PlanogramBuilder User Guide
Transcription
PlanogramBuilder User Guide
PlanogramBuilder User Guide Rev. 29 - July 2013 What’s new in this release: http://www.planogrambuilder.com/software_updates.html HTML version of this user guide: http://www.planogrambuilder.com/downloads/webhelp/ PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.1 Table of Contents PlanogramBuilder User Guide ........................................................................ 1 Table of Contents ........................................................................................... 2 Introduction to PlanogramBuilder ................................................................. 4 Setting-up PlanogramBuilder......................................................................... 5 System Requirements .......................................................................................... 5 Launching PlanogramBuilder ................................................................................. 6 Installation for Microsoft Internet Explorer .............................................................. 7 Installation for Google Chrome.............................................................................. 8 Installation for Mozilla Firefox ............................................................................... 9 Choosing the language of the User Interface ......................................................... 10 Defining the Title of the Application ..................................................................... 10 Choosing a Measurement Unit ............................................................................. 11 5 minutes Tour of the Application ................................................................ 12 Overall Screen Layout ........................................................................................ 12 Placing your First Product on Shelf....................................................................... 13 The Products and Shelf Tools Database ....................................................... 14 Database Access Rights...................................................................................... 14 Viewing Items in the Database ............................................................................ 15 Exporting the Database ...................................................................................... 17 Defining the Database Custom Columns ............................................................... 18 Clearing the Database Content ............................................................................ 19 Adding Items with the Database Editor................................................................. 20 Modifying Items with the Database Editor............................................................. 21 Deleting an item from the Database..................................................................... 21 Batch Importing items in the Database ................................................................ 22 Reference for Properties of Items in the Database ................................................. 25 Building Planograms .................................................................................... 36 Working with Projects ........................................................................................ 36 Standard Editing Commands ............................................................................... 41 Working with Bays and Shelves ........................................................................... 43 Working with Products and Shelf Tools ................................................................. 54 Changing the 3D View........................................................................................ 65 PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.2 Publishing Reports and Images ................................................................... 76 Creating Pictures of your Project ......................................................................... 76 Creating Detailed Reports ................................................................................... 78 Assigned Products Report ................................................................................... 87 Profitability Study ........................................................................................ 88 Importing Sales Figures ..................................................................................... 88 Displaying Performance Results........................................................................... 89 Assortment Analysis .................................................................................... 91 Assortment Analysis Input .................................................................................. 91 Assortment Analysis Output ................................................................................ 93 Launching the Assortment Analysis...................................................................... 94 Tips and Tricks............................................................................................. 95 Web Browser in Full Screen ................................................................................ 95 Mouse Tips ....................................................................................................... 95 Keyboard Shortcuts ........................................................................................... 96 Troubleshooting........................................................................................... 98 PlanogramBuilder with Internet Explorer .............................................................. 98 PlanogramBuilder with Firefox ............................................................................101 Database Editor................................................................................................103 PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.3 Introduction to PlanogramBuilder PlanogramBuilder is an application to create planograms in 3D. Planograms help you plan, optimize and communicate the placement of your products in your retail stores. PlanogramBuilder is a web-based application running in your Web Browser. Your company can have any number of users accessing PlanogramBuilder from anywhere with a web-capable PC. This system is very flexible as it can suit a small company with a single person doing planograms or a very large company with 500 sales account managers doing planograms across the world. The PlanogramBuilder solution is designed for an easy and seamless deployment since it also provides you with a ready-to-use centralized database that can carry all your product line. This means that all of your users will have access to the same set of products. Please note that the database is hosted on our servers, so you don’t need to know anything about databases to use PlanogramBuilder. Typically, a designated power user in your company (the PlanogramBuilder Administrator) has write access to the database and is responsible for managing your products. However, if you prefer, it is also possible to let zVisuel manage your database as a paying service. When your PlanogramBuilder Administrator adds a product to your PlanogramBuilder database, this product instantly becomes available to each user of your company for planogramming. Schematic representation of the PlanogramBuilder solution PlanogramBuilder includes many features to let you create beautiful planograms quickly, to analyze potential returns and to export reports and images of your planograms. The summary list of features is available on our web site at http://www.planogrambuilder.com, and a video tour at http://www.planogrambuilder.com/planogrambuilder_video_presentation.html. In this user guide, we will explain in detail all features and tools available in the application. You will also find many tips and shortcuts to be more efficient with PlanogramBuilder. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.4 Setting-up PlanogramBuilder System Requirements Windows systems Operating System: Microsoft ® Windows™ XP, Vista, 7, 8 (Windows 8 RT not supported) Web Browser: Microsoft ® Internet Explorer™, version 7 or higher (recommended) Mozilla Firefox, version 3 or higher Google Chrome, version 2 or higher CPU: Intel ® Pentium 4™ or equivalent AMD (recent multi-core CPU advised for best performance) System Memory: 256MB or more (1GB advised to generate very high resolution images) Mac OS X or other operating systems You can run PlanogramBuilder on a Mac, Linux or Solaris computer by installing Windows™ XP, Vista or 7 on these systems. If you already have access to Windows from your Apple, Linux or Solaris computer, you can directly install and run PlanogramBuilder with one of the web browsers supported by PlanogramBuilder. If you don’t have Windows on your computer, our recommended solution is to install Windows and PlanogramBuilder inside your OS environment so you can run PlanogramBuilder directly from your preferred OS. There are several software solutions to achieve this. Here is a suggestion list: • Oracle VirtualBox (https://www.virtualbox.org/): for Mac OS X, Linux and Solaris. Free license. • VMware Player (http://www.vmware.com/products/player/): for Linux. Free license. • VMware Fusion (http://www.vmware.com/products/fusion/): for Mac OS X. • Parallels Desktop (http://www.parallels.com/products/desktop/): for Mac OS X. • Parallels Workstation (http://www.parallels.com/products/workstation/): for Linux. For the above solutions, we recommend the following: • Recent Intel processor (Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor). AMD processors may also work; please check the specific requirements in the above links. • 2GB RAM Minimum, 4GB RAM recommended. • Microsoft Windows XP, Vista, 7 or 8 (Windows 8 RT not supported). (Please note that you will have to purchase a valid license of Windows separately.) Another solution to run PlanogramBuilder on a non-Windows computer is to install Windows as an alternative OS with dual-boot. This method will however require you to restart your computer every time you want to switch between your OS and Windows/PlanogramBuilder. For a Mac, please see instructions at http://www.apple.com/support/bootcamp/. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.5 Launching PlanogramBuilder To start PlanogramBuilder, do the following: 1. Start your web browser and enter the address provided to you upon registration. If you received your account information by email, you can directly click on the link provided in the email message you received. Please note that each PlanogramBuilder customer has a unique URL to access PlanogramBuilder. 2. You will see the PlanogramBuilder login page: 3. Enter your User Name and Password in the text fields. 4. Click on the Log In button. 5. The PlanogramBuilder application will open in your web browser. 6. If it’s the first time you use PlanogramBuilder or if there has been an update to the application, please proceed with installation as described in the next sections. (Please read the section corresponding to your web browser.) Tip: You should add the login page to your bookmarks or favorites so you can easily access PlanogramBuilder in the future. Tip: You can also create a Windows shortcut for the login page on your desktop for example. Note: If your company has integrated PlanogramBuilder in its portal, you may have a different access procedure than the one described above, In this case, please follow the instructions provided by your company to access PlanogramBuilder. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.6 Installation for Microsoft Internet Explorer The first time you access the PlanogramBuilder application (as well as at each major updates), you have to install a special add-on for Microsoft ® Internet Explorer ™. To achieve this, do the following: 1. Click on the area shown in the screenshot below: 2. Then select Install This Add-on for All Users on This Computer… menu item. 3. After a few seconds you should see a dialog such as the one below, click on the Install button. Note: Depending on your configuration and the version of Internet Explorer ™, the above procedure may vary. The principle is the same however. Note: Depending on your company security policy, you may not be allowed to install web browser add-ons. In this case, you need to ask your IT to authorize the installation and future updates of the Kribi 3D Player add-on. Please note that Inartis SA, the add-on publisher, is one of our trusted close partners. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.7 Installation for Google Chrome Before using the PlanogramBuilder application (as well as at each major updates), you have to install the Kribi 3D Player add-on: 1. Click on the following link to download and run the installer: http://planogrambuilder.zvisuel.com/downloads/kribi3dplayer.exe 2. You should see the file downloading at the bottom of your Chrome screen. 3. Once the file has downloaded, click on “kribi3dplayer.exe” and confirm that you want to run it. 4. Important: when you see the “Kribi 3D Player Plugin Setup” window, you will have to close all close all your web browser windows. The update will not work otherwise! So please make sure to print or memorize the next steps (5 & 6) before you close this window. 5. Follow the instructions on screen to setup Kribi 3D Player. 6. After installation is completed, you can re-open Chrome and access PlanogramBuilder from your login page. Note: The Google Chrome add-on does not automatically get updated to the latest version. You will be asked to install the add-on with the above procedure whenever there is an update to PlanogramBuilder. Note: Depending on your company security policy, you may not be allowed to install web browser add-ons. In this case, you need to ask your IT staff to authorize the installation and future updates of the Kribi 3D Player add-on. Please note that Inartis SA, the add-on publisher, is one of our trusted close partners. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.8 Installation for Mozilla Firefox Before using the PlanogramBuilder application (as well as at each major updates), you have to install the Kribi 3D Player add-on: 1. Click on the following link to download and run the installer: http://planogrambuilder.zvisuel.com/downloads/kribi3dplayer.exe 2. You should see a confirmation asking to save the file. Click on “Save File”. 3. Once the file has downloaded, it will appear listed in the following dialog box. 4. Double-click on “kribi3dplayer.exe” and then confirm that you want to run it. 5. Important: when you see the “Kribi 3D Player Plugin Setup” window, you will have to close all your web browser windows. The update will not work otherwise! So please make sure to print or memorize the next steps (6 & 7) before you close this window. 6. Follow the instructions on screen to setup Kribi 3D Player. 7. After installation is completed, you can re-open Firefox and access PlanogramBuilder from your login page. Note: The Mozilla Firefox add-on does not automatically get updated to the latest version. You will be asked to install the add-on with the above procedure whenever there is an update to PlanogramBuilder. Note: Depending on your company security policy, you may not be allowed to install web browser add-ons. In this case, you need to ask your IT staff to authorize the installation and future updates of the Kribi 3D Player add-on. Please note that Inartis SA, the add-on publisher, is one of our trusted close partners. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.9 Choosing the language of the User Interface The PlanogramBuilder Language lets you change the language for all the elements of the user interface, such as commands and buttons. To change the language: 1. Click on Settings 2. Next to Language, select your preferred language from the list. Note: Currently, English and French are available. If you wish to have the interface translated to another language, contact us at [email protected] Warning: The PlanogramBuilder documentation is in English only, so if you set the software to a different language, the names of the commands and other interface elements will be different than those mentioned in the documentation. Defining the Title of the Application Note: This feature is available only to the PlanogramBuilder Administrator The PlanogramBuilder Title lets you specify a title for all PlanogramBuilder users in your company. Normally, you will set in once and for all. The title appears in light blue at the upper right corner of PlanogramBuilder screen: The same title also appears on the login page for each user: PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.10 To set the title: 3. Click on Settings 4. Type in the name of your Company or the title of your choice in the text field labeled Application Title. Choosing a Measurement Unit Each user can select in which Measurement Unit dimensions are displayed for products and shelving items. You can choose cm or inch. The inch unit is displayed in decimal inches. 1. Click on Settings 2. Click on the radio button corresponding to your preferred measurement unit next to the label Measurement Unit. Note to PlanogramBuilder administrators: The selected Measurement Unit is also used when you create, edit or export products with the Database Editor (see List of all Item Properties: width, depth and height). The selected Measurement Unit will also be used by default to batch import products, but you can override the selected unit. Please see Batch Importing items in the Database for further explanations. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.11 5 minutes Tour of the Application Overall Screen Layout Here is a quick overview of the PlanogramBuilder user interface: The work screen is divided in two main areas: the task specific area at the left and the 3D work area (where you see the planogram being built) at the right. The content of the left pane is dependent on the current task that you select by clicking on its tab. There are also several buttons at the top and bottom of the work screen. The ones in the upper left area are typically used to save and load whole projects whereas the ones in the lower area let you modify the current project or change the way you look at it. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.12 Placing your First Product on Shelf Note: A set of fake sample products and shelf tools is provided with PlanogramBuilder. This will allow you testing the application without having to add your own products. The Products and Shelf Tools Database chapter explains how to delete the sample products and add your own. 1. After logging-in, Click on the Add button to create a new bay. (You will learn later how to specify your own parameters for new bays in Creating New Bays.) 2. After the bay has appeared, click on the Products Tab. 3. Click on Bots – Robots under Brand. 4. Drag & drop products from the library to shelves in the visual area. 5. That’s it. You can now try to add more products and re-arrange them on the shelves. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.13 The Products and Shelf Tools Database PlanogramBuilder stores all your products and accessories in an online database that is automatically created and hosted on our application servers. As a PlanogramBuilder customer, you don’t have to install or set up any database. Each PlanogramBuilder customer has a distinct database so you won’t risk sharing any confidential information with other customers. However, each customer can have an unlimited number of registered users all accessing the same customer database. This system keeps your product assortment always up to date for each PlanogramBuilder user. When you launch PlanogramBuilder, the program connects to your database and looks for the items in the database. All the items found in your database appear in the The Products Catalog or The Shelf Tools Catalog, ready to drag and drop into your planograms projects. In order to manage the list of Products and Shelf Tools in your database, PlanogramBuilder provides a set of features, most of them accessible from the Database Editor task. Database Access Rights In PlanogramBuilder, not every user can manage the database. There are two levels of rights determining what you are allowed to do: Standard User Standard users cannot edit the database. They have to contact the PlanogramBuilder Administrator to request changes in the database. Standard users are only allowed to perform the following database tasks: • Viewing Items in the Database • Exporting the Database PlanogramBuilder Administrator Typically, only one PlanogramBuilder user account within your company can edit Database items. This is normally the person managing planogramming in your company. This avoids unwanted database changes by any PlanogramBuilder user. PlanogramBuilder Administrators can additionally perform the following database tasks: • Clearing the Database Content • Defining the Custom Database Columns • Adding Items with the Database Editor • Modifying Items with the Database Editor • Deleting an item from the Database PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.14 • Batch Importing items in the Database The following task must be performed by zVisuel as a paying service, upon request: • Creating custom Product shapes, Shelf Tools or gondolas. Viewing Items in the Database The Database Editor provides you with the tools to view, add, edit and delete products and shelf tools in your database. To launch the Database Editor, click on the Database tab. The Database Editor screen Note: If you have read-only access to the database (as a Standard User), the following database commands will be hidden: Import, Clear, Edit and Delete. The whole line containing fields and buttons to create new products will also be hidden. Type of Items to Edit Two radio buttons let you choose if you want to work on products or shelf tools: • Products are typically all sellable items. • Shelf Tools are typically props displayed on shelves to enhance product presentation: shelf strips, labels, headers, posters, products on display out of box, etc. Click on the radio button of your choice to select the type of item you want to display. When Products are selected, you will not see any shelf tools, and reciprocally. You can switch from one type to the other at any time. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.15 List of Items The main screen area shows a list of all your products / shelf tools in a table similar to a spreadsheet. Each line contains one item and each column corresponds to an item property, such as its name, dimensions, etc. which are detailed in Reference for Properties of Items in the Database. This is where you can view and select products and shelf tools in the database. Note: If the list contains many items, you can scroll down to see more items. If there are more than 200 items, they will be listed over several pages which you can access by clicking on the page numbers shown at the bottom of the list. Note: If your screen is small, you may have to scroll the list to the right to see all columns. Tip: By clicking on the headers at the top of each column, you can sort the list according to the column content. For example to order the list by product names click on the Name header and to order it by References click on Reference. Click again on a header reverses the order. Items Filters By default, the Database Editor shows the complete list of products / shelf tools in its listing. If you have many items in your database, you can use one or several filters to display only items matching the chosen filter(s). Selecting the * symbol means all available items will be displayed in the list. These filters are available for the classification columns (A:, B and C:). Note: After you select a value for filtering, the other drop-down lists will only display items matching that filter, so you can narrow down quickly on available items. Item Preview When you select an item in the list, this area displays a small preview of the item in 3D. Note: you can Zoom and Orbit the item in the preview, and also see it in Fullscreen using the standard 3D navigation tools on the right side of the bottom toolbar. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.16 Exporting the Database The Export command lets you export all your product and shelf tools properties as well as accompanying images from your PlanogramBuilder Database to your computer. This feature lets you for example create backups of your database. Another usage scenario is to export your database, then make changes in a spreadsheet application, and finally reimport the updated item listing to update the PlanogramBuilder database. The export command generates the following output: • A spreadsheet listing all your products and shelf tools and their properties. The generated file is in tab-delimited text format (*.txt), compatible with Spreadsheet applications such as Microsoft Excel. This file is also directly compatible with the PlanogramBuilder batch import feature (see Batch Importing items in the Database). • A set of all the image files that were uploaded to create the items. Basically, you recuperate all the images of your products and shelf tools, should you need them for anything else. Follow these steps to export your product database: 1. In the Database Editor, click on the Export button. 2. You will be prompted to select a folder in which to save the files and to type a filename for the list of products. We strongly advise to select an empty folder or to create a new folder, so that your exported files won’t get mixed-up with other existing files on your computer. 3. Once you have selected a folder and typed a filename, click on the Save button. 4. Wait for all the files to be downloaded onto your computer. The first file to be exported is the listing of items, which is very fast to download. Then the images are downloaded, which can take a long time depending on the number of product images, their size and the speed of your Internet connection. Tip: If you don’t need to backup your product images, you can abort the export process by simply clicking on the Export button once again during the export process. Note: The dimensions of your items (width, depth and height) are exported in the current active measurement unit. Please see Choosing a Measurement Unit for details on setting this preference. Note: A number sign [#] is automatically added in the exported txt file as a prefix to all item References that start with a [0] or that are large numbers (more than 11 digits). This convention is a work-around to display these numbers correctly if you open the exported list in Excel, which otherwise doesn’t support these numbers. Note: The content of your custom columns is also exported when you export the database. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.17 Defining the Database Custom Columns Note: Only available to a PlanogramBuilder Administrator Important Note: You should perform the step described below prior to start filling your database with products, as it will impact all future database operations. Columns to Classify Products & Shelf Tools PlanogramBuilder provides 3 columns (A:, B: and C:) to classify your products as you do in your business. By default, the headers of these columns are respectively labeled Category, Brand and Product Line. You can change these values to match your own classification criteria. To customize these columns, please do the following: 1. Click on Settings 2. Under Classification of Products and Shelf Tools, select a value from the drop-down list for each for column (A:, B: and C:). Your choices will be reflected in the Database Editor as shown above, as well as in The Products Catalog and the The Shelf Tools Catalog. Allowed values Brand Brandline Category Group Main Group Manufacturer Product Line Region Sub-brand Subcategory Subgroup For example, you may choose one of the following combination of classification criteria: Default values Example 1 Example 2 Example 3 Column A: Category Category Category Brand Column B: Brand Subcategory Group Category Column C: Product Line Region Subgroup Subcategory PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.18 Custom User Columns PlanogramBuilder also provides 3 additional custom user columns to let you optionally add attributes for each Product or Shelf Tool. You can name these columns with your choice of titles and you can fill them with any type of information. You can then output the values of these attributes in your published reports (see Creating Detailed Reports). For example, you may want to have a column for the weight of your products. Let’s do this: 1. Click on Settings 2. Under Custom columns, type in the name of Custom column 1: Weight. Note: The 3 custom columns and their content are currently not shown in the Database Editor for space reasons. So to enter the values of your custom properties in the database for each product, you must use Batch Importing items in the Database. Clearing the Database Content Note: Only available to a PlanogramBuilder Administrator This command lets you reset your entire PlanogramBuilder Database to an empty state. To delete all items from the database: 1. Click on the Clear button on the bottom toolbar 2. Then confirm by clicking OK. This will remove all Products and Shelf Tools and your database will then be completely empty. Caution: All items, including Shelf Tools, will be permanently deleted from the database and cannot be recovered after this operation. Make sure to at least backup your database prior to clearing the Database. See Exporting the Database for instructions. Tip: If you have recently started using PlanogramBuilder and you have finished testing the application with the sample products provided by zVisuel, we advise you to follow the steps above before inserting your own products in the database. This will avoid mixing up the sample products with your own products. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.19 Adding Items with the Database Editor Note: Only available to a PlanogramBuilder Administrator In this section we explain how to add products and shelf tools to the PlanogramBuilder database so you can then create planograms with your own products. Tip: The process described in this section is for adding one item at a time. Another feature, Batch Importing items in the Database, lets you to add batches of items and is much quicker when you need to add several products or shelf tools in one shot. Tip: We advise Clearing the Database Content to remove the sample items provided with the application before adding your own items. Instructions: 1. Select the type of items to edit with the radio button: Products or Shelf Tools. 2. You will see the list of products (respectively shelf tools) contained in the database, as in the image below. If the database is empty, the list will be blank. The first line of the list contains text fields and drop-down lists as well as a Create button. 3. Fill-in or select values from the drop-down lists for the following fields to define your new item: Reference, Name, Width, Height, Depth, Shape, Behavior. Please refer to the Reference for Properties of Items in the Database for the description of each property. 4. For Columns 2, 3 and 4 (the default names are Category, Brand and Product Line), please see Defining the Custom Database Columns before entering any value. Note: If you leave a value empty under these columns, your product will not be filtered out in the Catalog; instead it will always be displayed in the catalog when you click on any other entry of this type. For example, if you don’t enter a Brand value for your new product, the product will be displayed in the catalog when you click on any other Brand. Example: a unique set of Shelf Tools are often used for several product lines. If you want to make your Shelf Tool available in the Catalog for all Products Lines within a Brand, enter a value for its Brand, but leave its Product Line value empty. Tip: If you have activated one or more filter(s), the values used by the filter(s) will be automatically pre-filled in the corresponding text field, which usually saves you time. You can however overwrite the pre-filled values by typing any other text. 5. Image: don't type anything at this point in the Image field when you create a new item. (see Modifying Items with the Database Editor, step 5 for details) 6. Color: this parameter is not shown as a column. See List of all Item Properties for details. 7. Create: press this button to validate the creation of your new item. Your new item will be created and becomes selected in the list of items. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.20 Modifying Items with the Database Editor Note: Only available to a PlanogramBuilder Administrator Tip: The process described in this section is for modifying one item at a time. Another feature, Batch Importing items in the Database, lets you to update batches of items and is much quicker when you need to modify several products or shelf tools in one shot. 1. Select the type of items to edit with the radio button: Products or Shelf Tools. 2. Find the item you want to modify in the list. Note: You may have to scroll down to access the bottom of the list if there are many items. If you have more than 200 items listed, the list will split into several pages. Click on the page numbers below the list to access other pages. Tip: Use the Items Filters to reduce the number of items displayed and find your item faster. 3. Press the Edit button on the line of the item you want to modify. The item will expand to show editable fields and drop-down lists, as shown below: 4. Type-in or select the updated values as required in the available property fields. Please refer to the section Reference for Properties of Items in the Database for the explanation of each property. 5. To add or change the Image of your item, click on the Browse... button, find and select your image file, then click the Open button. Please refer to Guidelines for Images for instructions on preparing your product images. 6. Press the Update (Enter key) or Cancel (Esc key) button to validate or cancel changes. 7. After pressing Update, the product or Shelf Tool will be re-generated in 3D. This may take some time if you are uploading an image. 8. You will see your updated item in the preview area. Deleting an item from the Database Note: Only available to a PlanogramBuilder Administrator 1. Find the item you want to remove in the list. 2. Press the Delete button on the line of the item you want to delete. The item will be removed from the database and from the catalog (Products / Shelf Tools tasks). Note: Use great caution with the Delete function, as it will permanently delete the item. The item will not be available anymore for all users in your company. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.21 Batch Importing items in the Database Note: Only available to a PlanogramBuilder Administrator If you have many products or shelf tools to import to your PlanogramBuilder database, you can use the import function. This feature lets you add new items and modify existing items. Tip: If you still see the sample Products and Shelf Tools provided by zVisuel in the database, we advise Clearing the Database Content to remove them before importing your own products. Tip: As a starting point to prepare your list of items for import, we suggest exporting the current database form PlanogramBuilder and then using the exported file as a template for importing. This is especially useful to easily get the proper header names if you have set the user interface to a language other than English. Here are the instructions to prepare your data for import: 1. Create a spreadsheet with one line per product or shelf tool, and specific columns labeled exactly as in the Database Editor. To import values into your custom columns, the header of each column must match exactly the labels that you have set in the Settings (see Custom User Columns). A description of each available property is available in the section Reference for Properties of Items in the Database. Example of spreadsheet for import Reference Category Brand Product line Name Width Height Depth Image Shape Behavior Color 045631 Beverage Coca-Cola Zero Coca-Cola Zero 500ml 6 20 6 045.png cylinder standard #ff0000 054256 Beverage Coca-Cola Cherry Coca-Cola Cherry 500ml 6 20 6 042.png cylinder standard Cherry standard 136853 Beverage Sprite bjh002 Beverage Coca-Cola Sprite Cherry 330ml can 8 11 8 153.jpg cylinder Coke shelf strip 80cm 2.5 0.3 002.jpg box_front Shelf_strip #6C0232 80 Shelf Tool #6C0232 1 2. In order to import shelf tools, an additional column with a header named “Shelf Tool” must be present in the spreadsheet. If a cell in this column has the value “1”, the item will be imported as a shelf tool. Leave this cell empty for items that are products. 3. Save a copy of your spreadsheet as a tab-delimited text file. (*.txt). In Microsoft Excel (or a similar Application), select the File menu, then choose save as…, then select the tab separated text format from the File Type drop-down. 4. Place all the image files in the same folder as your tab separated text File, or in one of its sub-folder(s). PlanogramBuilder will automatically upload the referenced images to the database upon import and generate the 3D models using these images. Please refer to Guidelines for Images for further instructions. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.22 5. Press the Import button in PlanogramBuilder Database Editor, then select the *.txt file you have prepared and wait for all products to be generated. 6. Your products are now shown in the Database Editor as well as in The Products Catalog. Tip: If you edit your spreadsheet in Excel, References (Gencode or EANs) expressed as long numbers or numbers starting with “0” may not display correctly, because Excel doesn’t support these types of numbers. In this case, as a workaround, you can add a number sign [#] as a prefix to an item Reference. PlanogramBuilder will then automatically remove the first character if it’s a [#] so your item Reference will be displayed correctly in PlanogramBuilder. Ex: A 13 digit reference code 0235485217568 is not supported by Excel. If you enter #0235485217568 instead in the cell, Excel will then display it correctly, and PlanogramBuilder will display 0235485217568 in its database after import. Notes: Column header names: The headers names of each column in your spreadsheet must match exactly those in the Database Editor. Column header names for non-English languages: If you have set the language of the user interface to a language other than English, the names of the database columns will appear in the language you chose. When importing, you must also name your source spreadsheet columns as they appear in your language in the Database Editor. Column order: The order of the columns in your spreadsheet does not matter for importing, as the importer compares the header values to match columns. Customizable columns: Please see the section Defining the Custom Database Columns for help on defining the names of the 3 classification columns and the 3 user defined columns in PlanogramBuilder. Product dimensions: You can force a measurement unit for the dimensions of your items by adding the unit abbreviation within square brackets after the header, as shown in the example of spreadsheet above (Width header shown in green color). Here are the 4 possible options: • No unit specified (example: Width). The unit used for import will be the current preferred PlanogramBuilder unit. See Choosing a Measurement Unit for details on this setting. • [mm] (ex. header: Width [mm]). The products width will be interpreted as millimeters. • [cm] (ex. header: Width [cm]). The products width will be interpreted as centimeters. • [in] (ex. header: Width [in]). The products width will be interpreted as decimal inches. Color column: Color values can be optionally specified for importing in a column labeled Color, even though this column is not visible in the Database Editor. To specify the color of an item, enter the corresponding HTML color code including the # sign. Please see the List of all Item Properties for details on the Color property. Shelf Tool column: Please see the List of all Item Properties for details on the Shelf Tool property. Rule to determine if an item will be added or modified For each item listed in your spreadsheet, the Reference property value determines this: PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.23 • If a product Reference in your spreadsheet cannot be found in your PlanogramBuilder database, a new item will be created. • If a product Reference in your spreadsheet already exists in your PlanogramBuilder database, the item will be updated to match the values from your spreadsheet. Rules for empty cells or missing columns When you import a product, the only compulsory column and value in your spreadsheet is the product Reference. If you leave some of the other cells empty, PlanogramBuilder will fill their values according to the following rules: • For a product that doesn’t exist in your PlanogramBuilder database, default values will be used for applicable properties. • For a product Reference that already exists in your PlanogramBuilder database, values that are already defined will be kept. • When no default values are applicable for empty properties, the values will be left empty. Example 1: Update the Names of several products that are already in the database by simply importing a spreadsheet with two columns: one with the existing References and one with the new Names. Example 2: Update several product properties such as Names, Category or Dimensions without re-uploading the product images. To accomplish this, in your spreadsheet, just delete the Image column or rename its header to a different name (ex: NoImage). PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.24 Reference for Properties of Items in the Database This section provides the complete list of properties available for Products and Shelf Tools. List of all Item Properties Property Name (Column header) Property Value (Column content) A compulsory unique reference code for each product. You can use the EAN, UPC, SKU code or any other unique reference. (ex: 045631) Reference Note: valid characters are [0-9][A-Z][a-z][the space character]$&@=.,;-_!^~)(][}{ Invalid characters are replaced by a hyphen [-]. Note: the number symbol [#] is not allowed in the Database Editor Fields, but can be used with a special meaning when importing or exporting the database. Column A *1 (ex: Category) (default value: empty) For each item, the value corresponding to the selected property (ex: Carbonated) Column B *1 (ex: Brand) (default value: empty) For each item, the value corresponding to the selected property (ex: Coca-Cola) Column C *1 (ex: Product line) For each item, the value corresponding to the selected property (ex: Zero) (default value: empty) Custom column 1 *1 (ex: Weight) (default value: empty) Custom column 2 *1 (default value: empty) For each item, the value corresponding to the selected property (ex: 5kg) For each item, the value corresponding to the selected property Custom column 3 *1 (default value: empty) For each item, the value corresponding to the selected property Name (default value: empty) The name of the item as it should appear in the catalog. This is usually the actual product name as printed on the product packaging. (ex: Coca-Cola Zero 500ml) Width *2 *3 (default value: 10 cm / 5 in) The physical width of the product in the selected measurement unit (ex: 6) Height *2 *3 (default value: 10 cm / 5 in) The physical height of the product in the selected measurement unit (ex: 20) Depth *2 *3 (default value: 10 cm / 5 in) The physical depth of the product in the selected measurement unit (ex: 6) For each item, an image can be used to achieve a more realistic look. This property is the filename and extension of the item picture. (ex: 045631.png) Image (default value: empty) Note: Pictures are not compulsory. If you don't have a picture, the product will be appear as a solid color, white by default, with its name printed on the front if it uses the box shape. See Color below for details on the this property. Note: The maximum supported size for image files is 5 MB. Please see Guidelines for Images for further help. Shape The Shape property defines the 3D shape of each item. (ex: cylinder) (default value: box) A set of shapes are provided by the software to cover standard package types. Please refer to Available 3D Shapes for Items for the list of possible values. Behavior The Behavior property is specific to PlanogramBuilder. It determines how and where an item will be positioned when dragging the item to the shelves. (product default: standard) (shelf tools default: panel) Behaviors for Products: Please see Available Products Behaviors for the list of possible values. Behaviors for Shelf Tools: Please see Available Shelf Tools Behaviors for the list of allowed values. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.25 Color (default value: empty. Empty values are treated as if a white color was applied) The Color property lets you specify a solid color for each item in the database. The color has the following effect on items: • For 3D Shapes with a solid color area, the specified color is applied to this area. • If no image is specified for an item, the specified color is applied to the area where the image would go. The color value is saved in the database using the standard HTML color codes (ex: #FF0000 for red). A complete reference of theses HTML color codes is available at http://www.colorpicker.com/ or http://html-color-codes.info/ for example. Note: The Color property is not shown yet in the Database Editor. It must be specified under a Color column when Batch Importing items in the Database. Note: this property is named Color even if your change the user interface language. Shelf Tool The Shelf Tool property indicates if the item is a Shelf Tool (1) or a Product (empty). This property can be used when Batch Importing items in the Database. In the Database Editor, it corresponds to the radio button to toggle Products / Shelf Tools. Note: this property is named Shelf Tool when exporting or importing the database, even if your change the user interface language. Generation Method Please ignore this field or enter 0. Note: If you have set the language of the user interface to a language other than English, the above properties have different names, except where noted. Ex: the Width property is named Largeur in French. Note *1: Please see Defining the Custom Database Columns for details on these columns. Note *2: The direction of Width, Height and Depth is determined by the orientation of the object on the shelf, as shown in the image: Width is the left-right dimension, Height is the top-bottom dimension, and Depth is the front-back dimension. So Width is not necessarily the biggest dimension, or Depth the smallest dimension. Note *3: Please see Choosing a Measurement Unit for information on how to select your preferred measurement unit. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.26 Guidelines for Images For each Product and Shelf Tool, an image can be used to achieve a more realistic representation. You can use an existing image or take a photo of your product. Please follow the instructions below to prepare your images: • Take a picture of the product most representative face (usually the front). • Don't use a flash as it creates bright hotspots on the photo. • Take the picture straight on, not from an angle. • Make sure the text of the packaging is readable on your photo. • Crop the image to the outer limits of your product (i.e. The image must be cropped so that the outline of the product touches the 4 edges of the image as much as possible). • Save the picture in a supported formats: jpg, png, bmp, gif or tif. • Each picture file must be smaller than 5 MB for PlanogramBuilder. Otherwise it won’t be uploaded. • Images are automatically downsized by PlanogramBuilder if larger than 786'432 pixels (=1024x768 or 500x1573 for example). Uploading images larger than this will not provide better quality. • Just make sure the size is high enough to distinguish the desired detail. • If you intend to use the Batch Import feature, make sure you save your images in the same folder as your products *txt list, or in one of its child folders. Please see Batch Importing items in the Database for details. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.27 Please look at the examples of good and bad pictures below. The dotted lines represent the edges of each image: PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.28 Available 3D Shapes for Items PlanogramBuilder comes with the following set of basic shapes to cover standard package types. You can specify any of the shapes below in the Shape field for each item. The list below is sorted alphabetically except the default box shape: Shape name box (default value) blister_oval blister_rectangular blister_rounded_top Shape illustration Result with product image Description A box with the image fitted to all 6 sides. Note: If you don’t specify a shape, this box shape is used by default. A rounded blister pack with the image fitted to front. The back face will use the Color*. A rectangular blister pack with the image fitted to front. The back face will use the Color*. A rectangular blister pack with a rounded top and the image fitted to front. The back face will use the Color*. bottle_soda_large bottle_soda_small A large soda bottle (ex: 2 liters) with the image fitted to front and back. A small soda bottle (ex: 0.5 l) with the image fitted to front and back. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.29 Shape name Shape illustration Result with product image Description bottle_square A bottle with 4 flat sides with the image fitted to front and back. bottle_tapered A bottle with tapered top with the image fitted to front and back. bottle_wine A typical wine bottle with the image fitted to front and back. box_front box_sides box_top A box with the image fitted to the front face only. The other faces will use the Color*. Use this when you don’t want the sides to show the front image, such as for shelf strips. A box with the image fitted to the left and right faces only. The other faces will use the Color*. Use this when you want only the side faces to show the image, such as for dividers (shelf tools). A box with the image fitted to the top face only. The other faces will use the Color*. Use this when you want only the top face to show the image. can_drink A typical cylindrical drink can with a metal lid and the image fitted to front and back. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.30 Shape name Shape illustration Result with product image Description can_food_cylindrical A typical cylindrical food can with a metal lid and the image fitted to front and back. cylinder A cylinder with the image fitted to front, back, top and bottom. A cylinder with the image fitted to front and back only. The top and bottom will use the Color*. Cylinder_front_back Cylinder_top Tip: This can be used for containers when you don’t want the front image applied to the lid for example. A cylinder with the image fitted to top and bottom. The other faces will use the Color*. Tip: This can be used for plates or containers when the top picture is more representative. A horizontal plane with the image fitted to top and bottom. plane_lying It has no visible thickness but the specified height is still accounted for to stack items in planograms. You can use this for items not resembling any of the other provided 3D shapes. A vertical plane with the image fitted to front and back. plane_standing It has no visible thickness but the specified depth is still accounted for to space items in planograms. You can also use this for items not resembling any of the other provided 3D shapes. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.31 Shape name Shape illustration Result with product image Description pouch_lying A soft pouch placed horizontally with the image fitted to top and bottom. pouch_standing A soft pouch placed vertically with the image fitted to front, back and bottom. sphere A sphere / ovoid shape with the image fitted to front and back. A tube with the image fitted to front and back. tube Sample Bot shapes Use for toothpaste, cream and similar items. various various PlanogramBuilder comes with a set of sample custom products and shelf tools (zVisuel Bots). You are free to re-use any of the custom shape names from these sample items. Note: Each of the above shapes will be resized in width, depth and height to match exactly your product overall dimensions. Note: If you have specified an image, the image will be resized to fit onto the selected shape. Note*: For shapes with area(s) using the Color, the color is white by default but can be specified for per database item. See List of all Item Properties for details on the Color property. Note: If you leave the Shape field blank, PlanogramBuilder will create your item as a "box". Note: If you need a different template shape not listed above, please contact zVisuel to order a new 3D shape. We will give you a quote for creating the shape based on your description. Note: Even if you choose a language other than English for the user interface, the names of the 3D shapes remain as listed above. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.32 Available Products Behaviors Four types of Products can be created with PlanogramBuilder, each of them corresponding to a specific value for the database Behavior field. Here are the possible values, descriptions and example images showing sample Products for each Behavior value: Behavior value Description Example A standard product. standard (default value) It sits on shelves and is repeatedly placed as many times as can fit on the depth of the shelf. (ex: a bottle of soda) A stackable product. stackable Stackable products are the same as standard products except they can be stacked onto each other. (ex: boxes that can be piled up) A tester product. tester It sits on shelves, but only one product is placed at the front edge of the shelf. You can place standard products behind it. (ex: a perfume tester, which will be placed in front the packaged perfumes) A pegged product. pegged It hangs on pegs and is repeated along the length of the peg. (see Creating New Bays and Back Panel Parameters for help on defining peg length.) (ex: blister packs) Note: Even if you choose a language other than English for the user interface, the names of the behaviors remain as listed above. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.33 Available Shelf Tools Behaviors Several types of Shelf Tools can be created with PlanogramBuilder, each corresponding to a specific value for the database Behavior field. Here are the possible values, descriptions and example images showing sample Shelf Tools for each Behavior value (listed alphabetically): Behavior value Description Example A shelf tool which snaps to the top of any bay (gondola). bay header Note: if the bay has no back panel, the header snaps to the highest shelf. Use this to place panels above your gondolas. A shelf tool which automatically snaps to the front-most shelf. divider Use this to create lateral bay divider signs for example. Tip: the box_sides shape is well suited to this type of objects. An object which can be placed on any shelf without being duplicated in depth. ondisplay Please note that this is typically applied to custom products displayed out-of-box (on-display). A shelf tool which snaps onto the back of any bay. panel (default value) Note: if the bay has no back panel, the header can be positioned between the lowest and highest shelves. Use this to create posters, back cards or any other hanging POS. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.34 Behavior value shelf badge Description Example A shelf tool which snaps onto the front edge of any shelf at 3 possible predefined positions: left, center, right. Use this to create shelf cards / shelf badges. shelf strip A shelf tool which snaps onto the front edge at the center of any shelf. Use this to create single shelf strips. A shelf tool which snaps over a shelf strip at any position along the strip. sticker Note: there must be a shelf strip in order to place stickers. Use this to create cards, typically used to show product information. Note: Even if you choose a language other than English for the user interface, the names of the behaviors remain as listed above. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.35 Building Planograms Working with Projects Your planograms are stored on a remote server, never on your local disk. This lets you log in to PlanogramBuilder from any computer and always access all your projects. List of Projects To select a project, click on its name in the list. 20 projects are shown at the same time on a page. To select the page to display, click on the numbers in the lower left corner of the dialog. By clicking on the headers at the top of each column, you can sort the list according to the column content. For example to order the list by project names click on the Name header and to order it by modification dates click on Date Modified. When you click again on a header, the order is reversed; it’s particularly useful to see first your last modified projects. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.36 Starting a new Project If you want to start a new project, click on the New command in the upper left corner of the work screen. After clicking New, you will have an empty project. The Bays task will be automatically activated so that you can start adding new bays. (see Working with Bays and Shelves). Opening Projects To reload a previously saved project, use the Open command on the top toolbar. Then select a project in the list (see List of Projects) and press Open on the bottom toolbar. Saving Projects To save your current project for a future use, use the Save As command. Then type in a name for the project in the Name edit box and optionally a customer name (or any other information you wish) in the Customer field. Click the Save button on the bottom toolbar and then OK in the confirmation dialog to complete the operation. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.37 Once a project has been saved, its name appears in the top of the work screen (as shown in the Overall Screen Layout picture). To save the same project again after further editing, simply click the Save command. Adding Projects (merging) You can also use the Open command to append a previously saved project to the current one. After selecting a project in the list click on the Add button on the bottom toolbar. The bays and the content of the added project are automatically merged into the currently opened project. They are initially placed at the right of the existing bays but you can move them easily afterwards with the Edit Bay tool (see Moving Bays below). Renaming Projects Click on the Manage button. It will open a dialog with a list of your projects (see List of Projects above). Once you have selected a project in the list, the name of the selected project and its customer are shown in edit boxes at the bottom of the screen. You can modify these data and apply your changes by clicking on the Update button. Deleting projects Click on the Manage button. It will open a dialog with a list of your projects (see List of Projects above). To remove one of your projects, click on the Delete button, then click OK in the confirmation dialog. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.38 Note: it is not possible to retrieve a project once deleted. Sending Projects to Other Users Click on the Manage button. It will open a dialog with a list of your projects (see List of Projects above). To share one of your projects with another user, click the Send button. A small window will open. Type the username of the destination user in the Recipient edit box. You can also change the project name in the Name edit box, though it’s not required. When you are sure that all data are correct, click on the Save button. When the operation is complete, the project appears in the list of projects of the destination user. Note: When you want to share a project, ask the destination user for his username and be sure to type it correctly. (PlanogramBuilder displays your user name at the upper right of the work screen: see Overall Screen Layout) Setting Projects as Templates Click on the Manage button. It will open a dialog with a list of your projects (see List of Projects above). If there are several PlanogramBuilder users in your company, you may want to create and provide them with some template projects as a basis for planogram variations. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.39 To do this, select a project in the list and check the Template property below the list Then press the Update button on the toolbar to apply your changes. Note: A user can only assign his/her own projects as templates. Note: Template projects become instantly accessible to all other people who have access to the same PlanogramBuilder database, typically users in your company. Note: When Opening Projects or Adding Projects (merging), template projects appear in the list of projects with a special prefix: (Template) name of project. Note: Only the owner of a template project is allowed to delete or make modifications to it and re-save it. Another user can open the Template Project, but must save it under another name if they wish to retain any changes they have made. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.40 Standard Editing Commands The following operations can be applied to Bays, Shelves, Products and Shelf Tools. Selecting an Object To select an object in the 3D scene, switch to the task related to the object you want to edit, activate the Edit button, then click on an object in the 3D scene. Once an object is selected, it becomes highlighted in blue and you can perform several tasks such as deleting, moving, copying it, etc. Tip: To deselect an object, click in an empty area in the 3D zone, or select another object. Tip: Please see Selecting Multiple Products and Shelf Tools to select multiple Products or Shelf Tools. Multi-selection is not possible with Bays and Shelves. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.41 Deleting Objects If you want to remove an element from your project, select the element and click the Delete command. Note: you can also use the standard Ctrl+Z keyboard shortcut. The behavior is dependent on the current edit tool: • if you are editing products, the selected product(s) will be deleted. • if you are editing bays, the selected bay and all items on it will be deleted. • if you are editing shelves, the selected shelf and all the items on it will be deleted. • if you are editing other Bay Elements, the selected element will be deleted. Tip: you can also directly use the Delete key on your keyboard. Undoing your Changes You can reverse one or several of your previous actions by using the Undo command. Note: you can also use the standard Ctrl+Z keyboard shortcut. Redoing your changes The Redo command re-applies operations that were canceled by the Undo command. The Redo command is available from the drop-down menu after right-clicking on the 3D area. Note: you can also use the standard Ctrl+Y keyboard shortcut. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.42 Working with Bays and Shelves Creating New Bays The Bays task is where you define and add new fixtures to your planogram projects. In PlanogramBuilder, Bays are parametric 3D objects that you can build as per the specifications of real fixtures found in your point of sales. New Bay Attributes The characteristics of new bays (gondolas) are specified here and will apply to all new bays you create until you change settings again. A preview of the bay with the new settings is displayed on the right. Overall width allows to specify the horizontal width of the bay. You can use decimals like 76.2. Overall height sets the overall height of the bay. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.43 Number of shelves tells how many shelves the bay will feature. Note that the Base also counts as one shelf. Note that changing this value will influence the total height value. Distance between shelves sets the vertical empty space between each shelf. Main color allows to select the color of the bay (base, back and sides). Click on a rectangle, then choose a tint with the standard Color Dialog. Shelves width is the width of the shelves not including lateral sides. Shelves height specifies the thickness of the shelves. Shelves depth is the depth of the shelves not including the back panel. Shelves front margin sets how far products will be placed from the front edge of shelves. Shelves color allows to select the color of the shelves. Click on a rectangle, then choose a tint with the standard Color Dialog. The Transparent shelves check box specifies whether shelves are translucent or opaque. Shelves max. facings lets you set the maximum number of product facings allowed on each shelf. You will not be able to place more product facings than the specified number entered here. With the default value “-”, there is no imposed limit of facings except for the limit calculated automatically based on the physical space available on each shelf. The Base check box allows to choose whether you want a base on the bay. Accept products defines whether you can drag products on the base of the bay. Sometimes products are placed directly on the base, while in other cases the base should not accept any products. Base height adjusts the height of the base. This setting also influences the bay total height. Base depth sets the depth of the base, which can be different from the other shelves. The Top Cover check box allows to choose whether you want a top cover on the bay. This is for example a light box. Accept products defines whether you can drag products on the Top Cover of the bay. Top Cover height adjusts the height of the Top Cover. Top Cover depth sets the depth of the Top Cover, which can be different from the other shelves. The Back panel check box specifies whether the bay has a back panel. You may not want one if the shelves are held by small cables for example. Back panel top margin gives the vertical space between the upmost shelf and the top of the back panel. This setting also influences the bay total height. Back panel L&R margin sets the horizontal space between the side of a shelf and the same side of the back panel. This setting will influence the overall bay width value if you set a positive value, effectively making the bay wider than the shelves. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.44 Hook lengths specifies the distance from the back panel to the tip of hooks. The actual hooks are invisible in PlanogramBuilder, but their specified length is used to determine how many times each product is repeated in depth, along the imaginary hook. Back panel depth is the material thickness of the back panel. The Side panels check box allows to choose whether you want side panels on the bay. This setting also influences the overall bay width. Side panels width represents the thickness of each lateral side panel. The Showcase check box creates a glass enclosure for the bay. (only available with a base) Showcase height sets the height of the glass enclosure measured from the top of the base. Showcase front margin is the distance from the front of the base to the showcase. Note: the bay attributes will be kept for the next time you run the application. Note: you can further customize bays in the Bay Elements task (see Editing Bay Elements). Adding The Bay When you are satisfied with your bay characteristics, use the Add command to add a bay to the current project. Clicking Add several times will create exactly the same bay, each added to the right of the existing bays. Tip: Changing bay attributes between the creation of two bays allows mixing completely different bays in the same project. Tip: Just after you have defined and added the desired bays to the 3D area, it can be useful to save the project with the empty bays to be re-used as a template. You can name it for example "Template bays for store X"; then you just need to open that template to start a new project with the same bays. If you create a new planogram project based on such a template, just don't forget to use Save As and give your project a new name: don't use Save, otherwise you will overwrite your blank template. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.45 Moving Bays New bays are always added to the right of existing ones, though if you change your mind afterwards, you can move a bay (as a whole with all its products) left or right by using the Edit tool in the Bay task. Press and hold the mouse button with the pointer over a bay (or any of the items it may hold) and move the mouse to the left or to the right to the desired bay position. Naming Bays Bay Elements > Selected Bay > Name You can assign a name to any existing bay: 1. Select the bay or one of its elements. 2. Type a name for the bay. Note: The name of the bay will also be listed in published reports (Creating Detailed Reports) and can be displayed as a label on the bay in Schematic View. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.46 Assigning images to Bays Bay Elements > Selected Bay > Front image For any bay, one image can be displayed on the front face of the bay for a more realistic look. To apply a picture to a bay: 1. Select the desired bay or one of its elements. 2. Press the Browse button and select an image file on your hard disk. 3. The image will only be displayed on elements of the bay that have Selected “element” > Show front image checked. The image is automatically stretched to fit the dimensions of the all the elements that have Show front image checked. Note: Any type of element can display the image. Here is an example image and the resulting bay with the image applied to the base and the light box of the bay: PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.47 Locking Shelf Tools on Bays Bay Elements > Selected Bay > Locked shelf tools For each bay, it’s possible to lock in place all the shelf tools that are already placed on the bay. Let’s suppose you have created a bay with several shelf tools such as a bay header, panels and shelf strips. Locking the shelf tools will allow you to add and move products on the shelves without risking to displace the shelf tools at the same time. Note: If Locked shelf tools is checked for a given bay, you will need to uncheck it if you wish to move any shelf tools on the bay. Note: The value of Locked shelf tools is saved with the project for each bay. Tip: This state can also be applied/unapplied from the context menu after right-clicking on the 3D area: Context menu > Locked shelf tools. A bay or bay element must be selected prior. Tip: This function can also be toggled with the L keyboard shortcut. A bay or bay element must be selected for the setting to apply. Adding Bay Elements to Bays Bay Elements > New Elements You can add the following bay elements to any existing bay: • Front Panels • Shelves The workflow is the following: 1. Create a new bay in the Bay task (see Creating New Bays). 2. In Bay Elements task, drag new elements from the palette to the bay. 3. Change the properties of the new elements if needed (see Editing Bay Elements). 4. Save your empty custom bay as a project if you wish to re-use it later. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.48 Editing Bay Elements Bay Elements > Selected Shelf / Front Panel / Back Panel / Side Panel You can edit the properties such as the dimensions and color of many elements of any existing bay. Each element of the bay can be customized individually. The new element properties replace the original bay attributes. This allows you to modify existing fixtures and build fixtures and gondolas that are not directly possible to create using just the New Bay parameters. 1. Select an existing bay or create one if there is none. 2. Switch to Bay Elements task. Make sure the Edit Bay Element button is pressed. 3. Select the element to modify: a shelf, a back, front or side panel. 4. Edit the properties of the selected element. 5. Save your empty custom bay as a project if you wish to re-use it later. Depending on the type of element selected, different sets of parameters will be available. Here is the complete list of parameters for each type of elements: Generic Parameters The following parameters are applicable to all types of bay elements: • Width lets you set the overall width of the element. • Height specifies the height of the element. • Depth corresponds to the depth dimension of the element. • Color allows to select the color of the element. Click on the rectangular color swap, then choose a tint with the standard Color Dialog. • Transparent specifies whether the element is translucent or opaque. • Show front image determines if the bay front image is displayed on the front of the selected element. See Assigning images to Bays for details. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.49 Shelf Parameters The shelf parameters let you can set precise values for the selected Shelf, Base or Top Cover. • Width, Height, Depth, Color, Transparent, Show front image (Generic Parameters) • Lateral offset is used to shift the shelf left or right. The distance is measured from the center of the back panel (or the theoretical center of the bay if there is no back panel). Negative offsets move the shelf to the left, positive offsets move it to the right. • Distance from ground specifies the absolute height of the surface of the shelf measured from the ground. • Distance from back represents the distance from the back panel (or the theoretical rear of the bay if there is no back panel). • Front margin sets how far products will be placed from the front edge of the shelf. • Inclination enables tilting the shelf at the specified angle measured from its horizontal position. All products on the shelf will also be rotated. • Max. facings specifies a limit for the maximum number of items that can be placed along the width of the shelf (the facing). If you leave the default value "-", you can place as many items as you wish. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.50 Interactive Shelf Edition You can also move a shelf up or down using your mouse: select the Edit tool, then press and hold the mouse button with the pointer over a shelf or any of its products and drag the shelf up or down. Release the mouse button when the shelf is where you want it. Note: when you move a shelf, there is no anti-collision to allow crossing other shelves. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.51 Back Panel Parameters The Back Panel parameters let you can set precise values for the selected Back Panel. • Width, Height, Depth, Color, Transparent, Show front image (Generic Parameters) • Type • Solid makes the back panel a plain surface. This means pegged products can be placed and moved freely on the Back Panel with no constraints. (Default value for new bays) • Pegboard turns the Back Panel into a pegboard. Pegged products will snap to the position of the peg holes on the back panel. By default, products are centered horizontally with the top edge aligned vertically to the peg hole. It is however possible to offset the product from the peg hole under Viewing and Editing Item Information. • Slatwall makes pegged products snap to the slats vertically, but still to be positioned freely horizontally. • Show Holes / Slats toggles the visibility of the peg holes or slat separations on the Back Panel. Note that Show front image must be unchecked to enable this parameter. • Horizontal step applies to Pegboards only. It defines the horizontal distance between holes on the pegboard. It acts as a snap grid increment to place pegged products. • Vertical step applies to Pegboards and Slatwalls only. It is the vertical distance between holes or slats on the Back Panel. It determines the snap grid increment to hang products. • Hook lengths specifies the distance from the back panel to the tip of hooks. The actual hooks are invisible in PlanogramBuilder, but their specified length is used to determine how many times each product is repeated in depth, along the imaginary hook. Here is an example of a Back Panel specified as a Pegboard, with hanging products: PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.52 Front Panel Parameters The Front Panel parameters let you can set precise values for the selected Front Panel. • Width, Height, Depth, Color, Transparent, Show front image (Generic Parameters) • Lateral offset is used to shift the Front Panel left or right. The distance is measured from the center of the back panel (or the theoretical center of the bay if there is no back panel). Negative offsets move the Front Panel to the left, positive offsets move it to the right. • Distance from ground specifies the vertical distance from the ground to the bottom of the Front panel. With a value of 0, the Front Panel rests on the ground. • Distance from back represents the distance from the back of the Front Panel to the back panel (or the theoretical rear of the bay if there is no back panel). Interactive Front panel Edition You can also move a Front Panel up or down using your mouse: select the Edit tool, then press and hold the mouse button with the pointer over a shelf or any of its products and drag the shelf up or down. Release the mouse button when the shelf is where you want it. Side Panel Parameters The Side Panel parameters let you can set precise values for the selected Front Panel. • Width, Height, Depth, Color, Transparent, Show front image (Generic Parameters) Side Panels don’t have any parameters besides the generic parameters described above. They are always positioned on the side of the bay, either on the left of right side. They always touch the ground as well as the back panel (or the theoretical rear of the bay if there is no back panel). PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.53 Working with Products and Shelf Tools The Products Catalog Select the Products task. Here you can access all the products from the database. Since a typical database may contain thousands of products, they are classified for easier access. On the left side of the screen, your products are listed in a hierarchical menu with 3 levels, each corresponding to a classification criterion. Selecting items in the hierarchy on the left displays the corresponding thumbnails in the catalog on the right side. When you select an item in the 1st level of the menu, only the items matching your choice are shown at the 2nd level, and so on for the 3rd level. For example, in the image above, only the Product Lines of the Brand “Bots - Accessories”: “Chargers”, “Modules” and “Remotes”. Tip: You can display all items for any of the 3 levels by selecting the “*” symbol, as shown for the 3rd level in the image above. In this case, Chargers, Modules and Remotes are displayed. Tip: You can change the hierarchy if you wish to sort items in a different order. 1. Click on the small triangle at the level you want to re-order (Ex: Brand). A menu appears. 2. In the menu, Re-order the current level by assigning it a different order (Ex: 1 - top). 3. The current level (Ex: Brand) will be swapped with the previous 1st level (Ex: Category). PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.54 The Shelf Tools Catalog Select the Shelf Tools task. Here you can access all the props and accessories from the database. These can be for example bay headers, banners, shelf strips, custom POS, etc. Shelf Tools are classified the same way as products. Only the props available for the selected level will be shown in the catalog. Tip: You can display all items for any of the 3 levels by selecting the “*” symbol. See the example in The Products Catalog. Tip: You can change the hierarchy if you wish to sort items in a different order. Please see The Products Catalog for instructions. Note: If you are just starting using PlanogramBuilder, only sample products and Shelf Tools may be initially available. Please see The Products and Shelf Tools Database to find out how to make your own products available for planogramming. Placing Products and Shelf Tools on Shelves It is very simple and straightforward to put products and shelf tools on their fixtures. You just need to click on an object in the catalog. While maintaining your click, drag the item to the desired location on a shelf (as you drag the product, it is symbolized by a special mouse cursor showing you where the product will be positioned). Once you have reached the desired shelf and the place you want to put your product on, simply release the mouse button and the product will be dropped on the shelf. You can add more than once the same object in a single drag & drop operation: while maintaining the left mouse button pressed, each time the mouse cursor is over a target location click with the right mouse button (press and release). Tip: When you add only products on shelves, you can lock Shelf Tools in place to prevent accidentally moving existing shelf tools. See Locking Shelf Tools on Bays. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.55 Auto-Snapping Products and Shelf Tools When you drag or move an item on a shelf close enough to another item, it will automatically be re-positioned to touch the other item. Similarly, when you drag an item close to the side edge of a shelf, the item will automatically be re-positioned precisely at the edge of the shelf. The threshold for an item to snap to nearby items and to shelf edges can be specified in the Settings: 1. Click on Settings 2. Under 3D View > Auto. snap dist., type the threshold for items to snap together. 3. Now close the Settings and try to move some products near each other to see how they behave. Note: Auto-snap only affects products and Shelf Tools that are sitting on shelves. Pegged items don’t snap together. Tip: If you want to be able to place products very close to each other without snapping, enter a very small value in the setting or even 0. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.56 Hanging Products to Pegs By default, new products are positioned automatically to sit on shelves. If you rather want a product to be hanging to a peg, do one of the following: • For a new product, Shift+drag the product from the catalog to the bay. You will be able to drop the product anywhere on the bay. • For a product already in your project and resting on a shelf, select a product, then select Product(s) Behavior > Hanging on Pegs from the right-click context menu. You can switch back to Resting on Shelves with the same menu. Note: The actual peg bars are not displayed in PlanogramBuilder. Tip: you can set this property for several products in one click by Selecting Multiple Products and Shelf Tools. Note: Some products are defined in the database to be always hanging on pegs. For these products, you don’t need to hold the shift key to hang them to a peg. See Available Products Behaviors if you have access to the Database Editor and want to define such products. Tip: When you want to work only with products, you can lock Shelf Tools in place to prevent accidentally moving existing shelf tools. See Locking Shelf Tools on Bays. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.57 Adding Generic Products Sometimes, you may need to include in your planograms some products that are not available in PlanogramBuilder database, such as seldom used competitors' products. In this case, PlanogramBuilder lets you create your own 3D generic products: 1. In the Products task, click on the Add button. 2. Now place your mouse cursor over the 3D area and choose the place where you want to add your new product. Then click the left mouse button to confirm and create the product. When you create generic products, they have no name and have default dimensions. You can however specify this information later; please see Viewing and Editing Item Information. Note: generic products are saved in your current project, but not in the database. If you wish to add products to the database (so that they are shown in the catalog), please see The Products and Shelf Tools Database for detailed instructions. Tip: If you copy a generic product, it creates a new independent generic product which can then be edited to have different characteristics such as dimensions, name, etc. (see Copying Products and Shelf Tools) Tip: You can set the font for generic product labels. Click Settings on the upper toolbar: Then modify the options under Generic Products: • Font sets the typeface for the product labels in schematic view, on generic products and for products in the database that have no pictures. • Font height sets the size of the labels described above. It may be necessary to use a smaller text size if your product names cannot be displayed fully with the default text size. You can also fine-tune the font size interactively by selecting Tool > Font Size from the right-click context menu. With this tool, move your mouse left / right or up / down to change the font size. Note: The choices you make will be remembered for your next PlanogramBuilder session. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.58 Viewing and Editing Item Information Go to the Item Info task to view and/or edit Products or Shelf Tools properties. Tip: If multiple items are selected, the values you enter will be applied to all selected items in a single operation. See Selecting Multiple Products and Shelf Tools for details. Name, Width, Height, Depth, Color and Reference are described in the List of all Item Properties. Tip: These properties are editable for Generic Products. Since Generic products are not defined nor saved in the database, this is where you specify their dimensions, etc. Note: For Products and Shelf Tools available in the catalogue, the above properties are readonly and shown for information only. You can still copy the values with Ctrl+C. Units allows specifying the number of times a product is duplicated in depth for a given facing. If auto is entered, the number of products is automatically adjusted to fit the shelf depth or the peg length. Tip: you can increase and decrease the number of products by using the + and – keys on your numeric keypad. This is also possible from outside of the SKU tab, such as in the Products tab. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.59 Vertical offset lets you shift pegged products to higher or lower by a specified distance. This is convenient to define the position of the hanging hole on a product. (Default: 1cm or 0.39") • value of 0 = the product top edge is aligned to the peg hole on the back panel • positive values = moves the product up • negative values = moves the product down Lateral offset lets you shift pegged products to the left or to the right. This is convenient when the product hanging tab is not centered on the product. (Default: 0cm or 0”) • value of 0 = the product is centered on the peg hole • positive values = moves the product right • negative values = moves the product left Please note that these values are per facing only, meaning they are not saved in the database, only in your current project. Selecting Multiple Products and Shelf Tools In Products and Shelf Tools mode, you can select multiple objects to perform tasks on a group of objects in one operation. 1. Select a single object as explained above 2. Hold the keyboard Ctrl key down 3. Select additional objects by clicking on each of them. 4. The selected objects become highlighted in blue and you can perform operations on the selected group, such as deleting, moving, copying, aligning and spacing the objects. Tip: To exclude an item from the selection, click on it while still holding the Ctrl key pressed. Tip: To deselect all objects, click in an empty area in the 3D zone. Tip: When you want to work only with products, you can lock Shelf Tools in place to prevent accidentally moving existing shelf tools. See Locking Shelf Tools on Bays. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.60 Moving Products and Shelf Tools In Products and Shelf Tools mode, select the Edit tool to move items around on shelves. Select the desired item(s) in the 3D view, then move the mouse. The selected item(s) in the scene becomes highlighted and can be dragged in any in any direction towards another area of the bay or even to another bay. If there is some empty space between products, it is very easy to close these gaps thanks to the anti-collision feature: select the product(s), then click it and drag it/them against the other products; it will push the other products along the shelf much like in the real world. Tip: Although anti-collision allows for a very intuitive use, it’s sometimes better to let items go through each other, for example when moving a product from shelf to shelf. You achieve this by pressing the C keyboard key when moving items, temporarily disabling collision detection. Tip: if you have selected several objects, you can move them together with a single drag and drop mouse operation. (see Selecting Multiple Products and Shelf Tools) PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.61 Tip: See Auto-Snapping Products and Shelf Tools to change the way items are automatically positioned adjacent when they are close to each other. Tip: When moving one or several products on a bay, you can invert their current placement mode (pegged or standard) by holding the shift key until you drop the products in position. For example: 1. Select several products placed on a shelf 2. Hold the left mouse button down and start dragging the products onto the bay back wall. 3. Press and hold the Shift key 4. Release the mouse button when the products are in position against the back wall. The products are now pegged. If you hadn’t pressed the shift key, you could only have placed the products on a shelf. Tip: When you want to work only with products, you can lock Shelf Tools in place to prevent accidentally moving existing shelf tools. See Locking Shelf Tools on Bays. Rotating Products on Shelves Products task or Item Info task > Context menu > Rotate Product Left / Right These commands let you to rotate any product by 90 degrees to the specified direction: The front face still faces you, but its width becomes the height. Tip: Keyboard shortcuts for these commands are the left and right arrow keys. Example of product rotated 90 degrees to the left: PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.62 Copying Products and Shelf Tools In Products, Shelf Tools or Item Info task, select the Edit tool to copy products and props. Copying is almost the same process as moving items: select the desired item(s) in the 3D view, hold the Ctrl keyboard key, then move the mouse to the area where you want to place the copied object(s). The selected item(s) in the scene becomes highlighted and can be dragged in any direction towards another area of the bay or even to another bay. Just release your mouse button when you are satisfied with the position of the copied objects. N.B: Anti-collision is automatically disabled when copying items. Tip: If you copy a generic product, it creates a new independent generic product which can then be edited to have different characteristics such as dimensions, name, etc. (see Adding Generic Products) Tip: When you want to work only with products, you can lock Shelf Tools in place to prevent accidentally moving existing shelf tools. See Locking Shelf Tools on Bays. Aligning and Spacing Products and Shelf Tools In Products, Shelf Tools or Item Info task, there is a series of handy commands available when multiple items are selected. To use them, select several products, then open the context menu (right mouse click in the 3D view) and choose one of these menu items: PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.63 Examples of various alignment and spacing options: PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.64 Changing the 3D View To change the way you look at your planogram (without modifying it), use the features detailed below. These features are available whenever you can see your planogram project in the 3D view. Zoom To zoom in the 3D work area, select the Zoom tool. Click and hold your mouse button down on the 3D scene, then move your mouse up to zoom in or down to zoom out. Note: when you zoom in, the scene is centered on the location of your click. Orbit Use the Orbit tool to rotate the scene. Click and hold your mouse over the 3D scene, then move your mouse in the direction you wish to rotate. Release the mouse button when you are satisfied with the orientation. Note: the scene rotates around the position of your mouse click. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.65 Pan Choose the Pan tool to move the scene left, right, up or down. Click and hold your mouse over the 3D scene and move your mouse in the direction you wish to move. Walk Context menu > Tool > Walk. This mode allows you to move your viewpoint in the 3D view by moving your mouse around, as if you were walking in the store. In this mode, press your left mouse button over the 3D view, then move the mouse up to go forward, down to go backwards, left to go left and right to turn right. If you press both (left & right) mouse buttons you are allowed to look up and down instead of moving in the scene. Note: If you select any other tool, you will exit Walk mode. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.66 Field of View Context menu > Tool > Field of View lets you increase and decrease the perspective effect in the 3D view. It is similar to changing the focal length of a lens on a real camera. Activate this tool and then move your mouse up or down with the left mouse button pressed until you are happy with the perspective. Then release your mouse button. Front The Front command lets you reset the 3D view to see all the bays in front view. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.67 Fit The Fit command lets you see all the bays while retaining the viewing direction chosen with the Orbit tool and the perspective effect changed with the Field of View tool. Selected Selected automatically zooms to fit the currently selected item(s) on screen while retaining the current viewing angle. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.68 Fullscreen The Fullscreen command switches the 3D view to full screen. In this mode, there are no more buttons, but you can use the right-click context menu or keyboard shortcuts. Press the Esc key to exit full screen. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.69 Orthographic View When activated, this display mode removes any perspective effect: this is called an orthographic view. To switch to/from Orthographic View, right-click on the 3D area and select Orthographic View. If you switch to Front View, you will notice that all products appear to be exactly facing the screen, without any perspective effect, as in the example below. Tip: the Orthographic View is particularly useful when you need to export an image of your project as if it was a 2D facing. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.70 Schematic View When activated, this view mode shows all the products in your project in simplified, schematic view. To toggle Schematic View, right-click on the 3D area and select Schematic View. In schematic view, text labels are displayed on objects as in the example below. Various options can change how objects are displayed in schematic view. To set these options: 1. click Settings on the upper toolbar: 2. Then modify the options under Generic Products: • Font sets the typeface for the product labels in schematic view, on generic products and for products in the database that have no pictures. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.71 • Font height sets the size of the labels described above. It may be necessary to use a smaller text size if your product names cannot be displayed fully with the default text size. You can also fine-tune the font size interactively by selecting Tool > Font Size from the right-click context menu. With this tool, move your mouse left / right or up / down to change the font size. 3. Then modify the options under Schematic View: Products style • generic products displays products as simple boxes with their name / reference printed on the front face • labels displays products with their original shape and their name / reference printed as a label strip on the front face. Products caption • name displays products with their name printed on the front face. • reference displays products with their unique reference printed on the front face. Bays style • none displays the bays without label • labels displays the name of the bays on a label strip. Please see Naming Bays to find out how to assign names to the bays. Note: The choices you make will be remembered for your next PlanogramBuilder session. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.72 Background You can change the color of the background with the context menu Set Background Color. This allows you to pick any color from a color popup dialog. (default color: white) Note: When you change the background color, the latest color is saved in your account and reused for new projects. Note: The current background color is also saved with each planogram project, so each project can have a different background color. Tip: We advise to set the background color to match your final output document, for example white when you want to integrate a planogram picture in a Word document. You can also import an image to use as the background of the project: context menu > Set Background Picture. A popup dialog will let you browse for a picture on your hard drive. Note: If you save your project with a background image specified, the image file is referenced in the project, but is not actually saved in the project file. So if you delete the image from your computer, if you open the project from a different computer, or if you share the project with another user, you will need to be re-specified as Background Picture in the project. Tip: If you have taken a photograph of the store area where you project will be implemented, you can use a photo as the background and see your project in situation. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.73 Lighting PlanogramBuilder comes with a predefined lighting that should be fine for most projects. It is however possible to modify the lighting: Context menu > Tool > Lighting Intensity lets you increase and decrease the light intensity by moving your mouse up and down with the left button pressed. Release your mouse button once you are happy with the light level. Context menu > Tool > Lighting Direction lets you change the angle of the lighting by moving your mouse around with the left button pressed. Release your mouse button once you are happy with the light orientation. Below are examples of two different lighting settings: PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.74 Stereo Vision When activated, this feature displays the 3D view in stereoscopic anaglyph mode. Providing you have a pair of red/cyan glasses, you can then perceive the 3D depth of the view. To switch to/from Stereo Vision, right-click on the 3D area and select Stereo Vision. Stereo Effect Strength lets you adjust the amount of stereo effect, by changing the separation distances between the left and right images. This helps matching your physical eye separation. 1. Turn on Stereo Vision and put your red/cyan glasses on. 2. Activate the Stereo Effect Strength tool. 3. Move your mouse up or down to increase or decrease the effect. Tip: We advise using a minimal effect in order to avoid ghost images and headaches. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.75 Publishing Reports and Images The Publish task lets you create images and reports of your planogram projects so you can communicate your guidelines to the persons in charge of setting-up the products in the stores. Creating Pictures of your Project Pictures parameters Picture width & Picture height values define the size of the images to save. You can specify any values up to 8000 x 6000 pixels (a monster 48 M pixels image) or even more if your system has enough memory. Typical use for very high resolution images includes booklets with prepress quality or big size posters that you can use on a tradeshow booth back wall. When you change the picture dimensions, the 3D view is automatically resized to match the aspect ratio of your final picture. This comes handy to fine tune the aspect (using the Orbit, Pan and Zoom tools) before taking a picture with a perfectly predictable result. Default folder specifies where images will be saved by default: use the Browse button to select the folder on your PC. You can also type the folder path directly in the text box below. Note: Your choices of picture size and default folder are saved for your next session. Picture The Picture tool on the bottom toolbar takes a snapshot of your project as it appears in the 3D view and puts it in the clipboard. You can then directly paste it in another application like Microsoft ® Word, PowerPoint, etc. Save Click the Save button to save an image of your project as it appears in the 3D view to your local hard disk. You will be requested to select a destination folder and a filename. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.76 The default file format is JPEG which provides a good size-quality tradeoff for everyday uses. For top quality results, required for print applications for example, we advise to use the PNG format. You specify the file format by clicking the Save as type combo box as shown below: Note: If your images don’t get saved to your hard disk using Internet Explorer, please see troubleshooting PlanogramBuilder with Internet Explorer. Batch Export This feature lets you to generate several pictures for a series of selected projects in one shot. 1. Define the projects for which you want to export pictures: go to Settings > Projects > Filenames pattern. Pictures will be created for all project names matching the string and wildcard entered in the text field. For example, if you type “JÄT*” in the edit box, pictures will be created for all projects names starting with “JÄT”. 2. Set the picture width and height in pixels. These values will be used for all images created. 3. If you haven’t done so yet, specify the folder where to save the generated images: in the Publish task tab, use the browse button next to Default Folder to select the folder on your PC. You can also type the folder path directly in the text box below. 4. Generate the pictures: right-click on the 3D area and click on Batch Export in the menu. All matching projects are loaded sequentially and the images are saved in the specified folder. Tip: The best is to launch the command when in the Publish task (Publish tab selected) in order to have exactly the same framing in the images than in the 3D view. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.77 Creating Detailed Reports You can publish detailed reports of your planograms. These reports typically include the list of products in your current planogram project as well as images of the planogram. They are well suited for printing and transmitting your planogramming guidelines. To generate a report, click on the Report button, then select a destination folder and a filename to save the report file(s). The reports are saved as “.html” files with accompanying images in jpeg format. They can be opened with Microsoft ® Word or Excel. The reports are also compatible with any web browser and thus can be published “as is” directly on an Intranet or Internet web site. Tip: You can easily create PDF, DOC or DOCX reports by opening the report in Microsoft ® Word, then save it in one of these file formats from Word. Doing so has the advantage of combining all tables and images of a report in one single file. Note: If your reports don’t get saved to your hard disk using Internet Explorer, please see troubleshooting PlanogramBuilder with Internet Explorer. Examples of a report opened in Microsoft ® Word PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.78 There are several options to personalize your reports. Note: All the options are saved by the application for the next time you use PlanogramBuilder. File Output Create a folder: check this checkbox if you wish to have a new file folder automatically created when you save a report. The folder will be created within the folder selected in the Save dialog box and will be named with the same name as the report name. Tip: Since each report can include several files (list and images), this option provides a dedicated location so all the report files don’t get mixed with other unrelated files. Report Formatting The settings below propose various options to customize the layout of your reports. Page size: several standard paper sizes are provided in the drop-down list. You can also select “Custom” and type-in specific dimensions. Note: Dimensions are displayed on the right using your preferred measurement unit as set in Choosing a Measurement Unit. Note: When you open a report in a web browser, the page size doesn’t have any effect when just viewing the report. Page size is only used to determine page layout for printing the reports from web browsers or when opening in paper-based applications like Microsoft ® Word. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.79 Note: Please note that the page size is not supported by all web browsers and applications, as shown in the table below for major players: Page size support Microsoft ® Word Microsoft ® Excel Microsoft ® Internet Explorer Google Chrome Mozilla Firefox Yes No No Yes No So this means you may have to set the page layout manually in your application when you want to print a report from Excel or Internet Explorer for example. Font: lets you select the font (Arial, Verdana, etc.) and the point size of the text for product listings in reports. The smaller the font, the more columns you can fit on a page. Text Color: lets you specify the color of text for product listings in reports. Back Color: sets the color of the page background for reports. Border Color: lets you choose the color of borders for the tables containing product listings. Resolution: this parameter defines the resolution in pixels per inch for all images in a report. Several preset choices are available and you can also enter a custom value. The higher the setting, the more detailed your images will be when you zoom in or when you print them. The tradeoff of a higher resolution is a larger file size. One page per bay: • Off: the report is laid out with one page for each image, and one page for each product listing. The images are quite large and there is a good space for the product listing. • On: PlanogramBuilder makes a more compact layout, combining the images and product listing of each bay on a single page. The images will be smaller. A landscape format and a small number of columns is advised for this layout to fit on each page. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.80 Report Views You can include images of your planogram project in your reports. These images are different from the ones published with Creating Pictures of your Project : here each image is taken from the front of the bays and is automatically cropped and zoomed to fit nicely in the report. The parameters below let you choose which views to include in your reports. Project perspective: this view shows the whole planogram project viewed from the front with a perspective effect. Example of a Project perspective view PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.81 Bay(s) orthographic: a view of each bay as seen straight from the front is included in the report. Bay(s) perspective: a picture of each bay as seen from the front with a perspective effect is included in the report. Example of Bay orthographic Example of Bay perspective PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.82 Bay(s) orthographic schematic: a schematic view of each bay as seen straight from the front is included in the report. PlanogramBuilder uses the current values set in the settings for Schematic View to determine the schematic style (product style, product caption, etc.). Bay(s) perspective schematic: a schematic view of each bay as seen from the front with a perspective effect is included in the report. PlanogramBuilder uses the current values set in settings for the Schematic View to determine the schematic style (product style, product caption, etc.). Example of Bay orthographic schematic Example of Bay perspective schematic PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.83 Report Columns A report can contain the list of all the products used in a project. For each bay, a table is created with the corresponding list of products. Items are sorted in the table from the top shelf to the lowest shelf/row. For each row, products are listed from left to right. You can decide which columns to display in your reports. Each column shows specific information for each product, such as its brand, width, name or its EAN/SKU code. Many of these properties are described in List of all Item Properties. Note: the type of information available can vary depending on your PlanogramBuilder version. Number: assigns a number from 1 to n to each product Reference. If a reference is shown in multiple facings, the same number is reused. Shelf/Row: when checked, a column shows on which shelf or row each product is. Reference: check this to include each product Reference (typically SKU or EAN code). Category, Brand, Product Line: these 3 columns correspond to the 3 customizable classification properties as described in Columns to Classify Products & Shelf Tools. Their names can therefore vary depending on the labels assigned to them. Name: this column shows each product name. Custom 1, Custom 2, Custom 3: these 3 columns correspond to the 3 customizable user properties as described in Custom User Columns. Their names can therefore vary depending on the labels assigned to them. Facings: if checked, a column is created showing the number of products facings. This is the number of times each product Reference is visible from the front of a bay. Note that multiple PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.84 occurrences of a given product are grouped on a single line (but only for adjacent products when Shelf/Row is checked). Unchecked, the number of facings is not shown. Product repeats are not grouped on one line. Units per facing: the number of times each product is repeated in depth for each facing. Capacity: shows the total quantity of each product on one line (= Facings x Units per facing). Linear space [cm] / [in]: the width used by each product. This column also gives the total linear space used by all products on each bay. The values are expressed in the measurement unit selected in Choosing a Measurement Unit. Linear space [%]: the width used by each product expressed in percentage of the total space used by products on a given bay. This column always gives a total linear space of 100%, corresponding to the space used by all products on the bay. Facings area [cm2] / [in2]: the front area (width x height) used by each product. This column also gives the total facings area used by all products on a bay. The values are expressed in the measurement unit selected in Choosing a Measurement Unit. Facings area [%]: the front area (width x height) used by each product expressed in percentage of the total area used by all products on a given bay. This column always gives a total area of 100%, corresponding to the area used by all products on the bay. Volume used [cm3] / [in3]: the volume (width x height x depth) used by each product. This column also gives the total volume used by all products on a bay. The values are expressed in the measurement unit selected in Choosing a Measurement Unit. Volume used [%]: the volume (width x height x depth) used by each product expressed in percentage of the total volume used by all products on a given bay. This column always gives a total volume of 100%, corresponding to the volume used by all products on the bay. Note: Linear space, Facings area and volume used are computed based on the actual space taken by the products overall dimensions. They don’t count the empty space on shelves. The 5 columns described below let you to publish sales information in your report. Note: These columns can only be checked if you have supplied sales figures using the Profitability Study task. Please see Importing Sales Figures for details on how to do this. Unit wholesale price: the buying price of each product facing. Unit retail price: the retail price of each product facing. Wholesale value: this is the value of Unit wholesale price x Units per facing (see above for definitions). The sub-totals per shelf/row and the total value are also shown for each bay. Retail value: this is the value of Unit retail price x Units per facing (see above for definitions). The sub-totals per shelf/row and the total value are also shown for each bay. Retail margin [%]: for each item, this will show the difference between wholesale and retail prices expressed as a percentage. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.85 Example of a product table listing in a report PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.86 Assigned Products Report It is also possible to generate a report that outputs a synthesis listing of all the products used in a series of several projects. This type of report makes it easy to spot which products have been placed on shelves and which are unused within a group of projects that are logically linked. Typically, you may have created several projects for each category of products for a single store. This report will let you obtain overall statistics for this given store. Procedure 1. Define which projects to include in the report: go to Settings > Projects > Filenames pattern. All project names matching the string and wildcard entered in the text field will be included in the report. For example, if you type “JÄT*” in the edit box, the report will include statistics for all projects names starting with “JÄT”. 2. Generate the report: right-click on the 3D area and click on Assigned Products Report. All matching projects are loaded sequentially. 3. Save the report: after each project has been loaded, you will be asked to type a filename for the report. 4. The saved report displays a list of all products currently in PlanogramBuilder. Each product is listed with its reference and the number of times it is used in the selected projects (number of facings). The report can be loaded and sorted by facings to spot the unused products (in Excel for example). PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.87 Profitability Study Click on the Profits tab to activate the Profitability Study task. The goal of the Profitability Study is to display in real-time (i.e. updated continuously when building a planogram) key performance metrics based on real world market data. This enables you to compare sales evolution between successive planogram projects for a given retailer for example. Importing Sales Figures In order to calculate and display profitability, PlanogramBuilder needs to import the sales figures that you typically obtain as spreadsheets from retail channels on a regular basis. Your sales figure must be in the form of a table and saved as tab-delimited *.txt file. You must include sales figures for each item referenced in your current project, otherwise the calculation results will be wrong. Each line of the table should contain the following columns in any order: • Reference (SKU). The unique references must correspond exactly to the products in the database, otherwise, sales data cannot be associated to the products. • Wholesale Price • Retail price • Quantity sold (ex: the number of items sold per month). Note: If you don’t supply this column, PlanogramBuilder will be able to calculate On shelf value but not Sales forecast. Note: If you have additional columns, they will just be ignored (like ‘BRAND’, ‘PRODUCT LINE’ and ‘NAME’ for example). PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.88 Since data coming from real stores typically vary a lot in formatting, PlanogramBuilder provides flexibility to map your source file columns correctly before importing the data. As in the above image, please type in the letters of the respective columns to match your spreadsheet figures. You can also optionally enter a currency symbol in the last field. Then click Browse... and select your *.txt file containing your sales figure. Displaying Performance Results You can now click on the Display Performance Metrics checkbox to see the results. Whenever this option is active a special window (as shown below) is displayed above the 3D view. Note: just uncheck it to disable the Display of Performance Data. The following figures are displayed based on actual product pricing and periodic sales volume: Sales forecast This row shows the potential sales for the products you have included in your project, calculated based on your imported pricing and sales figures. Retail value shows the total sales in your currency, also called the revenue or turnover. + + = Product 1 retail price Product 2 retail price … Product n retail price Retail value * * quantity sold quantity sold * quantity sold PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.89 Wholesale value shows the total sales in your currency at wholesale price. + + + = Product 1 wholesale price Product 2 wholesale price ... Product n wholesale price Wholesale value * * quantity sold quantity sold * quantity sold Markup shows the difference between the retail value and the wholesale value. = Retail value Wholesale value Markup Markup % shows the ratio between markup and wholesale value, expressed in percentage. / = Markup Wholesale value Markup % Retail margin shows the ratio between markup and retail value, expressed in percentage. / = Markup Retail value Retail margin On shelf value This row shows the actual value of the products you have placed in your planogram project (on shelf stock value), calculated based on your imported pricing figures. If a product is duplicated in depth or with multiple facings, it will be counted multiple times in these calculations. Retail value shows the total retail value for all products in your project. + + + = Product 1 retail price Product 2 retail price … Product n retail price Retail value * * quantity on shelf quantity on shelf * quantity on shelf Wholesale value shows the total wholesale value for all products in your project. + + + = Product 1 wholesale price Product 2 wholesale price … Product n wholesale price Wholesale value * * quantity on shelf quantity on shelf * quantity on shelf On shelf values for Markup, Markup % and Retail margin use the same formulas as explained in the Sales forecast section above. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.90 Assortment Analysis Click on the Assortment tab to activate the Assortment Analysis task. The Assortment Analysis task includes special features to help you analyze your sales results and determine which products are most profitable, in the form of a Pareto analysis. The result of the analysis can be exported as a spreadsheet compatible with Microsoft ® Excel, but is also possible to fill empty bays with the best-selling products, which can serve as a basis for a new planogram layout. In order to perform an assortment analysis, PlanogramBuilder needs to import the sales figures that you typically obtain from your retail channels on a regular basis. Unlike the Profitability Study, the Assortment Analysis does not depend on your current planogram project. This means that you can analyze any sales figures containing any products, even those which are not part of PlanogramBuilder database. The workflow to perform an assortment analysis is the following: 1. Obtain the desired input sales figures from your retail channels 2. Configure PlanogramBuilder to match your spreadsheet columns 3. Define the analysis options in PlanogramBuilder 4. Launch the analysis and get the results Assortment Analysis Input Your sales figures must be in a table saved as tab-delimited *.txt file. You must include sales figures for each item listed in your table; otherwise the calculation results will be wrong. The table must include one line per product and at least the following columns in any order: • Reference • Brand • Category • Description (typically the name of the product) • Quantity (typically quantities sold per month for each item) • Unit Price • Value (=Quantity x Unit Price). If Value is used, no need for Quantity nor Unit Price Columns for product dimensions are only necessary if you want to generate a planogram automatically from your sales figures: • Width • Depth • Height PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.91 If there are additional columns, they will just be ignored. Here is an example of a compatible spreadsheet: We have tried to make this feature as flexible as possible to accommodate for the slightly different formats which you may be receiving your sales statistics in. This is why you can configure PlanogramBuilder to match your sales input file: 1. First, select which Type of sales figures you have available: Value or Quantity & Unit price depending on what figures you have. 2. Then, specify for each information the corresponding column in your input spreadsheet. In the example above for example, type A for the Reference column, F for the Unit price column, etc. Tip: You will probably configure these columns only once since you usually receive your sales figures always in the same format. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.92 Assortment Analysis Output There are a number of options to configure the analysis calculation and its output format: Group by: • SKU will perform the analysis at the SKU level to show the most valuable products. • Brand will perform the analysis at the brand level to determine the best selling brands. The detail of each product will be disregarded. Order by: • Value will sort the brands or products by revenue. The brand or product with the highest revenue will be placed at the top of the report. • Volume will sort brands or products by quantity of items sold, not taking into account the value of each item. Best sellers lets you specify a percentage threshold representing the best selling products / brands, which will be highlighted in green, while the rest will be in red. For example, you can see how many products make up 80% of the revenue, to verify the 80/20 Pareto principle. Create planogram will fill empty PlanogramBuilder bays with all the products lying within the above Best sellers percentage. The products will then automatically be placed on the shelves and organized from left to right and top to bottom, starting with the highest ranked product. There are two prerequisites for this to work: • You must create a new project with enough empty bays to leave space for the products • For each product which is not present in PlanogramBuilder database, your input spreadsheet must contain the dimensions (width, depth, height) Save analysis file(s) will tell PlanogramBuilder to generate detailed reports of the analysis, saved as HTML tables. You can open them in your web browser, or in Microsoft ® Excel for example, where you can also further edit and format the data. • One report is created for the whole set of products • Additional reports are created for each category of products Sample analysis report PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.93 Save summary report generates a short summary of the analysis in text format (*.txt). Here is an example: Launching the Assortment Analysis Once all your options are configured, you can launch an analysis: 1. Right-click in the 3D zone to access the context menu 2. Select Assortment Analysis at the bottom of the menu 3. An Open file dialog opens. Browse for your sales figure input file and click Open • If you have chosen Create planogram, and you have empty bays with enough available space, your bays will fill-up with the products from your sales figures. • If you have chosen Save analysis file(s) or Save summary report, a new dialog will open entitled Save Analysis As. Browse for the folder where you want to save the report(s) and type a file name. The reports will be generated and saved in that location. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.94 Tips and Tricks If you often work with PlanogramBuilder you will find some valuable tips in this section. For example, if you learn the keyboard shortcuts for the features you use the most, using the program will be more fun and you will be more productive. Web Browser in Full Screen When you are using PlanogramBuilder, you can gain valuable screen space by switching your browser to its Full Screen mode. To toggle Full Screen in Microsoft ® Internet Explorer™ or in Mozilla Firefox, press the F11 keyboard key. • This will hide all your Web Browser toolbars and buttons, which don't serve any purpose within PlanogramBuilder. • If you have a small screen like on a small laptop, the lower part of PlanogramBuilder may sometimes be partially hidden. Full Screen may fix this problem in this case. Mouse Tips Left button double-click Fully selects the content of an edit box. For example, to change the text for the title of the application (see Defining the Title of the Application), doubleclick in the edit box, then type immediately the new value. Right button click Opens a context menu. Such menus are available when the mouse cursor is on top of an edit box or inside the 3D Work Area. Multi drop: allows dropping more than one element in a single drag & drop operation (see Placing Products and Shelf Tools on Shelves) PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.95 Keyboard Shortcuts KEYS EFFECT B Selects the Edit tool for bays (see Moving Bays). C Temporarily disables collision detection (Moving Products and Shelf Tools). E Selects the Stereo Effect Strength tool (see Stereo Vision). F Selects the Field of View tool. (see Field of View). G Launch the Add Generic Product command (see Adding Generic Products). H Toggles the Orthographic View mode (see Orthographic View). I Selects the Edit tool for products (see Moving Products and Shelf Tools). L Toggles the Locked Shelf Tools value for the selected bay (see Locking Shelf Tools on Bays). O Selects the Orbit tool (see Orbit). P Selects the Pan tool (see Pan). S Selects the Edit tool for shelves and other by elements (see Editing Bay Elements). V Toggles the Schematic View mode (see Schematic View). W Selects the Walk tool (see Walk). Z Selects the Zoom tool (see Zoom). Ctrl Allows duplicating easily items with the Edit Item tool (see Moving Products and Shelf Tools). Press Ctrl before clicking on the item and it will be duplicated when you start moving it. Ctrl + C Copies values from edit boxes. Ctrl + V Pastes values to edit boxes. Ctrl + Z Reverses one or several operations (see Undoing your Changes). Also cancels changes in edit boxes. Ctrl + y Re-applies operations that were canceled by the Undo command. (see Redoing your changes). Delete Deletes the selected item (see Deleting Objects). Enter General: Confirms changes in edit boxes. For example, after typing a shelf dimension, (see Generic Parameters), press Enter to apply the new value. Database Editor: Edits the selected row when not in Row Edit Mode. Updates the current row if currently editing the row. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.96 KEYS Esc EFFECT General: Exits the Full Screen mode. Database Editor: Cancels editing of the current row. Left arrow Rotates a product 90° to the left (see Rotating Products on Shelves). Right arrow Rotates a product 90° to the right (see Rotating Products on Shelves). Up arrow Database Editor: Moves the focus to the row above the current one. Down arrow Database Editor: Moves the focus to the row below the current one. Space Increases the precision of the mouse for all tools, like Edit (see Moving Products and Shelf Tools), Zoom (see Zoom), etc. Pressing the space bar temporarily “slows down” the mouse; this lets you achieve a better precision. Shift + drag a product from the catalog Puts a product on a peg when adding it to the project (otherwise the default behavior for new products is to be placed resting on a shelf.) Shift + drag while moving product(s) on a bay Minus (-) on numpad Plus (+) on numpad Inverts the selected product(s) placement mode (pegged or standard). See Moving Products and Shelf Tools for details. For a product selected in a planogram, decreases by increments of 1 the number of times the product is repeated along the depth of the shelf / peg. Note: There is at least one product left (see Viewing and Editing Item Information). For a product selected in a planogram, increases by increments of 1 the number of times the product is repeated along the depth of the shelf / peg. Note: Once the product has been placed as many times as possible in the available depth, the value is reset to “auto” (see Viewing and Editing Item Information). PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.97 Troubleshooting This section contains explanations and workarounds for bugs and known issues. PlanogramBuilder with Internet Explorer Problem: I cannot change the color of a bay or the 3D area background color, because the color picker / color palette does not appear. Problem: I cannot export reports and images, because after saving a file from PlanogramBuilder, I cannot find the saved file: the file is not there at all. Explanation: Internet Explorer™ sometimes prevents dialog box windows such as the color picker from opening when it is in Protected Mode. It also prevents from saving files: although the save dialog is functional, files are not saved. Solution 1: Add PlanogramBuilder to your Trusted Sites in Internet Explorer™: 1. Log-in to PlanogramBuilder 2. Open Internet Explorer Tools > Option > Security tab 3. Click on Trusted Sites 4. Click on Sites, you will see the following window PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.98 5. Uncheck Require server verification (https:) for all sites of this zone 6. Click Add to add PlanogramBuilder to your list of trusted sites 7. Close the settings and restart Internet Explorer Or, solution 2: Deactivate Protected Mode in Internet Explorer ™: 1. Open Internet Explorer™ Tools > Option > Security tab 2. Uncheck Enable Protected Mode, click OK and restart Internet Explorer ™ PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.99 Problem: I cannot type my username and password at the PlanogramBuilder login. Explanation: There is an Internet Explorer 9™ bug which sometimes prevents users from typing text in text boxes. Solution: You will have to close all Internet Explorer™ Windows and restart Internet Explorer™. The text boxes will work again. Problem: Internet Explorer crashes when I try to open some planogram projects. Explanation: Internet Explorer sometimes tries to load the project from its cache. Solution: You will have to empty Internet Explorer cache (temporary Internet files). Deleting temporary Internet files is done by accessing Tools > Internet Options from the Internet Explorer menu. After emptying the cache, you will be able to load your projects without crashing. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.100 PlanogramBuilder with Firefox Tip: Internet Explorer™ is the recommended Web Browser to use with PlanogramBuilder. However if you use Firefox, there are some known issues and solutions listed below. Problem: After I log-in to PlanogramBuilder, I only see an empty page. Explanation: This issue is currently under investigation. Solution: Until we find the cause of this problem, we suggest to close Firefox and restart it, then try to log-in again to PlanogramBuilder. It may take several retries to access PlanogramBuilder. Problem: I receive a message from Firefox : Warning: Unresponsive Script Explanation: This is a known issue with Firefox, which by default prevents scripts from running more than 10 seconds. Consequently if a File Save or File Open dialog box is opened for longer than 10 seconds in PlanogramBuilder, you will receive this message. Solution: Increase the maximum time allocated to scripts in Firefox: 1. Click Stop script and restart Firefox. 2. In the Firefox Address Bar, type: about:config and press the Enter key. You will see this message: 3. Click on the button: I'll be careful, I promise! You will see the configuration window. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.101 4. In the Filter text box, type : dom.max_script_run_time 5. Then double-click on the Preference Name entitled dom.max_script_run_time 6. Enter a value corresponding to the number of seconds you actually need to browse and select a file. For example, entering 60 will give you one minute to browse for a file before you get the Firefox warning message. 7. Click OK, close Firefox and restart it to log-in to PlanogramBuilder. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.102 Database Editor Problem: I've tried to upload an image of a product, but the preview shows a white object (or it still shows the old picture). Explanation: Your Web browser maintains images and 3D files in its cache (temporary Internet Files). Sometimes, it may continue to display the old product in PlanogramBuilder until you empty the cache completely. Solution 1: please do the following: • Click on the selected product row to refresh the 3D preview. Solution 2: If solution 1 fails, please do the following: 1. Empty your web browser cache (delete all temporary Internet files). 2. Close all your web browser windows, restart the web browser and log-in to PlanogramBuilder again. PlanogramBuilder User Guide - Copyright © 2002-2013, zVisuel SA p.103