Introduction to Internet Marketing: Introduction to Internet Marketing:
Transcription
Introduction to Internet Marketing: Introduction to Internet Marketing:
Introduction to Internet Marketing: Moving Off-line to Online 1 Agenda • The Digital Era – Internet Technology Timeline – Digitization; moving off-line to online – Internet Opportunity • Internet Marketing Overview – Key Market Indicators – Internet Marketing Elements • Internet Marketing System – Internet Marketing System – Phased approach to moving / evolving online • Questions 2 About WSI WSI is a Global Research and Knowledge based organization, specializing in Strategic Internet Marketing, Online Branding and Business Automation. We are the LARGEST Internet Marketing Consulting Company in the World • Head Office Toronto Canada since 1995 • 1500 offices • 87 Countries • 345 Certified Google Experts • 35 Certified Analytics Experts • 28 Certified Conversion Specialists • 381 SEO Content Developers • 182 Certified Landing Page Developers The WSI Network proven processes – proven results Darryl Chenoweth • 30 years retail experience including 15 as a senior retail executive • Sr. Retail Management for International, national and regional companies – – – – – Payless ShoeSource Loblaw Company Liquidation World Joggers & Campus Crew Aldo Doug Schust • Internet Marketing expert with over 12 years experience • 25 + years in Marketing & Advertizing • Global client base • Google Presenter • Internet Marketing Solutions Centre – 75+ Associates ~The Digital Era~ Moving Off-line to Online It’s a Changing World 8 Internet Technology Generations Gen 4 Gen 3 Internet Marketing Gen 2 Interactive Websites Gen 1 Websites Digital Communications Tipping Point = Critical Mass New Technology Emergence Behavioural Change Businesses React Marketing Spend Moves From Offline to Online Tools Your Target Audience are Using to Interact! 50-64 Internet Technology Generations Gen 4 Digital Communications Digital Gen 3 Internet Marketing Interactivity with Devices Gen 2 Digital Interactive Websites Web 2.0 Gen 1 Websites Web 1.0 Consumer 1.0 Searching for Information Connecting and Conversation Consumer 2.0 Consumer All Media is Being Digitized Digitization n. n.,, the transformation of data from offline (physical) to online (digital) 13 Your Customers are Being Digitized Media Consumption and the pace is increasing! What’s left? 10 Years Ago Today* Offline Media *41% of consumer media consumption is online (Jupiter Research) 5 Years From Now Online Media …and SO is Business It’s becoming more digitized every day! Build Presence ? ? + + ? Acquire Customers ?? Retain ? + Customers ? +? Manage Reputation ? ? 10 Years Ago Today 5 Years From Now The New Digital Consumer 16 The Three Conversations Online Social Search Surf Opportunity in 3 Conversations Where to Find New Consumer SURF SEARCH SOCIAL Internet Users Spend 42% of their time on Content Sites Introduction to Internet Marketing: ….and an Internet Marketing Overview 20 Key Market Indicators Global INTERNET ADVERTISING EXPENDITURE Forecast 2009-2012 90,000 77,511 80,000 68,405 70,000 US$ million at current prices • Internet spending was the only media with double digit growth last year • Internet spending forecasts predict that Internet revenue will be the primary media driving the increasing in global advertising expenditure over the next 3 years 60,350 60,000 54,070 50,000 40,000 30,000 20,000 10,000 2009 2010 2011 2012 Key Market Indicators • UK market leads the way as being the first market where Internet surpasses all other forms of advertising – Bypassed Newspaper last year – Bypassing TV this year – In North America, internet is second only to TV Key Market Indicators • Major brands and companies refocus their marketing efforts – PEPSI decides for the first time in 25 years to not advertise in the Super bowl and instead run an online Social Crowd-sourcing Contest Marketers Try to Keep Up • 1440 Newspapers in the US alone will disappear 24 Internet Opportunity #1 fastest growing Advertising Media… the Internet It’s a Changing World 26 Internet Marketing Overview Essential Components of Your Web Strategy • • • • • • • • • • • • Understand Your Online Position “if you have one” Understand your Competition Understand how people look and or discuss your products and or services. How does that audience communicate? Conversion Architecture (Calls to Action, Sales Funnels) Paid Search Marketing Search Engine Optimization Email Marketing Social Media Conversion Tools Streamline Processes & Reduce Costs Web Analytics 27 Internet Marketing Flowchart Paid Search (PPC) Social Media (SMO) Internet Marketing System Email Marketing Search Engine Optimization (SEO) Targeted Traffic Local Search Engine Marketing Your Business Needs To Be Here Where Do Searchers Click? Pay Per Click – 12.2% Organic Search 74.3% Pay Per Click 13.5% Source: Enquiro & Marketingsherpa How Many Clicks Can You Expect? PPC Pos Organic Pos % 1 7.4 2 3.4 3 1.1 4 .3 5 2.6 6 .9 7 1.7 % 1 27.1 2 11.7 3 8.7 4 5.1 5 4.0 6 4.1 7 4.1 8 3.2 8 .4 9 2.8 9 .1 10 3.6 10 .4 Paid Search Marketing • Start generating sales or leads instantly • Pre-qualify your customers before they land on your site • Flexible budget size based on how much you want to invest Pay Per Click - Ads Design Landing Pages that Speak to your Keywords and Offer! Source: Enquiro & Marketingsherpa PPC Landing Page Standard Practice •Search ads •Email links •Display ads •Offline sources •Site pages •Limit Navigation 35 36 Search Engine Optimization • Prospects type in key words in search engines (Google, Yahoo, Bing) • Search engines search database of scanned sites to match correct site • The most relevant and highest ranked sites appear at the top of the listings 37 SEO for Organic Ranking 38 Search Engine Optimization 3 Components • Foundational Setup • Content • Incoming Links 39 Foundational Setup • Keyword researched keyword targets • Optimized content, tags and links 40 Social Media Facebook, LinkedIn, YouTube, Blogger, Twitter, Flickr • While media becomes increasingly fragmented, the evolution of online advertising and the rise of social media are set to shake up the industry…” Source: Jupiter Research • “For marketing companies who are still focused on search engine reports, that sound you hear is your market share disappearing.” Source: Social-Media-Blog • “We are advising clients that a recession is a time to be advertising on social networks.” Source: Forrester Research 41 SEO & SMO Work Together • Adding pages of content as an SEO strategy can be substantially enhanced by SMO • Social Media is the new way to take your SEO strategy to the next level • Social Media increases the number of high quality links & targeted traffic And I’m SMO.. Hello. I’m SEO. What an Effective SEO/SMO Strategy Will Help With Increase Brand Awareness Promote Products Promote Services Get Indexed Quickly Dominate The Search Engines Email Marketing • Direct mail costs 200% more than Email Marketing Source: www.emarketer.com • Helps you to stay in regular contact with your customers • Unmatched customer targeting 44 Email Marketing • • • • • Promotional Newsletter Customer retention tool Top of mind awareness Sell Products and Services Determine ROI Web Analytics = Measurement = Accountability & Continuous Improvement • Measure & track IMS performance • Increase your website conversions • Measure your marketing initiatives • Determine your ROI Do you know your Internet Business ROI? 46 Conversion Processes 47 It’s About Making More Money… We can show you from our experience how to unlock the true potential of your website and uncover hidden profits for your business. We make websites work! Phase One 50 51 Phase Two 52 53 54 55 Phase 4 56 57 Phase 5 58 59 Questions 60 Upcoming Webinars #2 Building Targeted Traffic: Turning Your Visitors into Customers Weds, August 18th 1:00pm – 2:00pm EST #3 Reaching and Retaining your Customers through E-mail Marketing Weds, September 15th 1:00pm – 2:00pm EST #4 Understanding Social Media and Advertising Online Weds, October 13th 1:00pm – 2:00pm EST #5 Is E-Commerce Right for your Business? Weds November 3rd 1:00pm – 2:00pm EST Feedback – [email protected] Webinar Resources & Info www.wsiretailgroup.com Knowledge Centre Webinars Whitepapers Presentations