The Engineer Entrepreneur - Faculty of Mechanical Engineering
Transcription
The Engineer Entrepreneur - Faculty of Mechanical Engineering
ENTREPRENEURSHIP By First Admiral Adjunct Prof Dato’ Ir Hj Ahmad Murad B Hj Omar (Rtd) BE (Mech) MSc EBM (Warwick) FIEM FIMarEST MSNAME (US) PEng CEng CMarEng ASEAN Eng 17th Nov 2015 Entrepreneurship UTM Nov 2015 1 First Admiral Dato’ Ir Ahmad Murad B Omar (Rtd) Position: Executive Chairman Omahams Corp Sdn bhd/Leadership Coach Office: Kuala Lumpur Nationality: Malaysian Education Working experience Key 1999projects - 2000 1982 - BE (Mechanical) UTM 2003 - MSc Business Engineering Management Warwick UK Key Strengths • Development of Engineering Management Skills (Hard & Soft Skills) • Project Management (Marine Projects) • Extensive knowledge in ship repair & shipbuilding. • Strong relationship with international professional body – Institute of Marine Engineering Science & Technology (IMarEST) UK (Position held: Vice President). • Professional Engineer registered with Board of Engineers Malaysia (BEM). Languages • Bahasa Malaysia • English Joined the Royal Malaysian Navy 1974 . Served : - 1982 Fleet Maintenance Engineer. - 1984 to 1990 Project Engineer KD MARIKH - 1990 UK exchange engineer at Bae Shipyard Scotland - 1991 to 1994 Marine Engineer of KD LEKIR (Corvette) - 1995 to 1999 Fleet Operations Command as Staff Marine Engineering Officer - 2000 Director Engineering Ministry of Defence - 2001 to 2004 Director General Engineering Ministry of Defence - 2004 2007 Fleet Systems Commander (First Admiral) - 2007 – Retired Joined MTI Sdn Bhd as CEO 2007 to 2009 Joined Genaixis Sdn Bhd as Chairman 2009 to 2010 2010 – current OMAHAMS Corp Sdn Bhd Entrepreneurship UTM Nov 2015 Projects managed through-out career: - 1984 KD MARIKH Offshore Patrol Vessel - 1990 (KD JEBAT) design machinery space in Bae Shipyard Scotland. - 1994 Refit KD LEKIR - 2001 Fast troop Vessel Conversion - 2002 KD Sri INDERAPURA Refurbishment - 2004 KLD TUNAS SAMUDERA - 2007 Remanufacturing Mercedes Benz Trucks for Malaysian Army - 2008 Restructuring of Motor Teknologi Industri Sdn Bhd as a Remanufacturing hub for MTU engines. - 2009 Six Sigma project for Boustead Naval Shipyard - 2010 Committee for development of National Oceanography Blueprint with MOSTI. - 2011 Committee for national Maritime Shipbuilding & Ship Repair Industry with MiGHT - 2013 Process Improvement & Production Capacity Integration Project for Boustead Naval Shipyard. 2 Syed Mokhtar • • • • Tan Sri Syed Mokhtar Shah bin Syed Nor Al-Bukhary merupakan seorang ahli perniagaan dan usahawan Melayu yang terkaya di Malaysia. Beliau mempunyai harta bernilai RM2.93 billion pada 2005 seterusnya menjadi orang ketujuh terkaya di Malaysia pada 2005. Dilahirkan di Alor Setar pada 1951. Mula sebagai usahawan 1970. Entrepreneurship UTM Nov 2015 3 Tony Fernandez • • • • Dato' Anthony Francis Fernandes is a Malaysian entrepreneur and the founder of Tune Air Sdn. Bhd., who introduced the first budget no-frills airline, AirAsia, to Malaysians with the tagline "Now everyone can fly". Born 1964 in Kuala Lumpur. Followed mother to TUPPERWARE parties when young. Turned Air Asia around Worth 530 million Entrepreneurship UTM Nov 2015 4 Jack Welch • • • • Jack Francis Welch Jr, a chemical engineer, CEO of General Electric for two decades. Known for his leadership and uncaring and rigid character. Born Nov 1935 in Peabody Massachussets USA. Retired. Worth 750 Million USD (aprox 3.4 billion Ringgit Malaysia) Entrepreneurship UTM Nov 2015 5 Entrepreneur • More than just a business. • A person who identifies – opportunities and pursue it relentlessly, – allocate resources and – create value Entrepreneurship UTM Nov 2015 6 Entrepreneur • is someone who organizes, manages, and assumes the risks of a business or enterprise. An entrepreneur is an agent of change. Entrepreneurship UTM Nov 2015 7 “Entrepreneurship” • is process of discovering new ways of combining resources. • is the process of starting a business, typically a startup company offering an innovative product, process or service. Entrepreneurship UTM Nov 2015 8 IT IS ABOUT SEARCHING THE MARKET PLACE AND CONSOLIDATING RESOURCES. planning risk organizing assuming opportunities Entrepreneurship UTM Nov 2015 9 HABITUAL ENTREPRENEURS’ HAVE 5 CHARACTERISTICS IN MIND They passionately look at new opportunities They pursue opportunities with enormous discipline. They pursue only the very best opportunities exhausting themselves and their organization by chasing every single option . They focus on execution especially adaptive execution. They engage the energies of everyone in the domain. Entrepreneurship UTM Nov 2015 10 Case Study – John Macekey Story 1978 USA- land of meat and fast food John never had business training neither did his girlfriend (Renee) Both 25 and 21 respectively Collected 45k from close friends and relatives to start a natural food store Named it “Safeway” First year sales was 300k but actually loss 23k. After 2 years John wanted to relocate but shareholders were against it. Moved from selling vegetarian food to meat and poultry. First natural food store – “Whole Food Markets” open in 1980. Food was from natural growers and farmers. Quality high and sales went up. Entrepreneurship UTM Nov 2015 11 1978 USA- land of meat and fast food John never had business training neither did his girlfriend (Renee) Both 25 and 21 respectively Collected 45k from close friends and relatives to start a natural food store Named it “Safeway” First year sales was 300k but actually loss 23k. After 2 years John wanted to relocate but shareholders were against it. Moved from selling vegetarian food to meat and poultry. First natural food store – “Whole Food Markets” open in 1980. Food was from natural growers and farmers. Quality high and sales went up. Entrepreneurship UTM Nov 2015 12 CASE STUDY 1 - summary • John employed 19 workers. • Disaster struck. 400k wiped-out. • Within 30 days help from friends, banks and loyal customers. Came backand later 38 stores mushroom in USA. • Since then 16 major acquisitions • 1992 there were 12 stores and 92M$ sales. Invested in NASDAQ stock exchange. • Acquisitions of companies that had same ethics as Whole Food Markets • Today Whole Food Markets has 270 stores in North America, 54,000 staff the world‟s largest retailer in organic foods. Entrepreneurship UTM Nov 2015 13 BUILDING A BUSINESS • • • • Competitive edge Challenging Times Time is of the essence Elements contributing successful business Entrepreneurship UTM Nov 2015 14 ELEMENTS CONTRIBUTING TO SUCCESSFUL BUSINESS • • • • • • • Become a leader Develop a business plan Surround yourself amongst people Offer a product and service Design a marketing plan Perfect a sales process Create a customer experience Entrepreneurship UTM Nov 2015 15 FOUR FACTORS OF LEADERSHIP Leader Situation Follower Communication Entrepreneurship UTM Nov 2015 16 LEADERSHIP GRID (BLAKE & MOUTON MANAGERIAL GRID) 1,9 CountryClub C o n c e r n of p e o p l e 9 8 7 6 5 4 3 2 1 9,9 TeamLeader Middle of the Road Impoverished Authoritarian 1,1 9,1 1 2 3 4 5 6 7 8 9 Concern of Results Entrepreneurship UTM Nov 2015 17 LEADERSHIP STYLES Autocratic leadership. Being in control commands the staff to do and how to do it. Overdoing results in staff losing creativity and respect. Used sparingly and at the right instance will bring good to the organization. Laissez faire leadership. Lay back kind of style and allows the staff to make decisions and run how they think best. Continue along this track may result in total loss of control and direction. Effective when managing experts to facilitate creative thinking. Shared leadership. It’s a partnership where the leadership of individual is shared between the leader and the staff member. Aimed at delivering optimum performance in a motivated and cooperative environment. Simon Cooper “Brilliant Leader” Entrepreneurship UTM Nov 2015 18 3 PRINCIPLES OF LEADERSHIP Passion Purpose Performance Leadership Entrepreneurship UTM Nov 2015 19 DRUCKER’S 3 LEADERSHIP GUIDELINES EXPECT SOME FAILURE BUT KEEP AT IT VOLUNTEER MAKE MISTAKES & LEARN NEVER STOP LEARNING Entrepreneurship UTM Nov 2015 20 LEADERS ARE BORN? Competency Based Leadership Model Key decision point Hands-off leadership style Level 3 Broadly competence Level 4 Fully competence Level 2 Par al competence Hands-on leadership style Level 1 No competence Entrepreneurship UTM Nov 2015 21 No one is a born leader • • • • • Everybody starts equal Mary Kay Ash – built a billion dollar Kay Cosmetics Corporation with only USD5000. Took the first step when she was a child unknowing what leadership is about. She had to manage the household at three when her father was sick and her mother had to care for her father. Leadership started young, believe in faith, family and career. Entrepreneurship UTM Nov 2015 22 LEADERSHIP - Traits Self-esteem Values and standard setting Clear vision and mission Make sound timely decisions Motivation Entrepreneurship UTM Nov 2015 23 DEFINING VISION & MISSION • Why do we need to develop a Vision? – – A vision is essential as it refers to a picture in the future with some implicit or explicit commentary on why people should strive to create that future. In a change process a Vision serves three different purposes: • clarify the general direction for change. • it motivates people in the direction where the business is heading to. • helps to coordinate the actions of different people in a remarkably fast and efficient way. Entrepreneurship UTM Nov 2015 24 DEFINING VISION • Corporate vision is a short, succinct, and inspiring statement of what the organization intends to become and to achieve at some point of time in the future often stated in competitive terms. • Vision refers to the category of intentions that are broad, all-inclusive and forward-thinking. • It is the image that the business must have of its goals before it sets out to reach them. It describes aspirations for the future, without specifying the means that will be used to achieve those desired ends. p 67 …….Leading Change by John P Kotter, Library of Congress Publication, 1996, Entrepreneurship UTM Nov 2015 25 DEFINING MISSION Mission statement; • A mission statement is an organization’s vision translated into written form. It makes concrete the leader’s view of the direction and purpose of the organization. The reason for its existence. • A mission statement should be a short and concise statement of goals and priorities. • Ideally mission statement should refer to your customer and the difference that your product or service is going to make in their lives. Entrepreneurship UTM Nov 2015 26 SURROUND YOURSELF AMONG GREAT PEOPLE • The greatest untapped natural resource and the most expensive in any organization is its people. • Are your people working well together • Great people are effective people • Attributes to look for in effective people; • • • • • Smart Savvy Hardworking Ambitious Nice in a constructive way adding value Entrepreneurship UTM Nov 2015 27 OFFER A PRODUCT OR SERVICE • Customer response • Quality (durable and reliable) • Reputation will make or break you • Is price the criterion always? • Offer “solutions‟ not product Entrepreneurship UTM Nov 2015 28 DESIGN A MARKETING PLAN MARKET CONCENTRATED ENOUGH IS THERE MARKET Who is competitor? Is there market? Market concentrated enough Is market big enough? IS MARKET To BIGpursue? ENOUGH WHO IS THE COMPETITOR Entrepreneurship UTM Nov 2015 29 FOCUS ON MARKETING PRINCIPLES specialization differentiation segmentation concentration Entrepreneurship UTM Nov 2015 30 PERFECT A SALES PROCESS Customer delight Customer interface Returning customer profitability Must generate return (income) Entrepreneurship UTM Nov 2015 31 CREATE A CUSTOMER EXPERIENCE Selection Specialized service Quality Responsible Delivery Employee satisfaction reliability response CUSTOMER Entrepreneurship UTM Nov 2015 Commitment by employees 32 Hewlett Packard Story • • • • • • • • William Hewlett & David Packard –started from a garage. Both engineers. Designed urinal. Then produced audio oscillator (1939) 1st year sale US5,639, profit US1,563. David then did accounting & business law. From garage move to a building. FIRE. 1996 HP went into computer business. First computer created. 1998 first desk top scientific calculator. (HP9100A) Entrepreneurship UTM Nov 2015 33 HP CONTINUED • Where is HP today? • 60 years of innovation and a series of disappointment. • In 2007 HP was the first IT company in history to post revenues in excess of USD100Bn . • Largest technological company. • Where did it all started? • Two engineers in a GARAGE. Entrepreneurship UTM Nov 2015 34 Engineers Contribution to Society and Ethical Practice Entrepreneurship UTM Nov 2015 35 Engineers’ Responsibility • To the mankind • To profession , and • To environment Entrepreneurship UTM Nov 2015 36 This (6) guidance describes the role of professional engineers in sustainability. • Contribute to building a sustainable society, present and future • Apply professional and responsible judgment and take a leadership role • Do more than just comply with legislation and code • Use resources efficiently effectively and • Seek multiple views to solve sustainability challenges • Manage risk to minimize adverse impact to people or the environment Ref: Engineering Council UK (www.engc.org.uk) 37 The role of professional engineers in sustainability • Professional engineers have a significant role to play in sustainability. • Work to enhance welfare, health and safety of all. • With minimal of resources and paying regards to environment and sustainability of resources. • Engineers are providers of options and solutions to maximize social value and minimize environmental impact. • A pure environmental approach is insufficient. • Look at poverty alleviation, social justice and local as well as global connections. • Leadership and influencing role of engineers should be priority. 38 Sustainable development • • The goal of sustainable development is to enable all people throughout the world to satisfy their basic needs and enjoy a better quality life without compromising future generations. The following principles have been agreed in the UK; – Living within environmental goals – Ensuring a strong , healthy and just society – Promoting good governance – Achieving sustainable economy – Using sound science responsibly 39 Contribute to build a sustainable society , present and future • Engineers have a responsibility to maximize the value of their activity towards building a sustainable world. – Recognize through their activity may be local and immediate but the impacts of their work may be global and long-lasting. – Understand other relevant social and cultural structures outside own community practice. – Understand important potential role of engineers in the sustainable development of communities. – Recognize impacts of engineering projects on communities, global and local and consider views of community. – Understand important role of engineers. 40 Apply professional and responsible judgment and take a leadership role • Engineering is a profession with strong ethical dimension. In making sound judgment engineers should: – – – – Look at broad picture. Ensure knowledge n sustainable development is current. Be prepared to influence the decision-maker of a project. Identify all issues and options to the decision-maker such that the decisions are sound. – Identify options and take note of global, economic, social and environmental outcome. – Endure solutions and options offered will contribute to sustainability. – Be aware that there are inherent conflicting and un-measurable aspects of sustainability. 41 Do more than just comply to legislation and codes • In seeking sustainable solutions compliance to codes and legislation alone is insufficient and engineers should: – Strive to go beyond minimum where possible anticipating future legislation. – By their example help others to improve. – Drive future legislation. – Alert relevant authorities if there are deficiencies in legislation and if sustainable outcomes can be endangered by regulation change. – Use technical expertise to influence development of new legislation and codes. 42 Use resources efficiently and effectively • Engineers have a stewardship role with planetary resources and a responsibility to society to create more useful products with lowest possible use of raw materials , water and energy. – – – – Understand there are environmental limits and finite resources. Reduce resource demands. Reduce waste production. Use systems and products that reduce embedded carbon , energy and water use, waste and pollution. – Adopt strategies for re-use, recycling, decommissioning and disposal of materials. – Minimize any adverse impacts on sustainability at design stage. – Work to repair any damage. 43 Seek multiple views to solve sustainability challenges • The increasing complexity of sustainability challenges means engineers working alone can no longer address all issues:– Engage with stakeholders and all professionals at every stage of a project. Including non-specialists. – Avoid working in isolation. – Utilize cross discipline knowledge and diverse skills. – Promote important leadership role of the engineer in finding solutions to sustainability challenges for benefit of society. – Seek a balanced approach. 44 Manage risk to minimize adverse impact to people or the environment • Engineers are routinely involved in planning and managing projects , where they should: – Harness skills to minimize damage to people or environment from engineering process and products. – Undertake comprehensive risk assessment before project launch. – Ensure risk management include potential environment , economic and social impacts beyond he economic life of the project. – Recognize the long term risk impact. – Give sustainability the benefit of any doubt , adopt a precautionary approach where scientific knowledge is not conclusive. – Investigate monitoring systems so that any environmental or social impacts are identified early. 45 Conclusion Challenges for engineers in contributing towards sustainability is plenty Political might and drive Integration between various technologies Leadership The ever changing needs and requirements of society Conclusion (continued) Engineers contribution to society can be effective if: Integration between science and technology coupled with creativity and innovation augmented by planning and design excellence in meeting society demands. Conclusion (continued) Some examples of Engineer’s contribution to society, the profession and environment are: Advancement in manufacturing towards improved end user satisfaction and material ad cost optimization. Solving existing problems and useful to society Energy enhancements contributing to society comfort improvements Averting natural disasters and containing damange and risks. Conducting research and development towards improving planet earth environmental sustainability and negative impacts. Improving transportation modes for ease and time optimization for mankind. BOOKS RECOMMENDED FOR FURTHER READING Now Build A Great Business by Mark thomson/Brian Tracy, American management Association 2011. Brilliant Leader by Simon Cooper, Prentice Hall , 2008. Entrepreneurship, by Peggy A Lambing & Charles R Kuehl, 3rd Ed, Prentice Hall 2003. How They Started in Tough Times, by David Lester & Beth Bishop, Advantage Quest Publications, 2010. Entrepreneurship 101, Michael E Gordon PhD, John Wiley & Sons, 2007. Entrepreneurship UTM Nov 2015 49 END Entrepreneurship UTM Nov 2015 50