STRANDER - Myrtle Beach Area Chamber of Commerce

Transcription

STRANDER - Myrtle Beach Area Chamber of Commerce
Myrtle Beach Area Chamber of Commerce
GRAND
STRANDER
Issue 720
June 2013
I stayed at a hotel with a beautiful view of the ocean
but I can’t remember the name. Can you tell me?
What’s the
weather going
to be like when
I’m on vacation?
Hello!
How may
I help you?
Do you have
any pet-friendly
hotels in the area?
What’s Inside?
What events
do you have
scheduled in June?
Can I get
married on
the beach?
What do I
do with my
2-year-old?
Whether it’s simply ordering a Visitors Guide or
asking which hotels are located on the boardwalk,
CVB website visitors are chatting away!
The live chat, accessible via the
Myrtle Beach Area Convention and
Visitors Bureau website, provides
visitors to the site with experts on
hand Monday through Friday
between 8:30 a.m-9 p.m., Saturday
from 12-6 p.m., and Sunday between
3-9 p.m. prepped to answer all types
of questions. The chamber’s call center
staff helps site visitors find information
by quickly chatting online in real-time.
Quite oen the information someone
needs is located on the CVB website
and a live help operator can point them
in the right direction or offer any other
answers to questions an individual may
have.
According to Mary Pizza, information
specialist in the Myrtle Beach Area
Chamber call center, live chat offers a
high-speed alternative communication
channel for website visitors, compared
to telephone and email. “Website
Chat, See Page 10
•
4
Learn how to add value
to a customer’s experience.
LGS Graduates • 8
Hard work and dedication
pay off for Class XXXIII.
24/7 Access
VisitMyrtleBeach.com live chat use on the rise
?
Customer Service Counts
• 11
Working to deliver
customers to your website.
Oh, Canada
It’s celebration time
in Canada!
See CVB Insider
Visit MyrtleBeachAreaChamber.com
• Post job openings for free!
Visit GrandStrandEvents.com
• Start planning your
summer weekends.
Follow MBACC on
What’s Online?
4 1/2 Questions
“Why become an ambassador?”
This month we checked in with
Marie Young, office manager with
Ragin Insurance Group. An
ambassador for six months, Young
says that being ambassador has
helped create name recognition
for Ragin Insurance Group. Check
out the ambassador Web page
for Young’s advice on how to get
the most out of your chamber
membership.
Member Anniversaries
What’s the secret to long-term
success in the business community?
Establishing lasting and personal
relationships with other professionals
through membership in the Myrtle
Beach Area Chamber of Commerce.
During June, 164 members will
be celebrating their chamber
anniversaries. Read the June Grand
Strander Online and discover
which businesses are celebrating
a whopping 38 years of chamber
membership.
MyrtleBeachAreaChamber.com
Ribbon-Cuttings
Hospitality Plumbing Services
11690 Hwy. 17 Bypass
Murrells Inlet, SC 29576
(843) 651-1069
View more ribbon-cuttings
in the June Grand Strander
Online.
Member of the Month
Cameo Travel Center-Travel Enrichment
(843) 650-4501
[email protected]
cameotravelcenter.com
30-Second Commercial
My name is Barbara McGhee and I will provide a travel deal anywhere in the world
for groups or individuals by any means: mule, luxury cruising and anything in
between. I have achieved prestigious Commodore status in both Cunard and Princess
Cruises Academy training programs, certifying me as an expert cruise professional.
#1 Business Goal
Provide financial support for our local nonprofit charities.
Board of Directors
Chairman of the Board
Tommy Bouchette
BNC Bank
Immediate Past Chairman
Richard Singleton
Coldwell Banker Chicora Real Estate
Jim Apple
Burroughs & Chapin Co.
Jim Creel, Jr.
Creel Corporation
Brooke Doswell
The Market Common
Ted Fortenberry
WMBF News
Mike Hagg
HTC Communications
2
Terrance Herriott
Conway National Bank
O’Neil McCoy
Broadway at the Beach
Ebbie Phillips
Tyson Sign Co.
Mike Hill
AvCra Technical Services
Ken McKelvey
Defender Resorts Inc.
Mil Servant
Surfside Realty Co. Inc
Suzanne Hinde
Sheraton Myrtle Beach
Convention Center Hotel
Scott McNew
Tradd Commercial
Chris Shroff
Myrtle Beach Seaside Resorts
George Mims
Grubbs & Ellis I Wilson Kibler
John Springs
Caledonia & True Blue Golf Courses
Monty Morrow
Brittain Resort Management
Jordan Watkins
Gilmore Entertainment
Yvette Jefferson
Coast RTA
Mike LaPier
Myrtle Beach International Airport
Ross Martin
Coral Beach Resort
Greg McCollum
M. Gregory McCollum, PA
MyrtleBeachAreaChamber.com
Jay Patrick
Boardwalk Beach Resort
Chamber Events
Discover more networking events at
MyrtleBeachAreaChamber.com
All employees of a Myrtle Beach Area Chamber of Commerce member business
are invited and encouraged to participate in all chamber events.
June 6, 4:30-6:30 p.m.
July 11, 5-8 p.m.
165 Co-op Rd., Myrtle Beach
540 University Blvd., Conway
Habitat for Humanity of Horry County builds simple,
decent, affordable homes in partnership with those in
need. There will be plenty of networking, complimentary
hors d’oeuvres and refreshing beverages. The Restore will
be open until 6 p.m. and will available for taking tours of
the facilities.
Brooks Stadium has been ranked among the top stadiums
in the nation in attendance based on capacity. Receive a
tour of the facility and a behind the scenes look at Coastal
Carolina football. Win prizes and find out about new
opportunities to partner with Coastal athletics.
Business Aer Hours
Habitat for Humanity
of Horry County, Inc.
Free, value-added benefit of chamber membership
Register at MyrtleBeachAreaChamber.com
Registration Deadline: June 5
June 13, 8-10 a.m.
Business Aer Hours
Coastal Carolina University
Brooks Stadium
Free, value-added benefit of chamber membership
Register at MyrtleBeachAreaChamber.com
Registration Deadline: July 10
Events, See Page 19
Behind the Scenes
Franklin G. Burroughs Simeon B. Chapin Art Museum
3100 S. Ocean Blvd., Myrtle Beach
Stop by for a Behind the Scenes look at Franklin G.
Burroughs-Simeon B. Chapin Art Museum. There will be
docents available in the exhibits to answer questions and
give mini tours. See the limited time new exhibit FORE!
Images of Golf in Art with approximately 45 works of art
celebrating the game of golf. Golfers and art lovers alike
will find themselves engaged with this exhibition. There
also will be a 10 percent discount offered in the art shop
for all attendees. Breakfast will be provided by Chick-fil-A
on Seaboard Street. Make sure to bring business cards for
drawings including a membership, gi certificates and
more.
Free, value-added benefit of chamber membership
Register at MyrtleBeachAreaChamber.com
Registration Deadline: June 12
Don’t ever stop!
Gain and sustain momentum.
Most people make the mistake
of running hot and cold with
their networking efforts. They
only work at it in when they
can, when they need something,
or when things are slow. The
best results are achieved when
you make it a priority, are
disciplined and have a plan.
Grand Strander
3
Chamber Academy
Creating and Using a Facebook Account
Let us introduce you to the wonderful world of Facebook!
Discover what the excitement is all about!
June 12 • 3-5 p.m. OR July 12 • 10 a.m.-12 p.m.
Cost: $19 (regularly $24; MBACC members save $5)
Register at ChamberAcademy.com
Location: Horry Georgetown Technical College
Myrtle Beach Campus
Understanding Social Security
June 18 • 8-9 a.m.
Location: MBACC Boardroom, 1200 N. Oak St., Myrtle Beach
Free. Register at ChamberAcademy.com
Maximizing Social Security benefits has become much more
critical now that post-retirement risk has largely shied from
the employer to the individual. Social Security represents a
stable source of retirement income that should be considered
a critical component of any individual’s retirement plan.
Michael Soos, regional vice president with Prudential, will
cover important topics that will help individuals and couples
maximize this valuable retirement income benefit.
Customer Service Counts
(Three-Part Series)
July 10-July 24 • 9 a.m.-12 p.m.
Cost: Each class is $35 or the entire series is $79
(regularly $89; MBACC members save $10)
Register at ChamberAcademy.com
Classes will be facilitated by The Kegler Group, a corporate
training and organizational development firm dedicated
to helping businesses, nonprofits and government
organizations succeed through people.
Location: Horry Georgetown Technical College
Myrtle Beach Campus
There are several defining moments or moments of
truth that can make or break every service transaction.
To successfully navigate these moments of truth, it’s
important for service organizations – and specifically
customer service leaders – to add value to a customer’s
experience by creating and implementing strong, clearly
defined service standards. To implement effective
standards and strategies, it is crucial that you stay
attuned to customer needs and expectation, building
a dynamic, adaptive service strategy based on input
such as market research and customer feedback. This
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MyrtleBeachAreaChamber.com
series of courses explores strategies used to shape the
direction of customer service in your organization,
including defining moments of truth, creation and
implementation of quantifiable service standards, and
methods of evolving your customer strategy to meet
the changing needs of your customers.
1) The Customer Service Professional
(July 10)
It costs a business much more to acquire a new customer
than it does to retain an existing one. So it makes sense
that a business must do everything it can to support
and satisfy existing customers. Today’s customer service
representatives have vital roles to play in ensuring
customers’ needs are addressed in an effective, efficient
manner. This course will familiarize the individual with
customer service representative best practices.
2) Customer Service Process and Procedures
(July 17)
Failing to realize the importance of customer service
and effective complaint handling leads to increasingly
dissatisfied customers. Organizations need to be able
to address the needs of customers in an effective and
efficient manner. This course is intended to show the
proper procedures and processes needed to provide
effective customer service: how to properly support a
customer, how to provide accurate documentation, and
how to handle difficult customers. This course helps to
prepare learners to work in a customer support center
and help desk environment.
3) Customer Service Communications Skills
(July 24)
Effective communication is essential to the success
of customer-oriented business. Each customer will
have their own style of communication as well as an
emotional response to contacting a support center. In
order to effectively communicate, the customer service
professional must understand how to adapt to these
different styles and emotion before the customer’s
problems can be dealt with. This course explains
how to adapt to the different communication types
and identifies the common emotions that customers
experience when contacting customer support.
Measuring your
marketing effectiveness
As marketers, we like
to think that we are the
backbone of any business
or brand. In most cases it
is indeed true. A thriving
business or brand is a
strategically marketed one.
Without strategic marketing efforts,
most products or services would not
reach their optimum level of awareness
or earning potential. However, all the
marketing in the world will not spell
success without proper measurement
and evaluation of its effectiveness.
Most of us want to know what we’ve
really “gotten” out of our marketing
investment. What is our return? Did
we gain or lose from our valuable
investment?
An article on how to measure
your return on investment in
MarketingProfs.com by Jim Bergeson
states, “Marketers are on the hook.
Measuring ROI on each marketing
activity is critical to proving our
effectiveness and competing for scarce
resources. … Measuring ROI effectively
will help marketers add value to their
organizations and attract their fair share
of resources.”
Some key points to remember when
measuring the ROI of your marketing
endeavors are easy to remember.
1. Track every call, email, ad response,
etc. Know where your new customer
found you. Ask your customer, “How
did you hear about us.” This is one of
the oldest and best ways to find out
if your efforts are working.
2. Assign unique URLs and phone
numbers to each banner ad, print ad,
direct mail piece or other outlet you
may choose. Unique URLs are easily
evaluated through Google Analytics.
Plus, other details such as location
and browser type are available.
The opportunity for information
gathering is endless.
3. Directly correlate your revenue to
a particular marketing campaign. If
you’re able, track your earnings via
source. Did the person who visited
your specific URL make a purchase?
This is gold to the savvy marketer.
4. Use promo codes. If you can’t use
a phone number or URL, or you
just want an added tracking tool, a
unique promo code can assist in the
tracking of a particular campaign.
5. Monitor your Google Analytics and
social media tracking tools frequently.
These metrics will give you excellent
insight into your consumer base.
Whether you’re a small business or a
larger company, measuring the ROI
of your marketing campaigns is the
backbone of your efforts, not just your
savvy marketing wit or amazingly
designed ad (though these will surely
help you with your end result).
EMAIL US
AND WE’LL
EMAIL YOU
Want another
way to receive
up-to-date information
from Myrtle Beach Area
Chamber of Commerce?
Join our Grand Strander
Express e-newsletter list.
MBACC’s e-newsletter
provides a quick way to
update members on
upcoming events,
promotional information,
educational classes and
sponsorship opportunities.
Simply go to
MyrtleBeachArea
Chamber.com
and click on
eNews Sign Up.
Reference Source: marketingprofs.com/articles/2012/7323
Article submitted by Meredith Donahue, marketing manager at Oceana Resorts
Grand Strander
5
Forecasters call for BUSY
2013 Atlantic hurricane season
Hurricane experts predict
that this year’s hurricane
season could be a bumpy ride.
Top forecasters predict an
above-average 2013 Atlantic
hurricane season, with 18
tropical storms forecast, of
which nine will be hurricanes.
A typical year, based on weather
records that go back to 1950, has
12 tropical storms, of which seven
are hurricanes. A tropical storm has
sustained winds of 39 mph; it
becomes a hurricane when
its winds reach 74 mph.
The forecast was released by
meteorologists Philip Klotzbach
and William Gray at Colorado State
University’s Tropical Meteorology
Project. The Atlantic hurricane season
starts June 1 and lasts until Nov. 30.
Gray’s team was the first organization
to issue seasonal hurricane forecasts
back in 1984; this is the team’s 30th
seasonal hurricane forecast.
Insurance companies, emergency
managers and the news media use
the forecasts from Colorado State
to prepare Americans for the season’s
likely hurricane threat. The team’s
annual predictions are intended to
provide a best estimate of activity to
be experienced during the upcoming
season, not an exact measure,
according to Colorado State.
Hurricane names for 2013
In 1953, the National Weather Service
began naming storms aer women.
In 1979, male names were inserted
to alternate with the female names.
When hurricanes result in massive
destruction, they’re banned from the
list of hurricane names that are recycled
by the National Hurricane Center every
six years. The names are chosen and
voted on by members of the World
Meteorological Organization. (See
the list of retired hurricane names at
nhc.noaa.gov/aboutnames_history.
shtml#retired.) Last year’s Hurricane
Sandy was officially struck from the list.
“It could be this year,
it could be next year
but it will happen.”
– Randy Webster, Horry County Emergency Management
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MyrtleBeachAreaChamber.com
Here are the names for the 2013 season:
•Andrea
•Barry
•Chantal
•Dorian
•Erin
•Fernand
•Gabrielle
•Humberto
•Ingrid
•Jerry
•Karen
•Lorenzo
•Melissa
•Nestor
•Olga
•Pablo
•Rebekah
•Sebastien
•Tanya
•Van
•Wendy
Plan, prepare and practice
Natural disasters are a simple fact
of life. As Randy Webster, director
of Horry County Emergency
Management, says it is important
to focus on being prepared because
a hurricane will happen. “It could
be this year, it could be next year
but it will happen.”
Myrtle Beach Area Chamber
of Commerce offers a website
(MyrtleBeachAreaChamber.com/
member/hurricane) packed full
of information regarding hurricanes.
Included on this site are tips on
preparing for an approaching storm,
important telephone numbers in the
area, a list of storm shelters, as well as
evacuation routes out of the Myrtle
Beach area. Also in the chamber’s
hurricane section, you will find a Post
Hurricane Business Survey. Aer a
hurricane, send this survey back to us
so we can pass along the status of your
business to those who inquire.
Message to Our Members
Our Service Commitment
I recently heard this from a local business:
“Brad, the other day I opened up my mailbox and
found a mailer from the Myrtle Beach Area Chamber.
That same day, I see a TV ad and hear radio spots
from the chamber, too. Promoting the destination to
out-of-state consumers makes sense but why would
the chamber advertise locally?” Perhaps you have
wondered this too.
The simple answer? Our core purpose is to promote, protect
and improve our member businesses, but we recognize that
as a leadership organization our impact extends far beyond
our membership. We embrace the responsibility to keep
our local community apprised of what we are doing. For
example:
• For many years, we’ve championed Interstate 73.
I-73 will help us transform our seasonal, tourism-based
economy by attracting new industry and higher-paying
jobs. We will continue publicizing the benefits of
completing our interstate connection until the road
is finally built.
• We recently launched year No. 2 of an innovative
advertising campaign promoting the local real estate
industry (ThinkMyrtleBeach.com). We naturally want
our community to know what we are doing to help
grow this very important segment of our economy.
• We receive substantial funds from local and state
government for the purposes of tourism advertising
and we take the responsibility of stewardship very
seriously. As a result, we embrace the need to report
(to the general public) our expenditures of public funds.
In fact, we voluntarily exceed all local and state reporting
guidelines (MyrtleBeachAreaMarketing.com).
• Our community involvement is also seen in our
support of education initiatives. A few examples include
the backing of Horry County Schools The Leader in Me
program; creating the Youth Leadership Academy – a
joint venture between Myrtle Beach Area Chamber and
Leadership Grand Strand; and supporting South Carolina
Business Week, which prepares young adults for the
business environment by introducing them to the principles
of leadership, teamwork and the American free enterprise
system.
And it goes without saying that Myrtle Beach Area
Chamber of Commerce’s outreach is seen in the
economic impact of tourism (TourismWorksForUs.com);
job support (MyrtleBeachAreaChamber.com/member/
job_connections.html), events calendar (GrandStrand
Events.com), dining information (GrandStrandRestaurants.
com), shop local campaigns (ShopOurMembers.com) and
partnerships with a variety of local, state and national
organizations that share common goals and objectives.
So as we continue with our mission to promote and
maintain the community’s economic vitality and excellent
quality of life, we will strive to keep the general public
informed on not only how the Myrtle Beach Area Chamber
promotes the area and attracts millions of visitors year after
year but also the underlying impact we have on the Grand
Strand community.
Brad Dean, President & CEO
Myrtle Beach Area Chamber of Commerce
Grand Strander
7
Leadership Grand Strand
Class XXXIII celebrates graduation
Leadership Grand Strand is currently accepting
applications for Class XXXIV. Applications are available
at LeadershipGrandStrand.com and due by June 28, 2013.
Tuition cost is $950 per person and scholarships are available.
The 27 participants of Class XXXIII graduated May 4 from
Leadership Grand Strand during a ceremony at the Dunes
Golf and Beach Club in Myrtle Beach.
The evening began with a reception, sponsored by
Santee Cooper, followed by dinner and the graduation
commencement, sponsored by HTC. During the graduation
commencement, Leadership Grand Strand also reported its
new executive committee and Class XXXIII board members.
The LGS executive committee announced the following
officers for 2013-2014: O’Neil McCoy, chair (Class 30),
Jeffrey Wisniewski, chair-elect (Class XXXI), Alicia Sanders,
secretary (Class XXXII), and Brian Ferguson, treasurer
(Class XXXI). Rachael Beckerman, Amy Patel and Todd
Setzer from Class XXXIII were elected to the board of
regents.
The Leadership Grand Strand program begins in August
and runs through May. Members meet for a full day every
month for briefings, tours and seminars. Topics covered
include health, education, law enforcement, cultural
affairs, redevelopment, government and other important
community issues. The class also participates in
100 hours of community service.
The leadership program is also currently accepting
community service project proposals for the upcoming
class. Projects over the years have varied widely from
implementation of a conference to repairing homes.
Interested organizations can find a copy of the request
for proposal by going to LeadershipGrandStrand.com
and clicking on the LGS projects link.
For more information, visit LeadershipGrandStrand.com
or call (843) 916-7222.
Danny Isaac, Jr. named 2013
Ann DeBock Leadership Award recipient the Ann DeBock Alumni
Association Social
following the Leadership
Grand Strand Class XXXIII
graduation ceremony
May 4 at the Dunes Golf
and Beach Club.
Myrtle Beach Area Chamber of
Commerce’s 10-month leadership
program, Leadership Grand Strand,
awarded the 2013 annual Ann
DeBock Leadership Award to
Danny Isaac, Jr., president of A&I
Fire and Water Restoration, during
8
MyrtleBeachAreaChamber.com
Each year, the Leadership
Grand Strand class honors
one alumnus who has
exhibited outstanding
leadership and service.
To receive this award, the
recipient must volunteer in service
or civic roles, serve on appointed
boards or commissions, and exhibit
an overall demonstration of effective
leadership skills.
The 2013 award winner was born in
Georgetown County, but his family
relocated to Horry County and the
Myrtle Beach area in 1955, where
they owned a beer distribution
company and later a dry cleaning
business. All Isaac children attended
elementary and middle schools at
St. Andrews Catholic Church, an
important part of the Isaac’s ‘tight
knit Christian household.’ Danny later
attended Myrtle Beach High School
where he was active in sports and
other school activities and spent time
with now lifelong friend Billy Alford.
Following high school, Danny
followed in his father’s footsteps and
attended the Citadel, where he met
his wife, Sally, who was attending
Graduates of Leadership
Grand Strand Class XXXIII
Blake Arp
Burroughs & Chapin Co.
Lynn Bastian
First Presbyterian Church
of Myrtle Beach
Felicia Beaty
Waccamaw Regional Transit
Authority dba Coast RTA
Rachel Beckerman
Ocean Lakes
Family Campground
Shannon Castle
Myrtle Beach Police
Department
Hailey Clion
Maverick Southern Kitchens
Bradley Daniels
Croissants Bistro & Bakery
Candace Klixbull
Indigo Therapy
Specialists, LLC
John W. Rowe III
First Federal Bank
Geoff Ruswinckel
Carolina Home Exteriors
Kim DaRoja
Myrtle Beach Area
Chamber of Commerce
Bryan Lewis
Santee Cooper
Rusty Gaskins
KRA
Melanie McMurrain
Children’s Museum of
South Carolina
Jay Hoodenpyl
Nexsen Pruet, LLC
Billy Nichols
Dunes Realty
Donald C. Hovis, Jr.
Springmaid Beach Resort
Jennifer Overholt-Mau
Horry Georgetown
Technical College
Elizabeth Howland
Miller-Motte
Technical College
Michael Jordan
The Brandon Agency
Todd Setzer
A&I Fire and
Water Restoration
Ryan Smith
American Medical
Women’s Association
Amy Patel
Conway National Bank
Robert Stinnett
WonderWorks
Michael G. Thomas
ProTec Plus, Inc.
Jacob Roberts
The Home Depot
Dawn Kinard
Coastal Carolina
National Bank
school at the College of Charleston.
The two were later married and
moved back to Sally’s hometown
of Marion, S.C. Danny’s community
service began there, where he joined
the Downtown Merchants Association
and chartered the Marion Sertoma
Club. Eventually the couple moved
back to Myrtle Beach, where in 1974,
Danny started A&I Fire and Water
Restoration with longtime friend
Billy Alford and Daniel Isaac, Sr.
Over the years, Danny has worked
tirelessly to serve both his business
and community. A&I Fire and Water
Restoration employs more than 50
people and covers coastal regions
in both North and South Carolina.
They have won six Chrysalis Awards,
three ‘Remodeler of the Year’ awards,
and most recently has been honored
as one of the top fire and water
restoration companies in the nation
by Remodeling Magazine.
“I have had the great fortune of
knowing Danny Isaac, Jr. since our
middle school years, and we’ve
been business partners now for 39
years. The key to the success of the
company we started together has
been involvement in the community.
Danny has played a significant role in
a number of areas throughout the city,
county and state,” Alford said. “He has
immersed himself in the community
and given his time and talents to make
this a better place to live for all of us.”
Danny is a graduate of Leadership
Grand Strand and Leadership South
Carolina and has served as chairman
of the Myrtle Beach Area Chamber of
Commerce board of directors and as a
commissioner for the South Carolina
Department of Transportation. Danny
is also a member of the Northeastern
Strategic Alliance and serves on the
board of the Myrtle Beach Regional
Economic Development Corp. Service
to Habitat for Humanity, United
Way of Horry County, Myrtle Beach
Rotary Club and Marion County
Historical Society is also counted
among his widespread volunteer
work throughout the community.
The Ann DeBock Leadership Award
was commissioned and started by
Class XIX in memory of Ann DeBock,
the executive director of Leadership
Grand Strand from its inception in
1979 until her death in 1998. The
other nominees for the 2013 award
were Shannon Detzler of The Jackson
Companies, Marilyn “Murph” Fore of
Horry Georgetown Technical College
and Marjorie Thompson of Carolina
Radiology Associates LLC.
For more information, visit
LeadershipGrandStrand.com
or call (843) 916-7222.
Grand Strander
9
Chat, Continued From Cover
visitors interact with live people with
real-life knowledge allowing staff to
definitely improve our service to our
visitors,” Pizza noted.
To access the live chat feature,
visitors simply click the chat icon
located at the top of each page of the
VisitMyrtleBeach.com website. A chat
window screen opens and within seconds
the user is greeted by a chat operator
and invited to respond with questions.
Or aer a few moments searching the
website, the chat screen automatically
pops up asking visitors if there is
something they need help locating
on the site.
Pat Creed, CVB and chamber services
manager, explained that live chat also
reduces “interest abandonment” by
intervening with visitors prior to missing
the value of their site visit.
“Being able to track them on the website
and proactively invite them to chat has
proven to be a big service tool,” Creed
said. “With live chat, visitors have
another means to connect and have
interaction with professionals who live in
the Myrtle Beach area and can assist with
their travel arrangements.
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“Our goal is to make it as easy as possible
for Grand Strand visitors to access
everything they need to know to plan
a fun vacation,” Creed continued.
The live chat is staffed by five employees
in the chamber’s call center along
with four personnel in the chamber’s
contracted call center. Operators
answered 14,899 chats in 2012 and
have already received 5,395 inquiries
as of March 31, 2013. Most of the
conversations average around eight
minutes, Pizza said.
10
MyrtleBeachAreaChamber.com
MyrtleBeachAreaChamber.c
Renew your Myrtle Beach Area
Chamber of Commerce membership
during June and you’ll be entered into
a drawing for a package valued at $700.
• 1/4 Page Advertisement in the Grand Strander
Ad will run for three months – $600
• Membership List on Disk – $100
Contact: [email protected] • (843) 916-7225
1200 N. Oak St., Myrtle Beach, SC 29577
MyrtleBeachAreaChamber.com
A look at your benefits
BUSINESS REFERRALS
Myrtle Beach Area Chamber of
Commerce makes business referrals
every day – from restaurant, lodging
and tourism referrals to banking, real
estate and professional referrals, via
our online Business Directory or by the
old-fashioned telephone and stop-in method.
During 2012, MyrtleBeachAreaChamber.com’s Business Directory
saw more than 205,000 click throughs (referrals) to members’
websites. While restaurants top the list for the highest number
of referrals, other chamber member businesses, like nonprofits,
medical services, insurance and contractors, witnessed impressive
numbers. A little more than 600 visitors clicked through –
knocking on the Web door – of the marketing category. And
nonprofits saw close to 730 visitors checking out their listings.
As a member, the directory gives you:
Maximum Exposure. We consistently drive viewers to
our website for news, updates and other new information.
Free Link. Included with your current membership
you receive a free link from our website to your website.
Multiple Listings. Did you know you can extend the reach of
your directory listing with multiple business category listings?
Members may choose up to five different categories for their
listing allowing visitors to search via category, keyword or
alphabetically.
Our Busines Directory serves as your business catalog for
the Grand Strand’s best products and services. We strongly
encourage you to shop members first!
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Category
Restaurant
Member-to-Member
Discounts
25+ Year Member
Hotel-Motel
Organizations/Clubs
Vacation Rentals and
Beach Homes
Contractors
Coupon-Books/
Packets
Nonprofit
Medical-Services
Amusements
Marketing
Tours-Operators
and Promoters
Insurance
Banks
Churches
Cruises-Boat
Excursions/
Sightseeing
Wedding Chapels
Services
Weddings
Entire
Category
Displayed
11,048
1,818
1,455
1,455
1,338
1,268
965
791
726
654
629
611
599
561
555
550
537
505
502
498
Grand Strander
11
MEDIA ANALYSIS REPORT
APRIL 2013
PR Hotspot
Type
Impressions
Internet
Print
Broadcast
Media Missions,
Visits and More!
83,273,290
6,891,440
25,139,437
Ad Value Equivalency
$5,348,610
$158,016
$1,600,689
by Kimberly Miles, senior account specialist, Fahlgren Mortine
spoke with reporters
via phone, Skype
and any other means
to communicate the
Myrtle Beach story
In total, the team
met with 34 media
to provide essential
updates on the area
and suggest new
themed story ideas.
This four-month effort
has already helped
to generate media
coverage and future
“AskMen” magazine filming NASCAR
in-market media
Experience as part of the spring press trip
visits where a feature
at the Myrtle Beach Speedway.
story is planned. For
example, as a result
of the New York City
This spring was nothing but full steam
media
mission,
a
story was published in
ahead of the Myrtle Beach Area
Successful
Meetings
on business dining
Chamber/Convention and Visitors
etiquette
using
resources
and quotes
Bureau public relations team. In late
provided
by
Cheryl
Cox,
president
of
April we wrapped up a series of outthe
Grand
Strand
Bridal
of-market media missions, designed
Association. Girl Gone
to keep the Myrtle Beach area top of
mind with national travel media. These Travel writer Carol Cain,
target locations included the following: who we also met with
in New York, has since
• New York City, with special emphasis posted two separate
stories on the area.
on bridal media
Additional stories are
• Washington, D.C. and Baltimore to
also planned with The
coincide with new nonstop service
Baltimore Sun, The Jet
on Spirit Airlines
Set Girls and several
• Philadelphia, also to coincide with
others.
nonstop service on Spirit Airlines
• Atlanta, a perpetual priority market
for Myrtle Beach
• A first-of-its-kind, virtual media
mission in Chicago where the team
12
MyrtleBeachAreaChamber.com
The team also hosted a
first-ever Men’s Interest
and Outdoor themed
in-market press trip (coined the “MAN
FAM”) in April, surrounding Monday
Aer the Masters activities. The trip
included manly and outdoor-themed
activities such as NASCAR racecar
driving, a visit to a local brewery,
paddleboarding, and skeet and clay
shooting. These sorts of activities
showcased some of the lesser-known
experiences in the region for men and
outdoor enthusiasts alike.
In addition to these efforts, there are
also plans in the fall to host a group
of bloggers in market, just as we did
in 2012. The team will also visit the
Toronto market in October, to meet
with key media and host an event.
Have any questions on this article or
any other PR related question? You
can reach Kimberly Miles or anyone on
the PR team at the CVB’s PR agency of
record Fahlgren Mortine by emailing
[email protected].
As part of the spring MAN FAM press trip,
the group enjoys paddleboarding.
Myrtle Beach Area Convention & Visitors Bureau
INSIDER
June 2013
OH CANADA, EH!
by Kimberly Hartley, Canadian account manager
Kimberly Hartley at Outdoor Adventure Show in Toronto.
We have a lot to “Celebrate” in
Canada! The Canadian office is
celebrating its fourth year of
representing the Myrtle Beach
Area Chamber of Commerce/
Convention and Visitors Bureau,
with continued efforts to promote
the destination and its members
with a strong sales and marketing
plan targeting the travel trade,
the consumer, and the media. As
a result of the strong relationship
and commitment between our
two destinations, we continue to
recognize an increase in visitors,
media coverage, leisure and
group travel, consumer interest
and awareness, new travel trade
partners, and additional nonstop
airline service.
The past few months have
been an exciting, eventful,
and successful time with our
“Celebration” of a big news story
from Toronto and the recent
launch of new air service. On
May 2, 2013, we celebrated our
new partnership with WestJet
Airlines, which launched its
inaugural nonstop seasonal air
service from the Lester B. Pearson
International Airport (Toronto) to
Myrtle Beach. The new nonstop
flights are offered twice weekly,
on Thursdays and Sundays, until
Oct. 24, 2013. Inaugural festivities
for the new WestJet flights
were enjoyed by the almost full
planeload of passengers, as well
as invited travel trade media,
all of whom were challenged to
a miniature golf tournament in
the Toronto Airport terminal
and gate area. With the addition
of the new WestJet service, the
doors are open to welcome even
more Canadian visitors to enjoy
the fabulous accommodations
and beach vacation experiences
offered throughout the Myrtle
Beach area.
With the launch of the new air
service by WestJet, we are also
celebrating the arrival of WestJet
Vacations, the tour operator
division of the airline, which will
offer vacation packages to eight
resort properties in the Myrtle
Beach area for the summer and
fall season. In addition, we are
celebrating the arrival of Porter
Escapes, the new tour operator
company of Porter Airlines,
which is celebrating its fourth
year of nonstop flights from the
Billy Bishop Toronto City Airport
to Myrtle Beach. Porter offers
seasonal nonstop air service
from February until May, with
continued plans to fly its third fall
season this year from September
to November. These airline and
tour operator partners are big
reasons to celebrate as even more
Canadian visitors will be traveling
to Myrtle Beach this year.
Canada enjoys four seasons, with
winter always appearing to be
the longest season at times. As
a result, we Canadians search for
warmer climates, excellent resorts
Canada, See Insider Back Page
VisitMyrtleBeach.com
June 2013
HORRY COUNTY ADMISSIONS TAX
$1,700,000
-5.6%
$1,500,000
12.1%
$1,200,000
$750,000
7.6%
1.0%
Percentages
Shown Are
Percent Change
From Previous
Year
-11.5%
18.0%
-13.3%
-14.2%
11.5%
-19.5%
$450,000
1.9%
-14.2%
$0
Mar 12
Apr 12
May 12
Jun 12
Jul 12
Aug 12
Sep 12
Oct 12
Nov 12
Dec 12
Jan 13
Feb 13
$639,319
$1,143,618
$788,166
$1,218,038
$1,578,964
$1,106,536
$556,100
$563,244
$374,666
$491,260
$225,362
$346,106
GEORGETOWN COUNTY ADMISSIONS TAX
$150,000
$120,000
6.1%
-12.7%
19.9%
-14.2%
$90,000
-22.3%
Convention & Visitors Bureau
$50,000
-4.6%
-2.7%
-16.8%
23.1%
-33.3%
19.2%
9.8%
$0
Mar 12
Apr 12
May 12
Jun 12
Jul 12
Aug 12
Sep 12
Oct 12
Nov 12
Dec 12
Jan 13
Feb 13
$100,959
$121,316
$87,941
$49,972
$52,945
$43,350
$54,956
$113,363
$34,603
$54,263
$27,605
$43,387
HORRY COUNTY ACCOMMODATIONS TAX COLLECTION
$4,200,000
$3,200,000
$2,200,000
-9.8%
23.3%
242.4%*
14.0%
129.6%
2.8%
16.6%
1.8%
$1,200,000
102.5%
-4.2%
-3.4%
-1.1%
$0
Mar 12
Apr 12
May 12
Jun 12
Jul 12
Aug 12
Sep 12
Oct 12
Nov 12
Dec 12
Jan 13
Feb 13
$2,601,523
$1,476,690
$1,519,939
$3,136,235
$3,539,724
$2,537,099
$3,136,235
$752,949
$439,265
$297,367
$264,926
$1,299,556
GEORGETOWN COUNTY ACCOMMODATIONS TAX COLLECTION
$520,000
55.6%
-11.3%
$420,000
42.1%
18.7%
$320,000
$220,000
$120,000
14.2%
32.4%
-1.2%
Mar 12
Apr 12
May 12
Jun 12
Jul 12
Aug 12
Sep 12
Oct 12
Nov 12
Dec 12
Jan 13
Feb 13
$64,273
$87,657
$89,464
$392,946
$480,721
$360,868
$392,946
$81,784
$37,710
$40,980
$34,223
*
221.7%
-2.7%
31.3%
Percentages
Shown Are
Percent Change
From Previous
Year
*March
occupancy shows
such a large
increase due to
the compliance
of Online Travel
companies.
87.7%
$0
*Data not
available due to
reporting error
HORRY COUNTY GROSS RETAIL SALES
$1,100,000,000
$880,000,000
$660,000,000
$440,000,000
$220,000,000
$0
7.6%
-5.0%
58.8%
6.0%
-8.8%
3.0%
Mar 12
Apr 12
May 12
Jun 12
Jul 12
Aug 12
Sep 12
Oct 12
$710,663,343
$729,635,650
$734,483,303
$938,147,309
$987,459,986
$902,866,114
$730,998,834
$636,259,002
$150,000,000
$120,000,000
-2.7%
6.7%
20.2%
0.1%
74.0%
GEORGETOWN COUNTY GROSS RETAIL SALES
17.8%
-0.7%
4.4%
10.3%
-0.6%
$90,000,000
2.9%
Nov 12
-3.5%
Dec 12
$571,090,729 $600,494,807
-0.2%
5.5%
3.9%
-0.5%
Jan 13
Feb 13
$504,194,585
$554,779,780
9.3%
Percentages
Shown Are
Percent
Change From
Previous Year
0.9%
$60,000,000
$30,000,000
$0
Mar 12
Apr 12
May 12
Jun 12
Jul 12
Aug 12
Sep 12
Oct 12
Nov 12
Dec 12
Jan 13
Feb 13
$116,176,915
$115,093,864
$124,935,233
$149,178,198
$128,153,979
$118,186,619
$115,897,644
$98,361,362
$89,369,695
$105,993,606
$86,616,799
$88,380,391
For more information regarding additional research conducted by the chamber, contact Wendy Bernstein at [email protected].
Sources: S.C. Departments of PRT and Revenue
June 2013
VisitMyrtleBeach.com
UNIQUE User Sessions
ADVERTISER Referrals
2012
1,000,000
2013
2012
1,200,000
2013
1,000,000
800,000
Convention & Visitors Bureau
800,000
600,000
600,000
400,000
400,000
200,000
0
200,000
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
0
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Jan
Feb
Mar
Apr
% Change
13.14%
0.91%
9.47%
22.17%
2013
725,679
784,059
1,055,105
1,034,133
2012
641,377
777,006
963,847
846,503
Jul
Aug
Sep
Oct
May
879,343
Nov
Jun
Jan
Feb
Mar
Apr
% Change
-15.38%
11.69%
-0.11%
4.24%
2013
508,099
791,685
938,569
838,439
2012
600,449
708,807
939,597
Jul
Aug
1,057,193
May
Jun
804,326
948,277
1,206,447
Sep
Oct
Nov
Dec
319,070
224,938
166,767
215,188
% Change
Dec
2013
% Change
2012
1,097,838 649,021
2013
2012
1,139,770
749,434
417,710
461,736 336,358
416,696
For more information, contact: [email protected]
OCCUPANCY PERCENT PER ROOM WEEK*
AVERAGE DAILY RATE PER ROOM WEEK*
(February 16, 2013 – March 30, 2013)
(February 16, 2013 – March 30, 2013)
$150
100%
$100
DOLLARS
PERCENT
75%
50.60%
50%
48.50%
$75
$70.29
$69.63
2012
2013
$50
25%
$25
0%
$0
2012
2013
3 YEAR COMPARISON Occupancy
Jan
Feb
Mar
Apr
2013
22.7%
35.6%
55.3%
53.9%
May
2012
20.9%
34.5%
52.1%
60.2%
51.8%
2011
20.0%
33.6%
46.2%
59.6%
52.0%
Jul
Aug
Sep
Oct
Nov
3 YEAR COMPARISON Average Daily Rate
Jan
Feb
Mar
Apr
2013
$48.48
$53.81
$75.79
$90.27
78.8%
2012
$49.51
$55.99
$74.78
74.6%
2011
$50.63
$54.65
$68.29
Jul
Aug
Jun
Dec
Jun
$95.65
$106.02
$138.54
$87.64
$100.63
$131.33
Sep
Oct
Nov
Dec
2013
2013
2012
85.5%
74.4%
60.8%
42.7%
32.3%
22.6%
2012
$164.77
$132.13
$88.22
$68.22
$58.11
$52.74
2011
88.1%
73.3%
59.2%
45.1%
31.7%
20.0%
2011
$160.38
$125.97
$86.22
$69.99
$58.11
$50.63
MARCH AIRPORT ARRIVALS**
A R R I VA L S
May
60,000
*Dr. Taylor Damonte, Director • Clay Brittain, Jr. Center for Resort Tourism
Coastal Carolina University • [email protected]
**Source: Horry County Department of Airports
40,000
HELP US HELP YOU
20,000
Provide data to CCU
0
2012
Arrivals
2013
2012
2013
Change
63,406
64,228
1.3%
VisitMyrtleBeach.com
By sending in your weekly numbers, you will be providing valuable data that
helps us to keep updated information. For more information, please contact
Dr. Taylor Damonte, director of Clay Brittain, Jr. Center for Resort Tourism at
Coastal Carolina University, [email protected].
June 2013
Convention & Visitors Bureau
Canada, Continued From Insider Cover
and attractions, beautiful beaches,
tasty foods, outlet shopping and
kind hospitality – everything
that the Myrtle Beach area has
to offer. Our travel partners,
travel writers, travel agents and
traveling consumers are interested
in and eager to take advantage
of the additional air service and
vacation packages being offered
to the Grand Strand. We capitalize
on this demand by attending
numerous trade and consumer
shows in Eastern Canada, hosting
travel events and sales missions,
conducting educational training
seminars and presentations,
launching consumer and trade
promotions, and increasing the
promotion and visibility of the
Myrtle Beach area in as many ways
as possible in order to penetrate the
Canadian market.
In celebration of the 75th
anniversary of Myrtle Beach,
we launched a new national 2013
MBA (Myrtle Beach Area) Specialist
Program for travel agents across
Canada to learn more about the
destination and become experts
on selling the Myrtle Beach area.
We developed and published a
celebratory 28-page travel trade
supplement for this year which
highlights the “Then and Now”
of the Myrtle Beach area, which
has now reached more than 45,000
travel professionals nationwide,
both in print and online. Over the
next few months, we will continue
to promote the “75 Secrets” of
the Myrtle Beach area at trade,
consumer and media events and
receptions. In addition, we are
currently celebrating our partnership
with the Canadian Automobile
Where in the
world is the CVB?
June 2-4, 2013
South Carolina
Society of Association
Executives
Savannah, GA
June 2-6, 2013
Travel Alliance Partners
Norfolk, VA
June 8-12, 2013
International Pow Wow
Las Vegas, NV
June 11-13, 2013
Americas Meeting &
Events Exhibition
Chicago, IL
June 13-15, 2013
Collaborate Marketplace
Denver, CO
CVB-Group Sales is busy this month welcoming
seven groups with 755 attendees.
Myrtle Beach Area Convention and Visitors Bureau Insider is
published monthly by the Myrtle Beach Area Chamber of Commerce,
1200 N. Oak St., Myrtle Beach, SC 29577.
If you have story ideas or questions, contact Jason McCoy,
CVB customer service manager, at [email protected].
Printed by Inlet Printing Co.
June 2013
Association (CAA) with a six-month
long campaign targeting close to
2 million consumer members in
Ontario and Atlantic Canada, as
well as incentivizing all CAA staff
in 45 agencies and five provinces
to sell the Myrtle Beach area, with
a chance to win an invitation to
experience the Myrtle Beach area
during our annual 2013 CAA Fam
Tour scheduled for this fall.
Every year Canadians look forward
to Can-Am Days in March, and
this year was no exception as we
celebrated our 52nd anniversary of
welcoming Canadians with open
arms to our area with a variety
of festivities, special offers and
our warm hospitality. The media
coverage in both the trade and
consumer press was abundant
with the message of this annual
festival and Myrtle Beach’s
75th anniversary. More and more
travel agents and trade press are
visiting and experiencing the
destination as it continues to gain
in popularity from our efforts in
Canada and from our members
in the Myrtle Beach area.
The Canadian dollar continues
to be strong, along with the
economy. Consumer confidence
is high, interest rates are low,
unemployment is decreasing,
real estate is stable, and Canadian
visitation to the United States
continues to break records (up
11 percent in the first quarter
of 2013). For these reasons
and more, we welcome you to
“Celebrate” the Canadian market
with us, be part of our efforts,
share the wealth, and welcome
even more Canadians to Myrtle
Beach, S.C.!
Cheers!
VisitMyrtleBeach.com
Money-saving solutions
Myrtle Beach Area Chamber of Commerce works hard to provide you with the programs, services and information you
need to successfully grow your business and improve your bottom line. Take advantage of exclusive health care plans,
savings on office supplies, state and national chamber membership discounts and more.
BlueCross BlueShield of South Carolina
Sam’s Club
BlueCross BlueShield of South Carolina
Business True Blue SM offers MBACC
members flexible options to build a
health care plan that works for you.
Both individual and group health
insurance plans are available. For
details about True Blue, contact your
local BlueCross BlueShield of South Carolina
office at (843) 444-9068.
MBACC members receive a
$25 or $10 gi card when
you sign up for a new
Sam’s Club membership
or renew an existing
membership. Learn more at
MyrtleBeachAreaChamber.com,
click on Member Benefits/Save Money.
Office Depot
Receive unbeatable
discounts on your
office supplies, office furniture, technology, copy/print,
and much more at Office Depot. To enroll, contact your
local Office Depot representative, Chris Trimby, at
(843) 503-9966.
Fisher Recycling – Grand Strand
Fisher Recycling – Grand Strand
offers MBACC and
MBAHA/Hospitality
Partnership members
complimentary on-site waste
audits to create a customized recycling program for your
business. With a one-year Recycling Service Contract,
Fisher Recycling – Grand Strand offers members one free
pick up and one month of free recycling containers/bins.
To learn about recycling services, contact Kira Roff, owner/
president, at (843) 543-9811.
South Carolina
Chamber of
Commerce
As a member of the Myrtle Beach Area Chamber of
Commerce you can enjoy free electronic access to the
South Carolina Chamber of Commerce statewide grassroots
lobbying and information networks. To learn more about
the program, call the S.C. Chamber of Commerce at
(803) 799-4601.
U.S. Chamber of Commerce
As a small business member of the
Myrtle Beach Area Chamber of
Commerce, you receive complimentary
membership in the U.S. Chamber of
Commerce. The U.S. Chamber serves as
another voice for your business.
Learn more at MyrtleBeachAreaChamber.com,
click on Member Benefits/U.S. Chamber.
Hospitality Partnership
Member-to-Member Discounts
Designed to enhance your membership value, the
Member-to-Member Discounts program encourages
members to buy from other members to save money,
increase visibility and promote new business for their
companies. Learn more at MyrtleBeachAreaChamber.com.
Myrtle Beach Area Chamber of
Commerce, Myrtle Beach Area
Hospitality Association and
South Carolina Restaurant and
Lodging Association have created a unique partnership
to promote, protect and improve businesses throughout
the Grand Strand. Visit MyrtleBeachAreaChamber.com,
click on Member Benefits/Hospitality Partnership.
Grand Strander
13
52-Week Moving Average Change in Hotel, Condo-Hotel, and Campsite Average Occupancy &
52- Week Moving Average Change in Average Percent of Vacation Rental Property
Bedrooms Reserved in the Myrtle Beach Area of South Carolina
May 4, 2008 - May 11, 2013
Vacation Rental Property
Hotel, Condo-Hotel, and Campsite
Comparing current
performance
against the
long-term
averages in
lodging
VRP Long Term Average
HC-HC Long Term Average
52-Week Average Change in Average Daily Rates in Hotel, Condo-Hotel, Campsite &
52-Week Moving Average Change in Average Advertised Weekly Price per Bedroom
in Vacation Rental Properties in the Myrtle Beach Area of South Carolina
May 4, 2008 - May 11, 2013
Vacation Rental Property 52 Week Advertised Price Change
Hotel, Condo-Hotel, and Campsite 52 Week ADR Change
VRP Long Term Average
HC-HC Long Term Average
52-Week Moving Average Change in Hotel, Condo-Hotel, Campsite Average RevPAR &
52-Week Moving Average Change in Vacation Rental Property RevPAB
in the Myrtle Beach Area of South Carolina
May 4, 2008 - May 11, 2013
Hotel, Condo-Hotel, Campsite RevPAR Change
Vacation Rental Property Estimated RevPAB Change
VRP Long Term Average
by Taylor Damonte, Ph.D., director of the
Clay Brittain Jr. Center for Resort Tourism,
and Gary Lous, director of the Center for
Economic and Community Development,
E. Craig Wall Sr. College of Business
Administration, Coastal Carolina University
Total lodging revenue during the spring
season of 2013, appears to have soened,
relative to the level of the spring season
of 2012. The graphs to the le generally
reflect that, especially during the Easter
and Passover period. At times like this it
may be useful to step back to compare the
current rate of change against the long-term
average rate of change. The graphs show
the 52-week moving average rate of change
in the Brittain Center’s weekly samples of
hotels, condo-hotels and campsites (HCHCs) and in its weekly samples of vacation
rental home and condo properties (VRPs)
along the Grand Strand. The long-term
(five-year) average for each segment is
also shown.
The 52-week average rate of change in
occupancy for the Center’s sample of VRPs
is up 1.8 percent, which is below its longterm average rate of change, which is
3.3 percent. The current rate of change in
average occupancy for the Center’s sample
of HC-HCs is still marginally positive, up
0.4 percent and above its long-term rate of
change, which was -0.9 percent.
HC-HC Long Term Average
Lodging, See Page 21
14
MyrtleBeachAreaChamber.com
Economic Indicators
R E S I D E N T I A L CO N S T RU C T I O N PE R M I T S F E B RUA RY 2013
LOCATION
Single Family Units
Single Family Units Cost
Multi-Family Bldgs.
Multi-Family Units
Multi-Family Bldgs. Cost
North
Myrtle Beach
20
$4,740,118
0
0
$0
Horry County
Unincorporated
117
$15,676,618
0
0
$0
Myrtle Beach
18
$4,932,897
0
0
$0
Surfside
Beach
4
$544,336
0
0
$0
Georgetown
County
14
$3,334,096
0
0
$0
R E S I D E N T I A L CO N S T RU C T I O N PE R M I T S F E B RUA RY 2012
LOCATION
Myrtle Beach
Horry County
Unincorporated
North
Myrtle Beach
Surfside
Beach
Georgetown
County
Single Family Units
Single Family Units Cost
Multi-Family Bldgs.
Multi-Family Units
Multi-Family Bldgs. Cost
15
$4,249,400
2
15
$1,245,066
73
$10,161,623
6
44
$3,355,664
13
$3,106,237
1
8
$1,751,606
6
$1,272,640
0
0
$0
11
$2,333,241
0
0
$0
Employment for Horry County
175,000
150,000
13.0
15.0
12.4
10.3
125,000
9.9
9.5
10.0
9.4
10.9
8.8
9.1
11.0
11.2
9.6
10.0
100,000
75,000
5.0
50,000
25,000
0.0
Number of persons in labor force
2
N
ov
-1
2
D
ec
-1
2
Ja
n13
Fe
b13
ct
-1
O
12
pSe
12
g-
2
Au
l-1
Ju
2
12
nJu
ay
-1
M
r-1
2
2
Ap
ar
-1
-1
Fe
b
M
2
0
Unemployment rate
ADDITIONAL ECONOMIC INDIC ATO R S
Monthly statistics for the following economic indicators can be found in the CVB Insider special section of the Grand Strander:
Accommodations Tax Collections • Admissions Tax • Airport Activity • Gross Retail Sales
Sources: Bureau of the Census, S.C. Employment Commission
Grand Strander
15
4
WAYS TO BE
happier at work
Most of your waking hours are spent at work,
so why not try to make them more enjoyable?
Inc.com columnist Geoffrey James shares some
tips for keeping a positive attitude.
1. Don’t compare
yourself to others.
Everybody, and I mean
everybody, starts out in a
different place and is headed
on their own journey.
You have no idea where
someone else’s journey
might lead them, so drawing
comparisons is a complete
waste of time.
16
2. Never obsess over
things you cannot
control.
3. Know and keep
your personal limits
and boundaries.
While it’s oen important
to know about other things
– like the economy, the
markets that you sell to,
the actions that others
might take, your focus
should remain on what you
actually control, which is
1) your own thoughts and
2) your own actions.
While your job might
sometimes seem like the
most important thing in
your world, you’re killing a
part of yourself if you let
work situations push you
into places that violate your
privacy and your integrity.
MyrtleBeachAreaChamber.com
4. Don’t over commit
yourself or your team.
It’s great to be enthusiastic
and willing to go the “extra
mile,” but making promises
that you (or your team)
can’t reasonably keep is
simply a way to create
failure and disappointment.
To discover 13 more ways
to experience more joy at
work, check out the Small
Business Buzz library at
MyrtleBeachAreaChamber.com,
click on the Small Business
Resource Center.
Employment Eligibility
Verification Form I-9
by Shirley Landry, personnel coordinator,
Myrtle Beach Area Chamber of Commerce
Federal law requires that every
employer hiring an individual for
employment in the United States
complete a Form I-9, Employment
Eligibility Verification. Form
I-9 will help you verify your
employee’s identity and
employment authorization.
To avoid an I-9 audit you should
do a yearly self-audit. All I-9s
should be kept together separate
from the personnel files for either
three years aer the date of hire
or for one year aer employment
is terminated, whichever is latest.
The information from the I-9 is
used to confirm eligibility for
employment in the United States
by using E-Verify which is required
in South Carolina. A copy of the
E-Verify documentation should be
printed and attached to the I-9.
On March 8, 2013, a revised I-9
was published and companies
were advised to start using it
immediately with a deadline
of May 7, 2013. The new form
contains six pages of very detailed
instructions and the form itself
has expanded to two pages,
allowing the user more space and
additional fields, like email address
and phone number.
Learn More: uscis.gov/I-9Central • dhs.gov/E-Verify
New Airport
Welcome Center!
Ashley Wankum, MBACC information
specialist, helps a visitor at the
chamber's new welcome center at the
Myrtle Beach International Airport.
Grand Stranderr
17
New members
Myrtle Beach Area Chamber of Commerce encourages members to do business with other chamber members. Please consider
these new members the next time you have a need for products/services. New Member Referral? Contact Pam Wright,
North Strand sales manager, (843) 916-7220, [email protected], or Vanessa Nelson, South Strand sales
manager, (843) 916-7234, [email protected]. Changes to Business Information? Contact Kema Faulk,
executive membership coordinator, (843) 916-7276, [email protected].
Anthony’s Transmission
& Auto Services LLC
Auto-Repairs/Service
Anthony Gesmondi
1108 Legion St.
Myrtle Beach, SC 29577
(843) 626-3333
Golfsmith Xtreme
Golf-Shop/Equipment/Supplies
Drew Mitchell
1080 Oak Forest Ln.
Myrtle Beach, SC 29577
golfsmith.com
Sam Snead’s Oak Grill and Tavern
Restaurant-Full Menu
Paul Delgado
1004 Glenforest Rd.
579
Myrtle Beach, SC 29579
(843) 903-3150
Burger Bar & Beach Club
Restaurant-Family
David Gaither
y
1604 N. Kings Hwy.
Myrtle Beach, SC 29577
(843) 808-9839
The Group Travel Leader, Inc.
Advertising
Kelly Tyner
301 East High St.
Lexington, KY 40507
(888) 253-0455
grouptravelleader.com
The Sun News - Golf Directory
Newspapers
Peggy Studds
914 Frontage Rd. East
Myrtle Beach, SC 29577
(843) 626-8555
myrtlebeachonline.com
Careers On Purpose, LLC
Coaching-Business/Personal
Mollie Fout
502 Six Lakes Dr.
Myrtle Beach, SC 29588
(843) 685-4688
careersonpurposesc.com
Mr. Vaporizer
Hospitality-Services
William Thiele
408 7th Ave. N.
Myrtle Beach, SC 29577
(704) 258-9049
mrvaporizer.com
The Casual Dining Group, LLC
dba Dickey’s Barbecue Pit
Restaurant-Barbeque
Dennis Farmer
3731 Oleander Dr.
Myrtle Beach, SC 29577
(843) 251-8406
The Sun News Summer Visitors Guide
Newspapers
Peggy Studds
914 Frontage Rd. East
Myrtle Beach, SC 29577
(843) 626-8555
myrtlebeachonline.com
Ocean 17
Restaurant-Fine Diningg
Barrie Nadi
9820 N. Kings Hwy.
72
Myrtle Beach, SC 29572
(843) 449-3999
Clothes Mentor
Clothing-Women
Vicky Hucks
3076 Dick Pont Rd., Unit 1
Myrtle Beach, SC 29588
(843) 293-5003
clothesmentor.com/myrtlebeach#
Ocean Atlantic, Inc.
(Hurricane Fleet)
Fishing Boats-Charter/Headboats
Chip Stevens
9975 Nance St.
67
Calabash, NC 28467
(910) 579-3660
hurricanefleet.com
D.M. Conlon, Inc. Plato’s Closet
Dan-Kel Concrete Coring,
Shopping
Cutting & Scanning
Vicky Hucks
Concrete-Contractor/Supplier
1399 S. Commons Dr., Unit B6
Kelly Conlon
Myrtle Beach, SC 29588
809-2 Seaboard St.
(843) 650-5003
Myrtle Beach, SC 29572
platosclosetmyrtlebeach.com
(843) 449-0199
dankelconcrete.com
18
MyrtleBeachAreaChamber.com
The UPS Store #1985 Grande Dunes Marketplace
Mailing-Services
Gregg Causey
980 Cipriana Dr., Unit A1
Myrtle Beach, SC 29572
(843) 449-0444
theupsstorelocal.com/1985
Waterway Power Sports
Water Sports
Jeff Gabriel
5790 Dick Pond Rd.
Myrtle Beach, SC 29588
(843) 315-4448
waterwaypowersports.com
The face of the chamber
Myrtle Beach Area Chamber of Commerce’s ambassadors are members
who volunteer their time to help ensure that all members receive
the maximum benefit from their investment. Ambassadors enjoy
the rewards of making new contacts, strengthening relationships
and accessing a wealth of information and resources. Their primary
responsibilities are to help in the retention of members and recruitment
of new members.
Why become a chamber ambassador?
As an ambassador, you will gain business exposure by being the
first to meet chamber members and put your company’s name in
the forefront. By volunteering at chamber events and attending the
monthly ambassador meetings, your business is kept current on what
is going on within the chamber and community.
Rhett Fowler with
Canterbury Apartment
Homes earned Ambassador
of the Month for April.
Fowler is serving his second
year as an ambassador.
Jackie Neal with AflacSurfside Beach earned the
second highest total points
for April. Neal is serving her
first year as an ambassador.
Join today! If you are interested in becoming a chamber
ambassador, visit MyrtleBeachAreaChamber.com or contact
Pat Creed, CVB and chamber services manager, at
(843) 916-7225 or [email protected].
Events, Continued From Page 3
July 17, 8-9:30 a.m.
July 25, 5:30-7:30 p.m.
Sponsored by Chick-fil-A - Myrtle Beach Drive-Thru
MBACC Boardroom, 1200 N. Oak St., Myrtle Beach
9294 Bellasera Cir., Myrtle Beach
B-to-B Connects
Your Myrtle Beach Area Chamber understands that
networking can be time consuming, that’s why we’re
breaking out our timers and cutting to the chase! Our
popular B-to-B Connects program offers a fun and exciting
way to get connected to a large number of professionals in
a short amount of time. Participants will have two minutes
to present their business to members. Bring lots of business
cards and brochures to promote your product!
Free, value-added benefi t of chamber membership
Register at MyrtleBeachAreaChamber.com
Registration Deadline: July 16
Business Aer Hours
Grand Designs
Grand Designs will be showcasing one of their models at the
Members Club in Grande Dunes. This Grande Dunes home
is sure to impress you with fabulous amenities, including a
birdcage enclosed pool area, handsome club room and many
other features. Network, sample tasty hors d’oeuvres and
enjoy cold spirits.
Free, value-added benefit of chamber membership
Register at MyrtleBeachAreaChamber.com
Registration Deadline: July 24
Grand Strander
19
gsSCENE EVENTS
Register at gsSCENE.com
Social at The Deck
of House of Blues
June 12 ~ 5-7 p.m.
4640 Hwy. 17 S., North Myrtle Beach
Free event. Play corn hole, pool
and darts. Enjoy appetizers, two
complimentary drinks and great
giveaways, including concert tickets
and a restaurant gi card.
All Access
Member Orientation
June 19 ~ 5:30-6:30 p.m.
Myrtle Beach Area Chamber
of Commerce Boardroom
1200 N. Oak St., Myrtle Beach
Business Aer Hours
July 11 ~ 5-8 p.m.
Coastal Carolina University
Brooks Stadium
540 University Blvd., Conway
Free event. Join members of Myrtle
Beach Area Chamber of Commerce at
Brooks Stadium for a Business Aer
Hours networking event. Brooks
Stadium has been ranked among
the top stadiums in the nation in
attendance based on capacity. Receive
a tour of the facility and a behind the
scenes look at Coastal Carolina football.
Win prizes and find out about new
opportunities to partner with Coastal
athletics.
Social at King Street Grille
July 18 ~ 5:30-7:30 p.m.
3040 Howard Ave., Myrtle Beach
Free event. King Street Grille is the
home of 29 24’ HD TVs and $2.50 Bud
Selects “All Day Every Day” with an
unbeatable atmosphere in the heart of
the Market Common. Enjoy appetizers,
two complimentary drinks, and plenty
of networking.
Are you a new member of gsSCENE?
Or perhaps you are a longtime
member who wants a review of
your gsSCENE benefits? Then make
plans to attend All Access – Member
Orientation. This one-hour free
event is a great way to learn how
to maximize the benefits of your
gsSCENE membership and meet fellow
members. Refreshments will be served
compliments of Sonic Drive-In.
Last month, gsSCENE members enjoyed the young professionals
group’s 5th anniversary party at Sea Captain’s House.
Thank you to our sponsors
20
MyrtleBeachAreaChamber.com
Business Bulletin
Inside Tracks
Coastal Carolina National Bank
(CCNB) has named John Breeden III
vice president/North Myrtle Beach
city executive.
Coldwell Banker Chicora Real Estate
announced that Gina Stone has joined
the sales team at the Briarcliffe office.
On the Board
McNair Law Firm, P.A. announced
that attorney Henrietta Golding
has been elected to the College of
Charleston board of trustees.
Applause! Applause!
Executive chefs Bradley Daniels,
Croissants Bistro & Bakery, Andrew
Gardo, Sea Captain’s House, and
Curry Martin, Aspen Grille, have
been honored as three of the
country’s top culinary talents
in the 2013 edition of Best Chefs
America. According to a news
release, Best Chefs America,
which was designed as a guide
To find out more about the
highlighted businesses, click
on the Business Search link at
MyrtleBeachAreaChamber.com.
Share Your News
Business Bulletin recognizes new
employees, staff promotions,
relocations and expansions,
awards, class and convention
attendance, new websites, and
year-end accomplishments for
top real estate producers/sales.
Send updates (under 75 words)
by the 5th of each month to
[email protected],
fax – (843) 626-0009.
for chefs, conducted more than
5,000 confidential interviews with
nominated chefs around the country
to produce a coffee table book. Less
than one percent of professional
cooks in America are honored with
this award.
The law firm of McAngus Goudelock
& Courie announced that attorney
Dominic Starr has been recognized
in his field by South Carolina Super
Lawyers magazine. South Carolina
Super Lawyers magazine recognizes
South Carolina’s top attorneys as
chosen by their peers. Attorney
Joseph Sandefur has been named a
Super Lawyer Rising Star for 2013.
This honor is awarded to attorneys
age 40 or younger or who have been
in practice for 10 years or less. Only
2.5 percent of the lawyers in the state
are chosen for the Rising Stars list.
Members in the News
Miller-Motte Technical College
competed in the 2013 Student
and Professional Cosmetology
Competitions presented by the
Association of Cosmetology Salon
Professionals. MMTC placed first in
the final competition, walking away
with the prestigious award “School
of the Year.” The competitors were
judged on the precision of technique
and the aesthetic harmony and
balance of presentation in relation
to the theme of the formal attire
and the live model’s physique.
Lodging, Continued From Page 14
The 52-week average rate of change in
weekly advertised rental prices for the
Center’s sample of VRPs is currently
up 6.4 percent, which is above its
long-term average rate of change,
which is up at a rate of 3.1 percent.
The current rate of change in average
daily rate for the Center’s sample of
HC-HCs is up 1.6 percent, while its
long-term rate of change has been
up 0.4 percent.
The 52-week average rate of change
in revenue per available bedroom
for the Center’s sample of VRPs is
current up 7.6 percent, which is above
its long-term average rate of change
of 5.8 percent. The current rate of
change in average occupancy for
the Center’s sample of HC-HCs is
up 2 percent, while its long-term
rate of change is -0.5 percent.
The 52-week average rate of change
in average occupancy in the VRP
segment has been below its long-term
average for most of the last two years,
while at the same time advertised
prices in that segment were still
increasing at double digit rates until
the end of 2012. The recent drop, in
week-over-same-week last year rental
prices in that segment, may now be
reflecting that. The 52-week average
rate of change in occupancy for the
HC-HC group is still above its long
term average, and rental prices in that
segment do not appear to currently
be falling at the same rate as that of
VRPs. Consequently, the 52-week
moving average for both VRPs and
HC-HCs now stand at 1.8 percent
points and 2.5 percentage points
higher, respectively, than their fiveyear moving 52-week average rate of
change.
Grand Strander
21
Hospitality Partnership
MBHospitality.org
2013 Trio Dinner
The Trio Dinner is the culmination of
a culinary arts mentorship program
that pairs a professional chef with
two students, one in high school and
one in college. High school students
participating in the mentorship
program are from the Academy for
Technology and Academics. The
college students completing the trio
are from the culinary arts program at
Horry Georgetown Technical College.
The chefs who participated in
this year’s Trio Dinner were Chef
Mike Ford, Sheraton Myrtle Beach
Convention Center Hotel, Chef
Bradley Boandi, Bistro 90, Chef Sean
Thomas, Capriz Italian Feast, Chef
Bradley Daniels of Croissants Bistro
& Bakery, Chef Casey Blake, Drunken
Jack’s, Chef Dan Smith, Frank’s, Chef
Julien Lancrerot, Hilton Myrtle Beach
Resort – Cafe Amalfi, Chef Tom
Pennell, Ruth’s Chris Steak House,
and Chef Mike Gadson, Springmaid
Beach Resort.
Lancrerot, Hilton – Cafe Amalfi,
and his students Megian Cinari,
Jonathan Dillard and Chaqueria
Vereen. The winning dish was
blackened mahi-mahi with corn
maque choux and a fennel onion
salad with a spicy tomato sauce.
The winner of this year’s “Best
Dish” award was Chef Casey Blake
of Drunken Jack’s and his students
Daniela Gamboa, Wyman Franklin
and William Wallace. The winning
dish was crab and lobster risotto
topped with seared blackened beef
tender.
The Trio Dinner’s purpose is to
support and promote the hospitality
industry’s culinary arts profession
and to give each student real-world
experience in creating an original dish
with the guidance of an executive
chef. A portion of the proceeds of
the event go to MBAHA scholarship
funds directed at hospitality and
culinary education.
The winner of this year’s “People’s
Choice” award was Chef Julien
In-Market Visitor Profile Study
The Myrtle Beach Area Hospitality
Association through the Hospitality
Partnership with the Myrtle Beach
Area Chamber of Commerce needs
your help with an In-Market Visitor
Profile Study. The goal is to establish
a baseline of visitor demographics
by surveying visitors throughout
the entire year. The year has been
broken into five seasons: winter
(January-February), spring (MarchMay), summer (June-August),
fall (September-October), holiday
(November-December).
We need properties to participate by
giving the survey to your guests. At
the end of each season, participants
will receive a copy of the overall
visitor information, and a profile
of your properties visitors, which
will be provided to you only. All
information received will be kept
strictly confidential.
It will not cost you anything. We will
provide you with the survey cards
for each of your properties for each
season, and ask that your frontline
employees hand the cards out when
the guest checks out. It would be
up to your frontline staff to briefly
explain that by completing the
online survey, the guests will have
the opportunity to win a free $100
American Express gi card and be
entered into a drawing at the end of
the year for a 3 day/2 night vacation.
If an employee has put their ID on
the card, and that card is drawn as a
winner, then the employee also wins
a $100 American Express gi card.
All participants’ information collected
will be used to award prizes only and
will not be distributed for mailing
lists.
→ For more details on the program or to sign up, contact Wendy Bernstein,
MBACC research manager, at (843) 916-7217 or [email protected].
22
MyrtleBeachAreaChamber.com
Calendar
Jun 3 ................................................
Ribbon-Cutting
Coast RTA - Airport Shuttle
11:30 a.m.
MyrtleBeachAreaChamber.com
Jun 4 ................................................
CVB-Group Sales Committee
2:30 p.m.
Jun 6 ................................................
Business Aer Hours
Habitat for Humanity
of Horry County • 4:30-6:30 p.m.
MyrtleBeachAreaChamber.com
Jun 11 ..............................................
Myrtle Beach Ambassadors
8 a.m.
Jun 12 ..............................................
South Strand Ambassadors
8 a.m.
Wonderful World of Facebook
3-5 p.m. • ChamberAcademy.com
gsSCENE Social at
The Deck of House of Blues
5-7 p.m. • gsSCENE.com
Jun 13 ..............................................
Behind the Scenes
Franklin G. Burroughs - Simeon B.
Chapin Art Museum • 8-10 a.m.
MyrtleBeachAreaChamber.com
Board of Directors • 3:30 p.m.
Jun 18 ..............................................
Understanding Social Security
8-9 a.m. • ChamberAcademy.com
Jun 19 ..............................................
gsSCENE All Access –
Member Orientation
5:30-6:30 p.m. • gsSCENE.com
Jun 25 ..............................................
Chamber Access –
Member Orientation • 3 p.m.
ChamberAcademy.com
Jun 28 ..............................................
Legislative Policy Council
9 a.m.
Jul 9 .................................................
Myrtle Beach Ambassadors
8 a.m.
Jul 10 ...............................................
South Strand Ambassadors
8 a.m.
June & July
The Customer Service
Professional • 9 a.m.-12 p.m.
ChamberAcademy.com
Jul 11 ...............................................
Ribbon-Cutting
UPS Store - Grande Dunes
Marketplace • 11:30 a.m.
MyrtleBeachAreaChamber.com
Board of Directors • 3:30 p.m.
Business Aer Hours
Brooks Stadium at Coastal
Carolina University • 5-8 p.m.
MyrtleBeachAreaChamber.com
Jul 12 ...............................................
Wonderful World of Facebook
10 a.m.-12 p.m.
ChamberAcademy.com
Jul 17 ...............................................
B-to-B Connects • 8-9:30 a.m.
MyrtleBeachAreaChamber.com
Customer Service Process and
Procedures • 9 a.m.-12 p.m.
ChamberAcademy.com
Jul 18 ...............................................
gsSCENE Social at
King Street Grille
5:30-7:30 p.m. • gsSCENE.com
Jul 24 ...............................................
Customer Service
Communication Skills
9 a.m.-12 p.m.
ChamberAcademy.com
Jul 25 ...............................................
Business Aer Hours
Grand Designs • 5:30-7:30 p.m.
MyrtleBeachAreaChamber.com
Jul 26 ...............................................
Legislative Policy Council
9 a.m.
Jul 30 ...............................................
Chamber Access –
Member Orientation • 9 a.m.
ChamberAcademy.com
For the most current meeting/event dates and times, go to MyrtleBeachAreaChamber.com and check out Events & Registration on the home page.
Follow MBACC on
Grand Strander
23
Member Anniversaries
Congratulations to the following Myrtle Beach Area Chamber of Commerce members celebrating membership
anniversaries in June.
38 Years
First Federal - Myrtle Beach
First Federal - North Myrtle Beach
First Federal - Surfside Beach
Lamar Advertising
Myrtle Beach State Park
PBV Conway Myrtle Beach, LLC
PirateLand Family Camping Resort
Polynesian Beach & Golf Resort
Sea Captain's House
Sea Dip Motel & Condo
Sea Mist Oceanfront Resort
SMITH SAPP CPAs
Spann Roofing & Sheet Metal, Inc.
Springmaid Pier
Waccamaw Brick
WEZV/WYEZ
Yahnis Coastal, Inc.
37 Years
Pelican Motel, Inc.
36 Years
Waccamaw Insurance Services, Inc.
35 Years
L & L Wings, Inc.
34 Years
Bank of America - Oak St.
BB&T - Sayebrook
Beachwood Golf Club
Belk - Coastal Grand Mall
The Bellamy Law Firm
Better Brands, Inc.
Boardwalk Beach Resort
The Breakers Resort Hotel
Brookgreen Gardens
Burroughs & Chapin Company
C.L. Benton & Sons, Inc.
Capt. Dick's at the Crazy Sister
Marina
Caribbean Resort & Villas
Cayce Co.
Century 21 Broadhurst &
Associates, Inc.
Coastal Carolina Otolaryngology
Associates, PA
24
MyrtleBeachAreaChamber.com
Coastal Engravers, Inc. - MB
Coldwell Banker Chicora
Real Estate - Myrtle Beach
Conway National Bank Surfside Beach
Dargan Construction Co., Inc.
Dayton House Oceanfront Resort
Dunes Realty Vacation Rentals
Eastern Carolina Regional Eye Center
First Presbyterian Church
Grand Atlantic Ocean Resort
Hilton Myrtle Beach Resort
Holiday Inn at the Pavilion
Hussey Motor Co., Inc.
Indigo Inn
Lakewood Camping Resort
Landmark Resort Hotel
Leonard, Call & Associates, Inc.
Longley Supply Co.
McMillan-Small Funeral Home
Midway Par 3
Myrtle Beach KOA Kampground
Roxanne Towers
Sand Dunes Resort & Spa
Sandcastle South Beach
Sandy Beach Resort
Sea Crest Oceanfront Resort
South Carolina Electric & Gas Co.
Strand Orthopaedic Consultants
Time Warner Cable
Woodbury & Company of S.C.
33 Years
McMillan Real Estate, Inc.
32 Years
Sexton Dental Clinic
Treasure Island Golf
30 Years
John T. Cook & Associates
29 Years
Arcadian Risk Managers
Coastal Carolina University
26 Years
Better Business Bureau of
Coastal Carolina, Inc.
Horry County Disabilities &
Special Needs
25 Years
Long Bay Symphony
23 Years
Bed Man, Inc.
HTC
21 Years
Sam's Club
20 Years
Swamp Fox Players, Inc.
19 Years
Jade Tree Cove
Orkin Pest Control
Prudential Financial
Wyndham Vacation Resorts, Inc.
18 Years
H.D. Supply
Windsurfer Hotel
17 Years
By The Sea
Coach - Tanger Outlets - 501
Marketing Strategies, Inc.
Mr. Store It
Ripley's Aquarium
16 Years
Monterey Bay Suites
The Myrtle Beach Diet
Myrtle Beach Water Sports
15 Years
Mt. Atlanticus Minotaur Golf
14 Years
Darlington Raceway
13 Years
Carolina Coastal Plastic &
Reconstructive Surgery
Jungle Safari Golf
12 Years
Coastal Eye Group, PC
Tupelo Bay Golf
Waccamaw Lady
Yogi Bear's Jellystone Park at
Daddy Joe's
11 Years
Lewis, Cooper & Jaskot, CPA's, LLC
Moore & Associates Insurance of
Surfside
Platinum Limousine
Times Printing
Waccamaw Community Hospital
10 Years
Bill Clark Homes of Myrtle Beach, LLC
Carolina Forest Family Medicine
Grande Dunes Golf Club
9 Years
Hawks Nest Mobile Home Community
ICE Creative/Trade Show Express
James W. Watkins, CPA, PA
Logan's Roadhouse
Seaport Village
Thomas & Hutton Engineering Co.
8 Years
Bath Fitter
Club Regency Interval Owners
Association, Inc.
Coldwell Banker Chicora Real Estate Carolina Forest
Grand Strand MAP & Coupons
Lifeway Christian Store
Mashburn Construction
Myrtle Beach Watersports - Little River
Myrtle Beach Watersports Myrtle Beach
6 Years
Adeptis Consulting, Inc.
Barefoot Paradise Vacations
Keye Real Estate, Inc.
Sterling Homes
5 Years
Duplicates INK Print & Communications
Enchanted Sailing Charters
4 Years
Build-A-Bear Workshop
Carolina Improv Company
Events on the Half Shell
Internet Shop Consultants
Island Adventure Watersports
1 Year
Andrew Merolla - Construction
& Cost Estimating Consultant
Bacon Law Firm
Captain Benjamin's Calabash Seafood
Coastal Wedding Consultants
Crady's Restaurant
DocMark.com
The Grand Theatre
Laura Bowden Designs, Inc.
Lightning Bolt Online Solutions
Lively Consulting Services
North Beach Dental, LLC
One Life Photography
Plantation Island Tours
Slip Solutions, LLC
Suites of the Market Common
Yolo Insights, LLC
3 Years
Beach Discount Beverages
BNC Bank
Caledonia Golf & Fish Club
Coastal Organization of
Human Resources
Cumulus Media, LLC
Goff Backa Alfera & Company
Grand Strand Health and Wellness
Grand Strand Tours, Inc.
Islamorada Fish Company Restaurant
Ron Jon Surf Shop at Barefoot Landing
Ron Jon Surf Shop at
Broadway at the Beach
StoreSmart Self-Storage
2 Years
Angelo's Steak & Pasta
Atlantic Webworks
The Hall at St. John's
Hucks Pool Company, Inc.
KRA Corporation
Pirate Adventures of Myrtle Beach
Redevice
Seacoast Artists Guild of SC, Inc.
South Strand Lions Club
Swansgate Apartments
7 Years
Coastal Restoration Group, LLC
Island Vista
Watermark Real Estate Group
Grand Strander
25
Ribbon-Cuttings
Your Myrtle Beach Area Chamber of Commerce
conducts ribbon-cutting ceremonies as a value added
benefit included in your membership investment. We
bring the camera, oversized scissors and, of course, the
ribbon. A grand opening, an expansion, an anniversary
or a move to a new facility is made more special with a
ribbon-cutting ceremony. Plus, it’s a great way to
introduce your business to the community and fellow
chamber members.
If you’re a home-based business, give us a call and
we’ll hold a special ceremony here at the chamber
just for you. Kickoff a grand opening of your business
by contacting Pat Creed, CVB and chamber services
manager, at (843) 916-7225 or by email at
[email protected].
Cartridge Park
1744 Hwy. 501
Myrtle Beach, SC 29577
(843) 712-1415
cartridgepark.com
Anthony's Transmission & Auto Services LLC
1108 Legion St.
Myrtle Beach, SC 29577
(843) 626-3333
Accord Architects & Engineers
4420 Oleander Dr., Ste. 101
Myrtle Beach, SC 29577
(843) 712-1470
aaearchitects.com
26
MyrtleBeachAreaChamber.com
Why pay
more for
office, school
and breakroom
supplies?
PERIODICALS
U.S. Postage
PAID
POSTMASTER: Send address changes to
Membership Division
Myrtle Beach Area Chamber of Commerce,
P.O. Box 2115, Myrtle Beach, SC 29578-2115
Myrtle Beach, SC 29578
USPS 124-490
Sign up for the Office Depot
savings program at
MyrtleBeachAreaChamber.com
click on Member Benefits/
Save Money and start saving
on a variety of products and
services:
• Up to 75% savings on
•
•
•
•
•
breakroom and cleaning
supplies
30% discount on general
office supplies
15% discount on select
copy paper and toner
5% discount on nearly
all other products
Free next-day delivery
(orders of $50 or more)
Shop online, in store,
by phone or with the
smartphone app
Remember to pass along the Grand Strander
to your colleagues and friends!
Grand Strander Credits
Kori Hippe
Membership Marketing Manager
[email protected]
Diana Greene, IOM
Executive Vice President
Membership Programs & Services
Grand Strander Issue 720 June 2013 (ISSN 124-490) is published
12 times a year by Myrtle Beach Area Chamber of Commerce, 1200 N. Oak St.,
Myrtle Beach, SC 29577. Periodical postage paid at Myrtle Beach, SC 29577.
POSTMASTER: Send address changes to Membership Division, Myrtle Beach
Area Chamber of Commerce, P.O. Box 2115, Myrtle Beach, SC 29578-2115
Business Bulletin
Send updates by the 5th of each month for Business Bulletin to
[email protected], fax – (843) 626-0009.
Check us out on the Web
For more information about member benefits, upcoming events
and business updates, visit us at MyrtleBeachAreaChamber.com.
Advertising Inquiries
Reach more than 2,600 business leaders
by advertising in the Grand Strander.
Scott Head, advertising sales manager
(843) 916-7277 or [email protected]
Member Services
Area Code: (843)
General Information: 626-7444
Membership Sales: 916-7220 or 7234
Advertising Sales: 916-7277
Public Relations: 916-7218
Marketing: 916-7262
Research: 916-7217
Executive: 916-7296
CVB-Group Sales: 916-7260
gsSCENE: 916-7240
Leadership Grand Strand: 916-7222
Hospitality Partnership: 626-9668
Grand Strander is printed by Inlet Printing Co.