ADP HandPunch Manager User`s Guide

Transcription

ADP HandPunch Manager
User’s Guide
ADP HandPunch Manager Version 1.2 User’s Guide
© 2005 Automatic Data Processing, Inc.
ADP provides this publication “as is” without warranty of any kind, either express or implied, including, but
not limited to, the implied warranties of merchantability or fitness for a particular purpose.
ADP is not responsible for any technical inaccuracies or typographical errors that may be contained in this
publication. Changes are periodically made to the information herein, and such changes will be incorporated
in new editions of this publication. ADP may make improvements and/or changes in the product and/or the
programs described in this publication at any time without notice.
Document Revision History
Document
Revision
Product Version
Changes
Release Date
A
ADP HandPunch Manager v1.0.0.9
New Document
September 2004
B
Update for v1.1
December 2004
C
Update for SP1
February 2005
D
Update for v1.2
November 2005
Contents
Chapter 1: Getting Started .......................................................................1
Setup Checklist.................................................................................................2
What Is ADP HandPunch Manager?................................................................3
How the HandPunch Reader Works ................................................................6
Installing the ADP HandPunch Manager Software .........................................8
Launching the ADP HandPunch Manager Software .......................................8
Importing Employee Information into ADP HandPunch Manager ...............10
Backing Up the ADP HandPunch Manager Database ...................................13
Editing an Automated Database Backup Event .............................................18
Deleting an Automated Database Backup Event ...........................................19
Viewing a List of Automated Database Backup Events ................................20
HandPunch Tips .............................................................................................22
Chapter 2: Bell Schedules .......................................................................25
Adding a Bell Schedule..................................................................................26
Editing a Bell Schedule..................................................................................28
Deleting a Bell Schedule................................................................................30
Using an Existing Bell Schedule as a Template.............................................31
Chapter 3: HandPunch Sites ..................................................................33
Adding a HandPunch Site ..............................................................................34
Editing a HandPunch Site ..............................................................................38
Deleting a HandPunch Site ............................................................................39
Viewing a List of HandPunch Sites ...............................................................40
Chapter 4: HandPunch Readers ............................................................41
Adding a HandPunch Reader to a Site...........................................................42
Assigning Only Selected Employees to a Reader ..........................................45
Activating Reader Function Keys ..................................................................48
Deleting a HandPunch Reader .......................................................................50
Viewing a List of HandPunch Readers ..........................................................51
Chapter 5: HandPunch Administrators ................................................53
Providing HandPunch Access to Administrators...........................................54
Removing HandPunch Administrator Functionality......................................56
Viewing a List of HandPunch Administrators ...............................................57
Chapter 6: HandPunch Communications .............................................59
Communications Progress Window...............................................................60
Sending HandPunch Configurations to the HandPunch Readers ..................62
ii
Sending PC Date and Time to the HandPunch Readers ................................ 63
Automating Sending of PC Date and Time to the HandPunch Readers........ 64
Editing an Automated Send PC Date and Time Event .................................. 69
Deleting an Automated Send PC Date and Time Event ................................ 70
Viewing a List of Automated Events............................................................. 71
Sending Daylight Savings Time to the HandPunch Readers......................... 73
Sending Bell Schedules to the HandPunch Readers (Full HandPunch Only)75
Sending Function Key Configurations to the HandPunch Readers............... 76
Sending All Configurations to All HandPunch Readers ............................... 77
Adding Leading Zeros to Department and Job Transfer Punches................. 80
Assigning Maximum Length for Tips and Gross Receipts ........................... 82
Chapter 7: Collecting Punches ...............................................................83
Updating, Collecting and Sending Punches................................................... 84
Punch Upload Errors...................................................................................... 85
Automating the Update, Collect and Send Process ....................................... 86
Editing an Automated Update, Collect and Send Event................................ 91
Deleting an Automated Update, Collect and Send Event.............................. 92
Viewing a List of Automated Update, Collect and Send Events................... 93
ADP HandPunch Scheduler Information....................................................... 95
Viewing the Error Log................................................................................... 98
Sending Punches to ezLaborManager ........................................................... 99
More Information on Sent and Unsent Punches .......................................... 100
Chapter 8: Managing Door Access Punches .......................................101
Exporting Door Access Punches to a Comma Separated File..................... 102
Purging Door Access Punches from the Database ...................................... 104
Chapter 9: HandPunch Templates.......................................................107
Updating HandPunch Templates in ADP HandPunch Manager ................. 108
Restoring the HandPunch Template Database to a HandPunch Reader ..... 109
Viewing a List of Employees without HandPunch Templates.................... 110
Chapter 10: Troubleshooting................................................................111
Troubleshooting Chart ................................................................................. 112
Common ADP HandPunch Manager Messages .......................................... 114
DAO Errors.................................................................................................. 116
Miscellaneous Troubleshooting Information............................................... 117
Glossary ..................................................................................................119
Index........................................................................................................121
User’s Guide
ADP HandPunch Manager v1.2
Conventions Used
in this Guide
This user’s guide assumes that you are comfortable using a computer and are
familiar with standard Windows® operating system conventions. Readers
should be able to navigate through files and folders; open and close windows; and use menu commands, buttons, radio buttons, drop-down menus,
and selection lists.
For consistency, this manual uses the following conventions:
•
Menu choices use a notation like this:
“Choose Menu Name
Menu Topic from Name of Window”
Example: Choose Tools
HP Function Wizard from the ADP
HandPunch Manager main menu.
This opens the HP Function Wizard command from the Tools menu
of the HandPunch main menu.
•
Button choices and keyboard commands are in boldface and use a
notation like this:
“Click Button Name.”
Examples: Click Finish. Press the Tab key.
•
“Click” means a single click of the left mouse button.
•
“Right-Click” means a single click of the right mouse button.
•
“Double-Click” means two successive quick clicks of the left
mouse button.
•
When you select a choice, it is highlighted. To deselect, hold down
the Control (Ctrl) key and click your choice again. The
highlighting disappears.
•
“Ctrl” means holding down the Control key. This is usually done in
combination with another key to change the result of the other key.
iv
Conventions Used in this Guide
•
“Ctrl-Click” means to select multiple items from a list when those items
are not listed together. For example, to select several employees whose
names are not listed next to each other, hold down Ctrl, then click the
name of each employee as shown in Figure conv-1.
Figure conv-1:
Using Ctrl-Click to
select multiple
employees
•
“Shift-Click” means to select multiple items from a list when those
items are grouped together. For example, to select several employees
whose names are listed together, click the name of the first employee
that you want to select. Press and hold down the Shift key, then click the
name of the last employee you want to select. Both the first and last as
well as all employees in between are selected as shown in Figure conv2.
Figure conv-2:
Using Shift-Click to
select multiple
employees
User’s Guide
•
The term “Administrator” refers to the person who is responsible for
administering the HandPunch system and relates to that person’s
technical responsibilities.
•
The term “Supervisor” refers to a person who has supervisory
responsibility over other employees and relates to their administrative
job responsibilities. “Supervisor” is generally used as the opposite of
“Employee.”
•
A person can be both an “Administrator” and a “Supervisor.”
Chapter
1
Getting Started
Introduction
This chapter provides an overview of the ADP HandPunch Manager system,
along with setup information. The chapters that follow provide instructions
for setting up various ADP HandPunch Manager options as well as instructions for day-to-day operations.
In this chapter
Note:
•
Setup Checklist
•
What Is ADP HandPunch Manager?
•
How the HandPunch Reader Works
•
Installing the ADP HandPunch Manager Software
•
Launching the ADP HandPunch Manager Software
•
Importing Employee Information into ADP HandPunch Manager
•
Backing Up the ADP HandPunch Manager Database
•
Editing an Automated Database Backup Event
•
Deleting an Automated Database Backup Event
•
Viewing a List of Automated Database Backup Events
•
HandPunch Tips
Directions in the ADP HandPunch Manager User’s Guide work under the
assumption that the reader has successfully completed and understood the
directions in the ADP HandPunch Quick Installation Guide (located on
your ADP HandPunch Manager CD), including setup of both the hardware and the software required for use with ADP HandPunch Manager.
Please be sure that this has been accomplished before proceeding with the
ADP HandPunch Manager User’s Guide.
Chapter 1: Getting Started
2
Setup Checklist
Use the following checklist to set up your ADP HandPunch Manager system.
Perform the tasks in the order listed. When you have completed each task, use the
first column to check off that task.
Done
#
Task Description and location of instructions
1
Verify that your computer meets hardware and software requirements. (See the ADP HandPunch Quick
Installation Guide.)
2
Install each HandPunch Reader. (See the ADP HandPunch Quick Installation Guide.)
3
Check that all connections at the HandPunch Reader are tight and that the power cord is plugged into
an outlet.
4
Check that all connections to the data converter (located at your computer) are tight and that the power
cord is connected to the data converter and plugged into an outlet. (Full HandPunch only.)
5
Enroll employees at the HandPunch Reader. (See the HandPunch Quick Reference Card.)
6
Install the ADP HandPunch Manager software on the computer that runs the ezLaborManager software.
(See the ADP HandPunch Quick Installation Guide.)
7
Make sure that all employees who will use the HandPunch are entered in the ezLaborManager system.
8
Import employees into ADP HandPunch Manager from ezLaborManager. (See “Importing Employee
Information into ADP HandPunch Manager” on page 10.)
9
Configure a database backup schedule. (See “Backing Up the ADP HandPunch Manager Database”
on page 13,)
10
If you are using Bell schedules (Full HandPunch only), set up Bell Schedules. (See “Bell Schedules” on
page 25.)
11
Add HandPunch Sites. (See “HandPunch Sites” on page 33.)
12
Add HandPunch Readers. (See “HandPunch Readers” on page 41.)
13
Assign Employees to HandPunch Readers. (See “Assigning Only Selected Employees to a Reader” on
page 45.)
14
Activate HandPunch Reader Function Keys. (See “Activating Reader Function Keys” on page 48.)
15
Set up HandPunch Administrators. (See “HandPunch Administrators” on page 53.)
16
Send HandPunch Configurations to HandPunch Readers. (See “Sending HandPunch Configurations to
the HandPunch Readers” on page 62.)
17
Send PC Date and Time to HandPunch Readers. (See “Sending PC Date and Time to the HandPunch
Readers” on page 63.)
18
Send Daylight Savings Time to HandPunch Readers. (See “Sending Daylight Savings Time to the
HandPunch Readers” on page 73.)
19
Send Bell Schedules to HandPunch Readers (Full HandPunch only). (See “Sending Bell Schedules to
the HandPunch Readers (Full HandPunch Only)” on page 75.)
20
Send Function Key Configurations to HandPunch Readers. (See “Sending Function Key Configurations
to the HandPunch Readers” on page 76.)
21
Train employees on how to punch in and out at the HandPunch Reader. (See the Using the HandPunch
poster or the HandPunch Quick Reference Card.)
Once you have set up ADP HandPunch Manager, you are ready to begin using your system to Update,
Collect and Send punches: See “Collecting Punches” on page 83.
User’s Guide
ADP HandPunch Manager is a PC software application that is designed to manage communications between your PC and HandPunch Readers, and to send
punches via the Internet directly to your ezLaborManager Web-hosted time and
attendance system. In simple terms, it is an electronic replacement for mechanical time clocks utilizing paper timecards. There are several components/features
to the ADP HandPunch Manager system.
Readers and Sites
•
HandPunch Site: The building or general location at which the
employees work. Depending upon the size of your organization, you
could have multiple Sites, such as a main office and a warehouse. Each
of these Sites can have one or more Readers installed, such as at a main
entrance and rear entrance. For details on setting up your HandPunch
Sites, see “HandPunch Sites” on page 33.
•
HandPunch Reader: A biometric device that accurately identifies
employees’ hands as a method of punching in or out of the office or
plant. The HandPunch prevents punches by anyone other than the
identified employee. You can use the HandPunch connected directly to a
computer, connected to an Ethernet port (Full HandPunch only) off of
your LAN (local area network), or remotely using a modem. You must
have at least one Reader for each Site. For more information about how
Readers work, see “How the HandPunch Reader Works” on page 6. For
details on setting up your HandPunch Readers, see “HandPunch
Readers” on page 41.
All of the Sites and Readers are connected through the ADP HandPunch Manager system. Because they are connected, you can modify each Reader to meet
the specific needs of that location and gather the time and attendance information
(punches and door accesses) from each Site without physically visiting each location.
User’s Guide
3
4
HandPunch Templates
Before you can begin to use ADP HandPunch Manager, you must enroll all
employees so that the ADP HandPunch Manager system has a template of the
employee’s hand on file. Enrolling Employees (see “To Enroll Employees” on
page 6) simply means recording the hand size information for each employee in
the ADP HandPunch Manager system. ADP HandPunch Manager stores the
hand size information in templates, or picture records, of the hand. (See “To
Update Hand Templates” on page 7 and “HandPunch Templates” on page 107).
To Create a Template
When the hand is positioned correctly in the HandPunch Reader, the lights, mirrors, and camera within the Reader record an image of the hand. This image,
called a template, is the product of mathematical calculations on the length,
width, surface area, and height of the hand. ADP HandPunch Manager then
checks this template against the employee’s ID number. If the ID number is valid,
then the template becomes a valid identification and is distributed to all Readers.
In other terms, a template uniquely identifies individual employees, much like
issuing an employee identification card. For more information on templates, see
“HandPunch Templates” on page 107.
Employee Punches
On a routine basis, at intervals of your choosing, ADP HandPunch Manager collects employee punches (e.g., In and Out punches, department and job transfers,
tips and gross receipts entry) from the Readers, connects to the Internet, and
sends the employee punches information directly to the ezLaborManager Web
site. The Update, Collect and Send function will also update employee ID and
badge information from the ADP HandPunch Manager Software if an employee
CSV file exists. In addition, template information for employees enrolled since
the last Update, Collect and Send is sent to ezLaborManager.
For more information on Updating, Collecting and Sending punches, see “Collecting Punches” on page 83. For more information on HandPunch templates, see
“HandPunch Templates” on page 107.
User’s Guide
Door Access (Full HandPunch only)
In addition to collecting information about employee punches, ADP HandPunch
Manager can also be used for door access in a fashion similar to using a magnetic
card to open a door. Not only does ADP HandPunch Manager allow access to the
employee, it maintains a database of the door access punches. (See “Managing
Door Access Punches” on page 101.)
User’s Guide
5
6
Employees will use their hand to punch in or out and key in an ID number via the
keypad. The HandPunch Reader prompts you to place your hand on the scanning
plate where it measures and records your hand’s length, width, thickness, and
surface area using a simple infrared light source similar to that found in your typical television remote control. The HandPunch Reader does not record or store
sensitive personal information such as fingerprints.
To Place Hand Correctly
Place your hand palm down, on the scanning plate (platen) and gently squeeze
your fingers against the finger posts. The platen has five finger posts to guide
your hand for correct positioning. The hand diagram at the top of the Reader has
four lights, one for each finger. As each of your fingers is positioned correctly on
the platen, the corresponding light goes out. If the lights do not go out, the hand is
not correctly positioned. Remove your hand and place it again on the platen. See
the Using the HandPunch poster for full instructions.
To Enroll Employees
Before an employee can punch in and out using the HandPunch Reader, he or she
must be enrolled (see “HandPunch Tips” on page 22). During enrollment, the
HandPunch Reader scans your hand three times in succession to capture its pertinent features and stores them in a database record called a template. An enrollment takes from thirty seconds to two minutes. The HandPunch Reader saves
templates for newly enrolled employees and automatically sends them to ADP
HandPunch Manager when the Update, Collect and Send process is run. Upon
receipt of the template information, ADP HandPunch Manager looks to see if the
employee is assigned to any other Readers. If the employee is assigned to other
Readers in ADP HandPunch Manager, the software will save that information
and send the employee template to those other Readers during the next Update,
Collect and Send process (see “Collecting Punches” on page 83).
Note:
Although an employee only needs to enroll once at one Reader, he/she
will not be recognized at or able to use other Readers until ADP HandPunch Manager has sent the employee hand template to the other Readers during the Update, Collect and Send process.
A manual/unscheduled Update, Collect and Send procedure may be performed to accelerate the assignment of hand templates to other Readers
(see “Updating HandPunch Templates in ADP HandPunch Manager”
on page 108).
User’s Guide
To Verify ID at the HandPunch
When a user punches in using ADP HandPunch Manager, the HandPunch Reader
compares their stored template with the “picture” just taken (current template). If
the current template is close enough to the one that is on file (it will never match
exactly because people’s bodies are always changing), then that employee’s ID is
verified.
To Update Hand Templates
ezLaborManager can have one or multiple HandPunch Readers and maintains a
template database of the employees who use the HandPunch Readers connected
to it. An employee’s template is only distributed when an employee is enrolled.
The template stored in the Reader is updated with every successful punch,
however, this update is not transferred to the ADP HandPunch Manager’s template database. As time passes, a person’s physical characteristics may change.
This may be due to weight gain or loss, aging, or injuries. The HandPunch takes
these factors into account and adjusts a user’s stored hand template to accommodate these changes.
User’s Guide
7
8
Installing the ADP HandPunch Manager Software
Refer to the ADP HandPunch Quick Installation Guide for directions on installing your ADP HandPunch Manager software.
To launch the ADP HandPunch Manager software, from the Windows Start
Menu, Click Start
Or
Click Start
All Programs
HandPunch Manager Programs
ADP
Or
Double-Click the ADP HandPunch Manager shortcut icon on your Windows
desktop. The ADP HandPunch Manager main window opens.
Overview of ADP HandPunch Manager Main Window
Menu Bar
Toolbar
Navigation Pane
Menu Commands
Settings Pane
Figure 1-1: The
ADP HandPunch
Manager Main
Window
User’s Guide
The ADP HandPunch Manager main window (See Figure 1-1) makes it easy to
set up and run your system. The main window includes:
ADP HandPunch Manager Menu Bar--All of the ADP HandPunch Manager
functions are available on this menu bar. Click the desired menu to see
the list of menu commands available. Many of the most common menu
commands are also available as buttons on the ADP HandPunch
Manager toolbar located directly below the menu bar.
ADP HandPunch Manager Menu Commands--When you click a menu choice
from the menu bar, a list like the one in Figure 1-1 drops down for you
to choose the function that you want to perform. In Figure 1-1, Site was
selected from the Reports menu.
ADP HandPunch Manager Toolbar--The buttons on this toolbar give you
“one-click” access to many of the most common ADP HandPunch
Manager functions. You can use either the buttons on the toolbar or the
commands from the menu bar. When you are using ADP HandPunch
Manager, if you forget what menu command the buttons performs, hold
your mouse pointer over the button. A tool tip appears telling you the
button’s function.
ADP HandPunch Manager Navigation Pane--The ADP HandPunch Manager
main window is divided into two panes, the Navigation Pane on the left
and the Settings Pane on the right. The Navigation Pane shows the Sites
and Readers that you have set up in ADP HandPunch Manager. The “+”
next to a Site means that there are Readers that you don’t see. Click the
“+” to display all of the Readers. The “-” next to a Site means that all the
Readers are displayed. When you click on a Reader name to select it, the
configurations for that Reader are displayed in the Settings Pane. In
Figure 1-1, the Reader named Annex is selected and all of the
information about the Annex Reader is displayed in the right pane.
ADP HandPunch Manager Settings Pane--For each of the Readers and Sites
selected in the navigation window, all of the configurations are
displayed in the settings window. In Figure 1-1, the Reader named
Annex is selected in the Navigation Pane. All of the configurations that
apply to Annex appear in the Settings Pane. When you click a different
Reader or a Site, the information in the Settings Pane changes to show
the configurations for the newly selected Reader or Site.
User’s Guide
9
10
All employees who are registered in ezLaborManager must be imported into the
ADP HandPunch Manager system. This is done by downloading the Employee
Badge Report in ezLaborManager, saving it as a CSV file on your computer.
CSV (comma-separated values) is a file format which can be used for easy transfer of data from one application to another, most notably database or spreadsheet
programs. Additionally, any time employees are added to, deleted from* or modified in ezLaborManager, the updated employee information must be imported
into ADP HandPunch Manager.
Note:
This procedure must be performed by a designated ezLaborManager
Administrator.
Note:
Close ADP HandPunch Manager before importing employee information.
Warning: If employee ID numbers are changed in ezLaborManager, the ID
numbers must be converted within ADP HandPunch Manager by
your ADP TLM Representative before running the Employee Badge
Report to avoid possible loss of company data (see “Converting
Employee ID Numbers” on page 12).
1
Once you are logged in to ezLaborManager, click the Reports icon on the
Admin Services screen.
2
The Reports screen displays. Click the Administrator Reports link to display a list of reports.
3
Click the
the report.
4
The Download Formatting box displays. Type ADPHP in the File Name
text box, then Click the Submit button.
button next to the listed Employee Badge Report to download
Figure 1-2: Submit
Download
Formatting
5
User’s Guide
A security File Download box may display. If it does, Click Save to initiate
the download. The Save As dialog box displays. Use the Save in drop-down
menu to indicate the following path: ...\Program Files\ADP\HandPunch
Manager\Data. The file name will display as ADPHP.csv in the File name
text box. Click Save to save the CSV file to your computer.
Figure 1-3: Save
the CSV file to
your computer
6
A confirmation box displays, stating that your download is complete. Click
Close to return to ezLaborManager.
7
Click Close on the open ezLaborManager windows until you return to the
Admin Services screen. Click the Logout icon to end your ezLaborManager
session.
8
Open ADP HandPunch Manager to import the employee information from
the CSV file into the ADP HandPunch Manager employee database.
Note:
Every time ADP HandPunch Manager is opened, the software automatically looks to see if the ADPHP.csv file is present. If it is, the file information is automatically imported into the employee database of ADP
HandPunch Manager, and the CSV file is deleted.
It is recommended that the employee list be manually reviewed within
ADP HandPunch Manager to ensure that the imported information is
accurate. (Choose Administrators
HandPunch Administrators
from the ADP HandPunch Manager main menu bar. The displayed window will contain a complete list of employees in ADP HandPunch Manager.)
9
An Update, Collect and Send routine must be run in order to transmit
updated employee information to the HandPunch Readers. This will take
place automatically during the next scheduled automated event in ADP
HandPunch Scheduler, or may be done manually at any time (see “Collecting Punches” on page 83).
User’s Guide
11
12
10 Repeat steps 1 through 9any time employees are added, deleted* or modified
within ezLaborManager in order to keep the employee database in ADP
HandPunch Manager up-to-date.
Note:
When repeating or updating the download of the ezLaborManager
Employee Badge Report (e.g., when adding a new employee), the
information in the ADP HandPunch Manager employee database will
be overwritten; all previous data will be lost. Please be sure that this
is acceptable before saving the new CSV file.
It is recommended that the ADP HandPunch Manager employee
database be backed up before importing updated employee information (see“Backing Up the ADP HandPunch Manager Database” on
page 13).
Warning: Employees who are enrolled in ezLaborManager with more than one
employee identification number (e.g., an employee who is assigned to
two different company codes) must have a separate badge issued for
each identification number. The employee must punch in and out
using the badge that corresponds to the company code (and employee
identification number) to which their labor hours will be designated/
billed.
* Do not delete employees at the HandPunch Reader itself. Changes to
employee information should be made in ezLaborManager and then
imported into ADP HandPunch Manager. Run Update, Collect and Send to
update the HandPunch Readers. (Refer to “Importing Employee Information into ADP HandPunch Manager” on page 10 for detailed instructions.)
Converting Employee ID Numbers
When employee ID numbers are changed in ezLaborManager, they must also be
changed in ADP HandPunch Manager. This can be accomplished by an
employee ID number conversion function in ADP HandPunch Manager.
Do not attempt to convert the employee ID numbers on your own. Contact
your ADP TLM Representative for assistance.
Do not attempt to import ezLaborManager employee information into ADP
HandPunch Manager before the employee ID number conversion has been
completed with the assistance of your ADP TLM Representative.
Improper procedure may cause the loss of company data.
User’s Guide
It is recommended that a backup file of the ADP HandPunch Manager database
be created before updating the employee list via the Employee Badge Report
download (see page 10). This file can be used to restore the database in ADP
HandPunch Manager in case of damage or loss. To manually create a backup file
of the database, see “To Configure a One Time Only Event” on page 16.
It is highly recommended that the ADP HandPunch Manager database be
backed up on a regular basis. You may create an automated schedule to guarantee that your database is backed up at preconfigured times of your choosing.
Once configured, your automated events will continue to run on your computer
through ADP HandPunch Scheduler (see “ADP HandPunch Scheduler Information” on page 95) unless manually removed.
ADP recommends that automated backup events not be run on a perpetual
basis. It is suggested that an interval of at least 5 minutes be allowed between
backup events.
1
Choose Tools
Schedule Actions from the ADP HandPunch Manager
main menu. The Schedule Actions dialog box opens.
Figure 1-4:
Schedule Actions
dialog box
User’s Guide
13
14
2
Click Add to assign a name to the Backup schedule you wish to create. The
Add Event Name dialog box appears.
Type the name of
the new Database Backup
schedule.
Figure 1-5: Add
Event Name
dialog box
3
Type the name you wish to use for the Database Backup schedule in the
Event Name text box. Click OK to return to the Schedule Actions dialog
box.
4
Click the arrow on the Action drop-down list and select the Backup HandPunch Database option.
5
Select the type of interval (daily, hourly, by minutes or one time only) you
wish to apply to the new schedule in the When drop-down list.
Figure 1-6: Select
interval of backup
6
Configure the new Database Backup process as follows:
To Configure a Daily Event:
1
Enter time to
back up the
database
Enter the time of day at which you want the Database Backup process performed in the Time text box. You may use the up and down arrows to move
the time, or you may enter numbers manually from your keyboard, using the
right and left arrow keys to highlight and move between hour, minutes and
seconds. Be sure that AM or PM is correctly selected.
Click to select
days; click again to
deselect.
Figure 1-7:
Configuring Daily
database backup
User’s Guide
2
Choose the days on which you want the Database Backup process to occur in
the Days of the week group box, clicking the box next to a day to select it,
clicking on a checked box to deselect it.
3
Click Save to add the new Database Backup schedule to the ADP HandPunch Scheduler events.
4
If you wish to add additional Database Backup schedules at this time, follow
instructions under “Backing Up the ADP HandPunch Manager Database” on
page 13.
5
Click Close to return to the ADP HandPunch Manager main menu.
To Configure an Hourly Event
1
Enter the minutes after the hour at which you want the Database Backup process performed in the Minutes text box. For example, enter “30” to Database Backup at every thirty minutes after the hour, with 30 representing, e.g.,
9:30, 10:30, etc. To collect on the hour, enter “0.”
Enter Hourly
increment.
Figure 1-8:
Configuring
Hourly Database
Backup
2
3
page 13.
4
User’s Guide
15
16
To Configure an Event by Minutes
1
Enter the interval of minutes at which you want the Database Backup process performed in the Minutes text box. For example, enter “10” to Database Backup at that moment and every ten minutes thereafter.
Enter Minutes
interval.
Figure 1-9:
Configuring
Database Backup
by Minutes
2
3
page 13.
4
To Configure a One Time Only Event
1
Enter the date on which you want the Database Backup process performed in
the Date text box. You may use the up and down arrows to move the date, or
you may enter numbers manually from your keyboard, using the right and
left arrow keys to highlight and move between month, day and year.
Enter date to
back up database.
Enter time to
back up database.
Figure 1-10:
Configuring One
Time Only
Database Backup
User’s Guide
2
Enter the time of day at which you want the Database Backup process performed in the Time text box. You may use the up and down arrows to move
the time, or you may enter numbers manually from your keyboard, using the
right and left arrow keys to highlight and move between hour, minutes and
seconds. Be sure that AM or PM is correctly selected.
3
4
page 13.
5
Note:
Once the ADP HandPunch Scheduler has performed a one time only
automated Database Backup, you may wish to remove the configuration
from the list of automated events. (See “Deleting an Automated Database Backup Event” on page 19.)
User’s Guide
17
18
Editing an Automated Database Backup Event
If you wish to change the designated days and/or frequency of an automated
Database Backup schedule, you may edit the schedule to apply those changes.
To Edit a Schedule
User’s Guide
1
Choose Tools
2
Select the name of the automated event you wish to edit from the Event
Name drop-down list.
3
Select the Database Backup schedule options you want for the edited event
(see “Backing Up the ADP HandPunch Manager Database” on page 13).
4
Click Save. The edited schedule is saved in the ADP HandPunch Scheduler’s list of automated events.
5
If you wish to edit additional Database Backup schedules at this time, repeat
Step 2, Step 3 and Step 4.
6
To cancel an automated Database Backup schedule, you must remove it from the
ADP HandPunch Scheduler’s list of automated events.
1
Choose Tools
2
Select the name of the automated event you wish to remove from the Event
3
Click Remove. A confirmation box displays, asking if you wish to remove
the scheduled event.
Figure 1-11:
Remove Event
confirmation box
4
Click Yes. The schedule is deleted from the ADP HandPunch Scheduler’s
list of automated events.
5
If you wish to remove additional Database Backup schedules at this time,
repeat Step 2, Step 3 and Step 4.
6
User’s Guide
19
20
ADP HandPunch Manager can display and print a list of the automated events
running in the ADP HandPunch Scheduler program. This list also includes information on each event’s scheduled collection intervals, along with the next scheduled run date and time.
To View or Print the Event Log
1
Choose Reports
menu bar
Events from the ADP HandPunch Manager main
Or
Right-click on the ADP HandPunch Scheduler icon in the system tray of
your desktop taskbar
and choose Show Scheduled Events.
A list of all scheduled events opens in Windows Notepad.
Figure 1-12: Event
Log file in
Notepad
If necessary, choose Format
see the whole list.
Word Wrap from the Notepad menu to
2
To print this report, choose File
Print from the Notepad menu.
3
From Notepad, choose File
Exit or click Close
ADP HandPunch Manager main menu.
to return to the
Viewing a List of Completed Communications Events
ADP HandPunch Manager keeps a log of all communications events (both automated and manual) that have been performed. To view or print the Transaction
Log:
1
Choose Reports
main menu bar
Transaction Log from the ADP HandPunch Manager
Or
User’s Guide
and choose Show Transaction Log.
A list of all completed communications events opens in Windows Notepad.
Figure 1-13:
Transaction Log
file in Notepad
see the whole list.
2
3
Exit or click Close
to return to the
Purging the Transaction Log
As the Transaction Log becomes filled with many events, you may wish to clear
the log of information.
1
Choose Tools
Purge Transaction Log from the ADP HandPunch
Manager main menu bar.
2
A confirmation window will display. Click Yes to purge the Transaction
Log. The Transaction Log is cleared and you are returned to the ADP HandPunch Manager main menu.
User’s Guide
21
22
HandPunch Tips
Keep in mind the following hints when setting up the HandPunch Readers.
User’s Guide
•
Keep ID numbers short and never use leading zeros (i.e., 0123).
•
Make sure that the ID number in the HandPunch is the Badge Number
in the Employee Badge Report in ezLaborManager. (Be sure that a
separate badge has been issued for employees assigned to multiple
company codes: See the “Warning” on page 12.)
•
Optional: Once the HandPunch is working successfully, change the
default command mode password in the HandPunch Readers. Create
passwords that are 2- to 3-digits.
•
If someone is having trouble using the HandPunch Reader, first clean
the platen with a damp cloth. Then try reenrolling that person. Ensure
that their hand is positioned correctly. If trouble persists, contact your
ADP TLM Representative.
•
Always make sure that employees are entered in ADP HandPunch
Manager prior to enrollment at the HandPunch Reader.
•
Make sure that new employees are instructed in correct hand placement
techniques.
•
Encourage your employees to place their hands in the Readers to
become comfortable with the process. By placing their hands in the
Readers BEFORE ENROLLING, they will be much more likely to get a
trouble-free enrollment, and it will significantly lessen the number of
employees who will need to be reenrolled.
•
Statistics show that 2–4 weeks after the initial enrollment, 1% to 5% of
the employee population will need to be reenrolled.
•
Resetting the HandPunch causes all template data to be erased.
•
Do not delete employees at the HandPunch Reader itself. Changes to
employee information should be made in ezLaborManager and then
imported into ADP HandPunch Manager. Run Database Backup to
update the HandPunch Readers. (Refer to “Importing Employee
Information into ADP HandPunch Manager” on page 10 for detailed
instructions.)
•
Please remember that your HandPunch is a camera and may be
vulnerable to damage if not treated with care.
HandPunch Tips
Optimal HandPunch Enrollment Procedure
Use the following instructions during the employee enrollment process at the
HandPunch to minimize the possibility of errors. It is recommended that the
Administrator read through these instructions before beginning enrollment. The
enrollment process should be initiated by the Administrator, then completed by
the enrollee with Administrator supervision (as indicated).
1
Before enrolling a new user, allow the employee to practice hand placement
several times to become comfortable with hand placement. This will ensure
that the HandPunch receives good measurements during enrollment.
2
At the HandPunch, press Clear and Enter simultaneously, then enter your
ID number and press #.
Note:
If this is a new unit or a unit that has been reset, press Clear and Enter
and go to step 4.
3
Place your hand on the platen until the red lights on the Reader go out.
4
At the Password prompt, press 4, then Enter.
5
At the Add Employee prompt, press # (Yes).
6
At the ID # prompt, the Administrator should step away from the unit and
allow the enrollee to enter their ID number, and then press Enter. The
enrollee should be standing directly in front of the unit.
Note:
Prior to the enrollee entering their ID number would be an optimal
moment to practice hand placement.
7
At the Place Hand prompt, instruct the enrollee to place his/her right hand
properly on the platen until the red lights go out.
8
At the Remove Hand prompt, instruct the employee to remove his/her hand.
9
Repeat steps 7 and 8 two more times until the User Enrolled prompt is displayed.
Note:
If the unit continues to prompt for **Place Hand** 3/3, the enrollment
should be aborted, as the HandPunch has received insufficient data to
create a template. The employee will need to be educated on proper
hand placement before attempting to reenroll.
10 At the Add Employee prompt, select one of the following actions:
a. To enroll another employee, press #, then repeat steps 6 through 9.
b. To Exit, press 5.
Note:
If your company has multiple HandPunch units, ensure that they are all
mounted at the same height. Varying heights affect hand placement and
will adversely affect hand verification. A recommended 48” from the
top of the HandPunch to the floor is best.
User’s Guide
23
24
HandPunch Platen Cleaning
It is important to clean the HandPunch platen when needed in order to keep the
HandPunch operating properly. Dirt on the platen may cause disturbance to camera functioning.
The best way to clean the platen is to use regular window cleaner and a clean
cloth. You may also use 99% isopropyl alcohol.
Do not use any cleaning fluids or hand cleaners containing the following
ingredients, as they may affect the platen’s ability to reflect light properly:
•
Acetone
•
Acetate
•
Methanol
•
Ethanol
Hand cleaners and creams containing methanol and/or ethanol may cause damage to the platen surface. Employee’s should only apply such cleaners and
creams after using the HandPunch in order to protect the platen.
User’s Guide
Chapter
2
Bell Schedules
Note:
Bell Schedules is an available feature of the Full
HandPunch only.
Introduction
Bell schedules allow you to configure the Full HandPunch Reader to ring a
bell at specified times within the day and for selected days of the week. The
bells can be used to announce such events as the start and stop of the work
day, breaks, or lunch times. Using bell schedules involves a three-step process:
•
Set up the bell schedules as described in this chapter.
•
Assign a bell schedule to the Reader. See “Adding a HandPunch
Reader to a Site” on page 42.
•
Send the bell schedules to the Site. See “Sending Bell Schedules to
the HandPunch Readers (Full HandPunch Only)” on page 75.
In this Chapter
•
Adding a Bell Schedule
•
Editing a Bell Schedule
•
Deleting a Bell Schedule
•
Using an Existing Bell Schedule as a Template
Chapter 1: Bell Schedules
26
1
Choose Bell Schedule
Manager main menu
Add Bell Schedule from the ADP HandPunch
Or
Click the Add Bell Schedule button
dialog box opens.
p on the toolbar. The Bell Schedule
The current bell
schedules are
listed. Click to
select; Ctrl-Click to
deselect.
Figure 2-1: Bell
Schedule dialog
box
2
Click Add to open the Bells dialog box.
Figure 2-2: Bells
dialog box
User’s Guide
3
Type a name for this schedule in the Bell Schedule Name text box.
4
In the Time column, enter the time of day (24-hour format) that you want
this bell to sound (for example, 14:00 for 2 p.m.).
5
Enter the number of seconds for the bell to sound in the Duration column.
6
Click to select the days of the week that you want the bell to sound, or Click
Every-Day.
27
This bell schedule
needs two bell
times, one for the
start of the day and
one for the ending.
The bell will sound
for three seconds
every day except
Sunday
Figure 2-3: Bells
dialog box with
two bell times.
7
To add additional bell times for this bell schedule, repeat Step 4, Step 5, and
Step 6.
8
Click Save to save this bell time configuration.
9
Click Close to return to the Bell Schedule dialog box.
User’s Guide
28
If your company’s work schedule changes, you may want to change the times or
the days that the bells sound.
1
Manager main menu
Or
dialog box opens.
The current bell
schedules are
listed. Click to
deselect.
Figure 2-4: Bell
Schedule dialog
box
2
User’s Guide
Click the name to select the bell schedule you want to edit.
3
Click Edit Bell. The Bells dialog box opens showing the schedule you
selected.
Figure 2-5: Bells
dialog box to edit a
schedule
4
To modify the time, Click to select the current time in the Time column and
change it to a new time (24-hour format, 18:00 for 6 p.m., for example).
Click to select (highlight) the time or duration. Enter the new time or duration.
Figure 2-6: Editing
time and duration
5
To modify the duration in seconds that the bell sounds, Click on the current
duration in the Duration column and enter a new value.
6
To modify the days of the week that you want the bells to sound, Click to
select or deselect the appropriate day or Click Every-Day.
7
Click Save to save the edited bell schedule.
8
User’s Guide
29
30
Deleting a Bell Schedule
If your company’s work schedule changes, you may no longer need certain bell
schedules and want to delete them.
1
Manager main menu
Or
dialog box opens.
The current bell
schedules are
listed. Click to
deselect.
Figure 2-7: Bell
Schedule dialog
box
2
Click the name to select the bell schedule you want to delete.
3
Click Delete. A confirmation dialog box appears warning you that all assignments to this schedule will be deleted.
Figure 2-8: Bell
Schedule delete
warning
User’s Guide
4
Click Yes to delete the bell schedule and return to the Bell Schedule dialog
box.
5
There may be times when you need to create a new bell schedule that is similar
(but not exactly the same) to an existing one. When that happens, you can use an
existing bell schedule as a template for the new one. Rather than starting all over
again, you simply change the few items that are different and save as a separate
bell schedule.
To use a bell schedule as a template for another schedule:
1
Manager main menu
Or
dialog box opens.
The current bell
schedules are
listed. Click to
deselect.
Figure 2-9: Bell
Schedule dialog
Box
2
Click the name to select the bell schedule you want to use as a template.
User’s Guide
31
32
3
Click Edit Bell. The Bells dialog box opens showing the schedule you
selected.
Figure 2-10: Bells
dialog box showing
template
4
Click Save As. The Save As dialog box opens.
Figure 2-11: Bell
Schedule name
Save As dialog
box.
User’s Guide
5
Type the name of the schedule you are adding in the Name text box.
6
Click OK to save the new name and return to the Bells dialog box.
7
Follow Step 4, Step 5, and Step 6 (page 29) in “Editing a Bell Schedule” to
configure the desired settings for the new bell schedule.
8
Click Save to save the new bell schedule.
9
Chapter
3
HandPunch Sites
Introduction
The HandPunch Site is the building or location where you have your
Reader(s). Your company can have one or many Sites and they can all be
connected through your HandPunch software. When you set up your Site,
you tell HandPunch how the Sites and Readers will communicate with each
other.
In this chapter
•
Adding a HandPunch Site
•
Editing a HandPunch Site
•
Deleting a HandPunch Site
•
Viewing a List of HandPunch Sites
Chapter 1: HandPunch Sites
34
Adding a new HandPunch Site involves naming the Site and setting up the correct connection type for that Site.
To Name a New Site
1
Choose Site
main menu
Add HandPunch Site from the ADP HandPunch Manager
Or
Right-Click the My HandPunch Sites icon and select Add HandPunch
Site from the pop-up menu that opens.
Or
Choose the Add a Site button
from the toolbar. The Add HandPunch
Site dialog box opens.
Figure 3-1: Add
HandPunch Site
dialog box
User’s Guide
2
Type the name of the Site you’re adding in the Site Name text box.
3
Click on the arrow in the Time zone selection box and select the appropriate
time zone for your location.
4
In the Connection Type group box, choose one of the following:
•
Select Modem to set up a modem connection to the HandPunch Site.
See “To Set Up a Modem Connection” on page 35.
•
Select Direct to set up a direct connection to the HandPunch Site. See
“To Set Up a Direct Connection” on page 36.
•
Select Ethernet to set up an Ethernet interface. See “To Set Up an
Ethernet Connection (Full HandPunch Only)” on page 37.
To Set Up a Modem Connection
If the HandPunch Site is connected using a modem:
1
Select the serial (communication) port your modem uses in the Serial Port
group box.
2
Click the down arrow in the Baud Rates drop-down list if you need to
change the value. Press the Tab key to move to the Phone Number text box.
Select the appropriate baud rate.
14000 is the maximum supported
setting. HandPunch LE Readers
operate at 2400 or less.
Click to select the modem init string.
Figure 3-2:
Setting Baud Rate
for Modem
Connection
3
Enter the 7- or 10-digit phone number of the HandPunch modem and press
the Tab key to move to the Modem Init String selection box.
4
Click the
button to select your modem from a list. If your modem is not
listed:
•
Test the modem using Generic Hayes(1), Generic Hayes(2), and/or
Generic Hayes(3). (These are common settings for many modems.)
•
Refer to the documentation for your modem for an appropriate string, or
contact your ADP TLM Representative to get a modem string created
for you. Then enter the string in the Modem Init String text box.
Note:
5
After you set up your first modem connection, any additional modem
connections will use the first configuration as the default.
Click Add to save the Site information. An empty Add HandPunch Site dialog box opens.
User’s Guide
35
36
6
If you wish to add additional Sites at this time, follow instructions in “Adding a HandPunch Site” on page 34.
7
To Set Up a Direct Connection
If the HandPunch Site is locally connected using the serial port on your computer:
1
Select the serial (communication) port that the HandPunch is connected to in
the Serial Port group box.
2
Click the down arrow in the Baud Rates drop-down list if you need to
change the value.
Select the appropriate baud rate.
14000 is the maximum supported
setting. HandPunch LE Readers
operate at 2400 or less.
Figure 3-3:
Setting Baud Rate
for Direct
Connection
User’s Guide
3
4
5
To Set Up an Ethernet Connection (Full HandPunch Only)
If the HandPunch Site is connected over an Ethernet network:
1
Enter the Internet Protocol (IP) address of the HandPunch Site in the IP
Address text box.
The IP address must be a
statically assigned address.
Figure 3-4:
Setting IP Address
for Ethernet
Connection
2
3
4
Note:
The IP port used to communicate with the HandPunch Site must be set
to 3001.
User’s Guide
37
38
Editing a HandPunch Site
If there is a change in the connection used by a HandPunch Site, edit the Site
information to make that change.
To Edit a Site
1
Click on the Site name that you want to edit to select that Site. The Site configurations appear in the Settings Pane.
Click to select the
desired Site to edit.
If there is a “+” next
to My HandPunch
Sites, Click to display the Sites.
Once the Site is
selected (highlighted), the Site
configurations
appear in the
Settings Pane.
Figure 3-5: Site
configurations
appear in the
Settings Pane.
User’s Guide
2
Follow setup instructions in “Adding a HandPunch Site” on page 34 to make
the desired changes.
3
Press Save to save your changes.
1
Click on the Site name that you want to delete to select that Site.
2
Click the Delete a Site button
from the HandPunch toolbar
Or
Choose Site
Delete HandPunch Site from the ADP HandPunch Manager main menu bar
Or
Right-Click the Site name to open the Site pop-up menu and choose Delete
HandPunch Site.
Figure 3-6: The
HandPunch Site
pop-up menu
3
A confirmation message appears.
Figure 3-7: Delete
HandPunch Site
warning
4
Click Yes to delete the Site. All Readers assigned to the Site will be deleted.
Or
Click No if you do not want to delete. The Site remains in your list of HandPunch Sites.
User’s Guide
39
40
Viewing a List of HandPunch Sites
ADP HandPunch Manager can display a list of HandPunch Sites. To display this
list:
1
Choose Reports
Site from the ADP HandPunch Manager main menu
bar. A list of all Sites opens in Windows Notepad.
Figure 3-8:
HandPunch Site
List in Notepad
see the whole list.
User’s Guide
2
3
Exit or Click Close
to return to the
Chapter
4
HandPunch
Readers
Introduction
A HandPunch Reader is a biometric device that accurately identifies
employees’ hands as a method of punching in or out of the office or plant.
The HandPunch prevents punches by anyone other than the identified
employee. You can set up as many Readers as you need at each Site, and
assign only certain employees to certain Readers. You can also select what
punch functions you would like available at the Reader and assign them to
specific function keys.
In this Chapter
•
Adding a HandPunch Reader to a Site
•
Assigning Only Selected Employees to a Reader
•
Activating Reader Function Keys
•
Deleting a HandPunch Reader
•
Viewing a List of HandPunch Readers
Chapter 1: HandPunch Readers
42
1
Click to select the Site name to which you want to add a new Reader.
Figure 4-1:
Navigation Pane
with HandPunch
Site selected
2
Click the Add a Reader button
from the HandPunch toolbar
Or
Right-Click the Site name and select Add HandPunch Reader from the
pop-up menu that opens.
Or
Choose Reader
Add HandPunch Reader from the HandPunch main
menu bar. The HandPunch Reader configuration screen opens.
Check with your
ADP TLM Representative before
changing rejection threshold
Figure 4-2: Add
HandPunch
Reader dialog box
User’s Guide
3
Type the Reader name in the Reader Name text box.
4
Click the down arrow on the Reader Type drop-down list and choose either
Full HandPunch or HandPunch LE (HP LE).
5
Type the unique Reader address (set up at the HandPunch Reader during
installation) used when communicating with this Reader in the Reader
Address text box. For Ethernet, this number must be 0. For direct and
modem connections these numbers start at 1 and continue up through the
total number of Readers deployed. Press the Tab key.
6
Optional: Type a maximum 3-digit password in the Command Mode Password text box and press the Tab key.
Note:
7
Make note of the command mode password. This password is required
when performing administrative functions at the HandPunch Reader.
Type the length of the employees’ badge numbers in the Default Badge
Number Length text box, or accept the default. If the badge numbers vary
in length, enter the number of digits in the longest number. Press the Tab
key.
Warning: Do not use badge ID lengths greater than eight digits if using a supervisor function at the Full HandPunch.
8
Type the number of punch attempts in the Retry Limit text box. This is the
number that the HandPunch Reader will allow before rejecting an invalid
hand placement. Press the Tab key.
9
Click the down arrow to select either 12-hour or 24-hour format from the
Clock Display drop-down menu. Press the Tab key.
10
If this is a door access HandPunch Reader (Full HandPunch only), enter the
duration in seconds in the Door Unlock Duration text box. This is the number of seconds that you want the door to remain unlocked when a valid
punch is accepted. Press the Tab key.
11
Accept the default value (125) in the Rejection Threshold text box.
Warning: Changing this value could stop employees from being able to use the
HandPunch Reader. ADP recommends that you leave the default
value of 125. Contact your ADP TLM Representative before making
any changes to this field.
12
If you want bells to sound at selected times (Full HandPunch only): In the
Bell Schedule Name field, select a bell schedule from the drop-down list.
Refer to “Bell Schedules” on page 25 for instructions on creating scheduled
bell times.
13
Click the appropriate button in the Type of HandPunch group box to select
one of the following options:
Figure 4-3: Type of
HandPunch
User’s Guide
43
44
14
•
Door Access (Full HandPunch only): Choose this if you will use the
Reader for door access only. Punches will not be imported into
ezLaborManager, but will be stored in the door access database. Contact
your ADP TLM Representative for more information. See “Managing
Door Access Punches” on page 101 for more information.
•
Time and Attendance: Choose this if you will use the Reader to record
time and attendance (including door access). Punches will be imported
into ezLaborManager only. They are not stored in the door access
database. See “Managing Door Access Punches” on page 101.
Accept the default selection of the Assign All Employees check box to
allow ALL employees in your ezLaborManager database to use this Reader.
If you plan to allow only a few of your employees to use this Reader, deselect this option by clicking in the check box. Then, see “Assigning Only
Selected Employees to a Reader” on page 45 to assign selected employees to
the Reader.
Figure 4-4:
Assign all
Employees option
User’s Guide
15
Click Add to save the Reader information. An empty Add HandPunch
Reader dialog box opens.
16
If you wish to add additional Readers to the selected HandPunch Site, repeat
Step 3 through Step 15. If you wish to add a Reader to a different HandPunch Site, Click Close in the Add HandPunch Reader dialog box, and
repeat Step 1 through Step 15.
17
By default, all employees are assigned to all Readers. If you want only certain
employees to be able to punch at a particular Reader:
1
Click the name to select the Reader for which you want to edit employee
assignment.
2
Click the Assign Employees tab to open the Assign Employees screen.
Click to select the
Reader. You may
need to Click the “+”
next to the Site to
reveal the Readers
for that Site.
To assign employees
for other Readers,
Click the down arrow
and select the
Reader name from
the drop-down list.
Figure 4-5:
Assign Employees
screen
Note:
3
All employees will be assigned to this HandPunch Reader if this option
is selected on the Add a HandPunch Reader screen. Once you move
employees from Assigned to Unassigned, this option is turned off automatically for this HandPunch Reader. See “Adding a HandPunch
Reader to a Site” on page 42.
Click the names to select the employees that you want to move from either
the Employee(s) Assigned column to the Unassigned Employee(s) column,
or from the Unassigned Employee(s) column to the Employee(s) Assigned
column. To highlight multiple employees, choose one of the following
methods:
User’s Guide
45
46
Note:
The HandPunch LE has a maximum limit of 512 employees that can
be assigned to the Reader. If this limit is exceeded, you will receive a
warning message.
Figure 4-6:
HandPunch LE
employee limit
warning
•
To select several employees whose names are not listed next to each
other, hold down Ctrl, then Click the name of each employee.
Figure 4-7:
Using Ctrl-Click to
select multiple
employees
•
To select several employees whose names are listed together, Click the
name of the first employee that you want to select. Press Shift, then
Click the name of the last employee you want to select.
Figure 4-8:
select multiple
employees
4
Choose one of the following options to move the employee names from
either the Employee(s) Assigned list box to the Unassigned Employee(s) list
box, or from the Unassigned Employee(s) list box to the Employee(s)
Assigned list box:
•
User’s Guide
Use the Move Right button
or Move Left button
to move the
selected employees between columns. If you make a mistake or change
your mind, use the Move Right button or Move Left button to return
them to their original list box.
•
Use the Move All Right button
or Move All Left button
to
move all employees (not just those that you have selected) between
columns. If you make a mistake or change your mind, use the
appropriate button to move employees between the list boxes.
•
Click Save. The changes will take effect the next time you communicate
with this HandPunch Reader.
User’s Guide
47
48
The HandPunch Readers used with ADP HandPunch Manager come with a preset number of usable Function Keys (four for the Full HandPunch, two for the
HandPunch LE), which allow you to quickly perform certain functions, such as
adding punches, and job or department transfers. The HandPunch devices used
with ADP HandPunch Manager have preconfigured functions assigned to the
Function Keys. However, you may add or remove functions assigned to keys, as
well as select which keys you want to be operative at each Reader. All Function
Keys which you wish to use at the Reader must be activated prior to using the
Reader.
1
Click the name to select the Reader you want to activate Function Keys for.
2
Click the Function Key Configuration tab to open the Function Key Configuration screen.
Click to select
the Reader.
Click to select
functions
Click to activate
the Function
Key. An X means
that Key will be
activated at the
Reader.
Figure 4-9:
Function Key
Configuration
screen
User’s Guide
3
If you wish to change functions assigned to a key, click on the Function
Name of a key to open the List of Function Names window.
Figure 4-10: List of
Function Names
4
Click on each function that you wish to assign to the key. Click on a highlighted function to deselect it. You may choose up to four functions for each
key.
Note:
Available functions include department transfer, job transfer, department and job transfer, lunch out, tips entry, and tips and gross receipts
entry. (To activate the gross receipts function, you must also activate the
tips function.)
5
When you are finished, click OK.
6
Repeat steps 3 through 5 for each key for which you want to change function
assignment.
7
Click in the check box of the Activate Fkey column next to each Function
Key that you want to use at the Reader. If you make a mistake, click on the
box again to deselect your choice.
8
Click Save to complete the selection process.
User’s Guide
49
50
Deleting a HandPunch Reader
1
Click to select the Reader that you want to delete from the ADP HandPunch
Manager main window Navigation Pane. The Reader name is then highlighted.
2
Click the Delete Reader button
from the toolbar.
Or
Right-Click the Reader name and select Delete HandPunch Reader from
the pop-up menu that opens.
Or
Choose Reader
Delete HandPunch Reader from the ADP HandPunch Manager main menu.
A confirmation message appears.
Figure 4-11:
Delete Reader
warning message
3
Click Yes to delete the Reader. The Reader is removed from that Site.
Or
Click No to cancel the request.
User’s Guide
ADP HandPunch Manager can display a list of HandPunch Readers. To display
this list:
1
Choose Reports
Reader from the ADP HandPunch Manager main
menu bar. A list of all Readers opens in Windows Notepad.
Figure 4-12:
HandPunch
Reader List in
Notepad
see the whole list.
2
3
Exit or Click Close
ADP HandPunch Manager main menu
to return to the
User’s Guide
51
52
User’s Guide
Chapter
5
HandPunch
Administrators
Introduction
HandPunch Administrators are ezLaborManager users assigned to perform
technical and administrative functions at the HandPunch Reader. They are
responsible for such activities as setting up the HandPunch system and
enrolling employees. You must assign employees Administrator privileges
in order for them to have access to these special functions in the HandPunch.
In this chapter
•
Providing HandPunch Access to Administrators
•
Removing HandPunch Administrator Functionality
•
Viewing a List of HandPunch Administrators
Chapter 1: HandPunch Administrators
54
1
Choose Administrators
HandPunch Administrators from the ADP
HandPunch Manager main menu. The HandPunch Administrator selection
dialog box opens with all employees listed in the Employees list box.
Figure 5-1:
HandPunch
Administrator
selection dialog
box
2
Click to choose the Administrator’s name in the Employees column. To
highlight multiple names, choose one to the following methods:
•
To select several names that are not listed next to each other, hold down
Ctrl, then Click the name of each Administrator.
Figure 5-2:
Using Ctrl-Click to
select multiple
names
User’s Guide
•
To select several employees whose names are listed together, Click the
name of the first employee whom you want to select. Press Shift, then
Click the name of the last employee you want to select.
Figure 5-3:
select multiple
names
3
Use the Move Right button
to move the selected names from the
Employees list box to the Administrators list box. If you make a mistake or
change your mind, use the Move Left button
to return selected employees to the Employees list box. The Administrators list box shows the
employees who now can perform Administrator functions.
Figure 5-4:
HandPunch
Administrators list
box with newly
selected names
4
Repeat Step 2 and Step 3 for each employee whom you wish to have access
to Administrator functions.
5
Click Close to save your changes and return to the ADP HandPunch Manager main menu.
User’s Guide
55
56
Removing HandPunch Administrator Functionality
To remove Administrator access for specific employees using ADP HandPunch
Manager:
1
Choose Administrators
HandPunch Administrators from the ADP
HandPunch Manager main menu. The HandPunch Administrator selection
dialog box opens.
Figure 5-5:
HandPunch
Administrator
selection dialog
box
2
In the Administrators column, Click to select the name of the Administrator
you want to remove. You can select more than one name using the process
described in Step 2 in “Providing HandPunch Access to Administrators” on
page 54.
3
Use the Move Left button
to move the selected names from the Admin-
istrators list box to the Employees list box. These Administrators are
returned to basic employee status. If you make a mistake or change your
mind, use the Move Right button
Administrators list box.
User’s Guide
to return the selected names to the
4
Repeat Step 2 and Step 3 for each employee for whom you want to remove
access to Administrator functions.
5
Click Close to save your changes and return to the ADP HandPunch Manager main menu.
ADP HandPunch Manager can display a list of HandPunch Readers. To display
this list:
1
Select Reports
Administrator from the ADP HandPunch Manager
main menu bar. A list of all Administrators opens in Windows Notepad.
Figure 5-6:
HandPunch
Administrator Log
in Notepad.
see the whole list.
2
3
Exit or Click Close
to return to the
User’s Guide
57
58
User’s Guide
Chapter
6
HandPunch
Communications
Introduction
The communication between the Sites and the Readers is one of the key elements to the ADP HandPunch Manager system. For the system to work
properly, each Site must have all of the information about each Reader, and
vice versa. Each of the Readers is set up with individual configurations, such
as the employees who can use it, the bell schedules that apply (Full HandPunch only), or the Function Keys setup. You must send these configurations to the HandPunch Sites after you add or edit HandPunch Readers.
In this Chapter
•
Communications Progress Window
•
Sending HandPunch Configurations to the HandPunch Readers
•
Sending PC Date and Time to the HandPunch Readers
•
Automating Sending of PC Date and Time to the HandPunch
Readers
•
Editing an Automated Send PC Date and Time Event
•
Deleting an Automated Send PC Date and Time Event
•
Viewing a List of Automated Events
•
Sending Daylight Savings Time to the HandPunch Readers
•
Sending Bell Schedules to the HandPunch Readers (Full
HandPunch Only)
•
Sending Function Key Configurations to the HandPunch Readers
•
Sending All Configurations to All HandPunch Readers
•
Adding Leading Zeros to Department and Job Transfer Punches
•
Assigning Maximum Length for Tips and Gross Receipts
Chapter 1: HandPunch Communications
60
When you use any of the communications functions in ADP HandPunch Manager (including Update, Collect and Send), a Progress Window will appear that
displays both the steps that are being performed for that particular function, as
well as notification of any errors that have occurred during the communications
process. The Progress Window behaves in a consistent manner, regardless of
which function is being performed.
1
Run the desired function from the ADP HandPunch Manager main menu or
the toolbar buttons.
2
After you give the command to send your information, the Progress Window
will appear.
Check mark
appears as
each step is
completed.
Each step of the
procedure is
listed.
Processes are
displayed as
they occur.
The OK button.
Gray means the
process was successful. Yellow
means there was
an error.
Figure 6-1:
Progress Window
The following features are displayed in the Progress Window:
3
User’s Guide
•
A list of the steps in the order that they are being performed by ADP
HandPunch Manager.
•
A check mark which will appear as each step has been completed.
•
A written description of the processes being performed (or an error
message if applicable).
•
The OK button.
Once the communications function has been completed, the Progress Window will display the results of the process - either that the process was successful or that an error occurred.
If an error occurred during the communications process, the OK button will
be yellow. Click on the OK button to display the Error Log, which will
describe the error that occurred during the communications process, as well
as suggested steps to resolve the issue. (If you are not able to resolve the
issues listed in the Error Log, please call your ADP TLM Representative for
assistance.)
Figure 6-2:
Error Log
If the communications process was successful, the OK button will be gray.
Click the OK button to close the Progress Window.
Warning: If you are working in another window on your desktop and the
Progress Window is displayed as inactive when it has completed its
communication, it will display an inactive color scheme.
Figure 6-3:
Inactive Window
In this case, the OK button will appear gray, even if the event was
unsuccessful. By clicking the OK button, the window will become
active, the OK button will become yellow, and the Error Log will
open.
Note:
For special information on the functioning of the Progress Window
during preconfigured automated events, see “Viewing The Progress
Window and Minimizing Scheduler Alert” on page 96.
User’s Guide
61
62
Sending HandPunch Configurations to the HandPunch Readers
1
Choose Communications
Send HandPunch Configurations from the
ADP HandPunch Manager main menu
Or
Choose the Send HandPunch Configuration button p from the toolbar.
The Send HandPunch Configurations dialog box opens.
Select the Sites from the
List of Sites. Ctrl-Click to
deselect.
If you select this check
box, you will send Function
Key configurations at the
same time.
Figure 6-4: Send
HandPunch
Configurations
dialog box
User’s Guide
2
Click to select the names of the HandPunch Sites you want to send the configuration information to (use Ctrl-Click or Shift-Click to select multiple
entries) or Click Select All to highlight all HandPunch Sites. If you make a
mistake, Ctrl-Click to deselect a choice or Click the Clear All button and
then Click to select the correct Site(s).
3
You may choose to send Function Key configurations at this time as well.
Click in the Send Function Key Data to Readers check box to select this
option. (To send Function Key configurations separately, see “Sending
Function Key Configurations to the HandPunch Readers” on page 76.)
4
Click Send HandPunch Configurations to update the HandPunch
Reader(s).
5
The Progress Window will appear. (Follow the instructions under “Communications Progress Window” on page 60.) Click OK to close this window
(and to view the Error Log, if applicable).
6
You must send the date and time of your PC to the Readers in order that they be
in sync with each other.
Note:
1
Make sure that the date and time are correct on your computer prior to
performing this task.
Send PC Date and Time to HandPunch
from the ADP HandPunch Manager main menu
Or
Choose the Send PC Date and Time to HandPunch button p from the
toolbar. The Send PC Date and Time to HandPunch dialog box opens.
Select the Sites from the List of
Sites. Ctrl-Click to deselect.
Default date and time from your
computer. If this is not correct,
change the date and time on
your computer first.
Figure 6-5: Send
PC Date and Time
to HandPunch
dialog box
2
Confirm that the default date and time from your computer that is shown is
correct.
3
Click to select the names of the HandPunch Sites you want to send the date
and time information to (use Ctrl-Click or Shift-Click to select multiple
then Click to select the correct Site(s)
4
Click Send Date and Time to update the selected HandPunch Readers with
the date and time on your computer.
5
6
User’s Guide
63
64
Automating Sending of PC Date and Time to the HandPunch Readers
If the nature of your business operations involves frequent adjustment of the date
and time in your computer systems, you can create a schedule that will send your
PC date and time to the HandPunch Readers on an automatic basis using ADP
HandPunch Scheduler (see “ADP HandPunch Scheduler Information” on
page 95).
1
Choose Tools
Figure 6-6:
Schedule Actions
dialog box
2
Click Add to assign a name to the Send PC Date and Time schedule you
wish to create. The Add Event Name dialog box appears.
Type the name of
the new Send PC
Date and Time
schedule.
Figure 6-7: Add
Event Name
dialog box
3
User’s Guide
Type the name you wish to use for the Send PC Date and Time schedule in
the Event Name text box. Click OK to return to the Schedule Actions dialog
box.
4
Click the arrow on the Action drop-down list and select the Send PC Date
and Time option.
Figure 6-8: Action
Drop-down list
5
wish to apply to the Send PC Date and Time process in the When dropdown list.
Figure 6-9: Select
interval of
collection
6
Configure the new Send PC Date and Time process as follows:
1
Enter the time of day at which you want the Send PC Date and Time process
performed in the Time text box. You may use the up and down arrows to
move the time, or you may enter numbers manually from your keyboard,
using the right and left arrow keys to highlight and move between hour, minutes and seconds. Be sure that AM or PM is correctly selected.
Enter time to
Send PC Date
and Time.
Click to select
days; Click again
to deselect.
Figure 6-10:
Configuring Daily
Send PC Date
and Time
2
Choose the days on which you want the Send PC Date and Time process to
occur in the Days of the week group box, clicking the box next to a day to
select it, clicking on a checked box to deselect it.
3
Click Save to add the new Send PC Date and Time schedule to the ADP
HandPunch Scheduler events.
4
User’s Guide
65
66
1
Enter the minutes after the hour at which you want the Send PC Date and
Time process performed in the Minutes text box. For example, enter “30” to
send the date and time every thirty minutes after the hour, with 30 representing, e.g., 9:30, 10:30, etc. To collect on the hour, enter 0.
Enter Hourly
increment.
Figure 6-11:
Configuring
Hourly Send PC
Date and Time
User’s Guide
2
3
1
Enter the interval of minutes at which you want the Send PC Date and Time
process performed in the Minutes text box. For example, enter “10” to send
the date and time at that moment and every ten minutes thereafter.
Enter Minutes
interval.
Figure 6-12:
Configuring Send
PC Date and
Time by Minutes
2
3
User’s Guide
67
68
1
Enter the date on which you want the Send PC Date and Time process performed in the Date text box. You may use the up and down arrows to move
the date, or you may enter numbers manually from your keyboard, using the
right and left arrow keys to highlight and move between month, day and
year.
Enter date to
Send PC Date
and Time.
Enter time to
Send PC Date
and Time.
Figure 6-13:
Configuring One
Time Only Send
PC Date and
Time
2
Enter the time of day at which you want the Send PC Date and Time process
performed in the Time text box. You may use the up and down arrows to
move the time, or you may enter numbers manually from your keyboard,
3
4
Note:
User’s Guide
automated Send PC Date and Time event, you may wish to remove the
configuration from the list of automated events. (See “Deleting an Automated Send PC Date and Time Event” on page 70.)
Send PC Date and Time schedule, you may edit the schedule to apply those
changes.
To Edit a Schedule
1
Choose Tools
2
3
Select the Send PC Date and Time schedule options you want for the edited
event (see “Automating Sending of PC Date and Time to the HandPunch
Readers” on page 64).
4
5
User’s Guide
69
70
Deleting an Automated Send PC Date and Time Event
To cancel an automated Send PC Date and Time schedule, you must remove it
from the ADP HandPunch Scheduler’s list of automated events.
1
Choose Tools
2
3
Figure 6-14:
Remove Event
confirmation box
User’s Guide
4
5
1
Choose Reports
menu bar
Or
Right-Click on the ADP HandPunch Scheduler icon in the system tray of
Figure 6-15:
Event Log file in
Notepad
see the whole list.
2
3
Exit or Click Close
to return to the
Log:
1
Choose Reports
main menu bar
Or
Right-Click on the ADP HandPunch Scheduler icon in the system tray of
User’s Guide
71
72
Figure 6-16:
Transaction Log
file in Notepad
see the whole list.
2
3
Exit or Click Close
to return to the
As the Transaction Log becomes filled with many communications events, you
may wish to clear the log of information.
User’s Guide
1
Choose Tools
2
When Daylight Savings Time changes in the Spring and Fall, you need to adjust
your HandPunch.
1
Set Daylight Savings Time from the ADP
HandPunch Manager main menu
Or
Choose the Set Daylight Savings Time button
Set Daylight Savings Time dialog box opens.
p from the toolbar. The
Select the Sites
from the List of
Sites. Ctrl-Click
to deselect.
Figure 6-17: Set
Daylight Savings
Time dialog box
2
Click to select the names of the HandPunch Sites you want to send the Daylight Savings Time information to (use Ctrl-Click or Shift-Click to select
multiple entries) or Click Select All to highlight all HandPunch Sites. If you
make a mistake, Ctrl-Click to deselect a choice or Click the Clear All button
and then Click to select the correct Site(s).
User’s Guide
73
74
3
Click the down arrow next to the date in the Spring group box to open the
calendar.
Click the down
arrow to open the
calendar.
Click the scroll
arrows to page
through the
months.
Click the day to
select it.
Figure 6-18:
Daylight Savings
Time Calendar
4
Select the changeover day in Spring from the pop-up calendar and press the
Tab key.
5
Enter the time you want the changeover to occur in the Time text box. You
may use the up and down arrows to move each section of the time, or you
may enter numbers manually from your keyboard, using the right and left
arrow keys to highlight and move between hour, minutes and seconds. Type
A to select AM; type P to select PM. (Unless your Site has special needs,
enter 2:00 a.m.)
6
Repeat Step 3, Step 4, and Step 5 to set the date and time in the Fall group
box.
7
Click Set Daylight Savings Time to update the Readers.
8
9
Note:
User’s Guide
Daylight Savings Time information must be sent to the Readers every
year with the new applicable changes. (The Daylight Savings Time
dialog box always opens with default Date and Time values. They will
not display the settings that were previously sent to the Readers. This is
a safety precaution to facilitate accurate communications.)
Sending Bell Schedules to the HandPunch Readers (Full HandPunch Only)
Sending Bell Schedules to the HandPunch Readers (Full HandPunch Only)
Bell schedules allow you to configure the Full HandPunch Reader to ring a bell
at specified times. For more information on this feature, see “Bell Schedules” on
page 25. Bells will not sound at Full HandPunch Readers until bell schedules
have been assigned to them. To assign bell schedules to Full HandPunch Readers, refer to “Adding a HandPunch Reader to a Site” on page 42.
1
Punch Manager main menu
Send Bell Schedule from the ADP Hand-
Or
Click the Send Bell Schedule button
Schedule dialog box opens.
p on the toolbar. The Send Bell
Select the Sites
from the List of
Sites. Ctrl-Click to
deselect.
Figure 6-19: Send
Bell Schedule
dialog box
2
Click to select the names of the HandPunch Sites you want to send the Bell
Schedule information to (use Ctrl-Click or Shift-Click to select multiple
3
Click Send Bell Schedule to update the Readers.
4
5
User’s Guide
75
76
Sending Function Key Configurations to the HandPunch Readers
Function Keys enable employees and supervisors to perform certain functions,
such as adding punches, at the Reader. Before the Function Keys will work at the
Reader, you must send the Function Key configurations to each Reader. (To send
Function Key configurations at the same time as HandPunch configurations see
“Sending HandPunch Configurations to the HandPunch Readers” on page 62.)
1
Send Function Key Configuration from
the ADP HandPunch Manager main menu
Or
Choose the Send Function Key Configuration button p from the toolbar. The Send Function Key Configuration dialog box opens.
Select the Sites
from the List of
deselect.
Figure 6-20: Send
FKey
Configuration
dialog box.
User’s Guide
2
Click to select the names of the HandPunch Sites you want to send the information to (use Ctrl-Click or Shift-Click to select multiple entries) or Click
Select All to highlight all HandPunch Sites. If you make a mistake, CtrlClick to deselect a choice or Click the Clear All button and then Click to
select the correct Site(s).
3
Click Send FKey Configuration to update the Readers.
4
5
ADP HandPunch Manager provides you with the option to send all of your configuration information to all of the Readers at the same time. This includes:
•
Sending HandPunch Configurations
•
Sending PC Date and Time
•
Sending Daylight Savings Time
•
Sending Function Key Configurations
Note:
Bell Schedules must be sent as a separate function (see “Sending Bell
Schedules to the HandPunch Readers (Full HandPunch Only)” on
page 75).
It is recommended that this option be used only at your initial setup, and only if
all Readers will be using the same configurations. Changes that are made after
your initial setup should be sent only to the applicable Sites using the individual
communications function as listed above. (Instructions for each communications
function are included in this chapter: “HandPunch Communications” on
page 59.)
To send all configurations to all Readers:
1
Send All Configurations to All Readers
from the ADP HandPunch Manager main menu. The Send All Configurations to All Readers dialog box opens.
Select the Sites
from the List of
deselect.
Figure 6-21: Send
All Configurations
to All Readers
dialog box
User’s Guide
77
78
2
While the Send All Configurations to All Readers function is intended to
communicate with all HandPunch Sites, you have the option to select the
Sites you wish to send all your configuration information to.
The Send All Configurations to All Readers window opens with all Sites
selected to be sent all configuration information. If you wish to deselect a
Site, Ctrl-Click on the Site name. If you wish to reselect a Site, Click on the
Site name. Click the Clear All button to deselect all Sites. Use Ctrl-Click or
Shift-Click to select multiple entries. Click Select All to highlight all HandPunch Sites.
3
Select the appropriate dates and times to make the Daylight Savings Time
changes.
Note:
Daylights Savings Time options must be set in order to use the Send All
Configurations to All Readers function. You must also type an entry for
every field (month, day, year, hour, minutes, seconds and AM/PM for
both Spring and Fall) in order to send your configurations. This is a
safeguard device to help keep your HandPunch date and time accurate
during the Daylight Savings Time changes. (Selecting dates from the
pop-up calendar serves as the equivalent of typing in every field for the
Date text boxes. Using the up and down arrows in the Time text box
serves as the equivalent of typing in that field.)
Click the down arrow next to the date in the Spring group box to open the
calendar.
Click the down
arrow to open the
calendar.
Click the scroll
arrows to page
through the
months.
Click the day to
select it.
Figure 6-22:
Daylight Savings
Time calendar
User’s Guide
4
Select the changeover day in Spring from the pop-up calendar and press the
Tab key.
5
Enter the time you want the changeover to occur in the Time text box. You
may use the up and down arrows to move each section of the time, or you
may enter numbers manually from your keyboard, using the right and left
arrow keys to highlight and move between hour, minutes and seconds. Type
A to select AM; type P to select PM. (Unless your Site has special needs,
enter 2:00 a.m.)
6
Repeat Step 3, Step 4, and Step 5 to set the date and time in the Fall group
box.
7
Click Send All Configurations to All Readers to update the Readers with
the configuration information.
Note:
If you have not entered the Daylight Savings Time information as
directed, you will not be allowed to send the configuration information.
A warning window will open, instructing you to complete entry of the
Daylight Savings Time settings. Click OK to return to the Send All
Configurations to All Readers dialog box and complete the settings
before sending the information to the Readers.
Figure 6-23: Set
Daylight Savings
Time warning
8
9
Note:
Daylight Savings Time information must be sent to the Readers every
year with the new applicable changes. (The Daylight Savings Time
dialog box always opens with default Date and Time values. They will
not display the settings that were previously sent to the Readers. This is
a safety precaution to facilitate accurate communications.)
User’s Guide
79
80
During setup of your ezLaborManager time and attendance system, each department and job is assigned an ID number. When department and job (labor) transfers are made at the HandPunch, that ID number is entered, then forwarded to
ezLaborManager during the Update, Collect and Send process.
The department and job transfer ID numbers in ezLaborManager are assigned a
set number of digits. ezLaborManager will only recognize labor transfers with
the designated number of digits. Some clients may use a large number of department/job IDs, requiring leading zeros for smaller numbers in order to meet the
digit number specifications. For example, a company designating four digits
would list job number 95 as 0095. ezLaborManager will not recognize a punch
entry of 95 if there is a designated four-digit requirement.
Note:
The maximum length that may be assigned for department/job transfer
IDs is eight digits.
The HandPunch does not recognize leading zeros entered for labor transfer
punches. If leading zeros are required for ezLaborManager, you may configure
the HandPunch to automatically add in leading zeros for department/job transfer
punches according to your company’s labor digit number specifications.
1
Choose Tools
Global Setup from the ADP HandPunch Manager main
menu bar. The Global Setup dialog box opens.
2
Click in the Zero-fill leading zeros in labor entries check box to have ADP
HandPunch Manager include leading zeros for labor transfer punches.
Figure 6-24:
Global Setup for
using leading
zeros in labor
transfers
User’s Guide
3
To include leading zeros for department transfers, be sure that the Department check box is selected. If you do not wish to include leading zeros for
department transfers, Click the Department check box to deselect it.
4
Select the number of digits that are assigned to department transfers in
ezLaborManager by Clicking the arrow on the Department drop-down
menu and selecting the appropriate number.
5
To include leading zeros for job transfers, be sure that the Job check box is
selected. If you do not wish to include leading zeros for job transfers, Click
the Job check box to deselect it.
6
Select the number of digits that are assigned to job transfers in ezLaborManager by Clicking the arrow on the Job drop-down menu and selecting the
appropriate number.
7
Click OK to save your settings and return to the ADP HandPunch Manager
main menu.
Note:
The leading zeros option is a global setting and will be applied to all
department and job transfer entries at the Readers. Be sure that all
department/job numbers in ezLaborManager are consistent with the
digit number designation.
User’s Guide
81
82
Assigning Maximum Length for Tips and Gross Receipts
If you have selected gross receipts and/or tips entry as available options at the
Readers, you may designate the maximum length of digits for the punch entries.
By default, tips are assigned a maximum length of five digits, and gross receipts
are assigned a maximum length of eight digits. If these limits are acceptable, no
further action is necessary.
If you wish to change the maximum length of gross receipts and/or tips entry at
the Readers:
1
Choose Tools
2
In the Maximum Length for Tips and Gross Receipts group box, click the
arrow in the Tips drop-down box and select a number from 1 to 8.
3
Click the arrow in the Gross Receipts drop-down box and select a number
from 1 to 8.
4
Click OK to save your settings and return to the ADP HandPunch Manager
main menu.
Note:
User’s Guide
Maximum length for tips and gross receipts is a global setting and will
be applied to all tips/gross receipts entries at the Readers.
Chapter
7
Collecting Punches
Introduction
On a routine basis, the Administrator will want to collect the punches from
the HandPunch Readers. Since the Readers and Sites are connected to the
ADP HandPunch Manager software, the Administrator can accomplish this
remotely by using the Update, Collect and Send function – without visiting
each of the Readers.
Update sends information to the HandPunch Reader that is set up in the ADP
HandPunch Manager software. Collect sends information such as punch
data, supervisor, and employee information from the HandPunch Reader to
the ADP HandPunch Manager software. For example, Collect brings in new
template information to the ADP HandPunch Manager software where it is
matched to the employee ID. The next Update will then distribute the new
information to the other Readers. Send automatically transmits the collected
punch data to ezLaborManager.
In this Chapter
•
Updating, Collecting and Sending Punches
•
Punch Upload Errors
•
Automating the Update, Collect and Send Process
•
Editing an Automated Update, Collect and Send Event
•
Deleting an Automated Update, Collect and Send Event
•
Viewing a List of Automated Update, Collect and Send Events
•
ADP HandPunch Scheduler Information
•
Viewing the Error Log
•
Sending Punches to ezLaborManager
•
More Information on Sent and Unsent Punches
Chapter 1: Collecting Punches
84
Updating, Collecting and Sending Punches
1
Update, Collect and Send from the ADP
Or
Click the Update, Collect and Send button
Collect and Send dialog box opens.
p on the toolbar. The Update,
Select the Sites
from the List of
deselect.
Figure 7-1:
Update, Collect
and Send dialog
box
User’s Guide
2
Click to select the names of the HandPunch Sites you want to send the information to and collect information from (use Ctrl-Click or Shift-Click to
select multiple entries) or click Select All to highlight all HandPunch Sites.
If you make a mistake, Ctrl-Click to deselect a choice or click the Clear All
button and then click to select the correct Site(s)
3
Click Update, Collect and Send to initiate the collection process. ADP
HandPunch Manager updates the HandPunch Readers and collects punch
information and new templates from the selected Sites.
4
5
Repeat Steps 2 through 4 to Update, Collect and Send data from another Site
or click Close to return to the ADP HandPunch Manager main menu.
85
Using the Collect and Send Now to ezLM Icon
During installation of the ADP HandPunch Manager software, an icon titled
Collect and Send Now to ezLM will be placed on your desktop. This icon can
be used to perform a one-time Update, Collect and Send routine, outside of the
regularly scheduled events.
Simply double-click the Collect and Send Now to ezLM icon on your desktop.
The Update, Collect and Send process will run, and the Progress Window will
appear. (Follow the instructions under “Communications Progress Window” on
page 60.) Click OK to close this window (and to view the Error Log, if applicable).
Punch Upload Errors
There is currently no system in place that will warn you if a punch entered at the
HandPunch is not accepted by ezLaborManager, either due to an error in the
badge ID number or the punch information itself. Such punches may simply be
rejected without further action. To view a list of rejected punches, a designated
Administrator may run the Posting Transaction Error Report in ezLaborManager.
Rejected punches may be posted by a designated Administrator with System role
access. (Contact your ADP TLM Representative for assistance.)
User’s Guide
86
You can automate the process of updating HandPunch Readers and collecting
punches by using the ADP HandPunch Scheduler function. (For more information on ADP HandPunch Scheduler see “ADP HandPunch Scheduler Information” on page 95.) ADP HandPunch Scheduler runs automatically on your
computer, Updating, Collecting and Sending punches at preconfigured times of
your choosing. All automated scheduled events will continue to run on your computer, unless manually removed (see “Deleting an Automated Update, Collect
and Send Event” on page 92).
ADP recommends that collection events not be configured to reflect real
time data in the ezLaborManager timecards (by having HandPunch data
collected on a perpetual basis). It is suggested that an interval of at least 5
minutes be allowed between collection events.
1
Choose Tools
Figure 7-2:
Schedule Actions
dialog box
User’s Guide
2
Click Add to assign a name to the Update, Collect and Send schedule you
wish to create. The Add Event Name dialog box appears.
Type the name of
the new Update,
Collect and Send
schedule.
Figure 7-3: Add
Event Name
dialog box
3
Type the name you wish to use for the Update, Collect and Send schedule in
the Event Name text box. Click OK to return to the Schedule Actions dialog
box.
4
Click the arrow on the Action drop-down list and select the Update, Collect
and Send option.
5
wish to apply to the new schedule in the When drop-down list.
Figure 7-4: Select
interval of
collection
6
Configure the new Update, Collect and Send process as follows:
1
Enter the time of day at which you want the Update, Collect and Send process performed in the Time text box. You may use the up and down arrows
to move the time, or you may enter numbers manually from your keyboard,
Enter time to
Update, Collect and Send
Click to select
days; click again to
deselect.
Figure 7-5:
Configuring Daily
Update, Collect
and Send
User’s Guide
87
88
2
Choose the days on which you want the Update, Collect and Send process to
occur in the Days of the week group box, clicking the box next to a day to
select it, clicking on a checked box to deselect it.
3
Click Save to add the new Update, Collect and Send schedule to the ADP
4
If you wish to add additional Update, Collect and Send schedules at this
time, follow instructions under “Automating the Update, Collect and Send
Process” on page 86.
5
1
Enter the minutes after the hour at which you want the Update, Collect and
Send process performed in the Minutes text box. For example, enter “30” to
Update, Collect and Send at every thirty minutes after the hour, with 30 representing, e.g., 9:30, 10:30, etc. To collect on the hour, enter “0.”
Enter Hourly
increment.
Figure 7-6:
Configuring
Hourly Update,
Collect and Send
User’s Guide
2
3
4
1
Enter the interval of minutes at which you want the Update, Collect and
Send process performed in the Minutes text box. For example, enter “10” to
Update, Collect and Send at that moment and every ten minutes thereafter.
Enter Minutes
interval.
Figure 7-7:
Configuring
Update, Collect
and Send by
Minutes
2
3
4
1
Enter the date on which you want the Update, Collect and Send process performed in the Date text box. You may use the up and down arrows to move
the date, or you may enter numbers manually from your keyboard, using the
right and left arrow keys to highlight and move between month, day and
year.
Enter date to
Update, Collect and Send.
Enter time to
Update, Collect and Send.
Figure 7-8:
Configuring One
Time Only
Update, Collect
and Send
User’s Guide
89
90
2
Enter the time of day at which you want the Update, Collect and Send process performed in the Time text box. You may use the up and down arrows
to move the time, or you may enter numbers manually from your keyboard,
3
4
5
Note:
User’s Guide
automated Update, Collect and Send, you may wish to remove the configuration from the list of automated events. (See “Deleting an Automated Update, Collect and Send Event” on page 92.)
Update, Collect and Send schedule, you may edit the schedule to apply those
changes.
To Edit a Schedule
1
Choose Tools
2
3
Select the Update, Collect and Send schedule options you want for the edited
event (see “Automating the Update, Collect and Send Process” on page 86).
4
5
If you wish to edit additional Update, Collect and Send schedules at this
time, repeat Step 2, Step 3 and Step 4.
6
User’s Guide
91
92
Deleting an Automated Update, Collect and Send Event
To cancel an automated Update, Collect and Send schedule, you must remove it
from the ADP HandPunch Scheduler’s list of automated events.
1
Choose Tools
2
3
Figure 7-9:
Remove Event
confirmation box
User’s Guide
4
5
If you wish to remove additional Update, Collect and Send schedules at this
time, repeat Step 2, Step 3 and Step 4.
6
1
Choose Reports
menu bar
Or
Figure 7-10:
Event Log file in
Notepad
see the whole list.
2
3
Exit or click Close
to return to the
Log:
1
Choose Reports
main menu bar
Or
User’s Guide
93
94
Figure 7-11:
Transaction Log
file in Notepad
see the whole list.
2
3
Exit or click Close
to return to the
As the Transaction Log becomes filled with many events, you may wish to clear
the log of information.
User’s Guide
1
Choose Tools
2
Running Scheduler
ADP HandPunch Scheduler is the program that runs communication events
behind the scenes, launching and managing the processes of and connections to
the HandPunches and the database. During installation of the ADP HandPunch
Manager software, ADP HandPunch Scheduler is automatically installed and left
running on your computer. An icon will appear in the system tray of the desktop
taskbar, confirming that Scheduler is operating. No further action is necessary to
run your preconfigured automated events. Scheduler is also automatically opened
at every reboot of the computer.
Warning: The ADP HandPunch Scheduler icon must remain on your desktop in
order for Scheduler to run. If the Scheduler window has been opened,
you must minimize or hide, not close, this window when you are done
in order for Scheduler to continue running.
If Scheduler is inadvertently closed or the Scheduler icon does not
appear on your desktop taskbar, your scheduled events will not take
place. To reopen ADP HandPunch Scheduler, from the Windows Start
Menu click Start
ADP HandPunch Scheduler (or Start
All
Programs
ADP HandPunch
Manager Programs
ADP HandPunch Scheduler). ADP HandPunch Scheduler will be running again on your computer and will
appear as an icon on your desktop taskbar.
Scheduler Icon Options
To view the options for ADP HandPunch Scheduler, Right-click on the Scheduler icon in the system tray of your desktop taskbar. The options menu appears.
Figure 7-12:
Scheduler Options
Menu
The following options are available:
User’s Guide
95
96
•
Hide - If the Scheduler Window is open on your desktop, or appears as
a minimized window on your taskbar, this will close the window, but
leave Scheduler running on your computer.
•
Restore - Opens the Scheduler window.
•
Show Error Log - Opens the Error Log (see “Viewing the Error Log”
on page 98).
•
Show Transaction Log - Opens the Transaction Log (see “Viewing a
List of Completed Communications Events” on page 71).
•
Show Scheduled Events - Opens the Event Log (see “Viewing a List of
Automated Events” on page 71).
•
About ADP HPI Scheduler - Displays the version number of ADP
HandPunch Scheduler running on your computer.
•
Exit - Closes ADP HandPunch Scheduler.
Warning: It is recommended that the Exit option not be used (unless specifically
directed to do so within ADP HandPunch Manager User’s Guide
instructions). If Scheduler is closed, your preconfigured automated
events will not run.
If Scheduler is inadvertently closed, reopen from the Windows Start
Menu (click Start
ADP HandPunch Scheduler, or click Start
All Programs
ADP
HandPunch Manager Programs
ADP HandPunch Scheduler).
ADP HandPunch Scheduler will be running again on your computer
and will appear as an icon on your desktop taskbar
Viewing The Progress Window and Minimizing Scheduler Alert
Every time Scheduler runs a preconfigured automated event, the Progress Window will appear on your desktop to alert you that a communications event is taking place. This window will display the progress of the procedure, as well as
notify you of any errors that occur during the communication. (See “Communications Progress Window” on page 60 for detailed information on the Progress
Window.)
If you do not want this window to open on your desktop at the running of every
scheduled event, you may configure Scheduler to keep the Progress Window
minimized as Scheduler is performing the communication.
To minimize the Scheduler Alert:
User’s Guide
1
Choose Tools
2
Click in the Minimize Scheduler Alert check box to prevent the Progress
Window from opening on your desktop as Scheduler runs your preconfigured automated events.
Figure 7-13:
Minimize
Scheduler Alert
3
Click OK to return to the ADP HandPunch Manager main menu.
Note:
If the Scheduler event has been successful, and you have chosen the
Minimize Scheduler Alert option, the Progress Window will not display
to notify you that the event was completed successfully. (You may
confirm that an event was completed by looking in the Transaction Log.
See “Viewing a List of Completed Communications Events” on
page 71.)
If the Scheduler event was not successful, the Progress Window will
open on your desktop. Click on the OK button to display the Error Log,
which will describe the error that occurred during the communications
process, as well as suggested steps to resolve the issue. (If you are not
able to resolve the issues listed in the Error Log, please call your ADP
TLM Representative for assistance.)
User’s Guide
97
98
Viewing the Error Log
ADP HandPunch Manager can display and print a list of errors that occurred during communications with HandPunch Sites.
To View or Print the Error Log
1
Choose Reports
menu bar
Error Log from the ADP HandPunch Manager main
Or
and choose Show Error Log.
A list of all errors opens in Windows Notepad.
Figure 7-14: Error
Log file in
Notepad
see the whole list.
2
3
Exit or click Close
to return to the
Purging the Error Log
As the Error Log becomes filled, you may wish to clear the log of information.
User’s Guide
1
Choose Tools
main menu bar.
Purge Error Log from the ADP HandPunch Manager
2
A confirmation window will display. Click Yes to purge the Error Log. The
Error Log is cleared and you are returned to the ADP HandPunch Manager
main menu.
In the event that the Update, Collect and Send process fails (e.g., if the ezLaborManager server is down, or communications between ADP HandPunch Manager
and ezLaborManager are otherwise interrupted), unsent punches may be sent
manually to ezLaborManager. (See “More Information on Sent and Unsent
Punches” on page 100.)
1
Send Punches to ezLaborManager from
the ADP HandPunch Manager main menu bar. The Open window displays.
CSV file of
punches to be
sent to ezLaborManager
Figure 7-15:
Open CSV file
The Open window will default to the path of ...\Program Files\ADP\
HandPunch Manager\Data. The unsent punches file is stored in the Data
folder and will be titled PUNCH.CSV.
2
Click Open to send the punches to ezLaborManager.
3
A confirmation message will appear, stating that the file import was
successful.
Figure 7-16: File
import
confirmation
4
Click OK to return to the ADP HandPunch Manager main menu.
User’s Guide
99
100
More Information on Sent and Unsent Punches
Each time an Update, Collect and Send process is performed (see “Updating,
Collecting and Sending Punches” on page 84), a CSV file is created of the
imported punch data. (CSV, or comma-separated values, is a file format which
can be used for easy transfer of data from one application to another, most notably database or spreadsheet programs.)
These files are stored at ...\Program Files\ADP\HandPunch Manager\Data, in
an automatically created folder for the month during which the punches were
successfully received by ezLaborManager. For example, punches received in
December would be stored in a folder titled “12”.
The file itself is labeled according to the date and time at which it was successfully received by ezLaborManager, using 24-hour time format. For example,
punches received on August 3, 2004 at 1:15:45 p.m., would be stored in a file
named PUNCHES08032004131545.
Thus, to locate the above punches in your computer, you would go to
...\Program Files\ADP\HandPunch Manager\Data\8\
PUNCHES08032004131545.
When the Update, Collect and Send process is unsuccessful, the punch data is
automatically stored in a file called PUNCH.CSV at ...\Program Files\ADP\
HandPunch Manager\Data. This file may be sent manually to ezLaborManager
(see “Sending Punches to ezLaborManager” on page 99). If it is not sent manually, the file will remain stored, then automatically imported into ezLaborManager the next time an Update, Collect and Send process is performed, along with
the newly collected punch data.
If more than one Update, Collect and Send process fails, the punch data from
each successive failure will be added to the information already stored in the
PUNCH.CSV file, so that there will never be more than one file of unsent punch
data.
Once the PUNCH.CSV file is successfully imported into ezLaborManager, it
will be stored and renamed in the same manner as other successfully received
files in a month folder at ...\Program Files\ADP\HandPunch Manager\Data.
User’s Guide
Chapter
8
Managing Door
Access Punches
Note:
Door Access Punches is an available feature of the
Full HandPunch only.
Introduction
ADP HandPunch Manager stores information about door access in its database. You can export this information to a CSV (comma-separated) file,
which you can then open in another application, such as a spreadsheet.
Exporting door punches allows you to create Door Access Reports. These
reports may be helpful in reviewing the work patterns of your employees or
your hours of operation.
In this chapter
•
Exporting Door Access Punches to a Comma Separated File
•
Purging Door Access Punches from the Database
Chapter 1: Managing Door Access Punches
102
1
Choose Reports
Gate Access from the ADP HandPunch Manager
main menu bar. The Export to CSV format dialog box opens.
Figure 8-1: Export
to CSV format
dialog box
2
It is suggested that you use the default location for the exported report as
listed in the File Name text box. If you wish to save the report to a different
location, click Browse and select a folder. Type dooracc in the File name
text box. Do not change the file type (CSV). Click Open to select the new
location.
3
By default, the report will include all door access punches in the database. If
you want to create a report with all door access punches, click Start to create
the report, then move to Step 10.
4
If you want to designate a specific time frame to be included in the report,
click in the Export all records check box to deselect it. This will activate
the Set Date Range options.
5
Click the arrow in the Start drop-down box to open the calendar.
Click the arrow to
open the calendar.
Figure 8-2: Set
Date Range for
punch report
User’s Guide
Click the scroll
arrows to page
through the
months.
Click the day
to select it.
103
6
Click on the desired start date of the door access punch report from the calendar.
7
Click the arrow in the End drop-down box to open the calendar.
8
Click on the desired end date of the door access punch report from the calendar.
9
Click Start to create the report.
10
To view the report, go to the path that you designated in the File Name text
box and open the file. To print the report, choose File
Print.
User’s Guide
104
The ADP HandPunch Manager database stores information about door access in
its database. You should purge this database when it becomes too large or when
data becomes obsolete. To purge this information from the database:
1
Choose Tools
Purge Punch Table from the ADP HandPunch Manager
main menu bar to open the Delete Door Access Punches dialog box.
Figure 8-3: Delete
Door Access
Punches dialog
box
2
Choose one of the following:
•
Click the Purge all records check box to delete all of the records from
the database
•
Deselect the Purge all records check box and choose Start and End
dates from the Set Date Range group box to export records from a
specific time period.
Click down arrow to
open calendar.
Figure 8-4: Delete
Door Access
Punches Set Date
Range
User’s Guide
3
Click Purge. A confirmation dialog box appears warning you that all door
access punches will be permanently deleted from the database.
Figure 8-5: Door
Access Punches
delete warning
4
Click Yes to purge the door access punches information from the database
and return to the Delete Door Access Punches dialog box.
5
User’s Guide
105
106
User’s Guide
Chapter
9
HandPunch
Templates
Introduction
HandPunch templates are the electronic equivalents to employee identification. During the enrollment process (see “To Enroll Employees” on page 6),
HandPunch creates a digital image of the employee’s hand. Each time an
employee punches in, HandPunch compares the current image of his/her
hand with the template that it has on file in its database to confirm identity.
After employees are enrolled at the HandPunch Reader, perform the steps
outlined in this chapter to create the HandPunch template database in ADP
HandPunch Manager. Afterward, the database is updated automatically each
time you Update, Collect and Send data.
If employees are assigned to Readers other than the one at which they originally enrolled, Update, Collect and Send will need to be run a second time to
send the HandPunch template information to the other Readers (see “To
Enroll Employees” on page 6).
In this Chapter
•
Updating HandPunch Templates in ADP HandPunch Manager
•
Restoring the HandPunch Template Database to a HandPunch
Reader
•
Viewing a List of Employees without HandPunch Templates
Chapter 1: HandPunch Templates
108
Updating HandPunch Templates in ADP HandPunch Manager
Besides collecting punch transactions from the HandPunch Reader, the Update,
Collect and Send function collects hand templates for newly enrolled employees
and stores them in the HandPunch template database in ADP HandPunch Manager.
1
Update, Collect and Send from the ADP
Or
Click the Update, Collect and Send button
Collect and Send dialog box opens.
p on the toolbar. The Update,
Select the Sites
from the List of
deselect.
HandPunch collects templates
from all Readers
for that Site.
Figure 9-1:
Update, Collect
and Send dialog
box
User’s Guide
2
Click to select the names of the HandPunch Sites you want to send the information to or receive from. Use Ctrl-Click or Shift-Click to select multiple
entries or Click Select All to highlight all HandPunch Sites. If you make a
3
Click Update, Collect and Send to collect templates from all Readers at the
selected Sites.
4
5
Repeat Steps 2 through 4 to Update, Collect and Send data from another Site
or Click Close to return to the ADP HandPunch Manager main menu.
Restoring the HandPunch Template Database to a HandPunch Reader
Restoring the HandPunch Template Database to a HandPunch Reader
ADP HandPunch Manager has the capability to restore the HandPunch template
database to the Readers (Communications
Restore HandPunch Database). However, this function is password protected by ADP to prevent systemwide error or loss/corruption of information.
If you need to restore your HandPunch template database to the Reader(s), please
contact your ADP TLM Representative for assistance.
User’s Guide
109
110
Viewing a List of Employees without HandPunch Templates
ADP HandPunch Manager can display a list of employees who do not have a
HandPunch template assigned. To display this list:
1
Choose Reports
Employee without a Template from the ADP HandPunch Manager main menu bar. A list of all employees without assigned
templates opens in Windows Notepad.
Figure 9-2:
Employee without
a Template report
in Notepad
see the whole list.
User’s Guide
2
3
Exit or Click Close
to return to the
Chapter
10
Troubleshooting
Introduction
This chapter is about knowing what to do when the unexpected happens. The
troubleshooting chart describes typical situations and ways to handle them.
The message chart lists potential error messages from the HandPunch system and describes their meaning as well as the best way to resolve them.
In this Chapter
Note:
•
Troubleshooting Chart
•
Common ADP HandPunch Manager Messages
•
DAO Errors
•
Miscellaneous Troubleshooting Information
If you will be contacting your ADP TLM Representative for assistance,
please have ready the version number of your ADP HandPunch Manager
software. (Choose About
About ADP HandPunch Manager from
the ADP HandPunch Manager main menu bar to display the version number.)
Chapter 1: Troubleshooting
112
Error Message
Problem
Explanation/Resolution
HandPunch double
The user is not enrolled at the
beeps after a user enters HandPunch Reader.
an ID number on the keypad (typically means that Keypad is damaged.
the user ID has not been
enrolled in the HandPunch Reader).
Enroll the user at the HandPunch Reader.
HandPunch Reader
beeps twice, then displays try again.
Try again.
User is locked out because
user exceeded the limit of
retries without being verified.
At the Set Time and Date command at the HandPunch Reader, press 1. If 1 is displayed, press * (star)
to erase the 1. Repeat for all numbers on the keypad.
If one or more numbers do not display correctly, the
Reader needs repair.
Verify that the ID is correct. If necessary, re-enroll the
HandPunch Reader dou- User either entered the
wrong ID or has a corrupted employee.
ble beeps after a user
enters the ID number on template.
the keypad. Then ID
Invalid Temporarily is
displayed. (LE Only)
A user ID number is verified at one HandPunch
Reader in the network,
but not in others. (All
units ask users to place
their hands after entering
ID numbers.)
Dirt is in the optical path of Clean the unit and reenroll the user.
the Reader.
A user is verified in all
but one HandPunch
Reader in a network. (All
units ask users to place
hands after entering ID
numbers.)
the Reader.
Most User IDs are verified at all but one HandPunch Reader in a
network. (All units ask
users to place hands after
entering ID numbers.)
the Reader.
User’s Guide
The optical path of the
Reader is damaged.
Reader is damaged.
Reader is damaged.
Contact your ADP TLM Representative. The HandPunch Reader needs repairs.
Error Message
Problem
One or more finger lights Platen is dirty and camera
will not go out after hand needs to be recalibrated.
is placed on the platen
for enrollment or verification.
Spray a mild cleanser on a soft cloth. Clean the platen
from the back to the front, paying particular attention
to its back right corner.
HandPunch Reader will The power supply is not in
not start up. The ENTER the circuit.
ID prompt, date and time
are not displayed.
-Verify that the power supply is plugged into the wall
outlet correctly.
-Verify that the power supply plug has power.
-Verify that the power supply is plugged into J1 of the
interface board on the HandPunch LE, or the power
connector on the Full HandPunch.
The battery is dead, pulling
down the power supply.
Disconnect the battery from the circuit by removing
the jumper or disconnecting the wire at B1 on the
interface circuit board. If the HandPunch Reader
starts up and does not display the date and time, contact your ADP TLM Representative.
Once cleaned, contact your ADP TLM Representative for instructions on recalibrating the HandPunch
Reader.
User’s Guide
113
114
#
Error Message
Explanation
Resolution
1001
?
Trying to communicate with a non Mixed environment – Make sure the data conHandPunch device, i.e. 140 Time- verter is cabled to a HandPunch. Make sure
clock.
phone number is correct for modem Readers.
1005
Data error
occurred in
Reader
Possible data corruption.
Contact your ADP TLM Representative for
assistance.
Make sure the HPIezLabor.exe is the current
release.
1006
Cannot find COM- Could have wrong Comm port.
PORT for the
Can also occur when there is no
modem
answer on the phone line or the
Reader is set to a different address
than specified in the software or
mismatched baud rate.
1007
Connection timed Did not connect to the Reader. Can Check the modem string – Try deleting and reout in Reader
also be caused by a corrupted
adding the Site - Try having an employee
T_Reader table or when attempt- punch and try again.
ing an Update, Collect and Send
on a Reader with no punches.
Also, bad data converter, bad wiring, mismatched baud rate, or mismatched Reader address. Full
HandPunch set to HandPunch LE
in “Reader Type” field on HandPunch Reader tab.
1008
Bad CRC in
Reader
Errors occurred in transmission. Make sure cabling and HandPunch are not in
Check for bad phone line or noisy close proximity to large electric motors, fluoenvironment.
rescent lighting, microwave, other sources—
Check for noisy phone line.
1009
Overflow in
Reader
More data in packet than should
be. Check for bad phone line or
noisy environment.
1010
Invalid channel in Usually cable or com port issue - Make sure the cable is wired correctly – Make
Reader
Duplicate Site information. Two sure the correct RJ-11 cables are installed –
Sites set up with the same Reader Check for duplicate Sites.
names and addresses.
1011
No connection in
Reader
User’s Guide
Check the Reader address.
Make sure the correct Comm. Port is selected.
Make sure Comm. Port is enabled in the
CMOS setup. Make sure the phone number in
the Site setup calls the line that is connected to
the HandPunch. Make sure the address set in
the interface matches the address set in the
Reader.
Make sure cabling and HandPunch are not in
close proximity to large electric motors, fluorescent lighting, microwaves, other sources—
Check for noisy phone line.
Make sure the Reader address configured in
the software matches the address programmed
into the HandPunch.
#
Error Message
Explanation
Resolution
1012
Invalid socket in
Reader
Check network and IP address for Adjust network configurations and/or make
Reader. Check IP address in Hand- sure the IP address in the software matches the
Punch Site set up in ADP Hand- IP address in the Reader.
Punch Manager tab.
1014
Socket error
Check network and IP address for Adjust network configurations and/or make
Reader.
sure the IP address in the software matches the
IP address in the Reader.
1015
Employee ID not
found
Employee is enrolled at HandPunch, has entered a punch transaction, and does not have a record
in the ezLaborManager software.
1033
Spaces or special
characters used in
Labor Function
Name field in
Function Wizard
N/A
Access To Report Attributes of the error and errorlog Make sure attributes of errorlog.txt and
Site Denied
files in the \Adp HandPunch Man- error.log are not set to read only.
ager\Data directory set to read
only.
N/A
Operation Successful reported
without making
connection to the
Reader
No Site was highlighted in the
selection box.
N/A
MFC40.dll
Employee with ID of 0000000000. Assign the employee a new, non-zero ID number.
N/A
Visual C++
Runtime Error
Incomplete data conversion during Run a manual database conversion. If needed,
update.
contact your ADP TLM Representative for
assistance.
Make sure the employee has a record in
ezLaborManager.
Make sure employee has been enrolled at the
HandPunch with their ezLaborManager badge
ID.
Check for interposed numbers, e.g., 3012 vs.
3102.
Remove the special character from the name.
Choose a Site and try again
User’s Guide
115
116
DAO Errors
The ADP HandPunch Manager software uses the Microsoft Jet database engine
to write to an Access version 8 database. If there is an error writing to the database, the Microsoft Jet database will return a DAO error as described in the following chart.
Error Message #
Problem
DAO 3061
Too few parameters.
This error may occur after an ADP HandPunch Manager software upgrade. It indicates that the database
conversion is incomplete or has failed. Run a manual
conversion. If needed, contact your ADP TLM Representative for assistance.
DAO 3163
Internal modem set to Com3
or Com4, use of an A/B
switch with both the direct
and modem configurations
set to the same com port, use
of a Win modem, or a
modem string that is too long
for the Access table field. No
dial tone on phone line.
Configure modem to Com1 or Com2 with standard
addresses and IRQs. – Check for Direct Connect and
Modem Sites set to use the same comm. Port – Make
sure you are not using a win modem – Check the
modem string field for extraneous characters
DAO 3343
Invalid database format.
If the HandPunch database is opened with Access
2000, there is a prompt to convert the database. Once
the database has been converted it is no longer recognized by the HandPunch Interface and reports this
error. The solution is to manually open the database
with Access 97. It will report that the database is corrupt and prompt to run a fix. Once fixed it will operate correctly with the ADP HandPunch Manager
software.
User’s Guide
Please note that there will be no Help option on the ADP HandPunch Manager
main menu bar or Help functionality in ADP HandPunch Manager v1.1. This
function will be available in future versions of the software. Please refer to the
ADP HandPunch Manager User’s Guide or contact your ADP TLM Representative for assistance with your software.
User’s Guide
117
118
User’s Guide
Chapter
1:
Glossary
Administrator
A person who is assigned capability to perform HandPunch
command mode functions, such as setting up the HandPunch
system and enrolling employees at the HandPunch Reader.
Bell Schedule
A preset time or times when HandPunch rings a bell. Typically,
bell schedules announce times such as start work and stop
work or start break and stop break.
Biometrics
A process by which a unique, measurable characteristic or trait
of a human being is used to verify identity. The most common
traits used in physical biometrics are the eye (iris and retina),
face, finger, hand and voice.
Command Mode
Password
A number up to 3 digits that a client arbitrarily chooses to precede the factory defined passwords. These are the passwords
that allow you to enroll employees, etc.
CSV File
A “comma-separated value” file format which is used for easy
transfer of data from one application to another, especially
database or spreadsheet programs.
Door Access
The ability to use HandPunch as a method of unlocking doors.
Enrollment
The process of placing your hand in the HandPunch Reader
three times in order to create and store an accurate hand
template.
Function Keys
The F-Keys at HandPunch Readers that are configured to
allow employees and supervisors to quickly perform certain
functions, such as performing labor transfers, and adding or
deleting punches.
Hand Template
The stored electronic image of an employee’s hand taken
during enrollment that uniquely identifies that person.
HandPunch
A biometric device that scans and identifies employees’ hands
as a method of timeclock punching in or out.
120
Glossary
ID number
The number assigned to an employee as a means of identification. ID numbers can be up to 9 digits and correspond to the
badge number in ezLaborManager.
Platen
The plate in the HandPunch on which your hand is placed for
scanning.
Reader
See HandPunch
Reader Address
The numeric identifier for a HandPunch. Only needed for
Direct and Modem Readers.
Rejection Threshold
The maximum deviation from the hand template at which the
HandPunch considers a punch valid. The default setting for an
ADP HandPunch is set to 125. Changing this value could stop
employees from being able to use the HandPunch Reader.
Site
A HandPunch or multiple HandPunch Readers attached to a
particular PC communication port or modem. Also, the building or location of the HandPunch Reader(s).
Supervisor
See Administrator
Template
See Hand Template
Update, Collect and
Send
The communications exchange process between ADP HandPunch Manager and HandPunch Readers, including punch
transactions and HandPunch templates information.
User’s Guide
Chapter 1: In
dex
Index
A
activating Function Keys 48
Administrator(s) 53
definition 53, 119
designating 54, 56
providing HandPunch access 54
removing HandPunch access 56
viewing a list of 57
definition 3
importing employees into 10
installing 8
launching 8
setup checklist 2
automated events 13, 64, 86
database backup 13
PC date and time 64
Scheduler information 95
Update, Collect and Send 86
viewing a list of 71, 93
B
badge number 12, 22, 43
baud rate 35, 36
bell schedule 25, 43
adding 26
definition 25, 119
deleting 30
editing 28
sending to Readers 75
using as a template 31
C
Collect and Send Now to ezLM icon 85
command mode password 22, 43
definition 43, 119
communications 59
automating 64, 86
bell schedules 75
configurations
all to all Readers 77
Function Key 62, 76
HandPunch 62
database backup 13
daylight savings time 73
PC date and time 63
Progress Window 60
restoring HandPunch database 109
Update, Collect and Send 84, 108
viewing a list of automated 20, 71, 93,
96
viewing a list of completed 20, 71, 93,
96
viewing a list of errors 96, 98
configurations, creating
Administrators 53
automated events
database backup 13
PC date and time 64
bell schedules 25
door access 101
Function Keys 48
HandPunch, all 77
Readers 41
Sites 33
configurations, sending to Readers
all to all Readers 77
Function Key 62, 76
HandPunch 62
connection type 35
conventions iii
User’s Guide
122
Index
CSV files
definition 10, 100, 119
door access 101, 102
employees 4, 10, 11, 12
punches 99, 100
D
DAO error 116
database
backing up 13
deleting automated 19
editing automated 18
viewing a list of automated events 20
employees 11, 12
HandPunch (hand) 6, 7, 107
restoring 109
daylight savings time
settings 73, 78
deleting employees 12, 22
department transfers 4
adding leading zeros to 80
function 49
direct connection 36
door access punches 5, 43, 101
CSV files 101, 102
exporting 102
managing 101
purging 104
E
Employee Badge Report 10, 12
employees
assigning to Readers 44, 45
CSV files 4, 10, 11, 12
database 11, 12
deleting 12, 22
designating Administrators 54, 56
enrolling 4, 6, 22, 23, 107
Badge Report 10, 12
User’s Guide
importing 10
punches 4
reenrolling 22
without a template 110
enrolling employees 4, 6, 22, 23, 107
reenrollment 22
Error Log
Progress Window 60, 96
purging 98
Scheduler 96
viewing 98
error messages 112
DAO 116
Ethernet connection 37
Event Log
viewing 71, 93, 96
F
Function Keys 48, 119
activating 48
assigning functions to 48
configuration 48
sending to Readers 62, 76
G
Gate Access report 102
getting started 1
global setup
adding leading zeros to department and
job transfer punches 80
assigning maximum length for tips and
gross receipts 82
minimizing Scheduler alert 96
glossary 119
gross receipts 4
assigning maximum length 82
function 49
123
H
hand placement 6, 22, 23
HandPunch (see Reader)
platen cleaning 24
restoring database 109
sending configuration to Readers 62
tips 22
Help files 117
I
ID number 4, 6, 22, 43, 83, 112, 115, 120
converting 12
importing employees 10
Internet Protocol (IP) address 37
J
job transfers 4
adding leading zeros to 80
function 49
L
logs (see reports)
lunch out function 49
M
menu bar 9
Help files 117
modem connection 35
modem init string 35
N
navigation pane 9
O
OK button (Progress Window) 60, 61
Scheduler 97
P
password
command mode 22, 43, 119
restore HandPunch database 109
PC date and time
automating 64
Progress Window 60
Scheduler 96
punches
collecting 83
CSV files 99, 100, 101, 102
door access (see door access punches)
employee 4
sending to ezLaborManager 99
sent and unsent 100
Update, Collect and Send 4, 84
purge punch table 104
R
Reader(s) 41
adding to a Site 42
address 43, 120
assigning all employees to 44
assigning selected employees to 45
bell schedule selection 43
deleting 50
door access selection 43
enrolling employees at 4, 6, 22, 23,
107
function keys 48
hand placement 6, 22, 23
name 42
password 43
resetting 22
time and attendance selection 43
using 4, 6, 22
reenrollment 22
rejection threshold 43
definition 120
User’s Guide
124
Index
reports
Administrators 57
automated events 71
database backup 20
Employee Badge 10, 12
employees without a template 110
Error Log 96, 98
Event Log 71, 93, 96
Gate Access 102
Posting Transaction Error 85
Readers 51
Sites 40
Transaction Log 71, 93, 96
restore HandPunch database 109
S
Scheduler, ADP HandPunch
icon 95
menu options 95
minimizing Scheduler alert 96
Progress Window 96
reopening 95, 96
running 95
setting up events 64, 86
viewing a list of automated events 20,
71, 93
sending information (see communications)
serial port 35, 36
settings pane 9
setup checklist 2
Site(s) 33
adding 34
deleting 39
editing 38
name 34
supervisor (see Administrator)
system tray 95
User’s Guide
T
taskbar 95
template, bell schedule 31
template, hand
creating 4, 6, 107
database 7, 107
restoring 109
sending to ADP HandPunch Manager
6, 107, 108
sending to other Readers 6, 107, 108
updating 7, 108
viewing a list of employees without
110
time and attendance 3, 43
tips 4
assigning maximum length 82
function 49
toolbar 9
Transaction Log
purging 72, 94
viewing 71, 93, 96
troubleshooting 111
U
Update, Collect and Send 4, 6, 84, 108
automating 86
punch upload errors 85
templates 108
viewing a list of errors 98
Automatic Data Processing, Inc.
One ADP Boulevard
Roseland, NJ 07068
The ADP logo is a registered trademark of ADP of North America, Inc.
ezLaborManager is a registered trademark of Automatic Data Processing, Inc.
HandPunch is a registered trademark of Recognition Systems, Inc.
v1.07.110305 ©2005 ADP, Inc.

ADP HandPunch Manager User`s Guide

Transcription

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