Market for shrimpcake
Transcription
Market for shrimpcake
Market for shrimpcake Novel Food from Mushroom Tissue SECTION 1. 1.1. 1.2. 1.3. 1.4. 1.4.1. 1.5. MARKET ENVIRONMENT ........................................................................................................................... 3 PRICE .......................................................................................................................................................... 3 CUSTOMER SEGMENT ................................................................................................................................ 3 ADVICE ....................................................................................................................................................... 3 PRODUCT CHOICE....................................................................................................................................................3 NEXT STEPS................................................................................................................................................ 3 SECTION 2. 2.1. 2.2. 2.3. 2.4. 2.4.1. 2.4.2. 2.5. 2.5.1. EXECUTIVE SUMMARY ......................................................................................................... 3 SITUATION ANALYSIS .......................................................................................................... 1 COMPANY BACKGROUND .......................................................................................................................... 1 BACKGROUND SHRIMPCAKE ..................................................................................................................... 1 SHRIMPCAKE COMPANY ASSIGNMENT ..................................................................................................... 1 SITUATION AS IS. ....................................................................................................................................... 2 DESCRIPTION PRODUCTION ..................................................................................................................................2 DESCRIPTION PRODUCT ........................................................................................................................................2 THREE DIFFERENT POSSIBLE SUPPLY CHAIN POSITIONS ...................................................................... 2 SWOT ANALYSIS ....................................................................................................................................................3 SECTION 3. RESEARCH QUESTION .......................................................................................................... 4 SECTION 4. MARKET ENVIRONMENT .................................................................................................... 5 4.1. 4.1.1. 4.2. 4.2.1. 4.2.2. 4.2.3. 4.2.4. 4.2.5. 4.2.6. 4.3. 4.3.1. 4.3.2. 4.3.3. 4.4. 4.4.1. 4.4.2. 4.4.3. 4.5. 4.5.1. 4.5.2. 4.6. 4.6.1. 4.6.2. 4.6.3. POLITICAL ENVIRONMENT - GLOBAL PROTEIN CHALLENGES DUTCH SOLUTIONS .............................. 6 FUNDING ..................................................................................................................................................................6 HEALTHY PRODUCT ................................................................................................................................... 7 WHAT IS CONSIDERED HEALTHY FOOD? ...........................................................................................................7 NOVEL FOOD GUIDELINES......................................................................................................................................8 FOUR GENERATIONS OF MEAT ALTERNATIVES ................................................................................................8 DEFINITION OF MEAT SUBSTITUTES ...................................................................................................................8 MARKETING HEALTHY FOOD ...............................................................................................................................8 INSIGHTS HEALTHY FOOD .....................................................................................................................................9 WHAT IS EATEN AND WHEN? ................................................................................................................ 10 WHICH PROTEINS DO THE DUTCH PEOPLE EAT? .......................................................................................... 10 EATING MOMENTS .............................................................................................................................................. 10 INSIGHTS DUTCH EATING................................................................................................................................... 12 MARKET SITUATION............................................................................................................................... 12 GENERAL TRENDS IN THE FOOD SECTOR ........................................................................................................ 12 TRENDS IN DUTCH CONSUMPTION OF MEAT, MEAT SUBSTITUTES AND MEAT ALTERNATIVES ........... 13 INSIGHTS MARKET SITUATION .......................................................................................................................... 15 CUSTOMER SEGMENTS ........................................................................................................................... 16 REASONS TO BUY MEAT ALTERNATIVES......................................................................................................... 16 INSIGHTS CUSTOMER SEGMENT ........................................................................................................................ 16 TWO EXAMPLES OF COMPETITORS WITH DIFFERENT PRODUCTS AND SUPPLY-CHAIN POSITION . 18 VALESS................................................................................................................................................................... 18 BEETER®.............................................................................................................................................................. 18 INSIGHTS COMPETITOR EXAMPLES .................................................................................................................. 19 4.7. PERCEPTION OF SHRIMP SUSTAINABILITY BASED ON THE PAST ....................................................... 20 4.7.1. INSIGHTS SHRIMP PERCEPTION ........................................................................................................................ 20 SECTION 5. 5.1.1. 5.1.2. NUTRITIONAL VALUE ....................................................................................................... 21 NUTRITIONAL VALUE OF INGREDIENTS........................................................................................................... 21 ACTUAL VALUES .................................................................................................................................................. 21 SECTION 6. EXPLORING THE TARGET MARKET THROUGH B2B INTERVIEWS ................... 21 6.1. INTERVIEW DUTCH WHOLESALERS ...................................................................................................... 21 6.2. SECOND ROUND OF INTERVIEWS ........................................................................................................... 23 6.2.1. RIK HOOGENES OWNER OF VANZON FRESH FOODS...................................................................................... 23 6.2.2. MARC ROSENDAHL, HEAD PRODUCT DEVELOPMENT AT VEZET IN WARMENHUIZEN ........................... 23 6.2.3. ROYAAN ................................................................................................................................................................. 24 6.3. TASTING SESSION IN TIEL ...................................................................................................................... 25 SECTION 7. 7.1. 7.1.1. 7.1.2. 7.1.3. 7.1.1. 7.1.2. 7.1.1. 7.1.2. 7.2. 7.3. 7.3.1. 7.3.2. 7.3.3. 7.3.4. 7.3.5. 7.4. 7.5. 7.5.1. 7.5.2. 7.6. CONCLUSION ........................................................................................................................ 28 MARKET ENVIRONMENT ........................................................................................................................ 28 REGULATORY INCENTIVE ................................................................................................................................... 28 HEALTHY ............................................................................................................................................................... 28 DUTCH EATING .................................................................................................................................................... 28 TRENDS ................................................................................................................................................................. 28 MARKET SITUATION ........................................................................................................................................... 28 PERCEPTION OF SHRIMP SUSTAINABILITY ...................................................................................................... 29 COMPETITOR EXAMPLES .................................................................................................................................... 29 PRICE ....................................................................................................................................................... 29 PRODUCT OPTIONS ................................................................................................................................. 29 SHRIMP PRODUCT EMPHASIZING HEALTH ..................................................................................................... 29 SHRIMP PRODUCT EMPHASIZING SUSTAINABILITY ....................................................................................... 29 FISH COMBINED WITH SHRIMPCAKE AS PROTEIN AND STRUCTURE INGREDIENT ................................... 30 SHRIMPCAKE AS ALTERNATIVE SOURCE OF PROTEIN FOR LOW COSTS .................................................... 30 VEGETARIAN PRODUCTS WITHOUT SHRIMP ................................................................................................... 31 CUSTOMER SEGMENT ............................................................................................................................. 31 ADVICE .................................................................................................................................................... 32 COMPANIES TO APPROACH IN THE NEAR FUTURE IN ORDER OF URGENCY .............................................. 33 OTHER NEXT STEPS ............................................................................................................................................ 33 SWOT ANALYSIS 2 ................................................................................................................................ 34 REFERENCES ................................................................................................................................................... 35 APPENDIX ........................................................................................................................................................ 40 A - INTERVIEW LISETTA DUTCH WEED BURGER [VEGETARIAN VERSION]................................................... 41 B - NUTRICONTROL OFFER ................................................................................................................................ 41 C - CALCULATIONS CUSTOMER SEGMENT ......................................................................................................... 41 D - NUTRICONTROL ANALYSIS OF SHRIMP SHELLS ......................................................................................... 41 E - DETAILED PRICE CALCULATIONS ................................................... FOUT! BLADWIJZER NIET GEDEFINIEERD. F - CONTACT INFORMATION COMPANIES ......................................................................................................... 41 2 Section 1. 1.1. Executive Summary Market Environment Based on global food challenges there is a strongly expressed need for sustainable protein by government, institutions and in turn by corporations aiming to meet the expectations of government and customers. There is substantial support and funding available for new protein solutions. Dutch consumption turns towards, healthy, convenient, and less fish and less meat. The volume of vegetarian snacks and meat replacement products without label is however still limited. Consumers want payable and sustainable (protein) products with a good bite and taste; meat alternatives. Bringing completely new food to the market involves considerate investment. 1.2. Price We estimated the total production costs to be less than € 1,5 per kilo. These estimations will be underpinned by pilot production starting this summer. 1.3. Customer Segment 1.4. Advice Shrimpcake has the highest potential if produced, as an intermediate product that is finalized and marketed by another company that holds market access. The choice of product therefore highly depends on the availability of a partner for that specific product. A health and sustainability focused shrimpcake product currently risks incoherence from a customer perspective. 1.4.1. Product choice Shrimpcake might be combined with other fish to a fish product, in case of a matching partner. Else, the market of low price protein is more promising. Pizza There is no demand for meat like products as a topping on a fresh pizza. Vegetables and diary are good meat substitutes on pizzas. Pasta The pasta market has a demand for differentiation and new fillings, especially the North European market might be susceptible for a shrimpcake filling. Fried Snacks Royaan Is interested in the product and convinced by its structure and bite. They will experiment with some samples and propose the shrimpcake and the vegetarian version to their product development board. 1.5. Next Steps The fried snack producer Royaan will test the product in September, otherwise pasta producer Pastella, the fish products producer Polaris and the inhouse butcher form Hanos should be pursued. 3 Section 2. 2.1. Situation analysis Company Background BAMBOE8 started as a mushroom spawn lab established in 2011 by Wouter Hassing. BAMBOE8 cooperates with Eco Consult Foundation, which coordinates research projects dealing with sustainability and the mushroom sector like new mushroom substrates and alternative uses of spent mushroom compost. A cooperating venture, MeattheMushroom, was established in 2013 with the goal to bring the multitude, the versatility and the ecological benefits of mushroom products under the attention of consumers. Therefore MeattheMushroom grows exotic mushrooms in Amsterdam and makes use of the meaty characteristics of mushrooms to develop a new source of protein called MushroomMeat. 2.2. Background Shrimpcake With a growing world population, the need for nutritious food is increasing rapidly. The demand for fish puts a rising pressure on the oceanic ecosystems worldwide. Nowadays, bycatch is thrown overboard if landing is not permitted or not commercially attractive. But even off the fish that is processed and brought to land, a big part ends up in rest streams with low economic value (Steins, 2014). To decrease the pressure on the oceans and to ensure future protein supply, as few as possible of the fish caught should fall outside of the food chain. Therefore the possibilities to upcycle rest streams to attractive protein sources for human consumption need to be addressed. A growing volume of rest products also comes from the emerging Dutch machinepealed shrimp sector lead by Telson, Garnalenpelcentrum (GPC) Kant and BluePort Lauwersoog in Leens, Groningen. The machine pealery from GPC Kant reduces the need for intercontinental transport for hand peeling in countries with lower wages. This machine-pealed shrimp is fresh and free of conservation additives. Based on the machine KPC Kant was awarded with the second place innovation price for Dutch small and medium enterprises (Bamming-Bluemink, 2014). However, 10 tons of shrimp catch produce 3 tons pealed shrimp. The other 7 tons, mainly shells, are disposed outside of the food chain for low or no economic value. 2.3. Shrimpcake Company Assignment In this context InnovatieNetwerk from the Dutch ministry of economic affairs has commissioned a study to Bamboe8 to develop a new concept for upcycling of side streams from the fish sector to tasty products for human consumption. We, BAMBOE8 develop a method for solid-state fermentation of side streams from fish processing with side streams from agriculture to create a new product rich in protein. The mycelium of edible mushrooms was grown on different edible plant substrates and shrimp shells. The process is comparable to Tempeh production: soybeans are overgrown by a non-toxic mold (“Tempeh Starter (Rhizopus Oligosporus ) 20 Grams, TempehStarter.com / IndoPal,” n.d.). In this case mycelium from king oyster, an edible mushroom, is grown through a mixture of shrimp shells, cereals and vegetables. In this report the product will be referred to as Shrimpcake. 2.4. Situation As is. BAMBOE8 performs research on upcycling with mycelium. We create a new, sustainable and tasty source of protein by growing tissue of flavoursome mushrooms through edible substrate like grains, vegetables and shrimp shells. 2.4.1. Description Production The production of Shrimpcake involves, among other steps, cutting shrimp shells into small pieces, mixing them with hot water and grains, then sterilizing them in plastic bags and finally inoculating them with king oyster spawn. The mycelium overgrows the substrate within 2 weeks consuming starch and fibres while building its mushroom tissue. The list of substrates that had good results includes shrimp shells, carrots, bulgur, broken wheat, broken corn, popcorn and buckwheat. 2.4.2. Description Product The product is rich in nutritional fibres, vitamins and protein. The colourless product has a pleasant bite thanks to the fermented and therefore softened fibres and thanks to the firm king oyster mycelium. The taste is neutral with a hint of fish and develops a savoury umami when heated. The structure is dependant on the grains used and on the ripeness, which determines the amount of mycelium relative to the grains. 2.5. Three Different Possible Supply Chain Positions The Shrimpcake product might be developed in three or more different grades of completion together with different partners. 1. A finished fish product, made by the Dutch fishery in Lauwersoog. 2. A finished shelf product made in Amsterdam that is flavoured in cooperation with Versteege Kruiden or another spices professional that will actively cooperate in the product development. 3. An intermediate product produced by MeattheMuhsroom that is further processed by an organisation of the catering sector like the Dutch Weed Burger to a dish. 2 2.5.1. SWOT Analysis The strengths weaknesses, opportunities and threats based on the begin situation are represented in the following table. Strengths Low production costs (expected) USP High in fibers Healthy (to be checked) Low calories (depends on fat for preparation) Good texture/bite/structure, has some characteristics of meat • Source of natural umami taste USP • Natural ingredients of base product USP Sustainable because: • Effective conversion rate USP • Local production USP • Upcycling/Use of rest streams USP • Support (INN, PBL (Telson/GPCK) • • • • • Opportunities • • • 3 Demand for USPs Using rest streams ? Weaknesses (= facts) • Bitterness • ? Threats (≠ facts) • • Possibly sand in shrimp more complicated than expected ? Section 3. Research Question How to position a shrimpcake product, in which market and in what form? To answer this question the following sup questions were perused: • • • • • • Is there a market for shrimpcake? Consumer product or intermediate/ingredient Which role in the supply chain o Mapping The Market environment (Inter)national motivations for protein alternatives? What is considered healthy food? How much of what is eaten when by the Dutch consumer ? Trends in the food sector. Market size and growth of connected markets: the consumption/sales of o Meat o Fish o Meat replacements o How can the customer segment be outlined o What can we learn from competitors? o What are the production costs? Resources Labor Investment Energy To construct a concept of the target market and to get feedback on product options we conducted B2B interviews Interviews A - In which market might this product find demand? Interviews B - Exploring the potential target markets through B2B feedback for fitting companies. 4 Section 4. €2 Market environment 3 4 5 6 7 8 9 10 11 12 13 14 15 3 4 5 6 7 8 9 10 11 12 13 14 15 Meat Fish Vegetarian Price €2 (Figure 1: Examples from the product ranges for meat, fish and vegetarian protein dishes spread by price (ah.nl). 5 4.1. Political Environment - Global Protein Challenges Dutch Solutions Protein is an essential component of the human diet. Since animal protein contains the very amino acid compositions the human body consists of, meat and other animal products are a particular nutritious source of protein. The current European meat consumption of about 1,25kg per week is at least double than the human need for specific nutrients and may even impose a health risk (Wild et al., 2014). Most of these nutrients can be derived from plants too. The world meat consumption rose from 47 million tonnes in 1950 to 250 million tonnes in 2005 while the world population grew half as fast (Brown, 2006). The world population keeps growing and so does the need for protein. Based on population growth and growing wealth of third world countries, the demand for tasty protein dishes is expected to double again before 2050 (Minor, 2014). Meat production requires a particular high amount of resources, of which grains and soy for feed are frequently used. Conversion rate varies from 2 kilo (chicken) to 7 kg per kilo meat (Brown, 2006). In 2010, the Dutch Ministry for agriculture, nature and food formulated the imperative that within 15 years the Netherlands should be among the global leaders in sustainable food production (ministerie van Landbouw, 2009). Based on the future protein consumption and the environmental capacities for meat production, the protein for our food should be based more on plants and less on animals. For this protein transition a change in consumer behaviour is needed. The most important hurdles are formed by culture, existing market regimes and the image or perception of protein alternatives (de Bakker & Dagevoss, 2010b). A study into the opportunities to influence protein consumption, advised the government to stimulate not only product innovation but also a change of culture towards alternative sources of protein. Instead of focussing on price and health, the protein transition should be stimulated with awareness for sustainability, fairness, animal wellbeing and future food supply by making the consumer more conscious of the origin and production process of meat and its alternatives (de Bakker & Dagevoss, 2010a). This policy has ben continued in the top sectors Agri & Food, and horticulture & propagation materials of the 2013 Dutch policy “Golbal challenges,Dutch solutions” on the one hand (RVO, 2013; 2014) and in the European Horizon 2020 Policy for Sustainable Food Security - Proteins of the future on the other hand (European Comission, 2013b). 4.1.1. Funding Based on this policies a number of European and Dutch funding programmes focus on the mitigation of food spilling and the production of sustainable sources of protein. Such as the Small business innovation research fund for more sustainable food production by efficient use of resources, limiting rest streams and high value recycling of rest streams. 6 4.2. Healthy product 4.2.1. What is Considered Healthy Food? Netherlands Nutrition Centre, the national authority on nutrition, which represents the consensus of the government, science, and the food industry towards consumers, bases their advice on a scientifically determined healthy daily amount of food components. The most important minimum and maximum limits are set for fibres, saturated fat, trans fat, salt, and free sugars (Figure 2). Moreover the daily protein demand is about 70g per day for adults (voedingscentrum, 2014a). Recommended daily uptake • Min. 25 gram fibres • Min. 400 gram of vegetables and fruit • Max. 10 % energy from saturated fat • Max. 1 % energy from trans fats • Max. 2000 mg salt • Max. 10 energy% from free sugars Figure 2 Recommended daily uptake based on scientific consensus, (also the criteria for the food label “Gezonde Keuze”) (Stichting Ik Kies Bewust , 2012) Depending in age and gender this can be translated in to advised amounts per day which are advertised by the Netherlands Nutrition Centre (Figure 3) ‘De schijf van Vijf’ • 200 g fruit, 200 g vegetables • 175-245 g bread, 150-250 g potato, rice, pasta or pod vegetables • 20-30 g cheese, 500-600 ml milk(products), 100-125 g meat(s), fish, eggs or alternatives • 15 g cooking fat, 30 - 35 g low fat margarine (halvarine) • 1000-2000 ml beverages (including milk) Figure 3 The five food groups to eat from every day - De schijf van Vijf (from (voedingscentrum, 2014c)) A comparison to the ‘Healthy food Plate’ from the Harvard School of Public health, puts some aspects of the ‘Schijf van Vijf’ into question. Mainly lower consumption of potato’s, bread that is not whole grain, milk (products), red meat and meats are advised based on their scientifically apparent effects on either blood sugar or cancer prevalence (van Leusden, 2013). 7 4.2.2. Novel food guidelines Foods and food ingredients that have not been used for human consumption to a significant degree in the EU before 15 May 1997 need to be considered by the European commission before being allowed to sell on the market. The main directive is that they must be safe for consumers and properly labelled to not mislead consumers (European Comission, 2013a). 4.2.3. Four Generations of Meat Alternatives 1G Next to meat the primary and oldest source of protein in human diet are beans chickpeas, lentils and peas. They form the first generation of meat alternatives (1G). Combined with grains they fulfil most nutritional requirements. In many poorer countries they still form the main source of protein. 2G The second generation of products based on soy and wheat like tofu, seitan and tempeh have been around for centuries. They have some characteristics of meat but in their countries of origin they are thought of as alternatives and not mimicking replacements of meat. 3G The third generation mimics finished products that originally contain meat like sausages, burgers, schnitzels and meats. They are often called meat substitutes or meat replacements. Each product mimics the characteristics of its counterpart that contains meat. Nevertheless they fool only few people. 4G The 4th generation of Meat alternatives present from 2010 consists of products that successfully mimic many characteristics of fresh, less processed meat. They are aimed at meat eaters and vegetarian that miss meat. They are rather convincing since some of them are able to fool people into the experience of eating meat (Leenaert, 2013). 4.2.4. Definition of Meat Substitutes Netherlands Nutrition Centre virtually dictates what is considered a meat substitute in the Netherlands. The dairy based 3G meat replacement products from Valess contain vitamin B12 from milk and added Iron. GoodBite products (3G) contain added iron and Vitamin B12. The 4G Beeter® products do in most cases not contain Vitamin B12. Because of their high content of protein, iron and ether vitamin B1 or vitamin B12, all three are considered an integral meat substitute. Nuts (1G) contain sufficient Iron and are rich in vitamin B1. Iron content and vitamin B1 are also sufficient in pod vegetables such as peas (1G), Tofu, Tempeh (2G), Vivera (3G) and eggs. They are therefore called ‘good’ meat replacements. Not considered sufficient for a meat substitute are iron in Quorn and cheese, and B vitamins in Seitan. In most cases a variable diet is needed to get sufficient of both vitamin B1 and B12 (voedingscentrum, 2014e). 4.2.5. Marketing Healthy Food The consensus of 10 food innovators about what helps to market food as healthy came down to • Transparency, to take responsibility and to create trust from the consumer. 8 • • • • Vegetables or other nutritional fibres as these are consumed too few but are essential for a healthy diet. Not unnecessarily processed, since some additives have potential unhealthy effects for the consumer without being essential for the product. Sufficient taste, favourably from natural spices and herbs, as they make the product tasty and therefore lead to satisfaction instead of flat tastes leading to continuous consumption in traditional fast food chains. Variation since a range of different forms of nutrients is healthier (Claus, de Groen, & Reus, n.d.). 4.2.6. Insights Healthy Food There are more ore less accepted definitions for healthy food, meat alternatives and meat replacement products. Further there are a number of accepted practices to position a healthy product. These should be kept in mind during the further design of shrimpcake. 9 4.3. What is Eaten and When? 4.3.1. Which Proteins do the Dutch People Eat? In the 3 years before 2010, Dutch adults ate on average 377,7 g dairy products, 2,5 g mushrooms and 2,7 g grain and pod vegetables (peas etc.), 4,5 g soy products, 7,9 nuts and nut products (eg. spreads), 107 g meat, of which 50 g processed, and 15 g fish of which 3,3 g processed fish products like fish in crumbs, per day (RIVM et al., 2011). Most protein comes from dairy and meat. When related to the other main food groups such as potato-like (92,2 g/day) and cereal products including bread (205,8 g /day) (Figure 4 ), dairy consumption is relatively high and fish, mushrooms, pod vegetable’s, and soy are relatively low. Fruit (112 g/day) and vegetable consumption (120 g/day) are about consumed 40% less than the minimal advised intake (voedingscentrum, 2014c). Food groups median /day mean g/day p5 g/day p95 g/day 01. Potatoes and other tubers 75.0 92.2 0.0 243.2 02. Vegetables 110.5 120.9 2.0 276.5 03. Fruits, nuts and olives 82.5 112.0 0.0 330.9 04. Dairy products 325.3 377.7 27.5 895.0 05. Cereals and cereal products 190.7 205.8 76.0 390.0 06. Meat and meat products 94.5 107.1 10.0 237.7 07. Fish and shellfish 0.0 15.2 0.0 90.0 08. Eggs and egg products 0.0 11.7 0.0 50.1 09. Fat 23.4 26.2 3.0 59.3 10. Sugar and confectionery 35.0 48.8 0.0 143.0 11. Cakes 35.2 48.1 0.0 142.5 Figure 4: Average and distribution of consumption in the most important food groups based on the Dutch National Food Consumption Survey 2007-2010. Explained example: The average day includes around 23,4 g fat consumption, fat is eaten on average 26,2 g, and an average fat consumption of more than 3 g/day and less than 90 g/day is true for 90% of the consumers (RIVM et al., 2011). 4.3.2. Eating Moments Consumption of food can be classified in different eating moments. These include breakfast, lunch and dinner, but also in-between moments, such as pre-lunch snack, afternoon snack and evening snack. Distinguishing eating moments allows for a very consumer oriented approach towards the circumstances a food product should be made for. 10 Eating moments in the Netherlands 2007-2010 01 Potatoes and other tubers 02 Vegetables 04 Fruits, nuts and olives 05 Dairy products 06 Cereals and cereal products 07 Meat and meat products 08 Fish and shellfish 09 Eggs and egg products 11 Sugar and confectionery 0% 10% Breakfast 20% 30% Lunch 40% 50% Dinner 60% 70% 80% 90% 100% Inbetween Figure 5: The total consumption of nine different food categories allocated to four eating moments. Data by (RIVM et al., 2011). Eating moments for diary, meat, cereal products and other food The national food consumption 2007-2010 survey mapped different food categories to eating moments throughout the day (Figure 5 ) Breakfast A quarter of the total consumed cereals and dairy and some of the consumed eggs are eaten at breakfast. Other than for cereal, dairy and egg products, only a small part of the Dutch consumption of meat takes place at breakfast (RIVM et al., 2011), presumably this is mainly cold consumed meats (sandwich fillings) or fried meat (bacon, sausages). Lunch During lunch about a quarter of the daily consumption of fish, egg products and dairy and takes place, while a sixth of the daily amount of meat is consumed during lunch(RIVM et al., 2011). This may be likewise cold consumed meats (sandwich fillings) and meat as part of a convenient warm meal (croquet, burger, soup, pasta, salad, kibbeling). Most of the daily amount of cereal products is consumed at lunch (RIVM et al., 2011). Dinner Dinner is the eating moment where three quarter of the meat- and two third of the fish consumption takes place in the Netherlands (RIVM et al., 2011), likely as part of either a convenient warm meal (croquet, burger, soup meat, pasta eat pieces, salad meat) or as a more extensive dinner (meat, meat dishes). Also a quarter of the cereal products, a third of the dairy, half of the egg products and about 90% of the potato’s and vegetables are consumed at dinner (RIVM et al., 2011). Inbetween Of the total daily amount, the remaining 20 % of dairy and around 10% of cereal and egg products, fish and meat are consumed in-between the main meals (RIVM et al., 2011). This may includes products like sausages, bifi and surimi. 11 4.3.3. Insights Dutch Eating Dutch eat lots of dairy, few fish, mushrooms but also not enough vegetables and fuit. Meat and fish are something for dinner would the Dutch say. 4.4. Market Situation 4.4.1. General Trends in the Food Sector In the context of food products, several trends in the Netherlands have been outlined in a study for the Dutch horticulture innovation foundation (Op de Beek, SIGN, Hartkamp, & Oei, 2011). Health and wellbeing builds on exercise, relaxation and a healthy diet, in all of which people are willing to invest. Convenience is a central factor that differentiates many successful healthy products from the less successful ones. Customers want to be informed about health indicators and origin of their products. Convenience of the information delivery-method is again important. Local products, through the implied efficiency regarding transport and sometimes history enjoy rising popularity. Pure products with minimal additives have a rising popularity. Even though convenience is important, investing time and care in preparing slow food, cooking is linked to relaxation whereby quality and the enjoyment of the food are key. Just like details of ancient epic poetry were remembered for generations, products stick much more in the mind of customers if they connect to a memorable story. This is even more so if the offer, acquisition or consumption is linked or integrated into an experience. People want a food-experience and food with a story. Another ways to engage people for food are the quite popular cooking programs where the chef takes the role of a hero, and is subsequently seen as an idol and role model. Niche segments of products with new creative properties like taste combinations or in this context new ingredients, attract a wide range of people that are in search of new and therefore stimulating food since it helps them to feel individual. Because of ecological and other considerations, customers exhibit more and more consciousness-driven buying behaviour directed to local, fair-trade and organic products. More and more companies adapt their policies towards the expectations of investors and customers of corporate social responsibility and sustainability towards the environment (this list was adapted from (Op de Beek et al., 2011)). A gluten free diet is practiced by more than only the 1% of the population that has coeliakie. In 2013 the turnover from gluten free products grew by more than 25 % (NOS, 2014). These trends indicate what direction the early adapting consumers are going regarding consumption. However it is never sure how far the penetration of these trends will go and if it will be taken over from the early adaptors or if it will be held back by other developments. 12 4.4.2. Trends in Dutch consumption of Meat, Meat Substitutes and Meat Alternatives Shrimpcake has a certain relation to meat, fish and meat alternatives. The situation of these three markets might give an indication what market is more attractive because of on going growth. Trends reported by a range of food media underline a transition of consumption away from meat (Bakas, 2013; Flexitariër, 2012; Het Niewsblad, 2013). This can be confirmed by the following data. 4.4.2.1. Market Sizes and Distribution The market of meat is about 2,5 billion euro in size (Distrifood, 2013a) of which supermarkets hold about 75% (HBD, 2013). In 2013 the market of meat replacement products was 70.1 million euro, which is about 2,8 % of the meat market. Albert Heijn holds a good half of this market (Distrifood, 2013b). GFK or Visbureau published no clear data on the total Dutch fish market for recent years. However in 2013, 408 million € was spent on fish (fish and shellfish and other seafood) in supermarkets (van Eekelen, van Bakel, van Helden, & Bekkers, 2014) which held 77% of the eat at home market in 2012 (visbureau, 2013). 4.4.2.2. Meat Consumption Decreasing Daily consumption of meat is getting less common in the Netherlands. While in 2002 42% of the population was said to consume meat every day (AFD, n.d.) this fraction was determined to be 25% in 2009 (Redactie, 2009), 13% in 2011 (Janssen, 2011) and 10% in 2012 (Vegter & van der Lelij, 2012). It should be noted that consumer reported decrease in meat consumption may be influenced by altered perception through peer pressure and underestimation of what contains meat (Ritsema, 2012). Nevertheless the meat consumption (verbruik) per capita has been slowly decreasing in the last years (Productschap Vee en VleesProductschap Pluimvee en Eieren, 2013), and even the total consumption volume saw a decrease in Q3 2012 (Moesker, 2012). 2013 Data has not been published yet. 4.4.2.3. Dutch Fish Market is Shrinking Subsequent to an interview below with a Dutch wholesaler, also the size of the Dutch fish market was consulted. Although media and governmental organizations stimulate fish consumption, which ought to be eaten 2 times a week (voedingscentrum, 2014d), real consumption of fish in the Netherlands is very low. Of the Dutch 20% did not eat fish at al in 2013, another 25% ate fish less than once a month. Only 23% ate fish at least once a week (van Eekelen et al., 2014). Most fish caught and processed in the Netherlands is sold internationally since the demand for Dutch fish is higher in Belgium, Germany, France, Italy, Spain, and Japan (visbureau, 2014a). From 2003 to 2010 fish consumption has been rising to 3,6 kg per capita and 58,75 (visbureau, 2010; 2012) million kilo at home but after 2010 the consumption has been shrinking to 3,34 kg/capita and 56 million kilo at home in 2013 (visbureau, 2012; 2013; 2014c) 13 60000 55000 50000 45000 40000 35000 3,90 3,70 3,50 3,30 3,10 2,90 2,70 2,50 Figure 6: Total at home fish consumption (red, lefts scale) in tonnes and per capita fish consumption (blue, right scale) in kg (visbureau, 2014c; 2010; 2012; 2013). Some kg per capita were calculated with (CBS, 2014). 4.4.2.4. Apparent Demand for Vegetarian Dishes and Meat replacements Out of Home A demand for new meat alternatives is getting apparent in restaurants. About a third of the Dutch consumers express a need for more variety of vegetarian and vegetable dishes in the out of home market (Stichting Natuur en Milieu , kien onderzoek, & Schanssema, 2013) . This is confirmed by the horeca industry, which saw 21,8% increased demand for vegetarian products from 2007 to 2010 and even a 54,5% increase from 2010 tot 2013. The out of home demand for dedicated meat replacement products which was decreasing from 2007 to 2010 by 11% grew from 2010 to 2013 by 26% (Qreactiv, de Plantijnhogeschool , Expo, Horeca Revue , 2013) . 4.4.2.5. Stagnating Demand for Meat Replacement Products Without Label Buying or consuming meat replacement products is still only conventional for a minority of the Dutch consumers One quarter of the consumers (Food for Food, 2012) and one third of the 7,5 million Dutch households prepares these products, on average 8 times a year (Eiwitinnovaties, n.d.), (Planbureau voor de Leefomgeving, CBS, PBL, Wageningen UR, 2014). Total turnover from meat replacement products with and without label was shrinking in 2011, and 2012 to 70,1 million-euro and stayed the same in 2013. Plant based meat replacement products with a label (keurmerk) made up 20% of the turnover (13,7 Milion) in 2013 (Bakker, 2012; 2013; 2014) 14 Label versus no Label The turnover from meat replacement products with label (keurmerk), grew 2,4% in 2011 shrank 3,8 % in 2012 and grew again 7,9 % in 2013 to 13,7 million euro. In 2011, the turnover for meat replacement without label roughly stayed the same. In 2012 and 2013 the turnover was declining with 9,7% and 9,5% respectively. Supermarkets versus Specialty Stores In al three years the specialty stores saw growth by 8,5%, 5,9% and 9,3 % respectively. In the same years the supermarkets saw decline for meat replacement products. In 2013 also the subset of meat replacement products with label (keurmerk) in the supermarket did not share the decline but grew 6,8% (Bakker, 2014). From 2011 to 2013, the market share of specialty stores for meat replacement products with label (keurmerk), grew from 37,6 % to 43,1% (Bakker, 2012; 2013; 2014). 80 70 Revenue in Mln € 60 50 40 30 20 10 0 2010 2011 59,4 2012 57,4 2013 56,4 Eco Super 7,8 8,1 7,3 7,8 Eco Specialty Store 4,7 5,1 5,4 5,9 No label Figure 7: Revenue for meat replacement products in specialty stores and supermarkets with and without label (Bakker, 2012; 2013; 2014). 4.4.3. Insights Market Situation Consumer trends are turned towards, healthy convenient, experience and less meat. Meat consumption is shrinking; consumers eat more vegetarian, but do not buy more meat replacements. Also the Dutch fish market is relatively small and shrinking. There is a growing demand for vegetarian dishes in the out of home market. 15 Customers eat less meat but do not consider meat replacement products an important alternative. In the last 3 years the turnover from meat replacement products is only growing though products with a label (label), mainly in the specialty stores. 4.5. Customer Segments In 2011 the intention to buy meat replacement product was relatively higher in in young adults, females and higher educated consumers (Food for Food, 2012). They are still mostly popular with young fulltime vegetarians (Bakker, 2014). Nevertheless from a marketing perspective the focus might be on the heterogeneous but growing group of flexitarians (meat reducers=vleesminderaar) (Vegter & van der Lelij, 2012). They more or less consciously regard meat consumption as nonmandatory and are susceptible to motivators that might change their protein consumption behaviour (de Bakker & Dagevoss, 2010a). Within the mayor customer segment of flexitarians, the four sub-segments animal friendly, convenience, health oriented and hedonistic (enjoyment focused) consumers can be distinguished (Wild et al., 2014). 4.5.1. Reasons to Buy Meat Alternatives Flexitarierism is a term defined by not eating meat every day. The most common reason not to eat meat every day is diversity. In 2011 conscious choices based on health, environmental impact and animal wellbeing were each growing motivations for flexitarierism. Convenience was a relatively decreasing factor while costs stay important. Reasons not to eat meat Variation My health The environment Animal wellbeing Money Convenience Curiousity Taste Partners opinion Other reasons No conscious reason 2011 32 12 14 14 16 11 12 4 3 0 24 2012 37 24 23 20 17 9 8 7 3 1 21 Figuur 8: The relative importance of consumer reasons not to eat meat (table from (Vegter & van der Lelij, 2012)). Diary and fish most commonly substituted meat, while 17% used meat replacement products and 27% did not substitute meat with anything (Vegter & van der Lelij, 2012). Many flexitariers are not looking necessarily for a meat imitation, (Talkinfood, 2013) 4.5.2. Insights Customer Segment The customer segment for a product that is to be consumed as an alternative to meat is represented by the following: 16 I, the flexitarian am a rather young woman (59%) with high education (57%). Today I eat something else than meat because I mostly look for variation (37%) but also care about health and wellbeing for myself (24%), the environment (23%) and animals (20%). Money (17%) convenience (9%), curiosity (8%), taste (7%) and the habit of my partner (3%) also play a role for me. Figuur 9: The relative importance of consumer reasons not to eat meat (data from (Vegter & van der Lelij, 2012) and (Food for Food, 2012) calculations in appendix D), Dutch people would buy more meat replacement products if they were more tasty (Emfkruyssen, 2011; Food for Food, 2012; Janssen, 2011; Wolkers, 2010), cheaper, more divers, easy to find and more readily accepted by family members. Consumers are especially critical about bite, taste and juiciness (Vegter & van der Lelij, 2012) (Wild et al., 2014). Another important reason not to buy meat substitute products is not to know how to incorporate them in a dish (Vegter & van der Lelij, 2012; Wolkers, 2010). Many Dutch consumers also don’t buy Meat replacement product because they consider them to be less healthy than meat (NL, 2012) 17 4.6. Two Examples of Competitors with Different Products and SupplyChain Position Innovations can be sold as concepts, intermediate products or finished products. Two scenarios are shown by the two biggest meat alternatives Valess and Beeter®. Friesland Campina bought the innovation, makes the finished Valess product, and does its own marketing. They use animal protein from milk. Ojah makes an intermediate product called “Beeter®” and does not market the final product for the cosumer. They use plant protein from soy. 4.6.1. Valess Valess has already been very much established in the Netherlands since its introduction in 2005 by Friesland Campina. The product was invented by Adriaan Cornelis Kweldam who was 80 years old at the time. Through a similar process as making cheese, proteins are extracted from milk and combined with fibres form algae. Originally 6 litres of milk were used for 1 kilo of Valess (Azough, 2005), today both 6 (Valess, 2014b) and 2-3 litres are stated (Valess, 2014a) at the official websites. The conversion of feed to milk is in between 1 and 1,5 kg feed per litre milk in the Netherlands (van Duinkerken, André, de Haan, Hollander, & Zom, 2007). Mr. Kweldam chose to sell the idea and to leave the development to a company that had a big chance of success. FrieslandCampina a prominent milk processor was very much interested. The option to keep and exploit the invention himself might have ben discarded because of his age. He was full 30 years older than the “Good ol’ Colonel Sanders” when he invented Kentucky fried Chicken and 6 years older than the Colonel when he sold KFC (KFC Corporation, 2012). After 2 years of product development, FrieslandCampina invested 3 Million Euro, more than ever before, on the first year of the Dutch marketing campaign. This was done for a product, which had been considered by the Ad Men from FHV/BBDO to “sell it self” (Azough, 2005). Although Valess was to be distinguished from meat and not to be considered a meet substitute, the media campaign in the end featured meat eaters that were very successfully fooled into the perception of eating meat (Azough, 2005). 4.6.2. Beeter® In 2010 the Vegetarische Slager introduced a new vegetarian product developed by Ojah featuring a texture that convincingly imitates muscle fibres up to 15 cm long of chicken, beef, pork and fish (Innofood, 2010). The base product made by Ojah is called Beeter® Basis and is made exclusively from sustainably grown non-GMO soy-flower and water. The weight conversion from soy to Beeter® is claimed to be four times more efficient that that of meat. The same is true for the use of other resources like water, even compared to meat substitutes based on vegetables. Most products based on Beeter® are vegan and do not contain gluten or cholesterol while they have high nutritional value because of their protein content comparable to meat. The distinctive innovation, however, lies in the texture, which is achieved by mechanical and thermal modification. The details of the texturizing procedure are subject to secrecy but it starts with mingling of the soy flower and water followed by kneading and squeezing of the food mass (Ojah, 2013) at different temperatures and pressure (Wiedenhof, 2010). The initial process was invented in 2006 leading to a convincing prototype in 2008. At that time a choice had to be made about who would produce and market the product. 18 Selling the whole idea for a fixed price or a periodic licence payment puts most of the risk out of hand while decreasing the potential gain, since the risk justifies a low price for the exploiting company. Producing the product themselves on the other hand demands sizable investments in production facilities but ensures a more substantial profit if the product is successful. Lastly to finalize and market the final consumer product themselves would bring much control over de product and potentially a higher margin. Product processing and marketing are, however, a business distinct from making a good base product and Ohja would have had to diversify their activities while still being a relative small company. In the end the inventers decided to keep the critical steps of production in their own hands but to leave the product completion and marketing to partners that were more equipped and skilled for making this innovation a successful consumer product. So far keeping hold of the main production, while outsourcing product processing and marketing, served them well as they successfully introduced the product range in 2010 (Ojah, 2013) with de Vegetarische Slager, founded by politically renown people concerned about both animal wellbeing and the prevailing irreplaceability of meat (Mac van Dinther, 2010). Ojah won the innovation price for Dutch small and medium enterprises in 2012, 5 years after their technical implementation. Which is remarkable since innovation in the dutch agri-food sector is very low in general (Zuil, 2012). This year, after 7 years, they expect the business finally to break even (Jeroen Willemsen, 4th of July in Tiel). In 2010 the founders of Beyond Meat purchased a similar technology (Pierson, 2013) from scientists at the university of Missouri in the USA (Basi, 2010) which is now sold successfully as vegetarian chicken and beef in US retail stores and catering. 4.6.3. Insights Competitor Examples Bringing an innovation to the market involves substantial investment in marketing and product development, even if the product is one that “sells itself”. Even a business model for ingredient production involves high financial commitment, which, in the very successful example of Ojah, led to a break even after 7 years. 19 4.7. Perception of Shrimp Sustainability Based on the Past Shrimp has been and still is on of the most popular kinds of seafood in a number of countries including the United States [BRON] and the Netherlands (on 9th place) (van Eekelen et al., 2014) Shrimp live close to the sea floor and are traditionally fished by dragging a beam with a net attached close above the sea floor while scraping the ecosystems with chains to scare the animals into the net. Therefore traditional shrimp fishing has a destructive effect on the seafloor flora and fauna on the one hand and involves a very high percentage of bycatch (not targeted species) and discard (targeted (young) and non targeted species thrown away or dumped at sea) on the other hand (Gillett, FAO, FIji, 2008). In 1994 the average discard rate was estimated to be 85% globaly and 98% in the Northeast Atlantic (ClucasFAO, 1997). Shrimp from aquaculture on the other hand have no bycatch but nonetheless an extremely high impact on the environment. The toxin levels in aquaculture shrimp can be extraordinarily high (Páez-Osuna, 2001). In the last 20 years many efforts have been made to reduce bycatch in shrimp fishing wile keeping the costs low enough for economically viable fishing (Gillett et al., 2008). In the Netherlands the average discards between 2008 and March 2012 were estimated on about 60%, half of which are juvenile shrimp. An English study indicated that most of the shrimp survive. Based on that, only an estimated 35% of the total catch would die and/or be eaten by predators. Nevertheless, new fishing net technologies, that preserve non-targeted species and the ecosystems at the sea floor, have yet still to be generally adapted by Dutch fishers. Also from April to November Dutch fishers are exempted from the European regulation that requires the use of certain bycatch reducing technologies, (Steins, 2014) since during this period the loss of shrimp and the economic impact on the fishery is too high (visbureau, 2014b). Notwithstanding numerous efforts and a range of new technology tested to improve the discard rate, application of these techniques has yet to happen and the Dutch shrimp, instead of acquiring the aspired MSC label (van der MeerVismagazine, 2011), lost its position in the green column of the VISwijzer in 2010 (WNF, 2010). Despite debate on the highest political lever (Bleker, 2012), and despite the promised immediate anticipation of the VISwijzer to any development (WNF, 2010), Dutch shrimp is still in the orange column today (WNF & de Noordzee, 2013). Some shrimp industries have better results, and can advertise themselves as relatively sustainable, such as MSC-certified shrimp from Australia, Canada ad Greenland (WNF & de Noordzee, 2013). Today however, Dutch shrimp fishing is still repeatedly portrayed in the press as one of the main on-going causes for a “soon to be dead” north sea (De Morgen, 2010) (Trouw, 2010) (Zeeland, 2014) (Timmerman, 2014). 4.7.1. Insights Shrimp Perception Shrimp has been and still is on of the most popular kinds of seafood, it is however, based on the history and present state of Dutch shrimp fishing, questionable if the popularity has something to do with customers associating Dutch shrimp with sustainability today. 20 Section 5. Nutritional value 5.1.1. Nutritional Value of Ingredients The combination of kings oyster and bulgur should theoretically be a source of protein, rich in fibres, iron, vitamin D, and vitamin B6 (USDA, n.d.). 5.1.2. Actual Values The actual nutritional value of shrimpcake can be assessed by Nutricontrol BV. See offer in Appendix B. Section 6. Exploring the Target Market Through B2B Interviews The fermented product forms a cake, which stays compact and can be cut in slices. Crumbing slices leads to a kind of schnitzel. Because of the grainy structure it shares a number of properties with minced meat. After grinding the cake it can be used as alternative filling in products that usually contain minced meat or fish. The main questions for Telson are how to position this shrimpcake product and in which market and in what form. To answer these questions we conducted interviews with fish specialists of 2 big Dutch wholesalers. In a second round we talked to producers of products that might use our source of protein. Based on the subsequent feedback we approached the only major Dutch pizza factory Vezet, the biggest non-Italian fresh pasta producers Pastella, and the producer of fried snacks Royaan. Finally, we held a tasting session with dishes based on MushroomMeat for exponents of Banken Champignons, Ojah, Go Tan, Baltussen and ISMC. 6.1. Interview Dutch Wholesalers We approached a Fish product expert of the Dutch wholesaler Sligro, asking if it is possible to position shrimpcake as a shrimp product such as an alternative shrimp croquette emphasizing the fish content. The total market for shrimp croquettes in Dutch food services is relatively low. Although every croquette label has a croquette emphasizing the shrimp content nowadays, it amounts for an extrapolated 0,4% of the total Dutch croquette consumption with a total revenue of about 1 million €. The demand of shrimp products is impulse driven as it can be heavily influenced by promotions. The Dutch market of fish products is relatively small and shrinking. Like almost al Dutch fish brands the Telson brand currently has low brand recognition and weak value association by the customer. If Telson develops its brand with the new shrimp, pealed in the Netherlands; ‘without additives, day-fresh and Dutch’, a shrimp snack might come along with this brand and along with this story: ‘A product of the fisherman’. Achieving a recognizable Telson brand, however, might take 4-6 years. Using the Shrimpcake to build the Telson brand might only be successful if the Telson brand can also be build on the unique shrimp. 21 The situation of the Dutch fish market was subsequently found confirmed by national reports, see section 4.4.2.3 We asked how to label the product and if it is wise to emphasise the shrimp content. Emphasizing the shrimp content and trying to hide the use of the shrimp shell rest stream might lead to confused customers, which is very undesirable. Therefore the emphasis on shrimp in a shrimpcake product will lead to a necessity to positively highlight that it is based on a rest stream. The key market proposition of a product like this would be healthy, nutritional fibers, low fat, shelf life and sustainable food. This will only attract a relatively small segment. “de consument kan er niet tegen” An other, less risky option would be to sell it as a low cost alternative source of protein with the shrimp content less emphasized on the back of the package. We further asked in which other market a product like this might find demand. Other fish and meat containing products in the out of home market like croquettes in general (not emphasized, and priced as containing shrimp), MacDonnalds, Pizza toppings, Italian and Asian pasta products and all you can eat dishes (bought in high volume at lowest cost) are rising. They have high sales volumes and the price is usually calculated on 3 digits after the comma. Also saucijzenbroodjes are relatively popular, an extrapolated total sales of 6 million pieces saucijzenbroodjes in food services may amount for about 5 million euro of revenue. Producers of these kinds of products might be very interested to the low price proposition. An introduction can be made for some of these partners. [RKs]. The Interview with the fish representative of the second Dutch wholesaler, Hanos mainly gave us new contacts The Shrimpcake is less a shelf product than material for a protein rich product. It might end on the shelves in a prebaked form, possibly breaded. Using Shrimpcake as a protein component in fish products like a quiche produces a fish product without confusing the customer. Of a production price of 10€/ kg the product would probably be chanceless as a high volume protein source. For 3€ on the other hand, their might be a very real business model. We can be referred to Polaris in Ridderkerk, who make different fish based products, like quiches, lax crumbles, shrimp balls, filled vegetables, and pizza’s [polaris.nl], and to the house butcher of Hanos, Van der Zee, who have profound experience with meat, meat replacements and the things in-between. 22 6.2. Second Round of Interviews Based on the feedback from the fist interviews we approached companies that might use protein rich toppings and fillings, the Dutch pizza factory Vezet, the biggest nonItalian fresh pasta producer Pastella, and the producer of fried snacks Royaan with the question if shrimpcake might find use in their products. 6.2.1. Rik Hoogenes Owner of Vanzon Fresh Foods Vanzon Fresh Foods, represents Pastella who produce pasta in Denmark. Pasta is not produced in large scale in the Netherlands. There has been a big growth in European pasta consumption but the growth is no stabilizing a little. The volume of the pasta market is enormous. Vanzon Fresh Foods buys filled pasta from pastella for 4€ /kg including packaging etc. Ravioli are 2,5€ per kilo, of which 33% (330g) is filling and of which in turn 30% (100g) is cheese. It is difficult for Pastella to compete with prices from south European competitors. So they focus on differentiating products, like fresh pasta and new concepts. The product needs a form that can be recognized. For the consumer it should be clear what the product is. Making a pasta filling from it would solve this. The North European market might bear the most chances. Pasta is still growing there and the consumers are less traditional. They are very health conscious. Pastella might be interested to differentiate their product line with a fish product. Rik offered to introduce us to the pastamakers of pastella in Copenhagen. The big Italian pasta makers are however also under pressure because of low consumer prices. They are open to new concepts. As alternative he could introduce us to Antonio Marchetti, who acquired the bankrupt Bertagni in 2003 to make it the >30 Million euro business it is today [it.linkedin.com/pub/antonio-marchetti/1/589/735], with customers such as the American army. Rik Hoogenes considers them the best pasta producers in the world. Antonio is on vacation till the end of august but a trip to Italy together with Rik is possible afterwards. Pasta is a market, which could process and distribute a high volume of shrimpcake; therefore proposing shrimpcake to Pastella and of Bertagni would be wise. 6.2.2. Marc Rosendahl, Head Product Development at Vezet in Warmenhuizen Vezet, is originally a processor of vegetables. Today they also make composite meals like main courses salads and fresh Pizza’s for Albert Heijn. They import original premium ingredients such as known cheese and ham from France and Italy an ad fresh Dutch vegetables to distinguish themselves from the deep frozen pizza’s from Italy and Germany (dr Oetker), aspiring to compete with the restaurant pizza. In this context a low price protein alternative is not what they are looking for. 23 There is generally no demand for meat replacements on a pizza. Vegetarian pizzas contain vegetables and dairy. Marc Rosendahl gave us some more advice based on his experience. Many customers want the cheapest possible product, They are horrified by the story of the ‘plofkip’ but buy the ‘kiloknallers’ as soon as offered by the supermarkets. The Dutch top Restaurant Librije Zwolle, offered crispy shrimp shells as an exotic dish, however, the story about using rest streams like shrimp shells might attract only a small customer segment. Some creative ideas like a salad with flowers, will not lead to 1000 products sold per week, so they are nice but chanceless. The product message needs to be as simple as possible. Otherwise only experimenting cooks will use it. Vezet had a product with wok vegetables and a very authentic sauce that contained some uncut special vegetables to give the customer the feeling of real cooking by using the knife once or twice. This was sought out based on extensive research. It was placed in the supermarket without a big explanatory campaign. The consumer did not immediately understand what to do with this kind of product as nobody reads extensive explanations on the packaging before they buy it. The product failed because the message was tolong and to complicated to understand in one instant. Customers need to understand what to do with the product at the first glance. Customers want to know exactly what is in a product. Is it mushroom, is it shrimp, what is it? The product might have more chance as a snack where the appearance is less visible than as on a pizza or in a salad. The white look is confusing. It might be successful in combination with meat, as auxiliary protein and structure product. Things that contain less meat than it looks, like meatless or fast food snacks, maybe a flat schnitzel in the form of a mushroom or in form of a fish like the champignon burger from Koolen. Summarizing, there is no demand for meat like products as a topping on a fresh pizza. Vegetables and diary are good meat substitutes on pizzas. Deep frozen pizzas are produced in Germany and Italy. It is unclear however if deep frozen pizza’s are less served with vegetables and dairy as alternatives for meat. 6.2.3. Royaan At the interview wit Royaan I met with: Ton van Ekeren, Manager Research & Development (end responsibility product development) David van Kranenburg, Junior Projectontwikkelaar (HAS) Jolien van der Steen, Brand Manager Carlijn Leenders, Product development, has developed the new vegetarian line. She focuses on new ideas. We tasted the bulgur+corn version fried in the pan and in a fryer 24 Based on my description the potential for the shrimp version was discussed. Jolien: The vegetarian version can be formed into something that consumers recognize. With the shrimp shells the question of the consumer would be what is he eating. Structure is nice, the taste is positive too, but not so defined apart from the salt. Karlijn: A good structure, the taste is not finished, a bit musty The vegetarian version probably has more potential Ton: Although the consumers are asking for vegetarian food the volume of vegetarian fried products is still low. It might go more in the direction of a meal, a retail product. Combining shrimpcake with fish in a fish product might be less confusing. Several things are possible, depends on the choices and on how the product can be processed. Probably this is an intermediate product, not an end product. If it would be an end product it would need taste, maby by adding things during the growing that have strong surviving taste, like mustard seed, sundried toamto’s , or fried onions, David van Kranenburg: He could not participate with the second part but he is responsible for B2B projects (co-creation) Some market insights: Shrimpcroquettes sell very well in Belgium Soja flower costs €3,5 /kg dry which is 1,2€ / kg after adding water. Cereal fibres cost 2€/ kg dry which translates to 1€ / kg after adding water. Processing costs are extra. In comparison, MushroomMeat is ready to use but might need some more processing steps. Royaan gets lots of offers for new concepts, but this one sounded really new and interesting. The structure is convincing. In September Royaan will experiment with some samples and then propose the product to the product development workgroup. 6.3. Tasting Session in Tiel In July we held a tasting session with dishes based on the vegetarian MushroomMeat without shrimp prepared with support from chef Casper van Hesteren, at the Restaurant 'bij Casper'. The meeting was organized by Eleonora Swart from RCT Rivierenland, a regional business stimulation and networking foundation. Guests: 25 • • • • • Edward Vonk innovation manager at Banken Champignons- the biggest European producer and trader in mushrooms, Jeroen Willemsen from Ojah - producer of Beeter® the basis of most Dutch 4G meat replacements, Han Go from Go Tan - Indonesian food and spices, Ruben Bringkes from Baltussen - cannery of grain and pod vegetables such as peas Reinier Heijenberg from ISMC - a leading marketing and communication bureau for food and retail. Based on MushroomMeat versions of schnitzels, bitterballen, tortelini, and saucijzenbroodjes we got feedback in an open and unforced setting. Product Edward Vonk, Banken Champignons The taste is not defined, it is better to give the consumer a taste they can relate to. A product that is visually recognizable like a component in a wok dish. With a clear taste direction that is also recognizable. Like the champignon burger from Koolen. Jeroen Willemsen, Ojah The mouth feeling is far away from meat, so position it not as a meat alternative, rather as a protein source, super food or functional food. The perception is very important Fungus, staying fresh because living? Better focus on mushroom, and MushroomMeat, the meat of a mushroom. Ruben Bringsken, Baltussen The product might work well in combination with pod grains and vegetables as a chilli fin carne. Han Go, Go Tan The product might be an instrument for addressing food challenges through low cost protein offer. Cutting it in 1cm cubes works. After marinating they are tasty wok pieces. Bitterness goes away after addition of a sauce Reinier Heijenberg, ISMC We would go on board with a product like this, Used as a raw material for food products, as a cheaper alternative, you might find yourself in a strong position possibly as a component mixed with meat products, like meatless. Or combining it with a marinade or layer of crumble. Gluten free as USP, with e.g. ‘boekweit’ Important to analyse the content General Advice from Jeroen Willemsen 26 Take care of the 1% of your customers that are going to pose the most tedious and critical questions. They will demand answers and can have disastrous effects if they do not get satisfactory answers, no matter how good the intentions. All about safety, toxins, but also sustainable production, where does it come from etc. does not only need to be known but needs also to be explained in a very good way. Ojah is a B2B product, nevertheless, the Beeter® website is aimed at consumers to give them these answers. It is important to make choices before going to a market of scale. What kind of product is it and for who? Securing external money before you really need it, puts you in a more comfortable position. 27 Section 7. 7.1. Conclusion Market Environment 7.1.1. Regulatory Incentive Based on global food challenges there is a strongly expressed need for sustainable protein by government, institutions and in turn by corporations aiming to meet the expectations of government and customers. There is substantial support and funding available for new protein solutions. Before release, the product needs to be considered by the European commission as a safe novel food product. 7.1.2. Healthy There are more ore less accepted definitions for healthy food, meat alternatives and meat replacement products. Shrimpcake will likely fit in to the favoured food of the ‘Schijf van Vijf’. Shrimpcake also fits perfectly in the more modern ‘Healthy food Plate’ from the Harvard School of Public health The soon to be made determination of nutritional values, will show if the product can offer a number of healthy attributes. In addition there are a few practices that help to market a healthy product to consumers. • Variation/range of nutrients • Vegetables or other nutritional fibres • Not unnecessarily processed • Sufficient satisfying taste • Transparency Shrimpcake combines mushroom, vegetables, cereals and shrimp shells making for a broad collection of nutrients. The product should be made with sufficient natural taste to satisfy without eating toe much and without additives that are unnecessary for the consumer. To create trust in the healthiness of the product it is essential to transparently communicate about the content and all other possible critical questions that, according to Ojah, might be asked by a small but powerful fraction of the customers. 7.1.3. Dutch Eating Dutch eat lots of dairy, few fish, mushrooms but also not enough vegetables and fuit. Meat and fish are something for dinner would the Dutch say. 7.1.1. Trends Consumer trends turn towards, healthy convenient, experience and less meat. 7.1.2. Market Situation The Dutch fish market is going form small to smaller. International markets have more size and growth, like Belgium, France and Germany. Meat consumption is shrinking; consumers eat more vegetarian, but are not necessarily looking for dedicated meat replacements. This is reflected in the stagnating sales of meat replacement products. 28 Turnover growth of meat replacement products Supermarket Specialty Stores No label 3 years shrinking Label Last year growth 3 years growth In the last 3 years the turnover from meat replacement products is only growing though products with a label (keurmerk). This happened mainly in the specialty stores. There is a growing demand for vegetarian dishes in the out of home market. The volume of vegetarian snacks is however still limited. Meeting the taste and structure wants of customers requires mimicking some aspects of meat, but selling the product as a meat replacement, is not the key. Consumers want payable and sustainable (protein) products with a good bite and taste; meat alternatives. 7.1.1. Perception of Shrimp Sustainability One kind of shrimp is more sustainable than another. Nevertheless advertising the sustainability of shrimp without comparing it to competitors with worse practice is a complicated endeavour. Dutch shrimp is labelled orange, “less good” in the VISwijzer. Shrimp has been and still is on of the most popular kinds of seafood, it is however, based on the history and present state of Dutch shrimp fishing, unlikely that the popularity has something to do with customers associating Dutch shrimp with sustainability today. 7.1.2. Competitor Examples Bringing new food to the market, also for FrieslandCampina with product that “sells itself”, involved an unprecedented investment in marketing. Even a business model for ingredient production involves high financial commitment, which, in the relatively successful example of Ojah, leads to a break even after 7 years. 7.2. Price The production costs depend much on scale and how logistics are optimized. In a later stage this year a test batch on a scale of 50 – 100 kilo will be produced; this will lead to better estimations regarding the production costs. 7.3. Product options 7.3.1. Shrimp Product Emphasizing Health Shrimpcake could contain lots of healthy components that fit into a healthy lifestyle. The actual nutritional content needs to be assessed however. Consumers looking for health food want to know exactly what is inside their products, explained clearly and simply. Because of the novelty to use rest streams from shrimp, the sustainability aspect would need to be explained prominently. 7.3.2. Shrimp product Emphasizing Sustainability A shrimpcake product, emphasizing shrimp content, nutritional value and sustainability, might lead to profitable revenue by setting a higher price but with a lower volume. 29 The relatively small and recently radically shrinking Dutch market of fish products might however prove difficult to position a new product in. It might prove difficult to use the shrimp cake as show-of product for the (currently unknown) Telson brand, as emphasizing the shrimp shells rest stream content will only attract a very limited set of customers which focuses on sustainability. Shrimpcake does attribute to a more sustainable Dutch shrimp sector through the upcycling of rest streams. The sustainability conscious consumer is, however, the very type of consumer, which is more likely to have a negative perception of the shrimp fishery sustainability as mentioned above. Since is not directly clear if and how the consumption of shrimpcake will decrease the number of spoiled animals or help to repair the north sea ecosystem, the sustainability claim of shrimpcake contains incoherence from a consumer perspective. As soon as Telson builds their brand on the unique, 100% Dutch, additive-free, dayfresh shrimp and the sector acquires the MSC label, which they endeavor to achieve for years, shrimpcake product positioned as sustainable and healthy would have much more coherence from a consumer perspective. In other words, the intrinsic novelty of shrimpcake and the, from a consumer perspective yet relatively low, sustainability of the Dutch shrimp sector make it difficult for the two to support each other in both directions today. 7.3.3. Fish combined with Shrimpcake as Protein and Structure Ingredient A fish product that also contains shrimpcake is a recognizable product that can be understood by customers. Such as a quiche, but also a sushi snack with fish filet toppings. Shrimp components as ingredients in a fish product are less confusing. Polaris, Hanos Van der Zee and Deutsche See in Bremerhaven all produce different products with fish and other components. 7.3.4. Shrimpcake as Alternative Source of Protein for Low Costs As the stagnating growth of meat replacement in relation to the growing population of flexitariens, indicates that consumers might use meat replacement products only as a step stone to just eating less meat (Bakker, 2014), selling an alternative source of protein for an competitive price is a strong proposition, as confirmed in a number of interviews. Selling an alternative source of protein that contains fish product requires no explicit explanation of the sustainability aspects of shells on the front of the package to avoid misleading the customer. Declaration in small font on the back is sufficient, as it is not explicitly sold as “shrimp”. Since the volume of shrimp shells that can be sold at a positive margin should be as big as possible, we investigated the demand for shrimpcake as an alternative source of protein in a number of growing (inter) national markets, where the price of protein is key. 7.3.4.1. Pizza There is no demand for meat like products as a topping on a fresh pizza. Deep frozen pizzas are produced in Germany and Italy. Vegetables and diary are however good meat substitutes on pizzas of both kinds. 30 7.3.4.2. Pasta The pasta market has a demand for differentiation and new fillings, especially the North European market might be susceptible for a shrimpcake filling. 7.3.4.3. Fried Snacks Royaan Is interested in the product and convinced by its structure and bite. They will experiment with some samples and propose the shrimpcake and the vegetarian version to their product development board in September. 7.3.4.4. Saucijzenbroodje The consumer response to a saucijzenbroodje will be tested on 13th of September on the day of the shrimp. A large-scale producer like Bakkersland can be approached. 7.3.5. Vegetarian Products without Shrimp Royaan might be more interested in the vegetarian version. The niche gluten free might have high potential (Reinier Heijenberg, ISMC, (NOS, 2014)). This is possible with the version based on buckwheat. Vegetarian meat replacement products have a higher chance of success when they have an eco label. 7.4. Customer Segment Summarizing, the ustomer segment for a product that is to be consumed as an alternative to meat is best represented by the following: I, the flexitarian am a rather young woman with high education. Today I eat something else than meat because I mostly look for variation, but also because I care about health and wellbeing for myself, the environment and animals, Money convenience, curiosity, taste, and the habit of my partner also play a role for me. 31 7.5. Advice Shrimpcake has the highest potential to be produced, as an intermediate product that is finalized and marketed by another company that holds market access. The choice of product therefore highly depends on the availability of a partner for that specific product. Shimpcake might be combined with other fish to a fish product, in case of a matching partner. Else, the market of low price protein is more promising. Royaan will test the product in September, Otherwise Pastella and the contacts from Hanos should be pursued. Perusing a product that emphasises healthy and consequently explains and highlights the sustainability of shrimpcake might lead to a very limited market since the message is rather complicated and there is sustainability incoherence from the consumer perspective. In combination with a strong green MSC fishery brand, this might be different. 32 7.5.1. Companies to Approach in the Near Future in Order of Urgency 1. Connection to Polaris and Hanos - Van der Zee, should be made through Caspar van Putten from Hanos. 2. Connection to Pastella in Copenhagen and/or Bertagni in Italy via Rik Hoogenes from Vanzon Fresh Foods should be made. 3. To explore the real potential of Saucijzenbroodjes, Bakkersland should be approached since they make most of them. 4. Schouten Europe B.V. produces vegetarian products under the label good bite 5. Deutsche See is open to innovation, send documentation and samples and visit at Bremerhaven. 6. Dr Oetker the producer of cheap frozen pizzas might be more interested in cheap protein toppings, but today’s vegetarian frozen pizzas also contain vegetables and dairy instead of meat replacement. For the vegetarian version: 1. Cooperation with Banken Champignons will be discussed in September. 2. Baltussen and Ruben Bringsken, are interested in creating a product with MushroomMeat and peas such as a chilli sin carne. 7.5.2. Other Next Steps • To address the fact that the product is not finished, support should be acquired from food design professionals or students. 33 • Before big investment in scale production, it should be clear what the product would be like and for whom it is produced, this might depend on commitment from partners with market acces. • The Nutricontrol components report of shrimp shells without mycelium (see Appendix D) indicates PCB and dioxin levels that add up to less than 0,24 ppm. This would be 0,15 ng per 200g Shrimpcake with 30% shrimp shells. This appears safe in relation to the maximum daily intake of 100 ng for a 50 kg individual (voedingscentrum, 2014b). These values need to be examined and judged by an expert for toxins, however, since in the event of a negative advice regarding toxins, all further investment in shrimpcake could be void. 7.6. SWOT Analysis 2 The strengths weaknesses, opportunities and threats based on the new situation are represented in the following table. Strengths • • • • • • Weaknesses Low production costs (prove in pilot) USP Good source of fibres, protein, iron and Vit B2, B3 and B1, (Thiamine) Low calories (depends on fat for preparation) Good texture/bite/structure, has some characteristics of meat Source of natural umami taste USP Natural ingredients of base product USP • • • • • • • Sustainable because: • Effective conversion rate • Local production • Relatively local resources grain market) • Upcycling/Use of rest streams Support from (Telson/GPCK) Opportunities • big parties USP USP (international USP USP (INN, • Demand for USPs Flexitarianism: Demand for variety vegetarian dishes Demand for cheap protein Demand for sustainable protein Stimulation of sustainable protein government Gluten free with buckwheat • Royaan • • • • • Polaris Van der Zee Pastella Bertagni Bakkersland • • • • • Bitterness Less protein, iron and Vit B1 content than soy No Vitamin B12 No muscle-like fibers (4G) Appearance Fermented food needs explanation Upcycling rest streams to food needs explanation PBL Threats • of • • by • • • • Possibly Sand in shrimp more complicated than expected Possibly nutritional values lower than expected Possibly taste optimization difficulties PCB/dioxins levels Price volatility of grains Difficulties in production of broken grains Customer acceptance of weaknesses lower than expected 34 References AFD. 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Retrieved July 7, 2014, from http://www.nuzakelijk.nl/ondernemen/2831111/ojah-scoort-in-innovatie-metvleesvervanger.html Appendix 40 A - Interview Lisetta Dutch Weed Burger [Vegetarian Version] B - Nutricontrol Offer C - Calculations Customer Segment D - Nutricontrol Analysis of Shrimp Shells E - Contact Information Companies 41 Interview Lisetta Dutch Weed Burger [Vegetarian Version] The Dutch Weedburger, is a new food start-up delivering a tasty Hamburger build from Beeter® and seaweed. Although MushroomMeat might me resource for auxiliary products in their range, it does not meet the muscle fibre like requirement as Beeter® does. Their products are vegetarian and do not contain fish. Lisette Kreischer, is Foodstylist, author of the Cookbook Plant Powered/Vegan Recipes and Concepts! And Co-Owner of The Dutch Weed Burger. After tasting by Lisette, the strong umami taste is convincing.. The structure is chewy and grainy. “It works particularly well with Asian spices and in dishes that normally contain duck. It matches with sweet and sour and spicy. “ Positioning the product as a meat replacement might be confusing, as meat replacements sound like 4th generation meat replacement products. Better something about plant-based, mushroom based protein rich product. To bind the broken down mushroom meat, also vegan produts can be used, such as: • Lijnzaad/Banaan/Sojajogurth/appelmoes with baking soda • Or binders like Arrowroot or johannisbroodpitmeel, • Or generally plantbased fat + Flower. • Seaweed might work very well with it. If the product can be frozen, is of particular interest. BTW: Beeter costs them 5,6€, seaweed 7,6€- 15€ per kilo Microlalgea cost 29- 39€ /kilo After testing at home: • Buckwheat was more loved by some of the tasters. • Lisette liked the corn more because it is more compact. “A very beautifull chunk”. • In slices it look very nice too. • After marinating in a sauce with marple syrup and baking, caramelizing, it tastes very good. (like Duck) • Marple syrup works well with the buckwheat, and its patty, irony taste. It does need some solt however. • Steaming (stoven) does not work well • Italian spices works ok but soysauce, ginger, cucurma, lemongrass, and kokonut butter worked very nicely. • The high absorption of fat is a thing, but adding some water helps. After baking through, one can deglaze (afblussen) or caramelize with marplesyrup • It works with saté if used as a marinade, but should not by cooked in a pan of sauté sauce, it gets to soft then. When baking with saté marinade it works fine. • Amazing how long it stays fresh, even after opening of the package, • It might be a real addition to their concept as auxiliary product. However just like tofu and seitan it is not such a finished product like Beeter products. It is not clear yet how to make a burger of it. • Something needs to be done with it. • Might work as a small piece, like a chees slice in a salad. • 42