Annual Report 2008
Transcription
Annual Report 2008
Beneath Surface Beneaththe the Surface ... ta r o n g a c o n s e r vat i o n s o c i e t y a u s t r a l i a A n n ua l R e p o r t 2 0 0 8 OurOurVision Vision Our vision is to inspire Australians and our visitors to discover, explore, delight in and protect our natural world. The Zoological Parks Board of NSW operates Taronga Zoo and Taronga Western Plains Zoo. The principal office of the Board is at Taronga Zoo. Office Hours: 8.30am to 5.00pm Monday to Friday. Both Zoos have wheelchair access to most exhibits and facilities, as well as special toilet facilities for people with disabilities. www.zoo.nsw.gov.au The current annual report is available on the Zoological Parks Board of NSW (ZPB) website. ISSN 0312 –181X Design: Impress Design Editor: Zoo Media Relations & Darill Clements Total Cost of Production: The total cost of $55,148 also includes $4,367 for the production of the 2007 Animal Register, the annual reconciliation of wildlife held by the Zoos. Submerge yourself in our world. Our animals, plants & physical assets Delve beneath the surface ... Our conservation, research & rescue efforts Our new Great Southern Oceans exhibit Our education & community programs and discover and discover ... Cover images An overview The Taronga Conservation Society Australia, also known as the Zoological Parks Board, operates Taronga Zoo in Sydney and Taronga Western Plains Zoo in Dubbo, attracting local, interstate and international visitors. Leopard Seal Hydrurga leptonyx In April, Taronga Zoo’s expansive EnergyAustralia Great Southern Oceans mega-exhibit, opened to the public for the first time. The new 1.2 hectare exhibit features Australian Sealions, Fur Seals, Californian Sealions, Pelicans and the only Leopard Seals and Fiordland Penguins to be cared for by a zoo anywhere in the world. Great Southern Oceans plays a vital part in marine conservation through public education about these precious creatures and their natural habitats, research, breeding and field conservation. It is also home to the world-renowned Australian Marine Mammal Research Centre. Photographs courtesy rick stevens 2 The Taronga Conservation Society Australia is constituted under the Zoological Parks Board Act, 1973, as a statutory authority owned by the people of New South Wales and comes within the administration of the Minister for Climate Change and the Environment. Amended legislation in 1992 defined the Taronga Conservation Society Australia’s responsibilities in education conservation, research, and recreation (see Appendix 1). Contents 5 6 Chairman’s Report Appointed Board Our mission Our mission is to demonstrate a meaningful and urgent commitment to wildlife, our natural environment and the pursuit of excellence in our conservation, recreation and scientific endeavours. Through effective communication and example we will promote positive and measurable conservation outcomes. We will inspire active and enjoyable learning experiences and be a catalyst in creating understanding and wonderment of our natural world. By encouragement and demonstration, our Zoos will lead individuals and communities in the wise and sustainable use of natural resources for the benefit of future generations. Senior Management Team Organisational Chart Director and Chief Executive’s Report 8 8 Year in Brief – Visitation 10 11 12 14 Our animals plants and physical assets 17 Human Resources 42 46 48 55 57 Life Sciences Divisions 19 Occupational Health and Safety 59 Facilities Branch 26 27 Association of Zoo Friends (NSW) Inc Our conservation, research and education 29 Market Research Highlights of 2007-08 Year in Brief – Financials Capital Works and Infrastructure Conservation and Research Programs Education Programs Our business enterprise 31 37 41 The Taronga Foundation Marketing Media Relations Our people Financial Report 60 61 62 63 Financial Statutory Performance 64 Appendices 119 Glossary 157 Index 159 Our Customers Taronga Conservation Society Australia Annual Report 2008 3 Taronga Western Plains Zoo Taronga Zoo Symbol Platypus Ornithorhynchus anatinus Opened October 1916. Site 28 hectares. Animals From the Old Moore Park Zoo, founded by the Royal Zoological Society of New South Wales in 1881. The collection now includes approximately 3,957 animals from 368 species/sub-species. Contact Symbol Giraffe Giraffa camelopardalis Opened February 1977. Site 788 hectares. Animals Exhibited in open range facilities. The collection now contains approximately 697 animals from 99 species/sub-species. Contact Obley Road, Dubbo PO Box 831, Dubbo NSW 2830 Tel: (02) 6882 5888 Fax: (02) 6884 1722 Hours: 9.00am to 5.00pm daily Website: www.zoo.nsw.gov.au Number of animals: 697 Species/sub-species: 99 Bradleys Head Rd, Mosman PO Box 20, Mosman NSW 2088 Tel: (02) 9969 2777 Fax: (02) 9969 7515 Hours: 9.00am to 5.00pm daily Website: www.zoo.nsw.gov.au Number of animals: 3957 Species/sub-species: 368 The Hon Carmel Tebbutt MP Minister for Climate Change and Environment Parliament House Macquarie Street Sydney NSW 2001 Dear Minister It is a great pleasure to present the 35th Annual Report of the Taronga Conservation Society Australia (a trademark of the Zoological Parks Board of New South Wales), which includes the statement of accounts, for your presentation to the NSW Parliament. This report covers in full the Taronga Conservation Society Australia’s activities for the year ended 30 June 2008 in accordance with Section 20 and 37 of the Zoological Parks Board Act 1973 (as amended), and the Annual Reports Statutory Bodies Act 1984 (as amended). Yours sincerely Leonard F Bleasel AM Chairman 25 October, 2008 4 Chairman’s Report It is with much pride that I submit the 35th Annual Report for the Taronga Conservation Society Australia (TCSA). I would like to extend a warm welcome to the Honourable Carmel Tebbutt who was recently appointed Minister for Climate Change and the Environment. We look forward to working with her to achieve positive results for wildlife and the environment. I would like to extend a thanks to the Honourable Phil Koperberg MP and Honourable Verity Firth for their service and support during their respective time as our minister. Once again, the past year was marked by significant change aimed at meeting the evolving focus and goals of the organisation. Importantly, as we work together on future conservation initiatives, our two Zoos will now share the same world renowned Taronga name. The re-branding of Taronga and Western Plains Zoos was welcomed throughout both Zoos. The new streamlined Platypus and Giraffe logos are now featured comprehensively throughout the Zoos – from signs in the Zoo grounds to staff uniforms and in all communication programs. A highlight for both Taronga Zoo and Taronga Western Plains Zoo this year has been our conservation efforts on behalf of the endangered Tasmanian Devil. With numbers in the wild facing increasing pressure from the rapid spread of the facial tumour disease, key strategies are now in place to develop breeding facilities to establish long-term viable insurance populations Both Zoos are to be congratulated on the speed with which they developed new purpose built breeding facilities. Taronga Zoo and Taronga Western Plains Zoo are already home to animals specifically chosen for the breeding program and provided by the Tasmanian government. Following the successful introduction to the new homes, a number of pouch young have already been noted. The Taronga Conservation Society Australia has a substantial, ongoing commitment to the conservation of this iconic Australian species and the provision of further facilities is also planned. In April, we celebrated the completion of perhaps the most significant exhibit in Taronga Zoo’s 91-year history with a special media preview of the $54 million ‘Great Southern Oceans’ supported by the Premier, the Hon. Morris Iemma MP. This magnificent exhibit celebrating Australia’s unique marine mammal and bird life has already attracted thousands of visitors. The new 950 seat Seal Theatre was well utilised by visitors as they enjoyed the training of seals for the new seal show expected to debut in July. We are grateful for the generous assistance of the National Institute of Dramatic Art (NIDA) in helping us prepare for this major presentation and attraction. Another key component of our redevelopment program is to provide adequate and appropriate parking for our visitors. The upgrading of the Taronga Zoo car park commenced this year with the objective of doubling capacity. The new facility is designed with environmental considerations to the fore embracing water retention for reuse as well as energy saving features. Importantly, the new facility will improve safety and access for our visitors. In line with this development, a long term and innovative initiative to encourage the use of public transport and park and ride packages has been successfully launched. On completion of the car park, the redevelopment of the entire Main Entrance Plaza will commence, a major feature of which will see the refurbishing and upgrading of the Zoo’s renowned heritage entrance building. I am also pleased to announce that the important redevelopment of the entry and visitor facilities at Taronga Western Plains Zoo will also commence in the coming year. The design and facilities provided by the new entry complex will enable greater use and enjoyment of visitor amenities by the local Orana region community. Planning for the development of a number of key Taronga Western Plains Zoo exhibits is also underway. Once again, I would like to thank all the Taronga Conservation Society Australia staff for their passion and commitment to the two Zoos in this year of immense change and progress. The support and enthusiasm they bring to all their endeavours gives me and all Board Members great confidence in our on-going conservation programs and the future of our precious wildlife collections. Leonard F Bleasel AM Chairman, Taronga Conversation Society Australia Taronga Conservation Society Australia Annual Report 2008 5 & Board Committees Appointed Board Ms Gae Raby (6) Section 6 of the Act stipulates the criteria under which the members are appointed. The Board met six times during the year and the number of meetings attended by each member is shown in brackets. Mr Leonard Bleasel AM, JP FAIM FAICD (6) Ministerial Appointee. Chairman of the Taronga Conservation Society Australia. Mr Bleasel was the Managing Director and Chief Executive Officer of The Australian Gas Light Company (AGL) until his retirement in February 2001. He is Chairman of ABN AMRO Australia Holdings and Australian Pipeline Ltd. Mr Bleasel is also a Director of QBE Insurance Group and O’Connell Street Associates and a Member of the Advisory Committee of Westmead Children’s Hospital. (Term of appointment expires 30/6/10) Mr Richard Humphry AO, FCA FAICD AFIN MACS (6) Ministerial Appointee. Deputy Chairman and Chairman of the Finance and Capital Works Committee. Director, HSBC Australia, United Group Ltd, BUPA Australia Holdings and O’Connell Street Associates. Former Managing Director and CEO of the Australian Stock Exchange (ASX) and Director-General of the NSW Premier’s Department. Former Auditor-General of Victoria, following 20 years experience in the Australian Federal Public Service and 13 years in the banking industry. (Term of appointment expires 30/6/08) 6 Ministerial Appointee. Chair of the Audit Committee, member of the Finance and Capital Works Committee. Ms Raby had involvement in the development and delivery of large government programs and the management of State owned enterprises. Ms Raby has executive experience in public policy, finance and the machinery of Government, and advises agencies on governance arrangements. Director on the Landcom Board. (Term of appointment expires 30/6/10) Councilor Allan Smith (6) Representing Dubbo City Council. Elected member of Dubbo City Council since 1991. Former Mayor of Dubbo and current Deputy Chair of Orana Regional Development Board. Executive member of Local Government Association of NSW and Chairman of the Roads and Transport Advisory Council of NSW. Former official with the Shop Distributive and Allied Employees’ Association, Chairman, Statecover Mutual Ltd. (Term of appointment expires 30/6/09) Dr Anthony W English AM RFD, BVSc (Hons.) PhD FACVSc (6) Ministerial Appointee. Chair of the Zoological Committee. Honorary Associate Professor in the Faculty of Veterinary Science, University of Sydney and inaugural Director of the University of Sydney’s Wildlife Health and Conservation Centre. Dr English is founder and Past President of the Australian Association of Veterinary Conservation Biologists, and Past Chairman of the World Association of Wildlife Veterinarians. He is a Fellow and Life Member of the Australian Veterinary Association and a Fellow of the Australian College of Veterinary Scientists. Dr English was appointed a Member in the General List of the Order of Australia in the Queen’s Birthday Honours in 2006, for services to veterinary science in the field of wildlife health and population management, and for service to the Australian deer industry. (Term of appointment expires 30/06/09) Mr Ian Cox, MACEL (5) Representing Zoo Friends, Taronga Western Plains Zoo. Member of the Zoological and Marketing Committees. Mr Cox was a Secondary School Deputy Principal and has a background in science education. He is currently a casual teacher at the Wambangalang Environment Centre, Dubbo. Mr Cox has been a member of Zoo Friends, Taronga Western Plains Zoo, for 20 years and has been former Vice President of Zoo Friends Council and is currently Chair of the Education Sub-Committee of Zoo Friends Volunteers, Dubbo. (Term of appointment expires 30/06/09) Mr William (Bill) McLaughlin (5) Ministerial appointee. Chair of the Marketing Committee. Mr McLaughlin is a partner in Bill and Elaine McLaughlin Enterprises, a marketing consultancy. He retired from full time employment as Group Manager, Corporate Affairs of AGL in 2002, after 22 years with that organisation. He has extensive experience in corporate marketing, advertising and stakeholder management. (Term of appointment expires 30/06/08) Councilor Martin Skipper (6) Representing Mosman Council. Member of the Marketing and Audit Committees. Clr Skipper has been Chair of the Business and Marketing Advisory Group of Mosman Council since 1999 and has extensive experience in marketing and communications in both global manufacturing and the maritime industry. Previous Board member of Bounty Voyages and Community Advisory Committee member of Sydney Harbour Federation Trust. Currently Ship’s Master with Defence Maritime Services. (Term of appointment expires 30/06/09) Board Committees From Left to Right: Finance Committee (6) Mr Leonard Bleasel Mr Richard Humphry Ms Gae Raby Councilor Allan Smith Dr Anthony English Mr Ian Cox Mr William (Bill) McLaughlan Councilor Martin Skipper Ms Catherine Strassberg Mr Richard Morecroft Chairperson – Mr Richard Humphry AO. Monitors financial performance, including occupational health and safety, environment, human resource management and capital works programs. Consists of selected Board Members. Ms Catherine Strassberg (5) Representing Zoo Friends, Sydney. Member of the Zoological, Audit, and Finance and Capital Works Committees. Ms Strassberg has been a member of Zoo Friends since 1995 and former member of the Zoo Friends Council. Ms Strassberg is an account consultant and member of the Australian Society of Certified Practicing Accountants. (Term of appointment expires 30/06/08) Mr Richard Morecroft (5) Ministerial appointee. Member of the Marketing Committee. Mr Morecroft has over 25 years experience as a broadcaster with the ABC television network. For two decades he was the principal presenter for ABC NSW nightly news as well as presenting a range of current affairs, education and natural history programs. Mr Morecroft is also the author of several books, including wildlife publications for adults and children. Through his media consultancy he is involved with media skills training and conference hosting. Mr Morecroft is also a Member of the Board of Bundanon and a Patron of WIRES. (Term of appointment expires 30/06/08) Audit Committee (3) Chairperson – Ms Gae Raby. Monitors and covers issues relating to internal control systems, risk management systems, financial reporting and other financial responsibilities. Consists of selected Board Members. Marketing Committee (6) Chairperson – Mr Bill McLaughlin. Monitors all marketing activities including communications, sponsorship, Taronga Foundation, customer service and tourism development. Consists of selected Board Members. Zoological Committee (6) Chairperson – Dr Anthony English AM. Monitors collection management, wildlife conservation, research and veterinary services. Consists of selected Board Members plus the following observers from appropriate specialist fields: •• Dr Chris Dickman – School of Biological Sciences, University of Sydney •• Professor Richard Kingsford – School of Biological, Earth and Environmental Sciences, University of NSW Ethics Committee (5) Statutory committee through which all research projects involving animal research must be approved. Constituted in accordance with the Animal Research Act 1985 and consists of the following representatives: •• Mr William Meikle, Chairperson until February 2008 (Researcher) •• Dr Rebecca Spindler, Chairperson from February 2008 (Researcher) •• Dr Frances Hulst (Veterinarian) •• Dr Benn Bryant (Veterinarian) •• Ms Cecily Stuart-Prentice (Animal Welfare Representative) •• Mr Tony Gregory (Animal Welfare Representative) •• Justice Michael Foster QC (Independent Representative) •• Mr Harold Eagleton AM (Independent Representative) The Committee held five meetings during 2007/2008 in August, November, January, March and May where it reviewed 10 new projects, nine of which were approved and one rejected. The Committee also reviewed and approved 10 ongoing projects. In April the triennial site inspection was conducted by Mr. Peter Johnson, Animal Welfare Branch, NSW Department of Primary Industries and Ms S Abbot, Animal Research Review Panel, which subsequently led to the renewal of the Taronga Conservation Society Australia’s accreditation as an Animal Research Centre. Taronga Conservation Society Australia Annual Report 2008 7 Senior Management Team Guy Cooper Bettina Sammut William Meikle Alex Halliburton Hunter Rankin FAIM, LAAI Director and Chief Executive BA, Cert (PR), Grad Cert (HRM) General Manager, Human Resources BSc, MSc General Manager, Scientific Research and Wildlife Conservation BLA (Hon) General Manager, Capital Works and Infrastructure BCom General Manager, Corporate Services, Finance and Legal Organisational Chart minister for climate change and the environment taronga conservation society australia board director and chief executive senior management team management divisions TARONGA Western Plains Zoo Wildlife Programs life sciences & environmental education Marketing Life Sciences Strategy & Operations Animal Husbandry Guest Services Keeping Operations Media Relations Formal Education Commercial Operations including ‘Zoofari Lodge’ Community Education Travel and Tourism Education Programs Conservation Programs Visitor Education (interpretation) & Public Presentations Strategic Communications Media and Public Relations human resources Payroll, Recruitment and HR Services Employee & Industrial Relations Equity and Diversity Staff Training and Development Registered Training Organisation Management Organisation Development and Change Management Occupational Health and Safety and Risk Management Environmental Policy and Management 8 Capital works and infrastructure Capital Planning and Development Management of Capital Works Procurement and Contracts Facilities & Asset Operations and Maintenance Horticulture Annette Stevens Susan Baker Cameron Kerr Matthew Fuller BCom Acting General Manager Marketing, Fundraising and Development Commenced: 18 Feb 2008 Acting General Manager – Guest Services and Commercial Operations Commenced: 18 Feb 2008 BSc (Hon), BCom General Manager, Life Sciences and Environmental Education General Manager, Taronga Western Plains Zoo Commenced: 25 February, 2008 (Previous incumbent: William Garton BSc MBA. (Previous incumbent: Steven Skarott BCom – General Manager, Marketing, Guest and Commercial Operations. Resignation effective 23 November 2007) Resignation effective 15 February 08). corporate services Financial Planning and Management Audit and Review Legal Services Records Management Management Support Services scientific research & wildlife conservation Government Liaison & Regulatory Interface Master Plan exhibit planning and animal coordination Curatorial Services marketing, guest and commercial operations Marketing and Product Development Commercial Operations Retail and Catering Guest Services & Admissions Tourism & Group Sales Information Technology Animal Transations Risk Management Species Management Fundraising/Taronga Foundation Veterinary Services Design Studio Wildlife Conservation Programs Security Services Research Programs Reproductive Laboratory Behavioural Science Sky Safari Cleaning AMMRC Taronga Conservation Society Australia Annual Report 2008 9 Director’s Report A year of conservation triumphs for Taronga Zoo and Taronga Western Plains Zoo has marked the significant change in our Zoos’ identity to the Taronga Conservation Society Australia (TCSA). Chosen after extensive nation wide research, the new name better describes our activities and direction and is reflected in the announcement of the Taronga Foundation’s first series of Field Conservation Grants to eight projects ranging from Aceh and Botswana to Vietnam and the Daintree region of Queensland. Since its inception in 2000, The Taronga Foundation has continued to grow its investment in global conservation programs in the areas of field conservation, research and environmental education. Another major conservation feature of the year has been our participation in the global zoo effort to slow the dramatic rate of frog extinctions by promoting 2008 as the “Year of the Frog” with the active support of Sir David Attenborough. This coordinated regional zoo conservation strategy was announced during the Australasian Regional Association of Zoological Parks and Aquaria (ARAZPA) Conference held at Taronga Zoo in March. The strategy aims at addressing the decline in Australasia’s frog populations, with 47 species out of 220 endangered by habitat loss and disease. During the conference, ARAZPA zoos initiated over 17 projects focusing on 14 different frog species across the region. The Taronga Conservation Society Australia committed $40,000 towards the $400,000 regional target and will in addition, continue to focus on breed and release programs for the critically endangered Corroboree and Booroolong Frogs. We are also proud of the achievements of Taronga’s Bird Keepers who have worked tirelessly to promote the survival of the tiny native Regent Honey-eater species. Their dedication culminated in the successful release of 27 Regent Honey-eaters at Chiltern in Victoria this year, crowning over a decade’s involvement in the project. 10 Our strong commitment to Australian wildlife was exemplified this year with the establishment of breeding facilities for Tasmanian Devils at both Zoos. The Taronga Conservation Society Australia is participating with six mainland zoos and wildlife parks in the establishment of an insurance population. Both Zoos enjoyed another major year with its elephants programs. Taronga Western Plains Zoo welcomed two elderly Asian elephants being retired into its care from a circus. This decision and investment demonstrates the immense value Zoos offer in caring for such species. These two elderly elephants will receive ongoing expert veterinary and keeper care throughout their twilight years. Taronga’s ever-popular elephant group was at the centre of celebrations this year, with the invitro fertilisation of Porntip, the matriarch of the group and the successful mating of Thong Dee with bull elephant, Gung. This was the first Australasian successful natural mating of an Asian Elephant, a positive step for the conservation breeding program for this endangered species. The successful fertilisation of a Black Rhinoceros egg at Taronga Western Plains Zoo this year was a world first. This breakthrough with its advancement towards opportunities for genetic diversity is a continuation of the results achieved in 2006, when Taronga Western Plains Zoo and its collaborative partners from the Berlin Institute of Zoo and Wildlife Research achieved the world’s first collection of eggs from a live Black Rhinoceros. I take great pride on behalf of all our staff in these achievements as it speaks, not only of our determination to contribute to the preservation of precious species throughout the world, but of how much global zoo networks are achieving through cooperative, coordinated action for wildlife. We will very soon enter the eighth year of our significant 12-year redevelopment program. We recognise that a visit to our Zoos is not just about the animal experience, it is also about the visitor experience. Without proper and adequate facilities for our animals, our visitors and our staff those things that we espouse and deliver on behalf of the world’s wildlife are severely undermined. It is a tribute to our more than 600 staff – our keepers, our scientists and education experts, those in commercial enterprises and fundraising, those who welcome our visitors and the support provided by our volunteers and Zoo Friends, that this 12-year journey is achieving so much and continuing so well. To look back and to look forward is to see only a bright and encouraging future as we grow and contribute to the world’s conservation community and their efforts on behalf of wildlife. I thank everyone for their continued, selfless commitment to our wildlife. The creativity, dedication and determination demonstrated have made the past year a true triumph for us all. Guy Cooper Director and Chief Executive Highlights 2007–2008 Our Conservation, Research and Education Our Animals Plants and Physical Assets The opening of the 1.2 hectare exhibit, ‘Great Southern Oceans’ which is home to the only Fiordland Penguins to be cared for by a Zoo anywhere in the world. The announcement of the first natural Asian Elephant pregnancy in Australasia with confirmation in February that ‘Thong Dee’ is with calf. The QBE Free Flight Bird Show celebrated its 10th anniversary in September whilst debuting a new star, ‘Lesley’ the Andean Condor. The arrival at Taronga Western Plains Zoo of two female Asian Elephants “Arna” and “Gigi” from Stardust Circus. The commencement in February of a 900 space car park at Taronga Zoo. Births of a male Western Lowland Gorilla and two Chimpanzees at Taronga Zoo. Upgrade of Taronga Zoo’s Waste Water Treatment Plant, significantly increasing capacity. Our Business Enterprise The first series of The Zoo, a behind the scenes documentary shot at both Zoos aired on Network Seven in February. Over 7.5 million people watched the program on the multifaceted roles of the Zoos. The governing name, Zoological Parks Board was replaced with the Taronga Conservation Society Australia in January to more accurately reflect the functions of the organisation. The re-opening of the Lower Entrance shop below ‘Great Southern Oceans’ helped the retail team achieve record profits of $1,071,591. A milestone year for The Taronga Foundation which raised $5.2 million. Taronga Zoo won the Sports, Events and Tourism category at the NSW Premier’s Export Awards. In March, Taronga Zoo hosted the annual ARAZPA Conference for over 200 delegates from 40 zoological institutions from Australasia. The world’s first successful artificial fertilisation of a Black Rhinoceros egg at Taronga Western Plains Zoo. The Wildlife Hospital treated over 1067 native animals. The release of the first Zoo-bred Booroolong Frogs in South Western NSW. The release of 27 Zoobred Regent Honey-eaters in Victoria as to assist endangered wild populations. Under the Taronga Conservation Society Australia’s commitment to the National Recovery Program for Tasmanian Devils, both Zoos recorded success with the first joeys born in June. The first round of Taronga Foundation Conservation Field Grants was announced. This expanded our commitment to sustaining secure wildlife populations in natural eco-systems and habitats. The Taronga Training Institute was established, providing a registered training institute for accredited courses in animal studies. Our People 12 staff were awarded Zoo Friends Fellowship grants to the value of $40, 000. A further 16 Taronga Conservation Society Australia staff were welcomed into the ‘20 year club’ for two decades of outstanding service. The Taronga Conservation Society Australia’s invaluable volunteer program saw 120 new participants inducted. The Taronga Conservation Society Australia welcomed a new Aboriginal keeper and two Aboriginal Education Officers. 207 staff delivered educational lectures, public presentations, scientific papers, workshops and conferences in Australia and internationally. 176 staff members participated in Earth Hour to celebrate environmental sustainability. Taronga Conservation Society Australia Annual Report 2008 11 Financials Year in Brief – Financials Allocations of Staff by Board Program 187 Life Sciences/ Research Staff employed Total Staff 324 Total Income Expenditure on Capital Development and Maintenance 5.29 $25.440m % Total Expenditure increase from 2006/07 to 2007/08 Guest Services and Commercial Operations $m 0 Life Sciences and Research 187 Guest Services and Commercial Operations 69 07/08 06/07 Capital Works and Infrastructure 77 04/05 03/04 Human Resources 11 Marketing and Communications 22 0 8 85.986 07/08 Corporate Services Humanand Resources Marketing Communications 81.663 06/07 05/06 Corporate Services 27 $m 18 36 54 Life 72 90and Research Sciences Capital Works and Infrastructure 74.844 61.960 16 24 40 25.440 37.709 27.303 05/06 30.887 04/05 03/04 25.423 02/03 57.662 02/03 25.934 01/02 56.074 01/02 62.561 32 15.333 85.986m Total Income $ 10 20 30 40 50 60 70 80 90 0 10 20 30 40 50 60 70 80 90 06/07 05/06 04/05 0 03/04 5 10 15 06/07 02/03 05/06 01/02 Guest Services and Commercial Operations 00/01 Capital Works and Infrastructure 04/05 03/04 Corporate Services 02/03 Human Resources 12 Marketing and Communications Life Sciences and Research 15.333 01/02 00/01 8.047 0 Sources of Income for Board Programs 31% Admission income Total Assets 294.716m $ 10 % 50 100 150 200 250 300 07/08 294.716 271.118 06/07 237.005 05/06 218.600 04/05 190.741 03/04 02/03 01/02 145.598 130.915 8.71 increase from 2006/07 to 2007/08 $ Guest Services and Commercial Operations Conservation and Life Sciences and Research preservation of threatened Capital Works and Infrastructure and endangered species $3.0m Admission Income 31% NSW Recurrent Grant 18% Corporate Services Humanand Resources Collaborateive species Marketing Communications conservation and management $2.8m NSW Government Capital Allocation 24% Preservation and biodiversity and NSW Biodiversity Strategy $2.5m Trading Sales and Franchise Revenue 10% Other Zoo generated income including sponsorship and foundation 17% % 11.5m Complete total of SPP Trading Sales and Franchise Revenue $m 0 Total Cost of Social Program Policy Activities Allocation of Recurrent Resources to Expense Types Employee Expenses including superannuation 52% Public education and awareness programs $3.2m Guest Services and Commercial Operations Life Sciences and Research Capital Works and Infrastructure All other expenses 16% Corporate Services Humanand Resources Marketing Communications Finance costs 4% Marketing expenses 3% $m Animal welfare and research 3% 0 Maintenance 7% 50 100 150 200 271.1 06/07 Guest Se Guest Services and Commercial Operations 237.005 05/06 Depreciation and writedown of asset vales 15% Capital W Capital Works and Infrastructure 218.600 04/05 Corporate Services 190.741 03/04 Human Resources 02/03 145.598 Marketing and Communications 130.915 01/02 Annual Report 2008 Taronga Conservation Society Australia Life Sciences and Research 00/01 2 120.705 13 Corpora Human R Marketin Life Scie Visitation Year in Brief – Visitation Origin of visitors Taronga Western Plains Zoo 42% Total Visitation 1,569,972 of visitors are from NSW (other than Sydney) visitors in 2007/08 Origin of visitors Taronga Zoo Guest Services and Commercial Operations $m 0.0 07/08 06/07 0.5 1.0 1.5 1,569,972 Life Sciences and Research NSW Sydney 30.6% Capital Works and Infrastructure International 1.1% Corporate Services Humanand Resources Marketing Communications Interstate 26.8% NSW Sydney 55% International 26% Capita 1,587,881 05/06 1,517,710 04/05 1,515,437 03/04 2.0 Guest S 1,577,981 02/03 1,529,310 01/02 1,506,190 Interstate 10% NSW Other 41.5% NSW Other 9% 55 % of visitors are from the Sydney region 26 % International visitors 0.0 06/07 05/06 04/05 14 0.5 $m 1.0 1.5 Guest Services and Commercial Operations 2.0 Guest Services and Comm Capital Works and Infrastructure Capital Works and Infrastr Corporate Services Corporate Services Human Resources Human Resources Marketing and Communications Marketing and Communic Life Sciences and Research Life Sciences and Research 03/04 02/03 01/02 2007/08 Visitor Attendance Visitor Ticketing Mix 1,569,972 people visit Taronga Zoo and Taronga Western Plains Zoo Guest Services and Commercial Operations General Admission 48.8% Consolidated result Free of Charge 16.4% Paid attendance Members 11.3% Paid & FOC attendance Life Sciences 07/08and Research 06/07 Capital Works and Infrastructure Variance Variance % 1,264,040 1,273,862 9,822 0.8% 1,569,972 1,608,706 38,734 2.4% Corporate Services Humanand Resources Marketing Communications Taronga Zoo Promotions 7.3% Paid attendance1 1,078,865 1,148,403 69,538 6.1% Discount Admission 6.9% Paid & FOC attendance2 1,339,356 1,367,329 27,973 2.0% Groups incl. Schools 9.3% Taronga Western Plains Zoo Paid attendance3 193,554 199,044 5,490 2.8% Paid & FOC attendance4 230,616 241,377 10,761 4.5% 1Paid attendance at Taronga Zoo includes Zoo Friends and Twilight Concerts 2Includes function guests 3Paid attendances at Taronga Western Plains Zoo includes Zoo Friends and Zoofari guests 4Includes function guests Guest Services and Commercial Operations Capital Works and Infrastructure Corporate Services Human Resources Marketing and Communications Life Sciences and Research Taronga Conservation Society Australia Annual Report 2008 15 identity A new identity O In January, the Zoological Parks Board NSW was replaced by the new Taronga Conservation Society Australia. Chosen after extensive nation wide research, the new name better describes our activities and direction. The Taronga Conservation Society Australia is responsible for the operation of Taronga and Taronga Western Plains Zoos and is regarded as a leader in the world zoological community. PHOTOGRAPH COURTESY JAMES ALCOCK 16 OurOuranimals, plants animals, plants andandphysical assets physical assets In December, Taronga Zoo’s remarkable Western Lowland Gorilla group welcomed a brand new addition to their family, when a tiny infant male ‘Fuzu’ was born to proud mother ‘Frala’. Fuzu is an extremely valuable addition to world breeding programs for gorillas, helping insure against rapidly declining numbers of gorillas in Africa. PHOTOGRAPH COURTESY RICK STEVENS Performance Indicators Collection species which are classified as threatened Taronga Zoo Taronga Western Plains Zoo Threatened species in conservation programs Taronga Zoo Taronga Western Plains Zoo Collection in conservation programs Taronga Zoo Taronga Western Plains Zoo 07 08 26% 43% 26% 41% 44% 50% 46% 60% 11.5% 23% 11.8% 24.3% Taronga Conservation Society Australia Annual Report 2008 17 Our animals, plants and physical assets Principal Areas of Activity Goals Objectives •• Collection Management and Display Animal Collection Animal Collection •• To maintain best-practice in animal care and husbandry, •• Wildlife Rehabilitation To ensure that the Zoos’ animals receive the very best care and are displayed to provide stimulating experiences that promote learning and support for wildlife and the environment. •• Life Sciences Management Physical Assets •• Animal Watch and Behavioural Enrichment •• Capital Works and Planning To achieve the highest design, construction and maintenance standards in order to enhance visitor experiences and safeguard the wellbeing of the Zoos’ animals, visitors and staff. •• Contract Maintenance Horticulture •• Horticulture To develop the Zoos’ landscapes and botanic displays, interpret natural relationships between plants and animals and contribute to the conservation and cultivation of plants. •• Animal Records and Identification •• Veterinary Services •• Asset Management •• To present the world’s premier display of Australian native fauna, •• To display a stimulating and diverse representation of wildlife that is also used as a conservation resource, •• To apply the World Zoo Conservation Strategy and the Taronga Conservation Society Australia’s Mission Statement, •• To informatively and thoughtfully present the animals to visitors, •• To cooperate with other conservation, education and research organisations. Physical Assets •• To achieve exhibit design excellence and world best-practice in animal presentation and welfare as well as visitor and staff amenities and safety, •• To ensure a holistic and consistent approach to overall site design, exhibits and logistics for visitors, •• To implement best practice in asset procurement, operation and maintenance. Horticulture •• To provide a stimulating and diverse botanic experience in line with exhibits that showcase bio-geographic regions, •• To conserve and restore plant communities, •• To help provide dietary and enrichment browse for the animals. LEFT: Natacha became a surrogate Mum to young Swamp Wallaby, ‘Janey’. Taronga keepers have an excellent record of handrearing a range of native animals when they become orphaned or their natural mothers struggle to care for them. photograph courtesy rick stevens Taronga Zoo continued it commitment to Australia’s struggling frog populations by focusing on breeding and release programs for the endangered Corroboree and Booroolong Frogs. right: PHOTOGRAPH COURTESY Mandy McLellan. FAR RIGHT: PHOTOGRAPH COURTESY Rick Stevens. 18 Life Sciences Activities at Taronga Zoo Herpetofauna The Herpetofauna division has been heavily involved in the 2008 World Zoos and Aquariums’ ‘Year of the Frog’ activities. Together with the Taronga Conservation Society Australia’s Scientific Research and Wildlife Conservation Division, the Corroboree Frog project, in collaboration with the Department of Environment and Climate Change (DECC), continues to grow. The climate controlled container now holds over 230 frogs and 60 tadpoles collected as eggs from the wild earlier this year. The focus of this conservation project has shifted from a ‘grow up for release’, to a ‘keep for breeding, re-introduce eggs back into the wild’ project. The majority of these frogs are from eggs collected in 2006 and as the Corroboree Frog requires four to five years to mature, patience is required. Next summer there will be a small number of mature frogs, so this will be the Taronga Conservation Society Australia’s first chance to breed this species. This is an extremely important conservation project. Due to the devastating chytrid fungus, without captive breeding and recovery programs the Corroboree Frog will be extinct in the wild within one to three years. The second frog project, also in partnership with the DECC and coordinated by the Taronga Conservation Society Australia’s Scientific Research and Wildlife Conservation Division is the Booroolong Frog Conservation Project. A stream dwelling frog from the western slopes of the New South Wales ranges, it has disappeared from approximately 90% of its recognised habitat. The Taronga Conservation Society Australia has been requested by the DECC to investigate and document the captive husbandry and reproduction of this species so that this information is available should large scale captive breeding and reintroduction of this species be required in the future. Frogs and metamorphs were collected from Maragle Creek catchment in January 2007. All adults began to breed in the spring of 2007 and husbandry techniques are being documented. In February, 608 metamorph Booroolong Frogs from eight different spawns were released at Maragle Creek, Tumbarumba, NSW. Importantly, Taronga Zoo’s diverse display and collection of reptiles and amphibians, combined with the daily Keeper Talks continues to be a popular conduit for public education about these much misunderstood creatures. Breeding highlights for this year include Gila Monsters, Veiled Chameleons, Arafura File Snakes, White-Lipped and Dwarf Tree Frogs. Birds The Regent Honey-eater project coordinated by the Taronga Conservation Society Australia’s Scientific Research and Wildlife Conservation Division has been a high priority for the Bird Division. This is one of the Taronga Conservation Society Australia’s most successful conservation breeding programs and has run for over 10 years in conjunction with the NSW and Victorian Governments and other ARAZPA institutions, universities and volunteer groups. Since the first wild caught chick arrived at Taronga in 1995 the Zoo’s captive breeding program has been successful with 73 hatchings and many young have gone to other institutions in the region along with the knowledge to continue the project. These breeding achievements have developed a very stable and genetically sound population of Regent Honey-eaters. This year, there were 27 hatchlings. Most of these birds, and additional birds from other participating zoos, were included in a release program in a national park in Chiltern, Victoria. Bird Division staff traveled with the birds to Victoria in late April to set up the release site, maintain the birds in temporary tents during acclimatisation to the colder weather and assist with the release. It was felt that if after 30 days subsequent to release over 25% of the birds survived, this project could be deemed a success. The field team has reported that, so far, this release is a success beyond all expectations as at 32 days, 92% of the birds were still alive. Other ongoing work with this species includes morphometric studies. It is hoped that Taronga Zoo will be able to provide a useful tool to field workers to enable them to sex birds quickly and accurately in the wild. The Helmeted Honey-eater program has also been successful. Two chicks hatched in the last season have been moved to Healesville Sanctuary while two breeding pairs remain at Taronga Zoo, the only institution outside Victoria to hold this species and the only institution other than Healesville Sanctuary to have bred the Helmeted Honey-eater. The bird team has bred 27 species this year, the most notable being the honey-eaters, the Australian Pelican and Hooded Robins (both firsts for Taronga Conservation Society Australia), Forest Kingfishers (including successful hand raising) as well as an Agouti, also cared for by the Bird Division. The Cassowaries have been temporarily displayed in the Dingo exhibit where they have attracted a good deal of attention. Ongoing training with these birds enabled them to be moved with a minimum of fuss and continued work with them will prepare the Cassowaries for a smooth move to their new exhibit later in the year. Exotic Fauna It has been another excellent year for the Exotic Fauna Division. In January, Senior Primate Keepers, Louise Grossfeldt and Allan Schmidt were invited to speak at the American Zoo Association Species Survival Program meeting on management of male Chimpanzees – an indication of the international standing of Taronga’s animal management credentials. Taronga Conservation Society Australia Annual Report 2008 19 Our animals, plants and physical assets Tasmania. The subsequent breeding program has been a focal point for staff for many months and a positive pouch check in early June is a testament to the efforts and continued dedication of the team. ABOVE: Both Zoos welcomed wild-caught Tasmanian Devils as part of a national effort involving multiple wildlife agencies which are attempting to breed an insurance population of healthy devils to safe guard against a complete collapse of this iconic species in the wild. PHOTOGRAPH COURTESY Rob Griffith – Associated Press The confirmation in February, of an Asian Elephant pregnancy was a much celebrated Australian first and is clear evidence of the excellent management and condition of the elephant herd. The completion of the second elephant facility at Taronga Zoo will further enhance the Taronga Conservation Society Australia’s commitment to this important species. Of particular note was the successful breeding of the Binturong and Fennec Fox, both of which are excellent achievements and support the on-going sustainability of the collection. One of the most exciting acquisitions was a pair of Pygmy Hippopotamus from Melbourne and Adelaide Zoos. This species is very scarce in the region and it is hoped that they will have future breeding success. The transfer of Giraffe “Jimiyu” from Taronga Western Plains Zoo was a much publicised event. He is now well settled into city life, as is, “Satu”, the new male Sumatran Tiger, from Germany, via a stay at Taronga Western Plains Zoo. Australian Mammals In December, the Australian Mammals Division highlighted its continued commitment to conservation with the acquisition and housing of seven Tasmanian Devils. The devils form part of an insurance population dedicated to help save the species from the deadly facial tumour disease which has devastated wild populations throughout 20 The ‘Australia’s Nightlife’ exhibit continues to forge ahead with innovative ideas. A recent upgrading of the Plains Rat exhibit has provided both a new display area which includes a series of interconnecting tunnels and a new rodent exercise wheel linked to an odometer and counter, helping to educate the public about how far these little rodents can travel. Bilbies have also been in the spotlight, with a new child friendly viewing window being installed in the exhibit, providing young visitors with a special glimpse into the world of Bilbies. Behind the scenes tours have continued to increase along with requests for special focus and VIP tours. Staff members were also busy throughout the year developing and delivering new presentations on a diverse range of subjects, from conservation related issues to animal husbandry practices. An Echidna Encounter was introduced for the school holidays, a biodiversity talk was created for Biodiversity Week and the Dingoes were walked during the day so Zoo visitors could meet them up close. ‘Backyard to Bush’ Taronga Zoo’s children focused and sustainable living exhibit, ‘Backyard to Bush’, celebrated its fifth anniversary in April. This exhibit has continued to evolve to meet the educational objectives of the Zoo, community attitudes and knowledge towards environmentally friendly living and the visitor’s desire for close encounters with animals. Initiatives include the acquisition of two dogs, one farm dog to round up the sheep and ducks during the farm yard show and one house dog to assist in the key message of responsible pet ownership. Both dogs have settled in and are already popular additions. Other initiatives include a water wise garden display at the urban house with engaging signage and a bush tucker garden and signage showcasing this important part of Aboriginal culture. ‘Backyard to Bush’ employed an Aboriginal Keeper to assist in the Aboriginal education and presentation initiatives for the Zoos. This Keeper is supported and assisted by the two Aboriginal Education Officers from Taronga Education Centre and has been involved in the Zoos’ successful annual National Aboriginal and Islander Day Observance Committee (NAIDOC) celebrations. A Taronga Education Centre visit continues to be a highlight for VIP and special guests to the Zoo. Many animals have been added to the collection including crocodiles, Diamond Pythons and Bandicoots. The birth of a Shingleback Lizard, a first for Taronga Zoo, was a highlight. Animal Presentation Bird Show The QBE Bird Show celebrated its 10th anniversary in September. It is estimated that over seven million visitors have enjoyed this spectacular presentation since 1997. In this time, many birds have ‘starred’ in the show, fulfilling their roles by engaging visitors and providing astonishing learning opportunities about wildlife conservation. Some of these include “Minka” the magnificent Whitebellied Sea Eagle who demonstrates the negative effects humans can have on wildlife, “Slammer”, the Black Breasted Buzzard who has “slammed open” hundreds of hand-made Emu ‘eggs’ and, along with “Jo Jo” the Galah, has shown the intelligence and instinctive nature of birds. This year also saw the debut of “Lesley”, a young female Andean Condor who provides an outstanding element to the show as she soars down to stage from a 20 metre high release point. If the conditions are right, the condor can be seen soaring for many minutes over the amphitheatre, the Zoo and Sydney Harbour showing off her spectacular, three metre wingspan. Other new additions to the show also include a pre-recorded Aboriginal ‘Welcome to Country’ and Dreaming story of ‘how the birds got their colours’. Aboriginal Education Officer, Paul Sinclair, recorded this with the Bird Show team to pay respect to the Cammeragal people and add an important indigenous element to the show. The donation boxes at the Bird Show not only enable visitors to take immediate action for conservation but have raised over $40,000 for The Taronga Foundation field conservation projects. Marine Mammals The media debut of ‘Great Southern Oceans’ for the April school holidays was a momentous event for the Marine Mammals Department. It was the culmination of over seven years of planning and two years of working with the Capital Works and Infrastructure team on construction of this major exhibit. ‘Great Southern Oceans’, due to officially opened in July 2008, continues to amaze the marine keepers and visitors alike. The underwater viewing of the show seals, penguins and Leopard Seals appears to be the highlight of this magnificent new exhibit and the new Seal Discovery Show is sure to prove equally popular. The transfer of animals from their previous homes of at least 20 years into the new exhibit went extremely smoothly. Some seals walked from the old theatre to their new home, the penguins were transported in individual containers and carried, some seals transported eagerly on the back of a truck and some needed to be craned. All settled immediately into their new homes. The keepers continue to develop and improve their show presentation techniques with the assistance of NIDA. The training not only assists the keepers with their performance skills but also ensures that the education messages on marine pollution problems and solutions, the effects of climate change and sustainable seafood choices are most effectively presented. In September, Taronga Marine Mammals and Wildlife Hospital departments were invited by NSW National Parks and Wildlife Service (NPWS) to assist in the rescue of two Leopard Seals off Sydney beaches. Both seals, one male and one female, were found exhausted, in extremely poor condition and in need FROM LEFT TO RIGHT: 1. In April, Backyard to Bush celebrated five years of educating Zoo visitors about our rural, urban and outback Australian landscape. PHOTOGRAPH COURTESY Rick Stevens 2. Gabrielle Virgona, Keeper, Taronga Zoo: “I find my job as keeper in the Backyard to Bush area very rewarding. The most satisfying aspect of my role is interacting with the visitors. Every day you meet new people and are able to increase their interest in our natural world.” of immediate veterinary assistance. After six months rehabilitation at Taronga Zoo they can now be seen at ‘Great Southern Oceans’. The Antarctic Treaty does not permit release of these seals so they will remain at the Zoo and assist in vital research and understanding of this unique Antarctic predator. On a sad note, “Brooke” a female Leopard Seal that had been at Taronga Zoo for nine years, passed away from pneumonia. Samantha Elton, Keeper, Taronga Zoo: “I often get told that Zoo Keepers have the most amazing job in the world and it’s true! I feel privileged to work with such incredible animals and be able to inspire and educate visitors about our wildlife.” PHOTOGRAPH COURTESY Bobby Jo Vial 3. ‘Michie’ the Californian Sealion officially opened the new Great Southern Oceans enabling visitors to explore the edge of the world where the land meets the sea and learn about our unique marine animals. PHOTOGRAPH COURTESY RICK STEVENS Taronga Conservation Society Australia Annual Report 2008 21 Our animals, plants and physical assets Life Sciences Activities at Taronga Western Plains Zoo •• The construction of the Tasmanian Devil breeding facility, the subsequent arrival of 12 devils and commencement of breeding introductions. The Life Sciences team has not only maintained daily animal operations, husbandry, conditioning and breeding programs but has also been involved in other significant events and successes. These include: •• Species conditioning included crate training a Giraffe, pet pack training primates, weight training for Meerkats, Small-clawed Otters and Cheetahs and foot care training for the Greater One Horned Rhinoceros. The team also introduced two Black Rhinoceros and conducted box conditioning and transportation of two rhinos to Monarto Zoo in South Australia. •• The births of a male Plains Zebra foal “Kwasi” and two male Giraffe calves, “Tembi” and “Amani”. •• The arrival in June of new bull Giraffe from Monarto Zoo, which will add diversity to the regional bloodline. •• German bred Sumatran Tiger, “Satu” was transported to Taronga on in January to be introduced to the Taronga bred female, “Jumilah”. •• “Gerry” Giraffe, the herd patriarch who had been hand-raised at Taronga Zoo, passed away in December, having provided an excellent legacy of four male and four female offspring. •• Three year old male Cheetahs, “Jambo” and “Moyo” were transferred to Hamilton Zoo, New Zealand in August in for breeding purposes. •• The Persian Onager herd produced a male foal, “Touran” in December. •• Scimitar Oryx births are rare regionally, so the arrival of a new male calf in May was a special event. Scimitar Oryx are extinct in the wild and rely on ex-situbreeding and reintroduction for the continued survival of the species. •• Female White Rhinoceros, “Umqali”, produced a female calf in April, the TOP LEFT: Megan Lewis, Keeper, Taronga Zoo: “I feel privileged that I have been given the opportunity to work with such charismatic animals. Everyday I’m amazed, inspired or amused by what they show me. Being able to work alongside and share these experiences with the most passionate people I’ve met makes my job both rewarding and fulfilling.” PHOTOGRAPH COURTESY Bobby Jo Vial LEFT: More precious than gold. In March, ‘Shiba’ welcomed a daughter into Taronga’s world-renowned Chimpanzee group, a triumph for the breeding program with wild chimps facing increasing pressures. PHOTOGRAPH COURTESY Mark Kolbe TOP (THIS PAGE): Taronga’s Fennec Fox family celebrated the arrival of a little male, ‘Tizga’, named after a town in Morocco, one of the countries where these foxes, the smallest of the worlds’ fox species, are found. PHOTOGRAPH COURTESY Bobby Jo Vial 22 fourth female and the sixth offspring produced from the group imported from Kruger National Park in 2002. •• The designs for two Giraffe restraint chutes, one for the breeding exhibit and one for the Savannah exhibit were completed. These will improve the health management of the herd, especially for hoof trims. •• In preparation for the imminent arrival of a female African Wild Dog from Hamilton Zoo, Keepers are integrating the current females with the second all-male group. RIGHT: ‘Thembi’ the Giraffe calf captivated the nation with over one million Australians watching his birth and first tentative steps on the Channel Seven program, The Zoo. PhotoGRAPH COURTESY Tim Portas FAR RIGHT: Rebecca Jones, Keeper, Taronga Western Plains Zoo (pictured with Cuddles the African Elephant): “I feel very lucky to be able to work with the only African Elephants in the region. Taking ‘Cuddles’ and ‘Yum Yum’ for their early morning walk out on to Savannah Two is without a doubt a highlight of every day.” PHOTOGRAPH COURTESY Channel Seven – THE ZOO •• The mixed species ‘African Savannah’ display has been expanded with the addition of seven Eland, one female Scimitar-horned Oryx and a male Ostrich which had been held off display. Crate training of “Mana” Common Hippopotamus is under way in preparation for a move to this exhibit area. Animal enrichment has been a key area of focus for the division with the establishment of an Enrichment Committee which has worked on the implementation of a range of initiatives for the animals including a series of enrichment presentations held over the Easter weekend. Keepers and maintenance staff have worked closely together to showcase Taronga Western Plains Zoo and this has been highlighted to great effect in Channel Seven’s The Zoo series. In January, Taronga Western Plains Zoo acquired two female Asian Elephants “Arna” and “Gigi” from Stardust Circus. They joined the Zoo’s resident female Asian Elephant “Burma”. All three elephants are around 55 years old. After months of keeper-elephant relationship building, patient training and conditioning, “Arna” and “Gigi” have settled into their new home. The keepers perform regular skin and foot care husbandry sessions with them. Both elephants are popular with Zoo visitors. time Registrar Position, Dr Cheryl Sangster was employed as Diagnostic Pathologist for the Taronga Conservation Society Australia. Dr Sangster is a Diplomate of the American College of Veterinary Pathologists. There were a number of highlights and significant events for the veterinary team this year, including: •• The Taronga Wildlife Hospital made a significant contribution to the Channel Seven series The Zoo. The series showcased the depth and breadth of talent and expertise within the Wildlife Hospital staff and across both Zoos. •• The elephant breeding program commenced with the natural conception of Thong Dee. Pregnancy was confirmed through hormone monitoring conducted at the Taronga Western Plains Zoo Reproductive Laboratory and an ultrasound conducted by Taronga’s veterinary team. “Porntip” was artificially Zoo’s veterinary team. This year saw the passing of a number of older animals including “Fifi” Chimpanzee (age: approx. 60), “Cynthia” Kodiak Bear (age: 31), “Natasha” Indian Crested Porcupine (age: 24), “Salem” Tasmanian Devil (age: seven), “Henry” Gang Gang Cockatoo (age: 21), “Jack” and “Sally” Dingoes (both 14 years old), “Hope” Giraffe (age: 24), “Judy” Orang-utan (age: 49), “Jollie” (age: approx. 10), “Adori” (age: approx. 10), “Carla” (age: 13) and “Yarri” (age: 15) Koalas, a Golden Plover (age: 18) and Aldabaran Tortoise (age: approx. 31). •• Pregnancy was diagnosed in an Australian Sea-lion using four dimensional ultrasound imaging. •• An insurance population of Tasmanian Devils was quarantined at Taronga Zoo. •• Mycobacteriosis continues to be an insidious and worrying disease in the Zoo collection. The epidemiology of the disease and species of organisms During the past 12 months as part of Taronga Western Plains Zoo’s comprehensive exercise and enrichment regime for the African Elephants the development of a structured walk program has commenced. This provides the elephants with further exercise and enrichment opportunities, especially important due to their age and physical condition. It has been a great success and a wonderful achievement for the staff involved. Veterinary Services at Taronga Zoo With the re-branding of the organisation came an enhanced focus on wildlife health, conservation and research. The name Veterinary and Quarantine Centre no longer described the broad scope of activities of the hospital. The name has been changed to Taronga Wildlife Hospital. With the expansion of the Australian Registry of Wildlife Health through the creation of a full- inseminated by specialists from the Berlin Institute of Zoo and Wildlife Research. Semen from donors at Singapore and Melbourne Zoos were imported for the procedure. •• The health management of geriatric animals is an important role of the involved is being investigated with a view to instituting appropriate control measures. •• The diagnosis of congestive heart failure possibly caused by encephalomyocarditis virus in a Malayan Tapir, Nocardiosis in a Taronga Conservation Society Australia Annual Report 2008 23 Our animals, plants and physical assets THIS PAGE CLOCKWISE FROM TOP LEFT: 1. This year the Taronga Wildlife Hospital treated over 704 animals including an impressive Green Sea Turtle which was successfully released back into the open ocean. photograph courtesy Justin Lloyd – Daily Telegraph 2. Veterinary staff at Taronga Western Plains Zoo are utilising non-invasive infrared thermography technology as part of the special care program for three Asian Elephants and two African elephants, all of which are in their twilight years. photograph courtesy MALCOLM WEST, THERMAL INSPECTION SERVICES 3. Taronga Western Plains Zoo’s Senior Veterinarian, Benn Bryant, takes a close look at a Galapagos Tortoise. photograph courtesy Channel Seven – THE ZOO 4. A little Brush-tail Rock Wallaby gets a health check from Taronga Zoo’s Senior Veterinarian, Larry Vogelnest. photograph courtesy Claudia Bianchi Leopard Seal, atherosclerosis in a Wedge-tailed Eagle, malignant bladder tumour in a Golden Cat, Salmonellosis in Scaly-breasted Lorikeets and a Sulphur-crested Cockatoo and an outbreak of gapeworm in a flock of Metallic Starlings. •• Participation in the Regent Honeyeater release program through pre-release quarantine isolation and disease screening. •• Assistance was given to the Department of Environment, Water, Heritage and the Arts, the Department of Environment, Conservation and Climate Change, Customs, the Australian Quarantine and Inspection Service, and the Royal Society for the Prevention of Cruelty to Animals in their numerous confiscations of birds, reptiles and insects. Veterinary Services at Taronga Western Plains Zoo Taronga Western Plains Zoo built on its reputation as a premier rhinoceros breeding facility this year with the generation of the world’s first embryo by in-vitro fertilisation with eggs collected from a living rhino. This achievement is the culmination of a five year research collaboration with Germany’s Institute 24 of Zoo Animal and Wildlife Research (IZW) and represents a significant breakthrough with respect to salvaging the reproductive potential of genetically important female rhinoceros with infertility due to degenerative uterine pathology. International recognition of Taronga Western Plains Zoo’s expertise with rhinoceros was evidenced by the invitation extended to Zoo veterinarians Benn Bryant and Tim Portas to join the Asian Rhino Project Veterinary Support Team for the Sumatran Rhino Sanctuary at Way Kambas National Park in Indonesia. Taronga Western Plains Zoo veterinarians are on standby for a rapid response to health problems affecting rhinoceros held at the sanctuary. Biosecurity management is a significant responsibility for Taronga Conservation Society Australia’s veterinarians as they oversee the veterinary health programs in place at both Zoos. The importance of this role was demonstrated during the outbreak of disease due to exotic equine influenza virus in Australia this year. Taronga Western Plains Zoo was surrounded by properties holding infected animals requiring a prompt veterinary response to impose quarantine protocols and implement a program of vaccination on the Zoo’s wild equid collection. By these means the Zoo remained equine influenza free during the outbreak. Taronga Western Plains Zoo Wildlife Hospital plays a significant role in delivering education outcomes on behalf of the Taronga Conservation Society Australia. This year saw numerous veterinary undergraduate students undertake externships and gain exposure to the field of conservation zoological medicine. The Wildlife Hospital also hosted Technical and Further Education (TAFE) veterinary nursing and secondary school students as part of their studies. The residential school for the Wildlife Health and Population Management Masters degree offered by the University of Sydney is hosted annually by Taronga Western Plains Zoo and the Wildlife Hospital staff members are instrumental in organising and delivering this event. Animal Records and Identification In last year’s Annual Report it was reported that the current animal computer database known as Animal Records Keeping System (ARKS), which is administered by the International Species Information System (ISIS), was to be replaced by the new Zoological Information Management System (ZIMS). It was estimated that the development stage of ZIMS was to be completed by end of 2007. However due to the complexity of this new application ISIS has had to employ a new vendor to complete the work and the new release date is now late 2009. The Taronga Conservation Society Australia will have access to ZIMS sometime after testing has been completed. Several staff members of the Taronga Conservation Society Australia have been involved in the development of this important software which will: •• increase functionality, analysis and reporting of data, •• incorporate a wider range of animal collection types including aquariums, museums and scientific materials, •• enhance and integrate the veterinary management of zoological collections, •• use global instead of national standards, •• use the most up to date technology; and •• provide access to global sharing of real-time, web based animal collection information in a single database system. The wildlife rehabilitation program serves three important purposes. Firstly, it addresses the welfare of an animal that may be suffering from injury, illness or has been orphaned. Secondly, through education it provides an opportunity to learn more about wildlife and the environment. Finally, it may contribute to the conservation of species where a population is so critically endangered that each individual is crucial to its survival. Caring for wild animals provides an opportunity to learn more about their biology, natural history, habitats, abundance, behaviour, husbandry and care. It inspires people to develop compassion and an understanding of wildlife and the natural environment. It educates people, and it is perhaps through this that wildlife rescue and rehabilitation contributes most to the conservation of wildlife and the environment. This year 704 animals (253 mammals, 359 birds and 92 reptiles/amphibians) were admitted to the Taronga Wildlife Hospital. Of these, 48 mammals, 59 birds and 26 reptiles were returned to the wild. The remainder was retained in permanent care or euthanased. With the unique expertise of Taronga Wildlife Hospital staff, the facilities and food supplies available, many unusual and rare species are cared for by the Hospital. This year these included Powerful Owl, Kermadec Petrel, Green Turtles, Yellow-bellied Glider, Wildlife Rehabilitation The wildlife rehabilitation program provides a valuable service to the community by accepting injured, orphaned or sick native wildlife from the public, wildlife rescue organisations and the DECC. The primary aim of the program is to treat, rehabilitate and release animals back to the wild. Those that cannot be released are euthanased or maintained in permanent care (with approval from DECC) in the Taronga Conservation Society Australia’s collections or other collections. RIGHT: ‘Phoebe’ the Pelican returns to the wild after recuperating at the Taronga Wildlife Hospital. The Zoos treat hundreds of injured or orphaned native animals annually ranging from spectacular sea birds, to mammals and reptiles. PHOTOGRAPH COURTESY Danielle McGill FAR RIGHT: Genevieve Holmes, Keeper, Taronga Western Plains Zoo: “I enjoy working outdoors with the animals and a highlight of my time here would be my involvement in the transfer of the Black Rhinos to Monarto in 2007 and the Black Rhino oocyte pick up (OPU) procedure over the past three years. Seeing how far we have come with this procedure is really rewarding.” PHOTOGRAPH COURTESY Mandy Quayle Taronga Conservation Society Australia Annual Report 2008 25 Our animals, plants and physical assets Dollarbird, Australian Hobby, Pacific Baza, Red-bellied Black-snake, Platypus, Grey-headed Flying-fox, Wandering Albatross, Southern Giant Petrel, Little Corella, Great Crested Grebe, Leopard Seal, Short-beaked Echidna and SubAntarctic Fur-seal. Animal Watch and Behavioural Enrichment Program This program works to monitor and maintain psychological well-being in the Zoos’ animal collection by collecting behavioural data and facilitating the implementation of a Zoo-wide environmental enrichment program. Led by Margaret Hawkins, notable reports on the behavioural monitoring of the elephants were submitted in accord with the Administrative Appeals Tribunal requirements to the Australian Department of Environment, Water, Heritage and the Arts and also the NSW Department of Primary Industry in November 2007. The collection of data by direct and video observation was continued at a high level for a full twelve month period, December 2006 to November 2007. Analysis of data summarised the exhibit use and activity of the five elephants and explored details of their resting patterns and substrate preferences for resting, use of exhibit features, ponds, mounds and wallows and social dynamics. Analysis of the data continues and papers for peer reviewed scientific journals are being written. The behavioural monitoring of the elephants is being continued on a regular but less intensive basis. Results were made available on the Zoos’ website and have shown that the elephants prefer to sleep outside on the sand mounds in the warmer weather and inside the barn in the cooler weather. The elephants slept for 5–7 hours, which is longer than recorded in the wild. Other significant projects undertaken this year have been: Pre and post occupancy studies of marine species moved to ‘Great Southern Oceans’: Activity and exhibit use data has been collected on Little and Fiordland Penguins and also the Leopard Seals, Australian Fur Seals and Australian Sea Lion before and after their moves to the new complex. This data will provide information about adaptations to the change and also behavioural aspects in relation to exhibit design. Behavioural well-being of the Sun Bears: The Sun Bears have been a long term focus of behavioural monitoring because of an ongoing pacing problem. The studies have revealed that there is a wide day to day variation in the level of the stereotypic behaviour. With the help of a University of NSW international exchange student from the USA investigations of factors that might be responsible for this variation continue. Environmental Enrichment: Programs for carnivores and primates have continued to be facilitated by the provision of food enrichment according to keeper schedules. A study was carried out on the effects of exhibit furniture 26 changes on the activity of a variety of species and the results presented at the 8th International Conference on Environmental Enrichment in Vienna. An evaluation of enrichment was carried out for the Brazilian Tapir. Volunteer training: Seventeen volunteers completed the two day Animal Watch training course in April and a further training day in the Animal Watch office. They are now being rostered for Animal Watch duties and will complete a three month probationary period, with frequent data accuracy checks, before becoming qualified Animal Watch volunteers. Capital Works and Infrastructure (Cwi) Capital Works And Planning In Taronga Zoo Treasury’s 2006 budget review of the Master Plan Program led to the prompt commitment of a significant number of projects spread across the Zoo grounds. Taking into account the importance of visitor experience and animal welfare, the Capital Works and Infrastructure Division continued to implement work in accordance with Taronga Zoo’s Master Plan Implementation Strategy and the NSW Government Procurement Policy Reform. The Taronga Conservation Society Australia undertakes the capital works program with accreditation and support from Treasury and works closely with Treasury in procurement reform and risk management. Major projects undertaken in this financial year include: ‘Great Southern Oceans’ Australian and international media previewed this $54 million exhibit and research facility on 3 April with the Premier of New South Wales, The Honorable Morris Iemma, MP. The new complex comprises numerous exhibits for marine animals such as seals, penguins and pelicans, as well as a 950 seat seal performance theatre, marine life support systems and the Australian Marine Mammal Research Centre building. The exhibit’s audio, visual and interactive multi-media interpretative installations provide visitors with significant educational experiences. Now that this new facility has been completed, there is a need for reinstatement of vacated areas post construction. Due to its location and the site access, significant reinstatement of the construction area and access road is required. Infrastructure including storm water drainage, runoff control and access road improvements have been carried out in the area east of ‘Great Southern Oceans’ to ensure compatibility with the adjacent Master Plan works. Lower Entry Building Redevelopment The $3.6 million refurbishment of the heritage Lower Entry Building, returning it to an entrance with amenities and a shop for visitors, was completed in December. The heritage building has now been restored to its former glory and the rearrangement and upgrade of the circulation route enables visitors to appreciate the refurbished building and enjoy the underwater viewing of ‘Seal Cove’, the retail facilities and the amenities. The refurbishment of this building has been timed to assist visitor access and egress during the construction of the Top Entrance and Car Park redevelopment. Male Elephant Holding Facility Construction of the holding facility for “Gung”, Taronga Zoo’s male Asian Elephant, commenced in October and complies with the decision(s) set by the Australian Administrative Appeals Tribunal on elephant importation. The barn building will be a single storey structure up to 9.3 m high, located adjacent to the existing heritage Elephant Temple. To ensure a speedy construction, the building will be constructed of precast concrete textured and patterned panels. The exercise yard and paddock will have water bodies, earth mounds and a mud bath. In line with the shade strategy, a 30m diameter heritage fig tree (Ficus rubiginosa) was transplanted and repositioned approximately 70 metres from its original location within the site. This was successfully carried out in February by tracking and rolling. It is envisaged that this facility will be completed by December 2008. Taronga Zoo Upper Entry Plaza, Car Park and Outer Plaza This $52 million redevelopment of the Taronga Zoo entry is divided into the outer plaza and car park and the upper entry inner plaza. Construction of the outer plaza including the car park structure and the bus bay terminus, together with the associated civil, landscaping and services commenced in February. Construction of the car park building progressed well but the services work was hindered by some of the essential services along Bradleys Head Road. The inner plaza comprises new buildings including ticketing, retail and amenities, alterations to and refurbishment of heritage buildings, extensive landscaping, paving and installation of services. It is expected that construction of the inner plaza will commence in 2009. Taronga Zoo Wastewater Treatment Plant Upgrade under Water Savings Fund An upgrade of the Taronga Zoo Wastewater Treatment Plant as part of an initiative to reduce potable water consumption in metropolitan Sydney commenced in May 2007. This $1.3 million project with the support of $0.63 million from the NSW Government Climate Change Fund comprises the installation of new 280 kL/day microfiltration unit and treatment process equipment. Substantial progress was made during the year. A second 500 kL/ day stormwater holding tank is under construction and is expected to be commissioned in late 2008. The project will provide a reliable recycled water supply to ensure estimated long term average savings of 200 kL/day of potable water annually. ‘Roar and Snore’ Education Precinct The growing success of the ‘Roar and Snore’ overnight program at Taronga Zoo has lead to the development of new harbourside amenities in the western part of the Zoo. The $1.3 million project has been designed to meet the requirements for Eco Tourism Australia and promote the ‘green’ nature of the camping experience. The project comprises tent accommodation and an amenities block and incorporates solar power and recycled water systems. The project is expected to be completed in late 2008. TOP LEFT: Michael Poon, Contracts Manager, Capital Works and Infrastructure: “One of the challenges in our Master Plan delivery is about getting the construction industry to be aware of our animals and the visitors’ needs. It is a sensitive balancing act and makes the job interesting”. PHOTOGRAPH COURTESY Bobby Jo Vial LEFT: Taronga Western Plains Zoo celebrated Easter with themed enrichment activities for a number of different animals. Here, Siamang Apes ‘Puteri’ and ‘Chanee’, investigate the contents of an Easter bag. PHOTOGRAPH COURTESY Shallon McReaddie ABOVE: Great Southern Oceans is the fourth major redevelopment project Taronga Zoo has undertaken since the redevelopment Master Plan was drawn up for both Zoos in 2000. PHOTOGRAPH COURTESY Bob Pierce – sydney morning herald Various Exhibits A number of off-exhibit holding facilities including for Tasmanian Devils, Red Pandas and Cassowary have been developed to support species management and the organisation’s commitment to conservation and breeding programs. The Moore Park Aviary was redeveloped as part of the heritage management commitments under Master Plan Implementation. Support Areas, Services and Utilities Upgrades The Master Plan has identified the need to upgrade services including the electrical reticulation, emergency power supply, the water services, the fire hydrant services and the recycled water services. Many upgrades of these services have been implemented. Plans for a stormwater pumping station for the eastern part of the Zoo and fire management services are being developed for implementation next year. A number of amenities in the service area of the Taronga Zoo were also upgraded to ensure operational support and business continuity. Facilities and Infrastructure Maintenance The Asset Maintenance Program (AMSP) was carried out by a team of Trades and Horticultural staff, external Contractors, Operations Managers, Project Managers and the Facilities and Infrastructure Manager, working on the following: Taronga Conservation Society Australia Annual Report 2008 27 Our animals, plants and physical assets Strategic Maintenance Visitor Facility Enhancements Strategic planning continued with a review of the 2006 AMSP to maximise maintenance within the current funding levels. Audits of existing contracts related to fire prevention services, updates of infrastructure drawings and development of plans for fleet management, asbestos management, termite control and high voltage safety management were carried out. The Taronga Centre received a facelift to the entry area with cleaning of the concrete facade, rendering and painting of walls and resurfacing of the roadway. The Treetop Cafe kitchen and servery areas were upgraded and the Beastro and Rotunda repainted. A 22,500 hour major service for the Sky Safari cable car system is scheduled for August 2008 with the parts procured in this financial year as preparation. Computerised Maintenance Management System (CMMS) A CMMS has been implemented based upon Archibus FM to provide a more efficient internal maintenance work request system and better recording of scheduled maintenance information for the routine maintenance service contracts. Substantial development was undertaken including an extensive condition based audit of all assets related to the routine maintenance service contracts. General Maintenance General maintenance work included urgent repairs and maintenance, ground refurbishments, painting, servicing of electrical systems, water supply systems and the recycled water treatment plant, modifications of water controls for ‘Wild Asia’ water bodies, clean out of gorilla and elephant moats, glass replacements, roof leak repairs, resurfacing of roadways and animal exhibit yards and refurbishment of the Animal Wildlife Health Network building. Routine Maintenance Service Contracts Period contracts continued for routine and corrective maintenance by specialist contractors to service Taronga Zoo’s lifts, escalators, pumps, air conditioning, refrigeration and the perimeter fox fence. Work is proceeding on upgrading the public address systems, audio visual, soundscape and closed circuit television systems to enable maintenance of this infrastructure to be included in future service contracts. Master Plan Maintenance Additional planned maintenance, including the construction of shade structures and the re-surfacing of yard and paddocks, was provided for the completed Master Plan Capital Works projects at ‘Backyard to Bush’, ‘Wild Asia’, Taronga Food Market, the Education Centre and ‘Great Southern Oceans’. 28 O Exhibit Enhancement Significant projects included the construction of a new Andean Condor release tower for the Bird Show, renewal and improvements of the Chimpanzees’ fallen forest, upgrade of the den slides at the ‘Gorilla Forest’, repairs to the Rainforest Aviary structure, upgrades at the Nocturnal House, modifications to the former cats building to hold Tasmanian Devils and reconstruction of the Tahr Mountain viewing platform to provide keeper access at the rear of the exhibit. Major animal movements included relocation of seals to ‘Great Southern Oceans’ and transport of a giraffe from Dubbo to Sydney. Taronga Western Plains Zoo The most significant maintenance project completed this financial year at Taronga Western Plains Zoo was the upgrade to the White Rhinoceros off exhibit holding yards. The deteriorated timber fencing was removed and replaced with steel fencing that will require minimal maintenance for many years to come. Additional maintenance projects included the upgrade to the reservoir pumps and filtration equipment, resurfacing of vehicle area at the elephant exhibit, new shade sails for the elephant holding yard, draining and de-silting of the African Wild Dogs moat, upgrading power to the Black Rhinoceros shelters, updating of the master keying system and the commissioning of a new radio station for the hand held radios at Taronga Western Plains Zoo. Recognition for Taronga Zoo’s Heritage Asset Management The Taronga Conservation Society Australia submitted three entries to the 2008 NSW National Trust Energy Australia Heritage Awards and won two major awards. The first award was received for the Taronga Zoo Master ABOVE: Jodie Milton, Vet Nurse, Taronga Western Plains Zoo: “During the past 17 years working at both Zoos I have been very fortunate to have been able to pursue my interest in hand-raising native and exotic neonates. One of the many highlights being participating in the hand raising of “Amira” the Southern White Rhino calf and more recently “Bou” the Scimitar horned Oryx calf.” PHOTOGRAPH COURTESY jane burgess Plan and Maintenance Programs submitted in the development category for Corporate/Government. The entry was not for a single project but focused on the program of works associated with the implementation of the Master Plan and ongoing maintenance. Particular emphasis was given to the integration of heritage into the overall management of the site and approaching it strategically under the guidance and assistance from the Zoo’s in-house Heritage Specialist. The major heritage achievements upon which the award was based included the restoration of the iconic Lower Entrance Building, the refurbishment of the Upper Aquarium Building foyer, the intricate reconstruction of the Moore Park Aviary which is once more home to a colourful menagerie of birds and a new landscape theme for the Heritage Walk, including the restoration of sandstone elements. The second award was received for the Taronga Zoo Landscape Management Plan in the Conservation Management Plans category for Corporate/ Government. The Landscape Management Plan is a significant instrument identifying the valuable array of heritage landscape items across the site for which policies to guide future decisions and works have been prepared to meet the challenge of retaining the significance and contribution these elements make to the cultural landscape that is Taronga Zoo. OurOurconservation conservation, research and educaresearch and education Taronga Zoo continues its conservation efforts for the critically endangered Corroboree Frog. Without captive breeding programs this vibrantly colourful native frog may be extinct within one to three years. PHOTOGRAPH COURTESY RICK STEVENS 07 08 90,235 12,873 91,109 13,810 Taronga Zoo Taronga Western Plains Zoo 32,495 720 32,164 0 Publications in referred journals 22 12 Conference and Workshop Proceedings delivered by Staff (also including workshops convened) 38 49 Educational Lectures and Public Presentations delivered by Staff 166 146 Performance Indicators Students visiting on a School Excursion Taronga Zoo Taronga Western Plains Zoo People participating in Public/ Outreach Education Programs Taronga Conservation Society Australia Annual Report 2008 29 Our conservation, research and education Principal areas of activity •• Conservation and Research Projects •• Species Management Programs •• Australian Shark Attack File •• Australian Marine Mammal Research Centre •• Australian Wildlife Health Network •• Australian Registry of Wildlife Health •• The Australasian Conservation Genetics Centre •• Public Education •• School Education Goals Objectives Conservation and Research Programs Conservation and Research Programs To advance understanding, appreciation, preservation, and protection of biodiversity through leadership, partnership and example. •• To contribute to the conservation and preservation of endangered Australian wildlife and conservation of selected endangered species of exotic wildlife. Education Programs Education Programs To inspire and empower people to contribute to conservation by providing experiences that encourage understanding and respect for the environment through knowledge and appreciation of living things. •• To develop awareness to inspire people to make a personal contribution to conservation, •• To extend the concept of our audience beyond the boundary of our Zoos, and •• To adopt an integrated approach to Zoo education programs. LEFT: ‘Parum’ Taronga’s male Tree Kangaroo is given a training session by his dedicated keeper, Tony Britt- Lewis, demonstrating the extraordinary bond between the keepers and the animals in their care. PhotoGRAPH COURTESY Amanda McLellan RIGHT: ‘Kashan’ the Persian Onager welcomed little ‘Touran’ into the world in December. His birth was particularly significant with less than 500 of the species remaining in the wild. PhotoGRAPH COURTESY Shallon McReaddie 30 Conservation and Research Programs Taronga Zoo Species Management and Research Projects Australian Shark Attack File (ASAF) Since 1984, the Taronga Conservation Society Australia has supported the development and maintenance of the ASAF, which is held at Taronga Zoo. Summary information can be accessed on the Zoo’s web page at http://www. taronga.org.au. The ASAF cooperates with the International Shark Attack File. John West, Manager, Life Sciences Operations, is the coordinator of the Australian file and is also a member of the International Shark Attack Committee. There were 16 new shark attack cases with one fatality recorded this year. An average of three hours per week is spent investigating and updating the file when new shark attack cases are reported and responding to enquiries from the media and public. During this year there were over 355 written and telephone requests for information from the media, university researchers, government agencies, book publishers, international and general public enquiries. Mr West was invited to again serve on the IUCN SSC Shark Specialist Group and by the NSW Minister for Primary Industries (DPI) to participate in a scientific panel of shark experts to review best-practice in mitigating the risk of shark attacks in New South Wales. Australian Marine Mammal Research Centre (AMMRC) The AMMRC has become a joint initiative of the Taronga Conservation Society Australia and The University of New South Wales (UNSW) building upon the collaborative research relationship that was initially developed with The University of Sydney. This was an eventful year for the AMMRC team. In October, AMMRC moved into new offices and laboratory facilities in the ‘Great Southern Oceans’ complex which are custom designed to facilitate biological studies of marine mammals. In December, the team left for Antarctica for the first of the planned trips as part of international, multidisciplinary collaborations of the International Polar Year. During this successful field trip, 23 Leopard Seals were sedated and a variety of samples including faeces, blood and whisker particles were collected. These samples will assist with numerous PhD research programs including an AMMRC program which determines what food sources are available to Leopard Seals by examining what they devour via their whiskers. The Director of the AMMRC, Dr Tracey Rogers, is also now a senior lecturer at the UNSW. She will further expand the work of the AMMRC along with colleagues, Dr. Carolyn Hogg and Michaela Ciaglia, who also took up positions at the UNSW. In June, Dr. David Slip B.Sc., MS, PhD was appointed to the position of Research Biologist AMMRC located at Taronga Zoo’s ‘Great Southern Oceans’. Research programs undertaken this year include: Impacts of noise on marine wildlife: quantifying hearing sensitivity Collaborators: Defence Science and Technology Organisation (DSTO), AlfredWegner Institute for Polar and Marine Research (Germany), Instituto Antártico Argentino (Argentinean Antarctic Division), Harvard Medical School (USA), and Woods Hole Oceanographic Institute (USA). Sound loses little energy as it travels through water, making it ideal for marine mammals and humans to use acoustic communication. Simple vocalisations through to complex songs are believed to coordinate breeding and other social behaviours among marine mammals and hearing is often highly sensitive. Studies examining potential impacts of human-induced noise on Southern Hemisphere seals will be conducted with trained captive Leopard Seals. Development of acoustic surveys to monitor apex predators over large areas: Collaborators: DSTO, Australian Antarctic Division. The method of surveying the distribution and abundance of marine mammals acoustically (using their underwater vocalisations) is relatively new. Marine mammals are often difficult to locate at sea, however many marine mammals make loud characteristic vocalisations underwater and sound propagates effectively through the ocean. Acoustic surveying methods have the advantage of being non-interfering, require less manpower and result in a complete and permanent record. The automation of data collection and analysis such as distinguishing, classifying, counting and timing vocalisations makes acoustic surveying technology a powerful tool for establishing habitat preference, species distribution and abundance in the marine environment. Spatial behaviour of Leopard Seals in a geographic, seasonal and intersexual context. Collaborators: Instituto Antártico Argentino. The distribution of Leopard Seals was believed to be influenced significantly by the annual expansion and contraction of the pack ice surrounding the Antarctic continent. Higher densities of Leopard Seals were found on broken ice near the pack ice edge. Furthermore, immature seals are known to gather on sub-Antarctic islands and previously this was believed to coincide with the northern movement of adult seals during late autumn and winter when the ice expands. The spatial movements of female Leopard Seals monitored over autumn and winter have not followed this pattern. Instead of moving north to the outer edge of the pack ice, seals remained close to their original tagging site in Prydz Bay. The spatial movements of male Leopard Seals have yet to be determined. This study follows the movements of male Leopard Seals through the austral spring/summer and then autumn/winter. Using satellite trackers to determine the spatial movements of Leopard Seals in Prydz Bay, Eastern Antarctica and the Antarctic Peninsula will provide some indication of any geographic, seasonal, age-related and inter-sexual differences in Leopard Seal movements. Brush-tailed Rock-wallabies The Taronga Conservation Society Australia has been participating in an ARAZPA Recovery Program for Brushtailed Rock-wallabies and is committed, along with other ARAZPA institutions, to provide sufficient holding space and resources to meet the needs of this Recovery Program as they are identified in the Captive Management Plan. The Taronga Conservation Society Australia’s initial role in this recovery program was Taronga Conservation Society Australia Annual Report 2008 31 Our conservation, research and education to provide keepers and veterinarians to assist with the management of the Jenolan Caves and Southern Highlands populations and to act in an advocacy role by displaying rock-wallabies. However, this role has expanded and the Taronga Conservation Society Australia is now aiming to breed the rockwallabies for release. Tasmanian Devils The Taronga Conservation Society Australia has made a commitment to 30 spaces for the breeding of an insurance population of Tasmanian Devils. This population on the mainland of Australia will significantly contribute to the preservation of this species. Tasmanian Devils have been in continuous decline since the mid-1990s due to the ravages of Devil Facial Tumour Disease (DFTD). The scientific consensus is that DFTD is a transmissible cancer. Death by starvation and breakdown of bodily functions appears to occur in every case, usually within a year. The persistence of the disease at low population densities suggests that extinction of the devil in its natural range will occur within a timeframe of 25 years. As a direct result of DFTD the Tasmanian Devil is listed as endangered under Tasmanian and national legislation. Tasmanian Devils breed well in captivity and an insurance population strategy was compiled in cooperation with the Department of Primary Industries and Water and ARAZPA. Two devils were acquired in October, another six arrived in November and the first breeding occurred in June. Sydney Harbour Little Penguin Project Between 2004 and 2007 a translocation trial to assess the feasibility of using fledgling-aged wild bred and captive bred birds to re-establish breeding pairs within Sydney Harbour National Park occurred. During this period Taronga Zoo provided 19 birds for release. Unfortunately, the numbers of birds from both sources were inadequate to meaningfully assess the return rate of translocated birds and the project has concluded. Global Elephant Management Program William Meikle, the Zoos’ General Manager Scientific Research and Wildlife Conservation, is also the ARAZPA Asian Elephant Species Coordinator and participated in the Global Elephant 32 Management Program meeting in Austria during July. The matters addressed included care, veterinary and management issues to be resolved in order to optimise well-being, decrease mortality, maximise reproduction and facilitate population management. ARAZPA is very well regarded by international zoos for its regional planning and cooperation between zoos. Much of the material that was brought together at the meeting for submission to the World Association of Zoos and Aquaria (WAZA) was built upon materials that had been generated by ARAZPA, Taronga Zoo and Melbourne Zoo during the recent elephant importation. The submission led to Asian and African Elephant becoming the first approved global management programs, strengthening the coordinated cooperation and consistency between regions and international management programs. Western Lowland Gorilla Two male Western Lowland Gorillas, “Haoko” (14yrs) and “Shabani” (10yrs) were transferred respectively to Ueno Zoo and Nagoya Higashiyama Zoo, Japan at the end of June 2007. In July, Nagoya Senior Curator, Erna Walraven, traveled to Japan to assist with finalising settling arrangements. After both males had completed their stipulated month quarantine, Taronga primate keeper Amanda McLellan returned to Ueno Zoo (4–10 August) and Louise Grossfeldt and Melissa Beaven returned to Nagoya Higashiyama Zoo (4–14 August) to coordinate and support the introduction of “Haoko” and “Shabani” to their new groups. The importance of a well managed captive breeding program for Western Lowland Gorilla populations increases as the species has been severely decimated in the wild over the last 30 years through disease and the bush meat trade. The Taronga Conservation Society Australia’s Scientific Research and Wildlife Conservation Division also coordinated the following projects*: •• Regent Honey-eater Recovery Program •• Helmeted Honey-eater Recovery Project •• Corroboree Frog Recovery Program •• Booroolong Frog Conservation Project *Details of the above projects can be found in the Herpetofauna and Bird Department sections of this report. General The Taronga Conservation Society Australia provided assistance, by way of funds, staff or supplies, to a number of conservation-related activities, including: •• Urban possums – Ms Nichola Hill, a post-graduate student at Macquarie University, continued undertaking her PhD study on the ecology, behaviour and health status of Brush-tailed Possums, in and around Taronga Zoo, in a collaborative venture between Macquarie University and Taronga Zoo. This project is supported by an Australian Research Council (ARC) linkage grant. Other student research projects occurring at the Zoos include: •• Ms Katie McShea, University of Sydney, Masters of Wildlife Health and Population Management student is collating veterinary records for big cats at Taronga Zoo (current and historical) with particular reference to age, family history, immunisation, disease and parasitological history to identify any particular disease processes or veterinary problems in the different species. This information will be combined with information gained from other zoos in the region. •• Ms Rachel Strauss, University of New South Wales, Study Abroad Program (USA) is exploring the numbers, types of health issues, trends across season, year, species or geographic collection area of the many marine animals taken in and cared for by Taronga’s Wildlife Hospital over the past 20 years. Zoo supervisors: Rebecca Spindler, Elizabeth Hall. •• Ms Brittany Traenkner, University of New South Wales, Study Abroad Program (USA) is testing the hypotheses that enrichment has an effect on stereotypic behaviour which can occur as a result of an oversimplified environment. Enrichment is often used to increase the complexity of the target animal’s environment. However, enrichment timed to coincide with the repetitive behaviour in order to interrupt the cycle may be seen as a reward by the animal and may actually increase stereotypic behaviour. Zoo supervisor: Margaret Hawkins. •• Peta Low, University of Sydney, 2nd year Advanced Zoology is studying the use of spider silk as nest binding material by birds such as Regent Honey-eaters. In the past, Taronga keepers have collected spider silk from around the Zoo for these birds to use for their nests. The Bird Division has now established small enclosures to maintain spiders and harvest the silk. This opens up an opportunity to investigate this behaviour in Regent Honey-eaters and determine web type preference for nest building. Zoo supervisor: Warrick Angus. •• Shawna Foo, University of Sydney, 2nd year Advanced Zoology is studying the Java Sparrows in the Wetlands Aviary at Taronga Zoo. This population is managed as a ‘group’ (no specimen records) and individuals are identified only by a colour band particular to year of hatch. The colony was founded with 70 specimens in 2005 and now stands at about 250 birds with the preferred number being 150. The population requires analysis to determine the required recruitment rate to maintain a stable population. Zoo supervisor: Christopher Hibbard. •• Flora and Fauna International – program to reduce the incidence of human-elephant conflict using the Conservation Response Unit in Indonesia. •• Biodiversity and Elephant Conservation Trust – application of an awareness and attitude changing program aimed at children in Sri Lanka. •• Rainforest Rescue – Revegetation of the Daintree Rainforest by volunteers. •• Cheetah Conservation Botswana – Involvement in a program to reduce predation of livestock by Cheetah and improve local communities’ perceptions of Cheetah. •• Endangered Primate Rescue Centre – Reintroduction of captive-bred Hatinh Langurs – the next steps in a reintroduction program in Cuc Phuong, Vietnam. as a necessary step to lobbying governments for the creation of a national park. •• Department of Environment and Climate Change – Establishing artificial ponds in situ to allow recruitment of Corroboree Frogs in a chytrid fungus-free environment. •• Asian Turtle Conservation Network – Education and awareness raising in Cuc Phuong, Vietnam to stem the illegal trade in native turtles. •• Fijian Crested Iguanas – Dr Peter Harlow’s project to reduce threats or translocation of two genetically distinct populations of these iguanas in order to save the populations. •• National Parks Association – Fauna Surveys in River Redgum State Forests (Red Gum Icon Project) •• Elizabeth Burgess, PhD candidate, University of Queensland is completing part of her PhD with Tamara Keeley in the reproductive laboratories at Taronga Western Plains Zoo examining Dugong reproductive and corticosterone hormones in wild and captive populations to better understand this species’ biology. Zoo Supervisor: Tamara Keeley. Conservation Field Grants For the first six years a commitment was made to focus The Taronga Foundation’s field conservation fundraising on six key endangered species with exhibits being developed in the first phase of the Master Plan. These included Asian Elephant, Asian turtles, Silvery Gibbons, Brush-tailed Rock-wallabies, Sumatran Tigers and Little Penguins. Contributions to these and other field conservation projects over the last six years have totaled more than $500,000. Applications were sought and 18 proposals were received, requesting a total of $276,513 by April. The voting members of the conservation committee drawn from across the organisation objectively assessed and prioritised each application. The result of the process saw funding awarded to nine projects ranging from $2,000 to $8,500 to the following approved projects: LEFT: Rebecca Spindler – Manager, Research and Conservation I am loving being part of the team at Taronga. Each day I have the pleasure of talking with people who are passionate about conserving key species and ecosystems, zoo staff and their collaborators, and they are always fascinating, great people. photograph courtesy Bobby Jo Vial Taronga Conservation Society Australia Annual Report 2008 33 Our conservation, research and education Taronga Western Plains Zoo Species Management and Research Projects This year has been an eventful and pivotal one for the animal collection program at Taronga Western Plains Zoo with the establishment of two significant native species recovery programs, the unexpected acquisition of two Asian Elephants and a busy schedule of animal transfers to support Master Plan redevelopment and regional breeding plans. A new collection plan will serve strengthen the Zoo’s African theme and conservation projects. Concurrently work on the Master Plan projects will deliver improved exhibits and animal management facilities. Tasmanian Devils The highlight has been the Zoo’s major contribution to the Tasmanian Devil Insurance Population. The former wombat breeding centre was redesigned and transformed by staff into a new breeding complex which received 12 devils from Tasmania and one from Taronga Zoo. A second devil facility for a further 12 animals has been designed and should be ready to take animals at the end of 2008. Brush-tailed Rock-wallabies Another focus has been Taronga Western Plains Zoo’s participation in the NSW Brush-tailed Rock-wallaby Recovery Program. Three females and one male have arrived as initial founders in the captive management population which will eventually provide animals for release to the wild remnant populations in the Shoalhaven, the Blue Mountains, the Warrumbungles and the Hunter Valley. Ex-Circus Asian Elephants Two 50 year ex-circus Asian elephants were acquired after they were offered to the Zoo by their owners, Stardust Circus, following behavioural issues and the death of a circus worker. A co-operative TOP LEFT: Tamara Keely – Reproductive Technician, Taronga Western Plains Zoo: “A definite highlight of my year was determining the timing of both Artificial Inseminations for Asian Elephants in Australia and also being part of an amazing collaboration effort to produce the world’s first Black Rhino embryo.” PHOTOGRAPH COURTESY MANDY QUAYLE LEFT: Former circus elephants, ‘Arna’ and ‘Gigi’, explore Taronga Western Plains Zoo where they will live out their twilight years alongside the Zoo’s other Asian Elephant, ‘Burma’. PhotoGRAPH COURTESY Shallon McReaddie RIGHT: (on the left hand side) Karrie Rose, Manager, Australian Registry of Wildlife Health: “I get paid by the Zoo, but work with free ranging wildlife. My job provides the opportunity to define wildlife health and investigate disease. Ultimately, we want to be able to detect disease in wildlife before it makes the jump to livestock, humans, or threatens the sustainability of wildlife populations.” RIGHT: (on the right hand side): Cheryl Sangster, Veterinary Pathologist: “Working at Taronga is like a dream come true. Within my position I’m faced with fascinating challenges and the opportunity to provide valuable information and results, which aid in the care of our collection animals and Australia’s wildlife.” PhotoGRAPH COURTESY Bobby Jo Vial 34 regional approach was taken in assessing this offer of animals into the ARAZPA program, and other Australian elephant holders sent their senior staff to assist Taronga Western Plains Zoo with behavioural assessments of “Arna” and “Gigi”. Both females are post reproductive and therefore cannot contribute to the breeding program, however, Zoo staff will use their expertise to care for these animals as they enter their twilight years. For further information on Species Management Plans please refer to the reporting section regarding Life Sciences Activities at Taronga Western Plains Zoo. The Reproductive Laboratory at Taronga Western Plains Zoo The services provided to the region’s zoos and universities continued to grow this year. The laboratory monitored the reproductive and corticoid hormones for both native and exotic species within the Taronga Conservation Society Australia and for other Australian zoos. The hormone analysis was used to monitor stress, reproductive cycles, determine pregnancy and to monitor reproductive status for management and research purposes. The laboratory was responsible for determination of the timing of the elephant artificial inseminations at both Taronga Zoo and Melbourne Zoo. The laboratory was integral to a variety of research projects including: •• The examination of the reproductive status of White Rhinos in Australasian zoos. This project is a pilot study investigating the rate of reproductive failure and possible mechanisms governing the success of the region’s White Rhino breeding program. Results from this one year study will be used to identify the reproductive status of captive individuals and design a more intensive research program to address reduced reproduction rates. Hormone analysis of rhinos in Australian zoos was conducted by volunteer, Chloe Lester, and the project is in collaboration with Scimitar Scientific Ltd, New Zealand. •• The monitoring corticoids and reproductive hormones during transport and acclimatisation in Asian Elephants (in collaboration with Melbourne Zoo). This study monitors the effects of transport on stress levels and reproductive function and the ability of elephants to cope with and acclimatise to transport conditions and novel environments. This research will also examine methods of non-invasive monitoring of stress in Asian Elephants for future use. Hormone analysis of nine months worth of sampling has begun. •• The determination of the reproductive endocrinology and behaviour of the Mahogany Glider. Behavioural analysis of captive individuals coupled with faecal hormone analysis has increased the knowledge of the reproductive physiology of this endangered glider. Faecal hormone analysis was completed as part of Jana Whiteford’s (University of Queensland) Masters Project. Rhinoceros Research This is particularly pertinent to ex-situ management of the critically endangered Northern White Rhinoceros in which the handful of captive females, held in world zoos, are infertile due to uterine pathology. This collaborative research program with the Leibniz Institute for Zoo and Wildlife Health (IZW) was formally recognised by receipt of the 2007 ARAZPA Research Award. Other significant research projects underway at Taronga Western Plains Zoo include investigations into sperm sex sorting techniques in rhinoceros (in collaboration with The University of Sydney) and research into potential nutritional causes of the skew towards male calves observed in captive Black Rhinoceros breeding programs (in collaboration with Victoria University, Wellington). An investigation into the role of dietary magnesium in the development of a syndrome of neurological dysfunction observed in White Rhinoceros is also being undertaken in collaboration with The University of Sydney. Taronga Western Plains Zoo’s ongoing research collaboration with the IZW in Berlin has reached a milestone this year – the production of the world’s first in vitro fertilisation (IVF) embryo from Black Rhinoceros, in fact, any species of rhinoceros. This result is the culmination of four years of work with the goal of this project to routinely use the oocytes for the development of IVF techniques for rhinoceros providing significant potential for rhinoceros conservation by enabling genetically important infertile females to breed where ovarian function is normal. Taronga Western Plains Zoo’s reproductive biologist, Tamara Keeley, continues her PhD research through The University of Sydney to develop assisted reproductive technology for the Tasmanian Devil to initiate a genome resource bank and ways to capitalise on the bank. This will provide a viable breeding strategy, an alternative to the movement of animals and will be essential in overcoming behavioural incompatibility. The genome resource bank will be an insurance strategy for the rapidly declining wild population. Australian Wildlife Health Network (AWHN) Wildlife disease surveillance is coordinated nationally through the AWHN. Funded by the Australian Department of Agriculture Fisheries and Forestry the Network is co-hosted by the Taronga Conservation Society Australia and NSW Department of Primary Industries. The network’s aim is “to promote and facilitate collaborative links in the investigation and management of wildlife health in support of human and animal health, biodiversity and trade”. The network better prepares Australia for serious disease outbreaks in its wild and feral animal populations. A priority for the network is to critically assess the risks posed by wild animals, particularly feral animals, in the advent of an exotic animal disease entering Australia. Other activities include the preparation of wildlife disease reports for the Office International des Epizooties and Animal Health Surveillance Quarterly, surveillance and dissemination of surveillance data, education and training in wildlife disease preparedness and response, facilitation of wildlife disease investigations, prioritisation of wildlife research questions, and development of protocols. State and Territory co-ordinators report on six disease categories, which form the basis for general wildlife disease surveillance. It assists the National Wild Bird Surveillance Steering Committee in management of avian influenza surveillance data, chairs the Australian Bat Lyssavirus focus group and represents Australia to a number of overseas committees. In July, the Network assisted the Australian Department of Agriculture, Fisheries and Forestry (DAFF) and The University of Sydney workshop on how universities could better assist Australia in the management of risk associated with diseases with wildlife as part of their ecology. The Network also assisted the Invasive Animals Cooperative Research Centre (IACRC) and DAFF, in organising another workshop, to review wildlife disease preparedness in Australia. The workshop concluded that it is crucial for Australia to have a dedicated national body to coordinate wildlife disease preparedness research/surveillance/ training and information management and such a body should be well supported by government (health, agriculture and environment portfolios). The Government of Western Australia Department of Environment and Conservation asked the Network to review the disease component of the Woylie Conservation Research Project following recent Woylie (Bettongia penicillata ogilbyi) population declines in south Western Australia. The group led by the AWHN comprised members Taronga Conservation Society Australia Annual Report 2008 35 Our conservation, research and education The core activities of the ARWH include diagnostic work, disease investigation, disease surveillance, research and education. The Registry contains information relating to healthy and diseased native fauna and zoo animals. It is also a diagnostic centre, investigating outbreaks of sudden death or disease on behalf of wildlife managers, conservation departments, wildlife rehabilitation groups, the RSPCA and zoos. from the Wildlife Diseases Association Australasian Section and independent wildlife veterinary epidemiologist and wildlife veterinarians. Recommendations of the report are currently being incorporated into the next strategic plan for the program. The Network also assisted the CSIRO Australian Animal Health Laboratory (AAHL) and the Wildlife Exotic Disease Preparedness Program (WEDPP) in development, funding and delivery of a training course in exotic animal disease preparedness for free-ranging wildlife/ feral animal personnel at AAHL in Geelong. The course focused on the role of wildlife and feral animals in exotic and emergency diseases. A submission regarding the significance of wildlife as part of the Beale Review into Australia’s quarantine and biosecurity was also made by the Network this year. Input was sought from Network management, wildlife coordinators and subscribers. As a result of this submission, the AWHN has been asked to appear before the review to discuss Australia’s quarantine and biosecurity requirements in the area of wildlife biosecurity. Australian Registry of Wildlife Health (ARWH) Further investment by the Taronga Conservation Society Australia has allowed considerable expansion of the Australian Registry of Wildlife Health (ARWH). A significant upgrade to this program has occurred through the employment of a full-time Registrar, part-time Information and Resources Coordinator, the co-location of the Registry with the AWHN in newly renovated offices, the creation of a dedicated wildlife health resources room and contribution towards a multi-headed teaching microscope. 36 This year the Registry mounted an education and lobbying campaign regarding wildlife health and biosecurity using several high-impact examples of the socio-economic impacts of diseases that have wildlife as part of their ecology. The aim is to ensure emerging government policies and programs, at a state and commonwealth level, adopt an ecological approach to biosecurity protection and disease surveillance. This can be achieved through adopting a “One World – One Health” approach to share information and resources across the human, livestock, plant, wildlife and environmental health sectors to better protect collective health. Significant projects this financial year have included: •• Integration of wildlife health within the Australian Biosecurity Intelligence Network (ABIN – funded through the National Collaborative Research Infrastructure Strategy). ABIN will be an information technology based platform for the sharing of health information and tools for disease surveillance, research and education. •• Amphibian Decline Disease Investigations – a collaborative program involving Australian Animal Health Laboratories, James Cook University and the Cairns Frog Hospital to document and diagnose the causes of amphibian disease and decline in Australia’s wet tropics. This project has lead to the creation of an integrated wildlife disease investigation and health information management system that flows from the wildlife carer or ranger through to the identification and characterisation of novel pathogens. Several spinoff research projects related to the characterisation of amphibian pathogens are now underway. The Australasian Conservation Genetics Centre (ACGC) The ACGC is headed by Dr Karen Firestone and based at the University of New South Wales (UNSW) under a Memorandum of Agreement. The following projects continued: Conservation genetics of Australian Quolls (student Maria Cardoso) – an investigation into whether the genetic diversity is being maintained in reintroduced and translocated populations of Western and Northern Quolls and also patterns of population structure in Spotted-tailed Quolls and Eastern Quolls. Evolutionary patterns of trans-Torresian mammals (student Steve Hamilton) – a project is examining intraspecific divergence of mammal populations occurring in Cape York Australia, and TransFly Papua New Guinea. During the year nearly all fresh tissue DNA extractions have been completed and additional Dasyurus samples obtained from the South Australian Museum. The Biodiversity Extinction Crisis Conference – Dr Firestone assisted in the organisation of this conference held at the UNSW in July. Several Taronga Conservation Society Australia staff participated in the presentations and discussion on primary conservation issues and potential mitigation actions, concentrating on Australia’s unique ecosystems and the need and strategies underway to protect these areas. The ACGC administered the Taronga Conservation Society Australia Prize for Conservation offered to students performing with excellence in conservation biology. This year the prize was awarded to Kate Brandis, PhD candidate at the recent Postgraduate Research Forum held at UNSW in October for her work on “Disappearing Waterbirds: Colonial Waterbird Breeding in Australia,” and Christopher Hellyer, PhD candidate for his work on “Habitat and feeding preferences of seahorses in urban structures.” Education Programs Visitor Education and Interpretation The Visitor Education and Interpretation team manages the concepts and content for visitor learning at the Zoos which includes keeper presentations and shows, animal labels, graphics and interactive displays and immersive exhibits. These give visitors selfdirected learning opportunities, a keener awareness and appreciation of the environment and, importantly, the skills and opportunity to become directly involved in conservation. Major activities undertaken at Taronga Zoo were: TOP LEFT: ‘Mr Munro’, Taronga’s male Fiordland Crested Penguin, delights some visitors as he partakes in a stroll through the Zoo grounds. PHOTOGRAPH COURTESY Paul Miller – Australian Associated Press ABOVE LEFT TO RIGHT: 1. Cath Renwick, Visitor Education and Interpretation Officer (On the left): “Working at the zoo is a delight our visitors, my colleagues, our animals, the view … and then there is the work for conservation. A new challenge everyday, a new piece of knowledge gleaned, a different approach to an old problem – these are the things that keep me motivated every working day. •• project managing the development and installation of interpretive media for ‘Great Southern Oceans’, •• development of the new seal show at ‘Great Southern Oceans’, including coordinating keeper training with NIDA, •• planning and development of interpretive content in CWI projects including ‘Roar and Snore’, Heart of the Zoo and the Top Entry Plaza, •• assisting CWI with the review and upgrade of AV systems across the site, •• developing new interpretive signage, including labels, for ‘Backyard to Bush’, •• staff training in interpretation and customer service, •• upgrading and refreshing interpretive media at the Chimpanzee and de Brazza Monkey exhibits, •• staff evaluation and feedback sessions for keeper presentations and shows, •• planning and development of interpretive content in CWI exhibit refurbishment projects including Cassowary, Tasmanian Devil, Red Panda, Koala Encounters 3, Brooke Hutchinson, Visitor Education and Interpretation Officer (On the right): “I love that I have the amazing opportunity to tell the stories of the zoos’ committed, passionate and knowledgeable people, and those of the animals in their care. It is definitely a challenging, yet unique and incredibly rewarding, place to work.” PHOTOGRAPH COURTESY Bobby Jo Vial 2. On right hand side: Rochelle Bishop, Education Officer: “I honestly believe that I have the best job in the world! In my job I inspire people of all ages to make a personal contribution to conservation. As a teacher I engage and positively influence students’ attitudes to wildlife and encourage behaviour changes that protect the environment and wildlife. Encouraging students to become •• development of educational content for the Zoo Guide and Map, •• attendance at the 2008 ARAZPA Conference, including presenting a paper ‘21 challenges: Visitor Education and Interpretation in the 21st Century’ wildlife ambassadors will be the key to species survival in the future.” On left hand side: David Smith, Education Officer: “As a teacher, there is no better place to educate young people than at Taronga Zoo. It is fantastic to watch their faces light up when you introduce an animal, knowing that you are helping to shape behaviours that will lead them to become better environmental stewards.” photograph courtesy Bobby Jo Vial 3. Taronga’s Victoria Crowned Pigeon displays its elegant lace-like crest and stunning red eyes. Hunted for its plumage these birds are listed as ‘vulnerable’ on the IUCN Red list for threatened species. PHOTOGRAPH COURTESY Rick Stevens Taronga Conservation Society Australia Annual Report 2008 37 Our conservation, research and education LEFT: Melissa Wyatt, Taronga Training Institute Manager: “Taronga is full of exciting and passionate people with a zest for life and a dedication to our natural world. It makes me feel very special to be a part of such an amazing group, and an integral part of helping to pass on to others the wealth of knowledge and spirit that exists at Taronga.” PHOTOGRAPH COURTESY Bobby Jo Vial RIGHT: More than 15,000 people enjoyed a visit from one of Taronga’s Zoomobiles providing environmental education to a wide section of the community including regional schools and hospitals . PHOTOGRAPH COURTESY Danny Kildare and lobbying for better representation for visitor learning and assessment of impact across the region, •• developing a Visitor Education Strategy for the Taronga Conservation Society Australia, and •• continuing to implement the strategies outlined in the Taronga Conservation Society Australia Education Strategy. Major activities at Taronga Western Plains Zoo were: •• conducting interpretation and customer service training with Taronga Western Plains Zoo Zoofari Lodge staff and Zoo Friends volunteers, •• involvement in the planning and development of the Obley Road Entry, •• auditing and managing the replacement of interpretive signage and labels, and •• managing the maintenance of interpretive installations and the installation of audio equipment for keeper presentations at various animal exhibits. Public education programs offered by the Zoos’ Education Centres included: Zoo Adventures The Zoos’ vacation program was very successful this year. The program is for five to 12 year old students and involves a wide variety of activities relating to wildlife. These include making behavioral enrichment toys for animals as well as behind the scenes tours. At Taronga Zoo 1,592 children undertook the program while Taronga Western Plains Zoo 584 participated. The program is a great encouragement for children to become Youth at the Zoo (YATZ) members. Roar and Snore – Taronga Zoo Taronga’s Roar and Snore program hosted over 5,800 guests, 500 more than last year. A significant milestone was reached in October when the 20,000th guest was welcomed since the program’s inception in 2002. Feedback remains extremely positive and supportive of the Zoo’s significant role in education and conservation within the local and regional communities. ‘Roar and Snore’ – Taronga Western Plains Zoo ‘Roar and Snore’ has had a stellar year with 2,279 people participating 38 in the program compared with 1,604 participants the previous year. The animal collection at the Education Centre has expanded enabling guests to get close to native mammals, reptiles and birds. This has greatly enhanced the participants’ experience and is reflected in the evaluations. The skill of the discovery hosts also underpins the success of the program. Boral Youth at The Zoo (YATZ) The number of students participating in YATZ at Taronga Zoo has grown considerably this year. There are now 453 active members up from 254 last year. YATZ has been re-launched at Taronga Western Plains Zoo with 21 students participating in the program. The YATZ students are an invaluable volunteer help for keeping and education programs as well as bush regeneration and animal enrichment activities. Boral generously sponsors the program ensuring excellent outcomes for the participating students. Zoo Birthday Parties This year 740 children had a party at ‘Backyard to Bush’ as did 240 adults. This is decrease on last year’s total of 1,103. These parties provide a fun, educational experience with the animals and feedback is always extremely positive. School Education Formal Education programs are delivered to education groups, including schools, pre schools, vacation care, tertiary students, overseas students and community groups. These programs are delivered both in and outside the Zoo grounds. The ultimate goal of all formal programs is to connect people with animals and inspire them to live more sustainably. Formal education is a funded partnership between the Taronga Conservation Society Australia, the Department of Education and Training (DET), the Sydney Metropolitan Catholic Education System and corporate sponsors including St George Bank and Boral. A new position of Zoo Education Marketing Officer was introduced this year to assist in the communication and marketing of the different offerings of both Zoos. This has ensured a strategic approach and the formalisation of the different marketing activities. Work Shops ‘Wild Asia’ At Taronga Zoo students attend workshops in different learning venues depending on the stage and the topic they are studying. Stage one to three have workshops at ‘Backyard to Bush’, stage three has a workshop at ‘Wild Asia’ and the stage four and five students (high school) have a workshop at the Education Centre. This ensures a strategic approach to Zoo Education and allows the educators to build on meaningful animal and curriculum experiences as a student progresses through the school system leading to an environmentally aware student. The Village School located in ‘Wild Asia’ is a very effective venue for stage three workshops on rainforests and endangered species and where students can meet animals up close. They also complete a trail through ‘Wild Asia’. The elephants often come over to the classroom providing very memorable experiences for the students. This year 4,116 stage three students had a workshop in ‘Wild Asia’ compared with 3,215 last year. ‘Backyard to Bush’ This year 19,160 students had a workshop at ‘Backyard to Bush’, a decrease on last year’s total of 20,124. These hands-on workshops focus on actions students can take at home and at school to help protect wildlife such as developing eco friendly gardens. Taronga Zoo Education Centre This year 30,506 students had a workshop at the Education Centre. Classification is still the most popular topic with over 25,000 students participating in this workshop. Senior student workshops continue to be popular with Human Story, Zoo Marketing and Maintaining a Balance showing growth in participation. A total of 104,919 students undertook formal education programs at Taronga Zoo and Taronga Western Plains Zoo with all participants having a unique learning experience and achieving curriculum related outcomes. Taronga Zoo At Taronga Zoo 91,109 students visited as part of a school excursion. This is an increase from 90,355 since last year. This is a pleasing result considering the disruption caused by the car park construction and the rising costs of transport. Education Officers are heavily involved in the husbandry and conditioning of the collection animals at ‘Backyard to Bush’ and the Education Centre with officers rostered on four mornings a week. This year the team has focused on projects relating to the conservation work undertaken by the Zoo working with other partners. This has led to excellent student outcomes and community education. These programs include the North Sydney Region Climate Change Learning and Community Education Project and the Project Penguin program. In both programs the Zoo education team is working closely with students, teachers and members of specific schools to build capacity in students and teachers to drive behavioural change to assist key species. Taronga Conservation Society Australia Annual Report 2008 39 Our conservation, research and education Taronga Western Plains Zoo Education Centre Taronga Western Plains Zoo conducted workshops for 6,255 students. A successful local school promotion resulted in additional Dubbo based schools utilising the service this year. A number of professional development courses for teachers were conducted this year to inform teachers about the services of the Education Centre and to develop their teaching skills to enable them to be more effective environmental educators in their schools. Outreach Education The two outreach programs offered by the Taronga Zoo Education team – the St George Zoomobile and the DET Zoomobile aim to give a zoo experience to students and people who face difficulty attending the Zoos. The DET Zoomobile delivered animal based, curriculum related workshops to 14,453 students in a variety of schools all over NSW including disadvantaged, remote, hospital and special schools and remand centres. In total the DET Zoomobile delivered programs to 180 schools. Of the total – •• 4,220 students participated in the Outreach Animals of the Dreaming program, delivered in partnership with Col Hardy – a highly respected Aboriginal Elder from Brewarrina. •• 2,100 students participated in the senior science program Evolution of Australian Biota delivered in partnership with the Royal Botanic Garden and the Australian Museum. •• 2,000 students participated in the biodiversity workshops delivered in partnership with 12 NSW DET Environmental Education Centres. The St George Zoomobile delivered animal based workshops to 17,711 participants. This is up from last year’s total of 16,959 and is attributed to the increased participation in weekend and school holiday programs. This program conducted workshops at pre schools, day care centres, nursing homes and other cultural institutions and corporate groups. It also participated in council days, fetes and other community outdoor events. The outdoor events have been enhanced with a new marquee and display tanks that enable more effective education messages to be delivered. 40 Other Education Programs include: Taronga Training Institute Following accreditation by the Vocational Education and Training Accreditation Board (VETAB), the Taronga Conservation Society Australia’s registered training organisation commenced operations in February. The Taronga Training Institute is accredited to offer vocational education in Certificate II in Animal Studies (RUV20104) and Certificate III in Captive Animals (RUV30204) providing learning experiences for students by providing vital knowledge and experience through classroom attendance, volunteering opportunities alongside Taronga Conservation Society Australia staff as Intern Keepers at Taronga Zoo and providing assessments to determine their competency in zoo keeping. The Institute continues to receive an overwhelming response to its courses with the February and July student intakes achieving maximum enrolment numbers. O Meet a Keeper 607 students at Taronga and 153 students at Taronga Western Plains Zoo participated in the Meet a Keeper day. This is a one day vocational education program designed to give students an insight into the animal care industry. Zoosnooz This environmental education overnight program catered for 2,962 students at Taronga and 1,467 students at Taronga Western Plains Zoo. This was an increase for both Zoos. Wildlife Workshops 840 students from overseas participated in the animal based language program at Taronga Zoo. Professional Development 560 teachers and principals received zoo and environmental education in-service training focusing on how the Zoos can complement and enhance student learning. Becoming a registered training organisation is a further demonstration of the Taronga Conservation Society Australia’s continuing commitment to education and conservation and to the zoological industry with the Certificate III in Captive Animals being the nationally recognised qualification for Zoo Keepers. The establishment of the Taronga Training Institute is an exciting and rewarding chapter for the Taronga Conservation Society Australia which enhances the Society’s ability to share its expert knowledge and facilities and inspire others to care for wildlife and the future of the natural world. Insitu Education This year, 550 students participated in Project Penguin, an insitu conservation education program involving six schools in the Manly area. The project is designed to inspire local students to educate the community on the plight of the local Little Penguin colony. An expo was held in June at ‘Great Southern Oceans’ where students showcased their work. Work Experience Placements for 256 students in year 11 and 12 were provided at Taronga Zoo and 41 at Taronga Western Plains Zoo. ABOVE: This year over 550 school children from Sydney’s Northern Beaches participated in ‘Project Penguin’ to inspire understanding and protection of the local Little Penguin colony.” PHOTOGRAPH COURTESY Rick Stevens OurOurbusiness business enterprise enterprise Taronga Western Plains Zoo’s African Elephants ‘Yum Yum’ and ‘Cuddles’ are taken on regular walks as part of their exercise routine. photograph courtesy Shallon McReaddie Performance Indicators Direct government support per visitor Taronga Zoo Taronga Western Plains Zoo Operating expenses per visitor Taronga Zoo Taronga Western Plains Zoo Capital expenditure per visitor Taronga Zoo Taronga Western Plains Zoo 07 08 $23.86 $10.73 $24.59 $11.73 $36.23 $53.35 $39.69 $60.92 $23.69 $3.45 $13.42 $3.65 Taronga Conservation Society Australia Annual Report 2008 41 Our business enterprise Principal areas of activity Objectives •• Zoo Admissions •• To improve business effectiveness via simplification, speed and reduced costs. •• Community Citizenship •• Commercial Services •• Corporate Relations Organisational Capacity •• To improve communication processes. •• Catering Services •• To develop systems to improve response capacity and effectively measure performance. •• The Taronga Foundation Commerce •• Marketing •• To increase business volumes, market share and revenue through innovative and competitive commercial activities. •• Retail Services •• Information Technology •• Animal Sponsorship •• Tourism •• Communications and Media Relations •• Graphic Design •• Benchmarking •• Records Management and Archives Office •• Risk Management Goals Organisational Capacity To develop and implement superior systems that enable the Zoos to adapt to new market conditions and identify new opportunities created by change. Commerce To meet financial requirements by generating support and goodwill among our customers, supporters and stakeholders. Community To ensure our Zoos play an active role in fostering community involvement by developing and participating in activities that create a sense of belonging and working towards common goals. Community •• To further develop our status as an important community asset and resource, •• To achieve a greater awareness of our programs and activities in ethnic communities, •• To achieve an increased sense of community pride and ownership of the Zoos, •• To take a leadership role in the community in conservation and environmental endeavours. The Taronga Foundation Now in its eighth year, The Taronga Foundation inspires the community to actively support the Taronga Conservation Society Australia’s wildlife and conservation efforts. Through its fundraising activities the Foundation raises awareness of the philanthropic aspects of Taronga and Taronga Western Plains Zoos. The Foundation’s vision is to be recognised as a world leader in the development of philanthropic support for the conservation and presentation of Australian and exotic wildlife. Taronga Foundation Governors and Patrons Maurice L Newman AC, (Chairman) Nigel Adams John Armati AM Frank Brennan Alyce Faye Cleese John Cleese Collette Dinnigan Peter FitzSimons Megan Gale Bradley Trevor Greive Reg Grundy AC OBE Louis Hawke Justin Hemmes Rebecca Hewitt Lisa Ho Antonia Kidman Skye Leckie Justin Miller Richard Morecroft Don Olney Gretel Packer Anna Russell Deborah Thomas Max Walters AM MBE Peter Young AM Taronga Foundation Net Income $m 0 1 2 3 4.7 06/07 3.8 05/06 2.7 04/05 03/04 3.2 2.6 02/03 42 5 5.2 07/08 01/02 4 1.6 6 The Taronga Foundation Chairman’s Report The Taronga Foundation celebrated a milestone year raising $5.2 million which well and truly exceeded the financial year target of $4.8 million. This success resulted in a record 13.6 % net revenue increase from the previous year bringing the cumulative total raised by the Foundation to $37 million towards its overall target of $57.6 million. The major focuses of the Foundation’s fundraising efforts were the ‘Great Southern Oceans’ Appeal and the Asian Elephant Conservation Breeding Program, including the new breeding facility for the young bull elephant. In addition, The Taronga Foundation pledged to raise additional funds to support the International Year of the Frog, the Australian Marine Mammal Research Centre and Tasmanian Devils, and to provide a minimum of $80 000 annually towards in situ (field conservation) projects. This is the first year the Foundation has committed to raising funds in addition to the Master Plan target and demonstrates an increased commitment to global wildlife conservation initiatives. The Taronga Foundation welcomed new Patrons Alyce Faye Cleese, John Cleese, Reg Grundy and Louis Hawke who each bring unique skills to help steer the Foundation’s direction over the coming years. I would like to particularly thank Founding Governors Deb Thomas for so ably chairing our Zoofari fundraising committee, Justin Miller for achieving such wonderful results from our fundraising auctions, and Nigel Adams, Lisa Ho, Gretel Packer and Richard Morecroft for their contribution to our fundraising events. Event highlights include Splash: ‘Great Southern Oceans’ Zoofari, held in an enormous marquee on Taronga’s concert lawns, and the Ivy Dinner. A last-minute change of venue (due to construction delays with the new Ivy Room) saw the event moved to Establishment where it was a sell out success. We are grateful for the enormous support we received from Justin Hemmes and his team at Merivale for ensuring the Ivy Dinner ran smoothly and efficiently. Major Gifts and Bequests tracked well, exceeding the combined target by $120,000. Major gifts increased the numbers of supporters donating $10,000 or more, up from last year’s number of 46. A free-of-charge reception at Flying Fish Restaurant and Bar in March for existing and potential OCEANS 100 members resulted in ten new OCEANS 100 members and an additional $100,000. The management and staff at Flying Fish were extremely supportive and helped ensure a fantastic event. Bequest income was greatly boosted by an interim payment of more than $400,000 from one legacy. The number of known bequests doubled in the past year and the Friends of the Future bequest club continues to engage those who have generously left a bequest to the Taronga Foundation in their will. The support of the community through its generous response to The Foundation’s public appeals continues to be very heartening. Four appeals this year highlighting Little Penguins and Australian Sea Lions, the Elephant Breeding Facility and the plight of the Tasmanian Devils generated a total of $298,494. Corporate Partnerships continues to build upon its success for the Foundation especially with EnergyAustalia as Principal Partner of ‘Great Southern Oceans’ and Nationwide News as print media partner across both Zoos. The on-going support of our other Principal Partners, ANZ, Coca-Cola Amatil, QBE and Streets must also be specially acknowledged. The Taronga Foundation would not be able to achieve these results without the continued support of our patrons and governors, sponsors, donors, Taronga Conservation Society Australia’s Director Guy Cooper, members of the board of the Taronga Conservation Society Australia, and the wonderful staff at both Zoos. Thank you all for your commitment, dedication and encouragement of our fundraising endeavors. The target for the next twelve months is a staggering $6.2 million, the biggest in our 12-year Master Plan. In addition, we plan to increase Foundation support of in situ conservation projects. With your support, I know we can achieve our ambitious goals and help to create a better future for our wildlife and future generations. Maurice L. Newman AC Chairman The Taronga Foundation Taronga Conservation Society Australia Annual Report 2008 43 Our business enterprise Elephant Breeding Facility and home for “Gung”. The dinner was sold out well in advance of the RSVP date and the pre-dinner drinks and animal enounters were moved upstairs to Hemmesphere to ensure the maximum number of tables could be squeezed into the Establishment Ballroom. We sincerely thank Justin Hemmes for his continued support of this event. Other events include: Taronga Foundation supporter, Tracey Spicer, gets close to a feathered friend at a thank you event hosted at Flying Fish restaurant. PHOTOGRAPH COURTESY Antonious Kanis The Taronga Foundation Events The Taronga Foundation again exceeded its events’ target, raising a total of $900,000. As well as achieving record revenue at the two major fundraising dinners, the Foundation ran a number of other events, including a dinner for the Snow Leopard Conservancy. It also provided financial and administrative support for two keeper-initiated conservation lectures supporting the International Rhinoceros Foundation and the Borneo Orang-utan Society. The Foundation’s first major fundraising event for the year was Splash! Great Southern Oceans Zoofari, held for the first time in an enormous clear marquee on Taronga’s concert lawns, with more than 330 guests enjoying a special preview of ‘Great Southern Oceans’ before dinner. MC Chris Bath, auctioneer Justin Miller and dynamo entertainer Leo Sayer ensured guests had a wonderful evening and raised more than $490,100 for the Foundation’s ‘Great Southern Oceans’ Appeal. The Foundation is extremely grateful to Zoofari Committee Chair, Deborah Thomas and committee members Min Darling, Jeremy Garling, Angus Hawley, Sarah Hoyland, Julie McIntosh, Justin Miller, Rebecca Nyman, Monique Sartor and Josephine Sukkar, as well as Reed Construction who generously provided the marquee scaffolding. Despite construction delays to the Ivy Room and a last minute venue change to Establishment, the 2008 Ivy Dinner, hosted by Rove McManus, raised over $200,000 for Taronga’s 44 NYE@Taronga Zoo, offering a unique and memorable experience for families to celebrate New Year’s Eve, again sold out before Christmas. Live entertainment from George Washing Machine, Catherine Hunter, Frank Bennett and Sydney’s All Stars, and the wonderful support from our Zoo Friends Volunteers and staff ensured an enjoyable, smoothly run event. A total of $250,000 was raised from the night. Splashout@Cabana – September Despite some of the wettest weather on record, guests donned a ‘splash of blue’ and turned out in force to Splashout@Cabana at the Cabana Bar and Lounge in St Leonards, raising close to $40,000 for Taronga Zoo’s ‘Great Southern Oceans’ Appeal. Designed to attract a younger crowd, guests mingled with the Zoo’s scaly, slithery and furry animals and their keepers while grooving to the sounds of awardwinning artist Jade MacRae and her band. Olympic Gold Medal swimmer Mark Tonelli acted as MC, encouraging everyone to dig deep for money-can’tbuy auction items such as the chance to swim with Taronga’s seals when the new exhibit opens. Vanishing Tracks, Snow Leopard Fundraising Dinner – October The Taronga Foundation and the Australian Himalayan Foundation hosted a joint fundraising dinner at Taronga Zoo to support the Snow Leopard Conservancy, a San Francisco-based organisation focusing its efforts on community-based conservation of Snow Leopards. Dr Rodney Jackson, Director of the Snow Leopard Conservancy, was the guest of honour, together with television presenter and Founding Governor of The Taronga Foundation, Antonia Kidman. Dr Jackson co-hosted the dinner with Zoo Director, Guy Cooper. A stellar list of supporters attended, including writer Bryce Courtenay and mountaineer Lincoln Hall. The sell-out event raised over $40,000 to help protect the remaining wild populations of this magnificent, highly endangered species. Public Appeals and Zoo Parent The program of four direct mail appeals continued this year generating a total of $664,221 in donations. The September and Christmas campaigns featured more of the animals from ‘Great Southern Oceans’, Little Penguins and Australian Sea Lions respectively, and delivered $180,000 in donations. This year the March appeal was not run to enable a larger mailing for the end of financial year tax campaign. With the opening of ‘Great Southern Oceans’ the next fundraising focus, which also trialed a new donation mechanism, focused on the Elephant Breeding Facility at Taronga. This achieved a record $146,232 in donations. At the same time an acquisition-only direct mail campaign was run to raise funds for the vitally important Tasmanian Devil breeding program at both Zoos. With a change in the format, together with a more detailed and more sophisticated reporting tailored to the Zoos’ particular requirements, the response rate from existing donors is pleasingly high, with some segments in excess of 30%. The Zoo Parent animal sponsorship program this year delivered pleasing results following the renewal strategies implemented in the last financial year to address the attrition rate. The program is now running at a retention rate of just under 48%, a great improvement from the low of 29% when the program changed. The reporting capabilities of the database have also assisted in our analysis of Zoo Parent, and these results once again underline the vital importance of developing an effective online presence. Currently 60% of all new Zoo Parents sign up online and, even without an online renewal facility on the website, around 15%, and up to 35% in peak months, renew this way. Information evenings for donors of large amounts to appeals and selected high-level Zoo Parents were trialed and proved to be an extremely successful and effective way to engage on a personal level with donors, with significant donations being received from attendees and strong relationships being established. The database continues to provide integral support for fundraising activities. Since July 2006, 2,500 new, validated records have been added through mailing acquisition, verification mailings to lapsed Zoo Parents and event attendance. Major Gifts and Bequests Major Gifts received a total of $434,650, which combined with bequest income, resulted in a total of $1.19 million. The fundraising team increased its focus on an integrated philanthropic strategy across public appeals and Zoo Parents, identifying the major gift potential of regular donors. This targeted approach has resulted in a number of substantial donations from regular donors who have not previously made a major gift. The pro-active bequest acquisition program has resulted in achieving an income of $757,640, well ahead of the budget target of $380,000. More than half of this income was generated from a single bequest which came to us through an active acquisition strategy. The Foundation continues to offer a simple, free will service to all potential benefactors. We are grateful to Harris & Co solicitors who have generously provided the bequest team with in-kind support. The Friends of the Future club held its second event, a Christmas lunch in the Zoo’s Harbour View Garden Court. Guests enjoyed animal encounters and an entertaining and informative frog talk by keeper Michael McFadden. Club members have continued to increase with 55 confirmed benefactors, an increase of 23 since July last year. Donor stewardship events, including a cocktail party at Flying Fish, proved successful in both thanking existing donors and engaging new supporters. Initiatives, such as a partnership with Big G Conducts, saw conductor George Ellis presenting a series of children’s concerts in the ANZ Conservation Theatre during the January school holidays. The concerts proved popular and attained excellent media coverage for the event and the work of The Taronga Foundation. The number of donors who gave $10,000 or more increased by 24%. These included new members of the successful OCEANS 100 initiative, which has almost reached its ambitious target of $1 million. Corporate Partnerships Corporate Partnerships has continued its steady growth over the past four years with over 90 businesses now supporting the conservation efforts of the Taronga Conservation Society Australia. The successful approach of The Taronga Foundation assists the corporate partners to achieve their business and corporate social responsibilities objectives. Cash sponsorships of $2.64 million were secured this year, an increase of 11 % on the previous year. In addition, a total of $1.5 million of contra and in-kind support from companies contributed to the operations of the Foundation and Taronga Conservation Society Australia. LEFT: The Taronga Foundation successfully launched ‘Oceans 100’ which attracted a number of donors who each gave $10,000 or more towards The Foundation’s work for marine animals. PHOTOGRAPH COURTESY Antonious Kanis RIGHT: Rove McManus, the MC of The Taronga Foundation’s Ivy Dinner had an encounter with ‘Brian’ a much-loved Taronga Zoo family member. PHOToGRAPH COURTESY The Taronga Foundation Taronga Conservation Society Australia Annual Report 2008 45 Our business enterprise Over the past year a number of sponsors, including ANZ, Bing Lee and Sydney Water, have engaged in innovative leveraging activities to further support the conservation efforts of The Taronga Foundation. In response to the sponsor survey undertaken this year, Corporate Partnerships has introduced a new gold pass reporting system as part of the continuing drive to improve the servicing and retention of Zoo sponsors. Highlights include: •• EnergyAustralia’s Principal Partnership commitment as naming right sponsor of the ‘Great Southern Oceans’, •• ANZ continuing staff support of the Elephant Breeding Program via significant staff engagement, •• Nationwide News support through The Daily Telegraph and The Sunday Telegraph as print media partner of both Zoos, •• Hungry Jack’s Crown level sponsorship in support of the Lowland Gorilla conservation program, •• Centaman, Coca-Cola Amatil, Fosters, Streets, Powerhouse Logistics & Fuji support of the ARAZPA conference, •• Renewal of ASX and ING sponsorships, and •• Significant contra support from The Classic Safari Co and Thermal Imaging Systems. Marketing Attractions in Sydney on the whole had a challenging year with a 1.0% decline in the international tourism market and a softer domestic market with an increase in outbound travel of over 7% year on year. For the first time in 27 years, outbound tourism overtook inbound tourism spurred on by the strength of the Australian dollar and a variety of cheap overseas airfares. Heavy competition resulted with significant promotional offers and activities throughout the year. The new attraction Sydney Wildlife World, Darling Harbour, managed by the same governing body of the Sydney Attractions Group, which was recently taken over by Village Roadshow was particularly aggressive in advertising and promotional spend across both the domestic and international markets together with deep discounts and packages across the combined properties. Within this competitive environment, the highlights of the year were that Taronga Zoo maintained and took firm hold of number one market share amongst all attractions, together with being awarded a Distinction for Major Tourist Attraction in the 2007 NSW Tourism Awards. The regional market has continued to suffer a difficult economy together with heavy competition from seaboard locations, compounded also by the ongoing highly competitive airline industry delivering cheaper flights PHOToGRAPH COURTESY The Taronga Foundation 46 across Australia, increasing petrol prices and a continued decline in tourism to central NSW. Within this environment, the Marketing team delivered a compelling program of activities designed to attract a wider target market of visitors to both Zoos including: •• Barbie Island Princess – Taronga Zoo hosted the “Barbie Island Princess” DVD launch tie-in at the concert lawns across five days during the October school holidays. The DVD story featured a Red Panda, elephant, peacock and white monkey which are also on display at Taronga. After each screening children followed a discovery trail around the Zoo to learn more about the real animals. The launch was supported by significant marketing by both Taronga and promotional partner Mattel. Results were exceptional providing incremental sales of over 12% and totaling in excess of 125,000 visitors to the Zoo in October. Additionally, almost 1,000 Zoo Friends visited each day across the Barbie event, a 69% increase year on year. •• Ticketek Strategic Alliance – a strategic alliance ticketing partnership was instigated during the year which saw the commencement of weekly ticket marketing and distribution across the Ticketek network and its 600,000 members. This partnership is critical as the Zoo’s own online ticketing capacity is still in development. Marketing spans exclusive webpages, electronic direct mail offers, banner advertising, newsletter inclusions and dedicated promotions. Sales have exceeded 20,000 since inception across both Zoos. •• Website Relaunch – a relaunched organisational website went live in late January, aligned with the announcement of the new brand Taronga Conservation Society Australia. A new website address www.taronga.org.au, is now being used on all advertising and communications. The new website delivers a platform that will enable continuous improvement and evolution to remain relevant and contemporary for the Zoos’ supporters, consumers and patrons. Since launch, an increase of 5% in overall website traffic has been noted, representing in excess of 120,000 unique visitors. •• Public Transport Strategy – a specific marketing campaign has been triggered by the commencement of the Taronga car park reconstruction program. The campaign encourages visitors to travel by public transport and receive a 15% Zoo entry discount. Press and radio are the key mediums used, directing visitors to the website where a significant amount of detail on how to get to the Zoo is provided. Transport partners Sydney Ferries, City Rail and State Transit Authority have also provided additional support via promotions and advertising. A partnership with Wilsons Parking provides discounted parking at their Circular Quay and Opera House car parks for Taronga Zoo visitors. The campaign success has resulted in an increase in public transport use of over 25% year on year, together with minimal reduction in overall visitation. •• ‘Great Southern Oceans’ – a marketing and media campaign supported the launch of ‘Great Southern Oceans’ on 1 April. Coverage included a media launch attended by the NSW Premier and the Minister for Climate Change and the Environment, a four page “wrap” around the Daily Telegraph, press, radio and outdoor broadcasts, website, taxilites and TV presence across both domestic and international markets. The theme “Sea life as you’ve never seen it” was included across the whole campaign with the call to action focused on the public transport offer. Visitation in the launch month exceeded 104,000 visitors. FAR LEFT: Skye Leckie and celebrity vet, Chris Brown, support The Taronga Foundation at the 2008 Ivy Dinner. photograph courtesy taronga foundation LEFT: The Foundation’s major fundraising event for the year Splash! Great Southern Oceans Zoofari, was held in an enormous clear marquee on Taronga’s picturesque Concert Lawns. photograph courtesy taronga foundation ABOVE: A new marketing campaign, ‘Africa in your own Backyard’, was launched at Taronga Western Plains Zoo capturing the unique wildlife experiences available at the open range Zoo. PHOTOGRAPH COURTESY REEDMILTIADESKAYE •• Twilight Concert Series – 2008 marked the 13th Twilight at Taronga concert series. These concerts, held during weekends in February and March, attracted over 28,000 people, resulting in the highest average ticket sales per concert following the record 10 year anniversary series. In addition, $23,000 was generated from patrons taking advantage of the $10 Zoo admission from 2pm, a 50% increase on last year’s sales for the series. •• Taronga Western Plains Zoo Marketing Campaign – the marketing campaign “Africa in your own backyard” capturing the wonder, magic and extraordinary experiences available at Taronga Western Plains Zoo, continued through-out the year. Advertising spanned metropolitan press, NRMA Open Road, advertising on Kidspot website together with inclusions in promotions across radio and with partner Ticketek. Taronga Conservation Society Australia Annual Report 2008 47 Our business enterprise LEFT: Arabella Hammon, Tourism Manager: “Each day when I come to work and I observe people’s reactions to seeing our amazing animals it reminds why I love working at Taronga Zoo. The delight on their faces highlights why our work here collectively is so important. I want future generations to have the opportunity to marvel at wildlife and appreciate its beauty as we do. “ PHOTOGRAPH COURTESY Bobby Jo Vial UPPER RIGHT: NSW Premier, Morris Iemma, and Environment Minister, Verity Firth, led a media preview of Taronga’s newest precinct Great Southern Oceans. PHOTOGRAPH COURTESY Danny Kildare LOWER RIGHT: More than 7.5 million Australians gained an insight into the diverse roles of the two Zoos and the dedicated staff through THE ZOO, an observational documentary filmed at Taronga and Taronga Western Plains Zoos. PHOTOGRAPH COURTESY Channel Seven Taronga Western Plains Zoo Local Events Taronga Western Plains Zoo continued its support of local events, through the provision of discounted Zoo entry vouchers, for sporting competitions, racing carnivals, shows and eisteddfods. The half price vouchers, created in-house by the marketing department, were distributed to over 10,000 participants in 24 local events. The vouchers target people who are coming to Dubbo for a specific purpose who may have a little discretionary time for leisure related activities. Feedback from event organisers and participants indicates that the vouchers are popular and the redemption rate is currently under review. International Tourism International Tourism at Taronga continued to be affected by the downturn in the entire market and the share of international visitors in the total mix has not increased rather maintained similar levels as in 2006/07 at approximately 25%, a good position given the strong competition. Revenue continues to increase with tour package price rises. 48 Tourism highlights included: •• Winner: Sports, Events and Tourism category of Premier’s NSW Export Awards. •• Extended growth from North Asia markets with the appointment of specialist sales representative to consultants, Australian Attractions, formerly a long term sales director with the Sydney Attractions Group. •• Australian Attractions attendance at trade shows in China, Hong Kong, Taiwan, Japan, South East Asia, India, United Kingdom, Europe, USA and New Zealand. •• Doubled volume and strong acceptance of “VIP Aussie Gold” and “Taronga’s Wild Australia” exclusive, behind the scenes tour products. •• Doubled volume in booked group products with strong sales particularly from the US market. •• Ongoing partnership building with the Australian Tourism Commission, Tourism NSW and Tourism Sydney to consolidate Taronga’s tourism profile. •• Increased leverage with transport partner Captain Cook Matilda including joint sales and marketing representation across all markets. •• Design, development and implementation of a new tourism brochure and collateral. •• Tourism Industry showcase at Taronga of ‘Great Southern Oceans’ in February to over 250 guests, officially launched by the Minister for Tourism, the Honourable Matt Brown MP. Groups Sales Groups sales is an important component of the visitor mix and there continued to be several successful union picnics, corporate event days and solid pre-paid ticket sales – the largest being CFMEU in December with close to 2,000 members attending including over 300 at Taronga Western Plains Zoo. Many organisations are repeat users of Taronga with some confirming their events for up to three years. The extended visitor facilities and new exhibits continue to grow volume and revenue. Communications and Media Relations The Media Relations Department focuses on obtaining positive media coverage of the Zoos’ animals, conservation and research efforts and events to maintain public interest in Taronga and Taronga Western Plains Zoos. The department also coordinates all VIP visits as well as provides issues management support for the executive at both Zoos. The airing of the Channel Seven observational documentary The Zoo in February was a highlight with the six week run of the TV series attracting more than seven and a half million viewers providing an insight into the diverse roles of the two Zoos and enabled them to learn more about the Zoos’ wildlife research, rehabilitation and conservation endeavours and the unwavering dedication of the keeping staff, veterinarians and volunteers. The series consistently rated above one million viewers per episode, out-rating its aggressively advertised competitors. Following this success, the Media Relations team negotiated a contract for a second series and is currently in the process of researching and filming. Importantly, the negative coverage received by the Zoos represents just 3.89% of the $53,137,414 worth of media coverage this financial year. Numerous other animal events were covered extensively by the media at both Zoos, including: •• The transfer of “Jimiyu” the Giraffe from Taronga Western Plains Zoo to Taronga Zoo, •• The 10th Anniversary of Taronga’s QBE Free Flight Bird Show and debut of “Lesley” the Andean Condor, •• The rescue of two stranded Leopard Seals, •• Debut of a young Sumatran Tiger at Taronga Western Plains Zoo acquired from a zoo in Germany to add to the genetic diversity to the regional breeding program, •• The births of a male Western Lowland Gorilla and two Chimpanzees at Taronga Zoo, •• The launch at Taronga Zoo of a new local community education program ‘Project Penguin’, •• The birth of a White Rhinoceros, Bison and Giraffe at Taronga Western Plains Zoo, The media preview of ‘Great Southern Oceans’ was another highlight providing widespread national and international coverage in both print and broadcast media. The exciting combination of the underwater viewing areas, the research being undertaken by the Australian Marine Mammals Research Centre and that ‘Great Southern Oceans’ is home to the only Leopard Seals and Fiordland Penguins to be cared for by a Zoo anywhere in the world was communicated via live broadcasts by most metropolitan news services, live weather segments on the Channel Nine Today Show and Channel Nine News. Negative coverage was extremely limited, however, animal activists continued to lobby for Taronga’s Asian Elephants to be re-located to Taronga Western Plains Zoo. The announcement of the first natural elephant pregnancy was well received by most media, however, the NSW Greens used this to once again call into question the Zoo’s welfare standards and legitimacy of the conservation breeding program suggesting the animal was too young and renewing calls for the elephants to be re-located. The negative media coverage was mainly restricted to a 24 hour period and was followed by extremely positive coverage including Today Show weather segments with the ‘in-studio’ host openly praising the Zoo’s elephant management and dismissing claims by the animal activists. Taronga Conservation Society Australia Annual Report 2008 49 Our business enterprise •• The arrival of two aged circus elephants “Arna” and “Gigi” at Taronga Western Plains Zoo, and Media Coverage – 2007/2008 •• The scientific breakthrough by Taronga Western Plains Zoo staff and reproductive experts from the Institute for Zoo and Wildlife Research, Berlin with the first successful artificial fertilisation of a rhinoceros oocyte. Overall Commercial Value Comparisons Events and activities organised and/or promoted by the Zoo’s Media Relations Departments included: •• The media preview of ‘Great Southern Oceans’ attended by the Premier of NSW, the Honorable Morris Iemma, MP, •• Publicity for the ARAZPA conference hosted at Taronga Zoo and launch of Year of the Frog activities, •• Support of the Premier’s Reading Challenge hosted at the QBE Free Flight Bird Show, •• The Annual Twilight at Taronga Concerts, (Estimate figures includes both positive and negative stories) Television Media Taronga Zoo Taronga Western Plains Zoo The Zoo Channel Seven documentary featuring both Zoos Total Jul 06–Jun 07 Jul 07–Jun 08 $11,606,216 1,051 items $ 8,559,450 368 items $1,223,399 36 items $1,272,800 88 items N/A $29,970,000 6 episodes $12,829,615 1,087 items $39,802,250 462 Total Increase 06/07–07/08 Print Media $26,972,635 (increase in value) -625 items (decrease in items) Jul 06–Jun 07 Jul 07–Jun 08 •• Media support for The Taronga Foundation events including ‘Splash Out’ at Cabana and the Elephant Zoofari event, Taronga Zoo $8,470,392 910 articles $ 9,612,993 796 articles Taronga Western Plains Zoo $480,582 203 articles $ 2,739,581 474 items •• The annual Media Thank You Dinner sponsored by Australia Post, and Total $8,950,974 1,113 articles $12,352,574 1,270 items •• The Zoo Friends Thank you party. Total Increase 06/07–07/08 The Zoos use a joint system to assess the number of print, broadcast and telecast items and their estimated value based on cost of similar advertising space. An effective measure of the Zoos’ huge on-line coverage is not available yet. Careful targeting of high volume media, particularly in broadcast TV has seen a substantial increase in the value of coverage. Taronga’s Media Relations Department’s support of Taronga Western Plains Zoo’s media activities and the Channel Seven TV series helped increase coverage and profile of Taronga Western Plains Zoo’s many animal stories, events and activities. Radio Media Jul 06–Jun 07 Jul 07–Jun 08 Taronga Zoo $768,208 467 items $606,125 481 items Taronga Western Plains Zoo $162,053 119 items $376,465 283 items Total $930,261 586 items $982,590 764 items Total Increase 06/07–07/08 06/07 Total Value 06/07 Total items/articles 07/08 Total Value 07/08 Total items/articles Total Increase/decrease 06/07–07/08 50 $ 3,401,600 157 items $52,329 178 items $22,710,850 2,786 articles/items $ 53,137,414 2,496 articles/ items + $30,426,564 -290 articles/items The Taronga Conservation Society Australia In January, Taronga and Western Plains Zoos became part of the new Taronga Conservation Society Australia effectively replacing the existing governing name, the Zoological Parks Board of NSW (ZPB). The re-branding resulted from public research conducted in 2005 which concluded that the Australian public was unclear of the now multi-faceted roles of the two Zoos and the range of conservation, research and breeding programs in which they are involved. Furthermore, it was recognised that the name ‘Zoological Parks Board’ did not effectively convey the work of the Zoos but rather enforced an outdated, conservative and possibly misleading image of their roles and functions. Additionally, the research revealed that the ‘Taronga’ name was well known nationally and internationally and consequently ‘Taronga’ was introduced to Western Plains Zoo, now known as Taronga Western Plains Zoo. This reinforces that both Zoos are part of the one organisation dedicated to wildlife conservation and governed by the one Board under the Taronga Conservation Society Australia. The parent name, the Zoological Parks Board of NSW, and its ABN are retained as the registered trading name, and the Act under which the conservation work is guided. The Zoos’ logos, together with The Taronga Foundation’s logo, were also updated with the help of Hulsbosch Communications. Learning at the Zoos Since July Visitor Exit Surveys administered by Environmetrics for Taronga and Taronga Western Plains zoos have included questions to measure education and conservation outcomes for visitors to the Zoos. The percentage of Taronga visitors who agreed they had ‘discovered new things that I didn’t know before’ and agreed that they had ‘learnt more about things I already knew about ’ has increased at Taronga. The percentage of Taronga Western Plains Zoo visitors who agreed ‘it was all very familiar to me’ dropped over the period which is a good result because it means they have learned new things when they visited. The survey uses the same questions as those used by Environmetrics at similar learning places, such as botanic gardens and museums, enabling a measurement of the Zoos’ education outcomes with comparable venues. Design Studio The Design Studio provides graphic design services for both Zoos. The team creates and project manages environmental, exhibition, marketing and promotional pieces, whilst also playing a key role in the conceptualisation and realisation of the Zoos’ Master Plan environmental signage. Design Studio staff implemented pivotal concepts such as: •• Ensuring increased understanding of the Zoos’ conservation efforts and animal breeding initiatives, •• Strategic projects to boost awareness of the Zoo brands and sub-brands through online, multimedia and print media, •• Positioning the Zoos as dynamic and responsive conservation and cultural ambassadors, and •• Creating holistic graphic environments within exhibit areas to appeal to various age and educational requirements. Major activities this year included: •• Implementation and roll-out of the new Taronga Conservation Society Australia rebranding package, •• ‘Great Southern Oceans’ conceptualisation and design for exhibit, heritage and climate change environmental graphics, ABOVE: In January, the Taronga Conservation Society Australia was launched with new logos unveiled for both Zoos. PHOTOGRAPH COURTESY Danny Kildare •• Development of implementation packages for Taronga Zoo’s Top Entry Plaza construction planning phase, •• Collateral for Fundraising and Sponsorship including the ‘Great Southern Oceans’, Elephant Breeding and Tasmanian Devil campaigns, •• Full suite of collateral for the newly launched Taronga Training Institute, •• Updating the way-finding signage for the benefit of Zoo visitors together with new enhanced way-finding maps at both Zoos, and •• Environmental graphics for various upgrades across both Zoos. Organisational Capacity Information Technology (IT) Leveraging the substantial technical planning from the previous year and embracing some of the whole of NSW Government arrangements, IT focused on the technical delivery and roll out of three strategic business projects: •• Venue Management System (VMS) – with support from vendor, Centaman, the VMS continued to dominate IT’s focus throughout the year in support of business initiatives. A continuous program of developing system maturity is in place to refine operations, •• Computerised Maintenance Management system (CMMS) – to enable improved operations, cost reductions and strategic planning, IT assisted the Capital Works and Infrastructure Division to move to a new system called Archibus. With an additional server and client deployments, Archibus continues to extend its reach to a whole of business solution for building and exhibit maintenance, and Taronga Conservation Society Australia Annual Report 2008 51 Our business enterprise •• Public Website – the relaunch of the public website and shop providing a better interface with the public. Other highlights included: •• Local Area Network (LAN) – as part of a continuous maintenance improvement program, IT commissioned the installation of many new fibre links to extend network reach to five other buildings. Other links and network equipment were also upgraded strategically to enhance the Disaster Recovery Plan strategy by making the network more redundant. With excellent support from ‘DLink’ and ‘CRC Networks’, other key benefits included increases in performance, capacity and extended wireless capability; •• Telecommunications – the resigning of Macquarie Telecom under the NSW State Government contract delivered a six fold increase of the Wide Area Left: Roslyn Payne, Duty Officer, Taronga Western Plains Zoo: “I love working at such a great location and looking out over the Savannah Lake everyday is just fabulous.” PHOTOGRAPH COURTESY Mandy Quayle Below: Russell Mullins, Retail Buying Manager, Taronga Zoo: “In retail we are striving to enhance our visitors’ experience by providing interesting exclusive branded mementoes of their visits. Good results from the shops show we are on the right track.” photograph courtesy Bobby Jo Vial Network (WAN) link connecting both Zoos and savings of 30% on the Zoos’ telephone bills, and •• Storage – the Taronga Conservation Society Australia took a strategic investment with its partner IBM to implement a flexible and expandable Storage Area Network system to meet the growing demands of the business. On-going maintenance and support work included: •• upgrading/replacement of approximately 150 computers and various peripheral devices, •• the addition of a fifth radio channel and a new supporting vendor at Taronga to manage increasing communication needs, •• recovery from three major lightning strikes, and •• the adoption of NSW whole of government SAP agreement. Partners in technology include: 3D Networks Australia, Clicks Technology Recruiters, Centaman Systems, Computer Associates, CRC Networks, Creative Digital Technology, D-Link, Data #3, Elam Communications, Fuji Xerox, Hallam Racks, IBM, ICAD Consultants Pty Ltd, IQ Information Technology, Macquarie Bank Ltd, Macquarie Telecom Pty Ltd, Message Labs Australia, Metro Communications Pty Ltd, Microsoft, Nexon Asia Pacific, Pear shop, Presence of IT, QQQ Systems Pty Ltd, Sales Success, SAP, Servantix, Tardis, The Adweb Agency, UPS Solutions, WatchGuard Technologies Inc. All partners have contributed to the success of the many information technology projects and implementations at both Zoos. Admissions – Taronga Zoo Taronga’s total visitation increased by 2% over the financial year to a total number of 1,270,505 visitors, which includes Zoo Friends members and guests to the annual Twilight Concert Series. The arrival of the elephants, the birth of the Red Panda cubs, a baby Binturong and a Dhole pup all helped to attract extra visitation, resulting in a very busy year for the Guest Services and Admission staff. 52 Admissions – Taronga Western Plains Zoo A total number of 220,162 people visited Taronga Western Plains Zoo this year which is 4% below last year. The increase in fuel prices and the downturn in the domestic tourism market are creating a flow on effect that has reduced the number of visitors to Taronga Western Plains Zoo. Retail – Taronga Zoo Taronga Zoo’s retail team achieved record profits again this year of $1,071 591, by increasing spend from $3.78 last year to $3.95 and increasing sales by 3%. Product improvement has been a priority this year along with improving the gross profit percentage against budget through careful buying and stock management. The re-opening of the renovated lower shop in October meant that visitors were provided with an additional entry point as well as a themed ‘Great Southern Oceans’ ZooShop. Over 125 new products were specifically developed to compliment the wildlife species seen in the new exhibit and these products have accounted for 6% of total sales. The best sellers in this range have been the exclusively developed “Miya”, Australian Sea-lion and “Mr Munro” the Fiordland Crested Penguin soft toys. Taronga Zoo Shop won the NSW Tourism Award for Specialised Services for a second year for excellence in enhancing the visitor experience and integration with other tourism products. Retail – Taronga Western Plains Zoo This year’s operating revenue in retail and souvenir sales at Taronga Western Plains Zoo was $1,142,822. This represents an increase of 5.7% over that of the last year. The sales per capita of $5.40, a 10% increase on last year, reflects the ongoing efforts of the retail team to offset the downturn in visitation. Bicycle and Cart Hire – Taronga Western Plains Zoo Bicycle and electric cart hire gross earnings of $549,001 were up by 4.5% on the previous year, while the per capita figure of $2.59 was 8.9% up on last year’s figures. These increasing figures have made a positive contribution on the Zoo’s bottom line. Catering – Taronga Zoo The key performance indicator of spend per visitor for in-ground catering improved by 3% over budget. Revenue generated through the Taronga Function Centre decreased by 7%. Overall catering profits for the year achieved growth of 0.3%. The Taronga Food Market reinforced its appeal as an ideal location offering a variety of choices for everyone while providing excellent elephant viewing opportunities. The in-grounds catering operation enhanced its profile and increased per caps during peak periods through the introduction of the newly themed Streets Seal Beach Huts offering ice creams, beverages and snacks to families picnicking in the ‘Great Southern Oceans’ surrounds. Four additional carts around the Zoo and smaller mobile vending outlets provide convenient food and beverages around large gathering areas. Additionally, the main carts remained open until 5.00 pm which was a welcomed amenity for departing visitors. In November Compass Group made a significant change in their management structure at Taronga, introducing a new General Manager whose focus initially was to improve performance which had been slow in the first half of the year. The new General Manager assessed and revised the marketing plan to better align the strategies to increase function business which has since proven to be effective. The Taronga Centre function rooms were officially renamed Harbourview Terrace and Harbourview Ballroom respectively and the Beastro was renamed Harbourview Garden Court to better represent the key advantages of these sites to potential function clients. Catering – Taronga Western Plains Zoo Gross earnings for in-house catering were $1,525,060, 2.7% below last year. The sales per capita figure for in-grounds catering was a strong $ 5.02, up 6.1% on last year. Bahkita’s Café continues to contribute to the strong trading result. ANZ Conservation Theatre During this year 221 functions were held at the ANZ Conservation Theatre at Taronga Zoo with a total of 21,830 guests attending. These included conferences, workshops, recitals, award presentations, fundraisers, photographic exhibition, ballet and orchestral performances, education, environmental and conservation events. Clients during the year included, Coca Cola, Kawasaki, Attorney General Departments’ Canberra and Sydney, Animal Dreaming Pty Ltd, TG Avelsgaard, State and Federal Police, National Geographic Channel, several sections of DET, The Spastic Centre and a five day ARAZPA conference hosted by Taronga Zoo. In-house events included fundraisers, lectures, employment assessments, staff training and meetings as well as lessons and other activities for large school groups via the Education Centre. Zoofari Lodge Zoofari Lodge continues to place Taronga Western Plains Zoo at the top of unique accommodation in NSW and continues to deliver strong financial returns for the Taronga Conservation Society Australia. This year builds on the Lodge’s success by reaching an annual occupancy of 73% and revenues of $1,841,494. Cleaning Taronga Zoo’s Cleaning department experienced its first year with a new in-house management structure which had an excellent start to the year with survey results showing a 95% approval rating. However, Taronga experienced some attrition in staffing levels and difficulty in recruitment which proved to be challenging throughout the peak operating periods and experienced a downward trend in cleanliness of the grounds during the colder months. Sky Safari The Sky Safari continues to be a major component for the visitors’ great day out as well as providing an attractive enhancement to the Zoo’s in-grounds evening functions. It has been operating at Taronga Zoo for more than eight years continuously with only brief stoppages for weather and minor maintenance and has reached the key milestone of 22,500 hours of operation. In view of this key milestone, a major maintenance plan has been developed for the 2008–09 period during which time the Sky Safari will be assessed and upgraded to ensure the high operational standards and guest service delivery are maintained. Taronga Conservation Society Australia Annual Report 2008 53 Our business enterprise In late 2007 the NSW Fire Brigade Rescue Division formally accepted the sole responsibility of Sky Safari rescue if necessary. Due to this welcomed restructure, the Taronga Zoo part time evacuation team will no longer be required for rope rescue, but remains in place as ground support. This new arrangement has provided a high level of expertise and support structure in the overall Sky Safari operations. •• Ongoing sponsorship of Dubbo’s largest business achievement awards, Community and Social Responsibilities •• Removal of rubbish from areas surrounding the Zoo by Taronga Zoo staff and volunteers as part of Clean Up Australia activities, To ensure both Zoos play an active role in fostering community involvement by holding events that create a sense of belonging and working towards common goals, support for a broad range of charity, community and special needs groups was provided by both Zoos in the forms of discount entry prices and complimentary passes. Some of the community organisations include Stewart House, The Make A Wish Foundation, Ronald McDonald House, Sydney City Mission, various refugee groups, Youth off the Street, Exodus Foundation, Rotary, Randwick and Westmead Children’s Hospitals and Bear Cottage. Media Relations events and activities continued to raise awareness of the Zoos across the widest possible crosssection of society including various ethnic community radio stations and newspapers such as The Italian Herald, The Australian Chinese Weekly and The Spanish Herald. Other activities included: •• The Rotary Zoo Safari Fun Run held annually at Taronga Western Plains Zoo, •• The Juvenile Justice Centre and Department of Corrective Services inmates’ work experience program at the Zoo, •• Taronga Western Plains Zoo support of Greater West Area Health’s ‘Adopt a Doc’ program which showcases visiting medical specialists to demonstrate the lifestyle amenities available in Dubbo, •• Support for the Dubbo Department of Sport and Recreation’s school holiday activities program for disadvantaged children, 54 O •• The Junior World Orienteering Championships staged at Taronga Western Plains Zoo, •• Support for disadvantaged families in the local area through the Community Development Service Expenditure Program in conjunction with Dubbo RSL, •• Taronga Zoo staff presented a combined Animals of the Dreaming and Bird Show as well as supporting reconciliation by creating a ‘Sea of Hands’ to help celebrate NAIDOC Week, and •• An Aboriginal youth mentoring program held at ‘Backyard to Bush’ in conjunction with the Department of Community Services (DOCS). Records Management and Archive Office The Taronga Conservation Society Australia Records Office responded to over 60 written and electronically submitted requests from members of the public for historical information. It also processed a number of internal requests. The Zoo photo collection is growing thanks to support from a very generous public. Other collections of books and small pieces of Zoo history are being regularly added to, providing much interest for staff and the public. A new archive facility was developed during the year enabling the relocation of many valuable Zoo artifacts to a more centralised location. Risk Management The Taronga Conservation Society Australia operates in a commercially competitive environment and raises approximately 75% of its operating revenue from its own sources. The major risks relating to income generation and expenditure control include the weather, increases in commercial competition, unplanned increases in labour costs, general community economic factors impacting on disposable income, the condition ABOVE: New members were inducted into the Community Fire Unit (CFU) at Taronga Western Plains Zoo. Operating for seven years, the Zoo’s CFU is the only unit in NSW to be made up entirely of employees from one organisation. PHOTOGRAPH COURTESY Shallon McReaddie of buildings and enclosures and the provision of funding from public and private sources. In recent times, global factors such as international conflicts, medical emergencies, declining tourism, terrorism and domestic situations, including drought, have also affected income. The Taronga Conservation Society Australia’s Risk Management Plan includes a monthly review of income and expenditure levels and the taking of appropriate corrective action. It also includes market-testing the provision of services to obtain the best practice service delivery for cost, undertaking capital redevelopment programs at both Zoos and the expansion of the Taronga Conservation Society Australia’s commercial base including new product initiatives. The Taronga Conservation Society Australia is also insured against loss in key areas of its operations and assets including public liability, property and fidelity guarantee. In accordance with the Treasurer’s Disaster Recovery Plan to ensure key data retrieval ability in the event of a disaster, the Taronga Conservation Society Australia has also established a Risk Management Steering Committee comprising representatives of the Taronga Conservation Society Australia and its external assessors, Richard Oliver International, which meets quarterly. The Internal Audit Committee, comprising representatives of the Taronga Conservation Society Australia, Ernst & Young and the Audit Office, meets regularly to review the internal audit process and review risk management issues. OurOurpeople people Monique Counihan, Keeper, Taronga Western Plains Zoo “I delight in seeing visitors’ amazement when they encounter our animals up close as well as being able to educate them about conservation on a personal level. “ photograph Courtesy Channel Seven, THE ZOO Performance Indicators 07 08 Severity Rate Lost time injury frequency/ workplace accidents for both Zoos 28.7 27.1 Staff Turnover Taronga Zoo Taronga Western Plains Zoo 14.4% 9.5% 15.7% 11.3% Satisfied Visitors Taronga Zoo Taronga Western Plains Zoo 86% 87% 84% 84% Complaints per 1,000 visitors Taronga Zoo Taronga Western Plains Zoo Zoofari Lodge 0.09 0.19 0.11 0.10 0.33 0.01 Taronga Conservation Society Australia Annual Report 2008 55 Our people Principal areas of activity Goals Objectives •• Human Resource Management, People People To provide a stimulating and rewarding environment that encourages our people to invest their skills and talents in the future of our Zoos. To continue to: Customers •• maintain a fair workplace with transparent and consistent human resource management practices, •• Payroll, Recruitment and HR Services, •• Occupational Health and Safety and Risk Management, •• Environmental Policy and Management, •• Employee and Industrial Relations, •• Equity and Diversity, •• Employee Training and Development, •• Organisation Development and Change Management, •• Customer Service, •• Visitor Information, To provide Zoo visitors with a wildlife experience that far exceeds their expectations and engages, inspires and motivates them to restore and preserve the natural heritage. Environmental Programs To demonstrate leadership in environmental care and management practices that minimise our impact on the natural environment. •• Market Research, •• Zoo Friends and Volunteers. Performance Indicators cont ... Water Consumption (mega litres) Domestic (TZ & TWPZ) River (TWPZ) Recycled (TZ) Total Energy Consumption Electricity (kWhrs)| Black Green Gas Natural Gas (MJ) LPG (kg) Fuel (L) Unleaded Diesel Waste Recycled at both Zoos Tonnes Public Place Recycling Green Waste Animal Waste Paper/ Cardboard Toner Cartridges 56 •• provide a workplace which protects the health and safety of employees and visitors, •• attract and retain superior staff as an employer renowned for team spirit, •• enhance organisational capacity through targeted training and development, •• promote the values of equity and diversity in the workplace, and •• develop mechanisms for setting standards, providing performance feedback and rewarding employees. 07 08 135 520 41 688 185 220 41 446 7,205,959 425,718 8,644,216 549,824 3,108,968 51,220 3,876,006 45,199 45,87 68,172 53,375 77,359 44 278 1957 134 0.12 39 264 2035 220 0.11 Customers •• To maximise visitor satisfaction and enjoyment, •• To create a high level of awareness by staff and visitors of our mission and values, •• To empower employees to ensure that visitor expectations are exceeded. Environmental Management Programs •• To sustainably and responsibly manage the Taronga Conservation Society Australia’s operational impacts on the environment, •• To demonstrate sound management of natural resources and sites of cultural significance, •• To demonstrate leadership in environmental management practices, •• To involve, motivate and educate the community on environmental issues. Human Resources (HR). Records Manager. In addition, large recruitment drives were undertaken and successful appointments were made for casual Retail, Guest Services, Discovery Officer and Keeper positions across both sites. Organisation Culture Survey Following on from the 2005 Organisation Culture Survey, a follow up survey was conducted to identify what culture adjustments had been achieved since the last survey and to again give all employees the opportunity to provide information and feedback about what is important to them in working for the Taronga Conservation Society Australia. The survey results showed an overall improvement in the organisation culture resulting in better communication, clearer performance objectives and greater commitment to customer service and team work. In continuing its commitment to seek continuous culture improvement, further initiatives that support the desired culture were implemented including an employee wellbeing program, workplace giving policy (which enables employees to make voluntary donations to a range of in situ and ex situ conservation programs supported by The Taronga Foundation), employee public transport travel pass initiative and a range of strategic planning and team building days. Training and Development The Taronga Conservation Society Australia continues to develop its employees through a number of internal and external training and development initiatives. In particular, self development workshops were convened for Managers and Supervisors at both Zoos, a mentoring program introduced and opportunities to attend external courses and conferences provided. Human Resources Information System (SAP) HR continues to update SAP to ensure the Zoos are in line with system upgrades and Australian Taxation Office (ATO) requirements. Reporting and data storage capabilities in SAP have been strengthened, enabling HR to produce a range of information including qualifications, inoculations, certifications and medical data. HR continues to coordinate ongoing system training for staff as well as conducting internal audits to ensure data accuracy and efficiency. Taronga Conservation Society Australia Recruitment To support the growth of operations and increased staffing requirements coinciding with the Taronga Conservation Society Australia’s Master Plan, HR has been heavily involved in recruitment for all divisions to fill existing and newly established positions. The Zoos appointed 44 permanent staff, including the General Manager Taronga Western Plains Zoo, Diagnostic Veterinary Pathologist, Manager Life Sciences Taronga Western Plains Zoo, Research Biologist AMMRC and ABOVE: Lisa Brett, Executive Assistant and Human Resources Officer, Taronga Western Plains Zoo: “The Zoo is a very unique and exciting place to work and each day provides a new challenge with no two days ever being the same.” PhotoGRAPH COURTESY Mandy Quayle Taronga Conservation Society Australia Annual Report 2008 57 Our people Those employees who may not normally have the opportunity to attend were encouraged to participate in the ARAZPA Conference held at Taronga Zoo. The conference provided these staff with new insights to the zoological industry and networking opportunities. In addition, 12 employees were awarded Zoo Friends Fellowships. These grants, provided by the Zoo Friends Association, encourage further employee development and contribution to the Taronga Conservation Society Australia with staff undertaking trips to the USA, UK, Germany and Africa as well as within Australia studying behavioural enrichment, breeding, training and research programs for a variety of species. Staff Recognition The Taronga Conservation Society Australia continues to acknowledge employees who invest their skills and talents in both Zoos. The annual “Silver Shovel” awards were held in October recognising outstanding achievements in categories including animal management, breeding success, exhibit design, innovation and conservation and environment initiatives. morning teas enabling keepers to show their appreciation by providing home baked treats for the Volunteers. Long serving employees were honoured in an annual ceremony held in November and a further 16 inductees were welcomed into the prestigious “20 Year Club” which now boasts over 60 members consisting of past and present employees. This group’s annual dinner was held at Taronga Western Plains Zoo in November. The annual ARAZPA Conference was held at Taronga Zoo from 9 to 13 March and was attended by over 200 delegates representing more than 40 zoological institutions from the Australasian region. The conference theme was Zoos 21C: Global Powerhouse for Conservation. Papers and posters presented throughout the conference were on a variety of subjects, including climate change, advocacy, collective influence, education, sustainable collection planning, surviving in the business world and the amphibian crisis. Brilliant weather, inspiring presentations, dynamic workshops and Taronga’s world renowned hospitality combined to produce a very successful and thoroughly enjoyable event with over $5,000 raised toward ARAZPA’s ‘Year of the Frog’ at the conservation auction and over $2,000 contributed by the delegates toward offsetting the carbon footprint of the event. Volunteers The Taronga Conservation Society Australia’s Volunteer program saw 120 new participants inducted in April and October, several of those being new Taronga Training Institute students looking to further their practical keeping experience. The contribution of the Zoos’ many volunteers was particularly recognised during National Volunteers Week in May with daily “thank you” ARAZPA Conference 2008 Industrial Relations Cooperative relationships continue to be maintained between the Taronga Conservation Society Australia and workplace unions. Section 19 of the Industrial Relations Act 1996 provides for the periodic review of state awards. The scheduled review of the Taronga Conservation Society Australia’s Employees Award was completed this year, with the efficient and effective collaborative efforts of the Taronga Conservation Society Australia and the Public Service Association of NSW being acknowledged by the NSW Industrial Relations Commission in this regard. LEFT: ‘Jub Jub’ the Green Iguana relaxes with his keeper, Adam. ‘Jub Jub’ is one of three of these remarkable Iguanas at Taronga Zoo, sharing his enclosure with two female iguanas. photograph courtesy Channel Seven – THE ZOO 58 Equal Employment Opportunity (EEO) In January, the Taronga Conservation Society Australia received a commendation from the Department of Premier and Cabinet’s Public Sector Workforce Office for its achievement in several EEO initiatives including its Indigenous Work Release Program at Taronga Western Plains Zoo. EEO initiatives implemented this year include: •• participation in International Harmony Day and International Women’s Day celebrations, •• partnerships with the Department of Corrective Services and Department of Juvenile Justice facilitating Community Service Order Scheme, Periodic Detention Program and Juvenile Justice community services opportunities, and •• continued advertising of vacant positions through multicultural community networks. The luncheon held to celebrate International Women’s Day featured Ms Gae Raby (Board Member) as special guest. Ms Raby provided the female staff group with wonderful insights to her career journey and inspiring messages for working women. The Taronga Conservation Society Australia became a signatory of the NSW Government’s Dignity and Respect in the Workplace Charter and has partnered with the Public Service Association of NSW to develop and deliver Dignity and Respect in the Workplace training at both Zoos. For details of the Taronga Conservation Society Australia’s commitment to equal opportunity, see Appendix 13 (EEO Target Groups), Appendix 23 (Ethnic Affairs Priority Statement) and Appendix 24 (Action Plan for Women). This year the Taronga Conservation Society Australia continued to achieve successful outcomes in relation to its Aboriginal Employment Achievement Strategy including: •• The establishment of a relationship with the Aboriginal Employment Strategy (AES), a not for profit organisation, to provide ongoing mentoring and support to Aboriginal employees. In addition, the AES advertise Zoo employment opportunities and provide guidance and support to Aboriginal applicants in the recruitment process, •• An increase in the number of Aboriginal employees at all levels of employment at both Zoos to improve equity of employment opportunity for the indigenous population with three positions for targeted Aboriginal employment being identified including a ‘Backyard to Bush’ Keeper and two Education Officer positions all advertised in indigenous media such as the Koori Mail and the Indigenous Times, •• The promotion and delivery of Aboriginal culture to national and international visitors through NAIDOC week celebrations which include three weeks of Aboriginal-themed Bird Shows, Acknowledgment of Country at the beginning of each day and at the beginning of each visitor presentation, flying the Aboriginal flag at the Zoo’s main entrance and hosting the ‘Sea of Hands’ for reconciliation, and •• Provision of cross-cultural awareness training for the senior management team. Occupational Health, Safety and Environment Injury Management Strategy The Taronga Conservation Society Australia is currently part of the Working Together Program which is a three year strategy to secure improvements in the Public Sector’s Health and Safety performance with a direct focus on injury management. The Injury Management Strategy measures agencies target progress in relation to workplace injuries and rehabilitation. Results to date indicate a 43% reduction in the average cost of claims. The Taronga Conservation Society Australia is a high performer in relation to offering injured workers suitable duties to quickly return them to the workplace. The Taronga Conservation Society Australia has a very proactive approach to injury management with an emphasis on divisional managerial responsibility and training with a focus on injury reduction management especially in traditionally high risk areas. Manual Handling Manual handling injuries are always on the agenda for risk minimisation outcomes and to achieve this aspiration the Taronga Conservation Society Australia has implemented a new Manual Handling Strategy. The Strategy consists of Key Performance Indicators for Senior Management, elevated training requirements, Tool Box Talks, review of the Manual Handling Policy, risk assessments targeting manual handling tasks, mandatory and documented manual handling discussions at all divisional meetings, ergonomic assessments and internal advertising relating to good manual handling techniques. Although manual handling injuries have decreased over the past five years there is always room for improvement. Business Continuity Plan It is a requirement that all agencies test their Business Continuity Plan (BCP) on an annual basis. The Taronga Conservation Society Australia initiated an electronic drill in 2008 as a testing tool. Managers were advised of the drill one week in advance. The scenario depicted an overnight storm that destroyed property, compromised animal enclosures, flooded the site, cut the power and severely damaged trees. This scenario was distributed electronically on the morning of the drill and the expectation was that electronic responses were required by close of business on the same day. Compliance of this request was impeccable from the appropriate managers. The electronic drill was less disruptive to operational needs and produced consultative thought provoking documentation which displayed top level accountability and ownership. This paperless exercise was also a good environmental stewardship initiative. Environmental Management Program Celebrating Community Sustainability – Earth Hour 2008 To celebrate environmental sustainability and the role both Zoos have in making a positive contribution to community environmental issues Taronga and Taronga Western Plains Zoos registered and participated in Earth Hour 2008 by turning off lights or undertaking activities to formally acknowledge the event. Visitors to the Education Program Taronga Conservation Society Australia Annual Report 2008 59 Our people Roar’n’Snore dined by candle light, a dedication song was played with lights dimmed during Taronga’s Twilight Concert and lighting was turned off at Zoofari Lodge at Taronga Western Plains Zoo. In addition, the Environmental Stewardship Team collectively signed up over 176 staff members to participate in the event which was an increase of 17% from 2007. Environmental Management System – Taronga Zoo This year the Taronga Conservatiion Society Australia progressed to the next stage of planning in the implementation of an Environmental Management System at Taronga Zoo. An Environmental Management System is a system based on an International Standard (ISO 14000). The system provides a structured approach to planning and implementing environmental protection measures, ensures compliance with relevant legislation and minimises environmental impact. Activities have included impacts assessment, environmental policy and legislative framework review and an on site audit to identify and outline Stages II and III of the implementation program. Waste Reduction & Purchasing Policy (WRAPP) Action – Increasing Green Purchasing A ‘Green Purchasing Guide’ was distributed to assist staff with the purchase of ‘greener’ office supplies. A green purchasing awareness session aimed at increasing the percentage of recycled content products procured by the Taronga Conservation Society Australia. Over six months, results show a notable increase in the purchase of office consumables including office paper, diaries, notebooks and toner cartridges with recycled content. This was part of a larger review to increase the purchase of environmentally preferable products including whitegoods, electrical, timber and wooden products. Rural Property Management – Taronga Western Plains Zoo An external water audit was commissioned in May to establish where water efficiencies and savings can be made with regard to river and domestic water consumption. The audit follows a review of river water allocation as part of Local Government Integrated 60 Water Cycle Management Strategy. Water consumption and the health of river systems have become a critical area of focus for rural Australia and therefore will be a key area of focus at Taronga Western Plains Zoo over the coming years. The intended water audit will identify the areas where Zoo water uses can be improved and ensure future water demands can be sustainably met as the Zoo’s operations expand. Association of Zoo Friends (Nsw) Inc. President Staff Members General Manager Stephen Morley (to 10/07) Office Manager Pat Durkin Membership Officers Pat Phillips (to May 08) Meaghan Howard Virginia Hill Manager Education and Volunteers and Managing Editor, Zoonooz Diana Mingaye Judy Gibson Vice-President Assistant Education and Volunteers Michael Eddy (elected member to 10/07) Leonie Saville (elected member from 11/07) Council Members Mary O’Dwyer (Taronga Volunteer Chairman) Janne Doyle (Taronga Western Plains Zoo Volunteer Chairman to 07/07) Tony Wall (Taronga Western Plains Zoo Volunteer Chairman from (08/07) Guy Cooper (TCSA Director and CEO) William Garton (General Manager, Taronga Western Plains Zoo to 12/07) Matthew Fuller (General Manager, Taronga Western Plains Zoo from 03/08) Sue Keen (Zoo staff Member to 04/08) Emma Roberts (Zoo staff member from (05/08) Rosemary Swift (Zoo staff Member) Peter Harlow (Zoo staff Member) Brian Skingsley (elected member to 10/07) Cathy Segal (elected member) Tony Bennett (elected member to 04/08) Di Sturrock (elected member from 11/07) Kath Mavromatis (elected member from 11/07) ZPB Representatives Catherine Strassberg (Taronga Zoo) Ian Cox (Taronga Western Plains Zoo) Leanne Hayter Editor, Zoonooz Steve McAuley Conservation Grants, Fellowships and Levies Zoo Friends is very proud to be a major supporter of Taronga and Taronga Western Plains Zoos, particularly in relation to their conservation and education efforts. Zoo Friends has experienced exceptional membership growth, with total membership now over 60,000, including over 470 Volunteers. This year, Zoo Friends provided over $1.3 million directly to the Taronga Conservation Society Australia in the form of levies and over $375,000 directly to The Taronga Foundation. It also provided another $150,000 towards the Silvery Gibbons enclosure and conservation program. A further $20,000 was granted to fund staff from both Zoos to attend the annual ARAZPA conference and a $40,000 was granted to staff from both Taronga and Taronga Western Plains Zoos for Zoo Friends Fellowships. The aim of the Fellowships is to provide financial assistance to Zoo staff for specific study and research in their various specialised fields. Zoo Friends is pleased to be able to help staff undertake projects linked to major programs, both within Australia and overseas, to encourage staff to invest their skills and talent in the future of both Zoos. This year’s Fellowships include: •• a keeper to work at Seal Bay Conservation Park, Kangaroo Island, South Australia, •• a keeper to attend the Elephant Managers Association conference in the USA, •• a research assistant to work on Leopard Seal research, Primavera Station Western Antarctic; •• a keeper to attend penguin and seal husbandry and training in Auckland, New Zealand, •• a manager to present a paper at the National Wildlife Rehabilitation Council, Terrigal, •• a manager to publish the IUCN Species Recovery Plan for Fijian Crested Iguana, •• staff to attend courses offered through the Institute of Management, •• a keeper and behavioural biologist to attend the International Conference on Environmental Enrichment in Torquay, England, •• a keeper to study the incubation and rearing of Crested Penguins at SeaWorld San Diego, USA, and •• Retail staff to attend National Retail Forum in Sydney. Zoo Friends Volunteers Volunteers help the Zoos in a wide variety of areas, playing a valuable role as visitor service providers and educational facilitators. They staff the Information Centre, handing out maps and providing guidance and they lead tours and work Animal Encounter and Touch Table sessions. Office Volunteers work daily with Zoo Friends staff helping process memberships and editorial volunteers provide input to the Zoo Friends magazine. Other volunteers provide a much-needed service to the Life Sciences staff through the Animal Watch Program that concentrates on animal observation and data gathering. Their input greatly enhances the Zoo experience for visitors and staff. Volunteers undertake in-depth training courses to provide them with the skills and knowledge to carry out their duties. Training courses were held for new Volunteers at both Zoos from March to September 08. Last year, Volunteers at both Zoos gave over 65,987 hours of dedicated service. This represents an estimated contribution of $1.98 million based on average employment costs. Zoo Friends sincerely thank Clearview retirement solutions for their three-year major sponsorship of Volunteers’ uniforms. Zoo Friends Volunteers are acknowledged in Appendix 17. Our Customers Guarantee of Service The Taronga Conservation Society Australia strives to ensure that all visitors enjoy their Zoo experience, return regularly and highly recommend both Zoos as satisfying and worthwhile recreational and educational venues to family and friends. Guest Services and Visitor Experience A new Venue Management System, introduced and implemented in August, was designed with future operations in LEFT TO RIGHT: 1. This year, the Association of Zoo Friends (NSW) Inc. generously provided $150,000 to Taronga’s Silvery Gibbons housed within the tropical Wild Asia megaexhibit. photograph courtesy James Alcock 2. Many Zoo staff members were awarded Zoo Friends Fellowships which included sending a keeper to Auckland for an intensive penguin husbandry course. Photo Courtesy Rick Stevens 3. Deanne Codd, Guest Services Officer, Taronga Western Plains Zoo: “I enjoy working at such a beautiful location and with all the wonderful people who work here at the Zoo.” Photo COURTESY Mandy Quayle Taronga Conservation Society Australia Annual Report 2008 61 Our people mind. The system is integrated with the Corporate Services financial component to provide streamlined reporting and invoicing. The smoother and more efficient entry ticketing system has ensured a faster Zoo entry for visitors. Security The Guest Services team continues to manage the operational challenges of the ever-changing environment during the Master Plan implementation. This year the team has welcomed the opening of ‘Great Southern Oceans’, the new seal theatre and renovated lower shop/entry/exit. Integrated operating and way finding plans were put in place to manage visitor flows in and out of this area. Major Sydney events including the APEC Summit and the Sydney Harbour Power Boat Races created fresh logistical challenges to be overcome with traffic and pedestrian control in and around the Zoo. In February when construction of the new car park began, car park spaces were reduced from 500 to 100 including 20 spaces for Zoo Friends Volunteers and six spaces for disabled patrons. Taronga Conservation Society Australia staff members have minimised the impact on visitors by parking 400 metres away from the Zoo to keep adjacent neighbourhood street parking for Zoo patrons. A flier detailing the building of the car park, including a map of the adjacent area and details of ease of traveling by pubic transport, was developed for the Guest Services team to hand out to arriving visitors. Not only did this help explain the immediate impact but also provided an opportunity for Guest Services staff to talk to visitors about discounted admission prices available when using public transport. The Animal Encounters team continued to grow the digital photography program by introducing an owl encounter following the bird shows. The program saw a gross income of $380,000. In addition, an Animal Encounters Committee with representatives from every Zoo division, was formed to develop strategies to implement relevant educational and value added products. A solid and consistent effort by the Security Team 24 hours a day throughout the year has resulted in the provision of a safe and secure environment for Zoo visitors and staff. Progression of the Master Plan projects including the completion of ‘Great Southern Oceans’ and the commencement of work on the new car park have placed high demands on the Security Team in liaising and facilitating the myriad of contacts, communications, traffic control aspects and processes these works generate on a daily basis. Market Research Self-completion Customer Satisfaction Surveys, developed by Environmetrics, continued. Results were analysed and key visitor satisfaction results at each Zoo are outlined below. A clear profile of Zoo customers has also been developed based on collation of data from a variety of sources including in-ground self completion surveys, postcode analysis and industry sources. Findings assist development of marketing and communication campaigns and ongoing visitor services. In addition, the Taronga Conservation Society Australia used respected AC Nielsen to establish the level of community support for the Zoos’ endeavours and overall positioning. Visitor Customer Satisfaction levels – 12 month average: Visitor Satisfaction Levels Taronga Zoo 06/07 Taronga Taronga Taronga Zoo Western Western 07/08 Plains Zoo Plains Zoo 06/07 07/08 Overall satisfaction 4.3 4.2 4.4 4.2 Seats/rest areas 4.2 4.0 4.4 4.5 Ease of finding way around 4.0 4.0 4.5 4.6 Ease of moving around 4.2 4.2 4.8 4.7 Visibility of animals 4.1 4.1 4.4 4.4 Welfare of animals 4.3 4.2 4.8 4.7 Variety of animals 4.7 4.8 4.8 4.4 Helpfulness of staff 4.5 4.4 4.5 4.5 Shows and keeper talks 4.7 4.5 4.3 4.5 Cleanliness of grounds /facilities 4.6 4.6 4.9 4.8 Presentation of gardens/landscaping 4.6 4.6 4.9 4.8 12 month average converted to an average out of 5 5 = very satisfied 1 = very dissatisfied Results remain high at Taronga flowing from the opening of new exhibits, visitor facilities, way finding signage, upgraded maps, enhanced guest services and animal presentations. Taronga Western Plains Zoo results continue to hold strong with satisfaction levels in excess of the 80% percentile. 62 Financial Report Financial Report Statement Independent Audit Report Income Statement 64 65 67 68 69 Statement of recognised income and expense 70 Cash Flow Statement 101 103 104 105 Notes to and forming part of the financial statements 71 Statement of Recognised Income and Expense 106 Notes to and Forming Part of the Financial Statements 107 Balance Sheet Cash Flow Zoological Parks Board Division Financial Statements and Notes Board Division Statement Independent Audit Report Income Statement Balance Sheet 100 100 Financial Report Zoological Parks Board of New South Wales Financial Statements and Notes for the year ended 30 June, 2008 Statement Pursuant to section 41 B of the Public Finance and Audit Act 1983 and in accordance with a resolution of the Zoological Parks Board of New South Wales, we being members of the Board state that: (a) in our opinion the financial statements and notes thereon exhibit a true and fair view of the financial position and transactions of the Zoological Parks Board of New South Wales for the year ended June 30 2008; (b) the financial report has been prepared in accordance with authoritative pronouncements of the Australian Accounting Standards Board which include Australian equivalents to International Accounting Standards and the requirements of the Public Finance and Audit Act 1983 and Regulation 2005; and (c) we are not aware of any circumstances which would render any particulars included in the financial report to be misleading or inaccurate. Chairman of the Board 64 Member of the Board Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 65 Financial Report 66 Income Statement for the financial year ended 30 June 2008 Notes Revenue Admissions 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 26,353 26,353 24,761 24,761 Trading and Franchise Revenue 2 8,765 8,765 8,673 8,673 Corporate Sponsorship Government Grants Other Income 3 4 2,636 36,154 12,078 2,636 36,154 12,078 2,379 34,975 10,875 2,379 34,975 10,875 85,986 85,986 81,663 81,663 32,556 – 30,519 – 4,016 – 1,213 – 5(b) – 36,572 – 31,732 2 2,862 2,862 2,834 2,834 Total Revenue Expenditure Employee Benefits 5(a) Superannuation Personnel Services Trading Cost of Sales Marketing Expenses 5(c) 2,246 2,246 2,427 2,427 10, 11 9,437 9,437 10,258 10,258 Insurance 1(u) 615 615 706 706 Maintenance 5(d) 4,966 4,966 4,486 4,486 Finance Costs 1(t) 2,559 2,559 2,226 2,226 6 10,426 10,426 10,021 10,021 Total Expenditure 69,683 69,683 64,690 64,690 SURPLUS FOR THE YEAR 16,303 16,303 16,973 16,973 Depreciation and Amortisation Other Expenses The accompanying notes form part of these Financial Statements. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 67 Financial Report Balance Sheet as at 30 June 2008 Notes 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 18 (a) 15,307 15,307 6,687 6,687 Trade and Other Receivables 8 4,523 4,523 3,328 3,328 Inventories 9 1,269 1,269 1,271 1,271 21,100 21,100 11,286 11,286 Current Assets Cash and Cash Equivalents Total Current Assets Non-Current Assets Property, Plant and Equipment 10 273,174 273,174 258,372 258,372 Intangible Assets 11 203 203 262 262 14(b) 239 – 1,198 – Total Non-Current Assets 273,616 273,377 259,832 258,634 Total Assets 294,716 294,477 271,118 269,920 Other Current Liabilities Trade and Other Payables 12 6,477 13,187 7,289 13,298 Interest Bearing Liabilities 13 340 340 – – Provisions 14 6,642 – 6,825 – 13,459 13,527 14,114 13,298 Total Current Liabilities Non-Current Liabilities Interest Bearing Liabilities 13 40,122 40,122 38,481 38,481 Provisions 14 306 – 382 – Total Non-Current Liabilities 40,428 40,122 38,863 38,481 Total Liabilities 53,887 53,648 52,977 51,779 240,829 240,829 218,141 218,141 106,627 106,627 100,242 100,242 134,202 134,202 117,899 117,899 240,829 240,829 218,141 218,141 Net Assets Equity Reserves Accumulated Funds Total Equity The accompanying notes form part of these Financial Statements. 68 19 Cash Flow Statement for the financial year ended 30 June 2008 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 52,338 52,338 53,900 53,900 527 527 317 317 Government Capital Grant 20,471 20,471 20,299 20,299 Government Recurrent Grant 15,168 15,168 14,676 14,676 515 515 – – 89,019 89,019 89,192 89,192 (59,424) (59,424) (58,377) (58,377) (2,575) (2,575) (2,078) (2,078) (61,999) (61,999) (60,455) (60,455) 27,020 27,020 28,737 28,737 (20,474) (20,474) (34,137) (34,137) Notes CASH FLOWS PROVIDED BY OPERATING ACTIVITIES Receipts from Customers and Sponsors Interest Received Government Other Grant Payments to Suppliers and Employees Interest and Other Costs of Finance Paid Net Cash Flows Provided by Operating Activities 18(b) CASH FLOWS PROVIDED BY INVESTING ACTIVITIES Payments for Property, Plant and Equipment Proceeds from Sale of Property, Plant and Equipment 80 Net Cash Flows used in Investing Activities (20,394) 80 (20,394) 17 (34,120) 17 (34,120) CASH FLOWS PROVIDED BY FINANCING ACTIVITIES Proceeds from Borrowings 1,994 1,994 Repayment of Borrowings – – 9,000 9,000 (340) (340) Net Cash Flows Provided by Financing Activities 1,994 1,994 8,660 8,660 Net Increase in Cash and Cash Equivalents 8,620 8,620 3,277 3,277 Cash and Cash Equivalents at Beginning of Financial Year 6,687 6,687 3,410 3,410 15,307 15,307 6,687 6,687 Cash and Cash Equivalents at End of Financial Year 18(a) The accompanying notes form part of these Financial Statements. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 69 Financial Report Statement of Recognised Income and Expense for the financial year ended 30 June 2008 Net increase in Property, Plant and Equipment Asset Revaluation Reserve Notes 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 19 6,384 6,384 8,592 8,592 6,384 6,384 8,592 8,592 16,303 16,303 16,973 16,973 22,687 22,687 25,565 25,565 TOTAL INCOME AND EXPENSE RECOGNISED DIRECTLY IN EQUITY Surplus for the Year TOTAL INCOME AND EXPENSE RECOGNISED FOR THE YEAR The accompanying notes form part of these Financial Statements. 70 19 Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 1.Summary of Significant Accounting Policies (a) Reporting Entity The Zoological Parks Board of NSW, as a reporting entity, comprises all the entities under its control, namely the Zoological Parks Board (the Board) and the Zoological Parks Board Division (ZPB Division). The Zoological Parks Board includes the activities of Taronga Zoo, Western Plains Zoo and the Taronga Foundation. The ZPB Division was established on 17 March 2006 under the Public Sector Employment and Management Act 2002 (PSEMA) to provide personnel services to the Board. The consolidated Financial Report of the Board includes the activities of this subsidiary. The Board’s commercial activities, namely retail, catering, experience activities and accommodation are also included. The Zoological Parks Board of NSW is a NSW Government Trading Enterprise constituted under the Zoological Parks Board Act 1973. The Zoological Parks Board of NSW is a not-for-profit entity (profit is not its principal objective). The reporting entity is consolidated as part of the NSW Total Sector Accounts. This consolidated financial report for the year ended 30 June 2008 has been authorised for issue by the Board on 16 October 2008. (b) Basis of Preparation The financial report is a general purpose financial report which has been prepared in accordance with: ρρ applicable Australian Accounting Standards which include Australian Equivalents to International Accounting Standards (AEIFRS), ρρ the requirements of the Public Finance and Audit Act 1983 and Regulation 2005, and ρρ specific directions issued by the Treasurer. The financial report has been prepared on an historical cost basis, except for land and buildings, plant and equipment and infrastructure systems, which are recorded at fair value. (i) Sale of Goods Revenue from the sale of goods is recognised as revenue when the Board transfers the significant risks and rewards of ownership of assets. (ii)Rendering of Services Revenue is recognised when the service is provided or by reference to the stage of completion (based on labour hours incurred to date). (iii)Interest Revenue Interest revenue is recognised using the effective interest method as set out in AASB 139 Financial Instruments: Recognition and Measurement. (iv) Government Grants The grants received from the NSW government i.e. the social policy payment for the conduct of the Board’s recurrent noncommercial activities, together with the asset maintenance and the capital grants are generally recognised as income when the Board obtains control over the assets comprising the contributions. Control over grants is normally obtained upon the receipt of cash. (v) Sponsorship All sponsorships and non-reciprocal contributions from the public are included in the Board’s revenue on receipt. Taronga Foundation’s pledged donations are not recognised as income until received. The value of goods and services received by way of sponsorship was included in the Board’s revenue for the year as sponsorship income. The respective goods and services related to this income are reflected in the appropriate expense or asset accounts. The values of such sponsorships are brought to account on the proviso that a fair value of the sponsorship could be ascertained. (e) Acquisition of Assets Judgements, key assumptions and estimations management has made are disclosed in the relevant notes to the financial report. The cost method of accounting is used for the initial recording of all acquisitions of assets controlled by the Board. Cost is the amount of cash or cash equivalents paid or the fair value of the consideration given to acquire the asset at the time of its acquisition plus the costs incidental to the acquisition. All amounts are rounded to the nearest one thousand dollars and are expressed in Australian currency. Assets acquired at no cost or for nominal consideration are initially recognised at their fair value at the date of acquisition. (c) Statement of Compliance Fair value is the amount for which an asset could be exchanged between knowledgeable, willing parties in an arm’s length transaction. The Board’s financial statements and notes comply with Australian Accounting Standards, which include AEIFRS. (d) Revenue Recognition Revenue is recognised when the Board has control of the good or right to receive, it is probable that the economic benefits will flow to the Board, and the amount of revenue can be measured reliably. (f) Capitalisation Thresholds Property, plant and equipment and intangible assets costing $2,000 and above individually (or forming part of a network costing more than $2,000) are capitalised. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 71 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 (g) Revaluation of Property, Plant and Equipment ii)Infrastructure Physical non-current assets are valued in accordance with the ‘Valuation of Physical Non-Current Assets at Fair Value’ (TPP 07-1). This policy clarifies that the fair value of an asset: The value of the Board’s infrastructure is based on a desktop valuation conducted by the Department of Lands in May 2008. Valuation of the infrastructure includes all site works which are considered to add value to the site as used and not already valued as individual fixed assets (such as buildings). This includes all services, roads and landscaping, etc. The value for infrastructure was split between the major categories of roads, services and landscaping and its value to the site expressed at Written Down Replacement Value. The valuation was increased by 5.0% for Taronga and 5.0% for Western Plains Zoo during the 2007/08 financial year to equate to the fair values as at 30 June 2008. a.Is the most advantageous price reasonably obtainable by the seller and the most advantageous price reasonably obtainable by the buyer. b.Presumes the entity is a going concern, without any intention to liquidate or materially change the scale of operations. c.Presumes that there is an adequate period of marketing. d.Excludes an estimated price inflated or deflated by special terms or circumstances such as a typical financing, sale or leaseback arrangements, special considerations or concessions granted by anyone associated with the sale. It further clarifies that fair value is determined by reference to its ‘highest and best use’ taking into account the existing physical, legal, financial and socio-political environment in which the entity operates and which results in the highest value. Property, plant and equipment is measured on an existing use basis, where there are no feasible alternative uses in the existing natural, legal, financial and socio-political environment. However, in the limited circumstances where there are feasible alternative uses, assets are valued at their highest and best use. Fair value of land, infrastructure, buildings and plant and equipment is determined based on the best available market evidence, including current market selling prices for the same or similar assets. Where there is no available market evidence, the asset’s fair value is measured at its market buying price, the best indicator of which is depreciated replacement cost. The Board revalues each class of property and plant and equipment at least every five years or with sufficient regularity to ensure that the carrying amount of each asset in the class does not differ materially from its fair value at reporting date. The most recent full revaluation was performed 30 June 2004. Desktop revaluations of the Board’s land holdings, buildings, enclosures, improvements and infrastructure assets were completed in the 2007/08 financial year and were based on an independent assessment. This is in accordance with the ‘Guidelines for the Valuation of Physical Non-Current Assets at Fair Value’ (TPP 07-1). Details of the valuations are as follows: i) Land A desk top valuation conducted by the Department of Lands in May 2008, resulted in no change to the land values at Taronga Zoo and Western Plains Zoo from the fair value reflected as at 30 June 2007. The land values reflect the sites’ “value in use” as indicated by the zoning, heritage restrictions and other controls over the property. 72 iii) Buildings, Enclosures and Improvements The value of the Board’s buildings, enclosures and improvements is based on a desk top valuation conducted by the Department of Lands in May 2008. The carrying value of these assets has been adjusted by 5.0% and 5.0% during 2008 to reflect these updated valuations. Revaluation increments are credited directly to the asset revaluation reserve, except to the extent that an increment reverses a revaluation decrement in respect of that class of asset previously recognised as an expense in the surplus/ deficit, the increment is recognised immediately as revenue in the surplus/deficit. Revaluation decrements are recognised immediately as expenses in the surplus/deficit, except that, to the extent that a credit balance exists in the asset revaluation reserve in respect of the same class of assets, they are debited directly to the asset revaluation reserve. As a not-for-profit entity, revaluation increments and decrements are offset against one another within a class of non-current assets, but not otherwise. Where an asset that has previously been revalued is disposed of, any balance remaining in the asset revaluation reserve in respect of that asset is transferred to the accumulated funds. (h) Impairment of Property, Plant and Equipment As a not-for-profit entity with no separable cash generating units, the Board is effectively exempted from AASB 136 Impairment of Assets and impairment testing. This is because AASB136 modifies the recoverable amount test to the higher of fair values less costs to sell and depreciated replacement cost. This means that for an asset already measured at fair value, impairment can only arise if selling costs are material. Selling costs are regarded as immaterial. (i) Depreciation and Amortisation The Board has adopted a policy whereby depreciation is calculated on a straight-line basis for all depreciable assets so as to write off the depreciable amount of each asset as it is consumed over its useful life. Details of depreciation rates and methods are as follows: Category of Asset Rate of Depreciation Motor Vehicles 10.0% Computer Equipment 33.3% Financial Application Software 10.0% Cableway System – building – lifts 3.3% 10.0% – cable system 8.3% – cabins 6.7% Other Items 20.0% Infrastructure 2.5% or 5.56% Buildings, Enclosures and The rate being determined by the Improvements estimated life of the asset (10–50 years as appropriate). The Board’s intangible assets are amortised using the straight line method. Details of amortisation rates are as follows: Category of Asset Financial Application and Other Software Rate of Amortisation 10.0%–33.3% These rates are consistent with those used in the previous year. (i) Maintenance The cost of day-to-day servicing or maintenance is charged to expenses as incurred, except where they relate to the replacement of a part or component of an asset, in which case the costs are capitalised and depreciated. (j) Leased Assets A distinction is made between finance leases which effectively transfer from the lessor to the lessee substantially all the risks and benefits incidental to ownership of the leased assets, and operating leases under which the lessor effectively retains all such risks and benefits. Operating lease payments are charged to the Income Statement in the periods in which they are incurred. (k) Intangible Assets The Board recognises intangible assets only if it is probable that future economic benefits will flow to the Board and the cost of the asset can be measured reliably. Intangible assets are measured initially at cost. Where an asset is acquired at no cost or nominal cost, the cost is its fair value as at the date of acquisition. The useful lives of intangible assets are assessed to be between three and ten years. Intangible assets are subsequently measured at fair value only if there is an active market. As there is no active market for some of the Board’s software classified as intangible assets, these assets are carried at cost less any accumulated amortisation. In general, intangible assets are tested for impairment where an indicator of impairment exists. However as a not-for-profit entity with no cash generating units, the Board is effectively exempted from impairment testing, (refer note 1(h)). (l) Employee Benefits i.Salaries and Wages, Annual Leave, Sick Leave and On-Costs Liabilities for salaries and wages and annual leave that fall due wholly within 12 months of the reporting date are recognised and measured in respect of employees’ services up to the reporting date at undiscounted amounts based on the amounts expected to be paid when the liabilities are settled. Unused non-vesting sick leave does not give rise to a liability as it is not considered probable that sick leave taken in the future will be greater than the benefits accrued in the future. All accrued annual leave is treated as a current liability with the expectation that annual leave will be taken when due. The on-costs i.e. payroll tax, workers’ compensation insurance premiums and superannuation which are consequential to employment have been taken into account in calculating annual leave provisions. The outstanding amounts of payroll tax, workers’ compensation insurance premiums, and fringe benefits tax, which are consequential to employment, are recognised as liabilities and expenses where the employee benefits to which they relate have been recognised. ii. Long Service Leave The liability for long service leave is recognised as a provision and measured as the present value of expected future payments to be made in respect of services provided by employees up to the reporting date. Consideration is given to expected future wage and salary levels, experience of employee departures and periods of service. Expected future payments are discounted using market yields at the reporting date on Government bonds with terms to maturity that match as closely as possible the estimated future cash flows. (m)Animal Collection The animal collection managed by the Board is reflected in the Board’s accounting records at one dollar. This is consistent with worldwide industry practice. The Board regards the animals as part of a regional and international collection and not the specific property of the institution. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 73 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 (n) Accounting for Goods and Services Tax Revenues, expenses and assets are recognised net of the amount of GST, except where: ρρ The amount of GST incurred by the Board as a purchaser that is not recoverable from the Australian Taxation Office is recognised as part of the cost of acquisition of an asset or as part of an item of expense. ρρ Receivables and payables are stated with the amount of GST included. (o) Trade and other receivables Trade receivables, which generally have 30 day terms, are recognised and carried at original invoice amount less an allowance for any uncollectible amounts. Short term receivables with no stated interest rate are measured at the original invoice amount where the effect of discounting is immaterial. An allowance for impairment is raised when there is objective evidence that the Board will not be able to collect amounts due. The credit risk is the carrying amount (net of any allowance for impairment). Debts which are known to be uncollectible are written off. No interest is earned on trade debtors. The carrying amount approximates fair value. (p) Inventories Inventories held for distribution are stated at the lower of cost and current replacement cost. Inventories (other than those held for distribution) are stated at the lower of cost and net realisable value. The cost is calculated using the weighted average cost method. Current replacement cost is the cost the Board would incur to acquire the asset on the reporting date. Net realisable value is the estimated selling price in the ordinary course of business less the estimated costs of completion and the estimated costs necessary to make the sale. (q) Interest Bearing Liabilities Loans are not held for trading or designated at fair value through profit or loss and are recognised at amortised cost using the effective interest rate method. Gains and losses are recognised in the income statement on de-recognition. (r) Payables Payables are recognised initially at fair value, usually based on the transaction cost. Trade accounts payable are generally settled within 30 days. (s) Finance Costs Finance costs are recognised as expenses in the period in which they are incurred in accordance with Treasury’s mandate to general government sector agencies. (t) Insurance The Board’s insurance activities are conducted through Willis Australia Ltd. The expense (premium) is determined by the insurers based on claims experience, asset values and risk. 74 (u)New Australian Accounting Standards and Interpretations Issued but not Effective At reporting date a number of Australian Accounting Standards have been issued by the Australian Accounting Standards Board but are note yet operative. These have not been adopted early by the Board. The following is a list of those standards that may have an impact on the financial report of the entity in the period of initial application: ρρ AASB 8 Operating Segments requires segment reporting to be disclosed based on the internal reports provided to the Board. This Standard becomes mandatory for 2010 Financial statements. ρρ Revised AASB 101 Mandatory for the Board’s 2010 Financial Statements. ρρ Revised AASB 123 Mandatory for the Board’s 2010 Financial Statements. ρρ Al 12 Service Concession arrangements. Mandatory for the Board’s 2009 Financial Statements. ρρ Al 14 IAS 19 The Limit on a Defined Benefit Asset, Minimum Funding Requirements and their Interaction becomes mandatory for the Board’s 2009 Financial Statements. (v) Financial Risk Management The Board has exposure to the following risks from their use of financial instruments: ρρ credit risk ρρ liquidity risk ρρ market risk This note presents information about the Board’s exposure to each of the above risks, its objectives, policies and processes for measuring and managing risk, and the management of capital. Further quantitative disclosures are included throughout this financial report. The Board of Directors has overall responsibility for the establishment and oversight of the risk management framework. The Board has established the Audit and Risk Management Committee, that is responsible for developing and monitoring risk management policies. The Committee reports regularly to the Board of Directors on its activities. Risk management policies are established to identify and analyse the risks faced by the Board, to set appropriate risk limits and controls, and to monitor risks and adherence to limits. Risk management policies and systems are reviewed regularly to reflect changes in market conditions and the Board’s activities. The Board, through its training and management standards and procedures aim to develop a disciplined and constructive control environment in which all employees understand their roles and obligations. The Group Audit Committee oversees how management monitors compliance with the Board’s risk management policies and procedures and reviews the adequacy of the risk management framework in relation to the risks faced by the Board. Credit Risk Credit risk is the risk of financial loss to the Board if a customer or counterparty to a financial instrument fails to meet its contractual obligations and arises principally from the Group’s receivables from customers. The maximum exposure to credit risk is represented by the carrying amount of the financial assets (net of any allowance for impairment). Credit risk arises from the financial assets of the Board, including cash, receivables and authority deposits. No collateral is held by the Board. The Board has not granted any financial guarantees. Credit risk associated with the Board’s financial assets, other than receivables is managed through the selection of counterparties and the establishment of minimum credit rating standards. Authority deposits held with NSW TCorp are guaranteed by the State. Cash Cash comprises cash on hand and bank balances at call with ANZ Banking Corporation and NSW Treasury Corporation which have been rated ÄA”and “AAA” by Standard and Poor’s respectively. Interest is earned on daily bank balances. At balance date the cash deposits were earning an average interest rate of 6.46% (2007 6.3%), the weighted average interest rate for the year was 6.6% (2007 6.1%). None of these balances are past due or impaired. Receivables – Trade Debtors Liquidity risk Liquidity risk is the risk that the Board will not be able to meet its financial obligations as and when they fall due. The Board’s approach to managing liquidity is to ensure, as far as possible, that it will have sufficient liquidity to meet its liabilities when they fall due under both normal and stressed conditions. The Board continuously manages risk through monitoring future cash flows and maturities planning to ensure adequate holding of high quality liquid assets. During the current and prior years, there were no defaults or breaches in any loans payable. No assets have been pledged as collateral. Liabilities are recognised for amounts due to be paid in the future for goods or services received, whether or not invoiced. An analysis of the maturity profile of the Board’s financial liabilities is in note 7 of the accounts. The Board maintains an overdraft facility of $1.5million. Market Risk Market risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market prices. The Board has no exposure to foreign currency risk and does not enter into commodity contracts. The Board’s financial instruments comprise, trade receivables and payables which do not earn/incur interest and fixed interest treasury loans which are not subject to interest rate fluctuations. Cash deposited at the bank and in Treasury’s TCorp hourglass cash facility earns interest at a variable rate. A sensitivity analysis of the impact of an interest rate rise or fall of 100 basis points is included in Note 7 to these accounts. All trade debtors are recognised as amounts receivable at balance date. Collectability of trade debtors is reviewed on an ongoing basis. The Board is not materially exposed to concentration of credit risk to a single trade debtor or group of debtors. Quantitative disclosures in relation to the ageing and demographics of debtors are made in Note 7 to these accounts. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 75 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 2. Trading and Franchise Revenue i)Catering Sales 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 1,525 1,525 1,567 1,567 Less: Cost of Sales (687) (687) (659) (659) Gross Profit 838 838 908 908 ii)Souvenir and Book Shop Sales 5,305 5,305 5,119 5,119 Less: Cost of Sales (2,173) (2,173) (2,175) (2,175) Gross Profit 3,130 3,130 2,944 2,944 iii) Franchise Revenue 1,935 1,935 1,987 1,987 Total Sales 8,765 8,765 8,673 8,673 (2,862) (2,862) (2,834) (2,834) 5,903 5,903 5,839 5,839 Capital Grant 20,471 20,471 20,299 20,299 Recurrent Grant 15,168 15,168 14,676 14,676 515 515 – – 36,154 36,154 34,975 34,975 Less Total Cost of Sales Total Gross Profit 3. Government Grants Other Grant 76 4. Other Income 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 Animal Sponsorship 366 366 388 388 Animal Encounters 565 565 563 563 Bequests 756 756 223 223 Bike and Cart Hire 549 549 525 525 Car Parking 623 623 749 749 Concert Income 242 242 258 258 147 147 82 82 Donations Consultancy Fees 1,057 1,057 1,416 1,416 Educational and Recreation Activities 1,705 1,705 1,348 1,348 Event Sponsorship 774 774 712 712 Interest Received 532 532 320 320 Provision of Services 291 291 310 310 Research Project Income 520 520 418 418 Sponsorship of Goods and Services 143 143 430 430 Zoo Friends Grants 100 100 50 50 Zoofari Lodge 1,842 1,842 1,851 1,851 Sundry Income 1,866 1,866 1,232 1,232 12,078 12,078 10,875 10,875 5(a) Employee Benefits Salaries and Wages 27,908 – 26,704 – Long Service Leave 410 – 904 – Payroll Tax 2,561 – 1,602 – Workers Compensation Insurance 1,274 – 1,029 – 403 – 280 – 32,556 – 30,519 – Other Employee related costs amounting to $1,605,327 have been capitalised during the year ($1,502,112 in 2007) and $421,480 ($455,802 in 2007) have been transferred to maintenance expenses. These employee related costs are excluded from the above. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 77 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 5(b) Personnel Services 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 Salaries and Wages – 27,908 – 26,704 Long Service Leave – 410 – 904 Payroll Tax – 2,561 – 1,602 Workers Compensation Insurance – 1,274 – 1,029 Superannuation – 4,016 – 1,213 Other – 403 – 280 – 36,572 – 31,732 Advertising 1,162 1,162 1,511 1,511 Promotions 395 395 399 399 Other Marketing 689 689 517 517 2,246 2,246 2,427 2,427 4,545 4,545 4,030 4,030 421 421 456 456 4,966 4,966 4,486 4,486 5(c) Marketing Expenses 5(d) Reconciliation – Maintenance Contracted labour and other (non employee related) Employee related maintenance expenses Total Maintenance Expenses 78 6. Other Expenses Animal Transport Animal Husbandry & Research Support Audit Fees – Audit of Financial Reports 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 118 118 1,146 1,146 1,896 1,896 1,617 1,617 78 78 76 76 Bank Charges & Fees 232 232 219 219 Board Honoraria 221 221 191 191 Cash Collection 150 150 148 148 Communications 421 421 446 446 Computing Costs 455 455 413 413 53 53 25 25 814 814 1,130 1,130 Consultancy Contract Services Education Projects 279 279 290 290 Energy Costs 798 798 696 696 58 58 19 19 136 136 48 48 Fund Raising Expenses Internal Audit Fees Legal Fees 29 29 45 45 Minor Equipment & Stores 493 493 544 544 Printing & Stationery 447 447 405 405 33 33 8 8 Provision for Impairment of Trade Receivables Travelling Expenses 373 373 351 351 Vehicle Costs 343 343 339 339 Vehicle Leasing Expenses 234 234 187 187 Water & Sewerage 299 299 219 219 Carrying value of Assets Disposed – Plant and Equipment Work in Progress Written-off Zoofari Lodge Expenses Sundry Expenses 6 6 8 8 1,039 1,039 – – 202 202 183 183 1,219 1,219 1,268 1,268 10,426 10,426 10,021 10,021 Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 79 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 7. Financial Instruments Financial Instruments give rise to positions that are a financial asset either of the Board or its counterparty and a financial liability (or equity instrument) of the other party. For the Board these include cash, receivables, investments and payables. In accordance with AASB 132 Financial Instruments – presentation information is disclosed below in respect of the credit risk and interest rate risk of financial instruments. All such amounts are carried in the accounts at net fair value unless otherwise stated. Financial instruments are carried at (amortised) cost, with the exception of TCorp Hour Glass Facilities, which are carried at fair value. However, the fair value of the other classes of financial instruments approximates their carrying value. The Board does not enter into or trade financial instruments for speculative purposes. The Board does not use financial derivatives. Category 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 15,307 15,307 6,687 6,687 3,095 3,095 2,506 2,506 6,438 13,148 7,271 13,280 40,462 40,462 38,481 38,481 Financial Assets Class: Cash and Cash Equivalents N/A Trade and other receivables(1) Loans and receivables at amortised cost Financial Liabilities Class: Payables(2) Borrowings Financial liabilities measured at amortised cost Financial liabilities measured at amortised cost (1) Excludes statutory receivables and prepayments in accordance with AASB 7. (2) Excludes statutory payables and unearned revenue in accordance with AASB 7. (a) Interest Rate Risk Financial Instrument As at the reporting date the interest rate profile of the Company’s and the Group’s interest bearing financial instruments was: 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 – – – – 40,462 40,462 38,481 38,481 15,307 15,307 6,687 6,687 Fixed Rate Instruments Financial Assets Financial Liabilities Variable Rate Instruments Financial Assets The Board manages its exposure to interest rate risk by financing borrowings through fixed rate borrowings. 80 Cash Flow Sensitivity Analysis for Interest Rate Risk A change of 100 basis points in interest rates as at the reporting date would have increased/(decreased) profit and loss and equity by the amounts shown below. Impact on Profit or Loss 2008 100bp Increase 30 June 2008 Variable Rate Instruments 153 2007 100b bp Decrease 100bp Increase (153) 100bp Decrease 7 (7) Impact on Equity 2008 100bp Increase Variable Rate Instruments 153 2007 100b bp Decrease (153) 100bp Increase 100bp Decrease 7 (7) (b) Credit Risk The Carrying amount of the Board’s financial assets represents the maximum credit exposure. The Board’s maximum exposure to credit risk at reporting date was: Cash and Cash equivalents Total Trade Receivables 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 15,307 15,307 6,687 6,687 3,095 3,095 2,506 2,506 18,402 18,402 9,193 9,193 The Board’s maximum exposure to credit risk for trade receivables at the reporting date by type of customer was: Trade Receivables Owing from NSW Government Entities 248 Trade Receivables Owing from Non-Government Educational Bodies 248 474 474 82 82 41 41 Trade Receivables Owing from Tourism Operators 975 975 329 329 Trade Receivables Owing from Other Entities 324 324 391 391 1,256 1,256 987 987 266 266 309 309 Trade Receivables Owing from Sponsors/Zoofriends Trade Receivables Owing from Catering Franchise Operator Less: Allowance for Impairment (56) 3,095 (56) 3,095 (25) 2,506 (25) 2,506 The Board does not hold any collateral as security over receivables. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 81 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 7. Financial Instruments (continued) (b) Credit Risk (continued) Impairment as at 30 June 2008 Consolidated Gross 2008 Not Past Due Impairment 2008 Impairment 2007 Gross 2007 2,680 1,232 Past due 0–30 Days 159 378 Past due 31–90 days 211 17 496 Past due > 90 Days 101 39 425 25 3,151 56 2,531 25 The movement in the allowance for impairment in respect of trade receivables during the year was as follows: 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 Balance at 1 July 25 25 26 26 Impairment Loss Recognised 31 31 (1) (1) Balance at 30 June 56 56 25 25 The following are the contractual maturities of financial liabilities, including estimated interest payments. 30 June 2008 Carrying Amount Contractual Cash flows < 6 months 6–12 Months >1yr <2 yrs 2–5 yrs > 5 Years Non-derivative Financial Liabilities Trade and Other Payables 6,438 (6,438) (6,438) NSW Treasury Loans 40,462 (56,912) (1,231) 30 June 2007 Carrying Amount Contractual Cash flows < 6 months – (1,571) – (2,441) – (23,195) – (28,474) 6–12 Months >1yr <2 yrs 2–5 yrs > 5 Years – – – – Non-derivative Financial Liabilities Trade and Other Payables NSW Treasury Loans 82 7,271 (7,271) (7,271) 38,481 (51,487) (1,726) (6,241) (4,270) (20,898) (18,352) 8. Trade and Other Receivables 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 3,762 3,762 3,233 3,233 Debtors Less: Allowance for Impairment (56) (56) (25) (25) 3,706 3,706 3,208 3,208 817 817 120 120 4,523 4,523 3,328 3,328 Food for Animals 218 218 161 161 Stores and Spare Parts 237 237 264 264 455 455 425 425 Pre-payments Total Trade and Other Receivables 9. Inventory Held for Distribution Held for Resale Catering 29 29 44 44 Souvenirs 785 785 802 802 814 814 846 846 1,269 1,269 1,271 1,271 Total 10. Property, Plant and Equipment Work in Progress $’000 Land and Buildings $’000 Plant and Equipment $’000 Infrastructure $’000 Total $’000 64,136 257,109 5,682 37,776 364,702 (80,000) (4,103) (22,228) (106,331) 64,136 177,108 1,579 15,548 258,372 20,348 327,785 5,947 40,300 394,380 (92,174) (4,338) (24,694) (121,206) 1,608 15,606 273,174 At 1 July 2007 Gross Carrying Amount Accumulated Depreciation Net Carrying Amount – At 30 June 2008 Gross Carrying Amount Accumulated Depreciation Net Carrying Amount – 20,348 235,612 Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 83 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 10. Property, Plant and Equipment (continued) Reconciliation Reconciliations of the carrying amount of each class of property, plant and equipment at the beginning and end of the current financial year is set out below: Work in Progress $’000 Land and Buildings $’000 Plant and Equipment $’000 Infrastructure $’000 Total $’000 Net carrying amount at 1 July 2007 64,136 177,108 1,579 15,548 258,372 Additions 18,279 – 563 – 18,842 Transfers (61,027) 12 635 Year ended 30 June 2008 Disposals Written off – – (310) – – (310) (1,039) – – – – 5,671 – 713 Depreciation Expense – (7,548) Depreciation on Disposals – – 304 – 304 20,348 235,612 1,608 15,606 273,174 33,313 240,840 5,644 34,867 314,664 Revaluation Increment Net Carrying Amount at 30 June 2008 (1,039) 60,381 (540) (1,290) 6,384 (9,379) At 1 July 2006 Gross Carrying Amount Accumulated Depreciation Net Carrying Amount (65,263) (3,783) (19,176) (88,222) 33,313 – 175,577 1,861 15,691 226,442 64,136 257,109 5,682 37,776 364,703 (80,000) (4,103) (22,228) (106,331) 177,109 1,579 15,548 258,372 At 30 June 2007 Gross Carrying Amount Accumulated Depreciation Net Carrying Amount – 64,136 Reconciliation Reconciliations of the carrying amount of each class of property, plant and equipment at the beginning and end of the previous financial year is set out below: Work in Progress $’000 Land and Buildings $’000 Plant and Equipment $’000 Infrastructure $’000 Total $’000 Net carrying amount at 1 July 2006 33,313 175,577 1,861 15,691 226,442 Additions 33,224 – 325 – 33,549 Transfers (2,401) 2,051 2 348 – Year ended 30 June 2007 Disposals – Revaluation Increment – 7,539 Depreciation Expense – (8,058) Depreciation on Disposals – – 318 – 318 64,136 177,109 1,579 15,548 258,372 Net Carrying Amount at 30 June 2007 84 – (326) – (601) – (326) 1,053 8,592 (1,544) (10,203) Land Mosman – Taronga Zoo (28.1 hectares) Zoning: Special uses – Zoological Gardens and Open Space Public Recreation Valuer-General’s valuation as at 30 June 2008, based on comparable values for open recreation land, $47,500,000. Dubbo – Western Plains Zoo (758.3 hectares) Valuer-General’s valuation as at 30 June 2008, based on comparable values for open recreation land, $2,486,000. 11. Intangible Assets Software $’000 Total $’000 1,545 1,545 (1,283) (1,283) At 1 July 2007 Cost (Gross Carrying Amount) Accumulated Amortisation Net Carrying Amount 262 262 1,545 1,545 (1,342) (1,342) At 30 June 2008 Cost (Gross Carrying Amount) Accumulated Amortisation Net Carrying Amount 203 203 262 262 – – Amortisation (59) (59) Net Carrying Amount at 30 June 2008 203 203 1,533 1,533 (1,264) (1,264) Year ended 30 June 2008 Net Carrying Amount at 1 July Additions (Acquisitions) At 1 July 2006 Cost (Gross Carrying Amount) Accumulated Amortisation Net Carrying Amount 269 269 1,545 1,545 (1,283) (1,283) At 30 June 2007 Cost (Gross Carrying Amount) Accumulated Amortisation Net Carrying Amount 262 262 Year ended 30 June 2007 Net Carrying Amount at 1 July 2006 269 269 Additions (Acquisitions) 48 48 Amortisation (55) (55) Carrying Amount at 30 June 2007 262 262 Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 85 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 12. Trade and Other Payables 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 Operating Expense Creditors 2,401 2,401 1,783 1,783 Capital Creditors 1,234 1,234 2,866 2,866 Accruals and Other Creditors 2,842 2,030 2,640 1,926 – 7,522 – 6,723 6,477 13,187 7,289 13,298 40,462 40,462 38,481 38,481 340 340 – – – – 340 340 Amounts Owing to the Division 13. Interest Bearing Liabilities NSW Treasury Corporation These loans are due to mature as follows: Not later than one year Later than one year but not later than two years Later than two years but not later than five years 17,790 17,790 340 340 Later than five years 22,332 22,332 37,801 37,801 40,462 40,462 38,481 38,481 41,497 41,497 38,762 38,762 (1,035) (1,035) Face Value and Capital Value of Loans Face Value of Loans Add Unamortised Premium Less Discount Capital Value of Loans 40,462 40,462 (281) 38,481 (281) 38,481 The Board has ministerial approval to draw down a total of $54,770,000 of loans including $37,800,000 for the Master Plan. As at 30 June 2008 a total of $12,900,000 of loans remains to be drawn down. 86 14. Provisions 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 Annual Leave 2,634 – 2,896 – Long Service Leave 4,008 – 3,929 – Total Current Liabilities 6,642 – 6,825 – – – – – Long Service Leave 174 – 360 – Superannuation 132 – 22 – Total Non-Current Liabilities 306 – 382 – 6,948 – 7,207 – Current Liabilities Non-Current Liabilities Annual Leave Total Employee Related Liabilities (a) Provisions for Annual and Long Service Leave In 2007/08, on-costs of $1,356,865 included components for payroll tax calculated at 6.00%, workers compensation calculated at 5.0% and superannuation calculated at 9.0% of the relevant leave liability ($1,383,957 in 2006/2007). The leave liabilities that are expected to be settled within twelve months and outside twelve months (discounted) are shown below. Annual Leave $’000 Long Service Leave $’000 Total $’000 Expected to be settled within twelve months 1,509 369 1,878 Expected to be settled outside twelve months 1,125 3,639 4,764 Total 2,634 4,008 6,642 (b) Superannuation All unfunded superannuation liabilities at 30 June 2008 have been included as non-current liabilities in the Balance Sheet and have been charged to superannuation expense in the Income Statement. All surplus balances in a fund at 30 June 2008 have been included as non-current assets in the Balance Sheet and have been credited to superannuation expense in the Income Statement. All employees are entitled to superannuation benefits under one of the superannuation schemes, namely First State Superannuation Scheme (FSS), State Authorities Non-Contributory Superannuation (SANCS) Scheme, State Authorities Superannuation Scheme (SASS), and State Superannuation Scheme (SSF). All funds are administered by the Superannuation Administration Corporation trading as Pillar Administration. Employees also have the choice of using other superannuation schemes and some have opted to do so. It is the Board’s policy to provide for deferred employer liabilities. For the financial year ended 30 June 2008 the calculation of this liability was based on an actuarial assessment completed by the Fund’s actuary for the defined benefit scheme administered by the Pillar Administration. Actuarial gains and losses are recognised in profit or loss in the year they occur. The superannuation schemes include the State Superannuation Scheme (SSS), the State Authorities Superannuation Scheme (SASS) and the State Authorities Non Contributory Superannuation Scheme (SANCS). These schemes are all defined benefit schemes; at least a component of the final benefit is derived from a multiple of member salary and years of membership. All the schemes are closed to new members. Employees who are not members of an associated scheme and were covered by the State Authorities Non-Contributory Scheme (Basic Benefit) are automatically transferred into FSS. Employees who commenced employment from 8 December 1992 are covered by the FSS. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 87 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 Reconciliation of the Present Value of the Defined Benefit Obligation SASS Financial Year to 30 June 08 $’000 SANCS Financial Year to 30 June 08 $’000 SSS Financial Year to 30 June 08 $’000 SASS Financial Year to 30 June 07 $’000 SANCS Financial Year to 30 June 07 $’000 SSS Financial Year to 30 June 07 $’000 5,335 810 6,018 4,806 794 6,708 Current Service Cost 232 45 26 220 48 39 Interest Cost 332 50 375 278 45 387 Contributions by Fund Participants 129 – 16 121 – 22 Actuarial (Gains)/Losses (228) 32 (155) 133 (15) (624) Benefits Paid (632) (85) (126) (223) (62) (514) Present Value of Partly Funded Defined Benefit Obligations at Beginning of the Year Present Value of Partly Funded Defined Benefit Obligations at End of the Year 5,168 852 6,154 5,335 810 6,018 5,807 788 6,745 4,989 714 6,481 445 62 523 380 54 483 Actuarial Gains/(Losses) (832) (112) (824) 365 42 252 Employer Contributions 300 67 11 175 40 21 Contributions by Fund Participants 129 – 16 121 – 22 (632) (85) (126) (223) (62) (514) 5,807 788 6,745 Reconciliation of the Fair Value of Fund Assets Fair Value of Fund Assets at Beginning of the Year Expected Return on Fund Assets Benefits Paid Fair Value of Fund Assets at End of the Year 5,217 720 6,345 Reconciliation of the Assets and Liabilities Recognised in the Balance Sheet Present Value of Partly Funded Defined Benefit Obligations at End of Year 5,168 852 6,155 5,335 810 6,018 Fair Value of Fund Assets at End of Year (5,216) (720) (6,345) (5,807) (788) (6,744) 22 (726) Net Liability/(Asset) Recognised in Balance Sheet at End of Year (48) 132 (190) (472) 232 45 26 220 Expense Recognised in Income Statement Components Recognised in Income Statement Current Service Cost Interest Cost 48 39 332 50 375 278 45 387 Expected Return on Fund Assets (Net of Expenses) (445) (62) (523) (380) (54) (483) Actuarial Losses/(Gains) Recognised in Year 604 145 669 (232) (57) (876) Expense/(Income) Recognised 723 178 547 (114) (18) (933) 14. Provisions (continued) 88 (b) Superannuation (continued) Fund Assets The percentage invested in each asset class at the balance sheet date: 30 June 2008 30 June 2007 Australian Equities 31.6% 33.6% Overseas Equities 25.4% 26.5% Australian Fixed Interest Securities 7.4% 6.8% Overseas Fixed Interest Securities 7.5% 6.4% Property 11.0% 10.1% Cash 6.1% 9.8% Other 11.0% 6.8% Fair Value of Fund Assets All Fund assets are invested by STC at arm’s length through independent fund managers. Expected Rate of Return on Assets The expected return on assets assumption is determined by weighting the expected long term return for each asset class by the target allocation of assets to each class. The returns used for each class are net of investment tax and investment fees. Actual Return on Fund Assets SASS Financial Year to 30 June 08 $’000 Actual Return on Fund Assets SANCS Financial Year to 30 June 08 $’000 (359) (50) SSS Financial Year to 30 June 08 $’000 SASS Financial Year to 30 June 07 $’000 SANCS Financial Year to 30 June 07 $’000 SSS Financial Year to 30 June 07 $’000 720 96 879 (446) Valuation Method and Principal Actuarial Assumptions at the Balance Sheet Date (a) Valuation Method The Projected Unit Credit (PUC) valuation method was used to determine the present value of the defined benefit obligations and the related current service costs. This method sees each period of service as giving rise to an additional unit of benefit entitlement and measures each unit separately to build up the final obligation. (b) Economic Assumptions 30 June 2008 30 June 2007 Salary Increase Rate (Excluding Promotional Increases) 3.5% pa 4.0% pa to June 2008 3.5% pa thereafter Rate of CPI Increase 2.5% pa 2.5% pa 8.3% 7.60% Expected Rate of Return on Assets Backing Current Pension Liabilities Expected Rate of Return on Assets Backing Other Liabilities Discount Rate 7.3% 7.60% 6.55% pa 6.4% pa Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 89 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 (c) Demographic Assumptions The demographic assumptions at 30 June 2008 are those used in the 2006 triennial actuarial valuation. A selection of the most financially significant assumptions is shown below: (i) SASS Contributors – the number of SASS contributors expected in any one year (out of 10,000) members, at the ages shown, to leave the fund as a result of death, disability, resignation, retirement and redundancy. Promotional salary increase rates are also shown. Number of members expected in any one year, out of 10,000 members at the age shown, to leave the fund as a result of: Age Nearest Birthday Additional Promotional Salary Increase Rate % Death Total & Permanent Disability Retirement Resignation Redundancy 30 4 8 – 280 150 2.9 40 6 10 – 150 150 1.8 50 11 30 – 112 150 0 60 30 – 1,400 – 150 0 30 2 2 – 372 150 2.9 40 3 6 – 175 150 1.8 50 7 28 – 144 150 0 60 18 – 1,500 – 150 0 Males Females (ii) SSS Contributors – the number of SSS contributors expected in any one year (out of 10,000 members), at the ages shown, to leave the fund as a result of death, disability, resignation, retirement and preservation. Promotional salary increase rates are also shown. Number of members expected in any one year, out of 10,000 members at the age shown, to leave the fund as a result of: Age Nearest Birthday Death Ill-health Retirement Retirement (R60 for Females) Cash Resignation (R60 for Females) Preservation (R60 for Females) Additional Promotional Salary Increase Rate % 4 42 – 178 95 2.9 Males 30 40 6 54 – 80 140 1.8 50 11 144 – 20 50 0 60 30 – 6,500 – – 0 30 2 6 – 204 124 2.9 40 3 21 – 72 105 1.8 50 7 103 – 30 90 0 60 18 – 6,300 – – 0 Females 90 14. Provisions (continued) (b) Superannuation (continued) (iii) SSS Commutation – the proportion of SSS members assumed to commute their pension to a lump sum in any one year. Proportion of Pension Commuted Age Later of Commencement or Age 55 Retirement 0.15 Widow Breakdown 0.2 Widower 0.25 0.25 55 65 0.538 0.58 75 0.4825 0.516 85 0.3928 0.3728 (iv) S SS Pensioner Mortality – assumed mortality rates (in 2006/2007) for SSS pensioners (separately for normal retirement/ spouses and invalidity. Retirement Pensioners and Spouses and Widows Age Invalidity Pensioners Males Females Males Females 55 0.0025 0.0014 0.0081 0.0066 65 0.007 0.0055 0.0112 0.0125 75 0.0194 0.0157 0.0505 0.0314 85 0.0945 0.0634 0.1134 0.1268 (v) SSS Pensioner Mortality Improvements – per annum assumed rates of mortality improvements for SSS pensioners. Improvement Rates – (for Years Post 2006) Age Males Females 55 0.0152 0.0113 65 0.0101 0.0065 75 0.0087 0.0068 85 0.0052 0.0080 Historical Information SASS Financial Year to 30 June 08 $’000 SANCS Financial Year to 30 June 08 $’000 SSS Financial Year to 30 June 08 $’000 SSS SASS SANCS Financial Year Financial Year Financial Year to 30 June 07 to 30 June 07 to 30 June 07 $’000 $’000 $’000 Present Value of Defined Benefit Obligation 5,168 852 6,155 5,335 810 6,018 Fair Value of Fund Assets (5,216) (720) (6,345) (5,807) (788) (6,745) (Surplus)/Deficit In Fund (48) 132 (190) (472) 22 (726) (228) 32 (155) 133 (15) (624) 832 112 824 (365) (42) (252) 245 53 26 230 53 35 Experience Adjustments – Fund Liabilities Experience Adjustments – Fund Assets Expected Contributions Expected Employer Contributions Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 91 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 Funding Arrangements for Employer Contributions (a) Surplus/deficit The following is a summary of the 30 June 2008 financial position of the Fund calculated in accordance with AAS 25 “Financial Reporting by Superannuation Plans”: Accrued Benefits Net Market Value of Fund Assets Net (surplus)/deficit SASS 30-Jun-08 $’000 SANCS 30-Jun-08 $’000 SSS 30-Jun-08 $’000 SASS 30-Jun-07 $’000 SANCS 30-Jun-07 $’000 SSS 30-Jun-07 $’000 5,171 856 5,544 5,286 800 5,309 (5,216) (720) (6,345) (5,807) (788) (6,745) (801) (521) 12 (1,436) (46) 136 (b) Contribution Recommendations Recommended Contribution Rates for the Board are: Sass Multiple of Member Contributions Sancs % Member Salary Sss Multiple of Member Contributions Sass Multiple of Member Contributions Sancs % Member Salary Sss Multiple of Member Contributions 1.9 2.5 1.6 1.9 2.5 1.6 (c) Funding Method The method used to determine the employer contribution recommendations at the last actuarial review was the Aggregate Funding method. The method adopted affects the timing of the cost to the employer. Under the Aggregate Funding method, the employer contribution rate is determined so that sufficient assets will be available to meet benefit payments to existing members, taking into account the current value of assets and future contributions. (d) Economic Assumptions The economic assumptions adopted for the last actuarial review of the Fund were: Weighted-Average Assumptions Expected Rate of Return on Fund Assets Backing Current Pension Liabilities 7.7% pa Expected Rate of Return on Fund Assets Backing Other Liabilities 7.0% pa Expected Salary Increase Rate 4.0% pa Expected Rate of Cpi Increase 2.5% pa Nature of Asset/Liability If a surplus exists in the employer’s interest in the Fund, the employer may be able to take advantage of it in the form of a reduction in the required contribution rate, depending on the advice of the Fund’s actuary. Where a deficiency exists, the employer is responsible for any difference between the employer’s share of fund assets and the defined benefit obligation. 92 15. Restriction on Revenue – Taronga Foundation The Board received certain amounts into the Taronga Foundation for specific purposes. As required by the Australian Accounting Standards, amounts have been recognised as revenues in the Income Statement which are yet to be spent in the manner specified. Unexpended amounts totalling $636,000 ($705,000 in 2006/2007) have been included in Accumulated Funds as at 30 June 2008. The unexpended restricted funds are held as cash in separate bank accounts from the Board’s unrestricted funds. Unexpended Amount 2008 $’000 2007 $’000 Capital Redevelopment Fundraising 191 191 Taronga Foundation Recurrent Projects 445 514 636 705 Taronga Foundation Program 16. Audit Fees The Audit Office fees for auditing the Board’s financial report were $85,250 ($82,940 in 2006/2007). The auditors received no other benefits. 17. Board Remuneration Members of the Zoological Parks Board of New South Wales received reimbursement of expenses incurred in carrying out their duties as members of the Board. In addition, Board remuneration of $221,148 ($190,823 in 2006/2007) was paid. This amount included Honoraria of $33,228 ($33,228 in 2006/2007) paid to the Chairman of the Board and $187,920 ($157,595 in 2006/2007) paid to the other members of the Board. The rates of remuneration were fixed and approved by the Premier’s Department. The Board honorarium remuneration brackets are displayed below together with the number of members in each bracket. $10,000 – $19,999 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 9 9 9 9 $20,000 – $29,999 – – – – $30,000 – $39,999 1 1 1 1 10 10 10 10 18. Notes to the Cash Flow Statement (a) Reconciliation of Cash and Cash Equivalents Cash at the end of the reporting period as shown in the statement of cash flows is reconciled to the related items in the statement of financial position as follows: Cash and Cash Equivalents 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 15,307 15,307 6,687 6,687 15,307 15,307 6,687 6,687 For the purposes of the statement of cash flows, the Board considers cash to include cash on hand, in banks and investments in TCorp on 24 hour call. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 93 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 (b) Reconciliation of Operating Surplus to Net Cash from Operating Activities: 2007 Consolidated $’000 2008 Consolidated $’000 2008 Parent $’000 16,303 16,303 16,973 16,973 9,437 9,437 10,258 10,258 Operating Surplus Depreciation and Amortisation (Profit) on Sale of Assets (78) Amounts Capitalised in Prior Years Transferred to Profit and Loss (78) 1,043 1,043 2007 Parent $’000 (13) (13) 4 4 Change in Assets and Liabilities: (Increase)/Decrease in GST Receivable 106 106 28 28 (604) (604) 2,090 2,090 2 2 723 723 (Increase)/Decrease in Prepayments (697) (697) 17 17 Increase/(Decrease) in Employee Entitlements (271) (271) 675 675 (Increase)/Decrease in Prepaid Superannuation 959 959 (1,016) (1,016) Increase/(Decrease) in Unfunded Superannuation 110 110 (285) (285) Movement in Unamortised Premium on Loans (13) (13) (49) (49) (Increase)/Decrease in Accounts Receivable (Increase)/Decrease in Inventories Increase/(Decrease) in Creditors and Accruals Net Cash Provided From Operating Activities 27,020 27,020 (32) (32) 87 87 28,737 28,737 (c) The Board has not entered into any non-cash financing or investing activities. (d) Financing Facilities An unsecured bank overdraft facility of $1.5 million was available to the Board and unused at 30 June 2008. A Treasury approved facility of $37.8m is available to the Board to fund capital development, of which $1,994,000in drawn downs have been made in 2007/2008 ($9,279,140 in 2007). 19. Reconciliation of Changes in Equity Accumulated Funds Asset Revaluation Reserve Total Equity 2008 $’000 2007 $’000 2008 $’000 2007 $’000 2008 $’000 2007 $’000 117,899 100,926 100,242 91,650 218,141 192,576 16,303 16,973 – – 16,303 16,973 Land and Buildings – – 5,671 7,539 5,671 7,539 Infrastructure – – 713 1,053 714 1,053 16,303 16,973 6,384 8,592 22,688 25,565 134,202 117,899 106,627 100,242 240,829 218,141 Balance at the Beginning of the Financial Year Surplus for the Year Net Increase in Asset Revaluation Reserve for: Total Balance at the End of the Financial Year 94 20. Commitments (a) Capital Expenditure Commitments The estimated aggregate amount of contracts for capital expenditure not provided for in the accounts is $15,181,326 ($3,329,121 in 2007) inclusive of GST of $1,380,121. These commitments relate to expenditure that will be incurred within the following twelve months. (b) Operational Expenditure Commitments The estimated aggregate amount of contracts for operating expenditure resulting from unfulfilled purchase orders is $1,999,734 inclusive of GST of $181,794 ($2,958,099 in 2007). These commitments relate to goods that will be received within the following twelve months. The Board has no operational expenditure commitments extending beyond twelve months. (c) Operating Lease Commitments Future non-cancellable operating lease rentals not provided for and payable: 2008 Consolidated $’000 2008 Parent $’000 2007 Consolidated $’000 2007 Parent $’000 88 88 633 633 1493 1493 723 723 60 60 – – 1,641 1,641 1,356 1,356 Not later than one year Later than one year and not later than five years Later than five years Total including GST The major operating leases relate to motor vehicles and computer equipment. (d) GST input tax credit claimable on commitments amounts to $1,711,188 21. Contingent Liabilities The Board is not aware of any Contingent Liabilities at 30 June 2008 (nil in 2006/2007). 22. Subsequent Events There were no subsequent events occurring after balance date. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 95 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 23. Segmental Reporting 2008 Taronga Foundation $’000 Actual 2008 Taronga & Corporate Services $’000 Actual 2008 Western Plains $’000 Actual 2008 Total $’000 Actual 2007 Taronga Foundation $’000 Actual 2007 Taronga & Corporate Services $’000 Actual 2007 Western Plains $’000 Actual 2007 Total $’000 Actual 347 22,518 3,488 26,353 368 21,267 3,126 24,761 – 6,097 2,668 8,765 – 6,024 2,649 8,673 2,636 – – 2,636 2,379 – – 2,379 Revenue Admissions Trading and Franchise Revenue Corporate Sponsorship Government Grants – 33,448 2,706 36,154 – 31,642 3,333 34,975 Other Income 4,620 4,458 3,001 12,078 4,235 3,789 2,851 10,875 Total Revenue 7,603 66,521 11,862 85,986 6,982 62,722 11,959 81,663 825 24,646 7,086 32,556 655 23,370 6,494 30,519 69 3,233 713 4,016 45 732 436 1,213 – 1,711 1,150 2,862 – 1,716 1,118 2,834 Expenditure Employee Expenses Superannuation Trading Cost of Sales 599 1,412 235 2,246 515 1,710 202 2,427 Depreciation Marketing Expenses – 7,831 1,606 9,437 – 8,591 1,667 10,258 Insurance – 505 111 615 – 582 124 706 59 4,139 768 4,966 17 3,777 692 4,486 Borrowing Costs – 2,322 237 2,559 – 2,159 67 2,226 Other Expenses 919 7,363 2,144 10,426 1,038 6,906 2,077 10,021 Total Expenditure 2,471 53,163 14,050 69,683 2,270 49,543 12,877 64,690 Surplus/(Deficit) for the Year 5,132 13,358 (2,187) 16,303 4,712 13,179 636 262,414 31,666 294,716 705 238,534 31,879 271,118 – 51,203 2,684 53,887 – 50,726 2,251 52,977 Maintenance Total Assets Total Liabilities End of Audited Financial Report 96 (918) 16,973 Operating Budget Performance Actual 2007/08 Budget 2007/08 Budget 2008/09 Operating Income Admissions 26,353 25,660 26,551 Trading and Franchise Revenue 8,765 9,755 10,180 Corporate Sponsorship 2,636 3,110 3,070 Government Grants 36,154 35,639 32,362 Other Income 12,078 9,385 12,451 Total Revenue 85,986 83,549 84,614 32,556 32,188 34,516 Expenditure Employee Expenses Superannuation 4,016 2,860 3,033 Trading Cost of Sales 2,862 3,185 3,323 Marketing Expenses 2,246 2,281 2,087 Depreciation and Amortisation 9,437 10,276 13,364 615 732 701 Insurance Maintenance 4,966 4,871 5,160 Finance Costs 2,559 3,376 3,622 Other Expenses 10,426 9,878 10,021 Total Operating Expenditure 69,683 69,647 75,827 Operating Surplus/(Deficit) 16,303 13,902 8,787 Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 97 Aged Payables Analysis by Quarter Current 31–60 Days 61–90 Days 91+ Days Total September Quarter 1,131,884 39,231 – 13,983 1,185,098 December Quarter 1,407,775 78,999 53,296 26,904 1,566,974 March Quarter 1,311,866 93,249 11,235 62,063 1,478,413 June Quarter 2,689,859 53,828 41,137 1,653 2,786,477 Accounts paid on time by quarter Target % Actual % Total Paid $ Paid on Time $ September Quarter 100 89 19,668,861 18,512,106 December Quarter 100 90 16,129,766 15,360,490 March Quarter 100 80 14,787,876 13,632,394 June Quarter 100 80 29,164,588 27,819,148 Average days taken to process accounts in September Quarter 26 Average days taken to process accounts in December Quarter 31 Average days taken to process accounts in March Quarter 33 Average days taken to process accounts in June Quarter 30 Average days taken to process accounts in 2008 30 No interest has been paid on overdue accounts in the 2007/08 year. Reasons for Accounts not being Paid on Time The Zoological Parks Board of NSW aims to meet vendor payment terms. Measurement of accounts being paid on time is based on 30 days from invoice date. In some cases vendors request payment 30 days from the end of the month after the invoice is raised. There are also certain occasions when accounts are in dispute, necessitating withholding of payment until resolution of that dispute. During 2008, payment of a number of invoices from one particular supplier were withheld, pending resolution of service issues and debt owed to the ZPB by that entity. This issue was resolved by June 2008 and trade terms with this supplier had been brought back to 30 days by 30 June 2008. Initiatives Implemented to Improve Payment Performance Investment Performance The Board invests surplus funds in the NSW Treasury Corporation Hour-Glass Investment Cash Facility. For the year ended 30 June 2007 the cash facility had an annual compound rate of return of 6.6% Liability Management Performance In accordance with guidelines on reporting of liability management performance issued by the NSW Treasury, authorities with debt of less than $50 million are not required to report on liability management. The Board’s level of debt is within this category. Land Disposal Pursuant to Clause 4 (1) of the Annual Reports (Statutory Bodies) Regulation 1985, the Zoological Parks Board of NSW declares that no property was disposed of during the year ended 30 June 2008. 98 Major Asset Maintenance Projects with Expenditure in 2007/08 Project Expenditure 2007/08 Costs to Complete Estimated/Actual Completion Date Sky Safari 22,500 hour Grand Maintenance 500,000 450,000 2008–09 PA & Soundscape Maintenance/Upgrade 120,000 300,000 2009–10 Master Plan Projects Maintenance 320,000 0 On-going Routine Maintenance Contracts 265,000 0 On-going Taronga Centre Maintenance 171,000 0 On-going Animal Welfare Maintenance 150,000 0 On-going Gorilla slides Upgrade 50,000 30,000 2008–09 Rainforest Aviary Metalwork Repairs 25,000 85,000 2008–09 Termite Inspections/Management 43,000 0 On-going Heritage Maintenance 140,000 0 On-going TWPZ White Rhino Fencing 184,000 0 Completed TWPZ Routine Maintenance 135,000 0 On-going 62,000 0 On-going TWPZ Animal Welfare Maintenance Capital Development Projects with Expenditure in 2007/08 Project Expenditure 2007/08 Costs to Complete Estimated/Actual Completion Date Male Elephant Holding Facility 2,991,141 3,236,280 2008–09 Car Park Construction & Outer Plaza 4,663,903 14,307,651 2008–09 Great Southern Oceans Precinct 5,144,826 494,898 2008–09 Utilities/Support Services 899,742 0 On-going WPZ Visitor Entry and Admission Precinct 329,453 6,894,904 2009–10 Taronga Zoo Masterplanning 856,469 0 On-going Lower Entrance Building 1,470,330 0 2007–08 Other Capital Expenditure 1,613,709 0 2007–08 43,000 0 On-going Heritage Maintenance 140,000 0 On-going TWPZ White Rhino Fencing 184,000 0 Completed TWPZ Routine Maintenance 135,000 0 On-going 62,000 0 On-going Termite Inspections/Management TWPZ Animal Welfare Maintenance Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 99 Financial Report Zoological Parks Board Division Financial Statements and Notes for the year ended 30 June, 2008 Statement Pursuant to section 41B of the Public Finance and Audit Act 1983 and in accordance with a resolution of the Zoological Parks Board of New South Wales, we being members of the Board state that: (a)In our opinion the financial statements and notes thereon exhibit a true and fair view of the financial position and transactions of the Zoological Parks Board Division for the year ended June 30 2008; (b) the financial report has been prepared in accordance with authoritative pronouncements of the Australian Accounting Standards Board which include Australian Equivalents to International Accounting Standards and the requirements of the Public Finance and Audit Act 1983 and Regulation 2005; and (c) We are not aware of any circumstances which would render any particulars included in the financial statements to be misleading or inaccurate. Chairman of the Board 100 Member of the Board Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 101 Financial Report 102 Income Statement for the financial year ended 30 June 2008 Notes 2008 $’000 2007 $’000 Personnel Services 36,572 31,732 Total Revenue 36,572 31,732 32,556 30,519 4,016 1,213 36,572 31,732 – – Revenue Expenditure Employee Benefits Superannuation Total Expenditure SURPLUS FOR THE YEAR 2 The accompanying notes form part of these Financial Statements Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 103 Financial Report Balance Sheet as at 30 June 2008 Notes 2008 $’000 2007 $’000 3 7,522 6,723 7,522 6,723 Prepaid Superannuation 238 1,198 Total Non-Current Assets 238 1,198 7,760 7,921 Current Assets Receivables Total Current Assets Non-Current Assets Total Assets Current Liabilities Payables 4 812 714 Provisions 5 6,642 6,825 7,454 7,539 306 382 306 382 7,760 7,921 – – – – – – Total Current Liabilities Non-Current Liabilities Provisions 5 Total Non-Current Liabilities Total Liabilities Net Assets Equity Accumulated Funds Total Equity The accompanying notes form part of these Financial Statements 104 19 Cash Flow Statement for the financial year ended 30 June 2008 Notes 2008 $’000 2007 $’000 36,732 31,364 36,732 31,364 (36,732) (31,364) (36,732) (31,364) CASH FLOWS PROVIDED BY OPERATING ACTIVITIES Receipts from Customers and Sponsors Payments to Suppliers and Employees Net Cash Flows Provided by Operating Activities – – Net Increase in Cash and Cash Equivalents – – Cash and Cash Equivalents at Beginning of the Financial Year – – Cash and Cash Equivalents at End of the Financial Year – – The accompanying notes form part of these Financial Statements Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 105 Financial Report Statement of Recognised Income and Expense for the financial year ended 30 June 2008 Notes 2008 $’000 2007 $’000 Net Increase in Property, Plant and Equipment Asset Revaluation Reserve – – TOTAL INCOME AND EXPENSE RECOGNISED DIRECTLY IN EQUITY – – Surplus for the Year – – TOTAL INCOME AND EXPENSE RECOGNISED FOR THE YEAR – – The accompanying notes form part of these Financial Statements 106 Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 1. Summary Of Significant Accounting Policies (a) Reporting Entity The Zoological Parks Board Division is a Division of the Government Service established pursuant to Part 2 of Schedule 1 to the Public Sector Employment and Management Act 2002. It is a not-for-profit entity as profit is not its principal objective. It is consolidated as part of the NSW Total State Sector Accounts. It is domiciled in Australia and its principal office is at Taronga Zoo, Bradley’s Head Road Mosman NSW 2088. The Zoological Parks Board Division’s objective is to provide personnel services to Zoological Parks Board of NSW. The Zoological Parks Board Division commenced operations on 17 March 2006 when it assumed responsibility for the employees and employee-related liabilities of the Zoological Parks Board of NSW. The assumed liabilities were recognised on 17 March 2006 together with an offsetting receivable representing the related funding due from the former employer. The financial report was authorised for issue by the Chairman of the Zoological Parks Board of NSW on 16 October 2008. (b)Basis of Preparation The financial report is a general purpose financial report which has been prepared in accordance with: ρρ applicable Australian Accounting Standards which include Australian Equivalents to International Accounting Standards (AEIFRS), ρρ the requirements of the Public Finance and Audit Act 1983 and Regulation 2005, and ρρ specific directions issued by the Treasurer. The financial report has been prepared on an historical cost basis, except for land and buildings, plant and equipment and infrastructure systems, which are recorded at fair value. Judgements, key assumptions and estimations management has made are disclosed in the relevant notes to the financial report. All amounts are rounded to the nearest one thousand dollars and are expressed in Australian currency. (c) Revenue Recognition Revenue is measured at the fair value of the consideration received or receivable. Revenue from the rendering of personnel services is recognised when the service is provided and only to the extent that the associated recoverable expenses are recognised. (d) Trade and Other Receivables A receivable is recognised when it is probable that the future cash inflows associated with it will be realised and it has a value that can be measured reliably. It is derecognised when the contractual or other rights to future cash flows from it expire or are transferred. A receivable is measured initially at fair value and subsequently at amortised cost using the effective interest rate method, less any allowance for doubtful debts. A short-term receivable with no stated interest rate is measured at the original invoice amount where the effect of discounting is immaterial. An invoiced receivable is due for settlement within thirty days of invoicing. If there is objective evidence at year end that a receivable may not be collectable, its carrying amount is reduced by means of an allowance for doubtful debts and the resulting loss is recognised in the income statement. Receivables are monitored during the year and bad debts are written off against the allowance when they are determined to be irrecoverable. Any other loss or gain arising when a receivable is derecognised is also recognised in the income statement. (e) Payables Payables include accrued wages, salaries, and related on costs (such as payroll tax, fringe benefits tax and workers’ compensation insurance) where there is certainty as to the amount and timing of settlement. A payable is recognised when a present obligation arises under a contract or otherwise. It is derecognised when the obligation expires or is discharged, cancelled or substituted. A short-term payable with no stated interest rate is measured at historical cost if the effect of discounting is immaterial. (f) Employee Benefits Provisions are made for liabilities of uncertain amount or uncertain timing of settlement. Employee benefit provisions represent expected amounts payable in the future in respect of unused entitlements accumulated as at the reporting date. Liabilities associated with, but that are not employee benefits (such as payroll tax), are recognised separately. Long term annual leave that is not expected to be taken within twelve months is measured at present value in accordance with AASB19 Employee Benefits. Market yields on Government bonds of 6.45% are used to discount long term annual leave. Superannuation and leave liabilities are recognised as expenses and provisions when the obligations arise, which is usually through the rendering of service by employees. All accrued annual leave is treated as a current liability with the expectation that annual leave will be taken when due. The on-costs i.e. payroll tax, workers’ compensation insurance premiums and superannuation which are consequential to employment have been taken into account in calculating annual leave provisions. Superannuation and long service leave provisions are measured at the present value of the estimated future payments. Superannuation provisions are actuarially assessed prior to each reporting date. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 107 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 All other employee benefit liabilities (i.e. benefits falling due wholly within twelve months after reporting date) are assessed by management and are measured at the undiscounted amount of the estimated future payments. The amount recognised for superannuation and long service leave provisions is the net total of the present value of the defined benefit obligation at the reporting date, minus the fair value at that date of any plan assets out of which the obligations are to be settled directly. The amount recognised in the income statement for superannuation and long service leave is the net total of current service cost, interest cost, the expected return on any plan assets and actuarial gains and losses. Actuarial gains or losses are recognised as income or expense in the year they occur. The actuarial assessment of superannuation provisions uses the Projected Unit Credit Method and reflects estimated future salary increases and the benefits set out in the terms of the plan. The liabilities are discounted using the market yield rate on government bonds of similar maturity to those obligations. Actuarial assumptions are based on market expectations for the period over which the obligations are to be settled. (g)Accounting Standards Issued but not yet Effective At reporting date a number of Australian Accounting Standards have been issued by the Australian Accounting Standards Board but are not yet operative. These have not been early adopted by the Board. The following is a list of those standards that may have an impact on the financial report: At reporting date a number of Australian Accounting Standards have been issued by the Australian Accounting Standards Board but are note yet operative. These have not been early adopted by the Board. The following is a list of those standards that will have an impact on the financial report of the entity in the period of initial application: ρρ AASB 8 Operating Segments requires segment reporting to be disclosed based on the internal reports provided to the Board. This Standard becomes mandatory for the Dvision’s 2010 Financial statements. ρρ Revised AASB 101 Mandatory for the Division’s 2010 Financial Statements. ρρ Revised AASB 123 Mandatory for the Division’s 2010 Financial Statements. 108 (h) Credit Risk Credit risk is the risk of financial loss to the Division if counterparty to a financial instrument fails to meet its contractual obligations and arises principally from the Group’s receivables. The maximum exposure to credit risk is represented by the carrying amount of the financial assets (net of any allowance for impairment). Credit risk arises from the financial assets of the Division which comprise receivables and prepayments. No collateral is held by the Board. The Board has not granted any financial guarantees. (i) Receivables – Trade Debtors All trade debtors are recognised as amounts receivable at balance date. 100% of the balance of trade and other receivables is owed by the Division’s Parent Entity, ZPB of NSW. Quantitative disclosures in relation to the ageing and demographics of debtors are made in Note 6 to these accounts. (j) Liquidity risk Liquidity risk is the risk that the Division will not be able to meet its financial obligations as and when they fall due. The Division’s approach to managing liquidity is to ensure, as far as possible, that it will have sufficient liquidity to meet its liabilities when they fall due under both normal and stressed conditions. The Division continuously manages risk through monitoring future cash flows and maturities planning to ensure adequate holding of high quality liquid assets. During the current and prior years, there were no defaults or breaches in any loans payable. No assets have been pledged as collateral. Liabilities are recognised for amounts due to be paid in the future for goods or services received, whether or not invoiced. An analysis of the maturity profile of the Division’s financial liabilities is in note 6 of the accounts. (k) Market Risk Market risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market prices. The Division has no exposure to foreign currency risk and does not enter into commodity contracts. The Division’s financial instruments do not earn/incur interest. 2.Employee Benefits 2008 $’000 2007 $’000 27,908 26,704 410 904 Payroll Tax 2,561 1,602 Workers Compensation Insurance 1,274 1,029 403 280 32,556 30,519 6,948 7,207 Salaries & Wages Long Service Leave Other 3.Receivables Parent Entity – ZPB of NSW Total Provisions Receivable Add Accrued Salaries, Wages and On Costs Receivable Less Prepaid Superannuation 813 (239) 714 (1,198) 7,522 6,723 812 714 Annual Leave 2,634 2,896 Long Service Leave 4,008 3,929 Total Current 6,642 6,825 Long Service Leave 174 360 Superannuation 132 22 Total Non-Current 306 382 6,948 7,207 4.Payables Accrued Salaries, Wages and On Costs 5.Provisions Current Non-Current Total Employee Related Provisions Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 109 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 5.Provisions (continued) (a) Provisions for Annual and Long Service Leave In 2007/08, on-costs of $1,356,865 included components for payroll tax calculated at 6.0%, workers compensation calculated at 5.0% and superannuation calculated at 9.0% of the relevant leave liability ($1,383,957 in 2006/2007). The leave liabilities that are expected to be settled within twelve months and outside twelve months (discounted) are shown below. Annual Leave $’000 Long Service Leave $’000 Total $’000 Expected to be settled within twelve months 1,509 369 1,878 Expected to be settled outside twelve months 1,125 3,639 4,764 Total 2,634 4,008 6,642 (b) Superannuation All unfunded superannuation liabilities at 30 June 2008 have been included as non-current liabilities in the Balance Sheet and have been charged to superannuation expense in the Income Statement. ll surplus balances in a fund at 30 June 2008 have been included as non-current assets in the Balance Sheet and have been credited to superannuation expense in the Income Statement. All employees are entitled to superannuation benefits under one of the superannuation schemes, namely First State Superannuation Scheme (FSS), State Authorities Non-Contributory Superannuation (SANCS) Scheme, State Authorities Superannuation Scheme (SASS), and State Superannuation Scheme (SSF). All funds are administered by the Superannuation Administration Corporation trading as Pillar Administration. Employees also have the choice of using other superannuation schemes and some have opted to do so. It is the Division’s policy to provide for deferred employer liabilities. For the financial year ended 30 June 2008 the calculation of this liability was based on an actuarial assessment completed by the Fund’s actuary for the defined benefit scheme administered by the Pillar Administration. Actuarial gains and losses are recognised in profit or loss in the year they occur. 110 The superannuation schemes include the State Superannuation Scheme (SSS), the State Authorities Superannuation Scheme (SASS) and the State Authorities Non Contributory Superannuation Scheme (SANCS). These schemes are all defined benefit schemes; at least a component of the final benefit is derived from a multiple of member salary and years of membership. All the schemes are closed to new members. Employees who are not members of an associated scheme and were covered by the State Authorities Non-Contributory Scheme (Basic Benefit) are automatically transferred into FSS. Reconciliation of the Present Value of the Defined Benefit Obligation SSS SSS SASS SANCS SASS SANCS Financial Year Financial Year Financial Year Financial Year Financial Year Financial Year to 30 June 08 to 30 June 08 to 30 June 08 to 30 June 07 to 30 June 07 to 30 June 07 $’000 $’000 $’000 $’000 $’000 $’000 Present Value of Partly Funded Defined Benefit Obligations at Beginning of the Year 5,335 810 6,018 4,806 794 6,708 Current Service Cost 232 45 26 220 48 39 Interest Cost 332 50 375 278 45 387 Contributions by Fund Participants 129 16 121 – 22 Actuarial (Gains)/Losses (228) 32 (155) 133 (15) (624) Benefits Paid (632) (85) (126) (223) (62) (514) Present Value of Partly Funded Defined Benefit Obligations at End of the Year 5,168 852 6,154 5,335 810 6,018 Reconciliation of the Fair Value of Fund Assets SSS SSS SASS SANCS SASS SANCS Financial Year Financial Year Financial Year Financial Year Financial Year Financial Year to 30 June 08 to 30 June 08 to 30 June 08 to 30 June 07 to 30 June 07 to 30 June 07 $’000 $’000 $’000 $’000 $’000 $’000 Fair Value of Fund Assets at Beginning of the Year 5,807 788 6,745 4,989 714 6,481 445 62 523 380 54 483 Actuarial Gains/(Losses) (832) (112) (824) 365 42 252 Employer Contributions 300 67 11 175 40 21 Contributions by Fund Participants 129 – 16 121 – 22 (632) (85) (126) (223) (62) (514) 5,807 788 6,745 Expected Return on Fund Assets Benefits Paid Fair Value of Fund Assets at End of the Year 5,217 720 6,345 Reconciliation of the Assets and Liabilities Recognised in the Balance Sheet Present Value of Partly Funded Defined Benefit Obligations at End of Year 5,168 852 6,155 5,335 810 6,018 Fair Value of Fund Assets at End of Year (5,216) (720) (6,345) (5,807) (788) (6,744) (48) 132 (190) (472) Net Liability/(Asset) Recognised in Balance Sheet at End of Year 22 Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 (726) 111 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 5.Provisions (continued) (b) Superannuation (continued) Expense Recognised in Income Statement Components Recognised in Income Statement Current Service Cost 232 45 26 220 48 39 Interest Cost 332 50 375 278 45 387 Expected Return on Fund Assets (Net of Expenses) (445) (62) (523) (380) (54) (483) Actuarial Losses/(Gains) Recognised in Year 604 145 669 (232) (57) (876) Expense/(Income) Recognised 723 178 547 (114) (18) (933) Fund Assets The percentage invested in each asset class at the balance sheet date: 30 June 08 30 June 07 Australian Equities 31.6% 33.6% Overseas Equities 25.4% 26.5% Australian Fixed Interest Securities 7.4% 6.8% Overseas Fixed Interest Securities 7.5% 6.4% 11.0% 10.1% Cash 6.1% 9.8% Other 11.0% 6.8% Property Fair Value of Fund Assets All Fund assets are invested by STC at arm’s length through independent fund managers. Expected Rate of Return on Assets The expected return on assets assumption is determined by weighting the expected long-term return for each asset class by the target allocation of assets to each class. The returns used for each class are net of investment tax and investment fees. Actual Return on Fund Assets SSS SSS SASS SANCS SASS SANCS Financial Year Financial Year Financial Year Financial Year Financial Year Financial Year to 30 June 08 to 30 June 08 to 30 June 08 to 30 June 07 to 30 June 07 to 30 June 07 $’000 $’000 $’000 $’000 $’000 $’000 Actual Return on Fund Assets 112 (359) (50) (446) 720 96 879 Valuation Method and Principal Actuarial Assumptions at the Balance Sheet Date a)Valuation Method The Projected Unit Credit (PUC) valuation method was used to determine the present value of the defined benefit obligations and the related current service costs. This method sees each period of service as giving rise to an additional unit of benefit entitlement and measures each unit separately to build up the final obligation. b)Economic Assumptions 30 June 08 30 June 07 Salary Increase Rate (Excluding Promotional Increases) 3.5% pa 4.0% pa to June 2008 3.5% pa thereafter Rate of Cpi Increase 2.5% pa 2.5% pa Expected Rate of Return on Assets Backing Current Pension Liabilities 8.3% 7.6% Expected Rate of Return on Assets Backing Other Liabilities 7.3% 7.6% 6.55% pa 6.4% pa Discount Rate c) Demographic Assumptions The demographic assumptions at 30 June 2008 are those used in the 2006 triennial actuarial valuation. A selection of the most financially significant assumptions is shown below: (i) SASS Contributors – the number of SASS contributors expected in any one year (out of 10,000) members, at the ages shown, to leave the fund as a result of death, disability, resignation, retirement and redundancy. Promotional salary increase rates are also shown. Number of members expected in any one year, out of 10,000 members at the age shown, to leave the fund as a result of: Additional Promotional Salary Increase Rate % Death Total & Permanent Disability Retirement Resignation Redundancy 4 8 – 280 150 2.9 Age Nearest Birthday Males 30 40 6 10 – 150 150 1.8 50 11 30 – 112 150 0 60 30 – 1,400 – 150 0 30 2 2 – 372 150 2.9 40 3 6 – 175 150 1.8 50 7 28 – 144 150 0 60 18 – 1,500 – 150 0 Females Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 113 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 5.Provisions (continued) (ii) SSS Contributors – the number of SSS contributors expected in any one year (out of 10,000 members), at the ages shown, to leave the fund as a result of death, disability, resignation, retirement and preservation. Promotional salary increase rates are also shown. Number of members expected in any one year, out of 10,000 members at the age shown, to leave the fund as a result of: Preservation (R60 for Females) Additional Promotional Salary Increase Rate % 178 95 2.9 80 140 1.8 – 20 50 0 – 6,500 – – 0 6 – 204 124 2.9 Death Ill-health Retirement Retirement (R60 for Females) Cash Resignation (R60 for Females) 30 4 42 – 40 6 54 – 50 11 144 60 30 2 Age Nearest Birthday Males Females 30 40 3 21 – 72 105 1.8 50 7 103 – 30 90 0 60 18 – 6,300 – – 0 (iii) SSS Commutation – the proportion of SSS members assumed to commute their pension to a lump sum in any one year. Proportion of Pension Commuted Age Later of Commencement or Age 55 Retirement 0.15 Widow Breakdown 0.2 Widower 55 0.25 0.25 65 0.538 0.58 75 0.4825 0.516 85 0.3928 0.3728 114 (iv) S SS Pensioner Mortality – assumed mortality rates (in 2006/2007) for SSS pensioners (separately for normal retirement/ spouses and invalidity). Retirement Pensioners and Spouses and Widows Age Males Invalidity Pensioners Females Males Females 55 0.0025 0.0014 0.0081 0.0066 65 0.007 0.0055 0.0112 0.0125 75 0.0194 0.0157 0.0505 0.0314 85 0.0945 0.0634 0.1134 0.1268 (v) SSS Pensioner Mortality Improvements – per annum assumed rates of mortality improvements for SSS pensioners. Improvement Rates – (for Years Post 2006) Age Males Females 55 0.0152 0.0113 65 0.0101 0.0065 75 0.0087 0.0068 85 0.0052 0.008 Historical Information SSS SSS SASS SANCS SASS SANCS Financial Year Financial Year Financial Year Financial Year Financial Year Financial Year to 30 June 08 to 30 June 08 to 30 June 08 to 30 June 07 to 30 June 07 to 30 June 07 $’000 $’000 $’000 $’000 $’000 $’000 Present Value of Defined Benefit Obligation 5,168 852 6,155 5,335 810 6,018 Fair Value of Fund Assets (5,216) (720) (6,345) (5,807) (788) (6,745) 132 (190) (472) (228) 32 (155) 133 (15) (624) 832 112 824 (365) (42) (252) 245 53 26 230 53 35 (Surplus)/Deficit in Fund Experience Adjustments – Fund Liabilities Experience Adjustments – Fund Assets (48) 22 (726) Expected Contributions Expected Employer Contributions Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 115 Financial Report Notes To and Forming Part of the Financial Statements for the year ended 30 June 2008 5. Provisions (continued) Funding Arrangements for Employer Contributions (a) Surplus/Deficit The following is a summary of the 30 June 2008 financial position of the Fund calculated in accordance with AAS 25 “Financial Reporting by Superannuation Plans”: SASS 30 June 08 $’000 SANCS 30 June 08 $’000 SSS 30 June 08 $’000 SASS 30 June 07 $’000 SANCS 30 June 07 $’000 SSS 30 June 07 $’000 5,171 856 5,544 5,286 800 5,309 (5,216) (720) (6,345) (5,807) (788) (6,745) (801) (521) 12 (1,436) Accrued Benefits Net Market Value of Fund Assets Net (Surplus)/Deficit (46) 136 (b) Contribution Recommendations Recommended Contribution Rates for the Board are: SASS Multiple of Member Contributions SANCS % Member Salary SSS Multiple of Member Contributions SASS Multiple of Member Contributions SANCS % Member Salary SSS Multiple of Member Contributions 1.9 2.5 1.6 1.9 2.5 1.6 (c) Funding Method The method used to determine the employer contribution recommendations at the last actuarial review was the Aggregate Funding method. The method adopted affects the timing of the cost to the employer. Under the Aggregate Funding method, the employer contribution rate is determined so that sufficient assets will be available to meet benefit payments to existing members, taking into account the current value of assets and future contributions. (d) Economic Assumptions The economic assumptions adopted for the last actuarial review of the Fund were: Weighted-Average Assumptions Expected Rate of Return on Fund Assets Backing Current Pension Liabilities 7.7% pa Expected Rate of Return on Fund Assets Backing Other Liabilities 7.0% pa Expected Salary Increase Rate 4.0% pa Expected Rate of CPI Increase 2.5% pa Nature of Asset/Liability If a surplus exists in the employer’s interest in the Fund, the employer may be able to take advantage of it in the form of a reduction in the required contribution rate, depending on the advice of the Fund’s actuary. Where a deficiency exists, the employer is responsible for any difference between the employer’s share of fund assets and the defined benefit obligation. 116 6. Financial Instruments Financial Instruments give rise to positions that are a financial asset either of the Board or its counterparty and a financial liability (or equity instrument) of the other party. For the Board these include cash, receivables, investments and payables. In accordance with AASB 132 Financial Instruments – presentation information is disclosed below in respect of the credit risk and interest rate risk of financial instruments. All such amounts are carried in the accounts at net fair value unless otherwise stated. Financial instruments are carried at (amortised) cost, with the exception of TCorp Hour Glass Facilities, which are carried at fair value. However, the fair value of the other classes of financial instruments approximates their carrying value. The Board does not enter into or trade financial instruments for speculative purposes. The Board does not use financial derivatives. Category 2008 $’000 2007 $’000 Loans and Receivables at Amortised Cost 7,522 6,723 812 714 Financial Assets Class: Trade and Other Receivables Financial Liabilities Class: Payables Financial Liabilities Measured at Amortised Cost (a) Interest Rate Risk Financial Instrument The Division’s financial instruments do not earn/incur interest. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 117 Financial Report (b) Credit Risk The Carrying amount of the Board’s financial assets represents the maximum credit exposure. The Board’s maximum exposure to credit risk at reporting date was Total Trade Receivables 2008 $’000 2007 $’000 7,522 6,723 The total balance of the Division’s receivables at balance date is owed by the Parent Company, Zoological Parks Board. The Division does not extend credit to entities other than the Parent Company. The Board does not hold any collateral as security over receivables. Impairment as at 30 June 2008 Not Past Due 2008 $’000 2007 $’000 7,522 6,723 There is no provision for impairment of receivables at balance date. The following are the contractual maturities of financial liabilities. 30 June 2008 Carrying Amount Contractual Cash Flows < 6 months Non-Derivative Financial Liabilities Trade and Other Payables 30 June 2007 812 Carrying Amount (812) Contractual Cash Flows (812) < 6 months Non-Derivative Financial Liabilities Trade and Other Payables End of Audited Financial Report 118 714 (714) (714) Appendices Functions of the Taronga Conservation Society Australia Privacy Management 120 120 Australiasian Species Management Plan Participation 121 Animal Transactions Relating to Species Management Programs 122 Australiasian Species Management Programs 122 Research Projects and Conservation Programs 123 Post-Moretem and Clinical Samples supplied for research and teaching purposes Scientific Advisors 126 127 Paid consultancies undertaken by the board Lectures and presentations by staff Publications Staff representation on external committiees 134 Senior Staff 136 138 140 141 142 143 Corporate Sponsor List 144 Overseas trips by staff EEO target groups Senior Executive Service Performance Statement Association of Zoo Friends (NSW) Inc 145 Employees by Program Area 148 128 Freedom of Information 148 128 VIP Visits to Taronga Zoo (1 July 2007–30 June 2008) 149 Ethnic Affairs Priorities Statement 2007–08 Strategies for 2007–08 150 152 152 Llist of all staff of the Taronga Conservation Society Australia 153 Action Plan for Women PHOTOGRAPH COURTESY RICK STEVENS Appendices Appendix 1 (4)The Minister may request the Board to make recommendations or reports to the Minister with respect to matters connected with the Board’s powers, authorities, duties and functions or the administration of this Act and the Board is to comply with any such request. (5)The Board may exercise and perform such other powers, authorities, duties and functions as may be conferred or imposed on the Board or under this or any other Act. Functions of the Taronga Conservation Society Australia The main functions of the Board are specified in Section 15 of the Zoological Parks Board Act, 1973, (the trading entity of the Taronga Conservation Society Australia) which provides as follows: 15 (1) The Board may establish, maintain and control the TCSA for the following purposes: a)carrying out research and breeding programs for the preservation of endangered species; b)carrying out research programs for the conservation and management of other species; c)conducting public education and awareness programs about species conservation and management; and d)displaying animals for educational, cultural and recreational purposes. (2)The Board may also maintain and control: a)the zoological park established before the commencement of the Act on the land described in Schedules 3 and 4 under the name ‘Taronga Zoological Park’; and b)Other zoological parks on land or premises vested in or held by the Board, whether or not those parks were established by the Board, for the purposes referred to in this section. (3)The Board: a)may cooperate with, and provide funds and other assistance to, such scientific and other institutions, governments and other bodies and individuals as the Board may determine in connection with species conservation and management for other scientific and zoological purposes; and b) may investigate and carry out research into: 1)the design of, and equipment and procedures in zoological parks; and 2)the care and well-being of animals kept in zoological parks are maintained and controlled by the Board; and c)may provide educational services for the public (whether in the nature of lectures, broadcasts, films, publications or otherwise) about species conservation and management, zoological parks and the biology of animals and; d)may provide and charge for such services in connection with zoological parks maintained and controlled by the Board as the Board may determine; and e)may make recommendations or reports to the Minister with respect to matters connected with the Board’s power, authorities, duties, functions or the administration of this Act. 120 Appendix 2 Privacy Management In accordance with Section 33 of the Privacy and Personal Information Act 1988, the TCSA produced a Privacy Management Plan in May 2000. The TCSA web site (www.taronga.org.au) also displays the Board’s Internet Privacy Policy with regard to personal information collected over the internet. The Privacy Management Plan identifies: ρρ Collections of personal information held by the TCSA ρρ Obligations of employees in respect of personal information ρρ Guiding principles for the collection, storage and dissemination of personal information ρρ Procedures for lodging complaints or internal reviews For a copy of the TCSA’s Privacy Management Plan, please contact: Executive Assistant Corporate Services Taronga Zoo PO Box 20 Mosman NSW 2088 Tel: 9978 4709 Fax: 9969 7515 Appendix 3 Australasian Species Management Plan Participation – Level 1a and 1b Species which are managed on a genetic and demographic level. Species Addax Asian Elephant Australian Little Penguin Black and White Ruffed Lemur Black-handed Spider Monkey Black-winged Stilt Bolivian Squirrel Monkey Bongo Brazilian Tapir Broad-headed Snake Brush-tailed Rock Wallaby Cheetah Chimpanzee Cotton-Top Tamarin Eastern Barred Bandicoot Eastern Whipbird Eastern Yellow Robin Fijian Crested Iguana Fishing Cat Galapagos Giant Tortoise Giraffe Greater Bilby (NT) Greater Bilby (QLD) Helmeted Honeyeater Hippopotamus Hooded Robin Meerkat Noisy Pitta Oriental Small-clawed Otter Plains Zebra Przewalski’s Horse Red Panda Regent Bowerbird Regent Honeyeater Ring-tailed Lemur Rose-crowned Fruit-dove Royal Spoonbill Sacred Kingfisher Satin Bowerbird Scimitar Oryx Siamang Silvery Gibbon Snow Leopard Southern Cassowary Southern Hairy-nosed Wombat Southern White Rhinoceros Held AT TZ • • • • • • • • • Held AT WPZ Coordinator • • K Lihou W Meikle* T Carney S Barlow L Dartnall Vacant J Minor V Nedved* J Powell* P Andrew* R Wilkins R Wilkins M Finnigan A Embury P Courtney Vacant B Backhouse P Harlow* L Small* J Conaghan* L Jolly J Bruchecker C O’Malley Vacant S Barlow B Pascoe P Wood P Andrew* L Andrews L Jolly R Wilkins R Dockerill*/C Hibbard* Vacant C Hibbard* M Tyler C Hibbard* R Hudson C Hibbard* J Ray R Wilkins T Neilson-Joustra L Cocks M West C Hibbard* V Nicolson S Kudeweh • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 121 Appendices Species Held AT TZ Held AT WPZ Coordinator Sumatran Tiger Sun Bear Swift Parrot Tasmanian Devil Tuatara Western Lowland Gorilla White-browed Woodswallow Yellow-footed Rock Wallaby • • • • • • • • • C Hibbard* G Skipper C Srb C Srb B Blanchard E Walraven*/ L Grossfeldt* V Wilson P Alexander • • • * Zoo Staff Appendix 4 Animal Transactions Relating to Species Management Programs (Level 1a and 1b). (Legend 1.1.1 = Male. Female. Undetermined Sex.) Australasian Species Management Programs From Taronga Conservation Society Australia To Taronga Conservation Society Australia 0.3.0 0.1.0 0.1.0 0.1.0 0.0.2 1.1.0 1.0.0 1.2.0 0.1.0 0.2.0 0.1.0 0.1.0 13.12.3 1.0.0 0.1.0 1.0.0 1.0.0 1.0.0 1.0.0 2.0.0 1.0.0 0.1.0 1.3.0 1.1.0 1.1.0 0.1.0 1.0.0 1.0.0 1.0.2 1.0.0 1.0.0 0.0.1 1.1.0 5.1.0 122 Australian Little Penguin to Melbourne Zoo, VIC Cotton-top Tamarin to Perth Zoo, WA Eastern Whipbird to Dreamworld, QLD Eastern Yellow Robin to Healesville Sanctuary, VIC Helmeted Honeyeater to Healesville Sanctuary, VIC Hooded Robin to Currumbin Sanctuary, QLD Red Panda to Mogo Zoo, NSW Regent Bowerbird to Adelaide Zoo, SA Regent Bowerbird to Dreamworld, QLD Regent Bowerbird to Australian Reptile Park, NSW Regent Bowerbird to Australia Zoo, QLD Regent Honeyeater to Currumbin Sanctuary, QLD Regent Honeyeater to Chiltern, VIC Snow Leopard to Melbourne Zoo, VIC Sumatran Tiger to Adelaide Zoo, SA White-browed Woodswallow to Melbourne Zoo, VIC White-browed Woodswallow to Symbio Wildlife Park, NSW White-browed Woodswallow to Dreamworld, QLD Yellow-footed Rock-wallaby to Healesville Sanctuary, VIC Cheetah to Hamilton Zoo, NEW ZEALAND Bongo to Monarto Zoo, SA Addax to Werribee Zoo, VIC 1.3.0 5.6.0 0.2.0 1.0.0 Australian Little Penguin from Public Donation Australian Little Penguin from Perth zoo, WA Eastern Barred Bandicoot from Melbourne Zoo, VIC Eastern Yellow Robin from Healesville Sanctuary, VIC Hooded Robin from Melbourne Zoo, VIC Noisy Pitta from Public Donation Regent Honeyeater from Adelaide Zoo, SA Regent Honeyeater from Melbourne Zoo, VIC Regent Honeyeater from Australian Reptile Park, NSW Rose-crowned Fruit-dove from Public Donation Tasmanian Devil from Australian Reptile Park, NSW Tasmanian Devil from Department of Primary Industries and Water, TAS Brush-tailed Rock Wallaby from Waterfall Springs, NSW Tasmanian Devil from Department of Primary Industries and Water, TAS Asian Elephant from Stardust Circus Tasmanian Devil from Monarto Zoo, SA Appendix 5 Research Projects and Conservation Programs AEC No.* Project Title 4b/06/05 Immune function studies in the koala 4c/06/05 Prevention & treatment of Cryptococcosis in koalas 4b/02/05 Collection of samples opportunistically for researchers from live animals during veterinary procedures 4c/02/05 Handling of animals for educational purposes at WPZ 4b/04/06 Demonstrating native wildlife handling and anaesthesia procedures 4a/06/05 Education in Zoo and Outreach Programs 3b/08/05 Spatial behaviour of Leopard Seals in Australian waters 4a/12/05 Telomeres as a possible estimator of age in wombats 4a/02/06 Collection of opportunistic samples for researchers from live animals during veterinary procedures 4a/04/06 Ecology of Southern Elephant Seals on the Antarctic Peninsula 4c/04/06 Monitoring corticoids & reproductive hormones during transport & acclimatization to novel environments in Asian elephants 3a/10/06 Backyard to Bush School and Visitor Education Programs 4a/12/06 Growth rate of seal whiskers – pilot study 3c/12/06 Blood parasites in a field population of Fijian Crested Iguanas Diet and habitat preferences of the Fijian Crested Iguana on Yadua Taba, Fiji: implications for conservation Researchers Institution Source of Funds Dr D Higgins; VQC/Australian Mammals TZ Dr M Krockenberger; VQC/Australian Mammals TZ Dr Benn Bryant; TWPZ University of Sydney; TCSA University of Sydney University of Sydney; TCSA University of Sydney Dr Benn Bryant; TWPZ Dr L Vogelnest/VQC, TZ Mr Ken de la Motte; Education Centre B2B Dr T Rogers TCSA Dr Andrea Taylor Monash University Dr L Vogelnest/VQC TZ TCSA Dr T Rogers; Dr A Carlini T Keeley, WPZ; Dr B Bryant, WPZ; Dr M Lynch Mr. Simon Duffy; Education Centre B2B Dr T Rogers Dr P Harlow; S Morrison TCSA Dr C Morrison; T Osborne; Dr P Harlow; P Biciloa; J Niukula The molecular phylogeny and evolution of Dr S Keogh; Pacific iguanas Dr P Harlow Tropical dry forest on Yadua Taba Island, Fiji: Dr C Morrison; Survey of vegetation types G Keppel; N Thomas; I Rounds; Dr P Harlow Conservation biology of the Fijian S. Morrison; crested iguana Dr S Keogh; Dr P Harlow Ecology of communal egg-laying in reptiles E Cheetham; Dr S Doody; Dr P Harlow Virological investigation of Dr T Rogers; Antarctic Phocids Dr R Slade TCSA TCSA No funding needed TCSA TCSA Winnifred Scott Foundation Researchers pay admin fee & any other collection costs Winnifred Scott Foundation TCSA; Zoos Victoria TCSA AMMRC – TCSA TCSA ANU University of the South Pacific; TCSA Zoo Friends Fellowship; International Iguana Foundation Pacific Biological Foundation ANU TCSA ANU University of the South Pacific; TCSA Pacific Biological Foundation ANU TCSA ANU; International Iguana Foundation University of Canberra; University of Canberra TCSA AMMRC – TCSA; University of Queensland Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 123 Appendices Research Projects and Conservation Programs (continued) AEC No.* Project Title Researchers Institution Information entropy analysis in Leopard Seals 3a/02/07 3b/02/07 3a/04/07 3b/04/07 3a/11/07 3b/11/07 124 Dr T Rogers; AMMRC – TCSA; Assoc Prof John Buck University of Massachusetts Acoustic surveys of Antarctic pack ice seals Dr T Rogers; AMMRC – TCSA; M Ciaglia; DSTO G Rowney; Dr D Cato UNSW; Fertility management of koalas, kangaroos Dr C Herbert; & wallabies; Remote delivery trials in the Dr L Vogelnest TCSA Eastern Grey Kangaro Experimental Research to Obtain a Better Dr Alex Hyatt; Australian Animal Understanding of the Potential Presence Dr Linfa Wang; Health Laboratories; Dr John Bingham; and Impact of New Amphibian Diseases James Cook University in Australia. Dr Jacki Pallister; (JCU); Dr Rick Speare; Australian Registry of Dr Lee Berger; Wildlife Health; Dr Lee Skerratt; The Amphibian Dr Karrie Rose; Research Centre – Jane Hall; Cairns Frog Hospital Mr G Marrantelli; Ms Deborah Pergolotti Hosting a Digital Information Network Dr Karrie Rose; Australian Registry (DINS) Dr Alex Hyatt of Wildlife Health; Australian Animal Health Laboratories Surveillance of wild birds in NSW for avian Dr Peter Kirkland; NSW DPI; influenza Mr John Tracey; University of Dr Phil Hansboro; Newcastle; Dr Karrie Rose Australian Registry of Wildlife Health Wildlife Disease Investigation Publications Dr Karrie Rose; Australian Registry of Jane Hall – reprinting Wildlife Health Investigation Wildlife Health Manual. Preparing Wild Bird Disease Surveillance Guidelines Trypanosoma evansi in Agile wallabies Dr Simon Reid; Murdoch University; (Macropus agilis) Dr Jonathan Lee; Northern Australia Dr Karrie Rose Quarantine Service; Australian Registry of Wildlife Health Maintaining Genetic Diversity of the T Keeley, WPZ; TCSA (WPZ); Tasmanian Devil: Development of Assisted Dr P McGreevy; University of Sydney; Reproductive Technology Dr J O’Brien; DPIW Tasmania Dr H Hesterman; Dr M Jones Ecology of pack ice seals on the Dr T Rogers; AMMRC – TCSA Antarctic Peninsula Dr A Carlini; Dr C Hogg Audiometric behaviour of pinnipeds Dr T Rogers; AMMRC – TCSA Dr C Hogg Evolution of reptile sex chromosomes and Mr Denis O’Meally ANU; sex determination systems TCSA Leopard-seal vocal learning Dr Tracey Rogers; TSCA Dr Carolyn Hogg The Radiomorphology of the echidna and Mr J Robinson; University of Sydney; the koala Mr Alastair Lyon; TSCA Ms Maila Aqudera; Dr Larry Vogelnest Source of Funds ASAC; Winnifred Scott Foundation UNSW DEW Funded Funding January 2007 to June 2008 DEW DAFF DAFF Australian Biosecurity; CRC Morris Animal Foundation, USA Winnifred Scott Foundation University of Sydney; CT imaging AEC No.* Project Title 3c/11/07 The genetic importance of natural mate choice and the repercussions of circumvention Management of Captive Southern Hairynosed Wombats (Lasiorhinus latifrons): A Model for the Future Captive Management of Northern Hairy-nosed Wombats (Lasiorhinus krefftii) Characterisation of oestrous cycle activity, pregnancy and lactation in the Julia Creek Dunnart (Sminthopsis Douglasi) using a combination of urogenital cytology, behavioural oestrus and a faecal EIA. Testosterone secretion, testicular histology and the cryopreservation of cauda epididymal spermatozoa in the common ringtail possum (Pseudocheirus peregrinus) 3a/01/08 Individual marking of Booroolong Frogs 3b/01/08 Availability of dietary magnesium to White Rhinoceros (Ceratotherium simum) held at TWPZ 3a/03/08 Analysis of fish bones in sea-lion scat 3b/03/08 Semen collection, spermatozoa characterisation and cryopreservation and artificial insemination in the Fiordland Crested penguin Eudyptes pachyrhynchus 3a/05/08 ACTH challenge in the Greater One-horned Rhinoceros 3b/05/08 Leopard-seal biomechanics 3c/05/08 Intrauterine Foeto-material interactions and Baistocyst response to GIHR against treatment in Macropodid Marsupials Nutritional status of a captive white rhinoceros (C simum) group with respect to magnesium Oestrus synchronisation of black rhinoceros (D bicornis) using progestagen withdrawl and hCG Researchers Institution Dr Rebecca Spindler; Dr Kathy Belov TCSA; University of Sydney L Hogan; Dr A Horsup; Dr C Phillips; Dr V Nicolson; T Keeley, WPZ; S Walton; Dr S D Johnston1 The University of Queensland; QPWS; Rockhampton Dreamworld; TCSA (WPZ); Rockhampton Zoological Gardens The University of Queensland; David Fleay Wildlife Park; TCSA (WPZ) University of Queensland; QPWS, EPA; TCSA (WPZ) TCSA K Pollock; Dr S D Johnston; Dr R Booth; K Grogan; T Keeley, WPZ D J Phillips; A McKinnon; T Keeley, WPZ; R Wilson; S D Johnston Dr Peter Harlow; Mr Michael; McFadden Pietro Celi; Asti May; Dr Benn Bryant Dr Sandra Diamond Dr Larry Vogelnest; Dr Rebecca Spindler University of Sydney; TSCA Dr Benn Bryant; Ms Tamara Keeley Dr Stephen Wroe; Dr Tracey Rogers; Dr Carolyn Hogg Dr Larry Vogelnest; Dr Catherine Herbert; Thomas Hildebrandt TCSA Dr B Bryant, WPZ; Dr T Portas, WPZ; Asti May, Dr B Bryant, WPZ; Dr T Hildebrandt; Dr T Portas, WPZ; T Keeley WPZ; Dr F Goritz; Dr F Schwarzenberger; Dr R Hermes Immunological contraception of a male Dr B Bryant, WPZ; giraffe (Giraffa camelopardalus) using Dr T Portas, WPZ; GnRF vaccine T Keeley WPZ Fundraising for support of Turtle Herpetofauna Division; Conservation and Ecology Program at Cuc TZ Phong Turtle Conservation Center (Vietnam) Source of Funds EPA Wombat Foundation; Smart State Grant; University of Queensland Research scholarship Murray River Catchment Authority; HTM Wilson Foundation TCSA UNSW; TSCA TSCA; University of Sydney; Berlin Institute of Zoo and Wildlife Research TCSA; University of Sydney TCSA; IZW; University for Vet Medicine, Vienna University of Sydney IZW; TCSA TCSA TCSA Public donations Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 125 Appendices Research Projects and Conservation Programs (continued) AEC No.* Project Title Researchers Corroboree Frog Recovery Program (DEC) G Marantelli; M McFadden; M Saxon; R Pietsch; D Hunter; Dr W Osborne Booroolong Frog Captive Husbandry and M McFadden; D Hunter; Release (DEC) R Pietsch Marine wildlife strandings and prognosis – L Ward; an evaluation of the last 20 years R Spindler; S Duffy Demographic management of Java Sparrow C Hibbard; Padda oxyura in a walk-through aviary M Shiels Spider web selection by small passerines W Angus for nest building behaviour Can enrichment exacerbate stereotypic M Hawkins; behaviour in the Sun Bear L Ginman Release of Regent Honeyeaters to W Angus; Chiltern Victoria C Hibbard; M Shiels; R Dockerill Institution Source of Funds ARC (Vic.); TCSA; DEC; University of Canberra TCSA; DEC Murray Catchment Management Authority TCSA; UNSW TCSA; University of Sydney TCSA USyd TCSA; UNSW TCSA; DEC • T his number indicates approval by the TCSA Ethics Committee which is required for all projects with a research component under the NSW Animal Research Act, 1985 Appendix 6 Post-mortem and Clinical Samples Supplied for Research and Teaching Purposes Receiving Organisation Individual Sample and Purpose Australian National University Australian National University Dr O’Meally Dr Bender Australian Museum Dr Boles; Dr Ingleby; Mr Sadlier Ms Johnson A/Prof Rasko Blood or eye/pericardium from Tuatara and Colubrid snakes: genetic studies Blood and tissues from Tasmanian Devils: Tasmanian Devil Facial Tumour research Bird carcasses: education and display Australian/Pacific mammal carcasses: education and display Herpetofauna carcasses: education and display Tissue samples from all species: preparing a genetic library. Blood/serum and organs from any mammals: identification of viral sequences Serum/plasma, post mortem tissues from marsupials: Marsupial immune function and disease Blood from zoo collection animals: determine if disease can be transferred to wild Brushtail Possums Serum from macropods, dingos: Australian Leishmania lifecycle Investigation Australian Museum Centenary Institute of Cancer Macquarie University Department of Biological Sciences Ms Deane Menzies School of Health Research, Northern Territory Monash University Ms Dougal St George Hospital University of Liverpool, UK Dr Clark Dr Nelson University of Queensland Dr Breed University of Sydney Dr Malik Ms Hill Dr Gunn Dr Hemsley 126 Skin biopsy from Dingo, Bilby, Bridled Nailtail Wallaby, Easten Quolls: DNA resource library Blood from chimps, gorillas, orang-utans: SGM1 gene in spinal development Digit measurements from non-human primates: primate mating strategies and sociality Hair from Western Lowland Gorilla: Risk assessment of the introduction of Nipah virus to Australia via flying fox EDTA and serum from non-domestic cats: blood groups and blood parasites in captive cats Marsupial carcasses: education Receiving Organisation Individual Sample and Purpose University of Western Sydney Dr Renshaw Hair from Antechinus, Dunnarts, Gliders, Brushtail Possum, Leadbeater’s Possum, Rat Dr Rogers Pinniped and cetacean carcasses and tissues: Education, behaviour and hormones in marine mammals Serum and tissues from various native animals of disease concern/interest TCSA (Australian Marine Mammal Research Centre) (Australian Registry of Wildlife Health) Dr Rose Appendix 7 Scientific Advisors Consultant Institution Consultancy Dr G Allan Veterinary Imaging Associates Radiologist Dr S Beutum General Practitioner Physician Dr I Beveridge University of Melbourne Parasitology Dr A Black Northern Sydney Veterinary Specialist Centre Orthopaedic Surgery Dr P Canfield University of Sydney Pathology Dr G Childs North Ryde Vet Specialist Centre Veterinary Neurologist Dr D Clarke K-9 Gums Dentistry Dr C Dart University of Sydney Anaesthesia Prof I Fraser University of Sydney Gynaecology Dr Sarah Goldsmid Animal Referral Hospital Feline Medicine & Surgery Dr WJ Hartley Scientific advisor Pathology Dr L Heuston Westmead Hospital – ICPMR Arboviral Research Dr R Howlett Faculty of Medicine, UNSW Pathology Dr B Hudson Royal North Shore Hospital Infectious Diseases Dr K Hoffman Animal Referral Hospital Sonology Dr A Hyatt Australian Animal Health Laboratories Molecular Biologist Dr P Kirkland Elizabeth Macarthur Agricultural Institute Virology Dr M Kluckow North Shore Private Hospital Neonatal paediatrician Prof C Maxwell University of Sydney Reproductive physiology Mr J Marriott Radincon Digital radiography equipment Dr A McLennan Royal North Shore Hospital Human reproductive ultrasonographer Dr T Mogg University of Sydney Equine Medicine Dr RJ Montali University of California, Davis Pathology Dr J O’Brien University of Sydney Reproductive Physiology Dr P O’Donoghue University of Queensland Parasitologist Dr B Reinberger University of Sydney Goat Market Assurance Program Dr J Salpada University of Sydney Parasitologist Dr C Shilton Berrimah Veterinary Laboratories N.T. DPIFM Veterinary Pathologist Dr C Smith University of Sydney Equine Medicine & Surgery Dr J Smith Eye Clinic for Animals Ophthalmology Dr R Speare James Cook University Amphibian Research Dr D Spratt CSIRO Parasitology Dr LJ Vogelnest University of Sydney Dermatology Dr B Webster Westmead Children’s Hospital Haematologist Dr C Whittaker Eye Clinic for Animals Ophthalmology Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 127 Appendices Appendix 8 Paid Consultancies Undertaken by the Board Report/Services Receiving Organisation Herpetofauna Division Green and Golden Bell Frog Consultancy Village Building Company, ACT Veterinary pathology consultancies Austral and Canley Heights Veterinary Clinics Veterinary consultancies Veterinary pathology consultancies Australia Walkabout Wildlife World Veterinary consultancies Veterinary and Pathology consultancies of confiscated animals as required NSW Department of Environment and Conservation Veterinary pathology consultancies Dr Ian Hough, South Australia Veterinary pathology consultancies Kulnurra Veterinary Clinic Veterinary pathology consultancies Oceanworld, Manly Veterinary consultancies Sydney Aquarium Veterinary consultancies Sydney Wildlife World Veterinary pathology consultancies Veterinary consultancies Sydney Olympic Park Authority Veterinary pathology consultancies Veterinary consultancies University of NSW, Cowan Field Station Veterinary pathology consultancies Veterinary pathology consultancies University of Wollongong Appendix 9 Lectures and Presentations by Zoo Staff Subject Staff Member Receiving Body Little Penguin Project – Keeper Presentations 2008 E Bell; J Walker; B Collis-Rojas Manly School Groups – Project Penguin Learning in Animals E Bell School Group – Psychology ‘Innovation in Conservation’ C Bianchi ASZK ‘Innovation in Conservation’ C Bianchi Australasian Training Conference Palm oil plantations and Orang-utans H Browning-Jones Association of Zoo Friends (NSW) Inc Orang-utans and the palm oil crisis H Browning-Jones University of the 3rd Age Managing the health of captive populations B Bryant Post grad students undertaking Masters degree in ‘Wildlife Health and Population Management’ The Sumatran Rhinoceros Sanctuary B Bryant The Geography Teachers Association of NSW Zoos and their participation in disease surveillance C Bunn; R Woods ARAZPA Conference 2008 Animal Training and conditioning talk and presentations L Carroll; T Bell International Detector Dog Training Academy Antarctic trip 2006 M Ciaglia TCSA Employees, September Quarterly Update River Horses-hippos, a natural history M Collins Association of Zoo Friends (NSW) Inc Przewalski release in Mongolia J Davis University of the 3rd Age Taronga Wildlife Hospital V Di Giglio “Platypus” group, Zoo Friends 128 Subject Staff Member Receiving Body Creepy Crawlies – what role spiders play in our lives S Elton; B Finlayson; G Virgona Association of Zoo Friends (NSW) Inc Meet a Keeper M Grainger; B McKenzie School Groups Little Penguin Project – Keeper Presentations 2007 M Grainger; J Walker Manly School Groups – Project Penguin Alpacas & guanacos A Green Association of Zoo Friends (NSW) Inc Conservation efforts for Greater One Horned Rhino in Nepal and India K Garard Annual ASZK Conference 2008 Care and rehabilitation of Little Penguins at Taronga Zoo E Hall School groups as part of the Education Centre’s ‘Little Penguin Project’ Catching and handling of oiled wildlife E Hall Queensland DEH, Great Barrier Reef Marine Park Authority, Airlie Beach Rehabilitation of oiled seabirds E Hall Queensland DEH, Great Barrier Reef Marine Park Authority, Airlie Beach Restraint and intensive care of wildlife E Hall SMWS Annual Meeting and Workshop, Lane Cove Bird Rehabilitation E Hall Bird Workshop at 2008 ASZK Annual Conference, Rooty Hill Seabird Rehabilitation E Hall SOSSA, Wollongong Meet a Keeper – Native Animal Awareness P Hare School Groups Designer Frogs for Reintroduction Experiments P Harlow ARAZPA Conference, March 2008, Taronga Zoo Ecology and Biology of Australian reptiles and amphibians P Harlow Australian Catholic University, Biology students Conservation biology of the Fijian Crested Iguana P Harlow Macquarie University, Biology students The past, present and future of the endemic Pacific iguanas (Brachylophus sp.) and the importance of small island refugia P Harlow The Biodiversity Extinction Crisis Conference. University of NSW Fijian Crested Iguana In-Situ Conservation P Harlow University of NSW Conservation Biology 3rd year students Let’s Re-arrange the Furniture: Enrichment Effects of Moving or Replacing Exhibit Furniture M Hawkins 8th International Conference on Environmental Enrichment Let’s Re-arrange the Furniture: Enrichment Effects of Moving or Replacing Exhibit Furniture M Hawkins Federal Department of Environment and Water Animal Watch: Who we are and what we do M Hawkins TCSA Capital Works and Infrastructure Staff Behavioural Monitoring: Essential in a Captive Environment M Hawkins ARAZPA Conference 2008 Environmental Enrichment for Birds M Hawkins ASZK Bird Keeper Development Workshop Wild bird surveillance – reports, activities, issues L Haynes Government/industry avian influenza forum II, Canberra Science based Educational Experiences for Stages 4-6 D Haesler Science Teachers Association Western Region AGM Practical experiences available for Secondary Geography students at TWPZ D Haesler Geography Teachers Association Meeting Black Rhino transport to SA G Holmes Association of Zoo Friends (NSW) Inc Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 129 Appendices Lectures and Presentations by Zoo Staff (continued) Subject Staff Member Receiving Body Transportation of two Black Rhinos from Taronga Western Plains Zoo to Monarto Zoo G Holmes Annual ASZK Conference 2008 Conservation in zoos Todd will discuss the conservation efforts of zoos in New Zealand and Australia T Jenkinson Association of Zoo Friends (NSW) Inc New Zealand native species programs T Jenkinson University of the 3rd Age Hospital care of reptiles R Johnson Unusual and Exotic Pets Conference, North Queensland AVA, Cairns Crocodile farming in the Czech republic R Johnson Unusual and Exotic Pets Conference, North Queensland AVA, Cairns Common diseases of captive reptiles R Johnson Unusual and Exotic Pets Conference, North Queensland AVA, Cairns Anorexia in captive pythons R Johnson Unusual and Exotic Pets Conference, North Queensland AVA, Cairns Diagnosis and treatment of Injured and diseased native wildlife R Johnson World Small Animal Veterinary Association Congress, Sydney Captive management of Macropods and herpetofauna (tutorials) R Johnson University of Sydney, Veterinary Conservation Biology post-grad students The Zoo industry in Australia R Johnson James Cook University, Townsville, Veterinary students Wildlife and welfare – reptiles as pets R Johnson Australian Veterinarians for Animal Welfare and Ethics, AVA seminar, University of Sydney, Camden Venomoid snakes R Johnson Policy Advisory Council, AVA National Conference, Perth Metabolic bone diseases R Johnson Policy Advisory Council, AVA National Conference, Perth Euthanasia of exotic and unusual pets R Johnson Policy Advisory Council, AVA National Conference, Perth Metabolic bone diseases R Johnson CARA Conference, WildExpo, Sydney Lion Enrichment, what are the benefits H Joseph Association of Zoo Friends (NSW) Inc Bongo, Natural history and Captive management R Jones Association of Zoo Friends (NSW) Inc Scimitar Horned Oryx – Natural History and captive management S Keenan Association of Zoo Friends (NSW) Inc Maintaining the genetic diversity of the Tasmanian devil: Development of assisted reproductive technology T Keeley Post Graduate Conference, University of Sydney The Role of Reproductive Biology in Zoo Conservation T Keeley University of Sydney students – Wildlife Health and Population Management residential school Maintaining the genetic diversity of the Tasmanian devil: Development of assisted reproductive technology T Keeley TCSA Board Meeting The Development of a Short-Term Sperm Preservation Method for the Tasmanian Devil (Sarcophilus harrisii). T Keeley ARAZPA Conference 2008 Ex-situ Management Workshop for Amphibian Conservation in south-east Asia M McFadden ARAZPA Conference, March 2008, Taronga Zoo Frog conservation at Taronga Zoo M McFadden Friends of the Future Christmas Luncheon Conservation and management of amphibians M McFadden University of Technology Sydney, 3rd Year Wildlife Ecology students Amphibian Feeding and Nutrition M McFadden Malaysian Amphibian Conservation and Husbandry workshop 130 Subject Staff Member Receiving Body Water Quality M McFadden Malaysian Amphibian Conservation and Husbandry workshop Amphibian Husbandry and Enclosure Design M McFadden Malaysian Amphibian Conservation and Husbandry workshop Ex-situ Conservation Techniques M McFadden Malaysian Amphibian Conservation and Husbandry workshop Conserving the critically endangered Corroboree Frog M McFadden Frog and Tadpole Study Group Amphibians in danger M McFadden Sydney Metro Wildlife Services Australia’s endangered frogs M McFadden East WIRES branch Insect Ecology M McFadden University of Technology Sydney, 2nd Year Biodiversity students Reptile Ecology M McFadden University of Technology Sydney, 2nd Year Biodiversity students Amphibian Declines M McFadden University of Technology Sydney, 2nd Year Biodiversity students Biodiversity and Conservation M McFadden University of Technology Sydney, 2nd Year Biodiversity students Amphibian diseases and biosecurity M McFadden Thailand Amphibian Conservation and Husbandry workshop Identification techniques M McFadden Thailand Amphibian Conservation and Husbandry workshop Amphibian sexing techniques and reproduction M McFadden Thailand Amphibian Conservation and Husbandry workshop Water quality and tadpole husbandry M McFadden Thailand Amphibian Conservation and Husbandry workshop Amphibian declines and the response of the zoo M McFadden community Care of Australian Reptiles and Amphibians conference The ZPB’s Corroboree Frog Conservation Project M McFadden University of NSW Conservation Biology 3rd year students Amphibian declines and conservation M McFadden Education SAG, ARAZPA conference, Sydney Ex-situ Amphibian Conservation M McFadden ARAZPAQ conference, Coolangatta Anaesthesia of Przwalski’s Horses at Fern Hill and the use of etorphine J Milgate Veterinary Nurses Council of Australia & Association of Zoo Vet Technicians; Annual Conference Environmental Choice and Natural Behaviour in the Group of Asian Elephants (Elephas maximus) at Taronga Zoo V Nedved International Conference on Environmental Enrichment Preference of Various Floor Covering and Substrate Choice of Asian Elephants (Elaphas maximus) at Taronga Zoo V Nedved ARAZPA Conference 2008 – poster presentation Why Gibbons sing H Quine University of the 3rd Age A lot from a little…Zoo Friends Volunteer Enrichment workshops at Taronga Western Plains Zoo H Quine Annual ASZK Conference 2008 Overview of AMMRC Research T Rogers USIMS Showcase, University of Sydney Cetacean Research T Rogers World Ocean Day Celebration, Mosman Council The leopard seal: A barometer for the Southern Ocean T Rogers Breaking the Ice…4th Annual K-8 Science & Technology Conference, Science Teachers Association, Powerhouse Museum Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 131 Appendices Lectures and Presentations by Zoo Staff (continued) Subject Staff Member Receiving Body The leopard seal: A barometer for the Southern Ocean T Rogers NSW Primary School Teachers, Tall Poppy @ Zoo Day Using Animal-borne Imaging to Predict Future Changes T Rogers Animal Bourne Imaging Symposium Public Seminar: Animals & Instruments T Rogers Animal Bourne Imaging Symposium Public Seminar: Global Warming and Wildlife T Rogers Animal Bourne Imaging Symposium Wildlife Health and Biosecurity in Australia K Rose Wildlife Health and Biosecurity Workshop – Canberra Wildlife health and Biosecurity in Australia and the Australian Biosecurity Intelligence Network K Rose Workshop – Review of the Wildlife Exotic Disease Preparedness Canberra Australian Registry of Wildlife Health K Rose AWHN Universities and Wildlife Disease Workshop, Sydney Australian Registry of Wildlife Health – recent events K Rose Wildlife Disease Association Conference, Dryandra, WA National Collaborative Research Infrastructure Strategy – Australian Biosecurity Intelligence Network overview K Rose AWHN AGM Dryandra, WA Wildlife Health and Biosecurity in Australia K Rose; J Hall ARAZPA Conference, Sydney Emerging Diseases in Australian Wildlife K Rose Exotic Animal Diseases in Wildlife training course, Geelong Contingency Planning for infectious Disease K Rose; C Smith Exotic Animal Diseases in Wildlife training course, Geelong Selected Diseases of Marsupials K Rose Exotic Animal Diseases in Wildlife training course, Geelong Leishmania in Australia K Rose Australian Veterinary Association Conference – Public Health Stream Perth Australian Registry of Wildlife Health K Rose Australian Society of Veterinary Pathologists – 10-11 November – Melbourne Fish Husbandry and Aquatic Systems A Skidmore Ultimo TAFE TVET students Aquarium Systems – Not Just for Fish A Skidmore ARAZPA Conference, March 2008, Taronga Zoo Cocos Island Quarantine S Smith University of the 3rd Age Elephants in the Cocos Islands. S Smith Association of Zoo Friends (NSW) Inc Studies of reproduction for conservation impact R Spindler University of Sydney, School of Biology Jaguars – zoo research to conservation R Spindler management and policy change in four projects Royal Zoological Society, NSW Adjunct Research Fellow – James Cook University R Spindler ARAZPA Conference 2008 Giant Panda Biomedical Survey – multidisciplinary research to tackle population health R Spindler University of Sydney, Veterinary School Koalas to Thailand S Stark University of the 3rd Age Keeper experiences of a Rotary International Exchange to South Africa S Stark Morningside Rotary Club meeting Keeper experiences of a Rotary International Exchange to South Africa S Stark Blackheath Rotary Club meeting Keeper experiences of a Rotary International Exchange to South Africa S Stark Benoni Van Ryn Rotary Club Keeper experiences of a Rotary International Exchange to South Africa S Stark Vereeniging Rotary Club 132 Subject Staff Member Receiving Body Keeper experiences of a Rotary International Exchange to South Africa S Stark Rotary District Conference 9300 Keeper experiences of a Rotary International Exchange to South Africa S Stark Dubbo West Rotary Club Keeper experiences of a Rotary International Exchange to South Africa S Stark Rotary District Conference 9670 Keeper experiences of a Rotary International Exchange to South Africa S Stark Johannesburg Main Reef Rotary Club The Race to save the Tasmanian Devil S Stark ARAZPA Conference Taronga Zoo Zoofari Dinner Presentation R Tate; S Duffy Taronga Foundation Fundraiser Stifle osteochondritis dissecans in sibling Snow Leopards K Vinette Herrin 2007 Annual Conference of the WDA – Australasian Section, Dryandra, WA An Evolutionary Look at Australian Wildlife G Virgona; T Bell Odyessy Gold Tour Veterinary Programs of the ZPB L Vogelnest Department of Environment and Water Extra-mural veterinary student training opportunities at Taronga Zoo L Vogelnest University of Sydney, Veterinary Science students Captive management of Macropods and herpetofauna (tutorials) L Vogelnest University of Sydney, Veterinary Conservation Biology post-grad students The veterinary aspects of the importation of Asian elephants from Thailand to Australia L Vogelnest International Elephant Foundation’s annual International Elephant Conservation and Research Symposium, Florida, USA Importation of Asian elephants from Thailand to L Vogelnest Australia Bi-monthly meeting of the Australian Association of Veterinary Conservation Biologists, Taronga Zoo Elephant health and Reproduction at Taronga Zoo L Vogelnest 2008 ARAZPA Annual Conference, Taronga Zoo Veterinary Management of Zoo birds L Vogelnest Bird Workshop at 2008 ASZK Annual Conference Veterinary considerations for the rescue, treatment, L Vogelnest rehabilitation and release of Wildlife Post-graduate Foundation in Veterinary Science, “Wildlife” Course, University of Sydney Emergency care of Australian native wildlife L Vogelnest Post-graduate Foundation in Veterinary Science, “Wildlife” Course, University of Sydney Care and rehabilitation of Little Penguins at Taronga Zoo G Watkinson School groups as part of the Education Centre Little Penguin Program, Taronga Zoo Formation of Species A Watson University of the 3rd Age Crocodiles in the classroom J Webster Association of Zoo Friends (NSW) Inc Scimitar horned Oryx J Webster University of the 3rd Age Behavioural Enrichment at Taronga Zoo – Accrediting Enrichment M Willemsen ARAZPA Conference 2008 – poster presentation Marine mammals and rodents. Woods R. 2008. Australian Wildlife Health Network overview. Review of the wildlife exotic disease preparedness program (WEDPP) 2–3 April Belconnen Premier Inn, Canberra R Woods Training course in exotic animal disease preparedness for free-ranging wildlife and feral animal personnel. CSIRO AAHL National disease surveillance, fitting in the global scene, and research priorities for wildlife R Woods Review of the wildlife exotic disease preparedness program (WEDPP). Australian Wildlife Health Network overview R Woods Review of the wildlife exotic disease preparedness program (WEDPP) Little Penguin Information Evening L Wright; B Collis-Rojas Fundraiser Thank you Event Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 133 Appendices Appendix 10 Grey Literature Publications Harlow, P. (2007). On the Comeback Trail. Zoonooz, September: p12-13. Peer-reviewed Journal Articles & Book Chapters Hall-Aspland, S.A., and Rogers, T.L. (2007) Identification of hairs found in leopard seal (Hydrurga leptonyx) scats. Polar Biology, 30(5): 581-585. Haynes, L., Arzey, E., Bell, C., Buchanan, N., Burgess, G., Cronan, V., Dickason, C., Field, H., Gibbs, S., Hansbro, P.M., Hollingsworth, T., Hurt, A.C., Kirkland, P., McCracken, H., O’Connor, J., Tracey, J., Wallner, J., Warner, S., Woods, R. and Bunn, C. (2008) Australian surveillance for avian influenza viruses in wild birds (July 2005 to June 2007). Australian Veterinary Journal, (in review). Hawkins, M. (2008) Do we do enough enrichment for Australian Mammals? Thylacinus 32: 16-21. Hill NJ, Dubey JP, Vogelnest L, Power ML, Deane EM (2008) Do free-ranging brushtail possums (Trichosurus vulpecula) play a role in the transmission of Toxoplasma gondii within a zoo environment? Veterinary Parasitology 152: 202-209. Johnston, S. D., Ward, D., Lemon, J.,. Gunn, I., MacCallum, C., Keeley, T. and Blyde, D. (2007). Studies of male reproduction in captive African wild dogs (Lycaon pictus) at Taronga Western Plains Zoo, Dubbo. Animal Reproduction Science, 100: 338-355. McFadden, M. and Harlow, P. (2007). Captive reproduction and longevity in Tawny Crevice (Ctenophorus decresii) and Central Netted Dragons (C. nuchalis). Herpetofauna, 37(1): 23-27. McFadden, M., Duffy, S., Harlow, P., Hobcroft, D., Webb, C., and Ward-Fear, G. A Review of the Green and Golden Bell Frog (Litoria aurea) breeding program at Taronga Zoo. Australian Zoologist, in press. Phillips, D. J., McKinnon, A., Keeley, T., Wilson, R., and Johnston, S. D. (2008). Testosterone secretion, testicular histology and the cryopreservation of cauda epididymidal spermatozoa in the common ringtail possum (Pseudocheirus peregrinus). Reprod. Fert. Devel. 20: 1-11. Portas TJ, Hermes R, Bryant BR, F Göritz, Keeley T, Evans G, Maxwell WM and Hildebrandt TB (2007) Semen collection in an Asian elephant (Elephas maximus) under combined physical and chemical restraint. Aust. Vet. J. 85: 425-427. Portas TJ, Bryant BR, Jones SL, Humphreys K, and Gilpin C M, Rose K A. Investigation and Diagnosis of Nontuberculous mycobacteriosis in a captive herd of Aoudad (Ammotragus lervia) Submitted to the Journal of Zoo and Wildlife Medicine. Date: 25 February 2008. Rogers, T. (2007) Age-related differences in the acoustic characteristics of male leopard seals, Hydrurga leptonyx. Journal of the Acoustical Society of America, 122(1): 596-605. Rose K. 2007. Wildlife health investigation and a guide to post mortem examination of Australian mammals. In Medicine of Australian Mammals, Eds L Vogelnest and R Woods. CSIRO Publishing, Melbourne. In Press. 134 Boylan, T. (2007). Here be Dragons. Zoonooz, September: p8-9. Harlow, P. (2007). Castaways of the Pacific. Zoonooz, December: p8-9. Harlow, P. (2008). Just a hop away from extinction. Zoonooz, March: p12-13. Kozlowski, S. (2007). Deadly Babies. Zoonooz, June: p21. Kozlowski, S. (2007). Growing up – and up. Zoonooz, September: p20. McFadden, M. (2007). Frogs on the Edge. Zoonooz, June: p20. Skidmore, A. (2007). Looks don’t matter…or do they? Zoonooz, December: p18. Workshops Convened Hall, L (2008) Umpire at an Oiled Wildlife Exercise in assistance to the Queensland Department of Environment and Heritage and the Great Barrier Reef Marine Park Authority. Airlie Beach, Queensland. Haynes L. Training course in exotic animal disease preparedness for free-ranging wildlife and feral animal personnel. CSIRO AAHL. May 2008. Haynes L. Review of the wildlife exotic disease preparedness program (WEDPP). Canberra April 2008. Haynes L. Universities and Wildlife Disease workshop: The role of Universities in improving wildlife biosecurity for Australia. Sydney NSW July 2007. Hawkins, M. and Nedved, V. – 8th International Conference on Environmental Enrichment, August 2007, Vienna, Austria. Hawkins, M. – ASZK Bird Keeper Development Workshop. McFadden, M. Facilitated the Ex-situ Management workshop at the Malaysia Amphibian Conservation workshop. Kuala Lumpur, Malaysia, 2008. McFadden, M. Convened the Thailand Amphibian Conservation and Husbandry workshop. Thailand, 2008. Renwick, C. Convenor – Interpretation Australia Association Annual Conference Building Blocks November 2008, Sydney. Rogers, T. Animal Bourne Imaging Symposium, October 2007. Washington, D.C., U.S.A. Rose, K. Australian Biosecurity – Cooperative Research Centre (AB-CRC). July 2007. Rose, K. Represented ARAZPA at the Joint Industry Government Avian Influenza Workshop – Canberra. June 2008. Vogelnest, L and Arthur, E (2008) “Anaesthesia of Zoo Animals” workshops for the 2008 Annual Scientific Meeting of the Australian and New Zealand College of Anaesthetists, Faculty of Pain Medicine and Joint Faculty of Intensive Care Medicine. Woods R. Universities and Wildlife Disease workshop: The role of Universities in improving wildlife biosecurity for Australia. Sydney July 2007. Woods R. Woylie symposium. Murdoch University February 2008. Conference and Workshop Proceedings Bishop, N. Taronga Zoo’s NAIDOC Bird Show. Australasia Training and Conditioning Conference. Melbourne, November 2007. Duffy, S, Hutchinson, B, Renwick, C. 21 challenges: Visitor Education & Interpretation in the 21st Century. ARAZPA Conference, 2008. Gillespie, J ‘Captive Breeding and Management Of Malleefowl (Leipoa Ocellata) At Western Plains Zoo, 1989 To Present’, Malleefowl Forum, Katanning, WA. Harlow, P. (2008). Designer Frogs for Reintroduction Experiments. Proceedings of the ARAZPA conference, Taronga Zoo, Australia. Harlow, P. (2007). The past, present and future of the endemic Pacific iguanas (Brachylophus sp.) and the importance of small island refugia. The Biodiversity Extinction Crisis Conference, University of NSW. Hawkins M. (2008) Let’s Re-arrange the Furniture: Enrichment Effects of Moving or Replacing Exhibit Furniture. Proceedings of 8th International Conference on Environmental Enrichment. August 2007, Vienna, Austria. Hawkins, M. (2008) Behavioural Monitoring: Essential in a Captive Environment Proceedings of ARAZPA Annual Conference, March 2008, Taronga Conservation Society, Sydney. Hawkins, M. (2008) Environmental Enrichment for Birds. Proceedings of ASZK Bird Keeper Development Workshop, May 2008, Sydney NSW. Hutchinson, B. How do we communicate the changing role of a modern zoo? Interpretation Australia Conference 2007. Johnson R S P (In press) Thirty years of rehab – experiences of a wildlife veterinarian. In: Proceedings, Royal Zoological Society of NSW Seminar 2006: Too close for comfort – contentious issues in human wildlife encounters. Keeley, T., O’Brien, J. K. and McGreevy, P. 2008. The Development of a Short-Term Sperm Preservation Method for the Tasmanian Devil (Sarcophilus harrisii). Proceedings ARAZPA Annual Conference March 2008, Taronga Conservation Society, Sydney. McFadden, M. (2008). Ex-situ Management Workshop for Amphibian Conservation in south-east Asia. Proceedings of the ARAZPA conference, Taronga Zoo, Australia. McFadden, M. (2008). Amphibian declines and the response of the zoo community Proceedings of the Care of Australian Reptiles and Amphibians conference. Castle Hill, Australia. Nedved, V. (2008) Environmental Choice and Natural Behaviour in the Group of Asian Elephants (Elephas maximus) at Taronga Zoo. Proceedings of 8th International Conference on Environmental Enrichment. August 2007, Vienna, Austria. Nedved, V. (2008) Preference of Various Floor Covering and Substrate Choice of Asian Elephants (Elaphas maximus) at Taronga Zoo. Proceedings of ARAZPA Annual Conference, March 2008, Taronga Conservation Society, Sydney. Rogers, T. Using Animal-borne Imaging to Predict Future Changes. Animal Bourne Imaging Symposium, 11 October 2007. Washington, D.C., U.S.A. Rose, K. Wildlife Health and Biosecurity Workshop – Convened the workshop and wrote the proceedings August 2007 Canberra, ACT. Rose, K. Australian Registry of Wildlife Health – recent events – Wildlife Disease Association September 2007. Dryandra WA. Rose, K. National Collaborative Research Infrastructure Strategy – Australian Biosecurity Intelligence Network overview – AWHN AGM. September 2007 Dryandra WA. Rose, K. Wildlife Health and Biosecurity in Australia – Proceedings ARAZPA Conference March 2008 Taronga Conservation Society, Sydney. Rose, K. Leishmania in Australia – Australian Veterinary Association Conference – Public Health Stream, May 2008. Perth WA. Rose, K. Annual Report of the Australian Registry of Wildlife Health submitted to the Annual General Meetings of the Australian Society of Veterinary Pathology and the Wildlife Disease Association Australia. Rose, K. Regular submissions to the newsletters if the Australian Association of Veterinary Conservation Biologists and the Wildlife Disease Association, Australasia. Rose, K. Meetings of the Australian Veterinary Association and the Wildlife Disease Association – Australasia. Skidmore, A. (2008). Aquarium Systems – Not Just for Fish. Proceedings of the ARAZPA conference, Taronga Zoo, Australia. Spindler, R. The role of science in conservation. Proceedings ARAZPA March 2008, Taronga Conservation Society, Conference. Sydney. TCSA Marine Mammals Keepers Advanced Animal Learning Seminar. Marine Mammals Keepers Annual Conference ARAZPA, Taronga Zoo. Vinette Herrin, K (2007) Stifle osteochondritis dissecans in sibling Snow Leopards. In: Proceedings of the Annual Conference of the Wildlife Disease Association, Australasian Section. Vogelnest, L (2008) Chapter 9: The Veterinarian’s Role in the rescue, treatment, rehabilitation and release of wildlife. In: Proceedings 371: Wildlife. Post-graduate Foundation in Veterinary Science, University of Sydney. pp129-147. Vogelnest, L (2008) Chapter 10: Emergency care of Australian native wildlife. In: Proceedings 371: Wildlife. Postgraduate Foundation in Veterinary Science, University of Sydney. pp151-185. Willemsen, M. (2008) Behavioural Enrichment and Accreditation Requirements Proceedings of ARAZPA Annual Conference, March 2008, Taronga Conservation Society, Sydney. Bunn, C. and Woods, R. 2008 Zoos and their participation in disease surveillance. Proceedings ARAZPA Conference, March 2008, Taronga Conservation Society, Sydney. Woods, R. and Bunn C. (2007) The Wild West – The Australian Wildlife Health Network. Proceedings Wildlife Disease Association (Australasian section) Annual Conference Sept 2007. Dryandra, WA. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 135 Appendices Woods, R., Haynes L. and Bunn C. (2007) Esperance Wild Bird Mortality Event. Proceedings Wildlife Disease Association (Australasian section) Annual Conference Sept 2007. Dryandra, WA. Reports Hall, L (2007) Australian Bird and Bat Banding Scheme – Annual Report. Prepared for the Australian Government: Department of the Environment and Heritage. Hawkins, M. Nedved, V. and Willemsen, M. Behavioural aspects of Report on Zoo Conditions: Asian Elephant Importation Permits for Taronga Zoo to Department of Environment and Water Resources. Hawkins, M. Nedved, V. and Willensen, M. Report on Asian Elephants to NSW Department of Primary Industry. Hawkins, M. Report on Animal Watch Program to Association of Zoo Friends (NSW) Volunteers Annual General Meeting. Rose, K. Regular submissions to the Australian Veterinary Association and Wildlife Disease Association – Australasia Quarterly. Rose, K. Submission to the Quarantine and Biosecurity Review – High level inquiry into Australia’s biosecurity status. Our submission focused on existing in gaps existing in Australia Biosecurity systems relating to wildlife. Roles, responsibility and adequate resource levels required to achieve effective wildlife health in Australia were provided in a written submission and discussed during a face to face interview with a review panel. Rose, K. National Collaborative Research Infrastructure Strategy – Australian Biosecurity Intelligence Network Investment Plan – Wildlife Chapter. Rose, K. Amphibian Decline Disease investigation – a collaborative investigation with James Cook University SCIRO’s Australian Animal Health Laboratory and Cairns Frog Hospital – Report submitted to Australian Government of Environment, Heritage, Water and Arts. Rose K. 2007. Wildlife Health Investigation Manual, Zoological Parks Board of NSW, Sydney. (reprint). Woods, R., D. Obendorf, L. F. Skerratt and P. Whiteley. Woylie Conservation Research Project – Woylie (Bettongia penicillata) disease review. A report to the Western Australian Department of Environment and Conservation. 12 March 2008. Brochures, Newsletters and Flyers Bell, E., Neumann, E. ARAZPA Newsletter. Bishop, N. Fledglings, Supplement to Parrot Society of Australia Magazine, 8 Editions. Carroll, L. ARAZPA Newsletter – Backyard to Bush. Appendix 11 Staff Representation on External Committees Andrew, P Member, Avian Sub-committee of the Non-indigenous Animal Advisory Committee Chair, ASMP Committee Member ARAZPA Board Taxonomy Chair, ZIMS Bishop, R Jane Goodall Australia CPRL Fundraising Committee Brice, S Member ARAZPA the Animal Data Information Systems Committee Document Champion, ZIMS Data Standards Brown, S Jane Goodall Australia CPRL Fundraising Committee Bryant, B Convener, ARAZPA Veterinary Specialist Group Member, Animal Care and Ethics Committee, TCSA Ciaglia, M Associate Member, SCAR Expert Group on Seals Duffy, S Jane Goodall Australia CPRL Fundraising Committee Firestone, K Member, South-east Forest Spotted-tailed Quoll Working Group Board of Directors, Society for Conservation Biology – Australian Section Chair, Society for Conservation Biology-Australasian section, Strategic Planning Committee Member, Society for Conservation Biology, Student Affairs Committee Board of Directors, Iridian Board Member, Mainland Eastern Quoll Management Group Associate Editor, Pacific Conservation Biology Member, Molecular Ecology and Evolution Facility (MEEF). Fuller, M Central New South Wales Tourism Board. Commenced February 08 President of the NSW Fauna and Marine Parks Association Ministerial appointee to the exhibited animal advisory committee (resigned 14 June 2008) Garton, W Central New South Wales Tourism Board. Expired November 07 Gillespie, J Member, Brush-tailed Rock-wallaby Recovery Committee NSW DECC Hare, P. Australia Society Zoo Keeping Newsletter. Grossfeldt, L Jane Goodall Australia CPRL Fundraising Committee Tate, R. International marine Animals Trainers’ Association Newsletter – Soundings. Hall, E Committee Member, Southern Ocean Seabird Study Association Harlow, P Member, IUCN Iguana Specialist Group Committee Member, Australian Society of Herpetologists Member, DEC Declining Frogs Working Group 136 Hawkins, M Member, International Environmental Enrichment Conference Committee Secretary, Shape of Enrichment/Shape Regional Adjunct Senior Lecturer, Charles Sturt University. Haynes, L National Avian Influenza in Wild Birds Steering Group (DAFF) National Wildlife Coordinators General Surveillance Group (AWHN) Hogg, C Member, Australian Mammal Society Member, Australian & New Zealand Society of MassSpectrometry Member, ARAZPA Specialist Research Group Member, The Society of Marine Mammalogy Member, The Society for Integrative and Comparative Biology Associate Member, SCAR Expert Group on Seals Hutchison, B NSW Representative, Interpretation Australia Association Executive 2007–2008 Johnson, RSP Member of Department of Environment and Climate Change, Animal Care and Ethics Committee Member of University of Western Sydney, Bachelor of Animal Science Review Committee Member of the Unusual and Exotic Pets (SIG) Committee, Policy Council of the Australian Veterinary Association. McFadden, M Member, DEC Corroboree Frog Recovery Team Member, DEC Declining Frogs Working Group McReaddie, S Dubbo City Tourism Association. Commenced January 2008 Meikle, W TCSA Member, Exhibited Animals Advisory Committee TCSA Member, Non-indigenous Animal Advisory Committee TCSA Representative, Biodiversity Research Network Steering Committee TCSA representative, Management and Operation Committees, Australian Wildlife Health Network Junior Vice Chair, Royal Zoological Society of NSW Honorary Associate in the Faculty of Veterinary Science, University of Sydney Member, Animals in the Wild Working Group, Australian Animal Welfare Strategy Scientific Member, Animal Ethics Committee TCSA, Chairperson till Feb 2008 Rogers, T Director, Australian Marine Mammal Research Centre Member, Australian Mammal Society Member, Australian Acoustical Society Member, Acoustical Society of America Member, Gowings Whale Research Foundation Member, The Society of Marine Mammalogy Rose, K National Collaborative Research Infrastructure Strategy – 5.8 National Biosecurity Framework: Program Leader, Wildlife Wildlife Exotic Disease Preparedness Program – Management Committee NSW Wildlife Biosecurity Committee ARAZPA Representative on the Government/Industry Avian Influenza Working Group Australian Wildlife Health Network – Operations Committee Australian Wildlife Health Network – State Co-ordinator Wild Bird Avian Influenza Working Group Australian Biosecurity CRC Wildlife Working Group Adjunct Research Fellow, James Cook University Spindler, R. E. Scientific Member, Animal Care and Ethics Committee Zoological Parks Board NSW International Advisor, Scientific Council, PróCarnívoros, Brazil Scientific Advisor, Nickelodeon Television Programs Lifetime Smithsonian Research Associate Adjunct Professor, York University Adjunct Professor, University of Toronto Adjunct Professor, University of Guelph Member, International Embryo Transfer Society Member, Society for the Study of Reproduction Vinette Herrin K NSW State Representative, Wildlife Disease Association – Australasian Section. Member of the National Zoo Animal Health Reference Group, Department of Agriculture, Fisheries and Forestry. Vogelnest, L Editorial Committee, Clinical Section, Australian Veterinary Journal Oceania Representative of the American Association of Zoo Veterinarians, International Committee Walraven, E National Oiled Wildlife Response Plan – Australian Maritime Safety Authority Carnivore TAG Convenor, ASMP DEC Little Penguin Recovery Team Member Member, ARAZPA Board Chair, ARAZPA Accreditation Program Member, DEC Wildlife Issues Advisory Panel West, J NSW Aquatic Biodiversity Strategy – inter-agency working group Member NSW Grey Nurse Shark – Recovery Plan Team Member NSW DPI Australian Shark Attack Summit Chondrichthyes Scientific Advisory Group Member International Shark Attack File Committee Member IUCN, SSC, Shark Specialist Group Woods, R Species Survival Commission (SSC) Veterinary Specialists Group (VSG) of the IUCN International Wildlife Disease Informatics Working Group (USGS) National Animal Health Information System (NAHIS) Committee National wildlife coordinators General Surveillance Group (AWHN) National Avian Influenza in Wild Birds Steering Group (DAFF) Devil Facial Tumour Disease (DFTD) Steering Committee (Tasmanian DPIW) Australian Bat Lyssavirus Focus Group (AWHN) Hunters Focus Group (AWHN) Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 137 Appendices Appendix 12 Overseas trips by staff Cooper, G Director & Chief Executive Budapest, Hungary To attend 62nd WAZA Conference at Budapest Zoo. July 2007 September 2007 Walraven, E Senior Curator, Scientific Research and Wildlife Conservation Nagoya, Japan To oversee quarantine procedures and plan the introduction of juvenile male Western Lowland Gorilla to existing Gorilla group at Nagoya Higashiyama Zoo. Meikle, W General Manager, Scientific Research and Wildlife Conservation Vienna, Austria To attend the Global Elephant Taxon Advisory Group (TAG) meeting. Walraven, E Senior Curator, Scientific Research and Wildlife Conservation Warsaw, Poland To attend the EAZA (European Association of Zoos and Aquaria) Annual Conference. Garard, K Keeper, Life Sciences & Environmental Education Benidorm, Spain/Basel, Switzerland To participate in Rhinoceros research and breeding observations. October 2007 Olsen, D Keeper, Life Sciences & Environmental Education Jersey, Channel Islands British Isles To represent the Taronga Conservation Society Australia at the Durrell Wildlife Conservation Trust Summer School in Jersey, United Kingdom. Gardiner, L Unit Supervisor, Life Sciences & Environmental Education Indianapolis, USA/Ontario, Canada To attend Elephant Managers Association Conference at Indianapolis Zoo and to visit elephant facilities at Lion Country Safari, Ontario. August 2007 Rogers, T Research Biologist, AMMRC Washington DC, USA To attend the Animal-borne Imaging Symposium held by the National Geographic Society. McLellan, A Senior Keeper, Life Sciences & Environmental Education Tokyo, Japan To assist with the introduction of adolescent male Western Lowland Gorilla previously housed at Taronga Zoo to existing Gorilla group at Ueno Zoo. Bryant, B Senior Veterinarian, Taronga Western Plains Zoo Sumatra, Indonesia Visit the Sumatran Rhino Sanctuary in Way Kambas to be introduced to the veterinary health program at the facility. Lemon, M Research Assistant, AMMRC Nyborg, Denmark To attend the International Conference of the Effects of Noise on Aquatic Life. Grossfeldt, L Unit Supervisor, Life Sciences & Environmental Education Nagoya, Japan To oversee introduction of juvenile male Western Lowland Gorilla previously housed at Taronga Zoo to the existing Gorilla group at Nagoya Higashiyama Zoo. Beaven, M Senior Keeper, Life Sciences & Environmental Education Nagoya, Japan To oversee introduction of juvenile male Western Lowland Gorilla previously housed at Taronga Zoo to the existing Gorilla group at Nagoya Higashiyama Zoo. Nedved, V Keeper, Life Sciences & Environmental Education Vienna, Austria To attend and present paper at the 8th International Conference on Environmental Enrichment in Vienna. 138 Schaap, D Unit Supervisor, Life Sciences & Environmental Education Chiang Mai & Dusit Zoos, Thailand Accompany two wombats to Dusit Zoo and visit Chiang Mai Zoo to assist with the treatment of an ill koala. Portas, T Veterinarian, Taronga Western Plains Zoo Tennessee, USA To attend and present at the American Association of Zoo Vets Annual conference. Vogelnest, L Senior Veterinarian, Taronga Zoo Florida, USA To attend and present a paper at the 2007 International Elephant Conservation & Research Symposium. December 2007 De Graaff, N Exhibit Planning Officer, Capital Works & Infrastructure Beijing, China To visit Beijing Zoo to inspect parrot facilities and negotiate the acquisition of Francois Langer for Taronga Zoo. January 2008 April 2008 McFadden, M Unit Supervisor, Life Sciences & Environmental Education Kuala Lumpur, Malaysia To co-facilitate Amphibian Conservation Workshop with Amphibian Ark. Spindler, R Manager, Research and Wildlife Conservation Programs, Scientific Research & Wildlife Conservation Auckland, New Zealand Preparation for the Tasmanian Devil Population Habitat Analysis. Hulst, F Veterinarian, Taronga Zoo Toronto, Canada To attend the Fourth International Workshop on Ultrasound and Assisted Reproduction in Elephants, Rhinoceros and Giraffes. Grossfeldt, L Unit Supervisor, Life Sciences & Environmental Education Paignton, UK To participate in the formation of a bachelor group of Lowland Gorilla’s at Paignton Zoo. Grossfeldt, L Unit Supervisor, Life Sciences & Environmental Education Florida, USA To represent the Taronga Conservation Society Australia at the International Gorilla Workshop and deliver a paper on the recent movement of two Western Lowland Gorillas to Japan. May 2008 March 2008 Ciaglia, M Research Assistant, AMMRC Primavera Station, Western Antarctic Peninsular Antarctic field trip to conduct research on leopard seals. Rogers, T Research Biologist, AMMRC Primavera Station, Western Antarctic Peninsular Antarctic field trip to conduct research on leopard seals. Kettle, M Unit Supervisor, Life Sciences & Environmental Education Amsterdam, The Netherlands To attend the IAATE conference (International Association of Aviation Trainers and Presenters) in Amsterdam. Spindler, R Manager, Research and Wildlife Conservation Programs, Scientific Research & Wildlife Conservation Singapore Coordinate and facilitate the collection, handling and transportation of Asian Elephant semen samples from Singapore Zoo. June 2008 McFadden, M Unit Supervisor, Life Sciences & Environmental Education Bangkok, Thailand To co-facilitate Amphibian Conservation Workshop with Amphibian Ark. Cooper, G Director & Chief Executive Auckland, New Zealand Attend ARAZPA Board Meeting. Bishop, N Trainer, QBE Free Flight Bird Show Life Sciences & Environmental Education Qatar, United Arab Emirates Training Spix’s Macaws for voluntary hormone supplement therapy and Hyacinth Macaws for free flight at Al Wabra Wildlife Preservation. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 139 Appendices Appendix 13 Table A – Eeo Target Groups Benchmark or Target 2005 2006 2007 2008 50% 47% 48% 48% 51% 2% 0.25% – 0.5% 2.1% People Whose Language First Spoken as a Child was not English 20% 0.25% 1% 1% 3% People with a Disability 12% 0.25% 3% 1.5% 7% 7% 0.25% 1% 0.25% 3.4% Benchmark or Target 2005 2006 2007 2008 Women 100 98 100 100 100 Aboriginal People & Torres Strait Islanders 100 n/a n/a n/a n/a People Whose Language First Spoken as a Child was not English 100 n/a n/a n/a n/a People with a Disability 100 n/a n/a n/a 96 People with a Disability Requiring Work-related Adjustment 100 n/a n/a n/a n/a EEO Group Women Aboriginal People & Torres Strait Islanders People with a Disability Requiring Work-related Adjustment Table B – Trends in the Distribution of Eeo Groups EEO Group Table C – Commentary on Major Initiatives to Eliminate Discrimination in Employment and Promote Equal Employment Opportunity 2007/08 Initiative Outcomes Aboriginal Employment Strategy 1 Aboriginal Keeper and 2 Education Officers appointed Diversity and Respect in the Workplace Training Program Program developed to enhance communication and understanding of the principles contained in the TCSA’s Anti-Discrimination and Harassment Free Workplace Policy, and Equal Employment Opportunity Policy Advertisement of vacant positions through multicultural community networks A range of TCSA vacancies advertised in multicultural community networks/media EEO Celebrations International Women’s Day, Harmony Day and NAIDOC Week celebrated in 2007/98 to promote a greater understanding of EEO groups Indigenous Awareness Program Management training program continuing at middle management level and expanded to include senior management Mentoring Program Program developed to create future opportunities for mentoring and networking 2008/09 Aboriginal Education Scholarships Taronga Training Institute Aboriginal Scholarship opportunities identified and provided Diversity and Respect in the Workplace Training Program Training provided organisational-wide to promote Anti-Discrimination, Harassment Free Workplace and EEO principles and practices Work Placement Program In partnership with the Department of Community Services, work placement and development opportunities provided to highly disadvantaged students to promote skill development Life Enrichment Program Life enrichment program developed for disabled and special needs students to provide stimulating and educational experiences Aboriginal Employment Strategy Aboriginal position/s identified and appointments made, increasing the TCSA’s workforce profile representation of Aboriginal people EEO Celebrations Continued celebration of EEO groups 140 Appendix 14 Senior Executive Service In October 1991, the New South Wales Government undertook to further enhance the accountability and performance of the Senior Executive Service. The following sets out details of information now required under Clause 4c(i) of the Annual Reports (Statutory Bodies) Regulation 1985. Number of Chief Executive Service (CES)/Senior Executive Service (SES) positions Level Total CES/SES End of Previous Year Total CES/SES End of Current Year Level 1 1 Level 2 3 2 1 1 5 6 Level 3 Level 4 Level 5 Level 6 Level 7 Level 8 CEO under S11A TOTAL In the current and previous year, one SES position was filled by a woman. Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 141 Appendices Performance Statement Director and Chief Executive, Mr Guy Cooper Mr Cooper has overseen the delivery of key Taronga Conservation Society Australia projects and objectives, specifically: ρρ commencement of the conservation breeding program for the endangered Asian Elephant. In an Australasian first, Taronga Zoo announced the successful pregnancy of an Asian Elephant – part of the Region’s Cooperative Conservation Program for this endangered species; ρρ investment of over $24M of capital and maintenance funding; ρρ over 1.56M visitors across both Zoos in 2007/08, surpassing agreed NSW Treasury targets; and ρρ a 13.6% increase in philanthropic fundr.5aising through the Taronga Foundation. Mr Cooper continued to provide industry direction through his position as Vice President of the Australian Regional Association of Zoos and Aquaria (ARAZPA), the umbrella organisation for all Zoos and Aquaria in the region. In a World first, in conjunction with the Berlin Institute of Zoo and Wildlife Research, veterinarians at Taronga Western Plains Zoo successfully fertilised a female Black Rhinoceros egg for IVF breeding. The Taronga Conservation Society opened Taronga Zoo’s next Master Plan project, the $54M Great Southern Oceans precinct. Significant progress has also been made throughout the year on: ρρ construction of Taronga Zoo’s outer entrance plaza and car park; ρρ launch of the Taronga Conservation Society Australia, to better reflect the range of conservation, research and education programs undertaken by Taronga and Taronga Western Plains Zoos; ρρ the delivery of conservation education programs, with over 104,500 participating in formal education programs delivered by the zoos; ρρ the Taronga Training Institute was established, providing a registered training institute for accredited courses in animal studies ; and ρρ the care of orphaned or injured wildlife with over 1,000 individual animals being treated this year. Under Mr Cooper’s leadership, the Taronga Conservation Society Australia maintained its strong international reputation for the care and conservation of wildlife. Carmel Tebbutt MP Minister for Climate Change and the Environment 15 September 2008 142 Appendix 15 Senior Staff Executive Guy Cooper, LAAI, FAIM – Director and Chief Executive Hayley Holloway BSc (REM) – Executive Officer Human Resources Bettina Sammut BA, Cert (PR), Grad Cert (HRM) – General Manager Human Resources Heather Turner – Manager Employee and Organisation Development Sarah Wooldridge, BBus (HRM) – Manager HR Services Christine Smith, Dip OHS Mgt – Manager OHS&E Life Sciences and Environmental Education Cameron Kerr BSc(Hons), MCom – General Manager, LS and EE John West PSM Dip Aqua – Manager Operations Life Sciences Lisa Keen, BA(Hons), GradDipProfComms – Communications Manager Paul Maguire, BEd (PE and Sci) – Manager Education Scientific Research and Wildlife Conservation William Meikle, BSc, MSc – General Manager SR & WC Erna Walraven, BAppSc, DipParkMgmt – Senior Curator Rebecca Spindler, BSc (Hons), PhD. – Manager Research and Conservation Tracey Rogers, BSc, DipEd, PhD – Research Biologist Taronga Zoo Larry Vogelnest, BVSc, MVS, MACVSc – Senior Veterinarian TZ Taronga Western Plains Zoo Benn Bryant, BVSc, MVS – Senior Veterinarian WPZ Corporate Services, Finance and Legal Hunter Rankin, BCom, FCPA – General Manager Corporate Services, Finance and Legal Sue Keen, CA – Finance Manager Marianne Richards – Budget and Reporting Manager Richard Norburn, BSc(Hons) – Manager Information Technology Pamela Burgoyne – Records Manager Capital Works and Infrastructure Alexander Halliburton, BLA (Hons) – General Manager Capital Works and Infrastructure Anthony Andjic, BBuild (Hons), Dip PM – Manager, Development Peter Brogan, BBSc MPM – Acting Manager Development Michael Poon, BSc (Hon) MSc, MIE, CPEng, MICE – Manager Contracts Stephen Bedford – Manager Facilities John Inkratas, BE(Civil) – Manager Asset Maintenance Marketing, Guest and Commercial Operations Steven Skarott, BCom – General Manager, M, GSCO Brian Vanden Hogen, BSc – Manager, TZ Operations Annette Stevens, BCom(Marketing) – Manager Marketing Cameron Mowat – Manager Fundraising and Development Brent Thomas – Security Manager Susan Baker – Executive Manager Retail Taronga Western Plains Zoo Matthew Fuller – General Manager, Western Plains Zoo Trish Crisante – Manager Commercial Operations Gary Dawson – Manager, WPZ Works and Maintenance Shallon McReaddie – Public Relations and Promotions Manager Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 143 Appendices Appendix 16 Foster’s Australia Neil’s Glass Service Stephen White Management MassMedia Studios Nestle Wilson HTM Foundation Corporate Sponsor List Masterfoods Spices Division Nexon Asia Pacific Moon Design NSW Fire Brigades Estate of the Late Stanley Collins Principal Partners Rova Media Orica Estate of the Late Elizabeth Hale S C Johnson Pfizer Animal Health Estate of the Late Roy Leak The Classic Safari Company Pickfords Security Destruction Estate of the Late Ruby Price Pilkingon Glass OCEANS 100 Members: Presidential Partners 4D International Computer Associates’ Hulsboch Design ING SAP Australia St George Bank Sunrice Ultimate Media Supporters Zoo Friends Crown Partners Australian Radio Network Bing Lee Boral ClearView Retirment Solutions Advanced Press Alspec Aspen Pharmacare Bayer Health Burwood Press Carnival Cruises Clearwater Filter Systems Hungry Jack’s Daikin Mastercard DNA Creative National Geographic Channel Dubbo Base Hospital – Orana Pathology Unit Powerhouse Logistics Praline chocolates Nigel Adams & Rebecca Nyman Radio 2DU Stephen & Nanette Ainsworth Red Carpet Princess Robert Albert AO RFD RD Richard Oliver Leonard F Bleasel AM Royal Australian Mint Valerie A Bleasel Signwave Camilla Boyd Smith & Nephew Graham & Charlene Bradley Stihl Sir Ron Brierley Ticketek Clitheroe Foundation Troy Laboratories Michael Cook Tourism Transport Forum Anna Crane Veolia Water Solutions Steve Crane Virbac Ian and Min Darling VIP Packaging (formerly Visy Industrial) Ashley Dawson-Damer Visy Beverage (formerly Visy pak pet) The Denton Family Gretchen Dechert Visy Paper John V Egan Weston Animal Nutrition Steve and Linda Fanale Elam Communications Weston Cereal John Forsyth & Ann Verschuer Eli Lilly Wet & Forget Jeremy Garling Flying Fish Restaurant Major Donors Forests NSW Fujifilm The Taronga Foundation would like to thank the following major donors during 2007/08: Champion Partners Hanrob Bryce Courtenay Australian Securities Exchange Henry Davis York Girl Guides Association (NSW) Nationwide News Sydney Water Primary Partners Centaman Systems Qantas The Productive Edge Compass Group Creative Digital Technology Elastic Wit Studios Ernst & Young 144 Forty Two International Imation (formerly TDK) IPS Worldwide Kelato Animal Health Kar Mar Pet Supplies Minter Ellison Peter and Sue Glasson Bradley Trevor Greive Reg Grundy AC OBE & Joy Chambers Fiona and David Hancock Louis Hawke Angus Hawley Jessica Hore Marianne & Hans Hulsbosch Judy Lee Sandra and Graham Humphrey Maple Brown Foundation Skipper-Jacobs Charitable Trust Richard Humphry AO Andy & Prue Kennard Wal & Denise King, Leighton Holdings Limited Debbie Molesworth Helen Molesworth Geoff and Ros Morgan & family Catherine Nesbitt Anna Russell Berriman, Helen Cleary, Shirley Deborah Thomas Biggers, Patricia Clements, Darill Max Walters AM MBE Bilios, Lea Clout, Fay Peter Young AM Billens, Nicola Cochrane, Margaret Birchmeier, Clint Cochrane, Marianne Birchmeier, Esther Collins, Debbie Black, Roslynn Combridge, Lisa Blair, Marnie Conder, May Blanche, Judith Conroy, Eleanor Botha, Ingrid Cook, Anne Bradley, Gloria Coombs, Kay Bradley, Sue Corbett, Deborah Bradwell, Pam Corkery, Amanda Breden, Marion Coverdale, Bob Brennan, Patricia Cox, Ian Brennan, Robyn Crane, Jacqueline Brines, Marie Croker, Margaret Brogan, Nancy Crutcher, Maggie Browne, Diana Daly, Betty Brown, Ivy Darroch, Lesley Bruhl, Harry Davies, Davie Brydon, Penni Davis, Joan Buda, Carmel Davis, Mary Bulman, Margaret Dawes, Elaine Burke, Judith Debenham, Annette Burton, Carole Deligny, Annette Burton, Judy Dobbin, Alison Buttrey, David Dockerill, Robert Calderon, Barbara Doherty, Ian Cameron, Mary Donley, Ngaire Capus, Clare Dowe, Anna Casey, Anne-Nicole Downs, June Caswell, David Downey, David Carey, Joseph Duba, Brigitte Cator, Rosemary Doyle, Janne Chan, Irene Duffy, Jessica Chandler, Allan Dufty, Susan Chant, Brian Dunn, Rosemary Chapman, June Dunsmore, Pamela Chenault, Marilyn Dunstan, Christine Chesterfield, Charlotte Durler, Jane Chiang, Victor Eddy, Michael Churchill, Helen Edwards, Ann Marie Clatworthy, Alibeth Edwards, Grae Appendix 17 Maurice L Newman AC Association of Zoo Friends (NSW) Inc – Active Volunteers Linda Newton Abernethy, Wendy Julie and Damian O’Carrigan Abrahams, Lesley The Late Dawn O’Donnell Gretel Packer Siimon Reynolds Rebel Penfold-Russell & family Paul and Sandra Salteri Swan Services Pty Ltd Anne Turnbull Richard Warburton AO and Sue Warburton Emil and Elizabeth Weber Taronga Foundation Governors and Patrons Maurice L Newman AC (Chair) Adams, Sheila Allen, Sue Allpass, Joan Alm, Gillian Andrews, Leah Angliss, Jane Anstee, Wendy Archbold, Sandra Armstrong, Margaret Arnold, Hugh Arnold Roslyn Arnott, Marion Ashby, Kathleen Ashenden, Judy Ashford, Jennifer Nigel Adams Assenza, Judith John Armati AM Attenborough, Donald Frank Brennan Attenborough, Elizabeth Alyce Faye Cleese Austin, Jean John Cleese Collette Dinnigan Reg Grundy AC OBE Louis Hawke Justin Hemmes Balbi, Wendi Banzer, Sigrid Barclay, Philip Barden, Robert Barker, Angela Barron, Ann Rebecca Hewitt Barton, Gillian Bradley Trevor Greive Baumann, Stella Lisa Ho Beaudoin, Thomas Antonia Kidman Beckett, Lorraine Skye Leckie Beeston, Dinah Justin Miller Bell, Robyn Richard Morecroft Bennett, Beryl Don Olney Bennett, John Gretel Packer Bennett, Tony Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 145 Appendices Elstein, Jacqueline Grose, Margaret Howard, Scott Lindroos, Loma Emerton, Marie Guthrie, Jan Howes, Sylvia Lipman, Janette Faichney, Graham Guthrie, Robyn Hromas, Harriet Lord, Janelle Farago, Joan Gutsche, Yvonne Huckin, Ray Lord, Pamela Finch, Elizabeth Hall, Marjorie Hunter, Pamela Loveday, Shellee Fineout, Dotti Hall, Sarah Hurst, Sharon Lovell, Linda Flatley, Thomas Hamill, Brenda Irons, Chris Lovie, Robyn Fletcher, Coralie Hamilton, Robyne Irving, Pat Low, Lynette Fletcher, Ian Hamshere, Mike Iverson, Lynne Lynton, Anne Fletcher, Jan Hardaker, Heather James, Gloria McCabe-Vote, Jill Flynn, Rosemary Harding, Peter Jaques, Jocelyn McCulloch, Edward Foley, Lauren Harley, Dale Jaques, Raymond MacFarlane, Heather Forrest, Noeline Harris, David Jenkins, Edith McGregor, Dimity Forrester, Patricia Harris, Jill Jenkins, Jennifer McIntyre, John Forrester, Pauline Harris, Helen Jennison, Kara McLachlan, Phillippa French, Gillian Hartman, Wendy Johnston, Sarah McKay, Jeanette Friedman, Jeff Hartmann, Pat Jones, Anita Mackie, John Furney, Jennifer Harvey, Philip Jones, Glenda McNaught, Ora Gall, Dick Hattersley, Catherine Jones, Paulette McRae, Lynne Gallagher, Christine Hawes, Judith Joseph, Judith Ann Madden, Maureen Gallian, Marilyn Hawkins, Margaret Kennedy, Caroline Mather, Elizabeth Garlick, Jan Hayden, Linley Kennedy, Noelene Mather, John Gibbs, Annette Haysom, Deborah Kennedy, Peter Mavromatis, Kathleen Gibbs, Anthony Heasman, Anne Kewley, Christopher Maxwell, Margaret Gibbs, Pauline Heeps, Bernadette Kidd, Helen Maynard, Ian Gibbs, Philip Heggie-Stewart, Nicholette King, Alan Mayne, Rachael Giddings, Joann Hemsworth, Karen King, Alison Mendelsohn, Jacqueline Giles, Joan Herodes, Lana King, George Mercer, Nancy Gleeson, Heather Hess, Anthony Kinsey, Helen Merkel, Helen Gould, Narelle Hessey Vivienne Kirkham, Donna Michael, Vicki Grady, Marie Hill, Alan Laithwaite, David Mike, Vicki Granger, Denise Hill, Kenneth La Macchia, Rose Marie Millard, Lorraine Granger, Kathryn Hinkley, Judith Lambert, Gordon Milner, Elizabeth Grant, Gail Hisshion-Okubo, Keiko Lamont, Jan Mingaye, Diana Grant, Ian Hirst, Adrienne Lander, Nancy Mirabello, Joseph Grant, Jeffrey Hoare, Patricia Lander, Neil Mitchell, Lorraine Grant, Karen Hodge, Dinah Lang, Rhonda Moir, Patricia Gray, Georgina Hodgson, Robyn Larkins, John Montz, Louise Gray, Ross Hollamby, Bernard Law, June Moore, Janet Greco, Josephine Holland, Alison Lawes, Jasmin More, Diane Greenwood, Teresa Hollier, Stephen Leslie, Anne Morey, Jean Greenwood, William Holmes, Patricia Levine, Lynne Morgan, Valda Grimes, Cheri Horlock, Jan Lewis, Pamela Muir, Louise Grinrod, Andrew Hoskins, Susan Lim, Desiree Muirhead, Fiona 146 Munro, Vikki Rauch, Angelina Spender, Robyn Watson, Suzanne Negus, Sharon Raymond, Jillian Squire, Ann Wayling, Margaret Nevin, Josephine Reilly, Kate Stein, Miriam Webb, Douglas Nicholas, Pamela Renouf, Coral Stephen, Timothy Weinberg, Benjamin Nicholls, Hilary Rheinberger, Joan Stevenson, Kay Wells, Katrina Nicholson, Catherine Rich, Wendy Stewart, Leanne Wenborn, Christine Nicholson, Robbi Richardson, Sandy Stiddard, Christie Westman, Charlie Nicol, Karen Roberts, Hope Stilwell, Barbara Westman, Maggie Noble, Alison Robertson, Sandra Storey, Lydia Whalan, Lana Norfor, Judith Robinson, Barbara Strassberg, Catherine Whalan, Peter Oakley, Howard Rogers, Suzanne Sturrock, Diane White, Berman Oakley, Veronica Rolfe, Jeannette Stuzzi, Pauline White, Veronique O’Dwyer, Mary Ronaldson, Jean Switzer, Joan Whittington, Jeanette Oliver, Judy Rosenfield, James Taylor, Anne Wichems, Christine Orgill, Mary Rowe, Julie Teale, Joan Wilcox, Joan Orr, Katherine Rowling, Jeremy Tennant, Helen Wildenburg, Kath Orr, Robin Russell, Deborah Teseriero, Michael Wilkinson, Barbara Osborn, Jan Russell, Malcom Thomas, Magaret Williams, Dorothy Owers, David Ryan, Kristy Thompson, Jean Williams, Jesmond Owers, Ruth Ryan, Sue Thorley, Jane Williamson, Jeanette Oxford, Craig Rykmans, Margaret Timmony, Velella Williman, Jerry Pace, Barbara Sakkas, Katerina Tink, Valmai Winston, Patricia Pack, Barbara Sakker, Elizabeth Toluzzi, Anne Wood, Chris Parish, Nancy Saphin, Paul Trimble, Sue Wright, Anne Park, Gail Savage, Greta Trompf, Peggy Wright, Bev Parker, Hilary Sarvay, Beverley Turnbull, Wai Chun (Angela) Wright, Muriel Parker, Lyn Saville, Leonie Underwood, Joan Wright, Tom Parnell, Andrew Scott, Jean Vetter, Jordan Wyld, Frank Paszkowski, Cecily Sconce, Rosemary Verschuer, Marie Yalg, Ron Pearce, Barbara Segal, Catherine Vicic Copetti, Denis Young, Colin Pearce, Maralyn Sharman, Jayne Viner, Joan Young, Val Petersen, Annette Shaw, Joan Vostarek, Susan Young, Valerie Peterson, Barbara Shedden, Darcy Jean Wackett, Graham Picone, Kim Sidiropoulous, Harry Wadey, Susanne Pinnington, Lesley Silverman, Nicola Waite, Pamela Plucknett, Rosie Skingsley, Brian Walker, Denise Ponsford, Caroline Skingsley, Judith Walker, Margaret Posthuma, Merieke Smart, Rosemary Walker, Peter Potter, Robin Smith, Francis Walker, Sarah Potts, Beverley Smith, Sharon Wall, Tony Powning, John Snodgrass, Mary Walton, Norma Price, John Sonal, Liesl Wardlaw, Ann Propert, Dorelle Southerden, June Watson, Brian Proweller, Rita Spence, Patricia Watson, Ilona Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 147 Appendices Appendix 18 Employees by program area, 2006 to 2008 Permanent Program Area Temp Casual Total 2006 2007 2008 2006 2007 2008 2006 2007 2008 2006 2007 2008 154 153 159 19 24 28 51 47 168 224 224 355 Marketing 30 28 17 8 6 5 74 40 1 112 74 23 HR 10 10 10 1 3 1 4 6 20 15 19 31 Corp Serv 22 26 26 1 2 1 9 7 5 32 35 32 Cap Works 76 76 69 0 9 8 1 0 0 77 85 77 Guest Serv 65 59 69 3 5 2 234 277 215 302 341 286 357 352 350 32 49 45 373 377 409 762 778 804 Life Sciences TOTAL Employees by category 2008 (Permanent and temporary staff only) Appendix 19 Taronga and Taronga Western Plains Zoo comparison for permanent and temporary staff Freedom of Information Category 2006 2007 2008 4 4 7 Clerical 140 144 118 General 28 32 26 Professional 16 16 14 Services 42 42 56 Technical 3 3 5 Trades 156 160 169 Total 389 401 395 Executive 148 The Taronga Conservation Society Australia published its Summary of Affairs (as prescribed by the Freedom of Information Act NSW 1989) in the NSW Government Gazette. The Board’s complete Statement of Affairs can be obtained by request writing to the Freedom of Information Coordinator, PO Box 20, Mosman, NSW 2088. The Board processed two requests under the provisions of the Freedom of Information Act during the year with details as required by section 68 (6) of the Freedom of Information Act being shown below. The impact of the FOI requirements on the Board’s activities has been minimal. FOI Requests Other 07 Other Personal Personal 08 07 08 New 1 1 – – Brought forward 2 1 – – Total to be processed 3 2 – – Completed 2 2 – – Transferred – – – – Withdrawn – – – – Total processed 2 2 – – Unfinished (carried onto next year) 1 – – – Request: granted in full 1 2 – – granted in part 1 – – – refused – – – – deferred – – – – Appendix 20 27 Actors from Australian drama series, McLeod’s Daughters & comedian Wil Anderson visit TWPZ Consultancy Fees Incurred 31 Delegation of Chinese Zoo Directors No consultancy fees were incurred between 1 July 2007– 30 June 2008 November 2007 Appendix 21 26 Premier Morris Iemma for the Premier’s Reading Challenge VIP Visits to Taronga and Taronga Western Plains Zoo (1 July 2007–30 June 2008) 23 American singer, Smokey Robinson December 2007 13 American band Crosby, Stills and Nash 23Israeli Ambassador and 12 delegates, Australian wildlife tour January 2008 July 2007 3Governor General, Major General Michael Jefferies and family Bhutanese National Parks Service Officers 4 Monks from the Australian Tibetan Institute visit the Snow Leopards. 4 Family of famous tenor Jose Carreras 9 Junior World Orienteering Champions visit TWPZ 11Choir of Hard Knocks 26 Melissa Doyle, Channel Seven visit TWPZ for the Zoo series 29 Minister for Emergency Services, Nathan Rees visits TWPZ 20 Nova FM Radio celebrities Merrick and Rosso visit TWPZ February 2008 American Presidential staff member and party of 30 ahead of APEC 14American TV actress Catherine Morris from ‘Cold Case’ 23 American singer, Christina Aguilera 19 Michael Costa, NSW Treasurer attended Go West event at TWPZ 29USA Ambassador, Robert McCallum accompanied by AFP Officers 31American singer, Gwen Stefani 19USA TV comedy star, Doris Roberts March 2008 15 Vietnamese National Assembly members August 2007 3 American based international act, the Paradiso girls 2Chinese Finance specialists coordinated with Department of Foreign Affairs and Trade (DFAT) 19 Australian singer Delta Goodrem and Irish singer Brian McFadden 3Australian band, ‘Something for Kate’ 26 Popular children’s superstar, Dorothy the Dinosaur 9 Canadian delegate APEC visit 28 Heavy metal band, ‘Queens of the Stone Age’ 12 Bands Black Sabbath and Pantera 31 American actor, Nicholas Cage and family 13 Bhutanese delegation, Australian wildlife tour 20 Musician Rick Springfield September 2007 4Lead singer of musical ‘Hair spray’ 7APEC – Premier’s protocol coordinated delegate visit 8APEC – Zoo animals taken to Garden island for APEC spouse event 13Singer, Tori Amos and family April 2008 18 NSW Minister for Disability Services, Kristina Keneally 29 MTV stars Kim and Chloe Kardashian May 2008 1 American band, The Foo Fighters 8Tibetan Lama Khenpo Ngawang Dhamchoe visit to bless Przewalski Horses at TWPZ 26 American band, ‘Draughty’ 15 Park Geun-Hye, Former Chairperson of the Ruling Grand National Party, Republic of Korea 27 Belgium band ‘Goose’ 16 Roads and Traffic Authority delegation October 2007 22Australian actress, Claudia Karven and family 8 British actor, Michael Hall 27 Swedish singer Amelia DePoret 10 NSW Minister for Tourism, Matt Brown visit TWPZ June 15 Thailand’s Tourism Minister with various delegates from the Tourism Authority of Thailand 18Iraqi Trade Minister organised via the Department of Prime Minister & Cabinet 13 American Director of ‘Wolverine’, Ralph Winter 26 Papal delegation (20 pax) as part of World Youth Day celebrations Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 149 Appendices Appendix 22 Ethnic Affairs Priorities Statement – 2007/2008 Objective Strategies Achievements – 2007/2008 Program for 2008/2009 Integrate ethnic affairs Ensure all strategic and business initiatives into all TCSA plans include the impact of cultural diversity in their planned outcomes business activities Strategic redevelopment of Zoo facilities continues to consider community needs and access On-going Increase the multiIncrease staff training in customer cultural service service with a particular focus on capacity of both zoos cultural diversity Customer service training redeveloped to enhance cultural awareness in communications Monitor and updated as required Concurrent training programs conducted for zoo volunteers which provide increased awareness of visitors from culturally diverse backgrounds On-going Visitor surveys conducted at both zoos On-going program Maintain a database of staff with language skills that are prepared to use this skill within the workplace Database of all staff at both zoos with community language skills incorporated into the Human Resources Management Information Systems. Information updated periodically On-going Continue to provide broad zoo based community education programs with special emphasis on the ethnic community Zoo based language programs have been On-going developed by Education staff targeting NESB students and overseas students NESB and ESL schools targeted by the On-going program Department of Education Zoo mobile focusing on regional areas of NSW and inner city schools. This Zoo Mobile visited approximately 15,830 students in 2007/2008 of which 10,700 were students from disadvantaged schools, where student, for various reasons, are unable to experience a visit at Taronga Zoo St George Foundation Zoo mobile visited On-going program approximately 16,850 people during 2007/ 2008 which also included 8,200 students from disadvantaged schools, where students, for various reasons, are unable to experience a visit to Taronga Zoo 150 The DET Zoo mobile delivered the Aboriginal “Animals of the Dreaming” outreach program to 5,450 students On-going program Provide visitor information through foreign language interpretation guides (currently provided in Japanese, Chinese, Korean, Spanish, Vietnamese, German, and French) Surveys conducted to determine visitor needs On-going program Provide interpretive and directional signs and educational graphics which are more pictorial in nature Continued upgrade of directional signage, On-going program and maintenance of interpretive signage. Installation of visually inspiring new graphics (eg Great Southern Oceans and ‘Take Action’ pictograms) Objective Promote the zoos and the services of the TCSA within ethnic communities Strategies Achievements – 2007/2008 Program for 2008/2009 Increase management awareness of cultural difference in staff Management training program continuing On-going program at middle management level and expanded to include senior management Target visitors of overseas origin In accordance with Premier’s Department On-going program through foreign language publications Guidelines, the TCSA continues its and ethnic print/broadcast media commitment to expending 7.5% of its advertising budget on advertising the TCSA’s services throughout the ethnic community Taronga Zoo Tourism targets groups and independent travellers from all overseas countries via sales missions to in-market tour operators, advertising, and promotions. Zoo Education targets in bound student On-going program travel organisations including JTB, Kintestu, Jalpak, and foreign language schools Taronga Zoo received significant media exposure through SBS Radio and Television On-going program to ensure access for all ethnic media Quarterly PR media mailout included ethnic/community press and broadcast media On-going program will continue in accordance with requests received PR department at both zoos hosted various media teams from foreign countries On-going program Targeted promotional activities The TCSA supported ethnic communities On-going program throughout the year with free entry passes in relation to fundraising activities Continue to provide opportunities through the TCSA’s work experience program particularly for people from non-English speaking backgrounds School student work experience program On-going program continues to deliver opportunities to significant numbers of non-English speaking background students Providing policies in accordance with the Multiculturalism Act 2000 eg Holy Days Religious Duty Policy Religious Duty Policy reviewed and updated in 2008 International volunteer keeper program allowing students and Keepers to work in Australia 33 international students participated in On-going the volunteer program during 2007/2008 Continuing development of TCSA Intranet To provide and disseminate information on EAPS TCSA EAPS placed on Intranet to ensure Updated annually staff accessibility Ensure TCSA recruitment activities support EAPS Ensure all TCSA offers of employment Condition included in offers of include a condition requiring employment made (in accordance with employees to agree to support values Circular No. 2008-02) of cultural diversity, equity and ethical practice, and a healthy, safe and fair workplace On-going Ensure a range of vacant positions at both zoos are made known to a selection of organisations with multicultural community reach On-going Promote respect and accommodate cultural difference amongst TCSA staff A range of zoo vacancies directly advertised with several multi-cultural organisations On-going Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 151 Appendices Objective Strategies Achievements – 2007/2008 Program for 2008/2009 Promote understanding of multi-cultural communities Provide opportunities to increase understanding of and experience multi-cultural communities Organisational-wide Harmony Day celebrations Annually Interpretive signage/presentations On-going delivered to increase awareness of conservation and environmental challenges in home countries of multi-cultural communities (eg Palm Oil harvesting and Orangutangs, China Bear Rescue, Gorillas/ Chimpanzees and bush meat) Appendix 23 Action Plan for Women The TCSA is committed to providing a fair and equitable workplace and is an Equal Employment Opportunity employer. The functions of the TCSA which support the NSW Government’s Action Plan for Women, and specifically address various issues faced by women are: ρρ Leadership and personal development. During the year, the TCSA filled a number of management positions with women. The TCSA’s total female representation at the SES level is 20%, while the participation rate for women at middle management and senior management level remained greater than 50%. 73% of Trainers and Assessors and 72% of students of the Taronga Training Institute are women. The vocational education occupation of Taronga Training Institute Trainer and Assessor is a new mode of employment at the TCSA which enables qualified staff to apply their specialist skills to help develop others. The role’s hours of work and less physically demanding nature may also provide a suitable employment alternative for female keepers throughout the various stages of their career. ρρ Volunteer female representation. 65% of TCSA Volunteers and 80% of Zoo Friends Volunteers are women. ρρ Celebrating Women in the Workplace. The TCSA continues to promote International Women’s Day and celebrate the significant contribution made by female employees and volunteers. ρρ Access to Child Care. Taronga Zoo staff continue to have access to child care programs held in the Zoo’s education centre every school holiday period, with access to this program for children of Zoo staff being financially subsidised by the TCSA. Other benefits which the TCSA provides to its employees which may be of particular interest to women continue to be communicated staff. ρρ Flexible working arrangements. The TCSA has in place a number of flexible work arrangements. ρρ Human Resources Policy Reviews. Policies reviewed in 2007/08 were undertaken with particular attention given to the specific needs of women in the workforce to ensure 152 they are able to contribute to their full potential and that any unnecessary systemic barriers are removed. This year, a Dignity and Respect in the Workplace training program was developed to enhance communication of the principles contained in the TCSA’s Anti-Discrimination and Harassment Free Workplace Policy, and Equal Employment Opportunity Policy. A Mentoring Program Policy was also developed to encourage mentoring and networking opportunities. ρρ On-going development of the TCSA’s SAP Human Resources Information System. This continues to enable the TCSA to undertake sophisticated employee demographic analysis, and better plan strategies for ensuring equity for the female workforce. ρρ Zoo Friends Fellowship Program (2007/2008). During the year, 64% of Zoo Friends Fellowships were awarded to women to undertake development activities in their areas of specialisation. ρρ Training and Development Support. Over 50% of the employees sponsored by Zoo Friends to attend the annual ARAZPA Conference were women. Strategies for 2008/2009 It is intended that the following actions be undertaken over the next twelve months to aid in addressing issues for women in the workplace: ρρ With the ongoing development of the SAP Human Resources Information System, the TCSA will continue to focus on gathering staff profile data, thus enabling the TCSA to undertake demographic analysis and compare groups within the TCSA’s workforce. This information will help determine strategies aimed at achieving a fair and equitable workplace with the employment profile representative of those found in the community. ρρ Continue exploration of alternative recruitment strategies using the TCSA website and other recruitment mediums and assessment methods to encourage women to apply for positions. ρρ Continue to provide learning and development and new employment opportunities via the TCSA’s Taronga Training Institute. ρρ Continue financial support for female staff to access training and development programs and to attend the annual zoo industry conference. ρρ Maintain information sheet outlining the benefits the TCSA offers to its employees, some of which may be of particular interest to women, and continue to ensure these benefits are made known to all new employees via the TCSA’s Induction Program. ρρ Continue to review TCSA Human Resources policies with particular attention given to the specific needs of women in the workforce. ρρ Continue a Leadership Strategy which incorporates initiatives to encourage women to apply for senior positions. ρρ Continue to participate in NSW Government led initiatives for women. ρρ Continue to ensure the promotion of International Women’s Day at both Taronga Zoo and Taronga Western Plains Zoos. Leadership and personnel Development 2008 Total Female Representation in SES 25% Total Female Representation in Middle and Senior Management 55% Appendix 24 Staff of the Zoological Parks Board of New South Wales Abra, Lisa Adams, Rachael Agnew, Tammy Albanil, Ovidio Albert, Simone Alderson, Darrin Alexander, Anders Alexander, Catherine Alexander, Michael Almanro, Barry Altuna, Juan Anderson, Ian Anderson, Kathryn Anderson, Peter Andjic, Anthony Andrew, Paul Angel, Lauren Angus, Warrick Apostol, Amadeo Arcus, Tracey Armitage, Janet Armstrong, Charlotte Armstrong, Claire Arnold, Elissa Arnold, Hugh Arthur, Elizabeth Asimus, Allen Astley, Jason Atwood, Christopher Azpiazu, Maria Bainbridge, Helen Baker, Susan Bambrick, Rachel Barden, John Barker, Thomas Barlow, Kylie Barnard, Alli Barrott, Corey Bastian, Andrew Bastian, Matthew Battaglia, Adam Beaven, Melissa Bedford, Stephen Bell, Emma Bell, Tamara Bellette, Laura Bennett, Samuel Benoit, Pascale Berry, Tracey Bertie, Brett Bianchi, Claudia Bignell, Glenn Birchmeier, Clint Birrell, Maree Bishop, Nicholas Bishop, Rochelle Blount, Kathleen Blowes, Stephen Blue, Jennifer Bodel, Nikki Bolivar, Javiera Bombonato, Elio Bombonato, Elio Emilio Bordakiewicz, Marika Boyd, Suzanna Boylan, Terrence Boyle, Nicholas Bradshaw, Nathan Brass, Adam Brett, John Brett, Lisa Brice, Sara Bridge, Catherine Britt-Lewis, Anthony Brogan, Roger Brooks, Timothy Brown, Karen Brown, Neil Brown, Simon Browning-Jones, Heather Bruna, Sophia Bryant, Benn Bull, Chris Bulman, Anna Burchill, Leon Burgess, Jane Burgoyne, Pamela Burke, Steven Buzas, Richard Cameron, Fiona Campbell, Veronica Canning, Christopher Capelin, Joshua Carlaw, Kim Carmody, Paula Carr, Phillip Carroll, Liana Carroll, Sheryn Cassidy, Elizabeth Castle, Amber Cavanagh, Simon Chambers, Suzanne Chan, Colin Chellingworth, Belinda Chen, Sean Chenoweth, Clare Chin, Rebecca Chisholm, Ian Chiu, Leanne Christie, Emily Cifuentes, Julia Clark, Nanette Clark, Tobias Clarke, Peta Clatworthy, Matthew Clatworthy, Narelle Clayton, Lindsey Clayton, Vanessa Clinch, Pamela Cluff, Benjamin Coburn, Elizabeth Codd, Deanne Coffey, Michael Collett, Jesse Collins, Megan Collis-Rojas, Bridgette Combridge, Lisa Conaghan, Jennifer Connor, Sarah Cookson, Anthony Cooper, Guy Cooper, Pauline Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 153 Appendices Cooper, Wayne Couch, Jeanette Coulter, Penny Counihan, Monique Couper, Kevin Crabtree, Lucas Crawford, Claire Crisante, Patricia Crow, Kevin Croxon, Aimee Curl, Amy Cusack, Suzanne Cveticanin, Lucinda Dalleywater, Stephen Dalziel, James Darcy, Joshua Dare, Ryan Darlington, Leanne Davies, Melanie Davies, Paul Davis, John Davis, Megan Dawson, Garry De Britt, Melissa De Graaff, Nicolas De Marchi, Emma de Vos, Nicholas Dea, Matthew Deane, Elizabeth Denton, Sandra Desai, Raja D’Ettorre, Adalgisa Di Giglio, Vanessa Dickson, Pamela Dockerill, Robert Dominique, Diane Donnelly, Natalie Donoghue, Peter Dorrian, Anthony Downey, Claudine Downing, Annie Drew, Robert Duffy, Simon Duncan, Janine Dunn, Natalie Dunnett, Angela Dzang, John Eade, Kevin Eaton, James Eccleston, Matthew Edwards, Anika Edwards, Carol Edwards, Danielle Edwards, Daryl 154 Edwards, Eve Elfleet, Diane Elhindi, Lisa Elliott, Pamela Ellis, Carmen Elton, Samantha Ensor, Jessica Epworth, John Etchells, Tammy Evans, Wesley Every, Paul Fabreschi, Flavio Faithfull, Simon Falkenberg, Rosemary Farquhar, Eleanor Farquhar, Thomas Farr, Diane Farr, Jarrod Farrar, Lisa Farrugia, Nicole Fegan, Christine Fidler, Laura Fidock, Michelle Field, Cyrelle Finlayson, Brett Finn, Tracy Firestone, Karen Fisher JR, Stephen Fitzgerald, Nicole Flanagan, Linette Fletcher, Eric Flintoft, Lisa Fox, Danielle Fozard, Phillip Freeman, Wayne Friederich, Judith Friedman, Melanie Frith, Geoffrey Frize, Lynne Frost, Matthew Fuller, Matthew Gaffney, Yvonne Garard, Kristy Gardiner, Linda Garrett, Emily Gaylard, Alicia Gaylard, Vicki Gee, Brian Gemmell, Cathlin Gibb, Kathryn Gibson, Ben Giddings, Jessica Gifford, Annette Gillespie, Judith Ginman, Louise Glass, Edward Gleen, Wendy Gleichman, Ian Goacher, Vicki Gold, Stephanie Goodyer, Eugenie Gordon, Luisa Gordon, Martin Gotsch, Leopold Gowans, Carl Grainger, Melissa Gramp, Joel Grant, Brittany Grant, Justine Grant, Mark Green, Alice Green, Matthew Greene, Belinda Greentree, Caroline Grima, Mark Grossfeldt, Louise Grul, Timothy Gussoni, Rossana Guy, Kenneth Haddock, Joseph Hadfield, Tamara Haenga, Reece Haesler, Debra Hall, Elizabeth Hall, Jane Ann Hall, Madelaine Hall, Simon Halliburton, Alexander Hamilton, Alison Hamilton-Smith, Malina Hammon, Arabella Hampel, Mathias Hanlon, Nicholas Hannan, Benjamin Hannifey, Katie Hardy, Colin Hare, Paul Harlow, Peter Harper, Dianne Harrington, Julie Harris, Courtney Harris, Geoffrey Harris, Helen Harris, Lisa Harris, Teresa Hart, Andrew Hartigan, Ashlie Hartmann, Lisa Hasleton, Mark Hattersley, Kelly Hawkins, Margaret Haynes, Leesa He, Yi Helmers, Susanna Hermansyah, Maman Heslin, Patricia Hibbard, Christopher Hill, Helen Hinton, Mitchell Hockey, Andrew Hodges, Wendy Hoffmann, Terrence Hollings, Samantha Holloway, Hayley Holmes, Genevieve Holmes, Kate Holmes, Thomasina Hopkins, Gillian-Kate Host, Brendan Hough, Cordelia Hudnall, Vicki Hughes, Bruce Hughes, Trent Hulst, Frances Hume, Kathryn Humphreys, Kaye Hutchinson, Linda Hutchinson, Matthew Hutchison, Brooke Hutchison, Kerren Hutty, Genevieve Illuzzi, Paola Inkratas, John Inkson, Carol Inkson, John Isaacs, Oliver Isaacs, Tristan Jackson, Anthea James, Ann-Marie James, Karen Jamieson, Nathan Jenkinson, Todd Johnson, Robert Johnson, Tobias Johnston, Bradd Johnston, Catherine Jolly, Victoria Jones, Bradley Jones, Fiona Jones, Jessica Jones, Kathryn Jones, Laura Jones, Peter Jones, Rebecca Jones, Regan Joseph, Haley Jupp, Rebecca Jury, Fiona Katz, Veronika Keady, Jessica Keeley, Tamara Keen, Lisa Keen, Susan Keenan, Simone Kernot, Alessia Kerr, Cameron Kettle, Edward Kettle, Matthew Kidd, Geoffrey Killeen, Leonie Kinsella, Wendy Kirk, Gregory Kirkwood, Anthony Kitching, Paul Klaassens, Kristie Klarwein, Jason Kleinig, Steven Kolkert, Heidi Kosak, Selina Kozlowski, Stuart Krause, Sherie Kumar, Ravinder Kurniawan, Sheley Laing, Rachel Landau, Imogen Lander, Sophie Langdon, Samantha Langman, Lloyd Langton, Emma Latham, Kerri Lawless, Tanya Le, Doan Leach, Rachel Lear, Katrina Leddin, Anton Lee, Wen Cheng Lees, Caroline Leplaw, Gregory Lewis, Megan Lewry, Daryl Licardy, Amber Liddicoat, Megan Lindley, Suzanne Lindsay, Michelle Line, Owen Livesey, Claire Lo, Krystal Lodge, Robert Lombe, Christi Low, Maxwell Low, Scott Ludowyk, Simon Lynne, Jeffrey Macfie, Simon MacMaster, Rebecca MacRae, Michael Madigan, Sharon Magee, Karen Magner, Carolene Maguire, Paul Maguire, Sharon Mair, Veronica Male, Sarah Manaros, Charn Mance, Jennifer Mansell, Sarah Mare, Jean Marr, William Marshall, Jane Martin, Alan Mason, Paul Mason, Sarah Matkovics, Richard Matthews, Farley Matthews, Shirley McAuley, Stephen McCall, Calinda McCallion, Michael McCluskey, Joshua McCool, Colin McCracken, Stephen McDonald, Katherine McDonald, Samuel McDowall, Phillip McFadden, Michael McGill, Danielle McIntosh, Keith McKenzie, Bradley McKenzie, Edwin McKenzie, Matthew McKenzie, Tania McKinlay, Alison McLachlan, Mitchell McLean, Neil McLellan, Amanda McMonigal, Simone McNaught, Susan McReaddie, Shallon McTackett, Laura Meikle, William Melo, Lucy Mendis, Radhika Mendis, Shehani Metcalfe, Paul Mike, Georgia Milgate, Jodie-Lee Miller, Gary Miller, Lauren Millgate, Brendan Milton, Jodie Milton, Kevin Minor, Lisbeth Mitchell, Michael Mohammed, Arif Moldrich, Chayna Monaca, Gina Monaghan, Adam Mondon, Sandra Monsour, Terase Morgan, Garry Morris, Amelia Morris, Ian Morrison, Peter Mountfort, Patty Mowat, Cameron Mullins, Russell Murphy, Ben Murphy, Laura Murray, Sarah Nagy, Scott Nedved, Vera Nelson-Harcourt, Lesley Neumann, Elly Newell, William Newton, Linda Nguyen, Hong Noke, Gemma Norburn, Richard North, Emmalene O’Brien, Frances O’Connor, Hannah Olliek, Miriam Olliek, Sarah Olliver, Dilan Olofinsky, Mark Olsen, Deborah Onggokusumo, Ricky Orellana, Daniel O’Riordan, Mark Orvad, Catherine O’Shea, Graham Owers, Ruth Oxley, Gillian Palmer, Christina Papp, Steven Parkyn, Karen Parry, Owen Parsons, Melanie Parsons, Todd Payne, Jeffery Payne, Rosslyn Pellatt, Roxanne Pellow, Melissa Perry, Laurence Phillips, Che Phillips, Susan Pietens, Belinda Pilcher, Barbara Pile, Wendy Pilon, Georgina Pomeroy, John Poon, Michael Pope, Elizabeth Porter, Laura Powell, Justine Pride, Rebecca Priest, Simon Priestley, Terence Pringle, John Pritchard, Deborah Purcell, Dean Quaass, Laura Quayle, Mandy Quine, Heidi Quinton, Janet Rainey, Darrelyn Rankin, Hunter Rawson, Bernard Reid, Colin Reid, Rhonda Reid, Sonia Reidpath, Deirdre Reilly, Andrew Reilly, Jeffrey Renwick, Cath Richards, Marianne Richards, Natacha Rideout, Denise Ridley, Lisa Ritchie, Zita Roberts, Collette Roberts, Emma Roberts, Tracey Robinson, Marie Rollins, Todd Rose, Karrie Rutherford, Sandra Ryan, Matthew Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 155 Appendices Ryan, Sarah Salvestro, Simone Sammut, Bettina Sanders, James Sangster, Cheryl Scalora, Penny Scannell, Charmaine Schaap, David Schaap, Louise Schaefer, Emma Schmelitschek, Emily Schmidt, Allan Schubert, Lauren Schulz, Rodolfo Scott, Philippa Sedgman, Nichole Sehlin, Marilyn Sehlmeier, Annabelle Seymour, Jack Shadie, Jason Shanks, Carisa Shiels, Michael Shipway, Brendan Shqau, Martine Sicilia, Raul Simon, Renee Simpson, Nardi Sinclair, Paul Skidmore, Adam Slavica, Dragana Slip, David Small, Lesley Smith, Alanna Smith, Bryan Smith, Christine Smith, David Smith, Jannene Smith, Scott 156 Smithers, Hayley Snowdon, Michael John Soden, Joanne Spindler, Rebecca Springall, Teresa Stanley, Renee Stark, Sharon Steedman, Anne Stephenson-Horne, Leanne Stevens, Annette Stewart, Sarah Stewart, Sarah Renee Stone, Erin Stoneman, Lorena Stoneman, Zoe Strykowski, Julia Sullivan, Jane Surland, Elizabeth Swift, Rosemary Tamayo, Bobby Tantini, Michele Taprasert, Rattana Tarry, Simon Tarvey, Laura Tate, Ryan Taubert, Cheryl Tax, Daniel Taylor, Alison Taylor, Lorinda Taylor, Ross Teague, Kerri Theodore, Katharina Theodoropoulos, Connie Thomas, Brent Thompson, Jay Thompson, Susan Thomson, Stephen Timm, Judi Tobias, Gabrielle Todd, Elli Todd, Peter Topham, Philip Topp, Victoria Townsden, Warren Townsend, Shannon Tranter, Emma Trosse, Greg Troy, Michelle Tucker, William Turner, Heather Tweddell, Annika Twentyman, Amy Underhill, Ashley Vanden Hogen, Brian Varga, Lloyd Vercoe, Jane Vial, Bobby-Jo Vieceli, Jane Vinette Herrin, Kimberly Virgona, Gabriel Vogelnest, Larry Wadwell, Kerry-Anne Wagner, Amie Waldren, Tegan Walker, Joanne Walker, Phyllis Walraven, Erna Walve, Michael Watkin, Lang Watkins, Jacqueline Watkinson, Gemma Watson, Barbara Watts, David Webster, Janelle Welch, Emma-Jane Welch, James West, John Weston, Evelyn Wheeler, Dean White, Marnie Wigger, Merryn Wilkin, David Will, Phillipa Willemsen, Madelon Williams, Jesmond Williams, Mark Williams, Phillipa Willner, Abby Wilson, Mikaylie Winslett, Barbara Withaar, Matthew Wong, Kingsley Wood, Julie Woodbury, Roger Woods, Rupert Woodward, Rachael Wooldridge, Sarah Wootten, Siobhan Wright, Lindsay Wright, Stephen Wyatt, Melissa-Ann Xu, Liang Yao, Melizza Yasuda, Emi Yensch, Merryn Yu, Tantan Zammit, Renae Zhu, Yao Ziliotto, Roger Zivkovic, Danilo Glossary AADAustralian Antarctic Division BMus Bachelor of Music AAZVAmerican Association of Zoo Veterinarians BRSc Bachelor of Rural Science ACCompanion of the Order of Australia BSc Bachelor of Science ACAAssociate of the Institute of Chartered Accountants BSc (Hons) Bachelor of Science (Honours) ACTAustralian Capital Territory Ad Cert Pers MgmtAdvanced Certificate in Personnel Management BSc (Eng) Bachelor of Science (Engineering) BTP (Hons) Batchelor Town Planning (Honours) BVSc Bachelor of Veterinary Science AERAsian Elephant Rainforest BVSc (Hons)Bachelor of Veterinary Science (Honours) AFAIMAssociate Fellow of the Australian Institute of Management CEOChief Executive Officer AGSRCAAnimal Gene Storage Resource Centre of Australia Cert.Bus. StudCertificate Business Studies AGLAustralian Gas Light Company AHRIAustralian Human Resource Institute CITESConvention for the International Trade in Endangered Species AM CPEngChartered Professional Engineer (Australia) Member of the Order of Australia AMMRCAustralian Marine Mammal Research Centre AMSAAustralian Maritime Safety Authority ANFFSAustralian Native Flora and Fauna Sanctuary ANUAustralian National University AOOfficer of the Order of Australia AQISAustralian Quarantine and Inspection Service ARAZPAAustralasian Regional Association of Zoological Parks and Aquaria ARKSAnimal Record Keeping System CESChief Executive Service CSIROCommonwealth Scientific and Industrial Research Organisation DEC Department of Conservation and Environment DET Department of Education and Training Dip Aquaculture Diploma of Aquaculture Dip OHS Mgt Diploma of Occupational Health and Safety DipPark Mngt Diploma of Park Management ASAFAustralian Shark Attack File DSTOThe Defence Science and Technology Organisation ASMPAustralasian Species Management Program EEOEqual Employment Opportunity ASXAustralian Stock Exchange ESLEnglish as a Second Language ASZKAustralasian Society of Zoo Keepers FACVSc Fellow, Australian College of Veterinary Science AWHNAustralian Wildlife Health Network FAICD Fellow of the Australian Institute of Company Directors BA (Comm) Bachelor of Arts (Communications) FAIM Fellow of the Australian Institute of Management BA (Hons) Bachelor of Arts (Honours) FCA Fellow of Chartered Accountants BAppSc Bachelor of Applied Science GMQGraduate Management Qualification BArch Bachelor of Architecture GrDip CommGraduate Diploma Communications BBus Bachelor of Business BCom Bachelor of Commerce GradDip ProfCommGraduate Diploma Professional Communications BE(Hons) Bachelor of Engineering (Honours) GSTGoods and Services Tax BEc Bachelor of Economics Hon Honourable BHA Bachelor of Health Administration HSC Higher School Certificate BA Bachelor of Arts Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 157 Glossary HR Human Resources PRPublic Relations IRFInternational Rhinoceros Foundation QC Queen’s Counsel ISISInternational Species Information System Qld Queensland IUCNInternational Union for the Conservation of Nature QPWS Queensland Parks and Wildlife Service IT Information Technology IVFIn Vitro Fertilisation RFDReserve Forces Decoration RNSRoyal North Shore IZWRInstitute for Zoo and Wildlife Research, Berlin RSPCARoyal Society for the Prevention of Cruelty to Animals JP Justice of the Peace SASouth Australia KEST Koala and Endangered Species Trust SAFESaving Animals From Extinction LAAILicentiate of the Australian Advertising Institute SAPSystems Analysis and Program Development MACS SESSenior Executive Service Member of the Australian Computer Society MACVSc Member of the Australian College of Veterinary Science SCAR International Scientific Committee for Antarctic Research MRCVS Member Royal College Veterinary Surgeons SSCSpecies Survival Commission MBA Master of Business Administration TAFETechnical and Further Education MBE Member of the British Empire TZTaronga Zoo MBus Masters of Business UKUnited Kingdom MCom Master of Commerce US or USAUnited States or United States of America MEng Master of Engineering UVUltra Violet MFIA Member of Fundraising Institute of Australia VICVictoria MIE Member of Institution of Engineers Australia VQCVeterinary Quarantine Centre MIKE Monitoring the Illegal Killing of Elephants WA Western Australia MSc Master of Science WELL Workplace, English Language and Literacy MSDS Material Safety Data Sheets WIRESNSW Wildlife Information and Rescue Service MVS Master of Veterinary Science WPZ Western Plains Zoo WRAPP Waste Reduction and Purchasing Policy NaidocNational Aboriginal and Islander Day Observance Committee NESBNon-English Speaking Background NPWSNational Parks and Wildlife Service NTNorthern Territory NSWNew South Wales OHS&EOccupational Health, Safety and Environment PhD 158 Doctor of Philosophy YATZYouth at the Zoo YWCAYoung Women’s Christian Association ZPB Zoological Parks Board of New South Wales Index AccessIBC Organisational Chart Action Plan for Women Senior Management Team 8-9 Senior Staff 143 Employees by Program Area 148 152 Admission Figures 9, 52, 53 Animal Collection Management and Display see 8-9 Life Sciences at Taronga Zoo 19 Management and Activities see Life Sciences at Western Plains Zoo 22 Nature and Range of Activities 11, 18, 30, 56 Animal Watch and Animal Behavioural Enrichment 26 17, 29, 41, 55 ANZ Conservation Theatre 53 Internal and External Performance Reviews 12-13 Benefits from Management and Strategy Reviews 12-13 Appendices (Contents Page) 119 Assets (Statement of Financial Position) 64 Australian Marine Mammal Research Centre (AMMRC) 31 Australian Registry of Wildlife Health 36 Australian Shark Attack File 31 Australian Wildlife Health Network (AWHN) Board Members, Committees 35 6-7 Catering Services 53 Chairman’s Report 5 Charter (Mission Statement) 2 Community and Social Responsibilities 54 Conservation and Research Projects 30 - 36 Consultants Fees 149 Consultancies undertaken by the ZPB 128 Consumer Response see Customer Feedback 61 Corporate Partnerships Corporate Strategies 45 17, 18, 29, 30,41, 42, 55, 56 Customer Service 61 Director and Chief Executive 10 Education Programs 37 Equal Employment Opportunity 140 Ethnic Affairs Priority Statement (EAPS) 152 Freedom of Information 149 Financial Statements and Notes 63 Guarantee of Service 61 Guest Services and Visitor Experience 61 Highlights 2007/2008 11 Horticulture 18 Human Resources 57 Industrial Relations 58 Information Technology 51 Investment Performance 98 Land Disposal 98 Liability Management Performance 98 Measures of Performance Management Improvement Plans and Achievements Major Problems and Issues Major Works in Progress 5, 10 5, 10 5, 10, 26, 27 Marketing and Promotion 46 Media Relations 48-50 Mission Statement 3 Occupational Health, Safety and Environment (OHS&E) 59 Payment of Accounts 98 Performance Indicators 17, 55-56 Privacy Management 120 Publications 134 Records Management 54 Recycling/ Environmental Programs Research Projects 59-60 123-126 Retail Services 53 Risk Management 54 Security Services 62 Species Management Programs Sponsorship 121-122 42, 44-45 Staff Training and Development 57 The Taronga Foundation 42-44 Tourism Marketing 46-48 Veterinary Services 23-24 Wildlife Rehabilitation 25 Year in Brief see Financials 12-13 Visitation 14-15 Zoofari Lodge Zoo Friends, Association of 53 60, 61,145-147 Management Structure see Appointed Board and Board Committees 6-7 Taronga The Zoological Conservation ParksSociety Board Australia of NSW Annual Report 2008 159 Paper Printing This report is printed on the following paper: Printer: Southern Colour Covers: Sovereign Silk (ISO 14001 Environmental Accreditation; fibre from sustainable forests; elemental chlorine free) Text 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