Canada`s Accounting Top 30
Transcription
Canada`s Accounting Top 30
presents f f Top six busy despite slowdown By GUNDI JEFFREY lthough international f inancial reporting standards (IFRS), new regulatory initiatives and certain tax measures have opened up new revenue opportunities for Canada’s professional services firms, there’s no doubt that the global financial crisis has squeezed both their clients’ and their own business. But even the recession has a few silver linings and the country’s top firms are determined to ride it out as well as possible. “The ongoing global credit crunch — which really just hit industry in the last quarter of 2008 — has affected many of our clients adversely,” says Phil Noble, CEO of Grant Thornton LLP. “Tighter restrictions on borrowing cash have prevented many of our clients from obtaining the necessary resources to fund operations and finance new investments. Reduced consumer confidence has led to a reduction in demand for many of our client’s products and services. For firms that export, the global nature of the crisis has seen a reduced demand from overseas markets.” “We expected this to be a challenging year — and it is — but we A are still seeing some growth in our business,” adds Lou Pagnutti, chair and CEO of Ernst & Young LLP. “It’s true that companies are cutting back on spending in all areas, including professional services. Our clients, however, see us as trusted advisors who can help them find their way through these difficult times. And as you would imagine, there is a significant need for our restructuring experience in the market.” And a need for advice, too. “We’re encouraging our client service professionals to focus on the potential risks that tough economic times and tight credit markets mean for the viability of our clients’ businesses,” explains Bill Thomas, CEO of KPMG LLP. “To that end, we’re advising our people to stay close to our clients, closer now than ever. We need to listen to their concerns, understand the challenges they face and then to help them overcome these challenges. If we do this right, clients will remember that we were there for them at difficult times — and we’ll strengthen our relationships with them.” Chris Clark, CEO of PricewaterhouseCoopers LLP, agrees that there are still many opportunities in the marketplace, “such as assisting our clients with the implementation of international f inancial reporting standards, developing corporate social responsibility programs, helping with cost reduction and prof it improvement programs, or assisting governments (to) implement their infrastructure spending.” As well, PwC has developed a taskforce to help clients manage the downturn, “providing insight into the recession and practical advice on how they can manage through these challenging times.” Moreover, he says, there are opportunities on the accounting and auditing side of things. “The economic crisis has required companies, auditors and regulators to address complex accounting and disclosure issues not generally seen in better times. These include determining whether assets such as investments and goodwill are impaired, estimating values when markets are illiquid and assessing going concern and liquidity issues.” There are going to be both risks and opportunities in the current environment, acknowledges Alan MacGibbon, managing partner and chief executive of Deloitte & Touche LLP. “Both Deloitte and its clients have to deal with a myriad of changes and volatility in the economy and marketplace. We plan to take advantage of the opportunities the current environment offers while tightly managing our expenses and spending levels, including critically examining all our programs. And, while predicting the future is difficult, we are maintaining a balanced view.” The fact is, adds Keith Farlinger, CEO of BDO Dunwoody LLP, most accounting firm clients will continue to require accounting and tax services and, in past economic downturns, “our experience has been that clients need more, not less, counsel.” He believes the greatest opportunity for growth may lie in advisory services. He also sees forensic services growing as, “in an economic crisis, there is definitely an increase in the incidence of fraud.” In prosperous times, explains Clark, “fraud is often driven by greed. In a crisis, fraud is often driven by desperation. Experience tells us that in an economic downturn, demand for our services will arise out of the exposure of fraud which occurred during prosperous times. “During a downturn, some companies may relax fraud prevention and investigation activities in an effort to cut costs. These cost cutting measures can have a significant negative impact on internal controls, such as weaker enforcement of segregation of duties and fewer resources dedicated to internal audit, compliance and anti-fraud initiatives,” he adds. “It is critically important that companies continue to task fraud as a priority and seek forensic assistance to evaluate and reinforce the key components of an anti-fraud regime.” The imminent introduction of IFRS has also been keeping firms quite busy and will continue to do so as conversion projects ramp up. Already, the Canadian Securities Administrators (CSA) are asking for management discussion and analysis (MD&A) disclosures for the 2008 fiscal year on what conversion plans Canada’s public companies are putting into place. As a result, says Farlinger, BDO professionals focusing on See Tough on page F3 The Bottom Line April 2009 F2 By GUNDI JEFFREY t 41, Bill Thomas, who became chief executive officer and senior partner of KPMG LLP in Canada on New Year’s Day, is one of the youngest people ever to lead a national firm. He takes the helm during a worldwide financial crisis, a continuing shortage in skilled professionals and major changes in the regulatory landscape. Those challenges do not appear to have softened his focus on an ambitious corporate vision. “I want us to be the envy of (Canada’s) professional services firms, not just the Big Four but all of them,” he says. Although a candidate for the top job, Thomas says he never expected to get it, which gave him the freedom to speak his mind and sketch out his vision for KPMG. “When you go into something not expecting to be chosen, you can say what you think. I had strong views about where the firm should be going and I think our board found that refreshing.” He describes his business mantra in one word, relationships. That is based on “building long and deep relationships with five groups: clients, future clients, local communities, the global firm, and with each other within the firm.” In these trying times, he adds, “It is A not enough to be among the biggest or the best. More is needed. “If we build great relationships with clients, provide service delivery second to none, and provide exceptional knowledge and experience that is recognized throughout the profession, it will give us the opportunity to differentiate ourselves from the rest.” A looming challenge for him is the fact that very soon the professional talent pool could run dry. “Over the next few years there is going to be terrific competition for talent, and 2012 will be the watershed year. There won’t be enough talent to go around. Unless more Canadians delay retirement or immigration increases drastically, there will soon be more people leaving the workforce than entering it. So, skilled professionals will continue to be in short supply.” And for that supply, he says, “We’ll be competing with not only the Big Four, but with all the professional services firms. So, if we want to be successful in the future, we need to attract and retain the best people. To do that, we must be a people organization; KPMG has to be the place where people want to be.” Therefore, for Thomas, one of the most important relationships of the five he noted is with KPMG’s T HOMAS New leader didn’t expect top job staff: “It’s a relationship for life. We help them build their careers and reward long-term career choices. Even if they move to industry, they are still part of the KPMG family. There is a bond there that is nurtured forever.” Thomas believes that this cause is helped by what he calls the waterfall theory. “My job is to motivate, engage and excite the people that are around me, partners, senior management and the community I play in. They, in turn, will engage and inspire the people around them, and so on. One person doesn’t motivate the entire organization but, collectively, we can motivate the entire organization.” Another important part of Thomas’s platform is KPMG’s role in the 30 or so communities it serves, including a strong commitment to the environment. “These days you have to be a top corporate citizen,” he says Thomas began his career with KPMG in Vancouver in 1990. He was audit leader for the Greater Vancouver Area practice, managing a staff of 450, and was appointed office managing partner in 2006. He co-chaired the finance committee of the 2006 World Junior Hockey Championships. He moved to Toronto in 2007 to serve as KPMG’s deputy CEO. The firm is soon moving into an environmentally friendly building in downtown Toronto and, among other initiatives, are reduced business travel, paper and energy use. The firm also facilitates assessments of employee homes to help identify potential energy efficiency improvements. These types of efforts, says Thomas, “are no longer nice-tohaves, they are table stakes of the future.” Global relationships are another focus. “Think about where the world is going. It’s moving to a more global level all the time. Clients are becoming more global and they expect constant, thorough service wherever they are.” Thomas points to Canada’s upcoming change to international financial reporting standards (IFRS) as one example of globalization. Even the U.S. is buying into that system. “The world is turning to IFRS and soon we will all be speaking one (accounting) language.” The firm expects IFRS conversion to be an important source of new revenue in the coming two years and has recently established a national IFRS practice. And in the past six months, partners from other KPMG firms in France, South Africa and Australia have joined the Canadian firm to focus exclusively on IFRS engagements. These are the trends influencing the KPMG he has inherited, Thomas notes, “And we need to make sure that the firm plays a leadership role on both the global and domestic playing fields.” He says he has always looked for a job where he could make a difference and have fun. “I would not settle for one without the other.” Enlarging KPMG’s profile according to his vision will certainly fulfill one of those ambitions — and fun is in the eye of the beholder. By GUNDI JEFFREY etting close — real close — to clients and helping them navigate through the current financial turbulence is one of the platforms espoused by Phil Noble, the executive partner and CEO of Grant Thornton LLP since April 2008. And he’ll step right into your living room to prove it, in a manner of speaking. In an innovative way of reaching out to clients and the public, Noble appears, seemingly almost life size, in a video on the firm’s web page to talk about the economy and offer practical advice to help Canadian businesses survive and even thrive in this downturn. In his website chat, he directs viewers to The Credit Crunch, a comprehensive Grant Thornton document that describes how the tight credit markets affect a typical business, and gives a 10-point checklist of what they might need to do to survive. “We see this as an ‘off the meter’ consultation to help clients manage the specific challenges of these difficult times,” Noble told The Bottom Line. “We felt compelled to reach out to clients being threatened by the global credit crunch and economic downturn G and give them practical guidance on how to move forward.” Showing committed leadership in the marketplace on how to manage the downturn, he believes, “will give us a great opportunity to assist our clients in tangible ways while, at the same time, growing our firm.” Noble, who makes no bones about his enthusiasm at being asked to serve in the role as CEO and working with “the best team in the business,” has spent most of his professional life with Grant Thornton, starting in 1983 as a staff accountant while living in Vancouver. Now that he’s Grant Thornton’s chief executive, Noble has decided that his firm — which has enjoyed success to date — didn’t need to change its overall strategy much, it just required a little tweaking. The current focus is on “ensuring excellence in its strategic execution,” he said. “We consider ourselves to be in an excellent competitive position. Our people and our clients will tell you that we’re quite distinctive. And our people are our differentiator.” Although all firms tend to say that, Noble insists it is really N OBLE Noble’s premier cause is client service true for Grant Thornton. “Survey after client survey tells us that our clients value our quality, our people and their relationships with our people.” This client perspective, and the dedicated team he works with, “made taking on the CEO responsibilities very appealing.” Noble and his partners came up with three “focus priorities” to capitalize on the firm’s momentum. “We wanted to significantly improve our external focus to take advantage of the market opportuni- ties.” Even in tough times, Noble said, there are chances to help clients survive the crisis and come out intact on the other side, perhaps even stronger. Second, “we wanted to improve our internal operational excellence, to ensure a high level of internal efficiency in our operation.” Third — and, in a way, closing the loop — “we wanted to be highly aligned strategically and directionally with the market and our clients.” This would involve anticipating and fulfilling market needs. “It’s about agility – about understanding and responding to needs quickly.” To raise visibility for the firm while also giving back to the community, Noble said he and others in Grant Thornton plan to speak out more, something he believes the profession has done well but perhaps not enough. “We need to collectively contribute more to public policy debates on societal issues, such as effective corporate governance, regulation and economic issues, areas where we have clear expertise.” Noble acknowledges that, in the coming year, the economy will undoubtedly have a negative impact on the profession, leading to more intense competition for fewer engagements and a downward pressure on fees. “It all depends on how long the recession lasts and how deep it becomes.” Unquestionably, the firm will have to practise good cost control, but that’s not a strategic imperative, “it’s just good business.” He has not reduced expected growth targets one whit. “We are rooted in what we do well, and our pattern of growth should continue. We are diversified geographically and by practice area. “As long as we keep a sharp focus on operational details, take a multi-dimensional approach to our business strategies and stay balanced, we will continue to have intellectually, emotionally and financially rewarding careers in an organization that is sustainable in every way.” Noble became a partner in the firm in 1990. He served as chair of the firm’s national policy board, managing partner for the three greater Vancouver offices, international business centre director and as national managing partner starting in 2006. In early 2008, he relocated to Toronto to begin his tenure as CEO. F3 The Bottom Line April 2009 Tough times call for creative moves Continued from page F1 public companies are beginning to be more occupied with helping clients make the necessary MD&A disclosures. Clark says that PwC is “actively engaged in helping clients navigate and prepare for IFRS. In fact, we have over 135 dedicated IFRS champions addressing clients’ IFRS issues from all angles.” Pagnutti adds that many clients have now completed their initial IFRS diagnostic, or impact assessment, and are moving on to the more detailed conversion planning and implementation. Deloitte’s MacGibbon points out the U.S. roadmap for transition to IFRS. “If that timetable is met, Canadian and U.S. reporting issuers should be on the same accounting standards by 2014.” As well, “the CICA is developing a strategy for non-publicly accountable entities and, on the auditing side, is proceeding at a rapid pace to convert Canadian GAAS to international standards on auditing.” All of these developments will have a profound impact on the work opportunities of Canada’s accounting firms. The country’s public companies also now have to meet new CSA requirements calling on CEOs and CFOs to certify the design and, ultimately, the effectiveness of their internal controls over financial reporting. This means, says Thomas, having to educate clients about the key changes in these requirement and their implications for management, boards and audit committees. Noble adds that this requirement will “certainly represent a struggle to gather all of the information required” and his business risk services team is helping clients review their control frameworks and testing controls to support their conclusions. A number of new tax initiatives are also filling tax agendas, in particular a major change to the U.S.Canada tax treaty. As of Jan. 1, 2008, Canadian withholding tax no longer applies to most arm’s length, unrelated party payments of interest. “This dramatic change,” says Clark, “will now f inally permit the tax eff icient cross-border securitization of billions of dollars of Canadian consumer and corporate receivables in U.S., European and other capital markets throughout the world.” Despite all the positives, says MacGibbon, “in these uncertain times, clients are being more cautious with their spending.” So are the firms. “We continue to monitor Rank by Revenue 2008 2007 Firm / Year End / Head Office enable us to build our business, reduce our costs, develop our people and make it easier for them to work with each other and our clients. We’re still committed to investing in training and learning, in technology, and in selected market-facing efforts.” PwC shares that commitment. “We believe that our strategic priorities are the right priorities for the firm notwithstanding what’s happening in the marketplace today,” Clark stresses. “As a result, we are committed as much as possible to staying the course and investing in the business to achieve our goals.” And that, say all the f irms, means continuing to invest in their people. Farlinger, for example, does not foresee any layoffs for BDO, “as it is important for the future to keep our good employees and we still need the right people with the right skill set.” In fact, he adds, if some of the firms do start laying off, “there may be opportunities to further strengthen our team across the country.” Noble says it would be “irresponsible to describe accounting firms as a safe harbour for staff. However, there probably has never been a better time for our profession to truly make a difference. Top talent is always in demand.” Pagnutti agrees. “Like many firms in the profession, we have made some very limited staff reductions, but we’re still larger than we were last year. We still plan to hire hundreds of new graduates in the fall. We also continue to recruit more experienced people into key areas of our business. And while the current economy has made the talent pool broader and deeper, it hasn’t necessarily made it any less challenging to recruit truly great performers.” All the firms expect 2009 to be a difficult year. But Pagnutti is “confident that we’ll get through this and help our clients do the same.” On the revenue side, says Thomas, “we’re looking at a very tight, competitive marketplace. On the cost side, expense control will become more important than ever.” BDO, says Farlinger, “will continue to grow our people, add to our depth or consummate mergers and acquisitions if they fit. Interestingly, we see more opportunities for mergers in these economic times.” Clark concludes that “change can sometimes be challenging but it is invariably stimulating, encouraging creative thinking and new ways of looking at the world and at business. Revenue 2008 ('000s) Revenue change % Partners/ Principals (+/-) Professional Staff (+/-) Revenue per prof. staff +6.9 546 (+30) 5411 (+360) 262,244 57 (+6) N/A +4.5 437 (-10) 3,551 (+87) 315,974 33 N/A +2.9 423 (+5) 3,535 (-20) 300,481 25 N/A 1 1 Deloitte & Touche LLP / May 31, 2008 / Toronto 1,419,000 2 2 KPMG LLP / Dec. 31, 2008 / Toronto 1,122,022 1,062,200 1 Number Revenue splitting of offices A&A/MAS/tax/other 3 3 PricewaterhouseCoopers LLP / June 30, 2008 / Toronto 4 4 Ernst & Young LLP / June 30, 2008 / Toronto 856,000 +2 318 (+17) 2576 (+28) 332,298 14 N/A 5 5 Grant Thornton Canada / Dec. 31, 2008 / Toronto 425,800 +3.9 416 (-2) 2300 (+54) 185,130 105 (+6) 53/16/18/13 6 6 BDO Dunwoody LLP / Dec. 31, 2008 / Toronto 339,698 +9.6 327 (+11) 1,543 (+3) 220,154 95 N/A 7 7 Meyers Norris Penny LLP / Dec. 31, 2008 / Calgary 260,000 +23.8 189 (+29) 557 (+129) 466,786 43 (+1) N/A 8 8 Collins Barrow National Co-operative / Dec. 31, 2008 / Waterloo, Ont. 126,100 -4.5 153 (-6) 454 (+21) 277,753 39 (+1) 67/8/21/4 9 9 RSM Richter / Dec. 31, 2008 / Montreal/Toronto 115,339 +3 88 329 350,574 3 43/35/20/2 110,857 +12.1 102 (+2.5) 527 (+81) 210,355 29 58/10/19/13 10 1 our own business environment and practise the fundamentals of sound business management: wisely managing discretionary spending, focusing energy on our clients and continuously communicating with each other.” Thomas notes that KPMG is looking “carefully at discretionary expenses such as meetings and travel. We’re asking people to treat every f irm expenditure as if it were their own personal money.” Pagnutti concurs. “We’ve made large cuts in air travel that’s unrelated to clients, for example, which has helped us significantly reduce our costs and carbon emissions. Overall, I think this downturn has pushed us to take a good, hard look at our business and helped us find ways to do things more efficiently and cost-effectively, and that’s not a bad thing in any economy.” Farlinger believes that accounting firms “are, in general, financially prudent enterprises.” All the same, “at BDO, we will continue to invest in initiatives that will help us better service our clients, keep and attract good people and create opportunities for growth.” Indeed, says Pagnutti, “We can’t sacrifice long-term value for short-term gain. That’s why we’re moving ahead with plans that will 10 2 PKF Canadian Firms / Dec. 31, 2008 Only data from the named member firm or the exclusive member firms within the network/association is included. Data relating to non-exclusive associate or affiliate firms is not included. 2 PKF Canadian Firms figures include the firms of Smythe Ratcliffe (Vancouver); Walsh King (Vancouver); Young, Parkyn McNab (Lethbridge); Catalyst (Calgary); Heywood Holmes & Partners (Red Deer); Vitrus Group (Saskatoon); Scarrow & Donald (Winnipeg); RLB (Guelph); Kraft Berger (Markham); PKF Hill (Toronto); Fauteux, Bruno, Bussiere, Leewarden (Montreal); Harel Drouin-PKF (Montreal); Neal, Pallett & Townsend (London) FROM LOTUS LAND TO THE BIG SMOKE AND ALL AROUND THE WORLD. MSCM LLP Toronto and DMCL LLP, Vancouver are now part of the Moore Stephens Association. Tap into the knowledge and resources of almost 370 firms, nearly 650 offices, and over 21,000 people located in 98 countries; join the Moore Stephens Association today. www.msnainc.org/joinus | [email protected] | 201.291.2660 The Bottom Line April 2009 F4 Deloitte & Touche LLP KPMG LLP PwC LLP eloitte celebrated its 150th birthday in 2008. According to managing partner and chief executive Alan MacGibbon, “We have proven throughout our long history that we adapt well to challenge and change — which last year certainly presented. While the year started more slowly than expected, we built momentum throughout the year and came through reasonably well.” The firm’s 2008 growth of 6.9 per cent was just a touch less than that of the previous year. Deloitte’s tax business — the largest in Canada — “continues to outperform the market.” MacGibbon also singled out the firm’s consulting and financial advisory services as being particularly successful, “driving growth for our firm.” The private company services (PCS) practice experienced strong growth, as a result of mergers with Verrier Paquin Hébert in Quebec and Mintz & Partners in the GTA and the dedicated PCS practices in Montreal and Toronto. In the fall of 2008, Deloitte also completed a merger with Scott, Rankin and Gardiner in the Ottawa area. Another key win was being selected as the official professional services provider to the 2010 Olympic and Paralympic Winter Games. As well, Deloitte enhanced several service areas “in response to current demands from the marketplace.” The corporate responsibility and sustainability team helps clients better respond to issues of sustainable development and integrate them into core business strategies, MacGibbon said. And, with IFRS now a clear strategic priority for publicly accountable enterprises, “we saw IFRS-related revenues grow as our clients develop and implement their IFRS conversion plans.” ill Thomas, CEO and senior partner, agrees that IFRS conversion “has become a major priority for most public companies in Canada,” and the firm has “won a significant amount of new business from companies that have chosen to put their IFRS conversion projects out to tender. We expect this to be an important source of new revenue for the coming two years.” In addition, Thomas notes, KPMG “continued to win important clients and assignments in all areas of our business.” The tax practice, in particular, had strong results, “driven by a continuing flow of policy developments from the Canada Revenue Agency and by a growing demand for international tax advice from our clients.” And the firm’s dedicated private-company business, KPMG Enterprise, also posted healthy revenue growth last year. “Our national advertising campaign for KPMG Enterprise generated a lot of interest in the market about our services for private companies,” Thomas adds. KPMG is now helping its TSX-listed clients to meet requirements for CEOs and CFOs to certify the design and, ultimately, the effectiveness of their internal control over financial reporting, which also contributes to the firm’s bottom line. Corporate transactions generate demand for many of KPMG’s service. But, says Thomas, “When transactions dry up, as they did this year, it becomes harder for us to generate new revenues from these service lines.” In 2008, the firm was recognized as one of Canada’s top 10 employers by the Financial Post. hris Clark, CEO, says current market conditions are challenging but they “provide opportunities to assist clients in adapting and reshaping their businesses to meet the changing marketplace and the new economic reality.” For example, the firm launched a restructuring and distress strategy group to help clients find solutions for managing in a downturn. More than 30 fully dedicated partners and managing directors and 100 experienced restructuring and distress strategy professionals help clients with their restructuring strategy and implementation issues. But PwC’s 2008 primary revenue growth came from the tax and advisory practices, which “continue to be main focal points for future growth across the world and, in (fiscal year 2008), for the first time, accounted for more than half of our global revenues.” Clark says the pipeline of public-private partnerships (PPP) deals in Canada is growing, noting that Project Finance magazine ranked PwC Canada as top Financial Adviser — Canada Public-Private Partnerships from 2004 to October 2008, in terms of both number of deals and dollar volume. Over the past four years, PwC was engaged for six PPP deals worth close to $3 billion. As well, IFRS was a significant source of revenue. “To date, we have over 200 IFRS conversion projects at varying stages in the transition, and we expect to see increased activity as they complete their transitions into 2011.” While assurance remains the centre piece of PwC’s business, “We expected the reduction in its growth from the significant growth levels over the past couple of years associated with the introduction of SOX.” D Rank by Revenue 2008 2007 11 12 B Firm / Year End / Head Office 3 BHD Association / Dec. 31, 2008 / Toronto 4 C Revenue 2008 ('000s) Revenue change % Partners/ Principals (+/-) Professional Staff (+/-) Revenue per prof. staff 71,371 +7.3 80 (-7) 376 (+3) 189,816 14 59/13/25/3 -13.8 45 (-12) 278 (-27) 221,367 7 (-3) 67/7/21/5 5 Number Revenue splitting of offices A&A/MAS/tax/other 12 11 Nexia Canada / Dec. 31, 2008 / Toronto/Calgary 61,540 13 13 HLB/Schwartz Levitsky Feldman / Dec. 31, 2008 / Montreal 48,400 +5.3 69 (+12) 227 (+38) 202,643 8 (-1) 64/0/21/15 14 14 Mallette / August 31, 2008 / Quebec 43,450 +9.5 52 (+10) 389 (+2) 111,697 22 65/15/15/5 15 15 MacKay LLP / Dec. 31, 2008 / Vancouver 37,900 +11.8 34 185 (-1) 204,865 8 55/6/22/17 16 16 EPR Canada Group Inc. / Dec. 31, 2008 / Maple Ridge, B.C. 31,541 +19.9 59 (+5) 202 (+23) 156,144 38 (+4) 64/9/20/7 29,150 +26.2 24 (+4) 172 (+38) 169,477 4 (+1) 70/10/20/0 +12 26 (+13) 112 (+76) 250,000 4 (+2) 51/21/17/11 17 19 6 Moore Stephens North America (Canadian firms) / Dec. 31, 2008 / Vancouver 28,000 7 18 29 Fuller Landau / Dec. 31, 2008 / Toronto 19 18 Porter Hetu International / Dec. 31, 2008 / Montreal 26,500 +10.4 62 (+1) 130 (+10) 203,846 43 (+2) 65/15/18/2 20 17 Soberman LLP / Dec. 31, 2008 / Toronto 25,287 +3.7 22 (-2) 124 (+46) 203,927 2 71/14/9/6 3 BHD Association figures include firms D&H Group (Vancouver); Buchanan Barry LLP (Calgary); Veres, Picton & Co. LLP (Edmonton); Thomson Jaspar & Associates (Saskatoon), PKBW Group (Winnipeg); Millard Deslauriers Shoemaker LLP (Toronto); Hyatt Lassaline, LLP (Windsor); Marcil Lavallée (Ottawa); Demersbeaulne (Montreal); Choquette Corriveau (Québec City); LeblancNadeau Bujold (New Brunswick); Hilborn Ellis Grant LLP (Toronto) 4 Nexia Canada figures include firms Davidson & Company LLP (Vancouver), Zeifmans LLP (Toronto), Hudson LLP (Calgary), Nexia Friedman LLP (Montreal), Perrault Wolman Grzywacz & Co. (Montreal), Lyle Tilley Davidson (Halifax) 5 Please note that the decline in revenue is entirely caused by the elimination of duplicate representation in Toronto. In fact, aggregate 2008 revenue for the current firms is up 9 per cent from 2007. 6 The above figures are combined for two Moore Stephens Affiliates in Canada: DMCL LLP and MSCM LLP 7 Revenue from 2007 restated to $25,000,000 F5 The Bottom Line April 2009 Ernst & Young LLP Grant Thornton LLP BDO Dunwoody LLP hief executive officer Lou Pagnutti acknowledges that “we’re operating in a very challenging business environment, and we’re seeing this have an impact across our businesses. Our advisory and restructuring businesses are doing well in a tough market, but we’re seeing slower growth in other areas.” Clients, he adds, “are being careful about spending in all areas, including what they spend on professional services.” Nevertheless, he says, “all of our businesses made a strong contribution to our bottom line.” As with the other firms, most of Ernst & Young’s growth was in tax and transaction advisory services. The second half of the year saw assurance and advisory services grow, “as clients needed help with IFRS and addressing risks related to the financial crisis.” And that has definitely brought in new business. “It may have taken a while, but IFRS conversion is on the management agenda today. We’ve found that more and more companies understand that IFRS isn’t simply a technical accounting exercise, but a major change that can have implications across the business. And they also see the value of getting an early start on the conversion effort. Larger companies are moving first and faster, because they have more resources available to them.” To help businesses achieve their IFRS objectives, Ernst & Young has invested in training, recruited professionals with prior IFRS experience and tapped into the firm’s extensive network of people in other countries who have already helped companies convert. Ernst & Young also launched a new advisory services platform in Canada and around the world “to bring our risk and performance improvement professionals together into a single advisory network.” rant Thornton’s new CEO Phil Noble believes that the global financial crisis has actually triggered greater demand for some services, “especially restructuring and reorganization, and operational improvement services. Our forensic and investigative services area has also seen an increase in demand, given the heightened risk in the current environment.” Grant Thornton enjoyed broad-based organic growth in almost every core sector and service line, Noble said. “In particular, 2008 has been an excellent year for our audit and assurance practice despite the significant downward pressure on assurance-related fees experienced throughout the industry.” The firm continued to make excellent progress in the key areas the leadership focused on in 2008. It launched a new national specialist advisory services practice “and we look to continued growth and success in this area in the months ahead.” Noble says his firm is the market leader in Atlantic Canada “and we have continued strong growth throughout the region in both fee volume and clients served.” The western region has also achieved “exemplary growth and success in key markets for our firm.” On the minus side, the mergers and acquisitions service area has been tightening up, as business owners are reluctant to sell their businesses in this market. “However, as we have been advising clients, now is the time to prepare and groom the business for sale, looking for ways to improve performance, increase profitability and shed non-core businesses.” The drop in deal flow has also had an impact on some of Grant Thornton’s sophisticated tax planning services, “although, generally, tax is holding up well.” To a certain extent, says Noble, “our service offerings counterbalance themselves and increased demand in certain areas offset declines in others.” ne of the few f irms among the top six to almost match its good 2007 performance was BDO Dunwoody. “We met our targets,” says CEO Keith Farlinger, “and are very pleased with our results.” The financial crisis hasn’t cramped BDO’s style, he adds. “In past economic downturns, our experience is that clients seek more counsel not less, so we don’t anticipate any services areas to experience slowdowns this year.” The firm has also seen a growing demand for IFRS services. “More and more of our clients and non-clients are seeking advice to comply with the new requirements,” Farlinger explains. As well, BDO’s professionals focusing on publicly accountable enterprises were called on to help clients with the new (management’s discussion and analysis) disclosures required for the 2008 fiscal year. But BDO’s stellar 2008 growth was driven by good results in all of its business lines. “The Canadian economy is led by a significant middle market comprising medium to large private enterprises and small-to-midsized public companies — companies that make up the bulk of our client base and target markets. “These companies continued to grow and drive the Canadian economy, albeit at a slower pace than in the past few years.” These clients always require accounting and tax services. And most “wanted to ensure that they had their businesses in order to better weather the downturn. We were able to work with them on those initiatives. “And they will all require more from BDO as they move forward.” C Rank by Revenue 2008 2007 G Firm / Year End / Head Office O Revenue 2008 ('000s) Revenue change % Partners/ Principals (+/-) Professional Staff (+/-) Revenue per prof. staff Number Revenue splitting of offices A&A/MAS/tax/other 21 20 The AC Group / Oct. 31, 2008 / Bedford, N.S. 25,200 13.5 47 (+2) 163 (+28) 154,601 18 (+1) 70/10/15/5 22 21 Welch LLP / Jan. 31, 2008 / Ottawa 23,500 +6.8 32 (-6) 114 (-12) 206,140 9 (-2) 69/5/18/8 23 26 Ginsberg Gluzman Fage & Levitz LLP / Dec. 31, 2008 / Ottawa 18,950 +25.5 13 75 (+15) 252,667 10 (+2) 24/8/16/52 24 23 SF Partnership / Dec. 31, 2008 / Toronto 18,700 +6.9 15 (+1) 82 (-11) 228,049 2 (+1) 40/20/20/20 24 24 Manning Elliot LLP / Dec. 31, 2008 / Toronto 18,700 +10 20 (+1) 102 (+22) 183,333 2 80/5/15/0 26 25 Millard Rouse & Rosebrugh LLP / July 31, 2008 / Brantford, Ont. 16,700 +5.7 27 (+2) 64 (+7) 260,938 6 50/20/30/0 27 28 Wolrige Mahon LLP / Dec. 31, 2008 / Vancouver 13,278 +9.3 16 (+1) 68 195,258 1 (-1) 49/19/21/11 28 27 Segal LLP / Dec. 31, 2008 / Toronto 12,782 +0.2 18 (+2) 45 (-2) 284,044 1 59/5/26/10 29 30 Taylor Leibow / Dec. 31, 2008 / Hamilton, Ont. 11,000 +7.7 10 48 229,170 2 44/5/27/24 30 -- Lemieux Nolet / Dec. 31, 2008 / Levis, Quebec 10,693 +12.1 19 (+1) 50 (+5) 213,860 4 (-1) 70/5/10/15 The Bottom Line April 2009 F6 T also saw steady growth, picking up new clients and not losing clients.” Another factor in the firm’s rise, explained Jacobs, is that it signed up several years ago with DFK International, an association of independent accounting firms and business advisors. “That has helped us to compete with some of the bigger firms. We have coverage across Canada and North America and Europe and if we need any work done in China we’ll send it to our Chinese affiliate, or in the U.S. our U.S. affiliate. We have representation across Canada and that really helps us provide services to our clients.” For Lemieux Nolet in Levis, near Quebec City, which placed 30th on the 2008 list, its first appearance in the Top 30, diversification is the key to success. When the firm was founded in 1996, the partners developed a lot of clients in the audit field, said Stéphane Dumas, a partner with the firm. But the plan was to offer diversified services. “So, we developed our forensic accounting, we developed the business valuation, bankruptcy trusteeship, and tax and risk management services. It’s like we’re a small firm, but with the specialities. We were able to develop and get access to clients that need those services and they appreciate our service, and after that they became clients of our audit services.” The strategy has paid off handsomely for Lemieux Nolet. The firm had revenue of $10.7 million in 2008, up 12 per cent from $9.5 million in 2007. The plan going forward is to stay the course. “Our forecast is to continue the growth,” said Dumas. “We think it will increase by 10 per cent next year. Part of that will come from new clients in the audit field and we are pretty consistent in our practice in business valuation.” Mergers of accounting industry firms have driven some clients to the doors of Lemieux Nolet. “The fact that some of the major firms merged made some clients unhappy,” said Dumas. “We’re seeing a lot of clients who have the feeling that they aren’t getting good service for the amount of fees.” For Smith Nixon of Toronto, a full service business advisory, accounting and audit firm which just missed out of the Top 30 in 31st place with revenue of $10.4 million, the strategy is to focus on niche areas. “Part of our strategy is to be the dominant mid-tier firm in Toronto and the one way we think we can achieve that is by focusing in on where our abilities are, so we have some niche areas that we feel very comfortable dealing with, like mutual funds and flow-through D UMAS By GRANT CAMERON he Davids of the accounting industry, it appears, are using a variety of tactics to compete with the Goliaths. Smaller firms on the list of Canada’s top accounting companies are focusing on niche areas, offering more diversified services and making an effort to forge better relationships with clients. The fact they’re picking up disgruntled customers from mid-tier accounting firms that have merged with bigger companies has also helped the bottom line of the smaller players. “Really though, the key to success these days is how you manage your relationships with your clients,” explained Nigel Jacobs, chief executive officer of Taylor Leibow in Burlington, Ont. “We obviously benefited from a pretty good economy early on in the year but at the end of the day it was because we’re always looking for business opportunities and we’re always looking to add value to our clients, and when you can do that you’re always going to do well.” Taylor Leibow is listed 29th on the rankings for 2008, up one spot from the year before. The firm had revenue of $11 million in 2008, up 7.7 per cent from $10.2 million in 2007. Jacobs said the firm planted its seeds for success a few years ago when it put more effort into areas like valuations and litigation support, and that investment began to pay off in 2008. “This year was just a case of where some of those investments we made in some of our areas, like our valuations and litigations support, just continued to grow. Our assurance and accounting areas J ACOBS Mid-tiers focus on relationships funds,” said John Sinclair, partner and member of the management committee at the firm. Smith Nixon has traditionally been in the top 35 accounting firms. Its revenues in 2008 were 10 per cent higher than the figure of $9.5 million for 2007. And going forward, Smith Nixon expects good years in both 2009 and 2010. Partner Rhonda Klosler said public company work is growing and the firm will be focusing on growing its IFRS consulting service. “Our practice is predominantly assurance based and we don’t offer a lot of specialized services so in terms of growing the practice we’ll focus on what we can do with our audit clients, as opposed to some firms that would have transaction work or evaluation work potentially.” Meanwhile, Sinclair said mergers of firms like Deloitte & Touche and Mintz & Partners in late 2007 have resulted in more mid-tier clients looking to other firms. “What we try and do is fit the mid-tier clientele and as mid-tier firms like Mintz join the national firms, that creates opportunity for us to take on those clients that don’t like that change, and aren’t happy to go to the larger firms,” he said. “In the public company realm there was traditionally an understanding … that you needed the national firms, whereas now people are realizing you don’t and that’s worked in our favour.” Karim Jamal, a professor in the department of accounting and management information systems at the University of Alberta at Edmonton, said he’s not surprised that some of the smaller firms are picking up clients as a result of mergers in the industry. “The firms are partly in the relationship business and so merging creates a bit of noise. If a firm merges with another that automatically unhinges that relationship and some portion of people will drift away, especially if the new guy coming in is going to charge a lot more. “If I’m already a client of a medium-sized firm, most likely the reason I’m a client of a mediumsized firm is that I didn’t need a big firm, and I wasn’t willing to pay for the extra fees that they charged, and I didn’t value whatever brand image or whatever attribute they have.” While smaller firms might be picking up clients, Jamal noted there is a danger as mergers leave businesses with a smaller pool of accounting firms to choose from. “If you have a company with aspirations to go public and raise money and things like that, then you have very little choice.” By GRANT CAMERON oug Frondall never thought he’d become an accountant, much less take the helm of an industryleading association. Cars, you see, were his f irst love. “When I graduated from high school, I went to work as an auto mechanic,” he explains. “I worked at that job for seven years.” One day, though, he decided to try something different. So, he got into sales and, in the process, ended up rubbing shoulders with chartered accountants. “I got to meet a few guys who were chartered accountants and developed a knowledge and respect for their ability, and D decided if I was going to go back to school I’d like to get into my own business. I thought that one of the best backgrounds for owning your own business was accounting. “I got in there and enjoyed the marketing side of accounting rather than the public practice side,” says Frondall. “When I was doing my articling for my CA right out of university, I started developing my own client base and enjoyed helping people run their own business. “I just kind of stuck with it. I never looked back.” Today, Frondall is chief executive officer and managing partner of Virtus Group LLP, one of the largest accounting and business advisory services f irms in F RONDALL ‘Gear-head’ opted for a new challenge Saskatchewan. He’s also the f irst Canadian chairman of the board of directors of the PKF North American Network (NAN), an association of 85 independent accounting firms. The 13 firms in the Canadian division of PKF had revenue of $111 million in 2008, placing the association 10th on the list of top accounting companies in this country. The revenue of PKF Canadian f irms was up 12 per cent over the figure of $98.9 million in 2007. Frondall credits PKF — and in particular its executive leadership forum — for helping Virtus grow its revenues from approximately $4 million a decade ago to more than $8 million today. The forum has separate twoyear courses for executives, experienced partners, new partners and managers. Frondall partici- pated in the course for executives. As part of it, he listened to presentations and worked with an industrial psychologist. Executives put their issues on the table and focused on setting up ways to fix them. “It was a real wake-up,” recalls Frondall. “We saw evidence that there was a better way of doing things. It helped us with our growth by making us focus and be more strategic. It made us step back and say: ‘OK, you’ve got limited resources. What’s the highest and best use of those resources?’ “There was some work we just stopped doing. It taught us to be a lot more strategic in everything See Sales on page F7 F7 The Bottom Line April 2009 Sales side always intrigued Virtus CEO Continued from page F6 we do, on revenue, on retention of staff, training of staff, right on down to the net income and bottom line. “We went through some real turbulent times with our firm and that executive leadership forum, I would say, kept our firm together and enabled us to make the tough decisions that helped us change the firm.” Frondall restructured compensation, counseled out clients and partners that weren’t a good fit, and fostered a one-firm mentality. Participating in the leadership forum helped him develop a strategic mindset and craft specific plans for improving performance and profitability at Virtus. “We went through a real rationalization of our fit,” he recalls. “We really took a hard look at what we were doing and made the hard decisions. You really have to make the tough decisions in the best interests of the firm and still do it very diplomatically, so you don’t really upset things. But you get things going in the right direction, and the results can be there if you do.” Frondall said PKF helped his firm in other ways, as members of the association are open to sharing information. “Each f irm has to give a detailed f inancial report every year,” he said, “and at the end of the year there’s a seven-inch binder that’s got every f irm’s f inancial information detailed line-by-line, including income for partners, just there’s no names beside it, so you can look at those firms by size because your operational issues will be similar, and you can pick your best firms and say: ‘I need to talk to this managing partner because they’re hitting on the market way better than we are.’ “It’s about getting information on how to run your firm better. If you’re a certain-sized f irm and you see another firm and the metrics of their performance (are) just bang on, you can go to them and they will tell you how they do it. And they’ll go out of their way to help you.” Frondall expects PKF to continue growing, both in the number of f irms and in revenue, but he believes the association needs to be more aggressive in getting its message out. “A lot of f irms are re-evaluating whether they’re going to be part of a network or part of an association, and there’s been a bit of tire-kicking around,” he said. “Other associations have been very aggressive in that, and chasing new members. We’ve “You really have to make the tough decisions in the best interests of the firm and still do it very diplomatically so you don’t really upset things.” Doug Frondall, chair, PKF North American Network decided we need to take it up a notch. As for 2009, Frondall expects PKF f irms that deal with the banking and mining sectors to lose some business, with possibly some layoffs in the association’s bigger f irms, while f irms in eastern Canada will also feel the pinch. But, he notes PKF firms in the west are optimistic. “PKF firm stats are still very strong. But you can see that in some areas that have been really strong it’s kind of flattening off.” Frondall is chairman of PKF NAN for the 2009 calendar year. And though he’s risen through the ranks of the accounting industry, he clearly still has a soft spot for his old profession. “I’ve always been a self-professed gear-head,” he says, “and I guess I still am.” Global Resources to Support Your Business Success In today’s increasingly complex corporate environment, you need professional advisors 24/7, wherever in the world your business takes you. 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Canadian Member Firms Catalyst LLP Calgary PKF Hill LLP Toronto Fauteux, Bruno, Bussiere, Leewarden Montreal RLB LLP Guelph Harel Drouin - PKF Montreal Scarrow & Donald LLP Winnipeg Heywood Holmes & Partners LLP RedDeer Red Deer Smythe Ratcliffe LLP Vancouver Kouri Berezan & Heinrichs Edmonton Virtus Group LLP Saskatoon Kraft Berger LLP Toronto Walsh King LLP Vancouver Neal, Pallett & Townsend LLP London Young Parkyn McNab LLP Lethbridge #10 on The Bottom Line “Canada’s Accounting Top 30” list for the third year in a row! The Bottom Line April 2009 F8 Westerners still see new opportunity By GEOFF KIRBYSON espite the economic turbulence rumbling across the country, two Western Canadian-based firms are confident they have the right stuff to weather the storm. There’s no question particular business units at Meyers Norris Penny LLP and MacKay LLP are down since last fall, but others have turned up as the economic malaise has spread. Daryl Ritchie, CEO of Calgary-based MNP, says the slowdown is simply part of the business cycle. Regardless of where the economy is heading, however, the firm’s clients still need help. “They’ll need different help. We refer to it as changing times. You need to be changing as well so you can make sure you’re able to help clients. There are always shifting priorities, there will always be changes made. We’re not shutting down any areas, we’ll shift resources around,” he says. “We’re a very diverse firm with a full-service line. You can imagine this isn’t a bad time to be in the insolvency business or forensics and it’s not a great time to be in the corporate f inance business.” Hugh Livingstone, CEO of Vancouver-based MacKay, says its Calgary office is feeling the pinch with the price of oil hovering in the US$40 per barrel range, a far cry from its all-time high of about US$147 per barrel last summer. But activity at its Vancouver off ice continues to grow with public company and auditing work, while its Kelowna outlet has a constant market for its tax services. Its Edmonton, Whitehorse and Yellowknife offices have a full slate of First Nations work, too. “I’m happy the corner of North America that we’re in, we’re not feeling (the economic downturn) in the same way as Ontario or the U.S. Locally, we have the Olympics coming in 2010 so we’ve had our own home-grown stimulus package in B.C. There’s $900 million being spent on security and there’s lots of construction going on,” he says. MacKay had revenue growth of 16 per cent, 28 per cent and 12 per D “Locally, we have the Olympics coming in 2010 so we’ve had our own home-grown stimulus package in B.C.” Hugh Livingstone, CEO, MacKay 20 per cent for the next five years. In 2009, it’s most likely to be a little slower than average. Last year was a little faster. The economy is going to grow slower, so f irms are going to grow slower,” he says. MNP had revenue of $260 million last year, up nearly 24 per cent from $210 million in 2007. That’s good enough to be the seventh-biggest accounting firm in the country. Its original goal was to build a strong Western Canadian firm, but it decided to go national with last year’s merger with Toronto-based Horwath Orenstein LLP. The midmarket accounting firm added 80 employees to MNP’s payroll, bringing its workforce to more than 2,000 people. The eastern expansion continued last month with a merger with Shiner L IVINGSTONE cent per year for two decades, MNP isn’t showing many signs of slowing down. Nothing more than a slight tap on the brake. “Some years we grow at 18 per cent, some years it’s 22 per cent. We expect we’ll average around R ITCHIE cent from 2006 to 2008. Livingstone says he expects growth at the 15th-biggest accounting f irm in the country, which had $37.9 million in revenue last year, to fall off slightly in 2009 but he doesn’t “see the sky falling.” “Twelve per cent is still nice growth. If we continue to grow, that tells us we’re doing extremely well. What you would worry about is a contraction,” Livingstone says. “Our strategic plan has us looking at being a $100-million firm in 2020. We think it may not accelerate in the next couple of years in terms of organic growth but we’re optimistic we’ll get there.” Livingstone says MacKay is always on the lookout to expand beyond the Alberta-Saskatchewan border. “They have strategic fits with us with resource work and First Nations work. We can solve other people’s problems (with a merger),” he says. Ritchie says even after expanding at an average of 20 per Kideckel Zweig, an insolvency f irm with eight off ices in and around Toronto. Ritchie says the f irm hasn’t decided where it might expand next — it already has 75 full and part-time locations from Victoria to southern Ontario — but it plans to go beyond Toronto’s 416 area code. “It won’t just be a Toronto expansion; it will be a southern Ontario expansion. When or if we expand further east than Ontario, we haven’t decided yet,” he says, noting the economic slowdown isn’t significant enough to cause any of MNP’s plans or initiatives to be delayed. Not all of its growth is coming from the acquisition trail, however. Organic growth was good enough in Winnipeg that the company decided to relocate its operations from the suburbs to the corner of Portage Ave. and Main St. — the heart of downtown Winnipeg. It traded in its former longtime home in St. James for twoand-a-half floors in Canwest Place, one of the city’s business towers. Trevor Sprague, a partner in the Winnipeg off ice, says the move was made to be closer to the network of lawyers and financial institutions that its people deal with regularly on behalf of clients. “Downtown is where the centre of business activity is. As the firm has grown, we want to make a clear indication that we’re open for business and we’re a major player in the Winnipeg marketplace,” he says. John Carpenter, CEO of CGA Alberta, says successful accountants and f irms like MNP and MacKay are able to adapt to the needs of their clients and the circumstances those clients face. “Versatility matters and a new environment will likely require a change in the service mix offered by larger f irms, along with the resources secured and deployed in support of those services. The accounting profession, accounting firms, and accounting educators will respond to those demands as they have to environmental changes in the past,” he says. “Our real world experience is sufficiently broad, practical and informed to help our clients through most of what they will face in good times or in confronting adversity.” Ritchie says there is also a silver lining to the economic slowdown as retention isn’t likely to be as great a challenge as it has been over the past few years. He says when the economy is firing on all cylinders, industry recruits a lot of people from accounting firms at precisely the same time as firms are trying to poach top people from each other. “This could be a really good time for recruiting some really strong people because of the slowdown,” he says. Livingstone says the recruiting pendulum has already started to swing back its way. “A couple of years ago, recruiters were phoning our people at home all the time. Now we’re starting to see unsolicited resumes are coming to us. There has been a shift,” he says. “We think investing in our people will make us more competitive and a better firm F9 The Bottom Line April 2009 East Coast prepares to ride out storm W “There will be some belt tightening, and more importantly, some attitude tightening.” Gerard Fitzpatrick, Fitzpatrick & Company town, “for the most part is suffering the same as the rest of the country although perhaps not as deeply. “Our biggest areas of concern are tourism and base industries,” he added. In neighbouring New Brunswick, the forecast is for good weather, all things considered. “New Brunswick will be home of the stronger economic performance in the Atlantic region in 2008, as continued robust non-residential construction activity offsets tax hikes,” said Sébastien Lavoie, an economist with Laurentian Bank Securities in Montreal. While Newfoundland and Labrador is not predicted to have as healthy an economic year as its East Coast counterparts, the reality is that the province is swimming in oil and newfound wealth. That wealth will be used to stimulate the economy. The provincial government has just announced it will increase infrastructure spending to approximately $800 million in the 200910 fiscal year and in excess of $4 billion over the next several years. The money the province will spend on infrastructure this fiscal year represents a jump of $285 million — well over 50 per cent — from the 2008-09 fiscal year. This is but one example of what happens when oil flows freely. “Our f iscal situation has been strengthened over the past few years, which has provided unprecedented financial flexibility and allowed money to flow for job and spin-off creating infrastructure investments, for instance,” said Bruce Templeton, chair of the St. John’s Board of Trade. “These investments will continue to have positive benefits to the province over the coming months and will help the economy continue to be strong.” That means a healthier bottom line that the reality of recession might otherwise indicate. “We are very optimistic about doing business in the current economic climate because of our f irm’s regional scope … We are quite often the ‘go-to people’ because of our personal approach and our focus on relationship building,” said Steve Belanger, a partner with the chartered accounting f irm Belanger Clarke Follett & McGettigan in St. John’s, Nfld. Belanger’s buoyancy is being felt throughout Atlantic Canada. “In the profession here in Nova Scotia, there will not be peaks and valleys,” said Goodman. “There will be mounds and small (dips).” “There is room,” he added, “for guarded optimism.” Still a recession is not a time to sit on one’s laurels. “Our clients need more support in handling higher business risks, and in obtaining adequate financing to get them through what promises to be a tough period. We’ll be focusing on providing them with business advice and helping them find new and innovative sources of credit, as traditional compliance and assurance services will not be their primary requirement,” said Horwich. “In terms of our own practice,” F ITZPATRICK By DONALEE MOULTON hen it comes to the ‘R’ word, Canada’s East Coast, long a bastion of have-not provinces, may do much better than other, richer areas of the country. One province in particular — Newfoundland and Labrador — may do very well indeed. And as the province goes, so does the accounting profession. The region’s most populous province, Nova Scotia, expects to weather the current economic storm more profitably, or at least less disastrously, than other provinces. There are a number of reasons for this forecast. “Nova Scotia is not immune to the impact of the slowing economy. We are part of the global economy like everywhere else. However, we have not had the highs of other places, so we should not have the lows,” said Michele Williams, a chartered accountant and office managing partner with Grant Thornton LLP in Halifax. The province also does not have a large stake in sectors being hit big time. “Nova Scotia will not fare as badly as Ontario and Alberta. We don’t have the volatility of large manufacturing and resource sectors,” said Paul Goodman, president and managing partner with BDO Dunwoody Goodman Rosen Inc. in Halifax. Of course, the province is not immune from the economic tsunami. “The tightening and increased cost of business and consumer credit is going to have a significant impact on consumer spending patterns, which will, in turn, have an impact on economic growth and prosperity for Nova Scotians and businesses in our region,” said Jim Horwich, a partner with AC Dockrill Horwich Rossiter, a chartered accounting firm in Halifax, and chair of The AC Group, a group of CA f irms with 21 locations throughout Atlantic Canada. “I am particularly concerned about our rural communities, many of which may be dependent on the continued operation of a particular employer,” he added. “It is also a concern that our province does not have significant amounts of economic resources to provide a large amount of interim support, and we may not have the electoral clout to receive sufficient federal assistance for our businesses, relative to other regions of Canada.” The same advantages, and concerns, are true of New Brunswick and Prince Edward Island. PEI, noted Gerard Fitzpatrick, a partner with Fitzpatrick & Company Chartered Accountants in Charlotte- he added, “we will be ensuring that we place the proper emphasis on cash management, and in training staff to be more aware of an increased risk of clients in difficulty, and also the client’s exposure to employee fraud, in what might be for some people desperate times.” Action is essential, noted Williams. “Our firm is doing all sorts of things. We have a broad range of services, and we are proactively approaching clients to help them through the challenges. We were very quick off the mark with a large publication entitled The credit crunch: a practical guide, which is designed to help our clients understand the crisis and plan for success through it. “We are aggressively seeking new clients as we have specialized services right here in Atlantic Canada that can help with the challenges of the recession,” she added. “We have been preparing for this and are ready to help … We are forcefully bringing the best skills available in Atlantic Canada and making them available to our clients.” There may be good reason to be proactive — and positive — at a time when the news is consistently, and depressingly bad. “There will be some belt tightening, and more importantly, some attitude tightening,” said Fitzpatrick. “Attitude is half the battle,” he stressed, “and it’s going downhill quickly.” /dOWZOPZS/^`WZ ' 0`W\UW\Ug]c bVSb]]Zag]c\SSR b][SSbbVS \SeQVOZZS\USa OVSOR '4W\O\QWOZ@S^]`bW\U W\1O\OROc\RS`74@A =`RS`g]c`Q]^gb]ROgOb(Y\]bWOQOab]`S74@A'0: G]c`B`cabSRA]c`QST]`3dS`gbVW\U74@A !!& NEWS F10 The Bottom Line April 2009 ‘Zappers’ will face charges, CRA warns By DONALEE MOULTON he Canada Revenue Agency ended 2008 with a national tax alert — and a chilling warning — for business owners across the country. The main message comes down to this: Don’t try to avoid paying your fair share. Specif ically, the national tax agency is cracking down on the use of electronic suppression software, which is designed to work with point-of-sale systems and electronic cash registers. Businesses use the software — illegally — to delete a portion of sales from their computer records to evade payment of income and sales taxes. The use of such systems is “definitely growing,” said Patrick Ho, a forensic senior manager with Grant Thornton LLP in Toronto. That growth is spurring the CRA to put significant resources behind their warning to retailers, restaurateurs and others. According to the tax alert, the Canada Revenue Agency “has over 5,000 employees dedicated to f inding unreported business income and ensuring that the proper amount of taxes is paid, even when sales records are missing.” “The overwhelming majority of Canadians pay their taxes in full and on time,” said Dan Bell, assistant director of enforcement at the Vancouver Tax Services office. “In fairness to them, the Canada Revenue Agency is continuing its investigation of businesses that use electronic sales suppression software and will prosecute them to the full extent of the law.” The agency has already had success in uncovering use of the software, commonly known as ‘zappers.’ The same day the CRA issued its tax alert, it also issued a news release announcing that five individuals had been changed in B.C. They were alleged to have zapped approximately $3.8 million in sales from transaction records at four restaurants they operate. One restaurant alone was said to have deleted more than $1.6 million — or about 21 per cent of its recorded restaurant bills — over a four-year period. That amounts to more than $400,000 in lost federal income tax and GST. For many businesses today, using electronic suppression software is more tempting than ever, said Rod Butcher, director of consulting services with Brendan Moore & Associates Ltd., a professional services f irm specializing in tax solutions, in Toronto. “We’re in a recession, revenues everywhere are going down. Dishonest businesses can cheat the government by using this software. Both GST/HST, and business income taxes would be reduced by generating records that do not record all sales made.” Adding to the temptation is T “We’re in a recession, revenues everywhere are going down. Dishonest businesses can cheat the government by using this software.” Rod Butcher, Brendan Moore & Associates ease of use. “Electronic suppression systems today are much more sophisticated … It can be as simple as using a USB plug-in,” said Ho. “It’s very hard to detect, which is why the CRA is using a different tactic,” he added. “They’re going after the developers and suppliers. They’re getting customer lists from these people.” The CRA noted in its tax alert that it is currently working “to identify those who develop, sell, or use the software.” The move comes hard on the heels of the CRA’s victory over eBay Canada Ltd. at the Federal Court of Appeal. The court ruled the tax agency was legally entitled to the names of the online auction house’s top sellers. In the B.C. case, a series of search warrants were executed at various restaurant locations as well as at the off ices of Richmondbased InfoSpec Systems Inc., a software company that is alleged to have designed and sold electronic sales suppression software. The search of InfoSpec was the culmination of an eight-month undercover operation by the RCMP, who had officers pose as potential buyers of the electronic devices. During the search, the CRA seized both paper and electronic records consisting of invoices, e-mails, point-of-sale software, and other electronic data. There may be extra impetus to go after tax cheaters who use this type of software, noted Butcher, a certif ied general accountant. “Suppressing sales taxes collected on sales is particularly odious because the money is not the business’s to keep — it was collected from customers for remittance to the government and is rightfully regarded as trust money by taxing jurisdictions. permeate the CRA’s current tax alert. “Businesses that have used electronic sales suppression software are suspected of having hidden thousands of transactions and millions of dollars in sales,” the alert states, adding. “Once caught, these tax cheaters will face penalties, court fines, and possibly even jail. They will also have to pay the taxes they tried to evade, plus interest.” The CRA is also looking for some help from customers. The “They’re going after the developers and suppliers. They’re getting customer lists from these people.” Patrick Ho, Grant Thornton LLP “Jurisdictions,” he added, “are very tough on this type of fraud.” The fraud can occur in two ways, noted Ho. One, the business owner can use the software to cheat the tax system directly. Or, an employee could use the software to skim a little from the top without the business owner ever knowing. “The CRA is interested in recovering tax revenue but will be more lenient if the employer is a victim of theft,” said Ho. A sense of leniency does not alert notes that, “Although customers may not notice if a business is using electronic sales suppression software, they can do their part to ensure tax compliance by always requesting a copy of their receipt.” Turning the spotlight on retail businesses is part of ongoing efforts by the CRA to level the playing field, noted Butcher. “The CRA (and the other jurisdictions) is expanding its audit practices to defeat these and other schemes … When government rev- enues from tax programs reduce, as they will during a recession, the government can increase its take by expanding the audit net — widening the target groups of industries that are consistent low remitters, increasing the frequency and number of audits, and by lowering the threshold of materiality at each of those clients.” In many respects, this is business as usual for Canada’s tax agency, said Ho. “Every few years, if not annually, the CRA will target specif ic areas. In the past, for example, the construction sector has been targeted.” In the case of electronic suppression software, users are an easy target. “By putting the spin on it that all they’re doing is taking down the cheats that make honest people pay more, (it’s) an easy sell, particularly in tough times,” said Butcher. The CRA is not alone in its crackdown on businesses that use electronic suppression software. Earlier this year, the Quebec minister of revenue announced it would be putting a pilot program in place to test another type of software, one designed to detect and derail zappers. The government estimates that electronic suppression software costs the province $425 million in lost revenue every year. The Bottom Line April 2009 F11 NEWS Toronto wants to pounce on rebound By GEOFF KIRBYSON nlike many organizations this year, the Toronto Stock Exchange isn’t slashing its travel budget to cut costs in the face of a slowing economy. Instead, off icials from the country’s largest exchange are busy finalizing their itinerary for their third annual road show to the U.S. this summer, a trip that will take them through more than a dozen cities including New York, Boston, Chicago, Denver, Phoenix and San Francisco. Their purpose is to spread the gospel about the f inancing opportunities offered by both the TSX and the TSX Venture Exchange for U.S.-based companies with a market capitalization of less than $500 million. Kevan Cowan, president of the TSX, says while the latter half of 2008 was particularly challenging on a number of fronts, he’s committed to growing U.S. business. The first year travelling south of the border was intended to be a pilot project but the interest was “overwhelming” so the road show has become an annual event “We believe in this opportunity. We’re going to keep at it right through the downturn. We’re f inding there is a large divergence in the pipeline of potential listings versus actual listings closing. The pipeline is quite large, there’s a lot of interest, it’s just difficult getting a deal over the goal line,” he says. “Our strategy is to be well positioned for the upturn. When the market cycle improves, we want to be ready. That’s why we’re continuing to do our road show through the downturn.” Cowan says 16 U.S. companies listed in Canada last year, including seven on the big board. He attributes at least some of the appetite to list north of the 49th parallel to the two-tiered market system where the TSXV targets smaller f irms and the TSX is there for the bigger ones. “We have found some U.S. companies use the opportunity to list on the venture exchange, raise some initial financing and graduate to the TSX,” he says, noting a trio of companies did so in 2008. Cowan says he was buoyed by the fact at least half of the companies that listed on the two exchanges last year are not from the resource sector. “Many people see us as a strong resources market so they might assume the only international business we get is from the resources area,” he says. Cowan was particularly optimistic about the prospects for its capital pool program in the U.S. Modelled after the Keystone company platform on the old U “On our road shows, we’re hearing the U.S. exchanges have really abandoned the small and medium-sized enterprise space, which is our specialty.” Kevin Cowan, president, TSX Alberta and Winnipeg stock exchanges, capital pools are a listing vehicle that allow companies to use far fewer resources to obtain public listings even before they have determined precisely what business they will be in. Junior capital pools are considered to be ‘blind’ investments because investors are essentially trusting that the company’s direc- issues. A recession, equity market volatility, constricted credit and sagging commodity prices are all working against a recovery in the short term. He says he knows there will be a pent-up demand for capital and new equity issues when the markets stabilize but he has no way of knowing when that will be. According to a recent survey A single new issue made it to the TSXV in the final quarter of 2008 to bring the full-year total to 38 IPOs for the year, with a value of $128 million, down significantly from the 54 new issues worth $382 million in the previous year. “There haven’t been any IPOs on the TSX of newly listed companies in the last six months. Patrick Donohue, Northland Securities tors will find the proper business to acquire. Last year, the TSX had three U.S.-based capital pool companies list on the exchange, a number that Cowan realizes is small but shows promise nonetheless. “This is early-stage traction for us for a program that has been phenomenally successful in Canada and is generating lots of interest south of the border. This is a new thrust for us,” he says, adding he’d like to bring on at least 10 capital pool companies from the U.S. in 2009. Ross Sinclair, Toronto-based national leader for PricewaterhouseCooper’s IPO and income trust services, says the first half of 2009 shows little promise of a market recovery for new equity by PwC, just 57 new issues struggled to reach Canada’s equity markets in 2008, with a mere 10 registered on the TSX for the year ended Dec. 31, 2008. That’s the worst year in the decade PwC has conducted its annual report. Of particular note, there were no new IPOs on the TSX in the final six months of the year. By comparison, there were 100 IPOs on all of Canada’s exchanges in 2007, with 36 new issues on the TSX. The value of all issues on Canadian markets in 2008 was $682 million, down 80 per cent from the $3.4 billion in 2007, the survey shows. The value of all issues on the TSX in 2008 was $547 million, off from $3 billion in 2007. D ONOHUE “The process to get smaller issuers publicly trading these days has become terribly burdensome in the U.S.” That’s the biggest question, the source of concern for everyone. We’ve been doing this survey for 10 years and we haven’t seen a period of time where there’s been this much inactivity,” he says. Sinclair says the drop in IPO action won’t provide a knockout blow to the economy like the automotive sector could if it continues to shed jobs at its current pace, but it is reflective of what’s going on in the marketplace. He cautions that even in extremely good markets, IPOs require a long lead time and lots of investments. “They’re not for the faint of heart. Everybody has to remember that people don’t just wake up in the morning and say, ‘let’s do an IPO.’ It’s not for everyone even in the best of times,” he says. Despite the downturn, Canada’s markets have one significant factor in their favour in the battle to win U.S. clients — the regulatory regime south of the border. Critics say the SarbanesOxley Act, a series of corporate governance check and balances enacted in the aftermath of the Enron and Worldcom accounting scandals, imposes prohibitive costs on young companies with a market cap of less than $500 million. Cowan says the Canadian exchanges have responded to Sarbanes-Oxley by “rightsizing” requirements to smaller U.S.-based enterprises and not treating them as if they were multinational behemoths. “Canada is committed to the highest levels of corporate governance but what we have is more proportionate to the size of our companies,” he says. Cowan says the TSX and TSXV also stand to benefit from the increased competition between the New York Stock Exchange and the Nasdaq, which has seen the two giants focused on overseas merger and acquisition activity and growing through alliances with European exchanges. “On our road shows, we’re hearing the U.S. exchanges have really abandoned the small and medium-sized enterprise space, which is our specialty,” he says. Cowan says he thinks the appetite among U.S. companies wanting to go public in Canada is going to continue to increase as the primary American exchanges battle it out for blue-chip players. “Anything up to $500 million in market cap, we have a real advantage. Where U.S. markets don’t pay a lot of attention is up to $200 million (in market cap),” he says. Patrick Donohue, vice-president of corporate f inance of Northland Securities, a Minneapolis-based full-service investment bank, says the American market for smaller issuers has been “pretty much shut down” because of the growing credit crunch, poor overall markets and Sarbanes-Oxley. “The process to get smaller issuers publicly trading these days has become terribly burdensome in the U.S. “The Toronto Stock Exchange has checks and balances in place See Road on page F12 NEWS F12 The Bottom Line April 2009 Road trip still on despite slowdown F OERSTER Continued from page F11 but they’re not as f inancially burdensome as the U.S. regulatory environment, which has almost been a death blow to small issuers in the U.S,” he says. Donohue says the TSX and TSXV have become a “very viable” marketplace, especially for small U.S. companies in the mining, metals and equipment manufacturing sectors. “There’s no better market for them than Toronto. If I have a mining company in Nevada, it’s a no-brainer, I go to Toronto to raise money. They understand and appreciate mining companies,” he says. “For us to take a medical device company to Toronto doesn’t make as much sense. The level of expertise for medical device companies and the bulk of the appetite is in the U.S.” He says when f irms get to a certain size, they have all the major exchanges in the world wooing them to list there. The competition in the small cap space is nowhere near as intense, he says. “The sticky issue has been for “A lot of times our investors have been so gun shy. If pools of liquidity exist elsewhere, people will go where that’s available.” Patrick Donohue, Northland Securities companies under the $200-million market cap, especially those under $100 million. It becomes very diff icult to be a viable public company when your annual (regulatory) costs are $500,000 to $1 million. 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Price subject to change without notice and subject to applicable taxes. 12732-10821 MM7 02/09 ORDER # 981983-10821 $100 ȕ ȕ ȕ ȕ ȕ costs would be much smaller on the TSX,” he says. Northland did its first deal on the TSX in 2006 with a company called Duluth Metals and followed up with two more in 2007. Donohue says his goal is to do another six to 12 in the next “year or two.” He says the U.S. government and market have shot themselves in the foot by creating such an unfriendly environment for smaller companies. “It’s drying up a lot of entrepreneurial opportunities in the U.S. I see a tonne of companies going anywhere in the world to find capital. “ A lot of times our investors have been so gun shy. If pools of liquidity exist elsewhere, people will go where that’s available,” he says. Stephen Foerster, a professor of f inance at the Richard Ivey School of Business at the University of Western Ontario, says he doesn’t believe the use of Canadian exchanges to go public will ever reach epic proportions. “I don’t see a mass IPO phenomena of general U.S. companies coming to Canada (to go public),” he says. “I don’t think it’s a trend that will continue to larger cap firms and wider industry representation but something that will be concentrated in the mining and exploration areas.” Foerster says it’s common for various exchanges around the world to gain an international reputation in certain niches and that’s what the TSX and the TSXV have done thanks to their lower costs and relative absence of red tape. He says while the intentions behind Sarbanes-Oxley were good, legislators failed to predict the impact on smaller firms. As a result, he says a number of small-cap companies have opted to delist from U.S. exchanges after weighing the pros and cons of being a public company. Many medium and large-cap firms, meanwhile, have turned to the London Stock Exchange to avoid Sarbanes-Oxley and to trade in a marketplace with plenty of liquidity. Cowan says the investing community has told him earlierstage companies want to plow as much capital as possible into their projects, management and execution of their business plans. “They’re not looking for reams of money and paperwork to go into governance,” he says.