SAFE.DEPENDABLE.AFFORDABLE

SAFE.DEPENDABLE.AFFORDABLE
INTRO.
Intercape is the leading luxury coach transport service in Southern Africa,
with a vision of spreading hope wherever our coaches travel.
Since 1979, we have developed an extensive route network, uniting people
across seven countries. By constantly innovating and investing in our people,
fleet, and technology, we have built our business on the cornerstones of
safety and dependability.
SAFE.DEPENDABLE.AFFORDABLE
ABOUT INTERCAPE
THE INTERCAPE STORY.
Johan Ferreira Sr. was born in 1934. After 18 years as a schoolteacher in Namibia, he decided in 1971
to start a passenger bus company with one bus only, and called the business “Central Bus Service”.
Over a period of 5 years, the company expanded its business to 5 busses and also changed its name to
“Windhoek Bus Service”.
In 1979, Mr Ferreira started a second passenger bus company in Cape Town, South Africa and called it
“Intercape”. At first, the company operated a shuttle service between the Cape Town airport and the
City Centre only.
In 1986, Intercape applied for and obtained intercity permits for the transport of passengers between
Cape Town and Port Elizabeth. It was also in this year that Johann Ferreira Jr, joined his father at
Intercape.
In 2008, Johann Ferreira Jr bought 100% of the shares of Intercape from the Ferreira family trust and took
over the management of the company. Today, Johann, together with a handpicked team of highly
skilled and dedicated professionals make it their mission to provide a safe, dependable and affordable
road transport service to passengers throughout Southern Africa.
SAFE.DEPENDABLE.AFFORDABLE
Intercape strives to improve the mobility of people across Southern Africa and to be their intercity transport
operator of choice. As such, we are dedicated to delivering a safe, dependable and affordable road
transport service to all people, irrespective of race, gender, age, religion or the like.
As a company however, we hold to, promote and conduct our business in accordance with the Christian
faith and values. It is our firm belief that God’s purpose for our company is to be more than just a carrier
of passengers. It is our joy and privilege to be a carrier of the good news that Jesus Christ saves, and to
bring His hope to the nation and the continent.
OUR CULTURE
MISSION.
To provide safe, dependable and affordable intercity road-passenger transport in Southern Africa by
focusing our resources. We will meet the changing needs of our passengers with absolutes of integrity,
efficiency and professionalism. We will grow the company through the grace and guidance of God, by
our commitment to the advancement of our people and the Kingdom of God on earth, and by winning
our laurels honourably through fair trading and exceptional effort.
VISION.
To maintain and grow INTERCAPE as the intercity transport operator of choice in Southern Africa. Through
profitable trading and acting as a change agent, INTERCAPE will strive to assist in the establishment of a
stable, peaceful, democratic and law abiding society in which it could sustainability exist in the future.
SHAREHOLDERS VISION.
To spread the message of hope, repentance and restoration across the land and beyond, to give a
perishing people in despair the good news of Jesus Christ and salvation through Him. 2 Chronicles 7:14.
“ if my people, who are called by my name, will humble themselves and pray and seek my face and
turn from their wicked ways, then will I hear from heaven and will forgive their sin and will heal their land”.
PURPOSE.
To improve the mobility of people in Southern Africa and to provide an acceptable return on investment
to its owners in order to build God´s Kingdom on earth.
SAFE.DEPENDABLE.AFFORDABLE
Intercity passenger transport is the core of Intercape’s business. Our extensive route network connects
all major cities in seven countries across Southern Africa. We operate a fleet of approximately 150 luxury
single- and double-decker coaches, transporting more than 1.2 million passengers per year.
Our exclusive Sleepliner and Mainliner services both offer industry-leading levels of luxury and comfort.
INTERCITY
PASSENGER SERVICE
ROUTE MAP
Nakonde
Mzuzu
Kasumbalesa
MALAWI
Kitwe
Ndola
ZAMBIA
Lilongwe
Kabwe
Lusaka
Monze
Blantyre
Tete
Choma
Katima Mulilo
Harare
Livingstone
Oshikango
Oshakati
Ondangwa
Victoria Falls
ZIMBABWE
Tsumeb
Bulawayo
Grootfontein
Inchope
Swakopmund
Walvis Bay
Beira
Masvingo
NAMIBIA
Muxungue
Inhassoro
Vilankulos
BOTSWANA
Windhoek
Makhado
Massinga
Rehoboth
Polokwane
Gaborone
Nelspruit
Pretoria
Johannesburg
Maputo
Vryburg
Bothaville
Postmasburg
Keimoes
Upington
Kroonstad
Welkom
Kimberley
Petermartizburg
Bloemfontein
Springbok
Garies
SOUTH AFRICA
Durban
Colesburg
Vanrhynsdorp
Beauford West
Mthatha
Queenstown
Cradock
Idutywa
Butterworth
Fort Beaufort
Laingsburg
Oudtshoorn
Cape Town
George
Bellville
Mosselbay
Somerset West
Kokstad
Aliwal North
Middelburg
Knysna
Maxixi
Xai-Xai
Klerksdorp
Keetmanshoop
King Williams Town
Grahamstown
Uitenhage
Port Elizabeth
Jeffreys Bay
Plettenbergbay
MOZAMBIQUE
Mangochi
East London
Nampula
Intercape’s modern fleet complies and exceeds the highest levels of passenger comfort and safety.
All coaches are equipped with the latest technology, including specialized safety equipment, heating
and air conditioning, video and audio entertainments systems, on-board kitchen and restroom facilities,
super-soft reclining seats fitted with individual safety belts, and individual arm rests and reading lights.
OUR FLEET
G7 SLEEPLINER.
i6.
G6 MAINLINER.
SAFE.DEPENDABLE.AFFORDABLE
Intercape recognises that passenger safety is at the core of our sustainability and is therefore a top priority.
Intercape not only adheres to, but exceeds the stringent safety standards required by the passenger
transport industry. Intercape operates seven technical depots throughout South Africa and safety checks are
carried out before each and every departure.A voluntary three-monthly certificate of fitness is performed in
terms of Intercape standards, instead of the prescribed six-monthly one required by law.
Some of the latest technology and measures Intercape utilises to enhance and assist safety measures include:
• Subjecting our fleet to A-Grade Certificate of Fitness tests, including brake tests on a continuous basis.
• State-of-the-art brake test stations have been installed at our major maintenance depots.
• Our professional drivers are trained and continuously re evaluated by our in-house TETA-accredited
Training Academy.
• Satellite tracking devices are fitted to all vehicles and monitored on a 24/7 basis.
• Drive Cam technology is installed on the coach windscreens to monitor and manage driver behaviour.
• A drivers must sign a declaration stating that they are fit and rested before commencement of a trip.
• Each professional driver has to undergo an alcohol breathalyzer test before and after each trip.
• Enforcing a strict driver-hour management programme to eliminate driver fatigue.
• Zero tolerance for speeding. Drivers are not allowed to exceed 95km/h where the prescribed speed
limit is 100km/h for passenger transport vehicles.
• Additionally the Intercape standard is 45km/h when driving downhill on a mountain pass.
FOCUS ON SAFETY
SAFE.DEPENDABLE.AFFORDABLE
Intercape is the best way to travel our scenic country, because we offer a superior Charter service
to international and local tour operators, travel agents, corporations, schools and private groups. Our
35-year heritage and continued commitment to providing a safe, comfortable and dependable
service will guarantee that your charter is a success.
The Intercape Charter fleet offers a wide range of luxury vehicles, ranging from 28 to 60 seater luxury
coaches. These modern coaches surpass world–class standards in passenger comfort. All coaches are
equipped with the latest technology, including specialized safety equipment, heating and air
conditioning, video and audio entertainments systems, on-board kitchen and restroom facilities,
super-soft reclining seats fitted with individual safety belts, and individual arm rests and reading lights.
INTERCAPE CHARTER SERVICE INCLUDE:
Touring
Sport Groups
Corporate Outings
Daily Excursions
School Tours
Yearend Functions
Conferences
Events
CHARTER SERVICE
INTERIOR.
SAFE.DEPENDABLE.AFFORDABLE
Intercape’s sophisticated logistics service ensures the safe and dependable transportation of both
passenger and luggage, ranging from hand luggage to commercial goods being transported cross
border.
Demonstrating the same care and commitment to service delivery, Intercape also offers a 48-hour
counter-to-counter parcel and document delivery service, operating between all our depots and
offices.
LUggage & ParceL
Service
SAFE.DEPENDABLE.AFFORDABLE
Training is an integral part of employment at Intercape. Drivers are trained to adhere to strict policy and
procedures, prescribed by Intercape to ensure safe driving. Hostesses pride themselves in the highest
levels of customer service.
In 2000, the Intercape Training academy was formally established in Cape Town to align our training with
the National Skills Development Act. In 2013 we also opened a Training Academy at our Pretoria depot.
The Intercape Training Academy has full accreditation from the South African Qualifications Authority
(SAQA) and Transport Education and Training Authority (TETA).
Intercape’s accredited courses are open to the general public, and recognised by leaders in the transport
industry. Our training team consist of qualified and registered Assessors, Moderators, Instructors and also
Soft Skill Facilitators.
TRAINING ACADEMY
MISSION STATEMENT.
To focus on the quality of training and development of individuals
in order to improve quality of service and enhancing road safety.
CONTACT THE TRAINING CENTRE.
+27 (0) 21 380 4474 | www.intercape.co.za
[email protected]
The i-Foundation is an Intercape initiative that aims to improve the quality of life of staff and impact and
transform communities in Southern Africa. This non-profit organisation operates through the initiatives of
i-Care, Intercede and i-Equip.
THE I-FOUNDATION
I-CARE.
KINGDOM KIDS in Gugulethu, Cape Town. These 300 kids come from nearby Gugulethu and range from
all age groups. Food is provided to approximately 300 kids weekly at Intercape Cape Town.
OLIEVENHOUTBOSCH CHRISTIAN SCHOOL in Pretoria - Situated in the Olievenhoutbosch informal settlement
outside Centurion, i-Care provides daily home cooked meals for 146 children, as well as blankets and
free transport to events.
OKALAWO CHILDREN’S VILLAGE & PEACE SCHOOL, Quelimane, Mozambique. i-Care provides 317 meals
daily to Okalawo Children attending the Peace School throughout the school calendar.
I-EQUIP.
i-Equip endeavours to empower communities through skills transfer at Zoe Academy of Skills, Delft and
assists with job creation at Intercape. i-Equip donated 150 chairs towards the Academy and assists trainees to
find employment at Intercape.
INTERCEDE.
The mission of Intercape is growing the company through the grace and guidance of God. Intercede
assists in fulfilling this through weekly ministry focused on the wellbeing and wholeness of staff through
prayer as well as outreaches to communities in need. These activities are always performed with Intercape
staff involvement.
In addition, Intercede is responsible for Intertainment on-board Intercape coaches. Intertainment aims
to reach out to Intercape viewers with on-board, on-screen, ‘clean’, visual entertainment with a message
of hope and sound family values. Content is updated on a quarterly basis.
SAFE.DEPENDABLE.AFFORDABLE
INTERCAPE
GROUP OF COMPANIES
IC STEEL & TYRE.
IC Steel & Tyre, established in June 2002, is a Dunlop
Zone tyre fitment and service centre located
in Cape Town Airport Industria. We supply tyres
to the after-market for passenger vehicles, light
delivery vehicles, various trucks, busses, coaches,
tractors and earthmoving vehicles.
We also provide a 24-hour efficient, affordable
and fast breakdown service, enabling us to support
our customers across the country at any time.
HARVEY WORLD TRAVEL, WELGEMOED.
Our travel agency is independently owned and
has been operating since 1994. We promise you
a highly personalised service with a great deal of
care and attention to your individual needs. With
the backing of Intercape, our sister company,
and our franchise operators, Harvey World Travel
Southern Africa, we benefit in terms of greater
buying and negotiating power, as well as the best
possible training and management support.
OYAMA & MUNASHE.
In 2010, Intercape establishing two BEE companies,
Munashe Transport Service and Oyama Cleaning
and Security Services. Munashe recruits and
manages drivers and cabin attendants. Oyama
provides cleaning and security services for offices,
workshops, sleeping quarters and open yard
spaces. Both companies encourage and foster
creative entrepreneurship for the development
and growth of their enterprises and stakeholders.
SA COACH & TRUCK.
SA Coach & Truck was established in 1996 as a
fully-fledged coach manufacturer. With years
of experience, the company now focuses on
accident and structural repairs to coaches, trucks
and trailers. Additionally, complete refurbishments
are done to exact specifications, and customised
colour mixing and spray painting are done to
meet any requirements.
TEL. +27 (0) 21 380 4400
EMAIL. [email protected]
PRAYER. [email protected]
WEB. www.intercape.co.za
MOBI. mobi.intercape.co.za
HEAD OFFICE. C/o Staal & Research Roads, Pretoria
FOLLOW US.
facebook.com/intercapebus
twitter - @IntercapeBus
CONTACT US