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As Print Circs Decline, How do you Retain and Grow Advertisers & Readers? Asian Publishing Convention 2013 July 11 & 12| Mandarin Oriental, Manila, Philippines Opportunities with your Consumer Online Maria Java Country Managing Director Effective Measure Changing dynamics Broadcast Media • • Statistically sampled panels of people Audience Measurement Companies defined by publishers Key Metric: People Internet • • Census Measurement quantitatively with a java script tag Hybrid measurement with a panel of users Key Metric: Unique Browsers Media Chaos • • Open Platform Census Measurement of Device Users Hybrid measurement with Community based Panels and other data sets Key Metric: Unique Devices 2 CLAIM: Today an advertiser can reach over 95% of his target market in almost every country in the world through four companies… 90% of search spend mobile advertising spend – watch this space 90% of social media spend 40% of e-commerce spend 3 The advantage of digital publishing is measurability Page & Ad Tags 360° view of the consumer Access location + Device Type Purchase Intent Online Surveys + Community Online Panels Demographics Interests & Behaviors Which facilitates a simple, single view of the market, pre- and post buy, fuelling growth in online advertising. 4 Go Beyond simple physical Demographic but rather… Psychographics Meet the digital CONSUMERS of the Emerging Markets 6 Understand Audience Behavior : YOU vs Competition Understand Browsers and Buyers Be Meticulous about audience niches WITHIN your site. Brands do it for themselves too! loreal.com/garnier loreal.com/maybelline Segment loreal.com/elvive loreal.com/elvive-anti-breakage loreal.com/base-magique Products loreal.com/lash-architect 9 9 What other consumer insight can you provide advertisers about YOUR Unique Readers Understand your customers by category and their habits when they are NOT on your site 10 10 THOUGHT STARTER: How do Advertisers and Agencies discover Audiences Online? Discover Niche Audiences of High Value to Advertisers CASE: Audience for senior health product HHI Occupation Age = 3k p/m = Middle to upper Execs = 45 – 65 yrs old Total Addressable Market e.g. 8.1 Million Who use Yahoo mail, fb, inq, philstar, abs-cbnnews, gma, mb, twitter, linkedin Target Market (on sched, on budget) 34% Case Study Digital BRAND KPIs SOLAIRE Resort and Casino Effective Measure – Philippines Last Song Syndrome • A strong brand starts with KYC • Conventional wisdom tells us that this was an older well heeled audience • Solaire’s wanted though to pursue an aspiring affluent younger client – Where – When – WHO 14 How did Advertiser Solaire measure their Paid Media Strategy? • Confirm engaged audience VS target market • ONE CONTENT ASSET : 3 GRPS – Touch point 1: TVC format for TV – Touch point 2: In banner video ad – Touch point 3: Mobile • The Benchmark GRP – Don’t limit your brand to a Category or Competitive GRP – OUT DO your last GRP 15 Solaire’s Owned Media KPIs • PAID MEDIA vs. OWNED MEDIA Audience • Hitting the right Solaire market • 56%+ A1, A2, B1 Age 25-30, 34-40 and 60> • Who consider themselves Early Adopters and are Health Conscious • From local PH, East Asia • Over 25% of site traffic is from Mobile What works for them: • Great discoverable content • Highly visual, participatory ad material 16 Making Earned Media and PR Content measurable 100,000 LIKES the day after launch • PR Media Asset monitoring – Who’s reading your photo release and where? • Measure the Qualitative points of IMPACT – Periodic Brand lift – Effectiveness of creative – Purchase intent – Competitive scan vs. brand • Paired with a tactical social media program 17 One Single Version of the Truth : Speak the language of Advertisers and their Consumers Define your consumer Benchmark EARNED MEDIA qualitative Measure Content Assets Off site THE GAME HAS CHANGED! Plan & measure PAID MEDIA • Content discovery • Competitive strategy • Consumer market development Validate OWNED MEDIA On-Site 18 PUT THE CONSUMER FIRST! www.effectivemeasure.com Maria Java Country Managing Director [email protected]