Recommended Procedures and Frequencies Using Quality Buckeye
Transcription
Recommended Procedures and Frequencies Using Quality Buckeye
® Recommended Procedures and Frequencies Using Quality Buckeye Products to Produce a Clean, Healthy School Welcome to HONORS®! HONORS is a school and university custodial program which incorporates quality Buckeye products and recommended cleaning procedures and frequencies to provide a clean, healthy school. The HONORS program was developed by Buckeye International, Inc. as a result of research conducted with many different types of schools located throughout the US. This research provided the backbone of the HONORS program, which includes the following sections: • Routine Cleaning • Hard Floor Care • Carpet Care • Restrooms/Locker Rooms/Showers • Proportioning Systems • Working Smart • Glossary • Appendix • Summer Procedures The goal of the HONORS program is to provide a complete custodial training program which produces the best results and standardizes products and procedures for an individual school or school system. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 Table of Contents Routine Cleaning ....................Section 1 Hard Floor Care .......................Section 2 Carpet Care .............................Section 3 Restrooms / Locker Rooms / Showers ...................................................Section 4 Proportioning Systems ..........Section 5 Working Smart ........................Section 6 Glossary ..................................Section 7 Appendix .................................Section 8 Summer Procedures................Section 9 Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 How to Read this Manual This sample page points out the main areas per manual page. Use this as a reference if there is any confusion as to why an item is where it is on the page. Hard Floor Care Icon: Helps user identify section and/or task to be completed. Section Title: Clearly identifies c. Allow Revelation to dwell 10-15 minutes. Do not allow the solution to dry on the floor. If it does, simply reapply more solution to maintain a wet surface. Large general topic. Clearly identifies type areas should be stripped in stages to make the Strip the Floor Scrubbing will be done with an automatic scrubber or a low speed floor machine. a. Automatic Scrubber job more manageable. Areas of maintenance. that can not be shut down or Side Bar: blocked, such as hallways, Area used for procedure tips, should be stripped in sec- note taking, helpful hints, etc. tions to allow foot traffic to 1. Use the doodlebug with the stripping pad and scrub the floor edges, corners and baseboards to remove old finish build-up. 2. Use the double pass procedure with the automatic scrubber. On the first pass, walk slowly behind the scrubber and scrub with the squeegee up and the vacuum off. On the second pass, scrub with the squeegee down and the vacuum on. Be sure to use black stripping pads or brushes. b. Low Speed Floor Machine 1. Use the doodle bug with the stripping pad and scrub the floor pass. Page body: Use hot water on the last 2. Use the floor machine with the stripping pad or brush and scrub the floor. Move the floor machine across the floor in overlapping strokes, carrying the stripping solution along. Be sure to scrub first in one direction and then in the opposite direction. Pass two should rinse to speed drying on a be perpendicular to pass one to ensure the entire floor has been covered. Tip: Contains detailed procedures, frequencies and recommended products for the various cleaning tasks covered in this manual. edges, corners and baseboards to remove any finish build up. Pick-Up and Rinse stripping job. 1. Pickup the stripping solution slurry with the automatic scrubber, wet vac or cotton mop. 2. Immediately after the pickup of the stripper slurry, flood rinse the floor with clean, cold water using either an automatic scrubber or cotton mop. Pickup the rinse water with an automatic scrubber, wet vac or cotton mop. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.14 Routine Cleaning Why do we clean? Areas requiring Routine Cleaning- 1. To maintain as healthy an environment as possible. By • Classrooms • Lobby/Entrances keeping facilities clean, the • Hallways • Offices risk of spreading infection • Elevators/Stairwells • Cafeterias and disease is reduced. • Gymnasiums 2. Impressions are important. Clean areas look better than dirty areas. If these areas are clean, visitors, students, and staff will feel better about the Five Step Process school or university. Whether it is a classroom, hallway or science lab, the basic cleaning procedures are generally the same: high dust • spot clean • dust mop • empty trash • damp mop Five simple steps - done correctly, the school/university not only looks clean, it is clean. The first part of this section explains procedures for cleaning general areas. The cleaning of specific areas is covered later in this section and in other sections of this manual. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 1.1 Routine Cleaning Equipment Required Treat highdusters and dust mops with Aqua Dust the night before cleaning. Supply Cart Clean Cotton-Blend Mop Bucket & Wringer/Automatic Scrubber Mop “Wet Floor” Signs Dust Mop Highduster Trash Can Liners Paper Towels/Clean Cloths Vacuum Cleaner (if carpeted) Dust Pan/Brush Push Broom Trash Cart Putty Knife Scrub Pad Chalkboard Cleaning Equip. Personal Protective Equipment (PPE)- Rubber Gloves, Eye Protection Small Bucket Products Required Workout® • “The Muscle Cleaner” Heavy-Duty Cleaner/Degreaser • Ready-to-use OR Marauder® • Environmental General Purpose Cleaner • 1-2 oz. per gallon of water for Light Cleaning or 12 oz. per gallon of water for Heavy Cleaning (if Carpeted) Gone H2O2™ • Carpet Spot Cleaner • Ready-to-use Star Spray™ Concentrate • Glass Cleaner • 8 oz. per gallon of water Lemon Quat™ • Cleaner/Disinfectant • 2 oz. per gallon of water Sparkle™ • Multi-Purpose Acid Cleaner • Ready-to-use Aqua Dust™ • Water-Emulsified Dust Mop Conditioner • Ready-to-use Glint™ • Stainless Steel Cleaner/Polish • Aerosol Status Classic™ • Furniture Polish • Aerosol Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 1.2 Routine Cleaning Routine Cleaning Procedures Before you begin, put on your personal protective equipment and gather your cleaning equipment and products. Debris Pick up When dust mopping or spot cleaning carpets and/or hard floors: collect debris at door entrances, ends of hallways, or at a designated pickup point. Tip: If trash in trash can is only paper products - dump into trash cart - no need to replace the liner. Park your supply cart and begin cleaning. Start at the corner of the room nearest the cart and clean in a pattern, such as clockwise, around the room. Before you begin, look over the area you intend to clean for large debris and/or personal items left behind by teachers, students or visitors. Follow your school’s policy regarding personal items. Now you’re ready to apply the 5 basic cleaning steps: 1. High Dust Use the highduster to dust all vertical and horizontal surfaces above shoulder height, such as ledges, window sills, door frames, vents, etc. Treat the high duster with Aqua Dust Dust Mop Conditioner the night before use. 2. Remove Graffiti / Spot Clean Spot Clean- Using Marauder or Workout, spray and wipe soiled surfaces below shoulder height (non-wood furniture, counters, ledges, tables). Be sure to routinely clean door handles, light switches, and other hand contact surfaces. Glass and Acrylic Plastic - Use Star Spray Concentrate and a paper towel to clean dirty windows and mirrors. Be sure to use a paper towel, not a cloth towel. The detergents used to launder cloth towels may cause streaking. 3. Dust Mop/Sweep or Vacuum Carpet Hard floors*- Dust mop or sweep floor. Pick up debris and deposit in room trash can or in trash cart. Carpet*- Vacuum thoroughly. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 1.3 Routine Cleaning Spray graffiti and hard-toremove soils with Workout and let it dwell (2-3 minutes). Agitate if necessary. Wipe clean with paper towel. Reapply if necessary. This procedure applies to graffiti found in any area of the school. For outdoor graffiti 4. Remove Trash Tie liner. Do not push down on trash. Remove liner from trash receptacle and place in trash cart. Replace liner. 5. Damp Mop or Vacuum Hard floors* - Post “Wet Floor” signs. Outline area with damp mop using Crossbow and fill in using a Figure “8” technique. Carpet* - Spot clean if needed; saturate spot with Gone H2O2™ and allow to dwell. Agitate from outside into center of the spot, if necessary, with brush or carpet bone. Blot dry with a clean, absorbent cloth. * Refer to appropriate section of this manual for detailed procedure description. Check your work. If everything is clean, proceed to the next area or clean and return your equipment to storage. removal, apply Workout using a pump-up sprayer and agitate with a brush. Re-wet the area and let the Workout dwell for five minutes. Using a pres- Routine Cleaning- Classrooms Frequency- Once a day works best if the graffiti is less Before you begin, look around the room you intend to clean for large debris and/or personal items left behind by teachers, students, or visitors. Dispose of debris and follow your school’s policy regarding personal items. than one week old. sure washer, rinse the area thoroughly. This treatment 1.High Dust Dust surfaces above shoulder height. (Door frames, window sills, pictures, vents, etc.) 2. Spot Clean/Remove Graffiti Spot Clean - Using Marauder or Workout, spray and wipe soiled surfaces below shoulder height (walls, doors, counters, ledges, tables, chairs, etc.). Be sure to routinely clean door handles, light switches, and other hand contact surfaces. Refer to side bar on Pg. 1.4 for graffiti Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 1.4 Routine Cleaning removal tips. For the added touch- Apply Glint to a cloth and wipe all stainless steel surfaces, such as drinking fountains. Lightly buff out Glint. This leaves a protective coating that will resist finger prints and tar nishing. Glass & Acrylic Plastic - Use Star Spray Concentrate and a paper towel to spot clean dirty windows and mirrors. Be sure to use a paper towel, not a cloth towel. Chalk Board - Remove chalk and erasers from the chalk tray and set them aside. Dip a sponge or cloth into a bucket of Crossbow and water diluted at 2 oz./gal. Wipe the board a section at a time, rinsing and wringing the sponge or cloth as it becomes soiled. Squeegee excess water from the board into the chalk tray and wipe the tray clean. Replace chalk and erasers. White Board- Spray and wipe white boards using Marauder or Workout. 3. Dust Mop/Sweep or Vacuum Carpet Hard floors*- Dust mop floor. Collect debris in a central area. Pick up and deposit in trash cart. Carpet/Mats*- Vacuum Thoroughly. 4. Empty Trash Tie liner. Do not push down on trash with your hands or feet. Remove liner from trash can and place in trash container on cart. 5. Spot Mop and/or Spot Clean Carpet Hard floors*- Post “Wet Floor” signs. Using a Crossbow solution and a damp mop, outline the area and fill in using a Figure “8” technique. Carpet*- Spot clean if needed; saturate spot with Gone H2O2 and allow to dwell. Agitate from outside into center of the spot, if necessary, with brush or carpet bone. Blot dry with a clean, absorbent cloth. * Refer to appropriate section of this manual for detailed procedure description. Check your work. If everything is clean, proceed to the next area, or clean and return your equipment to storage. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 1.5 Routine Cleaning Routine Cleaning- Corridors/Hallways Telephones Use the five basic cleaning procedures when cleaning corridors or hallways: high dust, spot clean, dust mop, empty trash, and damp mop. Pay particular attention to the following areas: Use Lemon Quat in a Grip & Walls Go! Spray bottle, diluted at - Be sure to high dust all bulletin boards, pictures, trophy cases, signs, etc. 2 oz. per gallon, and a clean cloth to clean surfaces of pub- Lockers lic telephones and telephone - Spot clean graffiti from lockers. booths. Pay particular atten- Drinking Fountains tion to hand set and keypad. - Spray a cloth and wipe all surfaces using Lemon Quat. Pay close attention to the guard and water jet. Be sure to spray the cloth and then wipe. Do not spray product directly on any electronic equipment. - For calcium buildup, spray the area with Sparkle and agitate with a brush or scrubbing pad. Rinse surfaces with clear water after cleaning. For an added touch - Apply Glint to a cloth and wipe all stainless steel surfaces. Lightly buff out Glint. This leaves a protective coating that will resist finger prints and tarnishing. Telephones Spray Lemon Quat onto a cloth and clean all surfaces of public telephones and telephone booths. Pay particular attention to the handset and keypad. Glass - Use Star Spray Concentrate to clean all windows and glass fixtures Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 1.6 Routine Cleaning Routine Cleaning- Stairwells FrequencyHigh traffic - Daily Tip: Do not vacuum to remove chalk dust as it will eventually find its way into your vacuum cleaner motor. Use a horsehair counter brush and sweep the dust into a dust pan or garbage pail. Moderate traffic - Weekly Clean one flight of stairs at a time from top to bottom. 1. High Dust Dust all ledges above shoulder height (door frames, exit signs, window sills, etc.) 2. Remove Graffiti / Spot Clean Graffiti & Tough Soil Removal - Spray graffiti and hard-to-remove soils with Marauder or Workout and let it dwell (2-3 minutes). Agitate if necessary. Wipe clean with paper towel. Reapply if necessary. Spot Clean - Using Marauder, spray and wipe soiled surfaces (walls, doors, ledges, etc.). Be sure to routinely clean hand rails, window sills, door handles, and other hand contact surfaces. Glass / Acrylic Plastic - Use Star Spray Concentrate and a paper towel to spot clean dirty windows and mirrors. Be sure to use a paper towel, not a cloth towel. The detergents used to launder cloth towels may cause streaking. 3. Dust mop - Dust all steps and landings on the flight. - Pick up the debris with counter brush and dust pan. Dispose of debris in trash cart. 4. Empty Trash Pick up and dispose of any debris. Place in trash container on cart. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 1.7 Routine Cleaning 5. Damp mop - Prop open doors. - Post “Wet Floor” signs on each landing and outside any door leading to the flight of stairs. - Start at the top step and mop each step. - Mop the landing, using the outline and Figure “8” technique. - Allow floor to dry. - Remove “Wet Floor” signs. Check your work. If everything is clean, proceed to the next area, or clean and return your equipment to storage. Routine Cleaning- Elevators Inside and Outside: Pick up and dispose of any debris. 1. High Dust High dust ledges, lights, and vents above shoulder height. 2. Remove Graffiti / Spot Clean 3. Dust Mop / Sweep or Vacuum Carpet 4. Empty Trash If there is a trash can near the elevator, tie liner, remove from trash can and place in trash container on cart. Do not push down on trash. Replace liner. 5. Damp Mop or Vacuum Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 1.8 Routine Cleaning Check your work. If everything is clean, proceed to the next area, or clean and return your equipment to storage. Routine Cleaning - Cafeteria Many areas of the cafeteria will be cleaned by dietary personnel. However, the following areas may be the responsibility of the Custodial Department. Frequency Between each meal period. Damp Wipe - Remove visible debris. Spray and wipe table tops with Lemon Quat (2 oz./gal. of water) and a paper towel. Or, prepare a Lemon Quat solution in a small bucket, dip a clean cloth into the solution, wring it and wipe the table tops. Replace solution when dirty. Spot Sweep - Using a broom and dust pan, remove food and debris from floors between meal periods. For carpet, use a carpet sweeper to quickly remove debris. Damp Mop* Hard Floor - Post “Wet Floor” sign. Using a fresh solution of Crossbow, a mop, bucket, and wringer, remove liquid spills from the floor. Change Crossbow solution when dirty to avoid redepositing soil on the floor and to maintain a rinse-free cleaning solution. Carpet - Use a white absorbent cloth or towel to soak up the spill. Spray spot with Gone H2O2, allow it to dwell and blot area with another dry, absorbent cloth. Remove Trash and Recyclables - When trash and recycling receptacles become filled, tie liners, remove, and replace. Frequency - Once a day (after meal service concludes) 1. High Dust Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 1.9 Routine Cleaning High dust ledges, lights, and vents above shoulder height. Be sure to dust the tops of vending machines. Notes: 2. Remove Graffiti / Spot Clean Clean all counters, tables, chairs, vending machines and window sills. Spot clean walls and doors. Clean door handles and light switches. Glass - Use Star Spray Concentrate to clean all windows and glass fixtures. 3. Dust Mop / Vacuum Stack chairs on top of tables; work around tables. Hard Floor* - Dust mop the cleared side using the outline and “S” technique. Use putty knife to scrape debris stuck to the floor. Collect debris and deposit in trash cart. Carpet* - Collect debris and deposit in trash cart. Vacuum the cleared side. 4. Empty Trash Pickup and dispose of any debris. Tie liner. Do not push down on trash. Remove liner from trash can and place in trash cart. 5. Damp Mop / Spot Clean Hard Floor* - Post “Wet Floor” signs. Damp mop the area just dust mopped. Use the outline and Figure “8” technique. Dust mop and damp mop the remainder of the room. Once the floor has dried, remove “Wet Floor” signs and replace furniture. Carpet* - Use a white absorbent cloth or towel to soak up the spill. Spray the spot with Gone H2O2, allow to dwell, agitate if necessary, and blot area with another dry absorbent cloth. * Refer to appropriate section of this manual for detailed procedure description. Check your work. If everything is clean, proceed to the next area, or clean and return your equipment to storage. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 1.10 Routine Cleaning Routine Cleaning- Lobbies/Entries Tip: A push vacuum is much too cumbersome when vacuuming steps/stairs. When vacuuming steps/stairs, use a back pack vacuum, it will save you time and energy. Frequency - Once a day Most lobbies and entries are heavy traffic areas and therefore require more frequent cleaning than less busy areas. A clean lobby leaves a good impression. 1.High Dust Dust surfaces above shoulder height. (Door frames, window sills, pictures, elevators, vents, trophy cases, etc.). 2. Remove Graffiti / Spot Clean Spot Clean - Using Marauder, spot clean soiled surfaces below shoulder height (walls, doors, counters, ledges, tables, chairs, etc.). Be sure to routinely clean door handles, light switches, and other hand contact surfaces. Refer to side bar for graffiti removal tips. Drinking fountains - Damp wipe all surfaces of drinking fountains with Lemon Quat. Pay close attention to the guard and water jet. For calcium buildup, spray the area with Sparkle at full strength and agitate with a brush or scrubbing pad. Rinse surfaces with clear water after cleaning. Glass & Acrylic Plastic - Use Star Spray Concentrate and a paper towel to spot clean dirty windows and mirrors. Be sure to use a paper towel, not a cloth towel. 3. Dust Mop/Sweep or Vacuum Carpet Hard floors*- Dust mop floor. Collect debris in a central area. Pick up and deposit in trash cart. Sweep areas outside entrances. Carpet/Mats*- Vacuum thoroughly. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 1.11 Routine Cleaning 4. Empty Trash Tie liner. Do not push down on trash. Remove liner from trash can and place in trash cart. 5. Damp Mop and/or Spot Clean Carpet Hard floors*- Post “Wet Floor” signs. Outline area with damp mop and Crossbow solution and fill in using a Figure “8” technique. Carpet/Mats*- Spot clean if needed; saturate spot with Gone H2O2 and allow to dwell. Agitate from outside into center of the spot, if necessary, with brush or carpet bone. Blot dry with a clean absorbent cloth. * Refer to appropriate section of this manual for detailed procedure description. Check your work. If everything is clean, proceed to the next area, or clean and return your equipment to storage. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 1.12 Hard Floor Care Routine Floor Care Routine Maintenance Notes: Routine maintenance is the most important part of your floor care program. Proper routine maintenance allows you to lengthen the interval between stripping and provides for a cleaner, more attractive facility. Your routine maintenance is done daily and consists of matting maintenance, dust mopping, damp mopping, and cleaning spills. Equipment and Products Required Dust mop Dust pan/brush Putty knife Broom Mop bucket Wringer Several cotton mops Mop handle Scrub pad “Wet Floor” sign(s) Personal Protective Equipment (Gloves, Goggles, Shoes) Lemon Quat Cleaner/Disinfectant (Restroom) True 7™ pH Neutral, No-Foam Cleaner Aqua Dust Dust Mop Conditioner* Citation® Sealer/Finish Castleguard® High Solids Metal Interlock Floor Finish (* and appropriate Grip & Go! spray bottle) If using an automatic scrubber: Automatic scrubber Non-aggressive scrubbing pads or brush equivalent Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.1 Hard Floor Care Floor Matting Matting, and maintenance of mats, at all main entrances is an integral part of maintaining the floors and capturing the dirt. Approximately 70% of dirt is deposited on the mats, and they must be vacuumed daily. If not maintained, the dirt will return to the floor. Matting is an important part of your floor care program. A good matting system can collect up to 70% of the soil tracked in from outside. Mats will collect the hard, abrasive soil that can wear away at the finish and the wet, sloppy soils that can cause safety hazards. Your matting system works 24 hours a day, continuously collecting soil. By keeping this soil off the floors, the floor is cleaner and looks better longer and less work is required to keep the floor in tip, top shape. Placement- Matting should be placed both inside and outside entrances. Location- Type of Matting- Outside Scraper Inside Absorbent Size- Matting should be large enough to cover the area. Traffic Area- Size- Heavy 3 Steps Moderate/Light 2 Steps Maintenance- Because mats collect a significant amount of soil, it is important to clean them routinely. * Additional Equipment Required: Gone H2O2 Spot Cleaner and a Vacuum Procedure- Frequency- Vacuum/Spot Clean Daily Extract or Wash Monthly, or as needed Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.2 Hard Floor Care Dust Mopping Aqua Dust Treatment for Dust Mops Aqua Dust is a ready-to use, dust mop treatment that is kind to your floor finish. Dust mop treatments other than Aqua Dust can lead to yellowing. If a service launders your dust mops, tell them not to use a dust mop treatment. Treat your dust mops and highdusters at the end of each day's use to prepare them for the next day's use. Location- Frequency- Heavy, Moderate, & Light Traffic Areas Daily Major Hallways Three times per day (once after students enter building, once mid-day, and once at end-of-day) A. Sweep the sidewalk and area just outside entrances. This will reduce the amount of dirt/debris tracked in. B. Vacuum walk-off mats at entrances. C. Use a putty knife to scrape up all adhesive, gum, etc. stuck to the floor. Use care not to gouge or scratch the floor. D. Dust Mop 1. Open Areas (hallways/lobbies)- Angle the dust mop away from the edges of the floor and walk down one side of the area. Pivot at the end of the area and walk back in the opposite direction using a 2-3 inch overlap. Continue until the entire area is covered. Avoid lifting or moving the mop backwards. Collect dust/debris in a central area for pickup. 2. Confined Areas (classrooms, offices, elevators, stairwells, etc.)- Angle the mop away from the edges of the floor. Start at the entrance to the area and mop the edges. Return to the far side of the area and mop the remainder in an “S” pattern, with the mop angled towards the entrance. Move the dust mop under desks and chairs, being careful not to pick up the mop or to push debris into corners or areas where it can not be easily collected. Collect dust/debris near the entrance for pickup. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.3 Hard Floor Care E. Pick up dust/debris with the dust pan and brush. F. Use the dust pan and brush for hard to reach areas (corners, behind furniture, etc.). G. Dispose of dust/debris in a lined trash container. Using the Grip & Go! triggerspray bottle, treat your mops and dusters by lightly misting H. Change mop heads when they become visibly soiled. Place soiled mop heads in a bag for laundering. I. When finished, treat a clean dust mop with Aqua Dust for the next day’s use. Aqua Dust over the entire mop or duster head. Never apply Aqua Dust immediately before using. Damp Mopping Location- Heavy, Moderate Traffic Areas Light Traffic Areas Frequency- Daily Weekly (or as needed) Damp mopping goes hand-in-hand with dust mopping in your floor care program. Damp mopping picks up the dirt/debris that dust mopping doesn’t. Dust/debris on the floor can wear away at the floor finish when people walk on it or when the floor is burnished, much like sand paper wearing away at wood. Daily damp mopping will extend the life of your finish and reduce the frequency of stripping. True 7 will be added to cold water for cleaning floors with an auto scrubber or using a mop & bucket technique. True 7 effectively removes soils without damaging the floor finish. Hard Floor Care 1. Preparation a. Dust mop floor. b. Post “Wet Floor” signs. c. Using COLD WATER, fill mop bucket or automatic scrubber Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.4 Hard Floor Care with Buckeye True 7 solution diluted at 2 oz./gal. 2. Cleaning Use either a damp mop or an automatic scrubber to clean the floor. Procedures for both follow: areas that are visibly soiled a. Damp mop the entire floor. Place the mop in the True 7 solution. Wring out the mop so it is damp (not dripping). Place the mop on the floor and outline the area you are mopping. (Divide large areas into sections and outline a section.) Mop inside the outlined areas using the Figure or in confined areas where “8” technique to ensure complete coverage. large area damp mopping is 1. Remove stubborn marks with a scrubbing pad. Spot Mopping is the same as damp mopping, but only in not possible. Spot mopping is most commonly used in daily classroom floor care and in cafeteria maintenance during meals. 2. Change mop water frequently to avoid re-depositing soil on the floor and to maintain a rinse-free cleaning solution. 3. Change mop heads when they become soiled. b. Automatic scrubber 1. Scrub and recover the Crossbow solution on the same pass. Remember to use clean, non-aggressive pads. Rinsing is not necessary. Do not use excessive pad pressure, which may remove floor finish. 2. Change scrub pads when soiled. 3. Clean and return equipment to storage. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.5 Hard Floor Care Routine High Speed Floor Care (for floors finished with Castleguard) When burnishing the floor (battery/electric only), use a red Routine High Speed Floor Care: Burnishing, repairs damage caused by daily traffic and restores gloss. pad to really work off annoy- Burnishing ing sneaker marks and pro- Location- Frequency - Heavy Traffic Areas One time weekly vide the strength necessary to work off scratches. Work in conjunction with spray buff. Burnishing Do's and Don'ts • Never burnish a dirty floor. (Entrances, Lobbies, Hallways) Moderate to Light Traffic Areas One time monthly (Teacher Lounge, Cafeterias, Offices, Gymnasium, Conference Rooms, etc.) Always dust and damp mop first. • Change burnishing pads frequently • After applying finish, allow at least 24 hours before burnishing. Equipment and Products Required Battery burnisher or high speed electric or propane burnisher Use a white or light-colored, non-aggressive burnishing pad. Preparation- Burnishing Properly dust mop and damp mop the floor in accordance with the routine floor care cleaning procedures. Procedures- Burnishing In large areas, burnish the floor by walking the machine up and down the area, overlapping passes by two inches. In small areas, burnish the floor by moving the machine forward and backward across the floor until the desired gloss is achieved. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.6 Hard Floor Care Spill Cleaning Notes: Spills occur frequently in schools and universities. A spill left on a floor can be a safety hazard, so it is important to clean spills as quickly as possible. Personal protective equipment, especially eye protection and gloves, should be worn when cleaning any spills. Spills can vary from beverage spills to body fluid spills or unidentifiable spills. Don’t take chances in these situations ... wear your protective gear. Beverage Spills Beverages, such as coffee, soda and water, are often spilled in cafeterias, around vending machines, and in hallways. These areas tend to have moderate to heavy traffic, so you want to clean the spill as quickly as possible. 1. Small spills a. Blot the spill with a paper towel. b. Rinse the area if necessary. 2. Large spills a. Put out “Wet Floor” signs. b. Fill a mop bucket with True 7 solution. c. Saturate mop with the True 7 solution and wring. d. Pick up the spill with the mop. e. Clean and return equipment to storage. Body Fluid Spills or Spills of Unknown Origin It is important to follow Standard Precautions when cleaning any body fluid spills or spills of unknown origin. You’ll first clean the area, then decontaminate it. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.7 Hard Floor Care 1. Put on personal protective equipment: gloves and eye protection. 2. Contain the spill. a. Spread absorbent material over the spill. b. Wait a few minutes for the spill to be fully absorbed. 3. Pick up the spill. a. With a disposable scoop, scoop the absorbent material and spill into a regulated waste bag. Place the scoop in the bag. 4. Clean a. If the spill is small- 1. Spray the area with Lemon Quat. 2. Wipe. 3. Dispose of towels in the waste bag. b.If the spill is large- 1. Damp mop the area with Lemon Quat. 2. Launder mop head after use. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.8 Hard Floor Care Interim Maintenance - TOP SCRUBBING When top scrubbing a very The purpose of top scrubbing is to remove the top layer of finish where dirt has become embedded or the finish has deep scratches. Following a top scrub, two coats of floor finish are applied to replenish the protective layers removed by foot traffic and top scrubbing. large area (auditorium, lunch room, gym, etc.) without the aid of an auto scrubber, have three custodians work as a team. Two with mops flood the floor with Crossbow solution while one scrubs with a buffer. After scrubbing, two custodians with squeegees Equipment and Products Required Low speed floor machine and/or automatic scrubber Scrubbing pads or equivalent brush for automatic scrubber Cotton mop Two (2) mop handles Two (2) mop buckets Two (2) wringers “Wet Floor” signs Dust mop Dust pan/brush Putty knife Clean cloths Rayon finish mop True 7 pH Neutral, No-Foam Cleaner Wet vacuum *Castleguard High Solids Metal Interlock Floor Finish or *Citation Sealer/Finish- hallways & classrooms push the water towards one with a wet-vac. This proce- dure speeds up the solution pick-up process. Preparation - TOP SCRUBBING 1. Remove all furniture, equipment, etc. that is not fixed to the floor. Be sure to note the locations of objects so they can be properly replaced. 2. With the putty knife, scrape up all adhesive, gum, etc. stuck to the floor. Use care not to gouge or scratch the floor. 3. Dust mop the entire floor area; pick up the debris with the dust pan and place it in a lined trash container. 4. Post “Wet Floor” signs. 5. Block doorways and other areas to prevent scrubbing solution from going outside the area to be scrubbed. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.9 Hard Floor Care Procedures - TOP SCRUBBING You will use an automatic scrubber or a low speed floor machine to top scrub. Procedures for both follow. Notes: A.1- Automatic scrubber 1. Fill the automatic scrubber with True 7 mixed with cold water. 2. Use the double pass procedure. On the first pass, walk slowly behind your scrubber and scrub with the squeegee up and vacuum off. On the second pass, scrub with the squeegee down and the vacuum on. Check with your supervisor for the correct scrubbing pad color. 3. Proceed to Step “B”. A.2- Low speed floor machine 1. Fill mop bucket with True 7 mixed with cold water. 2. Submerge the mop in the solution. Lift the mop and flood the floor with True 7 solution. 3. Use a low speed floor machine with a scrubbing pad to scrub the floor. Make two passes. Move the floor machine across the floor in overlapping strokes, carrying the solution along. Be sure to scrub first in one direction and then in the opposite direction. Pass two should be made perpendicular to pass one to ensure the entire floor has been covered. B. Pick up the dirty solution with the automatic scrubber, wet vac, or clean cotton mop. C. Flood rinse the floor with clean water and then pick up the water. D. After the floor is dry, burnish it with a clean burnishing pad or buff with a clean, low speed buffing pad. (This procedure will help smooth the roughed finished surface, allowing better adhesion and better gloss). Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.10 Hard Floor Care E. Dust mop. When stripping, try using F. Apply finish with a rayon finish mop. (See “Apply Floor Finish” section for proper technique. pages 2.17 and 2.18) Refer to charts for number of coats and type of finish. absorbent towels in entry G. Allow at least 24 hours before burnishing or buffing. ways that you are sealing off. H. Clean and return equipment to storage. You can use adhesive tape to keep the towels in place. This means the stripper cannot run off and go to a part of your facility you are not stripping. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.11 Hard Floor Care Restorative Maintenance - FLOOR STRIPPING On older or unusually worn floor areas (cafeterias) or on asbestos tile, apply two (2) coats of a semi-permanent seal to help protect it. When you need to scrub and recoat or strip the floor, use only the strength of stripper to remove the finish, not the seal. Over an extended period of time, dirt can be ground into the finish, finish can build up around edges, and traffic lane wear patterns can develop. When normal mopping and burnishing do not correct this, and top scrubbing and recoating do not produce the desired appearance, it is time to strip. Following Buckeye’s Honors Program will allow you to reduce your stripping frequency to every 24 months or longer. When initiating the Honor’s Program, a full strip out is recommended to ensure maximum protection and appearance. RipSaw™, mixed with water at 1:4, will remove floor finishes and sealers. Once you’ve implemented the Honors Program, use RipSaw, mixed at 1:4, to economically remove all Buckeye floor finish. Equipment and Products Required Stripping pads or brush Two (2) mop handles Three (3) mop buckets Two (2) wringers Stripping shoes “Wet Floor” signs Dust mop Putty knife Dust pan/brush Clean cloths Wet vac Two (2) cotton mops Low speed floor machine and/or automatic scrubber RipSaw Floor Stripper Base Hit™ Baseboard Stripping Aerosol Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.12 Hard Floor Care Preparation - FLOOR STRIPPING 1. Remove all furniture, equipment, etc. that is not fixed to the floor. Be sure to note the locations of objects so they can be properly replaced. Tip: Avoid wearing black soled shoes while stripping a floor - they tend to break down and leave footprints on your unprotected floor. 2. With the putty knife, scrape up all adhesive, gum, etc. stuck to the floor. Use caution not to gouge or scratch the floor. 3. Dust mop the entire floor. Pickup the debris with the dust pan and place it in a lined trash container. 4. Post “Wet Floor” signs. 5. Block doorways and other areas to prevent stripping solution from going outside the area to be stripped. Procedure - FLOOR STRIPPING Dilute Revelation a. Dilute RipSaw with COLD WATER. Dilute at 1:4 to remove sealer and finish. b. Fill the second bucket with clean water only. This will be used for rinsing. Apply Revelation a. Apply Base Hit Baseboard Stripping Gel as needed to remove floor finish buildup and heavy soils from baseboards. [NOTE: Do not spray on painted surfaces.] b. Submerge the mop in the RipSaw solution. Do not wring the mop. Withdraw the mop and place it directly on the floor. Flood the floor with stripping solution. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.13 Hard Floor Care c. Allow RipSaw to dwell 10-15 minutes. Do not allow the solution to dry on the floor. If it does, simply reapply more solution to maintain a wet surface. Strip the Floor Large areas should be stripped in stages to make the job more manageable. Areas that can not be shut down or blocked, such as hallways, should be Scrubbing will be done with an automatic scrubber or a low speed floor machine. a. Automatic Scrubber 1. Use the doodlebug with the stripping pad and scrub the floor edges, corners and baseboards to remove old finish build-up. Tip: 2. Use the double pass procedure with the automatic scrubber. On the first pass, walk slowly behind the scrubber and scrub with the squeegee up and the vacuum off. On the second pass, scrub with the squeegee down and the vacuum on. Be sure to use black stripping pads or brushes. Use hot water on the last rinse b. Low Speed Floor Machine to speed drying on a stripping 1. Use the doodle bug with the stripping pad and scrub the floor edges, corners, and baseboards to remove any finish build up. stripped in sections to allow foot traffic to pass. job. 2. Use the floor machine with the stripping pad or brush and scrub the floor. Move the floor machine across the floor in overlapping strokes, carrying the stripping solution along. Be sure to scrub first in one direction and then in the opposite direction. Pass two should be perpendicular to pass one to ensure the entire floor has been covered. Pick-Up and Rinse 1. Pickup the stripping solution slurry with the automatic scrubber, wet vac, or cotton mop. 2. Immediately after the pickup of the stripper slurry, flood rinse the floor with clean, cold water using either an automatic scrubber or cotton mop. Pick up the rinse water with an automatic scrubber, wet vac, or cotton mop. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.14 Hard Floor Care 3. Rinse the floor a second time with clean water. Pick up the solution. 4. Allow the floor to air dry. After stripping floors, save left over RipSaw. Utilize this solution at the end of the night to clean your wringer, which has been covered with finish. 5. After the floor has air-dried, run your hand across it to check for stripper residue, old finish, which appears as shiny patches, or alkaline residue, which appears as a fine, white powder. If powder or stripper residue is found, rinse again with clean water. If old finish remains, follow the stripping procedures for that effected area, rinse and test again. 6. When the floor is free of residue and old finish, clean and return equipment to its proper place. Apply stripper, let dwell and agitate with knocked out center of stripping pad. Floor Finish Application - Interim and Restorative Procedures Floor finish application is conducted following two maintenance procedures: top scrub and strip-out. Once your floor has been properly top scrubbed or stripped, you are ready to apply floor finish. Gather the finish and equipment required and make the necessary preparations listed below. Then, turn to the floor finish application procedure you’re performing and continue. Location- Hallways, Castleguard High visibility areas Classrooms, etc. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 Citation 2.15 Hard Floor Care Equipment and Products Required *When finishing a floor use a Mop bucket Wringer Mop handle Clean cloths “Wet Floor” signs Trash can liners Floor Finish (Castleguard or Citation) Rayon* finish mop rayon mop - cotton mops contain cotton seed oil which may interfere with the finish Soak your clean rayon finish mop in water prior to use - this helps remove any lint which may interfere with the finish Do not use colored liners because the finish may bleed the color from the bag Preparation - APPLY FLOOR FINISH 1. Soak your clean rayon finish mop in a clean mop bucket filled with clean water. This removes any lint that could interfere with laying your floor finish. Wring out the mop and empty the bucket. 2. Post “Wet Floor” signs. 3. Line your mop bucket with a plastic trash can liner. 4. Pour floor finish into the lined bucket. 5. Place the clean finish mop into the finish and thoroughly saturate the mop. 6. Place the finish mop into the wringer and push down on the mop handle to wring out excess finish. DO NOT USE THE WRINGER HANDLE TO WRING OUT THE MOP. Proceed to the Finish Application Interval you are performing. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.16 Hard Floor Care Top Scrub and Recoat - APPLY FLOOR FINISH Location- When pouring finish into your bucket, place pre-soaked mop Frequency - Number of Coats- Hallways & Heavy Bi-Annually Traffic Areas (Summer) 4 (Mid-Year) 2 Moderate & Light Traffic Areas (Summer) Annually 4 into bucket and pour finish into it. This prevents bubbles which could lead to "fish eyes" in the finish. Wrap finish mop in a plastic bag between coats to prevent finish from drying on the mop. 1. Withdraw the finish mop from the wringer. To apply a full coat, a few drops of finish should be dripping from the mop. 2. Apply Finish a. Mid-year recoat of hallways and heavy traffic areas- (2 coats) Place the mop on the floor 6 inches away from the base boards and outline the area you are finishing. Fill in that area using the Figure “8” technique. After allowing dry time, apply second coat starting 6 inches away from the baseboards. b. Annual recoat of all areas- (4 coats) On the first, second and third coats, place the mop on the floor 6 inches away from the baseboards and outline the area you are finishing. Fill in that area using the Figure “8” technique. On the final coat, apply wall-to-wall. 3. If any furniture, equipment, or baseboards are splashed with finish, immediately wipe them clean with your cloth. 4. Allow each coat time to completely dry, usually 30-40 minutes. Check for dryness between coats. Test for dryness by feeling the finish with the back of your hand. (If it feels tacky—-wait!) 5. Clean and return equipment to storage. 6. Wait 24 hours before burnishing or buffing. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.17 Hard Floor Care Restorative Strip-Out - APPLY FLOOR FINISH LocationHallways, Notes: 7 coats Castleguard High visibility areas Classrooms,etc. 7 coats Citation* *Note: Most schools do not burnish in classrooms due to time constraints of moving furniture and desks. After a floor has been stripped, six to seven (6-7) full coats of floor finish, in accordance to the chart above, will be applied. These coats provide the foundation of your program that, with proper maintenance, will enable you to lengthen your stripping interval to 24 months or longer. 1. After the floor has been stripped and the final rinse has occurred, you will apply either four (4) full coats of Castleguard or Citation the first day according to the chart above. The second day, you will add three (3) coats of Castleguard or Citation to the four (4) coats previously applied. 2. Withdraw the mop from the wringer. To apply a full coat, a few drops of finish should be dripping from the mop. 3. On the first coat, place the mop on the floor next to the baseboard. Apply floor finish wall-to-wall. Outline the area you are finishing and fill in that area using the Figure “8” technique. 4. Wipe off any furniture, equipment, or baseboards splashed with finish. 5. Allow this coat to completely dry, usually 30-40 minutes, before applying the next coats. Test for dryness between coats by feeling the finish with the back of your hand. (If it feels tacky—wait!) 6. Once the first coat has dried, apply Coat 2. Follow procedures (2-5) however, maintain a 6inch interval between the baseboards and mop. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.18 Hard Floor Care 7. Allow Coat 2 to completely dry. Be sure to test for dryness. 8. Apply Coats 3 and 4 the same as Coat 2- maintaining the six inch interval from the baseboards. Floor finish buildup usually occurs near baseboards and fixtures. To prevent buildup, 9. Allow them to completely dry. They are the final coats for day 1. Be sure to keep wet floor signs down until floor is dry. it is important to maintain 10. Clean and return equipment to storage. Keep mop in remaining Castleguard or Citation and cover with trash liner for next day’s use. Do not store in this manner for more than 24 hours. a 6-inch interval from baseboards when applying finish during the top scrub and 11. Day 2 - apply the final coats of Castleguard or Citation. recoats. Always check near the a. If the floor has been exposed to traffic - clean the floor by dust moping and damp mopping first. baseboards for the amount of finish present. If sufficient fin- b. If the floor has been closed to traffic, and no debris is found on the floor, proceed to step 12. ish is found near baseboards, 12. Following the above chart for recommendations on number of coats, apply remaining coats. Maintain the 6 inch interval from the baseboards, except for the final coat. The final coat should be applied wall to wall. Always allow coats to completely dry before applying the next coat. maintain the 6-inch interval. This way, the floor will have a more uniform appearance and stripping will be easier when 13. After final coat is dry, clean and return equipment to storage. Be sure to keep “wet floor” signs down until floor is dry. the time comes. 14. Wait 24 hours before burnishing or buffing the floor. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.19 Hard Floor Care Sealing Some areas, such as hallways, cannot be blocked when applying finish. Consult with your supervisor for a location of Certain areas of the school or university may be subjected to spills that can penetrate through the floor finish and stain the floor. In these areas, 1st Down® Stain Resistant Seal should be used. 1st Down resists the stains many spills can cause. Areas to use 1st Down: Restrooms with vinyl tile or terrazzo floors, Cafeteria, Infirmary or Sick Room, Art Department, etc. In addition to protection from spills, 1st Down helps protect worn floors from further damage. Apply 1st Down to worn, porous floors to build a base for floor finish. Top scrubbing and stripping will remove the finish but not the 1st Down. these areas in your buildings. Floor finish is applied in these areas in two stages. One half of the floor is finished while the other remains open. When the first half dries, the second half is finished. Application - 1st Down Sealer 1st Down is applied in full coats using the Figure “8” technique. 1. Prepare the floor by thoroughly stripping and rinsing. 2. Apply two (2) coats of 1st Down. Allow sufficient dry time between coats, usually 30 minutes. 3. Apply floor finish if desired. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 2.20 Carpet Care Notes: The use of carpeting in schools/universities is becoming more prevalent. Advances in carpet design, manufacturing and maintenance have made it a viable alternative to hard floors in many areas. Carpets, like hard floors, do need a regularly scheduled maintenance program to maintain an attractive environment. Carpet can generally hide dirt better than hard floors, so waiting to clean a carpet until it looks dirty is too late. You have to stay on top of it. Buckeye’s Honors Program includes a few simple procedures, quality Buckeye products and regularly scheduled maintenance intervals. By following this program your carpets will consistently look better, the school/university will be cleaner and the carpet's life will be extended. Routine Maintenance - Matting A good matting system is as important to carpet care as it is to hard floor care. Matting can collect up to 70% of the soil tracked into the school. Soil that is collected in the mats does not have to be removed from the carpeting, which makes the carpets easier to maintain. Placement - Matting should be placed both inside and outside entrances. Location - Type of Matting Outside Scraper- removes solid soils Inside Absorbent- holds liquid soils Size- Matting should be large enough to cover the area and the flow of traffic. Traffic Area- Size - Heavy 3 Steps in length Moderate/Light 2 Steps in length Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 3.1 Carpet Care Maintenance - Because mats collect a significant amount of soil, it is important to clean them routinely. Matting, and maintenance of Procedure - Frequency - Vacuum/Spot Clean Daily Extract or Wash Monthly, or as needed the same, at all main entrances is an integral part of maintaining the floors and capturing the dirt. Approximately 70% of dirt is deposited on the mats. These must be vacu- umed daily. If not maintained, the dirt will return to the floor. Routine Maintenance Some soil will make it past the mats, and it is important to pick this soil up as quickly as possible. The longer soils stay in the carpet, the more damage can occur. Some of the soil that is tracked in is abrasive. It falls below the carpet surface and can wear away at the carpet fibers as traffic passes. Other soil, like spills, can be sticky or oily. This attracts more soil and the carpet's appearance deteriorates quicker than it should, resulting in the need for more frequent restorative cleaning. Routine maintenance procedures consist of vacuuming and spot cleaning and are the keys to picking up this soil. Vacuuming and spot cleaning are done frequently, anywhere from several times a day to once a week depending on traffic patterns, weather conditions, and other factors. Routine Maintenance - Vacuuming Vacuuming is your first line of defense in carpet maintenance. Thorough vacuuming collects most of the soil deposited on your carpets. It is important to remove soil deposited on carpets quickly. The extent of potential carpet damage depends on how long soils are present and how much traffic the carpet receives. Therefore, different areas will require different vacuuming frequencies. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 3.2 Carpet Care Ordinary vacuum filters and bags allow these particles to pass right through. These particles are then circulated Location - Frequency - Heavy traffic areas (Entrances, Lobbies, Reception Areas, etc.) Two times daily Moderate traffic areas One time daily Light traffic areas One time weekly (Offices, Conference Rooms, etc.) through the air, and inhaled by people or re-deposited on other surfaces. High efficiency filters and bags can contain a significant amount of these microscopic particles which makes your facility cleaner. The purpose of cleaning is to remove dirt and soil from the surface. This requires you to collect and contain the soil so it can be removed from the area. You do not want to just move the dirt around and re-deposit it on another surface. Collect - Dual motor vacuum cleaners effectively pull the soil out of carpet. Contain - Soil particles range in size from small pebbles to microscopic particles. To keep indoor air quality its highest and to prevent the re-depositing of soil, vacuum cleaner bags and filter systems need to be able to contain these microscopic particles. Equipment and Products Required Vacuum cleaner High efficiency filter High efficiency bags Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 3.3 Carpet Care Routine Maintenance - Vacuuming Open Areas - (Performed similar to dust mopping a hard floor) Baseboards Vacuums can clean the carpet, but cleaning the baseboard and area where the baseboards and the carpet meet can be a challenge. Move your vacuum cleaner slowly across the carpet. Turn and move it in the opposite direction with a 2-3 inch overlap. For heavy traffic area, use a double pass. Confined Areas - (such as class rooms or offices) Vacuum the traffic lanes thoroughly. Maneuver around furniture as needed. -Use a duster to clean the baseboard. -Use a detail vac or attachments on the dual motor vacuum to clean the edges. Routine Maintenance - Spot Cleaning Carpet spot cleaning should be treated similar to spill clean up on hard floors. Clean spots as soon as possible after they occur. The quicker a spot or spill is cleaned, the less chance it has to become a stain. If you see a spot, clean it. It usually takes less than a minute and makes the whole area look better. Equipment and Products Required White, absorbent cloth Soft bristled brush or scraper Gone H2O2 Spot Cleaner Personal protective equipment - Rubber gloves and eye protection Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 3.4 Carpet Care Procedure- SPOT CLEANING Always wear protective clothing. Even if you know what the spill is, play it safe. Always wear your gloves. If the spot is larger than your hand, you may save time by using an extractor to draw the spot out of the carpet. 1. Remove any solid matter, using the scraper if necessary. 2. Apply Gone H2O2 to spot. Do not overwet. 3. Gently pat or agitate the spot if necessary with the brush or scraper. Allow Gone H2O2 to dwell for 5 minutes. Scrape or brush from the outside in toward the center to prevent spreading the spot. 4. Blot. -Use the white absorbent cloth(s). -Blot the area as dry as possible. Blot at the edges of the spot and work toward the center. -If some of the spot remains, apply Gone H2O2 again. Wait 5 minutes and blot. -If the spot still remains, notify your supervisor. 5. Wash your hands when finished. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 3.5 Carpet Care Notes: Interim Maintenance Interim maintenance for carpet consists of light extraction and bonnet cleaning. Over time, particularly in heavy traffic areas and traffic lanes, the carpet can become soiled to the point where vacuuming and spot cleaning are not adequate. A more thorough surface cleaning or deep cleaning is needed. (Both methods will be discussed below, but check with your supervisor for the procedure you are to use). Interim carpet care maintenance is similar to interim hard floor care maintenance in that they both extend the life of the carpet/floor, enhance appearance, and provide a cleaner environment. Interim Maintenance - Bonnet Cleaning Bonnet cleaning is ideal when you need to remove surface soil and the area needs to be opened to traffic quickly. Bonnet cleaning does not remove deep down soil, so it only should be used as a supplement to extraction cleaning. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 3.6 Carpet Care Equipment and Products Required Low speed floor machine Vacuum cleaner Carpet bonnets/pads “Wet Floor” sign If carpet has been previously Pump sprayers (2); or (1) pump sprayer and (2) mop buckets (one with Touch ‘n Go™, one with water to rinse dirty bonnet) with wringer cleaned with another product, Marauder® Environmental General Purpose Cleaner use Buckeye Defoam in the recovery tank. Defoam quickly and efficiently eliminates suds in all types of recovery Touch & Go Carpet Surface Cleaner Location - Frequency - Heavy traffic areas Monthly Moderate traffic areas Quarterly Light traffic areas Bi-Annually systems, allowing for maximum performance from your equipment. Preparation - BONNET CLEANING 1. Dilute Touch & Go at 10 oz./gal. of water (1:12) in the first pump sprayer. If only one pump sprayer is available, dilute Touch & Go at 10 oz./gal. of water in a mop bucket with wringer. 2. Dilute Marauder at 12 oz./gal. of water (1:10) in the other sprayer. 3. Remove furniture if required. If furniture cannot be removed, place wax paper, plastic film, etc. under the legs to prevent staining. 4. Vacuum areas thoroughly before surface cleaning. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 3.7 Carpet Care 5. After vacuuming, pre-spray traffic lanes, spots, and heavily soiled areas with Marauder. Let dwell for 5 minutes. Notes: Procedures - BONNET CLEANING 1. Apply Touch & Go a. With a pump sprayer, apply Touch & Go to both sides of the bonnet or soak bonnet in Touch & Go solution in mop bucket and wring. Bonnet should be damp, but not overwet. b. If applied with pump sprayer, also apply Touch & Go to the area of carpet to be cleaned. NOTE: It is important to apply enough Touch & Go to the bonnet/pad and to the carpet to reduce friction and lessen the likelihood of carpet fiber damage. 2. Place bonnet/pad on area to be cleaned 3. Center the low speed machine on the bonnet 4. Move machine slowly across the carpet a. Use overlapping passes. b. Soil is transferred from the carpet to the bonnet. When one side of the bonnet is dirty, apply more Touch & Go to the clean side if using the pump up sprayer, then flip the bonnet over and continue to clean. c. When both sides are dirty, replace bonnet with a clean bonnet treated with Touch & Go and continue. OR, if using the two bucket technique: 1. Place dirty bonnet in clean water. 2. After soaking, wring out bonnet. 3. Place bonnet in second bucket of Touch ‘n Go solution, diluted at 10 oz./gal. of water. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 3.8 Carpet Care 4. Wring bonnet so it is damp, not over-wet, and continue. NOTE: A small amount of foam should be generated. Apply more solution if needed. Notes: 5. Allow carpet to dry (Normally requires 15-20 minutes or less. Use a carpet fan to accelerate drying). 6. Vacuum. 7. Clean and return equipment to storage. Interim Maintenance - EXTRACTION CLEANING Location - Frequency - Heavy traffic areas One time monthly Moderate traffic areas One time quarterly Light traffic areas One time every 6 months Extraction cleaning is the preferred interim maintenance method. Using Jet Stream™ with hot water through your hot water extraction machine will clean the surface and deeply embedded soils. It is also ideal for any spot or soiled area that is larger than your hand. NOTE: Always thoroughly vacuum the area before extracting. Equipment and Products Required Personal protective equipment - rubber gloves, eye protection, etc. Vacuum Cleaner Extraction machine Pump sprayer Carpet fan Carpet brush Marauder Environmental General Purpose Cleaner Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 3.9 Carpet Care Jet Stream Extraction Cleaner Shelter Soil Retardant Defoam Universal Defoamer NOTE: Frequencies for restorative maintenance vary depending on your matting system, and your routine and interim maintenance procedures. More care taken in these areas will reduce the amount of restorative maintenance required. Preparation - EXTRACTION CLEANING 1. Remove furniture if needed. If furniture cannot be removed, place wax paper, plastic film, etc. under and around legs to prevent stains. 2. Vacuum the area thoroughly. 3. Dilute Marauder at 1:4 (32 oz./gal.) in a pump sprayer. 4. Post “Wet Floor” signs. 5. Pre-spray spots and heavy soil areas with Marauder and allow a 5 minute dwell time. 6. Dilute Jet Stream at 2 oz./gal. (Blue Action Lock Connector) in the extractor. Water should not be hotter than 140 degrees. If the carpet has been previously cleaned with another product, use Buckeye Defoam (2 oz.) in the recovery tank. Procedures - EXTRACTION CLEANING 1. Extract a. Move the machine slowly across the floor. b. Check fluid release to ensure carpet is not over-wet c. Control speed of extractor to give the solution and brush time to work. d. Make over-lapping passes to ensure uniform cleaning. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 3.10 Carpet Care e. For deeper pile carpet, when finished, brush carpet pile in one direction for uniform appearance. f. Apply Shelter™ Soil Retardant, if needed. 2. Use carpet fans to accelerate drying. 3. Vacuum carpet after it has dried to lift the pile. 4. Remove “Wet Floor” signs. 5. Clean and return equipment to storage. Restorative Maintenance Notes: Over time, the soil level in carpets will build to the level where routing vacuuming and light extraction are not adequate. A thorough deep cleaning is now needed. Deep cleaning will remove the deeply embedded abrasive soils and the sticky, oily soils that are in the carpet. Removing both types of soil will revitalize the carpet appearance, lengthen carpet life and provide for a cleaner environment. Hot water extraction cleaning with Jet Stream, followed by an application of Shelter Soil Retardant, will thoroughly clean the carpet and reduce re-soiling. Hot water extraction cleaning in restorative maintenance is similar to extracting in interim maintenance, except it will cover a larger area. Interim extraction cleaning focuses on spills and traffic areas, while restorative maintenance covers the entire carpet. Location - Frequency - Heavy traffic areas Bi-Annually Moderate traffic areas Annually Light traffic areas Annually Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 3.11 Carpet Care Equipment and Products Required Notes on Deep Extraction: - Use carpet fans to accelerate drying. - Vacuum carpet after it has d ried. Vacuum cleaner Extraction machine Pump sprayers (2) Carpet brush Carpet fan Personal protective equipment - rubber gloves and eye protection. Marauder Traffic Lane Cleaner Shelter Soil Retardant Jet Stream Extraction Cleaner - Remove "Wet Floor" signs. - Clean and return equipment to storage. Preparation - DEEP EXTRACTION 1. Remove furniture if needed. If furniture is not removed, place wax paper, plastic film, etc. under and around legs to prevent stains. 2. Thoroughly vacuum area to be extracted. 3. Dilute Marauder at 1:4 (32 oz./gal.) into pump sprayer. 4. Post “Wet Floor” signs. 5. Pre-spray spots and heavily soiled areas with Marauder. Lightly agitate with carpet brush. Let Marauder dwell for 5 minutes. This gives Marauder time to dissolve the soils, which makes them easier to extract. 6. Dilute Shelter at 16 oz./gal. (1:8) into pump sprayer. 7. Dilute Jet Stream at 2 oz./gal. into the extractor. Water should not be hotter than 140 degrees. If the carpet has been previously cleaned with another product, use Buckeye Defoam (2 oz.) in the recovery tank. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 3.12 Carpet Care Procedure - DEEP EXTRACTION 1. Extract by moving the machine slowly across the floor. Use the 2-pass procedure, making pass 2 perpendicular to pass 1. Notes: 2. Check fluid release to ensure carpet is not overly wet. 3. Control speed of the extractor to give the solution and brush time to work. 4. Make overlapping passes to ensure uniform cleaning. 5. Apply Shelter Soil Retardant. 5A. Brush into carpet fibers. 5B. Vacuum carpet after Shelter dries. 6. When finished extracting, brush carpet pile in one direction for uniform appearance. This is only necessary for deeper pile carpet. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • 314-291-1900 3.13 Restrooms, Locker Rooms & Showers People really notice when a restroom is clean. A clean-looking, pleasant-smelling restroom leaves a good impression. It also means a healthy environment for students, staff and faculty. Notes: Equipment and Products Required Supply Cart Clean Mop Mop bucket and wringer Bowl Mop “Wet Floor” signs “Closed for Cleaning” signs Dust mop Highduster Trash can liners Paper towels or wipers Dust pan/brush Push broom Trash cart Door stop Scrub pad Putty knife Personal Protective Equipment (PPE) - rubber gloves, eye protection, etc. Workout "The Muscle Cleaner" - Heavy-Duty Cleaner/Degreaser Ready-to-Use OR Marauder Environmental General Purpose Cleaner Star Spray Concentrate - Glass Cleaner 8 oz. per gallon of water Lemon, Mint or Pine Quat - Disinfectant/Cleaner 2 oz. per gallon of water Sparkle - Utility Cleaner Ready-to-Use Marauder - Heavy duty restroom cleaner and deodorizer 12 oz. per gallon of water Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 4.1 Restrooms, Locker Rooms & Showers The Honors Program uses Buckeye’s Lemon, Mint, or Pine Quat as its disinfectant/cleaner. Each of these products is diluted at 2 ounces per gallon of cold water. They each have the same disinfecting, cleaning, and deodorizing abilities, the only difference between the three products is color and fragrance. To counteract unpleasant odors, you may want to use an odor-eliminator like Marauder. Every two weeks use Sparkle to clean sink and counter surfaces. Use Star Spray Concentrate for cleaning glass and mirrors and Workout for graffiti removal. Along with the Grip & Go!® spray bottles of these products, take a mop bucket of disinfectant/cleaner solution with a damp mop and wringer. On your cart, carry a dust pan, a broom, and scraper; a wet floor sign, a bowl mop, paper towels, and cleaning cloths. Don’t forget trash liners and plenty of restroom supplies. As you enter the restroom, prop open the door, set out the wet floor sign(s) and display the “Closed for Cleaning” sign. Your first task is to disinfect the toilets and urinals. 1. Spray all toilets and urinals, inside and out with Lemon, Pine, and Mint Quat. The disinfectant/cleaner needs to dwell for 10 minutes. While giving the disinfectant the dwell time it needs to work, do the rest of your cleaning. 2. High dust vents and ledges above shoulder height regularly. 3. Check that all dispensers are working. Refill them if needed. Replenish paper products, hand soap, etc. 4. Clean glass and mirrors daily with Star Spray Concentrate glass cleaner. 5. Spray the sink and counter surface with Lemon, Mint, or Pine Quat; wipe it down; and let it air dry. Buckeye quaternary cleaners will even remove the water spots from chrome. 6. Every two weeks, spray and wipe Sparkle on sinks to remove stubborn hard water spots. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 4.2 Restrooms, Locker Rooms & Showers 7. Next, using Lemon, Mint or Pine Quat, spot clean walls, partitions, dispensers and anything else people may touch. 8. For graffiti or heavy soils, spray Workout on spot, allow dwell time and wipe. Workout cleans spots right off. Check for graffiti. If any graffiti is found, spray Workout directly onto the spot, wait a moment, and wipe. Once a week (on Friday) use Marauder, diluted at 12 oz/gal, to floors, especially around toilets and urinals, to help clean odors trapped in grout lines. 9. Now it’s back to the bowl area to wipe down everything you’ve presprayed with Lemon, Mint, or Pine Quat. Clean the inside of the bowl with the bowl brush. 10. Then clean the external parts, starting with the pipes, working your way down. You may have to re-wet any sections that have dried. Wipe down the urinals as well. 11. And you’re ready to clean the floor. Sweep the restroom floor, moving debris to the door. Brush debris into dust pan and empty into trash cart. 12. Scrape up gum and items stuck to the floor with your putty knife. 13. Empty the trash at least once a day, cleaning the trash can with disinfectant/cleaner at least once a week or as needed. 14. Damp mop the floor with disinfectant/cleaner. Outline and fill in with a figure “8”, working toward the door. If there are heavily soiled areas, apply more disinfectant/cleaner and scrub with a deck brush. Pick up the solution with mop. 15. Let the disinfectant/cleaner air dry. 16. If the restroom has a floor drain, empty the dirty solution into the drain once a week to help keep it clean. 17. Return the restroom to service. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 4.3 Restrooms, Locker Rooms & Showers Monthly Restroom Cleaning Notes: Equipment and Products Required Supply cart Clean mop Mop bucket and wringer Bowl mop “Wet Floor” signs “Closed for Cleaning” signs Dust mop Highduster Trash can liners Paper towels or wipers Dust pan/brush Push broom Trash cart Door stop Scrub pad Putty knife Pump-up sprayer Personal Protective Equipment (PPE) - rubber gloves, eye protection, etc. Workout “The Muscle Cleaner” - Heavy-Duty Cleaner/Degreaser Ready-to-Use OR Marauder Environmental General Purpose Cleaner Star Spray Concentrate - Glass Cleaner 8 oz. per gallon of water Lemon, Mint or Pine Quat - Disinfectant/Cleaner 2 oz. per gallon of water Sparkle - Multi-Purpose Acid Cleaner Ready-to-Use Scenturion - Odor Counteractant 12 oz. per gallon of water Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 4.4 Restrooms, Locker Rooms & Showers While the daily cleaning procedures keep your restroom healthy and clean, restorative procedures are designed to remove mineral deposits and keep the grout between the tiles looking good. The Honors Restorative Restroom Procedures use heavy-duty cleaners at regular intervals to restore your restroom to its cleanest state. Remember to always wear the proper protective gear when working with cleaning products - gloves, eye protection and footwear. Procedures Twice a year you will scrub the floors with a rotary scrubber and Marauder diluted at 12 ounces per gallon of cold water.‑ 1. Gather supplies 2. Prop open door. Post “Wet Floor” sign and “Closed for Cleaning” sign. 3. Lower the water in the bowl to expose the standing-water ring. Spray Sparkle inside and outside bowls and urinals. 4. High dust surfaces above shoulder height. 5. Sweep the floor and move debris to door. 6. Scrape up gum and items stuck to the floor with putty knife. 7. Brush debris into a dust pan and empty into trash cart. 8. Observe for graffiti and heavy soils. If any are found, spray with Workout, allow dwell time, wipe clean with paper towels. Agitate if necessary. 9. Using a pump-up sprayer, apply Lemon, Mint, or Pine Quat diluted at 2 oz./gal. of water to ceramic walls and partitions. Agitate with a deck brush. 10. Using a pump-up sprayer, rinse surfaces with fresh water. 11. Wipe partitions dry. 12. Wipe pipes, flush handle, seat, bowl, and urinal exteriors. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 4.5 Restrooms, Locker Rooms & Showers 13. Clean inside bowls and urinals with bowl mop. 14. Clean mirrors with Star Spray Concentrate and paper towels. 15. Spray and wipe sinks and fixtures with Sparkle. Notes: 16. Empty trash receptacles. Replace with clean can liner. 17. Flood floor with cleaning solution. For vinyl tile, follow mid-year break scrub and recoat procedures. For ceramic tile, apply Marauder diluted at 12 oz./gal. of water and scrub with a nylon brush. 18. Apply the Marauder solution with a fully loaded mop, flooding the floor. Scrub with the low-speed scrubber and a scrubbing pad or brush. Hand scrub edges and any hard-to-reach areas with a brush. 19. After scrubbing, pick up dirty solution with the wet vacuum or squeegee and flood rinse the floor with a clean mop and cold water. 20. Pick up the rinse water with the wet vacuum, squeegee, or mop and let the floor air dry. Once the floor is dry, return the restroom to service and remove the “Wet Floor” sign and “Closed for Cleaning” sign. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 4.6 Restrooms, Locker Rooms & Showers Locker Rooms Equipment and Products Required Star Spray Concentrate - Glass Cleaner Your main focus when cleaning and disinfecting is the Workout “The Muscle Cleaner” - Heavy-Duty Cleaner/Degreaser appearance and cleanliness Lemon, Mint, or Pine Quat - Disinfectant/Cleaners (each in a Grip & Go! Spray Bottle) of your facility and control of Paper Towels Trash Can Liners odors, germs and bacteria. Restroom Supplies Vacuum Highduster Procedures 1. Regular high dusting prevents locker tops, ledges, and vents from accumulating dust and dirt. 2. Clean glass and mirrors with Star Spray Concentrate. 3. Damp wipe countertops and sinks, benches, stools, fixtures – even hair dryers – with Lemon, Mint, or Pine Quat. 4. Use Workout for the tough spots and graffiti. 5. Refill dispensers. 6. Sweep or dust mop the floors, and vacuum all carpeted areas. 7. Empty trash cans and clean them once a week with Lemon, Mint, or Pine Quat. 8. Damp mop floor with Lemon, Mint, or Pine Quat solution. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 4.7 Restrooms, Locker Rooms & Showers Showers Notes: Equipment and Products Required Lemon, Mint, or Pine Quat - Disinfectant/Cleaners Marauder Environmental General Purpose Cleaner Buckeye’s Multi-Product Foam Gun Wet Floor Signs Long handled Scrub Brush Safety Equipment: Gloves Safety Glasses Safety Shoes Procedures 1. Disinfect showers daily with Lemon, Mint, or Pine Quat applied through Buckeye’s Multi-Product Foam Gun. Before starting, close off the shower room and set out “wet floor” signs. Remove any debris, like paper, and clear the drains. 2. Attach the foam gun reservoir filled with concentrate, or full strength, Lemon, Pine, or Mint Quat and set the foam gun for dilution at 2 ounces per gallon. Hook up the foam gun to a water source, turn on the hot water, and foam down the walls, fixtures, and floors. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 4.8 Restrooms, Locker Rooms & Showers Notes: 3. Let the solution dwell for at least 5 minutes before scrubbing. After the 5 minute dwell time, rewet surfaces with Lemon, Mint, or Pine Quat and scrub them with a long-handled scrub brush. Finish the job by removing the reservoir of disinfectant/cleaner and rinsing with cold water. Despite your daily cleaning efforts, body oil, soap scum, or calcium and mineral deposits may build up. Once a week or so, you may need to clean with Marauder to remove soap scum, and calcium and mineral deposits. 1. Using Buckeye’s Multi-Product Foam Gun, foam down the area with Marauder, diluted at 12 ounces per gallon of hot water. Let the foam dwell for 5 minutes, re-foam and scrub. Rinse with cold water. 2. Follow up by spraying the walls and floor with the same disinfectant/cleaner used for daily cleaning. The shower area must air dry before opening up for use. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 4.9 Restrooms, Locker Rooms & Showers Restrooms Once Weekly Notes: Equipment and Products Required Lemon, Mint, or Pine Quat - Disinfectant/Cleaners Marauder Environmental General Purpose Cleaner Buckeye’s Multi-Product Foam Gun Wet Floor Signs Long handled Scrub Brush Safety Equipment: Gloves Safety Glasses Safety Shoes Procedures 1. Disinfect restrooms weekly with Lemon Quat or Marauder applied through Buckeye’s Multi-Product Foam Gun. Before starting, close off the shower room and set out “wet floor” signs. Remove any debris, like paper, and clear the drains. 2. Attach the foam gun reservoir filled with concentrate, or full strength, Lemon Quat or Marauder and set the foam gun for dilution at 2 ounces per gallon. Hook up the foam gun to a water source, turn on the hot water, and foam down the walls, fixtures, and floors. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 4.10 Restrooms, Locker Rooms & Showers Notes: 3. Let the solution dwell for at least 5 minutes before scrubbing. After the 5 minute dwell time, rewet surfaces with Lemon Quat or Marauder and scrub them with a long-handled scrub brush. Finish the job by removing the reservoir of disinfectant/cleaner and rinsing with cold water. Despite your daily cleaning efforts, body oil, soap scum, or calcium and mineral deposits may build up. Once a week or so, you may need to clean with Marauder and/or Sparkle to remove soap scum, and calcium and mineral deposits. 1. Using Buckeye’s Multi-Product Foam Gun, foam down the area with Marauder, diluted at 12 ounces per gallon of hot water. Let the foam dwell for 5 minutes, re-foam and scrub. Rinse with cold water. 2. Follow up by spraying the walls and floor with the same disinfectant/cleaner used for daily cleaning. The shower area must air dry before opening up for use. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 4.11 Proportioning Systems The patented Action Control II System®- the solution to simple, low-cost proportioning dispenses your Buckeye products more accurately, for greater economy and control. No more measuring. No more spilling. No more waste. The Action Control II System is designed for use with concentrated products packaged in Action Pacs,® Buckeye’s Five-Gallon Packaging Units. Control Master II Kit A. Control Master II Proportioner B. Two Filling Tubes: one for Buckets, Automatic Scrubbers, Extractors, and Storage Units (ie: Buddy Jugs); one for Grip & Go! spray bottles C. Hose Rac for hanging Action Lock II Connectors and Filling Tubes Control Master II Proportioner Control Master II Installation Installing and operating the Control Master II Proportioner is quick and easy. 1. All you need is a standard faucet with external garden hose threads (adapter parts are available for external aerator threads). 2. To attach the Control Master II to the faucet, simply screw it into place with the connecting stem facing the front. 3. Use washers provided to align stem to front, if necessary. 4. Caution: The Control Master II comes equipped with a vacuum breaker to prevent flow of chemicals into the main water source. DO NOT remove this part of the unit. EXCEPTION: If the faucet is already equipped with a backflow device, remove the Control Master II vacuum breaker. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights • Missouri 63043 • USA • 314-291-1900 5.1 Proportioning Systems Control Master II Operation 1. Attach appropriate Action Lock II Connector. 2. Attach the appropriate Filling Tube to the Control Master II to dispense a controlled flow into buckets, equipment, storage units or spray bottles. 3. Turn on water to dispense product solution. 4. For dispensing clear water, disconnect the Action Lock II Connector. Caution: When water is being used for human consumption, make sure all Action Lock II Connectors have been disconnected from the Control Master II. Action Lock II Connector Kit A. Color Coded Action Lock II Connector B. Action Cap C. Nylon Tie Action Cap Installation Action Lock II Connector 1. With carton in upright position, remove shipping cap. Hold spout firmly with one hand while “peeling” cap off with other hand. It’s easily done by catching fingertips under edge of top flange of cap and pulling up and back. 2. Attach Action Cap by inserting into spout, making sure Cap seals flush with spout to prevent leakage. 3. Screw down locking collar until tight. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights • Missouri 63043 • USA • 314-291-1900 5.2 Proportioning Systems Notes: Action Lock II Connector Installation The Action Lock II Connector is designed for use with Buckeye's Action Pac, Five-Gallon Packaging Unit. Each Connector is color coded for use with specific products and cleaning assignments. To identify which Action Lock II Connector you need, refer to the product's Action Pac. 1. To install the Action Lock II Connector, position the open end of the Action Lock II Connector hose over the Action Cap and push over the barbs until the hose is firmly in place. 2. For added security, the nylon tie may be tightened over the tubing between the barbs of the Action Cap. The extra length of the nylon tie may be trimmed for neatness. 3. When the Action Lock II Connector is not in use, hang it on the convenient hose rac to keep it neatly out of the way. Hose Rac Installation To install, simply mount the rack to the top shelf of the Action Rac using the fasteners provided. How to Use the Action Control II System 1. Grasp the Action Lock II Connector on the colored sleeve and attach it to the Control Master II Proportioner by pushing it on the product connecting stem (located on the front of the Control Master II). For best results, place one hand on the back of the Control Master II for support as you push the Action Lock II Connector into place. 2. Position the Action Pac below the level of the faucet. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights • Missouri 63043 • USA • 314-291-1900 5.3 Proportioning Systems Notes: Caution: Action Pacs placed above the faucet height when connected to the Control Master II via the Action Lock II Connector may allow product to flow after the water has been shut off. 3. Turn on water to automatically proportion and dispense a ready-to-use solution. [NOTE: At least 10 psi is required to inject product into the Control Master II at its proper rate.] 4. For filling buckets or storage units, attach the long Filling Tube to the outlet barb for a controlled flow. For filling Grip & Go! spray bottles, attach the short Filling Tube to the outlet barb for a con trolled flow. - 5. When the container is filled with solution, turn off the water. Disconnect Action Lock II Connector. 6. To disconnect the Action Lock II Connector, place one hand on the front of the Control Master II for support. With the other hand, grasp the Action Lock II Connector and pull. PLEASE READ THE FOLLOWING: The Action Control System is an effective, accurate proportioning system. The ACS does require 10 PSI of water pressure for correct dilutions. This is merely a steady flow of water. However, when filling spray bottles, some people have a tendency to turn on the faucet lightly, which may not generate 10 PSI of water pressure. As a result, the dilution may not be correct. This can easily be alleviated with proper training. Simply turn on the water at a normal flow rate, and the dilution will be accurate, the bottles will not overflow, and little foam will be generated. Another alternative is to fill five-gallon secondary dispenser jugs and redispense disinfectants into spray bottles. By law, disinfectants must be used in accordance with labeled instructions. Using secondary dispenser jugs reduces chances of inaccurate dispensing. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights • Missouri 63043 • USA • 314-291-1900 5.4 Working Smart: Product Safety OSHA Hazard Communication Standard Notes: The Occupational Safety and Health Administration, or OSHA, enforces a federal regulation called the OSHA Hazard Communication Standard. This regulation protects you by providing you with information about potential hazards of the products you work with. Product safety information, which has been provided by Buckeye International, is available to you through the OSHA Hazard Communication Standard training you have or will receive from your employer. It’s your employer’s responsibility to make training, Material Safety Data Sheets (MSDSs), product labels, a written hazard communication program, and personal protective equipment available to you. It is your responsibility to read the MSDS and product labels, and to use the personal protective equipment. Your health is in your hands. Understand the knowledge given to you. And use safe work practices to protect yourself and others. Material Safety Data Sheets Buckeye’s Material Safety Data is one source of product safety information available for the products used in this program. There are two things you need to know about Material Safety Data Sheets for them to be useful: Where they are located, and how to read them. MSDSs for all the products you use must be readily available. You’ll have to check with your supervisor for their exact location in your facility. (See page 6.3 for guidelines on how to read an MSDS.) Material Safety Data Sheets are a great source of information. But the MSDSs aren’t the only source of information about the products. A more immediate source is the product label. Most of the information you will need for safe handling of the product is found right on a properly labeled container. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 6.1 Working Smart: Product Safety The OSHA Hazard Communication Standard mandates that all containers be labeled and contain at least the name of the product, who manufactured the product, and any hazard warnings needed for safe use of the product. Notes: Buckeye’s Action Pac labels, in English, French, and Spanish, contain the product name, product usage, directions for use, any hazard warnings that may apply, and first aid information. Included with the first aid information is Buckeye’s emergency “800” number. Any time a product is transferred from its original container to a new one, the person who made the transfer is responsible for labeling the new container with the product name and hazard warnings found on the original label. Transferring products includes filling a spray bottle. To help comply with the OSHA Hazard Communication Standard, Buckeye’s Grip & Go! 24 ounce spray bottles are silk screened with the appropriate label information in English and a second language, Spanish or French, depending on the product. Silk screened labels won’t come off when they get wet. Detailed informative product labeling is only one way Buckeye is looking out for your safety. You can protect your health by avoiding harmful contact with the products. Use personal protective equipment and safe product handling practices. Material Safety Data Sheet Here’s how to read a Buckeye Material Safety Data Sheet. You should be familiar with the type of information and the location of the information available on an MSDS, so you can find it quickly if you ever need it. Let’s take a closer look at one: Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 6.2 Working Smart: Product Safety The emergency “800” number is located just under the Buckeye International name and address. Notes: Section 1 - Product Information (the name and use of the product). Section 2 - Lists information about the ingredients that make up the product. Section 3 - Physical Data contains the physical description of the product including color, fragrance, and form (liquid, powder, etc.). Section 4 - Fire and Explosion Data: information about whether or not the product is flammable or explosive and, if necessary, how to put out a fire. Section 5 - Reactivity Data: information about the chemical behavior of the product. Includes product incompatibility warnings (“Do not mix with chlorine bleach”, etc.). Section 6 - Health Hazard Data describes how the product may physically affect you if you come in contact with it. Routes of Entry: - types of contact which may be harmful (inhalation, skin). Health Hazards: - describe the effect the product may have on you if you come in contact with it as described in Routes of Entry. Carcinogenicity: - Refers to a material’s ability to cause cancer. (None of Buckeye’s products have been found to cause cancer.) Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 6.3 Glossary Notes: Absorbent Cloth - Any cloth, usually made of cotton, capable of soaking up liquids. Agitate - To stir up, or to “rough up,” the surface of a spot or stain. Alkaline Residue - A white powdery or chalky residue left on a floor after stripping. It can be removed with a clear water rinse. Automatic Scrubber - A walk-behind or ride-on floor scrubber capable of releasing solution, scrubbing, and retrieving with a wet-vac in a single pass. Bodily Fluids - Any fluid from the body such as blood, urine, or vomit. Always wear personal protective equipment when cleaning bodily fluid spills. Bonnet - An absorbent (cotton) pad, used with a low speed scrubber and bonnet cleaning solu- tion (Touch ‘n Go), which transfers surface soils from carpet to the bonnet. Bowl Brush - Any tool used to scrub a toilet bowl or urinal. Sometimes called a “Johnnie Mop”. Buckeye’s HONORS Program - The BEST School and University Custodial Maintenance Program. Buffing - Using a low speed or high speed machine and a non-aggressive pad to polish or shine a floor and provide a smooth surface. Burnish - Using a high speed or propane machine and a non-aggressive pad to polish or shine a floor and provide a smooth surface. Calcium Buildup - A whitish, crusty formation caused by hard (high pH) water. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 7.1 Glossary Notes: Carpet Bone - Any hard tool, either synthetic or natural, used to agitate carpet spots. Carpet Pile - The length of a carpet fiber, from the back- ing, which makes up the surface area of the carpet. Counter Brush - A soft-bristled brush used to sweep debris off of a counter or into a dust pan. Debris - Litter, paper, trash, etc. Deck Brush - A long-handled brush used to scrub floors and walls. Decontaminate - To make safe by eliminating harmful sub- stances and germs. Dilute - The process of mixing a concentrate with water to obtain a ready-to-use solution. Disinfect - To neutralize or destroy the growth of harmful microorganisms and germs. Doodlebug - A long-handled tool which uses a scrubbing pad to help scrub or strip floor finish along walls and in hard-to-reach areas. Double Pass Procedure -Uses two perpendicular passes with a low speed machine to clean carpet or strip floors. Dual Motor Vacuum - A vacuum with two motors; one motor suc- tions and the other controls the beater brush. Dwell Time - Allowing a disinfectant or cleaner the proper time to “stay” on an area to kill microorganisms and loosen soils. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 7.2 Glossary Notes: Extract - To draw dirt from carpet using a carpet extractor. These machines inject hot clean- ing solution into carpet, agitate the carpet with a brush and vacuum the solution from the carpet. All this is done in a single pass. Figure “8” Technique - The mopping technique which outlines an area and fills in the area by moving the mop across the floor in a figure “8” motion, ensuring complete floor coverage. Flood - Applying stripper, cleaner, or rinse water to a floor with a totally saturated mop and not using the mop wringer. Gator Shoes - A type of rubber shoe that uses a black stripping pad as a sole to provide traction when stripping a floor. Grip & Go! Trigger Spray Bottles - Buckeye’s silk-screen labeled, 24 Oz. trigger spray bottles. Hard Water Deposits - The crusty formations caused by high min- eral content in water. High Dust - Dusting anything above shoulder height, such as vents and ledges. High dusting is the first step in the Five Step Cleaning Process. High Efficiency Bag - A quality vacuum bag which keeps dirt particles inside the bag and prevents them from escaping. High Efficiency Filter - A quality vacuum filter that traps microscopic dirt particles and prevents them from redepositing. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 7.3 Glossary Notes: Interim - Any additional cleaning or maintenance procedure which is done at set intervals and helps renew the original appearance. Low Speed Machine - A machine, usually with 200 or less revolu- tions per minute (RPM), which uses pads, brushes or bonnets and maintains hard floors and carpet. Matting System - Any floor mats, placed near building entrances, which scrape solid or absorb liquids from shoes. MSDS - Material Safety Data Sheet Multi-Product Foam Gun - Buckeye’s system of using a garden hose, attached to a Multi-Use Foam Gun, to dispense concentrated products at various dilutions in foam. This product is recommended for shower cleaning. Non-Aggressive Pad - A pad used to clean or burnish a floor and will not scratch the floor finish. Non-aggressive pads are usually white or light in color. OSHA - Occupational Safety and Health Administration Personal Protective Equipment (PPE) - Any equipment which pro- tects a person from contact with chemicals. These items include goggles, gloves and footwear. Porous - A surface or floor which contains micro- scopic holes which allow liquids to be absorbed. Proportioning Equipment - A device that mixes concentrated products with water in the proper ratios. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 7.4 Glossary Notes: Quaternary Disinfectant - A classification of generic disinfectants which are composed of quaternary amine chlorides. Rayon Mop - A non-absorbent mop made of synthetic fibers which is recommended for applying floor finish. Recoat - The act of applying coats of floor finish after cleaning the dirt and scratches from the floor’s surface. This is part of Buckeye’s Interim Floor Maintenance. Ready-To-Use (RTU) - Ready-to-use products are to be used at full strength and require no diluting. Restorative - Restorative procedures require additional steps, but are done less often if Buckeye’s Honors Program is used. They bring carpet and hard floors back to looking their best. Rotary Scrubber - Another name for a Low Speed Machine. “S” Technique - Dust mopping in an overlapping “S” pattern on the floor allows complete coverage of an area between furniture and obstacles with out re-depositing debris on the floor. Spot Mopping - Spot mopping is damp mopping only spills on soiled areas which require immediate attention. Stripper Slurry - This is the floor finish, sealer, and stripper solution which forms on the floor after scrubbing during the stripping process. It must be removed before it dries and re-adheres to the floor. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 7.5 Glossary Notes: Stripping - The restorative process in which floor finish and sealer are totally removed from the floor prior to re-finishing. Tacky - Sticky. This occurs when a coat of floor fin- ish is not totally dry. Top Scrub - This Interim Floor Maintenance Procedure uses Crossbow and a low speed machine to thoroughly clean the floor sur- face and remove scratches. It is always followed by recoating with floor finish. Traffic Lane - An area of carpet with high traffic which shows dirt and wear more than lower traffic areas. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights, Missouri 63043 • USA • 314-291-1900 7.6 Summer Procedures Before you begin summer floor care, consider your plan carefully to work around summer school classes or other scheduled activities. Begin in the classrooms; next, move to hallways; and then progress on to other floors if necessary. Also keep the “1/3 rule” in mind as a simple guide: The one-third rule means you should plan to strip out one-third of your school every year, or one-third of the buildings in your district every year. This will spread the labor-intensive stripping procedure out more evenly and keep the staff trained on stripping procedures. Classrooms Inspect dest casters and replace if necessary to protect the floor from scratches. Top-Scrubbing The purpose of top-scrubbing is to remove the top layer of finish where dirt has become embedded or the finish has deep scratches. Following a top scrub, four coats of floor finish are applied to replenish the protective layers removed by foot traffic and top-scrubbing. Preparation: Top Scrubbing Classrooms 1. Inspect desk casters and replace if necessary to protect the floor from scratches. 2. Clean desktops with Workout Muscle Cleaner to remove any graffiti or other marks. 3. Remove all furniture. 4. Check the floors for black marks. Sometimes a thorough top scrub will remove these marks, other times a complete strip out may be necessary. 5. Before top scrubbing or stripping, follow the five-step cleaning process; pay special attention to high dusting. 6. Post “wet floor” signs. 7. Tape off doorways and other areas to prevent scrubbing solu- Buckeye International, Inc. 2700 Wagner Place • Maryland Heights • Missouri 63043 • USA • 314-291-1900 9.1 Summer Procedures tion from going outside the area to be scrubbed. Procedures: Top Scrubbing Use an automatic scrubber or a low speed floor machine to top scrub. Procedures for both follow the Honors Manual beginning on page 2.9. Procedures: Complete Stripout Follow the instructions in the Honor’s Manual beginning on page 2.12. When you are finished with floor finish applicatioin, allow at least a day for the finish to dry before moving the furniture and desks back into the classrooms. Procedures: Finish Application For complete finish application instructions, see page 2.15 of the Honors manual. Because of the high humidity and lower airflow during the summer, allow extra drying time between coats. Not allowing a coat to dry thoroughly before applying the next coat leads to hazing. See the charts on page 2.15, 2.17 and 2.18 for information on the type of finish you should use and the number of coats. When you are finished with floor finish application, allow at least a day for the finish to dry before moving the furniture and desks back into the classrooms. After all the classrooms in an area are finished, move on to the halls. Hallways Most hallways require only top-scrubbing. Procedures: Top-Scrubbing Hallways Use Crossbow pH Neutral Cleaner diluted at 3 oz./gal. and scrub the floor with an autoscrubber and scrubbing pad. Using the double pass method, first scrub the floor with the squeegee up and the vacu- Buckeye International, Inc. 2700 Wagner Place • Maryland Heights • Missouri 63043 • USA • 314-291-1900 9.2 Summer Procedures Buckeye recommends following the tile manufacturer's preparation instructions when preparing a new floor to be finished. um off. On the second pass, scrub with the squeegee down and the vacuum on. To obtain the best results, rinse the floor again by damp mopping with clean water. When the floor is completely dry, apply Castleguard or Citation according to the chart found in the Honors Manual on page 2.15. Note: If your school has installed new flooring, it is extremely important to protect or finish the new tile before students arrive. Buckeye recommends following the tile manufacturer’s preparation instructions when preparing a new floor to be finished. Carpet Care In the summer, you will have more time to do the deep restoration carpets occasionally need. Prior to extracting, use a rotary brush to shampoo the really troubled areas. Procedure: Carpet Restoration 1. Post “wet floor” signs to keep people off the carpet. 2. Vacuum all the carpet. 3. Make a thorough inspection for spots or stains. Remove with Gone Carpet Spotter. See instructions on page 3.5 of the Honors Manual. For gum, tar, or other specialized spots, use Buckeye’s Carpet Spotting Kit. Treat, allow dwell time, agitate if necessary, and blot. 4. For carpets that show a browning effect, use Stabilize or Marauder Anti-Browning Treatment. Apply in a pump up sprayer and then extract the carpet, or apply with the extractor itself. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights • Missouri 63043 • USA • 314-291-1900 9.3 Summer Procedures 5. Perform a deep extraction. Start by pre-spraying the carpet with Marauder Traffic Lane Cleaner and Spotter diluted at 32 ounces per gallon to help loosen soils, especially in high-traffic areas. Next, fill the extractor with hot water and Jet Stream Extraction Carpet Cleaner diluted at 2 ounces per gallon. Apply with over-lapping passes in one direction, followed by over-lap- ping passes in a perpendicular direction. When the entire area is complete, test the carpet’s cleanliness by taking a clean, white cotton towel and pressing it down firmly on the damp car- pet. If the towel is clean, you are finished. If dirt or discol- oration appears on the towel, extract the carpet again until it is clean. Extract one final time using only the vacuum to help remove excess moisture from the carpet. 6. Protect the carpet using Buckeye’s Shelter Soil Retardant. While the carpet is still damp, spray Shelter diluted at 16 ounces per gallon of water over the entire carpet and work in with a carpet rake. Use carpet fans to speed the drying process. Restroom Care During the summer, you will have time to do restorative restroom cleaning, similar to the bi-yearly deep cleaning recommended in the Honors Manual. Procedures: Restorative Restroom Cleaning 1. Post “wet floor” signs. 2. Remove graffiti using Workout. Allow dwell time and wipe clean. 3. Deep clean the floors and grout with Marauder diluted at 12 ounces per gallon. Flood the floor with Marauder Cleaning Solution and scrub with a brush or use a pad and a low-speed scrubber. Pick up the solution using a wet-vac or squeegee. Buckeye International, Inc. 2700 Wagner Place • Maryland Heights • Missouri 63043 • USA • 314-291-1900 9.4 Summer Procedures If persistent odors are a problem due to broken or older Procedure: Cleaning with a Foam Gun a. Fill the foam gun reservoir with Marauder, or hook up a Action Pac of Maraduer directly to the foam gun. grout, apply Marauder Odor b. Connect a hose from a standard water supply to the foam gun. Eliminator with a pump-up c. Turn on the water. sprayer. d. Foam the toilet bowls and urinals, inside and out. e. Foam the walls, stall dividers, sinks, counter tops, and everything else that people touch. Even though they are enclosed, try not to spray the toilet paper or paper towel dis- pensers directly. f. Use a deck brush to scrub really dirty areas. g. Rinse all surfaces with plain water. 4. Clean, disinfect, and deodorize with Lemon Quat. For heavy- duty cleaning, dilute at 8 ounces per gallon. For general clean ing, dilute at 2 ounces per gallon. The easiest way to apply Lemon Quat is to use a multi-product foam gun. 5. If persistent odors are a problem due to broken or older grout, apply Marauder Odor Eliminator with a pump-up sprayer. 6. Before school starts, come back to check the toilet bowls. There may be standing water rings or rust since the toilets don’t get flushed often over the summer. Clean with Sparkle.Pine Quat. PLEASE READ THE FOLLOWING: Buckeye International, Inc. 2700 Wagner Place • Maryland Heights • Missouri 63043 • USA • 314-291-1900 9.5