EGANVILLE DRINKING WATER SYSTEM DRINKING WATER

Transcription

Identifier:
Revision:
Operational Plan
Document File Number:
Author:
12
Effective Date:
July 28, 2015
830.20.10
Andrew Polley, QMS Representative
EGANVILLE
DRINKING WATER SYSTEM
Number 171-101
OPERATIONAL PLAN
Number 171-401
EGANVILLE DRINKING WATER
SYSTEM
DRINKING WATER QUALITY
MANAGEMENT STANDARD
OPERATIONAL PLAN
TOWNSHIP OF BONNECHERE VALLEY
WATER & SEWAGE DEPARTMENT
401 WATER STREET
EGANVILLE, ONTARIO
K0J 1T0
613-628-2800
QMS Operational Plan – No. 171-401 - Eganville Drinking Water System
1
1. Document History
Document Location
The master electronic version of this document is on the main server located at the Township of
Bonnechere Valley Municipal Office and is accessible from any work station. The master printed
copy is kept in a binder on the book shelf in the Operations Room of the Eganville Water
Treatment Plant, 401 Water St., Eganville. Printed copies should always be checked for the
current revision number and date. Refer to the author if you are in any doubt about the accuracy
of this document.
Revision History
Revision
Number
Revision Date
Summary of Changes
Author
0
Dec. 15, 2009
Creation of original document
Andrew Polley
1
May 24, 2010
Section 16 & 17 modifications
Andrew Polley
2
January 27, 2011
Section 11, 17, 18, & 19 modifications
Andrew Polley
3
March 21, 2011
Andrew Polley
4
January 16, 2012
5
August 20, 2012
Section 9, 11, 16, 17 & 19 modifications
Title Page & Header modifications,
Section 17 &19 updates
Annual review and updates
6
April 4, 2013
Section 9, 16 & 17 updates
Andrew Polley
7
May 8, 2013
Section 8 & 19 updates
Andrew Polley
8
June 3, 2014
Andrew Polley
9
June 23, 2014
Additional updates Sec. 15 & 16
Andrew Polley
10
April 28, 2015
Andrew Polley
11
June 23, 2015
Andrew Polley
12
July 28, 2015
Andrew Polley
Andrew Polley
Andrew Polley
Approvals
This document and any subsequent revisions require the following approvals:
Name
Andrew Polley
Title
QMS Representative
QMS Controlled Document: QMS Operational Plan
Signature
Date
July 28, 2015
Revision No. 12 Date: July 28, 2015
2
Distribution
This document has been electronically distributed to:
Name
Daryl Verch
Title
Manager, Water & Sewage Department
Bryan Martin
CAO, Township of Bonnechere Valley
3
2. Table of Contents
1.
Document History.................................................................................................................... 1
2.
Table of Contents..................................................................................................................... 3
3.
List of Figures ........................................................................................................................... 4
4.
List of Procedures .................................................................................................................... 4
5.
Introduction (DWQMS#1)........................................................................................................ 5
6.
Quality Management System Policy (DWQMS#2) .................................................................. 5
7.
Commitment and Endorsement (DWQMS#3)......................................................................... 6
8.
QMS Representation (DWQMS#4) .......................................................................................... 7
9.
QMS Document and Records Control (DWQMS#5) ................................................................ 7
10.
Drinking Water System Process Description (DWQMS#6) .................................................. 7
11.
Water Treatment Process Flow Chart ............................................................................... 10
12.
Water Distribution System ................................................................................................ 11
13.
Source Water Overview ..................................................................................................... 11
14.
Risk Assessment & Risk Assessment Outcomes (DWQMS#7&8) ...................................... 12
15.
Organizational Structure, Roles, Responsibilities and Authorities (DWQMS#9) ............... 13
16.
Competencies (DWQMS#10) ............................................................................................. 17
17.
Personnel Coverage (DWQMS#11) .................................................................................... 19
18.
QMS Communications (DWQMS#12) ................................................................................ 20
19.
Essential Supplies and Services (DWQMS#13) .................................................................. 20
20.
Review and Provision of Infrastructure (DWQMS#14) ...................................................... 23
21.
Infrastructure Maintenance, Rehabilitation and Renewal (DWQMS#15)......................... 24
22.
Sampling, Testing and Monitoring (DWQMS#16) ............................................................. 25
23.
Measurement and Recording Equipment Calibration and Maintenance (DWQMS#17) .. 25
24.
Emergency Management (DWQMS#18) ........................................................................... 25
25.
Internal Audits and Management Reviews (DWQMS#19 & 20)........................................ 26
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3. List of Figures
1) Eganville Water Distribution System
4. List of Procedures
01.00 Document Control Procedure
01.01 Document Control Table
01.02 Document & Record Filing Index
02.00 Records Control Procedure
02.01 Records Control Table
03.00 Hazard Analysis Procedure
03.01 Risk Assessment Table
03.02 Critical Control Limits & Summary of Response Procedures for CPP’s
04.00 Critical Limit Response Instructions
04.01 High Turbidity / Monoplant Filters
04.02 WTP Treated Water / Low Chlorine Residual (Primary Disinfection)
04.03 Distribution System (Standpipe Low Level) (Water Main Break)
04.04 Distribution System / Low Chlorine Residual (Secondary Disinfection)
05.00 Communications Procedure
06.00 Infrastructure Maintenance
06.50 Infrastructure Annual Review
07.00 Routine Water Quality Sampling, Monitoring & Analysis Procedure
07.01 Response to Adverse Water Quality Test Results - Reporting & Corrective Action
07.01.01 MOE Notice of Adverse Test Results
07.01.02 Schedule 17 Corrective Action
08.00 Calibration of Measurement & Recording Equipment Procedure
08.01 Measuring & Recording Equipment Table
08.02 Calibration & Maintenance Record
09.00 Emergency Management Procedure
10.00 Internal Audit Procedure
10.01 Internal Audit Schedule
10.02 Internal Audit Checklist
10.03 Corrective Action Record Form
10.04 Opportunity for Improvement Record Form
11.00 Management Review Procedure
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5. Introduction (DWQMS#1)
As outlined in the Ontario Safe Drinking Water Act (SDWA) and associated Regulations the
Township of Bonnechere Valley is required to implement and maintain a Drinking Water Quality
Management Standard (DWQMS) for the Eganville Drinking Water System.
In accordance with these directives the Operational Plan will serve as a Quality Management
System (QMS) Guidance Manual for the Township of Bonnechere Valley. The Plan is written to
meet or exceed the requirements of the Ministry of the Environment prescribed standards.
6. Quality Management System Policy (DWQMS#2)
THE CORPORATION OF THE TOWNSHIP OF BONNECHERE VALLEY
EGANVILLE DRINKING WATER SYSTEM
QUALITY MANAGEMENT SYSTEM POLICY
The Corporation of the Township of Bonnechere Valley owns, operates and maintains the
Eganville Drinking Water System.
The Township of Bonnechere Valley is committed to:
•
Providing a ‘Standard of Care’ that is consistent with the Safe Drinking Water Act ;
•
Ensuring the provision of a safe and reliable municipal drinking water supply;
•
Maintaining and continually improving the Quality Management System; and
•
At a minimum, to meet all relevant legislation and regulatory requirements.
The Corporation of the Township of Bonnechere Valley
July 21, 2015
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7. Commitment and Endorsement (DWQMS#3)
The system owner and operating authority, the Township of Bonnechere Valley, supports the
implementation, maintenance, and continual improvement of a drinking water Quality
Management System (QMS) for the Eganville Drinking Water System, as documented in this
Operational Plan. Endorsement by the owner, (represented by the Mayor), and top
management, (represented by the Chief Administrative Officer and the Water & Sewage
Department Manager), acknowledges the need for, and supports the provision of sufficient
resources to maintain and continually improve the QMS.
The Designated QMS Representative, appointed by top management, acknowledges the roles
and responsibilities of that appointment.
______________ _____
Date
_________________________
Jennifer Murphy, Mayor
______________ _____
Date
_________________________
Bryan Martin, CAO
______________ _____
Date
_________________________
Daryl Verch, Manager
______________ _____
Date
_________________________
Andrew Polley, QMS Representative
Note: A copy of the Resolution of Council dated July 21, 2015 and the original signed and dated
“Commitment and Endorsement” document is in the QMS Operational Plan binder and pdf of
signed documents are in file 830.20.10 on the BVserver.
7
8. QMS Representation (DWQMS#4)
The Quality Management System Representative, appointed by Top Management and
irrespective of other responsibilities, shall:
•
•
•
•
•
Administer the Quality Management System by ensuring that processes and procedures
needed for the Quality Management System are established and maintained;
Ensure that current versions of documents required by the Quality Management System are
being used at all times;
Ensure that personnel are aware of all applicable legislative and regulatory requirements
that pertain to their duties for the Eganville Drinking Water System;
Promote awareness of the Quality Management System throughout the Water & Sewage
Department;
Report to Top Management on the performance of the Quality Management System and
any need for improvement.
9. QMS Document and Records Control (DWQMS#5)
QMS Document and Record identification, retention, storage and disposal control is outlined in
the Document Control Procedure, PRO - 01.00, Document Control Table, Appendix 01.01,
Records Control Procedure, PRO - 02.00 and Records Control Table, Appendix 02.01.
A comprehensive Document and Records Filing System has been developed and implemented.
This index is used for both paper and electronic filing. An outline of the file index is provided in
Appendix 01.02
10.
Drinking Water System Process Description (DWQMS#6)
Overview
The Eganville Water System is owned and operated by the Township of Bonnechere Valley and
provides a potable water supply to the residents and business of the Village of Eganville. The
system generally consists of a Water Treatment Plant (WTP), a distribution system and a water
standpipe.
The WTP, built in 1990, treats water from the Bonnechere River with two Graver Monoplant
Package Units, which have a combined capacity of 2,070 m3/day. The distribution system,
originally constructed in the mid 1970’s consists of approximately 13 km of piping ranging in
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diameter from 150 mm to 250 mm with a 300,000 Imperial gallon (1,363 m3) capacity steel
standpipe for pressure equalization and supply.
Raw Water Supply
The source water for the Eganville Water System is the Bonnechere River, which originates in
Algonquin Park and flows to the Ottawa River.
The water intake consists of an adjustable polyethylene intake structure situated approximately
30 metres offshore. Water flows from the river intake through a 400 mm diameter, 61 m long
polyethylene pipe to a screened wet well located within the WTP.
Treatment Process
Raw water is pumped from the wet well through a single header equipped with a flow meter
and is treated with sodium hypochlorite (pre-chlorination), PAS-8 (aluminum sulfate based
coagulant) and Superfloc C-492PWG (polymer) prior to an in-line static mixer before entering
the treatment units (Monoplants).
Two Graver Monoplant package units, each rated for a maximum flow of 1,035 m3/day, for a
total flow of 2,070 m3/day, provide coagulation, flocculation, sedimentation and filtration. Each
unit consists of one clarifier comprised of a centre cone draft tube, sludge recirculation and
mixing zone, flocculation zone and settling zone with 60 degree settling tubes. Clarified water
flows through a splitter box to a two compartment, dual media (sand and anthracite) filter.
Each filter has an air scour system and a gravity operated backwash system.
Water from each filter unit is continuously monitored for turbidity prior to discharging into the
119 m3 filtered water well. Filtered water is then pumped by three submersible pumps into a
splitter box where it is divided between two granular activated carbon (GAC) filters. Finished
water from the GAC filters is continuously monitored for turbidity and then treated with
sodium hypochlorite prior to being discharged into a series of three unbaffled clear wells and
two high lift wells, which have a total volume of 710 m3.
The high lift wells are equipped with three vertical turbine pumps each rated at 26 L/sec which
discharge to a common treated water header equipped with a flow meter and a continuous
chlorine analyzer prior to discharge into the water distribution system.
Backup Electrical Power Supply
In the case of an electrical supply disruption the water treatment plant is equipped with a
permanent diesel powered generator which has the capacity to provide power for the entire
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facility including the adjacent Queen St. sewage pumping station. The water standpipe control
panel has a UPS and a connection for a mobile generator hookup if required.
Process Waste Residuals Management
Filter backwash water and Monoplant sludge is discharged via piping into a concrete holding
tank and then pumped into the sanitary sewer system for treatment at the Eganville Sewage
Treatment Plant.
Distribution System and Standpipe
Treated water is pumped from the high lift wells into the distribution system which consist of
approximately 13 km of piping, generally ranging in diameter from 150 mm (6”) to 200 mm (8”)
with a few pipes that are 250 mm (10”) in diameter. Pipes are generally PVC or ductile iron with
the majority being installed in the early 1970’s. There are 65 hydrants and 525 metered service
connections on the system serving a population of approximately 1,300. A 300,000 Igal (1,363
m3) water standpipe, built in 1974, is located at a relatively high elevation on the system for
pressure equalization and for water supply when the high lift pumps at the WTP are cycled off.
Water Quality Monitoring
An extensive monitoring program is in place for both the treatment process and distribution
system. All current Provincial requirements are being met for sampling with the resultant
analysis meeting or exceeding the water quality standards.
Process Management
Instrumentation and process control was updated in 2009/2010 with the installation of a new
Motor Control Centre (MCC) and a Programmable Logic Controller (PLC). An associated
Supervisory Control and Data Acquisition (SCADA) system now enables Operators to have full
control over the water treatment process and maintain a current record of all activities.
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11. Water Treatment Process Flow Chart
Sewer
Process
Wastewater
Holding
Tank
Backwash
Sludge
Raw Water Sample Location
Wet Well
Low Lift Pumps
Intake
Well
Bar
Screen
Bonnechere
River
Intake
Structure
Raw Water
Flow Meter
Static Mixer
Polymer
Storage
Alum
Bulk
Storage
Chlorine
Storage
Turbidity Meter
Reactivator
---------------Monoplant
#1
Reactivator
---------------Monoplant
#2
Clarifier
---------------Filters
Clarifier
---------------Filters
GAC # 1
GAC # 2
Clearwell
#3
Clearwell
#2
Filtered
Water
Well
Clearwell
#1
Flow Meter
Chemical Feed Pump
Turbine Pump
Chlorine Analyzer
Submersible Pump
High Lift
Well # 1
High Lift Pumps
High Lift
Well # 2
High Lift Pump
Treated Water Flow Meter
Treated Water
Sample Location
To Distribution System
12.
11
Water Distribution System
A map of the Water Distribution System showing the location of the Water Treatment Plant,
distribution system piping, main valves, hydrants, service connections and the water standpipe
is attached as Figure 1).
13.
Source Water Overview
General
The Bonnechere River watershed encompasses a total area of approximately 2,400 km2
stretching from the headwaters in Algonquin Park to the Ottawa River. The watershed
upstream from Eganville meanders through the forested and rocky Precambrian Highlands of
the Canadian Shield and widens at several locations into Round Lake and Golden Lake. Golden
lake is approximately 12 Km upstream of Eganville. Hurds Creek, which drains Lake Clear, enters
into the Bonnechere River approximately 1 Km upstream of Eganville.
The water from the Bonnechere River is typically very low in turbidity, low in colour, slightly
basic and low in alkalinity. Temperature fluctuates significantly throughout the seasons ranging
from 4o Celsius in the winter to as high as 25o Celsius during the summer. Chemical and
bacteriological analysis of the raw water indicates a source of relatively good quality.
Events
Changes in water temperature will impact the treatment process performance and operators
must be prepared to make appropriate and timely adjustments to treatment chemicals in
response to temperature fluctuations.
Threats
Potential sources of raw water contamination include spills from nearby highway traffic
mishaps and a bulk fuel storage depot located just upstream from the water intake.
Due to summer low flow conditions and the shallow nature of the Bonnechere River there is a
control dam located just downstream of the intake to maintain the water level. The dam site
also includes a small hydro generating station owned and operated by the Township of
Bonnechere Valley. The operating requirements of the dam and generating station are
designed to maintain a suitable reservoir above the dam.
Some risk of plugging of the intake by water borne debris exists.
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Operational Challenges
The Bonnechere River provides high quality source water, which is, for the most part
consistently low in bacteriological contamination and turbidity. The most significant challenge
related to the source water is related to the seasonal temperature change which requires
operator response on chemical feed dosage rates to ensure appropriate coagulation,
flocculation, sludge settling and filtration.
14.
Risk Assessment & Risk Assessment Outcomes (DWQMS#7&8)
The procedure entitled Hazard Analysis, PRO - 03.00, describes the method of hazard
identification, risk assessment, and critical control point determination for the Eganville Water
System. The procedure consists of four main exercises: hazard identification, risk assessment,
critical control point determination, and critical limit identification.
A Risk Assessment Table, Appendix - 03.01, identifies the potential hazard activity or process
step, a description of the event and resultant hazard, the control and response measure, risk
assessment and critical control point determination.
A Critical Control Limits and Summary of Response Procedures Table, Appendix - 03.02, details
the critical control limits, monitoring processes and/or procedures and appropriate response
procedures.
Critical Limit Response Instructions, PRO - 04.00, provide detailed instructions for the following:
•
•
•
•
High Turbidity / Monoplant Filters, Appendix - 04.01
Treated Water / Low Chlorine Residual (Primary Disinfection), Appendix - 04.02
Distribution System (Standpipe Low Level) (Water Main Break), Appendix - 04.03
Distribution System / Low Chlorine Residual (Secondary Disinfection), Appendix - 04.04
13
15. Organizational Structure, Roles, Responsibilities and Authorities
(DWQMS#9)
Organization Chart
Township of Bonnechere Valley
Municipal Council
Chief Administrative
Officer
Deputy Clerk,
Deputy Treasurer,
Accounting Clerk,
Admin Assistant
Manager of Water
& Sewage Dept. and
Chief Operator
QMS
Representative and
Environmental
Project Manager
Operators
14
Roles, Responsibilities and Authorities
Title
Township of
Bonnechere
Valley Council
(Owner &
Operating
Authority)
Responsibilities
• Standard of Care (Safe Drinking Water Act)
o exercise the level of care, diligence and skill
in respect of a municipal drinking water
system that a reasonably prudent person
would be expected to exercise in a similar
situation; and
o act honestly, competently and with
integrity, with a view to ensuring the
protection and safety of the users of the
municipal drinking water system.
• Ensuring the provision of safe and reliable
municipal water supply to the serviced areas of the
Village of Eganville
• Ensuring operations are performed according to
regulatory requirements
• Ensuring that the DWQMS is maintained
• Obtaining resources or infrastructure as necessary
Authorities
• To perform
listed
responsibilities
Title
Chief
Administrative
Officer
Responsibilities
• Same responsibilities as Municipal Council
• Provides administrative support and direction
• Represents ‘Top Management” for QMS
• Appoints QMS Representative
Authorities
• To perform
listed
responsibilities
Title
Responsibilities
QMS
Representative
o exercise the level of care, diligence and
and
skill in respect of a municipal drinking
Environmental
water system that a reasonably prudent
Project
person would be expected to exercise in a
Manager
similar situation; and
• Administers the Quality Management System by
ensuring that processes and procedures needed
Authorities
• To perform
listed
responsibilities
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
15
for the Quality Management System are
established and maintained;
Ensures that current versions of documents
required by the Quality Management System are
being used at all times;
Ensures that personnel are aware of all applicable
legislative and regulatory requirements that
pertain to their duties for the Eganville Drinking
Water System;
Promotes awareness of the Quality Management
System throughout the Water & Sewage
Department;
Reports to Top Management on the performance
of the Quality Management System and any need
for improvement;
Provides staff with technical and administrative
direction related to QMS document preparation
Oversees QMS training for staff;
Prepares, reviews and approves QMS
documentation;
Determines when ‘Internal and/or External Audits’
are required and arranges for undertaking;
Completes and documents ‘Internal Audits’ as
required;
Prepares and administers Corrective Action
Reports (CAR) and/or Opportunity For
Improvement reports (OFI);
Ensures ‘Corrective Actions’ and ‘Opportunity For
Improvements’ are undertaken;
Determines when ‘Management Reviews’ are
required and arranges for meeting with ‘Top
Management’;
Prepares agenda and documentation for
‘Management Review’ meeting;
Chairs ‘Management Review’ meeting and takes
minutes of proceedings;
Responsible for communication and
implementation of ‘Management Review’ action
items;
Prepares summary report of the results of the
‘Management Review’ for CAO and Public Works
Committee;
•
Title
Water &
Sewage Dept.
Manager and
Chief
Operator
16
Maintains DWQMS accreditation with NSF
International Strategic Registrations (NSF-ISR).
Responsibilities
o exercise the level of care, diligence and skill
in respect of a municipal drinking water
system that a reasonably prudent person
would be expected to exercise in a similar
situation; and
• Represents ‘Top Management” for QMS
• Responsible for the daily operation and
maintenance of the water treatment plant, water
standpipe and distribution system in accordance
with legislated requirements, QMS and industry
standards
• Reports adverse water quality incidences to
regulatory agencies, the owner, top management
and the public
• Maintains regulatory compliance
• Is the Eganville Drinking Water System Overall
Responsible Operator
• Supervises Operators
• Schedules work assignments
• Undertakes “On-call” duties after regular hours
and on weekends, when scheduled
• Monitors water quality and demand
• Undertakes the required training to maintain
Operator Certification at the level required for the
Eganville Drinking Water System
• Develops Departmental budget
• Communicates with Council about the Drinking
Water System and the QMS
• Reports and acts on QMS non-conformances
• Knowledgeable and compliant with all health and
safety requirements
• Receives and responds to public complaints
Authorities
• To perform
listed
responsibilities
Title
Responsibilities
WTP Operator • Under the supervision of the Manager/Chief
Operator is responsible for the daily operation and
maintenance of the Eganville Drinking Water
System in accordance with legislated
requirements, QMS and industry standards
• Undertakes the required training to maintain
Operator Certification at the level required for the
Eganville Drinking Water System
• Performs the duties of the Overall Responsible
Operator (ORO) and Operator in Charge (OIC)
when designated
• Undertakes “On-call” duties after regular hours
and on weekends, when scheduled
• Knowledgeable and compliant with all health and
safety requirements
16.
17
Authorities
• To perform
listed
responsibilities
Competencies (DWQMS#10)
Role
Manager
/Chief
Operator
Competency Requirements
•
•
•
•
•
•
•
•
•
•
•
Required Competencies
Administrative Experience / Training
WTP Class II Certification
Distribution Class 1 Certification
Supervision Experience / Training
System Overall Responsible Operator
Designated Operator In Charge
WHMIS Training
SCADA Training
Confined Space Training
Traffic Control Training
First Aid Training (including CPR)
Desired Competencies
• Management training
•
Class II
Operator
Class I
Operator
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
MS Word, Excel, Cartegraph and Vadim
Training
QMS Internal Auditor Training
Mechanical Aptitude
QMS Awareness & Training
WTP Class II Certification
System Overall Responsible Operator
Designated Operator In Charge
WHMIS Training
SCADA Training
Mechanical Aptitude
MS Word and Excel Training
WTP Class I Certification
WHMIS Training
SCADA Training
MS Word and Excel Training
Mechanical Aptitude
Certification and Training
Employee
Role
Certification
level
Daryl Verch
Manager WT 2 - #6578
& Chief
WD 1 - #6579
Operator
Dave Loader
Operator WT 2 - #64885
WD 1 - #68239
Expiry Date
Aug. 31,
2016
Aug. 31,
2016
Sept. 30,
2016
Nov. 30,
2016
•
•
•
18
Supervision Experience /
Training
Cartegraph and Vadim
Training
QMS Internal Auditor
Training
Hours of
Training
Required
105
Training Cycle
105
Sept. 30, 2013 to
Sept. 30, 2016
Aug. 31, 2013 to
Aug. 31, 2016
Cody
Tiedemann
Operator WT 1- #84733
WD #OT77191
April 30,
2017
July 31, 2015
105
19
Apr. 30, 2014 to
Apr. 30, 2017
Competencies of Operators are maintained and further developed as outlined in the Training
and Certification Plan (SOP 240.60.01)
Detailed certification and training records are maintained for all operations staff and are on file
(240.50) at the Eganville WTP Office.
17.
Personnel Coverage (DWQMS#11)
The Eganville Drinking Water System, which includes the water treatment plant, the Bruce St.
standpipe and the distribution system, is normally staffed with a Chief Operator / Manager and
two Operators from 7:30 am until 4:00 pm Monday to Friday. The on-call Operator attends the
water treatment plant on the weekend and statutory holidays to check on the operation and
perform any necessary tasks.
The designated Operator in Charge (OIC) is posted on the Work Schedule calendar and is shared
between the Chief Operator and the Level 2 Operator.
The water treatment plant is equipped with alarms on all of the critical process equipment
including the Bruce St. standpipe water level. After hour’s coverage (nights, weekends and
statutory holidays) is carried out by the on-call Operator who carries a dedicated cell phone. In
the event of an alarm situation the alarm company will call the on-duty Operator. The Operator
will respond immediately (within 15 minutes) to the Water Treatment Plant to assess and
correct the alarm situation.
After hour emergency calls, i.e. service line breaks, are directed to the cell phone of the on-duty
Operator. The Operator will respond accordingly to the emergency call.
In the unforeseen circumstance where all Operators are unavailable to operate the system or
respond to an emergency the CAO would contact one of the adjacent Municipalities and/or
OCWA for assistance. Discussions are currently underway with the City of Pembroke to enter
into an agreement for the provision of emergency operational services.
18.
QMS Communications (DWQMS#12)
Target Audience
Owner - Mayor &
Council
Operations Staff
Critical Suppliers
Public
20
Method of QMS Communications
Internal and external audit results, Management Review results, and
Operational Plan revisions / updates are provided in writing from the
QMS Representative to the CAO as part of the Water and Sewage
Department’s Monthly Report for the Public Works Committee
meetings. The QMS Representative may be present at Committee
meetings to provide additional clarification if required and to respond to
any questions. The Chair of the Public Works Committee provides a
summary report to Council. Committee and Council Meeting minutes
are prepared and retained at the Municipal Office.
Both electronic and hard copies of the Water and Sewage Department’s
Monthly Reports are filed in accordance with the Records Control
Procedure (PRO- 02.00).
Operations staff are kept up to date with the QMS by holding regular
information meetings. Minutes of the meetings are filed in accordance
with the Records Control Procedure (PRO- 02.00).
New staff are provided an overview of the Operational Plan during
orientation.
As substantial revisions / additions are required, or if audits have been
conducted, a general staff meeting will be held to inform all staff of the
changes or audit results.
An annual mailing is sent to all critical suppliers and service providers.
The mailing includes a backgrounder describing the QMS and also
provides details of the Operational Plan, which relates directly to the
relationship between the supplier and the Water & Sewage
Department.
Information regarding the QMS is inserted once per year into the water
meter billing. Additionally, details of the Operational Plan and Annual
Reports are accessible on the Municipal web site.
The above table is included in the QMS Communications Procedure (PRO - 05.00).
19.
Essential Supplies and Services (DWQMS#13)
Supply or Service
Accredited
Laboratory Services
Coagulant
Polymer
Disinfectant
Instrumentation
Parts
Instrumentation
Calibration
Primary Supplier
Caduceon Environmental
Laboratories
2378 Holly Lane, Ottawa, ON
K1V 7P1
613-526-0123
Kemira Water Solutions Canada
Inc.
2810 Sheffield Road, Ottawa ON
K1B 3V9
613-746-1574
Kemira Water Solutions Canada
Inc.
2810 Sheffield Road, Ottawa ON
K1B 3V9
613-746-1574
Brenntag Canada Ltd.
43 Jutland Road, Toronto ON
M8Z 2G6
514-636-9230
Evoqua Water Technologies Ltd.
215 Konrad Cres.
Markham ON
L3R 8T9
905-944-2800
Ken Harris
R.R. #1
Newburgh ON
KOK 2SO
613-388-2863
21
Contingency Supplier
Caduceon Environmental
285 Dalton Ave. Kingston ON
K7K 6Z1
613-544-2001
CIBA
2626 Argentia Rd, Mississauga
ON
L5N 5N2
1-866-679-2422
Swish Maintenance
2060 Fisher Dr, Peterborough
ON
K9J 8N4
1-800-267-5210
Hach Instruments
400 Britannia Rd E. Unit 1
Mississauga ON
L4Z 1X9
1-800-387-7503
Hach Instruments
400 Britannia Rd E. Unit 1
Mississauga ON
L4Z 1X9
1-800-387-7503
Supply or Service
PLC & SCADA
Primary Supplier
John Cole, Director cel# 416-816-7822
[email protected]
Susan Man cel# 416-436-1726
[email protected]
Mike Snider cel# 705-879-9992
[email protected]
Diane Beaulieu, Admin Assistant
WSP Canada Inc.
3105 Unity Drive, Unit 19
Mississauga ON L5L 4L2
22
Michel Boucher
ASPEC automation
24 Rue De Becancour
Gatineau, Québec, J8R 2G6
819-663-2220 Office
819-923-8166 Cell
819-663-1249 Fax
www.aspecautomation.ca
[email protected]
Tel: 905-814-6024
Fax:905-814-6029
5:00 PM to 8:30 AM Emergency
416-332-9600
Computers &
Wireless Networks
MCC
Electrical Contractor
Plumbing and
Electrical Supplies
Excavation Services
Debbie Farr
Farr & Associates
R.R.#1 Golden Lake, ON
K0J 1X0
Cell: 613-717-0899
[email protected]
Paul Wren
Integra Data Systems
Manager of Technical Services –
Ottawa Region
Cell: 613-639-6936
[email protected]
Rockwell Automation
40 Bramtree Court, Brampton, ON
L6S 5Z7
905-494-4252
Rondeau Electric 1997 Ltd.
407 Boundary Rd E
Pembroke ON
K8A 6K9
613-732-2681
Tyvic Electrical Control
1540 Grist Mill Road
Eganville ON
K0J 1T0
613-628-9442
Crane Supply
225 Paul Martin Dr. Pembroke ON
K8A 6W4
613-732-2857
Township of Bonnechere Valley
Works Department
Foymount Road, Eganville ON
KOJ 1TO
613-628-2855
Westburne
935 MacKay Street Pembroke
ON K8B 1A2
613-732-1190
R.J. Selle Sand & Gravel
R.R.#2 Douglas ON
K0J 1S0
613-649-2688
Supply or Service
Diesel Fuel
(Generators)
Diesel Generator
Service
and supply of mobile
emergency generator
units if required
Alarm Company
Primary Supplier
MacEwen Petroleum
680 River Road, Pembroke ON
K8A 6X7
613-735-0597
GAL POWER SYSTEMS
2558 Carp Road
Carp, ON K0A 1L0
Tel. 613-831-3188
Fax. 613-831-3119
Toll Free. 1-800-619-4219
Howard, Richard, Service Manager
[email protected]
23
McCarthy Fuels
2 Mill Street, Killaloe, ON.
K0J 2A0
613-757-2829
Reliance Protectron
1600 Laperriere Ave.
Suite 200
Ottawa, ON
K1Z 1B7
Tel. : 613 228-6000
Fax : 613 784-215
1-800-653-9111
Quality of Supplier Products and Services
Assurance of the quality of essential supplies and services is achieved through review of
applicable accreditation, licenses and certifications.
20.
Review and Provision of Infrastructure (DWQMS#14)
In 2013 the Municipality completed a detailed Asset Management Plan for the Water and
Sewage Infrastructure in the Village of Eganville based on the Ontario Ministry of
Infrastructure’s “Building Together: Guide for Municipal Asset Management Plans”.
The Asset Management Plan covers a ten year period and has been structured as a ‘living
document’. It is also structured to allow multiple asset types to be added in the future,
including new information (e.g., building condition assessments).
The Asset Management Plan, or components of it, will be re-evaluated and updated on an
annual basis as part of the municipal budgeting process.
24
Reference should be made to Procedure 06.50 ‘Infrastructure Annual Review’ for additional
detail.
A copy of the ‘Asset Management Plan for Water and Sewage Infrastructure’ December 2013,
prepared by J.L. Richards & Associates Ltd. is on file at the Water Treatment Plant.
21. Infrastructure Maintenance, Rehabilitation and Renewal
(DWQMS#15)
Planned Maintenance
Planned maintenance is detailed and scheduled utilizing an asset management program
(Cartegraph) accessible from each computer work station in the Operations Room of the WTP.
Scheduled tasks are typically defined by manufacturer’s literature when available and revised
(or created) as needed according to operator experience / observations. Planned maintenance
tasks are communicated to the operator responsible by issuance of work orders from the
Manager. Completed work orders are reviewed and signed off by the Manager. A summary of
the water treatment plant and distribution system planned maintenance program is provided in
Procedure 06.00 Infrastructure Maintenance.
Unplanned Maintenance
Unplanned maintenance tasks result from equipment malfunction or breakage. Unplanned
maintenance is authorized by the Manager or the Overall Responsible Operator as necessary.
The Overall Responsible Operator typically responds to unplanned maintenance during normal
working hours while the on call operator responds during off-hours. Documentation of
unplanned maintenance tasks is accomplished by the use of Work Orders.
Measures to prepare for and expedite unplanned maintenance includes equipment
redundancy, spare parts inventory, availability of updated plans as well as documented repair
and safety procedures.
Rehabilitation and Renewal
Within the ‘Asset Management Plan for the Water and Sewage Infrastructure in the Village of
Eganville’ assets are identified that require rehabilitation or renewal. The annual review
identifies the current needs of the system and reports these recommendations to the Public
Works Committee for consideration in their budget deliberations.
22.
25
Sampling, Testing and Monitoring (DWQMS#16)
The routine sampling program for the Eganville water system is based on current legislative
requirements and is described in detail in Procedure 07.00.
Specific sampling and monitoring procedures are established for operating the Eganville water
system under abnormal circumstances. A detailed set of instructions for sampling and
monitoring in response to adverse water quality is outlined in Appendix 07.01. These steps
ensure that all legislative requirements are met at any time the plant is producing water
outside of compliance limits.
Laboratory results are acquired from in-house analysis, as well as from a selected accredited
laboratory. In-house laboratory results are entered onto a weekly log sheet, reviewed by the
manager and then filed. Bacteriological and chemical results from the accredited laboratory are
reviewed by the manager and then filed.
All analytical results are summarized and discussed in the ‘Eganville Drinking Water System’
Annual Summary Report. The Report is presented to the Public Works Committee and is posted
on the Municipal web site.
23. Measurement and Recording Equipment Calibration and
Maintenance (DWQMS#17)
Methods of measurement and recording equipment calibration and maintenance are described
in detail in Procedure 08.00.
24.
Emergency Management (DWQMS#18)
Emergency Management Procedure 09.00 outlines the conditions in the Eganville Drinking
Water System that are considered to be major emergencies. The procedure also lists those
persons responsible for initiating the response and recovery measures, as well as the process to
be followed if emergencies escalate. The Emergency Contact List is kept up to date and is
located in the Procedure.
Emergency response procedures are reviewed with all operators on an annual basis.
26
The Eganville Water Treatment Plant (WTP) Operations Manual contains Contingency Plans and
Procedures for the provision of adequate equipment and material to deal with emergencies,
upsets and equipment breakdown. This manual is located at the WTP Office.
In a situation where the emergency has escalated or is an extraordinary event The Township of
Bonnechere Valley Emergency Management Plan may be initiated to provide additional
support.
25.
Internal Audits and Management Reviews (DWQMS#19 & 20)
Internal Audits and Management Reviews are conducted at least once every twelve months to
determine the effectiveness of the QMS, and to explore opportunities for improvement.
Internal Audits and Management Reviews, in addition to Third-party Audits, are mechanisms
used to fulfill the “check” and “improve” imperatives of the quality management system.
Detailed procedures for conducting internal audits are outlined in Procedure 10.00, and
management reviews are detailed in Procedure 11.00.
Legend
Lateral Valve
Valve
Fire Hydrant
Watermain
H WY
60
BON
N
EC H
E RE
chere Rive r
nne
Bo
ST W
RI D
B
GE
ST
QUEEN ST
ALI
C
WATER TREATMENT
PLANT
ES
T
HW
Y4
1
PROJECT:
DRAWING:
RD
n ec here River
VILLAGE OF EGANVILLE, BONNECHERE VALLEY, ONTARIO
WATER DISTRIBUTION
WATERMIAN
CONDITIONSYSTEM
RATING
MO
U
NT
Bo n
TOWNSHIP OF BONNECHERE VALLEY ASSET MANAGEMENT PLAN
FO
Y
This drawing is copyright protected and may DESIGN:
not be reproduced or used for purposes
DRAWN:
other than execution of the described work
without the express written consent of
CHECKED:
J.L. Richards & Associates Limited.
IMAGERY SOURCE: 2008 DRAPE IMAGERY
www.jlrichards.ca
T.O'B.
K.T.K.
JLR NO:
21981-21
DRAWING NO.:
1
Plot Date: Wednesday, August 07, 2013 8:34:56 AM
T
TRICK S
PA
File Location: P:\21000\21981-21 Eganville AMP\JLR DWG\Plan\Pipe_Network\21981-21 FIG 1 WATER.mxd
BO
N
NE
CH
ER
ES
TE
STAND PIPE
Water Lateral

EGANVILLE DRINKING WATER SYSTEM DRINKING WATER

Transcription

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