our Group Organizer Kit

Transcription

our Group Organizer Kit
GROUP ORGANIZER
PLANNING KIT
NEW RIVER GORGE, WEST VIRGINIA
Play Wild. Stay Civilized.
Planning
Welcome to Adventures On the Gorge! We’re excited you have chosen us for
your group’s outdoor adventure destination. Every guest adventure starts with
a plan and we love when a good plan comes together! Please read the following
information carefully. Familiarize yourself with it and share the details with
your fellow participants. If you have any questions contact one of our sales
representatives at 888.650.1931 or visit our website at www.onthegorge.com.
Plan Ahead:
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Choose an adventure activity
Check available dates
Get an initial count of participants
Make a reservation including lodging and meals.
Get the Ball Rolling:
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Use this planner to track participant’s names, contact information and activity
selections (located in the back of this book)
Review your confirmation letter and invoice.
Collect deposit money (due two weeks after initial reservation). Send the total
deposit amount or have members call individually with credit cards. Credit card
payers must pay their full amount when they call in.
Keep Your Group Informed:
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Use this planner to track payments or have participants call individually.
Familiarize yourself and your group with the reservation and cancellation policies
noted in this guide, on your confirmation, and our website.
Request liability forms for any minors attending without parents or guardians.
Hold a Pre-Trip Meeting:
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Have a final head count so there are no surprises when you arrive.
Final balance is due 30 days prior to trip date.
Make sure everyone knows which package they have booked, what is included,
check-in times, arrival times and what items they need to bring.
Forward your pre-trip registration email to your group. This contains links to
maps, directions, etc.
Prepare for the adventure of a lifetime!
Not all those
who wander
are lost.
* J.R.R. Tolkien
Family Rafting
As group organizer, it is important you select and appropriate trip for your entire
group including: age range, ability, experience and fitness level. Use our “Trip
Rating System” on each page to help determine which activity is right for everyone.
Fledgling
Beginner
Intermediate
Advanced
Extreme
Expert
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Very Low
Intensity
Low
Intensity
Moderate
Intensity
Strenuous
Intensity
Vigorous
Intensity
Prolonged
Intensity
Children’s
Activity
No Experience
Necessary
Experience
Recommended
Experience
Recommended
Experience
Recommended
Experience
Required
Great for
children.
First timers
welcome.
Some physical
ability required.
Need agility,
good balance, &
strength.
Need agility, good
balance, strength &
physical stamina.
Great physical
stength &
atheltic ability.
Upper New l
This trip travels through exceptionally scenic canyons and relatively calm
water with a few easy rapids and plenty of places for playing or hanging out.
This is the perfect trip for families with young children. Trips run in duckies
or rafts that are fun yet safe for young kids. Minimum age: 6
Summer Lower New n
One of the most popular whitewater trips in America, the Lower New features
over 25 rapids, beautiful scenery and relaxing pools. With enough challenges to
thrill seasoned veterans, this trip is is also excellent for first timers. And did we
mention it passes directly under the New River Gorge Bridge? Minimum age: 12
Once in awhile it really hits people that they don’t have to
experience the world
in the way they have been told to.
Fall Lower New n
Autumn brings a unique perspective to the Lower New. Water levels are usually
lower than spring and summer and guests usually have the river all to themselves!
This trip offers beautiful foliage and a one-of-a-kind experience watching base
jumpers on Bridge Day in mid-October. Minimum age: 12
* Alan Keightley
Keep in mind, family groups are not required to only participate in the trips listed
above. You can book whatever trip you want! If your family is very adventurous
and meets all requirements, feel free to book a more advanced excursion. However,
you must be prepared. There are reasons we set age and weight restrictions. Be well
informed about all activities you book and if you have questions just ask.
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Extreme Rafting
If your group is looking for something more than a float trip or want to guarantee
great water levels, maybe a more extreme trip is just the ticket.
Fledgling
Beginner
Intermediate
Advanced
Extreme
Expert
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Very Low
Intensity
Low
Intensity
Moderate
Intensity
Strenuous
Intensity
Vigorous
Intensity
Prolonged
Intensity
Children’s
Activity
No Experience
Necessary
Experience
Recommended
Experience
Recommended
Experience
Recommended
Experience
Required
Great for
children.
First timers
welcome.
Some physical
ability required.
Need agility,
good balance, &
strength.
Need agility, good
balance, strength &
physical stamina.
Great physical
stength &
atheltic ability.
Spring Lower New t tt
An early spring rafting trip provides an extremely intense and exciting ride with
high water, ocean sized waves, and huge rapids comparable to many western
rivers. If you are a go-for-it person, this is what you’re looking for. Be prepared
for cool weather and big thrills. Minimum age: 14
Summer Gauley t
Summer time levels change the appearance of the Gauley River to make the flow
narrower and the runs steeper. You’ll run the same rapids that made it famous,
but in smaller crafts. This trip is a challenge and may take you out of your
comfort zone, but promises to give you plenty of excitement! Minimum age: 15
Fall Lower Gauley t
There are more than 70 rapids on this 17 mile whitewater trip, so excitement is
never in short supply! You’ll take in breathtaking canyon scenery and experience
powerful hydraulics and wave trains. This trip is advanced, but still appropriate
for first time adults. Minimum age: 15
Spring Gauley t tt
Springtime brings much higher water levels to the Gauley, even higher than the
standard fall release. When this happens, we typically run trips on the Middle/
Lower Gauley section. You may also be lucky and catch the Gauley at flows near
standard fall release. Minimum age: 15
Water and life
are two threads woven intrinsically together.
* David Cavagnaro
Fall Upper Gauley tt
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This section of river drops over 335 feet in less than 9 miles. There are over 40
rapids and 5 major class V’s. The Upper Gauley is continuous, big volume, gutwrenching whitewater from start to finish. Due to the nature of this trip, prior
rafting experience and the ability to self-rescue are required. Minimum age: 15
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Other Water Adventures
There’s more to water than just rafting! Try your hand at rolling a kayak, catch
some the best smallmouth bass fishing in the country, or glide easily scross the
gentle current with your SUP board. We can customize adventures if your group
members want to try different activities.
Fledgling
Beginner
Intermediate
Advanced
Extreme
Expert
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Very Low
Intensity
Low
Intensity
Moderate
Intensity
Strenuous
Intensity
Vigorous
Intensity
Prolonged
Intensity
Children’s
Activity
No Experience
Necessary
Experience
Recommended
Experience
Recommended
Experience
Recommended
Experience
Required
Great for
children.
First timers
welcome.
Some physical
ability required.
Need agility,
good balance, &
strength.
Need agility, good
balance, strength &
physical stamina.
Great physical
stength &
atheltic ability.
Lake Multi-Sport Tours l n
Summersville Lake is one of the largest lakes in the East. With more than 2,800
acres of lake to explore, you’ll use our pontoon boat as home base while you
kayak to remote coves. You’ll learn the basics of sea kayaking and be off on your
own adventures in no time. Minimum age: 10
Mountain State Anglers Fishing l n t
Our fishing services offer unique trips in the beautiful mountains of West Virginia.
Whether you like battling with fiesty smallmouth bass, outwitting wiley mountain
trout, or want to learn the ancient art of fly fishing Mountain State Anglers Fishing
Services will put you where the fish are. Minimum age: 8 and 12 (depending on trip)
The difference between the possible and the impossible
lies in a man’s
determination.
Rolling Waters Kayak School l n t
Our kayak school can provide exactly what you’re looking for from basic
to advanced skills because we cater each class to fit your needs. Our ACA
instructors work with you to teach the skills you need for a little (or a lot) of
solo adventure. Minimum age: 10 and 12 (depending on trip)
* Anonymous
Stand Up Paddleboarding l n
Want to walk on water? Now you can with our paddleboarding program. A
trendy sport gaining popularity in coastal towns, SUP is now in the mountain
state. Test your balance on Hawks Nest or Summersville Lakes and discover
coves you’ve never heard of before. Minimum age: 10
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Aerial Adventures
Take a leap of faith! Our Aerial Adventure program is one of the largest in the
country with multiple activitiy options that will have your group soaring in no time
flat.
Fledgling
Beginner
Intermediate
Advanced
Extreme
Expert
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Very Low
Intensity
Low
Intensity
Moderate
Intensity
Strenuous
Intensity
Vigorous
Intensity
Prolonged
Intensity
Children’s
Activity
No Experience
Necessary
Experience
Recommended
Experience
Recommended
Experience
Recommended
Experience
Required
Great for
children.
First timers
welcome.
Some physical
ability required.
Need agility,
good balance, &
strength.
Need agility, good
balance, strength &
physical stamina.
Great physical
stength &
atheltic ability.
TreeTops Canopy Tour n
Named to USA Today’s list of the “Top 10 Zip Lines in the Country,” there’s a
reason this is one of our most popular excursions! With 10 zips, 5 sky bridges, 1
rappell and a short hike, TreeTops is THE essential activity for guests to try from
adventure newbies to seasoned pros. Minimum age: 10
Gravity Zip Lines t
Catch some air on this high-flying tour. Gravity, located on a reclaimed strip
mine, looks anything but these days. Take in the amazing canyon views as
you soar over the trees going up to 50 mph. Plus, there’s an added bonus: our
monster zip Adrena-line at 60 mph and 3,100 feet long! Minimum age: 12
TimberTrek l l n t
We’ve done it again! Introducing TimberTrek Aerial Adventure Park, the
perfect addition to your vacation. With 5 courses of varying difficulty
from calm to crazy, this system of unique obstacles, bridges, swings and
zip lines high in the forest canopy will thrill your group. Minimum age: 7
BridgeWalk l
Take a walk on the wild side! A catwalk tour on the New River Gorge Bridge is
something you’ll never forget. Your group will check out the underbelly of the
beast and learn about the bridge, the gorge and everything in between. This trek
takes place on a 24-inch wide catwalk under the bridge. Minimum age: 10
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It is much more productive to spend time searching for purpose
and meaning than searching for
* Dr. Gerald Kashel
happiness.
Earth Adventures
Not a fan of water or flying through the air? No problem. If your friends and family
like to keep a firm foot on the ground, we have some great activities for them as
well. Fledgling
Beginner
Intermediate
Advanced
Extreme
Expert
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Very Low
Intensity
Low
Intensity
Moderate
Intensity
Strenuous
Intensity
Vigorous
Intensity
Prolonged
Intensity
Children’s
Activity
No Experience
Necessary
Experience
Recommended
Experience
Recommended
Experience
Recommended
Experience
Required
Great for
children.
First timers
welcome.
Some physical
ability required.
Need agility,
good balance, &
strength.
Need agility, good
balance, strength &
physical stamina.
Great physical
stength &
atheltic ability.
Ambush Paintball n
A 4-acre paintball course complete with top-notch terrain, this real-life gaming
adventure will keep you and your friends moving and thinking. Included in the
fee are paintball guns, protective equipment and more. Ambush’s fastpaced,
speed ball games and large fields are perfect for groups. Minimum age: 12
Cliffside Rock Climbing l n t
With more than 4,000 unique rock climbing routes and expert AMGA certified
climbing guides, we can set up an outing where novices and experts can give this
sport a try. You can do any of our land-based climbs or try something new like a
lake climb on Summersville Lake. Minimum age: 8 and 12 (depending on trip)
Adventure is not the guide book and beauty is not on the map.
Seek and ye shall find.
Tracks Mountain Biking n t
From beginner to expert, our mountain bike tours offer experiences for all skill
levels. Beginners can soak up the sights, sounds and serenity of the New River
Gorge on a scenic introductory tour while experienced riders can test their skills
on some of the most challenging single track in Appalachia. Minimum age: 10
* Terry Russell
Kids Camp l
Need somewhere to keep the little ones entertained while you’re out on an
adventure? Take them to Kids Camp! Afterall, they’re on vacation, too. Arts &
crafts, outdoor activities and excursions to Fayette Station are just a few ideas of
how we take “daycare” to a whole new level.
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Deluxe Lodging
We understand that not everyone wants to ‘rough it.’ That’s precisely why we
have a wide variety of luxury lodging from cozy cabins nestled in the woods to
large vacation homes near the rim of the New River Gorge.
Deluxe Cabins
Our Deluxe Cabins are rentals within walking distance of the main basecamp.
Two, three & four bedroom versions are available. These cabins have it all
complete with full kitchen, bathrooms with heated towel racks, hot tubs, living
room with dining nook, full linens, charcoal grills, satellite TV and Wi-Fi. These
are located at our Mill Creek Campus with an 11 p.m. quiet time. What to
bring: personal items.
Outback Cabins
Our deluxe Outback Cabins are mini-cabins with a view. Each has two bedrooms
with a loft one King bed, one queen bed, two twin beds and two futons. Full
linens, two bathrooms, compact kitchen with utensils, living room, towels,
satellite TV, hot tubs, picnic tables, fire ring & charcoal grill. These are located
at our Mill Creek Campus with an 11 p.m. quiet time. What to bring: personal
items.
Breezy Hill Cottage
This cottage at the Mountain State Outdoor Center is a cozy cabin, perfect
for a bunch of friends or small groups. Breezy Hill has four bedrooms:
two rooms with full beds and two rooms with a twin bed each. There is
also a futon couch in the living room and a hot tub outside. What to bring:
personal items and charcoal for the grill.
Sportsman Cabins
Perfect for someone who wants to be outdoors, but sleep in comfort. These
cabins are equipped with four full sized beds, one full-sized futon, and a
sleeping mat as well as pillows and blankets. They also have a bathroom,
shower, coffee pot, microwave, fridge, heat/AC unit, picnic table & fire ring with
cooking grate and are located on our Mill Creek Campus. 11 p.m. quiet time.
What to bring: additional pillows, towels, wash cloths & personal items.
The Paddle House
This stunning, green-built vacation home is located in the Wild Rock
development adjacent to our property. With four bedrooms, private baths,
a hot tub and breathtaking views, there’s no reason to pass up a stay here.
Plus, it’s perfect for large groups, sleeping up to 12. What to bring: personal
items.
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Remember, it is forbidden to live in a town which has no
greenery or garden.
* Kiddushin
Rustic Lodging
Looking for something more primitive? These options are great for groups on a budget!
Country Cabins
Cozy with heat, A/C, and electricity, but no running water. Each cabin includes
one double bed and one bunk bed. There is also a picnic table and fire ring with
cooking grill. These are located at our Mill Creek Campus with an 11 p.m. quiet
time. What to bring: sleeping bag, pillow, towel, & personal items. Cooler &
charcoal may also be desired.
Pine Cabins
Our Pine Cabins come with two different sleeping arrangements: two full beds
with a twin bunk each and a single bed OR two full beds with a twin top bunk
and loft with four single beds. There is also a picnic table, fire ring and charcoal
grill. All cabins have electricity and air conditioning, but no running water and
are located at MSOC with a 1 a.m. quiet time. What to bring: pillow, sleeping bag,
towel, & personal items. Cooler & charcoal may be desired.
Hemlock Cabins
Our Hemlock Cabins also come with two different sleeping arrangements: four
sets of single bunk beds OR two full beds and two sets of single bunk beds.
Each cabin has a picnic table, fire ring with charcoal grate and electricity, but no
air conditioning, heat or running water. We have twenty-two at our Mill Creek
Campus (11 p.m. quiet time) and three at MSOC (1 a.m.). What to bring: pillow,
sleeping bag, towel, & personal items. Cooler & charcoal may also be desired.
Platform Tents
Our Platform Tents have a wooden frame, metal roof, canvas sides and are
built on sturdy wooden platforms. Each tent sleeps up to 8 in bunk beds
and comes with a fire ring and picnic tables. These are located at our Mill
Creek Campus with an 11 p.m. quiet time. What to bring: pillow, sleeping
bag, towel, flashlight & personal items. Cooler & charcoal may also be
desired. There are no electrical or water hook-ups.
Family Camping
Take only memories, leave only
footprints.
* Chief Seattle
Our Mill Creek Campus offers a family-friendly environment with 50 campsites.
The quiet time here is 11:00 Sun – Thur and 12:00am Friday and Saturday to
be sure that folks get enough rest to enjoy the following day’s adventure. This
campus has a showerhouse and is within walking distance to almost all of our
amenities. What to bring: tents, pillow, sleeping bag, sleeping pad, towel,
flashlight & personal items. There are no electrical or water hook-ups.
Social Camping
Located at the Mountain State Outdoor Center (MSOC), this campground has a
great mix of wooded and field sites. There is also a large bathhouse. We do run
a shuttle on weekends between MSOC and our main campus. Quiet time is 1:30
a.m. What to bring: tents, pillow, sleeping bag, sleeping pad, towel, flashlight
& personal items. No electrical or water hook-ups.
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When You Arrive
Upon your arrival to Adventures On the Gorge, stop at the office to check-in
your group. You will receive your itinerary, lodging information, campground
map, rules and dining information. We need you to present the front desk
clerk with any changes to your group and pay all outstanding balances.
Dining
Activities
Additional Amenities
Smokey’s On the Gorge
Chetty’s Pub
Buffler’s BBQ Grill
Rendezvous Lodge
Sand volleyball court
Cornhole pits
Horseshoe pits
Disc Golf course
5 miles of hiking and biking trails
Children’s play area
2 Group Bonfire Areas
Overlooks of New River Gorge
Game room with pool tables
Weekly Events
Coin operated laundry
Wi-Fi at both campuses
Shuttle service available
Firewood delivery
Free Coffee
3 large showerhouses
Massage & Bodywork
ATMs
Kids Camp
On-site pool
Shopping
Canyon Rim Store
Mill Creek Store
MSOC Store
River, Rock & Trail Outfitters
Sunset Trading Post
Trip Meeting Areas & Check-In
Mill Creek Campus
Mountain State
CVI-MR Lower New
Canyon Rim Campus
RM/Songer Lower New
Ambush Paintball
CVI-MR Upper Gauley
Spring/Summer Gauley
Orbing
CVI-MR Lower Gauley
RM/Songer Lower Gauley
Upper New
RM/Songer Upper Gauley
Off-Site
Gauley Marathon
RM Upper/Middle Gauley
Horseback Riding
Cliffside Rock Climbing
New River Rapid Runs
Jetboat Tour
Tracks Mountain Biking
Double Upper Gauley
Theatre West Virginia
Rolling Waters Kayak School
Smokey’s On The Gorge
Chetty’s Pub
BridgeWalk
Buffler’s BBQ Grill
Mystery Hole
Rendezvous Lodge
Caving
Adventure Challenge
Skeet Shooting
Mountain State Anglers Fishing
Golf
Overnight Raft Trips
TreeTops Canopy Tour (Nov-April)
Aerial Adventures
Stand Up Paddleboarding
Rafting & Adventure Activities:
Please arrive at your scheduled time. All Class VI trips meet on the Canyon Rim campus. All Rivermen and Songer trips meet on the Mill Creek Campus. Leave all valuables in your cabin or vehicle. Keys will be kept in a box by store clerks.
Aerial Adventures:
Please arrive 30 minutes prior to your scheduled trip time. Trips leave promptly and if you are late you will forfeit your spot. Trips leave from the Mill Creek Campus.
Fishing:
Please arrive at your scheduled time. Trips are small and leave promptly. Leave all valuables in your vehicle. The van can swing around to your vehicle to pick up gear.
Off-Site Activities:
It takes 30 minutes or more to get to most of our outside vendors. Please keep in this in mind and arrive promptly.
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The real voyage of discovery consists of not seeing
new landscapes
but in having new eyes.
* Marcel Proust
What To Wear
Many of our guests have never participated in an adventure activity before and
have no idea what is appropriate to wear. No worries. Reference this page for
more information on what to wear for every activity in every season.
Whitewater Rafting & Kayaking
Cold Water
Warm Water
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wetsuit
splash jacket
swimsuit
shows that tie (no flip flops)
polypropolene, wool, capilene, neoprene or fleece
top to wear under jacket
tight fitting cap
swimsuit
shorts
shoes that tie
t-shirt
baseball cap
sunglasses
sunscreen
We provide helemts, life jackets, and paddles. All participants are required to wear our Type V PFD’s.
Please do not bring your own life jacket.
Aerial Adventures
BridgeWalk
Gravity Zip Lines
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closed-toed shoes
light jacket if windy
TreeTops Canopy Tour
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closed-toed shoes
t-shirt to avoid sunburn
long hair must be tied back
small bag for belongings
closed-toed shoes
t-shirt to avoid sunburn
long hair must be tied back
small bag to cary belongings
TimberTrek Adventure Park
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closed-toed shoes
t-shirt to avoid sunburn
long hair tied back
We provide helemts and other safety gear.
Other Adventures
ATV
Mountain Biking
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long pants
closed-toed shoes
jackets and gloves in cool weather
helmets provided
Fishing
Tourists don’t know where they’ve been,
travelers don’t know where they’re going.
* Paul Theroux
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shorts or pants
t-shirt
shoes that can get wet
rain gear
Horseback Riding
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long pants
closed-toed shoes
jackets and gloves in cool weather
helmets provided
loose fitting clothes
closed-toed shoes
jackets for cool weather
Paintball
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closed-toed shoes
shorts or pants
old t-shirt
coveralls, helmets, & faceguards provided
Rock Climbing
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loose fitting clothes
closed-toed shoes
jacket for cool weather
climbing shoes provided
Other Items You May Need:
Baseball hat, sunglasses with strap, sunscreen, camera, bug spray, water bottle, medications or inhalers.
Items to Leave Behind at Camp or In Your Car:
Wallets, purses, jewelry, cell phones, iPods, credit cards. We collect your car keys or cabin keys at each trip
meeting, but please don’t ask us to hold other valuables.
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Frequently Asked Questions
What is the Release of Liability Form?
Prior to each activity, all participants are required to sign a release of liability and assumption of
risk form. This form includes a photographic and video rights clause. A seperate form must be
completed by each person for each activity. Each participant is required to attend a safety meeting
prior to each activity. A copy of the release of liability and assumption of risk form can be mailed
or faxed upon request.
Do Minors Need Permission From a Parent or Guardian?
Prior to each activity, all participants are required to sign a release of liability and assumption of
risk form. This form includes a photographic and video rights clause. A seperate form must be
completed by each person for each activity. Each participant is required to attend a safety meeting
prior to each activity. A copy of the release of liability and assumption of risk form can be mailed
or faxed upon request.
What About My Physical & Medical Conditions?
Please inform your reservation specialist of any physical or medical conditions of anyone in your
group. We highly recommend that you consult your physician prior to rafting if you have any
concerns. We advise all ASTHMATICS to bring inhalers on the trip regardless of the type of asthma
you have. Swimming whitewater is an experience which may trigger your asthma. Those with allergies
will also want to bring their Epi-pen for bee stings, etc. NOTE: We reserve the right to refuse anyone participation in any of our adventure activities due to
physical, mental or size limitations that, in our opinion, expose the person or others to extreme risk.
What Are the Age Limits?
We stress safety on all trips. Listed below are the minimum age requirements for our adventure
activities. The age limits can go up depending on the water levels and trip formats. Upper New - 6
Lower New - 12
Spring/Summer Gauley - 16
Fall Gauley River - 15 Fishing - 6 Climbing/Rappelling - 8
Mountain Biking - 10 Horseback Riding - 10
ATV Tours (with valid license) - 16
TreeTops - 10
Gravity - 12
TimberTrek - 7
BridgeWalk - 10
Paintball - 10
We do not usually allow children younger than the minimum age to participate. Occasionally we
do take consideration for unsual situations. We ask that you please respect our judgement as
professionals.
Other Restrictions:
Rafting and Kayaking: minimum chest size for a Type V PFD is 24 inches. Maximum
chest size is 54 inches. TreeTops: individuals must be at least 4 ft. 8 in. tall and 90 lbs. Weight must not exceed 260
lbs. Gravity: individuals must be at least 100 lbs and not exceed 250 lbs. TimberTrek: individuals must weigh no
more than 265 lbs. BridgeWalk: individuals must be over 4 ft. tall and not exceed 310 lbs.
Are videos and photos available?
We attempt to video as many rafting trips as possible. They usually view 45 minutes after your
return to basecamp. Pictures are usually taken and can be purchased after your return. Photos from
the canopy tour may be purchased at the Mill Creek store after your tour is over. To ensure your trip is
recorded please pre-pay for a DVD.
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Lord, make us mindful of the little things that
grow and blossom
in these days to make the world beautiful for us.
* W.E.B. DuBois
Policies & Guidelines
About the Risks of Participation
Whitewater rafting and other adventure
activities involves inherit risks.
Participants must accept responsibility
for these risks and agree to sign a liability
waiver and release prior to participation.
Anyone under the age of 18 must have a
waiver and release of liability form signed
by his or her parent/legal guardian prior
to participation in any activity. Trip Transfers
Adventures On the Gorge reserves the
right to change the river, river section,
length of trip, boat size or number of
guests per raft due to adverse or changing
conditions or extremely high or low
water. We also reserve the right to refuse
participation of any guest who, in our
judgment, is not physically or mentally
capable of participating in the activity for
which he or she has registered.
Why We Have a Cancellation Policy
Our rafting capacity is limited by state
regulations. It is not uncommon for us
to reach our daily maximum and have to
turn others away. When we accept and
confirm your reservation that portion of
our limited capacity is then unavailable to
other groups. Many of the costs associated
with your trip are committed before you
arrive. Food, insurance, staffing, vehicle
and equipment rentals are all paid in
advance. These costs are unrecoverable
if you cancel. For this reason, we strictly
adhere to our cancellation policies. Late
cancellations and no shows are therefore
ineligible for any type of reimbursement.
888.650.1931
219 Chestnutburg Road
Lansing, West Virginia 25862
www.onthegorge.com
38˚5'10.755"N
81˚4'45.0366"W
Please do not follow any directions that take you
through Ansted, WV on US-60. This is a small, curvy
road. Please try to re-route.
Payment and Cancellation Policies
Adventure Trips
To confirm a reservation, we require a
50% per person deposit within 14 days
of making a reservation. The full balance
is due 30 days prior to the first day of
activity. When paying for a reservation,
we recommend that the group leader
collect all the money and send it in at one
time. Members of a group wishing to pay
individually will be charged in full at the
time they call in to make payment. No
personal checks will be accepted when
you are within 21 days prior to your trip
date. Payment methods accepted will be
Cash, Cashier's Check, Traveller’s Check,
Money Order, Visa, MasterCard, Discover,
and American Express.
Outside Vendor Reservations
Some of our adventure activities are
booked through outside vendors, such as
horseback riding and ATV tours. These
activities require all cancellations to
be made within 30 days of a trip to be
considered for a refund. If you cancel
with less than 30 days notice, you will be
charged the full rate for the activity.
Cancellation Procedures
All cancellations must be received in
writing via USPS mail, email (info@
adventuresonthegorge.com, subject
“cancellation request”) or fax (304574-4906). All cancellations must be
made outside of the 30 days prior to
the trip start date to be considered for
reimbursement less a processing fee:
• $25 per person during rafting season
• $50 per cabin for the Outback and
Deluxe Cabins
No-shows on the day of a trip or
cancellations within 24 hours of the
start date will not be considered for any
reimbursement.
Cancellation Insurance:
We do offer cancellation insurance
on in-house activities, lodging and
meals. This protection entitles each
participant to a full refund in the event
of forced cancellation resulting to
personal illness, injury, or death of an
immediate family member, or military
deployment. Documentary proof of loss
from a competent authority is required
to support any claim. The cancellation
insurance fee is 6% of your total in-house
reservation. Protection extends to one
traveling companion and the minor
children of the participant.
25
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Total
Balance
Deposit
Number
Attending
TreeTops Canopy Tour
Extras
Tracks Mountain Biking
Lodging
Kayak School
Trip
Lake Multi-Sport
Contact
Info
Fishing
Name
Gravity Zip Lines
Trip: Date of Trip:
Cliffside Rock Climbing
Contact Information:
BridgeWalk
Group Organizer:
Ambush Paintball
Trip Organizer Planner
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Adventures On the Gorge
219 Chestnutburg Road, Lansing, WV 25862
1-888-650-1931
www.onthegorge.com
Play Wild. Stay Civilized.