our Group Organizer Kit
Transcription
our Group Organizer Kit
GROUP ORGANIZER PLANNING KIT NEW RIVER GORGE, WEST VIRGINIA Play Wild. Stay Civilized. Planning Welcome to Adventures On the Gorge! We’re excited you have chosen us for your group’s outdoor adventure destination. Every guest adventure starts with a plan and we love when a good plan comes together! Please read the following information carefully. Familiarize yourself with it and share the details with your fellow participants. If you have any questions contact one of our sales representatives at 888.650.1931 or visit our website at www.onthegorge.com. Plan Ahead: • • • • Choose an adventure activity Check available dates Get an initial count of participants Make a reservation including lodging and meals. Get the Ball Rolling: • • • Use this planner to track participant’s names, contact information and activity selections (located in the back of this book) Review your confirmation letter and invoice. Collect deposit money (due two weeks after initial reservation). Send the total deposit amount or have members call individually with credit cards. Credit card payers must pay their full amount when they call in. Keep Your Group Informed: • • • Use this planner to track payments or have participants call individually. Familiarize yourself and your group with the reservation and cancellation policies noted in this guide, on your confirmation, and our website. Request liability forms for any minors attending without parents or guardians. Hold a Pre-Trip Meeting: • • • • • 2 Have a final head count so there are no surprises when you arrive. Final balance is due 30 days prior to trip date. Make sure everyone knows which package they have booked, what is included, check-in times, arrival times and what items they need to bring. Forward your pre-trip registration email to your group. This contains links to maps, directions, etc. Prepare for the adventure of a lifetime! Not all those who wander are lost. * J.R.R. Tolkien Family Rafting As group organizer, it is important you select and appropriate trip for your entire group including: age range, ability, experience and fitness level. Use our “Trip Rating System” on each page to help determine which activity is right for everyone. Fledgling Beginner Intermediate Advanced Extreme Expert l l n t tt tt Very Low Intensity Low Intensity Moderate Intensity Strenuous Intensity Vigorous Intensity Prolonged Intensity Children’s Activity No Experience Necessary Experience Recommended Experience Recommended Experience Recommended Experience Required Great for children. First timers welcome. Some physical ability required. Need agility, good balance, & strength. Need agility, good balance, strength & physical stamina. Great physical stength & atheltic ability. Upper New l This trip travels through exceptionally scenic canyons and relatively calm water with a few easy rapids and plenty of places for playing or hanging out. This is the perfect trip for families with young children. Trips run in duckies or rafts that are fun yet safe for young kids. Minimum age: 6 Summer Lower New n One of the most popular whitewater trips in America, the Lower New features over 25 rapids, beautiful scenery and relaxing pools. With enough challenges to thrill seasoned veterans, this trip is is also excellent for first timers. And did we mention it passes directly under the New River Gorge Bridge? Minimum age: 12 Once in awhile it really hits people that they don’t have to experience the world in the way they have been told to. Fall Lower New n Autumn brings a unique perspective to the Lower New. Water levels are usually lower than spring and summer and guests usually have the river all to themselves! This trip offers beautiful foliage and a one-of-a-kind experience watching base jumpers on Bridge Day in mid-October. Minimum age: 12 * Alan Keightley Keep in mind, family groups are not required to only participate in the trips listed above. You can book whatever trip you want! If your family is very adventurous and meets all requirements, feel free to book a more advanced excursion. However, you must be prepared. There are reasons we set age and weight restrictions. Be well informed about all activities you book and if you have questions just ask. 5 Extreme Rafting If your group is looking for something more than a float trip or want to guarantee great water levels, maybe a more extreme trip is just the ticket. Fledgling Beginner Intermediate Advanced Extreme Expert l l n t tt tt Very Low Intensity Low Intensity Moderate Intensity Strenuous Intensity Vigorous Intensity Prolonged Intensity Children’s Activity No Experience Necessary Experience Recommended Experience Recommended Experience Recommended Experience Required Great for children. First timers welcome. Some physical ability required. Need agility, good balance, & strength. Need agility, good balance, strength & physical stamina. Great physical stength & atheltic ability. Spring Lower New t tt An early spring rafting trip provides an extremely intense and exciting ride with high water, ocean sized waves, and huge rapids comparable to many western rivers. If you are a go-for-it person, this is what you’re looking for. Be prepared for cool weather and big thrills. Minimum age: 14 Summer Gauley t Summer time levels change the appearance of the Gauley River to make the flow narrower and the runs steeper. You’ll run the same rapids that made it famous, but in smaller crafts. This trip is a challenge and may take you out of your comfort zone, but promises to give you plenty of excitement! Minimum age: 15 Fall Lower Gauley t There are more than 70 rapids on this 17 mile whitewater trip, so excitement is never in short supply! You’ll take in breathtaking canyon scenery and experience powerful hydraulics and wave trains. This trip is advanced, but still appropriate for first time adults. Minimum age: 15 Spring Gauley t tt Springtime brings much higher water levels to the Gauley, even higher than the standard fall release. When this happens, we typically run trips on the Middle/ Lower Gauley section. You may also be lucky and catch the Gauley at flows near standard fall release. Minimum age: 15 Water and life are two threads woven intrinsically together. * David Cavagnaro Fall Upper Gauley tt tt This section of river drops over 335 feet in less than 9 miles. There are over 40 rapids and 5 major class V’s. The Upper Gauley is continuous, big volume, gutwrenching whitewater from start to finish. Due to the nature of this trip, prior rafting experience and the ability to self-rescue are required. Minimum age: 15 6 Other Water Adventures There’s more to water than just rafting! Try your hand at rolling a kayak, catch some the best smallmouth bass fishing in the country, or glide easily scross the gentle current with your SUP board. We can customize adventures if your group members want to try different activities. Fledgling Beginner Intermediate Advanced Extreme Expert l l n t tt tt Very Low Intensity Low Intensity Moderate Intensity Strenuous Intensity Vigorous Intensity Prolonged Intensity Children’s Activity No Experience Necessary Experience Recommended Experience Recommended Experience Recommended Experience Required Great for children. First timers welcome. Some physical ability required. Need agility, good balance, & strength. Need agility, good balance, strength & physical stamina. Great physical stength & atheltic ability. Lake Multi-Sport Tours l n Summersville Lake is one of the largest lakes in the East. With more than 2,800 acres of lake to explore, you’ll use our pontoon boat as home base while you kayak to remote coves. You’ll learn the basics of sea kayaking and be off on your own adventures in no time. Minimum age: 10 Mountain State Anglers Fishing l n t Our fishing services offer unique trips in the beautiful mountains of West Virginia. Whether you like battling with fiesty smallmouth bass, outwitting wiley mountain trout, or want to learn the ancient art of fly fishing Mountain State Anglers Fishing Services will put you where the fish are. Minimum age: 8 and 12 (depending on trip) The difference between the possible and the impossible lies in a man’s determination. Rolling Waters Kayak School l n t Our kayak school can provide exactly what you’re looking for from basic to advanced skills because we cater each class to fit your needs. Our ACA instructors work with you to teach the skills you need for a little (or a lot) of solo adventure. Minimum age: 10 and 12 (depending on trip) * Anonymous Stand Up Paddleboarding l n Want to walk on water? Now you can with our paddleboarding program. A trendy sport gaining popularity in coastal towns, SUP is now in the mountain state. Test your balance on Hawks Nest or Summersville Lakes and discover coves you’ve never heard of before. Minimum age: 10 9 Aerial Adventures Take a leap of faith! Our Aerial Adventure program is one of the largest in the country with multiple activitiy options that will have your group soaring in no time flat. Fledgling Beginner Intermediate Advanced Extreme Expert l l n t tt tt Very Low Intensity Low Intensity Moderate Intensity Strenuous Intensity Vigorous Intensity Prolonged Intensity Children’s Activity No Experience Necessary Experience Recommended Experience Recommended Experience Recommended Experience Required Great for children. First timers welcome. Some physical ability required. Need agility, good balance, & strength. Need agility, good balance, strength & physical stamina. Great physical stength & atheltic ability. TreeTops Canopy Tour n Named to USA Today’s list of the “Top 10 Zip Lines in the Country,” there’s a reason this is one of our most popular excursions! With 10 zips, 5 sky bridges, 1 rappell and a short hike, TreeTops is THE essential activity for guests to try from adventure newbies to seasoned pros. Minimum age: 10 Gravity Zip Lines t Catch some air on this high-flying tour. Gravity, located on a reclaimed strip mine, looks anything but these days. Take in the amazing canyon views as you soar over the trees going up to 50 mph. Plus, there’s an added bonus: our monster zip Adrena-line at 60 mph and 3,100 feet long! Minimum age: 12 TimberTrek l l n t We’ve done it again! Introducing TimberTrek Aerial Adventure Park, the perfect addition to your vacation. With 5 courses of varying difficulty from calm to crazy, this system of unique obstacles, bridges, swings and zip lines high in the forest canopy will thrill your group. Minimum age: 7 BridgeWalk l Take a walk on the wild side! A catwalk tour on the New River Gorge Bridge is something you’ll never forget. Your group will check out the underbelly of the beast and learn about the bridge, the gorge and everything in between. This trek takes place on a 24-inch wide catwalk under the bridge. Minimum age: 10 10 It is much more productive to spend time searching for purpose and meaning than searching for * Dr. Gerald Kashel happiness. Earth Adventures Not a fan of water or flying through the air? No problem. If your friends and family like to keep a firm foot on the ground, we have some great activities for them as well. Fledgling Beginner Intermediate Advanced Extreme Expert l l n t tt tt Very Low Intensity Low Intensity Moderate Intensity Strenuous Intensity Vigorous Intensity Prolonged Intensity Children’s Activity No Experience Necessary Experience Recommended Experience Recommended Experience Recommended Experience Required Great for children. First timers welcome. Some physical ability required. Need agility, good balance, & strength. Need agility, good balance, strength & physical stamina. Great physical stength & atheltic ability. Ambush Paintball n A 4-acre paintball course complete with top-notch terrain, this real-life gaming adventure will keep you and your friends moving and thinking. Included in the fee are paintball guns, protective equipment and more. Ambush’s fastpaced, speed ball games and large fields are perfect for groups. Minimum age: 12 Cliffside Rock Climbing l n t With more than 4,000 unique rock climbing routes and expert AMGA certified climbing guides, we can set up an outing where novices and experts can give this sport a try. You can do any of our land-based climbs or try something new like a lake climb on Summersville Lake. Minimum age: 8 and 12 (depending on trip) Adventure is not the guide book and beauty is not on the map. Seek and ye shall find. Tracks Mountain Biking n t From beginner to expert, our mountain bike tours offer experiences for all skill levels. Beginners can soak up the sights, sounds and serenity of the New River Gorge on a scenic introductory tour while experienced riders can test their skills on some of the most challenging single track in Appalachia. Minimum age: 10 * Terry Russell Kids Camp l Need somewhere to keep the little ones entertained while you’re out on an adventure? Take them to Kids Camp! Afterall, they’re on vacation, too. Arts & crafts, outdoor activities and excursions to Fayette Station are just a few ideas of how we take “daycare” to a whole new level. 13 Deluxe Lodging We understand that not everyone wants to ‘rough it.’ That’s precisely why we have a wide variety of luxury lodging from cozy cabins nestled in the woods to large vacation homes near the rim of the New River Gorge. Deluxe Cabins Our Deluxe Cabins are rentals within walking distance of the main basecamp. Two, three & four bedroom versions are available. These cabins have it all complete with full kitchen, bathrooms with heated towel racks, hot tubs, living room with dining nook, full linens, charcoal grills, satellite TV and Wi-Fi. These are located at our Mill Creek Campus with an 11 p.m. quiet time. What to bring: personal items. Outback Cabins Our deluxe Outback Cabins are mini-cabins with a view. Each has two bedrooms with a loft one King bed, one queen bed, two twin beds and two futons. Full linens, two bathrooms, compact kitchen with utensils, living room, towels, satellite TV, hot tubs, picnic tables, fire ring & charcoal grill. These are located at our Mill Creek Campus with an 11 p.m. quiet time. What to bring: personal items. Breezy Hill Cottage This cottage at the Mountain State Outdoor Center is a cozy cabin, perfect for a bunch of friends or small groups. Breezy Hill has four bedrooms: two rooms with full beds and two rooms with a twin bed each. There is also a futon couch in the living room and a hot tub outside. What to bring: personal items and charcoal for the grill. Sportsman Cabins Perfect for someone who wants to be outdoors, but sleep in comfort. These cabins are equipped with four full sized beds, one full-sized futon, and a sleeping mat as well as pillows and blankets. They also have a bathroom, shower, coffee pot, microwave, fridge, heat/AC unit, picnic table & fire ring with cooking grate and are located on our Mill Creek Campus. 11 p.m. quiet time. What to bring: additional pillows, towels, wash cloths & personal items. The Paddle House This stunning, green-built vacation home is located in the Wild Rock development adjacent to our property. With four bedrooms, private baths, a hot tub and breathtaking views, there’s no reason to pass up a stay here. Plus, it’s perfect for large groups, sleeping up to 12. What to bring: personal items. 14 Remember, it is forbidden to live in a town which has no greenery or garden. * Kiddushin Rustic Lodging Looking for something more primitive? These options are great for groups on a budget! Country Cabins Cozy with heat, A/C, and electricity, but no running water. Each cabin includes one double bed and one bunk bed. There is also a picnic table and fire ring with cooking grill. These are located at our Mill Creek Campus with an 11 p.m. quiet time. What to bring: sleeping bag, pillow, towel, & personal items. Cooler & charcoal may also be desired. Pine Cabins Our Pine Cabins come with two different sleeping arrangements: two full beds with a twin bunk each and a single bed OR two full beds with a twin top bunk and loft with four single beds. There is also a picnic table, fire ring and charcoal grill. All cabins have electricity and air conditioning, but no running water and are located at MSOC with a 1 a.m. quiet time. What to bring: pillow, sleeping bag, towel, & personal items. Cooler & charcoal may be desired. Hemlock Cabins Our Hemlock Cabins also come with two different sleeping arrangements: four sets of single bunk beds OR two full beds and two sets of single bunk beds. Each cabin has a picnic table, fire ring with charcoal grate and electricity, but no air conditioning, heat or running water. We have twenty-two at our Mill Creek Campus (11 p.m. quiet time) and three at MSOC (1 a.m.). What to bring: pillow, sleeping bag, towel, & personal items. Cooler & charcoal may also be desired. Platform Tents Our Platform Tents have a wooden frame, metal roof, canvas sides and are built on sturdy wooden platforms. Each tent sleeps up to 8 in bunk beds and comes with a fire ring and picnic tables. These are located at our Mill Creek Campus with an 11 p.m. quiet time. What to bring: pillow, sleeping bag, towel, flashlight & personal items. Cooler & charcoal may also be desired. There are no electrical or water hook-ups. Family Camping Take only memories, leave only footprints. * Chief Seattle Our Mill Creek Campus offers a family-friendly environment with 50 campsites. The quiet time here is 11:00 Sun – Thur and 12:00am Friday and Saturday to be sure that folks get enough rest to enjoy the following day’s adventure. This campus has a showerhouse and is within walking distance to almost all of our amenities. What to bring: tents, pillow, sleeping bag, sleeping pad, towel, flashlight & personal items. There are no electrical or water hook-ups. Social Camping Located at the Mountain State Outdoor Center (MSOC), this campground has a great mix of wooded and field sites. There is also a large bathhouse. We do run a shuttle on weekends between MSOC and our main campus. Quiet time is 1:30 a.m. What to bring: tents, pillow, sleeping bag, sleeping pad, towel, flashlight & personal items. No electrical or water hook-ups. 17 When You Arrive Upon your arrival to Adventures On the Gorge, stop at the office to check-in your group. You will receive your itinerary, lodging information, campground map, rules and dining information. We need you to present the front desk clerk with any changes to your group and pay all outstanding balances. Dining Activities Additional Amenities Smokey’s On the Gorge Chetty’s Pub Buffler’s BBQ Grill Rendezvous Lodge Sand volleyball court Cornhole pits Horseshoe pits Disc Golf course 5 miles of hiking and biking trails Children’s play area 2 Group Bonfire Areas Overlooks of New River Gorge Game room with pool tables Weekly Events Coin operated laundry Wi-Fi at both campuses Shuttle service available Firewood delivery Free Coffee 3 large showerhouses Massage & Bodywork ATMs Kids Camp On-site pool Shopping Canyon Rim Store Mill Creek Store MSOC Store River, Rock & Trail Outfitters Sunset Trading Post Trip Meeting Areas & Check-In Mill Creek Campus Mountain State CVI-MR Lower New Canyon Rim Campus RM/Songer Lower New Ambush Paintball CVI-MR Upper Gauley Spring/Summer Gauley Orbing CVI-MR Lower Gauley RM/Songer Lower Gauley Upper New RM/Songer Upper Gauley Off-Site Gauley Marathon RM Upper/Middle Gauley Horseback Riding Cliffside Rock Climbing New River Rapid Runs Jetboat Tour Tracks Mountain Biking Double Upper Gauley Theatre West Virginia Rolling Waters Kayak School Smokey’s On The Gorge Chetty’s Pub BridgeWalk Buffler’s BBQ Grill Mystery Hole Rendezvous Lodge Caving Adventure Challenge Skeet Shooting Mountain State Anglers Fishing Golf Overnight Raft Trips TreeTops Canopy Tour (Nov-April) Aerial Adventures Stand Up Paddleboarding Rafting & Adventure Activities: Please arrive at your scheduled time. All Class VI trips meet on the Canyon Rim campus. All Rivermen and Songer trips meet on the Mill Creek Campus. Leave all valuables in your cabin or vehicle. Keys will be kept in a box by store clerks. Aerial Adventures: Please arrive 30 minutes prior to your scheduled trip time. Trips leave promptly and if you are late you will forfeit your spot. Trips leave from the Mill Creek Campus. Fishing: Please arrive at your scheduled time. Trips are small and leave promptly. Leave all valuables in your vehicle. The van can swing around to your vehicle to pick up gear. Off-Site Activities: It takes 30 minutes or more to get to most of our outside vendors. Please keep in this in mind and arrive promptly. 18 The real voyage of discovery consists of not seeing new landscapes but in having new eyes. * Marcel Proust What To Wear Many of our guests have never participated in an adventure activity before and have no idea what is appropriate to wear. No worries. Reference this page for more information on what to wear for every activity in every season. Whitewater Rafting & Kayaking Cold Water Warm Water • • • • • • • • • • • • • wetsuit splash jacket swimsuit shows that tie (no flip flops) polypropolene, wool, capilene, neoprene or fleece top to wear under jacket tight fitting cap swimsuit shorts shoes that tie t-shirt baseball cap sunglasses sunscreen We provide helemts, life jackets, and paddles. All participants are required to wear our Type V PFD’s. Please do not bring your own life jacket. Aerial Adventures BridgeWalk Gravity Zip Lines • • • • • • closed-toed shoes light jacket if windy TreeTops Canopy Tour • • • • closed-toed shoes t-shirt to avoid sunburn long hair must be tied back small bag for belongings closed-toed shoes t-shirt to avoid sunburn long hair must be tied back small bag to cary belongings TimberTrek Adventure Park • • • closed-toed shoes t-shirt to avoid sunburn long hair tied back We provide helemts and other safety gear. Other Adventures ATV Mountain Biking • • • • • • • long pants closed-toed shoes jackets and gloves in cool weather helmets provided Fishing Tourists don’t know where they’ve been, travelers don’t know where they’re going. * Paul Theroux • • • • shorts or pants t-shirt shoes that can get wet rain gear Horseback Riding • • • • long pants closed-toed shoes jackets and gloves in cool weather helmets provided loose fitting clothes closed-toed shoes jackets for cool weather Paintball • • • • closed-toed shoes shorts or pants old t-shirt coveralls, helmets, & faceguards provided Rock Climbing • • • • loose fitting clothes closed-toed shoes jacket for cool weather climbing shoes provided Other Items You May Need: Baseball hat, sunglasses with strap, sunscreen, camera, bug spray, water bottle, medications or inhalers. Items to Leave Behind at Camp or In Your Car: Wallets, purses, jewelry, cell phones, iPods, credit cards. We collect your car keys or cabin keys at each trip meeting, but please don’t ask us to hold other valuables. 21 Frequently Asked Questions What is the Release of Liability Form? Prior to each activity, all participants are required to sign a release of liability and assumption of risk form. This form includes a photographic and video rights clause. A seperate form must be completed by each person for each activity. Each participant is required to attend a safety meeting prior to each activity. A copy of the release of liability and assumption of risk form can be mailed or faxed upon request. Do Minors Need Permission From a Parent or Guardian? Prior to each activity, all participants are required to sign a release of liability and assumption of risk form. This form includes a photographic and video rights clause. A seperate form must be completed by each person for each activity. Each participant is required to attend a safety meeting prior to each activity. A copy of the release of liability and assumption of risk form can be mailed or faxed upon request. What About My Physical & Medical Conditions? Please inform your reservation specialist of any physical or medical conditions of anyone in your group. We highly recommend that you consult your physician prior to rafting if you have any concerns. We advise all ASTHMATICS to bring inhalers on the trip regardless of the type of asthma you have. Swimming whitewater is an experience which may trigger your asthma. Those with allergies will also want to bring their Epi-pen for bee stings, etc. NOTE: We reserve the right to refuse anyone participation in any of our adventure activities due to physical, mental or size limitations that, in our opinion, expose the person or others to extreme risk. What Are the Age Limits? We stress safety on all trips. Listed below are the minimum age requirements for our adventure activities. The age limits can go up depending on the water levels and trip formats. Upper New - 6 Lower New - 12 Spring/Summer Gauley - 16 Fall Gauley River - 15 Fishing - 6 Climbing/Rappelling - 8 Mountain Biking - 10 Horseback Riding - 10 ATV Tours (with valid license) - 16 TreeTops - 10 Gravity - 12 TimberTrek - 7 BridgeWalk - 10 Paintball - 10 We do not usually allow children younger than the minimum age to participate. Occasionally we do take consideration for unsual situations. We ask that you please respect our judgement as professionals. Other Restrictions: Rafting and Kayaking: minimum chest size for a Type V PFD is 24 inches. Maximum chest size is 54 inches. TreeTops: individuals must be at least 4 ft. 8 in. tall and 90 lbs. Weight must not exceed 260 lbs. Gravity: individuals must be at least 100 lbs and not exceed 250 lbs. TimberTrek: individuals must weigh no more than 265 lbs. BridgeWalk: individuals must be over 4 ft. tall and not exceed 310 lbs. Are videos and photos available? We attempt to video as many rafting trips as possible. They usually view 45 minutes after your return to basecamp. Pictures are usually taken and can be purchased after your return. Photos from the canopy tour may be purchased at the Mill Creek store after your tour is over. To ensure your trip is recorded please pre-pay for a DVD. 22 Lord, make us mindful of the little things that grow and blossom in these days to make the world beautiful for us. * W.E.B. DuBois Policies & Guidelines About the Risks of Participation Whitewater rafting and other adventure activities involves inherit risks. Participants must accept responsibility for these risks and agree to sign a liability waiver and release prior to participation. Anyone under the age of 18 must have a waiver and release of liability form signed by his or her parent/legal guardian prior to participation in any activity. Trip Transfers Adventures On the Gorge reserves the right to change the river, river section, length of trip, boat size or number of guests per raft due to adverse or changing conditions or extremely high or low water. We also reserve the right to refuse participation of any guest who, in our judgment, is not physically or mentally capable of participating in the activity for which he or she has registered. Why We Have a Cancellation Policy Our rafting capacity is limited by state regulations. It is not uncommon for us to reach our daily maximum and have to turn others away. When we accept and confirm your reservation that portion of our limited capacity is then unavailable to other groups. Many of the costs associated with your trip are committed before you arrive. Food, insurance, staffing, vehicle and equipment rentals are all paid in advance. These costs are unrecoverable if you cancel. For this reason, we strictly adhere to our cancellation policies. Late cancellations and no shows are therefore ineligible for any type of reimbursement. 888.650.1931 219 Chestnutburg Road Lansing, West Virginia 25862 www.onthegorge.com 38˚5'10.755"N 81˚4'45.0366"W Please do not follow any directions that take you through Ansted, WV on US-60. This is a small, curvy road. Please try to re-route. Payment and Cancellation Policies Adventure Trips To confirm a reservation, we require a 50% per person deposit within 14 days of making a reservation. The full balance is due 30 days prior to the first day of activity. When paying for a reservation, we recommend that the group leader collect all the money and send it in at one time. Members of a group wishing to pay individually will be charged in full at the time they call in to make payment. No personal checks will be accepted when you are within 21 days prior to your trip date. Payment methods accepted will be Cash, Cashier's Check, Traveller’s Check, Money Order, Visa, MasterCard, Discover, and American Express. Outside Vendor Reservations Some of our adventure activities are booked through outside vendors, such as horseback riding and ATV tours. These activities require all cancellations to be made within 30 days of a trip to be considered for a refund. If you cancel with less than 30 days notice, you will be charged the full rate for the activity. Cancellation Procedures All cancellations must be received in writing via USPS mail, email (info@ adventuresonthegorge.com, subject “cancellation request”) or fax (304574-4906). All cancellations must be made outside of the 30 days prior to the trip start date to be considered for reimbursement less a processing fee: • $25 per person during rafting season • $50 per cabin for the Outback and Deluxe Cabins No-shows on the day of a trip or cancellations within 24 hours of the start date will not be considered for any reimbursement. Cancellation Insurance: We do offer cancellation insurance on in-house activities, lodging and meals. This protection entitles each participant to a full refund in the event of forced cancellation resulting to personal illness, injury, or death of an immediate family member, or military deployment. Documentary proof of loss from a competent authority is required to support any claim. The cancellation insurance fee is 6% of your total in-house reservation. Protection extends to one traveling companion and the minor children of the participant. 25 26 Total Balance Deposit Number Attending TreeTops Canopy Tour Extras Tracks Mountain Biking Lodging Kayak School Trip Lake Multi-Sport Contact Info Fishing Name Gravity Zip Lines Trip: Date of Trip: Cliffside Rock Climbing Contact Information: BridgeWalk Group Organizer: Ambush Paintball Trip Organizer Planner 27 Adventures On the Gorge 219 Chestnutburg Road, Lansing, WV 25862 1-888-650-1931 www.onthegorge.com Play Wild. Stay Civilized.