HP Color LaserJet 5550 series printer Reviewer/Evaluator`s Guide
Transcription
HP Color LaserJet 5550 series printer Reviewer/Evaluator`s Guide
HP Color LaserJet 5550 series printer Reviewer/Evaluator’s Guide Contents Getting to know the printer .............................................................................................. 1 Features ............................................................................................................................ 2 New features..................................................................................................................... 4 What ships with the printer.................................................................................................. 6 Evaluating color laser printers .......................................................................................... 7 Ease of use........................................................................................................................ 8 Print quality ..................................................................................................................... 11 Performance .................................................................................................................... 17 Versatility ........................................................................................................................ 21 Reliability........................................................................................................................ 23 Total cost of ownership ..................................................................................................... 25 Network management solutions.......................................................................................... 28 A—Productivity tools and services.................................................................................. 30 HP HP HP HP HP Toolbox ..................................................................................................................... 30 Embedded Web Server................................................................................................ 33 Web Jetadmin ............................................................................................................ 36 Instant Support............................................................................................................ 37 SureSupply................................................................................................................. 37 B—Technical specifications............................................................................................. 38 C—Accessories and supplies .......................................................................................... 41 Contents i ii Getting to know the printer Welcome to the Reviewer/Evaluator’s Guide for the new HP Color LaserJet 5550 series printer. This guide will introduce you to the printer and help you to conduct a successful evaluation. The HP Color LaserJet 5550 series printer provides superior print quality with fast, wide format printing for the general office environment. The printer’s proven design offers the perfect blend of reliability, performance, and consistent color with a robust duty cycle, print speeds of up to 27 pages per minute (ppm) letter (up to 28 ppm A4), and HP Smart printing technology.1 Packed with features at a reasonable price, the printer handles a wide range of media sizes up to 11 by 17 in (tabloid) and A3, media weights up to (53 lb bond) 200 g/m2, and includes reliable, easy-to-replace supplies. The printer’s user-friendly design, flexible options, and exceptional print quality make it the printer of choice for any office looking for an affordable solution to its professional color printing needs. 1 Getting to know the printer Using genuine HP supplies ensure availability of all HP printing features. 1 Features 1 Control panel simultaneously displays up to four lines of text and animated graphics 2 Front door allows convenient access to four, all-in-one HP print cartridges HP Color LaserJet 5550hdn printer shown 1 3 Automatic two-sided printing unit offers fast, efficient duplexing 4 100-sheet multipurpose tray handles heavy custom media up to 53 lb bond (200 g/m2) 5 6 7 8 9 10 2 3 4 Adjustable 500-sheet input trays 2, 3, 4, and 5 6 20 GB HP highperformance EIO hard disk 7 HP Jetdirect 620n Fast Ethernet internal print server 5 8 288 MB total memory and a powerful 533 MHz processor perform complex tasks quickly 9 Foreign interface for third-party paperhandling solutions 10 Bidirectional parallel port and USB 1.1 port Adaptable design Purchase any of the HP Color LaserJet 5550 series printers and expand your options as your needs grow. 2 • • • 2 3 2 • Get up to 544 MB of memory via an available DIMM slot. Use the three EIO slots for an optional HP Jetdirect wireless print server, the 20 GB HP high-performance hard disk, or third-party solutions. Install a font card to print documents in languages with extended characters, such as Korean, Japanese, or Arabic; or install a flash memory card for forms or third-party solutions via two available flash memory slots. • • Stay productive with flexible media options. With up to three additional 500-sheet input trays available, you can enjoy a media input capacity of up to 2,100 sheets. Enjoy simple, reliable Multiplex XHTML-Print printing from your personal device, such as a mobile phone, using the optional HP bt1300 BluetoothTM Wireless Printer Adapter. 3 Enhance productivity with a third-party input/output paper handling device via the foreign interface harness. For ordering information, see Appendix C, “Accessories and supplies” on page 41. For more information and a list of supported phones and other devices, go to www.hp.com/support/bluetoothprinteradapter. Getting to know the printer Brilliant A3 printing • Empower your business with wide-format color laser printing. Dazzle your audience with stunning A3 and tabloid output from this feature-rich, value-packed printer. • Create accurate color, precise drawings, and great images. Featuring HP ImageREt 3600, a suite of advanced printing technologies, the printer automatically provides professional, superior print quality. The image mode is optimized for printing on HP Glossy Photo & Imaging Laser Paper. • Expand the range of printing options in your office. Get the versatility you need with up to five media trays that offer an input capacity of up to 2,100-sheets and extensive media support, including a variety of sizes and weights from 60 to 200 g/m2 (16 to 53 lb bond). Powerful performance • Unleash a proven performer. With printing speeds up to 27 ppm letter (up to 28 ppm A4) and a first-page-out speed of up to 16.5 seconds, you will never have to wait long for your documents. • Redefine your printing experience. Harness your printing potential and print even complex documents with images in no time with a 533 MHz processor, 288 MB RAM, networking throughput speeds of up to 6 MB per second (via the optional HP Jetdirect 620n Fast Ethernet print server), and an optional 20 GB hard disk with 22 MB per second input/output speed. 5 • Step up to improved reliability and fewer paper jams. HP delivers dependable printing with a proven design and a robust monthly duty cycle of up to 160,000 sheets. • Save time and effort with easy, front-door access. With one access point to supplies and only four, all-inone print cartridges to order and replace, it couldn’t be simpler to keep your printer up and running. HP Smart printing supplies4 work with your printer to provide automatic alerts when a cartridge is low or out, and with HP SureSupply,5 you can enjoy convenient online ordering. • Boost productivity with the generous, four-line graphical display. The control panel lets you view supply levels at a glance and provides helpful animations that simplify interaction with the printer. • Expect the ultimate in consistent print quality. The printer and supplies feature innovative HP Smart printing technology1 that automatically optimizes color density and calibration for high-quality results. Chemically-grown toner formulas and environmental sensors provide reliable performance throughout the life of the cartridge, while lowering overall printing costs. • Simplify printer management. The HP Embedded Web Server and HP Web Jetadmin let you remotely manage your printer and make it easy to diagnose and stay on top of printer issues. Create a world of choices. Enjoy intelligent printing solutions such as blank page suppression and native PDF printing. Add wireless printing with the optional HP Jetdirect 680n internal print server, or take advantage of built-in XHTML printing that allows you to print from Bluetooth-enabled devices, such as your mobile phone or PDA, with the optional HP bt1300 adapter. • 4 Unmatched print experience Using genuine HP supplies ensure availability of all HP printing features. HP SureSupply availability varies by region Series at a glance 5550 (Q3713A) • • • 100-sheet multipurpose tray and 500-sheet input tray 2 for 600-sheet capacity 160 MB total memory plus one available DIMM slot and two available flash slots Three available EIO slots Getting to know the printer 5550n (Q3714A) 5550dn (Q3715A) 5550dtn (Q3716A) 5550hdn (Q3717A) • All of the features of the 5550 model, plus: • All of the features of the 5550n model, plus: • All of the features of the 5550dn model, plus: • All of the features of the 5550dtn model, plus: • HP Jetdirect 620n Fast Ethernet print server installed in one EIO slot • Automatic two-sided printing unit • 500-sheet input tray 3 for 1,100-sheet capacity • • 288 MB total memory plus one available DIMM slot and two available flash slots 500-sheet input trays 3, 4, and 5 for 2,100-sheet capacity • 20 GB HP highperformance hard disk in one EIO slot • Printer stand 3 New features The following table highlights the new features of the HP Color LaserJet 5550 series printer, as compared to the HP Color LaserJet 5500 series printer. HP Color LaserJet 5550 HP Color LaserJet 5500 Benefits Up to 27 ppm letter, Up to 28 ppm A4; Color and black-only Up to 21 ppm letter, Up to 22 ppm A4; Color and black-only Improved performance, faster printing 533 MHz microprocessor 400 MHz microprocessor Improved performance First page out: Up to 16.5 seconds, Ready Up to 45 seconds, PowerSave First page out: Up to 18 seconds, Ready Improved performance Memory standard: 160 MB RAM (5550, 5550n, and 5550dn) 288 MB of RAM (5550dtn and 5550hdn) Memory standard: 96 MB RAM (5500, 5500n, and 5500dn) 160 MB RAM (5500dtn and 5500hdn) Increased standard memory Memory maximum: Expandable to 544 MB of RAM Memory maximum: Expandable to 416 MB of RAM Greater memory expandability Optional 20 GB HP highperformance EIO hard disk (standard with 5550hdn) Optional HP 10 GB EIO hard disk (standard with 5500hdn) More space available on hard disk drive HP ImageREt 3600 HP ImageREt 2400 Improved print quality Image printing systemoptimized for HP Glossy Photo & Imaging Laser Paper Not available Superior image printing with HP Glossy Photo & Imaging Laser Paper Quick power cycle, without color calibration Power cycle with color calibration Faster warm-up Environmental sensors Not available Consistent print quality in varying environmental conditions Performance Memory Print quality 4 Getting to know the printer HP Color LaserJet 5550 HP Color LaserJet 5500 Benefits Optional 500-sheet input trays 3, 4, and 5 (standard with 5550hdn) for 2,100-sheet capacity Optional 500-sheet input trays 3 and 4 (standard with 5500hdn) for 1,600-sheet capacity Increased media input capacity Media weight: Multipurpose tray: up to 53 lb bond (up to 200 g/m2) Trays 2, 3, 4, and 5: up to 32 lb bond (up to 120 g/m2) Media weight: Multipurpose tray: up to 43 lb bond (up to 163 g/m2) Trays 2, 3, and 4: up to 32 lb bond (up to 120 g/m2) Handles heavier media weights HP Jetdirect 620n Fast Ethernet print server HP Jetdirect 615n Fast Ethernet print server Faster throughput speed and increased security Native Multiplex XHTML-Print printing with the optional HP bt1300 adapter Native Multiplex XHTML-Print printing not available Provides reliable, effortless printing from Bluetooth-enabled devices like mobile phones and PDAs6 Foreign interface harness port for third-party paper-handling solutions Not available Increased media handling choices USB 1.1 port USB port available only through EIO slot More connectivity options Paper handling Connectivity For more information and a list of supported phones and other devices, go to www.hp.com/support/bluetoothprinteradapter. 6 Getting to know the printer 5 What ships with the printer The HP Color LaserJet 5550 series printer ships with the following: • Getting started guide • Setup poster • Printing systems software CD (includes the user guide) • Four HP Color LaserJet print cartridges with HP Smart printing technology • Power cord • IEEE 1284-C parallel cable (HP Color LaserJet 9050 printer only) • 500-sheet input tray 2 • Additional 500-sheet input trays (HP Color LaserJet 5550dtn and 5550hdn printers only) • Automatic two-sided printing unit (HP Color LaserJet 5550dn, 5550dtn, and 5550hdn printers only) • HP Jetdirect 620n Fast Ethernet internal print server (HP Color LaserJet 5550n, 5550dn, 5550dtn, and 5550hdn printers only) • Printer stand (HP Color LaserJet 5550dtn and 5550hdn printers only) • 20 GB HP high-performance EIO hard disk (HP Color LaserJet 5550hdn printer only) IMAGE PLACEHOLDER, WILL REPLACE Printer software The HP Color LaserJet 5550 series printer includes a powerful suite of software that is easy to install and use. The print drivers and utilities cover a wide range of operating systems and are localized in many languages. The printer ships with the following components on the printing systems software CD: • Installer/uninstaller • HP PCL 6 print driver (Windows environments) • HP postscript level 3 emulation print driver (Windows and Macintosh environments) • PostScript® printer description (PPD) files • HP Toolbox • HP SureSupplyTM (convenient Internet-enabled online supplies ordering) • Driver auto-configuration (in Windows 2000 and XP environments, the printer features automatic discovery and driver configuration for printer accessories at the time of installation, including the automatic two-sided printing unit, optional paper trays, and installed DIMMs) • Driver pre-configuration (lets you create custom installations and copy the printer software onto disks, your computer’s hard drive, or a network drive) • Printer documentation Additional drivers, updated drivers, and other valuable software for the HP Color LaserJet 5550 series printer will be available on the HP Customer Care Web site after product introduction at: www.hp.com/support/clj5550. 6 Getting to know the printer Evaluating color laser printers Color printing in the office was once considered a luxury. Today, it has become nearly as prevalent as yellow-sticky notes and Internet connections and is a must-have for many successful businesses. Businesses have realized that color in the office isn’t about making pretty pictures. Color is proving itself as a business tool with a clear return on investment. Studies show that color improves comprehension, increases readership, accelerates learning, and reflects a professional image. No matter what your business creates, you can’t afford not to use color. Companies ranging from small to large report that HP’s affordable, best-in-class color solutions deliver money to their bottom line. Some ways, such as improving your image and adding impact to marketing publications, are indirect, while others are decidedly direct and measurable: productivity gains, communications enhancements, and reductions in storage and waste since preprinted materials can be printed on-demand and in-house, quickly and affordably. Best of all, HP’s color printing gives you control over the entire printing process. Based on extensive market research and customer feedback, HP has identified user needs in seven key categories. These categories should be closely examined as businesses consider the purchase of color printers. In this section, we will examine each of these and how the HP Color LaserJet 5550 series printer meets the criteria in each category. 1—Ease of use 2—Print quality 3—Performance 4—Versatility 5—Reliability 6—Total cost of ownership 7—Network management solutions During your evaluation, we invite you to compare the HP Color LaserJet 5550 series printer to other competing printers to see why it is the best choice for your workplace! Evaluation guidelines As you design tests and conduct your evaluation, remember the following guidelines: • Consider the typical end-user’s color printing needs. • Simulate the end-user’s environment. • When testing more than one product, try to make a fair comparison between products by setting up in the same environment and testing similar settings and configurations. • Analyze each of the elements of the printing process, but remember that the elements work together as part of the whole solution. (For instance, performance claims mean very little if documents print incorrectly or with poor quality.) Evaluating color laser printers 7 Ease of use Office printing at it’s best The HP Color LaserJet 5550 series printer was designed to be easy-to-use and offer workgroups reliable, efficient printing to help increase productivity and improve business communication. Easy to operate and maintain, the printer is compatible with other HP LaserJet printers and includes support for other systems and software. It integrates seamlessly into your office environment, allowing you to invest your time in other issues and reducing your day-to-day concerns. The following features were designed to help you get the most from the printer in your daily business processes. HP Smart printing supplies and technology7 • HP Smart printing supplies ensure consistent, top-quality output over the life of each print cartridge, and from cartridge to cartridge. The chemically-grown toner has small particles that are more uniform and spherical than traditionally manufactured toners. The toner size results in fine detail on printed images, bright saturated colors, and a good ability to match the screen (sRGB color). • The printer features a front door that offers a single point of access to replace HP printing supplies and clear media jams. Clearly labeled parts, easy-to-understand instructions, and individual cartridge status information from the control panel or the HP Embedded Web Server make supplies management and troubleshooting easy for all users. • The simple paper path, easy-to-use supplies, and all-in-one HP print cartridges result in fewer and easier interactions with the printer. If you ever do experience a paper jam, you do not need to remove print cartridges to clear the jam. • HP Smart printing supplies are activated every time you install an HP print cartridge into your printer. The HP print cartridge, printer, and software are designed to work together, allowing you to monitor your current supplies, order new supplies online, and print successfully every time. 7 8 Using genuine HP supplies ensures availability of all HP printing features. Evaluating color laser printers Generous control panel The printer’s control panel communicates information about the printer and print jobs and provides a convenient way to interact with the printer. The control panel displays up to four lines of text and animated graphics simultaneously and provides complete, timely information about the printer and print jobs. The graphics illustrate print cartridge levels, paper jam locations, and job status. Menus give you access to printer functions and detailed information. The message and prompt areas alert you to the state of the printer and tell you what action, if any, is required. Productivity tools and services Powerful tools and services provide convenient access to printer information, settings, and support. For more information, see Appendix A, “Productivity tools and services“ on page 30. HP Toolbox Provides one location for users to access all printer information, including documentation, selfhelp and troubleshooting tips, printer status, and links to HP Instant Support and the HP Embedded Web Server (for networked printers). HP Embedded Web Server Allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel; enables proactive one-on-one printer management. This tool can be used when the printer is connected to a network via an HP Jetdirect print server. HP Web Jetadmin HP Web Jetadmin provides network managers a single support tool to install, monitor, and troubleshoot a wide range of network-connected devices from an intuitive browser interface. While the HP Embedded Web Server is used to manage a single printer, HP Web Jetadmin is used to manage groups of printers and other devices. This tool can be used when the printer is connected to a network via an HP Jetdirect print server. HP Instant Support Connects you to the HP Web site to help you solve problems and answer questions. This service analyzes your printer error log and configuration information to provide diagnostic and support information specific to your printer. HP SureSupplyTM Lets you conveniently and easily order supplies over the Internet. Enabled by HP Smart printing technology, SureSupply helps you track and manage supplies usage, and provides alerts when supplies should be reordered or replaced. With just a few clicks, access cartridge information, pricing, and purchasing options that best meet your needs—either from the reseller of your choice or from HP. (Program availability varies by region.) Evaluating color laser printers 9 Evaluation Setting up the printer Have a representative end-user unbox and set up the printer, using the printer documentation as a guide. Consider the following: • Is the user documentation helpful? • How does the overall printer design contribute to ease of use? • How well is the user able to install and interact with supplies and accessories? Testing printer software 1. Install the drivers and other printer software and then print some test pages. Document any driver or software changes performed during testing. 2. Note which platforms and printer languages the drivers support. 3. Install and test all supported printer languages as time permits. 4. Evaluate the printer software after installation: • Is the driver easy-to-use? • What special features or utilities does the driver include? • What special software or tools are available? • Does the printer support legacy print jobs? Testing interactions with the printer Print several documents on a variety of media sizes and weights, using the paper path that best suits the print job. Interact with the control panel. When comparing printers, consider the following: 10 • In general, is the printer easy to use? • How easy is it to determine the printer, print job, and print cartridge status? • How easy is it to change paper sizes and types? • Is the paper-handling system adjustable and expandable? Is automatic two-sided printing available? • Does the range of supported media and media sizes meet your needs? Does the printer support special media, such as envelopes and transparencies? Evaluating color laser printers Print quality Delivers brilliant print quality and versatility The HP Color LaserJet 5550 series printer provides the high-quality output you have come to expect from HP along with the performance you need. You’ll see professional results in no time when you print single or double-sided documents. (Automatic two-sided printing is optional for HP Color LaserJet 5550 and 5550n printers.) HP ImageREt 3600 HP ImageREt 3600 is a suite of innovative technologies developed by HP to provide professional, high-quality color documents and images. The system’s foundation is comprised of key color laser technologies, including image enhancements, HP Smart printing supplies, and high-resolution imaging. As the level or category of HP ImageREt increases, these core technologies are refined for more advanced system usage, and additional technologies are integrated. HP ImageREt 3600 includes system optimization for printing images on HP Glossy Photo & Imaging Laser Paper, improved calibration, and an environmental sensor, and is implemented for the first time with the HP Color LaserJet 5550 series printer. HP ImageREt 3600 optimizes the printer for office use with advanced image enhancements for general office documents and marketing collateral. With HP ImageREt 3600, the printer is designed and configured to automatically produce the best possible output for all your printed documents. What took hours to do by hand is now done instantly inside the printer. Automatic internal color adjustment provides consistent color over a range of environments. Press options are: SWOP, Euroscale, and DIC. HP has the expertise built into the printer so conversions from standard RGB (sRGB) or CMYK to the device colors is always optimal. Printing system optimization for HP Glossy Photo & Imaging Laser Paper For the best image quality with the HP Color LaserJet 5550 series printer, use HP Glossy Photo & Imaging Laser Paper and select HP High Gloss (Images) in the print driver’s media types section. Selecting HP High Gloss (Images) enables the printer’s image mode, which is optimized for image printing. In image mode, the printer uses unique color rendering tables that increase the richness and depth of the printed images. The glossiness of the output is increased by slowing down the printer speed, which allows longer fusing time and contributes to the richness of the resulting image. Evaluating color laser printers 11 Reliable printing in a variety of environmental conditions The printer delivers uncompromised print quality in a variety of environmental conditions. The printer features temperature and humidity sensors used to precisely control printing conditions. For example, the printer is less sensitive to adverse printing environments, such as offices where heating or air-conditioning is reduced during evening hours. Improved automatic color calibration HP continues to refine and improve color calibration. The HP Color LaserJet 5550 uses new measurement algorithms and methods to achieve even better color stability and repeatability. A new time-saving feature skips calibration when appropriate, allowing the printer to be available more quickly. If the fuser is powered off and on quickly (within 20 seconds), calibration is not needed and will be skipped. Automatic color calibration and cleaning results in excellent color uniformity and ensures that print quality will be consistent over time. Advanced toner formula The chemically grown toner has small particles that are more uniform and spherical than traditional manufactured toners. The toner size results in fine detail on printed images, bright saturated colors, and a good ability to match the screen (sRGB color). HP Smart printing supplies8 HP Smart printing supplies include technology that adjusts the electrophotographic voltages of the print cartridges throughout the stages of their life. As the properties of the organic photoconductor drum and toner change over time, adjustments are made for minor fluctuations in sensitivity. These adjustments ensure even, consistent distribution of toner particles. Vertical in-line architecture Because the toner is applied directly to the media rather than via an intermediate transfer belt or drum, text quality is sharper. Edge enhancements The edge enhancements available with the HP Color LaserJet 5550 series printer provide precise edge control, delivering excellent print quality. Edge control has three components: Color REt, adaptive halftoning, and trapping. These features are designed into the printer through HP proprietary technologies and do not affect printing speed. ColorREt Color REt is a new feature that smoothes edges by intelligently changing the size and position of the dots that make up the edge of a solid object. It is optimized to work on solid color edges: red, blue, green, black, and other solid colors. This ability to grow and move dots increases the apparent resolution well above 600 dpi. 8 12 Using genuine HP supplies ensures availability of all HP printing features. Evaluating color laser printers Adaptive, accurate halftoning Adaptive halftoning increases the edge smoothness of text and graphics while maintaining the quality of filled areas. Adaptive halftoning provides a solution to the requirement for smooth color and accurate, crisp edges by locating and increasing the digital halftone frequency at edges. The HP Color LaserJet 5550’s series printer’s engine consistency and reliability combined with smooth printing allows higher halftone frequencies that produce accurate halftones. Trapping To generate a color image, four color planes must be printed: cyan, magenta, yellow, and black. Trapping is the deliberate overlapping of one color to an adjacent color to reduce the effect of color plane misregistration. Included in the trapping component is halo reduction. Halo reduction makes the subordinate colors recede from the edge of the dominant color. For example, a process black line would be made up of black, the dominant color, and cyan and magenta, the subordinate colors. The cyan and magenta near the edge of the black line are reduced or removed. This prevents color from being seen on the edge of the black line. Color matching The process of matching printer output color to your computer screen is quite complex because printers and computer monitors use different methods of producing color. Monitors display colors by light pixels using an RGB (red, green, blue) color process, but printers print colors using a CMYK (cyan, magenta, yellow, and black) process. Several factors can influence your ability to match printed colors to those on your monitor. These factors include: • • • • • • • • • • • Print media Printer colorants (inks or toners, for example) Printing process (inkjet, press, or laser technology, for example) Overhead lighting Personal differences in perception of color Software applications Print drivers PC operating system Monitors Video cards and drivers Operating environment (humidity, for example) Keep the above factors in mind when colors on your screen do not perfectly match your printed colors. For most users, the best method for matching colors on your screen to your printer is to print sRGB colors. sRGB Standard red-green-blue (sRGB) is an industry color standard originally developed by HP and Microsoft® as a common color language for monitors, input devices (scanners, digital cameras), and output devices (printers, plotters). It is the default color space used for HP printers, Microsoft operating systems, the World Wide Web, and most office software sold today. sRGB is representative of the typical Windows computer monitor today and the convergence standard for high-definition television. The latest versions of Adobe® PhotoShop®, CorelDRAW™, Microsoft Office, and many other applications use sRGB to communicate color. Most importantly, as the default color space in Microsoft operating systems, sRGB has gained broad adoption as a means to exchange color information between applications and devices using a common definition that assures typical users will experience greatly improved color matching. sRGB improves your ability to match colors Evaluating color laser printers 13 between the printer, the computer monitor, and other input devices (such as scanners and digital cameras) automatically, without the need to become a color expert. PANTONE®* color matching PANTONE®* has multiple color matching systems. PANTONE®* Matching System is very popular and uses solid inks to generate a wide range of color hues and tints. After product introduction, see www.hp.com/support/clj5550 for details on how to use PANTONE®* Matching System with this printer. Swatch book color matching The process for matching printer output to preprinted swatch books and standard color references is complex. In general, you can obtain a reasonably good match to a swatch book if the inks used to create the swatch book are cyan, magenta, yellow, and black. These are usually referred to as process color swatch books. Some swatch books are created from spot colors. Spot colors are specially created colorants. Many of these spot colors are outside of the gamut of the printer. Most spot color swatch books have companion process swatch books that provide CMYK approximations to the spot color. Most process swatch books will have a note on what process standards were used to print the swatch book. In most cases, they will be SWOP, EURO, or DIC. To get optimal color matching to the process swatch book, select the corresponding ink emulation from the printer menu. If you cannot identify the process standard, use SWOP ink emulation. Neutral gray treatment This feature allows you to select the neutral gray treatment of either black-only or 4-color process grays. Black-only can be selected to print black text, keeping the lines sharp and reducing the impact of color plane misregistration. (No cyan, magenta, or yellow toners are combined to form gray.) If 4-color grays are selected, black is printed using all four process colors (cyan, magenta, yellow, and black), known as process grays. This selection is useful for printing photographs, since it produces richer grays and blacks that blend smoothly with surrounding colors. This feature, combined with Trapping, provides greater flexibility and quality. 14 Evaluating color laser printers Evaluation Print quality is more than the number of dots per inch (dpi) that the printer places on a page; a higher dpi does not always mean better print quality. Print quality is affected by many factors, such as color capability, text quality, solid colors, and edge enhancements. This section offers some practical advice for conducting your own print quality evaluation. Creating samples When evaluating print quality, test a group of sample documents that represent what the end-user will print on the printer. It is important to test files like those that are printed in your workplace. Most print quality files or print samples included with a product have been optimized for that product and may not reflect the type of output you will receive. Your samples should include multiple documents and file types, each created in the applications that will be used by the end-user. The samples should have different elements (text, graphics, and photographic images) and should vary in complexity and page length. Some suggested content includes simple text documents, mixed text and graphics, and complex graphics containing photographic images. CAUTION! Using only one application or file can skew test results. Use several types of files and applications to present a broad and realistic performance picture. Simple: text, line art, and basic clip art Mixed: from complex text to a mixture of text and medium-complexity Complex: photographic images and graphics advanced graphics (using overlays or fill patterns) Follow these guidelines for printing sample documents: • When evaluating more than one printer’s print quality, it is crucial that you make a fair comparison between printers. Print the same files on all printers, using the same or equivalent settings. Use the same operating system, software application, printer language, and driver to test all printers. (Each of these components interacts with the printing process and can affect print quality.) • Use more than one software application to make sure software/driver conflicts are not affecting print quality. • For most printers, paper quality and type can dramatically affect print quality. However, the HP Color LaserJet 5550 series printer provides excellent results on both plain paper and special media. When comparing the print quality of different printers, you may want to evaluate the output on different types of media. Evaluating color laser printers 15 • Plain papers vary among brands and the regions in which they are manufactured. Some plain papers have a preferred print side. You should also take into account storage conditions as well as how the papers handle toner. • Temperature and humidity should be kept constant for each printer tested. These factors may affect toner-media interactions and can have an impact on final print quality. Print viewing conditions Ideally, quality should be evaluated under a mix of fluorescent and incandescent lighting. Quality should not be evaluated too close to windows, as natural light changes dramatically with variations in weather and the time of day. In addition, the color of the surrounding can significantly affect quality perception. White surroundings may call undue attention to the color of the media. Medium or light gray is usually the best choice for the area surrounding where the sample documents will be evaluated. Individuals may perceive quality differently. HP suggests that you have several people evaluate your sample documents, in the same environment, with a consistent light source. Have them vote on the samples that they like by listing them in order from the best to the worst. Allow each person to rate the samples independently and then record the results. Also, have each person establish a cut line for acceptable quality for the end-user environment. Note This process is referred to as psychometric testing and should be performed on all of the sample documents that you are using to evaluate text, graphics, and image quality. Evaluating print quality When you evaluate the overall quality of an output, avoid magnification. Under magnification, insignificant differences become huge. However, a detailed inspection is still necessary, and when doing this, look for the following characteristics: Text print quality • Text should be dark, not faded. • Text should be solid black, without hollow spots. • Edges should be crisp and smooth, not jagged, or with stair-stepping. • Portrait and landscape text should have the same print quality. • Toner should not blur or bleed. Graphics quality • Edges of colored shapes and graphics should be well formed and smooth. • Solid color fills should be uniform. • There should be no bands across graphics. • Areas of solid black should not bleed into areas of solid colors. • Areas of solid toner should not wick into the paper fibers. Image quality 16 • Images should be clear and sharp. • There should be no bands across images. • There should be no graininess or visibility of dots. • Skin tones should look natural. • Images should look natural and realistic. Evaluating color laser printers Performance Powerful wide-format color performer for workgroups Printer performance is more than just a measure of pages per minute. Rather, printer performance is the speed at which a printer can turn electronic files into printed pages. In addition to engine speed, several factors affect the time it takes to print a job, including the use of special media, computer download time, and printer processing time. The time it takes for your computer to download a job to the printer, and for the printer to process the job, depends on the following variables: • • • • • The complexity and size of graphics The printer’s I/O configuration (network, USB, or parallel speed) The speed of your computer The network operating system and configuration Printer personality or language (such as PCL or PostScript) A better performing printer leads to higher productivity in your workplace. You spend less time waiting at the device, output appears more quickly, and network traffic is minimized. Increase office efficiency With HP’s in-line color printing, you can print professional, wide format, color documents as quickly as printing black-only documents—up to 27 ppm letter (28 ppm A4) for a typical office document— without compromising print quality. Most high-resolution technologies cause degradation in the printer’s performance due to increased data transmission. They often require the user to install more memory and may increase network traffic. But HP’s innovative technologies, including HP ImageREt 3600, achieve equivalent or better print quality without such tradeoffs. To optimize performance, the HP Color LaserJet 5550 series printer features an inductive heat fuser that virtually eliminates warm-up time. The printer’s first page out print speed from a Ready state is up to 16.5 seconds. The predictive ready-to-print algorithm processes jobs in parallel with printing and improves the first page out print speed over time. Because there is no warm-up time, the printer consumes less energy and realizes less wear on the engine. HP’s native PDF printing With the printer’s native PDF printing solution, a PDF file (or multiple PDF files) can be sent directly to the printer from any device, without using PDF reader/converter software. The printer directly renders PDFs to printed output, bypassing conversion processes used by other product-based solutions, which increases printing performance and removes possible conversion errors. HP’s native PDF printing enables driverless printing of PDF files, allowing printing from devices of all types, such as mobile phones, handheld computers, PDAs, and notebook computers. Evaluating color laser printers 17 Easily handles complex print jobs With 160 MB or 288 MB of printer memory standard (depending on printer model), expandable up to 544 MB, and a high-powered 533 MHz processor, print jobs are processed quickly to ensure that you take full advantage of the 27 ppm letter (28 ppm A4) print engine speed. You won’t have to worry about information flow bottlenecks from your network because the HP Jetdirect 620n Fast Ethernet print server handles up to 6 MB of data per second (optional for the HP Color LaserJet 5550 printer). Complete accuracy and quality printing is guaranteed through automatic switching of HP PCL 6, HP PCL 5c, and HP postscript level 3 emulation. Optional wireless Multiplex XHTML-Print printing Easily and reliably print from Bluetooth-enabled personal devices like mobile phones and pocket PCs via the optional HP bt1300 adapter. The HP Color LaserJet 5550 series printer natively supports the page description language (PDL) Multiplex XHTML-Print, allowing you to effortlessly print e-mails, documents, or digital images and photos from personal devices, while being assured that what you see on your screen is what will print on the page.9 Convenient job retention features There are four job retention features: Quick Copy, Proof and Hold, Private Printing, and Stored Job. All features are available with the HP high-performance EIO hard disk, standard with the HP Color LaserJet 5550hdn printer. The Proof and Hold and Private Printing features are available with the HP Color LaserJet 5550dtn printer or by adding RAM to the other printer models, for a total of at least 160 MB. For information on ordering the hard disk or memory, see Appendix C, “Accessories and supplies,” on page 41. Quick Copy Prints the requested number of copies of a job and stores a copy of the job on the printer’s hard disk. Additional copies of the job can be printed later, directly from the printer’s control panel. Proof and Hold Provides a quick and easy way to print one copy and proof it before printing the remaining copies. You can either continue printing the remaining copies, which have been saved at the printer, or cancel them from the printer’s control panel. After the additional copies are printed, the Proof and Hold job is deleted from the printer. This reduces network traffic, paper waste, and supplies costs. Private Printing Protect confidential documents with the Private Printing feature. This feature lets you specify that a job will not be printed until you release it using a 4-digit Personal Identification Number (PIN) through the printer’s control panel. When you enter the PIN in the driver, it is sent to the printer as part of the print job. Stored Job Allows you to download a print job to the printer’s optional hard disk without printing it. You can then print the job at any time from the printer’s control panel. For example, you may want to download a personnel form, calendar, time sheet, or accounting form that other users can access and print. To store a print job permanently on the optional hard disk, select the Stored Job option in the driver when printing the job. 9 For more information and a list of supported phones and other devices, go to www.hp.com/support/bluetoothprinteradapter. 18 Evaluating color laser printers Evaluation This section offers guidelines for conducting your own printer performance evaluation. It is important to test files like those that are printed in your workplace. Most print samples included with a printer have been optimized for that printer and may not reflect the type of output you will receive. When evaluating printer performance, test a group of sample documents that represent what the end-user will print on the printer. Your samples should include multiple documents and file types, each created in the applications that will be used by the end-user. You might want to use the print samples that you created for evaluating print quality (see “Creating samples“ on page 15). Evaluation guidelines Before you print the sample documents, make sure that your test environment simulates the enduser’s and that you make a fair comparison between printers. Follow the guidelines below: Measure how a printer will perform from the end-user’s perspective. • Print from computer systems that closely match the typical end-user’s machine. • Test multiple media sizes and types. • Test print features (handout printing, booklets, duplexing, etc.). • Test and compare default settings. (What settings will end-users use most often?) When evaluating more than one printer’s performance, it is crucial that you make a fair comparison between printers. • Print the same files on all printers, using the same or equivalent print mode settings. • Use more than one software application to make sure software/driver conflicts are not affecting print quality. • Use the same type of paper for each test. • Use the same operating system, software application, printer language, and manufacturer’s print driver to test all printers. (Each of these components interacts with the printing process and can affect print performance.) • If printers are networked, use the same client and isolated or controlled network to provide a controlled and repeatable environment. Network traffic can affect performance; therefore, when comparing relative performance of printers, an isolated network should be used so that network traffic is the same when testing all printers. You can use a sniffer on your network to record the amount of network traffic being generated. To make a valid comparison, be sure that the amount of traffic on the network is consistent when testing each printer. Evaluating color laser printers 19 What to measure Different testing methods can be employed to gauge the performance of the HP Color LaserJet 5550 series printer. The following types of tests are commonly used. Click-to-drop—The total print time, from the time the print command is issued, to completion of printing. Return-to-application—The time from initiating the print command to the time when the computer is available for other tasks. Pick-to-drop—The print time, from the instant the first piece of media is picked up by the printer, to completion of printing. Printer warm-up+calibration—The time from turning the printer on to the time when the printer enters the Ready state. (This time usually includes warming-up the printer, calibration, and booting up the printer firmware.) First page out—The time from initiating the print command to the completion of the first page. Measure this from a variety of engine conditions (Ready, PowerSave, Off). Running the tests Follow the guidelines below when measuring printer performance: 20 • Be sure to measure the amount of time it takes to print a complete document. (For example, you might print a 20-page duplexed document, with a cover page printed on heavier paper.) • Perform each test three times to obtain an average. If the variances in the three tests are too much, discard the results, check the system, and redo the tests. • If the printer offers more than one I/O port, perform tests using each port. Although results may vary depending on the system configuration, printing using a USB port is typically faster than with a parallel port. • When comparing the performance of printers, look beyond the speed trial data and consider the acceptability of the output. There are definitely tradeoffs in print quality, but as you review your results, look at the samples and consider whether the quality meets your standards. Evaluating color laser printers Versatility Expansive range of printing options for the office The HP Color LaserJet 5550 series printer offers the following features that save time and increase flexibility. Flexible media handling For optimal paper flexibility, the HP Color LaserJet 5550hdn printer offers a total input capacity of 2,100 sheets of up to A3 or tabloid size media, which helps to reduce the time spent replenishing supplies. The printer features a 100-sheet multipurpose tray, a fixed 500-sheet input tray, and three stackable 500-sheet input trays that allow immediate access to many different paper sizes and types. When you assign a media type to each input tray, users can select a media type in the print driver and the printer automatically finds and uses the requested media. This feature also prevents accidentally printing on special, more expensive media, such as transparencies or glossy paper. The printer supports heavy custom media up to 53 lb bond (200 g/m2), including HP Cover Paper and HP Matte Photo & Imaging Laser Paper to offer the utmost in versatility. Fully adjustable paper trays provide exceptional media flexibility and minimize user intervention. The automatic two-sided printing unit is standard with the HP Color LaserJet 5550dn, 5550dtn, and 5550hdn printers. Routinely printing documents on both sides virtually doubles the printer’s input capacity and makes paperwork more manageable, freeing up space in your files and on your desk. Produce professional-looking documents on demand, without standing by the printer and handling every page. Comprehensive compatibility The HP Color LaserJet 5550 series printer is designed for workgroups and is compatible with a wide range of operating systems and networks. The following components of the printing system are designed maximum compatibility in mind, to ensure that the printer fits seamlessly into your existing office environment. • HP Color LaserJet 5550n, 5550dn, 5550dtn, and 5550hdn printers include a powerful HP Jetdirect 620n Fast Ethernet print server. The print server supports most common network environments and internet protocols to enhances the printer’s versatility in administering over company intranets. You can also add wireless printing to any model with the optional HP Jetdirect 680n internal print server. • With support for PCL 5c, PCL 6, and HP postscript level 3 emulation with automatic language switching, you can rely on effortless printing, every time. • Print PDF documents natively, right to the printer, without having to use any PDF-conversion software. Evaluating color laser printers 21 • With the optional HP bt1300 adapter, you can take advantage of built-in XHTML printing that allows you to print from Bluetooth-enabled devices, such as your mobile phone or PDA. • To maximize the printer’s flexibility, add the optional 20 GB HP high-performance hard disk in an empty EIO slot (the hard disk comes standard with the HP Color LaserJet 5550hdn printer). The 22 MB per second input/output speed allows you to print complex documents with images in no time. Use the control panel to keep private documents confidential, to proof a document before releasing the remaining copies, and to store frequently printed jobs at the printer for easy retrieval. For more information, see “Convenient job retention features” on page 18. • Is the paper handling system adjustable and expandable? Does the range of media sizes and types supported meet your needs? • What operating systems and networks work with your printer? Is your existing system supported? • Is the printer compatible with other printers on your network? Does it support legacy print jobs? • Does the printer feature support for native PDF printing? • Is the feature Bluetooth wireless capabilities? • Can you print from your mobile phone or other XHTML-enabled device? • Can you add a high-capacity hard disk to the printer that supports advanced printing features? Evaluation 22 Evaluating color laser printers Reliability Dependable HP printing and proven design The HP Color LaserJet 5550 series printer sets the standard for industry reliability and provides a worry-free printing solution. If you ever do need service and support, HP’s Customer Care is one of the best. By being certain of a maximum uptime, you’ll boost productivity and end frustration. Effortless legacy printing Printing compatibility is an essential part of reducing costs and maintaining productivity. HP’s printing software ensures that legacy jobs still print accurately. And because a networked HP Color LaserJet 5550 series printer can be supported and managed using your HP Web Jetadmin software, it provides an ideal complement to your existing HP printing infrastructure. (For more information on HP Web Jetadmin, see “HP Web Jetadmin” on page 36.) Reliability matters • The HP Color LaserJet 5550 series printer has HP’s legendary reliability and ruggedness. With a duty cycle of up to 120,000 pages per month, this device is built to stand up to the demands of today’s fast-paced business environment and keeps intervention rates low. • HP conducts extensive testing, printing millions of test pages with a variety of applications and file types, in multiple environments, with different media types. • The printer comes standard with a one-year, next-day, on-site limited hardware warranty with phone and e-mail support. Excellent HP support HP Customer Care includes all of HP’s support programs and technologies, keeping commercial customers, small businesses, and individual consumers up and running. HP Customer Care offers full-service support through a broad range of services, including setup and installation, warranty upgrades, troubleshooting tools, repair and exchange services, phone and Web support, software updates, and self-maintenance services. The HP Customer Care web site (www.hp.com/go/support) provides customers with free, one-stop access to technical support for more than 600 HP products, including personal computers, printers, and imaging products. HP Customer Care call centers also provide technical support from numerous call centers worldwide. Evaluating color laser printers 23 Evaluation At HP, we typically test multiple printers in various environmental conditions to evaluate engine reliability. We run the printers to engine life and record the supplies’ life, jam rate, and misfeed rate. This kind of extensive, long-term testing is beyond the limits of most companies’ resources; however, it is possible to estimate their printer’s engine reliability. One option is to compare other manufacturers’ duty-cycle ratings, base warranty (make sure it is at least one-year), and three-year warranty costs. When comparing the HP Color LaserJet 5550 series printer with printers from other manufacturers, consider the following: 24 • Does the printer perform consistently under various environmental conditions? • After a few thousand pages, is the print quality the same as it was out of the box? • How easy is it to maintain and calibrate the printer? • When connected to a network, does the printer print correctly every time? • What does it cost, in both expense and downtime, to replace empty print supplies? Evaluating color laser printers Total cost of ownership Packed with features at a reasonable price A successful printer has to offer more than just superior performance and outstanding print quality. For many businesses, the total cost of ownership (TCO) is a critical part of the purchase decision. TCO takes into account everything from the initial investment, to support and maintenance costs, to the hard costs of supplies. A number of elements designed into the HP Color LaserJet 5550 series printer contribute to significant cost savings over time. Cost-effective color laser printing • Delivering powerful processing, fast printing, and quality output, the printer can be shared over your office network at a very affordable price. • The HP Color LaserJet 5550 series printer lets you print short-run color documents in-house, quickly and affordably. You can make changes at a moment’s notice and virtually eliminate waste and storage costs. Best of all, you’ll control the entire printing process. • All-in-one HP printing supplies and HP Smart printing technology10 in the printer and supplies provide simple installation and reliable performance to save time and boost productivity. • By far the biggest contributor to user productivity is the reliability of HP equipment, support, and service. Instead of experiencing frustration and downtime while waiting for printer repair, users are getting their work done! Maximized productivity • The familiar, intuitive HP interface is preferred by most office users, and will be familiar to users of other HP LaserJet devices. The generous 4-line, easy-to-use control panel includes at-a-glance supply status, so you’ll know when it’s time to order new supplies. The powerful printer software simplifies printer management, configuration, and troubleshooting. Training costs are minimized when usability is enhanced, and offices are more productive when individuals can troubleshoot their own problems and manage their print jobs effectively. • The simple paper path design and only four print cartridges results in fewer and easier interactions with the printer. Multiple paper handling options, including up to three additional 500-sheet paper trays and an automatic two-sided printing unit, reduce the need to load paper and keep your office productive. • The HP Embedded Web Server and HP Smart printing supplies are designed to keep supply costs down, and the intelligent device-management tools help reduce user intervention. 10 Evaluating color laser printers Using genuine HP supplies ensures availability of all HP printing features. 25 • Receive e-mail status and service alerts, perform remote diagnostics, take advantage of automated supplies ordering, and integrate e-services into your business model. These features are available with the HP Jetdirect 620n Fast Ethernet internal print server, standard on HP Color LaserJet 5550n, 5550dn, 5550dtn, and 5550hdn printers. Customizable design The printer is expandable to meet the needs of your growing business. Upgrade the printer and increase office productivity by adding the stackable 500-sheet input tray for a total input capacity of up to 1,600 sheets. You can add more memory or fonts, network connectivity, and wireless printing options, such as the HP Jetdirect 680n 802.11b Fast Ethernet wireless print server and the HP bt1300 adapter for cable-free connections and easy walk-up printing from mobile devices. For added flexibility, all models support third-party paper handling devices via the foreign interface harness. For accessories ordering information, see Appendix C, “Accessories and supplies,” on page 41. HP Managed Print Services Your company’s reliance on digital imaging equipment—printers, copiers, scanners, and faxes—is increasing exponentially. And unfortunately, so is the time your IT, facilities, and purchasing departments devote to maintaining them. How can you plan, manage, and control these expenses effectively? With HP Managed Print Services. HP Managed Print Services is an outsourcing service for large distributed printing and digital imaging environments. By letting HP analyze, design, implement, and manage your digital environment, you can reduce costs, increase worker productivity, refocus your staff on core competencies, and free up capital for more strategic uses. Services include: • • • • • • • • • • • Workflow analysis Digital environment inventory End-user surveys and interviews Hardware and software standards development Installation and de-installation Configuration and testing End-user training Supplies management Preventative maintenance Phone support Repair contracts HP printadvantage HP printadvantage11 is an optional package that offers you an alternative way to acquire an HP Color LaserJet 5550 series printer. It is a leasing option that includes your equipment, print supplies, and service and support. The contract payment is based upon your monthly printing volume and onsite service level (next-day or same-day). This leasing plan also provides hardware set up, network installation, all break fix, all device maintenance kits, all health checks, and priority access phone support. Streamline your procurement process by creating an all-inclusive contract with monthly payments that can be adjusted as your business needs change. A successful printer has to offer more than just superior performance and outstanding print quality. For many businesses, the total cost of ownership (TCO) is a critical part of the purchase decision. TCO takes into account everything from the initial investment, to support and maintenance costs, to 11 26 Availability varies by region. Evaluating color laser printers the hard costs of supplies. A number of elements designed into the HP Color LaserJet 5550 series printer contribute to significant cost savings over time. Evaluation A printer’s value consists of more than just purchase price and the cost of supplies. Consider the following factors: • Initial purchase price, including enough memory to print complex documents in the highest print quality mode, plus any accessories needed in the office or workgroup environment (such as an internal print server, wireless options, an automatic two-sided printing unit, or paper trays). Note To ensure accurate comparisons between printers, be sure to compare street prices (or what you would actually pay) instead of list prices. • Warranty and service costs. (What is the standard warranty? Are upgraded service plans available?) • Printer expandability. (Does the printer support additional features?) • Opportunity costs of outsourcing vs. in-house printing. • User productivity costs. (How easy is it to learn to use the printer? How easy is it to print your documents correctly?) • Special media costs. (Does the printer require special media? Can recycled media be used?) • Supplies costs. (Do you have to purchase a starter kit? Does the printer come with demonstration supplies that have a reduced life? What does it cost, in both expense and downtime, to replace supplies?) • Cost per page. It is difficult for end-users to calculate the cost per page due to many variables. Therefore, many manufacturers provide a cost per page calculation. When assessing cost per page, keep the following in mind: Evaluating color laser printers • Make sure the cost per page associated with a printer’s print sample represents that sample. Some manufacturers may quote the cost of printing in a draft mode, when the sample they give you is printed in their best mode, which requires more toner or ink. • Take note of whether special media is required for the print sample. • Make sure all the supplies are included in the cost per page calculation and not hidden as service items. Also, remember that supplies used during routine cleaning and warm-up cycles are not always included in the supply’s yield, which directly affects cost. • Watch for other hidden costs (such as unusable output, which wastes toner). 27 Network management solutions Best-in-class networking for workgroups The HP Color LaserJet 5550 series printer is designed to integrate seamlessly into all major networking environments. Support for industry-leading network management tools provides convenient and efficient printer administration. In addition, the HP Color LaserJet 5550 series printer incorporates sophisticated hardware and software features to make device management scalable to meet your business needs. Note The capabilities described in this section are only available with an HP Jetdirect EIO print server. The HP Jetdirect 620n Fast Ethernet internal print server comes standard with HP Color LaserJet 5550n, 5550dn, 5550dtn, and 5550hdn printers. Robust networking HP Jetdirect internal print servers are compatible with most major network operating systems and protocols. Support for Internet protocols such as TCP/IP enhances the printer’s versatility when administering over company intranets. HP Jetdirect print servers provide the simplest, most reliable way to share printing devices. • The HP Jetdirect 620n Fast Ethernet internal print server supports 802.1X authentication to protect access to your network. Enhanced network configuration and management features include password-protected configuration, Secure Sockets Layer (SSL), Transport Layer Security (TLS), and Simple Network Management Protocol (SNMP) Version 3 to keep your network safe. With throughput speeds of up to 6 MB per second you can expect maximum network performance. • The HP Jetdirect 620n Fast Ethernet internal print server supports Microsoft® Windows 98, Me, NT 4.0, 2000, XP, XP 64-Bit, Server 2003; Novell NetWare 3.2, 4.2, 5.x, 6.x; Apple Mac OS 8.6 and later; Red Hat Linux 6.x and later; SuSE Linux 6.x and later; HP-UX 10.20, 11.x; Solaris 2.5x, 2.6, 7, 8 (SPARC systems only); IBM AIX 3.2.5 and later; and MPE-iX. • Enable wireless 802.11b networking with the optional HP Jetdirect 680n EIO internal print server. Wireless solutions provide the ultimate in office flexibility without costly and time-consuming wiring constraints. Manage from anywhere With HP Web Jetadmin and the HP Embedded Web Server, busy MIS/IT managers can configure, monitor, and troubleshoot via the Internet using Netscape or Microsoft Web browsers. HP Web Jetadmin lets you use one management utility for all networked peripherals, simplifying management and improving uptime. HP Web Jetadmin enables simple remote installation, configuration, diagnostics, and proactive management of multiple devices. 28 Evaluating color laser printers Evaluation When evaluating network capability, it is important to test the network solution for both the network administrator and the end-user. For the network administrator Determine if your network operating systems are supported. • Install and configure the printer and administrative software and simulate connecting end-users. (Keep track of the resources and time required, and the ease of setup.) Examine the following: • Ease of network installation • Network security • Printer diagnostics and troubleshooting • Printer alerts and status • Printer grouping, filtering, or mapping Note Try to assess the time efficiency and convenience of the network management utilities. For the end-user Make sure that the user can easily determine: • What printers are available? • Where are they relative to my desk? • What are their features? • What is the printer’s status? • Is my job done yet? • Is the printer out of paper? Is there a paper jam? Is there enough toner to finish my job? The user does NOT want to know: • Status of all the printers on the network. • Diagnostic information for all printers on the network. Evaluating color laser printers 29 A—Productivity tools and services The HP Color LaserJet productivity tools and services provide convenient access to printer information, settings, and support, and are available for the life of your printer—even after the warranty expires. They include the following: • HP Toolbox • HP Embedded Web Server • HP Web Jetadmin • HP Instant Support • HP SureSupply HP Toolbox The HP Color LaserJet 5550 series toolbox software is a Web-based application that you can use for the following tasks: • Check printer status • Configure printer settings (access device Web page settings) • View troubleshooting information • View online documentation • Print internal printer information pages • Receive pop-up status messages • Determine the remaining life on all supplies and order new supplies online via the Internet You can view HP Toolbox when the printer is directly connected to your computer or when it is connected to a network. HP Toolbox is automatically installed as part of the typical software installation. Note 30 You do not have to have Internet access to open and use HP Toolbox. However, if you click a link in the Other Links area, you must have Internet access to go to the site associated with the link. See Other Links for more information. Appendix A—Productivity tools and services HP Toolbox requirements HP Toolbox is supported for Windows 98 and later and Mac OS X 10.2 and later and is available when you install the printer from the printer software CD. (Installing the printer via the Windows Printer Wizard will install the driver only.) To use HP Toolbox, you must have one of the following browsers: • Microsoft Internet Explorer 5.5 or later (Internet Explorer 5.2 or later for Macintosh) • Netscape Navigator 7.0 or later • Opera Software ASA Opera™ 7.0 for Windows • Safari 1.0 software for Macintosh All pages can be printed from the browser. Accessing HP Toolbox To view the toolbox, either click the system tray icon, the desktop icon, or from the Windows Start menu, select Programs, HP Color LaserJet 5550, and then select HP LaserJet toolbox. Note HP Toolbox opens in a Web browser. When you open the URL, you can bookmark it so that you can return to it quickly in the future. HP Toolbox sections HP Toolbox contains the following sections: • Status tab • Troubleshooting tab • Alerts tab • Documentation tab • Device Settings button Status tab The Status tab has links to the following main pages: Device Status View printer status information. This page indicates printer conditions such as a paper jam or an empty tray. Use the virtual control panel buttons on this page to change printer settings. After correcting a problem, click the Refresh button to update the device status. Supplies Status View detailed supplies status information, such as the percent of remaining life in the print cartridges and the number of pages printed with the current print cartridges. This page also has links for online supplies ordering and recycling information. Print Info Pages Print the configuration page and various other information pages that are available for the printer, such as the Supplies Status page, the Demo page, and Menu Map. Troubleshooting tab The Troubleshooting tab provides links to printer troubleshooting information, such as how to clear a paper jam, how to resolve print quality problems, how to resolve other internal problems with the printer, and how to print some printer pages. Appendix A—Productivity tools and services 31 Alerts tab The Alerts tab allows you to configure the printer to automatically notify you of printer alerts, with links to the following main pages: Set up status alerts Choose to turn alerts on or off, specify when the printer should send an alert, and choose from two different types of alerts: • Pop-up messages • Task bar icons Click Apply to activate the settings. Administrative settings Determine how often toolbox checks for printer alerts. Three settings are available: • Once per minute (every 60 seconds) • Twice per minute (every 30 seconds) • Twenty times per minute (every 3 seconds) If you want to reduce network I/O traffic, reduce the frequency that the printer checks for alerts. Documentation tab The Documentation tab contains links to these information sources: User Guide Contains information about the printer usage, warranty, specifications, and support. The user guide is available in both HTML and PDF format. Install Notes Contains installation information about the printer. Device Settings button Clicking the Device Settings button connects you to the HP Embedded Web Server. HP Toolbox links Toolbox links at the left of the screen provide links to the following options: Select a device Select from all HP Toolbox-enabled devices. View current alerts View the current alerts for all configured printers. (You must be printing to view current alerts.) Text only page View HP Toolbox as a site map linking to text-only pages. Other links Each page in the HP Toolbox contains links to the HP Web site for the following information: • HP Instant support • Product registration • Product support • Ordering supplies You must have Internet access to use any of these links. If you use a dial-up connection and did not connect when you first opened the toolbox, you must connect before you can visit these Web sites. 32 Appendix A—Productivity tools and services HP Embedded Web Server The HP Embedded Web Server provides a universal interface to the printer that anyone with a network-connected PC and a standard Web browser can easily access. It requires no special software to install or configure. The HP Embedded Web Server allows you to display status information, change settings, and manage the printer from your computer. The HP Embedded Web Server requires a connection to the network via an HP Jetdirect print server. HP Color LaserJet 5550n, 5550dn, 5550dtn, and 5550hdn printers come standard with the HP Jetdirect 620n Fast Ethernet print server. To use the HP Embedded Web Server, you need the following: • A TCP/IP-based network • A Web browser installed on your computer; either Microsoft Internet Explorer 6.0 or later or Netscape Navigator 6.2 or later Note You can gain access to the HP Embedded Web Server from any operating system that supports the TCP/IP protocol and a Web browser. Parallel cable connections and IPXbased network connections are not supported. You cannot view the HP Embedded Web Server pages from outside a firewall. You do not have to have Internet access to open and use the HP Embedded Web Server. For more information, see the HP Embedded Web Server User Guide located on the printing systems software CD included with the printer. Using the HP Embedded Web Server When the printer is connected to the network, the HP Embedded Web Server is automatically available. You may access the HP Embedded Web Server from Windows 98 and later. The HP Embedded Web Server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel. Below are examples of what you can do using the HP Embedded Web Server: • View printer control status information • Set the type of paper loaded in each tray • Determine the remaining life on all supplies and order new supplies online via the Internet • View and change tray configurations • View and change the printer control panel menu configuration • View and print internal pages • Receive notification of printer and supplies events • View and change network configuration Appendix A—Productivity tools and services 33 Accessing the HP Embedded Web Server You can access the HP Embedded Web Server in the following ways: • From a Web browser In a supported Web browser on your computer, type the IP address assigned to the device. For example:, if the device’s IP address is 123.456.789.123, you would type “http://123.456.789.123” into your Web browser’s Address or Go to field. (The device IP address is listed on the Jetdirect Configuration page.) • From HP Web Jetadmin • From the toolbox, click the Device Settings button. Note After you access the HP Embedded Web Server, you can bookmark it so that you can return to it quickly in the future. The HP Embedded Web Server has the following sections: 34 • Information tab • Settings tab • Networking tab Appendix A—Productivity tools and services Information tab The Information tab provides access to the following pages: Device Status Displays the printer status and shows the remaining life of HP supplies in percentages. The page also shows the type and size of print media configured to each tray. To alter device settings, click Change Settings. Configuration Page Shows the information found on the printer configuration page. Supplies Status Shows the life remaining of HP supplies in percentages. This page also provides supplies part numbers. To order new supplies, click Order Supplies in the Other Links area on the left side of the window. To visit any Web site, you must have Internet access. Event Log Lists all printer events and errors. Usage Page Summarizes the number of pages the printer has printed, grouped by size and type. Device Information Displays the printer network name, address, and model information. To alter these entries, click Device Information from the Settings tab. Control Panel This page shows an image of the text currently appearing on the printer’s control panel display. Print Print print-ready files from any product that supports the HP Embedded Web Server. This feature is especially useful to mobile users, because you do not have to install a product’s print driver in order to print—you can print anywhere at any time. Settings tab The Settings tab allows you to configure the printer from your computer. It can be protected by a password. If the printer is networked, always consult with the printer administrator before changing settings. The Settings tab contains the following pages. Configure Device Configure all printer settings from this page. This page contains the traditional menus found on printers using a control panel display. These menus include Information, Paper Handling, and Configure Device. Alerts For network connected printers only. Set up to receive e-mail alerts for various printer and supplies events. Alerts may also be sent to a URL. E-mail For network connected printers only. Used in conjunction with the Alerts page to set up incoming and outgoing e-mail, as well as to set e-mail alerts. Security Set a password that must be entered to gain access to the Settings and Networking tabs. Enable and disable certain features of the HP Embedded Web Server. Other Links Add or customize a link to another Web site to be displayed in the Other Links area on all HP Embedded Web Server pages. The following links always appear in the Other Links area: HP Instant Support, Order Supplies, and Product Support. Device Information Name the printer and assign an asset number to it. Enter the name and e-mail address for the primary contact who will receive information about the printer. Language Determine the language in which to display the HP Embedded Web Server information. Time Services Configure the printer’s time settings. Appendix A—Productivity tools and services 35 Networking tab The Networking tab allows network administrators to control network-related settings for the printer when it is connected to an IP-based network. This tab will not appear if the printer is directly connected to a computer, or if the printer is connected to a network using anything other than an HP Jetdirect print server. Other links This section contains links that connect you to the Internet to order supplies or obtain product support. You must have Internet access to use any of these links. If you use a dial-up connection and did not connect when you first opened the HP Embedded Web Server, you must connect before you can visit these sites. Connecting may require that you close the HP Embedded Web Server and reopen it. HP Instant Support Connects you to the HP Web site to help you find solutions. This service analyzes your printer error log and configuration information to provide diagnostic and support information specific to your printer. Order Supplies Click this link to connect to the HP Web site and order genuine HP print cartridges. Product Support Connects to the support site for the HP Color LaserJet 5550 series printer. Then, you can search for help regarding general topics. HP Web Jetadmin HP’s Web Jetadmin utility gives network managers a single support tool to install, monitor, and troubleshoot a wide range of network-connected devices from an intuitive browser interface. HP Web Jetadmin supports the broadest range of printers and server platforms in the industry, allowing you to manage all your printers, both monochrome and color, with one easy-to-use tool. Note HP Web Jetadmin is not included with the printer installation software but can be downloaded from the HP Web site at www.hp.com/go/webjetadmin. HP Web Jetadmin saves you time and money—and makes your life a lot easier by helping you to perform the following tasks: 36 • Install devices • Configure device options • Configure and install multiple devices at once • Troubleshoot device problems • Schedule discoveries to update the device cache during off-peak hours • Search for a specific device or group of devices based on a wide variety of criteria • Check a device’s current status • Check the status of a device’s supplies • Verify the type of media loaded in a device’s trays • Verify a device’s capabilities • Organize devices by logical groups • Create a virtual office layout with dynamic site maps • Provide complete, multi-vendor, device management using the standard printer MIB (RFC-1759) Appendix A—Productivity tools and services HP Instant Support If you have Internet access, you can take advantage of HP Instant Support, a powerful tool included with the HP Embedded Web Server. HP Instant Support is a Web-based tool that provides self-help and troubleshooting tips to quickly diagnose and solve your printer problems. HP Instant Support provides direct access to personalized printer information 24-hours a day, seven days a week. When you click the HP Instant Support link from the HP Toolbox, your printer data is sent to the HP Web site, and you can then access troubleshooting and maintenance tips, usage information, service options, and self-help tools specifically tailored to your printer. This feature is available for the life of your printer, even after the warranty expires. When there is a firmware or driver update for your printer available on the HP Web site, there will be a message displayed on the HP Instant Support home page. Clicking on a link within the message will take you directly to the printer drivers and downloads Web page. (The driver and download Web page may not be available for evaluation prior to product introduction.) HP SureSupply HP SureSupply lets you conveniently and easily order supplies over the Internet. Enabled by HP Smart printing technology, SureSupply helps you track and manage supplies usage, and provides alerts when supplies should be reordered or replaced. With just a few clicks, access cartridge information, pricing, and purchasing options that best meet your needs—either from the reseller of your choice or from HP. (Program availability varies by region.)12 12 Using genuine HP supplies ensures availability of all HP printing features. Appendix A—Productivity tools and services 37 B—Technical specifications Print speed13 Up to 27 ppm letter (28 ppm A4), black-only and color First page out Up to 16.5 seconds Resolution 600 by 600 dpi with HP ImageREt 3600 Processor 533 MHz RISC Memory, standard 5550, 5550n, and 5550dn: 160 MB: 128 MB DDR RAM and 32 MB of memory on board (One available 200-pin SODIMM slot for memory or a font card and two available flash memory card slots) 5550dtn and 5550hdn 288 MB: 256 MB DDR RAM and 32 MB of memory on board (One available 200-pin SODIMM slot for memory or a font card and two available flash memory card slots) Memory, maximum 544 MB: 512 MB DDR SDRAM and 32 MB of memory on board Hard disk 20 GB HP high-performance EIO, standard on the 5550hdn Duty cycle 120,000 pages per month Connectivity 5550: Bidirectional IEEE-1284-C parallel port, USB 1.1 port, three EIO slots, auxiliary connection for third-party paper-handling devices 5550n, 5550dn, 5550dtn: Bidirectional IEEE-1284-C parallel port, USB 1.1 port, HP Jetdirect 620n Fast Ethernet print server installed in one EIO slot, two available EIO slots, auxiliary connection for third-party paper-handling devices 5550hdn: Bidirectional IEEE-1284-C parallel port, USB 1.1 port, HP Jetdirect 620n Fast Ethernet print server installed in one EIO slot, 20 GB HP high-performance hard disk installed in one EIO slot, one available EIO slot, auxiliary connection for third-party paper-handling devices Printer language HP PCL 6, HP PCL 5c (download from Web), and HP postscript level 3 emulation, PostScript Printer Description, native PDF printing, XHTML-Print for mobile phone and PDA printing via the optional HP bt1300 adapter Fonts 80 internal TrueTypeTM fonts scalable in HP PCL and HP postscript level 3 emulation; additional font solutions available via DIMMs Media input capacity 5550, 5550n, 5550dn: 100-sheet multipurpose tray, 500-sheet input tray 2 5550dtn: 100-sheet multipurpose tray, 500-sheet input trays 2 and 3 5550hdn: 100-sheet multipurpose tray, 500-sheet input trays 2, 3, 4, and 5 Media output capacity 250-sheet face-down output bin Two-sided printing 5550, 5550n: manual two-sided printing (automatic two-sided printing unit optional) 5550dn, 5550dtn, 5550hdn: automatic two-sided printing unit 13 38 Exact speed varies depending on the system configuration, software application, driver and document complexity. Appendix B—Technical specifications Media sizes Multipurpose tray: 3 by 5 in (76 by 127 mm) to 12.05 by 18.5 in (306 by 470 mm); letter, letter-R, legal, executive, 11 by 17, Ledger, 16K, 8K, Number 10 envelopes, Monarch envelopes, Double Postcard (JIS), Executive(JIS),Statement (A3, RA3, A4, A5, A6, B4 [JIS], B5 envelopes, B5[JIS], B6, C5 envelopes, DL envelopes) Automatic two sided printing unit, trays 2, 3, 4, 5: 5.8 by 8.3 in (148 by 210 mm) to 11.7 by 17 in (297 by 431.8 mm); letter, Letter-R, legal, executive, 11 by 17, ledger, 16K, 8K, executive (JIS), 8.5 by 13 (A3, A4, A5, B4 [JIS], B5 [JIS]) Media weights Multipurpose tray: 16 to 53 lb bond (60 to 200 g/m2 ) Automatic two-sided printing unit, trays 2, 3, 4, and 5: 16 to 32 lb bond (60 to 120 g/m2) Media types Plain, light, intermediate, heavy, extra heavy, glossy, heavy glossy, high gloss images, tough, recycled, envelopes, transparencies, labels, cardstock Operating systems Microsoft Windows 98, Me, NT, 2000, XP, and Server 2003; Macintosh OS 9 and 10 Network operating systems14 Via the HP Jetdirect 620n Fast Ethernet print server: Microsoft Windows 98, Me, NT 4.0, 2000, XP, XP 64-Bit, 2003 Server; Apple Mac OS 8.6 and later; Novell NetWare 3.2, 4.2, 5.x, 6; Red Hat Linux 6.x and later; SuSE Linux 6.x and later; HP-UX 10.20, 11.x; Solaris 2.5x, 2.6, 7, 8 (SPARC systems only); IBM AIX 3.2.5 and later (requires software from the NOS vendor); and MPE-iX Network protocols supported14 Via the HP Jetdirect 620n Fast Ethernet print servers: TCP/IP, IPX/SPX, AppleTalk, Apple Rendezvous compatible, DLC/LLC, Auto-IP, IP Direct Mode, NDS, Bindery, NCP, NDPS, iPrint, Telnet, SLP, IGMP, BOOTP/DHCP, WINS, SNMP v 1 and v 2c, HTTP; may require software from the NOS vendor or third-party vendor: LPD, FTP Printing, IPP Minimum system requirements 180 MB free hard disk space for Windows 160 MB free hard disk space for Macintosh CD-ROM drive or Internet connection dedicated IEEE 1284 parallel port Windows Windows Windows Windows Windows 95 (basic functions only) and 98: Pentium® 90 with 16 MB of RAM Me: Pentium 150 with 32 MB of RAM NT 4.0: Pentium 90 with 32 MB of RAM 2000: 300 MHz Processor with 64 MB of RAM XP: 233 MHz Processor with 64 MB of RAM, Macintosh OS 8.6, 9.0, 9.04, 9.1, 9.2, 10.1: 4 MB RAM space; AppleTalk or USB connectivity Environmental ranges Acoustics Power requirements Operating: 59 to 81 degrees F (15 to 27 degrees C) 30 to 70 percent relative humidity Altitude: 0 to 10,000 ft (0 to 3,100 m) Power emissions: 6.6 Bels, printing A4 monochrome from standard tray at full engine speed 4.9 Bels, Powersave mode 4.9 Bels, Standby mode Pressure emission: 49dB(A), Active 33dB(A), Standby Input voltage: 110 to 127 V (-10/+6 percent), 50/60 Hz (±2 Hz) 220 to 240 V (-10/+6 percent), 50/60 Hz (±2 Hz) Power consumption Printer: 5550 5550n 5550dn 5550dtn 5550hdn Active: 611 W 614 W 630 W 630 W 632 W Standby: 93 W 93 W 93 W 93 W 93 W PowerSave: 23 W 24 W 24 W 24 W 28 W Off: 0.3 W 0.3 W 0.3 W 0.3 W 0.3 W ENERGY STAR® compliant 14 Not all protocol and operating system combinations are supported. For more information, go to www.hp.com/support/net_printing. Appendix B—Technical specifications 39 Dimensions (depth by width by height) 5550, 5550n, 5550dn: 22.7 by 27.7 by 25.2 in (577 by 704 by 640 mm) 5550dtn: 24.8 by 28.25 by 32.8 in (630 by 718 by 833 mm) 5550hdn: 24.8 by 28.25 by 43.2 in (630 by 718 by 1097 mm) Weight 5550, 5550n, 5550dn: 114 lb (51.8 kg) 5550dtn: 246 lb (111 kg) 5550hdn: 312 lb (141 kg) Compliance/ safety EMC: CISPR 22:1997 / EN 55022:1998 Class B, EN 61000-3-2:2000, EN 61000-3-3:1995, EN 55024:1998, FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 4 / GB9254-1998, GB17625.1-2003, EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-Marking accordingly Argentina (TÜV S Mark-Rs.92/98/Ds.1009/98), Australia (AS/NZ 3260), Canada (cULCAN/CSA C22.2 No.60950-00), China (GB4943), Czech Republic (CSN-IEC 60950-IEC 608251), Estonia (EEI-EN60950-IEC 60825-1), EU (CE Mark-Low Voltage Directive 73/23/EEC), Germany (TÜV- EN60950-IEC 60825-1), Hungary (MEEI- IEC 60950-IEC 60825-1), Japan Radio Law, Lithuania (LS- IEC 60950-IEC 60825-1), Mexico (NOM NYCE-NOM 019 SCFI), Poland (B Mark- IEC 60950-IEC60825-1), (Russia (GOST- R50377), Slovakia (IEC 60950-IEC60825-1), Slovenia (SQI- IEC 60950-EN60825-1), South Africa (IEC 60950-IEC60825-1), USA (UL-UL 60950; FDA-21 CFR Chapter 1 Subchapter J for lasers). Class 1 Laser/LED Product. Warranty 40 One-year, next day, on-site limited hardware warranty with phone and e-mail support Appendix B—Technical specifications C—Accessories and supplies Use accessories and supplies specifically designed for the printer to ensure optimal performance. To order the product accessories and supplies listed here, go to the HP Web site at www.hp.com/ghp/buyonline.html. If you don’t have access to the Internet, contact your qualified HP dealer, or call HP at (800) 613-2222 (U.S.). Paper handling 500-sheet input tray C7130B C9669B Printer stand Print cartridges Black print cartridge (13,000 pages at 5% coverage) Cyan print cartridge (12,000 pages at 5% coverage) Yellow print cartridge (12,000 pages at 5% coverage) Magenta print cartridge (12,000 pages at 5% coverage) C9730A C9731A C9732A C9733A Bluetooth connectivity HP bt1300 Bluetooth Wireless Printer Adapter J6072A Memory and storage 20 GB HP high-performance EIO hard disk 128 MB DDR 200-pin SDRAM DIMM 256 MB DDR 200-pin SDRAM DIMM J6073A Q2630A Q2631A Cables Appletalk interface cable, 1 meter Macintosh printer cable, 2 meter Parallel cable, 3-meter IEEE 1284 (a to c) Parallel cable, 10-meter IEEE 1284 (a to c) 92215N 92215S C2946A C2947A Print servers HP Jetdirect 625n internal print server (Gigabit Ethernet 10/100 Base TX) HP Jetdirect 620n internal print server (Fast Ethernet 10/100 Base TX, 802.3) HP Jetdirect 680n internal print server (802.11b wireless Fast Ethernet) J7960A J7934A J6057A Third-party solutions www.hp.com/go/gsc Appendix C—Accessories and supplies 41 Media 42 HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP Multipurpose Paper, letter Printing Paper, letter LaserJet Paper, letter Color Laser Paper, letter Premium Choice Paper, letter Cover Paper, letter Matte Photo & Imaging Laser Paper, letter Glossy Photo & Imaging Laser Paper, letter Matte Brochure Laser Paper, letter Soft Gloss Presentation Laser Paper, letter Soft Gloss Laser Paper, letter Color LaserJet Transparencies, letter LaserJet Tough Paper, letter Printing Paper, A4 LaserJet Paper, A4 Color Laser Paper, A4 Premium Choice Paper, A4 Laser Photo Paper, Matte, A4 Laser Photo Paper, Glossy, A4 Laser Paper, Matte, A4 Laser Paper, Soft Gloss, A4 Soft Gloss Laser Paper, A4 Color LaserJet Transparencies, A4 LaserJet Tough Paper, A4 LaserJet Paper, legal Multipurpose Paper, legal HPM1120 HPP1122 HPJ1124 HPL285R HPU1132 Q2413A Q6549A Q6545A Q6543A Q6541A Q2415A C2934A Q1298A CHP210 CHP310 CHP350 CHP410 Q6550A Q6547A Q6544A Q6542A Q2417A C2936A Q1298B HPJ1424 HPM1420 Appendix C—Accessories and supplies Adobe®, Adobe PhotoShop®, and PostScript® are trademarks of Adobe Systems Incorporated. BluetoothTM is a trademark owned by Bluetooth SIG, Inc. and is used by Hewlett-Packard Company under license. Corel® and CorelDRAW are trademarks or registered trademarks of Corel Corporation or Corel Corporation Limited. Energy Star is a U.S. registered service mark of the United States Environmental Protection Agency. As an ENERGY STAR partner, HP has determined that this product meets the guidelines for energy efficiency. Helvetica* is a trademark of Linotype-Hell AG and/or its subsidiaries in the U.S. and other countries. HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products. Lotus® 1-2-3® are U.S. registered trademarks of Lotus Development Corporation. Microsoft®, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corp. Netscape is a U.S. trademark of Netscape Communications Corporation. PANTONE®*: *Pantone, Inc.’s checkstandard trademark for color. Times* and Times Roman* are trademarks of Linotype-Hell AG and/or its subsidiaries in the U.S. and other countries. TrueType™ is a U.S. trademark of Apple Computer, Inc. UNIX® is a registered trademark of the Open Group. HP and the invent signature are trademarks of the Hewlett-Packard Company. All other brand and product names mentioned are trademarks or registered trademarks of their respective companies. The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. ©Copyright Hewlett-Packard Company, 2004. All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. For more information visit our Web site at www.hp.com