International Country Service Listing

Transcription

Country Service Listing
(Includes Territories)
10/16/2009
© 2006 Western Union Holdings, Inc. All Rights Reserved. The WESTERN UNION name, logo and related trademarks and service marks, owned by Western Union Holdings, Inc.,
are registered and/or used in the U.S. and many foreign countries. This material is confidential and is proprietary to Western Union and is not to be reproduced, disclosed, or used
except in accordance with Agent license or other written authorization of Western Union. Any use, copying, manipulation, or reproduction of Western Union trademarks, logos, or
material created by Western Union, its subsidiaries, affiliates or its business units, in whole or in part in any medium for any purpose whatsoever, is strictly prohibited without the
prior written permission of Western Union. All trademarks, service marks, and trade names referenced in this material are the property of their respective owners. All information
contained herein subject to change without notice.
The information provided in the Country Service Listing includes updates sent to Western Union prior to:
10/16/2009
Country Service Listing updates in this edition!
New Agents
Date
Country
Agent
Change
9/18/2009
Yemen
National Bank Of Yemen
INCLUDE New Agent (National Bank Of Yemen)
9/18/2009
Bangladesh
Dhaka Bank Limited
INCLUDE New Agent (Dhaka Bank Limited)
9/18/2009
Maldives
Sirius Financialservice Pvt Ltd
9/24/2009
South Africa
Fx Africa Foreign Exchange Pty
10/2/2009
Morocco
Quick Money
INCLUDE New Agent (Sirius Financialservice
Pvt Ltd)
INCLUDE New Agent (Fx Africa Foreign
Exchange Pty)
INCLUDE New Agent (Quick Money)
10/2/2009
Australia
The Cash Store Pty Limited
10/2/2009
Liberia
10/7/2009
Guam
Guaranty Trust Bank Liberia
Limited
Culguam Inc Dba Island Fresh Iga
10/8/2009
Estonia
Exchange International Ou
10/8/2009
Laos
St Bank Co Ltd
INCLUDE New Agent (The Cash Store Pty
Limited)
INCLUDE New Agent (Guaranty Trust Bank
Liberia Limited)
INCLUDE New Agent (Culguam Inc Dba Island
Fresh Iga)
INCLUDE New Agent (Exchange International
Ou)
INCLUDE New Agent (St Bank Co Ltd)
Agents Suspended
Date
Country
Agent
Change
10/2/2009
Saudi Arabia
Mohammed Ali Al-Sanie &
Partners Company For Exchange
Suspend Agent (Mohammed Ali Al-Sanie &
Partners Company For Exchange)
Country Service Listing updates in this edition!
Updates in the CSL
Date
Country
Agent
Change
9/18/2009
Vietnam
All Agents
Update restrictions
9/24/2009
Romania
All Agents
Update restrictions
9/25/2009
United States
All Agents
Update restrictions
10/2/2009
Serbia
Tenfore
Inbound Service Updated
10/7/2009
Venezuela
All Agents
Update restrictions
10/7/2009
India
All Agents
Update restrictions
10/7/2009
Australia
Cash Stop Financial Services
Update Phone Number
10/7/2009
Venezulela
All Agents
Update restrictions
10/8/2009
Mexico
All Agents
Update restrictions
10/15/2009
South Africa
Update Phone Number
10/15/2009
India
All Agents
Update restrictions
10/15/2009
Vietnam
All Agents
Update restrictions
International Country Service Listing
Country
Agent
Currency
Customer Service Center Hours
Intl Code
In Country
Number
Products and Services
MM QC QP P T D M Q
AFGHANISTAN
A K Rashidzada Corporation
Sat-Thu 0900-1700
93
(79) 325 777
Y
Y
Y Y
Sat-Thu 0800-1700
93
7 987 77007
Y
Y
Y
Sat-Thu 0800-1700
93
20 220 2004
Y
Y
Y Y
Sat-Thu 0800-1700
93
(79) 815 1575
Y
Y
Y
Sun-Thu 0900-1600
93
(20) 2310660
Y
Y
Y
Afghani (pay only)
US Dollar (pay only)
Azizi Bank
Afghani (pay only)
Kabul Bank
Afghani
Maiwand Bank
Afghani (pay only)
National Bank of Pakistan
Afghani (pay only)
Outbound service is only available at Kabul Bank and selected Azizi Bank locations. Send money transfers in USD are available at Kabul Bank and selected Azizi Bank locations. Payee must present
correct Money Transfer Control Number (MTCN).
ALBANIA
Mon-Fri 0800-1400, Sat 0900-1200
Financial Union of Tirana
355
422 34979
N/A Y
Y
Y
Y
Euro
Lek
Us Dollar
Money Transfer Payouts up to 200 EURO or local equivalent without valid Identification must include a Test Question. Maximum principal Send amount is 3,500,000 Lek or EURO equivalent per person/per
transaction/per year. Only people of 16 years and older can send and receive transactions.
ALGERIA
Algerie Poste
Sat-Wed 0800-1600, Thu 0800-1200
213
(021) 643737
N/A Y
Y Y
Sat-Thu 0900-1600
213
(021) 796 768
N/A Y
Y
Sat-Thu 0900-1630
213
(021) 915961
N/A Y
Y Y
DZ Dinar (pay only)
Bnp Paribas El Djazair
DZ Dinar (pay only)
Societe Generale Algerie
DZ Dinar (pay only)
Maximum principal Payout amount is 500.000 DZ Dinar per person/per day. Valid ID is required for all payouts at Societe Generale locations. Passport is not accepted for National Citizens (if is a foreigner
resident in Algeria, then it is accepted).
Products & Services: MM=Mandatory MTCN, QC=Quick Cash, QP=Quick Pay, P=Telephone Notification, T=Telegram Notification, D=Physical Delivery, M=Message, Q=Test
Question (L indicates limited service-refer to restrictions.)
10/16/2009
Page 5 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
AMERICAN SAMOA
Pacific Holdings Inc
Mon- Fri 0900- 1700
684
684 699 6770
N/A Y
Y
Daily 24 hours
684
800 325 6000*
N/A Y
Y
Mon- Fri 0900- 1700, Sat 0900-1200
684
684 699 6696
N/A Y
Y
Y
US Dollar
Phoenix Corporation DBA Samoa photo express
Y
Y
L
Y
L
US Dollar
Solid Corporation
US Dollar
For Money Transfers of $1,000 to $2,999.99 USD, Senders and Payees must provide one of the following forms of valid Identification: Driver's License, State Issued ID Card, Passport, Alien Identification
Card or Government Identification. For Money Transfers of $3,000 USD and above, Senders and Payees must also provide their Social Security Number, Date of Birth and Occupation, along with valid
Identification. Agents will not pay on the Test Question alone for amounts over $999.99 USD.
ANGOLA
Banco de Comercio e Industria
Mon-Fri 0800-1530
244
222 333 822
N/A Y
Mon-Fri 0800-1500
244
222 638 912
N/A Y
Mon-Fri 0800-1500
244
222 397 946
N/A Y
Y Y
Mon-Fri 0800-1500
244
222 430 105
N/A
Y Y
Y Y
Kwanza
US Dollar
Banco De Fomento Angola (BFA)
Y
Y Y
Kwanza (send only)
US Dollar
Banco Millennium Angola S.A
US Dollar
Novobanco S.A.R.L.
Kwanza
US Dollar
Money Transfer to Angola must include a Test Question. Payouts in Kwanza are only available at Banco de Comercio e Industria, Novo Banco and Banco de Fomento Angola (BFA). Maximum principal
Send amount is $5000.00USD or local equivalent (per person/per day/per category). The aggregated limit for outbound transactions is 15,000 USD per person/per month to a maximum of $60 000.00 USD
per person/per annum or local equivalent , whatever the category they use.Send money transfer in Kwanza is only available at Banco de Comercio e Industria, Novo Banco and Banco de Fomento Angola
(BFA).
ANGUILLA
Gracekennedy Money Services (G.K.M.S.)
Mon-Fri 0830-1630, Sat 1000-1400
1
497 0324
N/A Y
Y
Y
Y Y
1
562 6440
N/A Y
Y
Y
Y
EC Dollar
US Dollar
Senders and Payees must present a valid identification. Test question not available.
ANTIGUA & BARBUDA
Grace Kennedy Money Services (Antigua & Barbuda)
LTD`
Mon-Thu 0700-2000, Fri-Sat 0900-2000
EC DOLLAR
US Dollar (send only)
Senders and Payees must present a valid identification. Transfers in excess of US $10,000 must be reported. Payouts over $10,000 USD or local quivalent may be paid out in a combination of cash and
check. Test question not available.
10/16/2009
Page 6 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
ARGENTINA
Western Union Financial Services Argentina S.A.
Mon-Fri 0800-2200, Sat 0800-1400
54
0800 800 3030
N/A Y
Y
Y
Y
AR Peso
US Dollar
Senders must present valid identification.Test Questions are not available in Argentina.Maximum Send: USD $7500 or local currency equivalent per person/ per transaction/ per day. (Verify locations able
to payout transactions for such amounts, and locations able to pay in USD). Payees must present valid identification. Maximum Payment: USD $7500 or local currency equivalent per person/ per
transaction/ per day. (Verify locations able to pay such amounts). IMPORTANT: US$ DOLLAR PAYOUT IS AVAILABLE, but subject to availability in certain locations. In order to pay out a Transaction, the
payee information previously entered in the system should match the Payee's ID information. For those cases when the payee full name is comprised of two names and two surnames, the information
entered in the system when sending the transaction, must be the same. Quick Pay and Quick Cash service is not available in locations belonging to Correo Argentino, Banco de la Nacion Argentina (BNA).
For assistance with location information and bout locations that pay in USD, please call 0800-800-3030.
ARUBA
Mon-Fri 0730-1630
Post Aruba N.V.
297
582 1900
N/A Y
Y
Y Y
AW Guilder
Maximum principal send amount is AWG 5000 per person/ per transaction/ per day. Payees must present valid identification. Maximum principal payout amount is AWG5 000 per person/ per transaction/
per day. Payouts can only be made in Guilder. Payees should provide a reason for the transaction. Send Money Transfers are subject to a 1.3% tax on principal. Test question not available in Aruba.
Senders must present valid identification. Senders must provide a reason for the transaction. A Source of Funds Declaration must be completed for transactions over AWG 2500. Senders and receivers
must provide complete name and address in all transactions.
10/16/2009
Page 7 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
AUSTRALIA
Aceben Loan Office
Mon-Fri 0900-1720, Sat 0900-1530, Sun 1000-1530
61
1 800 501 500*
Y
Y
Y
Y
Y Y
Mon-Fri 0830-1900, Sat 0900-1500
61
1 800 501 500*
Y
Y
Y
Y
Y Y
Mon-Fri 0900-1700, Sat 0900-1200
61
1 800 501 500*
Y
Y
Y
Y Y
Mon-Fri 0900-1700
61
1 800 501 500*
Y
Y
Y
Y
Y Y
Mon-Fri 0830-1700
61
1 800 501 500*
Y
Y
Y
Y
Y Y
Mon-Fri 0900-1800, Sat 0900-1500
61
2 968 71117
Y
Y
Y
Y
Y Y
Mon-Fri 0930-1530
61
2 922 1802
Y
Y
Y
Mon-Fri 0700-1900, Sat 0800-1800, Sun 0900-1700
61
1 800 501 500*
Y
Y
Y
Mon-Thu 0900-1630, Fri 0900-1730, Sat 0930-1530,Su
61
2 969 66363
Y
Mon-Fri 0730-1800
61
1 800 501 500*
Y
Daily 0900-2000
61
1 800 501 500*
Y
Y
Mon-Fri 0900-1730, Sat 1030-1330
61
1 800 501 500*
Y
Mon-Fri 0900-1700
61
2 8088 3570
Mon-Fri 0900-2000
61
Mon-Fri 0900-1700
61
AU Dollar
American Express Foreign Exch
AU Dollar
Australia Post
AU Dollar
Australian News Agents Pty. Ltd.
AU Dollar
Cash Converters
AU Dollar
Cash Stop Financial Services
AU Dollar
Citilink Finance (Australia) Pty Ltd.
Y
AU Dollar
City Forex (Aust.) Pty. Ltd.
Y
Y Y
Y
Y Y
Y
Y
Y Y
Y
Y
Y
Y Y
Y
Y
Y
1 800 501 500*
Y
Y
Y
7 552 81424
Y
Y
Y
AU Dollar
Commonwealth Bank Of Australia
AU Dollar (send only)
Credit Union Svcs Corp.(Australia)Ltd. Dba Cuscal
AU Dollar
Currency Exchange Intl. Ltd.
AU Dollar
Direct Flights International
AU Dollar
Global Gaming X AB
Y
AU Dollar
International Currency Services Australia Pty. Ltd.
Y
Y Y
AU Dollar
Jet Cash PTY LTD.
Y
AU Dollar
10/16/2009
Page 8 of 107
Country
Agent
Currency
Lotus Forex (Asia Pacific) Pty Ltd.
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0900-1730
61
2 8217 4914
Y
Mon-Fri 0900-1700
61
3 977 101 06
Y
Mon-Fri 0930-1730, Sat 0930-1700, Sun 1000-1500
61
1 800 501 500*
Y
Mon-Fri 0700-1900, Sat 0700-1700
61
1 800 501 500*
Y
Mon-Fri 0900-1800, Sat 0900-1500
61
1 800 501 500*
Y
Y
Y
Y
Y
AU Dollar
The Cash Store Pty Limited
Y
Y
AU Dollar
Tinson Far Eastern Group Pty Ltd.
Y
Y
Y
Y Y
Y
Y Y
Y
Y Y
AU Dollar
Travelex
AU Dollar
Viendong Tourist Service
Y
Y
AU Dollar
Maximum principal Send amount at Australia Post is AU$10.000 per transaction. For Money Transfers of $1,000 USD and above. Government-issued photo ID AND 10-digit MTCN required for all payout
transactions. Test Question is not allowed. Senders must provide a valid Identification. All AMEX locations will only accept cash up to USD $1,000 or local equivalent. Senders must present valid
Identification for amounts of AU$ 1,000 and over. Government-issued photo ID required for all send transactions. FLAs must follow the LPMT procedure for all sends of 15,000 & more as follows: 1.
Complete the LPMT form 2. Request supporting documents from the sender 3. Forward the above documents to Western Union CSC for approval. FLAs must not allow the customer to avoid this
requirement. Any higher amount SENT will have to be paid using an alternative payment method (card or check). ID will be required for every transfer. CBA does not offer pay out.Maximum send transaction
amount at CBA locations is $AUD 9,000.00 perTransaction. Student IDs are acceptable for ID requirements in Australia. People under age are permitted to receive Money Transfers. Due to system
limitations, payees at Australia Post must present correct Money Transfer Control Number (MTCN).
AUSTRIA
Interchange Austria Gmbh
Mon-Fri 0930-1730, Sat 1000-1300
43
(1) 512 40040
Daily 0800-2200
43
(1) 892 0380 ext. 15 N/A
Mon-Fri 0745-1715
43
(1) 51400 32986
N/A Y
Y Y
Mon-Fri 0800-1530
43
0810200866*
N/A Y
Y
Mon-Fri 0800-1800
43
(1) 506 17100
N/A
N/A Y
Y
Y Y
Euro
Oesterr. Verkehrskreditbank
Y
Y
Y Y
Euro
P.S.K. Austrian Post
Euro
RZB
Euro
Western Union International Bank
Y
Y
Euro
Maximum principal send or payout amount at Western Union Int. Bank is 6,000 EURO per person /per transaction /per day. Receiver must be 18 years old to collect money. Maximum principal Send or
Payout amount is 7,500 EURO at Oesterr. Verkehrskreditbank locations; 2,200 EURO at Osterr. Jugendherbergswerk; and 5,500 EURO at Karntner Reiseburo locations. Maximum principal Payout
amount is 2,200 EURO at Osterr. Bundesbahnen sub-locations. All Oesterr. Verkehrskreditbank locations will pay on the Test Question alone with proof of lost Identification for amounts not exceeding 1000
EURO. Test Question is not available at any Reisebank location. Payees must provide valid identification.
10/16/2009
Page 9 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
AZERBAIJAN
Parabank Sahmdar Kom. Bank
Mon-Fri 0900-1630
994
(12) 471 000
N/A Y
Daily 24 hours
994
7495 797 2197
N/A
Y
Y Y
US Dollar
Western Union MT East
Y
US Dollar
Maximum principal send amount for residents is 500 USD per person /per Transaction /per day provided that the payee is member of the immediate family. Maximum principal send amount for residents is
$10.000 USD per person /per year. Sender must provide underlying documents for the transfer (e.g. education, medical treatment, subscription to foreign periodical publications, alimonies, taxes, duties
etc.). Based on application, the National Bank on its discretion, may increase the above indicated limit of $10.000 USD. Non-residents may transfer without any restriction, provided that they submit an
extract from personal bank account or customs declaration. In all other cases individual permit of the National Bank is required. Sender must provide reason for the transfer. All senders must present valid
identification. All payees must present valid identification.
BAHAMAS
Mon-Fri 0900-1900, Sat 1100-1700
Fidelity Bank (Bahamas)Ltd.
1
3941429
N/A Y
Y
Y
Y
BS Dollar
Bahamian citizens and Foreign Residents must obtain Central Bank approval to send money. Bahamian citizens and Foreign Residents are subject to a 1.0125% charge and 1.5% tax on principal for Send
Money Transfers outside of The Bahamas. Intra Send Money Transfers require a $0.25 tax only. Non-residents are subject to a $0.25 tax for Send Money Transfers. Send Money Transfers by NonResidents should be in US$. Non-Residents must present a valid Immigration Card or reveal a valid Immigration Stamp inside his/her passport. NOTE:1.Foreign-Resident = non-Bahamian legally residing in
The Bahamas.2 Non-Resident = non-Bahamian legally visiting The Bahamas. Free Telephone Notification is available upon request. Senders and Payees must present a valid identification. Test question
not available in Bahamas.
BAHRAIN
Bank of Bahrain and Kuwait BSC
Sat-Thu 0730-1300
973
(17) 207 403
N/A Y
Y
Y Y
Sun-Thu 0800-2000, Fri 1600-2000
973
(17) 275 275
N/A Y
Y
Y Y
Sun-Thu 0800-2000, Fri 1600-2000
973
(17) 226 061
N/A Y
Y
Y Y
Daily 0730-2300
973
(17) 216 036
N/A Y
Y
Daily 24 hours
973
(17) 339 283
N/A
Y
Y Y
Sun-Thu 0800-2000, Fri 0830-2000
973
(17) 224228
N/A Y
Y
Y Y
BH Dinar
US Dollar
Bex Money Bahrain Express Exchange
BH Dinar
US Dollar
National Finance And Exchange Co WLL
BH Dinar
US Dollar
Nonoo Exchange Co. W.L.L.
Y
Y Y
BH Dinar
US Dollar
Travelex
BH Dinar
US Dollar
Uae Exchange Center Co.-Bahrain W.L.L
BH Dinar
US Dollar
All Bank of Bahrain and Kuwait BSC locations are closed on Friday except the Bahrain International Airport.
10/16/2009
Page 10 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
BANGLADESH
Arab Bangladesh Bank Ltd.
Sat-Wed 0900-1500, Thu 0900-1200
880
(2) 956 4124
Y
Y Y
Sun-Thur 0900-1430
880
(2) 955 6828
Y
Y
Sat-Thu 0900-1500
880
(2) 717 7031
Y
Y
Sat-Wed 0900-1500, Thu 0900-1200
880
(2) 989 3844
Y
Y Y
Sun-Thu 0900-1500
880
(2) 955 0920
Y
Sun-Thu 0900-1500
880
(2) 716 8027
Y
Sat-Thu 0900-1500
880
(2) 956 6442
Y
Sun-Thu 0900-1700
880
(2) 955 7045
Y
Sun-Thu 0900-1700, Sat 0900-1300
880
(2) 956 5096
Y
Sun-Thu 0900-1500
880
(2) 716 1657
Y
Sat-Thu 0900-1500
880
(2) 956 8069
Y
Y
Sun-Thu 0900-1500
880
(2) 955 0081
Y
Y Y
Sat-Thu 0900-1500
880
(2) 716 1628
Y
Sun-Thu 0900-1500
880
(2) 956 0221
Y
Taka (pay only)
Bangladesh Post Office
Taka (pay only)
Bank Asia Ltd
Taka (pay only)
Brac Bank Ltd.
Taka (pay only)
Dhaka Bank Limited
Taka (pay only)
Dutch Bangla Bank Ltd.
Y
Y Y
Taka (pay only)
Janata Bank Limited
Taka (pay only)
National Bank Ltd.
Taka (pay only)
Prime Bank Ltd
Y
Taka (pay only)
Pubali Bank Ltd.
Taka (pay only)
Rupali Bank Lt
Taka (pay only)
Southeast Bank Ltd
Taka (pay only)
Trust Bank Limited
Taka (pay only)
United Commercial Bank Ltd
Y
Taka (pay only)
Receiver must present correct Money Transfer Control Number (MTCN).Receivers must present a valid acceptable form of ID to collect all remittances. Money Transfer payments are reserved for private
consumer use only and cannot be paid for commercial or business purposes. Send remittances are not allowed from Bangladesh. All locations are closed on Friday.
10/16/2009
Page 11 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
BARBADOS
Barbados Shipping & Trade Co. Ltd.
Mon-Fri 0745-1900, Sat 0800-1300
1
417 5121
N/A Y
Mon-Thu 0800-1500, Fri 0800-1700, Sat 0900-1200
1
431 2597
N/A
Y
Y Y
BB Dollar (pay only)
Rbtt Barbados Bank Limited
BB Dollar
Free Telephone Notification is available upon request.
BELARUS
Belvnesheconombank
Mon-Thu 0900-1900, Fri 0900-1700
375
(172) 381 298
N/A Y
Y
Daily 24 hours
375
7495 797 2197
N/A L
Y
Y
Ruble
US Dollar
Y
Y
Y
Ruble
US Dollar
Money Transfers in Russian Rubles are possible only between Russia and Belarus. Maximum principal Payout amount is $10,000 USD per person /per transaction /per day. Payees must submit declaration
to the tax authority within 30 days after transaction is paid. Money transfers exceeding 100 Basic Units (about 1250 USD) received by Belarus residents from non-residents are subject to a special payout
procedure required by local regulation. The procedure implies that payout can be made only after the permission granted by local authority. Receivers should contact paying agent for more information.
Basic Unit is the amount in local currency established by Government and can be changed in any moment according to the government vision of monetary policy. Senders must present a Profit Declaration
for amounts of 2,000 Basic Units and above. 1 Basic Unit is equal to 35,000 Belorussian Rubles or USD equivalent(1 unit =12.5 USD). Senders and Payees must present valid Identification. Test question
not available.
BELGIUM
Attijariwafa Bank
Mon-Fri 0900-1700
32
2 218 1445
N/A Y
Y
Y
Mon-Fri 0800-1900, Sat 0800-1200
32
78 155 157
N/A Y
Y
Y
L
Mon-Fri 0800-2000, Sat 0900-1900
32
0800 14555*
N/A Y
Y
Y
L
Mon-Fri 0900-2000, Sat 0900-1700
32
2 512 9186
N/A Y
Y
EURO
De Post -La Poste
Euro
Goffin Change NV
Euro
Travelex
Y
Y Y
Euro
Maximum principal send amount is 1,500 EURO per person /per transaction /per day at SNCB and NMBS locations. Payee must be 18 years old to receive money. Payees and senders must present valid
photo identification. When collecting funds in Belgium, an individual consumer must provide a valid form of Identification as well as be able to confirm his or her own address. In case the address is not
stated on the consumer's form of Identification, the agent representative will need to verify the current / permanent address details by means of an utility bill or any other valid document. Sender must be 18
years old to send money. When sending funds from Belgium, an individual consumer must provide a valid form of Identification as well as be able to confirm his or her own address. In case the address is
not stated on the consumer's form of Identification, the agent representative will need to verify the current / permanent address details by means of an utility bill or any other valid document. Agent will pay on
the Test Question alone with proof of lost Identification up to 2,500 EURO. The maximum payout amount at all Attijariwafa locations is 3,000 Euro. In Country View Curtain Specification:Due to an
enhancement to our current system, as of April 1st, 2007, Belgium FLAs will only be able to view transactions available for payment in this country. Whilst we do not anticipate this to have a business
impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you have any queries regarding this specification.
BELIZE
Mon-Fri 0800-1730, Sat 0800-1400
Chamber of Commerce
501
(22) 70014
N/A Y
Y
Y
Y
BZ Dollar
Send Money Transfers are subject to a 10% tax on charges. Customers must provide reason for all send/receive Transactions. Customers must provide residency type for all send/receive Transactions.
Belize citizens must obtain Central Bank approval to send amounts over $500 USD or local equivalent. Test Question is not available.
10/16/2009
Page 12 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
BENIN
Bank of Africa Benin
Mon-Fri 0800-1130/1500-1800
229
(21) 313 228
Y
Y
Mon-Fri 0800-1800, Sat 0800-1300
229
(21) 311 018
Y
Y
Mon-Fri 0800-1700
229
(21) 318 016
Y
Mon-Fri 0800-1730, Sat 0900-1600
229
(21) 314 023
Y
Y
Y Y
Mon-Fri 0800-1730, Sat 0900-1300
229
(21) 318 300
Y
Y
Y Y
Y Y
CFA Franc
Banque Atlantique Du Benin
Y
Y Y
CFA Franc
Banque Regionale De Solidarite
Y Y
CFA Franc
EcoBank Benin
CFA Franc
Societe Generale de Banques au Benin
CFA Franc
Maximum principal Payout and Send amount is 5,000,000 CFA per person /per transaction/ per day at Societe Generale de Banques locations; and 1,500,000 CFA Franc per person/per transaction/per day
at all Banque Atlantique du Benin locations. Money Transfers can be sent worldwide from Benin. Send Money Transfers are subject to a 0.25% tax on charges. Payee must present correct Money Transfer
Control Number (MTCN). Money Transfers sent to Benin must include a Test Question. Senders and Payees must present valid Identification. Valid ID is required for all payouts at Societe Generale
locations.
BERMUDA
Bermuda Financial Network Ltd
Mon-Fri 0900-1700
441
292 1799
N/A Y
Y
US Dollar
Senders must present valid Identification to Send Money.Cruise Ship employees are allowed to present a notarized copy of the passport and Cruise Ship ID with picture.
BHUTAN
Mon-Fri 0830-1700, Sat 0830-1300
Bhutan Post
975
(2) 327 973
Y
Y
Y
Y
Y Y Y Y
Ngultrum
US Dollar
Send money transfer is available only at Bhutan Post locations. Money transfers sent at Bhutan Post by Bhutanese nationals must be made in local currency (Ngultrum) and require approval from the Royal
Monetary Authority (RMA). Money transfers sent at Bhutan Post by foreign nationals must be sent in foreign currency. Payee must present correct Money Transfer Control Number (MTCN). For money
transfers over USD$5,000 or local equivalent, report to the Royal Monetary Authority (RMA) will be required. Details of the receiver and purpose of the transaction are to be provided. Maximum principal
Payout amount is $5000 USD or local equivalent at Bhutan Post locations. Physical delivery is available only at Thimphu and will take 24 hours to be delivered.
BOLIVIA
Banco Union
Mon-Fri 0830-1900,Sat 0900-1300
591
(3) 366 869
N/A Y
Y
Y
Y Y
Mon-Fri 0830-2000, Sat 0900-1300
591
800 105 052*
N/A Y
Y
Y
Y Y
Boliviano
US Dollar
DHL International S.R.L.
Boliviano
US Dollar
Non-Bolivian residents must present a Passport to receive money. Send Money Transfers are subject to a 16% tax on charges. Most locations close for 1-2 hours during lunch. Free Telephone Notification
is available upon request.
10/16/2009
Page 13 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
BOSNIA AND HERZEGOVINA
Raiffeisen Bank Corporation
Mon-Fri 0800-1700, Sat 0800-1400
387
(33) 279 692
N/A L
Mon-Fri 0730-2000, Sat 0730-1400
387
(33) 268 000
N/A L
Mon-Fri 0830-1530
387
(33) 720 212
N/A L
Y Y
Mon-Fri 0800-1900, Sat 0800-1200
387
(36) 312 695
N/A L
Y Y
Y
Y Y
Euro
Konvertible Mark
US Dollar
Tenfore Ltd.
Y
Y Y
Euro
Konvertible Mark
US Dollar
Turkish Ziraat Bank Bosnia d.d.
Euro
Konvertible Mark
US Dollar
Unicredit Bank Dd
Konvertible Mark
Maximum principal Send amount is 11,100 EURO per month for non-residents; 5,100 EURO per month for residents. Money Transfer payments are reserved for private consumer use only and cannot be
paid for commercial or business purposes. Zagrebacka BH dd offers payout only in Convertible Mark.
BOTSWANA
Boitekanelo (PTY) Ltd.
Mon-Fri 0900-1700, Sat 0900-1300
267
397 1490
N/A Y
Y
Mon-Fri 0800-1600, Sat 0830-1200
267
3934540
N/A Y
Y
Y Y
Pula
Botswana Postal Services
Y
Y Y
Pula
Money transfers sent to Botswana must include a Test Question. For transfers over 10,000 Pula, senders must provide a reason for the transaction
10/16/2009
Page 14 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
BRAZIL
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
Daily 24 hours
55
0800 785 678*
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 770 1994
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800.707 9330
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
Mon-Fri 0900-2100, Sat 0900-1400
55
0800 770 1994
N/A
Lastro Rdv Distribuidora De Titulos E Valores Mobiliarios Mon-Fri 0900-2000, Sat 0900-1400
Ltda.
55
11 213 99642
N/A
Y
Mon-Fri 0900-2000, Sat 0900-1400
55
11 213 99642
N/A
Y
Mon-Fri 0900-2000, Sat 0900-1400
55
0800 707 9330
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
Action Cambio DTVM
BR Real
US Dollar
Banco do Brasil S.A.
BR Real
US Dollar
Corretora Souza Barros
BR Real
US Dollar
Dolar Turismo E Cambio
BR Real
US Dollar
Encantur
BR Real
US Dollar
Fair Corretora de Cambio Ltda
BR Real
US Dollar
Fitta Dtvm
BR Real
BR Real
Novo Mundo Corretora De Câmbio S.A.
BR Real
Ourominas Dtvm
BR Real
US Dollar
Renova Corretora
BR Real
US Dollar
Treviso Corretora de Cambio Ltda.
Y
10/16/2009
Page 15 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
BR Real
US Dollar
Turiscred Ltda
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
Mon-Fri 0800-2000, Sat 0900-1400
55
0800 707 9330
N/A
BR Real
US Dollar
Turismo 10 Agencia De Viagens Ltda.
BR Real
US Dollar
Effective immediately, an "Advisory Exchange Rate" from Euros to Real for transactions sent only from Portugal to Brazil will be shown. The "Advisory Exchange Rate" is only an indication of the
approximate exchange rate which will be applied at the time the transaction is paid out to the receiver in Brazil. The actual exchange rate will be determined at the time that the transaction is paid out to the
receiver in Brazil as required by the laws of Brazil. The "Advisory Exchange Rate" will most likely differ from the actual exchange rate applied to the transaction. The complete name of the Payee, as written
on the Payee’s identity card, is required for payment. All money transfers sent to Brazil are reserved for private consumer use (personal upkeep or tourism purposes only) and cannot be paid for commercial
or business purposes.Money transfer payout is not available to individuals under 18 years of age unless married or accompanied by a parent or legal guardian presenting documentation of relationship.
Money transfer payouts to Brazilian citizens, permanent visa residents and work visa holders who have resided in Brazil for longer than one year are available only in Reals. Money transfer payouts of
10,000 Reals and over must be deposited in a savings or checking account. For money transfers paid out in local currency, the rate of exchange will be determined at the time of payout by Banco do Brasil.
US Dollar payout is available to tourists, students and work visa holders during their first year in Brazil. For locations offering US Dollar payout, Payees should call 0800 78 5678. If sufficient US currency is
not available, payout may be made in traveler’s checks. Immediate cash payout is available up to $R4,000. For payments over $R4,000, the receiver must visit the bank branch where payee expects to pick
up the money to give 48 hours advance notice of approximately how much cash the bank must have on hand. Senders are not permitted to list themselves as receivers, since this is not authorized by
Brazilian Central Bank. Senders must present valid identification. Money Transfers are reserved for private consumer use only and cannot be sent for commercial or business purposes, for purchase of
property, or for investments. Individuals under the age of 18 may send money only if they are married or accompanied by their legal guardian (father, mother, guardian) and have supporting documentation.
Foreigners who do not reside in Brazil and are temporally staying in Brazil or who are on a tourist visa are not allowed to send money out of Brazil.BANCO DO BRASIL To send money Consumers must
have a checking or banking.EXCHANGE BROKERS (Corretoras de Cambio)No restrictions.
BRITISH VIRGIN ISLANDS
DHL Worldwide Express, B.V.I., Ltd.
Mon-Fri 0830-1700
1
494 4659
N/A Y
Y
Y
Y Y
US Dollar
Maximum principal Payout amount is $7,500 USD per transaction. Maximum cash Payout amount is $1,000 USD per transaction. Payouts over $1,000 USD may be paid out in a combination of cash and
check. Free Telephone Notification is available upon request. Senders and Payees must present a valid identification.
BRUNEI DARUSSALAM
Arman Afiq Remittance Services
Daily 0900-2100
673
(3) 871 0737
N/A Y
Y
Y
Mon-Fri 0900-1600, Sat 0900-1130
673
(2) 268 300
N/A Y
Y
Y
Mon- Sun 0800-1800
673
67 3 2240050
N/A Y
Y
Y
y
Brunei Dollar
Baiduri Bank Berhad
Brunei Dollar
Remittance@Seconds
Brunei Dollar
Maximum principal Payout is none. Maximum principal Send amount None. Payouts over BND10 000 may be provided by cheque if an agent has insufficient cash.
10/16/2009
Page 16 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
BULGARIA
Cash Express Service
Mon-Fri 0800-2000, Sat 0900-1800, Sun 0900-1800
359
(2) 980 3838
Y
Y
Y
Y Y
Mon-Fri 0830-1630
359
(2) 926 6241
Y
Y
Y
Y Y
Mon-Fri 0830-1800
359
(2) 935 7171
Y
Y
Y
Y
Mon-Fri 0800-1700
359
(2) 954 9945
Y
Y
Y
Y
Mon-Fri 0800-1700
359
(52) 603431
Y
Y
Y
Y Y
Daily 0800-2000
359
(2) 811 2578
Y
Y
Y
Bulgarian New Lev
Euro
US Dollar
Central Cooperative Bank PLC.
Bulgarian New Lev
Euro
US Dollar
D Commerce Bank Ad
Bulgarian New Lev
Euro
US Dollar
Eurobank Efg
Bulgarian New Lev
Euro
US Dollar
SG Expressbank
Bulgarian New Lev
Euro
US Dollar
United Bulgarian Bank Ltd.
Y
Y Y
Bulgarian New Lev
Euro
US Dollar
Payee must present correct Money Transfer Control Number (MTCN). Payees must present valid identification. For Money Transfers over 2,500 EUR, Payees must provide a reason for the Transaction. It
is illegal to transmit (to pay or to send) any transaction in relation to gambling within or outside Bulgaria. Valid ID is required for all payouts at Societe Generale locations. Receiver must be 18 years old to
collect money. Persons under 18 years old must present a valid Identification and be accompanied by a parent or a custodia. Senders must present valid photo identification. For Money Transfers over 2,500
EUR, Sender must provide a reason for the Transaction. For money transfers over 5 000 EUR senders must declare the origin of funds. It is illegal to transmit (to pay or to send) any transaction in relation to
gambling within or outside Bulgaria. Transaction information should include all three names and they must be in correct order: First name - Father's name - Family name. Payout is only possible if at least
the first name and the family name are given in the transaction and are in the correct order. A transaction must be rejected if only first and father's name are present.
10/16/2009
Page 17 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
BURKINA FASO
Bank Of Africa Burkina Faso
Mon-Fri 0715-1715, Sat 0800-1100
226
(50) 497 962
N/A Y
Y
Y Y
Mon-Fri 0730-1700, Sat 0800-1200
226
(50) 492 409
N/A Y
Y
Y Y
Mon-Fri 0730-1130/1530-1730, Sat 0830-1130
226
(50) 300 000
N/A Y
Y
Y Y
Mon-Fri 0730-1730, Sat 0830-1130
226
(50) 303 480
N/A Y
Y
Y Y
Mon-Fri 0715-1700
226
(50) 31 39 21
N/A Y
Y
Y Y
Mon-Fri 0730-1630, Sat 0800-1200
226
(50) 311 111
N/A
Mon-Fri 0730-1230/1500-1800, Sat 0900-1200
226
(50) 332 300
N/A Y
Y
Y Y
226
(50) 32 32 32
N/A Y
Y
Y Y
226
(50) 337 380
N/A Y
Y
Y Y
CFA Franc
Banque Atlantique Burkina Faso.
CFA Franc
Banque Internationale Du Burkina Faso
CFA Franc
CFA Franc
BICIAB
CFA Franc
Ecobank Burkina
Y Y
CFA Franc
Services Negoce Commerce International
CFA Franc
Societe Generale de Banques au Burkina Faso S.G.B.B. Mon-Fri 0715-1730
CFA Franc
Societe Nationale des Postes (SONAPOST)
Mon-Fri 0700-1730, Sat 0800-1200
CFA Franc
Maximum principal Send amount is 2.000.000 CFA Francs per person/per transaction/per day. For BICIAB and S.G.B.B., the maximum sent amount is set at 4,500,000 CFA per person /per transaction /per
day. For the other agents (BIB, SONAPOST), the maximum sent amount is 2,000,000 CFA per person /per transaction /per day. For Money Transfers over 300.000 CFA Francs, Senders must provide a
reason for the transaction. The maximum send amount at Ecobank locations is 4 000 000CFA. At these locations, you can only send transactions within the CFA zone. Money Transfers sent to Burkina
Faso must include a Test Question. A Valid ID is mandatory at all locations for payment. Most locations close from 12:30 to 14:30 for lunch.
10/16/2009
Page 18 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
BURUNDI
Banque Commerciale du Burundi
Mon-Fri 0830-1200/1400-1730, Sat 0830-1130
257
(2) 22317
N/A Y
Y Y
Mon-Fri 0800-1630, Sat 0830-1200
257
(2) 43285
N/A
Y Y
Mon-Fri 0730-1730
257
(22) 226351
N/A Y
Mon-Fri 0800-1730, Sat 0800-1200
257
(2) 20629
N/A Y
Burundi Franc (pay only)
US Dollar
Banque de Credit de Bujumbura
US Dollar
Ecobank
Y
Y Y
Burundi Franc
US Dollar
Interbank Burundi
Y Y
US Dollar
Maximum principal Payout and Send amount is $5,000 USD or local equivalent per transaction. Money Transfer Payouts in US Dollars are only available to non-residents and to residents proving that they
are traveling. Local currency Payouts are available to residents and non-residents. Money Transfers sent to Burundi must include a Test Question.
CAMBODIA
ACLEDA Bank Plc.
Mon-Fri 0730-1600, Sat 0730-1200
855
(23) 994 444
Y
Daily 24 hours
855
(23) 220000
Y
Mon-Fri 0800-1600, Sat 0800-1100
855
(23) 214 111
Y
Mon-Fri 0830-1530, Sat 0830-1130
855
(23) 882878
Mon-Fri 0800-1530, Sat 0800-1130
855
(23) 212 727
Y
Y
Y Y
Y
Y Y
Y
Y
Y Y
Y
Y
Y
Y Y
Y
Y
Y
Y Y
US Dollar
Cambodia Asia Bank Limited
US Dollar
Cambodia Public Bank Plc Dba Campu Bank
US Dollar
Singapore Banking Corporation
US Dollar
Vattanac Bank
US Dollar
Payout Restrictions: None, but subject to the payout requirement. Government Restriction: A Transaction In An Amount Exceeding Us$10,000 Requires Notification To The National Bank Of Cambodia
(Nbc). Payee must present correct Money Transfer Control Number (MTCN). Send Restrictions: None, but subject to the send requirement. Government Restriction: A Transaction In An Amount Exceeding
Us$10,000 Requires Notification To The National Bank Of Cambodia (Nbc).
10/16/2009
Page 19 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
CAMEROON
Banque Internationale du Cameroun pour l'Epargne et le Mon-Fri 0745-1530
Credit (BICEC)
237
342 2909
N/A Y
Y Y
Mon-Fri 0730-1730, Sat 0800-1530, Sun 0900-1100
237
223 0849
N/A
Y Y
Mon-Fri 0815-1830, Sat 0915-1530, Sun 0915-1230
237
334 38273
N/A Y
Y Y
Daily 0745-1530
237
343 3852
N/A Y
Mon-Fri 0730-1730, Sat 0900-1600
237
343 5455
N/A Y
Mon-Fri 0800-1600, Sat 0900-1400
237
343 8541
N/A Y
Y
Y Y
Mon-Sat 0800-1545
237
220 2823
N/A Y
Y
Y Y
Mon-Fri 0715-1630
237
343 0002
N/A Y
CFA Franc
Campost
CFA Franc (pay only)
Cofinest (Compagnie Financiere de l'Estuaire)
Commercial Bank of Cameroon
Y
Y Y
CFA Franc
Credit Lyonnais Cameroon
Y Y
Ecobank Cameroun
CFA Franc
National Financial Credit Bank
CFA Franc
Societe Generale de Banques au Cameroon (S.G.B.C.)
Y Y
CFA Franc
Maximum principal send amount is 4,000,000 CFA Franc per person /per transaction /per day. Send Money Transfers are subject to a 0.375% tax on principal and 18.7% tax on charges. The maximum
payout amount at all Campost locations is 2,000,000 CFA. Money Transfers sent to Cameroon must include a Test Question. Valid ID is required for all payouts except for pay without ID transactions. Pay
without ID is not accepted at Societe Generale for any amount. Pay without ID is accepted ONLY when required by Sender and ONLY for payouts less or equal to $ 999. For any pay without ID, the Answer
to the Test Question is required.
CANADA
Western Union Financial Services Inc.
Daily 24 hours
1
800 235 0000*
Y
Y
Y
Y
Y Y
CA Dollar
Effective April 2nd, 2007, payee must present correct Money Transfer Control Number (MTCN). Agents will not pay on the Test Question alone for amounts over $999.99 USD or equivalent. For Money
Transfer payouts of $1,000 Canadian Dollars or higher, Identification Type, Identification Number and the Identification Place of Issuance must be provided by payee. Receiver must be 18 years old to
collect money. When sending Money Transfers of $1,000 Canadian Dollars or higher to ANY destination, the sender must provide Identification Type, Identification Number and the Identification Place of
Issuance.
10/16/2009
Page 20 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
CAPE VERDE
Banco Comercial Do Atlantico
Mon-Fri 0800-1600
238
2 600 964
N/A Y
Y
Y Y
Mon-Fri 0800-1630
238
2 615 684
N/A Y
Y
Y Y
Daily 0730-1330
238
2 411 580
N/A
Y
Y
Mon-Fri 0800-1700, Sat 0900-1200
238
2 617 856
N/A Y
Y
Y
CV Escudo
Caixa Economica de Cabo Verde
CV Escudo
Cotacambios Agencia
CV Escudo
ECV Servicos Financeiros
CV Escudo
Senders must present Central Bank approval for amounts over $1,000 USD or local equivalent. Effective August 1st, 2009, Send Money Transfers from Cape Verde are subject to a 5% tax on charges.
Money Transfers sent to Cape Verde must include a Test Question. Maximum principal send amount is 2,500 USD or local equivalent at Banco Comercial do Atlantico locations.
CAYMAN ISLANDS
Mon-Thu 0700-1900, Fri-Sat 0700-2100
Fidelity Bank (Cayman)Ltd
1
949 7822
N/A Y
Y
Y
Y
KY Dollar
US Dollar
Senders and Payees must present a valid identification. Maximum send restriction of $7500 USD. Cruise sailors are able to send up to $2500 USD per person/ per transaction. Test question not available in
Cayman Islands.
CENTRAL AFRICAN REPUBLIC
Banque Internationale pour le Centrafrique (BICA)
Mon-Fri 0630-1430, Sat 0830-1200
236
61 00 42
N/A Y
Mon-Fri 0815-1500, Sat 0800-1200
236
61 31 90
N/A Y
Mon-Fri 0730-1230
236
61 40 58
N/A
Y
CFA Franc
Centrafricaine (BPMC)
Y
Y Y
CFA Franc
Commercial Bank Centrafrique
Y Y
CFA Franc
Money Transfers sent to Central African Republic must include a Test Question.Maximum principal send amount is 1 700 000 CFA per person/ per transaction/ per day. For any amounts exceeding
1,000,000 CFA an authorization of the Ministry of Economy is mandatory.
10/16/2009
Page 21 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
CHAD
Banque Commerciale Du Chari
Mon-Fri 0800-1730, Sat 0800-1200
235
51 5889
N/A Y
Mon-Thu 0730-1330, Fri 0730-1100, Sat 0900-1400
235
52 2828
N/A Y
Y Y
Mon-Thu 0700-1400, Fri-Sat 0700-1200
235
52 0693
N/A
Y Y
Mon-Fri 0730-1345, Sat 0730-1100
235
52 6595
N/A Y
Y
Y Y
CFA Franc
Commercial Bank Chad
CFA Franc
Ecobank Tchad
CFA Franc
Societe General S.G.T.B.
Y
Y Y
CFA Franc
Maximum send amount is 4.400.000 CFA Francs per person /per transaction /per day. For Money Transfers over 1,000,000 CFA Francs sent outside the CEMAC zone (Cameroon, Central African Republic,
Congo, Gabon, Equatorial Guinea and Chad), senders must present Central Bank approval. Valid ID is required for all payouts at SGTB and BIAT locations. Money Transfers sent to Chad must include a
Test Question.
CHILE
Chilexpress S.A.
Mon-Fri 0900-1900, Sat 1000-1400
56
800 200 102*
N/A Y
Y
Y
Mon-Fri 0830-2100, Sat 0900-2000, Sun 1100-1700
56
800 80 2727*
N/A Y
Y
Y
L Y Y
Daily 1100-2100
56
(2) 390 6000
N/A Y
Y
Y
Y Y
Y
L Y Y
CL Peso
DHL Worldwide Express Chile Limited
CL Peso
S.A.C.I. Falabella
CL Peso
Most locations close for 1-2 hours during lunch. Free Telephone Notification is available upon request. Send Money Transfers are subject to a 18% tax on charges. DHL locations offer Physical Delivery in
the cities of Arica, Iquique, Antofagasta, La Serena, Viña del Mar,Valparaíso, Concepción, Temuco, Puerto Montt, Punta Arenas, and Santiago. USD DOLLAR PAYOUT is available in some DHL and
Chilexpress locations. Please contact the CSC numbers for further information: DHL - 800-80-2727; Chilexpress - 800-200-102.
10/16/2009
Page 22 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
CHINA
Agricultural Bank of China
Daily 0800-2000
86
800 820 8668
Y
Mon-Fri 0830-1700
86
800 820 8668
Y
Daily 0900-1700
86
800 820 8668
Y
Daily 0800-2000
86
800 820 8668
Y
Y
Y
RMB (pay only)
US Dollar
China Everbright Bank
Y
Y
Y
Y
Y
Y
Y
Y
RMB
US Dollar
Chinapay E-Payment Service Co.Ltd
RMB (pay only)
Postal Savings Bank Of China
RMB (pay only)
US Dollar
Maximum principal payout amount is US$9,9999 at the Agricultural Bank of China; US$20,000 at China Everbright Bank; US$10 000 at Postal Savings Bank of China.Payee must present correct Money
Transfer Control Number (MTCN). The Sender must provide the Payee with the MTCN. Payee will not be able to collect the funds, the Sender must provide the Payee with the MTCN. Payee will be unable
to collect the funds in most countries without this information.. Effective immediately and until further notice, fixing transactions to China local currency is not allowed. This rule does not apply to transactions
originating from the USA and Spain. Payee must present correct Money Transfer Control Number (MTCN). As a Government requirement, please note it is illegal to send and payout any transaction in
relation to gambling. Payees must provide valid original identification. Local currency and USD payout are available at the China locations. China Everbright Bank locations and selected Postal Savings
Bank of China locations. For Postal Savings Bank of China US Dollar Payout locations, please call Postal Savings Bank of China Beijing CSC at +86 10 66599111 (ext. 8459). For China US Dollar Payout
locations, please call China Beijing CSC on 010 66599111 (ext. 8459). All agents in China do not pay fixed local currency(RMB)transactions.Maximum send amount at Postal Savings Bank of China China
is $10,000 USD per transaction. Maximun Send amount at China Everbright Bank: $9,000 USD per transaction. Maximun Send amount at Agricultural Bank of China: $9,000 USD per transaction. Some
Postal Savings Bank of China locations can only pay money transfers (they cannot send). For Postal Savings Bank of China Send locations, please call Postal Savings Bank of China Beijing CSC on 010
66599111 (ext. 8459). Until further notice, free telephone Notification is limited to cities that have Western Union locations. Most locations close for 2 hours during lunch. For further information, please call
China Customer Care Center at 8008208668 or 021 68664610. Sender must provide valid original identification. Test Question not available. Customers holding a HK/Macau/Taiwan Entry Permit must
produce a 2nd ID (Local Identification Card in HK/Macau/Taiwan). Chinese customers holding a foreign passport must produce a 2nd ID (Driving License, Student Card, Diplomat Card).
COLOMBIA
Acciones & Valores S.A.
Mon-Sat 0730-2000,Sun 1000-1600
57
(1) 651 0500
N/A Y
Y
Mon-Fri 0800-2030, Sat 0800-2000, Sun 0900-1600
57
018000 111 999*
N/A Y
Y
Y
CO Peso
US Dollar
Giros y Finanzas
Y
Y
CO Peso
US Dollar
Maximum principal Send and Payout amount is $ 7,500 USD or local equivalent per transaction. Senders and Payees must present valid Identification. Payouts are subject to a 0.4% tax on the principal
amount when applicable by local law. Payouts to Colombian residents over $2,000 USD or local equivalent will be issued a "For Deposit Only" check in Colombian Pesos requiring 24 hours clearance if
deposited into the Payee's checking account and 72 hours clearance if deposited into the Payee's savings account.Maximum Cash Payout to Non Residents is $3500 USD or local equivalent. Some
locations close for 1-2 hours during lunch. Free Telephone Notification is available upon request. Send Money Transfers are subject to a 16% tax on charges. Money Transfers can only be sent in
Colombian Pesos. Test question not available in Colombia. For Money Transfers over USD$500.00 or local equivalent, payee must present correct Money Transfer Control Number (MTCN). Payments in
USD depend upon availability at each location.
COMOROS
Societe Nationale des Postes
Mon-Fri 0800-1700, Sat 0800-1200
269
744 327
N/A Y
Y
Y Y
Comoro Franc
Maximum principal send amount is 1,000,000 Comoro Francs per transaction /per person /per day. Money Transfers sent to Comoros must include a Test Question.
10/16/2009
Page 23 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
CONGO
Banque COFIPA
Mon-Fri 0800-1430
242
81 1745
N/A
Mon-Fri 0730-1430, Sat 0800-1200
242
(242) 948363
N/A
Mon-Fri 0800-1530
242
(242) 81 0715
N/A Y
Mon-Fri 0800-1600, Sat 0900-1400
242
537 0904
N/A Y
Mon-Fri 0800-1530, Sat 0800-1400
242
81 1030
N/A Y
Y Y
CFA Franc
BGFIBank
Y
Y Y
CFA Franc
Credit Lyonnais
Y Y
CFA Franc
Ecobank
Y
Y Y
CFA Franc
La Congolaise de Banque
Y Y
CFA Franc
Maximum principal send amount is 1,000,000 CFA Francs per person / per transaction / per day outside the CEMAC region and 3 750 000 CFA in the CEMAC Region. CEMAC Region members are:
Cameroon, Gabon, Central Africa Republic, Equatorial Guinea, Chad and Congo Brazzaville. Money Transfers sent to Congo must include a Test Question.
COOK ISLANDS
Mon-Thu 0830-1700, Sat 0830-1230
FEXCO
682
29907
N/A Y
Y
Y
Y Y Y
NZ Dollar
Physical Delivery is available in the cities of Aitutaki, Atiu, Mangaia, Manihiki, Mauke, Mitiaro, Penrhyn, Pukapuka and Rarotonga. Handling fee of 15.00 New Zealand Dollar is applicable for payout in
islands other than Rarotonga and possibility of 24 hours delay for payouts in remote islands. Send And Payout Restrictions:Government Restrictions: Valid Government Photo Id Is Required For All
Transactions.
COSTA RICA
Mon-Fri 0700-2000, Sat 0830-1730, Sun 0830-1630
AirPak
506
800 777 7777*
N/A Y
Y
Y
Y
CR Colon
Some locations may issue checks for payouts over the equivalent to $500 USD in local currency. Free Telephone Notification is available upon request. Test question is not available. Senders & Payees
must provide a valid identification.
10/16/2009
Page 24 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
COTE D'IVOIRE (IVORY COAST)
Bank Of Africa Cote D'Ivoire
Mon-Fri 0800-1530
225
203 03400
Y
Y
Y
Y Y
Mon-Fri 0730-1730, Sat 0900-1330
225
202 53939
Y
Y
Y
Y Y
Mon-Fri 0800-1700
225
255 555
Y
Y
Y
Y Y
Mon-Fri 0800-1500
225
202 19990
Y
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1200
225
225 20 258723
Y
Y
Y
Y Y
Mon-Fri 0800-1630
225
203 19200
Y
Y
Y
Y Y
Mon-Fri 0745-1730
225
202 21212
Y
Y
Mon-Fri 0800-1800, Sat 0930-1300
225
257 944
Y
Y
Mon-Fri 0745-1815
225
201 234
Y
Y
CFA Franc
Banque de L'Habitat de Cote D'Ivoire "BHCI".
CFA Franc
CFA Franc
BICICI
CFA Franc
Bridge Bank Group
CFA Franc
Ecobank Cote d'Ivoire
CFA Franc
La Poste
Y Y
CFA Franc
Services Negoce Commerce Finances S.A.
Y
Y Y
CFA Franc
Societe Generale de Banques en Cote d'Ivoire
Y Y
CFA Franc
Maximum principal payout amount is 5.000.000 CFA Francs per person /per transaction /per day. Maximum principal send amount is 2.000.000 CFA Francs per person /per transaction /per day for transfers
sent to International and 5,000,000 CFA Francs per person /per transaction /per day for Intra-transfers. SNC (Services Negoce Commerce) can only send money to the CFA zone (Benin, Burkina Faso,
Cameroon, Central African Republic, Chad, Republic of Congo, Ivory Coast, Equatorial Guinea, Gabon, Guinea-Bissau, Mali, Niger, Senegal, Togo and France). Cory Finance can only send Money
Transfers to the UEMOA Zone (Benin, Burkina Faso, Ivory Coast, Guinea Bissau, Mali, Niger, Senegal, Togo). Money Transfers sent to Cote d'Ivoire must include a Test Question. Valid ID is required for
all payouts at Societe Generale locations. Payee must present correct Money Transfer Control Number (MTCN). In Country View Curtain Specification: Due to an enhancement to our current system, as of
April 6, 2007, Ivory Coast FLAs will only be able to view transactions available for payment in this country. Whilst we do not anticipate this to have a business impact or to generate any customer service
issues, please do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you have any queries regarding this specification.
CROATIA
Croatian Post (Hrvatska Posta)
Mon-Fri 0700-2015, Sat 0800-1415
385
(1) 483 9166
N/A Y
Y Y
Daily 24 hours
385
(21) 344 687
N/A Y
Y
Kuna
Splitska banka d.d.
Kuna
Maximum principal Send amount is 10,000 Kuna per person/per transaction/per day.Maximum principal send amount for agent Croatian Post is 10,000 Kuna per person per transaction/per day. Maximum
principal send amount for agent Splitska Banka is 22,000 Kuna per person/
per transaction/per day.
10/16/2009
Page 25 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
CUBA
Mon-Fri 0830-1730, Sat 0900-1200
Fincimex
53
537 204 1399
N/A
Maximum send amount is 300 USD every three months (No cents allowed). Money Transfers to Cuba can only be transmitted from designated agent locations in the United States. CSC operators cannot
record regular or credit card Money Transfers to Cuba except to military personnel or civilians working on the Military base at Guantanamo Bay Cuba. Eligible payees in Cuba for the purpose of receiving
both "Personal Remittances" and "Family Remittances" are restricted to residents of Cuban Households. Travelers to Cuba do not qualify as eligible payees by virtue of their visit to Cuba, even if they are
staying with relatives or at the residence of any other Cuban national. Foreign students in Cuba are considered temporary residents, and as such they are considered an eligible payee. The sender from the
United States CANNOT send more that $300 USD (total of all Personal Remittances and/or Family Remittances) to the same household within a three month period. The principal amount must be a whole
dollar amount, cents are not allowed. In the US, senders must present valid Identification, must provide the payee's full name and address, must be 18 years or older and must sign a Cuba Remittance
Affidavit. Money Transfers CANNOT be sent to any Senior Cuban Government officials or Communist Party officials, or any member of a household of a Senior Cuban Government official or Communist
Party official, or any other individual who is specifically prohibited from receiving transactions as designated by the US Treasury Department.
CURACAO
Mon-Fri 0800-1800, Sat 0900-1300
DHL Worldwide Express
599
737 2760
N/A Y
Y
Y
Y
AN Guilder
Payouts over $500 USD or local equivalent may be paid out in a combination of cash and check. Payouts are restricted to persons 18 years and older. Free Telephone Notification is available upon
request. Payouts are available with a valid passport or Curacao's government identification only. Senders must present a valid identification. Test question is not allowed.Full name required for all payouts,
no initials permitted.
CYPRUS
GAP Vassilopoulos Ltd.
Mon-Fri 0800-2100, Sat 1000-2200, Sun 0800-2200
357
(22) 710 400
N/A Y
Y
Mon-Fri 0800-1630
357
800 07777
N/A Y
Y
Y
Y Y
Euro
Societe Generale Cyprus
Y
Euro
Payees and Senders must provide valid identification. The Maximum principal payout amount is 3,000 euro per person /per transaction. Maximum principal send amount is 3,000 euro or USD equivalent per
person /per month. For every Send and Payout transfer from/to Cyprus, the Sender/Payee should provide a recent telephone or electricity bill or a municipal taxes or bank account statement showing the
address of their residence. Test Question is not available for payout in Cyprus.
CYPRUS (NORTHERN)
Mon-Fri 0815-1615
Kibris Iktisat Bankasi Ltd.
90
(392) 228 5300
N/A Y
Y
Y Y
Pound Sterling
US Dollar
Maximum principal Payout amount is $20,000 USD or local equivalent per person/per transaction/per day.
10/16/2009
Page 26 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
CZECH REPUBLIC
Intercash S.R.O.
Daily 0800-2200
420
800 190009*
N/A Y
Mon-Fri 0800-2000, Sat 0900-2000
420
800 22 11 00
N/A Y
Mon-Fri 0900-1800, Sat-Sun 1000-1400
420
(02) 2422 9524
N/A Y
Mon-Fri 0900-1800
420
221 105371
N/A Y
Y
Y Y
CZ Koruna
P.E.S. Penezni Expresni Service S.R.O.
Y Y
CZ Koruna
Euro (send only)
Sportturist Special spol S.R.O.
Y
Y Y
CZ Koruna
Travelex Czech Republic
Y Y
CZ Koruna
US Dollar
Maximum Principal Payout amount is $5,000USD or local equivalent per person/ per day/ per transaction at Raiffeisenbank locations. Maximum Principal send amount is $5,000USD or local equivalent per
person/per day/per transaction at Raiffeisenbank locations. Receiver must be 17 years old to collect money showing full valid id. Non residents are allowed a passport or a driving licence with photo.
nationals can show other ID. Send Money Transfers in US Dollars are available at all InterCash s.r.o, P.E.S. Penezni Expresni Service SRO and Sportturist Special locations. Payouts in US Dollar are only
available at Raiffeisenbank locations.Send Money Transfers in Euro are available at some selected locations from P.E.S. Penezni Expresni Service SRO.
DEMOCRATIC REPUBLIC OF CONGO
Access Bank
Mon-Fri 0800-1800, Sat 0800-1500
243
522 428463
N/A Y
Mon-Fri 0800-1600, Sat 0800-1200
243
(81) 500 1016
N/A Y
Y Y
Mon-Fri 0700-1600, Sat 0700-1200
243
98 204 965
N/A Y
Y Y
Mon-Fri 0800-1600, Sat 0900-1400
243
811 778 057
N/A
Y Y
Mon-Fri 0730-1630, Sat 0730-1430
243
817 004 000
N/A
Y Y
Mon-Fri 0800-1600, Sat 0900-1200
243
(99) 090 1220
N/A Y
Y
Y Y
US Dollar
Banque Commerciale du Congo BCDC
US Dollar
Banque Congolaise
US Dollar
Banque Internationale de Credit.
US Dollar
Banque Internationale pour l'Afrique au Congo
US Dollar
Ecobank RDC
Y
Y Y
US Dollar
Maximum principal Payout amount is $10,000 USD per person /per transaction /per day. Maximum principal Send amount is $2,500 USD per person/per transaction/per day for transfer sent from Congo to
International to international. Maximum principal send amount is US$ 7,500 per person/per transaction/ per day for intra-transfers withing Congo. Maximum principal send amount for Mister Cash Tranfert
Agent is US$5,000 per person /per transaction /per day for intra-transfers within Congo. Money Transfers sent to the Democratic Republic of Congo must include a Test Question.
10/16/2009
Page 27 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
DENMARK
Fexco Money Transfer A.B.
Mon-Fri 0800-2000, Sat 0800-1700, Sun 1000-1600
45
80 20 00 40*
N/A Y
Mon-Fri 0900-1815, Sat 0900-1415
45
80 20 03 03
N/A Y
Y
Y Y
DK Krone
Post Danmark A/S
Y Y
DK Krone
Payees must present an Acceptable Documentary Evidence of Identity when receiving money. Maximum principal Payout amount is 35,000 DKK per person /per transaction /per day at Post Danmark
locations only. Maximum principal Send amount is 30,000 DKK per person /per transaction /per day at Post Danmark locations only. For transactions of amounts over 7,400 DKK, the sender must have valid
ID at Post Danmark and FEXCO locations. Payout without ID on test question is possible if the transaction is below 1000 USD or local equivalent. The payee must provide a copy of the official Police report
stating loss of ID, no more than two months old.
DJIBOUTI
BCMIR
Sun-Thu 0815-1800
253
358 885
N/A
Sat-Thu 0730-1800
253
35 1616
N/A Y
Y Y
DJ Franc
US Dollar
La Poste de Djibouti
Y
Y Y
DJ Franc
US Dollar
Maximum principal Payout and Send Amount is 900.000 Djibouti Franc per transaction. Money Transfers sent to Djibouti must include a Test Question. US DOLLAR PAYOUT AND SEND IS NOT
AVAILABLE IN AGENCIES OF LA POSTE.
DOMINICA
H.H.V. Whitchurch & Co. Ltd.
Mon,Thu 0800-1700, Tue, Wed, Fri 0800-1600 Sat 080
1
448 1665
N/A Y
Y
Y
1
1200 7380
N/A Y
Y
Y
Y Y
EC Dollar
Free Telephone Notification is available upon request. Senders and Payees must present a valid identification.
DOMINICAN REPUBLIC
Agente de Cambio Remesas Vimenca
Daily 0730-2200
Y Y
L
DO Peso
FREE PHONE NOTIFICATION AND PHYSICAL DELIVERY SERVICE FROM ALL COUNTRIES UPON REQUEST. Receiver must be 18 years old to collect money. Payees must provide valid
identification. Reason for the transaction must be provided when receivers collect US $5,000 and more or local equivalent. Maximum principal Send amount is $5,000 USD or local equivalent. The
Dominican Republic has extended the ID expiration date of the national id card containing expiration dates 2004-2007 to 2009. Free Telephone Notification and Physical Delivery are available upon request.
Messages to the Dominican Republic are free for the first 10 words. Test question is only available as complementary to the presentation of a valid ID, if the sender requests it.
EAST TIMOR
Mon-Fri 0900-1630, Sat 0900-1200
Pacific Holdings Timor Ltd.
670
332 1589
Y
Y
Y Y
US Dollar
Maximum principal Payout amount is $10,000 USD per person/per transaction/per day. Maximum principal Send amount is $20,000 USD per person/per transaction/per day. For amounts over $5,000 USD,
sender ID and approval from the Central Payments Authority must be provided. Maximum principal Payout amount is $10,000 USD per person/ per transaction/ per day. Maximum principal Send amount is
$20,000 USD per person/ per transaction/ per day. For amounts over $5,000 USD, sender ID and approval from the Central Payments Authority must be provided. Payee must present correct Money
Transfer Control Number (MTCN).
10/16/2009
Page 28 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
ECUADOR
DHL Internacional del Ecuador S.A.
Mon-Fri 0800-2000, Sat-Sun 0900-1700
593
1 800 989 898
N/A Y
Y
Y
Y Y
Daily 24 hours
593
1 800 937 837
N/A Y
Y
Y
Y Y
US Dollar
Transferunion, S.A.
US Dollar
Maximum principal Send or Payout amount is $10,000 USD per person/per day. Send Money Transfers are subject to a 12% tax on service charges. Free Telephone Notification is available upon request.
Free Message for inbound transactions is available upon request. All transfers to Ecuador must include receiver's full name, as shown in ID. The agency Montañita Express located in Montañita, from our
agent Transferunion S.A., pays a maximum of US$3.000. In Country View Curtain Specification: Due to an enhancement to our current system, as of 04/16/07, Ecuador FLAs will only be able to view
transactions available for payment in this country.Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network
Agent CSC or the Western Union corresponding IROC if you have any queries regarding this specification.
EGYPT
International Business Associates
Mon-Thu 0830-1330, Fri 1500-2200, Sat-Sun 0830-220
20
(202) 275 55165
N/A Y
Y
Y
L Y
L
US Dollar
Maximum principal cash Payout amount is $5,000 USD per transaction. For amounts over 5,000 USD, customers can collect the amount in check at IBA locations in Cairo and can collect the amount in
cash at all Misr America International Bank locations in Cairo. Payees must provide valid identification. The option Pay Without ID on Test Question alone is not available in Egypt. Test Question is not
available. Physical Delivery is limited to the Cairo metropolitan area. Some locations are open on Friday from 15:00 until 21:00.
EL SALVADOR
Mon-Fri 0900-1700, Sat 0800-1400, Sun 0900-1200
AirPak
503
250 8600
N/A Y
Y
Y
Y
US Dollar
Maximum principal Send amount is $7500 USD or local equivalent per transaction. All send Money Transfers are subject to a 13% tax on charges. Free Telephone Notification is available upon request.
Test Question is not available. Senders & Payees must provide a valid identification.
EQUATORIAL GUINEA
Bgfibank Guinee Equatoriale
Mon-Fri 0800-1430
240
(09) 6352
N/A
Mon-Fri 0800-1800, Sat 0800-1400, Sun 0800-1200
240
(09) 6441
N/A Y
Mon-Fri 0800-1400
240
(09) 3337
N/A Y
Y
CFA Franc
Guinea Ecuatorial De Correos Y Telecomunicaciones
Y Y
CFA Franc
Societe Generale de Banque en Guinee Equatoriale
Y
Y Y
CFA Franc
Maximum principal payout amount is 5,000,000 CFA Francs per person /per transaction /per day. Maximum principal send amount is 4,400,000 CFA Francs per person /per transaction /per day. Valid ID is
required for all payouts at Societe Generale locations. For Money Transfers over 1,500,000 CFA Francs, senders must present an authorization from the Exchange authority of the Ministry of Economy.
ERITREA
Commercial Bank of Eritrea
Mon-Fri 0800-1100/1400-1600, Sat 0800-1100
291
(1) 122425
N/A Y
Y Y
Mon-Sun 0745-1930
291
(1) 120735
N/A Y
Y Y
Nafka (pay only)
Himbol Financial Services
Nafka (pay only)
Money Transfers sent to Eritrea must include a Test Question. All locations close from 12:00 to 14:00 for lunch.
10/16/2009
Page 29 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
ESTONIA
Estonia Post
Mon-Thu 0800-1800, Fri 0800-1700, Sat 0900-1700
372
625 7250
N/A
Daily 0900- 2000
372
51 41 904
N/A
Y
EE Kroon
Exchange International Ou
EE Kroon
US Dollar
Maximum principal Send or Payout amount is $3000 USD or local equivalent per person/per transaction/per day. The maximum amount which can be paid within Estonian Post locations is 3000 Euro /
local equivalent per person / per day. The maximum amount that can be sent within Estonian Post locations is 2000 EUR per person / per day. Senders and Payees must present valid Identification. In
Country View Curtain Specification: Due to an enhancement to our current system, as of March 1st, 2007,Estonia FLAs will only be able to view transactions available for payment in this country. Whilst we
do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you have
any queries regarding this specification.
ETHIOPIA
Commercial Bank of Ethiopia
Mon-Fri 0800-1500, Sat 0800-1100
251
(115) 504 012
N/A Y
Y Y
Mon-Fri 0800-1200/1300-1600, Sat 0800-1200
251
(11) 553 6661
N/A Y
Y
Mon-Fri 0800-1700, Sat 0800-1200
251
(11) 466 1103
N/A Y
Y Y
Construction and Business Bank
Dashen Bank
Maximum principal Payout amount is 60.000 or it's USD equivalent. Please note that all transactions must be sent under the "Ethiopia USD" option in the system, but they will be paid out to customers in
Ethiopia in Local ET Birr ONLY. All this due to regulatory requirements. Money Transfers sent to Ethiopia must include a Test Question.
FALKLAND ISLANDS
Fortuna Ltd.
Mon-Fri 0800-1630
500
22 616
N/A Y
Y
Y
Mon-Fri 0900-1700
691
330 2936
N/A Y
Y
Y Y
Mon-Fri 0900-1700
691
320 7886
N/A Y
Y
Mon-Fri 0900-1700
691
350 3870
N/A Y
Y
FK Pounds
No restrictions.
FEDERATED STATES OF MICRONESIA
CTSI Logistics Chuuk INC
US Dollar
CTSI Logistics Pohnpei INC
Y
Y Y
US Dollar
CTSI Logistics Yap INC
Y Y
US Dollar
No restrictions.
10/16/2009
Page 30 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
FIJI
City Forex (Fiji) Pty Ltd
Mon-Fri 0900-1630, Sat 0900-1300
679
670 1666
N/A Y
Y
Y
Mon-Fri 0900-1700, Sat 0900-1300
679
8 303 566
N/A Y
Y
Y
Mon-Fri 0800-1700, Sat 0900-1200
679
3 314 812
N/A Y
Y
FJ Dollar
Exchange and Finance (Fiji) PYT Ltd.
FJ Dollar
Fexco
Y
Y
FJ Dollar
Senders must provide valid Identification. Senders must provide a reason for the transaction. For personal remittances (such as gifts), maximum principal Send is FJD500 per person per year. Supporting
documents must be provided if an individual wishes to send beyond FJD500 a year, or if the purposes of transaction is for other reasons.Valid government photo ID is required for all transactions. Test
Question is available.
FINLAND
Mon-Fri 0900-2100, Sat 0900-1800, Sun 1100-1700
358
0800 14 14 14*
N/A Y
Y
Y Y
Daily 0900-1630
358
9 615 13852
N/A Y
Y
Y Y
Euro
Travelex
Euro
Payees must present an Acceptable Documentary Evidence of Identity to receive money. Payout without ID on test question is possible if the transaction is below 1000 USD or local equivalent. The payee
must provide a copy of the official.Police report stating loss of ID, no more than two months old.
FRANCE
La Banque Postale
Mon-Fri 0800-1900, Sat 0800-1230
33
0 825 009 898
N/A Y
Mon-Sat 0900-1900
33
0 825 825 842
N/A Y
Y
Y
L
Y
L
Euro
Societe Financiere de Paiement "SFP"
Euro
Maximum Principal payout amount at La Banque Postale and Goffin Bank is 7 600 Euro per person /per transaction /per day. Maximum principal payout amount at Credit Commercial de France, Societe
Financiere de Paiements locations and CPR Billets is 8 000 EURO per person /per transaction /per day. Payees must provide valid identification at all Credit Commercial de France locations. At La Banque
Postale locations, a payout without ID is possible if transaction is below 500 USD or local equivalent. At La Banque Postale locations, the payee must provide proof of lost ID of less than two month issued
by French Police Authorities (document is deliverable in French police stations). La Banque Postale will not pay if the payee presents a valid ID and a Test Question is tied to the transaction. At Societe
Financiere de Paiements,a payout without ID is possible if transaction is below 500 USD or local equivalent. At Societe Financiere de Paiements, the payee must provide proof of lost ID of less than one
month issued by French Police Authorities (the document is deliverable in French police stations). Societe Financiere de Paiements will not pay if the payee presents a valid ID and a Test Question is tied to
the transaction. For payments at Societe Financiere de Paiements locations, first name and last name on the beneficiary ID must exactly match with the first name and last name keyed in the transaction
system. Senders must present valid Identification. Payments above 1,500 euros, may require a 48h duration in some post offices. Receiver must be over 16 years old with a valid ID to collect money. In
Country View Curtain Specification: "Following the set-up of a new functionality as from July 2nd, 2007, you will only be able to access to transactions available for payment in France, and to transactions
sent from your location. Even though we believe that this functionality will have no impact at an operational or commercial level, do not hesitate to contact your customer service for any questions relative
to this announcement."
FRENCH GUIANA
Mon-Fri 0715-1430
La Poste
594
0 825 00 98 98
N/A Y
Y
Y
L
Euro
Maximum Principal payout amount at La Poste and Goffin Bank is 7 600 Euro per person /per transaction /per day. Maximum principal payout amount at Societe Financiere de Paiements locations and CPR
Billets is 8 000 EURO per person /per transaction /per day. At La Poste locations, a payout without ID is possible if transaction is below 500 USD or local equivalent. At La Poste locations, the payee must
provide proof of lost ID of less than two month issued by French Police Authorities (document is deliverable in French police stations). La Poste will not pay if the payee presents a valid ID and a Test
Question is tied to the transaction. At Societe Financiere de Paiements,a payout without ID is possible if transaction is below 500 USD or local equivalent. At Societe Financiere de Paiements, the payee
must provide proof of lost ID of less than one month issued by French Police Authorities (the document is deliverable in French police stations). Societe Financiere de Paiements will not pay if the payee
presents a valid ID and a Test Question is tied to the transaction. Senders must present valid Identification.
10/16/2009
Page 31 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
FRENCH POLYNESIA
Banque de Polynesie
Mon-Thu 0745-1530, Fri 0745-1430
689
466 699
N/A Y
Y
Y Y
Mon-Fri 0730-1800, Sat 0800-1400
241
443946
N/A Y
Y
Y Y
Mon-Fri 0730-1630
241
775762
N/A
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1300
241
44 12 175
N/A Y
Y
Y Y
Mon-Fri 0800-1800
241
741991
N/A Y
Y
Y Y
CFP Franc
No restrictions.
GABON
Banque Gabonaise et Francaise Internationale
CFA Franc
BICIG
CFA Franc
Ecobank Gabon
CFA Franc
Gabon Poste
CFA Franc
Maximum principal Send amount is 2.500.000 CFA Francs per person/per transaction/per day. Senders must present Central Bank approval for amounts over 2.500.000 CFA Francs. Money Transfers sent
to Gabon must include a Test Question.In Country View Curtain Specification: Due to an enhancement to our current system, as of April 25th, Gabon FLAs will only be able to view transactions available for
payment in this country. Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western
Union corresponding IROC if you have any queries regarding this specification.
10/16/2009
Page 32 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
GAMBIA
Access Banking Gambia Limited
Mon-Fri 0800-1800, Sat 0800-1500
220
439 83 73
N/A Y
Y
Y Y
Mon-Fri 0800-1830, Sat 0900-1800
220
422 41 27
N/A Y
Y
Y
Mon-Fri 0800-1800
220
439 9033
N/A Y
Y
Y Y
Mon-Sat 0800-1800
220
439 90 60
N/A Y
Y
Y Y
Mon-Fri 0800-1830, Sat 0900-1300
220
437 7773
N/A Y
Y
Y Y
Mon-Fri 0800-1600, Sat 0930-1330
220
446 67 11
N/A Y
Y
Y Y
Mon-Thu 0800-1500, Fri 0800-1300, Sat 0830-1300
220
439 08 60
N/A Y
Y
Y Y
Mon-Fri 0800-1700
220
422 29 71
N/A
Y
Y Y
Mon-Thu 0800-1600, Fri 0800-1230
220
439 80 41
N/A Y
Y
Y Y
Dalasi
Bank PHB (Gambia)
Dalasi
Ecobank Gambia
Dalasi
First International Bank Ltd
Dalasi
Guaranty Trust Bank (Gambia) Ltd
Dalasi
Oceanic Bank Gambia Limited
Dalasi
Reliance Financial Services Company Limited
Dalasi
Standard Chartered Bank
Dalasi
Trust Bank Limited
Dalasi
Maximun Send amount: 5,000 USD or equivalent in local currency. Money Transfers sent to Gambia must include a Test Question.
10/16/2009
Page 33 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
GEORGIA
Bank of Georgia
Mon-Fri 09300-2000, Sat 1000-1700, Sun 1000-1600
995
(32) 444158
N/A Y
Mon-Fri 0930-1730
995
(32) 925 555
N/A Y
Mon-Fri 1000-1700, Sat 1000-1400
995
(32) 220661
N/A Y
Mon-Fri 1000-1900, Sat 1000-1500
995
(32) 955702
N/A Y
Daily 24 hours
995
7495 797 2197
N/A
Y
Y
US Dollar
Jsc Bank Republic Georgia
Y
Y
US Dollar
JSC TBC Bank
Y
US Dollar
United Georgian Bank
Y
Y
US Dollar
Y
US Dollar
In Country View Curtain Specification:
Due to an enhancement to our current system, as of February 21, 2007,Georgia FLAs will only be able to view transactions available for payment in this country. Whilst we do not anticipate this to have a
business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you have any queries regarding this
specification. Senders and Payees must present valid Identification.
10/16/2009
Page 34 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
GERMANY
AGW allgemeine Geldwechsel
Mon-Fri 0800-2000, Sat 0900-1600
49
(180) 18 18123
N/A Y
Mon-Fri 0730-1800, Sat 0800-1200
49
(180) 30 30 330
N/A
Mon-Fri 0800-2000, Sat 0800-1700
49
(180) 18 18 123
Mon-Fri 0800-2000
49
Mon-Fri 0800-2000
Y
Y
N/A Y
Y
Y
(180) 181 8123
N/A Y
Y
Y
49
(180) 18 18 123
N/A
Y
Y
Daily 0730-2100
49
(180) 52 25822
N/A Y
Mon-Fri 0830-1800, Sat 0830-1200
49
(180) 18 18123
N/A
Y
Y
Mon-Fri 0800-1800
49
(180) 18 18123
N/A Y
Y
Y
Mon 0900-1800, Tue-Wed 0900-1630, Thu 0900-1800,
49
2262 982 146
N/A Y
Y
Y
Mon-Fri 0800-1800
49
(180) 18 18123
N/A Y
Y
Y
Mon-Fri 0800-2000, Sat-Sun 0800-1800
49
(180) 18 18123
N/A
Y
Mon-Fri 0830-1700
49
723 199 2330
N/A
Y
Y
Mon-Fri 0830-1700
49
(180) 181 8123
N/A Y
Y
Y
Mon-Fri 0830-1800
49
(180) 18 18 123
N/A
Y
Y
Mon-Fri 0900-1700
49
(180) 18 18 123
N/A Y
Y
Y
Euro
Deutsche Postbank A.G.
Euro
Duesseldorf
Euro
Kreissparkasse Freudenstadt
Euro
Kreissparkasse Munchen
Euro
Reisebank
Y
Euro
Rekoda Verwaltungs - GMBH
Euro
Sparkasse Chemnitz
Euro
Sparkasse Der Homburgischen Gemeinden
Euro
Sparkasse Freiburg
Euro
Sparkasse Heidenheim
Euro
Sparkasse Pforzheim Calw
Euro
Sparkasse Schwarzwarld Baar
Euro
Sparkasse Waiblingen
Euro
Travelex GMBH
Euro
10/16/2009
Page 35 of 107
Country
Agent
Currency
Western Union International Bank GMBH
Mon-Fri 0900-2000, Sat 0900-1700
Intl Code
In Country
Number
49
800 33 44 33 55
MM QC QP P T D M Q
N/A Y
Y
Euro
Test Question is not available for payout in Germany. Payees must provide valid identification. Payees must be of legal age. There are special LPMT-thresholds in place for transactions sent to Poland,
Czech Republic, Ireland, Portugal, Russia, Ukraine, Lithuania, Estonia, Latvia, Moldova, Tajikistan and Azerbaijan. If you have any question regarding this procedure please contact your responsible
partners. Sender must be of legal age. Beginning in July 2009, the Western Union system will automatically reject certain transactions: These transactions will be rejected at certain principal thresholds and
according to other criteria, which we are not publishing so as not to compromise the integrity of the controls. Western Union will refund the money plus the fees back to the sender. The process can take
from 24 to 48 hours before the sender will be contacted. Money Transfers Service is provided at all Agent locations in Germany. Payouts are available at German Post Offices located in all major cities.
Please contact Deutsche Postbank A.G. Customer Service Center at (0180) 30 30 330 for the nearest location.
GHANA
Agricultural Development Bank
Mon-Fri 0830-2030, Sat 0900-1300
233
(21) 236 884
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1400
233
(21) 734 511
Y
Y
Y
Mon-Fri 0830-1430
233
(21) 672 895
Y
Mon-Fri 0800-1700, Sat 0900-1400
233
(21) 680 863
Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0800-1430
233
(21) 246 682
Y
Y
Y
Mon-Fri 0830-1700, Sat 0900-1300
233
(21) 672 220
Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0830-1500
233
(21) 257 672
Y
Y
Y Y
New Ghana Cedi (pay only)
Arb Apex Bank
Barclays Bank Of Ghana Ltd
Y Y
Ecobank Ghana Ltd.
National Investment Bank Ltd
Standard Chartered Bank Ghana Ltd.
The Trust Bank Limited
Money Transfers sent to Ghana must include a Test Question. Agents can pay transfers with Test Question and answer to waive ID for amount up to 1,000 USD or local equivalent. EXCEPTIONS ONLY FIRST PRIORITY SHOULD ALWAYS BE TO OBTAIN ID. Payee must present correct Money Transfer Control Number (MTCN).
GIBRALTAR
Mon-Fri 0700-2230, Sat 0900-1900, Sun 0900-1700
FEXCO
350
51 999
N/A Y
Y
Y Y
Pound Sterling
Maximum principal Send and Payout amount is $5,000 USD or local equivalent per person/per day. Senders must present valid Identification for amounts over 2.000 British Sterling.
GREECE
Christopher C. Varvias & Associates
Mon-Fri 0800-2100, Sat 0900-2100, Sun 1000-2100
30
210 900 5000
N/A Y
Mon-Fri 0800-2000, Sat 0800-1900, Sun 0800-1600
30
801 113 8000*
N/A Y
Y
Y
Y
Y
L
Y
L
Euro
ELTA - Hellenic Post
Euro
Money transfers to be paid without valid ID must include a test question. The maximum payout amount without valid Id is 500 USD or local equivalent. Maximum principal Send amount is 10,000 EURO per
person/ per transaction/ per day at Christopher C. Varvias & Associates and Elta-Hellenic Post locations. For additional information, please call Christopher Varvias CSC at 800 100 20 20 or Elta-Hellenic
Post CSC at 80 111 38 000. All Military personnel from the member states of NATO, stationed in Greece, need to present next to a valid ID, an individual or collective movement order issued by an
authorized agency/state of the North Atlantic Treaty Organization (NATO), in order to send and receive transactions.
10/16/2009
Page 36 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
GRENADA
Mon-Fri 0800-1630, Sat 0900-1300
Renwick, Thompson & Co.
1
444 2274
N/A Y
0 825 00 98 98
N/A Y
Y
Y
Y Y
Y
Y
EC Dollar
GUADELOUPE
Mon-Fri 0800-1900
La Poste
590
L
Euro
GUAM
Atop International Corporation DBA Expo Travel and
Insurance Ltd.
Mon-Fri 0900-1730, Sat 0900-1200
1
(671) 647 4250
N/A Y
Y
Y
L
Mon-Fri 0800-1700, Sat 0800-1400
1
(671) 646 2855
N/A Y
Y
Y
L
Mon-Sat 0800-1900, Sun 0800-1730
1
(671) 649 2679
N/A Y
Y
Y
L
Daily 0600- 2200
1
(671) 475 1555
N/A Y
Y
Y
Mon-Sat 0900-2000, Sun 0900-1700
1
(671) 649 2958
N/A Y
Y
Y
US Dollar
Consolidated Transportation Services Incorporated
(GUAM) DBA CTSI Logistics GUAM
US Dollar
Copy Express, Inc
US Dollar
Culguam Inc Dba Island Fresh Iga
US Dollar
SH Enterprises Inc. DBA California Mart
L
US Dollar
GUATEMALA
Mon-Fri 0730-1900, Sat 0800-1500
AirPak
502
801 2360 1737
N/A Y
Y
Y
Y
Quetzal
Maximum principal send amount is US$10 000 in local currency. Payees must provide valid identification. Send Money Transfers are subject to a 12% tax on charges. For transactions for amounts over
$1000.00 USD, the sender must have valid ID. Free Telephone Notification is available upon request. Test question is not available. Senders & Payees must provide a valid identification.
10/16/2009
Page 37 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
GUINEA
BICIGUI
Mon-Thu 0815-1230/1415-1715, Fri 0815-1300/1430-17
224
431516
N/A
Mon-Sat 0815-1630
224
455876
N/A
Y
Y
Mon-Thu 0815-1230/1415-1615, Fri 0815-1330/1500-16
224
451226
N/A Y
Y
Y
Mon-Thu 0800-1700, Fri 0800-1500, Sat 0900-1300
224
431100
N/A Y
Y
Y Y
Y Y
GN Franc (pay only)
Ecobank
GN Franc (pay only)
Societe Generale de Banques en Guinee-S.G.B.G.
GN Franc (pay only)
SOFIG
GN Franc (pay only)
Maximum principal Send amount is $5,000 USD per person/per transaction/per day. Send Money Transfers are subject to a 13% tax on charges. Money Transfers sent to Guinea must include a Test
Question. Valid ID is required for all payouts at Societe Generale locations.
GUINEA-BISSAU
Banco da Uniao
Mon-Fri 0800-1830, Sat 0800-1300
245
245 207162
N/A
Mon-Fri 0900-1430
245
245 207112
N/A Y
Y
Y Y
Mon-Fri 0730-1630, Sat 0900-1300
245
245 207112
N/A Y
Y
Y Y
Mon-Thu 0830-1800, Fri 0830-1700
245
245 205343
N/A Y
Y Y
CFA Franc
CFA Franc
Ecobank
CFA Franc
Sociedade Financeira Internacional de Guinee-Bissau
Ltda.
Y Y
CFA Franc
Maximum Payout: 5,000,000 CFA Franc per transaction at Sociedade Financeira Internacional de Guinea Bissau, Banco da Uniao and Banque Regionale de Solidarite; 3,000,000 CFA Franc at Ecobank.
Money Transfers sent to Guinea-Bissau must include a Test Question. Maximum principal Send amount is 2,000,000 CFA per transaction/per day.
GUYANA
Mon-Fri 0730-1800, Sat 0900-1500
G.K.R.S.
592
(227) 51 41
N/A Y
Y
Y
Y Y
GY Dollar
Free Telephone Notification is available upon request. Senders and Payees must present a valid identification. Test question not available.
10/16/2009
Page 38 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
HAITI
Acra Financial Services
Mon-Fri 0800-1600, Sat 0800-1400
509
223 2081
N/A Y
Y
Mon-Fri 0830-1700, Sat 0830-1300, Sun 0830-1300
509
(2) 945 5050
N/A Y
Y
509
229 5900
N/A Y
Y
Y
Y Y
US Dollar
Capital Bank S.A.
Y
HT Gourde
US Dollar
Sogebank (Societe Generale Haitienne de Banque S.A.) Mon-Fri 0800-1700, Sat 0830-1300
Y
Y
US Dollar
Free Telephone Notification is available when sending to Haiti. Send Money Transfers are subject to a 10% tax on charges. Maximum principal Sent amount from Haiti to Colombia is $1,100 USD per
person /per transaction /per day. Maximum principal sent amount from Haiti to Nigeria is 1000 USD per person/per transaction /per day. Test Question is not allowed.
HONDURAS
Mon-Fri 0830-1900, Sat 0830-1700, Sun 0830-1500
Airpak
504
800 220 5151
N/A Y
Y
Y
Y
Lempira
Payees and senders must provide valid identification. Test question is not available. Only individuals older than 18 years old are allowed to receive money transfers. Some locations may issue checks for
payouts over $1000 USD or local currency equivalent. For transactions over $7,500.00 USD or local equivalent, senders must provide documentation; for example: Receipts, invoices, quotations, etc. Only
one transaction per person, per day, to the same beneficiary is allowed. Two or more senders cannot send transfers to the same beneficiary, in the same country, on the same day. Free Telephone
Notification is available upon request. Senders & Payees must provide a valid identification.
10/16/2009
Page 39 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
HONG KONG
City Foreign Exchange Ltd.
Mon-Sat 0900-2200, Sun 0900-2130
852
2739 2832
Y
Y
Y
Y Y
Mon-Fri 0830-1800, Sat 0830-1300
852
239 80255
Y
Y
Y
Y Y
Daily 0800-2000
852
9117 9088
Y
Y
Y
Y Y
Mon-Fri 0900-1800, Sat 0900-1300
852
2117 9088
Y
Y
Y
Y
Mon-Fri 0900-1800, Sat 0900-1500
852
2311 0014
Y
Y
Y
Y Y
Mon-Sat 0800-2000
852
2261 0201
Y
Y
Y
Y
Y Y
Mon-Sat 0800-2000
852
2853 9888
Y
Y
Y
Y
Y Y
Mon-Fri 0830-2230, Sat 0830-2230, Sun 0830-2200
852
2367 9366
Y
Y
Y
Y
Y Y
HK Dollar
US Dollar
CIU Express Co. Ltd.
HK Dollar
Global Travel Hong Kong
HK Dollar
US Dollar
Hong Kong Post
HK Dollar
Lotus Forex Limited
HK Dollar
US Dollar
Travelex Currency Exchange Ltd.
HK Dollar
US Dollar
Travelex Hong Kong Ltd.
HK Dollar
US Dollar
Wall Street Exchange Limited
HK Dollar
US Dollar
It is illegal to transmit (to pay or to send) any transaction in relation to gambling within or outside Hong Kong. Payee must present correct Money Transfer Control Number (MTCN). Payouts in US Dollars
are available from all City Foreign Exchange Ltd., Patel's Wall St. Exchange and Lotus Forex Ltd. Locations. All Hong Kong Post locations only Pay and Send MT in local currency (HK Dollar). Maximum
principal Payout is HK$35,000 per transaction at HK Post locations. It is illegal to transmit (to pay or to send) any transaction in relation to gambling within or outside Hong Kong. All Global Travel locations
can send only in local currency (HKD). Send transfers in US Dollars are available from all City Foreign Exchange Ltd., Patel's Wall St. Exchange and Lotus Forex Ltd. locations. Maximum principal Send is
HK$35,000 per transaction at HK Post locations. Maximum principal Send is HK$58,208 per transaction at Travelex locations.
HUNGARY
Hungarian Post Pte Ltd
Mon-Fri 0800-2000, Sat 0800-1400
36
(01) 456 6030
N/A
Daily 0700-2200
36
1 235 8484
N/A
Y Y
Forint
Intercash RT
Y
Y
L
Forint
US Dollar
For Money Transfers over 7,500 USD or local equivalent, Receivers must provide a reason for the transaction. Test question not available. Payees must provide a valid identification. For Money Transfers
over 7,500 USD or local equivalent, Senders must provide a reason for the transaction. Senders must provide a valid identification. Most locations close for 1-2 hours during lunch.
10/16/2009
Page 40 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
ICELAND
Landsbanki (National Bank of Iceland)
Mon-Fri 0900-1700, Sat 1000-1400
354
410 4200
N/A Y
Y
Y
Y
IS Krona
Senders must present valid Identification. Test Question is not available in Iceland. Payees must present an Acceptable Documentary Evidence of Identity when receiving money.
10/16/2009
Page 41 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
INDIA
Mon-Sat 0800-2000
91
(91) 022 285 01658
Y
Y
Y Y
Mon-Fri 1000-1700, Sat 1000-1300
91
(91) 022 215 3968
Y
Y
Y
Mon-Fri 1000-1700, Sat 1000-1400
91
(91) 011 8523638
Y
Y
Y
Mon-Sat 1000-1500
91
(91) 11 2309 6114
Y
Y
Y
ING Vysya Bank Ltd.
Mon-Fri 1030-1630, Sat 1030-1300
91
(91) 80 250 05351
Y
Y
Y
Paul Merchants Limited
Daily 0800-2100
91
(91) 172 272 5090
Y
Y
Y
Daily 0900-2100
91
(91) 011 233 53722
Y
Y
Y
Mon-Fri 1030-1630, Sat 1030-1300
91
(91) 022 22808316
Y
Y
Y
Mon-Fri 1030-1430, Sat 1030-1230
91
(91) 022 2283 1041
Y
Y
Y
Mon-Sat 0930-1800
91
(91) 11 261 70661 e
Y
Y
Y
Mon-Fri 0930-1930, Sat 0930-1800
91
(91) 022 2641 1029
Y
Y
Y
Mon-Sat 1000-1800
91
(91) 022 2207 1501
Y
Y
Y
AFL Limited
IN Rupee (pay only)
Andhra Bank
IN Rupee (pay only)
HDFC Bank Ltd.
IN Rupee (pay only)
India Post
IN Rupee (pay only)
IN Rupee (pay only)
Reliance Money Express Limited
IN Rupee (pay only)
State Bank of India
IN Rupee (pay only)
The Karnataka Bank Ltd.
IN Rupee (pay only)
Transcorp International Ltd.
IN Rupee (pay only)
Wall Street Finance (House of Patel)
IN Rupee (pay only)
Weizmann Forex Ltd.
IN Rupee (pay only)
Will Call transfers to the states and Islands OF TAMIL NADU, KERELA, ANDHRA PRADESH, ANDAMAN / NICOBAR OR PONDICHERRY will be charged a special flat fee per transaction, regardless of
principal amount being sent. The implementation of this special pricing for India is on a state level for India's coastal regions. A new International MT destination has been created called INDIA TSUNAMI
REGION for transfers to these regions. PLEASE VERIFY THE DESTINATION STATE WITH THE SENDER BEFORE SENDING TO INDIA. As a government requirement, maximum payout amount should
not exceed USD 2500 per transaction. Sender threshold amount has therefore been set at Indian Rupees 112,500 to ensure exchange fluctuations do not result in the transaction being declined to the
receiver. Indian Rupees per transaction. Money Transfer payments are reserved for private consumer use only and cannot be paid for commercial or business purposes, for purchase of property, or for
investments. Maximum cash payout for all Indian nationals and all residents (Indian or Foreign) is 50,000 IN Rupee; Payouts over 50.000 IN Rupee will be paid by local crossed check only. There is no
cash Payout limit for Foreign Passport holders in India. As a government requirement, a payee can only receive a maximum of 12 transactions per calendar year. Sender's full address must be included on
all Money Transfers to India. Payees must present valid identification. Payee must present correct Money Transfer Control Number (MTCN). Test Question is not allowed. Paying location is required to
maintain a photocopy of identification documents presented by Payee.
10/16/2009
Page 42 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
INDONESIA
Mon-Fri 0800-1500
62
(21) 255 05800
Y
Y
Y
Y
Mon-Fri 0800-1500
62
(21) 575 8630
Y
Y
Y
Y
P T Bank Pembangunan Daerah Sumatera Barat (Bank Mon-Fri 0800-1500
Nagari)
62
751 31577 Ext 207
Y
Y
Y
Y
Mon-Fri 0800-1500, Sat 0800-1200
62
(21) 315 5550
Y
Y
Y
Y
Mon-Fri 0830-1700
62
(21) 230 2145
Y
Y
Y
Y
Mon-Fri 0830-1530,Sat 1000-1600
62
(21) 255 45800
Y
Y
Y
Y
Mon-Fri 0830-1500
62
(21) 299 51910
Y
Y
Y
Y
Mon-Fri 0830-1500
62
(21) 392 8282
Y
Y
Y
Y
Mon-Fri 0800-1500
62
(22) 421 1390
Y
Y
Y
Y
Mon-Fri 0800-1630
62
(21) 527 5767
Y
Y
Y
Y
Mon-Fri 0830-1500
62
(21) 250 5151
Y
Mon-Fri 0900-1700
62
(31) 531 0090
Y
Y
Y
Y
PT Bank Pembangunan Daerah Sumatera Selatan DBA Mon-Fri 0800-1500
Bank Sumsel
62
711 350494 Ext 205
Y
Y
Y
Y
62
(21) 633 6789
Y
Y
Y
Y
Bank Danamon Indonesia Tdb
Rupiah
Bank Rakyat Indonesia
Rupiah
Rupiah
Perum Pegadaian
Rupiah
PT Bank Bumiputera Indonesia
Rupiah
Pt Bank Ekonomi Raharja Tbk
Rupiah
Pt Bank Himpunan Saudara 1906, Tbk Dba Bank
Saudara.
Rupiah
PT Bank Internasional Indonesia
Rupiah
Pt Bank Jabar
Rupiah
PT Bank Mandiri
Rupiah
PT Bank Niaga TBK
Y
Rupiah
PT Bank Pembangunan Daerah Jawa Timur DBA Bank
Jatim
Rupiah
Rupiah
Mon-Fri 0730-1500
PT Bank Tabungan Negara
Rupiah
10/16/2009
Page 43 of 107
Country
Agent
Currency
PT POS Indonesia
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Sat 0800-1400
62
(21) 384 8082
Y
Y
Mon-Sat 0900-2100
62
(21) 566 5262
Y
Y
Y
Rupiah
PT Tiki Jalur Nugraha Ekaku
Y
Y
Rupiah
Payee must present correct Money Transfer Control Number (MTCN).A Government stamp duty is applicable for every cash payout. For amounts from 250,000 Rupiahs up to 1,000,000 Rupiahs, the charge
is 3,000 Rupiahs per transaction. For amounts over 1,000,000 Rupiahs, the charge is 6000 Rupiahs per transaction. Senders and Payees must provide valid identification. It is illegal to transmit (to pay or to
send) any transaction in relation to gambling. Test Question is not allowed.
10/16/2009
Page 44 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
IRAQ
Al Ameen Al Arabia Company For Mt
Sat-Wed 0830-1900, Thu 0830-1400
964
780 105 1120
N/A
Y Y
Daily 0900-1800
964
(790) 180 2609
N/A
Y Y
Sat-Thu 0930-1930
964
1 779 0366
N/A Y
Y Y
Sun-Thu 0800-1400
964
790 190 6698
N/A
Y Y
Sun-Wed 0900-1300, Thu 0900-1200
964
1 886 2646
N/A Y
Y Y
Sat-Thu 0800-1400
964
790 151 5696 and 7 N/A
Y Y
Sun-Thu 0830-1500
964
1 717 6655
N/A Y
Y Y
Sat-Thu 0830-1530
964
2 294 7932
N/A
Sat-Thu 0800-1430
964
1 717 5586 EXT 21 N/A
Y Y
Sun-Wed 0800-1400
964
60 810892
N/A Y
Y Y
Sat-Thu 0830-1430
964
1 543 0080
N/A
Y Y
Sat-Thu 0800-1500
964
1 717 2045
N/A Y
Y Y
IQ DINAR (pay only)
Al Taif Exchange Company
IQ DINAR (pay only)
Al Wael Company
IQ DINAR (pay only)
Bank of Baghdad
IQ DINAR (pay only)
Dar Essalam Investment Bank
IQ DINAR (pay only)
Investment Bank Of Iraq
IQ DINAR (pay only)
Iraqi Middle East Investment Bank
IQ DINAR (pay only)
Kurdistan International Bank For Investment And
Development
Y
Y Y
IQ DINAR (pay only)
Mansour Bank For Investment
IQ DINAR (pay only)
Mosul Bank for Development
IQ DINAR (pay only)
United Arab Money Transfer
IQ DINAR (pay only)
Warka Investment Bank
10/16/2009
Page 45 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
IQ DINAR (pay only)
Maximum Send: US $ 3000 or local equivalent per person per day and US $7400 or local equivalent per person per month. No minors will be allowed to collect any Payout transactions.Outbound
transactions will only be available at the following locations: Kurdistan Intl Bank: Address: 70 ABDULSALAM BARZANI STREET,ERBIL. Phone 00 47 2 947932.Kurdistan Intl Bank: Address : Zakho Saida
Salih Yousifi Circle, Zakho, Duhok. Phone 00964 62
7706492. Kurdistan Intl Bank: Address Duhok,Gumrka Street, Gali Circle, Duhok. Phone 00964 62 7227133. Kurdistan Intl Bank: Address: Peermam Hazhar Circle, Peermam (Masseef), Erbil. Phone
00964 662563374 Kurdistan Intl Bank: Address :Erbil Downtown,Salahadin Street, Bulding no. 18,Erbil. Phone 00964 662562879. Kurdistan Intl Bank: Address :Erbil International Airport,Erbil. Phone 00964
66 2531194. ID's must be collected for all Send transactions. Only residents, holding a valid residency visa, are allowed to do Send transactions. A copy of residency visa must be obtained and kept on file.
No minors will be allowed to send any transactions. For remittances amounts over 5 million Iraqi Dinar (single or in aggregate amount), Sender must present 2 acceptable documentary evidence of ID.
IRELAND
An Post
Daily 24 hours
353
(800) 833 833
Y
Daily 24 hours
353
(66) 947 5603
Y
Y Y
Euro
FEXCO
Y
Y
Y
Y Y
Euro
Persons under 18 years old must have some form of ID - e.g. Birth Certificate, Student ID and must be accompanied by a guardian who has an Acceptable Documentary Evidence of Identity to receive a
money transfer payout. Payee must present correct Money Transfer Control Number (MTCN). For all Send transfers of 1,000 EUR and over the sender must present either one form of Primary Identification
or two forms of Non-Primary Identification one verifying name and the other address. Payees must present an Acceptable Documentary Evidence of Identity (see table below for more details): Primary forms
of identification verifying full name: Passport, Drivers Licence, National Identity Card, National Age Card. Non-primary forms of identification verifying full name: Work ID (with photo, signed and stamped),
Student Photo ID (signed and stamped by a recognized college), Social Services Card (PPS/PRSI identity card), Birth Certificate, Credit Union Book, Dept. of Social Community & Family Affairs - Pension
Book, Disability/Old Age Travel Pass, Military ID Card, Garda National Immigration Bureau Card (Stamp No 4 ONLY - which grants refugee status or leave to remain), Travel Document (Blue Book) issued
to individuals granted refugee status, Temporary Residents Card/Asylum Seeker Card - (granted to Asylum seekers), Green Book - Certificate of Registration (which grants refugee status or leave to
remain). Non-primary forms of identification verifying current/permanent residential address: Recent Original Utility bill e.g. Phone, Gas, Electricity, etc., Bank, Building Society or Credit Union statement
containing current address, A Post Saving/Investment document, Motor or House Insurance document, Credit Union Book, Dept. of Social Community & Family Affairs - Pension Book, Disability/Old Age
Travel Pass, Original Tax Certificate e.g. P60, Original Notice of Determination of Tax Credit, Where a Foreign national has recently arrived, reference might be made to an employer, university etc, to verify
the customer's identity and residential address, Local Authority rent book (must capture account number), A letter from a hostel manager confirming temporary residence (the person providing the letter must
present themselves at the agency providing proof of their own identity). All forms of identification must be current
ISRAEL
Sun-Thu 0700-1930, Fri 0700-1300
Israel Postal Authority
972
1 800 213141*
N/A Y
Y
Y
Y
L
Shekel
US Dollar
Maximum principal Send amount is $10,000 USD or local equivalent per person/per transaction/per day. Agents will pay on the Test Question alone for amounts up to $500 USD or local equivalent per
person/per transaction/per day. Payouts are available with a valid Passport or Israeli-issued Identification only. A banking entity will not receive money transfers of sums bigger than 5000 NIS from banks
operating in the Palestinian Authority without receiving the account details of the other side of the transfer and ID details of all account holders in Latin capital letters and numbers as used in the State of
Israel. Non-residents can send up to $1,000 USD or local equivalent per person/per transaction/per day. Send Money Transfers in USD are available at selected locations. Senders should contact the
Customer Service Center at 1 800 213141. For information on US Dollar Payout locations, payees should contact the Customer Service Center at 1 800 213141. Most locations close early on Wednesday
and Friday. All locations are closed on Saturday.
10/16/2009
Page 46 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
ITALY
Mon-Fri 0900-1730, Sat 0900-1230
39
(6) 6764 2201
Y
Y
Y
Mon-Fri 0830-2300, Sat-Sun 0830-2030
39
800 22 00 55*
Y
Y
Y
Mon-Sun 0800-2000
39
800 601 622*
Y
Y
Y
Y
Mon-Sun 0900-2030
39
0800 6122 123
Y
Y
Y
Y
Mon-Sat 0900-2000, Sun 1400-2000
39
800 872 682
Y
Y
Y
Y
Y
Euro
Angelo Costa International Ltd.
Y
Y
Euro
Banca di Sassari S.p.A.
Euro
Finint S.R.L.
Euro
Travelex
Euro
Payees and Senders must present valid identification. Money Transfers are restricted to persons 18 years and older.All AMEX locations will only accept cash up to USD $1,000 or local equivalent. Any
higher amount SENT will have to be paid using an alternative payment method (card or check). Most locations close for 1-2 hours during lunch. Test Question is not allowed. Money transfer control number
(MTCN) is mandatory for payout.For money transfers sent to Italy in which the Sender and the Payee are the same person, the payee will have to show the original of the To Send Money Form at the paying
location. Maximum principal send amount is 4,999 euros per transaction. Maximum principal send amount is 12,499 euros per 7 days period. Maximum principal payout amount is 12,499 euros per
transaction. For Money Transfers of 2,000 euros and above, Senders must provide additional documentation. Italian citizens and residents must provide fiscal identification ("Codice Fiscale") to send or
receive money.
JAMAICA
Mon-Sat 0800-1900
G.K.R.S.
1
876 926 2454
N/A Y
Y
Y
Y
JM Dollar
Maximum principal Payout amount is $10,000 USD or local equivalent. All receivers must provide Primary Identification. For payouts equal to or above $2000 USD or local equivalent, the payee must
present two forms of valid identification. All Senders must provide Primary Identification. For Money Transfers of $7,500 USD or local equivalent, sender must provide documented paperwork showing
reason for sending transfer. All send money transfers are subject 16.5% tax on charges. Messages to Jamaica are at an additional cost of $2.00 USD for first 10 words and 20 cents USD for each additional
word. This service is available upon sender's request. Free Telephone Notification is available upon request. Next Day Service to Jamaica is available from the UK and US (Orlando and Washington D.C
only). Test Question not available
JERSEY
Daily 24 hours
FEXCO
44
0800 833 833*
Y
Y
Y
Y Y
Pound Sterling
Maximum principal Send and Payout amount is $10.000 USD or local equivalent per person/per day. Senders must present Identification for amounts over 600 British Sterling. Payouts may be provided by
check if an Agent has insufficient cash. Checks can be cashed at local TSB Banks from 0900-1530. Persons under 17 years old must be accompanied by an adult to receive a Money Transfer Payout.
Payouts on Test Question are not available for transactions within the United Kingdom. For transactions for amounts over 500 Pound Sterling, the Payee must have valid ID.
10/16/2009
Page 47 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
JORDAN
Cairo Amman Bank
Sun-Thu 0830-1500
962
6 500 6481 and 6 50 N/A
Sun-Thu 0830-1500
962
Sun-Thu 0800-1500
Y
Y
Y
Y
6 567 6390
N/A Y
Y
Y
962
6 566 6325
N/A Y
Y
Y
Mon-Sat 0900-1900
962
79 999 9077
N/A Y
Y
Y
Sun-Thu 0900-2100, Fri 1000-2100
962
461 7786
N/A Y
Y
Y
Sun-Thu 0830-1500
962
6 4632 347
N/A Y
Y
Y
JO Dinar
US Dollar
Jordan Commercial Bank
JO Dinar
US Dollar
Jordan Islamic Bank
JO Dinar
US Dollar
Jordan Valley Exchange Company
JO Dinar
US Dollar
Kamal Exchange Co
JO Dinar
US Dollar
The Housing Bank for Trade & Finance
JO Dinar
US Dollar
Payees must present valid Identification, regardless of the amount. The Test Question is not available in Jordan. Payouts are restricted to persons 18 years and older. All locations are closed on Friday and
Saturday.
10/16/2009
Page 48 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
KAZAKHSTAN
Bank TuranAlem
Mon-Fri 0900-1800
7
(327) 250 0291
N/A Y
Mon-Fri 0800-2000, Sat 0900-1800, Sun 0900-1800
7
(3272) 58 41 58
N/A Y
Y
Mon-Fri 0900-1800
7
(3272) 58 5326
N/A Y
Y
Mon-Fri 0900-1800
7
(3272) 58 3779
N/A Y
Mon-Sat 0900-1700
7
(3272) 58 34 72
N/A Y
Daily 24 hours
7
7495 797 2197
N/A
Y
KZT Tenge
US Dollar
CenterCredit
Y
Y
KZT Tenge
US Dollar
JSC Kazkommertsbank
Y
KZT Tenge
US Dollar
KazpostF
Y
KZT Tenge
US Dollar
Lariba Bank
Y
Y
KZT Tenge
US Dollar
Y
KZT Tenge
US Dollar
Maximum principal Send amount is None. Senders and Payees must present valid Identification. All citizens and residents should provide Tax Payers' Registration Number(RNN). If a non-resident doesn't
have RNN, his money transfer application should contain: The permission to report this transaction to the authorities The confirmation that this transfer is not connected to currency transactions, which need
registration certificate or deal certificate The confirmation that this transfer is not connected to business activity. Money Transfers are reserved for private consumer use only and cannot be paid for
commercial or business purposes or acquisition of property. Test question not available.
10/16/2009
Page 49 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
KENYA
Bank Of Africa Kenya Limited
Mon-Fri 0830-1600, Sat 0900-1200
254
(20) 202 5536
N/A Y
Y
Y Y
Mon-Sat 0830-1700, Sun 1000-1200
254
(02) 336836
N/A
Y
Y Y
Mon-Fri 0900-1600, Sat 0900-1200
254
(20) 288300
N/A Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0800-1200
254
(02) 234 3354
N/A Y
Y
Y Y
Mon-Fri 0900-1500, Sat 0900-1100
254
(20) 287 4000
N/A Y
Y
Y Y
Mon-Fri 0900-1500, Sat 0900-1100
254
(20) 247 691
N/A Y
Y
Y Y
Mon-Fri 0830-1800, Sat 0830-1600, Sun 0900-1500
254
(02) 251 696
N/A Y
KE Schilling
Diamond Trust Bank
KE Schilling
Ecobank Kenya Limited
KE Shilling
Equity Bank Limited
KE Shilling
Imperial Bank
KE Shilling
Kenya Commercial Bank
KE Schilling
Postbank
Y Y
KE Shilling
Maximum principal send amount is 10000 USD. Money Transfers sent to Kenya must include a Test Question. Receiver must be 18 years old to collect money.
KIRIBATI
Mon-Fri 0900-1700, Sat 0900-1200
FEXCO
679
25 188
82
(2) 639 98411
Y
Mon-Fri 0930-1630, Sat 0930-1330
82
(2) 729 7235
Y
Mon-Fri 0930-1630, Sat 0930-1330
82
(2) 317 2800
Y
Mon-Fri 0930-1630
82
(51) 469 5264
Y
N/A Y
Y
Y
Y Y
AU Dollar
Maximum principal Payout and Send amount is $10,000 AUD per person/ per transaction/ per day.
KOREA
National Agricultural Cooperative Federation (NH Bank) Mon-Fri 0930-1800
US Dollar
Industrial Bank of Korea
US Dollar
Kookmin Bank
US Dollar
Pusan Bank
US Dollar
Maximum Payout/Send: US $ 7,000 per person/per transaction/per day.Maximum send transaction to Nigeria & United Kingdom is US $ 1,000 per transaction/ per day/ per person. Payees must provide
valid identificationCommercial Services are not available in Korea, except Industrial Bank of Korea can payout Google Quick Cash transactions only.Google Quick Cash transaction payout services are
available at Industrial Bank of Korea locations. All transactions will be converted into local currency (KRW) by Industrial Bank of Korea using the bank's prevailing USD/KRW rate at the time of
payout.Payee must present correct Money Transfer Control Number (MTCN). Senders must provide valid Identification.Test question not available in Korea. It is illegal to transmit (to pay or to send) any
transaction in relation to gambling.
10/16/2009
Page 50 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
KOSOVO
Pro Credit Bank
Mon-Fri 0900-1600
381
(38) 548637
N/A Y
Mon-Fri 0830-1630
381
(38) 226400
N/A Y
Y
Y Y
Mon-Fri 0900-1600, Sat 0900-1200
381
(38) 549840
N/A Y
Y
Y Y
Y Y
Euro
Raiffeisen Bank Kosovo
Euro
Unioni Financiar Prishtine
Euro
Maximum principal Send amount is 10,000 EURO per person/ per transaction/ per day. Maximum principal Payout amount is 10,000 EURO per person/ per transaction/ per day. Receiver must be 18 years
old to collect money. Persons under 18 years old must present valid identification and be accompanied by a parent or a custodian.
10/16/2009
Page 51 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
KUWAIT
Al Ansari & Behbehani Exchange.
Daily 0800-2100
965
240 0803
N/A Y
Y
Y Y
Daily 0830-2030
965
261 9614
N/A Y
Y
Y Y
Sat-Thu 0800-1300/1630-1900
965
242 0588
N/A Y
Y
Y Y
Daily 0830-2030
965
246 7273
N/A Y
Y
Y Y
Sat-Thu 0830-2030, Sat 0900-2100
965
224 8507
N/A Y
Y
Y Y
Sun-Sat 0800-2100
965
(22) 463 110
N/A Y
Y
Y Y
Daily 24 hours
965
805 805
N/A
Y
Y Y
Sat-Thu 0830-1930
965
246 8455
N/A Y
Y
Y Y
Daily 0800-2000
965
242 1971
N/A Y
Y
Y Y
Daily 0830-1930
965
242 2677
N/A Y
Y
Y Y
965
244 1376
N/A Y
Y
Y Y
Sun-Thu 0830-2030
965
574 2020
N/A Y
Y
Y Y
Kuwaiti Dinar
US Dollar
Al Mulla Intl Exchange Co Wll
Kuwaiti Dinar
US Dollar
Al Muzaini Exchange Company
Kuwaiti Dinar
US Dollar
Al-Moosa Exchange Co. W.L.L.
Kuwaiti Dinar
US Dollar
City International Exchange Co.
Kuwaiti Dinar
US Dollar
Dollarco Exchange Co. Ltd.
Kuwaiti Dinar
US Dollar
Gulf Bank
Kuwaiti Dinar
US Dollar
International Financial Line Exchange Co.
Kuwaiti Dinar
US Dollar
Kuwait Bahrain International Exchange Company
Kuwaiti Dinar
US Dollar
Kuwait India International
Kuwaiti Dinar
US Dollar
Oman Exchange Company Ltd Wll
Kuwaiti Dinar
US Dollar
Security Exchange Company WLL .
Kuwaiti Dinar
10/16/2009
Page 52 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
US Dollar
UAE Exchange Centre W.L.L.
Sat-Thu 0830-1300/1630-2030
965
245 9417
N/A Y
Y
Mon-Fri 0800-1530, Sat 0800-1130
965
212 727
N/A Y
Y
Y
Y Y
Kuwaiti Dinar
US Dollar
Vattanac Bank
Y Y
Kuwaiti Dinar
US Dollar
Maximum Payout/Send: None. Senders must present valid Identification. Most locations close from 1300-1600 for lunch. Al Muzaini Exchange Co. has 24-Hour location at the Kuwait International Airport in
the Arrival Hall and another location at the Departure Hall from 6am till 24:00 in the midnight offering Western Union Service. All other Muzaini Exchange Co.locations remain close for lunch from 1230 till
1600. All locations for Al Mossa Exchange operate non-stop daily from 8 am to 9 pm, including weekends. All locations for International Financial Line open through Saturday to Wednesday from 8 am to 1
pm and from 4.30 pm to 8 pm. Thursdays open from 8 am to 1 pm only.
KYRGHYZ REPUBLIC
Daily 24 hours
7
7495 797 2197
N/A L
L
Y
Y
Ruble
US Dollar
Payout/Send Currency: US Dollar - Russian Ruble to send/receive from Russia only. Senders and Payees must present valid Identification. Test question not available. Quick Pay and Quick Cash service
are only available in the following MT East subagent locations: Bank Bakai and BTA. Outbound service in Rubbles is available to Russia only.
10/16/2009
Page 53 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
LAOS
Acleda Bank Lao Ltd.
Mon-Fri 0800-1700, Sat 0800-1200
856
21 264 994
Y
Y
Y
Y Y
Mon-Fri 0830-1530
856
21262 771
Y
Y
Y
Y Y
Mon-Fri 0830-1530
856
21 214 575
Y
Y
Y
Y Y
Mon-Fri 0800-1700
856
21 240 060
Y
Y
Y
Y Y
Mon-Fri 0830-1600
856
21 222 197
Y
Y
Y
Y
Mon-Fri 0830-1530
856
21 216 316
Y
Y
Y
Y
Mon-Fri 0830-1530, Sat 0830-1130
856
21 264 500
Y
Y
Y
Y
Mon-Fri 0800-1700, Sat 0800-1200
856
21 263 345
Y
Mon-Fri 0800-1700, Sat 0800-1200
856
21 241 559 EXT 62
Y
Laos Kips
US Dollar
Agricultural Promotion Bank
Laos Kips (pay only)
Bank of Ayudhya Public Co. Ltd.
Loas Kips (pay only)
Entreprise Des Postes LAO
Lao Development Bank
Lao-Viet Bank
Phongsavanhbank
Saikhong IMP-EXP Trading Co.
Y Y
St Bank Co Ltd
Y
Y
Y Y
Payee must present correct Money Transfer Control Number (MTCN). Maximum principal Send amount None, but subject to the send restrictions stated below. For Sending a Principal Amount above
USD5,000, supporting documents as prescribed by relevant BOL regulations must be provided. For Sending a Principal Amount of USD5,000 or below, only ID will be required. Principal Amount of above
USD5,000 can be sent outside Laos by showing valid supporting documents (as prescribed by relevant BOL regulation, details of which to be provided by the bank) only for the following permitted purposes:
1.Transfer of payment for medical treatment overseas; 2.Transfer of payment for study overseas; and 3.Transfer of payment for visit overseas.
10/16/2009
Page 54 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
LATVIA
Latvia Post
Mon-Sat 0800-2200, Sun 0800-2000
371
(7) 01 84 93
N/A Y
Mon-Fri 0900-1900, Sat 0900-1400
371
(7) 09 28 55
N/A Y
Mon-Fri 0900-1700
371
(7) 77 41 76
N/A Y
Y
Latvian Lat
Latvijas Krajbanka
Y
Y
Y Y
Latvian Lat
US Dollar
Mortgage & Land Bank of Latvia
Y
Latvian Lat
US Dollar
Payout Money Transfers are allowed to persons between 16 and 18 years old only if they are accompanied by their parents or custodian. Senders and Payees must present valid Identification. Send and
Payout Money Transfers in US Dollars are only available at Latvijas Krajbanka and Mortgage & Land Bank of Latvia locations. Send and Payout in Latvian Lat are available within every location. In Country
View Curtain Specification: Due to an enhancement to our current system, as of March 5th, 2007, Latvian FLAs will only be able to view transactions available for payment in this country. Whilst we do not
anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you have any
queries regarding this specification.
LEBANON
Bank Of Beirut Sal
Mon-Sun 0000-2359
961
(5) 955 262
Y
Y
Y
Mon-Sat 0830-2100, Sun 0900-2000
961
(01) 391 000
Y
Y
Y
Y
LB Pound (send only)
US Dollar
Online Money Transfer S.A.L.
Y
Y Y Y
LB Pound (send only)
US Dollar
Payee must present correct Money Transfer Control Number (MTCN). For cash payout over $5,000 USD or local equivalent, Payees should contact Online Money Transfer (OMT) at the Customer Service
Center on 961-1-391000 or Bank of Beirut Customer Service Center on 1262 for locations offering larger cash payouts. For amounts exceeding USD 7,500 the receivers should contact an agent CSC for
approval. For amounts exceeding USD 10,000 the receivers should provide the reason of the transaction along with supporting documents. No payments will be paid out in Lebanon which have originated
from Credit
Cards. Senders must present Identification. Transfers are restricted to persons 18 years and older.
LIBERIA
Ecobank Liberia Ltd.
Mon-Fri 0800-1600, Sat 0900-1300
231
226 428
N/A
Mon-Fri 0830-1600, Sat 0900-1400
231
6 774 9992
N/A
Mon-Thu 0800-1600, Sat 0900-1500
231
652 9755
Y
Y Y
y
Y
Y
N/A Y
Y
Y Y
US Dollar
Guaranty Trust Bank Liberia Limited
US Dollar
Liberian Bank for Development & Investments
US Dollar
Money Transfers sent to Liberia must include a Test Question.
10/16/2009
Page 55 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
LIBYA
Alejmaa Alarabi Bank
Sun-Thu 0800-1430, Sat 0800-1230
218
(21) 715 2572
N/A Y
Y
N
Sun-Tue 730-1430, Wed 730-1800, Thu 730-1430 Sat 7
218
(61) 224 0664
N/A Y
Y
Y
Mon-Thu 0830-1530, Sun 0830-1530
218
(21) 444 5018
N/A Y
N
Y
Mon-Tue/Thu/Sun 0830-1400, Wen/Sat 0830-1700
218
(21) 333 3677
N/A Y
N
Y
423
239 63 56
N/A Y
Y
Y Y
Mon-Fri 0800-1900, Sat 0800-1500
370
(5) 268 4411
N/A Y
Y
Mon-Thu 0800-1600, Fri 0800-1500
370
(5) 274 4135
N/A Y
LYD Dinar
Bank of Commerce & Development.
LYD Dinar
Gumhouria Bank.
LYD Dinar
Sahara Bank.
LYD Dinar
Maximum send amount is $1,000 USD in local equivalent. Test question not available.
LIECHTENSTEIN
Mon-Fri 0800-1800, Sat 900-1100
Liechtenstein Post
CH Franc
Maximum principal Send and Payout amount is $10,000 USD or local equivalent.
LITHUANIA
AB Bankas Hansabankas
Y
Y Y
Euro (pay only)
Lithuanian LIT
US Dollar
Lietuvos Pastas
Y Y
Lithuanian LIT
US Dollar payout is available at AB BANKAS HANSABANKAS branches only. Send Money Transfers in USD are available at AB BANKAS HANSABANKAS locations only. Senders and payees must
present valid identification. Receiver must be 18 years old to collect money. In Country View Curtain Specification: Due to an enhancement to our current system, as of March 1st, 2007,Lithuania FLAs will
only be able to view transactions available for payment in thiscountry. Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to
contact your Network Agent CSC or the Western Union corresponding IROC if you have any queries regarding this specification.
LUXEMBOURG
Mon-Fri 0600-1900, Sat 0600-1200
P&T
352
800 24040*
N/A Y
Y
Y
Euro
For Money Transfers over 7,500 USD or local equivalent, Receivers must provide a reason for the transaction. Test question not available. Payees must provide a valid identification. For Money Transfers
over 7,500 USD or local equivalent, Senders must provide a reason for the transaction. Senders must provide a valid identification. Most locations close for 1-2 hours during lunch.
MACAU
Mon-Fri 0900-1700
Macau Post
853
396 8319
Y
Y
Y
Y
Macau Pataca
Only Postal Savings Bank can pay and send transactions over $1,000 USD or local equivalent. All other Post Offices can pay up to $1,000 USD or local equivalent. All other Post Offices can send up to
$1,000 USD or local equivalent. All payees must present valid identification. Payee must present correct Money Transfer Control Number (MTCN). No payout will be made unless the receiver's full name as
stated in the transaction matches the name appearing on the receiver's ID.
10/16/2009
Page 56 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
MACEDONIA
Export & Credit Bank Inc., Skopje
Mon-Fri 0800-1900, Sat 0800-1300
389
2 3131 889
N/A
Mon-Sat 0800-1900
389
2 321 8902
N/A
Mon-Sat 0800-1600
389
2 3200 3705
N/A
Sun-Sat 0001-2359
389
2 316 3772
N/A
Y
Y
Euro
US Dollar
Financial Union Skopje
Y
Euro
US Dollar
Ohridska Banka A.D. Ohrid.
Euro
US Dollar
Stopanska Banka A.D. Skopje
Y
Euro
Maximum principal Payout amount is 5,000 EURO or USD equivalent per person/per transaction per day. Maximum principal Send amount is 2,500 EURO or USD equivalent per person/per month. Payees
and senders must present valid identification. According to provisions of national legislation regulating Money Transfers, Quick Pay and Quick Cash are not available in Macedonia.
MADAGASCAR
Bank Of Africa Madagascar
Mon-Fri 0800-1530
261
(20) 223 9434
N/A Y
Y Y
Mon-Fri 0730-1630
261
(20) 22 384 89
N/A Y
Y Y
Mon-Fri 0800-1600
261
(20) 223 9629
N/A Y
Y Y
Mon-Fri 0800-1530, Sat 0900-1100
261
(20) 22 313 07
N/A Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1200
261
(20) 22 224 45
N/A Y
Y Y
Ariary (pay only)
BFV-Societe Generale
Ariary (pay only)
BNI Credit Lyonnais Madagascar
Ariary (pay only)
Caisse D'Epargne de Madagascar
Ariary (pay only)
Paositra Malagasy
Ariary (pay only)
Maximun payout amount is 10,000,000 MGA. Money Transfers sent to Madagascar must include a Test Question. A Valid ID is mandatory at all Agents Locations. ID card is only accepted for Residents.
Foreign nationals must provide a valid passport or a resident permit. For any transaction above 3 000 000 MGA the customer must provide a proof of Address. A Valid ID is mandatory at all Locations for
payment (Pay without ID is not legal). For any transaction above 3 000 000 MGA the customer must provide a proof of address.
10/16/2009
Page 57 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
MALAWI
Ecobank
Mon-Fri 0800-1600, Sat 0900-1200
265
(1) 822 099
N/A Y
Y
Y Y
Mon-Fri 0730-1700, Sat 0730-1500
265
(1) 634 315
N/A Y
Y
Y Y
Mon-Fri 0800-1630
265
(1) 820 055
N/A Y
Y
Y Y
Mon-Fri 0800-1500
265
(1) 825 111
N/A
Mon-Fri 0730-1700
265
(1) 675 288
N/A Y
Kwacha
Fredex Financial Services Ltd.
Kwacha
Indebank Limited
Kwacha
Malawi Saving Bank (Receive only)
Y Y
Kwacha (pay only)
Postdotnet Ltd.
Y
Y Y
Kwacha
Money Transfers sent to Malawi must include a Test Question.
10/16/2009
Page 58 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
MALAYSIA
Access Remittance Sdn Bhd.
Mon-Sat 0830-1700, Sun 0830-1600
60
85 414 363
Y
Mon-Fri 0900-1700
60
261 29578
Y
Mon-Fri 0900-1630
60
3 21 623 222
Daily 0700-2300
60
Mon-Sun 0930-1830
Y
Y
Y
Y
Y
Y
Y Y
269 31722
Y
Y
60
(3) 334 30014
Y
Y
Y
Y Y
Daily 1000-2200
60
60 3 40455989
Y
Y
Y
Y
Mon-Fri 0830-1700, Sat 0830-1300
60
1 300 300 300*
Y
Daily 0900-1800
60
3 207 03786
Y
Y
Y
Y Y
Mon-Sat 0900-1800, Sun 0900-1300
60
(3) 8736 4166
Y
Y
Y
Y
Mon-Fri 0845-1745
60
(3) 217 66524
Y
Y
Mon-Fri 0930-1830, Sat-Sun 1030-1930
60
(3) 202 66777
Y
Y
Y
Y
Mon-Fri 1000-1800
60
3 92 068 118
Y
Y
Y
Y Y
Mon-Fri 0930-1830, Sat-Sun 1030-1930
60
(7) 431 1676
Y
Y
Y
Y
Mon-Fri 0930-1600
60
03 277 28006
Y
Y
Y
Y
Ringgit
Bank Rakyat
Ringgit
Bank Simpanan Nasional
Ringgit
Cimb Bank Berhad
Y Y
Ringgit
Lotus Group Ent Sdn Bhd
Ringgit (send only)
Ns Cashpoint Sdn Bhd
Ringgit
Pos Malaysia Berhad
Y Y
Ringgit
US Dollar
Prabhu Remit Sdn Bhd
Ringgit (pay only)
Ringgit (send only)
Pride Express SDN BHD
Ringgit
Public Bank Berhad
Y
Ringgit
Remit Money International
Ringgit
RHB Bank Berhad
Ringgit (pay only)
Tml Remittance Center Sdn Bhd" Dba "Tml"
Ringgit
United Overseas Bank
Ringgit
10/16/2009
Page 59 of 107
Country
Agent
Currency
Sun-Sat 1000-2200
Worldwide Remittance
Intl Code
60
In Country
Number
(3) 214 36060
MM QC QP P T D M Q
Y
Y
Y
Y
Ringgit
Maximum payout amount for Bank Rakyat: 10,000 MYR or USD equivalent per person/per transaction. Bank Simpanan Nasional: 10,000 MYR or USD equivalent per person/per transaction/per day. CIMB
Bank Berhad: None Malaysia Post is 10,000 RM or USD equivalent per person /per transaction /per day. Public Bank Berhad: 50,000 MYR or USD equivalent per person/per transaction. RHB Bank Berhad:
30,000 RM or USD equivalent per person/per transaction/per day. Bank Rakyat: 10,000 RM or USD equivalent per person/per transaction/per day. Maximum send amount for Bank Rakyat: 10,000 MYR or
USD equivalent per person/per transaction/per day. Bank Simpanan Nasional: 10,000 MYR or USD equivalent per person/per transaction. CIMB Bank Berhad: 2,500 USD or local equivalent per person/per
transaction/per day. Malaysia Post is 5,000 RM or USD equivalent per person /per transaction /per day, for Bumiputra Commerce Bank Berhad is 2500 USD or local equivalent per person /per transaction
/per day. RHB Bank Berhad: 20,000 RM or USD equivalent per person/per transaction/per day. Payee must present correct Money Transfer Control Number (MTCN). For each Send transaction of the USD
equivalent of 50,001 MY Ringgits or more, senders must present a reason for the transaction. Due to Bank Negara's (Central Bank) requirement, the maximum send amount per person/per day within each
of the networks of Bank Simpanan Nasional, Prabhu Remit Sdn Bhd, Lotus Group Ent Sdn Bhd, NS Cashpoint Sdn Bhd, TML Remittance Center Sdn Bhd, Remit Money International, Worldwide
Remittance & Access Remittance Sdn Bhd is MYR50,000. For Money Transfer over the USD equivalent of 10,000 MY Ringgits senders must present a reason for the transaction. For all transactions:
Malaysian citizen must provide identity card, Foreigners must provide passport and Malaysian Uniformed Personnel must provide the service authority card. All senders and payees must be 18 (age of
majority) or above to perform any send and receive transactions.
MALDIVES
Sirius Financialservice Pvt Ltd
Sat-Thu 0900-2200, Fri 1400-2200
960
332 0788
Y
Sat-Thu 0830-1800
960
3330 088
Y
Y
MV Rufiyaa
US Dollar
Villa Travels & Tours
Y
Y
Y
Y Y Y
MV Rufiyaa
US Dollar
Senders and Payees must present valid identification. Maximum Principal Payout is $2,000 USD or local equivalent per person/ per transaction / per day. Payee must present correct Money Transfer
Control Number (MTCN).
10/16/2009
Page 60 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
MALI
Bank Of Africa Mali
Mon-Sun 0745-1630
223
270 00505
N/A Y
Y
Y Y
Mon-Thu 0800-1600, Sat 0900-1400
223
270 2828
N/A Y
Y
Y Y
223
220 3612
N/A Y
Mon-Fri 0745-1630
223
6406 897
N/A Y
Mon-Fri 0730-1745, Sat 0900-1600, Sun 0900-1400
223
2226 466
N/A Y
Mon-Thu 0800-1530, Fri 0800-1130, Sat 0900-1200
223
222 2211
N/A Y
Y
Y Y
Mon-Thu 0800-1330, Fri 0800-1230, Sat 0900-1400
223
229 5957
N/A Y
Y
Y Y
Mon-Fri 0800-1600, Sat 0900-1400
223
223 9672
N/A Y
CFA Franc
Banque Atlantique du Mali
CFA Franc
Banque de Developpement du Mali
Y Y
CFA Franc
Banque Internationale Pour le Commerce et l'Industrie
du Mali
Y
Y Y
CFA Franc
Banque Internationale pour le Mali
Y
Y Y
CFA Franc
Banque Regionale de Solidarite.
CFA Franc
BCI Mali
CFA Franc
Ecobank
Y Y
CFA Franc
Maximum send amount is 3,000,000 CFA per person /per transaction /per day. Send Money Transfers are subject to a 15% tax on charges. Money Transfers sent outside the CFA Zone are subject to a
2.5% tax on principal. Money Transfers sent to Mali must include a Test Question. In Country View Curtain Specification: Due to an enhancement to our current system, as of March 19, 2007, Mali FLAs will
only be able to view transactions available for payment in this country. Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to
contact your Network Agent CSC or the Western Union corresponding IROC if you have any queries regarding this specification.
MALTA
FEXCO Malta
Mon-Fri 0800-1800, Sat 0900-1230
356
(21) 378867
N/A Y
Y
Mon-Fri 0830-1700, Sat 0830-1200
356
800 72260
N/A Y
Y
Mon-Fri 0800-1700
356
(21) 322747
N/A
Y
Y Y
Euro
Medarea Forex Services
Y
Y Y
Euro
Travelex
Y Y
Euro
No restrictions.
10/16/2009
Page 61 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
MARSHALL ISLANDS
CTSI Logistics
Daily 0800-1700
692
320 7886
N/A
Mon-Fri 0800-1600, Sat 0800-1100
692
625 3221
N/A Y
Mon-Fri 0800-1700, Sat 0800-1300
692
625 3250
N/A Y
596
0 825 00 98 98
N/A Y
Y
US Dollar
Marshall Islands Post Office
US Dollar
Robert Reimers Enterprises Inc.
Y
US Dollar
Test Question is not allowed. Senders & Receivers must present valid ID
MARTINIQUE
Mon-Fri 0700-1330
La Banque Postale
Y
Y
L
Euro
MAURITANIA
Banque Mauritanienne pour le Commerce International
Sun-Thu 0800-1500
222
5252 469
N/A Y
Y
Y Y
Sun-Fri 0700-1600
222
5256 220
N/A Y
Y
Y
Sun-Thu 0800-1500
222
5253 636
N/A Y
Daily 0815-1900
222
5298 915
N/A Y
Sat-Thu 0800-1800
222
251 946
N/A Y
Ouguiya (pay only)
Banque pour le Commerce et L'Industrie
Ouguiya
Generale de Banque de Mauritanie
Y Y
Ouguiya (pay only)
Groupement National de Change (GNC)
Y
Y Y
Ouguiya
PC Parinacom
Y Y
Ouguiya (pay only)
Only PC Parinacom and BMCI locations are authorized to send money internationally. Open every day: GBCT and CAMBISTES ASSOCIES SA. Open only from Sunday to Thursday: PC PARINACOM,
GENERALE DE BANQUE DE MAURITANIE, BANQUE MAURITANIENNE POUR LE COMMERCE INTERNATIONAL (B.M.C.I) and BANQUE POUR LE COMMERCE ET L'INDUSTRIE. Money Transfers
sent to Mauritania must include a Test Question. In Country View Curtain Specification: Due to an enhancement to our current system, as of February 22, 2007,Mauritania FLAs will only be able to view
transactions available for payment in this country. Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network
Agent CSC or the Western Union corresponding IROC if you have any queries regarding this specification.
10/16/2009
Page 62 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
MAURITIUS
British American Exchange CO. LTD
Mon-Fri 0900-1600, Sat 0900-1200
230
800 1212*
N/A Y
Mon-Fri 0800-1900, Sat 0800-1230
269
0 825 009 898
N/A Y
Y
Y
Y Y
Y
Y
MU Rupee
No restrictions.
MAYOTTE
La Poste
Euro
MEXICO
Banamex
Daily 0800-2200
52
800 505 5700
N/A Y
Daily 24 hours
52
01 800 112 1313
N/A Y
MX Peso
Elektra
Y
MX Peso
Maximum Send: $7,499 USD. Quick Pay Outbound Service is provided at Elektra, Banco Azteca and Salinas & Rocha branded locations only. Quick Pay senders must call 01 800 002 10 21 to verify
Quick Pay location information. Maximum Send: USD $7,499.00 in local currency equivalent per person, per transaction, per day. Senders must present valid Identification on all transactions. Agents
offering outbound service: Telecom, Banamex, Elektra, Bodega de Remates (BDR) and Banco Azteca (BAZ) stand alone locations.Maximum Payout:$7,499 USD. Depends on the agent since the cash
payout varies. Payees must present valid identification. Mexico will not payout money on proof of lost ID. Test Question not available. Maximum principal amount of $7,499 USD in local currency equivalent
per person, per transaction, per day. The Maximum Payout in Mexico depends on the Agent: Elektra, Bodega de Remates and Salinas y Rocha: Locations open 365 days a year from 9 AM to 9 p.m. Banco
Azteca stand alone Locations (BAZ)open from 9hrs until 19 hrs Monday through Saturdays, Sundays closed. All payments are made in cash, only in local currency equivalent (mexican pesos).Banamex:
The maximum payout amount, in a location that is not a Banamex branch, is USD $1,000.00 in local currency equivalent, per transaction. All transactions are paid in cash. During holidays, Banamex bank
locations will be closed, however Comercial Mexicana locations will be available for payouts. Bital/ HSBC The maximum cash payout amount is USD $2,499.00 in local currency equivalent. When at POS,
there is the option of collecting the money in cash or it can be deposited into a bank account if the payee already holds a HSBC account. Money Transfers to Mexico must include the City and State of
payout. Select Alt+D to enter.TEST QUESTION NOT AVAILABLE.
10/16/2009
Page 63 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
MOLDOVA
B.C Procredit Bank
Mon-Fri 0900-1800
373
22 836 567
Y
Y
Y
Y
Mon-Fri 0815-1715
373
22 576 246
Y
Y
Y
Y
Mon-Fri 0815-1715
373
22 220 909
Y
Y
Y
Mon-Fri 0900-1700, Sat 9000-1300
373
22 544 379
Y
Y
Y
Y
Mon-Fri 0900-1600
373
22 549 829
Y
Y
Y
Y
Mon-Fri 0800-1700
373
22 225 464
Y
Y
Y
Daily 24 hours
373
7495 797 2197
Y
Euro
US Dollar
B.C. Victoriabank
Euro
US Dollar
Banca De Economii
Y
Y
Euro
US Dollar
CJSC Joint Stock Commercial Bank Energbank
Euro
US Dollar
Jointstock Commercial Bank Eximbank Gruppo Veneto
Banca
US Dollar
Jscb Moldova Agroindbank S.A
Euro
US Dollar
L
Y
Euro
Moldovan Leu
US Dollar
Maximum Payout/Send: Transfers not exceeding the amount of 1000 euros can be sent without restrictions. Transfers of higher amounts can be made under confirmation of documents or subject to special
permission of the National Bank. For further details please ask the sending agent. Send transfers in Moldovan Lei are available at Posta Moldovei locations only. Payout Money Transfers in Moldovan Lei
are available at Posta Moldovei, Eurocredit, Unibank, Moldicombank, Finance and Trade bank locations. senders must present a Customs Declaration, permission from the Central Bank or supply
documentation of funds withdrawn from their account. Senders and Payees must present valid Identification. Most locations close for 1-2 hours during lunch. Test question is not available. Payee must
present correct Money Transfer Control Number (MTCN).
MONACO
Mon-Fri 0800-1900, Sat 0800-1230
La Banque Postale
377
0 825 00 98 98
N/A Y
Y
Y
L
Euro
10/16/2009
Page 64 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
MONGOLIA
Agricultural Bank of Mongolia
Mon-Fri 0900-1800
976
(11) 332 333 Ext 317 Y
Y
Y
Y Y
Mon-Fri 0900-1600
976
(11) 311 530 Ext 211 Y
Y
Y
Y Y
Mon-Fri 0900-1630
976
(11) 318 185 Ext 12
Y
Y
Y
Y Y
Mon-Fri 0900-1800
976
(11) 319 044
Y
Y
Y
Y Y
US Dollar
Golomt Bank of Mongolia
US Dollar
Xacbank Llc
US Dollar
Zoos Bank of Mongolia
US Dollar
Maximum principal Send: Zoos Bank $15,000 USD per person/per transaction/per day. Telephone Notification is limited to Ulaanbaatar. Payee must present correct Money Transfer Control Number
(MTCN).
MONTENEGRO
Mon-Fri 0730-2000, Sat 0800-1500
EKI Transfers D.O.O.
381
(11) 330 0300
N/A Y
664
491 2361
N/A Y
Y
Euro (pay only)
Payees must present valid Identification. Test question is not available.
MONTSERRAT
Mon-Fri 0800-1400, Sat 1000-1400
Y
Y
Y Y
EC Dollar
10/16/2009
Page 65 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
MOROCCO
Banque Marocaine pour le commerce et l'industrie
(BMCI)
Mon-Fri 0815-1630
212
(522) 46 10 10
N/A Y
Mon-Fri 0800-1800, Sat 0800-1200
212
(537) 77 80 80
N/A Y
Mon-Thu 0800-2000, Fri-Sun 1000-1800
212
(522) 20 0345
N/A
Mon-Fri 0800-1830, Sat 0900-1200
212
(522) 27 74 74
N/A Y
Y
Daily 0800-2200
212
(522) 22 22 22
N/A Y
Y Y
Mon-Thu 0800-1830
212
(522) 43 43 33
N/A Y
Y Y
Mon-Thu 0800-1200/1400-1830, Fri 0800-1130/1430-18
212
(522) 43 50 50
N/A Y
Y Y
MA Dirham (pay only)
Barid Al-Maghrib
MA Dirham
CASH.COM
Credit Agricole Du Maroc
Quick Money
Societe Generale Marocaine de Banques- SGMB
Wafa Cash
Y
Y Y
Maximum principal Payout amount is 80.000 MA Dirham per person/ per transaction/ per day. Barid Al-Maghrib will pay on the Test Question alone with proof of lost Identification. Valid ID is required for all
payouts at Societe Generale locations. I- For students.Transfers could be sent to Moroccans student abroad, to do so, certain rules Apply. 1- The Student should have a file opened at one of Barid Al
Maghrib location and all the transfers should be sent from that specific location, the file should enclose the following:• Copy of the passport +Copy of the National Identification Card,• A copy of the admission
form attesting that student is enrolled in a foreign school,• Copy of the notification or attestation of scholarships granted an appropriate establishment,• A Copy of any school related document. 2- For each
type of transfer the sender should present the following documents: A- School Departure Allowance: Definition: Anual Allowance granted to students abroad once per year to a maximum of 20.000 MAD NB:
One additional departure allowance of 20.000 MAD could be granted to an accompanying family member (father or tutor) Documents needed: 1. Admission form attesting that student is enrolled in a foreign
school, 2. Testimony of the customer attesting that he didn't send any transfer before. NB : The amount of transfer limits could vary from a destination country to another. B- School fees Documents
needed: 1- School bill, 2- Admission form attesting that student is enrolled in a foreign school. C- Stay fees (Monthly transfers up to 7.000 MAD) Documents needed: 1. A copy of the admission form
attesting that student is enrolled in a foreign school, 2. Testimony of the customer attesting that he didn't benefit from any scholarship during the current year, 3. I20 form for US studies. D- Accommodation
fees (Rent, Campus etc) Documents needed: 1. Admission form attesting that student is enrolled in a foreign school, 2. Rental contract. E- Computer and IT Equipment acquisition up to 25.000 MAD
renewable each 3 years Documents needed: 1. Admission form attesting that student is enrolled in a foreign school. 2. Bill or invoice, F- Student credit refund Documents needed: 1. Copy of the credit
contract + refund calendar, 2. Admission form attesting that student is enrolled in a foreign school, 3. Scholarship granted and Testimony of the customer attesting that he didn't benefit from any scholarship
during the current year. II- For Retirees, Moroccan retirees could also transfer 100% of their retirement pensions if they have the following documents A- Retirement pensions settlement 1. Document
justifying the retiree net salary deposit by the employer 2. Nominative certificate of foreign residency III- Common Transfers For the bellow types of transfers the sender should present the following
documents: Bill, expense account or any document that can prove the eligibility to a debt A- Announcement fees, Advertising insertions and subscription to foreign publications.B- Books buying
costs,...Trade mark registry fees... C- Moroccan parcel costs for press furniture. D- Interpreter costs. E- Enrollment fees for entry exams to universities and remote courses. F- Diplomas shipping fees. GRegistration fees for seminars, conventions, conferences, internships, youth & sport events. H- Subscription and Contribution fees to professional associations, regional & international organisms. I- Legal
and attorney fees. J- Family charges & alimony.
K- Documentaries, televised programs and movie renting or buying fees / movie editing fees. L- Invitation to tender, Analysis and foreign expertise fees. M- Royalties prescribed by the Moroccan Royalties
Center. N- Telecom circuit usage or rental (by Itissalat Al-Maghrib) fees and license Fees O- Embassy's consular revenues P- Invitation to tender participation fees Q- SWIFT system Adhesion Fee for
Moroccan Banks. In Country View Curtain Specification: Due to an enhancement to our current system, as of April 25, 2007, Morocco FLAs will only be able to view transactions available for payment in this
country. Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union
corresponding IROC if you have any queries regarding this specification.
10/16/2009
Page 66 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
MOZAMBIQUE
Banco Comercial e de Investimentos, S.A.R.L.
Mon-Fri 0830-1800
2582
(01) 353 700
N/A Y
Y Y
Mon-Fri 0800-1700
2582
(01) 354 470
N/A Y
Y Y
Mon-Fri 0800-1600
2582
2 131 3444
N/A Y
New Metical
Banco Internacional de Mocambique SARL
New Metical
Banco Procredit S.A.
Y
Y Y
New Metical
Maximum principal Send amount is $5,000 USD or local equivalent per person /per transaction /per day. Money Transfers sent to Mozambique must include a Test Question.
NEPAL
Annapurna Travel & Tours (P) Ltd.
Daily 0930-1930
977
(01) 223 530
Y
Daily 24 hours
977
(01) 422 1259
Y
Sun-Fri 0900-1900, Sat 0900-1500
977
(01) 426 1313
Y
Y
Y Y
Mon-Fri 1000-1500
977
(01) 227 181
Y
Y
Y Y
Sun-Thu 1000-1730, Fri 1000-1400
977
(01) 422 3585
Y
Sun-Fri 0900-1730
977
(01) 418 738
Y
Y
L Y Y
NP Rupee (pay only)
C.G.Finco Private Ltd.
Y
Y Y
NP Rupee (pay only)
Hulas Remittance PVT Ltd
NP Rupee (pay only)
NABIL Bank Limited
NP Rupee
Nepal Post Ltd
Y
NP Rupee (pay only)
Sita World Travel
Y
Y Y
NP Rupee (pay only)
Senders must obtain Central "Nepal Rastra" Bank approval to send money. Send Money Transfers are available in Nabil Bank, Annapurna Travel & Tours (P) Ltd. and CG Finco locations. Send Money
Transfers are only available at Annapurna Travel & Tours (P) Ltd. locations. Annapurna Travel only provides Physical Delivery in the cities of Kathmandu and Patan. Payee must present correct Money
Transfer Control Number (MTCN).
10/16/2009
Page 67 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
NETHERLANDS
Goffin Change Nv
Mon-Sat 0900-1800
31
800 14555
N/A Y
Y
Y
Mon-Fri 0900-1700
31
20 569 0603
N/A Y
Y
Y
Mon-Thu 0900-1700,Fri 1000-1700
31
70 3634565
N/A
Y
Mon-Fri 0800-1630
31
800 736 3666*
N/A Y
Y
Euro
GWK Travelex
Euro
Ortel Financial Services Nederlands B.V.
Euro
Postbank N.V.
Euro
Test Question not available. Payees must provide valid identification. Senders must present valid identification. Sender must be 18 years old to send money. Beginning in January 2009 , the Western Union
system will automatically reject certain transactions: These transactions will be rejected at certain principal thresholds and according to other criteria, which we are not publishing so as not to compromise
the integrity of the controls. Western Union will refund the money plus the fees back to the sender. The process can take from 24 to 48 hours before the sender will be contacted.In Country View Curtain
Specification: Due to an enhancement to our current system, as of April 1st, 2007, Holland FLAs will only be able to view transactions available for payment in this country. Whilst we do not anticipate this to
have a business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you have any queries regarding
this specification.
NEW CALEDONIA
Societe Generale Caledonienne de Banque
Mon-Fri 0745-1530
687
256333
Y
Y
Y
Y
CFP Franc
Valid ID is required for all payouts at Societe Generale locations. Valid Photo ID is required for all send transactions. Valid ID is required for all payouts at Societe Generale locations. Valid Photo ID is
required for all send transactions.Payee must present correct Money Transfer Control Number (MTCN).
NEW ZEALAND
City Forex (NZ) Ltd.
Mon-Fri 0830-1900, Sat 0830-1700
64
(09) 970 1040
N/A Y
Y
Mon-Fri 0800-1730, Sat 0900-1600, Sun 0900-1300
64
800 270000*
N/A Y
Y
Mon-Sat 0830-1700
64
9 307 9333
N/A Y
Y
Mon-Fri 0730-1800, Sat 0830-1230
64
0800 005 253
N/A Y
Y Y
Mon-Fri 0700-1900, Sat 0700-1700
64
61(3) 928 20274
N/A
Y Y
Y Y
NZ Dollar
FEXCO
Y
Y Y
NZ Dollar
Intl International Remittance
Y Y
NZ Dollar
New Zealand Post
NZ Dollar
Travelex
NZ Dollar
Commercial Services are not available at New Zealand Post.
10/16/2009
Page 68 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
NICARAGUA
Mon-Sat 0800-2000, Sun 0800-1500
AirPak
505
2266 8126
N/A Y
Y
Y
Y
L Y Y
US Dollar
Free Physical Delivery is available in Managua Capital and the city centers of Chinandega and Esteli. Free Telephone Notification is available upon request. Intra transactions are available in Cordobas.
Senders & Payees must provide a valid identification.Test question not available.
NIGER
Bank Of Africa Niger
Mon-Fri 0830-1700, Sat 0800-1200
227
20 738 183
N/A Y
Y
Y Y
Mon-Fri 0830-1730, Sat-Sun 0900-1300
227
739 858
N/A Y
Y
Y Y
Mon-Fri 0830-1730
227
739 547
N/A Y
Y
Y Y
Mon-Fri 0745-1645
227
207 33165
N/A Y
Y
Y Y
Mon-Fri 0830-1730, Sat 0900-1300
227
737 181
N/A Y
Y
Y Y
Mon-Fri 0800-1800
227
736 347
N/A
Y
Y Y
CFA Franc
Banque Atlantique Du Niger
CFA Franc
Banque Regionale de Solidarite
CFA Franc
BIA Niger
CFA Franc
Ecobank Niger
CFA Franc
Sonibank
CFA Franc
Maximum send amount is 2,000,000 CFA Francs per person /per transaction /per day. For any amount exceeding 300,000 CFA up to a maximum of 2,000,000 CFA Central Bank approval is required.
Money Transfers sent to Niger must include a Test Question.
10/16/2009
Page 69 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
NIGERIA
Access Bank PLC.
Mon-Fri 0800-1600
234
(1) 271 2004
Y
Y Y
Mon-Fri 0800-1600, Sat 0800-1400
234
(1) 262 4278
Y
Y Y
Mon-Fri 0800-1700, Sat 1000-1800
234
(1) 818 5549
Y
Y Y
Mon-Fri 0800-1700
234
(1) 266 8176
Y
Y Y
Mon-Fri 0800-1600
234
(1) 2665231
Y
Y Y
Mon-Fri 0800-1600
234
(1) 480 4398
Y
Y Y
Mon-Fri 0800-1800
234
(1) 270 1483
Y
Y Y
Mon-Fri 0800-1800, Sat 1000-1400
234
(1) 262 3014
Y
Y Y
Mon-Fri 0800-1630
234
(1) 270 5032
Y
Y Y
Mon-Fri 0800-1600, Sat 1000-1400
234
(1) 270 3090
Y
Y Y
Mon-Fri 0800-1600, Sat 0900-1400
234
(1) 270 5809
Y
Y Y
Mon-Fri 0800-1600, Sat 1000-1400
234
(1) 461 92014
Y
Y Y
Naira
US Dollar
Diamond Bank PLC
Naira
Ecobank Nigeria PLC
Naira
First Bank of Nigeria PLC
Naira
First City Monument Bank PLC
Naira
Guaranty Trust Bank PLC
Naira
IBTC Chartered Bank PLC
Naira
US Dollar
Intercontinental Bank PLC
Naira
Oceanic Bank International
Naira
SKYE Bank PLC
Naira
Sterling Bank PLC
Naira
Unity Bank PLC
Naira
10/16/2009
Page 70 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
Wema Bank
Mon-Fri 0800-1600
234
(1) 271 1233
Y
Y Y
Mon-Fri 0800-1700
234
(1) 270 0741
Y
Y Y
Naira
Zenith International Bank
Naira
Transactions above $10000 or local equivalent must be reported to Central Bank of Nigeria. The Money Transfers sent to Nigeria must include a Test Question. Payee must present correct Money Transfer
Control Number (MTCN) and a valid ID. US Dollar payments in Nigeria are available at the following Banks at no charge to the receiver: in all locations: First Bank of Nigeria, Standard Trust Bank, Zenith
Bank, Wema Bank; limited locations: Oceanic Bank, Ecobank, Intercontinental Bank, AllStates Trust Bank, Guarantee Trust Bank, NBM Bank. US Dollar payment is subject to availability. If sufficient US
currency is not available, payout may be made both in USD and Nigerian Naira using Western exchange rate at the time of payment. US Dollar payment is available in the following cities: ABA, ABAKALIKI,
ABEOKUTA, ABUJA, AKURE, ALABA, APAPA, ASABA, AWKA, BENIN CITY, CALABAR, EKET, ENUGU, IBADAN, IDUMAGBO, IKEJA, ILORIN, ILUPEJU, JOS, KADUNA, KANO, LAGOS,
LEKKI/AJAH, MAIDUGURI, MUSHIN, NNEWI, ONITSHA, OTTA, OWERRI, PORT HARCOURT, SHOMOLU, TRADE FAIR, UGHELLI, UYO, VICTORIA ISLAND, WARRI, YENEGOA. For additional
information on locations or cities offering USD payout payee must contact: First Bank at +234 1 266 4247 or 264 04 98; Oceanic Bank at +234 1 270 5036; Standard Trust Bank at +234 1 461 6645;
Ecobank at +234 1 818 55 49 or 270 13 21; Intercontinental Bank at +234 1 262 29 63 or 262 30 14; AllStates Trust Bank at +234 1 461 84 56 or 461 84 26; Zenith Bank at +234 1 270 07 41 or 270 07 42;
Guarantee Trust Bank at +234 1 262 26 80 or 480 43 98; NBM Bank at +234 1 270 49 79; WEMA Bank at +234 1 461 32 78. Pay without ID on the test question alone is forbidden in Nigeria. Sending
transactions is only allowed within the country (not outside Nigeria).
NIUE
Bank of South Pacific
Mon-Thu 0900-1500, Fri 0830-1500
683
Mon-Fri 0800-1800, Sat 0800-1700
1
683 4020
N/A Y
Y
Y
Y Y
(670) 234 7888
N/A Y
Y
Y
Y Y
NZ Dollar
No restrictions.
NORTHERN MARIANA ISLANDS
Insurance and Business Management (MITA Travel)
US Dollar
Maximum Payout amount is 20,000 USD per day. For Money Transfers of $1,000 to $2,999.99 USD,Senders and Payees must provide one of the following forms of valid Identification: Drivers License State
Issued Identification Card, Passport, Alien Identification Card or Government Identification. For Money Transfers of $3,000 USD and above, Senders and Payees must also provide their Social Security
Number, date of birth and Occupation along with valid Identification and a US address. Agents will not pay on the Test Question alone for amounts over $999.99 USD.
NORWAY
Fexco Money Transfer AS
Mon-Fri 1000-1800
47
800 18 666*
N/A Y
Y
Mon-Wed 0900-1500, Thu 0900-1700, Fri 0900-1500
47
815 48050
N/A
Y
Y
Mon-Fri 0900-1900, Sat 0900-1700
47
800 33 443 355*
N/A Y
Y
Y
NO Krone
Sparebank Oest
NO Krone
Western Union International Bank GMBH
NO Krone
Maximum principal send and payout amount is 7500 USD or local equivalent per person /transaction /day. Western Union sets the exchange rate for each transaction at the time of send, except when the
law of the destination country requires otherwise. Every Payment requires proper identification. Identification will be required for every transaction. The option Pay Without ID on TQ alone is not available in
Norway. Test Question is not available in Norway.
10/16/2009
Page 71 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
OMAN
Bank Muscat
Sat-Thu 0800-1400
968
24 768 649
N/A Y
Y
Y
Sun-Thu 0830-2030, Fri-Sat 1630-2030
968
232 11258
N/A Y
Y
Y Y
Daily 0800-2100
968
968 24 832133
N/A Y
Y
Y
Sat-Thu 0830-2030, Fri 0830-2000
968
24 834 954
N/A Y
Y
Y
L
Daily 0830-2030
968
707 025
N/A Y
Y
Y
L
Sat-Wed 0730-1445, Thu 0730-1330
968
24 682 664
N/A Y
Y
Y
L
Sat-Thu 0830-1230/1630-2030, Fri 0830-1100/1600-20
968
24 750 830
N/A Y
Y
Y
L
Sat-Thu 0830-2030, Fri 1630-2030
968
24 794 305
N/A Y
Y
Y
L
Sat-Thu 0800-1300/1600-2000, Fri 0800-1100/1600-20
968
787 220
N/A Y
Y
Y
L
Daily 24 hours
968
24 518 440
N/A Y
Y
Y
OM Rial
US Dollar
Hamdan Exchange
OM Rial
US Dollar
Modern Exchange Company Llc.
OM Rial
US Dollar
Musandam Exchange
OM Rial
US Dollar
Mustafa Sultan Exchange Co.
OM Rial
US Dollar
Oman International Bank
OM Rial
US Dollar
Oman UAE Exchange Centre
Y
OM Rial
US Dollar
Oman United Exchange Co.
OM Rial
US Dollar
Purshottam Kanji Exchange
OM Rial
US Dollar
Travelex and Co. LLC.
OM Rial
US Dollar
Maximum principal Payout amount is $10,000 USD or local equivalent per transaction at Oman UAE Exchange Centre and Purshottam Kanji Exchange; 5.000 OM Rial at Oman International Bank; 1,000
Oman Rial at Musandam Exchange locations. Maximum principal Send amount is 2,812 OM Rial or USD equivalent at Oman International Bank.
10/16/2009
Page 72 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
PAKISTAN
A.A. Exchange Co.PVT.Ltd
Mon-Sat 0900-2100
91
(51) 287 3469
Y
Y
Mon-Fri 0900-1700, Sat 0900-1200
91
(21) 221 2685
Y
Y
Mon-Fri 0900-1800, Sat 0900-1600
91
(21) 221 5862
Y
Mon-Fri 0900-1700, Sat 0900-1300
91
(21) 111 777999
Y
Y
Y
Mon-Fri 0900-1330, Sat 0900-1230
91
(21) 921 2265
Y
Y
Y
Mon-Sat 1000-1800
91
(21) 431 2975
Y
Y
Sat-Thu 0900-1600, Fri 0900-1230
91
0 800 17861
Y
Y
Y
Mon-Sat 0900-1800
91
(42) 111 5295 29
Y
Y
Y
Mon-Thu 0900-1500, Fri 0900-1230, Sat 0900-1330
91
(91) 525 3967
Y
Y
Y
Mon-Fri 0900-1700, Sat 0900-1330
91
(21) 903 32287
Y
Y
Y
PK Rupee (pay only)
Faysal Bank Limited
Y
PK Rupee (pay only)
Habib Qatar Intl Exchange Pakistan Pvt Ltd
Y
PK Rupee (pay only)
Js Bank Limited
PK Rupee (pay only)
National Bank of Pakistan
PK Rupee (pay only)
Pakistan Currency Exchange Company PVT Ltd.
Y
Y
PK Rupee (pay only)
Pakistan Post Office
PK Rupee (pay only)
Ravi Exchange Company
PK Rupee (pay only)
The Bank of Khyber
PK Rupee (pay only)
United Bank Limited
PK Rupee (pay only)
Maximum principal Send amount is USD $3,000 (including charges) or local equivalent per person/ per day. No outbound remittances to be commercial or trade related transfers - personal transfers only are
allowed.Payee must present correct Money Transfer Control Number (MTCN). Payee must present valid Identification. Test question is not allowed. Receivers under 18 years old (MINORS AGE IN
PAKISTAN) are not allowed to collect money. Send Money Transfers are available at Zarco Exchange Company, Pakistan Currency Exchange Company and AA Exchange Company locations only. For
customer inquiries over the phone, the Zarco Exchange CSC will be opened 24 hours. In cases where the Sender or Payee is illiterate, the Acceptable Pakistani Forms of ID presented must either include
both the clients Signature and Fingerprint (thumb impression) or at least his/her thumb impression.Physical Delivery available to the following cities: Lahore, Gujranwala, Sialkot, Jhelum, Karachi, Kharian,
Rawalpindi, Mandi Bhauddin, Islamabad, Mirpur, Peshawar, Sargodha, Faisalabad, Multan, Gukrat. For Afghan refugees only. For Home Delivery Service, Afghan Refugee Cards and National Alien
Registration Cards will not be acceptable forms of ID.
PALAU
Mon-Sat 0800-1700
CTSI Logistics Palau, Inc.
680
488 1085
N/A Y
Y
Y
Y Y
US Dollar
Maximun send and payout amount is USD5,000 or local equivalent. Due to government regulation, CTSI Logistics Palau Inc. can only send or payout a maximum amount not more than USD5,000 or local
equivalent. Valid government photo ID is required for all transactions.Test Question not available.
10/16/2009
Page 73 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
PALESTINIAN AUTHORITY
Cairo Amman Bank
Sat-Thu 0830-1200/1400-1600, Sun 0800-1430
970
(02) 297 7345
N/A Y
Y
Sat-Thu 0800-1400
970
(02) 298 6270
N/A Y
Y
Y
Y Y
JO Dinar
Shekel
US Dollar
Housing Bank for Trade & Finance
Y Y
JO Dinar
Shekel
US Dollar
Payments from Palestinian Authority to Consumers in Israel are limited to 5,000 Israeli shekels (approximately $1,500 USD) per person per month.The result of a consumer triggering this rule will be the
transactions will not be processed and the funds will be refunded to the sender.Acceptable forms of identification: Residents : national id and / or passport. Non-residents : passport only. Until further notice,
Western Union locations in Gaza Strip will payout transaction in NIS; due to the shortage of USD and JOD currencies.Locations in the West Bank can payout at normal.
PANAMA
Transfer Express De Panama
Mon-Sat 0800-2000, Sun 1000-1700
507
269 1055
N/A Y
Y
Y
Y Y
US Dollar
Maximum principal Send amount is $7,500 USD per person/per day. Maximum principal Payout amount is $10,000 USD per person/per day. Free Telephone Notification is available upon request. Senders
must present valid Identification. For Transfers above $900 USD, the non residents must present passport or migration document. For transfers above $2000 USD, foreigners must present passport and
another valid ID. For transfers above $2000 USD, foreigners must present passport and another valid ID.
PAPUA NEW GUINEA
Bank of South Pacific Ltd.
675
675 321 1999
N/A
Mon-Fri 0800-1900, Sat 0900-1300
595
(21) 221 333
N/A Y
Y
Y
Y Y
Mon-Fri 0815-1800
595
(21) 498 001
N/A Y
Y
Y
Y Y
Y Y
Kina
Maximum principal Payout and Send Amount is $10,000 USD or local equivalent per person/ per transaction/ per day.
PARAGUAY
DHL International S.R.L.
Guarani
US Dollar
Financiera El Comercio
Guarani
US Dollar
Maximum cash Payout amount is $2,500 USD or local equivalent. Payouts over $2,500 USD or local equivalent may be paid out in a combination of cash and check. Send Money Transfers are subject to a
10% tax on charges. Free Telephone Notification is available upon request.
10/16/2009
Page 74 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
PERU
A. Serviban S.A.
Mon-Fri 08000-2359,Sat 0830-2359, Sun 0900-1900
51
0 800 12 080*
N/A Y
Y
Y
Y Y
Mon-Fri 0830-2100, Sat 0900-2100, Sun 0900-1700
51
0800 20 007*
N/A Y
Y
Y
Y
Nuevo Sol
US Dollar
DHL International S.A.
Nuevo Sol
US Dollar
Send Money Transfers are subject to an 19% tax on charges. Payouts are subject to a 0.06% tax charge on principal. Most locations close for 1-2 hours during lunch. Free Telephone Notification is
available upon request. Payees / Senders must present valid photo identification. Persons under 18 years old or 16 in case of legal emancipation must have some form of ID –e.g. birth certificate, military
card and must be accompanied by a legal guardian with valid id to receive a money transfer payout. Test Question is not allowed.
10/16/2009
Page 75 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
Mon-Fri 0800-1700
63
1 800 18881200*
Y
Y
Y
Mon-Fri 0800-1700, Sat 0800-1300, Sun 0900-1600
63
1 800 18881200*
Y
Y
Y
Mon-Fri 0900-1700
63
1 800 18881200*
Y
Y
Y
Mon-Sat 0800-1730
63
1 800 18881200*
Y
Mon-Fri 0800-1830, Sat 0800-1630, Sun 0800-1530
63
1 800 18881200*
Y
Mon-Fri 0900-1600, Sat 1000-1500, Sun 1000-1800
63
63 2 7029500 EXT 1 Y
Mon-Fri 0800-1800, Sat-Sun 0800-1700
63
1 800 18881200*
Y
Y
Mon-Sat 0800-1600, Sun 0800-1700
63
(2) 532 3526
Y
Y
PHILIPPINES
Direct Agent 5 Inc
Y
PH Peso
US Dollar
eBusiness Services Inc.
Y
Y
Y
PH Peso
US Dollar
Emcor Incorporated
PH Peso (pay only)
JPT Central Corporate Holding
Y
Y
PH Peso
US Dollar
PetNet
Y
Y
Y
Y
Y
PH Peso
US Dollar
Robinson Savings Bank
PH Peso
US Dollar
Universal Storefront Services Corp
Y
PH Peso
US Dollar
Villarica Pawnshop
Y
Y
PH Peso
US Dollar
Maximum payout none. Effective May 1, 2009, Direct to Bank (D2B) Service to the Philippines will no longer be available. For US Dollar Payouts locations, payees should call the Philippine Customer
Hotline for the nearest location. EFFECTIVE JULY 1 2008, all money transfers from abroad paid out in agent locations shall be subject to Documentary Stamp Tax (DST), as required by law. DST is P0.30
for every P200.00 principal increments or 0.15% of the principal amount to be received. Receivers in the Philippines must provide the correct money transfer control number (MTCN) to receive the money.
The sender must inform the receiver in the Philippines the exact MTCN to avoid delays.. All Senders and Payees must present valid photo Identification. For Send Money Transfers, senders should contact
the Philippine Customer Hotline for particulars of each country. Test Question is not allowed. For domestic toll-free, dial PLDT 1-800-1-888-1200 or GLOBE 1-800-9-888-1200, For within Metro Manila dial
888-1200 local call Outside Metro Manila, dial 02-888-1200 (NDD rates apply), for international calls, dial +63-2-888-1200.
10/16/2009
Page 76 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
POLAND
Accord Finance
Mon-Fri 09:00 -18:00
48
48 717 997132
N/A Y
Y
Mon-Fri 0800-1800
48
0 801 12 0224*
N/A Y
Y Y
Mon-Fri 1000-1800
48
0 800 240 240 ext 7 N/A
Mon-Fri 0800-1800
48
Daily 0900-2000
Zloty
Bank Pekao SA
US Dollar
Zloty
Bank Zachodni WBK S.A.
Y
Y
Y Y
0 801 331 331
N/A Y
Y
Y Y
48
22 620 3081
N/A Y
Y
Y
Mon-Fri 0800-1700, Sat 0800-1300
48
0801 40 24 04*
N/A Y
Y Y
Mon-Fri 0800-2300
48
22 825 9111
N/A Y
Y Y
Mon-Fri 0800-1800, Sat 0800-1400
48
0 801 800 880*
N/A Y
Y Y
Mon-Fri 1000-1800, Sat 1000-1500
48
(071) 372 3500
N/A Y
Y Y
US Dollar
Zloty
Big Bank Gdanski S.A.
US Dollar
Zloty
Isi Intercash
US Dollar
Zloty
Mazowiecki Bank Regionalny S.A.
US Dollar
Zloty
Polmex Limited
US Dollar
Zloty
Towarzystwo Finansowe SKOK SA
Zloty
Twister
Zloty (pay only)
Maximum principal Payout amount is 10,000 PLN per person /per transaction /per day at Towarzystwo Finansowe SKOK Locations. For locations offering US Dollar Payout, Payees should contact the
Customer Service Center. Mazowiecki Bank Ragionalny will pay on Test Question alone for amounts up to 500 USD or local equivalent per person/ per transaction/ per day. Receiver must be 18 years old
to collect money. All locations of Millennium Bank S.A., Towarzystwo Finansowe SKOK S.A., Accord Finance and Twister only pay and send transactions in PLN.
10/16/2009
Page 77 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
PORTUGAL
Banco Comercial Portugues BCP
Mon-Fri 0830-1730
351
(21) 427 7072
N/A Y
Mon-Fri 0900-1800
351
(21) 322 0480
N/A Y
Mon-Fri 0830-2000
351
(21) 707 262626
N/A Y
1
800 325 4045*
N/A Y
Y
Euro
Caixa Central Crédito Agrícola Mutuo, C. R. L.
Y
Y
Euro
CTT- Correios de Portugal
Y
Euro
Test Question is not available. Receivers and senders must be 18 years old to send or collect money.
PUERTO RICO
Daily 24 hours
Y
Y
Y
L
US Dollar
10/16/2009
Page 78 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
QATAR
Al Dar Exchange Work
Sat-Thu 0900-2100, Fri 1600-2100
974
480 2525
N/A Y
Y
Y Y
Mon-Thu 0800-2030, Sat-Sun 0800-2030
974
436 2422
N/A Y
Y
Y Y
Sat-Thu 0800-2030, Fri 1600-2000
974
(4) 323 334
N/A Y
Y
Y Y
Mon-Thu 0745-1945,Fri 1545-1945,Sat- Sun 745-1945
974
(4) 432 043
N/A Y
Y
Y Y
Sun-Thu 0745-2345, Fri 1545-1945
974
(4) 424 226
N/A Y
Y
Y Y
Sat-Thu 0745-1945, Fri 1545-1945
974
443 8300
N/A Y
Y
Y Y
Sat-Thu 0745-1945, Fri 1600-1900
974
(4) 468 455
N/A Y
Y
Y Y
Sat-Wed 0730-1200, Thu 0730-1230
974
(4) 456 600
N/A Y
Y
Y Y
Sun-Thu 0745-2345, Fri 1545-1945
974
(4) 412 655
N/A Y
Y
Y Y
Sat-Thu 0745-2030, Fri 1545-2030
974
(4) 444 8875
N/A Y
Y
Y
Sat-Thu 0745-1945, Fri 1545-1945
974
(4) 383 262
N/A Y
Y
Y Y
Sat-Thu 0745-1145/1600-1930, Fri 1600-1830
974
(4) 321 377
N/A Y
Y
Sat-Thu 0800-2000, Fri 1600-1900
974
(4) 419 010
N/A Y
Y
Y Y
Sat-Thu 0745--1945, Fri 1530-1930
974
436 2422
N/A Y
Y
Y Y
Sat-Thu 0745-1945, Fri 1545-1945
974
(4) 312 320
N/A Y
Y
Y Y
QA Riyal
Al Jazeera Exchange Co
QA Riyal
Al Sadd Exchange CO.
QA Riyal
Al Sayrafa Financial Business & Exchange Co.
QA Riyal
Almana Exchange Wll
QA Riyal
Arabian Exchange Co
QA Riyal
City Exchange Co.
QA Riyal
Doha Bank
QA Riyal
Eastern Exchange Company
QA Riyal
Global Exchange Company
QA Riyal
Gulf Exchange Company
QA Riyal
Habib Qatar International Exchange Ltd.
Y
Y Y
QA Riyal
Lari Exchange Co.
QA Riyal
National Exchange Co
QA Riyal
Trust Exchange Co. W.L.L.
QA Riyal
10/16/2009
Page 79 of 107
Country
Agent
Currency
Uae Exchange Est
Intl Code
In Country
Number
MM QC QP P T D M Q
Sat-Thu 0900-1800
974
(4) 444 485
N/A Y
Y
Y Y
Sun-Thu 0800-2000, Fri 1600-2000
974
442 3715
N/A Y
Y
Y Y
Mon-Fri 1000-1600, Sat 1000-1400
674
444 3813
N/A
Y
Y
Mon-Sat 1100-1730
262
0 825 00 98 98
N/A Y
QA Riyal
Union Exchange Co
QA Riyal
All Doha Bank locations are closed on Friday.
REPUBLIC OF NAURU
Central Meridian Incorporated
AU Dollar
No restrictions.
REUNION
La Poste
Y
Y
L
Euro
10/16/2009
Page 80 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
ROMANIA
Angelo Costa RO S.R.L
Mon-Fri 0800-1930, Sat 0900-1430
40
(21) 315 7922
Y
Y
Mon-Fri 0800-2000, Sat 0800-1500
40
(21) 308 0961
Y
Y
Mon-Fri 0900-1600
40
(21) 301 6320
Y
Y
Mon-Fri 0800-2000, Sat 0900-1600
40
0800 81 2345
Y
Y
Y
Mon-Fri 0830-1700
40
729 399 046
Y
Y
Y
Mon-Fri 0730-2000, Sat 0730-1330
40
(21) 314 7912
Y
Y
Mon-Fri 0900-1730
40
800 80 2020*
Y
Y
Y
Euro (pay only)
RO New Leu
Banc Post S.A.
Y
Y
Euro
RO New Leu (pay only)
US Dollar
Banca Romana Pentru Dezvoltare S.A.
Y
Euro
RO New Leu
US Dollar
Banca Romaneasca S.A.
Y
Y
Euro
RO New Leu
US Dollar
Banca Transilvania
Y
Euro
RO New Leu
US Dollar
Posta Romana
Y Y
Euro (pay only)
Raiffeisen Bank S.A.
Y
Y
Euro
Ro New Leu
US Dollar
Payee must present correct Money Transfer Control Number (MTCN).Maximum principal payout amount is $10,000 USD or equivalent in Euro or New Leu per person/per transaction/per day at Bancpost,
Banca Romanesca, Banca Transilvania, Raiffeisen Bank and Angelo Costa Romania locations $9,500 USD or equivalent in Euro or New Leu per person /per transaction /per day at -Groupe Société
Générale; $5,000 USD or equivalent in Euro or New Leu per person/per transaction/per day at Posta Romana. Receiver must be 14 years old to collect money. Maximum send amount is $10,000* USD or
equivalent in Euro per person/ per transaction /per day at Banca Romaneasca, Banca Transilvania, Raiffeisen Bank, Angelo Costa (Piraeus Bank) and Bancpost locations . Amount higher than 7,500 USD
or local equivalent should follow the Large Principal Money Transfer (LPMT) procedure. 5,000 USD or equivalent in Euro per person/per transaction/per day at BRD-Groupe Société Générale & Posta
Romana.
1,000 USD or equivalent in Euro per person /per transaction /per day at Piraeus Bank SMB locations. US Dollar and Lei payouts are available at Banc Post, BRD-Groupe Societe Generale, Banca
Romaneasca, Banca Transilvania, Dollar Express and Raiffeisen Bank locations. Senders and Payees must present valid Identification. Credit Coop performs only payout transactions, only in local
currency, New Leu Test Question is not allowed.Home delivery service is provided by Posta Romana anywhere in Romania within 24 hours subject to agent opening hours.Phone notification is provided by
Banca Romaneasca.
10/16/2009
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Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
RUSSIA
Daily 24 hours
7
7495 797 2197
N/A
Y
Y
Y
Ruble
US Dollar
Maximum principal send amount for Russian residents sending money to another country is $5000 or local currency equivalent per person /per transaction /per day. Senders and Payees must present
Identification. Senders must present evidence of origin of hard currency (Customs Declaration, Currency Exchange Certificate) where required by law. Most locations close early on Friday. Money Transfer
are reserved for private consumer use only and cannot be used for commercial or business purposes, for purchase of property, or for investments. Test Question is not allowed. Money Transfers at all
Russian Post locations are available in Russian Rubles only. All Russian Post locations do not execute Money Transfers originated form Russia, Azerbaijan, Armenia, Belarus, Estonia, Georgia,
Kazakhstan, Kyrgyz Republic, Latvia, Lithuania, Moldova, Tajikistan, Turkmenistan, Uzbekistan and Ukraine. Delayed product service (48 hours transfer) available for outbound transfers to CIS countries
from the following regions in Russia: Tyumen, Hanty-Mansiyskiy autonomous region Yugra (Beloyarskiy, Berezovo, Igrim, Izluchinsk, Kagalym, Langepas, Lyantor, Malinovskiy, Megion,
Mezhdurechenskiy, Nizhnevartovsk, Novoagansk, Nyagan, Poykovskiy, Pokachi, Pyit-Yah, Raduzhnyiy, Sovetskiy, Surgut, Nevteyugansk, Uray, Fedorovskiy, Hanty-Mansiysk, Yugorsk), Yamalo-Neneckiy
autonomous region (Gubkinskiy, Labytnangi, Muravlenko, Nadym, Novozapolyarniy, Noviy Urengoy, Noyabrsk, Pongody, Purpe, Salehard, Tarko-Sale, Harp, Urengoy Maximum send - 1000 usd per
person/per day. Money transfers at all locations other than Russian post's locations are available in usd and Rusian Rubles.
RWANDA
Bancor
Mon-Fri 0800-1800, Sat 0900-1600
250
0252 500 228
N/A Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1300
250
575 591
N/A Y
Y
Y Y
Mon-Fri 0830-1600, Sat 0830-1300
250
593 154
N/A
Mon-Fri 0800-1900, Sat 0800-1200
250
573 559
N/A Y
Y
Y
Mon-Fri 0800-2000, Sat 0800-1700
250
503 580
N/A Y
Y
Y Y
Mon-Fri 0800-1800, Sat 0800-1400
250
252 570620
N/A Y
Y
Y
RW Franc
Banque Commerciale du Rwanda S.A.
RW Franc
Banque de Kigali
Y Y
RW Franc
US Dollar
Banque Populaire Rwanda
RW Franc (send only)
US Dollar
Ecobank
RW Franc
US Dollar
Rwanda Kcb Rwanda Sa
RW Franc (pay only)
US Dollar
Senders must obtain Central Bank approval. Send Money Transfers in local currency are limited to Rwandan residents. Money Transfers sent to Rwanda must include a Test Question.
SAINT MARTIN
Mon-Fri 1100-1730
La Poste
1
0 825 00 98 98
N/A Y
Y
Y
L
Euro
10/16/2009
Page 82 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
SAMOA
FEXCO
Mon, Wed-Fri 0830-1700, Tue 0830-1530, Sat 0830-12
685
256 23
N/A Y
Y
Mon-Fri 0800-1500
239
226 150
N/A Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0900-1300
239
222 141
N/A Y
Y
Y Y
Sat-Wed 0800-1700
966
(1) 479 6377
N/A Y
Y
Y
L
Sat-Wed 0900-2100, Thu 0900-2030, Fri 1630-2030
966
(1) 406 6525
N/A Y
Y
Y
L
Y
Y Y
Tala
No restrictions.
SAO TOME E PRINCIPE
Banco Equador
Dobra
Ecobank Sao Tome.
Dobra
No restrictions.
SAUDI ARABIA
Enjaz - Bank Al Bilad
SA Riyal
Saudi American Bank
SA Riyal
Saudi Arabian citizens must present valid Identification to send money. Non-Saudi Arabian citizens must present a Passport or Residency Card (IQAMA). In Saudi American Bank-Speedcash locations, nonSaudi Arabian citizens must present a Residency Card (IQAMA) and a copy of a valid Passport stamped /attested by their sponsor for sending or paying Money Transfers. All locations are closed on
Friday. Test question is not available for payout in Saudi Arabia. Payees must provide valid identification.
10/16/2009
Page 83 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
SENEGAL
Bank Of Africa Senegal
Mon-Fri 0745-1545, Sat 0900-1200
221
849 63 19
N/A Y
Y
Y Y
Mon-Fri 0745-1545
221
889 80 87
N/A Y
Y
Y Y
Daily 0800-1700
221
842 00 38
N/A Y
Y
Y Y
Mon-Fri 0815-1700
221
869 80 73
N/A Y
Y
Y Y
Mon-Fri 0730-1800, Sat 0900-1300
221
823 79 80
N/A Y
Mon-Fri 0730-1630, Sat 0900-1200
221
864 00 19
N/A Y
Y
Y
Mon-Fri 0800-1700, Sat 0800-1300
221
338 695 999
N/A Y
Y
Y Y
Mon-Sat 0730-1730
221
839 56 47
N/A Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1300
221
822 56 68
N/A
CFA Franc
CFA Franc
BICIS
CFA Franc
Bimao
CFA Franc
CBAO
Y Y
CFA Franc
Ecobank
CFA Franc
Postefinances
CFA Franc
Societe Generale de Banques au Senegal (SGBS)
CFA Franc
Societe Nationale La Poste
Y Y
CFA Franc
Maximum Send to UEMOA (West Africa: Senegal, Mali, Burkina Faso, Niger, Guinee Bissau, Togo, Benin and Ivory Coast): 3,000,000 FCFA per person/per day/per transaction * Maximum Send to
CEMAC (Cameroon, Central African Republic, Chad, Republic of Congo,Equatorial Guinea, Gabon and France): 1,000,000 FCFA per person/per day/per transaction * Maximum Send to all other countries:
300,000 FCFA per person/per day/per transaction. Payouts are restricted to persons 18 years and older. Money Transfers sent to Senegal must include a Test Question. Valid ID is required for all payouts
at all locations. In Country View Curtain Specification: Due to an enhancement to our current system, as of April 6, 2007, Senegal FLAs will only be able to view transactions available for payment in this
country. Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western Union
corresponding IROC if you have any queries regarding this specification.
10/16/2009
Page 84 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
SERBIA
EKI Transfers D.O.O.
Mon-Fri 0730-2000, Sat 0800-1500
381
(11) 330 0300
N/A Y
Y
Mon-Fri 0900-1800
381
(11) 337 6480
N/A
Y
Mon-Fri 0900-1900, Sat 1000-1400
381
(11) 301 1555
N/A Y
Y
Mon-Fri 0800-2000, Sat 0800-1400
381
(11) 334 8000
N/A
Y
248
293 000
N/A Y
Y Y
Euro (pay only)
Postal Savings Bank of Yugoslavia
Euro (pay only)
Societe Generale Banka Srbija
Euro (pay only)
Tenfore
Dinar
Euro (pay only)
Payees must present valid Identification. Test question is not available.
SEYCHELLES
Mon-Sat 0830-1430
Nouvobanq (S.I.M.B.C) Ltd
Seychelles Rupee (pay only)
Only countries which transact in USD, can send to the Seychelles. Money Transfers sent to Seychelles must include a Test Question.
SIERRA LEONE
Access Bank SL Limited
Mon-Fri 0730-1600, Sat 1000-1400
232
(33) 825 885
N/A Y
Y
Y Y
Mon-Thu 0830-1530, Fri 0830-1600
232
(22) 227 831
N/A Y
Y
Y Y
Mon-Fri 0830-1600, Sat 0830-1400
232
(22) 223 971
N/A Y
Y
Y Y
Mon-Fri 0900-1500
232
(22) 225 021
N/A Y
Y
Y Y
Mon-Fri 0900-1600, Sat 1000-1400
232
(22) 223 319
N/A Y
Leone
Ecobank Sierra Leone
Leone
First International Bank
Leone
Standard Chartered Bank Sl Ltd
Leone
Union Trust Bank Ltd.
Y Y
Leone
Maximum principal Payout amount is $10,000 USD or local equivalent per transaction. Money Transfers sent to Sierra Leone must include a Test Question.
SINGAPORE
Western Union Global Network Pte. Ltd.
Mon-Fri 1000-1900, Sat-Sun 0900-1900
65
686 61001
N/A Y
Y
Y
Y
SG Dollar
Senders and Payees must present valid Identification. All AMEX locations will only accept cash up to USD $1,000 or local equivalent. Any higher amount SENT will have to be paid using an alternative
payment method (card or check). ID will be required for every transfer. A person must be 18 years and above to send transactions in Singapore. However receivers below 18 years of age are able to pick up
transactions. Test question not available in Singapore.
10/16/2009
Page 85 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
SLOVAKIA
Express Service S.R.O.
Mon-Fri 0800-2000, Sat 0800-1300
421
(2) 546 41891
N/A Y
Mon-Fri 0730-2100, Sat 0800-1200
421
(2) 5919 7695
N/A Y
Y Y
Euro
US Dollar
Tatra Banka A.S.
Y
Y
Euro
US Dollar
Maximum principal Send amount is $5,000 USD or local equivalent per person/per transaction/per day at Tatra Banka and Lucky Tours locations, 4,000 USD or local equivalent per person/per
transaction/per day at Vseobecna Uverova Banka; $10,000 USD or local equivalent per person/per transaction/per day at Vseobecna Uverova Banka locations. Maximum principal Payout amount is $7,500
USD or local equivalent per person/per transaction/per day at Tatra Banka; $3,000 USD or local equivalent per person/per transaction/ per day at Lucky Tours locations; $4,000 USD or local equivalent per
person/per person/per transaction/per day at Vseobecna Uverova Banka Locations.; $10,000 USD or local equivalent per person/ per transaction/per day at Vseobecna Uverova Banka Locations. USD
payout is available from Tatra Bank A.S. and Vseobecna Uverova Banka locations. Senders must present valid Identification. Lucky Tours Sro. And Express Service S.R.O locations will pay on the Test
Question alone with proof of lost Identification. Test Question is not available for payout at Tatra Banka A.S. and VSEOBECNA UVEROVA BANKA A.S locations. Receiver must be 15 years old to collect
money. Senders must present identification. Transfers sent from TATRA BANKA, A.S. locations cannot include a Test Question for payout without ID with the exception of transfers to the countries where
Test Question is a mandatory entry.
SLOVENIA
Nova Kreditna Banka Maribor d.d.
Mon-Fri 0730-1800, Sat 0800-1200
386
(2) 229 2721
N/A Y
Y Y
Daily 24 hours
386
(01) 477 2001
N/A
Y Y
Euro
Nova Ljubljanska Banka
Euro
Maximum Send/Payout: 7,500 USD or local equivalent per person/per transaction per person/ per transaction. Maximum principal Payout amount is 5600 Euro per person/per transaction/per day at Nova
Ljubljanska Banka.
SOLOMON ISLANDS
National Bank Of Solomon Islands
Mon-Fri 0830-1500
677
22 080
N/A Y
Y
Mon-Fri 0800-1630, Sat 0800-1200
677
21 821
N/A Y
Y
Y Y
Solomon Dollar
Solomon Islands Postal Corp
Y
Y Y
Solomon Dollar
No restrictions.
10/16/2009
Page 86 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
SOUTH AFRICA
ABSA Bank Ltd
Mon-Fri 0800-1630, Sat 0800-1230, Sun 1000-1300
027
634 2056
N/A
Y Y
Mon-Fri 0900-1700
027
11 282 7743
N/A
Y Y
Maximum payout: NONE. Maximum send:1. ZAR 30000.00 per single transaction2. Max USD 8000 at the time of the transactions per person per day subject to 1. above3. Max USD 45000.00 based on the
prevailing exchange rate per person per month subject to 1. and 2 above 4. Max USD 62000 based on the prevailing exchange rate per person per annum subject to 1, 2 and 3 above.A consumer must be
18 years or older to use the service in South Africa.WESTERN UNION MONEY TRANSFERS ARE ONLY AVAILABLE AT SELECTED ABSA BANK BRANCHES. PLEASE PHONE 0860 151 151 FOR
YOUR NEAREST BRANCH. For all non ABSA Bank customers, the agent will be required, on a once off basis, to open a new profile for the customer, whether the customer is a South Africa citizen,
permanent resident or temporary resident (ie foreigner). This requirement is necessary to fulfill the Bank's legal obligations as prescribed by the Financial Intelligence Centre Act of 2001. The Financial
Intelligence Centre Act 38 of 2001,its Regulations as well as the South African Exchange Control Regulations prescribe the forms of ID that will be required to conduct a send or receive money transfer
transaction in South Africa. ID is required for every send transaction from and every receive transaction in South Africa regardless of the amount. Pay Without ID may not be used as an option to send
money from or receive money in South Africa. Message Service is not available in South Africa. Valid Maroon ID Card Section 22 permit is not acceptable to Absa Bank, Section 24 permit is acceptable with
confirmation from the South African Home Affairs. Valid ID as described above 2.Proof of residential address by providing one or more of the following documents which are less than 3 months old:Utility
bill.•Bank Statement from another Bank •Recent lease or rental agreement •Municipal rates and taxes invoice •Telkom or cellular phone account •Official SARS document •Valid television licence •Mortgage
statement from another financial institution •Long/short term insurance policy documents •Motor vehicle registration documents •Municipal councilor letterTribal Authority Letter •Body Corporate/governing
body letter or statementOfficial university/technikon registration letter •Official employer letter for mine employess; or •Affidavit from cohabitant on an official Absa form only or affidavit from property owner or
employer, if available. Retail account statement. Payments for commercial services (goods & services) are not permitted using the Western Union Money Transfer Service. To send transactions: customers
may be required to provide a proof of the source of funds (for example, payslip).
SPAIN
Mon-Fri 0900-1930, Sat 0900-1400
34
91 369 7200
Y
Y
Mon-Sat 0900-2300, Sun 1000-2200
34
902 199 121
Y
Y
Mon-Fri 0800-2200
34
902 199 606
Y
Y
Daily 24 hours
34
902 365 024
Y
Y
Daily 0900-2300
34
902 010 701*
Y
Y
Mon-Fri 0700-2200, Sat 0800-1500
34
902 197 197
Y
Y
Daily 0800-2300
34
900 633 633*
Y
Euro
Angelo Costa Spain S.A
Euro
Caja De Ahorros De Galicia (Dba Caixa Galicia)
Euro
Caja Espana de Inversiones
Euro
Cambitur International
Euro
Correos de Espana
Euro
FEXCO Espana
Y
Y
Y
Y
Euro
Maximum principal Send or Payout amount is 3,005 Euro per person /per transaction /per day. Payee must present correct Money Transfer Control Number(MTCN). Payouts are restricted to persons 16
years and older. Every payment requires proper identification. Test Question is not available in Spain. For operations, on transaction basis or aggregated in a natural quarter over 3.000 euros,agent should
apply additional identification and enhanced "know your customer" measures including origin of funds. The option Pay without ID on TQ alone is not available in Spain. Customers who do not have
identification will only be able to receive money based on the following conditions: a) if the customer is a Spanish Citizen or Resident, he will have to provide police proof of stolen or loss identification AND
application for replacement clearly stating customer's identification number; b) if the customer is a Foreigner, he must provide valid identification unless he can provide a police report evidencing stolen or
loss identification AND a letter/document from either his consular service or Embassy confirming the customer's identity and identification number. For money transfers sent to Spain in which the Sender
and the Payee are the same person, the payee will have to show the original of the To Send Money Form at the paying location. Senders and Payees must present Fiscal Identification, Passport or Resident
Card. Quick Cash / Quick Pay transfers can only be done in Fexco locations. Most locations close for 1-2 hours during lunch. Due to legal restrictions, Outbound service from Spain to Taiwan is not available
10/16/2009
Page 87 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
SRI LANKA
MMBL Money Transfer (PVT) Ltd
Mon-Sat 0830-1700
94
(1) 565 526
Y
Mon-Sat 0900-1500
94
112 448 448
Y
Mon-Fri 0830-1600, Sat 0900-1400
94
112 386 922
Y
Mon-Sat 0900-1500
94
(112) 328116
Y
Mon-Fri 0900-1700
94
(112) 832 323
Y
Mon-Fri 0830-1630, Sat 1000-1400
1
466 8276
N/A Y
Y
Y
Y Y
1
452 4191
N/A Y
Y
Y
Y Y
599 542 3174
N/A Y
Y
Y
Y
Y Y
LK Rupee (pay only)
National Development Bank Ltd
LK Rupee (pay only)
People's Bank
Y Y
LK Rupee (pay only)
Sri Lanka Posts
LK Rupee (pay only)
Union Bank Of Colombo Ltd
LK Rupee (pay only)
El beneficiario debe presentar el número de control correcto de la
transferencia (MTCN).
ST. KITTS & NEVIS
EC Dollar
US Dollar
ST. LUCIA
Mon-Fri 0800-1630, Sat 0900-1300
A&C Ltd.
EC Dollar
ST. MAARTEN
Mon-Fri 0830-1700, Sat 0830-1600
599
AN Guilder
US Dollar
Maximum principal Send or Payout amount is $5,000 USD or local equivalent per person/per transaction/per day. Saint Maarten residents are subject to a 1% tax on principal for Send Money Transfers.
Senders and Payees must present a valid identification. Free Telephone Notification is available upon request. Test question is not allowed.
ST. VINCENT
Mon-Fri 0830-1630, Sat 1000-1400
868
4512441
N/A Y
Y
Y
Y Y
EC Dollar
10/16/2009
Page 88 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
SUDAN
Blue Nile Mashreg Bank
Sat-Thu 0900-1500
249
(183) 778920
N/A
Mon-Fri 0900-1500, Sat 0900-1200
249
20 3270120
N/A
Y
Sat-Thu 0800-2100
249
(183) 741 990
N/A
Y
Sun-Thu 0900-1700
249
(183) 774 172
N/A
Y
Sat-Thu 0900-1500
249
(183) 777 935
N/A
Y
Sudanese Pound (pay only)
US Dollar
Kenya Commercial Bank Sudan
Sudanese Pound
Lari Abu Dhabi Exchange
US Dollar
Mig Exchange Co Ltd
US Dollar
Real Estate Commercial Bank
US Dollar
Send and Payout Currency: Sudanese Pound only Maximum Send: local equivalent of 3000 USD per person/per day. Maximum Payout: local equivalent of 3000 USD. All Payees must provide valid full
identification regardless of the principal amount to be paid out. Test question is not available. Payout Money Transfers are restricted to persons ordinarily resident in Sudan and non Sudanese Nationals
must produce current and valid evidence of their residency permit. For Egyptian Nationals, their work permit is the only acceptable evidence of their residency status. Please note that tourists, visitors or
any other class of non resident will not be permitted to receive pay outs. Only residents are allowed to do outbound or intra money transfers. A copy of residency visa must be obtained and kept on file. No
minors will be allowed to send any outbound transaction. Consumers can only send funds from Sudan to India, Bangladesh and Philippines. Consumers can only send funds from Sudan through our agent
MIG's 2 locations in Khartoum. Senders must provide proof of residential Address when sending money from Sudan - please see below acceptable types of proof of address. Payouts are not permitted to
any persons, agents, private enterprises,charitable organizations or other establishments linked directly or indirectly in any connection whatsoever to any governmental authorities of Sudan (which term for
this purpose includes any governmental agency or entity and the Central Bank of Sudan), or for or on behalf of the Government of Sudan. Money Transfer payments are reserved for private personal
purposes use only and cannot be used for commercial, business or charitable purposes All LPMT Payout must have the prior approval of the relevant Western Union Compliance Department. No minors will
be allowed to collect any inbound transaction. No minors will be allowed to collect any inbound transaction. All Senders when remitting funds to Sudan must provide valid identification regardless of the
principal amount to be sent. Funds cannot be sent to any persons, agents, private enterprises, charitable organizations or other establishments linked directly or indirectly in any connection whatsoever to
any governmental authorities of Sudan (which term for this purpose includes any governmental agency or entity and the Central Bank of Sudan), or for or on behalf of the Government of Sudan. Senders can
only remit funds for private personal use only. All LPMT Send Remittances must have the prior approval of the relevant Western Union Compliance Department. Senders can only remit funds for private
personal use only. Consumers sending funds must sign a declaration stating the source of funds, purpose of remittance and that he/she is doing the transaction for him/herself and not on behalf of
someone else. No minors will be allowed to send any outbound remittances. Consumers can only send funds from Sudan to India, Bangladesh, Egypt and the Philippines. Consumers can only send funds
from Sudan through our agent MIG's locations.
SURINAME
Cirkel N.V. DBA International Money Transfer
Daily 0700-0200
597
422888
N/A Y
Y
Daily 24 hours
597
421142
N/A Y
Y
Y Y
Euro
US Dollar
N.V. Caritrust
Y
Y
L
Euro
US Dollar
Maximum principal Payout amount is $10,000 USD per person/per transaction/ per day. Maximum principal Send amount is $7,500 USD per person/per transaction/per day. Send Money Transfers are
subject to a 8% local tax on charges. EURO Send and Payout is limited to money transfers sent to/from Netherlands, France, Belgium and Luxembourg. Senders must provide the complete first and last
name of the receiver. Name initials are not allowed as a valid receiver name in Suriname. Agents will pay on the Test Question alone with proof of lost Identification. Free Telephone Notification is available
upon request.
10/16/2009
Page 89 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
SWEDEN
Mon-Fri 0800-2000, Sat 0800-1700, Sun 1000-1600
46
020 90 10 90*
N/A Y
Y
Y Y
SE Krona
Payees must present an Acceptable Documentary Evidence of Identity when receiving money. Pressbyran and 7 Eleven locations have a pay out limit of 3000 SEK. Payout without ID on test question is
possible if the transaction is below 1000 USD or local equivalent. The payee must provide a copy of the official Police report stating loss of ID, no more than two months old. The WU Card has to be
accompanied by a valid identification, regardless of the amount. Senders and payees must be 18 years or older.
SWITZERLAND
Mon-Fri 0900-1425
41
(22) 7178699
N/A Y
Y
Y Y
Mon-Fri 0830-2130, Sat-Sun 0830-2030
41
800 561 311*
N/A Y
Y
Y
Daily 0630-2130
41
0800 007107*
N/A Y
Mon-Fri 0800-1730
41
0800 811099*
N/A Y
Mon-Fri 0800-1900, Sat 0800-1800
41
(22) 308 0777
N/A
Daily 0600-2200
41
(43) 8165842
N/A Y
Mon-Fri 0830-1900
41
(22) 7163280
N/A Y
CH Franc
Angelo Costa Intl. Ltd.
CH Franc
Change SBB
Y
Y Y
CH Franc
Die Schweizerische Post
Y Y
CH Franc
Naville SA
CH Franc
Travelex
Y
Y Y
CH Franc
Union of Financial Corners SA
CH Franc
Maximum principal send or payout amount is $7,500 USD or local equivalent per person /per transaction /per day at SBB; $10,000 USD or local equivalent per person /per transaction /per day at AMEX,
Angelo Costa. For Money Transfers over 5.000 CH Francs, Senders and Payees must provide a reason for the transaction. Senders must present valid Identification. All AMEX locations will only accept
cash up to USD $1,000 or local equivalent. Any higher amount SENT will have to be paid using an alternative payment method (card or check). At SBB and Union of Financial Corners SA locations, senders
and receivers must present valid original identification paper (Passport; ID-Card), be the authorized beneficiary of the funds. In certain cases, and regardless of the amount of the transaction, the agent
needs additional information and documents concerning occupation, origin of the funds, purpose of the transfer. Only Swiss Post Account holders can send Western Union Transactions. Test Question is not
available at any SBB location. Payees must provide valid identification.
SYRIA
Al Fuad Exchange Co.
Sat-Thu 0900-1900
963
04 221 1117
N/A
Mon-Sat 0830-2000, Sun 0930-1500
963
1 391 000
N/A
Y
Syrian Pound (pay only)
Online Money Transfer S.A.L.
Y
Y
Syrian Pound (pay only)
Test question not available.Every customer sending funds to Syria must provide a valid ID. Money transfers are restricted to persons 18 years and older. Maximum Send: 1500 USD per transaction. 3000
USD per person/per month. Outbound remittances allowed to all countries except Iraq, Israel and Palestinian Authority. Outbound remittances allowed to the following corridors only: Indonesia, Philippines,
Ethiopia, Egypt, India, Russia, Morocco, Ukraine, Lebanon and UAE. Send Money Transfers are available at Deyar Electronic Services locations Tel. 963 11 3345555, and Al Fuad Exchange, Tel. 963 11 20
46. All non-Syrian nationals to provide valid country issued employment ID card.
10/16/2009
Page 90 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
TAIWAN
Cathay United Bank
Mon-Fri 0900-1530
886
2 231 63513
Y
Mon-Fri 0900-1530
886
2 818 12933
Y
Y
Mon-Fri 0830-1800
886
2 298 8648
Y
Y
Mon-Thu 1000-2000, Fri-Sun 0930-2100
886
3 361 9923
Y
Mon-Fri 0900-1530
886
6 213 0002
Y
Daily 09:00-21:00
886
886 731 64505
Y
Daily 0900-1800
886
2 259 94600
Mon-Sat 0900-1530
886
Mon-Fri 0900-2000
Y
Y
Y
US Dollar
Chang Hwa Commercial Bank
US Dollar
Forward Human Resource Co Ltd.
Taiwan Dollar
Hung Chang To Immigrate Service
Y
Y
Y
Y
Y
Y
Y
4 253 18833
Y
Y
886
7 561 0038
Y
Mon-Fri 0900-1530
886
0800 023 123* ext 2
Y
Mon-Fri 0830-1730
886
3 380 5585
Y
Mon-Sat 1100-1800, Sun 1000-2000
886
2 254 31516
Y
Taiwan Dollar (send only)
King's Town Bank Ltd.
Y
US Dollar
Li-Ren Human Resource
Lotus Forex Ltd
Master Recruitment Co. Ltd.
Taiwan
Shyh Shyang Human Resources Management Co Ltd
Taishin International Bank
Y
Y
Y
Y
Y
US Dollar
Tian Chii Manpower Co. Ltd.
Taiwan
Xian Kuo Co. Ltd
Maximum Payout/Send amount is $15,000 USD per transaction at Taishin Bank and King's Town Bank. $7,000 USD per transaction at Cathay United Bank and $5,000 USD per transaction at ChangHwa
Bank. Payee must present valid identification. Payouts in USD cash are subject to a surcharge applied by each bank at the bank's own surcharge rate. Payee must present correct Money Transfer Control
Number (MTCN). Payees must complete claim forms to the Central Bank of China for amounts over 500,000 TW Dollar or USD equivalent. Test Question not available in Taiwan. Senders must present
valid identification. Senders must complete claim forms to the Central Bank of China for amounts over 500,000 TW Dollar or USD equivalent. Send in USD cash are subjected to a surcharge applied by
each bank at the bank's own surcharge rate. Authorized labor brokers collect NTD from migrant workers for processing and batch remittances by designated foreign exchange banks. For location inquiry
please contact the numbers as below: Cathay United Bank: 02 23163513, Taishin Bank: 0800 023123 press 2, ChangHwa Commercial Bank: 0800 365889 or 02 81812933 or King's Town Bank: 06
2130002. Western Union Customer Service Center: 02-87231040
10/16/2009
Page 91 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
TAJIKISTAN
Daily 24 hours
7
7495 797 2197
N/A
Y
Ruble
US Dollar
Payees must present valid identification. It is possible to send or receive Russian Rubles only from Russia. Test question not available.Receiver must certify in writing in the form the purpose to receive.
Payouts are reserved for private consumer use only and cannot be used for commercial or business purposes (e.g. education, medical treatment, alimonies, taxes, administrative or court fees, duties,
donation, conferences, etc.). Maximum principal send amount for Tajik residents sending money from Tajikistan to another country is USD 10000 or its equivalent per person/ per transaction/ per day without
providing evidence of origin. Maximum principal send amount for non-residents sending money from Tajikistan to another country is USD 3000 or its equivalent per person/ per transaction/per day without
providing evidence of origin. When sending over established limits Senders (Tajik residents and non-residents) must present evidence of origin of hard currency (Customs Declaration, or other documents
sustaining importation or remittance into the Republic of Tajikistan) where required by law. Sender must certify in writing in the form that the funds will not be used for entrepreneurial and business
purposes. Money Transfers are reserved for private consumer use only and cannot be used for commercial or business purposes and acquisition of property abroad.
TANZANIA
Bank Of Africa
Mon-Fri 0830-1600, Sat 0900-1300
255
22 2110928
N/A Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0930-1700
255
22 2121121
N/A Y
Y
Y Y
Mon-Fri 0830-1530, Sat 0830-1200
255
22 2123499
N/A Y
Y
Y Y
Mon-Fri 0830-1800, Sat 0830-1200
255
22 2132821
N/A Y
Y
Y Y
TZ Shilling
Diamond Trust Bank Tanzania Limited
TZ Shilling
Kenya Commercial Bank Tanzania LTD.
TZ Shilling
Tanzania Postal Bank
TZ Shilling
Money Transfers sent to Tanzania must include a Test Question. Agent will pay on Test Question alone for amounts up to 100 USD or local equivalent. For amounts equal to or more than 1,000 US Dollar,
payee should visit regional center location and that exceeding 5,000 US Dollar, payee should call any agent CSC for directives. Senders must bring with them RELEVANT SUPPORTING DOCUMENTS all
the time they need to send money. "Central Bank of Tanzania`s requirement"
10/16/2009
Page 92 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
THAILAND
Bangkok Bank Public Company Limited
Mon-Fri 0830-1630, Sat-Sun 0900-1700
66
(02) 230 2166
Y
Y
Y
Y
Mon-Fri 0830-1630
66
(02) 831 3271
Y
Y
Y
Y
Daily 0800-1900
66
(02) 683 1362
Y
Y
Y
Y
Daily 1000-2000
66
(02) 254 7000
Y
Y
Y
Y
Mon-Fri 0930-1530
66
(02) 224 3727
Y
Y
Y
Y
Mon-Fri 0830-1630
66
(02) 831 3271
Y
Y
Mon-Fri 0830-1730
66
(02) 285 1555
Y
Y
Baht
Bank For Agriculture And Agricultural Cooperatives
Baht
Bank of Ayudhya Public Company Limited
Baht
Central Department Store Co., Ltd.
Baht
Siam City Bank PCL
Baht
Thailand Post Co.,Ltd.
Y
Baht
United Overseas Bank (Thai) Pcl.
Y
Y
Y
Baht
Payee must present correct Money Transfer Control Number (MTCN). As Thailand Post and Central Department Store (CDS) are both non-bank institutions, Bank of Thailand/Government limits both of
them to process sending transaction of less than USD 2,000 or local equivalent per transaction. All senders and payees must present valid photo identification. Test question not available in Thailand.
Telephone Notification is not available in Thailand.
TOGO
Banque Atlantique Togo.
Mon-Fri 0800-1700, Sat 0800-1200
228
220 8892
N/A Y
Y
Y Y
Mon-Fri 0730 - 1630
228
220 0280
N/A Y
Y
Y Y
Mon-Fri 0800-1600, Sat 0900-1400
228
222 7403
N/A Y
Y
Y
Mon-Fri 0730-1700, Sat 0800-1230
228
220 2541
N/A Y
Y
Y Y
Mon-Fri 745-1200/1430-1800
228
221 8442
N/A Y
Y
Y Y
CFA Franc
Banque Regionale De Solidarite (B.R.S.)
CFA Franc
Ecobank - Togo
CFA Franc
Societe Des Postes Du Togo
CFA Franc
Union Togolaise de Banque
CFA Franc
For transfers sent to the CFA zone (Benin, Burkina Faso, Cameroon, Central African Republic, Chad, Republic of Congo, Ivory Coast, Equatorial Guinea, Gabon, Guinea-Bissau, Mali, Niger, Senegal, Togo)
and France, the maximum principal send amount is 1,500,000 CFA per person /per transaction /per day. For transfers sent to International outside the CFA zone and France, the maximum principal send
amount is 300,000 CFA per person /per transaction /per day without supportive documents and 1,000,000 CFA with supportive documents. Union Togolaise de Banque closes from 1200-1430 for lunch.
Money Transfers sent to Togo must include a Test Question. Excluded Nigeria.Citizens from Nigeria must present passport to perform transactions.
10/16/2009
Page 93 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
TONGA
Mon-Fri 0830-1700, Sat 0800-1230
FEXCO
676
24345
N/A Y
Y
Y
Y Y
Y
Y
Y Y
Pa'anga
Test Question is not allowed. Senders and Payees must present valid ID.Supporting documents are required for all international outbound transactions of TOP 5,000 and more.
TRINIDAD & TOBAGO
Mon-Sat 0700-1900
G.K.R.S.
1
623 6000
N/A Y
TT Dollar (pay only)
Free Telephone Notification is available upon request. Senders and Payees must present a valid identification. Test question not available.
TUNISIA
Amen Bank
Mon-Fri 0830-1600
216
(71) 835 500 EXT 51 N/A
Mon-Fri 0815-1700
216
Mon-Fri 0700-1300
Y
Y
(71) 835 138
N/A Y
Y
216
(71) 242 017
N/A Y
Mon-Fri 0730-1930, Sat 0800-1300
216
(71) 255 000
N/A Y
Mon-Fri 0700-1300
216
(71) 326 969
N/A Y
Mon-Fri 0700-1300
216
(71) 104 630
N/A Y
TN Dinar (pay only)
Attijari Bank
TN Dinar (pay only)
B.I.A.T.
Y
Y
TN Dinar (pay only)
L'Office National des Postes
Y
Y
TN Dinar
UBCI
Y
TN Dinar (pay only)
UIB Tunisie Groupe SG
Y
TN Dinar (pay only)
Maximum principal Payout amount is $10,000 USD or local equivalent per transaction. All Payees must present valid identification. Only individuals older than 13 years old are allowed to receive money
transfers in Tunisia. Test Question is not available for payout in Tunisia. All Senders must present valid identification.
10/16/2009
Page 94 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
TURKEY
Albaraka Turk Katilim Banaksi
Mon-Fri 0800-1800
90
(212) 274 9900
N/A Y
Y
Y
Mon-Fri 0900-1700
90
(212) 336 4626
N/A Y
Y
Y Y
Mon-Fri 0900-1700
90
(216) 522 4922
N/A Y
Y
Y Y
Mon-Fri 0900-1700
90
4440144*
N/A Y
Y
Y Y
Mon-Fri 0900-1800
90
(212) 478 2000
N/A Y
Y
Mon-Fri 0830-1730
90
(312) 324 1615
N/A Y
Y
Mon-Fri 0900-1730
90
(212) 444 0600
N/A Y
Y Y
Mon-Fri 0900-1700
90
(212) 444 0000
N/A Y
Y
Mon-Fri 0900-1700
90
(216) 586 7028
N/A Y
Y
Y
Mon-Fri 0845-1700
90
0800 211 63 63*
N/A Y
Y
Y Y
Euro
US Dollar
Denizbank A.S.
Euro
US Dollar
Finansbank
Euro
US Dollar
Fortis Bank A.S.
Euro
US Dollar
Garanti Bankasi A.S.
Euro
US Dollar
General Directorate of Post (Turkish Post)
Y Y
Euro
US Dollar
Ing Bank A.S.
Euro
US Dollar
T.C. Ziraat Bankasi
Euro
US Dollar
Turkiye Finans Katilim Bankasi
Euro
US Dollar
Turkland Bank A.S.
Euro
US Dollar
Maximum principal send amount is $5,000 or EUR equivalent per transaction /per person /per day in Turkish Post locations. Payees must be 18 years or older. Payees must present ID, regardless of the
amount, at all Ziraatbank, Finansbank and Ingbank locations. Senders must obtain Turkish Treasury General Directorate of Banking and Exchange approval to send money to Cyprus. Valid for transactions
equal or below 12000 New Turkish Lira.
10/16/2009
Page 95 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
TURKMENISTAN
Daily 24 hours
993
7495 797 2197
N/A
Y
Y
Y
US Dollar
Maximum principal Payout amount is $5,000 USD per transaction. Senders and Payees must present valid Identification. Test question not available.
TURKS & CAICOS
Fidelity Broking Company Ltd
Mon-Fri 0830-1630
1
941 3702
N/A Y
Y
Mon-Sat 0700-1900
1
941 5484
N/A Y
Y
Y
Y Y
US Dollar
Lucayan Ventures Ltd
Y Y
US Dollar
Maximum principal Send amount is $5,000 USD per person/per transaction. Free Telephone Notification is available upon request. Senders and Payees must present a valid identification.
TUVALU
Mon-Fri 0800-1700, Sat 0800-1200
FEXCO
679
679 314 812
N/A
800 325 6000*
N/A Y
Y
Y Y
Y
Y
AU Dollar
Maximum principal Send or Payout amount is 10,000 AU Dollars per person/ per day.
U.S. VIRGIN ISLANDS
Daily 24 hours
1
Y
L
US Dollar
10/16/2009
Page 96 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
UGANDA
Barclays Bank Uganda Limited
Mon-Fri 0830-1600, Sat 0930-1300
256
(41) 341 159
Y
Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0900-1300
256
(41) 450 6008
Y
Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0900-1400
256
(41) 345 345
Y
Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0900-1500
256
(41) 231 168
Y
Y
Y
Y Y
Mon-Fri 0830-1600, Sat 0900-1400
256
312 266 078 Ext 231 Y
Y
Y
Y Y
Mon-Fri 0830-1600, Sat 0900-1200
256
(312) 266233
Y
Y
Y
Y Y
Mon-Fri 0830-1700, Sat 0900-1230
256
(41) 225 8551
Y
Y
Y
Y Y
UG Shilling
Centenary Rural Development Bank.
UG Shilling
Crane Bank Ltd
UG Shilling
Diamond Trust Bank
UG Shilling
Ecobank
UG Shilling
KCB Uganda
UG Shilling
Postbank Uganda Ltd
UG Shilling
Money Transfers sent to Uganda must include a Test Question. Receiver must be 18 years old to collect money. Pay without ID will not be implemented for amount more than $500 USD or local currency
equivalent. Payee must present correct Money Transfer Control Number (MTCN). Due to an enhancement to our current system, as of 04/12/07, Uganda FLAs will only be able to view transactions available
for payment in this country. Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please do not hesitate to contact your Network Agent CSC or the Western
Union corresponding IROC if you have any queries regarding this specification. From 1st September 2009, Mandatory MTCN will be implemented in Uganda. It will be the sole search criteria of MT Transfer
in the system.
10/16/2009
Page 97 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
UKRAINE
Aval Bank
Daily 24 hours
380
880 0500 0250
N/A Y
Y
Mon-Thu 0900-1800, Fri 0900-1730
380
(044) 490 2836
N/A Y
Y
Y
Mon-Fri 0830-1900, Sat 0900-1700
380
(044).201 5369
N/A Y
Y
Y
Mon-Fri 0900-1930
380
800 500 4500*
N/A Y
Y
Y
Mon-Fri 0830-1730
380
8 800 500 0030
N/A Y
Y
Y
Mon-Fri 0900-1900, Sat 1000-1600
380
(044) 278 4504
N/A Y
Y
Mon-Fri 0900-1900
380
(044) 230 3299
N/A Y
Y
Y
Daily 24 hours
380
7495 797 2197
N/A L
L
Y
Y
Y
EURO (pay only)
Hryvnia
US Dollar
Finance and Credit
EURO (pay only)
Hryvnia
US Dollar
Joint-Stock Commercial Industrial & Investment Bank
(Prominvestbank)
EURO (pay only)
Hryvnia
US Dollar
JSCB Pravex Bank
EURO (pay only)
Hryvnia
US Dollar
PrivatBank
EURO (pay only)
Hryvnia
US Dollar
Ukrainian Financial Group (XChange Points)
Y
Y
EURO (pay only)
Hryvnia
US Dollar
Ukrsotsbank
EURO (pay only)
Hryvnia
US Dollar
EURO (pay only)
Hryvnia
US Dollar
Payout in Euro available in Ukraine in more than 11000 locations, the following banks offer payout in Euro: Finance and Credit Bank,Pravexbank, PrivatBank, Prominvestbank Ukrainian Financial Group and
Raiffeisen Bank Aval. Money Transfer Payouts to Ukrainian residents for over 50000 Hryvnia ( approximately 6500 usd) must be deposited into a current account. Money Transfer Payouts to non-Ukrainian
residents for over 50000 Hryvnia (approximately 6500 usd) must be deposited into a current account. Domestic Money Transfers (Intra) can be made without restrictions in local currency (Hryvnia). Payees
must present valid Identification. Maximum principal Send amount for Ukrainian residents and Non Ukrainian residents without opening of current account is 15000 Hryvnia (approximately $ 1900 USD) per
person/ per day. Non-Ukrainian residents must supply evidence of origin of hard currency or a Customs Declaration when sending Money Transfers. Money Transfers are reserved for private consumer use
only and cannot be used for commercial or business purposes or investments purposes. Transactions cannot be sent to International in local currency. Senders must present valid Identification. Test
Question is not allowed. Outbound service is temporarily unavailable at Transbank locations. In Country View Curtain Specification: Due to an enhancement to our current system, as of March 09,
2007,Ukraine FLAs will only be able to view transactions available for payment in this country. Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please
do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you have any queries regarding this specification.
10/16/2009
Page 98 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
UNITED ARAB EMIRATES
Al Fuad Exchange
Fri 1600-2300, Sat-Thu 0900-2300
971
(4) 221 1117
N/A Y
Y
Y
Sat-Thu 0900-2100
971
(4) 222 2955
N/A
Y
Y
Sat-Thu 0830-1300 /1630-2100, Fri 0830-1130/1530-21
971
(4) 393 3909
N/A Y
Y
Y
Sat-Thu 0830-1400/1630-2300, Fri 1630-2100
971
622 7888
N/A Y
Y
Y
Daily 0800-2300
971
(4) 353 5469
N/A
Y
Y
Sat-Thu 0830-2130
971
(4) 223 2258
N/A Y
Y
Y
Sat-Wed 0800-2000
971
(4) 2031249
N/A Y
Y
Y
Sat-Thu 0830-2100, Fri 1600-2100
971
627 2656
N/A
Y
Sat-Thu 0800-2100
971
(2) 622 3225
N/A Y
Y
Y
Daily 0900-2200
971
(2) 654 7000
N/A Y
Y
Y
Sat-Thu 0830-1300/1630-2000, Fri 1630-2000
971
(2) 626 8841
N/A Y
Y
Y
Sat-Thu 0900-2030, Fri 1630-2030
971
(4) 226 7339
N/A Y
Y
Y
UAE Dirham
US Dollar
Al Ghurair Exchange
UAE Dirham
US Dollar
Al Razouki International Exchange Company LLC.
Guarani
UAE Dirham
US Dollar
US Dollar
Al-Ansari Exchange Est.
UAE Dirham
US Dollar
Alukkas Exchange
UAE Dirham
US Dollar
Emirates India International Exchange
UAE Dirham
US Dollar
Emirates Postal Corporation
UAE Dirham
Habib Exchange Company
UAE Dirham
US Dollar
Lari Exchange Establishment
UAE Dirham
US Dollar
Lulu International Exchange Llc
UAE Dirham
US Dollar
National Exchange Co.
UAE Dirham
US Dollar
Orient Exchange Company
10/16/2009
Page 99 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
UAE Dirham
US Dollar
Redha Al Ansari Exchange
Sat-Thu 0830-2030, Fri 1530-2000
971
4 353 3090
N/A Y
Y
Y
Sat-Thu 0900-2130, Fri 1700-2130
971
(9) 222 9366
N/A Y
Y
Y
Daily 0001-2359
971
(2) 575 7701
N/A Y
Y
Y
Sat-Thu 0800-2130, Fri 0900-2130
971
(2) 610 5561
N/A Y
Y
Sat-Thu 0900-2100, Fri 1630-2100
971
(4) 225 6773
N/A Y
Y
Y
Sat-Thu 0830-2130, Fri 1330-2130
971
800 4871*
N/A Y
Y
Y
UAE Dirham
US Dollar
Saad Exchange
UAE Dirham
US Dollar
Travelex Emirates LLC.
UAE Dirham
US Dollar
U.A.E. Exchange Centre
Y
Y
UAE Dirham
US Dollar
United Arab Emirates
UAE Dirham
US Dollar
Wall Street Exchange Centre L.L.C.
UAE Dirham
US Dollar
For Money transfers of 2,000 AE Dirham and over or the equivalent in USD, Senders must present valid Identification with photo, provide a phone number and the purpose of the transaction. Payees must
present valid identification. Test question is not available for payout in United Arab Emirates.
10/16/2009
Page 100 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
UNITED KINGDOM
Angelo Costa Intl Ltd
Daily 0830-1630
44
1 672 5112
Y
Y
Y
Y
Daily 24 hours
44
0800 833 833*
Y
Y
Y
Y
Mon-Fri 0830-2130, Sat 0830-2030, Sun 9000-1930
44
0800 6122 123
Y
Y
Y
Y
Mon-Fri 0600-1900, Sat 0800-2000, Sun 0600-2000
44
0808 234 4572
Y
Y
Y
Y
Daily 0900-1800
44
0808 234 2711
Y
Y
Y
Y
Mon-Fri 0800-2300
44
87 024 05405
Y
Y
Y
Y Y
Mon-Fri 0900-1900, Sat 0900-1700
44
(1) 506 17333
Y
Y
Y
Y
Pound Sterling
FEXCO
Pound Sterling
Finint Uk Ltd
Pound Sterling
G.A.P. Vassilopoulos Uk Limited
Pound Sterling
Gracekennedy Money Services (Uk) Limited
Pound Sterling
Travelex
Pound Sterling
Western Union Intl Bank GMBH
Pound Sterling
Senders must present an Acceptable Documentary Evidence of Identity for amounts over 600 British Sterling. Payee must present correct Money Transfer Control Number (MTCN). Send and Payout Money
Transfers are restricted to persons 17 years and older. Test Question is not available for payout in United Kingdom. Payees must present an Acceptable Documentary Evidence of Identity. For payouts of
2,000 Pounds Sterling and over, Payee must present 2 Acceptable Documentary Evidence of Identity. (see details below). Senders must present valid Identification for amounts of 600 Pounds Sterling and
over. For amounts of 2,000 Pounds Sterling and over, Senders must present 2 forms of Identification (see details below). ID Details: For transactions from Ł600 to Ł1999.99: one form of primary
identification verifying the full name. For transactions from Ł600 to Ł1999.99, where no primary ID is presented: one form of primary identification verifying the full name (Birth Certificate, etc) and one form of
non-primary identification verifying the current / permanent address (Utility Bill, a letter from a hostel manager confirming temporary residence, etc). For transactions from Ł2000 and above: one form of
identification verifying the full name and one form of identification verifying the current / permanent address. The same document must not be used to verify both name and address. All AMEX locations will
only accept cash up to USD $1,000 or local equivalent. Any higher amount SENT will have to be paid using an alternative payment method (card or check). ID will be required for every transfer. Transfers
sent from United Kingdom cannot include a Test Question for payout without ID. In Country View Curtain Specification: Due to an enhancement to our current system, as of November 20, 2006 United
Kingdom FLAs will only be able to view transactions available for payment in United Kingdom. Whilst we do not anticipate this to have a business impact or to generate any customer service issues, please
do not hesitate to contact your Network Agent CSC or the Western Union corresponding IROC if you have any queries regarding this specification.
10/16/2009
Page 101 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
UNITED STATES OF AMERICA
Daily 24 hours
1
800 325 6000*
N/A Y
Y
Y
Y
L
US Dollar
Payees may claim their money transfer at any open agency which pays money transfers, providing the receiver is in the destination state provided by the sender or an adjacent state. Arizona Transaction
Limit: Western Union is limiting the amount that can be received in (sent to) Arizona to $450 in one business day. All transactions sent to and received in Arizona from any worldwide location require current
government-issued photo ID regardless of amount. For Money Transfers of $1,000 to $2,999.99 USD, (excluding sends to Mainland China),Senders and Payees must provide one of the following forms of
valid Identification: Driver's License, State Issued ID Card, Passport, Alien Identification Card or Government Identification. For Money Transfers below $2,000.00 to mainland China identification will not be
required. For Money Transfers of $2,000.00 to $2,999,99 USD to mainland China, Senders and Payees must provide one of the following forms of valid Identification: Drivers License, State Issued
Identification Card, Passport (China or other country), Alien Identification Card or Government Identification. For Money Transfers of $3,000 USD and above, Senders and Payees must also provide their
Social Security Number, Date of Birth and Occupation along with valid Identification. Agents will not pay on the Test Question alone for amounts over $999.99 USD. Money Transfers sent to the United
States must include a State Code. Below is the list of the States and State Codes.
State
State Code
ALABAMA
AL
ALASKA
AK
ARIZONA
AZ
ARKANSAS
AR
CALIFORNIA
CA
COLORADO
CO
CONNECTICUT
CT
DELAWARE
DE
DISTRICT OF COLUMBIA
DC
FLORIDA
FL
GEORGIA
GA
HAWAII
HI
IDAHO
ID
ILLINOIS
IL
INDIANA
IN
IOWA
IA
KANSAS
KS
KENTUCKY
KY
LOUISIANA
LA
MAINE
ME
MARYLAND
MD
MASSACHUSETTS
MA
MICHIGAN
MI
MINNESOTA
MN
MISSISSIPPI
MS
MISSOURI
MO
MONTANA
MT
NEBRASKA
NE
NEVADA
NV
NEW HAMPSHIRE
NH
NEW JERSEY
NJ
NEW MEXICO
NM
NEW YORK
NY
NORTH CAROLINA
NC
NORTH DAKOTA
ND
OHIO
OH
OKLAHOMA
OK
OREGON
OR
PENNSYLVANIA
PA
PUERTO RICO
PR
RHODE ISLAND
RI
SOUTH CAROLINA
SC
SOUTH DAKOTA
SD
TENNESSEE
TN
TEXAS
TX
UTAH
UT
VERMONT
VT
VIRGIN ISLANDS
VI
VIRGINIA
VA
WASHINGTON
WA
WEST VIRGINIA
WV
WISCONSIN
WI
WYOMING
WY
10/16/2009
Page 102 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
URUGUAY
Daily 0900-2300
598
0800 2024*
N/A Y
Y
Mon-Sat 0800-2200, Sun 1000-1700
598
0800 2026*
N/A Y
Y
Y Y Y
US Dollar
UY Peso
Lespan S.A. - Cambio Gales
Y
Y Y
US Dollar
UY Peso
Send Money Transfers are subject to a 22% tax on charges. Physical delivery service available only in Montevideo. Free Telephone Notification is available upon request. All transfers sent from anywhere
in the world to Uruguay must include payee name just as it is displayed in the form of ID (usually a first and middle name, as well as a first and second last name).
UZBEKISTAN
Jscb Kapital Bank
Mon-Fri 0900-1600, Sat 0900-1630
7
71 1131 133
N/A Y
Daily 24 hours
7
7495 797 2197
N/A Y
Y
Y
US Dollar
Y
US Dollar
Maximum Principal send amount for residents is US $5,000 per person/ per transaction/ per day. Money Transfer payments are reserved for private consumer use only and cannot be paid for commercial
or business purposes. Non-Residents must supply evidence of origin of hard currency or a Customs Declaration. Payees and senders must present valid identification. Due to government restriction,
Western Union money transfers within the territory of the Republic of Uzbekistan in US dollars are prohibited. Test question not available.
VANUATU
FEXCO
Mon-Sat 0800-1700
678
23197
N/A
Mon-Fri 0730-1700, Sat 0730-1130
678
22000
N/A Y
Y
Y Y
Vatu
Vanuatu Post Ltd.
Y
Y Y
Vatu
Maximum principal Send amount is $10,000 USD or local equivalent per day. Maximum principal Payout amount is $10,000 USD or local equivalent per transaction.
10/16/2009
Page 103 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
VENEZUELA
Banco Caroni, C.A.
Mon-Fri 0800-1800, Sat 0900-1400
58
212 578 0233
N/A
Y
Mon-Fri 0800-1800, Sat 0900-1400
58
212 578 0233
N/A
Y
Mon-Fri 0830-1800, Sat 0900-1400
58
212 578 0233
N/A
Y
Mon-Sat 0800-2000, Sun 0800-1800
58
800 226 4876*
N/A
Bolivar (pay only)
Banco Guayana, C.A.
Bolivar (pay only)
Central Banco Universal
Bolivar (pay only)
Grupo Zoom
Y
Y Y
Bolivar
Maximum principal Payout amount US $2000 or equivalent in local currency per person/per day for locations of Banco Caroni, Banco Guayana and Central Banco Universal. No Max Payout for ZOOM
locations.. Maximum cash Payout amount is $500 USD or local equivalent. Payouts over $500 USD or local equivalent may be paid out in a combination of cash and check. Maximum Send is For
transactions to other countries, $300 USD or local equivalent per transaction, for a total amount of $2000 USD per sender /per month, when authorized by CADIVI . Transactions recorded by account
AI6006270 can have higher principal amounts since CADIVI approves them for students and other exceptional cases.Transactions recorded by account AI6006270 can have higher principal amounts since
CADIVI approves them for students and other exceptional casesINTRA MAX.SEND: For domestic transactions, US $2000 or equivalent in local currency per person/per day for locations of Banco Caroni,
Banco Guayana and Central Banco Universal. No Max Intra Send for ZOOM locations.Multiple same Sender, same day, same destination, different Payee transfers allowed. Payees must present valid
Identification. For outbound transactions, senders must complete the process in the same city where they live. Free Telephone Notification is available upon request. Test question not available in
Venezuela. Outbound (send) service is temporarily offered by Grupo Zoom only.
10/16/2009
Page 104 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
VIETNAM
Asian Commercial Bank (ACB)
Mon-Sat 0730-1700
84
(08) 3835 6605
Y
Y
Mon-Fri 0730-1630
84
(4) 220 0501
Y
Y
Daily 24 hours
84
(08) 3823 9116
Y
Y
Y Y
Mon-Fri 0730-1630
84
(4) 772 2793
Y
Y
Y Y
Mon-Fri 0730-1800
84
(4) 394 28690
Y
Mon-Sun 0730-1900
84
(4) 376 89374
Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1200
84
(4) 3 573 7609
Y
Y
L Y Y
Y
Y Y Y Y
US Dollar
VN Dong (pay only)
Bank for Investment and Development of Vietnam
Y
Y Y
US Dollar
VN Dong (pay only)
Eden Joint Stock Company
US Dollar
VN Dong (pay only)
Vietnam Bank for Agriculture and Rural Development
VN Dong (pay only)
Vietnam Bank For Industry And Trade Dba Vietinbank
Y
Y Y
US Dollar
VN Dong (pay only)
Vietnam Post
VN Dong (pay only)
VP Bank
US Dollar
VN Dong (pay only)
Maximum payout: Effective October 15, 2009, receivers in Vietnam must provide the correct money transfer control number (MTCN) to receive the money. The sender must inform the receiver in Vietnam
the exact MTCN to avoid delays. send restrictions: for vietnamese citizens: Foreign currency can be sent/transferred or carried outside vietnam by showing valid supporting documents (details to be
provided by the bank) only for the Following purposes: 1. Expenses for education and health care for himself /herself and their relatives; 2. Business trips, tours and visits to foreign countries; 3. Payment of
fees and charges abroad; 4. Money support to relatives abroad (subject to the maximum send stated above); 5. Transfer of money to inheritor; 6. Immigration; 7. Other purposes of current account transfer
(outflow); no license from state bank of vietnam is required. The amount of sending/carrying depends on the customer demand and supporting documents. For non-residents living in vietnam: sources of
money need to be verified with either customs declaration form or labor contract and other related documents. Banks are usually closed from 11:30AM to 1:30PM for lunch. HOTLINES:ACB-Asia
Commercial Bank: 84.8.38356605 or 38357357 or 38247247 BIDV-Bank for Investment and Development of Vietnam: 84.4.22200471 EDEN JOINT STOCK CO: 84.8.38239116 (Ext 112-116)VBARDVietnam Bank for Agriculture and Rural Development: 84.4.37722793 VP-Vietnam Bank for Private Enterprises: 84.4.35737609 VIETNAM POST: 84.4.37689409 or 37689431 FREE PHYSICAL
DELIVERY IS AVAILABLE IN VIETNAM IN 7 CITIES AND PROVINCES ONLY (CAN THO, DANANG, HANOI, HAI PHONG, HO CHI MINH, THUA THIEN HUE, VINH LONG) Detailed address and
contact phone number for the payee are required to have successful delivery. Physical Delivery will be provided within 24 hours or maximum 48 hours, subject to local transportation availability, upon receipt
of the request by ACB during their working hours.
10/16/2009
Page 105 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
YEMEN
Falcon Exchange Co.
Sat-Thu 0800-2000, Fri 1600-2000
967
(1) 440 622
N/A Y
Y
Sat-Thu 0800-1330/1630-2030
967
(1) 407 160
N/A Y
Y
Sat-Wed 0800-2000, Thu 0800-1230
967
(2) 269 749
N/A Y
Y
Y Y
Sat-Thu 0800-1400
967
(1) 286 506
N/A Y
Y
Y Y
Sat-Thu 0800-1300
967
(1) 503 352
N/A Y
Y
Y Y
Sat-Thu 0900-2100
967
(1) 203 2704
N/A Y
Y
Y Y
Sat-Thu 0800-2000, Fri 1400-2000
967
(1) 210 540
N/A Y
Y
Y Y
Sat-Wed 0800-2000, Thu 0800-1300
967
(1) 402 039
N/A Y
Y
Y Y
Sat-Wed 0800-2000, Thu 0800-1300
967
(1) 535 365
N/A Y
Y
Y Y
Y Y
US Dollar
YE Rial
International Bank of Yemen
Y
Y Y
US Dollar
YE Rial
National Bank Of Yemen
US Dollar
YE Rial
Saba Islamic Bank
US Dollar
YE Rial
Shamil Bank of Yemen and Bahrain Y.S.C.C.
US Dollar
YE Rial
Tadhamon International Islamic Bank
US Dollar
YE Rial
Union for Exchange
US Dollar
YE Rial
Yemen Bank for Reconstruction and Development
US Dollar
YE Rial
Yemen Kuwait Bank for Trade & Investment
US Dollar
YE Rial
No restrictions.
10/16/2009
Page 106 of 107
Country
Agent
Currency
Intl Code
In Country
Number
MM QC QP P T D M Q
ZAMBIA
Access Bank
Sun-Fri 0815-1600, Sat 0815-1200
260
211 227941
N/A Y
Y
Y Y
Mon-Fri 0800-1800, Sat 0800-1600, Sun 0900-1500
260
(1) 977936112
N/A Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1300
260
(1) 226093
N/A
Y
Y Y
Mon-Fri 0830-1800, Sat 830-1330, Sun 0900-1330
260
(1) 252617
N/A Y
Y
Y Y
Mon-Fri 0815-1430, Sat 0815-1030
260
(1) 222436
N/A Y
Y
Y Y
Mon-Fri 0800-1700, Sat 0800-1230
260
(1) 226220
N/A Y
Y
Y Y
Kwacha
Cactus Financial Services
Kwacha
Fredex Company Ltd
Kwacha
Postnet Zambia Ltd.
Kwacha
Standard Chartered Bank Zambia
Kwacha
Zambia Postal Services Corporation
Kwacha
Money Transfers sent to Zambia must include a Test Question. Maximum principal payout amount is $5,000 USD or local equivalent per person /per transaction /per day. Maximum principal Send amount is
$1,000 USD or local equivalent per person/ per transaction/ per day.
ZIMBABWE
Fredex Company Ltd.
Mon-Fri 0800-1730, Sat 0800-1500
263
(04) 750 836
N/A Y
Mon-Fri 0745-1615, Sat 0800-1130
263
(04) 729 700
N/A Y
Y Y
Mon-Fri 0800-1500, Sat 0800-1130
263
(04) 470 7071
N/A Y
Y Y
Y
Y Y
ZW Dollar (pay only)
People's Own Savings Bank
ZW Dollar (pay only)
Standard Chartered Bank
ZW Dollar
Outbound service is not available in Zimbabwe. Maximum payout amount in ZWD: 500,000. Maximum payout amount in USD: None. Money Transfers sent to Zimbabwe must include a Test Question.
10/16/2009
Page 107 of 107

International Country Service Listing

Transcription

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