- Spies Hecker
Transcription
- Spies Hecker
colorexpert P r o d u c t s y s t e m s • C o l o u r s • Tr a i n i n g • M a r k e t i n g Speed Rod: A legend comes to life. Phoenix: The mixing room goes online. Colour Development. How to develop new colours. 2015 Spies Hecker – simply closer. 2 colorexpert Editorial A passion for tradition and progress. Joachim Hinz, Spies Hecker Brand Manager EMEA. Dear readers, The long-established refinish profession is changing, now more than ever before. Cutting-edge technology is increasingly making inroads into traditional craftsmanship. Today, many bodyshops already have a presence on social networking sites such as Facebook, Twitter or Instagram. And the latest software assists bodyshop employees – from planning the vehicle appointments and digital colour retrieval, to mixing the right colour. The Spies Hecker Management Team during the photo shoot of the Speed Rod. The new Phoenix colour software. Product development has also not stood still. Permasolid® HS Speed Clearcoat 8800, which dries and can be overcoated quickly, has already become a big hit with many of our customers. And the new Spies Hecker high chroma mixing tints also support refinishers in delivering a professional repair of the latest OEM colours. Compare that with the traditional trade that is still at the core of our all our efforts. In order to create the link with cutting-edge technology, we assist our customers with targeted training and support to help ensure their bodyshops are always up-to-date and ready to meet market requirements. The two newlyopened Training Centers in Austria and Switzerland are just one example of our on-going investment in the future. Sometimes tradition and progress come together neatly, and the Speed Rod is a good example of this. Our cover story explains how an American classic car from the Prohibition Era of the 1930s was given a new lease of life with the Spies Hecker Permasolid® Speed Clearcoat 8800. The interplay of tradition and progress, reflected by the different topics of this edition of ColorExpert, is critical for the success of Spies Hecker. Founded more than 130 years ago, we know where our roots are, but at the same time we are also always a step ahead of our time. We hope you’ll enjoy this issue. Yours Joachim Hinz Spies Hecker Brand Manager EMEA colorexpert – Tips and information for bodyshops • © Spies Hecker GmbH, Horbeller Str. 17, 50858 Köln, Deutschland • E-Mail: [email protected] • Internet: www.spieshecker.com • Responsible under the German Press Act: Joachim Hinz • Editors: Christina Schaake, Karsten Jürs, Joachim Hinz • Layout: Adfactory GmbH, Düsseldorf • Text: twinmedia GmbH, Leipzig • Proofreaders: LLINGUA, Gelsenkirchen • Reproduction, even in part, only by permission of the editors. The data and information on the suitability and usage of our products are not binding and do not release the user from their responsibility to carry out their own tests on their suitability for the intended purposes and processes. The product names mentioned in the articles are predominantly registered trademarks. Axalta Coating Systems UK Limited • Unit 1, Quadrant Park • Mundells • Welwyn Garden City • Hertfordshire • AL7 1FS 3 Training Center Expert know-how and creative ideas. Motivation, creativity and fun: in January 2015, a new Training Center opened in Austria. Delegates will be able to refresh their knowledge, learn new techniques and have fun refinishing in these creative surroundings. This is the premise on which the new Axalta Refinish Training Center (RTC) in Oeynhausen/Traiskirchen in Lower Austria is founded. The RTC is also very close to the Hot Rod Hangar of Austria’s renowned airbrush artist, Knud Tiroch. He has two passions that dovetail perfectly with the Training Center: cars and colour. So he was the natural choice to commission to paint it. Enjoy refinishing. The artist didn’t have to be asked twice. Today, his motor sport depictions and racing cars adorn the walls, and directions such as “Mask”, “Sand” and “Polish”, in the style of old enamel signs, decorate cupboard doors. What initially only appears to create a good atmosphere also provides course participants with creative inspiration. According to Tiroch, that was the intention as nobody goes to the Training Center “just to paint, but also to enjoy refinishing.” At this new RTC site in Austria, Spies Hecker runs foundation seminars, introductory and advanced courses in panel beating and design workshops, as well as individual training and Hi-TEC Special courses. Spies Hecker covers the range of requirements refinishers have to fulfil and, in addition, through one-on-one and design training gives them the chance to carry out individual creative projects. State of the art process optimisation. Campus 105 is the nickname of the new Training Center in the Swiss region of Pratteln. The training centre was officially inaugurated on 5 May 2015 to mark the fifth anniversary of CH Coatings. “A double spray booth, hydraulic lifts and Ionitec drying equipment are among the many innovative features that are included as part of the normal facilities at Campus 105,” says Volker Wistof, technical manager at CH Coatings, when talking about the benefits of the new Training Center. More space, more functionality. With 600m2 effective floor space – that’s practically double what was available in the previous Training Center – there is plenty of space to recreate bodyshop processes accurately. Selçuk Özgül, managing director of CH Coatings AG, explains the relevance to everyday work: “Here, we can realistically reproduce all the typical bodyshop work processes. Thanks to an integrated time-tracking system and management software we can use tangible examples to show course participants how they can do things better, as well as more simply and faster. That is why the training courses and seminars we offer always also focus on the question of process optimisation.” Energy efficiency is also a hot topic, not only because of the catalytic Ionitec drying equipment, but also, for example, because of the energy-saving lighting used. Campus 105 has also been equipped with a powder coating facility including curing ovens. Octopus logo. Campus 105 – the “105” refers to the house number of the CH Coatings head office on Muttenzerstrasse – was given its own new logo which includes an octopus. Maya Bitterli, marketing manager at CH Coatings AG, explains the evocative choice: “The octopus can spray ink and change its colour like a chameleon of the sea. Its very sensitive eight arms symbolise the different process steps in the bodyshop.” 4 colorexpert Speed Rod Audaciously fast. The Spirit of the Prohibition era. The origins of the NASCAR races. Airbrush artist Knud Tiroch and Spies Hecker have resurrected a Moonshine Runner as Speed Rod. It has an aura of speed and adventure. The large engine block with a whopping 6.6 litres of cubic capacity. The fiery red colour. The black and white chequered flag pattern on the driver’s compartment and on the underside of the engine. The revived Ford A Roadster from the 1930s that is experiencing its world premiere in the Spies Hecker Training Center immediately radiates the riveting spirit of its origins. Prohibition, the drivers used to meet to race. These stock car races later turned into today’s famous NASCAR race series. A legend comes to life. Wild and dangerous. Knud Tiroch. “We discovered the car on an old farm in the American state of Iowa. Or rather, we found fragments of it,” says Knud Tiroch. The Austrian airbrush artist had already dedicated years to the complete tuning of muscle cars and hot rods. When he found an old wooden whiskey crate in the “I was captivated by the Ford’s history and decided to resurrect it as the Speed Rod in memory of its wild and chequered past,” Tiroch explains with palpable enthusiasm. His master mechanic and bodywork expert, Günter “Neibsi” Neubauer, worked from historic documents he found on the Internet to reconstruct the missing frame and trim. Painting with speed. driver compartment his investigative curiosity was piqued. “The Ford was one of the so-called Moonshine Runners. That was the name given to the fast cars that used to smuggle illegal, homedistilled liquor during the Prohibition era, usually by night.” After the end of the All the paintwork on the Speed Rod was carried out by paint specialists Jörg Sandner, Frank Barduna and David Kukies at the Spies Hecker Training Center. “Projects like this only work with people who can think outside the box and can offer the best technical solutions in application,” Tiroch points out. “And there is this lovely parallel: on one hand the restored car weighing only 650kg that, thanks to its 450hp, almost flies more than it drives; and on the other, the Spies Hecker Permasolid® HS Speed Clearcoat 8800 from the Hi-TEC Performance System range. It has given our Speed Rod the perfect finish.” 5 Speed Rod Electrifying fiery red. Sparky details. The design of the Speed Rod focused above all on visually depicting the concept of speed and on reducing the car body to the absolute minimum. “Even if some people think it’s over the top, I knew right from the start that I wanted fiery red as the main colour. And although I see the car every day, I can’t get enough of looking at it. I keep thinking: Brilliant! There are no extra parts or additions to the car that are unnecessary,” Tiroch emphasises with elation. A custom-made logo was included in the paintwork on the sides of the bathtublike driver’s compartment. “The flames that come out from the engine block are intended to symbolise the literal sparks and danger that accompanied racing pioneers when they sat in the cockpit,” says Tiroch. The Austrian’s love of detail inspired him even to search out original spoke wheels for his Speed Rod. “After waiting for six months, I finally got them,” he recalls. Surprising the world. Tiroch has a clear message in mind with this project. “Of course, we are paying homage to a momentous piece of automotive history, but it was also important to me to demonstrate that we can achieve a tremendous amount with creativity, technical skill and the right materials. Is there anything better than surprising the world a little?!” And the old wooden whiskey crate? Those last remains that connect the car to the adventurous time of Prohibition have found a permanent place in the Speed Rod – as the battery compartment. Further information on the Speed Rod, as well as a video clip can be found at www.spieshecker.com/speedrod Only the best will do. Body: Ford Roadster, Year of manufacture: 1930, Total weight: 650kg Engine: 400 cubic inch engine, 6.6 litre engine size, 450hp Estimate top speed: 200km/h Tyres: Firestone racing tyres Paint: Permahyd® Hi-TEC Performance System 6 colorexpert Speed Rod “You don’t get to paint something like this every day.” At the Spies Hecker Training Center in Cologne, Jörg Sandner, from the Spies Hecker Technical Service, was responsible for painting the Speed Rod. He reports on his work in this ColorExpert interview. Jörg Sandner, Spies Hecker technical service. What was the main challenge you faced during the paint process? the final coat. The energy-saving drying process was an added reason for using this clearcoat. One of the challenges was to adapt to the particularities of the car body and to follow its contours accurately. The difficulty was caused by the convex shape of the body. The joins in the body parts had to be smooth and flat, the clearance between the parts had to be returned to the original state of the 1930s. In addition to the Speed Rod body itself, there were a large number of individual parts that also had to be refurbished – from the fuel tank and the intake manifold, to the suspension and the headlight housings. All these parts also had to be fully restored. What distinguishes the design of the Speed Rod? The design is very minimalist. The entire car is painted with Permahyd® Hi-TEC 480, RAL 3000 Fiery Red and carries a black and white chequered flag pattern. These limited style elements give the car a very pure appearance and make it look like a Moonshine Runner from the 1930s. How long did the paintwork on the Speed Rod take? Our Spies Hecker team took about two weeks to paint the car. Add to that the work involved in building the body in the Hot Rod hangar and that adds up to a total of over 1,400 hours of work. But it was time well spent – you don’t get to paint projects like this every day. Quite fast – the paint build-up of the Speed Rod. Step 1: best possible corrosion protection on the car body Priomat® Wash Primer 4075, Permasolid® HS Vario primer surfacer 5340 What did you have to pay attention to during the separate process steps? The guiding principle for the work on the Speed Rod was to achieve optimal corrosion protection while obtaining the best possible quality finish. Nonetheless, efficient, fast and safe work was still a priority. That’s why we decided to use the Permasolid® HS Speed Clear 8800 as Step 2: Reconstruction of the surfaces Raderal® IR Premium putty 2035, Raderal® fine putty 0911 Step 3: Corrosion protection for sanded-through areas Permasolid® HS Vario primer surfacer 5340 Step 4: Levelling of the surfaces, smoothing out irregularities Raderal® filler 3508 Step 5: Corrosion protection for sanded through areas, isolate, final finishing touches with Permasolid® HS Vario primer surfacer 5340 Step 6: Refinish Permahyd® Hi-TEC basecoat 480, Permasolid® HS Speed Clear 8800 7 Product The sun in your hands. Whether you are carrying out damage assessment, colour matching with samples or checking the freshly painted surface for dust inclusions, having the right light is critical to achieve the best possible refinish results. That is why Spies Hecker is launching a new daylight lamp. Color Spot helps refinishers to find the exact colour match. The light intensity of the daylight lamp can be set to three different levels and so creates the best pre-conditions for matching even very light or very dark metallic colours as accurately as possible. In addition to providing daylight, it is also possible to set the lamp to a different light intensity in order to simplify the selection of the right colour variant. Energy-saving LEDs and a long battery life ensure Color Spot is ready to use all day long. Permahyd® 280/285: small but effective. With immediate effect, Spies Hecker is making mixing tints available in smaller tin sizes to go even further towards meeting customer needs. Practical experience has shown that not all mixing tints are used by bodyshops in the same quantity or equally often. That is why 16 Permahyd® 280/285 mixing tints will now be available in 500ml tins instead of 1 litre containers. That makes it even easier for bodyshops to buy only as much material as they really use. “In the past we often had to dispose of mixing tint left-overs once their use-by date had expired. That meant extra costs for the business, and an additional load on the environment,” Alexander Maier from the Spies Hecker Technical Service explains. The smaller tins also ensure greater efficiency in the depot. 8 colorexpert Colour Software The mixing room goes online. From colour matching to mixing the material, digital colour management has long been part of everyday reality at Spies Hecker. In this interview, colour specialist Dietmar Wegener talks about a new web-based software and real-time access to paint data. What is the benefit of Internet access? Why should bodyshops link their mixing room to the Internet? In the not too distant future, mixing formulas, Dietmar Wegener, data and updates will colour specialist. increasingly be made available to bodyshops via the Internet. We are also developing a new web-based colour software that requires Internet connection in the mixing room. That is why bodyshops should now also take this part of their business online. The new web-based Phoenix software in particular will open up a host of new possibilities for bodyshops that could previously only be dreamt of. In future, it will for instance be possible to access the Spies Hecker database directly from the PC in the mixing room. That makes all the required colour formulas, variants and application information available online at any time. Updates will also be uploaded automatically. And the software can be used to check paint inventory quickly. What new functions does the web-based Phoenix colour software offer? The new software can be adapted according to individual needs. Refinishers have their own personal access. It can be used to activate or de-activate preferred refinish materials, different refinish quality or product ranges, so this makes selection much easier and also provides a better overview. What are the advantages of the new Color Cloud? Refinishers can store their own mixing formulas online and call them up anywhere using the “My Color Web” Cloud. That makes it possible, for example, to check whether the matching colour mixing formulas are available at the same time as the bodyshop is carrying out the damage assessment. This contributes 9 International significantly to increasing the speed of the steps in the repair process. Will the link to the Internet also help to optimise internal bodyshop processes? That is, in principle, possible. A connection to the bodyshop network allows Phoenix colour software with matching devices. 50 years market leader in Finland. Around the world, Spies Hecker relies on strong partners. The brand has had a particularly long-standing relationship with its Finnish importer, Colornet, who is celebrating a big anniversary. for direct access to the IP scales, for instance, and it can also be linked to the inventory. As the mixing formula is generated, the software will show whether there is sufficient refinish material available. What are the challenges for bodyshops? The most important step is really to link the mixing room to the Internet. There are two ways of doing this: either by installing LAN or WiFi connections, or by accessing the Internet via the electricity supply (dLAN) using an adapter. Spies Hecker customer advisers and technicians will help our customers find the best solutions. You can find further information on the Internet-linked mixing room at www.spieshecker.com/ coloursearch Fifty years ago the company was founded as a family business with head-office in Tuusula, Finland. Today, it is Finnish market leader in the sale of refinish and industrial paints. “When our company was founded, we were the only ones in the country to focus on car paints. Sceptics were convinced that we would not have much success with such a niche product, but we have shown them,” recalls Alvari Glasin, who founded Colornet together with his brother Pertti. After just a few years, the brothers were able to expand the business and signed a contract in 1968 to become partners of the Spies Hecker brand. the first in our industry to use technicians to help our customers apply the products correctly.” It has always been Colornet’s aim and its formula for success to make the refinish process as easy as possible and to improve it continuously. Spies Hecker would like to wish Colornet all the best: Hyvää viisikymmenvuotisvuosijuhlaa! Supporting refinishers is the secret to success. “We always wanted to be pioneers with our business. We knew as early on as the 1970s that, in addition to paint products, professional application advice and training were critical to success,” says Alvari. He explains, “that is why were are also Colornet Team. 10 colorexpert Training Korea: plenty of movement in the refinish market. Strong growth, a lot of competition: the refinish market in the Republic of Korea is facing exciting times. With state-of-the-art technology and a sophisticated infrastructure, the economy of the Korean Republic is growing at a phenomenal rate. The tiger economy is known particularly for telecommunication and IT, but also for its automotive industry. Domestic car brands Hyundai and Kia dominate the market, but foreign automotive manufacturers are increasingly gaining market share. Among the most popular brands in Korea are Mercedes-Benz, BMW, Audi and VW. Continuous increase of vehicles. “2014 saw 16.7 million vehicles on the roads of the country which has 50 million inhabitants. “Both domestic brands and foreign car brands population have been continuously increasing and especially foreign vehicles have been rapidly increasing compared to the past years,” says Na Jung Kim, Korea marketing specialist. The Koreans’ affinity for cars also affects the refinish market, which is fiercely fought-over as there are seven main refinish brands who supply the country’s 3,500 largely independent bodyshops. “Spies Hecker has a significant market share above all when it comes to refinishing European car brands. It is important to build on this advantage,” Na Jung Kim underlines. Training is in demand. Training and further training for professionals is also critical in Korea. In the seaport of Incheon in the Northwest of Korea there is a Training Centre that trains refinishers to the highest standards. Here, Spies Hecker offers customers two- to three-day courses seven times a year. Enormous potential. “Spies Hecker was the first to offer waterborne refinish paints in Korea,” says Na Jung with pride. It is predicted that demand for VOC-compliant products will rise continuously over the next five years in Korea due to more stringent legislation and standards. MyTraining. Online training for refinishers. The online training programme has now been incorporated into the seminar offering in numerous countries. Spies Hecker employees report on their experiences. Daniela Lopreiato, Cavenago di Brianza, near Milan, Italy: “MyTraining was introduced in Italian bodyshops mid-June and has been well received. The advantage of MyTraining is that every bodyshop can use it as a further training tool. All they need is an Internet connection. Bodyshops have found the fact that employees can work their way through the MyTraining modules while they are in the bodyshop has greatly facilitated training, because it reduces downtime and avoids additional travel costs.” Jean-Pierre Larché, France: “MyTraining will soon also be available as a training tool to bodyshops in France. Its e-learning concept is based on various modules that all have to be completed in order to gain a certificate at the end. 11 Calendar 2016 European Automotive Championships. Further training directly in the bodyshop. With MyTraining, refinishers can systematically update or extend their technical refinish know-how. Refinishers can work through all the modules in succession or take a break and then continue at a later date, starting at the same place. The users decide on the speed at which they work. MyTraining is suitable for all bodyshop employees who are involved in refinishing. It will be of particular interest to bodyshops with many employees as the price includes up to ten users.” The European Football Championships take place in France next year, which is a good enough reason for Spies Hecker to include football accessories in the annual Masterpiece calendar. For 2016, the traditional calendar has been conceived as a type of European championship: “Spies Hecker customers and bodyshops from nine European countries present their masterpieces – lovingly restored classic cars that have been refinished to the highest standards of craftsmanship,” says Peter Wingen from the marketing department. Discreetly placed iconic football images, such as balls, nets, a corner of pitch or a goal post, create the visual link to the football championships in France. A coup in the Czech Republic with ŠKODA. Healey, BMW – and a helicopter. In addition, the 2016 calendar once again contains plenty of gleaming chrome, highly-polished wheels and glossy paint, from a British Healey Silverstone that has found a home in Italy, to a VW Bus T1 from Denmark and a BMW M235i currently in Switzerland. Wingen is particularly proud of the coup he managed to pull off in cooperation with the ŠKODA museum in the Czech town of Mladá Boleslav. Here, he and his team were able to take an artistic shot of a ŠKODA 966 Supersport. The car, a type of East European Formula 1 racer from 1950, is the only remaining specimen of a model of which only three were ever built. The most unusual motif of the calendar also comes from Switzerland. It is an ultralight, two-seater helicopter type CH-7 that was photographed in the Massa Valley, in the Swiss canton of Valais. The other calendar pages were created in Denmark, France, Germany, Poland, Portugal and Spain – a veritable European automotive championship. www.spieshecker.com For more information on MyTraining, please go to www.spieshecker.co.uk/mytraining Eight Training modules that will turn refinishers into refinishing experts: • • • • • • • • Workplace safety Surface pre-treatment Preparing/refinishing plastic parts Functional materials Colours and colour management Refinishing processes Application errors Product, colour and training support 12 colorexpert Product International In the fast lane with Permasolid® HS Speed Clearcoat 8800. The new Permasolid® HS Speed Clearcoat 8800 has been on the market for about a year now and it has been very well-received by bodyshops. ColorExpert asked bodyshop owners in Germany and Austria to tell us what they think of the new product. Hans Hoffmann, Berlin, Germany: “This clearcoat represents a revolution for the entire refinish process. Even at ambient temperatures, it dries in such a short time that is can be used flexibly. Thanks to the short idle times, we’ve achieved a markedly higher throughput.” Josef Niegelhell, Heiligenkreuz, Austria: Thomas Weltin, Konstanz, Germany: Thomas Tetzner, Steißlingen, Germany: “For us, this clearcoat is the perfect product. It dries extremely quickly and consumes very little energy while still producing a very good, uniform coating. We use it in both our combination spray booths and that has enabled us to speed up our work processes.” “Energy saving is the big advantage of this clearcoat. The faster drying times are noticeable in our everyday work, and they allow us to improve performance and achieve a higher throughput. Our drying temperatures have been cut by half.” “I am really impressed by the easy application of this new clearcoat. Once dry, the surface is easy to sand and polish as long as the user respects the drying times. I continue to be delighted by the speed of the drying process.” 13 Product New hardener for hot, humid climates. Spies Hecker is assisting users of the Permasolid® HS Speed Clearcoat 8800 with an additional hardener. The new Permasolid® VHS Speed Hardener 3252 long was developed for application at very high temperatures. Alongside the standard Permasolid® VHS Speed Hardener 3250 and the Permasolid® VHS Speed Hardener 3251 short, refinishers now have an added option to allow them to adapt the application of the Permasolid® HS Speed Clearcoat 8800 to climatic conditions. Follow work safety tips. As with all other paint products, it is important to pay attention to the safety precautions that accompany the Permasolid® HS Speed Clearcoat 8800 and its associated products. Spies Hecker recommends that its customers wear the appropriate safety equipment when using Permasolid® HS Speed Clearcoat 8800, which consists of: • Refinish overalls • Full protective respirator masks • Safety glasses • Protective gloves Spies Hecker helps refinishers to adhere to the safety rules by providing safety data sheets. These can be downloaded from www.spieshecker.com/TDS 14 colorexpert Colour lab How is a colour developed? Glass flakes, high chroma Ruby Red, brilliant Prism Silver - the wealth of variants in car manufacturing is growing. Spies Hecker responds to the demands of OEM production by continuously developing new colour and variant formulas in its colour labs. “In the colour lab, it’s our job to provide every refinisher in the bodyshop with the right colour needed to deliver a professional paint repair,” says Ann De Clerck, responsible for colour marketing at Ann De Clerck, Axalta. Every month she colour marketing. and her team develop an average 100 new formulas in the lab in Mechelen, Belgium. In Shanghai, China, the figure is closer to 500. Additional Spies Hecker colour labs are in Tlalnepantla, Mexico, and in Front Royal, Virginia, USA. And that’s how the refinish brand manages to produce a total of 25,000 new colour formulas per year. Colour development follows a standardised sequence of steps in all locations to ensure that they always produce the same colour results. Essential: collect information. Top of the list is the collection of information. “First of all, it’s very important to find out which colours will appear on which car models in the year ahead. For this reason, we collect the car manufacturers’ colour ranges,” De Clerck explains. The team also tries to obtain the colour standards for each colour from the relevant car manufacturer. Car parts as tools. In order to gain an overview of all the colour variants, the colour marketing team also collects car parts. “A vehicle that has spent several years on the road or colours that are applied at different OEM production sites may vary from the official colour standard. It is important to have refinish formulas available for these shades as well. Variant and service formulas are produced with this end in mind,” she says. It goes without saying that the colour team is in close contact with pigment manufacturers in order to be able to incorporate current colour trends immediately. “That allows us to react to the appearance of new pigments quickly with a corresponding formula,” De Clerck says. 15 Colour lab Checking under different light conditions. The type of light that shines onto a vehicle has a significant effect on the appearance of the colour. For this reason, the colour is checked under varying light conditions. “We use standardised daylight lamps, for instance, to find out what influence daylight has on the appearance of the colour. Submitting a request to the colour lab. Once the decision has been made to develop a new colour formula, the colour marketing team submits a development request for a new colour, variant or service formula to the colour lab. “The colour is developed using a special, proprietary software. Colour lab technicians also use a microscope to identify the type of effect,” De Clerck explains. The required colour readings are taken using a digital spectrophotometer. Based on the data entered and the readings taken, example, to ensure that all colour labs apply the material using the same process and also replicate bodyshop conditions in application.” Should there be deviations due to metamerism, we can counteract them by using different pigments,” she adds. From the lab to the bodyshop. When the colour has been approved, it is confirmed in the software and made available via the internal colour database. The new colour formulas finally reach the refinishers in the bodyshops via the colour DVD, the colour sample update or the online database, allowing them to accurately match each colour. Comparison and subsequent corrections. the software calculates and produces an initial proposal for the colour formula. This is then mixed and sprayed by the colour expert. “We use spray robots, for Once the paint has dried, the colour is compared with the standard prototype. If necessary, the colour expert will carry out additional corrections with the help of the software. “By varying the pigments and adapting the colour volumes, we eventually arrive at the desired colour formula,” De Clerck says. 16 colorexpert Drag Racing Six seconds to top speed. From 0 to 236mph in record time: Top Fuel Bikes belongs to the elite of motor racing. English race professional Ian King counts on paints from Spies Hecker for his motorbikes. They are lightning fast and very powerful: a Top Fuel Bike’s four cylinder engine boasts up to 1500HP, almost twice as much as a Formula One racing car. Even when they are standing still, their power is apparent. And once they get moving, their deafening engine sound cuts through the tense, focused silence that has built up before the race, and the bikes trail metre-long billows of smoke behind them. Fifty-three-year-old Ian King is driver and head of the Gulf Oil Drag Racing Team, which was founded in 1999. The Brit has been racing for more than 20 years and was named European Top Fuel Bike Champion eight times. He is also a former UK Top Fuel Bike Champion, as well as an ex-Irish Drag Race Champion. A deliberate decision to use Spies Hecker paint. Building a Top Fuel Bike costs around 125,000Euros. When it comes to painting them, Ian King relies on Spies Hecker refinish paints and airbrush artist Knud Tiroch in his Austrian Hot Rod Hangar. “The finish of the Top Fuel Bikes has to survive severe conditions. The paint should be highly resistant to withstand the heat, the aggressive fuel and the mechanical stresses it is exposed to during a race,” King explains. Last year was the eighth time that King won the European Drag Racing Championships for Top Fuel Bikes and he wants to break all records again in 2015. “We have many fans in the USA, in Australia and in Europe. So we would love to take part in every championship there is,” he says. Explosive propulsion to accelerate like a shot. The fuel used for Top Fuel Bikes – nitromethane – is highly explosive and ensures that the machines are the fastest accelerating two-wheelers in the world. Thanks to this highly-concentrated power, Top Fuel Bikes reach top speeds of up to 236mph in less than six seconds, and hundredths of a second can decide victory or defeat in a race. In a normal drag race, two Top Fuel Bikes compete over a distance of a quarter or an eighth of a mile. During the acceleration, the driver is exposed to greater forces than an astronaut during a rocket launch. “Controlling these tremendous forces requires a good deal of experience and courage,” adds King. Ian King, Gulf Oil Drag Racing Team. Only very few drivers are suited to racing these machines, but one thing is certain: they need to be adrenaline junkies. 17 Product A long tradition of speed. Drag Racing has its beginnings in the 1920s in the USA, when teenagers held Hot Rod car races, initially on towns’ main streets, known as drags, and later on remote airfields. Over time, these races were carried out with motorbikes too. In the 1950s, the National Hot Rod Association was founded and it established safety rules. Since then, the races, which were first carried out with road-legal cars and motorbikes, have evolved to become a motor racing sport for highly-technical vehicles of different categories. Top Fuel Bikes, like Top Fuel Cars, are now part of the elite of drag racing. For more information on drag racing and on Ian King, visit Two mixing tints for shining results. The variety of OEM colours seems inexhaustible. The reds in particular – among popular special automotive colours – show a breathtakingly rich intensity of colour. Spies Hecker offers two new mixing tints to refinish these concentrated colours. www.kingracing.com Technical details for Ian King’s Top Fuel Bike: Performance: • An estimated 1,500 hp • 1/8 mile in 3.835 seconds (204mph) • 1/4 mile in 5.878 seconds (236mph) Engine: • Puma Cases • 1,585 m³ engine size • Nitromethane as fuel Additional accessories: • HPS 2.1 RC supercharger • Multi-level MTC clutch • NCTE torque measurements • Goodridge Hydraulic Management Chassis: • Removable trim • 5 gallon ProAlloy engine fuel/oil tank • Aluminium body • Hyperpro-Suzuki-GSXR-1000 forks and dampers “Repairing cars with these colours can take all the know-how refinishers possess, so we have to supply them with the right material,” says Dietmar Wegener, Colour Management Specialist. That is why Spies Hecker has launched the Ruby Red and Bright Orange mixing tints as part of its Permahyd® 280/285 and Permahyd® Hi-TEC 480 ranges. Both mixing tints are notable for their outstanding chromaticity, which signals the depth of colour and its brilliance. Ruby Red – particularly intense. “The Ruby Red mixing tint is a bluish, very intense red,” Wegener says when describing the colour. The new mixing tint is available as Permahyd® Hi-TEC WT311 Ruby Red and as Permahyd® Mixing Tint 280 under code WB 804 Ruby Red. This mixing tint is already part of over 40 mixing formulas and is suitable for use in solid and effect colours, such as Volkswagen’s Fortanared and Ford Europe’s Red Rush. Bright Orange – incredibly visible. “Mixing Tint WT 308 Bright Orange contains a high-performance orange pigment,” Wegener continues. “This mixing tint can be found in some new OEM colour formulas, including the Sakhir Orange colour tone by BMW, and the Imperial Orange used by Nissan.” The new mixing tint closes an important gap on the colour spectrum as far as the development of orange and red hues is concerned. And it is suitable for use in solid and effect paints. Both mixing tints are available in 500ml tins. 18 colorexpert MERCEDES AMG PETRONAS Nico Rosberg and Lewis Hamilton. MERCEDES AMG PETRONAS Formula OneTM Team races with Spies Hecker. When the MERCEDES AMG PETRONAS Formula OneTM Team won the 2014 FIA Formula One World Constructors’ Championship®, it did so with Spies Hecker paint on its cars. The team is continuing the successful partnership and renewed its agreement with Spies Hecker for another two years in time for the start of the 2015 season. Speed on and off the track. When the 2015 race car, the MercedesBenz F1 W06 Hybrid, was unveiled on 1 February 2015, it showed off its brilliant, aluminium-effect silver created by Spies Hecker especially for the team. “Spies Hecker has given us the solution we needed – from the Permahyd® Hi-TEC system and experienced technicians, to practical, easy-to-use systems and first-class, efficient colour matching. It made complete sense to continue our partnership,” says Andrew Moody, Head of Paint and Graphics at MERCEDES AMG PETRONAS Formula OneTM Team. “Speed and efficiency are of the utmost importance in our profession, on and off the track. Thanks to Spies Hecker and to fast re-sprays, we get the cars back on track as quickly as possible.” Paint for the whole fleet. And Spies Hecker paints aren’t just keeping the race cars looking good. The entire fleet of Mercedes-Benz Actros trucks used to transport the team to the Grand Prix venues as well as the team’s garage equipment and hospitality systems are all coated with Spies Hecker paint. Anthony Cashel, Marketing Manager for Axalta Coating Systems in the UK and Ireland, explains: “This will be the third year in which we supply the MERCEDES AMG PETRONAS Formula OneTM Team with Spies Hecker products. It’s clear the team values our close working relationship as well as the resilience, speed and reliability of our innovative paint technology.” 19 Software Keeping the computers running… How can hardware and software in the bodyshop help to optimise processes? Slow hardware, old software, or control and entry errors can all cost time and money. Anyone who really wants to optimise processes should consider expenditure on bodyshop technology as an investment that will quickly pay off. Be open to that, but stay focused. As a general rule, your IT provider should offer you the option to test new software for a limited period of time so you can see whether it will benefit your business. Up-to-date equipment? IT equipment that is more than five years old often gets in the way of fast processes. Make sure your management software system is operating at its best by using up-to-date hardware. And the hardware interface with the user, such as screen, keyboard and mouse, also supports efficient work, so, select a suitable monitor size as well as a good, functional mouse and keyboard. Rules for increased security. Put in place for your team simple, easyto-understand but binding rules for the use of software. If every available piece of software is randomly installed on PCs its functional speed will rapidly go to pieces. Private use should only ever take place in accordance with written rules. Emphasise that private correspondence should not go through business email addresses, and ensure that business emails that come in during an employee’s absence can be handled by a colleague. Test and use innovation. Particularly in IT there are always new innovations that required a rethink or a restructuring of internal processes. Practice makes perfect. The professional, well-practised use of your management software, or other software, can save a tremendous amount of time. Incorrect entries related to damage assessments and estimates can have irritating consequences that can often only be corrected with a good deal of time and effort. Make the most of training offers from your software supplier and ensure that your entire team is up to speed on the chosen software. That will also leave your customers with an impression of competence. 20 colorexpert ColorDialog Two decades of colour measurement at the push of a button. Twenty years ago Spies Hecker offered bodyshops its first colour spectrophotometer with colour-matching formulas for refinish work. “From the first spectrophotometer, our focus was on simplifying and speeding up the search for formulas with a view to improving bodyshop efficiency,” says Dietmar Wegener, Spies Hecker Color Management Specialist. “Another critical advantage of using spectrophotometers – even 20 years ago – was their great reliability. The first generation Spies Hecker ColorDialog spectrophotometer allowed bodyshops to use the most up-to-date technology and gave them a cutting-edge piece of equipment.” To date, around 5,000 Spies Hecker ColorDialog spectrophotometers are in use throughout EMEA and the figure for Spies Hecker in Germany alone is over 1,400 devices. The most recent generation device is now able to read paint effects using photo optics and can also be connected to Phoenix our web-based formula software. Delta-Scan. ColorDialog MA 90BR was therefore introduced in 2003. “When connected with the matching software, it already offered refinishers of the time the option of auto-matically correcting colour formulas,” Wegener recalls. Networked in the mixing room. The constantly growing numbers of variants and effect colours demanded further device developments. In 2005, Spies Hecker launched the ColorDialog spectrophotometer, which was equipped with the latest LED optical technology. This spectrophotometer could be connected to the Spies Hecker CRplus formula software. ColorDialog from 1998. From five- to three-angle readings. For Spies Hecker customers, the spectrophotometer era began in 1995 with the ColorDialog MA 64. This was a five-angle measuring device that worked in conjunction with special Color Unix software. Over time, it however became apparent that only three readings were required to determine any given colour. The three-angle spectrophotometer ColorDialog spectrophotometer. The brand’s very latest colour spectrophotometer, ColorDialog DeltaScan, has been available since 2013. It measures colours and effects using innovative photo optics in a single work step. Using Phoenix, the readings can be quickly matched to the corresponding formulas. “The touch screen makes ColorDialog Delta-Scan even more user-friendly than its predecessors,” Wegener explains. Once readings have been taken, the mixing formula is calculated on the computer using, for example, the PC desktop system ColorTint HD. Refinishers can then transfer the formula to the digital scales to mix the colour. Wegener concludes: “More precise, faster colour measurements and greater connection to the mixing room: twenty years ago, Spies Hecker paved the way for advanced colour management with ColorDialog. Today, we continue to drive the development of these support tools.” The history of Spies Hecker spectrophotometers. 1995: Launch of the Five-angled spectrophotometer ColorDialog MA 64 1998: Launch of ColorDialog MA 64 using Windows 2003: Introduction of the Threeangled spectrophotometer ColorDialog MA 90BR 2005: Switch to the three-angled spectrophotometer ColorDialog with CRplus software 2013: Launch of colour spectrophotometer ColorDialog Delta-Scan with effect readings Additional information on spectrophotometers can be found at: www.spieshecker.com/colour-tools 21 International Spies Hecker seals the deal on the cooperation with its first importer in Angola. From left to right Gavin Swanepoel (Sales Manager, Sub Saharan Africa), Johannes Fischermann (Marketing and Planning Manager TMEA Refinish), Joachim Hinz (Spies Hecker Brand Manager EMEA), Renato Semedo (Managing Director Padangola), Otmar Hauck (Chief Operating Officer EMEA). Angola’s economy is booming – and Spies Hecker is getting involved. Africa can often be an underestimated continent. But the economies of some countries in this part of the world are booming. And Spies Hecker is right in the thick of it. The brand’s refinish products have been in use in the most northerly and most southerly areas of Africa for quite a while, and from early 2015 in Angola too. Padangola is the name of the new importer based in the capital city Luanda directly on the Atlantic coast of this west African country. For approximately ten years, Angola has been experiencing strong economic growth due to its wealth in natural mineral deposits, including oil. This makes Angola one of the fastest growing economies in the world alongside Nigeria, Mozambique and Ghana. Investment has poured into the country’s infrastructure, which is one of the reasons why the vehicle market in Angola has also witnessed a tremendous expansion. Up to 90 per cent of all the vehicles on the country’s roads are Asian brands: Hyundai, Toyota and Kia are the most frequently seen cars. “Influenced by OEMs, some Angolan bodyshops already use waterborne basecoats as well as modern technical equipment,” says Johannes Fischermann, Marketing and Planning Manager Turkey, Middle East and Africa Refinish. Diverse refinish market. The refinish market in Angola is extremely varied. “From simple painting areas out in the open to ultra-modern bodyshops of the highest European standards, you will find everything,” Fischermann explains. But only very few bodyshops actually have their own mixing room. Potential for growth. Instead, most bodyshops source their paint material ready-mixed from companies such as Padangola, which is jointly run by three partners – Jo Brito, Bruno Semedo and Renato Semedo. It currently supplies 12 bodyshops with Spies Hecker products. Many of the customers come to the importer with sample panels, but some also with specific colour formulas. “Padangola may only be a small importer, but right from the start it has run its business in a very professional manner,” Padangola – the new Spies Hecker importer in Angola. says Fischermann. The Spies Hecker team is looking forward to working with the company in a country that is set to offer increasing potential in the refinish market. 22 colorexpert International Gloss for a tiger of the skies. The fighter plane Type F-5 Freedom Fighter is a piece of aeronautic history. Since May 2015, it can be admired on display in the Norwegian Air Defence Museum at Gardermoen Airport in Oslo, Norway. The plane has been fully restored and intricately painted by a team of specialists. Spies Hecker is one of the sponsors of the museum’s Gate Guardian Project. The dual-trace fighter plane from the F-5B production series was in service with the Norwegian Air Defence between June 1966 and May 1994, before being acquired by the museum in Oslo in 2000. Friends of the museum lend a helping hand. The preparatory sandblasting, sanding and primer work, using the Permafleet® Primer Surfacer 4017, was carried out by representatives of the association of friends of the museum under supervision by Spies Hecker. However, the actual paintwork was completely by Spies Hecker specialists. Led by Alsaker and head of design, Terje Johansen, a team of six was allowed to use the highly restricted and closely-guarded hangar of the Norwegian Air Defence. The design is a special gesture to the Pilot Club. Working under close guard. After a complete restoration that took several years, the final paintwork was carried out by a team from Spies Hecker last winter. “As a special gesture to NATO’s Tiger Club of pilots, and in order to create a real visual delight for visitors, we painted the F-5 with a tiger-stripe design,” says Spies Hecker project manager Torbjørn Alsaker. “The strict security controls were a little unusual for us, but we were still able to keep to our time plan exactly, which was four days for the paintwork,” says Alsaker. After the preparatory sanding, cleaning and masking, the team first applied the Permasolid® HS Wet on Wet Filler 5330 in order to ensure a completely smooth substrate without imperfections. Proud of the result. “Afterwards, we applied Permahyd® Hi-TEC 480 as a basecoat in grey, yellow and black,” he says. The Permafleet® HS 8007 was used as a clearcoat with the addition of the matt component Permasolid® MA 110. “That gave us the best possible, homogenous matting effect. The team really did fantastic work! The museum management was also very happy and proud to be able to have such a goodlooking exhibit,” Alsaker concludes. The Gate Guardian Project team. 23 Social media Social media: hype or opportunity? Ninety-one per cent of all Internet users are active on social media. But how can social media benefit bodyshops? “Social media is more than just Facebook,” says Monica Fehn of Spies Hecker’s Digital Marketing department. “Google+, YouTube and, of course, Twitter are also channels which bodyshops can use to their advantage.” However, their use will only be successful if they are regularly fed with new information. “If you can’t do that, then don’t bother,” Fehn advises. Vitally important: avoid pretence. In addition to keeping a social media presence up to date, the way in which you treat followers is also critical. Listen to your target audience and understand what interests them and that will make successful social media activity much easier. It may be helpful to visit topically related forums and pages with a similar content before starting your own, too. But, however much you prepare, the same rules apply to social networks as to real life: be authentic. Only if a business or brand is honest in its dealings with online followers will it reach its goals. This also applies to all other activities. The transparency and reliability of the information provided are the be-all and end-all. It goes without saying that polite behaviour is a prerequisite for a good relationship between any business and its target group. If you take that a step further, that also includes timely contact with followers. If you only reply to a query after a long period of time you might as well forget it. The Internet is fast – and that is reflected by the expectations of those who use it. Strategy or gut feeling. “The use of social media requires you to highlight your strengths and competencies,” Fehn says. “To be successful, you need a strategy that combines communication channels and media.” Social media can, for example, be used to kick off a campaign relating to a specific offer or service that is simultaneously promoted via regional print and broadcast media. This segmentation will allow bodyshop owners to potentially reach new customers, but may also offer them the opportunity to reconnect with existing customers. And, it can also boost the trust of the customer base and reinforce in them their feeling that they have chosen the right bodyshop. Social media as a customer service tool. While the use of emails has pervaded all areas of life, the trend to get in touch with businesses via their Facebook pages is growing. Those who react quickly – maybe even in real time – to those points of contact are well set up. The consistent application of this communication strategy can allow bodyshops to set themselves apart from their competitors. Completely in sync – if all products harmonise. Harmony is the result of perfect interplay. That’s why Spies Hecker not only offers good paint products, but also ensures the best possible interactions between filler, basecoat and clearcoat. The Hi-TEC Performance System will help you hit the right note. Spies Hecker – simply closer. An Axalta Coating Systems Brand