2013 Annual Report
Transcription
2013 Annual Report
Enriching the Fabric of JVS Toronto: Designing New Opportunities for Success ANNUAL REPORT 2012/2013 Table of Contents The History of JVS Toronto ........... 1 Executive Message .......................... 2 History of JVS Toronto By the Numbers ............................... 3 Accomplishments for 2012-2013 .................................... 4 A Flair for Fundraising ................. 13 What’s in Store for 2013-2014 ................................. 15 Financials ......................................... 16 Supporters and Donors .............. 17 Funders Recognition ................... 20 Community Partners ................... 21 JVS Toronto Locations ................. 22 For over six decades, JVS Toronto has had a rich history of helping people meet their career and education goals. The story begins in 1947 with the end of World War II that saw thousands of Holocaust survivors in Displaced Persons camps in Europe, needing to find new homes and rebuild lives in any country that would take them. A small group of businessmen were inspired to help and create Jewish Vocational Service of Metropolitan Toronto (JVS Toronto). Discovering a loophole in Canada’s immigration policy to allow garment workers to enter, Max Enkin, JVS Toronto founder and President of the Ontario Clothing Manufacturers Association, stitched together a plan to help displaced persons enter Canada. This became known as “the Tailor’s Scheme” – if they could sew a buttonhole, they were considered tailors. He negotiated with unions and clothing employers across Canada as well as the federal Department of Labour, to allow Jews to enter Canada to work as garment workers. The plan worked and over 6,000 survivors became a part of the fabric of Canada as immigrants. By the 1950s, JVS Toronto was a trailblazer in providing employment and education services to newcomers from countries around the world, Canadians, and people with disabilities. Today JVS Toronto meets the ever-changing needs of the community by providing assistance to Canadians, newcomers, youth, people with disabilities, and the Jewish community in achieving their life goals. Through our extensive collection of employment, career training, education, psychological, disability, volunteer, newcomer, youth and student services, JVS Toronto is able to place thousands of people each year into jobs, internships, and positions that make a positive impact on their financial, social, and psychological well-being. Enriching the lives of the people we help is the guiding principle of JVS Toronto. 1 ANNUAL REPOR T 2012/2013 Executive Message 2012-2013 was a year of making changes to our strategy and systems to better serve our clients and employers. In order to fashion a stronger future for JVS Toronto and our clients, we made substantial investments in technology and formed strong partnerships that will help JVS Toronto transform the way it does business and expand its impact. In Spring 2012, we launched an exciting new project called ACE (Accelerate Client Employment), designed to centralize our job development, job matching, and employer relationship services. With a new software platform we will ensure that we are connecting motivated clients to fulfill the business needs of employers more efficiently. Advancing partnerships continued to be an important endeavour for us in 2012. Getting people employed is truly a community undertaking. We reached out and developed associations with several agency and community partners to help our youth and disability clients. United Way Toronto asked us to join the Bathurst Finch Hub to help with employment services in this priority neighbourhood. JVS Toronto was one of a small group of organizations United Way asked to participate in this new initiative. We continue to find new alliances that will improve our reach and maximize the impact for the people who need our help. We continued our expansion into York Region as we partnered with several Jewish agencies to establish 1 Open Door on the Joseph & Wolf Lebovic Jewish Community Campus in Vaughan. This shared and integrated service model serves the needs of the Jewish community under one roof. We are very proud to be a part of this project that honours our Jewish heritage. Moving into 2013-2014, we have developed a strategic plan that focuses on revenue generation for JVS Toronto, and finding opportunities to grow and diversify our revenue streams. This plan will secure the financial sustainability of JVS Toronto so we can maximize the investments we make for our programs and services. We have set the stage for a prosperous 2013-2014, and we look forward to a new and exciting era for JVS Toronto. Kim Coulter Chief Operating Officer and Interim President & CEO Paul Habert Chair of the Board of Directors 2 2012-2013 By The Numbers Unemployed and Underemployed 2958 298 Unemployed individuals received job-search assistance at our Employment Source locations. Approximately 69% of those who completed the service found employment. Individuals learned how to work in a call centre and a retail environment by receiving customer service and cashier training. Newcomers 1550 + 544 Newcomers and inter nationally trained professionals were successfully integrated in the Canadian job market following pre-employment training. Newcomers and prospective newcomers to Canada received mentoring services through our online and in-person services. Services to the Jewish Community 752 13 Unemployed and underemployed Jewish individuals connected with employment opportunities thanks to EMETemployment. University students were part of the 2013 Kohn Summer Intern Program. Education Services 436 8 3 70 40 226 Children and Adults received assessments through our PAVE program. 28 Adults, children, and youth received Cogmed training. 52 372 282 University and College Students received Cogmed Coaching as part of a research collaboration with U of T/OISE. Total adults, teens and children that received assessments from Psychological Services to help them plan their education and careers. Individuals were able to make realistic decisions about their future education and careers with the help of Career and Vocational Assessments. Youth Services 1700 + 491 15 Youth graduated from a Construction Craft Worker Pre-Apprenticeship program. 21 Youth graduated from a Pre-Apprenticeship program as Developmental Service Workers and were successfully placed in community agencies. 23 Youth (newcomer, high school students) and 11 mentors participated in a 20-week session, along with parents and other community members. Students in 32 schools within Simcoe Country District School Board received in-school assessments. Psychological Services Child assessments and consultations with parents and teachers were conducted. Jewish Day Schools serving 15 campuses have contracts with JVS Toronto to provide psychological assessments and consultations. Students at 34 schools within the York Region District School Board received in-school assessments. At-risk youth made positive life choices, gained access to employment, completed high school, and connected with training, selfemployment, and internship opportunities. Youth in conflict with the law received case management support in the GTA and York Region to find employment, or return to school. People with Disabilities 627 627 persons with a range of disabilities developed the skills needed to find gainful employment or meaningful work activity, with over 63% involved in meaningful work activity. 127 People with developmental disabilities received employment, training, and volunteer opportunities at the Al Green Resource Centre. 201 New clients with disabilities, injuries, or illnesses planned their transition to employment thanks to AbilityWorks. Financial Literacy Services 3120 Youth and adults in communities across the GTA increased their skills and moved toward increased self-sufficiency. Volunteers 696 Volunteers donated their talent and a total of 125 hours at various JVS Toronto locations. Staff 185 Staff showed their dedication by providing exemplary services to 11,832 new clients. ANNUAL REPOR T 2012/2013 Accomplishments for 2012-2013 Employer Services There is an extensive pool of talent that potential employers can choose from at JVS Toronto. We help employers find the right fit for their organizations with a selection of pre-screened, qualified candidates with the appropriate skills and experience. JVS Toronto launched a project called ACE (Accelerate Client Employment) in spring 2012. Through our new Salesforce platform, all of our job development, job matching, and employer relationship services will ensure that motivated clients are moved more quickly from the intake process through to gainful employment. The ACE program was launched first in our Scarborough site and will roll out to the remaining JVS Toronto sites in the coming year. > JVS Toronto worked with several companies this year including Home Depot, Shoppers Drug Mart, and Scotiabank to support their endeavours in finding qualified employees. The finished product was a major recruitment campaign with 1,000 clients attending our targeted employer recruitment and information sessions in our five Employment Source centres. “JVS Toronto is a great partner for us. They take time to understand our business. They offer the right people for what we need.” – Steve, Manager, Home Depot 4 Accomplishments for 2012-2013 Employment Services With five Employment Ontario locations in the Greater Toronto Area, JVS Toronto’s Employment Source centres offer assistance, guidance, and resources to people looking for work. Close to 3,000 clients walked through our doors and over 2,200 benefited from our services and programs by getting a job or upgrading their skills. JVS Toronto offers a wide range of employment supports that strategically align with our Employment Source centres and ensure seamless, wrap-around service for anyone looking for work. Leonid, Canadian Workplace Communication client > In July 2012, JVS Toronto set up residence at the Bathurst Finch Hub as part of United Way of Toronto’s initiative to focus on priority neighbourhoods and provide an array of services from settlement, to social services, to employment. Of the eight providers housed at the Hub, we are the only one focusing on employment services. Our two community job fairs at the Hub were attended by over 400 job seekers, including those with complex needs living close to the poverty line. “ “I am really enjoying my new job. My favourite part is when someone walks into my office and says ‘thank you’. Without JVS Toronto I think I’d still be job searching.” 5 – Ilya, JVS Toronto ANNUAL REPOR T 2012/2013 Training Services We ensure our clients are adequately trained to meet the requirements of the positions they are applying for. JVS Toronto is the leader in job development skills instruction, and our programs provide training for specific, in-demand jobs. We prepare workforce specialists for community agencies in the employment sector, cashier training for the retail sector, financial services, and customer service call centres to name a few. Jacqueline, Cashier Training client > JVS Toronto continues its partnership with George Brown College to offer the Bringing Employment Specialists to Tomorrow (BEST) program. This 16-week certification program includes in-class training and a work placement to train graduates to work as Job Developers or Employment Specialists. BEST follows the Internationally Trained Professionals Learning to Access Careers and Employment (IPLACE) program. This certification program was a remarkable success with 85% of graduates finding employment in the non-profit sector as job developers or employment specialists. These initiatives demonstrate our commitment to train and build capacity for the employment sector. “ “JVS Toronto has helped me to take control of my life and find new direction and meaning. I am proud to say that I have made it and I’m not stopping. I now have the power to do anything that I set my heart, mind, and soul to do.” – Sandy, JVS Toronto Client 6 Accomplishments for 2012-2013 Volunteer and Student Services It was volunteers that first established JVS Toronto and it is volunteers that continue to manufacture our success stories. More than 620 volunteers honed their talents and skills by volunteering at JVS Toronto, and following in our fine tradition of giving back to the community. > JVS Toronto developed a reciprocal partnership with UJA Federation of Greater Toronto on a Boomer Volunteer Project, paying homage to our values to embrace our Jewish heritage. With the baby boomer generation entering retirement, this presented a great opportunity to add industry-proficient volunteers to JVS Toronto. We were able to utilize their decades of experience across three main areas – career mentoring, youth services, and on the steering committee of our Building Bridges Conference. 7 With over 76 high school, college and university students completing their required community placement hours with JVS Toronto, we were well-suited this year to participate in an innovative pilot placement project by the University of Toronto (U of T) for its Masters of Social Work Program students. This alliance demonstrates the value of partnership between a teaching institution and a non-profit organization. Five students volunteered their expertise in several Disability, Youth Services, and Career and Employment programs. JVS Toronto was thrilled to have participated in U of T’s project and hopes to shape similar partnerships with other universities and colleges to help build capacity for the not-for-profit sector. John, Volunteer ANNUAL REPOR T 2012/2013 Jewish Services JVS Toronto today is the product of our illustrious Jewish heritage of “Tikkun Olam” meaning “repairing the world” for the betterment of ourselves and future generations. Following this benevolent custom, we offer several employment programs, and education and psychological services designed specifically for the Jewish community. The JVS/Jewish Family & Child Joint Employment Program was a new program launched in August 2012 to assist Jewish individuals living below or at the poverty level. With funding from the Friedberg Foundation, over 100 people moved toward economic self-sufficiency with supports such as training and certification, childcare and transportation assistance. After a successful year, this program was renewed and will be expanded for 2013-2014. In January 2013, JVS Toronto held its Building Bridges Conference to showcase our work and the efforts of other Jewish community agencies to serve ethno-specific organizations. More than 125 people registered for this one-day conference that featured keynote speakers addressing topics of ever-changing faith communities, and how to broaden mandates to service culturally-specific communities. Youth engagement was a central theme that emerged from the conference, so interns from JVS Toronto’s Kohn Summer Intern Program were involved in shaping a cross-cultural initiative that will target youth next year. In June 2013, we partnered with Circle of Care, JIAS Toronto, and Jewish Family & Child to celebrate the official opening of UJA Federation of Greater Toronto’s 1 Open Door initiative – Jewish shared Janis Roth, JIAS Toronto; Monica Auerbach, JF&CS; Lisa Levin, Circle of Care; Kim Coulter, JVS Toronto; Richard Cummings, JF&CS services of York Region located on the Joseph and Wolf Lebovic Jewish Community Campus in Vaughan. With all service needs under one roof, the Jewish community is benefiting from an array of expertise including those of JVS Toronto. This outstanding shared and integrated service model was given the 2013 United Way of York Region Bhayana Family Foundation Award for Community Partnership. This year, JVS Toronto continued its long and proud history of providing in-school psychological services in Jewish Day Schools. Since 1964, we have been providing comprehensive psychological supports to students, faculty, and parents. In 2012, we provided over 430 child assessments and consultations with parents and teachers for children in 15 campuses of eight Jewish Day Schools. > JVS Toronto partnered with UJA Federation of Greater Toronto to develop its E-employment strategy. In 2012, a new Employment Task Force initiative was created to heighten awareness for the need to help Jewish job seekers, and connect them to supports and services to find meaningful work. The response was tremendous with over 300 employers signing up to be a part of this important initiative. JVS Toronto plays a key role in this initiative – we staff and run the online platform EmetEmployment.ca. EMET is an online career centre that matches Jewish job seekers to job openings posted by employers, and serves over 1,000 job seekers each year. “ “Before JVS Toronto, I was lost; it was horrible. But when I got to JVS Toronto it felt like someone turned on the light.” – Rifka, JVS Toronto Client 8 Accomplishments for 2012-2013 Youth Services Maintaining a productive and economically viable society rests on the shoulders of the younger generations. JVS Toronto has been an industry leader in providing youth with the training and skills they need for their future careers. In 2012-2013, we helped more than 1,700 young people make positive life choices by assisting them with completing high school, career counselling, training, internship opportunities, or issue resolution. Our strength in helping young people was a feature story in the campaign celebration video produced by the United Way Toronto in October 2012. One of JVS Toronto’s Youth Reach clients was filmed at the centre with the video making its debut at the United Way’s annual campaign celebration in January 2013. JVS Toronto was just one of three agencies the United Way recognized for providing exemplary service and programs to youth. We used the model of our popular Youth Justice Network in the Jane-Finch area of Toronto to launch the York Region Youth in Transition Support Network to support at-risk youth in 2012. More than 30 service providers from the youth services community participate in this initiative. JVS Toronto connects with community agencies to address the many complex needs of the youth population, demonstrating our aptitude in preparing them for education and career success. Karabo, YouthReach client > JVS Toronto formed an alliance in June 2012 with the largest Construction Local Union in North America, Local 183, to lead a construction craft worker program for youth. At the same time, a partnership with Ryerson University was in development for the Spanning the Gaps Program to engage youth in making post-secondary education a reality. 9 “ “I am grateful to JVS Toronto for having staff members that understand youth, are patient, and truly care about helping young people. This is what separates JVS Toronto from other programs. I no longer see my relationship with JVS Toronto employees as a client, but more like family and friends that pushed me in the right direction.” – TJ, JVS Toronto Client ANNUAL REPOR T 2012/2013 Newcomer Services There are some traditions that endure, and helping immigrants integrate into the Canadian life and culture is reminiscent of our proud beginnings. JVS Toronto has helped thousands of newcomers from countries all over the world join the job market, and contribute to the fabric of Canadian society. Online mentoring is an innovative way we help our clients reach their career goals, and JVS Toronto was recognized for our efforts. In March 2013, we were awarded the IQN (International Qualification Network) Award for best overseas initiative from Citizenship and Immigration Canada for our Integrated Pre-Arrival Services Online (IPSO) website. More than 230 internationally trained professionals from China, India, Philippines, and the United Kingdom accessed our online services for language training, job readiness, cultural competency, employer connections, and industry specific mentoring. The greatest result from this program was that over 80% of participants secured jobs with a position related to their professional qualifications. “ “I cannot thank JVS Toronto enough for guiding me every step of the way, even before landing in Canada. Thank you for paving the way to success for other new immigrants like me!” – Liza, JVS Toronto Client We also received accolades for our Canada InfoNet website winning the IQN Award for Innovation. More than 250 registered mentors helped 175 internationally educated, business, and trades people find information on settlement, employment and education in Canada. Since its inception in 2001, Canada InfoNet has created over 2,000 matches. JVS Toronto partnered with Ryerson University and Ontario Tourism Education Training in January 2012 for our Immigrant Professionals Leveraging Architectural Knowledge for New Opportunities (I-PLAN) program. Over 120 internationally trained professionals were given valuable insight and tips on gaining employment by industry experts in architecture and related occupations. Pusphavathi, IPLAN client 10 Accomplishments for 2012-2013 Disability Services Another patchwork in our quilt of services began in 1954 helping people with disabilities overcome their challenges and attain financial and personal independence. Our programs use a strength-based approach and are custom-made to break down barriers in the workplace, and reveal the capable and talented individual to potential employers. In 2012-2013, we integrated the service delivery structure for clients with disabilities by developing a “client pathway” to help clients easily transition from one program to another. Clients are viewed through a lens to best determine the programs they should take, and the logical next steps to ensure they meet their employment and education goals. Our profile in the Autism and Asperger’s community continues to grow through the success of the Asperger’s Job Readiness Program, now in its fourth year. In summer 2012, we introduced the Asperger’s Summer Employment Program at York University. This program was a triumphant success that produced clear results – exposing youth with Asperger’s to employment early on in their education, helps to create an easier transition for these students into the workforce. We shared the success of this program in June 2013 as a presenter at the 2nd Annual ASD Vocational Conference in Calgary, Alberta. Neil, The Al Green Resource Centre Client 11 “ “Asperger’s Job Readiness Program has taught me how to overcome the barriers to employment I face. I have learned tangible workplace skills in time-management and organization, and have learned how to optimize the opportunities that lie before me, given my particular skills and abilities.” – Kyle, JVS Toronto Client Our project Generating Opportunities for Learning Disabilities (GOLD) is the only program in the City of Toronto that offers the full range of counselling, case management, workshops, and job placement for people with learning disabilities and Attention Deficit Hyperactivity Disorder (ADHD). Last year, the program helped 120 clients benefit from improved understanding of the impact of their disability on their employment, and the need for accommodation in the workplace. ANNUAL REPOR T 2012/2013 Psychological, Educational and Career Services Developing a deeper understanding of the needs of our clients is at the core of our Psychological Services. JVS Toronto’s assessment, counselling, and consulting services helps children, youth, and adults identify areas in which they need assistance, and provides them with the strategies they need to achieve success in school and to meet their career and education ambitions. Judith, JVS Toronto Staff JVS Toronto is a recognized leader in delivering psycho-vocational assessments and providing follow-up action planning for people who are on social assistance, homeless, or at risk of homelessness to move towards self-reliance. The challenges to help this population are multi-tiered and often include learning disabilities, mental health, or addiction issues. JVS Toronto is the major service provider for both the municipalities of the City of Toronto and York Region. We work diligently to help individuals determine the next course of action to get their lives on track whether it is through employment, training, or psychological assistance. In November 2012, we brought together more than 200 professionals in the psychology and education fields to our noteworthy 6th Annual Ruth Borchiver Memorial School Psychology Conference held in Toronto. Keynote speaker Dr. Robert Brooks educated and inspired the audience with his presentation on “The Power of Mindsets: Nurturing Motivation and Resilience in At-Risk Students.” Our School Psychology Service has made significant headway into helping young people address their learning needs. Following the success of our assessment and consultation services in the Jewish Day School system, JVS Toronto was contracted by York Region District School Board to provide in-school assessments for 70 students across 34 of its schools, and by Simcoe County District School Board to serve 40 students in 30 schools. With the ever-increasing need for our Psychological Services, JVS Toronto has made an investment to build staff expertise. We have a staff of close to 20 skilled and experienced psychoeducational consultants. In eight years, we went from only one Registered Psychologist on staff to 11 Registered Psychologists and Psychological Associates by 2013. > JVS Toronto is also revered for its Cogmed Working Memory Training Program helping those with working memory issues related to Attention Deficit Hyperactivity Disorder (ADHD) and learning disabilities. Exploring creative ways to help people is why we became involved in a research study led by Dr. Rosemary Tannock, Professor Emeritus, Ontario Institute of Studies in Education, University of Toronto; and Senior Scientist, Neurosciences & Mental Health Research Program, Research Institute of the Hospital for Sick Children. This important investigation is looking at behavioural outcomes and the impact on brain functioning of our Cogmed intervention on post-secondary students. We are one of the top practitioners in North America servicing 28 clients in 2012 through this innovative program. 12 A Flair for Fundraising S T R I C T LY B U SI N ESS Strictly Business Our 11th Annual Strictly Business luncheon took centre stage on May 14, 2013 at The Fairmont Royal York in Toronto. This premier JVS Toronto fundraiser featured a panel discussion led by some of Canada’s retail industry experts. Feature presenters Diane Brisebois, President & CEO of the Retail Council of Canada; Andreas Souvaliotis, Founder of AIR MILES for Social Change; Dani Reiss, President & CEO of Canada Goose; David Russell, President & CEO of Sporting Life; and Steve Matyas, President of Staples Canada / Bureau En Gros, shared their expertise on the retail sector to an audience of close to 350. Over $100,000 was raised from generous sponsors and donors to support the programs and services of JVS Toronto. Several awards were presented to the exceptional youth, volunteers, and newcomers who displayed tenacity and inspiration for other JVS clients. 13 Strictly Business 2012 Award Recipients • Newcomer Award – Asharf Tadrous • Youth Award – Jamon Mulenga • Mentor Award – Veronica Seeto • Inspirational Award – Malcolm Fairweather and 2Hippos.com • Employer of the Year Award – Home Depot • Building New Relationships Employer Award – Staples Rexdale Store Annual General Meeting 2012 Award Recipients Remarkable Recipients Honoured at the 2012 Annual General Meeting • The Manny Mitchell Award for On September 12, 2012, JVS Toronto hosted its 65th Annual General Meeting at the Shaarei Tefillah Congregation in Toronto. The evening included an awards presentation honouring extraordinary individuals and organizations that have made a meaningful impact on their communities while inspiring others. • The David Mouckley Excellence in Volunteerism – Judy Zhu Outstanding Employer Award – Whitegold Financial Services • The Joseph Skolnik Award for New Canadians – Jason Junshun Zhang ANNUAL REPOR T 2012/2013 Liza embarking on the EdgeWalk at the CN Tower in Toronto. Outstanding Donor Generosity for the 2012 Winter Appeal In November 2012, we shared the motivational story of Liza as part of JVS Toronto’s 2012 Winter Appeal direct mail campaign. Liza was determined to build a new life in Canada and contribute to her adopted homeland using her skills as an electrical engineer. As an internationally trained professional, she began her journey by using JVS Toronto’s Integrated Pre-Arrival Services Online website to get the much-needed mentoring and settlement information she needed to make a successful transition to the Canadian workplace, and eventually landing a job in her field. Our compassionate benefactors responded to our 2012 Annual Appeal campaign with overwhelming generosity, raising close to $15,000 to support JVS Toronto’s life-changing programs and services. Chef Jamie Kennedy The Grape Winter Escape More than 150 people raised their glasses at the first annual The Grape Winter Escape event that took place at The Gardiner Museum in Toronto on February 28, 2013. This refreshing fundraiser brought some warmth in the cold winter months, raising close to $15,000 in support of JVS Toronto’s mentoring programs in assisting internationally trained professionals integrate into the Canadian workforce. Guests enjoyed a wide bouquet of vintages and spirits while listening to a special presentation by renowned Canadian chef Jamie Kennedy, and a performance by Canadian Idol Winner Theo Tams. This stellar night was capped off with a silent auction and an awards presentation honouring outstanding mentors Ada Adeleke-Kelani, Celina Aseremo, Sue Bailey, Rick McCallion, and Alana Prashad. 14 What’s in Store for 2013-2014 As we look to the upcoming year, JVS Toronto is well positioned with a strong strategic plan to respond to the ever-changing economic and social needs of the clients and communities we serve. Our commitment to excellence and building a strong leadership culture are the focus for 2013-2014. JVS Toronto is well-regarded by funders, donors, and community partners for extraordinary initiatives and solutions. ACE (Accelerate Client Employment) is transforming the way we work with employers and clients. This initiative demonstrates excellence in our ability to both design and implement business change and technology. Our goal is to be leaders in the employment service sector and a model of service delivery that others will want to replicate. One of our strategies is to diversify revenue and we have looked at our capacity to respond to service gaps in the community. This year, we will reach out and help children and young people with Attention Deficit Hyperactivity Disorder (ADHD). We are uniquely positioned through our psychological services to help this population transition successfully throughout the school system and into the workforce. Serving this unique market will provide new and diversified revenue for the organization, as well as responding to the service needs of the community. Staying true to our history, we continue to embrace our Jewish heritage and proactively respond to the service needs and gaps in the Jewish community. We will work with UJA Federation to implement their employment strategy and build presence at 1 Open Door in York Region. And through our Building Bridges Conference we continue to explore ways to serve ethno-specific organizations with the help of our community partners. Much like the most intricate quilt, JVS Toronto’s success covers six decades. We have fashioned a leadership culture that we are very proud of and that we continue to build. JVS Toronto achieves results for our clients through comprehensive training, a heightened understanding of the communities we serve, donor and sponsor engagement, and strong partnerships with community and government. Anna, JVS Toronto Staff It is a pattern we will continue to weave in 2013-2014. Board of Directors 2012-2013 Executive Committee Directors Executive Management Team • Paul Habert, Chair • Ruth Abrahamson, Immediate • Stuart Ducoffe • Susan Fremes • Michael Gladstone • Rebecca Goldfarb • Jackie Irvine • Stanley Rapkin • Marlene Rochwerg • Beatrice Traub-Werner • Jeff Williams • Kim Coulter, Chief Operating Officer Past-Chair • Gilad Epstein, Vice-Chair • Glennie Lindenberg, Vice-Chair • Elaine Pantel, Treasurer • Jeff Goldfarb, Secretary • Victoria Amaral, Member-at-Large • Jonathan Kopman, Member-at-Large 15 and Interim President & CEO [email protected] • Gordon Goldschleger, Vice-President, Business Development [email protected] • Sinden Norton, Vice-President, Human Resources [email protected] • Bill Woodley, Vice-President, Finance [email protected] ANNUAL REPOR T 2012/2013 Financials Highlights from the JVS Financial Report for the year ending March 31, 2013 Revenue 2013 2012 11,596,734 1,988,332 818,194 558,437 464,985 12,239,621 2,167,294 847,364 547,088 516,428 $15,426,682 $16,317,795 $308,407 $595,549 2013 2012 499,351 2,658,566 1,820,701 4,817,745 1,229,682 1,224,044 767,206 2,173,519 744,133 525,779 2,397,412 1,754,858 5,467,613 1,846,946 1,226,135 435,265 2,143,364 527,576 15,934,946 16,324,948 $(508,264) $(7,153) Federal, provincial, and municipal grants Fees For Service and other UJA Federation /Jewish Day Schools United Way Toronto Donations recognized per the deferred contribution method TOTAL Total donations received in fiscal year Expenses Employment and Career Services Disability Services Newcomer Services Employment Centres Youth Services Assessment and Education Services Training and other services Administration Amortization and other TOTAL Net Surplus/(Deficit) Revenue $15,426,682 5.3% 3.6% Expenses $15,934,946 11.4% 3.0% 75.2% 33.5% 16.7% 12.9% 3.1% 4.7% 7.8% 13.6% 4.8% 7.7% Employment and Career Services Youth Services Fees For Service and other UJA Federation /Jewish Day Schools Disability Services Training and Other Services United Way of Greater Toronto Newcomer Services Administration Donations Recognized Employment Centres Amortization and Other Federal, provincial, and municipal grants Assessment and Education Services 16 Supporters and Donors Planned Giving for Generations to Come: The Legacy of Eunice Mouckley Eunice Mouckley is a legend in her own right at JVS Toronto, with her story beginning in 1948. She was a newlywed living in Toronto with her husband David, witnessing the post-war effects on Holocaust survivors and immigrants as they tried to build new lives in Ontario. The need was great and their desire to help even greater, and so every Friday night, Eunice and David were part of a group of volunteers who would deliver chicken and challah to those in the community who needed food as part of an effort organized by a Jewish agency. “It was a necessary thing to do – these people were getting the bare minimum. We couldn’t leave people sitting in a room on a Friday night with nothing.” David’s involvement with JVS Toronto grew when he became a member of a benevolent group of businessmen who worked directly with JVS Toronto to train job seekers. Running a firm that imported hardware, David needed workers to help package tools. He provided training to JVS clients, teaching them to use the machinery and package the goods, and eventually giving them jobs in his warehouse. He continued his commitment to our organization his entire life, from helping to purchase JVS Toronto’s Tycos location with other like-minded businessmen, to serving as Chair of the Board from 1969-1971, and remaining active at events until his death in 2000. Eunice continued on in the spirit of her husband and has become a well-known figure at JVS Toronto. “I love JVS Toronto – I love to see what’s going on there. I go to meetings, I give out awards.” Eunice has generously funded the office rent for our new 1 Open Door initiative at the Joseph and Wolf Lebovic Jewish Community Campus in Vaughan. And to ensure that the Jewish community continues to benefit from this centre, Eunice has established a generous legacy gift upon her passing, “so JVS Toronto can keep it going forever.” From the humble beginning of delivering bread to leaving us a profound bequest gift, for 65 years Eunice has made an impact on people, her community, and JVS Toronto. “It has made me feel wonderful. It’s made me feel helpful and important in the lives of those who needed it.” 17 Endowment Berger Family Fund Planned Gifts David & Eunice Mouckley Fund Patrons ($5,000 - $9,999) Anonymous Robert & Ellen Eisenberg Martin & Joan Goldfarb * BMO Financial Group Family Funds Karen Goldenberg Legacy Fund Broadridge Financial Solutions (Canada) Inc. Joseph Skolnik Award for New Canadians Lorex Canada Inc. Shirley Goldberg Trim Memorial Fund Heritage Sponsors ($50,000) Investor Education Fund TD Financial Literacy Grant Fund Keystone Sponsor ($25,000 - $49,999) Scotiabank The Friedberg Charitable Foundation / Dov Friedberg Cornerstone Sponsors ($18,000 - $24,999) The Buckingham Charitable Foundation / Friedberg Charities Irving & Toddy Granovsky & Family KPMG Magen Boys Entertainment * Harry Sheres * TD Bank Group Supporters ($3,600 - $4,999) Aon Hewitt Celernus Investment Partners Inc. Wendy Eisen Helen & Barry Goldlist Contributors ($1,800 - $3,599) Allstream Base Consulting and Management Inc. Corbin Visual Elliott Eisen (Selma Eisen Memorial Fund) * Fabricland Distributors Inc. Community Builders ($10,000 - $17,999) CIBC Hugh Furneaux David Y. Green & Daphne Wagner, Mikey Green & Lita Green Gluskin Sheff + Associates Inc. David and Rose Brown Fund at the Jewish Foundation of Greater Toronto Jeffrey & Lydia Goldfarb Intact Foundation Hatch Ltd. Eugene Kohn, Thomas and Bernice Kohn & Betty Jakubovic Harry Klaczkowski The Les and Minda Feldman Charitable Foundation Sporting Life XBASE Technologies Corporation Gary Bluestein Charitable Foundation Karen & Sydney Goldenberg Stanley & Rhonda Gordon Al & Malka Green Glennie & Nathan Lindenberg Mark Tinnerman ANNUAL REPOR T 2012/2013 Friends ($1,000 - $1,799) Dr. Philip Anisman * Gifts ($500 - $999) Abarquez Group Inc. Associates ($250 - $499) Anonymous Dr. Janice Baryshnik Ruth & Lee Abrahamson Bernard Berger Benemax Financial Group Inc. Berni & Esther Alder Murray & Ellen Blankstein Association of Romanian Engineers in Canada Sandra Brown Benjamin Foundation Brady Corp. Breakeven Inc. Chronicle Analytics Inc. Brooke Foundation Dr. Ester Cole Stephen Dafoe Canadian Friends of Israel Elwyn Gene & Dr. Lisa Colman Gilad & Karmit Epstein Duffin Contractors DCS Telecom Ltd. Olga Fershaloff Selma Edelstone Susan Fremes & Michel Silberfeld Ab & Phyllis Flatt Lawrence Enkin Harold & Ethel Freeman Rebecca Goldfarb & Paul Deegan * Gil & Gail Faclier Edward & Suzie Greenspan Harvey Kalles Real Estate Ltd. Goldstein Family Fund at the Jewish Foundation of Greater Toronto Robert & Judy Habert Jacqueline Irvine Imperial Coffee and Services Inc. Deborah Jones Paul & Carrie Habert Intrafinity Inc. Dr. Peter Herman & Dr. Janet Polivy Mona Levenstein Jonathan & Merick Kopman Geoffrey & Gina Lillico Dr. Nina Josefowitz & Dr. David Myran Kroll Computer Systems Inc. Judith Teller Foundation Mathews, Dinsdale & Clark LLP Dr. Reena Kronitz Carrie Lehman Manulife Financial Pardons Canada Robert Chenaux Paula Keyfitz Madix, Inc. Joseph Mark Buck Marsan Foods Ltd. Manny Mitchell & Merle Friedman RBC Royal Bank Martin & Marlene Rochwerg John Rose Victoria Sopik Shimmerman Penn LLP John Szold Ivor & Renee Simmons Tina Tehranchian The Brown-Nusbaum Family Foundation RBC Foundation Slodovnick Endowment Fund at the Jewish Foundation of Greater Toronto Shell Canada Ltd. Standard Life Steps Foundation Inc. Elaine & Perry Stupp The Lawrence and Judith Tanenbaum Family Foundation triOS College Business Technology Healthcare Max Ullmann Philanthropic Fund at the Jewish Foundation of Greater Toronto Elaine Pantel Ralph and Roslyn Halbert Foundation Stanley & Gail Rapkin William & Helene Skolnik Richard Venn & Carol Mitchell Woolgar VanWiechen Ketcheson Ducoffe LLP The Dan Family Foundation UCAN Fastening Products Western Management Consultants, Alberta Practice Junshan Zhang Tributes ($100 - $249) 2WA Consulting Inc. Myrna Abbey Lisa Adams Daniel Alder Barbara Allentoff Stephen & Heshy Altbaum AMT Services Anonymous Aquatech Skincare Inc. Susan Bailey Devra Baryshnik Bram Belzberg Julia Berger Hermano & Grace Braga Melanie Braga & Michael Teixeira British Fastening Systems Ltd. Diane Brockman William Bullen Ken Burman Diana Burrows C. Fleming and Associates Ltd. Canadian Society of Medical Evaluators Sharon Cardie Chad Management Group Inc. Debroy Chan Stephen Chase Beth Clarke Cliplight Manufacturing Co. Darren Coleman Robert Cooper Kim Coulter David & Elsa Crowley Darsan Contracting Terence Donnelly Marvin Dryer Stuart Ducoffe Jasvinder Dudial Joseph Dunham 18 Supporters and Donors (Continued) Mark Eagles Buddy & Leigh Eisenberg Engelite Charitable Foundation Roanne Feldbloom George Fine Martin & Judith Friedland Randall Friedland Bram Friedman Debbi Gallen Janis Gallo Zita Gardner Gilbert Goodman Family Foundation Brian Ginsler Geoffrey Gisser Michael Gladstone Global Upholstery Co. Inc. Dov & Jane Goldberg David & Nancy Goldbloom Avi Goldfarb Gerold Goldlist Gordon Goldschleger Guard Security Systems Inc. Jeffrey Gustin & Susan Smith Neena Gupta Joanne Guterres Nahla Hanna Jennifer Hartviksen Thomas Heppner Robert Herman Sharon Herman Barbara Hertzman HR Transformations Nava Jakubovicz Jardine Lloyd Thompson Canada Inc. KP Graphics Patricia Kierans Michael Kestenbaum Albert Krakauer Igor & Bonnie Korenzvit Stanley Kugelmass & Marjorie Hecht-Kugelmass Sherry Kulman L’Occitane Canada Corp. Philip Ladovsky Debra Landsberg Spencer Lanthier Allen Lastman Allan Leppik Paul Leszer Alan Levine Richard & Sandra Levy Judith Libman Pat Lieberman Naireen Lowe Reginald & Sandra MacDonald Scott MacDonald Ron Malis Richard McCallion Robert McCrimmon MEGAComfort International Netivot HaTorah Day School Sinden Norton Tamara Novik Tammie Orifa Steve Paikin Ruxandra Petolescu Mary Jo Pollak Alana Prashad Lisa Rae Larry Rich Rhonda Richer Russell & Jane Rendely Stanley Rosen Nancy Ruth Joan & Ed Safarian Barbara Saipe Nicole Salmon Centennial College, School of Communication Media & Design Mark Selick Sensible Heating and Air Conditioning Ltd. Peter Shenfield Janet Shiner Shoppers Drug Mart Robert Skolnik & Judi Swartz Joel & Adrienne Slan Mitchell Smith Sonoma Holdings Inc. Nancy Spring Steven & Rodeen Stein Allen Stern Keith Stoute Tracey Sullivan Janet Suss Synerion Alda & Manuel Teixeira The Leonard and Felicie Blatt Foundation Thornhill Woods Public School Beatrice Traub-Werner Harold Troper Otto Frank Veidlinger Vallry Waldman Graeme Watt Bernard Weinstein Theo Van Wely Western Management Consultants of Ontario Jeff Williams Diane & Jonathan Wilson WMC Management Services BC Ltd. Ruby Wong Bill Woodley Delores Wurtz Mark & Lindy Zaretsky In-Kind (Value of $100+) Andrew Peller Ltd. Anonymous Art N Pictures.com Ltd. Arthur Murray North York Avenue Road Arts School Beau’s All Natural Brewing Co. Body Harmonics Cherry Family Yong Hun Cho Cineplex Entertainment LP Copper Creek Golf Club Ganz Gemini Flowers Hakim Optical Henry of Pelham Family Estate Winery Joan Eiley & Associates Inc. Joseph’s Estates Wines Lady York Foods La Ferme Black River Game Farm Inc. Le Sommelier Inc. Mad Science of Toronto Mane Society Salon & Spa Maple Leaf Sports + Entertainment Mi Casa Mike Weir Wine Inc. Moksa Day Spa Dr. Ouanounou & Associates Charles Pachter Pearl Rejuvenation Primed by Design Inc. RockPro Music Centre Southbrook Vineyards The Fairmont Copley Plaza The Fairmont Royal York Hotel The King Edward Hotel Vivah Jewellery VNH Communications * Donation is wholly or partially in-kind. This list reflects gifts received between April 1, 2012 and June 30, 2013. We have made every effort to ensure that donors have been correctly acknowledged. Please report any errors or omissions to 416.649.1649 or [email protected]. 19 ANNUAL REPOR T 2012/2013 Funders Recognition On behalf of the thousands of clients we help every year, we express our most sincere thanks to all those who make our work possible. Federal Citizenship and Immigration Canada • Citizenship and Immigration, Ontario Region Human Resources and Skill Development Canada • Opportunities Fund for Persons with Disabilities Service Canada Provincial Ministry of Citizenship and Immigration Ministry of Community and Social Services • Developmental Services • Ontario Disability Supports Program – Employment Services Ministry of Small Business and Entrepreneurship Ministry of Training, Colleges and Universities • Pre-Apprenticeship Training Program • Employment Ontario Ontario Trillium Foundation The Workplace Safety & Insurance Board Municipal Toronto Community Housing Corporation • Social Investment Fund City of Toronto • Homelessness Partnership Initiative • Investing In Neighbourhoods • Public Health • Ontario Works • Social Development, Finance and Administration • Toronto Employment and Social Services • Community and Health Services Department Community • UJA Federation of Greater Toronto • United Way Toronto • Youth Challenge Fund Kim Coulter, JVS Toronto Chief Operating Officer and Interim President & CEO with the Honourable Michael Coteau, Minister of Citizenship and Immigration “ “Our government is committed to providing the people of Ontario with the opportunity to reach their full potential. It is a privilege to partner with great organizations such as JVS Toronto, to help motivated Ontarians find jobs and enter the workforce so that they can chart their course and contribute to our economy.” – The Honourable Ted McMeekin, Minister of Community and Social Services 20 Community Partners Partner Agencies Accessible Community Counselling and Employment Services (ACCES) Alternative Centre for Youth Employment Autism Ontario Big Brothers Big Sisters of Toronto Blue Door Shelters Canadian Friends of Israel Elwyn Canadian Hearing Society Canadian Immigration Integration Program (CIIP) Canadian Mental Health Association Canadian Paraplegic Association Centennial Library City of Toronto – Shelter Support & Housing Administration City of Toronto – Youth Employment Toronto Common Ground Co-Operative Community Living Toronto Community MicroSkills Development Centre Corbrook COSTI Credit Canada CUIAS Immigrant Services Developmental Services Toronto Downsview Legal Services Downsview Services to Seniors Dream Weavers Dress Your Best Dufferin Clark Community Centre Dundas West Probation and Parole East Metro Youth Services Family Service Toronto Family Services York Region Gateway Cafe Geneva Centre for Autism Georgina Trades Training Inc. Goodwill Industries Griffin Centre Hillel of Greater Toronto Immigration Settlement and Integration Services (ISIS) 21 Information and Communications Technology Council (ICTC) Interval House Investor Education Fund Jane Finch Community and Family Centre Jane Finch Mall Jane Finch Probation and Parole Jane Finch Street Involved Youth Issues Coalition Jewish Family and Child Jewish Free Loan Toronto Jewish Immigrant Aid Service Canada (JIAS) Jewish Immigrant Aid Service Toronto Jewish Information Service of Greater Toronto Jewish Russian Community Centre of Ontario Job Skills JobStart Kababayan Community Centre KCWA Family and Social Services Kerry's Place Autism Services Kesher Employment Services Latin Project Management Network (LPMN) Lebovic Campus Miles Nadal Jewish Community Centre Montage Support Services Nepalese Canadian Community Services (NCCS) North York Community House Ontario March of Dimes Operation Springboard Pact Program Pathways Youth and Family Services P.E.A.C.H. - Promoting Economic Action and Community Health Progress Career Planning Institute (PCPI) Prosserman Jewish Community Centre Reconnect Mental Health Services Reena Richmond Hill Parole and Probation Robertson House Salvation Army Sutton Youth Shelter Scarborough Parole and Probation Schwartz Reisman JCC SEDI Skills for Change Skills International Spinal Cord Injury Canada The Career Foundation The Maytree Foundation Thorncliffe Neighbourhood Office Toronto Community Housing Toronto Employment and Social Services (TESS) Toronto Police Services/12 Division and 31 Division Toronto Public Health Toronto Public Library Unison Health and Community Services VHA Home Health Care VPI Inc. Working Women Community Centre World Education Services (WES) Y-Connect YMCA Rexdale Youth Resource Centre York University / Assets Coming Together for Youth (ACT) Yorktown Child and Family Centre Youth Court Action Planning Program Youth Employment Services Youth Entrepreneur Partnership (YEP) Youth Outreach Program Youth Transitional Services 2013 Kohn Intern Summer Program Participating Agencies Ashkenaz Foundation Bernard Betel Center Circle of Care CJPAC Hillel of Greater Toronto Jewish Family & Child Jewish National Fund Kehilla Mount Sinai Hospital Prosserman JCC UJA’s Community Connect Volunteer Agencies Charity Village Information Markham Jewish Association of Volunteer Administrators Toronto Association of Volunteer Administrators York Region Association of Volunteer Administrators Volunteer Toronto Colleges and Universities Centennial College Frontier College George Brown – The City College York Region District School Board Humber College Medix College Ontario Institute for Studies in Education Ryerson University Seneca College University of GuelphHumber University of Toronto York University York University - Advanced Credit Experience (ACE) Program York University – Asperger’s Mentoring Program Yorkdale Learning Centre Schools / School Boards Anne & Max Tanenbaum Community Hebrew Academy of Toronto Associated Hebrew Schools Bialik Hebrew Day School Bnei Akiva Schools Eitz Chaim Day Schools Or Haemet Sephardic School Paul Penna Downtown Jewish Day School Robbins Hebrew Academy Simcoe County District School Board The Leo Baeck Day School Toronto Heschel School York Region District School Board Synagogues Beit Rayim Synagogue Beth Avraham Yoseph of Toronto Congregation Beth David B’nai Israel Beth Am Synagogue Beth Emeth Bais Yehuda Synagogue Beth Sholom Synagogue Beth Torah Congregation Beth Tzedec Congregation Chabad Lubavitch of Markham Clanton Park Synagogue Congregation B'nai Torah Darchei Noam Congregation First Narayever Congregation Holy Blossom Temple Shaarei Shomayim Synagogue The Village Shul Consortiums and Associations Association of Canadian Community Colleges (ACCC) Association of Chief Psychologists of Ontario School Boards Association of Filipino Canadian Accountants (AFCA) Association of Romanian Engineers in Canada (AREC) Canadian Hispanic Congress (CHC) Canadian Network of Iraqi Engineers and Architects (CNIEA) Cogmed Consortium of Agencies Serving Internationally Trained Persons (CASIP) First Work Immigrant Settlement and Integration Services (ISIS) Halifax Indo-Canada Chamber of Commerce (ICCC) International Association of Jewish Vocational Services (IAJVS) Iraqi Canadian Engineers and Architects Network (ICEAN) Job Opportunity Information Network (JOIN) One Voice Network Ontario Association of Architects (OAA) Ontario Council of Agencies Serving Immigrants (OCASI) Ontario Network of Employment Skills Training Projects (ONESTEP) The Ontario Disability Employment Network Toronto Region Immigrant Employment Council (TRIEC) ANNUAL REPOR T 2012/2013 JVS Toronto Locations 1 Open Door 9600 Bathurst St., Suite 242 Markham 3780 14th Ave., Suite 110 Bathurst Finch Hub 540 Finch Ave. West Toronto North 1280 Finch Ave. W., Suite 607 Scarborough 2868 Ellesmere Road Jane Finch 1911 Finch Ave. W., Unit 3 Al Green Resource Centre 2700 Dufferin St., Unit 90A Head Office 74 Tycos Drive Toronto Centre 111 Wellesley St., E. Contact our Client Service Coordinators for help in directing you to an appropriate program at (416) 787-1151 or email [email protected] Head Office 74 Tycos Drive Toronto, Ontario M6B 1V9 (416) 787-1151 Al Green Resource Centre 2700 Dufferin Street, Unit 90A Toronto, Ontario M6B 4J3 (416) 782-3976 Visit our new York Region office NEW! 1 Open Door Joseph & Wolf Lebovic Jewish Community Campus 9600 Bathurst Street, Suite 242 Vaughan, Ontario L6A 3Z8 (905) 303-5838 NEW! Bathurst Finch Hub 540 Finch Avenue West Toronto, Ontario M2R 1N7 (647) 342-7687, ext. 500 1 Open Door Employment Ontario Employment Service Locations Employment Source Toronto North 1280 Finch Avenue West, Suite 607 North York, Ontario M3J 3K6 (416) 661-3010 Employment Source Jane Finch Jane Finch Mall 1911 Finch Avenue West, Unit 3 North York, Ontario M3N 2V2 (416) 636-2481 Employment Source Markham 3780 14th Avenue, Suite 110 Markham, Ontario L3R 9Y5 (905) 470-9675 Employment Source Toronto Centre 111 Wellesley Street East Toronto, Ontario M4Y 3A7 (416) 929-4331 Employment Source Scarborough 2868 Ellesmere Road Scarborough, Ontario M1E 4B8 (416) 286-0505 22 Who we are Mission JVS Toronto helps people succeed by providing outstanding employment, social, and educational services which meet the changing needs of the diverse communities we serve, building on our experience serving the Jewish community. Values We will exceed the expectations of our clients by anticipating and responding to their needs and by bringing excellence to all our services. We will be responsible for the commitment we make to colleagues, staff, clients, service stakeholders, and communities by working collaboratively to achieve our mission.Through innovation and with integrity, we will bring leadership to our community. Jewish Vocational Service, 74 Tycos Drive, Toronto, Ontario M6B 1V9 www.jvstoronto.org • [email protected] • (416) 787-1151 A Registered Charitable Organization #10753 5015 RR0001 Production Credits: Creative Director and Content Writer: Diana Andonovski Communications and Public Relations | Graphic Design: Gravity Design Inc | Photography: Garry Porter JVS Toronto is a non-profit organization that helps people from all backgrounds with diverse needs to identify their strengths and goals, develop skills, and achieve success in school, work, and life. We offer an expansive range of employment, educational, and social support programs and services for newcomers, youth, children, people with disabilities, the unemployed and the underemployed.