SB 618 Prison Case Management - San Diego County District Attorney
Transcription
SB 618 Prison Case Management - San Diego County District Attorney
SB 618 Case Management County of San Diego September 2008 CALIFORNIA INSTITUTION FOR WOMEN Corona, California I. PLAN NUMBER AND TITLE #330 – California Institution for Women Senate Bill 618 – San Diego County Re-Entry Program II. PURPOSE AND OBJECTIVE A. The purpose of Senate Bill 618 San Diego County Re-Entry Program (SB 618 SDCRP) is to improve public safety through the implementation of a community and evidence based program to reduce recidivism and improve offender success in community reentry. This plan is to provide the processes by which the institution will work with the San Diego County Superior Court, the San Diego County Probation Department, and the San Diego County Sheriff’s Department, specifically Las Colinas County Jail, to implement and maintain the SB 618 SDCRP programming in relationship to the provisions of SB 618 (2005). The California Institution for Women (CIW) will be involved with female SB 618 SDCRP inmates at Las Colinas from the time of assessment in the San Diego County Jail to parole. The institution will play a key role in the incarcerated inmate’s rehabilitation process including education, vocational training, substance abuse treatment, and prison employment. Institutional personnel will be used to facilitate and empower the SB 618 SDCRP inmates to maximize institutional opportunities and to enhance the participant’s chances for post-release success. III. B. The objective of this procedure is to provide instruction for staff involved in the SB 618 SDCRP and guidelines for inmates participating in the program. This program will focus on the inmate’s Life Plan and will involve assessment, classification, education, vocational training, substance abuse treatment, dental, mental health, medical services, and prison employment procedures. C. The services in the SB 618 SDCRP may or may not be delivered through the traditional prison environment. In some circumstances, the SB 618 SDCRP inmates will receive priority preference or treatment and be provided additional attention and services to ensure continuity and success in programming. Additional attention and services may include, but are not limited to, expanded assessments, designated housing, personal counseling, close tracking of program progress and enhanced parole and community resources. REFERENCES A. Senate Bill 618 (2005) B. Penal Code (PC) Sections 290 and 2690 C. Health and Safety Code Section 11590 D. State Personnel Board Rules 91.1, 98.9, 369, and 370-374 E. Government Code Section 19335 F. California Education Code G. Department Operations Manual (DOM), Article 32, Library and Law Library H. DOM, Article 33, Recreation Programs I. DOM, Article 35, Education Services J. California Code of Regulations (CCR), Title 15, Chapter 1, Article 3, Work and Education IV. K. CCR, Title 15, Chapter 1, Article 3.5, Credits L. CCR, Title 15, Chapter 1, Article 6.5 Intake, Release, and Discharge of Inmates M. CCR, Title 15, Chapter 1, Article 9.5, Case Records N. CCR, Title 15, Chapter 1, Article10, Classification O. CCR, Title 15, Chapter 1, Subchapter 6, Article 1, Parole Release Q. PC, Section 2053.1, Literacy Implementation Plan R. PC, Section 2933, Worktime Credit on Sentences APPROVAL AND REVIEW Approval: Review: Date of Last Review: V. Warden Annually – September September 2008 RESPONSIBILITES The Warden shall have the overall responsibility for the operation of this plan. The Associate Warden Custody Operations (AWCO) shall be responsible for the implementation of this plan and adherence to the SB 618 SDCRP policies. The Supervising Psychiatric Social Worker/Prison Case Manager Coordinator (PCMC), Reception Center CCIII (RC CCIII), and the Classification and Parole Representative (C&PR) are responsible for the daily compliance with this plan. A. Following are the assigned staff members who have responsibility for the day-to-day operation of the program: Supervising Psychiatric Social Worker I, Correctional Facility (Prison Case Manager Coordinator) Clinical Social Worker (Prison Case Manager) Office Services Supervisor I/Office Technician Office Technician – CIW-RC Correctional Counselor I (SB 618 CCI) - physically assigned to the Richard J. Donovan Correctional Facility, Reception Center (RJDCF/RC) Other existing staff as required VI. METHODS This plan establishes a coordinated structure of intradepartmental cooperation to ensure that SB 618 SDCRP inmates are recognized, processed, housed, classified, and programmed according to the provisions of SB 618 SDCRP and the security needs of the prison. A. Identification of SB 618 SDCRP participants and the RC Processing: Nonviolent offenders will be eligible for participation in SB 618 SDCRP. Offenders with convictions for offenses identified in PC 667.5 (c) are ineligible to participate in the SB 618 SDCRP. Following is an overview of the process involved in identification, sentencing, and referral of inmates placed into SB 618 SDCRP. This overview includes tasks assigned to county and other institutional agencies. Descriptions of tasks performed by the county and other institutional agencies are included in this operational procedure as clarification of the overall process and for informational purposes only. 1. The offender is arrested and charges are filed. The San Diego District Attorney (SD DA) will conduct a preliminary screening for SB 618 SDCRP eligibility utilizing the non-violent offender criteria. 2. The offender is convicted; the SD DA, the Public Defender (PD), and the Court shall confirm SB 618 SDCRP eligibility and the offender shall agree to participate in the program. The Court shall stipulate a prison sentence. 3. The Court shall refer the case to the San Diego County Probation Department for a pre-sentence investigation, assessment, and development of the SB 618 SDCRP Life Plan. Sentencing is set for 28 days post conviction. 4. Within 72 hours of the Court referral, the San Diego County Sheriff’s Department will complete the offender’s psychiatric, dental, and developmental assessments. These results will be relayed to the SB 618 CCI and/or the CIW PCMC via California Department of Corrections and Rehabilitation (CDCR) approved chronos. The female offenders will remain at the Las Colinas Detention Facility (LCDF) for all assessments, evaluations, and casework. All medical assessments (i.e. medical evaluation and completion of CDC 128C-1A, Women’s Reception Center Medical Clearance/Restriction Information Chrono, TB testing, and completion of CDC 128C Medical Chrono) shall be completed by CIW medical staff when the SB 618 inmates are transferred from the county to the CIW RC. 5. The Probation Officer shall complete an initial screening and coordinate a Multidisciplinary Team (MDT) assessment process. • The MDT will consist of staff from Probation, University of California at San Diego (UCSD), and CIW. In addition, community providers and Paroles representatives may attend. Staff from CIW will include the PCM and/or PCMC. 6. The SB 618 CCI will begin the interview process for entry into the prison system while the offender is incarcerated at the Las Colinas Detention Facility. Upon identification of a potential SB 618 SDCRP participant, the SB 618 CCI will work with the RC Correctional Case Records Manager (CCRM) at RJDCF/RC to expedite processing of the case. 7. The SB 618 CCI will begin their casework utilizing the Institutional Staff Recommendation Summary (ISRS) or the CDCR 816 Reception Center Readmission Summary, the CDCR 127 Next of Kin Notification, the CDCR 812 Non-Confidential Enemies, the CDCR 812C Confidential Enemies, and other required RC processing forms. 8. The Identification (ID) Warrants Unit will be contacted as needed to obtain blocks of CDCR identification numbers for SB 618 participants. These numbers will be issued in sequential order to inmates sentenced into the SB 618 SDCRP program. These numbers will normally be issued upon notification of sentencing, prior to receipt of this inmate into a CDCR institution (while the inmate remains in Las Colinas County Jail). The telephone number to contact the ID/Warrants unit is (916) 445-6713. 9. The RC Office Technician (OT) at CIW will contact Case Records North or Case Records South to obtain Central Files (C-Files) for Parole Violators with a New Term (PV/WNT). The contact information is: Location Telephone Number Case Records North Case Records South (916) 358-1900 (909) 484-3700 Fax Number (916) 358-1136 (909) 484-3786 10. The RC OT will stencil the C-File for NC cases noting the offender’s CDCR number, last name, first name, and middle name. The OT will assemble the C-File for use by the Correctional Case Records Analyst (CCRA) and SB 618 CCI. 11. Within 14 days of the Court referral, the MDT will discuss the assessment results and develop the SB 618 SDCRP Life Plan. 12. Within 21 days of the Court referral, the Probation Officer will include the presentence Probation Officer’s Report (POR) in the SB 618 SDCRP Life Plan. 13. The Court will affirm the SB 618 SDCRP Life Plan and then recommend and sentence the offender to State Prison. a. The commitment documents will be obtained by the RC OT for placement in the offender’s C-File. These documents include, but are not limited to: (1) POR (2) Abstract of Judgment (AOJ) (3) Minute Order (4) Complaint or Information b. The CIW RC records staff assigned will enter the offender information into the Offender Base Information System (OBIS). The staff member will input the offenders sentencing data and complete an admittance move. The initial “admit” move will include “SB 618” in the comments section. The OBIS information may not be entered prior to physical receipt of the inmate to CIW RC. c. The RC OT will route the C-File to the CCRA to complete an intake audit. For female offenders, this will be completed by CIW RC staff. 14. The San Diego County Probation Department in coordination with the San Diego County Sheriff Office will make transportation arrangements to transport the inmate to CIW as soon as possible after sentencing, normally within 2 weeks. 15. The PCMC or PCM at CIW maintains close contact with LCDF Booking to determine the inmate’s anticipated transfer to CIW RC. The C-files for inmates scheduled for transfer will be sent from RJD Records to CIW RC Records via overnight mail upon completion of CCI RC process. The C-files will contain the RC documents completed by the SB 618 CCI. The SB 618 CCI will not be required to sign incomplete documents. Contact information for the RC CC III at CIW is: (909) 597-1771, extension 5399; Fax # (909) 606-4967. 16. Upon arrival at the CIW RC, the CIW RC Records OT will coordinate with Receiving and Release (R&R) staff to obtain Live Scan finger prints and to have the inmate’s photo taken. OBIS entry of “admit” move including physical descriptors will be completed by the RC OBIS operator. The screening lieutenant will review the manifest and all supporting documentation, complete the intake screening form, and contact Control for appropriate RC housing. Inmates who are participants in SB 618 will be housed in the RC pending completion of all required medical assessments and to ensure that the inmate’s transfer to GP is not prohibited by the results of these assessments. • 17. The HCM, R&R, Chief of Psychiatry, Chief of Psychology, Chief Dentist, the C&PR, PCM, SB 618 OT and other related staff at CIW are advised of the arrival of inmate participants in the SB 618 program via email notification from the PCMC. The HCM or designee will ensure that these inmates are scheduled for medical evaluation by CDCR medical staff. These evaluations will be delivered to the CIW RC Inmate Records Office and placed into the C-file. • B. The assigned PCM will be advised by the RC OT of the arrival of the SB 618 participant into the CIW RC. The OT will prepare a temporary folder for the PCM to utilize for casework purposes. The PCM will coordinate with the Health Care Manager (HCM) and the RC CC III to ensure that SB 618 inmates are processed within appropriate timeframes. The RC OT will fax/scan copies of the completed medical evaluations (including but not limited to the CDC 128C-1A and CDC 128C TB Chrono) to the SB 618 CCI at RJDCF/RC. The SB 618 CCI will properly annotate the current medical information on the appropriate documents and the signed documents will be faxed back to CIW RC Inmate Records Office to the OT. The case will then be forwarded to the RC CC II for review and presentation to the Classification Staff Representative (CSR) with a recommendation of endorsement to CIW noting SB 618 SDCRP participation. 18. The RC CC III, or designee, may attend the SB 618 SDCRP Oversight Committee Meetings to report on processing and/or make recommendations. 19. While housed in CIW RC, the inmate will be assigned to an RC CCI. That RC CCI will be responsible for general case work not related to the completion of the ISRS or other documents pertaining to endorsement to CIW GP. Institutional Programming: The Probation Department will coordinate the MDT Life Plan for each inmate. The SB 618 SDCRP inmate’s Life Plan will be the basis for program recommendations at the institution. The Life Plan will follow the participant through their incarceration and reentry into the community and will be utilized to provide offenders with needed services. The SB 618 SDCRP Life Plan will be a dynamic document, changing as the SB 618 SDCRP inmates reach measurable goals. 1. SB 618 SDCRP inmates will transfer from the institution’s RC to GP immediately upon endorsement by the CSR. Upon arrival to CIW GP, the inmate’s assigned CCI will initiate contact with the inmate and review the inmate’s Life Plan. The inmate will be seen by the Unit Classification Committee (UCC) within 14 days of endorsement by the CSR to CIW. The PCM shall participate in UCC, providing input consistent with the Life Plan. UCC will reaffirm the inmate’s arrival at CIW and ensure the inmate is assigned to the appropriate programs available according to the inmate’s Life Plan. 2. Upon the inmate’s arrival at CIW, the inmate will receive an orientation packet and attend an orientation session presented by local institutional staff, which will cover rules, behavior expectations, and programs that are available at the institution. The inmate will be able to consider information obtained during orientation in advance of their classification committee hearing, so that they will be prepared to participate in discussions regarding their program interests. C. 3. SB 618 SDCRP inmates received from the Las Colinas County Jail will be transitioned into GP after completion of medical assessments and CSR endorsement. 4. Upon completion of UCC, the Inmate Assignment Office (IAO) will ensure that the SB 618 inmate is placed immediately into the appropriate program or at the top of the waiting list, based on the inmate’s Life Plan and UCC action. 5. The inmate’s assigned CCI at CIW GP will make contact with the inmate as required or deemed necessary. Additionally, UCC will review the inmate’s progress and case factors as well as other items no less than once per year, unless necessitated due to other factors, such as disciplinary behavior or other infractions. 6. After the SB 618 SDCRP inmates arrive, the PCM will make face-to-face visits with each inmate. The PCM will monitor SB 618 SDCRP assignments, track completions, answer inmate questions, and be a resource to the inmates. The PCM will carefully monitor inmates in the program to ensure accountability and participation. 7. No more than six months prior to release, the PCM, the SB 618 SDCRP inmate, and the Community Case Manager will meet and revise the Life Plan, with a focus on the reentry plan for housing, transportation, and immediate enrollment in community support programs such as substance abuse, mental health services, and work readiness training and placement. Responsibilities: 1. 2. Inmate Assignment Office (IAO): a. The IAO will use the classification committee call sheet to assign SB 618 SDCRP inmates into assignments that correspond with the inmate’s SB 618 SDCRP Life Plan. If there are no vacancies in the appropriate positions, the SB 618 SDCRP inmate will be placed at the top of the waiting list for the assignment. The IAO will maintain a tracking list of SB 618 SDCRP inmates to ensure appropriate placement. b. The IAO will ensure that priority will be given to the assignment of the SB 618 SDCRP inmates on waiting lists, so they can begin their Life Plan and be eligible for day-for-day credit earning status pursuant to PC Section 2933. These inmates will be prioritized for all inmate job assignments in accordance with their SB 618 SDCRP status and release date, starting with the inmates with the earliest release date. c. Future assignment changes will be based on classification committee action in relationship to the SB 618 SDCRP Life Plan and/or program adjustment when appropriate due to changing circumstances or completion. Classification: a. The classification committee action shall be required to place SB 618 SDCRP inmates onto assignment waiting lists. The classification committee call sheets shall clearly reflect SB 618 SDCRP inmate participants. b. The assigned CCI will ensure that during UCC, the inmate’s Life Plan is discussed and all aspects of the inmate’s Life Plan relating to the classification process are addressed and made on the respective Life Plan. Notations on the life plan will be made by the PCM and/or the PCMC during UCC. 3. c. The inmate’s assigned CCI will review the inmate’s progress at least annually during the inmate’s annual classification review. d. The inmate’s assigned CCI will ensure the inmate is brought before the UCC as required for instances such as disciplinary actions and failure to participate. e. In the event that an SB 618 participant must be removed from the program, the removal process will include review with the C&PR, PCM and/or PCMC and, whenever possible, the inmate. The removal information will be documented on a CDCR 128B Chrono which will be placed into the C-file. This information will be documented on the CDCR 128G classification chrono by the CCI at the next scheduled UCC or ICC review. Prison Case Manager: a. The PCM, who is a Clinical Social Worker, will work with inmates from the time of assessment at the county jail to parole release. The intention is to provide wrap-around case management services. The PCM will assist in the implementation and maintenance of the SB 618 SDCRP within the local institution and will play a key role in the inmate’s inter-relationships between substance abuse, trauma, mental health, and medical issues. It will be the duty of the PCM to provide case management and counseling to assist in determining inmates’ program eligibility, to evaluate prior assessments of academic, vocational, life skills needs and interests through results of the Test of Adult Basic Education (TABE), Comprehensive Adult Student Assessment System (CASAS), O’Net, IDEAS, and to interview all SB 618 inmates. The PCM will serve as an advocate for the SB 618 inmates. Utilizing existing departmental resources and connections, the PCM will make every effort to ensure proper institutional housing, and program placement via the classification system, and will work with the correctional counselors for the continuous and successful participation of the SB 618 SDCRP inmates. b. The PCM will participate in the Life Plan development at the Las Colinas County Jail after all assessments have been completed. Motivational interviewing and strength-based best practices shall be used. After reviewing the initial assessments, the PCM will play a primary role in the development of each inmate’s Life Plan. The PCM will encourage, motivate, and counsel the inmates to actively participate in the development of the Life Plan and throughout the SB 618 SDCRP. c. As an important member of the prison’s MDT and of the SB 618 SDCRP Oversight Committee, the PCM will closely monitor, track, record, and evaluate the inmates’ participation and achievement in the Life Plan programs while they are incarcerated. After reviewing the inmates’ ongoing participation, the PCM will attend quarterly SB 618 SDCRP Oversight Committee meetings to report program status and/or make recommendations for any needed changes in the Life Plan or adjustments in the assigned programs. It will be the duty of the PCM to provide clinical assistance in determining the inmate’s program needs, and to properly create a holistic perspective on the inmate’s case. d. The PCM is responsible for assisting the inmates in meeting their Life Plan needs and goals and in making a successful assimilation into GP. Acting as a liaison, the PCM will cooperate with the CIW RC CCIII and the C&PR to facilitate the inmates’ initial transportation to the prison. The PCM will also participate in the classification committee hearings to ensure that classification committee chairs actively implement recommendations in the Life Plan. Following assignment of the inmates, the PCM will have ongoing communication with the prison supervisors in the programs where the SB 618 SDCRP inmates are assigned. Working with institutional personnel, the PCM will ensure that the participant is assigned to appropriate housing consistent with the Life Plan goals. This will encourage a continuum of care by effectively planning, facilitating, and coordinating the effectiveness of institutional services, the Life Plan, program adjustments, and interfacing with family members when appropriate. e. Following the arrival of the SB 618 SDCRP inmates at the prison, the PCM will conduct the initial in-prison Life Plan interviews with the designated participants and quarterly (or as needed) follow-up interviews regarding the Life Plan and program status of all the SB 618 SDCRP inmates. It is the PCM’s responsibility to prepare and distribute a SB 618 SDCRP Status Report on a monthly basis and a quarterly progress report (Treatment Plan Form MH2 or Interdisciplinary Progress Note Form MH3) for all incarcerated SB 618 SDCRP inmates. The PCM will maintain clear, concise, and accurate records of the Life Plan, assessments, achievements, program status, recommendations, and any contact with, and for, the inmates. f. Also, the PCM will be responsible for documenting and tracking the participants from initial contact in the jail until parole. This responsibility includes making sure all relevant and required data is entered into the SB 618 SDCRP database. It includes establishing a baseline from which progress can be monitored and ensuring all required data is accurate. The PCM will provide summary reports regarding the caseload, such as the number with jobs, in academic programs, taking life skill classes, number of rule violations, etc. The PCM will ensure that any evaluation components will be identified by the PCM and entered into the database. g. The PCM will review the Life Plan and program activities of the SB 618 participant on a quarterly basis to ensure that the participant remains on target and does not succumb to prison gang pressures, violence, drugs, depression, etc. Also, the PCM will provide information and report to Mental Health Services supervisors, prison management, and the SB 618 SDCRP Oversight Committee, any outstanding issues involving the SB 618 SDCRP or individual inmates, and will make appropriate recommendations to improve the participation or the overall program. The PCM will provide information and recommendations to the PCMC to resolve any outstanding problems. If necessary, the PCM will assist the participants in revising the Life Plans as circumstances change. If appropriate, the PCM will provide assistance and coordinate with correctional counselors regarding possible issues of concern. h. The PCM will establish and maintain contacts with community-based service organizations, family members (when appropriate), outside education and training programs, as well as San Diego County employers and employment agencies. Additional duties may include utilization of the CDCR’s Local Area Network (LAN) system and internet to maximize communications to ensure information exchange with all relevant contacts in the institution, CDCR, Department of Adult Parole Operations, and the community. Occasional local and state travel may be required including attendance at the quarterly SB 618 SDCRP meetings, the Re-Entry Round Table, and the Paroles and Community Action Team (PACT) meetings. Additional duties will include identifying unmet needs (eg, economic support, positive role models, employment training) utilizing various resources within the institution, CDCR, the National Institute of Corrections, and the community. i. The PCM will coordinate with Community Case Managers, Parole Agents, and other service providers, no more than six months prior to release, to ensure that all necessary actions have been thoroughly addressed and documented prior to release. j. k. 4. Based on ongoing operational review, the PCM, in coordination with the PCMC, the Senior Psychologist, and C&PR, will provide the institution, the San Diego County Probation Department, the San Diego Sheriff’s Department, and the SB 618 SDCRP Oversight Committee with system recommendations for appropriate changes. The PCM will review re-entry literature and other programs to identify best practices and learn techniques to motivate the participants and improve their lives, cognitive thinking, and transitional living skills. The PCM will assist the institution in training other prison and community staff regarding SB 618 SDCRP philosophy and prison programs available that support this philosophy. Prison Case Manager Coordinator a. Under the indirect supervision of the Senior Psychologist, the Supervising Psychiatric Social Worker (PCMC) will supervise the Clinical Social Worker (PCM) to ensure that their duties are accomplished. b. Initially, there will be one PCMC who will work with the institution to implement the SB 618 SDCRP. The PCMC will assist in the hiring of the initial PCM (s) and refine duty statements, policies, and procedures that will be developed prior to their hire. Also, the PCMC will work with Community Case Manager Supervisors to ensure that their respective staff work closely together to provide SB 618 SDCRP participants with a seamless support system. The PCMC will also provide clinical and administrative input when required. c. The PCMC will evaluate the in-prison SB 618 SDCRP procedures to determine the quality and effectiveness so recommendations can be made for necessary changes. The PCMC will communicate and meet with the SB 618 SDCRP Oversight Committee to ensure the successful implementation and maintenance of the program. The PCMC will oversee the PCM’s interaction with institutional departments, the San Diego County Probation Department, the San Diego County Sheriff’s Department, DAPO, and the Community Case Managers to enhance the coordination and cooperation of all the parties in relationship to the progress of the SB 618 SDCRP inmates. d. The PCMC will review and approve the SB 618 SDCRP Life Plan for each inmate and the program options with the PCMs and assist in the appropriate Life Plan and program adjustments. The PCMC will follow up on any midterm adjustments to ensure proper programming is continuing and that progress is being maintained. The PCMC will ensure adherence to social work polices of CDCR and may personally perform or supervise the research and/or development of resources that match female inmates’ needs for the success of the SB 618 program. e. The PCMC will prepare monthly, quarterly, and annual reports associated with areas of responsibility. The PCMC will monitor and track the progress of the SB 618 SDCRP inmates to ensure the Clinical Social Workers serving as PCMs are properly overseeing, coordinating, and documenting the programming of the inmates. f. The PCMC will prepare a probationary and annual Performance Appraisal Summary for each assigned PCM, as well as the clerical support (OT) assigned to him or her. The PCMC will do everything possible to facilitate and coordinate the activities of the PCM and OT assigned to the SB 618 SDCRP. 5. Records Department: a. The Records Department, in coordination with Central Control, will provide the PCM and the PCMC with a copy of the 120 Day Parole List. b. Upon notice of transfer or parole, the OT will ensure the SB 618 file is included with the C-File. The PCM will ensure that all relevant SB 618 SDCRP inmate information is forwarded to the appropriate Parole Agent and Community Case Manager. c. The PCM will notify the SB 618 SDCRP inmates of any regulatory changes that will impact their SB 618 SDCRP. The institution and the PCM will continue to meet with the SB 618 SDCRP Oversight Committee to ensure seamless communication and a smooth transition and if there are any the new procedures. DAWN S. DAVISON Warden Rev. 10/07/07 DUTY STATEMENT TITLE: CLINICAL SOCIAL WORKER, CORRECTIONAL FACILITY SENATE BILL 618 – RE-ENTRY PROGRAM MENTAL HEALTH DELIVERY SYSTEM WORK SITE: CALIFORNIA INSTITUTION FOR WOMEN TASK: Under the direct supervision of the Supervising Clinical Social Worker (SCSW) and the indirect supervision of the Senior Psychologist, as well as in coordination with the local Senate Bill (SB) 618 – ReEntry Program Oversight Committee (SB OSC), the Clinical Social Worker (CSW), known as the Prison Case Manager (PCM) for the SB 618 Re-Entry Program will play a key role in the incarcerated participants’ interrelationship between substance abuse, trauma and mental health/medical issues. The PCM will serve as an advocate for SB 618 women. The PCM will use his/her organizational, case management, record keeping, clinical and counseling skills to facilitate and empower the SB 618 participants to maximize institutional opportunities/programs and to enhance the offenders’ chances for post-release success. In cooperation with the San Diego County Superior Court, the San Diego County Probation Department, the San Diego County Sheriff’s Department, other community partnerships, and the California Institution for Women (CIW), the PCM will work with the SB 618 participants from the time of assessment in the San Diego County Jail to parole. In order to promote the incarcerated SB 618 participants’ comprehensive treatment opportunities, the PCM will be an active liaison between multiple intra-prison departments (e.g. Counseling, Medical/Mental Health, Pre-Parole and Custody). The PCM will provide input toward the development of each participant’s Case Plan (Life Plan). The PCM will encourage, motivate and counsel the participants to actively participate in the development of the Life Plan and throughout the SB 618 – Re-Entry Program. As an important member of the prison’s Multidisciplinary Team and the SB OSC, the PCM will closely monitor, track, record and evaluate the participants’’ participation and achievement in the Life Plan programs while they are incarcerated. After reviewing the participants ongoing participation, the PCM will attend quarterly SB OSC meetings to report program status and/or make recommendations if appropriate to the SB OSC for any needed changes in the Life Plan or adjustments in the assigned programs. The PCM will coordinate the development and evaluation of effective methods for assessing and managing risk factors for the progress of SB 618 participants on a 60 to 1, participant to CSW ratio. PERCENTAGE OF WORK WEEK: 40% The PCM will assist in the development, implementation and maintenance of the SB 618 ReEntry Program within the local institution. It will be the duty of the PCM to provide case management and clinical assistance in determining the participants program eligibility and needs, to properly create a holistic perspective on the participant’s case, which is inclusive of self development, trauma, substance abuse, and mental health/medical assessments that must be made prior to programming and used to evaluate future behavior. The PCM will utilize existing departmental resources and collaborate with the Community Case Manager to ensure continuity of services. The PCM will make every effort to ensure proper program placement that will foster healthy relationships with staff and other participants via the Classification system and medical/Mental Health Services Delivery Systems. The PCM will work closely with the Correctional Clinical Social Worker, Correctional Facility SB 618 Re-Entry Program Duty Statement Page 2 Counselors and medical/mental health staff for the continuous and successful participation of the SB 618 participants. The PCM is responsible for assisting the participants in meeting their Life Plan objectives and goals and in making a successful assimilation into the General Population. The PCM will inform and work in coordination with the Community Case Manager and the designated Parole Agent to resolve any pre-parole issues, and to ensure the successful transition to parole. This will encourage a continuum of care by effectively planning, facilitating, and coordinating the offenders’ transitional services, Life Plan and program adjustments, and interfacing with family members when appropriate, to enhance program participation both inside and outside of the institution.. 20% The PCM will conduct the initial Life Plan interviews with the designated participants and quarterly (or as needed) interval assessments regarding the Life Plan and program status of all the SB 618 inmates. It is the PCM’s responsibility to prepare and distribute a SB 618 ReEntry Program Status Report on a monthly basis and a quarterly Progress Report (Treatment Plan Form MH2 or Interdisciplinary Progress Note Form MH3) for all incarcerated SB 618 inmates. The PCM will maintain clear, concise and accurate records of the Life Plan, assessments, achievements, program status, recommendations, and any contact with and for the inmates. Also, the PCM will be responsible for documenting and tracking the participants from initial contact in the jail, institution incarceration, until parole. This responsibility includes ensuring that all required data is entered into the SB 618 database. The PCM will report to the SLCSW, prison management and the SB OSC any outstanding issues involving the SB 618 Program or individual offenders, and will make appropriate recommendations to improve the participation or the overall program. 20% The PCM will establish and maintain contacts with community-based service organizations that lend themselves to gender responsive concerns, training programs, as well as employment opportunities. Additional duties will include identifying unmet needs (e.g. economic support, positive role models, employment training) utilizing various resources within the specific institution, the California Department of Corrections and Rehabilitation (CDCR), the Parole & Community Services Division, the National Institute of Corrections and the community. The PCM will review Re-Entry literature and other programs to identify best practices and learn techniques to motivate the participants, and to improve their life, cognitive thinking, and transitional living skills. Weekly local and state travel may be required including attendance at the Las Colinas MDT’s, quarterly SB 618 meetings, the Re-Entry Round Table and the Paroles and Community Action Team (PACT) meetings. 10% As the SB 618 first-line prison representative, the PCM has the responsibility to work with any and all prison personnel including custody, education, Prison Industry Authority, Medical, Mental Health, and correctional counseling staff to ensure and improve the offenders participation and achievement. The PCM must ensure services addressing parenting skills, trauma and abuse, connectivity, the stigmatization stemming from race, poverty, violence, sexual orientation and incarceration are documented and provided for others of the MultiDisciplinary Team. 5% The PCM will work with custodial staff to prevent escapes and security violations, and injury to the participants, themselves, others, or to State property. The PCM may be required to ensure inspections of the premises and searched for contraband, weapons, or illegal drugs are completed. The searches shall be documented on a daily basis. During offender contact Clinical Social Worker, Correctional Facility SB 618 Re-Entry Program Duty Statement Page 3 time, the PCM will maintain control of the offenders and discipline the participants utilizing the disciplinary process when appropriate. The PCM will control and properly maintain all program materials and equipment. When additional or supplemental assessment are required or appropriate, it will be the duty of the PCM to administer and document the assessment tests/evaluations. The PCM will promote and cooperate with the institution’s Medical/Mental Health Services Delivery System protocols. 5% The PCM will assist in the training of institutional and other SB 618 staff for all aspects of SB 618 program and the gender based pathways and profiles of the female offender. It is expected that the PCM will perform other duties appropriately assigned. “When utilizing sensitive or confidential information staff shall ensure that the information is not within view of other persons or inmates. It is incumbent upon every employee to ensure that sensitive or confidential information is adequately secured prior to departing the area in which they work. In addition, employees shall not be allowed to bring any confidential, sensitive or personal information into the work place from outside of the institution.” WORK HOURS: 0800 hours to 1630 hours, Monday - Friday Employee’s Name Prison Case Manager (Clinical Social Worker) Date Supervisor’s Name Prison Case Manager Coordinator (Supervising Clinical Social Worker) Date Rev. 04/06/07 REVISED DRAFT DUTY STATEMENT TITLE: SUPERVISING LICENSED CLINICAL SOCIAL WORKER I, CORRECTIONAL FACILITY SENATE BILL 618 – RE-ENTRY PROGRAM MENTAL HEALTH SERVICES DELIVERY SYSTEM WORK SITE: CALIFORNIA INSTITUTION FOR WOMEN TASK: Under the direct supervision of the Senior Psychologist and the indirect supervision of the Chief Psychologist, as well as in coordination with the local Senate Bill (SB) 618 – Re-Entry Program Oversight Committee (SB OSC), the Supervising Licensed Clinical Social Worker I (SLCSWI), known as the Prison Case Manager Coordinator (PCMC) for the SB 618 Re-Entry Program, will provide direct supervision to the Licensed Clinical Social Worker (LCSW) also known as the Prison Case Manager (PCM) and the clerical support assigned (Office Technician) at the California Institution for Women (CIW). In cooperation with the San Diego County Superior Court, San Diego County Probation Department, San Diego County Sheriff’s Department, other community partnerships, and CIW, the PCMC will supervise the work of the PCM in working with the SB 618 offenders from the time of assessment in the San Diego County Jail until parole. The PCMC will provide clinical and administrative input when required and review and approve the Case Plan (Life Plan) of all SB 618 offenders. The PCMC will serve as an advocate for SB 618 women. The PCMC will also serve as a member of the Prison’s Multi-disciplinary Team and the SB OSC to ensure cooperative coordination of participation and achievement in the Life Plan programs. The PCMC will attend quarterly SB 618 meetings to provide pertinent information and recommendations (if appropriate) to the SB OSC regarding SB 618 offenders’ status in the program. The PCMC will plan, organize and direct the SB 618 program, as well as monitoring the casework and clinical services of the PCMC. Percentage of work week: 45% The PCMC will directly coordinate and supervise the development, implementation and maintenance of the SB 618 Re-Entry Program within the local institution. The PCMC will ensure adherence to social work polices of the California Department of Corrections and Rehabilitation (CDCR) and may personally perform or supervise the research and/or development of resources that match female offenders’ specific needs for the success of the SB 618 program. The PCMC will assist in developing resources utilizing organizations at his/her disposal such as the institution, CDCR, Division of Adult Parole Operations, National Institute of Corrections, community organizations, etc., to facilitate inmate needs. The PCMC will participate in providing training to institutional and other SB 618 staff in all aspects of SB 618 program, particularly gender based pathways and profiles of the female offenders. The PCMC will evaluate the performances of the PCM and Office Technician and takes or recommends appropriate corrective action. The PCMC may intercede in an effort to resolve problems that may arise or clarify issues of concern in order to ensure continuity of services and specific application of the Life Plan. The PCMC is responsible for coordinating regular staff Supervising Licensed Clinical Social Worker I Duty Statement SB 618 Re-Entry Program Page 2 meetings inclusive of the PCM, Community Case Manager, Parole Agent, and others who the PCMC deems necessary for the expressed purpose of case conferences, information sharing and mutual assistance to increase the offender’s opportunities for success. 20% The PCMC will review and provide analysis for the monthly SB 618 Re-Entry Program Status Report Quarterly Program Report (Treatment Plan Form MH2 or Inter-disciplinary Progress Note Form MH3), and the date collected. The PCMC will also ensure the security of accurate social data and systematic record keeping. 20% The PCMC will promote and cooperate with the institution’s Medical/Mental Health Services Delivery System protocols, providing necessary consultation in mental and physical health, as well as recommendation for referrals to specific placements and services. The PCMC may be required to participate in the Inter-disciplinary Treatment Team (IDTT) for SB 618 inmates. 10% The PCMC will work cooperatively with all prison personnel including custody, counselors, Prison Industry Authority, medical, mental health and classification to ensure the offenders’ participation and achievements. The PCMC will attend the Re-Entry Round Table and the Parole and Community Action Team (PACT) meeting. 5% The PCMC will work with custodial staff to ensure institutional security compliance prevent escapes and injury to the participants, themselves and others, as well as state property. The PCMC may be required to ensure inspections of the premises, search for contraband, weapons or illegal drugs are completed. During offender contact time, the PCMC will maintain supervision of the offenders and discipline the participants by utilizing the disciplinary process when appropriate. 5% The PCMC will perform other duties appropriately assigned. responsibility for the supervision of offenders. WORK HOURS: 0730 hours to 1330 hours, Monday - Friday Employee Name Prison Case Manager Coordinator (Supervising Licensed Clinical Social Worker I) Date Supervisor’s Name Senior Psychologist Date Assignments may include sole COUNTY CONTRACT NUMBER 518686 AGREEMENT WITH UCSD FOR SB618 COMMUNITY CASE MANAGEMENT EXHIBIT A – STATEMENT OF WORK 1. SCOPE OF WORK / PURPOSE The purpose of the SB 618 program is to assist non-violent felony offenders from San Diego County with successful transition into the community and completion of the conditions of their parole. The program will improve public safety through the implementation of a community and evidence-based program to reduce recidivism. This shall include establishing and maintaining a community case management program that brokers a comprehensive array of services prior to and following release from state prison. Services shall include but are not limited to educational enrichment, substance abuse treatment, vocational training and job placement, housing referrals, transportation, and health / mental health service linkages for Participants. Each participant will have an assigned Parole Agent, Prison Case Manager, and a Community Case Manager. The Parole Agent is the final authority. All major decisions must be agreed upon by the Parole Agent. The Parole Agent will serve as the chair of the Community Roundtable. The Community Case Manager (CCM) shall be responsible for coordinating Community Roundtable sessions and ensuring representatives, who are important to Participant treatment, attend the Community Roundtable. The CCM shall be responsible for ensuring actions agreed upon by the Community Roundtable are completed. The CCM shall be responsible for ensuring that everyone involved is aware of Participant issues and agrees with actions taken. The Parole Agent may be involved in visitations to monitor the participant’s progress. The Community Case Manager’s duty is to ensure that the participant’s needs are met and that the participant is progressing towards the goals and outcomes outlined in the Life Plan. Furthermore, if there are any distracting or hindering issues in the participant’s life, the vocational service provider can contact the Community Case Manager to address these issues. 2. BACKGROUND It has become increasingly clear to law enforcement, the Courts, legislature, and the public that many criminal offenders rotate in and out of State prisons, presenting a significant public safety risk to the residents of California. In relation to national statistics, California’s recidivism statistics are alarming. In 2002, felons released to parole supervision recidivated at a rate of 40 percent within the first year, 53 percent within the second, and 57 percent within the third year of release (CDCR 2006). In 2004, 31 percent of the felons released to parole supervision statewide had been incarcerated as a result of a drug offense conviction (CDCR, 2004). Upon release it is likely that parolees encounter a lack of available community-based substance abuse services targeted at their level of need, thus hastening their return to prison. Since at least ninety-five percent (95%) of all State prisoners will eventually be released back into our communities, recidivism is a problem that cannot be ignored (BJA 2003). Senate Bill (SB) 618 was introduced, a bill that would authorize counties to develop a multi-agency plan to prepare non-violent felony offenders for successful reentry into society. Authored by State Senator Jackie Speier, SB 618 was signed into law by Governor Schwarzenegger on October 6, 2005, and became effective January 2006. There is no sunset date for this law. In San Diego County, representatives from the Superior Court, District Attorney’s Office, Sheriff’s Department, Probation, Public Defender’s Office, faith-based, community-based organizations, universities, community members, former prisoners, and concerned citizens played leading roles in the development of a comprehensive prison reentry plan, the “San Diego County Senate Bill 618 Reentry Program Multi-agency Plan Fiscal Year 2006-2007”. The California Department of Corrections and Rehabilitation (CDCR), Division of Adult Parole Operations, Richard J. Donovan Correctional Facility (RJD), and the California Institution for Women (CIW) also greatly contributed to the plan’s development. COUNTY CONTRACT NUMBER 518686 AGREEMENT WITH UCSD FOR SB618 COMMUNITY CASE MANAGEMENT EXHIBIT A – STATEMENT OF WORK An essential element of successful prisoner reentry addressed in this plan is the preparation of the community for the return of the Participant through prerelease and community case management services. 3. GOAL 3.1 3.2 3.3 3.4 3.5 3.6 3.7 One of the keys to safe and livable communities is the successful rehabilitation of offenders. The focus of the San Diego County SB 618 program is to assist non-violent felony offenders from San Diego County with their rehabilitation and the successful completion of their conditions of parole. By achieving these goals offender recidivism is reduced and community safety is enhanced. Case management services shall assist offenders to become productive and law abiding citizens through: Educational achievement, Gainful employment, Family and social support, Stable housing, Health / mental health services and medication management, Substance abuse treatment and sobriety, Completion of Life Plan Goals 4. DEFINITIONS 4.1 Brokered Services – services arranged for the Participant by an agent who locates resources to provide those services that the Participant may need. This is a test to see if there is any problem with other documents 4.2 Case Management – screening and assessing parolees and developing and authorizing client service and treatment plans; placing clients in treatment. The activities of program staff in contacting agencies and making formal referrals for services identified in the participants Life Plan as necessary for the attainment of program goals. Case Management shall be a participant-centered, goal-oriented process for assessing the need of an individual for particular service needs; assisting the person in obtaining those services; and reviewing Participant accomplishments, outcomes and barriers to completing Life Plan goals. Case Management activities are designed to integrate, coordinate, and access necessary services in order to ensure successful recovery and treatment. Case Management supports self-advocacy, helps prevent relapse through individualized attention and support services, reduces fragmentation of care, and establishes optimum communications and collaboration among providers and agencies for the benefit of participants during their participation in the program. 4.3 Community Roundtable - a committee consisting of representatives of all the agencies involved in the Participant’s successful reentry to the community. The Parole Agent and Community Case Manager will receive input from all of the treatment providers, Participant, Participant’s family, and any other person that provides community support for the Participant. The group is subject to change based upon the Participant’s needs at a given time. 4.4 COTR-County of San Diego Contracting Officer Technical Representative (COTR) shall be responsible for operational management of the Contract, technical assistance to Contractor, and interpretation of Contract provisions. 4.5 CDCR – California Department of Corrections and Rehabilitation 4.6 Eligibility - Detailed eligibility criteria is included as Exhibit D. 4.7 Gender Responsive – Delivery of services demonstrating sensitivity and responsiveness to those needs typically specific to female participants. Creating an environment through site selection, staff selection, program development, content and material that reflects an understanding of the realities of the lives of women and girls and that addresses and responds to their strengths and challenges. 4.8 Life Plan – a written case plan based on the results from assessments that outline the Participant’s needs, risks and strengths. The Life Plan will guide the Participant through his or her treatment process from COUNTY CONTRACT NUMBER 518686 AGREEMENT WITH UCSD FOR SB618 COMMUNITY CASE MANAGEMENT EXHIBIT A – STATEMENT OF WORK prison entry through community reentry and stabilization. The Life Plan is a living document that may be modified during custody, treatment, and reentry into the community, as needed, by the Prison and Community Case Managers. 4.9 Oversight Committee - consists of representatives from the Sheriff’s Department, Probation, District Attorney's Office, Parole, Public Defender’s Office, California Department of Corrections and Rehabilitation (CDCR), and the Reentry Roundtable. The Oversight Committee will monitor the program and the efficacy of its policies and procedures. 4.10 Program Registrar-a case management staff person who shall function as the key contact person for receiving client progress inquiries from designated third party referral sources and responding to them in a timely manner, consistent with confidentiality requirements. Staff designated as Program Registrar shall possess the knowledge, training, expertise, and ability to organize and transmit mental health and substance abuse treatment and recovery information, and shall have excellent written, oral, and telephone communication skills. Program Registrar shall have received training and be competent in using personal computer-based software programs to facilitate information flow. Each treatment program shall also designate a back-up staff person to perform these duties when the primary Program Registrar is absent, e.g., due to illness, vacation, or staff turnover. 4.11 Reentry – a broad term used to refer to issues related to the transition of offenders from time of arrest through incarceration and into community supervision. 4.12 Reentry Stabilization Fund – One-time funds necessary for reentry stabilization for appropriate Participants managed by the Community Case Manager and Parole Agent. Funds are to assist with needs such as medical, dental, appropriate short term housing, family reunification, employment and other services consistent with the Life Plan which will enhance stabilization in the community. The CDCR SAN DIEGO COUNTY REENTRY PROGRAM (SB618) Program Manager or designee must approve any expenditure for a participant up to $500.00. Funds will be requested through the Community Case Manager and require final authorization by the Parole Agent. Strict guidelines will be established for utilization of funds. 4.13 Transitional Care - Services available to individuals who have completed a treatment program and need support for continued recovery, and may include referrals for other services, recovery planning, relapse prevention and discharge planning activities (also known as Aftercare or Continuing Care). 5. TARGET POPULATION Contractor shall provide services to Participants in the SB 618 program. Eligible Participants will be nonviolent male and female felony offenders, committed to CDCR at either Richard J. Donovan Correctional Facility (RJD), or the California Institution for Women (CIW) pursuant to SB 618, who will be released to parole supervision in San Diego County. Participants will have no history of sexual or arson offenses. Offenders who committed a violent offense five years prior to being screened may be eligible. The program is voluntary to ensure that individuals are motivated to change and will actively utilize the program services. Once admitted to the program, individuals will be referred to as “Participants”. Detailed eligibility criteria are included as Exhibit E. 6. SERVICE AREAS Based upon client need, contractor shall provide the services countywide within the communities of the Participants’ residence. Services brokered shall be provided countywide and located within reasonable distance of Participant residence. 7. PROGRAM LOCATION 7.1 Case Managers shall be mobile, working in the field when necessary; however contractor shall provide facilities where clients could receive case management service. COUNTY CONTRACT NUMBER 518686 AGREEMENT WITH UCSD FOR SB618 COMMUNITY CASE MANAGEMENT EXHIBIT A – STATEMENT OF WORK 7.2 Contractor shall provide all facilities, facility management, supplies and other resources necessary to establish and operate the program. 7.3 Contractor’s businesses shall be reasonably accessible by public transportation; in compliance with ADA and California State Administrative Code Title 24. 7.4 Prior to any change in location, the COTR reserves the right to conduct a site visit(s), inspect facility plans, and approve the location and any budget and/or service delivery impact which may result from the proposed move to a new location/facility. 8. HOURS OF OPERATION 8.1 Contractor shall provide services at centers that are open a minimum of 45 hours per week, hours based on the needs of all Participants. 8.2 Contractor shall provide on-call crisis intervention twenty-four (24) hours per day, seven (7) days per week. 8.3 Contractor shall limit office closure to any or all holidays observed by the County of San Diego as follows: 8.3.1 Independence Day shall be observed on July 4 8.3.2 Labor Day, First Monday in September 8.3.3 Veterans Day, November 11 8.3.4 Thanksgiving Day, Fourth Thursday in November 8.3.5 Day after Thanksgiving, Fourth Friday in November 8.3.6 Christmas Day, December 25 8.3.7 New Year’s Day, January 1 8.3.8 Martin Luther King, Jr. Day, Third Monday in January 8.3.9 President’s Day, Third Monday in February 8.3.10 Cesar Chavez Day, March 31 8.3.11 Memorial Day, Last Monday in May 8.4 Contractor may submit to the COTR, a request for approval of an alternate annual schedule of holidays or closures to better reflect the needs of the community being served. 9. SPECIFIC REQUIREMENTS FOR SERVICE DELIVERY Contractor shall provide the following specific services. 9.1 The Community Case Manager, in close collaboration with the Parole Agent, shall broker services for the Participant on a continual basis and shall ensure the services match the Participant’s Life Plan and needs. 9.2 The Community Case Manager shall screen and assess Participant and shall be responsible for developing and authorizing client service and treatment plans and placing clients in treatment. 9.3 Six months, or less, prior to release from prison, the Community Case Manager shall meet with the Prison Case Manager and the Participant, and revise and explore service and the Life Plan options as needed, with a focus on the reentry plan for housing, transportation, family/social supports and immediate enrollment in community supports such as substance abuse and mental health services, education, and work readiness training and placement. 9.4 Contractor shall complete the COMPAS: Correctional Offender Management Profiling for Alternative Sanctions upon completion of the program. This will probably be completed during the exit interview. 9.5 Upon release, the Community Case Manager shall transport the Participant from the prison to their residence or shall facilitate transportation by a reliable family member, parole agent, or responsible party. 9.6 The Community Case Manager shall be on call 24 hours a day for the first 72 hours after the Participant’s release to provide crisis intervention services. 9.7 The Community Case Manager shall pre-enroll the Participant in community services which will begin immediately upon release. 9.8 The Community Case Manager shall assist Participants with planning daily activities, touring facilities COUNTY CONTRACT NUMBER 518686 AGREEMENT WITH UCSD FOR SB618 COMMUNITY CASE MANAGEMENT EXHIBIT A – STATEMENT OF WORK where services are assigned and continue to revise Life Plan as needed. 9.9 The Community Case Manager shall meet with Participant in the community where they reside and shall monitor participation in assigned programs. 9.10 Community Case Management shall take place for up to twelve (12) months as needed. Contacts between the Community Case Manager and the Participant will become less frequent over time as the Participant demonstrates success as outlined in the Life Plan as follows: 9.10.1 Phase I – Month 1 – Community Case Manager conducts face-to-face contact with the Participant at least weekly. 9.10.2 Phase II – Months 2-4 - Community Case Manager conducts face-to-face contacts with Participant at least every two weeks. 9.10.3 Phase III – Months 5-12 – Community Case Manager conducts face-to-face contacts with Participant at least monthly. 9.10 After the first twelve months, transitional care services shall continue to be available to the Participant for an additional six (6) months with face-to-face contacts at least every two months. 9.11 The Community Case Manager with the Parole Agent shall assist in reentry stabilization for participants and utilize one-time funds to assist with needs such as medical, dental, appropriate short term housing, family reunification, and other services consistent with the Life Plan which will enhance stabilization in the community. The CDCR SB 618 Program Manager must approve any expenditure totaling up to$500 per participant. 9.12 The Community Case Manager shall assist in coordinating and participate in the Community Roundtable with the Parole Agent or a representative from CDCR Adult Parole Division. Community Case Management Contractor will be responsible for providing centrally located Conference Room(s) for a minimum of ten (10) people for Participant Roundtables. These conference rooms should be located in or near the Case Management offices where Participants will meet with the Case Manager. The meeting place must be near public transportation lines and meet with the approval of the contract Contracting Officer’s Technical Representative. Community Roundtable Coordination and Frequency The Community Case Manager shall be responsible for coordinating and participating in the Community Roundtable with the Parole Agent or a representative from California Department of Corrections and Rehabilitation (CDCR) Adult Parole Division. For each participant the Community Roundtable shall meet within 2 weeks after release and monthly thereafter unless otherwise indicated by demonstrated need. If the participant demonstrates that they require additional Community Roundtable Support, these meetings may be convened as frequently as weekly, if the meetings do not interfere with the Participants’ ability to meet the other obligations articulated in their parole orders. The contractor shall have the ability to hold Community Roundtable meetings once per week as needed to provide participants with varied meeting days and times. 9.13 The Community Case Management Program shall continually seek and expand their network available services for participants. 9.14 Behavioral Health Services of 9.14.1 Program Registrar. Contractor shall designate a Program Registrar, who shall function as the key contact person for receiving client progress inquiries from designated third party referral sources and responding to them in a timely manner, consistent with confidentiality requirements. Staff designated as Program Registrar shall possess the knowledge, training, expertise, and ability to organize and transmit mental health and substance abuse treatment and recovery information, and shall have excellent written, oral, and telephone communication skills. Program Registrar shall COUNTY CONTRACT NUMBER 518686 AGREEMENT WITH UCSD FOR SB618 COMMUNITY CASE MANAGEMENT EXHIBIT A – STATEMENT OF WORK have received training and be competent in using personal computer-based software programs to facilitate information flow. Each treatment program shall also designate a back-up staff person to perform these duties when the primary Program Registrar is absent, e.g., due to illness, vacation, or staff turnover. 9.15 Graduation/Celebration: Contractor shall coordinate a formal celebration event quarterly, to recognize Participants successful completion of Life Plan goals. Celebration should include family members and expanded community, if possible, such as Sentencing Judge, Prison Program Managers, and Parole Agent. 10 GENERAL REQUIREMENTS FOR SERVICE DELIVERY 10.1 Cultural Competence and Diversity. Contractor shall demonstrate cultural diversity. Systems shall be adopted that enable people to work effectively in cross-cultural situations. All services provided shall be oriented to meet the unique linguistic and cultural needs of the diverse clients to be served. 10.2 Gender competence. Contractor shall demonstrate and promote gender specific responses and provide adequate training for staff around this issue. According to the US Department of Justice, National Institute of Corrections report, “Gender Responsive Strategies: Research Practice, and Guiding Principles for Women Offenders,” by Barbara Bloom, Ph.D., Barbara Owen, Ph.D., and Stephanie Covington, Ph.D., http://www.nicic.org/pubs/2003/018017.pdf, gender-responsive programming is defined as the creation of an environment through site selection, staff selection, program development, content and material that reflects an understanding of the realities of the lives of women and girls and that addresses and responds to their strengths and challenges. The following information is relevant to case management protocol for women: o o o o o o Witnessing domestic violence as a child may cause increased vulnerability to victimization in adulthood. Women in the Criminal Justice system have extensive histories of physical and sexual abuse and are three (3) times more likely than men to have a history of abuse One-third of women in State prison and one-quarter of those in jails report being raped at some time in their lives Women’s substance abuse is highly correlated with physical and sexual abuse Criminal justice facilities are managed based on policies and procedures developed for the management of male offenders Gendered differences in women’s pathways to imprisonment, offense patterns, behavior while incarcerated, and their needs before, during and after incarceration must be considered in planning appropriate correctional policy and intervention. Addressing Gender Responsive Issues in the SB 618 Program o o It is crucial to the success of the female Participants that the Gender Responsive issues be addressed, by the social service providers in the community. This County contract for the SB618 requires that the contractor integrate Gender Responsive philosophies into their case management protocols and practice. The contractors are required to have the capability to deliver Gender Responsive services as well as the knowledge and ability to refer the Participants to other agencies that can help address the participants’ Gender Responsive issues. The following is an example of some of the issues that must be addressed in the Gender Responsive case management of female offenders: o o o o o o Affordable Child Care Assistance in obtaining child support Non-traditional female career options that yield a living wage Domestic Violence Prevention Mental Health services Trauma related to issues associated with being a victim of child abuse, molestation, sexual assault, domestic violence. Victimization results in depression and low self-esteem (among other mental health issues), which are often underlying factors of Substance Abuse and often lead to crime to support the addition. COUNTY CONTRACT NUMBER 518686 AGREEMENT WITH UCSD FOR SB618 COMMUNITY CASE MANAGEMENT EXHIBIT A – STATEMENT OF WORK 10.3 Linkages with Support Services Organizations. Contractor shall initiate linkage agreements, which may include Memoranda of Understanding (MOUs), and establish procedures that will ensure strong, reliable linkages with other community service providers and service organizations for client support. These MOUs and linkages shall be designed to integrate, coordinate, and access necessary support services within the community in order to ensure successful employment. 10.4 Ethical and Legal Standards. Contractor shall develop and implement policies, procedures and training protocols that ensure that its employees, subcontractors, subcontractor employees and volunteers adhere to the highest ethical and legal conduct standards when performing work under the terms and conditions of this contract. 10.5 Publicity Announcements and Materials. All public announcements, letterhead, and materials, distributed to the community shall identify the County of San Diego as the funding source for contracted programs. Copies of publicity materials related to contracted programs shall be filed with the Probation Department. 10.6 Press Releases and Media Events. COTR shall be notified at least five (5) business days in advance of all Contractor-generated press releases and media events regarding contracted services. All media releases require approval of the COTR prior to submission to any media organization with a turnaround time of two (2) business days. 10.6.1 Contractor shall submit a copy of the written press release and/or the topic, purpose, and a brief summary of planned comments for the media event. 10.6.2 Contractor shall notify COTR ten (10) business days in advance when Contractor intends to invite a County Elected Official or their representative to any media or public event. Notification shall include a description of the event, including its topic, purpose, and target audience. 10.6.3 Contractor shall notify COTR when the use of a quote by an elected official is to be included in a Contractor media release. Contractor shall submit the proposed quote to COTR five (5) business days in advance of expected submission to an elected official or the elected official’s representative. 10.7 Public Contact. Contractor shall have sufficient staff with adequate knowledge, skills, and ability available during operating hours as identified in paragraph 8, Hours of Operation, to ensure that all persons who contact the program in person or by phone during operating hours are quickly and appropriately served with information or referrals to appropriate services. 10.8 Reporting. Contractor shall report all required client information to identified referral source according to specified format and established time lines, providing there is current written consent to release information contained in the client file. 10.9 Qualification Documentation. Contractor shall maintain a copy of the resume and any supporting documentation, which demonstrate that personnel assigned to the program meet appropriate certification standards in the personnel file for all personnel hired under this Agreement by the last day of the first full month of employment. Documentation shall be maintained in the program’s personnel file and shall be available for County monitoring purposes. 10.10 Review and Comment on the Qualifications of On-Site Managers, Directors, and Higher-Level Staff. The COTR shall review and comment on the final candidates under consideration for hire at the Program Manager, Director, or higher level prior to selection. Should the COTR choose to provide written comments, the comments shall be provided within five (5) days of receipt of candidates’ resumes and supporting documentation. 10.11 Notification of Key Personnel Changes. Contractor shall notify the COTR within seventy-two (72) hours when there is a change in key personnel (direct service and management staff), funded by the Agreement. 10.12 On-Site Manager/Director. Contractor shall provide a full-time on-site program manager or director unless prior approval is received from COTR. If the program manager is also serving as the program coordinator, time may be divided between administration and direct services. COUNTY CONTRACT NUMBER 518686 AGREEMENT WITH UCSD FOR SB618 COMMUNITY CASE MANAGEMENT EXHIBIT A – STATEMENT OF WORK 10.13 Management and Staff Development. Contractor shall develop and maintain a management and staff training and development plan. The training plan will be updated annually and reports on management staff progress will be maintained in the employee file. Staff training and development plans shall include at minimum: specific treatment standards for services proposed, participant confidentiality, participant screening and assessment, participant referral, CPR, communicable diseases, cultural diversity, data collection, gender competence, and Program Registrar procedures and volunteer training (if volunteers are utilized). 10.14 Participant Records. Contractor shall maintain participant records in accordance with the appropriate and current County, State and Federal regulations. 10.15 Participant Confidentiality. Contractor shall comply with Federal participant confidentiality regulations including Health Insurance Portability and Accountability Act (HIPAA) of 1996. Life Plans are to be considered confidential documents. 10.16 Case Files. Contractor shall prepare and maintain a case file for each program participant. 10.17 Content. Case files shall contain all relevant material and documentation for each Participant. At a minimum, the case file shall contain the referral form, assessments, intake form, Participant enrollment contract, rules and rights, referrals to training and employment, face-to-face and phone contacts, place of employment, salary, exit plan, and copies of reports submitted to the referring Parole Agent and Community Case Manager. 10.18 Retention. Case files shall be maintained for a minimum of four (4) years following the Participant’s exit from the program. 10.19 Exit Conference. Contractor shall conduct an exit conference with each Participant exiting the program. Contractor shall develop, implement and maintain a protocol for conducting and documenting the exit conference with the exiting Participant. The conference and documentation shall include a summary report, noting the Participant’s progress and a final report to the referring Parole Agent and Community Case Manager, noting final disposition of Participant at completion of the vocational program. Participant employment and self-sufficiency are the primary objectives of this requirement. 10.20 Contractor shall provide a written report of the following information on each Participant to the assigned Parole Agent, see timeframes for reporting below: Participant’s failure to enroll or participate in their designated programs, within three 10.20.1 business days; Changes in training, employment or treatment, same day notification; 10.20.2 10.20.3 Changes in program sites, same day notification; 10.20.4 Participant’s lack of progress in programs, twice each month; 10.20.5 Participant’s failure to complete programs, same day notification; 10.20.6 Participant’s dismissal from programs, same day notification; Participant’s successful program completion, upon completion; 10.20.7 10.20.8 Participant is physically abusive to program staff or other program participants, same day notification; 10.20.9 Participant is verbally abusive to program staff or other program participants, same day notification; 10.20.10 Participant’s failure to comply with program rules and regulations, within three business days; 10.21 Program Reviews. Contractor shall make all necessary records available for program reviews conducted by the Probation Department. Program reviews will examine all aspects of the program including Participant records, organizational structure, management systems, personnel records and financial systems 10.22 Access to Criminal Offender Record Information 10.22.1 Per Penal Codes 11075 and 11076, “criminal offender record information shall be disseminated, whether directly or through any intermediary, only to such agencies as are, or may subsequently be, authorized access to such records by statute.” Therefore, Probation COUNTY CONTRACT NUMBER 518686 AGREEMENT WITH UCSD FOR SB618 COMMUNITY CASE MANAGEMENT EXHIBIT A – STATEMENT OF WORK requires that all persons, including volunteers and private vendor personnel, with access to Criminal Offender Record Information (CORI), including, but not limited to, California Law Enforcement Telecommunications System (CLETS), shall receive CORI/CLETS training from a certified CLETS/National Crime Information Center (NCIC) trainer. Contractor shall ensure that all staff complete this training within six months of assignment to this contract. CORI/CLETS training, which includes laws, policies, and consequences regarding access to, and use of, criminal offender record information, will be provided by the Probation Department. 10.22.2 Contractor shall complete the CORI Training Request Form (Attachment D) for all staff that are required to receive CORI training. Contractor shall forward this form, within 30 days of staff assignment to this contract, to the Probation Department, 9444 Balboa Avenue, Suite 500, San Diego, CA 92123, Attention: Staff Development. 10.22.3 The initial training requirement may be met by provision of a copy of a certificate of completion of CORI/CLETS training, signed by a certified instructor. Provide the copy of the certificate to Probation Staff Development. 10.22.4 In order to demonstrate current compliance with CORI/CLETS training requirements and CLETS/NCIC policies and regulations, Probation requires that all staff assigned to this contract read and sign a reaffirmation of proficiency biennially. Probation will forward the reaffirmation form to each identified staff biennially. Contractor shall ensure that all identified staff read and complete this form. The signed forms shall be forwarded to Probation Staff Development. 11 STATE CONTRACT COMPLIANCE The SB618 Program is conducted under a contract with the State of California. All contractors and sub-contractors must comply with all requirements of that State Contract. Essential excerpts are included in Exhibit F. 12 DISENTANGLEMENT 12.1 General Obligations Contractor shall accomplish a complete transition of the Services being terminated from Contractor and the Subcontractors to County, or to any replacement provider designated by County, without any interruption of or adverse impact on the Services or any other services provided by third parties (the “Disentanglement”). Contractor shall cooperate with County and any new service provider and otherwise promptly take all steps required to assist County in effecting a complete Disentanglement. Contractor shall provide all information regarding the Services or as otherwise needed for Disentanglement, including data conversion, files, interface specifications, training staff assuming responsibility, and related professional services. Contractor shall provide for the prompt and orderly conclusion of all work, as County may direct, including completion or partial completion of projects, documentation of work in process, and other measures to assure an orderly transition to County or the County’s designee. All services related to Disentanglement shall be deemed a part of the Base Services and shall be performed by Contractor at no additional cost to County beyond what County would pay for the Base Services absent the performance of the Disentanglement services. Contractor’s obligation to provide the Services shall not cease until Disentanglement satisfactory to County, including the performance by Contractor of all asset-transfers and other obligations of Contractor provided in this Paragraph, has been completed. 12.2 Disentanglement Process The Disentanglement process shall begin on any of the following dates: (i) the date County notifies Contractor that no funds or insufficient funds have been appropriated so that the Term shall be terminated pursuant to Pro forma Agreement, Paragraph 4.2.3; (ii) the date designated by County not earlier than sixty (60) days prior to the end of any initial or extended term that County has not elected to extend pursuant to Pro forma Agreement, Signature page, Contract Term; or (iii) the date any COUNTY CONTRACT NUMBER 518686 AGREEMENT WITH UCSD FOR SB618 COMMUNITY CASE MANAGEMENT EXHIBIT A – STATEMENT OF WORK Termination Notice is delivered, if County elects to terminate any or all of the Services pursuant to Pro forma Agreement, Paragraph 7.1. Subject to Exhibit A Contractor’s obligation to perform Services, and County’s obligation to pay for Services, shall expire: (A) when funds appropriated for payment under this Agreement are exhausted, as provided in Pro forma Agreement, Paragraphs 7.1 and 7.4; (B) at the end of the initial or extended term set forth in Pro forma Agreement, Signature page, Contract Term; or (C) on the Termination Date, pursuant to Pro forma Agreement, Paragraphs 7.1 and 7.4 (with the applicable date on which Contractor’s obligation to perform the Services expires being referred to herein as the “Expiration Date”); provided, however, that Contractor shall remain obligated to provide Disentanglement services for up to twelve (12) months after any such Expiration Date, at rates that are the lower of the applicable rates set forth in Schedule Exhibit C for the applicable Services. Contractor and County shall discuss in good faith a plan for determining the nature and extent of Contractor’s Disentanglement obligations and for the transfer of Services in process provided, however, that Contractor’s obligation under this Agreement to provide all Services necessary for Disentanglement shall not be lessened in any respect. Contractor shall be required to perform its Disentanglement obligations on an expedited basis, as determined by County, if County terminates the Term pursuant to Pro forma Agreement, Paragraphs 7.1 and 7.4. 12.3 Specific Obligations The Disentanglement shall include the performance of the following specific obligations: 12.3.1 Full Cooperation and Information Upon Disentanglement, the Parties shall cooperate fully with one another to facilitate a smooth transition of the Services being terminated from Contractor to County or the County’s designated replacement provider. Such cooperation shall include the provision (both before and after the cessation of Contractor’s providing all or any part of the Services under this Agreement) by Contractor to County of full, complete, detailed, and sufficient information (including all information then being utilized by Contractor) to enable County’s personnel (or that of third parties) to fully assume and continue without interruption the provision of the Services. 12.3.2 No Interruption or Adverse Impact Contractor shall cooperate with County and all of the County’s other service providers to ensure a smooth transition at the time of Disentanglement, with no interruption of Services, no adverse impact on the provision of Services or County’s activities, no interruption of any services provided by third parties, and no adverse impact on the provision of services provided by third parties. 12.3.3 Third-Party Authorizations Without limiting the obligations of Contractor pursuant to any other clause in Exhibit A herein, Contractor shall, subject to the terms of any third-party contracts, procure at no charge to County any third-party authorizations necessary to grant County the use and benefit of any third-party contracts between Contractor and third-party contractors used to provide the Services, pending their assignment to County. 12.3.4 Licenses to Proprietary Software For any software programs developed for use under County's contract, Contractor shall provide a nonexclusive, nontransferable, fully-paid, perpetual, irrevocable, royalty-free worldwide license to the County (or other service provider, as the case may be), at no charge to County, to use, copy, and modify, all Contractor Underlying Works and Contractor Derivatives that would be needed in order to allow County to continue to perform for itself, or obtain from other providers, the Services as the same might exist at the time of Disentanglement. Contractor shall also provide County with a copy of each such program, in such media as requested by County, together with object code, source code, and appropriate documentation. Contractor shall also offer to County the right to receive maintenance (including all enhancements and upgrades) and support with respect to such Contractor Underlying Works and Contractor COUNTY CONTRACT NUMBER 518686 AGREEMENT WITH UCSD FOR SB618 COMMUNITY CASE MANAGEMENT EXHIBIT A – STATEMENT OF WORK Derivatives for so long as County requires, at the best rates Contractor is offering to other major customers for services of a similar nature and scope. 12.3.5 Transfer of Assets Contractor shall convey to County, all County assets in Contractor’s possession and from among those assets then held by Contractor for the provision of Services to County other than those assets expressly identified by the Parties from time to time as Shared Resources, such assets as County may select, at a price consisting of the net book value. Contractor shall promptly remove from County’s premises any Contractor assets that County, or its designee, chooses not to purchase. 12.3.6 Transfer of Leases, Licenses, and Contracts Contractor, at its expense, shall convey or assign to County or its designee such leases, licenses, and other contracts used by Contractor, County, or any other Person in connection with the Services, as County may select, when such leases, licenses, and other contracts have no other use by Contractor. Contractor’s obligation described herein, shall include Contractor’s performance of all obligations under such leases, licenses, and other contracts to be performed by it with respect to periods prior to the date of conveyance or assignment and Contractor shall reimburse County for any Losses resulting from any claim that Contractor did not perform any such obligations. 12.3.7 Delivery of Documentation Contractor shall deliver to County or its designee, at County’s request, all documentation and data related to County, including the County Data, held by Contractor, and Contractor shall destroy all copies thereof not turned over to County, all at no charge to County. Notwithstanding the foregoing, Contractor may retain one (1) copy of the documentation and data, excluding County Data, for archival purposes or warranty support. 12.3.8 Hiring of Employees Contractor shall cooperate with and assist (and shall cause its Subcontractors to cooperate with and assist) County (or the County’s designee) in offering employment, at the sole discretion of County, to any or all Contractor employees (and to any or all employees of Contractor’s Subcontractors) that are substantially involved in the provision of Services whether such offers are made at the time of, after, or in anticipation of expiration or termination of the Term. Contractor shall be solely responsible for, and shall pay, all severance and related payments, if any are payable pursuant to Contractor’s standard policies, to any such employees of Contractor hired by County or its designee, and shall cause the relevant Subcontractor of Contractor to pay severance and related payments, if any are payable pursuant to such Subcontractor’s standard policies, to any such employee of a Subcontractor hired by County or its designee. 12.4 Preparation for Disentanglement 12.4.1 Complete Documentation Contractor shall provide to County complete information, including complete documentation, as required to be provided pursuant to Exhibit A, in accordance with the standards and methodologies to be implemented by Contractor, for all software (including applications developed as part of the Services) and hardware, that is sufficient to enable County, or another service provider, to fully assume the provision of the Services to County. Contractor shall provide such documentation for all upgrades to or replacements of software or hardware, concurrently with the installation thereof. 12.4.2 Maintenance of Assets Contractor shall maintain all hardware, software, systems, networks, technologies, and other assets utilized in providing Services to County (including leased and licensed assets) in good condition and in such locations and configurations as to be readily identifiable and transferable back to County or its designees in accordance with the provisions of this Agreement; COUNTY CONTRACT NUMBER 518686 AGREEMENT WITH UCSD FOR SB618 COMMUNITY CASE MANAGEMENT EXHIBIT A – STATEMENT OF WORK additionally, Contractor shall insure such assets in accordance with the requirements of Exhibit B. 12.4.3 Advance Written Consents Contractor shall obtain advance written consents from all licensors and lessors to the conveyance or assignment of licenses and leases to County or its designee upon Disentanglement. Contractor shall also obtain for County the right, upon Disentanglement, to obtain maintenance (including all enhancements and upgrades) and support with respect to the assets that are the subject of such leases and licenses at the price at which, and for so long as, such maintenance and support is made commercially available to other customers of such third parties whose consent is being procured hereunder. 12.4.4 All Necessary Cooperation and Actions Contractor shall provide all cooperation, take such additional actions, and perform such additional tasks, as may be necessary to ensure a timely Disentanglement in compliance with the provisions of this Paragraph, including full performance, on or before the Expiration Date, of Contractor’s obligations under this Section. 13. AUTOMATION 13.1 Initially, Contractor shall maintain a Management Information System database which will track and report client information and capture all data necessary to comply with the reporting requirements that are yet to be specified by the State of California. Contractor agrees to work with the County of San Diego, State of California, and San Diego Association of Governments (SanDAG) in reporting required information. This data shall be the property of the County and the State of California. 13.2 Upon completion of the State database, Contractor shall enter all required data elements into the database no less than weekly. 13.3 Contractor shall comply with the following scanned documents requirements: 13.3.1 Contractor shall scan and insert the claim signature page into the Excel claim report file. 13.3.2 Contractor shall scan entire signature page into all required signed documents sent electronically. 13.3.3 Contractor shall password protect electronic files prior to forwarding via e-mail. 13.3.4 Contractor shall maintain original signature page at Contractor site. 13.3.5 County will not accept hard copies of claims. 13.3.6 County will not accept scanned copies of claims that are not in compliance with the Scanned Documents Requirements 13.3.1 through 13.3.6. 14 DATA COLLECTION AND REPORTING REQUIREMENTS 14.1 Contractor shall provide data and reports required by CDCR or Probation to be determined, at the frequency to be determined. 14.2 Contractor shall participate in the program evaluation with the agency completing the evaluation, by collecting and submitting all necessary data elements twice each month which includes, but is not limited to information regarding Participants. 14.3 Data Collection. Contractor shall gather San Diego County Reentry Program (SB618) client data in a reliable and accurate fashion. Allow evaluating agency to review existing instruments used by the program and propose any revisions and allow evaluating agency to make recommendations for designing new instruments as necessary for enhancing the program evaluation. 14.4 Data. Contractor shall collect information including but not limited to: 14.4.1 Client intake information, including demographics 14.4.2 Type and level of services received 14.4.3 Client contact information COUNTY CONTRACT NUMBER 518686 AGREEMENT WITH UCSD FOR SB618 COMMUNITY CASE MANAGEMENT EXHIBIT A – STATEMENT OF WORK 14.4.4 Exit status 14.5 Data Transfer. With the exception of the client contact information, contractor shall enter and clean all data in a database and then make it available to the evaluating agency, (i.e., transferred electronically). The evaluating agency will assist contractor in the efficient transfer of data and in creating a timeline at the start of the project specifying when data will be exchanged. 14.6 Contractor shall ensure that all data is collected on program participants who are assigned to subcontractors. 14.7 Contractor shall provide data to the program evaluation agency twice each month in a format to be determined. 14.8 Contractor shall submit completed Customer Satisfaction Questionnaires as designed by the program evaluation agency to the program evaluation representative upon client program completion. 14.9 Contractor shall review all feedback provided by program evaluation agency, on alternate months, in order to ensure the integrity of the data. Contractor shall cooperate with program evaluation representatives to validate data, make corrections and resolve discrepancies in a timely manner. 14.10 Use of County Data/Information. The County of San Diego requires all County staff to read, sign, and comply with the Administrative Manual “Summary of Policies Regarding County Data/Information and Information Systems.” These policies include the County Chief Administrative Officer (CAO) Policy “Acceptable Use of County Data/Information,” item number 0050-0306 and CAO Policy “County Information Systems – Management and Use,” item number 0050-03-3. Contractor staff assigned to this contract have access to County information systems. 14.11 Contractor shall require its staff assigned to this contract to read and sign the “Summary of Policies Regarding County Data/Information and Information Systems. “ Contractor shall maintain documentation of compliance with requirement. 15. PERFORMANCE REVIEW COMMITTEE 15.1 The Contractor shall participate in a Quarterly Performance Review Committee comprised of one senior representative from the District Attorneys Office, the Chief Probation Officer and the Contractor. The Contractors representative shall be senior in the organization to those who perform or manage this contract for the Contractor. The purpose of this committee is to meet not less than quarterly to discuss performance issues and develop mutually agreed upon solutions for any problems identified. The Coordinator of this Committee will rotate each quarter among the three members beginning with the representative of the Chief Probation Officer. The Coordinator will set the agenda and select a time and place acceptable to all members. Minutes will be taken by the Contractor and circulated for comment and/or correction no later than ten (10) days after the meeting. State of California Department of Corrections and Rehabilitation emorandum Date: September 14,2007 To: Regional Parole Administrators District Administrators Unit Supervisors Subject: Policy No.:07-22 SENATE BILL 618 OPERATIONAL PROCEDURE The purpose of this memorandum is to establish the policy and procedures for the Division of Adult Parole Operations' (DAPO) implementation of the pilot program in San Diego County, pursuant to Senate Bill (SB) 618. SB 618 was enacted on October 6, 2005, and establishes a re-entry program consisting of several components, as outlined below: . . . . . . Transfer of the inmate assessment function from institutional Reception Centers to a county-based consortium of agencies lead by local probation prior to sentencing. Assignment of a Prison Case Manager (PCM) and Community Case Manager (CCM) to assist with the inmate's/parolee's adjustment and re-entry planning. Development of a database to enable the exchange of information among involved agencies. Development of a case plan for each program participant (inmate/parolee); hereafter referred to as the Life Plan. Establish a process for updating the Life Plan throughout the life of the program. Program evaluation. SB 618 authorizes the California Department of Corrections and Rehabilitation (CDCR) to enter into an agreement with two additional counties, which have yet to be identified. Focusing on nonviolent offenders, the program provides for local law enforcement agencies to collaborate with CDCR in developing a multi-agency, multidisciplinary approach for preparing offenders for successful re-entry into the community. The program streamlines the assessment process by accelerating the time frames for identification of needs and matching services to the offender. The program design encompasses the entire life cycle of the inmate/parolee from presentence and commitment to the completion of parole. The program does not affect the length of an offender's prison sentence. Rather, it takes prompt advantage of the time in custody to treat addiction to alcohol and other drugs, treat mental and health related issues and improve education or vocational skills. Supervision levels assigned to program participants will continue to be based upon the completion of the Release Program Study, CDCR form 611, by the assigned parole unit. The parolee population of nonviolent and nonserious offenders are typically supervised at the control services level and a few at high control. Each SB 618 case will receive one additional point for duties performed relative to the monthly Community Round Table " CDC1 H1! (3i89i Regional Parole Administrators District Administrators Unit Supervisors Page 2 Meetings (CRTM). CRTM is explained in further detail throughout this policy. No points will be assigned for preparole cases or those where CRTM have been discontinued. Program Description: Participation in this program is voluntary and consists of the offender entering into an agreement prior to sentencing. The County Probation Department serves as the lead agency in the development of the Life Plan while the participant(s) is/are still incarcerated in the county jail. During this process, the Probation Officer conducts a strength-based assessment of the participant's dynamic and static risk factors, and profiles the offender's characteristics and predisposition for committing future crimes and recidivating. Other participating County Agencies concurrently conduct a comprehensive array of physical, behavioral, health (includes substance abuse and mental health), educational, and vocational assessments. The information gleaned from the concurrent assessment is consolidated into a Life Plan in which a course of action is established to assist the participant in successful re-entry into the community. The participant and his or her family are included in the assessment process and Life Plan development with the multidisplinary team. The Life Plan will follow the participant through sentencing, incarceration, re-entry planning, and parole. It is dynamic and changes as the participant reaches measurable goals or as modifications are needed. The Life Plan supplements the reception center assessment process in a way that will significantly reduce the participant's time at the reception center. For San Diego County participants, the reception centers are Richard J. Donovan and the California Institution for Women. The participant is then sent to the appropriate general population yard for programming best suited and available to his or her needs. While in custody, the participant will be assigned a Prison Case Manager (PCM) to ensure the services articulated in the Life Plan are received by the inmate, to the extent possible, in an expedited manner. Four months prior to release to parole, the PCM, inmate, Parole Planning & Placement (PPP) Parole Agent (PA) II, and CCM will meet to revise the Life Plan, with a focus on re-entry planning. Housing, transportation, and enrollment in community supportive services such as substance abuse and mental health treatment, work readiness training, and job placement will be considered. The CCM will also meet with the assigned Agent of Record (AOR) 30 days prior to release to modify the Life Plan as necessary. Upon release, the CCM will work collaboratively with the AOR by providing direct services and brokering other services as required. This will include transportation and crisis intervention within the first 72 hours of release, and follow up for referrals to community support services. The CCM will provide services for the first 12 months after release. Regional Parole Administrators District Administrators Unit Supervisors Page 3 Supplemental transitional services will be available for six additional months on an as needed basis for a potential 18 months of services. Contact with the CCM will be less frequent over time as the participant demonstrates success, as outlined in the by Life Plan while in the community. Pre- Parole Planning PPP staff will begin their preliminary assessment, via the automated Correctional Offender Management Profiling for Alternative Sanctions (COMP AS), 8 months prior to release, with the goal of completion 120 days prior to release. The COMP AS information will be incorporated into the Life Plan and available to the AOR prior to the participant's release to parole, via the COMP AS website. Regional Re-Entry Upon the receipt of the CDCR 611 preparole packet and Life Plan from the institution, the Regional Re-Entry Unit PAIl will assign the participant to the designated unit. The CDCR 611 will be stamped "SB 618 Program Participant" to clearly indicate the inmate/parolee is a participant of this program. Parole Unit Support Staff Upon receipt of the CDCR 611 preparole packet and Life Plan, parole unit support staff will prepare a field file, enter the required data into CalParole and forward it to the Unit Supervisor (US) or designee for assignment to a PA. Upon completion of the preparole assessment, support staff will return the CDCR 611 to the institution where the inmate is housed. The outside of the field file will clearly be stamped "SB 618 Program Participant." Community Case Manager The CCM is a contract employee whose role is to be a personal consultant and resource to the parolee participant. The objective of the CCM is to ensure the participant has all available resources and tools, as laid out in the Life Plan, for successful re-entry. The CCM responsibilities include the following: . . Coordinate and develop the pre-release portion of the Life Plan. CCM will pick up participant at the releasing institution and transport to proposed residence of record. Regional Parole Administrators ~istrict Administrators Unit Supervisors Page 4 . . . . . . . Unless other arrangements are required, the CCM will transport the parolee the next working day to the assigned parole unit for his or her initial interview. The AOR or Officer of the Day shall complete the initial interview and associated activities, as outlined in the Unit 6 Memorandum of Understanding. Transportation of parolee to designated housing or treatment center. Be on call the first 72 hours of the parolee's release for crisis intervention and resolution. Conduct periodic visits to the parolee's residence. Follow up on parolee attendance and progress in programs as outlined in the Life Plan. 0 Confirm with treatment provider parolee's attendance and participation in treatment programs; i.e., mental health, compliance with medication, drug treatment, educational programs, etc. 0 Meet with treatment provider regularly to confirm or consider modifying Life Plan as needed. Participate in preparole and post release CRTM with AOR. Review all CCM's documentation and case notes pertaining to the parolee, with the AOR, prior to the CRTMs, as outlined on page 5. Ae:ent of Record PreParole Planning: Approximately six months prior to release, the AOR receives the preparole packet and completes the following tasks: . . . . . Reviews COCR 6]] packet and the parolee's Life Plan. Meets with the CCM to review and revise, as necessary, the Life Plan ensuring all areas of risk and needs are addressed, with appropriate interventions. These areas of risk and needs include housing, transportation, medical, mental health, substance abuse treatment, education, job readiness or placement, as appropriate, and the brokerage of other social services as needed. This meeting will be conducted between 30 and 90 days prior to release. Updates to the Life Plan will be entered into the database by the CCM. Completes the COCR 6] ] and recommends Supervision level. Prepares the Conditions of Parole, COCR form] 5] 5. Submits COCR 6] ], COCR ]5] 5, and entire contents of the preparole packet to the Unit Supervisor for approval. Regional Parole Administrators District Administrators Unit Supervisors Page 5 Community Round Table Meetings . . . . The initial meeting will be completed within ten working days of release. The initial CRTM may be conducted at the time of the initial interview. The meeting will be chaired by the AOR and the required attendees will be the CCM and participant. It will take an estimated 30 minutes to complete the CRTM. During the meeting, the Life Plan is reviewed and modifications made as necessary. The CRTM may involve concerned family and other members of the community, as deemed appropriate by the AOR. Other participants in the CRTM may include, but are not limited to, the substance abuse treatment provider, Parole Outpatient Clinic Clinician, and housing provider. The time and place of the meeting will be coordinated by the CCM, who will also be responsible for notifying the appropriate parties and for arranging for the transport of the participant to the designated location. It is anticipated the meeting will be held at the parole office, in a room where confidentiality can be maintained in order to encourage open discussion with the parolee. After the initial CRTM, the meetings shall occur monthly until it is determined they are no longer necessary. CRTMs will be held for the first six months and thereafter, as specific needs, circumstances, or situations develop which threaten the participant's adjustment. Any factors or variables threatening the participant's adjustment sufficient to prompt a return to custody, would be reason for continued CRTMs. The objective of these additional meetings is to collaboratively identify the issues and develop strategic interventions to preempt the need for a return to custody. These CRTMs will be in addition to mandated face to face and collateral contacts, as required under current supervision specifications in the MOU. Life Plan Modifications: The Life Plan will be contained in a database unique to the SB 618 project that will be accessible by multiple agencies. The AOR will have access to the database to retrieve and input information as needed. Changes to the Life Plan are approved by the AOR in advance, and entered into the SB 618 database by the CCM after CRTM. Information received from the CCM and other CRTM members will be considered before changes are made to the Life Plan. Unit Supervisor Upon receipt of the COCR 611, preparole packet, the US will confirm the parolee as a participant in the SB 618 pre-release program and assign to a PA for completion. Upon completion of the COCR 611, the US will determine the appropriate supervision level. The Regional Parole Administrators District Administrators Unit Supervisors Page 6 US will authorize one additional point for the supervision of active SB 618 cases while the participant is engaged in ongoing CRTMs. When the SB 618 case no longer requires this action, no point will be added for that case. The US will ensure that the AOR participates in the preparole CRTM with the CCM. The findings of the AOR at the CRTM shall be documented on the CDCR form 1650D, Record of Supervision. The notes will include any modifications to the Life Plan and bases for the modification. Special conditions of parole will be based upon the collaboration with the CCM and approval by the US. Parole Reports: Violation reports, activity reports, discharge reviews and other associated tasks will be completed within time frames, as outlined in current policy and the Unit 6 Contract. SB 618 participants in custody pending revocation may be transferred to a CDCR reception center. Upon determining this, the agent of record will insure the CDCR 1018 notice of return to prison clearly indicates the parolee is an SB 618 participant. Collaboration with the SB 618 Representative at the San Diego County District Attorney's Office on the disposition of parole violations involving new criminal charges is expected due to the nature of the program. The AOR will solicit recommendations from the CCM on developing alternative sanctions in lieu of a return to custody, when appropriate. The CDCR, form 1676, Violation Report, will identify the subject as an SB 618 participant and recommend continued participation or exclusion based upon the elements of the violation in the evaluation section of the report. Cash Assistance: SB 618 cash assistance funds were allocated in the program budget for housing, transportation, and other necessities. DAPO cash assistance funds will be utilized in assisting participants in the SB 618 Program after SB 618 funds for the parolee are depleted. SB 618 program cash assistance funds will be issued by the CCM. Data Collection: SB 618 contains a research component. At the end of each month, the CCM gathers and forwards statistical data to San Diego Associations of Governments (SANDAG). Relevant information will be passed to the CCM during CRTM. SB 618 Program Retention: Participation in the program is voluntary and a parolee may withdraw at any time. The duration of the program is for the first 12 months following release and may be extended for cause up to six additional months as needed with a total possible time in the program of 18 months. There are situations that will prompt the parolee's consideration for exclusion by DAPO. Removal from the program will exclude the Regional Parole Administrators District Administrators Unit Supervisors Page 7 participant from receiving further SB 618 assistance or services. Reasons for removal from the program by parole staff will include: . . . Participation in a disruptive group, prison gang, or criminal street gang pursuant to Penal Code (PC) section 186.22(e). A conviction or finding of good cause at a parole violation hearing for any crime described under PC sections 667.5c or 1192.7c. Refusal to cooperate with or participate in the services provided. A return to prison in and of itself may not warrant exclusion. Any time in custody, whether pending revocation or in revoked status, will count toward the cumulative 18 months in the program. Every effort will be made by the AOR, CCM and service providers to utilize intermediate sanctions when warranted by the situation and when this option is in the best interest of public safety. Conviction of a misdemeanor or felony is not in and of itself grounds for exclusion; the nature and circumstances of the offense will first be considered. Every reasonable effort will be made to retain the parolee in the program, without compromising the public. New criminality, within the scope of SB 618 parameters, will be reviewed by the District Attorney's Office SB 618 Representative for continued participation in the program. Graduates of the SB 618 program and those excluded, will not be offered a second opportunity to participate. If you have any questions, please contact Steven Tucker, Parole Administrator, Field Support, DAPO, at (916) 323-4072. ~y.O~~ THOMAS G. HOFFMAN Director Division of Adult Parole Operations cc: Margarita Perez Steven Tucker ,-