Inter Technologies Proposal - Charlotte Cooperative Purchasing

Transcription

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Proposal for City of Charlotte, North Carolina
RFP# 269-‐2011-‐065 -‐ Technology Products and Associate Services
DUE: 2:00 P.M. EST, Wednesday, January 31, 2012
Prepared by David Brewster, Vice President on 1/25/2012
PO Box 1832, South Bend, IN 46634
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
Washington, DC | Hampton, VA | Charlotte, NC | South Bend, IN | Statesboro, GA | Laramie, WY | Phoenix, AZ
Table of Contents
A. Cover Letter!...............................................................................................................4
ITCʼs understanding of the Project:".................................................................4
Summary of our Approach"...............................................................................5
Summary of Costs to provide Services:"...........................................................5
Required Representations and Warranty"........................................................5
ITC Executive with authority to contract with Lead Public Agency"..................6
B. Executive Summary !.................................................................................................7
General Management Philosophy"....................................................................7
Proposed Project Team"....................................................................................7
Responsibilities of the Project Team"..............................................................13
Summary of Proposed Services"....................................................................13
C. Background and Experience!..................................................................................14
Official Name".................................................................................................14
Service Provider Background"........................................................................14
Proposing Organizationʼs Structure"..............................................................16
Guarantor"......................................................................................................18
Requests for Financial Information"................................................................18
Proposed Project Team"..................................................................................19
Past or Pending Judgments"..........................................................................19
Financial and Legal Considerations"..............................................................19
Management Approach".................................................................................19
Personnel Management"................................................................................22
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
References"....................................................................................................24
D. Proposed Solution!..................................................................................................29
Process"..........................................................................................................29
Transition Plan"...............................................................................................30
Project Plan"...................................................................................................31
Client Relationship Management"..................................................................33
Risk Management".........................................................................................33
Pricing"...........................................................................................................34
E. Required Forms!.......................................................................................................35
F. Exceptions to this RFP!.............................................................................................36
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
A. Cover Letter
Inter Technologies 9217 Linden Tree Lane
Charlo7e, NC 28277
Phone: 540.605.0016
Fax: 773.383.0754
Dear City of Charlo.e Purchasing Manager,
Inter Technologies Corpora2on, herea4er referred to as ITC, is grateful for the opportunity to submit this proposal to the City of Charlo;e, North Carolina. This proposal complies with the City’s statement of work and proposal. If there are any discrepancies between this document and the City’s proposal requirements will take precedent.
Inter Technologies Corpora2on (ITC) has over 11 years of experience designing, installing, and servicing audiovisual systems of the highest quality, with a core focus on mee2ng the expanding needs of state and municipal agencies, and the primary and secondary educa2on sectors. We have provided services to a pres2gious list of clients that includes the FBI, George Mason University, Lockheed Mar2n, the US Navy, and many others; we currently hold state AV contracts with Virginia and North Carolina, along with an agency contract with Georgia Southern University and a Federal AV GSA Schedule. Through our trained and professional staff, dealership status and discounts on the industry’s leading brands, high standards of quality and excellence, and efficient execu2on of services, our clients receive the highest quality of services at the best value and pricing. We understand the many choices you have when selec2ng a company to service your audiovisual technology needs; as your audiovisual technology partner, ITC will se;le for nothing less than your highest level of sa2sfac2on. Regardless of the job’s size, ITC will put the utmost care, a;en2on, and value in ensuring you receive an unparalleled experience with the highest level of professionalism, quality, and value. ITCʼs understanding of the Project:
We understand this project is aimed to achieve the following objec2ves for the City of Charlo;e and CCPA:
• Provide Par2cipa2ng Public Agencies a vehicle to purchase Technology Products and Associated Services
• Enable the Lead Public Agency to determine which Service Provider(s) and Proposed Solu2on
(s) will best meet the Lead Public Agency needs
• Provide a comprehensive compe22vely solicited Agreement offering Technology Products and Associated Services to Par2cipa2ng Public Agencies
• Achieve cost savings for suppliers and Par2cipa2ng Public Agencies through a single compe22ve solicita2on process that eliminates the need for mul2ple proposals
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
• Combine the volumes of Par2cipa2ng Public Agencies to achieve cost effec2ve pricing
• Reduce the administra2ve and overhead costs of suppliers and Par2cipa2ng Public Agencies. Summary of our Approach
ITC has a major presence in North Carolina, where its Charlo;e and Raleigh offices house excep2onal teams of qualified, professional technicians, and 3 of ITC's 4 senior officers take residence. For maximized efficiency and quality, ITC will leverage its Mishawaka, IN warehouse for design, programming, engineering departments, ini2al rack fabrica2on and assembly, tes2ng and purchasing opera2ons. Assembled and tested racks will be delivered to our local warehouse and then delivered and installed at the Agency’s Facility. The pre-‐assembled and pre-‐tested racks will substan2ally cut down the required installa2on 2me and field troubleshoo2ng, allowing for a smooth, fast, efficient execu2on of services. If necessary, ITC can leverage its na2onal resources to bring in addi2onal personnel and tools to complete any sized job. With over 70 trained and experienced employees, 8 company offices, and a $2 million bonding capacity, ITC has the technical exper2se, resources, and capacity to ‘comfortably’ execute services for any size of contract as required by the City of Charlo;e and CCPA. Summary of Costs to provide Services:
A comprehensive list of the brands we represent and the rela2ve discounts that we can offer has proudly been provided. We have also included a table of hourly service rates and percentages. We are proud to pass on the substan2al dealership discounts that we have achieved through steadily increased business and purchasing volume over the years. We are confident the price levels and total value of services contained herein are leaps and bounds ahead of the compe22on. Required Representations and Warranty
The informa2on contained in this Proposal or any part thereof, including its Exhibits, Schedules, and other documents and instruments delivered or to be delivered to the Lead Public Agency, is true, accurate, and complete. This Proposal includes all informa2on necessary to ensure that the statements therein do not in whole or in part mislead the Lead Public Agency as to any material facts.
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
ITC Executive with authority to contract with Lead Public Agency
As Vice President of Inter Technologies Corpora2on, David Brewster has the authority to contract with the Lead Public Agency and will act as ITC’s execu2ve representa2ve for this contract. We thank you again for the opportunity to provide services to the City of Charlo;e and CCPA. Sincerely,
David Brewster
9217 Linden Tree Lane
Charlo;e, NC 28277
Email: [email protected] Phone: 540.605.0016
Fax: 775.383.0755
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
7
B. Executive Summary
General Management Philosophy
Inter Technologies Corpora2on’s management philosophy is to provide cost-‐effec2ve, relevant audio-‐visual solu2ons by u2lizing an experienced, trained staff and by employing quality control measures at all points of produc2on. Our staff is trained, cer2fied where applicable, and enthusias2c. We test our systems before they leave our factory. We also test all the cables and infrastructure we install before the pre-‐built systems arrive on site. This reduces overall installa2on costs and onsite construc2on 2me. Systems are again tested by our staff before being submi;ed for final approval by our customers. This, in our experience, reduces call-‐back warranty issues. Proposed Project Team
Team Lead: David Brewster, CTS
Work History: Prior to founding Inter Technologies Corpora2on, David Brewster worked at the University of Notre Dame as a Videoconferencing Specialist from 2000 -‐ 2004
Previous Project Experience: As Vice President of ITC, David Brewster overseas all areas of the company while developing and maintaining rela2onships with ITC’s largest clients. David’s client base includes Georgia Southern University, University of Wyoming, and numerous clients across North Carolina. David managed the largest audiovisual installa2on in the history of North Carolina schools, inclusive of 40 classrooms, 3 auditoriums, 2 video-‐
conferencing rooms, 16 conference rooms and 2 observa2on areas; total project was valued over $3.2 million. Length of Employment: Since Inter Technologies’ founding in 2000
EducaPon and CerPficaPons: Master of Business Email: [email protected]
Phone: 540.605.0033
Fax: 775.383.0754
Administra2on (University of Notre Dame), CTS, AMX Advanced Programmer, Polycom Sales and Technical Cer2fica2on PO Box 1832, South Bend, IN 46634
Phone: 888.331.0782 | Fax: 775.640.6448
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Project Manager: Jon Brewster, CTS-I
Work History: Since founding Inter Technologies in June of 2000, Jon has designed and installed thousands of Pro AV system designs across the United States, from basic rooms to mul2million dollar systems. With over a decade of experience in Pro AV design experience, managing onsite/offsite installa2ons for mul2million dollar contracts, interac2ng with Consultants, Architects, General Contractors, and End Users, Jon has become one of the industry's leading experts. Jon's passion for AV technology, gaining personal rela2onships with clients, and con2nued educa2on help him deliver a superior level of service to his clients.
Previous Project Experience: CerPficaPons: • BS: Mechanical Engineering: Virginia Tech
• Cer2ficate in Execu2ve Management: University of Notre Dame
• CTS-‐I, CTS
• SynAudCon Audio Cer2fied
Project managed installa2on of over 350 classrooms valued at around $15,000 each for Tidewater Community College in last 2 years. Project managed Installa2ons at East Carolina University, totaling over $5 million. All installa2ons included Extron and Crestron components and Video-‐Conference and Video Capture capabili2es.
Length of Employment: Since 2000
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
9
Senior Engineer and Programmer: Tadz Juszczak, CTS-I
Work History: Tadz joined the Inter Technologies family immediately a4er gradua2ng from Virginia Tech with his Bachelor’s Degree in Electrical Engineering. Previous Project Experience: Cer2fied Crestron Programmer for over 350 classrooms valued at around $15,000 each for Tidewater Community College in last 2 years, two new buildings for Northern Virginia Community College valued between $750,000 and $1,000,000, and $1.7 million dollar new business school for the College of William and Mary. All installa2ons included Extron and Crestron components, video-‐conference and video capture capabili2es, and Biamp programming. Length of Employment: Since 2000
CerPficaPons: • CTS
• CTS-‐I
• Crestron Cer-fied Programmer
• Crestron DMC-‐E
• C++
• Extron -‐ Cer-fied AV associate
• Extron -‐ School of AV Technologies for System Designers
• Extron -‐ Cer-fied Control Associate
• Vista -‐ Spyder Cer-fied
• Polycom -‐ VGA Infrastructure
• Polycom -‐ VSG Technical Training
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
10
Field Superintendent: Dale Miller, CTS-I
Work History: Dale has quickly proven himself as one of ITC’s most technically knowledgeable and skilled technicians since joining the company in July of 2010. Dale comes from a background rich with audio produc2on, programming, and installa2on experience. Previous Project Experience: Dale has been the senior technician on ITC’s largest contracts across North Carolina, Georgia, and Virginia, including Tidewater Community College, East Carolina University, Georgia Southern University and more. All installa2ons have included Extron and Crestron components, video-‐conference and video capture capabili2es, and Biamp programming. Length of Employment: Since July, 2010
CerPficaPons: • CTS, • CTS-‐I
• Crestron Basic Programming
• Crestron Configura-on
• BiAmp Audia Cer-fied: Biamp Systems
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
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Senior Designer: Emily Klug, CTS
Work History: Prior to joining the Inter Technologies family, Emily was a CAD designer for an automo2ve company, where she become proficient with design drawing so4ware applica2ons and understanding complex working systems.
Previous Project Experience: Emily has been involved in the design process for over 350 classrooms valued at around $15,000 each for Tidewater Community College in the last 2 years and two new buildings for Northern Virginia Community College valued between $750,000 and $1,000,000. All installa2ons included Extron and Crestron components. All installa2on included Video-‐
Conference and Video Capture capabili2es. Length of Employment: CerPficaPons and QualificaPons:
• CTS cer2fied
• Proficient in the use of Design So4ware including AutoCAD and WireCAD
Since 2009
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
12
Remittance Officer: William (Bill) Brewster, CEO, MBA
Work History: Prior to founding Inter Technologies Corpora2on, Bill held joint posi2ons of Director of Technology and Director of Interna2onal Programs at the University of Notre Dame. Bill also served the Department of Energy as a project manager at Oak Ridge Na2onal Laboratory. Previous Project Experience: Developed and implemented a business plan to create a company to supply audio and visual needs of government, corpora2ons and universi2es in the Southeast of the United States. ITCis the 24th fastest growing technology company in the United States and an INC5000 company with sharp revenue growth in all three industries. Bill oversees company opera2ons, ensuring alignment of the company’s mission and strategy and maintains a close familiarity and involvement with all major company contracts
Length of Employment: Since founding ITC in 2000
QualificaPons and EducaPon:
• Masters of Science in Electrical Engineering, University of Texas, Arlington, TX, 1994
• Master of Business Administra2on, University of Notre Dame, 2002
• Six Sigma Black Belt
• Professional Engineer
• Department of Energy Cer2fied Project Manager
• Tau Beta Pi Engineering Honor Society
• Eta Kappa Nu Electrical Engineering Honor Society
Phone: 888.331.0782 | Fax: 775.640.6448
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Responsibilities of the Project Team
David Brewster, the Team Lead, will be ITC’s execu2ve representa2ve to the Lead Public Agency and corresponding Buyers for all POs received through this contract. He will be the single point of contact and hold decision-‐making authority for all future contracts. Jonathan Brewster will be the Senior Project Manager for all AV service POs received through this contract. Jonathan will oversee opera2ons of all project teams and coordinate between Vendors, Construc2on Trades, End-‐Users, Owners, and other Stakeholders involved in any related contract. Tadz Juszczak will be the Senior Engineer and Programmer for all new system designs and upgrades, ensuring all systems meet the required performance standards with maximized efficiency. He will be responsible for all control system programming and oversee the pre-‐fabrica2on, pre-‐tes2ng, and rack build-‐outs at our Mishawaka Warehouse. Tadz holds a wide range of Programming Cer2fica2ons and related Educa2on, qualify him to act in this capacity. As the Field Superintendent, Dale Miller will oversee all on-‐site installa2on teams ensuring that the systems are installed per contract requirements. In her capacity as the Senior Designer, Emily Klug will work closely with the Project Team to ensure con2nuity and intended performance of each System Design. She will be responsible for producing system drawings such as System Schema2cs and GUIs. Bill Brewster will be the Remi;ance officer and point of contact. Bill will work closely with Dave Brewster to ensure invoicing is properly 2med with an installa2on’s status and client’s sa2sfac2on levels. Summary of Proposed Services
Inter Technologies Corpora2on proposes to offer the following services:
• Design, Integra2on, Maintenance, and Training for a wide array of audiovisual systems:
Presenta2on Systems for Educa2on, Conferencing, Auditoriums, Houses of Worship, Stadiums
• Videoconferencing and Telepresence Systems
• Video Surveillance Systems
• Installed Professional Audio Systems
• Emergency No2fica2on and Paging Systems
• Digital Signage
• Video Walls and Command and Control Centers
• Structured Cabling • Product Sales for the Leading Industry Brands (See provided last of brands and accompanying discounts)
•
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
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C. Background and Experience
Official Name
Inter Technologies Corpora2on
Service Provider Background
• How long has ITC been providing services to local governments?
ITC has extensive experience providing services to City and State agencies and has been doing so since its founding in 2000. We currently hold state AV contracts with Virginia and North Carolina, along with an agency contract with Georgia Southern University.
• Describe the organizaJon and ownership:
Inter Technologies Corpora2on is a Virginia Class C Corpora2on. Here is our ownership breakdown:
Name
Percent Owned
Margaret Donna Brewster
26%
William Brewster
25%
Daniel Brewster
16.3%
David Brewster 16.3%
Jonathan Brewster
16.3%
Phone: 888.331.0782 | Fax: 775.640.6448
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• Include an organizaJon chart:
• Origin and State of IncorporaJon:
Inter Technologies Corpora2on was founded on June 8, 2000 in Virginia, as a Virginia Class C Corpora2on
• Background:
Prior to founding Inter Technologies Corpora2on, Bill Brewster was the Director Technology at the University of Notre Dame. Bill received his Electrical Engineering Degree from Virginia Tech University, and was a project manager with the Department of Energy at the Oak Ridge Na2onal Laboratory. Brothers Daniel and David Brewster worked for the University of Notre Dame as Video Conferencing specialists. Shortly a4er its founding, co-‐owner Jonathan Brewster and Director of Opera2ons Tadz Juszczak both graduated with engineering degrees and became full 2me with the company. Between the 4 brothers, the ownership team possessed extensive engineering and related technical knowledge, project management experience, and business acumen prior to founding Inter Technologies Corpora2on. • Current Size:
ITC currently employs 70 full and part-‐2me employees
Phone: 888.331.0782 | Fax: 775.640.6448
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• Experience with similar Technology Products and Associated Services Projects as described in this RFP:
ITC has extensive experience providing the Technology Products and Associated Services Projects to a pres2gious list of clients that includes the FBI, George Mason University, Lockheed Mar2n, the US Navy, and many others. We have successfully executed related contracts valued at over $3 million, delivering the highest quality of services and finishing products on-‐schedule and within budget. Proposing Organizationʼs Structure
• Describe your total organizaJon, including any parent companies, subsidiaries, affiliates, and other related enJJes
ITC is a C-‐Corp with offices located throughout the United States including three in North Carolina. Two owners and officers of ITC are physically located in the City of Charlo;e. ITC does not have a parent company or subsidiaries.
Phone: 888.331.0782 | Fax: 775.640.6448
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• Describe the ownership structure of your organizaJon, including any significant or controlling equity holders
The ownership structure of ITC is as follows:
Name
Percent Owned
Margaret Donna Brewster
26%
William Brewster
25%
Daniel Brewster
16.3%
David Brewster 16.3%
Jonathan Brewster
16.3%
• Provide a management organizaJon chart of your overall organizaJon, showing director and officer posiJons and names and the reporJng structure. PO Box 1832, South Bend, IN 46634
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
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• Provide detailed informaJon for the Technology Products and Associated Services business segments of your organizaJon, showing the reporJng structures within these segments and among these segments and the overall organizaJon
The following chart outlines the general business segments of ITC, and how they all fit together. • Describe any organizaJonal changes such as divesJtures, acquisiJons, or spin-‐offs involving such business segments that have occurred in the latest two (2) years or are anJcipated in the future. There have been no dives2tures, acquisi2ons or spin-‐offs in the past two years nor are any planned in the future.
Guarantor
Inter Technologies is a C Class Corpora2on with no Guarantor
Requests for Financial Information
If requested, Inter Technologies will provide all of the required financial informa2on in sec2on 5.6 to the Lead Public Agency within 24 hours
Phone: 888.331.0782 | Fax: 775.640.6448
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19
Proposed Project Team
The Proposed Project Team is as follows:
•
•
•
•
•
•
Team Lead and ITC ExecuPve RepresentaPve: David Brewster, CTS
Senior Project Manager: Jonathan Brewster, CTS-‐I
Senior Engineer and Programmer: Tadz Juszczak, CTS-‐I
Field Superintendent: Dale Miller, CTS-‐I
Remi7ance Officer: William Brewster, CEO, MBA
Detailed informa2on on each Team Member and the Project Team Responsibili2es can be found in Sec2on B of this proposal. Past or Pending Judgments
Inter Technologies Corpora2on has no past or pending judgements Financial and Legal Considerations
If requested, Inter Technologies will provide all of the required financial informa2on in sec2on 5.9 to the Lead Public Agency within 24 hours
Management Approach
• Describe your organizaJon’s customer service philosophy and describe how it is communicated and reinforced throughout the organizaJon
From the first day of employment each of our employees learn, internalize, and ‘buy in’ to our customer-‐centric philosophy and approach. We exist to help our customers navigate the complex world of AV and ul2mately obtain and exceed enhanced communica2on, increased performance, and posi2ve bo;om line results. We view our client rela2onships as partnerships, constantly finding ways to add value to the clients’ AV needs. This is reflected in our company documenta2on and all of our internal mee2ngs. Employees are recognized for ordinary and extraordinary acts customer service, but are not mo2vated to provide such service by incen2ves; they do so because they take pride in their work and experience the highest levels of sa2sfac2on knowing they have added true value to our clients. • Describe your organizaJon’s approach to total quality management, and describe your organizaJon’s total quality plan
ITC employs the Quality Control Management System into all aspects of the company’s opera2ons. This system and policy can be summarized as follows: deliver required and requested technology products within schedule, scope and cost that meet and exceed our customer’s requirements. We have a Quality Control Manager (QCM) who is responsible for the implementa2on and administra2on of the QCMS. This is achieved through management of the audit func2on and by PO Box 1832, South Bend, IN 46634
Phone: 888.331.0782 | Fax: 775.640.6448
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coordina2ng and monitoring cross-‐func2onal ac2vi2es that ensure the requirements of the standards are fully implemented and maintained.Company personnel at all levels of the organiza2on have the mandate to adhere to the tenets of the QCMS and work within its guidelines to conform to the requirements of the applicable to ISO and Government quality standards. The QCM has the necessary authority to resolve all quality issues within the organiza2on and to communicate with customers on quality issues. In the event that a quality issue cannot be mutually resolved by management or staff, the execu2ve management has the final authority within the dictates of the applicable quality standard. Here is a diagram of our QCMS structure:
• Describe your organizaJon’s conJnuous improvement program and how your current customers benefit from your service improvements
Our rigorous and comprehensive con2nuous improvement program (outlined below) benefits our clients in the form of reduced installa2on expenses and overall costs, improved system performance and quality standards, quick iden2fica2on and resolu2on of any installa2on and service issues, and receiving the highest levels of professionalism from all of ITC’s employees
A. Ordering
B. Customer Complaints
1. All customer complaints are to be sent to the QCM
a. Enter into a Customer Complaint log
b. Review the complaint
c. Establish appropriate ac2on
d. Implement ac2on
e. Check with customer for acceptable closure
2. Review customer complaints monthly
a. Number of complaints
b. Type of complaints
c. Type of correc2ve ac2ons
d. Evaluate for changes in processes to eliminate re-‐curing complaints
C. Data Analysis
1. The following analysis will be conducted as necessary
a. Order expecta2ons verse actual
b. Customer Sa2sfac2on
D. Correc2ve and Preven2ve Ac2ons (CAPA)
1. All problems reviewed for CAPA
a. Assign to appropriate personnel for inves2ga2on
b. Evaluate the root cause
c. Have root cause reviewed by management
d. Brainstorm a correc2ve ac2on
e. Have proposed correc2ve ac2on approved by management
f. Implement correc2ve ac2on
g. Validate that the correc2ve ac2on resolved the problem
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h. Evaluate whether addi2onal preven2ve ac2ons need to be taken
i. If so open a preven2ve ac2on
(a) If so the correc2ve ac2on will be closed a4er the preven2ve ac2on has been completed successfully
ii If not close the correc2ve ac2on
2. Quarterly review all correc2ve ac2ons
a. Number of correc2ve ac2ons
b. Type of defects, problems found
c. Type of correc2ve ac2vity
d. Any re-‐occurrences
e. Iden2fy any addi2onal improvement ac2vi2es to be taken.
E. Discrepant Material
1. Equipment
a. Report to appropriate func2on
b. Track
i. Type of discrepancy
ii. Time to correct
2. Materials
a. No2fy supplier
b. Acquire replacements
c. Have supplier provide preven2ve ac2on for future deliveries.
3. All equipment and material discrepancies will be reported and evaluated in the CAPA process.
F. Audits
1. Conduct audits as required
2. Take appropriate ac2on
a. Open a CAPA
b. Resolve customer complaints
c. Evaluate process effec2veness
3. Report summary sta2s2cs to management annually
G. Customer Sa2sfac2on
1. Gather informa2on on customer sa2sfac2on
a. Evalua2on forms
b. Customer surveys
2. Evaluate for
a. Sa2sfac2on level
b. Desired improvements
H. Management Review
1. Management will conduct a quarterly review of the QCMS including all of the following.
a. Results of audits
b. Customer Feedback
c. Process performance
d. Product conformity
e. Status of correc2ve and preven2ve ac2ons
f. Follow-‐up ac2ons from previous management reviews
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g. Changes that could affect the QCMS
h. Recommenda2ons for improvement
2. The output of the management review will include any decisions and ac2ons related to
a. Improvement of the effec2veness of the QCMS and its processes
b. Improvement of service and product related to customer requirements
c. Resources needed.
• Describe your organizaJon’s experiences in adapJng to changing technologies. As a Technology Company, we have to lead by example in adop2ng the latest technologies into the ways we do business. We also need to lead by example in making sure that such adapta2ons make sense and ul2mately achieve a specific goal and increase bo;om-‐line results. Many companies take a cart-‐before-‐the-‐horse approach to adop2ng new technology (i.e. “I know that we NEED this new, cuung-‐edge piece of equipment, but I’m not sure exactly how, or why.”). Before making an upgrade or adapta2on, we make sure that we are aware of the alterna2ve op2ons, and, once a new technology is adopted, that our employees are briefed and trained for the new transi2on. We have seen many innova2ons (some true innova2ons, others just marke2ng ploys) over the years in the AV industry, many of those have been transient and done more harm than good; we make sure that our excitement about a new technology doesn’t get the upper hand and that our decision makes sense and serves a specific purpose. We have adopted video-‐conferencing into our internal processes, and, currently, are taking full advantage of the latests advances in Cloud Compu2ng and Digital Technology. Overall our experiences have been posi2ve, as each decision has been carefully and democra2cally made. Personnel Management
• Describe the key individuals, along with their qualificaJons, professional cerJficaJons and experience that would comprise your organizaJon’s team for providing Services to the Lead Public Agency:
The Proposed Project Team is as follows:
•
•
•
•
•
•
Team Lead and ITC ExecuPve RepresentaPve: David Brewster, CTS
Senior Project Manager: Jonathan Brewster, CTS-‐I
Senior Engineer and Programmer: Tadz Juszczak, CTS-‐I
Field Superintendent: Dale Miller, CTS-‐I
Remi7ance Officer: William Brewster, CEO, MBA
Detailed informa2on on each Team Member including his/her qualifica2ons, professional cer2fica2ons and experience, and the Project Team Responsibili2es can be found in Sec2on B of this proposal.
Phone: 888.331.0782 | Fax: 775.640.6448
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23
• Explain how your organizaJon ensures that personnel performing technical support services are qualified and proficient: ITC employs a robust entry training program for all Employees. Employees begin training at the Mishawaka Central Warehouse to gain familiarity and proficiency in the processes and standards involved with pre-‐fabrica2on, pre-‐tes2ng, rack assembly, and system programming. Following the training at the Central Mishawaka Warehouse and the review of the company’s Management, HR, and Engineering teams, employees are then sent to on-‐site installa2ons, where they work under the close supervision of the Field Superintendent. During this phase employees learn the proper skills and techniques required for becoming a L1 technician. Ongoing training is provided at minimum on a bi-‐
annual basis to all employees at Formal ITC mee2ngs. Addi2onally ITC provides InfoComm CTS, CTS-‐I, and CTS-‐D cer2fica2on resources, along with incen2ve packages for all employees to obtain these cer2fica2ons. As formal training/cer2fica2on opportuni2es arise with our Manufacturer Suppliers, ITC sends the maximum allo;ed amount of employees to these sessions. We are a cer2fied InfoComm Emerald Seal AV provider (CAVSP Emerald). This means that 35 percent of all Customer Service, Sales and Technical staff must have and maintain general or advanced CTS cer2fica2on or certain InfoComm Academy course comple2on. All our technicians also have at least two years experience in the audio-‐visual integra2on field. Our experienced staff allows us to complete our audio-‐visual installa2ons right the first 2me. This reduces total cost of the project and enables us to pass the savings on to our customers.
• Describe your organizaJon’s approach, policies, and experience with respect to deployment of your personnel:
All ITC Employees review, comply with and sign, and are tested on ITC’s Employee Handbook, which delineates in great detail all of ITC’s strict employee and on-‐site policies. We have an ongoing Safety Training program, ensuring the employees act in accordance with all OSHA safety laws while on and off site. Our safety record is excellent and minimal on-‐site issues have arisen with our employees in over 11 years of business. • Has your organizaJon been the subject of a dispute or strike by organized labor within the last five (5) years? Describe the circumstances and the resoluJon of the dispute:
Inter Technologies Corpora2on has not been the subject of a dispute or strike by organized labor within the last 5 years or ever since its founding in 2000. PO Box 1832, South Bend, IN 46634
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
24
References
Provide an organizaJon name, address, contact name, and contact telephone number for five (5) customers of comparable size and scope of service that your Company has been under contract with to provide products and services substanJally similar to Technology Products and Associated Services for during the past two (2) years
I.
I. Tidewater Community College: Contract Amount $2 million+ (Ongoing)
ITC has provided extensive service to Tidewater Community College in recent years. Installa2ons have been completed on a newly-‐developed student recrea2on center in Downtown Norfolk, the School of Culinary Arts, and hundreds of classrooms across its many campuses. ITC is currently in the process of migra2ng the en2re college, located in 5 ci2es, to a system to allow remote monitoring, VOIP to the classroom and Emergency No2fica2on Services to each room.
Tidewater Community College
John Morea
Director Audio Visual Services
121 College Place
Norfolk VA, 23510
757-‐822-‐1932
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
25
II. II. Georgia Southern University: Contract Amount, $3 million
ITC has held an agency contract with GSU since 2008. Through this contract ITC has designed, installed, and serviced all of GSU’s audiovisual, videoconferencing, digital signage and room capture needs. This includes all new construc2on plus current classroom AV upgrades. ITC has installed over 100 rooms for GSU. These rooms include VTC classrooms, Auditoriums, Conference Rooms, Nursing Labs, and a Student Ac2vity Center
Georgia Southern University
Raymond L Stephens, CTS
Informa2on Systems Coordinator
Center for Academic Technology Support
Telephone: (912) 478-‐1297
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
26
III. East Carolina University: Contract Amount, $5 million (ongoing)
ITC has provided extensive services to ECU across numerous contracts. Recently, ECU contracted to ITC to ouwit their new 303,000 sq. 4 Health Sciences building, which included over 40 classrooms, 3 auditoriums, 2 videoconferencing rooms, 16 conference rooms, and 2 observa2on areas. ITC furnished and installed a complete AV suite in each of these rooms. It then linked the en2re system together for remote monitoring through the University’s network. Part of the programming consisted of auto-‐shutdown, remote no2fica2on of lamp life, room use, and the4-‐preven2on measures, and typical room control func2ons. Audio/Video Capture and playback systems were installed to allow for storage of mee2ngs and classes, capable of being played back through the IP or local monitors. This storage/retrieval system is encrypted and password protected to ensure only authorized users can view the stored audio and video. Programming was done so all room func2ons could be accessed by a University or ITC support technician remotely to decrease the expensive costs of maintenance and trouble 2ckets. All projectors were op2mally configured using Extron signal genera2ng tes2ng equipment. All audio was tested to ensure proper phase and channel matching. ITC has found that an aggressive, comprehensive cer2fica2on process in the systems it installs leads to a higher quality system that is free from simple errors; this rigorous process is incorporated into all of our installa2ons. East Carolina University
Aus2n 137-‐b
Greenville, NC 27384
Jerry Childs, AV Specialist
Phone: 252-‐328-‐9542
III.
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
27
IV. Northern Virginia Community College: Contract Amount $2 million (ongoing)
ITC and Lee Hartman and Sons (LHS) have installed over 100 audio/visual systems for Northern Virginia Community College. Rooms vary in complexity from a simple projector, screen and wall plate to more complex system that include the previous, but add plasmas, speaker systems, control systems, Extron, racks, and media sources. All programming was done by ITC and LHS staff. ITC has maintained these rooms for over four years and con2nues to add more rooms.
We are currently in the process of incorpora2ng a new design that will enable remote monitoring of every room at each campus from a central loca2on. This is their first college-‐wide system and will incorporate mul2ple campuses. This design was done en2rely by ITC and LHS who runs the maintenance on the majority of the rooms. Northern Virginia Community College
4001 Wakefield Chapel Road
Annandale, VA 22003
Bruce Ghofrany
Phone: 703.323.4259
IV.
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
28
V. Vance Granville Community College (Henderson, NC)
Inter Technologies Designed and installed an indoor and outdoor emergency response no2fica2on system at Vance Granville Community College. The design consisted of strategic placement of speakers in order for 100% audio coverage inside and outside of the buildings. Each speaker is independently assigned so if an emergency happened in a certain area or campus, a no2fica2on could be sent to that desired loca2on without affec2ng the other campuses or areas. Vance Granville Community College
200 Community College Rd
PO Box 917
Henderson, NC 27536
Dr. Ken Lewis
Phone: 252-‐213-‐0490
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
29
D. Proposed Solution
Process
What steps will your organization take to ensure that the transition/implementation for the Project
runs smoothly?
Here is our standard approach that will be u2lized to fulfill any service contract with the Lead Public Agency ahead of schedule, within budget, and most-‐importantly, to your sa2sfac2on: Project Kick-‐Off and Engineering ITC’s approach to the City of Charlo;e’s Lead Public Agency audiovisual technology installa2ons will rely on a founda2on of our proven client-‐focused process of ongoing communica2on, 2meliness, and professionalism. Your Lead Public Agency will receive a dedicated, talented project team, composed of Team Lead Execu2ve David Brewster, Project Manager Jonathan Brewster, Senior Engineer and Programmer Tadz Juczszak, Senior Field Superintendent Dale Miller, and Designer Emily Klug. Upon project award, ITC’s project team will begin with a kick-‐off mee2ng with the Lead Public Agency. At this mee2ng ITC, the Lead Public Agency, and any stakeholders will collec2vely determine and establish project goals, milestones, and a final project schedule for the en2re AV installa2on. From here we will thoroughly review and complete Early Submi;als and Shop Drawings to the Lead Public Agency and the Consultant (if applicable). We will begin equipment procurement and delivery coordina2on immediately following approval of this documenta2on. As the Project Manager, Jonathan Brewster will closely manage the installa2on schedule, proac2vely communicate with David Brewster, the Team Lead, so David can provide the Lead Public Agency and Consultant (if applicable) with status updates, manpower management, and any impacts to the overall schedule.
Project Phasing and Staffing
ITC will manage this project in stages so we can most efficiently u2lize and mobilize our technicians to meet the project schedule while upholding the highest stands of quality and professionalism.
Projects will be assigned two installa2on teams, both under the management of Project Manager Jonathan Brewster. One team will focus on the installa2on of infrastructure, cabling, and On-‐site cabling and infrastructure
Shop assembly, pre-‐fabrica2on, and pre-‐tes2ng
Field installa2on
System commissioning and training
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
30
equipment, while the engineering team manages the pre-‐assembly, pre-‐programming, pre-‐tes2ng, and shop drawings, out of our Mishawaka, IN headquarters. As each system is ready for final installa2on, both teams will coordinate under the direc2on of the Project Manager, to efficiently complete the installa2on. Post-‐InstallaJon
Once installa2on is complete ITC will complete the programming and begin the final system tes2ng and commissioning. All programming details, such as touch panel snapshots, will be submi;ed to the Lead Public Agency for approval. ITC will coordinate end-‐user training dates with the Lead Public Agency and the Consultant (if applicable) a4er the comple2on of all systems.
Transition Plan
If applicable to the Product or Service, the Company shall prepare and submit to the Lead Public
Agency for approval a comprehensive and detailed Transition Plan, which describes in detail all
tasks and resources associated with the transition of Technology Products and Associated Services
to the Company with minimum disruption to the Lead Public Agency’s operations.
To ensure that the Lead Public Agency has a smooth, quick, and painless transi2on, ITC takes the following steps:
• Leverage Central Warehouse and local offices for Equipment Storage un2l all equipment has been received and the project is ready to move to the installa2on Phase
• Leverage Central Warehouse for pre-‐fabrica2on, pre-‐tes2ng, and ini2al rack assembly, minimizing the amount of 2me required for on-‐site installa2ons while maximizing quality control and system performance
• Schedule and Perform on-‐site installa2on based around the Lead Public Agency’s down-‐2me at the facility. This includes performing installa2ons outside of normal business hours. • Minimize the amount of 2me a system is par2ally-‐installed at the Lead Public Agency’s facility. We aim to complete all installa2on phases on the same day
• If an installed item is in need of repair or replacement, ITC can implement a temporary solu2on (iden2cal replacement or alterna2ve short or long-‐term solu2on)
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
31
Project Plan
Submit a Project Plan (preferably in MS Project format) to describe, to the best of your ability, all
times, tasks and resources associated with the implementation of the Project.
A general project plan and 2meline has been provided on the following page. PO Box 1832, South Bend, IN 46634
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
32
Task
General Project Plan and Timeline
Typical Amount of Days
Special Notes
63
This number differs substan0ally based upon the scope of work. Typical length of a $1 million contract is 2 -‐ 3 months; earlier comple0on 0me can be achieved if required.
Award
1
Project Kickoff
1
Engineering, Pre-‐construcBon DocumentaBon approval, Procurement, and Pre-‐tesBng
23
Equipment Submi-al to Consultant
1
Consultant Review and Approval -‐ Equipment Submi-als
1
ITC Procurement
14
Submit Pre-‐construc@on documents to Consultant for review
1
Meet with consultant to review drawings
1
Revised pre-‐construc@on documents for submi-al
1
Consultant review -‐ revised pre-‐construc@on documents 1
Send approved documents to Consultant for submi-al
1
Pre-‐test & Pre-‐program all equipment
1
Ship equipment to Client Shipping Loca@on
1
Onsite Rough-‐In and Infrastructure
15
This number differs substan0ally based upon the scope of work. Typical length of a $1 million contract is 2 -‐ 4 weeks; earlier comple0on 0me can be achieved if required.
Onsite InstallaBon, TesBng, and Commissioning 15
This number differs substan0ally based upon the scope of work. Typical length of a $1 million contract is 2 -‐ 4 weeks; earlier comple0on 0me can be achieved if required.
System DemonstraBons, Training
7
Final Inspec@on
5
Closeout Submi-als
1
Complete opera@onal training with Consultant and Client 1
Final Acceptance 1
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
33
Client Relationship Management
Describe the communications scheme that your organization will use to keep the Lead Public
Agency informed about the progress of the Project:
As ITC’s Execu2ve Team Lead and Representa2ve to the Lead Public Agency, David Brewster will act as ITC’s single point of contact and maintain regular communica2on throughout all stages of every contract. Communica2on will be verbal and wri;en, to ensure both par2es have complete records of a project’s communica2on history. This ensures accountability and a reliable reference resource for each project. Both verbal and wri;en communica2on will remain consistent, ensuring the client receives the same informa2on and thus develops the same set of expecta2ons regardless of the communica2on medium. For small Contracts totaling less than a week’s 2me, Mr. Brewster will maintain daily communica2on with the client contact and keep the Contrac2ng Officer updated on all per2nent informa2on rela2ng to the execu2on of the Contract. For installa2ons that include mul2ple rooms and mul2-‐week installa2on 2me windows, Mr. Brewster will provide weekly updates to the client contact keep the Contrac2ng Officer updated on all per2nent informa2on rela2ng to the execu2on of the Contract.
Risk Management
Describe the risks associated with the Project or associated Agreement. What contingencies have
been built in to mitigate those risks?
This contract presents the typical risks associated with technology product purchases. They can be summarized in the following categories:
Supply Chain DistribuJons – Over the years many integrators have seen their supply chains disrupted by unforeseen events such as the Tsunami in Japan last year. ITC maintains mul2ple na2onal warehouses and suppliers to overcome, as much as possible these disrup2ons. ITC will also work closely with the client, when possible, to find alternate solu2ons to their technology needs. These solu2ons may become permanent or just be temporary while the original components are in backlog. ITC works through its customer service programs and quality management systems to ensure the client knows the situa2on as far in advance as possible.
Access to Capital – Many integrators find themselves overwhelmed with orders and as a result quickly expend their available capital. ITC maintains sufficient equity and Lines of Credits to accommodate this and numerous other State, Regional and Federal product and service contracts. We have close rela2onships with regional and na2onal banks that enable us to meet our clients purchasing needs.
Shipping Delays – When necessary ITC will deploy its own fleet of vehicles to make deliveries. In addi2on we maintain accounts with numerous na2onal freight companies for normal shipping needs.
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
34
Labor RelaJons and shortages – ITC maintains a sufficient level of employees distributed around the country to service this contract. We also regularly hire addi2onal employees when workload dictates the ac2on. Our workforce is mobile and can be called upon for short temporary reloca2ons to service expanding contracts.
Pricing
Our Bid Pricing Forms have been provided on the proceeding pages. PO Box 1832, South Bend, IN 46634
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
RFP 269‐2011‐065
AUDIO VISUAL PRODUCTS
Note: All net costs are to FOB Destination. Vendor (OEM)
AJA
AKG
AMX
Analog Way
Anton Bauer
APC
ARRI
Atlas Sound Audio Technica
Barco
Berkey
Biamp
BMS
Buhl
Cables to Go
Canon
Christie
Christie
Christie
Clearone
Computer Comforts
Crestron
Crestron
Crestron
Crown
Da‐Lite
Da‐Lite
Dedolight
Denon/Marantz
Dolgin
Draper
Element Technica Category (i.e. accessories, mixers, cases, projectors, etc)
Price List
Recording
www.aja.com
Microphones
www.akg.com
Control
www.amx.com
Switchers
www.analogway.com
Cameras
www.antonbauer.com
Power Conditioners
www.apc.com
Cameras
www.arri.de
Speakers
www.atlassound.com
Microphones
www.audio‐technica.com
Projectors
www.barco.com
Cameras
www.berkeysystem.com
Mixers
www.biamp.com
Mounts
http://www.locdown.com
Lens
www.navitar.com
Cables
www.cablestogo.com/
Projectors, Cameras
www.canon.com
DLP Projectors
www.christiedigital.com
LCD Projectors
Accessories
Mixers, Audio‐Conference
www.clearone.com
Lecterns
www.computercomforts.com
Control
www.crestron.com
Audio‐Visual Switchers
www.crestron.com
Cables
www.crestron.com
Amplifiers
www.crownaudio.com
Screens
www.dalite.com
Lecterns
www.dalite.com
Cameras
www.dedolight.com
Receivers, Bluray players, Recowww.denon.com
Cameras
www.dolgin.net
Screens
www.draperinc.com
Cameras
www.elementtechnica.com
Percentage Discount from List
10.00%
16.00%
33.00%
21.00%
10.00%
20.00%
10.00%
31.00%
21.00%
22.00%
10.00%
26.00%
20.00%
16.00%
26.00%
17.00%
31.00%
36.00%
11.00%
21.00%
15.00%
34.00%
34.00%
34.00%
21.00%
26.00%
26.00%
10.00%
21.00%
10.00%
26.00%
10.00%
ELO
Epson
Epson
Extron
Extron
FiberLink
Furman
Glassboards
Hitachi
HP
Hyundai
Inter Technologies
JBL
Jupiter Systems
JVC
Ken‐A‐Vision
Kensington
Kessler
Kino Flow
Klipsch
LG
LG
Liberty
Liberty
Listen
Lumens
Manfrotto
Middle Atlantic
Milestone
Miller's Millwork
Mitsubishi
MooreCoInc
NEC
Panasonic
Peerless
Pelican
Polycom
Polycom
Polycom
LCDS
Projectors
Visualizers
Switchers
Control
Switchers
Power Conditioners
Screens
Projectors
LCDs
LCDs
Cables
Speakers
Switchers
Bluray Players
Visualizers
Locks
Cameras
Cameras
Speakers
LCDs
VCR/DVD/Bluray
Switchers
Cables
Headphones
Visualizers
Cameras
Racks
Mounts
Racks
LCDs, Projectors
Screens
Projectors
Projectors/Whiteboards
Mounts
Racks
Video‐Conference
Audio‐Conference
Service
www.elotouch.com
www.epson.com
www.epson.com
www.extron.com
www.extron.com
www.extron.com
www.furman.com
www.clarusglassboards.com
www.hitachidigitalmedia.com
http://welcome.hp.com/country/us/en/prodserv/computer‐monitors.html
www.hyundaiit.com
www.intertech.tv
www.jblpro.com
www.jupiter.com
www.jvc.com
ken‐a‐vision.com
www.kensington.com
www.kesslercrane.com
kinoflo.com
www.klipsch.com
www.lg.com
www.lg.com
www.libertycable.com
www.libertycable.com
www.listentech.com
www.lumens.com
www.manfrotto.us
www.middleatlantic.com
www.chiefmfg.com
www.millersmillworks.com
www.mitsubishi‐presentations.com
moorecoinc.com
www.necusa.com
www.panasonic.com
www.peerlessmounts.com
www.pelican‐case.com
www.polycom.com
www.polycom.com
www.polycom.com
10.00%
27.00%
27.00%
21.00%
21.00%
10.00%
21.00%
10.00%
21.00%
10.00%
16.00%
10.00%
26.00%
10.00%
16.00%
16.00%
15.00%
10.00%
10.00%
15.00%
26.00%
16.00%
11.00%
26.00%
16.00%
16.00%
10.00%
16.00%
23.00%
26.00%
11.00%
10.00%
21.00%
11.00%
21.00%
10.00%
19.00%
19.00%
6.00%
QSC
Raxxess
RCI Custom
RiseVision
RGB Spectrum
Sabine
Sachtler
Samsung
Samsung
Sanyo
Sennheiser
Sekonic
Sharp
Shure
Small HD
Sonic Foundry
Sony
Spectrum Industries
Tannoy
Toshiba
Tram
Tripplite
Vaddio
Valcom
Vista
Wolfvision
Zacuto
Amplifiers
Racks
Wallplates
Digital Signage
Switchers
Microphones
Cameras
LCDs
Visualizers
Projectors
Microphones
Cameras
LCD
Microphones
lcd
Recording
LCD/Projectors
Racks
Speakers
DVD
Microphones
Power Conditioners
Cameras
Speakers
Switchers
Visualizers
Cameras
www.qscaudio.com/
www.chiefmfg.com/Racks
www.rcicustom.com
www.risevision.com
www.rgb.com
sabine.com
www.sachtler.com
www.samsung.com
www.samsung.com
www.sanyo.com
www.sennheiserusa.com
www.sekonic.com
www.sharp.com
www.shure.com
smallhd.com
www.sonicfoundry.com
pro.sony.com
www.spectrumfurniture.com
www.tannoy.com
www.toshiba.com
www.trammicrophones.com
www.tripplite.com
www.vaddio.com
www.valcom.com
www.wolfvision.com
http://www.zacuto.com
17.00%
16.00%
11.00%
10.00%
14.00%
26.00%
10.00%
33.00%
33.00%
21.00%
23.00%
10.00%
15.00%
30.00%
10.00%
16.00%
10.00%
40.00%
26.00%
20.00%
10.00%
20.00%
10.00%
10.00%
16.00%
21.00%
10.00%
RFP 269‐2011‐065
AUDIO VISUAL SERVICES INCLUDING MAINTENANCE
Description
Technician Level 1
Technician Level 2 (CTS)
Technician Level 3 (CTS‐I)
Certified Programming
Certified Audio Programming
Project Management
Four Hour Response
Eight Hour Response 24/7
Eight Hour Response Business
Rental Rates
Price (List as either hourly or fixed)
34.00
49.00
74.00
74.00
74.00
74.00
25% of Contract Value
30% off ITC List Rental Rates
35
E. Required Forms
The required Bid Forms have been provided on the proceeding pages
Phone: 888.331.0782 | Fax: 775.640.6448
www.intertech.tv
Section 7
Required Forms – Form One
REQUIRED FORM 1 - REQUEST FOR PROPOSALS ACKNOWLEDGEMENT
The Service Provider hereby certifies receipt of the Request for Proposals for the City of
Charlotte, North Carolina RFP #269-2011-065, Technology Products and Associated Services.
This form should be completed upon receipt of the Lead Public Agency’s Request for Proposals
and faxed in time for the Lead Public Agency to receive it by or before December 12, 2011.
Please fax the completed RFP Acknowledgement Form to the attention of:
Jeanne Simmons
Procurement Services Division
Fax: 704-632-8256
1/28/12
Date: _________________________
Authorized Signature: _____________________________________________________
Vice President
Title: _________________________________________________________________________
Inter Technologies Corporation
Company Name: _______________________________________________________________
David Brewster
Contact Name: _________________________________________________________________
[email protected]
Contact E-mail address: __________________________________________________________
Please check the appropriate space below and provide the requested information:
_____We plan to attend the Pre-Proposal Conference and plan on submitting a Proposal
Indicate number of attendees:
x
_____We do not plan to attend the Pre-Proposal Conference but plan on submitting a
Proposal
_____We do not plan to attend the Pre-Proposal Conference for the following reason:
Reason for not
attending:_____________________________________________________________________
_____We do not plan on submitting a Proposal for the following reason:
Please assist the City in understanding why your company has chosen not to submit a Proposal:
______________________________________________________________________________
______________________________________________________________________________
TECHNOLOGY PRODUCTS AND ASSOCIATED SERVICES
RFP# 269-2011-065
December 2, 2011
43

Inter Technologies Proposal - Charlotte Cooperative Purchasing

Transcription

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