Short Range Transit Plan 2006-2011
Transcription
Short Range Transit Plan 2006-2011
OMNITRANS 1700 West Fifth Street z San Bernardino z California 92411 Phone: 909.379.7100 z Fax: 909.889.5779 z Web site: www.omnitrans.org OMNITRANS Fiscal Year 2006 - 2011 Short Range Transit Plan June 1, 2005 Prepared by: Omnitrans Planning Department Proudly serving the municipalities of: Chino, Chino Hills, Colton, Fontana, Grand Terrace, Highland, Loma Linda, Montclair, Ontario, Rancho Cucamonga, Redlands, Rialto, San Bernardino, Upland, Yucaipa and portions of San Bernardino County Short Range Transit Plan FY 2006-11 Table of Contents Section I. Introduction ...................................................................... 1 Omnitrans Mission/Vision Vision for 2015 Purpose of SRTP Recent Events & Accomplishments East Valley and West Valley LCNG Stations Environmental Review of Omnitrans Facilities Hybrid Vehicles Bus Rapid Transit Major Investment Study Future Investment Study Fontana Transit Center Expansion Chino/Ontario Agricultural Preserve Transit Plan Chino Transcenter Implementation of Employee Kiosks 90% Customer Satisfaction Redlands Trolley Access Zone Restructuring September 2003 Fare Change Facility Expansion Trapeze Software Implementation SRTP Relationship to Other Omnitrans Documents Annual Management Plan, Marketing Plan, Service Plan and Budget Long Range Transit Plan San Bernardino Valley Bus Rapid Transit (BRT) Study Future Transit Investment Study Omnitrans Relationship to Other Agencies And their documents Federal and State Agencies Regional Agencies County Agencies Member Cities Other Transit Districts/Transportation Providers i Section II. System Background..................................................... 19 System Description Board of Directors Employees & Contract Employees Security Measures Omnitrans Website Major Components of Omnitrans Existing Capital Facilities Revenue Vehicles Omnitrans Transfer Centers Administration, Operations, Yards & Storage Fares & Interagency Coordination Transfer and Cooperative Agreements Section III. Current Performance and Conditions................... 31 Fixed-Route Services Description of Services Fare Structure Rider Profile System-Wide Performance ADA Paratransit Service Omnilink Services Regional Transit Services and Plans Neighboring Transit Providers Regional Transportation Agencies and Plans Regional Profile Area Boundaries Demographics of the Study Area Inland Empire Job and Worker Growth Inland Empire’s Competitive Advantages Lead to Growth in Blue Collar and Service Sector Jobs Growth in Blue Collar and Non-professional Jobs Growth in High Paying Professional Service Jobs Community Specific Effect of Economic Change on Population, Employment Growth, and Transit Use Regional Conditions Report Journey to Work Place of Work Travel Time to Work Leave for Work Mode of Travel Table of Contents ii Transit Dependence Federal and State Compliance Information Environmental Justice Energy Contingency ADA Compliance Section IV. Service Design Guidelines & Performance Standards.................................................................141 What is Transit For? Overview & Background Service Design Guidelines Background Service Development Evaluation Budgeting Public Accountability Title VI Goals and Objectives Introduction Principles Service Design Guidelines Route Network Structure Objective Productivity Objective Passengers per Revenue Hour Seat Utilization Service Coverage & Minimum Service Quality Objective Maximum Occupancy Objective Service Reliability Objective Transportation Network Role Objective New Service Warrants Fixed Route Bus Omnilink Express Bus Section V. Service Plan .................................................................183 Existing Conditions Overview Financially Constrained Scenario Service Plan Route Changes FY 2006 Resource Requirements FY04-08 Fare Policy and Implementation Plan Up to Design Guidelines Scenario Service Plan Route Changes New Routes iii Resource Requirements Financially Unconstrained Scenario – Fixed Route and Demand Response Services Service Plan Route Changes New Routes Resource Requirements Financially Unconstrained ScenarioBus Rapid Transit Element Bus Rapid Transit Future Transit Demand Access Service Changes Observations and Findings Future Opportunities and Recommendations Emergency Preparedness Plan Benefits of System Security and Emergency Preparedness Section VI. Agency 5-Year Fiscal Picture .................................245 Operating Costs and Service Farebox Revenues and Passengers Financially Constrained Plan Revenue Sources Federal Funds State Funding Local and Regional Funding Capital Plan Constrained Scenario Up to Standards Scenario Unconstrained Scenario Capital Plan Summary & Funding Strategy Appendix-A: Glossary & Acronyms Appendix-B: Current Vehicle Listing & Description of Coaches Appendix-C: Transcenters & Facilities Description Report Appendix-D: Capital Project Sheets Appendix-E: Up-to-Design/Unconstrained Maps and Schedules Appendix-F: Performance Indicators Under Separate Cover (available upon request) Appendix-G: City/County Profiles Appendix-H: Implementation Strategy Appendix-I: Public Comments Existing Conditions Report, Volumes I and II Table of Contents iv Table of Figures Figure II-1: Figure II-2: Figure II-3: Figure II-4: Figure III-1: Figure III-2: Figure III-3: Figure III-4: Figure III-5: Figure III-6: Figure III-7: Figure III-8: Figure III-9: Figure III-10: Figure III-11: Figure III-12: Figure III-13: Figure III-14: Figure III-15: Figure III-16: Figure III-17: Figure III-18: Figure III-19: Figure III-20: Figure III-21: Revenue Vehicle and Summary Fixed-Route & Regional Express Bus Fares Effective September 2003 Omnilink Bus Fares Effective September 2003 Access Bus Fares Effective September 2003 Omnitrans Existing Service Map – West Valley Omnitrans Existing Service Map – East Valley Weekday Service Frequency by Route Saturday Service Frequency by Route Sunday Service Frequency by Route Omnitrans Fixed Route Services Operating Data and Performance Indicators Map of East Valley Boardings Map of West Valley Boardings Top 15 Bus Stop Locations By Boardings Weekday Boardings per Line Departure Schedule Adherence Percent of Arrivals Late by Route Weekday Passenger Boardings By Route Weekday Revenue Hours by Route Weekday Passengers by Revenue Hour by Route Weekday Revenue Miles by Route Weekday Passenger per Revenue Mile by Route Weekday Seat Utilization by Route (Seat Miles) Weekday Operating Cost by Route Weekday Operating Ratio by Route Weekday Cost per Passenger Boarding by Route v Figure III-22: Figure III-23: Figure III-24: Figure III-25: Figure III-26: Figure III-27: Figure III-28: Figure III-29: Figure III-30 Figure III-31: Figure III-32: Figure III-33: Figure III-34: Figure III-35: Figure III-36: Figure III-37: Figure III-38: Figure III-39: Figure III-40: Figure III-41: Figure III-42: Figure III-43: Figure III-44: Figure III-45: Figure III-46: Figure III-47: Table of Contents vi Access Service Days and Span of Service Access Service Fare Policy Access Service Passengers by Category, FY2004 Access Service Historical Ridership Trends Access Service Historical Comparison- Core & Non-Core Service Access Service Performance Statistics FY2004 Access Services Operating Data and Performance Indicators Peer Review Performance Results FY 2001 – Totals Peer Review Performance Results FY 2001 – Per Unit Access Trip Origin/Destination – West Valley Access Trip Origin/Destination – East Valley Cancellations, No Shows and On-Time Performance – May 2004 Major Trip Destinations Access Service Ride Time – May 2004 Omnilink Days & Hours of Service Effective January 2002 Omnilink Fare Structure Effective September 2004 Omnilink Passengers by Category – FY 2004 Omnilink Performance Statistics – May 2004 Omnilink Performance Statistics HOV Lane Closures HOV Connector Projects Mixed Flow Freeway Projects Population and Employment Density – West Valley Population and Employment Density – East Valley 2010 Population and Employment Density – West Valley 2010 Population and Employment Density – East Valley Figure III-48: Figure III-49: Figure III-50: Figure III-51: Figure III-52: Figure III-53: Figure III-54: Figure III-55: Figure III-56: Figure III-57: Figure III-58: Figure III-59: Figure III-60: Figure III-61: Figure III-62: Figure III-63: Figure III-64: Figure III-65: Figure III-66: Figure III-67: Figure III-68: Figure III-69: Figure III-70: Figure III-71: Figure III-72: 2015 Population and Employment Density – West Valley 2015 Population and Employment Density – East Valley Largest Projected Growth Industries Blue Collar & Non-Professional Occupations 1999-2006 Largest Projected Growth Occupations - Occupations Related to Blue-Collar Jobs 2001-2008 Largest Projected Growth Industries – Professional Service Sector 1999-2006 City of San Bernardino Population City of Ontario Population Comparison of Workers that Work and Live in County Travel Time to Work Leave for Work, West Valley Leave for Work, Mid-Valley West Leave for Work, Mid-Valley East Leave for Work, East Valley San Bernardino Valley, Mode Travel to Work Mode of Travel per Work-Trip Distribution of Ages per City Definition of Poverty Percent of Population Living Below the Poverty Line Available Vehicles per Household Correlation between Poverty and Vehicle Ownership Low Income & Minority Populations, West Valley Beyond 15-Minute Omnitrans Service Low Income & Minority Populations, East Valley Beyond 15-Minute Omnitrans Service Low Income & Minority Populations, West Valley Beyond 30-Minute Omnitrans Service Low Income & Minority Populations, East Valley Beyond 30-Minute Omnitrans Service Low Income & Minority Populations, West Valley Beyond 60-Minute Omnitrans Service vii Figure III-73: Figure III-74: Figure III-75: Figure III-76: Figure III-77: Figure IV-1: Figure IV-2: Figure IV-3: Figure IV-4: Figure IV-5: Figure IV-6: Figure IV-7: Figure IV-8: Figure IV-9: Figure IV-10: Figure IV-11: Figure IV-12: Figure IV-13: Figure IV-14: Figure IV-15: Figure IV-16: Table of Contents viii Low Income & Minority Populations, East Valley Beyond 60-Minute Omnitrans Service Headways, East Valley LIM and Non-LIM Populations Served by Omnitrans Percentage of LIM and Non-LIM Populations near Omnitrans Bus Stop Amenities Bus stops, Benches, and Shelters – East Valley Bus stops, Benches, and Shelters – West Valley Proposed Minimum Average Distance Based Utilization Standards for Bus Services Proposed Minimum Average Time Based Utilization Standards for Bus Service Span of Service Guidelines Residential Transit Orientation Index – West Valley Residential Transit Orientation Index – East Valley Span of Service, East Valley, Weekdays, AM Span of Service, East Valley, Weekdays, PM Span of Service, East Valley, Saturdays, AM Span of Service, East Valley, Saturdays, PM Span of Service, East Valley, Sundays, AM Span of Service, East Valley, Sundays, PM Span of Service, West Valley, Weekdays, AM Span of Service, West Valley, Weekdays, PM Span of Service, West Valley, Saturdays, AM Span of Service, West Valley, Saturdays, PM Span of Service, West Valley, Sundays, AM Figure IV-17: Figure IV-18: Figure IV-19: Figure IV-20: Figure IV-21: Span of Service, West Valley, Sundays, PM Stop Spacing Analysis, FY 2004 Minimum Square Feet of Floor Space Per Standing Passenger Seats and Standing Areas by Bus Type Maximum Passenger Occupancy By Bus Type, Time Period and Number of Wheelchairs Figure V-1: Existing FY 2005 Bus Service Hours By Route and Division Figure V-2: Existing FY 2005 Bus Service Miles By Route and Division Figure V-3: Financially Constrained Scenario West Valley Service Map Figure V-4: Financially Constrained Scenario East Valley Service Map Figure V-5: Weekday FY 2006 Service Frequency By Route Figure V-6: Saturday FY 2006 Service Frequency By Route Figure V-7: Sunday FY 2006 Service Frequency By Route Figure V-8: Fleet Requirements, Financially Constrained Scenario Figure V-9: Financially Constrained FY 2006 Bus Service Hours and Peak Fleet by Route and Division Figure V-10: Financially Constrained FY 2006 Bus Service Miles by Route and Division Figure V-11: Proposed Fare Structure Changes (Fixed Route) Figure V-12: Proposed Fare Structure Changes (Access and Omnilink) Figure V-13: Up to Design Scenario FY 2006 West Valley Service Map Figure V-14: Up to Design Scenario FY 2006 East Valley Service Map Figure V-15: Up to Design Scenario FY 2006 Weekday Service Frequency ix Figure V-16: Figure V-17: Figure V-18: Figure V-19: Figure V-20: Figure V-21: Figure V-22: Figure V-23: Figure V-24: Figure V-25: Figure V-26: Figure V-27: Figure VI-1: Figure VI-2: Figure VI-3: Figure VI-4: Figure VI-5: Figure VI-6: Figure VI-7a: Figure VI-7b: Figure VI-8a: Figure VI-8: Figure VI-9: Figure VI-10: Figure VI-11: Figure VI-12: Table of Contents x Up to Design Scenario FY 2006 Saturday Service Frequency Up to Design Scenario FY 2006 Sunday Service Frequency Up to Design Scenario FY 2006 Hours and Miles Financially Unconstrained Scenario FY 2006 West Valley Service Map Financially Unconstrained Scenario FY 2006 East Valley Service Map Financially Unconstrained Scenario FY 2006 Weekday Service Frequencies By Route and Division Financially Unconstrained Scenario FY 2006 Saturday Service Frequencies By Route and Division Financially Unconstrained Scenario FY 2006 Sunday Service Frequencies By Route and Division Financially Unconstrained Scenario FY 2006 Hours and Miles Candidate BRT Corridors Candidate BRT Corridors (map) Access Service – Hours by Scenario Revenue Service Hours Operation Costs Operating Costs per Revenue Hour Passengers Passengers per Revenue Hour Farebox Revenues Operating Ratio – General Public Service Operating Ratio – Specialized Service Financially Constrained Plan LTF Requirements for the Financially Constrained Plan Performance Indicators by Service Type – Financially Constrained Plan State Transit Assistance Funding (STAF) Flow How Local Transportation Funding (LTF) Flows Summary of Revenue Sources Figure VI-13: Figure VI-14: Figure VI-15: Figure VI-16: Figure VI-17: Figure VI-18: Figure VI-19: Figure VI-20: Fleet Requirements, Financially Constrained Scenario Paratransit/Demand Response Vehicle Requirements Support Vehicle Requirements Six-Year Capital Plan – Constrained Plan Revenues for the Six-Year Capital Plan Discretionary Funding Six-Year Capital Plan – Up to Standards Six Year Capital Plan – Unconstrained xi Section I: Introduction Reduce your plan to writing. The moment you complete this, you will have definitely given concrete form to the intangible desire. - Napoleon Hill Introduction Omnitrans is the largest transit operator within San Bernardino County. The agency was established in 1976 through a Joint Powers Agreement and today includes 15 cities and portions of the unincorporated area of San Bernardino County. In addition to the southwestern corner of San Bernardino County, Omnitrans provides service to parts of Riverside and Los Angeles Counties. Omnitrans currently carries about 17 million passengers per year, and although the system has enjoyed strong growth in recent years the trend has leveled off and ridership has actually declined slightly in the most recent 24-month period. Omnitrans currently operates 34 fixed routes as well as a general public dial-a-ride service, “Omnilink”, and a paratransit service for the disabled, “Access.” The Inland Empire region – and San Bernardino County, in particular – is one of the fastest growing regions in California. This presents several challenges for Omnitrans, particularly in the current environment of constrained financial resources. The growth in population and jobs is matched with increasing roadway congestion. Some parts of the service area are seeing an increase in densities, which facilitates the provision of transit service. However sprawling, auto-oriented development continues to be the dominant form of growth. In the west there are strong and growing linkages to Los Angeles County, while in the south and east the linkages to Riverside County are dominant. 1 Omnitrans Mission/Vision Each year, the Management Plan’s goals and objectives are reviewed and updated to identify what will enhance overall system performance. The mission statement for Omnitrans generally helps guide the agency and gives a picture of what drives employees on a daily basis: “To provide the San Bernardino Valley with comprehensive public mass transportation services which maximize customer use, comfort, safety, and satisfaction while efficiently using financial and other resources, in an environmentally sensitive manner.” In addition to the mission, the vision for 2015 helps determine the annual goals and objectives that the agency strives toward, and helps provide the framework for documents, such as the SRTP, which are created not only to meet mandates at the federal, state, and local levels, but also to give the agency direction and plans for the future. Vision for 2015 x Omnitrans is accepted by the public as the prime provider of quality transportation service. x Omnitrans is one of the best places of employment in the Inland Empire. x Omnitrans is recognized in our industry as an innovative leader in providing transportation services. x Omnitrans ensures that there are adequate resources to achieve our visions. Purpose of the SRTP Aside from legal requirements, the objective of this Short Range Transit Plan (SRTP) is to provide a plan to guide the development of Omnitrans from 2006 to 2011. This plan reviews the current regional environment, performance of the system and the status of its plant and equipment. The plan sets out service design guidelines that provide a policy basis for evaluating existing service and designing new services. The operations plan, capital plan, financial plan and Section I Introduction 2 implementation plan are designed to guide development of the agency over the next six years. This document is designed to be a tool to assist in the daily operation, planning, financing and management of the transit system. Over the course of the implementation period it is possible that events may arise that were not foreseen at the time the plan was written. Recent Events and Accomplishments Over the past four years, Omnitrans has worked to improve the services it provides to the public, while remaining as costefficient and environmentally sound as possible. Blending these three goals is not always an easy task to accomplish, however, each year we work towards this with the well defined goals and objectives we have in place. The following items by no means describe each and every accomplishment and event that have occurred in the past four years, but focuses on some of the highlights. East Valley and West Valley LCNG Stations Omnitrans began operation of both its new, odorless liquefied compressed natural gas (LCNG) fueling stations at the San Bernardino and Montclair operations facilities by June 2002. The stations fuel the agency's alternatively fueled fleet of more than 100 buses. The east valley station houses two 30,000 gallon, double-walled storage tanks and the west valley station houses a 20,000 gallon double-walled storage tank. The tanks store liquefied natural gas (LNG) at 250 degrees Fahrenheit, using vacuum pressure and insulation to keep the fuel cold. As needed, the liquid is pumped out of the tanks and passed through a vaporizer, which changes the fuel from a liquid to compressed gas state for transfer to the bus fuel tanks. In order to keep up with approximately 11,000 gallons of fuel demand daily, and to ensure that tanks are "topped off," LNG is delivered to the facility six days per week via tanker truck. Omnitrans San Bernardino Facility LCNG Storage 3 Environmental Review of Omnitrans Facilities In March 2004, Komex H2O Science completed a study to evaluate any potential environmental and health impacts of Omnitrans' three fueling facilities, located at 1700 W. Fifth Street, 234 South I Street in San Bernardino, and 4748 Arrow Hwy. in Montclair. The study was mandated by legislation (SB1927) authored by State Senator Nell Soto, and its purpose was to determine whether or not Omnitrans’ fueling facilities pose a health threat to surrounding neighborhoods. It was found that the risk from Omnitrans does not exceed risk management guidelines set out by the United States Environmental Protection Agency and the California Environmental Protection Agency. Hybrid Vehicles In November 2002, Omnitrans put the nation’s first electric/gasoline hybrid transit bus into service. Since then, an additional bus has become operational, and the final of the three hybrid buses is being tested. The bus utilizes the latest in alternative fuel technology to drastically cut smogproducing emissions. Omnitrans was the first transit agency in the nation to put a hybrid electric/gasoline vehicle into service in 2002 The Omnitrans hybrid buses are the first in the United States to feature the ISE Research ThunderVolt TB40-H drive system, combining unleaded gasoline with electricity instead of diesel or compressed natural gas (CNG) fuel. According to a study conducted by the California Air Resources Board, this combination provides a significant reduction in smogproducing emissions, over and above both diesel and comparable alternatively-fueled vehicles. The final vehicle currently being tested has been awarded the Air Resources Board’s first – and only – non-diesel hybrid certification for use as an alternative fuel system in California’s transit vehicles. Simply replacing one diesel bus with another that utilizes the Siemens-ISE-Ford ThunderVolt hybrid system (as Omnitrans’ does) has the same effect on emissions as removing more than 200 cars per year from the road. The Board’s certification opens the door to the widespread use of this electric/gasoline hybrid system, which combines unleaded gasoline with electricity instead of diesel or compressed natural gas (CNG). This combination has proven to create the lowest emission system of any type for a 40-foot Section I Introduction 4 vehicle. In terms of nitrous oxides (NOx) emissions, for example, Omnitrans’ electric/gasoline hybrid bus releases 4 grams per mile, compared to 30 grams per mile for a diesel bus and 14.34 grams for a CNG bus. Similarly, when measuring particulate matter (PM) emissions, Omnitrans’ electric/gasoline hybrid bus releases NO measurable particulate matter, in comparison to nearly 0.25 grams per mile of emissions from a diesel bus, and 0.03 grams for a CNG bus. Bus Rapid Transit Major Investment Study In response to the community’s growth and the increasing demand for faster, more convenient transit service, Omnitrans is in the process of implementing a Bus Rapid Transit (BRT) system. A BRT system is based on a light-rail transit principle, but instead of trains and tracks, it uses buses that are integrated with key components of the automobile transportation infrastructure, such as roads and right-of-way, intersections, and traffic signals. Our first step to incorporate the technologies is to conduct a comprehensive Major Investment Study of the E Street Corridor. This Study which began in Fiscal Year 2003, is scheduled for completion in Fiscal Year 2006. Bus Rapid Transit (BRT) in Brazil. Omnitrans is looking into a similar BRT system for the San Bernardino Valley. Future Transit Investment Study A Future Transit Investment Study (FTIS) was created in fiscal year 2003 to develop transit, and related funding, to meet the needs of the growing number of people and jobs in the San Bernardino Valley. The FTIS includes programs designed to accommodate the expected population and employment growth, and an increasingly aging population. It was also the first step to identifying the future BRT corridors for the San Bernardino Valley. The renewal of Measure I in November 2004 was the necessary step to making this study a reality. Fontana Transit Center Expansion In fiscal year 2003, Omnitrans, in coordination with the City of Fontana, completed a renovation and expansion of the Fontana Transit Center, located at Orange Way and Sierra Avenue in the City of Fontana. The renovation/expansion added 4 bus bays and permits easier transfers between bus routes and Metrolink, as now all bus transfers occur within 5 the Center, and not on the adjacent streets. More information on this transcenter can be found in Appendix C. Chino/Ontario Agricultural Preserve Transit Plan In fiscal year 2004, Omnitrans, the City of Chino, and the City of Ontario were awarded a grant by Caltrans to develop a specific transportation plan for the newly developing Agricultural Preserve areas of Chino and Ontario. This area in particular presents a unique opportunity in that it is the largest undeveloped area left in Southern California. By integrating transit into the design initially, a community can be built around multiple modes of transportation, rather than just the automobile, giving the residents the opportunity to choose how they like to travel, rather than restrict them to the automobile. The benefits of performing the transit planning tasks before development goes in is that the infrastructure that needs to be in place to support transit such as right-of-way, easements, sidewalks, curb cuts and bus turnouts can be planned and designed during the development review period and the engineering phase rather than after the fact. Advanced planning will result in fewer costs to the agencies involved and more expeditious delivery of service to the occupants of the area. Chino Transit Center Construction of the Chino Transit Center was completed in January 2005. This facility is located on Sixth Street in between Chino Avenue and “D” Street. There are seven bus bays with shelters, information kiosks, and a Coach Operator restroom facility. In February, Foothill Transit Line 497 started providing service from the Chino Transit Center, to the Chino Park-and-Ride, City of Industry Park-and-Ride, and Downtown Los Angeles. Future transit operators that may stop at this facility include Orange County Transportation Authority (OCTA) and Riverside Transit Agency (RTA). Rail service has also been identified as a possibility linking the Transit Center to the Pomona Metrolink Station to the north along an existing rail spur. More information on this transcenter can be found in Appendix C. Section I Introduction 6 Implementation of Employee Kiosks During Fiscal Year 2004, Omnitrans undertook the goal of employee retention and promotion through a two part program, the first being the implementation of Employee Kiosks throughout the agency. Funded by a grant from the Workforce Investment Act, Omnitrans worked closely with the County of San Bernardino Jobs and Employment Services and Workforce Investment Board to develop an interactive system of kiosks available throughout its facilities. The kiosks offer the opportunity for employees, who may be out of the office during normal business hours (8:00 a.m. to 5:00 p.m.) to communicate with administrative staff, and also to investigate promotional opportunities available within the agency and through educational advancement. Interest has been shown at the State and Federal levels in the program that was developed, and Omnitrans is being looked at for the success we have with the program. After the program period is completed in January 2005, an evaluation will be done to determine if it can be emulated in other Agencies nationwide. 90% Customer Satisfaction In February, 2004 Omnitrans customers gave the transit agency their seal of approval in a recent Attitude and Awareness Study, more than nine in ten riders gave Omnitrans a positive performance rating. Since the agency earned its first 90 percent customer satisfaction rating in its 2000 Awareness Study, this is its second consecutive customer service milestone. Redlands Trolley In coordination with the City of Redlands, Omnitrans began operation of the Redlands Trolley in September 2003. This trial program was made possible through grants from the Federal Transit Administration 5309 program and Congestion Mitigation and Air Quality Program. Three trolley-replica’s were purchased and circulate through the City of Redlands. This program has been a welcome addition to the city and will remain in demonstration through September 2006, at which time it will be evaluated for continuation using regular operating funds. 7 Access Zone Restructuring Also in September 2003, in conjunction with a fare change, the Access Zone system was simplified from 39 small zones to 6 large ones. This change not only simplifies riding the system for passengers, but also for dispatchers and drivers, who need to determine the correct fare payment. September 2003 Fare Change In September 2003, a fare change was implemented. It had been 4 years since the previous fare structure was put in place. Within the four years, the cost of providing transit services for Omnitrans increased to a point that it was no longer possible to obtain 20% of the cost of providing the trips from passengers (commonly referred to as farebox recovery). This 20% “farebox recovery” is a mandate at the State level in order to continue to receive operating and capital funds. The fare change also eliminated the 10-trip pass, but added a new 7-day pass to the system. In addition, the standard for children riding free was changed, so that it is no longer age based (previously it was 2 children under 4 years of age rode free with a paying adult), but height based. Children under 46” now ride free. This simplified the boarding and payment procedures for both the coach operators and passengers. Facility Expansion In March 2003, new office space was created at the Omnitrans Montclair Facility. This expansion was necessary to accommodate the growth that has occurred in the west end of Omnitrans service area, and necessary staff additions to meet this growth. With a complete overhaul, new office space, dispatch office, drivers lounge, workout room, and kitchen were created. Prior to the expansion, many spaces had to perform double duty. Additional expansions are planned in the coming years, as the future mid-valley facility in Rancho Cucamonga becomes funded and additional space is required at Omnitrans East Valley facility in San Bernardino. Trapeze Software Implementation In Fiscal Year 2004, Omnitrans began the process of upgrading its existing radio system to a more sophisticated and useful voice-data radio communication system. The existing radio system for the paratransit fleet, installed in Section I Introduction 8 1987 and the fixed route fleet, installed in 1994 have become outdated and unreliable, and do not have the functionality that is possible with the use of current communications technologies. In addition, the system is no longer supported, as the manufacturer is no longer in the transit market. The new system will assist in operating efficiencies, ensure appropriate emergency response and full compliance with the provisions of the Americans with Disabilities Act (ADA) and provide valuable data that can be used to analyze performance and usage. Installation of the new system is expected to be completed in late fiscal year 2005/early fiscal year 2006. SRTP Relationship to Other Omnitrans Documents Annual Management Plan, Marketing Plan, Service Plan, and Budget The FY05 Annual Management Plan, Marketing Plan, Service Plan, and Budget were presented and adopted by the Board of Directors in June 2004, prior to the start of the 2005 Fiscal Year on July 1, 2004. The FY05 Management Plan provides the basis for the operations and financial outlook of the future, which then in turn, allows future year budget decisions to be made within a long-term context. The SRTP includes a detailed analysis of revenue and expense components related to the annual operating budget, as well as a picture of how these components will translate into service on the street. Long Range Transit Plan Currently, the San Bernardino Associated Governments is preparing a Long Range Transit Plan (LRTP). The LRTP serves as a blueprint that guides San Bernardino's transportation development over a 25-30 year period, and this document, the SRTP, will feed critical information about Omnitrans and its operations to the LRTP. Central to that blueprint is the protection of the value of investments already made in developing the transportation system, while providing resources to pursue innovative solutions to mobility constraints and enhancing travel choices available. The LRTP specifically looks at major transportation planning concerns 9 such as environmental/air quality; complete access to transportation; alternative transportation modes (e.g., air, rail, water, bicycle, pedestrian); the impact of land development on the transportation system; highway congestion; and maintenance of the existing infrastructure. Since 1990, several changes in federal legislation have had a substantial impact on how Metropolitan Planning Organizations (MPOs), SANBAG, and local transit providers, such as Omnitrans, conduct transportation planning. These include the Clean Air Act Amendments (CAAA) of 1990, the Americans with Disabilities Act (ADA) of 1990, the Intermodal Transportation Efficiency Act (ISTEA) of 1991 and the Transportation Equity Act for the 21st Century (TEA-21) of 1998. Collectively, this legislation addresses such major urban transportation planning concerns as: Environmental quality; Access to transportation; Alternative transportation modes; The transportation - land use linkage; and Highway traffic congestion and maintenance of the existing transportation infrastructure. As previously stated, changes in legislation, changes in our communities, and changes in transportation priorities direct the planning focus of agencies such as SANBAG and Omnitrans to these new areas of concern, and thus requires a dynamic vision of the Long-Range Transportation Plan. In the preparation of the LRTP, we will be examining and considering any changes in the current and forecasted transportation and land use conditions and trends. Rendering of a Bus Rapid Transit vehicle San Bernardino Valley Bus Rapid Transit (BRT) Study As the name implies, Bus Rapid Transit (BRT) is an enhanced transit system where speed and convenience of the customer is a priority. Along major streets, or corridors, where current transit systems simply do not meet the growing demand for service, BRT is an option that can speed up the system, provide more frequent service for patrons, and can provide more comfortable, energy efficient vehicles. BRT combines the quality of rail transit and the flexibility of buses. It can operate on exclusive transitways, HOV lanes, expressways, or ordinary streets. A BRT system combines intelligent transportation systems technology, priority for Section I Introduction 10 transit, cleaner and quieter vehicles, rapid and convenient fare collection, and integration with land use policy. While many different corridors have been identified for BRT in the future, Omnitrans is currently undergoing a Major Investment Study of the E Street corridor through San Bernardino and Loma Linda for its first BRT. This corridor is currently served by Omnitrans Route 2, at 15 minute intervals, and provides connections to many key destinations in the San Bernardino Valley along the way. This BRT corridor is planned for implementation in 2010. As the SRTP covers from 2006-2011, it is critical that it include the necessary elements to assure that the BRT can be funded, and the service it will provide integrated with the regular fixed route bus lines that Omnitrans currently operates. More information on the BRT can be found in Section V: Service Plan. Future Transit Investment Study The Future Transit Investment Study was undertaken during fiscal year 2003 and fiscal year 2004. Its’ purpose was to identify a program of projects and services that need to be funded over the next 30-years, partially from Measure I revenues. On November 2, 2004 80.03% of county voters approved continuation of Measure I, the half-cent sales tax for transportation improvements. This renewal provided Omnitrans with the opportunity to shape transit funding for the next generation. Many of the recommendations in the Future Transit Investment Study, including senior transit and bus rapid transit (BRT) were included with the Measure I renewal package, and therefore need to be incorporated into the SRTP for implementation in the near future. 11 Omnitrans Relationship to Other Agencies and their documents Federal and State Agencies Federal Transit Administration The Federal Transit Administration (FTA) is the primary federal entity with which Omnitrans has relations, and which is under the umbrella of the United States Department of Transportation (USDOT). The FTA has review authority over the federal environmental documentation produced on Omnitrans projects. Also, a large portion of the capital grant funding programmed to Omnitrans passes through the FTA’s accounts. Many of these programming decisions are made at a regional or county level (see below) with follow up grant applications and paperwork sent to the FTA. More information about the USDOT can be found on their web page at www.dot.gov. Similarly, the FTA web page is at www.fta.dot.gov. California Transportation Commission At the State level, the primary decision making body on the funding of capital projects is the California Transportation Commission (CTC), although the Governor and the State Legislature occasionally have a direct impact on the funding of transportation projects. The CTC was created in 1978 and is responsible for the programming and allocating of funds for the construction of highway, passenger rail and transit improvements throughout California. The CTC adopts the State Transit Improvement Program (STIP) – which details all agency expenditures over the next 5 years - on a biannual basis. Every change that is made to Omnitrans capital and operating programs must ultimately be approved by the CTC, before it can be included in a grant that goes to the FTA. More information can be obtained about the CTC on their web site at www.catc.ca.gov. Caltrans The California Department of Transportation, otherwise known as Caltrans, is mostly known for its involvement in streets and roads projects. However, Caltrans also acts as staff to implement the actual programming, transfer and Section I Introduction 12 monitoring of grant funded projects decided upon by the CTC for transit. Omnitrans is located within Caltrans District 8. Caltrans website is located at www.dot.ca.gov. Regional Agencies Southern California Association of Governments The Southern California Association of Governments (SCAG) has been operated by the cities and counties of Imperial, Los Angeles, Orange, Riverside, Ventura, and San Bernardino for the past three decades. SCAG is the largest of nearly 700 councils of government in the United States, functioning as the Metropolitan Planning Organization for these six counties. The region encompasses a population exceeding 15 million persons in an area of more than 38,000 square miles. As the designated Metropolitan Planning Organization, SCAG researches and draws up plans for transportation, growth management, hazardous waste management, and air quality. More information about SCAG can be found at www.scag.ca.gov. Southern California Air Quality Management District The Southern California Air Quality Management District (AQMD) is the air pollution control agency for all of Orange County and the urban portions of Los Angeles, Riverside and San Bernardino counties. This area of 10,000 square miles is home to nearly 16 million people - about half the population of the whole state of California. AQMD is responsible for controlling emissions from stationary sources of air pollution as well as mobile sources of pollution, such as buses. Guided by State and federal laws that require this area to meet existing clean air standards by the year 2010, AQMD has implemented Rule 1192, which requires public transit fleet operators with 15 or more vehicles to acquire alternative fuel heavy-duty vehicles when procuring or leasing these vehicles to reduce air toxic and criteria pollutant emissions. In addition, AQMD provides incentive funding through grant programs to procure alternative fuel vehicles. More information can be found on the AQMD at www.aqmd.gov. 13 County Agencies San Bernardino Associated Governments San Bernardino Associated Governments (SANBAG) is the council of governments and transportation planning agency for San Bernardino County. SANBAG is responsible for cooperative regional planning and furthering an efficient multi-modal transportation system countywide. SANBAG serves the 1.8 million residents of San Bernardino County. As the County Transportation Commission, SANBAG supports freeway construction projects, regional and local road improvements, train and bus transportation, railroad crossings, call boxes, ridesharing, congestion management efforts and long-term planning studies. More information can be found about SANBAG by reviewing their website at www.sanbag.ca.gov. County of San Bernardino The County of San Bernardino provides for the health, safety, well being, and quality of life of its residents. The County also holds five seats on the Omnitrans Board of Directors. Its array of services directly link with Omnitrans services because the services it provides often impact, and are impacted by, the services Omnitrans has available for the resident. More information can be found about the County and its services at www.sbcounty.gov. Section I Introduction 14 Member Cities Each Omnitrans member city holds a seat on the Omnitrans Board of Directors. As the population grows, and city populations expand, Omnitrans needs to help meet the transportation needs of each city’s residents. Omnitrans works closely with each city, monitoring new developments, environmental reviews, and general plan updates, to assure that there is a transit component that is considered through the review processes. Member cities include: City of Chino www.cityofchino.org City of Chino Hills www.chinohills.org City of Colton www.ci.colton.ca.us City of Fontana www.fontana.org City of Grand Terrace www.cityofgrandterrace.org City of Highland www.ci.highland.ca.us City of Loma Linda www.ci.loma-linda.ca.us City of Montclair www.ci.montclair.ca.us City of Ontario www.ci.ontario.ca.us City of Rancho Cucamonga www.ci.rancho-cucamonga.ca.us City of Redlands www.ci.redlands.ca.us City of Rialto www.ci.rialto.ca.us City of San Bernardino www.ci.san-bernardino.ca.us City of Upland www.ci.upland.ca.us City of Yucaipa www.yucaipa.org 15 Other Transit Districts/Transportation Providers Finally, Omnitrans has a direct link with other transit providers, and transit districts, that provide service into and around the San Bernardino Valley. It is critical to ensure open lines of communication with each of the adjacent transit agencies, so that services can be coordinated for our passengers, and to improve transit as a whole in Southern California. Neighboring Transit Districts/Agencies include: Section I Introduction 16 Foothill Transit www.foothilltransit.org Metrolink www.metrolinktrains.org Mountain Area Regional Transit Authority (MARTA) www.marta.cc Greyhound www.greyhound.com Amtrak www.amtrak.com Metropolitan Transit Authority (LAMTA) www.mta.net Riverside Transit Agency (RTA) www.riversidetransit.com Sunline Transit Agency www.sunline.org Victor Valley Transit Agency www.vvta.org Morongo Basin Transit Authority (MBTA) www.mbtabus.com Barstow Area Transit (BAT) www.barstowca.org Orange County Transit Authority (OCTA) www.octa.net Notes: 17 Notes: Section I Introduction 18 Section II: System Background Those who cannot remember the past are condemned to repeat it. - George Santayana, poet System Background System Description Under authority of Title 1, Division 7, Chapter 5, as amended, of the Government Code of the State of California, Omnitrans was created in 1976 by a joint powers agreement among the County of San Bernardino and the cities of Chino, Colton, Fontana, Loma Linda, Montclair, Ontario, Redlands, Rialto, San Bernardino and Upland. Since that time five additional cities have joined and make up the current JPA. (See Section I: Introduction for complete list of JPA members.) Omnitrans was created primarily to provide a standardized system of fares, a universal system of transfers, and expanded transit services and facilities for the benefit of the residents of its parties. Board of Directors Omnitrans is administered by a Board of Directors, made up of the Mayor or Council Member from each member-City and all five Supervisors of the County of San Bernardino. Each City has one alternate Board Member who is designated by the City Council. The County representatives have no alternates. The alternates vote only in the absence of the official representatives. It is required under the JPA that the Board of Directors meet at least one time each quarter of each fiscal year. The Board of Directors holds its regularly scheduled meeting on the first Wednesday of each month at 8:00 a.m. in Omnitrans Metro Facility (San Bernardino) Board Room. All meetings are held in compliance with the Ralph M. Brown Act. Board meetings are presided by the Board-appointed Chair. In addition, a Vice-Chair is elected by the Board. The CEO/General Manager is the Secretary to the Board of Directors. The Board of Directors is responsible for such acts as adopting the budget, appointing the CEO/General Manager, appointing a technical committee, establishing policy, and adopting rules and regulations for the conduct of business. 19 Employees & Contract Employees Omnitrans has both directly operated services and contracted services. At the present time, directly operated services are provided by both represented and nonrepresented employees. Administrative staff is made up of a combination of employees represented by the San Bernardino Public Employees Association (SBPEA) and employees who are not represented by a union. Mechanical and facility personnel are also represented by the SBPEA. Coach Operators are represented by the Amalgamated Transit Union (ATU). Contracted services are currently provided by the private transportation company, Transportation Concepts. Effective September, 2005, they will provide demand response and paratransit ADA service for Omnitrans. The base contract with Transportation Concepts for demand response services began July 1, 2001 and ended June 30, 2003. The Omnitrans Board of Directors has extended this contract twice, for a period of one year each time. One additional option year remains, to end June 30, 2006. The current base contract with Transportation Concepts for fixed route services (routes 7, 8, 9, 90, and Redlands Trolley) began September 1, 2003 and will end August 31, 2005. Approved by the Board of Directors in April 2005, it has been determined that this will not be extended. Security Measures With the events surrounding September 11, 2001, Omnitrans has increased its security measures drastically, to assure the safety of its passengers, its employees, and its assets. A state-of-the-art camera system is installed on each fixed route vehicle Omnitrans operates. The system is made up of five (5) cameras on each coach, a microphone near the front entrance of the coach and a hard drive that downloads and stores all the activities that occur on the vehicle. Through radio download each day, the data that is collected is stored electronically on compact discs. If an incident occurs on a coach, or outside a coach, the recording can be “flagged” by the coach operator, and/or can be reviewed at Omnitrans facilities to determine who/what caused the damage/injury on board the bus. This system has saved the agency a significant amount of money since they were installed in replacement of assets that were damaged by Section II Background 20 graffiti and tagging. In addition, the camera system has been responsible for apprehending and convicting people that assault Omnitrans coach operators. In addition to the system on board the buses, Omnitrans facilities have been better secured by the introduction of 24hour security services in fiscal year 2002. The security guards are on duty at Omnitrans 5th Street and Montclair facilities 24 hours a day, seven days a week. Paratransit facilities located on ‘I’ Street in San Bernardino and in Rancho Cucamonga have security in the evenings from 6:00 p.m. to 6:00 a.m., with 24 hour security on weekends and holidays. Key cards have been introduced to improve building access and security; employee and visitor parking placards are now used to assure that a vehicle is authorized to be on the property; and cameras have been installed around the facilities to monitor activities. With the addition of the Voice-Data Communication System, which will allow real time data transfer, additional security measures will be available for passengers and employees alike such as real-time emergency routing information and real-time vehicle location information. This will ensure fast response from emergency service agencies such as police departments and paramedics if the need arises. Omnitrans Website Omnitrans is also actively utilizing the most current webenabled applications to improve its services to customers and the general public. Information about routes and schedules and new programs and press releases as well as requests for proposals are available online. In addition, Omnitrans passengers are now able to purchase their passes online, eliminating the need to make an extra trip and come into Omnitrans offices or pass outlets to get a new pass. Omnitrans website is located at www.omnitrans.org. 21 Major Components of Omnitrans Existing Capital Facilities At the initial operation of Omnitrans, and with the creation of a Joint Powers Agreement (JPA) between the member cities and the County in 1976, all the equipment and facilities previously owned by the Omnitrans members became the property of Omnitrans. At initiation, Omnitrans capital facilities and equipment helped operate 22 routes and two dial-a-ride systems. Today, while the capital equipment has changed, the intention is still the same. Each and every dollar of capital outlay helps to operate a complex network of 34 routes, three Omnilink systems, and the ADA-mandated Access system. Revenue Vehicles Omnitrans currently operates a fleet of 175 fixed route vehicles and a fleet of 101 Omnilink/Access vehicles. Figure II-1, Omnitrans Revenue Vehicle Summary gives information related to the different coach types currently in Omnitrans’ fleet. In addition to its Revenue Vehicle fleet, Omnitrans also has an original 1958 GM TDH 4801, which has been restored with Omnitrans original paint scheme and logo and is used for local events. Also shown in figure II-1 is the new hybrid electric buses, of which one is currently in active service. Although a total of three are on-site, work is still being completed on two of the coaches to assure the safety and reliability of them. A detailed list of Omnitrans current Revenue Vehicles can be found in Appendix-B Section II Background 22 Figure II-1: Revenue Vehicle Summary (eff. 7/2004) Vehicle Type Manufacture Date TMC 1992 – 1993 Numbe r in Fleet 24 Orion Neoplan New Flyer Hybrid Ford Goshen New Flyer 1996 1997 2000 24 7 3 2000 2000 – 2004 91 104 Thomas Specialty Trolley El Dorado Aerotech 2003 2003 2004 Vehicle Length Seats Available Fuel Type 40.0’ – 40.3’ 40.8’ 40.6’ 40.8’ 37 Diesel 37 37 37 CNG CNG Gasoline/ Electric Gasoline CNG 16 – 20 37 12 3 23.8’ 39.9’ – 40.8’ 32.9’ 27.0’ 10 23.1’ 16 CNG CNG Gasoline Omnitrans Transfer Centers With the opening of the Chino Transit Center in fiscal year 2005, Omnitrans will have a total of seven (7) Centers which it provides service to. Centers are located in Pomona, Montclair, Chino, Ontario, San Bernardino, and 2 in Fontana. Each Center varies in size and amenities. A description of each Transfer Center is included in Appendix-C. In addition to Transfer Centers, Omnitrans also provides transfers at six (6) regional destinations. These include Montclair Plaza, Ontario Airport (transfer to Airport Shuttle only), Ontario Mills, Arrowhead Regional Medical Center, Inland Center Mall, and Redlands Mall. Descriptions of each of these facilities are also included in Appendix-C. In the future, Omnitrans has plans to expand the Transfer Centers in its service area to include Chaffey College and Yucaipa. In addition, plans are underway to relocate the San Bernardino Transfer Facility to enhance passenger transfers. The new location will have many new amenities, and will add additional Metrolink access, as well as access to the future Bus Rapid Transit (BRT) Corridor which will travel north-south on E Street. Administration, Operations, Yards and Shops The majority of Omnitrans administrative staff and coach operators are located at its San Bernardino Facility on 5th 23 Street. Also located at this facility is the main maintenance facility which was updated in December 1999 and includes a full service spray booth, bus wash, and fuel island (diesel, gasoline, CNG), fare, and vacuum facility. This facility can house up to 155 fixed route buses, and also houses the larger of two dispatching facilities. Omnitrans also operates a smaller staff and approximately 70 large buses out of its West Valley Facility located on Arrow Highway in Montclair. This facility was expanded by 3,000 square feet in 2003. Administrative staff and coach operators from the Operations department as well as Maintenance staff work out of this facility. In addition, a staff member from Human Resources provides support twice a week. Redlands Train Station then… and now. In Fiscal Year 2000, Omnitrans also purchased a facility on “I” Street in San Bernardino to operate its East Valley Access as well as Yucaipa and Colton/Grand Terrace Omnilink services. The operations are run by a contractor, Transportation Concepts. A total of 70 vans can be parked at this facility. The final piece of property owned by Omnitrans is located on Arrow Route in Rancho Cucamonga. Purchased in July 2001, this property is slated for the Mid-Valley Facility which will accommodate future expansion needs. This property is 28.8 acres in size and is located just east of the I-15 freeway. Omnitrans contracted services also operates out of a leased facility in Rancho Cucamonga and a facility owned by Transportation Concepts in Riverside. The Rancho Cucamonga Facility accommodates Access Services as well as the Chino Hills Omnilink. Transportation Concepts facility in Riverside houses all of Omnitrans contracted fixed routes (Regional Express Route 90; Local Routes 7, 8, and 9; and Redlands Trolley). Section II Background 24 Fares & Interagency Coordination In September 2003, Omnitrans implemented a fare increase and structure change – the first change since July 1999. Omnitrans fares cover approximately 20% of the overall operating cost for the agency. This is an important percentage, as it is also a state requirement that transit agencies recover at least 20% of its costs from fares, in order to receive the supplemental money necessary to operate its services. Fare Policy Goals, as set out in Omnitrans adopted Fare Policy are to: x Optimize fare revenues and other financial resources to ensure that Omnitrans can successfully meet its ridership goals and service delivery objectives. x Develop a market driven fare policy that attracts people to transit as the region grows by promoting the benefits and worth of transit To support the overall goals, the following system objectives were developed: x Build ridership while maximizing revenue x Price fares so that passengers pay a reasonable amount and Omnitrans achieves systemwide farebox recovery targets x Maintain ease of understanding, use, enforcement, and customer convenience of the fare structure and ensure fare media are recognizable and durable x Provide fare media options that meet rider needs x Promote regional fare integration and common fare media with connecting transit services and build intercounty ridership x Minimize boarding times through fare technology and media options x Provide for regular fare structure reviews and adjustments x Leverage opportunities to effectively and efficiently leverage fare technology to implement fare policies 25 The following sections illustrate Omnitrans current fare policy. Figure II-2: Fixed-Route & Regional Express Bus Fares Effective September 2003 Cash Fares Regular $ Senior & Disabled $ Children 46" and under 1.15 0.50 Free Day Passes Full Fare $ Senior & Disabled $ 2.75 1.25 7-Day Pass Full Fare Senior & Disabled $ $ 16.00 8.00 31-Day Pass Full Fare $ Senior & Disabled $ Student Fare $ 41.00 20.50 29.50 Figure II-3: Omnilink Bus Fares Effective September 2003 Regular Senior & Disabled Children 46" and under Section II Background 26 $ $ 2.50 1.25 Free Figure II-4: Access Bus Fares Effective September 2003 Passenger 1 zone 2 zones 3 zones 4 zones 5 zones 6 zones 7 or more zones Attendant $ $ $ $ $ $ 2.05 2.05 2.05 2.80 3.55 4.30 n/a Free $ $ $ $ $ $ 2.30 2.30 2.30 3.05 3.80 4.55 n/a n/a Free Companion 1 zone 2 zones 3 zones 4 zones 5 zones 6 zones 7 or more zones Children 4 and under Children 46" and under Figure II-4: Access Bus Fares Effective September 2003 (continued) Subscription Passes 1 zone $ 172.50 2 zones $ 172.50 3 zones $ 172.50 4 zones $ 228.50 5 zones $ 285.00 6 zones $ 341.00 More information on Omnitrans fare policy can be found in Section VI: Service Plan. 27 Transfer and Cooperative Agreements Omnitrans and its surrounding transit agencies work cooperatively to provide transit services throughout the region. To effectively accomplish this, Omnitrans enters into Cooperative Service Agreements with other agencies so that the roles and responsibilities are clearly defined. Foothill Transit – Transfers, Passes, etc are good towards the passengers’ base fare within the prevailing fare zone at the point of transfer. Standard rates for passes and transfers apply. Los Angeles County Metropolitan Transit Agency (LACMTA) – Schedules are coordinated to the extent possible to ease transfers between the systems. Omnitrans accepts MTA’s EZ Transit Pass towards the passengers’ base fare within the prevailing fare zone at the point of transfer. Metrolink – Metrolink passes are good toward the passengers’ base fare within Omnitrans service area, at the point of transfer only. Omnitrans passes are not honored on Metrolink. Mountain Area Regional Transit Authority (MARTA) – Transfers, Passes, etc are good toward the passengers’ base fare within the prevailing fare zone at the point of transfer. Standard rates for passes and transfers apply. Riverside Transit Agency (RTA) – Transfer media is good toward the passengers’ base fare within the prevailing fare zone at the point of transfer. Standard rates for passes and transfers apply. Victor Valley Transit Authority (VVTA) – Omnitrans accepts VVTA’s VVC One Ride Ticket, VVC Ten Trip Pass and the VVC Monthly Pass toward the passengers’ applicable fare at designated transfer zones (4th Street Transit Mall and Ontario Mills). VVTA does not offer a discount to Omnitrans’ passengers for its Victor Valley Commuter Service. Section II Background 28 Notes: 29 Notes: Section II Background 30 Section III: Current Performance and Conditions Good plans shape good decisions. That’s why good planning helps to make elusive dreams come true. - Lester Robert Bittel (b. 1918), Writer Omnitrans Existing Services Omnitrans operates throughout the urbanized area of southwestern San Bernardino County: south of the San Bernardino Mountains, from Upland, Montclair, and Chino in the west to Redlands and Yucaipa in the east. The Omnitrans service area covers approximately 480 square miles. Omnitrans’ fixed-route system and service area for FY 2004 are illustrated in Figures III-1 and III-2. Major destinations within the Omnitrans service area include transportation centers, medical centers, educational facilities, shopping malls, business parks, and community centers. Omnitrans currently operates three types of services: Fixed-Route Services. The fixed-route services are comprised of 34 local fixed-routes including one peak-hour only service, two peak hour trippers, and one regional express route (Route 90). Routes are operated with 40-foot buses running primarily along major east-west and north-south corridors. Headways vary from 15-minute to hourly service, with approximately 18 hours of service on weekdays, 13 hours on Saturdays, and 12 hours on Sundays. Access Services. Access provides public transportation services for persons who are physically or cognitively unable to use regular bus service (ADA certified and/or Omnitrans Disability Identification Card holders). Access operates curbto-curb service with minibuses or vans, complementing the Omnitrans fixed-route bus system. The Access service area is defined as up to 3/4 mile on either side of an existing fixedroute. Service is available on the same days and at the same times that fixed-route services operate. Omnilink. Omnilink is a general-public, demand-responsive service that operates in Grand Terrace/South Colton, Yucaipa, and Chino Hills. This service circulates through a defined, low-density service-area with minibuses picking up and dropping off passengers. Every hour, the bus returns to a timed-transfer point, for direct, timed connections to the fixed-route system. This type of service is a more efficient way to provide coverage in low-density areas compared to traditional fixed-route service. Service operates approximately 11 hours on weekdays, 10 hours on Saturdays, and six hours on Sundays. 31 Fixed-route Services Description of Services Figures III-1 and III-2 show all 34 Omnitrans fixed-routes, color-coded by frequency, while Figures III-3, III-4, and III-5 show the routes' operating characteristics. Figure III-6 shows all performance data and performance indicators from FY 2002 through FY 2005. Omnitrans also provides Access and Omnilink services. These services are described on pages 60 and 75 respectively. Routes can be grouped into three categories (according to their service-frequency) as follows: Tier One Routes: Tier One routes are those routes with 15Omnitrans Route 1 at Historic San Bernardino Depot minute headways and that operate seven days a week. In addition, the freeway express route – Route 90 – would be considered Tier One service. Tier Two Routes: Tier Two routes provide service on 30minute headways and operate seven days a week. Tier Three Routes: Tier Three routes provide service on 60minute headways or serve only the peak hours. Fare Structure Omnitrans offers both standard daily fares and discounted multi-trip and multi-day passes. Special fares are also offered to seniors, persons with disabilities, and students. Information on Omnitrans’ fare structure can be found in Section II. Section III: Current Performance & Conditions 32 33 Figure III-1: Omnitrans Existing Service Map – West Valley Section III: Current Performance & Conditions 34 Insert fold out map #2 here Figure III-2: Omnitrans Existing Service Map – East Valley 35 No Service San Bernardino - T.E.A.M. House 7 8 9 30 31 90 202 60 - 30 60 60 60 60 45 - 50 Tripper Fontana - Chaffey College 140 N. San Bernardino - Sierra Way - San Bndo San Bernardino - Mentone – Yucaipa San Bernardino - Redlands – Yucaipa Redlands Trolley (Red Line) Redlands Trolley (Blue Line) Inland Empire Connection 60 Ontario - Via Francis - Ontario Mills 75 1 2 3 4 5 10 11 14 15 19 20 22 28 29 60 61 62 63 64 65 66 67 68 70 71 to 8:29 30 - 15 85 - 30 60 - 15 60 - 15 30 60 - 30 30 50 - 15 30 30 30 30 - 15 60 60 60 30 - 15 30 - 60 60 - 30 60 30 45 - 30 60 60 - 30 60 60 Route Name ARMC - San Bernardino - Del Rosa Cal State – E Street - Loma Linda Baseline - Highland - San Bernardino Baseline - Highland - San Bernardino San Bernardino - Del Rosa - Cal State Fontana - Baseline - San Bernardino San Bernardino - Muscoy - Cal State Fontana - Foothill - San Bernardino Fontana - San Bndo/Highland - Redlands Redlands - Colton – Fontana Fontana Metrolink - Via Hemlock - Kaiser North Rialto - Riverside Ave – ARMC Southridge - Slover Ave – Kaiser Bloomington - Valley Blvd – Kaiser Ontario Conv Cntr - Chaffey College - Ont Mills Fontana - Ontario Mills – Pomona Montclair - Ontario – Chino Chino - Ontario – Upland Montclair - N Upland - Chaffey College Montclair - Chino Hills Fontana - Foothill – Montclair Ontario - Baseline – Fontana Chino - Montclair - Chaffey College Ontario - Creekside - Ontario Mills Kaiser - South Ridge - Rancho Cucamonga Route AM Peak 30 - 60 60 60 60 60 45 - 60 Tripper Tripper 60 30 - 15 15 15 15 30 30 30 15 30 30 30 15 60 60 60 15 30 - 60 30 60 30 30 60 30 60 60 8:30 - 2:29 Base 30 - 60 60 60 60 60 35 - 45 Tripper Tripper 60 30 - 15 15 15 15 30 30 30 15 30 30 30 15 60 60 60 15 30 - 60 30 60 30 30 60 30 60 60 2:30 - 17:59 PM Peak 30 - 60 60 60 60 60 35 - 60 No Service No Service No Service 30 - 15 30 15 - 30 15 - 30 30 30 30 15 - 30 30 30 - 60 30 15 - 30 60 60 60 15 30 - 60 30 - 60 60 30 30 - 60 60 30 - 60 60 60 18:00 - 21:59 Evening Weekday Frequency (in minutes) Figure III-3: Weekday Service Frequency by Route No Service No Service No Service No Service No Service 60 No Service No Service No Service 30 30 - 60 30 30 30 No Service 30 60 30 60 No Service No Service No Service No Service 60 15 - 30 No Service No Service No Service 30 No Service No Service 60 No Service No Service 22:00 to Night 4:53 - 19:52 4:30 - 20:30 5:33 - 21:48 6:07 - 21:25 7:00 - 19:55 4:40 - 22:25 4:38 - 22:49 4:25 - 22:40 4:28 - 23:11 4:33 - 22:40 5:28 - 22:40 5:35 - 20:25 5:25 - 22:50 3:55 - 22:57 5:08 - 22:39 4:50 - 22:25 5:32 - 20:27 4:48 - 22:14 7:02 - 18:57 6:45 - 18:35 4:40 - 22:26 4:20 - 22:49 5:23 - 21:41 5:52 - 22:15 7:00 - 19:50 4:50 - 22:44 4:31 - 22:38 5:30 - 20:25 4:49 - 22:55 6:34 - 18:47 5:06 - 22:27 6:05 - 9:58 15:05 - 18:57 8:05 - 8:51 15:23 - 16:09 8:40 - 8:55 14:30 - 14:48 Hours Service Route Name ARMC - San Bernardino - Del Rosa Cal State - E Street - Loma Linda Baseline - Highland - San Bernardino Baseline - Highland - San Bernardino San Bernardino - Del Rosa - Cal State Fontana - Baseline - San Bernardino San Bernardino - Muscoy - Cal State Fontana - Foothill - San Bernardino Fontana - San Bndo/Highland - Redlands Redlands - Colton – Fontana Fontana Metrolink - Via Hemlock - Kaiser North Rialto - Riverside Ave - ARMC Southridge - Slover Ave – Kaiser Bloomington - Valley Blvd – Kaiser Ontario Conv Cntr - Chaffey College - Ont Mills Fontana - Ontario Mills – Pomona Montclair - Ontario – Chino Chino - Ontario – Upland Montclair - N Upland - Chaffey College Montclair - Chino Hills Fontana - Foothill – Montclair Ontario - Baseline – Fontana Chino – Montclair - Chaffey College Ontario - Creekside - Ontario Mills Kaiser - South Ridge - Rancho Cucamonga Ontario - Via Francis - Ontario Mills Fontana - Chaffey College San Bernardino - T.E.A.M. House N. San Bernardino - Sierra Way - San Bndo San Bernardino - Mentone - Yucaipa San Bernardino - Redlands - Yucaipa Redlands Trolley (Red Line) Redlands Trolley (Blue Line) Inland Empire Connection 1 2 3 4 5 10 11 14 15 19 20 22 28 29 60 61 62 63 64 65 66 67 68 70 71 75 140 202 7 8 9 30 31 90 60 60 60 60 60 50 - 45 30 - 15 15 30 - 15 30 - 15 30 60 30 30 - 15 30 30 30 20 No Service 60 60 30 60 60 60 60 40 - 30 60 60 60 60 No Service No Service No Service AM Peak to 8:29 60 60 60 60 60 45 30 - 15 15 15 15 30 60 30 15 30 30 30 20 No Service 60 60 30 60 60 60 60 30 60 60 60 60 No Service No Service No Service 60 60 60 60 60 45 30 - 15 15 15 15 30 60 30 15 30 30 30 20 No Service 60 60 30 60 60 60 60 30 60 60 60 60 No Service No Service No Service 60 60 60 60 60 45 - 60 30 - 15 15 15 15 30 60 30 30 - 40 30 30 30 20 No Service 60 60 30 60 60 60 60 30 60 60 60 60 No Service No Service No Service Saturday Frequency (in minutes) Base PM Peak Evening 8:30 - 2:29 2:30 - 17:59 18:00 - 21:59 Figure III-4: Saturday Service Frequency by Route Route Section III: Current Performance & Conditions 36 No Service No Service No Service No Service No Service 60 No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service Night 22:00 to 6:50 - 18:50 6:40 - 19:20 6:33 - 20:28 7:30 - 19:25 7:37 - 18:55 5:30 - 22:40 6:38 - 19:28 6:35 - 19:15 7:13 - 19:19 7:03 - 19:27 6:28 - 19:10 6:35 - 19:25 6:55 - 19:20 6:30 - 20:05 6:38 - 19:55 7:10 - 19:05 6:32 - 18:27 7:40 - 19:14 na 7:45 - 18:35 6:45 - 19:39 6:39 - 19:48 6:50 - 18:44 6:52 - 18:46 7:00 - 19:50 6:20 - 19:15 6:45 - 19:09 6:35 - 19:30 6:10 - 19:52 6:45 - 18:37 6:35 - 20:28 na na na Service Hours 37 Route Name ARMC - San Bernardino - Del Rosa Cal State - E Street - Loma Linda Baseline - Highland - San Bernardino Baseline - Highland - San Bernardino San Bernardino - Del Rosa - Cal State Fontana - Baseline - San Bernardino San Bernardino - Muscoy - Cal State Fontana - Foothill - San Bernardino Fonana - San Bndo/Highland - Redlands Redlands - Colton – Fontana Fontana Metrolink - Via Hemlock - Kaiser North Rialto - Riverside Ave – ARMC Southridge - Slover Ave – Kaiser Bloomington - Valley Blvd – Kaiser Ontario Conv Cntr - Chaffey College – Ont Mills Fontana - Ontario Mills – Pomona Montclair - Ontario – Chino Chino - Ontario – Upland Montclair - N Upland - Chaffey College Montclair - Chino Hills Fontana - Foothill – Montclair Ontario - Baseline – Fontana Chino – Montclair - Chaffey College Ontario - Creekside - Ontario Mills Kaiser - South Ridge - Rancho Cucamonga Ontario - Via Francis - Ontario Mills Fontana - Chaffey College San Bernardino - T.E.A.M. House N. San Bernardino - Sierra Way - San Bndo San Bernardino - Mentone – Yucaipa San Bernardino - Redlands – Yucaipa Redlands Trolley (Red Line) Redlands Trolley (Blue Line) Inland Empire Connection Route 1 2 3 4 5 10 11 14 15 19 20 22 28 29 60 61 62 63 64 65 66 67 68 70 71 75 140 202 7 8 9 30 31 90 60 120 120 60 60 60 60 - 30 60 45 - 30 30 - 15 60 60 60 30 - 15 30 60 30 45 No Service No Service 60 30 60 60 60 60 60 No Service 60 60 60 No Service No Service No Service AM Peak to 8:29 60 120 120 60 60 60 - 55 60 - 30 60 - 15 15 15 60 60 60 15 30 60 30 45 No Service No Service 60 30 60 60 60 60 60 No Service 60 60 60 No Service No Service No Service 60 120 120 60 60 60 - 45 60 - 30 15 15 15 60 60 60 15 30 60 30 45 No Service No Service 60 30 60 60 60 60 60 No Service 60 60 60 No Service No Service No Service No Service 120 120 60 No Service 60 60 - 30 30 30 30 60 60 60 15 - 30 30 60 No Service 45 No Service No Service 60 30 60 60 60 60 60 No Service 60 60 60 No Service No Service No Service Sunday Frequency (in minutes) Base PM Peak Evening 8:30 - 2:29 2:30 - 17:59 18:00 - 21:59 Figure III-5: Sunday Service Frequency by Route No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service Night 22:00 to 7:30 - 17:55 8:05 - 19:05 7:10 - 18:30 8:07 - 18:25 8:00 - 17:32 6:50 - 20:02 6:32 - 19:25 6:56 - 19:03 7:05 - 19:15 7:05 - 19:12 6:38 - 19:20 7:35 - 19:25 7:25 - 19:20 7:15 - 19:10 7:00 - 19:30 7:15 - 18:50 6:32 - 17:57 7:00 - 19:36 na na 6:45 - 19:40 6:39 - 19:47 6:50 - 18:44 6:52 - 19:44 7:00 - 19:50 6:31 - 18:26 7:07 - 18:52 na 7:06 - 18:52 6:45 - 18:40 6:35 - 18:55 na na na Service Hours Figure III-6: Omnitrans Fixed-route Services Operating Data and Performance Indicators FY 2002 Actual Performance Measures Fare Revenue ($000's) 10,935 Annual Change Operating Cost ($000's) 38,203 Annual Change Performance Indicators FY2004 Actual FY2005 Budgeted 10,611 -3.0% 10,914 2.9% 11,436 4.8% 46,914 22.8% 48,585 3.6% 51,114 5.2% Revenue Miles of Operation (000's) Annual Change 7,087 7,780 9.8% 7,116 -8.5% 7,363 3.5% Service Miles of Operation (000's) Annual Change 7,848 8,468 7.9% 7,219 -14.7% 8,251 14.3% Revenue Hours of Operation (000's) Annual Change 605 601 -0.7% 566 -5.8% 581 Service Hours of Operation 000's) Annual Change 634 627 -1.0% 576 -8.2% 626 15,981 -2.4% 14,278 -10.7% 15,381 7.7% Total Passengers Carried (000's) 16,381 Annual Change Service Performance Measures 2.6% 8.6% Operating Cost per Passenger ($) Annual Change $2.33 $2.94 25.9% $3.40 15.9% $3.32 -2.3% Operating Cost per Revenue Hour ($) Annual Change $63.11 $78.05 23.7% $85.84 10.0% $88.03 2.5% 27.06 26.59 -1.8% 25.23 -5.1% 26.49 5.0% 2.31 2.05 11.9% 23% -21.0% 2.01 13.2% 22% -0.7% 2.09 1.7% 22% -0.4% Passengers per Revenue Hour Annual Change Passengers per Revenue Mile Annual Change Fare Recovery Ratio Annual Change Section III: Current Performance & Conditions 38 FY2003 Actual 29% Unlike many agencies, Omnitrans does not issue transfers for one-way cash fares. Passengers who plan to ride more than two buses over the course of one day are encouraged to purchase a one-day pass. The pass allows for unlimited travel on local buses for one full day. Rider Profile Based on the 2003 Omnitrans Rider Attitude and Awareness Study, the typical Omnitrans rider is a woman, is more likely Hispanic, is 34 years old or under, rides the bus five or more times per week, has graduated from high school, is employed full-time outside of his/her home, and does not have a valid driver’s license. He/She rides the bus primarily for work or personal business, and secondarily for medical appointments, school, shopping, and recreational or social purposes. The household income is $34,999 or less per year; there is at least one car in the household and a small chance of driving it alone. System-Wide Performance Omnitrans has a portion of the bus fleet equipped with Automatic Passenger Counters (APC). These buses are circulated throughout the fleet. This provides an excellent source of detailed information on the performance of the system, hours, miles, running time, loads, boardings, stops and segments of individual routes. Detailed performance statistics for each fixed-route and route segments is provided in the Existing Conditions Report. This report and analysis was compiled based on APC data collected during the first four months of 2004. This Chapter provides a system-wide performance overview from the APCs. Boardings The APC data indicated that Omnitrans has 55,394 unlinked boardings per weekday. The busiest stop locations are located at the seven Transcenters, as well as destinations such as Ontario Mills, Arrowhead Regional Medical Center, and the San Bernardino Metrolink Station. Chaffey College, Cal State, and major hospitals and shopping centers in the service area account for most of the remaining busy stop locations. 39 Figures III-7 and III-8 illustrate the number of weekday boardings by stop in the East and West Valleys. The maps clearly show the busiest stop locations. In addition, the maps indicate that the area north and east of downtown San Bernardino clearly has the greatest concentration of ridership. Figure III-9 shows the 15 busiest bus stops in order of the number of boardings observed by the APCs. Figure III-10 presents weekday boardings for all fixed-route services as well as revenue hours and passengers per revenue hour. Omnitrans’ fixed-route services carried an average of 27 passengers per revenue hour in FY 2004. Section III: Current Performance & Conditions 40 41 Section III: Current Performance & Conditions 41 Figure III-6: East Valley Boardings Figure III-7: East Valley Boardings Section III: Current Performance & Conditions 42 ction III: Current Performance & Conditions Figure III-7: Map of West Valley Boardings Figure III-8: West Valley Boardings Figure III-9: Top 15 Bus Stop Locations by Boardings Bus Stop Location Fontana Metrolink 4th& E, San Bernardino Ontario TC 4th & Arrowhead, San Bernardino E & Court, San Bernardino Arrowhead Regional Medical Center Ontario Mills Mall South Fontana TC Montclair TC San Bernardino Metrolink Redlands Mall TC California State University San Bernardino Pomona TC Sterling & Date Place Chaffey College Boardings 3101 1662 1299 1143 1035 997 781 665 623 592 586 565 534 471 454 The Fontana Metrolink Transcenter is the busiest single stop location, with an average of 3,101 boardings per day. However, downtown San Bernardino has more boardings in total, but they are spread over several stops due to the nature of the Transcenter. Arrowhead Regional Medical Center (ARMC) also serves as a transfer point, which is a likely reason why the ARMC has more activity than other hospitals in the region. Ontario Mills, which has the largest retail concentration in the region, has the largest volume of passengers at any shopping center. 43 Figure III-10: Weekday Boardings per Line 1 2 3 4 5 10 11 14 15 19 20 22 28 Passenger Boardings 4,170 4,726 3,565 3,744 1,945 1,853 1,407 4,521 2,659 2,875 768 2,120 134 % of Total Passengers 7.5% 8.5% 6.4% 6.8% 3.5% 3.3% 2.5% 8.2% 4.8% 5.2% 1.4% 3.8% 0.2% Revenue Hours 113.25 124.95 92.03 85.23 65.02 52.33 66.67 102.35 122.67 102.12 28.83 91.80 11.92 % of Total Revenue Hours 5.46% 6.02% 4.44% 4.11% 3.13% 2.52% 3.21% 4.93% 5.91% 4.92% 1.39% 4.43% 0.57% 29 60 61 62 63 64 65 66 67 68 70 71 75 140 217 688 5,806 1,097 1,260 265 1,133 1,809 694 1,819 606 1,024 213 59 0.4% 1.2% 10.5% 2.0% 2.3% 0.5% 2.0% 3.3% 1.3% 3.3% 1.1% 1.8% 0.4% 0.1% 11.83 50.65 199.28 47.92 55.47 25.67 68.93 76.28 41.70 106.02 26.92 48.95 8.59 1.53 0.57% 2.44% 9.61% 2.31% 2.67% 1.24% 3.32% 3.68% 2.01% 5.11% 1.30% 2.36% 0.41% 0.07% 18.1 14.0 28.9 21.7 22.4 10.2 16.3 23.0 16.5 17.4 30.4 20.8 20.7 0.0 202 7 8 9 30 31 16 1,089 892 1,211 64 92 0.0% 2.0% 1.6% 2.2% 0.1% 0.2% 0.55 40.35 44.33 46.00 15.30 12.92 0.03% 1.95% 2.14% 2.22% 0.74% 0.62% 0.0 25.8 19.2 26.7 6.1 8.6 90 853 1.5% 85.93 4.14% 10.9 55,394 100.0% 2074.29 100.00% 26.7 Contracted West Valley East Valley Route Total Section III: Current Performance & Conditions 44 Passengers Per Revenue Hour 36.6 38.1 37.5 41.9 29.5 35.0 21.1 43.6 22.1 27.8 26.9 22.9 11.6 Schedule Adherence The APCs collect information on the actual times at all scheduled timepoints. The units record the actual arrival and departure times at each stop. However, for the analysis of schedule adherence, only the performance at published timepoints is utilized. Arrival times are published by Omnitrans for all timepoints. Departure times are also published at selected locations that are usually major transfer points. Buses are considered to be on time if they arrive at timing points on time, early, or not more than five minutes late. Early arrivals are not considered to be a negative, as they would not impact transfer connections, and it is unlikely any passengers would be unhappy about an early arrival. Where departure times are published, early departures and departures more than five minutes late are considered to be not on time. Figure III-11 shows the departure schedule adherence results. The graph on the left shows that 4 of the 34 routes depart late on at least 10 percent of trips. The worst performance is by Route 31(Blue Trolley Line), departing late approximately on 18% of trips and also arriving late on 13% of trips, suggesting inadequate running time given for the route. Additional routes which report frequent occurrences of arriving and departing late include Routes 19, 62, 63, & 90. Route 15 is the second worst performing route, with about 13 percent late departures, but does not have a high late arrival rate, a sign of extra running time. Route 30 (Red Trolley Line) and 67, similar to route 15, often depart late, but arrive early, which is an indication of excessive running time in the schedule. Early departures appear to be a significant problem for Omnitrans. Omnitrans operates on a timed-transfer basis and early departures are an indication that transfers are not being properly accommodated. The right hand graph in Figure III-11 shows that all but 7 routes have more than 10 percent early departures. The routes that operate with a high number of early departures and a low rate of late arrivals are routes 11, 14, 15, 29, 140, and 202. This pattern may be explained by various reasons such as spare running 45 time, not enough running time between certain segments, or the need for relocation of layover points to facilitate coach operator relief. The routes with the greatest numbers of early departures such as routes 68, 3, 5, 4, and 90 also have problems with late arrivals, which may be an indicator of insufficient running time in the schedule overall or the need for re-distribution of running time throughout different segments due to traffic or passenger delays. An assessment of running time data will allow for determination of where schedule adherence is compromised in order for appropriate schedule adjustments to take place. Figure III-12 illustrates the arrival schedule adherence results. The graph shows that 25 of 34 routes experienced arrival times (at timing points) more than five minutes late, on at least 10 percent of all trips. This is well below the performance level expected at Omnitrans and below the level of performance expected at most transit systems. Section III: Current Performance & Conditions 46 31 15 19 30 67 61 62 63 7 90 60 2 1 71 9 11 5 29 66 68 8 65 70 4 10 14 3 22 20 28 64 202 140 75 47 Route 0% 10% 20% 40% 50% 60% 70% Percent Departing Late 30% Percent of Departures Late by Route 80% 90% 100% 202 29 15 140 68 14 3 11 5 4 90 67 22 28 30 60 19 2 66 1 71 20 62 61 63 65 10 70 64 7 9 8 75 31 0% 10% 20% 40% 50% 60% 70% Percent Departing Early 30% Percent of Departures Early By Route Figure III-11: Departure Schedule Adherence Route 80% 90% 100% Figure III-12: Percent of Arrivals Late by Route (5 minutes behind schedule or more) Percent of Arrivals Late by Route (5 minutes behind schedule or more) 75 20 9 64 8 10 65 4 70 66 3 63 22 90 71 Route 67 31 62 1 5 61 2 68 19 28 30 140 7 14 29 60 11 15 202 0% 10% 20% 30% 40% 50% 60% Percent Arriving Late Section III: Current Performance & Conditions 48 70% 80% 90% 100% Route Performance The APC data collected by Omnitrans allows detailed, routeby-route and segment-by-segment analysis of the performance of the transit system. This section presents summary data for each route in a system-wide format that permits ranking and comparison of services. The hours, miles, and ridership data used to prepare the graphs that are provided in Figures III-13 through III-21 have been derived from the APCs. The cost data used in some of the graphs has been derived from the cost allocation model used by Omnitrans to project expenses over the life of this project. All of the services, except Routes 7, 8, 9, 30, 31, and 90, use the same cost factors to determine the cost of operation. Routes 7, 8, 9, 30, 31, and 90 use different cost data, also based on the cost allocation model because a contractor currently operates them and Omnitrans does not pay for deadhead hours (effective September 2005, these routes will be brought in house.) This means that the cost data does not reflect actual differences in costs that might be occurring due to the use of different fuel types or vehicle types. The revenue data used in some of the graphs was derived from a system-wide average fare of $0.69 for each boarding. This means that revenue has not been allocated based on distance traveled, time spent on the bus, or the type of passenger (i.e. adult, senior, child, cash, monthly pass or day pass). Short and long trips have been allocated the same amount of revenue. The derivations of the major data types (hours; miles; ridership; costs; revenues) means that the addition of costs or revenues to the indicators will generally not change the relative ranking of routes. However, the inclusion of these factors does provide a greater understanding of some of the financial challenges facing Omnitrans. 49 Figure III-13 summarizes weekday passenger boardings by route. The five routes with the most boardings in the system are: Route 61 (serving Fontana – Ontario Mills - Pomona); Route 2 (serving between Cal State and Loma Linda); Route 14 (linking Fontana and San Bernardino); Route 1 (serving Colton and San Bernardino); and Route 4 (between Highland and San Bernardino). All of them are cross-town and operate with 15-minute headways on weekdays. Figure III-13: Weekday Passenger Boardings by Route Weekday Passenger Boardings by Route 61 2 14 1 4 3 19 15 22 5 10 68 66 Route 11 63 9 65 62 7 71 8 90 20 67 60 70 64 29 75 28 31 30 140 202 0 1000 2000 3000 4000 Passenger Boardings Section III: Current Performance & Conditions 50 5000 6000 Figure III-14 shows the number of revenue hours per route, per weekday. The routes with the most revenue hours again have 15-minute headways. They are followed by long routes with half-hourly service, while the routes with the least number of hours are peak-period single trippers. Figure III-14: Weekday Revenue Hours by Route Weekday Revenue Hours by Route 61 2 15 1 68 14 19 3 22 90 4 Route 66 65 11 5 63 10 60 71 62 9 8 67 7 20 70 64 30 31 28 29 75 140 202 0 50 100 150 200 250 Revenue Hours 51 Figure III-15 shows the average number of revenue passengers by hour for each route. Routes 4, 14, 3, and 2 are busy throughout the entire day. Route 140 does not operate all day but rather as a peak tripper, making each trip almost full. Figure III-15: Weekday Passengers by Revenue Hour by Route Weekday Passengers by Revenue Hour by Route 4 14 3 2 140 1 10 202 70 Route 5 61 71 19 9 20 7 66 22 63 15 62 67 11 75 8 29 68 65 60 28 90 64 31 30 0 5 10 15 20 25 30 35 Passengers Per Revenue Hour Section III: Current Performance & Conditions 52 40 45 50 Figure III-16 shows the number of revenue miles operated by each route. Routes with large number of trips throughout the day and longer trips appear at the top. Route 90 appears higher up the list than in previous figures because of its higher average speeds and long distance trips. Overall, routes are in the same relative position as in the graph of revenue hours. Figure III-16: Weekday Revenue Miles by Route Weekday Revenue Miles by Route 61 90 15 2 22 19 1 68 3 14 Route 4 66 65 5 11 63 71 9 8 10 62 67 7 64 20 70 75 31 28 30 29 60 140 202 0 500 1000 1500 2000 2500 3000 Revenue Miles 53 Figure III-17 illustrates the number of passengers per revenue mile by route. The top-ranked route is Route 202. Figure III-17: Weekday Passenger Per Revenue Mile by Route Route Weekday Passenger Per Revenue Mile by Route 202 14 4 1 2 3 10 5 19 7 61 20 140 70 11 62 63 9 66 15 29 22 68 71 60 67 8 65 75 28 64 31 90 30 0 1 2 3 4 5 6 7 Passengers Per Revenue Mile Section III: Current Performance & Conditions 54 8 9 Figure III-18 illustrates one of the most useful indicators, weekday seat utilization based on passenger miles per seat mile. This indicator provides the percentage of time (in distance) that a seat on the bus is occupied over the entire service day. It literally measures the amount of service being put on the road that is being consumed. The indicator only uses actual information that is collected by the APC, and is not influenced by assumed averages such as revenue per passenger. Figure III-18: Weekday Seat Utilization by Route (Seat Miles) Route Weekday Seat Utilization by Route (Seat Miles) 9 8 14 3 7 10 61 1 66 5 2 19 70 202 71 15 4 11 68 67 60 140 90 62 63 20 29 75 22 65 64 28 31 30 0% 10% 20% 30% 40% 50% 60% Seat Utilization *Seat Utilization by Distance Standard is 20% for all routes and 25% for Express Route 90 55 Figure III-19 compares the operating costs by route. Since operating costs are constant rates per hour and per mile across all services (except contracted Routes 7, 8, 9, 30, 31, and 90), the graph is very similar to the graph of service hours (Figure III-14), except that the bottom axis is calibrated in dollars, rather than hours. There are some changes in ranking due to the variable costs on the contracted routes and some differences in the average scheduled speed of service. Figure III-19: Weekday Operating Cost by Route Route Weekday Operating Cost by Route 61 2 15 1 68 14 19 22 3 4 66 65 11 5 90 63 10 62 71 60 67 8 9 7 20 64 70 29 28 75 30 31 140 202 $0 $2,000 $4,000 $6,000 $8,000 $10,000 Cost Section III: Current Performance & Conditions 56 $12,000 $14,000 $16,000 $18,000 Figure III-20 shows the operating ratio for each route. The operating ratio is the percentage of operating costs covered by farebox receipts. The results of this graph should be viewed with caution since they are heavily dependent on allocated costs and revenue assumptions. Figure III-20: Weekday Operating Ratio by Route Weekday Operating Ratio by Route 4 14 140 3 2 1 9 10 7 70 Route 5 202 61 19 20 8 66 22 63 15 62 11 75 71 29 68 67 65 90 60 31 28 64 30 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Operating Ratio 57 Figure III-21 shows the cost per passenger per boarding by route. Route 30 is the most expensive route per passenger because of the low level of ridership. An influence in this low ridership is explained by the nature of the route, which serves University of Redlands as a common northeastern loop with route 31 (third most expensive route per passenger) and the data collection process. Manual data was collected during July 2004 with classes out of session (due to mechanical failure of trolley equipped with APC). This sampling period captured data for part of the alignment that is not reflective of the ridership throughout the regular school year. As classes are opened and student life is active in the fall, ridership is anticipated to rise, eventually lowering the cost per passenger. Section III: Current Performance & Conditions 58 Figure III-21: Weekday Cost per Passenger Boarding by Route Route Weekday Average Cost Per Boarding by Route 30 64 31 28 60 90 65 67 68 29 71 75 11 62 15 63 22 66 8 20 19 61 202 5 70 7 10 9 1 2 3 140 14 4 $0.00 $2.00 $4.00 $6.00 $8.00 $10.00 $12.00 $14.00 $16.00 $18.00 $20.00 Average Cost Per Passenger Boarding 59 Access (ADA) Paratransit Service The Americans with Disabilities Act (ADA) requires that fixedroute transit operators provide, or ensure the provision of, “complementary” (i.e., comparable) paratransit service for those individuals who, because of their disability, cannot use the regular general-public fixed-route service. Omnitrans had an area-wide community transit program serving seniors, persons with disabilities, and social service agencies prior to the ADA civil rights regulations enacted in 1991. With implementation of its ADA Complementary Paratransit Plan, Omnitrans continued to provide community transit through its Core Access Service, but expanded the days and hours of operation for persons eligible for ADA complementary paratransit service to match the times of fixed-route availability. Today, Omnitrans Access Service provides a combination of subscription and ADA paratransit services. The subscription service is available to persons with an Omnitrans disability photo identification card (D-card). Access is provided on a curb-to-curb basis. The current contractor is Transportation Concepts, Inc. Typical Omnitrans Access Vehicle According to U.S. Census data, Access’ client base is growing, although perhaps not quite at the same rate as the rest of the county. While the total countywide population grew by 20.5 percent from 1990 to 2000, those aged 65 and older increased by 17.3 percent (from 124,900 to 146,459). Seniors comprised 8.8 percent of the total population in 1990, but only 8.6 percent in 2000 (compared to a statewide average of 10.6 percent that year). Seniors are not allowed to ride Access based solely on the fact that they are seniors, but nevertheless, a large portion of Access' ridership base is made up of seniors. Comparison of data for persons with disabilities is not as readily available, due to changes in reporting definitions and categories, but a total of 302,693 individuals in San Bernardino County reported some form of disability in 2000 (19.8 percent of the civilian noninstitutionalized population aged 5 or older). Access Service Characteristics and Fare Policy Figure III-22 provides a schedule of Access days and hours of operation. Section III: Current Performance & Conditions 60 Figure III-22: Access Service Days and Span of Service Days Monday - Friday Monday - Friday Saturday Sunday Hours of Service 7:00 a.m. - 6:00 p.m. 4:00 a.m. - 7:00 a.m. and 6:00 p.m. to 11:00 p.m. 7:00 a.m. - 7:00 p.m. 7:00 a.m. - 7:00 p.m. Category Core Service Non-Core Service Non-Core Non-Core Core Access service is available to D-card holders and social service agencies with which commitments existed prior to ADA. Core service is also available to persons with ADA certification. Non-Core service is available only to persons with ADA certification for extended weekday hours and on weekends. Therefore, ADA-certified persons can use Access during all times of service, while non-ADA and social service riders may only ride during Core times. The fare policy is the same for Core and Non-Core service, as shown in Figure III-23. In September 2003, Omnitrans went from a 39 zone fare structure to a 6 zone fare structure. This greatly improved the fare payment system for both the passenger and the drivers. More information on Omnitrans fare policy can be found in Section II. Figure III-23: Access Service Fare Policy Base Fare Companion Personal Care Attendant (PCA) Children (46" tall and under) $2.05 for first 3 zones; $2.80 for 4 zones; $3.55 for 5 zones; $4.30 for 6 zones. $2.05 for first 3 zones; $2.80 for 4 zones; $3.55 for 5 zones; $4.30 for 6 zones. Free. Must be indicated on ADA rider Identification Card to ride free. Free. Limit two free per paying adult. It is important to note that consistent with the federal regulations, the actual additional “zonal” fare for both ADA riders and their companions is twice the base fixed-route fare, but the direct charge to ADA passengers is subsidized $0.25 through Measure I, which provides a program of reduced fares and enhanced service for seniors and disabled transit users in the Valley region, through the San 61 Bernardino County Transportation Authority in cooperation with transit service agencies. In addition, a “subscription pass” is available for riders, primarily agency clients, who have subscription trips enrolled with Access. As an added benefit, holders of this pass can also use it for nonsubscription trips. Passenger Characteristics and Ridership Trends Figure III-24 shows Access service passengers by category for FY 2004. The West Valley has a higher percentage of agency trips (i.e., subscription and nutrition programs) compared to the East Valley. The East Valley, however, has a higher percentage of ADA trips. It is interesting to note that with the subscription fare change in September 2003, the percent of ADA passengers versus subscription passengers increased. In FY2001, the number of ADA and subscription trips were approximately equal. It is clear that the fare increase has shifted a number of people from subscription to ADA service. One could expect this gap to continue to increase in future years, due to the fact that the fare increase occurred during FY2004. Figure III-24: Access Service Passengers by Category, FY2004 Category Companions Regular Disabled ADA Subscription Personal Care Attendants (PCA’s) Free Total Passengers Total Access West Valley East Valley 1.1% 0.0% 4.3% 71.3% 16.4% 6.8% 0.8% 0.1% 3.6% 67.3% 22.3% 5.9% 1.4% 0.0% 5.0% 75.5% 10.3% 7.6% 0.1% 100% 456,922 0.1% 100% 230,919 0.1% 100% 226,003 Ridership growth has been 13.5 percent between FY98 to FY04, as shown in Figure III-25, although the amount of service provided (as measured in revenue hours) has grown somewhat more. Section III: Current Performance & Conditions 62 Figure III-25: Access Service Historical Ridership Trends Access Service Historical Comparison Category FY98 FY99 FY00 FY01 FY02 FY03 FY04 Total Access Passengers 425,812 402,489 419,686 432,093 455,746 468,186 456,922 Revenue 130,871 140,511 134,830 151,621 156,179 162,533 163,498 Hours Passengers/ Revenue Hr 3.3 2.9 3.1 2.8 2.9 2.9 % Change FY98-04 7.7% 28.2% 2.8 In general, many-to-one (“gather”) and one-to-many (“scatter”) trip patterns related to group sites are more effectively served than many-to-many (e.g., individual) trips. ADA trips during the Core period also tend to be to key destinations. In the Non-Core times, trips are many-to-many. Figure III-26 indicates the impact of trip patterns on the productivity of Core and Non-Core Services. The decline in productivity is partially attributable to an increase in average trip length. In FY98, trips on demand response services operated by Omnitrans averaged 6.8 miles compared to 11.4 miles in FY04. This decrease in productivity has significantly impacted the average passengers per revenue hour carried during core service hours. Traffic, development patterns and increases in population are all major contributing factors to this. This also contributes to the significant increase in passengers carried during non-core hours. As the population increases in San Bernardino valley, travel patterns are shifting so that the ability to travel beyond typical daylight time is becoming important to Access passengers. 63 Figure III-26: Access Service Historical Comparison – Core & Non- Core Service Category FY98 FY99 FY00 FY01 FY02 FY03 FY04 % Change FY98FY04 Total Access Passengers 425,812 402,489 419,686 432,093 455,746 468,186 456,922 7% Revenue Hours 130,871 140,511 146,840 151,621 156,179 162,533 163,498 25% 3.3 2.9 2.9 2.8 2.9 2.9 2.8 -14% Passengers 407,720 385,513 401,561 411,392 436,703 444,140 424,691 4% Revenue Hours 116,669 126,790 131,833 135,118 143,758 147,302 146,211 25% 3.5 3.0 3.0 3.0 3.0 3.0 2.9 -17% Passengers 18,092 16,976 18,125 20,701 19,043 24,046 32,231 78% Revenue Hours 14,202 13,721 15,006 16,503 12,422 15,231 17,287 22% 1.3 1.2 1.2 1.3 1.5 1.6 1.9 46% Passengers/ Revenue Hour Core Service Passengers/ Revenue Hour Non-Core Passengers/ Revenue Hour Access Performance Results Performance statistics for FY 2004 are shown on the following page in figure III-27 for all Access service and two groupings: (1) Core and Non-Core; and (2) West and East Valleys. ACCESS services operating data and performance indicators for FY 2002 to 2005 are presented in Figure III-28. If the current cost structure had been in effect in FY01, Access service would have failed to meet the 10 percent farebox recovery requirement. The East Valley has the best performance of all the groupings shown. Section III: Current Performance & Conditions 64 Here, trips are more highly concentrated and have a higher percentage of group trips with passengers paying a higher average fare. Figure III-27: Access Service Performance Statistics FY 2004 Category Total Passengers Total Access 456,922 Total Miles 3,090,888 1,368,989 Total Hours Revenue Miles Revenue Hours 194,644 West East Valley Valley 230,919 226,003 93,784 2,528,935 1,104,457 163,498 77,700 $ 151,265 $ 47,386 Core Non-Core 424,691 32,231 1721,899 2,745,629 345,259 100,861 173,399 21,246 1,424,478 1,104,457 1,424,478 85,798 146,211 17,287 Passenger Revenue Operating Cost (a) $ 103,879 $ 138,508 $ 12,757 $7,707,297 $3,615,387 $ 3,940,645 $6,753,873 $ 802,159 Net Subsidy $7,556,032 $3,615,387 $ 3,940,645 $6,753,873 $ 802,159 Cost Per Revenue Hour Subsidy Per Passenger Passengers Per Revenue Hour Average Fare Per Passenger Farebox Recovery Ratio $ 47.14 $ 47.14 $ 47.14 $ 47.14 $ 47.14 $ 16.54 $ 15.66 $ 17.44 $ 15.90 $ 24.89 2.8 3.0 2.6 2.9 1.9 $ 0.33 $ 0.21 $ 0.46 $ 0.33 $ 0.40 2.0% 1.3% 2.6% 2.0% 1.6% (a) Operating Costs are based on FY04 budgeted. 65 Figure III-28: ACCESS Services Operating Data and Performance Indicators FY 2002 Actual Performance Measures Fare Revenue ($000's) 930 Annual Change Operating Cost ($000's) 5,895 Annual Change Performance Indicators FY2004 Actual FY2005 Budgeted 926 -0.4% 855 -7.7% 783 6,487 10.0% 7,708 18.8% 8,072 4.7% -8.4% Revenue Miles of Operation (000's) Annual Change 2,447 2,544 4.0% 2,529 -0.6% 2,645 4.6% Service Miles of Operation (000's) Annual Change 3,015 3,088 2.4% 3,091 0.1% 3,162 2.3% Revenue Hours of Operation (000's) Annual Change 156 163 4.1% 163 0.6% 174 Service Hours of Operation 000's) Annual Change 191 194 1.4% 195 0.4% 205 468 2.7% 457 -2.4% 499 Total Passengers Carried (000's) 456 Annual Change Service Performance Measures 6.4% 5.5% 9.3% Operating Cost per Passenger ($) Annual Change 12.93 13.85 7.1% 16.87 21.8% 16.17 -4.1% Operating Cost per Revenue Hour ($) Annual Change 37.74 39.91 5.7% 47.14 18.1% 46.39 -1.6% 2.92 2.88 -1.3% 2.79 -3.0% 2.87 2.7% 0.19 0.18 5.8% 14% -9.5% 0.18 19.5% 11% -22.3% 0.19 0.1% 10% -12.6% Passengers per Revenue Hour Annual Change Passengers per Revenue Mile Annual Change Fare Recovery Ratio Annual Change Section III: Current Performance & Conditions 66 FY2003 Actual 16% The impact of trip length between the East and West Valleys has a significant impact on performance, as illustrated on the following page where Core trip origins and destinations are plotted. Clearly, the trips in the East Valley are longer than those in the West Valley. Omnitrans has a policy of “no denials” for ADA trips, which contributes to the low productivity of Non-Core service. While this has been an issue of some controversy nationwide, due to expansive interpretations of the regulations in the late 1990s by FTA staff and some courts, a recent legal submittal prepared jointly by USDOT and the federal Department of Justice (DOJ) in the case of Anderson v. Rochester-Gennesee Regional Transportation Authority (dated October 25, 2002) clarifies that Omnitrans’ practice is consistent with the current interpretation. The DOT/DOJ letter states clearly that the regulations “impose an affirmative obligation on transit agencies to design, fund, and implement a next-day service to meet the foreseeable needs of all ADA-eligible individuals”, although circumstances truly beyond the transit system’s control might be dealt with on a case-by-case basis. Peer Review Performance Results In order to compare Omnitrans Access service to other providers, the most recent, audited, National Transit Database data was consulted. Omnitrans Access service performance in FY 2001 is strong compared to peers with similar services, as shown in Figures III-29 and III-30. Peers were selected, both within and outside California, primarily on the basis of fleet size and/or general community characteristics. 67 Figure III-29: Peer Review Performance Results FY 2001 – Totals Vehicles Santa Cruz Metropolitan Transit San Mateo County Transit District San Diego MTDB South Coast Area Transit, Ventura Riverside Transit Agency Sunline Transit Agency Sacramento RTD Fort Worth Transportation Authority Greater Richmond Transit Company Section III: Current Performance & Conditions 68 Operating Cost 68 $ 2,388,700 69 $ 7,011,900 81 $ 6,182,700 12 $ 1,350,600 49 $ 3,482,000 20 $ 2,405,500 88 $ 8,576,300 81 $ 2,791,200 40 $ 2,891,100 Maryland DOT 96 $ 9,879,800 Rivercity Transit Authority, KY 74 $ 6,750,400 Omnitrans 82 $ 5,289,500 Revenue Hours Revenue Miles 54,800 670,900 155,100 1,878,800 174,000 2,520,400 26,400 460,300 101,800 1,618,500 43,800 778,400 135,100 2,314,200 91,400 2,401,000 100,900 1,517,600 312,000 5,151,000 187,700 3,275,700 166,100 2,304,000 Unlinked Passenger Passengers Miles 101,500 211,800 679,800 66,000 225,600 123,700 237,500 240,000 184,500 558,500 1,779,200 3,051,400 449,000 1,549,800 1,242,200 2,092,100 2,640,400 1,886,200 584,400 5,446,000 331,800 481,500 2,875,400 4,161,400 Figure III-30: Peer Review Performance Results (FY 2001) – Per Unit Cost/Hour Santa Cruz Metropolitan Transit San Mateo County Transit District San Diego MTDB South Coast Area Transit, Ventura Riverside Transit Agency Sunline Transit Agency Sacramento RTD Fort Worth Transportation Authority Greater Richmond Transit Company Maryland DOT Rivercity Transit Authority, KY Omnitrans $ Cost/ Passengers/ Pass. Mile Hour 43.59 $ 4.28 1.85 Ave. Op. Ave. Trip Cost/ Speed Length Passenger 12.24 5.50 $ 23.53 $ 45.21 $ 3.94 1.37 12.11 8.40 $ 33.11 $ 35.53 $ 2.03 3.91 14.49 4.49 $ 9.09 $ 51.16 $ 3.01 2.50 17.44 6.80 $ 20.46 $ 34.20 $ 2.25 2.22 15.90 6.87 $ 15.43 $ 54.92 $ 1.94 2.82 17.77 10.04 $ 19.45 $ 63.48 $ 4.10 1.76 17.13 8.81 $ 36.11 $ 30.54 $ 1.06 2.63 26.27 11.00 $ 11.63 $ 28.65 $ 1.53 1.83 15.04 10.22 $ 15.67 $ 31.67 $ 1.81 1.87 16.51 9.32 $ 16.91 $ 2.35 1.27 1.77 17.45 8.67 $ 20.34 $ $ 35.96 31.85 $ 2.90 13.87 8.64 $ 10.99 Source: National Transit Database, FY2001 Reservations and Scheduling Practices Telephone reservation hours are daily from 8:00 a.m. to 5:00 p.m. ADA passengers may book individual trips up to 14 days in advance. Persons with an Omnitrans Disability ID may request trips for Core hours (7 a.m. to 6 p.m.), on a space-available basis, by calling in the day before. If trips cannot be immediately fit into a run when the customer calls, they are batched and scheduled when possible, with a callback to the customer, usually the evening before the trip time. Reservations must be made no later than the day prior to the requested travel date, although same-day service requests are met as permitted by available space. Occasionally, same-day requests must be denied due to Dispatch’s inability to contact an available vehicle by radio. Maps of trip origins for the West and East Valleys are shown in Figures III-31 and III-32 and are reflective of the high percentage of regular trips for group and other key destinations. 69 Figure III-31 Figure III-32 Access passengers are encouraged to telephone at least two hours in advance for cancellations. Failure to cancel will result in a “No Show.” Repeated no shows can result in denial of service to that individual. Figure III-33 indicates that cancellations for trip requests outside the Core period (including weekends) tend to be higher than during the Core period. Figure III-34 shows major destinations that Access passengers travel to within the service area. Figure III-33: Cancellations, No Shows and On-Time Performance – May 2004 Service Type Cancelled EV Core WV Core EV Non-Core WV Non-Core Section III: Current Performance & Conditions 72 On-Time Late On Time Late % No No Show No Show Complete Complete Show 9% 5% 1% 73% 5% 5% 0% 13% 5% 1% Total % On Time Trips of Trips Scheduled Attempted 12% 6% 17,726 86% 85% 5% 5% 13,754 94% 71% 10% 6% 2,009 87% 7% 6% 1% 82% 4% 7% 2,163 94% EV Saturday 19% 8% 1% 67% 5% 9% 513 93% WV Saturday 10% 11% 1% 69% 9% 12% 249 89% EV Sunday 24% 8% 2% 59% 7% 10% 335 88% WV Sunday 24% 11% 1% 60% 3% 12% 217 94% Figure III-34: Major Trip Destinations Street Address City % Standing Order Template Adult Day Care 10221 Trademark St. Rancho Cucamonga 201 W. Mill St. San Bernardino 190 N. Arrowhead Rialto 12980 2nd St. Yucaipa 10550 Ramona Ave. Montclair 1235 E. Francis St. Ontario 268 N. Mcarthur Way Upland 11406 Loma Linda Dr. Loma Linda 5.7% 0.2% 0.2% 0.4% 0.6% 0.7% 0.8% 1.2% 1.6% Disabled Services 2032 E. Olive St. Ontario 25787 Mesa Ct. San Bernardino 2107 Jane St. Highland 6913 Buchanan Ave. Highland 7119 Beryl St. Alta Loma 0.9% 0.1% 0.1% 0.2% 0.2% 0.3% Medical Facilities 399 E. Highland Ave. San Bernardino 4445 Riverside Dr. Chino 11375 Anderson St. Loma Linda 1471 Riverside Ave. Rialto 1500 N. Waterman Ave. San Bernardino 1850 N. Riverside Ave. Rialto 636 Brier Dr. San Bernardino 400 N. Pepper Colton 2.2% 0.1% 0.2% 0.2% 0.2% 0.2% 0.4% 0.4% 0.5% Schools 557 W. 5th St. 5500 University Parkway 932 W. Cypress Ave. 27215 E. Baseline 118 E. Foothill 701 S. Mt. Vernon 2145 E. Highland Ave. 9820 Citrus Ave. 455 E. Olive St. 5885 Haven Ave. 17500 Foothill Blvd. 796 E. 6th St. 6.8% 0.2% 0.3% 0.3% 0.4% 0.5% 0.5% 0.6% 0.6% 0.6% 0.6% 0.8% 1.3% Ontario San Bernardino Redlands Highland Rialto San Bernardino San Bernardino Fontana San Bernardino Rancho Cucamonga Fontana San Bernardino Street Address City % Standing Order Template Workshops 250 S. Date Ave Rialto 2364 N. Del Rosa Ave. San Bernardino 4669 Holt Blvd Montclair 609 Lemon Ave. Ontario 8880 Benson Ave. Montclair 9007 Arrow Route Rancho Cucamonga 8520 Archibald Ave. Rancho Cucamonga 8333 Almeria Ave. Fontana 740 S. Allen St. San Bernardino 8129 Palm Lane San Bernardino 4650 Brooks St. Montclair 8675 Boston Pl Rancho Cucamonga 8939 Vernon Ave. Montclair 17.5% 0.4% 0.4% 0.6% 0.8% 0.9% 1.0% 1.3% 1.6% 1.7% 1.8% 2.0% 2.1% 2.7% Miscellaneous 5913 Portsmouth St. Chino 1642 W 27th St. San Bernardino 24317 4th St. San Bernardino 34460 Yucaipa Blvd. Yucaipa 1700 W 5th St San Bernardino 1 Mills Circle Ontario 10532 Acacia St. Rancho Cucamonga 2134 Hickory Ave. Ontario 5000 South Plaza Lane Montclair 2326 S. Cucamonga Ave. Ontario 165 W. Hospitality Ln San Bernardino 4650 Arrow Hwy Montclair 3.7% 0.1% 0.1% 0.1% 0.1% 0.1% 0.2% 0.2% 0.3% 0.3% 0.6% 0.7% 0.9% 73 Stakeholder comments indicate that on-time performance is better now than in the past. At the same time, stakeholders and drivers both noted that some of the passenger ride times seem excessive. Figure III-35 shows that about 77 percent of Core period trips are 60 minutes or less. There are, however, a number of trips that exceed two hours, and a small percentage of these are more than three hours. Figure III-35: Access Service Ride Time – May 2004 Service Type 30 Minutes or Less 61 – 90 Minutes 91 – 120 Minutes 2+ Hours # Trips 2+ Hours Total Trips Completed 31 – 60 Minutes EV Core WV Core 37% 40% 33% 37% 19% 16% 8% 5% 3% 1% 480 178 14,444 16,200 EV Non-Core WV Non-Core 39% 39% 26% 28% 18% 29% 11% 2% 5% 1% 55 4 1,034 529 EV Saturday WV Saturday 73% 69% 19% 24% 4% 4% 1% 3% 2% .4% 7 1 435 239 EV Sunday WV Sunday 74% 78% 19% 15% 5% 6% 1% .6% .7% 0% 2 0 303 162 There are opportunities to improve scheduling efficiency and improve customer service by reducing ride times through load balancing between vehicles. Improving productivity is a worthy goal, but not when ride times become excessive. However, it should also be noted that some fixed-route trips across the County could also be quite (comparably) lengthy. Certification Policies and Practices The Access eligibility process for ADA passengers is based on a “self-certification” application form that is submitted to Omnitrans and reviewed by in-house staff. Many agencies today are moving toward variations on an in-person interview or assessment to determine the extent to which an individual can or cannot use the regular fixed-route service. One of the most comprehensive of these is the Access Services, Inc. program in neighboring Los Angeles County. While in the future, Omnitrans may look at a system similar to Los Angeles County’s Access Services, Inc. program, today this level of analysis is not done due to staffing and budgetary requirements of such a service. Section III: Current Performance & Conditions 74 In addition, any individual who has the less-stringent Omnitrans Disability ID card (for riding the fixed-route system at the federally-required discount fare) can ride Access on a space available basis, during the Core period (7:00 a.m. to 6:00 p.m.). Omnilink Services In January 2002, Omnitrans began a new program of community link services to provide coverage in low-density areas that are difficult to serve effectively with traditional fixed-route bus service. This service is called Omnilink and includes the following: x Yucaipa Omnilink – the existing Yucaipa/ Calimesa Dial-A-Ride service was renamed. x Grand Terrace and South Colton Omnilink – service combines a fixed-route in South Colton and a dial-aride service for Grand Terrace. The current fixed-route travels to Kaiser Clinic, and on an as-needed basis to the V.A. Hospital in Loma Linda. x Chino Hills Omnilink – provides new dial-a-ride service in Chino Hills west of SR-71 to the County Line. Service is provided to the Chino Senior Center as requested. Omnilink provides general public demand response service in the cities of Chino Hills, Colton/ Grand Terrace, and Yucaipa. In addition to providing policy-based service coverage in low-density areas, Omnilink service is designed to provide feeder service to/from Omnitrans bus routes. Omnilink Service Characteristics and Fare Policy A private company, under contract to Omnitrans, provides Omnilink service. The Omnilink service provider is also the Access Service provider. Omnilink services operate seven days as shown in Figure III-36. 75 Figure III-36: Omnilink Days & Hours of Service Effective January 2002 Days Monday - Friday Saturday Sunday Hours of Service 7:00 a.m. - 6:00 p.m. 7:30 a.m. - 5:30 p.m. 8:00 a.m. - 2:00 p.m. Telephone reservation hours begin 30-minutes before service begins and ends 30-minutes before service ends. Passengers may make reservations up to three days in advance of the trip. Same-day service is also provided. Passengers making the same trip three or more days per week may request “Repeater” service where one reservation is made for all trips in the upcoming month. Passengers are encouraged to telephone at least two hours in advance for cancellations. Failure to cancel will result in a “No Show.” Three passenger no-shows in an unspecified time period will result in denial of advance reservation service for six months. Repeated no-shows can result in denial of service. Current fares for Omnilink service are more than double the regular cash fare for fixed-route service. This reflects the premiere nature of curb-to-curb service. The special introductory fare that was being offered on the Chino Hills and Grand Terrace/South Colton services expired in September 2003. However, effective January 2004, Omnitrans 1-day, 7-day and 31-day bus passes were allowed for payment of the Omnilink fare. In addition, free transfers to Omnitrans fixed-route buses are available at connecting locations. Passengers give the fixed-route driver the transfer, and a day pass is issued, good for travel all day on the fixedroute buses. The Omnilink fare structures are in Figure III-37. Section III: Current Performance & Conditions 76 Figure III-37: Omnilink Fare Structure (Effective September 2004) Fare Categories (one-way) Regular Seniors (60 and over)* Persons with a Disability* Students* Children (46" and under) ** $ 2.50 $ 1.25 $ 1.25 $ 1.25 Free * Proof of eligibility required for discount. **Limit two free per fare-paying adult. Passenger Characteristics and Utilization Figure III-38 provides an overview of Omnilink passengers by type of passenger for FY 2004. Student fares are not tracked separately and are included as Regular fares in the summaries provided. The Yucaipa Omnilink service is a long standing which was called Yucaipa Dial-A-Ride prior to the implementation of Omnilink in FY 2002. This is reflected in the high ridership numbers. Despite the fare incentive, seniors, Nutrition Program, ADA, and Disabled passengers prefer the Yucaipa Omnilink service to that of Access. This may be explained by the fact that the Yucaipa service is open to the general public whereas Access requires advance certification. In addition, the Yucaipa service pre-dates that of Access. Figure III-38 Omnilink Passengers by Category –FY2004 Category Regular & Companion Senior Nutrition Program Disabled ADA Certified Subscription Transfer Free Attendant Free Children Total Passengers Total Passengers % of OmniLink Service Yucaipa 19.5% 54.5% 0.0% 23.4% 2.1% 0.0% 0.0% 0.2% 0.3% 100.0% 36,821 80.5% Chino Hills 58.1% 19.9% 0.0% 14.5% 5.5% 0.0% 0.0% 1.3% 0.7% 100.0% 6,423 14.0% Grand South Colton Terrace Fixed-route 30.1% 30.3% 25.1% 19.0% 0.0% 0.0% 42.0% 39.5% 0.1% 8.1% 0.0% 0.0% 0.0% 0.0% 0.1% 0.7% 2.6% 2.4% 100.0% 100.0% 1,399 1085 3.1% 2.4% The Chino Hills service has the highest regular ridership of the Omnilink services. Approximately 58 percent are regular (includes student riders). This is down from FY2002, where approximately 87% of ridership was regular. This reduction is mostly due to the elimination of the reduced introductory 77 fare, and the students that took advantage of the program. The Grand Terrace/South Colton fixed-route Omnilink services have significantly lower ridership than the other Omnilink services. The Grand Terrace/South Colton Omnilink services, however, are more balanced in terms of ridership, with seniors and persons with disabilities making up a higher percentage of the ridership. Performance Results Performance statistics for Omnilink service are shown in Figure III-39. May 2004 statistics were used for the analysis. At this point, ridership and performance have declined since the last SRTP. Figure III-39: Omnilink Performance Statistics – May 2004 Yucaipa Passengers Total Miles Total Hours Revenue Miles Revenue Hours Passenger Revenue Operating Cost Net Cost Cost per Revenue Hour Subsidy Per Passenger Passengers per Revenue Hour Farebox Recovery Ratio $ $ $ $ 2,992 21,145 1,272 13,995 1,101 3,618 65,342.64 61,724.64 59.35 20.63 2.7 6% Chino Hills $ $ $ $ 661 6,599 573 4,954 460 1,042 21,722.43 20,680.43 47.22 31.29 1.4 5% Grand Terrace/ South Colton 73 2,105 215 1,523 163 $ 217 8,163.55 $ 7,946.55 $ 50.08 $ 108.86 0.4 3% None of the services meet even a 10-percent farebox recovery ratio. At five passengers per hour and the current fare, two services would achieve a 10 percent farebox recovery ratio. The productivity of Omnilink service, measured by passengers per revenue hour, is below the targets established in the Omnitrans FY 2004 – FY 2009 Short Range Transit Plan (i.e., five passengers per hour). The Yucaipa service is the best at 2.7 passengers per revenue hour. Chino Hills Omnilink service is down from the last SRTP at 1.4 passengers per hour. Performance on the Grand Terrace/South Colton service is poor. Section III: Current Performance & Conditions 78 It is unlikely that any of these services will achieve productivity targets in the near future, even with restructuring and changes in hours of service and vehicle deployment. Other agencies with mature demand response feeder service have been lucky to achieve three-to-four passengers per hour. The Yucaipa service is mature at 2.7 passengers per hour and has been declining over time. The Chino Hills service may achieve three-to-four passengers per hour with tweaking and the creation of peak-period routes into Los Angeles, Riverside, and Orange Counties. Figure III-40 presents operating data and performance indicators for the three Omnilinks (Grand Terrace, Yucaipa, and Chino Hills). Performance continues to decline on the Yucaipa service, as shown in Figure III-40. This may be due, in part, because the less expensive, and very similar, Access service is available to persons with disabilities. Additionally, the demographics have been changing. While the overall population is growing, both the numbers of elderly and low-income persons are declining. Further, as development expands outward in the Yucaipa area, the efficiency of the service will decline. 79 Figure III-40: Omnilink Performance Statistics Yucaipa FY03 Chino Hills FY04 36,821 219,076 15,523 147,527 13,298 $ 48,173 $ 797,416.51 $ 749,243.51 FY03 FY04 Grand Terrace/S. Colton FY03 FY04 3,314 1,399 28,308 23,838 2,152 2,353 20,252 17,947 1,972 1,978 $ 4,308 $ 3,945 $ 81,711.44 $ 89,343.41 $ 77,403.44 $ 85,398.41 Passengers 40,640 8,153 6,423 Total Miles 206,477 54,941 66,694 Total Hours 15,815 4,145 5,431 Revenue Miles 13,127 42,402 47,647 Revenue Hours 13,534 3,637 4,318 Passenger Revenue $ 54,135 $ 9,010 $ 10,850 Operating Cost (a) $ 812,416.55 $ 157,136.95 $ 205,889.21 Net Subsidy $ 758,281.55 $ 148,126.95 $ 195,039.21 Cost per Revenue $ 60.03 $ 59.97 $ 43.21 $ 47.68 $ 41.44 $ 45.17 Hour Subsidy Per $ 18.66 $ 20.35 $ 18.17 $ 30.37 $ 23.36 $ 61.04 Passenger Passengers per 3.0 2.8 2.2 1.5 1.7 0.7 Revenue Hour Farebox Recovery 7% 6% 6% 5% 5% 4% Ratio (a) Operating Costs based on Board Adopted Cost Allocation Plan. $51.37 per total hour for Yucaipa; $37.97 per total hour for Grant Terrace/S. Colton; and $37.91 for Chino Hills. Section III: Current Performance & Conditions 80 Regional Transit Services and Plans As part of the existing conditions analysis it is important to take into account the plans of other agencies that may have an impact on Omnitrans’ service. Below is a brief agency-by-agency look at planned projects and service changes (or recently implemented changes) that are expected to have some impact on Omnitrans and its riders. The agencies studied include Riverside Transit Agency, Victor Valley Transit Authority, Foothill Transit, Mountain Area Regional Transit Authority, Los Angeles County Metropolitan Transportation Authority, SunLine Transit Agency, Metrolink, Southern California Association of Governments (SCAG), and freeway and roadway projects that have been approved with the passing of Measure I (SANBAG). Neighboring Transit Providers Riverside Transit Authority (RTA) Riverside Transit Agency realigned their Route 36 to operate between Highland Springs Avenue in Banning to the Redlands Mall. Specifically, routing between Banning and Calimesa City Hall/Calimesa Senior Center remained unchanged. However, when the route 36 departs the Calimesa City Hall, it travels on County Line Road to the 10 freeway to reach the Redlands Mall from the Orange Street freeway exit. Operating times are between 7:30 a.m. and 5:30 p.m. weekdays and between 8:00 a.m. and 4:00 p.m. on Saturday. The realignment, effective July 5, 2004, connects with Omnitrans Routes 8, 9, 15, 19, 30 (Red Line), & 31 (Blue Line), at the Redlands Mall. Foothill Transit Foothill Transit, the main service provider to Los Angeles County’s San Gabriel Valley, has implemented some changes to routes that connect with Omnitrans. In September 2002, a 12% increase in service went into force, but ridership declined considerably. In response to this issue, Foothill Transit reduced its services, effective on September 5, 2004. The following Foothill Transit Lines that join Omnitrans Routes were altered: 81 Line 191 (Pomona-Cal Poly), which allows transfers to Omnitrans at the Pomona Transcenter, reduced weekend evening service, with the last trip at Pomona Transcenter leaving one hour earlier, westbound, and arriving one hour earlier, eastbound. This line is served by peak headways of 30 minutes and one-hour headways during non-peak periods on weekdays, and hourly on weekends. Line 193 (Pomona-Cal Poly), which allows transfers at the Pomona Transcenter, reduced eastbound weekend evening service, with the last trip arriving at Pomona Transcenter one hour earlier. This line is served by peak headways of 30 minutes and one-hour headways during non-peak periods on weekdays, and hourly on weekends. Line 292 (Claremont-Pomona), which previously allowed transfers at the Montclair Transcenter and Pomona Transcenter, will eliminate stops at the Montclair Transcenter. Operation times also changed to peak hours only on weekdays (half hourly) and weekends (hourly). This line previously operated with Line 294 and was served by headways of 120 minutes throughout the day on weekdays. Line 480 (Montclair - West Covina - El Monte - Express Service to Downtown Los Angeles), which allows transfers at the Montclair Transcenter and Pomona Transcenter, decreased Sunday service frequencies from 15 minutes to 20 minutes. Line 294 (Claremont-Montclair-Pomona), which met with Omnitrans at the Montclair Transcenter and Pomona Transcenter, was eliminated. This line previously operated with Line 292 and was served by headways of 120 minutes throughout the day on weekdays and weekends. Foothill Transit is planning to extend service on Route 497 to meet with Omnitrans at the Chino Transit Center in March of 2005. Route 497 is planned to travel from Downtown Los Angeles to City of Industry Park and Ride, Chino Park and Ride, and Chino Transit Center. This line is currently operating with 10-20 minute frequencies on weekdays only. Section III: Current Performance & Conditions 82 Victor Valley Transit Authority (VVTA) Due to funding insufficiencies and ridership decline, the Victor Valley Commuter has reduced its service, effective July 1, 2004. The down-the-hill commuter service reduced bus service to both San Bernardino and Rancho Cucamonga during the AM and PM peak hours. There are three inbound buses and three out-bound buses to/from San Bernardino (with stops at 4th Street, the Metrolink Station, and Cal State University San Bernardino). The stop at Cal State San Bernardino is a new addition. There are three inbound and three out-bound buses to/from Rancho Cucamonga (with stops at Metrolink Station and Ontario Mills). SunLine Transit Agency Sunline Transit Agency has suspended its regional weekday service to the Inland Empire entirely, effective July 1, 2004. Sunlink has provided weekday service from Palm Desert and Palm Springs to Cabazon, Banning, Beaumont, Loma Linda and Riverside’s downtown transit Metrolink stations since January 2000. At Loma Linda, Sunlink connected with Omnitrans routes 2, 8, 9, & 19. In efforts to reduce operating cost with minimal system impact, the commuter service was determined to be halted until revenue sources are available. Mountain Area Regional Transportation Authority (MARTA) MARTA has no upcoming changes to its service that will impact Omnitrans service. Los Angeles County Metropolitan Transportation Authority (LACMTA) The Los Angeles County transit operators have established a monthly pass program that gives EZ Transit Pass holders unlimited local transfers into most of the county and municipal transit operators at no additional charge. The LACMTA began generating the Regional Los Angeles County EZ Transit Pass as of July 1, 2003. The EZ Transit Pass is accepted as valid base fare at the point of transfer between intersecting Los Angeles County EZ Transit Pass services (e.g. Foothill Transit) and Omnitrans services. 83 Regional Transportation Agencies and Plans Metrolink The Interagency Service Transfer Agreement between Southern California Regional Rail Authority (SCRRA)/Metrolink and Omnitrans was revised as of January 2004. The contract between both parties consists of the agreement and an amended provision of transfer services of Metrolink tickets, honored by Omnitrans. Metrolink has added two additional weekday a.m. peak trips on the San Bernardino Line, (to Los Angeles) from San Bernardino at 4:35 a.m. to Montclair at 5:15 a.m., and (to San Bernardino) from Montclair at 5:20 a.m. to San Bernardino at 6:10 a.m. Also on the San Bernardino Line (to Los Angeles), the last trip departing from San Bernardino, will leave five minutes earlier, at 7:15 p.m. Omnitrans Routes 1 and 90 currently connect with Metrolink at the San Bernardino Metrolink Station. The schedule change occurred in October 2004. A 4 percent increase in Metrolink fares took effect in July 1, 2004. Freeway and Roadway Projects (SANBAG) San Bernardino Associated Governments (SANBAG) is undertaking a number of freeway improvement projects; some are currently under construction and some are projected for coming years. Construction on State Route 210, the Foothill Freeway, is currently in progress. Construction began on the last eight miles of State Route 210 in Rialto in July 2003. Construction is expected to start on the portion of the freeway in San Bernardino in the fall of 2004. The final eight miles of Route 210 will extend through a small portion of Fontana, and then cross through the cities of Rialto and San Bernardino. Once completed, it will link to the existing Route 30 in San Bernardino and include an interchange with Interstate 215 in San Bernardino. The estimated date of completion for this last section of the freeway is 2007. Omnitrans does not currently operate on Route 210. Section III: Current Performance & Conditions 84 Construction of the I-10 truck climbing lane is expected to finish in late calendar year 2004. This project will add an extra lane for trucks on the steep incline between Ford Street in Redlands and Live Oak Canyon Road in Yucaipa in order to remove the trucks from the mixed-flow lanes and reduce congestion. Omnitrans does not currently operate on this stretch of I-10. The widening of Interstate 10 in Redlands is in its final design phase. This phase will prepare the project for construction, which is scheduled to begin in early calendar year 2005 and last about two years. The project would add one lane in each direction between Orange Street and Ford Street (2.5 miles) in order to match the four lanes in each direction that are found west of Orange Street, and thereby reducing the current bottleneck. The additional eastbound lane will match a new eastbound lane being built as part of the I-10 Truck-Climbing Lane project. The new lanes will be built next to the freeway median and will feature a new freeway barrier. Omnitrans does not currently operate on this stretch of I-10. SANBAG is in the detailed design stages for the addition of a High Occupancy Vehicle lane in both the northbound and southbound directions on I-215 between I-10 and SR-30. A number of other improvements will be made, including the widening of bridges and reconstruction of interchanges. The project is slated for completion by 2010. Route 90 currently operates on I-215 between I-10 and downtown San Bernardino. This improvement will improve the reliability of Omnitrans Route 90 and reduce travel times. SANBAG is working with the Riverside County Transportation Commission to complete preliminary engineering and environmental documents for the widening of Interstate 215, south of Interstate 10. This 6.5-mile project will extend from the Orange Show Road interchange in San Bernardino through the cities of Colton, Grand Terrace and Riverside. The project will include the possible addition of a carpool lane and mixed flow lane, both northbound and southbound. This work began in December 2003 and is expected to take 5-7 years. The widening of I-215 will improve the reliability of Omnitrans Route 90 and reduce travel times. 85 Several grade separations (the division of railroad tracks from surface streets) throughout San Bernardino County were scheduled to receive funding from the state’s Traffic Congestion Relief Program. These projects were in detailed design when the state recommended suspending the funding for the Traffic Congestion Relief Program in December 2002, due to California’s budget crisis. Since that time, work has stopped on the grade separation projects, due to the funding uncertainty. Had full funding been made available from the Traffic Congestion Relief Program (or if funding is restored in the future), the projects would have helped reduce traffic from delays at train crossings. SANBAG has been supporting two additional interchange projects at I-10 and Live Oak Canyon (Yucaipa) and I-10 and Tippecanoe (Loma Linda, San Bernardino). Work on the Live Oak Canyon Road project has stopped, due to funding uncertainties from the state’s Traffic Congestion Relief Program (see above). Instead, traffic signals will be installed at this intersection to improve traffic flow through the area. The signals are in design and are expected to be installed by early 2005. Work is continuing on the Tippecanoe Avenue interchange. This project is in preliminary engineering stages, and SANBAG is continuing to collect funding for the construction of the interchange. Funding may be provided if San Bernardino County voters continue Measure I, the halfcent per dollar transportation sales tax, beyond its 2010 expiration date. Southern California Association of Governments (SCAG) Omnitrans’ service area falls within the boundaries of the Southern California Association of Governments (SCAG), the Metropolitan Planning Organization (MPO) for six counties within Southern California. The purpose of the MPO is to cooperate with federal, state, and local transportation providers for carrying out the metropolitan transportation planning requirements as mandated through federal highway and transit legislation. Federal and State dollars used for transportation projects are funneled through the MPO and distributed to local, regional, and transit agencies to improve mobility within its jurisdictions. Deciding how that money gets spent is initiated through the development of a Regional Transportation Plan (RTP). Section III: Current Performance & Conditions 86 On April 1, 2004, SCAG adopted the 2004 Regional Transportation Plan (RTP) titled Destination 2030. One of the primary goals of the plan is to “focus on improving the balance between land use and the current as well as future transportation systems.” Contained in the plan are several projects that will improve mobility, accessibility, and air quality for all residents of the region. It is important for Omnitrans to recognize these projects as it presents an opportunity for enhancing transit services for the residents of our community and improving mobility throughout the region. The highway and arterial improvements acknowledged in the RTP not only improves automobile mobility, but can provide opportunities for transit vehicles to efficiently and safely access the regional network with minimal conflict with the automobile. The following is a list of High Occupancy Vehicle (HOV) lane construction identified in the RTP. Figure III-41: HOV Lane Closures FREEWAY (Segment) I-215 (SR-60/I-215/SR-91 to San Bernardino Co) I-10 (I-15 to Yucaipa) I-10 (Yucaipa to Riverside Co) I-15 (Riverside Co to I-215) I-15 (I-215 to D St) I-215 (Riverside Co to I-10) I-215 (SR-30 to I-15) Planned Completion 2015 2020 2025 2025 2020 2015 2025 County Riverside San Bernardino San Bernardino San Bernardino San Bernardino San Bernardino San Bernardino Source: SCAG RTP 2004 HOV connectors are an important element of the regional HOV system because they minimize weaving conflicts on the freeway and assist in maintaining speeds. The following projects have been identified in the 2004 RTP as HOV connector projects in our service area. 87 Figure III-42: HOV Connector Projects FREEWAY (Segment) Planned Completion County I-10 / I-215 I-10 / I-15 2025 2025 San Bernardino San Bernardino Source: SCAG RTP 2004 Gaps in the freeway network create traffic bottlenecks during peak use. Several new mixed-flow freeway lanes are proposed to close gaps, increase capacity in certain congested commuter corridors and address county-tocounty travel (especially from population-rich to employment-rich areas). Several routes are under consideration in the Four Corners area where Los Angeles, Orange, Riverside and San Bernardino Counties converge. The following projects have been identified in the 2004 RTP as mixed flow projects that are significant in our service area. Figure III-43: Mixed Flow Freeway Projects FREEWAY (Segment) SR-71 (San Bernardino Co to SR-91) I-10 (Yucaipa to Ford westbound) I-215 (Riverside Co to SR-30) I-215 (SR-30 to I-15) SR-210 (I-215 to I-10) Planned Completion 2030 2015 2015 2025 2020 County Riverside San Bernardino San Bernardino San Bernardino San Bernardino Source: SCAG RTP 2004 SCAG also initiates, coordinates, or participates in transportation studies that examines and identifies opportunities to improve mobility in key areas. There are two studies within the current Omnitrans service area which will improve transit options for people that live in the service area. CHINO-ONTARIO COMMUNITY BASED TRANSPORTATION STUDY Located south of Ontario and east of Chino, an area named the Agricultural Preserve has been annexed by both the Cities of Chino and Ontario. More than 13,000 acres have been annexed into the cities for the opportunity to develop Section III: Current Performance & Conditions 88 residential and commercial areas over a 30-year period. Recognizing the need for transit services, the City of Chino listed public transportation as a “mitigation measure” towards the development of the area. This decision became the catalyst for this study. In 2004, Chino, Ontario, Omnitrans, and SCAG initiated this study to look at how transit services will be implemented during the development of the Agricultural Preserve area. The outcome of the study will show how transit will serve the newly developing area as well as how it will connect to the regional transit service. The plan completion date is anticipated in 2005 with Chino City Council and Omnitrans Board of Directors adopting the plan and Ontario City Council supporting the plan. ONTARIO AIRPORT-VICINITY GROUND ACCESS PLAN (GAP) In 2003, SCAG initiated this plan in order to accommodate future growth in local and regional transportation demand due to the expansion of the Ontario Airport. The purpose of this study is to identify the most effective ground access improvements and the most appropriate institutional arrangements that are capable of achieving these objectives with the most efficient use of public funds. As the need for public transportation grows within this area, it will be important to implement transit service that will be beneficial to the Airport, all stakeholders, and Omnitrans. IMPROVING LAND USE AND TRANSPORTATION Through the RTP, SCAG has identified that there is a need to better coordinate transit and land use. Land use decisions are determined through the different local jurisdictions within Omnitrans’ service area. In the beginning of 2004, Omnitrans staff initiated an extensive outreach effort to talk with City Staff to assist in identifying areas of new development. This proved to be beneficial as it gave Omnitrans a better understanding of where development will occur in local areas as well as assist in developing transit services for these new areas. Since Omnitrans does not have any authority in land use decisions, it is important to communicate with our member cities on how land use decisions affect transit services. 89 Regional Profile The Omnitrans service area and the greater Inland Empire have experienced dramatic change for the past decade. In coming years, new job creation, population growth, and continued economic diversification will further impact the region. This section’s focus is threefold: The first part presents a brief overview of the Omnitrans service area and discusses current and projected population and employment densities throughout the San Bernardino Valley. The second part of this section reviews employment growth projections for San Bernardino County. The third part of this section reviews employment and population growth by city or sub-region. It identifies cities and sub-regions with the propensity for attracting transit riders based on specific job sectors, employee income, and community characteristics. Area Boundaries San Bernardino County can be divided into three distinct regions. The High desert represents the majority of the County area. The Mountain region encompasses the San Bernardino National Forest and portions of the San Gabriel National Forest to the south of the desert regions. The San Bernardino Valley encompasses the valley south of the Mountain region bordered by the Los Angeles County Line to the west and the Riverside County Line to the south. Orange County also borders San Bernardino County at the southwestern most end of the County at Chino Hills State Park. Demographics of the Study Area Two of the most critical factors determining transit demand are population and employment density. Density more than anything determines the number of people and/or activities that are likely to be accessible by transit. Section III: Current Performance & Conditions 90 Figures III-44 through III-49 show the current (2000) and projected (2010 and 2015) population and employment densities in the Omnitrans service area. This data is available through the Southern California Association of Governments (SCAG). The update of SCAG’s Regional Transportation Plan titled Destination 2030 gave SCAG staff the opportunity to project future population and employment figures for each City in the region. For the purpose of this study, projections on population and employment were obtained in 5-year increments beginning in 2000 and ending in 2015. Maps were then produced for the Omnitrans service area, using SCAG’s projections, to identify population densities and employment densities within the area. Population density is defined as the number of residents per square mile. Likewise, job density is defined as the number of jobs per acre. The maps are essentially an aggregate of the total population and job densities in a color-coded index format. The legend shows the index of combined job and population densities. White indicates Census tracts that have few residents per acre and/or jobs per acre. Dark red indicate a high concentration of both residents and jobs per acre in the Census tract. Gray indicates a higher concentration of residents per acre while red indicates more jobs per acre. 91 Figure III-42: 2000 population Figure III-44 Figure III-45 Figure III-46 Figure III-47 Figure III-48 Figure III-49 Dark red areas on the map are especially important because they highlight areas that have a mix of both jobs and housing. These areas have the highest concentrations of both population and employment and generally represent areas with the greatest transit demand. An area with a good mix of both housing and jobs can generate and attract work trips. This in turn, means the potential of filling buses in both directions is greater than an area that is less mixed. Filling buses in both directions is not only more efficient for the transit agency, but less costly than operating buses empty in one direction. This phenomenon in inefficiencies is typical of communities that are rich in either housing or jobs, but not both. As shown in Figures III-44 and III-45, there are only a few areas with a high mix of both population and jobs. These areas include: Fontana, west of Sierra Avenue and north of Valley Boulevard; San Bernardino, south of Highland Avenue and west of Mount Vernon Avenue; Downtown San Bernardino; and Loma Linda University. In 2010, areas with the largest concentrations in both population and jobs (defined as areas with more than 8 residents per acre and more than 15 jobs per acre) will be located in the following areas (Figures III-46 and III-47): The City of Chino between SR-60 and Riverside Drive; South Montclair between Mission Boulevard and the I10; Upland along Arrow Highway; Downtown Fontana; Downtown Rialto; Colton along Mount Vernon Avenue just south of San Bernardino Valley College; and Downtown San Bernardino. By 2015, areas identified in 2010 as having significant densities will gain additional jobs (15-30 jobs per acre) but lose residents (8-12 residents per acre). The migration of residents in these areas can be attributed to factors such as Section III: Current Performance & Conditions 98 more housing opportunities elsewhere in the region. One area that will have more jobs than housing is the City of Chino between Monte Vista Avenue and Mountain Avenue, south of SR-60. SCAG predicts that the jobs will increase in this part of the City from 2010 to 2015. Inland Empire Job and Worker Growth This section focuses on employment growth within the San Bernardino County. Data used for this section has been extrapolated from the State of California’s Employment Development Department, Labor Market Information (LMI) Division. The Inland Empire has undergone a transformation from an area that was once noted for having huge quantities of land, a small population, and a narrow job base into a major force in the Southland’s economy with both population and job levels continuing to grow. Data obtained from LMI shows that there has been incremental growth in the labor force between 1999 and June 2004. Overall, there has been a 20.7% increase in the labor force. Individuals in the labor force that were employed increased by 19.4% between the years of 1999 and 2004. Unemployment figures also increased with the growing labor force by 46.1% from 1999 to 2004. Unemployment figures have not recovered from a high unemployment rate recorded in 2002. LMI also provides projections of job sector growth beginning in 2001 up to 2008. These projections are based on trends created by the U.S. Department of Labor Statistics and historic trends within San Bernardino County. It is important to note that these are just trends and that change in job sectors, natural disasters, and development can have a drastic effect on employment opportunities. 99 According to the California State Employment Development Department, nonfarm employment will grow to a total of 123,400 jobs in San Bernardino County, a 22.2 % increase from 2001 to 2008. The services sector will be the largest contributor of jobs which will add 38,500 jobs. Jobs in the trade sector will add 26,100 jobs. Government jobs will increase by 20,600. Manufacturing employment will grow by 14,900 jobs. Construction will continue to grow by adding 13,100 jobs into the County. Transportation and public utilities will increase by 6,700 jobs. Finance, insurance, and real estate employment will grow by 3,600 additional new jobs. Finally, mining will remain unchanged at 700 jobs. Increases in different job sectors are determined by development patterns, sufficient infrastructure to support job sectors, and demand for services. Simultaneously, the Southern California Association of Governments (SCAG) creates employment estimates for the number of jobs within its six-county planning area in five year increments. According to SCAG, the number of jobs within the 15 incorporated cities in the San Bernardino Valley will increase by 26.6% from 2000 to 2010, or more than 68,300 additional jobs. Inland Empire’s Competitive Advantages Lead to Growth in Blue Collar and Service Sector Jobs Southern California is rapidly reaching the point where the limited supply of undeveloped land in Southern California is becoming increasingly expensive compared to land located east of Los Angeles. Industrial and manufacturing sectors need to be able to compete in the global market which requires key factors to be set in place in order to succeed. These land uses require large tracts of land, access to major arterials and freeways, access to railroad facilities, the ability to build and utilize state-of-the-art technological infrastructure, and a strong blue-collar labor force in order to meet the demands of production and the shipment of goods at an international level. San Bernardino County has encouraged the development of industrial and manufacturing land uses that have become the driving force behind the economic strength of the Inland Empire. The lower cost of undeveloped land, a blue-collar labor force, transportation advantages (access to freeways, railroads, and the Ontario International Airport), and state-of-the-art Section III: Current Performance & Conditions 100 buildings and warehouses all contribute to the success of these industries in the region. Growth in Blue Collar and Non-professional Jobs Growth in blue collar and non-professional jobs can be attributed to land-use patterns that create a demand for certain job industries. Because of the increasing residential population, there is a growing demand for retail, educational, and municipal services. Moreover, the development of the logistics, construction, and manufacturing businesses in San Bernardino County has necessitated the need for employment to ensure that these industries remain competitive. Given the economic growth patterns within different areas of California, the State of California’s Employment Development Department, Labor Market Information Division (LMI) provides projections of growing industries throughout the state. According to County Snapshots, published through the LMI, the only blue-collar, nonprofessional occupation that will have the most growth is retail trade (Figure III-50). Figure III-50: Largest Projected Growth Industries Blue Collar & Non-Professional Occupations 1999-2006 Industry Retail Trade (Salespersons, Cashiers, Food Preparation and Serving workers, and Waiters and Waitresses). Percent Growth 19.9% Job Growth 19,900 Source: County Snapshots, 2003 Not considered as one of the largest projected growing industries are Transportation and Material Moving Occupations (Logistics and Goods Movement), Construction, and Production (Manufacturing). This could be due to the fact that the cumulative growth in retail trade occupations will surpass other blue-collar industries in the following years. However, projections of blue-collar employment will provide a significant number of jobs in the County. Figure III-51 presents the fastest growing occupations related to bluecollar industries. 101 Figure III-51: Largest Projected Growth Occupations Occupations Related to Blue-Collar Jobs 2001-2008 Industry Occupation Transportation and Material Moving (Logistics) Truck Drivers (Heavy) Laborers & Freight, Stock, and Material Movers Packers and Packagers Truck Drivers (Light or Delivery services) Industrial Truck & Tractor Operators Driver/Sales Workers Carpenters Construction Laborers Electricians First-Line Supervisors/ Managers Sheet Metal Workers Team Assemblers Welders, Cutters, Soderers, and Brazers Helpers—Production Workers First-Line Supervisors/ Managers Construction Production (Manufacturing) Percent Growth 25.9 20.7 Additional Jobs 2,660 2,420 25.0 23.5 1,730 1,320 21.8 960 13.8 35.7 35.6 42.2 33.9 600 2,590 1,490 950 630 40.0 21.3 32.9 580 1,780 680 23.4 660 18.0 610 Source: Labor Market Information Division Growth in High Paying Professional Service Jobs Over the next several years, the aggressive growth of the Inland Empire’s population-related jobs and blue-collar jobs are a given. The only issue is that of speed. More difficult to anticipate is the growth in service sectors involving technology and professional and regional corporate offices. Here, the Inland Empire’s performance has been modest as its natural advantages of lower land and blue-collar labor costs have not been very important to these firms. However, the rise in population will require additional municipal services to ensure the health, safety, and welfare of the residents that live in the area. Section III: Current Performance & Conditions 102 Again, LMI provides projections of growing industries throughout the state. According to County Snapshots, published through the LMI, the two industries that will grow the most under the professional service category in San Bernardino County include services and government (Figure III-52). Figure III-52: Largest Projected Growth Industries Professional Service Sector 1999-2006 Largest Projected Growth Industries 1999-2006 Industry Percent Growth Services (includes elementary and middle 30.2% school teachers, teacher assistants, and registered nurses) Government (Police and Sheriff Patrol Officers, 24.2% Correctional Officers, Mail Carriers, and Fire Fighters) Job Growth 39,700 25,400 Source: County Snapshots Two occupations with the greatest job growth between 2001 and 2008, which fall under this section, are General and Operations Managers and Computer Support Specialists. According to LMI’s projections into 2008, General and Operations Managers will add an additional 1,560 jobs, a 21.6% increase during the period of 2001 to 2008. Computer Support Specialists will add an additional 730 jobs in the County, or a 71.6% increase between 2001 and 2008. Both occupations are important to the growing industries in San Bernardino County. Since many logistic and manufacturing firms are beginning to depend on computer information systems to track goods and supplies, computer technicians can provide technical support to trouble-shoot system problems. More employees that work for industrial sectors also require more managers to oversee operations and ensure that the businesses remain competitive in the regional market. 103 Community-Specific Effects of Economic Change on Population, Employment Growth, and Transit Use. The communities in San Bernardino have experienced different growth patterns over the last decade. Communities in the western portion of the County have grown faster than eastern communities. The City of San Bernardino, the traditional economic center, has maintained its primacy, but other communities, such as Ontario have grown significantly over the past years. The following section provides information on the two most populous Cities in the San Bernardino County, the Cities on San Bernardino and Ontario. For each City, population and employment growth trends will be examined. City of San Bernardino Even with faster growth rates in other cities and some local economic downturns, population and employment growth within San Bernardino are expected to continue at a steady pace. As Figure III-53 illustrates, the population is projected to grow by more than 12% over a fifteen-year period beginning in 2000 (185,772) to 2015 (208,000). San Bernardino’s dominance in terms of residential and employment population will not change significantly over the period, but Ontario’s population—growing at a much faster rate—will surpass that of San Bernardino. Section III: Current Performance & Conditions 104 Figure III-53: City of San Bernardino Population City of San Bernardino Current and Projected Trends 250000 Pop/House/Employment 200000 208860 207021 199035 185772 150000 100000 88791 81115 110056 99337 50000 Population 2015 Year 2010 2005 2000 0 Employment Employment Growth in San Bernardino By 2015, the number of jobs in San Bernardino will grow to more than 110,000 jobs, an increase of almost 36%. Growth in different industries is not identified as part of the projections provided through SCAG. However, it is difficult to determine which industries will grow faster than others. Changes in the economy, shifts in the land use patterns, and technological advances can all play a role in which industries will grow in the following years. Nonetheless, SCAG predicts that areas east of the I-215 will have the highest concentration of population and jobs within the City. City of Ontario Ontario is expected to surpass San Bernardino as the most populous City in the County. As Figure III-54 illustrates, Ontario will have a population of more than 212,000 people, an increase of 34%. Population growth will soar between the period of 2010 and 2015 with the City reaching 200,000 105 residents. The reason for this growth is possibly due to the amount of available land for development and the City’s aggressive development efforts. City of Ontario Curre nt and Proje cte d Tre nds 250000 212734 Pop/House/Employment 200000 158331 150000 180059 171154 100000 85536 76927 109637 97366 50000 Population 2015 Ye ar 2010 2005 2000 0 Employment Figure III-54 Employment Growth in Ontario By 2015, the number of jobs in Ontario will grow to more than 109,000, 29% increase over a 15 year period. Growth in different industries is not identified as part of the projections provided through SCAG. Unlike San Bernardino, some areas of Ontario remain undeveloped and have the potential to be developed into commercial or industrial landuses. This presents a unique opportunity for the City to pursue development that will yield the most benefits. Both commercial and industrial opportunities along the eastern end of the City are possible while residential development in the New Model Colony is currently planned. Should the City decide to alter any of these land-uses, jobs within industries will fluctuate but would continue to provide employment opportunities. Section III: Current Performance & Conditions 106 Regional Conditions Report The San Bernardino Valley represents a diverse mix of people, needs, and opportunities in an area that continues to grow. Located just east of Los Angeles County, the Valley has experienced a building boom and has become a hub of activity with a growing labor force and housing market. Each City in the Valley contributes significantly to the growth of Southern California as more people begin to migrate into the area to live, work, and play. Omnitrans provides public transportation services in this growing area. Several fixed bus routes, ADA-mandated demand-response, and three community shuttle programs are designed to provide public transit services to major destinations within the Valley and connect to the regional transit network. Three Omnitrans routes extend into Los Angeles or Riverside Counties. Each City has something in common: the need for adequate public transportation service to meet the residents’ needs. The following chapter is used to identify commonalities within each community and to foster dialogue that will help in identifying transportation service needs. This section gives an overview of the Omnitrans service area, outlining broad city-by-city comparisons of demographic information and journey to work statistics using data derived from the U.S. Census 2000. Appendix G (under separate cover) provides a more detailed discussion of each individual city, its areas of development, and a list of Transit Goals that can be applied to ensure that transit needs of each City are identified. It should be noted that there are four unincorporated areas that have been measured by the U.S. Census. Statistics for these areas have been included in the service area totals. The four unincorporated areas include Bloomington (located south of Rialto), Mentone (located northeast of Redlands), Muscoy (located north and west of San Bernardino), and San Antonio Heights (located north of Upland). Journey to Work The Journey to Work is defined as the conditions as how residents within a particular City/area travel to work, how long it takes, the mode used to get to work. The information is derived from U.S. Census 2000, Summary File 3 (SF-3), 107 which surveys one-in-six households. Responses are weighted to reflect the entire population. Therefore, each responding household represents six or seven other households. The following tables and charts were created using data from SF-3 data. The purpose of the table is to compare commute patterns and social-economic data in each of the member cities. Such comparisons are helpful in identifying areas where transit use is best utilized and in identifying missing links that can be improved that can enhance transit service. Place of Work Investigating the number of employees that work inside the County provides an indication of how many work-trips are local in nature. This is shown in Figure III-55. Of the 15 cities in the Omnitrans service area, just over 64% of workers that live in the San Bernardino Valley work in the same County. The Cities of Highland, Redlands, Loma Linda, and San Bernardino have the highest number of employees that live and work in San Bernardino County (80% and above) while the Cities of Chino Hills, Montclair, and Chino have more residents working outside of the County (50% or more). Reasons for working outside the County can stem from the residents’ proximity to County borders or to employment opportunities inside and outside the service area. Figure III-55 Comparison of Workers that Work and Live in County (T o Hi ta l gh ) l M and us Re co y Lo dla m nd a s L S a M in d n en a Be to rn ne ar d Yu ino ca ip Co a lto n Bl o Ria Ra G om lto r i nc a n ng to ho d n Cu Ter ra c Sa am ce n on An to Fon ga ni o tan He a ig h O ts nt ar Up io la n C d M h in on o Ch tc in la ir o Hi lls Sa n Be rn ar di no Va lle y Percent 90.0 80.0 70.0 60.0 50.0 40.0 30.0 20.0 10.0 0.0 Census Area Work in County Section III: Current Performance & Conditions 108 Work Outside County Travel Time to Work Figure III-56 shows the travel time to work for people that live in the service area. While these figures are likely to have changed since the U.S. 2000 Census, the relative rankings are still interesting. Residents of Loma Linda enjoy the shortest commute times with more than 78% of the workers surveyed commuting less than 30-minutes to work followed by Redlands, and Grand Terrace. Residents of Chino Hills commute the longest to work with more than 63% traveling 30-minutes or longer to work. Figure III-56 Travel Time to Work 100% 60% 40% 20% oo m in gt on Ch Ch i in no o Hi ll Co s lto G Fo n ra n nd tan Te a rr Hi ace gh Lo l m and a Li n M da en to n M on e tc l M a ir Ra us c nc o ho O y Cu nta c a r io m o Re nga Sa dl an n An ds to R ni i a Sa o H lto e n Be igh Sa rn ts ar n Be di n rn Up o ar di l a no Y n Va uc d lle a ip y a (T ot al ) 0% Bl Percentage 80% Census Area Less than 10 Minutes 10-29 Minutes 30-59 Minutes 60+ Minutes 109 Leave for Work Figures III-57 through III-60 show the times that residents leave for work. The U.S. Census time period begins at 12:00 a.m. to 4:59 a.m. and extends every half hour after 5:00 a.m. After 9:00 a.m., time sets are combined. The percentage of work-trips tends to be higher when hours are clustered together. For areas in the West Valley (Chino, Chino Hills, Montclair, San Antonio Heights, and Upland) a majority of the trips originate before 8:00 a.m. and begin to drop after 8:00 a.m. (Figure III-58). Figure III-57 Percentage Leave for Work, West Valley 20.0 18.0 16.0 14.0 12.0 10.0 8.0 6.0 4.0 2.0 0.0 9:00 10:00 11:00 12:00 4:00 8:30 8:00 7:30 7:00 6:30 6:00 5:30 12:00 5:00 a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to p.m. to p.m. to 9:59 10:59 11:59 3:59 11:59 8:59 8:29 7:59 7:29 6:59 6:29 5:59 5:29 4:59 p.m. p.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. Time of Day Chino Section III: Current Performance & Conditions 110 Chino Hills Montclair San Antinio Heights Upland For Mid-Valley West (cities of Fontana, Ontario, and Rancho Cucamonga), most trips are generated from 7:00 a.m. to 7:29 a.m. (Figure III-58). Compared to West Valley, a significant amount of trips during the day begin in the afternoon and evening hours. This suggests that there may be a number of residents that work night and/or graveyard shifts. Figure III-58 Leave for Work, Mid-Valley West 16.0 Percentage 14.0 12.0 10.0 8.0 6.0 4.0 2.0 0.0 9:00 10:00 11:00 12:00 4:00 8:30 8:00 7:30 7:00 6:30 6:00 5:30 12:00 5:00 a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to p.m. to p.m. to 9:59 10:59 11:59 3:59 11:59 8:59 8:29 7:59 7:29 6:59 6:29 5:59 5:29 4:59 p.m. p.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. Time of Day Fontana Ontario Rancho Cucamonga 111 Commute patterns for the Mid-Valley East Cities of Colton, Rialto, San Bernardino, and the unincorporated area of Bloomington are similar throughout the day. Commute trips originating from the unincorporated area of Muscoy is high from 6:00 a.m. to 6:29 a.m. Commute trips originating from Grand Terrace is high from 7:00 a.m. to 7:29 a.m. The availability of a private vehicle in each of these areas suggests that since residents from Muscoy have limited access to a private vehicle and must depend on other modes of travel, Muscoy residents need to leave earlier to get to a place of employment. On the other hand, Grand Terrace residents tend to have more private vehicles accessible, allowing for more independence when commuting to work; hence residents can begin their commute trip at a later time. Interestingly enough, Grand Terrace has one of the highest rates of drive-alone commutes while Muscoy has one of the highest public-transit use compared to other areas in the San Bernardino Valley. Figure III-59 Percentage Leave for Work, Mid-Valley East 20.0 18.0 16.0 14.0 12.0 10.0 8.0 6.0 4.0 2.0 0.0 9:00 10:00 11:00 12:00 4:00 8:30 8:00 7:30 7:00 6:30 6:00 5:30 12:00 5:00 a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to p.m. to p.m. to 9:59 10:59 11:59 3:59 11:59 8:59 8:29 7:59 7:29 6:59 6:29 5:59 5:29 4:59 p.m. p.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. Time of Day Bloomington Section III: Current Performance & Conditions 112 Colton Grand Terrace Muscoy Rialto San Bernardino Commuters from cities in the East Valley tend to leave during the 7:00 a.m. hour. Commute origins for these Cities do not vary much compared to the other three areas (West Valley, Mid-Valley West, and Mid-Valley East). Commuters from these cities also have a higher tendency to work in the San Bernardino County. Figure III-60 Percentage Leave for Work, East Valley 20.0 18.0 16.0 14.0 12.0 10.0 8.0 6.0 4.0 2.0 0.0 9:00 10:00 11:00 12:00 4:00 8:30 8:00 7:30 7:00 6:30 6:00 5:30 12:00 5:00 a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to a.m. to p.m. to p.m. to 9:59 10:59 11:59 3:59 11:59 8:59 8:29 7:59 7:29 6:59 6:29 5:59 5:29 4:59 p.m. p.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. a.m. Time of Day Highland Loma Linda Mentone Redlands Yucaipa 113 Mode of Travel The car is by far the dominant mode of travel to work in the Omnitrans service area accounting for 92% of work trips (both single-occupant and carpools). Within the San Bernardino Valley, 75% drove alone, 17.4% carpooled, 1.5% used bus transit, 0.7% used another form of public transit, 3.1% used other means to get to work, and the remainder worked at home (Figure III-61). “Other” denotes motorcycle, bicycle, walk, or another method of transit. Figure III-61 Work at Home Other means Transit (Other) Transit (Bus) Carpool Drive Alone San Bernardino Valley, Mode Travel to Work Figure III-62 shows the mode choice per City/unincorporated area in the service area. Bus use tends to be the higher mode of travel when comparing public transit services. However, other alternative modes of travel (walking, bicycle, motorcycle) are more highly utilized than public transportation. Loma Linda boasts the highest percentage of alternative mode use at 7.1% followed by Redlands at 5.4%. Carpooling tends to be a popular mode of transportation per work-trip (with the exception of drive-alone). Muscoy has a high percentage of carpoolers (25.0%) followed by Bloomington (23.3%) and Ontario (22.5%). Muscoy has the highest bus transit use (3.7%) followed by San Bernardino (3.4%), Montclair (2.9%), and Ontario (2.7%). Rancho Cucamonga (1.2%), Chino Hills (1.2%), and Fontana (1.1%) have higher percentages of workers using rail transit. Section III: Current Performance & Conditions 114 74.4 Loma Linda 77.7 69.3 77.2 78.1 San Antonio Heights San Bernardino Upland Yucaipa 115 77.4 72.7 Rancho Cucamonga Rialto 80.6 Ontario Redlands 62.0 69.8 Muscoy 77.9 74.2 Highland 71.0 81.6 Grand Terrace Montclair 73.2 Fontana Mentone 80.1 73.2 74.9 Chino Colton 68.1 Bloomington Chino Hills 74.5 San Bernardino Valley (Total) Percent that drive alone 15.6 13.6 20.2 11.7 20.1 12.9 12.5 22.5 25.0 19.7 15.1 13.5 18.5 12.6 19.6 19.3 13.4 16.8 23.3 17.4 Percent that Carpool 0.7 2.5 3.4 1.9 2.4 1.4 2.0 2.7 3.7 2.9 1.3 1.7 1.9 0.8 2.5 1.8 2.0 1.4 1.0 2.2 Percent that Use Public Transportation 0.5 1.5 3.0 0.5 1.6 1.1 0.8 1.9 3.7 2.3 0.8 1.2 1.4 0.4 1.3 1.3 0.8 0.9 0.5 1.5 Percent that Use Bus 0.2 1.0 0.3 1.4 0.8 0.3 1.2 0.7 0.0 0.7 0.5 0.5 0.4 0.4 1.1 0.5 1.2 0.5 0.5 0.7 Percent that use other Public Transportation Figure III-62: Mode of Travel Per Work-Trip (Percentage) 2.5 3.5 4.4 0.6 2.4 5.4 1.9 2.9 3.2 4.5 4.0 7.1 2.5 1.3 2.6 3.4 1.2 4.0 3.3 3.1 Percent Other 3.1 3.1 2.8 8.2 2.5 2.8 3.0 2.2 6.1 1.9 1.7 3.3 3.0 3.7 2.1 2.3 3.3 2.8 4.3 2.7 Percent that work at Home Transit Dependence Transit dependence is the measure of a household’s dependence on public transportation to access employment, shopping, and housing opportunities. Age, household income, and automobile ownership are all useful indicators of transit dependence. Age An analysis of age looks at three age groups, which have a higher propensity to use transit. These include seniors (age 65 and older), college-aged residents (aged 18 to 24) and high school students (age 14 to 17). Seniors are a large and growing market for transit systems. Seniors have a high propensity to use transit due to factors such as income, and the ability to own and drive an automobile. Many college students have limited budgets and choose to use transit in order to reduce their cost of living. Limited or expensive parking at college campuses can also stimulate transit use. The 18-24 age group is used as a surrogate for the student population as this age group is where most college students are found. Similarly, the younger high school students represent a strong market for transit as they have increased mobility needs, but are too young or too poor to own and operate a private car. Figure III-63 shows the age distribution of transit-dependent populations per City. Section III: Current Performance & Conditions 116 Figure III- 63: Distribution of Ages Per City (percentage) Age 15-17 San Bernardino Valley (Total) Bloomington Chino Chino Hills Colton Fontana Grand Terrace Highland Loma Linda Mentone Montclair Muscoy Ontario Rancho Cucamonga Redlands Rialto San Antonio Heights San Bernardino Upland Yucaipa Age 18-24 Age 25-29 Age 65+ 5.1 5.5 4.7 5.1 4.9 5.3 10.4 10.5 12.3 7.4 11.9 10.3 7.3 6.8 7.8 6.0 8.8 7.7 7.4 7.5 5.9 4.2 6.4 4.7 4.2 5.2 3.4 6.1 5.3 6.8 5.0 9.0 9.0 10.2 9.9 10.7 12.2 11.2 7.2 6.5 11.4 6.7 7.8 6.4 8.5 10.7 6.5 15.4 9.0 8.3 5.8 5.9 5.2 4.7 6.0 9.9 10.7 10.4 6.9 6.5 6.7 6.1 12.6 6.4 4.6 7.3 3.9 14.6 5.1 4.6 5.2 11.0 9.6 7.6 7.3 6.8 5.1 8.2 10.8 15.5 According to the U.S. Census, the Cities of Rialto (6.0%), Fontana (5.3%), and Montclair (5.3%) have the highest percentage of high school students. Loma Linda has the smallest amount (3.4%). The Cities with the highest number of college students age 18 to 24 are in Chino (12.3%), Colton (11.9%), and Ontario (11.2%). The lowest is in Chino Hills (7.4%) and Yucaipa (7.6%). Loma Linda (11.4%), Colton (8.8%), and Ontario (8.5%) have the highest numbers of young adults age 25-29 when compared to the other cities. Yucaipa (5.1%) and Chino Hills (6.0%) have the least amount of young adults. Finally, more seniors can be found in the Cities of Yucaipa, Loma Linda, and Redlands while Chino Hills (4.2%) and Fontana (4.7%) have the least. 117 Income Low-income persons were identified by the number of persons below the federal standard for poverty. Many of the people that fall under the poverty line do not have adequate personal transportation and thus rely on public transit for their everyday transportation. Consequently, it is important to understand where persons in poverty reside within the Omnitrans service area. Thresholds for poverty are adjusted every year to account for changes in the Consumer Price Index. The Department of Health and Human Services updates the poverty guidelines annually and releases these guidelines in the Federal Register. Poverty, as defined by the U.S. Census Poverty is determined by comparing the family’s income to a set of weighted average thresholds for a given family size. If a family’s total income is less than the threshold for the family’s size composition, the family and everyone in it are considered poor. If a person is not living with anyone related by birth, marriage, or adoption, the person’s own income is compared with his or her poverty threshold as an “unrelated individual.” It is important to note that poverty status was determined for everyone except those in institutions, military group quarters, or college dormitories, and unrelated individuals under 15 years old. The following table (Figure III-64) shows the Poverty Thresholds (Annual Dollar Amounts) by size of family and number of related children under 18 years old in 1999. Section III: Current Performance & Conditions 118 13,032 17,184 20,723 23,835 27,425 30,673 36,897 34,417 10,070 10,075 13,290 17,029 20,127 22,727 25,912 28,967 11,156 8,667 7,990 None 11,214 10,869 8,501 8,667 7,990 Weighted average threshold ($) 37,076 13,410 17,465 21,024 23,930 27,596 30,944 11,440 11,483 One 16,954 19,882 22,964 26,595 29,899 36,169 36,583 Three 13,423 16,895 20,380 23,436 27,006 30,387 Two 35,489 19,578 22,261 25,828 29,206 Four 34,554 21,845 24,934 28,327 Five Six 33,708 23,953 27,412 Related children under 18 years living in Household ($) Source: U.S. Census Bureau, Current Population Survey Three people Four people Five people Six people Seven people Eight people Nine people or more Two people Householder under 65 years Householder 65 years and over One person (unrelated individual) Under 65 years 65 years and over Size of family unit Figure III-64: Definition of Poverty 33,499 27,180 Seven 32,208 Eight or more The following figure (Figure III-65) shows the poverty rates for areas in the San Bernardino Valley. The percentages indicated in the table denote the percentage of persons that fall below the poverty line with the U.S. Census thresholds. Figure III-65: Percent of Population Living Below the Poverty Level San Bernardino Valley (Total) Bloomington Chino Chino Hills Colton Fontana Grand Terrace Highland Loma Linda Mentone Montclair Muscoy Ontario Rancho Cucamonga Redlands Rialto San Antonio Heights 15.6 25.3 8.3 5.1 19.6 14.7 7.4 21.5 15.1 10.4 17.4 36.5 15.5 7.1 10.5 17.4 6.9 San Bernardino 27.6 Upland Yucaipa 12.0 11.2 The unincorporated area of Muscoy had the highest percentage of persons that fall below the poverty line. According to the 2000 U.S. Census, more than one-third of the residents that live in Muscoy (36.5%) fall below the poverty line. The City of San Bernardino had the second highest rate of poverty with 27.6% of its residents falling below the poverty line. The City of Chino Hills and the unincorporated area of San Antonio Heights had the lowest rates of poverty (5.1 and 6.9 respectively). Section III: Current Performance & Conditions 120 Vehicle Availability Vehicle availability per household is also an indication of transit dependence. Limited access to a private vehicle entails that there is dependence on other modes of transportation such as carpooling, public transit, bicycle, or other method of travel. According to the U.S. Census, 31.8% of households in the San Bernardino Valley only have access to one (1) vehicle while 8.3% do not have access to a vehicle (Figure III-66). Of the fifteen cities and four unincorporated areas, San Bernardino has the highest rate of households without access to an automobile (15.2%) followed by Loma Linda (11.2%) and Colton (10.8%). Figure III-66: Available Vehicles per Household (percentage) 0 Cars 1 Vehicle 2 Vehicles 3+ Vehicles San Bernardino Valley (Total) Bloomington Chino Chino Hills Colton Fontana Grand Terrace Highland Loma Linda Mentone Montclair Muscoy Ontario 8.3 6.6 6.0 1.8 10.8 7.5 3.5 9.9 11.2 6.5 8.6 14.1 8.3 31.8 30.6 25.6 17.5 39.2 26.9 29.5 30.7 40.5 31.8 32.5 32.9 31.7 40.4 36.4 49.8 50.2 34.2 42.4 45.1 38.6 34.7 43.6 35.7 32.6 38.2 21.9 26.4 41.0 30.5 15.8 23.2 21.9 20.8 13.6 18.2 23.2 20.4 21.9 Rancho Cucamonga Redlands Rialto San Antonio Heights San Bernardino Upland Yucaipa 4.3 7.1 8.7 1.3 15.2 6.4 8.4 26.7 36.6 32.7 14.9 38.1 35.6 35.2 44.4 37.4 36.0 44.6 32.7 37.8 34.6 24.6 18.9 22.6 39.2 14.0 20.2 21.8 There is a correlation between the percentage of poverty in a given area and the availability of vehicles per household 121 (Figure III-67). Areas with a high percentage of poverty also have a high percentage of “one or zero” vehicles present per given household. Areas with a lower poverty rates have higher rates of vehicle ownership. Figure III-67: Correlation between Poverty and Vehicle Ownership (Percentage) Muscoy San Bernardino Bloomington Highland Colton Montclair Rialto Ontario Loma Linda Fontana Upland Yucaipa Redlands Mentone Chino Grand Terrace Percent in Poverty 36.5 0 Vehicles 14.1 1 Vehicle 32.9 2 Vehicles 32.6 3+ Vehicles 20.4 27.6 25.3 21.5 19.6 17.4 17.4 15.5 15.2 6.6 9.9 10.8 8.6 8.7 8.3 38.1 30.6 30.7 39.2 32.5 32.7 31.7 32.7 36.4 38.6 34.2 35.7 36.0 38.2 14.0 26.4 20.8 15.8 23.2 22.6 21.9 15.1 14.7 12.0 11.2 10.5 10.4 8.3 11.2 7.5 6.4 8.4 7.1 6.5 6.0 40.5 26.9 35.6 35.2 36.6 31.8 25.6 34.7 42.4 37.8 34.6 37.4 43.6 49.8 13.6 23.2 20.2 21.8 18.9 18.2 41.0 7.4 3.5 29.5 45.1 21.9 7.1 4.3 26.7 44.4 24.6 6.9 5.1 1.3 1.8 14.9 17.5 44.6 50.2 39.2 30.5 Rancho Cucamonga San Antonio Heights Chino Hills The unincorporated area of Muscoy and the City of San Bernardino both have a high percentage of persons that live below the poverty level and limited access to private vehicles. This could explain the high dependence on public transportation for both these areas. On the other hand, Chino Hills and San Antonio Heights have the lowest rates of poverty and higher rates of multiple private-vehicle ownership per household when compared to others areas. Yet the proportion of public transportation use is not as low Section III: Current Performance & Conditions 122 (2.0 and 1.9 percent respectively) compared to other areas in the Valley. Both Yucaipa (0.7%) and Grand Terrace (0.8%) residents tend to use public transit less and tend to drive alone to work. This is the result of numerous transportation options (e.g. commuter rail, express bus service, etc.) into jobrich destinations to the west and limited transit options and job opportunities to the east. Federal and State Compliance Information Environmental Justice Environmental justice has become a significant issue for transit properties and the communities they serve. A 1994 Presidential Executive Order required every federal agency to “make achieving environmental justice part of its mission by identifying and addressing, as appropriate disproportionately high and adverse human health or environmental effects of its programs policies and activities on minority populations and low income populations.” In the context of transit, this means that Omnitrans must ensure that its services are provided without discrimination towards minority or low-income populations. As a recipient of federal funding, Omnitrans is obligated to ensure that no one is denied the benefit of transit service on the basis of race, color, national origin or economic status. In order to evaluate the current situation the 2000 Census data was analyzed using GIS techniques. San Bernardino has a large minority population (here defined as all non-whites and Hispanic whites) and it is widely dispersed throughout the Omnitrans service area. Minority populations are evenly distributed throughout the service area but are generally higher in the East Valley than the West Valley. However, the East Valley areas of Redlands, Yucaipa and Highland generally have a lower proportion of minority residents. In order to assess the degree to which Omnitrans meets Title VI of the federal regulations, a spatial analysis was conducted comparing populations of lower income groups and minorities (LIM) with the presence of transit services and facilities. The spatial distribution of the LIM population is 123 shown in Figures III-68 and III-73. These population maps were then evaluated against four sets of route maps based on service coverage and frequency to determine if the LIM populations received better or worse service than non-LIM populations. Section III: Current Performance & Conditions 124 Figure III-68 Figure III-69 Figure III-70 Figure III-71 Figure III-72 Figure III-73 Service The four sets of service maps were based on a one-half mile walking distance to a bus route, which represents the current Omnitrans standard. The first map was limited to the network of services that operate with a frequency of every 15 minutes or better (Figures III-68 and III-69). The second map was based on services that operate every 30 minutes or better (Figures III-70 and III-71), while the final map was based on all services that operate every 60 minutes or better (Figures III-72 and III-73). In the next step of the analysis the populations living within one-half mile of each level of service (15 minute, 30 minute, or all headways) was determined. The data drawn from the maps in Figures III-68 through III-73 were then used to calculate the total populations, LIM and non-LIM populations with the half mile walking distance of the service. The results consistently found that the populations within the walking distance zone had a higher proportion of LIM residents to non-LIM residents. For example, all services with a proportion of LIM residents within a half-mile of bus service was 55.3%, compared to the service area proportion of 52.4% for LIMs. This population of LIMs also represents 89.1 % of all LIMs living in the service area (Figure III-74). 131 Figure III-74 LIM and Non-LIM Populations Served by Omnitrans Service Area % of Total NonLIM % of Total LIM Total POP Total Non-Lim Total LIM % NonLIM 1,278,077 608,448 669,629 47.6% 52.4% 44.7% 63.4% 55.3% 36.6% 79.2% 20.8% 89.1% 10.9% 41.0% 59.6% 59.0% 40.4% 55.6% 44.4% 72.7% 27.3% 31.8% 53.1% 68.2% 46.9% 17.1% 82.9% 33.5% 66.5% Half-mile of Any (60-Minute and less) service Within 1,078,367 481,927 596,440 Not Within 199,710 126,521 73,189 30-Minute Service Within 824,994 338,191 486,803 Not Within 453,083 270,257 182,826 15-Minute Service Within 328,384 104,286 224,098 Not Within 949,693 504,162 445,531 % LIM Facilities The table in Figure III-75 shows that at stops with benches or shelters, the proportion of LIM population exceeds that of the LIM in the general population. For example 63.7% of the population within a half-mile of a shelter is LIM, compared to the overall system where 52.4% percent of the population within a half-mile of any stop is LIM. Overall 54.0% of the population within a half-mile of a stop with a shelter is LIM, compared to 33.9% percent that is not LIM. The maps in Figures III-76 and III-77 illustrate the distribution of passenger facilities or amenities in the Omnitrans service area. The maps specifically identify bus stops with or without benches and shelters. An analysis was conducted to determine if Omnitrans was meeting its Title VI obligations by ensuring that the distribution of passenger amenities does not discriminate against LIM populations. Section III: Current Performance & Conditions 132 133 Total POP Total Non-Lim Service Area 1,278,077 608,448 Half-mile walk of any Stop Within 1,093,288 491,846 Not Within 184,789 116,602 Half-mile walk of any Stop with bench Within 765,014 316,488 Not Within 513,063 291,960 Half-mile walk of any Stop with shelter Within 567,466 205,964 Not Within 710,611 402,484 % Non-LIM 47.6% 45.0% 63.1% 41.4% 56.9% 36.3% 56.6% Total LIM 669,629 601,442 68,187 448,526 221,103 361,502 308,127 43.4% 63.7% 43.1% 58.6% 36.9% 55.0% 52.4% % LIM 66.1% 33.9% 48.0% 52.0% 19.2% 80.8% 0.0% % of Total Non-LIM 46.0% 54.0% 33.0% 67.0% 10.2% 89.8% 0.0% % of Total LIM Figure III-75 Percentage of LIM and Non-LIM Populations Near Omnitrans Bus Stop Amenities Section III: Current Performance & Conditions 134 Figure III-76 135 Figure III-77 Energy Contingency Omnitrans has developed an Emergency Preparedness Plan and an Energy Contingency Plan to undertake appropriate corrective measures in case of emergencies relative to natural or human-caused disasters. Both plans are designed to provide “transparent” transportation services in the event of an emergency. The Energy Contingency Plan was updated in 2002 and renamed the Contingency Fleet Plan. The Contingency Fleet Plan more accurately describes the need for contingency buses and the purpose for a contingency fleet. The Contingency Fleet Plan not only includes issues pertaining to energy related emergencies. Rather, it applies to all emergencies that require additional buses beyond Omnitrans’ normal compliment. To be in compliance with FTA requirements, the plan required this renaming. Otherwise, a new Contingency Plan would have had to be developed. The FTA compliant Contingency Fleet Plan established the framework by which the contingency buses would be utilized by Omnitrans in response to an emergency. The Contingency Fleet at Omnitrans will consist of seven large retired buses. The following buses constitute the contingency fleet for 2004-05: 1639, 1640, 1641, 1642, 1660, 1670, and 1674. The specific bus numbers will change as “better” or “newer” buses are retired. Omnitrans’ objective is to have five percent of the fleet in a contingency status in preparation for emergencies. The reason for this is that in recent years increasing emphasis has been placed on interagency coordination and cooperation among emergency services. Omnitrans is an essential transportation provider. As such, Omnitrans needs to maintain a fleet of buses in a level of readiness to fill gaps in the regional transportation system. This contingent fleet of Omnitrans buses is ready for purposes of evacuation, emergency medical need, fire, or capacity needs. These needs are directly linked to Omnitrans’ Emergency Preparedness Plan. This fleet is also authorized for use as replacement vehicles for other vehicles being repaired in a long-term campaign. In cases of emergencies, Omnitrans will first utilize all of the existing fleet of service ready buses and operational spares. Once all of these buses have been placed into service and Section III: Current Performance & Conditions 136 there is an ongoing need for additional buses based on the emergency, Omnitrans will activate the contingency fleet. The Director of Maintenance, after consultation with the Director of Operations will provide Operations buses from the contingency fleet to address the emergency. Once the emergency has expired, the contingency buses will be removed from service and returned to contingency status. In conjunction with Omnitrans’ Contingency Fleet Plan and Omnitrans’ Emergency Preparedness Plan, Omnitrans undertakes additional efforts directly related to emergency contingency planning. These efforts include actions to increase system passenger capacity, re-pricing services to meet short-term contingencies, and redesigning services to economize on fuel and equipment requirements. More detailed information can be obtained in Omnitrans’ 2002 Contingency Fleet Plan and in Omnitrans’ Emergency Preparedness Plan. ADA Compliance Originally submitted in 1992, Omnitrans Americans with Disabilities Act (ADA) Plan was updated annually through 1998. In 1998, the Federal Transit Administration modified the annual ADA reporting requirements so that public fixedroute transit operators no longer were required to file updates to their Plans, so long as they had attained and continue to provide paratransit services to all persons who are unable to use the fixed-route service because of limitations imposed by their disabilities, and if this paratransit service meets all of their required service criteria. As Omnitrans services did and currently continue to meet this standard, Omnitrans is no longer required to submit an annual update. However, this does not discount the other areas of ADA Compliance the Omnitrans works to meet every day. This includes: Bus Stop Announcements/Passenger Assistance Accessibility at Bus Stops Accessibility between Bus Stops and Facilities/Developments Fare requirements and Premium Service 137 In addition to these elements, Omnitrans works closely with city staff, developers and social service organizations to encourage transit-friendly design and accessibility improvements when sites are relocated or built. Bus Stop Announcements/Passenger Assistance One of the main concerns of passengers is the feeling of security that is lost when riding a bus; people may lose track of where they are, or where they need to get off to reach their destination. This is no different for people with disabilities. It is a requirement under the ADA that all major destinations, major intersections and at transfer locations are announced on board the bus. To ensure that this requirement is met, Omnitrans is currently working with a contractor to install an automatic annunciator system. With this system, all major stop locations will be announced, and passengers can request a particular stop along a route be called out, no matter what the location. Accessibility at Bus Stops Omnitrans works closely with cities and currently uses two documents that assist with design, engineering and construction at new bus stops. Designing for Transit, by San Diego Metropolitan Transit Board, assists with incorporating elements into a development that encourages transit usage. Orange County Transit Authority’s Bus Facilities Handbook includes specifications, sizes, and ADA requirements when a new stop is constructed. Over the next year, Omnitrans will be developing its own design and construction manual to assist cities and developers specifically within the San Bernardino Valley when making street improvements or incorporating a bus stop into a new facility design. Accessibility between Bus Stops and Facilities/Developments Another critical element to ADA compliance is one that is often beyond the control of Omnitrans: the path of travel between a bus stop and a particular facility’s or developments’ entrance. As cities permit new construction, this is often considered and necessary steps taken to assure accessibility, but in some instances, critical elements may be overlooked. When Omnitrans becomes aware of bus stops that are not accessible due to path of travel issues, staff is responsible to contact the city or county, to make them Section III: Current Performance & Conditions 138 aware of the problem as well. With this coordination, it is possible to slowly improve path of travel accessibility. Fare Requirements and Premium Service As a Federal Transit Administration Grant Recipient, Omnitrans must allow individuals 65 years of age and over, persons with disabilities, and Medicare cardholders to ride fixed-route services during the off-peak period for a fare that is not more than one-half the base fare charged other persons during the peak period. Omnitrans offers this halffare all day long, and it is eligible to individuals 60 years of age and over, persons with disabilities, and Medicare cardholders. This requirement is for fixed-route service only. It is not applicable to demand responsive service, such as Omnilink, which are open to the general public, and which have their own fare structure. Under its fare structure, seniors, students, and persons with disabilities ride for half of the Omnilink regular fare. Access Service, Omnitrans paratransit service, also has a different fare structure. The fare for a trip charged to an Access rider is not more than twice the fare that would be charged to an individual paying full fare (i.e., without regard to discounts) for a trip of similar length, at a similar time of day, on Omnitrans’ fixed-route system. This calculation includes transfer and premium charges applicable to a trip of similar length, at a similar time of day, on the fixed-route system. A personal care attendant can ride free of charge. If a paratransit trip exceeds the minimum requirements for complementary paratransit provided under the ADA, Omnitrans is permitted, and does, charge a premium fare for the trip. 139 Notes: Section III: Current Performance & Conditions 140 Section IV: Service Design Guidelines & Performance Standards A plan is a list of actions arranged in whatever sequence is thought likely to achieve an objective. - John Argenti, author and founder of the Strategic Planning Society Service Design Guidelines What Is Transit For? Like any transit plan, this Short Range Transit Plan reflects the need to balance the competing goals of transit. The most difficult of these tradeoffs is between Productivity (maximum ridership per unit of cost) and Coverage (access for all parts of the community). A 100% Productivity-oriented system (that is, one designed solely for maximum ridership per hour of service) would abandon most service to large parts of the present service area. It would offer very intensive local service to the densest and most transit-dependent parts of the area, which are mostly in San Bernardino, Colton, Fontana and parts of Chino and Montclair. A 100% Coverage-oriented system, on the other hand, would spread service evenly to every part of the service area, including remote, low-density areas such as Devore or the affluent upper foothills that are unserved today. To do this, a “100% Coverage” system would cut frequencies on the busiest corridors such as Foothill, Highland, Holt, San Bernardino and Baseline, resulting in a dramatic drop in ridership and severe overcrowding. There is no technical answer to the question of how to balance these two goals. The balance is a pure value judgment. For this reason, the Board was briefed on this issue early in FY 2002, and asked to give preliminary direction about whether Omnitrans should shift the balance one way or the other. The Board’s direction is to shift this balance to about 65% Productivity, 35% Coverage. However, the board specified that this change should occur gradually as resources increase; therefore, it will not be necessary to cut existing Coverage-oriented services – though some effort can be made to optimize the efficiency of these services. The existing system devotes roughly 55% of its resources to Productivity and 45% to Coverage. 141 Overview and Background Service Design Guidelines Background Service design guidelines, or performance measurement guidelines, provide an objective rationale for the allocation of transit resources. Service design guidelines provide the tools for making decisions on the provision of transit services, the design of routes and schedules, and the evaluation of services. Service design guidelines serve five major functions: Service Development The guidelines form a consistent basis for service planning, and, in particular, for establishing minimum levels of service. Judgment and flexibility remain, but the guidelines assist in the development of new services and the refinement of existing services. Evaluation Service design guidelines provide targets in the form of indicators and standards that enable the performance of the individual routes to be evaluated and monitored by management decision-makers. Budgeting The preparation of annual budgets should reflect the goal of providing service to the policy levels established in the service design guidelines. This should enable the Board of Directors to focus on the policy level decisions and the service impacts of budget adjustments. Public Accountability Political decision-makers, transit customers, voters and taxpayers should be able to readily identify the minimum levels of service and performance that are to be provided. The allocation of the resources of the transit system must be seen to be based on equitable and rational criteria that are explicit and available for public scrutiny. Title VI Title VI of the Civil Rights Act requires public transit agencies receiving federal funding to ensure that that service is provided without regard to race or the economic status of the residents. Application of service design guidelines Section IV Service Design Guidelines & Performance Standards 142 provides a tool for design and evaluating service that does not discriminate on race or economic status. The service design guidelines are intended to be flexible in interpretation and application and to be continuously refined. As new types of services or data sources are introduced, revisions to the guidelines may become appropriate. Flexibility in application and interpretation must be maintained, as the environment in which these guidelines will be applied is not static and will continue to change as the region grows and transportation demand increases. The guidelines have been designed to enable Omnitrans to establish targets consistent with actual financial resources. As resources improve the targets could be enhanced, or if resources grow more limited the targets could be relaxed. The guidelines will be applied to identify transit services that should be improved or added, or may be falling below acceptable performance levels. If a service fails to meet the identified performance level further investigations and analysis will be undertaken to confirm whether the guidelines are being achieved, and a broad range of potential corrective actions may be considered. The action taken, if any, will need to be appropriate given the specific circumstances of the service in question. Goals and Objectives Introduction The overall approach has been to develop a hierarchy of goals, objectives, indicators and standards. Under this format the general goal statements for transit are found in the corporate mission statement or the broad strategic direction of the Board of Directors. The corporate mission statement is: To provide the San Bernardino Valley with comprehensive public mass transportation services which maximize customer use, comfort, safety and satisfaction, while efficiently using financial and other resources in an environmentally sensitive manner. The specific objectives to be achieved by the transit system have been developed from the general agency mission statement and the vision of allocating resources between productivity and coverage. Performance indicators are the 143 specific, quantifiable criteria that would be used to measure the performance of the system in relation to an objective. Standards are the target level of performance, which would be used to evaluate the criteria identified in the indicator. Another element of service design guidelines are New Service Warrants. New Service Warrants provide a tool for planners to use that can assist in determining when new services, or service extensions, are most appropriate. Principles The principles define the purpose and direction for the service design guidelines. The principles are: Support County & Municipal Transportation and Land Use Goals. The service design guidelines should be supportive of strategic transportation and land use goals of SCAG, SANBAG, and local jurisdictions. Redlands Trolley Support National, State and Regional Air Quality and Energy Goals. The service design guidelines should be supportive of air quality and energy goals. Customer Focus. The service design guidelines should address aspects of transit service that are of the highest importance to current and potential customers. Equal Application in all Municipalities. Guidelines should be defined and measured in a way that does not unfairly bias the allocation of service in favor of particular municipalities. The same guidelines should be applied equally across the region. Equity to all Residents. The guidelines should promote the availability of a basic level of transit mobility to all residents of the Omnitrans service area, and in particular, those without access to other modes of transportation. This principle also includes the provision of appropriate municipal infrastructure to support this basic level of service in all communities (e.g. streets designated for use by transit vehicles, accessible bus stops and bus shelters, and appropriate use of transit priority measures). This principle also ensures compliance with Federal Title VI requirements. Section IV Service Design Guidelines & Performance Standards 144 Clarity. Service design guidelines, and their supporting reasons, should be clear and easy to understand by customers and other stakeholders. Typical Route Network Types Measurability. Each service design guideline should be measurable using reliable data that is currently available, or with data that is planned to be collected in the future. Basic Radial Quantify all service design guidelines. Guidelines should be quantifiable and objective. Guidelines should not be open to subjective interpretation. Ease of Implementation and Monitoring. The service design guidelines should be straightforward to implement and to monitor on a continuous basis by Omnitrans. Hub & Spoke Provide guidelines that are practical and easy to implement. The guidelines should lend themselves to consistent and continuous application by Omnitrans to identify transit services needing further investigation for possible adjustments. Cost-Effectiveness. The service design guidelines should ensure that all transit services in the region are as costeffective as possible. Radial/Branch Responsiveness to Changes in Urban Form. The service design guidelines should reflect the changing needs of communities for transit services as they reach various levels of urban development. Basic Grid Provide guidelines for the provision of transit coverage in new developments. The guidelines should include evaluation criteria for requests to introduce transit service in new development areas. Grid/Hub Hybrid The Service Design Guidelines developed in this report are intended to be applied to all transit services in the region except Access. The types include: Bus – Local services provided with standard accessible buses serving the region’s more dense residential or employment areas. Trunk/Hub 145 Omnilink – Minibuses on flexible routes where the capacity provided by standard buses is not required. Bus Rapid Transit – A limited stop service using upgraded facilities and a superior level of service. Express Service - Express services operated with suburban highway coaches on higher-speed roadways linking civic centers and main transportation nodes. Service Design Guidelines The proposed Service Design Guidelines are structured as a hierarchy of objectives and indicators. In this chapter each objective, indicator, and standard are discussed. The objectives are designed to be consistent with the Statement of Principles outlined earlier. Route Network Structure Objective The purpose of this objective is to provide direction for the overall design of the transit network. This objective also provides guidance in terms of providing network connectivity and ease of use. The objective is: To operate a network of transit services that is easy to understand and use, supports regional land use and transportation objectives, improves accessibility, enhances connectivity between activity centers, encourages increased use of transit, and meets the minimum mobility needs of the region. The indicators for this objective create guidelines that shape the network and connectivity of the system. The importance of the indicators is derived from the requirement to service a large geographic area with multiple municipalities and regional centers with dispersed employment and commercial areas. Ensuring that customers easily understand the system encourages ridership, reduces the cost of providing transit information and reduces delays from customers seeking information from front-line employees. Some of the service Section IV Service Design Guidelines & Performance Standards 146 development issues that contribute to an ease of understanding include a clear distinction between grid and timed transfer operations, and the minimization of route deviations and route branching or scheduled short turns. The recommended indicators are: All transit services should be scheduled using the timedtransfer concept except when an area has sufficient productivity to warrant minimum daytime service frequencies of better than 15 minutes. A grid-route system with random transfers may be implemented in combination with timed transfers, when headways of 15 minutes or better are operated over a large area. Resources for the entire system (fixed route, Access, Omnilink) should be allocated on the basis of expending 35 percent of the budget on services providing the minimum level of coverage and 65 percent on services that exceed the minimum levels of service guidelines (productivity or demand based). For a trip-specific deviation the net person-time impact of the diversion should not result in an adjusted deviation factor greater than 1. The adjusted deviation factor is defined as: The ratio of through passenger added time (in personminutes) divided by the amount of time (in person-minutes) saved by passengers boarding and alighting in the deviation section less the amount of added walk time for people in the section of the original route that is abandoned. This is represented by the formula: (Pt x Vtt) <1 (Pd x Wpd) - (Pa x Wpt) Where Pt= through passengers Vtt= additional vehicle one way travel time Pd = actual/potential passengers served by deviation Wpd = actual/potential passenger walking time from regular route to average deviation point Pa = actual/potential passengers using stops on portion of route to be abandon WPT = passenger walking time from abandon stops to nearest new stop 147 This guideline for route deviations permits some deviations at the outer ends of routes where fewer customers are expected. However, the closer the route deviation is located to the point where the maximum number of customers is onboard, the less likely a deviation would meet the guideline. Productivity Objective Productivity objectives and indicators are probably the most sensitive of all transit service standards since they are most often used to reallocate or adjust service levels. The objective is: To ensure that the service designs are appropriate for the level of ridership on each route and they support the system wide fiscal requirements of the State of California and the objectives of the Board of Directors. The purpose of this objective is to ensure that each individual service is reasonably productive by providing an appropriate frequency, vehicle, and type of service, given the level of ridership. The objective as it is worded also notes that fiscal objectives should be considered at a system wide level. The productivity objective balances measuring the usefulness or contribution of a specific transit route to regional transportation objectives through the methods of seat utilization and boardings (passengers) per revenue hour. Passengers per Revenue Hour Passengers per revenue hour is an industry-wide standard used to determine whether a route is carrying enough passengers to justify itself; deficient performance triggers a study process which may lead to remedial actions including enhanced marketing, redesign, or elimination of service. For a system of predominantly local services such as Omnitrans, the passengers per hour measurement approach is broadly acceptable as a basis for comparison. Agencies that invest heavily in long-distance express services have much more difficulty measuring service performance. “Boardings” are problematic because passengers may use the service for very long distances or very short ones. Section IV Service Design Guidelines & Performance Standards 148 Obviously a route designed to carry passengers long distances will have fewer boardings per hour, because its passengers take longer to serve. Most systems recognize that boardings per hour may vary dramatically depending on the type of route. An urban cross-town route, such as the service on 5th Street or Foothill, could have a very high number of boardings per hour, but never reach full capacity due to the frequent turnover of customers. On the other hand, a route such as Route 90, freeway express service, could be completely full but have a relatively low number of boardings per hour due to the length of the express portion of the route. In order to mitigate for this inequity, most systems establish categories of bus routes such as peak express, express, cross-town, mainline, local, or feeder. Specific boardings per hour targets are established for each route classification. Considered at the system level, the measure is governed largely by the mix of services provided, which is a reflection of local demographics, priorities, and values. However, if service is divided into some simple categories, meaningful targets can be established for boardings per revenue hour. Services whose purpose is for Productivity and those whose purpose is intended for Coverage are categorized. The philosophy behind service standards depends on the route’s purpose: Productivity-oriented services are intended to maximize ridership systemwide. For this reason, they are held to a high standard that reflects the performance of the most productive routes in the system and are subject to periodic review. The overriding goal of Productivity service is to maximize ridership. Coverage-oriented services are designed for purposes other than productivity. Low-density markets are served in the most cost-effective way possible. Coverage-oriented routes therefore also have standards for boardings/revenue hour, but these should vary to reflect the cost/hour of different types of service. For Coverage-oriented service, the bottom line is not really productivity, but the cost of serving each passenger, which must be kept to a minimum. This cost is a combination of productivity and cost/hour of service. 149 Productivity standards are classified by type of service and purpose of the service. The standards, which should be reviewed periodically, are based on community transportation needs, peer review, historical performance data, and projected financial resources. The productivity standard is a useful indicator of the quality of service that is provided and the cost of providing these services. Performance standards are established separately for each mode of service for performance assessment under the criteria of productivity and coverage. The service categories are based on key factors that tend to dramatically affect productivity. The categories are defined as follows: Fixed Route is all-day fixed route service designed primarily to serve short trips of less than five miles or so, AND to serve as a feeder to Regional services (Metrolink, Regional Express) for longer trips. Local fixed routes can be designed for Productivity, as Routes 1, 2, 14 and 61 are, or they can be designed for Coverage, such as Routes 20, 30 and 31. Regional lines are all-day fixed route services designed primarily to serve trips over five miles and to connect regional destinations at high speed, such as Omnitrans Route 90, linking San Bernardino, Riverside, and Montclair. This route is productivity-oriented in its ultimate goal, but is held to a 50% lower standard because the average passenger-trip length is more than twice as long. It is difficult to evaluate the value to the community of carrying fewer people longer distances, as opposed to carrying more people shorter distances, but this standard reflects a reasonable approximation that reflects the unusual nature of express service. School Markets can produce high productivity figures, so they must be understood separately. These lines run only at the times when a high school or junior high school would fill the bus, and the large loads from the school form almost all of the ridership. School markets, of course, play a large role in the productivity of many Local services, but their effect, averaged out across an all-day service, is less pronounced in the overall productivity figure. Section IV Service Design Guidelines & Performance Standards 150 ACCESS is the paratransit service for the ADA-eligible disabled and is available throughout the Omnitrans service area, within ¾-mile band on either side of Omnitrans regular fixed route bus lines. Persons with an Omnitrans Disability ID card may ride Access Monday through Friday, 7 a.m. to 6 p.m., on a space available basis. This service is never intended to be highly productive because it serves such a specialized market. Its existence is required by Federal law wherever and whenever fixed route services operate. Omnilink is a demand-responsive service open to the general public that provides efficient Coverage-oriented service in low-density areas where no fixed route service is proposed. Omnilink circulates within a defined area picking up and dropping off passengers throughout the area at requested stop locations. Every hour, the bus returns to a timedtransfer point, for direct, timed connections to the fixed route system. This demand-responsive service is offered in the cities of Yucaipa, Grand Terrace/South Colton, and Chino Hills. The Omnilink service is not intended to be highly productive, but more productive than ACCESS. Seat Utilization Seat utilization is a measurement of how much of the service being provided (seat miles) is being consumed (passenger miles). It is expressed as a percentage (passenger miles/seat miles). In the passenger airline industry the key measures of route performance are load factor, yield, cost, and profit. Load factor, or utilization, is based on the number of customer miles (demand) compared to the number of seat miles available (or capacity). Yield is the average customer fare for the flight divided by the distance flown. The load factor rate is used to evaluate the volume, while the yield is used to evaluate the revenue. The yield is compared to the actual seat-mile cost of operation to determine profitability. One of the advantages of the use of load factor is that it provides a performance evaluation that is independent of the aircraft (or vehicle) size or route type. A low load factor percentage would be an indication to change to a smaller aircraft or to less frequent service, while a high load factor might be used to justify a larger aircraft or more frequent service. Low 151 yields would suggest a need to raise fares. In other words revenues and costs are looked at independently of passengers and utilization. Load factor, or utilization, for transit services is more complex to calculate due to the large number of stops and the multitude of vehicles on each route, but the advantages are the same. The concept of measuring utilization is to determine what “percentage” of the capacity being offered on each route is indeed being consumed. A low utilization would be an indication that service should be less frequent, or a smaller vehicle utilized. Low utilization on one section of a route would be an indication that some vehicles could be short-turned so that service would be less frequent on that section. A high utilization rate would indicate that more frequent service or larger vehicles might be appropriate. Distance-based utilization based on the distance that passengers travel, by itself, does not assess the efficiency of the schedule. Costs are incurred even if a bus is at a layover point; therefore an additional indicator of time-based utilization captures performance related to service hours and demonstrates the efficiency of a schedule. Time-based utilization shows that a bus route that incorporates very long layover times as a result of the need to make connections would be less productive than one that is more tightly scheduled. It would also show that buses operating in congested traffic conditions are not as productive as buses provided with priority measures by road authorities (municipalities). The recommended performance indicators are: x Section IV Service Design Guidelines & Performance Standards 152 Each service within each type of service should maintain a minimum average distance utilization as measured in passenger miles per seat-miles in specific time periods, as provided in Figure IV-1. Figure IV-1 Proposed Minimum Average Distance Based Utilization Standards for Bus Services Service Type Overall Customer mile/Seat mile Standard Weekday Customer mile/Seat mile Standard Saturday Customer mile/Seat mile Standard Sunday Customer mile/Seat mile Standard Express Bus Omnilink 22% 18% 18% 25% 20% 20% 15% 10% 10% 15% 10% 10% x Each service within each type of service should maintain a minimum average time utilization as measured in passenger minutes per seat-minutes in specific time periods, as provided in Figure IV-2. Figure IV-2: Proposed Minimum Average Time Based Utilization Standards for Bus Services Service Type Express Bus Omnilink Overall Customer minutes/ Seat minutes Standard 17% 13% 13% Weekday Customer minutes/ Seat minutes Standard Saturday Customer minutes/ Seat minutes Standard Sunday Customer minutes/ Seat minutes Standard 20% 15% 15% 10% 5% 5% 10% 5% 5% Any service where the distance-based utilization is more than 10 percent greater than the time-based utilization should be reviewed to determine if efficiencies can be achieved through service design or transit priority measures. The standards are pegged initially at approximately the 25th percentile for each type, in each time period. This means that about 25 percent of the services would be subject to review each year. An examination of the productivity of the Omnilink service as well as some of the lowest performing bus routes was used to develop the targets for Omnilink. Where large bus services were included, the productivity was prorated to reflect a 20-passenger bus rather than a standard 38-passenger vehicle. 153 The standards for each type of service would ultimately be adjusted to ensure that the overall transit operation was able to meet its system-wide cost recovery objectives. The intent is that the standards would be applied as an average for all trips. The targets for specific time periods or on route segments would be examined where a route failed to meet the overall guideline. Seat utilization based on distance (passenger miles per seat miles), retrieved from Automatic Passenger Counter (APC) data for the first quarter of 2004 is summarized in the Existing Conditions. The routes with utilization of less than 20 percent are in the bottom quartile and are candidates for review and adjustment. Service Coverage & Minimum Service Quality Objective The Service Coverage and Minimum-Service Quality Objective establishes the transit service areas within the municipalities of the service area in which transit service may be provided within a reasonable walking distance for customers. The purpose of the objective is to clearly indicate that at least a basic minimum level (coverage) of transit service may be provided within urban areas with significant residential or employment land uses. This is an important distinction for Omnitrans due to the large portions of the region that are rural or undeveloped. The service coverage objective should indicate that there is only a commitment to provide a basic level of service and all areas should not expect the same level of service beyond the coverage minimum. The proposed objective is: To provide a minimum basic level of transit accessibility to all urban residential and employment areas identified by SANBAG, and that the minimum service levels meet the basic mobility needs of the transportation disadvantaged and transit dependent. Several indicators are required to fully assess whether the objective of providing a minimum level of service and access is being met. The required indicators include: Walking distance to transit service Section IV Service Design Guidelines & Performance Standards 154 Hours of service Minimum service frequencies It appears desirable to adopt service frequency indicators that can be applied across all routes and time periods throughout the region. While most areas now have halfhourly, or better, service there are some routes that operate only hourly or every 45 minutes. The areas with services operating every 15 minutes are receiving the higher levels of service as a result of higher ridership, not simply because they are in the more urbanized areas. If ridership on these routes were to fall below the productivity threshold service would likely be reduced to half hourly. Similarly, if ridership in other areas grows, it may become feasible to add more service to meet the demand and increase frequencies to every 15 minutes or better. An indicator should therefore be used to establish the minimum policy frequency beyond which frequencies are set based on market demand or productivity. Numerous transit systems have used complex tables incorporating route classifications and time-of-day to set minimum service frequencies. Many others, however, are able to operate with a single guideline. The recommended indicators for the Service Coverage Objective are: x All areas having a minimum residential density of 3.5 dwelling units per acre or a minimum employment density of 10 jobs per acre, as measured over an area of 25 acres, should be provided with a transit service that places 90 percent of residences and jobs within .5 miles of a bus stop. Reduced walking distances may be encouraged in situations where steep grades or safety hazards create an unacceptable pedestrian access route. A request-stop service should be in effect for alighting customers on all busservices (in local stop areas) services after 8:00 p.m. and before 5:00 a.m. x Bus stops should be located to minimize walking distances, but stops should not be spaced closer than 0.2 miles, unless required for pedestrian safety or as a result of geographic barriers. 155 x An area shall be considered served by transit if it is located within 0.5 miles of a fixed-route bus stop or within area served by Omnilink. The 0.5-mile distance should be measured using public roads, sidewalks and walkways. x On weekdays, the minimum service frequency to provide coverage should be 60 minutes from the start of service in the morning to the end of service in the evening. Special peak-period-only tripper services and introductory pilot services may be excluded from this guideline. x The span of service for transit should ensure that 90 percent of trips identified in the following table could be completed at the times shown. Service should be provided to major activity centers to correspond to customary opening and closing times at each location. Figure IV-3: Span of Service Guidelines Service From any point in East Valley TO Downtown San Bernardino From any point in West Valley TO Ontario or Montclair Service From downtown San Bernardino TO any point in East Valley From Montclair or Ontario TO any point in West Valley Weekdays 06:00 06:00 Earliest Arrival Time Saturdays Sundays & Holidays 07:00 07:00 07:00 07:00 Latest Departure Time Weekdays Saturdays Sundays & Holidays 21:00 21:00 19:00 21:00 21:00 19:00 The walking distance indicator and population and employment density information was evaluated using GIS software and data from the Omnitrans stop database, the U.S. Census, and employment data from SANBAG. Figures IV-4 and IV-5 show the walking-distance coverage for the Section IV Service Design Guidelines & Performance Standards 156 East and West Valleys based on the schedule and routes in effect at the end of 2004. The red shaded areas show the areas where the population density is greater than 3.5 households per acre. The purple shaded areas show the areas where the employment density is greater than 10 jobs per acre. The color of the blue shading is based on the Residential Transit Orientation Index, with the darkest colors representing the areas with the greatest likelihood of generating transit ridership. Areas that are not enclosed within the half-mile network buffer are also shown with the corresponding transit orientation and density index. Although it would be desirable to fully achieve the walking distance standard, there may be instances where the bus routing required to meet this standard would not meet the productivity targets. In such a case, service would not normally be provided. The span of service and frequency of service indicators can be measured using existing timetable information. Figures IV-6 through IV-17 show where the existing routes fail to meet the proposed span of service guidelines. Omnitrans currently has a policy that bus stops must be spaced at least 0.2 miles apart. An analysis was undertaken using data from the APC system to determine the number of stops on each route closer than 0.2 miles to an adjacent stop. The results of the analysis, shown in Figure IV-19, indicate that system-wide 13 percent of stops violate the current policy. On two routes, more than 30 percent of stops are spaced less than 0.2 miles apart. Any reduction in the number of stops must be done with care to ensure that the walking distance guideline is not violated. Reducing the number of stops should help improve or maintain running time on the routes with excessive stop locations. 157 Figure IV-4 Figure IV-5 Figure IV-6 Figure IV-7 Figure IV-8 Figure IV-9 Figure IV-10 Figure IV-11 Figure IV-12 Figure IV-13 Figure IV-14 Figure IV-15 Figure IV-16 Figure IV-17 Figure IV-18: Stop Spacing Analysis, FY 2004 Route Description 1 2 3 4 5 7 8 9 10 11 14 15 19 20 22 28 29 30 31 60 61 62 63 64 65 66 67 68 70 71 75 90 140 202 Total ARMC – San Bernardino – Del Rosa Cal State – E St. – Loma Linda Baseline – Highland (FL) Highland Ave – San Bernardino (SL) Highland Ave – Highland (FL) Baseline – San Bernardino (SL) San Bernardino – Del Rosa – Cal State N. San Bernardino – Sierra – DT San Bernardino San Bernardino – Mentone – Yucaipa San Bernardino – Yucaipa Fontana – Baseline – San Bernardino San Bernardino – Muscoy – Cal State Fontana – Foothill Blvd. – San Bernardino Fontana– Rialto – San Bernardino – Highland – Redlands Fontana – Colton – Redlands Fontana Metrolink Via Hemlock – Kaiser Hosp. N. Rialto – Riverside Ave. – ARMC Southridge – Slover Ave – Kaiser Hosp. Bloomington – Valley Blvd. – Kaiser Hosp. N. Redlands Loop – Red Line S. Redlands Loop – Blue Line Ontario Convention Ctr – Chaffey College – Ontario Mills Fontana – Ontario Mills – Pomona Montclair – Ontario – Chino Chino – Ontario – Upland Montclair – N. Upland – Chaffey College 65A Montclair – via Chino Ave – CIM 65B Montclair – via Edison Ave – CIM Fontana – Foothill Blvd– Montclair Ontario – Baseline – Fontana Chino – Montclair – Chaffey College Ontario – Creekside – Ontario Mills Kaiser – Southridge – Rancho Cucamonga Ontario – via Francis – Ontario Mills* Montclair – Ontario – San Bernardino - Riverside Fontana – Almeria – Chaffey College* San Bernardino – T.E.A.M. House Section IV Service Design Guidelines & Performance Standards 172 Stops Less than 1/5 Mile From Previous Stop 20 30 7 3 10 26 16 28 18 1 29 22 28 11 24 4 6 9 13 4 19 3 5 4 4 Total Stops Percent of Total 97 118 74 74 94 96 161 161 108 73 89 176 173 56 92 50 42 38 43 98 174 73 95 71 89 21% 25% 9% 4% 11% 27% 10% 17% 17% 1% 33% 13% 16% 20% 26% 8% 14% 24% 30% 4% 11% 4% 5% 6% 4% 11 4 14 6 9 9 1 9 6 413 118 114 142 85 141 75 20 79 16 3205 9% 4% 10% 7% 6% 12% 5% 11% 38% 13% Maximum Occupancy Objective The Maximum Occupancy Objective balances the fiscal need of Omnitrans to generate fare revenue with the need to provide a safe, comfortable and attractive customer environment on-board transit vehicles. The proposed occupancy objective is: To provide transit services with adequate capacity to provide a reasonable level of passenger comfort recognizing the vehicle types, trip lengths, speeds and markets being served. The purpose of the objective is to provide a means of ensuring that an appropriate level of service is provided for the level of ridership on each individual route. The objective should also ensure that overcrowding is not permitted to occur on a sustained or regular basis. Crowded conditions can quickly turn existing and potential customers away from public transportation. The guidelines for this indicator must be set at levels that provide comfortable traveling conditions appropriate for the brand of service and the market being served. The indicators and standards will be used to adjust service frequencies or vehicle size. Separate indicators are required for each type of bus service, reflecting their different operating speeds, trip lengths and markets served. Separate indicators and standards are required for peak periods, a shorter peak within the peak period, midday evening, night, and weekend periods. 173 The recommended indicators are: x 90 percent of the time the number of standees at the maximum occupancy point should not exceed person density (in passengers per square feet) according to the following chart. Figure IV-19: Minimum Square Feet of Floor Space per Standing Passenger Type of Peak Period Off Peak Service 30 Minute 60 Minute Average Avg. Bus 6 12 Omnilink No standees No standees Express Bus No standees No standees x Under normal operating conditions no customer should remain standing more than 15 minutes on one bus. Figure IV-20 shows the estimated number of seats and floor area available for each type of bus currently in the transit fleet. The data in Figure IV-21 also shows the maximum occupancy standard in passengers for each of the different types of buses in the fleet. The APCs cannot definitively determine the average standing time, however, on most routes they can identify potential standing time problems by using route profiles. Section IV Service Design Guidelines & Performance Standards 174 Figure IV-20: Seats and Standing Areas by Bus Type Areas for Seating Seating Bus Type Seats Standing with One with Two in Sq. ft Wheelchair Wheelchairs 40’ Low Floor 38 57.9 35 31 Flyer* 40’ High Floor 40 55.9 36 32 RTS/Orion* 40’ Suburban High 45 53.9 42 39 Floor* 30’ Low Floor Mid 25 37.9 22 18 Size* *Estimate On some routes conformity with the standing time guideline could also be evaluated using a point observation system. This would be done by stationing observers prior to the maximum load point, and again 15 minutes downstream. An observation of people still standing downstream would be an indication of a standee time problem or at least a candidate for further, more detailed analysis. On services with guidelines that do not permit standees, it would be possible to evaluate the service using APC data. The key to the use of the standard is to identify potential problem routes and services. This will limit the requirement for more detailed examination of specific conditions on every route. The public will also easily understand the guideline. Figure IV-21: Maximum Passenger Occupancy by Bus Type, Time Period and Number of Wheelchairs Bus Type Peak 30 Minute Average Off Peak 60 Minute Average No Wheelchairs 40’ Low Floor Flyer 40’ High Floor RTS/Flexible 40’ Suburban High Floor 30’ Low Floor Peak 30 Minute Average Off Peak 60 Minute Average Peak 30 Minute Average Off Peak 60 Minute Average 1 Wheelchair 2 Wheelchairs 48 43 45 40 41 36 49 45 45 41 41 37 45 45 42 42 39 39 31 28 27 25 23 20 175 Service Reliability Objective Service reliability is an important issue for Omnitrans customers. Existing and potential customers expect bus services to reliably follow the published timetables. People depend on transit to allow them to meet their personal schedules and expect transfer connections to be performed as published. Schedule reliability standards are also important for transit management, as they provide a means of measuring and evaluating the provision of the service on the road. Failure to meet the guidelines serves as notice to management that corrective actions such as additional transit priority measures, revised schedules or work practices, or rerouting of services should be implemented. Reliability guidelines must balance the need to assure customers that timetables may be adhered to with the need to allow for operating flexibility due to traffic conditions and differences in transit vehicles (i.e. wheelchair lift or low floor buses) that could be assigned to the same route. During extreme weather conditions, power outages, road construction, or other abnormal traffic situations, it may be expected that delays and schedule disruptions occur. The objective must stress the importance of reliability, but also recognize that there are many factors outside the control of the transit operators and transit management, which may impact reliability: To provide Bus, Express Bus, and Omnilink services that reliably follow published schedules under normal operating conditions. The indicators for reliability used by the transit industry generally relate to schedule adherence, headway adherence, service consistency, transfer reliability, and missed trips. It is recommended that a single schedule adherence guideline be applied for bus services at all times of the day. Some arguments can be made for a stricter guideline during off peak periods to encourage ridership, compensate for the Section IV Service Design Guidelines & Performance Standards 176 additional transfers that may be necessary and because of reduced roadway congestion. However, the impact of a stricter off peak standard would likely be imperceptible to customers. In any case, the transit system should be striving for 100 percent schedule adherence at all times. The recommended indicators are: x 90 percent of bus trips on each route should depart each timepoint not more than five minutes later than the scheduled leave time, and should not depart early x 90 percent of bus trips should arrive at the terminus not more than five minutes late. Where the schedule adherence of a route as measured by the above indicators falls below the guideline, more detailed investigations of the route should be carried out to identify the sources of the problem. There is a broad range of potential actions that can be taken to improve service reliability and the most effective response may depend on the specific situation. In some cases, municipal actions such as provision of transit priority measures on municipal roads used by transit would significantly contribute to improved service reliability. Transportation Network Role Objective The Transportation Network Role objective was conceived to provide an overall strategic direction to the development of transit services. To ensure that public transit provides an attractive and competitive alternative to the private automobile. Operational speed for buses is important to customers who are almost always interested in faster travel times. It is also critical to the transit system since slower speeds translate directly into higher operating costs. An indicator that measures transit operating speeds would be able to track degradations in travel time. In response to such information, Omnitrans could seek, and make the case for transit priority measures and roadway geometric improvements or changes in parking regulations. If these responses are not possible, 177 the planners and service designers may have to act by adding more buses, or changing the schedules or routes. A simple means of achieving this objective would be to monitor changes in travel speeds for each type of service for specific routes. This would allow Omnitrans to judge year-toyear performance, and would help identify areas where schedule or route changes, or new priority measures may be necessary. The indicator would be: The average actual running time on each route should be maintained or improved as measured on a yearly basis. This indicator does not require any comparative data from other modes (i.e. car travel time) and as a consequence is easy to implement. Actual speed can be determined from the APC service-monitoring program. The data collected from the evaluation process would be used to track individual route performance against similar routes. In addition, the data could also be used to track the year-to-year changes on individual routes. New Service Warrants Service warrants are required to provide direction on when new services should be initiated. Omnitrans serves a diverse region and some flexibility may be required in adapting the proposed warrants to every possible situation. The warrants should be viewed as guidelines, rather than strict rules. Fixed Route Bus Fixed-route bus services are operated using standard transit buses or trolleys of at least 30 feet in length. This service is usually associated with routes that make frequent stops, but can also include limited stop services on radial and crosstown routes. Warrants are required to determine when bus service should be introduced in new residential, industrial, commercial and recreational developments. Changes to existing bus routes would be based on the service evaluation criteria included as part of the Service Design Guidelines. There are two main approaches to new service warrants commonly in use in North America. The first requires a Section IV Service Design Guidelines & Performance Standards 178 projection or forecast of ridership. The forecast is either used directly to determine the timing of a new service or through surrogates such as riders per hour or cost recovery that are derived from the ridership forecast. Ridership forecasting on a micro-level can be extremely difficult and unreliable. An alternative approach would be to use trip generation as an evaluation factor. Trip generations are projected using generally accepted standards and are available for all types of land use, including residential, commercial, recreational and industrial areas. There are trip generation tables that have been produced by both national and state authorities. The tables have generally been developed as a result of many years of data collection and verification. Trip generation data is usually expressed in car trips, however total person-trips can be developed by making some occupancy assumptions. Trip generations are a form of forecast based on a broad knowledge base derived from observed behavior. The recommended warrant for new local bus services are based, in part, on the trip generation methodology. This methodology has the advantage of using data that has already been prepared for and accepted by the municipal authorities, is available for all land uses, and incorporates elements of both population and forecasting approaches. In addition to the forecast trip generation volume for the development, it is recommended that several other factors related to the physical design of the development be considered as part of the service warrants. For local bus services to operate efficiently and safely in a neighborhood, the road system must meet minimum geometric design requirements for bus operations and provide a relatively direct routing for the service. Where the bus route is to terminate within the development, adequate bus terminus facilities (e.g. street space or a bus loop for vehicle layovers) must be available. Finally, adequate pedestrian facilities (e.g. sidewalks and direct pedestrian routes to bus stops) and amenities at bus stops (e.g. shelters and lighting) are required to ensure fast and safe access by customers to the bus service. 179 New services to be provided to areas beyond 0.5 miles of an existing bus stop when all of the following conditions are met: x Minimum density of 3.5 households per acres or 10 jobs per acre as measured over a minimum area of 25 acres. x Road and pedestrian access system that provides for safe Access and efficient operation of transit service. x Minimum of 1,000 total person trips generated for all vehicle modes per service hour as measured from end to end of proposed bus route. x Trip generation to be based on standard trip generation methodology and procedures in common use in Southern California. x Service maybe extended to additional time periods if the route is able to sustain ridership that is 75 percent of the minimum productivity standard during the first year of service. The service must meet the full productivity guideline within 2-3 years of the start of service. If, after 2-3 years, the service is unable to meet the productivity standard, alternative approaches such as an Omnilink service maybe considered. If the service being provided is changed significantly, the probationary period may be extended. Omnitrans may also consider the impact on potential ridership of other factors such as parking management or travel demand management strategies that may be in effect. Omnilink Omnilink is the name applied to services operated with vehicles smaller than the conventional 30-foot long transit bus. This could include a range of options from mini-buses to shared-ride vans. These services would be implemented in areas where conventional buses are too expensive and inefficient to operate. New Omnilink service may be warranted in areas beyond 0.5 miles of an existing bus stop when the following conditions are met: x Minimum density of 3.5 households per acre or 10 jobs per acre measured over a minimum area of 25 acres. Section IV Service Design Guidelines & Performance Standards 180 x Road and pedestrian system that provides for safe access and efficient operation of Omnilink service. x Projection of not less than 500 total person trips generated for all vehicle modes per service hour as measured from the transfer point to the end of the route for a typical fixed route operation. x Trip generation to be based on data provided in traffic impact studies prepared by or for municipalities for subdivision or development approval. x Service may be extended to additional time periods if the route is able to sustain ridership that is 75 percent of the minimum productivity standard during the first two years of service. Like the fixed-route services, the service must meet the full productivity guideline within 2-3 years of the start of service. If after this time frame the service appears unlikely to meet the productivity standard, alternative approaches should be considered. If the service type is changed, the probationary period may be extended. Express Bus Express Bus describes services operated on highways between municipal centers (e.g. Route 90 from Montclair-San Bernardino-Riverside). The services utilize suburban style coaches. Express Bus service may be warranted when all of the following conditions are met: x Express Bus service should be considered if the travel time between municipal centers by local bus services is more than 30 minutes. x Express Bus services should incorporate a minimum of 15 minutes of non-stop or limited stop service. Similar to fixed-route and Omnilink services, New Express Bus services should meet the minimum productivity guidelines within 2-3 years of implementation. 181 Notes: Section IV Service Design Guidelines & Performance Standards 182 Section V: Service Plan There came a time when the risk to remain tight in the bud was more painful than the risk it took to blossom. - Anais Nin, writer Service Plan Three scenarios were developed for how Omnitrans service could be improved over the next six-year period (FY2006FY2011). Current financial forecasts show constraints in funding-revenue sources for Omnitrans. Thus, a financially constrained scenario is recommended for implementation. Existing Conditions Overview Omnitrans currently provides about 685,624 hours of fixed route service annually with a peak bus requirement of 146 buses. The buses operate a total of about 9,320,235 miles annually. This operation includes seventeen buses that are operated by a contractor. The total fleet includes 174 active buses of which 28 are spares. This is a spare ratio of 17%. The East Valley garage operates approximately 52 percent of Omnitrans annual service hours and miles - a total of 356,024 hours and 4,557,980 miles. The West Valley garage operates about 36 percent of Omnitrans annual service hours and miles – 245,215 hours and 3,285,345 miles. Contracted fixed-route services routes 7, 8, 9, 30 (Red Line), 31 (Blue Line), & 90 make up about 12 percent of the annual service hours and miles – 84,385 vehicle-hours and 1,476,908 vehicle-miles. Annual weekday service represents more than 81 percent of the total hours and miles. Saturday service is more than 11 percent of annual operating hours and miles and Sundays are around 8 percent. Figures V-1 and V-2 show the existing FY 2005 service hours and miles across the system, broken down by route and by division. 183 1 2 3 4 5 10 11 14 15 19 20 22 28 29 140 202 CityLink EV Service 60 61 62 63 64 65 66 67 68 70 71 75 WV Service EV/WV Service Total 7 8 9 30 31 90 Contract Service Total All Services Total Route 3.13 6.00 2.20 2.73 1.98 1.73 1.43 3.90 3.53 4.92 1.53 2.53 0.93 0.77 1.35 0.92 2.00 41.58 1.90 10.03 1.07 2.08 1.00 2.00 2.98 2.00 4.83 1.08 2.75 1.00 32.72 74.30 3.42 3.58 3.18 1.00 1.00 4.67 16.85 91.15 1,836.36 40.35 44.33 46.00 15.30 12.92 85.93 244.83 2,081.19 Revenue Weekday Hours Non- 113.25 124.95 92.03 85.08 64.97 52.33 66.67 102.35 122.62 102.12 28.83 89.80 11.92 11.83 1.53 0.55 4.50 1,075.33 50.65 199.28 47.87 55.47 25.67 69.10 76.28 41.70 110.55 26.92 48.95 8.59 761.03 Revenue Section V: Service Plan 184 2,172.34 261.68 43.77 47.91 49.18 16.30 13.92 90.60 1,910.66 116.38 130.95 94.23 87.81 66.95 54.06 68.10 106.25 126.15 107.04 30.36 92.33 12.85 12.60 2.88 1.47 6.50 1,116.91 52.55 209.31 48.94 57.55 26.67 71.10 79.26 43.70 115.38 28.00 51.70 9.59 793.75 Total Daily 146 17 3 3 3 1 1 6 129 7 10 6 6 4 4 4 9 8 7 2 6 1 1 0 1 1 77 3 14 4 4 2 4 5 3 7 3 3 0 52 Bus # of 1,349.96 192.39 22.00 34.58 37.22 11.92 11.30 75.37 1,157.57 81.90 89.55 65.92 65.00 45.88 25.67 44.67 78.42 92.93 73.92 22.83 43.62 NoService 10.83 NoService NoService NoService 741.14 34.17 93.00 23.77 23.73 25.67 25.60 55.55 35.75 48.83 11.83 38.53 NoService 416.43 Rev 75.63 15.68 2.33 3.75 3.53 1.00 1.00 4.07 59.95 3.22 4.50 3.52 4.07 2.12 1.00 2.10 2.97 4.47 4.72 1.53 2.03 NoService 0.77 NoService NoService NoService 37.02 1.75 6.13 0.73 1.07 1.00 1.25 2.50 2.00 2.67 1.00 2.83 NoService 22.93 Rev 1,425.59 208.07 24.33 38.33 40.75 12.92 12.30 79.44 1,217.52 85.12 94.05 69.44 69.07 48.00 26.67 46.77 81.39 97.40 78.64 24.36 45.65 NoService 11.60 NoService NoService NoService 778.16 35.92 99.13 24.50 24.80 26.67 26.85 58.05 37.75 51.50 12.83 41.36 NoService 439.36 Total Saturday Hours NonDaily 15 2 3 3 1 1 5 117 102 7 8 6 6 4 2 4 7 8 7 2 4 NoService 1 NoService NoService NoService 66 3 8 2 2 2 2 5 3 4 2 3 NoService 36 Bus # of 1,038.72 116.91 20.42 14.90 16.23 10.30 9.53 45.53 921.81 35.68 70.90 63.57 63.42 23.40 22.67 22.83 63.92 88.53 42.33 21.83 24.38 NoService NoService NoService NoService NoService 543.46 34.22 91.00 23.77 24.70 23.67 23.60 32.88 35.75 42.90 11.83 34.03 NoService 378.35 Rev 55.52 9.92 1.92 1.83 1.00 1.00 1.00 3.17 45.60 1.53 4.12 2.47 2.73 1.13 0.73 0.97 2.47 2.95 2.82 1.53 0.80 NoService NoService NoService NoService NoService 24.25 1.75 5.90 0.57 1.10 1.00 1.00 1.48 2.00 2.80 1.00 2.75 NoService 21.35 Rev 1,094.24 126.83 22.34 16.73 17.23 11.30 10.53 48.70 967.41 37.21 75.02 66.04 66.15 24.53 23.40 23.80 66.39 91.48 45.15 23.36 25.18 NoService NoService NoService NoService NoService 567.71 35.97 96.90 24.34 25.80 24.67 24.60 34.36 37.75 45.70 12.83 36.78 NoService 399.70 Total Sunday Hours NonDaily Bus # of 96 11 2 1 2 1 1 4 85 3 8 6 6 2 2 2 6 8 4 2 2 NoService NoService NoService NoService NoService 51 3 8 2 2 2 2 3 3 4 2 3 NoService 34 Figure V-1: Existing FY 2005 Bus Service Hours by Route and Division 655,596.49 78,748.05 12,551.72 13,926.04 14,556.73 5,068.70 4,384.39 28,260.47 576,848.44 35,133.18 40,330.50 30,281.81 28,435.06 20,249.66 15,940.81 20,598.69 33,587.22 40,797.49 32,201.79 9,692.97 26,592.78 3,075.36 3,593.64 394.74 141.90 1,161.00 342,208.60 16,521.42 60,705.24 14,751.23 16,757.46 9,113.53 20,311.40 24,134.62 12,546.10 33,151.30 8,140.19 16,291.13 2,216.22 234,639.84 Hours Revenue 30,027.98 5,637.22 1,096.78 1,204.47 1,047.94 359.00 359.00 1,570.03 24,390.76 1,046.57 1,983.12 869.57 1,047.07 674.47 533.57 523.41 1,280.67 1,284.69 1,649.18 549.27 795.04 239.94 237.16 348.30 237.36 516.00 13,815.39 666.95 3,195.14 341.63 646.24 359.00 629.50 969.32 616.00 1,522.44 379.90 991.25 258.00 10,575.37 Revenue Annual Non 685,624.47 84,385.27 13,648.50 15,130.51 15,604.67 5,427.70 4,743.39 29,830.50 601,239.20 36,179.75 42,313.62 31,151.38 29,482.13 20,924.13 16,474.38 21,122.10 34,867.89 42,082.18 33,850.97 10,242.24 27,387.82 3,315.30 3,830.80 743.04 379.26 1,677.00 356,023.99 17,188.37 63,900.38 15,092.86 17,403.70 9,472.53 20,940.90 25,103.94 13,162.10 34,673.74 8,520.09 17,282.38 2,474.22 245,215.21 Total Total Existing 185 231.20 2,048.14 4,300.24 27,341.82 Contract Total 9.70 36.70 93.30 69.30 11.10 11.10 1,816.94 23,041.58 2,080.70 467.84 641.10 878.80 107.80 124.00 67.74 137.74 52.53 70.32 43.69 32.82 28.63 68.75 91.43 147.25 39.14 54.44 19.57 19.57 62.04 10.34 3.92 949.92 62.83 290.76 18.69 40.87 30.08 23.62 97.41 53.73 132.93 14.00 14.00 88.10 867.02 1,241.25 1,479.94 1,170.24 1,077.24 795.96 690.18 761.37 1,117.63 1,601.09 1,250.18 351.77 1,354.26 171.12 138.36 30.11 3.02 19.92 13,253.64 583.44 2,591.94 598.29 718.41 372.97 903.00 1,076.06 515.84 1,221.74 376.88 120.26 709.11 9,787.94 NonRevenue Weekday 90 7 8 9 30 31 1 2 3 4 5 10 11 14 15 19 20 22 28 29 140 202 CityLink EV Service 60 61 62 63 64 65 66 67 68 70 75 71 WV Service EV/WV Service Total Revenue Miles 29,389.96 4,531.44 2,090.40 504.54 734.40 948.10 118.90 135.10 24,858.52 1,308.99 1,617.68 1,222.77 1,147.56 839.65 723.00 790.00 1,186.38 1,692.52 1,397.43 390.91 1,408.70 190.69 157.93 92.15 13.36 23.84 14,203.56 646.27 2,882.70 616.98 759.28 403.05 926.62 1,173.47 569.57 1,354.67 390.88 134.26 797.21 10,654.96 Daily Total 18,065.38 3,529.30 1,997.20 275.60 506.10 546.90 89.80 113.70 1,955.93 380.60 84.20 28.60 93.30 107.90 33.30 33.30 1,575.33 925.96 47.79 189.44 12.30 20.06 30.08 19.97 79.44 59.23 67.05 14.00 No Service 110.01 649.37 9,304.88 395.34 1,081.92 286.56 308.28 372.97 335.40 786.14 440.52 500.10 165.62 No Service 558.35 5,231.20 14,536.08 70.71 110.91 89.62 113.14 47.92 19.16 45.09 55.80 132.53 135.03 39.14 47.34 No Service 19.57 No Service No Service NonRevenue Saturday 905.08 1,212.31 843.68 825.26 566.69 338.78 511.51 856.29 1,208.96 909.78 278.99 720.72 No Service 126.83 No Service No Service Revenue Miles 20,021.31 3,909.90 2,081.40 304.20 599.40 654.80 123.10 147.00 16,111.41 10,230.84 443.13 1,271.36 298.86 328.34 403.05 355.37 865.58 499.75 567.15 179.62 No Service 668.36 5,880.57 975.79 1,323.22 933.30 938.40 614.61 357.94 556.60 912.09 1,341.49 1,044.81 318.13 768.06 No Service 146.40 No Service No Service Daily Total 13,161.93 2,042.20 1131.00 252.50 225.00 240.50 89.80 103.40 11,119.73 6,911.44 395.34 1,059.22 286.56 320.17 344.28 309.60 393.68 No Service 440.33 165.62 No Service 493.49 4,208.29 455.88 944.41 800.62 806.42 289.44 299.28 261.48 809.30 1,152.20 465.52 266.86 360.03 No Service No Service No Service No Service Revenue Miles 1,280.42 159.80 62.40 22.30 3.80 26.90 22.20 22.20 1,120.62 577.19 47.79 175.78 12.30 20.77 30.08 19.34 58.15 No Service 75.96 14.00 No Service 89.26 543.43 34.14 100.63 71.48 67.27 26.58 13.65 20.53 46.17 80.87 53.45 39.14 23.28 No Service No Service No Service No Service NonRevenue Sunday 14,442.35 2,202.00 1193.40 274.80 228.80 267.40 112.00 125.60 12,240.35 7,488.63 443.13 1,235.00 298.86 340.94 374.36 328.94 451.83 No Service 516.29 179.62 No Service 582.75 4,751.72 490.02 1,045.04 872.10 873.69 316.02 312.93 282.01 855.47 1,233.07 518.97 306.00 383.31 No Service No Service No Service No Service Daily Total Figure V-2: Existing FY 2005 Bus Service Miles by Route and Division 8,628,716.99 1,390,079.12 694,361.60 147,360.22 202,183.80 266,340.90 36,882.20 42,950.40 7,238,637.87 388,746.38 490,604.93 384,937.54 360,318.34 248,453.62 210,268.72 235,344.44 372,437.34 532,291.42 391,776.96 118,316.02 403,796.61 44,148.96 42,038.38 7,768.38 779.16 5,139.36 4,237,166.56 190,456.86 776,836.74 183,301.38 217,092.45 132,433.04 265,533.60 337,008.16 155,112.72 362,670.75 113,962.66 31,027.08 236,035.87 3,001,471.31 Revenue Miles 691,518.04 86,829.40 9,895.00 12,035.90 28,930.20 24,646.30 5,661.00 5,661.00 604,688.64 22,753.56 46,214.55 21,679.22 27,230.33 15,023.60 10,121.71 10,688.07 22,882.17 34,339.81 47,467.95 14,051.26 17,599.80 5,049.06 6,027.56 16,006.32 2,667.72 1,011.36 320,814.05 21,036.93 93,452.86 6,064.32 12,606.73 10,798.72 8,078.80 32,069.43 16,823.84 41,522.40 5,026.00 3,612.00 32,782.56 283,874.59 NonRevenue Annual 9,320,235.03 1,476,908.52 704,256.60 159,396.12 231,114.00 290,987.20 42,543.20 48,611.40 7,843,326.51 411,499.94 536,819.48 406,616.76 387,548.67 263,477.22 220,390.43 246,032.51 395,319.51 566,631.23 439,244.91 132,367.28 421,396.41 49,198.02 48,065.94 23,774.70 3,446.88 6,150.72 4,557,980.61 211,493.79 870,289.60 189,365.70 229,699.18 143,231.76 273,612.40 369,077.59 171,936.56 404,193.15 118,988.66 34,639.08 268,818.43 3,285,345.90 Total Financially Constrained Scenario Service Plan The Financially Constrained scenario assumes little growth in funding revenue sources for Omnitrans over the next six years. The service plan for this scenario focuses on improving efficiencies and service effectiveness across the system, while maintaining and, in some cases, increasing coverage and service frequency. A complete route-by-route review was carried out based on four service standards: Productivity Span of service and coverage Walking distance Duplication of service Selected routes were modified to resolve customer and operational issues and to raise the potential for ridership increase. In January 2004, Omnitrans underwent a major system restructuring that included the addition of four new routes (28, 64, 75 and 140) and complete restructuring of routes (8, 11, 29, 30, 31, 60, 67, 71), all of which were low in productivity and seat utilization. The proposed changes for FY 2006 take into account the recently redesigned routes and the temporal need of these new/reformed routes to mature and perform up to standards; therefore, proposed changes for the upcoming financially constrained context are moderate. Most changes were concentrated on the less productive routes according to the performance analysis presented in Section III – Existing Conditions and Services. Routes that had low boardings, low seat utilization, or operational setbacks (e.g. Routes 8, 9, 20, & 28) were adjusted for improved performance while routes that had good performance were slightly changed or left untouched (e.g. Routes 1, 2, 3, 4, & 14). Figures V-3 and V-4 show the service plan with modified routes to be implemented in FY 2006. Routes are colored according to their service frequency. Section V Service Plan 186 The East Valley conserves a core of north-south and eastwest routes with 15-minute service in more densely developed corridors, complemented by half-hourly services in consolidated urban areas and hourly services on lower density and peripheral areas. The West Valley features a core of 15 minute and half-hourly services in consolidated urban areas and complementary/feeder hourly services in lower density and newly developed areas. Figures V-5 through V-7 show service frequencies by route and by service day. 187 This page intentionally left blank. Section V Service Plan 188 189 189 Figure V-3 Section V Service Plan 190 Section V Service Plan 190 Figure V-4 191 CityLink 7 8 9 30 31 90 202 140 75 Route 1 2 3 4 5 10 11 14 14L 15 19 20 22 28 29 60 61 62 63 64 65 66 67 68 70 71 Tripper Tripper Tripper No Service Feeder 60 - 30 60 60 60 60 45 - 50 Fontana - Chaffey College San Bernardino - T.E.A.M. House Santa Fe Depot - Downtown San Bernardino N. San Bernardino - Sierra Way - San Bndo San Bernardino - Mentone - Yucaipa San Bernardino - Redlands - Yucaipa Redlands Trolley (Red Line) Redlands Trolley (Blue Line) Inland Empire Connection *Highlights indicate improved frequency/service span. 30 - 60 60 60 60 60 45 - 60 No Service 60 60 Ontario - Via Francis - Ontario Mills Base 8:30 - 2:29 30 - 15 15 15 15 30 30 30 15 LS 30 30 30 15 60 60 60 15 30 - 60 30 60 30 15 60 30 60 60 AM Peak to 8:29 30 - 15 85/30 60 - 15 60 - 15 30 60 - 30 30 50 - 15 LS 30 30 30 30 - 15 60 60 60 30 - 15 30 - 60 60 - 30 60 30 15 60 60 - 30 60 60 Route Name ARMC - San Bernardino - Del Rosa Cal State - E Street - Loma Linda Baseline - Highland - San Bernardino Baseline - Highland - San Bernardino San Bernardino - Del Rosa - Cal State Fontana - Baseline - San Bernardino San Bernardino - Muscoy - Cal State Fontana - Foothill - San Bernardino San Bernardino - Fontana Limited Stop Service Fontana - San Bndo/Highland - Redlands Redlands - Colton - Fontana Fontana Metrolink - Via Hemlock - Kaiser North Rialto - Riverside Ave - ARMC Southridge - Slover Ave - Kaiser Bloomington - Valley Blvd - Kaiser Ontario Conv Cntr - Chaffey College - Ont Mills Fontana - Ontario Mills - Pomona Montclair - Ontario - Chino Chino - Ontario - Upland Montclair - N Upland - Chaffey College Montclair - Chino Hills Fontana - Foothill - Montclair Ontario - Baseline - Fontana Chino - Montclair - Chaffey College Ontario - Creekside - Ontario Mills Kaiser - South Ridge - Rancho Cucamonga 30 - 60 60 60 60 60 35 - 45 Feeder Tripper Tripper 60 PM Peak 2:30 - 17:59 30 - 15 15 15 15 30 30 30 15 No Service 30 30 30 15 60 60 60 15 30 - 60 30 60 30 15 60 30 60 60 30 - 60 60 60 60 60 35 - 60 Feeder No Service No Service No Service Evening 18:00 - 21:59 30 - 15 30 15 - 30 15 - 30 30 30 30 15 - 30 No Service 30 30 - 60 30 15 - 30 60 60 60 15 30 - 60 30 - 60 60 30 15 60 30 - 60 60 60 Figure V-5: Weekday FY 2006 Service Frequency by Route (in minutes) No Service No Service No Service No Service No Service 60 No Service No Service No Service No Service Night 22:00 to 30 30 - 60 30 30 30 No Service 30 60 No Service 30 60 No Service No Service No Service No Service 60 15 - 30 No Service No Service No Service 30 No Service No Service 60 No Service 60 Service Hours 4:38 - 22:49 4:25 - 22:40 4:28 - 23:11 4:33 - 22:40 5:28 - 22:40 5:35 - 20:25 5:25 - 22:50 3:55 - 22:57 5:00 - 9:00 5:08 - 22:39 4:50 - 22:25 5:02 - 20:27 4:48 - 22:14 6:02 - 18:57 6:45 - 18:35 4:40 - 22:26 4:20 - 23:21 5:23 - 21:41 5:52 - 22:15 7:00 - 19:50 4:50 - 22:44 4:31 - 22:38 5:30 - 20:25 4:49 - 22:55 6:34 - 18:47 5:06 - 22:27 6:05 - 9:58 15:05 - 18:57 8:05 - 8:51 15:23 - 16:09 8:40 - 8:55 14:30 - 14:48 6:10,6:50,7:45 16:00,17:00,18:10 4:53 - 19:52 4:30 - 20:30 4:33 - 22:48 6:07 - 21:25 7:00 - 19:55 4:40 - 22:25 Section V Service Plan 192 Route 1 2 3 4 5 10 11 14 15 19 20 22 28 29 60 61 62 63 64 65 66 67 68 70 71 75 140 202 7 8 9 30 31 90 *Highlights indicate improved frequency/service span. Route Name ARMC - San Bernardino - Del Rosa Cal State - E Street - Loma Linda Baseline - Highland - San Bernardino Baseline - Highland - San Bernardino San Bernardino - Del Rosa - Cal State Fontana - Baseline - San Bernardino San Bernardino - Muscoy - Cal State Fontana - Foothill - San Bernardino Fonana - San Bndo/Highland - Redlands Redlands - Colton - Fontana Fontana Metrolink - Via Hemlock - Kaiser North Rialto - Riverside Ave - ARMC Southridge - Slover Ave - Kaiser Bloomington - Valley Blvd - Kaiser Ontario Conv Cntr - Chaffey College - Ont Mills Fontana - Ontario Mills - Pomona Montclair - Ontario - Chino Chino - Ontario - Upland Montclair - N Upland - Chaffey College Montclair - Chino Hills Fontana - Foothill - Montclair Ontario - Baseline - Fontana Chino - Montclair - Chaffey College Ontario - Creekside - Ontario Mills Kaiser - South Ridge - Rancho Cucamonga Ontario - Via Francis - Ontario Mills Fontana - Chaffey College San Bernardino - T.E.A.M. House N. San Bernardino - Sierra Way - San Bndo San Bernardino - Mentone - Yucaipa San Bernardino - Redlands - Yucaipa Redlands Trolley (Red Line) Redlands Trolley (Blue Line) Inland Empire Connection AM Peak to 8:29 30 - 15 15 30 - 15 30 - 15 30 60 30 30 - 15 30 30 30 20 No Service 60 60 15 60 60 60 60 40 - 30 60 60 60 60 No Service No Service No Service 60 60 60 60 60 50 - 45 Base 8:30 - 2:29 30 - 15 15 15 15 30 60 30 15 30 30 30 20 No Service 60 60 15 60 60 60 60 30 60 60 60 60 No Service No Service No Service 60 60 60 60 60 45 PM Peak 2:30 - 17:59 30 - 15 15 15 15 30 60 30 15 30 30 30 20 No Service 60 60 15 60 60 60 60 30 60 60 60 60 No Service No Service No Service 60 60 60 60 60 45 Evening 18:00 - 21:59 30 - 15 15 15 15 30 60 30 30 - 40 30 30 30 20 No Service 60 60 15 60 60 60 60 30 60 60 60 60 No Service No Service No Service 60 60 60 60 60 45 - 60 Figure V-6: Saturday FY 2006 Service Frequency by Route (in minutes) Night 22:00 to No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service 60 Service Hours 6:38 - 19:28 6:35 - 19:15 6:09 - 19:19 6:33 - 19:27 6:28 - 19:10 6:35 - 19:25 6:55 - 19:20 5:30 - 22:35 6:38 - 19:55 5:20 - 19:05 6:32 - 18:27 7:40 - 19:14 na 7:45 - 18:35 6:45 - 19:39 5:40 - 22:48 6:50 - 18:44 6:52 - 18:46 7:00 - 19:50 6:20 - 19:15 5:43 – 22:23 6:35 - 19:30 6:10 - 19:52 6:45 - 18:37 6:35 - 20:28 na na na 6:50 - 18:50 5:40 - 19:20 5:33 - 22:28 7:30 - 19:25 7:37 - 18:55 5:30 - 22:40 193 N. San Bernardino - Sierra Way - San Bndo San Bernardino - Mentone - Yucaipa San Bernardino - Redlands - Yucaipa Redlands Trolley (Red Line) Redlands Trolley (Blue Line) Inland Empire Connection *Highlights indicate improved frequency/service span. ARMC - San Bernardino - Del Rosa Cal State - E Street - Loma Linda Baseline - Highland - San Bernardino Baseline - Highland - San Bernardino San Bernardino - Del Rosa - Cal State Fontana - Baseline - San Bernardino San Bernardino - Muscoy - Cal State Fontana - Foothill - San Bernardino Fonana - San Bndo/Highland - Redlands Redlands - Colton - Fontana Fontana Metrolink - Via Hemlock - Kaiser North Rialto - Riverside Ave - ARMC Southridge - Slover Ave - Kaiser Bloomington - Valley Blvd - Kaiser Ontario Conv Cntr - Chaffey College - Ont Mills Fontana - Ontario Mills - Pomona Montclair - Ontario - Chino Chino - Ontario - Upland Montclair - N Upland - Chaffey College Montclair - Chino Hills Fontana - Foothill - Montclair Ontario - Baseline - Fontana Chino - Montclair - Chaffey College Ontario - Creekside - Ontario Mills Kaiser - South Ridge - Rancho Cucamonga Ontario - Via Francis - Ontario Mills Fontana - Chaffey College San Bernardino - T.E.A.M. House 1 2 3 4 5 10 11 14 15 19 20 22 28 29 60 61 62 63 64 65 66 67 68 70 71 75 140 202 7 8 9 30 31 90 Route Name Route 60 120 120 60 60 60 60 - 30 60 45 - 30 30 - 15 60 60 60 30 - 15 30 60 30 45 No Service No Service 60 15 60 60 60 60 30 No Service 60 60 60 No Service No Service No Service AM Peak to 8:29 60 120 120 60 60 60 - 55 60 - 30 60 - 15 15 15 60 60 60 15 30 60 30 45 No Service No Service 60 15 60 60 60 60 30 No Service 60 60 60 No Service No Service No Service Base 8:30 - 2:29 60 120 120 60 60 60 - 45 60 - 30 15 15 15 60 60 60 15 30 60 30 45 No Service No Service 60 15 60 60 60 60 30 No Service 60 60 60 No Service No Service No Service PM Peak 2:30 - 17:59 No Service 120 120 60 No Service 60 60 - 30 30 30 30 60 60 60 15 - 30 30 60 No Service 45 No Service No Service 60 15 60 60 60 60 30 No Service 60 60 60 No Service No Service No Service Evening 18:00 - 21:59 Figure V-7: Sunday FY 2006 Service Frequency by Route (in minutes) No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service No Service Night 22:00 to 7:30 - 17:55 7:05 - 19:05 7:10 - 18:30 8:07 - 18:25 8:00 - 17:32 6:50 - 20:02 6:32 - 19:25 6:56 - 19:03 6:09 - 19:15 6:33 - 19:12 6:38 - 19:20 7:35 - 19:25 7:25 - 19:20 6:17 - 19:10 7:00 - 19:30 5:15 - 18:50 6:32 - 17:57 7:00 - 19:36 na na 6:45 - 19:40 5:39 - 19:47 6:50 - 18:44 6:52 - 19:44 7:00 - 19:50 6:31 - 18:26 5:35 - 18:52 na 7:06 - 18:52 6:45 - 18:40 6:35 - 18:55 na na na Service Hours Route Changes: FY 2006 (Implementation September 2005) The following changes are improvements and extensions in service beyond the Existing System. Route 1: Operate a peak time tripper between 7:00 a.m. to 8:00 a.m. and 11:45 a.m. to 3:00 p.m., southbound from downtown San Bernardino to Arrowhead Regional Medical Center, weekdays. All net changes are for the period of September 6, 2005 through June 30, 2006. Net Change: Revenue Miles 12,720 Revenue Hours 9112 Buses 1 Route 2: Implement a schedule adherence bus from approximately between 2:00 p.m. to 6:00 p.m., both directions, on weekdays. Net Change: Revenue Miles 11,872 Revenue Hours 848 Buses 1 Route 3: Service span will be increased in the mornings to provide service from Downtown San Bernardino by approximately 7:00 a.m. on Saturdays and Sundays. Net Change: Revenue Miles 3,854 Revenue Hours 408 Buses 0 Route 4: Service span will be increased in the mornings to provide service from Downtown San Bernardino by approximately 7:00 a.m. on Saturdays and Sundays. Net Change: Revenue Miles 779 Section V Service Plan 194 Revenue Hours 56 Buses 0 Route 8: Service span will be increased in the mornings to provide service from Downtown San Bernardino by approximately 7:00 a.m. on Saturdays and Sundays. Net Change: Revenue Miles 3526 Revenue Hours 254 Buses 0 Route 9: Service span will be increased in the mornings to arrive at Downtown San Bernardino by approximately 6:00 a.m. on Weekdays and by 7:00 a.m. on Saturdays. Service span will also increase for evening service, departing Downtown San Bernardino by 9:00 p.m. on Weekdays and Saturdays. Net Change: Revenue Miles 11,024 Revenue Hours 771 Buses 0 Route 14: Service span will be increased in the mornings to arrive at Downtown San Bernardino by approximately 7:00 a.m. on Saturdays and Sundays and in the evenings to depart Downtown San Bernardino by 9:00 p.m. on Saturdays. Net Change: Revenue Miles 13,356 Revenue Hours 954 Buses 0 Route 19: Service span will be increased in the mornings to provide service from Fontana Metrolink by approximately 7:00 a.m. on Saturdays and Sundays. Net Change: Revenue Miles 5494 Revenue Hours 390 Buses 0 195 Route 20: Service Span will be increased on weekdays in the morning northbound trip from Marygold & Sierra to enable connections with Fontana Metrolink by 5:30 a.m. Net Change: Revenue Miles 4073 Revenue Hours 320 Buses 0 Route 28: Service Span will be increased on weekdays in the morning trip in both directions, beginning anhour earlier (6:02 a.m. at Marygold & Sierra), westbound. Net Change: Revenue Miles 2,989 Revenue Hours 212 Buses 0 Route 61: Am service span will be increased in the morning to arrive at Ontario Transcenter by approximately 7:00 a.m. on Saturdays and Sundays, and to depart Ontario Transcenter by 9:00 p.m. on Saturdays. Service frequency is improved from 30 to 15 minutes on Saturdays (from 7:00 a.m. to 6:00 p.m.) and Sundays (from 7:00 a.m. to 6:00 p.m.). An additional trip is also implemented at the end of the day to offer late shift workers transportation from the Fontana Metrolink traveling westbound, weekdays. Net Change: Revenue Miles 120,950 Revenue Hours 8,643 Buses 0 Route 66: Am service span will be increased in the mornings to arrive at Montclair Transcenter by approximately 7:00 a.m. on Saturdays and Sundays and in the evenings to depart Montclair Transcenter by 9:00 p.m. on Saturdays. Service frequency is improved from 30 to 15 minutes on weekdays (between 6:30 a.m. and 6:30 p.m.) and from 60 to 30 minutes on Sundays (between 9:07 a.m. to 6:08 p.m.) Net Change: Revenue Miles 206,276 Section V Service Plan 196 Revenue Hours 14,840 Buses 7 New Routes: 14LTD: Route 14LTD will operate via Foothill Boulevard with limited stops at 4th Street Transit mall, Foothill & Riverside, Foothill & Cedar, and Fontana Metrolink from 5:00 a.m. to 9:00 a.m., on weekdays, with a 120-minute frequency. Net Change: Revenue Miles 7,992 Revenue Hours 852 Buses 1 Resource Requirements The proposed trippers on Routes 1 and 2, the new route 14L, and the schedule enhancement to Route 66 are currently estimated to require 10 additional peak buses distributed as shown in Figure V-8. Including spares, the total fleet required in FY 2006 will be 186 buses. Figure V-8 Fleet Requirements, Financially Constrained Scenario Bus Type Standard 40’ Low Floor Redlands Trolley Mid Size Buses Route 90 Contingency Total Peak Requirement 139 2 9 6 None 156 Spares 23 1 3 1 7 35 Total 162 3 12 7 7 191 A route-by-route comparison of the number of buses, hours and miles required for each route for the implementation year FY 2006 is shown in Figures V-9 and V-10. The resource budget identifies the requirements by division, including the services to be contracted. A full year of the new service will require 740,938 hours of service, about 55,313 more hours of service from existing conditions, which represents a 7.5 percent increase. The new annual mileage will be 10,433,397, an increase of about 1,113,162 miles, which is a 12 percent increase. The East Valley garage will now operate 48 percent of the annual service hours and 44 percent of the miles - a total of 362,005 hours and 4,634,648 miles. This represents less than a 2 percent increase in hours and miles. 197 The West Valley garage will operate close to 40 percent of the annual service hours and 41 percent of the miles – a total of 293,279 hours and 4,304,084 miles, representing a 19.6 percent increase in hours and 31 percent increase in miles. Contracted fixed-route services will share 12 of annual service hours and 15 percent of annual vehicle-miles. Figure V-9 shows the Financially Constrained Bus Service Hours and Peak Fleet by Route and Division. Figure V-10 shows the Financially Constrained Bus Service Miles by Route and Division. Section V Service Plan 198 102.12 30.33 89.80 12.92 11.83 15.30 12.92 1.53 0.55 4.50 19 20 22 28 29 30 31 140 202 CityLink 25.67 69.10 204.00 41.70 110.55 26.92 48.95 8.59 85.93 976.09 64 65 66 67 68 70 71 75 90 199 EV/WV Service Total 2,227.95 42.16 55.47 63 WV Service 4.67 47.87 62 96.34 1.00 2.75 1.08 4.83 2.00 7.75 2.00 1.00 2.08 1.07 10.03 200.69 61 1.90 50.65 54.18 2.00 0.92 1.35 1.00 1.00 0.77 0.93 2.53 1.53 4.92 3.53 0.42 3.90 1.43 1.73 3.18 3.58 3.42 1.98 2.73 2.20 6.00 3.13 Revenue Non- Weekday Hours 60 1,251.86 122.62 15 EV Service 4.00 14L 52.33 10 66.67 48.88 9 102.35 44.33 8 14 40.35 7 11 85.08 64.97 92.03 3 5 128.95 4 117.50 2 Revenue 1 Route 2,324.29 1,018.25 90.60 9.59 51.70 28.00 115.38 43.70 211.75 71.10 26.67 57.55 48.94 210.72 52.55 1,306.04 6.50 1.47 2.88 13.92 16.30 12.60 13.85 92.33 31.86 107.04 126.15 4.42 106.25 68.10 54.06 52.06 47.91 43.77 66.95 87.81 94.23 134.95 120.63 Total Daily 156 65 6 0 3 3 7 3 12 4 2 4 4 14 3 91 1 1 0 1 1 1 1 6 2 7 8 1 9 4 4 3 3 3 4 6 6 11 8 Bus # of 1,508.71 615.34 75.37 NoService 38.53 11.83 48.83 35.75 71.09 25.60 25.67 23.73 23.77 201.00 34.17 893.37 NoService NoService NoService 11.30 11.92 10.83 NoService 43.62 22.83 80.38 92.93 NoService 95.84 44.67 25.67 41.49 37.78 22.00 45.88 65.46 69.32 89.55 81.90 Rev 81.76 33.13 4.07 NoService 2.83 1.00 2.67 2.00 2.50 1.25 1.00 1.07 0.73 12.26 1.75 48.63 NoService NoService NoService 1.00 1.00 0.77 NoService 2.03 1.53 4.72 4.47 NoService 2.97 2.10 1.00 3.53 3.75 2.33 2.12 4.07 3.52 4.50 3.22 Rev Non- 1,590.47 648.47 79.44 NoService 41.36 12.83 51.50 37.75 73.59 26.85 26.67 24.80 24.50 213.26 35.92 942.00 NoService NoService NoService 12.30 12.92 11.60 NoService 45.65 24.36 85.10 97.40 NoService 98.81 46.77 26.67 45.02 41.53 24.33 48.00 69.53 72.84 94.05 85.12 Total Daily Saturday Hours 123 47 5 NoService 3 2 4 3 5 2 2 2 2 14 3 76 NoService NoService NoService 1 1 1 NoService 4 2 7 8 NoService 7 4 2 3 3 2 4 6 6 8 7 Bus # of 1,149.85 518.68 45.53 NoService 34.03 11.83 42.90 NoService 67.76 23.60 23.67 24.70 23.77 186.67 34.22 631.17 NoService NoService NoService 9.53 10.30 NoService NoService 24.38 21.83 45.51 88.53 NoService 67.84 22.83 22.67 16.23 17.90 20.42 23.40 64.32 68.90 70.90 35.68 Rev 60.90 29.90 3.17 NoService 2.75 1.00 2.80 NoService 2.96 1.00 1.00 1.10 0.57 11.80 1.75 31.00 NoService NoService NoService 1.00 1.00 NoService NoService 0.80 1.53 2.82 2.95 NoService 2.47 0.97 0.73 1.00 1.83 1.92 1.13 2.73 2.47 4.12 1.53 Rev Non- 1,210.75 548.58 48.70 NoService 36.78 12.83 45.70 NoService 70.72 24.60 24.67 25.80 24.34 198.47 35.97 662.17 NoService NoService NoService 10.53 11.30 NoService NoService 25.18 23.36 48.33 91.48 NoService 70.31 23.80 23.40 17.23 19.73 22.34 24.53 67.05 71.37 75.02 37.21 Total Daily Sunday Hours 102 44 4 NoService 3 2 4 NoService 6 2 2 2 2 14 3 58 NoService NoService NoService 1 1 NoService NoService 2 2 4 8 NoService 6 2 2 2 1 2 2 6 6 8 3 Bus # of 708,888.95 309,050.90 28,260.47 2,216.22 16,291.13 8,140.19 33,151.30 12,546.10 59,642.26 20,311.40 9,113.53 16,757.46 14,751.23 71,348.19 16,521.42 399,838.05 1,161.00 141.90 394.74 4,384.39 5,068.70 3,593.64 3,333.36 26,592.78 10,079.97 32,686.97 40,797.49 1,032.00 34,658.14 20,598.69 15,940.81 15,513.27 14,239.04 12,551.72 20,249.66 28,503.96 30,723.64 41,362.50 36,229.68 Hours Revenue 32,049.36 14,058.42 1,570.03 258.00 991.25 379.90 1,522.44 616.00 2,274.94 629.50 359.00 646.24 341.63 3,802.54 666.95 17,990.94 516.00 237.36 348.30 359.00 359.00 237.16 239.94 795.04 549.27 1,649.18 1,284.69 108.36 1,280.67 523.41 533.57 1,047.94 1,204.47 1,096.78 674.47 1,047.07 869.57 1,983.12 1,046.57 Revenue Non Annual Figure V-9: Financially Constrained FY 2006 Bus Service Hours and Peak Fleet by Route and Division 740,938.31 323,109.32 29,830.50 2,474.22 17,282.38 8,520.09 34,673.74 13,162.10 61,917.20 20,940.90 9,472.53 17,403.70 15,092.86 75,150.73 17,188.37 417,828.99 1,677.00 379.26 743.04 4,743.39 5,427.70 3,830.80 3,573.30 27,387.82 10,629.24 34,336.15 42,082.18 1,140.36 35,938.81 21,122.10 16,474.38 16,561.21 15,443.51 13,648.50 20,924.13 29,551.03 31,593.21 43,345.62 37,276.25 Total 11.10 62.04 10.34 138.36 107.80 124.00 30.11 3.02 19.92 29 30 31 140 202 CityLink 372.97 903.00 1,753.00 515.84 1,221.74 376.88 120.26 709.11 2,080.70 12,565.44 64 65 66 67 68 70 75 71 90 WV Service 28,264.72 9.70 718.41 63 EV/WV Service Total 88.10 598.29 62 62.83 2,110.23 934.31 14.00 14.00 132.93 53.73 155.00 23.62 30.08 40.87 18.69 290.76 583.44 2,611.80 61 1,175.92 3.92 19.57 19.57 60 15,699.28 11.10 185.12 54.44 39.14 147.25 91.43 4.50 68.75 28 1,117.63 14 28.63 32.82 1,354.26 761.37 11 22 690.18 10 69.30 370.90 919.05 9 93.30 1,250.18 641.10 8 36.70 43.69 20 467.84 7 19 795.96 5 70.32 52.53 37.22 1,077.24 4 1,601.09 1,170.24 3 67.74 137.74 15 1,535.94 NonRevenue Weekday 30,374.95 13,499.75 2,090.40 797.21 134.26 390.88 1,354.67 569.57 1,908.00 926.62 403.05 759.28 616.98 2,902.56 646.27 16,875.20 23.84 13.36 92.15 135.10 118.90 157.93 204.69 1,408.70 410.04 1,397.43 1,692.52 41.72 1,186.38 790.00 723.00 988.35 734.40 504.54 839.65 1,147.56 1,222.77 1,673.68 1,368.49 Daily Total 20,084.39 8,957.96 1,997.20 558.35 No Service 165.62 500.10 440.52 1,003.70 335.40 372.97 308.28 286.56 2,593.92 395.34 11,126.43 No Service No Service No Service 113.70 89.80 126.83 No Service 720.72 278.99 1,000.22 1,208.96 No Service 1,100.17 511.51 338.78 606.69 550.90 275.60 566.69 831.70 891.28 1,212.31 905.08 Revenue Miles 33.30 923.01 84.20 110.01 2,078.77 No Service 14.00 67.05 59.23 79.44 19.97 30.08 20.06 12.30 378.88 47.79 1,155.76 No Service No Service No Service 33.30 19.57 No Service 47.34 39.14 135.03 132.53 No Service 55.80 45.09 19.16 107.90 93.30 28.60 47.92 113.14 89.62 110.91 70.71 NonRevenue Saturday 22,163.16 9,880.97 2,081.40 668.36 No Service 179.62 567.15 499.75 1,083.14 355.37 403.05 328.34 298.86 2,972.80 443.13 12,282.19 No Service No Service No Service 147.00 123.10 146.40 No Service 768.06 318.13 1,135.25 1,341.49 No Service 1,155.97 556.60 357.94 714.59 644.20 304.20 614.61 944.84 980.90 1,323.22 975.79 Daily Total 103.40 89.80 440.33 7,668.14 1131.00 493.49 165.62 15,692.37 No Service No Service 1,355.20 309.60 344.28 320.17 286.56 2,426.55 395.34 8,024.23 No Service No Service No Service No Service No Service 360.03 266.86 509.99 1,152.20 No Service 864.20 261.48 299.28 240.50 267.00 252.50 289.44 819.04 848.22 944.41 455.88 Revenue Miles 1,457.25 782.66 62.40 89.26 No Service 14.00 75.96 No Service 59.20 19.34 30.08 20.77 12.30 351.56 47.79 674.59 No Service No Service No Service 22.20 22.20 No Service No Service 23.28 39.14 53.45 80.87 No Service 46.17 20.53 13.65 26.90 3.80 22.30 26.58 67.27 71.48 100.63 34.14 NonRevenue Sunday Annual 17,149.62 8,450.80 1193.40 582.75 No Service 179.62 516.29 No Service 1,414.40 328.94 374.36 340.94 298.86 2,778.11 443.13 8,698.82 No Service No Service No Service 125.60 112.00 No Service No Service 383.31 306.00 563.44 1,233.07 No Service 910.37 282.01 312.93 267.40 270.80 274.80 316.02 886.31 919.70 1,045.04 490.02 9,184,327.15 4,203,493.75 694,361.60 236,035.87 31,027.08 113,962.66 362,670.75 155,112.72 727,596.00 265,533.60 132,433.04 217,092.45 183,301.38 893,909.74 190,456.86 4,980,833.40 5,139.36 779.16 7,768.38 42,950.40 36,882.20 42,038.38 46,986.96 403,796.61 123,251.56 397,111.00 532,291.42 9,602.76 384,218.00 235,344.44 210,268.72 244,086.62 205,626.80 147,360.22 248,453.62 361,077.34 389,745.14 501,956.93 404,097.38 726,027.59 327,118.14 9,895.00 32,782.56 3,612.00 5,026.00 41,522.40 16,823.84 46,981.20 8,078.80 10,798.72 12,606.73 6,064.32 111,889.64 21,036.93 398,909.45 1,011.36 2,667.72 16,006.32 5,661.00 5,661.00 6,027.56 5,049.06 17,599.80 14,051.26 47,467.95 34,339.81 1,161.00 22,882.17 10,688.07 10,121.71 24,646.30 28,930.20 12,035.90 15,023.60 27,230.33 21,679.22 46,214.55 22,753.56 Daily Total Revenue Miles Non-Revenue Figure V-10: Financially Constrained FY 2006 Bus Service Miles by Route and Division 14L 1,300.75 2 Revenue Miles 1 Route EV Service Section V Service Plan 200 9,910,354.74 4,530,611.89 704,256.60 268,818.43 34,639.08 118,988.66 404,193.15 171,936.56 774,577.20 273,612.40 143,231.76 229,699.18 189,365.70 1,005,799.38 211,493.79 5,379,742.85 6,150.72 3,446.88 23,774.70 48,611.40 42,543.20 48,065.94 52,036.02 421,396.41 137,302.82 444,578.95 566,631.23 10,763.76 407,100.17 246,032.51 220,390.43 268,732.92 234,557.00 159,396.12 263,477.22 388,307.67 411,424.36 548,171.48 426,850.94 Total FY04-08 Fare Policy and Implementation Plan In February 2003, Omnitrans Board of Directors approved a 4-year fare policy which included a fare change that went into affect in September 2003, and proposed two additional fare increases in July 2005 and July 2007. Each of these subsequent fare changes would need to be reviewed and approved by the Board of Directors prior to their implementation. The initial fare increase that occurred in September 2003 allowed Omnitrans to maintain a 20% farebox recovery with its fixed route system, and a 10% farebox recovery with its ADA paratransit system. With the increase in costs associated with operating the system, the fare increase was vital to maintaining these ratios, which are requirements in order to continue to get operating dollars from the Local Transportation Fund (LTF). All of the improvements that are shown in the previous pages are done to address passenger concerns and to meet more of their transportation needs in the coming year. In order to allow the system changes that were implemented in January 2004 and the changes for September 2005 to fully develop, it is proposed that the fare increase scheduled for July 2005 be delayed, possibly until July 2007. 201 Figure V-11: Proposed Fare Structure Changes (Fixed Route) Fixed Route Cash Fares Regular Senior & Disabled* Children 46" and under Effective September 2003 $ 1.15 $ 0.50 Free Effective July 2005 (no change proposed) $ 1.15 $ 0.50 Free Effective July 2007 (planned) $ 1.30 $ 0.60 Free Day Passes Full Fare Senior & Disabled* 7-Day Pass Full Fare Senior & Disabled* $ $ 2.75 1.25 $ $ 2.75 1.25 $ 3.25 $ 1.50 $ $ 16.00 8.00 $ $ 16.00 8.00 $ 18.00 $ 9.00 31-Day Pass Full Fare Senior & Disabled* Student Fare $ $ $ 41.00 20.50 29.50 $ $ $ 41.00 20.50 29.50 $ 46.50 $ 23.00 $ 33.50 *Does not include Measure I subsidy for senior and disabled passengers of $0.05 per trip. Section V Service Plan 202 Figure V-12: Proposed Fare Structure Changes (Access and Omnilink) Access* Passenger 1 zone 2 zones 3 zones 4 zones 5 zones 6 zones Companion 1 zone 2 zones 3 zones 4 zones 5 zones 6 zones Children 46" and under Effective September 2003 $ 2.05 $ 2.05 $ 2.05 $ 2.80 $ 3.55 $ 4.30 $ $ $ $ $ $ Effective July 2005 (no change proposed) $ 2.05 $ 2.05 $ 2.05 $ 2.80 $ 3.55 $ 4.30 2.30 2.30 2.30 3.05 3.80 4.55 Free $ $ $ $ $ $ Effective July 2007 (planned) $ 2.35 $ 2.35 $ 2.35 $ 3.20 $ 4.05 $ 4.90 2.30 2.30 2.30 3.05 3.80 4.55 Free $ $ $ $ $ $ 2.60 2.60 2.60 3.45 4.30 5.15 Free Subscription Passes 1 zone 2 zones 3 zones 4 zones 5 zones 6 zones $ $ $ $ $ $ 172.50 172.50 172.50 228.50 285.00 341.00 $ $ $ $ $ $ 172.50 172.50 172.50 228.50 285.00 341.00 $ $ $ $ $ $ 195.00 195.00 195.00 258.50 322.50 386.00 Omnilink Passenger Regular Senior & Disabled** Children 46" and under Effective September 2003 $ 2.50 $ 1.25 Free Effective July 2005 (no change proposed) $ 2.50 $ 1.25 Free Effective July 2007 (planned) $ 2.75 $ 1.35 Free *Does not include Measure I subsidy of $0.25 per trip for Senior and Disabled passengers. **Does not include Measure I subsidy of $0.05 per trip for Senior and Disabled passengers. 203 Nationwide, people are turning to their cars for transportation instead of the bus. Trends across the nation indicate a decline in ridership is occurring due to a number of factors, none of which are limited to the San Bernardino Valley, but revolve around economic and employment changes, to name just two of many factors that could be impacting ridership on public transit nationwide. With the improvements in service that are proposed in this SRTP, along with the delay in a fare increase until July 2007, Omnitrans hopes to reverse this trend in our service area, and provide additional opportunities for people to choose Omnitrans over their automobile in the San Bernardino Valley. Up to Design Guidelines Scenario Service Plan From numerous consultations with stakeholders and through many service requests, riders have expressed their need for an improved weekday span of service, improved weekend span of service and service frequency, and improved service frequency on major east-west and northsouth routes throughout the week. Omnitrans existing service was analyzed to evaluate compliance with the Service Design Guidelines presented in the previous chapter. Findings indicate and reflect the vision of the general public – that there are major deficiencies in spatial and temporal coverage across the service area. The Up to Design Guidelines scenario assumes that if resources become available in the near future priority should be given to bring the Financially Constrained scenario up to standards. This means adding primarily weekday service hours before the AM Peak and after PM Peak. It also means adding service hours on weekends to improve temporal coverage. Figures V-15 through V-18 show service improvements on weekdays and weekends over the Financially Constrained Scenario, that would bring service up to standards. Section V Service Plan 204 205 Figure V-13 Section V Service Plan 206 Figure V-14: Up To Design Scenario FY 2006 East Valley Service Map Route Changes The following changes are improvements and extensions in service above that of the Constrained Scenario. TIER 1 Route 7: Service frequency is improved from 30/60 to 15/30 minutes on weekdays and from 60 to 30 minutes on Saturday. Sunday 60-minute frequency will remain in effect. Route 10: Service frequency is improved from 30 to 15 minutes on weekdays and from 60 to 30 minutes on Saturdays. Sunday 60-minute frequency will remain in effect. Route 19: Service frequency is improved from 30 to 15 minutes on weekdays. Route 22: Route 22 will be re-routed north of Highland @ Riverside. The existing trunk of Route 22 will remain unchanged from Arrowhead Medical Center to North Rialto. From Cactus @ Bonhert, WB Bonhert, NB Locust, WB Casa Grande, NB Terra Vista, NB Live Oak, NB Riverside, SB Sierra to Fontana Metrolink. Service frequency remains at 15 minutes on weekdays, 20 minutes on Saturdays, and improved from 45 to 40 minutes on Sundays. Route 90: Service frequency is improved to 15 minutes from downtown San Bernardino to the Riverside Terminal and 30-minute frequency from downtown San Bernardino to Colton and Montclair, on weekdays. Service frequency will be 45 minutes on Saturday while Sunday frequency from downtown San Bernardino to Riverside Terminal is 45 minutes and 60 minute service from downtown San Bernardino to Colton and Montclair. TIER 2 Route 8: Service frequency is improved from 60 to 30 minutes on weekdays and 120 to 60 minutes on Sunday. Saturday 60-minute frequency will remain in effect. Route 9: Service frequency is improved from 60 to 30 minutes on weekdays and 120 to 60 minutes on Sunday. Saturday 60-minute frequency will remain in effect. 207 Route 15: The Citrus Plaza loop will be eliminated because the new Route 17 will cover this area. Route 67: Service frequency will increase from hourly to half hourly on weekdays. TIER 3 Route 28: Route 28 will be expanded to provide service further north above South Fontana TC to Summit via Sierra. Alignment will remain the same from Marlay @ Mulberry Ave to South Fontana TC. From Fontana TC, NB Sierra, WB Summit, SB Citrus, EB Carter, and SB Sierra to return to Fontana TC. Weekday hourly frequency will remain unchanged. Service is implemented on Saturdays (7:00 a.m.–9:00 p.m.) and Sundays (7:00 a.m.–7:00 p.m.), at 60minute frequencies. Route 29: Route 29 will continue to provide service to Kaiser Hospital and Bloomington High School/Junior High in addition to extended service to North Rialto. From Fontana TC, EB Valley, NB Locust, WB Baseline, NB Laurel, EB Highland, SB Riverside, EB Baseline, SB Pepper, WB Valley, SB Cedar, EB Slover, SB Spruce, WB Santa Ana, SB Cedar, WB 11th St., NB Locust, WB Slover, NB Sierra to South Fontana TC. This route modification will cover the Pepper Corridor with many residential and shopping opportunities along Baseline and make service available on Valley Boulevard between Sierra Avenue and Pepper Avenue. Service frequency will remain hourly on Weekdays and Saturdays. Service will be added with hourly frequency on Sunday. Route 71: Route 71 will be re-routed in the western end to exclude the stop at Rancho Cucamonga Civic Center (Route 68 will still provide service to the Civic Center). Alignment on Route 71 will remain the same from Fontana TC to Ontario Mills. At Ontario Mills, it will continue NB Milliken, WB 4th, and SB Euclid to Ontario TC. Hourly service will be maintained on weekdays and weekends. Route 75: Route 75 will be re-routed in the western end to provide extended service to the Pomona Transcenter. At Mission @ Grove, alignment will continue westbound on Mission and North on Main to the Pomona Transcenter, on weekdays with 60 minute frequency. Section V Service Plan 208 New Routes TIER 2 Route 18: Route 18 will align from downtown San Bernardino, EB 3rd NB Sterling, EB Lynwood, NB Victoria Street to travel to San Manuel Casino. This route is intended to provide coverage to the Casino as well as serve many residents on 3rd @ Del Rosa. This route will operate on 30 minute frequency on weekdays and 60 minutes on weekends. Furthermore, the future San Manuel commercial/industrial property on 3rd Street between Lankershim and Victoria will slightly bring Route 18 to travel eastbound on 3rd, NB Lankershim, WB 6th Street, continuing NB on Sterling to regular routing. This slight deviation in alignment will occur to provide coverage once this commercial land is fully developed, which is likely beyond September 2005. Route 57: Route 57 will start from Chaffey College, SB Haven, EB Mission, SB Milliken which becomes Hamner, WB Edison, NB Pipeline, and EB Chino into Chino TC. As an am Peak Service, this route will travel from Chino TC, WB Grand to I-60 to Diamond Bar Park and Ride, continuing on I-57 to Brea Mall. This peak service will connect Chino TC and passengers from Diamond Bar to the Brea Mall. Service frequency is planned for 30 minutes on weekdays and 60 minutes on weekends. Yucaipa Circulator: This fixed route circulator will extend the Omnitrans service area eastward into currently unserved areas of Yucaipa. The north loop (N.Y.) will travel from Yucaipa Transcenter, EB Yucaipa, NB Bryant, WB Oak Glen, and SB 5th returning to Yucaipa Transcenter. The south loop (S.Y.) will travel from Yucaipa Transcenter, EB Yucaipa, SB Bryant, WB E Ave, SB California to Beaver Medical Clinic, EB Avenue H, NB 5th returning to Yucaipa Transcenter. This route will run every half hour on weekdays and weekends. TIER 3 Route 17: Route 17 is a cross-town route proposed to travel from Redlands TC, NB Orange, WB San Bernardino, NB Arrowhead, WB 2nd Street to San Bernardino TC. This new alignment will cover San Bernardino Avenue between Tippecanoe and Mountain Avenue, where there have been numerous service requests. The Citrus Plaza on San 209 Bernardino will also be served, replacing the Route 15 Citrus loop. Service frequency is planned for 60 minutes on weekdays and weekends. Route 21: Route 21 will align from downtown San Bernardino, WB Mill Street, SB Rancho Avenue, EB N Street, NB La Cadena, WB E Street, NB Rancho Avenue, EB Mill Street returning to downtown San Bernardino. This route will serve Rancho Avenue Corridor, South Colton, Civic Center, Colton High School and Colton Middle School. Residents of Colton have requested Omnitrans service. Service frequency is planned for every hour on weekdays and weekends. Resource Requirements With the least additions possible, the Up to Design Guidelines scenario requires approximately 176,540 additional annual revenue service hours from the Financially Constrained Scenario revenue hours. Hours are used to increase the span of service during weekdays and weekends to meet the minimum service levels specified in the Service Design Guidelines. About 42 percent of the additional hours are on weekdays, and 58 percent are on weekends. Based on average travel speeds for each particular route, the resulting increase is about 2,045,026 annual miles. The Financially Constrained scenario will require each bus in the fleet to operate about 66,880 miles annually. The additional hours in the Up to Guidelines Scenario would add about 13,109 miles per bus per year if the peak fleet remained at 156. This would increase maintenance costs or require 53 additional buses for a total of 209 peak fleet to maintain the average mileage of 59,705 per bus. A complete detail of service changes and frequencies for this scenario is shown in Figures V-15 through V-17. Figure V-18 shows the Up to Design Bus Service Hours, Miles, and Peak Fleet by Route and Division. Section V Service Plan 210 211 Route Name Before AM Peak AM Peak Midday PM Peak Until 5:59 6:00 - 8:59 9:00 - 14:59 15:00 - 17:59 1 ARMC - San Bernardino - Del Rosa 15/30' 15/30' 15/30' 15/30' 2 Cal State - E Street - Loma Linda 15 15 15 15 3 Baseline - Highland - San Bernardino 15 15 15 15 4 Baseline - Highland - San Bernardino 15 15 15 15 5 San Bernardino - Del Rosa - Cal State 30 30 30 30 7 N. San Bernardino - Sierra Way - San Bndo 15/30' 15/30' 15/30' 15/30' 8 San Bernardino - Mentone - Yucaipa 30 30 30 30 9 San Bernardino - Redlands - Yucaipa 30 30 30 30 10 Fontana - Baseline - San Bernardino 15 15 15 15 11 San Bernardino - Muscoy - Cal State 30 30 30 30 14 Fontana - Foothill - San Bernardino 15 15 15 15 14L Fontana - San Bernardino Limited Stop Service LS LS No Service No Service 15 Fontana - San Bndo/Highland - Redlands 30 30 30 30 17 Redlands - Via San Bernardino Ave - San Bernardino No Service 60 60 60 18 San Bernardino - Via Sterling - San Manuel Casino No Service 30 30 30 19 Redlands - Colton - Fontana 15 15 15 15 20 Fontana Metrolink - Via Hemlock - Kaiser 30 30 30 30 21 San Bernardino - Via Rancho Ave - Colton No Service 60 60 60 22* ARMC - Riverside Ave - Fontana 15 15 15 15 28* Southridge - Sierra Ave - North Fontana 60 60 60 60 29* Kaiser - North Rialto - Bloomington 60 60 60 60 30 Redlands Trolley (Red Line) No Service 60 60 60 31 Redlands Trolley (Blue Line) No Service 60 60 60 57 Chino Hills - Milliken - Chaffey College 30 30 30 30 60 Ontario Conv Cntr - Chaffey College - Ont Mills 60 60 60 60 61 Fontana - Ontario Mills - Pomona 15/30 15/30 15 15 62 Montclair - Ontario - Chino 30 30 30 30 63 Chino - Ontario - Upland 30/60 30/60 30 30 64 Montclair - N Upland - Chaffey College 60 60 60 60 65 Montclair - Chino Hills 30 30 30 30 66 Fontana - Foothill - Montclair 15 15 15 15 67 Ontario - Baseline - Fontana 30 30 30 30 68 Chino - Montclair - Chaffey College 30/60 30/60 30 30 70 Ontario - Creekside - Ontario Mills 60 60 60 60 71* Kaiser - South Ridge - Ontario 60 60 60 60 75* 60 60 60 60 Ontario - Mission - Pomona 90 Regional Express 15/30' 15/30' 15/30' 15/30' 140 No Service AM Peak Tripper No Service PM Peak Tripper Fontana - Chaffey College 202 No Service AM Peak Tripper Midday Tripper No Service San Bernardino - T.E.A.M. House CityLink Feeder Feeder No Service Feeder Santa Fe Depot - Downtown San Bernardino N.Y./S.Y. Yucaipa - Oakland - Beaver Medical Center No Service 30 30 30 Colored Cells indicate new routes/service upgrades and * indicates alignment extensions beyond Financially Constrained Scenario. Route Figure V-15 Early Evening 18:00 - 19:59 15/30' 15 15 15 30 15/30' 30 30 15 30 15 No Service 30 60 30 15 30 60 15 60 60 60 60 30 60 15 30 30 60 30 15 30 30/60 60 60 60 15/30' No Service No Service Feeder 30 Up To Design FY 2006 Weekday Frequency (in minutes) Late Evening Beyond 20:00 15/30' 15 15 15 30 15/30' 30 30 15 30 15 No Service 30 60 30 15 30 60 15 60 60 60 60 30 60 15/30 30 30 60 30 15 30 30/60 60 60 60 15/30' No Service No Service No Service 30 4:38 -22:27 4:25 - 22:40 4:24 - 23:11 4:33 - 22:58 4:28 - 22:40 4:53 - 21:52 4:30 - 22:30 4:33 - 22:28 4:35 - 21:55 4:55 - 22:50 3:55 - 22:57 5:00 - 9:00 5:08 - 22:35 6:00 - 21:00 6:00 - 21:00 5:05 - 22:12 5:35 - 21:57 6:00 - 21:00 4:48 - 22:14 5:02 - 21:57 4:48 - 22:14 6:37 - 21:55 5:07 - 21:25 5:45 - 22:35 4:40 - 22:33 4:20 - 23:21 5:16 - 22:37 5:24 - 22:15 5:00 - 21:50 4:50 - 22:44 4:31 - 23:38 4:00 - 22:52 4:49 - 22:44 5:33 - 23:06 4:35 - 22:27 5:05 - 21:57 4:40 - 22:25 2 Trips a Day 2 Trips a Day 6 Trips a Day 6:00 - 21:00 Service Hours Legend New Route Hourly Half Hourly 20 Minutes 15 Minutes Route Name Figure V-16 Early Evening 18:00 - 19:59 15/30' 15 15 15 30 30 60 60 30 30 30 30 60 60 30 30 60 20 60 60 60 60 60 60 15 60 60 60 60 30 60 60 60 60 No Service 45 No Service No Service 30 Up To Design FY 2006 Saturday Frequency (in minutes) Before AM Peak AM Peak Midday PM Peak Until 5:59 6:00 - 8:59 9:00 - 14:59 15:00 - 17:59 ARMC - San Bernardino - Del Rosa No Service 15/30' 15/30' 15/30' 1 Cal State - E Street - Loma Linda No Service 15 15 15 2 3 Baseline - Highland - San Bernardino No Service 15/30' 15 15 Baseline - Highland - San Bernardino No Service 15/30' 15 15 4 San Bernardino - Del Rosa - Cal State No Service 30 30 30 5 7 N. San Bernardino - Sierra Way - San Bndo 30 30 30 30 San Bernardino - Mentone - Yucaipa 60 60 60 60 8 San Bernardino - Redlands - Yucaipa 60 60 60 60 9 10 Fontana - Baseline - San Bernardino 30 30 30 30 San Bernardino - Muscoy - Cal State 30 30 30 30 11 Fontana - Foothill - San Bernardino 15/30' 15 15 15 14 15 Fontana - San Bndo/Highland - Redlands No Service 30 30 30 Redlands - Via San Bernardino Ave - San Bernardino No Service 60 60 60 17 San Bernardino - Via Sterling - San Manuel Casino No Service 60 60 60 18 Redlands - Colton - Fontana No Service 30 30 30 19 Fontana Metrolink - Via Hemlock - Kaiser No Service 30 30 30 20 21 San Bernardino - Via Rancho Ave - Colton No Service 60 60 60 ARMC - Riverside Ave - Fontana No Service 20 20 20 22 Southridge - Sierra Ave - North Fontana No Service 60 60 60 28 29 Kaiser - North Rialto - Bloomington No Service 60 60 60 Redlands Trolley (Red Line) No Service 60 60 60 30 Redlands Trolley (Blue Line) No Service 60 60 60 31 57 Chino Hills - Milliken - Chaffey College No Service 60 60 60 Ontario Conv Cntr - Chaffey College - Ont Mills 60 60 60 60 60 Fontana - Ontario Mills - Pomona 15 15 15 15 61 62 Montclair - Ontario - Chino No Service 60 60 60 Chino - Ontario - Upland No Service 60 60 60 63 Montclair - N Upland - Chaffey College No Service 60 60 60 64 65 Montclair - Chino Hills No Service 60 60 60 Fontana - Foothill - Montclair 30 30 30 30 66 Ontario - Baseline - Fontana 60 60 60 60 67 68 Chino - Montclair - Chaffey College 60 60 60 60 Ontario - Creekside - Ontario Mills No Service 60 60 60 70 Kaiser - South Ridge - Ontario 60 60 60 60 71 75* No Service No Service No Service No Service Ontario - Mission - Pomona Regional Express 45/50' 45 45 45 90 140 No Service No Service No Service No Service Fontana - Chaffey College No Service No Service No Service No Service 202 San Bernardino - T.E.A.M. House N.Y./S.Y. Yucaipa - Oakland - Beaver Medical Center No Service 30 30 30 Colored Cells indicate new routes/service upgrades and * indicates alignment extensions beyond Financially Constrained Scenario. Route Section V Service Plan 212 Late Evening Beyond 20:00 15/30' 15 15 No Service No Service 30 60 60 30 30 30 30 60 60 30 30 60 20 60 60 60 60 60 60 15 60 60 60 60 30 60 60 60 60 No Service 45/60' No Service No Service 30 6:07 - 21:28 6:25 - 21:45 6:09 - 21:15 6:33 - 19:57 5:58 - 20:10 5:50 - 21:50 5:40 - 23:20 5:33 - 22:28 5:35 -22:25 5:25 - 22:20 5:00 - 21:45 6:38 - 22:55 7:00 - 21:00 7:00 - 21:00 5:20 - 22:55 6:35 - 21:57 7:00 - 21:00 6:00 - 22:14 7:00 - 21:00 6:45 - 22:35 6:37 - 21:55 6:07 - 21:25 6:45 - 22:35 4:45 - 23:07 5:40 - 22:46 6:50 - 21:44 5:52 - 22:46 6:00 - 21:50 6:20 - 22:15 5:15 - 22:53 5:05 - 23:00 5:06 - 22:52 5:45 - 22:37 5:35 - 22:28 No Service 5:15 - 23:40 No Service No Service 7:00 - 21:00 Service Hours Legend New Route Hourly Half Hourly 20 Minutes 15 Minutes 213 Route Name Early Evening 18:00 - 19:59 15/30' 15 15 15 30 60 60 60 60 60 15 30 60 60 60 30 60 40 60 60 60 60 60 60 15 60 60 60 60 30 60 60 60 60 No Service 60 No Service No Service 30 Up To Design FY 2006 Sunday Frequency (in minutes) Before AM Peak AM Peak Midday PM Peak Until 5:59 6:00 - 8:59 9:00 - 14:59 15:00 - 17:59 1 ARMC - San Bernardino - Del Rosa No Service 15/30' 15/30' 15/30' 2 Cal State - E Street - Loma Linda No Service 15 15 15 3 Baseline - Highland - San Bernardino No Service 15 15 15 4 Baseline - Highland - San Bernardino No Service 15 15 15 5 San Bernardino - Del Rosa - Cal State 30 30 30 30 7 N. San Bernardino - Sierra Way - San Bndo No Service 60 60 60 8 San Bernardino - Mentone - Yucaipa No Service 60 60 60 9 San Bernardino - Redlands - Yucaipa 60 60 60 60 10 Fontana - Baseline - San Bernardino 60 60 60 60 11 San Bernardino - Muscoy - Cal State 60 60 60 60 14 Fontana - Foothill - San Bernardino No Service 15 15 15 15 Fontana - San Bndo/Highland - Redlands No Service 30 30 30 No Service 60 60 60 17 Redlands - Via San Bernardino Ave - San Bernardino 18 San Bernardino - Via Sterling - San Manuel Casino No Service 60 60 60 19 Redlands - Colton - Fontana No Service 60 60 60 20 Fontana Metrolink - Via Hemlock - Kaiser No Service 30 30 30 21 San Bernardino - Via Rancho Ave - Colton No Service 60 60 60 22 ARMC - Riverside Ave - Fontana No Service 40 40 40 28 Southridge - Sierra Ave - North Fontana No Service 60 60 60 29 Kaiser - North Rialto - Bloomington No Service 60 60 60 30 Redlands Trolley (Red Line) No Service 60 60 60 31 Redlands Trolley (Blue Line) No Service 60 60 60 57 Chino Hills - Milliken - Chaffey College No Service 60 60 60 60 Ontario Conv Cntr - Chaffey College - Ont Mills 60 60 60 60 61 Fontana - Ontario Mills - Pomona 15 15 15 15 62 Montclair - Ontario - Chino No Service 60 60 60 63 Chino - Ontario - Upland 60 60 60 60 64 Montclair - N Upland - Chaffey College No Service 60 60 60 65 Montclair - Chino Hills No Service 60 60 60 66 Fontana - Foothill - Montclair 30 30 30 30 67 Ontario - Baseline - Fontana No Service 60 60 60 68 Chino - Montclair - Chaffey College 60 60 60 60 70 Ontario - Creekside - Ontario Mills 60 60 60 60 71 Kaiser - South Ridge - Ontario 60 60 60 60 75* No Service No Service No Service No Service Ontario - Mission - Pomona 90 Regional Express 60 55/60' 45/60' 45/60' 140 No Service No Service No Service No Service Fontana - Chaffey College 202 No Service No Service No Service No Service San Bernardino - T.E.A.M. House N.Y./S.Y. Yucaipa - Oakland - Beaver Medical Center No Service 30 30 30 Colored Cells indicate new routes/service upgrades and * indicates alignment extensions beyond Financially Constrained Scenario. Route Figure V-17 Late Evening Beyond 20:00 No Service No Service No Service 15 30 No Service 60 60 60 60 No Service No Service No Service No Service 60 No Service No Service 40 No Service No Service No Service No Service No Service 60 15 60 60 60 60 No Service No Service 60 60 60 No Service No Service No Service No Service No Service 6:32 - 19:55 6:05 - 19:26 6:09 - 19:34 6:33 - 20:12 5:38 - 20:20 6:30 - 19:50 6:05 - 23:05 5:10 - 20:30 5:35 - 20:25 5:25 - 20:20 6:17 - 19:56 6:38 - 19:55 7:00 - 19:00 7:00 - 19:00 5:15 - 20:50 6:35 - 19:57 7:00 - 19:00 5:55 - 20:32 7:00 - 19:00 7:00 - 19:00 6:37 - 19:55 6:07 - 19:25 7:00 - 19:00 5:45 - 21:08 5:39 - 20:46 6:52 - 20:44 5:52 - 20:44 6:00 - 20:50 6:31 - 20:26 5:35 - 19:52 7:00 - 19:00 5:06 - 20:52 5:45 - 20:40 5:35 - 20:27 No Service 5:50 - 20:02 No Service No Service 7:00 - 19:00 Service Hours Legend New Route Hourly Half Hourly 20 Minutes 15 Minutes 57 60 61 62 63 64 65 66 67 68 70 75* 71* 90 1 2 3 4 5 7 8 9 10 11 14 14L 15* 17 18 19 20 21 22* 28* 29* 30 31 140 202 CityLink N.Y. S.Y. Route Weekday Saturday Revenue Revenue Revenue Hours Miles Hours #Veh 117.50 1,300.75 8 84.40 128.95 1,535.94 11 92.22 92.03 1,170.24 6 68.92 85.08 1,077.24 6 66.00 65.97 807.96 4 47.30 6 82.70 958.87 48.00 6 90.66 1,311.12 39.58 6 94.00 1,795.81 40.22 8 106.66 1,406.74 55.34 67.67 773.37 4 49.17 102.35 1,117.63 9 83.09 4.00 37.22 1 No Service 122.62 1,601.09 8 95.93 19.50 273.00 2 18.20 28.35 396.00 2 14.00 204.24 2,500.36 14 77.92 28.83 351.77 2 25.33 20.40 286.00 2 19.04 177.87 2,490.00 11 131.14 31.42 451.14 3 14.00 56.59 792.00 4 54.02 15.30 214.20 1 14.92 12.92 180.88 1 15.30 1.53 21.42 0 No Service 0.55 14.00 1 No Service 4.50 19.92 1 No Service 1 16.00 143.36 14.00 16.00 215.68 1 14.00 1,794.19 23,243.71 129 1,182.04 104.35 1,461.00 7 56.16 50.65 583.44 3 40.17 199.28 2,591.94 14 190.00 47.87 598.29 3 26.77 55.47 718.41 4 28.73 25.67 372.97 2 29.67 69.10 903.00 4 29.60 155.00 2,170.00 12 71.09 98.28 1,375.92 6 40.75 110.55 1,221.74 7 52.83 29.92 418.88 3 16.83 3 No Service 39.52 553.28 49.95 723.59 3 41.53 9 150.75 3,618.00 75.37 1,186.36 17,310.46 80 699.50 2,980.55 40,554.17 209 1,881.54 932.48 1,243.93 881.83 837.92 584.08 601.31 563.41 604.21 730.32 562.90 930.99 No Service 1,248.15 255.00 185.00 909.78 278.99 267.00 1,837.00 171.12 756.00 110.94 152.09 No Service No Service No Service 125.44 188.72 14,958.61 785.00 464.45 2,215.87 324.05 373.04 431.09 387.67 995.26 502.37 544.31 235.62 No Service 601.81 1,997.20 9,857.74 24,816.35 Revenue Miles 8 2 1 7 2 2 8 3 4 1 1 7 8 6 6 4 4 3 3 4 4 7 1 1 97 4 3 16 2 2 2 2 5 3 4 2 No Service 4 5 54 151 No Service No Service No Service No Service #Veh Sunday Revenue Hours 71.36 71.90 64.89 65.42 48.80 23.42 29.80 36.46 25.67 25.83 65.92 No Service 88.53 15.60 12.00 45.33 23.83 16.32 58.58 12.00 41.16 11.80 13.48 No Service No Service No Service 12.00 12.00 892.10 37.44 37.22 93.00 26.77 26.70 25.67 26.60 70.76 40.75 42.90 14.83 No Service 37.03 46.53 526.20 1,418.30 Revenue Miles 911.36 956.25 817.40 831.74 603.62 287.28 450.00 540.27 338.85 295.74 831.14 No Service 1,152.20 218.00 158.00 502.25 291.26 229.00 410.00 144.00 576.00 100.30 141.31 No Service No Service No Service 107.52 161.76 11,055.25 523.00 429.90 1,085.23 324.05 346.07 373.34 348.80 857.90 502.37 440.33 207.62 No Service 536.95 1,163.00 7,138.56 18,193.81 Figure V-18 Financially Up To Design Scenario FY 2006 Hours and Miles Route Name ARMC - San Bernardino - Del Rosa Cal State - E Street - Loma Linda Baseline - Highland - San Bernardino Baseline - Highland - San Bernardino San Bernardino - Del Rosa - Cal State N. San Bdno - Sierra Way - San Bndo San Bernardino - Mentone - Yucaipa San Bernardino - Redlands - Yucaipa Fontana - Baseline - San Bernardino San Bernardino - Muscoy - Cal State Fontana - Foothill - San Bernardino San Berndardino -Fontana Limited Stop Fontana - San Bndo/Highland - Redlands Redlands - Via San Bernardino Ave - San Bernardino San Bernardino - Via Sterling - San Manuel Casino Redlands - Colton - Fontana Fontana Metrolink - Via Hemlock - Kaiser San Bernardino - Via Rancho Ave - Colton ARMC - Riverside Ave - Fontana Southridge - Slover Ave - Kaiser Kaiser - North Rialto - Bloomington Red Trolley Blue Trolley Fontana - Chaffey College San Bernardino - T.E.A.M. House Santa Fe Depot - Dowtown San Bernardino Yucaipa - Oak Glen Yucaipa - Beaver Sub-Total East Valley Chino Hills - Milliken - Chaffey College Ontario Conv Cntr - Chaffey College - Ont Mills Fontana - Ontario Mills - Pomona Montclair - Ontario - Chino Chino - Ontario - Upland Montclair - N Upland - Chaffey College Montclair - Chino Hills Fontana - Foothill - Montclair Ontario - Baseline - Fontana Chino - Montclair - Chaffey College Ontario - Creekside - Ontario Mills Ontario - Via Francis - Ontario Mills Kaiser - South Ridge - Rancho Cucamonga Regional Express Sub-Total West Valley EV/WV Service Total Up to Design Scenario FY 2006 Section V Service Plan 214 8 2 1 4 2 2 4 3 4 1 1 6 8 6 6 4 2 2 4 2 2 6 1 1 82 4 3 8 2 2 2 2 6 3 4 2 No Service 4 4 46 128 No Service No Service No Service No Service #Veh Annually Revenue Revenue Hours Miles 38,174.36 428,696.86 41,547.00 507,237.77 30,499.13 387,700.82 28,587.06 362,242.66 21,874.06 268,442.30 24,931.02 292,105.24 26,889.08 389,389.46 28,122.46 521,083.25 31,594.45 416,736.27 21,234.69 242,757.20 33,922.72 377,286.18 1,032.00 9,602.76 40,947.49 534,250.92 6,736.60 94,302.00 8,626.30 119,476.00 58,901.75 716,196.63 9,919.97 119,560.42 7,047.52 98,817.00 55,435.04 755,180.00 8,106.36 132,294.12 14,600.22 271,512.00 5,295.20 65,925.90 4,785.84 61,478.35 394.74 5,526.36 141.90 1,560.90 1,161.00 12,771.00 4,128.00 36,986.88 4,128.00 55,645.44 558,763.96 7,284,764.69 31,639.74 442,861.00 16,974.42 195,674.92 65,657.24 927,294.45 15,054.23 187,087.87 17,109.46 221,651.35 9,415.53 136,821.10 20,664.40 270,146.30 59,642.26 834,991.64 27,393.74 380,105.86 33,351.30 364,881.25 9,317.19 130,440.66 10,196.16 142,746.24 16,852.13 244,161.17 45,035.03 1,092,617.00 378,302.83 5,571,480.81 937,066.79 12,856,245.50 Financially Unconstrained Scenario – Fixed Route & Demand Response Services Service Plan The Financially Unconstrained scenario assumes increased funding revenue sources and increased farebox revenues for the system. This scenario is designed as an incremental step over the Financially Constrained and the Up to Guidelines scenario. It expands service frequency on currently productive routes beyond service standards, expands the system coverage through the implementation of new eastwest and north-south services with high ridership potential, and provides coverage on transit-dependent areas that today receive little transit service. Figures V-21 through V-23 show the service plan for the Financially Unconstrained scenario. 215 This page intentionally left blank. Section V Service Plan 216 217 Figure V-19 Section V Service Plan 218 Figure V-20 Route Changes The following changes are improvements and extensions in service above that of the Up-To-Design Scenario. TIER 1 Route 2: Service frequency is improved on weekdays from 15 to 10 minutes throughout the day with 15-minute frequency in the evening to complement the future BRT service to be implemented on this route. Route 14: Service frequency is improved from 15 to 10 minutes on weekdays. Route 15: Service frequency is improved from 30 to 15 minutes on weekdays. The Citrus Plaza loop will be eliminated because the new Route 17 will cover this area. Route 18: This route will improve service frequency from 30 minutes to 15-minute frequency on weekdays and weekends. Route 22: Route 22 will be split into two branches north of Highland and Riverside. Existing trunk of Route 22 will remain the same from Arrowhead Medical Center to North Rialto. At Cactus @ Bonhert, branch 22A will travel WB Bonhert, NB Locust, WB Casa Grande, NB Terra Vista, NB Live Oak, NB Riverside, and SB Sierra to Fontana Metrolink. A connection will be made with North Rialto and the Fontana Metrolink. From Cactus @ Bonhert, 22B will travel WB Bonhert, NB Locust, WB Casa Grande, SB Sierra, WB Summit, SB San Sevaine, WB Highland, SB Rochester, EB Baseline, SB Victoria Park, WB Foothill, SB Milliken to Rancho Cucamonga Metrolink. Route 22B will serve Summit residential and commercial sites. Both loops will be operating at 15 minute frequency on weekdays, 20 minutes on Saturdays, and 30 minutes on Sundays. Route 57: Service frequency is planned for 15 minutes on weekdays and half-hourly service on weekends. Route 66: Service frequency is improved to 10 minutes on weekdays and weekends. 219 Route 90: Service frequency is improved to 15 minutes on weekdays. Saturday and Sunday service frequency will be 15 minutes from downtown San Bernardino to Riverside and 30 minutes from downtown San Bernardino to Colton and Montclair. Yucaipa Circulator: This route will run every 15 minutes on weekdays and half hourly on weekends. TIER 2 Route 17: Service frequency is planned for 30 minutes on weekdays and weekends. Route 20A: This route will travel from Fontana Metrolink, WB Merrill, NB Cherry, EB Highland, and NB Beech to the Park and Ride in North Highland. Service frequency will be half-hourly on weekdays and weekends. Route 20B: This route will travel from South Fontana TC, SB Sierra, WB Randall, SB Citrus, WB Valley, NB Cherry, EB Highland, and NB Beech to the Park and Ride in North Highland. Service frequency will be half-hourly on weekdays and weekends. Route 67: Route 67 will undergo an alignment extension on the west side of the route. Specifically, the alignment will continue WB on Baseline and SB Monte Vista to the Montclair Transcenter. Current service to the Ontario Transcenter will be eliminated and replaced by the new Route 78. The re-alignment of Route 67 will provide service on Baseline between Monte Vista and Euclid. Service frequency is improved from 60 to 30 minutes on weekdays. Route 70: Service frequency is improved from 60 to 30 minutes on weekdays and weekends. Route 75: Service frequency is improved from 60 to 30 minutes on weekdays and will be provided all day (not exclusively am peak and pm peak). Service will be added on Saturday and Sunday at 30-minute frequencies. TIER 3 Route 30 (Red Line): There will be an addition to the alignment in the western end of the route. From Lugonia & Section V Service Plan 220 Indiana Court, continue WB Lugonia, SB Alabama, returning to Redlands Mall. This route modification will provide service to Target, Kmart, and ESRI. This route will maintain 60minute frequency on weekdays and weekends. Route 140: Will be canceled due to the duplication of services. The southern end (Fontana Metrolink) and southern end (Chaffey College) will be replaced by the new Route 27. Service currently served by route 140 on Baseline between Cherry and Haven remains covered by Route 67. New Routes TIER 2 Route 27: Route 27 will align from Fontana Metrolink, WB Arrow, SB Milliken, WB into Rancho Cucamonga Metrolink, NB Milliken, WB Arrow, and NB Haven to Chaffey College. This route will run every half hour on weekdays and weekends. Route 74: Route 74 will travel from Rancho Cucamonga Metrolink, SB Milliken, NW Mission, SB Archibald, WB Riverside, SB Euclid, WB Edison, NB into Chino TC. This route will run every half hour on weekdays and hourly on weekends. Route 78: This route will travel beginning on Holt & Vineyard, WB Holt, NB Corona, EB “D”, SB Vineyard, EB Airport Drive, NB Archibald, WB 19TH, SB Euclid to Ontario Transcenter. This alignment will serve the “Colonies Crossroads” shopping center along with new residents and schools. Service frequency will be half-hourly on weekdays and weekends. Route 210: Route 210 will be an express freeway service. From Redlands TC, I-210 to the pick up point in Highland, WB on I-210 to Riverside Avenue in Rialto, WB I-210 to Cherry in Fontana Park and Ride, WB I-210 to Montclair TC. This route will operate every half hour on weekdays and weekends. This express service will provide connections to Metrolink’s Gold Line (to Pasadena and Los Angeles) at Montclair TC in 2014, when the Gold Line is expected to be completed. 221 OMNILINK x x x x x x x x Upland Omnilink: Will cover residential developments along the foothills. Rancho Cucamonga Omnilink: Will cover North Rancho Cucamonga and North Fontana and also provide peak hour service to Corona Metrolink. Highland Omnilink: Will cover residential developments along the foothills. Devore/North San Bernardino/North Rialto Omnilink: Will cover Hallmark Park with Wal-Mart as well as many residents in that vicinity. South Loma Linda Omnilink: Will cover south Loma Linda. Chino Hills Omnilink: Will cover Chino Hills and also provide peak hour service to Brea Mall on weekdays and weekends and Corona and Industry Metrolinks on weekdays. Grand Terrace Omnilink: Will serve Grand Terrace and provide peak hour service to Riverside Transcenter. South Fontana/South Rialto Omnilink: Will serve the residential and industrial areas of South Fontana and South Rialto. Resource Requirements The Financially Unconstrained Scenario requires 682,509 additional hours from the Constrained Scenario and 125 more peak vehicles to maintain a fleet average of 72,982 miles per year. This would add about 10,074,556 annual miles. About 43 percent of the additional hours are on weekdays, and 57 percent are on weekends. A complete detail of service changes and frequencies for this scenario is shown in Figures V-21 through V-23. Figure V-24 shows the Unconstrained Bus Service Hours, Miles and Peak Fleet by Route and Division. Section V Service Plan 222 223 Route Name Early Evening 18:00 - 19:59 15/30' 10 10 10 30 15/30' 30 30 15 30 10 No Service 15 30 15 15 30 30 60 15 15 30 60 60 60 60 15 60 15 30 30 60 30 10 30 30 30 60 30 30 30 15 No Service 30 Feeder 15 Unconstrained FY 2006 Weekday Frequency (in minutes) Before AM Peak AM Peak Midday PM Peak Until 5:59 6:00 - 8:59 9:00 - 14:59 15:00 - 17:59 1 ARMC - San Bernardino - Del Rosa 15/30' 15/30' 15/30' 15/30' 2 Cal State - E Street - Loma Linda 10 10 10 10 3 Baseline - Highland - San Bernardino 10 10 10 10 Baseline - Highland - San Bernardino 4 10 10 10 10 5 San Bernardino - Del Rosa - Cal State 30 30 30 30 7 N. San Bernardino - Sierra Way - San Bndo 15/30' 15/30' 15/30' 15/30' 8 San Bernardino - Mentone - Yucaipa 30 30 30 30 9 San Bernardino - Redlands - Yucaipa 30 30 30 30 Fontana - Baseline - San Bernardino 15 15 15 15 10 11 San Bernardino - Muscoy - Cal State 30 30 30 30 10 10 10 10 14 Fontana - Foothill - San Bernardino LS LS No Service No Service 14L Fontana - San Bernardino Limted Stop Service 15 15 15 15 15 Fontana - San Bndo/Highland - Redlands 17 Redlands - Via San Bernardino Ave - San Bernardino 30 30 30 30 18 San Bernardino - Via Sterling - San Manuel Casino 15 15 15 15 15 15 15 15 19 Redlands - Colton - Fontana 30 30 30 30 20A* Fontana - Merrill - Highland 30 30 30 30 20B* Fontana - Valley - Highland San Bernardino - Via Rancho Ave - Colton 60 60 60 60 21 22A ARMC - Riverside Ave - Fontana 15 15 15 15 ARMC - Summit - Rancho Cucamonga 15 15 15 15 22B* Fontana - Rancho Cucamonga - Chaffey College 30 30 30 30 27 Southridge - Sierra Ave - North Fontana 60 60 60 60 28 Kaiser - North Rialto - Bloomington 60 60 60 60 29 30* Redlands Trolley (Red Line) 60 60 60 60 60 60 60 60 31 Redlands Trolley (Blue Line) Chino Hills - Milliken - Chaffey College 15 15 15 15 57 60 60 60 60 60 Ontario Conv Cntr - Chaffey College - Ont Mills Fontana - Ontario Mills - Pomona 15 15 15 15 61 62 Montclair - Ontario - Chino 30 30 30 30 30 30 30 30 63 Chino - Ontario - Upland 60 60 60 60 64 Montclair - N Upland - Chaffey College 30 30 30 30 65 Montclair - Chino Hills Fontana - Foothill - Montclair 10 10 10 10 66 67* Montclair - Ontario - Fontana 30 30 30 30 30 30 30 30 68 Chino - Montclair - Chaffey College 30 30 30 30 70 Ontario - Creekside - Ontario Mills Kaiser - South Ridge - Ontario 60 60 60 60 71 Rancho Cucamonga - Riverside - Chino 30 30 30 30 74 Ontario - Mission - Pomona 75 30 30 30 30 Ontario - Archibald -North Rancho Cucamonga 78 30 30 30 30 15 15 15 15 90 Regional Express San Bernardino - T.E.A.M. House No Service AM Peak Tripper Midday Tripper No Service 202 Regional Express 30 30 30 30 210 Santa Fe Depot - Downtown San Bernardino CityLink Feeder Feeder No Service Feeder N.Y./S.Y. Yucaipa - Oakland - Beaver Medical Center 15 15 15 15 Colored Cells indicate new routes/service upgrades and * indicates alignment extensions beyond Up To Design Scenario. Route Late Evening Beyond 20:00 15/30' 10 10 10 30 15/30' 30 30 15 30 10 No Service 15 30 15 15 30 30 60 15 15 30 60 60 60 60 15 60 15 30 30 60 30 10 30 30 30 60 30 30 30 15 No Service 30 No Service 15 4:30 - Midnight 6 Trips a Day 3:00 - Midnight 2 Trips a Day 3:00 - Midnight 4:30 - Midnight 4:30 - Midnight 3:00 - Midnight 3:00 - Midnight 3:00 - Midnight 4:30 - Midnight 4:30 - Midnight 3:00 - Midnight 3:00 - Midnight 4:30 - Midnight 4:30 - Midnight 3:00 - Midnight 3:00 - Midnight 4:30 - Midnight 3:00 - Midnight 4:30 - 22:00 4:30 - 22:00 4:30 - Midnight 4:30 - Midnight 4:30 - Midnight 4:30 - Midnight 4:30 - Midnight 4:30 - Midnight 4:30 - Midnight 4:30 - Midnight 3:00 - Midnight 3:00 - Midnight 4:30 - Midnight 4:30 - Midnight 5:00 - 9:00 3:00 - Midnight 3:00 - Midnight 4:30 - Midnight 3:00 - Midnight 4:30 - Midnight 4:30 - Midnight 4:30 - Midnight 3:00 - Midnight 3:00 - Midnight 3:00 - Midnight 4:30 - Midnight Service Hours Figure V-21: Financially Unconstrained Scenario – FY 2006 Weekday Service Frequencies by Route and Division Legend New Route Hourly Half Hourly 20 Minutes 15 Minutes 10 Minutes Route Name Early Evening 18:00 - 19:59 15/30' 15 15 15 30 30 60 60 30 30 15 30 30 15 30 30 30 60 20 20 30 60 60 60 60 30 60 15 30 60 60 60 10 60 60 30 60 60 30 30 15/30' No Service 30 30 Unconstrained FY 2006 Saturday Frequency (in minutes) Before AM Peak AM Peak Midday PM Peak Until 5:59 6:00 - 8:59 9:00 - 14:59 15:00 - 17:59 1 15/30' 15/30' 15/30' 15/30' ARMC - San Bernardino - Del Rosa 2 15 15 15 15 Cal State - E Street - Loma Linda 3 15/30' 15/30' 15 15 Baseline - Highland - San Bernardino 4 Baseline - Highland - San Bernardino 15/30' 15/30' 15 15 5 30 30 30 30 San Bernardino - Del Rosa - Cal State 7 30 30 30 30 N. San Bernardino - Sierra Way - San Bndo 8 60 60 60 60 San Bernardino - Mentone - Yucaipa 9 San Bernardino - Redlands - Yucaipa 60 60 60 60 10 30 30 30 30 Fontana - Baseline - San Bernardino 11 30 30 30 30 San Bernardino - Muscoy - Cal State 14 Fontana - Foothill - San Bernardino 15 15 15 15 15 Fontana - San Bndo/Highland - Redlands 30 30 30 30 17 Redlands - Via San Bernardino Ave - San Bernardino 30 30 30 30 18 San Bernardino - Via Sterling - San Manuel Casino 15 15 15 15 19 Redlands - Colton - Fontana 30 30 30 30 20A* 30 30 30 30 Fontana - Merrill - Highland 20B* 30 30 30 30 Fontana - Valley - Highland 21 San Bernardino - Via Rancho Ave - Colton 60 60 60 60 22A ARMC - Riverside Ave - Fontana 20 20 20 20 22B* ARMC - Summit - Rancho Cucamonga 20 20 20 20 27 Fontana - Rancho Cucamonga - Chaffey College 30 30 30 30 28 Southridge - Sierra Ave - North Fontana 60 60 60 60 29 Kaiser - North Rialto - Bloomington 60 60 60 60 30* 60 60 60 60 Redlands Trolley (Red Line) 31 60 60 60 60 Redlands Trolley (Blue Line) 57 Chino Hills - Milliken - Chaffey College 30 30 30 30 60 Ontario Conv Cntr - Chaffey College - Ont Mills 60 60 60 60 61 15 15 15 15 Fontana - Ontario Mills - Pomona 62 30 30 30 30 Montclair - Ontario - Chino 63 60 60 60 60 Chino - Ontario - Upland 64 Montclair - N Upland - Chaffey College 60 60 60 60 65 60 60 60 60 Montclair - Chino Hills 66 10 10 10 10 Fontana - Foothill - Montclair 67* 60 60 60 60 Montclair - Ontario - Fontana 68 Chino - Montclair - Chaffey College 60 60 60 60 70 30 30 30 30 Ontario - Creekside - Ontario Mills 71 Kaiser - South Ridge - Ontario 60 60 60 60 74 Rancho Cucamonga - Riverside - Chino 60 60 60 60 Ontario - Mission - Pomona 75 30 30 30 30 Ontario - Archibald -North Rancho Cucamonga 78 30 30 30 30 90 15/30' 15/30' 15/30' 15/30' Inland Empire Connection San Bernardino - T.E.A.M. House 202 No Service No Service No Service No Service Regional Express 210 30 30 30 30 N.Y./S.Y. Yucaipa - Oakland - Beaver Medical Center 30 30 30 30 Colored Cells indicate new routes/service upgrades and * indicates alignment extensions beyond Up To Design Scenario. Route Late Evening Beyond 20:00 15/30' 15 15 15 30 30 60 60 30 30 15 30 30 15 30 30 30 60 20 20 30 60 60 60 60 30 60 15 30 60 60 60 10 60 60 30 60 60 30 30 15/30' No Service 30 30 Figure V-22: Financially Unconstrained Scenario FY 2006 Saturday Service Frequencies by Route and Division Section V Service Plan 224 5:30 - Midnight 5:30 - Midnight Tripper 5:30 - Midnight 5:30 - Midnight 5:30 - 22:00 5:30 - Midnight 5:30 - Midnight 5:30 - Midnight 5:30 - 22:00 5:30 - 22:00 5:30 - Midnight 5:30 - Midnight 5:30 - 23:00 5:30 - 22:00 5:30 - Midnight 5:30 - Midnight 5:30 - 22:00 5:30 - Midnight 5:30 - 23:00 5:30 - 23:00 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:20 - Midnight 5:30 - Midnight 5:30 - 22:00 5:30 - 22:00 5:30 - Midnight 5:30 - Midnight 5:30 - 22:00 5:30 - Midnight 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:30 - Midnight 5:30 - Midnight 5:30 - Midnight 5:30 - 22:00 Service Hours Legend New Route Hourly Half Hourly 20 Minutes 15 Minutes 10 Minutes 225 Route Name Early Evening 18:00 - 19:59 15/30' 15 15 15 30 60 60 60 60 60 15 30 30 15 30 30 30 60 30 30 30 60 60 60 60 30 60 15 30 60 60 60 10 60 60 30 60 60 30 30 15/30' No Service 30 30 Unconstrained FY 2006 Sunday Frequency (in minutes) Before AM Peak AM Peak Midday PM Peak Until 5:59 6:00 - 8:59 9:00 - 14:59 15:00 - 17:59 1 ARMC - San Bernardino - Del Rosa 15/30' 15/30' 15/30' 15/30' Cal State - E Street - Loma Linda 2 15 15 15 15 3 Baseline - Highland - San Bernardino 15/30' 15/30' 15 15 Baseline - Highland - San Bernardino 4 15/30' 15/30' 15 15 5 San Bernardino - Del Rosa - Cal State 30 30 30 30 N. San Bernardino - Sierra Way - San Bndo 60 60 60 60 7 8 San Bernardino - Mentone - Yucaipa 60 60 60 60 9 San Bernardino - Redlands - Yucaipa 60 60 60 60 Fontana - Baseline - San Bernardino 10 60 60 60 60 11 San Bernardino - Muscoy - Cal State 60 60 60 60 Fontana - Foothill - San Bernardino 14 15 15 15 15 15 Fontana - San Bndo/Highland - Redlands 30 30 30 30 17 Redlands - Via San Bernardino Ave - San Bernardino 30 30 30 30 18 San Bernardino - Via Sterling - San Manuel Casino 15 15 15 15 30 30 30 30 19 Redlands - Colton - Fontana Fontana - Merrill - Highland 20A* 30 30 30 30 20B* Fontana - Valley - Highland 30 30 30 30 21 San Bernardino - Via Rancho Ave - Colton 60 60 60 60 22A ARMC - Riverside Ave - Fontana 30 30 30 30 ARMC - Summit - Rancho Cucamonga 30 30 30 30 22B* 27 Fontana - Rancho Cucamonga - Chaffey College 30 30 30 30 28* Southridge - Sierra Ave - North Fontana 60 60 60 60 29* Kaiser - North Rialto - Bloomington 60 60 60 60 30* Redlands Trolley (Red Line) 60 60 60 60 Redlands Trolley (Blue Line) 60 60 60 60 31 57 Chino Hills - Milliken - Chaffey College 30 30 30 30 60 60 60 60 60 Ontario Conv Cntr - Chaffey College - Ont Mills Fontana - Ontario Mills - Pomona 61 15 15 15 15 62 Montclair - Ontario - Chino 30 30 30 30 Chino - Ontario - Upland 63 60 60 60 60 60 60 60 60 64 Montclair - N Upland - Chaffey College 60 60 60 60 65 Montclair - Chino Hills 66 Fontana - Foothill - Montclair 10 10 10 10 60 60 60 60 67* Montclair - Ontario - Fontana Chino - Montclair - Chaffey College 68 60 60 60 60 30 30 30 30 70 Ontario - Creekside - Ontario Mills 71 Kaiser - South Ridge - Ontario 60 60 60 60 74 Rancho Cucamonga - Riverside - Chino 60 60 60 60 Ontario - Mission - Pomona 30 30 30 30 75 Ontario - Archibald -North Rancho Cucamonga 78 30 30 30 30 90 Inland Empire Connection 15/30' 15/30' 15/30' 15/30' San Bernardino - T.E.A.M. House No Service No Service No Service No Service 202 Regional Express 210 30 30 30 30 Yucaipa - Oakland - Beaver Medical Center 30 30 30 30 N.Y./S.Y. Colored Cells indicate new routes/service upgrades and * indicates alignment extensions beyond Up To Design Scenario. Route Late Evening Beyond 20:00 15/30' 15 15 15 30 60 60 60 60 60 15 30 30 15 30 30 30 60 30 30 30 60 60 60 60 30 60 15 30 60 60 60 10 60 60 30 60 60 30 30 15/30' No Service 30 30 Figure V-23: Financially Unconstrained Scenario FY 2006 Sunday Service Frequencies by Route and Division 5:30 - Midnight 5:30 - Midnight Tripper 5:30 - Midnight 5:30 - Midnight 5:30 - 22:00 5:30 - Midnight 5:30 - Midnight 5:30 - Midnight 5:30 - 22:00 5:30 - 22:00 5:30 - Midnight 5:30 - Midnight 5:30 - 23:00 5:30 - 22:00 5:30 - Midnight 5:30 - Midnight 5:30 - 22:00 5:30 - Midnight 5:30 - 23:00 5:30 - 23:00 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:15- Midnight 5:30 - Midnight 5:30 - 22:00 5:30 - 22:00 5:30 - Midnight 5:30 - Midnight 5:30 - 22:00 5:30 - Midnight 5:30 - 22:00 5:30 - 22:00 5:30 - 22:00 5:30 - Midnight 5:30 - Midnight 5:30 - Midnight 5:30 - 22:00 Service Hours Legend New Route Hourly Half Hourly 20 Minutes 15 Minutes 10 Minutes 7 8 9 30* 31 90 210 N.Y S.Y. 57 60 61 62 63 64 65 66 67* 68 70 71 74 75 78 1 2 3 4 5 10 11 14 14L 15 17 18 19 20A* 20B* 21 22A 22B* 27 28 29 202 CityLink Route Total Route Name ARMC - San Bernardino - Del Rosa Cal State - E Street - Loma Linda Baseline - Highland - San Bernardino Baseline - Highland - San Bernardino San Bernardino - Del Rosa - Cal State Fontana - Baseline - San Bernardino San Bernardino - Muscoy - Cal State Fontana - Foothill - San Bernardino San Berndardino -Fontana Limited Stop Fontana - San Bndo/Highland - Redlands Redlands - Via San Bernardino Ave - San Bernardino San Bernardino - Via Sterling - San Manuel Casino Redlands - Colton - Fontana Fontana - Merrill - Highland Fontana - Valley - Highland San Bernardino - Via Rancho Ave - Colton ARMC - Riverside Ave - Fontana ARMC - Summit - Rancho Cucamonga Fontana - Rancho Cucamonga - Chaffey College Southridge - Slover Ave - Kaiser Kaiser - North Rialto - Bloomington San Bernardino - T.E.A.M. House Santa Fe Depot - Dowtown San Bernardino Sub-Total East Valley Chino Hills - Milliken - Chaffey College Ontario Conv Cntr - Chaffey College - Ont Mills Fontana - Ontario Mills - Pomona Montclair - Ontario - Chino Chino - Ontario - Upland Montclair - N Upland - Chaffey College Montclair - Chino Hills Fontana - Foothill - Montclair Montclair - Ontario - Fontana Chino - Montclair - Chaffey College Ontario - Creekside - Ontario Mills Kaiser - South Ridge - Rancho Cucamonga Rancho Cucamonga - Riverside - Chino Ontario - Via Francis - Ontario Mills Ontario - Archibald -North Rancho Cucamonga Sub-Total West Valley EV/WV Service Total N. San Bdno - Sierra Way - San Bndo San Bernardino - Mentone - Yucaipa San Bernardino - Redlands - Yucaipa Red Trolley Blue Trolley Regional Express Regional Express Yucaipa - Oak Glen Yucaipa - Beaver Medical Center Sub-Total Contract Unconstrained Scenario FY 2006 4,573.49 65,143.30 281 2,900.43 Weekday Saturday Revenue Revenue Revenue Hours Miles Hours # Veh 177.61 2,486.54 9 148.50 169.01 2,001.61 11 95.38 124.62 1,584.77 8 72.25 116.65 1,476.92 8 71.10 67.17 822.91 4 50.10 108.96 1,437.13 8 55.00 69.84 797.60 4 50.76 138.12 1,508.29 12 83.34 4.00 37.22 1 No Service 247.24 3,228.63 16 96.14 50.70 710.00 3 42.90 79.17 1,109.00 4 69.75 207.65 2,541.86 14 80.51 35.49 496.00 2 30.03 45.63 638.00 3 38.61 26.52 372.00 2 22.44 210.21 2,942.00 133.32 11 113.52 134.16 1,879.00 7 72.15 1,010.00 4 61.05 31.42 451.14 3 12.00 66.89 936.00 56.60 4 0.55 3.02 1 No Service 4.50 19.92 1 No Service 2,188.26 28,489.56 140 1,383.30 261.66 3,664.00 13 115.26 52.05 599.57 3 37.77 200.59 2,608.98 14 191.35 52.26 653.17 3 54.14 58.14 752.99 4 28.36 32.07 465.96 2 29.34 71.77 937.90 4 31.18 231.34 3,275.18 15 172.75 115.44 1,616.16 6 46.53 111.89 1,236.55 7 51.63 56.80 795.20 6 30.29 52.34 758.23 3 43.14 106.26 1,488.00 5 46.81 97.50 1,365.00 5 82.50 86.39 91.06 1,276.00 5 1,591.17 21,492.89 95 1,047.44 3,779.43 49,982.45 235 2,430.74 87.70 1,016.84 6 52.00 92.16 1,332.72 6 38.42 95.50 1,824.25 6 41.80 19.30 270.20 2 16.42 17.42 243.88 1 17.34 339.45 8,146.80 16 175.50 103.53 1,451.00 5 91.21 19.50 349.44 2 18.50 19.50 525.72 18.50 2 794.06 15,160.85 46 469.69 39,716.95 Revenue Miles 1,486.14 1,281.34 924.20 902.49 618.40 717.00 581.12 933.79 No Service 1,250.89 601.00 977.00 990.44 420.00 540.00 315.00 1,867.00 1,590.00 855.00 116.52 792.00 No Service No Service 17,759.33 1,614.00 436.81 2,224.32 757.96 368.24 426.30 408.33 2,427.61 651.00 531.04 422.62 625.15 656.00 1,155.00 1,211.00 13,915.38 31,674.71 651.42 558.10 634.38 121.52 171.68 4,212.00 1,278.00 165.76 249.38 8,042.24 Figure V-24: Financially Unconstrained Scenario FY 2006 Hours and Miles Section V Service Plan 226 212 9 8 6 6 4 4 4 9 No Service 8 3 4 7 2 3 2 8 7 4 3 4 No Service No Service 105 7 3 16 4 2 2 2 15 3 4 4 3 3 5 5 78 183 4 3 3 2 1 9 5 1 1 29 # Veh 2,585.40 Sunday Revenue Hours 75.02 76.73 69.90 69.52 51.02 26.33 28.92 68.84 No Service 91.74 42.90 69.75 97.84 30.03 38.61 22.44 88.94 113.52 61.05 12.00 56.60 No Service No Service 1,191.70 115.26 37.82 189.35 54.14 29.33 27.34 29.18 104.74 46.53 45.70 30.29 38.64 46.81 82.50 86.39 964.02 2,155.72 24.92 33.64 37.04 14.80 15.57 175.50 91.21 18.50 18.50 429.68 35,917.42 Revenue Miles 958.10 1,013.43 880.38 883.95 631.01 347.59 331.21 871.34 No Service 1,193.96 601.00 977.00 1,074.78 420.00 540.00 315.00 1,245.00 1,590.00 855.00 144.00 792.00 No Service No Service 15,664.75 1,614.00 436.92 2,206.96 757.96 380.17 397.64 382.75 1,388.25 651.00 469.11 422.62 560.33 656.00 1,155.00 1,211.00 12,689.71 28,354.46 307.72 506.48 548.87 128.05 166.70 4,212.00 1,278.00 165.76 249.38 7,562.96 193 6 8 6 6 4 2 2 6 No Service 8 3 4 8 2 3 2 6 7 4 3 4 No Service No Service 94 7 3 16 4 2 2 2 9 3 4 4 3 3 5 5 72 166 2 2 4 2 1 9 5 1 1 27 # Veh 1,423,447.32 57,074.40 52,286.81 39,329.36 37,196.22 22,436.88 32,204.51 22,031.64 43,312.80 1,032.00 73,273.66 17,413.50 27,470.61 62,589.04 12,189.45 15,672.15 9,108.60 65,436.12 46,078.80 24,780.75 9,318.36 22,974.22 141.90 1,161.00 694,512.78 79,149.54 17,246.22 70,976.57 18,951.22 17,913.95 11,135.40 21,563.84 73,664.96 34,483.05 33,779.82 17,713.69 17,631.36 32,142.89 97.50 32,218.87 478,668.88 1,173,181.66 26,497.52 27,413.92 28,618.04 6,555.20 6,155.43 105,303.60 35,922.95 6,899.50 6,899.50 250,265.66 Annually Revenue Hours 20,516,365.70 764,697.42 632,167.31 499,980.04 471,251.31 275,412.29 424,356.63 251,728.51 480,266.66 9,602.76 956,423.00 243,881.00 384,799.00 760,135.66 170,388.00 219,144.00 127,791.00 915,881.00 645,372.00 346,935.00 129,564.12 321,480.00 1,560.90 12,771.00 9,045,588.61 1,108,326.00 198,812.48 896,887.80 245,071.82 232,072.09 161,812.32 281,914.95 1,037,177.69 482,720.28 369,506.51 247,846.22 255,457.67 450,160.00 352,170.00 451,519.00 6,771,454.83 15,817,043.44 310,609.44 397,577.24 530,367.87 82,318.15 80,006.74 2,527,286.40 503,436.00 106,897.28 160,823.14 4,699,322.26 Revenue Miles Financially Unconstrained Scenario – Bus Rapid Transit Element Bus Rapid Transit The concept of Bus Rapid Transit – or BRT as it is more commonly referred to – was born in the San Bernardino Valley out of a Study Omnitrans completed in early fiscal year 2004. This Future Transit Investment Study was primarily conducted to determine what, if any, transit needs could be identified for the long-range (i.e., 2010 – 2030). As this SRTP covers the beginning years of that time period, it is important to address some of the considerations that came out of the study, and particularly the application of BRT in the San Bernardino Valley. It is also important to note that the implementation of BRT hinged on the success of passing the reauthorization of Measure I, which occurred in November 2004. Rail transit along E Street in Downtown San Bernardino in the early 1900’s. A modern BRT along E Street will mimick this service in a cost-efficient way. BRT improves the lives of residents in many ways, from guaranteeing access and mobility for everyone to fostering economic vitality and protecting the environment. Exclusive transitways, modern stations, high-tech vehicles and frequent service – BRT combines these features to provide the high level of service that people have come to expect from more expensive transit systems. BRT has advantages because it can be built and improved incrementally, and it is flexible enough to serve both densely populated cities and less concentrated suburbs. BRT is also convenient because systems can be designed so that vehicles – not passengers – transfer from local routes to high-speed lines. Although BRT is a relatively new form of transit, existing systems in the United States and around the world have integrated BRT with great success into their existing transit systems, by carefully integrating transportation planning, land use/zoning regulations and policies, and aggressive traffic enforcement. BRT encompasses what good public transit is characterized by: speed, comfort, reliability, and rider satisfaction. Future Transit Demand Although we cannot predict the future exactly, we cannot ignore it either. Some aspects of the future seem fairly certain: 227 The number of people and jobs in the Valley will increase over time. Between 2010 and 2030 population will increase from 1.3 million to 1.6 million (a 24% increase), and jobs will increase from 580,000 to 730,000 (a 26% increase). This comes on top of a population gain of 300,000 people between 2000 and 2010. More people mean more trips, more cars, more traffic and pollution. Transit can help mitigate the problems caused by these increases, if additional resources are found to allow transit services to keep up with the expected population and employment growth. Transit investments create jobs. Every $10 million invested in public transportation capital projects generates about 300 jobs. Investments in transit operations yield about 600 jobs for every $10 million spent. Omnitrans has an historic opportunity to shape transportation funding and, by extension, the quality of life in the San Bernardino Valley for the foreseeable future. While the population will grow substantially in the San Bernardino Valley, the composition of the population will be different in 2030. On a countywide basis, 20% of the population will be above sixty years of age in 2030 compared to a 12% share in 2000. The proportion of the population countywide between the ages of 15 and 29 will remain at about 23%. However, the absolute number of young people in the Valley will grow from about 230,000 to 368,300 persons. All of these people will be looking towards options they have available for transportation, as growing congestion from automobiles is inevitable. BRT offers a high quality service compared to conventional bus services. As such, BRT is quickly becoming the transportation investment of choice for growing urbanized areas around the nation. Its proven technology, speed, comfort and carrying capacity have made it an attractive and viable transit service. Section V Service Plan 228 BRT is often referred to as “light rail on rubber wheels”, since almost all of the qualities and amenities of BRT mirror those of light rail. It is fast, at least 50% faster than regular bus services, because it operates in an exclusive or semi exclusive right-of-way, has priority at signalized intersections and greater distances between stops. Several components of BRT that allow for faster transit service include: Dedicated bus lanes: Full BRT implementation requires reserving one or more lanes for the exclusive or nearexclusive use of buses. These lanes could be located in the center of a street, on the outside lanes, or a combination of both. The lanes could be separated from automobile traffic by barriers, or simply signage and road markings. BRT can be implemented without a dedicated lane, although the performance will be reduced. Bus signal priority: The BRT buses would receive preferential treatment at signalized intersections so that bus speeds can be maintained and waiting time reduced, thereby reducing overall travel time. BRT does not, however, produce a noticeable detrimental effect on the automobile drivers with whom it shares the public right-of-way. Spacing of bus stations: For BRT to achieve higher average speeds, bus stops are placed further apart than on regular, local lines. Stations could be spaced between one-half to one-mile apart. Passengers destined for smaller, in-between bus stops can transfer to a local bus. BRT in Eugene, Oregon Traffic improvements: Improvements to the surrounding streetscape that support BRT would contribute to improvements in speed and reliability of all traffic. An advantage of BRT is that it simultaneously improves the operation of intersections and arterials for both bus and cars. BRT in Germany A further advantage of BRT is cost. BRT is less expensive than light rail to implement, making it an excellent transportation investment. In addition, inherent operational efficiencies are realized by the service from its faster speeds. Many of the 229 Valley’s neighboring areas have already been studying BRT or implementing such systems, including Los Angeles, Phoenix, the San Francisco Bay Area and Sacramento. In fact, over 20 U.S. cities and territories are promoting BRT. As Valley traffic congestion worsens over the next several years, BRT is best utilized in corridors with high travel, population and employment densities. It is an ideal service for commuters. Candidate corridors would be those with existing, successful transit lines, serving major residential and employment centers and linking other transportation modes, especially airports and commuter rail facilities. Also, newly developing areas that are identified as having major residential and employment centers in the future are good candidates. BRT is best utilized in corridors where there is high density residential and employment centers, as well other attractors such as schools, shopping and medical facilities. Candidate corridors would be trunk lines that could link other transit service and transportation modes, and provide east-west and north-south connections between Valley communities. Based upon a review of Omnitrans’ ridership and productivity trends, findings made about future demographics in the Valley, and interviews conducted during the initiation of BRT, the following seven candidate BRT corridors were identified and their features are displayed in Figure V-25. Section V Service Plan 230 Figure V-25 Candidate BRT Corridors Corridor End Points E Street Foothill East Foothill West Boulevard Boulevard Cal State to Loma Linda; evaluate extension to Redlands Downtown San Bernardino to Fontana Metrolink Fontana Metrolink to Montclair Transfer Center Length (miles) 16.6 15.1 15.3 Euclid Avenue Upland to Chino 13.7 Holt Boulevard Pomona Transfer Center to Ontario Mills 17.2 San Avenue Ontario Mills to Fontana Metrolink 8.3 HOV Interchange @ SR 60/91 to Chino Transcenter 16.0 Bernardino Grand/Edison Total 102.2 The seven candidate corridors total 102 miles in length. The general location of these corridors is depicted on the service area map in Figure V-26. Initial analysis demonstrates that the E Street Corridor has the highest priority for early implementation of a major transit investment in premium service. The E Street Corridor currently has the highest number of existing transit trips among the seven corridors in the Omnitrans system and has the highest potential for additional new transit riders. This corridor has significant opportunities to influence redevelopment, has a high number of transit dependents, and has the potential to improve system-wide connectivity. Foothill Boulevard East, Holt Avenue/4th Street, and the Mountain/Euclid/Central Avenues Corridors rank second, third, and fourth in priority. This group of corridors is designated as having the highest priority for early implementation. Although the Mountain/Euclid/Central Avenues Corridor is ranked fourth, it could be moved up the list of development of the Ag Preserve accelerates and developers give high priority to reserving transportation right-of-way for future mass transit investments. 231 The remaining three corridors exhibit characteristics that justify the implementation of premium transit services over a longer period. The Foothill West Corridor is the strongest of this group and could be elevated in priority as development occurs in the corridor in a more accelerated manner. The same observation applies to the Grand/Edison Avenues Corridor which serves the Ag Preserve area. It also is a strong corridor for linkages to Los Angeles County. Omnitrans is commissioning a Major Investment Study for BRT on the E Street Corridor during the 2004, 2005 and 2006 fiscal years. Among the work products that will be developed will be specific alternatives for the corridor(s). Section V Service Plan 232 233 Figure V-26: Candidate BRT Corridors Access Service Changes Observations and Findings Overall, the performance of Access service is good and productivity is good compared to peers. Improvement opportunities are therefore aimed at fine-tuning the existing service and preparing for the future, which may include a significant increase in demand for Access services, particularly as the population continues to age. Opportunities for consideration include the following: x Improvement of subscription and nutrition program trips, particularly in the West Valley. x Vehicle utilization by time of day and day of week indicates excess vehicle capacity weekdays mid-day and after 5:00 PM (core service ends at 6:00PM). Vehicle utilization is also low on weekends. Because of the “capacity constraints” provision of the ADA regulations, Access must ensure the availability of rides for ADA-certified passengers, but this obviously comes at a resource cost. Some reallocation of driver resources may be beneficial, as are ongoing efforts to improve optimization of passenger schedules. x During the peak time period, ride times on some vehicles may exceed 2 hours, although this may be comparable to some similar fixed-route trips. While this is largely an operational issue, Omnitrans can also work with social service agencies to identify mutually appropriate goals. Service quality is generally good with on-time performance averaging 91 percent, depending on the day and time of service. This includes the on-time performance for passenger no-shows as well as trips completed. An FTA memo from 2003 clarifies that premium fares for subscriptions or “special” agency requests (which are beyond ADA baseline service) are allowable. Omnitrans’ September 2003 fare study and the zonal adjustments allowed for a clearer fare structure for passengers, while at the same time moves toward a goal of improved farebox recovery. The Section V Service Plan 234 expanded “subscription pass” allows non-subscription trips to be taken with this fare medium, which is a clear benefit to these passengers and their social service agencies. Social service agencies are important partners in the development, delivery, and ongoing success of “specialized” transportation, but they often tend to have high expectations and demands. Because their focus is on other services, they do not generally see themselves as part of either challenges or opportunities for the transportation system. Not surprisingly, their concern is for their own clients, sometimes to the detriment of other (perhaps equally-or-more entitled) individuals. Omnitrans and Contract Services staff are aware of the inherent institutional issues and work conscientiously to deliver professional services in a quality manner. Operational Observations x Overall, there appears to be a very good relationship among Omnitrans staff, the contractor, social service agencies, and most passengers. x Reservations staff does not consistently log “refusals” by passengers of legally offered trip time negotiations. To do so would provide more protection in the event of complaints. x The current contract has required additional street supervision and specified scheduling staff. Anecdotal information indicates improved customer satisfaction. x Centralized dispatching for both East and West Valleys has “pros and cons”, but appears to be working satisfactorily. x Radio problems are expected to lessen with new procurements. Subject to communications availability and performance, there appears to be good compliance with drivers’ calling in stops to Dispatch, which is important in knowing where the vehicles are at any given time. 235 x Access has multiple dedicated phone lines, which allow for a range of customer reservations and information availability, the ability for customers to call in cancellations, and for Dispatch to communicate with drivers in radio dead-zones. x Other information service made available by Access, through the customer brochure and the telephone information message, are very helpful. However, each contains some statements that should be corrected to ensure better compliance with the ADA regulations. x As part of this review, clarification of Operating Policies (e.g., wait time, no shows, and late cancellations) is an opportunity for improvement identified by both driver and social service agency focus groups. x Public information materials (e.g., Access “guide” effective and the “five minute” Access phone message) should be updated for better ADA compliance. x Transfer sites for Access, to reduce some of the lengthier (time and distance) trips will be evaluated for appropriate passenger amenities and the possible need for staff monitoring/assistance. Consideration of comparability to conditions experienced by fixedroute passengers is an important element. Consider options for controlling Access costs: x Section V Service Plan 236 In the Financially Constrained Scenario, there will be neither expansion nor reduction in Access service area for January 2006. Proposed service changes will not alter the boundaries of routes; therefore, the Access boundary will remain unaffected. During the major system restructuring in January 2004, the Access area was reduced to account for the reduction in the few trips on fixed-route bus services that were previously made in Colton and Grand Terrace. The reduction in the Access service allowed eligible paratransit riders to find alternative means of travel, while frequent users remained eligible for one additional year. In the Access service area, new customers may book trips that start or end inside the 3/4-mile radius of Omnitrans’ fixed-route bus service. Customers who live, or desire trips, beyond the boundary will be continue to be certified until January 2005, but Access trips must begin or end at the boundary. x In the Up To Guidelines scenario, the span of service is increased on Saturdays and Sundays for those Access riders who are ADA certified to mirror fixed route changes. The proposed span of service for Saturdays is approximately from 6:15 a.m. to 8:30 p.m. for a 14.25-hour span of service – an increase of 2.25 hours compared to the current 7 a.m. to 7 p.m. schedule. The proposed span of service for Sundays is approximately from 6:30 a.m. to 7:45 p.m. for a 13.25hour span of service – an increase of 1.25 hours compared to the current 7 a.m. to 7 p.m. schedule. Approximately 3.5 hours of service is needed each weekend in the East and West Valleys. This change would take effect in January 2006 for a net increase of 364 revenue vehicle hours annually. Existing NonCore services on weekdays are already consistent with the proposed span of operation for fixed route bus service. However, additional hours of service have been added to weekdays in FY08 to FY11 to accommodate projected ridership increases based on population growth in the area. Additional hours of service each weekday is assumed for FY08 with times the service in FY11. x The Financially Unconstrained scenario projects ridership above that of the previous scenario, and therefore additional hours of service have been added. In this Unconstrained Scenario, 6 peak vehicles are forecast as necessary. Previous plans for expansion vehicles suggested that smaller vans may be appropriate as ADA trips tend to be longer and less conducive to large group shared-ride loads. 237 x Figure V-27 shows the projected hours and miles of service for Access under the three alternative service and funding scenario. Figure V-27: Access Service – Hours by Scenario Financial Year 2005-2006 2006-2007 2007-2008 2008-2009 2009-2010 2010-2011 Access Service – Revenue Hours Financially Up To Constrained Guidelines Scenario Scenario 174,000 174,000 174,000 174,870 174,000 174,870 174,000 174,870 172,834 172,834 176,290 176,290 Financially Unconstrained Scenario 175,530 175,530 175,530 175,530 173,007 176,467 Future Opportunities and Recommendations Ridership growth, combined with increasing trip distances, in more recent years is considerable and may outpace available resources. Potential strategies include: Section V Service Plan 238 x Strengthen eligibility requirements and procedures, particularly regarding “converting” passengers to fixed route or service routes. Under the current lenient ADA eligibility program, it would be very difficult to enforce new behaviors. Similarly, a future option could allow free or reduced ridership on fixed route by ADA-eligible persons, but not until eligibility is tightened up more. Some form of in-person eligibility assessment, at least for one full round of customer re-certifications, is strongly recommended to provide a consistent baseline for future passengers and service. x Monitor and evaluate Access service performance through Siemens communications system for a period of two years before implementing any Access routing or scheduling changes. Siemens is slated to begin during Fiscal year 2005 and become fully operational by 2006. During the SRTP update in Fiscal Year 2008, Omnitrans will seek suggestions for system improvement based upon performance data from the voice-data communications system. The upgrading of the dispatch and communications system is expected to improve efficiency of the Omnitrans Access system while keeping costs down. x Develop passenger training to help seniors take advantage of the flexibility of fixed-route transit, with possible subsequent development of “service routes” targeted to senior centers. The “Bus Basics” informational meetings designed for acquainting seniors with Omnitrans transportation service has shown to be successful in previous years. Continuing senior promotion programs will occur to ensure that the growing population of active seniors are familiarized with alternatives to driving. Additional mobility training (sometimes called travel training) for other individuals or groups of passengers should continue to be considered. x Access passengers have good paratransit service available, but this can sometimes lead to their own “complacency.” While persons certified as ADAeligible clearly have a civil right to the service, they also have obligations to not infringe on the civil rights of other, equally eligible, passengers and to refrain from “controllable” behavior that is not allowed for other passengers. Omnitrans should develop and enforce a “Passenger Responsibilities” policy. In particular, consider recently enacted state legislation (AB2184, Cohn, Chapter 650, Statutes of 2002), which creates new categories of infractions for misbehavior on all public transit vehicles. Access, paratransit passengers, and advocacy organizations should form a partnership for the ongoing health of the overall mobility system. The following is one Responsibilities” Policy: example of a “Rights and 239 ADA Paratransit passengers have the following rights: x Courtesy and respect from public transit personnel, including timely phone service and accurate information x Service comparable to fixed route x Information available in an accessible format x Open public involvement process for changes in service or fares x Reasonably well-maintained vehicles. ADA Paratransit passengers have the following responsibilities: x Respect for other passengers and public transit personnel x Obey vehicle and service rules (including but not limited to: no food, smoking or radios, curbto-curb service, comply with service rules for scheduled pickup time, keep service animal under control) x Schedule and use paratransit service only when fixed route service cannot be used because of one’s disability x Limit “no-shows” and late cancellations, since these affect the availability and timeliness of service to others Overall, the Access system has been extremely user-friendly and some expectations may be unrealistic for the future. “Phased” changes may be necessary to protect the interests of Omnitrans and the people of San Bernardino County. However, any substantive changes to the adopted and FTAapproved Paratransit Plan will require an appropriate public involvement process and, most likely, one or more public hearings. Section V Service Plan 240 System Safety/Security and Emergency Preparedness Plan The public transportation industry faces many hazards and threats, all of which have the potential for disrupting local communities, causing casualties, and damaging and destroying public and private property. At a national level, the industry will be affected by several major events each year; ranging from floods, earthquakes, hurricanes, tornados, major accidents, hazardous materials spills, fires, violent crime, and, potentially, terrorism. System safety/security and emergency preparedness (SSSEP) offers a valuable tool to support the efforts of transportation managers to answer system safety/security questions. System security is defined as the application of operating, technical, and management techniques and principles to the safety and security aspects of a system throughout its life to reduce threats and vulnerabilities to the most practical level through the most effective use of available resources x x x System safety/security provides a structured methodology for analyzing hazards and threats and weighing the consequences of the cost of their resolution against the capabilities of the system to fund improvements. This process builds on the transportation industry’s strong safety culture, applying analysis techniques and management processes traditionally used for safety hazards to security threats and vulnerabilities. System safety/security identifies safety, security and emergency preparedness measures that protect both the community and transportation employees, while keeping the system operational and effective, even under adverse conditions. This process allows the system, whatever its size, service, or operating environment, to implement the most effective system safety, security and emergency preparedness program possible within its available resources. Within the context of this approach, emergency preparedness is a central feature of the program, ensuring 241 the capability to mitigate and manage those events that cannot be prevented. Emergency preparedness is defined as a uniform basis for operating policies and procedures for mobilizing public transportation system and other public safety resources to assure rapid, controlled, and predictable responses to various types of transportation and community emergencies System safety/security promotes an integrated approach to protection, identifying how all system activities come together as part of an interdependent system that deters, detects, assesses, and responds to threats and hazards. This process has the following components: x physical resources to delay and deter the adversary and correct identified hazards; x equipment installed to detect and assess alarms and support surveillance; x personnel used for safety and security systems management, operations, and response; x procedures essential for system operation and effectiveness; and x training, exercising, and assessment to assure response capabilities and effective mutual aid and joint public safety agency operations. Overall, Omnitrans SSSEP mirrors the new system safety and security program guidelines set out by the Federal Transit Administration (FTA) System Safety and Security Department. It also aligns Omnitrans SSSEP with the principals of the California Standardized Emergency Management System (SEMS). Benefits of System Safety/Security and Emergency Preparedness Because security has historically been managed as part of day-to-day transportation operations, the benefits of preparing a formal security plan are often not recognized. Yet, the planning process: x x Section V Service Plan 242 provides a systematic vision for its safety, security and emergency preparedness activities; enhances the system’s ability to coordinate with local authorities and the California Standardized Emergency Management System (SEMS); x x supports development of best practices technology programs; and provides the basis for training and exercises. and In an era of heightened public concern and expectation, formal system safety/security planning ensures that the public transportation system is doing all that it can to leverage limited resources for hazard prevention, physical protection and effective emergency response. By investing time and money in system safety/security and emergency preparedness efforts, transportation managers can reduce the likelihood of adverse effects on employees, passengers, and the environment, as well as help to avoid costly losses that would result from a major event. This program can also be a valuable tool for maintaining operational integrity. Some of the benefits of implementing a SSSEP include: x safeguarding employees, passengers, first responders, the community, and the environment; x reducing litigation risk, insurance costs, and system impairments; x reducing the risk of vandalism, as well as sabotage and crimes against the system by employees and nonemployees; x improving relationships with local authorities and surrounding communities; x providing a mechanism for personnel control and accounting ; x supporting effective crisis communications internally and with passengers; and x improving emergency response and joint public safety coordination and communication With all this critical information in mind, it became clear that Omnitrans needed to have alternative plans in place that could be implemented on short notice, depending on the level of emergency that was occurring. This effort is a small part of the overall system safety/security and emergency preparedness that the Agency is currently undertaking to assure the safety of employees, passengers, the community, and the environment. All of Omnitrans departments work 243 towards the safety and security of the system in general, and the key areas of Facility Safety and Security and Fleet Safety and Training work jointly to oversee that day-to-day training and all aspects of daily operations meet the goals of SSSEP. For more information on Omnitrans safety procedures as well as route changes in the event of an emergency or regionally significant event, please reference Omnitrans’ Safety and Security Manuals and Emergency Preparedness Plan. Section V Service Plan 244 Section VI: Agency 5-Year Fiscal Picture Planning is a process of choosing among those many options. If we do not choose to plan, then we choose to have others plan for us. - Richard I. Winwood Operating Costs & Service Levels Three separate financial scenarios were developed to correspond to the three operating plans documented earlier in this Plan, including: x Financially Constrained Plan x Up To Standards Plan x Unconstrained Plan. Figure VI-1 summarizes revenue service hours for each of these scenarios. Operating costs, excluding cash reserves for INBR expenses, are shown below in Figure VI-2. Operating costs projections are based on the FY 2006 Proposed Budget and adjusted for projected increases of approximately four to 4.5 percent per year for inflation. Selected categories of expense have been increased by factors more than the inflation based on recent trends (e.g., Medical Insurance increased more than inflation). Fuel costs have been adjusted to reflect a change to alternative fuels by FY 2007. Operating costs are both variable and fixed. Variable costs include labor, services, materials and supplies, and fuel costs associated with operations and vehicle maintenance. These costs vary, depending on service levels – both hours and miles. Fixed costs are those closely associated with administration that generally do not change, regardless of service levels. Figure VI-3 shows operating costs per revenue service hour by year for each of the three scenarios. Costs per hour decline in each scenario as a result of fixed administrative costs being spread across a greater service base. 245 Figure VI-1 Revenue Service Hours (in thousands) Revenue Service Hours (in thousands) Fiscal Year Financially Constrained Up To Design Standard Unconstrained 2006 900 1,149 1,661 2007 900 1,149 1,661 2008 900 1,149 1,661 2009 900 1,149 1,661 2010 906 1,155 1,667 2011 909 1,159 1,670 Figure VI-2 Operating Costs ($ in millions) Operating Costs ($ in Millions) Fiscal Year Section VI 5-Year Fiscal Picture 246 Financially Constrained Up To Design Standard Unconstrained 2006 $ 69.6 $ 78.8 $ 111.9 2007 $ 73.3 $ 84.5 $ 120.0 2008 $ 76.0 $ 87.0 $ 124.3 2009 $ 79.0 $ 90.7 $ 129.6 2010 $ 84.1 $ 95.5 $ 136.2 2011 $ 88.3 $ 100.2 $ 142.8 Figure VI-3 Operating Costs Per Revenue Hour Operating Costs Per Revenue Hour Fiscal Year Financially Constrained Up To Design Standard Unconstrained 2006 $ 77.29 $ 68.63 $ 67.35 2007 $ 81.48 $ 73.62 $ 72.19 2008 $ 84.43 $ 75.72 $ 74.82 2009 $ 87.72 $ 78.97 $ 78.04 2010 $ 93.46 $ 82.66 $ 81.74 2011 $ 98.08 $ 86.45 $ 85.51 247 Farebox Revenues & Passengers Projected farebox revenues for each of the three financial scenarios are based on an estimate of passengers and average fare per passenger assumptions. The fare increase assumed in the prior Plan for FY 2006, is delayed until FY 2008, or pending the results of the next Comprehensive Operational Analysis that is scheduled for FY 2006. In FY 2008, the base fare for fixed route bus service is assumed to increase from $1.15 to $1.30, resulting in an average fare per passenger of $0.75 compared to the current $0.70 per passenger. The base fare for Access service is assumed to increase from $2.05 to $2.35 with an increase in the average fare per passenger from $2.13 in FY 2005 to $2.18 in FY 2008. Ridership is projected to increase due to an increase in the span of service (hours of operation), new routes, and increased service frequency. Service improvements are assumed to require 24-months to achieve maturity in terms of ridership potential. And just as service improvements begin to generate maximum ridership, the FY 2008 fare increase causes a decline in ridership, assumed to be consistent with recent fare increase experience (e.g., a decline in ridership of one to three percent for fixed route service, ten percent for OmniLink service and three percent for Access service). The decrease in Access service ridership is expected to be less than that experienced in the most recent fare increase as the proportional increase in subscription service fares will be significantly less than the previous fare increase. Figure VI-4 provides an estimate of ridership for each of the three scenarios. Productivity levels are shown in Figure VI-5. Forecast farebox revenues are shown in Figure VI-6. Section VI 5-Year Fiscal Picture 248 Figure VI-4 Passengers (in thousands) Passengers (in thousands) Fiscal Year Financially Constrained Up To Design Standard Unconstrained 2006 16,006 21,574 27,279 2007 16,240 23,089 31,921 2008 15,987 23,814 35,458 2009 16,147 23,819 35,463 2010 16,626 24,297 36,187 2011 17,119 24,776 36,910 Figure VI-5 Passengers Per Hour Passengers Per Revenue Hour Fiscal Year Financially Constrained Up To Design Standard Unconstrained 2006 17.8 18.8 16.4 2007 18.0 20.1 19.2 2008 17.8 20.7 21.3 2009 17.9 20.7 21.3 2010 18.5 21.0 21.7 2011 19.0 21.4 22.1 249 Figure VI-6 Farebox Revenues ($ in millions) Farebox Revenues ($ in Millions) Fiscal Year Financially Constrained Up To Design Standard Unconstrained 2006 $ 11.8 $ 15.0 $ 18.8 2007 $ 12.1 $ 16.0 $ 21.9 2008 $ 12.7 $ 17.7 $ 26.0 2009 $ 12.9 $ 17.7 $ 26.0 2010 $ 13.2 $ 18.0 $ 26.5 2011 $ 13.6 $ 18.5 $ 27.1 The operating ratio, for general public and specialized transportation services are shown separately in Figure VI-7a and VI-7b. The operating ratio is the sum of farebox revenues, Measure I fare subsidies and advertising revenue, divided by operating costs. State funding requires a minimum of 20 percent for general public service. As shown in Figure VI-7a, Omnitrans will have difficulty in meeting the required 20 percent in the Financially Constrained Scenario, due in part to operating costs increasing faster than ridership and farebox revenues. In FY 2006 through FY 2008, Omnitrans may need to exclude service increases from the farebox recovery calculation, as allowed by State TDA Regulations. This strategy is a contingency option should Omnitrans ridership and farebox revenues be less than projected. In FY 2006, Omnitrans will continue its assessment of service productivity by line and time of day, making recommendations to the Board on strategies to improve the farebox recovery ratio through service changes. In addition, operating costs in areas such as Workers’ Compensation and Medical Insurance will be analyzed with new programs to reduce and/or contain cost growth in these areas. Section VI 5-Year Fiscal Picture 250 Figure VI-7a Operating Ratio – General Public Service Operating Ratio -- General Public Service Fiscal Year Financially Constrained Constrained Excl. New Service Up To Design Standard Unconstrained 2006 19% 20% 21% 18% 2007 19% 20% 22% 20% 2008 19% 20% 23% 23% 2009 19% 19% 22% 22% 2010 18% 18% 22% 21% 2011 18% 18% 21% 21% Figure VI-7b Operating Ratio – Specialized Service Operating Ratio -- Specialized Service Fiscal Year Financially Constrained Up To Design Standard Unconstrained 2006 13% 13% 13% 2007 11% 11% 12% 2008 11% 11% 11% 2009 10% 11% 11% 2010 10% 10% 11% 2011 10% 10% 10% 251 Financially Constrained Plan Current funding supports the Financially Constrained Plan. For this reason, operating costs and revenues, by service type have been included for this scenario, as shown in Figure VI-8a. Figure VI-8a Financially Constrained Plan Financial Information Operating Expense Directly Operated Fixed Route Bus Contracted Fixed Route Bus OmniLink Service Access Service Total Operating Expense Operating Revenues Fixed Route Bus Fares Demand Response Fares Measure I Fare Subsidy Measure I General Subsidy Interest Revenue Advertising Revenue Total Operating Revenues Fare Revenues By Service Type Directly Operated Fixed Route Bus Contracted Fixed Route Bus OmniLink Service Access Service Year 1 FY06 Year 2 FY07 Year 3 FY08 Year 4 FY09 Year 5 FY10 Year 6 FY11 $ 58,723,532 $ 906,905 $ 1,149,746 $ 8,785,994 $ 69,566,176 $ 61,502,410 $ $ 1,402,786 $ 10,433,454 $ 73,338,649 $ $ $ $ $ 63,698,526 1,458,144 10,841,681 75,998,351 $ $ $ $ $ 66,168,736 1,516,140 11,269,481 78,954,357 $ 70,782,846 $ $ 1,582,825 $ 11,759,642 $ 84,125,312 $ $ $ $ $ 74,357,266 1,652,518 12,271,740 88,281,524 $ 10,667,400 $ 1,117,110 $ 273,730 $ 5,066,597 $ 405,809 $ 797,000 $ 18,327,646 $ 10,985,618 $ 1,114,980 $ 256,096 $ 5,392,368 $ 412,302 $ 828,880 $ 18,990,244 $ $ $ $ $ $ $ 11,632,397 1,110,113 259,836 5,714,545 418,898 828,880 19,964,669 $ $ $ $ $ $ $ 11,748,721 1,120,714 255,793 6,063,309 425,601 828,880 20,443,018 $ 12,101,182 $ 1,143,128 $ 258,344 $ 6,425,370 $ 434,113 $ 866,180 $ 21,228,318 $ $ $ $ $ $ $ 12,464,218 1,165,991 266,009 7,084,691 442,795 866,180 22,289,883 $ 10,526,590 $ 140,810 $ 54,240 $ 1,062,870 $ 10,985,618 $ $ 54,240 $ 1,060,740 $ $ $ $ 11,632,397 50,036 1,060,077 $ $ $ $ 11,748,721 50,036 1,070,678 $ 12,101,182 $ $ 51,037 $ 1,092,091 $ $ $ $ 12,464,218 52,058 1,113,933 The operating deficit before application of operating subsidies and capitalization of vehicle maintenance costs is approximately $51 million in FY 2006. LTF funds are used to pay for this deficit, as shown below in Figure VI-8b. Current funding supports the Financially Constrained Plan. Section VI 5-Year Fiscal Picture 252 Figure VI-8 LTF Requirements for the Financially Constrained Plan Financial Information Gross Operating Expenses Operating Revenues Net Operating Expense Less Capitalizated Operations LTF Operations Subsidy Year 1 FY06 $ 69,566,176 $ 18,327,646 $ 51,238,530 $ 9,031,310 $ 42,207,220 Year 2 FY07 $ 73,338,649 $ 18,990,244 $ 54,348,405 $ 11,577,607 $ 42,770,798 Year 3 FY08 $ 75,998,351 $ 19,964,669 $ 56,033,682 $ 12,176,154 $ 43,857,528 Year 4 FY09 $ 78,954,357 $ 20,443,018 $ 58,511,339 $ 11,141,706 $ 47,369,633 Year 5 FY10 $ 84,125,312 $ 21,228,318 $ 62,896,995 $ 11,686,039 $ 51,210,956 Year 6 FY11 $ 88,281,524 $ 22,289,883 $ 65,991,641 $ 12,281,817 $ 53,709,824 Gross Capital Expenses FTA 5307 Reprogrammed FTA 5307 CMAQ & JARC LTF Carryover for Capital FTA 5310 STA LTF Capital Subsidy $ $ $ $ $ $ $ $ 22,774,574 13,045,016 2,837,352 894,086 734,483 507,000 2,417,000 2,339,637 $ 16,698,542 $ 13,045,016 $ 24,244,210 $ 13,045,016 $ 26,937,709 $ 13,045,016 $ 20,572,565 $ 13,045,016 $ $ 9,317,200 $ 9,317,200 $ $ $ 2,217,000 $ 1,044,254 $ $ 2,217,000 $ 2,254,964 $ $ 2,217,000 $ 2,254,964 $ $ 5,250,000 $ - $ 22,140,844 $ 13,045,016 $ $ $ $ $ 5,250,000 $ - Total LTF Subsidy Required Current Year LTF Revenues LTF Carryover/Capital Reserve Current Year LTF Balance Cumulative LTF Balance $ 44,546,857 $ 44,236,857 $ 310,000 $ $ - $ 43,815,052 $ 42,011,052 $ 1,804,000 $ $ - $ 46,112,492 $ 46,112,493 $ $ $ - $ 49,624,597 $ 49,624,597 $ $ $ - $ $ $ $ $ $ $ $ $ $ - - 51,210,956 52,972,328 1,761,372 1,761,372 53,709,824 54,722,817 1,012,993 2,774,365 Figure VI-9 provides performance indicators of cost efficiency and effectiveness for the Financially Constrained Plan by type of service. Figure VI-9 Performance Indicators by Service Type – Financially Constrained Plan Financial Information Farebox Recovery Ratios -- System General Public Services Specialized Transportation Service Operating Costs Per Hour -- System Directly Operated Fixed Route Bus Contracted Fixed Route Bus OmniLink Service Access Service Passengers Per Hour - System Directly Operated Fixed Route Bus Contracted Fixed Route Bus OmniLink Service Access Service Year 1 FY06 18% 19% 13% $ 77.29 $ 84.43 $ 68.00 $ 47.51 $ 52.61 17.8 21.9 15.4 2.0 3.0 Year 2 FY07 18% 19% 11% $ 81.48 $ 86.76 $ $ 57.97 $ 62.48 18.0 22.1 2.0 3.0 Year 3 FY08 18% 19% 11% $ 84.43 $ 89.86 $ $ 60.25 $ 64.92 17.8 21.8 1.8 2.9 Year 4 FY09 18% 19% 10% $ 87.72 $ 93.34 $ $ 62.65 $ 67.48 17.9 22.0 1.8 2.9 Year 5 FY10 17% 18% 10% $ 93.46 $ 99.85 $ $ 65.41 $ 70.42 18.5 22.7 1.8 3.0 Year 6 FY11 17% 18% 10% $ 98.08 $ 104.89 $ $ 68.29 $ 73.48 19.0 23.4 1.9 3.1 The fare ratios by service type shown above in Figure VI-9 are for passenger fares only, and do not include Measure I fare subsidies for seniors and persons with disabilities and advertising revenue. When these are included, the 253 systemwide farebox recovery ratio is about 19 percent for FY 2006 only and 17 to 18 percent thereafter. For this reason,service has been segmented into general public and specialized service for purposes of calculating the farebox recovery ratio for State compliance purposes. In FY 2006 to FY 2009, Omnitrans will need to decrease costs, increase ridership and/or exclude service expansions from the State-mandated farebox recovery calculation. In the three optional plan years (i.e., FY 2009 through FY 2011) Omnitrans will need to have achieved cost reductions and/or increases in ridership and farebox revenues. This objective may be achieved with a reduction in Workers Compensation costs and minor service adjustments, focusing on those services that fail to achieve 75 percent or more of the minimum farebox recovery ratio. Ridership and fare revenue increases may be possible as a result of increasing population, employment and rising fuel costs. Revenue Sources The funding sources assumed in the Financially Constrained Scenario are those currently available to Omnitrans, as described below. This includes existing revenue sources at the federal, state and local level. The level of funding estimated to be available over the next six years is based on the fund estimates provided by the San Bernardino Associated Governments (SANBAG) for fiscal years 20062008 and Omnitrans projections for 2009-2011. Federal Funds At the federal level, TEA-21 provided funding through the Federal Transit Administration (FTA) specifically to support transit operating and capital needs. TEA-21 also provided for the flexible use of funds made available through the Federal Highway Administration (CMAQ and STP). Reauthorization of TEA-21 has been delayed, and some changes in the program may occur once the new Bill is signed into action. The federal transit program, under the Federal Transit Section VI 5-Year Fiscal Picture 254 Administration (FTA), provides for urban area and statewide formula grant programs plus several discretionary programs. FTA Section 5307 Formula Funds This is a formula program with funds apportioned to urbanized areas with populations over 200,000. Funds can only be used for capital projects including the purchase of vehicles and facility maintenance. Section 5307 Funds require a 20 percent local match. Omnitrans receives FTA Section 5307 funds from two urbanized areas (UZA): 1) Los Angeles/Long Beach UZA; and 2) Riverside/San Bernardino UZA. SCAG is the designated recipient. Using federal transit data, SCAG determines the amount of FTA 5307 formula funds apportioned to the areas based on a variety of variables. In the Riverside/San Bernardino UZA, funds are apportioned based on: x Population x Population Density x Revenue Miles In the Los Angeles/Long Beach UZA, funds are apportioned based on the above variables as well as a bus incentive formula that considers overall passenger miles and operating costs. Federal Section 5307 funds apportioned to San Bernardino County are estimated at $17.5 million annually over the Plan period. Approximately $13.1 million of these funds are available to Omnitrans. The remaining $4.4 million are Fixed Guideway Funds used for rail projects sponsored by the Southern California Regional Railway Authority (SCRRA) Metrolink service. Fixed Guideway funds are determined based on revenue miles and directional route miles. In past years, SCRRA required about $1.0 million in Section 5307 Fixed Guideway funds apportioned to San Bernardino County for commuter rail capital purposes. The balance of funds, approximately $3.4 million annually, were made available to Omnitrans. Beginning in FY 2005, however, these funds are now fully utilized by SCRRA for Metrolink service. 255 Due to the uncertainty created by not having an approved federal reauthorization bill, the FTA Section 5307 funds estimated to be available to Omnitrans during the Plan period remain constant at $13.1 million annually. The amount available for capital purposes, however, will fluctuate over the next six years (Appendix D -- Capital Projects), due to the use of these funds for support of ongoing vehicle maintenance activities. While Section 5307 funds are targeted for capital purposes, operating expenses associated with vehicle maintenance may be “capitalized” and paid for with Section 5307 funds, up to 80 percent of total vehicle maintenance costs. FTA Section 5309 Discretionary Funds A FTA Section 5309 grant provides 80 percent of the capital funds and requires a 20 percent local match. These funds are fully discretionary and can be somewhat difficult to acquire. Section 5309 discretionary funds are usually earmarked and appropriated by Congress. Obtaining a Congressional earmark depends on the “clout” of the local delegation and the ability of Omnitrans or other local officials to communicate the need for these funds. In the past, individual jurisdictions and agencies have sought and secured Section 5309 Discretionary Funds. While this approach maximizes the benefits to individual jurisdictions and agencies, such activities are outside established planning processes. Funds secured on an individual basis detract from the amount of funds potentially available to overall transit funding priorities in the County. The Capital Plan outlined in this Plan proposes that SANBAG identify the Chaffey College Transit Center as the highest priority for discretionary funding. This is followed closely by replacement paratransit vehicles and the Mid-Valley Facility. However the Mid-Valley project is dependent on the ability to add new services currently not in the constrained SRTP. Additional discretionary funds would not be programmed outside of the Countywide planning process. This approach will help to ensure that County-wide priorities have been agreed upon through the planning process and that other lower-priority projects do not directly compete for limited discretionary funds. In the past, securing Discretionary Funding in this ad hoc Section VI 5-Year Fiscal Picture 256 manner also has had a significant impact on Omnitrans’ staffing requirements and potentially on FTA Triennial Review compliance findings. As an eligible grant recipient, Omnitrans is called upon to apply for, administer and accept Discretionary Grant funds on behalf of other jurisdictions. This requires the dedication of staff resources charged to the operating budget. Increasing staff to accommodate this additional work has a negative impact on Omnitrans’ ability to maintain cost per hour increases to no more than the increase in the Consumer Price Index (CPI). In addition, all procurements using Federal funds must adhere to specific federal procurement and other compliance requirements. Failure to meet these requirements can result in findings of non-compliance for Omnitrans. FTA Section 5309 funds are limited to capital purchases and fall into three categories: 1) bus or bus facilities; 2) new starts; and 3) rail modernization. Omnitrans is eligible for Section 5309 funds in the bus or bus facilities category as well as the new starts category. These funds are distributed directly by FTA to support capital transit needs including vehicle acquisition, capital equipment and other intermodal transfer facility needs. In the past, Omnitrans has been successful in securing “earmarks” for Section 5309 funds (e.g., Chino and Yucaipa Transcenters in FY04). As noted earlier, Omnitrans is pursuing FTA Section 5309 funds for its Chaffey College Transit Center, Mid-Valley Facility, and replacement Paratransit Vehicles. If other jurisdictions are pursuing Section 5309 funds, these should be identified and included in Countywide funding priorities approved by SANBAG as part of the Short Range Transit Plan and TIP processes. Congestion Mitigation and Air Quality (CMAQ) Funds Certain funds made available through the Federal Highway Administration are considered flexible funds and can be used for transit capital projects. They are the Surface Transportation Program (STP) and the Congestion Mitigation and Air Quality Program (CMAQ). In reality, STP funds are generally used for streets and road projects and are not available for transit. The exception to this rule is discussed under new funding alternatives. 257 The CMAQ program provides funds for projects that contribute to the attainment or maintenance of federal air quality standards. These funds are distributed by SANBAG to all eligible jurisdictions in the County. A wide variety of public agencies are eligible for CMAQ funds, however, Omnitrans has received a set-aside of funds in FY 2008 and FY 2009 for the purchase of vehicles. CMAQ funds are primarily used for capital projects. A portion of CMAQ funding may be used to support the operating expenses for new or expanded transit service but only for the first three years of operation. SANBAG has determined priorities for the $67.4 million in CMAQ funds estimated to be available between FY06 and FY09. Omnitrans has secured a commitment of approximately $18.6 million in CMAQ funds to cover approximately 88 percent of the cost of replacing 32 coaches and 100 paratransit vehicles in FY 2008 and FY 2009. Federal Funds – Other Omnitrans has begun branching out from the traditional transportation funding sources (e.g. FTA Section 5307, FTA Section 5309 and CMAQ) to other Federal Agencies that have or are beginning to provide funding to transportation agencies. Department of Homeland Security – Intercity Bus Security Grant Following September 11, 2001 the President gave a directive to create a comprehensive transportation security strategy. In doing so the Department of Homeland Security created the Intercity Bus Security Grant. The objective of this program is to improve the security for operators and passengers by providing bus security awareness and enhancements in over-the-road buses that are used in intercity fixed-route service as well as other services (e.g., charters). Environmental Protection Agency (EPA) – Brownfield’s Program In response to the increasing number of Brownfield sites EPA created the Brownfield’s Program. A Brownfield site is defined as any site contaminated by a controlled substance, petroleum or a petroleum product excluded from the Section VI 5-Year Fiscal Picture 258 definition of ‘hazardous substance’ and/or mine-scarred land. More than 600,000 properties that were once used for industrial, manufacturing, or commercial uses were lying abandoned or underused due to the suspicion of hazardous substance contamination. Brownfield areas, particularly those in city centers, were contributing to blight and joblessness in surrounding communities. Unknown environmental liabilities were preventing communities, developers, and investors from restoring these properties to productive use and revitalizing impacted neighborhoods. The Brownfield’s Program allows funding to be used to assess land contamination and be used for land clean-up. In addition, the Brownfield’s Program provides a revolving loan fund to help expedite the clean up process. In FY 2005, EPA agreed to assess land contamination at Rialto and E Street for the San Bernardino Intermodal Transit Center. State Funding There are two principal funding sources available from the State of California. Both are administered through the State Transportation Improvement Program (STIP). The first is the Public Transportation Account (PTA). The second is the STIP itself, which is oriented exclusively to capital improvements. State Transit Assistance Funds (STA) The only funds currently available to Omnitrans through the PTA are via the State Transit Assistance Fund (STA) program. STA funds are allocated to SANBAG and to each public operator. Funds allocated to SANBAG are made available to operators based on their service area population. STA funds can be used either for transit operations or capital projects. There are eligibility requirements that must be met in order for a transit operator to receive these funds. The operator must meet the applicable ratio of passenger fares to operating cost. In addition, operators seeking STA for operations must show that their most-recent audited operating cost per revenue vehicle hour does not exceed the 259 prior year or average of the prior three years’ operating cost per revenue hour adjusted by the change in the Consumer Price Index for the same period. Due to the State budget crisis, SANBAG estimates that STA will remain flat through FY 2009, with an estimated apportionment to Omnitrans of $2.2 million annually. Beginning in FY 2010, STA funds are estimated to increase to $7.0 million annually with Proposition 42 funding. The Plan proposes to use these funds to as local match to federally funded capital projects. An additional $3.0 million in prior year unallocated carryover funds are being held in reserve by SANBAG as a contingency in the event that actual STA funds available to the County fall below the forecast $3.0 million in any one year. In the most positive scenario – the provisions of Proposition 42 and fuel taxes are enacted as originally envisioned -Omnitrans could receive an estimated annual increase of $8.3 million annually in STA funds as soon as next fiscal year. Given the current status of State finances, this does not seem likely at this point in time. Section VI 5-Year Fiscal Picture 260 Figure VI-10 Local and Regional Funding By far, the primary source of funding for transit operations at the local level is the Local Transportation Fund (LTF). Within each county, ¼-cent of the sales tax collected is made available to support transit operating and capital projects. Local Transportation Funds In 1972, SB 325 created a fund for transportation purposes. These funds are derived from a ¼-cent sales tax and distributed by SANBAG. These funds are intended to be "transit first" funding, meaning that funds are expected to be spent on transit projects to the extent that such projects are meeting all "transit needs that are reasonable to meet." There is no universally accepted definition of reasonable to meet, and individual Regional Transportation Planning Agencies (RTPA’s) must make their own determination. These funds can be used for capital expenditures or 261 operations or a combination thereof. LTF is apportioned to area cities and the County based on population and transit operators are eligible as long as required farebox ratios are maintained. Projections estimate 5.77 percent growth annually between FY 2006 and FY 2010. A recession is forecast in FY 2011 with a resulting impact on estimated LTF, forecast to grow at 3.4 percent compared to the prior year. In prior years, SANBAG drew $5.5 million annually in LTF to support the commuter rail program. The draw for commuter rail is expected to be $8.2 million in FY 2006 and continue in the $8-$9 million range for FY 2007 through FY 2011. This increase in the use of LTF is for expansion in the number of Metrolink trains serving San Bernardino County. The current practice is to allocate the balance of LTF, after commuter rail needs are met, to Omnitrans. The level of LTF available to Omnitrans in FY 2006 is estimated to be $40.5 million and $42.0 million in FY 2007, exclusive of allocated and unallocated prior year carryover funds. In FY 2008 and FY 2009, LTF funds are forecasted to increase to $46 and $49.6 million, respectively. In FY 2010 and FY 2011, LTF funds are forecasted to increase to $53 and $55 million. Figure VI-11 shows the LTF funding cycle. Section VI 5-Year Fiscal Picture 262 Figure VI-11 Prior year LTF funds totaling $4.8 million are available to Omnitrans to supplement current year revenues. This includes $3.75 million of unallocated LTF available to Omnitrans, pending SANBAG Board action. Measure I Local Sales Tax for Transit The ½-cent sales tax available for transportation projects in San Bernardino County is administered by SANBAG and includes a provision of six percent of funds for the Elderly and Handicapped Program. There is a one percent set-aside for ADA Mediation services and other educational projects in the Valley. Omnitrans is allocated the remainder of these funds to use for fare subsidy and direct services subsidy. This sales tax is estimated to grow at the same rates as the LTF. 263 In FY 2010 the current Measure I Local Sales Tax for Transit will sunset. In November 2004, this Measure was approved for extension by voters and effective in 2010, Measure I will include two percent express bus/BRT, and eight percent to senior and disabled services, including two percent for the creation of a centralized transit services agency (CTSA) and continuation of the training and scholarships educational programs that currently exist. This Plan assumes that Omnitrans will continue to secure its existing share of Measure I Funds as a senior and disabled fare subsidy. These funds are estimated at $5.3 million in FY 2006 with growth of 5.77 percent annually through FY 2010 and 3.4 percent in FY 2011. It is estimated that these fare subsidy funds will reach $7.4 million annually by FY 2011. An additional $0.6 million in funds for BRT service are estimated to be available in FY 2010 and to grow to $2.6 million in FY 2011, the first full year of the Measure I Reauthorization. These funds are assumed as local match for FTA Section 5309 capital funds for the BRT project. A future decision that Omnitrans will need to make is whether to implement the BRT Project on a Pay-As-You-Go Cash Basis or through some other financing mechanism. Also under the Measure I Reauthorization, some $3.1 million in funds will be available for CTSA and educational program purposes in FY 2011. Omnitrans may seek to obtain a portion of these funds to support increased levels of service to seniors who would otherwise not be eligible for ADA service. Under the constrained, up-to-standards and unconstrained plans, Omnitrans would link service expansion to increased Measure I funding. Advertising and Auxiliary Revenues Omnitrans generates revenues from investment income and advertising allowed on its vehicles. On an annual basis, these two sources generate about $1.2 million in revenue that is used for operations. Because of low interest rates, and uncertain economy, these funds are projected to increase at a rate of 1.6 to two percent annually, far below the forecast rate of inflation for the Plan period. A new advertising contract will be awarded in the FY 2007 plan Section VI 5-Year Fiscal Picture 264 year. It is assumed that revenues from this contract will increase by four percent with the new contract. Potential New Revenue Sources Two funding sources are identified as potential opportunities that Omnitrans is currently working on. These include: Dedication of a Local Funding Source – Current Measure I funds, which sunset in 2009, were reauthorized by 80% of the voters in the County in November 2004. Additional funds have been made available to Omnitrans through the extension of Measure I for express bus/BRT and senior/disabled transit services. Surface Transportation Program (STP) Flexible Funds Exchanged for FTA Section 5310 Operating Funds For Access Service – STP funds are highly competitive, but they may be used for transit projects. For example, in Los Angeles County, STP Flex Funds are traded for FTA Section 5310 operating funds and programmed to meet a portion of ADA service provider contract costs. Pursuing STP funds for Access contract service costs is an option that has yet to be explored. Revenue Summary Figure VI-12 provides a summary of existing revenue sources and assumptions for the Financially Constrained Plan. These revenue estimates have been reviewed by SANBAG staff as part of the SRTP development process. 265 Figure VI-12 Summary of Revenue Sources Revenue Category Local Measure I Sales Tax SB Valley Measure I E&H Funds 1% Set-Aside FY05 to FY10; 2% in FY11 (a) 6% E&H Funds for Omnitrans 2% BRT & Express Bus Reauthorization Percentage Increase State Transit Assistance Fund Unallocated Carryover (b) Countywide Allocation SB Valley Allocation (Omnitrans) Mountain/Desert Allocation Percentage Increase Local Transportation Fund (LTF) SB Valley Apportionment SCRRA (per current Bd. Policy) SB Valley Allocation (Omnitrans) Unallocated Carryover (a) Prior Year Carryover (Omnitrans) Percentage Increase FTA Section 5307 SB Fixed Guideway Funds SB Formula Funds (Omnitrans) Total SB Apportionment Section 5307 Percentage Increase FHWA CMAQ Total SB Apportionment Omnitrans Approved Projects Percentage Increase Year 1 Plan FY06 Current Year Budget FY05 Year 2 Plan FY07 Year 3 Plan FY08 Year 4 Plan FY09 Year 5 Plan FY10 $ $ 5,100,000 51,000 $ $ 5,049,000 - $ $ 5,340,327 $ $ 5.77% 5,648,464 $ $ 5.77% $ $ $ $ 3,000,000 3,000,000 2,217,000 783,000 $ $ $ $ 3,000,000 2,417,000 583,000 0% $ $ $ $ 3,000,000 2,217,000 783,000 0% $ $ $ $ $ 46,358,000 7,900,000 38,458,000 9,000,000 2,848,483 $ $ $ $ $ 49,032,857 8,546,000 40,486,857 3,750,000 5.77% $ $ $ $ $ 51,862,052 9,851,000 42,011,052 5.77% $ $ $ 4,405,013 13,045,016 17,450,029 $ $ $ 4,405,013 $ 13,045,016 $ 17,450,029 $ 0% 4,405,013 $ 13,045,016 $ 17,450,029 $ 0% 4,405,013 $ 13,045,016 $ 17,450,029 $ 0% 4,405,013 $ 13,045,016 $ 17,450,029 $ 0% $ $ 9,150,000 - $ $ 9,350,000 $ $ 2% 9,500,000 $ $ 2% 9,700,000 $ 9,317,200 $ 2% 9,900,000 $ 9,317,200 2% Year 6 Plan FY11 $ $ 8,076,155 $ 1,392,441 $ 5,974,381 $ $ 5.77% 6,319,102 $ $ 5.77% 6,683,715 $ 556,976 $ 5.77% $ $ $ $ 3,000,000 2,217,000 783,000 0% $ $ $ $ 3,000,000 2,217,000 783,000 0% $ $ $ $ $ 7,000,000 $ 7,000,000 5,250,000 $ 5,250,000 1,750,000 $ 1,750,000 Prop 42 TCRP/STAF $ $ $ $ $ 54,854,493 8,742,000 46,112,493 5.77% $ $ $ $ $ 58,019,597 8,395,000 49,624,597 5.77% $ $ $ $ $ 61,367,328 8,395,000 52,972,328 5.77% 10,467,600 3,116,900 7,350,700 2,616,900 3.40% $ $ $ $ $ 63,453,817 8,731,000 54,722,817 3.40% 4,405,013 $ 13,045,016 $ 17,450,029 $ 0% 4,405,013 13,045,016 17,450,029 0% 9,900,000 $ 9,900,000 Projects Selection TBD 0% 0% (a) 1% Set-Aside thru all but last quarter of FY 2010 and 2% in FY 2011 for CTSA + $500,000 for Training and Scholarships (b) Unallocated carryover of STA and LTF funds to be used to offset potential transit fund decreases resulting from State budget crisis and/or for one-time costs. Capital Plan Constrained Scenario Omnitrans proposes a six-year capital plan that emphasizes replacement first and includes significant constraints compared to previous expansion plans. The following outlines a capital plan based on a Constrained Funding Scenario. Fixed-Route Vehicles The capital replacement plan for fixed-route vehicles assumes constrained funding. Because of constrained funding, fleet requirements are not projected to change over the next six years, aside from changes in FY06. Section VI 5-Year Fiscal Picture 266 Figure VI-13 Fleet Requirements Financially Constrained Scenario Fleet Requirements 40’ Coaches Inland Empire Mid-Sized Coaches Redlands Trolley Peak 129 6 9 2 FY05 Current Spares Total 25 154 1 7 3 12 1 3 FY06-11 Planned Peak Spares Total 135 26 161 6 1 7 9 3 12 Net Change 7 0 0 2 0 1 3 The spare ratio is 16 percent for directly-operated 40-foot fixed route vehicles, 25 percent for the Inland Empire Connection and mid-sized vehicles, and 33 percent for the Redlands Trolley. During the next six years, 100 fixed-route vehicles will require replacement, based on a 12-year useful life cycle. In FY 2008 and FY 2009 CMAQ will be allocated to Omnitrans for 32 vehicles for a total of $15 million ($12 million CMAQ/$3 million local). Paratransit/Demand Response Vehicles The paratransit/demand response fleet is not anticipated to grow under the constrained financial scenario, except for the seven vehicles for which 5310 funds were received. Fleet requirements are shown below. Figure VI-14 Paratransit/Demand Response Vehicle Requirements Fleet Requirements Paratransit Vehicles Peak 88 FY05 Current Spares Total 13 101 FY06-11 Planned Peak Spares Total 88 13 101 Net Change 0 During the next six years, 185 vehicles will require replacement, due to their four-year life. The useful life assumption for paratransit vehicles is four years based on FTA definitions. CMAQ will be allocated to Omnitrans for replacement of 100 vehicles in FY 2008 and FY 2009 for a total of $8.3 million ($6.6 million CMAQ/$1.6 million local). 267 Mid-Life Repairs Omnitrans’ fixed-route vehicles average more than 50,000 annual miles. As a result, mid-life overhauls are required to ensure that vehicles are kept in top performing order. Funds are only budgeted in FY 2007 and FY 2010 for this program. This includes funds towards the 2001, 2002 and 2004 New Flyers. Capitalization of Preventive Maintenance Costs Federal Transportation Equity Act of the 21st Century (TEA21) Section 5307 funding guidelines allow transit agencies to utilize a portion of these formula funds for preventive maintenance activities. In the past, Omnitrans has capitalized approximately 45 percent of the Maintenance Department’s operating budget. This practice is proposed to continue through the six-year plan period as a necessary strategy for balancing the operating budget in this Constrained Funding Scenario. The alternative is to use 100 percent local funds to balance the operating budget, leaving an insufficient balance of local funds available for match of federal capital funds. The strategy of capitalizing preventive maintenance costs maximizes the use of federal funds in this scenario. Support Vehicles This on-going program replaces existing support vehicles when they reach the end of their useful life. Omnitrans will be leasing vehicles for five-year terms during the life of this SRTP, as it has been determined to be a more cost effective method of vehicle replacement and vehicle maintenance. The cost of the lease and maintenance is included in the overall lease price. However, only the lease cost is included as a capital expense; maintenance costs will be put in the Maintenance Department annual budget. All vehicles will be replaced on a useful-life basis. All vehicles are shown in Figure VI-15. Section VI 5-Year Fiscal Picture 268 Figure VI-15 Support Vehicle Replacement Requirements Support Vehicle Types Relief Vehicles Maintenance Support Vehicles Staff Vehicles Shop Equipment Total Support Vehicles FY06 FY07 FY08 FY09 FY10 FY11 6 15 0 6 0 Total FY 06 to FY11 6 33 2 2 0 2 2 0 8 7 0 13 1 0 2 4 0 0 1 7 0 31 4 15 31 2 12 3 13 76 Facility Improvements Scheduled facility upkeep and improvement projects are estimated to cost $3.5 million over 6 years. This includes $305,000 in FY 2007 for alternative fueling facilities at the East and West Valley and $200,000 in FY08 for LCNG (Liquefied and Compressed Natural Gas) Station maintenance. In addition, a number of smaller interior and exterior facility maintenance projects are planned (e.g., parking lot maintenance, painting of buildings, new carpet, roof maintenance). These projects are aimed at ensuring that facilities are safe and in good repair throughout their useful life. Service Equipment New equipment is needed on an on-going basis to replace and supplement outmoded materials now in use at both the East and West Valley facilities. Items include brake lathes, a fluid management system, methane sensors, automatic external defibrillators, HAZMAT storage containers, and spill and clean-up kits. Office Furniture & Computer Equipment This project includes $100,000 over the six-year plan for office furniture and equipment. On-going Management Information System (MIS) costs associated with system upgrades are estimated to cost $7 million over the six-year period. 269 Revenue Equipment This project includes funding over the six-year plan for the replacement of video equipment on fixed route buses. Transit Enhancements & Passenger Amenities TEA-21 states that one percent of federal Section 5307 apportionments must be spent on “transit enhancements.” Such enhancements include bus shelters, landscaping and other scenic beautification (e.g., tables, benches, trash receptacles, lights), public art, installation of equipment for transporting bicycles on transit vehicles, signage, and enhanced access for persons with disabilities to mass transportation. Over the next six years, Omnitrans proposes to spend $1 million on transit enhancements and related improvements in passenger amenities. Projects proposed are for other on-going improvements to stops and zones, transit centers, and key transfer locations. Transit Security TEA-21 also requires that one percent of federal Section 5307 apportionments be spent on projects that improve transit security. These may include items such as increased lighting at bus stops, camera surveillance of an area within, or adjacent to, the transit system, provision of emergency communication links, security analysis studies, salaries and contracts for personnel involved exclusively in security, and any other project intended to increase the security and safety of the transit system. Omnitrans proposes $1 million in safety and security projects. Projects proposed include preparation of a Safety & Security Program Plan and bus yard and public/employee parking security gate control system, gates, and tire spikes. Funds are also proposed for disaster preparedness and LNG/CNG risk management plans, and on-going security and safety improvement projects. Up-to-Standards Scenario Up-to-Standards are a set of goals that the agency would like to reach. As money and resources become available these goals are achieved. Often the funding does not come all at once however this plan also lets other agencies know plans are in place when and if the money becomes available. Elements that are not included in this scenario due to the uncertainty of when this building will be completed, but will Section VI 5-Year Fiscal Picture 270 be needed none-the-less are additional relief vehicles, office/computer equipment, security expenses, and facility maintenance. Mid-Valley Facility Omnitrans has begun planning for a new mid-Valley facility to accommodate potential growth in the fleet, should operating funds become available. The current facilities can accommodate up to 200 coaches. Beyond this level, a new facility will be needed to store and maintain vehicles. To date, Omnitrans has spent $6.3 million on this project for land purchases and has secured an additional $2.2 million in architectural and engineering services to design the proposed new facility. The Mid Valley Facility is estimated to need $55.72 million if built in FY 2010. Expansion Vehicles To meet the needs shown in the Up-to-Standards scenario, an additional 50 peak coaches will be needed and 13 spares. An estimated $42 million is needed for these coaches. Unconstrained Scenario Unconstrained scenario goes one step beyond Up-toStandards as it looks at the entire service area and tried to meet all the feasible transit needs of San Bernardino Valley. Expansion Vehicles In order to keep pace with the projected growth in population, Omnitrans will need to expand both its fixedroute bus and complementary ADA paratransit services, as outlined in the service and financial plans for the “Unconstrained Scenario.” Omnitrans will require an additional 38 peak transit coaches and eight spares for fixed route operations under the Unconstrained Scenario. In addition, six peak (and one spare) paratransit vehicles are also required. The total cost of these vehicles is estimated at $30 million for coaches and $0.6 million for paratransit vans. Omnitrans will be unable to cover the cost of vehicle expansions without the benefit of discretionary funds. In the Unconstrained Scenario, Omnitrans will be aggressively pursuing Congestion Mitigation and Air Quality (CMAQ) funds to pay for 88.53 percent of the cost of these vehicles, assuming operating dollars are available to implement the services decribed. There is no guarantee, however, that 271 Omnitrans will receive these funds. E Street BRT Major Investment Study The North-South BRT service from Loma Linda to Cal State San Bernardino will closely follow the existing Route 2 alignment. Implementation of this project includes three planning phases: Major Investment Study; Environmental Impact Report; and Preliminary Engineering. Funds for these activities are included in the proposed capital plan for $300,000 in FY 2006. Preliminary cost of the project is estimated at $41,000,000. Capital Plan Summary & Funding Strategy The six-year capital improvement plan is presented in Figure VI-16. It lists each project category and shows the funding required over the six-year plan period to be $128 million. Expansion efforts will require that Omnitrans secure discretionary funding and use new financing mechanisms for local match. And, in order to expand its fleet, Omnitrans will require increased facility space. The costs for expansion projects are not shown in Figure VI-16. These costs were discussed in the capital project section above and include: x Mid-Valley Facility at approximately $55.7 million for construction x E Street BRT at approximately $41 million for construction (note that costs are being refined in a separate study and are currently estimated) x Expansion Vehicles at approximately $73 million. The capital needs shown in Figure VI-16 may be supported with the revenue estimated to be available over the next six years. Proposed funding includes Federal Section 5307 funds estimated to be available to Omnitrans on a formula apportionment basis. These funds require a 20 percent local match. State Transit Assistance Funds (STAF) and a small amount of Local Transportation Funds (LTF) are proposed as the local match. Figure VI-17 shows revenue sources proposed for the capital program relative to the total capital Section VI 5-Year Fiscal Picture 272 program cost. Revenues are sufficient through the life of this plan under the Constrained Scenario. Approximately $129 million is estimated in capital revenues over the six-year period. This does not include potential new discretionary sources or the local match on these funds that may be secured in the future. While funds are sufficient for the Constrained Funding Scenario, additional sources (both operating and capital) will be required for future growth in Omnitrans’ services. The proposed strategy is for Omnitrans to seek Federal Section 5309 funds (or other federal funding) for construction of a new facility with local match to be provided by financing mechanisms for a total of $55.7 million. CMAQ funds have been allocated for vehicle replacements in FY08 for a total of $7.5 million ($6 million CMAQ/$1.5 million local) and in FY09 for a total of $7.5 million ($6 million CMAQ/$1.5 million local). The Constrained Funding Scenario assumes the local match of $3 million in FY 2008 and FY 2009 for vehicle replacement. Discretionary Grants Secured Omnitrans has been successful in garnering support of transit projects, including funding for five replacement paratransit vehicles in FY 2005 and seven expansion paratransit vehicles in FY 2006. Omnitrans will request funding for the projects shown in Figure VI-18. 273 274 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ SERVICE VEHICLES REPL. HEAVY DUTY COACHES EXPAN. HEAVY DUTY COACHES REPL. MEDIUM DUTY COACHES SECURITY PREVENTIVE MAINTENANCE OFFICE EQUIPMENT CAPITALIZATION OF LEASES MIS SBX FACILITY IMPROVEMENTS TRANSIT ENHANCEMENTS ALT. FUELING FACILITIES REVENUE EQUIPMENT REPL. PARA VEHICLES EXPAN. PARA VEHICLES TRANSCENTER DEVELOPMENT MID VALLEY FACILITY GROSS CAPITAL Redlands Trolley & JARC 34,466 $ 43,100 $ $ $ $ $ 894,086 $ 22,774,574 $ $ 21,880,488 $ - 1,415,497 $ 577,822 755,080 $ 521,355 $ - 163,075 $ 356,447 $ 300,000 $ 844,121 $ 89,000 $ 15,000 $ 7,885,149 $ 163,075 $ - - 8,247,801 $ 469,500 $ 2006 $ $ $ $ $ $ $ 16,698,542 $ - 16,698,542 $ - - 1,953,775 $ - 305,000 $ 163,075 $ 465,000 $ 500,000 $ 436,200 $ 93,000 $ 15,525 $ 11,321,532 $ 163,075 $ - - - 894,000 $ 35,672 $ 352,688 $ 2007 36,921 $ 31,000 $ $ $ $ $ $ $ $ 24,244,211 $ - 24,244,211 $ - - 4,157,000 $ - 200,000 $ 163,075 $ 144,937 $ - 692,569 $ 97,000 $ 16,068 $ 11,916,079 $ 163,075 $ - - 6,548,487 $ 78,000 $ 2008 $ 38,212 $ - $ $ $ $ $ $ $ $ 26,937,709 $ - 26,937,709 $ - - 4,157,000 $ - - 163,075 $ 1,560,593 $ - 864,600 $ 100,000 $ 16,631 $ 10,878,631 $ 163,075 $ - - 8,626,142 $ 369,750 $ 2009 Figure VI-16 Six-Year Capital Plan – Constrained Plan $ $ $ STOPS & ZONES TOTAL CAPITAL $ Project SERVICE EQUIPMENT Section VI 5-Year Fiscal Picture $ 39,550 $ - $ $ $ $ $ $ $ 19,822,408 $ - 19,822,408 $ - - - 499,173 $ - 163,075 $ 106,678 $ - 362,910 $ 104,000 $ 17,213 $ 11,418,964 $ 163,075 $ 1,416,018 $ - 5,376,252 $ 155,500 $ 2010 40,934 $ 7,000 $ $ $ $ $ $ $ $ $ 19,898,844 $ - 19,898,844 $ - - - - 370,730 $ 163,075 $ 6,500 $ - 3,732,861 $ 108,000 $ 17,815 $ 12,010,742 $ 163,075 $ - - 2,841,862 $ 436,250 $ 2011 130,376,288 894,086 129,482,202 - 1,415,497 11,022,855 1,020,528 875,730 978,450 2,640,155 800,000 6,933,261 591,000 98,252 65,431,097 978,450 - - 23,392,743 2,403,000 225,755 433,788 Total $ $ $ $ $ $ $ $ $ $ $ $ Annual Capital Program (Shortfall)/Surplus Cumulative Capital Program (Shortfall)/Surplus - 2,417,000 2,339,637 734,483 13,045,016 2,837,352 423,836 470,250 507,000 22,774,574 Year 1 FY06 STA LTF LTF Carryover FTA Section 5307 FTA Section 5307 (FY 02 CA-90-Y098) CMAQ JARC CMAQ/Redlands Trolley FTA Section 5310 Total Capital Revenues Capital Revenues $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 2,217,000 2,254,964 13,045,016 9,317,200 26,834,180 Year 3 FY08 (392,272) $ 2,589,970 (392,272) $ 2,197,698 2,217,000 1,044,254 13,045,016 16,306,270 Year 2 FY07 2,217,000 2,254,964 13,045,016 9,317,200 26,834,180 $ 5,250,000 $ $ $ 13,045,016 $ $ $ $ $ $ 18,295,016 Year 5 FY10 $ 5,250,000 $ $ $ 13,045,016 $ $ $ $ $ $ 18,295,016 Year 6 FY11 378,968 378,968 $ 19,568,000 $ 7,893,819 $ 734,483 $ 78,270,096 $ 2,837,352 $ 18,634,400 $ 423,836 $ 470,250 $ 507,000 $ 129,339,236 Six-Year Total $ (103,529) $ (111,374) $ (1,603,828) $ $ 2,094,169 $ 1,982,796 $ 378,968 $ $ $ $ $ $ $ $ $ $ $ Year 4 FY09 Figure VI-17 Revenues for the Six-Year Capital Plan 275 Expan. Heavy Duty Coaches Mid Valley Facility BRT Chaffey Transit Center Yucaipa Transit Center Approved Discretionary Grants & Other Discretionary Requests Repl. Paratransit Vehicles Expan. Paratransit Vehicles Repl. Heavy Duty Coaches Section VI 5-Year Fiscal Picture 276 FY06 * Funding has been awarded. $1,200,000 ** $ 43,200,000 ** $ 221,250 * $ 364,000 * $1,750,000 ** FY05 FY09 $ 1,750,000 ** $ 1,800,000 ** FY08 ** Funding has or will be requested. FY07 Figure VI-18 Discretionary Funding FY10 FY11 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ SERVICE EQUIPMENT STOPS & ZONES SERVICE VEHICLES REPL. HEAVY DUTY COACHES EXPAN. HEAVY DUTY COACHES REPL. MEDIUM DUTY COACHES PREVENTIVE MAINTENANCE OFFICE EQUIPMENT CAPITALIZATION OF LEASES MIS SBX FACILITY IMPROVEMENTS TRANSIT ENHANCEMENTS ALT. FUELING FACILITIES REVENUE EQUIPMENT REPL. PARA VEHICLES EXPAN. PARA VEHICLES TRANSCENTER DEVELOPMENT MID VALLEY FACILITY TOTAL SECURITY Project 34,466 $ 43,100 $ $ $ $ 29,886,934 $ - 1,415,497 $ 577,822 $ 755,080 $ 521,355 $ - 163,075 $ 356,447 $ 300,000 $ 844,121 $ 89,000 $ 15,000 $ 7,885,149 $ 163,075 $ - 8,006,445 $ 8,247,802 $ 469,500 $ 2006 $ $ $ $ $ 38,927,462 $ 13,930,000 $ - - 1,953,775 $ - 305,000 $ 163,075 $ 465,000 $ 500,000 $ 436,200 $ 93,000 $ 15,525 $ 11,321,532 $ 163,075 $ - 8,286,670 $ - 906,250 $ 35,672 $ 352,688 $ 2007 36,921 $ 31,000 $ $ $ $ $ $ 49,894,751 $ 13,930,000 $ - - 4,157,000 $ - 200,000 $ 163,075 $ 144,937 $ - 692,569 $ 97,000 $ 16,068 $ 11,916,079 $ 163,075 $ - 8,576,704 $ 9,692,323 $ 78,000 $ 2008 $ 38,212 $ - $ $ $ $ $ $ 50,294,066 $ 13,930,000 $ - - 4,157,000 $ - - 163,075 $ 1,560,593 $ - 864,600 $ 100,000 $ 16,631 $ 10,878,631 $ 163,075 $ - 8,194,051 $ 9,858,448 $ 369,750 $ 2009 Figure VI-19 Six-Year Capital Plan - Up-to-Standards $ 39,550 $ - $ $ $ $ 52,555,853 $ 13,930,000 $ - - 2,166,175 $ 499,173 $ - 163,075 $ 106,678 $ - 362,910 $ 104,000 $ 17,213 $ 11,418,964 $ 163,075 $ 1,416,018 $ 8,480,843 $ 13,532,679 $ 155,500 $ 2010 40,934 $ 7,000 $ $ $ $ $ $ $ $ 31,839,723 $ - - - 2,242,000 $ - 370,730 $ 163,075 $ 6,500 $ - 3,732,861 $ 108,000 $ 17,815 $ 12,010,742 $ 163,075 $ - - 12,540,741 $ 436,250 $ 2011 253,398,789 55,720,000 1,415,497 577,822 15,431,030 1,020,528 875,730 978,450 2,640,155 800,000 6,933,261 591,000 98,252 65,431,097 978,450 - 41,544,713 45,624,191 2,415,250 225,755 433,788 Total 277 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ STOPS & ZONES SERVICE VEHICLES REPL. HEAVY DUTY COACHES EXPAN. HEAVY DUTY COACHES REPL. MEDIUM DUTY COACHES PREVENTIVE MAINTENANCE OFFICE EQUIPMENT CAPITALIZATION OF LEASES MIS SBX FACILITY IMPROVEMENTS TRANSIT ENHANCEMENTS ALT. FUELING FACILITIES REVENUE EQUIPMENT REPL. PARA VEHICLES EXPAN. PARA VEHICLES YUCAIPA TRANSCENTER MID VALLEY FACILITY TOTAL SECURITY Project SERVICE EQUIPMENT Section VI 5-Year Fiscal Picture 278 34,466 $ 43,100 $ $ $ $ 35,343,502 $ - 1,415,497 $ 577,822 $ 755,080 $ 435,000 $ - 163,075 $ 356,447 $ 300,000 $ 844,121 $ 89,000 $ 15,000 $ 7,885,149 $ 163,075 $ - 13,549,368 $ 8,247,802 $ 469,500 $ 2006 $ $ $ $ 45,262,436 $ 13,930,000 $ - 598,048 $ 1,953,775 $ - 305,000 $ 163,075 $ 465,000 $ 500,000 $ 436,200 $ 93,000 $ 15,525 $ 11,321,532 $ 163,075 $ - 14,023,596 $ - 906,250 $ 35,672 $ 352,688 $ 2007 36,921 $ 31,000 $ $ $ $ $ 65,969,769 $ 13,930,000 $ - - 4,044,300 $ - 200,000 $ 163,075 $ 144,937 $ 10,250,000 $ 692,569 $ 97,000 $ 16,068 $ 11,916,079 $ 163,075 $ - 14,514,422 $ 9,692,323 $ 78,000 $ 2008 $ 38,212 $ - $ $ $ $ $ 67,401,292 $ 13,930,000 $ - - 4,185,850 $ - - 163,075 $ 1,560,593 $ 10,250,000 $ 864,600 $ 100,000 $ 16,631 $ 10,878,631 $ 163,075 $ - 15,022,427 $ 9,858,448 $ 369,750 $ 2009 Figure VI-20 Six-Year Capital Plan – Unconstrained $ 39,550 $ - $ $ $ $ 68,667,312 $ 13,930,000 $ - - 2,166,175 $ - - 163,075 $ 106,678 $ 10,250,000 $ 362,910 $ 104,000 $ 17,213 $ 11,418,964 $ 163,075 $ 1,416,018 $ 14,841,475 $ 13,532,679 $ 155,500 $ 2010 40,934 $ 7,000 $ $ $ $ $ $ $ 42,089,723 $ - - - 2,242,000 $ - 370,730 $ 163,075 $ 6,500 $ 10,250,000 $ 3,732,861 $ 108,000 $ 17,815 $ 12,010,742 $ 163,075 $ - - 12,540,741 $ 436,250 $ 2011 324,734,034 55,720,000 1,415,497 1,175,870 15,347,180 435,000 875,730 978,450 2,640,155 41,800,000 6,933,261 591,000 98,252 65,431,097 978,450 - 71,951,288 45,624,191 2,415,250 225,755 433,788 Total Notes: 279 Appendix - A Glossary and Acronyms Access A demand responsive, curb-tocurb service operated by Omnitrans and available to ADAcertified individuals or persons with disabilities holding and Omnitrans D-Card. APC Automatic Passenger Counters. Automatic electronic equipment installed on a limited number of buses. The APCs count passengers boarding and alighting at each stop. Deadhead Deadhead is the time or distance that a bus must travel when it is not in service. Deadhead can occur between the garage and the start or end of a route, or when a bus must travel between two routes. GIS Geographic Information Systems is the generic name applied to a category of software that conducts spatial analysis and plots the results on maps. The leading provider of GIS software is ESRI, which has its headquarters in Redlands. Headway Headway is the elapsed time between buses operating on the same route, in the same direction. Headways on most Omnitrans routes are 15, 30, or 60 minutes. Interline The integration of more than one bus route into a single schedule. When two routes are interlined, a specific bus would complete a trip on the first route, and then proceed to the second route before returning to the first route. The integration is transparent to the riders. Layover or Recovery Time provided during the scheduled operation of a bus to provide time for the bus to regain the correct schedule (e.g. if a bus is operating late or early), or to provide a short break for the driver. LIM The acronym refers to LowIncome and Minority populations that are guaranteed equal access to services funded by the Federal Government under Title VI. Omnilink A demand responsive, curb-tocurb service available to the general public in three specific areas: Yucaipa, Grand Terrace and Chino Hills. PASTACC The Public and Specialized Transportation Advisory and Coordination Council [PASTACC] is the SANBAG-sponsored advisory body established under the California Transportation Development Act §92238. PASTACC brings together public transit operators and social service transportation providers to discuss the mobility issues and challenges that confront seniors, persons with disabilities or persons of limited means. PCA A Personal Care Attendant is someone who travels with ADAcertified passengers to provide additional care. Platform Hours All of the time that a bus and coach operator as scheduled to be on duty. It includes revenue and non-revenue time as well as any layovers. Pulsing Most routes operated by Omnitrans have timed connections at transcenters. A pulse occurs when buses on several routes all arrive and depart a specific transcenter at the same time. Regional Express Regional Express, the name applied to Route 90. This route connects Montclair, San Bernardino and Riverside. Revenue Hours Time that a bus and coach operator or bus driver are scheduled to be on duty and operating on a route. It includes layover time, but not deadhead. Running Times Running time is the actual travel time it takes for a bus to travel between two fixed points. It usually refers to the travel time between terminals or between timepoints. Through Passengers Passengers that stay on a bus as it passes through a terminal. Through Routing Similar to interlining, but in this case, the two halves of the route share a common route number so that it appears as a single through route. Timepoints A bus stop designated in the timetable by having a specific arrival and/or departure time. Tripper A bus that comes out of the garage to make a single trip to cover a peak load situation or to provide a mid-route deviation once or twice a day (such as a special school trip) is a tripper. Transcenter A major transfer point where buses are timed to make connections. Appendix - B Current Vehicle Listing and Description of Coaches Detailed Listing Equipment # 0001 0002 0003 0004 0005 0006 0007 0008 0009 0010 0011 0012 0013 0014 0015 0016 0017 0018 0019 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 0040 0041 0042 0043 0044 0101 0102 Total Vehicles in Series: 120 Year of Manufacture 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2001 2001 Usage: Local Fixed Route Services Fuel Type: CNG Wheelchair Tiedown Positions: 2 Seats: 37 Width: 10.3 Dimensions - Length: 39.9 - 40.8 Manufacture Years: 2000 - 2004 Series Summary Manufacturer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer Model # C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF License # 382013 382012 382010 382011 381997 382009 381986 382027 381996 381998 381988 382000 381985 381987 382026 381999 382002 382023 382001 381994 381989 382024 433809 382025 382022 382021 382020 382019 382028 382004 382029 382003 382006 433808 381995 382008 382018 382007 381993 381992 382017 381991 382005 382016 1041920 1041917 Mileage as of 7/23/2004 186,413.00 114,850.00 222,847.00 219,891.00 215,374.00 211,763.00 221,295.00 210,590.00 221,774.00 216,508.00 221,830.00 215,869.00 217,569.00 220,712.00 201,681.00 205,985.00 218,806.00 210,742.00 212,260.00 212,787.00 213,270.00 204,703.00 211,130.00 219,964.00 225,134.00 207,675.00 222,895.00 224,335.00 226,452.00 215,549.00 227,178.00 202,215.00 208,192.00 208,286.00 212,084.00 205,573.00 222,798.00 226,969.00 213,326.00 223,650.00 216,231.00 225,838.00 226,809.00 211,837.00 184,439.00 177,600.00 Newflyer Series Coaches Fuel Type CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG Passenger Capacity 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 Estimated Replacement Year 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2013 2013 Detailed Listing Year of Manufacture 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2001 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 Equipment # 0103 0104 0105 0106 0107 0108 0109 0110 0111 0112 0113 0114 0115 0116 0117 0118 0119 0120 0121 0122 0123 0124 0125 0126 0127 0131 0132 0133 0134 0135 0136 0137 0138 0139 0140 0141 0151 0152 0153 0154 0155 0156 0157 0158 0159 0160 Total Vehicles in Series: 120 Usage: Local Fixed Route Services Fuel Type: CNG Wheelchair Tiedown Positions: 2 Seats: 37 Width: 10.3 Dimensions - Length: 39.9 - 40.8 Manufacture Years: 2000 - 2004 Series Summary New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer Manufacturer C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF Model # 1023548 1041921 1041916 1041918 1041919 1023545 1023544 1023543 1023542 1023540 1023541 1023539 1023546 1041928 1023547 1041932 1041930 1041929 1041931 1041927 1041926 1041925 1041924 1041923 1041922 1120293 1120291 1120290 1120289 1120288 1120287 1120286 1120285 1120292 1120284 1120283 1177111 1177110 1177081 1177080 1177093 1177102 1177103 1177107 1177096 1177106 License # 171,861.00 178,625.00 181,088.00 181,801.00 181,805.00 182,735.00 180,821.00 177,974.00 185,496.00 184,258.00 180,780.00 176,446.00 179,453.00 167,945.00 178,869.00 178,432.00 176,645.00 176,253.00 183,093.00 176,726.00 183,054.00 175,766.00 177,216.00 140,972.00 174,290.00 141,166.00 146,479.00 152,231.00 142,763.00 149,381.00 141,986.00 148,667.00 153,949.00 144,329.00 147,079.00 150,220.00 33,634.00 31,641.00 34,219.00 35,142.00 31,302.00 31,777.00 34,278.00 32,974.00 31,419.00 34,074.00 Mileage as of 7/23/2004 Newflyer Series Coaches CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG Fuel Type 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 Passenger Capacity 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2015 2015 2015 2015 2015 2015 2015 2015 2015 2015 Estimated Replacement Year Detailed Listing Year of Manufacture 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2004 2004 2004 2004 2004 2004 2004 2004 2004 2004 2004 2004 2004 2004 2004 2004 Equipment # 0161 0162 0163 0164 0165 0166 0167 0168 0169 0170 0171 0172 0181 0182 0183 0184 0185 0186 0187 0188 0189 0190 0191 0192 0193 0194 0195 0196 Total Vehicles in Series: 120 Usage: Local Fixed Route Services Fuel Type: CNG Wheelchair Tiedown Positions: 2 Seats: 37 Width: 10.3 Dimensions - Length: 39.9 - 40.8 Manufacture Years: 2000 - 2004 Series Summary New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer New Flyer Manufacturer C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF C40LF Model # 1177105 1177104 1177112 1177097 1177113 1177098 1177099 1177100 1177101 1177108 1177109 1177094 License # 33,909.00 32,656.00 30,404.00 30,470.00 31,120.00 32,845.00 34,159.00 30,026.00 30,317.00 25,958.00 32,525.00 33,441.00 Mileage as of 7/23/2004 Newflyer Series Coaches CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG Fuel Type 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 Passenger Capacity 2015 2015 2015 2015 2015 2015 2015 2015 2015 2015 2015 2015 2016 2016 2016 2016 2016 2016 2016 2016 2016 2016 2016 2016 2016 2016 2016 2016 Estimated Replacement Year Detailed Listing Total Vehicles in Series: 3 Equipment # 0045 0046 0047 Year of Manufacture 2000 2000 2000 Manufacturer New Flyer New Flyer New Flyer Model # C40LF C40LF C40LF Usage: Local Fixed Route Services - Downtown San Bernardino Fuel Type: Gasoline/Electric Wheelchair Tiedown Positions: 2 Seats: 37 Width: 10.3 Dimensions - Length: 40.8 Manufacture Years: 2000 Series Summary License # 1140417 1113943 Mileage as of 7/23/2004 12,879.00 9,085.00 0.00 Fuel Type Gasoline/Electric Gasoline/Electric Gasoline/Electric Newflyer Hybrid Series Coaches Passenger Capacity 37 37 37 Estimated Replacement Year 2012 2012 2012 Detailed Listing Equipment # 700 701 702 703 704 705 706 707 708 709 710 711 712 713 714 715 716 717 718 719 720 721 722 723 Total Vehicles in Series: 24 Year of Manufacture 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 1996 Usage: Local Fixed Route Services Fuel Type: CNG Wheelchair Tiedown Positions: 2 Seats: 37 Width: 10.0 Dimensions - Length: 40.8 Manufacture Years: 1996 Series Summary Manufacturer Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Orion Model # 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 05.501 License # 496883 36530 496887 36531 36536 36529 496886 496888 496890 496889 496884 496885 496882 496881 36535 36540 36532 36537 36534 36528 36538 36533 36539 36503 Mileage as of 7/23/2004 324,915.00 270,394.00 303,482.00 328,472.00 298,991.00 287,074.00 288,762.00 322,432.00 330,151.00 312,952.00 330,264.00 332,121.00 272,514.00 307,311.00 311,807.00 303,288.00 297,622.00 305,940.00 291,471.00 253,345.00 295,512.00 257,570.00 283,163.00 290,921.00 Orion Series Coaches Fuel Type CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG Passenger Capacity 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 Estimated Replacement Year 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 Detailed Listing Equipment # 1643 1647 1664 1670 1673 1675 1681 1682 1683 2684 2685 2686 2687 2688 2689 2690 2691 2692 2693 2694 2695 2696 2697 2698 Total Vehicles in Series: 23 Year of Manufacture 1992 1992 1992 1992 1992 1992 1992 1992 1992 1993 1993 1993 1993 1993 1993 1993 1993 1993 1993 1993 1993 1993 1993 1993 Usage: Local Fixed Route Services Fuel Type: Diesel Wheelchair Tiedown Positions: 2 Seats: 37 Width: 10.0 Dimensions - Length: 40.0 - 40.3 Manufacture Years: 1992-1993 Series Summary Manufacturer TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC TMC Model # T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 T80206 License # 293361 293362 293372 293397 293399 293401 293377 293378 293381 380357 380358 380359 380360 380361 380362 380363 1057385 380365 380366 380367 380368 380369 380370 380371 Mileage as of 7/23/2004 624,257.00 614,775.00 566,336.00 579,271.00 578,557.00 561,234.00 562,964.00 577,544.00 573,025.00 499,265.00 496,137.00 510,533.00 474,814.00 484,149.00 510,407.00 520,857.00 441,999.00 518,530.00 510,203.00 476,256.00 457,378.00 421,722.00 444,422.00 453,782.00 TMC Series Coaches Fuel Type Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Diesel Passenger Capacity 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 37 Estimated Replacement Year 2004 2004 2004 2004 2004 2004 2004 2004 2004 2005 2005 2005 2005 2005 2005 2005 2005 2005 2005 2005 2005 2005 2005 2005 Detailed Listing Total Vehicles in Series: 3 Equipment # 1101 1102 1103 Usage: Redlands Trolley Fuel Type: CNG Wheelchair Tiedown Positions: 2 Seats: Width: Dimensions - Length: Manufacture Years: 2003 Series Summary Year of Manufacture 2003 2003 2003 Manufacturer Speciality Speciality Speciality Model # Trolley Trolley Trolley License # 1163019 1163018 1163017 Mileage as of 7/23/2004 13,361.00 19,034.00 14,624.00 Specialty Series Coaches Fuel Type CNG CNG CNG Passenger Capacity 37 37 37 Estimated Replacement Year 2015 2015 2015 Detailed Listing Total Vehicles in Series: 7 Equipment # 9701 9702 9703 9704 9705 9706 9707 Year of Manufacture 1997 1997 1997 1997 1997 1997 1997 Usage: Regional Express Fuel Type: CNG Wheelchair Tiedown Positions: 2 Seats: 37 Width: 10.0 Dimensions - Length: 40.6 Manufacture Years: 1997 Series Summary Manufacturer Neoplan Neoplan Neoplan Neoplan Neoplan Neoplan Neoplan Model # AN440 AN440 AN440 AN440 AN440 AN440 AN440 License # E989608 E989612 E989613 E989609 E989611 E989610 E989607 Mileage as of 7/23/2004 495,614.00 551,673.00 511,477.00 374,614.00 381,569.00 378,798.00 507,896.00 Neoplan Series Coaches Fuel Type Diesel Diesel Diesel Diesel Diesel Diesel Diesel Passenger Capacity 37 37 37 37 37 37 37 Estimated Replacement Year 2009 2009 2009 2009 2009 2009 2009 Detailed Listing Year of Manufacture 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 Equipment # 501 502 503 504 505 506 507 508 509 510 511 512 Total Vehicles in Series: 12 Usage: Local Fixed Route Fuel Type: CNG Wheelchair Tiedown Positions: 2 Seats: Width: Dimensions - Length: Manufacture Years: 2003 Series Summary Thomas Thomas Thomas Thomas Thomas Thomas Thomas Thomas Thomas Thomas Thomas Thomas Manufacturer SLF232G SLF232G SLF232G SLF232G SLF232G SLF232G SLF232G SLF232G SLF232G SLF232G SLF232G SLF232G Model # 1171478 1171479 1171443 1171444 1171445 1171446 1171447 1171448 171480 1171481 1171482 1171483 License # 46,309.00 56,032.00 54,903.00 50,542.00 26,842.00 46,532.00 52,541.00 48,821.00 54,155.00 45,306.00 51,396.00 42,560.00 Mileage as of 7/23/2004 Thomas Series Coaches CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG CNG Fuel Type Passenger Capacity 2015 2015 2015 2015 2015 2015 2015 2015 2015 2015 2015 2015 Estimated Replacement Year Detailed Listing Equipment # A0811 A0815 A0816 A0821 A0823 A0824 A0826 A0827 A0828 A0829 A0830 A0831 A0832 A0833 A0834 A0835 A0836 A0837 A0838 A0839 A0840 A0841 A0842 A0843 A0844 A0845 A0846 A0847 A0848 A0849 A0850 A0851 A0852 A0853 A0854 A0855 A0856 A0857 A0858 A0917 A0918 A0919 A0920 A0921 A0922 A0923 Total Vehicles in Series: 90 Year of Manufacture 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 Usage: Demand Response Fuel Type: Gasoline Wheelchair Tiedown Positions: 3 Seats: Width: Dimensions - Length: Manufacture Years: 2000 Series Summary Manufacturer Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Model # Van Van Van Van Van Van Van Van Van Van Van Van Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Van Van Van Van Van Van Van Van Van Van Van Van License # E1055413 E1055412 E1055414 E1055411 E1055156 E1055153 E1055451 E1055491 E1055456 E1055163 E1055162 E1055493 E1055490 E1055160 E1055496 E1055498 E1055460 E1055494 E1055489 E1055452 E1055495 E1055492 E1055154 E1055197 E1055205 E1055150 E1055166 E1055172 E1055168 E1055169 E1055167 E1055206 E1055204 E1055260 E1055363 E1055364 E1055283 E1055365 E1055467 E1055441 E1055437 E1055410 E1055408 E1055431 E1055409 E1055428 Mileage as of 7/23/2004 177,109.00 164,020.00 138,661.00 165,917.00 164,022.00 161,375.00 145,755.00 164,584.00 162,445.00 161,621.00 170,151.00 136,455.00 135,570.00 150,574.00 167,315.00 144,524.00 126,839.00 136,319.00 153,289.00 153,268.00 160,464.00 147,226.00 164,788.00 163,790.00 150,719.00 152,473.00 149,912.00 175,102.00 140,011.00 124,019.00 140,953.00 146,747.00 154,250.00 128,724.00 156,422.00 115,502.00 118,916.00 169,751.00 131,328.00 144,183.00 133,321.00 136,972.00 126,501.00 113,636.00 139,800.00 124,627.00 Ford Goshen Series Coaches Fuel Type Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Passenger Capacity Estimated Replacement Year 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 Detailed Listing Year of Manufacture 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 Equipment # A0924 A0925 A0926 A0927 A0928 A0929 A0930 A0931 A0932 A0933 A0934 A0935 A0936 A0937 A0938 A0939 A0940 A0941 A0942 A0943 A0944 A0945 A0946 A0947 A0948 A0949 A0950 A0951 A0952 A0953 A0954 A0955 A0956 A0957 A0958 A0959 A0960 A0629 A0630 A0631 A0632 A0634 A0635 A0636 Total Vehicles in Series: 90 Usage: Demand Response Fuel Type: Gasoline Wheelchair Tiedown Positions: 3 Seats: Width: Dimensions - Length: Manufacture Years: 2000 Series Summary Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Ford GOSHEN GCII Manufacturer Van Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Minibus Van Van Van Van Van Van Van Van Van Van Van Van Van Van Van Van Van Van Van Van Van Van Van Van Van Van Model # E1055427 E1055164 E1055207 E1055170 E1055165 E1055157 E1055254 E1055155 E0155171 E1055497 E1055161 1055173 E1055487 E1055251 E1055199 E1055250 E1055198 E1055259 E1055368 E1055366 E1055367 E1055287 E1055281 E1055286 E1055282 E1055285 E1055284 E1055220 E1055312 E1055313 E1055311 E1055310 E1055314 E1068106 E1068104 E1068105 E1055322 E1055453 E1055479 E1055455 E1055465 E1055201 E1055454 E1055457 License # 128,023.00 124,123.00 121,833.00 115,151.00 127,970.00 127,269.00 129,253.00 128,652.00 121,044.00 137,132.00 117,746.00 113,016.00 123,801.00 115,963.00 133,843.00 120,037.00 126,555.00 126,738.00 138,448.00 121,372.00 125,211.00 139,631.00 150,336.00 124,126.00 130,721.00 122,091.00 120,021.00 122,240.00 123,615.00 114,350.00 119,416.00 148,836.00 128,751.00 112,369.00 129,530.00 142,829.00 128,986.00 122,703.00 132,155.00 110,106.00 145,582.00 127,619.00 118,869.00 120,415.00 Mileage as of 7/23/2004 Ford Goshen Series Coaches Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Fuel Type Passenger Capacity 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 Estimated Replacement Year Detailed Listing Equipment # AO859 AO860 AO861 AO862 AO863 AO864 AO865 AO637 AO638 AO639 Total Vehicles in Series: 10 Year of Manufacture 2004 2004 2004 2004 2004 2004 2004 2004 2004 2004 Usage: Demand Response Fuel Type: Gasoline Wheelchair Tiedown Positions: 3 Seats: Width: Dimensions - Length: Manufacture Years: 2004 Series Summary Manufacturer Eldorado Eldorado Eldorado Eldorado Eldorado Eldorado Eldorado Eldorado Eldorado Eldorado Model # Areotech Areotech Areotech Areotech Areotech Areotech Areotech Areotech Areotech Areotech License # E1150946 E1174168 E1174169 E1174170 E1174171 E1150948 E1174172 E1150945 E1150947 E1150949 Mileage as of 7/23/2004 1,438.00 1,439.00 1,444.00 1,460.00 1,446.00 1,438.00 1,438.00 1,445.00 1,614.00 1,589.00 El Dorado Series Coaches Fuel Type Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Gasoline Passenger Capacity Estimated Replacement Year 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 Detailed Listing Total Vehicles in Series: 1 Equipment # 5876 Year of Manufacture 1958 Usage: Service Promotion Fuel Type: Diesel Wheelchair Tiedown Positions: Seats: Width: Dimensions - Length: Manufacture Years: 1958 Series Summary Manufacturer GM Model # TDH4801 License # E1023483 Mileage as of 7/23/2004 N/A GM Series Coaches Fuel Type Diesel Passenger Capacity Estimated Replacement Year N/A Appendix - C Transcenters and Facilities Descriptions Fourth Street Transit Mall San Bernardino, California Location On Fourth Street and “E” Street in Downtown San Bernardino. Description The Transit Mall spreads over a four-block area and includes “E” Street as part of the transit mall. There are several regional connections which include MARTA and VVTA. Facility Amenities Amenity Yes/No Number of Bus Bays Yes Public Restrooms No Telephones Yes Lighting Yes Shelters Yes Benches Yes Bicycle Racks No Information Kiosks Yes Public Art Features No Landscaping No Parking Available No ADA Compliance Yes Available Driver Amenities No Details There are a total of 14 bus bays. Wall panels in shelters with bus route info and maps. Ridership Information Monday - Friday Pax Daily Saturday Pax Daily Sunday Pax Daily 4,615 2,196 1,596 Public Transit Service Omnitrans Rts. 1, 2, 3, 4, 5, 7, 8, 9, 10, 11, 14, 15, 90, 201, 202 Neighboring Transit Agencies Metrolink Commuter Train Service VVTA Commuter No MARTA Off the Mountain Service Site Information Historic Site Information None Current surrounding land use Commercial - Retail and Office Planned surrounding land use Commercial - Retail and Office Redlands Mall Redlands, California Location Redlands Boulevard and Orange Ave. Description The Transfer Center is located next to the Redlands Mall in Downtown Redlands. Omnitrans fixed-route, Redlands Trolley, and Riverside Transit Agency currently stop at the Redlands Mall. Facility Amenities Amenity Yes/No Number of Bus Bays Yes Public Restrooms No Telephones No Lighting Yes Shelters Yes Benches Yes Bicycle Racks No Information Kiosks Yes Public Art Features No Landscaping No Parking Available No ADA Compliance Yes Available Driver Amenities No Details There are a total of 5 bus bays at this on-street facility. Ridership Information Monday - Friday Pax Daily Saturday Pax Daily Sunday Pax Daily 758 355 185 Public Transit Service Omnitrans Rts. 8, 9, 15, 19, Redlands Trolley Red and Blue Lines Neighboring Transit Agencies RTA Route 36 Metrolink Commuter Train Service No Site Information Historic Site Information None Current surrounding land use Commercial Planned surrounding land use Mixed-use residential/ commercial Fontana Metrolink Station Fontana, California Location 16777 Orange Way, Fontana, CA 92335 Description This off-street facility allows transfers for Omnitrans fixed-route service as well as Metrolink commuter rail service. This facility is one of the busiest transfer locations second only to the Fourth Street Transit Mall in San Bernardino. Facility Amenities Amenity Yes/No Number of Bus Bays Yes Public Restrooms Yes Telephones Yes Lighting Yes Shelters Yes Benches Yes Bicycle Racks Yes Information Kiosks Yes Public Art Features No Landscaping Yes Parking Available Yes ADA Compliance Yes Available Driver Amenities Yes Details There are a total of 9 bus bays. Ridership Information Monday - Friday Pax Daily Saturday Pax Daily Sunday Pax Daily 3,098 1,357 843 Public Transit Service Omnitrans Rts. 10, 14, 15, 19, 20, 61, 66, 67, 71, 140 Neighboring Transit Agencies No Metrolink Commuter Train Service San Bernardino Line Site Information Historic Site Information None Current surrounding land use Residential (single and multifamilyt), commercial Planned surrounding land use Residential (Senior Housing), commercial South Fontana Transcenter Fontana, California Location Sierra Avenue and Marygold Avenue Description This on-street facility is adjacent to Kaiser Hospital as well as several shopping centers on Sierra Avenue. There are also a number of residential units around this transcenter. Facility Amenities Amenity Yes/No Number of Bus Bays Yes Public Restrooms No Telephones No Lighting Yes Shelters Yes Benches Yes Bicycle Racks No Information Kiosks Yes Public Art Features No Landscaping No Parking Available No ADA Compliance Yes Available Driver Amenities No Details There are a total of 4 bus bays. Ridership Information Monday - Friday Pax Daily Saturday Pax Daily Sunday Pax Daily 753 513 321 Public Transit Service Omnitrans Rts. 19, 20, 28, 29, 61, 71, 90 Neighboring Transit Agencies No Metrolink Commuter Train Service No Site Information Historic Site Information None Current surrounding land use Planned surrounding land use Hospital, residnetial, commercial Hospital, residnetial, commercial Ontario Transcenter Ontario, California Location Sultana Avenue and D Street Description This on-street facility is located near the Ontario Civic Center, La Verne Law School, and residential areas all near Downtown Ontario. Facility Amenities Amenity Yes/No Number of Bus Bays Yes Public Restrooms No Telephones No Lighting Yes Shelters Yes Benches Yes Bicycle Racks No Information Kiosks No Public Art Features No Landscaping No Parking Available No ADA Compliance Yes Available Driver Amenities No Details There are a total of 6 bus bays. Ridership Information Monday - Friday Pax Daily Saturday Pax Daily Sunday Pax Daily 1,321 560 450 Public Transit Service Omnitrans Rts. 61, 62, 63, 67, 70, 75 Neighboring Transit Agencies No Metrolink Commuter Train Service No Site Information Historic Site Information None Current surrounding land use Residential, commercial. Planned surrounding land use High-density mixed use (residential and commercial). Montclair Transcenter Montclair, California Location 5091 Richton Road, Montclair, CA 91763 Description This off-street facility provides transfer connections with several Foothill Transit routes as well as Metrolink commuter rail. The proposed Gold Line extentsion will terminate at this location. Facility Amenities Amenity Yes/No Number of Bus Bays Yes Public Restrooms Yes Telephones Yes Lighting Yes Shelters Yes Benches Yes Bicycle Racks Yes Information Kiosks Yes Public Art Features No Landscaping Yes Parking Available Yes ADA Compliance Yes Available Driver Amenities Yes Details There are a total of 14 bus bays. Ridership Information Monday - Friday Pax Daily Saturday Pax Daily Sunday Pax Daily 1,259 627 351 Public Transit Service Omnitrans Rts. 62, 65, 66, 68 Neighboring Transit Agencies Foothill Transit 187, 190, 292, 294, 480, 492, 690, 699 RTA 204 Metrolink Commuter Train Service San Bernardino Line Site Information Historic Site Information None Current surrounding land use Industrial Planned surrounding land use High-density mixed use (residential and commercial). Montclair Plaza Montclair, California Location Monte Vista Avenue at Moreno Street Description This on-street facility is located adjacent to the Montclair Plaza, a key destination located on the west end of the service area. Facility Amenities Amenity Yes/No Number of Bus Bays Yes Public Restrooms No Telephones No Lighting Yes Shelters No Benches Yes Bicycle Racks No Information Kiosks Yes Public Art Features No Landscaping No Parking Available Yes ADA Compliance Yes Available Driver Amenities Yes Details There are a total of 4 bus bays. Parking is available in mall parking lot. Ridership Information Monday - Friday Pax Daily Saturday Pax Daily Sunday Pax Daily 175 108 62 Public Transit Service Omnitrans Rts. 62, 64, 65, 68 Neighboring Transit Agencies Foothill Transit 292, 294, 480, 492 Metrolink Commuter Train Service None Site Information Historic Site Information None Current surrounding land use Commercial, retail Planned surrounding land use High-density mixed use (residential and commercial). Inland Center Mall San Bernardino, California Location Inland Center Drive Description Only one local route stops at this location. The stop is located in the mall parking lot by Macy’s Department Store. Facility Amenities Amenity Yes/No Number of Bus Bays Yes Public Restrooms No Telephones No Lighting Yes Shelters No Benches Yes Bicycle Racks No Information Kiosks Yes Public Art Features No Landscaping No Parking Available Yes ADA Compliance Yes Available Driver Amenities No Details There is only 1 bus bay. Parking is available in mall parking lot. Ridership Information Monday - Friday Pax Daily Saturday Pax Daily Sunday Pax Daily 289 302 244 Public Transit Service Omnitrans Rt. 2 Neighboring Transit Agencies None Metrolink Commuter Train Service None Site Information Historic Site Information None Current surrounding land use Commercial Planned surrounding land use Commercial Ontario Mills Ontario, California Location Ontario Mills (Mills Circle) Description Several Omnitrans routes as well as commuter lines from VVTA and RTA stop at this major destination in Ontario. Facility Amenities Amenity Yes/No Number of Bus Bays Yes Public Restrooms No Telephones No Lighting Yes Shelters No Benches No Bicycle Racks No Information Kiosks Yes Public Art Features No Landscaping No Parking Available Yes ADA Compliance No Available Driver Amenities No Details There are 4 bus bays. Parking is available in mall parking lot. Ridership Information Monday - Friday Pax Daily Saturday Pax Daily Sunday Pax Daily 1,212 714 427 Public Transit Service Omnitrans Rts. 60, 61, 70, 71,75, 90 Neighboring Transit Agencies RTA, 204 VVTA, Commuter Line Metrolink Commuter Train Service None Site Information Historic Site Information None Current surrounding land use Commercial Planned surrounding land use Commercial Pomona Transcenter Pomona, California Location 101 West First Street Description The Pomona Transcenter is located in Downtown Pomona. This off-street facility provides connections with L.A. County agencies as well as Metrolink Commuter Rail line. Parking and amenities are available for passengers at this location. Facility Amenities Amenity Yes/No Number of Bus Bays Yes Public Restrooms Yes Telephones Yes Lighting Yes Shelters Yes Benches Yes Bicycle Racks Yes Information Kiosks Yes Public Art Features No Landscaping Yes Parking Available Yes ADA Compliance Yes Available Driver Amenities Yes Details There are 10 bus bays. Restrooms Ridership Information Monday - Friday Pax Daily Saturday Pax Daily Sunday Pax Daily 484 252 164 Public Transit Service Omnitrans Rt. 61 Neighboring Transit Agencies Foothill 191, 193, 195, 291, 292, 294, 480, 482, 852, 855 MTA 484 Metrolink Commuter Train Service Riverside Line Site Information Historic Site Information None Current surrounding land use Commercial Planned surrounding land use Commercial Ontario Airport Ontario, California Location Airport Drive Description Omnitrans only has one route that stops at the Airport. Passengers can use the Airport Shuttle to enter the Airport. Facility Amenities Amenity Yes/No Number of Bus Bays Yes Public Restrooms No Telephones No Lighting No Shelters No Benches Yes Bicycle Racks No Information Kiosks Yes Public Art Features No Landscaping No Parking Available No ADA Compliance Yes Available Driver Amenities No Details There is only 1 bus bay. Ridership Information Monday - Friday Pax Daily Saturday Pax Daily Sunday Pax Daily 12 7 7 Public Transit Service Omnitrans Rt. 61 Neighboring Transit Agencies No Metrolink Commuter Train Service No Site Information Historic Site Information None Current surrounding land use Airport Planned surrounding land use Airport Arrowhead Medical Center Colton, California Location 400 North Pepper Avenue, Colton, California 92324 Description The Arrowhead Regional Medical Center (ARMC) represents one of the major destinations in the service area. Several Omnitrans routes stop at this location providing much needed service to this hospital. Facility Amenities Amenity Yes/No Number of Bus Bays Yes Public Restrooms No Telephones No Lighting Yes Shelters Yes Benches Yes Bicycle Racks No Information Kiosks Yes Public Art Features No Landscaping No Parking Available Yes ADA Compliance Yes Available Driver Amenities No Details There are 4 bus bays. Ridership Information Monday - Friday Pax Daily Saturday Pax Daily Sunday Pax Daily 1,596 545 273 Public Transit Service Omnitrans Rts. 1, 19, 22, 90 Neighboring Transit Agencies No Metrolink Commuter Train Service No Site Information Historic Site Information None Current surrounding land use Planned surrounding land use Hospital, residential, commercial Hospital, residential, commercial Chino Transit Center Chino, California Location Sixth Street between Chino Avenue and “D” Street. Description This on-street facility is located in Downtown Chino and replaces the Chino Civic Center transfer point. Service to this facility began on January 31, 2005. Facility Amenities Amenity Yes/No Number of Bus Bays Yes Public Restrooms No Telephones No Lighting Yes Shelters Yes Benches Yes Bicycle Racks No Information Kiosks Yes Public Art Features Yes Landscaping Yes Parking Available Yes ADA Compliance Yes Available Driver Amenities Yes Details There are a total of 7 bus bays. Ridership Information Monday - Friday Pax Daily Saturday Pax Daily Sunday Pax Daily Not Available Not Available Not Available Public Transit Service Omnitrans Rts. 62, 63, 65A, 65B, 68 Neighboring Transit Agencies Foothill Transit, 497 Metrolink Commuter Train Service No Site Information Historic Site Information None Current surrounding land use Residential, Commercial, Industrical Planned surrounding land use Commercial, Retail East Valley Facility Location 1700 West Fifth Street, San Bernardino, CA 92411. Description Houses the Agency’s Administrative, Maintenance, and Operations Departments. Equipped to handle short and long term needs of the Agency. Eqipped to handle major engine, paint, and body repair. Formal Board room capable of accomadating 20 board members and seat an additional 50 persons. Facility Size Facility Amenities Existing Total Lot 12.7 acres Amenity Administration 23,769 sq. feet Bus Bays Operations/ Maintenance Facilities 119,364 sq. feet 50,000 Pound Hoists 9 Fuel, Fare, and Vacuum Facility 3,077 sq. feet Service Pits 3 Bus/Truck Lift 0 Bus Wash Facility 6,154 sq. feet Automobile Lift 2 Parking 250,320 sq. feet Bus Wash 1 Steam Cleaning Area 1 Facility Amenities Employee Parking 289 employee spaces Details Diesel Fueling 3 tanks 20,000 gallons per tank Guest Parking Yes Gasoline Fueling 1 tank Guard House Yes L/CNG Fueling 2 tanks 30,000 gallons tanks Camera System Yes Emergency Power/Lighting Yes Wellness Facilities Yes Childcare facilities No Major Bus Cleaning Yes Vehicle Detailing Yes Training Room Yes Parts Room Yes Garage Area Yes Maintenance Offices Yes Preventive Maintenance Yes Body Work Yes Storage Yes Bus Parking Yes 10,000 gallons per tank 129 Spaces West Valley Facility Location 4748 Arrow Highway, Montclair, CA 91763. Description Located within 1/2 mile of the Montclair Transcenter. West Valley maintenance, street supervision, and dispatch are conducted on site. ADA accessible. Monthly bus pass sales outlet. Facility Size Facility Amenities Existing Total Lot 5.5 acres Amenity Maintenance Facility 20,475 sq. feet Bus Bays 7,835 sq. feet 50,000 Pound Hoists 6 Operations Facility Service Pits 2 Bus Wash Facility 3,123 sq. feet Bus/Truck Lift 0 Parking 75,000 sq. feet Automobile Lift 1 Bus Wash 1 1 Facility Amenities Details Employee Parking 69 employee spaces Steam Cleaning Area Guest Parking Yes Diesel Fueling 2 tanks 25,000 gallons per tank Guard House Yes Gasoline Fueling 1 tank Camera System Yes Emergency Power/Lighting Yes Wellness Facilities Yes Childcare facilities No L/CNG Fueling 1 Major Bus Cleaning Yes Vehicle Detailing Yes Training Room Yes Parts Room Yes Garage Area Yes Maintenance Offices Yes Preventive Maintenance Yes Body Work No Storage Yes Bus Parking Yes 10,000 gallons per tank 20,000 gallon storage 68 spaces Mid-Valley Facility Location Etiwanda Avenue and Arrow Route. Description Located in the center of Omnitrans’ service area. Will be ADA accessible. Monthly bus pass sales outlet. Facility Size Facility Amenities Total Lot 28.8 acres Amenity Existing Maintenance Facility ~50,000 sq. feet Bus Bays 12 ~20,000 sq. feet 50,000 Pound Hoists 9 Operations/ Administrative Facility Service Pits 4 Fuel, Fare, and Vacuum Facility ~13,000 sq. feet Bus Wash Facility Parking Bus/Truck Lift Yes ~5,400 sq. feet Automobile Lift 1 ~40,000 sq. feet Bus Wash Yes Steam Cleaning Area Yes Yes Diesel Fueling Yes Guest Parking Yes Gasoline Fueling Yes Guard House Yes L/CNG Fueling Yes Camera System Yes Emergency Power/Lighting Yes Major Bus Cleaning Yes Wellness Facilities Yes Vehicle Detailing Yes Childcare facilities TBD Training Room Yes Parts Room Yes Garage Area Yes Maintenance Offices Yes Preventive Maintenance Yes Body Work No Storage Yes Bus Parking Yes Facility Amenities Employee Parking Details I Street Facility Location 234 South “I” Street, San Bernardino, CA 92410 Description Maintenance and parking facilities large enough to handle expansion over the next 20 years. On-site fueling facility. Easy freeway access. Facility Size Facility Amenities Total Lot 4.7 acres Amenity Existing Office Building 4,520 sq. feet Bus Bays 10 11,339 sq. feet 50,000 Pound Hoists - Maintenance Building Service Pits - Bus Wash Facility - Bus/Truck Lift 4 Parking - Automobile Lift - Facility Amenities Details Bus Wash Yes General cleaning General cleaning Employee Parking Yes No Steam Cleaning Area Yes Guest Parking Guard House No Diesel Fueling - Camera System Yes Gasoline Fueling Emergency Power/Lighting No L/CNG Fueling Wellness Facilities No Yes Childcare facilities No Major Bus Cleaning Vehicle Detailing Yes Training Room Yes Parts Room Yes Garage Area Yes Maintenance Offices Yes Preventive Maintenance Yes Body Work No Storage Yes Bus Parking Yes 2 tanks 4,000 gallon tanks - 70 spaces for Access West Valley Paratransit Facility Location 9421 Feron Boulevard, Rancho Cucamonga, CA 91730 Description Located in an industrial park. General maintenance of paratransit fleet for West Valley. Facility Size Facility Amenities Total Lot 1.3 acres Amenity Existing Office and Vehicle Maintenance Facility 4,312 sq. feet Bus Bays No - 50,000 Pound Hoists No Fuel, Fare, and Vacuum Facility Service Pits No Bus Wash Facility - Parking - Facility Amenities Details Bus/Truck Lift 1 Automobile Lift No Bus Wash Yes General cleaning General cleaning Employee Parking Yes Yes Steam Cleaning Area Yes Guest Parking Guard House No Diesel Fueling No Camera System No Gasoline Fueling No Emergency Power/Lighting No L/CNG Fueling No Wellness Facilities No Yes Childcare facilities No Major Bus Cleaning Vehicle Detailing Yes Training Room Yes Parts Room Yes Garage Area Yes Maintenance Offices Yes Preventive Maintenance Yes Body Work No Storage Yes Bus Parking Yes Fueling done off-site 60 spaces for Access Appendix - D Capital Project Sheets 1 of 18 Program/ Budget 2006 Budget 2007 Forecast 2008 Forecast 2009 Forecast 2010 Forecast 2011 Forecast TOTAL 5307 34 282 25 6 347 $ $ $ $ $ 200088 TR6Q 11.42.06 no change new project scope change x funding change Local $ > 20% 1 Fiscal Year SRTP #: Omni Budget #: Project ID: Program Code: FTA Scope: Status: Omnitrans $ - $ - $ 5310 CMAQ - $ JA/RC - $ $ 1 87 $ STAF LTF $ 9 $ 71 $ 6 - $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Significant Changes Since Last SRTP: $ - LTF Art. 3 $ STIP Equipment will be used to replace/supplement outmoded equipment now in use. The goal is to improve operational efficiency. Project Justification: 5309 - TOTAL $ 43 $ 353 $ 31 $ $ $ 7 $ 434 Capital Improvement Plan 2006-2011 Bus System - Service Equipment: Purchase maintenance equipment for east and west valley facilities. Project Description: Service Equipment 2 of 18 Program/ Budget 2006 Budget 2007 Forecast 2008 Forecast 2009 Forecast Forecast 2010 2011 Forecast TOTAL $ $ $ $ $ $ $ 981111 TR2C 11.92.09 no change new project scope change funding change Local $ > 20% 2 Fiscal Year SRTP #: Omni Budget #: Project ID: Program Code: FTA Scope: Status: Omnitrans - 5309 $ - $ 5310 CMAQ - $ JA/RC - $ STAF - LTF $ $ $ $ $ $ $ 33 33 33 33 33 33 196 $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Significant Changes Since Last SRTP: 5307 130 130 130 130 130 130 783 $ $ - LTF Art. 3 $ STIP - TOTAL $ 163 $ 163 $ 163 $ 163 $ 163 $ 163 $ 978 Capital Improvement Plan 2006-2011 This funding will be used to enhance pedestrian improvements in conjunction with city projects to increase accessibility to bus stops. Project Justification: Transit - Enhancements: 1% Transit Enhancement. Project Description: Transit Enhancements 3 of 18 Program/ Budget 2006 Budget 2007 Forecast 2008 Forecast 2009 Forecast Forecast 2010 2011 Forecast TOTAL $ $ $ $ $ $ $ Security - $ - $ 5310 CMAQ - $ JA/RC - $ STAF - LTF $ $ $ $ $ $ $ 33 33 33 33 33 33 196 $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Significant Changes Since Last SRTP: 5309 Capital Improvement Plan 2006-2011 $ - LTF Art. 3 $ STIP - TOTAL $ 163 $ 163 $ 163 $ 163 $ 163 $ 163 $ 978 These expenditures are to abate operating costs by shifting the expenses to capital financing. According to FTA guidelines, at least 1% of Section 5307 funds must be used for security purposes. Project Justification: Transit - Security: Capitalization of security costs. Project Description: 5307 130 130 130 130 130 130 783 $ 981114 TR2S 11.42.09 no change new project scope change funding change Local $ > 20% 3 Fiscal Year SRTP #: Omni Budget #: Project ID: Program Code: FTA Scope: Status: Omnitrans 4 of 18 Program/ Budget 2006 Budget 2007 Forecast 2008 Forecast 2009 Forecast Forecast 2010 2011 Forecast TOTAL $ $ $ $ $ $ $ Preventive Maintenance POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal State/Local Carl 5309 5310 CMAQ JA/RC STAF LTF AB2766 Moyer $ 2,303 $ 2,264 $ 2,383 $ 2,176 $ 2,284 $ 2,402 $ $ $ $ $ 13,812 $ $ - Significant Changes Since Last SRTP: $ - LTF Art. 3 $ STIP - $ $ $ $ $ $ $ TOTAL 7,885 11,322 11,916 10,879 11,419 12,011 65,431 Capital Improvement Plan 2006-2011 Due to changes in TEA-21, preventive maintenance of vehicles, spare parts, etc are eligible expenses. Project Justification: Bus System - General: Capitalization of preventive maintenance Project Description: 5307 5,582 9,057 9,533 8,703 9,135 9,609 51,619 $ 981122 TR6 11.7A.00 no change new project scope change funding change Local $ > 20% 4 Fiscal Year SRTP #: Omni Budget #: Project ID: Program Code: FTA Scope: Status: Omnitrans 5 of 18 Program/ Budget 2006 Budget 2007 Forecast 2008 Forecast 2009 Forecast Forecast 2010 2011 Forecast TOTAL $ $ $ $ $ $ $ Management Information Systems - $ - $ 5310 CMAQ - $ JA/RC - STAF LTF $ 329 $ 87 $ 139 $ 173 $ 73 $ 747 $ 1,547 $ - $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Significant Changes Since Last SRTP: $ - LTF Art. 3 $ STIP - TOTAL $ 844 $ 436 $ 693 $ 865 $ 363 $ 3,733 $ 6,933 MIS equipment will be used to replace/supplement outmoded equipment now in use and incorporate new technologies. The goal is to improve operational efficiency. Project Justification: 5309 Capital Improvement Plan 2006-2011 Transit - Administration Equipment: Purchase Management Information Systems (MIS) for East and West Valley facilities and provide training for new/upgraded equipment. Project Description: 5307 515 349 554 692 290 2,986 5,387 $ SBD31055 TR2A1 11.42.20 no change new project scope change funding change Local $ > 20% 5 Fiscal Year SRTP #: Omni Budget #: Project ID: Program Code: FTA Scope: Status: Omnitrans 6 of 18 Program/ Budget 2006 Budget 2007 Forecast 2008 Forecast 2009 Forecast Forecast 2010 2011 Forecast TOTAL $ $ $ $ $ $ $ Office Equipment and Furniture - $ - $ 5310 CMAQ - $ JA/RC - STAF LTF $ 3 $ 3 $ 3 $ 3 $ 3 $ 4 $ 20 $ - $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Significant Changes Since Last SRTP: $ - LTF Art. 3 $ STIP - TOTAL $ 15 $ 16 $ 16 $ 17 $ 17 $ 18 $ 98 Equipment will be used to replace worn out furnishings, expand and update administrative/support capabilities. The goal is to improve operational efficiency. Project Justification: 5309 Capital Improvement Plan 2006-2011 Transit - Administration Equipment: Purchase office equipment for East and West Valley facilities. Project Description: 5307 12 12 13 13 14 14 79 $ SBD31073 TR2A1 11.42.20 no change new project scope change funding change Local $ > 20% 6 Fiscal Year SRTP #: Omni Budget #: Project ID: Program Code: FTA Scope: Status: Omnitrans 7 of 18 Program/ Budget 2006 Budget 2007 Forecast 2008 Forecast 2009 Forecast Forecast 2010 2011 Forecast TOTAL $ $ $ $ $ $ $ Stops and Zones - $ - $ 5310 CMAQ - $ JA/RC - STAF LTF $ 7 $ 7 $ 7 $ 8 $ 8 $ 8 $ 45 $ - $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Significant Changes Since Last SRTP: $ - LTF Art. 3 $ STIP - TOTAL $ 34 $ 36 $ 37 $ 38 $ 40 $ 41 $ 226 Equipment will be used to replace/supplement current amenities at fixed-route bus stops. Equipment is needed to accommodate continuation and expansion of fixed-route service. Project Justification: 5309 Capital Improvement Plan 2006-2011 Bus System - Passenger Facilities ( Benches, Shelters, etc.): Purchase stops and zones equipment to replace, improve, or enhance stops in fixedroute operation. Project Description: 5307 28 29 30 31 32 33 181 $ SBD31075 TR6H1 11.32.20 no change new project scope change funding change Local $ > 20% 7 Fiscal Year SRTP #: Omni Budget #: Project ID: Program Code: FTA Scope: Status: Omnitrans 8 of 18 Program/ Budget 2006 Budget 2007 Forecast 2008 Forecast Forecast 2009 2010 Forecast Forecast 2011 TOTAL $ $ $ $ $ $ $ Service & Support Vehicles - $ - $ 5310 CMAQ - $ JA/RC - STAF LTF $ 94 $ 179 $ 16 $ 74 $ 31 $ 87 $ 481 $ - $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Significant Changes Since Last SRTP: $ - LTF Art. 3 $ STIP - Replacement vehicles are needed to replace vehicles that have reached the end of their useful life. Expansion vehicles are needed to accommodate growth in staff and associated travel requirements. Project Justification: 5309 Capital Improvement Plan 2006-2011 TOTAL $ 470 $ 894 $ 78 $ 370 $ 156 $ 436 $ 2,403 Bus System - Service Vehicles: Purchase service vehicles. FY06: Replace - 220, 223, 312, 313, 314, 315, 316, 317, 382L, 383L, 394L, 395L, 396L, 397L, one new Dir. of Ops (L); FY07: Replace - 218, 219, 300, 301, 302, 303, 304, 305, 306, 307, 308, 358L, 359L, 360L, 361L, 362L, 363L, 364L, 365L, 366L, 367L, 368L, 369L, 370L, 385, 386L, 387L, 388L, 389L, 390L, 2448; FY08: Replace - 257, 262; FY09: Replace - 266, 322, 323, 325, 350L, 352L, 353L, 355L, 356L, 357L, 384, 0210-P; FY10: Replace - 221,222,255; FY11: Replace (2nd replacement cycle for the following) - 312, 313, 314, 315, 316, 317, 382L, 383L, 394L, 395L, 396L, 397L, Dir. of Ops from FY06 (L). Project Description: 5307 376 715 62 296 124 349 1,922 $ SBD31084 TR6Q1 11.42.11 no change new project scope change funding change Local $ > 20% 8 Fiscal Year SRTP #: Omni Budget #: Project ID: Program Code: FTA Scope: Status: Omnitrans 9 of 18 Program/ Budget 2006 Budget 2007 Forecast 2008 Forecast 2009 Forecast Forecast 2010 2011 Forecast TOTAL Replacement Paratransit Vehicle - $ $ 2,167 $ - $ $ $ 6,650 3,325 3,325 5310 CMAQ $ JA/RC - $ 2,206 $ STAF LTF $ 151 $ 391 $ 832 $ 832 - $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal $ - LTF Art. 3 $ STIP - TOTAL $ 755 $ 1,954 $ 4,157 $ 4,157 $ $ $ 11,023 Discretionary funds should be requested, as per the SRTP 2006-2011, towards the purchase of replacement paratransit vehicles. Funds are shown for request in FY08 and FY09, assuming they will be budgeted in FY10 and FY11, and they will require a local match. Significant Changes Since Last SRTP: Vehicles being replaced will have reached standard replacement life of 4 years/100,000 miles Project Justification: 5309 Capital Improvement Plan 2006-2011 Paratransit - Vehicles (Repl.: Gas/Diesel): Purchase replacement paratransit vans: FY06 - 10; FY07 - 25; FY08 - 50; FY09 - 50. Vans will be lift equipped and run on conventional fuel source, unless a CARB approved engine is found that meets Omnitrans service requirements. Project Description: 5307 $ 604 $ 1,563 20040211 TR5V6 11.12.04 no change new project scope change funding change Local $ > 20% 9 Fiscal Year SRTP #: Omni Budget #: Project ID: Program Code: FTA Scope: Status: Omnitrans 10 of 18 Program/ Budget 2006 Budget 2007 Forecast 2008 Forecast 2009 Forecast Forecast 2010 2011 Forecast TOTAL $ $ $ $ $ $ $ Capitalization of Leases - $ - $ 5310 CMAQ - $ JA/RC - $ STAF - LTF $ $ $ $ $ $ $ 18 19 19 20 21 22 118 $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Significant Changes Since Last SRTP: $ - LTF Art. 3 $ STIP - TOTAL $ 89 $ 93 $ 97 $ 100 $ 104 $ 108 $ 591 Omnitrans does not own appropriate property and facilities for these purposes and therefore these expenditures can be shifted to capital financing Project Justification: 5309 Capital Improvement Plan 2006-2011 Capitalization of Operating facility lease for West Valley Access and Omnilink service/ Voice/data communications base station and antenna tower sites. Project Description: 5307 71 74 78 80 83 86 473 $ SBD43012 TR6Q 11.46.03 no change new project scope change funding change Local $ > 20% 10 Fiscal Year SRTP #: Omni Budget #: Project ID: Program Code: FTA Scope: Status: Omnitrans 11 of 18 Program/ Budget 2006 Budget Forecast 2007 Forecast 2008 Forecast 2009 Forecast 2010 Forecast 2011 TOTAL Fiscal Year 5307 6,394 1,307 3,168 2,733 13,602 $ $ $ $ $ Project ID: SBD90105 Program Code: TR6A7 FTA Scope: 11.12.01 Status: no change new project scope change funding change Local $ > 20% SRTP #: 11 Omni Budget #: Omnitrans $ - 5,795 6,189 $ 11,984 $ $ 5310 CMAQ $ JA/RC - $ $ $ $ $ 753 1,131 792 109 4,284 $ STAF LTF $ 1,499 $ 355 355 POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal $ - $ - State/Local Carl AB2766 Moyer $ - LTF Art. 3 $ - STIP TOTAL $ 8,248 $ $ 6,548 $ 8,626 $ 3,960 $ 2,842 $ 30,225 In FY06 Over the Road Coaches programmed at $506,670 each (assumes receipt in 2008); 40-foot programmed at $555,735 each (hybrid price; assumes receipt in FY06) Significant Changes Since Last SRTP: Replacement coaches are needed to replace coaches that will have reached the standard replacement life. Alternative fuel will help in attaining regional air quality goals. Project Justification: 5309 Capital Improvement Plan 2006-2011 Bus System - Buses (Repl.: Alt. Fuel): Purchase replacement coaches: 06- 7 Over the Road Coaches, 8 40-foot, and additional local funds needed toward the purchase of 8 coaches scheduled for arrival in Spring 2006; 08 - 11 40-foot; 09 - 14 40-foot; 2010 - 10 40-foot; 11 - 10 40-foot. Vehicles will be equipped with wheelchair lift or low-floor, two tie-downs, kneeling feature, air conditioning, and auxillary equipment to include headsigns, fareboxes, radios, etc. Engines will run on alternative fuel source. Project Description: Replacement Heavy Duty Coaches 12 of 18 Program/ Budget Budget 2006 Forecast 2007 Forecast 2008 Forecast 2009 Forecast 2010 Forecast 2011 TOTAL Capital Improvement Plan 2006-2011 $ - $ - $ - $ 283 $ - $ - $ - - $ 1,132 $ 5307 $ 1,132 Significant Changes Since Last SRTP: $ - $ LTF Art. 3 STIP - $ $ $ $ $ $ $ TOTAL 1,415 1,415 The City of Yucaipa currently does not have a location that is formally set up for transfer between buses/modes. Because of the geographic barriers of the City of Yucaipa, it is often separated from the rest of Omnitrans service area. However, it is a heavily traveled area - with people coming through the City from the more eastern desert region, and having to continue on to other areas in the Omnitrans service area. The transcenter will provide a location, central to the City, that will be used for safe transfers between modes and buses. Project Justification: Bus System - Passenger Facilities: Construction of the Yucaipa Transcenter. Funds programmed in FY 2004 Project Description: Yucaipa Transcenter POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal State/Local Carl 5309 5310 CMAQ JA/RC STAF LTF AB2766 Moyer $ 283 20020805 TR6H 11.33.01 no change new project scope change funding change Local $ > 20% 12 Fiscal Year SRTP #: Omni Budget #: Project ID: Program Code: FTA Scope: Status: Omnitrans 13 of 18 Program/ Budget 2004 Budget 2005 Forecast 2006 Forecast 2007 Forecast Forecast 2008 2009 Forecast TOTAL $ - 5307 20040213 TR5V2 11.13.15 no change new project scope change funding change Local $ > 20% 13 Fiscal Year SRTP #: Omni Budget #: Project ID: Program Code: FTA Scope: Status: Omnitrans $ - $ $ 438 $ 5310 CMAQ 438 - $ JA/RC - $ 140 $ STAF LTF $ 140 - $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Significant Changes Since Last SRTP: Expansion vehicles are needed to maintain service levels and address service requests. Project Justification: 5309 Capital Improvement Plan 2006-2011 $ - LTF Art. 3 $ STIP - TOTAL $ 578 $ $ $ $ $ $ 578 Paratransit - Vehicles (Exp.: Gas/Diesel): Purchase paratransit vans for expansion. FY06 - 7. Vehicles will be lift equipped and run on conventional fuel source, unless a CARB approved engine is found that meets Omnitrans service requirements. Project Description: Expansion Paratransit Vehicles 14 of 18 Program/ Budget 2006 Budget 2007 Forecast 2008 Forecast 2009 Forecast Forecast 2010 2011 Forecast TOTAL 5307 240 400 640 $ $ $ scope change funding change Local $ > 20% new project no change Fiscal Year Status: FTA Scope: 11.21.01 SRTP #: 14 Omni Budget #: Project ID: 20020804 Program Code: Omnitrans $ - $ - $ 5310 CMAQ - $ JA/RC - $ 110 $ STAF LTF $ 10 $ $ 100 50 50 $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Significant Changes Since Last SRTP: 5309 Capital Improvement Plan 2006-2011 $ - LTF Art. 3 $ STIP - $ $ $ $ $ $ $ TOTAL 300 500 800 In 2004, Omnitrans begain a major investment study (MIS) to implement a Bus Rapid Transit (BRT) System along E Street from San Bernardino to Loma Linda, as well as other system corridor alternatives analysis within Omnitrans service area. This is planned for conclusion in FY06. Engineering will be done in FY07. BRT is being implemented throughout the nation to improve the viability of transit in the community (vs. the automobile). In addition, the cost of implementing a BRT is signifcantly less than if a light rail system is implemented, making BRT a very attractive, option. The system will be called SBX in the San Bernardino valley. Funding to begin construction will be sought as soon as possible from a variety of sources, including FTA New Starts. Project Justification: SBX Program for San Bernardino Valley-wide Rapid Transit Program. Project Description: SBX 15 of 18 Program/ Budget 2006 Budget 2007 Forecast 2008 Forecast 2009 Forecast Forecast 2010 2011 Forecast TOTAL Fiscal Year $ $ $ $ $ $ $ Facility Improvements - $ - $ 5310 CMAQ - $ JA/RC - STAF LTF $ 71 $ 93 $ 29 $ 312 $ 21 $ 1 $ 528 $ - $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Significant Changes Since Last SRTP: 5309 $ - LTF Art. 3 $ STIP - TOTAL $ 356 $ 465 $ 145 $ 1,561 $ 107 $ 7 $ 2,640 Capital Improvement Plan 2006-2011 Facility improvements and upkeep are necessary to make sure that they are kept in working order and do not fall into disrepair. Project Justification: Transit - Facilities: Improvement/upkeep of existing facilities. Project Description: 5307 285 372 116 1,248 85 5 2,112 $ SRTP #: 15 Omni Budget #: Project ID: 20020806 Program Code: FTA Scope: 11.44.03 Status: no change new project scope change funding change Local $ > 20% Omnitrans 16 of 18 Program/ Budget 2006 Current 2007 Budget 2008 Forecast 2009 Forecast 2010 Forecast Forecast 2011 TOTAL 5307 348 399 399 $ $ $ scope change funding change Local $ > 20% X new project no change Fiscal Year Status: SRTP #: 16 Omni Budget #: Project ID: 20040805 Program Code: FTA Scope: Omnitrans $ - $ $ - $ 5310 CMAQ 69 - $ JA/RC - $ $ 100 100 $ STAF LTF $ 104 - $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Significant Changes Since Last SRTP: 5309 Capital Improvement Plan 2006-2011 $ - LTF Art. 3 $ STIP - TOTAL $ 521 $ $ $ $ 499 $ $ 499 In FY06, the current digital on-board video survelance system will be replaced. The current system is 5 years old and replacement parts for the existing system are no longer available. Also in FY06, Omnitrans received a 5310 grant for the purchase of 3 base stations, 12 mobile radios, and a mobile data terminal. The current system is in the process of being replaced and this grant funding will assist with the replacement of units on paratransit vehicles. Project Justification: Improvement, upkeep, or replacement of equipment used in revenue service. Project Description: Revenue Equipment 17 of 18 Program/ Budget Budget 2006 Forecast 2007 Forecast 2008 Forecast 2009 Forecast 2010 Forecast 2011 TOTAL $ - $ - $ - STAF $ - JA/RC $ 1,133 5310 CMAQ $ $ 283 283 $ LTF - $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Programmed at mid-size vehicle pricing Significant Changes Since Last SRTP: Vehicles being replaced will have reached standard replacement life of 7 years/250,000 miles Project Justification: 5309 Capital Improvement Plan 2006-2011 $ - LTF Art. 3 $ STIP - TOTAL $ $ $ $ $ 1,416 $ $ 1,416 Bus System - Buses (Repl.: Alt. Fuel): Purchase coaches for replacement of trolleys: FY10-3. Coaches will be alternatively fueled and equipped with wheelchair lift or low-floor, two tie-downs, kneeling feature, air conditioning, and auxillary equipment to include, but not limited to, headsigns, fareboxes, radios, etc. Project Description: Replacement Less-Than-30 Coach $ 1,133 5307 SBD31088 TR6A3 11.03.04 no change new project scope change funding change Local $ > 20% 17 Fiscal Year SRTP #: Omni Budget #: Project ID: Program Code: FTA Scope: Status: Omnitrans 18 of 18 Notes: Program/ Budget 2006 Budget 2007 Forecast 2008 Forecast 2009 Forecast Forecast 2010 2011 Forecast TOTAL 244 160 297 701 $ $ $ $ 5307 $ - $ - $ 5310 CMAQ - $ JA/RC - $ $ $ $ STAF 74 175 61 40 $ LTF - $ - $ - State/Local Carl AB2766 Moyer POTENTIAL FUNDING SOURCES SUMMARY (IN $000's) Federal Significant Changes Since Last SRTP: $ - LTF Art. 3 $ STIP - TOTAL $ $ 305 $ 200 $ $ $ 371 $ 876 Various maintenance equipment will be replaced, repaired and/or refurbished to enhance fueling capabilities and to replace parts that have become worn or no longer able to meet up-to-date air quality standards. Refurbishment will occur every 4 years. Project Justification: 5309 Capital Improvement Plan 2006-2011 Transit - Fueling Facilities: Rehabilitation and maintenance of alternative fueling facilities. Project Description: Alt Fueling Facilities Estimated cost to provide updates to the CNG station is $305,000 (combined east and west valleys). This cost is from an estimate of $250,000 in FY02 dollars plus an annual increase of 5% in out years for inflation. Regular updates to the CNG stations should be added every 4 years. Fiscal Year SRTP #: 18 Omni Budget #: Project ID: Program Code: TR6M1 FTA Scope: 11.43.06 no change Status: new project scope change funding change Local $ > 20% Omnitrans Appendix - E Up-to-Design/Unconstrained Maps and Schedules Up To Design Scenario FY 2006 New Route 17 (Redlands –Via San Bernardino Avenue – San Bernardino) Description: From Redlands Transcenter, NB Orange, WB San Bernardino, NB Arrowhead, WB 2nd St. to San Bernardino Transcenter. Route 17 will operate at 60 minutes on Weekdays, Saturday, and Sunday. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 17 Weekday Saturday Sunday 6:00 a.m. – 9:00 p.m. 7:00 a.m. – 9:00 p.m. 7:00 a.m. – 7:00 p.m. 5,031 910 796 70,434 12,750 11,118 2 2 2 $433,471 $78,406 $68,549 6,736.60 94,302.00 2 Peak $580,425 Total Rationale: Implementing service on San Bernardino Avenue between Tippecanoe Avenue and Mountain View Avenue will address many service requests from residents living south of the San Bernardino Airport. This alignment will also offer coverage to the Citrus Plaza in Redlands in place of Route 15 and provide transportation service for the redevelopment of downtown Redlands, Redlands Mall, and city-wide revitalization. Additional Trip Generators: San Bernardino Municipal Court, City Hall, City Clerk, Post Office. 2006-2011 SRTP Appendix E E-1 Up To Design Scenario FY 2006 New Route 18 (San Bernardino –Via Sterling – San Manuel Casino) Description: From downtown San Bernardino, EB 3rd Street, NB Sterling, EB Lynwood, NB Victoria Street to San Manuel Casino. Route 18 will operate at 30 minutes on Weekdays and 60 minutes on Weekends. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 18 Weekday Saturday Sunday 6:00 a.m. – 9:00 p.m. 7:00 a.m. – 9:00 p.m. 7:00 a.m. -7:00 p.m. 7,314 700 612 102,168 9,250 8,058 2 1 1 $630,200 $60,312 $52,730 8,626.30 119,476.00 2 Peak $743,242 Total Rationale: This route will supply service to the currently transit absent North/South strip of Sterling Avenue between 3rd Street and Highland Avenue. Introducing Route 18 will reduce travel time and the need of transferring for residents of Tippecanoe Avenue, south of 3rd Street, traveling along Sterling in the mornings for employment in Highland. In addition to coverage in Highland, the booming San Manuel Casino will receive service for its many patrons and employees to connect to downtown San Bernardino. The future San Manuel commercial/industrial property on 3rd Street between Lankershim and Victoria Avenues may bring the alignment to travel EB 3rd Street, NB Lankershim, WB 6th Street, and continuing NB on Sterling to regular routing. This extended coverage will likely occur indefinitely after September 2005 to provide coverage to the developed commercial land. Additional Trip Generators: Warm Springs Elementary School, ASA Learning Center, Del Vallejo Middle School, and San Bernardino City Hall. 2006-2011 SRTP Appendix E E-2 Up To Design Scenario FY 2006 New Route 21 (San Bernardino –Via Rancho Avenue – Colton) Description: From downtown San Bernardino, WB Mill St., SB Rancho Ave., EB N St., NB La Cadena, WB E St., NB Rancho, EB Mill, returning to San Bernardino Transcenter. Route 21 will operate at 60 minutes on Weekdays, Saturdays and Sundays. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 21 Weekday Saturday Sunday 6:00 a.m. – 9:00 p.m. 7:00 a.m. – 9:00 p.m. 7:00 a.m. – 7:00 p.m. 5,263 952 832 73,788 13,350 11,679 2 2 2 $453,477 $82,024 $71,713 7,047.52 98,817.00 2 Peak $607,214 Total Rationale: This alignment will address numerous service requests from residents of the South Colton area by traveling via the Rancho Avenue Corridor to meet with Colton Civic Center, Colton High School, Colton Middle School, and the 12000 sq. ft. multi- tenant warehouse on Pennsylvania & D Street. Additional Trip Generators: Stater Brothers, Colton apartment homes, Frazee Community Center, Fleming Park, and Colton History Museum. 2006-2011 SRTP Appendix E E-3 Up To Design Scenario FY 2006 Modified Route 22 (ARMC – Riverside Avenue – Fontana) Description: The trunk of Route 22 will remain unchanged up to Cactus & Bonhert. At Cactus & Bonhert, continue WB Bonhert, NB Locust, WB Casa Grande, NB Terra Vista, NB Live Oak, NB Riverside, and SB Sierra to Fontana Metrolink. Route 22 will operate at 15 minutes on Weekdays, 20 minutes on Saturdays, and 40 minutes on Sundays. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 22 Weekday Saturday Sunday 4:48 a.m. – 10:14 p.m. 6:00 a.m. – 10:14 p.m. 5:55 a.m. – 8:32 p.m. 45,890 6,557 2,988 642,420 91,850 20,910 11 8 4 $3,953,922 $564,951 $257,410 55,435.04 755,180.00 11 Peak $4,776,283 Total Rationale: This southward continuation of the alignment will connect North Rialto with the Fontana Metrolink. Additional Trip Generators: Fontana City Hall, Sunrise apartment homes, Sunrise Senior Citizen Villa, Oldtimers Foundation Senior Center, Wal-Mart, and Stater Brothers. 2006-2011 SRTP Appendix E E-4 Up To Design Scenario FY 2006 Modified Route 28 (South Ridge – Slover Avenue – Kaiser) Description: Route 28 remains the same from Southridge to Fontana Transcenter. At Fontana Transcenter, continue NB Sierra, WB Summit, SB Citrus, EB Carter, and SB Sierra to Fontana Metrolink. Weekday hourly frequency will remain at 60 minutes. Service will be implemented on Saturdays and Sundays, both at 60 minute frequencies. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 28 Weekday Saturday Sunday 5:02 a.m. – 9:57 p.m. 7:00 a.m. – 9:00 p.m. 7:00 a.m. – 7:00 p.m. 8,106 700 612 116,394 8,556 7,344 3 3 3 $698,444 $60,312 $52,730 9,418.36 132,294.12 3 Peak $811,486 Total Rationale: The northward expansion of this route will provide service to Summit residents, Sierra Lakes new housing, shopping opportunities in North Fontana, and ultimately connecting with South Fontana. Additional Trip Generators: North Fontana Community Center, Stater Brothers, Sonrise Senior Citizen Village, Sonrise Apartments, Fontana Nutrition Site, and Ujima Counseling Clinic. 2006-2011 SRTP Appendix E E-5 Up To Design Scenario FY 2006 Modified Route 29 (Kaiser – North Rialto – Bloomington) Description: From South Fontana TC, EB Valley, NB Locust, WB Baseline, NB Laurel, EB Highland, SB Riverside, EB Baseline, SB Pepper, WB Valley, (Bloomington loop: SB Cedar, EB Slover, SB Spruce, WB Santa Ana, SB Cedar, WB 11th St., NB Locust), WB Slover, NB Sierra to South Fontana Transcenter. Route 29 will remain operating at 60 minute frequency on Weekdays and Saturdays in addition to implementation of 60 minute service on Sundays. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 29 Weekday Saturday Sunday 4:48 a.m. – 10:14 p.m. 6:45 a.m. – 10:35 p.m. 7:00 a.m. – 7:00 p.m. 14,600 2,701 2,099 204,336 37,800 29,376 4 4 4 $1,257,955 $232,718 $180,864 19,400.38 271,512.00 4 Peak $1,671,537 Total Rationale: The northward extension of the alignment will cover the dense Pepper Corridor with many residential and shopping locations along Baseline and respond to service requests for Valley Boulevard between Sierra and Pepper where there are many homes and a proposed Hotel development (NW Pepper and Valley). Additional Trip Generators: Children Acute Care Center, San Bernardino County Mental Health Department, Wal-Mart, Arrowhead Regional Medical Center, K-Mart, Mobile homes, Maple Hill Apartments, and Easton Square Apartments. 2006-2011 SRTP Appendix E E-6 Up To Design Scenario FY 2006 New Route 57 (Chino Hills – Milliken – Chaffey College) Definition: From Chaffey College, travel SB Haven, EB Mission, SB Milliken/Hamner, WB Edison, NB Pipeline, EB Chino, and SB Ramona, into the Chino Transcenter. Route 57 will operate at 30 minute frequency on Weekdays and 60 minute frequency on Weekends. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 57 Weekday Saturday Sunday 5:45 a.m. – 10:35 p.m. 6:45 a.m. – 10:35 p.m. 7:00 a.m. – 7:00 p.m. 26,922 2,808 1,909 376,938 39,250 26,673 7 4 4 $2,319,625 $241,937 $164,517 31,639.74 442,861.00 7 Peak $2,726,080 Total Rationale: This route will connect the Agricultural Preserve area (South Ontario/East Chino), the Chaffey College Alta Loma (North Rancho Cucamonga) and Chino Campuses as well as many retail centers (Grand Ave and Peyton) to the Chino Transcenter. The east/west alignment on Edison will extend the Omnitrans service area further southward into the developing residential area of the Agricultural Preserve. Additional Trip Generators: Chino Hills Library, Chino Hills City Hall, Crossroads Adult Day Health Care, Jericho Outreach Men’s Facility, YMCA-Chino Valley, Canyon Ridge Hospital, Central Park, Ontario Airport Hilton, and Target. 2006-2011 SRTP Appendix E E-7 Up To Design Scenario FY 2006 Modified Route 71 (Kaiser – South Ridge –Ontario) Description: The alignment will remain the same from Fontana Transcenter to Ontario Mills. At Ontario Mills, continue NB Milliken, WB 4th, and SB Euclid to the Ontario Transcenter. Service will remain operating at 60 minutes during Weekdays and Weekends. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 71 Weekday Saturday Sunday 4:35 a.m. – 10:27 p.m. 5:35 a.m. – 10:28 p.m. 5:35 a.m. – 8:27 p.m. 12,887 2,077 1,889 186,686 30,091 27,384 3 3 3 $1,110,353 $178,911 $162,716 16,852.13 244,161.17 3 Peak $1,451,980 Total Rationale: The westward extension of this route will create cross town linkage throughout downtown Fontana, south Fontana, and downtown Ontario. Additional Trip Generators: Kmart, Coram Healthcare, Lamplighter Ontario Mobile Park, Sycamore Park Apartments, Grove Apartments, and Public Housing. 2006-2011 SRTP Appendix E E-8 Up To Design Scenario FY 2006 Modified Route 75 (Ontario –Via Francis – Ontario Mills) Description: Alignment from Ontario Mills to Mission & Grove will remain unchanged. At Mission & Grove, continue NB Grove, WB Mission, NB Main, and WB to Pomona Transcenter. Service will remain at 60 minutes on Weekdays only. Annual Service Statistics Route Day of Week Service Span 75 Weekday 5:05 a.m. – 9:57 p.m. Total Hours Miles Buses Annual Cost (FY 06 Dollars) 10,196 142,746 3 $878,501 10,196.16 142,746.24 3 Peak $878,501 Rationale: The westward alignment extension will permit connections with Foothill Transit at the Pomona Transcenter as well as various government centers on Main Street such as the Police Station, Courthouse, and City Hall. Additional Trip Generators: SCE, Hacienda Mobile Home Park, Grove Manor Mobile Home Park, and Odyssey Mobile Estates. 2006-2011 SRTP Appendix E E-9 Up To Design Scenario FY 2006 New Route: Yucaipa Circulator North and South Loops Description: The North Loop will travel from Yucaipa Transcenter (Yucaipa @ 5th St.), EB Yucaipa NB Bryant, WB Oak Glen, SB 5th to Yucaipa TC. The South Loop will travel from Yucaipa Transcenter, EB Yucaipa, SB Bryant, WB E Ave., SB California Street., to Beaver Medical Clinic, EB Avenue H, NB 5th Street. The Yucaipa Circulator will operate at 30 minute frequency on Weekdays, Saturdays, and Sundays. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) Yucaipa Circulator Weekday Saturday Sunday 6:00 a.m. – 9:00 p.m. 7:00 a.m. – 9:00 p.m. 7:00 a.m. – 7:00 p.m. 8,256 1,400 1,224 92,632 15,708 13,733 2 2 2 $559,344 $94,850 $82,926 10,880.00 122,073.60 2 Peak $737,120 Total Rationale: The Yucaipa Circulator will offer transportation service to an area of significantly increasing senior population density along with many shopping centers. The North loop will serve Stater Brothers, Regional Park, Mobile Homes along 5th Street, Oakland, and E Street, and Yucaipa Junior High School. The South loop will serve Beaver Medical Center, located on California & Avenue H, South of Wildwood Canyon. Both loops will overlap service on Yucaipa Blvd. and offer timed connections with Routes 8 & 9 at the Yucaipa Transcenter, estimated to be constructed by December 2006. Additional Trip Generators: Yucaipa Police, Post Office, City Hall, Library, Chamber of Commerce, Bank of America, Prime Care Medical, Bryant Professional Building, Vons, Mousley Museum of Natural History, and Mobile Estates. 2006-2011 SRTP Appendix E E-10 Unconstrained Scenario FY 2006 Modified Route 20A (Fontana – Merrill – Highland) & 20B (Fontana – Valley – Highland) Description: 20A: From Fontana Metrolink, WB Merrill, NB Cherry, EB Highland, NB Beech to Park and Ride. 20B: From South Fontana TC, NB Sierra, WB Randall, SB Citrus, WB Valley, NB Cherry, EB Highland, NB Beech to Park and Ride. Route 20A schedule will alternate with 20B along Cherry. Route 20 will operate at 30 minute frequency on Weekdays and Weekends. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 20A & 20B Weekday Saturday Sunday 4:30 a.m. – Midnight 5:30 a.m. – 10:00 p.m. 5:30 a.m. – 10:00 p.m. 20,929 3,432 3,501 292,572 48,000 48,960 5 5 5 $1,803,239 $295,701 $301,615 27,861.60 389,532.00 5 Peak $2,400,555 Total Rationale: 20A: This proposed alignment will provide north/south service along Cherry, north of Arrow to Highland to shopping centers on Baseline & Cherry and new housing in north Fontana. 20B: This proposed alignment will provide east/west service on Valley and compliment downtown Fontana revitalization on Sierra. Additional Trip Generators: Cherry Estates Mobile Home Park, Mobile Hacienda Park, Inland Empire Utilities Agency, and Public Housing. 2006-2011 SRTP Appendix E E-11 Unconstrained Scenario FY 2006 Modified Route 22B (ARMC – Summit – Rancho Cucamonga) Description: The trunk of Route 22 will remain the same: At Cactus @ Bonhert, 22, continue WB Bonhert, NB Locust, WB Casa Grande, SB Sierra, WB Summit, SB Beech, WB Highland, SB Cherry, WB Baseline, NB Rochester, EB Victoria Park, SB Victoria Park, WB Church, SB Milliken to Rancho Cucamonga Metrolink. Route 22 B will operate at 15 minutes on Weekdays, 20 minutes on Saturdays and 30 minutes on Sundays. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 22B Weekday Saturday Sunday 4:30 a.m. – Midnight 5:30 a.m. – 10:00 p.m. 5:30 am. – 10:00 p.m. 34,613 5,676 5,790 484,782 79,500 81,090 7 7 7 $2,982,280 $489,044 $498,825 46,078.80 645,372.00 7 Peak $3,970,149 Total Rationale: The southwestern extension of service will support Summit development of many residential and commercial sites such as new residential areas in Rialto and Fontana and Victoria Gardens (NW Foothill Blvd. @ I-15). Additional Trip Generators: Public Housing, San Antonio Medical Center, Mission Foods, Rancho Cucamonga Metrolink Station, Amtrak Station, Chaffey College. 2006-2011 SRTP Appendix E E-12 Unconstrained Scenario FY 2006 New Route 27 (Fontana – Rancho Cucamonga – Chaffey College) Description: From Fontana Metrolink, travel WB Arrow, SB Milliken, WB into Rancho Cucamonga Metrolink, NB Milliken, WB Arrow, NB Haven, continuing to Chaffey College. Route 27 will operate at 30 minutes on Weekdays, Saturdays, and Sundays. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 27 Weekday Saturday Sunday 4:30 a.m. – Midnight 5:30 a.m. – 10:00 p.m. 5:30 a.m. – 10:00 p.m. 18,615 3,053 3,114 260,580 42,750 43,605 4 4 4 $1,603,843 $263,003 $268,263 24,780.75 346,935.00 4 Peak $2,135,109 Total Rationale: This route will connect to the Chaffey College Transcenter and is a south eastern continuation of route 68 from Chaffey College into the Rancho Cucamonga Metrolink. Additional Trip Generators: Rancho Cucamonga City Hall, Superior Court, Oldtimers Foundation Senior Center, Vocational Improvement Program, YMCA, Senior Assistance Office, Career Institiute, Chaffey College, Adults Sports Park, Rancho Cucamonga Metrolink, Mission Foods, Target, and Mervyns. 2006-2011 SRTP Appendix E E-13 Unconstrained Scenario FY 2006 Modified Route 30 (Redlands Trolley Red Line) Description: The University Loop will remain unchanged, while additional westbound stops are added on the Plaza loop. At Lugonia @ Indiana Court, continue WB Lugonia, SB Alabama, EB Redlands, returning to Redlands Mall. Service will remain at 60 minute frequency on Weekdays and Weekends. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 30 Weekday Saturday Sunday 4:30 a.m. – 10:00 p.m. 5:30 a.m. – 11:00 p.m. 5:30 a.m. – 11:00 p.m. 4,979 821 755 69,712 6,076 6,531 1 1 1 $429,025 $70,737 $65,034 6,555.20 82,318.15 1 Peak $564,796 Total Rationale: The westward stretch of the Red Line will add 2.3 additional miles to the current route and provide service to Target (east of Alabama & north of Lugonia), Kmart (Corner of Alabama & Redlands), and ESRI (on Redlands Blvd., west of the mall). Additional Trip Generators: Texonia Park, Boy Scouts, Tri City Center, Redlands Post Office, and Redlands Heritage Hall. Unconstrained Scenario FY 2006 2006-2011 SRTP Appendix E E-14 Modified Route 67 (Montclair - Ontario – Fontana) Description: Route 67 will undergo an alignment extension on the west side of the route. Specifically, the alignment will continue WB on Baseline and SB Monte Vista to the Montclair Transcenter. Service frequency is improved from 60 to 30 minutes on weekdays and will remain at 60 minutes on weekends. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 67 Weekday Saturday Sunday 4:30 am. – Midnight 5:30 a.m. – 10:00 p.m. 5:30 a.m. – 10:00 p.m. 29,783 2,327 2,373 416,962 32,571 33,222 6 3 3 $2,566,148 $200,451 $204,460 34,483 482,679 6 Peak $2,971,060 Total Rationale: Current service to the Ontario Transcenter will be eliminated and replaced by the new Route 78. The re-alignment of Route 67 will provide service on Baseline between Monte Vista and Euclid. Additional Trip Generators: Montclair Transcenter, Montclair Plaza. 2006-2011 SRTP Appendix E E-15 Unconstrained Scenario FY 2006 New Route 74 (Rancho Cucamonga – Riverside – Chino) Description: From Rancho Cucamonga Metrolink, travel SB Milliken, NW Mission, SB Archibald, WB Riverside, SB Euclid, WB Edison, and NB into Chino Transcenter. Route 74 will operate at 30 minutes on Weekdays and 60 minutes on Weekends. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 74 Weekday Saturday Sunday 3:00 a.m. – Midnight 5:30 a.m. – Midnight 5:30 a.m. - Midnight 27,415 2,341 2,387 383,904 32,800 33,456 5 3 3 $2,362,083 $201,657 $205,691 32,143 450,160 5 Peak $2,769,431 Total Rationale: This route will connect Rancho Cucamonga and residents along Riverside Avenue to the College Park (on Edison between Euclid and Central). Additional Trip Generators: Chino Library, City Hall, Superior Court, YMCA, Senior Center, Nutrition Site, Canyon Ridge Hospital, Chino Health Center, Community Services, and Rancho Cucamonga Metrolink Station. 2006-2011 SRTP Appendix E E-16 Unconstrained Scenario FY 2006 New Route 78 (Ontario – Archibald – North Rancho Cucamonga) Description: This route will travel beginning on Holt & Vineyard, WB Holt, NB Corona, EB “D”, SB Vineyard, EB Airport Drive, NB Archibald, WB 19TH, SB Euclid to Ontario Transcenter. This alignment will serve the “Colonies Crossroads” shopping center along with new residents and schools. Service frequency will be half-hourly on weekdays and weekends. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 78 Weekday Saturday Sunday 4:30 a.m. - Midnight 5:30 a.m. – Midnight 5:30 a.m. – Midnight 14,389 2,646 2,698 201,240 37,000 37,740 3 3 3 $1,239,727 $227,936 $232,495 19,732.57 275,980.00 3 Peak $1,700,158 Total Rationale: This route will cover the North/South Archibald corridor between the Ontario Airport and 19th Street providing service to Stater Brothers on Archibald @ 19th St., Senior Housing on Amethyst, and the Post Office on Amethyst. Additional Trip Generators: Rancho Cucamonga Public Library, Senior Center, Community Center, Nutrition Site, Stater Brothers, Training Technologies College, Ontario International Airport, Guasti Regional Park, and Frito-Lay warehouse, Colony Shopping Center, Ontario Transcenter. 2006-2011 SRTP Appendix E E-17 Unconstrained Scenario FY 2006 New Route 210 (Regional Express) Description: From Redlands Transcenter, take I-210 to the pick up point in Highland, WB to Riverside Ave. in Rialto, WB to Park and Ride on Cherry in Fontana, and WB to Montclair Transcenter. Route 210 will operate at 30 minute frequency on Weekdays and Weekends. Annual Service Statistics Route Day of Week Service Span Hours Miles Buses Annual Cost (FY 06 Dollars) 210 Weekday Saturday Sunday 3:00 a.m. – Midnight 5:30 a.m. – Midnight 5:30 a.m. - Midnight 26,711 4,561 4,652 374,358 63,900 65,178 5 5 5 $1,809,653 $308,974 $315,153 35,922.95 503,436.00 5 Peak $2,433,780 Total Rationale: This express route will connect with the Gold Line (to Pasadena and Los Angeles) Metrolink at Montclair Transcenter and offer service to residential development areas along the Foothills and the Park and Ride lot on Beech Avenue (direct HOV access). Additional Trip Generators: San Bernardino Mulberry Childcare Centers, Redlands DAAS Adult Services, North Fontana Community Center, Rialto Center for Brief Therapy, Montclair Sam’s Club, Fontana Lifecraft Group Home, San Bernardino Mobile Home Park, Fontana Jessie Turner Senior Center, Alta Loma Genesis Manor. 2006-2011 SRTP Appendix E E-18 Appendix - F Performance Indicators Performance Indicators What Is Transit For? Like any transit plan, this Short Range Transit Plan reflects the need to balance the competing goals of transit. The most difficult of these tradeoffs is between Productivity (maximum ridership per unit of cost) and Coverage (access for all parts of the community). A 100% Productivity-oriented system (that is, one designed solely for maximum ridership per hour of service) would abandon most service to large parts of the present service area. It would offer very intensive local service to the densest and most transit-dependent parts of the area, which are mostly in San Bernardino, Colton, Fontana and parts of Chino and Montclair. A 100% Coverage-oriented system, on the other hand, would spread service evenly to every part of the service area, including remote, low-density areas such as Devore or the affluent upper foothills that are unserved today. To do this, a “100% Coverage” system would cut frequencies on the busiest corridors such as Foothill, Highland, Holt, San Bernardino and Baseline, resulting in a dramatic drop in ridership and severe overcrowding. There is no technical answer to the question of how to balance these two goals. The balance is a pure value judgment. For this reason, the Board was briefed on this issue early in FY 2002, and asked to give preliminary direction about whether Omnitrans should shift the balance one way or the other. The Board’s direction is to shift this balance to about 65% Productivity, 35% Coverage. However, the board specified that this change should occur gradually as resources increase; therefore, it will not be necessary to cut existing Coverage-oriented services – though some effort can be made to optimize the efficiency of these services. The existing system devotes roughly 55% of its resources to Productivity and 45% to Coverage. F-1 Performance Indicators There are a variety of performance indicators that can be used to evaluate and implement new services and changes to existing services. Choosing a variety of indicators to monitor service can help determine if the service is providing some sort of useful purpose, or if it is failing in multiple areas, and why. In order to demonstrate to the public the effectiveness of the services Omnitrans provides, it is important to only establish a few key and illustrative indicators to paint a clear picture. However, this does not limit the number of indicators that the Agency can establish behind the scenes to further analyze the system and its resources. For this reason, four key indicators have been established to report on a regular basis: Net Ridership Changes, Month-to-Month Passengers per Hour Fare Recovery On-Time Performance These indicators are common throughout the transit industry and are easy to explain and interpret for general public use. There are many other indicators that can be established to monitor service internally, and that provide more insight into why a route/service is performing a certain way. These will be dealt with later in this chapter. Overview and Background Performance indicators are an important test in evaluating the efficiency and effectiveness of service. They provide a level of accountability in the services that are provided, and if an indicator is noticeably different than the norm, or has changed significantly, it is a sign that service/administration needs to be evaluated and adjusted. This could mean adding additional service to meet new transit needs, or eliminating/adjusting service to utilize resources in a more efficient manner, and to meet the productivity/coverage goal of the Agency. It can also mean that administrative Appendix F Performance Indicators F-2 resources need to be evaluated to determine if they are being provided in the best way possible. Service design guidelines, or performance measurement guidelines, provide an objective rationale for the allocation of transit resources. Service design guidelines provide the tools for making decisions on the provision of transit services, the design of routes and schedules, and the evaluation of services. Service design guidelines serve five major functions: Service Development The guidelines form a consistent basis for service planning, and, in particular, for establishing minimum levels of service. Judgment and flexibility remain, but the guidelines assist in the development of new services and the refinement of existing services. Evaluation Service design guidelines provide targets in the form of indicators and standards that enable the performance of the individual routes to be evaluated and monitored by management decision-makers. Budgeting The preparation of annual budgets should reflect the goal of providing service to the policy levels established in the service design guidelines. This should enable the Board of Directors to focus on the policy level decisions and the service impacts of budget adjustments. Public Accountability Political decision-makers, transit customers, voters and taxpayers should be able to readily identify the minimum levels of service and performance that are to be provided. The allocation of the resources of the transit system must be seen to be based on equitable and rational criteria that are explicit and available for public scrutiny. Title VI Title VI of the Civil Rights Act requires public transit agencies receiving federal funding to ensure that that service is provided without regard to race or the economic status of the residents. Application of service design guidelines provides a tool for design and evaluating service that does not discriminate on race or economic status. F-3 The service design guidelines are intended to be flexible in interpretation and application and to be continuously refined. As new types of services or data sources are introduced, revisions to the guidelines may become appropriate. Flexibility in application and interpretation must be maintained, as the environment in which these guidelines will be applied is not static and will continue to change as the region grows and transportation demand increases. The guidelines have been designed to enable Omnitrans to establish targets consistent with actual financial resources. As resources improve the targets could be enhanced, or if resources grow more limited the targets could be relaxed. The guidelines will be applied to identify transit services that should be improved or added, or may be falling below acceptable performance levels. If a service fails to meet the identified performance level further investigations and analysis will be undertaken to confirm whether the guidelines are being achieved, and a broad range of potential corrective actions may be considered. The action taken, if any, will need to be appropriate given the specific circumstances of the service in question. The Service Design Guidelines developed in this report are intended to be applied to all transit services in the region except Access. The types include: Redlands Trolley Bus – Local services provided with standard accessible buses serving the region’s more dense residential or employment areas. Omnilink – Minibuses on flexible routes where the capacity provided by standard buses is not required. Bus Rapid Transit – A limited stop service using upgraded facilities and a superior level of service. Express Service - Express services operated with suburban highway coaches on higher-speed roadways linking civic centers and main transportation nodes. Appendix F Performance Indicators F-4 Key Reporting Indicators There are four reporting indicators that will be used to demonstrate the efficiency of the services. The reporting indicators provide an overall picture of the Agency and the services that are provided. Net Ridership Increase, Month-to-Month Net ridership is a standard measure to determine how the service is performing on the street. It is also an indicator of how the economy is doing. Typically, if ridership numbers are flat or are declining, it is an indication that the overall economy in the region is doing good; people have the opportunity to purchase cars and give up riding transit. Ridership changes are measured based on the increase/decrease over the same month in the previous year. An increase of 2% each year is desirable. Passengers per Revenue Hour (Boardings per Hour) Passengers per revenue hour is an industry-wide standard used to determine whether a route is carrying enough passengers to justify itself; deficient performance triggers a study process which may lead to remedial actions including enhanced marketing, redesign, or elimination of service. For a system of predominantly local services such as Omnitrans, the passengers per hour measurement approach is broadly acceptable as a basis for comparison. Agencies that invest heavily in long-distance express services have much more difficulty measuring service performance. “Boardings” are problematic because passengers may use the service for very long distances or very short ones. Obviously a route designed to carry passengers long distances will have fewer boardings per hour, because its passengers take longer to serve. Most systems recognize that boardings per hour may vary dramatically depending on the type of route. An urban cross-town route, such as the service on 5th Street or Foothill, could have a very high number of boardings per hour, but never reach full capacity due to the frequent turnover of customers. On the other hand, a route such as Route 90, freeway express service, could be completely full but have a relatively low number of boardings per hour due to the length of the express portion of the route. In order to mitigate for this inequity, most systems establish categories F-5 of bus routes such as peak express, express, cross-town, mainline, local, or feeder. Specific boardings per hour targets are established for each route classification. Considered at the system level, the measure is governed largely by the mix of services provided, which is a reflection of local demographics, priorities, and values. However, if service is divided into some simple categories, meaningful targets can be established for boardings per revenue hour. The minimum number of boardings per hour should be 20 passengers per revenue hour for all fixed routes. Phased Implementation A phase-in period of 24 months should be allowed to for a service to reach the recommended service design performance targets. Within 12 months a service should reach at least 50% of the recommended targets for productivity (net ridership or boardings per hour). If a route does not meet either of these two targets it should be given the same consideration as any service that fails to meet the service evaluation criteria. By 18 months it should reach 75% of the standards, and by 24 months 100% of the targets should be attained. Fare Recovery Financial performance measures that involve revenue are difficult to evaluate at the route level due to the challenge of allocating revenue per passenger. Transfers and passes make it difficult to accurately attribute revenue to a specific passenger. Costs can be measured more accurately, and cost per passenger provides a more complete picture of the cost of operating a particular service than simply boarding passengers per hour. However the two indicators provide similar information. On a system wide basis cost recovery can be measured as the percentage of costs covered by fares paid. California requires that systems meet a system wide target of 20% cost recovery for fixed routes and 10% for paratransit services. Fare policy is complex issue. One indicator that can be used to determine the appropriateness of the fare policy is the Appendix F Performance Indicators F-6 relationship between average revenue per passenger and the adult cash fare. Excessive discounting of fares and reduce revenue without stimulating new ridership. This indicator can be calculated easily and comparable figures should be available from peer systems or nationally for similarly sized properties. On-Time Performance Service reliability is an important issue for Omnitrans customers. Existing and potential customers expect bus services to reliably follow the published timetables. People depend on transit to allow them to meet their personal schedules and expect transfer connections to be performed as published. Schedule reliability standards are also important for transit management, as they provide a means of measuring and evaluating the provision of the service on the road. Failure to meet the guidelines serves as notice to management that corrective actions such as additional transit priority measures, revised schedules or work practices, or rerouting of services should be implemented. Reliability guidelines must balance the need to assure customers that timetables may be adhered to with the need to allow for operating flexibility due to traffic conditions and differences in transit vehicles (i.e. wheelchair lift or low floor buses) that could be assigned to the same route. During extreme weather conditions, power outages, road construction, or other abnormal traffic situations, it may be expected that delays and schedule disruptions occur. The objective must stress the importance of reliability, but also recognize that there are many factors outside the control of the transit operators and transit management, which may impact reliability: To provide Bus, Express Bus, and Omnilink services that reliably follow published schedules under normal operating conditions. The indicators for reliability used by the transit industry generally relate to schedule adherence, headway adherence, service consistency, transfer reliability, and missed trips. F-7 It is recommended that a single schedule adherence guideline be applied for bus services at all times of the day. Some arguments can be made for a stricter guideline during off peak periods to encourage ridership, compensate for the additional transfers that may be necessary and because of reduced roadway congestion. However, the impact of a stricter off peak standard would likely be imperceptible to customers. In any case, the transit system should be striving for 100 percent schedule adherence at all times. The recommended indicators are: x 90 percent of bus trips on each route should depart each timepoint not more than five minutes later than the scheduled leave time, and should not depart early x 90 percent of bus trips should arrive at the terminus not more than five minutes late. Where the schedule adherence of a route as measured by the above indicators falls below the guideline, more detailed investigations of the route should be carried out to identify the sources of the problem. There is a broad range of potential actions that can be taken to improve service reliability and the most effective response may depend on the specific situation. In some cases, municipal actions such as provision of transit priority measures on municipal roads used by transit would significantly contribute to improved service reliability. Internal Performance Measures While the Agency will be reporting the four key indicators to the Board of Directors on a regular basis, there are a number of other indicators that will be used behind the scenes to monitor service. Below are the general objectives and the specific performance measures that will be used. Appendix F Performance Indicators F-8 Operational Objective Service Productivity Service productivity can be measured using two tools: passengers per hour, which is described in detail in the Key Reporting Indicators, and seat utilization. Seat Utilization Seat utilization is a measurement of how much of the service being provided (seat miles) is being consumed (passenger miles). It is expressed as a percentage (passenger miles/seat miles). In the passenger airline industry the key measures of route performance are load factor, yield, cost, and profit. Load factor, or utilization, is based on the number of customer miles (demand) compared to the number of seat miles available (or capacity). Yield is the average customer fare for the flight divided by the distance flown. The load factor rate is used to evaluate the volume, while the yield is used to evaluate the revenue. The yield is compared to the actual seat-mile cost of operation to determine profitability. One of the advantages of the use of load factor is that it provides a performance evaluation that is independent of the aircraft (or vehicle) size or route type. A low load factor percentage would be an indication to change to a smaller aircraft or to less frequent service, while a high load factor might be used to justify a larger aircraft or more frequent service. Low yields would suggest a need to raise fares. In other words revenues and costs are looked at independently of passengers and utilization. Load factor, or utilization, for transit services is more complex to calculate due to the large number of stops and the multitude of vehicles on each route, but the advantages are the same. The concept of measuring utilization is to determine what “percentage” of the capacity being offered on each route is indeed being consumed. A low utilization would be an indication that service should be less frequent, or a smaller vehicle utilized. Low utilization on one section of a route would be an indication that some vehicles could be short-turned so that service would be less frequent on that section. A high utilization rate would indicate that more frequent service or larger vehicles might be appropriate. F-9 Distance-based utilization based on the distance that passengers travel, by itself, does not assess the efficiency of the schedule. Costs are incurred even if a bus is at a layover point; therefore an additional indicator of time-based utilization captures performance related to service hours and demonstrates the efficiency of a schedule. Figure F-1 Proposed Minimum Average Distance Based Utilization Standards for Bus Services Service Type Overall Customer mile/Seat mile Standard Weekday Customer mile/Seat mile Standard Saturday Customer mile/Seat mile Standard Sunday Customer mile/Seat mile Standard Express Bus 22% 18% 25% 20% 15% 10% 15% 10% The standards are pegged initially at approximately the 25th percentile for each type, in each time period. This means that about 25 percent of the services would be subject to review each year. An examination of the productivity of the Omnilink service as well as some of the lowest performing bus routes was used to develop the targets for Omnilink. Where large bus services were included, the productivity was prorated to reflect a 20-passenger bus rather than a standard 38-passenger vehicle. The standards for each type of service would ultimately be adjusted to ensure that the overall transit operation was able to meet its system-wide cost recovery objectives. The intent is that the standards would be applied as an average for all trips. The targets for specific time periods or on route segments would be examined where a route failed to meet the overall guideline. Seat utilization based on distance (passenger miles per seat miles), retrieved from Automatic Passenger Counter (APC) data for the first quarter of 2004 is summarized in the Existing Conditions. The routes with utilization of less than 20 percent are in the bottom quartile and are candidates for review and adjustment. Appendix F Performance Indicators F-10 Maximum Occupancy Objective The Maximum Occupancy Objective balances the fiscal need of Omnitrans to generate fare revenue with the need to provide a safe, comfortable and attractive customer environment on-board transit vehicles. The proposed occupancy objective is: To provide transit services with adequate capacity to provide a reasonable level of passenger comfort recognizing the vehicle types, trip lengths, speeds and markets being served. The purpose of the objective is to provide a means of ensuring that an appropriate level of service is provided for the level of ridership on each individual route. The objective should also ensure that overcrowding is not permitted to occur on a sustained or regular basis. Crowded conditions can quickly turn existing and potential customers away from public transportation. The guidelines for this indicator must be set at levels that provide comfortable traveling conditions appropriate for the brand of service and the market being served. The indicators and standards will be used to adjust service frequencies or vehicle size. Separate indicators are required for each type of bus service, reflecting their different operating speeds, trip lengths and markets served. Separate indicators and standards are required for peak periods, a shorter peak within the peak period, midday evening, night, and weekend periods. The recommended indicators are: x 90 percent of the time the number of standees at the maximum occupancy point should not exceed person density (in passengers per square feet) according to the following chart. Figure F-2: Minimum Square Feet of Floor Space per Standing Passenger Type of Peak Period Off Peak Service 30 Minute 60 Minute Average Avg. Bus 6 12 Omnilink No standees No standees Express Bus No standees No standees F-11 x Under normal operating conditions no customer should remain standing more than 15 minutes on one bus. Figure F--3 shows the estimated number of seats and floor area available for each type of bus currently in the transit fleet. The data in Figure F-4 also shows the maximum occupancy standard in passengers for each of the different types of buses in the fleet. The APCs cannot definitively determine the average standing time, however, on most routes they can identify potential standing time problems by using route profiles. Figure F–3: Seats and Standing Areas by Bus Type Bus Type 40’ Low Floor Flyer* 40’ High Floor RTS/Orion* 40’ Suburban High Floor* 30’ Low Floor Mid Size* *Estimate Areas for Seating Seating Seats Standing with One with Two in Sq. ft Wheelchair Wheelchairs 38 57.9 35 31 40 55.9 36 32 45 53.9 42 39 25 37.9 22 18 On some routes conformity with the standing time guideline could also be evaluated using a point observation system. This would be done by stationing observers prior to the maximum load point, and again 15 minutes downstream. An observation of people still standing downstream would be an indication of a standee time problem or at least a candidate for further, more detailed analysis. On services with guidelines that do not permit standees, it would be possible to evaluate the service using APC data. The key to the use of the standard is to identify potential problem routes and services. This will limit the requirement for more detailed examination of specific conditions on every route. The public will also easily understand the guideline. Appendix F Performance Indicators F-12 Figure F-4: Maximum Passenger Occupancy by Bus Type, Time Period and Number of Wheelchairs Bus Type Peak 30 Minute Average Off Peak 60 Minute Average No Wheelchairs 40’ Low Floor Flyer 40’ High Floor RTS/Flexible 40’ Suburban High Floor 30’ Low Floor Peak 30 Minute Average Off Peak 60 Minute Average Peak 30 Minute Average Off Peak 60 Minute Average 1 Wheelchair 2 Wheelchairs 48 43 45 40 41 36 49 45 45 41 41 37 45 45 42 42 39 39 31 28 27 25 23 20 Fare & Financial Objective Costs: Fares: Cost per passenger by route and system. Target to be determined. Target system wide (ACCESS): 10% Percentage that average fare represents of adult cash fare. Target: to be determined. Scheduling Objectives Layover Time: Layover as a percentage of total revenue hours. Target: to be determined. Makeup Time: Makeup time paid as a percentage of total paid revenue hours. Target to be determined. Standby Time: Standby time that is scheduled needs to be compared to total scheduled operator hours and actual operator hours. In this way, a comparison can be done to see if the standby time is being scheduled efficiently and is not in excess of the overtime that occurs. F-13 Service Reliability Objective Total Trips Completed Target percentage of scheduled trips completed not to be less than 99%, including not more than: 0.5% trips missed for mechanical reasons 0.5% trips missed due to a shortage of operators. 0.01% trips missed due to weather. 0.01% trips missed due to accidents 0.01% trips missed due to other factors. Competitiveness Objective Service Speed The average actual running time on each route should be maintained or improved as measured on a yearly basis. ACCESS Service No Shows Denials Cost Recovery Coverage Average number of boardings per hour. Target: 3. Number of no shows per 1,000 completed trips. Number of denials per 1,000 completed trips. Percentage of costs recovered from farebox: Target 10%. Percentage of hours of ACCESS operated outside ¾ of a mile of an operating Omnitrans fixed route service. Planning Objectives Service Coverage & Minimum Service Quality x Appendix F Performance Indicators F-14 All areas having a minimum residential density of 3.5 dwelling units per acre or a minimum employment density of 10 jobs per acre, as measured over an area of 25 acres, should be provided with a transit service that places 90 percent of residences and jobs within .5 miles of a bus stop. Reduced walking distances may be encouraged in situations where steep grades or safety hazards create an unacceptable pedestrian access route. A request-stop service should be in effect for alighting customers on all bus services (in local stop areas) services after 8:00 p.m. and before 5:00 a.m. x Bus stops should be located to minimize walking distances, but stops should not be spaced closer than 0.2 miles, unless required for pedestrian safety or as a result of geographic barriers. x An area shall be considered served by transit if it is located within 0.5 miles of a fixed-route bus stop or within area served by Omnilink. The 0.5-mile distance should be measured using public roads, sidewalks and walkways. x On weekdays, the minimum service frequency to provide coverage should be 60 minutes from the start of service in the morning to the end of service in the evening. Special peak-period-only tripper services and introductory pilot services may be excluded from this guideline. x The span of service for transit should ensure that 90 percent of trips identified in the following table could be completed at the times shown. Service should be provided to major activity centers to correspond to customary opening and closing times at each location. F-15 Figure F-5 Span of Service Guidelines Service Weekdays From any point in East Valley TO Downtown San Bernardino From any point in West Valley TO Ontario or Montclair Service From downtown San Bernardino TO any point in East Valley From Montclair or Ontario TO any point in West Valley 06:00 Earliest Arrival Time Saturdays Sundays & Holidays 07:00 07:00 06:00 07:00 07:00 Latest Departure Time Weekdays Saturdays Sundays & Holidays 21:00 21:00 19:00 21:00 21:00 19:00 Customer Service Objectives Public Information Time to Answer Lost Calls Average time on hold for all calls. Target to be determined Number of lost calls as percentage of completed calls. Target to be determined Maintenance Objectives Productivity Spare Ratio: Road Calls Number of Mechanics Appendix F Performance Indicators F-16 Number of spares as a percentage of total fleet. Target to be determined. Average number of miles between road call. Target to be determined. Average number of mechanics per 1,000 revenue miles. Target to be determined. Maintenance Cost Average maintenance cost per revenue mile. Target to be determined. Miles per Gallon Average number of miles operated per gallon of fuel used. Manning vs. Equipment Total manning available verses the equipment that is provided to do the job. Administrative/Management Objectives Efficiency Staffing Number of administrative and management staff per 1,000 revenue miles. Target to be determined. Number of administrative staff and management as percentage of operating staff. Target to be determined. Getting There Figure F-6 illustrates a flow diagram that illustrates the overall process to finalize the management information system, evaluate performance, develop an action plan. Figure F-7 illustrates the detailed process that might be involved to assess the productivity of fixed route services. F-17 Figure F-6 Administration Management Services Operations Access Fare & Financial Maintenance Fare & Financial Maintenance Establish Performance Indicators for Key Functions Establish Targets for Each Indicator based on Peers, National Norms or Omnitrans Practice Evaluate Current Services/Functions Using Indicators & Targets Develop Action Plans to Bring Functions into Line with Targets. Implement Changes to Services & Functions Administration Management Appendix F Performance Indicators F-18 Services Operations Access Figure F-7 Segregate routes operating for 12, 18, or 24 months & longer Routes operating 24 months or longer 12 Month routes Evaluate Utilization and Productivity by Route for Entire Day Identify Routes that fail to reach 50% of guidelines over entire day Pass Fail Identify Routes that fail to reach 70% of guidelines over entire day Pass Identify Routes that fail to reach 100% of guidelines over entire day Fail Fail Pass Identify time period that fails to meet guidelines Examine ridership and route operation to determine if actions can be taken to increase ridership Yes Develop plan to make service changes to improve ridership None Possible Develop plan to reduce or eliminate service Monitor impact of service changes on ridership F-19 New Service Warrants Service warrants are required to provide direction on when new services should be initiated. Omnitrans serves a diverse region and some flexibility may be required in adapting the proposed warrants to every possible situation. The warrants should be viewed as guidelines, rather than strict rules. Fixed Route Bus Fixed-route bus services are operated using standard transit buses or trolleys of at least 30 feet in length. This service is usually associated with routes that make frequent stops, but can also include limited stop services on radial and crosstown routes. Warrants are required to determine when bus service should be introduced in new residential, industrial, commercial and recreational developments. Changes to existing bus routes would be based on the service evaluation criteria included as part of the Service Design Guidelines. There are two main approaches to new service warrants commonly in use in North America. The first requires a projection or forecast of ridership. The forecast is either used directly to determine the timing of a new service or through surrogates such as riders per hour or cost recovery that are derived from the ridership forecast. Ridership forecasting on a micro-level can be extremely difficult and unreliable. An alternative approach would be to use trip generation as an evaluation factor. Trip generations are projected using generally accepted standards and are available for all types of land use, including residential, commercial, recreational and industrial areas. There are trip generation tables that have been produced by both national and state authorities. The tables have generally been developed as a result of many years of data collection and verification. Trip generation data is usually expressed in car trips, however total person-trips can be developed by making some occupancy assumptions. Trip generations are a form of forecast based on a broad knowledge base derived from observed behavior. The recommended warrant for new local bus services are based, in part, on the trip generation methodology. This Appendix F Performance Indicators F-20 methodology has the advantage of using data that has already been prepared for and accepted by the municipal authorities, is available for all land uses, and incorporates elements of both population and forecasting approaches. In addition to the forecast trip generation volume for the development, it is recommended that several other factors related to the physical design of the development be considered as part of the service warrants. For local bus services to operate efficiently and safely in a neighborhood, the road system must meet minimum geometric design requirements for bus operations and provide a relatively direct routing for the service. Where the bus route is to terminate within the development, adequate bus terminus facilities (e.g. street space or a bus loop for vehicle layovers) must be available. Finally, adequate pedestrian facilities (e.g. sidewalks and direct pedestrian routes to bus stops) and amenities at bus stops (e.g. shelters and lighting) are required to ensure fast and safe access by customers to the bus service. New services to be provided to areas beyond 0.5 miles of an existing bus stop when all of the following conditions are met: x Minimum density of 3.5 households per acres or 10 jobs per acre as measured over a minimum area of 25 acres. x Road and pedestrian access system that provides for safe Access and efficient operation of transit service. x Minimum of 1,000 total person trips generated for all vehicle modes per service hour as measured from end to end of proposed bus route. x Trip generation to be based on standard trip generation methodology and procedures in common use in Southern California. x Service maybe extended to additional time periods if the route is able to sustain ridership that is 75 percent of the minimum productivity standard during the first year of service. The service must meet the full productivity guideline within 2-3 years of the start of service. If, after 2-3 years, the service is unable to meet the productivity standard, alternative approaches such as an Omnilink service maybe considered. F-21 If the service being provided is changed significantly, the probationary period may be extended. Omnitrans may also consider the impact on potential ridership of other factors such as parking management or travel demand management strategies that may be in effect. Express Bus Express Bus describes services operated on highways between municipal centers (e.g. Route 90 from Montclair-San Bernardino-Riverside). The services utilize suburban style coaches. Express Bus service may be warranted when all of the following conditions are met: x Express Bus service should be considered if the travel time between municipal centers by local bus services is more than 30 minutes. x Express Bus services should incorporate a minimum of 15 minutes of non-stop or limited stop service. Similar to fixed-route and Omnilink services, New Express Bus services should meet the minimum productivity guidelines within 2-3 years of implementation. Omnilink Omnilink is the name applied to services operated with vehicles smaller than the conventional 30-foot long transit bus. This could include a range of options from mini-buses to shared-ride vans. These services would be implemented in areas where conventional buses are too expensive and inefficient to operate. Omnilink service should transport at least 3 boarding passengers per hour. New Omnilink service may be warranted in areas beyond 0.5 miles of an existing bus stop when the following conditions are met: x Minimum density of 3.5 households per acre or 10 jobs per acre measured over a minimum area of 25 acres. x Appendix F Performance Indicators F-22 Road and pedestrian system that provides for safe access and efficient operation of Omnilink service. x Projection be based on data provided in traffic impact studies prepared by or for municipalities for subdivision or development approval. x Service may be extended to additional time periods if the route is able to sustain ridership of at least 3 passengers per hour. Like the fixed-route services, the service must meet the full productivity guideline within 2-3 years of the start of service. If after this time frame the service appears unlikely to meet the productivity standard, alternative approaches should be considered. If the service type is changed, the probationary period may be extended. F-23
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