Contents - Acumen Marketing Management Limited

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World Travel Market 2007
Contents
World Travel Market 2007
Published by:
Pedigree Media International Ltd,
Linton House,
39-51 Highgate Rd,
London NW5 1RS.
Tel: +44 (0) 207 428 7830/1
Website: www.pedigreemedia.co.uk
Editor: Colin Ellson
Editorial Contributor: Graeme Payne
Content includes authorised extracts and statistics from the
UNWTO World Tourism Barometer, www.unwto.org.
Many of the editorial photographs have been supplied courtesy
of www.travel-pictures-gallery.com. UK pictures courtesy of
www.britainonview.com
Customer Services: Adunola Smith
Senior Project Manager: Vicky Sotiropoulou
S.E. Asia Sales Agent: Marcus Osborne, Tiger Publishing
India Sales Agent: Exposure Media Marketing PVT Ltd
Sales & Marketing Director: John Lewisohn
Publisher: Tim Westbrook
Design, Typsetting and Production Management:
Acumen Marketing Management Ltd,
Website: www.acumenmarketing.com
Data Compilation:
Runningman Publishing,
Website: www.runningmanpublishing.com
Publishers Statement:
This catalogue has been printed on paper from sustainable forests
and our printer, Stephens and George Print Group, is accredited
with the ISO 14001 Environmental Management System.
The 2007 World Travel Market Official Catalogue is published under
contract by Pedigree Media International Ltd to help guide delegates
around the exhibition and to provide them with essential reference
information both during and after the show.
Foreword: Tom Nutley
Foreword: Fiona Jeffery
WTM Advisory Council
What’s new at WTM
Programme of Events
WTM World Responsible Tourism Day
WTM Travel Agents Day
ExCeL London
Welcome to London
Global Media Network Contacts
Meridian Club
Official Premier Partner
World Tourism Award and IIPT
Just a Drop
World Travel Market Floorplans
World Travel Market Team
WTM Global Media Network
41
Technology & Online Travel
59
Global Village
61
Africa
67
Americas & Caribbean
93
Asia Pacific
119
Europe
137
UK & Ireland
165
Middle East & North Africa
171
4
5
7
8-9
10-14
16-17
18-19
20
21
22-23
24
25
26
28-29
30-37
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Copyright 2007 Reed Travel Exhibitions a division of Reed Elsevier Inc.
All rights reserved. No part of this publication may be reproduced,
stored in any retrieval system or transmitted in any form or by any
means electronic, photographic, recording or otherwise without the
prior permission of Reed Travel Exhibitions and Pedigree Media
International Ltd. While every effort is made to ensure information
is correct at the time of going to press, neither the publishers nor
the organisers can be held responsible for any errors or omissions.
The publisher encourages readers of this
Catalogue to recycle the publication when it
has ceased to be of value as a reference source.
Exhibitor Listings
193
www.wtmlondon.com
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Message from Tom Nutley, Chairman, RTE
Message from Fiona Jeffery, Chairman, WTM
The future of travel
Changing man’s global footprint
FORECASTERS predict that in the next
couple of decades globetrotting travellers
will be demanding holidays to even more
far-flung and remote places, increasingly
attracted to extreme, often bizarre
accommodation and buying out-of-this
world adventures that include journeys
into space.
FROM PROVIDING cost savings, making a
positive contribution to climate change to
increasing economic stability and ensuring
the long-term appeal of a destination,
responsible tourism practices simply
make good business sense.
And yet there is no doubt that the industry
could do better!
Travel and tourism is a topsy-turvy,
fast-pace, ultra competitive business and
as professionals it is our job to keep ahead
of the game.
Despite the amazing work by some, there is
still a great deal to be done. In fact, we have
hardly scratched the surface.
That’s why World Travel Market is an
important four days in the global industry
calendar.
The public and private sector of today and
the business leaders of tomorrow need to
understand the issues at stake.
Even in a super high-tech world where
technology has made travel processes
almost instantaneous, there is still a need
to meet face-to-face, to understand about
the new trends and developments and to
confront and discuss some of the difficult
and challenging issues that face the
industry today – and tomorrow.
World Travel Market has a very specific,
major global focus on all things green
this year.
In order to prosper, middle and senior management need regular, year-round businessto-business in-depth intelligence gathering,
analysis and delivery.
You need to be inspired, to learn from
others, exchange ideas.
When developing future strategy, product
development plans, resource allocation and
sector focus, it is essential to be one step in
front, embracing and understanding the
environment clearly.
Making Meetings Measure Up
A major worldwide initiative was launched
earlier this year to ensure that everyone
working within the meetings, conference and
incentive industry (now called the meetings
industry) recognises the importance of
adopting a form of Tourism Satellite
Accounting, measuring the economic global
importance of the meetings industry.
Only by understanding precisely what is the
contribution from this high yield sector, can
we hope to generate a universal improvement in its status.
On Tuesday - the eve of WTM’s World
Responsible Tourism Day – World Travel
Market is hosting the UNWTO Ministers’
Summit on Tourism and Climate Change.
Up to 300 Government Ministers, senior
aides and eminent speakers will come
together at World Travel Market to try and
agree on a Global Declaration on Tourism
and Climate Change. What ever the
outcome, it will be presented to the United
Nations Climate Change Summit in Bali in
December.
meetings industry does command the
attention that it undoubtedly deserves.
The partners, who have been working
together for more than three years, have
published a groundbreaking report
‘Measuring the Economic Importance of
the Meetings Industry. Developing a Tourism
Satellite Account Extension’.
The report recommends that the industry
adopts a form of Tourism Satellite
Accounting as a viable means of achieving
official universal industry recognition as a
major economic driver.
To this end, the partners have now
appointed a dedicated economist with
experience in statistics and economic
analysis. He will be working on a number of
selected case histories where detailed data
on the meetings industry is already known
to exist, such as Austria, Australia, Canada,
Mexico, Spain and South Africa. It will take
some time to adapt TSA, but it will certainly
be worth it.
The brave new world is here.
And we are ready to welcome it with open
arms!
Tom Nutley
Chairman
Reed Travel Exhibitions
Reed Travel Exhibitions is working with the
International Congress and Convention
Association (ICCA), Meeting Professionals
International (MPI) and the World Tourism
Organization (UNWTO) to ensure that the
World Travel Market Official Catalogue 2007
The first ever WTM World Responsible
Tourism Day on Wednesday, in association
with the UNWTO, will unite the planet and
the industry in a way that has never been
done before. The day has already won many
supporters, including PATA, the WTTC and
well known figures such as Sir Richard
Branson and environmentalist Prof. David
Bellamy.
Whether companies, organisations and
individuals are at World Travel Market or
not, we want everyone who works in and,
like me, has a passion for the international
travel and tourism industry, to stop just
talking about this crucial aspect of our
very future.
We need to plan now for a simpler, saner,
more sensible hand-over to the next
generation by taking action.
Serious, long term, committed action.
Action that transforms the lives of people
and communities; that helps to eradicate
poverty; and saves this beautiful, everchanging planet of ours from further
destruction by mankind.
Above all, we need to be able to hold up our
heads with dignity and demonstrate that
the industry recognises its responsibilities
and is working towards making a real
difference.
This is indeed the most ambitious project
that we have ever undertaken at World
Travel Market, but our aim is to catalyse
the international industry to make a real
World Travel Market is unashamedly,
unreservedly, wholeheartedly about
successful global business. What ever your
interests, we hope that you will find much
to help you take your business on to a new
chapter of profitability.
May I wish you a productive and enjoyable
week.
contribution and demonstrate action to
consumers, by taking a lead on what is the
most fundamental issue of our time. Just
think what we can do to sustain our world
if we work together as an industry.
Fiona Jeffery
Chairman
World Travel Market
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It is a tremendous challenge but World
Travel Market is well placed to help drive
this vision of a better kept world. For the
past 13 years, we have pioneered the
importance of environmental issues,
initially with Environmental Awareness Day
and latterly with Responsible Tourism Day.
WTM’s now World Responsible Tourism Day
is designed to inspire everyone working in
the industry, pushing the boundaries to a
new humanity.
That is why the day will reflect some of the
brilliant work that is being carried out with
the publication of a magazine called
Spotlight, provided free to all delegates and
will offer many opportunities to get to grips
with the difficult issues that remain in
responsible tourism.
The programme, including debates,
presentations, workshops and seminars as
well as a networking event at the end of
the day, tackles four key environmental
subjects: water, poverty reduction,
destinations and carbon offsetting. All
the main events will be free and located
in World Travel Market’s Conference Set,
Platinum Suite 4, Level 3.
Further more, as we all know, Climate
Change is a reality and will eventually
impact the industry.
For more information on WTM World
Responsible Tourism Day, or to apply for
the WTM World Responsible Day logo,
log onto www.wtmwrtd.com or contact
Araminta Sugden on the special hotline
service on +44 (0)1892 535943. There’s
also a chance to watch the WTM World
Responsible Tourism Day film which we
hope will inspire you into joining this
great crusade for industry change.
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WTM Advisory Council
Baroness Anelay
of St John’s DBE
Chairperson,
World Travel Market
Advisory Council
Ms. Julia Hendry
Director of Marketing,
Caribbean Tourism
Organisation
Mr. Ian Hawkes
Executive Director, PATA
UK Chapter
Mr. Tom Jenkins
Executive Director,
European Tour
Operators Association
Mr. Michael Feldman
Director Passenger,
International Air
Transport Association
Mr. Bill Maloney
Executive Vice President
& COO, American
Society of Travel Agents
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Mr. Stephen Dowd
Chief Executive,
UKinbound
Mr. Jean-Claude
Baumgarten
President, World Travel
& Tourism Council
Ms. Esther Smith
Executive Secretary,
ANTOR
Mr. Birger Bäckman
Secretary General,
Universal Federation
of Travel Agents’
Association
Mr. V Enzo Fúrnari
President, COTAL
Mr. Kenny Boyle
Commercial and
Marketing Services
Director, VisitBritain
Mr. Derek Houston
Director,
Houston Travel
Marketing Services
Mr. Mark Tanzer
Chief Executive,
Association of British
Travel Agents
Mr. Geoffrey Lipman
Assistant SecretaryGeneral, UNWTO
Join us at WTM 2008.
Share the experience and the business.
To discuss your requirements for WTM 2008, contact
your Regional Account Manager in the WTM Sales Lounge
onsite at WTM 2007 or contact us on +44 (0) 20 8910 7961,
email: [email protected]
Visit www.wtmlondon.com for more information.
The Global Event for the Travel Industry
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What’s new at World Travel Market 2007
The Most Ambitious Universal
Day of Action for the Industry
The Awards, the biggest of its kind in the
world, are again organised by online travel
agent responsibletravel.com, in association
with The Times, World Travel Market and
Geographical Magazine – the magazine
of The Royal Geographical Society.
THERE HAS NEVER BEEN A YEAR with more
focus, more urgent challenges or more
competition at World Travel Market.
WTM World Responsible Tourism Day will
be held every year on the Wednesday of
World Travel Market. In 2008, WTM World
Responsible Tourism Day will fall on
Wednesday 12 November.
Because of the sheer global scale of the
event, it is inevitable that delegates will be
served up a generous helping of information,
products, contacts and choice on whatever
geographic or sector interest they desire.
But in addition to a jam-packed event
programme, this year is notably different –
with more new worldwide initiatives,
speakers, campaigns and top level meetings
than ever before.
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It is designed to provide every World Travel
Market attendee with a vital international
business backdrop, fuelled by fresh insight,
the very latest market intelligence plus an
opportunity to confront two of the most
critical and pressing issues ever to impact
the long term future of the industry:
Climate Change and Responsible Tourism.
World Travel Market 2007 will see the first
ever WTM World Responsible Tourism Day
on Wednesday 14 November – a measure
taken by the global industry to reduce its
footprint.
This is the most ambitious initiative ever
where the aim is to take real action that
makes a difference.
The day is being organised in association
with the UNWTO and is supported by
leading organisations such as PATA and the
WTTC as well as leading industry figures
such as Sir Richard Branson and well known
international environmentalist Prof. David
Bellamy.
Too often in the past, environmental and
responsible tourism has been given no
more than “lip-service” with good talk –
but very little else.
Now the industry is beginning to heed the
demands of a growing army of consumers
who are calling for a more caring, responsible
industry. An industry that helps to save the
planet as well as improve the lives of millions.
Four key topics have been identified for the
day where experts from across the world
will be involved in discussion, debate and
advice on changing the way we do business.
The subjects are Water, Carbon Offsetting,
Destinations and Poverty Reduction.
Ensure that you also pick up your free
full colour magazine, ‘Spotlight’, on
Wednesday from the Central Boulevard.
The publication, marking the first
WTM World Responsible Tourism Day,
is designed to inspire delegates with
case histories from around the world
of excellent responsible tourism work
linked to this important initiative.
If your company or organisation has
not been involved with WTM’s World
Responsible Tourism Day this year,
‘Spotlight’ is an invaluable tool to help
you to plan and participate in 2008.
International Explorer Opens WTM
World Responsible Tourism Day
The day will be formally opened on
Wednesday at 10.30 hrs by international
environmentalist, Pen Hadow, one of the
world's most accomplished Polar explorers
and the first person to sledge alone from
Canada to the North Geographic Pole
without any re-supplies. The launch will be
held in World Travel Market’s Conference
Set, Platinum Suite 4, Level 3, venue for the
major WTM WRTD programme of events
throughout the day.
The opening will be followed by the
presentation of the Virgin Holidays
Responsible Tourism Awards. The Awards
celebrate tourism ventures that make a
positive contribution to conservation and
the economies of local communities while
minimising any negative impacts of tourism.
For more information on WTM World
Responsible Tourism Day, log onto
www.wtmwrtd.com. This gives full details
of how the industry can get fully involved
and how to apply for the WTM World
Responsible Tourism Day logo. Additionally
a hotline service has been set up to help
and advise on +44 (0)1892 535943.
Ministers will be asked to consider and
ratify a Declaration recommended by
environmental experts at the UNWTO’s
Summit on Climate Change in Davos,
Switzerland in October.
The Ministerial Declaration is to be put to
the UNWTO’s General Assembly at the end
of November and will be a major aspect of
the organisations submission to the UN’s
Bali Climate Summit in December 2007.
UNWTO Secretary General Francesco
Frangialli has called the summit “the most
important and intensive tourism industry
analysis on climate ever undertaken and a
key component of the overall global response
to an issue, which is, together with Poverty
Alleviation, the challenge of our times.”
Spa, Health and Wellness Focus
World Travel Market’s Spa, Health and
Wellness focus, now in its second year,
has a new expanded programme to help
delegates “tap into” the phenomenal
growth of spa holidays.
Ministers’ Summit
On Tuesday – the eve of WTM World
Responsible Tourism Day – World Travel
Market attendees will be able to share one
of the most important global meetings to
ensure the long term future and status of
the industry.
As part of World Travel Market’s Ministers’
Programme, now in its third year, WTM will
be hosting the UNWTO Ministers’ Summit
on Tourism and Climate Change.
The summit, expected to bring together
over 100 Government Ministers, senior
aides and environmental experts, will be
held at WTM’s Conference Set, Platinum
Suite 4 and broadcast to delegates via giant
screens in the Central Boulevard as well as
to a special Media Room in the International
Press Centre, at ExCeL London.
Research shows that the industry has grown
40% in the past three years alone. The sheer
size of the market is extraordinary. There
are now more spas in the US alone (15,699)
than there are Starbucks coffee shops in the
world (13,728)!
ultimate guru of cool – will be at World
Travel Market to help businesses make
more money from travel and tourism.
He is the guest speaker at World Travel
Market’s Captains of Industry Lunch on
Monday and will also take a free seminar
on Tuesday in North Gallery Rooms 6/7
12.30 – 13.30 hrs.
Levine claims that the travel and tourism
industry has been left behind as the agenda
has moved on, while other sectors have
been quick to embrace change.
Levine, executive director of US consultancy
the Avant-Guide Institute, working with a
plethora of top international brands,
including MasterCard, Samsonite and
Deutsche Telekom, believes the secret to
businesses making more money, in whatever
sector, is being more innovative in the way
they respond to cultural trends.
He says that as part of the most timedeprived generation in history, it’s very rare
to take a step back and look at the way
culture is heading, but by doing this the
industry will have a better chance of
engaging with your customers.
World Travel Market is featuring three
seminars on the subject and is also
encouraging spa activities by exhibitors
on their stands.
The free Spa, Health and Wellness seminar
programme includes:
I Sustaining spa credibility – avoiding
customer disillusionment.
Monday 12 November, 14.00hrs
Speaker: Dr. Bruce Osborne – Spas Research
Fellowship.
I The UK Market for Health Tourism,
Tuesday 13 November, 16.00hrs
Speaker: Keith Pollard, Managing Director,
Treatment Abroad, UK leading web portal
for medical tourism.
I English – The First Language of Spas,
Tuesday 13 November 14.00hrs
Speakers: Robert Czik – the British
International Spa Association (BISA);
Bruce Milne – Bell.
Making More Profit
Top American global trends consultant
Daniel Levine – dubbed by CNN as the
Daniel Levine
Abu Dhabi
is WTM’s Official
Premier Partner
Abu Dhabi, capital of the Arabian Gulf
state of the United Arab Emirates, which
aims to be the world’s leading high-end
destination, is the Official Premier
Partner of World Travel Market.
In a unique two-year agreement for 2007
and 2008, World Travel Market is assisting
the Abu Dhabi Tourism Authority (ADTA)
to market and promote some of the most
exciting new world-class tourist attractions ever to be introduced in one city.
Visitor numbers to Abu Dhabi increased
by 40% in 2006 to reach 1.2 million.
Mr. Mubarak Al Muhairi, Director
General, ADTA said: “We have already
become the World’s Leading New
Destination, but that is just a beginning
for Abu Dhabi, much of which remains
totally undeveloped and unspoilt.
“We plan to maximise on our countless
natural attractions, such as year-round
sunshine, spectacular desert dunes, miles
of pristine sandy beaches, 200 islands,
green oases and much more.
“Major initiatives and developments will
create 25,000 additional hotel rooms by
2015, 4,000 of them within the next three
years. It means that not only will Abu
Dhabi be the world’s leading destination
but also a cultural destination of true
global stature and distinction.”
Trends Report
Euromonitor International, the world’s
leading provider of global business
intelligence on industries, countries and
consumers, has teamed up with World
Travel Market to produce the World Travel
Market Global Trends Report.
It will be presented by BBC presenter Thalia
Pellegrini at 10.00 hrs on Monday at World
Travel Market’s Conference Set, Platinum
Suite 4, Level 3.
Travel and tourism is a core area of research
at Euromonitor International and the report
will bring to the industry’s attention the
very latest trends and developments. The
report aims to assist travel companies and
organisations with planning and investment,
helping travel professionals make informed
choices about business retention and
expansion.
He continued: “That is why we are linking
up with the organisers of World Travel
Market. Abu Dhabi aspires to the very
best in everything and World Travel
Market, with its established reputation as
the world’s leading business forum for the
industry, is an appropriate partner.
“In exciting and imaginative ways over
the next two years, we want to engage
with World Travel Market’s delegates to
convey the very strong messages about
the new Abu Dhabi experience.”
Fiona Jeffery, Chairman of World Travel
Market said: “Abu Dhabi has risen so far
and so fast that it has taken the rest of
the industry by surprise. But over the next
two years every professional working
within the industry will hear a great deal
more about the magic of Abu Dhabi”.
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Programme of Events – Monday 12 November
Programme of Events – Tuesday 13 November
08.30 – 09.30
Press Centre
Hospitality Area
WTM Exhibitor & Press Breakfast
By invitation only.
14.00 – 15.00
Conference Set
Platinum Suite 4
Airline Head to Head
Steve Ridgway, Chief Executive, Virgin Atlantic Airways is
interviewed by John Strickland, airline analyst and consultant.
09.00 – 16.00
Conference Set
Platinum Suite 4
10.00 – 11.00
Conference Set
Platinum Suite 4
WTM Forecast Forum
Exclusively for members of the press.
WTM Global Trends Report 2007, in association with
Euromonitor International.
14.00 – 15.00
North Gallery
Rooms 4/5
11.00 – 12.00
North Gallery
Rooms 4/5
Get Ahead on the Web
Organised by Genesys, The Travel Technology Consultancy.
Sponsored by Microsoft Digital Advertising Solutions.
Paul Richer, Genesys. What are the latest web trends that
will make a difference to your organisation?
The Impact of Social Media
Jerome Touze, WAYN.com (‘Where Are You Now?’); Graham
McKenzie, Travelmole. Find out whether travel is losing
control to social media or if the two can work together.
11.00 – 12.00
North Gallery
Room 6
Country as Brand: Unveiling the Country Brand Index
2007 Rankings
Ms. Rina Plapler, FutureBrand; Mr. Rene Mack, Weber
Shandwick. A unique perspective on the world of country
branding.
14.00 – 15.00
North Gallery
Room 8
11.00 – 12.00
North Gallery
Room 7
Bet Big on India
Lalit Sheth, Raj Travel World. Buyers & sellers can learn how to
grow their business by dealing with this new and exciting
opportunity called India.
11.00 – 12.00
North Gallery
Room 8
How the British Will Travel 2010
Dr. Auliana Poon, Tourism Intelligence International.
How Britain is one of the most robust, dynamic and terrorresistant travel markets in the world.
11.30 – 12.30
Conference Set
Platinum Suite 4
WTM VIP Opening and Reception
Sponsored by dot2dot.
Host: Stephen Sackur, BBC Journalist / Presenter.
By invitation only.
12.00 – 14.00
Silver Sturgeon
Captains of Industry Lunch
In aid of Just A Drop. Sponsored by Oman Tourist Board.
Keynote speaker: Daniel Levine, Avant-Guide Institute.
By invitation only.
12.30 – 13.00
Conference Set
Platinum Suite 4
Canada
Speaker: Mr. Pierre Labrie, Québec City Tourism.
Québec City is celebrating its 400th anniversary in 2008, and
undergoing major infrastructure projects to be enjoyed for
generations to come.
12.30 – 13.30
North Gallery
Rooms 4/5
Going Mobile
Michael Lacy, Handy Group; Gerry Samuels, Mobile Travel
Technologies; Annika Erskine, WAYN.com ('Where Are You
Now?'). Mobile Internet is now a reality and the first
pioneering travel companies are gaining real advantage from
being the first movers in this new, fast-growing channel.
12.30 – 13.30
North Gallery
Room 8
11.00 – 12.00
North Gallery
Room 4
Insights from Travelzoo’s 11 Million Subscribers
Chris Loughlin, Travelzoo (Europe) Ltd.
Insights from Travelzoo’s global audience – how are British,
Germans, French, Americans, Canadians and Chinese
subscribers interacting differently?
11.00 – 12.00
North Gallery
Room 5
Hotels 2007
A panel discussion featuring senior figures in the hotel
industry. Chaired by Business Traveller Magazine.
Sustaining Spa Credibility – Avoiding Customer Disillusionment
Dr. Bruce Osborne, Spas Research Fellowship. A look at pitfalls
for the spa industry in the future and the value of quality
standards accreditation.
11.00 – 12.00
North Gallery
Room 6/7
15.00 – 16.00
North Gallery
Room 7
Working with the World: Managing Americans
Produced by Internationalist Conferences Inc. featuring
Allyson Stewart-Allen. Be a more effective communicator,
partner and negotiator with the Americans who promise
future profits.
Seatrade Cruise Panel, Organised by Seatrade, PSA and ACE
Chaired by: William Gibbons, Director of the Passenger
Shipping Association. Join senior representatives from
international cruise lines for this lively, interactive debate
to learn more about the cruise vacation industry.
11.00 – 12.00
North Gallery
Room 8
15.30 – 16.00
Conference Set
Platinum Suite 4
World Tourism Award 2007 Celebrates its 10th Anniversary
Sponsored by: American Express, Corinthia Hotels, International
Herald Tribune and Reed Travel Exhibitions. Honouring three
inspiring and visionary leaders of the American Tourism
Society (ATS).
Luxury Travel's top 10 adventures
Chaired by Yasmin Razak, Haymarket Media Group.
The top ten luxury adventures from around the globe,
as voted for by the readers of Haymarket Media Group's
Luxury Travel magazine and a panel debate with key buyers
of luxury travel.
12.30 – 13.30
North Gallery
Room 4
Web 2.0 & what it means to online travel
Aseem Sadana, Isango!
Web 2.0 is a term used often these days across industries.
However, it is rarely understood in its entirety and its
implications on the travel industry even less so.
12.30 – 13.30
North Gallery
Room 5
21st Century Business Travel
Mark Harris, Institute of Travel Management.
A look at the key issues facing business travel buyers, and a
glimpse of what business travel will be like in the future.
12.30- 13.30
North Gallery
Room 6/7
"Tomorrow Today - the five cultural trends that will propel
tourism into the next decade"
Daniel Levine, founder, Avant-Guide Institute.
Top global trends expert, and Avant-Guide Institute founder
Daniel Levine will give his ground-breaking perspective on
how businesses can make the most of the major cultural
shifts happening today.
14.00 – 15.00
North Gallery
Room 4
How Technology & Telecommunications in Asia can benefit
and generate revenue for you whilst providing value
added services for your clients and the industry
Mr Syed Md Najib Syed Md Noor, Celcom.
The potential revenue generating opportunities for the
Tourism and Travel industries within the Telecommunication
and Technology Industries in Asia and the value added
benefits for corporate, MICE and Leisure travellers.
14.00 – 15.00
North Gallery
Room 5
How to incorporate Internet Marketing into your
Destination Marketing Strategy
Matthias Schulz, Destination Sites.
What makes sense, which internet tools are affordable and
fit into destination marketing strategies and budgets?
14.00 – 15.00
North Gallery
Rooms 6/7
Airlines 2008
Panel: Paul Charles, Virgin Atlantic Airways; Jonathon Counsell,
British Airways; Christine Ourmieres, Air France KLM; Glyn
Jones, London Luton Airport; Marvin Tan, Singapore Airlines;
Kevin Bruce, Boeing; Colin Stuart, Airbus.
The air transport industry faces a mix of challenges and
opportunities with emerging markets, expanding airports,
the impact of ‘super’ aircrafts, alliances, partnerships,
security and staying competitive. How will the sector face
and adapt to these challenges?
14.00 – 15.00
North Gallery
Room 6
15.30 – 16.30
North Gallery
Room 4/5
Get More Out of What You Have
Organized by SFT bank and CITCO group.
Orbitz, Jumeirah, CITCO and SFT Bank look at marketing to
current clients loyalty programmes, e-commerce payment
processing and tax planning strategies.
Emerging trends in the global online travel market
Amy Scarth, EyeforTravel Ltd. Find out where the lucrative
travel markets are, how the consumers are buying travel and
what they’re buying online.
16.00 – 16.30
Conference Set
Platinum Suite 4
The International Institute for Peace Through Tourism
Industry leaders will debate the role of tourism in ‘Building
Bridges of Understanding’ as a pre-requisite foundation for
this human journey into the 3rd Millennium.
16.00 – 17.00
North Gallery
Room 6
Your own TV channel - Online Video is the future of
travel marketing
Jonathan Booth, Guy Massey, The Internet Video Company.
Leading travel companies are harnessing the power of the
world's most powerful communication tool. Learn to make
the most of this new medium.
16.30 – 17.00
Conference Set
Platinum Suite 4
Quito Tourismo (Ecuador)
Dominic Hamilton, Quito Visitors’ Bureau. The rebirth of
‘Quito’ – New attractions, new hotels, new activities.
Luxury Travel with a Conscience
Jane Kaye-Bailey, Philanthropic Traveller; Jeff Senior,
Fairmont Hotels; Christopher Rodrigues, Chairman,
VisitBritain; Angela Clarke, Lumiere Associates; Lieran
Stubbings, Global Luxury Forum; Andrew Turner, Morris
Visitor Publications. Looking at the philanthropic element
now available to the luxury traveller, and how this practice
is becoming increasingly popular.
13.00 – 14.00
North Gallery
Room 7
How can independent hotels survive in today’s fast
moving marketing jungle - a practical seminar for
independent hotels
Simone Rosel, Eyes2market; Gabrielle Alam, Eyes2market;
Sharon Bernstein, Eyes2market. How can Boutique, small
and green, family run or city centre, hotels with less than 50
rooms thrive in a more aggressive global tourism market?
13.00 – 14.00
Conference Set
Platinum Suite 4
Airline Head to Head
Mike Forster, Director for Strategy & Development, BAA is
interviewed by John Strickland, airline analyst and consultant.
WTM & UNWTO Ministers’ Summit on Climate Change
In partnership with UNEP, the United Nations
Environment Programme. By invitation only.
A number of keynote speakers and experts with an
international reputation will participate in the Ministers’
Summit.
Unless otherwise stated all sessions are free of charge and seats on a first come first served basis. Details correct at time of going to press.
14.00 – 15.00
North Gallery
Room 8
English – The First Language of Spas
Robert Czik, BISA; Bruce Milne, Bell.
English – the emerging international language for spas,
and the English language Spa Academy in Sussex.
15.30 – 16.30
North Gallery
Room 8
It's All in the Family - Cashing in on Multigenerational
& Friendship Travel Packaging
Organised by ASTA.
Cheryl Hudak, President & CEO, ASTA.
Multigenerational Family Travel and Friendship Travel are the
NEW Buzz-words to describe a growing travel focus for U.S.
travel consultants. Many travellers are ready to spend money
to re-acquaint themselves with family and friends.
16.00 – 17.00
North Gallery
Room 4
Microsoft Digital Advertising Solutions Workshop
Jon Baron, Microsoft; Ed Pushman, Microsoft.
An insight into the opportunities for travel and tourism
brands, as well as demonstrating the impact online can have
on an overall marketing strategy.
16.00 – 17.00
North Gallery
Room 6/7
How business travellers are turning to each other to get
a better deal on the road
Tony Hallett, silicon.com and atlarge.com.
The Fair Wi-fi campaign hasn’t called for ‘free wi-fi’. It
recognises that provision is a cost to location owners such as
cafés, hotels and airports. Rather, unreasonable fees, seen as
an opportunity for huge mark-ups, aren’t helping anyone in
the long-term.
16.00 – 17.00
North Gallery
Room 5
The UK Market for Health Tourism
Keith Pollard, Treatment Abroad.
An insight into the UK market, the market drivers, and
market trends, and the findings of recent surveys of medical
tourism providers and medical tourists.
16.30 – 17.30
North Gallery
Room 8
Green is Gold
William A. Maloney, ASTA.
The efforts of US travel retailers to support their clients'
wishes to be greener, and how by offering responsible
assistance to Green Travel can mean an increase to profits.
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Programme of Events – Wednesday 14 November
World Travel Market World Responsible Tourism Day
12
09.00 – 18.00
South Gallery
Rooms 21/22
WTM ChinaContact Forum - China The Future Of Travel 2007
An assessment on recent changes in China’s tourism industry,
new trends, policies and major players. Standard rate £338
Lunch £45 Supporter discount 10%.
10.30 – 17.15
North Gallery
Room 14
ITT Student Zone
Education and learning - knowledge is power. Gain a better
understanding of the industry and about select world
destinations with the Institute of Travel & Tourism (ITT).
Suitable for all Students and Lecturers attending WTM.
10.30 – 11.15
North Gallery
Room 15
ITT Skills Zone: Why Should I Work For You?
C&M Recruitment.
Looks at best practice for staff retention and motivation as
well as benefits and salary news for the travel industry to
aid your business and ultimately attract the best staff for
your business.
10.30 – 10.45
Conference Set
Platinum Suite 4
Launch Of WTM World Responsible Tourism Day
Polar Explorer Pen Hadow opens WTM WRTD - the world’s
first and most ambitious global day of responsible tourism
action.
10.45 – 11.45
Conference Set
Platinum Suite 4
Virgin Holidays Responsible Tourism Awards
Recognising individuals, companies and organisations in the
travel industry that are making a significant commitment
to the culture and economies of local communities and are
providing a positive contribution to biodiversity conservation.
11.00 – 12.00
North Gallery
Rooms 4/5
11.00 – 12.30
North Gallery
Rooms 6/7
Latest Developments in Search Engine Marketing
Richard Gregory, Latitude Group; Dan Robb, Google UK;
Len Wright, Open Roads.
The success of any travel business is heavily influenced by how
well it can perform on the search engines. Hear from the
experts on how to take advantage of the latest developments
in search engine marketing.
WTM Gay Marketing Masterclass
Ian Johnson, Principal Consultant, Out Now Consulting;
Rolf Ostendorf, Berlin Tourismos Marketing; Jeanette
Schuchmann, German National Tourist Office.
Every year the gay and lesbian market spends billions on
travel and tourism. In this MasterClass you will learn what
you need to know to take advantage of this growing travel
market opportunity.
11.00 – 12.00
North Gallery
Room 8
Using Travel Content To Drive Sales
Rob Flynn, Whatsonwhen; Scott Totman, Frommer’s.
Online travel content is no longer a nice-to-have feature;
it’s a vital and growing part of your business.
11.30 – 12.15
North Gallery
Room 15
ITT Skills Zone: Building Travel Customer Loyalty In The
Digital Age
Capela Travel Training.
Aimed particularly at independent travel agents or small
hotels. Is it possible to develop and sustain loyal long-term
customer relationships in the digital age? Or is it more costeffective to treat every prospect as if they were new business?
12.00 – 13.00
Conference Set
Platinum Suite 4
WTM World Responsible Tourism Day Panel Discussion
Carbon Neutral: Saviour or Scam?
Chaired by Stephen Sackur, BBC Journalist and Presenter
How can the industry address climate change? Is carbon off
setting enough or can more be achieved by other methods?
14.30 – 15.15
North Gallery
Room 15
ITT Skills Zone: Full Steam Ahead for the Cruise Market
Silversea Cruises.
How the Cruise Market has grown over the last 10 years
and continues to grow. Opportunities arising from a recent
survey of holiday makers regarding their future holiday
plans. Whether agents should be targeting existing cruisers/
new to cruise or both.
15.00 – 16.00
Conference Set
Platinum Suite 4
Poverty Reduction - Mainstream Concern Or Token Gestures?
Chaired by Harold Goodwin, Professor of Responsible
Tourism, Leeds Met University; Director of the International
Centre for Responsible Tourism.
Through the United Nations in 1999 tourism was urged to
make a contribution to poverty reduction and the Millennium
Development Goals. What has been achieved since?
15.00 – 17.00
North Gallery
Rooms 6/7
The Guild of Travel and Tourism’s “Question Time”:
The Future Of The Travel Trade – Boom Or Bust?
Sarah Longbottom, Travel Weekly, will put pertinent
questions to our panel of experts – for their predictions and
forecasts for the future for the travel trade. This is a paid for
session, limited seating on the door.
Quito Tourismo (Ecuador)
Dominic Hamilton, Quito Visitors’ Bureau.
‘Touching the sky’: Quito and it’s environs – all you need to
know.
15.30 – 16.15
North Gallery
Room 15
ITT Skills Zone: Optimising Sales Performance
Tangent Training.
This interactive session will focus on three impacting areas
Sales Style, Motivation – leadership & Stress Resolution.
13.30 – 14.15
North Gallery
Room 15
ITT Skills Zone: Understanding GDS
Viasinc.
Participants will take away a keen understanding of what
the VIASINC GDS Training System is, how it works and what
makes it better than any other product on the market.
16.00 – 17.00
North Gallery
Room 8
13.30 – 14.30
Conference Set
Platinum Suite 4
Why A Shortage Of Drinking Water Is Such An Industry Issue?
Chaired by Stephen Sackur, BBC Journalist and Presenter.
Water is an important resource for the tourism industry;
holidaymakers wash in it, swim in it and drink it. What can
the industry do to manage and reduce our impacts on other
people’s water supplies?
Finding Hidden Value In Travel Acquisitions And Divestments
In Today’s Markets
Roger Luscombe, Continental Capital Partners (CCP).
Whether you are a buyer or a seller in today’s travel market,
identifying value and de-risking the M&A process are key
requirements for a successful purchase or sale of a private
travel company.
16.00 – 17.30
Conference Set
Platinum Suite 4
13.30 – 14.30
North Gallery
Rooms 6/7
Seatrade Cruise Seminar - organised by Seatrade and PSA
William Gibbons - Director of the Passenger Shipping
Association; Christopher Hayman MD, Seatrade.
Highlighting the current state, whilst predicting what the
future may hold for the fastest growing and relatively highest
yielding sectors of world tourism: the cruise market.
Responsible Tourism – Making A Real Difference In
Destinations Around The World
Chaired by Stephen Sackur, BBC Journalist and Presenter.
What is happening in destinations where governments and
the industry are working together to implement responsible
tourism policies? What progress has been made and what
are the current priorities?
16.30 - 17.15
North Gallery
Room 15
ITT Skills Zone - Social Media Marketing:
Starting Conversations and Getting Visibility
FSI Travel.
Online marketing agency FSI Travel will present an energetic
look at the opportunities created by social media channels.
The session will provide simple definitions, key considerations
and tips for getting started.
16.30 – 18.00
North Gallery
Room 4/5
WTM Technology & Online Travel Awards And Networking
Reception
In association with TravelMole
17.30 – 18.30
Platinum Suite 3
Networking Reception
By invitation only.
19.00
London Dungeons
Southwark
WTM Travel Agents Party
Sponsored by Turkish Culture & Tourism Office and supported
by Superbreak, The London Dungeon party will offer up to
300 agents more than 2,000 years of grisly history.
12.30 – 13.15
North Gallery
Room 15
ITT Skills Zone: Industry Professionalism
Training For Travel.
Increase your employees’ professionalism without denting
your bottom line. Understand the positive benefits to your
business and your employees gained by this increased
professionalism.
12.30 – 13.30
North Gallery
Rooms 4/5
Web 2.0 And Beyond
Rohit Talwar, Fast Future; Dean Harvey, Spannerworks;
Philippe Der Arslanian, Amadeus.
The online world is so fast moving that one can easily get
left behind. Web 2.0 has burst on the scene as the allencompassing phrase for social media, mash-ups, virtual
worlds and more.
12.30 – 13.30
North Gallery
Room 8
Scream If You’re Green!
Organised by TTG.
Open to Operators, Agents and Tourist Boards, a "Question
Time" style session with questions from the floor to a panel
of experts. Walk away with at least 5 practical ideas to
"green up" your business!
13.00 – 13.30
Conference Set
Platinum Suite 4
14.00 – 15.00
North Gallery
Rooms 4/5
Get Ahead On The Web
Paul Richer, Genesys.
What are the latest web trends that will make a difference
to your organisation? Attend this seminar and learn the
answers about getting ahead on the Web.
14.00 – 15.00
North Gallery
Room 8
Can Wildlife Tourism In India Save The Tiger?
Julian Matthews, Discovery Initiatives.
Wildlife tourism in India’s tiger parks, the campaign and its
objectives and how you can get involved.
14.30 – 15.00
Conference Set
Platinum Suite 4
Travel Counsellors
Malcolm Hingley, Travel Counsellors.
A master class on how to generate enquiries, maintain
ongoing relationships with your clients and learn how to
grow your business through referral and recommendation.
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Delivering a Global Marketplace
Programme of Events – Thursday 15 November
In business, nothing beats face to face contact. Reed Travel Exhibitions' worldwide travel industry events are
dedicated to helping you do business around the world. Whether you are an exhibitor capitalising on exclusive
sales and marketing opportunities, or a visitor looking to maintain business and network with a global industry,
you'll have our 27 years of experience and the assurance from a partner committed to your success.
14
10.00 – 15.00
Stand CA6500
Caribbean Tourism Organization
For the fifth year running, Caribbean Tourism Organization
is encouraging agents through new initiatives to visit its
colourful, exotic Village at World Travel Market. There are four
20-minute sessions planned for six hosted agents at a time.
12.30
Stand ME3000
Jordan Tourist Board – Wonder of the World
The board will be holding 20 minute integrated presentations
on the Jordan stand, followed by lunch and an opportunity
for agents to talk to ground handlers, tour operators and
hoteliers from the region.
10.30 – 11.30
North Gallery
Room 5
The Future Of Destination Marketing
Hosted by Emily Bamber, Travel Weekly.
How tourist boards, hotels/resorts and DMCs, can use the
internet, online training and the latest multimedia channels
to market their destinations.
12.30 – 13.15
North Gallery
Room 15
ITT Skills Zone – Boost Your CV/Boost Your Product
Online Travel Training
How you can increase your travel industry knowledge for
free from our growing range of 50+ free training courses.
10.30 – 16.15
North Gallery
Room 14
ITT Student Zone
Gain a better understanding of the industry and about
select world destinations with the Institute of Travel &
Tourism (ITT). Suitable for all Students and Lecturers
attending WTM.
12.30 - 13.30
North Gallery
Room 4
Online Marketing and Distribution
Francesca Escery, Cheapflights.
67% of British holidaymakers intend to use the internet to
conduct most or all of their travel planning next year. Online
marketing - search and booking - now comprises a major part
of travel sales.
10.30 – 11.15
North Gallery
Room 15
ITT Skills Zone: 2008 ITT Conference Host
13.00 – 13.45
North Gallery
Room
Sandals – A Perfect Fit!
Travel Agents can enhance their earnings and career
prospects by slipping into Sandals perfect fit.
10.00 – 17.00
Stand EM5020
Finnish Tourist Board - Start To Finnish
A day of quizzes and prizes on the Finnish Tourist Board
stand. Including a star prize of a fly/cruise package for two.
13.30 – 14.15
North Gallery
Room 15
ITT Skills Zone: Accredited Travel Professional Scheme ATP
Find out more about how ATP could help your career/
professional development and how you could benefit from
the lifestyle programme secured by ATP ranging from John
Lewis, Comet, AA and many more.
10.30 – 12.00
North Gallery
Rooms 6/7,
Seatrade And ACE Cruise Call
Andy Harmer, ACE.
Learn the latest growth and trends for the cruise industry,
and the practical skills needed to make best use of this growth.
14.00 - 14.30
Conference Set
Platinum Suite 4
10.30 & 12.30
Stand EM 4000
Holland Tourist Board – Pub Quiz Goes Dutch
The overall lucky winner of the pub quiz will win a carbon
neutral, eco friendly cycle break for two to cosmopolitan
Maastricht.
Travel Counsellors
Malcolm Hingley, Travel Counsellors.
A master class on how to generate enquiries, maintain
ongoing relationships with your clients and learn how to
grow your business through referral and recommendation.
14.30 – 15.15
North Gallery
Room 15
Careers At Travel Counsellors
Travel Counsellors.
Hear about the alternative way of employment and how you
too could enjoy a career with flexibility at Travel Counsellors.
15.00 – 16.30
Conference Set
Platinum Suite 4
WTM Passport Competition Presentation
In association with Travel Weekly & The Travel Channel.
Hosted by X-Factor’s Ray Quinn. The best selection of FAM
trip prizes ever offered in the UK, and a final, no-holdsbarred party with a funky television celebrity.
10.30 – 15.00
North Gallery
Room 13
PATA UK Chapter – Voyage Of Discovery
Travel Agents can take an ancient route map and join in the
fun of the enchanting Voyage of Discovery.
11.00 – 11.45
North Gallery
Room 9
Sandals – A Perfect Fit!
Travel Agents can enhance their earnings and career
prospects by slipping into Sandals perfect fit.
11.00 – 12.00
North Gallery
Room 4
Careers In Tourism
University of Surrey.
Hear from people who have undertaken a university degree
in tourism and question them about their subsequent
career paths subsequently.
11.00 – 12.00
North Gallery
Room 8
The Web Video Revolution
Dick Stroud, 20plus30.
Online video was once only available to large organisations –
now any sized travel business can imbed video in their web
sites. Web sites using video will become the norm – not the
exception.
11.30 – 12.15
North Gallery
Room 15
ITT Skills Zone: Women retaining senior roles in travel
In association with Travel Weekly.
Kristina Wallen, Sue Kavanagh, Wendy Hartley.
Moderator Juliet Dennis. Hear from three females in senior
roles in the industry how they made it to the top.
12.00
Stand EM1040
German National Tourist Office – Best Of German Chit Chat
Key German tourism personalities will be interviewed in a
lively fun manner providing the latest tips, great deals and
travel information on the Best of Germany for travel agents.
12.00 – 13.00
Conference Set
Platinum Suite 4
TTG – Mind Your Own Business
In conjunction with the highly successful Reality Training
company, TTG will help agents to “double their sales”!
AIME
19-20 February 2008
Melbourne Exhibition and
Convention Centre, Australia
The AsiaPacific Incentives and Meetings Expo
Arabian Travel Market
6-9 May 2008
Dubai International Convention
and Exhibition Centre, Dubai, UAE
The premier inbound and outbound travel and tourism event
dedicated to the Middle East Region
CIBTM
September 2008
China World Exhibition Hall,
Beijing, China
China International Business and Incentive Travel Market
British Travel Trade Fair
11-12 March 2008
NEC, Birmingham,
United Kingdom
The premier industry event for UK domestic and
inbound tourism
City Break
9-11 June 2008
Belgrade Fair, Belgrade
Serbia
The only event dedicated to the rapidly growing city
break sector
La Cumbre
3-5 September 2008
Miami Beach Convention Centre,
Miami Beach,Florida, USA
The premier business-to-business marketplace for the
sales and marketing of travel from throughout the
Americas to Latin America and the Caribbean
C.I.S Travel Market
1-3 October 2008
LenExpo Exhibition Centre
St Petersburg, Russia
British Travel Awards
WTM is pleased to confirm that the official ‘WTM last night
gala dinner’ for delegates and exhibitors of this year’s exhibition will be held in conjunction with the British Travel Awards
in Battersea, London. Call 0870 990 1440 to book your place.
The premier inbound and outbound travel trade event for
the Baltic States, Scandinavia, The Russian Federation and
Northern Europe
GIBTM
8-10 April 2008
ADNEC, Abu Dhabi,
UAE
Gulf Incentive, Business Travel & Meetings Exhibition
ALTM
16-19 June 2008
Portman Ritz-Carlton
Shanghai, China
The global event to meet luxury travel trade buyers from
Asia Pacific
Top Resa
September 2008
Hippodrome de la Touques
Deauville, France
Serving the French outbound market
ICCA Exhibition
1-5 November 2008
Victoria, Canada
ICCA Exhibition - In Association with the
ICCA Congress
Unless otherwise stated all sessions are free of charge and seats on a first come first
served basis. Details correct at time of going to press.
World Travel Market
10-13 November 2008
ExCeL London
United Kingdom
The Global Event for the International Travel
and Tourism Industry
Asia Pacific Travel Partner
International Golf Travel Market
3-6 December 2007
Cancun Convention Center,
Cancun, Mexico
The world’s premier event dedicated to golf travel
For further information on
any of the above events,
please visit our website at:
www.reedtravelexhibitions.com
or call on +44 (0) 20 8910 7729
EIBTM
27-29 November 2007
Fira Gran Via
Barcelona, Spain
The Global Meetings & Incentives Exhibition
International Luxury Travel Market
3-6 December 2007
Palais de Festivals et des Congrès
Cannes, France
The Global Event for the Luxury Travel Industry
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Over the past 13 years, World Travel Market has become an
established business platform hosting debates, presentations,
seminars, workshops and networking events for responsible
tourism.
This year is no exception. In fact, with the first ever WTM World
Responsible Tourism Day supported by UNWTO on Wednesday 14
November 2007, World Travel Market is doing more than ever to act
as a catalyst for discussion and action on the hot responsible
tourism issues of the day.
We will be showcasing some of the best examples of responsible
tourism initiatives to illustrate how the industry is working
together to highlight the importance of protecting environments,
respecting local cultures, benefiting local communities, conserving
natural resources and minimising pollution.
We have brought together an expert group of panellists from
tourist offices, travel associations, hotels, academia and explorers
to share their knowledge and experiences and discuss and debate
some of the hot issues.
All events take place in the WTM Conference Set, Platinum Suite 4,
Level 3 and are free of charge. Seats will be allocated on a first
come first served basis.
16
Making a difference together
WTM has four realistic objectives for this annual day of action and
we are looking for the industry to work together to:
I help drive change by educating the travel and tourism industry
and travelling public about more responsible tourism behaviour
I explore the key issues of how countries and destinations are
made more sustainable including case studies of best practices
Support for WTM World Responsible Tourism Day
Programme of Events
Wednesday 14 November 2007, WTM Conference Set,
Platinum Suite 4, Level 3
10.30 – 10.45
10.45 – 11.45
12.00 – 13.00
13.30 – 14.30
15.00 – 16.00
16.00 – 17.30
17.30 – 18.30
Launch of WTM World Responsible Tourism
Day by Polar explorer Pen Hadow.
World Travel Market has created a logo which everyone participating
in WTM World Responsible Day can apply for to use as a symbol of
universal industry support and action.
Listed below are the companies, tourist boards and associations
officially supporting WTM World Responsible Tourism Day through
the use of the logo*
Virgin Holidays Responsible Tourism Awards
in association with responsibletravel.com,
World Travel Market, Geographic Magazine
and The Times.
Let’s Go Travel
Long Travel Ltd
Luangwa Wilderness Lodge, Zambia
Machaca Hill Lodge, Belize
Mak Services
Mallorca Farmhouses Ltd
Moroccan Tourist Office
Montecristo River Resort, Nicaragua
NatureAir
Nisbet Plantation Beach Club Hote
Panel Discussion - Carbon Neutral: Saviour
or Scam?
Our Spirit Pty Ltd
Panel Discussion - Why a Shortage of
Drinking Water is Such an Industry Issue
Qualitour Ltd
Panel Discussion - Poverty Reduction –
Mainstream Concern or Token Gestures?
Panel Discussion - Responsible Tourism –
Making a Real Difference in Destinations
around the World
Networking Reception, Platinum 3
Palabora Foundation
Rainforest Alliance
Addictedtotravel.com
Responsible Tourism Ltd
Africa Beckons Tourism Services Pty Ltd
SAGE Insights
African Nature Adventure
Serendipity Africa
Agri Tourism Development Corporation
Sunbound Tours & Incentives
ASTA – The American Society of Travel Agents
Tamana Tour Operator
Saffran Holidays and PhotoLycia Holidays
The Mihai Eminescu Trust
BAM-SA
The Livingston Tanzania Trust
Buffalo Tours
The Royal Embassy of Saudi Arabia
Cape Verde Solutions
The Travel Foundation
CC Africa
Tourism For Help
Charity Challenge
Tourism Thailand
17
City of Cape Town
Classic Safari Camps of Africa
* List to date at time of going to press
Close Encounters
I educate the marketplace and debate key environmental related
issues to push the agenda and be a catalyst for change
Corporacion Salvadorena de Tursimo
Delta Nature Resort S.A.
I harness the influence of World Travel Market as an international
business forum to encourage the industry to drive the
responsible tourism agenda forward
Dream Nepal Travels & Tours PVt. Ltd
Eco-camps
Ecoescape
Ecorismo
Ecotours
Fair Travel GmbH
Fundu Lagoon Hotel
Global Sustainable Tourism Alliance
GRIP Centre for Sustainable Production and Consumption
Half Moon, Montego Bay, Jamaica
Higher Wiscombe Ltd
Hotel Punta Teonoste
Inkaterra
Ismalar Rutas
Kontrei Traveller
Kshiland Expeditions & Tour Safaris Ltd
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Page 18
Don’t miss out!
Thursday 15th November
X-Factor runner-up, singer Ray Quinn will be
giving you a blast of swing at World Travel
Market’s Travel Agents Day!
minute training sessions on how to be
green as well as have a good time on a
range of Dutch short breaks.
It’s guaranteed to blow your mind with
plenty of opportunities to help you get on
the all important next step of the career
ladder.
He will be hosting the fabulous World Travel
Market Passport Competition prize presentation, in association with Travel Weekly,
which produces WTM’s daily newspaper,
and Travel Channel, the largest panEuropean TV channel, focusing on travel.
MIND YOUR OWN BUSINESS!
Travel Trade Gazette
World Travel Market Conference Set
12.00 hrs
He will be ensuring that the end of your
special day is Party Time with the presentation of more than 20 FAM trips and other
prizes.
Just think…
We are combining the global might of World
Travel Market, literally bringing the whole
world under one gloriously colourful, exotic,
bustling roof for business, networking,
education and FUN.
18
World Travel Market is working with some
of the UK’s leading training organisations
as well as some of the biggest brands and
most go ahead destinations to offer an
array of workshops, educationals, seminars,
presentations, promotions, competitions
and more.
Who will be there?
And as a foot stomping finale, he will be
singing one of his upbeat tempo songs
from his soaraway best selling album.
Be sure to get your personal copy of Travel
Weekly’s Passport at the Travel Weekly
booth in ExCeL London’s Central Boulevard
and visit the participating stands at World
Travel Market to ensure that you stand a
chance of winning one of the glittering
trips to far-flung places.
FULL SAIL AHEAD
SEATRADE AND ACE CRUISE CALL
Seatrade and Association of Cruise Experts
(ACE). North Gallery Rooms 6/7.
10.30 – 12.00 hrs
Multiples such as CTTG and virtually every
independent travel consortia and association
are supporting the day.
Whether it’s dress-up and glad rags or laid
back and casual, there has never been a
more popular time for cruising.
They include, for example, Advantage,
Freedom Travel Group, Travel Trust
Association, Travel Counsellors and the
Association of Independent Tour Operators
and Future Travel.
That’s why World Travel Market has linked
up with Seatrade and ACE, The Association
of Cruise Experts (ACE) – the new name for
PSARA, the UK & Eire learning and development body.
SWINGIN’ RAY WILL PUMP IT UP
Travel Weekly Booth, Central Boulevard
Prize presentation WTM Conference Set
15.00 hrs
Andy Harmer, Director of Business Development at ACE will be presenting an interactive
cruising seminar for agents, showing them
how to overcome the complexities of cruise
booking and how to sell more.
VOYAGE OF DISCOVERY
PATA UK Chapter
North Gallery Room 13
10.30 hrs
Take part in a great Voyage of Discovery
that will help agents to learn more about
the spellbinding Pacific Asia region – and
win prizes too!
There will be training, events and tasks to
perform along the way for up to 60 agents
– including lunch - and hosted by five
national tourist offices from the Asia
Pacific region.
GERMANY KICKS OFF
German National Tourist Office
Traditional Lunch and Fun Panel of Experts
Stand EM1040, 12.00 hrs
Ever since the FIFA World Cup last year,
when Germany played host to the top international football teams, the country has
enjoyed mounting popularity with tourists.
Now agents can jump on the sales bandwagon by learning more fascinating facts
about the country.
Joanne Ezekiel, Sales Manager of the
German National Tourist Office in London
will provide the latest hot tips, great deals
and travel information on the different
cities and regions affected by the country’s
football success.
GOING DUTCH
10.30 hrs & 12.30 hrs
Holland Tourist Board
Stand EM4000
CHILLED TO THE BONE!
Deep in the heart of London, buried
beneath the paving stones of historic
Southwark, lies The London Dungeon –
gruesome venue for WTM’s Travel Agents
Party on the night of Wednesday 14
November.
Sponsored by Turkish Culture & Tourism
Office and supported by Superbreak, The
London Dungeon party will offer up to 300
agents more than 2,000 years of grisly
history.
Did you realise that everything you do and
say to a customer affects whether you get a
sale or not?
You’ve all sat through endless sales training,
but now TTG is offering you the chance to
take your selling skills to another level altogether!
In conjunction with the highly successful
Reality Training company, which works
across a range of industries including travel
and leisure, TTG will unleash its flamboyant
directors Bob Morrell and Jeremy Blake on
World Travel Market to help agents to
“double their sales!”
SANDALS GIVES YOU SAND IN YOUR TOES
Sandals
11.00 hrs and 13.00 hrs
Leading luxury resorts company Sandals will
be offering a series of brilliant 45-minute
brilliant training sessions to help you to tap
into this exceedingly successful top operator.
The training sessions will highlight the
many ways for agents to enhance their
earnings and career prospects by slipping
into Sandals perfect fit as well as learning
about Sandals Certified Specialist
programme rewarding loyalty.
GET YOUR CAREER ON TRACK
Institute of Travel & Tourism Skills Zone
10.30 – 14.15 hrs
The ITT Skills Zone is the only area at World
Travel Market devoted to training and
development.
A range of exciting workshops on various
topical issues will be presented in the Skills
Zone, including up and coming destinations,
sales techniques, building customer loyalty
and cruising.
ITT Skills Zone 2007 will be even more
comprehensive with training workshops.
Subjects will include destination training,
business travel and selling skills.
A WORLD WONDER
Jordan Tourist Board
Stand ME3000
12.30 hrs
STAR FINNISH
Finnish Tourist Board
Stand EM5020
10.00 – 17.00 hrs
START to FINNISH… it is going to be a great
day for agents to visit the Finland stand.
A superb prize awaits the winner of the star
competition – a fly/cruise package for two.
To have a chance of landing the trip, agents
need to complete a short questionnaire on
Finland. There will be gifts to the first 30
agents to visit the stand and fill in the
questionnaire.
Although much has been written and said
about Jordan’s ‘lost city’ of Petra, nothing
really prepares you for this amazing place.
In a global competition, Petra has now been
officially named as a New Seventh Wonder.
The board will be holding 20-minute integrated presentations on the Jordan stand,
followed by lunch and an opportunity for
agents to talk to ground handlers, tour
operators and hoteliers from the region.
Asia Pacific Travel Partner
You are going to feel quite at home at
Holland’s special Agents Day event – there’s
a bar and pub quiz too for you and your
mates to enjoy.
The lucky overall winner of the pub quiz will
win a super eco break. A carbon neutral,
environmentally friendly cycle break for two
to cosmopolitan Maastricht is on offer.
Holland’s pub quiz will be part of a travel
agents programme, including two 25-
www.wtmlondon.com
19
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Page 20
ExCeL London
London Eastside/Tower Hamlets
WTM in the heart of London
We’re delighted to welcome World Travel
Market 2007 to ExCeL London and London
Eastside.
Since opening in November 2000, ExCeL
London has enjoyed exceptional success,
hosting over 2000 events and welcoming
over 4 million visitors, from 200 different
countries, worldwide.
During your visit why not take the time to
explore the area? Europe’s fastest-growing
business district, Canary Wharf, continues
to thrive and develop, whilst older, more
historic areas such as trendy Spitalfields and
Brick Lane – both within easy reach of ExCeL
London - retain their unique character.
Following a host of prestigious accolades
over the years, in 2006, ExCeL London was
named ‘Business Venue of the Year’ at the
Visit London Awards and picked up the
award for ‘Best Live Events Venue’ at the
Event Awards. The award for ‘Best Venue
Support’ followed at the 2007 Exhibition
News Awards. This recognition led to ExCeL
London being nominated as a Business
Superbrand in 2007.
The venue is home to 8 of London’s top 10
trade events, including World Travel Market,
and 2 of the UK’s largest consumer shows,
as well as hosting events for a number of
blue-chip corporate clients, government
organisations and associations.
20
In 2012 ExCeL London will play an
important role in the Olympic Games,
hosting a total of 6 Olympic sports and
5 Paralympic events.
In the last 12-months, The O2 (formally the
Millennium Dome) has re-opened, on the
doorstep of ExCeL London.
AEG Europe has partnered with O2 to
create the UK’s most technically advanced
music, sport and entertainment destination.
At its centre is The O2 arena, with a capacity
of up to 23,000, which will host 150 worldclass events in the first year, with acts
already confirmed including Take That, The
Rolling Stones, Prince, Justin Timberlake,
Scissor Sisters, Bon Jovi, Snow Patrol, Elton
John and Barbara Streisand.
Within the facility, there is also a smaller
music club (indigO2) with a capacity of
2,200, an 11-screen cinema, an ice rink and
an entertainment district featuring more
than 20 bars, restaurants, retail and leisure
facilities.
Other local area developments include a
new Radisson Edwardian hotel, which
opened in September this year, providing
169 4-star deluxe rooms. Based at New
Providence Wharf the hotel provides easy
access to ExCeL London, Canary Wharf and
London City Airport.
What to see?
This part of London is home to the famous
Tower of London, guardian of the Crown
Jewels. Other attractions include the
Museum in Docklands, telling the 2000year story of east London’s ports and rivers,
and a plethora of independent art galleries
including the world-renowned Whitechapel
Art Gallery which houses some of today’s
most stunning, contemporary art.
Restaurants, bars and nightlife
London City Airport also continues to
expand with new routes now available to
Belfast, Geneva, Madrid, Milan, Nice, Zurich,
Oslo, Rome, Hamburg, Nuremburg,
Stuttgart, Dublin and Glasgow.
Visitors travelling from Heathrow and
Gatwick will find access to ExCeL London
even easier this year, with a new a non-stop
coach service from Canning Town to and
from both airports, provided by London
Airport Coaches ltd.
Onsite at ExCeL London visitors can now
enjoy a range of Japanese Cuisine at the
Kombu, located next to the Super Star
Chinese restaurant, at the West End of
the campus.
We hope you enjoy your visit to ExCeL
London and World Travel Market. If you
would like additional information on the
venue and the developments taking
place in the local area please visit
www.excel-london.co.uk
The area will host the Olympic Games and
Paralympic Games in 2012, and is at the
heart of major regeneration programmes
that will see new homes, jobs, transportation
services, and community and sporting
facilities created. For business and leisure
visitors alike, the choice of hotel accommodation is wide and still expanding – options
range from quality value chains to 4 and 5
star groups offering executive facilities and
exclusive suites and apartments. There are
over 7,000 hotel rooms in the area, the latest
addition being the Radisson Edwardian
hotel with 169 rooms.
East London’s amenities have multiplied
over the past 10 years, turning it into the
leading destination for dining, entertaining
and partying, with one of the largest
selections of restaurants and bars in
London. From signature restaurants such
as Plateau, Ubon by Nobu, Wapping Food
and Gordon Ramsay’s gastro pub ‘The
Narrow’, waterside bars and eateries at
21
West India Quay and Canary Riverside, to
Brick Lane, known as ‘the curry capital of
the world’, you can try a different cuisine
every night. Brick Lane and Shoreditch
offer night owls some of London’s trendiest
nightspots. Music lovers can catch some of
the world’s leading artists and bands at the
O2 Arena, the former Millennium Dome,
which opened in summer 2007.
Shopping
Canary Wharf offers many high street and
designer shops in a bright sophisticated
mall setting. East London is also home to
many independent creative shops including
designer clothes, lifestyle, interior and gift
stores at the cutting edge of fashion and
innovation, and colourful markets such as
Spitalfields, Petticoat Lane and Columbia
Road, all located within 20 minutes of
ExCeL London.
Getting around
You can travel round East London easily by
just about any means of transport. Motorway
links are excellent, and there are numerous
connections on the underground tubes
and Docklands Light Railway. The DLR links
ExCeL London to London City Airport,
Canary Wharf, Bank and the City. At Canary
Wharf, the DLR connects with the Jubilee
Line, running into London’s West End in
just 20 minutes. You can also travel using
London’s most exciting means of transport
– high-speed clippers offering a commuter
service on the river, with connections from
Canary Wharf pier through to Embankment
and other points near the west end. London
City Airport is just 3 miles from Canary
Wharf, and runs regular direct flights to 36
European cities including all major capitals.
Advice and information
If you need any further guidance or
ideas on what to do and where to go
while you and your colleagues are here,
please call 020 7364 4458 or email
[email protected]
www.wtmlondon.com
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Page 22
The Global Event for the Travel Industry
16 m
media networks,
260,000 global readers.
260,
World Travel
vel Market’s Global Media Net
Network
comprises 16
6 of the world’s leading travel ttrade
publications, dedicated
ated to rregularly
communicating the latest
test industry new
news,
developments and opportunities
ortunities to fellow
Reach the international travel
avel and
tourism
ourism industry 365 days a yea
year.
professionals. Collectively theyy boast a global
readership that includes the most influential
buyers and suppliers in the wo
orld’s travel and
tourism industry, with a combin
ined global reach
of over 260,000 readers.
As Official Global
obal Media Partners of World Travel
T
Market, every one of these publications has
actively committed
ted to supporting the event in
full. They dedicate sections of their news pages
pages,
schedule special features
tures around
a
the exhibition
and can provide you with
h valuable additional
support to make the mos
ost of your participation.
Whatever your strategy to prom
promote your
presence at World Travel Market – advertising,
PR, promotions
otions – WTM’s Global M
Media Network
can play a vital part in your plans.
For further details Call +44 (0)20
0)20 8910 7863
or email: [email protected]
[email protected]
The Indispensable Travel Industry Read
Canadian Travel Press
310 Dupont Street, Toronto,
Ontario M5R 1V9, Canada
Tel: +1 416 968 7252
Fax: +1 416 968 2377/7569
Email: [email protected]
FVW Mediengruppe
Verlag Dieter Niedecken GmbH
Wandsbeker Allee 1, 22041
Hamburg, Germany
Tel: +49 40 41 448 821
Fax: +49 40 41 448 899
Email: int.markets@
fvw-mediengruppe.com
Mercado & Eventos
Rua Riachuelo 114 – Centro
CEP – 20230-014
Rio de Janeiro – Brazil
Tel: +55 21 32336316
Fax: +55 21 32 336316
Email: roytaylor@
folhadoturismo.com.br
Rèport Américas (Latin America)
Newgate Travel Media
Viamonte 723 9 piso. Capital
Federal, Buenos Aires. Argentina
Tel: +54 11 4322 8301
Fax: +54 11 4322 1242
Trav Talk
72 Todarmal Road, New Delhi
110001, India
Tel: +91 11 2371 6318/0793
Fax: +91 11 2335 1503
TTN Middle East
P O Box 6387, Dubai,
United Arab Emirates
Tel: +9714 337 1366
Fax: +9714 336 1344
Email: kim.thomson@
tradearabia.ae
Travel Weekly (Asia)
The Signature
51 Changi Business Park Central 2
#07-01 Singapore 486066
Tel: +65 6789 0110
Fax: +65 6544 1221
Travel Weekly (UK)
Quadrant House, The Quadrant,
Sutton, Surrey SM2 5AS, UK
Tel: +44 20 8652 8208
Fax: +44 20 8652 3871
Editur
Consell de Cent, 355 30˚ 08007
Barcelona Spain
Tel: +34 93 467 0225
Fax: +34 93 467 0218/17
L’Agenzia di Viaggi
Via Tacito, 74 00193 Rome Italy
Tel: +39 06 32600149
Fax: +39 06 32600168
Email: c.ambrossini@
lagenziadiviaggi.it
Publituris
Rua General Firmino Miguel, nº 3
Torre 2 - 3º piso
1600-100 Lisboa / Portugal
Tel: +351 210 410 320
Fax: +351 210 410 304
Email: robadia@
publituris.workmedia.pt
Tour Hebdo (France)
1 Rue Eugene et Armand Peugeot,
92 856 Rueil Malmaison Cedex,
France
Tel: +33 1 76 73 32 82
Fax: + 33 1 55 02 90 92
Travel Journal Inc (Japan)
TJ Hospitality Building, 3-10-13
Higashi-Nakano Nakano-ku,
Tokyo 164-0003, Japan
Tel: +81 3 5332 3360
Fax: +81 3 5332 3655
Travel Trade Russia
(TourBusiness)
Seleznevskaya str. 11a, Building 2,
Office 611, Moscow, 101485, Russia
Tel: +7 495 995 7620
Fax: +7 495 995 7621
Travel Weekly (China)
The Signature
51 Changi Business Park Central 2
#07-01 Singapore 486066
Tel: +65 6789 0110
Fax: +65 6544 1221
Travel Weekly (USA)
100 Lighting Way, 2nd Floor,
Secaucus, NJ 07094, USA
Tel: +1 201 902 2000
Fax: +1 201 319 1755
www.wtmlondon.co
www.wtmlondon.com/gmn
PRELIM SECTION
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Page 24
Meridian Club
Maximising business contacts at World Travel Market
World Travel Market recognises the
importance of senior buyers within
the travel industry by awarding
them Meridian Club membership.
This enables travel buyers to
optimise their time spent at WTM
through a range of pre-show and
onsite benefits that allow them
to identify potential new suppliers,
as well as place orders with existing
suppliers.
Meridian Club – maximising your business time
Time is an increasingly invaluable commodity for exhibitors and
travel buyers who have to fit a busy schedule of meetings and
appointments into a few exhibition days. Meridian Club at WTM
therefore affords influential buyers the opportunity to meet and
do business with exhibitors in a highly focused environment.
Meridian Club - business benefits at WTM
Meridian Club – by invitation only
I Pre-registration and fast-track entry into the exhibition
WTM exhibitors nominate their top buyers and prospects for
Meridian Club membership and free entry into WTM. This ensures
that exhibitors are able to meet those people, who are vital to their
business on all four days of the exhibition (subject to qualification).
Meridian Club is also able to promote these exhibitors to their
nominated clients prior to attendance.
I Exclusive use of the WTM Super PEP – allowing travel buyers
to pre-request meetings with exhibitors
24
I Access to WTM on all four days (12 - 15 November 2007)
I Recognised senior travel buyer status
I Use of Members’ only lounges, sponsored by
The Greek National Tourism Organisation
I Networking opportunities at Meridian Club’s
M-Bar restaurant (open Monday – Thursday) and
evening cocktail reception (Monday-Tuesday, 17:30 –
19:30hrs) in Meridian Club Lounge North Gallery
Meridian Club at other RTE events
Meridian Club operates on a show by show basis. Senior travel
buyers who wish to attend World Travel Market, British Travel Trade
Fair or Arabian Travel Market should apply directly for membership
at any of the above events. For more information please visit our
website at www.meridianclub.co.uk.
- Sheikh Zayed Bin Sultan Al Nahyan
Meridian Club adds a new dimension to exhibitor – buyer
relations at World Travel Market. For further information
please contact Meridian Club on +44 (0) 20 8910 7865 or email
[email protected]
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Page 26
World Tourism Award 2007
World Tourism Award 2007 Celebrates 10th Anniversary
Monday 12 November - 15:30hrs - 16:00hrs
The 10th Annual World Tourism Award 2007 will be presented at
a special ceremony at WTM, Monday 12 November, 15:30hrs –
16:00hrs, on the WTM Conference Set, Platinum Suite 4, Level 3.
Sponsored by American Express, Corinthia Hotels, International
Herald Tribune and Reed Travel Exhibitions, the Award will honour three inspiring and visionary leaders of the American Tourism
Society (ATS), Alex Harris, CTC Chairman, ATS and Chairman
General Tours, Michael Stolowitzky, President & CEO, and H.E.
Senator Akel Biltaji, of the Hashemite Kingdom of Jordan, Chair,
Mediterranean/ Red Sea Council.
They will be recognised for “their extraordinary vision and
inspiring leadership in their respective roles as leaders in
the American Tourism Society. They have championed the
establishment of emerging destinations into the main stream
of tourism; supported the training and development of local
tourism companies and organisations and contributed to
tourism becoming a vital factor in the growth of employment
in local economies.”
Fly into
central London
first class
The World Tourism Award was inaugurated by American Express,
Corinthia Hotels, International Herald Tribune and Reed Travel
Exhibitions in 1997: “to recognise the extraordinary initiatives
by individuals, companies, organisations, destinations and
attractions, for outstanding accomplishment in the travel industry.”
26
International Peace Through Tourism 2007
The International Institute for Peace through Tourism (IIPT) debate
“Building Bridges of Understanding Between Civilizations, Cultures
and Religions: Does Tourism Have a Role?” will take place from:
16.00 – 16.30, Monday 12 November in the WTM Conference Set,
Platinum Suite 4, Level 3.
Humanity is currently witnessing - and shaping the most
significant paradigm shift in human history – a shift of major
demographic, economic, ecological and geo-political dimensions.
The world population will increase by three billion people in the
first 30 years of the 3rd millennium to 9 billion. Ninety percent of
this growth will be in developing countries where the world’s least
developed countries are sliding deeper into poverty. A robust global
economy combined with unprecedented population growth is
resulting in an ecological footprint that is over 23% larger than
what the earth can regenerate in a given year. This is leading to
global climate change, species extinction, insecure energy supplies,
water shortages, crop failures and depleted fisheries.
To meet the challenges presented by these and other global issues,
both world leaders and humanity as a whole must work together in
a spirit of solidarity and collaboration. Industry leaders will debate
the role of tourism in ‘Building Bridges of Understanding’ as a prerequisite foundation for this human journey into the 3rd Millennium.
Visit stand
UKI4000
in the South hall.
www.dot2.com
The smarter airport transfer service.
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Page 28
What is Just a Drop?
Just a Drop are also finalising other projects in Sudan,
Zimbabwe, Bolivia, Uganda, Phillipines and Chile.
Over 4 million children die every year from water borne diseases such as cholera,
dysentery and diarrhoea caused by either the lack of access to fresh water or
polluted water. Polluted water is the biggest killer of children under the age of 5
in the world.
For although we can survive a month without food, we can only survive 3 days
without water. It is the very essence of our being.
Working with respected organisations such as the Scientific Exploration Society,
Excellent Development, Kids for Kids and Hospital Kafue, the Trustees of Just a
Drop consider proposals from a wide diversity of organisations from around the
world every year. Each potential project is checked in its country of origin and every
aspect carefully scrutinised, prior to money being committed. The completion of a
project receiving money from Just a Drop is also carefully monitored.
Aeromexico
Air France
Air Jamaica
Air Malta
Airmiles
Alamo Car Rental
Alastair Stewart
Almond Beach Resorts
Ambassador Eric Hotung
American Airlines
Andy Benson
Angela Davis
Angus Rankine
AOL
Artavia Advertising Ltd
Association of Women Travel
Executives
Arabian Travel Market
AU Logistics
Austrian Airlines
Avis Europe plc
Baroness Anelay of St.Johns
Bay Hippisley
Belton Woods
Best Loved Hotels
Birkett Menswear
BITOA
Blueberry Hill Inn
Bmi British Midland
Bovey Castle
Brian Turner
Brighter PR
British Airways London Eye
British Educational Travel Association
(BETA)
Brittany Ferries
Business Traveller
C&M Recruitment Limited
Callaway
Cameron Mackintosh
Carribbean Tourism Organisation
(CTO)
Caroline Adams
Castletown Primary School
Cathedral City Travel - Somerset
Cendant Travel Distribution
Champneys
Charlie Daniel
Charlotte Fincham
Christina Hunter
Christine Ryan-Bell
CIMTIG
Circle Solutions
City Centre Hotel & Residence, Dubai
Claire Sharp
CNG Travel Group Plc
Colin Meek Associates
Colonel John Blashford-Snell OBE
Compass Communications
Continental Airlines
COOP Travel (Staffordshire)
Corinthia Hotels
Crossflight
CSA Czech Airlines
CTS Horizons (London)
D J Freeman
Daily Telegraph
Dale Hill Golf Club
Dataco Systems
Debbie Flynn
De Wynters
Direct Drive Golf LTD
Discover Adventure
Disney
DNX Ltd
Druids Glen, Dublin
Edinburgh Inns
EIBTM
Elegant Resorts
Emily E. Bennett
Emirates Bank
Encore Tickets
Enjoy England.com
Enterprise Rent A Car
Eric Hotung
ITTFA
Euroceltic Airways
ExCeL
FBWC Marketing
First Choice
First Choice Travel (Devon)
Flemings Mayfair Hotel
Focus 2020
French Life Golf Holidays
Future Travel Ltd
Galloways Restaurant, Woburn
GB Airways
Giles Harper
p
GMAutoflow
GO Airlines
Goa & India Tourism Promotion
Organisation
Going Places (Wolverhampton)
Golfbreaks.com
Gran Canaria Tourist Board
Greek National Tourism Organisation
Grenada Tourist Board
Gulf Air
Helen Humphreys
Heli Salmons
Here is The City News
Hertz Europe Limited
Hilton Hotel Jumeirah Beach, Dubai
Hilton Hotels
Historic Royal Palaces
Hogg Robinson (Travel) Limited
Holiday Express (UK) Limited
Holiday Options
Hoseasons
Hospitality Line
Hotel Monasterio
What has Just a Drop Achieved?
The charity has raised over £800,000 to build wells in Ethiopia, Cambodia, Malawi,
Mozambique, Swaziland, Tanzania, Bolivia, Sudan & Afghanistan, helped victims of
floods in Mozambique, India & Central America, helped earthquake victims in Turkey,
funded a massive health and sanitation programme in Southern Africa as well as complete a project in Grenada following Hurricane Ivan.
Moved by the plight of so many youngsters throughout the world,
where clean water is still a luxury, not a right, Reed Travel Exhibitions
has teamed up with leading international travel and tourism organisations and companies to create the only dedicated global travel
and tourism charity. Just a Drop raises desperately needed money
that will offer these children the most precious gift on earth – the
chance of a healthy life.
Companies and
Individuals
Generously
Supporting
‘Just A Drop’
Care is taken to ensure that the money is not used for administration purposes but
benefits the children and families in need directly and because of its global nature
Just a Drop will undertaken work anywhere in the world where there is a genuine need.
Hotel Strass, Mayrhofen
HotelViiew Corp
Hoversp
Hoverspeed
Hugh Elliot
IHM Limited
INM
Instant Holidays
Institute of Travel & Tourism (ITT)
International Institute of Peace
through Tourism
Iswise
James Hamill
Jane Larcombe Communications
Jane Richards
Jetset Flights
Jo Marshall
Jo Vestey
Joanna Rzymowska
John Wales
Jordan Tourism Board
Julian Mills
Jumeriah Essex Hotel
Jurys Doyle Hotel Group
Just Go - Ellesmere
Kall Kwik
Kendermanns
How can you help?
It takes a little
over £1 to
provide a child
with clean water
for ten years
Just a Drop is seeking donations to continue to support
these children and their communities, so please contact
Nikki Davis, Company Secretary, Just a Drop about possible fund raising activities
as well as to obtain further information about Just a Drop on:
Telephone:
T
Fax:
Email:
Website:
+44 (0) 208 910 7981
+44 (0) 208 334 0555
[email protected]
www.justadrop.org
Thank you
Kenya Airways
Lanzarote First (Bournemouth)
Las Alamandas
Leaderboard Golf Coursee
Leisure Pass Group
Leonard Pearcey
Lisa James
Llanllyr Water Co
London Pass Group
London Thistle Hotel
Longmere Golf
Luisa Wimbleton
Lyndon State College
Machu Picchu Lodge, Peru
Malta Tourist Office
Mandy Round
Manor of Groves Hotel and Golf
Club, Hertfordshire
Márcia Balisciano
Maritime Greenwich
Mark Riddle
Marriott Hotel & Country Club
Martin Lane
Medway Council
Mexico Tourist Board
Midlands Co-op Travel (Derby)
Midlands Co-op Travel (Warwickshire)
Millennium Copthorne Hotels &
Resorts
Mizuno
Murray Harkin
My Travel
National Car Rental
Nepal Tourism Board
Netgain Marketing Ltd
Net Tours & Travel
Netherlands Board of Tourism &
Conventions
Newmarket Holidays
Nick Perry
Norwegian Cruise Line
Norwegian Fjord Line
OK 2 Print
Opodo Limited
Orient Express Service
P&O Ferries
Pam Dawson
Pantin Group
Paul Cowley
Personal Travel Advisors
Peter Childs
Petra Roach
Philippine Pavilion
Ping
Pontin’s Limited
Powerbilt
Precision Media Group
Prince Naseem
Prolitho
Queen Rania
RAC Club
Reed Travel Exhibitions
Reed Travel Services
Richard Tobias OBE
Ritz Carlton, Dubai
River Route
Robert Coren
Rock Insurance
Royal Automobile Club
Royal Caribbean
Royal Mid Surrey Golf Club
RX UK Limited
Samantha Fawcett
Sandals
Sandie Dawe
Sante
Scan Trans Shipping
Shloer
Silver Jet
Sir Steve Redgrave
Small Luxury Hotels of the World
Snow Industries of Great Britain
(SIGB)
Sofitel Central Hua Hin Resorts, Hua
Hin.
Sofitel Central Plaza, Bangkok
Southall Travel
SRS Hotel-World
Staple Ford Park
Stenaline
Steve Endacott
Stratford Upon Avon College
Sue Park
Superbreaks
Supersonic Travel
Swaziland Tourist Board
Sweeney’s Cruises
T & T Travel Recruitment &
Resourcing Limited
T
T.I.M.E
TTapestry Holidays
T
Telewest
TTel Me Farebase
Thailand Tourist Board
The Belfry
The Bell Inn & Hotel
The Big Kahuna Club
The Bradford Group
The British Red Cross
The Grove
The Inn at Woburn
The Savoy
The Sunday Times
The Times
The Tourism Society
The Vineyard Hotel & Spa
The Viscount Thurso MP
Theme Park Holidays
Theo Platt
Thomas Cook Sport
Thompson - Dorset
Times Media
Tirol Tourist Board
Titleist
TTony Potter
TTours International
TTourism Ireland
TQ3 Travel Solutions (Aberdeen)
Travel Africa
Travel Aid 50
Travel Plus
Travel Tradee Gazette
Travel Trustt Association
Travel Weekkly UK
Travel Weekkly USA
Travel Worlld
Unique Vacations Ltd
Unusual Hootels of the World
UKinbound
Ulverston TTravel - Cumbria
Vermont Tourism
To
Industry
Virgin Atlantic
Virgin Limited Edition
Visit USA Association (UK) Limited
Von Essen Hotels
Water-4U
Wells Tobias Recruitment
Western Union
Woburn Golf & Country Club
World Travel Market
Worldspan
Worldwide Travel Marketing Limited
YYork Tourism
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Page 30
World Travel Market Floorplan
World Travel Market uses all four levels of ExCeL London, arriving at either the Western or Eastern entrances leads you onto level 1 of the venue.
A breakdown of those levels is illustrated below and on the 3-D map opposite.
CE
AN
TR
EN rs)
ST lde
EA -ho
ON ge
ND ad
LO b
L on
Ce (n
Ex
The following pages are designed to guide you around the regions of World Travel Market. When planning your route through the exhibition, please bear in mind
that stand numbers are all prefixed to indicate the region they are located in and that the aisles within the region are colour coded with carpet tiles.
Regions
Venue layout
Africa
Level 0
Cash Point
The Americas and Caribbean
First Aid
Toilets
Asia Pacific
Café Bar | South Hall
Europe
Convenience Store
Global Village
Car Park
Middle East and North Africa
Cloak Room
Technology and Online Travel
Level 1
Exhibition Halls | North & South
UK and Ireland
Chargable Cash Point
London
Central Boulevard
CS
Research Stand | Central Boulevard by stairs down to lower level
WTM facilities
Just A Drop-RTE Info Point | Boulevard - West Entrance
Cloak Room
C
Official Supporting Publications Stand | UKI5800
Info Desk
Registration | East Entrance
Cloakroom | West Entrance
PO
Photographer Office | Room S1 Lower
X
Crossflight Courier Services | Stands EM395 & ME1785
PR
Information Desks | Boulevard
Catalogue Sales Desk | Boulevard - West Entrance
GMN
Organising Offices | Boulevard
Prayer Rooms | Boulevard
WTM
P
P
Press Registration | Boulevard
WTM Sales Office | Boulevard - West Entrance
Prayer Room | Male & Female
@
Internet Area
Travel Weekly Distribution Booths | Boulevard
SP
Official Supporting Publications | Stand UKI5800
Business Centre | Boulevard
PP
WTM Official Premier Partner | Abu Dhabi
CRP
WTM Catalogues and Routeplanners
TSD
Travel Services Desk
South Gallery Rooms | South Hall
TW
Travel Weekly Distribution Booth | Boulevard
Press Conference Room | Platinum Suite
PR
Up to WTM Press Centre
Meridian Club Welcome Desk | Boulevard
Seminar Rooms | North Gallery Rooms 4 – 8, North Hall
RTE Management Offices | South Gallery Rooms 1 – 4
Meridian Club Lounge | South Gallery Rooms 5 – 10
Meridian Club Lounge | North Gallery Rooms 16-18
Meridian Club M-Bar | Open to nominating exhibitors and
Meridian Club Members
PWA
Press Working Area | Level 3
R
Registration
CS
WTM Conference Set | Platinum Suite 4, Level 3
PH
Press Hospitality Area | Level 3
CE
AN
TR
EN
T s)
ES er
W old
ON e-h
ND dg
LO (ba
Global Media Network Stand | UKI4550
L
Organising Offices | South and North Hall
Ce
Ex
OO
Cafés & Restaurants | Boulevard
Level 2
Meridian Club Welcome Desk | Boulevard
RP
Crossflight Courier Service | EM395 & ME1785
C
MCWD
Travel Services Desk | Boulevard
Global Media Network | Stand UKI4550
PO
30
Travel Weekly Editorial Office | South Gallery Room 27
Level 3
Press Hospitality Area | Platinum Suites
Venue facilities
Café Bars | North Hall
First Aid | Level 0
BS
Business Services
Lifts
SO
Security Offices
Platinum Suites | Boulevard
£
Cash Machines | Level 0
Toilets
WTM would like to thank for their support
Press Working Area | Platinum Suites
Press Racking Area | Platinum Suites
Eateries
WTM Conference Set | Platinum Suite 4, Level 3
South Waterside Café Bars | Level 0
North Café Bars | Level 2
Sponsors of the
International Press Centre
and the Meridian Club Lounges
WTM 2007 Official Premier Partner
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Page 32
Global Village & Technology
and Online Travel
Asia Pacific
Sponsors of the
Sponsors of the
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Page 34
The Americas
and Caribbean
Africa
Sponsors of the
Middle East
and North Africa
Sponsors of the
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Page 36
Europe
Europe
Sponsors of the
United Kingdom,
Ireland & London
Sponsors of the
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Page 38
I NTE R NATIONAL TOU R I S M TR ADE FAI R S AS SOCIATION
THE GLOBAL NET WORK FOR TR AVEL EXHIBITION ORGANISERS
Are you a member yet?
WTM Team welcomes you to ExCeL London
Take a journey to success with the International Tourism Trade Fairs Association
39
World Travel Market 2007 Team
To become one of our privileged members visit www.ittfa.org
Back row (left to right):
Karsalie Hervey, Nicole Collett, Sarah Waterfall, Paula Massey, Nikki Davis, Jessica Watkins, John Standley, Meeta Sodhi, Paz Casado,
Ruth Creely, Simon Greenbury, Simon Beck, Sam Yardley, Victoria Martin, Minty Kongsrivilai and Esther Waghorn.
Front row (left to right):
LISBON
BRATISLAVA
HELSINKI
PRAGUE
BUDAPEST
MOSCOW
GOTHENBURG
KIEV
JANUARY
JANUARY
JANUARY
FEBRUARY
R
MARCH
MARCH
MARCH
MARCH – APRIL
Ken Hang Liu, Emma Rawle, Corinna Gehring, Jo Marshall, Fiona Jeffery, Wendy Hartley, Anna Sustelo, Stephanie Addington, Katie Kenyon,
Lucie Winter and Virginie Ludmer.
Not pictured:
BELGRADE
NEW DELHI
DUBAI
ST PETERSBURG
KIEV
RIMINI
THESSALONIKI
LONDON
BARCELONA
APRIL
APRIL
MAY
OCTOBER
OCTOBER
OCTOBER
NOVEMBER
NOVEMBER
NOVEMBER – DECEMBER
AF F I LIATE M E M B E R OF U N WOR LD TOU R I S M ORGAN I Z ATION
Craig Moyes, Jane Larcombe, Deena D’wala, Rupi Heir, Polly Magraw, Allison Tuffrey-Jones, Carly Gregory and Araminta Sugden.
www.wtmlondon.com
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Page 40
MAKE THE MOST
OF YOUR SHOW
This year's WTM catalogue is again published by Pedigree Media.The official show catalogue is a key tool
for all exhibition owners as well as participants and show visitors. It serves as the definitive reference
source for all involved, both during and after the event.
If you are an exhibition owner or organiser and feel that your next catalogue could benefit from Pedigree's
vast publishing and sales experience in the travel sector, then get in touch with us now.
We are already working with the biggest names in the business but we still have room for one or two more.
Linton House, 39-5l Highgate Road, London NW5 1RS
Call Tim Westbrook +44(0)20 7428 7831 or John Lewisohn +44(0)20 7428 7830
F: +44 (0)20 7428 7833 E: [email protected] W: www.pedigreemedia.com

Contents - Acumen Marketing Management Limited

Transcription

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