4-Page Brochure

Twinn Palm
Host a Student. Change a Life!
The homestay experience
with Twinn Palms
TWINN PALMS PLEDGES TO WALk WITH yOUR
ADMINISTRATORS, STUDENTS AND FAMILIES TO MAkE
THE HOST FAMILy ExPERIENCE AN ENRICHING ONE
Local Homestay Coordinator
Twinn Palms will hire a Local Coordinator who will be assigned to
the host school to manage all aspects of its homestay program.
This coordinator is responsible for organizing and supporting
the efficiency of the Homestay Program and will be under the
supervision of Twinn Palms management. The Local Coordinator
responsibilities include, but are not limited to:
The Host Home or Homestay experience is generally the
component of an International Program that causes the most
anxiety for schools and administrators. Often the greatest
challenge when embarking on establishing an international
studies program revolves around questions of liability and
responsibility for the welfare of the students.
Twinn Palms will provide your school with 100%
management support systems and staffing, monthly
reporting with host family and students, ease the school’s
international program staff’s workload, thus reducing the
school’s risk and liability in all situations.
Guardianship
Assuming the responsibility of introducing minor students
who live away from their parents in a host home is a serious
responsibility and Twinn Palms will assume the liability and
ensure that due diligence has been met including, but not
limited to:
z Power of Attorney Documents
z Custody Documents
z Major Medical Insurance Acquisition
z Medical Liability Release Forms
Financial Management
Twinn Palms maintains the financial records for the program
including the management of custodial, placement and
monthly fees to host families.
Recruiting and Management of Host Families
z Along with school administrators develop a profile of the
type of family that would support the school’s international
program goals.
z Promotes the Homestay Program in the community (i.e. staff,
faculty and school families).
z If needed, places ads in the area and responds to all homestay
inquiries.
z Maintains current and complete files of all prospective
homestay families.
z Provide interested families with complete application pack
insuring that they return all necessary documents, pictures
and letters of recommendation, including authorization to
perform background checks.
z Screens and interviews new families, conducts the criminal
record search process (FBI Level II), Live Scan fingerprinting,
and maintains copies of completed forms and custodian/
guardianship letters.
z Home visits to all prospective families and conducts a Host
Family Interview to insure that the family is an appropriate
host family candidate.
z Matches students with homestay families.
z Provides current information and address lists to host
families, school and staff.
z Notifies relevant parties of student moves and changes.
Orientation and Training
z Develops the Host Home Handbook for families and the
Student Handbook for students.
z Coordinates trainings and networking meetings for homestay
families, continuously.
z Provides orientation to new students coming into the
homestay program.
z Works with the students and families to assist with the
cultural, social and emotional integration of the homestay
situation.
Monthly Reporting and Monitoring
z Conducts a Monthly Report between, student, host family
and school’s Academic Counselor providing all parties with
the status of a students achievements for that month.
z Translation of all communications into the students native
language in order to keep the natural family involved in the
student’s progress.
z Conducts home visits at the beginning of each semester.
z Participates and assists in monitoring students at
international program activities and events.
uel High
Imman
Communication and Conflict Resolution
z Acts as a liaison between the school, natural parents, host
families and corresponds directly
with these parties via telephone, in person or email.
z Ongoing assistance with communication for the
natural family when issues arise at school or in the
host family.
z Deals effectively with conflict situations and assists with
the communication process.
z Facilitation through any area of difficulty, misunderstanding,
or crisis that occurs.
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MILY
SEY FA
HE KER
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Student Transportation (Airport and Travel)
z Organization and communication of flight arrangements—
24/7 support during the arrival period in case of flight delays
or changes, including but not limited to arrival, departure
and scheduled year-round holidays.
z Organizes airport pick-up and schedules for visiting
parents; assisting with finding hotels and arranging local
transportation.
z Transports students, if required, aside from normal school
activities and host family responsibilities.
z Manage student travel within the U.S. for Christmas and
spring vacations.
THE C
OCKR
ELL FA
MILY
Ancillary Student Services
z Tutoring Services. Upon identifying the academic challenges of a
student, we will customize one-on-one tutoring instruction that
helps students achieve their academic goals. Through our
Academic Services Department we are able to select from a
pool of local tutors which allows us to support students with
homework, exams, test prep, etc. Our tutors have met stringent
requirements and have all been cleared through Level 2 FBI
clearances.
z Educational Tours. Twinn Palms can arrange and manage an
educational experience outside the classroom. (i.e. Hawaii
during the Christmas holiday and an East Coast College
Study Tour during Spring Break.)
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Every student and their family
is involved in all aspects of
choosing a host family.
w w w. t w i n n p a l m s . c o m
Twinn Palms Management Fee
Twinn Palms management fee is built into the Annual Tuition and
Fees paid by the natural family. The school does not incur any
out-of-pocket expense. This fee includes, but is not limited to, host
family recruiting, local coordinator compensation, background
checks and Live Scan fingerprinting, monthly monitoring of
host families and students, maintaining of all students custody
records, ongoing communication with natural parents, host family
visits, monthly visits with academic counselors, teachers and
administrators, as needed.
Summary
Upon your acceptance of partnering with Twinn Palms
Corporation as your Homestay Management Company, we
will proceed to a Homestay Arrangement Agreement between
your school and Twinn Palms.
We recognize that the homestay program is a crucial component
of any school’s international program. Through Twinn Palms, we
pledge to walk with your administrators, students and families
to make the host family experience an enriching one. We stand
ready to work with you in the expansion of your international
student program.
Host a Student. Change a Life!
2121 Avenue Of The Stars z Suite 2450 z Los Angeles, CA 90067 z www.twinnpalms.com z 424.239.6367