Forward Progress 2011 in Review - Raleigh Regional Association of

REALTORreview
®
An e-publication of the Raleigh Regional Association of REALTORS®
Forward Progress
2011 in Review
SPRING 2012
RALEIGH REGIONAL
ASSOCIATION OF REALTORS®
111 Realtors Way, Cary, N.C. 27513
Phone: 919-654-5400; Fax: 919-654-5401
www.rrar.com
RRAR OFFICERS
Stacey Anfindsen, President
Marshall Gay, Vice President
Asa Fleming, President-Elect
Mollie Owen, Secretary/Treasurer
Linda Trevor, Immediate Past President
RRAR DIRECTORS
Vince Bankoski
Linda Kolarov
Autumne Bennette
Carol McCormick
Phyllis Brookshire
Gina Miller
Kelly Cobb
John Pace
David Chance
Mark Parker
Steina DeAndrade
Teresa Pitt
Harriette Doggett
Zach Schabot
Tom Gongaware
Jose Serrano
Becky Harper
Josh Swindell
Grayson Hodge
Kevin Woody
REALTORreview
®
SPRING 2012, VOL. 4, NO. 2
features
22 7 COOL APPS FOR REAL ESTATE
AGENTS Real estate writer
Bernice Ross shares some of the
business-oriented smartphone/
tablet apps she loves.
Morty Jayson
REALTOR® FOUNDATION
OF THE TRIANGLE OFFICERS
President: Marshall Gay
President-Elect: Theresa Clark
Secretary/treasurer: Vince Bankoski
NCAR REGIONAL VICE PRESIDENTS
Theresa Clark
Harriette Doggett
NAR DIRECTORS
Eddie Brown
John Wood
TRIANGLE REALTORS®
LEADERSHIP ACADEMY DEAN
Diana Braun
Members are cautioned that the inclusion
of a name, specific commercial product or
service in an article, or in this publication
does not imply endorsement by the Raleigh
Regional Association of REALTORS®. All
advertisers in this publication wholly support
the Fair Housing Act and fully promote
equal opportunity housing.
4
YEAR IN REVIEW Take a
look back at 2011, a productive,
spirited, memorable year.
21 FANNIE, FREDDIE
ACCELERATING
SHORT SALES An overview
and links offer the latest on Fannie and Freddie Mac short-sale
decision deadlines.
Copyright 2012 by the Raleigh Regional Association of REALTORS®.
All rights reserved.
REALTOR® REVIEW STAFF:
Patricia Gregory Rand, managing editor,
[email protected]
Shelly Beck, graphic designer,
[email protected]
For editorial contributions and ad inquiries,
please contact Sandee Washington at
[email protected] or (919) 654-5400.
BUILD THE FOUNDATION
OF YOUR REPUTATION
No sale is worth the loss of your
reputation.
28 7 MOBILE TRENDS
SHAKING UP REAL
ESTATE It’s time to get onboard the mobile revolution with
information on the latest real
estate tools.
departments
1
Heidi Ketler, APR, editor, [email protected]
Sandee Washington, communications
associate, [email protected]
20
18
20
24
Spotlight on
the President
25
27
Bits & Pieces
Calendar of Events
Local Market Updates
Legal Perspective
New Members
rrar.com
spotlight on the president
MISSION STATEMENT
The Raleigh Regional Association of REALTORS®, the
area’s voice of real estate, promotes the highest ethical
and professional standards and cooperation among its
members; provides products, programs and services
to meet the evolving needs of the real estate industry
and consumers; and serves as a leading advocate of
private property rights and community involvement.
VISION STATEMENT
“Anticipating and meeting the opportunities and
challenges of our industry.”
RRAR 2012 COMMITTEE CHAIRS
Bylaws: Asa Fleming
Building: Stacey Anfindsen
Communications & Public Relations: Carol McCormick
Community Service: Frank DeRonja
Government Affairs: Bill Fletcher
RPAC: Asa Fleming
Personnel: John Wood
Grievance: Autumne Bennett, Suzanne Burton, Nancy
Cashwell, Margaret Sophie
Hall of Fame: Ed Willer
Nominating: Gary Rabon
RRAR 2012 COUNCIL CHAIRS
Women’s Council: Lynn Gardiner
International Council: Mike Humphreys
Top Producers Council: Co-Chairs Shawn Britt
and John Wood
Small Brokers Council: Chair Brenda Carroll
Young Professionals Network: Co-Chairs Autumne
Bennett and Aquene Hernandez
Stacey Anfindsen Takes
the Show on the Road
RRAR President Stacey Anfindsen took his Real Estate Trends
Program on the road April 25 when he presented at North Ridge
Country Club.
Martha Grove Hipskind, executive director of the Midtown
Raleigh Alliance also spoke regarding growth and plans for the
North Hills area.
The event was well attended.
To summarize the presentation, Anfindsen said, “The market performed like we wanted it to. The numbers showed that. We continue
to see a decrease in inventory and an increase in sales. This should
produce an environment for stable house prices with a hope toward
increasing house prices in the future.”
If you missed the event, be sure to visit www.rrar.com to see where
the real estate market has been for the first quarter of 2012 and where
it will go for the rest of the year!
Sincerely,
Stacey Anfindsen
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RRAR STAFF DIRECTORY
Main Office
(919) 654-5400 Fax (919) 654-5401 www.rrar.com
RRAR Company Store, (919) 654-7253
Executive Vice President
Raymond C. Larcher, Ext. 218, [email protected]
Association Services Director
Betsy Ramsey, Ext. 217, [email protected]
Association Services Associate
Vicki Buckholtz, Ext. 216, [email protected]
Communications Director
Patricia Gregory Rand, Ext. 239, [email protected]
Communications Associate
Sandee Washington, Ext. 238, [email protected]
Education Director
Cara Mottershead, Ext. 211, [email protected]
Education Associate
Sonya Yankoglu, Ext. 212, [email protected]
Facilities Manager
Mary Rachel White, Ext. 210, [email protected]
Governmental Affairs Director
Tara L. Robbins, Ext. 215, [email protected]
Information Associate
Shelia Clark, Ext. 200, [email protected]
Store Manager
Yukari Powers, Ext. 201, [email protected]
TMLS STAFF DIRECTORY
Vice President of Operations
Rachel Wiest, Ext. 219, [email protected]
TMLS Executive Associate
Christy New, Ext. 220, [email protected]
Compliance Director
Letitia Santos, Ext. 234, [email protected]
Compliance Associate
Raina Joyner, Ext. 242, [email protected]
Data Distribution Director
Carol Hamrick, Ext. 213, [email protected]
Data Distribution Associate
Bonnie Eaddy, Ext. 207, [email protected]
MLS Systems Director
Kathy Matheson, Ext. 233, [email protected]
MLS Technical Support Associate
J Stepp, Ext. 226, [email protected]
MLS/Realist Support Associate
Jennifer Horton, Ext. 227, [email protected]
Technical Operations Director
Matt Nagy, Ext. 225, [email protected]
Training Development Manager
Allan Nielsen, Ext. 208, [email protected]
CTC/MLS Training Manager
Lynne Brid, Ext. 232, [email protected]
RRAR/TMLS MEMBERSHIP/
FINANCE DEPARTMENT
Membership/Finance Director
Randi Clodfelter, Ext. 221, [email protected]
Finance Associate
Pat Long, Ext. 222, [email protected]
Finance Associate
Jill Pressley, Ext. 221, [email protected]
Membership Associate
Kelly Hunsucker, Ext. 209, [email protected]
Westgate
The Right Business Move
For The Road Ahead
7th Annual
2012
FREE, SELF-GUIDED
May 5 - 6 & 12 - 13 • Noon - 6 pm
Pick up a Green Home Tour guide at any Triangle
Harris Teeter or at these two Kick-off Events.
Green Home Tour Kickoff & Education Session
Saturday, May 5, 10:30 am – Noon
Briar Chapel Clubhouse in Chapel Hill
Green Home Tour Reception
Saturday, May 5, 5 – 7 pm
The ClearSense Building (502 Rigsbee Avenue, Durham)
Visit our website for details about these two events!
www.TriangleGreenHomeTour.com
TRIANGLEGREENHOMETOUR.COM
Home Tour App
Sponsored by
REALTOR Review
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Spring 2012
Year in
Review
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MEMBERSHIP SERVICES
Opportunities to Engage
and Grow
The 2011 membership calendar was a robust one, full of opportunities
for networking, forums for learning and occasions for recognition
and celebration. By most accounts, the events were well attended,
enjoyable – fun, in fact! – and much appreciated.
2011 REALTOR® of the year
Phyllis Brookshire
The grand kick off the year was the annual Inaugural Ball at Cobblestone Hall, downtown Raleigh, on Jan. 7. Highlights included the
inauguration of Raleigh Regional Association of REALTORS® President
Linda Trevor and Board of Directors, and presentation of the REALTOR®
of The Year award to Phyllis York Brookshire.
The annual Professional Standards Committee Training for
Directors and Committee members was instructed by Bill Gallagher on
Jan. 31. Four cases brought before the committee in 2011 led to one
arbitration. Three ethics proceedings led to mediated agreements.
The Top Producers Council was 34 members strong and backed
by the support of a variety of sponsors for the year. RRAR members
were invited to listen to national business coach Ron Rosenberg, the
guest speaker of the March 14 lunch meeting. In all, six lunch meetings were presented in 2011. The Top Producers also donated to seven
community charities.
RRAR’s 2011 speaker series featured experts who raised awareness. Tax Strategies for the Real Estate Professional was followed by
four Successfully Selling HUD Homes presentations, a real estate investment seminar and a review of the new short sale guidelines.
From left to right,
Jean Hunt and Lynn Gardner
New Offer to Purchase, Due Diligence Contract was a BOSS
(Broker Owner Support System) seminar for closing attorneys
and mortgage lenders.
See YEAR IN REVIEW on page 6
From left to right,
Diana Braun,
Mike Humphreys
and Asa Fleming
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The annual Raleigh Regional
Association of REALTORS® Charity Golf Tournament on May
11 at 12 Oaks Golf Course was
a much-anticipated success.
RRAR’s networking groups
– PMC (Property Management
Council), SMB (Small Brokers
Council), TICOR (Triangle International Council of REALTORS®),
WCR (Women’s Council of REALTORS) and YPN (Young Professional Network) – continued to attract new members, with engaging
events on a monthly or bimonthly
basis. New members are always
welcome!
2011 RRAR President Linda Trevor
Raleigh Regional Association of
REALTORS® hosted a day and half
Strategic Planning Session
on Sept 19-20. Brian Larson facilitated the session, along with 17
REALTORS® and five staff members.
On Oct 25, a full house came
to hear RRAR’s Real Estate
Trends speakers: Mitchell Silver,
Raleigh planning director; Dr.
Michael Walden, North Carolina
State University economist; and
RRAR 2011 President-elect Stacey
Anfindsen, who is a local real
From left to right, Linda Trevor,
Asa Fleming, Stacey Anfindsen,
Mollie Owen
From left to right,
Ed Willer, Larry D. Kingley,
H.A. (Speck) Underwood III,
Jena Hunt and
John (Lanse) Houston
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Spring 2012
estate analyst.
Adding to the holiday festivities
was the annual RRAR Awards
Ceremony and Christmas
Party Dec. 8. It was an opportunity to meet the 2011 officers,
directors and committees chairs
and congratulate members for
outstanding service. The 2011
Emeritus Award winners were:
Thomas Cochrane, Lanse Houston, Jean Hunt, Larry Kingsley,
Gordon Tefft, Speck Underwood and Ed Willer. The 2011
Hall of Fame Award recipients
were Burks Crumpler, Gilliam
Kittrell and Myra Zollinger.
The Professional Standards
Committee’s annual Training
for Directors and Committee
members was instructed by Vicki
Ferneyhough on Feb. 4. Three
cases brought before the committee led to one arbitration and
two ethics proceedings.
Is in its 15th year, the RRAR
Company Store continued to
serve members in outstanding
ways.
2011 Leadership Academy grads Kris Kiegiel, Lee Goldstein and
Rita Perry engage with their instructor Tom Martin
LEADERSHIP ACADEMY
Class of 2011
Pictured from left are Brenda Carroll,
Stuart Deibel, Mike Humphreys,
John Wood and Autumne Bennett
Every year, the Triangle REALTOR® Leadership Academy starts with
an opening dinner.
Leadership Is a Constant Endeavor
Raleigh Regional Association of REALTORS® President-Elect Asa
Fleming describes the benefits of graduating from the Triangle
REALTOR® Leadership Academy.
“When I realized the Raleigh Regional Association of REALTORS®
was offering the Triangle REALTOR® Leadership Academy, I immediately
See YEAR IN REVIEW on page 8
2011 RRAR
Board of Directors
For a full list of board
members please refer
to table of contents page
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applied, and thankfully was accepted. I am so grateful to have
been a graduate of the inaugural
class of 2008. I have absolutely
benefited from being in the academy, as I have been fortunate to
be a part of the leadership here
at RRAR. I entered my name to
join the board of directors for
2010, and am now honored to
be 2012 president-elect. “TRLA has helped me both
personally and professionally.
My favorite part of the leadership
training was the communication
styles module, which sharpened
my communication skills by enhancing the way I relate to others.
I truly enjoyed the environment
where I could engage with leaders from various backgrounds to
share best practices and experiences. Also I really loved the
faculty, and the classes were
interesting and very educational. “I have consistently volunteered
to be an associate dean since
I graduated from the inaugural
class in 2008, and was honored to be the dean for the 2011
class. Participating as an associate dean allowed me to constantly
refresh the skills I learned and
keep a focus on leadership development, which is a continual
endeavor.
“I have always felt that the
leadership academy is one of the
nice benefits that RRAR provides
for its members, and whether you
are interested in leadership at
RRAR or in your community, you
will definitely raise your awareness as a leader by entering the
academy. A heartfelt thank you
to the leader, who brainstormed
this idea and made sure it was
implemented!”
TCAR PRESENTS
FRONTIER AWARDS
James Barnes Wins
Top Commercial
REALTOR Award
®
James Barnes (right) of NAI Carolantic
Realty Inc. accepts the 2011 Commercial
REALTOR® of the Year Award, presented
by Smedes York of York Properties,
the 2011 winner
The seventh annual Triangle Commercial Association of REALTORS®
awards ceremony at the Carolina Country Club in Raleigh in March
honored the top commercial real estate brokers for their transaction
volume, as well as leadership in the association, the industry and
the community.
The evening included presentation of the Lifetime Million Dollar Club
Awards and Frontier Awards recognizing Commercial REALTOR® of
the Year, Development of the Year and the President’s Circle Award.
James M. Barnes, SIOR, president of NAI Carolantic Realty
Inc., was named Commercial REALTOR® of the Year, the most prestigious of the Triangle Commercial Association of REALTORS® (TCAR)
Frontier Awards.
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Spring 2012
“The Frontier Awards are an
opportunity to highlight the tireless dedication of an amazing
group of commercial real estate
professionals who continue to
help shape the Triangle’s business community,” says Kerry
Saunders, TCAR president. “It is
wonderful to see so many peers
join together in celebration of
their success.”
TORS® of the Year who select
recipients based on qualifications
that have been determined by
the group.
Development of the Year was
awarded to Park West Village
in Morrisville and the President’s
Circle Award went to TCAR Past
President George York of York
Properties. W. Clark Womack
of Commercial Associates was
presented The Busy Broker Award.
Cady Thomas, director of Regulatory Affairs for North Carolina
Association of REALTORS®, won
the William P. Eyerman Award.
The Community Leader Award
went to Builders of Hope.
Other Frontier Awards included
the Trail Blazer Awards for small
firms, Sales Transaction of the
Year and Lease Transaction of
the Year.
This is the second year TCAR
inducted brokers into the Lifetime
Achievement Club. Those who
won Million Dollar Club Awards
in five out of the last seven years
were eligible. The Lifetime Million Dollar Inductees were: Hunt
Wyche, W. Clark Womack,
Tad Thornhill, Dee Creech
Osborne and Bret Muller.
Every year nominations are submitted to a panel of past president’s
and previous commercial REAL-
Another evening highlight is
induction into the TCAR Million
Dollar Clubs, representing the
five specialties in the commercial
industry, sales, land sales, office
leasing, retail leasing and industrial leasing.
The awards ceremony keynote
speaker was Ron Francis, former
Carolina Hurricanes captain and
current director of hockey operations for the franchise.
Congratulations 2012
Frontier Awards Winners
REALTOR® of the Year
James M. Barnes, SIOR, NAI
Carolantic Realty Inc.
See YEAR IN REVIEW on page 10
From left to right, John Pace,
Jolie Kim, Wendy Simmons,
Mollie Owen, Theresa Clark,
Robert Cohen, Marshall Gay,
Ann Hughes, Bob McKeel
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President’s Circle Award
George S. York, York Properties
Trailblazer Awards
Joni Barnes,
Dilweg Commercial
E. Michael Kornegay,
Commercial Associates
W. Clark Womack,
Commercial Associates
Rising Star Award
Justin M. Good, Cassidy Turley
Busy Broker Award
W. Clark Womack,
Commercial Associates
Development of the Year
Park West Village
Community Leader Award
Builders of Hope
William P. Eyerman Award
Cady Thomas, Director of
Regulatory Affairs, NCAR
Lease Transaction of the Year
Lynne C. Worth, CPM,
York Properties
Sale Transaction of the Year
David Finger, Cassidy Turley
Lifetime Million Dollar Office Leasing Club
Tim Capps, Tri Properties,
2005-2011
Bret Muller, Capital Associates,
2006-2011
Lifetime Million Dollar
Industrial Leasing Club
E. Michael Kornegay, Commercial Associates, 2007-2011
W. Michael Lewis, The Lewis
Group/CORFAC International,
2007-2011
Chris Norvell, while at Cassidy
Turley, 2006-2010
Dee Creech Osborne, SIOR,
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Spring 2012
NAI Carolantic Realty Inc.,
2005-2011
Tad Thornhill, York Properties,
2006-2011
W. Clark Womack, Commercial Associates, 2007-2011
Hunt Wyche, Commercial
Associates, 2007-2011
Lifetime Million Dollar
Retail Leasing Club
David Stowe, Hunter and
Associates, 2006-2011
Lynne Worth, York Properties,
2006-2011
Million Dollar Sales Club
Edward B. Brown III, CCIM,
SIOR, NAI Carolantic Realty Inc.
Curteis Calhoun, Grubb & Ellis|
Thomas Linderman Graham
David Finger, Cassidy Turley
Justin M. Good, Cassidy Turley
Scott Hadley, NAI Carolantic
Realty Inc.
W. Michael Lewis, CCIM,
SIOR, The Lewis Group/
CORFAC International
John Linderman Jr. SIOR,
Grubb & Ellis|Thomas Linderman Graham
Jim McMillan, Grubb & Ellis|
Thomas Linderman Graham
Marlene Spritzer, CCIM,
Cresa Raleigh
Michael Wright, Coldwell
Banker Commercial TradeMark
Properties Inc.
Million Dollar Land
Sales Club
Chester Allen, CCIM, Grubb &
Ellis|Thomas Linderman Graham
James I. Anthony Jr., Colliers
International
Barry Bowling, CCIM,
CBRE|Raleigh
Gene Cowell, York Properties
Justin M. Good, Cassidy Turley
W. Kyle Greer, NAI Carolantic
Realty Inc.
Scott W. Hadley, NAI Carolantic Realty Inc.
Tara Kreider, Coldwell Banker
Commercial TradeMark Properties Inc.
Larry L. Lakins II, Colliers
International
Peter Pace, York Properties
E. Stephen Stroud, SIOR, NAI
Carolantic Realty Inc.
William White, White Oak
Commercial Inc.
Million Dollar Office
Leasing Club
William A. Allen IV, SIOR,
Grubb & Ellis|Thomas Linderman Graham
Robin R. Anders, SIOR, NAI
Carolantic Realty Inc.
James M. Barnes, SIOR, NAI
Carolantic Realty Inc.
Timothy M. Capps,
Tri Properties Inc.
Gregory A. Capps,
Tri Properties Inc.
Janet Clayton, CCIM, Grubb &
Ellis|Thomas Linderman Graham
Lee Clyburn, SIOR, Grubb &
Ellis|Thomas Linderman Graham
Fred Dickens, Coldwell
Banker Commercial TradeMark
Properties Inc.
Hillman Duncan, Cassidy Turley
Ryan M. Gaylord,
Tri Properties Inc.
Dennis D. Hurley, SIOR,
Cassidy Turley
Jake Jones, Grubb &
Ellis|Thomas Linderman Graham
Malcolm Lewis, Coldwell
Banker Commercial TradeMark
Properties Inc.
Terry L. Mikels, Mikels & Jones
Properties Inc.
Bret D. Muller,
Capital Associates
Jesse “Butch” Miller,
CBRE|Raleigh
Aldene “Dee” Creech Osborne,
SIOR, NAI Carolantic Realty Inc.
Jacob Plotkin, CCIM, NAI
Carolantic Realty Inc.
Tucker R. Shade,
Tri Properties Inc.
Gregory J. Sanchez, SIOR,
Tri Properties Inc.
Arnold J. Siegmund, Grubb &
Ellis|Thomas Linderman Graham
John Clay Stober,
Tri Properties Inc.
John Clay Stober,
Tri Properties Inc.
George “Tad” Thornhill,
York Properties
Michael Vulpis, Grubb &
Ellis|Thomas Linderman Graham
Patrick Woodruff,
Tri Properties Inc.
Matthew Winters, Grubb &
Ellis|Thomas Linderman Graham
Million Dollar Industrial
Leasing Club
Edward B. Brown III, CCIM,
SIOR, NAI Carolantic Realty Inc.
Amy Bush, York Properties
W. Clark Womack Jr.,
Commercial Associates
Hunt Wyche III, Commercial
Associates
Million Dollar Retail
Leasing Club
Timothy M. Capps,
Tri Properties Inc.
Stephen A. Brown, Kane
Realty Corp.
Gregory A. Capps,
Tri Properties Inc.
Joaquin D. Canals, NAI
Carolantic Realty Inc.
Benjamin B. Everett III, Grubb
& Ellis|Thomas Linderman
Graham
Christina L. Coffey, Hunter
& Associates
John Hibbits, NAI Carolantic
Realty Inc.
S. Lee Holder, Colliers
International
Matt Honeycutt, Coldwell
Banker Commercial TradeMark
Properties Inc.
Wendi Wood Howell,
Kane Realty Corp.
John A. Koonce, York Properties
Mary A. Lobdell, Coldwell
Banker Commercial TradeMark
Properties Inc.
John H. Kerr IV, York Properties
Mary Ann M. Peterson, Hunter
& Associates
E. Michael Kornegay, Commercial Associates
David H. Stowe Jr., Hunter &
Associates
Larry L. Lakins II, Colliers
International
W. Michael Lewis, CCIM,
SIOR, The Lewis Group L.L.C./
CORFAC International
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Spring 2012
Henry Ward, York Properties
Lynne C. Worth, CPM,
York Properties
See YEAR IN REVIEW on page 12
Year in
Review
continued from page 11
COMMUNITY SERVICE
2011 A Meaningful Year
BY VICKI BUCKHOLZ
The REALTOR® Foundation of the Triangle (RFT) is the philanthropic
arm of the Raleigh Regional Association of REALTORS®. With the mission of “Improving Homes, Improving Lives,” the foundation identifies
and supports initiatives that enhance the quality of life throughout the
community. The Community Service Committee (CSC) and Housing
Opportunity Committee volunteers are the “boots on the ground” for
the RFT and conduct their efforts in support of this mission.
RFT by the Numbers in 2011…
Countless
Joy, smiles and hope shared with each
other and Triangle neighbors in need
$27,724
Value of in-kind donations from our members
(e.g., Angel Tree gifts, USO items, diapers, etc.)
$26,049
Cash donations to service projects/charitable
agencies, including $7,000 in scholarships
From left to right,
John Pace, Mollie Owen
and Marshall Gay
646
365
100
60
21
7
1
Number of hours logged by CSC volunteers
equivalent to 81 eight-hour days!
Number of days a year we can make a
difference by working together!
Percentage of your donations to RFT used directly
for helping others
Members of Community Service Committee
for 2012 and growing!
Projects in 2011
Community Service Scholarships awarded
to local high school students
Number of volunteers it takes to impact
someone’s life!
Join us today Visit www.RealtorFoundationoftheTriangle.org/help.
Marshall Gay and Rob Cohen
“We appreciate all the REALTORS® who made this park possible for
our children and our community. It is now an important part of our
daily lives, a safe, beautiful place, where the community can come
together and where our children can have fun and grow.” – A mom
whose children play at Eastgate Park Playground.
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RFT helped refurbish a community playground at Eastgate Park in
Raleigh, with monetary donations
in 2010 and 120 hours of volunteer hours in 2011 dedicated
to planting, building equipment,
pouring footers and more. Now,
in addition to being a safer place
for children, the playground is an
attractive amenity for the Quail
Hollow Road community. For its
contributions, RFT won the Fred
Fletcher Outstanding Financial
Contributor Award.
The Green Mailbox…
By the middle of last summer,
the shock from the devastation
wrought by the April 16, 2011
tornados that tore through southern Wake County had eased,
somewhat. Home and business
owners were in the throes of picking up the pieces.
RFT’s cash donation to the
Salvation Army was used to provide temporary housing for four
families. Ten volunteers helped
one overwhelmed Holly Springs
homeowner during a day of
clean up, which provided hope
in addition to relief. Part of his
home had been deemed unin-
habitable pending repairs and
was still open to the elements
three months after the tornado.
One volunteer decided to give
his old and rusty mailbox a fresh
coat of green paint.
The homeowner, whose year
had been dominated by the death
of his wife and mother and made
worse by the losses from the hurricane, was quite touched by this
small restorative act. He asked
to hug the volunteer and told her
that the RFT volunteers were “all
angels to him.”
An invitation to “Tee”…
For the first time, net proceeds from the 2011 RRAR Annual Golf Tournament benefited
RFT. The fun outing at 12 Oaks
Golf Club raised $3,100 for the
foundation.
Zach Schabot “Dines Out”
with his daughter
Don’t miss this year’s event,
Monday, June 25, at Devil’s
Ridge Gold Club in Holly Springs.
It will be an opportunity to garner
bragging rights for a year, win
fantastic prizes and take home
lots of warm, fuzzy feelings for
helping the foundation.
See YEAR IN REVIEW on page 14
Bob McKeel and Wendy Simmons
Operation School Bell,
Margaret Cohen with a vehicle
full of clothing packages for
children 2011
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Bottom: Lisa Jeffries, Dawn Benengen,
Shruti Desai, Wendy Simmons
Top: Sally Miller, Steve Jeffries, Connie
Coriale, Liz Knight, Bob McKeel
Left RRAR Executive Vice President
Ray Larcher and Bill Smith
Peanuts and Cracker
Jack…
Imagine watching a baseball
game with no “three strikes and
you’re out” rule; a game where
every batter scores a home run
and everyone cheers for everyone; and no one can wipe the
smile off their face, unless it’s to
wipe away a tear or two from the
unbelievable sweetness of it all.
Now, you know how it feels
to volunteer at a Miracle League
baseball night. Sixteen volunteers
acted as buddies for disabled
children as they rounded the
bases on April 15, 2011. A
donation of $1,000 also was
made to the Miracle League of
the Triangle®.
This year’s baseball night
is Friday, May 11.
A Simple Math Equation…
A total of 102 hours of volunteer time + cereal and snacks =
lots of happy, bright children! Volunteers provided tutoring, breakfast items and snacks to elementary students at Hope Elementary
School in Raleigh, whose motto is
“Changing the world, one child
at a time.”
Food for the Hungry…
There were several hunger initiatives last year. A $500 donation
was made to Shepherd’s Table
Soup Kitchen, and 19 volunteers
worked on two different dates
serving hundreds of guests. A
$500 donation was made to
Church World Services in support of the CROP Walk. Eight
volunteers worked at Mix 101.5
Backpack Buddies Food Drives
at Cary Towne Center and Crabtree Valley Mall, accepting food
and monetary donations in support of the Interfaith Food Shuttle
(IFFS). In addition, a donation of
$592.35 was made to the IFFS.
Reaching Out to the
Outer Banks…
A total of $1,365 was donated to the Outer Banks Interfaith
Community Outreach. Donations
of cleaning products and other
items helped in the wake of the
hurricane Irene.
Clothes and Shoes
for Children…
A $1,000 donation to the Triangle Operation School Bell,
an Assistance League of Raleigh
project, provided bags of clothing
and shoes for elementary school
children whose families have financial needs. Thirteen volunteers
stuffed bags with jeans, shirts,
socks, underwear, hooded sweatshirts, scarves and hats.
Dining for Angels,
a Heavenly Idea…
As they have done for more
than a decade, RRAR members
generously adopted angels last
year (800 of them) bringing
holiday joy to hundreds of
abused, neglected or abandoned
REALTOR Review
®
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Spring 2012
children. The children helped are
in the Wake County Child Protective Services program. Without
these donations, they would go
without at the holidays.
And who knew that eating
dinner at a favorite local restaurant also could help to ensure that
these children would receive gifts
and know that someone cared
about their plight? REALTORS®
who dined at one of 10 partner
restaurants during the annual
REALTORS® Dine Out last October did just that! The restaurants returned a percentage of
their sales from the event to the
Angel Tree Project, raising more
than $2,200. A total of $3,000
was donated to Friends of Wake
County Guardian ad Litem.
The Dine Out for Angels event is
scheduled for September 18 and
20, 2012.
Housing Opportunity
Ramps Up…
The Housing Opportunity Committee donated $5,000 to the
Salvation Army.
And…
An estimated $1,224 worth of
diapers and wipes were donated
(2,000 diapers/800 wipes) to
the St. Saviour’s Center Healthy
Baby Program’s Diaper Train
initiative. The 2012 Diaper
Drive is April 30-May 4.
More information and drop-off
locations can be found on the RFT
website.
A total of $500 was given to
Heritage High School for the
School of the Future Design Team.
Seven $1,000 scholarships
were awarded to local high
school seniors in recognition of
their community service and academic accomplishments.
New RFT Website. RFT has
big plans and goals for 2012
and a brand new website, www.
RealtorFoundationoftheTriangle.
org!
Triangle MLS 2011 Tech Fair
A Success
Visit the site to learn about upcoming projects, get involved or
make a donation. RFT is a 501(c)
(3) entity. Donations can be made
by phone or mail, or simply by
clicking on the “DONATE NOW”
button. Fully 100 percent of donations are used to help improve
homes and lives in the Triangle,
where we all work and live.
This is your foundation and just
one more way that REALTORS®
“Improve Homes and Improve
Lives!”
TRIANGLE MLS INC.
Expanding on Service
Enhancements
The Triangle Multiple Listing Service (TMLS) released a new version
of Realist® for public record searches within the MLS system. The new
See YEAR IN REVIEW on page 16
REALTOR Review
®
l 15 l
Spring 2012
From left to right,
Jordan Lee, John Pace and
Greg DeWitt
Year in
Review
version of Realist was integrated
with the MLS system to provide
TMLS subscribers with propertycentric data, industry-leading
reports, multi-county search capability and a customizable
dashboard.
continued from page 15
To increase open house advertising, the data feeds to REALTOR.
com® and third-party channels
(Trulia, Zillow, Homefinder, etc.)
were enhanced to include open
house information on the MLS
system. TMLS encourages subscribers to add all of their open
house data into the MLS system
to take full advantage of this
new service.
Data fields were added to the
MLS system to accommodate the
new North Carolina Association
of REALTORS® recommended listing contract.
TMLS produced a monthly market statistics video program to
inform subscribers of the trends
in the local residential real estate
market. These videos review the
market indicators for the previous
month and encourage subscribers to use all of the market trend
Market Overview
Key market metrics for the current month and year-to-date figures.
Key Metrics
Historical Sparklines
New Listings
12-2008
12-2009
12-2010
12-2011
12-2008
12-2009
12-2010
12-2011
12-2008
12-2009
12-2010
12-2011
Pending Sales
Closed Sales
Days on Market Until Sale
12-2008
12-2009
12-2010
12-2009
12-2010
12-2008
12-2009
12-2010
12-2011
12-2008
12-2009
12-2010
12-2011
Percent of Original
List Price Received
Percent of List Price Received
12-2009
12-2010
12-2009
12-2010
YTD 2010 YTD 2011
+/–
2,134
1,797
- 15.8%
45,983
37,711
- 18.0%
1,145
1,391
+ 21.5%
20,505
19,762
- 3.6%
1,513
1,521
+ 0.5%
20,679
19,665
- 4.9%
111
128
+ 15.2%
105
127
+ 21.0%
$185,550
$185,000
- 0.3%
$189,500
$185,000
- 2.4%
$227,666
$222,083
- 2.5%
$228,893
$222,960
- 2.6%
92.8%
91.9%
- 1.0%
92.3%
92.0%
- 0.4%
97.2%
95.7%
- 1.5%
97.2%
95.7%
- 0.4%
181
191
+ 5.3%
178
191
+ 7.2%
16,657
13,036
- 21.7%
--
--
--
9.7
8.0
- 17.4%
--
--
--
12-2011
Housing Affordability Index
12-2008
+/–
12-2011
Average Sales Price
12-2008
12-2011
12-2011
Median Sales Price
12-2008
12-2010
12-2011
Inventory of Homes for Sale
12-2008
12-2009
12-2010
12-2011
12-2008
12-2009
12-2010
12-2011
Months Supply
of Homes for Sale
All data provided by Triangle Multiple Listing Service, Inc. Powered by 10K Research and Marketing. | Click for Cover Page | 2
REALTOR Review
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l 16 l
Spring 2012
reports on the TMLS website at
www.TriangleMLS.com when working with home buyers and sellers.
TMLS hosted the MLS Refresh
event, which provided subscribers with the opportunity to attend
training sessions to learn tips and
tricks about the TEMPO system,
to find out how to take advantage of the new Realist system
and to explore the use of tablets
or smartphones to enhance their
real estate business. A ListHub
representative was present to inform subscribers about increased
advertising exposure for their
listings using the ListHub listing
syndication service.
TMLS and Raleigh Regional Association of REALTORS® hosted
the 2011 Technology Fair and
Trade Show. Attendees were
able to visit with 25 vendors representing an array of real estate
products and services. Panels
of REALTORS® discussed how
they use technology more efficiently, and manage their real
estate businesses and assist their
clients.
See YEAR IN REVIEW on page 18
Annual Review
Historical look at key market metrics for the overall region.
Days On Market
Closed Sales
127
34,131
24,844
2007
22,113
20,679
19,665
-27.2%
-11.0%
-6.5%
-4.9%
2008
2009
2010
2011
2007
$190,000
105
+15.8
+10.8
+3.8%
+21.0
2008
2009
2010
2011
78
2007
Median Sales Price
$190,000
101
91
Percent of Original List Price Received
$182,000
$189,500
$185,000
97.3%
0.0%
-4.2%
+4.1%
-2.4%
2008
2009
2010
2011
2007
95.8%
92.8%
92.3%
92.0%
-1.5%
-3.2%
-0.5%
-0.4%
2008
2009
2010
2011
For further information regarding TMLS Market
Trends
and
Analysis
please
www.TriangleMLS.com
All data provided
by Triangle
Multiple
Listing Service, Inc.
Powered byvisit:
10K Research
and Marketing. | Click for Cover Page | 14
REALTOR Review
®
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Spring 2012
Local Market Update – March 2012
A RESEARCH TOOL PROVIDED BY TRIANGLE MLS
Entire Triangle
Region
- 12.2%
+ 11.2%
+ 1.6%
Change in
New Listings
Change in
Closed Sales
Change in
Median Sales Price
March
New Listings
Closed Sales
Year to Date
2011
2012
+/–
2011
2012
+/–
4,790
4,205
- 12.2%
11,618
10,543
- 9.3%
1,614
1,794
+ 11.2%
3,863
4,445
+ 15.1%
Median Sales Price*
$182,000
$185,000
+ 1.6%
$180,000
$179,500
- 0.3%
Average Sales Price*
$212,515
$218,079
+ 2.6%
$217,674
$211,405
- 2.9%
Total Dollar Volume (in millions)*
$342.6
$390.6
+ 14.0%
$839.7
$937.2
+ 11.6%
Percent of Original List Price Received*
91.6%
92.7%
+ 1.2%
91.4%
92.2%
+ 0.8%
Percent of List Price Received*
95.9%
96.2%
+ 0.3%
95.9%
95.9%
- 0.0%
131
135
+ 2.9%
127
133
+ 5.1%
Inventory of Homes for Sale
19,008
13,714
- 27.9%
--
--
--
Months Supply of Inventory
11.2
8.1
- 27.4%
--
--
--
Days on Market Until Sale
* Does not account for seller concessions. | Activity for one month can sometimes look extreme due to small sample size.
2011
March
4,790
2012
11,618
4,205
1,614
- 12.2%
New Listings
2011
Year to Date
10,543
1,794
3,863
- 9.3%
New Listings
+ 11.2%
Closed Sales
2012
4,445
+ 15.1%
Closed Sales
Change in Median Sales Price from Prior Year (6-Month Average)**
All MLS
b
Entire Triangle Region
a
+ 10%
+ 8%
+ 6%
+ 4%
+ 2%
0%
- 2%
- 4%
- 6%
- 8%
1-2008
7-2008
1-2009
7-2009
1-2010
7-2010
1-2011
7-2011
1-2012
** Each dot represents the change in median sales price from the prior year using a 6-month weighted average. This means that each of the 6 months used in a dot are proportioned according to their
period | Current as of April 10,
10 2012.
2012 All data from Triangle Multiple Listing Service,
Service Inc..
Inc | Powered by 10K Research and Marketing.
Marketing
share of sales during that period.
For further information regarding TMLS Market Trends and Analysis please visit: www.TriangleMLS.com
REALTOR Review
®
l 18 l
Spring 2012
Local Market Update – March 2012
A RESEARCH TOOL PROVIDED BY TRIANGLE MLS
Wake County
- 11.3%
+ 13.1%
+ 4.2%
Change in
New Listings
Change in
Closed Sales
Change in
Median Sales Price
March
New Listings
Closed Sales
Year to Date
2011
2012
+/–
2011
2012
+/–
2,422
2,149
- 11.3%
5,883
5,345
- 9.1%
887
1,003
+ 13.1%
2,025
2,440
+ 20.5%
Median Sales Price*
$201,000
$209,495
+ 4.2%
$200,769
$204,990
+ 2.1%
Average Sales Price*
$238,513
$242,595
+ 1.7%
$240,046
$237,823
- 0.9%
Total Dollar Volume (in millions)*
$211.6
$243.1
+ 14.9%
$486.1
$579.9
+ 19.3%
Percent of Original List Price Received*
92.6%
93.9%
+ 1.4%
92.3%
93.2%
+ 1.1%
Percent of List Price Received*
96.6%
97.0%
+ 0.4%
96.5%
96.7%
+ 0.2%
124
129
+ 4.2%
121
127
+ 5.0%
Inventory of Homes for Sale
9,051
6,049
- 33.2%
--
--
--
Months Supply of Inventory
10.0
6.6
- 34.2%
--
--
--
Days on Market Until Sale
* Does not account for seller concessions. | Activity for one month can sometimes look extreme due to small sample size.
2011
March
2,422
2012
5,883
2,149
887
- 11.3%
New Listings
2011
Year to Date
5,345
1,003
2,025
- 9.1%
New Listings
+ 13.1%
Closed Sales
2012
2,440
+ 20.5%
Closed Sales
Change in Median Sales Price from Prior Year (6-Month Average)**
All MLS
b
Wake County
a
+ 15%
+ 10%
+ 5%
0%
- 5%
- 10%
1-2008
7-2008
1-2009
7-2009
1-2010
7-2010
1-2011
7-2011
1-2012
** Each dot represents the change in median sales price from the prior year using a 6-month weighted average. This means that each of the 6 months used in a dot are proportioned according to their
period | Current as of April 10,
10 2012.
2012 All data from Triangle Multiple Listing Service,
Service Inc..
Inc | Powered by 10K Research and Marketing.
Marketing
share of sales during that period.
For further information regarding TMLS Market Trends and Analysis please visit: www.TriangleMLS.com
REALTOR Review
®
l 19 l
Spring 2012
legal perspective
Maintain a Solid Foundation
of Ethics and Awareness
BY REED FOUNTAIN
It takes considerable knowledge and effort to obtain a broker’s license and, thereafter, build and
maintain a successful business. That business is built
upon relationships that are based on the foundation
of your reputation.
While it takes dedication to maintain your reputation as a professional, it can all be lost by one
mistake. Your reputation and your business can be
placed in jeopardy by no more than a lapse of judgment or a misunderstanding of the applicable laws
and rules. You may even find yourself the subject
of an unwanted inquiry by the North Carolina Real
Estate Commission or the possibility of a lawsuit.
The following are some common mistakes brokers
in charge should be careful to avoid.
1.
Assuming your bookkeeper will
understand and follow the rules regarding trust account records. That is a gamble
that some brokers have taken, not fully appreciating
the risk until an audit occurs.
Having an audit under way while simultaneously
learning that your bookkeeper failed to maintain the
required bank records is frightening. Learning that
bookkeeper has commingled funds and lacks the records to be sure where the funds originated and who
is the owner of the funds is even more dangerous.
Such misplaced trust is likely to lead to the discipline of a broker in charge by the North Carolina
Real Estate Commission and possibly a lawsuit from
an angry client.
This pitfall can be avoided by being vigilant in your
monitoring of your trust account practices and, when
in doubt, referring to the Trust Account Guidelines
and Trust Account Tutorial available on the website
of the North Carolina Real Estate Commission. Visit
www.ncrec.state.nc.us.
2.
Failing to pay attention to changes in
forms. By now most are aware that there
have been changes to the Residential Property Disclosure Statement Forms required by statute. These
new forms are to be provided to prospective buyers
REALTOR Review
®
beginning Jan. 1, 2012. However, there are already
further possible changes to the new forms coming.
At its April 4 meeting, the North Carolina Real Estate Commission approved proposed amendments
that, if approved by the North Carolina Rules Review
Commission, would become effective Jan. 1, 2013.
You will want to keep an eye on these developments and be sure you are using updated forms and
avoiding claims that your seller failed to disclose
required information or you are accused of a
misrepresentation.
The bigger point to remember is that forms and
rules do change and a failure to pay attention can
cost you and your clients. Networking with fellow
professionals and keeping current with your review
of the bulletin published by the North Carolina Real
Estate Commission will help you avoid becoming out
of date.
3.
Stretching the truth to make a sale.
With the possibility of a sale for a desperate seller hanging in the balance, some brokers have
been tempted to make representations that were less
than accurate.
Such statements might be in the affirmative, such
as repairs to a roof have been made. Other times
there is a temptation to make misrepresentations
as to important facts, such as the existence of a drainage issue.
Often these statements or omissions are made in the
context of the pressure to finalize a deal. However,
such a short-sighted act can lead to lawsuits against
the seller and the agent. In addition, misrepresentations are cause for discipline by the North Carolina
Real Estate Commission.
The key to avoiding this problem is remembering
that no sale is worth the loss of your reputation.
Reed Fountain is a shareholder with Young Moore
and Henderson P.A., who has handled matters before the North Carolina Real Estate Commission. He
also is counsel to the Raleigh Regional Association
of REALTORS®.
l 20 l
Spring 2012
to obtain a broker price opinion
or approval from a private mortgage insurer before accepting a
short-sale offer or approving a
Home Affordable Foreclosures
Alternatives (HAFA) borrower response package (BRP).
Fannie, Freddie
Accelerating Short Sales
Loan Servicers Must Make Decision
in 30 Days – Unless They Need 60
BY INMAN NEWS®
Fannie Mae and Freddie Mac will require loan servicers
who need more than 30 days to make a decision on a
short-sale offer to provide weekly status updates and give
a thumbs-up or thumbs-down no later than 60 days after
receiving an offer.
The new short-sale timelines will
take effect in June as the first step
in a broader effort to “develop
enhanced and aligned strategies
for facilitating short sales, deedsin-lieu and deeds-for-lease in order to help more homeowners
avoid foreclosure.”
In announcing the new timelines, Fannie and Freddie regulator the Federal Housing Finance
Agency (FHFA) said it expects additional changes to be in place
by the end of the year. Those
changes will address borrower
eligibility and evaluation, documentation simplification, property
valuation, fraud mitigation, payments to subordinate lien holders
and mortgage insurance.
Freddie Mac issued more specifics on its new short-sale timeline,
which applies not only to offers
on properties in Freddie Mac’s
traditional short-sale program,
but to requests from borrowers to
be considered for a short sale or
deed-in-lieu-of foreclosure under
the Home Affordable Foreclosures Alternatives program.
Although Freddie Mac expects
loan servicers to make a decision
within 30 days, it recognizes that
servicers may need more time
REALTOR Review
®
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Spring 2012
If a loan servicer makes a
counter offer, the borrower is
expected to respond within five
business days. The servicer must
then respond within 10 business
days of receiving the borrower’s
response.
Freddie Mac, which completed
45,623 short sales last year, said
the new requirements are the latest step to comply with direction
from the FHFA to set consistent
servicing and delinquency management requirements.
“Short sales are more complex
than routine home sales since
they may involve multiple parties
and long-distance negotiating,”
said Tracy Mooney, Freddie Mac
senior vice president, singlefamily servicing and REO, in a
statement. “Freddie Mac’s new
timelines are intended to help
make the decision process more
transparent and timely for short
sales under the Obama administration’s HAFA program or Freddie Mac’s traditional short-sale
option.”
On April 10, Bank of America
announced its decision to reduce
decision times on short-sale offers
to no more than 20 days, down
from 45 days or longer. If offers
fall through, agents have five
days instead of 14 days to submit
a backup offer.
Click here to send an e-mail to Inman
News or write a letter to the editor by clicking here. Copyright 2012 Inman News.
BY BERNICE ROSS
7 Cool
Apps
For Real
Estate
Agents
Change The Way
You Post Videos, Digitize Contacts And
Location-Share
A popular pastime among smartphone and tablet users is to share
the apps they love. Perhaps you will
find some of your favorites in the
list below or fall in love with an
app you haven’t seen before and
that’s a good fit for your business.
Most smartphone and tablet users have quite a few apps on their
devices, but use only a handful.
Here are seven cool apps that
can help your business.
1.
Camera Plus (Android,
i-Phone, iPad)
At 99 cents, this app makes
your photos look as if they were
shot by a pro. It goes way beyond
what programs like iPhoto provide. Camera Plus is amazingly
simple to use. You can create
dozens of special effects such as
putting a blue or yellow filter on the
photo, creating custom borders,
REALTOR Review
®
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Spring 2012
watermarking the photo itself or
adding comments, all with just a
tap of your finger.
With more than 7 million apps
sold, Camera Plus was named
one of the top 50 apps for 2011
by Time magazine, as well as
voted the best photography app
by the “Best App Ever Awards.”
2.
CardMunch (available
for iPhone, with Android app
coming soon)
Business cards are a fact of life
and can be a real nuisance to enter into your computer. LinkedIn
has created an app called “CardMunch” that not only scans your
business cards and enters them
into a database, it works with
your LinkedIn profile as well.
Once you scan the card with
your phone and the card is
uploaded, “LinkedIn will map
the information with the contact’s
LinkedIn profile and augment it
with photos, common connections, past work experience and
education. It makes it a lot easier
to match a face to a name and
the number of cards scanned
saved workers an estimated four
tons of card stock that would
have otherwise weighed down
their pockets.”
3. Glympse: “Share Your
Where” (Android, BlackBerry,
iPhone, Windows Phone 7)
Have you ever been late for a
meeting or had trouble finding the
restaurant where you were meeting your new client? Glympse lets
you share your exact location in
real time with whomever you want.
You can send your Glympse to
your client’s mobile device as well
as to his Twitter and Facebook accounts. Glympse calculates your
exact location and broadcasts it
to your client or friends. It also
calculates your speed and your
estimated arrival time.
4. GroupMe (Android,
BlackBerry, iPhone, iPad)
Rather than running the risk of
going over your data plan’s text
messaging limits, there’s a great
app called GroupMe that’s now
part of the Skype family.
GroupMe allows you to turn
your phone into a private chat
room. When you send a message, everyone in the chat room
receives it. GroupMe also allows
photo sharing. Best of all, there’s
no charge for this service.
5. iScape and HardScape
apps (iPad)
While virtually staging the interiors of homes has been around
for a couple of years, the iScape
family of apps lets you stage the
landscaping and the hardscapes
on your less-than-lovely listings.
Furthermore, iScape is perfect
for people who are considering
doing major exterior changes
to a property. It’s a great way to
see what you will be getting before paying thousands of dollars
in fees.
6. Kik (Android, BlackBerry,
iPhone, iPad, Symbian, Windows
Phone 7)
Kik is another app that allows
you to conduct real-time conversations, much like online chat.
You can see when messages are
delivered and read, which is
great when you need to reach clients with time-sensitive messages.
Additional benefits of Kik include the ability to share photos.
Furthermore, Kik works on most
phones, so this is a particularly
good app for your clients who
may not have an Android phone
or iPhone.
7. Vid.ly: “The Universal
Video URL” (Android, BlackBerry, iPhone, iPad)
While shooting
video
with
your phone
is pretty simple, posting
it online is another issue. Vid.
ly lets you upload
your video once.
When
a
user
clicks on your video,
Vid.ly
automatically
matches your video to fit
the user’s video player.
No more wasting time
trying to save your
video into multiple formats so it will play on
most devices. Vid.ly
REALTOR Review
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l 23 l
Spring 2012
also generates a shortened URL
so you can post a link to your
video virtually anywhere.
While Vid.ly doesn’t charge for
five or fewer videos per month,
there is a storage and a delivery
charge. Unless you’re shooting a
lot of video or have a very hightraffic video, these fees are minimal. Best of all, you don’t have to
figure out how to get your videos
posted in a format that will work
on all computers.
The one challenge with all the
thousands of apps out there is
locating the apps that will work
for you. If you get in the habit of
trying a new app once or twice a
month, you can easily spot which
apps you want to keep and which
ones to delete.
Bernice Ross, chief executive officer of
RealEstateCoach.com, is a national speaker,
trainer and author of the National Association of Realtors’ No. 1 best-seller, “Real
Estate Dough: Your Recipe for Real Estate
Success.” Hear Ross’ five-minute daily real
estate show, just named “new and notable”
by iTunes, at www.RealEstateCoachRadio.
com. You can contact her at [email protected] or BRoss on Twitter.
WELCOME NEW MEMBERS!
FIRST QUARTER 2012
Raaed Al Haddad, Weichert
Realtors, Welcome Home
Dawn F. Anderson, Howard Perry
& Walston Realtor
Eric Anderson Jr., Prudential
Penfed Realty
Nogui Aramburo, Linda Craft
& Team, Realtors
June M. Arnold, Goodsell Realty Inc.
Liliana Arrazola, Coastal
Credit Union
Amir Aziz, Dream Living Realty
Bryce M. Barker, Prudential York
Simpson Underwood Realty
Jennifer C. Bartolac, Fonville
Morisey/Preston Sales Office
Christopher Blount, AES Lending
Lori Boyle, PCS Homes Realty L.L.C.
Thomas E. Brearley, Howard Perry
& Walston Realtor
Jane Bristol, Prudential York
Simpson Underwood Realty
Doreen Broder, Keller Williams
Misty Brown, Bailey Wright Realty
Abimael Carattini, Carattini
Realty Inc.
Ginger Carnes Massengale,
Howard Perry & Walston Realtor
Brooke W. Cashion, Allen Tate
Co. Inc.
Frederico L. Castelloes, Howard
Perry & Walston Realtor
Marianne Ceccarini, Keller Williams
Patricia A. Moore-Dade, The PC
Group L.L.C.
Leigh Anne P. Chong, Allen Tate
Co. Inc.
Yu Pei Chooi, Allen Tate Co./
Cary-Searstone
Heather M. Clifton, Fonville
Morisey/Lochmere Sales Office
Laura Hill Cobb, Champion
Realty Inc.
Diana K. Conn, Kirkland Appraisals
Carolyn Cotton, Keller Williams
Preferred
Marcia A. Crader, Coldwell
Banker Advantage
Chambrea M. Daniels, Keller
Williams Preferred
Walter K. Davis, Prudential York
Simpson Underwood Realty
Greg DeWitt, Red Door Co.
Mary Lou Dingman, Regan & Co.
Ngan Kim Do, Coldwell Banker
Advantage
Michael B Doninger, Raleigh Cary
Realty Inc.
Susan K. Doria, Fonville Morisey/
Stonehenge Sales Office
Sara E. Duyck, Fonville Morisey/
Inside the Beltline Office
Patrick M. Ednie, Fonville
Morisey/Stonehenge Sales Office
Kimberly A. Edwards, Howard
Perry & Walston Realtor
Colleen B. Ellis, Lisa Ellis and Co.
Han Ching Fang, Northside
Realty Inc.
Melissa Fosbury, Coldwell Banker
Advantage
Gerald A. Gabriel, Keller Williams
Tia Gardner, Howard Perry &
Walston Realtor
Christine M. Garver, Standard
Pacific Carolinas L.L.C.
Dana K. Gross, Fonville Morisey/
Falls Sales Office
Roger Elliot Grout, Coldwell
Banker Advantage
Marco A. Guerra, Champion
Realty Inc.
Nevar W. Guy, Howard Perry
& Walston Realtor
Sean Gyger, Merrill Lynch
Dylan V. Hale, Prudential York
Simpson Underwood Realty
Allen L. Hedgepeth, Fonville
Morisey/Youngsville Sales Office
Leslye Helton, Pan Realty L.L.C.
Tony Hicks, Howard Perry &
Walston Realtor
Christine A. Holley, Re/Max
United
LaQuonta L. Howell, Howard
Perry & Walston Realtor
Albert M. Jackson, Howard Perry
& Walston Realtor
Ashley Jenkins, Fonville Morisey/
Brier Creek Sales Office
Brady A. Johnson, Allen Tate
Co. Inc.
Karen R. Jones, Fonville Morisey/
Youngsville Sales Office
Nancy E. Joyner-Kay, Affinity Realty
Matthew R. Kerekes, Keller Williams
JoAnn M. Knorr, Howard Perry &
Walston Realtor
David A. Koucky, Chase Properties Inc.
Kelly R. Kozemchak, Fonville
Morisey/Inside the Beltline Office
Marc Langefeld, Howard Perry &
Walston Realtor
Lannette Lateef, Howard Perry
& Walston Realtor
Gerald T. Lee, Joe Loeffler Realty
Adam W. Lindsay, Re/Max Preferred Associates
Heather R. Losurdo, Re/Max
One Realty
Elizabeth F. Luck, Real Living
Pittman Properties
Patsy B. Lund, Keller Williams
Gabriel L. Macaluso, Paramount
Realty Solutions
Nancy S. Magiera, Fonville
Morisey/Lochmere Sales Office
Ken Martin, Fifth Third
Amanda Martinez, Scent Air
Victoria L. McGee, Keller
Williams Realty
Kelli L. McGuire, Fonville Morisey/
Falls Sales Office
Susan R. Melanson, Re/Max United
Trent J. Meunier, Vanderbilt Realty
Rick Mikel, Guaranteed Rate
Mitchell T. Mohrmann, Howard
Perry & Walston Realtor
Sandra Montano, Howard Perry
& Walston Realtor
Mehdi Moshaashaee, Asher Realty
Nicole E. Nartowicz, Triangle
Premier Properties Inc.
William P. Noel, Coldwell Banker
Advantage
Eric Norman, List 2 Buy Inc.
Steven Norris, Howard Perry &
Walston Realtor
Jennifer N. Parsons, Howard Perry
& Walston Realtor
Toni N. Peay, Champion Realty Inc.
Colleen E. Pecnik, Allen Tate
Co. Inc.
Kimberly A. Peedin, Howard Perry
& Walston Realtor
Mark R. Phillips, Allen Tate Co./
Cary-Searstone
Michael A. Potter, CityGate Real
Estate Services L.L.C.
Earl B. Powell, East West RealtyPowell Place L.L.C.
Deborah A. Powers, HHHunt
Homes of Raleigh-Durham
Robin Price, Allen Tate Insurance
Services
Shonte Proctor, Proctor Real Estate
Nicki Ragland, Conder Realty
Dwishnicka J. Randolph,
Raleigh Moving Boxes
Shelley Rawlins, Adams Homes
Realty Inc.
Rachel V. Rea, Allen Tate Co. Inc.
Chad Revelle, Keller Williams
Jennifer R. Rhodus, Keller Williams
Gerald E. Riffle, Sensational
Realty Inc.
Kalyn Ringwold, Fonville Morisey/
Stonehenge Sales Office
Luis Rodriguez, Re/Max Preferred
Associates
Michelle M. Rogers, PCS Homes
Realty L.L.C.
Katherine C. Sawyer, Howard
Perry & Walston Realtor
Michelle Segura, Fonville Morisey/
Falls Sales Office
Param P. Singh, Coldwell Banker
Advantage
Edward L. Skoch, Coldwell Banker
Advantage
Maria M. Skoch, Ms. , Coldwell
Banker Advantage
Roberta J. Slattery, Howard Perry
& Walston Realtor
Joann Some, Longleaf Real Estate
Services
Kendall K. Southern, Keller Williams
La Sonda Stasinopoulos, Howard
Perry & Walston Realtor
Sandra S. Staveness McManus,
Howard Perry & Walston-Triangle
at Southpoint
Sara S. Swinson, Fonville Morisey/
Falls Sales Office
Jodi A. Tata, Prudential York Simpson Underwood Realty
Mary Margaret Tate, Re/Max United
Judy M. Taub, Allen Tate Co. Inc.
Jill Trinh, Howard Perry &
Walston Realtor
Karen Trotta, Exit Realty Unlimited
Deric L. Vacca, Howard Perry &
Walston Realtor
David W. Valentine, Fonville Morisey/Youngsville Sales Office
Talina C. Vezina, Howard Perry &
Walston Realtor
Judson R. Vickery, First Triangle
Realty Inc.
Barry M. Walsh, Howard Perry &
Walston Realtor
Cecil M. Walters, Chatham
Homes Realty
Daniel Ward, Prudential York
Simpson Underwood Realty
Louis R. Wilkerson Jr., Howard
Perry & Walston Realtor
Kelly B. Williams, Real Living
Pittman Properties
Wanda Williams, Howard Perry &
Walston Realtor
Mark Wilson, Apex Cary Insurance
Leslie E. Woolard, Designed to Sold
Weidong Wu, First Triangle
Realty Inc.
April Young, Fifth Third Mortgage
Mary M. Young, Fonville Morisey/
Inside the Beltline Office
If you would like to sponsor a new member orientation,
please contact Betsy Ramsey at (919) 654-4500.
REALTOR Review
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Spring 2012
bits & pieces
REALTOR® Store Deals Are
Real Head Turners
Stock Up!
Lookin’ Sporty!
Eye Popping!
Stock up on these attractive
Open House Flag-Sign Combos.
They’re 10 percent off in May!
Protect your eyes and advertise
with these sporty REALTOR®
baseball caps. They’re available
in a wide variety of colors, and
they’re 10 percent off!
Outfit yourself in these sharplooking REALTOR® logo polos.
They’re washable, breathable
100 percent cotton in colors that
pop. And, they’re 10 percent
off while supplies last!
These offers cannot be combined with other discounts or used online.
Please visit the store or call (919) 654-7253. As always, thank you for your business!
GAC
brainstorming
Members of the Raleigh Regional Association of
REALTORS® Government Affairs Committee discuss
issues and strategies leading up to the North Carolina
May 8 primary. This video
clip offers a
glimpse at
the energetic
discussions of
the working
groups.
REALTOR Review
®
l 25 l
Spring 2012
Raleigh Regional Association of REALTORS®
ANNUAL CHARITY GOLF TOURNAMENT
“FORE THE FOUNDATION”
JUNE 25, 2012
Net Proceeds Benefit the
REALTOR® Foundation
of the Triangle
Winner’s Trophies, Skill Contests,
Golf Ball Game, Raffles, Prizes
Schedule of Events
Tournament Price*
8:30 AM Shot Gun Start
$95 Non-Member Cost
$85 Member Cost
8:00 AM Check In/Breakfast
2:00 PM BBQ Lunch
2:30 PM Awards Ceremony
Register Online
*Includes breakfast, lunch, beverages,
greens fees, driving range, and prizes.
Lucky 50/50 Golf Game
Golfer or not, you can still help to support your
REALTOR® Foundation:
• Buy tickets for $5 each (or five for $20) at RRAR,
from May 7 through Tournament Day, June 25.
• The winning ticket to be drawn at the Tournament.
• 50% of proceeds to Winner / 50% to the Foundation.
Questions? Contact [email protected].
at www.RRAR.com.
Foursomes contact
Vicki Buckholz at
[email protected] or call
919-654-5400, x216
Devil’s Ridge Golf Club is located at
5107 Linksland Drive, Holly Springs
RRAR
events
4 CE Mandatory Update, 8:30 a.m.
to 12:30 p.m.
CE Broker-in-Charge Annual Review,
1:30 p.m. to 5:30 p.m.
4-6 North Carolina REALTORS® CAR
Legislative meetings
May
5-6 Leadership Academy NCAR Legislative Day
11 Miracle League of the Triangle® Night at the
Ballpark, Cary, 5:45 p.m. to 9:15 p.m.
6 Women’s Council of REALTORS®, 8:45 a.m.
13 MOTHER’S DAY
15 Community Service Committee, 11:30 a.m.
15 CE Mandatory Update, 5 p.m. to 9 p.m.
15-19 National Association of REALTORS®
meetings, Washington, D.C.
6 Top Producer’s Council, 11:30 a.m.
8 CE Mandatory Update, 8:30 a.m. to 12:30 p.m.
8 CE Elective: Demographics, Diversity and Fair
Housing, 1:30 p.m. to 5:30 p.m.
13 RRAR Board of Directors
17 FATHER’S DAY
16 Small Broker’s Council, 8:45 a.m.
23 Triangle International Council of REALTORS ,
11:30 a.m.
®
19 Community Service Committee, 11:30 a.m.
20 Small Broker’s Council, 8:45 a.m.
25 Annual Charity Golf Tournament to benefit the
REALTOR® Foundation of the Triangle, Devil’s
Ridge Golf Club
23 CE. Mandatory Update, 8:30 a.m.
to 12:30 a.m.
23 CE Elective: Deep in the Heart of Taxes,
1:30 p.m. to 5:30 p.m.
July
24 CE Elective: Financing Dreams, 9 a.m. to 1 p.m.
4 INDEPENDENCE DAY RRAR/TMLS Closed
24 Property Management Council, 11:30 a.m.
28 MEMORIAL DAY
16 REALTOR® Foundation of the Triangle Board
Meeting, 12:30 p.m.
June
18 Successfully Selling HUD Homes, breakfast
at 8:30 a.m., seminar from 9 a.m. to 11 a.m.
1 CE Mandatory Update, 8:30 a.m. to 12:30 p.m.
26 Property Management Council, 11:30
CE Elective: REALTORS® Code of Ethics, 1:30 p.m.
to 5:30 p.m.
Events will be at RRAR offices unless otherwise noted.
Dates are subject to change.
REALTOR Review
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Spring 2012
7
7 Mobile Trends Sha
What GPS Social Networkin
BY BERNICE ROSS
Mobile technologies are revolutionizing the way real estate is
being conducted at every level of
the transaction. If you’re not part
of the mobile revolution, the time
to get involved is now.
What are the mobile trends that
will influence your business in the
not-too-distant future? Here are
some of the most important ones:
1. Everyone has a mobile
phone (well, almost
everyone)
Real estate strategist Stefan
Swanepoel, in his Trends Report
2012, points to a number of important mobile trends that are
changing how the real estate industry will conduct business in the
future. One of the most important
trends is the explosion of mobile
phone users.
According to a report from the
Gartner Group, a tech research
company, there were 5.3 billion
mobile device users as of the
end of 2011. That’s about four
out of every five people on the
planet. In the United States, nine
out of every 10 Americans also
have a cell phone. As a result,
an ever-growing number of real
estate transaction-related communications are taking place
on mobile devices.
2. Laptops give way
to phones and tablets
According to Swanepoel, “55
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Spring 2012
percent of Gen (Yers) communicate
with their friends via social networking sites on their mobile device.”
Furthermore, mobile devices have
made their way from practicality
to fashion accessory: “Almost
one in two Gen (Yers) view their
phone as a status symbol and 61
percent consider mobile handsets
to be a fashion accessory,” according to Swanepoel.
The mobile agent and the mobile
transaction have finally started to
gain steam. In fact, if you own an
Android-based smartphone or an
iPhone, you can already do the
large majority of your transaction
work on your mobile.
The question is: Will you opt
for your phone or for carrying
your tablet?
Agents almost always have
their mobile phone with them.
You can use apps such as Evernote or Dragon Dictation to capture notes on your phone. The
beauty of these programs is that
they sync back with your other
devices because they reside in
the cloud.
3. Business will move
from a paper trail to a
digital trail in the cloud
This means you will no longer
be storing your information, your
contracts and other documentation on your laptop – or worse, in
a metal filing cabinet.
Instead, information is shared
aking Up Real Estate
ng Can Do for Your Business
from the cloud. You are already
using cloud technology if you
have a Gmail account, use an
online calendar, use Evernote,
listen to Pandora radio or use just
about any other application that
does not reside on the hard drive
on your computer.
coupon for 10 percent off of any
pair of shoes in the store if you
drop by in the next hour.
4. What will be your
strategy for handling
mobile signatures?
Now imagine you have registered to be notified of houses
that come on the market in a certain price range, with a specific
bedroom-bath count, as well as
a specific location. When you
drive through a neighborhood
where you have been looking
and there is a listing that fits your
criteria, all the listing information,
the public records and a video
about the property will be pushed
to your phone.
Paper-based transactions will
soon be as obsolete as the old
multiple listing service “dumb”
terminals that used to take 10
minutes to print a single listing photo. Depending upon the
type of device you use, you will
have to determine whether your
clients sign directly onto your
device with a finger, a stylus or
a light pen.
Alternatively, companies such
as DocuSign have the capability to issue digital signatures that
work essentially the same way
that you would shop online. You
are assigned a private “key” that
is tied to a login and/or other
identifying pieces of information.
5. Location-based
advertising
This is the holy grail in the advertising industry. Imagine that
you are at your local mall and
your favorite shoe store recognizes that you are nearby based
upon your phone’s GPS. You
receive a text message with a
In terms of the real estate industry, you can already drive down
any street and determine a wealth
of information about any property, whether or not it is listed.
6. GPS face-to-face
networking
A new app from Highlight may
be an important forerunner for the
next generation of mobile social
networking. Instead of having
to proactively check in on apps
such as Facebook Places or Foursquare, the app uses the GPS
on your phone to identify when
someone you know or would like
to know is in the same area
where you are. There’s
no need to check in.
According to online
news site GigaOM:
“After downloading and
See MOBILE TRENDS on page 32
REALTOR Review
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Spring 2012
MOBILE TRENDS
continued from page 31
installing the (Highlight) app, users connect their accounts with
Facebook, add a few minor
According to a report from the Gartner Group,
a tech research company, there were 5.3 billion
mobile device users as of the end of 2011.
That’s about four out of every five people on the
planet. In the United States, nine out of every 10
Americans also have a cell phone. As a result, an
ever-growing number of real estate transaction-related
communications are taking place on mobile devices.
personal details... and then they
sit around and wait. Or move
around and wait. Either way,
eventually users will be pinged
when they get within a reasonable distance of someone they
might know or someone their
friends know on Facebook.”
This means that if one of your
Facebook friends tells you that
her cousin is thinking about selling his home and the cousin just
happens to be at the same ice
cream shop next to your office,
you can walk over and introduce
yourself.
7. Mobile overload
While all of these changes
sound exciting, there are some
serious issues that will have to
be addressed as well. First, how
available do you want to be? Do
you constantly want to receive
push notifications about who
is nearby or about every single
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Spring 2012
event happening around your
real estate business?
Even more importantly, we are
running out of cellular bandwidth
due to the explosion of mobile
devices. People are already having difficulty using their mobile
phones in places like New York
City and San Francisco. How
will you conduct your business
when you can’t access your
mobile carrier?
Changes in mobile technology
will permanently alter the real
estate landscape. Will you embrace the change or find yourself
left behind in the dust?
Bernice Ross, chief executive officer of
RealEstateCoach.com, is a national speaker,
trainer and author of the National Association of Realtors’ No. 1 best-seller, “Real
Estate Dough: Your Recipe for Real Estate
Success.” Hear Ross’ five-minute daily real
estate show, just named “new and notable”
by iTunes, at www.RealEstateCoachRadio.
com. You can contact her at [email protected] or BRoss on Twitter.