45th National DDBC Seminar - Dairy Deli Bakery Council of So
Transcription
45th National DDBC Seminar - Dairy Deli Bakery Council of So
NOVEMBER/DECEMBER 2013 : rg at l.o us oca sit cs Vi ddb w. w w Calendar OFFICIAL OFFICIAL PUBLICATION PUBLICATION DDBC of Southern DDBC of SouthernCalifornia California www.ddbcsocal.org www.ddbcsocal.org In This Issue: 45th National DDBC Seminar The 45th National DDBC Seminar in September was a great success at the Park Hyatt Aviara Resort and Spa in Carlsbad. Everything you need to know about the Seminar ... from the opening Ken Tisdell Cup on Friday morning to the Sunday morning keynote speeches ... begins on Page 10. The Big Cheese Laura Taketomo started her career at Ralphs as a temp worker ... that was more than 26 years ago ... and she has steadily climbed the corporate ladder at Kroger and is ensconsed in the Meat Department at Food 4 Less. See her Big Cheese for November story on Page 24. Also in this issue: A year-end message from outgoing President Bill Mackie (Nasser Co., Inc.); a look back at the October and November membership meetings of the DDBC, recapping Election Night, when Connie Thatcher (Advantage Sales & Marketing) was tapped as the President for 2014; an expanded calendar of events; and news from around the industry. Advertiser index Alliance Managed Sales 9 Bar-S Foods 25 Cacique 2 Carl Buddig Cover, 23 City of Hope 27 Dolores Canning 26 G.L. Mezzetta J. Brass Company Kraft Foods Land O’Frost Olive Crest Reynaldo’s Mexican Foods 5 38 27 4 26 26 Advertising, editorial information For advertising information in the DDBC News, contact Dalva Fisher at 435-674-3504 or Pacific Rim Publishing Co., P.O. Box 4533, Huntington Beach, CA 92647. 714-375-3900. FAX: 714-375-3906. Items to be submitted for editorial consideration should be sent to: Editor, DDBC News, P.O. Box 4533, Huntington Beach, CA 92647. All submissions are subject to editing for style and content. DDBC NEWS (USPS 152-360, ISSN 00117862) is published 6 times per year for the DDBC of Southern California. Published by Pacific Rim Publishing Co., P.O. Box 4533, Huntington Beach, CA 92647. 714-375-3900. FAX 714-375-3906. The DDBC address is P.O. Box 1872, Whittier, CA 90609. Phone 562-947-7016. FAX: 562-947-7872. Subscription rates are $30 per year. Membership in the DDBC includes a subscription. Copyright 2012 by the DDBC of Southern California. All rights reserved. November 12-16 – SupplySide West 2013, Venetian & Sands Expo, Las Vegas. Information: www.supplysideshow.com. 16 – City of Hope Harvest Ball, Anaheim Hilton. Information: Information: 800-272-2310. 17-19 – PLMA 2013 Private Label Trade Show, Rosemont Convention Center, Rosemont, Ill. Information: www.plma.com. 19 – DDBC membership meeting, Election Night. Holiday Inn Select, La Mirada. Information: 562-947-7016. 28 – Thanksgiving Day. 28-Dec. 5 – Hanukkah. December 4 – FPFC membership luncheon, Sheraton Cerritos. Information: 714739-0177. 14 – Southern California Frozen & Refrigerated Foods Council Holiday Celebration, 6 p.m. Waterfront Hilton, Huntington Beach. Information: www.scfrc.org. 25 – Christmas Day. 2014 January 1 – New Year’s Day. 11 – DDBC’s An Evening of Magic, Pechanga Resort, Temecula. Information: 562-947-7016. 16 – Southern California Frozen & Refrigerated Council Kickoff 2014, Doubletree Hotel, Commerce. Information: www.scfrc.org. More Calendar Page 38 About the cover It’s holiday season and should invite Carl Buddig and Old Wisconsin meats and sausages to your gettogethers with family and friends. These products have the taste that keeps families coming back for more, whether they are serving hors d’oeuvres at a holiday party or simply making a sandwich. Happy holidays! DDBC News, November/December 2013 3 1/2-page ad here land o frost 4-c new direct to you OFFICIAL PUBLICATION OOO FFICIAL PPUBLICATION FFICIAL P UBLICATION FFICIAL UBLICATION DDBC of Southern California DDBC of Southern California DDBC Southern California DDBC ofof Southern California Dave Daniel, Editor Dave Daniel, Editor Dave Daniel, Editor Dave Daniel, Editor www.ddbcsocal.org www.ddbcsocal.org www.ddbcsocal.org www.ddbcsocal.org VOL. XLIX NO. 6 2013 • ISSN 00117862 Business Manager: Susan Steele Executive Director Emeritus: A.A. “Bud” Moorman OFFICERS: President: Bill Mackie (Nasser Co., Inc.); First Vice President: Connie Thatcher (Advantage Sales & Marketing); Second Vice President: Mark McKenzie (General Mills); Third Vice President: Henry Rodriguez (DPI Specialty Foods); Secretary: Cynthia Yarak (Insight Food Sales); Treasurer: Bill Back (Zacky Farms); Advisor: Neil Swanson. DIRECTORS: Irene Graves (Quest Sales & Marketing), Sokha Lim (Fuji Foods), Silvia Quiroz (Cardenas Markets), Laura Taketomo (Food 4 Less), Jim Veregge (Unified Grocers), Liz Wilson (Ralphs), Patti Winsell (Horizon Sales Corp.). PAST PRESIDENTS: §Sydney Fisher, 1960; Loyd Knutson, 1961; §Sam Freed, 1962; §Harry Schneider, 1963; §Earl Anderson, 1964; §Leo Cohen, 1965; §Art Jelin, 1966; §George Hobbs, 1967; §Eli Coleite, 1968; Bill Trapani, 1969; §Pete Uraine, 1970; Otto Schirmer, 1971; §John Andikian, 1972; Ted Hopkins, 1973; §Stan Coop, 1974; §Ray Ferry, 1975; A.A. “Bud” Moorman, 1976; Bill Schwartz, 1977; Eleanor Bennett, 1978; §Bob Garcia, 1979; Harold Davis, 1980; Randall Chew, 1981; Gary Illingworth, 1982; §Ken Tisdell, 1983; John Vitale, 1984; Gary Provenzano, 1985; Joe Jimenez, 1986; Dick Schwebe, 1987; Diane Beecher, 1988; Joe Matyasik, 1989; Don Fisher, 1990; Mark Stringer, 1991; §Jerry Lewis, 1992; Mark Dixon, 1993; Kathie Porter, 1994; Jim Allumbaugh, 1995; Jim Veregge, 1996; Rona Reeves, 1997; Joy Sawhill, 1998; Debra Zimmerman, 1999; Peter Hejny, 2000; Jeff Merrill, 2001; Bill Hankes, 2002, Manny Marin 2003-04; Bob Dressler, 2005; Jon Amidei, 2006; Sue Bargsten, 2007; Rigo Landeros, 2008; Rey Garza 2009; Lisa Juarez 2010; Stacy Gilbert, 2011; Neil Swanson, 2012. HALL OF FAME: §Harry Schneider, 1983; §Sam Freed and §Ralph Levey, 1984; §Pete Uraine, 1985; §Al Berger, 1986; §Eddie Goldstein and §George Hobbs, 1987; A.A. “Bud” Moorman, 1988; §Morrie Rosenfeld and §Claus Simon, 1989; 4 DDBC News, November/December 2013 Otto Schirmer and §Andy Stylianou, 1990; §Ray Ferry, 1991; §Bob Garcia and §Art Jelin, 1992; §Lou Agrati, 1993; Bernie Brener, 1994; Mark Levey, 1995; Harold Davis, 1996; Eleanor Bennett and §Joe Malin, 1997; Gary Illingworth and §Ken Tisdell, 1998; §Jo Ann Benci and Ken Hanshaw, 1999; Tom Keyes, 2000; John Vitale, 2001; Bill Schwartz, 2002; Ted Hopkins and Dick Schwebe, 2003; Diane Beecher, §Stan Coop, and §Jerry Lewis, 2004; Don Fisher and Rona Reeves, 2005; Bill MacAloney and Rob Willardson, 2006; Jim Veregge, 2007; Mark Dixon, 2008; Kathie Porter, 2009; John Brass, 2010; Jim DeKeyser and Burhan Nasser, 2011; Jack Taylor, 2012. RETAILER OF THE YEAR: §Stan Coop, 1975; Bill MacAloney, 1976; §Eddie Goldstein, 1977; §Pete Uraine, 1978; §Art Jelin, 1979; A.A. “Bud” Moorman, 1980; Ken Hanshaw, 1981; Eleanor Bennett, 1982; Gary Illingworth, 1983; Harold Davis, 1984; John Vitale, 1985; Eddie Hoggatt, 1986; Don Fisher, 1987; Fred Brandt, 1988; Diane Beecher, 1989; Les Taylor, 1990; Bob Johnson, 1991; §Jerry Lewis, 1992; Dave Wolff, 1993; Dave Fernandez, 1994; Kathie Porter, 1995; John Brass, 1996; Jim Veregge, 1997; Jean Dreshner, 1998; Cindy Mulvaney, 1999; Mark Miale, 2000; Mickey Gold, 2001; Andre Mesropian, 2002; Joe Rodriquez, 2003; Pete Hejny, 2004; Manny Marin, 2005, Jim Roesler, 2006; Sue Bargsten, 2007; Steve Nguyen, 2008; Matt Reeve, 2009; Robin Bell, 2010; Gayle DeCaro, 2011; Dennis McIntyre. PRESIDENTS AWARD: §Don Lee, 1992; §Louis Vitale, 1995; A.A. “Bud” Moorman, 1997; Diane Beecher, 1998; Eleanor Bennett, 1999; Mark Dixon, 2007; Debra Zimmerman, 2012. LIFETIME ACHIEVEMENT AWARD: §Walt Scheck, 1999; §Ken Tisdell, 2001; Larry English, 2001; Charlice Makowski, 2005; Mark Roth, 2006; Tom Ilharreguy 2006; John Vitale, 2010; Terry Fyffe, 2011; Mickey Gold, 2012; Bill MacAloney, 2012; Gilbert de Cardenas, 2013. SUPPLIER OF THE YEAR: §George Hobbs, 1975; §Lou Agrati, 1976; §Chico Santillan, 1977; Mark Levey, 1978; §Morrie Rosenfeld, 1979; §Ken Tisdell, 1980; §Walt Scheck, 1981; Larry English, 1982; §Bob Garcia, 1983; Ted Hopkins, 1984; Bob Fetzner, 1985; Joe Wilson, 1986; §Claus Simon, 1987; §Joe Malin, 1988; Tom Keyes, 1989; §Creighton Wiggins, 1990; Gary Illingworth, 1991; Paul Yates, 1992; Rob Willardson, 1993; Mark Dixon, 1994; Dick Schwebe, 1995; Jim Allumbaugh, 1996; Paul Christianson, 1997; Rona Reeves, 1998; Bill Schwartz, 1999; Jim DeKeyser, 2000; Burhan Nasser, 2001; Jeff Merrill, 2002; Bill Hankes, 2003; John Brass, 2004; Debra Zimmerman, 2005, Jack Taylor, 2006; Jon Amidei and Bob Dressler, 2007; Paul Miller, 2008; Monica Stone, 2009; Judy Norton, 2010; Ann Dressler and Rey Garza, 2011; Lisa Juarez, 2012. § — Deceased. Experience Mezzetta’s Olives, Antipasto and Peppers for your Service Delli Mezzetta is the #1 producer of specialt y olives in the country. Mezzetta Olives are of superior quality, imported from the Mediterranean regions of Greece, Spain and Italy, where they are processed and marinated in our state of the art facility in Napa Valley, CA our new 2.5lb bags insure ease of use for all fresh olive applications Mezzetta golden Greek peperoncini are sourced from the same farms in Greece for over 75 years to insure quality and flavor. Mezzetta Peppers are locally grown in California and delivered to our Napa Valley CA Facility and packed within 48 hours of harvesting. California peppers include: • Sweet Banana Wax Peppers – Whole and Sliced • Nacho and Whole Jalapenos • Tamed Jalapenos - Whole • Roasted Red Peppers • Whole Sweet Cherry Peppers • Sliced Hot Cherry Peppers Let us create a Mezzetta Mediterranean Table in your store! For great recipe ideas and more information visit us at www.mezzetta.com For more information on products and samples contact Ann Dressler at 951.734.3447 or [email protected] President’s Message What a year it has been ... let’s keep it going By BILL MACKIE Nasser Co., Inc. 2013 DDBC President It was about this time last year when I was approached by Mike Brooks of Lakeview Farms to consider acceptance of my nomination for 2013 DDBC president. My first reaction was that of shock, I thought “Wow! I had no idea I was nominated.” This was followed by a sense of flattery, “I thought to myself, what an honor to be considered for this position,” then within a split second came a feeling of complete terror. “President! Am I capable of this job?” Well, no, I’m not, but the strength, dedication and talent of the wonderful people I am currently serving on the Board of Directors with are. With this thought, my fear turned to courage. This all happened within about 30 seconds after answering the call from Mike. Twenty-seven of those seconds was Mike asking me. As it turns out, I was right in putting my trust in the wonderful group known as the 2013 Board of Directors (and Susan Steele, our backbone) to carry the organization through another year. And what a year it’s been! We couldn’t have started off the year on a better foot than to have our January meeting packed to capacity with almost 300 in attendance. We had Dennis McIntyre, who was one of our award recipients that night, present us with a surprise check of $10,000 on behalf of Stater Bros. and Coca-Cola to pad our scholarship fund. Dennis was honored as Retailer of the Year, along with Jack Taylor of Horizon Sales, who was inducted into the DDBC Hall of Fame, and Lisa Juarez, our Supplier of the Year for 2012. This was followed by our February dinner meeting honoring Gilbert de Cardenas Sr. of Cacique USA with a Lifetime Achievement Award and Brian Svoboda of Carl Bill Mackie Buddig & Co. as the cheesiest of all Big Cheeses. In March we had another attempt at a Casino Night. This time the attendance was much better than the first and was by all means a fun and exciting evening for all. If you missed it, be sure not to miss the next one. We even had several special guests from Kroger Corporate come out and join in the fun. April was marked by a spectacular golf tournament at Tijeras Creek Golf Course. This was a change from the California Country Club that we had grown accustom to. It proved to be a good decision. Laura Taketomo of Food 4 Less led the charge on making this positive break from what was becoming a tradition at CCC and the move proved to be a success. In July we had a college football “kick off” with special guests Pete Arbogast and Chris Roberts who are the voice of USC and UCLA football. Next we had our 45th seminar in September. The theme was “Balanced Living” and was held at the beautiful Park Hyatt Aviara Resort & Spa in Carlsbad. This was definitely an event to remember. Everything about it was first class. If you missed this event, you really missed out on something life changing in the positive sense. Connie Thatcher and Liz Wilson did an exceptional job coordinating the event along with the help many talented and instrumental committee members. This was a hard act to follow, but in October at our dinner meeting we had Joe Buescher of Food 4 Less as our guest speaker and handed out 11 well-deserved college scholarships. The silent auction held at this meeting completely replenished the scholarship fund from the awards given that evening. The next event on our agenda is our November dinner meeting and election night. We will also be honoring our own Laura Taketomo as our much deserved “Big Cheese.” As you can plainly see, the DDBC of SoCal is a magnificent organization comprised of so many talented, dedicated, and diverse individuals from all aspects of the food industry. I’m proud to say I get to associate with this group. It has truly been a blessing to my life, personally and professionally. In conclusion, I have to admit this has been the most challenging yet rewarding year in my career. I was definitely taken out of my comfort zone but enjoyed every minute of it. For this I am truly thankful. Thanks to all who have been a part of and supported this great organization known as the DDBC of SoCal. And thank you for your continued support and participation in 2014. DDBC Mission Statement To strengthen and promote the Dairy-Deli-Bakery Council by providing a forum where members can learn, build relationships and share ideas. 6 DDBC News, November/December 2013 Unified Grocers Fall Expo Silvia Montano (Vallarta), Greg Poivre (Merit Marketing), Mark Poivre (Merit Marketing), Cheryl Lawton (The Father’s Table), Adrian Rico (Vallarta). Barbara Dolbee (Bonert’s Slice of Pie) and Bob Lanphere (Progressive Sales). Jerome Quintana (Del Real Foods) writes up a customer’s sale items during the show. Bob Dressler (Advantage Action), Fab Hector (Reser’s Fine Foods), and Jeff Princeville (Blount Fine Foods). Crystal Roche and Mark McKenzie, both of General Mills. Neal Malsom, Pat Nunez, Rey Garza, Rafael Galvan and Tricia Phelps, all of Bar-S Foods. DDBC News, November/December 2013 7 DDBC Happenings 2013 Award honorees announced Judy Norton DDBC Hall of Fame Jeff Merrill DDBC Hall of Fame Silvia Quiroz Retailer of the Year Norton, Merrill gain Hall of Fame honors Silvia Quiroz is Retailer of the Year; Fred Rowen is Supplier of the Year A pair of long-time active supporters of the Dairy Deli Bakery Council (DDBC) of Southern California will be inducted into the DDBC Hall of Fame in February. Judy Norton of Norseland, Inc. and Jeff Merrill of Hormel were selected by Past Presidents of the DDBC at their annual meeting. Also, Silvia Quiroz of Cardenas Markets will be honored as the 2013 Retailer of the Year and recently retired Fred Rowen (Rowen Sales & Marketing) is the 2013 Supplier of the Year. “Each of these individuals have tremendous histories with the DDBC and are worthy of these honors,” said Bill Mackie (Nasser Co., Inc.), the 2013 President of the organization. Norton has been the highly visible Sales Manager for Norseland for 21 years, dating back to 1983. She already has been inducted into the California Cheese & Butter Hall of Fame and was the 2010 DDBC Supplier of the Year. 8 DDBC News, November/December 2013 Merrill served as the “first” President of the DDBC when it changed its name from “Deli Council” in 2001. He was honored as the DDBC Supplier of the Year in 2002 when he was at CROSSMARK. Quiroz, a member of the current Board of Directors, has been instrumental in bringing independent retailers into the Council and is a highly visible member of the industry. Rowen has been a member of the DDBC for four decades. He retired in 2013 and sold his brokerage, which specialized in bakery products. He was honored as the Big Cheese in March, 1990. The annual Awards Night meeting will be held in February 2014 instead of the usual January meeting. Because of being dark in December with a Night of Magic scheduled for January at the Pechanga Resort in Temecula, the honorees will be recognized the following month. The meeting is generally one of the better attended gettogethers of the year. Each of the honorees will be featured in Fred Rowen Supplier of the Year separate stories in the January-February issue of DDBC News. Congratulatory advertisements are available by contacting Dalva Fisher at 435-6743504. Because of the holiday season, the deadline for ad submissions is Dec. 16. Happy Holidays from your 2013-14 DDBCHolidays Board of from Directors Staff Happy your &2013-14 are thinking this time of year, DDBCWeBoard ofof you Directors & Staff Wishing you happiness, joy, and cheer. We areallthinking of be youwarm this time year, May your days and of bright, And your nights enhancedjoy, by holiday light. Wishing you happiness, and cheer. Enjoy yourdays delectable holiday May all your be warm and foods, bright, As parties and gifts createby holiday moods. And your nights enhanced holiday light. Favorite people play a meaningful part, Enjoy your delectable holiday foods, While treasured rituals warm your heart. As parties and gifts create holiday moods. You are special to us in many ways, Favorite playHappy a meaningful part, So wepeople wish you Holidays! While treasured rituals warm your heart. You are special to us in many ways, So we wish you Happy Holidays! 1/2-page ad here Alliance managed sales new direct to you 1/2-page ad here Alliance managed sales new direct to you DDBC News, November/December 2013 9 DDBC News, November/December 2013 9 45th National DDBC Seminar Rave reviews signal Seminar’s success A wide range of heavyweight speakers, including an impressive line-up of key personnel from major Southern California retailers, helped to make the 45th National DDBC Seminar in September at the prestigious Park Hyatt Aviara Resort & Spa in Carlsbad receive rave reviews. A sell-out crowd jammed the Saturday and Sunday business sessions but also had time to take part in the Fifth Tisdell Cup National Deli Scramble golf tournament on Friday; an elegant steakand-seafood welcoming buffet; the eye-popping National Festival Luncheon Saturday afternoon; and a fun evening of live and silent actions, entertainment and dancing after a gourmet dinner on Saturday evening. Following the theme of “Balanced Living: Body, Work, Play, Family, Spirit,” each keynote speaker offered his/her own take as to what it meant to them. On Saturday, Mike Servold (Food 4 Less), Donna Tyndall (Gelson’s), and Sue Klug (Unified Grocers) each made presentations, along with celebrity chef Judson Todd Allen (Food Network Star), who lost 150 pounds to change his life and get it in balance. Servold, vice-president of operations for the Los Angeles-based Kroger warehouse chain, detailed his rise to the top of the retail food industry despite obstacles in his way and then told of a totally opposite path taken by his son Dakota, who is a professional skateboarder. Tyndall, who has worked for 40 years at Gelson’s – the past nine as senior vice president of store operations, is one of the glassceiling breakers. Besides her success on the retail level, she also offered personal insights into her family life, which includes weekly get-togethers with her disabled sister. Klug is the chief marketing officer at Unified, the largest grocery cooperative in the western United States, and the former president of the Southern California Division of SuperValu’s Albertson’s chain, another glass-ceiling breaker. She discussed the role of women and balance, stressing that women need to set bounderies and to take care of themselves before anything else. Chef Allen detailed his addiction to food ... and what he did about it be y developing flavorful, healthful recipes. Sunday’s speakers were led by New York Times best-selling author Dr. Daniel Amen, MD, one of the world’s leading experts on brain scans. He was raised in a family of grocers and developed the “Daniel Plan” of healthy eating, Rob Graves and the newest member which also has the benefit of the family. 10 DDBC News, November/December 2013 The business sessions were packed during the two days of the 45th National DDBC Seminar in Carlsbad. of helping the brain to remain healthy. The Seminar was closed by Dennis McIntyre, a 35-year veteran of the retail food industry who is the executive vice president of marketing for Stater Bros. He noted that most of our lives are lived “off-balance.” He said that life is 10 percent what happens to you and 90 percent of how you react to it. Seminar General Chairman Connie Thatcher (Advantage Sales & Marketing) and co-chairman Liz Wilson (Ralphs) received a standing ovation at the end of the final business session. McIntyre and Thatcher raised a record amount of money for DDBC Scholarships with a live auction coupled with a silent auction. One of the highlights was the auctioning off a champion Labrador puppy and a year’s supply of food and other pet products. Stu Victor (Advantage Sales & Marketing) procurred the pup, which won the hearts of everyone in attendance. Rob Graves (Lakeview Farms) won the puppy and Luke Abbott (Monterrey) was the top bidder for a cruise on 3-time Transpac Champion sailing yacht Horizon, skippered by DDBC Hall of Famer Jack Taylor (Horizon Sales Corp.) There was an abundance of retailers in attendance. Attendees included representatives of Albertsons, Bristol Farms, Cardenas Markets, Food 4 Less, Gelson’s, Northgate, Ralphs, Smart & Final, Stater Bros., Super King Markets, Unified Grocers, Vallarta Supermarkets, and Vons. Planning for next year’s Seminar already is underway. Kristal Clark (Advantage Sales & Marketing) will be the general chairman with co-chairs Liz Wilson and Frank Rizzi, both of Ralphs. Kristal Clark 45th National DDBC Seminar Friday Night One-month old John McCoy “Mac” Svoboda joined parents Melissa and Brian Svoboda (Carl Buddig) at his first Seminar. Sharon Yarak (Insight Food Sales), Neil Swanson (Acosta), and Ann Dressler (G.L. Mezzetta). Debra and Ed Zimmerman, both of Coastal Marketing Group. DDBC Hall of Famer Mark Dixon (Acosta) with wife Wendy. Tina Groll, Laura Mastro, Chris Groll, Larry Mastro, Michael Martinez, Stephanie Martinez, and Bennett Martinez. The Grolls represent Florida’s Natural, everyone else is from Mastro & Associates. Brian Stodart provided the just-right entertainment both Friday evening and again during the Festival Luncheon on Saturday. DDBC News, November/December 2013 11 45th National DDBC Seminar Saturday morning Mike Servold (Food 4 Less) began the opening Business Session featuring family dynamics as part of balanced living. Donna Tyndall (Gelson’s) reviewed her 40 years in the retail food industry in a well-received presentation. Chef Judson Todd Allen brought his super energy with an audience-friendly presentation. Cheff Allen received an award from Seminar Co-Chairman Liz Wilson (Ralphs). Sue Klug (Unified Grocers) made her third appearance as a speaker at the National DDBC Seminar, thanks to General Chairman Connie Thatcher (Advantage Sales & Marketing). DDBC President Bill Mackie (Nasser Co., Inc.) helped to kick off each Seminar Business Session. 12 DDBC News, November/December 2013 45th National DDBC Seminar Deli Festival Luncheon DDBC volunteers start setting up the Festival Luncheon early in the morning. Food stations featuring a wide variety of cuisines were distributed in the Palm Court area of the resort. One small corner of an impressive cheese display set up by volunteers. John Nielsen (Acosta) helps himself to a slice of flat bread pizza with habanero sauce created by Chef Allen. Cookies took up one portion of desserts, which covered two tables by themselves. An overview of the Festival Luncheon dining area filled with attendees. DDBC News, November/December 2013 13 45th National DDBC Seminar Saturday Evening Dennis McIntyre (Stater Bros.) coaxes the winning bid for a sail on Horizon (Jack Taylor, captain) from Luke Abbott (Monterrey). The reception found everyone having great conversations before a filet and lobster dinner. Dana Terrill (Sunsweet Bakery) with new fiance Todd Meerschaert. The Dueling Pianos duet entertained after dinner and before evolving into a band for dancing. Jack Miller (Premier Action Group) and wife Cathy check out items to bid on during the silent auction. There were a wide variety of items to bid on during the silent auction, including spa packages (above), golf and dinner outings with key retailers, and much more. 14 DDBC News, November/December 2013 45th National DDBC Sunday Morning Dr. Daniel Amen shared some of his experiences as a worldreknown expert on the human brain. Dana Amen, RN, joined husband Daniel onstage for a question-and-answer session. Keynote speaker Dennis McIntyre (Stater Bros.) shows there is not much balance in his ... and our ... lives. President Bill Mackie rewarded Co-Chairman Liz Wilson and General Chairman Connie Thatcher with a gift of appreciation from the DDBC. 45th National DDBC Seminar Sponsors 1. Unified Grocers 2. Reser’s Fine Foods 3. CSM Global 4. Bonert’s Slice of Pie 5. Litehouse Foods 6. Foster Farms 7. Daisy Brand 8. Insight Food Sales 9. Sargento 10. Carl Buddig 11. Premier Action Group 12. Farmland Foods 13. Joseph Farms 14. Charlie’s Pride Meat 15. Aryzta/La Brea Bakery 16. Hobart 17. Butterball LLC 18. J. Brass Company 19. Chobani 20. Smithfield 21. Bridgford Foods 22. Red Apple 23. GlenOaks 24. Ecolab 25. Sunsweet 26. Coca-Cola Refreshments 27. Shangri’La Iced Teas 28. Cacique USA 29. Stremicks Heritage Foods 30. Rockview Farms. 31. DPI Specialty Foods 32. LeGrand Marketing 33. Olé Mexican Foods 34. Tillamook 35. Valassis 36. Moark LLC 37. Eggland’s Best 38. Bar-S Foods 39. Golden Cheese 40. Arthur Schuman 41. Florida’s Natural 42. Fountain of Health 43. Hillshire Brands 44. Hickman’s Family Farms 45. Acosta Sales 46. Evergood Sausage 47. Horizon Sales Corp. 48. Plumrose 49. Lofthouse/Ralcorp 50. English Bay Batter 51. Grandpa’s Cakes 52. American Nutrition 53. Mission Foods 54. Kretchmar 55. Saputo 56. Vons DDBC News, November/December 2013 15 45th National DDBC Seminar Sponsors Platinum Gold Silver Bronze GlenOaks Farms D r i n k a b l e Yo g u r t 16 DDBC News, November/December 2013 45th National DDBC Seminar Retailers Jim Veregge (Unified Grocers), Felipa Centano (Unified Grocers) and Rob Graves (Lakeview Farms). Jessica Brown (Yucatan Foods) and Frank Rizzi (Ralphs). Stacy Gilbert (Farmland Foods) and Silvia Quiroz (Cardenas Markets). Sue Klug (Unified Grocers) and Melissa Griffin (Stater Bros.) on their way to the Festival Luncheon. Mike Anthony (Unified Grocers), Tom Hermann (Northgate), Joe Theis (Eggland’s Best), Tobie Theis, Debbie Romero (Northgate) and Dennis Thomas (Albertsons). Doug Poling (Bristol Farms), Rommy Poling, and Paul Christianson (Christianson West LLC). DDBC News, November/December 2013 17 45th National DDBC Seminar Retailers Lou Amen (Super A Foods), son Jim Amen (Super A Foods) were on hand to listen to Lou’s son Dr. Daniel Amen, along with Dennis McIntyre (Stater Bros.). Danny Alva (Ocean Beauty), Laura Taketomo (Food 4 Less) and Dean Sandello (Nasser Co., Inc.). Michael Lanzezio (Ralphs), Catherine Lanzezio, and John Brass (J. Brass Company). Joye Crosby (Super King Markets), Gayle De Caro (Gelson’s Markets), and Robin Bell (Bristol Farms Markets). Cheryl Kennick (City of Hope), Tim Mulhall (Food 4 Less), and Rhonda Mulhall. Peter Jones (Vons) and Debbie Jones (J. Brass Company). 18 DDBC News, November/December 2013 45th National DDBC Seminar Tisdell Cup New names ready for engraving New names will be engraved on the Tisdell Cup this year as a team representing Unified Grocers dethroned four-time champion Rob Graves (Lakeview Farms) at the National DDBC Scramble, the traditional kickoff event for the National DDBC Seminar presented by the Dairy Deli Bakery Council of Southern California at the Aviara Resort Course in Carlsbad. Steve Nguyen, Mike Anthony, and Jeff Daniel, all of Unified Grocers, teamed with Steve Redman (LALA) to take first place. Nguyen and Redman were runners-up in 2012. Doug Poling (Bristol Farms) and Wendy Muller (Mission Foods) each captured the two individual titles of Closest to the Pin and Longest Drive. The winning team of golfers – Steve Redman (LALA), Steve Nguyen (Unified Grocers), Mike Anthony (Unified Grocers) and Jeff Daniel (Unified Grocers). Jim Francis (JTJ Sales), Brian Svodoba (Carl Buddig), Tom Buddig (Carl Buddig), and Jack Miller (Premier Action Group). Justin Clark (Butterball). Dave Morrow (Butterball), Melissa Griffin (Stater Bros.), and Robert Griffin. Jose Perez (Rockview Farms), Carlos Solis (Cardenas Markets), Silvia Quiroz (Cardenas Markets), and Curt DeGroot (Rockview Farms). Gino Llererena, Wendy Muller, Armando Romero, and John Martinez, all of Mission Foods. DDBC News, November/December 2013 19 45th National Seminar Tisdell Cup Jim DeKeyser, Tammi Brusseau (Horizon Sales), Kristie Brown (Risvold’s), and Cynthia Yarak (Risvold’s). Chuck Forehand (Daisy Brand), Bob Firby (Daisy Brand), Danny Alva (Ocean Beauty), and Rob Graves (Lakeview Farms). Carmen Dauer (DPI Specialty Foods), Henry Rodriguez (DPI Specialty Foods), and Barry Zuroff (Horizon Food Sales). Craig Hall (Tillamook), Phil Kaupp (Tillamook), Kathie Allumbaugh, Jim Allumbaugh (Action Advantage). Dave MacDonald (Heritage Foods), Gary Sauriol (Lactalis), J o e T h i e s ( E g g l a n d ’s B e s t ) , a n d P a u l C h r i s t i a n s o n (Christianson West LLC). Brad Sexton (Reser’s Fine Foods), Ken Gutting (Reser’s Fine Foods), and Jeff Pakula (Advantage Action). 20 DDBC News, November/December 2013 45th National Seminar Tisdell Cup Bob Reeves (Shelby Report), Dion Rasmussen (Acosta), Mark Dixon (Acosta), Rick Stevenson (Dairy Management). Cheryle Hopson (Monterrey), Mark McKenzie (General Mills), and Maureen Parks (English Bay Batter). Dave Juarez, John Wilson (U.S. Growers Cold Storage), Bill Mackie (Nasser), Dean Sandello (Nasser). Paul Miller (Monterrey), Mickey Gold (J. Brass Company), Frank Conterno (LeGrand Marketing), and Kevin Draper (LeGrand Marketing). Brian Bracci, Mike Bracci (CMC Sales), Liza McFadden (Alliance Managed Sales), Dan Timmerman (Alliance Managed Sales). Bob Skeffington (Horizon Sales), Stacy Gilbert (Farmland Foods), and Tom Jones (Farmland Foods). DDBC News, November/December 2013 21 DDBC’s 2013 National Seminar Committee General Chairman Connie Thatcher ........................................... Advantage Sales & ......................................................................... Marketing Co-Chairman Liz Wilson ...................................................... Ralphs Grocery Committees Cheryl Kennick (Program) ......................... City of Hope Lisa Juarez (Program) ................................. Bar-S Foods Debra Zimmerman (Program) .................... Coastal Marketing ......................................................................... Group Darlene Ethridge (Festival Luncheon) ...... Acosta Sales & ......................................................................... Marketing Gayle DeCaro (Festival Luncheon) ........... Gelson’s Sharon Fails (Festival Luncheon) .............. Nasser Co., Inc. Patti Winsell (Festival Luncheon) ............. Horizon Sales Jan Beecher-Seidel (Festival Luncheon .. Premier Action ......................................................................... Group Barbara Dolbee (Festival Luncheon) ......... Bonerts Pie Cheryl Van den Hende (Food) ..................... Monterrey Dave MacDonald (Entertainment) ............. Heritage Foods Kevin Pond (Entertainment) ....................... Albertsons Bill Back (Golf) ............................................. Zacky Farms Bob Dressler (Golf) ...................................... Action Advantage Steve Nguyen (Golf) ..................................... Unified Grocers Henry Rodriguez (Golf) ............................... DPI Specialty Foods Kim Hebert (Silent Auction) ....................... Insight Food Sales Gianna Hoffman (Silent Auction) .............. Jim Veregge (Sponsorship/Hosting) .......... Unified Grocers Silvia Quiroz (Sponsorship/Hosting) ........ Cardenas Markets Melissa Griffin (Sponsorship/Hosting) ..... Stater Bros. Markets Nancy Hamilton (Hospitality) .................... Advantage Sales & ......................................................................... Marketing Kristyn Lawson (Hospitality) ...................... Yucatan Foods Kristal Clark (Theme Coordination) ........ Crossmark Jennifer Kwon (Theme Coordination) ...... Advantage Sales & ......................................................................... Marketing Bill Mackie (2013 DDBC President) ......... Nasser Co., Inc. Susan Steele (DDBC) .................................. Business Manager Dave Daniel (Pacific Rim Publishing) ....... DDBC News Festival Luncheon Contributors Arla Foods Atalanta Cheesecake Bar-S Foods BelGioioso Bonert’s Slice of Pie Boursin Cheese Brigitte Bristol Farms Cabot Choice Foods Columbus Salame Couturier CSM Bakery Products Del Real Foods DeLallo Olives English Bay Foodmatch Gelson’s Markets General Mills Gonella Frozen Products Gourmet Botique Hannah Max Baking Harry’s Fresh Foods Hill & Valley Premium Bakery Hoffman Holten Meats Thank You! In2Food Irish Dairy Board Jana Jarlsberg Jelly Belly Jon Donaire Deserts La Brea Bakery Lactalis Les Trois Petits Cochons Litehouse, Inc. Lofthouse Cookies Longhorn Rib Co. Mars M&Ms 22 DDBC News, November/December 2013 Minute Maid Mission Foods Nasco Gourmet Foods Original Cakery Pocino Foods Ralcorp Randall Farms Reser’s Fine Foods Risvold’s Salads San Rafael Mexican Cheese Saputo Sea Catch Shangri’La Teas Simplot Simply Fresh Sonoma Stone Fire Flatbread Taste It Presents Tasti-Lee Taylor Farms Tillamook Cheese Tyson Valley Lahvosh Crackers Ventura Foods Western Bagel Zacky Farms CONGRATULATIONS We are proud to congratulate Laura Taketomo of Food 4 Less on being named Big Cheese. What a great honor! Laura Taketomo Food 4 Less DDBC Nov/Dec Big Cheese Big Cheese Award for November By DAVE DANIEL Editor, DDBC News Laura Taketomo, Food 4 Less One doesn’t hear too many success stories about “temporary” employees. A “temp” comes in for a short time to help out on a specific project or to sub for a regular employee and then is off to another assignment at another company. Laura Taketomo started as a temp in 1988 in the Meat Department at Ralphs and 25 years later still reports for work there every day as the Category Manager/Packaged Meats for Food 4 Less/FoodsCo Division of Kroger, which shares office space with sister corporation Ralphs. Her longevity and expertise has helped her to be selected as the Big Cheese Award honoree for November by the DDBC of Southern California. The native of Hawthorne who lives in Harbor City brought experience to her job as a temp. Her first job was at Carls Jr., followed by a stint at May Co. before landing a job at Gemco, a department store that was purchased by grocery chain Lucky Stores, which added groceries to the mix. Lucky operated Gemco stores from 1960 until 1986, when the format was eliminated. “I was with Gemco until the day they closed the doors,” she said. She also was attending Long Beach State at that time. The temp work began shortly after that. “The people at Ralphs kept offering me a job and I kept turning it down until I finally accepted,” she recalled. She lives only 8 miles from the office, which is a rarity these days, and that helped make her decision to begin an unexpected career. Laura Taketomo “I spent 20 years in Ralphs meat department working my way up from Temp to Clerk to Data Coordinator to Assistant Buyer, to Buyer, to Category Manager,” she said. Not a bad start, but then she spent 3 years in Ralphs GM department as Category Manager and then 6 months in Corporate Pricing. She has spent the last 22 months as the Food 4 Less Meat Category Manager. Food 4 Less (FoodsCo in Northern California) has a total of 146 stores, including 16 in Chicago and 14 in Las Vegas. “There are two divisions and four warehouses,” she points out. She is responsible for the wall deli, all of seafood, ground turkey, and a wide variety of packaged meats. “I’ve done just about everything except beef at one time or another,” she said. She has seen all the trends come and go over the years. “We are not seeing any great new innovations in our department right now,” she said. “Gluten-free products is a growing trend … and natural/organics is growing, but at a much slower rate with our value customers.” She credits her former Ralphs co-worker Wayne Snyder as being a huge influence on her success. “I’ve had many great influences on my career, but Wayne mentored me and taught me everything whether I 24 DDBC News, November/December 2013 wanted to be taught or not. He wanted me to be ready to move up when the opportunity came along. I’m so glad he did. Now, I try to do the same. I have two hours set aside every Friday for staff members to come into my office to talk about anything they want to learn. I very much believe in that. “I am thankful to have been blessed with many great relationships over the years with co-workers and the vendor community … and with how much help I’ve gotten from each of them,” she said. She credits former DDBC President Sue Bargsten and Food 4 Less Meat Merchandiser Kirk Hayhurst with getting her involved with the DDBC. “Sue was on my back all the time to get me to meetings, but at that time I had little kids at home. Now that they are older, I have more time for the DDBC.” She was elected to a three-year term on the Board of Directors a year ago and chaired the DDBC Golf Committee. She plans on doing that again in 2014 and will be active on the Seminar Committee. When she’s not at work, she loves to read, watch movies on TV, and play cards with her extended family. “I have a brother and a sister and my parents live just around the corner from me,” she said. “We have always been a close family. We play all kinds of card games – poker, Hand-and-Foot, and a lot of other games. I don’t know how good I am, but I am competitive.” She also loves to watch her 19-year-old son Justin play hockey and keeps tabs on her 21-year-old daughter Jenny. “She attends Cal State L.A. and holds a 3.65 grade point average,” the proud mom said. “In October, she received her second DDBC Scholarship award. She interned at the Coroner’s Office and loved it. She is thinking about working there after college.” Laura has always encouraged education. “I had the opportunity to attend the Food Industry Management Executive Program at USC in 2005 and I highly recommend that. I learned so much there. Only two people from one company can attend and Ralphs President Dave Hirz chose me. It was a tremendous experience for me.” Please join the DDBC in saluting Laura as the Big Cheese Award honoree for November. THE BIG CHEESE NOVEMBER 2013 CONGRATULATIONS LAURA TAKETOMO Not only is Laura a proud recipient of the prestigious November 2013 Big Cheese Award from the DDBC, but she is also celebrating her 25th anniversary with Kroger Supermarkets. Previously known as The Poultry Princess, Laura has been awarded the new title Deli Category Manager at Food 4 Less. She shares this achievement with her two children, Jenny and Justin. From all of us at Bar-S Foods, we would like to congratulate Laura on her continued success! to Laura Taketomo of Food 4 Less on being named DDBC’s Big Cheese for November 2013 1/2-page ad here dolores canning new 4-c from deirdre Los Angeles, CA (323) 263-9155 www.DoloresChili.com 1/4-page ad here reynaldos new from deirdre /chilibrick @chilibrick 1/4-page ad here olive crest new direct to you Share the spirit of hope this holiday Laura Taketomo Food 4 Less Everyone at Reynaldo’s is proud to congratulate Laura Taketomo of Food 4 Less on being named DDBC’s Big Cheese. What a great honor! Our wish is simple ... that every Olive Crest child and family have the opportunity to open a gift this holiday. Until they reached Olive Crest, the lives of these children, teens and families were devastated by abuse. Most have never experienced a happy holiday; many have never opened a present. Sharing the spirit of hope this holiday is so important ... and easy. Visit www.olivecrest.org Please contact Lois Verleur at 714-543-5437, ext. 1120 3301 E. Vernon Ave., Vernon, CA 90058 (323) 923-3605 | www.rmfood.com 26 DDBC News, November/December 2013 Thank you to the Dairy Deli Bakery Council for their support. City of Hope Congratulates Thank you for 1/2-pagebig ad here November Cheese city of hope hoNoree your dedication! new 4-c TakeTomo Laura from deirdre Your friends from City of Hope DEV 21637 SL www.cityofhope.org Our Big Cheese Has A First Name, It’s L–A-U–R–A Congratulations On Being 1/2-page ad here Named October Big Cheese kraft foods 4-c From Your Friends At Oscar new Mayer & Kraft Foods from deirdre DDBC News, November/December 2013 27 November meeting of DDBC Connie Thatcher will lead Council in 2014 Two Past Presidents elected to Board of Directors, joining two other PPs to offer experience It never hurts to have experience on your team and Connie Thatcher (Advantage Sales & Marketing) will have that in abundance after two former presidents were elected to the Dairy Deli Bakery Council at the November meeting where Thatcher was elected as President for 2014. Not that Thatcher doesn’t have some experience herself. She served as the General Chairman of the 45th National DDBC Seminar in September and drew rave reviews for her efforts. Past Presidents Sue Bargsten (2007) and Lisa Juarez (2010) were returned to the Board of Directors, where they will join Jim Veregge (1996) in helping lead the Council. Outgoing President Bill Mackie remains on the Board as an ex officio member. Retailers elected to the Board are Frank Rizzi (Ralphs Grocery Co.) and Miriam Welch (Albertsons). Suppliers joining the Board are Sharon Fails (Nasser Co., Inc.), Cheryl Van den Hende (Monterrey), and Debi Orrin (Litehouse Foods), along with Bargsten and Juarez. Welch, Fails, and Orrin each were elected to one-year terms with all others receiving three-year-terms. Incumbents remaining on the Board include Bill Back (Zacky Farms), Cynthia Yarak (Risvold’s Salads), Patti Winsell (Horizon Sales Corp.), Laura Taketomo (Food 4 Less), Sokha Lim (Fuji Foods), and Liz Wilson (Ralphs). Board members whose terms expire in 2013 are Mark McKenzie (General Mills), Henry Rodriquez (DPI Specialty Foods), Irene Graves (Quest Sales & Marketing), and Silvia Quiroz (Cardenas Markets). Wes Myer and Tammy Wilson each resigned from the Board in 2013 because of relocations. Election Chairman Patti Winsell (Horizon Sales Corp.) kept the meeting running smoothly. 28 DDBC News, November/December 2013 Connie Thatcher (Advantage Sales & Marketing), coming off a rousing success as the General Chairman of the 45th National DDBC Seminar, was elected President of the Dairy Deli Bakery Council for 2014 at the November meeting. Thatcher will appoint the other officers of the Board and the chairmen of standing committees. The new Board will be installed at the Jan. 11 meeting at the Pechanga Resort in Temecula during the “Night of Magic” meeting. The annual Awards Night meeting, traditionally held in January, will be presented at the February meeting. In other business at the November meeting, Laura Taketomo (Food 4 Less) was presented the Big Cheese Award by Lisa Juarez (Bar-S Foods) and Jim Veregge asked for a moment of silence for recently deceased members Frank Perez and Kelly Davis. The combined 2013 and 2014 Board of Directors gathered for one final portrait after ballots were counted at the November Election Night meeting. November meeting of DDBC Laura Taketomo, right, (Food 4 Less) receives the November Big Cheese Award from Lisa Juarez (Bar-S Foods). Laura Taketomo gave a gracious acceptance speech upon being presented the Big Cheese Award. Friends and co-workers surround Big Cheese Laura Taketomo to show their support. Newly announced 2013 Hall of Fame honorees Judy Norton (Norseland, Inc.) and Jeff Merrill (Hormel) were on hand. Sue Bargsten, who served as President in 2007 when she was with Ralphs, was elected to the 2014 Board from DPI Specialty Foods. Lisa Juarez, who served as President in 2010 from Bar-S Foods, was elected to the Board for 2014. DDBC News, November/December 2013 29 November meeting of DDBC Lisa Leandro (Moark) and Steve Nguyen (Unified Grocers). Matt Hebert, Kim Hebert, Candace Allen, and Derek Hebert, all of Insight Sales. Stacy Braga (Pretzel Crisps) and Mark McKenzie (General Mills). Kirk Hayhurst (Food 4 Less) and Stacy Gilbert (Farmland Foods). Cathy Mora (Catalina Enterprises) with first-time attendee Joe Wong (DeVista USA, Inc.). Bill Mackie (Nasser Co., Inc.) presided over his next-tolast membership meeting as DDBC President. He will pass the gavel to Connie Thatcher at the January meeting. 30 DDBC News, November/December 2013 October meeting of DDBC Jam-packed agenda draws a crowd Salute to Food 4 Less; presentation of DDBC Scholarships; and Silent Auction make for busy evening Approximately 150 members turned out at the Sheraton Cerritos Hotel to salute Food 4 Less, honor the DDBC Scholarship winners, and take part in a silent auction supported by many retailers and vendors to produce a busy but fast-paced membership meeting. Recent Southern California transplant Joe Buescher, Vice President Merchandising for Food 4 Less, a 35-year veteran of Kroger, presented some interesting observations on the retail grocery industry. He pointed out that of all of Kroger’s formats across the country, Food 4 Less is No. 1 in sales and often is No. 1 in meat sales and No. 1 in Bakery sales. Before joining Food 4 Less, Buescher was part of a transition team that visited every format to determine best practices. The only format the team did not visit was Food 4 Less because it was already far ahead of most. Part of his new assignment is to do some “bridging” between formats with Food 4 Less’ 146 stores leading the way. He also noted the traditional Food 4 Less customer, who was focused mainly on price, is changing. “Our customers now want organics, natural foods, and gluten-free foods,” he pointed out. “And they want flavors ... and they want it now ... they want the app on their smartphones.” Five of the 11 scholarship recipients were on hand to pick up their awards. The winners are: Amanda Bray (Mt. San Antonio College), Christopher Cenento (Cerritos College), Hailey Clark (U. of Arizona), Steve DeCaro (CS Northridge), Abigail Gillmore (Cal Lutheran), Audrey Gutierrez (Cal Poly Pomona), Blake LeCroy Scholarship winners included, from left, Steve DeCaro, Jenny Taketomo, Marc Steele, Evelyn Rocha, and Amanda Bray. Past President Neil Swanson (Acosta), made the presentations. Joe Buescher (right, Food 4 Less), receives a token of appreciation for his presentation at the October meeting of the DDBC. Making the presentation are Jim Veregge (Unified Grocers) and Connie Thatcher (Advantage Sales & Marketing), who presided over the meeting. (Redlands), Evelyn Rocha (UC Riverside), Marc Steele (CS Long Beach), Jenny Taketomo (CS Los Angeles), Daniel Veregge (CS Fullerton). Also, Craig Jaunzemis (La Mexicana Salsa) received the Big Cheese Award from Mark Dixon (Acosta). DDBC First Vice President Connie Thatcher presided over the meeting and annnounced that nearly $8,000 had been raised during the silent auction. A large contingent of Food 4 Less executive personnel was on hand to hear Vice President Merchandising Joe Buescher’s informative presentation. DDBC News, November/December 2013 31 October meeting of DDBC Craig Jaunzemis (La Mexicana) receives the October Big Cheese Award from Mark Dixon (Acosta). La Mexicana associates and family members joined Craig Jaunzemis in his Big Cheese Award celebration. Fred Steinbeck (Florida’s Natural), Jim Wakefield (Food 4 Less), Laura and Larry Mastro (Mastro & Associates). Bill Back (Zacky Farms) and Cindy Mulvaney (Unified Grocers). Gary Lofgren and Jerome Quintana, both of Del Real Foods. Steve Redman and Fred Leahy, both of LALA Foods. 32 DDBC News, November/December 2013 October meeting of DDBC Jerome Quintana (Del Real Foods), Damian Valdez (Super King), Joye Crosby (Super King), and Carmen Little (LALA). Four generation portrait from left: great-granddaughter Amanda Bray, granddaughter Stacy Bray, daughter Rona Reeves (Acosta) and mom Shirley Malin. Dan Timmerman, Brian Giebler, and Ivan Smith, all of Alliance Managed Sales. Gayle De Caro (Gelson’s) and Vars Injijian (Sierra Nevada Cheese). Jill LeCroy, Candace Allen, Kim Hebert and Matt Hebert, all of Insight Food Sales. Neil Swanson checks out one of many silent auction items prior to the start of the meeting. DDBC News, November/December 2013 33 Monterrey Food Show Elegant surroundings fit for a growing food expo Monterrey, the San Diego County based distribution company, conducted its annual food show in a setting befitting a growing company ... the prestigious La Costa Resort & Spa in Carlsbad in mid-September. A wide variety of perishable foods companies representing all aspects of the Dairy Deli Bakery Council (DDBC) turned out to display their wares to prospective retail companies. Monterrey offers a robust product mix of quality brands from vendors. Known for its expertise in specialty items and perishables, the company offers grocery and non-food items as well. The staff of expert buyers source and stock items needed to make a retail business successful, at the best negotiated prices available. Justin Davenport (Monterrey), Phil Kaupp (Tillamook), Paul Miller (Monterrey) and Bob Dressler (Action Advantage)., Ann Dressler (G.L. Mezzetta) displays the wide selection of premium olives her company is known fo. Marisa Passanisi and Joan Lopez, both of Marisa Foods, headquartered in Long Beach. Alan Baum (Savi Sales & Marketing) presented many of his growing list of items. Jean Ledwig (Volpi) and Margaret Bennett (Amalgamated Food Brokerage) in the Volpi booth. 34 DDBC News, November/December 2013 Monterrey Food Show Marc Draper, Cam D’Eliso, and Kevin Draper, all of LeGrand Marketing. Ben Gregerson and Vars Injijian, both of Sierra Nevada Cheese Company of Willows, Calif. Gary Lofgren and German Coreas, both of Del Real Mexican Foods. Rick Struble (Alta Dena Certified Dairy). Virginia Lazzaro of Anco Fine Cheese. Registration was a breeze for everyone, thanks to the Monterrey team of Josefina Martin-Stack, Amanda Rowland, Mayra Alcaraz, and Aaron Ybarra. DDBC News, November/December 2013 35 Industry News Jean Dreshner Former DDBC Board of Directors member Jean Dreshner died Sept. 18 after a long battle with cancer. The popular member had a 35-year career in the perishable foods retail industry, starting at Hughes Family Markets in 1978. Hughes was sold twice in 1998 and eventually was absorbed by Ralphs, where she worked until moving to HOWS Markets, founded by the former key executives of Hughes Family Markets. She began her career as a bakery clerk on the store level for Hughes Family Markets when it was headquartered on San Fernando Road in Los Angeles and remained with the company when it moved to its new headquarters and warehouse facility in Irwindale. She moved up through the ranks and became a buyer in the perishables department under Dave Wolff, who remains an owner at HOWS. She later became the Director of Dairy-Deli and moved Sue Bargsten from store level to headquarters as buyer. Bargsten later served as President of the DDBC. Dreshner was selected the Deli Council Retailer of the Year in 1998. She served five years on the Board of Directors in the 1990s and then another three-year term after the Deli Council changed its name to the DDBC in 2002. She served on a number of committees, including the Holiday Dinner/Dance, Deli News, Awards, and housing. She also was the most successful ticket salesperson for the raffle at each membership meeting. She is survived by her husband of 40 years, Bob Hernandez, who she met while both worked at Hughes Family Markets. He was a meat cutter. Also, son Greg Hernandez and his wife, Shelly, both work for HOWS, continuing the family tradition. Services have been held. Marion Rock Longtime DDBC member Marion Rock died Sept. 22 from complications of a hip replacement and lung infection. He was 79. Rock, as he was known in the industry, was retired from Food 4 Less after many years in the retail business with Kroger, Market Basket, Boys & Viva Markets. He worked in Service Deli, Bakery, Dairy-Deli in merchandising and buying departments. He is survived by his wife, Catherine, and two sons, several grandchildren and great grandchildren. He and Catherine lived in Covina for many years and retired in the Hemet area. Services have been held. He was buried at Riverside National Cemetery. David Cerruti David Virgil Cerruti, a long-time member of the perishable foods industry, died Aug. 8. He was 67. Good food was his career and his pleasure. He began his working life in the deli and specialty food business in San Francisco, including the Cannery Gourmet, Deli Cafe, and Domestic Cheese Co. In 1980 David and Mimi moved to Seattle and opened a food brokerage which introduced Dean & DeLuca Imports, other fine foods and specialty cheeses to the Pacific Northwest. American and European colleagues throughout his career became good friends to this day. After he returned to California, he realized that wish and went to work for the Viviani Family at The Sonoma Cheese Factory on the Plaza. Subsequently David worked for California Gold Dairy Products, and Organic Valley until retirement. He is survived by his wife of 43 years Marietta (Mimi), his sister Carol Weir (John), brother Richard (Sandra), and sister-in-law Linda Luther. Also two aunts, numerous cousins, and many dear friends. The special joys of his life were his nieces and nephews. Services have been held. Mike Slaton Mike Slaton, Vice President of Real Estate for Stater Bros. Markets, died suddenly on Sept. 28. As a tribute to Slaton, the new 44,000 sq. ft. Stater Bros. Supermarket which just opened in Redlands, California will be dedicated in his honor. 36 DDBC News, November/December 2013 “Mike was a very loyal and committed member of the Stater Bros. Family and started his career with Stater Bros. as a Courtesy Clerk in Redlands when he was 16 years old,” said Jack H. Brown, Chairman/CEO of Stater Bros. “His contributions to our company were immeasurable and he will be deeply missed by all who knew him.” Services have been held. Frank Perez Frank James Perez, 59, born on August 8, 1954 in Los Angeles, died Oct. 12 of a heart attack. He was a long-time member of the DDBC in his post of General Manager of El Burrito Mexican Foods in the City of Industry, overseeing all phases of the business for owners Mark and Grace Roth. Perez resided in Ontario at the time of his death. Services have been held. Membership additions Advantage Action 26060 Towne Centre Dr. Foothill Ranch, CA 92610 949-214-2569 Jim Allumbaugh (R) [email protected] Robert Burke [email protected] Paul Delaney [email protected] Bob Dressler [email protected] Sean Witt [email protected] Norseland, Inc. P.O. Box 54813 Barronett, WI 54813 715-822-3527 FAX 951-244-6012 Judy Norton (R) [email protected] Heather Holtslander [email protected] John Sullivan [email protected] Paul Sullivan [email protected] Prepare your business plan Four ways to counter costs of disasters By LUCIEN CANTON Following the Northridge Earthquake in 1994 many businesses that had survived the temblor relatively unscathed suddenly found their revenues declining. For a number of years prior, the region had been experiencing a minor population exodus as the aerospace industry declined in response to lower government spending. Many people who had lost their jobs and were close to retirement saw the earthquake as the last straw and moved away. The availability of housing attracted a new wave of immigration consisting largely of Korean and Latin American families. Companies that failed to recognize and adapt to the new demographic went out of business. Why do so many businesses fail after disaster? The answer often lies in a failure to understand the true costs of the disaster. Disasters are complex and there are many levels of concern that could affect a business. The most obvious is the physical damage produced by the earthquake. One would think that this is both easy to identify and quick to resolve. However, many businesses fail because they either did not carry sufficient insurance or misunderstood the coverage they did have, severely limiting their resources for reconstruction. There is also an assumption that needed resources are available to rebuild. However, damaged infrastructure that affects deliveries and an increased demand for building supplies and contractor services can create delays. The physical damage caused by disaster is not the only source of loss. Businesses frequently overlook a hidden financial side to disaster losses. Some of these are obvious, such as the need to pay overtime for additional work by employees to restore facilities or reduce work backlog. Others are more subtle. For example, failure to pay a suppliers bill on time can result in a service charge. Failure to meet the terms of a client contract might result in penalties. The single biggest mistake is looking solely at the business and not being aware of what is happening in the larger community. There are three main areas that are frequently overlooked: 1.What’s happened to community infrastructure? How bad is the damage? Are transportation corridors closed or damaged? If so, for how long? A business may survive but if it depends on the delivery of goods, either from suppliers or to customers, damaged transportation infrastructure will have a direct impact on the company’s recovery. Long term utility outages will also affect business resumption, particularly if the business has not arranged for off-site backups of critical files and records or relies on Voice over Internet Protocol (VOIP) and Private Branch Exchange (PBX) systems. 2.What’s the impact on your customer base? Is the demand for services likely to increase, decrease, or stay the same? Is there potential for generating additional business? Commercial linen companies serving the hospitality industry frequently see a drop in demand while those servicing hospitals see an increase. Failure to adapt to these changing demands might result in a competitor taking over the client and experience suggests that once lost, these customers are seldom regained. 3. What’s the impact on your labor pool? Are employees likely to remain or will they move out of the area? Will employees leave for higher wages in other communities or with competitors? Will there be large scale evacuations as was seen in New Orleans after Hurricane Katrina? This resulted in a labor shortage that was exacerbated by ex- tended unemployment benefits and government assistance. While each disaster is unique, there are common ways that one can avoid many of the pitfalls associated with them: 1. Plan for adequate financial reserves. This is not always easy, particularly for small businesses, but it is critical in dealing with disaster. Review insurance coverage annually and understand what is covered and what is not. Know the process and requirements for filing a claim and get emergency contact numbers. 2. Prioritize employee welfare. Developed people-focused plans that not only center on managers and key employees but consider families as well. Employees are more apt to remain on the job if they know their families are safe. Keep the lines of communication open with employees. Rumors about the business closing or not being able to meet payroll can heighten anxiety and cause employees to seek other jobs. 3. Manage customer expectations. Open lines of communications as early as possible and share your plans. Customers can accept delays or inconveniences if they know about them and are surprised. 4. Pay attention to what is going on in the community. Disasters don’t create social problems. They take problems that were already there and make them worse. A demographic shift had been going on in Northridge for several years before the earthquake; the disaster accelerated the process. One of the keys to surviving a disaster is to know its true cost. This cost is not only the physical damage or temporary loss of business. It also includes intangible costs caused by the long-range impacts it has on the affected community. Recognizing these impacts and adapting to them is the only way to ensure solid business resumption. (Editor’s note: Lucien G. Canton, CEM, specializies in preparing managers to lead better in crisis by understanding human factors often overlooked in crisis planning. A popular speaker and lecturer, he is the author of the best-selling Emergency Management: Concepts and Strategies for Effective Programs. For more information, visit www.luciencanton.com, or email [email protected].) DDBC News, November/December 2013 37 Calendar Continued from Page 3 19-21 – Winter Specialty Foods Show, San Francisco. Information: www.specialtyfoods.com. 25 – FPFC Dinner Dance, Langham Pasadena. Information: 714739-0177. 28 – AMI International Meat Show, Atlanta. Information: www.meatami.com. February 5 – FPFC membership luncheon, Sheraton Cerritos. Information: 714-739-0177. 9-12 – National Grocers Association Convention, Mirage Hotel, Las Vegas. 11 – DDBC’s Awards Night, Holiday Inn Select, La Mirada. Information: 562-947-7016. 11-13 – West Pack Trade Show, Anaheim Convention Center. Information: www.canontradeshows.com/expo/wpack13. 19-20 – California League of Food Processors Expo, Sacramento Convention Center. Information: www.clfp.com. 22-26 – American Frozen Food Institute AFFI-Con, San Diego. Information: www.affi.com. March 6-9 – National Products Expo, Anaheim Convention Center. 8 – FPFC Day at the Races, Santa Anita. Information: 714-7390177. 14-19 – American Bakers Association Convention, The Phoenician, Scottsdale, Ariz. Information: www.americanbakers.org. 27-30 – California Cheese & Butter Association Convention, La Costa Resort, Carlsbad. Information: www.cacheeseandbutter.org. April 5-9 – Western Association of Food Chains Convention, Hilton Hawaiian Village, Honolulu. 7-9 – NFRA Executive Conference, Tempe, Ariz. Information: 717-657-8601. 14-22 – Passover. 20 – Easter. 23 – FPFC membership luncheon, Sheraton Cerritos. Information: 714-739-0177. May 5 – Cinco de Mayo. 26 – Memorial Day. 30-31 – Tortilla Industry Convention, Caesar’s Palace, Las Vegas. Information: www.tortilla-info.com. June 1-3 – IDDBA Dairy Deli Bake, Denver. Information: www.iddba.org 10-13 – FMI Convention, McCormick Place, Chicago. Information: www.fmi.org. 18-19 – Unified Grocers Expo, Long Beach Convention Center. 25 – FPFC membership luncheon, Sheraton Cerritos. Information: 714-739-0177. 30-July 1 – Summer Fancy Foods Show, Javits Center, New York. July 4 – Independence Day. 15 – FPFC Expo, Disneyland Hotel. Information: 714-739-0177. 38 DDBC News, November/December 2013 August 6 – FPFC membership luncheon, Sheraton Cerritos. Information: 714-739-0177. 17-19 – Western Foodservice & Hospitality Expo and Expo Comida Latina, Anaheim Convention Center. Information: www.thefoodshows.com. 26 – FPFC golf tournament, Tustin Ranch GC. Information: 714739-0177. September 1 – Labor Day. 16 – Mexican Independence Day. 21-23 – CGA Strategic Conference, Palm Springs Convention Center. 24-26 – Rosh Hashanah. October 1 – FPFC membership luncheon, Sheraton Cerritos. Information: 714-739-0177. 3-4 – Yom Kippur. 11-14 – NFRA Convention, Orlando. Information: 717-657-8601. November 11 – Veterans Day. 27 – Thanksgiving. December 3 – FPFC membership luncheon, Sheraton Cerritos. Information: 714-739-0177. 1/4-page ad here j. brass company new from deirdre We are proud to salute Laura Taketomo of Food 4 Less on her DDBC Big Cheese Award. Way to go, a well-deserved honor! 1518 Arrow Highway, Suite E, La Verne, CA 91750 (909) 392-9650 Office (909) 392-9680 Fax jbrasscompany.com You Are Cordially Invited to A Magical Evening “Installation of Officers” Presented by The DDBC Pechanga Resort & Casino, Temecula CA. Saturday, January 11, 2014 Cocktail Reception 6:30 – 7:30p.m. Dinner 7:30 – 10:00p.m. Venue Special Rates: January 11th Room $199.00, space is limited. January 11th – 12th Golf $99.00-Spa (Massage) $95.00 rates honored only for reservations made within 30 days of event. Please Contact Hotel and mention DDBC for Reservations (877) 711-2946 Please complete the reservation form below, elow, and and return via fax, mail, or email. mail. Cost per Ticket is $175.00 per person/ Reserved tables of ten $1750.00 1750.00 Name of attendee ttendee Company ompany Email address ddress _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ __________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ ___________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ Please mail payment to: DDBC of So. California, P.O. Box 1872, Whittier, CA 90609-1872 If you would like to pay by credit card, please contact the DDBC Office Phone: 562-947-7016 Fax: 562-947-7872 Email: [email protected] Make the Holidays are a time for gathering with loved ones to spread good cheer and good food. That's why families love making meals with thinly sliced Buddig lunchmeat and hardwood smoked Old Wisconsin sausages. Our products offer the taste that keeps families coming back for more, whether they're serving hors d'oeuvres at a holiday party or simply making a sandwich. Ma ic h ndw ke m o r e t h a n a sa Real. Genuine. Taste. .