PDF Version - G3
Transcription
PDF Version - G3
OFFICIAL MAGAZINE GLOBAL GAMES AND GAMING MAGAZINE I NOVEMBER 2015 I WWW.G3NEWSWIRE.COM I WWW.G3-247.COM INTERNATIONAL GAMING NEWS I KNOWLEDGE I STATISTICS I MARKET INFORMATION I DIGITAL AND PRINT WWW.G3NEWSWIRE.COM BRAZIL WWW.G3-247.COM - THE GAMING MEDIA VAULT France’s Pari Mutuel Urbain will operate horse racing in Brazil for the Brazilian Jockey Club 0 8 RUSSIA Melco Int. has opened its Tigre de Cristal casino 1 4 in the Primorye gaming zone in Russia US Cammegh has received a spectacular order for wheels and Billboard displays from MGM 2 4 THE NEW TARGET AUDIENCE... Why was G2E dominated by skill-based, millennials and eSports? INTERACT WITH G3 VIA GOOGLE+, FACEBOOK, TWITTER, LINKEDIN, G3I AND G3NEWSWIRE APPS FROM THE APPLE STORE, GOOGLE PLAY AND BLACKBERRY WORLD AUSTRALIA Crown Melbourne is adding a six-star hotel tower to its Melbourne casino precinct 2 8 Subscribe Subscribe at G3-247.com to read every G3 magazine, download every market report and much more... Download The latest magazine is available to digitally download via G3-247.com or via the App Store and Google Play Store Contents NOVEMBER 2015 06 07 05 04 09 08 11 12 03 10 01 02 SOUTH AMERICA NEWS 01: BRAZIL French company Pari Mutuel Urbain will become the operator of horse betting in Brazil through the Brazilian Jockey Club EMEA NEWS 04: RUSSIA Melco International has opened the first phase of Tigre de Cristal, the first casino to open in the Primorye gaming zone – G3Newswire pg 08 – G3Newswire pg 14 02: CHILE The Chilean Gaming Control Board has come under fire over new rules for the granting of licences for casinos 05: ALBANIA The Albanian government is considering new legislation to curb ‘economic irregularities and fiscal evasion’ - or fraud – G3Newswire pg 10 – G3Newswire pg 16 03: PANAMA There is concern in Panama over the rise of slots located in lower income neighbourhoods with plans for tax hikes 06: AUSTRIA The first of two major announcements from Greentube sees the Austria-based company supplying content to Unibet – G3Newswire pg 12 – G3Newswire pg 22 NORTH AMERICA NEWS 07: NEVADA Cammegh has received a spectacular order for wheels and Billboard displays from one of the US’ biggest operators ASIA & OCEANIA NEWS 10: AUSTRALIA Australian operator Crown Melbourne is adding a brand new luxury six-star hotel tower to its Melbourne casino precinct – G3Newswire pg 24 – G3Newswire pg 28 08: FLORIDA Clarion target the Who's Who of Pan-Latin American and Caribbean gaming in a joint event with Urban Expositions 11: LAOS The Savan Vegas Hotel and Entertainment Complex, located in Savannakhet Laos is on the market – G3Newswire pg 26 – G3Newswire pg 30 09: CANADA SuzoHapp celebrated the official opening of its new Canada-based 22,000sq.ft. production facility in town of Vaughan 12: CAMBODIA The Cambodian government has issued 10 additional new casino licenses, increasing the country’s total to 75 – G3Newswire pg 27 – G3Newswire pg 31 Gaming Publishing Samson House, 457 Manchester Road, Manchester M29 7BR, United Kingdom G3Newswire.com delivers daily international gaming industry news and information, with the G3Newswire newsletter circulated three times per week to a 8,000+ database of gaming industry influencers WWW.G3-247.COM G2E LAS VEGAS 2015 REVIEW THE CHANGING FACE OF CASINOS? G3 interviews the show floor in Las Vegas, revealing the latest products and innovations and speculating on the changes ahead... – Exhibition Reviews pg 34 GAUSELMANN INDUSTRY SUMMIT Now in its sixth year, the Gauselmann Industry Summit plays an important role in keeping operators informed of regulatory changes – G3 Interview pg 36 APPLYING THE RIGHT FORMULAS G3 seized the opportunity to interview Novomatic’s CEO, Harald Neumann and CTO, Thomas Graf, at the G2E show in Las Vegas – G3 Interview pg 42 CASINO TELEVISION ADVERTISING GENTING - THIS IS FOR ‘THE PLAYER’ Genting Online has launched a multi-million ad campaign in the UK aimed at both landbased and online players – Interactive pg 78 World Partner to Clarion Events 0 3 Comment NOVEMBER 2015 When Chariots of Fire director, Colin Welland, having bagged his award at the Oscars in 1981, proclaimed that: “The British are coming!,” he was forever immortalised as a bit of a fortune-telling twit. If anything, the movie-making industry in the UK accelerated backwards. Predictions are tricky, fickle things, but the G2E exhibition in Las Vegas showed all the signs and portents of change. The absence of some of the industry’s stalwarts from the show floor was immediately visible and obvious, but what was interesting, hopping from stand-to-stand at the show, was the general enthusiasm for the US market, which predominantly came from nondomestic suppliers. Each company we interviewed had recently opened offices in the States or were in the process of doing so. Stand after stand discussed the opportunities now on offer in the US, as if the market barriers had suddenly fallen. Where in the past we were accustomed to discussing South American visitors and Tribal Gaming opportunities with international exhibitors at G2E, the US is firmly on the agenda of companies such as Novomatic, Merkur Gaming, Ainsworth, EGT, Alfastreet, Casino Technology, Quixant, Cammegh, Interblock, etc. The diversity of product on the IGT stand (I apologise to purists, but IGT, with its head offices in the UK and Italian lottery ownership, is a ‘European’ company), was spectacular, as was the Aristocrat booth at G2E, which fizzed with on-the-nose licences and pick-up-and-play appeal, while Konami’s Frogger was a G3 favourite. THE CALLS FOR ‘GREATER INNOVATION’ SHOWED THAT OPERATORS ARE LOOKING FOR NEW PRODUCT FROM NEW SOURCES. This month we have a selection of interviews with CEOs at G2E and while there was so much emphasis on eSports, millennials and skill-based at the show, it’s easy to miss the actual message. The mergers and acquisitions of recent years have redistributed the power in the US and there’s a rush to fill that space. The calls for ‘greater innovation’ showed that operators are looking for new product from new sources and are willing to try new concepts. From what we saw at G2E, everything they need is already there, they just have to look in different places. As Colin might say: “The non-domestic producers of games for the US market - are coming!” (I did say he was a twit). EDITORIAL ADVERTISING Editor Lewis Pek [email protected] +44 (0) 1942 879 291 Commercial Director John Slattery Email: [email protected] +44 (0)7917 166471 News Editor Phil Martin [email protected] +44 (0)161 236 6669 Advertising Executive James Slattery Email: [email protected] +44 (0)7917 166471 Associate Editor (MALAGA) Karen Southall [email protected] Advertising Executive Alison Dronfield Email: [email protected] +44 (0)1204 410771 Consultant John Carroll (BILLERBECK) [email protected] South America Correspondent James Marrison [email protected] Contributors David Addison Jeremy Thompson Hill Dr. Damir Böhm 0 4 PRODUCTION Senior Designer Gareth Irwin Production Manager Paul Jolleys Subscriptions Manager Jennifer Pek Commercial Administrator John Pek Events NOVEMBER 2015 November 9-11, 2015 Table Games Conference 2015, US Location Paris Las Vegas Hotel, Las Vegas, Nevada, United States Organiser BNP Media Gaming Group 2401 W Big Beaver Road, Suite 700 Troy Michigan United States MI 48084 Contact: Lesley Grashow Tel: +1 203 938 2782 Email: [email protected] Web: www.tablegamesconf.com November 10-12, 2015 SAGSE Latin America 2015, Argentina Location Costa Saalgusto Convention Centre, Buenos Aires, Argentina Organiser Monografie SA Avenida Alvear 1883, Loc. 21 Buenos Aires Argentina 1129 Contact: Alan Burak Tel: +54 11 4805 4623 Email: [email protected] Web: www.monografie.com November 12-13, 2015 Mobile & Tablet Gambling Summit Europe 2015, UK Location Victoria Park Plaza Hotel, London, United Kingdom Organiser Bullet Business 7-9 Fashion Street London United Kingdom E1 6PX Contact: Jonny Clegg Tel: +44 207 375 7193 Email: [email protected] Web: www.bulletbusiness.com/mobilegambling November 16-19, 2015 MiGS 2015 – Malta iGaming Seminar Location Corinthia Hotel, St George’s Bay, Malta Organiser MiGS Ltd Level 1, Tower Business Centre Tower Street Swatar, Malta 0 6 Tel: +356 9947 7102 Contact: Ramona Mifsud Email: [email protected] Web: www.maltaigamingseminar.com November 17-19, 2015 MGS 2015 - Macao Gaming Show Location The Venetian Macau, Macau Organiser Macau Gaming Equipment Manufacturers Association Avenida de Amizade No 555 Macau Landmark, 12/F – 1209, Macau Tel: +853 6363 0080 Skype: skype.mgs Email: [email protected] Web: www.macaogamingshow.com November 22-24, 2015 Gambling Indaba Conference & Expo, South Africa Location CTICC - Cape Town International Convention Centre, Cape Town, South Africa Organiser Gambling Indaba PO Box 1239 Cape Town, Western Cape South Africa 8001 Tel: +27 82 468 8622 Fax: +27 86 427 4944 Contact: Roy Bannister Web: www.gamblingindaba.com November 23-24, 2015 EEGS 2015 – Eastern European Gaming Summit, Bulgaria Location Inter Expo Center, Sofia, Bulgaria Organiser BEGE 7 Kukush Str, Sofia Bulgaria 1345 Contact: Agne Braziunaite Tel: +359 2 812 9333 Email: [email protected] Web: www.eegamingsummit.com Novermber 24-25, 2015 BEGE 2015 – Balkan Entertainment & Gaming Expo, Bulgaria Location Inter Expo Center, Sofia, Bulgaria Organiser BEGE 7 Kukush Str, Sofia Bulgaria 1345 Contact: Milena Tsankarska Tel: +359 2 812 9474 Fax: +359 2 812 9479 Email: [email protected] Web: www.balkangamingexpo.com 0 7 G3Newswire SOUTH AMERICA NEWS www.g3newswire.coM PMU win at brazilian jockey clUb French company Pari Mutuel Urbain will become the operator of horse betting in Brazil through the Brazilian Jockey Club Brazil - Horse-racing la coMPañía francesa Pari MUtUel Urbain ha anunciado que se convertirá en el operador de las apuestas de carreras de caballos en Brasil a través del Club de Jockeys de Brasil (JCB). PMU ha suscrito un acuerdo de colaboración con el Jockey Club Brasileiro para desarrollar las apuestas de carreras de caballos en Brasil. el recién elegido alcalde de acaPUlco, evódio Velázquez, ha salido en defensa del gran casino de la ciudad afirmando que los casinos pueden representar un atractivo añadido para los turistas. El alcalde, de orientación izquierdista, declaró que los casinos pueden generar los ingresos fiscales necesarios para pagar los programas de bienestar social y que se pueden usar para construir infraestructuras turísticas adicionales y mejorar la seguridad en la región. la sUPerintendencia de casinos de jUego de Chile (SCJ) ha sido objeto de numerosas críticas en el contexto de las nuevas normas que regulan el procesamiento y la concesión de licencias para casinos. Los operadores aprovecharon un reciente proceso de consulta pública para expresar sus temores y su enojo por las nuevas leyes cuando la Superintendencia recibió los comentarios del sector y del público en general en torno a las propuestas realizadas por el Ministro de Finanzas. existe Una creciente PreocUPación en PanaMá por el incremento de las tragaperras ubicadas en barrios de ingresos bajos, y los legisladores han admitido que son necesarias medidas urgentes para aplicarles una imposición fiscal más eficiente. el coMité de control del jUego de coloMbia tiene como objetivo aportar un nuevo empuje al sector de las carreras de caballos recortando los impuestos y ampliando las licencias. Las enmiendas a las leyes colombianas sobre las carreras de caballos recortarán los impuestos a solo un 1 por ciento, ampliarán las licencias durante 10 años y darán a las administraciones municipales locales más capacidad de decisión sobre el sector. según el Ministro de finanzas de albania, Shkelqim Cani, el comité parlamentario del país ha empezado a debatir nuevos cambios en la legislación sobre el juego que tienen como objetivo combatir las irregularidades económicas y la evasión fiscal. scientific gaMes ha concentrado sU sede central europea en Barcelona (España) y eliminará los puestos redundantes en Ámsterdam (Países Bajos) a fecha 31 de diciembre de 2015. Bally Technologies, ahora una marca dentro de Scientific Games, había inaugurado su sede central en Ámsterdam y una sala de exposición vanguardista en noviembre de 2013. Esta decisión representa la sexta reubicación de oficinas de la empresa en el plazo de una década. caMMegh, fabricante de las rUletas Más exquisitas del mundo, ha sido designada por MGM Resorts International para suministrarle sus insuperables ruletas Mercury 360 y sus pantallas Billboard a toda una serie de establecimientos de MGM Resorts en Las Vegas, entre los que se incluyen ARIA, Bellagio, MGM Grand Las Vegas, New York New York, Monte Carlo y The Mirage. 0 8 French company Pari Mutuel Urbain announced it will become the operator of horse racing betting in Brazil through the Brazilian Jockey Club (JCB). PMU, signed a partnership agreement with Jockey Club Brasileiro to develop horserace betting in Brazil. PMU’s subsidiary PMU Brasil has been created “to manage horse race betting on behalf of JCB, taking bets in points of sale, via the Internet and by phone, and to produce and broadcast live footage of horse races.” PMU's Chairman and CEO Xavier Hürstel said: "We are proud and delighted with this partnership with Jockey Club Brasileiro, which has given PMU access to the Brazilian market with the objective of boosting horserace betting and promoting Brazilian races. This agreement is the proof that PMU's expertise is acknowledged at an international level. This project is the largest we have ever launched outside of France and falls within the scope of our proactive international development policy, itself part of PMU 2020 plan." Carlos Palermo, President of Jockey Club Brasileiro added: "With this partnership with PMU we are entering in a new era for the betting activity on horse races in Brazil. I am convinced that PMU, thanks to its expertise and as the 3rd largest operator at a global level, will bring a more professional approach to the management of horse race betting in our country. For JCB, this agreement will promote the transfer of know-how with the train- ing of the Brazilian teams and bring new resources for the development of local bets." Brazil horseracing is run by jockey clubs, which own and operate their own track. Each club is allowed to run off site betting agencies in the area where they operate. Situated in Rio de Janeiro The Brazilian Jockey Club was established at the end of the 19th century. Pari-mutuel horserace betting in France is dominated by state company Pari-Mutuel Urbain which is made up of 59 horseracing associations. PMU is the leading pari-mutuel operator in Europe and the 3rd largest at global level, with close to 10 billion Euros in stakes in 2014. The PMU operates 365 days per year with a total of more than 17,000 races organised across the 252 French racecourses. As well as its domestic races PMU also offers an international option, to both promote French racing in other countries and to let French customers experience racing from other countries. Foreign races have proven popular with French customers. Through a number of agreements Brazilian racetracks are now being broadcast live around the world commingling local races into single pools betting which means that the industry could benefit from modern, global pari-mutuel industry standards. And those outside of Brazil can now bet directly on the outcomes of Brazilian horse racing for the first time. Mayor in favour of Las Vegas style gaming in Acapulco MEXICO The recently elected major of Acapulco, Evódio Velázquez has come out in support of large scale casino in the city saying that casinos could be an extra attraction to tourists. The left wing major said that casinos would generate the necessary tax income in order to pay for social welfare programs and would be used to generated additional tourist infrastructure and improve security in the region. He also promised that investors would be guaranteed tax incentives and legal safeguards over their investments. "Acapulco has an adequate budget if spending is handled responsibly,” he said and added that the extra revenue generated by casinos would be used to diversify the number of tourist attractions already on offer. Asked about the concerns generated by converting Acapulco to a Las Vegas type gambling destination Velazquez told Europa Press that: "There are clear laws in Mexico which can already pre-empt certain problems. . .” and went on to say that there were already clear anticorruption laws in place which allowed the government to trace the source of the investment in order to prevent money laundering. Casinos he said would be primarily aimed at tourists rather than locals. “We must educate locals that casinos are a tourist attraction. We cannot force locals not to play, that would violate their rights as citizens, but we should carry out a public awareness campaign so that they understand that casinos are a tourist attraction that will generate jobs. They must be seen not be seen as a place for locals.” The mayor also anticipated that a number of incentives would also be in place ahead of the government’s plans to change Mexico’s gambling laws. "We are going to open investment and will create a benefits package for those who believe in Acapulco and want to invest and create jobs here. There will be a package of tax incentives as well that will always be protected under law." Changes to Mexico’s new gaming laws will soon be up for debate in the Senate. Possible changes could see large scale casino complexes so called “Preferred Complexes” which would be allotted in tourist hotspots that are on the Riviera Maya. However the news has led to speculation that Las Vegas gaming could be permitted in tourist hotspots on the Pacific coast as well. G3Newswire SOUTH AMERICA NEWS www.g3newswire.coM gaMing board’s rUles Under fire The Chilean Gaming Control Board has come under fire over new rules for the granting of licences for casinos Chile - Legislation el eMerald casino de sUdáfrica, Parte del Caesars Entertainment Group, se ha convertido en el último cliente de DRGT. Con un contingente total combinado de 540 tragaperras de carrete y de vídeo de una amplia gama de fabricantes y 23 mesas, el Emerald ha instalado casi todos los módulos de sistema más recientes de DRGT. la coMPañía con base en hong kong Melcolot ha confirmado que «sigue interesada» en el proceso de licitación para operar un casino en el BCN World de Barcelona (España) a pesar de haber roto un acuerdo para presentarse a una licitación con Veremonte España S. L. delaware y nUeva jersey, dos de los tres estados de EE. UU. con un sector del iGaming regulado, han suscrito un acuerdo que les permitirá a los jugadores de Delaware participar en juegos de casino online albergados en Atlantic City. greentUbe, del novoMatic groUP, ha anunciado que Greentube Pro, la plataforma de marketing de Greentube de casino social privada que se suministra ya lista para funcionar, será la plataforma de casino social exclusiva para el Foxwoods Resort Casino. a PrinciPios de octUbre, sUzohaPP tUvo el honor de contar con el Ministro de Transportes de Ontario, Steven Del Duca, y el alcalde de la ciudad de Vaughan, Maurizio Bevilacqua, para unirse al equipo de SuzoHapp Canadá en la celebración de la ceremonia de inauguración oficial de sus instalaciones vanguardistas de 22 000 m² en Vaughan (Canadá). aristocrat ha sUscrito Un iMPortante acuerdo con Caesars Entertainment que supone la instalación de 200 juegos prémium a lo largo y ancho del imperio del juego de Caesars. Este acuerdo viene a complementar la base de instalación con leasing prémium ya existente de Aristocrat, y se trata del acuerdo único sobre ingresos recurrentes de categoría III de mayores dimensiones en los más de 60 años de historia de Aristocrat. el oPerador aUstraliano crown MelboUrne se dispone a añadir una torre-hotel de lujo de seis estrellas a su establecimiento de casino en Melbourne. El despacho de arquitectos británico Wilkinson Eyre se ha impuesto en el concurso convocado para diseñar el nuevo Queensbridge Hotel Tower y su correspondiente establecimiento anexo que estará situado en el área Southbank de Melbourne. el Proveedor de jUego de MacaU Paradise Entertainment ha instalado con éxito su Live Multi-Game (LMG) en el casino Lan Kwai Fong de Macau. La nueva zona de juego electrónico ha abierto sus puertas con 63 terminales de LMG donde se ofrecen seis juegos de bacarrá y Paradise Jackpot bajo un acuerdo de leasing. el gobierno de caMboya ha eMitido 10 nUevas licencias de casino, con lo que el total del país se incrementa hasta las 75. Ros Phearun, Subdirector General del Departamento del Sector Financiero dentro del Ministerio de Economía y Finanzas, reveló que la mayoría de las nuevas licencias estarán en el complejo costero de Sihanoukville. 1 0 The Chilean Gaming Control Board (SJC) has come under fire over new rules regarding regulations over the processing and granting of licences for casinos. Operators used a recent public consultation process to express their fears and anger over new laws when the board received comments from the industry and the general public, over recent proposals made by the Ministry of Finance. The legislative proposal, which will repeal the Supreme Decree No. 211 of 2005, was also posted on the SJC for consultation. The public consultation regards the recent enactment of Law No. 20,856, which introduces amendments to gaming Law No. 19,995. The amendments extend the municipal licenses until December 2017 and modifies the allocation mechanism for operating permits. This includes both the technical and financial parameters for licences made by future applicants. According to Enjoy in a written statement the new rules ignored the fact that investments had already been made by current operators and that the renewal of licences as laid out in the new law did not favour those operators which had already invested in Chile. Instead taxes had been added for the municipal localities where they are located which constituted “an alteration to the rules defined for industry investment.” This according to Enjoy could seriously “damage the property and interests of these companies.” Other land based operators joined suit with operators of the Monticello casino, the largest casino in Chile, arguing that the new law favoured new entrants to the market and discriminated against operators who are already in the region as it does not take into account “for the purposes of technical evaluation of the bids submitted, infrastructure and investments made by existing operators.” The company also argued that the new law discriminated against foreign investment as it established arbitrary requirements to “limit the participation of stakeholders who are part of foreign conglomerates, producing a perverse disincentive effect on the participation of large conglomerates in this industry.” The growing controversy comes after President Michelle Bachelet signed into law new regulations, which extend the licenses of the seven municipal casinos in Chile earlier this year. The new rules extend the licenses until December 2017 in the districts of Vina del Mar, Arica, Iquique, Puerto Varas, Coquimbo, Pucon and Puerto Natales, which all expire on December 31, 2015. However, once these licences expire the statute provides that from that date onwards, those municipalities will continue to be a home to a casino for a total of three periods of 15 years each and the new casinos will come under the supervision of the SJC. This will herald in a number of new large scale casinos especially as a number of the municipal casino licenses, such as the licence for Vina del Mar, are located in the most popular local tourists destinations. New rules seek to ban cash transactions in casinos ARGENTINA The deputy representing the province of Córdoba Diego Mestre, has put forward a bill which would only ban the use of cash in casinos and slot parlours in Argentina in order to curb money laundering and tax evasion. Instead only credit cards and debit cards would be permitted. According to Mestre’s proposals, Argentina’s anti money laundering laws would be amended so that they would incorporate new measures which only allow credit cards and debit cards in casinos and slot parlours. The use of credit and debit cards would be the only means of purchasing chips and betting in casinos, bet- ting shops, bingo halls, racetracks, and slot parlours throughout Argentina, he said. Speaking to local press Mestre said that the new law would safeguard against money laundering: “With putting the process within the banking system, the way of acquiring chips and betting, would be by informing the banking system who and how much is being bet. Today, casinos and the gambling business engage in financial activities in the context of entertainment, but they do not care who or where the money is coming from. Neither the state nor anyone knows for sure where they these funds end up which may come from all kinds of crimes, such as drug trafficking or arms dealing,” he said. Mestre’s proposals are the latest in a number of measures which seek to enforce stricter rules when it comes to financial transactions in casinos and other gaming establishments in Argentina. In May 2014 Deputy Juan Carlos Juárez introduced a bill into in the Buenos Aires Legislature which would prohibit cash betting throughout the province. The bill would make it obligatory for all slot parlours, casinos and lottery outlets to put the technology in place which would allow the player to make their bet: “via debit cards, credit cards and other forms of electronic payment.” In addition to imposing daily betting limits the initiative would also ensure that all prizes would be deposited into bank accounts directly and “under no circumstances shall be made in cash.” G3Newswire SOUTH AMERICA NEWS www.g3newswire.coM fears grow over slot nUMbers There is concern in Panama over the rise of slots located in lower income neighbourhoods with plans for tax hikes Panama - Legislation ParagUay - only one bid for caPital casino The Paraguayan Gaming Commission (CONAJZAR) has only received one bid during its latest tender process. The offer was made to run a casino in capital Asunción as part of the bid to operate a second casino in the city¬ according to the head of CONAJZAR Javier Balbuena. The official estimated that in about fifteen days, it would decide whether or not the license should be awarded. He said nine companies in all purchased the bidding terms and conditions, but when the opening of the bids was held on October 2nd, the only bid submitted was that by company Gloria Hotelería S.A which already operates a casino in the Hotel Guarani. "We are now in the process of evaluation of the documentation submitted. The ideal is that the largest number of bidders are always presented,” Mr. Balbuena said before pointing out that the lack of offers was due to the rigour and high standards demanded as part of the new bidding terms. "This is a different competition . . .We are providing a license, which should provide reassure to customers," he said. Mr. Balbuena went onto say that the commission is now in the process of evaluating the documentation and noted that recent tenders have also only attracted a small number of bids including the tender processes for the right to run both telebingo and quinela. The tender process for a number of new casinos has been fraught with difficulties and delays for many years, with three tender processes being abandoned. In 2009 and again in 2010 and 2011 CONAJZAR was forced to halt the bidding process over accusations of irregularities and other issues mostly revolving around the fact that bidders were not meeting the minimum requirements set out to by the gaming commission. UrUgUay - Us bets PerMitted at racetracks Betting on local pools at the Uruguayan racetrack of Maroñas and the racetrack of Las Piedras is now under way in the United States via The Latin American Racing Channel (LARC). It marks an important milestone for the Uruguayan horse racing industry as it seeks to expand its audience to the United States and it’s the first time that customers based in the United States are able to place their bets directly on the pari-mutuel pools from the Latin American racetracks. President of Monarch Content Management Scott Daruty welcomed the news and said in a statement: “For many years the Latin American Racing Channel has been working for bettors who are in the United States so that they would be able to place their bets directly on the pari-mutuel pools from racetracks of South America. We are very pleased that US bettors can now place commingled wagers directly into the pools of these Uruguayan racetracks.” Customers in the United States will be able to place wagers via Xpressbet a service which allows account holders to wager on horse racing through online, phone, and mobile devices. 1 2 There is growing concern in Panama over the rise of slot machines located in lower income neighbourhoods with lawmakers admitting that urgent measures are necessary to tax them more efficiently. According to local press reports, the state is currently unaware of the exact amounts which are bet via Type C slot machines located in slot parlours. This is because unlike slot machines located in casinos and categorised as type A in Panamanian gaming law, slot machines located outside of casinos are not connected to a central government controlled server. Under current rules slot machines outside of parlours pay a monthly fee of US$150 per machine, while slot machines in fully fledged casinos pay a percentage of their income. As result there is growing fear that the money generated by slot parlours could be being used for money laundering, according to sources in the gaming sector. Secretary of the Gaming Control Board (SJC) Eric Ríos told press that the government was working on a project to connect type C machines slot machines to the government controlled server. Mr Ríos said that the board was currently in the analysis stage and said that the system could be operational as early as next year. In 2012, the Gaming Board pulled 3000 slot machines out from circulation arguing that 4 of the 21 companies which had been authorised to operate were operating without a proper permit. However despite a number of measures aimed at reducing levels of problem gambling slot parlours have continued to grow and by 2013 there were at least 8000 slot machines located throughout Panama. In 2012 the board established new rules which imposed a US$10 thousand licence fee with operators authorised to operate from 15 to 75 slot machines on site which allowed for another expansion of the market. The expansion of slot parlours in poorer areas has been a growing cause for concern and there have been reports this year that the government had been poised to tackle the issue. This was after a number of statements released by the Gaming control Board that it considered Type C machines, to be the main causes of pathological gambling, since they are located in nearby low income neighbourhoods. Type C slot machines may only pay a maximum of US$200 per machine in prizes. In September it was revealed that the Commission of Economy and Finance in Panama’s National Assembly had begun the consultation phase in the first debate of the bill that will restructure the Gaming Control Board. New proposals seek to regulate casinos and gaming halls due to their proximity to local to communities, schools and churches. Gaming board seeking to revitalise horse racing sector COLOMBIA The Colombian Gaming Control Board is aiming to provide a new impetus to the horse race industry by cutting taxes and extending licences. Amendments to Colombia’s horse racing laws will cut taxes to just 1 per cent, extend licences for 10 years and give local municipalities more say over the industry. While other betting platforms such as lottery game Baloto or sports betting have tax rates of 32 per cent and 24 per cent respectively the short duration of licences granted to racetracks in the past, along with a high tax rate have meant that operators have been forced to make large investments with little time for returns. The industry was singled out for high taxes in the 1970’s and 1980’s with taxes ultimately reaching 30 percent which meant that a large number of tracks were forced to close. Since 1990 a number of attempts have been made to increase investment in the industry but new amendments now being put forward by Coljuegos are causing optimism that the industry could once more gain in popularity. Rules to ease the pressure on the industry were first introduced five years ago but could soon become reality according to Coljuegos with Law 179 which will give local authorities the autonomy to give the green light to horse race tracks for ten years with licences renewable for a further ten. According to Coljuegos a revitalised industry could generate around $3bn pesos for the health service. Gaming tax revenue in Colombia is destined for the health sector and currently makes up two percent of its budget In its heyday the horse racing industry employed over 40 thousand people in Colombia but has been sharp decline with a total of eleven tracks closing over recent years and there are now only a handful of thoroughbred breeders left. According to industry insiders tracks could follow the example of Mexico, where the industry has been successful in attracting younger people by incorporating shopping centres and in some instances nightclubs. Insiders also argue that the new is being put forward as a way to generate jobs and improve the local economy. G3Newswire EMEA NEWS www.g3newswire.coM tigre de cristal PriMorye oPen Melco International has opened the first phase of Tigre de Cristal, the first casino to open in the Primorye gaming zone Russia - New Operations das französische UnternehMen Pari MUtUel Urbain (PMU) meldet, dass es über die brasilianische Jockeyvereinigung (JCB) Anbieter von Pferdewetten in Brasilien wird. PMU hat einen Partnerschaftsvertrag mit dem Jockey Club Brasileiro zur Einführung von Pferdewetten in Brasilien geschlossen. der kürzlich gewählte bürgerMeister von Acapulco, Evódio Velázquez, hat sich zur Unterstützung eines Großkasinos in der Stadt bekannt und betont, dass Spielbanken ein zusätzlicher Touristenmagnet sein können. Der linksgerichtete Bürgermeister sagte weiter, dass Kasinos das zur Finanzierung von Sozialprogrammen erforderliche Steueraufkommen erwirtschaften und dazu genutzt würden, weitere Infrastrukturen für den Tourismus zu schaffen und die Sicherheit in der Region zu verbessern. die chilenische glückssPielaUfsicht (sjc) ist aufgrund neuer Bestimmungen bezüglich der Bearbeitung und Zuerkennung von Zulassungen für Kasinos in die Kritik geraten. Die Betreiber haben eine vor kurzem zur Einholung von Rückmeldungen aus der Branche und der breiten Öffentlichkeit zu den kürzlich vom Finanzministerium gemachten Vorschlägen durch die Aufsichtsbehörde durchgeführte öffentliche Anhörung genutzt, um ihren Befürchtungen und ihrer Verärgerung wegen der neuen Gesetze Luft zu machen. in PanaMa wachsen die bedenken wegen der steigenden Zahl von Glücksspielautomaten in einkommensschwachen Wohngebieten, wobei der Gesetzgeber einräumt, dass dringend Maßnahmen zu ihrer wirksameren Besteuerung ergriffen werden müssen. die kolUMbianische glückssPielaUfsicht zielt darauf ab, dem Pferdewettengeschäft durch Steuersenkungen und die Verlängerung der Zulassungen neuen Schwung zu geben. Durch die entsprechenden Änderungen an den kolumbianischen Rechtsvorschriften für Pferdewetten werden die Steuern um etwa 1 Prozent gesenkt, die Zulassungen auf 10 Jahre verlängert sowie den örtlichen Verwaltungen mehr Kompetenzen in Bezug auf die Branche eingeräumt. laUt deM albanischen finanzMinister, Shkelqim Cani, hat die Abgeordnetenkammer des Landes mit den Beratungen über neuerliche Änderungen an dem Glücksspielgesetz begonnen, die auf die Bekämpfung wirtschaftlicher Unregelmäßigkeiten sowie der Steuerhinterziehung abzielen. scientific gaMes haben ihre eUroPäischen Hauptsitze im spanischen Barcelona zusammengefasst und werden die überflüssig werdenden Funktionen am niederländischen Standort Amsterdam zum 31. Dezember 2015 aufgeben. Bally Technologies, jetzt eine Marke von Scientific Games, hatten ihre Firmenzentrale und den hochmodernen Ausstellungsraum in Amsterdam erst im November 2013 eröffnet. Der Umzug ist der sechste Standortwechsel des Unternehmens binnen einer Dekade. der aUstralische betreiber crown MelboUrne erweitert seinen Spielbankkomplex in Melbourne um ein Hochhaus mit einem Sechs Sterne-Luxushotel. Die britischen Architekten von Wilkinson Eyre haben den Architektenwettbewerb zur Planung des vorgesehenen neuen Queensbridge Hotelhochhauses und des ebenfalls im Southbank-Viertel von Melbourne gelegenen Spielbankkomplexes gewonnen. 1 4 Melco International has now opened the first phase of Tigre de Cristal, the first casino to open in the Russian gaming zone of Primorye close to the city of Vladivostok. Nearly 5,000 guests, including the governor of Primorye, visited the casino within the first four hours of its soft opening. Phase one of the project includes a hotel with 121 hotel rooms, seven food and beverage outlets, and three main gaming areas. Gaming is made up of 42 mass-market tables, 25 VIP tables, and 769 slot machines and electronic table games. The casino is looking to challenge Macau for players from China and Korea, although with 300m people living within a three-hour flight of Vladivostok, many more Asian countries will be targeted. Melco International owner Lawrence Ho, the main investor in the Russian project, got involved in the project in 2013 via his Hong Kong-listed Summit Ascent Holdings. Mr. Ho and his partners have vowed to invest US$700m in total, including a second phase currently scheduled to open in 2018. Eric Landheer, Director of Corporate Finance and Strategy at Summit Ascent, said: “Lawrence is very committed to Macau with the Studio City project and the other stuff he has going there. But it wasn’t a bad idea to diversify a little bit. Where we sit, we’re next to Japan, which has no gambling legislation passed so far. You’ve got South Korea talking about setting up a bunch of different types of casino resorts, but in reality they are ‘foreigneronly’ resorts, and they are entirely predicated on Chinese customers. We are in a different situation. We can welcome Koreans, we can welcome the Japanese, we can welcome the northeast Chinese, and we have our local Russian customer base as well.” Phase two of Tigre de Cristal will see 500 rooms added across two hotels, one four-star and one five-star. A further 500 slot machines will be installed alongside a further 100 VIP tables, 70 mass-market gaming tables, a shopping mall, food and beverage outlets; a spa centre; a nightclub; and conference and auditorium facilities. The phase two complex will be three times the size of phase one. Belarus Belarus, known affectionately as ‘the Russian Las Vegas’ has seen a flood of closures recently as Russian VIP players, hit by a downturn in the rouble, have stayed away from casinos in the capital of Minsk. 2015 has seen gaming floors go out of business at Bakara, Millennium, Mirage, Victoria and Zolotoi Arbuz. Industry sources believe that all but a few high-end casinos will close in Minsk. Located only one and a half hours away from Moscow by plane, Minsk had boomed following the closure of casinos throughout Russia in the summer of 2008 but now, the affects of falling oil prices and western sanctions, have seen the rouble half in value, sending Russia into recession. Portugal’s online framework edges step closer says NMi PORTUGAL NMi Gaming has announced that it has been chosen as a gambling technical system certifying organisation by the Serviço de Regulação e Inspeção de Jogos. The draft Legal Framework for online games in Portugal is still in a "standstill" position under the European Commission standard TRIS procedure ending 6th November 2015. To date only regulated and inspected land based games have been permitted in Portugal. The new online Legal Framework, defining multiple gaming categories in addition to technical requirements for online gambling systems, allows interested parties to apply for licences covering casino table games, bingo, sports betting, racing, and slots. NMi anticipate the opening of licence applications towards the end of the year. Julian Borg-Barthet, Business Development Manager for the NMi Gaming Division: "We are delighted to add Portugal to our accreditation list and look forward to this partnership going forward. Our clients rely on NMi being at the forefront of regulatory change and opportunity, and the invitation to enter the Portuguese market is just part of that commitment.” Andrew Rosewarne, NMi, Director of Gaming commented "Portugal is the latest major European country to go down the path of online regulation and NMi are already experiencing a high level of interest in certification for the jurisdiction. “Gaming operators and suppliers can't seem to get enough of our services at the moment. It's been a busy time for compliance with UK level 3 and Spanish slot testing, and NMi is pleased it has managed to maintain our usual high level of service to existing customers, in addition to assisting new customers left out in the cold late in the process." G3Newswire EMEA NEWS www.g3newswire.coM ‘end of insanity’ in albanian law The Albanian government is considering new legislation to curb ‘economic irregularities and fiscal evasion’ - or fraud Albania - Legislation das eMerald-kasino in südafrika, als teil der Unternehmensgruppe Caesars Entertainment, ist zum neuesten Kunden von DRGT geworden. Mit einer kombinierten Gesamtzahl von 540 Rad- und Videospielautomaten einer ganzen Reihe von Herstellern sowie 23 Spieltischen sind bei Emerald nahezu alle aktuellen Systemmodule von DRGT verbaut. die in hongkong ansässige Melcolot bestätigt, dass sie an dem Ausschreibungsverfahren für den Betrieb eines Kasinos in der BCN World in Barcelona, Spanien, ‚weiterhin interessiert‘ sei, auch wenn sie die Vereinbarung mit der Veremonte España SL für ein gemeinsames Gebot auf eine Zulassung aufgelöst habe. caMMegh, der hersteller der edelsten Roulette-Kessel der Welt, wurde von MGM Resorts International mit der Lieferung ihrer unvergleichlichen Mercury 360-Kessel und Anzeigetafeln an eine Reihe von MGM Resorts-Standorten in Las Vegas beauftragt, darunter ARIA, Bellagio, MGM Grand Las Vegas, New York New York, Monte Carlo und The Mirage. delaware Und new jersey, zwei der drei US-Bundesstaaten mit einer gesetzlich geregelten OnlineSpielebranche, haben eine Vereinbarung unterzeichnet, durch die Spielern in Delaware die Teilnahme an in Atlantic City beheimateten Online-Kasinospielen ermöglicht. greentUbe, aUs der UnternehMensgrUPPe Novomatic, meldet, dass Greentube Pro, die GreentubeVertriebsplattform für schlüsselfertige Kasinospiele auf mobilen Endgeräten (Social Casino) unter Eigenmarken, bei Foxwoods Resort Casino zur alleinigen Social Casino-Plattform wird. anfang oktober wUrde sUzohaPP die ehre der Teilnahme des für das Transportwesen zuständigen Ministers der Provinz Ontario, Steven Del Duca, sowie des Bürgermeisters von Vaughan, Maurizio Bevilacqua, gemeinsam mit dem Kanada-Team von SuzoHapp an den Feierlichkeiten zur offiziellen Eröffnung unseres hochmodernen über 2.000 m2 großen Betriebes in Vaughan, Kanada, zuteil. According to the Albanian Minister of Finance, Shkelqim Cani, the country's parliamentary committee has commenced discussing new changes to the gambling law, which aims to fight economic irregularities and fiscal evasion. According to the new changes, casinos will be located outside cities and only in certain tourist areas and they will be obliged to register all the players. Meanwhile, a person may be banned from entering casinos if his or her family makes a request. "Each casino will have its register of players, which will be located far from education institutions and religious communities," Mr. Cani added. Another important change is that the taxation for the licensing of casinos, which will vary from 400,000 lek (US$3,105) to 1 billion lek (US$7.76m) based on the activity of casinos. Through the changes, Albania aims to reduce irregularities in the sector, improve the regulatory framework by implementing an online monitoring system for casinos by 2016 and reduce any negative effects of gambling on society. The previous government demanded for casinos to be moved outside of cities and be placed in grouped locations. Part of the current government has also backed this plan, but there are those against the proposal, therefore all incentives have remained on paper. The Ministry of Finance says that a bill on gambling is under discussion. This bill aims at offering a full legal solution to the numerous problems associated with the present system, which begins with high level tax evasion and illegality and ends with negative social consequences as the result of the development of the industry without robust legislative boundaries. Albanian authorities have also published information regarding a two year operation code named “End of insanity” which aimed at cracking down on illegal gambling activities. From October 2013 until April 2015, 6,500 gambling activities have been inspected. Authorities have identified 1,709 legal violations as part of the operation. The Ministry of Finance, says that it has issued 144 fines against gambling activities amounting to US$720,000. During the same period, more than 1,500 illegal gambling facilities have been shut down and 1,149 slot machines have been seized. According to the Watchdog, activity has been suspended for nine licensed organisation, while bank accounts for 35 other subjects have been frozen. 20 subjects were also stripped of their licence and 40 casino owners have been criminally prosecuted. Bardhi Sejdarasi, adviser to the Minister of Finance, says: “For every violation that has been identified, a fine has been issued or a seizure has been carried out and the person has been prosecuted.” UK NetEnt recently signed a license agreement with gaming operator Gala Coral. After a successful integration process, a selection of NetEnt's games is now live and available in Gala Coral’s online casino network. “I am very pleased that we are launching a selection of our world-class games with Gala Coral’s strong brands and look forward to this important partnership,” says Enrico Bradamante, MD of NetEnt Malta Ltd and Chief of European Market Operations. aristocrat hat einen richtUngweisenden Abschluss mit Caesars Entertainment unter Dach und Fach gebracht, durch den 200 erstklassige geleaste Spiele über das gesamte Glücksspielimperium von Caesars verteilt werden. Der Vertrag ergänzt die bereits vorhandene Basis vermieteter hochwertiger Spiele und ist in der über sechzigjährigen Geschichte von Aristocrat der größte Einzelabschluss in der Umsatzklasse III für wiederkehrende Einnahmen. Evolution Gaming launches PokerStars’ live dealer for Italy der in MacaU beheiMatete Glücksspielanbieter Paradise Entertainment hat sein Live MultiGame (LMG) erfolgreich im Lan Kwai Fong-Kasino in Macau installiert. Der neue Bereich für elektronische Glücksspiele wurde mit 63 geleasten LMG-Geräten eröffnet, die sechs Bakkarat-Spiele sowie den Paradise Jackpot bieten. ITALY Evolution Gaming has extended PokerStars’ localised Live Casino offering with the launch of a full suite of Italian-focused live dealer games at www.PokerStars.it. die kaMbodschanische regierUng hat 10 neUe Spielbankzulassungen ausgegeben, wodurch die Gesamtzahl im Land auf 75 steigt. Ros Phearun, stellvertretender Generaldirektor der für das Finanzwesen zuständigen Abteilung des Ministeriums für Wirtschaft und Finanzen, hat bekannt gegeben, dass die Mehrzahl der neuen Zulassungen auf den Küstenferienort Sihanoukville entfallen wird. This latest introduction follows the launch earlier this year of two other Evolution-hosted Live Casino services for PokerStars; the brand’s dedicated Live Casino at PokerStars.com and its Spanish Live Roulette service at PokerStars.es 1 6 The new PokerStars.it live dealer offering includes Evolution’s Venezia Roulette, Ventuno (21/Blackjack), Punto Banco (Baccarat) and Casino Hold’em. Player choice is further extended by two PokerStars.it dedicated tables created by Evolution — one Roulette table and one Ventuno table. Both of these Italian dedicated tables are fully branded and match the look-and-feel of the dedicated environments already in operation at PokerStars.com and PokerStars.es. All the new PokerStars tables for Italy went live during the week commencing October 12, and all are served by Evolution’s teams of native speaking Italian dealers. Sebastian Johannisson, Chief Commercial Officer at Evolution, said: “PokerStars is committed to offering the best service and choice for its players. At the same time, as a massive global brand they need the highest levels of operational excellence and brand consistency across all territories. Evolution is delighted to be able to deliver the complete package at both dot com and country level.” G3Newswire EMEA NEWS www.g3newswire.coM drgt’s glittering eMerald jewel The DRGT systems success story continues in South Africa with the latest install at Caesars’ Emerald Casino South Africa - Installaitons Uk - caesars Uk aPPoints groUP oPs director Caesars Entertainment UK has appointed Tony Boyd as its new Group Operations Director in the UK. Mr. Boyd will be responsible for overseeing group operations across the UK, Middle East and Africa. Formerly Managing Director at London Clubs Egypt, Mr. Boyd joins the business with significant global gaming experience. He has held multiple senior positions for various industry operators including London Clubs International, Asia Pacific, and International Casino Services and most recently has been consulting for Royal Caribbean Cruises. Uk - new rendezvoUs brighton venUe director Caesars Entertainment UK has announced a series of new senior posts at Rendezvous Brighton casino. Headed up by new Venue Director George Gordon (pictured) and supported by Marketing Manager Roxanne Malan and F&B Manager John Higgin the new team bring 12 years’ of international gaming expertise to the table. Gordon, former General Manager of Gala casino in Bristol, is focused on returning Rendezvous Brighton casino to its former status as the number one gaming destination in Brighton. Uk - gaUselMann assigns new england role Sascha Blodau is new General Manager England for the Gauselmann Group, based in Germany’s eastern Westphalia region. He will be coordinating the business activities in the UK with immediate effect for the Executive Board of this family-run company. “We have been present in the UK for 15 years now. Especially in the last few years, the market there has become more and more significant for our company. It offers stable legal parameters and is currently experiencing a technological shift to video-based multigamers, which, in contrast to Germany, is not yet fully completed,” explains Chairman Paul Gauselmann. Uk - ainsworth aPPoints franz Plasser Ainsworth UK has announced the appointment of Franz Plasser as Sales Manager. Mr. Plasser brings a wealth of experience in international gaming to this new position. He has gained invaluable experience not just in slot machine sales in Europe and Latin America. The operations management he gained throughout the years naturally brings a closer understanding of operator and player needs as well. Robert Dijkstra, Managing Director for Ainsworth UK, welcomes Mr. Plasser to the team, stating, “Franz is an extremely focused and dedicated business professional. We are very pleased to have been able to gain a man of such talents for our team. We wish him every success.” 1 8 Emerald Casino in South Africa, part of the Caesars Entertainment Group, has become DRGT's latest customer. With a combined total of 540 reel and video slots from a wide range of slots manufacturers and 23 Tables, Emerald has installed almost all of DRGT’s latest system modules. By making the move from a Coin-based environment to Cashless Cards and using the latest drScreenMini 6.2” Player Tracking Touch Interface and Dual Slot Card Reader, Emerald Casino is now experiencing the benefits and efficiencies of implementing the DRGT drCashless solution on all slots. In addition to this, all 23 tables have been fitted with the drTable Manager solution, which includes a 15” Touch Screen Terminal fitted with a RFID Card Reader. The great advantage of this solution is that not only does this module allow live table results, but it also enables full Player Tracking and affords the Player the luxury of buying in directly at the table from their Cashless Account. This greatly speeds up transaction times, reduces table fills and credits and ultimately allows more time to play and invokes more gaming satisfaction with customers. Asked how long it took to install all of the DRGT modules throughout the casino, Charl Geyser, Managing Director of DRGT Africa, replied, “The change from a Coin environment to a Cashless one is never an easy process, but in saying that and adding the fact that there were over 80 different slots bases across the floor, we still managed to do the full installation in under two weeks. This included the data migration from their legacy system, which was seamlessly carried out in under an hour.” Feedback from Emerald Casino has been excellent: Paul Lingeri, Slots Manager at Emerald Casino, added, “The speed at which you can start playing is the edge it has over other systems. With the ability to just walk from one machine to another and transfer money to a machine in under six seconds, you have to love the system.” Marinda Gerber, the Cashiering Manager noted, “It is very quick to balance a cashier. It takes under five minutes. The drCage interface is extremely easy to use”. Jurgen De Munck, CEO and co-founder of DRGT, is rightly proud to thank and welcome Emerald Casino to the ever-growing DRGT customer base. He noted, “DRGT systems not only have a great positive effect on reducing ongoing costs, but also through the drPlayerTracking, drJackpots and drBonusing modules, we have the ability to help operators drive increased revenue. In support of this, we significantly reduced their IT Infrastructure and not only that, the move from Coin to Card has added so many efficiencies that the casino is now offering 24/7 gaming. The longterm benefits of using DRGT are very powerful.” GLI accredited to perform online gaming compliance PORTUGAL Accomplishing yet another company milestone, Gaming Laboratories International (GLI®) has been accredited by the Serviço de Regulação e Inspeção de Jogos (SRIJ) to perform online gaming compliance testing services in Portugal. GLI Europe and Africa Managing Director Martin Britton said, “We are pleased to be awarded the privilege to perform online testing services in Portugal. We have worked diligently with the regulator since the initial stages of the introduction of iGaming regulations in Portugal through to the stage of this recent accreditation. This latest accreditation enhances GLI’s value to our clients who are currently active in the iGaming space, many of which have expressed aspirations to enter the Portuguese market with GLI’s assistance alongside the extensive list of established jurisdictions GLI already tests them for.” GLI Vice President of iGaming Salim Adatia said, “Since 1996, GLI has provided independent testing and consultation services for emerging online gaming jurisdictions in Australia, Europe, Asia, Latin America and North America. In particular, GLI has certified many of the first online gaming systems to go live in regulated jurisdictions such as Alderney, Malta, Isle of Man, Gibraltar, Italy, France, Spain, Denmark, First Cagayan (Philippines), United Kingdom, British Columbia, Manitoba, Québec, Nevada and Delaware. Portugal is the latest extremely important regulated jurisdiction GLI proudly adds to its long list of approved iGaming jurisdictions it can test for and facilitate transfer of approvals to.” GLI works tirelessly to provide high quality iGaming and Information Security compliance testing and consultancy by maintaining world-class resources globally with requisite expertise and knowledge for every regulated online market where independent lab services are permitted. With more iGaming testing experience and certifications than any other laboratory worldwide, GLI remains the market leader and clear choice lab for the growing interactive gaming space. G3Newswire EMEA NEWS www.g3newswire.coM Malta – indUstry heavyweight joins odobo Former Managing Director of Inspired Gaming Group, Mat Ingram, is now heading up Odobo’s Content Strategy. Mr. Ingram brings 20 years of industry experience, most of which were spent in senior-ranking positions within gaming. Mr. Ingram’s early career focused on mathematics and engineering, a combination which would later provide him with the credentials to enter the gaming industry. Ashley Lang, Founder and CEO at Odobo, commented, “Our focus is on quality content and games that stand out in a crowded market. Mat is using his expertise to identify what operators and their customers want, delivering relevant and attractive content that drives player engagement. We’re proud that Mat has chosen to work with Odobo and we’re excited by his energy and ideas.” slovenia – interblock installs in new york Achieving another company milestone, Interblock is bringing electronic blackjack to New York State for the first time, with plans to install more than 228 incremental Organic ETG Blackjack stations on long term, multi-year deals. Interblock’s popular games, including roulette and baccarat, already dominate the New York gaming landscape, where there are approximately 800 recurring revenue stations currently in place at Resorts World New York and Empire City Casino at Yonkers Raceway. The upcoming installations bring the Interblock footprint to over 1,000 stations. “With recent new legislation and regulatory approval of blackjack clearing the way, Interblock is happy to partner with two premiere properties in New York to bring the first-ever electronic blackjack to players, and to usher in a new era in casino entertainment in the State,” said Rob Bone, Interblock North America President. The Organic Blackjack games coming to New York are the latest iterations in Interblock’s popular blackjack game. It features several efficiency enhancements in game speed, as well as multimedia innovations. Uk – ian chUter joins the Playtech teaM Ian Chuter, former group operations director at both William Hill and Betfair, has joined Playtech as a strategic advisor with a specific remit focusing on gaming, sports betting and M&A. Mr. Chuter, who has more than 25 years’ experience in the gaming industry, will join Playtech on November 2nd following a four and a half year period at Betfair where he was responsible for risk, fraud, payment, customer services and sports operations and was part of the management team that led the business to huge success during its biggest period of change. Shimon Akad, COO, Playtech, said: “Ian is one of the best operators in the business. He has a proven track record of managing large-scale transformational projects and delivering great success everywhere he has worked. We’re delighted he has chosen to join Playtech and I’m confident he will be an invaluable member of the senior management team as we continue to grow this incredible business.” intralot lifts off in new Mexico Greece’s Intralot has been selected by the New Mexico Lottery as its gaming vendor to provide its lottery central system Mexico - Lotteries Intralot, Inc., based in Duluth, GA, the North American subsidiary of Intralot Group, has been selected by the New Mexico State Lottery as its gaming vendor to provide for the implementation, operation and maintenance of the Lottery’s Gaming System including the lottery Central System and software platforms, terminal network, communications and associated gaming products. The terminal network includes 1,200 new, state of the art Photon lottery terminals. Intralot, Inc., was initially awarded a contract by the New Mexico Lottery in 2006 and is pleased to announce that it has again been named the successful vendor pursuant to the Lottery’s competitive proposal process. New Mexico Lottery Director, David Barden, added: “Intralot has been a valuable partner. Their technical capabilities and innovative games have The new contract is for a term of eight years and will begin November 22, 2015. Under the terms of the new contract, Intralot will continue to work closely with the Lottery regarding marketing, advertising and sales initiatives. Tom Little, President and CEO of Intralot Inc., stated “We were initially awarded a contract by the New Mexico Lottery in 2006. At that time we committed to the state of New Mexico to provide the Lottery with the very best technology and services. Having been awarded this new contract is a testament to the success of our endeavors resulting in a successful partnership with the Lottery. We are very pleased that we have been awarded this second contract to continue to deliver, along with our partners at the New Mexico Lottery, on our commitment to the State.” Spain Hong Kong-based MelcoLot has confirmed that it ‘remains interested’ in the tender process to operate a casino at BCN World in Barcelona, Spain, despite having severed a deal to bid for a licence with Veremonte España SL. Veremonte is reported to have walked out on the project having missed a second funding deadline and passing control of the project to the Catalan government. MelcoLot said that ‘due to the lack of basis of further cooperation,’ the two companies had opted to terminate the 50-50 joint venture. The joint venture had gone through to the second stage of the tender. “A notice of withdrawal from the tender process was sent to the Catalan government on October 8,” Melco informed adding that the joint venture ‘will be wound up in due course.’ Genesis Gaming launches Star Crystals on OpenBet platform UK Genesis Gaming is pleased to announce the launch of Star Crystals, a video slot game with a fun and friendly science fiction theme. Designed for both mobile and desktop use, Star Crystals is an All Pays (243 Ways) 5 reel game with multiple random features and a free spins bonus round. The game is available now on the OpenBet platform and is offered exclusively for Sky Vegas. “We are highly focused on pro- 2 0 allowed us to continue to expand our product offering with new and exciting games and distribution channels. With these new channels and games, we have increased our sales and player base without adversely impacting sales of other products. We very much look forward to continuing our successful partnership with the team from Intralot.” viding entertaining and engaging player experiences,” said James Watson, Director of European Sales. “This game has many quirky animated characters and several exciting features that only add to the enjoyment.” The focus of this fast and fun science fiction game is a galactic mission to find and protect valuable Star Crystals. This game will keep you entertained with three Base Game Features in the form of the Win Multiplier up to x5, Robot Added Wilds and Crystal Pick Credit Award that can be triggered randomly on any spin during the game. Three or more Scatters award 8 Free Spins with a x2 Multiplier and free Spins may be re-triggered with 3 Scatters for unlimited re-triggers. “This game has much to offer for both the casual and serious gambler,” said Scott Sims, Head of Global Design at Genesis Gaming. “It combines frequent modest wins with interactive, entertaining random features for casual players along with a bonus feature that can result in substantial wins for the serious gambler.” G3Newswire EMEA NEWS www.g3newswire.coM greentUbe seals its Unibet deal The first of two major announcements from Greentube sees the Austria-based company supplying content to Unibet Austria - Online Gaming belarUs – winbet eqUiPs egt for new casino The WINBET casino chain has once more showed its faith in Euro Games Technology, choosing the manufacturer’s latest products for its new establishment in Minsk. The first casino from WINBET in Belarus opened a year ago in the city of Gomel, where EGT became its main gaming equipment supplier, delivering 33 cabinets in its Premier and Vega Vision series, plus Cat 4 Cash jackpot system. The positive initial acceptance by local slot aficionados soon developed into a success story, persuading the investor to add 49 EGT machines this time at its new casino in Minsk. The recent purchase is of wider range of slots - P-24/24 Up and Vega Vision+ St with Premier Multi-3 gaming mix, Vega Vision Up, Cat 4 Cash jackpot cabinets, as well as of Vega R8 Roulette. All these products are recognisable by their vast multigame mixes, user-friendly interface and stylish appearance. Most successfully competing for player’s attention in the new WINBET casino are reportedly the automated Vega roulette with 8 gaming places, each equipped with a 22-inch wide-screen LCD-TFT touch monitor, and the cabinets from Premier series. From the multigame mixes stands out the Premier Multi-3 with its 39 different-themed titles and high resolution graphics. “WINBET are genuinely satisfied with the installation and EGT’s services. What is more, they are positive that our products are contributing directly to the development of their business in Belarus. Having in mind that our partner is an international chain of casinos and we work with them also in other countries, this assessment is even of greater importance to us. The local gaming equipment market is highpotential and having the WINBET successful installations in our track record will certainly present us with new opportunities,” stated Boyko Boev, person in charge of EGT Belarus. Uk - ProMotion for astra’s Phil bUrke Bridgend-based gaming machine manufacturer Astra Games has announced a key change to its management team. Business Development Manager Phil Burke has been promoted to Director of UK Casino and Export. Managing Director Zane Mersich explained the rationale behind the change, saying: “Phil has played a pivotal part in our casino and export sector business since he was first appointed back in 2008. Given the huge growth in this area of our activities, coupled with the ever-increasing demands and responsibilities it brings, we have decided to promote Phil to Director of UK Casino and Export. Phil’s contribution has been significant to date and he will continue to drive forward this area of our business.” 2 2 Greentube, the interactive business unit of NOVOMATIC, has confirmed the signing of a content agreement with Unibet. This significant content deal expands the market reach of Unibet by now offering NOVOMATIC’s interactive content. NOVOMATIC´s blue chip slot games such as Book of Ra deluxe, Lucky Lady´s Charm deluxe, Sizzling Hot deluxe and many more genuine slot classics are now available. Through this new partnership with Greentube, Unibet remains true to its corporate motto: ‘By players, for players’ by taking an active role in understanding what game content players want and by continuously exceeding their expectations. Maintaining its market leading position in the online space, Greentube further expands in this evolving gaming industry sector by welcoming this new complementary partnership with Unibet. Gernot Baumgartner, Head of Marketing and Sales, commented: “We are delighted about this partnership and are glad to make our exciting content available to Unibet’s customers. Unibet undoubtedly is one of the leading players in the industry and we are looking forward to a strong and successful collaboration. David Craeghs, Unibet’s product manager, added: “We are happy that we are in a partnership with such an established and globally respected industry player and are looking forward to launching a strong roadmap of games in the very near future.” France International Game Technology has announced its agreement with LUDI S.F.M. to provide IGT’s full suite of slot machines and systems in France. The agreement also includes legacy GTech machines offered by GTech France S.F.M, as well as systems that the GTech Austria legacy organisation has sold in France for the last 23 years. In addition, IMagine S.A.M, a LUDI associated company, will provide French customers with seamless support and service by leveraging legacy GTech systems experience. “This agreement is an exciting evolution in the close relationship between LUDI and the new IGT,” said LUDI CEO Willy de Bruyn. “By offering our customers a larger selection of high-performing cabinets, games and systems, as well as supporting those products, they can reap the benefits of tailoring their gaming floor and operations more precisely to their needs and their players’ preferences.” “This agreement demonstrates IGT’s continued commitment to the French gaming market, which is an important region for the Company,” said Walter Bugno, IGT CEO International. “It enables LUDI, a valued IGT distributor, to provide a greater choice of top-performing products and systems to customers, and provides clients with the additional benefit of LUDI’s direct connection with IGT, the world’s leading end-to-end gaming company.” Scientific Games centralises EMEA HQ in Barcelona, Spain SPAIN Scientific Games has centralised its European headquarters in Barcelona, Spain and will discontinue redundant functions at its Amsterdam, the Netherlands office by December 31, 2015. Bally Technologies, now a brand of Scientific Games, had opened its Amsterdam headquarters and a state-of-the-art showroom in November 2013. The move represents the sixth office relocation of the business in a decade. The Scientific Games facility in Barcelona is now the central hub for Europe, Middle East, and Africa (EMEA) sales, serv- ice, support, and manufacturing for the Company’s Bally, Shuffle Master, and WMS product brands. “Our business in the EMEA region is strong and growing. We are excited to have our EMEA operations centralised in Barcelona, where we have the proper infrastructure to support our customers, along with a world-class showroom to highlight our trailblazing product innovations,” said Marco Herrera, Managing Director of Gaming, EMEA for Scientific Games. “We are looking forward to bringing our talented teams from our legacy companies under one roof to enhance communication and leverage the combined knowledge of our strong product brands.” The company will maintain localised sales, field support, product support, and product development personnel across the EMEA region, including Austria, France, Germany, the Netherlands, Slovenia, South Africa, and the United Kingdom. Herrera leads Scientific Games’ EMEA team, along with Jon Lancaster, Executive Director of Sales, EMEA; Stelios Tsapatos, Europe Sales Director; and Wavell Alexander, South Africa Sales Director. Together, this seasoned team brings more than five decades of industry experience building deep customer relationships and helping casino operators leverage technology to grow their businesses. ROULETTE TABLES BLACK JACK TABLES PUNTO BANCO TABLES POKER TABLES ACCESSORIES PLAYING CARDS SEATING PST River Drive South Shields NE33 1LH, UK T: +44 (0) 191 456 6209 F: +44 (0) 191 427 1118 E: [email protected] www.pstseating.com G3Newswire NORTH AMERICA NEWS www.g3newswire.coM l’entrePrise française Pari MUtUel Urbain a annoncé qu’elle deviendra l’opérateur de paris hippiques au Brésil par l’intermédiaire du jockey club brésilien (JCB). Le PMU a signé un accord de coopération avec le Jockey Club Brasileiro visant à développer les paris hippiques au Brésil. Maire réceMMent élU d’acaPUlco, evódio Velázquez a manifesté son soutien à un grand casino dans la ville en affirmant que les casinos pourraient représenter une attraction supplémentaire pour les touristes. Ce maire de gauche a affirmé que les casinos génèreraient le produit fiscal nécessaire pour financer les programmes d’aide sociale et qu’ils seraient utilisés pour générer davantage d’infrastructures touristiques et augmenter la sécurité dans la région. la coMMission de contrôle des jeUx de hasard du Chili (SJC) a essuyé de nombreuses critiques au sujet de nouvelles règles pour traiter et accorder les licences pour les casinos. Les opérateurs ont exprimé leurs craintes et leur colère concernant les nouvelles lois par le biais d’une procédure de consultation publique récemment organisée par la commission afin de rassembler des commentaires de la part du secteur et du grand public concernant des propositions récentes émises par le Ministère des finances. aU PanaMa, on se fait de PlUs en PlUs de soUcis en ce qui concerne le nombre toujours croissant de machines à sous situées dans des quartiers à faibles revenus alors que les législateurs s’accordent sur l’urgence de prendre des mesures pour les taxer de façon plus efficace. la coMMission de contrôle des jeUx de hasard de Colombie vise à insuffler un nouvel élan au secteur des courses hippiques en allégeant les taxes et en prolongeant les licences. Des modifications apportées aux lois colombiennes sur les courses hippiques réduiront les impôts à seulement 1 pour cent, prolongeront les licences pour une durée de 10 ans et donneront aux municipalités locales plus d’influence sur ce secteur. Melco international a Maintenant entaMé la première phase de construction du Tigre de Cristal, le premier casino à ouvrir ses portes dans la zone de jeux russe de Primorié près de la ville de Vladivostok. selon shkelqiM cani, Ministre des finances albanais, le comité parlementaire du pays a entamé des discussions pour introduire de nouveaux changements à la loi sur les jeux d’argent qui vise à combattre les irrégularités économiques et l’évasion fiscale. scientific gaMes a centralisé son qUartier général européen à Barcelone, en Espagne, et cessera ses fonctions faisant double emploi à son bureau d’Amsterdam, aux Pays-Bas, à partir du 31 décembre 2015. Bally Technologies, maintenant une marque de Scientific Games, avait ouvert son quartier général à Amsterdam ainsi qu’une salle d’exposition moderne en novembre 2013. Ce transfert représente la sixième relocalisation de cette entreprise en dix ans. le Projet en sUsPens de 8 Milliards de dollars du Aquis Great Barrier Reef Resort, prévu au Queensland, est remis sur les rails après de nouveaux efforts de la part du gouvernement nouvellement élu pour encourager sa progression. Tony Fung s’était retiré du processus en février dernier après l’échec des discussions avec le gouvernement précédent du Liberal National Party. 2 4 caMMegh win Major vegas order durable bowls for the Mercury 360 wheels. Cammegh has received a spectacular order for wheels and Billboard displays from one of the US’ biggest operators Nevada - Installations When asked about the order, Andrew Cammegh, Sales Director at Cammegh said "We're extremely honoured to have won this order, as well as the confidence MGM Resorts has placed in us. Having exhibited at G2E for almost 20 years, and meeting the regulatory requirements for Nevada, we're very proud of this significant achievement." Cammegh, manufacturer of the world's finest roulette wheels, has been appointed by MGM Resorts International to supply their incomparable Mercury 360 wheels and Billboard displays to a number of MGM Resorts properties in Las Vegas, including ARIA, Bellagio, MGM Grand Las Vegas, New York New York, Monte Carlo and The Mirage. Andrew added "This is a substantial addition to our portfolio in Las Vegas and serves as a huge endorsement for our products in the US market. I'm sure this will help us continue to increase our market share not just in the Nevada, but the US as a whole." Cammegh had been in dialogue with MGM Resorts since G2E 2014, and during the course of the last 12 months has identified a specification for both wheels and displays suitable for this market sector, specifically highlighting large 32" double-sided screens and Cammegh's unique Voustone stable and Pictured with Andrew Cammegh at the G2E Las Vegas exhibition are Zachary Levine, Executive Associate, Gaming Operations, MGM Resorts International (left) and Cody Aughney, Sr. Business Analyst, Gaming Operations, MGM Resorts International, (centre). US Delaware and New Jersey, two of the three US states with a regulated iGaming industry, have entered into an agreement that will allow players in Delaware to participate in online casino games hosted in Atlantic City. The New Jersey Division of Gaming Enforcement said that it has approved Delaware Lottery’s use of online gaming content hosted on Atlantic City servers, with Scientific Games and Caesars set to deliver content to the Lottery. SG Interactive’s online casino games will be provided to the Delaware Lottery from servers located in Caesars’ data centre in Atlantic City, with those games only available to Delaware online gaming patrons. The agreement is the first time that online casino content has been shared between US states with regulated iGaming. Desert Diamond’s West Valley Casino picks Konami Synkros US Konami Gaming,’s SYNKROS casino management system has been selected by Desert Diamond Casino - West Valley, Arizona’s newest casino. Desert Diamond Casino - West Valley is owned and operated by the Tohono O’odham Gaming Enterprise, and is slated to open later this year with Konami’s SYNKROS as its central gaming enterprise management suite. Situated on 54 acres near Glendale, AZ, the interim facility becomes the state’s newest casino in the West Valley, with 1,050+ devices. “As construction continues to take shape at the property site, the technology and marketing tools we have available through SYNKROS will allow us the flexibility and control to empower West Valley for long-term success,” said Don Ayers, director of slots at Desert Diamond Casinos & Entertainment. “It’s just the beginning, but with SYNKROS at the core we have access to a number of important technology features down the road, like SYNKiosk and Advanced Incentives Bonusing.” West Valley is Desert Diamond’s fourth casino property. West Valley is set to launch SYNKiosk’s self-service enrollment stations, thereby allowing patrons to create and/or reprint a valid player loyalty card in under 60 seconds. The new resort also plans to introduce floor-wide community bonusing with SYNKROS’ SuperSeries systemdelivered themes such as Tomb Treader and Mustang Mayhem. G3Newswire NORTH AMERICA NEWS www.g3newswire.coM clarion laUnch MiaMi exhibition Clarion target the Who's Who of PanLatin American and Caribbean gaming in joint event with Urban Expositions Florida - Exhibitions faisant Partie dU caesars entertainMent Group, Emerald Casino en Afrique du Sud est devenu le client le plus récent de DRGT. Avec un total cumulé de 540 machines à sous à rouleaux et machines à sous vidéo d’un grand nombre de fabricants de machines à sous ainsi que 23 tables de jeux, Emerald a installé pratiquement tous les modules des systèmes les plus récents de DRGT. sitUé à hong kong, Melcolot a confirMé qU’il « reste intéressé » au processus d’appel d’offres pour gérer un casino à BCN World à Barcelone, en Espagne, malgré le fait qu’il ait rompu un marché afin de faire une offre pour une licence avec Veremonte España SL. caMMegh, fabricant des MeilleUres roUlettes au monde, a été chargé par MGM Resorts International de fournir leurs incomparables roulettes Mercury 360 et dispositifs d’affichage à un certain nombre d’emplacements de MGM Resorts à Las Vegas, dont ARIA, Bellagio, MGM Grand Las Vegas, New York New York, Monte Carlo et The Mirage. le delaware et le new jersey, deUx des trois États des USA avec un secteur régulé de jeux en ligne, ont conclu un accord qui permettra aux joueurs du Delaware de participer aux jeux de casino en ligne organisés à Atlantic City. greentUbe, dU groUPe novoMatic, a annoncé que Greentube Pro, la plateforme de marketing de casino social label privé clés en main de Greentube, deviendra la plateforme exclusive de casino social de Foxwoods Resort Casino. aU débUt dU Mois d’octobre, sUzohaPP a eU l’honneur d’être rejoint par le Ministre des transports de l’Ontario, Steven Del Duca, et le maire de la ville de Vaughan, Maurizio Bevilacqua, avec l’équipe SuzoHapp Canada Team à l’occasion de la cérémonie d’ouverture officielle de nos locaux modernes, grands de plus de 2 000 m² à Vaughan, au Canada. aristocrat a signé Un iMPortant accord avec Caesars Entertainment plaçant ainsi 200 jeux de location premium dans l’ensemble de l’empire de jeux de Caesars. Cet accord vient compléter la base déjà existante de locations premium d’Aristocrat et il représente le plus important accord sur les revenus récurrents de classe III dans toute l’histoire d’Aristocrat longue déjà de plus de 60 ans maintenant. l’oPérateUr aUstralien crown MelboUrne ajoute une tour avec hôtel de luxe six étoiles à son domaine de casinos à Melbourne. Les architectes britanniques de Wilkinson Eyre ont remporté le concours pour concevoir le nouvel Queensbridge Hotel Tower proposé ainsi que le domaine de jeux qui devra se trouver dans le quartier urbain de Southbank à Melbourne. Paradise entertainMent, le foUrnisseUr de jeux d’argent de Macao, a installé avec succès son Live Multi-Game (LMG) au Casino Lan Kwai Fong de Macao. Ce nouvel espace de jeux d’argent électroniques a ouvert ses portes avec 63 terminaux de LMG, proposant six jeux de baccara et Paradise Jackpot, dans le cadre d’un contrat de location. le goUverneMent caMbodgien a délivré 10 nouvelles licences de casino, portant ainsi le total du pays à 75. Ros Phearun, directeur général adjoint du service du secteur financier au Ministère de l’économie et des finances, a révélé que la majorité des nouvelles licences se concentreront dans la station balnéaire de Sihanoukville. 2 6 Clarion Events, which owns and organises a suite of world class gaming events including EiG, GiGse and ICE, the world's biggest gaming event, has confirmed the launch of Juegos Miami, a totally new event concept for the Pan-Latin American and Caribbean gaming industry. The event will take place at The Biltmore, Coral Gables, Miami from May 31-June 3, 2016. Explaining the background to and her aspirations for Juegos Miami, Kate Chambers, Managing Director responsible for Clarion's gaming brands, said: "We have been researching, planning and most importantly listening to all sectors of the gaming industry active in Pan-Latin America and the Caribbean for over a year about what they wanted from a gaming event. Based on that and in partnership with Urban Expositions, in which we are now a majority partner, we have created a bespoke event which reflects those needs. Logic may suggest that it should be a case of lifting a successful template such as ICE and recreating it in Miami – but that could not be further from the truth. Juegos Miami is a totally new concept whose foundation stones are relationship building and top level networking, set against a strong commercial backdrop." She continued: "The market has been extremely clear about the importance of attracting the key operators, the legislators, the big buyers, the busi- ness owners and their most trusted and influential decision-makers to a single prestigious event. We have received a very straightforward brief from our stakeholders and that is to create a branded event which is the Who's Who of Pan-Latin American and Caribbean gaming. Our challenge and that of our colleagues at Urban Expositions, is to deliver that brief and in the process satisfy the very specific needs of the industry that we serve." Julian Graves, Chairman of Clarion's gaming division stated: “It’s taken some time to arrive at this point but the simple fact was that Juegos Miami needed to be different. Our sole purpose is to bring the right people together, at the right time and in the right way. Launching another trade show, would have been a lot easier but it would not have met the needs of the business leaders I have been speaking with for over a year.” Looking ahead to Juegos Miami, Courtney Muller, Urban Expositions Executive Vice President added: “The industry has been asking for an event that will truly embrace the region and reflect an entire continent of gaming excellence. Pooling our respective skill sets, Juegos Miami will benefit from the marketing excellence, investment and organisational thoroughness that have become synonymous with our major global gaming events, not least ICE Totally Gaming and NIGA.” Canada Great Canadian Gaming Corporation has received the necessary governmental approvals for its acquisition of the assets and undertaking of Casino New Brunswick from Sonco Gaming New Brunswick Limited Partnership, as first noted on May 12, 2015. With this final prerequisite now completed, the acquisition was expected to close in October 2015. Greentube’s exclusive social casino platform for Foxwoods CONNECTICUT Greentube, the Novomatic Group, has announced that Greentube Pro, the turn-key private-label social casino marketing platform from Greentube will be the exclusive social casino platform for Foxwoods Resort Casino. By implementing Greentube Pro, Foxwoods Resort Casino will leverage the expansive library of games offered by Novomatic/Greentube. In addition, Foxwoods will benefit from Greentube’s advanced functionality and the ability to have a uniform brand presence on their social gaming site. “Foxwoods’ leadership in the gaming industry makes them a perfect home for Greentube Pro,” said Thomas Graf, CEO of Greentube. “We are proud of our alliance with Foxwoods and the Mashantucket Pequot Tribal Nation. We look forward to a long-term and mutuallybeneficial relationship.” Designed to enhance player retention and boost new player acquisition for land-based casinos, Greentube Pro integrates proven loyalty strategies with the mass appeal of online and mobile play into a custom branded experience. The platform is fully customisable, allowing land-based casinos to choose from Novomatic’s vast library of respected games as well as content from Greentube partners. Players can experience the casino’s brand anywhere they may be and on any internet-enabled device they prefer. “We are impressed by the quality of the Greentube Pro product line and are excited about working with Greentube to realize this shared vision,” said Felix Rappaport, President & CEO of Foxwoods Resort Casino. “This relationship marks an important transformation for the social gaming segment of our business and we are confident that the fundamental principles that make the Foxwoods brand so distinctive will continue to evolve.” sUzohaPP cUts factory ribbon SuzoHapp celebrated the official opening of its new Canada-based 22,000sq.ft. production facility in town of Vaughan G3Newswire NORTH AMERICA NEWS www.g3newswire.coM Canada - Components At the beginning of October, SuzoHapp was honoured to have the Transportation Minister of Ontario, Steven Del Duca, and The Mayor of the City of Vaughan, Maurizio Bevilacqua, join the SuzoHapp Canada Team in celebrating the official Opening Ceremony of our state of the art, 22,000 sq ft facility in Vaughan, Canada. As part of the SuzoHapp commitment to the customers in providing a competitive leading edge product, the facility has recently received a tremendous investment and for the past 10 months has been growing its Manufacturing facility and Development initiatives. This moves SuzoHapp forward in the ability to provide the latest banknote validation technology, the technology that helps governments keep counterfeit banknotes out of circulation and the users safe. The Group is looking forward to continued growth of its product lines within the increasing demand of the global Parking, Retail, Gaming and Transportation markets. The Bill-to-Bill Banknote Recycler and MFL Banknote Validator product lines are proudly designed and manufactured in Canada. Two product lines which have become industry standard and have set the bar high, especially when it comes to its reliability, performance and customer satisfaction. “We have cut the ribbon, marking our latest milestone in carving a solid foundation for our business to ensure our customers have a strong partner they can count on” explains Sim Bielak, Executive VP & General Manager, Global Bill-to-Bill Product Line. “We would like to thank everyone who has attended the event, including our customers, suppliers and the entire SuzoHapp team. It was yet another significant milestone for our business, with many more to come”. "The opening of SuzoHapp Canadian factory," comments Harald Wagemaker, SuzoHapp Executive VP Sales & Marketing of Gaming and Casino EMEA, " is a demonstration of the fact that SuzoHapp strongly believes in growth and continuous development. SuzoHapp is focused on its customers and aims to offer advanced solutions able to provide a real added value to the operators in our different markets.” Canada BMM Testlabs will create 1,000 full-time jobs during the next five years in the Greater Moncton area. Premier Brian Gallant and Martin Storm, President and CEO of BMM Testlabs, made the announcement at The Capitol Theatre in Moncton. "This is a historic announcement in terms of the numbers of jobs being created by the private sector in partnership with the New Brunswick government," Gallant said. "We are proud to partner with BMM Testlabs in creating 1,000 new good-paying jobs for the province. This is a game-changer for the province as we work to create more jobs for New Brunswickers in priority sectors, such as information technology." "BMM Testlabs is honoured to work closely with New Brunswick in this important initiative," said Storm. "BMM looks forward to building on its already substantial business in Greater Moncton, as we consider the city an ideal location to grow our Canadian presence." The 1,000 jobs that will be created include quality assurance testers, engineers, computer scientists, business development managers and project managers. The investment by the provincial government will contribute an estimated $75 million annually to New Brunswick's gross domestic product once all positions have been filled. Aristocrat inks landmark Caesars Entertainment deal NEVADA Aristocrat has inked a landmark deal with Caesars Entertainment that places 200 premium lease games across the Caesars’ gaming empire. The deal complements Aristocrat’s existing premium lease install base and is the single largest Class III recurring revenue deal in Aristocrat’s more than 60 year history. The installation marks the global debut of Aristocrat’s award-winning Arc Double and Behemoth cabinets, as well as the debut of the wildly popular Britney Spears Slot Game, which hit Caesars’ casino floors in August. Additional popular titles making a splash with players include The Big Bang Theory Slot Game and Batman. Ted themed slot games will roll out in December. “We are excited to partner with Aristocrat in the branded game space. We are continually searching for ways to innovate the gaming floor to deliver the best, most exciting experience for our players. These titles resonate with our guests and provide a premium gaming experience,” said Melissa Price, Caesars Entertainment Senior Vice President of Enterprise Gaming. “Additionally, we are thrilled to be the first gaming company to feature the Britney Spears Slot Game, launched in early August. Britney’s highly successful resident show at Planet Hollywood has brought a lot of excitement to that property and we have experienced that same level of enthusiasm for her slot game on our casino floors across the country,” concluded Ms. Price. Us - igt aPPoints david flinn as vP canada International Game Technology has appointed David Flinn as Regional Vice President, Canada. In this role, Flinn has responsibility for all facets of IGT’s product lines in Canada (excluding Ontario Lottery and Gaming interactive operations, which is supported in collaboration by IGT’s Interactive division) including casino and casino systems, video lottery terminal (VLT) and VLT systems, interactive gaming and traditional lottery. Flinn reports to Nick Khin, SVP North America Sales & Strategic Accounts, and Jay Gendron, SVP WLA North America. Us – aiga joins list of ice show sUPPorters The Arizona Indian Gaming Association (AIGA) has become the latest high profile non-profit organisation in the gaming space to give its support to ICE Totally Gaming 2016 (2nd, 3rd & 4th February, ExCeL Centre, London). Heralding the support, AIGA Executive Director, Valerie Spicer said: "We are very excited to be able to officially announce our relationship with ICE in the lead-up to our own EXPO at the end of October. ICE is widely respected throughout world gaming and it is the most appropriate event for us to expand the reach of Tribal Gaming into the international space." Us – interblock naMes gaMing service exPert Luxury gaming manufacturer Interblock has named gaming sales and service expert Todd Sims as the company’s new Vice President of Operations. Sims will be based in the company’s Americas’ headquarters in Las Vegas. Sims’ appointment is the latest in a string of high-profile executive positions the company has filled. “I had the privilege of working with Todd during our time together at Bally Technologies, where as Vice President of System Operations, he played a senior role in our global operations,” Interblock CEO John Connelly said. “As Interblock continues to expand globally, his experience in creating a cost effective service and logistics infrastructure, combined with a customer centric focus, will be critical to our success.” Us - aristocrat aPPoints Matt wilson Aristocrat has appointed Matt Wilson to Senior Vice President of Global Gaming Operations. Previously, Wilson was the company’s Senior Vice President of Sales and Marketing. In his new role, Wilson is responsible for the development and execution of Aristocrat’s global recurring revenue strategy in all Class III markets including oversight of North American gaming operations, which is a critical growth engine for the company. “Matt’s proven leadership and insight have been instrumental in driving Aristocrat’s recent momentum in the North American market,” said Aristocrat Chief Commercial Officer Maureen Sweeny. “His experience in the sales and marketing functions across the company’s major Class III markets in Australia and New Zealand, Asia Pacific and North America, have given him a deep understanding of our global growth opportunities. This experience uniquely qualifies Matt to spearhead our efforts as we look to build sustainable business models across the globe.” 2 7 G3Newswire ASIA & OCEANIA GAMING NEWS www.g3newswire.coM crown MelboUrne’s tower Plan Australian operator Crown Melbourne is adding a brand new luxury six-star hotel tower to its Melbourne casino precinct china - Paradise installs at lan kwai fong Macau gaming supplier Paradise Entertainment has successfully installed its Live Multi-Game (LMG) at Casino Lan Kwai Fong in Macau. The new electronic gaming area has opened with 63 LMG terminals, offering six baccarat games and Paradise Jackpot, under a leasing agreement. “Paradise is committed to meeting the needs of its customers, “said Jay Chun, Chairman and Managing Director of Paradise Entertainment. “We welcome the opportunity to work together with Casino Lan Kwai Fong to provide electronic gaming solution that is befitting the current casino landscape. We are confident that our solution will deliver incremental growth to the casino floor yield.” A representative of Casino Lan Kwai Fong, added: “We are excited to be partnering with the frontrunner of the ETG industry. We can leverage on Paradise’s solution to appeal to a broader mass market audience and to offer a variety of games that enhances our players’ experience.” Paradise has over 3,700 LMG terminals across 18 casinos in Macau. The company’s patent-protected LMG solution is a hybrid, live dealer technology with multi-table game offerings. Mr. Chun added. “There is certainly a pickup in momentum in the demand of electronic table game (ETG) in Macau. We hope our success at Casino Lan Kwai Fong will open up more deployment opportunities in the satellite casino market.” Paradise Entertainment Limited is listed on the main board of the Hong Kong Stock Exchange. The Group is principally engaged in the development, provision and sales of electronic gaming systems and the provision of casino management services. china – wynn rocked by inside jUnket job Hong Kong-based investment bank Daiwa Capital Markets has informed that up to $US258m has been stolen from a VIP room operator in inside Wynn Macau. Wynn Macau’s shares fell by nine per cent on the news casino. Daiwa said: “Staff at Dore Holdings, a VIP room operator in Macau, have allegedly fled with between HKD200m and HKD2bn.” Dore Holdings, the VIP operator at the centre of the scandal, has stated that the alleged theft is not directly related to the company. A Wynn spokesperson said: “The current reported concerns with respect to Dore, one of Wynn Macau’s junket operators, have no direct financial impact on Wynn Macau. Dore owes no money to the company and continues to operate in Wynn Macau. Dore is an independent, registered and licensed company operating a gaming promoter business at Wynn Macau the company hopes that all parties will be able to resolve their differences in the near future. The company will continue to monitor the situation” 2 8 Australia- Operations Australian operator Crown Melbourne is adding a luxury six-star hotel tower to its Melbourne casino precinct. British architects, Wilkinson Eyre won the contest to design the proposed new Queensbridge Hotel Tower and precinct to be located in Melbourne’s Southbank area. Situated in one of Melbourne’s premier living and leisure destinations and one of Australia’s prime hosting areas for international meetings and events, the proposed Queensbridge Hotel Tower will comprise a 388room, luxury six–star hotel and approximately 680 apartments. The hotel will feature a truly unique special event space and a publicly accessible restaurant, lounge and garden terrace at the top of the tower. The design also provides an active streetscape and public forecourt area with retail outlets and restaurants, which will become a new amenity for locals and visitors, connecting the ground floor of the building and hotel to the outdoors area. Crown Resorts Executive Director, James Packer, said: “Wilkinson Eyre have designed a beautiful and elegant building that is destined to be an important addition to the Melbourne skyline. Melbourne just keeps getting better as a city, but we can’t take this success for granted.” “A new hotel is the next evolution of Crown Melbourne. I am committed to this city and committed to keeping Crown Melbourne at the forefront of Australian tourism. A new Crown hotel means more rooms for interstate and internation- al tourists and that means more jobs for Victorians,” Mr. Packer said. Schiavello Group Chairman Tony Schiavello said: “It was a very competitive design process, with some of the world’s and region’s best known architects involved. The calibre of all five firms in the process shows how special the city of Melbourne is and its’ prominence on the world stage. This site deserves a truly special building and our vision is to create a landmark building that has international appeal, timeless form and design. We want to create a place that people are proud to call home,” Mr Schiavello said. Crown Resorts CEO, Rowen Craigie added: ‘‘The new luxury hotel addition to Crown Melbourne will have significant economic and employment benefits for Victoria with over 3,000 new direct and indirect jobs during construction and over 1,000 new direct and indirect jobs on an on-going basis after completion. The development will also assist Melbourne in attracting more high net worth tourists, reinforcing the city’s appeal as a destination for important international conferences, sporting and cultural events.” Paul Baker, Director Wilkinson Eyre said: “We approached this project with the ambition to create an elegant and timeless building that will become a new, world-class landmark against the Melbourne skyline. All across the world we are seeing cities embrace iconic developments as they vie for their share of international tourists. We are confident that the design of the proposed Hotel and the ’one of a kind’ offerings like the ’Sky Bar’ at the top of the tower will be ‘must see’ destinations in Melbourne. We are delighted to have been given the opportunity to design what we believe will be an outstanding addition to the world’s most liveable city,’’ Mr Baker added. Xin Gaming signs partnership agreement with Asia Gaming ASIA XIN Gaming has signed a partnership agreement with Asia Gaming, a leading gaming solution provider in Asia. According to the terms of the agreement, XIN Gaming will now distribute its fabulous range of slot games to Asia Gaming and its operators. Asia Gaming is one of the largest platform and game providers on the Asian market and its casino games are renowned for delivering an interactive and authentic gaming experience to players. Apart from offering a variety of live casino games, Asia Gaming also provides poker, slot games and P2P 3D games to international markets. Sky, Chief Executive of Asia Gaming, said: “We are very selective when it comes to choosing third-party providers. XIN Gaming has a thorough understanding of how to develop slot games that we believe our players in Asia will trust and be fond of. This is a very important partnership that will further strengthen Asia Gaming’s position within the Asian market, as well as the international one. We are very excited to add their quality games for our players to enjoy and, as a result, maximising every opportunity for our operators.” G3Newswire ASIA & OCEANIA GAMING NEWS www.g3newswire.coM savan vegas solicits for bUyer The Savan Vegas Hotel and Entertainment Complex, located in Savannakhet Laos is on the market Laos - Operations india – sikkiM licences sPorts-betting Sikkim, arguably one of the loveliest destinations in India, is a small state in northwest of the country, bordered by Bhutan, Tibet and Nepal – it is also expected to set up betting shops across the state in the very near future. The move will allow players to place bets on major international sporting events from within the state, a unprecedented move in a country that bans most forms of sports-betting and is in the grips of multiple match-fixing scandals. Since opening in late 2008, Savan Vegas has provided its surrounding region with a full-service casino and entertainment destination, a contemporary hotel complete with a spa and exercise facilities, a convention center and multiple food and beverage options. With steady VIP program play and walk-in customer base, the property presents a compelling investment opportunity. In August, the Sikkim Legislative Assembly passed the Sikkim Online Gaming (Regulation) Amendment Bill, 2015, allowing for the establishments of India’s first legal betting shops in the state. The move comes at a time when matchfixing in cricket tournaments are seldom out of the news in India. However, industry insiders who support legalising betting hail this as a step in the right direction. The bill, which is expected to be ratified soon, will allow private companies to ‘open centres for betting purposes.’ The activities will be conducted via the intranet (a private network). India has so far only allowed betting on horse racing, lotteries conducted by state governments and casinos in Goa, Sikkim and Daman and Diu. As the exclusive sales agent working on behalf of the Government of the Lao People’s Democratic Republic, San Marco Capital Partners (SMC) announced that it has issued a Solicitation of Interest inviting interested parties to participate in a competitive sales process for the purchase of the Savan Vegas Hotel and Entertainment Complex located in Nongdeune Village, Kaisonphomvihanh District, Savannakhet Province of Lao PDR. The Complex includes a full-service casino, a hotel and numerous entertainment and leisure offerings. The sale process is undertaken pursuant to the Law on Investment Promotion No. 02/NA dated July 8, 2009 and other applicable laws, regulations and decrees of Lao PDR. A copy of the Solicitation of Interest is available at www.savanvegaslaolimited.com. Persons interested in receiving additional information or participating in the sales process should complete and execute both the Expression of Interest and NonDisclosure Agreement annexed to the Solicitation of Interest and submit them to [email protected]. For Sikkim, with a population of a little over 600,000, betting is another way to attract tourists and earn revenue. In 2009, Sikkim became the first state to offer land-based casinos in India. In Goa, casinos are offshore-only and pay over Rs100crore in taxes to the government. Sikkim currently has two operational casinos in five-star hotels. So far, the state has issued licences to three companies as Sikkim gears up for a surge in tourism. The number of tourists went up from 4-5,000 to 12,000 per year with the opening of the state’s casinos. With this new law, Sikkim hopes to double those figures, though the real aim is to attract around 50,000 tourists a year, helped in no small measure by the opening of the airport in Sikkim, which will become operational by 2017. Companies have already started putting in place infrastructure for the new betting shops. Maarm International, one of the three licence holders, has targeted the MG Road in Gangtok. “We will start operating from a 6,600-sqft location once we get all the formalities cleared. Our target is the end of September,” says Manoj Sethi, director, Maarm International. The company has started a marketing campaign, putting up hoardings across the capital, Gangtok. Besides betting, the company intends to offer games such as poker, baccarat, blackjack and roulette. Sikkim has been preparing for the big gamble since 2008 when it first passed the Sikkim Online Gaming (Regulation) Act, which was planned for Internet betting throughout India. In 2009, Sikkim issued provisional licences to key players. “We wanted Sikkim to be the base from where websites could run online betting games and anyone from anywhere could play online,” said K.P. Sharma, Directorate, Sikkim State Lotteries. But last year the Home Secretary asked the state to revise its law and restrict its betting activity to the state. Since gambling is a state subject, Sikkim was allowed to commence activities, but websites could be blocked by other states. Also, the Reserve Bank of India indicated that it would not allow payment gateways to accept deposits on gambling websites. The best option for Sikkim, therefore, is to offer betting through gaming terminals in the state. 3 0 Queensland’s Aquis Great Barrier Reef Resort on track AUSTRALIA The stalled $8bn Aquis Great Barrier Reef Resort project earmarked for Queensland is back on track following renewed efforts by the newly elected government to encourage its progress. Tony Fung had withdrawn from the process in February following failed discussion with the previous Liberal National Party government. Treasurer Curtis Pitt has said the team behind the Aquis Great Barrier Reef Resort project has signed an agreement to re-enter the government’s integrated resort development (IRD) process. Mr. Pitt said: “Following the election, the Palaszczuk government sought to engage in positive discussions with Mr Fung and we welcome his company’s commitment to re-entering the IRD process. The IRD process is a rigorous way to protect the community’s interests and also evaluate Aquis’ credentials and financial capacity.” The proposal, to be located 13km north of Cairns and to be called Aquis Resort, would market itself to Chinese tourists and has pitched itself as being bigger than James Packer’s Crown casino in Melbourne. It wants to operate 750 tables and 1,500 slots at a resort that, if approved, would include nine hotels with 3,750 rooms, one of the world’s largest aquariums, a 25,000-seat sports stadium, 1,200 apartments and 135 villas, high-end retail shopping, theatres, a 13-hectare reef lagoon, 18-hole golf course, a convention and exhibition. Mr. Fung said of the development: “We remain committed to the Aquis Yorkeys Knob project as part of our overall strategic investment plans for Australia.” The government will now analyse a detailed proposal from Aquis when the government will execute an acceptance deed, which will commence the probity process. Mayor Bob Manning said: “Things seem to be heading in the right direction. But that’s today. Tomorrow and the day after, it must be kept on track. Time eventually kills everything, and time will kill a deal. The people have the capability, they have the desire, they have the will to invest, spread around Australia. The great pity is that now we have the Gold Coast and Canberra running ahead of Cairns when Cairns should have been ahead of both of those cities. It is clear to me that Aquis do have a broad-based plan for Australia. We are missing out on the start but we are going to be the flagship. But we need to get moving or it could slip away.” G3Newswire caMbodia adds 10 new licences The Cambodian government has issued 10 additional new casino licenses, increasing the country’s total to 75 ASIA & OCEANIA GAMING NEWS www.g3newswire.coM Cambodia - Regulations the National Workshop on Statistics of The Cambodian government has issued 10 new casino licenses, increasing the country’s total to 75. International Trade in Services (SITS), bank Director Chea Serey thanked the governments of Ros Phearun, Deputy Director General of the Australia and New Zealand for their assistance in financial industry department at the Ministry of improving Cambodia’s data collection. Economy and Finance, revealed that the majority of the new licences would be in the coastal resort “Perhaps next to Macau and Monaco, Cambodia of Sihanoukville. has the largest proportion of casino income to total international travel credits of any country in the “By the end of the third quarter of the year, we will world. In the case of Cambodia, income generated have 75 casinos operating in our country. In the by casinos from non-residents represents about third quarter, we licensed 10 new casinos. Most of 40 per cent of total international travel credit,” them are operating in Preah Sihanouk province she said. “Cambodia is the only country in the where the industry is nearly nonexistent,” he said. ASEAN and perhaps the only one in the world to “Our policy is to attract more investment, but we undertake a survey of casinos for travel credits are also careful for any investment in the gameven though casinos have been established in bling industry because it is different from other eight of the 10 ASEAN countries.” industries. Although gambling is good for investment, the government has a clear policy to govern Cambodia’s gaming tax revenue surpassed $12m the industry in order to both increase the national in the first half of 2015, representing a 20 per cent budget and also protect national security.” increase from the first six months of 2014. The Ministry believes this was driven by an increase He added that most of the new casinos would be in Thais crossing into Cambodia. Mr. Phearun said owned by Chinese investors. The National Bank of casino tax revenue collected is entirely dependent Cambodia said it would make its first attempt to on the situation in the border areas. collect accurate data from casinos. In a speech at china – dji to bring online booking systeM DJI Holdings, a licensed promoter and distributor of Chinese sports and welfare lottery products to third party retailers and direct to consumers, is partnering with Heilongjiang Sports Bureau to establish a joint venture. This will include, for the first time in a Chinese province, a Business-to-Business (B2B) online booking system for sports. Based on DJI’s technology, the system is expected to generate significant incremental revenue. Terms have been agreed with three of China’s largest online portals to sell and promote its B2B system from November 2015, giving it direct access to their significant customer bases. A full ecommerce platform for the HSB is expected to follow in 2016. Beyond the online booking system, it is expected that the HSB Joint Venture will have exclusive lottery contracts with HSB for its lottery distribution channels including its official web site (B2C), mobile platform (B2B), lottery stores (offlineto-online) and digital and physical scratch cards, and will be responsible for the introduction of new games. The development and support of the soccer industry in Heilongjiang, in parallel with China’s wider ambitions for its involvement in the sport, is a key aim of the HSB. AGEM MEMBERS NEWS MEMBERSHIP NEWS AGEM KEY BOARD OF DIRECTORS ACTIONS: l MEMBER PROFILE Company – AMATIC INDUSTRIES Web address – www.amatic.com AGEM Membership level – Bronze Member Company Description – AMATIC Industries supplies the global gaming market with state-of-the-art casino gaming machines with the MULTI GAME brand, Multiplayer Systems, Video Lottery Terminals, Jackpots, Casino Management Systems as well as Online and Social Gaming solutions. What new products, technologies or services will you introduce this year? – AMATIC Industries latest gaming solution is the PERFORMER GRAND ARC gaming machine – an ingeniously curved cabinet fitted with two or three 27” wide-screen monitors. When designing this new stand alone casino cabinet, the focus has been placed on maximum convenience for the player: The control panel has been designed in such a way as to allow players to relax more whilst playing – increasing game fun and wanting players to stay. Do you have any newsworthy events to share? – The G2E Las Vegas proved to be an excellent show. MULTI GAME represents a growing market in the United States of America. Visitors to this year’s G2E Las Vegas show had the opportunity to see just why AMATIC Industries is a pioneer in this sector. For the US American market, The AMATIC team is proud to be providing the terminals and system to link all the INAG technology together – so that INAG can provide a multiplayer card-based roulette solution. Forthcoming events / exhibitions (in the next 3 months) you will attend – AMATIC Industries will naturally be exhibiting at major international gaming shows. These include the BEGE in Bulgaria in November, the EAG in London in January and the ICE in London in February. Relating to the global exhibition focus, visitors can get the best overview of the size of AMATIC Industries and see the entire product and service range at the London ICE show. l l l l The process continues to finalise the technical standards governing variable-payback slots allowing for skill-based gaming and other new features. The Nevada Gaming Control Board convened a meeting on Oct. 9 with the AGEM working group. Following the meeting, an updated draft of the technical standards is being circulated and then a public comment period will ensue before the GCB acts for full adoption. Another state considering the variable-payback slots bill that mirrors SB9 from Nevada, is Pennsylvania. The State Legislature has set a hearing date of 19th November to consider HB 1423. In addition, online gaming in Pennsylvania is also being considered again as a way to address state budget issues. The Bermuda Casino Gaming Commission is initiating the regulatory oversight process from scratch as it prepares to award up to three casino licenses. The Commission’s Executive Director met with AGEM representatives at G2E to propose working with AGEM on the development of ‘best practices’ regulations that could serve as a unique model of industry cooperation and possibly reduce the regulatory burden on suppliers. Following G2E, AGA COO Ron Rosenbaum And Reed Expo SVP Ed Several reported on this year’s expo giving an update to AGEM members on the post show stats. The number of registered buyers was up 7.1% on last year’s figures, as were VIP’s – up 7.3%. Non-buyers were down, 5.1% and overall conference passes were also down 2.2%. The AGEM Endorsed Service Provider (ESP) Program is designed to offer member-to-member discounts on goods and services. Recently, two new companies - Gill’s Printing & Color Graphics and James Industry Research Group - have been added to the program. Details of other ESP vendors can be viewed on the AGEM website – www.agem.org EVENTS AND ACTIVITIES l The annual AGEM Cup Golf Tournament And Holiday Reception will be held on 20th November at DragonRidge Country Club, Nevada. Open to all members, the competition will consist of 20 two-person teams fighting for the AGEM Cup. All competitors will be welcome to attend the post-game reception. AGEM INDEX In September, the AGEM Index fell to 183.34, which represents a decline of 7.10 points (-3.7 per cent) compared to August 2015. This period represents the second consecutive monthly decline in value and the fifth monthly decline since the beginning of the year. Compared to a year ago, the AGEM Index fell 4.16 points (-2.2 per cent), representing the fourth year-over-year decline this year. During September, seven of the 13 global gaming equipment manufacturers reported month-tomonth declines in stock price, with four down by more than five percent. Of the five manufacturers that reported monthly gains in stock price, three were up by more than 10 per cent, with two reporting increases of more than 20 per cent. The remaining manufacturer, Galaxy Gaming Inc., reported no change in stock price from August 2015 to September 2015. AGEM is an international trade association representing manufacturers of electronic gaming devices, systems, and components for the gaming industry. The Association works to further the interests of gaming equipment manufacturers throughout the world. Through political action, tradeshow partnerships, information dissemination and good corporate citizenship, the members of AGEM work together to create benefits for every company within the organization. Together, AGEM and its member organisations have assisted regulatory commissions and participated in the legislative process to solve problems and create a positive business environment. 3 2 G3 Interview ARISTOCRAT TECHNOLOGIES Aristocrat goes ‘Big’ at G2E G3 interviews Aristocrat Technologies’ Chief Commercial Officer, Maureen Sweeny, at G2E as the company showed its most comprehensive range of Class II, Class III and systems products in its long gaming history In an industry currently obsessed with down-sizing, consolidation and cost efficiencies, at G2E Las Vegas, Aristocrat went in the opposite direction - it went BIG! Big game licenses, Behemoth gaming machines and as the third largest slot manufacturer in the world, Aristocrat showed that it has big ambitions too. Under a booth themed ‘Make the Big Play’ the acquisition of VGT by Aristocrat Technologies has propelled the company beyond its heritage Class III business, firmly into Class II and the Tribal Gaming market in the US. However, more impressive than sheer volume figures was the depth and diversity of the Aristocrat product portfolio as seen at the recent G2E exhibition in Las Vegas. As operators at G2E clamoured for variety and innovation to appeal to all player demographics, Aristocrat revealed an impressive list of titles, including: Game of Thrones, Downton Abbey, Ted, Dumb and Dumber, A Christmas Story and Man of Steel. These themes joined the existing line up of Sons of Anarchy, The Big Bang Theory, The Walking Dead and Britney Spears. Cabinet choice also expanded at G2E, with the Arc Single, Arc Double, Arc Wheel, Behemoth and Helix cabinets, giving players the most interactive, innovative game play on the market today. Such an impressive and wide-ranging portfolio takes enormous preparation, with Aristocrat having spent the last 12 months polling customers as part of its product planning process, with each region creating specific products for clients. Aristocrat has been assessing global 3 4 “Our focus is upon delivering what the market wants and investing in local designer talent, which is why we currently have studios all around the world.” market needs and investing in research and development right through to delivery. Speaking to Maureen Sweeny, Aristocrat's Chief Commercial Officer at G2E Las Vegas, she explained that such detailed product development demands meticulous forward planning, with Aristocrat currently working upon its fiscal 2017, having already mapped out the company’s 2016 roadmap. “We thoroughly assess the needs of the market and decide upon the product we need to build for the future, creating a portfolio of products to serve many different types of customer needs across multiple markets,” explained Ms. Sweeney at G2E 2015. “A great example is WonderWheels, which is a fantastic product for Aristocrat that is market leading in the US and most recently in Europe too, with Asia the next focus for us. Our focus is upon delivering what the market wants and investing in local designer talent, which is why we currently have studios all around the world. We allow each studio the space, dollars and freedom to create great games.” Maureen Sweeny, Chief Commercial Officer, Aristocrat We are looking at skill-based gaming and at systems that can drive online players back into the casino. Skill-based gaming is of great interest, but while we don’t have the technical standards at present, we are showing mock-ups to clients to see if this style of gaming makes sense to the operator and to Aristocrat. I think there will be a lot of ‘try and test and iterate,’ before skill-based really takes off, but it is exciting because it’s trying to offer a different player experience. Ultimately, we’re looking to solve the issues that are worrying operators right now and if skill-base plays a part in that then Aristocrat will be at the forefront of that development.” G3 Interview ARISTOCRAT TECHNOLOGIES Highlighting Aristocrat’s connection to global gaming markets, the Aristocrat team in Europe has recently swollen in ranks, adding a number of well-known and highly respected gaming executives to its roster. While others are downscaling in Europe, Aristocrat is investing in market specific talent. Ms. Sweeney explained: “We have been hiring talent from the industry who really understand the customers across a mosaic of markets. We see a real growth opportunity in Europe in which we are seeking to cover all markets. “Aristocrat is totally focused on games and clients,” continued Ms. Sweeney. “My background is from IBM, where everyday you wake up and think about your clients. We have made changes to personnel to enable us to know both our clients and the market more intimately. We recently hired Brooks Pierce in the US, as part of our customer focused approach. His unique skill set and insights will be valuable to our Americas and global strategy of delivering a broad portfolio of great performing games and cabinets as well as exceptional service to our customers. At Aristocrat, we create industry leading content, cabinets, social and skill products. We are a company that has not ‘thrown out’ what we are good at.” Some of the big themes from G2E Las Vegas centered around skill-based gaming, eSports, social games and the need to attract millennials. While these could potentially be seen as ‘off topic’ for a major real-money games developer, Ms. Sweeny pointed out that these are subjects that fall within the sniper-focused remit of Aristocrat. “We are already focused on the social gaming side of the business,” stated Ms. Sweeney, “but that doesn’t just mean online. We are looking at skill-based gaming and at systems that can drive online players back into the casino. Skill-based gaming is of great interest, but while we don’t have the technical standards at present, we are showing mock-ups to clients to see if this style of gaming makes sense to the operator and to Aristocrat. I think there will be a lot of ‘try and test and iterate,’ before skill-based really takes off, but it is exciting because it’s trying to offer a different player experience. Ultimately, we’re looking to solve the issues that are worrying operators right now and if skill-base plays a part in that then Aristocrat will be at the forefront of that development.” Asked why Aristocrat recently divested itself from its lotteries division, just as its competitors are consolidating around core lottery businesses, Ms. Sweeny pointed out the different approach Aristocrat is taking. “We are very clear that at Aristocrat we don’t want to be everything to everyone,” Ms. Sweeny underlined. “We have to ensure that we get a return on every dollar we spend on R&D and you can only do that as part of a very focused business. The market is hugely competitive and it’s not enough to take Australia-focused content and distribute those games globally, we have to develop products for local markets and local players. It’s an investment that demands focus and to achieve that we have to ensure that we concentrate upon our core competencies.” We understand operators’ are facing a hugely competitive market. That is why we are developing products for local markets and local players. It’s an investment that demands and receives our total focus to achieve, and we have to ensure that we concentrate on our core competencies to help our customers achieve their goals. 3 5 G3 Interview GAUSELMANN INDUSTRY SUMMIT Thinking outside the new ‘M-Box’ Now in its sixth year, the Gauselmann Industry Summit plays an important role in keeping operators informed of regulatory changes and presents the ideal opportunity for the Group to showcase its latest gaming portfolio Aristidis Tsikouras from GeWeTe with customer Elfriede Lauser. The Gauselmann ‘Industry Summit’ is an annual event that takes place in autumn, just before the company starts its sales campaign with its subsidiaries around the country. The latest summit took place in Frankfurt at the start of September. It is a combination of product display, panel discussions and presentations / information on key issues in the industry. Over 1,000 Gauselmann customers attended the event. The Gauselmann Group took the opportunity to introduce its latest cabinet to the German AWP market – the M-BOX. This cabinet is already known in the international gaming market as AVANTGARDE SLT or AURORA. It consists of two HD 27” monitors with a button panel. A coin elevator and banknote recycler are built in such a way that coins and notes can be entered and dispensed at the same level – a coin tray at the bottom of the cabinet is now a thing of the past. Visitors to the Industry Summit were given a chance to get to know the M-BOX – via Virtual Reality. Upon placing the 3D glasses on, one could delve into a 360 degree world in 3D where the M-BOX was introduced alongside several new games. The focus was on nature and sustainability as Gauselmann stated that the MBOX requires only half the amount of electricity compared with conventional gaming machines. A further product highlight was the Merkur Roulette that makes use of a real classic wheel for the German 3 6 Barbara Müller of adp Gauselmann GmbH. It could be possible to continue operating multi-concession arcades in Bavaria (max. machine 36) and Rhineland Palatinate (max. 48) from 2017 onwards. The state of Hamburg tried to reduce machines per concession - but failed. arcade market. The sports betting solutions were also on display, such as the Merkur BetBook. The latest games packages were introduced, including the Merkur Magie 2016 HD De Luxe and the Merkur Magie 2016 HD. Further Gauselmann subsidiaries exhibited at the Summit, including GeWeTe (showing the new Duplex Safe change machine). An innovative way to solve entry-control restrictionsfor arcades is called Face Check. Here the player’s face is scanned upon entry and compared with a data bank. A member of staff is informed when there is a match (or possible match) with a player who is banned. This method is reactive and so players are only approached Merkur Gaming’s Athanasios "Sakis" Isaakidis and Lars Felderhoff. if they need to be. As the vast majority of players have no problems with problem gambling, then they will not not be put to any inconvenience. They enter and leave as normal. The software is also used to estimate the player’s age to prevent minors entering the arcade. The latest generation of the Merkur Dispenser 100 – the Gold version – was exhibited. This is fitted as standard in the M-BOX. Gauselmann have produced well over 100,000 of this banknote recycler. The new version has new drive motors, more light guides and improved banknote acceptance rates. The presentations enabled visitors to keep up-to-date with industry regulations. In particular, the presentation made by lawyer Volker Nottelmann explained the latest legal stance concerning arcade laws. The industry is fighting hard against future regulations. For example, it could be possible to continue operating multi-concession arcades in Bavaria (max. machine number 36) and Rhineland Palatinate (max. machine number 48) from 2017 onwards. The state of Hamburg tried like Berlin to reduce the machine number per concession from 12 to eight - but failed. Youth protection /responsible gaming is being interpreted in different ways and at present the state of Hesse is leading the way with the required Sperrdatei (file of banned players). Gauselmann director Dieter Kuhlmann explained how to make best use of arcade management to secure a bright Paul Gauselmann with the M-BOX future. Holger Schwarze from adp Gauselmann and Matthias Wellenbrink focused on the restaurant/bar segment. Thomas Breitkopf, Head of the BA (operator association) looked at the future of commercial gaming, stating the following statistics: there are approx. 9,000 arcades in Germany. Around 200,000 AWPs are situated here, approx. 69,000 in the bar/restaurant segment. The industry pays an annual tax sum of about 1.8 billion euros. More than 70,000 people work in the industry (75% of whom are women). The industry has been offering qualified training positions since 2008. Kajo Wasserhövel (politician) gave a presentation called ‘The Industry 4.0’ – on how an industry should behave in order to be successful. The aim has to be to make gambling more socially accepted. The strategy is to i) be modern and optimistic, ii) work together in the industry to support common interests, iii) be seen as a partner for politicians, iv) maintain order, v) be socially active, vi) be able to easily explain the value-added of one’s product or service, vi) be active in associations, vii) be a partner for dialogue for science and social institutions and lastly viii) – not to complain too much. The guests were treated to a special evening with a 3course meal with an ABBA show. The Gauselmann Group clearly invests in this Industry Summit – and the response to it shows this to be money well spent. Jürgen Stühmeyer, Group Sales Director “The entire industry-political work is brought together under the umbrella organisation ‘Deutschen Automatenwirtschaft’ (DAW), that was founded by the main associations in 2013. It represents the interests of our market participants in a united voice. Thus, regular meetings take place where the industry comes together. We travel with the DAW in the German states to inform the local sections that represent the Association for AWP Operators (BA) and so represent the ideal, political, legal and economic interests of the industry.” At the Gauselmann industry event, G3 quizzed Jurgen Stuhmeyer about the origins of the Industry Summit... The Industry Summit was born six years ago. We traditionally always carry out our MMM events (Merkur Markt der Möglichkeiten – Merkur Market Opportunities) in autumn at our distribution subsidiaries. The Industry Summit has established itself right from the beginning for chosen customers as the exclusive opening event for the autumn exhibitions. Alongside the presentation of our new product innovations, the Industry Summit serves as a platform for political discourse and dialogue amongst colleagues, business partners and friends as well. The mixture of products, politics and party has made the Industry Summit a unique and coveted event. What importance does the Gauselmann Group place on the Industry Summit? Compared to conventional trade shows, the Industry Summit plays an important role for the Gauselmann Group for its autumn business focus. It is the event solely for our business friends. We have our biggest customers all for ourselves – the perfect framework to present our latest product highlights. Alongside our development, manufacturing and sales company adp Gauselmann, further Gauselmann subsidiaries such as MEGA and GeWeTe show their latest portfolio. 3 7 G3 Interview GAUSELMANN INDUSTRY SUMMIT The product presentation revolved mainly around our new top innovation – the M-BOX – this year. Yet novelties from other segments like the Feature Games Library Chip, the GeWeTe Duplex-Safe and the Merkur Dispenser 100 Gold or the Merkur Magic Event Portfolio also captured the imagination of our guests. Furthermore, an innovation of particular importance for the German market is a simple yet highly developed solution to maintain youth protection in the bar/restaurant segment by using a remote control. We were thus able to prove at the Industry Summit that we very much listen to our customers and the players to correspondingly develop and offer practically orientated products. “Complex regulations are yet nothing new. We know similar working conditions already from Spain where we have been active for many years where individual approvals for the AWPs are required.” crowning the summit. Why does the Summit take place in Frankfurt? We have fond memories of Frankfurt as the city where the IMA used to take place. Other reasons naturally play a role – the combination of trade show, hotel and event room is unsurpassable. Furthermore, Frankfurt is well connected, so easy to reach and offers an outstanding infrastructure. The mood at the event was very positive – both from Gauselmann employees as well as the visitors. Given the insecurities that the industry faces, how can this positive mood be explained? We have enjoyed this positive mood at each Industry Summit to date. Our customers look forward to seeing innovations that affect their daily business and listen to interesting presentations that cover subjects of future sustainability in a realistic way, independent of any theoretical restrictions. The Industry Summit visitors stem from our top customers who can estimate the working framework in our industry both very well and realistically. Another reason for the positive mood is naturally the evening event that offers a great show, 3 8 Can you explain how the industry works together to confront the political opposition? The entire industry-political work is brought together under the umbrella organisation ‘Deutschen Automatenwirtschaft’ (DAW), that was founded by the main associations in 2013. It represents the interests of our market participants in a united voice. Thus, regular meetings take place where the industry comes together. We travel with the DAW in the German states to inform the local sections that represent the Association for AWP Operators (BA) and so represent the ideal, political, legal and economic interests of the industry. The industry has had to adjust to setbacks in the past. How do the current challenges compare to those from the past? The sheer amount of threats was never so great than today to our business. The Gaming Ordinance, the Interstate Gambling Treaty, Amusement Tax, State Arcade Laws – that is all so much at the moment. Yet we will face the corresponding challenges step by step. We are getting indeed positive feedback and news just like in Rhineland Palatinate where the wish for a player self-ban has been confronted with a time-controlled player ban or play pause. We are still doing business in a satisfactory way – despite the many constraints and restrictions. For as long as people wish to gamble, they will gamble. Each state interprets the rules in a different way – sometimes each local authority. How did such complex market conditions come about? These complex market conditions are the result of our federal system. The states assumed the right for arcade law in 2006 within the Federal Reform. Whether this applies just to the AWPs or the locations is even today unclear. Such complex regulations are yet nothing new for the Gauselmann Group. We know similar working conditions already from Spain where we have been active for many years where individual approvals for the AWPs are required. One can and has to live with this – yet what is currently happening in Germany does not fit whatsoever with the notion of an open European and global market. The Industry Summit served to present your new M-BOX. The M-BOX is described as being a ‘quantum step ahead’. Please explain why. The M-BOX cannot be explained – it has to be seen! We had been planning the M-BOX in our minds for four years. The result is a very elaborate concept – that will turn the gaming industry on its head and set new standards. The two external monitors fit optically to the ‘Apple’ generation and is thus not foreign to anybody. The M-BOX has also undergone fundamental technical G3 Interview GAUSELMANN INDUSTRY SUMMIT Merkur Multi Mix that we know what the market wants and needs. The operator can influence the games package even more with Merkur Multi Mix as the package can be individually put together. You prove time and again with new innovations also with the games – such as ‘My Top Game’ and additional games that are enabled month by month. What role do the games / games packages play in the company strategy? The role content plays is immeasurable. Those who cannot deliver good games should not be active in the market. The games are of utmost importance as this is what the player spends his or her money on. When the games are presented in a great cabinet, then the chances of success are even higher. Yet no cabinet can be successful without good games inside. Our product range is particularly characterised by the quality and variety of games. 16 development teams around the world are continually working on game content so that we can offer the best games. And when the money management is under control, for example with the Elevator, Hopper Scale and Dispenser, then that is optimal. Your sports betting solutions were shown at the Industry Summit. Why is the Merkur BetBook ‘the ideal sports betting terminals for betting offices’? optimisations as well. The Industry Summit has shown that especially ladies are attracted by the linear design of the M-BOX. This is further proof for me that our latest cabinet innovations are so much different to what we have seen so far. The test results have proven this! The cabinet is the German version of the Avantgarde SL and the Aurora that we are selling in the international / British markets. We chose the name M-BOX for the German market as Merkur is the most popular gaming brand here. That explains the letter ‘M’ in the name. The Industry Summit placed its focus on nature and sustainability. Why? Right from the start, the underlying idea and premise for the M-BOX development as well as that of the Avantgarde SLT and the Aurora was to create a sustainable product. This innovative cabinet thus requires less than half electricity that comparable products in the market. Furthermore, the Gauselmann Group is one of the few companies that is certified with the internationally valid norm DIN EN ISO 14001:2004 in the fields of development, production and sales. Protecting the environment is an important part of our company philosophy. We are taking on a leading role in the industry by integrating environmental protection in our entrepreneurial decisions. This guiding principle was therefore the focus for this year’s Industry Summit. The M-BOX was presented in a very impressive way in a 3D show. How did this idea come about? How was it done? The Virtual Reality glasses are a fascinating technology that is growing in trend in the gaming industry. The Industry Summit gave us the perfect opportunity present the many M-BOX features with the same fervour and conviction as we developed it. Customer feedback confirms that Virtual Reality has enabled us to make the machine technology 1-1 tangible and understandable. We designed a detailed storyboard in advance and the creative implementation was principally carried out by the brand management team of adp Gauselmann GmbH. Gauselmann is the ‘by far most popular brand’ with ‘Merkur Multi’ in the bar/restaurant segment. Could you explain why? More and more suppliers are successful in legal action against the regulations. I can predict that there will a limited number of licensed companies for sports betting in the foreseeable future – but the number will not be 20. That is due to the good machines and the fact that the gastronomy (bar/restaurant) sector has always played a major role for us. The industry consists of two segments – bar/restaurant and arcades. Even though the bar/restaurant segment ‘only’ makes a quarter of the complete market – this was the mother of gaming operations. We have always placed a considerable part of our development efforts here as we continually want to play a major role in the bar/restaurant segment. We intuitively know what this segment is looking for. This focused strategy has proven itself successful and enabled us a high market share. We are continually working on new products for this market segment and showed once again at the Industry Summit with the As sports betting originally stems from ‘bookmaking’, we made use of this and called our solution Merkur BetBook that optically resembles an open book. The two monitors next to each other enable betting sequences to be shown in logical sections. Many things used in daily life are done this way, such as instruments in the car industry or having two screens at one’s work desk. We have created an innovative and new product with the Merkur BetBook that has been automatically accepted by betting customers. How do you view the further developments in the German sports betting market? How is the Gauselmann Group placed for this? Given the numerous disappointments in the German sports betting market, I cannot foresee its development any more. More and more suppliers are successful in legal action against the regulations. I can predict that there will a limited number of licensed companies for sports betting in the foreseeable future – but the number will not be 20. We can only show our true strengths when there is a legal platform for the German sports betting market. We cannot be the optimal player in this tolerated grey market that we currently have. We need firm working conditions and calculable competition. All has been in place for years now for this step but unfortunately we have been prevented so far. The Industry Summit has now taken place for the sixth time. Is this event now firmly fixed in the Gauselmann diary for the coming years? We actually make the decision year-on-year whether to continue or not. But I can reveal to you that the number six is not a good number to stop. The Industry Summit is very popular with our customers as there is only a set number of invitations. If such a platform has been created, then it should be used. That is why we have already pre-booked for next year. 3 9 G3 Interview GAUSELMANN INDUSTRY SUMMIT David Schnabel introduced Face Check at the Gauselmann Industry Summit Face-Check was revealed for the first time at the Industry Summit. G3 spoke to David Schnabel, Head of Responsible Gaming at the Gauselmann Group about this new development. The state-specific political working conditions are yet again bringing new challenges to commercial gaming in Germany. For example, operators in Hesse have been obliged by youth and player protection regulations since early 2014 to carry out entrance controls for every customer in order to check that the customer is at the legal age to enter and also compare data with the statewide player ban file. Such entry controls are now in the meantime legally binding in further states. This places operators in front of great technical challenges. Data protection is here one of the central themes. The solutions used in the state of Hesse, for example, requires checking all players in order to identify banned ones. advancement for the operator and player alike. Biometric processes check personalised features (thus without checking data on the person him- or herself) and these are non-transferable. These could be physiological or behavioural characteristics. The most important characteristics that can be checked by a machine are: finger print, facial features, iris pattern, retina pattern, hand vein structure, hand geometry, voice, signature, typing rhythm. The fingerprint sensors, face recognition systems, iris scanners, voice recognition systems and vein scanners are the ones that have established themselves in the market. Depending on exactness and user-friendliness, the systems are used in various application scopes. The typical results of properly implementing biometrics are an increase in security and ensuring more comfort of use. To ensure that a banned player cannot participate in gaming, then a comparison of personal data is made for each entrance without fail with the data of the blacklist. Face recognition systems have the further benefit over other biometric systems that they are contactless and fast; they are self-explanatory and also can be used in many further areas as an extension of existing applications that make use of photos or videos. That means that all guests – regardless whether they are banned or not – have to reveal their personal data on every arcade visit. That is why we are entirely convinced that modern face recognition systems will positively change the entry systems in arcades. This goes against the wish of many guests for anonymity and also their rights for data protection. The current method is also very arduous and susceptible to error. The required camera technology is integrated near the entrance within the arcade interior design, thus invisible for the players. Computer-based face recognition systems offer a much more promising alternative to the present way of control. The development of such systems have undergone a quantum leap in the past years and so made this technology available for more efficient control systems. That is why the Gauselmann Group has developed a variant as entry control for arcades with its Face-Check system with computer-based face recognition. This represents a maximum of comfort and technological Most players enjoy gaming without any problems – these people should not need to be checked at the arcade entrance. That seems to be a strong advantage of Face-Check. Is that correct? 4 0 The comparison of image data with the blacklist (ban file) happens ANONYMOUSLY with NO WAITING TIME and recognisable BARRIERS within a few seconds. The focus is on recognising banned players and implement- ing youth protection stipulations. Stigmatising the majority of players as potential problem gamblers then becomes a thing of the past. The personified player data remains absolutely anonymous and protected. Only guests are identified and approached that have asked to be banned and whose image data is saved in the ban file. Despite identification, the players’ names remain anonymous. How can you identify the players’ age? The facial identity software can undertake age estimation based upon the individual aspects / physiognomies and gender of the players. Age estimation is especially a good tool to support youth protection controls in the arcades. How does Face-Check work if a person covers their face, for example with a baseball cap?? The comparison of the biometric data follows independently of what the person is wearing and so enables secure identification of banned players who attempt to bypass their identity check by changing their visual appearance, for example with: l l l a beard headgear or other accessories. The precondition for the comparison with the stored image data is the recognition of facial patterns/expressions. If people enter the arcade and the Face-Check software does not recognises a facial pattern, then the staff is informed and the person involved is asked to pass by the camera area again to ensure a comparison can take place. G3 Interview NOVOMATIC GROUP OF COMPANIES Applying the right market formulas G3 seized the opportunity to interview Novomatic’s CEO, Harald Neumann and CTO, Thomas Graf, at the G2E show in Las Vegas, exploring the Group’s plans for the US market, its ownership of Casinos Austria and views on interactive expansion into both new and existing markets. Amid the amalgamations taking place in the gaming supplier businesses, the clamour for skill-based games, eSports and claims of a lack of innovation from some sections of the industry by operators at G2E 2015, there was a calm, rock-like stability about Novomatic. Posting record half-year figures just before the Las Vegas exhibition, Novomatic was a ‘safe island’ at the G2E show, a consistent and stable bet amongst an industry in the grips of transition. Speaking to Novomatic CEO, Harald Neumann and Chief Technology Officer, Thomas Graf, it’s clear that beneath the calm exterior, Novomatic is wrestling with those major issues affecting the gaming industry, but it is doing so in a considered and highly structured fashion. “The German street market is one example of the issues facing the business right now,” confirms Mr. Neumann of the shifting legislative environment in Germany that could possibly see the removal of over 100,000 machines in 2017. “Novomatic assembles machines in Germany at present and while we anticipate a reduction in the volume of machines assembled, we are increasing our operations business in the market. The acquisition of players is our focus, alongside a transition from predominately machine rental to an ownership model.” 4 2 “The biggest challenges we face in Europe are legislative in nature,” agrees Mr. Graf. “Changes in the legislation of gaming in The Netherlands, Austria and Germany in regards to online, lotteries, casinos and VLTs present challenges for Novomatic but also create opportunites. The duality of our business means that we are both producer and developer, which enables Novomatic to spread our interests across all gaming sectors. We have a very strong operations focus in Europe, recently expanding with the purchase of PlayNation in the UK and the acquisition of 40 gaming arcades in the Madrid market.” Casino slots, lotteries, online, sports-betting, multiplayers, street machines and VLTs are all integral components in the Novomatic portfolio of products. The breadth and depth of the offering enables the company to prioritise with pinpoint precision its focus at a market-by-market level. “In the US, we are concentrating our efforts upon the video gaming terminals,” states Mr. Neumann. “When you enter a major market as a newcomer you have to define where you’re going to achieve the greatest impact. You must also take account of local market legislation, where, for example, in most of the states in America a developer of machines can’t also be licensed as an operator. The reason this dual model is so successful elsewhere is that “Our feedback from the market is that customers are looking for alternatives. Many are looking at the changes from a security perspective, as some of the newly formed groups are carrying significant debt.” it provides important feedback as to the interests and habits of the players, which we incorporate in the development of new products. In the US, we have to take a different approach.” sense of PersPective Before joining the Novomatic Group of Companies in 2011, Mr. Neumann’s career history was focused upon the telecoms sector. Asked for his view on the recent spate of mergers and acquisitions in the gaming industry, Mr. Neumann states that he believes the changes present real opportunities for Novomatic. “I’ve personally witnessed G3 Interview NOVOMATIC GROUP OF COMPANIES the effects of M&A activity and consolidation in the telecoms business and seen just how many of those businesses went on to be successful in the future. It’s certainly something to watch very carefully.” “Our feedback from the market is that customers are looking for alternatives,” adds Mr. Graf. “Many are looking at the changes from a security perspective, as some of the newly formed groups are carrying significant debt and will need to service that debt for the foreseeable future. It’s an important consideration, especially when strategic views for most of those businesses are measured in the very short-term. When your goals are determined by the needs to service huge debt it changes your objectives too.” Novomatic, for all its colossal size and scale, is a familyowned business. The company has 23,000 employees, but a single shareholder. It’s for this reason that Novomatic has a different perspective. “We are focused on long-term results,” qualifies Mr. Neumann. “We are not driven by short-term profitability, something that is very important as stability in the gaming industry is a fundamental requirement for our customers.” As a gaming business, Novomatic has been a major player in the acquisitions and consolidations process Harald Neumann, Novomatic CEO “When you enter a major market as a newcomer you have to define where you’re going to achieve the greatest impact. You must also take account of local market legislation, where, for example, in most of the states in America a developer of machines can’t also be licensed as an operator. The reason this dual model is so successful elsewhere is that it provides important feedback as to the interests and habits of the players, which we incorporate in the development of new products. In the US, we have to take a different approach.” taking place in the gaming industry, but where Novomatic differs is in the type of acquisitions made, and the fact that it’s always Novomatic making them. “When we acquire a business it’s either to invest in a local producer and benefit from their market knowledge; or we buy into an international business with synergistic technologies that broaden our portfolio,” underlines Mr. Graf. “It’s the secret of our success in markets such as Germany, where we acquired businesses that provided both local and global expertise to the Novomatic Group.” “We have also helped those local businesses to survive,” adds Mr. Neumann. “Small businesses very often simply cannot afford the requirements that today’s industry demands in terms of R&D. Novomatic has over 1,000 software developers working for the company, which have helped each of those businesses to remain at the forefront of product development, while keeping their local market connections.” interactive by design It was indicative of the broad reach of Novomatic’s business that the biggest announcements at the G2E show in Las Vegas centred not upon the Group’s landbased business, but its interactive division. Greentube, a developer of Internet, mobile, PC and iTV content for 4 3 G3 Interview NOVOMATIC GROUP OF COMPANIES parent company, Novomatic, announced that its Greentube Pro, its private-label social casino platform, was to become the exclusive social casino platform for Foxwoods Resort Casino in the US. Shortly after the show, Greentube further announced a deal with Unibet to supply Novomatic’s interactive content to the Swedish online giant. Speaking to Thomas Graf about the growth of Novomatic’s interactive gaming division, he described the need for the company to play a role in the online gaming space. “When we started providing interactive content to UK customers, we quickly realised that while Novomatic was synonymous with quality gaming products on the land-based side, online customers had little to no knowledge of Novomatic. To create that recognition we would have to own the channels of distribution and supply content direct to operators, which led to our Malta licence and the acquisition of Greentube. We added a local operating company in Latvia to enter the B2C space, entering our first market, Italy, with AAMS approval and began directly competing with companies such as Lottomatica in their home markets.” What’s significant about Novomatic’s expansion into online is that the company has taken the same approach to Interactive development as it has taken to land-based 4 4 growth. It has acquired complementary businesses in local markets and leveraged the expertise of the wider group to bring platform expertise and market-leading content to local firms, which has expanded their market reach. Where Novomatic has needed key technology for expansion, the Group has acquired highly specific firms, specialised in delivering to the exact needs of their markets. The acquisition of BlueBat, a Vancouver-based social gaming and marketing specialist, at the start of 2015 is an example of Novomatic’s precision in selecting key partnerships to fulfil very specific roles. “We acquired BlueBat to add a crucial social media component,” agrees Mr. Graf. “We added Greece’s AdZorba Games, which specialises in social casino gaming apps for mobile devices to further complement Greentube’s social casino portfolio. We have diversified our online gaming platform, adding standalone products to create a truly diversified solution, including bingo, sports-betting and lotteries, alongside traditional casino games. We currently have three bespoke solutions under the Novomatic Sports Betting brand for retail, terminals and online.mobile, all of which are integrated into our B2B solutions.” doMestic Market Type the name Novomatic into a search engine right now Thomas Graf, Chief Technology Officer, Novomatic “In the US, you can either copy others, improve upon the copies of others or you can introduce your own concepts. Our belief is that for the locals market in the US, you don’t need bells and whistles, you need the right formula. If you look at the machines in casinos that remain on the floor year after year, nearly half of them are stepper games. The loyal casino players are conservative by nature and developing the right products for this market will not happen overnight.” G3 Interview NOVOMATIC GROUP OF COMPANIES and every first page result will return a story linking the company to Casinos Austria. The probability that Novomatic will own a controlling stake in Austria’s domestic casino operator by the time this article is published is extremely high. The fact that this is a story that dominates current conversation is unsurprising. Novomatic has been at loggerheads with the Austrian government about the casino monopoly controlled by Casinos Austria in the domestic market for the best part of four decades. The fact that Novomatic must now answer to a cartel investigation body concerning its acquisition of Casinos Austria shareholding is tinged with more than a little irony. As we head to print, Novomatic owns 24 per cent of OLG, the Austrian Lottery, and almost 40 per cent of Casino Austria. Barring any last minute interventions, Novomatic will bring its skills and international landbased operations know-how to support Casinos Austria in the very near future. “The European market has changed fundamentally in recent years, while Casinos Austria has existed in a protected environment,” states Mr. Neumann. “Our task over the long-term is to stabilise the business and bring the synergies of the Group and global expertise of Novomatic to bear on the Casinos Austria business, especially in the lotteries sector. We see great opportunities for the Austrian Lottery business, which has a great international image. “Our understanding of VLT products and markets will ensure that Austrian Lotteries can compete at the global level. To date, in their WinWin operations they have rolled out only some 700 VLTs within locations in Austria, despite having a 5,000 machine licence,” continues Mr. Neumann. “Novomatic has the experience, expertise and crucially the locations to maximise that opportunity.” continUed international growth Novomatic’s former brand statement, that it ‘leads while others follow’, prompted an interesting question at the G2E show. The company’s long-term view of market growth and expansion in the US has, to date, been slow and steady. While the fast and the furious have built growth based on debt, Novomatic’s long-term approach has been more tortoise and the hare. Winning the race in the US is about patience and market expertise, and we’re about to see big changes in Novomatic’s growth strategy for the US market. In the last 12 months Novomatic has formed a new US team, moved its headquarters to Illinois, (where coincidentally there are currently lots of skilled gaming people looking for employment in the Chicago area), and is building a support network across the US with a focus on distribution and licence acquisition. “If you look at the machines in casinos that remain on the floor year after year, nearly half of them are stepper games. The loyal casino players are conservative by nature and developing the right products for this market will not happen overnight.” “In the US, you can either copy others, improve upon the copies of others or you can introduce your own concepts,” states Mr. Graf. “Our belief is that for the locals market in the US, you don’t need bells and whistles, you need the right formula. If you look at the machines in casinos that remain on the floor year after year, nearly half of them are stepper games. The loyal casino players are conservative by nature and developing the right products for this market will not happen overnight.” But what is a certainty with Novomatic, is that it will happen. 4 5 G3 Interview INTERBLOCK A finger on the gaming pulse Interblock was almost unrecogniseable at G2E 2015, presenting its extraordinary Pulse with more stage presence, music, technology and entertainment than an Imogen Heap concert. G3 interviewed Global CEO, John Connelly about the major changes that have taken place over the last six months at Interblock. The name above the booth was the same, but everything else about the Interblock stand at G2E Las Vegas was different. A tour began with the Occulus Rift, whereby visitors slipped on the VR headset and were treated to an all-encompassing 3D flyby exploring the casino of the future as described by Interblock. It was - simply amazing. The Slovenia-based company is celebrating its 25th anniversary this year, but it’s in the last six months that Interblock has gone through the most profound change in its history. From the appointment of International CEO, John Connelly, at the ICE show in London to the launch of the stunning Pulse Arena at G2E Vegas, Interblock is an altogether different force in the gaming industry. Speaking to Mr. Connelly at the Sands Expo, he detailed the path the company has set itself upon and the journey it’s taking with its customers. “Joining the company in January, the first task was to address the infrastructure of the business, identify the KPIs by division and product life-cycle, evaluate budgetary requirements and solidify the global executive management team,” states Mr. Connelly of a programme that is already ahead of schedule. “The talent in this organisation is astounding, combined with decades of experience in multiplayer gaming; my job was to build upon that foundation, recruiting industry veterans from major gaming companies around the world to strengthen that mix.” 4 6 Mr. Connelly admits that Interblock has been fortunate in attracting the highest calibre of talent to the company, interested in working for a smaller private-enterprise within which change can be affected much faster and with greater impact. The significant level of consolidation taking place in the business at present has also helped Interblock attract a top-class roster of executive heavy-hitters. One of the employment statistics is especially interesting, wherein Interblock has multiplied the number of engineers it employs by a factor of five. “Our product portfolio has never been stronger,” underlines Mr. Connelly. “The combination of growth opportunities in new markets combined with new products on display here in Vegas, means this is a very exciting time for Interblock. We have the momentum to achieve our goals, we are dynamic and nimble and have the expertise in the ETG market to channel that innovation and monetise it through traditional tools and metrics.” The Interblock team now stresses the importance of ensuring the infrastructure around product creation and delivery is as important as the sale itself. The entire product life-cycle now goes through a thorough betatesting process and where products enter a market, Interblock is able to optimise its knowledge and expertise and tie innovation to strategic global initiatives. “We conduct upfront market research and undertake component GAP analysis to ensure that we maximise John Connelly, Global CEO, Interblock “Joining the company in January, the first task was to address the infrastructure of the business, identify the KPIs by division and product lifecycle, evaluate budgetary requirements and solidify the global executive management team. The talent in this organisation is astounding, combined with decades of experience in multiplayer gaming; my job was to build upon that foundation, recruiting industry veterans from major gaming companies around the world to strengthen that mix.” G3 Interview INTERBLOCK R&D spend,” describes Mr. Connelly. “Market penetration is a key strategic goal and an enormous opportunity for the company. Around 70 per cent of all casinos in the US have never placed an Interblock product. It’s a figure that presents a tremendous opportunity for the business.” One of the things that Mr. Connelly quickly identified, was that Interblock is a gaming brand focused on the ‘A’ category casino. The company supplied a premium gaming product for the highest level gaming operations around the world, which is, ultimately, a limiting factor. “We initiated a product segmentation strategy in the same way that Mercedes structures is car line-up,” explains Mr. Connelly. “Mercedes employs various levels of product segmentation, encompassing the C-Class, EClass and S-Class in its range while still providing the same level of quality and luxury associated with the brand. Interblock has expanded its product offering along the same lines.” Having opened offices in Sydney, Macau and Latin America this year with the goal of building the best team in gaming, Mr. Connelly describes 2015 as a ‘solid year.’ While the majority of time spent has been focused on infrastructure and the organisation at the global level, it’s obvious that the Interblock is now a highly attractive acquisition target. Questions about the possible sale of the business, however, are met with a typically enigmatic response. Mr. Connelly simply states that the owners of “The fact that it was a private business presented for me an amazing opportunity. This is a business that’s focused on the mid-term, as opposed to a quarter-by-quarter strategy, something that’s reflected in the decisions we have made in 2015.” the private business are open to any and all options that would bring long-term shareholder value to the company. “As a company, we will continue to operate with a sense of urgency, though we feel confident we’ll see significant growth in our market segment,” states Mr. Connelly. “Coming from such an amazing situation at Bally (John Connelly was formerly Senior Vice President of Business Development and Interactive at Bally Technologies), Interblock resonates the most as a brand that’s globally recognised. Our core product offering is viewed as one of the best in the business, yet the company is a private business, with tremendous opportunities to bring the best-in-class solutions on a global scale to the organisation. Just as importantly, we have an ownership structure that is willing and eager to both take the company to the next level and provide capital and resources necessary to achieve those goals.” Asked what attracted him most to the role with Interblock, Mr. Connelly is candid about the opportunity that the company offered, having looked across the global casino industry for his next role after Bally. “I couldn’t find a better positioned, highly respected, regulated and licensed gaming business in the world,” says Mr. Connelly. “The fact that it was a private business presented for me an amazing opportunity. This is a business that’s focused on the mid-term, as opposed to a quarter-by-quarter strategy, something that’s reflected in the decisions we have made in 2015.” Historically, Interblock as a company has been more focused on the sale approach to the market, which has been driven by cash-flow requirements. However, the ‘new’ Interblock is a company that is quickly evolving into a recurring revenue business as demonstrated by the most recent installations and soon-to-be confirmed installs worldwide. It’s a key success factor if Interblock is to maintain a market-leading position today. It’s another new direction that Mr. Connelly and his team are taking on a path that’s just as exciting as our VR tour - but where the 3D casino was a future space - this journey is very, very real. 4 7 G3 Interview IGT Hitting the target with fewer bullets G3 discussed the new player landscape with IGT’s CEO International, Walter Bugno, at the G2E show in Vegas. He mapped out the focus of the company into 2016 and discussed the amazing products brought to G2E 2015 in super-quick turnaround times. It’s a different business – that much was obvious from the IGT G2E booth in Vegas, whose sheer variety and spread of product innovation was overwhelming. While the name on the door is the same, the component parts of IGT have been rearranged to create an amalgam of GTECH and IGT that’s more customer focused than ever. “No one is meeting us at the show to discuss corporate structure,” pointed out Walter Bugno, International CEO of IGT, in answer to yet another question from G3 about the merger of the two companies. “If you walk the floor of the booth it’s obvious that the companies have come together,” he continued. “You see the innovation and you see the technology taking advantage of the library of games from GTECH and IGT, while the business culture continues to put customers first.” The products on display at G2E Vegas were testament to the immediacy of the collaboration between IGT and GTECH and the way in which the two companies, as one, have hit the ground running. “It’s amazing to think that the phenomenal products that we’re launching at G2E are the result of six months’ work between teams who had to mesh together immediately and despite the timescales involved, we have delivered,” said Mr. Bugno. Mr. Bugno said that there is still work to be done, but the direction that IGT is heading is already clearly defined. “We have a new set of tools in place to complete the circle; we have all the pieces, and over the next 12-18 months we are leveraging all the components to deliver the best results for our customers. On the show floor in Vegas, you can see omni-channel in action – platforms that players can use to access content on any device of their choice. IGT OnPremise goes beyond on-site options for players, with mobile devices integrated into existing casino management solutions, while Trend Cloud is a way of sharing a sports-betting device, telling you which games others are betting upon, and displaying the top games in bold, big fonts. It’s a fabulous way of capturing trends and delivering those to the player.” Skill-based gaming was the buzzword of the G2E show – 4 8 “We strive to understand where and on what device players want to engage, and that’s our theme. We are concentrating on what our customers want to achieve, and on giving the user the experience they want to play.” that and ‘New Millennials,’ a topic we raised with Mr. Bugno. “We will not focus on one concept. Our aim is to provide relevant content across all channels as defined by the player,” he underlined. “We strive to understand where and on what device they want to engage, and that’s our theme right now. We are concentrating upon what our customers want to achieve, and on giving the end user the experience they want to play.” The legacy of IGT as a North American company with a strong international distribution structure also continues, but it’s supplemented with the localised expertise of GTECH. “IGT was an organisation that exported its success in North America to international markets,” stated Mr. Bugno. “SPIELO, by contrast, was a small business, but it was localised and highly specific. We’ve brought these two elements together, creating both the scale to ‘go global’ and skills to ‘go local.’ I believe that’s a winning combination. Customer intimacy is where you play the game, which is about putting senior executives in front of the customer. It’s about senior level customer intimacy at the highest level.” In a changing landscape with constraints on operator budgets still affecting the market, suppliers must also change the way in which they innovate in the future. “My personal view is that there’s been too much focus on the concept of the replacement cycle,” stated Mr. Bugno. “Every year you work with the pieces put on the table in Walter Bugno, International CEO, IGT “IGT was an organisation that exported its success in North America to international markets. SPIELO, by contrast, was a small business, but it was localised and highly specific. We’ve brought these two elements together, creating both the scale to ‘go global’ and skills to ‘go local.’ I believe that’s a winning combination. Customer intimacy is where you play the game, which is about putting senior executives in front of the customer. It’s about senior level customer intimacy at the highest level.” front of you. Some of those are challenges, while others are opportunities. It’s not, however, about the volume of product in the market – it’s about adapting to local requirements. “Coming from SPIELO and GTECH, where the gaming R&D budgets were smaller, meant that we had to hit the bullseye more often with fewer bullets. As IGT, we’re continuing that deep research into how products perform and how they involve the player. We are maintaining our belief in thorough testing and trialing, to the point of returning to the lab for consideration and reappraising if that’s what’s necessary,” said Mr. Bugno. “Our motivation is to completely understand all our players for the benefit of all our customers.” G3 Interview NETENT Adding all the right ingredients It’s been a long wait, but NetEnt’s patience is paying dividends as its entrance into the US market, via New Jersey, has been swift and productive. Announcements are flowing since acquiring its licence and there’s more to follow according to Björn Krantz, Managing Director of NetEnt Americas Until recently, the US market has been a slow-burner for NetEnt, with the online gaming solutions provider appraising the market, attending conferences and gathering information as to the ‘tipping point’ that would see NetEnt entering the regulated US online market. Now that the time appears right and things have been happening at quite the pace. Speaking to Björn Krantz, Managing Director of NetEnt Americas at G2E in Vegas, previously Managing Director at NetEnt Malta, he explained that NetEnt had been waiting for the regulatory framework to formalise in the US before making the leap. “As a leader in regulated online casino markets, NetEnt has been closely monitoring development in North America,” said Mr. Krantz. “In mid-2014 we announced to the market that timing was right to intensify efforts to enter both the United States and Canada. We initiated the licensing process in New Jersey and handed our submission to the Division of Gaming Enforcement's (DGE) early 2015. It was,” underlined Mr. Krantz, “a major undertaking for all the key stakeholders involved in the process.” The effort proved worthwhile, however, with NetEnt receiving its vendor number by the end of the first quarter of 2015. Soon-after NetEnt signed a patent partnership with IGT, a cross-patent-licensing agreement that allows NetEnt to use all of IGT’s featured games patents when looking at the roadmap development efforts for North America. “The agreement with IGT allows us to capitalise on their technology assets and to focus our efforts on our New Jersey customer’s, ” said Mr. Krantz. “It has proved a very positive experience. Many of the US stakeholders closely examined the European online model, understanding the important role NetEnt has played in this space for the last 20 years. It was this awareness of the company and our best-of-breed product that has helped us to enter the US market.” NetEnt is a company that focuses on regulated markets, building its competence in Europe’s largest online gaming markets. US licensing is a big, complex process and it’s no small feat for an independent Scandinavian company to pass with flying colours on its first attempt. “I think it definitely helped that we waited to enter the market in New Jersey, rather than rush in before the market was properly regulated,” explained Mr. Krantz. “The maturity of the market has helped the discussion process and understanding of operators as to the value of our offer. They are interested in maximising the player experience, and this fits into our own strategy which is to provide the ultimate entertainment experience through our premium online gaming solutions. What exists today in New Jersey and what NetEnt brings to the table is a game-changer for this market.” At the beginning of September, NetEnt signed an agreement with Simulated Gaming provider, GAN, to supply its games through GAN’s virtual currency solution. “The agreement with GAN will allow landbased casinos in the US to introduce NetEnt’s online casino games to their player community ahead of possible state regulations,” stated Mr. Krantz. “The opportunity to build early recognition and loyalty regarding our best-in-breed gaming titles fits perfectly into our long term growth strategy in the US,” continued Mr. Krantz. “There is a positive growth trend in the past couple of quarters in New Jersey, and there are a number of online gaming bills being considered in other US states as well. Our cooperation with GAN positions us perfectly to capitalise on regulated market expansion as and when the legislation is passed.” Mr. Krantz hopes that the model established in New Jersey will become a blueprint for online gaming progress across the US. He also believes that NetEnt’s library of best-of-breed games prove the right formula for US players. “We believe that our content is the perfect fit for this environment,” commented Mr. Krantz. “We believe the needs of the European player are matched by players in the US and that the gaming offer, balanced between mobile and desktop, is what we feel is the current right mix for US players.” Björn Krantz, Managing Director, NetEnt Americas “I think it definitely helped that we waited to enter the market in New Jersey, rather than rush in before the market was properly regulated. The maturity of the market has helped the discussion process and understanding of operators as to the value of our offer. They are interested in maximising the player experience, and this fits into our own strategy which is to provide the ultimate entertainment experience through our premium online gaming solutions. What exists today in New Jersey and what NetEnt brings to the table is a gamechanger for this market.” “There are a number of online gaming bills being considered in other US states as well. Our cooperation with GAN positions us perfectly to capitalise on regulated market expansion as and when the legislation is passed.” 4 9 Review G2E VEGAS 2015 Roulette Technology Center has been created with this in mind. Our service center allows operators the peace of mind in knowing that their wheel is always operating at peak efficiency – saving them time, money and unnecessary worry. We want to keep every customer fully operational and generating revenue.” Services at the RTC include number and pocket repair, electronic repairs, part upgrades, wheel testing, evaluations and more. Through floor-to-ceiling glass walls, visitors to the facility can view the technicians as they work through the various stages of refinishing and testing. This illustrates to customers how each wheel part plays its role before the device is completed for return to the casino. An intriguing prototype, shown for the first time at G2E to gain feedback from visitors, was a new multi-player island that featured fixed tablets which can be linked to live or RNG tools, and can also be used on a bar-top. The tablets are fixed to the surface as many jurisdictions do not allow the untethering of tablets for betting purposes, having prescribed dedicated gaming zones. The prototype is a great looking workaround that provides the elegant functionality of a tablet, within the constraints of local regulation. WHEEL-CENTRIC VIEW OF WORLD The manufacture and sale of roulette wheels is highly regulated, but when the wheel leaves the factory with the TCSJohnHuxley name inscribed upon it, the company can’t control how that wheel is cared for beyond the sale. For operators taking advantage of the RTC service, TCSJohnHuxley will swap out the wheel on the floor, test the wheel, refurbish were necessary and bring the wheel back to peak performance, which means no drop zone bias, giving operators complete visibility of the wheel. And it’s not just a service for its own wheels, TCSJohnHuxley can refurbish the wheels of other manufacturers too. For complete visibility into wheel data and statistics, the RTC also leverages TCSJohnHuxley’s advanced GFL Optmisation module, which is part of the Gaming Floor Live platform. Drawing on detailed Wheel analysis reports concerning wheel integrity and performance, the RTC is able to provide customers with accurate wheel insight that can be used to improve the device and business. All spin data downloaded from the wheel is encrypted using AES Encrypted files – the same method of encryption used by the US government – and is transferred to an encrypted repository, with limited access rights. Tracy Cohen and Todd Cravens at G2E 2015 TCSJohnHuxley put the roulette wheel at the heart of its G2E Las Vegas presentation with brand new services Backed by over 40 years experience in manufacturing the most random and secure wheels on the market, TCSJohnHuxley launched its newest service solution at G2E Las Vegas, the Roulette Technology Center (RTC), a state-of-the-art facility in Las Vegas dedicated to the full refinishing, rebuilding and testing of wheels. Accessible only by authorised personnel and regulators with scheduled appointments, the RTC is a highly secure facility. Skilled, factory-trained technicians, who are experienced in wheel 5 0 maintenance best practices, ensure that wheel repairs and upgrades are conducted securely and to the highest of standards. Whether a customer requires monthly or weekly wheel maintenance or they’re looking to upgrade or rebuild their existing wheels to match the level of TCSJohnHuxley’s latest product offerings, the RTC uses the most advanced materials and procedures to deliver outstanding performance. Todd Cravens, TCSJohnHuxley’s CEO of the Americas commented: “Roulette wheels are paramount to a casinos business. Strict regulations are in place regarding the manufacturing of the devices, however, when a wheel is delivered onto a casino floor, it’s possible for any number of staff to come into contact with it and unintentionally alter its performance. The “We are very passionate about roulette wheels at TCSJohnHuxley,” underlined Mr. Cravens. “There is no regulation as to the maintenance and refurbishment of roulette wheels, but the way a wheel looks is 10 per cent of the refurb process, whereas 90 per cent is focused on the running of the wheel itself. “We have developed new ways to test wheels and have patents pending for these processes,” described Mr. Cravens. “We measure tolerances using statistical analysis, ensuring integrity of the wheel to the finest tolerances. A roulette wheel is a Random Number Generator, but there are no regulations on the continued maintenance of that RNG. We think there should be regulation in this area and we think we need regulatory standards.” It takes TCSJohnHuxley around two weeks to complete a refurb, with them keeping an online Review G2E VEGAS 2015 repository to enable easy tracking of all the wheels that have been sold and refurbished over the last decade. “We have all the data about our wheels, so that we can discuss the assets in detail with our customers,” stated TCSJohnHuxley’s TracyCohen. “When you add our GFLproduct to this with its indepth analysis, we now have a unique set of tools that can remedy any issues.GamingFloor Live is not just about new technology, it is an enabling technology for our traditional products too, such as wheels, that allows operators to better understand all the gaming offers on their floor.“ “The average roulette wheel spins the equivalent of 900 miles a month in a casino,”added Mr.Cravens. “Just like a car, that kind of milage needs maintenance. The question is - who spots that need first, the operator or the player? Whether you’re looking at sections or dead pockets, if it’s the player that finds out the wheel has an issue, it could be very costly indeed.” Continuing the car theme, TCSJohnHuxley also launched its Roulette Wheel Configurator at G2E, which is akin to car websites that let potential owners configure the exact specification for their vehicle and is available through the TCSJohnHuxley website. This new tool, which is currently available for the Saturn range of wheels, allows customers to build their own device by selecting from a range of finishes and components. It’s now easier than ever to visualise colours, designs and textures by browsing through a selection of veneers, finishes, turret styles and separator rings. This user-friendly tool’s graphics perfectly illustrate the finished wheel so that, once the viewer is satisfied with the selection, they can simply submit their design for a personalised quotation. Tristan Sjöberg, Executive Chairman said: “TCSJohnHuxley roulette wheels have always offered an impressive range of finishes to compliment any interior theme or décor. This new tool provides our customers with yet another first, giving them the ability to design their own wheels and see what the finished results will look like, without having to step outside of their office. We believe our customers will love this tool and we look forward to seeing a whole host of new creativity!” Finally, Big Bang Blackjack is an easy to play and deal proprietary game from TCSJohnHuxley that was unveiled at G2E Las Vegas. In addition to playing the traditional Blackjack bet, all the player is required to do is to place a wager on the flashing bet sensor. For Dealers, there is virtually no additional training needed; any Blackjack Dealer can learn the game in just minutes. Players who choose to participate in the side bet have a chance to win one of three jackpots, making the game even more exciting than traditional Blackjack. In addition, because the jackpots can be linked with other Big Bang Blackjack tables around the casino floor, jackpots increment at a faster rate, which creates a positive buzz throughout the venue. Anette Jauch pictured with the new EASITRAX web management solution CPI ON TRACK WITH SOLUTIONS FOR ONLINE CASH MANAGEMENT CPI showed its new MEI SCR note recycler and EASITRAX Web cash management solution at G2E 2015 Among the product highlights shown by CPI at G2E was the MEI SCR note recycler and the EASITRAX Web cash management solution. The twodenomination SCR note recycler is the most recent extension of the reliable SC product line, which has achieved an installed base of more than 1.5 million units worldwide. It follows the same formula as the CASHFLOW SC and SC Advance note acceptors, raising performance expectations to deliver a more efficient, secure and cost-effective way to handle cash payments. CPI confirmed it has currently installed over 5,000 SCR note recycling units in Germany to date, and is looking to expand into neighbouring markets, were jam rates and speed are also top priorities for operators. At the G2E show, CPI further announced its latest installation in Batumi, Georgia. Casino Leogrand recently opened with all 280 slots utilising SC Advance note acceptors. Fatih Güner, purchasing manager at Casino Leogrand, was involved in the decision to specify SC Advance. “Our guests come from all over the world,” he said, “so it’s imperative that we can accept more than just one or two different currencies – in fact, we need to accept four. CPI met our requirements by creating a customised note set for us.” “We want to give all our players – foreign or not – a great experience, and CPI has helped us do exactly that,” said Mr. Güner. “SC Advance is performing beautifully, and our guests are delighting in their time at the slots. We wish to thank Eren Yildrim, CPI’s business development manager for our region, as well as the rest of the CPI team for their attentive support and willingness to go the extra mile in our partnership.” “Best fit solutions don’t come from products alone,” said Anette Jauch, CPI sales director for Gaming – EMEA. “Customer service is equally important, and CPI is pleased to have been able to tailor the right noteset for Casino Leogrand. Optimising the way they, and their players, benefit from using SC Advance allows us to deliver even more value to their bottom line.” Finally, CPI demonstrated its EASITRAX Web cash management solution with maintenance alerts, in which operators can set their thresholds, whereby the unit will message back the precise status of the unit. Operators can customise their own reports to include specific maintenance alerts, letting them know pro-actively if there are any issues. It’s an ideal system for route-operations, which hasn’t gone unnoticed in Greece, whereby all 15,000 VLTs have been outfitted with CPI’s EASITRAX. EASITRAX delivers accurate current feedback not just from an individual site, but critical details about the entire route estate. 5 1 Revview G2E VEGAS 2015 THE FUTURE OF GAMES AND TESTING Skill-based gaming stole lots of headlines at G2E, but a regulatory framework must still be agreed. G3 spoke to GLI about what testing requirements need to be met The major topics at G2E 2015 in Las Vegas centred on eSports, Skill-Based gaming and the need to attract the ‘New Millennials’ generation not just as a future aspiration, but most pressingly, in the present too. Accusing an industry of lacking innovation is one thing, but working within regulatory limits and defined player protection boundaries is not something the video game, social gaming and eSports culture has had to deal too intimately with in the past. The fact that the first Fantasy Sports scandal hit the news as G3 went to press is confirmation that testing and compliance has to be an integral part of any real-money gaming offer and a company at the forefront of this shift is Gaming Laboratories International. Speaking to GLI Vice President of Global Services, Ian Hughes, at G2E, he explained that a large focus of his work with land-based casinos in the US is currently aimed at creating the ultimate gaming floor off the future. “While the industry wants to offer a very social environment for their players, there exist regulatory and technical barriers before we arrive at that destination,” explained Mr. Hughes. “At GLI we are looking at how we can bridge the gap, whereby social media can be utilised within a casino environment without causing regulatory protection issues. We already know that the network infrastructure is going to be huge - part of what’s termed the ‘Internet of Things,’ which is all about connectivity and how everything will link together not just on the floor, but at the check-in desk and restaurant too. Gaming and 5 2 While the industry wants to offer a very social environment for their players, there exist regulatory and technical barriers before we arrive at that destination. We are looking at how we can bridge the gap. non-gaming systems will need to work together and right now, that’s the biggest barrier to affecting this social level of change.” Open protocols between non-gaming and gaming platforms is no small issue. While there has been a concerted effort within the gaming industry to adopt open protocols between gaming systems and platforms using the G2S standard, the APIs needed to allow full integration and interoperability between gaming and non-gaming platforms is currently back at the starting line. Every new casino and major resort is looking at how they can install the latest technology to drive forward the customer experience, but they’re having to work with systems that currently are incompatible with the vision. What’s vital to build into any system that touches and bumps into the player, as part of their interactions with the casino, are systems that remain firmly within the regulatory environment. However, not all communications need to travel so deep into the machine or system protocol as to necessitate major reconfigurations. Ian Hughes, VP Global Services, GLI. “Interface communication standards that pass information between systems and machines should enable social interaction at the machine level without going through the machine protocol,” emphasised Mr. Hughes. “Operators should be able to offer NFC and ApplePay options to players without the need for complete backbone core system changes. We are working with operators to establish common protocols and APIs that will provide system solutions without the need to overhaul entire networks.” In the hotel sector, HTNG is an example of this in practice, a global trade association dedicated to enhancing the deployment of technology in hotels. HTNG has fostered, through collaboration and partnership among hoteliers and technology providers, the development of next-generation solutions that will enable them to do business globally in the 21st century. The common interfaces developed with HTNG means that you can book any hotel online anywhere in the world and your booking is processed as though through one system. GLI is working on the tools to make this part of casino operator’s armoury too. “While the operator wants a plug-and-play solution, in many cases they are instead faced with proprietary systems,” commented Mr. Hughes. “These involve expensive connection costs wherein there are no commonly defined protocols. Of course, common protocols need to be tested and certified, but that should be a one-off process, not tested individually, operator by operator. From the operator’s perspective it’s difficult to know which protocol is going to be the definitive technology in the future. What the industry needs is something akin to the way Apple brought together so many different developers to create Apps that all work on the same platform. If you develop an Review G2E VEGAS 2015 App, everyone knows that technology is going to work on your phone. It’s this same level of interoperability that we’re striving towards in gaming.” SuzoHapp’s Rene Huibers and Goran Sovilj at G2E 2015 GLI is playing a major role in providing information to operators as regards compliant systems, interoperability and regulations concerning the privacy of personal information. It is also looking at how a whole new type of game, skill-based, fits into the regulatory environment. Opening up a different entertainment experience, skill-based gaming is also a whole new can of worms. “Skill-based gaming changes all the traditional evaluation models,” stated Mr. Hughes. “If a player playing beer pong, for example, misses the cup 100 per cent of the time, the return to the player is zero - which on a gaming machine is not allowed. Skill-based will need to accommodate different RNG models, ones designed to compensate for the lack of skill in some cases and also excessive competence on the other, providing a chance element to re-address the payout.” One of the things that does appear clear is that skillbased testing is going to be more complicated than a traditional slot, as the tester has to look a different elements of the RNG and apply the tests to a greater volume of potential outcomes. While simple games such as beer pong will have only a handful of variables, the greater the complexity of the game being played, the more complex the testing process. Things we learned in Vegas: The New York Times ran an article on September 23 investigating the VW ‘defeat device’ scandal, comparing the car sector to casino machine testing... “There is one industry in particular that employs many of these safeguards in an admirable fashion: slot machines in casinos. These machines, which in some ways present the perfect cheating scenario, are run by software designed by the manufacturers without a centralized database of winnings and losses to check if frequencies of losses are excessive. Despite all these temptations, in many jurisdictions, these machines run some of the best regulated software in the country. The machines are legally allowed to win slightly more often than lose, of course, ensuring a tidy profit for the casinos (and tax revenues for the local governments) without cheating on the disclosed standards. It’s a pity that casinos have better scrutiny of their software than the code running our voting machines, cars and many other vital objects, including medical devices and even our infrastructure. As computation spreads in society, our regulatory systems need to be funded appropriately and updated in their methods so that keeping our air clean and our elections honest is not a worse gamble than a slot machine.” Zeynep Tufekci, New York Times. “Volkswagen and the Era of Cheating Software.” SOLUTIONS TO SUPPORT EACH SECTOR EVERY STEP OF THE WAY G3 spoke to SuzoHapp’s Goran Sovilj at G2E about supporting the interest now being expressed in skill-based gaming As talk at G2E Las Vegas polarised around attracting ‘New Millennials’ to land-based casinos, one of the keys examples used to describe US casinos success in attracting a younger generation of players was the use by MGM Resorts of 20 interactive tables across both MGM Grand and the Mirage casinos. The tables are designed for up to four people to play with their own window on the tabletop’s touchscreen and the devices were installed in July 2014 by manufacturer SuzoHapp. The Multi-touch TV Table was envisaged as a sports-betting solution for sports books, lounges and even coffee shops. Real-money gaming on the tables is still under development, but effectively players could, for example, have one or more games open on the tabletop screen while simultaneously using a sports-betting application to make bets. The tables also open up the possibility of betting in real time during sports games, playing on RNG or live wheels, while simultaneously viewing Youtube or connecting with friends via social networks. In addition to the development of its own touchscreen gaming solution, SuzoHapp has seen significant growth with OEM businesses across Europe due to innovations from SuzoHapp and strategic partner, Elo Touch Systems. Goran Sovilj, Regional Sales Manager for SuzoHapp, explained: “Elo Touch, famous for being the No.1 touch monitor brand in the world, has developed several new touch monitors that have become the standard in the gaming industry. The next evolution is the -90 series, which is the result of the re-engineering of its whole range of open-frames (which remain backwards compatible), including all sizes with projected capacitive and (flat) saw touch technologies. “One of the main advantages is that every size (per touch technology) will have the same board, which is a great plus for every OEM,” continued Mr. Sovilj. “SuzoHapp is currently working with a host of manufacturers, especially Eastern Europe, where we see increased opportunities for lower cost monitor solutions that are being assembled and shipped from the Netherlands.” Another success story for SuzoHapp is the reintroduction of the MFL Cascode bill validators to OEMs, which is now owned by SuzoHapp as part of the acquisition of the Bill-to-Bill and Currenza from CPI. “It’s a high quality bill validator that has proven to be a standard bearer in the industry for many years now,” outlined Mr. Sovilj. “SuzoHapp also manufactures custom-made products, such as the new SH1950 Video Topper, LCD push buttons, customised LCD button deck and much more. We are convinced that in 2016 we will be able to build on our strong growth and partnerships with OEMs and operators.” 5 3 Review G2E VEGAS 2015 Alfastreet’s Albert Radman at G2E ALFASTREET REVEAL ALL THE TRAPPINGS OF SUCCESS The popularity of Alfastreet’s Royal Derby has caused a wonderful problem for the manufacturer, a long waiting list Alfastreet premiered its mechanical horse-racing multi-player, Royal Derby, at G2E Las Vegas, most likely causing itself untold production issues. The fact is that even before its US debut, the Royal Derby order book is sold through to April 2016, Alfastreet having seen a 40 per cent increase in business in the last 12 months, with production across the entire product portfolio fully accounted for until February 2016. Alfastreet simply cannot keep up with orders placed by customers for its latest range of products, which also include the phenomenally successful R8 Roulette. Arriving at G2E Las Vegas having most recently won a competitive tender to supply a stadium-style multiplayer arena at the City of Dreams in Manila, Alfastreet Sales Director, Albert Radman, believes that the US market will take a different tack to Asia. “I don’t believe that stadium gaming will work in the US market,” underlined Mr. Radman. “As experts in stadium gaming, Alfastreet having installed multiple arenas in Asia, I can say that the trials we have undertaken in the US show that smaller units, such as the R8, outperform all other configurations.” “Stadium gaming looks great, but the American market is not looking for this style of play,” continued Mr. Radman. “Players in the US prefer the R8 and R6 due to the level of privacy and intimacy with the game. The physicality of the 100+ terminal set-up strips away that intimacy and is not popular with US players.” PATIR DESIGN UNVEILS PLANS TO OPEN AN OFFICE FOR US MARKET Germany’s Patir Design is to open a new office in the US to offer local service showroom will be part of a new office scheduled to be opened by the end of the year in Las Vegas. The G2E Vegas show has been a great place for Patir Design to meet with its international clientele, though as an opportunity to break into the US market, the trade show has provided excellent contacts, but little in the way of commitment. A recent announcement from Patir Design looks to change all that. “We are building upon our network of contacts we have established in the US market and creating a support structure dedicated to the US market,” explained Süleyman Yilmaz, at the G2E Vegas exhibition. “The first step is an office facility and small showroom, before we progress to a warehouse for parts and assembly. Patir Design supplies the whole world except for the US market. We have recently signed agreements for new projects in Chile, Colombia, Uruguay and Suriname. We believe this is an important step in completing the circle and adding the US market to those currently enjoying the Patir product line.” The latest range from Germany’s Patir Design, featured at the G2E show in a bronzed patterned, hard-wearing, but luxuriously textured material, will be included in a showroom to be opened in the US as part of Patir’s push into the US market. The 5 4 Alfastreet has installed stadium configurations in the US, but has converted each to smaller island units as US players have not warmed to the experience. In Asia, the opposite is true, where players much prefer the banks of terminals arranged in the stadium format. “The Asian market is attracted to the hi-tech,” stated Mr. Radman. “They want the mass market, socialcrowd style of gaming and prefer the massive set-ups we have installed with the major casino groups. I believe it is in their DNA to be involved in that form of gaming and, just as at the City of Dreams in Manila, that is the format we supply in Asia. My opinion in the US, however, is that it is optimistic to believe that stadium gaming is the next big thing for this market. Players prefer to be closer to the wheel, they enjoy the privacy, comfort and proximity to the game. I don’t see this changing any time soon.” Review G2E VEGAS 2015 INSPIRED BRINGS IRON MIKE TO G2E WITH LATEST RUSH BOXING It was obvious before G2E Las Vegas that Inspired has been shifting emphasis, having been a machinecentric business in the past the thrust of the business is currently much more software focused. It was obvious before G2E Las Vegas that Inspired has been shifting emphasis, having been a machinecentric business in the past the thrust of the business is currently much more balanced with a strong omni - channel focus. The change was especially evident at show, whereby Inspired placed its Virtual Sports right at the forefront of its gaming offer. Its new Virtual Sport Rush Boxing drew the crowds at the Sands Expo, not just because of the partnership with Mike Tyson, whose appearance at the show blocked the aisles in all directions, but because Virtual Sports showcased Inspired’s breadth of omni-channel solutions, bringing American Rush Indy Car Racing, Rush Basketball and its new Rush Football 2 Matchday format to an already packed roster of sports titles. Its new Rush Boxing featuring ‘Iron Mike’ looked the finished article, but was in fact an early demo that is expected to go live around May 2016. As with each of Inspired’s Virtual Sports titles, boxers including Mike Tyson were motion-captured and mapped in 3D to capture authentic motions and specific styles to add to the ‘close to reality’ feel of Inspired’s Virtual Sports. “Mike Tyson is a great fit with our brand,” commented Inspired’s Lucy Buckley at G2E. “When you think of Mike Tyson you think of boxing and Vegas, thanks to his profile in the film The Hangover. Now that Virtual Sports has been legalised in Nevada, we are very excited about the opportunity to launch Rush Boxing, Rush Basketball and stock car racing in the state” In Vegas, Inspired was already looking to the next show, EiG, and hotly anticipating the new Rush Football 2 Matchday, a match day version of the company’s hugely successful football title with commentary that draws players into the game unlike ever before. “Virtual Sports has been a gamechanger for us,” described Ms. Buckley. “Demand has become amazing across all markets, showing that Virtual Sports is not a filler or gimmick - it’s a major gaming product and one that has become a strategic focus for Inspired.” In addition to Virtual Sports, Inspired has concentrated heavily on social gaming, having acquired social games developer, We R Interactive in January 2015. We R Interactive’s title, I AM PLAYR, is a social Facebook football game played by as many as 20 million people worldwide. Its other title, We R Football, is the only first-person football game on the market and is quick, social and easy to play. Under Inspired’s leadership, the games have developed into native apps and are a natural fit with Inspired’s Virtual Sports products, tying together real-money and social gaming very neatly. The shift in focus has not, however, meant that Inspired is now a ‘software-only’ business, with high quality machines proudly on display in Vegas. However, the omni-channel nature of the offer is ever present, with slot game, mobile and online versions of hit title Centurion, demonstrating that hardware is just one channel in a much broader picture. “Centurion is currently live with William Hill across online, mobile and machines,” outlined Ms. Buckley, “and is still in the top three games with William Hill, six months after launch. We have a library of eight strong titles with operators such as Coral and Bet365 and have around 25 new games in the pipeline ready for rollout in 2016.” Once the green light is lit in Greece, Inspired will be rolling out its G2S compliant, “Core Connect” platform inside its brand new Optimus and Blaze II cabinets, with Greece being Inspired's second large VLT market outside the United Kingdom. The booth at G2E also included a demonstration of Inspired’s UK server-based gaming product featuring the successful Eclipse cabinet and a suite of 100+ pieces of Slot and Casino game content, rapidly converging with mobile and online platforms for the complete omni-channel solution. Things we learned in Vegas: Mr. Tyson does not keep tigers in the backyard of his Vegas home, but he is a keen pigeon-fancier and racer. Who knew? TIME IS RIGHT FOR BGT AND VEGAS Best Game Technology is building on its foundations in the European self service betting market to launch into the US Best Gaming Technology (BGT) was making its debut at G2E bringing its full range of white label, turnkey sports betting solutions, including its Self Service Betting Terminal, to Las Vegas for the first time. Account Manager Scott Ferguson said: “Las Vegas is in need of technology in sports betting and we feel that we offer the best retail solution in the world. We combine broadcast, data and pricing feeds from BetRadar and Betgenius with race feeds from XBnet and Racing Post across over 170,000 markets a week covering more than 30 sports.” The BGT terminal allows the online experience to be replicated in the retail market with a dual screen allowing customers to find what they want to bet on in the lower screen with the upper screen showing live feeds, scores and results. “We offer a high degree of customisation with room for operator-generic information,” Mr. Ferguson added. “We’ve had huge success with operators such as Ladbrokes in the UK and Codere in Latin America. Players love the interactive aspect of the terminal. We’ve also worked with Scientific Games and Novomatic and feel we’re now ready to bring our technology to the US.” BGT’s Scott Ferguson at G2E 2015 5 5 Review G2E VEGAS 2015 KONAMI’S PERFECT ENSEMBLE PIECE Konami Gaming orchestrated yet another virtuoso performance at G2E Las Vegas, revealing the sweetly constructed Concerto to the delight of the G2E audience The launch of Konami Gaming’s new Concerto cabinet six years on from the introduction of its hugely popular Podium, was the centrepiece attraction on a widely varied stand that included G3’s favourite game of G2E 2015. While the Podium will exist in the short-term alongside the Concerto, the evolution of the Podium’s KP3 platform to the new KP3+, means that the added processing power will drive next generation games, with greater resolution, speed and memory, while KP3+ also runs content from the existing KP3 library of games. The Concerto launched with its own roster of six KP3+ games that capitalise fully on the increased real-estate that includes two 27ins. HD monitors, the biggest in their class, and holographic lighting, designed to attract (but not overwhelm) players. The Concerto’s dynamic button panels have to be seen, and pressed, to be believed. The first of its kind, a glass deck features real polycarbonate button overlays that are physically pressed like a regular button, while the screen beneath changes the panel and buttons in relation to the events taking place on the monitors. “We have been beta-testing Concerto for 3-4 months and we’ve had zero mechanical issues,” described Konami Gaming’s Matt Reback at the G2E show. “The 5 6 topper is also a 19ins. HD monitor that can interact with the game or switch to attract mode when the machine is idle. The entire cabinet is covered in a sleek black finish, distinct from all the chrome on display at the show, which is non-reflective, immune to fingerprints and is easy on the eye - letting the graphics pop from the screens and the frame disappear into the background.” The Concerto’s dynamic button panels have to be seen, and pressed, to be believed. The first of its kind, a glass deck features real polycarbonate button overlays that are physically pressed like a regular button. In addition to the latest KP3+ games, Konami also demonstrated its bolt-on standalone KP3+ progressiveall of which benefiting from a beefed-up sound system provided by the new Concerto cabinet. “In addition to all the ergonomic elements and cutting- edge technology, the design incorporates human touches to make the new cabinet appealing and welcoming to players,” explained Mr. Reback. “People want, at the subconscious level, to interact with other people, so we added human characteristics to the new Concerto. If you look closely at the proportions and features of the cabinet it resembles a welcoming human face.” A machine that features distinctly reptilian features is Konami’s Frogger, a fabulous-looking reimagining of a Konami’s 1981 arcade classic. Resplendent in vivid green the cabinet leaps (sorry) out from any location on the floor and while presently features an RNGbased bonus game, the title is ripe for a skill-based gaming make-over in the future, as are the entire collection of Konami video gaming titles. It was a favourite of the G3 team in Vegas and complements the currently hugely popular Crossy Road, which is such a mega-hit on mobile. Konami’s proven game content will also be available across a multitude of potential online channels through the launch of Konami’s remote gaming server (RGS) with Spin Games. Konami announced its partnership with Spin Games the week prior to the Vegas show, in which Spin Games will to offer popular Konami video slot games for online interactive distribution to social and for-wager gambling environments. Both landbased and online casino gambling entities will have the ability to provide Konami game content to all relevant mobile devices, desktop platforms, and internet browsers, through use of HTML5 technology. Review G2E VEGAS 2015 Konami’s Matt Reback, Tashina Wortham and Jon Bartel pictured with the new Concerto cabinet at G2E Las Vegas “Primarily we are a content developer,” described Mr. Reback. “We make great games, of which the cabinet plays a huge part, but it’s really just the platform vehicle for the success of the content. iGaming is another channel through which we can distribute our content. When you look at the available online platform, the challenge is in electing the right one to distribute your games; whether that’s Flash, HTML5 or Unit. We’ve closely followed the shift towards mobile and believe that HTML5 is the best approach to take for our customers and casino operators.” In addition to its collaboration with Spin Games, Konami is also working with GAN, providing content as part of GAN’s Simulated Gaming solution and PlayStudios’s myVegas.com, a social casino environment. The partnership with GAN, which began in 2013, provides Konami content via GAN’s network to a wide range of iGaming service providers that include legal real money online wagering and simulated gaming sites around the world. Konami started “When you look at the available online platform, the challenge is in electing the right one to distribute your games; whether that’s Flash, HTML5 or Unit. We’ve closely followed the shift towards mobile and believe that HTML5 is the best approach to take for our customers and casino operators.” working with myVegas.com in 2014, bringing branded Konami game content to players of myVegas on Facebook. “Land-based games content has proved to outperform organic content on social gaming sites hands-down,” stated Mr. Reback. “Social gaming provides a real opportunity for premium land-based content to find new players. When you play a game on myVegas.com, players receive actual MGM and Station Casinos rewards. We see from the affiliation that Konami titles are performing better in brick-and-mortar locations as a result. Social gaming has a symbiotic relationship with land-based gaming, where we’ve seen the rewards to be self-reinforcing.” Using the GAN system Konami can integrate its online offering into the Synkros casino management system. If a player is online and has entered their loyalty number, Synkros can track their play and send targeted offers directly to the player’s mobile. Synkros can also track the player on-site and offer incentives to play later online, including promotions that refer the player back to the land-based location. Synkros provides a 360 degree view of the player, wherever and whenever they decide to play. 5 7 Review G2E VEGAS 2015 Theuns Jonck, DRGT Systems Manager Africa. SMALL BUT PERFECTLY FORMED DRGT showed in Vegas that in the case of touchscreen monitors, it’s not about size, it’s what you do with it that counts The latest micro-screen from systems experts, DRGT, is a 3.2inch screen retrofitted easily onto any gaming machine. The fully interactive gaming screen is accessed via a player card, giving player statistics, fund transfer options, points progress and call attendant functionality, etc. “Everyone has been adding larger and larger screens,” explains DRGT’s Theuns Jonck, at the G2E Vegas show. “However, as player tracking functionality moves to mobile devices, operators want functionality on small, robust and fast touchscreen devices, and this new screen is both cost sensitive and features a very quick processor. You even have the option of adding advertising and video play-back to the screen.” Also shown at G2E Vegas on the DRGT stand was the proprietary table game, Perfect Elevens. Displayed utilising the chip reading skills of drTable, chips are read on a blackjack table whereby a progressive side bet game offers a jackpot across either a wide area network or localised play. “We do not change the dynamics of blackjack, explained DRGT’s Mr. Jonck. “And we don’t alter the way the player bets, they simply try to get an ‘11’ with the same cards they are dealt. We can vary the payout according to the number of jackpot cards added to the deck and can offer huge jackpots and mysteries too, which makes this the first approved mystery WAP table game on the market. We can even publish the jackpot straight to the casino’s Twitter feed, so players can check the progress of the jackpot directly on their phones.” GAN SIGNS UP FIRST MAJOR STRIP NAME TO SIMULATED GAMING GAN has completed an amazing year stateside by signing up its first major Las Vegas land-based casino client to Simulated Gaming, its fifth deal with a major commercial US casino operator The deal, all but finalised at G2E but announced just after the show, will see American Casino & Entertainment (ACEP), owners of four Nevada casinos including the Stratosphere, launch a Simulated Gaming online experience for new customers and existing patrons nationwide in the United States. Dermot Smurfit, CEO of GAN commented: “Breaking into the Las Vegas casino market has remained a priority for GAN in 2015, supported by my own move to Las Vegas earlier this year. We’re delighted to partner with ACEP to bring their local casinos and the major destination casino ‘Stratosphere’ online nationwide in the United States. We believe Simulated Gaming is the right opportunity for major land-based Nevada casino operators seeking to extend their business and patron relationship online and take market share in the highly competitive Las Vegas gaming market.” Alec Driscoll, Director of Gaming Development at ACEP added: “The team at GAN has demonstrated their ability to execute swiftly to bring us online, the power of their technical platform and the merits of their Simulated Gaming model supported by Slot Tournaments, a wide range of games and their patented approach to driving increased visitation on5 8 Supported by 41 months’ operating data across three major US casino’s deployments, Simulated Gaming is now proven to drive increased visitation onproperty and in 2014 delivered on average a 28 per cent uplift Simulated Gaming has been proven to monetize Internet traffic to existing websites operated by landbased US casinos with average revenue per daily active user (ARPDAU) of $2.75 in 2014 and $2.82 in H1 2015, as against an original estimate of $0.60, greatly exceeding equivalent numbers reported by Social Casino operators on Facebook. Dermot Smurfit, GAN CEO property. ACEP will have the opportunity to launch Simulated Gaming online this Winter, before year’s end.” Simulated Gaming is the innovative Internet gaming service designed by GAN specifically for land-based US casinos to launch in advance of prospective regulation, offering a gaming-as-entertainment consumer website and mobile Apps enabled with unique monetization features such as real-time Slot Tournaments and a compelling Internet gaming content portfolio of over 200 casino slot, table and skill-based games, including poker, backgammon, gin rummy, poker dice and blackjack tournaments. Launched in the US by GAN in January 2014, Supported by 41 months’ operating data across three major US casino’s deployments, Simulated Gaming is now proven to drive increased visitation on-property and in 2014 delivered on average a 28 per cent uplift in on-property theoretical win from increased visitation by existing patrons who also engage with Simulated Gaming online. US casino operators report up to 50 per cent of their surveyed casino patrons are already engaged in playing Social Casinos on Facebook. Simulated Gaming enables land-based US casinos access to the Social Casino market worth an estimated $1.3bn per annum in the United States in 2015 and is proven to increase property visitation among existing patrons, reactivate lapsed patrons bringing them back onproperty and drive acquisition of new patrons from outside the typical drive distance to the property. Review JCM Global President, Yojiro Kamihigashi, whose father founded the company in 1955, addressed G2E visitors on the 60th anniversary of the business. G2E VEGAS 2015 working with all the major groups on a series of onsite trials. “The operators are really pleased that JCM is back in the South African market,” confirmed Ms. Drews. “In the past few weeks we have received orders from the market for a substantial number of installations having exhibited on our own booth for the first time at a non-gaming exhibition in March. It’s been a really positive start to what we hope will be the reclaiming of the market in South Africa for JCM Global.” PRIORITISING SPAIN HAS PAID DIVIDENDS FOR JCM GLOBAL JCM Global is experiencing something of a Spanish Renaissance of late, with a series of major announcements emanating from both the country’s mainland and island casinos. The deals are surprising for the fact that Spain is a market renowned for its ‘frugal’ approach to gaming sector investment and where price-sensitive purchases are culturally ingrained. operators are responding to the value proposition in ever increasing numbers. “We put into place a strategic regional focus on the Spanish market,” explained JCM Global’s Michaela Drews at the G2E show in Las Vegas. “We established a local team and charged them with the responsibility of informing operators as to the benefits of working with JCM and specifically the iVIZION product. As a result of the trials we conducted, the market has responded positively, recognising the quality, reliability and value of the product, while at the same time we have earned the trust of operators at the local level.” While JCM’s iVIZION bill validator is market leading, it certainly isn’t the cheapest in the sector, and yet It’s the same story in the South African gaming market where JCM has installed a local team that’s As JCM Global celebrated its 60th year at G2E Las Vegas, concentrated focus in key markets continues to drive growth Celebrating the company’s 60th anniversary at the G2E show in Las Vegas, it’s fitting that JCM Global is resurgent in many important international markets around the world, not least with the FutureLogic range of products, having acquired the US-based business in 2014. Ticket2Go is one of the products that is currently at the forefront of JCM Global’s product line-up, with the FutureLogic brand still part of the proposition, but one that’s definitely fading into the background as JCM integrates products such as the GEN3 printer into the company’s ownbranded portfolio. “Ticket2Go is a major focus for JCM in the UK market where we are focusing on the Coin-op Show in London where we will be making a major launch announcement with a UK operator,” outlined Ms. Drews. “The UK team, led by Jim Foster, has received really positive feedback since the EAG exhibition in January and it’s been great to integrate Ticket2Go into the product family as part of an exciting complementary range of payment solutions. We focused on the UK market from the outset due to the strong market demand, but we also have lots of interest from the Spanish market too, where we’ll be working with local operators to match our success with iVIZION in the future.” E-GAMING SCORE MAJOR STRIKES IN LATAM MARKETS e-gaming’s expansion into Latin America continues with news that the first containers of machines arrived in Colombia several weeks before the Las Vegas show, with installation of these units taking place during the event. “Our Colombian agent was visiting G2E and asked for more machines as he had just organised a presentation of our equipment before visiting G2E,” described Mr. Thewissen. “The agent met a large number of Colombian operators in Las Vegas and got very positive feedback. We are very excited to receive our first results from this market.” The Caribbean, Central and South America are all markets currently enjoying the latest games and terminals from e-gaming Urbain Thewissen from VLT specialist, e-gaming, held a series of successful meetings at G2E in Vegas with agents and partners from South America. “G2E is the ideal place to meet with all our South American partners in one place,” explained Mr. Thewissen at the Sands Convention Centre. “We held a series of very constructive meetings with our partners and made key decisions as to our mutual future plans.” e-gaming recently reported excellent outcomes in Mexico, wherein the company has machines installed with several major casinos across the country. “We have machines installed with an important operator in several of their best locations,” stated Mr. Thewissen. “On the back of this success we have additionally signed with several other major operators in the market. Our machines there have proven their ability to perform strongly over the last couple of years and are now finding their way to other casinos.” Mr. Thewissen underlined the fact that G2E is the show e-gaming prioritises to meet with clients from the Caribbean and Latin America. “We held some interesting meetings with potential customers from other Latam countries and hopefully we will be able to send the first test units in the next couple of months,” concluded Mr. Thewissen. 5 9 Review Jason Krause and Mike Sigona G2E VEGAS 2015 Stunning statistics make up only half the story with ELO as the touchscreen specialist threw a curve into G2E’s mix Every 57 seconds, ELO Touch Systems manufactures sells and installs one of its touch screen products. With statistics like that it’s no surprise to hear that ELO has secured over 20 million touch screen installs in more than 80 countries. Not surprising either then that the casino industry has commanded a healthy slice of those sales figures. The Elo IntelliTouch Curve touchscreen solution was launched at last year’s G2E with incredible results. Delivering full HD resolution and clear glass optical clarity using professional-grade components built for continuous use in public environments, the Elo curved touchscreen solution features SAW technology or to give it its full name, patented IntelliTouch and IntelliTouch Zero-Bezel surface acoustic wave (SAW) touch technology. Jason Krause, Product Manager said: “Our aim is to help gaming manufacturers avoid integration problems, enable touch on borders, create unique shapes and curves, and incorporate company or brand logos into their slot machine or gaming terminal. IntelliTouch Pro projected capacitive technology (PCAP) allows for horizontal counter, furniture and tabletop integration for electronic roulette. Elo surface capacitive (SCAP) touchscreens ELO CAME, SAW AND CONQUERED lower maintenance costs of gaming machines already deployed by plugging directly into third party touch controllers. One of our most recent breakthroughs has been in the development of chip flipping and dragging.” Mike Sigona, Regional Sales Manager added: “The pure-glass construction and SAW touch technology delivers superior image clarity, resolution and light transmission ideal for HD and 4K graphics. There are no coatings, plastic films or moving parts to scratch, wear out, or be damaged. The touchscreen will continue to work even if it gets scratched. It has been tested to handle 50 million touches in one location without failure. It’s available with transactional single-touch or interactive dual-touch capabilities in 32-inch and 42-inch sizes. The stable, drift-free operation of SAW touchscreen technology provides an accurate touch response measured on three axes using a finger, gloved hand, or passive stylus. ELO’s sensitive touch response recognises location and amount of pressure applied. It’s being used by a lot of the slot companies out there on the exhibition floor.” ORTIZ GAMING DAZZLES IN LAND-BASED AND ONLINE Ortiz Gaming separated its story into two parts at the G2E in Vegas, with one stand for land-based and another for online Year after year, Ortiz Gaming makes the journey to the Global Gaming Expo held in Las Vegas and each year Ortiz Gaming stands out amongst the suppliers, whether it be for its beautiful stand, amazing product launch events, or the Spain-based company’s complete re-imagining of the video bingo product. This year Ortiz Gaming stepped into the spotlight yet again, unveiling two booths with three times as many products for a global market. In an industry which has been riddled with uncertainty, downsizing, and company identity crises, Ortiz Gaming’s presence made the statement that they are a growing worldwide presence and a company to be reckoned with. Ortiz Gaming, one of the leading providers of video bingo gaming products worldwide, unveiled a slew of new games, cabinets, systems and platforms. With two very different yet true to brand booths, Ortiz Gaming’s mega booth, which hosted land-based products in one, while the Ortiz Interactive booth displayed a wide range of offerings from the interactive division. 6 0 Land-based products highlighted were international favorites alongside new exciting titles, amongst others, Rimba and Oasis Bingo, which allow players to play up to 18 cards at once. New game themes such as Lottery, Keno and Slots were also on display together with community gaming systems and new cabinet styles to suit the needs of any casino décor. Machines were laid out to highlight various global markets, which featured the adaptability of some of the games and their themes. The Ortiz Interactive booth unleashed a completely new concept designed to show operators how they can integrate the game titles from Ortiz Gaming into nearly any vertical. On display were three new product segments, Bingotronic, a bingo hall solution, OrtiZone a turnkey gaming area, and iContent, which makes the ever-growing Ortiz Gaming library available on a wide variety of platforms; including social, mobile, and online gaming. Review G2E VEGAS 2015 player acquisition for land-based casinos, Greentube Pro integrates proven loyalty strategies with the mass appeal of online and mobile play into a custom-branded experience. The platform is fully customisable, allowing land-based casinos to choose from Novomatic’s vast library of respected games as well as content from Greentube partners. Players can experience the casino’s brand anywhere they may be and on any internet-enabled device they prefer. GREENTUBE SIGNS SOCIAL DEAL WITH FOXWOODS AT G2E 2015 Greentube completed G2E with a groundbreaking deal with Foxwoods Resort Casino, who will use Greentube Pro, the turn-key private-label social casino marketing platform, as its exclusive social casino platform As part of the Greentube Pro deal, Foxwoods will also act as the exclusive partner for the product taking it to the tribal and commercial casino markets in North America. Gabriel Cianchetto, President of Market Development for Greentube in North America, said: “This is very much a partnership rather than just a distribution deal. Firstly we’re delighted to be making our first big marquee signing in the States with Foxwoods, where we will be replacing a competitor’s product. Foxwoods will act as a showcase site for the white label B2C social casino platform that we’ve developed. We expect this to go live in four to six months. Then Foxwoods will be helping us roll-out the platform across North America. We very much think that social and real money online gaming can co-exist. A lot of people thought that social gaming was just going to be temporary as markets moved to real money, we see it, however, as a huge marketing platform with the ultimate aim being to drive custom back to the landbased casino sooner.” Thomas Graf, CEO of Greentube, said: “Foxwoods’ leadership in the gaming industry makes them a perfect home for Greentube Pro. We are proud of our alliance with Foxwoods and the Mashantucket Pequot Tribal Nation. We look forward to a longterm and mutually-beneficial relationship.” Designed to enhance player retention and boost new “We are impressed by the quality of the Greentube Pro product line and are excited about working with Greentube to realise this shared vision,” said Felix Rappaport, President & CEO of Foxwoods Resort Casino. “This relationship marks an important transformation for the social gaming segment of our business and we are confident that the fundamental principles that make the Foxwoods brand so distinctive will continue to evolve.” Greentube Pro was designed to engage with players away from the casino floor. By offering free-to-play social casino games for computers, tablets and smart phones, Greentube Pro enables players to earn rewards including complimentary meals, hotel stays, tickets to events and more. The Greentube Pro platform is distinctive in several ways. The Greentube Pro solution is specifically designed to drive players into the land based casino by tying play to specific offers, rewards and promotional events. Greentube Pro offers more than just casino games. It is a real social casino experience complete with social engagement and gamifications. Players only see the Client’s brand while playing, ensuring a uniform brand experience. GOLDEN RACE SHOWING ITS GOLDEN TOUCH Golden Race was seeking to add its golden touch to G2E Las Vegas with its GoldenBox all-in-one solution for new customers looking to get started in the industry Loaded with a suite of popular sports betting and casino games including Greyhounds racing, Horse Racing, 3D Football, Speedway Racing, Keno, Poker, Mini Roulette and Live Lotto, Golden Race is constantly bringing more and better games. The Golden-Box autoupdate feature allows the system to automatically incorporate any new features and games as soon as they are ready. Golden-Box’s back office enables operators to configure key aspects in the games’ playback, allowing customers to play all events at the same time or one after another. As well as supplying its game content via terminals, Golden Race additionally offers opportunities online. Alongside its suite of 3D Virtual Sports, Golden Race was showcasing the new Perfect 6 game, a bright, visually attractive bingo game offering multiple types of bets and bonuses. 6 1 Review G2E VEGAS 2015 MERKUR SHOWS ITS PROTOTYPE FOR THE FUTURE The merkurstar cabinet was shown for first time to a global audience at G2E and is set to play a significant role in the company’s future plans to expand its international reach Merkur Gaming was showing a prototype of its merkurstar cabinet for the first time to a global audience at G2E, whereby merkurstar will play a significant role in the company’s future plans to further expand its presence in international casino markets. This upright gaming machine stands out visually with its elegant lines and striking light effects around two 24-inch glossy screens. merkurstar was designed and developed with the player in mind and the result is outstanding. The ergonomic assembly of the monitors and the player controls deliver a relaxed gaming experience. Merkur Gaming showed four new games packages in Full HD, each with a total of 10 new game titles, at the G2E show in Las Vegas, all of which are compatible with the merkurstar, Avantgarde SLT and the Evolution SL cabinets. Charles Hiten, Chief Executive of Merkur Gaming Americas, commented on the success of the presentation: “G2E is the ideal platform for us to test market reaction to our new merkurstar cabinet, as well as an opportunity to strengthen existing business contacts and introduce new friends to our great product range. The keen interest, especially from Latin American visitors, exceeded all of our expectations. We are gratified to have received many positive comments and the excitement around merkurstar was fantastic, and I thank one and all for taking the time to visit our booth.” 6 2 The Gauselmann subsidiary GeWeTe was also represented on the Merkur Gaming stand, featuring its highly successful change machine and payment systems portfolio, presenting its Cash-Center, CashCenter-Compact and Maxi-Bill-Breaker amongst others to the international trade show public. Ideal change machine solutions include the CashCenter Compact with coin pay-out for three different coin values and bill pay-out for four different banknotes types. Furthermore, the Cash-CenterCompact offers a barcode scanner and thermal printer. The Cash Center has great in-built change capacity – up to 15,000 coins and 2,700 notes. Moving up a gear, the Mega Cash-Recycler can store 25,000 coins and 8,000 notes. “The keen interest, especially from Latin America, exceeded all of our expectations. We are gratified to have received many positive comments and the excitement around merkurstar was fantastic.” Other highlights were the Avantgarde SLT with its LED light boxes framing each of its two 27-inch high-gloss widescreen displays, the Evolution SL and the Highflyer with its ‘floating’ upper monitor and the Vision Plus. The Maxi-Bill-Breaker meanwhile offers a capacity of up to 8,000 banknotes. It is very secure – made of 3mm sheet steel housing with a 5-point locking on front door. The card reader offers different use / service levels (player, technician, supervisor) and the printer has an automatic cutter to provide account receipts and statistics print-outs. Aristidis Tsikouras, Managing Director of GeWeTe, said: “We have been developing and making change machines, payment terminals and bill beakers for over twenty years. GeWeTe has sold over 60,000 change machines worldwide. We are proud to be here at the G2E Las Vegas to support the global casino industry for all its change giving requirements – bills, tickets, cards and coins.” Review G2E VEGAS 2015 Maricela Maciel, GPI’s Executive Director of Global Marketing GPI SMART RFID IS FAST, SMART AND COST-EFFECTIVE Gaming Partners International has been asking its customer to get Smart when it comes to RFID, with San Manuel Indian Bingo & Casino in California becoming the first to sign up to this new technology “We’re delighted with the order for Smart RFID from San Manuel who was impressed with the faster, smarter, cheaper technology used with Smart as well as the more compact readers,” described Maricela Maciel, GPI’s Executive Director of Global Marketing, about the latest RFID deal. “When used with GPI’s Chip Inventory System (CIS) software, Smart delivers a complete currency tracking and authentication solution. Opening and closing tables is much quicker. We offer all the necessary components from Smart RFID currency, both antennas and readers, which means we’re in control of every aspect. We developed the Smart range having listened to what the operator wanted. It reads 400 chips per second with the compact reader size easier to install in croded locations.”” GPI was showing its Paulson, Bud Jones and B&G currency product lines at G2E, including 3-in-1 UV and SecuriFilm. 3-in-1 UV is a security taggant that remains invisible under standard UV wavelengths, but revealed with a special device. Because it can be added to plastic injection-moulded chip materials, it is easy to validate chips when placed in stacks or racks. SecuriFilm is used on a chip’s decal and features a semi-transparent hologram-like effect. “We’re delighted with the order for Smart RFID from San Manuel who was impressed with the faster, smarter, cheaper technology used with Smart as well as the more compact readers.” Ms. Maciel added: “We’re introducing our Paulson Premium chip at this show, which combines our traditional Paulson chip with the same décor materials used in our high-end European-style plaques and jetons. A specially selected and complementary ring of décor is added to the outer chip ring. The result is a unique piece of currency that is both aesthetically pleasing and difficult to counterfeit. It still feels like a Paulson chip, but has the added extras of a plaque.” “Under our B&G brand, the new V-Series chips have been made using an innovative, exclusive and highly durable injection material formula,” she added. “This chip was developed for Asian casinos where pit bosses need to differentiate between cash and non-cash chips. With the large amount of handling of casino currency by dealers and players alike, we have also included ChipShield, an anti-fungal that helps keep the gaming chips cleaner for longer for a more sanitary chip surface. Our V-Series chips were designed to offer a whole new range of versatile edge spot patterns that can be created with a choice between two different size decals. For customers who order the V-Series with four or more colour shots, the chips come standard with an infra-red security feature exclusive to GPI. With our Gemaco playing card range, table layouts and chips, plaques and chip cleaning solutions, we’re trying to offer our customers a complete package.” The exhibition also saw GPI hosting its Hot Poker Spot tournaments. “GPI’s Hot Poker Spot puts a new spin on Texas Hold ‘Em poker with a side bet, allowing players to win even if they didn’t win the pot. It also provides a second revenue stream for casino operators.” 6 3 Review G2E VEGAS 2015 IGT’s Joe Moore and Michelle Schenk IGT’s Mike Brennan at G2E WHEEL OF FORTUNE DOUBLE DIAMOND 3D BRINGING THE BEST OF BOTH WORLDS TO CASINO CUSTOMERS Never has one product better exemplified the benefits of a merger than IGT’s Wheel of Fortune Double Diamond 3D game. Released at this year’s G2E, it’s sure to be one of the slot stars of the coming year. Combining the legacies of two gaming giants, it brings the True 3D technology developed on the GTECH side, Spielo and Atronic before that, together with the most successful slot brand of all time; Wheel of Fortune, from the IGT side. IGT claims it represents the most realistic, glasses-free 3D ever utilised in the gaming industry and it’s easy to see why. An in-game photo booth feature takes a snap of the player’s face and superimposes it on one of the reporters covering all manner of scandals involving celebrities such as Lindsay Lohan. “Players can even adjust the level of 3D to their own preference,” Joe Moore, Product Manager for IGT explained. Housed on the AXXIS 3D/39 cabinet, the True 3D technology depicts a classic stepper game, utilising iconic Double Diamond symbols with a fourth reel transforming into a bonus reel with 3D cascading coins. “There’s also a bonus wheel on a 39-inch top LCD monitor with full HD resolution and a Puzzle Bonus 6 4 taking the player to a 3D touch version of the wellknown Wheel Of Fortune game from the TV game show,” Moore added. “It also boasts the first 3D widearea progressive in the United States.” celebrities such as David Hasselhoff and Lindsey Lohan. Housed in the CrystalCore 42” cabinet, it also uses voice-overs by the show’s executive producer Harvey Levin. IGT was also adding several new titles to the Company’s legendary Wheel of Fortune slots portfolio. The Wheel of Fortune Gold Spins Double Diamond game debuted on IGT’s new hardware solution, the CrystalWheel Stepper cabinet. The CrystalWheel Stepper cabinet melds the mechanical reels from IGT’s S3000 cabinet with the pristine video presentation of IGT’s CrystalCore cabinet, and is topped with an iconic, physical Wheel of Fortune wheel. IGT will also introduce Wheel of Fortune New Orleans slots. Housed on the CrystalWheel cabinet, this Mardi Gras-inspired game theme transports players to the Big Easy as they vie for the game’s five progressive jackpots. “It’s very much bringing tabloid TV to the slot floor,” Moore explained. “We think it will appeal to a younger demographic and bring a lot of fun to the floor.” The True 3D technology meanwhile was also being used on Cash Fever 3D, Plants vs. Zombies 3D Ancient Egypt, Reef of Riches 3D and Return of the Sphinx 3D but it wasn’t the only breakthrough technology on the stand. The TRUE 3D title, Reef of Riches 3D “features Dynamic Tracking, which interacts with the passing customer, telling them for example to take a seat, and distinguishing them from a player who has already sat down to play. It analyses the movement of the player’s head to engage in the most appropriate way to attract players and encourage play,” added Moore. IGT was heralding another industry first with some innovative technology on its slot ode to US entertainment news source, TMZ. In TMZ Video Slots, an in-game photo booth feature takes a snap of the player’s face and superimposes it on one of the reporters covering all manner of scandals involving With the popularity of the recent return to the film franchise, IGT was also launching a new version of Jurassic Park video slots, featuring a T-Rex chase bonus whereby players escape the advancing dinosaur by matching symbols as the T-Rex chases the player. “Jurassic Park will be another really powerful game in 2016,” Moore added. “The game boasts superb highdefinition video and reels that swell by up to 10 rows high for free spins. The surround sound chair really adds to the excitement.” IGT was inviting fans of NetFlix to enjoy the launch of two slots games inspired by Orange Is the New Black Slots, developed in conjunction with Lionsgate. On the first day of G2E, IGT also launched Orange Is the New Black on the Company’s social casino, DoubleDown Casino. “We’re launching the two slot games simultaneously with the debut of the themes on IGT's social gaming mobile and desktop website, DoubleDown Casino. This marks the first time we’ve launched a marquee licensed brand on DoubleDown Casino at the same time we’ve introduced the land-based casino version of the game,” Moore explained. IGT Senior Vice President and DoubleDown Casino General Manager Joe Sigrist added: “Each of the games captures the essence of this blockbuster series in unique ways that fans will appreciate, and the launch Review G2E VEGAS 2015 of the DoubleDown Casino social version is designed to reach the massive fan base that watches the show on desktop and mobile devices." The IGT Orange Is the New Black Video Slots for casinos will offer two captivating game themes on the Company's Center Stage Duo cabinet. Each game can award one of three multi-level progressive awards displayed on the impressive 55" top screen. The Orange game features completely new math in a 4X5 reel configuration and the Black game displays a 3X5 reel in a 30 payline game. There are four character-driven bonus rounds, including Crazy Eyes' Wild Feature, Alex's More Symbols Feature, Mendoza's Double Game Feature, and Piper's All Features! showcase bonus, which combines all characters' bonus rounds together for big player rewards. The Netflix-inspiration was also evident in slot versions of House of Cards video slots. Breaking Bad video slots rounded out IGT’s portfolio of neverbefore-seen licensed themes for the show. IGT also gave a debut to SyncSation, a unique tool that enables operators to deploy choreographed light and sounds shows across multiple cabinets including the S3000, and CrystalDual hardware. With the addition of SyncSation operators can create attention-grabbing light and sound spectacles on their casino floors, ranging from mild to sensational. Video poker got a tournament makeover with the introduction of Ultimate X Poker Tournament Game. Fuelled by Tournament Manager 4.0, Ultimate X Poker Tournament Game enables operators to host spirited tournament games on the most successful video poker title of the last decade. Spin Ferno meanwhile represents the world’s first automated tournament technology system for a spinning reel cabinet. Fuelled by IGT’s Tournament Manager 5.0, the Spin Ferno product enables operators to host single or multi-site slot tournaments on the S3000 cabinet. IGT also introduced an array of new titles for the S3000 cabinet including Mucho Dinero, the all-new Hot Hit Game Series and many more. ADVANTECH-INNOCORE BUOYED BY HAT-TRICK OF DPX RELEASES Advantech-Innocore used G2E as the launch pad for three new platforms from its DPX Series plus mini-ITX, COM Express, industrial touch monitors, flash storage and graphics cards. All around the theme of ‘Gaming Intelligence’ Advantech-Innocore’s releases included the DPXE135 and DPX-E250 being unveiled in the E Series range with the DPX-S440 in the S Series range. Koen Stomph, Senior Key Account Manager and Channel Manager at Advantech Europe, said: “We’re really excited about these new releases. They are in fact the 3rd generation of AMD’s G Series embedded platform. The DPX-E135 provides a complete PC platform with passive cooling and the system uses AMD’s latest high performance dual and quad core SOC devices with “Discrete-level Graphics” from the integrated HD8000 series graphics core. A full feature set of I/O and COMs designed specifically for gaming devices is also included, making the DPX-E135 an ideal integrated platform for many gaming, amusement and kiosk applications. The DPX-S440 is another new motherboard for the gaming industry. It features the very latest AMD top-end R Series embedded platform. It provides massive scalability and future upgradeability. The DPXE250, meanwhile is a Xeon capable motherboard for the gaming and lottery industry. It features the very latest 4th Generation Intel Core architecture CPUs up to and including Intel Xeon CPUs. Best in class CPU performance – the DPX-E250 supports a huge range of price and performance from dual core Celeron, through Core i3, Core i5, Core i7 and up to Xeon CPUs. The latest Intel embedded platform ensures customers a long lived, guaranteed five years in production, and future proof platform ready for whatever performance needs come along.” Also on show was a range of industrial motherboards and modules in a variety of formats including Mini-ITX, Q7, COM Express and MicroATX along with Advantech’s growing line of industrial LCD monitor products from ADS (Advantech Display Systems). With screen sizes available from 7seven inches up to 55 inches and beyond, the ADS range includes the latest technology products for high visibility, touch screen, sunlight view ability and ruggedisation. Craig Stapleton Advantech’s Product Director, said: “Our range of software solutions add further intelligence with functions such as media validation, SAS networking, security and diagnostics. Finally for customers requiring customdesigned products we can add intelligence in the form of custom FPGA and additional microcontrollers with custom firmware for sophisticated security, control and supervisory functions.” 6 5 Review Jason Krause and Mike Sigona G2E VEGAS 2015 Stunning statistics make up only half the story with ELO as the touchscreen specialist threw a curve into G2E’s mix Every 57 seconds, ELO Touch Systems manufactures sells and installs one of its touch screen products. With statistics like that it’s no surprise to hear that ELO has secured over 20m touch screen installs in more than 80 countries. Not surprising either then that the casino industry has commanded a healthy slice of those sales figures. The Elo IntelliTouch Curve touchscreen solution was launched at last year’s G2E with incredible results. Delivering full HD resolution and clear glass optical clarity using professional-grade components built for continuous use in public environments, the Elo curved touchscreen solution features SAW technology or to give it its full name, patented IntelliTouch and IntelliTouch Zero-Bezel surface acoustic wave (SAW) touch technology. Jason Krause, Product Manager said: “Our aim is to help gaming manufacturers avoid integration problems, enable touch on borders, create unique shapes and curves, and incorporate company or brand logos into thei slot machine or gaming terminal. IntelliTouch Pro projected capacitive technology (PCAP) allows for horizontal counter, ELO CAME, SAW AND CONQUERED furniture and tabletop integration for electronic roulette. Elo surface capacitive (SCAP) touchscreens lower maintenance costs of gaming machines already deployed by plugging directly into third party touch controllers. One of our most recent breakthroughs has been in the development of chip flipping and dragging.” Mike Sigona, Regional Sales Manager added: “The pure-glass construction and SAW touch technology delivers superior image clarity, resolution and light transmission ideal for HD and 4K graphics. There are no coatings, plastic films or moving parts to scratch, wear out, or be damaged. The touchscreen will continue to work even if it gets scratched. It has been tested to handle 50 million touches in one location without failure. It’s available with transactional single-touch or interactive dual-touch capabilities in 32-inch and 42-inch sizes. The stable, driftfree operation of SAW touchscreen technology provides an accurate touch response measured on three axes using a finger, gloved hand, or passive stylus. ELO’s sensitive touch response recognizes location and amount of pressure applied. It’s being used by a lot of the slot companies out there on the exhibition floor.” QUIXANT MONITORS PROGRESS ACROSS US MARKETS Quixant has been making a significant impact with its combined range of gaming boards and monitors for US OEMs “We’ve been offering gaming specific monitors for several years now, but what’s new for Quixant is that we’re now shipping in volume for a major manufacturer. It’s become an important part of the business,” described Quixant’s Jon Jayal at the G2E gaming show in Las Vegas. “We are offering OEMs several new packages, with bundles comprised of computer boards and gaming specific monitors with the benefits of combining the two together. We have applied the same skills and disciplines from the computer board sector to gaming monitors,” explained Mr. Jayal. “Last year we invested in a new US office and took the decision to invest in a much larger two-tier stand at the G2E show. “Our strategy has always been to invest heavily in the design and development of our products, both in terms of hardware and software. This, together with having our own manufacturing in Taiwan, is a key factor in our success. Our product does exactly what it says on the tin and the market knows that.” 6 6 The Quixant team at G2E 2015 Quixant’s focus on the gaming industry has enabled the company to deliver a range of standard products that meet the complex needs of its customers. Couple that with an excellent track record for engineering support and unrivalled reliability and flexibility and Quixant is the ideal partner for casino operators and OEMs. “As well as confidence in our products Quixant also has a commercial model that fits well with the needs of the market. A policy of holding stock of our product range reduces lead times and enhances our ability to react to unexpected orders, with NO minimum order quantities,” concluded Mr. Jayal of the growing range of products offered by Quixant. Review G2E VEGAS 2015 Greentube’s Gabriel Cianchetto with BlueBat CEO Kenny Huang GREENTUBE SIGNS SOCIAL DEAL WITH FOXWOODS AT G2E 2015 Greentube completed G2E with a groundbreaking deal with Foxwoods Resort Casino, who will use Greentube Pro, the turn-key private-label social casino marketing platform as its exclusive social casino platform. As part of the deal, Foxwoods will also act as the exclusive partner for the product taking it to the tribal and commercial casino markets in North America. Gabriel Cianchetto, President of Market Development for Greentube in North America, said: “This is very much a partnership rather than just a distribution deal. Firstly we’re delighted to be making our first big marquee signing in the States with Foxwoods, where we will be replacing a competitor’s product. Foxwoods will act as a showcase site for the white label BtoC social casino platform that we’ve developed. We expect this to go live in four to six months. Then Foxwoods will be helping us roll-out the platform across North America. We very much think that social and real money online gaming can co-exist. A lot of people thought that social gaming was just going to be temporary as markets moved to real money, we see it however as a huge marketing platform with the ultimate aim being to drive custom back to the landbased casino sooner.” Thomas Graf, CEO of Greentube, said: “Foxwoods’ leadership in the gaming industry makes them a perfect home for Greentube Pro. We are proud of our alliance with Foxwoods and the Mashantucket Pequot Tribal Nation. We look forward to a longterm and mutually-beneficial relationship.” Designed to enhance player retention and boost new player acquisition for land-based casinos, Greentube Pro integrates proven loyalty strategies with the mass appeal of online and mobile play into a custom branded experience. The platform is fully customisable, allowing land-based casinos to choose from Novomatic’s vast library of respected games as well as content from Greentube partners. Players can experience the casino’s brand anywhere they may be and on any internet-enabled device they prefer. “We are impressed by the quality of the Greentube Pro product line and are excited about working with Greentube to realise this shared vision,” said Felix Rappaport, President & CEO of Foxwoods Resort Casino. “This relationship marks an important transformation for the social gaming segment of our business and we are confident that the fundamental principles that make the Foxwoods brand so distinctive will continue to evolve.” Greentube Pro was designed to engage with players away from the casino floor. By offering free- to-play social casino games for computers, tablets and smart phones, Greentube Pro enables players to earn rewards including complimentary meals, hotel stays, tickets to events and more. The Greentube Pro platform is distinctive in several ways. The Greentube Pro solution is specifically designed to drive players into the land based casino by tying play to specific offers, rewards and promotional events. Greentube Pro offers more than just casino games. It is a real social casino experience complete with social engagement and gamifications. Players only see the Client’s brand while playing, ensuring a uniform brand experience. GOLDEN RACE SHOWING ITS GOLDEN TOUCH Golden Race was hoping add its golden touch to G2e Las Vegas with its GoldenBox all-in-one solution for new customers looking to get started in the industry Loaded with a suite of popular sports betting and casino games including Greyhounds racing, Horse Racing, 3D Football, Speedway Racing, Keno, Poker, Mini Roulette and Live Lotto, Golden Race is constantly bringing more and better games. The Golden-Box autoupdate feature allows the system to automatically incorporate any new features and games as soon as they are ready. Golden-Box back office access operators to configure key aspects in the games The Golden Race team at G2E playback, allowing customers to play all events at the same time or one after another. As well as supplying its game content via terminals, Golden Race offers opportunities online. Alongside its suite of 3D Virtual Sports, Golden Race was showcasing the new Perfect 6 game, a bright, visually attractive bingo game offering multiple types of bets and bonuses. 6 7 Review G2E VEGAS 2015 EGT’s Radostina Ganeva EGT BUILDS ON THE FERTILE SLOT SOILS OF FLORIDA It’s been a huge year of North American growth which has seen the slots of Bulgarian company Euro Games Technology installed in almost every casino in Florida state Installs of EGT’s Egypt Quest jackpot system; a customised solution for the US, which offers a novel type of bonus and jackpot features, have flown into Isle Casino Racing Pompano Park, Magic City Casino, Mardi Gras Casino and the Seminole Coconut Creek Casino, all located in Florida. With installs set to follow in Valley View Casino in California, the Hard Rock Rocksino Northfield Park in Ohio, the Margaretville Resort Casino in Louisiana, the Gold Strike Casino Resort in Mississippi and several casinos in Puerto Rico, EGT’s distribution deal with Reel Games is certainly paying off Stateside and beyond. The objective for 2016 is even more ambitious with the plan being to penetrate the major jurisdictions in North America. The driving force behind this push will be the newly created multigame mixes for the USA – the Premier Green and the Premier Red, each including six carefully selected games. They will soon be installed at Isle Casino Racing Pompano Park and the Calder Casino in Florida with more three mixes from the same series – Premier Blue, Premier Orange and Premier Purple, to follow. The Premier Red and Premier Green mixes were generating plenty of interest at G2E. Sean Smith, President of Reel Games, the partner of EGT for North America, said: “They got the approval of every visitor 6 8 “The intriguing design, proven mathematical models and various themes are their major advantages and key selling points. Moreover, they complement perfectly our slot cabinets.” jackpot model is also on the verge of going into Panama. Nadia Popova, Director of EGT Panama, added: “Egypt Quest and P-24/24 Up have already given us phenomenal sales results in many regional markets in a short space of time. At G2E my team expanded our contacts with operators from Latin America, Mexico, Paraguay, Uruguay, Curacao, Jamaica, Aruba, etc. and the interest in these two products is getting stronger and stronger. We are also in the final launch stages of our Diamond Life jackpot system in St. Martin. For the P-24/24 St Slim slot cabinet we have contracted many future installations too.” we have spoken to during G2E. So I expect them to become a great hit on the market and am eager to provide them to more and more casinos in the US. This year EGT had a high number of visitors also from Europe, many of whom were viewing EGT’s Luxury series of touch table roulettes. “The intriguing design, proven mathematical models and various themes are their major advantages and key selling points. Moreover, they complement perfectly our already recognised slot cabinets, so it is just a matter of time to convince the clients in their merits,” said Mr. Smith. Stanislav Stanev, Sales and Marketing Director of EGT, said: “This year’s G2E exhibition went beyond our expectations. Its post-event effect will be considerable. We are progressing further in Central, South and North America, so the name of EGT and its brands, especially Premier and Egypt Quest, are no longer unknown to the local operators and players. All our guests during the show acknowledged the high quality, contemporary design and competitive prices of our product solutions and this feedback gives to me and to my international team the confidence in our future success in the region.” During the exhibition EGT carried out another installation of its highly successful Egypt Quest jackpot system, this time in Louisiana at Margaritaville Casino. It was followed by numerous inquiries about the product from many new potential customers. The Review G2E VEGAS 2015 CASINO TECHNOLOGY AND ALTO DRIVE A HOT ROD Casino Technology has of course already achieved notable success with such ‘out of the box’ concepts with its Play Me Grand Piano blazing a trial in markets with its embedded auto-roulette and slot screens situated around a real piano. Meanwhile further innovation was on show in the form of the new Arch cabinet, demonstrated with Casino Technology’s new slot title, Treasure Journey, with its unique math models, game features and adventurous themes. Casino Technology has teamed up with North American partner Alto Gaming to launch a Hot Rod range of slots dedicated to classic American cars, bringing the deep rumble of power, the nostalgic passion of rodding, and the irresistible mix of speed and wins to casino floors The suite of games carrying the Hot Rod brand feature unique game design characteristics, but it is the packaging that saw this project stand out from the G2E exhibition floor with the cabinet being a sit down, shrunken version of a vintage hot rod car. The Hot Rod slot machine features Casino Technology’s Arch technology with a full HD resolution, 42" curved, gaming customised display. Alexander Gornakov, Founder and CEO of Alto Gaming, said: “Being a loyal Hot Rod fan since my childhood and dreaming of driving such an exclusive vehicle, just like millions of adrenaline seekers, the idea was born to turn a boy's dream into an innovative gaming experience, bestowed with the premium play performance expected by our clients .The Hot Rod slot machine has translated Alto Gaming's brand message, “Altering Gaming” to the best possible extent, employing cutting-edge technology and authentic game concepts with bespoke designs for contemporary customers.” Tyler Schulze, SVP of TEN Enterprises, owners of the Hot Rod brand, added: “We are very excited to see the Elsewhere the multi-game series Gamopolis, with its recent releases Highway and Multiskin, has proved extremely popular for Casino Technology in Latin America. The road-map of the newest Speedway versions contain 40 unique games and a progressive. Elena Shaterova with Arch Hot Rod brand extended to this unique category. Alto Gaming is a leader in the gaming technology industry, and immediately recognised the outstanding opportunity to leverage long-standing consumer affinity for the Hot Rod brand into gaming experiences that feature both the vehicles and the lifestyle surrounding this enthusiast passion.” Roy Student, President of Alto Gaming, said: "The passion for hot rodding brings together people of all generations. We are pleased to have the opportunity to partner with a globally recognised brand like Hot Rod, as it is a household name that everyone is familiar with. Everyone knows exactly what a hot rod is and why it’s exciting.” One of many games expected to do well is Wild Sunrise, focusing on the adventurous Wild West and the wilderness of endless prairie where anything can happen after sunset. This classic American story has been specially developed for the American market after extensive observations of the local preferences. Casino Technology’s Elena Shaterova said: “Empowered by a system library and improved reactions, we’ve seen a 50 per cent increase both for the game play speed and customer satisfaction. The new platform adopted in the Gampolis Speedway series is also driven by operator demand for greater ingame interaction and higher slot machine efficiency (per unit of time spent on device). The Latin Americans really like our multi-games and we’ve made progress in the locals market in North America. We expect to be in four or five locations by the end of the year.” 6 9 Review Wendy Anderson and Martin Storm at G2E G2E VEGAS 2015 BMM Testlabs was at G2e Las Vegas celebrating a huge deal to create 1,000 full-time jobs during the next five years in the Greater Moncton area of Canada Martin Storm, President and CEO of BMM Testlabs, told us: “This really is a huge milestone for BMM. We look forward to building on our already substantial business in Greater Moncton, as we consider the city an ideal location to grow our Canadian presence. BMM Testlabs is honoured to work closely with New Brunswick in this important initiative. The deal is a game changer for the gaming industry and in many ways the beginning of the future. We’ve spent 12 years getting to this point in North America. We’ve moved carefully, but persistently and having got to this stage we know exactly what we have to deliver.” The 1,000 jobs that will be created include quality assurance testers, engineers, computer scientists, business development managers and project AMD or Advanced Micro Devices, is a name that won’t be too familiar with casino operators, although its work will undoubtedly be on your slot floor BMM BREAKTHROUGH IN CANADA managers. The investment by the provincial government will contribute an estimated $75m annually to New Brunswick’s gross domestic product once all positions have been filled. Moncton Premier Brian Gallant added: “This is a historic announcement in terms of the numbers of jobs being created by the private sector in partnership with the New Brunswick government. We are proud to partner with BMM Testlabs in creating 1,000 new good-paying jobs for the province. This is a game-changer for the province as we work to create more jobs for New Brunswickers in priority sectors, such as information technology.” AMD’s Chris Mikeshall with Kamal Khouri and Becky Ellzey AMD is at the forefront of some of the market-leading 3D graphics being used by the industry’s biggest players as well as video on multiple large displays, leading-edge HD video and immersive multimedia. New out at G2E were multiple discrete AMD Embedded Radeon graphics options suitable for multiple form factors. The suite of products is specifically designed to advance the visual and parallel processing capabilities of embedded applications. The graphics cards represent AMD’s commitment to embedded market innovation, providing engineers with more choices to achieve their design goals, from leading performance to energy efficiency. The new offerings cover a broad range of needs, from 192 GFLOPS to 3 TFLOPS of single precision performance, and from 20 to less than 95 watts of thermal design power. The products are offered as a Multi-Chip Module (MCM), Mobile PCI ExpressModule (MXM) and PCIe options, with AMD offering the only MCM solutions. All of these products offer extended support and longevity. The new discrete graphics cards offer the right balance of performance, power and graphics memory size, to meet the needs of most customers. “The demand for rich, vibrant graphics in embedded systems is greater than ever before, and that demand is growing,” said Scott Aylor, corporate vice president and 7 0 AMD ADDING A NEW DIMENSION general manager, AMD Embedded Solutions. “Our latest additions to the embedded product lineup help designers build mesmerising user experiences with 4K multi-screen installations and 3-D and interactive displays. In addition, the powerful capabilities of our GPUs can address the toughest parallel computing challenges.” The graphics cards span three levels of performance within the embedded market: UltraHighPerformance, High Performance and Power Efficient. The new AMD Embedded Radeon E8950MXM Module is an incredibly powerful discrete GPU that is wellsuited for GPGPU computing and built for 4K applications with support for 4K decode, 4K encode, and up to six 4K displays. This product is ideal for highend casino and arcade gaming machines. Amatic’s Thomas Engstberger with INAG’s Mark Jones Review G2E VEGAS 2015 game in the world and our new electronic table game, Turbo Card Roulette, should do the same.” Thomas Engstberger, Amatic’s Sales Manager, said: “INAG is enjoying increasing success with its cardbased roulette. The Amatic team is proud to be providing the terminals and system to link all the technology together, so that INAG can provide a multiplayer solution.” AMATIC INDUSTRIES FEELING THE TERMINAL SUCCESS OF INAG Amatic was exhibiting on the stand of INAG, a company who it supplies terminals to for INAG’s innovative range of card-based roulette products INAG’s range of games includes Turbo Card Roulette, Mystery Card Poker, Poker or Bust, Knock out Baccarat and Suit 2 Kill. Company Owner Mark Jones said: “The company started as a means to circumnavigate the ban on roulette games in California. We developed a card- based alternative which has proved hugely popular in California with over 60 tables installed. Besides holding the patent on the number one card-based roulette style game in the world, INAG has joined with several major gaming companies collaborate upon intellectual property to present some really unique games. We’ve also been been awarded the title “ World’s Greatest Card-Based Gaming Company” by World’s Greatest as seen on `US TV. Becoming No.1 is our goal with every product we patent. Mystery Card Roulette is the number one card based roulette game in the world. Mystery Card Bonanza is the number one card based Big Six style Amatic was also showing the Performer Grand Arc with a three-screened version demonstrating the purposely-chosen curved design the best. Mr. Engstberger added: “The Amatic stand was very busy throughout the three days of the show. Visitors often complimented the design of the PGA3. It is the company’s aim and focus to offer a gaming cabinet that really appeals to the eye and the feedback received at the G2E confirmed that the Amatic team has been successful here. All games are designed inhouse. In this day and age where large gaming companies are merging to create giants, customers appreciate AMATIC even more as a medium-sized, family-run company that has remained true to its roots for over two decades. The G2E was a great show. In particular many visitors from Latin America came to the Amatic stand and this continent for sure represents a growth market for Amatic Industries.” AINSWORTH READY TO TAKE ON THE STATES entertaining game range that has delighted players across North and South America. The A560 SL features a striking 32” high definition display, 19” LCD topper option for jackpot promotion, unique attract lighting stylised to each game, premium sound experience and breathtaking animations. AGT was supplementing its ‘Reel Deal’ theme at this year’s G2E 2015 with the news that its 290,000 square foot headquarters for the Americas in Las Vegas would soon be open Player favourites over the year have included Rumble Rumble, Flying Horse, Jumbo Wilds and King Cat with G2E Las Vegas seeing the debut of the brand new Sweet Zone title Grand Lions. The exhibition floor featured new themes such as The Sound of Music, Showgirls and Cinderella, marking Ainsworth first foray into the world of film licensees. Ainsworth will release its Sound of Music and Showgirls machines into the North American market in the fourth quarter with three more licensed games: King Kong, Cinderella and Three Amigos expected in 2016. Overseas sales now generate 61 per cent of Ainsworth’s earnings up from 41 per cent a year ago. Revenues in North America increased by 41 per cent year-on-year whilst unit volume increased by 30 per cent. The licensed titles, the huge Americas-focussed facility and the impressive financial stats for the North American market all suggest Ainsworth is ready to mix Len Ainsworth it with the big boys in the biggest of American markets. North American President Mike Dreitzer said: “The new facility will serve North and South America and will employ 100 people. It will open in April and will really cement a very solid year of growth for us driven by the runaway success of our A560 SL 32 cabinet. This has accounted for 70 per cent of sales in the Americas.” The A560 SL was exclusively designed for a highly Another highly anticipated brand that was unveiled at G2E was Double Sweet Zone. It was launching with three entertaining Order of the Dragon titles, Double Sweet Zone offers players the option to play the original ‘Sweet Zone’ for 50 credits or the ‘Double Sweet Zone’ for 50 credits plus 50 credit ante-bet. Mr. Dreitzer added: “We’ve installed in several new states during the last year, including Arizona, Wyoming, Missouri and Mississippi and our footprint continues to grow. We expect more states with our improved service and definitely have our sights on Las Vegas. There are 100,000 slots in Nevada with lots of supply and recycle. The locals market is very different to the Strip. Customers want variety. One customer we recently worked with had 25 vendors supply his casino. There’s a huge opportunity for us here and we feel ideally placed to meet it.” 7 1 Review G2E VEGAS 2015 G2E hosted another coming out party on the booth of Everi, a new brand created following the merger and integration of Global Cash Access and Multimedia Games Everi’s new branding and product portfolio reflects the company’s new direction and position as the casino industry’s only provider of both payments and games solutions. A host of new product was on show at G2E originating from both sides of the merger including the Core HDX gaming cabinet, the Apex V topper, the newest version of TournEvent, Everi’s slot tournament, the full-service CXC 3-in-1 kiosks, Everi Compliance solutions, and its CashClub and CentralCredit integrated payments solutions. Ram Chary, President and Chief Executive Officer of Everi, commented: “Our Austin, Reno and Chicagobased game development teams continue to deliver some of the gaming industry’s most unique cabinets and games including our new for-sale Core HDX cabinet. We plan to double our game studio development teams over the coming months.” The Core HDX includes game-controlled lighting, ergonomic controls and an integrated LCD button panel that for Class II settings includes a mini bingo touchscreen display. The eye-catching cabinet is topped by a custom premium LCD top box with gamecontrolled lighting and can be fitted with Everi’s award-winning Apex V topper which enables the display of synchronised video content across banks of up to 16 cabinets. Core HDX supports a content library of 86 existing games and will also feature cabinet-specific titles that Everi’s Mike Wabschall and Julia Smegal EVERI HIGHLIGHTS ITS UNIQUE POSITION IN SLOTS AND KIOSKS will take full advantage of the two large monitors and the cabinet’s other exciting features. Exclusive titles for the new Core HDX platform include Twin Dragon, Quad Burst Tiger Strike, Jackpot Inferno and Bonus Attack. On the payments side, Everi was showing its CXC 4.0R and CXC 4.0L full service kiosks, which offer extensive cash handling functionality in two distinct footprints. Both deliver powerful marketing peripherals, an intuitive interface, the ability for multiple ticket redemption, easy bill breaking and access to Everi’s patented 3-in-1 Rollover technology. Thanks to 3-in-1 Rollover, patrons can easily turn an unsuccessful ATM transaction into a credit card advance or a POS debit card transaction. The next-generation CashClub from ALL’S GOOD FOR LAND-BASED AND ONLINE WITH CELEBRATORY HIGH 5 High 5 Games was at G2E with four major celebrations; 20 years of supplying online games, three years of operating the High5 Casino, the company’s 150th online game title and its first HTML5 launch. launched in 1995, High5 Games has been around since the very beginning of the internet. A lot of has happened in 20 years. We’ve just released our first HTML5 game. Our HTML5 development teams in London and New York will oversee our new push into the mobile sector. We expect 10 HTML5 games to be released by the end of the year. Then they’ll be a full programme of monthly dual platform launches throughout 2016, which will make H5G a major powerhouse for mobile content.” Captain Payback with its Expanding Wilds, increased wins and bigger prizes took the accolade of being the company’s 150th game but was quickly surpassed by game 151 in Zombie Zone. Patrick Benson, the company’s VP of Integrated Marketing, said: “Having In September, the spin button at High 5 Casino was pressed approximately three billion times with the most popular games being Captain Payback, Curious Kingdom, Midnight Eclipse, Dream Beauty and Golden Tower. There was a party atmosphere on the High 5 stand at G2E as the company celebrated a host of anniversaries 7 2 Everi gives operators a single, easy-to-use interface for processing credit/debit card transactions and check warranties. CashClub allows for electronic signature capture and dynamic currency conversion and interfaces directly with the Company’s Everi Compliance solutions to improve compliance with Title 31 requirements. Furthermore, CashCluballows operators to use their existing cage equipment, removing the need for a separate stand-alone terminal. QuickCash is designed to be a powerful combination of hardware and software that delivers benefits for both the casino patron and casino operator. QuickCash provides additional cash access opportunities to patrons whose kiosk or ATM transaction is declined by the issuing bank. Review G2E VEGAS 2015 TRANSACT IS TAKING EPICENTRAL TO PLAY THE GAMING TABLES TransAct was taking its Epic 950 to two new locations beyond the slot machine at this year’s G2E, bringing all the benefits of the Epicentral bonusing system to the casino tables The TableTop Enclosure brings together an Epic 950 and power supply in a tidy, compact design for use at table games, players’ club desks and cash desks. The new In-Table Enclosure allows the Epic 950 to be mounted underneath the table game, presenting tickets via a bezel that rises up through the table. Tracey Chernay, Senior Vice President, Global Casino, Gaming and Lottery, said: “We often hear table players complain that all the promotion and rewards on the gaming floor are geared towards the slot player. TableTop Enclosure brings the power to reward and rive play and repeat visits to the pit boss, which is hugely exciting for live gaming staff. “The printer uses the same technology as the slot version used on over 500,000 slot machines worldwide. It can be deployed alongside our ServerPort and Epic 950 ticket printer, giving casino marketing teams access to table players with easyto-manage floor-wide campaigns. One casino recently reported a 1,000 per cent return on investment with Epicentral and another of a 100 per cent increase in lower-tier Average Daily Theo.” Also on show was the Epic 3000 printer for the lottery industry at this year’s G2E. Big things are expected of the 3000 with its anti-jam front paper exit for reliable operation, its ability to print and stack up to 100 tickets without shuffling, a large 7.5inch diameter paper roll, and the industry’s only full tool steel rotary cutter, making it the fastest transaction printer for the lottery industry. Tracey Chernay explained: “This is the world’s leading online lottery ticket printer, in use at 1,000s of sites around the world. It has a small, spacesaving footprint and is an ideal choice for Online Lottery, Parimutuel Betting, and any high-speed transaction printing application. It reflects the efforts of our team to make this innovative and reliable solution available to the broader lottery market.” The Epic 880 meanwhile is a compact printer for all types of gaming machines, including amusement with prizes, skill with prizes and video lottery terminals. It features a modular design that is configurable to nearly any space, a variable length ticket presenter and ticket retract capability. It also offers auto paper loading and can accommodate 4inch or 6-inch paper rolls. NYX ANNOUNCES R. FRANCO DEAL NYX Gaming signed a landmark game development with R. Franco at G2E Las Vegas that will see NYX developing and distributing internationally R. Franco’s Neopolis in the online iGaming market David Flynn, EVP of Business Development for NYX Gaming Group, said:” This is a landmark deal for NYX Gaming Group. Working together with such an influential, successful and established games developer as R. Franco, is an honour for the team at NYX. When it comes to land-based slots machines in Spain, R Franco is THE company. “R. Franco’s international reach and historical reputation make an excellent fit with NYX. Their games are excellent performers in the land based environment and we are extremely excited to have the opportunity to deliver this title online using our expert game development team within the company,” he added. Neopolis is one of the latest and most successful Tracey Chernay The Epic 883 meanwhile is a higher resolution version of the company’s popular Epic 880 printer, this compact kiosk printer delivers clear graphic and text reproduction capabilities at resolutions up to 300 dpi. Also on show was the Epic 430. With an easy-toconfigure modular design, the Epic 430 is ideal for casino operators’ customer self-service kiosks. The printer features variable length tickets with graphics and coupons capabilities, quick paper roll changes, a fast print speed and an array of standard paper sensors. NYX’s Kristalina Steininger games from R .Franco’s current crop of land-based titles. Alejandro Casanova, Director of New Business Development for R. Franco, added: “We were looking for a fast moving partner who could provide not only the highest quality development but also international distribution. Besides, in NYX Gaming Group we have found a great partner with which we have reached the very best level of cooperation, understanding and support.” On the Las Vegas exhibition floor of G2E 2015, NYX was following up the success of its Psycho online slot game with one dedicated to iconic film star James Dean. Celebrating the life of the movie actor, who starred in the film Rebel Without a Cause, the game is a five reel video slot that features win multipliers of up to 750x the wagered amount, wild symbols, expanding wilds, free spins, re-spins, scatter symbols, and a pick'em style bonus game. The game features a posted RTP of 95.40 per cent 7 3 Review G2E VEGAS 2015 Kelly Dyer, Director, Product Management and Marketing at DEQ, with Triple Up DEQ meanwhile has signed a deal with GES to launch a Poker Room Bonus system in North America. It will use GES’ innovative wireless and web based technology to offer a powerful and flexible jackpot and bonus system designed specifically for poker rooms. What will be branded as the DEQ Poker Room Bonus system allows card room operators to configure their own jackpot and bonus prize structures to drive player attendance and reward player loyalty. Utilizing cutting edge technology the system is compact yet powerful and allows the operator to use their existing computer hardware and display screens. Mr. Bertolone added: “Partnering with GES has enabled DEQ to grow its global business even further. The Poker Room Bonus system is a fantastic addition to our growing progressive offerings. We are happy to bring this excitement to Poker Room operators.” Much of the focus at G2E was placed on DEQ’s newly branded progressive options driven off of the PRSM Progressive System including; Triple-Up Progressive enabling operators to link any number of table games into three jackpots, 6 Card Hand Progressive is a 6 card progressive with an optional multi-bet side wager and EZ Baccarat Progressive, a brand driven betting progressive for EZ Baccarat the world’s leading Baccarat brand. DEQ’S EZ BACCARAT SET TO ENJOY AN INTERBLOCK MAKEOVER A host of new games were matched by new faces at a newly focussed DEQ Systems, an electornic tables company with two massive new deals announced at the show G2E was the platform for a huge announcement with Interblock who will now be using DEQ’s EZ Baccarat on its electronic table games (ETGs) worldwide by the first half of 2016. Rob Bone, President of Interblock North America, said: “Interblock’s continued success with baccarat, in specific markets, continues to demonstrate the market need and growing popularity of this product within the ETG gaming segment. We are thrilled to bring the EZ Baccarat brand to the electronic table game industry and to introduce this new automated version of baccarat to existing and new players everywhere.” “EZ Baccarat is the only virtual baccarat game that has a traditional eight-deck shoe, does not shuffle after every hand and enables players to follow the roads. It’s the only genuine baccarat game to be offered on ETGs. Period.” Joe Bertolone, President and Chief Executive Officer, added: “DEQ continues to leverage our premium content like EZ Baccarat onto new platforms and into new markets. We believe the ETG marketplace offers exponential growth opportunity for our brands beyond table games.” “This means that EZ Baccarat is the only virtual baccarat game that has a traditional eight-deck shoe, does not shuffle after every hand and enables players to follow the roads,” said Robin Powell, Talisman Group Principal and Co-inventor of EZ Baccarat. “EZ Baccarat is the only genuine baccarat game to be offered on electronic table games. Period.” EZ Baccarat uniquely offers a new technology built into its electronic and online game. EZ Baccarat has an installed base of over 750 tables in more than 150 casinos worldwide. 7 4 The PRSM Progressive System product is an enhanced and technically superior progressive platform that provides extensive progressive options to our customers. It is designed to significantly drive drop with unique multi-level, random jackpot and wagering options while enhancing the experience of live table game players. While retaining the best attributes of our bullet proof legacy platforms, new key product features of the PRSM Progressive System product include; Next generation dealer station and display screens, Enhanced ancillary systems interface capabilities, Industry leading back of the house reporting with upgraded data mining and performance statistics and Secured intra and inter property linking capabilities. In the Proprietary Tables Games segment, DEQ released What’s Wild Poker and re-release Player’s Choice 21 all exciting poker derivative games that are positioned to compete with current industry leading products to further enhance player experience. Mr. Bertolone added: "Over the last year, DEQ has continued to grow its business into new markets. We have reached unprecedented milestones with EZ Baccarat installations and are focused on our table systems product pipeline with equal intensity. As we move into 2016, we will continue to diversify our product lines and use our strengths to help our global customers make money.” Review G2E VEGAS 2015 ASTRO SHOWING ITS VERSATILITY Debbie Malin, General Manager, Astrosystems George Voyatzis BET CONSTRUCT LAUNCHES TRIBAL POKER IN US MARKET BetConstruct was at G2E Las Vegas launching tribal.poker, a poker network specifically for tribal gaming operators coupled with the social gaming platform. As part of the social gaming platform BetConstruct will demonstrate its innovative social Sportsbook featuring an industry leading selection of events. The company’s Commerical Director George Voyatzis explained how the network will provide its members with a custom designed and branded online cardroom, which will facilitate superior player retention and acquisition and allow tribes to realise more profit from current and new players. It was also demonstrating its fantasy sports offering BetConstruct currently powers over 120 partners globally, enabling them to offer Sportsbook, Live Dealer Casino, RNG Casino Suite, Poker, Skill Games, Virtual Betting, Financial Betting and Fantasy Sports, which are designed to benefit both start-ups and established gaming businesses. Astro Systems was showing its range of coin validators and bill acceptors including the GBA ST1-C at G2E Las Vegas 2015 Astro Systems was showing its range of coin validators and bill acceptors including the GBA ST1-C, a versatile, multi-orientation bank note reader which is designed for those compact applications that require minimal height clearance in either an upwards or downwards note stacking orientation. It is a global product, which can be used in any application with notes up to 70mm in width. With its technologically advanced “Sense Technology” note validation platform, secure note cassette and internalized connections between upper and lower housings, the ST1-C is a sleek, compact and affordable solution for its market place. MAKING SURE EVERY ONLINE TRANSACTION KOUNTS Kount was demonstrating ways to ensure online deposits and money transfers are protected, making sure when an online casino pays out, it goes to the right person with its Kount Complete solution. Already servicing international gamers from 180 countries it offers advanced mobile and online fraud detection with velocity, IP proxy, active/passive device ID, and customisable rules. There’s no wait to approve good players with a 300 millisecond average response time and real-time monitoring of transactions to detect organised fraud. Kount keeps fraudsters from slipping through the cracks by providing dozens of patented features and proprietary processes. These include Proxy Piercer, which combats fraudsters who use proxy servers to hide their actual location and multi-layer device Fingerprinting, which collects a comprehensive set of data that positively identifies a device in real time, whether fixed or mobile. Mobile Device ID and SDK allows access payments from mobile devices with ease and security while eliminating fraud whilst the company also offers affiliate/agent monitoring providing secure transactions from affiliate channels. Kount’s Melayna Olsen Melayna Olsen, Marketing program Manager at Kount, said: “Fraudsters have many different ways to break into a network. But wherever they try to steal around the globe, Kount’s systems can detect it and stop them from penetrating your system. Transaction Linking reveals hidden connections between multiple transactions, or players coming from the same group of fraudsters. It uses patented technology to show several types of associations that are proven to be risky and fraudulent.” 7 5 Review G2E VEGAS 2015 APEX gaming enjoyed an excellent and extremely busy G2E Las Vegas exhibition. It is the strength in depth of this Austrian company with innovations throughout that drew in the crowds. All three major product lines captured the imagination of exhibition visitors The iDROP is the way to get the most out of live tables – this cash management system offers many benefits for players and operators alike. Players can now redeem their tickets directly at the live table for jetons. Cashing-out is simple as the jeton amount is returned in ticket form. Operators have complete real-time information on this GLI-20 approved device that links with all possible casino systems. The croupier can enter notes and tickets in a bundle of up to 50 at a time. Each note/ticket is securely checked, validated and then stored within the iDROP. A player card reader can simply be connected with the iDROP. The APEX team introduced the iDROPe to the global gaming industry for the first time at the G2E Las Vegas show. The iDROPe is the side-mounted version – so much simpler to build into the live table – it has a bill reader with a 2,000 note capacity stacker and is player card ready. This is the right solution for very busy tables that require greater note capacity. The EVO2 gaming platform on the Pinnacle gaming machines merge together state-of-the-art gaming software and hardware. The high-resolution, widescreen monitors portray the games in pin-sharp quality. Changing between games is done in an instant. A wide range of games is available – including classic APEX gaming’s Johannes Weissengruber (center) with Casinos Austria’s Robert Vierziger and Ewald Kirschenmann at the G2E exhibition in Vegas APEX HELPS OPERATORS GET THE MOST FROM THEIR GAMING FLOOR games, table-based games and 3D games. Further benefits include the simple swipe function on the screen, the possibility to show/hide credits and partial ticket pay-out. The APEX PLAYER STATION (APS) is the electronic multiplayer from APEX gaming – equipped eight gaming terminals, each with a 24” high-resolution screen. This fully automatic player station incorporates a roulette wheel. APS also offers Sic-Bo, Baccarat, Black Jack and Quikker. Flexibility is key – for example, the Pinnacle gaming machines can be linked together with the APEX PLAYER STATION and vice versa. “All our gaming solutions arose great interest at the show,” explained Kubilay Özer, Global Sales Director of APEX gaming. “Visitors commented on the quality, style and innovativeness of our gaming solutions. Following from the G2E, we will be installing the iDROP and our EGM’s at several casinos in northern America, including Canada. We are looking forward to supporting the market with these trials. We were also particularly pleased with the interest from Latin American operators for all our products, especially the APS automated multiplayer and EGMs. This was a show to remember – we even had customers from all over the world especially Europe placing orders. The gaming market is truly in growth mode again.” CAMMEGH ENJOY ‘BEST EVER’ G2E Cammegh cements its US credentials with MGM Resorts deal, which headlined another grand performance at G2E industry super powers, we are both honoured and enthused about delivering the best roulette experience for players and the most secure from the operator’s perspective”. Cammegh, manufacturer of the world’s finest roulette wheels, had their best ever show at G2E Las Vegas. Having exhibited at G2E for the past 14 years, Cammegh have seen their market share in Nevada grow from zero, to becoming the roulette wheels suppliers for The Venetian, The Palazzo, MGM Grand, The Bellagio, Aria, NewYork NewYork, Monte Carlo, The Mirage and most recently Cosmopolitan. Andrew added, “Of course, G2E is not just about the local market and as ever we were delighted to welcome visitors from casinos all over the world, demonstrating our new ‘Glass’ Billboard Displays, our new Mercury 360 ‘Halo’ feature, Slingshot, EyeCard and our unique roulette added value side bets, Lucky Symbols and Spread Bet Roulette”. When asked about new business, Andrew added: “The show (G2E Las Vegas) has become a great place to do business, and we received orders and serious enquires for products across our entire range, from a mix of OEM’s, land based operators and on-line casinos.” Andrew Cammegh, Sales Director at Cammegh Ltd said, “G2E 2015, was by far the most relevant and rewarding show Cammegh has participated in Las Vegas. Having won the confidence of some of the 7 6 Cody Aughney, Sr. Business Analyst, Gaming Operations, MGM Resorts International with Andrew Cammegh Review CHANGING THE RETENTION LANDSCAPE G2E VEGAS 2015 DLV FEATURES THE CREATURES AT VEGAS SHOW Having worked with Zynga, Caesars, Golden Nugget and Scientific Games, Optimove has helped as entire cross section of online gaming companies to better retain their players With a knowledge base encompassing many online industries, it was at G2E promising to change the entire paradigm of how a company offers incentives to its players. Alon Tvina, Chief Commercial Officer at Optimove, said: “The recent trend has been for land-based casino operators to transcend into social gaming. We’re working with 160 companies globally but the US is gaining. Our advice is to be more personalised. Operators need to be emotionally intelligent regarding what their player is feeling and what offers they need at what times. Player retention needs to be performed with real time engagement. Optimove is the only company that offers real time, segmented campaigns with predicative analysis catering to each person for each event. Real time data analysis allows player retention teams to know when they must act to keep a player and can automatically send a realtime message when the player is still engaged, rewarding him or even refunding him part of his loss, but most importantly, to convince him to continue playing or return at a later date.” BetAmerica , the largest, fully licensed and regulated horseracing, greyhound racing and fantasy sports betting website in the United States, is one of many companies stateside that has worked with Optimove . BetAmerica’s management wanted to execute more frequent, more targeted and more personalised communication with their players. Before implementing Optimove’s daily customer segmentation and dynamic targeting, BetAmerica was sending out one incentive offer a month to their entire player base. Because a third-party agency was involved in developing and sending the campaigns, the process of getting a campaign sent out took days or weeks. The company wanted to be able to target many individual customer segments, quickly and easily. Instead of one large incentive offer per month, the company now uses Optimove to send out over 800 ultra-targeted campaigns to more than 50 distinct “target groups,” every month. And this number is growing steadily as the company continuously finetunes its customer targeting. More than 90 per cent of the company’s customer base is already receiving personalised incentives based on various levels of segmentation. The marketers are also leveraging this high campaign frequency to be able to test, optimize and iterate much more effectively, resulting in asteady increase in the measurable financial uplift of each campaign. BetAmerica management now has complete visibility into their most important player behaviour KPIs, calculated on a daily basis. Marketers can easily segment customer behavior metrics by bet type, race/game type, player type and even by individual players. DLV presented its Lab creatures and Diamond Excel at G2E Las Vegas 2015 DLV always prepares something new for the Las Vegas gaming show and this year was no exception. The Latvia-based gaming firm this year showed the company’s three-level LAB CREATURES jackpot with eye-catching graphic design and exciting themes. A new jackpot solution was shown for DLV’s new DIAMOND EXCEL machines incorporating two 27ins. screens, which was presented alongside the DIAMOND Ultra 3 mutligame with 25 games grouped into categories for added convenience for players. “Most attention visitor attention was directed towards our new products; however, depending on the country of origin of our booth guests and their needs, DLV, with its wide range of products, could offer just what the guests were looking for,” commented DLV’s Julija Barbakadze. ADOPTION GROWING FOR THE GSA’S GAME TO SYSTEM A busy G2E for Gaming Standards Association (GSA) saw it reveal the results of its 2015 Standards Adoption Survey, present a study comparing its G2S Game to System Standard to the SAS protocol standard, and unveiled a new G2S case study aimed at OEMs “The annual survey allows us to better understand who is adopting the protocol,” said GSA Protocol Director Ethan Tower (pictured right). “It’s shown that adoption is growing.” Support for G2S functionality by manufacturers is up by 16 per cent whilst the number of EGMs deployed in the field that support G2S increased by 15 per cent to 265,000. The Association (GSA) also recently released its new Compliance Verification Tools CVT 1.0 and CVT 2.0. These tools empower suppliers to conduct compliance testing at the point of software creation, significantly reducing implementation errors, Q/A overhead, and speeding time to market. “We are very proud of the fact that GSA’s G2S protocol is the new standard for the global gaming industry. Now with CVT 1.0 and CVT 2.0, suppliers have an automated way to quickly and precisely ensure games and systems are properly implementing G2S. The verification tools will dramatically benefit suppliers,” Mr Tower added. “We expect these tools will generate immediate and significant value for the industry. That is precisely what GSA was created to do. These new tools are a direct fulfilment of GSA’s brand promise and value proposition.” 7 7 Interactive CASINO TELEVISION ADVERTISING Genting - this is for ‘The Player’ Genting Online has launched a multimillion ad campaign in the UK aimed at both land-based and online players, which takes the perspective of the player. Shot in Kuala Lumpur, the agency hopes to change the way operators advertise in future... View the advert at: www.youtube.com/ watch?v=QC_YFQ39t_Y Genting, one of the world’s biggest and best known casino brands, has launched one of the most progressive online casino TV advertising campaigns in the UK. The 60 second commercials, shot over three very hot and sticky nights on and high above the streets of Kuala Lumpur, the birthplace of the Genting global brand, the ad follows 'the player', a fictional character. Played by Charlie Gardner, fresh from a recent role in Ridley Scott’s The Martian, the ad follows the player around the far eastern cityscape. Interspersed with iconic casino images of chips, cards and roulette wheels and supported throughout by the hard edged CryBabyCry soundtrack, the player shares his thoughts and reflections on his gaming ethos and attitudes as a serious casino player. The creative approach deliberately turned its back on the homogenised neon flashing, gimmicky attention-seeking online gaming ad landscape and instead, through research, delved into the minds, attitudes and behaviours of the most important people in any casino... the players. The advert sets out to encapsulate how they really feel about playing. Research for the project revealed that for players, it’s not all about winning, it’s about the opportunity to test their theories and game strategies to beat the house. Honing these skills gives them the greatest thrill. They understand they won’t win all the time, but they expect, through their ability, that they will eventually come out on top. 7 8 Just as the advertisement went live in the UK market, G3 took the opportunity to discuss the origins of the project and the aspirations of Genting Online with Peter Nolan, Managing Director of Genting Alderney. Peter Nolan Managing Director, Genting Alderney What were you looking to achieve with the ad? A number of things. We wanted to create more awareness of the Genting brand and our online product to drive receipts from more customers. Secondly, we wanted to exploit an opportunity, as this year is the 50th anniversary of Genting as group. The Genting brand has a lot of values appropriate to players; a fabulous track record, real insights into player needs and a great product range. The advert is focused largely around online, but it’s also about our sister companies too. Plus, more broadly, our land-based offer too as we open Resorts World Birmingham in October. Why utilise the medium of television? Predominantly for brand awareness. TV as a medium provides one big advantage, breadth of coverage. Through television we can really bring the brand to life and we think this ad is distinctive enough to stand out from the rest. Why shoot in Kuala Lumpur? A number of reasons, though having looked at numerous locations, Kuala Lumpur proved to be one of the strongest and proved cost-effective too. The director also really liked the style of the location and, of course, it is the home of Genting. “Genting has lot of values appropriate to players; a fabulous track record, real insights into players’ needs and a great product range. The advert is focused largely around online, but it’s about our sister companies too.” The advertising company that shot the ad claims that it will: “Change the face of online gaming as it’s a TV commercial unlike anything seen before.” The company also: “Expects the impact to be huge - this particular commercial will change the way operators look at their advertising in future.” What are your expectations? We hope it will have an impact on the players we are targeting. For us, there’s a lot of advertising Interactive CASINO TELEVISION ADVERTISING The advert feels like it’s advertising a land-based gaming environment - is that how you’re positioning your online presence? We are talking to both audiences. Any online business needs the base of triangle, the massmarket, which is complemented by high-rollers with strong margins. We have deliberately sought to reach to these players as it reassures them that they are making the right choice with Genting. We should be something players aspire to, and at Genting we deliver on those aspirations. out there that is entirely appropriate for other online operators, but our brand demands something that is high quality in format, focused on the player, and thirdly, through the way it is shot, convey all that to customers. Despite our strong presence in the UK, we wanted the advert to deliver clear brand identity. To create the advert, you began by talking to players, conducting research into clubs, those who play online, specifically with Genting, and those who play with other brands - what did you learn about your brand and your audience? Our strong feedback from the players centred around their perception of security. Genting has been a huge part of the gaming business for 50 years. We have built trust, heritage and reassurance, which is all part of the player experience. The advert presents the opportunity for the player to touch this brand in a physical way. You have spoken about capturing the ‘DNA of Genting’ - what is that? When we reference the ‘DNA of Genting’ we are talking about core values, which centre around managing players’ expectations of us. We have spent half a century managing players, both at the high-end and, with 40+ casinos in the UK, the mass market players too. Everything we do is centred around player management, which includes online as its crucial to maintain a consistency of experience and recognise players wherever they play for the contribution they make. It’s about operational experience and knowledge of play. “Genting has been part of the business for 50 years. We have built trust, heritage and reassurance, which is all part of the player experience. The advert presents the opportunity for the player to touch the brand in a physical way.” You don’t feature a comedy mascot or overplay humour in the advert - however, it does have a James Bond feel, which is something that casinos have sought to downplay for years - what’s the right balance and have you struck it? Charlie, the player in the commercial, doesn’t wear a bow-tie or dinner jacket, and he is younger, a bit rougher around the edges. I don’t think that’s a James Bond image. For us, it’s reasonably simple in terms of approach; we’re talking to the land-based casino player, those with the opportunity to gamble online. We are appealing to the slots player who plays online tournaments. This is our opportunity to raise the profile of online games within the group and use as a launchpad, to encourage players in the club to go online and online players to visit the clubs. This advert feels like a hybrid between online and land-based, can you attract players to both with one advert? We believe so. The research group says we have an audience of online players that play in landbased, and because of the range of clubs, we have access to both ends of the marketplace. We are looking to raise awareness of Genting as an online brand with existing players and attract customers from our competitors. We think it does appeal to both types of players. The advertising agency that created the advert talks about the “rubbish and abstract imagery associated with online gaming commercials” and the distance you have put between Genting and those brands. Was that deliberate? No - that was not the deliberate intent, though I’m not going to sit on the fence either. I was the marketing director of William Hill in the past, and while it was great to work on that brand, Genting is a very different proposition and we’re concerned that whatever we do reflects the positives of the Genting brand. This is an advert that looks and feels VIP - is that attractive to the mass player too? I think one follows the other in regards to brand awareness. I think the quality of the advert, because of filmic nature, is a standout in the sector, and that will hopefully raise awareness of Genting brand and the reflected glow for the landbased estate. Is this multi-million TV ad campaign the first of many, or is it a one-off? We are entering this on the basis of a continuous process of brand building in the UK. However, we are very early in the cycle and we will need to evaluate the impact at different points. It’s too early to comment right now. What I’d say is that as Resorts World Birmingham launches in the UK, we are capitalising on the brand image of Genting across its 45 mass and high-end locations, exploiting that image in the online gaming sector. This advert is a deliberate attempt to make sure we appeal to every audience out there. 7 9 Products LAND-BASED & INTERACTIVE 01 THE BRITNEY SPEARS SLOT GAME Casino Slots Aristocrat Technologies International superstar Britney Spears recently took her show from the stage to the casino floor to premiere Aristocrat’s Britney Spears Slot Game at Planet Hollywood Resort & Casino. According to the property, the slots became an overnight success on the floor with lines forming day and night. The Britney Spears Slot Game appears on Aristocrat Technologies’ newest stage, The ARC Double cabinet with the surround sound iChair. The newest addition to casino floors across the US, features Britney’s top-charting hits, including: Hit Me Baby One More Time, Toxic, 3, Oops I Did It Again and Crazy. The game has two base features, four entertaining bonus features and a $10,000 single site progressive jackpot. LUCKY PIRATES Online Slots Odobo Lucky Pirates is a 5-reel, 9-payline title with a pistol-toting starfish scatter bonus, a card-based gamble feature and humorous animated graphics. The majority of the symbols are fruits sporting an array of pirate paraphernalia including cutlasses, eyepatches and massive hoop earrings. Lucky Pirates is a fast-paced game that is suitable to players of all experience levels. The highest value symbol is the red parrot, which can pay out up to 5000 times the stake value. For players that revel in the excitement of the gamble feature, multiplying their winnings hinges on correctly predicting the colour of a undisclosed playing card. Bigger multipliers are available for guessing the actual suit, with up to ten consecutive gambles permitted on each win. In addition to Planet Hollywood, The Britney Spears Slot Game can also be found at the following Caesars Entertainment properties: Caesars Palace, Paris Las Vegas, Flamingo Hotel & Casino, The LINQ Hotel & Casino, Harrah’s Las Vegas, Rio AllSuite Hotel & Casino, Harrah’s Laughlin, Harrah’s Tahoe, Horseshoe Southern Indiana and Bally’s AC. 02 THE VIKINGS Online Slots Endorphina Endorphina, a Czech-based software provider that offers a wide range of high quality slot games for online casinos, introduces its new 5 reel, 20-line video slot called The Vikings. DPX-S440 The Vikings game was first introduced to the public at Super Show in Amsterdam earlier this year. Since then Endorphina released big hits such as Satoshi’s Secret and The Ninja. Components - Gaming Platforms Advantech-Innocore Advantech-Innocore has revealed the latest member of its DPX S –Series products, the DPX-S440. Based on the new AMD R-Series SOC high performance embedded platform, the DPX-S440 is a hugely capable single board integrated solution with a full feature set of I/O, COMs, storage and advanced security designed specifically for the gaming industry. Featuring the AMD R- Series SOC with AMD Radeon R7 Graphics the DPX-S440 gives the gaming OEM “Best in class” integrated GPU performance with the capabilities to drive higher resolution displays including up to three 4k displays for the next-gen of immersive graphics- intensive gaming machines. The AMD Radeon R7 Graphics in the R-Series SOC platform pushes the performance bar of integrated graphics up considerably with 3rd Gen Graphics Next Architecture (Up to 8 CU) sporting features including Direct X 12 support as well as UVD 6 with H.265 4K 60fps decode. Three independent monitors are supported via three DisplayPort 1.2 DP++ ports and for even higher performance the standard PCI-Express graphics card slot allows the DPX-S440 to support the latest discrete graphics cards. 8 0 In The Vikings game you can feel the freezing breeze and listen to the conquest background music that gets even stronger during the free spins. Fortunately, a couple of blond Viking ladies will melt your heart with their attractiveness and charm. As a wild, the game is featuring a ship, marine vessel, with a dragon's head, typical for the Viking 03 Age. Wild symbols substitute all symbols except scatters. The scatter symbol has a shape of a horrifying scull with swords. Free games - 3 or more scatter symbols trigger free games and you get a whole lot of 12 of them. Players will appreciate especially the stacked wilds, that you can find at other slots of Endorphina such as Safari. It’s a real thrill when you see stacked wilds line up on a slot. Not only that such screen is looking beautiful, but also the payout is very generous. There is no doubt that stacked and expanding wild slots are the most favorite and advanced video slots. It might not be that easy to win, but when you do, you can win really big. PROJECT TRAFALGAR Online/Mobile Gaming William Hill William Hill has rolled-out a new sports betting platform called Project Trafalgar, consisting of a new website infrastructure and new mobile app. Project Trafalgar enhances the customer experience with a clean, responsive layout and faster in-play betting as well as representing a powerful platform for future development. The new front end provides William Hill customers with quick and seamless navigation between markets to enable faster last-minute and in-play betting, and a cleaner interface. “Project Trafalgar is not a simple website redesign,” said Jamie Hart, Director of Innovation and Customer Experience. “Instead, it is a comprehensive overhaul of our entire web architecture, with important implications for the core William Hill business – and for the innovation work of WHLabs.” The new platform provides William Hill’s developer teams with an improved product delivery model, empowering them to make rapid, frequent release deployments with no dependency on third parties for the front end. “Project Trafalgar signals an important shift in our digital product offering, giving us complete control over the experience we offer our users,” adds Jamie. “Crucially, it gives an outlet our development talent to deploy an unprecedented velocity of change and further enhance our position as the market leader.” Products COMPONENTS HEBER LAUNCHES ITS FASTEST GAMING CONTROLLER Heber has had a long history of designing and selling successful gaming controllers since the mid 1990s. Earlier this year we launched a new range of PCbased controllers known as the Pluto A100 and T100 based on the AMD “Steppe-Eagle” processor. We have now launched our latest – and fastest – gaming controller to date known as the Pluto A400, based on the new AMD Embedded R-Series SOC processor (formerly code named “Merlin Falcon”) that was only announced on October 20th. The Pluto A400 will target the casino, bingo and street gaming markets. Designed for demanding embedded needs, the new Embedded R-Series SOC processor incorporates AMD’s latest generation x86 64-bit CPU core (“Excavator”), third-generation Graphics Core Next GPU architecture, and state-of-the-art power management for reduced energy consumption, to enable industry-leading performance and key embedded features for nextgeneration designs. connector that will support a range of new USB and PCIe gaming I/O products. The Pluto A400 is a small form-factor gaming platform that supports three display ports, two SO-DIMM slots of DDR4 memory, dual SATA drives and dual mSATA sockets with hardware RAID capability. It also supports seven USB ports, four serial ports, high definition audio 5.1 channels, two Gigabit LAN ports, and a PCIe x 16 graphics expansion slot. In addition, the Pluto A400 provides a new Heber-defined I/O slot The AMD Embedded R-Series SOC architecture provides astounding graphics and multimedia performance. High End AMD Radeon™ graphics provided on-chip also allows users to take advantage of Heterogeneous Systems Architecture (HSA) technology for the heaviest compute tasks. With the latest generation AMD Radeon™ graphics as well as the latest multimedia technology integrated on-chip means that the AMD Embedded R-Series SOC provides enhanced GPU performance and supports High Efficiency Video Coding (HEVC) for full 4K decode and DirectX® 12. The Pluto A400 will be sold as a standalone PCB with a range of add-on I/O boards and also as a platform installed within a small footprint enclosure. Pricing and availability will be announced in November this year. Information SUBSCRIBE AGEM – pg 33 www.agem.org AMATIC – pg 11 www.amatic.com APEX GAMING – pg 05 www.apex-gaming.com www.G3Newswire.com The international gaming industry’s daily portal for news A dynamic daily news website and recently launched App simplifies the reading of news by headline, region and industry; thumbnails of every story encapsulate the content of the article for a focused user-friendly experience. The result is the fastest delivery mechanism for both 'relevant' gaming news items. www.G3-247.com The G3-247.com website is a gaming media vault The newly launched G3-237.com website is a repository of every magazine feature and report G3 has covered over the last decade, with digital magazines and articles available to download directly from the website. Subscribers can purchase reports, buy printed copies and commission bespoke reports from the team behind G3. Access any report from 2003 to the present, review all the back issues of the magazine and read the latest 'yet to be published' G3 magazine reports. Social Networking AUSTRIAN GAMING INDUSTRIES – pg 09 Connect with G3 across every type of social networking tool www.austrian-gaming.com Readers can follow G3 on Twitter @G3imagazine, find us on facebook at Gaming Publishing G3, connect with us at Google+ and join the G3 Network on LinkedIn. In addition, every story created on the G3Newswire is shared daily across every social networking platform, connecting to users across the world. Links are also distributed for the latest gaming reports launched by G3 with www.G3-247.com blogs and pushed to the 8,000+ database of industry connections via email. www.cammegh.com CAMMEGH – pg IFC CASINO TECHNOLOGY – pg 19 www.casino-technology.com CLARION GAMING – pg IBC & 41 www.totallygaming.com CPI – pg 6 www.cranepi.com DRGT – pg 31 www.drgt.com E-GAMING – pg 21 www.e-gaming.cz G3i App - iOS & Android EGT – pg 13 The international gaming industry’s daily portal for news www.egt-bg.com Gaming Publishing launched its G3i App in August 2011. The first to launch a magazine App, the response has been overwhelming, as the App now provides readers with instant access to their favourite gaming magazine wherever and whenever they want. We have now added Android to this functionality, allowing readers to download magazines for free from the Apple App Store and their Android Marketplaces. Download back-issues or the latest magazines today. www.gaminglabs.com GAMING LABORATORIES INT. – pg 15 HEBER – pg 82 www.hebergaming.com JCM GLOBAL – pg 04 www.jcmglobal.com KONAMI GAMING – pg 25 www.gaming.konami.com LT GAMES – pg 23 www.ltgame.com MERKUR GAMING – pg OBC www.merkur-gaming.com Subscribe at www.g3-247.com to print and digital editions PATIR CASINO SEATING – pg 23 www.patir.de PST – pg 27 Subscribers have 24/7 access to the complete G3 reports back catalogue, reduced rates for the latest market reports, access to the complete G3 back issues library, discounts on commissioned reports, discounted events/conference access passes and attractive subscription rates for the monthly G3 magazine and special issues. Subscribe to G247 to receive a series of unique benefits. www.pstseating.com SUZO HAPP – pg 07 www.eu.suzohapp.com G3Newswire.com delivers daily international gaming industry news and information, with the G3Newswire newsletter circulated three times per week to a 8,000+ database of gaming industry influencers SYNOT – pg 29 www.synotloterie.eu Disclaimer: All contents© Gaming Publishing Limited 2015. No part of this publication may be reproduced in any form without the express permission of the publisher. While we make every effort to ensure that everything we print in Global, Games and Gaming (G3) is factually correct, we cannot be held responsible if factual errors occur. Advertisements are accepted by us in good faith as correct at the time of going to press. Printing: Manson Group, 8 Porters Wood, Valley Road Industrial Estate, St Albans, AL3 6PZ TCSJOHNHUXLEY – pg 35 www.tcsjohnhuxley.com Gaming Publishing Samson House, 457 Manchester Road, Manchester M29 7BR, UK Websites: G3Newswire.com G3-247.com Company Registration Number: 7342069 VAT No: 995 9138 52 Commercial Director John Slattery [email protected] +44 (0)7917 166471 Advertising Executive James Slattery [email protected] +44 (0)7917 166471 Advertising Executive Alison Dronfield [email protected] +44 (0)1204 410771 Subscriptions Manager Jennifer Pek [email protected] +44 (0)161 724 8716 Editor Lewis Pek [email protected] +44 (0) 1942 879 291 Associate Editor (Spain-Malaga) Karen Southall karensouthall@gmail. com News Editor Phil Martin [email protected] +44 (0)7801697714