a report on the five-year period 2007 – 2012

A REPORT ON THE FIVE-YEAR PERIOD
2007 – 2012
Including Financial Performance Results through 2012
Healing • Learning • Innovation
www.wcchc.com
Messages from the Board Chair and the President/Chief Executive Officer
Since its beginning in 1972, the
Health Center’s primary purpose
has always been to provide the best
healthcare available and deliver
it with Aloha. Addressing the
healthcare needs of our community
must go well beyond just providing
medical care.
The Health Center understands the connection between
the body, mind, and spirit. Our beautiful landscaping and
walking trails encourage quiet reflection and offer an
opportunity to heal more than just the physical level.
Job training, education programs, and technology are
also vital to the health of a community. Our Waianae
Health Academy certificate programs train people in our
community for good jobs in the expanding healthcare field.
Through our partnership with A. T. Still University School
of Osteopathic Medicine, we are training future community
doctors. Our innovative technology – much of it designed
by our own staff – supports the delivery of our unique
model of care.
Healing, learning, and innovation combine to make the
Health Center a major economic engine on the Leeward
Coast – one with nearly 600 employees that contribute to
the wellbeing of the community they serve.
Anthony R. Guerrero, Jr.
Board Chair
We are pleased to provide this
report on the Waianae Coast
Comprehensive Health Center for
the period of 2007 through 2012. It
reflects the successful efforts of our
Board and employees in making the
highest quality primary health care
accessible to all in our community.
Financially, the Health Center has remained “in the black”
for eighteen consecutive years. We have responded to a
difficult financial environment with increased productivity.
Our employees are dedicated, hardworking, and creative.
Our early adoption of health information technology has
provided the foundation vital to reaching and exceeding our
quality improvement goals.
As we look at the emergence of health care reform we
find the Health Center to be well positioned to continue its
growth and innovation. We are now the primary healthcare
home to nearly 30,000 individuals and we look for every
opportunity to respond to their healthcare needs.
If you would like to learn more about our Health Center,
please come and visit us. Our grounds and facilities reflect
the spirit of community and the art of healing. You will be
warmly welcomed.
Richard P. Bettini, MPH, MS
President and Chief Executive Officer
our MISSIOn
The Waianae Coast Comprehensive Health Center is:
• a healing center that provides accessible and affordable medical and traditional healing services with aloha.
• a learning center that offers health career training to ensure a better future for our community.
• an innovator, using leading edge technology to deliver the highest quality of medical services to our community.
1
our board of directors
WAIANAE DISTRICT COMPREHENSIVE HEALTH AND HOSPITAL BOARD, INCORPORATED
The Health Center is owned and operated by the community it serves and is governed by a volunteer Board of Directors. Ten members
must be consumers of the Health Center’s services and are elected by the Health Center’s corporate membership. Additional board
members with special expertise in law, medicine, finance and community affairs are appointed by elected members.
current Board Members and years served*
2012 –
2013
2011 –
2012
2010 –
2011
2009 –
2010
2008 –
2009
2007 –
2008
Anthony R. Guerrero, Jr. – First Hawaiian Bank, Vice Chairman (retired)
Chair
1st VC
Chair
Chair
Chair
2nd VC
Keola Lloyd – James Campbell Company, Vice President of Shareholder Relations
1st VC
Kauila Clark – Kauila Enterprises, President and Consultant
2nd VC
2nd VC
2nd VC
2nd VC
2nd VC
Director
Bill Wilson – Hawaiian Dredging Construction Company, President
3rd VC
3rd VC
3rd VC
Director
Director
Director
Billie Hauge – Former ED, Waianae Mental Health Center and District Coord., HCAP Waianae
Secy.
Secy.
Secy.
Director
Director
Wayne Suehiro – First Hawaiian Bank, Senior Vice President and Area Manager
Treas.
Treas.
Treas.
Treas.
Treas.
Director
Merrie Aipoalani – Hawaii State Department of Human Services/BESSD
Director
Director
Director
Director
Director
Director
Donna Broome – Retired, MedQUEST and former staff for Councilmember John DeSoto
Director
Kamahanahokulani Farrar – Research Corporation of the University of Hawaii/R-Matrix Grant
Director
Chair
1st VC
1st VC
1st VC
Director
Ginger Fuata – Queen Liliuokulani Children’s Center, Community-Building Facilitator
Director
Secy.
Director
3rd VC
Daniel Gomes – Pitney Bowes Customer Service Manager (retired)
Director
Clifford Isara – Sonoda & Isara, LLP, Partner
Director
Brian Keaulana – Former Lifeguard Captain / film industry actor, stuntman and stunt director
Director
Barbara Keola – Retired, active in Lions Club and AARP
Director
Roy Magnussen, MD – Univ. of Hawaii School of Medicine, Associate Dean of Clinical Affairs
Director
Renee Rego – Teamsters Local 681, President and CEO (retired)
Director
Candy Suiso – Searider Productions, Executive Director
Director
Charles Wheatley – Former Marine and many years in police work/private security (retired)
Director
Director
Director
Director
Director
Director
Director
Director
Director
Director
Director
Treas.
Director
Director
Director
Director
VC - Vice Chair
board member highlight
PAST Board Members and years served*
2011 –
2012
2010 –
2011
2009 –
2010
Aulani Ahmad
2008 –
2009
2007 –
2008
Director
Director
Gerard Akaka, MD
Director
Alean Cook-Palmer, MD
Rockne Freitas
Secy.
Director
Director
Director
Director
Director
Christine Jackson
Director
Director
Director
3rd VC
Secy.
Lyle Kaloi
Director
Director
Director
Director
Director
Director
3rd VC
Director
1st VC
Maralyn Kurshals
Director
Director
Arlene Olandy
Director
Director
Herbert Hew Len
Director
Janelle Kaohu
Denice Keliikoa
Cynthia Rezentes
Director
Director
Jackie Spencer
Director
Director
Rozalyn Teixeira
Director
Director
Director
Chair
Kauila Clark has been a catalyst for fulfilling the
Health Center’s mission since joining its Board
of Directors in 1989. A Native Hawaiian healer,
accomplished artist, and dedicated community
health center advocate, Kauila was named Chair of
the Board of Directors of the National Association
of Community Health Centers (NACHC) in August
2011 and is the first Pacific Islander to hold this
position. As NACHC Chair, Kauila’s passionate
message has influenced
policymaking at the local, state
and national level and has
inspired ordinary citizens to
become leaders in their own
communities. We are fortunate
to have his guidance on our
Board of Directors.
* During Reporting Period of 2007 - 2012
2
celebrating 40 years of serving the community
(1972 - 2012)
Original 40-year-old clinic building
demolished to make way for construction
of the Harry and Jeanette Weinberg Adult
Medical and Pharmacy Building
2012
Graduated first class of
A. T. Still University
osteopathic physicians
2011
Opened new 3-story Harry and Jeanette Weinberg
Family Medical Building
Opened the Dr. Agnes Kalanihookaha Cope
Native Hawaiian Traditional Healing Center
2009
27,002 patients served
at five clinic sites
2008
Selected as one of 11 community health
center sites by the A.T. Still University
School of Osteopathic Medicine for
their new medical school program
2007
2006
First community health center in the state to
implement an electronic medical record system
2003
305 Employees served 21,473
patients at four clinic sites
2000
A grant from the Harry and Jeanette Weinberg
Foundation funded construction of the
Laboratory and Dental Building
A grant from the Campbell Foundation funded
development of the Nanakuli satellite clinic, now
named the James and Abigail Campbell Clinic
1995
272 Employees served 17,909
patients at three clinic sites
1994
Waianae Health Academy established with an
interagency agreement between the Health Center
and Kapiolani and Leeward Community Colleges
Malama Ola Clinic opened
featuring Integrative Medicine
including a Fitness Center
1992
1991
Opened first Adult Day
Care Site in Maili
Opened first satellite clinic in Nanakuli
1987
1986
160 employees served
13,222 patients
Emergency Room expanded hours
to 24 hours a day, 365 days per year
1982
1973
3
First clinic opened with
1 physician and a staff of 5
in a temporary building
1972
Construction completed on
original clinic building at the
current main campus location
and opened with 33 employees
Our five-year programmatic performance
In 2007, our Board of Directors approved a number of goals for the Health Center to accomplish in the five years through
2012. These goals were shared with our community and posted in a kiosk display case on our main campus walking trail.
Below is a status report on these goals:
1. The three-story Harry and Jeanette Weinberg Family Medical Building
ü Opened: 2009
2. The Dr. Agnes Kalanihookaha Cope Native Hawaiian Traditional Healing Center
ü Opened: 2009
3. An expanded emergency department and renovated outpatient clinics
ü Construction to be completed in early 2013 on the new Harry and Jeanette Weinberg Adult Medicine and
Pharmacy Building
ü Construction to begin in 2013 of the new Emergency Medical Services Building
4. Behavioral Health (mental health and substance abuse) providers integrated within all primary care clinics
ü Initiated in 2010 and expanding integration
ü Opened substance abuse treatment clinic, Hale Kealaokekoa (Malama Recovery Services)
5. Medical students from the community training onsite as part of the A.T. Still University School of
Osteopathic Medicine program
ü Welcomed first group of medical students in 2008
ü Graduated 16 doctors to date (2011 and 2012)
ü A majority of the graduating doctors chose to practice in primary care
6. Increased partnerships and programs for
the Waianae Health Academy
ü Expanded number of certificate
programs available
ü Graduated 1800 students from
certificate programs to date
7. Increased technology and state-of-the-art
systems and equipment
ü All clinics now using electronic
medical records (EMR)
ü PIC Dashboard and Data Hub in place
ü New imaging equipment in Women’s
Health
8. Expanded Wellness Campus and Grounds
ü Network of walking trails expanded
ü Expanded Preventive Health programs
including Kid-Fit Program
4
Our Emerging Campus
mahalo to the donors of the
harry and jeanette weinberg Family medical building
The Harry and Jeanette Weinberg Foundation
Alexander and Baldwin Foundation
James and Abigail Campbell Family Foundation
Armstrong Foundation
Mary D. & Walter F. Frear Eleemosynary Trust
Atherton Family Foundation
McInerny Foundation
Bank of Hawaii Charitable Foundation
Public/Private Donations
City & County of Honolulu/CDBG Program
R.M. Towill Foundation
Cooke Foundation
Samuel N. & Mary Castle Foundation
Department of Commerce, EDA
Sophie Russell Trust
First Hawaiian Bank Foundation
Hawaii State Department of Health
Gannett (Honolulu Advertiser)
Vijay Singh Charitable Foundation
HEI Charitable Foundation
Watumull Foundation
mahalo to the donors of the Hale kealaokekoa (malama recovery services) building
U.S. Department of Housing and Urban Development Alaska Native/Native Hawaiian Institutions Assisting Communities Program
in partnership with the University of Hawaii – West Oahu
U.S. Department of Health and Human Services/Health Resources and Services Administration
New Emergency Medical
Services Building
Construction Begins 2013
Fundraising Goal: $ 7.25 million
5
MAHALO TO THE DONORS OF THE DR. AGNES KALANIHOOKAHA COPE NATIVE HAWAIIAN TRADITIONAL HEALING CENTER
Abigail Kawananakoa Trust
U.S. Department of Housing and Urban Development Alaska Native/Native Hawaiian Institutions Assisting Communities Program
in partnership with the University of Hawaii – Kapiolani Community College
Our walking trails are a “path to healing”
A MODEL CAMPUS FOR OUR COMMUNITY
Harry and Jeanette Weinberg Adult
Medical and Pharmacy Building
Construction Underway - Opens 2013
Harry and Jeanette Weinberg
Family Medical Building
Opened 2009
6
revenue sources patient profile
Revenue Sources
16%
Patient Services Revenue Breakdown
73%
6%
78%
Patient Services
17%
Grant Awards
7%
3%
Contributions and Other
Medicaid
PATIENTS BY ZIPCODE
Waianae Coast
Waipahu/Kunia
Kapolei
Ewa Beach
Wahiawa/Mililani/Waialua
Pearl City
Other
Medicare
Other
(includes self-pay)
PATIENTS BY AGE and GENDER
COUNT
21,339
2,183
2,059
1,421
651
342
1,729
PERCENT
72%
7%
7%
5%
2%
1%
6%
TOTAL PATIENTS/ENCOUNTERS
PATIENTS
Private
Insurance
ENCOUNTERS
Medical
28,753
115,173
Dental
Mental Health
Substance Abuse
Care Enabling Services
Other Professional Services
5,279
3,351
118
2,463
2,411
TOTAL
11,905
27,393
3,217
8,151
5,962
171,801
AGE
MALES
FEMALES
<1
1-4
5 - 12
708
1,560
2,236
644
1,485
1,996
1,352
3,045
4,232
13 - 14
15 - 19
20 - 24
25- 44
45 - 64
65 - 74
75 - 84
> 85
TOTAL
453
1,056
876
2,874
2,380
476
170
52
12,841
462
1,999
1,953
4,564
2,843
604
247
86
16,883
915
3,055
2,829
7,438
5,223
1,080
417
138
29,724
Income as % of Poverty Level
Unknown
3%
151% - 200%
3%
Over 200%
20%
101% - 150%
6%
Statistics from calendar year 2011
7
TOTAL
100% & below
68%
More than half of our patients
are Hawaiian or part-Hawaiian.
financial performance results
Consolidated Balance Sheets (Audited)
(For Fiscal Years Ending June 30)
2012 *
2011
2010
Consolidated Statements of Unrestricted Revenues,
Expenses and Other Changes in Assets (Audited)
2009
2008
Assets
(For Fiscal Years Ending June 30)
Net patient service revenue
2008
33,286,382
22,807,210
18,807,698
17,371,941
673,618
4,055,019
6,271,297
5,633,221
Grant awards
8,123,879
7,653,129
8,259,911
7,450,306
7,911,581
State of Hawaii Med-QUEST payments
4,358,821
4,019,533
6,588,496
6,267,900
6,008,852
Billing services and other revenue
1,132,227
2,217,356
898,383
1,433,897
3,137,842
373,513
378,253
373,513
373,513
370,403
3,843,740
1,494,877
1,673,258
4,051,162
2,750,000
52,419,254
49,723,148
44,655,790
44,655,773
43,183,840
4,933,429
4,373,401
2,558,715
4,016,461
Capitation revenue
Receivables, less allowance for
doubtful accounts
6,266,224
3,251,048
2,903,561
2,638,678
2,425,715
50,000
1,050,000
50,000
25,000
0
63,233
52,406
52,371
3,319,242
5,533,203
3,994,791
5,097,268
50,000
6,012,669
Contributions in kind
Inventories
240,272
252,990
203,512
253,077
272,902
Construction grant revenue
Prepaid expenses and other
408,057
369,007
385,874
270,042
269,784
Total Unrestricted Revenues
19,277,497
15,452,910
11,963,545
10,895,151
13,047,531
Total Current Assets
2009
494,566
8,993,703
Due from government programs
2010
34,092,508
Cash and cash equivalents
Investments
2011
Unrestricted Revenues
Current assets:
Contributions receivable
2012 *
Expenses
Assets whose use is limited or
restricted:
16,114,327
15,523,580
14,801,306
13,767,368
12,058,654
Administration
6,428,836
5,281,367
5,081,954
5,215,930
4,381,996
Emergency services
5,719,016
5,077,865
4,971,362
4,595,012
4,633,365
Pharmacy
2,777,082
2,878,583
2,904,792
3,169,653
3,799,074
Medical records
2,861,607
2,513,265
2,217,648
2,079,168
2,164,333
Laboratory and radiology services
2,209,621
2,242,259
2,116,071
2,021,412
2,012,115
Other programs
2,113,661
2,095,558
1,814,026
1,226,957
1,194,443
Facilities management
1,939,531
1,936,629
2,128,005
1,731,608
1,574,719
Dental care
1,801,358
1,741,824
1,556,105
1,472,198
1,108,172
Preventive health services
1,372,468
1,217,038
1,171,874
1,083,858
1,232,374
Adult day care
1,075,751
1,195,433
1,281,783
1,161,852
920,233
Data processing and business office
636,448
890,464
918,852
818,429
812,412
Reception and patient services - patient
support
750,552
777,447
765,031
721,344
668,372
Liabilities and Net Assets
Training and assistance programs
709,756
677,877
849,502
1,056,091
1,152,025
Current liabilities:
Homeless health care
192,129
258,297
229,495
216,649
240,010
46,702,143
44,307,486
42,807,806
40,337,529
37,952,297
Under insurance agreements
By donor for permanent
endowment fund
Medical care
100,000
400,000
500,000
Contributions receivable, less current
portion
Buildings and equipment, net
Other assets
Total Assets
100,000
200,000
300,000
100,000
200,000
300,000
100,000
200,000
300,000
100,000
200,000
300,000
0
0
0
23,781
71,003
28,155,129
24,663,714
24,250,026
23,744,490
19,153,173
621,512
109,475
129,888
59,192
36,289
48,554,138
40,526,099
36,643,459
35,022,614
32,607,996
Accounts payable
3,056,921
1,234,445
1,208,672
2,592,895
Accrued liabilities
4,633,026
4,149,536
5,341,330
4,098,074
548,595
186,559
0
1,210,441
548,595
3,549,641
Excess of revenues over expenses †
5,717,111
5,415,662
1,847,984
4,318,244
5,231,543
Net assets released from restriction
for building
0
(1,901)
950
1,928,381
2,670,603
5,717,111
5,413,761
1,848,934
6,246,625
7,902,146
Restricted contributions
0
1,001,900
1,819
3,490
166,623
Net assets released from restriction
0
1,901
(950)
(1,928,381)
(2,670,603)
Increase (Decrease) in temporarily
restricted net assets
0
1,003,801
869
(1,924,891)
(2,503,980)
Current maturities of notes
payable and line of credit
Refundable advances
Current maturities of obligation
under capital leases
Total Current Liabilities
Notes payable and line credit, less
current maturities
Obligation under capital leases, less
current maturities
Total Liabilities
3,954,124
1,387,611
1,193,477
1,129,201
1,449,413
556,971
0
189,172
222,736
219,397
91,551
9,264,117
6,766,630
9,112,380
8,908,374
11,313,687
155,627
0
0
210,228
262,832
0
342,186
531,358
754,094
203,293
9,419,744
7,108,816
9,643,738
9,872,696
11,779,812
Total Expenses
Increase in Unrestricted Net Assets
Temporarily Restricted Net Assets
Increases in net assets
Net assets:
Unrestricted
37,617,169
32,103,798
26,690,037
24,841,103
18,594,478
Temporarily restricted
1,117,225
1,113,485
109,684
108,815
2,033,706
Permanently restricted
400,000
200,000
200,000
200,000
200,000
Total Net Assets
39,134,394
33,417,283
26,999,721
25,149,918
20,828,184
Total Liabilities and Net Assets
48,554,138
40,526,099
36,643,459
35,022,614
32,607,996
5,717,111
6,417,562
1,849,803
4,321,734
5,398,166
Net assets at beginning of year
33,417,283
26,999,721
25,149,919
20,828,185
15,430,019
Net Assets at End of Year
39,134,394
33,417,283
26,999,722
25,149,919
20,828,185
†
Excess of revenues over expenses as reported herein include: 1) Construction grant revenue which was
recognized at the time of construction and for which expenses are reported in subsequent years as the
buildings are put in use, and depreciated based on generally accepted accounting principles; 2) Building
Replacement Reserve Funds that are restricted by the Board of Directors; and 3) Operating Reserve Funds
that are restricted by the Board of Directors.
*Unaudited
8
our performance metrics
The following measures highlight the unique aspects of caring for the health and wellness of the community.
Through primary care, specialty care, preventive care, education, cultural practices, outreach, and emergency care,
Waianae Coast Comprehensive Health Center recognizes that complex and chronic conditions require an integrated
approach to healthcare tailored to the community. We are increasingly focused on customer service and patient
satisfaction particularly with the consistent growth in the number of patients seeking our services.
9
Early Notification of Pregnancy
Childhood Immunization
Based on a study of AlohaCare patients.
Percentage of children with 2nd birthday during the measurement year who have
completed the following immunizations (4 DTaP, 3 Polio (IPV), 1 MMR, 3 HIB, 3 Hep B,
1 VZ, and 4 Pneumococcal conjugate) by 2 years of age.
Tobacco Cessation Counseling
Access to Primary Care Provider
Percentage of adults seen for at least two visits who were queried
about tobacco use in the last 24 months.
Percentage of patients who saw their Primary Care Provider within the last 12 months.
Tobacco Use Assessment
Substance Abuse Treatment
Percentage of adults who have smoking status recorded during the measurement year.
Percentage of patients referred for substance abuse treatment that entered treatment.
Patients
Visits
Unique patients per year.
Visits include ER, lab, and x-ray, but not dental encounters.
Provider Care
Facilities
Patient Survey Result
Patient Survey Result
What You Pay
Friendly Medical Staff
Patient Survey Result
Patient Survey Result
Referring Others
Appointment Availability
Patient Survey Result
Patient Survey Result
Privacy
Waiting
Patient Survey Result
Patient Survey Result
10
Preparing for healthcare reform
Introducing the Accountable Healthcare Alliance of Rural Oahu
The Accountable Health Care Alliance of Rural Oahu (AHARO) is a “virtual accountable care
organization” responsible to the community elected governing boards of the three Federally Qualified
Community Health Centers (FQHCs) of Rural Oahu: Koolauloa Community Health and Wellness Center,
Waimanalo Health Center, and Waianae Coast Comprehensive Health Center. Its mission is to promote
access, quality, and cost effectiveness in healthcare by empowering consumers to evaluate the
performance of the healthcare agencies that serve them.
The following initiatives were developed from 2010 – 2012 to provide a more comprehensive system of
evaluating health centers during healthcare transformation.
• Adopt Supplemental Healthcare Home Standards for innovative performance-based contracts
with Health Plans.
• Measure Health Plan performance using 360 Degree Healthcare Home Performance Standards.
• Utilize cooperative Pay-for-Performance Metrics and Real-time Dashboards.
• Develop partnership investment in Health Information Technology, Care Coordination, and
Training.
• Promote partnerships with Health Plans that emphasize shared savings and transparent risk pools.
AHARO Advisory Committee Members - 2012
Koolauloa Community Health and Wellness Center
Ben Pettus - Chief Executive Officer
Irene Carpenter - Board Member
Dr. Doug Sutherland - Chief Medical Officer
Waimanalo Health Center
Mary Oneha - Executive Director
Kathy Conner - Board Vice President
Christina Lee, MD - Chief Medical Officer
Waianae Coast Comprehensive Health Center
Rich Bettini - President and Chief Executive Officer
Kauila Clark - Board Second Vice Chair Stephen Bradley, MD - Medical Director
For more information, visit the AHARO website at www.AHARO.net.
11
Expanding the Healthcare Home Concept
The Waianae Coast Comprehensive Health Center is expanding the model of the Patient Centered Healthcare
Home to include four additional areas valued by our community:
Community Involvement
Participants in one of our leadership training workshops
(San Diego, California - 2011)
Workforce and Economic Development
Governor Abercrombie addresses the Waianae Health
Academy Class of 2012 as Senator Inouye looks on.
Cultural Proficiency
Care Enabling Services
The Kupuna Council of the Native Hawaiian Traditional
Healing Center meets to discuss protocol.
Health Center Medicaid Outreach Eligibility workers
use a remote access system to assist a patient with her
Medicaid QUEST application.
We are growing these concepts with other communities that share our values.
Leadership Conferences held from 2007 – 2012:
2007 hosted by International Community Health Services (Seattle, Washington)
2008 hosted by Waianae Coast Comprehensive Health Center (Waianae, Hawaii)
2010 hosted by Bay Clinic (Hilo, Hawaii)
2011 hosted by San Ysidro Health Center (San Diego, California)
2012 hosted by Waianae Coast Comprehensive Health Center (Waianae, Hawaii)
12
our employees
Employees honored for 25+ Years of service
Allyn Momoa
Angie McShane
April Wolfe
Bonnie Halfacre
Carlota Ader
Colette Teves
Corinne Dumont
Dale Nakayama
Darrell Hesson
Dan Smith
Dawn Bobiles
Dean Yoshimura
Elsie Aga
Eva Galariada-Rosa
Frances Bayes
Fred Dodge
Gloria Ulanski
Healani Dela Cruz
Henrietta Carreiro
Ivy Muraoka
Janis Kaeo
Joann Kong
Judy Babson
Karen Young
Kathy Terada
Laverne Cox
Linda Kaauwai
Lisa Manoi
Lucy Baker
Lucy Miller
Marianne Glushenko
Mel Yamamoto
Merleen Tanaka
Momi HewLen
Musu Maneafaiga
Myrna Hardin
Patricia Hall
Pua Kaiwi
Richard Bettini
Robert Bonham
Robert Pagdilao
Rosanna Evers
Sheri Lauriat
Teri Roe
Terry Claggett
Tusi Taumua
Valerie Tavares
Veronica Taamu
William Shanks
The Ihi (Integrated Health Institute) Leadership award
Honors employees whose service and dedication have been recognized as
extraordinary by our Board, kupuna and management.
Ambrose Duropan
Dan Fujii
Eva Galariada-Rosa
Fred Dodge
Joyce O’Brien
Marianne Glushenko
Mel Yamamoto
Michael Tweedell
Musu Maneafaiga
Patricia Hall
Robert Bonham
Rudy Guerrero
Terry Claggett
William Shanks
Of the Health Center’s 569 employees, 28% have been employed for 10 years or longer.
We are the largest private employer on the Waianae Coast.
13
mahalo to our supporters
We are grateful to the many agencies, foundations, businesses, and individuals for
their generous support of the Waianae Coast Comprehensive Health Center. *
A.T. Still University
A-1 A-Lectrician
Abe Lee Realty
Abigail Kawananakoa Trust
Accuity
Actus Lend Lease
Acutron Company
Adriano, Joseph
AEI Equipment
Ahahui Kalakaua Hawaiian Club
Aiea United Methodist Church
AIG Hawaii Insurance Company
Aila Trucking
AIO
Akaka, Gerard K.
Akana Trucking
Akinaka & Associates
Ala Moana Center
Alexander and Baldwin Foundation
Alexander C. Waterhouse, Sr. Foundation
Alii Fire Protection Co Ltd
Alii Flooring
Allied Builders System
Allied Machinery
Aloha Airlines
Aloha Auto Group, LLC
Aloha KIA
Aloha United Way
AlohaCare
Alu Like, Inc.
Alzheimer’s Association
American Machinery
American Standard Concrete Pumping
Ameron Hawaii
Ameron Pipe Division
Aon Consulting
Arizona State University
Armstrong Builders
Armstrong Foundation
Armstrong Produce
Associated Steel Workers
Association of Asian Pacific Community
Health Organizations
Atherton Family Foundation
Atlas Insurance Agency
Avalon Development Corporation
Avina, Suzanne MacFarlane
Bank of Hawaii Charitable Foundation
Bays Daver Lung Rose Holma
Bays, A. Bernard
Baywest Kailua Bay
Beddow , M.
Belt Collins
Bettini, Richard
BF Tile
Big Boy Records
Bishop Museum
Blaisdell, William
Blanchard, Winona
Bohreer, Carl
Bonded Materials Company
Bonham, Robert
Boyd’s Fish Market
Bradley, Stephen P
Campbell, James Kimo
Cardinal Services
Carlsmith Ball LLP
Carole Kai Charities
Castle Foundation
Central Pacific Bank
Chen, James and Jenny
Cheung, Virna
Chevron Humankind
Chong, Robert A.
City and County of Honolulu
Claggett, Terry
Clear Channel Communications
Coastal Construction Company
Cockett, Jr., Irwin K.
Commercial Sheetmetal Company
Commercial Electric
Communications Pacific
Concrete Coring Company of Hawaii
Consuelo Zobel Alger Foundation
Continental Mechanical of the Pacific
ControlPoint Surveying
Cooke Foundation
Cornerstone Air Conditioning
Custodio, Ricardo
Cutter Management Company
D.R. Horton-Schuler Homes
Danny’s Airless Equipment
Deaver, Phillip
Decratrend Paints
Deloitte & Touche
Delta Construction Corporation
Dodge, Fred
Dorvin D. Leis Company
Downtown Affordable
* During Reporting Period of 2007 - 2012
Duncan, R. Stan
Edward Enterprises
Ehrhorn, Eric P.
Ernst & Young
Everson, Kendra
Farrar, Kamahanahokulani
First Hawaiian Bank - Kokua Mai Campaign
First Hawaiian Bank Foundation
First Insurance Company of Hawaii
Foodland Super Market, Ltd.
Fordham, C. H.
Friedman, Peggy
Friends of Hawaii Charities, Inc.
Fujii, Dan F.
G.N. Wilcox Trust
G.S. Onaga General Contractor
Gannett Foundation
General Growth Properties
Gentry Homes
Goodfellow Brothers
Grace Pacific Corporation
Grant Thorton
Great Aloha Run
Group Builders, Inc.
Guy’s Superior Interiors
H.T. Hayashi Foundation
Halekulani Corporation
Hall, Patricia U.
Hallman, Nyle A.
Hardin, Myrna
Harrington Industrial Plastics
Harry and Jeanette Weinberg Foundation
Hart, Joseph
Haseko Construction
Hawaii Carpenters Union/Pacific Resource
Partnership
Hawaii Community Foundation
Hawaii Dental Service Foundation
Hawaii Employers’ Mutual Insurance
Hawaii Government Employees Association
Hawaii Hatfield Realty Corporation
Hawaii Hotel & Lodging Association
Hawaii Pathologists Laboratory
Hawaii Pizza Hut & Taco Bell
Hawaii Primary Care Association
Hawaii State Department of Agriculture
Hawaii State Department of Education
Hawaii State Department of Health
Hawaiian Building Maintenance
Hawaiian Cement
Hawaiian Dredging Construction Company
Hawaiian Earth Products
Hawaiian Electric Company
Hawaiian Electric Industries Charitable
Foundation
HHSAA Foundation
Higdon, D.
Hilton Hawaiian Village Beach Resort & Spa
HMSA
Ho, Hyun Ki Edward
Holma, Karin L.
Honda Windward
Honolulu Disposal Service
Honolulu Painting Company
Honolulu Sign Company
Honolulu Tile & Marble
Honsador Lumber
Honu Group
HTH Corporation
huempfner, milo d.
Hy-Pac Self Storage
Ikeda & Wong CPA
Imanaka Kudo & Fujimoto
Imua Pumpcrete, Inc.
Institute for Native Pacific Education &
Culture
International Longshore and Warehouse
Union
International Union of Painters and Allied
Trades
Isara, Clifford
Island Ready-Mix Concrete
Island Topsoil
Jackson, Christine S.
Jade Painting and Decorating
James & Abigail Campbell Family Foundation
James Campbell Company
Jay Lawrence Freidheim
Jayar Construction, Inc.
John Cater/Ginny Maeda
John H. Connors Insurance
Jorgensen Steel
Joy of Christ Lutheran Church
JTB Hawaii
June Jones Foundation
JW Marriott Ihilani Resort and Spa
Kahalehili, F.
Kamehameha Schools Class of 1963
Kamemoto, Lorrie
Kaneshiro, Ardis and Dick
Kaneshiro, Clyde T.
Kawaiaea, Andrenette
Keiki Injury Coalition
Keliikoa, Denice
Keoki’s Lau Lau
Kimi Hotels, Inc., dba Maui Seas
King Auto Center
King, John T.
Ko Olina Charities
Ko Olina Resort & Marina
Kobayashi Family Foundation
Kobayashi Sugita & Goda
Kober/Hanssen/Mitchell Architects
Koga Engineering & Construction
Kona Seaside
Kuloloio, Manuel
Kurisu & Furgus
Kusao & Kurahashi
L & F Masons
Laborers’ International Union, Local 368
Lanai Women’s Center
Landscape Hawaii
Lee, Malia
Legal Aid Society of Hawaii
Liberty Dialysis Hawaii
Life Foundation
Location Foundation
Luk Tang Kuen
Lung, Harvey J.
Lutheran Medical Center
Lyons, Charmain C.
Lyons, James
M&M Trucking - Brenda Moniz
Macy’s West G.I.F.T.
Malama, Tesha
Maluhia Lutheran Church
MAPCO
March of Dimes Foundation
Marcus & Associates
Marsh USA
Martin, Robert L.
Mary D. & Walter F. Frear Eleemosynary Trust
Maryl Group
Masamitsu Foundation
Masons & Plasterers Fraternal Association
Maui Divers of Hawaii
Maui Seaside
McComas, John and Christine
McInerny Foundation
Michigan Public Health Institute
Midmark
Miho, Jon T.
Mike Mckenna’s Windward Ford
Mizushima, K.
Monarch Insurance Services
Mortensen, J.
Myhre, John
Nakayama, Motoharu and Tokie
Nanaikapono Elementary
NCL America
Nortex Corporation
Nuibe, Blake M.
O’Brien, Joyce
Oba, Sandra
Oceanic Time Warner Cable
Office of Hawaiian Affairs
Onaga, G.S.
Oneha, Mary
Ono Construction
Ono, Ruth M.
Oppenheimer, Melissa
Ordenstein, David K.
Pacific Aggregate
Pacific Appliance Group
Pacific Aquascapes, Inc.
Pacific Guardian Life Insurance Co.
PacRim Marketing Group, Inc.
Painting Industry of Hawaii
Palisades Baptist
Paradise Cove
PBR Hawaii
PC Services, Inc.
Pearl City Hongwanji
Pearlridge Printers
Pelekunu’s Backside Special Teri Sauce, LLC
Principia Corporation
Prudential Locations
PVT Land Company
Pyramid Insurance Centre
Quality General
R.M. Towill Foundation
Radiology Associates
Ray Cooper Equipment
RCHN Community Health Foundation
Real Hawaii Tours
Research Corporation of the University of
Hawaii
Reverend Takie Okamura Family Fund
Richard Matsunaga & Associates Architects
Risk Solutions Partners
RMY Construction
Robert Wood Johnson Foundation
Rolles, Jean E.
Ron’s Construction Corporation
Ronald N.S. Ho & Associates
Rose, Crystal K.
Royal Contracting Company
S & M Sakamoto
Saint Louis School
Sakoda, R.
Salvation Army
Samuel N. and Mary Castle Foundation
Sandwich Isles Communications
Save-A-Life-Enhance-A-Life Foundation
Schafer, Alexis
Sehgal, Vija
Servco Pacific
Sharma, Santosh
Siratt, S.
Skyline Roofing
Smith, Daniel B.
Sonoda & Isara, LLP
Sony Electronic, Inc.
Sony Hawaii Company
Soon, R.
Sophie Russell Testamentary Trust
Foundation
Southern Wine & Spirits of Hawaii
Sphere
Stanford Carr Development
SubZero Wolf (The Westye Group, West)
Sugita, Kenneth Y.
Taco Aloha, Inc.
Takafuji, Ernest T.
Takehara, Alice
Tamura Super Market
Team Real Estate
Teresa F. Hughes Trust
Territorial Savings Bank
The Queen’s Medical Center
Thomas, Carla F.
Time Warner Cable
Title Guaranty of Hawaii
Tiwanak, M.
Tony Group Autoplex
Torkildson, Katz, Fonseca, Moore &
Hetherington
Tran, Dung
Trinity Investment Trust
U.S. Centers for Disease Control and
Prevention
U.S. Department of Commerce
U.S. Department of Education
U.S. Department of Health and Human
Services
U.S. Department of Housing and Urban
Development
U.S. National Institutes of Health
United Public Workers Local 646
United Coatings
United E-way
United Laundry Services
University Health Alliance
University of Delaware
University of Hawaii
University of Hawaii Foundation
Ushijima, Kyle K.
Uyehara, Kenneth K.
Vanier Family Foundation
Victoria S. and Bradley L. Geist Foundation
Vijay Singh Charitable Foundation
Vision Care Centers of Hawaii
Voloch, K.
Voss, Bruce D.
Wagnild, Craig Parker
Waikiki Health Center
Waikoloa Land Company
Waste Management of Hawaii
Watanabe Ing Kawashima Komeiji
Waterhouse
Watumull Foundation
Watumull, Indru
WCIT Architecture
Webco Foundation
Weyerhaeuser
Whaley, Matthew
White, Susan E.
Williams, John
Woods & Trophies
Workstar Injury Recovery Center/PT Hawaii
Xerox Corporation
Yamakawa, Evelina
Yamanaka, Sharon
Yamashiro Trucking
Young & Rubicam, Inc.
Young, Karen
14
Waianae coast comprehensive health center
Waianae
Main campus
86-260 Farrington Highway
Waianae, Hawaii 96792
Phone: (808) 697-3300
Fax: (808) 697-3687
Nanakuli
James & Abigail Campbell Clinic
87-2070 Farrington Highway
Waianae, Hawaii 96792
Phone: (808) 697-3900
Fax: (808) 697-3930
Waianae Mall
Waiola Specialty Clinic
86-120 Farrington Highway
Suite 305-A
Waianae, Hawaii 96792
Phone: (808) 697-3133
Fax: (808) 697-3143
Kapolei
Kapolei Health Care Center
599 Farrington Highway
Kapolei, Hawaii 96707
Phone: (808) 697-3800
Fax: (808) 674-9741
Waipahu
Waipahu Family Health Center
94-428 Mokuola Street
Room 108B
Waipahu, Hawaii 96797
Phone: (808) 697-3888
Fax: (808) 697-3889
Adult Day Care
(Waianae, Pearl City, Wahiawa,
Mililani, Honolulu)
Phone: (808) 542-9073