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on kxnt las vegas
September 14, 2012 Advice That Never Grows Old In a media world where so much attention is given to digital initiatives, social media marketing and other emerging technologies that are impacting and changing the broadcast industry, this week NTS MediaOnline Weekly is going ‘old school’ on you, with a list of questions and suggestions that are designed to help you get back to some basics. Sure, some of the advice herein could’ve been written five, or perhaps even ten years ago. But as noted, “Good advice never gets old.” And maybe you’ll be one of those radio readers who scans these tips and says, “No problem, we’ve got it all covered at our station.” Then again, perhaps you might find a suggestion or two that inspires you to take some simple steps that just might pay off in better ratings, better revenues and a better sounding radio station. • • importance if you’re station is in a diary-measured market. Are the hosts and production elements selling the station’s name with interest and passion, or are call letters being “thrown away?” Are hosts aggressively selling ahead? Do they sell what’s coming up after every break without actually mentioning that a break is about to happen? Regular Housekeeping •Are you regularly reviewing the topics being discussed on your station to be sure they are hitting your designated target? • Have you personally called your studio lines lately to review how phone screeners are handling callers to the station’s talk shows (good screeners can make or break a talk show)? Do you regularly review your call screening rules with all phone screeners? Have you ever done a screener shift yourself to get a sense of the challenge of the job and a feel for the nature of your station’s callers? •Are hosts keeping phone calls short and to the point? • Do you regularly tune back and forth between your station and your key competitors to see who wins? Is your station almost always the most interesting in this kind of comparative listening test? Back to Basics Commercials and Production •Do you have a crisis/emergency plan in place complete with designated duties for all staff members in the event of such an unexpected event? Do you have hotel and other facilities available for staff in the event of an emergency that requires staffers to remain available around the clock? • Have you reviewed the station’s format basics with all on air talent? Are the format basics executed properly all the time? • Are time checks stated regularly in drive times in digital form? This is particularly important if you are still in a diary-measured ratings market. •Are you hearing the name of your station often enough, including in and out of every break and in and out of all phone calls? Again, of particular • Is commercial and promo copy fresh, including fresh reads of old copy? Check how long spots or promos have been running. Do they still cut through or have they become audio wallpaper? Many salespeople will often let copy run forever rather than going back to ask a client for fresh updates for fear that the client will cancel on them. • Is all commercial and promo copy up-to-date? Nothing sounds worse than a spot touting a sale that was over last week, or a station promotion that happened yesterday. • Do you have a coding system in place for spots to separate voice talent so that the same voice isn’t being heard on back-to-back spots? It’s also wise to code spots so that the host’s voice doesn’t run within their own show unless the spot is an endorsement by that talent. ©2012 NTS MediaOnline™ — All rights reserved. To subscribe visit www.ntsmediaonline.com ON KXNT LAS VEGAS We simply measure our success by yours. LIVE Weekdays 2–5pm/ET | 24/7 Refeeds Available | For Syndication, Call 877.410.3283 | daveramsey.com *Arbitron Metro PPM May 2012 AQH Share during M-F timeslot September 14, 2012 Page 2 The St. Paul Pioneer Press reported this week that KTMY (MyTalk 107.1)/Minneapolis morning host Ian Punnett is reducing his on-air hours to deal with a chronic case of tinnitus that he’s been fighting for the past three years. Punnett’s wife and co-host Margery will now cohost 5:30-7am with Elizabeth Ries, and then with Ian from 7-9am … KVNS/Brownsville, TX will flip to Sports/Talk on Monday (9/17) as FOX Sports 1700, featuring FOX Sports Daybreak, The Dan Patrick Show, The Jim Rome Show, Petros & Money, FOX Sports Tonight and Dallas Cowboys’ football … KSPN/Los Angeles swaps afternoon hosts Steve Mason and John Ireland with midday hosts Max Kellerman and Marcellus Wiley … 12-year Entercom veteran Michael Doyle is upped to Regional President for the company … Tommy BoDean is upped to OM for Clear Channel’s six-station Jacksonville, FL cluster … NRG Media/Omaha Sports/Talkers 1620 The Zone and 1180 The Zone 2 nab radio rights to University of Nebraska Omaha hockey and basketball broadcasts for the 2012-2013 season. KPAM/Portland adds Dial Global syndicated talkers Dennis Miller (6-9pm) and Clark Howard (10am-noon and 9pm-midnight) … Yahoo! Sports Radio adds a new 11pm-1am Sunday night NFL wrap-up show, Shutdown Corner, hosted by Doug Farrar … WKXQ/Quincy, IL adds Envision Radio Networks’ Bigg Success In A Minute … WXJB-FM/ Homosassa, FL adds Phoenix Broadcasting’s syndicated Captain’s America Radio Show to the station’s weekend lineup … ESPN Radio/ New York officially ended it’s AM/FM simulcast this week, with the English language sports network now heard exclusively on FM 98.7, while ESPN Deportes debuts full-time on AM 1050, giving New York it’s first-ever full-time Spanish language Sports/Talker … Cumulus Media Networks adds new affiliates WMAN/Mansfield, OH (The Mark Levin Show); WSAU/Wausau (America’s Most Wanted); WIXK/New Richmond, WI (Money Talk with Bob Brinker, The Larry Kudlow Show, Red Eye Radio and The John Batchelor Show); KLCK/Goldendale, WA(Geraldo, The Mike Huckabee Show, Red Eye Radio and the John Batchelor Show): and KVI/Seattle (Red Eye Radio). KGO/San Francisco is on the hunt for an Assistant News Director. You’ll need a minimum of five years major market broadcast news experience working with reporters, writers and editors. Get full details on the requirements for this position and how to apply HERE (EOE) … KDAL/Duluth, MN is seeking a part-time news anchor/ reporter. One to two years of prior news experience is preferred, but will train the right individual who has a passion for news and covering what’s happening in the community. Email your resume and audio to Susan Nash HERE… Got a gig open? Looking for your next challenge? Email details and your contact info HERE and we’ll post it free of charge as a service to the Talk media industry. THEY’VE GOT THE “RIGHT” STUFF General Motors has announced it will use Livio Connect technology to integrate the TuneIn music Smartphone app with the Chevrolet Spark’s MyLink Radio dashboards manufactured globally. The Livio Connect technology allows owners of Chevy Sparks equipped with the MyLink Radio to enjoy 70,000 stations … Clip Interactive and Alpha Broadcasting partner to allow listeners to any of Alpha’s six Portland, OR radio stations to interact in real time using the Clip Radio app that recognizes the station being listened to and enables listeners to capture that station’s digital content and save it to their Smartphone … Get BREAKING NEWS alerts by following us on TWITTER, or “friend” us on FACEBOOK. Find one-click links to both HERE. Salem Radio Network host Bill Bennett hosted dinner for a few conservative pals while all attended the recently held Democratic National Convention. Pictured (l-r) are: James Pethokoukis of the American Enterprise Institute; Fred Barnes of The Weekly Standard; Byron York of FOX News Channel; Steve Hayes from The Weekly Standard and Bennett. ©2012 NTS MediaOnline™ — All rights reserved. To subscribe visit www.ntsmediaonline.com September 14, 2012 Page 3 Technical Tune Up • Is your back-up studio and transmitter power completely checked out and ready to operate in the event that you lose power or have a major equipment failure? Not being able to broadcast during an emergency (or even a simple power company failure) is a credibility killer for your station! • Have you personally checked your station’s audio processing settings to make sure they haven’t been changed since the last time you checked? Do you even know what the settings are for the sound you want on your station? It’s a good idea to choose one set of ears (preferably not your engineer’s) to be the standard for setting up your station’s sound. • Do A/B tests against all of your competitors to be sure your signal is the loudest. If it’s not you will likely lose. Remember undistorted but loud is what you want your engineers to deliver. Contesting • Have you personally reviewed all of the rules and on-air execution of the contest with everyone who is on the air, including fill-in hosts and weekenders? • Do you have a file for each contest with written rules, eligibility requirements, etc., and have all rules been reviewed by your station’s legal counsel? • Does the prize match the needs and wants of your target audience, or is it simply something cooked-up to satisfy a client? • Do you have follow-up copy and production ready to go upon completion of the contest to thank listeners, congratulate the winners, and begin teasing your next giveaway? • Is every prize winner placed in your station’s data base? Do they receive a congratulatory letter signed by all the talents on your staff? Legal Checkpoints • • Check the renewals on all contracts including talent, production libraries, jingles, syndicated programming, Web security certificates, etc. Make sure you aren’t leaving a talent or service you want to keep open to recruitment by a competitor. Is your public file up to date and complete? Is there a system in place where everyone involved knows what the requirements are should anyone request access to the file during regular business hours? Looking Good On-Site • Many stations still show up for a “live” broadcast with an old card table, a cracked vinyl banner that may or may not have an up-to-date station logo on it, and a few promotion assistants or a poorly dressed host to staff it. You only get one chance to make a first impression. Consider going to a local theater company or seek out a convention display expert and work with them to create a broadcast showplace that is dramatic - one that looks like your radio station sounds. • Be sure there is actually something to see at a remote broadcast. A host just sitting at a table with no monitor, talking into a microphone is b-o r-i-n-g! • Instead of doing a remote to try to draw a crowd go where the crowd is already gathered, like office building lobbies, company cafeterias, local civic events or festivals, etc. • Be sure everyone who comes to your station’s remote goes home with at least some sort of trinket with your station logo printed on it. It’s best to make it an item that is useful - something they will keep in their car, home, or office. Our thanks to Sabo Media CEO Walter Sabo who inspired many of these “evergreen” tips that appeared in a previous NTS MediaOnline Weekly feature. Al Peterson 858.486.7559 [email protected] Brooke Trissel 512.218.8228 [email protected] ©2012 NTS MediaOnline™ — All rights reserved. To subscribe visit www.ntsmediaonline.com