1977 – 2014 Celebrating 37 years of Superior Products – Sound

David Schreiner
Executive Vice President and C0Founder of MIP Inc.
Since1977
Who are the partners?
MIP Inc. & Eske Group Partnership
 MIP Inc. & Eske Group have partnered up to form SRH
(Servicio Revolucionario Hospitalario)
 SRH combines the expertise of both companies and
offers solutions to the challenges of linen supply faced
in the healthcare industry
 SRH is a state of the art service provider specializing in
the laundering, distribution and supply of linens to the
healthcare industry
Eske Group
 ESKE GROUP, founded in 1988, is dedicated to providing the
healthcare community throughout Latin America with essential
pharmaceutical formulations, disposable medical devices and
vaccines needed to promote the health and well being of people
in the region.
 ESKE GROUP has become one of the leading suppliers of
healthcare products to governmental agencies and NGOs in a
number of Latin American countries
MIP Inc. since 1977
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
MIP's MISSION is to consistently help our customers meet
or exceed their objectives by providing innovative, cost
effective textiles and related products, services and
solutions.
MIP's VISION is to be recognized as the premier supplier
of textile and related products, services and solutions to
the International Healthcare Community.
MIP’s Corporate Directional Plan:
The Foundation of Our Future
Customer
Focus
Solid
Organizational
Structure
Best People
across the
Board
Operational
Excellence
450 Extraordinary People Worldwide
450 Extraordinary People Worldwide
Operational Excellence
Sourcing, Manufacturing, Product Development
•
•
•
Proactive and innovative product development
Global sourcing specialists on staff
Four manufacturing facilities enable us to supply the
International textile market
• Consistent quality
• Reliable delivery
MIP around the world
MIP around the world
Head Office – Montreal, Canada
MIP serves customers in 33 countries around
the world!
ARGENTINA
AUSTRALIA
AUSTRIA
BELGIUM
BRAZIL
CANADA
CHILE
COLOMBIA
CZECH REPUBLIC
DENMARK
ENGLAND
FINLAND
FRANCE
GERMANY
HOLLAND
HONG KONG
IRELAND
ISRAEL
ITALY
JAPAN
MALAYSIA
NEW ZEALND
NORWAY
PERU
POLAND
PORTUGAL
ROMANIA
SCOTLAND
SOUTH AFRICA
SPAIN
SWEDEN
SWITZERLAND
UNITED STATES
The International Advantage
 Broad knowledge of the best practices from around the
world
 4 Production facilities enable us to support our diverse
markets
 5 strategic business units, each with a dedicated customer
service team and sales forces
Customer Service
Customer Service and Logistics Specialists
With 30 years of international experience in shipping, rate
negotiation, brokerage, duties, tariff classification, certificates of
origin issuance, we insure on time and painless delivery
Our moto: Identifying and responding rapidly to your unique needs in
products and services is our #1 priority!
Research and Development
 Development of revolutionary concepts and designs
providing distinct advantages for our international
customer base.
 Passion for creating innovative products, processes, and
services
 Driven by what our customers tell us
Products and Services To Meet All Customer Needs
The Revolution
System
The
Perfect Bed
We look after the following
 Guaranteed supply of all your linen requirements
 Laundry, pickup and delivery
 Clean Linen Distribution at the ward level
 Soiled Linen handling
 Staff training including ongoing daily support by SRH staff at all levels within your facility
“Know your business better than anyone.
Know your customer better than they know
themselves and have a burning desire to succeed.”
David Schreiner, Co founder MIP Inc.
What is SRH?
SRH Service
We look after the following
 All of your linen needs including pickup and delivery
 Clean Linen Distribution to the ward
 Soiled Linen pick up and handling including equipment
 Staff training including ongoing daily support by SRH
staff at all levels within your facility
Common Challenges
•
•
•
•
•
Sufficient inventory of quality product
Mitigating Nosocomial Infections
Linen supply & distribution (logistics)
Linen tracking (RFID)
Training & Support to ensure compliance
What is a Nosocomial Infection?
Nosocomial infections are medical accidents that
occur during treatment, and constitute an ever
present risk associated with hospitalization.
Barrier Washing
 An SRH exclusive in Peru, an absolute for hospitals, large
nursing homes, as well as clean room laundries.
 Barrier Washers have become the industry standard in
most industrialized countries
 In many countries barrier washers have become a legal
requirement to mitigate transfer of infection
Barrier Washing
 Hospital bed sheets, gowns, uniforms, towels, patient
clothing, mops are all potential carriers of infectious
material
 Medical barrier washers help reduce the spread of
dangerous and deadly bacteria by separating clean and
soiled linen within the laundry environment
Leasing
 Linens remain the property of SRH
 Clients pay a flat rate based on a cost per bed per day for
all their linen needs
 No capital investment in linen required by client
 SRH is responsible to ensure that its clients always have
sufficient quality linens on hand to meet all their daily
needs
 Pick up and delivery is done on a daily basis or as required
by SRH
Ropa sucia para recoger
Including the soil linen
plastic bags and carts
All your linen needs in the
Hospital
Ropa limpia including
the clean linen
distribution cart
Our Service
includes the
following
Ropa sucia para la
lavandería
Ropa limpia para el hospital
Lavandería
Ropa sucia para lavar
Lavado de ropa in a
ultra modern
healthcare only laundry
Ropa limpia para
transferir al hospital
RFID Tracking System
Washing
process
Cleaned linens
Bulk reader
Distribution
Quantity
collected per
Department
Quantity to be
delivered per
department
Bulk reader
Inbound soil
Soiled linens
Soiled linens
Soiled linens
Department 1
Department 2
Department 3
Training & Support
 SRH staff will review daily with hospital staff proper usage
techniques of textiles
 Ensure the quality of the service meets the expected
standard
Before SRH
After SRH
Leading the Way in Service Excellence
Not just better healthcare, but a better healthcare
experience