Public Governors - North West Ambulance Service
Transcription
Public Governors - North West Ambulance Service
Council of Governors About Governors North West Ambulance Service (NWAS) is committed to delivering the right care, at the right time, in the right place and we believe this will be done more effectively as a Foundation Trust (FT). As an FT, we’ll have the financial and operating freedoms to make improvements that our patients need and deserve; meaning higher quality care for all. Being an FT also means these changes will be made with involvement from local people, patients and staff – our members – through the Council of Governors. It is the Governors’ responsibility to represent their members’ interests, particularly in relation to the strategic direction of the Trust. Other duties include: • telling us what our members need and want from the service • promoting public involvement • looking at reports on how well we are delivering our services • working with representative bodies • appointing the Chairman and Non-Executive Directors. board of directors and collectively hold them to account for the Trust’s performance. There are 37 members on the Council of Governors, made up of the Chair – also the Chair of the Board of Directors, 11 Governors from staff constituencies, 20 Governors from public constituencies and 5 appointed Governors from partner organisations. To contact your Governor, or make an enquiry about the Council of Governors, please contact our Membership Office at Headquarters: E: [email protected] T: 01204 498400 P: North West Ambulance Service, Headquarters, Ladybridge Hall, Chorley New Road, Bolton, BL1 5DD Governors do not undertake operational management of NHS Foundation Trusts; their role is to challenge the Page 2 Public Governors Staff Governors Cheshire Corporate Services Pam Dyson Mike Harnor Rob Selby Nick Stafford Cumbria Albert Murphy Jacqueline Nichol Janet Pitman Steve Wilson Peter Dawson Chris Houghton John North Emergency Service Janice Drake Julia Silvester Gary Blackburn Graham Curry Steve Rice Ian Jones Patient Transport Service Lancashire Thomas Daniel Julie Treharne Emergency Operations Centre Greater Manchester Mark Bamberger Deborah Bullock Peter Moss Sue Murrin-Bailey Simon Ryan Michael Gibbs David Skelton Vacant Seat Marica Hacking Tim McKevitt Vacant Seat Merseyside Joe Devaney Appointed Governors Geoff Cheshire British Red Cross Robin Richardson University Paula Roddy St John Ambulance Monique Schurmann Commissioner Vacant Seat Council Public Governors Page 4 Pamela Dyson Cheshire I am an independent learning and development consultant, a qualified accountant with a Master’s Degree in Management Learning, a Fellow of the Chartered Management Institute and a member of the Healthcare Financial Management Association. I believe that the combination of my long experience as a senior manager within the NHS, my local networks and wide experience in a variety of voluntary roles is a credible background for representing the interests of local people in Cheshire, where I have lived and worked for most of my life. I am passionate in my desire to support the NHS overall and NWAS in particular to provide the best possible care for the population it serves. I believe that becoming a Foundation Trust will bring new opportunities and responsibilities for NWAS that will require excellent leadership and a close working relationship with all stakeholders, particularly patients. I am impressed that, by working and learning together for continuous improvement, the shadow Council of Governors has already developed good working relationships with patients, staff, non-executive Directors, Care Quality Commission and Monitor. Through this collaboration Governors are able to meet their statutory duties of holding the organisation to account and representing the public views. I believe that Governors, individually and collectively, can make a very positive difference to the future service that can be delivered by the Trust. Page 5 Michael Harnor Cheshire Largely retired from university employment, I have been a charity trustee for many years and have recently been awarded as the longest serving trustee of the British Epilepsy Association (Epilepsy Action) for which in the past I have also been national Chairman. This totals 35 years with re-election tri-annually. Until the recent closure, I was a trustee of the Greater Manchester Neurological Alliance. I continue to have considerable lay or patient representative involvement in NHS bodies, especially in the neurosciences. This was initially related to my personal history which includes episodes across 35 years of acquired brain injury and haemorrhages, including neurosurgery. Currently I am an active lay member of the Commission for Human Medicines ‘neurology, pain and psychiatry expert advisory group’ hosted by MHRA and of the MHRA lay members’ forum. In the research field, I have, since 2007, been a lay member of HRA/NHS Research Ethics Committees in Greater Manchester. I have previously worked with groups developing specific NHS pathway sets for Greater Manchester and Cheshire and Merseyside SCN. I have had six years previous experience as an elected public governor at one of the earliest FTs in the region, including a year as a shadow governor. From 1999 until 2013 I was a lay member of NICE Guideline Development, Quality Standards and Commissioning Guidance groups. Page 6 Rob Selby Cheshire I look forward to engaging with members, and the general public, to understand their views and issues, and to represent these on the Council. After gaining a degree in geography and economics, and following brief excursion into chartered accountancy, I began a local authority housing career. During this time I gained an in-depth knowledge of external regulation, and led the housing stock options and transfer process, including the establishment of a new shadow landlord housing association and shadow board. I am committed to public services and, in addition to my involvement as a community first responder, I am a voluntary board member of Wirral Methodist Housing Association and a volunteer independent custody suite visitor for Cheshire Police. Married with two grown-up children, I am now retired and enjoy travel, photography, music, genealogy, a wide range of other interests and the occasional glass of red wine! In 2007, I became Director of Housing and Development, responsible for the leadership, direction and management of half of the council’s functions and approximately 350 employees. Page 7 Nick Stafford Cheshire Page 8 Albert Murphy Cumbria Having worked in the iron and steel industry for 42 years, I ended my career as a Sales Manager when I retired in 1992. I have been married for over 50 years to Ann, and have one daughter and three Grandchildren. I have been involved with various football organisations and have given my time freely for the past 45 years as a Secretary, Chairman and President. I was also the Chief Executive of the Cumberland Football Association for 17 years. Currently, I am a Lay Member for the school appeals and exclusions panel and have carried out this role this since 2007. This isn’t the first time I have served as a Governor – I also held the position with Cumbria Partnership NHS Foundation Trust and was a member of the Cumbria Mental Health Scheme. Having been associated with the voluntary sector for over 50 years, I will put my experience and knowledge to good use to ensure that the needs of the North West population are represented on the Council. As a Governor, I am keen to contribute to a collective approach to advocate for the best possible services for everyone. Page 9 Jacqueline Nichol Cumbria My experience in dealing with patients and the ambulance service, as a community first responder, helps me to understand the challenges faced in providing an emergency service, particularly in rural Cumbria. It was this valuable insight into the ambulance service that inspired me to be a governor. As a past deputy and acting Citizens Advice Bureau manager, Chair of governing bodies within schools and currently a member of the schools admissions appeals and exclusion review panels - a position I have held for 25 years, I have considerable experience of being responsible for the management of organisations, holding people to account and conducting public meetings. I also have experience in representing the views of others and working with people with disabilities and those who are socially disadvantaged. I will approach the task of a governor from a neutral position, without bias or predetermined views, and look forward to playing a role in a vital community service. My numerous rescue animals, including cats, dogs and donkeys plus numerous chickens take up a large amount of my spare time! I am married with two children. Page 10 Janet Pitman Cumbria Previously a Critical Friend at NWAS, I wish to continue to use the knowledge and experience I have gained over the last few years, to bring benefits for the patients and members in Cumbria and the whole of the North West region. I look forward to meeting and talking to as many people as possible to listen to and hear their views on what they want and expect from their Ambulance Service. I was brought up and educated in the Yorkshire Dales, but have lived in Cumbria for several years. I spent the majority of my working life doing various jobs in the legal profession, work which I found both interesting and thoroughly enjoyable. My association with the ambulance service began in 2004 when I became a member of the Patient & Public Involvement Forums and was assigned to the Cumbria Ambulance Service. When the ambulance services merged in 2006 and became the North West Ambulance Service I was appointed Chairman of the newly formed PPI Forum for the North West Ambulance Service. Later I became Chairman of the Core Group of the Trust’s Critical Friends’ Network. In these roles I have gained knowledge and experience of how the Trust works through frequent observations at both Board and Committee levels. I still observe at the Trust’s Board Meetings as frequently as possible. I enjoy spending time in the Cumbrian countryside watching wildlife - my main interest being bird watching, especially birds of prey. I was once lucky enough to travel from Penrith to Keswick in an open horse drawn carriage, an experience I will never forget. Page 11 Steve Wilson Cumbria Having volunteered as a Community First Responder since 2006, I have a good understanding of the role of the ambulance service and the challenges it faces in rural areas. I believe the ambulance service is an invaluable resource that has to be utilised correctly by all. It is this belief that has led me to become a Governor. My role as a first aid trainer means that I appreciate the importance of education and I would like to build on this to help improve and develop the service. As a Governor for Cumbria, I will try to ensure the views of all are shared, and heard, to help progress developments in North West Ambulance Service. Page 12 Mark Bamberger Greater Manchester In my role as Governor, I look forward to seeing more interaction between the Trust and local communities. I aim to build up community relations as well as trust, faith awareness with minority communities and encourage the public to join in with volunteering. My background is in real estate, but I have a keen interest in emergency medicine. While studying abroad, I undertook an advanced first aid course and did a short stint with the local ambulance service. Since then, I have undertaken further courses in emergency first aid and joined Hatzolah - the volunteer emergency medical service and community safety team for the Jewish Community. This work has given me the opportunity to come into daily contact with ambulance crews and build up positive working relationships. I am married with five children but still find the time to spend many hours a day volunteering for various organisations. I run a charity distribution centre that supplies household staples at cost price, volunteers at North Manchester General Hospital, am a bereavement counsellor and trustee of MISASKIM - a bereavement and crisis organisation, am Director of ZAKA UK emergency rescue and recovery, as well as an emergency responder in my local community. I am very proud to be elected as a Governor and to be affiliated with North West Ambulance Service. Page 13 Peter Dawson Greater Manchester I am a retired Social Housing Manager, aged 59 and living in Whitefield. - Secretary of the Rail User Group for the Oldham and Rochdale areas (STORM) - Secretary of my GP's Patient Participation Group. My interest is in the NHS generally, and NWAS in particular, began in 2009 after a relatively minor Stroke. On Thursday afternoons I volunteer on the front desk at Bury Transport Museum. I am a good communicator able to ask the right questions and understand complex reports. I am a regular churchgoer interacting with a wide age spread. Having taken early retirement in 2011 I am able to devote quality time to the Council of Governors and the Governance sub-group. I link NWAS to the wider community by being a member of the following organisations: Page 14 Janice Drake Greater Manchester I am a qualified Chartered Accountant with significant experience in the areas of forensic accountancy and audit, including public sector audit. the best use of its resources. In addition, I look forward to being available to represent the views of the public about the service. I first became interested in the ambulance service when part of the Audit Commission’s external audit team for NWAS between 2005 and 2007. I presently work part-time as an accountant and also act as the voluntary treasurer of Bolton Little Theatre. I believe my professional skills can be put to good use on behalf of the Trust. I have two teenage children and am involved in school activities. My other interests include theatre, walking and family history research. I am very pleased to have been elected as one of the Public Governors for NWAS, and look forward to learning much more about its operational activities. I see part of the role of Governor as helping to spread the right messages amongst the public at large about the challenges NWAS faces across the region to make Page 15 Julia Silvester Greater Manchester My background is in the NHS as a Public Health Specialist where I have worked at district and regional levels. Before that, I was Research Assistant in Clinical Psychology, and a Lecturer in Higher Education. I have also been a voluntary mental health Counsellor. On leaving the Health Service, I went into politics and, more recently, I have been an active member of Healthwatch Bolton. I see my role within the Trust as a link to the public, and hope to be helpful in finding out their views. I have always been very committed to the equality and diversity agenda, and wish to explore this role further when meeting different communities. I have a range of skills that I believe are useful to the Trust - good knowledge of local structures, links to the local authority, local partnerships, and the voluntary sector. Being a “people person”, I enjoy the challenge of making things happen and seeing things change by consulting people about how they feel about services. I like to keep on learning and welcome the opportunity to be part of a new way of working. I have an Honours Degree in Applied Social Sciences and an MSc in Community Medicine and Health Promotion. I live in Bolton and have two grown-up children. I enjoy classical, modern jazz, and soul music, and love to go to the country or to the local coast. Page 16 Thomas Daniel Lancashire Working for the ambulance service since 1977, I retired in 2010 from my position as Duty Manager in the Trust’s Emergency Operations Centre at Broughton – having never had a day off sick. During my time in the Service, I held positions such as Ambulance man and Station Officer and recalls that the role of ambulance control wasn’t always about ambulances – they used to answer calls for out of hours GPs, vets and electrical refrigeration firms! expect. I look forward to the challenge that this will bring and will do my upmost to ensure the Trust acts with honestly, transparency and integrity. When I moved to the Lancashire from the North East, I became a football referee and have been refereeing in the local league for 40 years. I also enjoy pub quizzes and going on holiday. In one year, before the establishment of Community First Responders, I responded to 350 calls in my own time – such as my love of the Service. I put myself forward for the role of Governor as I felt my vast experience could be utilised to help to maintain and improve the high standard of service that the people of the North West have come to Page 17 Peter Moss Lancashire I have had a long career as a fire officer with Lancashire Fire and Rescue Service - attending operational emergency incidents such as fires, road collisions and chemical spills as a supervisory officer and incident commander. Working alongside the other emergency services gave me an excellent appreciation of the high level of service that the public expect and deserve, particularly at times of stress and concern. I understand the importance of quality, safe services and maintaining high standards to ensure good outcomes of care, public satisfaction and confidence. valuable insight into the needs of the local community. I hope that my experiences and knowledge can be used to help improve services for all who work in and use the ambulance service in the North West, and to ensure the publics’ voice is heard in the exciting and challenging times ahead. I was also a member of Preston City Council’s Standards Committee for seven years - promoting, scrutinising and monitoring standards of conduct. Both my working and voluntary roles have given me Page 18 Sue Murrin-Bailey Lancashire As a Governor, I aim to bring the needs of local communities to the forefront of the Trust. My experiences put me in an excellent position to do this. I am a member of the Trust’s Chain of Survival steering group and, as Mayoress of West Lancashire, led a fundraising programme for over 25 defibrillators to be installed locally. I am also a Community First Responder. I am the founder of a charity and lectures in business management at a local University. With over 15 years commercial experience at senior management level in marketing roles, I have worked for AT&T, GUS and Kemps - specialising in customer relationship management. With strong links across business, education and community networks, I have much to offer in bringing the needs of local communities to the attention of the Trust and in developing awareness of the services NWAS provides to local people. I am also the Chairman of Lancashire Defibrillator Campaign, a member of Ormskirk & West Lancashire Business Focus, a Trustee of West Lancashire Council for Voluntary Services, a Parish Councillor in Parbold and University Representative for Rotoract. Page 19 Simon Ryan Lancashire Following varied experiences in the military and fire and rescue service, I recognise the need to ensure a valued and respected workforce at a time of great change, whilst ensuring the best possible service is given to all patients. I worked for 22 years as a Chartered Loss Adjuster, dealing with the aftermath of incidents for insurers. I was one of the lead adjusters who dealt with the aftermath of the IRA’s Manchester Bomb, as well as attending many major fires and building collapses. by combat medics and gained knowledge of the procedures used at incidents involving mass casualties. I have worked for Merseyside Fire and Rescue Service since 2007. During this time I have gained further insight into the close co-operation which exists between the emergency services. I live in Preston with my wife of 26 years Alison. I served for 26 years in the Royal Naval Reserve, being promoted a Commander and appointed CO of HMS EAGLET, where I was in charge of over 220 staff including a sizeable contingent of medics. I was mobilised for operations three times and served in Afghanistan in 2002, where I saw the work undertaken Page 20 Joe Devaney Merseyside My passion for the ambulance service stems from a personal experience in 2005 when my wife was revived by paramedics after suffering a heart problem whilst shopping in Liverpool. Arriving within 60 seconds, I was impressed by the Service and, in my role as Governor; I aim to ensure the highest standards of care remain in place for all. In my youth, I spent two years as a volunteer teacher in Ghana. I am currently a school governor and teach adult protection and equality and diversity. My wife Eileen and I have one son named Patrick. Previously the Lord Mayor of Liverpool, I served as a councillor for 10 years and also worked for Age Concern Liverpool as the manager of its Independent Living Service. I also have a vast amount of experience as a board member with Liverpool Philharmonic, Liverpool Tate, St. George’s Hall Trust, Liverpool Housing Action Trust and Community Health Council. Page 21 Michael Gibbs Merseyside I was previously a paramedic at NWAS and wish to utilise my hands on experience, coupled with business management experience, to bring benefits to patients and members in Merseyside, and the whole of the North West Region. I am very happy to have been elected as one of the public governors for NWAS, and am looking forward to learning, engaging and working with the other governors. I currently work with an acute hospital trust in acute medicine as an advanced clinical practitioner. I have completed my BSc Honours degree in Emergency Practice and am currently undertaking a Masters in Advanced Practice. I have a great interest in public health, pre-hospital health and social care and the development of paramedic practice. Prior to working in the NHS, I successfully ran my own business in engineering for five years. I worked throughout Scotland and England and believe the mixture provides me with a forward thinking mind-set and commercial acumen, which is not found in abundance. As a Governor for Merseyside, I will endeavour to ensure the views of all are listened to and shared, to provide tomorrows NWAS. Page 22 David Skelton Merseyside I am a retired Engineer and Transport Access Officer. I initially trained and worked as a Design Engineer. I have an Honours degree in Science and Technology from the Open University, and I am a member of the Institute of Engineering Design and an Incorporated Engineer. Prior to retirement, I spent 35 years in the Public Transport Industry, covering all aspects of the service, but specialising in making public transport, including vehicles, equipment, buildings and information accessible to all. I was also my late wife's carer for the last few years of her life. I am also a member of Southport and Ormskirk Hospital Trust, a member of the Royal Liverpool University Hospital Trust and a member of Merseycare. I believe with my experience, and connections I can make a valuable contribution as a Public member of the NWAS Council of Governors. I am involved with various charities, community groups, Older and Disabled people's groups in Merseyside and Sefton, Sefton Healthwatch and Sefton Equality Partnership. Page 23 Vacant Merseyside Page 24 Staff Governors Page 25 Deborah Bullock Corporate Services I joined the NHS in 1984. Prior to joining the ambulance service I was a nurse specialising in medical nursing in Cumbria and then oncology nursing at the Royal Marsden Hospital in London. Following this, I became a paramedic in 1992 and progressed to training and clinical governance manager posts and then Head of Clinical Safety for the North West Ambulance Service in 2006. I am passionate and enthusiastic about the Service and in providing safe, quality care to patients in an ever-changing society. In my spare time I also enjoy vintage fairs, crafting, reading, and attending music concerts and festivals! I am now responsible for the Trust’s Clinical Safety agenda including clinical risk, infection prevention and control, and safeguarding vulnerable people. I am also a member of the National Ambulance Service Infection, Prevention and Control Group and the National Ambulance Safeguarding group which discusses and implements national guidance and shares best practice. Page 26 Julie Treharne Corporate Services Like many staff I joined the ambulance service because I am passionate about patient care and wanted to play a part in delivering a positive patient experience. Having extensive public sector experience I bring over 20 years’ of communication and engagement experience to my current position as Head of Communications. I live in Cheshire and am currently undertaking a Masters qualification through the NHS Leadership Programme. I believe I am a caring and conscientious individual, with a professional approach and high moral integrity. working practices and patient services, which in turn benefits us all. I believe staff involvement is a crucial part of becoming an effective Foundation Trust and influencing its future direction, and this combined with my own personal desire to make a positive contribution is my reason for wanting to become a Governor. I am particularly keen to work with my fellow Governors to support the Trust’s communication and engagement agenda and continue to improve patient experience. Through different roles with the Trust, I have facilitated or supported staff initiatives to enable them to give their views and make suggestions to improve Page 27 Chris Houghton Emergency Operations Centre I started working for North West Ambulance Service in January 2010 as an Emergency Medical Dispatcher and have also worked on the Community First Responder (CFR) Desk - being responsible for the early activation of volunteers who can help in emergency situations. Governor and helping to develop new initiatives to help the Trust deliver the best possible service to the people it serves. Outside of work, I became a CFR in 2000 and also hold the voluntary position as Parish Councillor for the village where I live. I feel it’s important that the views and opinions of staff are well represented and conveyed to the Trust’s Board of Director when considering changes and developments. Believing my experiences in and out of work will give me great insight into the challenges that are currently being faced, I look forward to carrying out my role as Page 28 John North Emergency Operations Centre I started working for what was GMAS (Greater Manchester Ambulance Service) as an Emergency Medical Dispatcher in 2001 and in this time I’ve seen many changes including the merger of the four ambulance trusts in the region. Based at the Manchester Emergency Operations Centre, I work as an call handler taking the various calls the Trust receives including the emergency calls. I have a background in nursing after working as a psychiatric nurse in the 1980s before leaving the NHS to work in the retail industry, where I gained a lot of management experience both with the public and staff. I work as a volunteer presenter for the North West Air Ambulance charity which promotes, raises money and educates people about the service. Believing that a company is only as good as its people, I expect to listen and represent my colleague’s views and to have an overview of the direction which the Trust will take as a Foundation Trust. I’m also looking forward to working alongside people that have the same commitment as me. Outside of work, I’m married and have five grown up children, I have a big involvement in football and enjoy holidaying with my wife. Page 29 Gary Blackburn Emergency Service I bring to the role of Staff Governor, over 25 years’ experience in the ambulance service, having joined Lancashire Ambulance Service at the age of 21. My work as a paramedic on a front-line ambulance means I am acutely aware of the challenges faced by staff and how these challenges can affect the quality of care the Trust aims to provide. I am married with three teenage children. When not at work I enjoy music, playing the piano and guitar and like to keep fit by walking my rescue greyhound. My view is that the Trust’s greatest asset is its staff. The vast majority are hardworking, dedicated and loyal. I believe that it is vital that the Trust works in partnership with staff in order to move forward and improve the service delivered and the care provided. I am very pleased to have been elected as a Staff Governor and am keen to ensure that those delivering first-class care, day-in, day-out, have a voice. Page 30 Graham Curry Emergency Service Having joined the ambulance service in March 1974 as an ambulance technician, I have worked in many roles such as a shop steward, control officer, IT & communications manager, EU project manager, operations manager and my current role as sector manager for South Lancashire. I believe my extensive experience and knowledge will help me to successfully represent the views of colleagues and help me to challenge decisions. I view my position as a privilege and will ensure issues which are specific to the emergency ambulance service will always be addressed and for concerns to be heard and considered fully. I am also a Justice of the Peace for the Fylde Coast Bench. Page 31 Ian Jones Emergency Service I have been working as a technician in the ambulance service for over 37 years. During most of that time I have also been a Union Representative and, as a result, feel it is very important that staff have a strong voice. I believe it will become more important for staff to have a strong voice when the Trust gains Foundation Trust status and as a Governor will speak on behalf of all staff within the emergency service to ensure their needs are understood. It is my intention to represent staff and have a greater influence on the future direction that the Trust will be taking. With the support of staff I can make a difference in the way in which we work in the future. Page 32 Steve Rice Emergency Service I joined the ambulance service in 1976 and have experienced many changes including the introduction of paramedic training, the first NHS trusts and the development of the service from a local council funded scheme to what it is today. I undertook my paramedic training in 1993 and have been a team leader since 2003. During all of this time, I have been involved in the trade union movement, not because of my political beliefs but more to ensure fairness for staff carrying out what is a ‘special and unique’ role within the community. Now Chair of the National Ambulance Committee, I am also Vice Chair of the NHS National Advisory Group and has a seat on the NHS Staff Council. I consider the role of the Staff Governors is not only to influence and contribute to the Trust’s future plans, but more importantly to represent the views of the staff when those plans are being developed at all levels. I was instrumental in setting up and developing the Ambulance Service Union (ASU) as was the General Secretary of the union from 1999 to 2008. Page 33 Marica Hacking Patient Transport Service I joined PTS as frontline crew in 2006 and have worked various shift lines in that time including four years of single manned working. My main reason for becoming a governor is to promote the importance of the health and wellbeing of our staff, to ensure staff are fully supported and to assist in the communications and understanding between crews and management. I have obtained various qualifications over the years in counselling, mental health, dementia and equality and diversity as well as recently completing a staff mentor course with NWAS. I hope that these qualifications, combined with my own personal experiences of the difficulties often faced by staff outside of the workplace, will be an asset to the team when it comes to future decision making. Page 34 Tim McKevitt Patient Transport Service I want to promote the ambulance service to local communities and partner organisations in my role as Governor. I wants to give a voice to the Patient Transport Service and demonstrate its importance. Bringing to the Council a wealth of knowledge about the ambulance service, I will utilise this to promote the service both internally and externally. I am a member of the road staff working in the patient transport service team, on the Fylde coast. I am now a member of the Patient Transport Service and also act as a steward for Unite the union. Outside of work, I am married with two children and follow Doncaster Rovers. Page 35 Vacant Patient Transport Service Page 36 Appointed Governors Page 37 Geoff Cheshire British Red Cross Page 38 Robin Richardson Higher Education I am currently a Principal Lecturer and Divisional Lead for Emergency and Unscheduled Care in the School of Health within the University of Central Lancashire in Preston. A nurse by background, my career began in the 1980s at the Royal Infirmary of Edinburgh. On qualifying, I worked in several London teaching hospitals, including the Royal Free Hospital and St. Mary’s Hospital, Paddington, where I specialised in vascular surgical nursing before going on to be a nurse practitioner. As the lead for emergency care in the School of Health in UCLan, I have worked with NWAS and its legacy Trusts in Lancashire and Cumbria in the development of pre and post registration paramedic education since 2004. As the appointed governor for higher education I hope to use my experience in healthcare and healthcare education to inform the Council of Governors as to how its partner Universities help NWAS to develop their workforce, and how the paramedic profession is developing nationally. During the latter part of my clinical career, I began working as an associate lecturer at Thames Valley University, eventually taking a permanent post there, before moving to the University of Central Lancashire in 2003. I am currently studying for a PhD, researching care and compassion in healthcare. Page 39 Paula Roddy St John Ambulance Page 40 Monique Schurmann Commissioner I am an appointed Governor working for Blackpool Clinical Commissioning Group (CCG), which is the lead Commissioner for the North West Ambulance Service. I have been working with the ambulance commissioning team at Blackpool CCG as Quality Manager since April 2013. My role involves monitoring the quality of the collaborative commissioning contracts held with the Trust on behalf of the 33 CCGs in the North West. Prior to my current role, I worked as Quality Manager for Blackpool Primary Care Trust, monitoring quality for its acute and community services contracts. Page 41 Vacant Council Page 42 T: 01204 498400 E: [email protected] North West Ambulance Service Headquarters Ladybridge Hall Chorley New Road Bolton BL1 5DD