tom Macdonald: from good to great p6
Transcription
tom Macdonald: from good to great p6
EXCHANGE EXCHANGE is is aa quarterly quarterly magazine magazine published published by by the the Local Local Government Government Management Management Association Association (LGMA) (LGMA) of of British British Columbia. Columbia. It’s It’s about about sharing sharing information, information, exchanging exchanging ideas ideas on on best best practices, practices, enhancing enhancing professional professional development development and and building building networks. networks. Reach Reach us us at at www.lgma.ca. www.lgma.ca. DECEMBER 2012 case of interest p5 disaster planning p16 Member news P19 Tom MacDonald: From Good to Great P6 Comprehensive legal services for municipalities and regional districts throughout British Columbia. We help to lay the foundation for growth and success in large and small communities across the province by supplying local governments with the legal advice and strategic support required to help them carry out their mandates. VANCOUVER OFFICE KELOWNA OFFICE 1616–808 Nelson Street Box 12147 – Nelson Square Vancouver, BC V6Z 2H2 T: 604.689.7400 F: 604.689.3444 Toll Free: 1.800.665.3540 201–1456 St. Paul Street Kelowna, BC V1Y 2E6 T: 250.712.1130 F: 250.712.1880 YoungAnderson-LGMA_print-ad_2012.06.27.indd 1 www.younganderson.ca 7/6/12 10:01:34 AM Update In this Issue President’s Report Executive Director’s Report Members Page Where Are They Now? Our Town Professional Development 2 3 4 19 19 21 Walk a Mile in My Shoes: 18 Knowledge Sharing Between Local Governments and First Nations Programs & Events 19 LGMA Scholarship Winners 20 5 Time Speeds Up This installment of Case of Interest discusses how B.C.’s new Limitation Act may affect local government interests. 6 Exchange is the magazine for members of the Local Government Management Association of British Columbia. Exchange is distributed quarterly to over 900 members of the LGMA, as well as Mayors and Regional District Chairs. Tom MacDonald: From Good to Great Exchange is printed on Sappi Flo, an FSC® Certified 10% post-consumer recycled paper at Island Business Print Group. LGMA Office: 7th Floor 620 View Street Victoria, BC V8W 1J6 Telephone: 250.383.7032 Fax: 250.383.4879 Email: [email protected] Web: www.lgma.ca Contact the Editor: Email: [email protected] Cover Illustration: Jordan Adams/Getty Images Promoting Professional Management & Leadership Excellence in Local Government Colleagues and friends of retiring LGMA Executive Director Tom MacDonald reflect on his vision, his leadership, his friendship and his legacy. 16 Will You Be Prepared If Disaster Strikes? Village of Queen Charlotte Chief Administrative Officer Peter Weeber shares lessons learned following the Oct. 27 earthquake in Haida Gwaii. 1 20 2012 Scholarship Winners Announced Congratulations to the recipients of the 2012 educational scholarships from LGMA. in this Issue W e had this great idea when were planning the editorial calendar for 2012. We created a “reminiscing” theme for December to provide members with a platform to share their experiences from the past year. Unfortunately, it turns out that most of the intriguing stories cannot be shared in print, or at least, not if people want to keep their jobs. While our “reminiscing” stories failed to come together, there was a line-up of people who wanted to talk about Tom MacDonald, the LGMA’s much-loved Executive Director, who announced his retirement this fall. We also knew that Tom would prefer to stay completely off the radar and move quietly out of his office and into retirement. So we went ahead with the article, but we didn’t tell him about it until it was done. Sorry Tom. Capturing all the anecdotes and insights about Tom would take a book, which means the greatest challenge was selecting the nuggets that would best tell his story. What emerged for me was a picture of a humble, visionary leader who understands and values people, and has the ability to blend ingenuity with practical applications to move himself and everyone around him from good to great. When his staff suggested this for the title of his story, it was a perfect fit. The other underlying theme to every interview was friendship. Everyone he meets becomes a friend, and every friend treasures this connection. I’ve had the pleasure of working with Tom on Exchange for the past few years, and I too enjoy the benefits of his thoughtful and insightful advice, his leadership approach that allows me to take the lead in my areas of expertise, and his friendship. Interacting with Tom has afforded me the opportunity to learn from an amazing leader. He motivates people and creates an environment where everyone maximizes their individual skills as well as their cohesive capabilities as a team. He is open to new ideas, and frankly encourages us to push boundaries and take a few risks. He sets clear goals, but provides flexibility in how they may be achieved. Tom knows how to have fun and laugh at life’s ironies, but he also makes it okay to seethe with righteous anger and frustration when we witness injustice. He is a champion for local government employees, and an advocate for continuous improvement in the profession. Tom is everything we talk about when describing exceptional leaders, and he will be missed around the office as he steps out into new adventures in his retirement. At the same time, because he’s a great leader, he has established an amazing team and the foundations for success that will provide for a smooth transition and future achievements with the incoming Executive Director. Best wishes Tom. Thanks for everything. Therese Mickelson, ABC Editor Promoting Professional Management & Leadership Excellence in Local Government 2 president’s report In my humble opinion, much of LGMA’s success and spotlight are the fruit of Tom’s visionary thinking and untiring hard work. A s I am preparing to write for this issue of Exchange, I cannot help but be a bit sad at the fact that Tom MacDonald, our Executive Director for the last 10 years, is leaving the organization to take a well deserved retirement and move on with his life. Honestly, I was hoping to spend my entire term as President with him. Instead, I will be the one who will have to work through a transition that is critical and yet a bit intimidating. Do not get me wrong: Tom has made a decision and I respect it very much. He has given his utmost to the organization and its members in terms of time and personal sacrifice, and I believe that although work is important and is part of our life, I also believe that personal and family priorities should overwrite our professional commitments because our health and time spent with those we love should be paramount in our lives. However, he will be missed. In a section dedicated to him in this issue of our magazine, a number of members, including myself, have provided some thoughts about the inspiration that Tom has been for them and for many in our profession. I sure hope that one day, upon my retirement, I am able to look back and feel that I have done as well as he has. It is a matter of legacy, and certainly Tom has left a huge one with all of us and for all of us. In the past 10 years, the LGMA has become one of the most dynamic and exemplary professional organizations not only in Canada, but also internationally. Many partnerships were built and bonds created with other associations and institutions. I am thinking of the Association of Local Authorities of Tanzania, for instance, but also our counterpart in New Zealand, our own UBCM and others that, in fact, are trying to emulate our model, which was built upon the vision that Tom has personally contributed to. Just a few weeks ago, Tom was invited to be the keynote speaker at the Local Government Administrators of the Northwest Territories Annual Conference. He was asked to talk about what we do and how we do it and to explain what has made us so successful. Well, in my humble opinion, much of LGMA’s success and spotlight are the fruit of Tom’s visionary thinking and untiring hard work. He has built a wonderful team at the LGMA office, and we hope that we will be able to find a new Executive Director who can continue to build on this success. It will not be easy, but we will also need all the support from the entire membership. We are proud to be members of LGMA, and in my dealings with various members and chapters, I know that the support will come thoroughly and fully. I thank you in advance for that. Finally, the search for a new Executive Director has begun and by the time you receive a copy of this issue, we may have a new one. We have received many applications, which shows how much interest there is in the position. We are in the process of selecting a number of candidates who will move to the next step. Interviews were held in early December and we hope to have someone in place by the time Tom leaves at the end of January. We live in exciting times. They are not easy times but very exciting. It is in times of difficulty and change that we show the best of ourselves. I am sure that local government professionals in British Columbia will step up to the plate and continue building communities in this province, notwithstanding the continuous challenges with the economy, false perceptions, and misunderstanding that have always accompanied our daily work. You are the leaders of this change and I take comfort in the fact that I am confident that you will not give up, no matter what, and you will succeed! Alberto De Feo President Promoting Professional Management & Leadership Excellence in Local Government 3 executive director’s report It is virtually impossible for me to say thank you to everyone I should, as I have received so much help and assistance from so many people. O ne day back in 2003 while I was still working at the District of Oak Bay, I received a telephone call from David Morris who was conducting the search for a “Joint Executive Director” on behalf of the Local Government Management Association (LGMA) and the Government Finance Officers Association (GFOABC). I had met David in 1991 when I was a co-op student working at the Ministry of Municipal Affairs when I was completing my Masters degree and he was the Executive Director of one of the Ministry departments. Dave had since retired and had started his own consulting business. “What would you think about leaving Oak Bay to become the Joint Executive Director of LGMA and GFOA?” asked Dave. Up until that point it had never crossed my mind to leave Oak Bay, as I had been working there since the late 1970s (with a few breaks for school and other pursuits) and was still enjoying myself a great deal. And as far as the LGMA was concerned, although I was a member, I was not exactly the most engaged member other than attending the annual conference. However, I had been given the opportunity to attend the inaugural session of MATI Advanced Communications on Bowen Island the year before (2002) and had been incredibly impressed with the program as well as with the other participants. My initial reaction to Dave was that I was flattered that he would have thought of me but that I was unlikely to pursue this opportunity; however, if he wanted to send me the information package, I would take a look at it. And so I did. And I was intrigued with what I read and decided to throw my name in the hat. Here we are almost 9½ years later and I will be heading off in January for retirement. To say that the experience has been stimulating, interesting and incredibly fun would not even come close to describing how much I have enjoyed myself during my tenure with LGMA (the joint Executive Director arrangement with GFOA was ended in 2006). I have come to know hundreds and hundreds of great people, and have had the opportunity to travel to every corner of this province and quite a few destinations outside of B.C. as well. I have had the privilege of working with an amazing Board of Directors (all of them for all of the years). Whether it was with the creation of completely new programs or tweaking an existing offering, I was given complete latitude to act as I saw fit with the support from the Board being unwavering. What a fantastic opportunity and a great environment in which to work! As I take my leave from LGMA, it is virtually impossible for me to say thank you to everyone I should as I have received so much help and assistance from so many people. So I won’t even try, and hope that each and every one of you will understand and accept my heartfelt gratitude in this somewhat impersonal way. I must, however, single out my wonderful colleagues Ana, Dawn, Elizabeth, Randee and Renee for special thanks and recognition for all they have done for the association and me personally. They are the dream team of dream teams and have been largely responsible for the success of this organization while I got to go out and be the spokesperson for the group. No one should be under any illusion as to who got everything done and who does all the work behind the scenes – it was 99 per cent them! What is so amazing about these wonderful ladies is their ability to perform at such a high level and with so much dedication while at the same time being the most incredibly wonderful people with whom to work. I feel so very lucky for having had them as colleagues and as friends. I wish my successor the very best of luck and success for the years ahead. It’s been a wonderful time. Thanks to you all. Tom MacDonald Executive Director Promoting Professional Management & Leadership Excellence in Local Government 4 By James Yardley Murdy & McAllister Barristers & Solicitors CASE of INTEREST R Time Speeds Up: Changes to B.C.’s Limitation Act ather than discussing a case, this edition will discuss upcoming changes to British Columbia’s Limitation Act. The Limitation Act sets deadlines by which many legal proceedings have to be commenced. Those deadlines, known as limitation periods, presently vary with the type of claim being advanced. The current Limitation Act is scheduled to be replaced by Bill 34, also named the Limitation Act, on June 1, 2013. Local governments should start considering the extent to which the new Limitation Act may affect their interests. Due to the shortening in the new act of the limitation period for certain types of claims, such as those often associated with allegations of negligent building inspection or plan review, the number of claims facing local governments may be reduced. However, local governments may also face similar adverse effects under the new act. For example, the time in which local governments will have to commence claims, such as for breach of contract, or against contractors or design professionals for negligence in the design or construction of public works, may be shorter under the new act than is the case at present. In practice, this may result in parties becoming more prone to “shooting first and asking questions later” in order to preserve their rights. In broad terms, the current act does the following: • creates deadlines of two, six or 10 years for starting certain types of claims enumerated in the act, with time beginning to run after the date “on which the right to do so arose” (identifying when that occurred has been the source of much litigation); • provides a catch-all six-year limitation period for claims not otherwise identified in the act; • permits the postponement of limitation periods in certain circumstances; • puts a 30-year “ultimate limitation” for commencing most claims; and • specifies certain types of claims that are not subject to any deadline. The main substantive changes being introduced by Bill 34 are: • creating a two-year basic limitation period for most civil claims; • changing the ultimate limitation period from 30 years to 15 years; and Promoting Professional Management & Leadership Excellence in Local Government 5 Local governments should start considering the extent to which the new Limitation Act may affect their interests. • providing that time begins to “run” for a limitation period when a person discovers or ought to have discovered the act of omission that forms the basis for the claim. As with the current act, the new act will not apply to certain types of proceedings, such as prosecutions, appeals, and petitions. Both the existing and the new acts contain specific provisions for dealing with special circumstances, such as claims brought by those under a disability, such as infants, and claims involving fraud. Likewise, the new act does not apply where it conflicts with another statute, such as the six-month limitation period in section 285 of the Local Government Act for the commencement of certain claims against local governments. Limitation periods generally seek to strike a balance between giving a party enough time to assemble evidence and decide whether to commence a claim, with giving finality and certainty of affairs to those who may be subject to a claim. In that regard, the new act has been criticized for setting too short a deadline for starting certain types of claims, such as those involving construction defects, where all the facts showing the basis for a claim may not become apparent for some time. However, the current act has also been criticized over its cumbersome and sometimes confusing provisions, and has spawned much litigation by litigants either seeking to apply it, or saying why it doesn’t apply. One example of this is seen in determining whether defective construction is “damage” to a building (and subject to a six-year limitation period), or “injury” to the building (and subject to a two-year limitation). While there is no guarantee that the new act will produce less litigation in the future, it seems to have greater clarity and less complexity than the current act. By Therese Mickelson, ABC Tom MacDonald: From Good to Great Promoting Professional Management & Leadership Excellence in Local Government 6 Whether it’s a personal mantra or words come to life through actions, Tom MacDonald, Executive Director for the LGMA, exemplifies the words “from good to great.” T om inspires continuous improvement through ideas and actions, and by motivating people and organizations. And though he would likely deny it, those who know him best agree that his vision and leadership have propelled the LGMA and its members from good to great. A few of his friends and colleagues shared some of their memories as a tribute and a thank you to Tom – even knowing he will shake his head as he reads this feature. Tom would say he has just done his job like anyone else would and that he was thankful for the opportunity to work with so many wonderful people throughout his career. “Knowing Tom, he will be greatly embarrassed about the amount of ink taken up by this article, and I know he will want me to remind him of this fact at every opportunity,” says Tim Wood, past-president of LGMA and Tom’s friend. “But this is a story worth telling. His story is one of integrity, dedication, compassion, humility, generosity, altruism and a good bottle of single malt.” Tom as a leader The presidents who have worked with Tom over the past nine years have marked his progress as he took the LGMA from good to great – a professional organization now recognized as the best in the country. From the time of his job interview to the announcement of his retirement, Tom remained focused on members and has pursued the LGMA’s vision with enthusiasm, dedication and a knack for getting things done. Mark Brown, past-president of the LGMA, recalls the first interview with Tom and the easy decision to hire him as the new Executive Director for both the LGMA and the Government Finance Officers Association of British Columbia (GFOABC).h Editor’s Note: When Tom MacDonald, Executive Director for the LGMA, announced his retirement this fall, LGMA members who have worked with him for years wanted to share their stories about the past 10 years. This article emerged as a result, much to Tom’s chagrin. Those who know him are aware that Tom loves to shine the spotlight on others to express his thanks and appreciation for their work, but he prefers to stay behind the scenes himself. We went ahead and wrote this story anyway (without him knowing), and we are now asking him to indulge us as we pay him this tribute. “I think when Tom was hired, the organization was struggling with a vision for the future,” says Alberto De Feo, President of LGMA. “Board members only meet four times a year, and we needed someone to drive the process. Tom helped us create a vision and worked with the Board to ensure that the vision would be achieved.” “I believe the LGMA has embraced Tom’s ideas because he knows what he’s doing and has transmitted his passion to all of us,” adds De Feo. “That’s the best attribute you can ask for in a leader. It made me want to be a part of the LGMA and to volunteer so I could share Tom’s enthusiasm with the rest of my peers.” “I think he is more of a visionary than he gives himself credit for,” adds Brown. “He’s modest because he will say the ideas came from the Board, but the truth is most of the ideas first came from Tom and then the Board made the decision to approve.” “Tom was very genuine, had lots of energy, and he could marry both disciplines of coming up with ideas and then resourcing them,” says Brown. “He was clearly the number one choice, and we know today that we’re very fortunate that he came to us. We’d never be the organization we are today without him.” Tom’s enthusiasm is reflected by all members of the LGMA team, and together they have expanded the LGMA’s programs, created new services and built new relationships between members and other organizations. He sees the potential in the organization and in people, and has the energy and dedication to make change happen. When Tom stepped into the role, he brought a vision and strategy for success that continues to this day. He recognized that the strength of the LGMA is in its people, and that building relationships and motivating people to be actively engaged in their professional organizations were two key elements to achieving goals and supporting members. “Tom has recruited a wonderful team, and together they collaborate with the membership to develop a realistic vision, and they execute the plan with the precision of a navy seal,” says Wood. “Today, the conferences are energizing, the professional programs are first rate and the LGMA brand is widely recognized and respected.” Continued on page 8 Promoting Professional Management & Leadership Excellence in Local Government 7 From Good to Great Continued from page 7 “More importantly,” he adds, “the membership now feels connected with the profession because Tom gave his time freely to help individual members facing job pressures. He genuinely engaged members to discover their needs and designed innovative programs to accelerate their professional development.” And while the Association was moving from good to great, Wood notes that “Tom's Scottish sense of the value of a dollar” placed the LGMA on a solid financial footing, including over half a million dollars in legacy funds invested for annual scholarships. Tom with the LGMA team on Eggnog Day in 2011. “Tom has done so much to advance the local government profession that his peers have deservedly awarded him with both the Lieutenant Governor's Silver Medal for Excellence in Public Administration and a Local Government Management Association Life Membership,” he adds. “I strongly believe that leadership does not come with a title. Leadership stems from who you are,” says De Feo. “Tom doesn’t burden you with his big title, he’s just one of us. He’s got the passion and the love, and he’s really all about teamwork. I hope he knows that he’s bringing tremendous value, even though he doesn’t like us to talk about it.” Tom as a mentor Tom encourages others to go from good to great and offers his time to help others achieve personal and professional goals. Karla Graham, City Clerk with the City of Chilliwack, is one of many LGMA members who has benefited from Tom’s advice, encouragement and guidance. After she met him at a MATI program, Tom soon became both a professional and personal mentor and close friend. “It’s a comfort to know I can phone him at any time to ask his opinion on an issue I may be struggling with or just to be pointed in the right direction,” says Graham. “He always sends me down the right path equipped to handle whatever may lie ahead.” Graham notes that Tom encouraged her to share her expertise and build her skills by participating on the Elections Committee. He encouraged her to “just come out and attend the first meeting and we’ll go from there,” but seemed to know that one meeting would be enough to hook her into the program. “Tom would tell me to ‘go out there and talk about what you already know, just be yourself and you’ll be fine’ and you know, I was!” adds Graham. “Working with the Elections Committee ended up being one of the most rewarding experiences in my career and it allowed me to meet many amazing people – I am very thankful to Tom for his encouragement.” When Tom is a mentor, he encourages managers in local government to step out of their comfort zone and embrace new challenges. But he also supports them when facing the challenges inherent to local government. “Tom always tells me to never compromise myself and to always stick to my principles and morals, reminding me that doing so will get me through and keep me strong, and he’s right again,” says Graham. Promoting Professional Management & Leadership Excellence in Local Government 8 “I will miss seeing Tom at the helm of the LGMA, but know that the friendship we have developed over the years will continue well past his retirement.” Tom takes a moment out of his busy schedule to visit with Santa at the Municipal Finance Authority. Tom as an educator Tom’s commitment to education is evident in the first class professional development programs he has helped to develop and expand through the LGMA. He’s a steadfast supporter of the MATI format of training and has established a unique partnership with Capilano University on a number of MATI programs that seamlessly marry the practical with the academic. He has also worked closely with Ron Poole and others to bring the first Public Administration program to northern B.C. “Tom recognized the challenges of providing quality educational opportunities in the north,” says Poole. “When we were ready to go, I phoned Tom and told him we needed representation from the LGMA at the first course. He came up and presented the first session, showing the face of the LGMA, and that did a tremendous amount to build relationships with the LGMA and establish the program.” Continued on page 10 Then Lieutenant Governor Stephen Pointe presents Tom with the Lieutenant Government Silver Medal Award for Excellence in Public Administration in 2011. The award was sponsored by the Institute of Public Administration Canada (IPAC) Victoria Chapter, and Tom is joined by Ken Armour, President, IPAC Victoria Chapter. BC Assessment continues to be an integral component of the property tax business cycle that provides over $6 billion annually to support B.C.’s communities. We’re looking toward a future where taxing authorities: • Receive assessment information early to eliminate surprises and enable proactive budget planning • Exchange information electronically with us in a seamless, integrated manner • Collaborate with us to cost-share on mutually beneficial data • Access live data on Assessment LinkBC To find out more phone: 1 800 668 0086 email: [email protected] web: www.bcassessment.ca FOLLOW US ON Promoting Professional Management & Leadership Excellence in Local Government 9 From Good to Great Continued from page 9 Tom also recognized the importance of encouraging students to pursue careers in local government as part of long-term succession planning. Tom receives the LGMA’s Life Membership Award at the 2012 Conference from 2011 President Kathleen Day as a special recognition for his contributions to the organization. “I think the pilot LGMA Internship Program, which Tom initiated, was a really good example of how Tom is not just interested in the people who are already working in government and supporting their training, but he also supports and encourages young people in school and motivates them to consider local government as a career choice,” says Heather Kirkham, Program Manager, Undergraduate and Diploma Programs at the University of Victoria. “He comes to meet with students to promote the local government sector, and the internship program was designed to encourage young people to try out local government for a year.” Tom also has expanded the LGMA scholarship program, including the creation of the Distinguished Members Legacy Fund, which provides financial support to students who have an interest in local government management to pursue post-secondary opportunities. Tom as a matchmaker Tom at Community Celebration 2012, pictured with (left to right) Gary Paget, Brian Walisser and Evert Lindquist. When it comes to building relationships, Tom is a master. He understands the value of creating networks and working together towards shared goals. Promoting Professional Management & Leadership Excellence in Local Government 10 Tom has contributed to building the LGMA into an organization that is a model, not just for other organizations but around the world. The work with Tanzania and New Zealand has emerged because of the way Tom looks for opportunities to build relationships and share knowledge. “Tom is the kind of person who recognizes when he has something to offer that can benefit others, and that we have a duty to share with others, and learn from them as well,” says De Feo. In addition to his work to connect with organizations internationally, Tom has focused on forging closer ties with provincial and national organizations including the Union of British Columbia Municipalities (UBCM), CivicInfo BC, the Federation of Canadian Municipalities (FCM) and the Canadian Association of Municipal Administrators (CAMA). Tom, along with his counterpart at the Association of Municipal Managers, Clerks and Treasurers of Ontario, worked together to establish stronger relationships between all provincial associations and they now meet annually to share ideas and provide support to each other. Tom is always the first to share any training materials and programs with others, as he lives his belief that collaboration and partnerships will achieve great things. As well, he has established relationships built on respect and trust with other governments, including provincial ministries involved in local government and First Nations. “When I first started engaging with Nisga’a elected officials and staff in the Nass, Tom was there to help,” says Poole. “A positive working relationship with the local First Nations was imperative to both of our governments’ success and my ‘sell’ to the Village Administrators was the benefits they could derive from joining the LGMA. Tom was quick to respond and insisted on buying lunch and coming up to Terrace to meet personally with the Nisga’a Administrators.” “His commitment was there from the onset, and they could see how passionate he was about them being members. That’s what hooked them,” says Poole. “Tom’s commitment towards inclusiveness of First Nations has matured our membership and the LGMA as an organization.” Continued on page 12 Before you dig into one big mistake Call in to one little number *6886 Every time you dig in the ground, you run the risk of loss of life or damage to property if you hit any of the many buried cables, conduits, gas or oil pipelines and other underground facilities that serve BC communities. With one call to BC One Call, contractors and homeowners can request the identication of buried services on their jobsite prior to excavation, digging or ground disturbance. And all this at no cost to you! *6886 on TELUS or Rogers mobility with free airtime 1 800 474 6886 toll free or eticket at www.bconecall.bc.ca Call Before You Dig. It could be a life saver. Promoting Professional Management & Leadership Excellence in Local MichaelShoop-ad-Nov2011-1.02.indd 1 Government 11 11 11 22 09:54 From Good to Great Continued from page 11 Tom connects with members and partners at a LGMA Conference tradeshow. Tom spearheaded an LGMA staff mission to Tanzania in November 2011 to support local government skills training (top photo). The LGMA then hosted a contingent from the Association of Local Authorities of Tanzania in January 2012. Tom as an advocate for local government Tom is an advocate for the local government sector overall, and for the people in local government. People respect him and it stems from his respect for them individually, and their role in good governance at a local level. Experienced, Insightful and Practical Advice for BC Local Governments Kirkham notes that Tom’s passion for local government extends to sharing his experiences and providing insight into the many ways professionals can support the sector. Lorena P.D. Staples Law Corporation “I have a student who lived elsewhere in Canada and wasn’t working in local government at the time, but she was interested in working for an association that is similar to the LGMA,” says Kirkham. “She had applied for the position of Executive Director and asked me if I knew anyone who could provide her with advice on what the job would entail. I put her in touch with Tom. He briefed her on the role, and she later went on to nail her interview and get the job.” 185 – 911 Yates Street, #607 Victoria, BC V8V 4Y9 250.882.2080 [email protected] The Supervisors Safety Certificate Program will recognize those who have invested time and energy into learning the key elements of occupational health and safety from a supervisor’s perspective. The Supervisors Safety Certificate will be provided to students who complete all the courses listed below, and an additional 8 hours of training from any other courses offered by the BCMSA. Participants in the program must complete all courses within a three year period. BCMSA courses completed before May 1, 2012 will qualify for credit in the Program. Those who have already taken similar courses must pass the BCMSA exam for each course to receive equivalency. √ √ √ √ √ Due Diligence for Supervisors (4 hours) Hazard Identification and Risk Assessments (4 hours) Incident/Accident Investigations (4 hours) Presentation Skills, Communication & Crew Talks (8 hours) Worksite Safety Inspections (4 hours) Contact: Cathy Cook, Executive Director P: 778-278-3486 F: 778-278-0029 E: [email protected] Knowledge “I know it wasn’t just what Tom said,” adds Kirkham. “But the guidance and assurance he gave her, including all the good things he’s enjoyed in the job, definitely made a difference.” His support for local government managers is demonstrated in both his vision and his actions as the Executive Director. He is always looking for ways to promote the sector, but his passion for local government is also reflected in his effort to support individuals as they deal with the challenges of local government. He introduced the career transition counselling program for LGMA members who have lost their jobs, and is known for taking personal calls from members to listen and provide advice or assistance whenever needed. Tom believes in supporting managers throughout their entire career. In addition to the initiatives and support provided to young people and mid-career local government staff, he created the personal pension consulting service to help guide members contemplating retirement. Tom recognizes the value of the LGMA to those beyond its traditional members, and has worked to make the organization more inclusive by providing programs to not just clerks and treasurers, but also planners and other local government professionals. sharing the www.bcmsa.ca Promoting Professional Management & Leadership Excellence in Local Government 12 “We have some amazing programs through LGMA and our partners,” says Brown. “By working with the education groups, the private sector and others, Tom has helped to deliver programs that have improved the quality of the profession of local government across the province.” Tom as a boss When asked about Tom as a boss, the LGMA team was quick to highlight his management style as “get ’er done” and his pleasure in the accomplishments of others. He seeks opinions and gives his team members the independence to manage their work, while being supportive at all times. “Tom is so humble and never accepts praise, always deferring it back to us, his staff,” says Renee Johansson. Tom also makes it fun to come to work, and is endlessly generous. He quite regularly pops out of his office just before noon to inquire “soup anyone?” and the gang heads over to Pagliacci’s for soup and bread. Tom, of course, never lets anyone pay. Staff have lots of memories on the food front. Tom brings in popsicles on hot summer days, Purdy’s chocolates are mysteriously dropped off on their desks, and he always takes staff for coffee at Murchies. Anyone who has attended a MATI program will recall that Tom sets out a rule that cell phones be turned off during sessions and “warns” people that if their telephone goes off during a session, they will be asked to stand up and sing. Dawn Boyle remembers a couple of years ago when she participated in the MATI Foundations program. On the last day, Tom secretly arranged with one of the participants to leave his phone on and he would call during the session. When the phone went off, Tom insisted that the person stand up and sing, and unbeknownst to Dawn, the person and everyone else stood up and sang happy birthday to her. While she was somewhat embarrassed, Dawn recalls how the sentiment made her feel very special. Tom also takes care of his team and pays attention to details, like their various food allergies and their workplace environment. As an example, the office gets very hot in the summer so Tom lugged this very heavy, R2D2-looking thing up to the seventh floor (he just “happened have it in his basement”) to cool them off. Tom also bought a thermometer, installed it in the office and when the temperature rose beyond 30 degrees, he told the staff it was time to stop work for the day. As an example of Tom’s generosity on the personal front, Ana Fuller recalls when her family was heading to Disneyland a number of years ago and on her last day in the office, there were two US $20 bills on her desk. She asked Tom about it, and he said they were for her children and the condition was that she could not dictate what they spent their money on. Tom very much enjoys indulging others! Continued on page 14 Promoting Professional Management & Leadership Excellence in Local Government 13 Tom’s colleagues and friends organized a surprise 50th birthday celebration for him in April 2007, in conjunction with LGMA’s open house for its new office. From Good to Great Continued from page 13 Tom also supports his team professionally in every way and encourages them to take on projects and tasks that stimulate and tap into their skill sets. A humourous moment at the 2010 LGMA Conference. “Any idea we come up with is always greeted with ‘great idea, make it happen,’” says Elizabeth Brennan. “We sometimes joke that we are a bit nervous about suggesting an idea because we know Tom will immediately suggest we make it happen!” Tom brushes up on his putting on the LGMA rooftop. Drop in the Bucket Like most civil servants, Tom has actively served the community in both his private and professional life. For many years, he coached long distance runners in the Capital Region. In 2010, he decided the Lochside and Galloping Goose Regional Trails needed water fountains for the runners, walkers, cyclists and dog lovers. Single-handedly, Tom designed the ‘Drop in the Bucket’ project, tapped social media and the running community, and raised $54,000 in private and corporate donations. The Regional District will now install nine water stations along the Goose and Lochside trails because Tom always keeps a promise. Valkyrie.lgma.nov.2012.3.3.final.pdf 1 20/11/2012 5:07:35 PM One consistent theme everyone agrees on is that they are lucky to work in a place where the team works together towards a shared vision. In their words, it’s a joy to go to work. They all know they are very fortunate and that Tom has been instrumental in creating this positive environment. Randee Platz’s favourite “Tom-ism” is when he walks into her office at 4:25 p.m. and says, “take the rest of the day off, Platz, you’ve earned it.” Tom has told staff he is preparing what he calls a ‘cookbook’ of responsibilities, activities, etc. for the incoming Executive Director. Staff have teased him about how they are going to prepare the ‘unofficial cookbook,’ which will be twice as thick, about how things are really done at the office, including many of the indulgences like soup and chocolate. C M Y CM MY CY CMY K Promoting Professional Management & Leadership Excellence in Local Government 14 When summing up their thoughts on Tom as their boss, the team said: “Tom always makes us feel special and cared for as his work family. Likewise, we know how special Tom is. When Tom was advised he won the Lieutenant Governor’s Silver Medal and had an opportunity to read our nomination letter, he asked us all to gather because he wanted to tell us he was truly touched to read about how we felt about him. It was no big deal to us to write these things about Tom because we really see ourselves as a family. Tom has created a culture of kindness, support, encouragement and teamwork, and his legacy will continue on in this office, beyond his retirement.” Tom as a friend Perhaps Tom’s greatest accomplishment in his role has been the friendships he has made across the province. Virtually everyone who meets Tom soon considers him a friend. As Kirkham puts it, “I’m a cynic, but I can’t say a bad thing about him.” Others have said that they felt like a lifelong friend after a brief conversation, and that, while they will miss Tom in terms of his daily work activities, they have no doubt they will continue to stay in touch with him as he enjoys retirement. “Tom is quite simply the most selfless, considerate and generous person I have ever met,” says Wood. “He is the first one to ask how you are doing even though he may not be feeling well himself. His dinner table always has an extra place set for unexpected guests and he’s quick off the mark to help someone out. I have learned to choose my words carefully around Tom lest he handle all my chores, chauffeur me to medical appointments, or give me the keys to his scotch collection.” Tom MacDonald and his inspired and extraordinarily capable team have given the British Columbia local government profession the gift of excellence in education and training, and we sincerely thank them from the bottom of our hearts. v Promoting Professional Management & Leadership Excellence in Local Government 15 Will you be ready WHEN DISASTER STRIKES? By Peter Weeber When I assumed the role of Chief Administrative Officer (CAO) for the Village of Queen Charlotte in June 2012, I understood from the former administrator that the region is a hotspot for earthquake activity due to a major fault line located just off the coast of the islands that make up Haida Gwaii. With a background in emergency management, I have had a number disaster experiences, most notably the 2007 flood in Terrace and the 2011 flooding in Stewart. Ironically all of the events were described as the “the largest in history.” I was already starting to feel like a natural disaster magnet, so moving to a major earthquake and tsunami hazard zone seemed like a natural choice. When the shaking started at just after 8 p.m. on Oct. 27, the residents of Queen Charlotte were getting ready for the Annual Fire Department Halloween Dance and fundraiser. I was visiting my family in Terrace on my way to a LGMA event. The earthquake lasted for about 40 seconds, with enough intensity to shake everyone in the Terrace neighbourhood out of their homes and into their front yards. The residents of Queen Charlotte described how they heard an incredible roar as their homes shook violently and that they could see the walls and floors moving. We had a plan and we were trained, but we still found ways we could improve our response. Seismologist Dr. John Cassidy described the 7.7 earthquake as “really huge.” I think the residents of Haida Gwaii would agree with the good doctor’s assessment. Once I settled the family back into the house, my first call was to our Fire Chief and Emergency Program Coordinator to get an update on the situation in Queen Charlotte. The Fire Chief advised that the power was out, and that he was concerned that there could be injuries and damage based on the severity of the quake. Added to this concern was a tsunami alert stemming from the earthquake. Over the next three hours we activated the emergency operations centre, assembled the emergency management team, evacuated the residents in the tsunami hazard zone, opened a reception centre, coordinated information with stakeholders and Emergency Management BC, made contact with the provincial media, and cancelled the Halloween Dance. It was a busy night, and with the power and internet services down in Queen Charlotte I spent the evening on the phone with the Fire Chief coordinating resources, relaying information and setting up media interviews for the Mayor from Terrace. “After the retrofit, we had a significant reduction in energy use and received a $48,000 rebate from FortisBC.” Joe Tank, Manager of Operations, School District No. 5 Energy solutions for B.C. From natural gas and electricity, to district energy and geoexchange, we have the right energy solution for your project. Learn more at fortisbc.com/energysolutions. FortisBC uses the FortisBC Energy name and logo under license from Fortis Inc. (12-317 11/2012) At 11:17 p.m., the tsunami warning was downgraded to an advisory by the U.S. National Weather Service’s Tsunami Warning Center. As things returned back to normal, the Fire Chief and I reflected on the events over the last few hours and started to make a list of all the things we wanted to change to be better prepared for the next emergency. An incredible amount of work had been done by an amazing team in response to what turned out to be the largest earthquake in Canada in over 60 years. There were no physical injuries from the quake – the only confirmed casualty was the Halloween Dance. We had a plan and we were trained, but we still found ways we could improve our response in future. I encourage you as local government leaders to take a moment and think about the most likely emergencies that could impact your community. Try to anticipate what your staff, community, stakeholders and media would do in the first hours of an emergency. Ask yourself a few simple questions: Do we understand the risks? Do we have an effective plan? Is our plan based on the BC Emergency Response Management System (BCERMS)? Are our people trained? Do our people understand their role during an emergency? Do we have alternates for key positions? Promoting Professional Management & Leadership Excellence in Local Government 16 Do we have enough people to manage an emergency that lasts for more than 24 hours? Have we tested our plans? Do our residents know what to do during an emergency? What are the consequences if we fail? Who will be held accountable? The single most important action during an emergency is effective communication. The success of your response entirely depends on how well you communicate internally with your team and externally with your community, stakeholders and the media. If you think this can be done effectively without a well-tested plan, you are really mistaken. You need a clear crisis communication plan to support your emergency response, and trained staff in place to help disseminate information and monitor traditional and social media. Practical advice, creative options and value for local government Planning, Development & Environmental Law Carvello Law Corporation Lui Carvello, MCIP Lawyer & Planner 203-1005 Broad Street Victoria, BC V8W 2A1 250-686-9918 [email protected] www.carvellolaw.ca Emergency planning is complex, and I recommend that you hire a professional to work with your management team to identify the risks, create a plan based on your capacity, train your staff and test your plan annually. CAOs will often hand off emergency planning responsibilities to the Fire Chief. This makes sense in theory, but the Fire Chief can only do one job at a time, so there is a good chance the Fire Chief will be managing fire department operations Peter Weeber during a crisis. If you choose to assign the Emergency Program Coordinator role to the Fire Chief, it is your responsibility to find a qualified alternate for the operational position or ideally be the alternate. In the BCERMS structure, it’s important to have a trained manager with authority for decision making in the role of the Emergency Operations Centre (EOC) Director. The EOC Director, in most cases the CAO, approves every major decision made by the emergency management team. The objective of the emergency management team is to minimize the impact of an emergency by supporting operations and facilitating communications. Success will be measured in lives saved, fewer injuries, reduced damages, decreased service disruptions and a shorter recovery time. Your team’s success will depend on your ability to function effectively within the BCERMS system. When we look at the cost and the time needed to prepare an emergency plan, it is tempting to think “it can’t happen to me” or “if it happens to me, we can handle it.” If you put more effort into planning your vacation than you do into emergency planning, I would suggest you take some time and reflect on the consequences of not having an effective plan in place. I know from experience that local governments that have gone through a major emergency would all agree that a well thought out and fully tested emergency plan is critical. There are resources available through Emergency Management BC (EMBC) that can help you prepare and train for a disaster. I encourage you to check them out and apply them in your community so we can all respond effectively and recover quickly when disaster strikes. for Local Government PH: 250.380.7744 FX: 250.380.3008 www.sms.bc.ca 2nd Floor, 837 Burdett Av. Victoria, British Columbia Canada V8W 1B3 v Promoting Professional Management & Leadership Excellence in Local Government Advice and Advocacy 17 LGMA UPDATES Walk a Mile in My Shoes Information and Knowledge Sharing Between Local Governments and First Nations in B.C. British Columbia’s physical landscape encompasses 944,700 square kilometres and contains 190 local governments and many First Nations, Bands and Tribal Councils. While in many parts of the province the relationships between First Nations and local governments are excellent and productive, there are other situations where the relationships between these communities have been more in the nature of either distant, negative, or even non-existent. One of the reasons for weak relationships between local governments and First Nations may be related to the lack of understanding that the staff of these organization have for their respective counterparts and the challenges that face them. Perhaps if there was a greater understanding of the roles, responsibilities, and constraints, and a better sharing of knowledge and experiences between local government and First Nations administrators, these relationships could be improved. The First Nations Public Service Secretariat (FNPSS) and the Local Government Management Association of British Columbia (LGMA) are pleased to co-sponsor an initiative called Walk a Mile in My Shoes. Through this initiative, administrators from local governments and First Nations who so request would be paired for a one-day job shadow of each other’s respective organization, where they can observe and get a real feel for how their counterpart’s organization functions. How it Works A local government manager or First Nations Administrator seeking to arrange a job shadow with a counterpart in another community will make this request either to the LGMA or FNPSS, and they will act together as facilitators and will make joint efforts to arrange for the job shadows to occur. Although desirable, it is not essential that a job shadow occur between a local government and First Nation whose borders are immediately adjacent. LGMA and FNPSS will make every effort to arrange whatever pairing is desired by the party making the request. Further Information First Nations Public Service Secretariat: Christa Williams, 604-926-9903 or [email protected] Local Government Management Association: Tom MacDonald, 250-383-7032 or [email protected] (After Jan. 25, contact 250-383-7032 or [email protected] to the attention of the Executive Director.) Promoting Professional Management & Leadership Excellence in Local Government 18 members page MEMBER MOVEMENT Cecile Arnott, Chief Administrative Officer, City of Rossland (Formerly Chief Financial Officer, City of Grand Forks) Heather Avison, Chief Administrative Officer, City of Terrace (Formerly Director of Corporate Services, City of Terrace) Brian Carruthers, Chief Administrative Officer, Regional District of Central Kootenay (Formerly Chief Administrative Officer, City of Williams Lake) Tom Day, Chief Administrative Officer, District of Summerland (Formerly BC Transit, Township of Esquimalt) Robin Dalziel, Chief Administrative Officer, City of Greenwood David Duckworth, Director of Corporate Services and Community Safety, City of Kamloops (Formerly Director of Public Works and Sustainability, City of Kamloops) Joan Harrison, Director of Corporate Services, Regional District of Nanaimo (Formerly Manager of Legislative Services, City of Nanaimo) Mike Reiley, Director of Development Services, District of Coldstream Stan Westby, City Manager, City of Whitehorse RETIREMENTS May 12-17 MATI Managing People in Local Government Organizations Bowen Island October TBA Administrative Professionals Conference Location TBA Nancy Avery, General Finance & Information, Regional District of Nanaimo June 11 Approving Officers Workshop Delta Grand Okanagan, Kelowna Related organizations – ProGrams & Events Marg Coulson, City Clerk, City of Vancouver Gregory Dobrowolski, Deputy Chief Administrative Officer, City of Dawson Creek Len Hrycan, Director of Community and Corporate Affairs, City of Kamloops Victor Kumar, Chief Administrative Officer, City of Rossland June 11-13 LGMA Annual Conference & Tradeshow Delta Grand Okanagan, Kelowna June 16-21 MATI Leadership Bowen Island Walter McLellan, Municipal Clerk, City of Kitimat August 13-16 MATI Foundations Michael Phelan, Manager of Finance, University of Victoria Fraser Valley Regional District October 6-11 Jerry Spence, Deputy Chief MATI Community Planning for Administrative Officer, City of Non-Planners Chilliwack Lake Okanagan Resort, Kelowna LgmA 2013 ProGrams & Events February 13-15 CAO Forum Hotel Grand Pacific, Victoria April 21-26 MATI Advanced Communications Bowen Island Where is Margaret Warwick now? When we caught up with Margaret Warwick, she was preparing for a trip to Edmonton, where she would be attending a baby shower in anticipation of her first great-grandchild. After a long and satisfying local government career, Margaret is embracing the good life of retirement. Margaret began her local government career as an on-call stenographer in the Engineering Department at the City of Port Coquitlam. The year was 1972 and she had been called in to cover staff who would be away over the Christmas holiday period. She continued on an on-call basis until fall 1973, when she was offered a full-time position with the City. Before too long, she had progressed through the organization, including a move to the Administration Department, where she became acting Deputy Clerk. Promoting Professional Management & Leadership Excellence in Local Government June 11 Women in Local Government Leadership Delta Grand Okanagan, Kelowna 19 October 16-18 Clerks & Corporate Officers Forum Spirit Ridge Vineyard Resort & Spa, Osoyoos October 20-25 MATI School For Statutory Approving Officers South Thompson Inn, Kamloops May 29-31 Government Finance Officers Association of BC Annual Conference Whistler, BC May 31-June 3 Federation of Canadian Municipalities Annual Conference Vancouver, BC June 2-5 Government Finance Officers Association Annual Conference San Francisco, CA August 18-21 Institute of Public Administration of Canada Annual Conference Montreal, QC September 16-20 Union of BC Municipalities Annual Convention Vancouver Convention Centre September 22-25 International City/County Management Association Annual Conference Boston/Massachusetts, New England In 1979, the newly incorporated Village of Belcarra recruited Margaret to become its first-ever Chief Administrative Officer/Clerk/Treasurer (and dogcatcher and everything else, she says!). For Margaret it was a most interesting time as the Council of the day felt that not all municipal procedural rules should apply to them, and that they would like to do things the way they wanted. However, she persevered and helped the fledging municipality get itself up and running. In 1981, Margaret moved to the District of North Vancouver to assume the position of Deputy Municipal Clerk. Three years later she became Municipal Clerk, a position she held until 1991, when she moved to the District of West Vancouver to become Municipal Clerk, where she stayed until her retirement from active local government service in 2001. Continued on page 21 members page special recognition Retirement Don Sutherland has retired after 35 years with the Ministry of Community, Sport and Cultural Development. Since joining the then Ministry of Municipal Affairs in 1977, Don worked in the finance, local government structure and administration areas, finishing as the Director of Advisory Services. He made major contributions to implementing changes to the architecture of local governments in B.C. For example, he took on a leading role in Don Sutherland implementing the reform of local government legislation from 1996 to 2003, culminating in 2004 with the Community Charter coming into force. At the same time, Don has assisted a wide range of communities and regions with advice and problem-solving. This includes the incorporation of Sooke, creation of the Capital Region Water Commission and dissolution of many improvement districts. 2012 Scholarship Winners Announced LGMA is pleased to announce that the following individuals have been selected as the 2012 educational scholarship recipients for the Grant Anderson Commemorative Scholarship, the LGMA Distinguished Members Legacy Fund Scholarship, and the Ken Dobell Public Service Education Fund Scholarship. Scholarship criteria details are posted at www.lgma.ca. Grant Anderson Commemorative Scholarship ($1,000 each) Sean Terrillon University of Victoria Mark Koch University of Alaska LGMA Distinguished Members Legacy Fund Scholarship ($900 each) A strong supporter of local government administrators, he worked closely with the LGMA over the years, including serving on the elections and legislation committees and on the Board of CivicInfo BC. Don has a passion for local government elections and is proud of his work with chief elections officers across the province over many general local government elections, by-elections and referenda. Don will be greatly missed by his colleagues in the Ministry and the local government world. He is extremely knowledgeable and helpful, and can answer even the most arcane question regarding legislation. Raeleen Manjak University of Phoenix Don and his partner Gretha plan to stay in the Capital Region and be close to their sons and grandchild. Photo unavailable: Melany de Weerdt, University of Victoria Dawn Portman University of Victoria Gaby Yeung University of Victoria Ken Dobell Public Service Education Fund Scholarship ($1,900 each) Photos unavailable: Certified Municipal Clerk (CMC) Designation Lesley Scowcroft University of Victoria The following individuals have earned the prestigious Certified Municipal Clerk (CMC) designation from the International Institute of Municipal Clerks: • Frances Long, CMC, City of Nelson • Keri-Ann Austin, CMC, District of Coldstream • Linda Kelly, CMC, City of Pitt Meadows • Michelle Martineau, CMC, District of Tofino Marija Soklic University of Northern British Columbia Judith Zwickel University of Victoria Lindsay Bisschop University of Victoria Denise Porter University of Victoria Leila WilloughbyOakes University of Victoria Board of Examiners Three local government employees from communities across B.C., recognized for their education and work experience in the local government field, are being awarded the following certificate by the Board of Examiners. Certificate in Local Government Service Delivery: • Robert Grodecki, Corporate Administrator, City of Prince Rupert • Christine Havelka, City Council/Committee of the Whole Secretary, City of Victoria • Janet Hawkins, Council Secretary, City of Victoria Tax deductible donations to all scholarship funds are welcomed. The funds are administered on behalf of the LGMA by the Vancouver Foundation (www.vancouverfoundation.ca) and have been established by the LGMA to provide ongoing support for professional development by our members. Promoting Professional Management & Leadership Excellence in Local Government 20 members page OUR TOWN: District of Kent The District of Kent is a friendly, agricultural community known for its healthy country lifestyle and endless outdoor activities. With the success of the Circle Farm cycling tours, fishing on the mighty Fraser River, paragliding off Mount Cheam as well as being neighbours with the resort community of Harrison Hot Springs, we are no longer the Fraser Valley’s best kept secret! As a multiple provincial “5 Bloom” recipient, visitors to our community will instantly feel our country pride as they enter our town. Green spaces are expansive, including in the downtown area, which boasts Pioneer Park. This three-acre park, located directly across the street from merchants, is home to the Agassiz Harrison Museum, Visitor Information Centre and our local newspaper. You can check out our extensive network of trails and pathways, including the new six-kilometre Mountain View extension. After all that “fresh” air, you will want to check out the original Circle Farm Tour. From certified organic hazelnuts, roasted coffee in a 1919 Flame Roaster, artisan cheeses, and organic-fed chickens, we dare you not to try a sample or two. Slow Food Vancouver has hosted an annual cycle tour in Agassiz for six years with over 800 registered participants. For seasonal market items, come and visit us downtown in Pioneer Park where the Agassiz Farm Fresh Market is open every Thursday, 3 to 6 p.m. from June to September. If so desired, our year-round outdoor playground allows you to ski and golf on the same day with just 25 kilometres separating Hemlock Valley Resort from the world-class Sandpiper Golf course, one of five golf courses in the area. We are renowned as the Corn Capital of B.C. and our annual Agassiz Fall Fair and Corn Festival has been selected over six times as Fair of the Year in its size category by the BC Fairs Association. Our own Councillor Holger Schwichtenberg was named this year’s Corn King. Judging is based on field cleanliness, corn uniformity, maturity and efficient nitrogen use. An interesting corn fact – did you know that up to 75 per cent of all grocery items contain corn in some processed form? Products that contain corn include: ketchup, soft drinks, ink, latex paint, spark plugs, tire, wallpaper, varnish, dog food, ice cream, chewing gum, margarine, mayonnaise and yogurt. Other corny facts: an ear of corn averages 80 kernels, corn is grown in every continent except Antarctica, and finally, corn is a person’s best friend. It’s the best listener (has a good ear) and never talks back. So whether you want to relax at the beach at Harrison Lake or try paragliding off Mount Cheam, the District of Kent is ideally situated within 127 kilometres of Vancouver and 32 kilometres of Hope. Being off the beaten track of the Trans Canada Highway has allowed our community to continue to maintain its rural and friendly atmosphere and insulates us from the “Big Smoke” so we keep our country culture. Yippee Kayah – y’all come back, ya hear! – Wallace Mah, Chief Administrative Officer, District of Kent Where is Margaret Warwick Now? Continued from page 19 acknowledged the great support she received both as a regular member of the association and as a member of the executive. Until approximately two years ago, Margaret kept her hand in the business by performing contract work for a variety of local governments including Pitt Meadows, Abbotsford, New Westminster and Metro Vancouver and even returned to Belcarra to provide coverage while the CAO was away on medical leave. As well, she was retained by the provincial government to conduct the incorporation vote for Union Bay. Looking back on her career, Margaret reminisced fondly on the satisfaction of the jobs she held and in particular, accepting the District of North Vancouver’s new Coat of Arms from the Lieutenant Governor at a special ceremony. She acknowledges the great changes that have occurred in local government, but suggests that the key characteristic of a good municipal clerk continues to be being able to help members of Council and the public work through the often-complicated processes of local government in a way that they understand. Throughout her career, Margaret pursued continuous learning, including taking local government studies at BCIT and the University of Victoria and attaining her Senior Certificate from the Board of Examiners. Margaret was also very actively involved in the affairs of the Municipal Officers Association (now the LGMA), beginning as a Lower Mainland Chapter representative and then moving through the ranks to become its president in 1995. As she reflected on this experience, Margaret Promoting Professional Management & Leadership Excellence in Local Government 21 Now in a very active retirement, Margaret is president of the strata corporation where she lives and is a volunteer board member of the Anglican Diocese, of which she is a member. She continues to bowl and recently has taken up art lessons, when she is not otherwise occupied with her three daughters and four grandchildren. And as noted above, she is very much looking forward to the arrival of her first great-grandchild! Margaret would welcome hearing from her former colleagues and can be reached by email at [email protected] Leaders in Local Government Law LIDSTONE & COMPANY Local Government Lawyers Lidstone & Company: part of your team, your creative solution, your security and your effectiveness in every area of local government law. Contact us at [email protected] 1300 Sun Tower - 128 W Pender Vancouver BC V6B 1R8 Ph 604.899.2269 Fax 604.899.2281 Toll Free 1.877.339.2199 101947 LGMA Newsletter Ad.indd 1 01/08/12 12:32 PM