Community and Social Services Directory of Services (DOS)

Transcription

Community and Social Services Directory of Services (DOS)
Mid-Essex Clinical Commissioning Group
Community and Social Services
Directory of Services (DOS)
Referral contacts for non-outpatient referrals by GPs and other healthcare professionals.
6th August 2014
1
Revision History
Revision
Date
Summary of Changes
Author
0.1
06.06.2013
First draft for phase 1 deployment
Julie Constable
0.2
11.06.13
Amendments following discussion of first draft with Laura Osborn/Peter Pentecost
Julie Constable
1.0
17.06.13
Final version following comments
Julie Constable
1.1
24.06.13
Amended Version
Julie Constable
1.2
04.07.13
Amended Version
Julie Constable
1.3
17.07.13
Amended Version for Phase 2
Julie Constable
1.4
16.08.13
Amended Version for Phase 3
Laura Osborn
2.0
16.06.14
Amended following notice for SPoR Closure. Reformatted for easier use by GPs.
Includes Provides CPA updates; Mental Health Teams; Updated contacts from
Primecare SPoR team; Removed MOAPARS Pharmacies.
Chris Cullen
2.1
26.06.14
Addition of Non Emergency Patient Transport
Chris Cullen
2.2
10.07.14
Updated Reablement (Section3) and End of Life rapid Response (Section 10.1)
following feedback.
Chris Cullen
2.3
25.07.14
Updated to include details of Provides Online Directory of Services.
Chris Cullen
3.2
06.08.14
Updated Reference Lists (Section 13) with data from LAT
Chris Cullen
Distribution
This version of this document has been distributed to:
Name
Title / Job Responsibility
Dan Doherty
Director of Commissioning
Sara Davies
Head of Urgent Care - Primecare
Carol Doggett
Assistant Director – Integrated Care Provide
Issue Date
2
Contents:
1. Provide Community Services ........................................................................................................................................................7
1.1 Provide Online Directory of Services ......................................................................................................................................................... 7
1.2 Central Point of Access (CPA) to Integrated Care Teams ........................................................................................................................ 7
Central Point of Access Service Description & Contacts .................................................................................................................................. 7
Community Nursing & Complex Case Management ........................................................................................................................................ 9
District Nurse Palliative Care .......................................................................................................................................................................... 10
Community Occupational Therapy and Physiotherapy ................................................................................................................................... 11
Unscheduled Therapy Domiciliary Service ..................................................................................................................................................... 12
List of Central Point of Access Contact Numbers by GP Practice .................................................................................................................. 14
1.3 Community Access Services .................................................................................................................................................................... 19
Assessment and Rehabilitation Unit (ARU) - Maldon ..................................................................................................................................... 19
Rapid Assessment Unit (Admissions Avoidance) ........................................................................................................................................... 19
1.4 Care Home Support Services .................................................................................................................................................................... 21
Care Home Specialist Teams - Braintree/Witham and Halstead .................................................................................................................... 21
Care Home Services - Chelmsford Maldon and Dengie - Patients2People.................................................................................................... 22
1.5 Condition Specific Community Services - Provide ................................................................................................................................. 23
Community Cardiac Service ........................................................................................................................................................................... 23
Community Respiratory Service – Mid Essex ................................................................................................................................................. 24
Continence Advisory Service .......................................................................................................................................................................... 26
Coronary Heart Disease Specialist Nurses .................................................................................................................................................... 27
Diabetes – Adult Community Service ............................................................................................................................................................. 27
The Jennifer Neale Lymphoedema Unit ......................................................................................................................................................... 29
Parkinson’s Disease Service .......................................................................................................................................................................... 30
Podiatry Service .............................................................................................................................................................................................. 31
Speech and Language Therapy – Adult ......................................................................................................................................................... 32
Tissue Viability & Community Varicose Vein .................................................................................................................................................. 33
1.6 Equipment and Wheelchair Services - Provide ....................................................................................................................................... 34
Community Equipment Service ...................................................................................................................................................................... 34
3
Wheelchair Service Mid Essex ....................................................................................................................................................................... 35
1.7 Health Improvement Team - Provide ........................................................................................................................................................ 36
Community Activities ...................................................................................................................................................................................... 37
Expert Patient Programme ............................................................................................................................................................................. 38
Falls Prevention .............................................................................................................................................................................................. 39
Health Trainer Service .................................................................................................................................................................................... 40
Smoking Support Service ............................................................................................................................................................................... 40
Training Opportunities and Resources ........................................................................................................................................................... 42
Working Well Mid Essex ................................................................................................................................................................................. 42
1.8 Sexual Health Services - Provide .............................................................................................................................................................. 43
Community Sexual Health Services ............................................................................................................................................................... 43
Sexual Health Clinic Opening Times .............................................................................................................................................................. 44
HIV/Aids Clinical Nurse Specialist (CNS) ....................................................................................................................................................... 45
2.
Adult Social Care ....................................................................................................................................................................46
2.1 Adult Social Care – Social Care Direct ..................................................................................................................................................... 46
2.2 Adult Social Care – Useful Links ............................................................................................................................................................. 47
Essex County Council - Easy Guide to Services ............................................................................................................................................ 47
Care Services Directories ............................................................................................................................................................................... 47
Carers Support ............................................................................................................................................................................................... 48
Community Groups/Voluntary Services Directories ........................................................................................................................................ 48
Older Adults Support ...................................................................................................................................................................................... 49
Housing Support Services .............................................................................................................................................................................. 50
3.
Reablement Services................................................................................................................................................................50
3.1
3.2
3.3
4.
Integrated Reablement Service – Essex Cares ................................................................................................................................... 51
Rapid Response – formerly Crisis Response – Essex Cares............................................................................................................ 52
Home from Hospital – The Dengie Project Trust ................................................................................................................................ 53
Well Being Centres – Essex Cares.......................................................................................................................................54
4.1
Well Being Centres for Learning Disabilities ...................................................................................................................................... 54
Braintree Wellbeing and Activity Centre ......................................................................................................................................................... 55
Chapter House Wellbeing and Activity Centre (Maldon) ................................................................................................................................ 55
4
Chelmsford Wellbeing and Activity Centre ..................................................................................................................................................... 56
Halstead Wellbeing and Activity Centre .......................................................................................................................................................... 57
Newland Street Drop In (Witham) ................................................................................................................................................................... 58
4.2
Well Being Centres for Older Adults ................................................................................................................................................... 58
Highfields Wellbeing and Activity Centre (Chelmsford) .................................................................................................................................. 58
Charles Dickens Wellbeing and Activity Centre (Chelmsford) ........................................................................................................................ 59
Rohan Court Wellbeing and Activity Centre (South Woodham) ..................................................................................................................... 60
4.3
5.
Sensory Service ..................................................................................................................................................................................... 61
Mental Health Teams .................................................................................................................................................................61
5.1 Crisis Resolution and Home Treatment team .......................................................................................................................................... 61
5.2 Older Adult Community Mental Health Teams ........................................................................................................................................ 62
Older Adult Community Mental Health Team – Braintree & Witham .............................................................................................................. 62
Older Adult Community Mental Health Team - Chelmsford & Maldon............................................................................................................ 64
Older Adult Community Mental Health Team – Colchester – for residents of Colne Valley ........................................................................... 65
Day Unit for Older Adults - Amethyst Day Hospital ........................................................................................................................................ 66
5.3 Community Mental Health Teams ............................................................................................................................................................. 67
Braintree and Witham Community Mental Health Team ................................................................................................................................ 67
Chelmsford Community Mental Health Team ................................................................................................................................................. 68
Halstead Community Mental Health Team ..................................................................................................................................................... 68
Maldon Community Mental Health Team ....................................................................................................................................................... 69
Mental Health Community Team for Armed Forces Veterans (Colchester).................................................................................................... 70
5.4 Other Mental Health Services .................................................................................................................................................................... 71
Drug and Alcohol Team – Mid Essex (Changes) ............................................................................................................................................ 71
Early Intervention in Psychosis (EIP) Service – CENTRAL ............................................................................................................................ 71
Memory Assessment and Support Service ..................................................................................................................................................... 72
Psychological Therapy Services (Spectrum, C&E Centre) ............................................................................................................................. 73
Recovery Hub and College ............................................................................................................................................................................. 73
6. Pharmacies ...................................................................................................................................................................................75
6.1
Community Pharmacies in Mid Essex ................................................................................................................................................. 75
5
Community Pharmacies Additional Services .................................................................................................................................................. 76
6.2
Palliative Care Pharmacies in Mid Essex ............................................................................................................................................ 77
Palliative Care Pharmacies Information .......................................................................................................................................................... 79
Palliative Care Pharmacy Drug List ................................................................................................................................................................ 79
7.
Community Hospitals/Community Beds .................................................................................................................................81
St Peters Hospital – Provide ........................................................................................................................................................................... 82
Braintree Community Hospital - Provide ......................................................................................................................................................... 82
Halstead Community Hospital - Provide ......................................................................................................................................................... 82
Essex County Hospital - Colchester Hospital University Foundation Trust .................................................................................................... 82
8.
9.
Non Emergency Patient Transport Services (PTS) .................................................................................................................83
Acute Hospitals..........................................................................................................................................................................84
Broomfield Hospital (MEHT) ........................................................................................................................................................................... 84
Colchester General Hospital (CHUFT) ........................................................................................................................................................... 84
10.
Hospices .................................................................................................................................................................................85
Farleigh Hospice ............................................................................................................................................................................................. 85
St Helena Hospice .......................................................................................................................................................................................... 85
10.1
11.
12.
13.
End of Life Rapid Response (Service to go live Sept 14) .................................................................................................................. 85
Out of Hours ...........................................................................................................................................................................86
Walk In Centre ........................................................................................................................................................................87
Reference Numbers................................................................................................................................................................87
13.1
GP in Hours ........................................................................................................................................................................................ 87
13.2
Outpatients referrals through Central Referral Service (CRS) ............................................................................................................. 92
13.3
Dental Practices ................................................................................................................................................................................... 93
13.4
Community Dental Services ................................................................................................................................................................. 95
13.5
Optometrists ......................................................................................................................................................................................... 95
6
1. Provide Community Services
1.1 Provide Online Directory of Services
Please note: Provide will launch a fully revised interactive online version of their Directory of Service in
September 2014.
In addition to the currently available service information on their corporate website they will introduce a version specifically for and only
accessible to those who commission and refer to their Services: Commissioners, GPs etc. (Customers).
This Customer Directory contains not only detailed information of the Services but also gives information on waiting times and performance
(where reported), referral forms and other documentation such as patient information leaflets.
This content will only be available to registered users, registration requests and further details can be found on the Provide website after 1st
September 2014:
www.provide.org.uk/for-customers/
If you have any questions or require further information please contact Provides Senior Key Account Manager: [email protected]
1.2 Central Point of Access (CPA) to Integrated Care Teams
Central Point of Access Service Description & Contacts
CPA Service Description
 Integrated Care Services can be accessed through one Central Point of Access (CPA) who will manage ICT referrals to Provide for
patients registered with GPs in your geographical area.
 The CPA will be manned by Telephonists and supported by a named registered nurse contact, virtually.
 The named registered nurse will be available to resolve clinical queries to enable appropriate and safer allocation of response times.
 Depending on urgency service users can be seen within 24 hours.
 The Central Point of Access also acts as a central contact point for patients and their family.
Integrated Care Team Services:
 Community Nursing (& Complex Case Management)
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
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Nursing care and advice for patients who are suitable for home care and treatment.
Complex case management for patients with long-term conditions and for frail elderly patients who require extended support to
keep them safe at home.
District Nursing and Admission Avoidance Nursing
District Nurse Liaison – Helping patients transfer back home from hospital or hospice.
District Nurse Palliative Care – Provide support and advice for those with a life-limiting illness.
Domiciliary Phlebotomy
Community Matrons
Therapy
Contact Numbers: You can access the Integrated Care Services in the community either by telephone, SystemOne.
·
Chelmsford
Telephone - 0300 003 1902
fax - 01245 397784
·
Braintree or Witham
Telephone - 0300 003 2120
fax - 0300 003 2104
·
Maldon and Dengie area
Telephone - 0300 003 2150
fax - 0300 003 1194
·
Halstead and Earls Colne
Telephone - 01787 291022
fax - 01787 291002
Referral Criteria:
 For service users aged over 18 years old who live in Mid Essex who are registered with a GP in that area.
 The Central Point of Access will handle referrals from primary care, secondary care and other health and social care professionals.
 These referrals are for patients presenting with a healthcare need that can be appropriately and safely managed by the Integrated Care
Service.
 All referrals should be made to the Central Point of Access using the attached generic Referral Form.
CPA Referral Form ICT Services
Link to Generic Referral form: http://www.midessexccg.nhs.uk/gp-zone/referral-forms-and-pathways
Operating Times: Any referrals sent to the CPA out of operational hours will not be picked up until the next working day.
________________________________________________________________________________________________________
8
Community Nursing & Complex Case Management
Area Covered: Adults registered with a GP in the NHS Mid Essex area.
Service Description
The service provides a nursing service for those who for reasons of acute or chronic illness are unable to leave their home by domestic vehicle.
The service can offer the following treatments:
 Rehabilitation – to restore independence or enable the carer to care independently. Time limit: three months
 Wound management – for trauma and chronic wounds
 Lower-leg care – venous, mixed, diabetic or arterial ulceration requiring assessment, dressing or monitoring
 Post-operative care – includes care of drains or wounds, constipation and pressure relief. Time limit: first six weeks post-surgery
 Administration of medication
 Treatment and monitoring of health problems – includes IV therapy. Time limit: six weeks
 Long-term support of chronic degenerative conditions (such as MS, paraplegia, dementia, CCF) – includes continence assessment,
catheter care and bowel management
 Preventing health complications – includes flu vaccinations
 Terminal or palliative care – includes IV therapy
 Teaching self-care to patients and patients carers – includes administering injections, PIC lines, eye drops and dressings
 Avoiding unnecessary hospital admission through patient and carer education, symptom management, enrolment on to various health
care programmes, adoption of Telehealth programmes to empower patients to self-manage their chronic conditions.
Team Description: Our team includes qualified specialist practitioners, nurses and healthcare assistants.
Exclusion criteria:
 People who live in Mid Essex but are not registered with a Mid Essex GP
 People under 18 years of age
 Provision of nursing tasks within nursing homes or other support which should be provided by the home
 Core primary care provision which is contained within the GP contract and remains the responsibility of Primary care.
Referral Process
 Self-referral of referral by a healthcare professional.
 Referral form should be faxed to the contact details below.
 We will call the patient within 24 hours of referral to arrange a visit. If the referral is urgent, we’ll call the patient within four hours
 Service Location
9
Service Locations:
St Peter’s Hospital in Maldon
GP surgeries and clinics in Chelmsford, Halstead and Braintree. See below for contact details.
Service Times: Home visits are made seven days a week between 8.30am and 10.30pm
Contact: Community Nursing & Complex Case Management should be accessed via the Central Point of Access for Integrated Cares Teams
on the numbers below:
Contact Numbers: You can access the Integrated Care Services in the community either by telephone, Systole or Fax
·
Chelmsford
Telephone - 0300 003 1902
fax - 01245 397784
·
Braintree or Witham
Telephone - 0300 003 2120
fax - 0300 003 2104
·
Maldon and Dengie area
Telephone - 0300 003 2150
fax - 0300 003 1194
·
Halstead and Earls Colne
Telephone - 01787 291022
fax - 01787 291002
Weblink: http://www.provide.org.uk/district-nursing/
____________________________________________________________________________________________________________
District Nurse Palliative Care
Area Covered: Adults registered with a GP in the NHS Mid Essex area or patients in a Mid Essex community hospital
Service Description:
The service helps patients, and their families, who have a life-limiting illness and are in the last stages of life.
The service can provide:
 Training
 Ongoing support
 Advice
 Guidance
 This includes:
 Visiting the patient
 Liaising with other agencies to achieve the patient wishes
 Acting as a resource to the district nurse teams in aspects of palliative care
 Assistance with application of the End of Life Tools, such as the Preferred Priorities of Care documentation and the use of the Liverpool
Care Pathway
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Team Description: Our team includes two qualified district nurses with specialist palliative care skills
Referral process:
 The patient can refer themselves or a relative, or be referred by any healthcare professional.
 Referrals can be made by phone or fax, using the contact details below
 We will contact you within two working days
Opening Times: Office is open weekdays from 8am to 5pm.
Contact:
Moulsham Lodge Clinic
Lilac Close
Chelmsford
Essex CM2 9NY
Tel: 01245 449461/449459
Fax: 01245 397769
Weblink: http://www.provide.org.uk/district-nurse-palliative-care/
Community Occupational Therapy and Physiotherapy
Area Covered: Adults registered with a GP in mid Essex
Occupational Therapy Access Criteria:
 The patient requires rehabilitation with an Occupational Therapist to regain or improve independence with activities of daily living
 The patient requires therapy to manage or reduce the impact of impairment e.g. hand splinting, fatigue management
 The patient has a terminal illness and is not under the care of Farleigh hospice or eligible for their services (Farleigh hospice tel.
No. 01245 457300)
 The patient requires short term loan of equipment* (6 months or less) to improve independence with activities of daily living
*People who ONLY require either major adaptations to their home or long term provision of equipment should be referred to the social care Occupational Therapy team on
08456 037630 fax 08456 016230
Physiotherapy Access Criteria:
 The patient is housebound and unable to access outpatient therapy services, (but not due to transport issues)
 The patient has specific needs that necessitate that therapy would
a) Be more appropriately provided at home e.g. mobility within the home environment, or
b) The treatment outcomes would be compromised by travel into outpatient therapy (e.g. some stroke patients)
11
Referral Process:
 Referrals can be made by any health or social care professional
 Consent should be gained prior to referral
 Patients must meet one of the criteria in the above service descriptions
If in doubt, please contact the team on:
o 01376 554780 (Witham and Braintree referrals)
o 01787 291025 (Halstead and Colne Valley referrals)
Contact: Please complete the Community Therapy referral form and send by fax to the relevant Community Therapy team
Community Therapy Team
Halstead Hospital
St Peters Hospital
Hedingham Road
Spital Road
HALSTEAD
Maldon
Essex
CM9 6RG
CO9 2DL
Tel: 01621 727240
Tel: 01787 291025
Fax: 01621 727243
Fax: 01787 291023
Weblink: http://www.provide.org.uk/physio/
Community Therapy Team
Braintree Community Hospital
Chadwick Drive
Braintree
CM7 2AL
Tel: 01376 555924
Fax: 01376 555944
Unscheduled Therapy Domiciliary Service
Area Covered: Adults who are registered with a GP in the NHS Mid Essex area
Service Description:
 The service therapists diagnose and treat health-related conditions which limit the patients ability to move and perform everyday
activities
 The service offers specific purposeful activities, exercise and advice to help the patient with independence, mobility, pain management
and living a healthy lifestyle
 The service offers occupational therapy if the patient:
 Need rehabilitation to regain or improve independence with everyday activities
 Need therapy to manage or reduce the impact of impairment, such as hand splinting or fatigue management
 Have been diagnosed with a terminal illness and aren’t already under the care of a hospice
 Need short-term loan of equipment (six months or less) to improve independence with everyday activities
 The service offers physiotherapy if the patient:
12
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Are housebound and unable to access outpatient physiotherapy services, but not because of transport issues
Have specific needs which mean therapy would be more appropriately provided at home, such as some stroke patients
Our team includes occupational therapists, physiotherapists and therapy assistants
Exclusion Criteria: Patients requiring either major adaptation to their home or long-term provision of equipment who should be referred to the
social-care occupational therapy team
Referral process:
 The patient can be referred by any health or social-care professional by fax or post.
 Copies of our referral forms can be obtained by calling us on the number below
 The patient will be seen within 2 days to 18 weeks, depending on urgency
Open Times: Weekdays from 8.30am to 4.30pm - Clinics at three hospitals (see contact details).
Contact:
Halstead Hospital
Halstead Hospital, Hedingham Road, Halstead, Essex CO9 2DL
Call: 01787 273145
Fax: 01787 273148
St Peter’s Hospital
St Peter’s Hospital, Spital Road, Maldon, Essex CM9 6EG
Tel: 01621 727240
Fax: 01621 727246
Braintree Community Hospital
Braintree Community Hospital, Chadwick Drive, Braintree Essex, CM7 2AL
Tel: 01376 555924
Fax: 01376 555944
Weblink: http://www.provide.org.uk/unscheduled-therapy-domiciliary-service/
13
List of Central Point of Access Contact Numbers by GP Practice
Geographical Zone
GP Practices
Braintree
(Braintree & Witham teams)
Blandford House
Braintree
(Braintree & Witham teams)
Blyths Meadow Surgery
Braintree
(Braintree & Witham teams)
Collingwood Road
Braintree
(Braintree & Witham teams)
Douglas Grove
Braintree
(Braintree & Witham teams)
Fern House Surgery
Braintree
(Braintree & Witham teams)
Freshwell Health Centre
Braintree
(Braintree & Witham teams)
Great Notley
Braintree
(Braintree & Witham teams)
Little Waltham
Braintree
(Braintree & Witham teams)
Mount Chambers
Braintree
(Braintree & Witham teams)
Silver End Surgery
CPA contact No.
0300 003 2120
CPA fax No.
0300 003 2104
0300 003 2120
0300 003 2104
0300 003 2120
0300 003 2104
0300 003 2120
0300 003 2104
0300 003 2120
0300 003 2104
0300 003 2120
0300 003 2104
0300 003 2120
0300 003 2104
0300 003 2120
0300 003 2104
0300 003 2120
0300 003 2104
0300 003 2120
0300 003 2104
Mace Avenue, Braintree, CM7 2LD
Telephone – 01376 347100
Trinovantian Way, Braintree, CM7 3JN
Telephone – 01376 552508
The Surgery, Collingwood Road, Witham, CM8 2DZ
Telephone – 01376 502264
The Surgery, Douglas Grove, Witham, CM8 1TE
Telephone – 01376 512827
125-129 Newland Street, Witham, CM8 1BH
Telephone – 01376 502108
Wethersfield Road, Finchingfield, CM7 4BQ
Telephone – 01376 810328
The Surgery, Notley Green, Great Notley, Braintree CM7 8US
Telephone – 01376 341411
The Surgery, 30 Brook Hill, Little Waltham CM3 3LL
Telephone – 01245 360253
92 Coggeshall Road, Braintree, CM7 9BY
Telephone – 01376 553415
Broadway, Silver End, Witham, CM8 3RQ
Telephone – 01376 583387
14
Geographical Zone
GP Practices
Braintree
(Braintree & Witham teams)
St Lawrence Medical Practice
CPA contact No.
0300 003 2120
CPA fax No.
0300 003 2104
Braintree
(Braintree & Witham teams)
Witham Health Centre
0300 003 2120
0300 003 2104
Chelmsford
(EGPC & Chelmsford teams)
Baddow Village Surgery
0300 003 1902
01245 397784
Chelmsford
(EGPC & Chelmsford teams)
Beauchamp House Surgery
0300 003 1902
01245 397784
Chelmsford
(EGPC & Chelmsford teams)
Chelmer Village Surgery
0300 003 1902
01245 397784
Chelmsford
(EGPC & Chelmsford teams)
Danbury Medical Centre
0300 003 1902
01245 397784
Chelmsford
(EGPC & Chelmsford teams)
Dickens Place Surgery
0300 003 1902
01245 397784
Dickens Place, Chelmsford CM1 4UU
Telephone – 01245 442628
Hatfield Peveral Surgery
Sidney House, Strutt Close, Hatfield Peveral, Chelmsford CM3 2HB
Telephone – 01245 380324
0300 003 1902
01245 397784
Chelmsford
(EGPC & Chelmsford teams)
Humber Road
0300 003 1902
01245 397784
Chelmsford
(EGPC & Chelmsford teams)
Galleywood Medical Centre
0300 003 1902
01245 397784
Bekeswell Place, Bernard Road, Galleywood CM2 8SP
Telephone – 01245 478040
The Laurels Surgery
Juniper Road, Boreham, CM3 3DX
Telephone – 01245 467364
0300 003 1902
01245 397784
Chelmsford
(EGPC & Chelmsford teams)
Chelmsford
(EGPC & Chelmsford teams)
4 Bocking End, Braintree, CM7 9AA
Telephone – 01376 552474
4 Mayland Road, Witham, CM8 2UX
Telephone – 01376 302747
Longmead Avenue, Great Baddow, Chelmsford CM2 7EZ
Telephone – 01245 473251
37 Baddow Road, Chelmsford CM2 OBD
Telephone – 01245 162255
Ashton Place, Chelmer Village, Chelmsford CM2 6ST
Telephone – 01245 467759
Eves Corner, Danbury, CM3 4QA
Telephone – 01245 221777
The Surgery, Humber Road, Chelmsford CM1 7PE
Telephone – 0844 387 8777
15
Geographical Zone
GP Practices
Chelmsford
(EGPC & Chelmsford teams)
Melbourne House Surgery
Chelmsford
(EGPC & Chelmsford teams)
Chelmsford
(EGPC & Chelmsford teams)
12 Napier Court, Queensland Crescent, Chelmsford CM1 2ED
Telephone – 01245 354357
Moulsham Lodge Surgery
158 Gloucester Avenue, Chelmsford CM2 9LG
Telephone - 01245 353182
Mountbatten House Surgery
12 Montgomery Close, North Springfield, Chelmsford CM1 5FF
Telephone – 01245 467750
CPA contact No.
0300 003 1902
CPA fax No.
01245 397784
0300 003 1902
01245 397784
0300 003 1902
01245 397784
0300 003 1902
01245 397784
0300 003 1902
01245 397784
Chelmsford
(EGPC & Chelmsford teams)
North Chelmsford NHS Centre
Chelmsford
(EGPC & Chelmsford teams)
Rivermead Gate Medical Centre
Chelmsford
(EGPC & Chelmsford teams)
Stock Surgery
0300 003 1902
01245 397784
Common Road, Stock CM4 9NF
Telephone – 0870 111 4659
Sutherland Lodge Surgery
115 Baddow Road, Chelmsford, CM2 7PY
Telephone – 01245 351351
0300 003 1902
01245 397784
Chelmsford
(EGPC & Chelmsford teams)
Tennyson House Surgery
0300 003 1902
01245 397784
Chelmsford
(EGPC & Chelmsford teams)
Whitley House Surgery
0300 003 1902
01245 397784
0300 003 1902
01245 397784
0300 003 1902
01245 397784
Chelmsford
(EGPC & Chelmsford teams)
Chelmsford
(EGPC & Chelmsford teams)
Chelmsford
(EGPC & Chelmsford teams)
Springfield, Chelmsford, CM2 5EF
Telephone – 0300 123 3366
123 Rectory Lane, Chelmsford CM1 1TR
Telephone – 01245 348688
20 Merlin Place, Chelmsford CM1 4JW
Telephone – 01245 260459
Crompton Building, Writtle Road, Chelmsford CM1 3RW
Telephone – 01245 347539
The Writtle Surgery
16a Lordship Road, Writtle CM1 3EH
Telephone – 01245 421205
Wood Street Suregry
158 Wood Street, Chelmsford CM2 8BN
01245 354732
16
Geographical Zone
GP Practices
Chelmsford
(EGPC & Chelmsford teams)
Wyncroft Surgery
39 Maldon Road, Danbury CM3 4QL
Telephone – 01245 225868
Halstead
(Halstead & Earl’s Colne team)
Castle Hedingham Surgery
Halstead
(Halstead & Earl’s Colne team)
The Castle Surgery
Halstead
(Halstead & Earl’s Colne team)
Coggeshall Surgery
Halstead
(Halstead & Earl’s Colne team)
Elizabeth Courtauld Surgery
Halstead
(Halstead & Earl’s Colne team)
Hilton House
Halstead
(Halstead & Earl’s Colne team)
Kelvedon Surgery
Halstead
(Halstead & Earl’s Colne team)
Kelvedon & Feering Health Centre
Halstead
(Halstead & Earl’s Colne team)
The Pump House Surgery
Maldon
(Maldon & Dengie Teams)
Blackwater Medical Centre
Maldon
(Maldon & Dengie Teams)
Brickfields Surgery
CPA contact No.
0300 003 1902
CPA fax No.
01245 397784
01787 291 022
01787 291 002
01787 291 022
01787 291 002
01787 291 022
01787 291 002
01787 291 022
01787 291 002
01787 291 022
01787 291 002
01787 291 022
01787 291 002
01787 291 022
01787 291 002
01787 291 022
01787 291 002
0300 003 2150
0300 003 1194
0300 003 2150
0300 003 1194
10A Falcon Square, Castle Hedingham, CO9 3BY
Telephone – 01787 461465
10 Falcon Square, Castle Hedingham, C09 3BY
Telephone – 01787 461465/237212
Stoneham Street, Coggeshall, CO6 1UH
Telephone – 01376 561242
Factory Lane West, Halstead, CO9 1EX
Telephone – 01787 475944
77 Swan Street, Sible Hedingham, C09 3HT
Telephone – 01787 460612
Brimpton House, 59 High Street, Kelvedon CO5 9AE
Telephone – 01376 574560
46 High Street, Kelvedon, CO5 9AG
Telephone – 01376 572906
Nonancourt Way, Earls Colne, Colchester, C06 2SW
Telephone – 01787 222022
The Surgery, Princes Road, Maldon CM9 5DS
Telephone – 01621 876760
Brickfields Road, South Woodham Ferrers, CM3 5JX
Telephone – 01245 328855
17
Geographical Zone
GP Practices
Maldon
(Maldon & Dengie Teams)
The Burnham Surgery
CPA contact No.
0300 003 2150
CPA fax No.
0300 003 1194
Maldon
(Maldon & Dengie Teams)
Greenwood Surgery
0300 003 2150
0300 003 1194
Maldon
(Maldon & Dengie Teams)
Kingsway Surgery
0300 003 2150
0300 003 1194
42 Kingsway, South Woodham Ferrers, CM3 5QH
Telephone – 01245 328040
Longfield Medical Centre
Princes Road, Maldon, CM9 5DF
Telephone – 01621 876433
0300 003 2150
0300 003 1194
Maldon
(Maldon & Dengie Teams)
Maylandsea Medical Centre
0300 003 2150
0300 003 1194
Maldon
(Maldon & Dengie Teams)
The Practice
0300 003 2150
0300 003 1194
Maldon
(Maldon & Dengie Teams))
Tillingham Medical Centre
0300 003 2150
0300 003 1194
Maldon
(Maldon & Dengie Teams)
Tollesbury Surgery
0300 003 2150
0300 003 1194
Maldon
(Maldon & Dengie Teams)
Trinity Medical Centre
0300 003 2150
0300 003 1194
Maldon
(Maldon & Dengie Teams)
William Fisher Medical Centre
0300 003 2150
0300 003 1194
Maldon
(Maldon & Dengie Teams)
Foundry Lane, Burnham, CM0 8SJ
Tylers Ride, South Woodham Ferrers, CM3 5XD
Telephone – 01245 426898
Maylandsea, CM3 6AH
Telephone – 01621 742233
Tylers Ride, South Woodham Ferrers, CM3 5XD
Telephone – 01245 322433
South Street, Tillingham, CM0 7TH
Telephone – 01621 778383
25 High Street, Tollesbury, CM9 8RG
Telephone – 01621 869204
1 The Drive, Mayland, CM3 6AB
Telephone – 01621 745400
High Street, Southminster CM0 7AY
Telephone – 01621 772360
_____________________________________________________________________________________________________
18
1.3 Community Access Services
Assessment and Rehabilitation Unit (ARU) - Maldon
Service Description:
 Assessments and diagnostic tests to either discharge patient with a care package or admit them to an inpatient bed.
 Day-treatment service for patients receiving blood transfusions and Intravenous medications.
 One-stop anticoagulation clinic.
Team Description: Nurse led service and supported by agency doctor three times a week.
Referral Criteria/Process:
 Adults (18 years or above) who are registered with a GP in the NHS Mid Essex area.
 The service user can be referred by any healthcare professional.
 Referral to be faxed.
 All appointments must be booked.
Opening Hours: Weekdays from 8.30am until 4.30pm.
Contact
St Peter’s Hospital,
Spital Road,
Maldon,
Essex CM9 6EG
Tel: 01621 725326
Fax: 01621 725367
Weblink: http://www.provide.org.uk/assessment-and-rehabilitation-unit/
Rapid Assessment Unit (Admissions Avoidance)
Area Covered: Patients Registered with a GP in Mid Essex
Service Description
The service assesses any symptoms or problems caused by falls, infections, possible below knee DVT and mobility. If necessary they can:
 Do blood tests, x-rays, ultrasounds and ECGs
19
 Provide transport in our non-emergency ambulance
 Do follow-up assessments
 Provide aids, such as raised toilet seats and walking frames
The service is not a walk-in clinic. Appointments are arranged once a referral is received.
All assessments are carried out on either the same or next day of referral.
Investigations for blood tests, x-rays and ECGs can be performed on the day within the department.
Team Description: The team includes registered nurses, physiotherapists, occupational therapists and healthcare support workers, and is
supported by a team of GPs and Care of the Elderly Consultant.
Referral Criteria
Adults (over 18 years) within NHS Mid Essex with a known health condition
Inclusion Criteria:
 Immobility
 Confusional states
 Falls
 Dehydration
 Incontinence
 Heart/Respiratory failure (not acute SOB)
 Asthma
 Infections-Chest, urine or cellulitis (ERON stage 1& 2)
 Joint Pains
 Diabetic conditions – unstable blood sugars
 Suspected below the knee DVTs (see exclusion criteria)
 Haematology and methyl-prednisalone infusion patient
Exclusion Criteria
 The service are unable to assess acutely ill patients, such as those with a suspected heart attack, stroke, acute abdominal pain, broken
bones or fractures. Or anyone requiring mental health assessment.
 Myocardial Infraction
 CVA including TIAs
 Trauma including suspected fractured neck of femur
 Patients who are medically unstable
 Patients with low bp, increased pulse, low blood gases, or decreased levels consciousness
 Patients who are fitting
 Severe unexplained abdominal pain
 Persistent back pain- not associated with movement
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


Ischemic limbs
Renal colic
Patients needing palliative care.
Referral Process: The patient must be referred by a healthcare professional who should call and then fax a referral letter directly to us.
Opening Times: weekdays from 8.30am to 6.30pm (except bank holidays).
Contact:
Braintree Community Hospital,
Chadwick Drive,
Rayne Road,
Braintree.
Tel: 01376 555921/555915
Fax: 01245 397753
Weblink: http://www.provide.org.uk/rapid-assessment-unit-rau-admissions-avoidance/
___________________________________________________________________________________________________
1.4 Care Home Support Services
Care Home Specialist Teams - Braintree/Witham and Halstead
Area Covered: Patients registered with a GP practice residing in one of the the following homes in Braintree and Witham
Braintree:
Aspen Grange
Kilkee Lodge
Millard House
Larchwood
Witham
Parkview
Valentine
Boars Tye
Patients registered with a GP practice residing in a care home in Halstead and Colne Valley
21
Service Description:
Nurse led specialist service providing holistic assessment and support for Adults residing in care homes who are at risk of avoidable admission
or readmission to acute services within Mid Essex.
The team will see and review patients who present with:
 Sudden deterioration/ change in their condition
 Unexplained symptoms
 Falls
 Delirium
 Mental health problems
 End of life needs
 Minor trauma
Team Description: 4 Nurse Specialists
Service Hours: 08.30 – 16.30 Monday to Friday (excluding Bank Holidays)
Referral Criteria: Referrals are accepted from all health care professionals.
Contact:
Halstead and Colne Valley
Tel: 01787 291022
Fax: 01787 291002
Care Home Services - Chelmsford Maldon and Dengie - Patients2People
Area Covered: Patients registered with GP practice residing in a care home in Chelmsford, Maldon and Dengie
Service Description:
Nurse led specialist service providing holistic assessment and support for Adults residing in care homes who are at risk of avoidable admission
or readmission to acute services within Mid Essex.
The team will see and review patients who present with:
 Sudden deterioration/ change in their condition
 Unexplained symptoms
 Falls
22




Delirium
Mental health problems
End of life needs
Minor trauma
Referral Criteria: Referrals are accepted from all health care professionals.
Service Hours: Core hours 08.00 - 18.30. On call 24/7 for call outs and advice
Contact: 07970 467150
1.5 Condition Specific Community Services - Provide
Community Cardiac Service
Area Covered: Anyone living in the NHS Mid Essex area
Service Description:
Service treats patients with a diagnosis of heart failure.
The service can offer the patient:
• Clinic and home visits to assess and educate, and optimise use medication
• Inpatient hospital visits to assess before discharge
• SOS response - If patient becomes unwell, call us and we’ll come out to assess to help prevent patient from having to go to hospital
• Cardiac rehabilitation: a ten-week course of exercise based on patient’s ability. Service will give information about patient’s condition
and how best to manage it
Treatments and procedures included in care:
• Clinical assessment which includes blood pressure and pulse oxygen saturation
• ECG
• 24-hour ambulatory blood pressure monitoring
• Blood taking (venepuncture)
• 24-hour ECG (heart monitoring)
• Optimising your medication appropriate to your condition
23
Team Description: Specialist nurses, healthcare assistants and GPs with special interests. Physiotherapy is also available if required.
Referral process: Referrals by fax or email from any healthcare professional. Appointments must be booked.
Clinic Locations:








Broomfield Hospital Chelmsford
Halstead Hospital Outpatients
Halstead
Braintree Community Hospital
Braintree
St Peter’s Hospital
Maldon
Service also make home and hospital visits if necessary
Opening times: Varies with location - weekdays between 9am to 5pm.
Contact:
Tel: 01245 318886
Fax: 01245 397756
Email (referrals only): [email protected]
Weblink: http://www.provide.org.uk/community-cardiac-services/
Community Respiratory Service – Mid Essex
Area Covered: All patients registered with a GP in the NHS Mid Essex area
Service Description:
Service providing care and support to people with:
 Chronic obstructive pulmonary disease (COPD), such as chronic bronchitis and emphysema
 Bronchiectasis
 Hyperventilation syndrome
 Dysfunctional breathing
 Pulmonary fibrosis
 Chronic asthma
24
 Some patients awaiting a lung transplant
Service can offer the following treatments:
 A self-management programme: for patients with pulmonary disease
 A rapid response: same-day visits on weekdays to patients whose condition deteriorates. The aim is to provide treatment at home to
avoid the need to go to hospital
 Oxygen therapy assessment
 Pulmonary rehabilitation: which includes an exercise programme, education and nutrition advice to help improve the independence of
people with lung disease
 Palliative care
 Telehealth service: includes a self-monitoring system which checks your blood pressure, oxygen saturations and changes to your
breathing pattern We are not able to treat patients with acute asthma or lung cancer.
Team Description: Team includes respiratory and oxygen assessment nurses, physiotherapists, healthcare support workers and admin staff.
Service works closely with various other healthcare professionals, such as GPs, respiratory consultants, hospital and community teams.
Referral Criteria:
 Adults Only (18 and over)
 Referrals received by any healthcare professional (by Fax) or self-referrer if previously treated (by Tel)
Clinics are provided at:
 Broomfield Hospital, Chelmsford
 Braintree Community Hospital
 St Peter’s Hospital, Maldon
 Home visits
Service Times: 9am until 5pm (including bank holidays)
Contact:
Office in Broomfield Hospital, Chelmsford
Tel: 01245 318884 or 318869
Fax: 01245 318861
Email: [email protected] or [email protected]
Weblink: http://www.provide.org.uk/community-respiratory-service-mid-essex/
25
Continence Advisory Service
Area covered: Adults registered with a GP in the NHS Mid Essex area.
Service Description:
The service treats or supports:
 Urinary and faecal problems/incontinence
 Pelvic floor problems, including electrical stimulation treatment
 Teaching and management of intermittent self-catheterisation
 Selection and supply of continence products, in cases where specific criteria is met
 Long-term management of incontinence
 Education for carers and professionals
 Service is not able to treat people with indwelling urinary catheters.
Team Description: Includes a clinical nurse specialist, continence adviser, continence nurses, associate practitioner and healthcare support
workers.
Referral process:
 Patient can self-refer directly by telephone
 Patients can be referred by any healthcare professional by fax or post.
Opening Times: Weekdays 8.30am and 5pm.
Locations: Clinics based in Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers and Halstead
Some clinics have early morning or late clinic appointments.
Home visits are available only if the patient is unable attend the clinics.
Contact:
Services based in Chelmsford, Braintree and Maldon, and open Weekdays 9am-2pm
Tel: 01621 727211
Fax: 01245 397763
Weblink: http://www.provide.org.uk/continence-advisory-service/
_________________________________________________________________________________________________________
26
Coronary Heart Disease Specialist Nurses
Area Covered: Patients registered with a GP in the NHS Mid Essex area
Service Description:
The coronary heart disease nurses can help patient’s manage their angina if they have been prescribed medical treatment only.
The service is not able to see patient’s if they have been earmarked for further intervention.
The service will visit patients at home (within 2 weeks of referral) and show them what they can do to help themselves, such as:
 Regular-paced exercise, such as walking, swimming and cycling
 Relaxation and breathing exercises
For the following 12 weeks our nurses will encourage and support the patient’s by phone.
Referral Criteria:
Patient’s must have a confirmed diagnosis of angina.
Patient must be willing and able to do some exercise.
Referrals from any healthcare professional by fax, letter or telephone.
Contact:
Baddow Village Surgery
Longmead Avenue
Great Baddow
Chelmsford
Essex CM2 7EZ
Tel: 01245 243485
Fax: 01245 243489
Weblink: http://www.provide.org.uk/coronary-heart-disease-specialist-nurses/
____________________________________________________________________________________
Diabetes – Adult Community Service
Area Covered: Adults (18 and over) who are registered with a GP in the NHS Mid Essex area
Service Description
The Service provides step-up care for people with Type 2 diabetes and some patients with Type 1 diabetes. The service offers a One-StopShop model providing:
 Glycaemic intensification
27




Insulin conversion either in a group or one-to-one depending on patient choice
Structured group education via the CREDIT education programme, or “one- to-one” if preferred by the patient
Telephone support and advice to support clinical activity
Telephone support and advice for other primary care colleagues, district nurses and other community-based healthcare professionals
as required
 Training for a variety of healthcare workers and residential-home staff
 Smooth transition and speedier discharge for those who have been in Mid Essex Hospital Trust (MEHT)
 hospitals and the Essex Cardiac Centre within agreed clinical pathways.
The service are unable to undertake routine surveillance of diabetes. This remains the responsibility of your GP.
For the first appointment, please ask the patient to bring:
 A urine sample
 A list of current medications
 Any records relating to your diabetes, such as home monitoring
The service will see patient’s within 18 weeks of referral. The service aims to discharge you back to the GP once the patient’s care package is
complete or when the patient has achieved optimal control within the above ratios
Exclusion Criteria:
The service are not able to treat you if you are:
 Pregnant or need pre-conceptual counselling
 A newly diagnosed Type 1 patient
 Have two or more diabetes-related complications, such as renal disease or acute foot problems
 Need an insulin pump
Team Description: The service are supported by the wider integrated team at our diabetes centre in Broomfield Hospital, Chelmsford. Our
team includes GPs with special interest (GPWSI), diabetes specialist nurses, a dietitian and podiatry support.
Referral process: Service users can self-refer or be referred by any healthcare professional.
Opening Hours and Locations:
 Clinics in Maldon, Braintree, Witham, Halstead and Chelmsford
 Weekdays (excluding bank holidays) between 9am and 5pm.
 We offer home visits if you are unable to attend our clinics.
Contact:
Baddow Village Surgery in Chelmsford
28
Fax: 01245 243489
Tel: 01245 243480 (ext 1)
Weblink: http://www.provide.org.uk/diabetes-adult-community-service/
__________________________________________________________________________________________________________________
The Jennifer Neale Lymphoedema Unit
Area Covered: Adults registered with a GP in the NHS Mid Essex area
Service Description:
The service cares for adults with lymphoedema and chronic oedema
The service can offer you the following treatments and support:
 Manual lymphatic drainage (MLD)
 Multi-layer lymphoedema bandaging (MLLB)
 Teach you how to do simple lymphatic drainage (SLD) and self bandaging
 Advice on compression clothes, such as socks, tights and stockings
 Advice on exercise and skin care
Home visits provided by exception
Referral process
 Referrals can be made (by fax) by any health professional.
 Healthcare professionals can request the form electronically from the lymphoedema unit by calling the number below
Opening Times: The service is based in Maldon and is open at various times from Monday to Friday, 9am to 5pm.
Contact:
St. Peters Hospital,
Spital Road,
Maldon,
Essex, CM9 6EG
Tel: 01621 727250
Fax: 01621 727250
Weblink: http://www.provide.org.uk/lymphoedema-jennifer-neale-unit/
29
Parkinson’s Disease Service
Area Covered: Adults (aged 18 and above) registered with a GP in the NHS Mid Essex area
Service Description
Our nurse specialists can give patient’s information and support about their condition.
We can also give the patient advice on:
 Medication review and management
 Treatment and access to other professionals, such as physiotherapists, occupational therapists, speech and language therapists, and
dieticians
 Information about local services and support groups
The service have a holistic approach to treating the symptoms of Parkinson’s and provide specialist assessment through the following stages of
the disease:
 Diagnosis
 Maintenance
 Complex problems
 Palliative care
The service can provide assessments at nursing and care homes in line with Trust policy and guidelines
Referral Criteria/Process:
 Patients must have a confirmed medical diagnosis of Parkinson’s disease or Parkinsonian syndrome
 The patient can be referred by their GP or consultant by fax or letter.
 The patient will be assessed within two to six weeks of referral, depending on referral urgency
Clinic Locations:
St Peter’s Hospital, Maldon
Braintree Community Hospital, Braintree
Moulsham Lodge NHS Clinic, Chelmsford
Opening Hours: Weekdays from 9am to 5pm
Contact
Service is based in St Peter’s Hospital in Maldon
Tel: 01621 727802 (if no one is available please leave a message)
Fax: 01621 727801
30
Email: [email protected]
Weblink: http://www.provide.org.uk/parkinsons-disease/
The Parkinson’s Disease Society
Nurse helpline can give you additional advice and support:
0808 800 0303 on weekdays between 9.30am and 9pm or Saturdays between 9.30am and 5.30pm
Textphone/Minicom: 020 7963 9390
Email: [email protected]
________________________________________________________________________________________________________
Podiatry Service
Area Covered: Patients registered with a GP in mid Essex.
Service Description:
NHS Podiatry (Chiropody) is for patients at high risk and is only available to people with a medical condition which adversely affects their
feet.
Patients with the following conditions are eligible for our service:
 Foot problems relating to: diabetes (intermediate and high risk only)
 Circulatory disorders
 Steroid/chemotherapy
 Warfarin therapy
 Neurological problems
 Rheumatoid arthritis
 Wounds, ulcers and any other acute condition such as inflamed/infected in-growing toenails.
Referral Criteria/Process:
 Eligibility is not related to age.
 Please complete all sections of the podiatry referral form so that the patient’s treatment is not delayed.
 Referrals to be faxed.
Contact:
Podiatry Department
Wren House
Hedgerows Business Park
Colchester Road
31
Springfield
Chelmsford CM2 5PF
Tel: 01245 318567
Fax: 01245 318575
E-mail: [email protected]
Weblink: http://www.provide.org.uk/podiatry/
Speech and Language Therapy – Adult
Area Covered: Adults (over 18) registered with a GP in Mid Essex with an acquired condition.
Service Description:
 The service treats people with acquired voice, speech, language, communication and/or swallowing disorders and difficulties, such as:
 Stroke, traumatic brain injury, dementia, critical care, chest infection, aspiration pneumonia, dehydration and nutritional
compromise, head and neck cancer, voice pathologies and end-of-life care.
 Long-term conditions, including neurological ones such as Parkinson’s disease, motor neurone disease and multiple sclerosis
 Associated speech and language pathologies, such as aphasia, dysphagia, dysarthria, dyspraxia, cognitive language processing
difficulties and dysphonia
 The service are not able to treat people with developmental disorders which persist into adulthood.
 The service provide patient-centred, individualised packages of care according to need to inpatients, outpatients and patients in acute,
intermediate and community care.
 The service offers a range of booked appointments, including individual appointments, group workshops and home visits
Referral process:
 The service user can refer themselves or be referred by any healthcare professional by fax, post or telephone using the below contacts.
 All referrals made by phone should be followed up in writing
 The service user will be seen within 18 weeks of referral.
Locations:
Outpatient clinics at:
 Blandford Medical Centre, Braintree
 Area C452, Broomfield Hospital, Chelmsford
 St Peter’s Hospital, Maldon
Inpatient care at:
32



Broomfield Hospital, Chelmsford
St Peter’s Hospital, Maldon
Braintree Community Hospital, Braintree
Open Times: Sessions are run at various times on weekdays between 8:30am and 5pm.
Contact:
Adult Speech and Language Therapy,
Therapy Services,
St Peter's Hospital,
Spital Road,
Maldon,
Essex CM9 6EG
Tel: 01621 727259
Fax: 01621 727243
Weblink: http://www.provide.org.uk/speech-and-language-therapy-adult/
________________________________________________________________________________________________________
Tissue Viability & Community Varicose Vein
Area Covered: Anyone Registered with a GP in mid Essex
Service Description:
The services team of specialist nurses can assess, diagnose, treat and monitor people with the following problems:
 Leg or pressure ulcers
 Complex or non-healing wounds
 Varicose veins
The service can offer the following:
 Vascular assessment using waveform Doppler
 A range of therapies for the promotion of wound healing, including the Versajet debridement system and topical negative pressure.
 We are not able to offer surgery for varicose veins but depending on individual circumstances we may refer you to the vascular surgeon.
Children will be seen in collaboration with the paediatric community nursing team.
Referral Process
 Patients can be referred by any healthcare professional, such as a GP, nurse or professional career. They can fax our referral form to
the number below. Call us for copies of our referral forms
33




Patients can refer themselves if they are registered with the well-leg clinic. If the patient has been discharged they will require a new
referral
The patient will be sent an appointment date and time, which they will need to confirm. The patient should let us know about any
additional needs. The service may be able to arrange transport if the patient is eligible
The patient will be assessed and given a treatment plan within 18 weeks
Appointments must be booked
Locations:
 Clinics at St Peter’s Hospital in Maldon,
 We also visit homes, community hospitals, GP practices and Chelmsford prison
 We offer a limited service to private nursing care homes. We can give an initial assessment and plan of care for nursing home staff to
follow, backed up by phone advice and one follow-up visit if needed
Open Times: Weekdays between 9am and 5pm.
Contact:
Tissue Viability Centre
St Peter’s Hospital
Spital Road
Maldon
Essex CM9 6EG
Fax/Tel: 01621 727 250
Email – [email protected]
Weblink: http://www.provide.org.uk/tissue-viability-varicose-vein/
1.6 Equipment and Wheelchair Services - Provide
Community Equipment Service
Area Covered: All patients registered with a GP in the NHS Mid Essex area.
Service Description
34
The service loans equipment, such as toileting and bathing aids, hoists and pressure area care equipment, as well as minor adaptations, such
as grab rails or chair raisers, to help with the patient’s health needs and enhance their independence.
The service can also fast-track community equipment against the Social Care budget where the appropriate procedures have been followed
and provision meets Social Care criteria, eligibility and FACS (Fair Access to Care Services) criteria.
Referral process: Equipment requests from clinical staff (occupational therapists, physiotherapists and district nurses) following assessments.
Opening Times: Weekdays from 8am until 4.30pm.
Contact:
Gainsborough Wing of Colchester General Hospital
Tel: 01206 742230 or 742223
OOH Tel: 07775 857309
Fax: 01206 742549
Email:
[email protected]
[email protected]
[email protected]
Weblink: http://www.provide.org.uk/community-equipment-service/
Wheelchair Service Mid Essex
Area Covered: Adults or children who are registered with a GP in the NHS Mid Essex area (excluding Halstead and the Colne Valley).
Service Description
 Clinical needs assessment of patients with permanent disability which stops the walking
 Wheelchair provision including correct postural support seating.
 On-going review and wheelchair maintenance.
Exclusion Criteria: Not able to treat temporary disability e.g. broken bones
Referral process
 The patient can be referred by any healthcare professional.
35

The service will contact the patient within one week of referral to arrange an appointment.
Open Times: Weekdays from 9am until 4pm. Closed at weekends and on bank holidays
Contact:
Mid Essex Wheelchair Service
Wren House
Hedgerows Business Park
Colchester Road
Chelmsford
Essex CM2 5PF
Tel: 01245 318560
Fax: 01245 318561
For repairs to your NHS wheelchair, contact our approved repairer, DGT Services, direct on 01245 468834
Weblink: http://www.provide.org.uk/wheelchair-service-mid-essex-17-04-12-13-15-live/
Northeast Wheelchair Service – covers Halstead Area
Tel: 01206 518500
Fax: 01206 518508
1.7 Health Improvement Team - Provide
The Health Improvement Team provide the following services:
 Community Activities – such as gardening and cooking schemes to improve health
 Expert Patient Programme – courses to encourage control of long-term health conditions
 Falls Prevention – advice, treatment and rehabilitation for adults who’ve previously fallen or are at risk
 Health Trainer Service – one-to-one support to improve health and well-being or manage a long-term condition
 Smoking Support Service - advice and support to help you stop smoking
 Training opportunities and resources – health improvement support and workshops for professionals and volunteers
 Working Well (Mid Essex) – healthy lifestyle programme for local businesses
See individual heading for details about these individual services.
Contact
Health Improvement Team Colchester
36
900 the Crescent
Colchester Business Park
Essex CO4 9YQ
Call: 01206 587241/242
Fax: 01206 587502
Email: [email protected]
Community Activities
Area Covered: Anyone registered at a Mid Essex GP practice.
Service Description:
We work in partnership with the statutory and voluntary sector to provide the following activities:
 Walking for health
 Exercise referral
 Gardening
 Physical activity
 Cookery courses
 Community café
 Leather workshops
Referral Criteria/Process: The patient can refer themselves to the service, or be referred by any health- or social-care professional or
voluntary body.
Contact
Community Activities
Health Improvement Team
Colchester
900 the Crescent
Colchester Business Park
CO4 9YQ
Tel:01206 587241/242
Fax: 01206 587502
Email: [email protected]
Weblink: http://www.provide.org.uk/community-activities/
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_________________________________________________________________________________________________
Expert Patient Programme
Area Covered: Adults (18 years and above) living in the NHS Mid Essex area
Service Description
The service run programmes across Mid Essex for people with chronic conditions such as:
 Arthritis
 MS (multiple sclerosis)
 ME (myalgic encephalomyelitis)
 COPD (chronic obstructive pulmonary disease)
 Diabetes
 Asthma
 Parkinson’s
 Depression
The service programmes teach new skills to help the patient manage their condition, and include:
 Challenging-pain workshops to help them understand what pain is and how to deal with it
 Looking-after-me courses for people who care for someone with a long-term condition or disability
Team Description: Our programmes are run by fully qualified volunteers who have all benefited from the programmes they now run.
Referral Process: Appointments must be booked. Patient’s must be registered before they are offered a place on the course.
Contact:
Health Improvement Team,
Colchester,
900 the Crescent,
Colchester Business Park,
CO4 9YQ
Call: 01206 587241/242
Fax: 01206 587502
Email: [email protected]
Weblink: http://www.provide.org.uk/expert-patient-programme/
_________________________________________________________________________________________
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Falls Prevention
Area Covered: Adults living in the mid Essex area
Service Description
The service helps prevent patient falls in the future reducing risk of serious injury, such as a fractured hip, and enabling patients to live
independently for as long as possible.
The service assesses the patient and decides whether they need:
 Treatment and advice from our team, including physiotherapy and occupational therapy
 A place in our falls prevention class.
Falls prevention classes are run by postural stability instructors at 15 locations throughout the area including Chelmsford, Great Baddow,
Maldon, Witham, Braintree, Halstead, South Woodham Ferrers and Burnham on crouch
Classes are free, last one hour and run every week for 24 weeks
Team Description: The service team includes a falls prevention physiotherapist, occupational therapist and adviser, supported by nurses and
a doctor if required
Referral process
 The service user can refer themselves or by a member of the family.
 Any healthcare or socialcare professional can refer into this service.
 Referrals to be sent by fax or post.
Open Times: Service office open weekdays from 8.30am to 5pm.
Contact
Falls Prevention Team,
1 The Mulberries
South Street
Braintree
Essex CM7 3FW
Tel: 01376 551600
Fax: 01376 329305
Email: [email protected]
Weblink: http://www.provide.org.uk/falls-prevention/
_____________________________________________________________________________________________________________
39
Health Trainer Service
Area Covered: Anyone registered at a Mid Essex GP practice.
Service Description
The service user can have a maximum of 9 sessions with a health trainer, either face-to-face or via email or telephone. The trainer can help the
patient:
 Improve diet and/or physical activity
 Manage thier weight
 Increase self-esteem and self sufficiency
 Improve parenting skills
 Access local services
The service can see patients in the community at a place and time convenient to them.
Referral process
The patient can refer themselves or be referred by any health or social-care professional or voluntary body
Referrals to be sent by email or fax
Confirmation of an appointment will be sent to the patient.
Open Times: weekdays from 8.30am to 5pm
Contact
Health Improvement Team Colchester
900 the Crescent
Colchester Business Park
Essex CO4 9YQ
Call: 01206 587241/242
Fax: 01206 587502
Email: [email protected]
Weblink: http://www.provide.org.uk/falls-prevention/
__________________________________________________________________________________________________________________
Smoking Support Service
Area Covered: Anyone living in the mid Essex area
40
Service Description:
 This service puts the patient in touch with a stop-smoking adviser who will support the patients attempts to quit for the first six to 12
weeks, on either a one-to-one or group basis during daytime or evening.
 The patient’s adviser may be a practice nurse, local pharmacist or an adviser direct from our Stop Smoking Support team.
 The patient’s adviser will tell the patient about all the treatments and medication available to help them quit, including nicotine
replacement therapies (NRT) such as patches or tablets, such as Champix or Zyban. They can help the patient choose what’s right for
them and make sure they are using it correctly
Referral process
 The patient can refer themselves directly by calling the service direct on 0800 085 2113 (freephone).
 The patient can be referred by any healthcare professional phone or by faxing or posting a Stop Smoking Support Service referral form
to the contact details below.
 Referral pads can be delivered to healthcare professionals on request
 Whichever method of referral is used, the service will need the patients name, date of birth, NHS number (if known) and a daytime
contact telephone or mobile number to arrange an appointment.
 The service will contact the patient within two weeks of referral. The treatment can start within two to three weeks.
Locations
 The service user has a choice between face-to-face and telephone clinics.
 Face to face Clinics are run in a variety of places in mid Essex such as such as leisure centres, churches and community centres at
different times during the day and evening throughout the week
Opening Hours: The services office is open Monday to Friday from 9am until 5pm
Contact
Health Improvement Team
Colchester
900 the Crescent
Colchester Business Park
CO4 9YQ
Tel:01206 587241/242
Fax: 01206 587502
Email: [email protected]
Weblink: http://www.provide.org.uk/smoking-support-service/
Additional Info: The national NHS Stop Smoking Helpline is available from 7am to 11pm on 0800 1690 169 (freephone).
________________________________________________________________________________________________________
41
Training Opportunities and Resources
Area Covered: mid Essex
Service Description
The service provides training and resources programmes healthcare professionals and people interested in becoming volunteers which
include:
 Brief Intervention for anybody who works with the public - to address clients’ needs with support and signpost people to relevant
services
 RSPH Level 2 Award in Understanding Health Improvement - provides an introduction to the fundamentals of health and well being
 Resource Centre The resource centre in Maldon provide an extensive range of health promotion/healthy living leaflets, posters,
teaching aids and other resources
The training programme is delivered across Mid Essex.
Resources:
The resource centre is based at 900 the Crescent - Colchester, but resources can be ordered online:
http://www.midessexresourcecentres.nhs.uk/HPAC/
Contact
Health Improvement Team
Colchester
900 the Crescent
Colchester Business Park
CO4 9YQ
Tel: 01206 587241/242
Fax: 01206 587502
Email: [email protected]
Weblink: http://www.provide.org.uk/training-opportunities-and-resources/
____________________________________________________________________________________________________
Working Well Mid Essex
Area Covered: Organisations registered in Mid Essex.
Service Description
Our programme can help employers to:
42
 Improve productivity
 Reduce sickness absence
 Enhance employee engagement
 Improve corporate image within the community
Employee benefits include:
 Free health checks
 Accredited training and support for Workplace Health Trainers
 Four staff health events
 On-site stop-smoking or health-trainer support
The programme takes place within the workplace
Service Access: Organisations can sign up to the scheme by contacting using the details below.
Contact
Health Improvement Team
Colchester
900 the Crescent
Colchester Business Park
CO4 9YQ
Tel: 01206 587241/242
Fax: 01206 587502
Email: [email protected]
Weblink: http://www.provide.org.uk/working-well-mid-essex/
1.8 Sexual Health Services - Provide
Community Sexual Health Services
Area Covered: Anyone living in the mid Essex NHS area.
Service Description:
Our specialist nurses, doctors and support staff, provide the following services at walk-in and appointment clinics:
 Contraception (including pills, injections, implants and condoms)
43
 Sexually transmitted infection testing for Chlamydia, Gonorrhoea, HIV and Syphilis*
 Emergency contraception
 Chlamydia treatment
 Specialist clinic for Intrauterine Device/ System and contraceptive implant procedure • C-card
 Pregnancy testing and advice
 Cervical screening
 Referrals to other sexual health services, including termination of pregnancy referral
 Open access drop-in services at Mid Essex colleges (Chelmsford, Braintree and Writtle)
*Our STI testing is suitable if the patient do not have symptoms, such as discharge, rashes, lumps or pain. If the patient does have any
symptoms please call the Mid Essex Hospitals GUM service on 01245 315900.
Referral process: Patients can self-refer and make an appointment or attend the walk in clinics in the below table.
Contact:
Community Sexual Health,
8 Collingwood Road,
Witham, Essex CM8 2T
Tel: 0300 003 1212 (Mon-Fri 9am-7pm)
Fax: 0300 303 9958
Email [email protected]
Weblink: http://www.provide.org.uk/sexual-health/
Results management team: 01376 302231
www.essexhealth.co.uk
Sexual Health Clinic Opening Times
CLINIC
DAY
OPENING TIMES
Walk In
Appointments
Central Clinic (Chelmsford)
Monday
3.30-5pm
6-9pm
C&E Centre
New London Road,
Chelmsford CM2 0QH
Thursday
3.30-5pm
6-9pm
Tel: 01245 318640 during service times only
Saturday
12-4pm
44
Crompton Clinic (Chelmsford)
Friday
2.30-4.30pm
Writtle Road
Chelmsford CM1 3RW
Tel: 01245 318518 during service times only
Parkside Medical Centre (Chelmsford)
Tuesday
6-8pm
Melbourne Avenue
Chelmsford CM1 2DY
Tel: 01245 506282 during service times only
Maldon Clinic
Tuesday
3.30-5pm
6-9pm
Wednesday
3.30-5pm
6-9pm
Wednesday
3.30-5pm
8.45-11.45am
Specialist clinic
6-8pm
Thursday
3.30-5pm
6-9pm
3.30-5pm
6-9pm
St Peters Hospital
Spital Road, Maldon, CM9 6EG
Tel: 01621 727328 during service times only
Braintree Clinic
St Michaels Day Hospital
Rayne Road CM7 2QU
Tel: 01376 560013 during service times only
Burnham Clinic
Thursday
Crouch Road
Burnham on Crouch CM0 8DX
Tel: 01621 727600 during service times only
South Woodham Ferrers Clinic
Merchant Street
South Woodham Ferrers CM3 5BF
Tel: 01245 318300 during service times only
Witham Clinic
4, Mayland Road
Witham CM8 2UX
Monday
Tel: 01376 302740 during service times only
_____________________________________________________________________________________________________
HIV/Aids Clinical Nurse Specialist (CNS)
Area Covered: Anyone infected with, or affected by, HIV/AIDS and living in the mid Essex area, including family and carers as appropriate,
regardless of age, disability, race, culture, religious belief, sexual orientation or income levels.
Service Description
The service can offer advice on all aspects of HIV infection, including:
45




HIV antibody screening
Treatment for HIV infection
Access to other services (such as benefits, housing and immigration).
Training and education – for both the general public, and health and care agencies. The service cover issues such as basic HIV
awareness, including transmission, infection control, attitudes and stigma, and more detailed courses covering specific treatment issues
such as starting HIV therapy and reducing mother-to-child transmission
The service deals sensitively with all service users, potential service users and their family, friends and advocates.
Referral process/criteria:
 Patients can refer themselves by calling us on the number below or be referred by any healthcare professional using the contact details
below.
 Usually appointments can be offered within 72 hours of contact.
 The patient must have a confirmed positive HIV antibody test before starting treatment for HIV
Locations: The service will see people by appointment at our offices or other clinical environment, such as a hospital, community clinic or in
your own home.
Contact
Community Sexual Health
Central Essex Community Services
8 Collingwood Road
Witham
Essex CM8 2TT
Tel: 01376 302246/530961
Fax: 01376 302256
Email: [email protected]
Weblink: http://www.provide.org.uk/hivaids-clinical-nurse-specialist/
2.
Adult Social Care
2.1 Adult Social Care – Social Care Direct
Phone Number: 0845 603 7630
46
Minicom (Text Phone): 0845 758 5592
Fax Number: 0845 601 6230
Email: [email protected]
Website: http://www.essex.gov.uk/Health-Social-Care/Care-for-Adults/Pages/adult-social-care.aspx
Contact:
Adult Social Care
Essex County Council
County Hall
Market Road
Chelmsford
CM1 1QH
Eligibility for Adult Social Care in Essex:
http://www.essex.gov.uk/Health-Social-Care/Care-for-Adults/Staying-Independent/Documents/Prioritising_need_factsheet.pdf
On Line referral form:
http://www.essex.gov.uk/Health-Social-Care/Care-for-Adults/signposting-form/Pages/Equipment.aspx
2.2 Adult Social Care – Useful Links
Essex County Council - Easy Guide to Services
Essex County Council site with easy links to areas of Health, Disability Services, Equipment Care, Being Healthy, Staying safe and Community
Services. These services then further filter depending on needs or requirements.
http://www.essex.gov.uk/Health-Social-Care/Care-for-Adults/Easy-Guide-Services/Pages/Default.aspx
Care Services Directories
Care Choices
Provides information and advice about arranging care and support services.
Includes Essex Care Service Directory (This is also available as a glossy booklet)
http://www.carechoices.co.uk/region/Essex
47
Find Me Good Care
Information on all types of care and support.
http://www.findmegoodcare.co.uk/
My care Home Information
Help and practical advice for self-funders (i.e patients who have more than £23,250 in savings).
Information to help them remain living safely and independently in their own homes, including information on services that may not have to be
funded.
http://www.myhomecareservices.co.uk/
My Home Life Essex
Web page celebrating good quality of care for older residents in Essex Care Homes.
For Care Managers to share good practice and support initiatives that improve the quality of life of Care Home Residents, Visitors and staff
http://myhomelifeessex.org.uk/
Carers Support
NHS Choices – Care and Support
With details of a free helpline for Carers.
Many links to help find care an support along with information for Carers
http://www.nhs.uk/CarersDirect/Pages/CarersDirectHome.aspx
Community Groups/Voluntary Services Directories
Essex Connects
Showing information regarding –
 Local Sports clubs and Scout groups
48
 Self-help groups for advice on living with a health condition
 Information to find local charities or groups to support a client or patient
 Services and activities in a particular area
 Support for third sector organisations
 Finding venues and meeting spaces
Braintree Telephone – 01376 550507
Chelmsford Telephone – 01245 351888
Maldon and District – 01621 851891
http://essexconnects.org.uk/
Essex Info
Information for voluntary groups to set up a free web page.
Mid-Essex covers – Chelmsford, Braintree and Maldon
http://www.essexinfo.net/
Village Agents
Providing a trusted and well-known friendly face at the heart of rural communities, Village Agents will make a positive impact by helping people
to gain access to services and information. Areas covered Chelmsford, Maldon and Braintree
Telephone – 0800 9775858 or 01376 574341
http://www.villageagentsessex.org.uk/
Association of Charitable Organisations
Charities which provide help to people from specific occupations (including retired from)
http://www.aco.uk.net/Content/MembersIndex.aspx?page=22]
Older Adults Support
Age UK Essex
Age concern and Help The Aged merged charity
http://www.ageuk.org.uk/essex/
Lunch Clubs
49
List of lunch clubs by area. If you are sending this information out, it is a good idea to ring the service first to make sure it is still running
http://www.ageuk.org.uk/BrandPartnerGlobal/essexVPP/Documents/MasterClubsGroupsDatabaseMarch2012.pdf
Lunch clubs/meal providers/community transport
List of lunch clubs and community transport by area. If you are sending this information out, it is a good idea to ring the service first to make
sure it is still running
http://microsites.essexcc.gov.uk/microsites/Portal/content/binaries/documents/Lunch%20clubs%20and%20meal%20providers%20v2.pdf
Housing Support Services
Floating Support Services
The Essex Floating Support service provides individual housing related support to people in the community, preventing homelessness, helping
them to maintain their tenancies, increase life skills and to live more independently.
Supports with accommodation, claiming welfare benefits, money budgeting, debt management, employment and education.
Telephone – 0300 123 1921
http://www.onehousinggroup.co.uk/one-support/services/essex-floating-support-service
Housing Care/First Stop – Advice for Older People
Combining two popular sites.
The first for searching for retirement housing or care homes and the second to search for help for older people to live independently at home.
http://www.housingcare.org/
3.
Reablement Services
Guidance for
Reablement Services.pdf
50
3.1
Integrated Reablement Service – Essex Cares
Area Covered: Adults registered with a GP in the NHS Mid Essex area
Service Description:
 An intensive package of, goal-based support, provided for up to 6 weeks, designed to help individuals regain and maintain
independence and avoid unnecessary hospital admissions.
 Ethos is to encourage and support customers to find a way to achieve everyday activities themselves.
 Multi-disciplinary team of support assistants, support leads, nurse, physiotherapist, occupational therapist and information and advice
officer work with customers to help restore confidence and re-learn skills needed.
 Includes the provision of appropriate equipment, required to support achievement of goals.
 It is available to individuals in a variety of circumstances, but especially those no longer coping at home and to people being discharged
from hospital following illness or injury.
 Each element of the multi-disciplinary support offered is part of the Reablement package and is not available as a standalone service
via this route.
Referral Criteria
 Customers must be 18 years or older and identified as likely to benefit from a period of reablement (regardless of diagnosis or life limiting
illness).
 Must be willing to engage and work towards achievable self-defined goals and aspirations.
 Must be medically and mentally stable (can be cared for in the community).
 Referrals to the Reablement service can be made by any health or social care professional.
Operating Times:
 Service operates: 7am - 11pm, 7 days a week, 365 days a year.
 Referrals accepted 9am - 7pm, Monday - Friday.
 Confirmation of acceptance will be within 2 hours.
 Service starts within 24 hours (or later if agreed).
 If patient is being discharged from hospital, for safe practice the patient should arrive home by 8pm as the Reablement service cannot
safely commence after this time.
Contact
Essex Cares Ltd
Highfields Resource Centre
51
Moulsham Street
Chelmsford
CM2 9AQ
Telephone – 01245 357601
Out of Hours – 07585 983381
Fax – 01245 257645
All referrals to be sent via email to: - [email protected]
3.2
Rapid Response – formerly Crisis Response – Essex Cares
Area Covered: Adults registered with a GP in the NHS Mid Essex area
Service Description:
 An intensive health and social care intervention for up to 6 days to avoid inappropriate hospital admission until alternative services can
be put in place if required.
 For vulnerable adults during an exacerbation of their condition or experiencing either a sudden or unexpected deterioration in their
ability to live independently.
 This service is for patients at imminent risk of an emergency hospital attendance/admission if they do not receive an urgent intervention
(Note: rapid response service starts within 2 hours of referral).
 Multi-disciplinary team of support assistants, support leads, nurse, physiotherapist, occupational therapist and information and advice
officer work.
Referral Criteria:
 A Rapid Response referral can be made by any healthcare professional.Only referrals from healthcare professionals will be acceptedSocial care cannot refer into this service and the service cannot be used if the person already has a social care package.
The referring healthcare professional must have assessed the customer being referred within the last 24 hours Referral must
include patient’s condition, clear diagnosis, summary of presenting issues and reason for referral (There is a template referral
form)Customer’s health needs can be managed in the Community but they are at risk of hospital admission if they do not receive
urgent health and social care intervention.
52
Operating Times:
 Service operates: 7am - 11pm, 7 days a week, 365 days a year.
 Referrals accepted 9am - 6pm, 7 days a week.
 Confirmation of acceptance of referral will be within 30 minutes.
 Service starts within 2 hours.
 Case review takes place within 48 hours to determine outcome post 6 days.
Contact
Essex Cares Ltd
Highfields Resource Centre
Moulsham Street
Chelmsford
CM2 9AQ
Telephone – 01245 357601
Dedicated crisis response phone - 07585 909486
Fax – 01245 257645
All referrals to be sent via email to: [email protected]
3.3
Home from Hospital – The Dengie Project Trust
Area Covered: Adults registered with a GP in the NHS Mid Essex area
Service Description:
 A low intensity intervention, primarily for customers being discharged from hospital, but also following any other health/social care
intervention when medical needs have been met.
 Service provides practical and emotional support for up to 6 weeks, as well as basic equipment, to help make a successful transition to
returning and staying at home.
 Can be a standalone service for low level needs or a top up for those requiring health/social care support.
 Examples: shopping, housework, moving furniture, home safety assessments. Personal care is not included.
Referral Criteria:
 Customer must be over 65 year’s old
53

Customer must not require personal care, personal care is not included in this service




Operating Times: Service operates 9am - 5pm, Monday - Friday.
Referrals accepted 8am - 5pm, Monday - Friday.
Confirmation of acceptance will be within 24 hours?
First visit starts within 24 hours (This may be at the hospital prior to discharge if possible/ appropriate).
Volunteers are able to work weekends with notice or in an emergency situation.
Contact
Telephone – 01621 773733 or 07907511090
Fax – 01621 773733
Email to: [email protected]
4.
Well Being Centres – Essex Cares
4.1
Well Being Centres for Learning Disabilities
Essex Cares provide Wellbeing & Activity Centres across Essex offering day time activities and opportunities for adults with a range of support
needs.
The centres offer a warm welcome with a wide range of activities to support individuals to maintain wellbeing and to maximise
independence enabling increased community involvement.
Their highly skilled staff provide person-centred support that focusses on helping customers to achieve their aspirations and goals through
action plans. Each individual is offered choice and control over the activities they want to participate in, and are continuously reviewed e to
ensure variety and stimulation for each and every day of attendance.
Their customers include:
 Older adults
 Older adults with mental health support needs
 Adults with dementia, Alzheimer’s and other mental health problems
 Adults with learning disabilities
 Adults with profound physical, sensory and learning disabilities
 Adults with physical and/or sensory impairment
https://www.essexcares.org/in-the-community/wellbeing-activity-centres/
54
Braintree Wellbeing and Activity Centre
Area Covered: Braintree
Service Description
 Supports adults with learning disabilities as well as those with profound physical and sensory impairments.
 Customers at the centre are supported to access community venues such as the local swimming pool, cinema as well as pubs and
cafes to have the opportunity to enjoy a meal out.
 The on-site café offers a nutritious lunch for when customers choose to remain in the centre.
 Chair fit sessions take place regularly for gentle and energetic seated exercises.
 The centre boasts a specialist sensory room with a water bed which many customer enjoy, an IT suite and a physiotherapy and passive
stretching room.
Referral Criteria: Referrals to this service to be made through social services.
Team Description: The centre works in partnership with Community Nurses, Occupational Therapists and Advocacy teams to provide a bimonthly drop in session where customers and families can discuss topics such as personal health & hygiene, relationships and sexual health.
Opening Times: The centre is open Monday to Friday 9:00 – 16:00.
Contact:
Braintree Wellbeing & Activity Centre,
Turnpike Place,
103 Coggeshall Road,
Braintree,
Essex,
CM7 9GB
Tel: 01376 552886
Fax: 01376 343259
Email: [email protected]
_______________________________________________________________________________________
Chapter House Wellbeing and Activity Centre (Maldon)
Area Covered: Maldon and the surrounding areas
55
Service Description
 Provides support to adults with learning disabilities.
 The centre sits in large grounds with two allotment patches which customers maintain; providing some of the local shops with fresh
produce. Being close to Maldon High Street means customers can easily access the community and transport to other venues.
 Activities within the community include: sport centre visits, for example going to the gym, swimming, badminton, tennis and basketball
as well as walks along the promenade and shopping for lunch time meals.
 Customers can take part in a whole range of activities within the centre including board and card games, Nintendo Wii games, arts and
crafts, baking, learning to prepare meals and understanding about healthy eating and living.
Referral Criteria: Referrals to this service to be made through social services.
Opening Times: Monday - Friday: 9.00 am – 4.00 pm
Contact:
Chapter House Wellbeing & Activity Centre,
Carmelite Way,
Maldon,
Essex,
CM9 5FJ
Tel: 01621 841121
Fax: 01621 843650
Email: [email protected]
________________________________________________________________________________________________________
Chelmsford Wellbeing and Activity Centre
Area Covered: Chelmsford
Service Description:
 Supports adults with a wide range of learning disabilities.
 It is a large community based centre offering customers opportunities to participate in activities, as well as accessing the local
community venues.
 Staff support individuals to develop a range of communication skills through Makaton signing, pictorial cards and objects of reference.
Referral Criteria: Referrals to this service to be made through social services.
56
Opening Times: Monday - Friday: 9.00 am – 4.00 pm
Contact:
Chelmsford Wellbeing & Activity Centre,
Ravensbourne Drive,
Chelmsford,
Essex,
CM1 2SL
Tel: 01245 257155
Email: [email protected]
Halstead Wellbeing and Activity Centre
Area Covered: Halstead
Service Description:
 Provides person centred support for adults with learning and physical difficulties.
 We support adults with a learning disability to remain active within their communities.
 Customers are encouraged to take part in activities outside of the centre.
 Groups also use public transport to explore the wider area including Braintree and canal boat trips in Harlow.
Referral Criteria: Referrals to this service to be made through social services.
Opening Times: Monday - Friday: 9.00 am – 4.00 pm
Contact:
Halstead Wellbeing & Activity Centre,
Parsonage Street,
Halstead,
Essex,
CO9 2JT
Tel: 01787 274110
Email: [email protected]
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Newland Street Drop In (Witham)
Area Covered: Witham
Service Description:
 Newland Street Drop In provides an ideal place for customers to meet up and plan their day.
 The Drop In centre also offers a point of contact and information for the public to visit and find out more about the services Essex Cares
offers.
 With easy access to community venues, there are regular outings to the library, shops and sports centres.
 The shop is one of several locations in Witham supporting the Keep Safe project, providing a place of safety for vulnerable adults to call
into.
 Staff support customers to build confidence with managing money, travel training to attend the centre independently, shopping and
preparing basic meals. Customers can also enjoy activities within the Drop In including producing creative artwork which is displayed
and on sale to the public in the local library.
Opening Times: Monday - Friday: 9.00 am – 4.00 pm
Contact:
Newland Street Drop-in,
126 Newland Street,
Witham,
Essex,
CM8 1BA
Tel: 01376 503512
Email: [email protected]
4.2
Well Being Centres for Older Adults
Highfields Wellbeing and Activity Centre (Chelmsford)
Area Covered: Chelmsford
58
Referral Criteria: Referrals to this service to be made through social services.
Service Description:
 Highfields Wellbeing & Activity supports adults with physical and/or sensory impairments, as well as older people living in the
community.
 Situated in Chelmsford, Highfields Wellbeing & Activity Centre also incorporates Cotman Lounge.
 The centre offers a wide range of activities that allow customers to socialise with friends and take part in group discussions.
Opening Times: Monday - Friday: 9.00 am – 4.00 pm (Not open to service users on a Monday)
Contact
Highfields Wellbeing & Activity Centre,
Moulsham Street,
Chelmsford,
Essex,
CM2 9AQ
Tel: 01245 352250
Email: [email protected]
________________________________________________________________________________________________________
Charles Dickens Wellbeing and Activity Centre (Chelmsford)
Area Covered: Chelmsford
Service Description:
 Older Adult Support
 The staff at the centre support older adults with a range of needs and support them with things such as personal care, mobility, sensory
and cognitive stimulation.
 The focus of many activities within the centre is on participation, conversation and creativity. Throughout the year there are themed
artwork displays on the walls which are created by customers.
Referral Criteria: Referrals to this service to be made through social services.
Opening Times:
59
Monday - Friday: 9.00 am – 4.00 pm
Saturday: 9.00 am – 3.30 pm
Contact:
Charles Dickens Court Wellbeing & Activity Centre,
Nickleby Road,
Chelmsford,
Essex,
CM1 4XG
Tel: 01245 444181
Email: [email protected]
Rohan Court Wellbeing and Activity Centre (South Woodham)
Area Covered: South Woodham and Chelmsford
Service Description:
The centre supports customers to maintain and develop skills through physical and mental activities.
The centre has experienced, professional and friendly staff to support individual needs.
Referral Criteria: Referrals to this service to be made through social services.
Opening Times: Wednesday: 9.00 am – 4.00 pm
Contact:
Rohan Court Wellbeing & Activity Centre,
Meriadoc Drive, Buckleberry Heath,
South Woodham,
Chelmsford,
Essex,
CM3 5ZY
Tel: 01268 638410
Fax: 01268 638401
Email: [email protected]
60
4.3
Sensory Service
Area Covered: Essex
Service Description: For service users with sight loss, hearing loss or combined sight and hearing loss, to maintain independence.
Referral Criteria:
 For adults of all ages
 Referrals to be made via social care direct.
Contact:
Sensory Service,
Newport House,
Hollycroft,
Molrams Lane,
Sandon,
Chelmsford
Essex,
CM2 7TL
Telephone - 01245 256380
Fax - 01245 475722
Email - [email protected]
5.
Mental Health Teams
5.1 Crisis Resolution and Home Treatment team
The Service is provided by North Essex Partnership University Foundation Trust
Area Covered: Mid Essex CCG patients
Service Description/Referral Criteria:
61
This service is provided for adults of working age who are experiencing a deterioration in mental health with concerns regarding at least one of
the following:
 Increase in risk of harm to self or others
 Risk of significant increase of self-neglect and ability to care for others
 Significantly increased risks regarding vulnerability and exploitation
 Increase in risk where the support network has broken down
Team Description: Team consisting of consultant psychiartrist, qualified nurses, occupational therapists, social workers, associate
practitioners, support workers and administration staff.
Opening Times:
07:00hrs – 21:00hrs - fully staffed
21:00hrs – 07:00hrs - single clinician
Seven days per week, throughout the year, including twenty four hour liaison cover to A&E at Broomfield Hospital.
Contact:
The Linden Centre
Broomfield Hospital
Chelmsford
CM1 7LF
Telephone – 01245 315660/661
5.2 Older Adult Community Mental Health Teams
Older Adult Community Mental Health Team – Braintree & Witham
The Service is provided by North Essex Partnership University Foundation Trust
Area covered: Mid Essex with the exception of Colne Valley
Service Description:
 Integrated health and social care assessment and treatment for older people with mental illness.
 The service aims to treat people in the community in their homes where possible and provide access to day hospital, day services or inpatient care if needed.
62
Referral Criteria:
 People over the age of 65 with dementia or other organic illness and people with functional mental illness such as depression, living
within the Braintree area.
 Referrals are accepted from the following:
 GPs
 Adult Social Care
 Service users
 Families/carers/involved others
 Third sector
 Primary Care
 Internal
Service provided to older adults who:
 their primary needs relate to or originate from their mental health illness/condition
 Receive or need to receive specialist Older Adult Mental Health support in order to continue or to resume independent living. Independent
living includes those people supported by carers, families or communities
 have a complex mental illness or condition that can impact upon their ability to live without support from others on a regular basis
 have been under the care of any Adult Mental Health services and are transferred after joint agreement in accord with the transitions
protocols
 Are referred / transferred from a different area and require ongoing follow-up care, support and treatment after joint agreement.
Opening times: 9am to 5pm Monday to Friday excluding Bank Holidays
Line Manager: Andrea Williams
Contact:
Older Adult Community Mental Health Team – Braintree and Witham
New Ivy Chimneys
Hatfield Road,
Witham,
CM8 1EN
Tel: 01376 522200
Fax: 01376 517102
63
Older Adult Community Mental Health Team - Chelmsford & Maldon
The Service is provided by North Essex Partnership University Foundation Trust
Area covered: Mid Essex with the exception of Colne Valley
Service Description
Service provided to older adults who:
 their primary needs relate to or originate from their mental health illness/condition
 Receive or need to receive specialist Older Adult Mental Health support in order to continue or to resume independent living. Independent
living includes those people supported by carers, families or communities
 have a complex mental illness or condition that can impact upon their ability to live without support from others on a regular basis
 have been under the care of any Adult Mental Health services and are transferred after joint agreement in accord with the transitions
protocols
 Are referred / transferred from a different area and require ongoing follow-up care, support and treatment after joint agreement.
Referral criteria:
Referrals are accepted from the following:
 GPs
 Adult Social Care
 Service users
 Families/carers/involved others
 Third sector
 Primary Care
 Internal
Opening Times: Open Monday – Friday (excluding bank holidays) 9am to 5pm.
Service Manager: Nick Warren
Contact:
Older Adult Community Mental Health Team – Chelmsford
The Crystal Centre
Puddings Wood Drive Broomfield
Chelmsford
CM1 7LF
Tel: 01245 515360
Fax: 01245 515365
64
_________________________________________________________________________________________________________________
Older Adult Community Mental Health Team – Colchester – for residents of Colne Valley
The Service is provided by North Essex Partnership University Foundation Trust
Area Covered: Colne Valley
Geographical Catchment (by G.P.) : Castle Hedingham Surgery, Coggeshall Surgery, Bridge Street Surgery – Great Yeldham, Elizabeth
Courtauld Surgery – Halstead, Hilton House Surgery – Sible Hedingham, Pump House Surgery – Earls Colne, Steeple Bumpstead Surgery,
Tiptree Medical Centre
Business Opening Times: 09:00 to 17:00, Monday to Friday excluding Bank Holidays.
Service Description:
 People over the age of 65 with dementia or other organic illness and people with functional mental illness such as depression.
 Integrated health and social care assessment and treatment for older people with mental illness.
 The service aims to treat people in the community in their homes where possible and provide access to day hospital, day services or inpatient care if needed.
 The memory assessment and support service for Halstead area is also based here.
 This service is for older adults but flexibility will be given for younger adults presenting with dementia symptoms.
 The service does not have an exclusion criteria and will screen all referrals.
 Severe and enduring mental health problems e.g. Psychotic illnesses which need to be managed in a secondary mental health
care setting.
 Severe depression/anxiety conditions that are refractory to primary care interventions for mental health and are disabled to such
a degree from working, caring for themselves and maintaining relationships with others.
 Recurring mental health crises requiring frequent input from acute mental health services to prevent serious risk to self and
others.
Referral Criteria:
At present there is no referral form for the service but a letter with details will be accepted via Fax (01206 228179)
Referrals are accepted from the following: Primary Care
 Social Care
 CAMHS
 Psychology
 Forensic Service
 CMHJT
65




Other specialist Mental Health Teams
Internal referrals from in-patient services
Referrals from statutory services i.e. Police
Other secondary mental health care providers.
Joint agreement required for needs from out of area service users who require local ongoing follow-up care, support and treatment.
Contact:
King's Wood Centre
Turner Road
Colchester
CO4 5JY
Telephone - 01206 228900
Fax – 01206 228179
Day Unit for Older Adults - Amethyst Day Hospital
The Service is provided by North Essex Partnership University Foundation Trust
Area Covered: All Mid Essex Patients
Service Description: Mental health day service offering one-to-one and group therapies.
Referral Criteria
 For people over the age of 65 living in the Chelmsford, Braintree and Maldon areas
 Internal referrals from NEPFT only accepted.
Opening Times: Open Monday – Friday (excluding bank holidays) 9am to 5pm.
Contact:
The Crystal Centre
Puddings Wood Drive
Broomfield
Chelmsford
CM1 7LF
Telephone - 01245 515310
66
5.3 Community Mental Health Teams
Braintree and Witham Community Mental Health Team
The Service is provided by North Essex Partnership University Foundation Trust
Area Covered: Braintree and Witham
Team Description
Multidisciplinary team consisting of Consultant Psychiatrist, Clinical Psychologist, Social Workers, Community Psychiatric nurses.
Referral Criteria
For adults of working age that:
 Have severe or chronic mental illness e.g. schizophrenia or a severe affective disorder and are displaying florid symptoms not
responding to treatment at a primary care level.
 Have severe depression-not responding to treatment at a primary care level
Suffer substantial disability as a result of severe mental illness, preventing them from caring for themselves independently, sustaining
relationships or employment.
 Have suffered recurring mental health crises leading to frequent admissions or interventions and individuals who pose significant risk to
their own safety or that of others.
 Are experiencing a mental health problem that is having a significant disabling effect on their daily functioning, and or placing
themselves or others at risk
Opening Times: 9am to 5 pm. Monday to Friday excluding Bank Holidays.
Contact
The Gables
Braintree
Telephone - 01376 522300
Fax - 01376 325700
67
Chelmsford Community Mental Health Team
The Service is provided by North Essex Partnership University Foundation Trust
Area Covered: All Chelmsford Surgeries including Boreham and Stock
Team Description
Multidisciplinary team consisting of Consultant Psychiatrist, Clinical Psychologist, Social Workers, Community Psychiatric nurses.
Referral Criteria
For adults of working age that:
 Have severe or chronic mental illness e.g. schizophrenia or a severe affective disorder and are displaying florid symptoms not
responding to treatment at a primary care level.
 Have severe depression-not responding to treatment at a primary care level
Suffer substantial disability as a result of severe mental illness, preventing them from caring for themselves independently, sustaining
relationships or employment.
 Have suffered recurring mental health crises leading to frequent admissions or interventions and individuals who pose significant risk to
their own safety or that of others.
 Are experiencing a mental health problem that is having a significant disabling effect on their daily functioning, and or placing
themselves or others at risk
Opening Times: 9am to 5 pm. Monday to Friday excluding Bank Holidays.
Contact
Chelmsford & Essex Centre
New London Road
Chelmsford
CM2 0QH
Telephone - 01245 318600
Fax - 01245 318628
Halstead Community Mental Health Team
The Service is provided by North Essex Partnership University Foundation Trust
Area Covered: Halstead ( Earls Colne, Sible Hedingham, Castle Hedingham, Great Yeldham, Steeple Bumpstead, Glemsford, Clare, Part of
Sudbury, Stanway and Tiptree)
68
Team Description:
Team Consists of Community Psychiatric Nurses, Social Worker, Support, Time & Recovery Worker, Team Secretary, Consultant Psychiatrist,
Senior Doctor and Clinical Psychologist
Referral Criteria:
For adults of working age.
 Severe and enduring mental health problems e.g. Psychotic illnesses which need to be managed in a secondary mental health care
setting.
 Severe depression/anxiety conditions that are refractory to primary care interventions for mental health and are disabled to such a
degree from working, caring for themselves and maintaining relationships with others.
 Recurring mental health crises requiring frequent input from acute mental health services to prevent serious risk to self and others.
 Needs from out of area that requires local ongoing follow-up care, support and treatment by joint agreement.
Opening Times: Open Monday – Friday (excluding bank holidays) 9am to 5pm.
Contact:
The Coach House Trinity Street
Halstead, Essex
CO9 1JD
Telephone - 01787 291900
Fax - 01787 291919
Maldon Community Mental Health Team
The Service is provided by North Essex Partnership University Foundation Trust
Area Covered: Maldon
Team Description
Multidisciplinary team consisting of Consultant Psychiatrist, Clinical Psychologist, Social Workers, Community Psychiatric nurses.
Referral Criteria
 Have severe or chronic mental illness e.g. schizophrenia or a severe affective disorder and are displaying florid symptoms not
responding to treatment at a primary care level
 Have severe depression-not responding to treatment at a primary care level
69



Suffer substantial disability as a result of severe mental illness, preventing them from caring for themselves independently, sustaining
relationships or employment.
Have suffered recurring mental health crises leading to frequent admissions or interventions and individuals who pose significant risk to
their own safety or that of others.
Are experiencing a mental health problem that is having a significant disabling effect on their daily functioning, and or placing
themselves or others at risk.
Opening Times: 9am to 5 pm. Monday to Friday excluding Bank Holidays.
Contact:
Office bases temporarily at Harkenwell on St Peters Hospital site.
Telephone - 01621 727260
Fax - 01621 727270
Mental Health Community Team for Armed Forces Veterans (Colchester)
The Service is provided by North Essex Partnership University Foundation Trust
Area Covered: Essex
Service Description: Integrated health and social care assessment and treatment of Armed Forces Veterans with severe, complex and
enduring mental health difficulties related to their time of service.
Referral Criteria:

For adults of all ages who have served at least one day in HM Armed Forces.
 Most referrals are made by health professionals and third sector organisations such as Combat Stress and The Royal British Legion.
 The service also accepts self-referrals.
Operating Times: Open Monday – Friday (excluding bank holidays) 9am to 5pm.
Contact:
Veterans First CMHT
The Lakes MHU
Turner Road
Colchester
CO4 5JL
Telephone - 01206 228759
70
5.4 Other Mental Health Services
Drug and Alcohol Team – Mid Essex (Changes)
Area Covered: Patients living in the Chelmsford, Braintree and Maldon areas
Service Description: a joint health and social care team that provides assessment, detoxification, care planning, residential referrals and day
programmes, as well as information, advice, counseling and support for those with drug and/or alcohol or other substance misuse problems.
The team offers home visits, liaison with statutory and voluntary agencies, prescriptions and specialist care for children and families were
appropriate.
Referral Criteria/Process:
 Service for young people and adults aged 17-65.
 Self referrals are received directly along with referrals from any other healthcare professional.
Hours of opening: Monday - Friday 0900 - 1700
Contact:
Units 4 & 5a, Cornell Estate
Navigation Road
Chelmsford
CM2 6HE
Tel: 01245 318580
Weblink: http://www.nepft.nhs.uk/your-services/view/drug-and-alcohol-team-mid-essex-changes/
Early Intervention in Psychosis (EIP) Service – CENTRAL
Area Covered: Patients living in the Chelmsford, Braintree and Maldon areas
Service Description:
 The service works with young people aged between 14 and 35 years who are, or may be, experiencing a psychotic illness for the first time.
71


The Service aims to provide assessment, treatment and interventions as early as possible reducing the time it takes to recover, improving outcomes
and reducing the risk of longer term problems.
The service also aims to provide support, education, assessment and advice to the young person’s family, carers, friends and relatives.
Hours of opening: Monday - Friday 0900 - 1700
Contact:
3 Pitfield
Off Baddow Road
Chelmsford
CM2 9QY
Tel: 01245 315000
Fax: 01245 346575
Email: [email protected]
Weblink: http://www.nepft.nhs.uk/your-services/view/early-intervention-in-psychosis-eip-service-central/
Memory Assessment and Support Service
The Service is provided by North Essex Partnership University Foundation Trust
Area Covered: Mid Essex (Excluding Halstead* and surrounding area)
*N.B. Halstead and Colne Valley area Memory Assessment Services are part of Older Adult Community Mental Health Team – Colchester
Service Description: Assessment, diagnosis, treatment plan and follow-up through outpatient appointments.
Referral Criteria:
 For Older Adults only.
 Referrals accepted from GP and other healthcare professionals.
Opening Times: Open Monday – Friday (excluding bank holidays) 9am to 5pm.
Contact:
The Crystal Centre
Puddings Wood Drive, Broomfield
72
Chelmsford
CM1 7LF
Tel: 01245 515377
Psychological Therapy Services (Spectrum, C&E Centre)
Area Covered: People living in the Chelmsford, Braintree and Maldon areas
Service Description: The team includes a group of psychotherapists, art therapists and other psychodynamic therapists working alongside
people 17 and over in groups and one to one.
Referral Criteria/Process:
Service for young people and adults aged 17-65
Referrals to be made through GPs or other healthcare professionals.
Hours of opening: Monday - Friday 0900 - 1700
Contact:
Chelmsford & Essex Centre
New London Road
Chelmsford
CM2 0QH
Tel: 01245 318614
Weblink: http://www.nepft.nhs.uk/your-services/view/psychological-therapy-services-spectrum-c-e-centre/
Recovery Hub and College
Service Description:
 The Recovery Hub and college offer recovery focussed educational courses and resources for people with mental health difficulties,
their families, carers and staff who work alongside people who experience mental ill health.
 The educational and coaching model of services helps people to recognise, develop and make the most of their talents and resources
to become experts in their own care and do the things they want to do in life.
73
The College offers courses that offer the service user the opportunity to gain an understanding of mental health challenges.
The programmes vary in content and length.
Details of the current courses are available in the latest timetable.
http://www.nepft.nhs.uk/your-services/recovery-hub-and-college/timetables-and-leaflets/
Team Description: The Recovery Hub is staffed by a manager and peer support workers and is where you can find out about choosing
courses, enrolling and attending college.
All courses are co-delivered by people who have lived experience of mental health challenges, alongside professionals from various
backgrounds.
Access Criteria/Process
Courses are offered to:
 People who are receiving service from North Essex Partnership
 Their families, friends and carers
 Staff from our partner organisations
 North Essex Partnership staff
There is no fee for the courses but people need to register and enrol before attending.
Registration Form: http://www.nepft.nhs.uk/your-services/recovery-hub-and-college/registration-form/
Locations: Courses are held at Adult Community Learning centres in Chelmsford, Maldon and Witham.
Contact:
Mid Essex Recovery Hub
Atholl House,
Corner of Victoria Rd & Duke St,
Chelmsford,
Essex CM1 1HL.
Tel: 01245 359075
Weblink: http://www.nepft.nhs.uk/your-services/recovery-hub-and-college/
74
6. Pharmacies
6.1
Community Pharmacies in Mid Essex
Pharmacy
Boots – High Chelmer
Locality
Chelmsford
Chelmsford
Boots – Chelmer Village
Additional
Community Services
• Sexual Health
• Palliative Care
• Sexual Health
• Palliative Care
Chelmsford
Morrison’s Pharmacy
Sainsbury’s Pharmacy
Chelmsford
Chelmsford
Tesco Pharmacy
Chelmsford
Tesco Stores Pharmacy
Blackwater Pharmacy
• 100 hour
• Sexual Health
• Palliative Care
Maldon
Maldon
Tesco Instore Pharmacy
Co-op Pharmacy
• 100 hour
• Sexual Health
• Palliative Care
• 100 hour
• Sexual Health
• Palliative Care
Braintree, Witham
and Halstead
• Sexual Health
• Palliative Care
• Palliative Care
Address
43 High Chelmer,
Chelmsford, Essex, CM1 1DD
Unit 2b Chelmer Village
Retail Park, Springfield,
Chelmsford, Essex,
CM2 6XE
Copperfield Road,
Chelmsford,
CM1 4UX
2 White Hart Lane,
Chelmsford,
Essex, CM2 5PA
Tesco Superstore,
Princes Road,
Chelmsford,
Essex, CM2 9XW
Tesco Stores Ltd,
47-53
Springfield Road,
Chelmsford,
Essex, CM2 6QT
Princes Road,
Maldon,
Essex, CM9 5GP
Tesco Stores Ltd,
Fullbridge,
Maldon,
Essex, CM9 7LE
The Solar Superstore,
12 Weavers Court,
Halstead, CO9 2JN
75
Telephone
Number
Opening Hours
01245 258252
Mon - Sat 8.30 - 6.00pm
Sun 10.30 - 4.00pm
01245 349986
Mon - Sat 9.00 – 8.00pm
Sun 11.00 - 4.00pm
01245 443317
Mon - Sat 8.00 - 8.00pm
Sun 10.00 - 4.00pm
01245 311817
01245 547447
Mon - Fri 07.00 - 11.00pm
Sat 07.00 - 10.00pm
Sun 10.00 - 4.00pm
Mon 8.00 - 10.30pm
Tue - Fri 6.30 - 10.30pm
Sat 6.30am-10.00pm
Sun 10.00 - 4.00pm
01245 898847
Mon-Sat 8am-8pm
Sunday 11am-5pm
01621 855118
Mon-Sat 7am - 10pm
Sun 10am - 8pm
01621 727449
01787 479793
Mon - Sat 8.00 - 8.00pm
Sun 10.00 - 4.00pm
Mon - Fri 8.45 - 7.00pm
Sat 9.00 - 5.00pm
Sun 10.00 - 2.00pm
Tesco Instore Pharmacy Notley Green
Braintree, Witham
and Halstead
Late Night
Daynite Pharmacy
Tesco Stores Ltd, 1 The
Square, Notley Green,
Essex, CM77 8WW
261 London Road
Hadleigh
Essex
SS7 2BN
01621 727449
01702 559173
Mon –Fri 8.00 - 8.00pm
Sat 10.00 - 4.00pm
Mon-Fri 10:00 - 23:00
Saturday Closed
Sunday10:00 - 23:00
Community Pharmacies Additional Services
Community pharmacies offer services from the range described below:
Service
Dispensing Medication
Health Monitoring
Sexual Health
Supervise consumption








Description
Dispensing service
Repeat Dispensing Service
Medication Reviews
New Medication Service – with checks for patients 2 weeks and then
weeks after commencement of new meds
Dosset box service if patient meets criteria.
Care Home Medication Service (into Dosset boxes)-private arrangement with care homes- not part of
NHS contract
MARS sheet service-private arrangement with care homes-not part of NHS contract
B/P= not part of NHS contract
Cholesterol checks- not part of NHS contract
BMI- not part of NHS contract
Vascular health checks-if commissioned by Public Health
EHC – Emergency Contraception-to purchase OTC or free if commissioned by Public Health
Chlamydia – screening and medication- if commissioned by Public Health
C Card Scheme – for free condoms- if commissioned by Public Health


For methadone and subutex patients - if commissioned by Public Health
Needle Exchange if commissioned by Public Health







76
Healthy Living
Dressing supply services
Smoking Cessation
 Promotion of a healthy lifestyle
 For District Nurses – each covering an area-part of ONPOS-not provided by all pharmacies
if commissioned by Public Health
Signposting to other
services
6.2
Palliative Care Pharmacies in Mid Essex
Locality
Braintree
Pharmacy
Bornos
Address
Pharmacy 9 Bank Street
Braintree CM7 1UG
Telephone
01376 325190
Opening Hours
Mon-Fri 09.00-19.00;
Sat 09.00-13.00
Braintree
Christchurch Pharmacy
Mace Avenue
Braintree CM7 2AE
01376 328157
Burnham
Savages Pharmacy
01621 785042
Chelmsford
Boots Pharmacy
Chelmsford
Boots Pharmacy
20-22 Station Road
Burnham-on-Crouch CM0 8BQ
10-12 Torquay Road
Chelmsford CM1 6NF
133 Sunrise Ave
Chelmsford CM1 4JW
Chelmsford
Boots Pharmacy
01245 258252
Chelmsford
Boots Pharmacy
Chelmsford
Colecross Pharmacy 1
43 High Chelmer
Chelmsford CM1 1DD
Chelmer Village Retail Park
Chelmsford CM2 6XE
Hylands Parade
Chelmsford CM2 8BW
136 Gloucester Ave
Chelmsford CM2 9LG
Mon 08.30-18.30;
Tues-Fri 08.00-20.00;
Sat 09.00-13.00
Mon-Fri 09.00-17.30;
Sat 09.00-13.00
Mon-Fri 09.00-18.00;
Sat 09.00-17.00
Mon-Thurs 09.00-19.30;
Fri 09.00-18.00;
Sat 09.00-17.30
Mon-Sat 08.30-18.00;
Sun 10.30-16.00
Mon-Sat 08.00- 20.00
Sun 11.00-17.00
Mon-Fri 08.30-18.30;
Sat 08.30-13.00
Mon-Fri 09.00-18.00;
Sat 09.00-13.00
Chelmsford
Day Lewis Pharmacy
77
01245 355509
01245 281350
01245 349986
01245 264252
01245 258484
Chelmsford
Melbourne Pharmacy
18 Melbourne Parade
Chelmsford CM1 2DW
White Hart Lane
Chelmsford CM2 5PA
Chelmsford
Sainsbury’s Pharmacy
Chelmsford
Tesco Pharmacy
Princes Road
Chelmsford CM2 9XW
01245 547447
Chelmsford
Waldmans Pharmacy 6
01245 467612
Halstead
Co-op Pharmacy
Chelmer Village Centre
Chelmsford CM2 6RF
12 Weavers Court
Halstead CO9 2JN
Maldon
Longfield Pharmacy
08444773160
Maldon
Tesco Pharmacy
South
Woodham
Govani Chemists
Witham
AMF Medica
Witham
Boots Pharmacy
Witham
Bornos Pharmacy
Witham
Lloyds Pharmacy
Princes Road
Maldon CM9 7DF
Fullbridge
Maldon CM9 7LE
14 Queen Elizabeth Square
South Woodham Ferrers CM3
5DT
52-54 Dorothy Sayers Drive
Witham CM8 2LX
4 Spa Road
Witham CM8 1NE
124 Newland Street
Witham CM8 1BA
5 Newland Street
Witham CM8 2AF
78
01245 355645
01245 311817
01787 479793
01621 727449
01245 321910
01376 512655
01376 513462
01376 520052
01376 512192
Mon-Fri 09.00-18.00;
Sat 09.00-12.30
Mon-Fri 07.00- 23.00;
Sat 07.00-22.00;
Sun 10.00-16.00
Mon 08.00-22.30;
Tues-Fri 06.30- 22.30;
Sat 06.30-22.00;
Sun 10.00-16.00
Mon-Fri 09.00-18.00;
Sat 09.00-14.00
Mon-Fri 08.45-19.00;
Sat 09.00-17.00;
Sun 10.00-14.00
Mon-Fri 08.30-18.30;
Sat 09.00-12 noon
Mon-Sat 08.00-20.00;
Sun 10.00-16.00
Mon-Fri 09.30-18.00;
Sat 09.30-17.00;
Sun 10.00-12 noon
Mon-Fri 09.00-19.00;
Sat 09.00-17.00
Mon-Fri 09.00-18.00;
Sat 09.00-13.00
Mon/Tues/Thurs/Fri 09.00-19.00;
Wed 09.00-18.00
Mon-Fri 09.00-19.00;
Sat 09.00-17.30
Palliative Care Pharmacies Information
What is a palliative care pharmacy?
 A palliative care pharmacy is a pharmacy contracted by NHS Mid Essex to stock specialist palliative care medication.
 The drugs available at a palliative care pharmacy do not cover all eventualities but any pharmacy can usually order supplies of a
prescribed drug to be available for same or next day delivery.
About this service
 This service aims to provide immediate and consistent access to palliative care and other specialist medication across Mid Essex.
 The following section lists the specialist palliative care community pharmacies with extended opening hours, good accessibility and
parking in Mid Essex.
 These pharmacies have been contracted by NHS Mid Essex to stock an agreed list of specialist medication to supply to your patients on
receipt of a prescription during normal business hours.
 All the palliative care pharmacies have made a commitment to ensure that anyone who needs this service has prompt access to the
medication they require at all times.
For more information please contact:
Chief Pharmacist
NHS Mid Essex
Paula Wilkinson
01245 398729
[email protected]
Prescribing Support Officer
01245 398729
Farleigh Hospice
01245 457300
Palliative Care Pharmacy Drug List
Please see below a list of the drugs held by Pharmacies linked to the Palliative Care Pharmacy Service.
79
Drugs held by participating pharmacies
Benzylpenicillin 600mg
Diamorphine amps 5mgs
Diamorphine amps 10mgs
Diamorphine amps 30mgs
Diamorphine amps 100mgs
Midazolam 10mgs/2ml
Haloperidol 5mgs/1ml
Cyclizine amps 50mgs
Metoclopramide amps 10mgs
Levomepromazine (Nozinan) amps 25mgs
Oxycodone injection 20mg in 2ml
Diazepam rectal tubes 5mg
Domperidone (Motilium) supps 30mgs
Dexamethasone 8mgs/2ml
Hyoscine Butylbromide 20mg in 1ml
Hyoscine Hydrobromide 400mcg amps
Dexamethasone 2mg tabs
Rifampicin Syrup 100mg in 5mls
Rifampicin Capsules 300mg
Water for injection 10ml
Minimum stock
2 amps
5 amps
10 amps
5 amps
5 amps
10 amps
5 amps
15 amps
10 amps
10 amps
5 amps
5 tubes
10 supps
5 amps
10 amps
10 amps
1 X 50
2 X 120ml
20 capsules
10 amps
(can be supplied and claimed as a diluent even if not prescribed)
Fentanyl 12 patches
Fentanyl 25 patches
Fentanyl 50 patches
Phytomenadione
5 patches
5 patches
5 patches
5 amps of 1ml
(Konakion MM Paediatric 10mg in
0.2ml amp for oral use in
managing high INR)
80
7.
Community Hospitals/Community Beds
All referrals for community beds need to be made through the RAU for a clinical discussion regarding
criteria and booking of the bed. Rapid Assessment Unit at Braintree Community Hospital - 01376 555921
Community Hospital in-patient beds are for mid Essex residents experiencing an exacerbation of an existing condition, a simple short-term
illness or those requiring support to recover from an acute hospital episode of care or following a decline in health. Community beds also
support end-of-life palliative care.
What does the service do?
We can offer the following in-patient services:
 Treatment of simple illnesses or exacerbations of chronic illness that require a hospital stay but which do not require the
intensity of treatment provided in an acute hospital such as Broomfield
 Rehabilitation for patients experiencing a decline in their health and well-being while at home, or for people requiring a
period of support and rehabilitation to recover from an episode of care in an acute hospital
 Specialist stroke rehabilitation – available at St Peter’s Hospital
 End-of-life palliative care
 Day-treatment service: for people requiring intravenous infusions, such as blood transfusions and methylprednisolone
infusions
Who is the service for? Anyone registered with a GP in the NHS Mid Essex area.
Referral process
Community hospital inpatient beds can only be accessed through referral by GP, community nurse or continuing healthcare team to the Rapid
Assessment Unit at Braintree Community Hospital.
Where and when
• There are three community hospitals in Mid Essex – St Peter’s Hospital in Maldon, Braintree Community Hospital or Halstead Hospital.
• Admissions are accepted between 9am-10pm
Ward Visiting Times
Braintree, Halstead and St Peter’s Community Hospital wards:
Daily 2.30-4.30pm and 6.30-8.30pm
81
All referrals for community beds need to be made through the RAU for a clinical discussion regarding
criteria and booking of the bed.
Rapid Assessment Unit at Braintree Community Hospital - 01376 555921
St Peters Hospital – Provide
No A&E facilities. Service users needing emergency services to go to Broomfield or Colchester Hospital.
St Peters Hospital
Spital Road
Maldon
Essex
CM9 6EG
Switchboard – 01621 725323
Braintree Community Hospital - Provide
No A&E facilities. Service users needing emergency services to go to Broomfield or Colchester Hospital.
Braintree Community Hospital
Chadwick Drive
Braintree
Essex
CM7 2AL
Switchboard – 01245 362000
Halstead Community Hospital - Provide
No A&E facilities. Service users needing emergency services to go to Broomfield or Colchester Hospital.
Halstead Community Hospital
78 Hedingham Drive
Halstead
Essex
CO9 2DL
Switchboard – 01787 291052
Essex County Hospital - Colchester Hospital University Foundation Trust
Some service user’s living in Mid Essex will attend this hospital for cancer treatment.
Essex County Hospital
82
Lexden Road
Colchester
Essex
CO3 3NB
Switchboard – 01206 747474
8.
Non Emergency Patient Transport Services (PTS)
Area Covered: All patients registered with a mid Essex GP practice
Service Description:
The purpose of the service is to provide safe, appropriate and dignified non-emergency patient transport that enables patients to travel to and
from healthcare in primary, community, secondary and tertiary settings in a reasonable time and in reasonable comfort, without detriment to
their condition.
Access Criteria:
Patients are assessed at the time of booking by the Assessment & Booking Service (contact details below) and are then asked a series of
questions to determine if they are eligible for PTS, if not an alternative is suggested to the patient. (i.e. voluntary sector transport)
Operating Times:
The vehicle operating times are as follows:
Vehicle operating hours for Mid Essex Hospital Monday to Friday
Trust
Saturday and Sunday
06:00 -12:00am
08:00 - 12:00am
Vehicle operating hours for community services
Monday – Friday
08:00-20:30
i.e. Provide (community services provider) ,
Braintree Community Hospital and the Rapid
Assessment Unit
Saturday & Sunday
10:00-15:00
The Assessment & Booking service is open 24 hours a day, 7 days a week including bank holidays.
Contact: To book PTS contact the Assessment & Booking service on: 0333 240 4083
83
9.
Acute Hospitals
Contact details for Acute Hospitals in the Mid Essex CCG area are covered below:
Name
Phone No
Broomfield
Hospital (MEHT)
Emergency Department - 01245 443673
Switchboard – 01245 362000
Ambulatory Care Unit – 01245 513207
01245 513208
Colchester
General Hospital
(CHUFT)
Emergency Department - 01206 747474
Switchboard – 01206 747474
Address
Broomfield Hospital
Court Road
Broomfield
Chelmsford
Essex
CM1 7ET
Colchester Hospital
Turner Road
Colchester
Essex
CO4 5JL
Opening Hours
Open all hours including
Bank Holidays
Open all hours including
Bank Holidays
Referrals for ALL Outpatient specialist services should be directed through the Central Referral Services as follows:Clinicians call – 01376 302133
Patients – 0300 123 0771
Fax – 0300 123 0772
84
10. Hospices
Details for Hospice Services within Mid Essex
Hospice Name
Farleigh
Hospice
St Helena
Hospice
Services Provided
 End of life care.
 Provides respite and community care.
 Service is for people who live in Mid
Essex.



End of life care.
Provides respite and community care.
Some service user’s in Mid Essex will
use St Helena hospital rather than
Farleigh.
Telephone Number
Switchboard – 01245 457300
Address
Farleigh Hospice
North Court Road
Chelmsford
Essex
CM1 7FH
Organisation
Farleigh hospice
charity
Switchboard – 01206 845566
St Helena Hospital
Barncroft Close
Colchester
Essex
CO4 9JU
St Helena
charity
10.1 End of Life Rapid Response (Service to go live Sept 14)
Area Covered: Adults registered with a GP in the NHS Mid Essex area
Service Description:
People in Mid Essex who are affected by End of Life issues and have been deemed to be in their last year of life:
 To have a Single Point of Access available between 08.00-22.30 7 days a week staffed by Clinical Nurse Specialist providing
o information
o advice
o support
o symptom control
o referral to other services or into hospice services
 Will have access to clinical assessment as appropriate within 4 hours of triage
85


Known End of Life patients will be recorded on the Advance care planning (End of Life) Register which providers will have access to
The service will work in collaboration with the GPs, community nurses, social services, Macmillan Carers and equipment store to help
ensure End of Life patients can stay at home or be discharged home quickly if that is their wish.
Referral Criteria
 Customer must be 18 years or over.
 End of Life single point of accesso Any person professional or lay who requires advice about any issue related to End of Life Care
 Rapid Responseo Live within the Mid Essex/hospice catchment area
o A patient or carer who has been triaged to need either a telephone or visit response from a member of the multi-disciplinary
team (MDT)
Operating Times:
 End of Life single point of access between 08.00 and 22.30 7 days a week
Contact
Via 111
Direct contact through the service – number TBA
11. Out of Hours
Name
Phone No.
Address
Post
Code
CM2 5EF
ODS
Code
Y00771 006
GP OOH Primecare
CONTACT GP (Chelmsford)
0844 736 0276
GP OOH Primecare
CONTACT GP (Braintree)
0844 736 0276
Primecare, North Chelmsford
NHS, Healthcare Centre,
Sainsbury's, White Hart Lane,
Springfield, Chelmsford
Braintree Community Hospital,
Chadwick Drive, Braintree
CM7 2AL
Y00771 005
GP OOH Primecare
CONTACT GP (Maldon)
0844 736 0276
St Peter's Hospital, Spital Road,
Maldon
CM9 6EG
Y00771 008
GP OOH Primecare
CONTACT GP (Halstead)
0844 736 0276
Halstead Hospital, 78 Hedingham
Road, Halstead
CO9 2DL
Y00771 007
86
Opening Hours
18:30-23:59,00:00-08:00 – Monday to
Friday
00:00-23:59 Saturday, Sunday and Bank
Holidays
08:00-23:00 – Saturday, Sunday and Bank
Holiday
Closed Monday – Friday
08:00-22:00 – Saturday and Sunday
08:00-20:00 – Bank Holidays
Closed Monday – Friday
08:00-23:59 – Saturday, Sunday and Bank
Holidays
Closed Monday – Friday
PELC (Partnership East
London Cooperative)- This
is only used by Freshwell
Health Centre
0208 9111134
12. Walk In Centre
Name
Type of
Service
Phone No
Address
Post Code
Opening Hours
Walk In Centre
(Chelmsford) Springfield
Sainsburys
WIC
0300 123 3366
Sainsbury's Springfield, 2 White Hart
Lane, Springfield, Chelmsford
CM2 5EF
08:00-20:00 every day
including Bank Holidays
13. Reference Numbers
13.1
GP in Hours
Location
Surgery Name
Phone No
Bicknacre
Wyncroft
01245 224253
Braintree
Blandford Medical Centre
01376 347100
Braintree
Blyth’s Meadow Surgery
01376 552508
Email
[email protected]
87
Address
ODS
Code
3 Priory Road, Bicknacre, Chelmsford,
Essex, CM3 4EY
F81674
Blandford Medical Centre, Mace Avenue,
Braintree, Essex, CM7 2AE
F81132
Blyth'S Meadow Surgery, Trinovantian
Way, Braintree, Essex, CM7 3JN
F81683
Location
Surgery Name
Phone No
Email
Address
ODS
Code
Braintree
Freshwell Health Centre
01371 810328
[email protected]
Wethersfield Road, Finchingfield,
Braintree, Essex, CM7 4BQ
F81020
Braintree
Mount Chambers Surgery
01376 553415
[email protected]
Mount Chambers Surgery, 92 Coggeshall
Road, Braintree, Essex, CM7 9BY
F81087
Braintree
St Lawrence Surgery
01376 552474
[email protected]
St. Lawrence Surgery, 4 Bocking End,
Braintree, Essex, CM7 9AA
F81014
Burnham on
Crouch
The Burnham Surgery
01621 782054
[email protected]
The Burnham Surgery, Foundry Lane,
Burnham-On-Crouch, Essex, CM0 8SJ
F81126
Castle
Hedingham
Castle Hedingham Surgery
01787 461784
[email protected]
F81162
Castle
Hedingham
The Castle Surgery
01787 461465
Castle Hedingham Surgery, 10 Falcon
Square, Castle Hedingham, Essex, CO9
3BY
10 Falcon Square, Castle Hedingham,
Halstead, CO9 3BY
Chelmsford
Baddow Village Surgery
01245 473251
Longmead Avenue, Great Baddow,
Chelmsford, CM2 7EZ
F81114
Chelmsford
Beauchamp House
01245 262255
Beauchamp House, 37 Baddow Road,
Chelmsford, Essex, CM2 0DB
F81083
Chelmsford
Brickfields Surgery
01245 328855
The Surgery, Brickfields Road, South
Woodham Ferrers, Chelmsford, Essex,
CM3 5XB
F81721
Chelmsford
Chelmer Village Surgery
01245 467759
[email protected]
Chelmer Village Surgery, Ashton Place,
Chelmer Village, Chelmsford,Essex, CM2
6ST
F81665
Chelmsford
Dickens Place Surgery
01245 442268
annette.o'[email protected]
Dickens Place, Newlands Spring,
Chelmsford, Essex, CM1 4UU
F81024
Chelmsford
Galleywood Medical
Centre
01245 478040
7 Bekeswell Place, Barnard Road,
Galleywood, Chelmsford, CM2 8SP
F81693
[email protected]
(Branch of Moulsham Lodge)
88
Y00293
Location
Surgery Name
Phone No
Email
Address
ODS
Code
Chelmsford
Humber Road Surgery
0844 3878773
Fax no: 0844 387 8774.
27 Humber Road, Springfield,
Chelmsford, Essex, CM1 7PE
F81127
Chelmsford
Kingsway Surgery
01245 321391
[email protected]
F81170
Chelmsford
Little Waltham Surgery
01245 360253
[email protected]
Kingsway Surgery, 42 Kingsway, South
Woodham Ferrers, Chelmsford, Essex,
CM3 5QH
Little Waltham Surgery, 30 Brook Hill,
Little Waltham, Chelmsford, Essex, CM3
3LL
Chelmsford
Maylandsea Medical
Centre
01621 742233
Maylandsea Medical Centre, Imperial
Avenue, Maylandsea, Chelmsford, Essex,
CM3 6AH
F81717
Chelmsford
Melbourne House Surgery
01245 354370
[email protected]
Parkside Medical Centre, Melbourne
Avenue, Chelmsford, Essex, CM1 2DY
F81074
Chelmsford
Moulsham Lodge Surgery
01245 353182
[email protected]
158 Gloucester Avenue, Chelmsford,
Essex, CM2 9LG
F81035
Chelmsford
Mountbatten House
Surgery
01245 467750
[email protected]
Mountbatten House, 1 Montgomery
Close, North Springfield, Chelmsford,
Essex, CM1 6FF
F81180
Chelmsford
01245 348688
[email protected]
Rivermead Gate Med.Ctr., 123 Rectory
Road, Chelmsford, Essex, CM1 1TR
Sainsburys, 2 White Hart Lane,
Springfield, Chelmsford, Essex, CM2 5PA
F81071
Chelmsford
Rivermead Gate Medical
Centre
Sainsburys (Springfield)
Chelmsford
Sutherland Lodge Surgery
01245 351351
[email protected]
Sutherland Lodge Surgery, 115 Baddow
Road, Chelmsford, Essex, CM2 7PY
F81117
Chelmsford
Tennyson House Surgery
01245 260459
[email protected]
Tennyson House Surgery, 20 Merlin
Place, Chelmsford, Essex, CM1 4HW
F81122
Chelmsford
The Laurels Surgery
01245 383881
[email protected]
The Laurels Surgery, Juniper Road,
Boreham, Chelmsford, Essex, CM3 3DX
F81149
03001 233366
89
F81105
Y02611
Location
Surgery Name
Phone No
Email
Address
ODS
Code
Chelmsford
The Writtle Surgery
01245 421205
[email protected]
16A Lordship Road, Writtle, Chelmsford,
Essex, CM1 3EH
F81098
Chelmsford
Whitley House
01245 347539
Whitley House, Crompton Building,
Writtle Road, Chelmsford, Essex, CM1
3RW
F81057
Chelmsford
Wood Street
01245 354732
158 Wood Street, Chelmsford, Essex,
CM2 8BN
F81071
The Coggeshall Surgery, Stoneham
Street, Coggeshall, Essex, CO6 1UH
Lee House, Eves Corner, Danbury, Essex,
CM3 4QA
F81730
Wyncroft Surgery, 39 Maldon Road,
Danbury, Essex, CM3 4QL
F81674
(Branch of Rivermead Gate)
Coggeshall
The Coggeshall Surgery
01376 561242
Danbury
Danbury Medical Centre
01245 221777
Danbury
Wyncroft Surgery (Danbury)
01245 225868
Earles Colne
The Pump House Surgery
01787 222022
Dispensary - 01787 223408
Nonancourt Way, Earls Colne, Colchester,
Essex , CO6 2SW
F81119
Halstead
Elizabeth Courtauld
Surgery
01787 475944
[email protected]
Elizabeth Courtauld Surg, Factory Lane
West, Halstead, Essex, CO9 1EX
F81068
Halstead
Hilton House Surgery
01787 460612
[email protected]
77 Swan Street, Sible
Hedingham,Halstead, Essex, CO9 3HT
F81138
Hatfield Peverel
Sidney House
01245 380324
[email protected]
Strutt House, Hatfield Peverel, Essex,
CM3 2HB
F81149
Brimpton House, 59 High Street,
Kelvedon, Essex, CO5 9AE
F81738
[email protected]
(Branch Surgery of the Laurels)
F81100
Kelvedon
Brimpton House
01376 574560
Kelvedon
Kelvedon and Feering
Health Centre
01376 572020
[email protected]
Kelvedon Feering Hth Ct, 46 High Street,
Kelvedon, Essex, CO5 9AG
F81011
Maldon
Blackwater Medical Centre
01621 876760
[email protected]
Blackwater Medical Centre, Princes Road,
Maldon, Essex, CM9 5GP
F81099
Maldon
Longfield Medical Centre
01621 876433
[email protected]
Princes Road, Maldon, Essex, CM9 5DF
F81022
90
Location
Surgery Name
Phone No
Email
Address
ODS
Code
Maldon
Tollesbury Surgery
01621 869204
[email protected]
Tollesbury Surgery, 25 High Street,
Tollesbury, Malden, Essex, CM9 8RG
F81076
Mayland
The Trinity Medical
Practice
01621 745400
The Trinity Medical Practice, 1 The Drive,
Mayland, CM3 6AB
F81751
South Woodham
Ferrers
The Greenwood Surgery
01245 426898
The Greenwood Surgery, Tylers Ride,
South Woodham Ferrers, Essex, CM3 5XD
Y00589
South Woodham
Ferrers
The Practice South
Woodham Ferrers
01245 322443
Tylers Ride, , South Woodham Ferrers, ,
Essex, CM3 5ZT
F81185
Southminster
William Fisher Medical
Centre
01621 772360
William Fisher Med.Ctr., High Street,
Southminster, Essex, CM0 7AY
F81130
Stock
Stock Surgery
01277 289400
[email protected]
Stock Surgery, Common Road, Stock,
Essex, CM4 9NF
F81040
Tillingham
The Tillingham Med Centre
01621 778383
[email protected]
The Tillingham Med Centre, 61 South
Street, Tillingham, Essex, CM0 7TH
F81183
Witham
Collingwood Surgery
01376 502264
40 Collingwood Road, Witham, Essex,
CM8 2DZ
F81635
Witham
Douglas Grove Surgery
01376 512827
[email protected]
The Surgery, Douglas Grove, Witham,
CM8 1TE
F81173
Witham
Fern House Surgery
01376 502108
[email protected]
125-129 Newland Street, Witham, Essex,
CM8 1BH
F81030
Witham
Witham Health Centre
01376 302747
[email protected]
Witham Health Centre, 4 Mayland Road,
Witham, Essex, CM8 2UX
F81193
[email protected]
91
13.2 Outpatients referrals through Central Referral Service (CRS)
Referrals for ALL Outpatient specialist services should be directed through the Central Referral Services as follows:Clinicians call – 01376 302133
Patients – 0300 123 0771
Fax – 0300 123 0772
Please note Central Referral Services DO NOT COVER the following services –




















Urgent referrals
2WW
Breast Clinic
Colposcopy/ sigmoidoscopy / Endoscopy
Diabetic Dietician
Domiciliary
Emergency Ophthalmology
Immunisations
Antenatal / Maternity / Top, etc.
Oncology
Physiotherapy
Podiatry
Psychiatry /Mental Health
Tier 2 Services
X-ray /MRI/Ultrasound
Advice Only – this can be done on C&B
Hearing Aids for over 50 & Hearing repairs
Fracture clinic
Referrals to A&E
TIA clinic and Rapid Access Service - chest pain clinic
92
13.3 Dental Practices
Location
Braintree
Braintree
Braintree
Braintree
Braintree
Braintree
Name
Alba Dental Care
Braintree Dental Centre
Braintree Dental Studio,
Horn Mews Dental Practice
Noel House Dental Surgery
Oakmor Dental Centre
Address
First Floor, 70-72 Coggeshall Rd, Braintree, CM7 9BY
9c Coggeshall Rd, Braintree, CM7 9DB
Unit 4 The Square, Notley Green, Braintree, CM7 7WW
68a High Street, Braintree, CM7 1JP
24 Rayne Rd, Braintree, CM7 2QH
8 Fairfield Rd, Braintree, CM7 3HF
Braintree
R Patel & Associates
St Michaels Hse, St Michaels Lane, Braintree, CM7 1EY
Burnham on Crouch
Burnham on Crouch
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Danbury
Earles Colne
Burnham Dental Practice
J McFarlane
Advent
Apex Dental Care
Baddow Road Dental Surgery
Broomfield Orthodontic Clinic
Chelmer Village Associates Limited
D Ransom
Down Town Dental Clinic
E S Harold
Elton Dental Surgery
Goodleigh Dental Practice
Ortho World 2000 Ltd
S Pomfret & CE Farrell
Sharrow Dental Surgery
Springfield Dental Practice
Writtle Dental Surgery
Danbury Dental Group
The Essex Dental Clinic
89a High St, Burnham on Crouch, CM0 8AH
2 Station Rd, Burnham on Crouch, CM0 8BG
101a Moulsham Street, Chelmsford, CM2 7DE
210 New London Rd, Chelmsford, CM2 9AB
390 Baddow Rd, Chelmsford, CM2 9RA
86 Main Rd, Broomfield, CM1 7AA
22 Village Sq, Chelmer Village, Chelmsford, CM2 6RF
87 Rectory Lane, Chelmsford, CM1 1RF
19a High Street, Chelmsford, CM1 1BE
First Floor, 210 New London Rd, Chelmsford, CM2 9AB
Victoria Rd, Chelmsford, CM1 1NZ
41 Broomfield Rd, Chelmsford, CM1 1SY
138 New London Rd, Chelmsford, CM2 0AW
31 Rochford Rd, Chelmsford, CM2 0EF
Moulsham Str, Chelmsford, CM2 0JG
Nabbots Hse, Pump Lane, Springfield, Chelmsford, CM1 6TB
4 Lawford Lane, Writtle, Chelmsford, CM1 3EA
4 Main Rd, Danbury, CM3 4NQ
The Business Centre, Earls Colne, CO6 2NS
93
Telephone
01376 334999
01376 321061
01376 569090
01376 552337
01376 322522
01376 340001
01376 321789/
01376 341259
01621 782644
01621 783065
01245 474555
01245 251027
01245 352856
01245 443050
01245 451324
01245 251198
01245 256797
01245 355852
01245 265491
01245 257181
01245 266003
01245 357594
01245 496791
01245 442442
01245 421781
01245 222714
01787 222828
Location
Great Baddow
Halstead
Halstead
Hatfield Peverel
Name
Baddow Dental Practice
Halstead Dental Care
R Patel & Associates
Hatfield Peverel Dental Surgery
Address
23 Maldon Rd, Great Baddow, CM2 7DW
2 Butler Rd, Halstead, CO9 1LL
74 High Str, Halstead, CO9 2JG
Dental Surgery, The Street, Hatfield Peverel, CM3 2EA
Hatfield Peverel
Hatfield Peverel Dental Surgery
Arundel Hse, The Street, Hatfield Peverel, CM3 2EA
Heybridge
Kelvedon
Maldon
Heybridge Dental Practice
Mid Essex Dental Care
Carmelite Dental Practice
Unit 25, Bentalls Shopping Centre, Heybridge, CM9 4GD
215-217 High Str, Kelvedon, CO5 9JT
40 White Horse Lane, Maldon, CM9 5QP
Maldon
Quest Dental Care
129 High Str, Maldon, CM9 5BS
Maldon
South Woodham Ferrers
South Woodham Ferrers
South Woodham Ferrers
South Woodham Ferrers
Witham
Witham
Witham
Witham
Witham
Witham
Witham
Witham
West Square Dental Surgery
Brickfields Dental Care
Heralds Way Dental Clinic
P Gould
S Papineni
Cairn Brae Dental Practice
Dental Wizards
Dentalogica
M Duncan & K Singh
Mid Essex Dental Care
N Pomfret
Penhaligon Dental Centre
Witham Dental Health Centre
2 West Sq, Maldon, CM9 5QX
10 Brickfields Rd, South Woodham Ferrers, CM3 5XB
2 Heralds Way, South Woodham Ferrers, CM3 5TWQ
3 Heralds Way, South Woodham Ferrers, CM3 5TQ
119 Hullbridge Rd, South Woodham Ferrers, CM3 5LL
2 Maldon Rd, Witham, CM8 2AB
Collingwood Dental Surgery, Lockram Lane, Witham, CM8 2BJ
78 Chelmer Rd, Witham, CM8 2ET
141 Newland Street, Witham, CM8 1BE
Witham Dental Centre, 4 Mayland Rd, Witham, CM8 2UX
141 Newland Str, Witham, CM8 1BE
12 Penhaligon Ct, Guithavon Str, Witham, CM8 1BQ
30 Maldon Rd, Witham CM8 1AA
94
Telephone
01245 474555
01787 474447
01787 472202
0844 4773883
08444 773883/
01245 382547
01621 851003
01376 573777
01621 858649
01621 851889/
01621 851888
01621 841122
08445 769911
01245 322277
01245 322277
01245 320052
01376 501688
01376 513040
01376 513100
01376 513741
01376 302740
01376 513741
01376 502002
01376 513107
13.4 Community Dental Services
Community Dental Service Provide the following:
• Special Needs Patients
• Mandatory Services
• Oral Health Promotion
• Schools Dental Inspection
• BASCD
• Domicillary Services
• Sedation
• General Anaesthetics (GA)
Location
Chelmsford
South Woodham Ferrers
Provider
Witham Health Centre
Witham Health Centre
Address
Melbourne Clinic, Melbourne Avenue, Chelmsford, CM1 2DY
South Woodham Ferrers Clinic, Merchant Str, South Woodham Ferrers, CM3 5BF
Telephone
01245 397708
01376 302749
Witham
Witham Health Centre
4 Mayland Rd, Witham, CM8 2UX
Elmstead Day Unit (Colchester General Hospital) for GA
01376 302749
13.5 Optometrists
Location
Opticians
Address
Braintree
Boots Opticians Braintree
2-4 Great Square, Braintree CM7 1TX
Braintree
Braintree
Braintree
Braintree
Braintree
Burnham on Crouch
Harley Eyecare (Fashion in Vision Ltd)
Patrick & Menzies
Specsavers Opticians Braintree
Tesco Opticians (Braintree)
Vision Express (UK) Ltd
David Wood Opticians
Manor House, Little Square, Braintree CM7 1UT
84 High Street, Braintree CM7 1JP
68-70 High Street Braintree CM7 1JP
1 The Square Notley Green Braintree CM7 7WW
36-38 Bank Street Braintree CM7 1UR
West House 9 High Street Burnham-on-Crouch CM0 8AG
95
Telephone
01376 346319
Head Office: Tel:0115 9687261
01376 321852
01376 320419
01376 552247
0845 6779102
01376 528514
01621 782048
Location
Opticians
Address
Chelmsford
Blink Opticians
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Chelmsford
Boatmans Opticians
Broomfield Opticians
Chelmer Village Opticians (Eyedentity Ltd)
Dr Vibha Rao Chelmsford Medical Centre
Goldsmith Webb Ltd
James Bryan Opticians Ltd
22 New London Road, High Chelmer Shopping Centre,
Chelmsford CM2 0SW
175 Moulsham Street, Chelmsford CM1 0LD
24 Broomfield Road Chelmsford CM1 1SW
20 Village Square Chelmsford CM2 6RF
Fenton House, New London Road, Chelmsford CM2 0PP
19 Market Road Chelmsford CM1 1LO
33 The Meadows, High Street, Chelmsford CM2 6FD
Chelmsford
Boots Opticians Chelmsford
Unit 2B, High Chelmer, Chelmsford CM1 1XG
Chelmsford
Chelmsford
Coggeshall
Earles Colne
Halstead
Halstead
Kelvedon
Maldon
Boots Opticians Chelmsford (D&A
Professional Services Ltd)
Visionplus Chelmsford
Vision Express (UK) Ltd
The Coggeshall Eye Centre
Simon Kleyn Opticians
Billson Opticians
Wardale Williams Opticians
Eye Syte Ltd
Ballentyne Opticians
Maldon
Boots Opticians Maldon
75 High Street Maldon CM1 1DH
Maldon
Maldon
Specsavers Opticians Maldon
Templemans Opticians
Martin James Opticians (CA Leith Opticians
Ltd)
Tesco Opticians (Maldon)
Dennies Spectacle Makers Opticians
65 High Street Maldon CM9 5EP
32 High Street Maldon CM9 5PN
Chelmsford
Maldon
Maldon
Silver End
60 High Street Chelmsford CM1 1DH
92/93 High Street Chelmsford CM1 1DX
Unit 5, High Chelmer Chelmsford CM1 1XR
15 Market Hill Coggeshall CO6 1TS
106 High Street Earls Colne CO6 2QC
82 High Street, Halstead CO9 2JG
28 High Street Halstead CO9 2AP
43 High Street Kelvedon CO5 9AG
121 High Street, Maldon CM9 5BS
Telephone
Tel: 01245 347666
Tel: 01245 264659
01245 352 803
01245 461843
01245 253760
01245 260555
01245 357 766
01245 354027
Head Office: Tel:0115 9687261
01245 353654
Head Office: Tel:0115 9687261
01245 600 000
01245 251313
01376 561 156
01787 22 3213
Tel: 01787 472847
01376 573370
01621 852021
01621 853547
Head Office: Tel:0115 9687261
01621 854948
1 Market Hill Maldon CM9 4PZ
01621 853261
Fullbridge Maldon CM9 4LE
5 The Broadway Silver End CM8 3RQ
0845 601 3479
01376 583 553
96
Location
Opticians
Address
Telephone
South Woodham
Ferrers
Asda Stores Limited, Optical Department
1-10 Queen Elizabeth Square, South Woodham Ferrers
CM3 5SY
01245 429611
South Woodham
Ferrers
Duffield & Duffield Opticians
40-42 Barron Road South Woodham Ferrers CM3 5XQ
01245 329 475
South Woodham
Ferrers
Witham
Premier Visioncare Opticians (Specs at
Home Eye Care Ltd)
Belson and Son Opticians
21 Queen Elizabeth Square South Woodham Ferrers
CM3 5TD
5A Newland Street, Witham CM8 2AF
Witham
Boots Opticians Witham
19 The Grove Centre Witham CM8 2YT
Witham
Witham Vision Centre (IC Optical Retail Ltd)
94 Newland St Witham CM8 1AH
01376 515510
Witham
OOA - Frinton
Domiciliary Northwood
Specsavers Opticians Witham
Anthony Briscoe Ltd
Unit 4, The Grove Centre Witham CM8 8YT
86A Connaught Avenue, Frinton-On-Sea, CO13 9PT
01376 533670
01255 677710
Blink Eye Care Ltd
14 Batchworth Lane, Northwood, Middlesex HA6 3AT
Domiciliary - Bury St
Edmunds
Boots Opticians Ltd (Bury St Edmonds)
11-13 Cornhill, Bury St. Edmunds, Suffolk IP33 1BX
01284 703013
Head Office: Tel:0115 9687261
Domiciliary - Swindon
Complete Price Eyewear Ltd
The Outside Clinic Old Town Court,10-14 High Street,
Swindon SN1 3EP
0800 85 44 77
David Stanley Opticals Ltd
142 Darkes Lane Potters Bar Herts EN6 1AF
01707 664321
Dawson Eyecare Ltd
49 London Road Stanway Colchester CO3 0NR
12 The Centre, Church Road, Tiptree, Colchester CO5
0HF
55 Warwick Road, Rayleigh, SS6 8PQ
86 Connaught Avenue Frinton-on-Sea CO13 9PT
Unit 5, Titan Court, Laporte Way, Luton LU4 8EF
Trinity House Sewardstone Road, Foxes Parade,
Waltham Abbey EN9 1PH
01206 545279
Domiciliary - Potters
Bar
Domiciliary - Colchester
Domiciliary - Colchester
Don Tyler and Son Opticians Ltd
Domiciliary - Rayleigh
Domiciliary - Frinton
Domiciliary - Luton
Domiciliary - Waltham
Abbey
Essex Eye Care (Paul Cowdrey)
Frinton Medical Eye Centre
Healthcall
Home Eyecare Ltd
97
01245 322114
01376 512336
01376 514026
Head Office: Tel:0115 9687261
01621 815084
01702 417 212
01255 677710
0800 030 4083
020 8590 6666
Location
Opticians
Address
Telephone
Domiciliary- Hendon
Home Opti-care Ltd
64 Danescroft, Brent Street, Hendon, London, NW4
2QH
0208 202 1364
Domiciliary - Woodford
Green
Home Sight UK Ltd
261 Hale End Road, Woodford Green IG8 9NB
08000 80 60 95
Domiciliary Huntingdon
Homevisit Optical (Lee Walker)
Homevisit Optical Ltd, PO Box 584, Warboys,
Huntingdon, Cambs, PE28 2WR
0800 032 1720
Domiciliary - Upton
Park
Jaswant Singh, Visiting Opticians
132 Plashet Road, Upton Park London E13 0QS
01236 457570
Domiciliary - Chappel
Mark Walker
Domiciliary - Ilford
Domiciliary - Sidcup
Domiciliary - East Ham
Mobile Eyez Limited
Mohammed Jaufeerally
Mr Bhano P Bansal
Domiciliary - Redbourn
Opticall Limited
Domiciliary - Watford
Domiciliary - Billericay
Domiciliary - Rayleigh
Domiciliary - Saffron
Waldon
Stewart Dick Opticians
Stratton & Stratton Opticians Ltd
Templeman Opticians
Vision Call (Community Eyecare UK Ltd)
Viaduct Lodge, Essex, Colchester Road, Chappel CO6
2DQ
88 Vaughan Gardens Ilford IG1 3PD
24 Willersley Avenue Sidcup Kent DA15 9EW
23 Plashet Grove East Ham London E6 1AD
Spectrum House Dunstable Road Redbourn,
Hertfordshire AL3 7PR
213 St Albans Road Watford Herts WD24 5BH
14 The Pantiles Billericay CM12 0UA
169 High Street Rayleigh SS6 7QA
Suite 1, Neville House, Wendens Ambo, Saffron Waldon
CB11 4LB
98
01206 243427
0208 181 9171
0208 470 1133
020 8998 4228
01923 224008
01277 650 584
01268 777729
01799 543 561