January - Workforce Snohomish

Workforce Solutions Committee
January 8, 2013
8:00 am
WorkSource Everett, 3201 Smith Ave, Everett, Room 214
AGENDA
Tab
1.
2.
3.
4.
5.
8:00am
8:05 am
8:10 am
9:15 am
9:25 am
Welcome and introductions
Approval of December Minutes
Site Operator Presentation
Resource Fair
Public Comment
Cheryl Telford and Tim Julius
All
Site Operator Staff
WorkSource Staff
Tours of WorkSource Everett are available after the meeting
Next Meeting
February 5, 2013 ~ Workforce Development Council Board Room
1
2
3
COMMITTEE ROSTERS
Cheryl Telford (Chair)
Tim Julius (Chair)
Brian Bookey
Darrell Chapman
Charles Elder
Dave Rudy
Dr. Jean Hernandez
Caldie Rogers
Greta Kaas-Lent
Linda Ganz – non board member
Deidra McCollum – non board member
Sarah Swanson – non board member
Etta Heirman – non board member
Laura Murillo – non board member
Quorum: 5
Staff:
Julie Heijster
Kurt Simmons
Amy Persell
Workforce Development Council
Service Delivery & Youth Council Committee Meeting Minutes
WorkSource Everett
January 8, 2013
Members Present:
Cheryl Telford
Darrell Chapman
Charles Elder
Tim Julius
Cathy Feole
Jean Hernandez
Sarah Swanson
Interested Parties:
Sam Virgil
Tracy Ollgaard
Jack Husband
Lauri Schwinn
Dea Gillis
Carol Young
Staff:
Sue Ambler
Elizabeth Gordon
Julie Heijster
Paul Garcia
Kurt Simmons
Trisha Terhar
Mike Schulte
Matt Bench
Mark Perry
Reena Emme
Bridgette Fisher
Teri Reade
Welcome and Introductions: The meeting was called to order at 8:05 am by Tim Julius.
Approval of Minutes: The minutes from the October, November and December meeting were reviewed
and approved.
Site Operator Presentation: The WorkSource Site Operator team from Employment Security
Department, ResCare Workforce Services and Refugee and Immigrant Services Northwest gave an
update on Program Year 2012, first quarter services. New enrollments, participants served, training
placements, employment placements, National Emergency Grant, WorkSource Youth Center, veteran
services, services for employers, services to limited English speakers, connection sites, and WorkSource
initiatives were reviewed.
Resource Fair: Jack Husband gave an update on the upcoming Resource Fair. The fair will be held on
January 18th from 10am-2pm at WorkSource Everett. Resources and assistance for housing, job search,
transportation, child care, food assistance, senior programs, healthcare, mental health support,
veterans’ services, utility assistance, financial survival and services for people with disabilities will be
available. The DSHS mobile service van will be present as well as Snohomish County Health District to
provide flu shots. Space was generously provided by the City of Everett.
Public Comment: Sue Ambler announced that WDCSC will be holding back 10% of the annual budget in
response to the uncertain funding predictions. This will not reduce services to clients.
Sue Ambler indicated that in response to a lack of bus service near WorkSource Monroe, WDCSC is now
leasing a Dodge van.
Sue Ambler announced that for a two week period, after every workshop offered, clients will have an
opportunity to give instant feedback through a wireless audience response system.
Meeting adjourned: Meeting was adjourned at 9:00 am
Next meeting: February 12, 2013
Resource Fair
Friday, January 18, 2013 | 10:00 am - 2:00 pm
WorkSource Everett | 3201 Smith Ave, Everett
Find resources for and assistance with:
•
•
•
•
•
•
•
housing
job search
transportation
child care
food assistance
senior programs
healthcare
•
•
•
•
•
mental health support
veterans’ services
utility assistance
financial survival
services for people with
disabilities
Space generously provided by the City of Everett
WorkSource Snohomish County is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services
are available upon request to persons of disability.
WIA TITLE 1-B ADULT, DISLOCATED WORKER,
SITE AND PROGRAM OPERATION SERVICES
Quarterly Report
July 2012–September 2012
JANUARY 8, 2013
PRESENTED BY: SNOHOMISH COUNTY SITE OPERATOR ALLIANCE
Refugee
and
Immigrant
Services
NW
Introductions
Employment Security Department
 Matt Bench, Administrator
 Michael Schulte, Administrator
 Reena Emme, Site Operations
 Jack Husband, Site Operations
 Dee Gillis, Site Operations
 Carol Young, Veteran & Employer Services Manager
ResCare Workforce Services
 Sam Virgil, Deputy Director
 Mark Perry, Site Operations
 Lauri Schwinn, Employment Specialist Supervisor
 Tracy Ollgaard, Youth Center Manager
Refugee and Immigrant Services Northwest
 Brigitte Fisher, Assistant Director
Performance
76,822 Customers served Oct 2011-Sept 2012
3,022 Referrals made to community partners
50% Entered Employment Rate
$12.37/hr = 32% increase in Avg. Placement
wage
85% wage recovery
Snohomish County Alliance
Snohomish County Alliance
Snohomish County Alliance
Snohomish County Alliance
WorkSource NEG - Kimberly Clark
 Moved to the 2nd floor into the Kimberly Clark Room in August
 Created a recruitment plan with Trade Act, Peer Workers, & WIA
 Served a total of 217 KC Participants
 Enrolled 167 KC Participants
 Provided $30,047 in support services
 Developed an array of job search workshops designed for Kimberly
Clark participants that include:




Panel Interviewing
Resume Workshop
“Fast Track”- Business Services
Job Search Strategies




Perfecting Applications
Bridging The Gap
Financial Literacy
Dependable Strengths
WorkSource Youth Center
63 younger youth (ages 16-17) served
70 older youth (ages 18-24) served
17 GEDs earned
11 youth placed in employment and 2 in post-secondary training
173 new members served on SSMS (Resource Room),
409 non-duplicated members, 4942 members using
categories/services
2 students confirmed on Youth Council
11 youth earn their Digital Literacy Certificate and 1 youth earn
his Food Handler’s card
Veteran Services
Disabled Veterans’ Outreach Program Specialist
 Works with Veterans with barriers to employment
 Provides intensive services and one-on-one coaching
 Refers client to community resources
Local Veterans’ Employment Representative
 Works with Veterans who are “ready to work”
 Markets these Veterans to employers
 Specializes in job development
 Conducts community and employer outreach
Serving over 450 Veterans per month
Serving Limited English Speakers
 Serving customers in Monroe, Everett and Lynnwood
 24 workshops serving 384 clients
 65 unique SKIES registrants
 Provided services to customers from 15 different languages
 Provide an array of emergent and job search assistant services
Customized Services For Employers
Free Online Posting
 250 Active Job Orders Per Month
 300+ Employers, 56% new
 232+ Hires Program YTD
Candidate Database
 Talent Recruit 800+
 Outreach by Occupational Codes
Job Candidate Pre-screening
Supplemented Wages
 On-the-Job-Training, OJT
Exclusive Hiring Events
Regional Job Fairs
Layoff Aversion and Assistance (Rapid Response)
Quarterly Highlights
Mountlake Terrace Opening
Evergreen State Fair and Parade
National Night Out
New SKIES Training Team
Connection Sites & Outreach
Sno-Isle Library, Cocoon House, Housing Hope,
Conviction Careers
WIA and Rapid Response Videos
WorkSource Snohomish Facebook page
547 total likes / 55 likes, July to Sept 2012
 Marketing - New cards
 Social Media Leader

WorkSource Initiatives
Quarter 2, Oct-Dec 2012
Increase # of Veterans served by the WIA Adult and DW programs
 Goal 


50 Veterans referred to WIA programs per quarter
Actual – 72 July 1 through Nov. 2012 vs 40 July 1 – Dec 31, 2011 (80% increase)
Goal – 21 Veterans Enrolled to 21 per quarter
Actual – 22 Veterans Enrolled through December 2012
Quarter 3, Jan-Mar 2013
Integration of Talent Recruit
 Increase # of Resumes in Talent Recruit by 120 in Q3 and 150 in Q4
Provide an improved SOP for using Talent Recruit
 Train and continue to communicate with staff the usage of Talent Recruit

Quarter 4, Apr-June 2013
Increase Services to Underserved Populations

Increase # of services provided to these three areas by customers by 2% points per
underserved group
Future Topics
Quarter 2, Oct–Dec 2012
Certifications and Re-Certifications – October
Regional Veterans Job Fair – November
Employer Seminar on “Advantages to Hiring Veterans” – December
Community Transit – November
Sno-Isle Library Trainings – December
Quarter 3, Jan–Mar 2013
Grand Opening, WS Mountlake Terrace Affiliate – January 2013
Resource Fair 2013 – January 18, 2013, 10am-2pm
Snohomish County Alliance
Any Questions ?
Linking WorkSource to the Community
and the Community to WorkSource
Workforce Solutions Committee
January 8, 2013
8:00 am
WorkSource Everett, 3201 Smith Ave, Everett, Room 214
AGENDA
Tab
1.
2.
3.
4.
5.
8:00am
8:05 am
8:10 am
9:15 am
9:25 am
Welcome and introductions
Approval of December Minutes
Site Operator Presentation
Resource Fair
Public Comment
Cheryl Telford and Tim Julius
All
Site Operator Staff
WorkSource Staff
Tours of WorkSource Everett are available after the meeting
Next Meeting
February 5, 2013 ~ Workforce Development Council Board Room
1
2
3
Workforce Development Council
Workforce Solutions Committee Meeting Minutes
Conference Call
December 4, 2012
8:00 – 8:15
Committee Members Present:
Brian Bookey
Darrell Chapman
Jean Hernandez
Charles Elder
Greta Kaas-Lent
Staff:
Amy Persell
Julie Heijster
Kurt Simmons
Paul Garcia
Trisha Terhar
Interested Parties:
Sam Virgil
Welcome and Introductions: Julie Heijster called the meeting to order 8:00.
Motion 12-03 WS, Volunteers of America connection site: Julie Heijster introduced the motion. Greta
Kaas-Lent gave positive feedback about the site visit and encouraged the group to accept the motion.
Motion approved by committee.
Motion 12-04 WS, Youth RFP: Julie Heijster presented. Motion approved by committee.
Meeting adjourned at 8:15 am.
12/28/2012
Introductions
WIA TITLE 1-B ADULT, DISLOCATED WORKER,
SITE AND PROGRAM OPERATION SERVICES
Quarterly Report
July 2012–September 2012
JANUARY 8, 2013
PRESENTED BY: SNOHOMISH COUNTY SITE OPERATOR ALLIANCE
Refugee
and
Immigrant
Services
NW
Performance
Employment Security Department
 Matt Bench, Administrator
 Michael Schulte, Administrator
 Reena Emme, Site Operations
 Jack Husband, Site Operations
 Dee Gillis, Site Operations
 Carol Young, Veteran & Employer Services Manager
ResCare Workforce Services
 Sam Virgil, Deputy Director
 Mark Perry, Site Operations
 Lauri Schwinn, Employment Specialist Supervisor
 Tracy Ollgaard, Youth Center Manager
Refugee and Immigrant Services Northwest
 Brigitte Fisher, Assistant Director
Snohomish County Alliance
76,822 Customers served Oct 2011-Sept 2012
3,022 Referrals made to community partners
50% Entered Employment Rate
$12.37/hr = 32% increase in Avg. Placement
wage
85% wage recovery
1
12/28/2012
Snohomish County Alliance
Snohomish County Alliance
Snohomish County Alliance
WorkSource NEG - Kimberly Clark
 Moved to the 2nd floor into the Kimberly Clark Room in August
 Created a recruitment plan with Trade Act, Peer Workers, & WIA
 Served a total of 217 KC Participants
 Enrolled 167 KC Participants
 Provided $30,047 in support services
 Developed an array of job search workshops designed for Kimberly
Clark participants that include:




Panel Interviewing
Resume Workshop
“Fast Track”- Business Services
Job Search Strategies




Perfecting Applications
Bridging The Gap
Financial Literacy
Dependable Strengths
2
12/28/2012
WorkSource Youth Center
63 younger youth (ages 16-17) served
70 older youth (ages 18-24) served
17 GEDs earned
11 youth placed in employment and 2 in post-secondary training
173 new members served on SSMS (Resource Room),
409 non-duplicated members, 4942 members using
categories/services
2 students confirmed on Youth Council
Veteran Services
Disabled Veterans’ Outreach Program Specialist
 Works with Veterans with barriers to employment
 Provides intensive services and one-on-one coaching
 Refers client to community resources
Local Veterans’ Employment Representative
 Works with Veterans who are “ready to work”
 Markets these Veterans to employers
 Specializes in job development
 Conducts community and employer outreach
Serving over 450 Veterans per month
11 youth earn their Digital Literacy Certificate and 1 youth earn
his Food Handler’s card
Serving Limited English Speakers
 Serving customers in Monroe, Everett and Lynnwood
 24 workshops serving 384 clients
 65 unique SKIES registrants
 Provided services to customers from 15 different languages
 Provide an array of emergent and job search assistant services
Customized Services For Employers
Free Online Posting
 250 Active Job Orders Per Month
 300+ Employers, 56% new
 232+ Hires Program YTD
Candidate Database
 Talent Recruit 800+
 Outreach by Occupational Codes
Job Candidate Pre-screening
Supplemented Wages
 On-the-Job-Training, OJT
Exclusive Hiring Events
Regional Job Fairs
Layoff Aversion and Assistance (Rapid Response)
3
12/28/2012
Connection Sites & Outreach
Quarterly Highlights
Mountlake Terrace Opening
Evergreen State Fair and Parade
National Night Out
New SKIES Training Team
WorkSource Initiatives
Quarter 2, Oct-Dec 2012
Increase # of Veterans served by the WIA Adult and DW programs
 Goal 


50 Veterans referred to WIA programs per quarter
Actual – 72 July 1 through Nov. 2012 vs 40 July 1 – Dec 31, 2011 (80% increase)
Goal – 21 Veterans Enrolled to 21 per quarter
Actual – 22 Veterans Enrolled through December 2012
Quarter 3, Jan-Mar 2013
Integration of Talent Recruit
 Increase # of Resumes in Talent Recruit by 120 in Q3 and 150 in Q4


Provide an improved SOP for using Talent Recruit
Train and continue to communicate with staff the usage of Talent Recruit
Quarter 4, Apr-June 2013
Increase Services to Underserved Populations

Increase # of services provided to these three areas by customers by 2% points per
underserved group
Sno-Isle Library, Cocoon House, Housing Hope,
Conviction Careers
WIA and Rapid Response Videos
WorkSource Snohomish Facebook page

547 total likes / 55 likes, July to Sept 2012

Marketing - New cards

Social Media Leader
Future Topics
Quarter 2, Oct–Dec 2012
Certifications and Re-Certifications – October
Regional Veterans Job Fair – November
Employer Seminar on “Advantages to Hiring Veterans” – December
Community Transit – November
Sno-Isle Library Trainings – December
Quarter 3, Jan–Mar 2013
Grand Opening, WS Mountlake Terrace Affiliate – January 2013
Resource Fair 2013 – January 18, 2013, 10am-2pm
4
12/28/2012
Snohomish County Alliance
Any Questions ?
Linking WorkSource to the Community
and the Community to WorkSource
5
Resource Fair
Friday, January 18, 2013 | 10:00 am - 2:00 pm
WorkSource Everett | 3201 Smith Ave, Everett
Find resources for and assistance with:
•
•
•
•
•
•
•
housing
job search
transportation
child care
food assistance
senior programs
healthcare
•
•
•
•
•
mental health support
veterans’ services
utility assistance
financial survival
services for people with
disabilities
Space generously provided by the City of Everett
WorkSource Snohomish County is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services
are available upon request to persons of disability.