disneylandgradnite.com - Disney Youth Programs

DISNEYLANDGRADNITE.COM
/DisneylandGradNite
Table of Contents
Welcome ................................................................................................................................................ 2
Grad Nite 2015 Timeline ........................................................................................................................ 3
Promote Grad Nite on Your Campus ..................................................................................................... 4
Ticket Options ........................................................................................................................................ 5
Tickets ................................................................................................................................................... 6
Ticket Ordering ...................................................................................................................................... 7
Receiving Your Tickets ...........................................................................................................................9
Chaperone Information (includes Event Entry Process & Medication Info) ......................................... 11
Student Information ............................................................................................................................. 17
Dress Code Guidelines and Prohibited Items ...................................................................................... 20
Exceptions & Early Releases ............................................................................................................. 23
Chaperone Information Site ................................................................................................................ 24
Parent/Guardian Acknowledgement ................................................................................................... 25
Parking & Transportation ..................................................................................................................... 26
Event Departure .................................................................................................................................. 28
Additional Information .......................................................................................................................... 29
Additional Offerings & Opportunities .................................................................................................... 30
Disneyland® Resort Group Getaways Information ............................................................................... 31
Quick Reference Contact Information ................................................................................................. 32
1
Welcome
Welcome to a graduation celebration like no other—Grad Nite 2015 at the Disneyland® Resort!
Thank you for making the decision to bring your senior class to the Disneyland® Resort for their Grad
Nite experience. It’s our goal to put on a fantastic event for your seniors that they will remember for
the rest of their lives. While the celebration is all about the Grads, we know that planning an event like
this is not possible without special people like you. So thank you for signing up to be the Grad Nite
Chairperson for your senior class. We know a lot of time, planning and decision-making goes into
arranging an event of this size. Our goal is to make this a smooth and easy process for you.
This Chaperone Planning Guide is designed to act as your “survival guide” leading up to your event.
All of your ticket, agreement, arrival and dress code questions and more can be found in this guide. If
you have any additional questions, please feel free to contact the Grad Nite Office.
The Grad Nite Office is open Monday–Friday from 8:30 a.m.–4:30 p.m. The office is closed on
weekends and major holidays.
The Grad Nite Office phone number is 800-232-7980
Email: [email protected]
Check out our website at disneylandgradnite.com
We ask that only the Grad Nite Chairperson or Chaperones contact the office. Should Students have
any questions, please have the Grad Nite Chairperson or Chaperones give us a call on behalf of the
Student. Students and parents who call the Grad Nite Office will be referred back to their Grad Nite
Chairperson.
Should any special requests or needs arise, please contact us as soon as possible so we can
accommodate your expectations as well as possible. All requests will be reviewed and may not be
guaranteed. Any requests to change Chairperson information (e.g., name or address) or event
information (e.g., date of event) should be submitted via email and will be reviewed.
We look forward to hosting you and your graduating seniors at the Disneyland® Resort in May and
June. Please use this guide to help ensure a wonderful event for everyone and let us know how we
can further assist you.
2
Grad Nite 2015 Timeline
March
• We will begin sending information on how to order your tickets via email. To ensure proper receipt of
this information, please also check your junk and spam folders.
• Instructions on how to submit Chaperone information will be sent to Chaperone Chairperson.
April
• Order your tickets.
May
• Parking information will be communicated to you.
• Keep an eye out for Grad Nite tickets to arrive via mail.
3
Promote Grad Nite on Your Campus
The Grad Nite website and Grad Nite video are our two most effective communication tools about
the expectations of the Disneyland® Resort Grad Nite experience. Make them yours, too!
Encourage your Grads to visit the Disneyland® Grad Nite Facebook page at facebook.com/
DisneylandGradNite. The Grad Nite video can be watched online at youtu.be/RDlgdqSRLxQ and
provides a great example of how Disney California Adventure® Park “transforms” from its daytime
appearance to the ultimate after-hours party for Grads.
Here are a few suggestions on how to get the crowd excited about Grad Nite at your school:
• Add us on Facebook: Disneyland Grad Nite.
• Show the Grad Nite video at an upcoming school or senior assembly.
• Hang the Grad Nite posters around campus.
• Include a Grad Nite message in the morning announcements or daily bulletin.
• Advertise where tickets can be purchased in the school newspaper and website.
• Include a Grad Nite message on your school marquee.
• Run a Grad Nite promotion on your closed-circuit TV system.
4
Ticket Options
Ordering Your Tickets
Please note:
• Your ticket order must have a minimum of 20 Students.
•Disneyland® Resort Annual Passports are not valid for entry or discounted admission for this
special event. However, your Annual Passport discounts do apply toward select food and
merchandise during Grad Nite.
Grad Nite Ticket - $79
Includes:
•Disneyland® Resort Grad Nite event ticket valid for entry to Disneyland® Park and Disney
California Adventure® Park during Park operating hours on the date of your scheduled event.
• Admission ticket and wristband for Grad Nite.
• Use of attractions during the Grad Nite event (except arcades).
• Use of all available entertainment.
5
Tickets
Chaperone Tickets
A limited number of complimentary Chaperone tickets are provided for the adults who accompany
your group to Grad Nite. Chaperones must be at least 25 years of age and are expected to adhere
to the same guidelines and rules.
Chaperone Ticket Details: Chaperone-to-Student Ticket Ratio
You will receive one (1) complimentary Chaperone ticket for every twenty (20) Student tickets
purchased. Supplementary to what appears in your order, we will add one extra complimentary
Chaperone ticket to your initial order.
Purchasing Additional Chaperone Tickets
Any additional Chaperone tickets must be purchased at the regular Grad Nite admission price.
Please note that you will need to purchase additional Chaperone tickets if your school district has a
different Chaperone-Student ratio than that indicated on the agreement/paperwork you’ve submitted
to the Disneyland® Resort.
6
Ticket Ordering
We are excited to announce that in 2015, we are moving away from paper ticket order forms and
launching our brand-new online ticket store! You should already have received your ticket store email,
which includes your school name, date and number of tickets we have received for you, as well as the
link to our online ticket store. If you have not received this email, please contact us at
[email protected].
• 100% prepayment is due no later than 45 days out from your Grad Nite date in order to guarantee
your group. If payment is not received by 45 days out from your Grad Nite date, we will release
your tickets.
• Reminder: Grad Nite 2015 is completely sold out. No orders can exceed your initial application
number; however, you may order fewer than your initial application number. If you have questions
regarding how many tickets we are holding for you, please email [email protected].
• In 2015, we are enhancing a number of our policies and procedures to ensure a safe and sober
event for all Guests. We expect that all Chaperones joining the event understand and acknowledge
that they are here to assist us in making sure the event is safe and secure for all Guests.
Chaperones must be 25 or older, accessible on their cell phones throughout the day and the
night of the event and are prohibited from purchasing and consuming alcohol at the Resort while
participating as a Chaperone. In conjunction with these new enhancements, we are asking that all
Chaperone Chairpersons acknowledge these new policies and procedures on behalf of the group.
As part of the ticket ordering process within the online ticket store, you will be required to read and
acknowledge our Chaperone and Student Behavior Expectations and Policies and will ensure your
Chaperones and Students adhere to the new rules.
• Tickets will not be available for purchase on site. Please purchase all tickets in advance of your
Grad Nite date.
• Additional orders are acceptable, so long as your Grad Nite ticket orders in total do not exceed
your initial application number and you complete your total order by 45 days from your Grad Nite
date.
• You will still be able to pay via credit card, cashier’s check, organizational check or money order
drawn on a U.S. bank payable to “Walt Disney Parks and Resorts” and forwarded by registered
mail, return receipt requested, to:
Disneyland Resort
Ticket Sales and Services
190 Center Street Promenade, WFB-TC
Anaheim, CA 92805
7
• Once your order has been verified, we will send your Student tickets, complimentary Chaperone
tickets, Bus/Large van parking passes and, if ordered, paid Chaperone tickets, meal vouchers and
gift cards.
• Reminder: Wristbands for both Chaperones and Students will not be included with your ticket
order. Wristbands will be issued on site following completion of our enhanced security screening at
the Grad Nite entry point.
The quantity and type of Grad Nite tickets and Chaperone tickets sold to your organization will be
recorded on a Grad Nite ticket sales record, which will be included with each Organization’s Grad Nite
ticket and Chaperone ticket orders.
All tickets appear to be the same. Please read the printed text on the back to separate out Student
tickets, Chaperone tickets and parking vouchers for both buses/vans and Chaperone-driven vehicles.
Please verify you have received the number of tickets requested. You have five (5) business days
after receipt to notify us of any discrepancy.
Please note that Grad Nite 2015 tickets are nonrefundable, so please order as accurately as
possible.
8
Receiving Your Tickets
Once one hundred percent (100%) prepayment is received, we will process your order and ship out
all ticket media. If you have prepaid and not received your tickets, and it is less than 2 weeks before
your Grad Nite date, please call the Ticket Sales and Services Office at 714-520-7053 during regular
business hours.
When you receive your Grad Nite tickets, please verify the following information:
• Tickets you received have the correct event date printed on them.
• Student and Chaperone tickets were received.
• Number of tickets (Student and Chaperone) you received is correct. Please count each ticket
individually. The serial numbers printed on your tickets do not always go in numerical order, so
please count each ticket.
•
Separate out the bus parking vouchers and the Chaperone-driven vehicle parking vouchers—
they will be printed on the same stock as your Grad Nite tickets.
• Separate the Student tickets from the Chaperone tickets.
o Students will not be allowed into events with a Chaperone ticket.
o Chaperones will only be granted entrance to the Park events with a ticket
marked “Chaperone.”
Keep Your Tickets Safe
It is important to execute proper safekeeping of your purchased tickets. If your Grad Nite tickets are
lost, replacement tickets will have to be purchased, as you will not be reimbursed. There is no
exception to this rule.
If you have any discrepancy in regard to your tickets, please call the Ticket Sales and
Services Office at 714-520-7053 within five (5) days of receipt of your tickets. If our office
has not been contacted within five days after receipt of your tickets, it will be assumed the
correct number of Grad Nite tickets was received.
9
Disneyland® Grad Nite Wristbands
Reminder: Wristbands for both Chaperones and Students will not be included with your ticket order.
Wristbands will be issued on site following completion of our enhanced security screening at the Grad
Nite entry point.
All Grad Nite participants are required to wear their Grad Nite wristband on their right arm for entry
into the Parks and the private Grad Nite event, including Chaperones. Chaperones will also be
required to wear an additional yellow wristband on their right arm. Chaperones must wear both
wristbands for access to the private party and Chaperone Headquarters (Ariel’s Grotto), our
Chaperone-only location.
It is integral our Chaperones are out in the Park and visible throughout the four-hour private
party. In an effort to increase adult supervision, only two (2) Chaperones per school will be
allowed to be inside Chaperone Headquarters at any given time. Schools will be required
to sign in and out and Chaperones will be responsible for swapping with others from their
school. It is integral all Chaperones have each other’s cell phone numbers in advance of
arrival.
Chaperones driving personal vehicles can pick up their wristbands the day of your event by the Guest
Services Building, located to the left of the Disneyland® Park Main Entrance gates. Please have your
Grad Nite ticket ready and a Grad Nite Cast Member will verify you and provide your wristbands.
10
Chaperone Information
It is your responsibility, as the Grad Nite Chairperson, to share pages 11–16 with all your
Chaperones.
As a Chaperone for Grad Nite, you are an integral part of the magic! You help us ensure a fun, safe
night for your graduating seniors. Here’s some information on how you can help us throughout the
night:
Prepare for the Magic – Prior to Arrival
• Suggested Guidelines for Schools: Students who have been recommended for expulsion or who
have had serious disciplinary action will not be considered “Students in good standing” and
therefore should not be permitted to participate in Disneyland® Grad Nite. It is the responsibility of
the school to determine that all Students participating in Grad Nite are in good standing
prior to arrival.
• Confirm that all Students attending the event are members of your school/organization and are at
least 14 years old. All Chaperones must be at least 25 years old.
• We expect all schools/organizations to conduct their own thorough security and dress code
screening prior to departure and arrival at the Disneyland® Resort for faster and smoother
processing once at the Grad Nite entry point. Make sure Students adhere to the appropriate
Dress Code Guidelines (see page 20) and are not carrying any Prohibited Items (see page 21).
• The Grad Nite entry point will open at published Park opening hours on each Grad Nite date. Park
hours are posted six weeks in advance at disneyland.com. All groups must arrive to the Grad Nite
entry point by 9:30 p.m. on all Grad Nite dates.
• Have a roster of names of all Students and Chaperones attending Grad Nite, along with copies of
any other important documentation. Take a roll call before you leave for Grad Nite and upon your
departure at the end of the event. Have a plan for you and other Chaperones and bus drivers to
contact each other if needed.
11
Protect the Magic – Upon Arrival
To further ensure the safety and security of all Guests of the Disneyland® Resort, regardless of
arrival time, Grad Nite participants will make their initial entry to the Parks at the backstage Grad Nite
entry point for an enhanced security screening. Due to this new process, all students must arrive
together with their school via buses or large vans. You must arrange some sort of transportation for
your groups. Grad Nite participants and Chaperones will be issued wristbands on site following the
completion of our security screening. This means that groups cannot distribute tickets in advance and
ask students to arrange their own transportation. Also, our policy still remains the same as in years
past: Students may not drive themselves to the event. Outside food and beverage will not be allowed
into the Resort at the Grad Nite entry point. Please have Students and Chaperones leave all outside
food and beverage on the bus prior to disembarking.
For almost 60 years, Grad Nite at the Disneyland® Resort has been a rite of passage for millions of
graduating seniors. Our goal is to create a safe environment that is enjoyable for everyone,
including all of our Guests and Cast Members. We have made several updates to our Grad Nite
behavior expectation guidelines and we will be strictly enforcing these updated policies. With your
help, we can carry on the legacy of Grad Nite at the Disneyland® Resort as the magical and
memorable experience that it is today.
Disneyland® Resort Grad Nite Policies
• It is the school’s responsibility to ensure that all Students and Chaperones attending Grad Nite
arrive at the Disneyland® Resort sober and without drugs or alcohol in their possession. We
expect schools to conduct thorough bag checks and Student screenings before allowing Students
to board buses for Grad Nite. However, Chaperones and Students will be reminded of our policies
when they get off the buses at the Disneyland® Resort.
• In association with the Anaheim Police Department, we will be conducting searches for banned
substances that will include bag searches and the use of drug-sniffing canines. If bag searches
and/or the drug-sniffing canines indicate the presence of an illegal substance, we will ask the
subject Chaperone or Student for permission to conduct a pat-down search.
• If any banned substances are found on the bus or on a Grad Nite participant or Chaperone, the
matter will be turned over to the Anaheim Police Department. Additionally, schools that violate this
policy are subject to be uninvited to attend future Grad Nite events.
• Chaperones are expected to provide adult supervision and therefore are NOT permitted to drink
alcohol while at the Disneyland® Resort during the day and night of the Grad Nite event.
Chaperones violating this policy will not be allowed into the Grad Nite event and may jeopardize
future Grad Nite invitations for their school.
12
• While we want every graduating Senior attending Grad Nite to enjoy the celebration, we also
expect those attending to respect other day Guests and Grad Nite Guests with whom they will be
sharing the Park. Certain celebratory behavior can be extremely intimidating to other Guests—
especially families with small children—and therefore, should only be displayed after the private
Grad Nite party kicks off. The following behaviors are prohibited at Disneyland® Resort and/or the
Grad Nite event:
o Groups walking and/or running in locked arms (this can appear threatening to other Guests and
is a safety concern in impacted areas).
o Group chanting of any kind (this can be disruptive to other Guests).
o Yelling at high volumes in attraction queues.
The following behavior is not tolerated at all at the Disneyland® Resort:
• Inappropriate touching or physical aggression of any kind
• Failure to comply with a request of a Disney Cast Member (our Cast Members are trained to direct
our Guests for optimal safety and to comply with our standards of conduct)
• Inappropriate language
• Theft or vandalism
• Line jumping in attraction queues
• Failure to comply with attraction guidelines
The following items are prohibited from the Park:
• Alcoholic beverages or any illegal substance
• Glass containers
• Outside food or liquids
• Weapons of any kind, or objects that appear to be weapons
• Laser pointers or other items deemed potentially harmful or disruptive
• Smoking, vaping and electronic cigarettes
If a Chaperone sees any inappropriate behavior, we ask them to immediately notify a Disney Cast
Member. And if a Student or Chaperone is expelled from the Disneyland® Resort or Grad Nite, it is the
responsibility of the school to remove the Student or Chaperone from the property.
For additional information, please refer to
https://disneyland.disney.go.com/faq/parks/permitted-items/
• Please see page 26–27 for more information on Parking & Transportation. Once your group arrives
at the Disneyland® Resort Grad Nite entry point, you will disembark from your bus/large van and
proceed through our enhanced security check. Make sure everyone in your group has their tickets
at this time. All food and beverages should be left behind.
• We ask at least one Chaperone trail behind their Students to make sure all Students have
completed the enhanced security check and have entered the Park successfully.
13
• Groups arriving to the Grad Nite entry point in Chaperone-driven large vans must have a
second Chaperone riding along who can disembark with the group and ensure all students
proceed through the enhanced security screening and enter into Disney California Adventure® Park.
The van will then be rerouted to park at the Mickey & Friends Parking Structure.
• Chaperones dropping off large vans at the Mickey & Friends Parking Structure can pick up a wristband from a Grad Nite Cast Member next to the Guest Services Building, located to the left of the
Disneyland® Park Main Entrance gates. Be prepared to show your ticket to verify participation.
Wristbands should be present on the right wrist prior to initial entry into either of the Parks.
• Please refer to the Disneyland® Resort Dress Code Guidelines and Prohibited Items list on pages
20–21. Anyone (Student or Chaperone) not adhering to the Disneyland® Resort Dress Code Guidelines or Prohibited Items list will be delayed and/or denied admission to the event.
• Students and Chaperones should stay with their group throughout the security process.
Medication
Medication is no longer subject to inspection at the Nurse’s Station table. Please be aware of
any and all medication your Students are bringing with them to the Disneyland® Resort.
• The Disneyland® Resort does not provide medication storage.
• If a Student becomes ill during the private lock-in Grad Nite event and needs to be picked
up by a parent or guardian, they will need an Early Release form available at Chaperone
Headquarters located at Ariel’s Grotto, which will be REQUIRED and must be filled out by the
releasing School/Organization Chaperone, parent and Student. Pickup arrangements will have to
be made by the school/organization and parents. A Chaperone is required to escort the Student out
of the Park to meet the parent or guardian.
• All Chaperones and Students attending Grad Nite at the Disneyland® Resort are expected to
adhere to the Grad Nite Prohibited Items list (see page 19).
• Lockers are available at Grad Nite at the Disneyland® Resort. Locker fees range from $7 to $15
depending on locker size. Locations:
o Lockers are available in the Esplanade between the Parks, accessible from the
Downtown Disney® District, outside the Main Entrances to Disneyland® Park and
Disney California Adventure® Park.
o While there are lockers available for use in Disneyland® Park, please encourage your Grads
to use the lockers located in either the Esplanade or Disney California Adventure® Park on
Buena Vista Street. Grads will not have access to Disneyland® Park lockers during or
after their private party. If Grads do use lockers inside Disneyland® Park, please remind
them to pick up their items before entering the private party at Disney California
Adventure® Park.
14
Enjoy the Magic – At the Event
Event Entry Process
• Each person must have their own ticket and wristband for admission to Disneyland® Grad Nite.
Students must have Student-marked tickets and a Grad Nite wristband on their right wrist.
Chaperones must have Chaperone-marked tickets, a Grad Nite wristband and a yellow Chaperone
wristband on their right wrist. Wristbands will be provided on site following completion of our
enhanced security screening.
School/Organization Check-In Process
• If you need to speak with a Grad Nite Cast Member during normal Park hours, please visit the
Guest Services Building, located to the left of the Disneyland® Park Main Entrance. If you require
assistance during the Grad Nite private party, please visit the Chaperone Headquarters, located at
Ariel’s Grotto, and speak with a Guest Relations Cast Member. Chaperone Headquarters will open
at 10 p.m. on every Grad Nite date.
•Chaperones MUST remain on property with access to their cell phones. During the private Grad
Nite event, Chaperones ARE required to stay inside Disney California Adventure® Park, but are
NOT required to stay at Chaperone Headquarters (Ariel’s Grotto). Chaperones are encouraged to
enjoy the day and night, play in the Park, and stop by for complimentary refreshments and light
snacks at Chaperone Headquarters.
• Please note: Your Grad Nite Chaperone wristband is NOT a FASTPASS® ticket. Chaperones must
wait in attraction queues with Students.
• Please remember that Chaperones are here to assist us with adult supervision during the event.
Due to limited room inside Chaperone Headquarters, only two (2) Chaperones from each group
will be allowed in Chaperone Headquarters at any given time throughout the private party. Groups
must check in with a Guest Relations Cast Member upon entering Chaperone Headquarters.
Please be prepared to show identification upon check-in. Please share tables with other
Chaperones.
Additional Information
• If Students need to get in contact with one of their Chaperones, they can go to Chaperone
Headquarters where a Cast Member will assist them and their Chaperone will be called.
• There will be a place to charge your phone at Chaperone Headquarters. Please be courteous of
other Chaperones when using the charging stations and allow others to charge if your cell phone
has adequate battery life. Please do not leave your cell phone unattended. The Disneyland® Resort
is not responsible for lost or stolen cell phones.
15
Grad Nite Private Party
• The Grad Nite Private Event will begin right when Disney California Adventure® Park closes to day
Guests. All Grad Nite participants must be inside Disney California Adventure® Park by one
hour after Park close. At that time, the gates will be locked and no Grads will be allowed in or out
without Chaperone consent. Any Grad trying to come inside Disney California Adventure® Park one
hour after Park close will need a Chaperone to vouch for them. Grads can speak to Cast Members
at the Guest Services Building in the Esplanade to assist them in reaching a Chaperone.
• On certain nights, Disneyland® Park will remain open longer than Disney California Adventure®
Park, even after the private Grad Nite party has begun. Please make sure your Students are inside
Disney California Adventure® Park by 10 p.m. to ensure not a moment of their Grad Nite is missed.
Park hours can be found at disneyland.com six weeks in advance of your date. Please make sure
to check Park hours before arrival to plan your trip.
• Disneyland® Resort Grad Nite is an event for Seniors and their Guests, ages 14–21. Children of
Chaperones and/or Seniors will not be allowed into the private party. If a Grad or Chaperone
is seen with a child during the private party, they will be asked to leave—no exceptions.
Please leave all children at home.
16
Student Information
(It is your responsibility as the Grad Nite Chairperson to share pages 17–23 and 29–30 with all of your Students.)
Remember, this is your night, Class of 2015! One last night of fun to celebrate your hard work. To
ensure the fun and safety of all of our Guests at Grad Nite, it is expected that all Students and
Chaperones adhere to the Grad Nite Rules and Regulations. Please read the following important
information:
Disneyland® Grad Nite is a drug-, alcohol- and weapon-free event. Anaheim Law Enforcement
will be present upon arrival at the Grad Nite entry point and during the event and will take
appropriate actions if drugs, alcohol, drug paraphernalia or weapons are found.
Prepare for the Magic – Prior to Arrival
• Be sure to add us on Facebook for special announcements, school shout-outs and chances to win
some cool prizes! Facebook: Disneyland Grad Nite
• If you have any questions regarding Grad Nite prior to your Grad Nite event, please contact your
Grad Nite Chairperson and they will contact the Disneyland® Grad Nite Office.
• On the day of your Grad Nite event, only take with you the things you really need and leave
everything else at home.
• Double-check to make sure you are following the Dress Code Guidelines and Prohibited Items
list (see pages 20–21). Anyone not adhering to the Disneyland® Resort Dress Code Guidelines or
Prohibited Items list will be delayed and/or denied admission to the event.
• Students must arrive together with their group in buses/large vans or a Chaperone-driven vehicle.
Students are NOT allowed to arrive in Student-driven vehicles to the event.
• Please have your Disneyland® Grad Nite admission ticket ready when disembarking your bus/van
at the Grad Nite entry point.
• Get ready for an enhanced security screening and bag check.
• Once you successfully complete the enhanced security check, you will receive your Grad Nite
event wristband. You must wear your wristband on your right arm. Please be sure to keep your
Grad Nite tickets in a safe and secure place.
17
Enjoy the Magic – During the Event
We are so excited to host you for your special night! For four years, you’ve worked very hard to
achieve your diploma, all while you waited patiently for your turn to experience the rite of passage
that is Disneyland® Grad Nite. We can’t wait to provide you with a night of celebration you won’t soon
forget! While we want every graduating senior attending Grad Nite to enjoy the celebration, we also
expect those attending to respect other day Guests and Grad Nite Guests with whom they will be
sharing the Park. Certain celebratory behavior can be extremely intimidating to other Guests—
especially families with small children—and therefore should only be displayed after the private Grad
Nite party kicks off.
• The following behaviors are prohibited at the Disneyland® Resort and/or the Grad Nite event:
o Groups walking and/or running in locked arms (this can appear threatening to other Guests and
is a safety concern in impacted areas)
o Group chanting of any kind (this can be disruptive to other Guests)
o Yelling at high volumes in attraction queues
• The following behavior is not tolerated at all at the Disneyland® Resort:
o Inappropriate touching or physical aggression of any kind
o Failure to comply with a request of a Disney Cast Member (our Cast Members are trained to
direct our Guests for optimal safety and to comply with our standards of conduct)
o Inappropriate language
o Theft or vandalism
o Line jumping in attraction queues
o Failure to comply with attraction guidelines
• The following items are prohibited from the Park:
o Alcoholic beverages or any illegal substance
o Glass containers
o Outside food or liquids
o Weapons of any kind, or objects that appear to be weapons
o Laser pointers or other items deemed potentially harmful or disruptive
o Smoking, vaping and electronic cigarettes
• Disneyland® Grad Nite is a nonsmoking event. No one, regardless of age, will be allowed to
smoke at any time during the event inside the Parks.
• If you need to contact one of your Chaperones during Grad Nite, please see a Disney Cast
Member at Chaperone Headquarters (Ariel’s Grotto) and your Chaperone will be called.
• Enjoy all the fun! Special Grad Nite-only offerings, the hottest dance clubs, world-class attractions,
Character Greeting Experiences, Class of 2015 merchandise, Disney PhotoPass® Service and
much more!
18
• If you lose items on the night of your Grad Nite, check with a Disney Cast Member at the
Chaperone Headquarters (Ariel’s Grotto). If following your Grad Nite event you realize items were
lost or left in a locker, please contact Lost & Found at 714-817-2166.
Grad Nite Private Party
• You’ve been waiting FOUR LONG YEARS to celebrate your hard work, friendships, achievements
and graduation with us at Disneyland® Grad Nite—so DON’T miss a SECOND of it! All Grads should
be INSIDE Disney California Adventure® Park at 10 p.m. to experience the start of Grad Nite. Be
sure to check Park hours for your specific Grad Nite date at disneyland.com.
Please note: Park hours are posted 6 weeks in advance.
• All Grads must be inside Disney California Adventure® Park by one hour after Park close. At
that time, the gates will be locked and no Grads will be allowed in or out without Chaperone
consent. Any Grad trying to come inside Disney California Adventure® Park one hour after Park
close will need a Chaperone to vouch for them. Grads can reach out to Cast Members at the Guest
Services Building in the Esplanade to assist them in reaching a Chaperone. Any Grads inside
Disneyland® Park at the start of Grad Nite will be asked to head over to Disney California
Adventure® Park. Grad Nite will be over before you know it—DON’T MISS A MOMENT OF
YOUR ONCE-IN-A-LIFETIME GRAD NITE EXPERIENCE!
• For whatever reason, if a Grad needs to leave the private party early, please arrange to meet your
Chaperone at Chaperone Headquarters (Ariel’s Grotto) where they will fill out an Early Release
form. Your Chaperone must then escort you to the Disney California Adventure® Park Main
Entrance and hand off the Early Release form to a Main Entrance Cast Member. Chaperones must
then escort Grads to a waiting parent or guardian.
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Dress Code Guidelines and Prohibited Items
Dress Code Guidelines have always been a part of Grad Nite at the Disneyland® Resort. Ties,
jackets, skirts and heels were once the mainstay of the Grad Nite experience; however, over the
years the dress code has evolved to keep up with the current fashion and trends and to make everyone more comfortable to enjoy this great celebration.
The Disneyland® Resort Dress Code Guidelines and Prohibited Items list have been established to
ensure a safe event for all our Guests. It is ultimately the school’s responsibility to ensure that all
Students and Chaperones adhere to the Disneyland® Resort Dress Code Guidelines upon arrival.
Please note some individual schools’ dress code policies may be stricter than that of the Disneyland®
Resort. We highly suggest that all schools/organizations conduct their own Security and Dress Code
screening prior to departure and arrival at the Disneyland® Resort for faster and smoother processing
once at the Main Entrance.
Please refer to the Dress Code Guidelines and Prohibited Items list on the next page.
Things to remember:
• It is ultimately the school’s responsibility to ensure that all Students and Chaperones adhere to the
Disneyland® Resort Grad Nite Dress Code Guidelines.
• Failure to follow the Dress Code Guidelines may result in delayed admission and/or denial of
admission to the Disneyland® Resort or Grad Nite event.
• Disneyland® Resort Security has the right to refuse admission to anyone they deem inappropriately
dressed.
• All apparel must be in good condition (excessively ripped or torn jeans, shirts, etc. are prohibited)
and extremely revealing clothing is not allowed.
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Disneyland® Resort – Prohibited Items
• Pets (Service Animals are permitted and must be wearing an identifying assistive companion vest;
pets may be kept at the on-site kennel)
•Wagons
•Skateboards
• Scooters (motorized and nonmotorized)
• Inline skates
• Shoes with built-in wheels
•Bicycles
•Motorcycles
•Tricycles
•Unicycles
• Pogo sticks
• 2-wheeled vehicles, including Segway™ Human Transporters
• Strollers larger than 36” x 52”
• Suitcases, backpacks or similar bags with wheels
• Suitcases, backpacks or similar bags larger than 18” wide x 25” high x 37” deep (the size of our
large rentable lockers)
• Any trailer-like object that is pushed or towed by an ECV, wheelchair or stroller
o Note: Guests are not permitted to pull items behind them. Any item that requires a Guest to
pull it behind him or her, including a stroller, is not permitted into the Theme Parks.
• Coolers larger than 6-pack sized are not permitted into the Theme Parks.
o Note: Guests can store coolers up to 18” wide x 25” high x 37” deep in rentable large lockers
located outside the Disneyland® Park Main Entrance. Lockers are not refrigerated and
availability is limited. Guests who need to refrigerate medication may do so at First Aid.
o Exceptions may be made for special dietary or religious needs.
• Alcoholic beverages
• Any illegal substances
• Folding chairs, with the exception of cane-chair and seat-walker mobility aids
• Glass containers, with the exception of baby food containers, medicine or small perfume bottles
(under 4 oz.)
• Costumes on Guests older than age 9, except during special events that permit children up to age
12 to wear costumes
• Water pistols, toy guns and replica weapons, with the exception of those sold in the Disneyland®
Resort
• Sporting goods or equipment (e.g., baseball bats, helmets, hockey sticks, golf clubs, bows and
arrows, camping equipment, chairs, stools, tables and Frisbees)
• Weapons of any kind (including guns, knives, billy clubs, brass knuckles, nunchucks, stars and
other martial arts equipment)
• Self-defense equipment (pepper spray, mace, stun guns)
• Restraining devices (e.g., handcuffs, zip ties) or any suspicious items (e.g., box cutters, razor
blades, duct tape, wire)
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• Items that may be disruptive (e.g., laser pointers, slingshots, stink bombs, air horns)
• Cremated remains (e.g., urns, vases, boxes)
• Miscellaneous other items (tools, fire extinguishers, musical instruments, megaphones, pots and
pans)
• Professional cameras and recording equipment, except folding tripod stands that can fit inside a
standard backpack (reporters must make prior arrangements with Disneyland® Resort Media
Relations)
• Clothing or tattoos with obscene, lewd or offensive language, graphics or designs
• Clothing that could be construed as indecent, exposing excessive portions of skin that may be
viewed as inappropriate for a family environment (e.g., string bikini tops and bottoms, G-strings,
excessively torn clothing)
• Bare feet
• Weapons or accessories that appear to be weapons (e.g., bullet belts)
• Clothing or accessories that drag on the ground and create a potential tripping hazard
• Wedding dresses
• Sharp or pointed accessories that may cause injury
• Masks or makeup that could be construed as part of a costume (with the exception of special
events)
• Exception: Attire intended to identify those wearing it is acceptable (e.g., military uniforms, cultural
attire)
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Exceptions & Early Releases
You will no longer need an exceptions form for anything other than early release from the
private Grad Nite party.
• If any of your Students and/or Chaperones has to leave the private Grad Nite party prior to
2 a.m., please request an EARLY RELEASE FORM the night of your event from a Guest
Relations Cast Member at the Chaperone Headquarters.
• Early Release forms can be completed anytime during the Grad Nite private party by a
Chaperone.
• For questions regarding Early Release forms, please contact the Grad Nite Office at
[email protected]
• Wheelchairs: We encourage that you bring your own wheelchairs/ECV (Electronic Convenience
Vehicles). Disneyland® Resort wheelchairs are available on a limited basis for Students and
Chaperones at the Grad Nite entry point.
• Reminder: All Grads must be inside Disney California Adventure® Park by one hour after Park
close. At that time, the gates will be locked and no Grads will be allowed in or out without
Chaperone consent. Any Grad trying to come inside Disney California Adventure® Park one hour
after Park close will need a Chaperone to vouch for them. Grads can reach out to Cast Members at
the Guest Services Building in the Esplanade to assist them in reaching a Chaperone.
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Chaperone Information Site
• Each Chaperone Chairperson will receive an email with a link to our Chaperone Information Site.
On this site, we will be collecting information on your group, your arrival plans, and up to ten (10
Chaperone cell phone numbers per group. You may have more than 10 Chaperones, but we only
require 10 cell phone numbers.
This information will help our partners be prepared for your arrival. Please send us this information
by 30 days prior to your Grad Nite date. Once you complete the information, you will receive a
confirmation email. This email contains a link for you to update the information you entered at any
time. Please provide phone numbers for Chaperones who will be on site throughout the entirety of
your stay. Please make sure your Chaperones have the volume on their ringers turned up. We expect
all Chaperones to make their duties their number one priority. If a Disneyland® Cast Member calls a
Chaperone, we expect them to answer and to assist us immediately.
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Parent/Guardian Acknowledgement
In an effort to involve parents and guardians in the conversation of expected behavior while at
Disneyland® Grad Nite, we have sent a link for you to download our Parent/Guardian
Acknowledgment letter. While we are not collecting these forms, we encourage our schools
to facilitate a collection.
• We encourage you to discuss all our new behavior expectations and policies with parents/
guardians. If you need a copy of the Parent/Guardian Acknowledgment form, please email
[email protected].
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Parking & Transportation
Parking information will be communicated to you in May via email. When you receive the parking
information, please provide all drivers of all your vehicles with copies of driving instructions.
• All Students attending Grad Nite must arrive by buses, vans or Chaperone-driven vehicles.
Student-driven vehicles are not permitted under any circumstances and students are not
allowed to arrange their own travel.
• In May, you will receive parking placards via mail with your group name for all your buses/large
vans. Please display this placard visibly in the front window to easily identify the bus.
• We strongly encourage Chaperones to arrive with their Students and not drive separately.
• The school is responsible for arranging bus transportation, either via a commercial bus line or
school bus. Long-distance bus drivers adhere to DOT mandatory regulations that govern how
many hours they are “behind the windshield.” Typically, this rule is 10 hours, but it does vary.
Please check with your transportation company to make certain that these regulations do not
interfere with the drop-off/pickup times of your group as the company may have to schedule an
additional driver to assist with your group.
• You will receive Bus/Large Van Parking Vouchers with your ticket order. Please provide these to
Resort Parking and Transportation Cast Members upon arrival to the Mickey & Friends Parking
Structure.
• If your bus is staying on property until the end of the event, once your driver unloads the bus/large
van at the Grad Nite entry point, they will be rerouted to Mickey & Friends Parking Structure to
park. Please have your driver provide their parking vouchers to a Resort Parking and
Transportation Cast Member upon arrival to the structure. A Cast Member will then show your
driver where to park. Please note: We do not provide complimentary admission to bus drivers.
• After dropping off students at the Grad Nite entry point, if your bus will be leaving property and
returning at the end of the event to pick up, they will be rerouted out of the Resort and can return to
the Mickey & Friends Parking Structure at the end of the event to pick up Students and
Chaperones.
• Before departing the bus, ensure that you have your admission tickets.
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Additional Information
• It is recommended that admission tickets be distributed to each Student and Chaperone on the bus
before exiting at the Grad Nite entry point. Wristbands will be provided following completion of the
Grad Nite security and screening.
• Please see page 15 for Event Entry Process.
Communication with Bus Drivers
• The Grad Nite entry point off of Harbor Boulevard and Disney Way will open at published Park
opening and will close at 9:30 p.m. on all Grad Nite dates. More information on parking location and
directions will be emailed to you in May. We will also mail you parking placards for your
vehicles. Please make sure the parking placard in visible in the front window of all buses/large
vans.
• Please inform your transportation company that Students/Chaperones need to be picked up from
the Grad Nite event before 3 a.m.
• It is imperative that one or two Chaperones from each school/organization exchange cell phone
numbers with your bus driver(s) for a smoother arrival and departure process.
• Please provide copies of all parking information (directions and maps) to your bus drivers once you
receive them.
• Please note that bus drivers are not permitted to attend Grad Nite.
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Event Departure
• At the end of the event, all Guests will exit at the Main Entrance and board the trams towards the
Mickey & Friends Parking Structure.
• ADA shuttles are available for Guests with mobility concerns.
• Please see a Disneyland® Resort Cast Member for questions and assistance locating your bus.
• For Students or schools/organizations who need to leave Grad Nite prior to 2 a.m., an Early
Release form is required (see page 23).
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Additional Information
Lost & Found
Students and Chaperones looking for lost items on the night of their Grad Nite event should check in
at Guest Relations located at Ariel’s Grotto. If following your Grad Nite you realize items were lost or
left in a locker, please contact Lost & Found at 714-817-2166.
Nonsmoking Policy
Grad Nite is a nonsmoking event. No one, regardless of age, will be allowed to smoke at any time
during the Grad Nite event inside the Park. Please note that vaping products and electronic cigarettes
are also prohibited. Please make sure to communicate this to your group. If Chaperones wish to
smoke, they will need to exit through the Main Entrance. Chaperones will need their admission ticket
to re-enter the Park.
Dietary Restrictions
Outside food and beverages are not allowed to be brought inside the Resort at the Grad Nite entry
point. Please leave all outside food and beverages behind. Vegetarian options are available at most
restaurants. Inquire at time of purchase. Kosher meals are available at select locations.
Wheelchairs
• Personal manual wheelchairs and Electric Convenience Vehicles (ECV) are permitted for this
event.
• We will have a limited amount of wheelchairs available at the Grad Nite entry point. We
encourage you to bring your own wheelchairs and ECVs. Disneyland® Resort regular wheelchairs
are available for rent by Students and Chaperones at Grad Nite. If you would like to request a
regular wheelchair, please visit the main entrance upon arrival to rent a wheelchair.
Early Release
• For Students who need to leave the private Grad Nite party prior to 2 a.m., an Early Release form is
required (see page 20). Pickup arrangements will have to be made by the school/organization and
parents. A Chaperone is required to escort the Student out of the Park to meet the parent.
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Additional Offerings & Opportunities
Grad Nite Merchandise
Be sure to earmark this special occasion with our graduation-themed merchandise created for the
class of 2015. Merchandise available while supplies last. Some restrictions may apply. Information is
subject to change without notice. Please Note: If paying with a debit/credit card, the student’s
identification card must match the name on the debit/credit card. Debit/credit cards from a parent/
guardian will not be accepted as a form of payment.
Disney Gift Card
The Disney Gift Card is a great way to enhance your students’ experience at Grad Nite. Disney Gift
Cards are convenient and can be used to purchase merchandise and much more throughout the
Resort. Gift cards can be loaded and reloaded with any amount starting from $5. The Disney Gift
Card also makes the perfect graduation gift. They are available online in $25, $50 and $100
denominations. Please visit disneygiftcard.com for more information about the Disney Gift Card
Program. To purchase gift cards for under $25 in large quantities, please call the Grad Nite
Office at 800-232-7980.
Disney PhotoPass® Service
Disney PhotoPass® Service presents Grads with a convenient way to capture treasured moments.
Using the latest digital equipment and Disney-engineered technology, photographers take photos of
Grads who then receive a Disney PhotoPass® Card that links all of their Grad Nite photos together
into one online account. Instead of waiting in line at the Theme Parks to view or pick up pictures,
Students can go online after the event at disneyphotopass.com to easily view, share and order
photos. You can get the same photo added to more than one card; just let the photographer know
and they’ll be happy to scan your photos onto multiple cards. Be sure to ask your Disney PhotoPass®
Cast Member for your commemorative Grad Nite 2015 Disney PhotoPass® Card, which you can use
throughout the day to gather all your memories!
Disney College and CareerStart Program
Whether you’re college bound or planning your next career step, opportunities for an experience
of a lifetime are waiting for you in the Disney College or CareerStart Programs at the Disneyland®
Resort. In either of these unique paid internship experiences, participants have the opportunity
to take classes, network with leaders of a world-renowned entertainment company and gain
transferable skills that will build and enhance their resume. Check out disneycollegeprogram.com
or disneycareerstart.com for more information and to apply!
Disney Auditions
Audition for a job that could make life after graduation a blast! Check out disneyauditions.com for
a chance to have the time of your life as a performer at one of our Theme Parks, Resorts or cruise
ships! As one of the largest live entertainment companies in the world, we cast both seasoned and
aspiring performers alike, so there is a spot for just about everyone!
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Disneyland® Resort Group Getaways Information
The Disneyland® Resort Group Getaways Department can assist your youth group with all your travel
needs. Air-fare, transportation, lodging, meals and other area attraction tickets can be booked for your
group of 10 or more rooms. Choose to stay with us in one of the Hotels of the Disneyland®
Resort and also enjoy the shopping and dining of the Downtown Disney® District.
Disney’s Grand Californian Hotel® & Spa reflects a residential style reminiscent of California
Craftsman architecture made popular during the Arts and Crafts movement of the late 19th and early
20th centuries. Situated in a Disney Theme Park, the hotel provides spectacular views and features
a private entrance to Disney California Adventure® Park. As part of your four-diamond experience,
Disney’s Grand Californian Hotel® & Spa offers a wide selection of restaurants, swimming pools and
Mandara Spa.
The original Disneyland® Hotel extends all the fun, magic and fantasy of the Disneyland® Park
experience. Just a few steps away from the Downtown Disney® District Monorail Station, many of its
Guest rooms have breathtaking views of the Monorail Pool & Slide and the Downtown Disney®
District. In addition to all the fun, Goofy’s Kitchen features an excellent dining experience to meet
your favorite Disney Characters.
Disney’s Paradise Pier® Hotel celebrates the carefree California lifestyle found in this 15-story
theme hotel overlooking the Paradise Pier district in Disney California Adventure® Park. With its newly
remodeled rooms and exceptional views of the Theme Park, Guests will discover the Paradise Pool
& Slide, great dining locations including Surf’s Up! Breakfast with Mickey & Friends, and all the
amenities of a Disney hotel in one convenient location.
Select Disneyland® Resort Good Neighbor Hotels are also available. These hotels are located in and
around the Anaheim and Southern California area.
Contact us or your travel provider today to start making your group’s travel arrangements for an
unforgettable Disneyland® Youth Programs experience.
Disneyland® Resort Group Getaways
Phone: 714-520-5004
Fax: 714-520-7096
Email: [email protected]
Mon–Fri 8 a.m.–5 p.m. PST Closed Sat / Sun & Holidays
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Quick Reference Contact Information
For general inquiries and questions regarding Early Releases, Dress Code, Prohibited Items, Arrival
Information, the Chaperone Information Website and Group Early Release forms:
Grad Nite Office 800-232-7980 Monday–Friday from 8:30 a.m.–4:30 p.m. Email: [email protected]
Closed Sat / Sun & Holidays
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For questions regarding contracts, ticket orders and ticket discrepancies:
Ticket Sales and Services 714-520-7053 Monday–Friday from 8:30 a.m.–4:30 p.m.
Fax: 714-520-7097
Closed Sat / Sun & Holidays
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If following your Grad Nite event, you realize items were lost or left in a locker, contact:
Guest Relations – Disneyland® Resort Lost & Found
714-817-2166
Available Daily – 10:30 a.m.–6 p.m.
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