The New Look of Dominick

Fall 2015
the
www.dominickcomfort.com
Norwalk: (203) 866-5836 • New Canaan: (203) 972-2806 • Darien: (203) 655-8255 • Westport: (203) 227-4848
From Our Family to Yours …
The New Look of Dominick
If you’ve recently visited our website or received an invoice from us, you might’ve
noticed a slight but significant difference: where it once said “Dominick Fuel,” it now
simply says “Dominick.” That’s because Dominick does much more than just deliver
fuel. As our new slogan states, we’re “Your One Call for Comfort,” offering state-ofthe-art home heating, cooling and plumbing services, plus a whole lot more.
Our huge selection of high-quality home comfort solutions includes:
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Clean, green Bioheat® fuel
Automatic delivery
Heating system installations, repairs and tune-ups
Air conditioning installations, repairs and
tune-ups
Indoor air quality systems like
humidifiers, electronic air cleaners
and UV lights
P-1 Unlimited Plumbing Contractor
services
Value-added service plans
Radiant heating
Free oil tank evaluations
at time of annual tune-up
Budget plans
Price protection
And more!
You can read about many of these services
in this issue of The Dominick Difference and find out
about all the rest online at our new web address,
www.dominickcomfort.com. (You’ll also notice that our website looks great
on your smartphone or tablet … check it out!) All of these changes — the new
logo, new services and mobile site — are about the same thing: our continued
commitment to your complete comfort and total satisfaction.
At Dominick, we don’t think you should have to keep separate phone numbers in
your contact list for fuel delivery, heating equipment, air conditioning, plumbing, and
indoor air quality services. Instead, just call the licensed experts at 203-866-5836.
You know us, you trust us. We’re Dominick, “Your One Call for Comfort.”
Sincerely,
The Dominick Family
Fire Safety Reminders
October 4-10 was Fire Prevention Week,
and at Dominick your comfort and safety
are always our first priority. That’s why we
offer 24-hour emergency services and
it’s why we’re providing you with this list
of fire extinguisher safety reminders, which
will help make sure you’re prepared to
protect your home and your family in
case of a fire.
QInstall fire extinguishers close to exits
and always keep your back to a clear
exit when you use the device, so you can
make a quick escape if the fire cannot
be controlled.
QPurchase multi-purpose portable fire
extinguishers that are large enough to
put out a small fire, but aren’t so heavy
that they’re hard to handle.
QRead the instructions that come with
the fire extinguisher and familiarize
yourself with all the necessary parts and
operating procedures.
QTo operate a fire extinguisher, remember
the word PASS:
–P
ull the pin; hold the extinguisher with
the nozzle pointing away from you; and
release the locking mechanism.
–A
im low; point the extinguisher at the
base of the fire.
– Squeeze the lever slowly and evenly.
– Sweep the nozzle from side-to-side.
QMost importantly, don’t try to be a hero.
In case of a fire, your first moves
should always be getting everyone out
of the home and calling 9-1-1.
Use a portable fire extinguisher
only when the fire is
confined to a small area
and isn’t growing, when
everyone else has exited
the building, when the fire
department has been called
or is being called, and if the
room isn’t filled with smoke.
If the room fills with smoke,
leave immediately.
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DominickComfort.com
Your Heating
Season Checklist
Fall has only just arrived, but you can tell winter is already
on its way. Will you be ready for it? To prepare your home
and your family for the upcoming season, make sure you
can cross all these items off your to-do list (if you haven’t
already taken care of them):
Test your heating system –
Before calling Dominick to report a heating
outage or no-heat emergency, make sure you’ve
tested your system. As much as we’d love to hear from
you, a few quick steps can help you avoid an unnecessary
service call. Check that the thermostat is in the “heat” or
“on” position, turn it up at least 10 degrees higher than
the room temperature, and listen carefully for your heating
equipment to switch on. The system might not start up
immediately, so please wait 10 minutes, then check if
warm air is coming out of the registers or baseboards. If it
isn’t, press the reset button on your burner’s relay once and
only once. If your heating system still doesn’t switch on,
call Dominick. We are always happy to help you.
Schedule your heating
system’s annual tune-up –
Preventive maintenance can improve your
system’s efficiency by up to five percent or more, protect
you against an untimely mid-season breakdown, and
extend the life span of your heating equipment.
Sign up for automatic
delivery and online billing –
Join the great deal of satisfied Dominick
customers who never have to call to schedule a delivery or
make a payment over the phone. Enjoy the convenience
and peace of mind of Dominick’s automatic delivery and
online account management services.
®
This past May, the National Oilheat Research Alliance (NORA) released
a congressional report titled “Developing a Renewable Biofuel Option
for the Home Heating Sector.” The report, which combines decades
of scientific research by leading experts, offers some big news for
Dominick customers. Perhaps most importantly, it shows that B2
Bioheat® fuel (the fuel in your tank, a blend of 2% biodiesel and
98% low-sulfur heating oil) produces lower greenhouse gas (GHG)
emissions than natural gas over 20 years. This is due primarily to the
fact that natural gas heating releases methane, a dangerous pollutant
that poses a far greater threat in terms of GHG emissions than the nearzero levels of carbon dioxide produced by Bioheat® fuel.
Enroll in a Heating
Service Plan or
Maintenance Savings Plan –
You’ll get a free annual tune-up, priority service, $50 in
Loyalty Credits, and parts and labor coverage or discounts
on a number of repairs and replacement parts, plus the
peace of mind that you and your family deserve.*
Another relevant fact detailed by the report is something we at
Dominick have been saying for years: Bioheat® fuel is completely
compatible with existing Oilheat systems and performs just as well
as, if not better than, unblended heating oil when it comes to heating
your home.
Keep a shovel handy –
During heavy snowfalls, Dominick’s trucks are
usually the last off the road and the first back
on it, but our drivers can’t complete their deliveries if
they can’t find your tank, so be sure your snow shovel is
accessible, please remember to clear a path to your tank
and mark your fill pipe, and most importantly, stay safe and
exercise caution this winter!
For the best possible clean heating combination, Dominick
recommends pairing our Bioheat® fuel with an ENERGY STAR®-rated
oil-fired furnace or boiler. We offer a wide range of high-efficiency
heating systems by leading brands like System 2000 and Thermo Pride,
and can help you secure a great deal on them with an AFC First Energy
Loan. Plus, we make sure everything is installed correctly and up to spec,
so you can enjoy maximum efficiency and savings.
If you need any assistance with any of the above
preparations, please do not hesitate to call Dominick at
203-866-5836. We’re here to help.
* Coverage varies between Service Plans and Maintenance Savings Plans.
Please call for details.
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It’s Official –
Bioheat Fuel
is Greener than
Natural Gas
The leaves may already be turning red outside,
but you’re always green with Dominick.
FALL 2015
IAQ IQ Test
Most people know that both spring and fall can wreak havoc on a
person’s allergies, but do you know where the pollen invading your
home in fall comes from, how it gets inside in the first place, or how
vent cleaning can improve your indoor air quality (IAQ)? Answer these
five quick questions and then check the upside-down answer key
below to determine your IAQ IQ!
1. H
ow does pollen get into the home?
A) Through open windows and doors B) On your shoes and clothes
C) Through heating and air conditioning vents D) All of these
2. T
rue or False: Today’s thermostats control temperature levels
inside the home as well as indoor air quality.
3. W
hich of the following fall-flowering plants growing in
Fairfield County is considered a severe allergen?
A) Goosetongue B) Fall Panic Grass C) Oldman D) Spiny Cockleburr
4. True or False: UV lights do not affect indoor air quality.
5. W
hich of the following indoor air quality
solutions is available from Dominick?
A) Humidifiers B) UV Lights
C) Electronic Air Cleaners D) All of these
Mildews
and Don’ts
Experiencing dry throat? Itchy eyes? Runny
nose? Headaches, dizziness and fatigue? These
symptoms are all signs of poor IAQ. Well-insulated
homes are a breeding ground for mildew, pollen,
mold, fungi, bacteria, viruses, dust and mites …
and homeowners often add to the problem with
cooking smoke, pet dander, beauty products,
household cleaners and more. Fortunately, you
can fight back against these pollutants and
improve your home’s IAQ by following these
simple do’s and don’ts.
Do
3Vacuum two
or more times
a week
3Dust regularly,
especially
around vents
3Change
your heating
equipment’s
air filters once
a month, if
needed
3Brush your
pets’ fur, daily if necessary
3Put a floor mat at every door to your home
3Institute a no-shoes policy
3Install a carbon monoxide detector
3 Have leaks repaired
3Call Dominick for an annual heating system
tune-up
3Ask us how to improve your indoor air quality
Don’t
ANSWER KEY
6 Allow smoking inside
6 Open windows on humid days and nights
6 Install carpets
6 Use air fresheners
6Try to remove lead
paint or asbestos
without professional
assistance
6Idle cars,
lawnmowers or
other engines in
the garage
6Over-water house
plants
6 Let trash accumulate
6Use harsh or
solvent-based
cleaners
5. Answer: D – As your indoor air quality specialist, Dominick offers all of these and more. We will help you breathe easier …
literally! To find out more, visit dominickcomfort.com or call 203-866-5836.
4. Answer: False, germicidal UV lamps and lights kill organisms that can grow on the indoor coil of your heating system, such as
mold and bacteria. This offers the added benefit of improving overall system performance as well.
3. Answer: C – Also known as Artemisia absinthium, the Oldman is a severe allergen that
pollinates from summer to fall. Goosetongue and Spiny Cockleburr are considered moderate
allergens, while Fall Panic Grass, despite its name, is considered a mild allergen.
2. Answer: True, today’s thermostats can be used to adjust temperature and humidity levels.
Humidity is a major component of indoor air quality, as air that is too moist can produce
molds and fungus, while air that is too dry can cause itchy throats and dry skin.
1. Answer: D – Windows, doors, shoes, clothes, and vents all invite pollen into your home.
Keeping doors and windows closed, vents clean, and shoes off will significantly reduce the
presence of pollen and other irritants inside your home.
How’d You Do?
5/5 – Germicidal Genius
4/5 – Indoor Intellectual
3/5 – Seasonal Smarty
2/5 – Is it stuffy in here?
1/5 – Dust off the books
Norwalk: (203) 866-5836 • New Canaan: (203) 972-2806 • Darien: (203) 655-8255 • Westport: (203) 227-4848
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Beautified Bathrooms on a Budget
Think a hot shower feels nice after a long commute
through the cold? Well it feels even better when taken
with an updated showerhead in a bathroom adorned
with beautiful new fixtures. You might be amazed to find
how even little touches like new faucets can elevate
a bathroom’s décor and comfort level.
At Dominick, we install a wide range of bathroom
fixtures, including faucets and showerheads, and
complete these updates extremely quickly, so you’ll
be enjoying the new look and feel of your bathroom in
no time at all.
Of course, if you’re interested in converting your
bathroom into an in-home spa retreat, we can provide
some assistance there too. In addition to faucet and
showerhead installations and repairs, Dominick installs
sinks, toilets, shower bases and bathtubs. Plus, all
of these installation services can be yours at 10%
off with the Dominick Plumbing Discount.
116 South Main Street
P.O. Box 549
South Norwalk, CT 06856
Sign up for any service plan
and automatic delivery, and
Dominick will give you a 10%
parts and labor discount on
any of our plumbing services:
• Water leak search • Water
line repair • Faucet installation
and repair • Sink installation and repair • Toilet
installation and repair • Shower/bath installation
and repair • Whole-house water filters • Light
and heavy drain blockage clearing • Sump
pumps • Code violation corrections • And more!
Dominick
Plumbing
Discount
If you’re already signed up for a service
plan and automatic delivery, this discount is
already yours. If not, call today to experience
the savings and the peace of mind that only
Dominick can provide.
BBB
ACCREDITED
BUSINESS
Norwalk: (203) 866-5836
New Canaan: (203) 972-2806
Darien: (203) 655-8255
Westport: (203) 227-4848
www.dominickcomfort.com
License CT #S1 389801
Plumbing License CT #P1 0286892
HOD #498
Contest
Corner
Every Dog Has Its Day Contest
Some have even more than one. Just ask our best friend, Bear. If you’re
feeling lucky, head over to DominickComfort.com/Contest and complete
the form on the page. Once you click “Submit,” your name will be
The winner of our Spring 2015
entered into a random drawing to win a $100 credit toward
Jumble Contest is Tom Reynolds.
any Dominick service. The winner will be announced on
For correctly answering “Efficiently,”
our Facebook page (Facebook.com/DominickFuelInc) and
“Plumbing” and “Enroll,” Tom
in the next issue of The Dominick Difference. All you’ll need is
received a $100 credit to be used
a little bit of luck and an Internet connection. Speaking of which,
toward any Dominick service.
while you’re online, be sure to register your Dominick account
by
clicking “Account Login” and completing the New User
Congratulations, Tom!
Registration if you haven’t done so already. You’ll be able to view
For your chance to win,
your balance, enroll in a budget plan, price protection or service
plan,
and request a delivery or service — all from your computer,
enter our New Contest!
with no luck required! Now that’s a doggone deal!
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Norwalk: (203) 866-5836 • New Canaan: (203) 972-2806 • Darien: (203) 655-8255 • Westport: (203) 227-4848