Cabinetry Specifications

Cabinetry Specifications
May 2015
Prelude
P
MBCI Canada Customer Service Phone: 1.855.722.2152
ASM phone:___________________________________
ASM email: ___________________________________
Product photography and illustrations have been reproduced as accurately as printing technologies permit. To ensure
highest satisfaction, we strongly recommend you view an actual sample for best color, wood grain and finish representation.
2015-04/CNV/5M
MAY 2015
MBCI Customer Service Fax: 1.877.333.7122
ASM name: ___________________________________
Item 10-7081-9960
PRELUDE SERIES: CABINETRY SPECIFICATIONS Diamond® Prelude™, a division of
MasterBrand Cabinets, Inc.
MBCI Customer Service Operating Hours:
Mon-Fri, 7:30am-8:00pm EST
Sat, 9:00am-1:00pm EST
MBCI U.S. Customer Service Phone: 1.800.766.1126
Series
P
These Lowe’s Designers have been chosen for their
dedication and loyalty to Diamond’s Prelude Series ...
NORTHEAST
SOUTH
CARMELA RISOLA
#2372 – Saugus, MA
Carmela could sell any cabinet line she chooses
with the knowledge she has, but chooses to sell
Diamond for its finish, strength, and vendor support.
She knows she can close sales in Diamond with the
finish combinations, strength, and vendor support she
receives. With Diamond succeeding as a professional
designer and salesperson is that much easier. Carmela
we thank you for your continued support.
WENDY ROMANYSZYN
#2639 – Tampa, FL
BILL HERMAN
#645 – Rochester, NY
Bill has not always been a Prelude advocate, however
has begun seeing the benefits of Diamond Prelude.
He firmly believes in the value of Prelude, not only the
price range, but also the quality. When asked by a
customer for a recommendation, Bill ALWAYS says
Prelude. When a customer comes in with another
brand in mind, Bill always asks the customer if they
would allow him to point out the value of Diamond
Prelude. With Bill’s long tenure in designing, and his
true belief in Prelude, he has been very successful in
converting customers to Diamond Prelude. Bill we
thank you for your loyalty to Prelude.
CENTRAL
ASHLEY WESTERFIELD
#635 – Indianapolis, IN
Wendy’s commitment to giving her customers the best
designs with the most value, leads her to Prelude time
and time again. Her success in creating beautiful
kitchens in Prelude is clearly shown through her loyal
repeat customers and referrals. Her creativity shines
through with her ability to take full advantage of all of
Prelude’s design capabilities when creating the prefect
kitchen. Thank you Wendy for all of your support and
a fantastic year!
SUSAN MORRIS
#2204 – Athens, GA
Susan has become a great asset for Prelude due
to her ability to connect with her customers needs
on a project. She understands that Prelude gives
her flexibility in color, door style and pricing to meet
their wants and budget concerns to close the sale.
She also knows how to go after some of the larger
contractor business such as apartment remodels. She
manages her projects well and retains customers for
repeat business. We thank Susan for her dedication
and support of Prelude.
WEST
SHANNON TESTERMAN
#2334 – Turlock, CA
Ashley has been a top designer at Lowe’s for over a
decade. Ashley has found great value in the Prelude
line, in which she offers that value to her repeat
customers and contractors. The large standard color
offering and construction options make it easy for
her to get customers exactly what they want. This
successful approach has led Ashley to the top of the
region in sales. Congratulations to Ashley for being a
top Prelude designer!
Shannon has been designing kitchens for 18
years, and her customers depend on Shannon’s
expert advice and design capability. Shannon feels
comfortable telling her customers that they can
depend on Diamond Prelude having the best quality,
best construction, best cost and best customer
support. She also loves the capability to easily move
between Prelude and Reflections designs, giving her
great flexibility to offer her customers. Congratulations
Shannon! Thank you for all your support!
LARRY FEEBACK
#1156 – Chesterfield, MI
LAURA BONNEAU
#2512 – Wasilla, AK
Larry’s commitment to customer satisfaction is the
key to his success. He educates customers on the
construction, door style and finish variety offered by
each vendor, and unanimously Diamond proves to
be the best value in the showroom. With 17 years
of experience in kitchen and bath design, Larry can
confidently design Prelude in homes knowing that he
provides the highest quality cabinets and customer
service available. Congratulations to Larry for being a
top Prelude designer, and thank you for your continued
support and dedication to Diamond cabinetry!
Laura has been a Cabinet Specialist for less than a
year at Lowe’s in Wasilla, Alaska. She has quickly
become one of the top designers in the West,
because of her eye for design and her detailed order
management style. Her willingness to carefully listen
to customer’s needs; ensures they receive their dream
kitchen at the end of each project. Laura leads with
Diamond cabinetry, because she can count on fast
lead times and consistent quality for her customer’s.
We could not ask for a better Diamond advocate in the
Alaska market!
CANADA
HARPREET BHATIA
#2631 – Brampton, ON
Harpreet is a well experienced Sales Specialist for Lowe’s and is knowledgeable about what they have to offer to their
customers. She appreciates the wide spectrum of finish options, doorstyle selection, versatility and organizational options
offered through our Prelude line. When meeting with her customers she is continuously focused on offering them what she
believes is the best brand Lowe’s has to offer. She continues to push the Prelude brand guaranteeing ultimate customer
satisfaction through product selection, quality, functionality and lifetime warranty offered at a value price. Thanks for all of your
hard work and dedication Harpreet!
DIAMOND CUSTOMER SERVICE
Here to Help
MBCI U.S. Customer Service Phone: MBCI Canada Customer Service Phone: MBCI Customer Service Fax: MBCI Customer Service Operating Hours:
1.800.766.1126
1.855.722.2152
1.877.333.7122
Mon-Fri, 7:30am-8:00pm EST
Sat, 9:00am-1:00pm EST
Take Two: Please take two telephone numbers for your consumer when processing the fields in
‘‘Design Information.’’ This will help our home delivery agent effectively contact your consumer when
scheduling delivery.
Always Enter E-Mail: In 20-20 ‘‘Design Information,’’ enter your consumer’s e-mail address (or
you can enter your own e-mail address) to receive a series of e-mail communications from Diamond
Customer Service that cover topics including:
• What to expect during your purchase
• Estimated delivery information
• Order production status
• Shipment confirmation
http://tracker.diamondatlowes.com/Designer: Obtain order status information anytime. Always
available - access through LowesNet.
Lead Time: Our goal is to ship from our manufacturing facility within three to four weeks of order.
Typically, add one week for home delivery.
Future Hold is available. If your consumer is ready to purchase, but is not ready to receive product,
we will hold your order for up to 150 days. Call Diamond Customer Service when placing the order,
note your PO# and the date the consumer would like to receive product. The order will be held and
processed through our manufacturing facility in accordance with requested delivery date.
Order Cut-Off: Orders are processed daily, Monday through Friday, except holidays.
Order Acknowledgments: Faxed to you one hour after order has been processed and accepted.
You have 24 hours to make changes to your order without penalty.
Open Order Reports: Faxed to your store every Saturday and Wednesday morning. These reports list
all open orders in our system, the date LTL and FedEx orders are scheduled to leave the manufacturing
facility, the carrier and the date range fleet or home delivery orders are expected to arrive at your store
or the delivery agent. A firm delivery date will be added when an appointment is made with your store or
the delivery agent.
WALL CABINETS
WALL REFRIGERATOR OPTIONS
CABINET NOMENCLATURE
W361824
Cabinet Depth
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Cabinet Type
Cabinet Width
A
Cabinet Height
The cabinets listed below, and in the following pages, represent a sampling of our most popular
cabinets. See your kitchen and bath designer for our full-line of cabinets and their specifications.
Here are some things to keep in mind when choosing your cabinets:
For Single Door Cabinets, specify L or R hinging.
All Standard Base Cabinets are available in square door styles only.
Vanity Utility Cabinets and Linen Closet Cabinets have the option for top door arch and bottom door
square if specified.
Standard Depths and Heights (unless otherwise noted):
Wall Cabinet Depth is 12".
Base Cabinet Depth is 24", Height 34 1/2".
Tall Cabinet Depth is 12" or 24".
Office Cabinet Depth is 21", Height 28 1/2".
Vanity Cabinet Depth is 18" or 21", Height 32" or 34 1/2".
B
A Wall Refrigerator
B Wall Refrigerator w/Shelf
W****24
W****24
WALL THREE DRAWER
B
A
A Wall Three Drawer Single Door
W3D15** L or R
W3D18** L or R
B
Wall Three Drawer Double Door
W3D24** L or R
W3D24**
TIP: Great for plastics container storage. Store bowls above and organize lids in drawers below.
MULLION SPECIALTY DOORS
WALL CORNER OPTIONS
B
A
Mullion Arch
Mullion Square
CUT FOR GLASS SPECIALTY DOORS
C
D
A Wall Corner
B Diagonal Wall
C Easy Reach Wall Corner
D Asymmetrical Easy Reach Wall Corner
Cut for Glass Arch
WC**** L or R
DW****** L or R
ER** L or R
ER****** L or R
Cut for Glass Square
WALL LAZY SUSANS
WALL SINGLE DOORS
A
A
A Wall Single Door
W9** L or R
W12** L or R
W15** L or R
W18** L or R
W21** L or R
W24** L or R
A Diagonal Wall w/Lazy Susan
DW**2424LS L or R DW**2424S L or R
WALL END OPTIONS
WALL DOUBLE DOORS
A
A
A Wall Double Door
B Wall Double Door
B
W21**
W27**
W24**
W30**
W39**
W45**
W42**
W33**
W36**
W48**
B
C
D
A Wall End Cabinet
B Wall End Cabinet
C Wall Transition Cabinet
WEC12** L or R
WEC12**D
WTC1230**
WTC1236**
WTC1239**
WTC1242**
D Wall Message Center
WMC12** L or R
Note: The number of shelves varies with the height. The number of drawers varies with the width. This represents a portion of the entire line. See your kitchen designer for the full line offering.
1
WALL & BASE CABINETS
WALL END OPTIONS
RACKS & SHELVES
A
B
A Wine Glass Holder
B Exterior Shelves
A
A Wall Quarter Round End Shelves, Square Top & Bottom Panels
WGH**
ES1248
WQRES6**STSB
ORGANIZERS
WALL MICROWAVE CABINETS
A
A Wall Organizer
WO**
WALL WOOD HOODS*
A
A Wall Microwave Double Door Cabinet MW**36
DIVIDERS & ORGANIZERS
A
CTDK
PDOPOSTS
CUTLERY DIVIDERS, WALL CORNER CABINETS,
WALL APPLIANCE GARAGE DOOR, & SPICE DRAWERS
A
B
A
B
A Tray Divider Kit
B Pegged Dish Organizer
PDO
WHCA**
WHCS**
TWH**
BASE SHELF CABINETS
D
C
B
C
A Wood Hood Canopy Arched
B Wood Hood Canopy Square
C Tapered Wood Hood
*Wood hoods do not come with blower kits, order separately.
A
E
F
G
A Cutlery Insert Wood Organizer
B Wood Tiered Cutlery Divider Drawer
C Cooking Utensil Divider
D Corner Door
E Wall Appliance Garage Door
WAGD** L or R
F Base Spice Cabinet w/Drawers
G Wall Spice Drawer
CIW**
WTCD**
CUDD**
CD**** L or R
WAGD24
BSD6
WSD**
B
A Full Height Door Base Cabinet
B Base Cabinet
B**FH L or R
B** L or R
B**FH
B**
B**CIW L or R
B**WTCD L or R
B24CIW
B24WTCD
B**RT L or R
B**RT
BASE ORGANIZER CABINETS
WALL/BASE PULLOUT STORAGE
A
A
B
C
B
A Base w/Cutlery Insert Wood Organizer
B Base w/Wood Tiered Cutlery Divider Drawer
D
A Base Pantry Pullout
B Base Box Column Pullout
C Wall Box Column Pullout
D Wall Spice Pullout
WSP9**
BPP**
BBCPO*OL
WBCPO*30OL
WSP12**
BASE WITH ROLL TRAYS
WALL CHINA & WINE CABINETS
A
A
B
C
A Wall China Display
B Wall Wine Rack
C Wall Wine Cubby
D Wine Storage Cabinet
D
WCD**15
WNR****
W6**
WSC1818**
A Base w/Roll Trays
(Accommodates up to 2 extra roll trays.*)
Note: The number of shelves varies with the height. The number of drawers varies with the width. This represents a portion of the entire line. See your kitchen designer for the full line offering.
2 | SPECIFICATIONS
BASE CABINETS
BASE ORGANIZER WITH ROLL TRAYS
A
BASE CORNER OPTIONS
C
B
A
D
B
C
A Base Corner
B Base Easy Reach
C Asymmetrical Base Easy Reach
E
F
H
G
I
A Base w/Cutlery Insert Wood Organizer and Roll Trays
B**RTCIW L or R
(Accommodates up to 2 extra roll trays.*)
B Base w/Wood Tiered Cutlery Divider Drawer and Roll Trays B**RTWTCD L or R
C Base Pots and Pans Pullout
BPPP24 L or R
D Pots & Pans Organizer Base w/Drawer
B24PS L or R
E Base w/Tray Divider
F Base Full Height w/Tray Divider
G Base w/Rollout Tray Divider
H Two Drawer Base w/Roll Tray
I Two Drawer Base w/Roll Trays and Pegged Dish Organizer
BASE LAZY SUSANS
B24RTCIW
B24RTWTCD
BPPP**
B**PS
TD** L or R
TD**FH L or R
B**TDRO L or R
2DB**RT
2DB36RTPDO
A
BASE SUPERCABINET™
A
E
B
C
A Sink Base SuperCabinet™ w/Tiltout Trays
B 36” SuperCabinet™
C 30” SuperCabinet™
BC** L or R
BER** L or R
BER**** L or R
SB**STS
BSC36***
BSC30**
B
C
D
G
F
A Base Lazy Susan Corner w/Full Height Center Hinged Door
B Diagonal Base w/Full Height Door and Lazy Susan
C Diagonal Base w/Full Height Door & Super Lazy Susan
D Asymmetrical Super Lazy Susan
E Super Lazy Susan F Solid Wood Super Lazy Susan
G Asymmetrical Solid Wood Super Lazy Susan
BLS36 L or R
DAB36S L or R
DAB36SLS L or R
SLS**** L or R
SLS** L or R
SLSW** L or R
SLSW**** L or R
DRAWER BASE CABINETS
SINK BASES
A
A
B
C
B
E
D
C
A Sink Base
SB** L or R
B Sink Base w/Tiltout Trays
C Country Sink Base
SB**
SB**ST
CNTYSB**
2DB**
2DB36PDO
3DB**
4DB**
4DB**CIW
BASE WASTE CABINETS
CORNER SINK BASES
A
A Angled Corner Sink Base
A Two Drawer Base
B Two Drawer Base w/Pegged Dish Organizer
C Three Drawer Base
D Four Drawer Base
E Four Drawer Base w/Cutlery Insert Wood Organizer
ACS** L or R
ACS42
A
B
A Base Wastebasket
B Base Wastebasket Full Height BWB**
BWB**FH
Note: The number of shelves varies with the height. The number of drawers varies with the width. This represents a portion of the entire line. See your kitchen designer for the full line offering.
3
B A S E , TA L L , O F F I C E & V A N I T Y C A B I N E T S
ROLL TRAY KITS
PANTRIES
A
A Roll Tray Kit
RT****SP
RT****FXB
A
BASE END OPTIONS
A Utility w/Roll Trays U****24RT L or R
U****24RT
TALL OVEN & MICROWAVE CABINETS
A
B
C
A Base Wine Cubby (Holds 5 bottles.)
B Base End Cabinet
C Base Transition Cabinet
BWC6
BEC24
BTC12**
A
B
A Single Oven Cabinet
B Double Oven Cabinet BASE OVEN & MICROWAVE CABINETS
OCS****24
OCD****24
WALL BOOKCASES
A
B
A Base Oven Cabinet
B Base Microwave Cabinet w/Drawer
BO**
BMWD**34
BASE / TALL / VANITY ACCESSORIES
A
B
A Wall Bookcase w/Furniture Valence
B Wall Bookcase w/Straight Valance
B
A
BASE OFFICE FURNITURE
C
A Base Pan Storage
B CabMat™
CABMAT**
C Tiltout Tray W****BCFV
W****BCVV
BPS**
CABMATV**
TOT**
A
B
C
A Desk Door Drawer Base
DDO**29** L or R
B Desk Drawer Base
C Desk File Drawer Base
TALL UTILITY CABINETS
DDO**29**
DDR**2921
DFD**2921
FURNITURE DRAWERS
A
B
A Furniture Drawer Window Bench
B Under Counter Drawer
FDWB**1824
UCD****
A
A Utility Cabinets
U****** L or R
U******
VANITY BASE CABINETS
A
B
C
A Vanity Drawer Base
VDB****18
B Vanity Base w/Drawer
VB****18 L or R
VB****21 L or R
C Vanity Four Drawer Base
Note: The number of shelves varies with the height. The number of drawers varies with the width. This represents a portion of the entire line. See your kitchen designer for the full line offering.
4 | SPECIFICATIONS
VDB****21
VB******
4VDB******
VANITY CABINETS / MOULDINGS
VANITY SINK BASES
A
VANITY UTILITY
24" and 30" width
B
36" width
42" and 48" width
A
A Vanity Utility C
WALL CABINETS & VANITY MIRROR
36" and 42” width
D
VU188421 L or R
48" width
57”/60” width
A
C
B
D
A Vanity Wall Cabinet
W**306 L or R
B Vanity Wall Towel Bar
C Vanity Mirror
D Vanity Wall Mirror
VWM**30 L or R
W24306
VWTB24
VM**35
VWM**30
MEDICINE CABINETS
E
A Vanity Sink Drawer Base w/Six Drawers
B Vanity Sink Drawer Base
VSD******FP DL or DR
C Vanity Sink Three Drawer Base
D Vanity Sink Drawer Base
2VSD******
2VSD******FP
E Vanity Sink Base w/False Panels
VSB****18 L or R
VSB****21 L or R
6VSD******FP
VSD******FP
VS3D******
2VSD57/60****FP
VSB****18
VSB****21
A
A Single Door Medicine Cabinet
MC16
CROWN MOULDINGS
VANITY SPECIAL
A
C
B
D
A
A Special Size Vanity
MV183216 L or R
LINEN CLOSETS
E
J
A
A Linen Closet
B Linen Closet w/Removable Hamper
B
LC188421 L or R
LCRH188421 L or R
G
F
K
L
M
A Classic Tall Crown
B Cornice Tall Crown
C Cove Crown
D Insert Crown
E Large Shaker Crown
F Large Straight Angle Crown
G Medium Straight Angle Crown
H Straight Angle Crown
I Small Cove Crown Moulding
J Shaker Crown
K Small Crown
L Solid Wood Crown
MSolid Wood Large Crown
N Solid Wood Tall Crown
H
I
N
CLTCROWN8
COTCROWN8
COVECROWN8
INSCROWN8
LSHAKER8
LSACROWN8
MSACROWN8
SACROWN8
SMCOVECROWN8
SHKRCRM8
SCM8
SWCRM8
SWLCRM8
SWTCRM8
Note: The number of shelves varies with the height. The number of drawers varies with the width. This represents a portion of the entire line. See your kitchen designer for the full line offering.
5
MOULDINGS / VALANCES / ACCESSORIES
CROWN MOULDINGS
LIGHT RAILS
A
O
P
OSolid Wood Victorian Crown
P Tall Crown
SWVCRM8
MTCROWN8
B
C
D
E
A Cap Moulding
B Light Baffle-Square
C Light Rail Moulding
D Small Light Rail Moulding
E Valley Forge Moulding
CAPM
LB2
LRM
SMLR
VFR8
STARTER MOULDINGS
CORNER MOULDINGS
A
A
B
C
ASoffit Filler Moulding
B Starter Moulding
C Starter Moulding-Shaker
SFM8
STR8
STRS8
B
C
D
E
A Inside Corner
B Outside Corner
C Outside Corner 135˚
D Quarter Round
E Shoe-Convex Inside Corner
ICM8
OCM8
OC135
QRM
SHM8
VALANCES
B
A
MOULDING INSERTS
C
A
B
C
D
A Dentil
B Egg & Dart
C Mission Insert
D Rope
DE8
EGD8
JMISINSERTM
RPM8
D
A Arched Valance
B Furniture Valance C Raised Panel Arch Valance
D Straight Valance AV**
FV**
JRPV**
VV**
DECORATIVE OVERLAYS
ACCENT MOULDINGS
A
A Acanthus Overlay
B
A
G
C
I
H
E
D
F
J
DECORATIVE ORNAMENTS
Backs:
Fluted
K
A Cabinet Panel Edge
B Countertop Edge-Traditional
C Flat Scribe
DLibrary
E Mirror Frame
F Ogee Edge
G Single Bead Edge
H Small Scribe
I Soffit Trim J Triple Bead Edge
K Triple Bead Pilaster
CPE8
TCM8
SM8
LBRM
WMF8
OGEEM
SBE8
SSM8
TSTM
TBEM
TBP8
ACOVLY
Beaded
A
B
C
A Corner Rosette-Fluted
Beaded
B Mission Rosette
C Mission Tile
FFRC3X3
BFRC3X3
ROSETTEMIS
JTILEMISSION
DECORATIVE CORBELS & SHELF SUPPORTS
TOE MOULDINGS
A
A
B
C
A Baseboard
B Baseboard-Shaker
C Toeboard
TB8LAM18
TB8WD14
D Toekick Cap D
BBM8
BBMSH8
TB8LAM12
A
B
C
D
E
F
G
H
B
C
D
E
F
9” Art Corbel
13” Large Corbel
Mission Corbel
Olde World Corbel
Scroll Corbel
Arts & Crafts Bracket
Arts & Crafts Open Corbel
Snack Bar Support
TKC
Note: The number of shelves varies with the height. The number of drawers varies with the width. This represents a portion of the entire line. See your kitchen designer for the full line offering.
6 | SPECIFICATIONS
G
H
CORBELART9
LGCORBEL
CORBELMIS*
CORBELOWD5
CORBELSCR*
JBRACKETART
JCORBELARTO
SBS
ACCESSORIES
DECORATIVE SUPPORTS
A
L
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
B
C
M
D
LIGHTING AND LIGHTING ACCESSORIES
F
E
N
Bar Leg, 2-Sided
Bar Leg, 4-Sided
English Bar Column
English Island Column
Island Leg, 2-Sided
Island Leg, 4-Sided
Metropolitan Bar Column
Metropolitan Island Column
Mission Leg
Reed Leg
Spool Leg
Craftsman Foot
Tapered Leg
Large Square Foot
Tulip Foot
Lille Foot
Toekick Tulip Foot
End Split Turning
Reed Split Turning
Spool Split Turning
O
G
H
P
I
J
Q
A
K
R
S
B
C
D
T
2SBARLEG
4SBARLEG
ENGBARCOLUMN
ENGISLCOLUMN
2SISLLEG
4SISLLEG
METBARCOLUMN
METISLCOLUMN
DLEGMISSION
RDLEG
SPLEG
JCRAFTFOOT
TAPLG
LGSQFOOT
TLFOOT
LIFOOT
TKTLFOOT
SPTRINGEND
SPTRINGREED96
SPTRINGSPOOL96
E
F
G
H
K
L
I
J
M
A LED Puck Lighting - Standard
PUCK18CW
B LED Puck Lighting - High Definition
PUCK24CW
C LED Flexible Strip
FLEX**CW
D LED Rigid Strip
RIGID**CW
E Battery Powered Drawer Strip
F Standard Driver
STAND**64
STAND**3012
G AC Dimmable Drivers (Daybreak)
H Infared Light Switch
I Power Extension Cable
J Flex Driver Connection Lead
K Flex Inner Connections
CONNFLXCRN50
LEADFLXIC500
L Rigid Driver Connection Cable
MRigid Inter Connections
CABLRGCRN30
CABLRIGIC300
N Rigid Strip End Cap
N
PUCK18WW
PUCK24WW
FLEX**WW
RIGID**WW
BATT30
STAND121512
STAND242012
DIMM**1512
IR1224
CABL2500
LEADDFLX2500
LEADFLXIC1500
CABLRIDG2500
LEADRIC1500
ENDRIG
Note: The number of shelves varies with the height. The number of drawers varies with the width. This represents a portion of the entire line. See your kitchen designer for the full line offering.
7
These Lowe’s Designers have been chosen for their
dedication and loyalty to Diamond’s Prelude Series ...
NORTHEAST
SOUTH
CARMELA RISOLA
#2372 – Saugus, MA
Carmela could sell any cabinet line she chooses
with the knowledge she has, but chooses to sell
Diamond for its finish, strength, and vendor support.
She knows she can close sales in Diamond with the
finish combinations, strength, and vendor support she
receives. With Diamond succeeding as a professional
designer and salesperson is that much easier. Carmela
we thank you for your continued support.
WENDY ROMANYSZYN
#2639 – Tampa, FL
BILL HERMAN
#645 – Rochester, NY
Bill has not always been a Prelude advocate, however
has begun seeing the benefits of Diamond Prelude.
He firmly believes in the value of Prelude, not only the
price range, but also the quality. When asked by a
customer for a recommendation, Bill ALWAYS says
Prelude. When a customer comes in with another
brand in mind, Bill always asks the customer if they
would allow him to point out the value of Diamond
Prelude. With Bill’s long tenure in designing, and his
true belief in Prelude, he has been very successful in
converting customers to Diamond Prelude. Bill we
thank you for your loyalty to Prelude.
CENTRAL
ASHLEY WESTERFIELD
#635 – Indianapolis, IN
Wendy’s commitment to giving her customers the best
designs with the most value, leads her to Prelude time
and time again. Her success in creating beautiful
kitchens in Prelude is clearly shown through her loyal
repeat customers and referrals. Her creativity shines
through with her ability to take full advantage of all of
Prelude’s design capabilities when creating the prefect
kitchen. Thank you Wendy for all of your support and
a fantastic year!
SUSAN MORRIS
#2204 – Athens, GA
Susan has become a great asset for Prelude due
to her ability to connect with her customers needs
on a project. She understands that Prelude gives
her flexibility in color, door style and pricing to meet
their wants and budget concerns to close the sale.
She also knows how to go after some of the larger
contractor business such as apartment remodels. She
manages her projects well and retains customers for
repeat business. We thank Susan for her dedication
and support of Prelude.
WEST
SHANNON TESTERMAN
#2334 – Turlock, CA
Ashley has been a top designer at Lowe’s for over a
decade. Ashley has found great value in the Prelude
line, in which she offers that value to her repeat
customers and contractors. The large standard color
offering and construction options make it easy for
her to get customers exactly what they want. This
successful approach has led Ashley to the top of the
region in sales. Congratulations to Ashley for being a
top Prelude designer!
Shannon has been designing kitchens for 18
years, and her customers depend on Shannon’s
expert advice and design capability. Shannon feels
comfortable telling her customers that they can
depend on Diamond Prelude having the best quality,
best construction, best cost and best customer
support. She also loves the capability to easily move
between Prelude and Reflections designs, giving her
great flexibility to offer her customers. Congratulations
Shannon! Thank you for all your support!
LARRY FEEBACK
#1156 – Chesterfield, MI
LAURA BONNEAU
#2512 – Wasilla, AK
Larry’s commitment to customer satisfaction is the
key to his success. He educates customers on the
construction, door style and finish variety offered by
each vendor, and unanimously Diamond proves to
be the best value in the showroom. With 17 years
of experience in kitchen and bath design, Larry can
confidently design Prelude in homes knowing that he
provides the highest quality cabinets and customer
service available. Congratulations to Larry for being a
top Prelude designer, and thank you for your continued
support and dedication to Diamond cabinetry!
Laura has been a Cabinet Specialist for less than a
year at Lowe’s in Wasilla, Alaska. She has quickly
become one of the top designers in the West,
because of her eye for design and her detailed order
management style. Her willingness to carefully listen
to customer’s needs; ensures they receive their dream
kitchen at the end of each project. Laura leads with
Diamond cabinetry, because she can count on fast
lead times and consistent quality for her customer’s.
We could not ask for a better Diamond advocate in the
Alaska market!
CANADA
HARPREET BHATIA
#2631 – Brampton, ON
Harpreet is a well experienced Sales Specialist for Lowe’s and is knowledgeable about what they have to offer to their
customers. She appreciates the wide spectrum of finish options, doorstyle selection, versatility and organizational options
offered through our Prelude line. When meeting with her customers she is continuously focused on offering them what she
believes is the best brand Lowe’s has to offer. She continues to push the Prelude brand guaranteeing ultimate customer
satisfaction through product selection, quality, functionality and lifetime warranty offered at a value price. Thanks for all of your
hard work and dedication Harpreet!
DIAMOND CUSTOMER SERVICE
Here to Help
MBCI U.S. Customer Service Phone: MBCI Canada Customer Service Phone: MBCI Customer Service Fax: MBCI Customer Service Operating Hours:
1.800.766.1126
1.855.722.2152
1.877.333.7122
Mon-Fri, 7:30am-8:00pm EST
Sat, 9:00am-1:00pm EST
Take Two: Please take two telephone numbers for your consumer when processing the fields in
‘‘Design Information.’’ This will help our home delivery agent effectively contact your consumer when
scheduling delivery.
Always Enter E-Mail: In 20-20 ‘‘Design Information,’’ enter your consumer’s e-mail address (or
you can enter your own e-mail address) to receive a series of e-mail communications from Diamond
Customer Service that cover topics including:
• What to expect during your purchase
• Estimated delivery information
• Order production status
• Shipment confirmation
http://tracker.diamondatlowes.com/Designer: Obtain order status information anytime. Always
available - access through LowesNet.
Lead Time: Our goal is to ship from our manufacturing facility within three to four weeks of order.
Typically, add one week for home delivery.
Future Hold is available. If your consumer is ready to purchase, but is not ready to receive product,
we will hold your order for up to 150 days. Call Diamond Customer Service when placing the order,
note your PO# and the date the consumer would like to receive product. The order will be held and
processed through our manufacturing facility in accordance with requested delivery date.
Order Cut-Off: Orders are processed daily, Monday through Friday, except holidays.
Order Acknowledgments: Faxed to you one hour after order has been processed and accepted.
You have 24 hours to make changes to your order without penalty.
Open Order Reports: Faxed to your store every Saturday and Wednesday morning. These reports list
all open orders in our system, the date LTL and FedEx orders are scheduled to leave the manufacturing
facility, the carrier and the date range fleet or home delivery orders are expected to arrive at your store
or the delivery agent. A firm delivery date will be added when an appointment is made with your store or
the delivery agent.
Cabinetry Specifications
May 2015
Prelude
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MBCI Canada Customer Service Phone: 1.855.722.2152
ASM phone:___________________________________
ASM email: ___________________________________
Product photography and illustrations have been reproduced as accurately as printing technologies permit. To ensure
highest satisfaction, we strongly recommend you view an actual sample for best color, wood grain and finish representation.
2015-04/CNV/5M
MAY 2015
MBCI Customer Service Fax: 1.877.333.7122
ASM name: ___________________________________
Item 10-7081-9960
PRELUDE SERIES: CABINETRY SPECIFICATIONS Diamond® Prelude™, a division of
MasterBrand Cabinets, Inc.
MBCI Customer Service Operating Hours:
Mon-Fri, 7:30am-8:00pm EST
Sat, 9:00am-1:00pm EST
MBCI U.S. Customer Service Phone: 1.800.766.1126
Series
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