July 2008 - CSM America

Corporate Services
Management
Clean Sweep
Our Values- Integrity, Dedication, Innovation, Quality, Teamwork
Corporate Services Management’s New Auditing
Technology CM2
Calvin Tibbs began his cleaning business career
after leaving the military back in 1990. His
participation in a specialized training program for
people with management experience but no
janitorial background, lead to various assignments,
including services on behalf of CSM during the
1996 Olympics. Mr. Tibbs attended Janitor
University in Utah and shared concept cleaning
models to provide systematic cleaning solutions
Handheld device pictured above.
within project sites. Currently, CSM accounts
benefit from his inspection techniques which assist account managers with quality control. He currently serves as an Internal Inspector/Auditor for CSM and developed one
of the company's first performance-based awards program. The standards included
employee attendance and the cleanliness within the assigned work area.
Recently Mr. Tibbs assisted in the development of a process we call CM 2 (squared). It
is a 100 point grading system, including a formula that allows CSM to capture information and develop it into meaningful data which is integrated into the cleaning regiment.
(Cont...on Page 4)
Inside this issue:
Employees of the
Month
2
Quiz– Do You
Know?
2
Perfect
Attendance
2
TBS Goes Green
Coca Cola
Celebrates Earth
3
CSM Outstanding 3
Mangers Awarded
Camp Scholarship 3
Winning Essay
Safety Tip Corner 4
Policy Highlight
Send a “Kid to Camp” Winner Michael Mendez!
CSM awarded its first “Send a Kid to Camp” $1,000 scholarship to 9-year-old Michael
Mendez. Michael is a 4th grade student at Peachtree Elementary School. He was
selected after submitting an award-winning essay. The essay can be read in its
entirety on page three. Michael is attending the Emagination Computer Camp at Mercer
University’s Atlanta Campus. The camp balances cutting edge technology with traditional
summer camp activities; Michael will attend one two week session.
There is one computer per camper and the program is tailored for beginners to advanced “techies”.
The camp features three “tech” workshops per session with topics such
as digital art, video game design, ‘discover’ building skills (robotics),
computer systems, and programming. The Emagination Computer
Camps have four locations throughout the United States and attract
youth from all over the country and around the world. Junior Campers
ages 8-10 are called Kilobytes. They have a special counselor, eat meals
and do recreational activities together. There is no doubt that this camp
is a life changing opportunity for Michael. Congratulations!
(Read Michael's Winning essay on Page 3!)
Volume 1, Issue 2
July 2008
CM2 Auditing
4
Technology cont...
CSM Employees of 4
the Year
Michael Pictured at computer camp!
Page 2
Clean Sweep
Employees of the Month
Perfect Attendance Spotlight
Hartsfield– Jackson
Airport (AATC)
Leonard Walker
Logan Locke
Annette Baker
Habiba Quarizada
Bombardier
Montell Johnson
Coca Cola
Dorothea Green
Hubert Kilgore
Turner (TBS)
Eva Harden &
Jacquelyn Martin (1st Shift)
Ozzie Hill &
Martha Jenkins (2nd Shift)
Sharon Daniel &
Brenda Johnson (3rd Shift)
Eva Harden, TBS Employee of
the Month and Jacquelyn
Martin 1st Shift Supervisor of
the Month
Ozzie Hill, TBS Employee of
the Month and Martha
Jenkins 2nd Shift Supervisor
Sharon Daniel, TBS
Employee of the Month and
Brenda Johnson 3rd Shift
Supervisor
Hubert Kilgore, Coca-Cola’s
Employee of the Month
Dorothea Green, Coca-Cola’s
Employee of the Month
Quiz–
Do You Know?
What sign should be used when wet mopping, stripping, or waxing floors in
public or occupied areas? Be the first to provide the correct answer to your
Site Manager!
1. Margrette Bell– TBS
2. Liteasha Bryant– TBS
3. Carolyn Crumbley– TBS
4. Betty Hambrick– TBS
5. Milton Harris– TBS
6. Lucille Holloway– TBS
7. Ronald Johnson– TBS
8. Johnson Konah– TBS
9. Mary Little– TBS
10. Rashida Muhammad– TBS
11. John Parks– TBS
12. Jesse Smith– TBS
13. Alfred Hazel– AATC
14. Habiba Quarizada– AATC
15. Sydney Turner– Bombardier
16. Montell Johnson-Bombardier
17. Deborah Allen– Coke
18. Elizabeth Allen– Coke
19. Dwayne Edwards-Coke
20. Sheila Flanagan-Coke
21. Doretha Green-Coke
22. James Hall-Coke
23. Walter Hood-Coke
24. Beverly Johnson-Coke
25.David Kidd-Coke
26. Hubert Kilgore-Coke
27. Annie Little-Coke
28. Stanley Osman-Coke
29. Barbara Pass-Coke
30. Tristin Sanders-Coke
31. Robert Sapp-Coke
32. Robert Thomas-Coke
33. Jennifer Watson-Coke
34.Tosha Whitaker-Coke
35. Latonya Williams-Coke
36. Nancy Payton-Coke
37. Jermaine Johnson-Coke
38. Betty Davis-Coke
Volume 1, Issue 2
Page 3
TBS Goes Green
TBS’s Green Fair took place on April 16, 2008. The purpose was to promote
“going green.” Sikes Paper Company attended, including the owner David Sikes
and CSM’s Sikes Sales Representative Ken Waddell. Turner Employees had an
opportunity to learn about products and collect some items like the Turner
“think green bag.”
Featured Left to Right- Ken Waddell, Sikes Sales Rep; Serita Whiting, CSM Manager/Admin Assistant; Audrey Vaughn, Turner Properties Manager
Coca Cola’s Celebration of Earth Day
Earth Day is observed on April 22nd, however, Earth Week typically
begins on April 16th and ends on the 22nd. The Coca Cola Company held
an information fair for employees to learn more about being
environmentally friendly. One employee gets help trying on a HEPA filter
backpack.
CSM Outstanding Site Manager Awarded
Carolyn Hill displays her “Stellar Award 2008” and Shirley Echols
displays her award for “Exemplary Performance 2008 “given on June
26, 2008 by Corporate Services Management's Senior Vice President
Don Hill. Mrs. Hill (no relation to Don Hill) serves as the Site
Manager at Turner Broadcasting Systems and Ms. Echols serves as the
Site Manager at Hartsfield-Jackson Airport (AATC).
Featured Left to Right- Mrs. Hill and Ms. Echols
Winning Essay by Michael Mendez May 28, 2008 CSM’s
“Send a Kid to Camp”
I would like to go to the Emagination camp because it would help me do things that I’ve never done on a
computer. And in the future I will make hundreds of computers and those computers will change people’s lives by
the work I have done for them and for the people that I love and care for. Right now I don’t have a computer but
when I have a chance to get on a computer I can see a different world. I see a lot of websites for kids and adults
too. I see the pictures when I go to the school web pages. I can download lots of stuff. When I grow up I want to
fix computers just like my daddy did before he died. I will make games and robots and toys. I will make software
too. After I learn everything I need to learn, I will teach other kids what I learned . I think computers are great
They can help police catch the bad guys and show the evidence to the judge. Computers help to make good TV
shows like Disney channel.com, Hanna Montana, Zack and Cody. I love those shows. Please let me show you that I
am a fast and creative learner. I will be on time to learn each day and will behave good. Thank you very much.
Corporate Services
Management
Clean Sweep
Safety Corner– Accident Prevention
•
•
•
Work in a safe manner at all times
Do not commit an unsafe act
Report all unsafe conditions
Policy Spotlight– No Harassment Policy
The term “harassment” includes, but is not limited to: (1) slurs, jokes, other verbal,
graphic or physical conduct relating to an individual’s race, color, sex, religion,
national origin, age or physical or mental handicap: (2) unwelcome
sexual advances or comments or requests for sex or sexual activities concerning
one’s employment or advancement, regardless of whether they are accompanied by
promises or threats; (3) other verbal or physical conduct which has the purpose of
interfering with an individual’s work performance, or creating an intimidating, hostile,
or offensive work environment; lastly, (4) retaliation for complaints or harassment.
Corporate Services Management’s New Auditing Technology CM2
cont...
As a “value added service” this component promotes continuous improvement and provides an internal snap shot
of the work performed. Recently a handheld electronic device has been employed to capture this information in
real time during building, increasing speed and data efficiency. This software is currently being used within the prestigious Coca Cola Company, one of CSM's longest standing clients.
Our mission is to provide a quality
cleaning service that surpasses all
competitors while delivering a pristine
working environment.
Corporate Services Management
2137 Flintstone Drive, Suite H
Tucker, GA 30084
Phone: 404-892-2626
Fax: 404-589-9779
www.csmamerica.com
CSM Employees of the Year at The Coca Cola Company
and Turner Broadcasting Systems!
Don Hill, Senior Vice President
CSM, Stanley Osman Employee of
the Year, and Bert Fitts, CEO CSM
Mr. Osman was honored as the CSM 2007
Employee of the Year at Coca Cola: awarded in
April. Mr. Smith was honored as the CSM 2007
Employee of the Year at Turner: awarded in
May. Both recipients receive a two person, three
day, two night trip to Ft. Lauderdale including
airfare, hotel, meals, and money for expenses or
souvenirs. Mr. Osman has elected to take his Audrey Vaughn, Turner Properties
prize vacation in August, 2008; and Mr. Smith is Manager; Roy Smith, Employee of the
Year, Carolyn Hill, CSM Site Manager
took his trip in May. Congratulations! Only
employees who have won employee of the month
are eligible for these prizes.
This Newsletter was produced for CSM by Ruby Blow & Associates, LLC, www.rubyblow.com