Staff Pro Brochure

Staff Pro
THE EVENT STAFFING PROFESSIONALS ®
MISSION STATEMENT
To provide a safe and enjoyable event
for our guests and fellow team
members in a courteous,
professional, and efficient manner.
CORE VALUES
Self-Respect
Relationships
Competent Team Members
Teamwork
Communication
PHILOSOPHY
Staff Pro’s success is simple;
we treat our team members the
way we want them to
treat your guests.
Staff Pro’S moSt valuable aSSet
OUR TEAM MEMBERS...
Staff Pro is constantly sourcing the best and brightest of today’s workforce, making our team
member base as diverse as our services. Staff Pro’s Corporate Human Resources Department
ensures the pre-screening, qualifying, hiring, and training of over five thousand team members on
an annual basis. Staff Pro believes in coaching, training, and providing ongoing team member
development and educational growth through the University of Staff Pro.
Our extensive University program includes, but is not limited to: the initial new hire training, on-thejob training, hands-on exercises, web based training, pre-event briefings, and a mentorship
program. Staff Pro’s highly trained team members become partners, committed to providing
superior service and are prepared to create the safe and enjoyable atmosphere our mission
statement pledges. Staff Pro ensures we deliver as promised by providing your event with our
tiered level of staffing, offering you complete confidence in the management of our front-line team
members and supervisors.
“Cory Meredith has built a company that goes beyond ‘just security.’
He and his staff are highly trained to work with you, the client, to
make sure that all of your staffing needs are met.”
Lee Zeidman
Sr. Vice President & General Manager
STAPLES Center | Nokia Theatre | L.A. LIVE
Staff Pro iS your
ONE-STOP-SOLUTION
Staff Pro’s competitive advantage is based upon the following principles: Strength, Vision,
Partnerships, Performance, and Originality. Staff Pro’s services are custom tailored to the
needs of the client. Being one of the largest companies providing world class security,
event staffing, and consulting services to state-of-the-art facilities nationwide has made
Staff Pro a well-known and trusted partner in the industry.
As security management consultants,
Staff Pro will coordinate and manage
all of your security and event staffing
needs.
We will assist your show from its preplanning stages through its post-show
wrap-up; working for and with you from
start to finish.
Staff Pro and its management team will
work closely with you to ensure
consistency and success from: show to
show, city to city, and facility to facility.
Staff Pro’s security management and
consulting team will cover your service
needs from A through Z.
CONVENTION &
TRADE SHOW
SERVICES
ENTERTAINMENT
& EVENT
SERVICES
24 hour show security
Access controllers
Administrative assistants
Badge printer clerks
Bag stuffers
Booth security
Box office management
Cashiers
Coat/baggage checkers
Concierge/visitor information desk
Data entry
Equipment rental
Equipment watch
Event staff/show personnel
Executive protection
Greeters
Lead retrieval clerks
Material distribution staff
On-site show management
Registration personnel
Room monitors
Show/press office ambassadors
Talent/VIP escorts
Trade show consulting services
Translators
Uniformed security
24 hour security
Account managers
Alcohol enforcement
Audience management
Bike patrol
Box office staff
Concierge
Crowd control
Equipment rental
Event security
Explosive detection dogs
Hosts/hostesses
Motor officers
Parking services
Red carpet/black suit staff
Suite attendants
Talent/VIP escorts
Ticket takers
Ushers
NATIONWIDE SERVICES
SECURITY
MANAGEMENT &
CONSULTING
SERVICES
Staff Pro
FROM START TO FINISH...
Develop customized security/staffing plans
Create security schedules
Consult on selecting on-site security/staffing companies
Liaison with on-site security/staffing providers
Attend all required pre-con meetings
2
3
ON SHOW SITE
Represent show management
Communicate with facility staff
Conduct daily meetings with security/staffing companies
Monitor all posts and shifts
Monitor security/staffing hours on a daily basis
POST-SHOW
Furnish you with final paperwork
Verify accuracy of support documents and invoices
Keep records of all activities
Maintain file for future years to provide consistency
Consult on improvements for future shows
SECURITY MANAGEMENT & CONSULTING
1
PRE-PLANNING
CONVENTION & TRADE
SHOWS, ENTERTAINMENT,
& FACILITY CONSULTING
EXPERIENCE (PARTIAL LIST)
"Hiring Staff Pro as Consultants for our ASAE Annual
Meeting & Exposition was the smartest move we
could have made. It freed me up to handle other
important components of our meeting and gave me
the peace of mind that everything was being handled."
Allison Wachter
Associate Director, Exhibitions & Registration
ASAE: The Center for Association Leadership
Action Sports Retailers Fall & Winter Shows
AEG
American Society of Association Executives (ASAE)
Anaheim Convention Center
Association of Surplus Dealers Winter & Summer Shows
Auditorio Nacional (Mexico City, Mexico)
Bill Silva Presents
Boston Convention & Exposition Center
Business Aircraft Industry Association
Cellular Telephone Industry Association
Christian Booksellers Association
Cisco Corporation
Coachella Music & Arts Festival
EMC Corporation
Emerald Expositions (formerly Nielsen Expositions)
Ernest N. Moriel Center
Georgia Dome
Georgia World Congress Center
Golf Course Superintendents Association of America
Helicopter Association International
Herbalife
IBM Corporation
Insomniac
Interbike Expo
International Association of Amusement Parks & Attractions
International Building Association
Las Vegas Convention Center
Live Nation
Los Angeles Convention Center
Mandalay Bay
McCormick Place
Miami Beach Convention Center
Microsoft Corporation
Moscone Center
National Association of Music Merchants (NAMM)
National Tennis Center
Nederlander
Olympic Centennial Park
Orange County Convention Center
Outdoor Retailers Winter & Summer Shows
Pala Malagguti (Bologna, Italy)
Palau Jorde Olympic Arena (Barcelona, Spain)
PeopleSoft Corporation
Performance Racing Industry Association (PRI)
Personal Communication Industry Association
Philadelphia Convention Center
Promotional Products Industry Association
Rosemont Center
RSA Conference
San Diego Convention Center
Sands Expo & Convention Center
Society for Neuroscience
Solar Power Industries Association
Stagecoach Music & Arts Festival
Sun Microsystems
The Freeman Companies
The Gorge Amphitheatre
The Louisiana Superdome
The MGM Events Center
The Mirage Hotel & Casino
The Salt Palace
Toyota Grand Prix of Long Beach
Travel Goods Association
United States Tennis Association (USTA)
World of Concrete
World Trade Centre (Mexico City, Mexico)
CONVENTION & TRADE SHOWS
Convention and trade shows
pose unique and complex
challenges from a security and
staffing perspective. Staff Pro
has a proven and successful
formula for addressing these
challenges. Staff Pro is the inhouse choice or preferred
provider at many convention
centers. This translates into
superior service at a competitive
rate. Staff Pro is the only
company that provides a
convenient one-stop-solution for
your convention and trade show
security and event staffing
needs. Staff Pro will work closely
with your management team as
well as the center’s staff to
ensure you have a smooth and
successful event.
CONVENTION, TRADE,
CONSUMER, & PUBLIC
SHOW EXPERIENCE
(PARTIAL LIST)
“Staff Pro’s exceedingly trained and experienced team
sets a new standard of service excellence for the
entire industry. Microsoft’s Global Security Team
partners with Staff Pro to ensure consistency from
show to show and venue to venue across the nation.”
David Corbin
Director, Global Event Security
LMC Consulting Group
Microsoft Global Security
Microsoft Campus
Abilities Expo
Ace Hardware Corporation
Action Sports Retailer Trade Expo (ASR)
American Academy of Family Physicians
American Association for Clinical Chemistry
American Association of Equine Practitioners
American Association of Neurological Surgeons
American Association of Pharmaceutical
Scientists
American Association of School Administrators
American Chemical Society
American Epilepsy Society Conference
American Heart Association
American Physical Society Annual Meeting
American Psychiatric Association
American Public Transportation Association
American School Counselor Association
American Society of Association Executives
(ASAE)
Associated Grocers
Association for Financial Professionals (AFP)
BeWell Expo
BookExpo America
California Democrats State Convention
California Gift Show
California Parks & Recreations
CareerBuilder
China Expo
Christmas Village
Church of God in Christ, Women’s International
Convention
Cisco Systems
Colorado RV Sports & Travel Show
Colorado Ski & Snowboard Expo
Comic-Con International
Computer Telephony
Cookie Lee
Cycle Word International Motorcycle Show
DCGS 2nd Annual Worldwide Conference
Democratic National Convention
Diabetes Expo
Electronic Entertainment Expo (E3)
Emerald Expositions (formerly Nielsen
Expositions)
ESRI
Expo Cominda Latina & All Asia Food
Faster Freight Cleaner Air
Fred Hall Fish, Tackle & Boat Show
General Motors Corporation
Girl Scouts of the USA
Go Green Expo
Government, Business, Education, & Technology
(GBET)
Great Southern Gun & Knife Show
Harley-Davidson H.O.G. (Harley Owners Group)
Herbalife International
Homeland Security Conference West
Hot Import Nights (Car Show)
Insurance Accounting & Systems Association
Conference
Interbike Expo
International Dairy-Deli-Bakery Association
(IDDBA)
International Spa & Salon Expo (ISSE)
International Sportsmen’s Expo
Irrigation Association
Jobing.com
LegalTech West Coast
Los Angeles Auto Show
Los Angeles Marathon Expo
Los Angeles Times Travel & Adventure Show
MIC Trade Show & Conference
Microsoft CEO Summit
Microsoft CIO Summit
Microsoft Halo Fest
Microsoft TechReady
Multi Housing World & Smart + Design
National Association of Music Merchants
(NAMM)
Narcotics Anonymous Convention
National Association of Chain Drug Stores
National Business Travel Association (NBTA)
National Hemophilia Foundation Annual Meeting
National Home Auction
National Recycling Coalition Annual Congress &
Exposition
National School Boards Association Conference
NBC Health & Fitness
NEOCON West
On-Line Learning
Optical Fiber
Oracle
Orthopaedic Trauma Association Annual Meeting
Outdoor Retailer
Performance Racing Industry (PRI)
Primerica
Republican National Convention
San Diego Boat Show
San Diego International Auto Show
SAP
Seattle Boat Show
Seattle Food & Wine Show
Seattle International Auto Show
Seattle RV & Outdoor Recreation Show
SecureWorld Expo
Show Biz Expo
Siebel Systems
SIGGRAPH
Society for Information Display (SID)
Southern California Home Buyer’s Fair
Southern California Marine Association
(Boat Show)
Special Libraries Association
Specialty Coffee Association of America (SCAA)
Specialty Equipment Market Association (SEMA)
Tacoma Holiday Food & Gift Expo
Tacoma Home & Garden Show
TED (Technology, Entertainment, Design)
TEKsystems
The Alabama International Auto Show
The American Society for Cell Biology
Urban Land Institute
U.S. Fencing Association Junior Olympics
WEFTEC
WESTEC
West Coast Franchise Expo
Western Cable Show
Western Foodservice & Hospitality Expo
Western Pool & Spa
Wizard World
WonderCon
Zumba Fitness Conference
ENTERTAINMENT & EVENTS
Staff Pro is the one
organization with nationwide
experience that will provide
you with dedicated and
personal attention while
being a one-stop-solution for
all your security and event
staffing needs. Being the
leader within the
entertainment industry, Staff
Pro is dedicated to providing
innovative and expert guest
management solutions. From
special events to stadium
events, Staff Pro has the
experienced infrastructure
and staffing resources to
successfully staff your event.
FAIR, FESTIVAL,
SPORTING, & SPECIAL
EVENT EXPERIENCE
(PARTIAL LIST)
“Staff Pro has worked as an integral part of our
operations team to ensure safety and assist with the
positive guest experience that we constantly strive for.
We have built a reputation as being a highly reputable
promoter of quality concert and special events. Staff
Pro has certainly been a large part of that success.”
Bill Fold
Festival Producer
Coachella Music & Arts Festival
Stagecoach Music & Arts Festival
AEG/Goldenvoice
Academy Awards
AEG
Alabama Steeldogs (AFL)
America’s Got Talent (TV Show)
American Express World Golf Championships
American Idol (TV Show)
American League Championship Series (ALCS)
American League Division Series (ALDS)
American Music Awards (AMA)
Anaheim Ducks (NHL)
AST Winter Dew Tour
AVP Pro Beach Volleyball Tour
BET Awards
Big West Basketball Tournament (NCAA)
Bill Silva Presents
Bonnaroo Music & Arts Festival
Breeders’ Cup
Bumbershoot: Seattle's Music & Arts Festival
California Governor’s Conference
Chevrolet U.S. Snowboard Grand Prix
CHUN People’s Fair
Cirque du Soleil
Coachella Music & Arts Festival
CONCACAF Gold Cup Games
Concerts A through Z
Colorado Avalanche (NHL)
Colorado College Ice Hockey (WCHA)
Colorado Rapids (MLS)
Colorado Rockies (MLB)
Cougar Gridiron Classic (NCAA)
Country Music Awards (CMA)
Dalai Lama
Davis Cup (International Tennis)
Denver Broncos (NFL)
Denver Nuggets (NBA)
Electric Daisy Carnival (EDC)
Emmy Awards
Endfest Summer Music Festival
ESPN Bassmaster Tournaments
ESPN X Games
Fed Cup Tennis Tournament
FELD
Fiesta Broadway
Formula Drifting Championships
Golden Globe Awards
Goldenvoice
HARD
Hollywood Christmas Parade
Insomniac
John R. Wooden Classic (NCAA)
Keystone Friday Night Lights
KROQ Almost Acoustic Christmas
L.A. County Fair
Larimer County Fair
Live Nation
LIVESTRONG Challenge
Los Angeles Auto Show
Los Angeles Kings (NHL)
Los Angeles Lakers (NBA)
Los Angeles Sparks (WNBA)
Loveland Summerfest
March Madness (NCAA)
Monster Jam
Motocross
MTV Movie Awards
MTV Video Awards
Musink Tattoo Convention & Music Festival
NAACP Image Awards
NBA Finals
Nederlander
NFL Playoffs
Oakland A’s (MLB)
Oakland Raiders (NFL)
Parade of Lights
Parker Country Festival
Pasadena Tournament of Roses Parade
People’s Choice Awards
Phish Festival 8
Pollstar Awards
Professional Bull Riders
Red Bull Air Race
Ringling Bros. and Barnum & Bailey
San Diego Chargers (NFL)
San Diego State University Basketball (NCAA)
San Diego Street Scene
San Francisco 49ers (NFL)
San Jose Earthquakes (MLS)
San Jose Grand Prix
San Jose Sharks (NHL)
Santa Clara County Fair
Sea Biscuit (Motion Picture)
SeaFest
Seattle Mariners (MLB)
Seattle Seahawks (NFL)
Seattle Sounders FC (MLS)
Seattle Thunderbirds (WHL)
So You Think You Can Dance (TV Show)
SoCo Music Experience
Sonic Bloom Festival
Spirit Awards
Stagecoach Music & Arts Festival
Stanford Football (NCAA)
Stanley Cup (NHL)
Starbucks Shareholders Meeting
Summer Olympics
Summer Pro Rodeo Series
Summit of Eight (G8)
Sun God Festival
Super Bowl Ancillary Events (NFL)
SuperLiga (International Soccer)
Taste of Washington
Teen Choice Awards
The GRAMMY’S
The Honda Ski Tour
The Italian Job (Motion Picture)
The X Factor (TV Show)
Thunder in the Rockies
Toyota Grand Prix of Long Beach
Tri-City Water Follies
Ultimate Fighting Championships (UFC)
University of Washington Football (NCAA)
U.S. Open Cup Tournament (MLS)
U.S. Open Golf
U.S. Open Tennis
Walking with Dinosaurs
Washington State Football (NCAA)
Washington State Wine Festival & Auction
Washington Wines Festival
World Cyber Games
World of Magic Awards
World Series (MLB)
World Wrestling Entertainment (WWE)
Staff Pro
...Preferred by clients. Loved by guests.
FACTORS THAT MAKE STAFF PRO
PREFERRED BY CLIENTS AND
LOVED BY GUESTS:
• Staff Pro’s competitive advantage is based
upon the following principles: Strength, Vision,
Partnerships, Performance, and Originality.
• Staff Pro created the modern approach to
guest services...security with a smile.
• As an industry leader and pioneer in event
staffing, Staff Pro anticipates your needs
proactively so you don’t have to.
• The expectations of the client are where the
bar starts for Staff Pro. Staff Pro will only feel
it is successful when those expectations are
surpassed.
• Staff Pro knows one of the secrets to success
is providing you with best staff possible. That is
why Staff Pro heavily invests in recruiting, training,
and development of its team members.
• Staff Pro’s corporate infrastructure allows the
local branch offices to concentrate on what
matters most; you!
Preferred by clients.
loved by guests.
CORPORATE OFFICE
15272 Newsboy Circle • Huntington Beach, CA 92649
[email protected] • [email protected]
www.staffpro.com
PPO-10015 • B2600261 • Lic#370 • PP-1443 • B14651