joseph brant - Hamilton Health Sciences
Transcription
joseph brant - Hamilton Health Sciences
thepulse A J o s e p h B r a n t M e m o r i a l H o s p i ta l P u b l i c at i o n premier edition – N ov e m b e r 2010 JOSEPH Recognizing leadershipBRANT 3 5 6 MEMORIAL HOSPITAL Dr. Dwight Prodger, Joseph Brant Memorial Hospital’s Vice President Medical Affairs, has just been invited to join the Ontario Hospital Association (OHA) Physician Provincial Leadership Council (PPLC). Exploring collaborations Joseph Brant Memorial Hospital and West Lincoln Memorial Hospital have begun a formal clinical program collaboration project to explore ways to better meet the needs of our patients and communities. Making our hospital safe From the Operating Room to Accreditation and the use of new equipment and tools, JBMH is committed to being an organization focused on quality, safety and service. In the news Honouring JBMHF Board of Directors Past Chair Kevin Brady, highlights from the Amazing Bed Race , the Ambassadors Council meeting, In Good Company with Michael Lee-Chin, what's happening with JBMHF donors and dates to remember, all starting on page 8. A healthy workplace 8 The Ontario Hospital Association (OHA) and MOHLTC-HealthForce Ontario has awarded Joseph Brant Memorial Hospital with a Quality Healthcare Workplace Award. More on page 3. Haber Blain Insurance Brokers Ltd. is proud to partner with Joseph Brant Memorial Hospital on the publication of their newspaper. We congratulate you on this new endeavor. – Leo Blain, President Family run since 1945. We focus on catering to your personal insurance needs. 3310 South Service Rd., Suite 206 Burlington • 905-632-3022 www.haberinsurance.com pulse 2 • the A Joseph Brant Memorial Hospital Publication l November 2010 l www.jbmh.com Welcome to your new hospital newspaper! A transformational time for JBMH “Our top priority at JBMH is to have an organization that is focused on Quality, Safety and Service.” Finding new ways to tell our stories At Joseph Brant Memorial Hospital, we know that effective communication is an integral part of how we provide care to our patients. Only by talking to each other and to our patients and by sharing our stories can we truly grow, learn, improve and understand the value and importance of quality, safety and service to our community hospital. To help us ensure we are an organization focused on quality, safety and service, we've launched a new monthly publication called the Pulse. This is a new venture for Joseph Brant Memorial Hospital and offers an exciting way for the hospital to communicate not just to hospital staff but also to the thousands of patients who come through our doors and to members of our community interested in what's happening at JBMH. We've partnered with Vim & Vigour, a quarterly magazine, and we are in the process of updating our web site so that JBMH staff, our patients and the community can find the information they need about our services. All of these vehicles – the Pulse, Vim & Vigour, our web site – are really new ways for us to tell our story. I am pleased to have joined JBMH as the new Corporate Communications Specialist, working with you to tell the story about how fantastic our community hospital truly is. I invite you to send me your ideas for upcoming issues of the Pulse and to contact me with your communication needs. Email me at [email protected]. Nneka Onwualu Corporate Communications Specialist Watch for the next issue of The Pulse coming December 16, 2010. For editorial submissions, please contact Nneka Onwualu, Corporate Communications Specialist, ext. 2038 or by email at nonwualu@jbmh. com. Deadline for submissions is Monday, December 6. Copies of Vim & Vigour are available throughout the Hospital or you can contact the Corporate Communications office at ext. 2038 for a copy. You can also view the magazine on our web site at www.jbmh.com. Eric Vandewall, President and CEO, Joseph Brant Memorial Hospital The following article from Eric Vandewall, President and CEO of Joseph Brant Memorial Hospital appeared in The Burlington Post on October 18, 2010. Mr. Vandewall outlined several key areas our hospital is focusing on and the progress we are making. Recently I have had the opportunity to speak with members of our community through two functions held by the JBMH Foundation. During these presentations I highlighted our hospital’s successes, our challenges, and the importance of our upcoming hospital redevelopment to the future of our community. I have been quite vocal that our top priority at JBMH is to have an organization that is focused on Quality, Safety, and Service. This will mean we will have to do things differently and make some necessary changes. Let me explain. The Hospitalist Model approach is a good example of making change that will positively impact patient care. The Hospitalist Model allows patients who do not have a physician to be assigned a doctor when they are admitted to hospital. This approach provides for continuity of care and improves quality of care for patients who do not have a family physician. We have also been successful in reducing our Alternative Level of Care (ALC) rate from 32 to 21 per cent and our rate of C-Sections from 35 to 22 per cent. And, our rates of C difficile and anti-biotic resistant organisms (ARO’s) are consistently among the lowest in the province. As well, we have a compliance rate of 99.94 per cent for the Surgical Safety Checklist that ranks us among the highest in the HNHB LHIN. In tough economic times we have demonstrated good financial stewardship and we were able to balance the 2009 -2010 budget after two successive years’ deficits. For 2010 -2011 we again will have a balanced budget despite shortfalls in government funding and an increase in demand for services. We also face some real challenges! Renewal of our Emergency Department with a focus on improving quality, customer service, leadership, and communication is a priority. A new plan addressing these concerns will be released shortly. We also recognize a need to address and change the current culture at JBMH and we are in the process of developing a new Strategic Plan which will lead us to becoming a leading practice hospital and continue providing quality care to our community. Ontario’s fiscal environment will also have a direct impact on our hospital. There are unpredictable years ahead with potential zero per cent increases in provincial funding when our cost profile is increasing at a rate of 2-4 per cent per year. Despite the potential impact it is a great opportunity to find new ways to work differently and in partnership with our neighbour hospitals. Our hospital’s redevelopment looks promising as we await project approval and placement in the Government’s 10 year Capital Plan. If approved we will be shovel ready by 2013 – 2014. This is a transformational time for JBMH. We have had many successes but also face real challenges. That being said, the transformation of JBMH has begun and there is no doubt that we are making progress. The Joseph Brant Memorial Hospital new Board of Governors 2010-2011 Back row (l-r): Brett Stevens MD, Mae Radford, David Dean, Adam Grzeslo MD, Karmel Sakran, Don Dalicandro, Robert Hamilton, Kathryn Osbourne, Randy Cross MD, Don Wray, Marianne Meed Ward Front row (l-r): Gary Crowell, Barb Hladysh, Eric Vandewall, Susan Busby (Chair), Stephen Friday (Vice Chair), Cam Jackson, Sandra Edrupt Absent: Brenda Hunter A Joseph Brant Memorial Hospital Publication l November 2010 l www.jbmh.com JBMH recognized for positive leadership and commitment to a quality healthcare workplace Marnie Lynn, JBMH Manager Human Resources and Dave Tisiot Vice President, People and Clinical Support Services, stand with JBMH's Ontario Hospital Association (OHA) and MOHLTCHealthForce Ontario Quality Healthcare Workplace Award (QHWA). Special thanks to Karyl Nesbit, JBMH HR Consultant, who submitted the application on behalf of JBMH. The Ontario Hospital Association (OHA) and MOHLTC-HealthForce Ontario has awarded Joseph Brant Memorial Hospital with the Quality Healthcare Workplace Award – Bronze. This is the inaugural year for the Quality Healthcare Workplace Awards (QHWA) and JBMH is amongst the first organizations in the province to achieve this prestigious award recognizing organizational efforts to improve healthcare workplaces in ways that contribute to providers’ quality of work life and the quality of the care and services they deliver. Healthcare organizations from across Ontario have taken on the challenge and the opportunity to participate in this program and raise the floor of excellence for quality healthcare workplaces. The awards are designed to encourage selfevaluation, learning, and improvement. “The MOHLTC and the OHA commend Joseph Brant Memorial Hospital for its positive leadership and commitment to ensuring a quality healthcare workplace,” said Tom Closson, President and CEO, Ontario Hospital Association and Dr. Joshua Tepper, Assistant Deputy Minister, HealthForceOntario, MOHLTC JBMH was commended for its interdisciplinary team approach for geriatric care (GAITE) and the values-focused CARE committee who drive many healthy workplace activities. Marnie Lynn, Manager Human Resources, who attended the Quality Healthcare Workplace Awards Ceremony at Health Achieve 2010 in Toronto on November 9, said, “We are very excited to have received the Bronze level Quality Healthcare Workplace Award. The Quality Healthcare Workplace Awards are an introspective tool which allows us to highlight our current achievements but also identify areas for continuous improvement. This program will drive meaningful change for achieving a healthier workplace for our staff to provide exemplary patient care." pulse • 3 the Dr. Dwight Prodger selected for Physician Provincial Leadership Council JBMH Vice President Medical Affairs Dr. Dwight Prodger has been invited to join the Ontario Hospital Association (OHA) Physician Provincial Leadership Council. Dr. Dwight Prodger, Joseph Brant Memorial Hospital’s Vice President Medical Affairs, has just been invited to join the Ontario Hospital Association (OHA) Physician Provincial Leadership Council (PPLC). Hand-selected by the OHA, the PPLC will provide strategic advice and guidance on issues that impact the hospital-physician relationship. “The OHA PPLC review panel was very impressed with the caliber of Dr. Prodger’s application and is confident that his qualifications and expertise will nicely complement those of the other Council members,” said Anthony Dale, OHA Vice President, Policy and Public Affairs. Dr. Prodger is a graduate of McMaster University where he received his MD in 1981, followed by his General Surgery Fellowship in 1986, and his Critical Care Fellowship in 1987. “Dr. Prodger is well respected by all members of the interdisciplinary team within the hospital and across the LHIN. His patient focused approach, high level of energy, tireless work ethic, and entrepreneurial spirit make him a an important member of the senior leadership team,” says Eric Vandewall, President and CEO of JBMH. “We congratulate Dr. Prodger on this fantastic news. This is a great leadership opportunity for him and the information and experience that he will be bring back to JBMH will be of great value in supporting our transformation agenda.” pulse 4 • the A Joseph Brant Memorial Hospital Publication l November 2010 l www.jbmh.com Patient Safety Week highlights how JBMH staff are working together to keep our patients safe Launched by the Canadian Patient Safety Institute (CPSI), Canadian Patient Safety Week is a national annual campaign whose goal is to build and advance a safer health system for Canadians. During the week thousands of healthcare professionals, patients and families help raise awareness of patient safety issues and share information about best practices in patient safety. This year, the JBMH Patient Safety Week Planning Group organized several interactive events to celebrate our successes and initiatives in patient safety and to bring further awareness around communication and it’s very important role in keeping our patients safe. Over 350 staff members joined in on events from November 1-5. The kick-off to the week began with the presentation “Through the Patient’s Eyes” with guest speakers Dave Tisiot, Vice President, People and Clinical Support Services, Rose Pong, RN and Brian Sharpe, a Burlington resident whose wife was a patient at JBMH’s Palliative Care Unit. Other events from the week included the Patient Safety Fair, Clinical Units Patient Safety Daily Video Rounds and a hilarious game of Falls Risk Jeopardy. The Pharmacy Department also held an Open House where 60-70 visitors had a tour of the pharmacy and learned about its initiatives to promote patient safety. JBMH staff members and guests, including Burlington resident Brian Sharpe (top centre), participated in a number of activities to raise awareness about patient safety during Joseph Brant Memorial Hospital's Patient Safety Week November 1-5, 2010. Cancer Clinic Team strengthen their bond at Care for the Caregivers Retreat The Cancer Clinic Team from left to right: Barbara Laird, Primary RN Oncology; Bev Bowra, Cancer Clinic Volunteer; Lee Geisberger, Social Worker; Susan Davidson, Pharmacist; Diana Favretto Health Records Clerk; Maria Parente, Booking Office Clerk; Sue Clarkson, Nurse Clinician- Palliative Care; and Cathy Petranik (sitting), Canadian Cancer Society Volunteer. Promoting National Occupational Therapy month at the hospital and in the community On June 25, the JBMH Cancer Clinic team took part in a “Care for the Caregivers” retreat at the Royal Botanical Gardens to help build upon their already impressive teamwork and leadership skills. The event included dinner, prizes, teambuilding exercises, and a few hours of fun away from the hospital. “This was the first time that the group was able to get together outside of the clinic and almost the entire team was able to take part. Teamwork is essential to the care administered by the cancer clinic and this retreat has gone a long way toward improving the already strong bonds shared by the staff and shows the commitment our group has to team play for excellent care,” said Liliana Canadic, Manager Oncology, Palliative Care and Ambulatory Care. The teambuilding portion of the retreat included a “Personality Dimensions” workshop organized for the second time by Lisa Bellon, Risk Manager. The workshop gave the staff an opportunity to get to know each other better while also providing a way for everyone get to know their own strengths and weaknesses. The retreat was also a great way to welcome new employees to the cancer clinic team. A portion of the funds raised for the retreat were generated through the sale of the cancer clinic’s cookbook. The cookbook, the clinic’s second, has been a very successful fundraising tool for the clinic. It includes recipes from staff, physicians, volunteers, patients and family members. Funds raised from the sale of the cookbook have also helped sponsor the annual Cancer Clinic Volunteer Pot Luck, a beautiful gathering Every October, Occupational Therapists work to promote the profession of Occupational Therapy (OT) as part of National Occupational Therapy month. This year at JBMH, the OT department was involved in several initiatives to help promote occupational therapy, including a presentation to Notre Dame High School students about the profession of OT. The OT’s also provided a review on transfer training safety with nursing staff on various units at JBMH to coincide with the BPSO Falls Prevention initiative. RIGHT: The OT team back row, l-r: Vivian Dim, Denise Flett, Jennifer Moore, Tanya Greve, Laura Mawhinney, Erin Elfassy. Front row, l-r: Maria Giglia, Kim Biliato, Ola Phillips, Trish Medeiros. Absent: Margaret Vanderheyden, Zainab Rizvi, Diane Panagakos. For more information about OT visit www.OTworks.ca. event held to celebrate our volunteers. Thanks to the hard work of Barb Laird, RN., the rest of the funds for the retreat were acquired via local sponsors. The staff at the cancer clinic is very appreciative of all of the support that they received from local businesses and extend a big thank you to all of the event’s sponsors for their support: Paridiso • Chapters • Costco Emma’s Backporch • Hill Billy Heaven Brant Florist • Advanced Automotive LaCosta Nuova • East Side Mario’s Flowers by the Dozen KEORA Aveda Salon Spa & Boutique A1 Superior Home Cleaning Canadian Therapeutic College Pane Fresco • Ye Olde Squire Castelyn Chocolate • Teo Hair & Body Works A Joseph Brant Memorial Hospital Publication l November 2010 l www.jbmh.com JBMH is on the right track with best practice fall prevention and injury reduction initiatives The Hamilton Niagara Haldimand Brant Local Health Integration Network (HNHB LHIN) is one of sixteen sites across the province that has been given the opportunity by the Registered Nurses Association of Ontario (RNAO) to become a Best Practice Spotlight Organization (BPSO). During the candidacy period April 1, 2009 to March 31, 2012, participating organizations will share resources and work together to implement and evaluate evidenced based guidelines in our hospitals and community. HNHB LHIN citizens, patients and health care providers will benefit as RNAO Best Practice Guidelines (BPG) are implemented in ten hospitals, the Community Care Access Centre (CCAC), and a public health unit during this 3-year initiative. Joseph Brant Memorial Hospital is proud to be among the Service Provider Partner (SPP) organizations taking part in this initiative. The HNHB LHIN BPSO Candidate is focusing on three RNAO Best Practice Guidelines: Prevention of Falls and Fall Injuries in the Older Adult; Risk Assessment and Prevention of Pressure Ulcers; and, Embracing Cultural Diversity in Health Care: Developing Cultural Competence “The “Prevention of Falls and Fall Injuries in the Older Adult” BPG was implemented across all SPP organizations during year 1 of our BPSO candidacy. We have just submitted our second quarter mid intervention data and our number of falls/1000 patient days and our number of serious falls have both dropped, despite an increase in total patient days. In addition, staff surveys using the NHS Sustainability Model identifies that JBMH has a high probability of sustaining our falls prevention and injury reduction initiatives. The survey was able to pinpoint three items we need to work on to improve our sustainability. This information will drive future work. Great work by a great team – let’s keep it going!” said Project Leader Evelyn Wilshaw, R.N., B.Sc.N., M.Sc.(T) JBMH Chief, Professional Practice. According to the HNHB LHIN, monitoring trends in this way will demonstrate the impact of BPG implementation over time and assist with the identification of better practices across our LHIN. Utilization of a common occurrence reporting system by all SPP organizations may provide our LHIN with an exciting opportunity to establish a LHIN-wide reporting system to monitor falls data on an ongoing basis. The Best Practice Champions at JBMH are holding a slogan development contest as part of the Registered Nurses Association of Ontario- Best Practice “Prevention of Falls and Fall Injuries in the Older Adults” initiative. You can participate by developing a catchy slogan that reflects the association of medications and falls. So far, close to 30 slogans have been submitted. You can submit your slogan idea to Karimah Alidina, Professional Practice Educator, Rehabilitation and Complex Continuing Care Units at [email protected] by November 20. The winner of the best slogan will win a $ 10 Tim Horton’s gift card. You’re invited Join us in celebrating the grand opening of the GAITE Rapid Access Outpatient Clinic at JBMH Monday, November 29, 2010 GAITE Clinic at JBMH 3:00ó 6:00 pm Opening remarks at 3:30 pm including words from Eric Vandewall, JBMH President & CEO RSVP to Wendy Omiotek at [email protected] or 905-681-4969 before November 23. JBMH brings free critical foot care service to seniors and others with diabetes Joseph Brant Memorial Hospital, in collaboration with the North Hamilton Community Health Centre, is now offering the “Feet First – Steps for Health” program that provides free foot care services to seniors and others in the Burlington area with diabetes who are at moderate-to-high risk for lower limb foot and/or limb complications such as peripheral neuropathy, decreased sensation, foot deformities, evidence of peripheral vascular disease, boney prominences, current ulcer, plantar callus and absent pedal pulses. Services will include foot care assessments and follow up treatments by a Registered Chiropodist. The Feet First – Steps for Health Foot Care Clinic is located in the Joseph Brant Community Health Centre, Basement Room #23. For more information and for referral forms contact the Clinic at 1-877-361-3338 (FEET) or contact Terri Petrachek, Feet First Steps for Health Program, North Hamilton Community Health Centre at 905-523-1184 ext. 226. pulse • 5 the Joseph Brant Memorial Hospital and West Lincoln Memorial Hospital to explore clinical program collaboration opportunities Joseph Brant Memorial Hospital (JBMH) and West Lincoln Memorial Hospital (WLMH) have agreed to strengthen their long standing relationship by further exploring formal clinical program collaboration. “The Clinical Collaborative Opportunities project, which officially launched in October, will build on our combined strengths and will provide a framework that will allow us to continue our journey to excellence. Over the coming months, we will engage management, staff and physicians in a process that builds on our collective strengths and challenges us to think creatively about how jointly planning clinical services can better meet the needs of our patients and communities,” said Eric Vandewall, JBMH President and CEO. Working with consultants from KPMG, a highly interactive process has been designed where representatives across both hospitals will have an opportunity to provide input and share their ideas. A project committee has also been established to oversee the project and provide guidance and advice on the proposed collaboration opportunities. This project will be a 3-phase process with plans to present recommendations and findings to JBMH’s Board of Governors in early 2011. “I am extremely pleased with the direction we are going and look forward to future discussions in the months ahead,” said JBMH Board Chair Susan Busby. “We are very excited about this opportunity to work together with our colleagues at WLMH,” said JBMH Vice President of Medical Affairs Dr. Dwight Prodger. Calling this a big and important step for JBMH, Vandewall added, “This process has been specifically designed to allow us to come together – as a team – and put our patients at the centre of what we do. With that shared focus and commitment, I am confident that we can come out of this process better, stronger and more innovative.” pulse 6 • the A Joseph Brant Memorial Hospital Publication l November 2010 l www.jbmh.com Accreditation: JBMH is Cultivating Quality to improve the care and services we provide Accreditation Canada is a national organization that sets best practice standards that provide healthcare organizations with the opportunity to talk with their peers about their strengths and successes and to continue to focus on quality improvement projects in every work area. Healthcare organizations, like JBMH, that participate in Accreditation Canada’s accreditation programs are evaluating their performance in all aspects of health care from patient safety and ethics to staff training and partnerships with patients and the community. JBMH’s next survey by Accreditation Canada is April 10-13, 2011. This year the theme is “Cultivating Quality”. “Accreditation in April 2011 is a time for staff to talk about their successes and provide more opportunities for improvement in the care and service we provide at JBMH,” says Mary MacLeod, Vice President Patient Care Services and Chief Nursing Executive and Accreditation Canada Surveyor. For more information visit the Accreditation Canada web site at www.accreditation.ca. “Accreditation in April 2011 is a time for staff to talk about their successes and provide more opportunities for improvement in the care and service we provide at JBMH.” Mary MacLeod, Vice President Patient Care Services and Chief Nursing Executive and Accreditation Canada Surveyor. Mary M. MacLeod, JBMH Vice President Patient Care Services and Chief Nursing Executive and Accreditation Canada Surveyor. Enhanced patient safety and faster delivery with Diagnostic Imaging Repository (DI-r) Joseph Brant Memorial Hospital has successfully gone live with archiving diagnostic images and reports to a Diagnostic Imaging Repository (DI-r). This marks a key step towards integrating electronic patient records for hospitals in southern Ontario. The DI-r is a central image and report archive system, housed in London, Ontario, that connects all PACS Systems in the participating hospitals within four Local Health Integration Networks (LHIN 1, 2, 3 and 4). The system allows clinicians to view a patient’s Diagnostic Imaging record when and where they need it. “This initiative results in a very significant enhancement to Patient Safety and more effective and faster delivery of care for the patients of LHINs 3 and 4 who have partnered with LHINs 1 and 2 South Western Ontario (SWO). We are one of the early adopters of the eHealth Initiative along with HHSC, Norfolk and Niagara Health System,” says Irene Chisholm, JBMH Manager, Information Technology and Communication Services. In the past, patients had to bring their DI information on CD disks from other facilities when presenting at JBMH. Care Providers using the DI-r now have the ability to see the Patient’s complete (combined) DI information from all participating hospitals. “The success of this project was due to the combined efforts of Information Technology (IT) and Diagnostic Imaging(DI) and our partner vendors GE, Philips, Lawson (HealthVision) and the DI-r Project Management Office. The IT and DI departments worked very closely to first re-direct the DI - ADT, Orders, Results and PACs images (originally from Meditech to Philips PACS) to our interface engine creating a new flow through to Philips. Then staff created an additional set of interface feeds to the DI-r,” Chisholm says. A very significant effort of over 400 hours on the part of IT and DI staff were required to configure and map the interface feeds and complete extensive quality checks on both the re-directed feed to PACs and the new DI-r to ensure a quality, safe, accurate data base of Patient Information. The Security Evaluation Checklist, Data Sharing Agreement and Privacy Agreement were all completed prior to go-live. “Participation in the project reinforces JBMH’s commitment to LHIN eHealth initiatives and the enhancement of safe quality care for our patients,” adds Chisholm. Clinicians, radiologists and other caregivers at JBMH can be trained in the use of the DI-r viewer application by contacting Marion Billyard at ext. 1319 or Helen Lamoureux at ext. 1282. Surgical Safety Checklist (SSCL) is just one way JBMH shows its commitment to providing safe care to all of its patients Joseph Brant Memorial Hospital’s Surgical Department offers a wide range of surgical services including general surgery, orthopaedics, opthalmology, ENT, plastics, oral surgery, urology, gynaecology, vascular, and thoracic surgery. Surgical staff are committed to providing safe care, quality care and great service.“Excellent care is about having a high functioning, committed surgical team. Our surgeons, anaesthetists, nurses and allied health professionals work as a cohesive unit to ensure that the care they deliver to you is top notch,” says Anne Marie MacDonald, JBMH’s Director of Surgical Services. As part of JBMH’s commitment to patient care, the surgical department has implemented procedures and protocols to improve efficiency and safety measures. This includes fully implementing the World Health Organization’s Surgical Safety Checklist well before it was a mandatory requirement. This checklist is being administered 100 per cent of the time. What is the Surgical Safety Checklist (SSCL)? The SSCL is a patient safety communication tool that is used by a team of operating room professionals (nurses, surgeons, anesthesiologists, and others) to discuss important details about a surgical case at three distinct stages or phases during surgery: Preinduction (before the patient is put to sleep), Time Out (just before the first incision), and Debriefing (during or after surgical closure). The SSCL is used to facilitate operating room team discussion so that everyone is familiar about the case. In many ways, the surgical checklist is similar to an airline pilot’s checklist used just before take-off. It is a last minute check to make sure everything is in working order, all equipment is available, and everyone is ready to proceed. Why are SSCLs important? Operating room teams have many important steps to follow in order to ensure a safe and effective surgery for every patient, and the SSCL is a useful tool that helps facilitate good communication among the health care team. Essentially, the checklist is about improving overall teamwork – a critical factor in producing positive clinical outcomes. Why are hospitals publicly reporting the SSCL indicator? As part of the Ministry of Health and LongTerm Care’s public reporting of patient safety indicators initiative, eligible hospitals are legally required to post their SSCL compliance percentages. This is a good thing for hospitals. The public reporting of patient safety indicators is about inspiring improved performance, enhancing patient safety, and strengthening the public’s confidence in Ontario’s hospitals. SAFETY MATTERS AT JBMH JBMH’s SSCL compliance rate for April-June 2010 is 99.9% and for JulySeptember 2010 it is 99.8%. This is strong evidence that JBMH is on track in ensuring safe surgical services for its patients. A Joseph Brant Memorial Hospital Publication l November 2010 l www.jbmh.com Group speech therapy and post stroke maintenance programs now offered at Wellness House Joseph Brant Wellness House and the Halton Aphasia Centre have partnered to offer group speech therapy at Wellness House. The group will meet every Thursday from 1-3 p.m. Clients must be registered clients of Wellness House. Cost for the speech therapy portion is $20.00 for each registered day. Wellness House is also offering a Post Stroke program for patients 18 years of age and older. Once referred, patients will be assessed by Wellness House to determine suitability for the program. The program will provide post stroke clients who are able to walk at least 10 metres with or without a gait and independently and who also has no significant cognitive or perceptual deficit with an exercise program to maintain physical function. The program will also involve educating stroke survivors on adapting their lifestyle to their level of function and provide patients and their caregivers with information on support services in the community. The program runs Tuesdays from 1-3 p.m. for a 12-week period and costs $15 per registered session. Contact Joseph Brant Wellness House at 905-632-5358 for more information. Nina's Place to host Lunch & Learn on November 29 in recognition of Woman Abuse Prevention Month November is Woman Abuse Prevention Month. The month provides an opportunity to raise awareness about violence against women and its prevention. “Violence against women is a widespread problem in society. It’s an issue of power and control, affecting women from every background,” says Carole Belair, RSW Social Worker, Nina’s Place, The Regional Sexual Assault and Domestic Violence Care Centre of Halton, Joseph Brant Memorial Hospital. JBMH staff are invited to a “Lunch & Learn” on November 29 from 12-2 p.m. in the Gordon Room. Contact Carole Belair at 905 681-4880 or email [email protected]. Honouring caregivers at the 22nd Annual Caregivers Bursary Luncheon on November 23 The Joseph Brant Memorial Hospital’s Caregivers Bursary was established to recognize our hospital staff who provide direct care or supportive services to seriously ill patients. It has since been awarded to assist staff in enhancing or nurturing their caregiving qualities. This year marks the 22nd anniversary of the Bursary and the amount being award this year is $1,000. Winners of the 2010 Caregivers Bursary will be honoured at the Care for the Caregivers Luncheon on Tuesday, November 23 from 11:45 a.m – 1:30 pm at the Burlington Golf and Country Club. Joseph Brant Memorial Hospital and Smith’s Funeral Homes are pleased to welcome Ken Shonk as 2010’s featured guest. Shonk ran a full-time family practice up until his retirement in October of 2007. His medical interests include pediatrics and palliative care. He is an experienced speaker who brings an upbeat attitude and humourous style to his presentations. He will show us how humour can make our lives just a little more bearable and how we can make the best of a bad situation. To attend the luncheon please contact Angela Ramlall at ext. 1266 or email [email protected]. Fromourpatients pulse • 7 the Caring for Carly – relieved father offers his special thanks to ED staff for caring for his daughter “On Friday, November 5, 2010 I took my daughter Carly, age 15, to your Emergency Department. A short time earlier she had been experiencing extreme abdominal pain and was vomiting. She is not one to complain about minor stomach aches so I knew something was seriously wrong with her which made our visit to JBMH necessary. The admitting staff was polite, caring and were trying to put my daughter at ease. After providing her with a bag to throw up in, we were asked to sit in the waiting room. My daughter was crying due to the pain and embarrassed about having to throw up in the waiting room. Your staff realized this and it wasn’t long before she was asked to lie down on a bed. Although all of the staff we met were excellent I would especially like to make the management staff aware of the nurse named ‘Tara’ who looked after my daughter that night. Tara was caring, professional and empathetic. We were in a room with several elderly women – Nurse Tara was so kind and considerate to these women and my daughter! Her professional approach and kindness was really outstanding! I don’t know how many hours into her shift she was, but at 2 a.m., I’m sure she must have been tired, yet you wouldn’t have known it by her demeanor. She just seemed to want to do more and more for her patients as time went on. We were seen by a doctor and my daughter was able to receive two shots of gravol and Advil and it worked wonders. We were able to leave with an arrangement that someone would call in the morning to arrange an ultra sound for her abdomen. As promised, someone called in the morning and we returned, again to meet with very kind, helpful staff. We were told that our daughter's previous night's episode was probably due to a small kidney stone having been passed. Would you please compliment all of the staff, especially Nurse Tara Weekes, for doing such a great job and showing kindness and compassion under such difficult conditions. Please rest assured that all of your work and kindness doesn’t go unnoticed, and please keep up the good work. Many, many thanks to all of you.” Yours sincerely, Marty Crawford LIBRARY CORNER Janette’s picks this month Books: Successful writing for qualitative researchers. Woods. H62W662006 A nurse’s guide to presenting & publishing. BF408H4659n2008. Heinrich. Papers: Writing for publication. Nursing Standard, 2007,22(28): 35-40. Happell. Ten tips for successful writing and article submission. AORN, 2007, 85(2): 273-276. Saver. Turn your presentation into a published manuscript. AJN,2008, 108(10): 85-87. Gross. WEB SITE OF THE WEEK www.nurseauthoreditor.com/ For help contact Janette Hatton, Library Services, ext. 5515. pulse 8 • the In the news A Joseph Brant Memorial Hospital Publication l November 2010 l www.jbmh.com JBMH Foundation Board of Directors Past Chair Kevin Brady named Philanthropist of the Year Kevin Brady has been named the 2010 Philanthropist of the Year by the Burlington Community Foundation. Brady was honoured for his substantial gifts of time and leadership as well as for monetary contributions that have made a huge impact and difference in our community. Brady was presented with the award at the Burlington Community Foundation Masquerade Ball held earlier this month. Brady has been an active volunteer for the Joseph Brant Memorial Hospital Foundation since 1999 when he was a member of the Major Gifts team, helping to raise funds for the capital campaign. Brady and his wife Barb own and operate Brady Financial Group founded in 1998. Specializing in providing financial security solutions for corporations, business owners and individuals, the company has grown into one of the largest and most reputable independent financial services companies in Southern Ontario. With a deep commitment to Burlington, Brady is actively involved with the Rotary, the Hamilton/Burlington YMCA, Burlington Hospice, United Way and Joseph Brant Memorial Hospital. Today, Brady is a member of the 2010-2011 Foundation Board of Directors as well as a member of the JBMHF Ambassadors Council Executive. Part of a family that is passionate about giving back to their community, Kevin and Barb live in Burlington with their three children. JBMH Board member Marianne Meed Ward elected to City Hall Marianne Meed Ward, member of the Joseph Brant Memorial Hospital Board of Governors, has been elected to City Hall. Meed Ward bested incumbent Peter Thoem to claim the Ward 2 seat. She is one of three new councillors joining mayor-elect Rick Goldring on the seven-member council. As a mother of three, Meed Ward has had an impressive career as a journalist and owner of her own communications business. Meed Ward has lived in Burlington since 2000 when she, along with husband Peter Ward, a fundraising executive with World Vision Canada, moved here to raise their family. In addition to her work as a columnist with the Toronto Sun and regular appearances on Vision-Television and the Michael Coren cable talk show, Meed Ward is a strong supporter of Joseph Brant Memorial Hospital. "My husband was nursed back to health at Joseph Brant Memorial Hospital after a lifethreatening illness. Our 9-year-old twins, Nicholas and Alexandra, were born at the hospital. Every member of my family has relied on Joseph Brant Memorial hospital for care. JoBrant hospital has been there for our family when we needed it. So I welcomed the opportunity to give back as a volunteer member of the Board of Governors. When I joined JBMH, our hospital was going through a challenging time. I hoped to use my background in communications to engage our community in making the hospital the best it can be. We have made quality care and patient safety our focus, which includes a long overdue upgrade of our facilities. The greatest reward for me has been to see the community rally behind our hospital expansion, making it our city’s top priority. By working together we will ensure our hospital is there not only for our families, JBMH Board of Governors member Marianne Meed Ward will be sworn in as Ward 2 Councillor on December 1, 2010 but for our children’s families, too." The was AMAZING! The first annual Amazing Bed race raises over $80,000 for Joseph Brant Memorial Hospital and the Rotary Club of Burlington North Chris McGarvey, President Joseph Brant Memorial Hospital Foundation (far left) accepts a cheque for over $43,000 from TEAM SCOTIABANK at the Joseph Brant Memorial Hospital Amazing Bed Race on September 26. When Joseph Brant Memorial Hospital and the Rotary Club of Burlington North first talked about organizing a bed race in Burlington, they had a vision for a fun and exciting event that would bring out community spirit. And that vision was realized on September 26 on Brant Street when the inaugural year of the Amazing Bed Race exceeded all expectations. Thirty-two teams participated in the race and the streets were filled with fans and spectators. From tooth fairies dressed in white tutus to space cadets dressed to suit their metallic spaceship bed, it was wonderful to see the spirit as teams raced, two at a time, in their decorated beds and costumes. Congratulations to the Halton Regional Police Services for winning the final race and becoming our Amazing Bed Race Champions and also for having the “Best Decorated Bed.” Honourable mentions go to our 2nd place team, the Burlington Professional Firefighters Association; and our 3rd place team, the Burlington Orthotic Centre. A special thank you goes to our other champions, TEAM SCOTIABANK, who brought spirit and cheer along with a donation for over $43,000 towards the Amazing Bed Race. You are amazing! A big thank you also goes out to DenBok Landscaping and Design Ltd. and Bozek Orthodontics for their significant contributions towards this event. Both companies raised approximately $5,000 through donations for the Amazing Bed Race. The success of an event like this is the result of the overwhelming support that we receive from our community and many corporate sponsors. Special thanks to Karen Paul Realty, Joelle’s, Christopher Terrace Retirement Home, and our many other sponsors, donors, volunteers, spectators and participants that made this event such a success. Another special thanks goes to Killin’ Time Band, Hamilton City Roller Girls and the Burlington Student Theatre for keeping us entertained throughout the day. The 2nd Annual Amazing Bed Race will be on Sunday, September 25, 2011 and promisees to be an even bigger event! Visit www.amazingbedrace.ca for more information. A Joseph Brant Memorial Hospital Publication l November 2010 l www.jbmh.com pulse • 9 the JBMH staff and hospital supporters find themselves In Good Company On October 20, 100 of Burlington’s top business leaders gathered at the new flagship Mercedes Benz dealership for “In Good Company”, an exclusive event hosted by Manulife Securities Incorporated and Joseph Brant Memorial Hospital. Geoffrey Charlton, Senior Financial Advisor at Manulife Securities Incorporated was the event host, while Michael Lee-Chin, renowned investor and philanthropist and Chairman of Portland Holdings, Inc. and Dr. Dwight Prodger, Vice President of Medical Affairs at JBMH were the guest speakers. Along with key business leaders, the event also hosted several past and present Hospital and Foundation Board members, donors and hospital staff who were on hand to hear Lee-Chin speak about business and investing strategies and Dr. Prodger on the challenges facing our health care system today, its sustainability in future and the proposed JBMH redevelopment project. JBMH also honoured Michael Lee-Chin and family for their generosity and past support of the Emergency Department and Cancer Clinic at JBMH. Lee-Chin was presented with a glass bull statue by Eric Vandewall, JBMH President and CEO and Dr. Prodger. ABOVE: Michael Lee-Chin, Chairman, Portland Holdings, Inc. LEFT, l-r: Geoffrey Charlton, Senior Financial Advisor, Manulife Securities, Ken Szekely, Co-owner, Mercedes-Benz, and Chris McGarvey, JBMHF President. RIGHT, l-r: Dr. Randy Cross, JBMH Chief of Staff, Dr. John Bozek, JBMHF Board of Directors member and Jelena Milivojevic, JBMHF Communications Officer. BOTTOM LEFT, l-r: Michael Lee-Chin, Eric Vandewall, JBMH President and CEO and Dr. Dwight Prodger, JBMH Vice President of Medical Affairs. BOTTOM RIGHT, l-r: Chris McGarvey, Eric Vandewall, Michael Lee-Chin, Cheryl Sotherland, JBMHF Manager of Personal and Corporate Giving and Dr. Dwight Prodger. pulse 10 • the A Joseph Brant Memorial Hospital Publication l November 2010 l www.jbmh.com JBMHF Ambassadors Council Joseph Brant Memorial Hospital Foundation new Board of Directors 2010-2011 Back row (l-r): Sherry Chivers, Carmela Friday, Ken Jaques, Dr. John Bozek, Brian Heagle, Kevin Brady, Mel Griffin, Chris McGarvey, Peter Hogarth, Elizabeth Law Front row (l-r): Dr. Trish Hannon, Randy Smallbone, Brian Torsney (Vice Chair), Tim Maloney (Chair), Brenda Hunter (Vice Chair), Eric Vandewall, Stephen Friday Absent: Dominic Mercuri, Susan Moore, Michael O’Sullivan, Chris Regan JBMHF is dedicated to upholding the most stringent ethical standards As a member of Imagine Canada’s Ethical Code Program, the Joseph Brant Memorial Hospital Foundation is dedicated to upholding the most stringent ethical standards. Our commitment to these standards is evident in our financial accountability to donors, our ethical practices, and our transparent approach to fundraising. The Ethical Fundraising and Financial Accountability Code lays out a set of standards for charitable organizations to manage and report their financial affairs responsibly. By adhering to these standards, we are complying with generally accepted practices for soliciting and managing donor dollars. This is important because you, our supporters, are entitled to For more information visit www.jbmh.com transparency and the greatest impact possible for your investment in us. “Our Ethical Code Membership is due for renewal. Membership ensures that the JBMH Foundation follows standards set out for charitable organizations to manage and report their financial affairs responsibly. By adhering to these standards, we are complying with generally accepted practices for soliciting and managing donor dollars. Membership also enables our charitable organization to use the Ethical Code logo on all print materials,” says Chris McGarvey, President Joseph Brant Memorial Hospital Foundation. Donor Bill of Rights The JBMH Foundation takes the rights of our donors very seriously. By adhering to the Donor Bill of Rights developed by the American Association of Fundraising Counsel (AAFRC), the Association of Healthcare Philanthropy (AHP), the Council for Advancement and Support of Education (CASE), and the Association of Fundraising Professionals (AFP), we ensure that our donors can have full confidence in our actions. On October 7, the JBMHF Ambassadors Council met at the Burlington Golf and Country Club where Eric Vandewall, JBMH President and CEO, provided his insights on his first year with JBMH. The Ambassadors Council, made up of the top leaders in our community who support and promote our community hospital, meet 2-3 times a year for the latest news on what's happening at JBMH. Joseph Brant Memorial Hospital Ambassadors Council Executive 2010-2011 Back row (l-r): Doug Leggat, Ralph Sgro Front row (l-r): Shirley Thomas-Weir, Tim Maloney, Kevin Brady (Ambassadors Council Executive Chair), Diane Peller Datestoremember pulse • 11 the A Joseph Brant Memorial Hospital Publication l November 2010 l www.jbmh.com hospital & foundation & auxiliary November 19 december 5 ED Bake & Book Sale, Bodkin Auditorium, 12-4 p.m. Bring your holiday cheer to the Santa Parade from 2-6 p.m. JBMH has a float to raise community awareness about our redevelopment project and other events including the Amazing Bed Race. November 19 The Killin’ Time Band pay it forward November 19 Burlington's The Killin’ Time Band will present a cheque to the Joseph Brant Memorial Hospital Foundation on November 19. The band's Pay It Forward Fundraiser, a night of music, dancing and prizes on March 6 helped raise funds for the band's full length album. Now the band will "pay it forward" by donating half of all proceeds raised from their album to the JBMHF. Burlington Professional Firefighters Association supports JBMH Foundation at Bright Lights Hot Nights Gala on November 25 Joseph Brant Memorial Hospital Foundation has partnered with the Burlington Professional Firefighters Association for the 3rd Annual Bright Lights Hot Nights Dinner and Show on November 25 at the Burlington Convention Centre. The Burlington Professional Firefighters Association has contributed over $500,000 to improving health care at Joseph Brant Memorial Hospital through its Benevolent Fund. "We are proud to work with such an outstanding organization that has done amazing things for our hospital and community at large," says JBMH Foundation President Chris McGarvey. Ticket are still available at www.brightlightshotnights.com. You can also purchase a 2011 Burlington Professional Firefighters Calendar in the Foundation Office for $20 each. All proceeds from the calendar sales go towards Joseph Brant Memorial Hospital and the Burlington Professional Firefighters Benevolent Fund. Newlyweds Megan and Chad donate $750 to JBMH The JBMHF wishes to thank Megan and Chad Tregunno for their donation to Joseph Brant Memorial Hospital. In lieu of the traditional “clinking of the glasses” Megan and Chad asked guests at their wedding to make a donation to JBMH. The happy couple then matched their guests’ donations, raising $750 for the hospital. “From the start of our wedding planning, we knew we wanted Jo Brant to play an important part in our celebration. We hold close personal ties to the hospital; it’s our community hospital, we were both born there, and the hospital has helped many of our family members and friends over the Megan and Chad Tregunno. Photo by Jayme years,” said Megan. Van Geest Photography. “We thought our wedding would be a great way to get our family and friends involved with a cause close to our hearts. We asked our guests to make a donation when they wanted us to kiss, and then we matched the total amount raised. We decided to direct this donation towards the hospital’s redevelopment plans. We hope that our gift will help to inspire others to give generously to JBMH, too.” Killin’ Time Band Big Payback Cheque Presentation & Show at Boston Manor. Show starts at 9 p.m. Tickets can be purchased for $10 at the Boston Manor, Long and Mcquade Burlington and online at www.killintimeband.com/store. November 22 The Auxiliary Christmas at the Brant Bazaar – Baking, crafts, books, Christmas gifts & décor – Bodkin Auditorium, 9 a.m. – 3 p.m. November 23 JBMH & Smith’s Funeral Homes 22nd Annual Caregivers Bursary Luncheon, Burlington Golf & Country Club, 11:45 a.m.-1:30 p.m. Please RSVP to Angel Ramlall ext. 1266 or [email protected]. November 24 Auxiliary Vendor Sale 9 a.m. – 3 p.m. Express Uniforms, Mom's Time Out, Nelly Sports, Fashion in Motion. November 25 3rd Annual Bright Lights Hot Nights Dinner & Show – Burlington Convention Centre. November 25 Wellness House Christmas Bazaar – Bodkin Auditorium 9 a.m. – 2 p.m. Great gifts, baked goods, raffle table. For every $25 spent receive a free raffle ticket. November 29 GAITE Clinic Grand Opening 3-6 p.m. November 29 Nina's Place Lunch & Learn 12-2 p.m. Gordon Room. Contact Carole Belair at 905-681-4880 or [email protected] for more information. december 1 The Auxiliary's Laughter is the Best Medicine Comedy Night – featuring comedians David Green, Gerry Hall, CJ McCarroll and Gary Owens at Gator Teds – Doors Open at 6:30 p.m. Tickets are $12 ea. and are available at the JBMH Gift Shop. december 6 Next to New Sale – Several new purses and new jeans still in wrapping are just a few of the great things to be found. Bodkin Auditorium from 9 a.m. -2 p.m. Donations accepted through the Auxiliary office 905-632-3737 ext.1314. december 8 CPR Recertification, 2 West Classroom, 8-10:30 a.m. Instructor Brian Dowd. Cost $40. Sign up sheets are available in the Library on the lower level. Contact Laura Bartolini at ext. 5521 or [email protected]. december 8 Auxiliary Vendor Sale 9 a.m. – 3 p.m. Scarabee, Cre8tive Baskets, Janet Fashions, Sheldon's Odds & Ends, Shaz for Health. december 12 Ecumenical Christmas Memorial Service, 2-6:30 p.m. at St. Gabriel's Roman Catholic Church, 2261 Parkway Drive, Burlington. Light a candle in memory of your loved ones. Bring a gift of a non-perishable food item or unwrapped toy to be donated on your loved ones' behalf. Please RSVP by December 3 at 905-632-3333. december 16 Christmas Rounds, Bodkin Auditorium, 8 a.m. Food bags will be distributed again this year. – Please submit your act(s) before December 10 to Angela Ramlall ext. 1266 or [email protected]. MARCH 6, 2011 Chilly Half Marathon and Frosty 5K. 12 week training program begins December 4. You can register online at www.vrpro.ca or call 905-639-8053. Proceeds will go towards purchasing a Portable Ultrasound Machine for the JBMH Emergency Department. SEPTEMBER 25, 2011 2nd Annual Amazing Bed Race. Visit www.amazingbedrace.ca for more information. Congratulations pulse • 12 the A Joseph Brant Memorial Hospital Publication l November 2010 l www.jbmh.com ty Love Volunteers Rowena Warner & Bet t n e m e r i t e R Elizabeth Wensley Congratulation Rowena Warner and Betty Love on receiving their Hospital Auxiliary Association of Ontario (HAAO) Provincial Life Member Awards presented at a special dinner at the Royal York Hotel as part of the HAAO convention on November 9. Rowena Warner – Rowena first joined our Auxiliary in January 1989 and has over 21 years of outstanding service in our Gift Shop. She is well respected by her peers and a conscientious team player who has a very pleasant personality that aids in her interaction with her fellow Auxilians and customers. Rowena became a Life Member of our Auxiliary in 1994 and has contributed over 11,000 hours in the service of the hospital. Rowena was also the Team Leader of the Knitting Service, working with volunteers to supply our Gift Shop with knitted baby goods. Betty Love – Betty has been a trusted and valued member of our Auxiliary for over 12 years. Betty first joined our service in November 1997 helping to arrange flowers for patients. In 2001 she joined the Auction Committee, and to date has held a leadership position in this service. She became a Life Member of our Auxiliary in 2007, and has contributed nearly 4,000 hours in the service of the hospital. Currently, Betty is the Co-Chair of the Auction committee and lends her expertise in antiques and collectables to this successful Auxiliary fundraising event. JBMH congratulates Ildico Tettero, Nurse Practitioner, Outpatient Palliative Care Program and Karimah Alidina, Professional Practice Educator, Rehab and CCC whose article Exploring the therapeutic value of hope in palliative nursing has been published in the September issue of Palliative & Supportive Care, a Cambridge University Press Journal. This article explores and analyzes the therapeutic value of hope using a clinical scenario. It also identifies factors determining hope in cancer patients as well as interventions that can foster hope in patients nearing their end of life. JBMH staff honoured the retirement of Elizabeth Wensley on Friday, November 12. Elizabeth started her employment at JBMH in May 2001 as Director, Organizational Development and CQI. Over the years, she has been the Director, Quality Improvement, Risk Management and Organizational Development, Director, Organizational Development, QI, Risk Management and Patient Relations. Most recently, Elizabeth was our Director of Quality Safety and Patient Relations. “Elizabeth has been steadfast in her pursuit and has been a quality beacon that has guided many to live and breathe a quality and safety agenda at JBMH. We wish her all the best in the next leg of her journey – Elizabeth has made a real difference at JBMH,” said Mary MacLeod, Vice President Patient Care Services and Chief Nursing Executive. Our next issue will be published December 16, 2010. Deadline for editorial submissions is Monday, December 6. JOSEPH BRANT MEMORIAL HOSPITAL thepulse is produced by the Joseph Brant Memorial Hospital Corporate Communications Department: For information email [email protected] Special thanks to Haber Blain Insurance Brokers Ltd. and Wade Group Professional Services for making the printing of this month's issue of the Pulse possible. Standing together for quality care For a copy of the PULSE call 905-632-3737 ext. 2038. To view the online edition visit www.jbmh.com. MARIO JOANNETTE, Integrated Vice President, Public Affairs and Communications NNEKA ONWUALU, Corporate Communications Specialist JELENA MILIVOJEVIC, Communications Officer, Joseph Brant Memorial Hospital Foundation Joseph Brant Memorial Hospital 1230 North Shore Boulevard Burlington, ON L7S 1W7 • 905-632-3730 • www.jbmh.com