plus consolidation for a stronger tomorrow whats new? together we

COR PO R AT E
EMER GENC Y RES P ON S E
T E AM W ORK
E V E N TS
Issue 2
Oct. - Dec. 2014
INSIDE D PI
HAPPY PEOPLE HAPPY PEOPLE HAPPY PEOPLE HAPPY PEOPLE HAPPY PEOPLE
ENHANCINGLIVESENHANCINGLIVESENHANCINGLIVESENHANCINGLIVES
CONSOLIDATION
PLUS
FOR A
ORGANISATIONAL
STRONGER
CULTURE
TOMORROW
Words from
our Director
Marc Pontifex takes us through the
consolidation of Bryden pi’s Consumer
Division
TOGETHER WE
ACHIEVE
Bryden pi staff shows support for Breast
Cancer, L’ Oréal Top Award, Our very own
star and more!
PAGE 7
Bryden pi staff strut their stuff.
PAGE 7
➲ p.1
Emergency
Response
➲ p.10
Mergers
➲ p.9
WHATS NEW?
Make Up, Food and much more!
Organisational
Culture
➲ p.5
Photo gallery
➲ p.6
Useful links
MAKE UP TIPS
JANET DOES PRICEY’S MAKE UP
PAGE 14
➲ p.14
Selfie Contest
➲ p.12
H.R. Corner
➲ p.7
CO N T R I B U TO R S
MEET THE TEAM EXECUTIVE TEAM
SALINA ALI
CHIEF EDITOR
JASON JAMES
MANAGING EDITOR
SHEENA CONSTANTINE
LAYOUT & DESIGN
EXECUTIVE SERVICE TEAM
PATRICE RAVELLO WHARTON
BARRY TANGWELL
SUSAN GIBSON
CONTRIBUTORS & COLUMNIST
MARIA CABRERA
JENELLE RAMPERSAD
MARC PONTIFEX
SHERIFFA RAMSINGH
CO N T E N T S
»» p.15
»» p.3
»» p.13
»» p.5
1-2
FORWARD
3-4
VALUES ROLL OUT
5-6
ORGANISATIONAL CULTURE
7-8
HR CORNER
9
ENCHANCING YOUR LOOK
10
CONSOLIDATION
11
BPI GENETHICS
12
EMERGENCY RESPONSE
13-14
AWARDS & EVENTS
15
WHAT’S NEW
16
RECIPES
F O R WA R D
M. BRYDEN D
elight, pride and excitement, those were the feelings that I experienced when
asked to write the foreward for the second edition of ‘Inside de Pi.’ I was also
excited about the topic “values & culture” because it is so significant in the development of Bryden Pi. Although some personnel have more or less lived the values since its
existence, the translation of these values into specific words and ideas and formal communication of these concepts through the company is new to many. I do not consider myself
an expert on the living of these values but I endorse them 100%. They are exciting and they
have been developed by a team with a passionate belief in them. That is a key ingredient to
attaining any vision.
By now we would have had our values roll out and you should have a better understanding of what direction the company wants to go in with regard to how all employees
(from MD up) should treat with each other. This is a new and exciting direction for a local
company but it seems that our idea has caught on and companies such as Google, Zappos, Virgin and Nestle Purina are copying it (LOL). This non-traditional approach will feed
directly into and guide our culture. Organisational Culture is the behaviour of humans
who are part of an organization and the meanings that the people attach to their actions.
Culture includes the organization’s values, visions, norms, working language, systems,
symbols, beliefs and habits.
1
Our central vision (happy people committed to enhancing lives with a spirit to serve and
exceed expectations) is critical to driving all the others and it is believing and living the
values that will be key to achieving it. It will take some time for people to believe what
they have heard in the ‘Roll out’ and to start living the values.
Recently someone came to me straight from the hospital where she had taken her baby
because of vomiting and fever. She came to inform me that, she was going home to
change and will be back to work soon. When I inquired who was looking after her baby,
she responded, she is dropping her off at a day-care centre. I advised her to call someone
so they can cover for her so she can go home to her baby. This was less than one week
after our ‘Roll out,’ which means that we still have a lot to do for people to truly internelize the way we wish to operate.
I think the values were well articulated in the ‘Roll Out’
and I hope that you were excited enough about them to
our central vision speak about them to any of your colleagues/team memis really key to bers who were not present. Over the coming months,
driving all the others it is you will see many efforts to inculcate these values into
believing and living the
each and every one at Bpi. These will be spearheaded by
values..
our HR Manager and her team, although it is important to
note that the responsibility for its success lies with each
and everyone of us.
This event, I believe has been a key ingredient in translating long held ideas into tangible actions. These efforts may need a driving force but with time as we truly begin to believe and live
these values we will become our Mantra:’ Happy people, enhancing lives with a spirit to serve
and exceed expecations’. Living this way can only improve the way we feel which will translate
into a better personal and professional life.
.
Michael Bryden
Director
2
VA LU E S R O L L O U T
EVENT On 23rd September 2014, at our first town hall meeting in
Macoya, the management team rolled out the values of the
company.
It was an evening of fun, laughter and camaraderie which
is a true reflection of the Bryden Pi culture of family and
togetherness. Presenters were listened to avidly and a special
thanks goes out to Mr. Barry Hart who helped staff to link
the happy people training with the values of the Company.
It was ‘Granny’, though with her unique approach who titillated the crowd as the audience thoroughly enjoyed her
attendance at the meeting. In true Bryden Pi spirit, the
meeting culminated with delicious curry and a lime. Bryden
Pi, where there are “Happy people enhancing lives together
with a spirit to serve and exceed expectations
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BLESSINGS
On Monday July 21st Father Harve y came
to bless our new home at Macoya and
boy were we excited to pray together as
a fa m i ly. T h i s b l e s s i n g wa s i m p o r t a n t
to ensure our success as a company and
indivduals.
Where families are gathered in peace,
productivity and happiness the Creator
is sure to be present.
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O R G A N I S AT I O N A L
C U LT U R E
AWARDS A
s Michael stated in his forward, Organisational culture, or culture in
the work place, includes the Organisation’s values, visions, norms,
working language, systems, symbols beliefs and habits and is
reflected in its dress code, business hours, office setup, employee
benefits, customer service ethics and every other aspect of operations.
At Bryden Pi Ltd, our culture stems from our ‘mantra’ “Happy people enhancing lives together with a spirit to serve and exceed expectations”. We
do our best when dealing with our clients and employees, leading to high
expectations. We also recognize different religions and ethnic groups and
we are not biased in terms of respecting each others’ cultures.
Namaste...
We encourage people to be open minded, relaxed, down-to-earth and
loving. Our open-door policy and our informal approach to management
have helped to break down communication barriers and everyone is more
expressive as a result.
Check out some the outfits from the Divali and Emancipation Day Celebrations.
Wendy all pretty in white
5
Norman Tang with Leslie Ann Harris
Divali Best Dressed - Neela Mohan
Marc Pontifex with June
Randy representing the gents.
3 lovely ladies
6
HR CORNER
The HR team is pleased to advise that before the end of this year, in conjunction
with the respective departments, we would have updated and completed Job
Output Expectations (JOEs) for all positions within the Company. Traditionally
called Job Descriptions, JOEs are important and helpful in the following ways:
• They provide clear role definitions, defining the purposes and main functions of the job;
• They specify key tasks and describe the main parts of the job;
• They specify competences (knowledge, skills, abilities and behaviours) – what people need to know and be able to do to perform
the tasks;
• They specify performance standards – what will be measured and
reviewed.
In other words, a JOE provides clarity in what is expected of employees in their jobs and emphasizes accountabilities, thereby focusing on
results. This is not meant to stifle flexibility however, as ''we win only
as a team" in the accomplishment of our goals and objectives. JOEs
are also important as they provide input into other key HR areas such
as recruitment, performance management, training and development
and compensation.
IN D SPOTLIGHT
JOHN HERNANDEZ
POSITION: Sales REP (Pharma)
Q: You’ve been with BPI since the company was originally called Pi Caribbean, how has
your experience been throughout the years?
A:I’ve had a great experience thus far, I’ve had the chance to meet some amazing
people and everyday seems like a new adventure.
Q:How would you say Bpi’s culture differs from other companies you have worked?
A: Well I can only draw reference from Smith Robinson since it was there I worked
before coming here, back then the culture was the same as Bpi’s, family oriented and
open-door policy.
7
Q: What drives you as an individual?
A: Well (laughs) nothing really drives me, as I drive myself, I’m very self-motivated.
Q: What is your most memorable experience working at Bpi?
A: Well hmmm… I remember back in PI Caribbean days, every Christmas we would receive a lil bonus like we do now, but
we would also get a ham and turkey. This was really noteable as the other companies were not doing this.
Q: What do you enjoy doing in your spare time?
A: I love working on my car and well taking care of my two birds.
GRAEME CONNELL
POSITION: Sales REP (Pharma)
We were interested in interviewing an employee who has worked with another member of our
group to get a small insight on the culture at both organizations. We caught up with an employee
who started his tenure at ASB before joining us.
Mr Connell, better known as Graeme has worked with Bpi from what he termed as the very beginning. He added that before BPI there was Pi Caribbean and after the merger to create Bryden Pi
he moved over to this company where he has spent the last twelve years.
Q: During your time spent at ASB, how would you describe the culture at the organisation?
A: At the time I worked there, it was more relaxed, close knit and family oriented.
Q: Compare the culture at asb to that of Bpi presently.
A: It’s much like what I’ve been experiencing here at Bpi, same close knit and family oriented. Also with relation to the growth of
the company, the move from a smaller office to our own building and a much larger space and the hiring of new employees, I
went through the same transition at ASB and it is basically familiar ground.
Q: What is your favourite aspect of your job?
A: Interacting with people and being on the road.
Q: What is one thing about your job you would change if given the chance?
A: I won’t change a thing, I have two great managers and I enjoy my route and remuneration I receive for my job.
Q: Do you have any last comments?
A: With the growth of a company the physical space between its employees becomes bigger, interaction with everyone becomes
less and the organization’s culture changes. The larger companies grow they tend to lose focus on the smaller aspects that are the
foundation of the company. I hope that as we grow, we do not lose sight of the little, yet equally important things. With growth,
we must not lose sight of our identity… we must stay true to our “close knit”, “family oriented” culture.
8
IN D’ SPOTLIGHT
O
ur Editor’s were finally able to catch up with Janet Warren,
Personal Care’s Promotions supervisor / make-up artist and
Beauty Advisior. Janet has been with Bpi for the past twelve years,
where she started as a L’ oréal beauty consultant and now Promotions
Supervisior.
Janet is currently responsible for scheduling her team of promotor’s and handling all promotions as it pertains to our L’ oréal and
Maybeline lines.
She really caught our attention, when she got mentioned by
local entertainer Racheal Price. Janet had the privilage of being
Racheal’s make-up arstist for her show ‘KaTang’ held in Naparima
Bowl South Trinidad.
Below are a few words from Rachel Price herself about Janet and
the remarkable work she did.
“
“
Janet you quickly silenced my fears, your expert fingers knew
exactly how to maneuver across de ‘ole face’. You brought out
my best, I thank you!
Racheal Price, behind the scene of the Ka Tang show
On Wednesday July 23rd our Personal Care Team scheduled make
up demos at our Macoya office for our ladies. Needless to say it
was a success! Our ladies were awed by the expertise of Janet and
her well knowledgeable staff
9
Here are a few tips from Janet to give you that
professional look you always wanted.
•
Always use the proper tools getting the look you
want.
•
Enhance you natural features, eg. make full bold
eyelashes. Some contouring also helps for that
dramatic look.
•
During the day time, you should use softer tones
& highlights for the warmth. Use a pop-of colour
on lips.
CON S O LID A T I N G
In 2013, in keeping with the Company’s Channel Focus Strategy, the Consumer Division re-engineered their Go-To-Market
(GTM) structure by segmenting customers into channels as
follows: Key Accounts, General Trade & Down-the-Trade which
are serviced by dedicated sales representatives. In addition
to servicing and managing the sales function by channel,
the management of the merchandising team was also restructured for additional focus due to their importance to the
success of the Consumer Business Unit.
For a stronger
tomorrow........
As a result of the GTM changes in the Division, they are now
poised to service their customer base more effectively and
establish a solid base upon which the division could seek additional lines to complement it’s portfolio.
In 2013, the trend continued where large customers began
buying direct from suppliers and bring in parallel products
which posed an increasing challenge to the Personal Care &
Consumer Division to look for additional growth opportunities.
At the same time, major competitors were investing heavily in
the mass market channels (supermarkets) which made it even
more critical for us to move swiftly in order to captialize on the
oportunities in this channel and gain market share. One Personal Care key supplier - L’ Oréal, demanded increased focus
on the pillar brands of L’ Oréal and Garnier in the haircare and
haircolor categories and we were able to identify significant
category growth opportunities.
Due to ongoing changes in the retail trade, the management
team pro-actively started discussing possible synergies between the Personal Care and Consumer Divisions. The new
structure was implemented in July 2013, which created a
consolidated Consumer Division that included three Business
units:
• Food & Grocery (F&G)
• Personal Care (PC) &
• Professional Care (KCP)
In line with our corporate goal of “Best in Class” GTM’s goal/
aim is to capitalize on the expanded reach of the re-structured
consumer division whilst mantaining our channel focused
competitive advantage.
The Management teams were kept in place to keep focus
on their Business Units. An overall Consumer Division Director was appointed to drive the increased optimization of
10
synergizes across the units, including warehousing, sales, merchandising and marketing.
The re-structuring resulted in the Personal Care
Business unit being able to focus on core PC
customers and explore growth opportunities of
Cosmetics and skincare.
The F&G unit’s direct reach to mass channels
coupled with focused marketing from PC has
resulted in a 71% increase in Personal Care sales in
Supermarket and DTT channels. The re-structuring
also allowed the once Consumer Division now the
Food & Grocery Business Unit to broaden their
portfolio thrust to expand into food categories,
with the addition of brands such as Duncan Hines,
Tiffany Chocolates, Baxter Soups and Boni Ramen
Noodles.
We are convinced the changes we have implemented position us on a path for further solid
growth.
We look forward to continued growth of the Consumer Division as one of the major drivers in BPI’s
vision to become a billiion $ company by 2018...
O U R N E W FA M I LY
AQUISITIONS BPI GENETHICS LIMITED
Genethics Pharmaceuticals Limited is a specialist drug manufacturing company
providing trusted family products at affordable prices. The company was founded in
1991 with the main goal of providing high quality medicines and health care products at affordable prices.
Bpi recently acquired Genethics Pharmaceuticals Limited, effictive September 22nd
2014 and assumed full control of the manufacturing and distribution of the range
of Genethics brands, under a separate but fully owned entity called BPi Genethics
Limited.
Genethics products are now mainly sold though our Pharmaceutical Division and
we extended its distribution to the Food & Grocery business unit. The HES Division
also supplies to Government/Private Institutions.
Bpi Genethics offers a wide range of products - Painol, Sports Balms, Baby Chest
Rubs, VP Rubs, Zinc & Castor Oil and Salve to name a few.
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BPI EMERGENCY RESPONSE
INFORMATION Bpi now has its own HSE team, apart and fully independent
from A.S. Bryden’s & Son’s.
We have trained first responders/first aiders, fire wardens and
emergency response personnel equiped and ready should the
need arise. These persons are located at both our warehouses,
401 & 402 respectively, at our corporate office in Macoya and at
Bpi Genethics.
GENETHIC
S TEAM
401 TEAM
Macoya
team
12
AWA R D S & E V E N T S
HAPPY PEOPLE MAKING US PROUD CONGRATULATIONS PERSONAL CARE!
When one is honored, we should all rejoice.
Please join us in congratulating the entire
Personal Care Team for a job well done by contributing
towards Bryden Pi’s success as recipients of the
BEST BUSINESS PLAN AWARD from L’ Oréal Caribe at their 2014 distributors meeting in Curaçao.
CONGRATULATIONS MARC! 2014 Master’s Squash
Squash is a racquet sport played by two (singles) or
four players (doubles) in a four-walled court with a
small, hollow rubber ball. The players must alternate in
striking the ball with their raquet and hit the ball onto
the playable surfaces of the four walls of the court.
The second annual BCQS QPCC Masters Squash tournament took place from July 17th to 20th 2014 with competitors from
four countries: Babados, Bahamas, Suriname and Trinidad & Tobago.
There were three keenly contested age divisions 35-44, 45-54 and 55+
with QPCC players dominating the podium.
35-44 Final participants Marc Pontifex (winner left) and Mark Laughlin (Runner up,
Right)
Marc Pontifex, Director Consumer Division took part in this tournament
and placed first in his age group.
BPi congratulates Marc on his win!!
13
Scotia Bank hosted its “women against Breast
Cancer” walk/run and a fair amount of our
ladies and gents took part in this event.
SCOTIA BANK CANCER WALK
Our very own Carmel Snagg
(Pharma/HES Division) placed first in her age
group!
Lets all congratulate her for a job well
done!!
Bpi SELFIE COMPETITION
LOOK AT WE!
A
t BPi we are always promoting happy people,
because happy people are more productive.
With that in mind Norbert had a Selfie competition held
July of this year at our corporate office in Macoya. Whilst
he tells us his inbox was flooded with the most unconventionl selfies’ one entry came out on top.
The winner of a $300. Ruby Tuesday Voucher was Jason
James of the F&G Business Unit.
Congratulations Jason!
Below : Jason receives his prize from Barry Tangwell
14
W H AT S N E W ?
BRAND UPDATES Discover Essie’s daring 2014 Collection
With the arrival of Summer, Essie has launched 5 new shades to
give your look the extra touch of boldness every woman needs!
Fierce, No fear is a cocoa mahogany color, great for giving nails
an earthy rich color. For those looking for a more feminine look,
Haute in the Heat is a zesty magenta color. Roarrrrange is a powerful citrus orange guaranteed to make your nails stand out. For
a cooler shade, Ruffles and Feathers is a smooth emerald green
that gives a nice pop of color. Finally, Strut your Stuff is a fashion
forward blue that is suitable for any great summer night out.
All of the Essie Summer nail polishes are DBP-Free, Toluene-Free,
and Formaldehyde-Free.
Baxters Soups
This yummy soup contains no artifical flavours or preservatives and comes in 3 varieties:
- Luxury
- Vegetarian
- Favorites
15
Reward yourself with an assorted range of Tiffany
Chocolates. Available in
•
Chocolate Wafer fingers
•
Wafer, cereal & caramel (Rizzo)
•
Almonday and
•
Fiori Fluffy cocoa chocolate bars.
ITS EASY!
STEP 1: 1 can of Duncan Hines®
Frosting Creations™ Frosting Starter
STEP 2: 1 packet of Duncan Hines®
Frosting Creations™ Flavor Mix
Chocolate Minst Brownies
Cheesy Scallopped Potatoes
with BAXTER!!!
INGREDIENTS
Cooking Spray
6 medium baking potatoes, peeled and thinly
sliced
with Dincan Hines
INGREDIENTS
1 package Chewy Fudge Brownie Mix
2 large eggs
¼ cup coffee
½ cup vegetable oil
1 small onion, thinly sliced
1½ cups roughly crushed mint crème-filled sandwich cookies
2 cups shredded low-fat cheddar cheese
16 mint leaves
Salt and pepper
½ cup melted semi-sweet chocolate
One can cream of Baxters mushroom soup
1 can Frosting Creations Frosting Starter
½ cup water
1 packet Frosting Creations Mint Chocolate Flavor Mix
DIRECTIONS
BAKING INSTRUCTIONS
Rinse the sliced potatoes in cold water to prevent
browning. Pat dry with paper towels.
Preheat oven to 350°F. Grease and flour an 8”x 8” or 9”x 9” square pan.
Place a layer of potatoes in the bottom of the
baking dish, sprinkle with, onion, cheese, salt, and
pepper. Continue layering the potatoes, onion,
cheese, and seasonings in this way, ending with
a layer of cheese.
Mix the soup and the water in a small bowl and
pour over the casserole. (At this point you can
cover and refrigerate for up to 1 day. Add 5-10
minutes to the baking time.)
Bake for 1 ½-2 hours, or until the potatoes are
tender.
Mix fudge brownie mix, eggs, coffee and vegetable oil. Mix in crushed cookies.
Pour brownie batter into pan and smooth into an even layer.
Bake 30 to 35 minutes or until toothpick inserted into brownies comes out clean.
Dip the mint leaves into melted chocolate and set on wax paper and refrigerate
to set. (Note: chocolate-covered mint leaves will keep 1 to 2 days in refrigerator.)
Let brownies cool completely.
Pour packet of mint chocolate flavor mix into can of frosting starter. Stir until
evenly blended.
Frost brownies with the mint chocolate frosting you just created.
Chill for 30 minutes. Cut into squares and garnish each brownie with a mint leaf.
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MERRY CHRISTMAS
FROM: BRYDEN Pi LTD