2nd Quarter - ASA of Arizona

2nd Quarter 2016
A Message from the Chairwoman
Julee Baxley
Integrity Automotive
Tucson, Arizona
520-631-7306
[email protected]
What is in your Tool Box in 2016
Save the Date for 2017!
ASA AZ Training & Expo
June 9th 10th & 11th 2017
WeKoPa Resort
This year was very successful at our Automotive Training &
Expo, over 250 attendees and Vendors. There was a great mix of
mechanical and Collision attendees. This was the first year we
had over 50% new attendees and some non ASA members. Another record breaking event in both attendees and vendors.
Thank You to all our fantastic Speakers
Mike Anderson, Braden Poole, Calvin Higgins, Jerry Baarson,
Mark Warren, Frank Dragoni, Paul Bellows, Jeremy O’Neal,
Maylan Newton, Bob Pattengale,
Jack Rosebro, Walt Commans and Chris Caves
A wealth of Information
Thank You to our Volunteers
Janell Frank Aflac, Adam Reliable Risk Management
& Josephine Leutz Desert Car Care.
And most of all Thank You to our ASA AZ Members and attendees that came out and supported this event
As always we value you feed back and comments! Your feedback
is important; please fill out the surveys emailed to you.
The board is working hard on increasing our membership, if you
know a shop owner or manager that is interested please contact
your Chapter President or Luz our State Director.
Please visit our website for location and time of local Roundtable
and Dinner meetings. http://www.asaaz.org/
Thank you very much to our State Board Chapter Presidents
and State Secretary, for all their hard work. Joe Cross, Jeff
McCloud, Mike Pfeiffer, Curtis Rask, Javier Avalos, Frank
Leutz & Louie Collins.
Thank you very much to our State Director Luz Rubio, who
works endless long hours making this event happen.
We all worked really hard as a team to make this event bigger
and better each year. It takes lots of work and planning.
This year we enjoyed ASA National State of the State Saturday
morning during Breakfast and welcome with Tony Molla VP at
ASA National. He spent the 3 days with us and answered questions and gave lots of great feedback.
We could not have done this
without the support of our Vendors
Thank You
Our Platinum Sponsors
AutoZone, Parts Authority, Leading Edge, Reliable Risk Management, Bolt On, Federated Insurance, Estify.
Our Vendor Sponsors
NAPA, LKQ, Omnique, AdvisorFix, Alldata, E.S.I, Sherwin
Williams, KuKui, WorldPac, SMP, Bosch, RepairPal, Mtchell1,
Enterprise, Ignite Payments/First Data, OurTown, AutoShop
FollowUp.Com, ASE, O’Reilly, Merle’s and ATI.
Please join me in thanking all of our sponsors
and supporting them, when you see them at your
location or talk to them on the phone.
The Automotive Service Association of Arizona
PO Box 81517, Phoenix AZ 85069
602-544-2600 Fax: 602-288-9451
[email protected] www.asaaz.org
Welcome New Members
Phoenix Chapter
3-A Automotive Service
Jimmy Alauria
1539 W. Hatcher Ave.
Phoenix, AZ 85021
602-997-7978
Ken’s Auto Repair Service
Ken Waun
8615 W. Kelton Lane, Suite 303
Phoenix, AZ 85069
623-466-6781
Auto Tune Automotive
Gina Carter
5125 W. Pershing Ave.
Glendale, AZ 85304
602-482-2422
Per-Automotive, LLC
Stormy Mazeikis
388 N. Arizona Blvd.
Coolidge, AZ 85128
520-723-1068
Bay’s Complete Auto Repair
Troy Roberts
8515 N. 7th Street
Phoenix, AZ 85020
602-331-1311
The Kar Shop
Kris Bowdren
735 W. Warner Road
Gilbert, AZ 85233
480-855-8000
Coolidge Auto Care
Sandeep Khanna
450 W. Coolidge Ave.
Coolidge, AZ 85128
520-723-6342
We Fix It Auto Repair
Andreas Stylianou
2700 N. Scottsdale Road
Tempe, AZ 85281
480-990-7729
F&C Automotive, LLC
Robert Roy
324 North Hwy 79
Florence, AZ 85132
520-868-9014
Tucson Chapter
Associate Members
Automotive Training Institute West
Jim Silverman
(301) 575-9140
[email protected]
AutoShopFollowUp.com
Mike Carrillo
(866) 253-9740
[email protected]
Bolt on Technology
Frank Dragoni
610-400-1019 x113
[email protected]
Estify
Rochelle Thielen
(818) 849-0016
[email protected]
Our Town America
David Cox
[email protected]
Susan Nagi
[email protected]
(480) 678-1366
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Bronco Auto Repair
Cody Bronson
3061 N. Alvernon Way
Tucson, AZ 85712
520-344-7718
Meetings & Events
Visit our website for details of
upcoming meetings & Events
asaaz.org
July 13—Tucson Dinner Mtg.
July 18—Verde Valley Chapter
Meeting / Dinner
Aug 2—Tucson Roundtable
Aug 9-13 NACE/CARS
ASA—Arizona State Board
Officers
Julee Baxley, Chairwoman
Integrity Automotive
520-631-7306
[email protected]
Joe Cross, Secretary
Tucson Cylinder Head Service
520-624-7711
[email protected]
Board Members
Jeff McCloud
Yuma Chapter President
928-305-0767
[email protected]
Mike Pfeiffer
Prescott Chapter President
928-778-2231
[email protected]
Javier Avalos
Tucson Chapter President
520-744-4454
[email protected]
Frank Leutz
Phoenix Chapter President
480-726-6400
[email protected]
Curtis Rask
Verde Valley Chapter President
928-567-7345
[email protected]
Louie Collins
Mohave Chapter President
(928) 757-1313
[email protected]
Immediate Past Chairman
Dave Wittmayer
Hansen Enterprises Fleet Repair, Camp Verde
928-567-9140 [email protected]
Staff:
Luz Rubio
Executive Director
602-544-2600 [email protected]
ASA Newsletter—The Roadrunner
Is owned and published by the Automotive Service Association of Arizona, representing businesses in the automotive
industry. This newsletter is published at least 4 times a year
and is for information purposes only. The contents of the
newsletter including editorials do not necessarily represent
the views of the association.
ASA advances professionalism and
excellence in the automotive repair
industry through education, representation and member services. ASA’s
national office is in Bedford, Texas. For additional information about ASA, including past news releases, go to
www.asashop.org, or visit ASA’s legislative Web site at
www.TakingTheHill.com.
Act Now! ASA offers a
limited number of Tech
Authority Licenses.
The Automotive Service Association's
(ASA) Tech Authority license expired
May 2. As you may know, the price for
Tech Authority is $1,800 per year. ASA
will no longer be able to offer a discounted annual rate resulting from negotiating with Chrysler-based
on our purchasing power. That said, we have been in discussion
with several of our Sponsored Benefit Providers. To support ASA
and our membership, we are pleased to announce that several of
these providers have agreed to subsidize part of the cost of an annual Tech Authority subscription.
Additional details regarding the sponsors will follow, but the result
is that ASA members can still purchase a one-year subscription to
Tech Authority at a significantly lower price. This savings is for
ASA members only, so take advantage of the power of ASA and
its sponsorship support.
To receive pricing information and purchase the license, please call
Julie directly at the ASA National Office at (817) 514-2924.
After purchasing the license, you will receive further instructions
on activating your subscription.
Should you share investigation files with suspended
employees?
Question: I have an employee who was suspended for insubordination. He has requested that we interview the witness, which I
had already done, and he would like to review. Am I required to
share the statements/documentation with him?
Response: The employee is question is not entitled to review the
employer's investigation file, including any witness statements,
notes, or other documents that were relevant to, and made part of,
the investigation and we do not recommend that the employer
disclose the same. The investigative file should be kept separate
from the personnel file and documentation and information contained therein is the property of the employer; absent a contract
that entitles employees otherwise, it should not be subject to disclosure to the employee who was under investigation.
Certainly the employer can and should let an employee who has
been the subject of an investigation know what the outcome of
such investigation was, particularly if the outcome results in disciplinary action as to the employee in question (you indicate here
that the employee was suspended so presumably he was already
notified of the employer's action). To the extent the employee in
question asked the employer to include in its investigation an interview of a witness or co-worker who may have had additional
information and the employer did so (and employers generally
should meet with individuals identified as having relevant knowledge in any investigation), the employer is not required to let the
employee know what transpired during that conversation (nor
must the employer disclose any written witness statement or similar document).
If the employer's subsequent investigation caused it to revisit its
disciplinary decision (suspension), of course it can and should let
the employee know and then take whatever steps are necessary to
rectify the matter (i.e., if the suspension was unpaid and the employer determined subsequently that such disciplinary suspension
was inappropriately issued, it can always issue back pay to make
the employee whole). On the other hand, if the employer did not
learn anything from the witness who was interviewed that gave it
any reason to revisit its decision, the employer is not required to
do so, and can simply let the employee know that it has investigated the matter and that its original disciplinary decision stands.
Beyond this, he is not entitled to know or see more relative to the
employer's investigation, including meetings with and statements
taken from witnesses.
© 2014 Advisors Law Group, All Rights Reserved
To learn more about the Federated Employment Practices Network®, contact your local Federated Marketing Representative,
or visit www.federatedinsurance.com.
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Thank You to all of our Sponsors & Speakers
of the 2016 Automotive Training & Expo
AdvisorFix
Jeremy O'Neal
(951) 532-0487
[email protected]
ALLDATA
Mike Fontana
8552659138 xt 4727
[email protected]
Educatonal Seminars Institute ESI
Maylan Newton
(866) 526-3039
[email protected]
Leading Edge Auto Refinishes,
Inc.
Troy Schooley
(480) 966-8819520-591-3500
[email protected]
Omnique Shop Management
Software
Kris Hammon
(866) 435-2100
[email protected]
Enterprise Rent A Car
Glenn Zeldin
(602) 818-8075
[email protected]
LKQ All Models
Ron Smallwood
(602) 818-1774
[email protected]
Our Town America
David Cox
[email protected]
Susan Nagi
[email protected]
(480) 678-1366
Automotive Training Institute West
Jim Silverman
(301) 575-9140
[email protected]
Estify
Rochelle Thielen
(818) 849-0016
[email protected]
AutoShopFollowUp.com
Mike Carrillo
(866) 253-9740
[email protected]
Federated Insurance
Michael Cox
(817) 545-1500
[email protected]
AutoZone
Brian Abraham
(602) 758-5381
[email protected]
Ignite Payments First Data
Dan Arndt
800-295-0819 xt 304
[email protected]
NAPA - Auto Parts
Eddie Head
[email protected]
Ron Swainson
[email protected]
Bolt on Technology
Frank Dragoni
610-400-1019 x113
[email protected]
KuKui
Mike DeLaCruz
[email protected]
510-862-5801
O'Reilly Auto Parts
Adam Freudenburg
(623) 341-3843
[email protected]
Merle's Automotive Supply
Eric Branson
(520) 620-9511
[email protected]
Mitchell 1
Shana Simmons
(480) 287-1584
[email protected]
Parts Authority
Jeff Beiser
480-994-9397 xt 3284
[email protected]
Reliable Risk Management
Adam Beyer
(480) 813-3415
[email protected]
Repair Pal
Eric Lawton
(415) 992-8431
[email protected]
Sherwin Williams Automotive
Finishes
Dan Meyer
(480) 227-9992
[email protected]
Sponsors / Exhibitors
Collision &
Mechanical
Training
2016
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diagnosis and repair. Automotive Service Excellence (ASE)
certification meets this criteria with their A1, A6, A8 or all A1
through A8 (Master Certification). L1 certification, of course is
the preferred, but not mandatory.
ADEQ Introduces:
Recognized Repair
Facilities Program for
Maricopa & Pima
Counties
Participation Requirements in the program include but not
limited to
•
ASE Certification as listed above
The Arizona Department of Environmental Quality (ADEQ)
Vehicle Emissions Inspection Program (VEIP) is excited to
introduce to you a new program to Recognize Repair Facilities
(RRF) that are showing considerable success in the repair of
emissions failing vehicles. We hope that we can encourage you to
participate.
•
OBDII scan tool that meets SAE1978/SAE J1979
•
Phoenix Shops - 3 Gas emissions gas analyzer capable of
reading HC, CO and NOx
•
Tucson shops - 2 gas emissions analyzer capable of reading HC and CO
A facility at the time of application must display a 75% or
better repair efficiency on the RIN Report1 for the past three
month period.
In 2015, approximately 51,165 On Board Diagnostic II (OBD II)
vehicles were unready when presented for emissions inspection.
During the same year there were also another 145,351 vehicles
failing the emissions inspection test. We acknowledge that there
is a need for recognizing facilities for thorough and successful
emission related repairs. Through your diligent efforts, we hope
to reduce the number of failures and OBD un-readiness issues.
We anticipate that this program could also increase your
customer base.
The application will be reviewed for completeness. A review of
facilities participating in the program will be performed both at
the time of application and annually by ADEQ Vehicle Emission staff.
Participants in the Recognized Repair Facility program will be
presented with a certificate to proudly display in their customer
waiting area. In addition, the facility’s business information
will be placed on ADEQ’s, www.myazcar.com website.
A “Recognized Repair Facility” is a business with an Arizona
transaction privilege tax license whose primary purpose is
vehicle repair and who has at least one employee with a
nationally recognized certification for emissions-related
ADEQ encourages your participation with our efforts for
cleaner air in Arizona by assisting the 1.6 million motorist who
drive properly maintained vehicles.
If you have any further questions about this program, please
feel free to contact us at the following numbers. In Phoenix at
(602) 771-3950 in Tucson at (520) 628-5651.
To download application visit the ASA Az website.
www.asaaz.org
ASA AZ Credit Card Program
Call Dan at 480-289-6304
For details on the ASA program
"Dealing with Dan Arndt and First Data has been great! He has done
everything he said he would. I get the best possible rate from one of the
largest names in credit card processing and yet I still have all the advantages local support. I have recommend Dan to several friends with small
businesses and they all have called me back and thanked me for the
recommendation."
– Dave Riccio
– Tri-City Transmission Service, Inc., Tempe, AZ
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Collision Repair
FCA Releases Scan Tool Position Statement
June 9, 2016—Fiat Chrysler Automobiles US LLC has released a
position statement related to the use of scan tools following collision. In the position statement, FCA State:
Safety and security related systems, such as antilock brakes, supplemental restraint systems (SRS—air bags), occupant restraint
controller (ORC), seat belts, active head restraints, forward facing
camera and radar, blind spot monitoring, and other automated
electronic driver assistance systems, MUST be tested for fault
codes (DTCs) that could be active (current) or stored following a
collision. Use of the Mopar wiTech vehicle diagnostic tester is
necessary before and after collision repair.”
According to FACA there are a number of conditions that could
trigger diagnostic trouble codes (DTCs) prior to, or during, collision repairs. This includes vehicles involved in minor collision
and those without an airbag deployment. There are also instances
where vehicle disassembly, trim removal, and glass removal
could also cause DTCs.
The position statement also provides guidance on ensuring that
multistate airbags that have had all inflators deployed.
From National
ASA Webinar Addresses Impact of U.S. DOL
Overtime Rule
Complete Program Now Available Online
June 21, 2016 – Last week, the Automotive Service Association
(ASA) held a webinar on the new U.S. Department of Labor (DOL)
Overtime Rule. The rule updates the regulations governing which
executive, administrative and professional employees are entitled
to the Fair Labor Standards Act’s minimum wage and overtime pay
protections.
Participants heard from Brian Farrington of Cowles & Thompson’s Employment Law Practice Group in Dallas on the rule’s impact and implications. Darrell Amberson, president of operations at
LaMettry’s Collision in Minneapolis, Minn., and Ed Cushman,
president of C&H Foreign Auto Repair in Spokane, Wash., also
presented.
Following the presentations, the participants had the opportunity to engage in a question-and-answer session with panelists. The
primary concerns consisted of variations in the rule’s implementation from state to state, the effects of commissions on the salary test
and the necessity of logging hours. For those who were unable to
participate, a recording of the webinar can be found here: https://
youtu.be/tpmBHLK9kPE
To view full position stamen, visit our website: http://
www.asaaz.org/members/collision-centers.php
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Volkswagen to Spend up to $14.7 Billion to Settle
Allegations of Cheating Emissions Tests and
Deceiving Customers on 2.0 Liter Diesel Vehicles
during that testing process. During normal driving conditions, the software renders certain emission control systems inoperative, greatly
increasing emissions. This is known as a “defeat device.” Use of the
defeat device results in cars that meet emissions standards in the laboratory, but emit harmful NOx at levels up to 40 times EPA-compliant
levels during normal on-road driving conditions. The Clean Air Act
requires manufacturers to certify to EPA that vehicles will meet federal
emission standards. Vehicles with defeat devices cannot be certified.
Settlements Require VW to Spend up to $10 Billion to Buyback, Terminate Leases, or Modify Affected 2.0 Liter Vehicles
and Compensate Consumers, and Spend $4.7 Billion to Mitigate
Pollution and Make Investments that Support Zero-Emission
Vehicle Technology
The FTC sued Volkswagen in March, charging that the company deceived consumers with the advertising campaign it used to promote its
supposedly “clean diesel” VWs and Audis, which falsely claimed that
the cars were low-emission, environmentally friendly, met emissions
standards and would maintain a high resale value.
In two related settlements, one with the United States and the State of
California, and one with the U.S. Federal Trade Commission (FTC),
German automaker Volkswagen AG and related entities have agreed to
spend up to $14.7 billion to settle allegations of cheating emissions
tests and deceiving customers. Volkswagen will offer consumers a
buyback and lease termination for nearly 500,000 model year 20092015 2.0 liter diesel vehicles sold or leased in the U.S., and spend up to
$10.03 billion to compensate consumers under the program. In addition, the companies will spend $4.7 billion to mitigate the pollution
from these cars and invest in green vehicle technology.
The settlements use the authorities of both the EPA and the FTC as
part of a coordinated plan that gets the high-polluting VW diesels off
the road, makes the environment whole, and compensates consumers.
The settlements require Volkswagen to offer owners of any affected
vehicle the option to have the company buy back the car and to offer
lessees a lease cancellation at no cost. Volkswagen may also propose
an emissions modification plan to EPA and CARB, and if approved,
may also offer owners and lessees the option of having their vehicles
modified to substantially reduce emissions in lieu of a buyback. Under
the U.S./California settlement, Volkswagen must achieve an overall
recall rate of at least 85% of affected 2.0 liter vehicles under these
programs or pay additional sums into the mitigation trust fund. The
FTC order requires Volkswagen to compensate consumers who elect
either of these options.
The settlements partially resolve allegations by the Environmental
Protection Agency (EPA), as well as the California Attorney General’s
Office and the California Air Resources Board (CARB) under the
Clean Air Act, California Health and Safety Code, and California’s
Unfair Competition Laws, relating to the vehicles’ use of “defeat devices” to cheat emissions tests. The settlements also resolve claims by
the FTC that Volkswagen violated the FTC Act through the deceptive
and unfair advertising and sale of its “clean diesel” vehicles. The settlements do not resolve pending claims for civil penalties or any claims
concerning 3.0 liter diesel vehicles. Nor do they address any potential
criminal liability.
Volkswagen must set aside and could spend up to $10.03 billion to pay
consumers in connection with the buy back, lease termination, and
emissions modification compensation program. The program has different potential options and provisions for affected Volkswagen diesel
owners depending on their circumstances.
The affected vehicles include 2009 through 2015 Volkswagen TDI
diesel models of Jettas, Passats, Golfs and Beetles as well as the TDI
Audi A3.
“Today’s announcement shows the high cost of violating our consumer
protection and environmental laws,” said FTC Chairwoman Edith Ramirez. “Just as importantly, consumers who were cheated by Volkswagen’s deceptive advertising campaign will be able to get full and
fair compensation, not only for the lost or diminished value of their car
but also for the other harms that VW caused them.”
“By duping the regulators, Volkswagen turned nearly half a million
American drivers into unwitting accomplices in an unprecedented assault on our atmosphere,” said Deputy Attorney General Sally Q.
Yates. “This partial settlement marks a significant first step towards
holding Volkswagen accountable for what was a breach of its legal
duties and a breach of the public’s trust. And while this announcement
is an important step forward, let me be clear, it is by no means the last.
We will continue to follow the facts wherever they go.”
“Today’s settlement restores clean air protections that Volkswagen so
blatantly violated,” said EPA Administrator Gina McCarthy. “And it
secures billions of dollars in investments to make our air and our auto
industry even cleaner for generations of Americans to come. This
agreement shows that EPA is committed to upholding standards to
protect public health, enforce the law, and to find innovative ways to
protect clean air.”
According to the civil complaint against Volkswagen filed by the Justice Department on behalf of EPA on January 4, 2016, Volkswagen
allegedly equipped its 2.0 liter diesel vehicles with illegal software that
detects when the car is being tested for compliance with EPA or California emissions standards and turns on full emissions controls only
7
Associate Members
Looking to bid out a service,
contact one of our associate members!
Automotive Part / Supplies
American Auto Recycling Steve Stoker 480-889-7700
AutoZone Brian Abraham, 602-758-5381
Jasper Engines & Transmissions Mike McDonald 800-8277455 xt 1529 (statewide)
LKQ All Models Ron Smallwood 602-818-1774
Merle's Automotive Supply Steve Sattinger, 520-622-3526
(Tucson)
NAPA Auto Parts - Jack Mahoney 520-405-7135 (Tucson)
Bob Mulhousen 602-233-6757 (Phoenix)
NAPA Auto Parts- Yuma Matt Flournoy 928-782-4721
O’Reilly Auto Parts—Robert Meddleton 602-790-0754
Parts Authority Jeff Beiser 480-994-9397 (Maricopa
County)
Insurance (Property/Casualty)
Federated Insurance Kitty Boso 602-944-5566
Reliable Risk Management Adam C. Beyer 623-810-0945
Marketing / Promotion
AutoShop FollowUp.com Mike Carrillo 866-253-9740
Kukui Todd Westerlund 877-912-7448
Our Town America David Cox / Susan Nagi
480-678-1366
Merchant Services—Credit Cards
Ignite Payments - Dan Arndt 480-289-6304
Management Training
Automotive Training Institute Jim Silverman
(410) 792-9466
Car Rental
Collision Industry Vendors
American Auto Recycling Steve Stoker 480-889-7700
Estify Rochelle Thielen 818-849-0016
Leading Edge Auto Paint & Supplies (Tucson)
Troy Schooley 520-889-6338
Leading Edge of Arizona John Rang 480-966-8819
LKQ All Models Ron Smallwood 602-818-1774
Riteway Auto Parts John Fischl 602-268-1481
Sherwin Williams Dan Meyer 480-227-9992
Website Development
Auto Shop Solutions Margaret Klemmer 919-415-1722
Worker’s Comp. Insurance
Reliable Risk Management Adam C. Beyer 623-810-0945
****All vendors above provide services statewide unless noted.
ASA AZ y 602-544-2600 y [email protected] y
www.asaaz.org
GET OFF TO THE RIGHT
START WITH THE RIGHT
INSURANCE FOR YOUR SHOP?
Diagnostic Software / Management Systems / Platforms
ALLDATA Michael Fontana 602-509-6433 (statewide)
Bolt on Technology Frank Dragoni 610-400-1019 xt 113
MotoShop Technology Tools Zack Romero 602-317-0706
Mitchell 1 Shana Simmons 480-287-1584
Ominique Kris Hammon / Erik Deboer 866-435-2100
As a dedicated member of the ASA of Arizona, our expertise
in providing commercial insurance for shop owners is what
we pride ourselves in. As an independent broker we work for
you, not the insurance company. We can package your Garage Liability and Workers’ Compensation with the most competitive insurance companies in the industry.
Environmental Consultants
Van’s Environmental Service Brian Vance, 623-674-8267
Glass—Mobile
Adventure Auto Glass David Rittershaus 928-775-9898
(Verde Valley & Surrounding Areas)
Insurance (health / Supplemental Disability)
Aflac - Janell Frank Dellinger 520-907-4700
Whitley Benefits Ken Whitley 602-432-9288
We’d love to help:
Nick Soltero:602-570-2789
Adam Beyer:623-810-0945
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