The Business Networker - James River Trade Exchange
Transcription
The Business Networker - James River Trade Exchange
Volume 2 • Number 4 • April 2009 Ivan R. Misner, Ph.D. and Mark M. Deutsch, MBA How Deep Is Your Network? R ecently, someone I barely knew contacted me and asked if I would promote his business service within my networking organization. I considered this person a business associate, but definitely not someone I knew very well. That request made me think about how many people assume that if they have met you, they can ask for something that only a close associate would be willing to do. Master Networkers know that having a good contact doesn’t necessarily make someone a good connection. Being a part of an international networking organization that has been operating for more than two decades, one of the most important things I have learned is that it is not “what you know,” OR, “who you know,” it is “how well you know them” that really counts in building a powerful personal network. This means that your network must not only be “broad,” it must also be “deep.” Unfortunately, I believe most people focus on the broad aspect more than the deep aspect. That is, they concentrate on making more and more contacts hoping to find that one special person that will solve their business needs this month. However, it is critical that you have done the work of strengthening your connections well in advance of your need. Unrealistic expectations of your network come from trying to “use” your network for support that your contacts might not feel you deserve or feel they have no obligation to provide. You really do have to earn the loyalty and engagement of your referral sources. You want your network to have very deep roots. Following are some tangible ways to deepen the roots of your network: Build quality relationships: Take the time necessary to deepen the relationships between you and your referral sources. You must make the time to go beyond the normal business interactions with those from whom you want to be able to ask for support. Think about where to network that can build deep roots: It is not enough to just show up at every networking event; you must establish credibility with people before you can expect them to help you in some way. Change your focus from “what’s in it for me?” to “how can I help you?”: This is perhaps the most powerful technique for deepening AND widening your networks. When building a deep network, do the things you can to bring business and contacts to your networking partners. It’s no wonder that the most effective and powerful networking entrepreneurs live by the philosophy that “givers gain.” I hope you are seeing a trend in each of these points. When deepening your network, you want to focus on giving to your referral sources. It’s that tried and true analogy of farming versus hunting when building a business through word of mouth. Give your time, give your knowledge, and give what your referral sources need to succeed. As you develop stronger networking skills, it’s better to put on the farmer’s overalls and cultivate the connections you need to be able to call in support for programs and products you want to promote. We all know that the best time to plant an oak tree was 25 years ago however, the next best time is right now! It’s never too late to change your focus and develop business relationships with very deep roots, as well as farreaching breadth. Director of BNI-Central Virginia Called the father of (www.bniva.com). He is a widely recognized modern networking by CNN, Dr. expert in referral marketing and a Ivan Misner is a frequent speaker on the topic. You New York Times can learn more about Mark by visiting bestselling author. www.markdeutsch.com. He can be reached at He is the founder [email protected]. and chairman of BNI (www.bni. com), the world’s largest business networking organization. His latest #1 bestseller, The Business Fundamentals . . . . . . . . . . . . . . . page 3 29% Solution, can be viewed James McIntosh shares his thoughts on Darwinism and at www.29PercentSolution.com. Dr. business, while taking a new fresh look at the tale of Misner is also the Sr. Partner the scorpion and the frog. for the Referral Institute (www.referralinstitute.com), an Networking Events . . . . . . . . . . . . . . . . . . . page 4 international referral training Check out the dozens of networking opportunities company. He can be reached at coming-up in the next month...so much business [email protected]. to be done! Inside... A facilitator of success, Mark Deutsch is the Managing Editor of The Business Networker. Mark has started several successful companies, and he is currently the Executive The Business Networker, LLC P.O. Box 11826 Richmond, VA 23230 Q & A Spotlight . . . . . . . . . . . . . . . . . . . . . . . page 8 LuEllen Buhrman; Publicist, Writer and Marketing Consultant; Amethyst Public Relations. Contributor’s Corner . . . . . . . . . . . . . . . . . . page 9 Michelle Braden gives us some ideas on how to use “renewable energy” in your business. Expert Advice . . . . . . . . . . . . . . . . . . . . . . . page 10 Charlotte Jensen updates us on how sexual harassment claims can impact your business and steps you can take protect your business. Farmers_5x5.5ad_converted.pdf 10/24/2008 4:14:29 PM The Business Networker The Business Networker P.O. Box 11826 Richmond, VA 23230 Phone: (804) 464-1093 Fax: (804) 257-5450 www.thebusinessnetworker.biz Publisher Cindy Creasy Woolfolk Managing Editor Mark Deutsch Advertising Director Lisa Ritchie Creative Services Director John MacLellan Administrative Staff Patti Jo Knight & Pam Junker Web Designer Matthew Costello MOVE IT NOW Webmaster Costello Media Contributing Writers Michelle Braden Al Harris Charlotte Jensen James McIntosh Christopher Scott Miller Ivan R. Misner, Ph.D. Professionally trained service at a price that beats the big names. MOVE SMART. MOVE SAFE. MOVE IT NOW. Virginia’s Choice for COMMERCIAL and RESIDENTIAL Moving & Storage We treat your belongings the way we treat you – with respect! MOVE IT NOW OF NORTH CENTRAL VIRGINIA 7206 Impala Drive, Suite 204 Richmond, VA 23228 804-262-0304 (office) 804-262-0305 (fax) www.moveitnowusa.com [email protected] 2 • The Business Networker • April 2009 The Business Networker serves as forum for local business professionals to offer their opinions, advice, encouragement and experiences. Their opinions and views do not necessarily reflect those of the administrators and staff of The Business Networker. The Business Networker is not liable for any misrepresentation of facts, copyright infringements or inaccuracies on the part of said contributors. The Business Networker is another idea powered by Business Fundamentals • James McIntosh No time to evolve the sting in your nature D o you know the story of the scorpion and the frog? It’s a story about the dangers of not changing with the times. To make really good sense of it, though, we need to revisit the ‘nonsense’ of Charles Darwin. In February, two hundred years ago, Charles Darwin was born. Fifty years later he published a theory that caused quite a stir. In this country, that theory continues to cause a stir. I don’t care whether people believe in his theory of evolution or not. I do care when we ignore good insights simply because we don’t care for the main theory. Here’s the insight from Darwin: ‘It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change.’ For many of us it is time to stop doing what we’ve always done well. It is time to learn new things and do them well. But learning to do new things can be very difficult, especially during times of stress and uncertainty. At work this translates into doing the things that we’ve always done, the things we’re good at. It’s called our comfort zone for a reason. It’s where we zone out stress and uncertainty. Here’s one reason why we find it so difficult to learn new tricks. Soon after you were born Big People began to tell you what to do and how to do it. Not long after that they demanded that you get better at what they told you to do. We call these people parents and teachers and bosses and spouses. Not many of us break out of this cycle of being ‘told’. Most of us go on trying to please these ‘significant others’ to the extent that we fail at being us. No wonder we become confused about whose goals we are really striving for; no wonder we end up living someone else’s vision of a successful life. Maybe it’s time to stop getting better at what others want for you. Maybe it’s time to understand what really matters to you. Maybe you should commit to that for a change. Maybe that’s the opportunity in this economic chaos. But then, maybe you won’t. Because maybe you think you can’t because maybe you believe it’s just your nature. Maybe deep down you are just like that scorpion. A scorpion asks a frog to help him across a river. The frog refuses because he is afraid of being stung. The scorpion points out that if he did sting the frog then they would both drown. Convinced, the frog agrees to the task. But then, in mid-stream, the scorpion stings the frog. ‘Why?’, asks the drowning frog. ‘Because it’s my nature’, explains the scorpion. Indeed, many of us are like that scorpion. Over time we become very good at what we do. So good, in fact, that we keep on doing it, even as the world changes around us. We end up believing that doing what we have always done is simply who we are. It’s just our nature. By believing so strongly in who you are now based on what you did back then, you become unable to change today, even as others try to help you into the future. (Quite frankly, you don’t have to be a Charles Darwin to realize how unevolved that is.) And that, Dear Reader, is the real sting in the tale. James McIntosh is a consultant, speaker, executive coach and writer working out of Richmond, VA. He is also the Chief Nonsense Officer for NonsenseAtWork. com, which helps senior executives make the nonsense at work work for them. For more than 25 years he has been directly involved in diversification strategies, the integration of acquisitions, start-ups, the sale of business units and corporate turnarounds from bankruptcy. You can hear him express his nonsense on 88.9 FM, WCVE Richmond, Heathsville and Chase City, Virginia, on Mondays at 7:19am and Saturdays at 8:19am. And you can buy his books on-line or in bookstores: Make the Nonsense at Work Work for You (also available on CD) and Crossing The Nonsense Divide: Steps to Finding Your Path to a Successful Life. Find more and free ebooks on www.nonsenseatwork.com. Which BNI group are you in? Everybody’s talkin’ about it! In 2007, members of BNI passed more than 5.5 million referrals … resulting in more than $2.2 billion dollars in business for them. We would like to extend an invitation for you to join us at a meeting to see how BNI and word-of-mouth marketing builds business by: ● Structured and supportive systems … ● Regular educational programs … ● International organization Business Network International Central Virginia “The” Business Referral Organization TM www.bniva.com (804) 612-2891 The Business Networker • April 2009 • 3 Networking Events April 2009 Networking meeting/event information is deemed reliable, but not guaranteed. Some events may require a fee. Be sure to contact the sponsoring organization for the most current details. Visit www.thebusinessnetworker.biz to submit a networking meeting/event for publication consideration – we make every effort to include as many meetings/ events as possible (space permitting). RICHMOND AREA 269-0432, [email protected], or visit www.tcb-bni.com. Islanders BNI (Richmond Country Club, 12950 Patterson Avenue, Richmond, Virginia 23238), Details: Adam Packett, (804) 288-8800 x120, [email protected], or visit www.bniva.com. Tuesdays – 11:45am Strategic Partners BNI (B. S. Burgers & Sports, 9498 West Broad Street, Richmond, VA 23230), Details: Mike Kane, (804) 237-8599, [email protected], or visit www.bniva.com. Tuesdays – 4:30pm On-Going Meetings/Events Mondays - 11:30am Covenant Group BNI (Hampton InnMidlothian Tpke., 800 Research Road, Richmond, VA 23236) 6771251, [email protected], or visit www.bniva.com. Tuesdays - 7:30am The Power Players BNI (Salisbury Country Club, 13620 Salisbury Road, Midlothian, VA 23113), Details: Heather Tanner, (804) 338-3480, [email protected], or visit www.bniva.com. Paragon Partners BNI (Enterprise Meeting Center, 2708 Enterprise Pkwy., Richmond, VA 23294), Details: Daniel Caffrey, (804) 5126288, [email protected], or visit www.bniva.com. Tuesdays – 8:00am Professional Partners (Firebirds Restaurant - Short Pump Town Center, 11800 W Broad St., Richmond, VA 23233), Details: Chris Schmidt, (804) 467-7653, [email protected], or visit www.professionalpartners.biz. Tuesdays – 11:30am City 3 Taking Care of Business BNI (Enterprise Meeting Center, 2708 Enterprise Pkwy., Richmond, VA 23294), Details: Ron Dortch, (804) 4 • The Business Networker • April 2009 Southside Business Builders BNI (Lone Star Steakhouse, 10456 Midlothian Turnpike, Richmond, VA 23235) Details: Billy Hoffman, (804) 4025476, [email protected], or visit www.bnirichmond.com. Wednesdays – 7:30am River City Stars BNI (Haley Toyota of Richmond, 3600 Lonas Pkwy., Midlothian, VA 23114), Details: Tim Gallimore, (804) 858-8334, [email protected], or visit www.bniva.com. Ultimate BNI (Beaufont Towers, 7015 Carnation St., Richmond, VA 23225), Details: George Greene, (804) 3302626, [email protected], or visit www.bniva.com. Wednesdays – 8:00am Prospectors BNI (Shoney’s, 10093 Brook Rd. Glen Allen, VA 23060), Details: Paul Lachance, (804) 5985432, [email protected], or visit www.bniva.com. Wednesdays – 11:30am Fargo Group BNI (Enterprise Meeting Center, 2708 Enterprise Pkwy., Richmond, VA 23294), Details: Greg Rollins, (804) 740-7914, [email protected], or visit www.bniva.com. Better Business Builders BNI (Extra Billy’s Barbeque, 1110 Alverser Dr., Midlothian, VA 23113 ) Details: Erin Barton, (804) 398-8694, [email protected], or visit www.bniva.com. Richmond Unlimited Referrals BNI (Family Life Center, 7837 Carousel Ln., Richmond, VA, 23294), Details: Carolyn Clements, (804) 754-4257, [email protected], or visit www.bniva.com. On the Move BNI (Nick’s Roman Terrace, 8051-A W. Broad Street, Richmond, VA 23294), Details: John Vandenhoff, (804) 783-7269, [email protected], or visit www.bniva.com. Wednesdays – 4:00pm Success Express BNI (Sahara Middle Eastern Cuisine, 9550 Midlothian Turnipke, Richmond, VA 23235), Details: Ronald White, (804) 7801466, [email protected], or visit www.successexpress.org. Thursdays – 7:30am The Southside Network BNI (Chester Village Senior Apartment Community, 11701 Chester Village Drive, Chester VA 23831), Details: Brice King, (804) 769-3999, [email protected], or visit www.bniva.com. Chester BNI (Bon Secours Retirement Community Center, 6701 Ironbridge Pkwy., Chester, VA 23831), Details: Jim Evans, (804) 743-0900, [email protected], or visit www.chesterbni.com. Profit Partners BNI (Brio Tuscan Grille - Stony Point Fashion Park, 9210 Stony Point Pkwy., Richmond, VA 23235), Details: Paul Winslow, (804) 346-5466, [email protected], or visit www.bniva.com. Abundance BNI (Woolridge Church, 5130 Woolridge Road, Moseley, VA 23120), Details: Mike Hatch, (804) 739-8800, [email protected], or visit www.bniva.com. Independence Eagles (RE/MAX Allegiance - 13204 Hull Street Rd., Midlothian, VA 23112), Details: Rhoda Raymond, (804) 7719563, [email protected], or visit www.bniva.com. Thursdays – 7:45am The King Pins BNI (The Lounge at King Pin Lanes, 200 North Otterdale Road, Midlothian, VA 23113), Details: Rick Fleming, (804) 3566222, [email protected], or visit www.bniva.com. Golden Circle BNI (P.F. Chang’s China Bistro - Stony Point Fashion Park, 9212 Stony Point Pkwy., Richmond, VA 23235), Details: Doug Flory, (804) 359-6443, [email protected], or visit www.bniva.com. The Stones BNI (Provident BankParkside, 10791 W. Broad Street, Glen Allen, VA 23060), Details: Andrew Sanborn, (804) 935-5324, [email protected], or visit www.bniva.com. Thursdays – 8:00am Virginia Marketing Alliance BNI (Can Can Resturant/Brasserie, 3120 W. Cary St., Richmond, VA 23221), Details: Lara Hansen, (804) 787-1035, [email protected], or visit www.bniva.com. Capital Excel BNI (River City Diner North, 804 East Parham Rd., Richmond, VA 23227), Details: Chris Galiffa, (804) 357-2670, [email protected], or visit www.bniva.com. BNI Allstars (Westwood Racquet Club, 6200 W. Club Ln., Richmond, VA 23226), Details: Kim VanHuss, (804) 342-9437, [email protected], or visit www.bniallstars.com. Group Synergy BNI (Einstein Bros. Bagels, 3058 Stony Point Road, Richmond, VA 23235), Details: Keith Reynolds, (804) 320-1348, [email protected], or visit www.bnigroupsynergy.com. Thursdays – 11:30am Glen Gary BNI (Shula’s 2 - Sheraton Richmond West, 6624 W. Broad St., Richmond, VA 23230), Details: Stephanie Hudnell, (804) 7401507, [email protected], or visit www.glengarybni.com. Fan BNI (Beauregard’s Tai Room, 103 E. Cary Street, Richmond, VA 23219), Details: David Staples, (804) 3580500, [email protected], or visit Networking Events continued www.bniva.com. Richmond Rainmakers BNI (Enterprise Meeting Center, 2708 Enterprise Pkwy., Richmond, VA 23294), Details: Jennifer Khoury, (804) 7801420, [email protected], or visit www.bniva.com. West End Synergy (Napier RealtorsWest End Office, 10148 W. Broad Street, Ste. 200, Glen Allen, VA 23060), Details: Nancy Steele, (804) 747-7653, [email protected], or visit www.bniva.com. Fridays – 7:30am DGG BNI (Westwood Racquet Club, 6200 W. Club Ln., Richmond, VA 23226), Details: Scotty Hager, (804) 270-4003, [email protected], or visit www.bniva.com. Diamond Ring BNI (P.F. Chang’s China Bistro - Stony Point Fashion Park, 9212 Stony Point Pkwy., Richmond, VA 23235), Details: Phil Tibbs, (804) 560-8096, [email protected], or visit www.bniva.com. Colonial Heights BNI (Dunlop Farms, 235 Dunlop Farms Blvd., Colonial Heights, VA 23834), Details: John Brandt, (804) 504-7766, [email protected], or visit www.bniva.com. Direct Connections BNI (Long & Foster – Midlothian Office, 9321 Midlothian Turnpike, Richmond, VA 23235), Details: Tom Austeri, (804) 560-7625, [email protected], or visit www.bniva.com. Fridays – 8:00am Deep Run BNI (Enterprise Meeting Center, 2708 Enterprise Pkwy., Richmond, VA 23294), Details: David Wilson, (804) 381-3567, [email protected], or visit www.bniva.com. Fridays – 11:30am BNInsteins (Roma Ristorante Italiano, 8330 Staples Mill Rd., Richmond, VA 23228), Details: Lindsay Alford, (804) 744-6333, [email protected], or visit www.bninsteins.com. One-Time Meetings/Events Wednesday, April 1 7:15am – GRCC inVision Henrico (Henrico Doctor’s Hospital, 1602 Skipwith Rd., Richmond, VA 23229; Details: Greater Richmond Chamber of Commerce, (804) 783-9368, or visit www.grcc.com. 7:30am – RCEN Monthly Meeting (Willow Oaks Country Club, 6228 Forest Hill Ave, Richmond, VA 23225); Details: River City Express Network, www.rivercityexpressnetwork.org. B G The Bo Grant Agency, LLC Insurance Professionals A “Hablo Espanol” We Gotcha Covered! Individual: • Health • Life • Disability • Auto • Home • Long-term Care Group: • Health • Life • Disability • General Liability • Worker’s Comp. • Commercial Auto Bo Grant Principal Thursday, April 2 7:15am – GRCC inVision Richmond (Willow Oaks Country Club, 6228 Forest Hill Avenue, Richmond, Virginia 23225); Details: Greater Richmond Chamber of Commerce, (804) 783-9368, or visit www.grcc.com. NEW Monthly Luncheon; Details: Network of Enterprising Women, [email protected] or visit www.networkofenterprisingwomen.org. Richmond: 804.282.2218 Mobile: 770.262.0571 Fax: 800.537.6305 Email: [email protected] Magda R. Ruesch Sales and Marketing Manager Richmond: 804.282.2218 Mobile: 804.512.8570 Fax: 866.611.1997 Email: [email protected] P.O. Box 2130 Glen Allen, VA 23058 Friday, April 3 7:45am – RMA First Friday Forum (Westin Richmond Hotel, 6631 West Broad Street Richmond, VA 23230); Details: Retail Merchants Association, (804) 662-5500, or visit www.retailmerchants.com. Tuesday, April 7 7:30 – CCC Networking… with New Members; Details: Chesterfield Chamber of Commerce, (804) 7486364 x4, [email protected], or visit www.chesterfieldchamber.com. Wednesday, April 8 7:15am – Innsbrook Executives’ Breakfast Club (Markel Essex Salons, 4521 Highwoods Parkway, Glen Allen, VA 23060); Details: (804) 217-8800 or visit www.innsbrook.com. 7:30am – Morning Expresso Networking (Café Caturra, Midlothian TurnpikeSycamore Square, 13830 Village Place Dr., Midlothian, VA 23114); Details: Michelle Walters, (804) 615-1348 or Continued on Page 6 The Business Networker • April 2009 • 5 Networking Events continued [email protected]. 7:30am – HPGCC Monthly Membership Meeting Coffee at the Chamber (Hopewell-Prince George Chamber of Commerce Office, 210 N. 2nd Ave., Hopewell, VA 23860); Details: Hopewell-Prince George Chamber of Commerce, (804) 4585536, [email protected], or visit www.hpgchamber.org. 11:15am – CCC March Luncheon (Meadowbrook Country Club, 3700 Cogbill Road, Richmond, 23235) Details: Chesterfield Chamber of Commerce, (804) 748-6364 x 4, [email protected], or visit www.chesterfieldchamber.com. Thursday, April 9 4:00pm – Open Networking at BOOST Fitness Training (Boost Fitness Training, 4908 E. Millridge Parkway, Midlothian , VA 23112); Details: Lindsay Alford, (804) 744-6333 or [email protected]. 6:00pm – HYPE Social at RIR (Richmond International Raceway, 600 E. Laburnum Avenue Richmond, VA 23222); Details: Greater Richmond Chamber of Commerce, (804) 7839368, or visit www.grcc.com. Tuesday, April 14 7:30am – GRCC Breakfast Break (The Bankuet Place, 1129 Hull Street, Richmond, VA 23224); Details: Greater Richmond Chamber of Commerce, (804) 783-9368, or visit www.grcc.com. Wednesday, April 15 RMA – Petersburg Chapter; Details: Retail Merchants Association, (804) 662-5500, or visit www.retailmerchants.com. Thursday, April 16 11:30am – AMA Luncheon (University of Richmond’s Jepson Alumni Center, 101 College Road, Richmond, VA 23229), Details: American Marketing Wanna Trade? We did it when we were kids. Smart businesses are doing it now. Improve Cash Flow and Increase Purchasing Power (804) 257-7126 6 • The Business Networker • April 2009 Association Richmond Chapter, (804) 359-1759 or www.amarichmond.org. Friday, April 17 11:30am – GRCC Brown Bag Workshop (Greater Richmond Chamber, Main Street Centre, 600 East Main Street, Suite 700, Richmond, VA 23219); Details: Greater Richmond Chamber of Commerce, (804) 783-9368, or visit www.grcc.com. Thursday, April 23 7:15am – GRCC inVision Hanover (Randolph Macon College, Estes Dining Hall, 204 Henry Street, Ashland, VA 23005); Details: Greater Richmond Chamber of Commerce, (804) 783-9368, or visit www.grcc.com. Tuesday, April 21 11:00am – PCC Women in Business Luncheon (Lee Club, Fort Lee, VA 23801); Details: Petersburg Chamber of Commerce, (804) 733-8131, [email protected], or visit www.petersburgvachamber.com. 8:30am – Networking is like a bottomless cup of coffee, the opportunities are endless... Open networking event (Minuteman Press, 4826 Market Square Lane, Midlothian, VA 23112); Details: Lindsay Alford, (804) 7446333 or [email protected]. 11:30am – Powhatan Chamber of Commerce Monthly Luncheon (County Seat Restaurant, 3883 Old Buckingham Road Powhatan, VA 23139); Details: Tina Bustos, (804) 5982636, [email protected], or visit www.powhatanchamberofcommerce.org. PCC Breakfast; Details: Petersburg Chamber of Commerce, (804) 7338131, [email protected], or visit www.petersburgvachamber.com. Friday, April 24 11:30am – Final Friday Forum (Enterprise Meeting Center, 2708 Enterprise Pkwy., Richmond, VA 23294); Details: Elephant University – presented by Networking Events3207continued (Holiday Inn – Central, N. Boulevard, Richmond, VA 23230), Details: Retail(866) Merchants Dancing Elephants, 670-5689, Association, (804) 662-5500, or visit or visit www.dancingelephants.net. www.retailmerchants.com. Wednesday, Monday, Oct. 6April 29 12:00 – 2:00pm – Petersburg Chamber 7:30am – Coffee Talk Networking (Daily ofGrind Commerce Women Business Coffee Houseinand Café, 11665 Luncheon Fall 2008 (The Lee Broad Street, Richmond, VAClub 23233); atDetails: Fort Lee, Petersburg, VA),(804) 615Michelle Walters, Details: Baker, (804) 733-8131, 1348 or Karim [email protected]. [email protected], or visit www.petersburgvachamber.com. Tuesday, Oct. 7 7:30 – 9:00am - Networking. . .with New FREDERICKSBURG AREA Members and Ribbon Cutting at Signs Now (Signs Now, 13610 Hull Street Road, Midlothian, VA 23112), Details: Chesterfield Chamber On-Going Meetings/Events of Commerce, (804) 748-6364 x4, [email protected], or visit Tuesdays – 9:00am www.chesterfieldchamber.com. Partners in Profit BNI (Platinum Wednesday, Oct. 8 Executive Suites, 420 Hudgins 11:15am 1:00pm – ChesterfiVA eld22408), Chamber Rd.,–Fredericksburg, ofDetails: Commerce October Luncheon D.J Porter, (540) 846at6370, Meadowbrook Country Club [email protected], or visit (Meadowbrook Country Club, 3700 www.bniva.com. Cogbill Road, Richmond, VA 23235), Details:–Chesterfi Tuesdays 11:30am eld Chamber of Commerce, (804) 748-6364 x4, admin@chesterfi eldchamber.com, or visit Stafford BNI ( Jimmy the Greek www.chesterfi eldchamber.com. Family Restaurant, 235 Garrisonville Rd.,– Stafford, 22554), Details: 4:00pm Nuts andVA Bolts of Franchising Dan Rakes, (540) 288-8879, (Chesterfield County Comm. Dev. [email protected], or visitCenter www.bniva.com. Bldg., 9088 Government Parkway, Chesterfield, VA 23832), Thursdays – 7:30am Details: Jackie Carter, (804) 783-9314, [email protected], or visit www.grcc.com. Energizers BNI (HoneyBaked Ham & Cafe, Thursday, Oct. 9 2007 Plank Road, Fredericksburg, VA, 22401), Details: 7:15am – inVision Richmond (Willow Jerry Harrison, (866) 503-6464, Oaks Country Club, 6228 Forest Hill [email protected], or visit www.bniva.com. Avenue, Richmond, VA 23225-1834), Details: Beverly Jones, (804) 783-9300, Thursdays – 8:00am or visit www.grcc.com. [email protected], Strike Force BNI (Rubicon Café, 11120 Gordon Rd., Fredericksburg, VA 22407), Details: Missy Jones, (540) FREDERICKSBURG AREA 847-8742, [email protected], or visit www.bniva.com. On-Going Meetings/Events Tuesdays – 8:30am Thursdays – 12:00pm NetWORKS - Ticker’s Coffee (2037 Plank Fredericksburg FreeNIVA (Tru Luv’s Rd, Fredericksburg, 22401), Modern American Bistro, 1101 Sophia Details: D.J Porter, (540) 846Street, Fredericksburg, VA 2401), 6370, [email protected], or visit details: www.freeni.com. www.bniva.com. Tuesdays – 11:30am Stafford BNI ( Jimmy the Greek Family Restaurant,Meetings/Events 235 Garrisonville One-Time Rd., Stafford, VA 22554), Details: Dan Rakes, (540) Wednesday, April 1 288-8879, [email protected], or visit 8:00am – FRCC Spotsylvania Roundtable www.bniva.com. (WyteStone Suites of Fredericksburg, Tuesdays – 12:00pm Parkway, 4615 Southpoint Fredericksburg, VAStreet 22407); Details: Stafford FreeNI (King Blues, 2866 Fredericksburg Regional Chamber Jefferson Davis Hwy., Stafford, VA of Commerce, (540) 373-9400 or visit 22554), Details: www.freeni.com. www.fredericksburgchamber.org. Thursdays – 7:30am Monday, April Energizers BNI6(HoneyBaked Ham & Cafe, 2007 Plank Road, 12:00pm – FRCC Monday Fredericksburg, VA, Motivation! 22401), Details: (Brock’s Riverside Grill, 503 Jerry Harrison, (866) 503-6464, Sophia Street Fredericksburg, VA [email protected], or visit www.bniva.com. 22041); Details: Fredericksburg Regional Chamber of Commerce, Thursdays – 8:00am (540) 373-9400 or visit Café, 11120 Strike Force BNI (Rubicon www.fredericksburgchamber.org. Gordon Rd., Fredericksburg, VA 22407), Details: Doug Tuesday, April 7 898-7888, Walton, (540) [email protected], or visit 8:00am – FRCC Fredericksburg Roundtable www.bniva.com. (Fredericks, 1005 Princess Anne St., Fredericksburg, Thursdays – 11:30am VA 22401); Details: Fredericksburg Regional Chamber Closers BNI (Ryan’s Restaurant, of Commerce, (540) 373-9400 or visit 1780 Carl D. Silver Parkway, www.fredericksburgchamber.org. Fredericksburg, VA 22401), Details: Dan Clemente, (540) 371-0073 Tuesday, April 21 x23, [email protected], or visit www.bniva.com. 11:30am – FRCC’s Network of Enterprising Women–(Fredericksburg Country Thursdays 12:00pm Club, 11031 Tidewater Trail, Luv’s Fredericksburg FreeNI Fredericksburg, VA(Tru 22408); Details: Modern American Bistro, 1101 Sophia Fredericksburg Regional Chamber Street, Fredericksburg, VA 2401), of Commerce, (540) 373-9400 or visit details: www.freeni.com. www.fredericksburgchamber.org. CHARLOTTESVILLE AREA CHARLOTTESVILLE AREA On-Going Meetings/Events Wednesdays – 11:30am Charlottesville Hoos Hoo BNI (West Main Restaurant, 333 W. Main On-Going Meetings/Events Street, Charlottesville, VA 22902), Details: Lee McAllister, (434) 975Wednesdays – 11:30am 2319, [email protected], or visit www.bniva.com. Hoos Hoo BNI (West Charlottesville Main Restaurant, 333 W. Main Thursdays – 11:00am Street, Charlottesville, VA 22902), Gaylord Group Main Restaurant, Details: Lee(West McAllister, (434) 975333 W. Main Street, Charlottesville, 2319, [email protected], or visit VA 22902), Details: Fulton Gaylord, www.bniva.com. (434) 964-7474, [email protected], or visit www.bniva.com. Continued on Page 12 · Credit Card Processing · Debit Card Processing · Custom Gift Cards · Loyalty Cards · Guaranteed Check Services · e-Commerce on your Web Site · Cash Advances Swipe Terminals · POS Systems · Restaurant Systems · Dial Up & Internet-based · e-Commerce Solutions · Telephone-Based Transactions · PDA-Based Transactions · NEED MORE CUSTOMERS?... GROW YOUR BUSINESS Don’t WITH be confused by what we do. SUPERCOUPS! What we offer is Great Service and Low, Reasonable Rates. 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WE ARE FULLY LICENSED AND INSURED • FREE ESTIMATES Our services include: • Panel and Service changes • Phone and Computer systems • Preventive Maintenance and Repairs • Fire and Security Systems • Branch Circuit additions • New Construction • 2 4-Hour Emergency Service • Equipment Connections Kevin Alford 804-931-1859 www.knightriderelec.com Member of Power Players BNI • Certified Woman Owned Business All work guaranteed for one year! 10% discount for BNI members when you mention The Business Networker 8 • The Business Networker • April 2009 Q & A Spotlight LuEllen Buhrman Background Amethyst Public Relations 804-690-8173, [email protected] Profession: Publicist, Writer and Marketing Consultant Years In Business: Less than one year with this business; eight years in this profession Location: Richmond (Henrico County) Family: Currently single; no children (I love being a professional aunt!); no animals, but I periodically baby-sit my sister’s dogs and my niece’s cat. Residence: Henrico County – Westham/ University of Richmond area Interests: Music is like oxygen to me. I love listening to, playing and singing almost any kind of music. I also am an avid reader; I enjoy books (nonfiction and fiction – especially mysteries and spy thrillers), magazines, newspapers, blogs, etc. I’m a movie buff (especially vintage and indie films) and also love the visual and performing arts. I enjoy wine tasting and visiting wineries. One of my goals this year is to get back into yoga, which I really like, and also explore Pilates. Accomplishments: My biggest recent accomplishment has been starting my own business – very scary but I’m loving it. In the past, I got my MBA with a marketing concentration from VCU while working full-time. For what it’s worth, I’m also a member of Phi Beta Kappa. Organizations/Networks: I belong to the Network of Enterprising Women, where I also serve on the board. I am a proud member of the James River Trade Exchange. I currently belong to the Richmond Ad Club and will soon be a member of the local chapter of the Public Relations Society of America. I am also part of a small group that is working on starting a new Episcopal church in the Richmond area. Q&A Why did you choose this profession: I’ve always loved writing and I get to do a lot of that in this business. I also love the creative nature of PR and marketing work. Brainstorming and thinking up new and inventive ways to do things is an incredible rush. I truly believe that small business is the heart and soul of our country and economy, so working with clients to help them solve problems and grow their businesses brings me a great deal of joy. What is your key to success: Networking, networking, networking!! Especially in this market, building and nurturing relationships is imperative. I also believe that what goes around, comes around. So I always try to focus on what I can do to help others (whether they’re clients, colleagues, etc.) rather than on what’s in it for me. There are some folks who’ll take advantage, but more often than not, it pays to be nice. What moment changed your life? When I decided to pursue an MBA, I had to take all the prerequisite courses, since my undergraduate degree was in art history! The first course I took was Marketing 101. Sitting in that classroom, on the first day of class, I knew that I’d found my calling and that I wanted to work in some area of the marketing field. Best advice I’ve gotten: Being a music lover, I often get my best advice from songs. For example, I learned from the Rolling Stones that “You can’t always get what you want, but if you try sometimes, you just might find, you get what you need.” Also, I love these words from Jewel: “In the end, only kindness matters.” Advice to give: Follow your dreams, but make sure you have enough money to pay the bills first. You should strive for the perfect balance of idealism and realism. Believe me, suffering for your art isn’t even nearly as romantic as it sounds! Personal mission statement: To help as many people as I can, to learn as much Continued on page 14 Contributor’s Corner • Michelle Braden Incorporating Renewable Energy into Your Work Culture O ver the past few years I have been captivated by our need for development of renewable energy. It was only recently that I realized the parallel between investing in natural resources and renewable energy to affect our environment and investing in people to affect our work environment. According to Nexen, Inc., “renewable energy” is derived from sources that are constantly replenished by natural processes such as wind, water, solar and geothermal. Wikipedia says it is energy that can be replenished at the same rate as it is used. What happens to the work culture when we are withdrawing more energy than we are replacing? What difference would be created if we were making sure to constantly replenish our people resources through investing in: motivation, conflict resolution, work life balance, trust, seeking feedback and then using it, developing emotional intelligence, listening, customer and colleague service, respect, and so on? I would dare say that if these became renewable energy sources, constantly replenished, a leader’s results would be astounding on their corporate culture. They would see drastic improvement in productivity, bottom line dollars, less sick time, higher motivation and an overall more prolific work culture. Ongoing motivation and energy are difficult enough for an individual to accomplish within themselves, let alone to encompass the entire team. However, as it is with renewable energy so it is with renewable people energy. People energy seems difficult to harness and redirect, but with vision and plans in place it can be accomplished. Excellent leaders realize the importance of investing in their professional development and growth. As a successful leader you have to incorporate the law of multiplicity in your company. The results are staggering when leaders take the high road of not only investing in themselves, but also in their team. It is time to get it right. Things are important, but people are more important. Thomas Edison said, “If there is a way to do it better...find it.” If there are ways to make your team feel more valued, respected and trusted… find them. The results will be reflected when effectiveness and inspiration soar. The return on people investments inevitably yields profitable returns. With a technological society perpetually moving forward, the investment in your people is what will set you apart from your competition. Richard Sloma, author of The Turnaround Manager’s Handbook said, “People are a firm’s most important asset. If you have an excellent product but only mediocre people the results will only be mediocre.” Michelle Braden is the president of MSBCoach. She has coached and trained for seventeen years. She is an advanced certified human behavior consultant, certified business coach and facilitator of GET CLIENTS NOW! MSBCoach is a Charlottesville based training, leadership development and coaching company, offering nationwide service via phone coaching or on site. They partner with individuals, teams and companies to turn potential into success through clearly defining where you want to go and setting a strategy to get there! MSBCoach doesn’t sell coaching, they sell success! Michelle can be contacted directly at (804) 502-4319, [email protected], or visit her on the web at www.msbcoach.com. DIRECT MAIL FRANCHISE A GREAT BUSINESS OPPORTUNITY IN TODAYS ECONOMY! Help businesses advertise to bring more customers to their doors and help consumers save money on products and services they need. 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A common belief is that this represents employees who would normally just quit and go get another job, which is not easy to do in a down economy. Data from the Equal Employment Opportunity Commission (EEOC) seems to support this. The EEOC recently reported that discrimination and harassment claims were up 15% in 2008, rising to the highest numbers in EEOC history. Sex-based claims are consistently among the highest received by the EEOC. Think it won’t happen to your company? As many as 88% of workers say that they have been subjected to sexual harassment at some point, so the odds are very good that you have at least one of those employees. While some aspects of employee relations are relatively black-and-white, sexual harassment issues frequently reside in those fuzzy shades of gray. Why? 1. What can constitute sexual harassment is very broad. According to the EEOC, unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitute sexual harassment when this conduct explicitly or implicitly affects an individual’s employment, unreasonably interferes with an individual’s work performance, or creates an intimidating, hostile, or offensive work environment. 2. It doesn’t matter what a person’s intentions are; what counts is how the employee on the receiving end of an incident perceives the other person’s actions or comments. Tax Preparation LLCs Individuals (1040) Partnerships (1065) Corporations (1120, 1120S) Sole Proprietorships (Schedule C) Expert Advice • Charlotte Jensen 3. The person filing the complaint doesn’t have to be the one directly harassed; it can be anyone affected by the offensive conduct. Conversely, the person who did the harassing doesn’t have to be an employee; it can be a client, vendor, or other third party. 4. As the business owner, you can be held liable for your supervisors’ actions, even if those actions violated your company policy. Are you rethinking your immunity to sexual harassment issues? Fortunately, there are relatively simple steps you can take to protect your business. 1. Have a well written, zero tolerance policy against harassment in your employee handbook. 2. Actively communicate the policy on a regular basis. 3. Train employees and supervisors on what harassment is (and is not), how to avoid it, and how to file a complaint. Training is not a legal requirement in most states, including Virginia; however, courts who have ruled on harassment cases generally agree that such training carries significant weight in determining to what extent a company attempted to protect its employees from harassment. Smaller businesses should not assume that they are immune from EEOC claims. It does not cost an employee anything to file a complaint with the EEOC, and the EEOC is obligated to investigate. The business owner, however, is strongly advised to obtain professional counsel when responding to a claim, and that won’t be cheap. The best thing employers can do is take the above steps to help protect their business upfront to ensure there’s no need for an employee to file a claim, in good times or bad. Charlotte Jensen is a Human Resources Consultant for small to mediumsized businesses. As President of Cole James Associates, Inc., Ms. Jensen provides her clients guidance on their employment and workplace issues. Based in Richmond, Virginia, Ms. Jensen works with businesses across the state. She can be reached at (804) 339-5576, [email protected] or www.colejamesassociates.com. Biz News • Al Harris Richmond Consumers Shopping Less but Still Dining Out S hoppers in Richmond cut back spending at a surprising clip in the fourth quarter of 2008, according to recently released tax data. But restaurants, long thought to bear the brunt of new-found thriftiness, didn’t see an across-the-board hit to their revenue. Local spending shrunk more than 5.5 percent during the last three months of 2008, compared with the same period a year before, according to recently released state sales tax data. Companies in Richmond, Chesterfield, and Henrico reported just over $2.6 billion in combined sales for the fourth quarter of last year, a $155 million drop from 2007. Henrico County sales underwent the biggest dollar value decline, a $74.2 million reduction from the year before. Chesterfield County lost $46.4 million, and Richmond City lost $35 million in sales. Not all industries felt the same pinch. Spending at health and beauty establishments, which include everything from prescription medication to cosmetics, rose 6 percent. Andrew Wolf, an equity analyst for BB&T Capital Markets, said although that is a category where people can still scrimp and save, for the most part it is a necessary expense. “There are places where unemployment is higher and sales are lower, where people are splitting their prescriptions,” Wolf said. “This suggests that isn’t happen here as much, that people overall can afford to take care of their health.” Sales at grocery stores and convenient stores rose 4.5 percent. “There is a lot of food inflation in that number,” said Wolf, who specializes in food and drug merchandising. He added that the sales increase in that category is in line with the rest of the country. As far as eating out, restaurants and bars for the most part held steady, losing less than .25 percent. Megan Svajda, director of government relations for the Virginia Hospitality and Travel Association, said that the restaurant industry has suffered its share of scrapes and bruises but that it will bounce back. “You have to look at the amount of businesses that have gone out of business,” said Svajda. “Obviously those restaurants that are more successful than others will be bringing in more money.” The VHTA also represents the hotel industry, which gained 10 percent in Henrico but declined nearly 3 percent for the area as a whole. Continued on page 12ALL 1st Annual Farmers Charity Tournament 1st Golf Annual Farmers Charity Golf Hawk Tournament Hunting Golf Club Golf ClubStart April Hunting 28th 1:00Hawk p.m. Shotgun th April 28Registration 1:00 p.m. Shotgun Start 11:30 a.m. a.m. 4 PersonRegistration Captain’s 11:30 Choice Format 4 Person Captain’s Choice Format Cost: $75 pp Advance Registration Cost: $75 pp Advance Registration (or (or $85 ppppday $85 dayof of event) event) Proceeds Benefit: ALL Proceeds Benefit: hosted hosted BY BY For more information, contact Doug Bradt or Todd Curtis Richmond BizSense is Richmond’s Homepage for Business News 804-965-6303 804-377-0827 For more information, contact Doug Bradt or Todd Curtis Mail Entry Form to: Farmers Insurance Attn: MOD Golf Tournament 3721 Mail Entry Form to:Westerre Pkwy, 7-F Richmond, VA 23233 Farmers Insurance Attn: MOD Golf Tournament 3721 Westerre Pkwy, 7-F Richmond, VA 23233 804-377-0827 Entry Form Entry Form 804-965-6303 ALL Proceeds Benefit: The Business Networker • April 2009 • 11 ALL Proceeds Benefit: Networking Events Biz News • Continued from Page 11 continued from page 7 One-Time Meetings/Events Wednesday, April 22 Friday, April 3 5:00pm – CRCC “Celebration of Community” Business After Hours (Charlottesville Pavilion, 321 E Main St. # 201, Charlottesville, VA 22902); Details: Charlottesville Regional Chamber of Commerce, (434) 2953141, [email protected], or visit www.cvillechamber.com. 9:00am – CRCC Aging in Place Business Round Table; Details: Charlottesville Regional Chamber of Commerce, (434) 295-3141, [email protected], or visit www.cvillechamber.com. Thursday, April 16 9:00am – CRCC Non-Profit/Business Council (CRCC Conference Room, 209 5th Street NE, Charlottesville, VA 22902); Details: Charlottesville Regional Chamber of Commerce, (434) 295-3141, [email protected], or visit www.cvillechamber.com. RMA–Charlottesville Chapter; Details: Retail Merchants Association, (804) 662-5500, or visit www.retailmerchants.com. 12:30pm – CRCC Business Women’s Round Table (Cavalier Inn at the University, 105 North Emmet St., Charlottesville, VA 22903); Details: Charlottesville Regional Chamber of Commerce, (434) 295-3141, [email protected], or visit www.cvillechamber.com. “Henrico added more hotels and added a lot more high-end hotels, so that helps offset some things,” Svajda said. General merchandise stores, which include big-box stores such as WalMart, gained 5 percent in Chesterfield and 7 percent in Henrico. In Richmond, which for the most part lacks highvolume national retail chains, general merchandise stores experienced a sales decline of almost 15 percent. Although some business defied the overall sales slump, many others did worse, with declines in the double digits. Sales at hardware and garden stores decreased by 20 percent. Furniture and home decor stores were down more than 18 percent. Sporting goods, hobby, music, and book store sales declined about 14 percent. Motor vehicle sales and parts declined by almost 10 percent. Gasoline stations reported a 6 percent drop in sales. Clothing and accessory sales dropped more than 11 percent for the area overall, but Richmond apparel sellers improved sales by 2.8 percent. Anne Kennon, who owns a mid- to high-end maternity clothing store in Carytown called It’s Hip to be Round, said her sales seemed to be more in line with the area as a whole; they fell about 10 percent in the fourth quarter from the year before. “I think we stayed a bit more steady than most,” Kennon said. “The dip I had in January didn’t get any deeper.” Another store location will open in August at West Broad Village, Kennon said. Kennon said the modest increase reported by Richmond clothing shops could be because of more local support during tough times. “In an ideal year, they would be spending money all over the place,” Kennon said. “Now, since they are spending less money, they try to keep as local as they can.” Al Harris covers small business for BizSense. Please email story ideas to [email protected] of Central Virginia A Division of DLP Holdings, Inc. • Effective & economical advertising •On newstands a full week at a time • Read by your local customers Is your advertising reaching everyone? ® Coffee News will be read by more than 30,000 readers in this area and LOCK OUT YOUR COMPETITORS ...when you advertise with ® Coffee News ! Deb “DJ” Porter YOUR ad could be on the Front Page! Covering Fredericksburg, Spotsylvania and Stafford! 12 • The Business Networker • April 2009 540-846-6370 Ranked #1 in advertising by Entrepreneur Magazine Website Resource Center by Christopher Scott Miller Need a few extra work hours in the week to get things done? A utomate some of your more mundane tasks with TEXTER.exe and get through your day with less typing, and configuring responses on the keyboard. TEXTER is a free tiny software program that allows you to pre-populate common phrases, copy, or text that you can then quickly insert into ANY document, email, or program that you are using – simply with a few shortcut letters or ‘snippets’ you choose/create. Think of it as a computer shorthand tool, that at the end of the day, week, and month will save and freed up hundreds of hours! How does it work? 1. Download, install and run the program.) – 2 minutes. 2. Open and create a shortcut. – 3 minutes. a. Double click on icon (down by your clock) b. Click the plus button to add new TEXTER shortcut c. Name your shortcut with a few letters. d. Paste the text that you want the few letters to produce when typed. e. Choose the ‘trigger’ (usually ‘tab’) that confirms the shortcut to take place Let’s walk through a quick example… I wanted to create a shortcut TEXTER’s to be able to ‘paste’ into any document, or program with a few keystrokes, a new business signature for myself. Here’s what I did: 1. Opened the program 2. Chose my ‘snippet’ letters – in this case ‘dbsig’ 3. Typed out my signature (can also paste in from a another document) 4. Saved my work. Save These Dates Upcoming Networking Opportunities You Won’t Want to Miss! Tuesday, April 14 z 5:00 – 6:30pm RMA Connect@ River City Diner (River City Diner, 11430 W Huguenot Rd., Midlothian, VA 23113); Details: Retail Merchants Association, (804) 662-5500, or visit www.retailmerchants.com. First sign of Spring!! Connect@RMA! Join our cozy (hip) gathering at the new River City Diner at Bellgrade. As you approach the River City Diner, you’ll experience that feeling of yester-year as you enter a diner of the 50’s! Nowhere else in Richmond will you see the sights and hear the sounds of times past like this! You know it has to be fun, in a modern yet retro-kind of way! Bring business cards, invite associates & neighbors who would appreciate RMA and all it has to offer—and plan to meet new members and make new contacts. Friday, April 24 z 11:30am – 1:00pm Final Friday Forum (Enterprise Meeting Center, 2708 Enterprise Pkwy., Richmond, VA 23294); Details: Dancing Elephants – Central Virginia, (866) 670-5689, or visit www.dancingelephants.net. The purpose of Final Friday Forum is three-fold. First, it’s a great opportunity to network! Second, it’s an opportunity to share insights on sales and business related challenges with other local professionals. Third, it’s an opportunity to hear and learn from a phenomenal speaker! Participants are not required to R.S.V.P. and a light lunch (pizza) will be served. Thursday, May 14 z 4:00 – 7:00pm GRCC Schmooza Palooza (University of Richmond, Westhampton Green Richmond, VA); Details: Stephanie Phillips, (804) 783-9350, [email protected], or visit www.grcc.com. Now what happens? Anytime I type ‘dbsig’ and then hit the ‘tab key’ my signature gets dropped in without any extra typing – saving me valuable Continued on page 14 time many times a day. Schmooze with over 1,100 Richmond business leaders and groove to great music at Schmooza Palooza, the Greater Richmond Chamber Annual Picnic. This popular Richmond event is THE opportunity to network, have fun, enjoy great food and bid on exciting Silent Auction items in a casual and relaxed atmosphere. The Business Networker • April 2009 • 13 Web Resource Center • Continued from Page 13 So why not use built in auto signatures – like Outlook offers? You still can, but I often use gmail, or want to drop in something in a word document and TEXTER is program independent. So, once you create your shortcuts, you can use them in any program. Website programmers can use TEXTER’s to drop in script, or pre-written code blocks in Dreamweaver or any program in mere seconds - saving them and their clients hours of programming and typing time. You can even use the advanced script function and drop in ‘action items’ that will create a whole series of inserts/shortcuts. Here’s an advanced example: +{Tab}^{Home}^+{Right}^c{Tab}{BS}Thanks for the email, ^v{BS}. Creates a reply email message that pulls in the senders name, and replies with a short message that can be modified or sent as is – all with a few ‘snippet’ keys. Lost? Don’t worry- watch a video/learn more here: http://lifehacker.com/software//lifehackercode-texter-windows-238306.php Advance users who are at their computers most of the day…. Check out: http://www.phraseexpress. com which offers tons of additional features. Please note: PhraseExpress is free for non-commercial personal user only, and $49.95 for business use. For more tips & tricks, please check out Chris’ blog www.webinfarmation.com For affordable strategic business solutions, and help, call my handheld at (804) 3823647. I can get help you become more profitable in hundreds of different systematic and leveraging ways. Complete Fleet Repair Service Q & A Spotlight • Continued from Page 8 AARROW DOES IT ALL! Cars, Trucks or Vans • One Vehicle or One Hundred Aarrow Transmissions & Automotive is pleased to announce that we can now handle allDisplay: of your fleetReal needs! FromSales oil changes to brake jobs, Centers, from coolant systems to Estate Centers, Welcome Point of Purchase transmissions. Aarrow Does It All! Aarrow Transmission & Automotive is Not A Chain. We have been locally-owned and operated since 1986. Consider Aarrow when your next automotive repair is needed. We’d love to earn your business. Give Aarrow a try. We guarantee your satisfaction. West End 4545 C Pouncey Tract Rd. Glen Allen, VA 23059 Southside 707 Research Road Richmond, VA 23236 794-2400 364-2500 Monday - Friday 7:30 AM - 5:30 PM www.aarrowtransmissions.com 14 • The Business Networker • April 2009 as I can and to enjoy life as much as possible! What makes you and your business different? I understand that every person and every business is unique with unique things to offer. It is a pleasure and an honor to get to know each client and learn about their individual goals and values. It may sound like a cliché, but I truly care about my clients and love nothing more than helping them build their businesses. I also believe that many people often lose sight of the “big picture” – of where their business fits into the market and the importance of long-range planning; I’m very good at helping my clients with the “vision thing!” Most motivational book or seminar: The most inspiring local speaker I’ve heard lately is Rita Ricks, a coach and writer. I also learned a lot from David Nour, who spoke in Richmond recently about social networking. There are way too many books to choose just one; I’m currently reading two books that I’m really enjoying. “A Whole New Mind” by Daniel Pink is excellent and very encouraging for me, personally. It’s about the value of being right-brained (which I am) and the competitive edge this orientation can give you in today’s business world. I’m also reading “Never Check E-mail in the Morning” by Julie Morgenstern. This is an outstanding guide to increasing your productivity, efficiency and effectiveness (although I still usually check my e-mail first thing in the morning!). Mark Deutsch Classified advertising What’s On My Reading list Employment Furniture PART TIME SALES - Looking for dynamic Moms, Have any office furniture you’d like to get rid off? Seniors or College students who need extra Try The Business Networker Classifieds income. your own hours. (804) 257-7126. 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If and we welcome your contribution. you are interested in submitting 20 21 22 log 23on 24 submitting an article for any of our19features please to 25 an article for any of our www.thebusinessnetworker.biz and tab 26 click 27 on 28 the 29submissions 30 features or a meeting or event on the left sideplease of thelog page. the instructions from there but announcement, on toFollowMay 2009 please be sure to note the maximum word count for each heading. www.thebusinessnetworker.biz 1 2due The ofthe TBN reserves the right to edit information submitted and staff click on submissions tab on 3 4your5article, 6 information 7 8 9or to and restrictions. Byfor submitting thespace, left side of the page. Articles editorial consideration should be The Business comments, you are granting permission 10 11 Networker 12 13 14 15 16 submitted for publication at least to publish your materials. The Business Networker reserves the 17 18 19 20 21 22 23 one month priorany to publication. right to refuse article, We will do our best to include 24 25 26 27 28 29 30 event, comment or classified your event as space allows, but to 31 submission. make sure a NETWORKING EVENT gets listed in the may issue, please As The Business Networker submit the information by april 10. Follow the instructions from there but progresses we hope to add please be sure to note the maximum word count for each heading. The staff additional features; therefore we of TBN reserves the right to edit information submitted due to space, and encourage you to sendyour us press restrictions. By submitting article, information or comments, you are releases andBusiness announcements granting The Networker permission to publish your materials. The as well asNetworker your comments and Business reserves the right to refuse any article, event, comment or classified submission. suggestions. "This is an incredible book! It shows sales professionals and business owners how to get more and better customers, faster and easier, than in any other way. The practical, proven strategies for sales and business growth you learn can save you months and years of hard work." - Brian Tracy, author of The Way to Wealth Develop your networking skills, increase your connections, and become part of the roughly 29% of people who are separated from the rest of the world by just six degrees. Co-authored by bestselling author Dr. Ivan Misner, who is referred to as "The Father of Modern Networking," and Michelle R. Donovan, who is known as "The Referral Expert" in Pittsburgh, The 29% Solution is the first book designed to integrate networking into the way you do business on a weekly basis with fiftytwo quick, straightforward networking strategies. Your income is directly related to your ability to network your business for growth. 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