April 2010 Issue
Transcription
April 2010 Issue
PM 40014105 volume 7 / Number 2 / APRIL 2010 / $4,95 www.autosphere.ca : t r a Atlas Tire Wholesale Inc. m S e r Be Ti e c n e r e f f i D a Making With Consumers Contents 14 C O V ER ST O R Y April 2010 54 f e at u r e s 10 Aftermarket Industry Event The 2010 AIA Grand Forum 32 Leader Profile Focus on Quality 12 A New Season Is On Its Way Tire Companies Involved in Motorsports 33 Scrap Tire Recycling Magnum Canada 14 Be Tire Smart: Making a Difference With Consumers Study Shows that Education Is the Key 34 More Than Tires Maintenance Opportunities 36 Garage Business Up in Smoke 38 OK Tire Bids Farewell to Nelson Gray Senior Vice-president Retiring After 46 Years 40-50 SPECIAL SECTION 2010-2011 Winter Tires 54 Business Matters Stuck in the ’80s SPECIAL SECTION – LIGHT TRUCK TIRES 20 Winter Tires Light Trucks Get New Tires 22 Michelin’s LTX M/S2 A New Generation of Tires for Light Trucks and SUVs WCTD 2010 Convention 24 Conventional Wisdom Western Canada Tire Dealers Rally to the Cause in Edmonton RE G U L ARS 26 An Enduring Contribution WCTD Hall of Fame Awards 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Editorial 28 Tipping Point? Alberta’s Predicament Revealed at WCTD Tire Stewardship Seminar 6, 8, 9, 53 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Industry News Safety in the Workplace and Quality of Repairs You Have a Legal Responsibility 53 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advertisers 30 18, 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Commercial Tires | www.autosphere.ca | April 2010 | Tire News | 3 editorial True, you might mot see as many customers this way, but you will have served each customer better. In short, you’re telling your customers that you are more interested in doing a quality job for them than in making a quick buck. Easy come, easy go Customers who are simply interested in a quick fix might not be the ideal customers for you if you stay focused on quality. But that’s not necessarily a bad thing. You want to do a Quality Takes Time good job because you want repeat business. How will you handle the flood of business coming your way this spring? about quality will value your honesty and the W Clients who want a quick fix and who shop on price alone are not loyal and you can’t count on them for repeat business. On the other hand, customers who care Contributing Editors Shirley Brown, François Charron, Éric Decarries, Jack Kazmierski, Daniel Lafrance, Jil McIntosh, Tim Pawsey, Dave Redinger Copy Editor Shirley Brown [email protected] Production Olivier Rhême [email protected] Valérie St-Cyr [email protected] Circulation Manager Nancy Belleville [email protected] Administration Wendy Allain [email protected] Marie-Hélène Côté [email protected] concern you have for their safety and well- Advertising Nathalie Plouffe 416-925-5665 being. They know that it takes time to inspect [email protected] a vehicle, recommend preventive mainten- Luc Champagne 514-945-1299 ance, install a tire, balance it, inflate it with [email protected] ith winter behind us, thoughts of Nitrogen, check the TPMS system, etc. These spring and warmer weather abound. are the customers you want to attract, be- No doubt tire shops will be busy soon cause once you earn their trust and respect, [email protected] they will come back to you year after year. Subscription 1 year: $19.95 2 years: $34.95 3 years: $49.95 These are also the kind of customers that Published by as customers stop by to don a set of summer tires, balance wheels, check alignment, etc. Knowing that a tsunami of business is about appreciate the need to make an appointment to burst through your doors, you might be and have things unfold in an orderly manner. tempted to squeeze as many customers into They are not cattle, and they certainly don’t your work day as possible, with an emphasis want to be treated as such. They know that on quantity rather than quality. But that could quality takes time. be a mistake. Today’s more sophisticated consumers demand quality. As a business owner, you can Rémy L. Rousseau [email protected] provide that quality by focusing your efforts on doing the job right the first time and by putting an emphasis on preventive maintenance. Each customer’s vehicle provides you with an opportunity to go beyond a simple install and balance. Why not do a complete inspection of For more tips and insight into the tire indus- the vehicle and explain to your clients what try, I invite you to visit our unique bilingual preventive maintenance has to be performed automotive portal, www.autosphere.ca, for in order to protect their investment and keep more great advice and industry insights. We the vehicle running safely while protecting too look forward to working with you in 2010 the environment and the well-being of the and beyond. passengers? | Tire News | April 2010 | www.autosphere.ca | Réjean A. Rousseau 450-649-9007 Rousseau Automotive Communication 455, rue Notre-Dame est, suite 311, Montréal QC, H2Y 1C9 T : 514-289-0888 / 1-877-989-0888 F : 514-289-5151 [email protected] www.autosphere.ca Focus on quality 4 Publisher Rémy L. Rousseau Tire News Magazine is dedicated to serving the business interests of the Canadian tire industry. It is published four times a year by Rousseau Automotive Communication, a member of AIA Canada. Material in Tire News Magazine may not be reproduced in any form without written consent from the publisher. The publisher reserves the right to refuse any advertising and disclaims all responsibilities for claims or statements made by its advertisers or independent columnists. All facts, opinions and statements appearing within this publication are those of the writers and editors themselves, and are in no way to be construed as statements, positions or endorsements by Rousseau Automotive Communication. Publications Mail Agreement 40014105. Return undelivrable Canadian addresses to Rousseau Automotive Communication / Circulation Department, 455, rue Notre-Dame est, suite 311, Montréal QC, H2Y 1C9 SOME TIRES SCREAM AROUND A CORNER. THIS ONE PREFERS TO WHISPER. Introducing the next-generation touring tire that delivers a whisper quiet thrill ride. Notice the sleeker, more advanced tread pattern designed to grip the road in wet or dry conditions. Thanks to a 15% lower rolling resistance, the Yokohama AVID ENVigor provides better fuel economy and wear throughout the year. But if that doesn’t move you maybe you’ll take comfort knowing that this is one of our most environmentally friendly tires yet. We’ve incorporated a safer, zero waste rubber compound for the well-being of the planet. So you can feel even better the next time you accelerate out of a corner. www.Yokohama.ca Industry News Unimax Appointment Bridgestone Continues With NHL Messier Leadership Awards Bridgestone America will carry on as presenting sponsor of the Mark Messier NHL Leadership Award (recognizes a NHL player who “demonstrates superior leadership in hockey and has made positive contributions to society”) and the NHL’s Mark Messier Youth Leadership Award. “I’m very excited to continue my partnership with the Bridgestone team,” Messier said. “As a company they share my passion for excellence and community service. The Youth Leadership Awards is especially close to my heart—it rewards an amateur player or coach who represents aspects of youth hockey that really make a difference: courage, leadership and community spirit. Said Phil Pacsi, Bridgestone VP, “We’re delighted to align another NHL marketing platform to the Bridgestone brand with Mark Messier, who set the standard for leadership on the ice and off. Mark also uniquely enables the Bridgestone brand to promote and reward community leadership throughout North America.” CATRA’s New Contact Information Please note that CATRA’s contact information has changed. Since it changes every two years and that the address matches with the Chair province, contact points do change. Subsequently, what follows is the new information: CATRA c/o PO Box 5366 Victoria (BC) V8R 6S4 Tel.: 1-866-749-0488 Fax: 250-598-9119 [email protected] www.catraonline.ca 6 | Tire News | April 2010 | www.autosphere.ca | Pierre Germain, VP, Network Development, has announced that Jason Callendar has been appointed as Unimax’s sales representative for New Brunswick. Jason has several years of experience in the sales field, mainly in the heavy-duty automotive parts industry. Firestone and the DeltaWing The Chicago Auto Show saw the unveiling of an unusual design. Indeed, it was at Bridgestone’s booth that the Delta Wing concept IndyCar race was first shown. This project could very well be the Indy car of the future—all Indy cars are shod with Firestone tires. The Delta Wing Indy car concept had the mandatory Firestone tires. (photo: Éric Descarries) A bigger OTR tire? Could there be an even bigger OTR tire coming up? Indeed, as the biggest OTR tires on the market have 63 or 64 as a rim size, Titan International has announced it would test its first 73.5-inch “super giant” OTR tire very soon. According to Titan’s Chairman and CEO Morry Taylor, the tire will be put in the field during the third quarter of 2010 as he expects the mining tire market to be better than in 2009. He also added that Titan, an American company, is taking orders from abroad, including from Africa and Australia. In addition, Titan has recently rolled out a new Ag tire, the Goodyear Sure Grip TD-8 Radial R-2 in size 480/80R50. This tire is designed for the rice and sugar cane market. Four New Firestone Products at the Chicago Auto Show Every year, Bridgestone has a big booth at the Chicago International Auto Show. This year Bridgestone and its American counterpart Firestone introduced quite a few new products at the show. There were also a few other interesting announcements. For instance, the Firestone brand, with more than 109 years of history unveiled four new products at the Chicago Auto Show. The first one is the Precision Touring, a long wear tire with a wide footprint designed for better handling and resistance to hydroplaning. This tire will come in 20 sizes for 15- to 17-inch wheels with popular fitments for cars like the Chevrolet Malibu, Honda Civic, Toyota Corolla, and Kia Sedona. Then, Firestone also introduced the Precision Sport, a high-performance all-season tire that will come in 17 sizes for vehicles like the Nissan Altima, Ford Focus, and Mazda3. Firestone’s third new tire unveiled at the Chicago Auto Show was the Firehawk Wide Oval Indy 500, the brand’s all-new high-performance flagship product designed for high response and powerful braking performance; it has been tuned for both wet and dry handling. This new tire will be available in some 40 sizes for 15- to 20-inch wheels and will have a W speed rating. It will be a perfect fit for cars like the Ford Mustang, Pontiac G8, and even the Honda Civic Si. Finally, the fourth new surprise was the Destination ST, an asymmetric non-directional tread design tire built for sport trucks and performance SUVs and CUVs. This tire will come in 18 sizes with H, V, and W speed ratings and Firestone thinks it will be ideal for vehicles like the Jeep Liberty, Chevrolet Silverado, and Mazda CX-7. Firestone introduced four new tires at the Chicago Auto Show. (photo: Éric Descarries) THE Ecopia™ EP422™ delivers a smooth comfortable ride and, thanks to improved rolling resistance, helps achieve better fuel efficiency. With its innovative tread compound and advanced traction technology, this all-season tire is a reliable performer on wet and dry surfaces. ■ Low rolling resistance ■ Sizes from 15˝ to 16˝ ■ UTQG: 400 AA ■ Great all-season tire for hybrid and fuel-efficient sedans 1-866-9 GO TIRE tiresafety.com bridgestonetire.ca Industry News EPA Confirms Many New SmartWay Certifications for Truck Tires SmartWay is collaboration launched in 2004 between the EPA (Environmental Protection Agency, in the U.S.) and the freight sector to improve energy efficiency and to reduce greenhouse gas and air pollutant emissions. Most recently, it has added quite a few new truck tires to its list of veriYokohama 101ZL fied technologies for lowrolling resistance tires. Among them are seven Yokohama tires including the 101ZL and 103ZR steer tires, the RY587 trailer tire and the TY517MC2 drive tire. The 101ZL and 103ZR steer tires are part of Yokohama’s Zenvironment line. SmartWay also added two Bridgestone tires to its list, the R260F and R250F commercial units. These two tires bring Bridgestone’s contribution to SmartWay to seven units. The R260F and the R250F radials are Bridgestone R260F designed for pick-up and delivery vehicles used in package and parcel delivery, beverage hauling, grocery and food services, and other similar purposes. Finally, Continental’s new low rolling resistance HDL2 DL Eco Plus, which will be released in June, is already part of SmartWay. The HDL2 DL Eco Plus (Heavy Drive Long Haul Deep Lug) was designed to provide long original mileage with the deepest 32/32 (a full inch) tread depth. This tire is said to provide great traction in both wet and dry road conditions. This new tire joins five other Continental commercial truck tires approved to be part of SmartWay. It will be availContinental HDL2 DL able in 275/80R22.5. Eco Plus 8 | Tire News | April 2010 | www.autosphere.ca | Bridgestone Unveiled Its New Ecopia Tires at the Chicago Auto Show Bridgsetone unveiled two new Ecopia tires at the Chicago Auto Show, the Dueler H/L 422 Ecopia, a first tire ever for SUVs, CUVs, and light trucks to incorporate the Ecopia technology, which features low rolling resistance for better fuel economy. It will come in six sizes for 16- to 18-inch wheels. In addition, Bridgestone introduced the Ecopia EP422, an all-season low resistance tire for fuel-efficient vehicles (available in five sizes for 15- and 16-inch wheels). Both the Ecopia EP422 and Dueler H/L 422 Ecopia are built with a new Fuel Saver sidewall compound that lowers rolling resistance by returning energy back to the tire instead of generating heat like a conventional sidewall would do. Bridgestone had all three Ecopia tires at its Chicago Auto Show booth including the new EP422 and Dueler H/L422. (photo: Éric Descarries) The AVID ENVigor— Yokohama’s Grand Performance Tire Yokohama’s new AVID ENVigor is now available and in 69 sizes for a wide array of vehicle applications. The ENVigor replaces Yokohama’s popular AVID H4s/V4s and W4 tires and was named “Grand Performance” due to its collective characteristics. The ENVigor comes in H, V, and W speed ratings. It is engineered with Yokohama’s proprietary Adaptive 3D sipes; angled groove walls and circumferential grooves that resist hydroplaning; a tapered centre rib and unibloc shoulder for stiffness; a six-pitch tread variation for reduced pattern noise; groove-ingroove technology for reduced uneven wear; and a new silica compound for excellent fuel efficiency. Goodyear Introduces a New Super-Single Tire Goodyear recently announced its all-new super-single mixed-service tire, the G296 MSA with optimized footprint for steer and drive positions. Developed for heavy on- and off-road applications such as mixers, dump trucks, pumpers, and other specialty heavy trucks, the G296 MSA will be available in three sizes: 385/65R22.5 (load range J), 425/65R22.5 (load range L) and 445/65R22.5 ( l o a d r a n g e L ) w i t h 23/32-inch tread depth which is 4/32-inch more than previous Goodyear super-single mixed-service tires corresponding to 23% more wearable rubber. The tire will also be available with Goodyear’s DuraSeal Technology in the 425/65R22.5 size. Let’s mention that this new G296 MSA is lighter that the manufacturer’s previous model. Bridgestone to Invest in an Iowa Farm Tire Plant Bridgestone Americas has announced it would invest some $77 million U.S. in its Firestone Des Moines, Iowa, agricultural tire plant over the next three years. This investment will expand its capacity and upgrade manufacturing to meet the increasing demand for high-capacity radial farm tires in the U.S. as much as in Canada. The actual plant is already 65 years old and employs 1,400 people. Its actual capacity is 12,100 units a day. Kumho’s New Solus HM Tire Kumho just launched, in the U.S., a new high-mileage premium all-season tire, the ecological Solus HM (HM stands for High Mileage). The manufacturer specified a new compound for the tread that will allow the tire to last 160,000 km. The new Solus HM will be available in 23 sizes for 13- to 17-inch wheels at a T speed index. This tire covers a range of vehicle sizes, from small sedans to minivans. Continental Chosen as OE Tires for the Ram Medium-duty Truck Chrysler Group LLC recently chose Continental HSR and HDR truck tires as original equipment fitment for its Ram mediumduty chassis-cab trucks beginning with the 2011 model year vehicles. According to Continental, this agreement would be a multi-year contract for the 4500 and 5500 chassis-cab models. The fitment size will be the 225/70R19.5 with an exclusive N speed rating (140 km/h), a notch above the M speed rating (130 km/h). The reason for faster speed is an application for emergency vehicles like fire and rescue and ambulance vehicles. LOVE THE BUSINESS YOU’RE IN. HONESTLY. Hankook Launches a New Drive Tire Hankook unveiled a new deeptread, long-haul, drive-axle tire at the Mid-America Truck Show in Louisville, Kentucky—the DL07. This new tire is aimed at smaller fleets and owner-operators. It will soon be available in 285/75R24.5 while Hankook has announced it will also come in three other sizes during the year—11R22.5, 11R24.5, and 295/75R22.5. Including Hankook’s e3 technology (Energy, Economy, and Environment), the DL07 is designed for improved traction and performance for line-haul applications in allweather conditions. Satisfied dealers is one of the reasons we’re now Canada’s largest independent tire retailer. Our owners are shareholders, which means they not only benefit from a large buying network but they also get support, business training and an inventory tailored to their needs. Not to mention the shared profits in a multi-million dollar business with 270 stores coast-to-coast. What’s not to love? To find out if O.K. Tire is right for you, call the Franchise Department at 1-800-663-1749 or visit oktire.com TM The O.K. Tire mark is a trademark of O.K. Tire Stores Inc. OKT-09-321 Honestly.indd 1 2/1/10 8:42 AM | www.autosphere.ca | April 2010 | Tire News | 9 By: Valérie St-Cyr [email protected] Photos: Marie-Josée Rousseau AIA Canada’s Marc Brazeau AIA Quebec’s Gaëtan Dussault Rousseau Automotive Communication’s Rémy Rousseau Aftermarket Industry Event THE 2010 AIA GRAND FORUM On March 24, Quebec’s aftermarket industry met up for a day of conferences, exhibits, and networking—it was the third annual AIA Grand Forum! This yearly event focuses on profitability-enhancing tips and solutions, idea sharing, and the upcoming trends and challenges the industry will see in coming years. About 500 forwardthinking aftermarket professionals were present to soak up the knowledge, meet with their peers, and visit the trade show. www.aiacanada.com 10 | Tire News | April 2010 | www.autosphere.ca | AIA Canada’s John Watt UNLOCK THE POSSIBILITIES. CHOOSE FALKEN. No longer just a high performance brand, today Falken offers a complete product line-up. 128,000 km touring, medium truck, aggressive all-terrain, or ultra-high performance tires, Falken’s got you covered. World class customer service, strong fill rates, uncompromised marketing and motorsports programs, the Falken brand continues to grow. Unlock your possibilities. Follow us: Become a Falken Fanatic at wegetyougoing.com 13649 Valley Blvd. / Fontana, CA 92335 / Tel: 800.723.2553 Fax: 909.466.1169 T IR E www.falkentire.com A New Season Is On Its Way Éric Descarries Tire Companies Involved in Motorsports Ever since there has been auto racing, tire manufacturers have been involved, so it’s no surprise to see just about every modern tire maker participating in motorsports these days. Technology has always been tire makers’ leitmotiv for participating, but there is a new twist to it this year—environmentally friendly racing tires. E [email protected] This is Pirelli’s last season with the Rolex Series. ven though it has announced that in series such as the SCCA Mazda MX-5 it would not be back in the Grand- Cup and Legend racing. BFGoodrich is Am Rolex Series next year, Pirelli also involved in drifting, in which a few is producing its P Zero Racing slicks with other manufacturers are involved, includ- highly aromatic oil-free process in line ing Falken, a company that has recently with European Union regulations (the begun participating in road racing in the EU believes aromatic oils to be carcino- ALMS Series. Dunlop is also in ALMS, as gens). Meanwhile, in England, Dunlop is Yokohama. Motorsports (which is part of Goodyear Dunlop U.K.) has begun producing a re- Goodyear remains faithful to NASCAR. It should be noted that in the event that formulated compound for its Sport Maxx still continue to play the same role with Bridgestone is in its last year in F1, it still race tire used in the British Touring Car the US F2000 National Championship continues to provide tires to the IndyCar Championship. It, too, uses low polycyclic and the Prototype Lites Championship. and Indy Light series under the Firestone moniker. Yokohama is the supplier for the aromatic materials to comply with EU regulations. Let’s not forget Michelin’s role In addition, Bridgestone Corporation an- Asian Formula 3 series and the FIA World in environmentally friendly race tires since nounced last fall that this would be its Touring Car Championship. It also plays it began the Green X Championship last last season as unique tire supplier to a smaller part in other forms of motor- year in the American Le Mans Series. the Formula One Championship Series. sports, just like Toyo, who is involved in Who will replace Bridgestone, nobody SCORE, CORR, a few road racing series, knows. Michelin, Goodyear, and Pirelli and… NHRA! Some changes Back to the Grand-Am series—Continent- have expressed no interest in replacing al announced late last year that it would the Japanese manufacturer. be the official tire supplier to the series’ Federal, General Tire, Hankook, Kumho, Maxxis, Nitto, and a few others are also Sports Car Challenge, which involves cars The usual big players such as BMW M3s, Nissan 350Zs, and Fortunately, many big tire manufacturers Hoosier, probably North America’s big- Ford Mustangs. Its latest strategic alli- keep supporting and providing tires to a gest specialty tire maker, again, as it pro- ance with American specialty tire maker lot of major series. For instance, Goodyear vides race tires for series such as ARCA, Hoosier will be of great help. Three years is still in all three NASCAR major series NASCAR West, SCCA Trans Am, NHRA, ago, Hoosier was official supplier to the (Sprint Cup, Nationwide, and Camping USAC Silver Crown, Sprint Cars, Midgets, Rolex Series and it will be back in 2011 World) and even in the Canadian Tire Lucas Oil Dirt Racing, and karting. Now but this time under the Continental name series—with a racing tire made in Canada! associated with Continental, Hoosier by brand, thus replacing Pirelli. You will also see a lot of Goodyears in itself is worth its own story… in some form of racing but let’s mention Unfortunately, for Cooper, news isn’t as racing, solo, USAC Crown Silver, sprint good. Cooper had agreed to become the cars, NHRA, and more. presenting sponsor and exclusive supplier 12 for the Formula Atlantic Series powered BFGoodrich has always played a big part by Mazda but the season was cancelled in off-road racing and it will do so again due to lack of participants. But Cooper will this year, in addition to its involvement | Tire News | April 2010 | www.autosphere.ca | Expect Continental to be more active in racing in the coming years. Photos: Éric Descarries many other forms of racing including road P R O F I L E Jil McIntosh [email protected] Be Tire Smart: Making a Difference With Consumers Study Shows that Education Is the Key It’s always amazing to hear that it’s often the simplest habits that are the hardest to instill. That’s the case with measuring tire pressure regularly—a few minutes once a month, and drivers can look forward to better fuel economy, longer tire life, and improved safety. Many drivers already know the benefits: the hard part is actually getting them to do it. T 14 hat’s the focus of the Be Tire Smart The Be Tire Smart campaign is man- Checking the numbers campaign, which has released the aged by the Rubber Association of “We did a study in 2003 to determine how results of a new national study on Canada, with additional funding from Canadians fared in proper tire mainten- tire maintenance. It seems that while Natural Resources Canada. The pro- ance,” says Gilles Paquette, communica- Canadians overall are still fairly lax about gram came to Canada in 1999, based tions manager for the Rubber Association. how much air is actually inside their tires, on a successful plan used in the U.S., “The key findings then were that at least there seems to be a definite improvement while the federal government came on half of those surveyed weren’t checking when they’re actively given the message. board in 2002. their tire pressure, at least three-quarters | Tire News | April 2010 | www.autosphere.ca | had a pressure issue, whether under- or overinflated, and people didn’t know how to properly measure their tire pressure.” The campaign operates on several levels, including a website at www.betiresmart.ca; brochures handed out at retail stores; tire clinics; kiosks and displays at auto shows; a pilot project called the Care-Van that visited events in Ontario; giveaways including tread wear indicators and tire pressure gauges; and the national annual Be Tire Smart Week, that runs this year from May 17 to 23, and which includes extensive media coverage. A few surprises The new 2009 study came up with a few surprises. The survey covered Vancouver, Calgary, Winnipeg, Toronto, Sherbrooke, and Fredericton, a statistically representative sample of the Canadian population. “We’re noticing that the severity of severe the 2003 and 2009 study may have the percentage of vehicles with at least one underinflation has gone down,” Paquette helped contribute to the drastic change. tire inflation problem was only 23.4 percent. says. The percentage of misinflated tires For example, tire pressure monitoring sys- has changed appreciably—it now hovers tems (TPMS) were mandated in the U.S. “There’s a lot of activity in New Brunswick,” around 55 percent—but the number of in 2007 and therefore are increasingly Paquette says. “For the last four years, the drivers with tires underinflated close to available on newer vehicles. These TPMS New Brunswick Lung Association has the danger level (considered 20 percent warning lights may have prompted many been hosting tire clinics every summer or more underinflated) has dropped sig- drivers to check and fill low tires that and fall, using our materials and educat- nificantly. In 2003, 23 percent of drivers they normally would have ignored. “Also, ing people on tire maintenance. We had a had at least one tire that was dangerously since 2003, we’ve seen gas prices spike pilot project with a driving school that was low. In the 2009 study, it had dropped at almost $1.50 or more in some regions doing active tire clinics throughout New drastically to an average of eight percent. of Canada,” Paquette says. “That spurred Brunswick and Nova Scotia. We’ve got a whole lot of media attention as to what people on the ground there actively edu- “The underinflation has gone down, but we can do to save on fuel. People were cating people every year, over and over, we’re still seeing inflation problems,” looking for any trick they could. And the and you see the numbers.” Paquette says. “Overinflation is becom- awareness of the importance of tire main- ing a problem, and that’s telling us that tenance has gone up. Even though people people really still don’t know how to prop- don’t always know how to do it properly, A new tool for tread and temperature erly maintain their tires—that they’re they’re paying attention to it, and that This year, the Be Tire Smart program reading the sidewall instead of knowing could be a reason as well.” includes a new item, the Tread Wear where to look. The consumer attitude portion of our study confirms this trend.” Education is the key Indicator Tool, meant as a handout for consumers. It’s similar to the previous Education is the key, of course, and the tread wear tool, which consisted of a numbers bear this out. Overall, the percent- credit-card-sized plastic card with informa- age of vehicles with at least one tire infla- tion on the Be Tire Smart campaign, along In-depth study of the data is still needed tion problem was 70 percent in 2003; this with a snap-off plastic tag embossed with to determine all the factors, but Paquette dropped to 55 percent across the country in a tread depth gauge and meant to be at- suggests that some differences between 2009. But in Fredericton, New Brunswick, tached to a key chain. Outside influences on consumer behaviour | www.autosphere.ca | April 2010 | Tire News | 15 “It’s now a dual tool,” Paquette says. “On one side it’s still the tread wear indicator, but on the other side, it has a temperature-sensitive ink that tells you when it’s time to switch to your winter tires. When the temperature falls, there’s a mountain and snowflake symbol that glows dark blue. It changes very quickly when you take your keys outside.” The tool will be given out at auto shows, while retailers can order them through the Resources tab on the website, or by sending an email to [email protected]. Focusing on company fleets “We’re trying to get large corporations do it freely,” he says. “We ask people to Another initiative for 2010 is a focus on with fleets of vehicles on board to educate answer a short, four-question survey and small-vehicle fleets of passenger cars and their employees on the benefits of proper then we go through it line by line and light-duty trucks less than 10,000 lbs tire maintenance—not just the vehicle give them a detailed education before GVWR. “People have enough difficulty they’re driving, but also their vehicles at they leave the kiosk. The challenge is maintaining their tires when it’s their home. They both win, because the com- motivating behavioural change—how do own vehicle, so imagine if they’re given pany may gain an additional 15,000 kilo- you get people to actually take five min- a vehicle as part of a company fleet,” metres on their tires, and the fuel savings utes and check their tire pressure every Paquette says. “They’re definitely not add up, especially if they’re getting fuel month? We’re examining what’s working paying attention to their tires. What we allowances.” and what’s not. We’ve seen a difference want to do is make fleet operators and in New Brunswick. You’re not reaching an managers aware of the benefits of proper Creative ways to reach people tire maintenance, and make them ambas- “It’s also about finding creative ways to get seeing a result in the ones we do reach. sadors of our message. people doing it. For example, Ontario’s I have an education program I’m trying Hydro One office in Orangeville, Ontario to develop within schools, and it’s in our did a clinic for their employees last year, plans to do it. enormous number of people, but we’re by challenging them to see how their different departments fared to the 2003 “The tire manufacturers are very good. national average of 70 percent. They were They’re active by financing the cam- at 63 percent, and were pleased that they paign, and they’re distributing our ma- were under the national average. They terials through their networks. These made it a kind of game to see who has companies become leaders for the the best habits for tire maintenance. That message.” wouldn’t be sustainable forever, but it’s trying to find these neat ways to encour- Education is still needed age people.” While the numbers are encouraging, Reaching consumers at every level Encouragement is everything, and the Paquette knows that the only way to make a difference is to tirelessly campaign and get the word out to as many drivers as possible. Be Tire Smart campaign is depending on numerous channels to get the message “We asked people, without hints or an- out. Equally important, Paquette says, is swers, what would lead them to check making sure that drivers get more than their tire pressure,” he says. “What’s in- just a passing glance at the materials. teresting is that 57 percent of people still said they check their tires when they look The New Brunswick Lung Association has been hosting tire clinics every summer and fall; Gardez vos pneus en forme, roulez mieux is the French version of Be Tire Smart. 16 | Tire News | April 2010 | www.autosphere.ca | “We’re active in the auto shows, and we’ve low. There’s still a lot of education that’s given away sets of tires, but we don’t just needed out there.” TIRES While you focus on the task at hand, let durability and reliability work for you when you need it most. WestLake Tires - For all your Journeys All Steel Truck & Bus Radials CR960 CM980 CM973 CR976 CM998 CM958 CM938 CM922 CM925 CM957 CM961 CM913 CM997 CR966 CM912 Bias Truck Tyres CL991 CR992 CL939 CR918 CR936 CR940 CR942 CRCM920 CM937 Visit us and learn more at: www.WESTLAKETIRE.com ADVERTORIAL commercial tires Éric Descarries [email protected] Exploring New Markets SOLIDEAL Is Ready For New Challenges SOLIDEAL also markets special wheels. The economy has slowly begun its recovery, yet as the whole world has been looking for better solutions, any solutions, there have been some very active companies who believe the fight is worth it, and SOLIDEAL CANADA is one of them. S OLIDEAL produces a class-leading tires, load wheels, construction tires, and range of tire, wheel, and rubber agricultural tires. track products and is, in fact, the global leader in industrial and solid tires New markets for forklift tires for material handling and construction There were some weaknesses in the trad- equipment. Most of its production facili- itional counter-balanced forklift industry ties are located in Sri Lanka, but there is last year, as it was pretty much tied into also manufacturing in North America and the manufacturing sector, especially the China. automotive industry. However, the market for smaller electric-powered forklifts, also Obviously, the manufacturer had noted referred to as Narrow Aisle Equipment, a slowdown in demand for some prod- remained healthy. Typically, this smaller ucts last year. Consequently, SOLIDEAL equipment is used in warehousing, cold These Portmaster heavy forklift tires are made by SOLIDEAL. started expanding into newer markets storage, and logistics—a sector that has complete line of replacement tires and and developing new opportunities in non- kept going strong. This represented a new wheels, it has thus launched a new initia- traditional segments such as polyurethane opportunity for SOLIDEAL, and with its tive to increase market in this area. But that is not all. Construction tires SOLIDEAL is well established as the market leader in tires and wheels for material handling equipment. However, the other half of its business is related to various products for construction and mining equipment. The range includes both radial and bias ply tires, construction wheels, and rubber tracks. In Canada, the growth of SOLIDEAL’s construction business, over the past few years, has been so great that the company National Sales Manager Mike Dembe. According to Dembe, this market represented a huge and growing opportunity Mike Dembe is SOLIDEAL’s construction tire sales manager in Canada. 18 | Tire News | April 2010 | www.autosphere.ca | for SOLIDEAL, as the company was a Photos: Solideal created a sales division now headed by newer entrant with relatively low mar- supplier, SOLIDEAL provides tires, wheels, of SOLIDEAL International (head office ket share. Consequently, SOLIDEAL has and rubber tracks to some of the world’s in Luxembourg). The Canadian head of- enjoyed a very healthy growth rate and best known brands such as Caterpillar, fice is in Toronto with other locations in has quickly established itself as an innova- Case, Komatsu, JCB, Nissan, Linde, and Montreal, Hamilton, and Cambridge. Truly tive solution provider in this segment, many others. The SOLIDEAL range of a global organization, SOLIDEAL compan- which includes both compact and heavy products comprises several brands includ- ies can be found in the U.S., Germany, construction, OTR, and mining. With the ing SOLIDEAL, Magnum, Hauler, and the France, Australia, Mexico, Italy, Sweden, economy recovering, Dembe thinks that new Ecomatic line. the U.K., and many others. and the approach of a seasonally busier SOLIDEAL products are sold through au- Obviously, Dembe knows that the com- time, the construction industry is set to thorized dealers in every major city across ing year is going to be an interesting strengthen this spring and summer. “At Canada. Dembe says that selling indus- one. But SOLIDEAL is ready for such any rate, winter is usually a slower time trial tires is a very profitable business for challenges, and it shows, if only by his for construction activity in our country,” tire dealers, who will position themselves enthusiasm for the company and its he points out. as versatile experts in their market. “It’s products. due to the effects of stimulus spending a profitable segment for tire dealers,” he says. “It sets them apart from other com- SOLIDEAL is a world leader in tires, mercial dealers in the area not offering rubber tracks, and wheels for material the same range or services.” SOLIDEAL handling and construction equipment. provides all the necessary training and Through its global network of manufactur- equipment needed to be successful in the ing, distribution, and service centres, the industrial tire business. SOLIDEAL group supports the forklift and tire dealers throughout the world. The With some 50 employees, SOLIDEAL SOLIDEAL group employs over 9,000 CANADA is a wholly-owned subsidiary people in 20 countries. These Trackmaster tires are construction units by SOLIDEAL. A great business Dembe likes to say that SOLIDEAL is a strong company that provides the highest quality products to help dealers and users reduce their overall cost per hour. “We are problem-solvers with a responsibility to help our dealers grow their market share by helping them match the best tire for the application,” he says. As a leading OEM SOLIDEAL is marketing tracks for big tractors. How about winter tracks for skid-steer vehicles? | www.autosphere.ca | April 2010 | Tire News | 19 SPECIAL SECTION – LIGHT TRUCK TIRES Éric Descarries [email protected] Winter Tires Light Trucks Get New Tires There was a time when a light truck was…well, a light truck. Indeed, such vehicles were intended for work only and offered little or no comfort. But times have changed… N owadays, many—if not most— light truck tires with the letters LT or light trucks come straight out of simply by a different moniker. Note that the factory with not only luxurious P series winter tires will do the job for interiors, but also with state of the art most small pick-ups, but when loading safety equipment including traction con- the truck or installing winter tires on a trol, ABS, stability control, all-around air vehicle with OE tires starting with LT, the bags, back-up cameras, and more. new specifically designed light truck winter tires will be the perfect replacement. Yet, though they all come with good sum- Incidentally, never replace LT tires with mer tires, there are very few winter tires P tires or any light vehicle winter tires, designed for tougher light trucks such even if the tires fit or if you think you will as Class 2 and Class 3 vehicles (i.e. Ford never “overcharge” the truck. F-250 and F-350, Chevy Silverado and GMC Sierra Heavy Duty 2500 and 3500 Among the many brands offering “real” and Dodge Ram Heavy Duty 2500 and winter tires (with appropriate com- 3500 for instance) that, in many cases, pounds, casings, and tread design) are are also used as personal vehicles or Michelin has a new light truck winter tire on the market, the LTX Winter. house trailer tractors. Too many owners had to settle for A/T or off-road tires combined to the four-wheel drive system to make it through winter. But things have been changing—many tire manufacturers have been hearing the plea and are now offering “real” winter tires for such light trucks. Examples abound for the 2010-2011 season; if you browse through this month’s Special Report on winter tires (page 40), you will notice that many tire manufacturers have come up with new light truck winter tires. Continental first introduced a pick-up truck tire last year within its ExtremeWinterContact line. 20 | Tire News | April 2010 | www.autosphere.ca | LT tires Tire manufacturers usually identify their Toyo is another new player in the light truck winter tire segment with its all-new Open Country WLT-1. And other new products Ultra Grip WRT, On the other hand, some tire manufactur- Nokian with ers are coming up with new summer tires. its already well One of them is Firestone, a subsidiary of known Hakka LT, Bridgestone Americas that presented a a n d Toyo w i t h new light-truck tire at the latest Chicago its all-new Open Auto Show, the Firestone Destination ST. Country WLT-1. This light truck tire is for sport trucks and it comes with a non-directional tread design Goodyear also introduced a new light truck winter tire for 2010-11, the Ultra Grip Ice WRT. Other manu- built for all seasons and what Firestone facturers are considers “spirited handling.” Tuned for already offering performance SUVs, crossover SUVs, and tires of the same sport pick-ups, the Destination comes category or will with H, V, and W speed ratings. Among be shortly. Note some of the most popular fitments, there that LT tires usu- will be vehicles such ally come with as the Jeep Liberty, eight or ten ply the sidewalls for load- Michelin with its all-new LTX Winter, ing and include a load range, either C, Continental with specific sizes of its D or E. Consequently, they also require ExtremeWinterContact, General Tire different tire pressure as indicated some- with specific LT sizes of its Altimax where on the truck or in the owner’s Arctic, Goodyear with its brand new manual. Chevrolet Silverado, and the Mazda CX-7. Firestone’s Destination ST is aimed at performance light trucks. SPECIAL SECTION – LIGHT TRUCK TIRES Daniel Lafrance [email protected] Michelin’s LTX M/S2 A New Generation of Tires for Light Trucks and SUVs Last fall, French tire manufacturer Michelin introduced a new light truck tire for the North American market, the LTX M/S2. To do so, Michelin invited specialized press to its Proving Grounds in Laurens, South Carolina. But before active tests at the track, Michelin asked the attending journalists to use the winding roads surrounding the Proving Grounds for a first driving impression. even added silica to its (still secret) com- exceeding at least 20,000 miles pound recipe. than those of its competitors for its LTX M/S2. The tire thus has a 100,000- Consequently, after many emergency mile treadwear warranty while the manu- stops—always in a very safe environment facturer guaranties a more regular wear with instructors, helmets and instruments— thanks to its Max Touch technology. we obtained very interesting results. Still Obviously, this was impossible to verify with the same light trucks, we came to but, as far as traction on the road is con- conclusive numbers. For instance, as the Michelin LTX M/S2 took 146 feet to stop on cerned, thanks to a slightly rainy fall day, we were able to test it on the hilly winding roads. Evaluating the tire at the Proving Grounds. wet pavement at 55 mph (88 km/h), brand tires to their limits on specific parts of A competition needed 198 feet, while the Grounds, including heavily watered brand B required 168 feet to do so. skid pads and control areas with obstacles and cones. Demanding instructors Finally, let’s point out that when introdu- kept pushing us to make the most of the cing this new tire, Michelin mostly insisted test. Actually, the exercise got to be even on three factors that the manufacturer more interesting when we began driving considers most important on its light truck similar vehicles with competitive products. tires: longer durability, better traction, Not only was the LTX M/S 2 less prone and a shorter stopping distance. to sliding, it did much better than the competition. Its most important quality… Obviously, one of the most important qualities coming out of such a tire has to It’s on road conditions such as these that the Michelin LTX M/S2’s traction is most needed. The real test 22 be a shorter stopping distance (yet, let’s still mention that “no matter the quality of the tires on any vehicle, it’s still the driver that has to control it,” our instructors kept Following that short ride, we had a real repeating). Drivers have to respect the opportunity to test out the new tire at distance between vehicles, yet technology Michelin’s Proving Grounds. Indeed, still can be of some help in case of emergency. driving the same pick-up trucks provided To do so, Michelin included its 3D Active by the company, we could push the new Sipes technology in the new LTX M/S2 and | Tire News | April 2010 | www.autosphere.ca | The Michelin LTX M/S2 was very efficient on wet pavement. Translated from its original French by Éric Descarries. M ichelin advertises a durability WCTD 2010 Convention Tim Pawsey [email protected] Conventional Wisdom Western Canada Tire Dealers Rally to the Cause in Edmonton When WCTD’s Board of Directors went to work planning its 2010 convention, given the economic times, they knew they had their work cut out for themselves. S ince becoming WCTD president New executive director last year, Paul Newton (Sastakoon Newton also introduced Andy Nagy as Wholesale Tire) has been working the WCTD’s new executive director and hard to revitalize the association, survey- thanked former executive director Don ing members about the direction they felt Blythe for (again) putting off his com- it should take and designing a convention plete retirement to help organize the to focus more on day to day issues facing convention. dealers. Highlights of the more streamlined two day event included a thoroughly comprehensive Safety Panel, introduced by Fountain Tire Health and Safety director Janice Robertson, comprised of senior representatives of various safety agencies and workers’ compensation boards from across the western provinces. ‘Building a Safety Program’ stressed not only the moral importance of implementing sound Janice Robertson, Health and Safety Fountain Tire; Gord Martin, Motor Safety Association, Saskatchewan; Glen McIntosh, WorkSafe BC; and Jeff Smith, Work Safe Alberta Len Ritchot (Market Tire, Saskatoon) takes aim during Suppliers Night games. policies but also the resulting human and engaging in sound safety procedures are fiscal benefits. considerable. If you are proactive and take the initiative you can offset the costs down Says Roberston, who offered pointers on the road through initiatives such as COR Moving the annual general meeting to how to set up an effective program, “It [Certificate Of Recognition].” the start of the program not only brought pays to be proactive. Not only is there a more relevance to the convention, it also real return on the investment, the indirect Also well received, a wide ranging series meant that—unlike in previous years when and direct soft and hard costs of not of three ‘mini’ presentations by Federated held at the program’s close—every dealer Insurance explored topics ranging from delegate attended and was brought up to Human Resources to Group Life Insurance date on the business of the association. and Risk Management and Hazard Assessment. period in our economy; I think things went The strong business agenda continued, well—the feeling I got is that this was time with a highly informative Scrap Tire and money well spent,” says Newton, who Management panel (see page 28), while adds that the results of the survey com- the association saluted three deserving missioned will be shared with Ontario Tire pioneers at the annual WCTD Hall of Fame Awards breakfast on the closing morning Dealers Association. Retired WCTD executive director Don Blythe shares a moment with new executive director Andy Nagy. 24 | Tire News | April 2010 | www.autosphere.ca | (page 26). Photos: Tim Pawsey “We’ve just come through a depressed ca.pirelli.com POWER REBATES UP TO $ 200 $ $ 40 - P4 Four Seasons 60 - P6 Four Seasons P Zero & Scorpion Zero Range $ 100 - (15” – 20”) $ 120 - (21” – 22”) $ 140 - (23” – 25”) $ 200 - (26” – 30”) REBATES VALID WITH THE PURCHASE OF 4 TIRES FROM MARCH 1st TO JULY 31st , 2010. WCTD 2010 Convention Tim Pawsey [email protected] An Enduring Contribution WCTD Hall of Fame Awards WCTD honours three pioneers at the Bridgestone-sponsored Hall of Fame Awards. Moe Tresoor One time WCTD president Moe Tresoor was recognized for his contribution to the industry and the association on whose board he served for 16 years. He was also the first Canadian to be elected to the board of the Tire Retread Information Bureau and served on the board of the NTDRA in 1986 and 1987. Winnipeg-born Tresoor went to work for Dominion Rubber (now part of Michelin) as office boy in 1949, quickly ascending come Saskatoon store manager. Bridgestone’s Jim Schmidt (right) congratulates Hall of Fame inductees Garry Dickinson, Bernice Herperger (on behalf of her late husband Stan), and Moe Tresoor. several years before it became the hub it is born salesman, who even as a small child Tresoor bought a Shell station before today. During the recession of 1981, D&D used to sing You Are My Sunshine for nick- working with Quaker State Motor Oil, went into soft receivership and in his words, els and dimes. During his ten years with eventually returning to tires with Kelly “when the dust settled, Bridgestone had BFG, he won numerous trophies, and was Springfield. Following positions with York become the company’s banker.” the first BFG sales person to sell over a $1 and Penner Tire, he and a partner pur- million in one month. chased Penner’s Steinbach, MB Bandag D&D was purchased by Kal Tire in 1983, plant and established Expertire, in 1976. after which Dickinson headed in a new dir- Herperger went on to purchase Wholesale Following the sale of the company in ection as the owner of a still-thriving Duty Tire, Regina, a company that he grew 1990, Tresoor tried unsuccessfully to Free store. into a formidable operation that became retire on numerous occasions but found In paying homage to his one time competi- Saskatchewan and Manitoba. When He continues to serve on the board of Tire tor and long time friend, Dale Parsons of Kal Herperger sold to OK Tire in 1997, he Stewardship Manitoba—although admits Tire said Garry’s mission was “to make not agreed to stay on and manage for six he might be ready to retire (again) “in the only his own business successful but make months—and stayed for six years. not too distant future.” our industry a better more profitable, and Garry Dickinson safe place to work.” Parsons said Dickinson Sadly, Stan Herperger’s life was cut short was instrumental in growing the WCTD to by asbestos cancer in February 2007. Victoria born Garry Dickinson went right the size it is today, and congratulated him from high school to work for his father at on being “a true pioneer in this industry.” D&D Tire, which later was reorganized as 26 the foundation for OK Tires’ push into it hard to leave the industry he still loves. In saluting him, former OK Tire president Don Blythe said: “There will never be a Vancouver based company. Dickinson Stan Herperger was an early pioneer in tire leasing, build- The late Stan Herperger, who was born beat, kind and generous person you will ing up a substantial new tire and Bandag north of Stockholm, Saskatchewan, didn’t ever meet. On top off all those qualities business to serve the needs of trucking become involved in the tire industry until Stan was an astute businessman. He giant Arrow Transfer. In a visionary move, he was hired by BFGoodrich in his mid- changed the face of the tire industry in he relocated the company to Coquitlam, 30s. Herperger, as it turned out, was a Saskatchewan...” | Tire News | April 2010 | www.autosphere.ca | another Stan Herperger! The most up Photos: Tim Pawsey the corporate ladder to eventually be- WCTD 2010 Convention Tim Pawsey [email protected] Tipping Point? Alberta’s Predicament Revealed at WCTD Tire Stewardship Seminar Western provinces have been highly successful in establishing comprehensive tire recycling programs, all self sustaining—with only one exception in 1999, which ensures a comprehensive is subject more to weathering than tread fire in Hagersville, Ontario engulfed sharing of expertise and resources be- wear). General across the board rate fee an estimated 14 million tires for 17 tween agencies across the country. increased approximately 100% (including a raise of from $15 to $30 on 25-inch rim days—and galvanized governments at all levels into addressing the previously ig- However, even though numerous simi- nored problem of abandoned scrap tires. larities do exist across provincial juris- and over farm tires). particularly when it comes to establishing Saskatchewan Scrap Tire Corporation processing fees for larger tires, such as Speaking on behalf of Saskatchewan Scrap Medium Truck, farm, and OTR sizes. Tire Corporation’s Theresa McQuoid, dictions, inconsistencies also remain— Tire Stewardship Manitoba Randy Johannsen detailed successes in a program that now encompasses 1,200 Mike Solkolski of Tire Stewardship retailers, served by four tire collection Manitoba reported that the cost of re- companies, supplying tires to two proces- cycling has doubled since the original sors. Since the agency’s inception, scrap program’s inception, requiring the board tire material has been removed from over to reluctantly raise Eco fees charged as of 300 historical sites and approximately January 1, 2010. 300 km of rubberized asphalt have been laid down. Current SSTC fees range from Rus Matichuk of Cutting Edge Tire Recycling expresses concerns over the future of OTR processing in Alberta as concerned dealers look on. “The new fees more accurately reflect true $4 for passenger and light truck tires to costs and help eliminate cross-subsidiza- $75 for 39 ins. OTR sizes. Progress made over the last two dec- tion [between tire sizes],” says Solkolski, ades was apparent during a Provincial who also presented results of a survey However, fees will continue to be evaluated Tire Recycling panel, chaired by Tire that revealed the average life of a rear and raised if necessary, reports McQuoid, Stewardship BC operations manager agricultural tire to be 17.4 years (al- who also notes strong public and media Rosemary Sutton. Industry-run agencies though the end of a farm tire’s useful life support for the agency’s activities. across the region delivered compelling presentations detailing the success at all levels, underscored by a Canadian diver- !"#$%&'()*+,-)#&*./0/1./00 !"#$%&'()*+,-)#&*./0/1./00 sion rate of 93%, a ratio “almost unheard ./0"$1"&'(")*+,-$ !"#"$%"&'(")*+,-$ of,” said Sutton. 0/2 A common theme was one of a maturing of programs in all provinces. Much of the credit can be traced to the formation of CATRA (Canadian Association of Tire 32 0/2 !<?1 @A*?#B#(,# 4/2 D/2 5%66#()#$*7%$*%(-*8')9&* &$,7:1 5;<< 4/2 !<? 32 CC2 5%66#()#$*7%$*%(-* 8')9&*&$,7:1 5;<< =#-',>*<$,7: =#-',>*<$,7: !<?1 @A*?#B#(,# | Tire News | April 2010 | www.autosphere.ca | CC2 ./0"$1"&'(")*+,-$ =#-',>*<$,7: !"#"$%"&'(")*+,-$ =#-',>*<$,7: Recycling Agencies), an alliance formed 28 5%66#()#$*7%$*%(-* 8')9&*&$,7:1 5;<< 5%66#()#$*7%$*%(-*8')9&* &$,7:1 5;<< D/2 !<? Photos: Tim Pawsey I t’s exactly 20 years since a giant Recycling by province Alberta Recycling Management Authority On a contrasting note, Brad Schultz of the Alberta Recycling Management Authority reported the original recycling fee of $4 per tire, regardless of size, remains unchanged since the original program’s inception in 1992. Currently, revenue from passenger and light truck tire fees is heavily subsidizing medium truck tires, and there is no fee charged for OTR and “We know there is a need for a tiered system—we need your support to end this cross subsidization,” says Brad Schultz of the Alberta Recycling Management Authority. Tire Stewardship BC farm tires. ARMA’s fees are set by the government. However, while various studies and costs have been established and consumer poll- Tire Stewardship BC Executive Director ing indicates strong support for change, Mike Hennessy reported that the “industry “there is no political appetite” to levy a is behind the wheel” of a program based varied scale of charges as in other prov- on the principal that “everyone pays their inces, says Schultz, who advised the fund- fair share.” As a result, TSBC is “stable and ing no longer exists to process OTR tires. sustainable,” he says. However, Eco fees are not collected on vehicles imported “We still feel positive but we need in- from the U.S., an estimated loss in rev- dustry’s help to lobby our politicians to enue to Canadian agencies of $6,631,176 remedy the cross subsidization that’s (2008). However, said Hennessy, BC will taking place (especially with OTR), as has start to collect fees on these tires as of been addressed in other provinces,” said May 1, 2010. Schultz. Tire Stewardship Manitoba • Fees set based on actual cost of recycling different tire types • Strong potential for Tire Derived Fuel • Significant expansion of processor operations • Rubberized asphalt used to re-pave 800 metres of Portage Avenue • Plans for more drop off points Saskatchewan Scrap Tire Corporation • Non profit, non-government agency • Serves 1,200 retailers • Total of 704,847 tires removed from retail locations in 2009: - 600,338 passenger / light truck - 92,546 medium truck - 10,707 AGR - 1,256 OTR • Fees constantly under review Tire Stewardship BC • Original program established 1990; first program in North America • Wholly industry run agency • Sets own fees: receives 100% of revenue • All stockpiles eliminated • Program fully monitored by Check, Chase & Collect system • Needs to collaborate with other provinces on OTR • Stable and sustainable Alberta Recycling Management Authority • Fee of $4 regardless of tire size unchanged • 90% of revenue comes from passenger tires • Medium truck accounts for 50% of expenses (OTR = 6%) • Provincial government sets fees • Albertans polled, receptive to increases • Program unsustainable without increased revenues “Focus on your business, ...not your insurance” PBL Insurance Limited and The Economical Insurance Group® (TEIG®) have custom-built a comprehensive insurance package to cover the special needs of Tire Dealers. Program Highlights “At PBL, Garage Operations happen to be our specialty! PBL Insurance Limited and TEIG are well known across Ontario for their comprehensive and competitive garage insurance programs. The brokers at PBL are not generalists—we specialize in the garage business. As brokers, we know the tire business and how to protect it. “We recognize that securing your investment properly is important to you. We also recognize that controlling your costs is important, too. We work closely with you to balance coverage and cost realizing that both are critical to you. “We are easy to deal with and we make it a point to deal in person. Give us a try—we can properly cover your garage operations, your property, automobiles, pollution risks, business interruptions, employee tools, and more. “You’ll like the way we personally work with you.” Doug Searle Director of Business Development PBL Insurance Limited 1-888-254-8294 PBL Insurance Limited www.pblinsurance.com Member of the OTDA François Charron [email protected] Safety in the Workplace and Quality of Repairs You Have a Legal Responsibility Did you know that if one of your employees is assigned a task for which he isn’t trained, or if he isn’t aware of the health and safety program in place at your facility, you or your representatives could be charged with criminal negligence? T he same could be true for a car accident involving bodily injuries or death that is found to have been caused by a previous repair done in a rough-and-ready fashion, or without respecting the manufacturer’s procedures and standards. Bill C-45 Bill C-45, enacted as a law in 2004, modifies the Criminal Code to allow for a business to be prosecuted for criminal negligence towards its employees (Article 217.1) or its clients (Article 219). Employer’s obligation Quality of repairs Question: You must also communicate your occu- For its part, article 219 of the Criminal How does this affect your business? pational health and safety plan to your Code stipulates that, “…Everyone is crimi- employees and train them on any poten- nally negligent who, in doing anything, or Answer: tial hazards and on the use of protective in omitting to do anything that it is his duty First, it does affect your responsibility as equipment. In the event you are not ta- to do, shows wanton or reckless disregard an employer with respect to occupatio- king these measures, and an accident for the lives or safety of other persons.” nal health and safety. Second, it affects occurs in your repair shop causing bodily your responsibility as a service provider. injuries and even death, you could be Needless to say that you have the obli- facing sanctions and heavy fines. In other gation, as a shop owner, to ensure that words, if the Workers Compensation every car repaired in your facility is being Article 217.1 of the Criminal Code states Centre concludes that there was negli- repaired in accordance with the stan- that you have the responsibility, as an gence following a serious injury or the dards and requirements of the car manu- employer, to ensure that your workplace death of one of your employees while facturer. It is fairly simple to avoid finding does not represent, for your employees working in your workplace, a police inves- yourself in such a situation: first, contact and the general public, any hazards of tigation will follow, which could lead to the Workers Compensation Centre to ob- bodily injuries or even death; it also charges of criminal negligence*. tain information about the measures you Criminal negligence need to take in order to ensure the safety states that you have the obligation to take “the necessary measures” to ensure In addition, criminal responsibility can and security of your employees; second, their safety. You are bound to know your now be attributed to the owners, ma- make sure all your employees know and obligations under the laws and standards nagers, employees, representatives, or apply the standard repair procedures relating to occupational health and sa- sub-contractors of a business, depending of the car manufacturer. You are in the fety, the potential hazards in your repair on the nature of the offence, as opposed driver’s seat… shop, and the measures undertaken to to the “legal entity” as was the case in circumscribe or eliminate them. the past. * Until now, there have only been three cases leading to accusations. 30 | Tire News | April 2010 | www.autosphere.ca | www.cchst.ca/oshanswers/legisl/billc45.html SIGNATURE FAMILY SIGNATURE SP SPORT SIGNATURE SIGNATURE CS Touring All Season High Performance All Season Crossover Vehicles/SUVs All Season Atlas Tire Wholesale Inc. is committed to delivering value to our clients. Our pricing program on the Dunlop Signature Family delivers a top quality product at a low price. Sample Sizes SP Sport Signature Signature P215/55R17 93V P175/65R14 81T 205/50R17 93V XL 185/65R15 88H 225/50R17 94W 195/65R15 91H 225/45R17 94W XL P185/60R15 84T 235/45R17 97W XL 195/60R15 88H 245/40R17 91W P195/55R15 84V 225/45R18 95W XL 235/65R16 103T 245/45R18 100W XL P205/60R16 91H 225/40R18 92W XL P215/60R16 94V 235/40R18 95W XL 225/60R16 98T 205/55R16 91H Signature CS 215/70R16 100S 215/55R16 93H 225/70R16 103S 205/50R16 87H 225/65R17 102H 225/60R17 98T 235/65R17 104H 225/55R17 97V 215/50R17 93V P235/65R18 104T P235/60R18 102T Additional Sizes Available Atlas Tire + DUNLOP = True Value DUNLOP ORIGINAL EQUIPMENT & RUN-FLAT TIRES Comprehensive inventory NATIONWIDE SERVICE: Competitive shipping. E-mail us for our toll free numbers. B2B WEBSITE www.tiredistribution.com View inventory / place orders 24/7 Atlas Tire Wholesale Inc. YOUR SOURCE FOR DUNLOP TIRES 20 Years of Service to the Trade WEST 6290 SHAWSON DRIVE MISSISSAUGA, ON L5T 1H5 TEL (905) 670-9791 FAX (905) 670-0581 EAST 140 McLEVIN AVE., # 6 & 7 SCARBOROUGH, ON M1B 3V1 TEL (416) 292-8202 FAX (416) 292-8177 TOLL FREE NUMBERS AVAILABLE [email protected] www.tiredistribution.com Jack Kazmierski [email protected] Leader Profile Focus on Quality Like his employer, Oliver Winschiers is keenly focused on delivering top quality. W h i l e s o m e p e o p l e s hy away from pressure and would rather pursue a career where prob- lem solving is not on the daily menu, Oliver Winschiers, general manager of Continental Tire Canada, loves a good challenge. Winschiers began his career in the auto industry in 1998 with Siemens, and when Continental acquired Siemens VDO in 2007, Winschiers became a key contributor to the ongoing success of his new employer. Oliver Winschiers believes educating the client is the key to success. Driven to be the best, Winschiers thrives under pressure. “What fascinates me Currently, Continental employs over want to compete against these compan- about the auto industry is that you al- 134,000 people in 46 countries and ies. That’s not the segment we want to ways have to be the best in technology, boasts sales in excess of $31 billion. be in.” reliability and safety, but under extreme- Winschiers has been a part of this multi- ly competitive circumstances, and that’s national industry leader on both sides of Instead of giving in to price pressures, very challenging,” he admits. the Atlantic, working in Europe, USA, and Winschiers believes educating the client as of July, 2009 here in Canada. is the key to success. “The key is to com- Keenly focused on quality, Winschiers municate value to the consumer,” he says. feels at home as part of the Continental Price wars team. “Being a German company,” he The current business environment, or that of their children in order to save points out, “Continental is always very Winschiers admits, is tough. While raw $50 or $100 on a set of tires, and they strict in terms of quality requirements, material prices have risen, consumers’ need to understand that a quality tire will and the company has a long proven willingness to spend money on new tires cost more because of the research and history.” hasn’t. At first glance, cutting costs in development that has gone into making it. order to compete and increase sales might Value is not about purchasing the cheap- seem like a good idea, but Winschiers est tire—it’s about the development and While most North Americans think of doesn’t see it as a viable, or advisable, technology that goes into the tire to keep Continental as a tire company, in reality, solution. the customer safe.” technologies, including head-up displays, “If you start a price battle, trying to offer a Motivated by challenging situations, and ABS and ESC modules, TPMS, and much cheaper and cheaper tire you have to cut driven to excel and succeed, Winschiers more. “The company was founded in costs in terms of R&D, raw materials, and feels right at home as part of the 1871,” Winschiers adds, “and we have a production. Once you do that, you might Continental family—an organization that strong history developing world-class prod- compromise the quality of the product,” perfectly suits his style and echoes his pri- ucts. Look under the hood of almost any he says. “And that’s not something we orities. “Performance is our passion, and vehicle and you will find Continental prod- want to do. You will always find someone it’s my passion too,” he says. “I am goal- ucts. We make a lot more than just tires.” who can make a tire for less, but we don’t oriented and so is Continental.” Beyond tires “They don’t want to jeopardize their life they make and market many automotive 32 | Tire News | April 2010 | www.autosphere.ca | Shirley Brown [email protected] www.distributionpdg.ca Scrap Tire Recycling Magnum Canada Magnum Recycling USA, a subsidiary of Magnum D’Or Resources, is a leader in green rubber and scrap tire recycling, producing next generation rubber recycling solutions for custom compounds, retread compounds, and much more. Best of all, it has a large facility right here in Canada! M agnum’s Canadian facility is The applications call for finer mesh material, Magog, located in Quebec’s Estrie so most ambient grinding plants have a region and, as it turns out, this number of consecutive grinding steps. is the perfect place because it’s situated on the Canadian-U.S. border. Magnum’s As a company, Magnum also has exclusiv- proprietary “green” technology provides ity to the patent relating to the re-compos- a unique solution to the challenges of ition of rubber powder plus global rights stockpiles of scrap tires and rubber scrap. for processing rubber into a powder with The company has been granted exclusivity a particulate size less than 50 microns, as for North America and future global rights well as a new liquefaction process. These to an array of next generation cost saving patented processes allow Magnum to pro- custom compounds and processes tar- duce high quality materials in industrial geted at a wide spectrum of applications. quantities. Ambient process Recycling solutions We looked at how Magnum processes Joe Glusic, Magnum’s chairman says, these scrap tires into chips and granules “Magnum has positioned itself in the for use in a variety of applications. The global arena by locating a facility in process is called ambient, meaning all Malaysia. This puts us in prime position to size reduction takes place at/near ambi- be the first public company to operate and ent temperatures—no cooling is applied produce turnkey rubber recycling solu- to make the rubber brittle. Before that tions, and maybe actually revolutionize happens, the tires are first processed into the way rubber is recycled and processed 50-mm chips in a preliminary shredder. worldwide. Italy n i e d a M lity! a u q f o Synonym ted! n a w s r to Distribu Then the chips enter a granulator and are reduced to 10-mm while taking out “To stay ahead of the competition is to be most of the steel and fibre at the same the competition. In Quebec we have the time. After the granules emerge, the rest best R&D programs and incentives in North of the steel is removed magnetically while America. That’s why you see a lot of phar- the fibre is removed through a combina- maceutical companies establishing their tion of shaking screens and wind sifters. activities in the eastern townships.” Magnum tells us that there is demand for the 10-mm rubber granules but most www.magnumresources.net/canada 1-888-327-0222 Shirley Brown [email protected] More Than Tires Maintenance Opportunities You own a tire shop… you sell and install tires. Does that mean you don’t provide any other automotive service at your shop? If not, why not? T he vehicle is up on your hoist and motorists are keeping their current vehicle you’re changing the tires. Have you longer. That means it needs service on noticed anything else that needs a routine basis. Your shop could provide to be done on that particular vehicle? Is some of that service and add to your bot- there anything else that you can do to tom line. make a sale or to make your customer happier with your services? Maybe it’s Other items to check time you looked at some other possible If you have a qualified technician or two, opportunities. this is where they get some business other than tires for you. The tech could be You might like to get into other options in checking the brakes—pads and rotors— your shop along with tires. You might want for wear as well as checking out the brake to take a look at the last time the oil was fluid line. This is a big maintenance item changed in the vehicle. The old dirty oil and a big safety feature as well. This could be draining while you’re changing tires. service alone could prevent a serious ac- When the vehicle comes down, put the new cident and is one your customer will cer- oil in and the customer is good to go—and tainly thank you for. you’ve made another sale! You might also like to make the customer even more aware The exhaust system is another main of your service by washing the car before it safety feature—a leaking exhaust is bad leaves the shop, which is always a nice touch. for the vehicle’s occupants as well as Smaller services could also be put into place, emitting noxious fumes into the atmos- such as topping up the windshield washer phere. The technician should be looking fluid and checking the antifreeze. As we said, at this item and making recommenda- small items but they can add up. tions for its repair. Steering and suspen- Technical services You may or may not have a qualified technician in your employ. If you do, there 34 sion are other systems to check out for wear and tear, all while the vehicle is on the hoist. about a captive audience and a way to get new customers! are many other services he could perform Storing tires while the vehicle is in your shop for new It’s also possible that you have the room There are many other possibilities you tires or the seasonal change of tires. to store your customers’ tires from one can add to your list of services, so instead Maybe it’s time to decide whether or not season to the other. That could be a big of just tires, you could be adding main- you want some more maintenance oppor- service… not many people have room to tenance items for your customers’ well tunities on your customers’ vehicles. store their seasonal tires where they live. being. Once the word gets around that One tire dealer that we know of and have you’re “more than just tires,” you could be Because of the way the economy has been written about also stores tires for auto- gaining more repeat customers and likely shaking out over the last year, many, many mobile dealers and their customers. Talk some new ones. | Tire News | April 2010 | www.autosphere.ca | P ZERO P ZERO ASYM. ROSSO DIR. P ZERO NERO M+S P ZERO NERO ALL-SEASON P6 ALL-SEASON P4 ALL-SEASON NEW ECO TIRE SCORPION ZERO ASSIMMETRICO Z SCORPION ZERO ZZ SCORPION STR SCORPION ATR SCORPION VERDE Atlas Tire Wholesale Inc. YOUR SOURCE FOR PIRELLI TIRES 20 Years of Service to the Trade WEST 6290 SHAWSON DRIVE, MISSISSAUGA, ON L5T 1H5 TEL. (905) 670-9791 FAX. (905) 670-0581 EAST 140 McLEVIN AVE., # 6 & 7, SCARBOROUGH, ON M1B 3V1 TEL. (416) 292-8202 FAX. (416) 292-8177 TOLL FREE NUMBERS AVAILABLE [email protected] www.tiredistribution.com Dave Redinger is a mechanic with over 45 years experience. He owns and operates his own shop in the Toronto area. Dave hosts “Dave’s Corner Garage” seen on national television—Sun TV on Sunday mornings. Dave’s Corner Garage deals with automotive issues. Dave Redinger [email protected] Garage Business Up in Smoke If rumours are right and the Drive Clean program is going to change, then perhaps it will change for the better. T here are rumours that the Drive Clean pro- re-think the program. Was Drive Clean necessary? gram (Ontario’s emission testing program) Not really. As older vehicles went out of service, will be undergoing major changes in the com- and technologies improved, the fleet basically ing years. The changes include phasing out of the mandatory dynamometer test and relying on the cleaned itself up. data supplied by the onboard data stream. Here Focus on safety we go again! I always felt this program hurt the financiallychallenged owners who drove these older vehicles. Think back for a moment. Do you remember how Drive Clean is a cash grab. However, while the we were all going to get rich with all the new busi- government focuses solely on emissions, a serious ness emission testing work was going to bring in? concern remains unchallenged—safety. How about the close to $100,000 most shops invested in this equipment? So is all this stuff now In Ontario, a vehicle is only inspected if and when it worthless? Well the hard truth is that we, as an changes hands. In effect you can drive oblivious of industry, were duped. the mechanical condition of your car and not have No return on investment to worry about complying with safety standards. Reality bites! Take into account the 100k invest- Annual testing is the norm in Great Britain. Called ment, the loss of a service bay, the cost of training the MoT (shorthand for Ministry of Transport), and keeping an emissions tech, and it all adds vehicles must meet a minimum safety standard in up to a major disappointment. We never saw the order to be licensed for the road. promised return on investment. I’m not suggesting that we introduce annual test- Over 90% of tested vehicles are passing, and the level of On a personal note, when approached with this ing and scrap the Drive Clean program. What I’m opportunity, our shop declined the offer because, suggesting is we marry the two. Have a mandatory quite frankly, we didn’t see how it would benefit minimum mechanical inspection performed when a our business. The whole thing didn’t make sense, vehicle is emission tested. Just think of the bene- so we opted out. fits to public safety and the industry. However, some shops did step up. They were con- Maybe it’s time for us to tackle the safety stan- vinced that they would get loads of emission work dards issue. We have invested a lot of time and from this program. In the beginning, that was true. energy in emissions testing, so why not put forth But as time passed and the old dirty cars were the same effort to launch a vehicle safety program? emissions-related taken out of service, that “extra” work quickly dried up. Soon over 90% of tested vehicles were passing, The expertise is already out there. We have tens work has dropped and the level of emissions-related work dropped of thousands of professionals in the Canadian steadily. aftermarket that can do the work, and the need for steadily. 36 such a program is clear. The only think missing is The number of vehicles that pass emissions testing the political will to make it happen. It’s up to our continues to rise, prompting the government to legislators to make a move. | Tire News | April 2010 | www.autosphere.ca | Engineered for the real world. OK Tire Bids Farewell to Nelson Gray Senior Vice-president Retiring After 46 Years Jil McIntosh [email protected] After 46 years with OK Tire, Nelson Gray has finally decided to take some time for himself. The Vancouver-based senior vice-president is retiring from the company. “ I started in January of 1964, back when it was called O.K. Rubber Welders,” Gray says. “Originally I was articling to be a chartered accountant, but I didn’t like auditing. One day I was reading the newspaper and there was an ad for an accounting clerk. I replied for the job and got it. It was in the office of the gentleman that started OK Tire in Canada, Art Poyntz. “He had a retread plant and a couple of stores of his own, and there were a few franchises at that time, but not many. We were already delivering retreads to the stores and other customers, and I convinced him to start a wholesale business. From that point on, I just grew that side of the businesses, and we grew his retail observation he’s made over the 35 years Real working knowledge store presence up to the point where he he’s known him. “What you see is what Don Blythe, retired president of OK Tire, had 13 or 14 of its own retail stores.” you get. If you’re straight with him, he’s agrees. “What’s most important with straight with you, which is a very easy Nelson is his negotiating skills with the way to do business. He brought a lot of suppliers. He has a real working know- Gray worked his way up as well, and at professionalism and respectability over ledge of the tires, and what’s required one point was named company president. the years. With Nelson, we always have a by the stores to fill the needs of the cus- “I acted as president for a year and a bit good relationship with our suppliers, and tomers. He’s been the backbone of the until they hired (Greg) Sims,” Gray says. that’s his forte.” company.” was an operational person, not a vision- Baker credits Gray with several major Gray plans to spend some time travelling, ary person like Mr. Sims is. He has a lot deals, including one that brought Kumho first to Hawaii and then to Europe, but of marketing background and has done a to Canada. “Nelson started that right from he also wants to keep busy. “I’m search- tremendous job in getting OK Tire more square one,” Baker says. “In those days, it ing for a volunteer job,” he says. “I’d love front and centre in the retail market.” was a lot different dealing with offshore to get involved with the Cancer Society, companies. Another time, the company Red Cross or Special Olympics—not a ran into trouble about 25 years ago, and job where I have to punch the clock, but Gord Baker, dealer development manager we were in tough times. Nelson put a plan where I can contribute. I’m not one for not for British Columbia, agrees that Gray’s together and the banks bought it, and working.” strength is that he’s a “numbers guy”—an we’ve never looked back.” Working his way up “I was never comfortable with that job. I By the numbers 38 | Tire News | April 2010 | www.autosphere.ca | Congratulations, Nelson Gray, on your retirement! From all your friends at Kumho Tires. 09BFS063 TireNews-8.125x5.125 1/27/09 3:48 PM Page 1 Congratulations Nelson for your many years of support, from your friends at Bridgestone Canada Inc. N O I T C SE L A I C E SP Éric Descarries [email protected] 2010-2011 Winter Tires with the collaboration of Nathalie Plouffe Believe it or not, it’s already time to talk about winter tires for the upcoming season. We, at Tire News, obviously know that it’s not even summer yet—in fact, spring has barely begun! But, as you know, “tire bookings” are just around the corner… For most of Canada, winter 2009-2010 wasn’t as bad as the two previous ones. Granted, some parts of the country went through a “snow hell,” but the better part had a very mild winter. However… who knows what Mother Nature has in store for us next year? Speed ratingSpeed in km/h Unfortunately, consumers can be as unpredictable as Mother Nature herself. 160 Q 170 Some might back off, thinking that next winter will be as mild as this one. R 180 Thankfully, there are others, safety conscientious people, who will look for the S 190 best products tire manufacturers have to offer. T 200 But, because of Mother Nature’s shifty ways, being well prepared is never a bad decision. Consequently, here is a rundown on what most major manufacturers have to offer for the upcoming cold season. You can tell your customers that you are ready! U H V W BFGoodrich Bridgestone and slush. The American brand BFGoodrich—a member of Bridgestone’s star tire, the now legendary WS - 70 w i l l b e the Michelin family—is back in 2010-2011 Blizzak, has climbed another notch to be- available in 35 T with a very popular product, the Winter come the WS-70. It now includes a proprie- speed rated 15- Slalom, now with the KSI (Key Snow & Ice) tary NanoPro-Tech rubber compound for to 18-inch sizes in moniker. BFG offers a large array of pro- snow and ice, improved water drainage with the 70 to 45 as- ducts at a very reasonable price in 36 sizes. wider air bubble channels compared to the pect ratios in July. It now features the ETEC System (Equal WS-60, new 3D sipes for improved ice and Please note that Tension Containment), which will assure a snow performance with improved block stif- the WS-60 will still maximum contact of its footprint on the fness, and four main grooves for drainage remain available in 19 210 240 270 Blizzak LM-60 popular sizes. ground, at no matter what speed. This tire is Blizzak WS-70 available for 14- to 17-inch wheels in the 75 Bridgestone will also offer the Blizzak DM-V1 to 50 series with an S speed rating. winter tire for light trucks and SUVs in 35 sizes for 15- to 22-inch wheels, all with an R speed rating and Multi-cell and NanoPro Tech rubber technologies. Bridgestone is also bringing back the Blizzak LM-60 performance tire for sporty vehicles and it will be available in 34 sizes for 17- to 20-inch wheels. All LM-60 tires have an H speed rating. Continental German tire manufacturer Continental is Winter Slalom KSI 40 | Tire News | April 2010 | www.autosphere.ca | Blizzak DM-V1 now well established in North America. It also uses some of its well-known technologies for its winter tires, including the all-new THE RIGHT TIRE CHANGES EVERYTHING. Introducing a special winter compound for greater safety. For Light Truck and Full Size Van owners, including fleet operators, MICHELIN® LTXTM WINTER tire offers the familiar benefits of the LTXTM, yet it’s tailored to the demands of winter. And that means that this commercial Light Truck tire provides excellent traction and grip through snow, ice, slush, dry and wet weather conditions for safe driving winter after winter. See how the right tire changes everything at michelinman.ca. Copyright © 2010 Michelin North America, Inc. All rights reserved. The "Michelin Man" is a registered trademark licensed by Michelin North America, Inc. N O I T C SE L A I C E SP 2010-2011 Winter Tires Dunlop Weather-Master S/T2 ExtremeWinterContact holes and the stud size is moulded into the sidewall for easy reference. ExtremeWinterContact. Graspic DS-3 This high performance tire is available in The Weather-Master WSC is a completely more than 40 sizes for just about every light new Cooper winter tire with directional This is the Dunlop Graspic DS-3’s second vehicle on the market for wheels from 13 to design and high silica tread compound; it is season. This popular tire features a pre- 17 inches, including light trucks in the 2500 studdable. The tire was developed for SUVs, mium silica-based glass fibre tread that category. Speed ratings include Q and T. CUVs, and light pick-up trucks but it still fits helps the tread remain soft at lower tempe- many passenger car applications. Micro- ratures and Miura-shaped siping (tri-dimen- In addition, Continental is now offering gauge sipes offer better biting edges for sional) that enhance tread block stiffness a new specific tire within its large array traction in the snow; as for ice, there are 12 to help better steering feel and even tread of tires, the ContiWinterContact TS830P, rows of studs for 132 (optional) studs. There wear. The Dunlop Graspic DS-3 is available which features control are also eight half-worn indicators. This in 35 sizes for 13- to 18- under extreme bra- new Cooper product will be offered in ten T inch wheels king manoeuvres. It speed rated sizes for 16- to 18-inch wheels. is recognizable by its Finally, the well-known Discoverer M+S Japanese tire in the tread pattern with its patented “snow groove” design tech- manufacturer centre, combined nology with biting edges for excellent snow Falken Tires took with a high num- and ice traction will be back. The Discoverer the world by sur- ber of sipes. The M+S is being offered in 14 to 20-inch SUV prise last year TS830P is offered sizes and 15- to 18-inch truck sizes. by introducing in 15 sizes for 16with H and V speed ratings in the 55 to 45 Eurowinter HS439 its first ever winter and 17-inch wheels ContiWinterContact TS830P Falken high block rigidity tire, the Eurowinter Discoverer M+S ratios. HS439. Mostly specialized in making custom wheels, Falken has been pretty busy developing its own line of passenger tires. The Eurowinter HS439 is a directional tire Cooper with large grooves in its silica compound American tire manufacturer Cooper is back treadwear. Available in close to 40 sizes, in 2010-2011 with three major products: the Eurowinter is offered for 13- to 19-inch the Weather-Master S/T , the Weather- wheels. 2 Master WSC, and the Discoverer M+S. The Weather-Master S/T2 is Cooper’s premium In addition, Falken recently introduced studdable winter passenger tire available a specific tire for light trucks and SUVs, in an extensive size coverage in a broad the WildPeak A/T, assortment of 80 to 45 series. The 80, an all-season, all- 75, and 70 are S speed rated, while the purpose tire with 65 to 45 series are T speed rated. The a symmetric five- Weather-Master S/T has new stud pinholes rib pattern and 2 rigid block tread for better retention. There are even more Weather-Master WSC 42 | Tire News | April 2010 | www.autosphere.ca | WildPeak A/T N O I T C SE L A I C E SP 2010-2011 Winter Tires i*Pike Rw11 design. Though intended for off-road use, it Ultra Grip Ice WRT, which is aimed at light a stone ejection can also be suggested to light truck owners trucks and SUVs including 250-2500 series design. In their including LT metric sizes with choices of 15- pick-ups. It will be available in 16 popular P-Metric form, to 20-inch wheel diameters. sizes for 16- to 18-inch wheels, including six they are available LT sizes with E load range indexes. for 16- to 20-inch General Tire Since the introduction of its Altimax Arctic wheels in the 70 to Hankook 55 series, all with a T speed rating, while the line of tires, General Tire has created a Korean tire manufac- unique place in the winter tire segment for turer Hankook has itself. Last year, General Tire, a subsidiary long been reco- 15- to 20-inch sizes in the 85 to 65 aspect of Continental Tire, introduced many more gnized for its ratios with the first two sizes in the C load sizes in its catalogue. Using a unique Quad- great winter tech technology, this winter tire assures tires. Among its great handling and traction on snow and star products Infinity ice covered surfaces. The Altimax Arctic are the Icebear Infinity Tyres is new to our market. This has directional pattern with centre sta- W300, the stud- company belongs to the Al Dobowi Group bility rib and all-weather natural rubber dable Winter in Dubai and has its tires made by Shandon and silica tread compound. LT-Metric series include index while the rest have an E load index. i*Pike, and the Linglong in China. It offers many types of truck oriented tires including passenger, light truck, bus available in more than i*Pike Rw11. The and truck, OTR, agricultural, and industrial 50 sizes for 13- to 17- W300 is a studless win- tires including solid tires. Its newest winter inch wheels including ter high performance tire with asymmetrical tire is the INF-049 Winter, a product that quite a few LT light pattern design with multiple thin sipes and already has good reviews in Europe. This truck sizes. All have a outer longitudinal rib blocks for better year, it is available in 26 sizes with S, T, and Q speed rating. breaking and cornering. It will be available H speed ratings to fit a wide array of popu- in some 55 sizes for 15- to 18-inch wheels lar cars. The INF-049 has an asymmetric in the 65 to 35 aspect ratios with H, T, design and, according to the manufacturer, and V speed ratings. The Winter i*Pike is it is intended to offer excellent traction in Hankook’s studdable winter performance all weather conditions while still running tire and it is recognizable by its V-shaped smooth and quiet. All INF-049s contain tread design. Offered in S and T speed silica based tread compound for what the ratings, this tire is available in 56 sizes for manufacturer calls IGP, Infinite Gripping 13- to 18-inch wheels. Performance. It is offered at an affordable The Altimax Arctic is Altimax Arctic Goodyear Ultra Grip Ice WRT Icebear W300 price. Finally, Hankook’s i*Pike Rw11 has all-new specifications. Available in Q and T speed ratings, this tire is specifically designed for SUVs and light trucks. Larger than the existing product, the newer Rw11 is offered in 37 sizes out 44 American tire manufacturer, Goodyear is of which 25 are well known in the winter tire segment—it P-Metric and 12 has served North American customers for are LT-Metric, decades. One of its best known brands of which winter tires still is the Ultra Grip family of n o n - ex i s t e n t tires and for the upcoming season, it will b e fo re. T h ey offer a new winter tire for light trucks, the eve n i n c l u d e | Tire News | April 2010 | www.autosphere.ca | were Winter i*Pike INF-049 Winter Pay less Get more Links to distributors Links to clients Free technical support Free updates No contract I’ZEN KW23 I’ZEN WIS KW19 Kumho and ice braking. It will be available in 37 Korean tire manufacturer Kumho has sizes for 15- to 19-inch wheels. quite a few new interesting products for the upcoming winter season. Among them In addition, Kumho still markets its succes- is a new I’ZEN KW23 winter tire, which is sful I’ZEN WIS KW19 winter tire. This tradi- easily recognizable by its lateral groove tional passenger car tire features optimized design for self cleaning and improved lateral grooves for better self cleaning and snow driving. Its stud pinholes are ran- snow driving, and random stud holes for a domly placed in order to reduce noise. quieter ride. The I’ZEN KW19 is available in The I’ZEN KW23 will be available in 36 33 sizes for 14- to 18-inch wheels. sizes for 13- to 17-inch wheels with Q, T, H, and V speed ratings. The same tire is Marangoni also available as a run-flat in 13 sizes for Italian manufac- 16- to 18-inch wheels. turer Marangoni Discover why it’s Canada’s repair and tire shops # 1 choice! is bringing back The other new product by Kumho is the its I’ZEN KW27, a SUV tire with an aggressive again for the asymmetric pattern. Designed for winter upcoming cold use, this tire offers wide lateral grooves for season. Among snow traction and multiple sipes for snow them are consu- classics mer favourites, the 4-ICE and the Meteo Grip 4-ICE E+. The 4-ICE features the SPE (Solid Particules Encapsulation) technology to help in winter driving. Its blocks include the dovetail siping system with 25% more sipes for better performance on snow and ice. Bloc sequences and stud positioning are random, for a quieter ride. The Meteo Grip E+ also includes the SPE technology and a directional To install your free trial software, call us at: 1-800-268-4044 or 1-450-963-8940 tread design with randomly plaI’ZEN KW27 ced pin holes. The E in its name W W W . V L C O M . C O M N O I T C SE L A I C E SP 2010-2011 Winter Tires Latitude X-Ice Xi2 Meteo Grip E+ indicates that it is en- and pumping at T and H speed vironmentally-frien- technology ratings. dly and helps reduce gives it stabi- fuel consumption. lity in winter driving. Add to that Michelin’s Comfort Control for S-600 Nankang also offers the S-600, a tire with a more traditional aggres- sive winter tread pattern but with variable Michelin a smooth, quiet, vibration- pitch tread geometry to keep it quiet. Also French manufacturer Michelin has always free ride. very reasonably priced, this tire is available in 14- and 15-inch sizes with 70 to 60 as- been a big player in the winter tire segment, so it should come as no surprise that it is Finally, Michelin reports that it now offers a pect ratios with T and H speed back for the 2010-2011 with both well- new winter tire for larger pick-up trucks and ratings. known products and many new models. vans, the Michelin LTX Winter. It includes Michelin is bringing back its X-Ice Xi2, which many of Michelin’s advanced technologies Nexen (Roadstone) is available in a wide array of sizes for 14- to but mostly new dynamic 3-D Active Sipes N exe n i s a n o t h e r that feature more than 1,000 grip- South Korean tire ping edges, a maximized contact manufacturer that is patch, and the manufacturer’s slowly making its way 19-inch wheels in the 65 to 45 aspect ratios. MaxTouch Construction. In addition, Michelin is very aware that many consumers onto the Canadian market. For the up- are choosing crossover SUVs Nankang that can be equipped with Nankang is a Taiwanese three products to offer: bigger wheels and tires. For tire manufacturer that the all new Winguard them and most SUV and light offers advanced winter Sport, the Euro win, and the truck owners, the manufac- tires to the Canadian Winguard SUV. turer is offering more sizes market for the 2010- coming winter, it has Winguard Sport for its popular Latitude X-Ice 2011 season, the SV-1 The V-speed rated Winguard Sport features Xi2 truck tire. Now available in and the SW-5. Showing a rounded shoulders, fine siping, and multi sophisticated tread design, angle tread blocks that allow it to bend a compound and construction, high degree of dry surface performance SV-1 nine sizes (seven of them made in Michelin’s Nova Scotia plant), this tire will provide, according to its they are offered at very reasona- stability with plenty of traction on snow and manufacturer, powerful grip under accelera- ble prices in a wide range of sizes for 14- to ice. Designed for performance coupes and tion and braking, and its 3D sipes’ locking 18-inch wheels in the 65 to 40 aspect ratios sedans, it is available for 16-, 17-, and 18inch wheels in the 55 to 40 aspect ratios. The Euro win is like the Winguard Sport’s little brother, delivering a mix of performance KW27 LTXI’ZEN Winter X-Ice Xi2 SW-5 Euro win 46 | Tire News | April 2010 | www.autosphere.ca | Winguard SUV TIRES SAFETY - PERFORMANCE - RELIABILITY - VALUE Add Durability and Reliability to your work force. Goodride Tires - Your Partner on the Road. CR960 Abrasion Performance Visit us and learn more at: CR976 Abrasion Resistant Tread www.GOODRIDETIRE.com CM980 Special Tread Compound N O I T C SE L A I C E SP 2010-2011 Winter Tires Winter Icecontrol Observe Garit KX and handling on dry roads and grip when that meets featuring Microbit the weather turns bad. It is available for t h e 2 01 2 Technology with 13- to 16-inch wheels in the 70 to 55 as- European ground walnut pect ratios in T and H speed ratings. It’s the Union regu- shells combined kind of tire that will fit sporty compact and l a t i o n s. I t to the tread com- midsized sedans. will be reco- pound. It is availa- g n i za b l e by ble in 55 sizes The Winguard SUV is very easy to descri- its new tread for 13- to 20-inch be—it’s the Winguard for light trucks, SUVs, design featu- and crossover SUVs. It is available for 15- to ring semi block ar- 18-inch wheels in the 55 to 40 aspect ratios rows, different shape of zig-zag siping and T, H, and V speed ratings. and the addition of thinner sipes. The Toyo’s other star tire is the Observe Garit square shoulders are made to improve KX, an H speed rated unidirectional winter the contact area. It also features an all- performance tire for luxury and sports cars Winter has never frightened new Silica 7 compound, improved rolling that also includes Microbit Technology. This Finnish manufacturer resistance, Aromatic tire is available in 25 sizes for 15- to 19-inch Nokian; its engineers Oil Free construc- wheels in the 55 to 40 aspect ratios. are always looking for tion, and noise a better solution for reduction. Nokian Uniroyal belongs to the Michelin family and there is a Nokian Toyo Hakkapeliitta 7 new Japanese ma- tion of winter tires, the generation tire that nufacturer Toyo studdable Tiger Paw has shyly showed is preparing for Ice & Snow II that up on some select yet another big features a state of European markets, winter season in the art polymer 2010-2011, as it technology that is introducing a new keeps its mole- America for the light truck winter tire, the Open Country cular grip and 2 010 - 2 011 s e a s o n … WLT1. Like many tire manufacturers, Toyo compound flexi- at least not before some is aware that light trucks, including light bility. It also fea- adjustments are made for our market’s commercial vehicles, also need appropriate tures a Durashield needs. Consequently, Nokian’s famous winter tires. The 10-ply WLT1 is available construction for a Hakkapeliitta 5 will remain the most im- in some 15 sizes for 16- to 20-inch wheels quieter ride and mul- portant product the Finnish manufacturer with an E load range. tiple deep sipes to help this product won’t make it to North Hakkapeliitta 5 it announces a new genera- will offer in Canada in its regular or studded Tiger Paw Ice & Snow II road grip. Uniroyal’s engineers designed a version. For light truck owners, Nokian also In addition, Toyo is bringing back some of treadwear optimised by computer to reduce has the Hakka LT available with C, D and E the best winter tires on the market, inclu- the growling sound of the tire. load index. Pirelli 48 50 aspect ratios. Uniroyal Open Country WLT1 more grip. While wheels in the 70 to ding the very popular Observe G-02 Vredestein plus, a passen- Dutch tire maker Vredestein has great win- Though it already has many great winter ger tire desi- ter products to offer, such as the Icetrac, tires in its catalogue, Italian manufacturer gned for se- the Snowtrac 2 and 3, and the Wintrac Pirelli is introducing yet another new tire, vere winter Xtreme and 4Xtreme, all designed by Italian the Winter Icecontrol. Available in 28 sizes conditions artist Giugiaro. Add to that the most recent for 14- to 17-inch wheels, all with a W speed for most Arctrac offered for passenger cars and its rating, the new Icecontrol is a completely cars and light truck equivalent, the Arctrac SUV. The new product, starting with an all-new casing light trucks Arctrac shows angular 3D shoulders with | Tire News | April 2010 | www.autosphere.ca | Observe G-02 plus FOR DRIVERS WHO WANT TO GET THE MOST OUT OF THEIR CARS ‘ IT S BRIDGESTONE Potenza OR NOTHING. RE050 G019 Grid RE92 RE760 Sport Turanza Insignia EL42 Dueler EL400 SE200 H/T (D684II) H/T (687) H/T 470 H/L Alenza H/L 400 H/P Sport Atlas Tire Wholesale Inc. YOUR SOURCE FOR BRIDGESTONE TIRES 20 Years of Service to the Trade WEST 6290 SHAWSON DRIVE MISSISSAUGA, ON L5T 1H5 TEL (905) 670-9791 FAX (905) 670-0581 EAST 140 McLEVIN AVE., # 6 & 7 SCARBOROUGH, ON M1B 3V1 TEL (416) 292-8202 FAX (416) 292-8177 TOLLL FREE NUMBERS AVAILABLE [email protected] www.tiredistribution.com N O I T C SE L A I C E SP Arctrac 2010-2011 Winter Tires the completely asymmetric design of its treadwear while the SW602 will show a directional tread design with swooping stepped inner surface of its water channels. The SW601 will share grooves for ad- some of its sizes with the Goodride brand ditional diagonal and will be available in 16 sizes for 14- to grip and stability 17-inch wheels in the 65 to 45 aspect ra- in snow. It comes tios while the SW602 will come in 14 sizes with intelligent stud for 13- to 17-inch wheels in the 70 to 45 distribution (yes, it’s a aspect ratios with T and H speed ratings. studdable tire). The Arctrac is available for 13- to 17-inch wheels in the 70 to 45 aspect W.drive Yokohama ratios, all with Q- and T-speed ratings. In its truck version, the Arctrac SUV comes in W.drive. The IG20 uses two technologies eight sizes for 16- to 18-inch wheels in the to eliminate water, shelled microbubble 70 to 55 aspect ratios. All have a T speed to absorb micro amounts of water on the rating. ice surface, and absorptive carbon flakes that even absorb water. This well-known product is available in more than 50 sizes for 13- to 18-inch wheels in the 80 to 40 aspect ratios. In addition, for light trucks Yokohama offers its Geolandar I/T G072 that includes the same features as the IG20 mentioIG20 ned above. Add to that directional tread design and V-reverse shaped blocks for better wet traction. It comes in 36 sizes for 15- to 20-inch wheels including a few Ja p a n e s e m a n u fa c t u re r Yo ko h a m a Snowtrac 3 Wintrac Xtreme Westlake LT models with a C load index. has three winter tires in its cata logue for the 2010-2011 season: the Finally, the third model offered by IG20, the Geolandar I/T G072 and the Yokohama is the W.drive, a high-performance model with a new compound that adapts to a wide range of temperatures. Polyhedral 3D sipes help maintain block stiffness while the asymmetric design helps high performance in dry, wet, and snowy conditions. The W.drive comes in 12 sizes—eight reinforced models for 16- and 17-inch wheels in the 55 and 50 SW602 aspect ratios and four for 18-inch wheels in the 50 to 40 ratios. All W.drive tires have a V speed rating. Westlake is an increasingly popular brand from China and with time, it shows that Chinese manufacturers are stepping up their quality and performance. Westlake tires will be marketed as SW601 and SW602 models. The SW601 will be recognizable by 50 | Tire News | April 2010 | www.autosphere.ca | Geolandar I/T G072 Be part of the news! Send us your: • events • new products • press releases • nominations and appointments • information about your industry [email protected] CHALLENGE S Station Creek South Course 182 yard par 3 Challenges are faced everyday by those affected with muscular dystrophy. Since 1954, Muscular Dystrophy Canada has been committed to improving the quality of life for the tens of thousands of Canadians with neuromuscular disorders and funds leading research for the discovery of therapies and cures. Since 1973, SHAD’s R&R has supported these efforts by donating over $3.5M to Muscular Dystrophy Canada. Now entering its 37th year, the automotive aftermarket continues to fulfill founder Fred Shaddick’s original mission of “For the Kids”. June 10th, 10:00am shotgun start Lloydtown/ Aurora Sideroad Warden Ave. 4 Hwy 40 Yonge Street Bathurst Street Woodbine Ave. Aurora Sideroad Wellington Street Dufferin Street 17th Sideroad Hwy 400 NEW 2010 VENUE Station Creek Golf & Country Club Stouffville, ON St. John’s Sideroad Bloomington Sideroad King Street N W E S Stouffville Sideroad If you would like to become a sponsor of or make a donation to SHAD’s R&R “For the Kids”, please contact one of our board members directly. Shad’s Board of Directors: Chairman: John Vanstone – [email protected] Directors: Brad Shaddick – [email protected] Bill Blair – [email protected] Ken Coulter – [email protected] Ray Osika – [email protected] Mike Holland – [email protected] Luc Champagne – [email protected] This ad space generously donated by the publisher. Industry News Advertisers Pirelli Shows Its P Zero Corsa Tire System at the Geneva Auto Show Pirelli Tyre S.p.A. unveiled a new ultra-high performance P Zero Corsa System at the Geneva Auto Show in Switzerland, a concept that adds technology to Italian supercar manufacturer Automobili Lamborghini S.p.A. The P Zero Corsa was designed for the all-new Lamborghini Gallardo LP 570-4 Superleggera with 235/35ZR19 and 295/30ZR19 sizes unique to the Gallardo Superleggera. Among this tire’s characteristics are compounds and solutions that decrease rolling resistance. They also have front directional tread design with asymmetric rear design that decreases possibility to hydroplaning. The new tires feature designs and materials derived from Pirelli’s motorsports program. Yokohama’s Upgraded Orange Oil-Infused Race Tire Yokohama Tire introduced its upgraded environmentally-sensitive ADVAN ENV-R2 racing tire in Sebring, Florida. The orange oil-infused racing slicks utilize sustainable resources—orange oil and natural rubber to help cut petroleum use during manufacturing. Normal racing tires contain little or no natural materials. The ENV-R1 increased the renewable, natural content to 15%. The ENVR2, the official spec tire of the Patrón and ALMS GT3 Challenge Class races, increases it to 20%. Yokohama’s orange oil technology is part of the company’s overall global environmental strategy. The proprietary technology, which combines orange oil with natural rubber to form a new compound called “Super Nano-Power Rubber,” is used in race tires and the dB Super E-spec, an everyday passenger car tire. Dunlop and Bridgestone Tires for the New Toyota Sienna Toyota is introducing a totally new 2011 Sienna minivan. Though its main line-up will include regular tires, the Japanese manufacturer will also market a sportier version of its van, the SE, which will use bigger Dunlop SP Sport 7000 235/50R19 performance all-season tires. In addition, the AWD (all-wheel drive) LE and Limited versions of the same vehicle will come from the manufacturer with Bridgestone Turanza EL-400 RTF run flat tires in 235/55R18. The new Sienna is already on sale in Canada and the U.S. AIA Canada www.aiacanada.com 23 Atlas Tire Wholesale www.atlastire.com autosphere.ca www.autosphere.ca Bridgestone www.bridgestone-firestone.ca 7, 39 Continental www.continentaltire.ca 2 Distribution PDG www.distributionpdg.ca 33 Duret & Landry www.duretlandry.com 56 Falken www.falkentire.com 11 Fastco www.fastco.ca Goodride Tires www.goodridetire.com 31, 35, 49 51 27, 43 47 TIRES SAFETY - PERFORMANCE - RELIABILITY - VALUE Add Durability and Reliability to your work force. Goodride Tires - Your Partner on the Road. Hankook www.hankooktire.ca Kumho www.kumhotire.ca 55 CR960 13, 39 Visit us and learn more at: Michelin www.michelin.ca 41 OK Tire www.oktire.com 9 PBL Insurance www.pblinsurance.com 29 Pirelli www.pirelli.ca 25 Rubber Association of Canada www.betiresmart.ca CR976 Abrasion Performance CM980 Abrasion Resistant Tread Special Tread Compound www.GOODRIDETIRE.com 14-16 Shad’s R&R 52 Solideal Canada www.solideal.ca 21 Toyo www.toyotires.ca 37 VL Communications www.vlcom.com 45 Yokohama www.yokohamatire.ca 5 Westlake Tires www.westlaketire.com 17 TIRES While you focus on the task at hand, let durability and reliability work for you when you need it most. WestLake Tires - For all your Journeys All Steel Truck & Bus Radials | www.autosphere.ca | April 2010 | Tire News | 53 CR960 CM980 CM973 CR976 CM998 CM958 CM938 CM922 CM925 CM957 CM961 CM913 CM997 CR966 CM912 Bias Truck Tyres CL991 CR992 CL939 CR918 CR936 CR940 CR942 CRCM920 CM937 Jack Kazmierski [email protected] Business Matters The tire business has changed dramatically over the past 30 years, but not all shops have kept up pace. Stuck in the ’80s I f you’ve been in the tire business long more) then shouldn’t the price the custom- that needs to be asked is, “Do you really enough, you likely remember what er pays to have his tires installed and bal- want to compete to win the business of life was like in 1980. For starters, anced have gone up as well? But in many customers who can’t or won’t pay for a tires were a lot smaller. It’s almost hard to cases, it hasn’t. And that’s something that quality job?” believe that we were all driving on tires as needs to be addressed. In every market there are consumers who small as 12 or 15 inches. Today’s tires are more sophisticated than shop on price. There’s nothing wrong with If you think really hard, you might even anything we had 30 years ago. Not only that, except that these consumers will remember paying a mere $1,500 or so are the tire compounds different, but to- never be loyal to you. They will never re- for the equipment needed to change day’s tires come with fancy TPMS systems, turn for repeat business because all they and balance these tires. And how much are sold in increasingly larger sizes, come are interested in is the lowest price. were most shops charging for these in run-flat versions, are offered in ultra- services? Probably in the $6 per tire low-profile configurations with expensive They don’t care about the fact that you range. rims, and so on. It takes more time and take pride in your work and that you skill—as well as more sophisticated equip- want to do a quality job. Nor are they Fast-forward 30 years and tire sizes have ment—to work with today’s tires, than it concerned with how much time and swollen to 18, 19, 20, or even more did 30 years ago. money you have spent on training, or inches, and the price of equipment has Bargain tire service entry for a wheel balancer or tire changer If so much has changed during the past quality equipment operated by quality is nowhere near the $1,500 you would 30 years, why are some shops still stuck in personnel. have paid 30 years ago. Today’s fancy the ’80s with respect to what they charge equipment will set you back as much their customers? It’s not uncommon to If you want to attract an uninformed clien- as $25,000 or more, depending on the find ads announcing bargain-basement tele who is unwilling to pay a fair price and brand, and the number of bells and whis- pricing not much higher than the $6 per will likely never buy from you again unless tles you order. tire consumers were paying way back in you consistently undercut the competi- the Miami Vice days. tion, then by all means continue to give Do the math 54 the fact that you need to charge a fair grown exponentially. Today, the price of price in order to provide quality work on away your services at 1980 prices. But if Now, hold on just a moment. Let’s do the “But if I ask for more money then the cus- you would like to succeed and prosper to math here quickly. If the price of equip- tomer will go elsewhere,” some will say. see another 30 years, then you’re going to ment has gone up at least 10-fold (if not Although that might be true, the question need to rethink your strategy. | Tire News | April 2010 | www.autosphere.ca | Hankook Tire Canada Corp. : 30 Resolution Drive, Brampton, ON, L6W 0A3 1-800-843-7709 Experience CORGHI’S technology. ASK FOR A DEMONSTRATION, IT WILL CONVINCE YOU. TO SCHEDULE OUR DEMO TRUCK, CONTACT OUR ONTARIO SALES MANAGER: THIERRY LEFEBVRE EM7440 A9824TI-DV-1000 ARTIGLIO 50 • Sales • Service • Leasing/Purchasing • Financing available Are you ready for your summer tire sprint? For information : 416-902-5663 www.corghiontario.com Ontario