We`re working hard to make things easy

InTouch
June 2013
We’re working hard to
make things easy
Whether you’re
getting to grips
with technology,
checking to see
what you’ve
used, setting up
broadband or
simply paying your
bill, our aim is to
make things as easy
as possible.
tips
straight to your inbox
Everything’s easy
Tech in a Sec is a great way to learn how to make
the most of your technology. Our ‘how to’ videos are
all online, but you can get the latest straight to your
inbox. Just sign up at telecom.co.nz/emailsignup to
get tech tips, special deals and more.
MyTelecom is our new place to look after your
Telecom account online. Its intuitive new design
means you can see everything you need at-a-glance.
And the simple new login process means you can
log in with your email address to check your calls,
track your data, view your bills and more.
Sign up today a
telecom.co.nz/emailsignup
Sign up now at telecom.co.nz/mytelecom
Look out for your
new look bill
Help is on hand
with Broadband
In the next few months, you’ll get your first
new-look Telecom bill. It will still have all the
information you need, but it’s designed to be
simpler, smarter and much easier to read.
Telecom Broadband Assist is a free tool you can
download to your PC to help set up Telecom
broadband and sort out common connection or email
problems. If you’re still stuck, you can call our team at
any time and they’ll use Broadband Assist to remotely
access your computer and get things sorted for you.
Read more at telecom.co.nz/newbill
Read more at telecom.co.nz/bbassist
Giving back – one day at a time
Our team are big fans of volunteering.
Everyone at Telecom has one paid volunteer
day each year. How they use it, is up to them.
In the last year, our team have helped with
beach clean-ups, created public walkways
for nature reserves, organised knit-a-thons
and more.
So if you know a school, charity or
community group that needs some help, go
to telecomfoundation.org.nz to let us know
what you need and we’ll see what we can do.
What can you do with mobile data?
If you have a mobile phone, chances are your plan gives you mobile data.
But lots of people ask questions about how they can use it. So here are
some easy answers.
Tips on making the most of mobile data
You can do almost anything online with your mobile. The amount of data
you use depends on what you’re doing. Some things, like checking email
and web browsing, only use a little data, while others, like music and video,
use more. That’s why many people save mobile data by connecting their
mobiles to their home broadband using WiFi. Watch the video to find out
how at telecom.co.nz/connectingwifi
How to keep track of your mobile data?
If you have a Telecom mobile, you can go to m.telecom.co.nz/yt from your
mobile for free to find out how much you’ve used. Also look out for a text
alert when you’re close to your monthly limit. For another how-to video,
see telecom.co.nz/predictingdata
Want to know more?
Read more at telecom.co.nz/mobiledataguide or go to techinasec.co.nz
for more useful videos.
Be in the
draw to
win
The Z10 is packed with great features – like the unique TimeShift camera which is
perfect for capturing large groups, especially children who may have trouble sitting
still! TimeShift takes a rapid series of images and lets you isolate the faces, which you
can “fast forward” or “rewind” to find the best facial expressions.
Be one of the first in New Zealand to own one. Just go to telecom.co.nz/intouch
before 10 July and tell us, what fruit is this mobile named after?
TPM4897_06/13
The exceptional new Blackberry Z10!