Louisiana Agent
Transcription
Louisiana Agent
Independent Insurance Agents & Brokers of Louisiana May 2014 Louisiana Agent AAA Insurance Company Withdraws from Independent Agent Channel AAA Insurance Company recently notified its independent agents that it would be terminating relationships with independent agents and returning to their roots as a direct / exclusive distribution system. For years, AAA was a direct / exclusive writer of insurance primarily west of the Mississippi River. When the company decided to go nationwide, they decided that the fastest way to become a national insurer was to utilize established independent agents. A year or two ago, AAA withdrew from the homeowners market in Louisiana, citing poor loss ratios and underpricing. The company continued to write automobile insurance for their independent agents until their recent announcement. A number of IIABL members who represent AAA Insurance Company contacted IIABL to see what if anything could be done to prevent the termination, provide more time to replace business, or otherwise protect these AAA policyholders and agents. IIABL immediately contacted Insurance Commissioner Jim Donelon to See AAA Insurance page 2 Just Among Us Girls I was in Baton Rouge recently for a meeting with one of our board committees. I used the meeting as an excuse to take the staff of the IIABL office to lunch. This is something I have wanted to do for the past few months but calendars and schedules conspired against me. At any rate, I had the pleasure of going to lunch with staff members Francine Berendson, Karen Kuylen, Jamie Newchurch, Rhonda Martinez and Kim Jackson. Unfortunately Lisa Young- Crooks was not able to join us as she was proudly attending her daughter’s graduation at which she received her master’s degree in Medicine – (congrats Lisa). We talked about a lot of things over our lunch – some of it business, some of it not – and had a great time. I came away from that hour and half incredibly impressed with our “team”. My first impression is that these folks genuinely like each other both personally and See Just Among Us Girls page 3 Inside this issue: AAA Insurance Company Withdraws... 1-2 Just Among Us Girls 1-3 Ask Mike: Subject: : “House sharing” and “car sharing”: Is it “sharing” or is it “renting” – and is it covered? 4-36 Reagan Consulting: Agent/Broker Organic Growth Levels Out in Q1 2014 8-9 Commissioner’s Corner: 10-12 Walmart Selling Insurance 17-22 IIABL 2014 CONVENTION 29-30 1 AAA Insurance Co. Withdraws from Independent Agent Channel—from page 1 see what could be done. Commissioner Donelon quickly arranged a conference call which included IIABL CEO Jeff Albright and executives and attorneys from AAA Insurance. Commissioner Donelon explained to AAA that although there was no statutory authority to allow him to stop AAA from withdrawing from their independent agents, he would appreciate any help AAA could provide those agents. Jeff Albright urged AAA to delay their nonrenewal schedule to allow agents more time to replace the AAA policies with other insurers. As a result of the efforts of Commissioner Donelon and IIABL, AAA agreed to delay the nonrenewal process until January 1, 2015. The other concern that agents expressed to IIABL was the potential that AAA Insurance may try to solicit their agency business direct. In 1999, IIABL lobbied the legislature to pass R.S. 22:23 Agent Exclusive Use of Expirations. This important statute protects independent agents and prohibits insurance companies and brokers from soliciting agent business directly. How Project CAP Can Help Consumers Find Your Agency If you were unable to attend the webinar earlier this month you may view the recorded webinar by clicking here. Learn how Louisiana Trusted Choice agencies can improve their visibility to consumers at TrustedChoice.com and through their own digital marketing efforts. 2 Just Among US Girls—————————————————————from page 1 professionally. There is a strong sense of humor mixed with a strong sense of purpose and pride. There was clearly a mutual respect around the table. When we were just shooting the breeze you could just tell. They laughed with each other, complimented each other, and the sense that I got was that they shared the same values. There were even some of those “what happens at Ruffino’s stays at Ruffino’s” comments as we confided in each other. agents in attendance. What do you want them to know?” The answer was along the lines of “we want the membership to understand that we are here as their best resource for so many things and yet they just don’t fully understand the range of services available”. And really that is the essence of the sentiment that existed around that lunch table. The staff is here to serve us. To make us better. Someone at the table noted that if we, as members, would really take a look at the newly designed website we would have When I took the conversation over to the business side of the IIABL, I was taken by such a clear picture of what our association can really do. So I did exactly that over the sincere and passionate nature of the this holiday weekend. As I Board Member conversation. I was surrounded by experience – 20 years, 18 years, 15 years, for the past 12 years even I am blown away by what is available to us. Wander 10 years… - that spoke to the depth of around that website for a while. You will mission that each of these ladies feel in come away impressed. The staff is very their work for our association. I asked proud of the website – not only because of them the question – “If it were you standing at the podium at this conference its new look and feel but because of the incredible array of services that they are in San Destin, what would you say to the proud to present to you for the taking. The other take away that I had from lunch was that our team truly likes what they do. Those years of experience on the staff of the IIABL do not happen by accident. You have to like where you work, who you work with and what you do. I think each of these ladies feels proud of what they do and feel proud of each other. They clearly want to do well for those whom they serve – the members. That is their guiding principal – does it help the agents? How lucky are we to have that on our side? We talked about that fact that sometimes what drives us is our strong desire to never disappoint those who rely on us. If that is so, then I say to the staff of IIABL – mission accomplished. You are professional, caring, passionate and very good at what you do. On behalf of the membership I thank you. And thank you for a great time at lunch. 3 Ask Mike Edwards IIABL Director of Education, Mike Edwards is available to answer technical questions from IIABL members. To submit a technical question, contact Mike Edwards, CPCU, AAI, at [email protected] or call (678) 513-4390. Subject: : “House sharing” and “car sharing”: Is it “sharing” or is it “renting” – and is it covered? Q. I have an insured that is planning to sign up as a host with a service called “Airbnb,” which he says arranges “house sharing” between owners and people who are traveling and need a place to stay. He stayed as a guest in several homes through Airbnb during a trip to London last Christmas, was very pleased, and found staying in a home much preferable to a hotel room. Several of his friends are already signed up as hosts with Airbnb, and they highly recommend the arrangement. They told him that Airbnb provides $1,000,000 insurance for the host. Also, they have told him how much they like having the extra income. Well, “income” sent up a red flag to my insurance antenna! Do you know how this arrangement works, and is it “sharing” or “renting,” and what are the coverage implications? A. Here’s the short answer: Sometimes “sharing” is sharing, and sometimes “sharing” is renting. And your insurance antenna was correct to pick up on the fact that your insured’s friends, who “share” their homes with travelers, receive money. In our insurance world, that’s called “renting.” See ASK MIKE page 5 4 ASK MIKE ———————————————————————————————from page 4 “House sharing,” “car sharing,” and numerous other forms of “sharing” are examples of an arrangement (some would say “movement”) called the “sharing economy,” or “collaborative consumption.” My Internet search of those terms produced over 69,000,000 hits. One source often cited as a seminal work on the subject is the book: What’s Mine Is Yours: The Rise of Collaborative Consumption. ey, two roommates bought some air mattresses and rented out space in their apartment. They created a website with the full name, but later shortened it to simply “Airbnb.” “HOUSE SHARING” Assume the following: (1) Jack owns a home, which is insured with an ISO HO 00 03 05 11. (2) He signs up as a “host” through one of the “home sharing” websites that facilitate the arrangement beAccording to Airbnb’s website (click here), tween a “host” and a “guest” – such as they have over 600,000 listings worldwide, Airbnb, etc. (3) Jack posts his available including 34,000 cities spread across 192 dates, and his rental rate. (4) Jill signs up countries. The company was founded in as a “guest” at the website. (5) Jill search2008 in San Francisco, and was originally es the available rentals, and then contacts called Air Bed and Breakfast. The name Jack through the website to make a resercame about because at a time when they were unemployed and desperate for mon- vation to stay in his home as a “guest.” See ASK MIKE page 6 5 ASK MIKE ———————————————————————————————from page 5 Jack’s Insurance – Property Coverages (2) However, the ISO Homeowners Policy does not define “guest,” which can be conHO 00 03 05 11 fusing, since many of the house-sharing websites use the terms “host” and “guest.” Section I – Property (3) But since these “guests” pay rent, the C. Coverage C – Personal Property outside world – including insurance – 1. Covered Property would consider them “roomers, boarders We cover personal property owned or tenants” – see following. or used by an "insured" while it is anywhere in the world. After a loss C. Coverage C – Personal Property and at your request, we will cover 4. Property Not Covered personal property owned by: We do not cover: a. Others while the property is on the part of the "residence premisf. Property of roomers, boarders es" occupied by an "insured"; or and other tenants, except property b. A guest or a "residence employof roomers and boarders related to ee", while the property is in any an "insured"; residence occupied by an "insured". g. Property in an apartment regularly rented or held for rental to Comments: others by an "insured", except as (1) Jack’s Coverage C applies to property provided in E.10. Landlord's Furof “guests” while the property is located at nishings under Section I – Property his house [C.1.b.]. Coverages; See ASK MIKE page 13 6 7 Reagan Consulting: Agent/Broker Organic Growth Levels Out in Q1 2014 Survey Measures Large & Mid-Size Private Agencies & Brokerage Firms Independent insurance agents and brokers posted an all-time high for first-quarter profitability in the first quarter of 2014, as measured by the Reagan Consulting Organic Growth and Profitability (OGP) survey. Benefits growth, at 5.0 percent, was up significantly from the 3.7 percent growth rate of Q1 2013. Commercial property and casualty growth led the way for the third consecutive year, with a Q1 growth rate of 8.4 percent, up from last year's 6.8 percent. Other key findings of the quarterly survey of 140 mid-size and large agencies and brokerage firms were: Contingent income jumped by a surprisingly strong 15.2 percent. "Although still relatively strong by recent standards, broker organic growth rates were largely unchanged for the first quarter of 2014 from the prior-year first quarter," stated Kevin Stipe, president of Reagan Consulting, a management consulting and merger-and-acquisition See Agent/Broker Organic Growth page 9 8 Agent/Broker Organic Growth ———————————————–——from page 8 advisory firm for the insurance distribution system. He noted that some in the industry are voicing concerns that slowing commercial lines premium growth might mean that broker growth rates have peaked. "But brokers in our OGP survey generally seem to remain optimistic, despite some of the recent troubling signs," Stipe said. The OGP survey found a median growth projection for 2014 of 7.0 percent. 27.9 percent in Q1 2013. Despite the fact that EBITDA hit an all-time high for firstquarter profitability in 2014, Reagan Consulting pointed out that EBITDA margins are inflated by cash-basis contingent income and tend to decline throughout the year. Reagan Consulting has conducted its quarterly survey of agency growth and profitability since 2008, using confidential submissions from approximately 140 mid"In addition to their confidence in size and large agencies and brokerage continued growth, brokers also believe firms. Roughly half of the industry's 100 profit levels will remain strong, or perhaps largest firms participated in the most even stronger than, those in recent years," recent survey. Median revenue of the firms commented Stipe. completing the survey is approximately $15 million. Profitability as measured by pro forma EBITDA (earnings before interest, taxes, For further information and commentary, depreciation and amortization) margins contact Kevin Stipe of Reagan Consulting jumped 200 basis points to a first-quarter at (404) 869-2532 / record of 29.9 percent in Q1 2014 from [email protected]. SAVE THE DATE! YOUNG AGENTS CONFERENCE AUGUST 7-10, 2014 RITZ CARLTON, NEW ORLEANS Click here for additional information or to register! 9 The Commissioner’s Corner Overview of FEMA’s Flood Insurance Rate Mapping Process Concerns regarding the correlation between FEMA flood maps and flood insurance rates as well as concerns over how flood maps will impact current real estate values and future growth in the housing sector have the attention of property owners, realtors and planners in our state. Some of these concerns were addressed with the recent passage of the Homeowner Flood Insurance Affordability Act which removed or revised many of the mandates of the BiggertWaters Flood Insurance Reform and Modernization Act of 2012. The Act did not nullify the role of updated flood insurance rate maps on flood insurance premiums. Policyholders will experience rate increases when properties are outside the flood protection system or when homes and businesses are determined to be below base flood elevation. The only exception under the Homeowner Flood Insurance Affordability Act is the grandfathered properties allowance for homes that complied with previous flood maps and after remapping are determined to be at greater risk of flooding. Flood insurance rates for such homes will not be increased for existing policyholders at this time. When a home with a grandfathered policy is sold, the new homeowner will no longer be subject to an immediate rate hike to actuarial levels; instead increases will be phased in over many years. For homes that are not grandfathered, if the updated maps result in an increase in risk premium, that increase will be phased in over a five-year period at a rate of up to 18 percent per year. In its mapping process, FEMA conducts a largescale series of studies to re-examine flood hazards in the coastal and river communities. A study does not always result in an updated map, but can also result in technical assistance, training, or the development of non-regulatory flood risk products to communicate risk. According to FEMA, there are currently 36 projects in some stage of a study in Louisiana. Some of these are watersheds, some are parish-wide updates, and some affect smaller areas. The process for developing and updating flood maps is called Risk Mapping and usually takes from three to five years. One of the resulting products is new Flood Insurance Rate Maps (FIRMs), as well as Digital Flood Insurance Rate Maps (DFIRMs) reflecting up-to-date coastal flood hazard information. These maps contribute to the establishment of flood risk zones and the calculation of flood insurance premiums. There have been concerns over the implementation of new flood elevation maps. For See COMMISSIONER’S CORNER page 12 10 11 The Commissioner’s Corner ———————————————from page 10 example, recently FEMA announced a two-year delay in implementing 2013 Flood Insurance Rate Maps in Jefferson Parish. According to FEMA this will allow the incorporation of recently available data that more accurately reflects the actual ground elevation within the levee system. In January the Army Corp of Engineers released new ground elevation data that is critical to the production of accurate Flood Insurance Rate Maps. The delay will also give FEMA time to consider property owners’ earlier extensive comments on 2013 proposed maps that relied on 2001 elevation data. FEMA’s mapping process is also something Congress is keeping a close eye on. Earlier this month the U.S. Senate Homeland Security and Government Affairs Subcommittee on Emergency Management held an oversight hearing on FEMA’s mapping process. The concern over accuracy of mapping in the coastal areas and the consideration of locally built flood control systems in rural areas was discussed. FEMA is currently conducting a new pilot program that will allow for recognition of non- accredited levees that were not considered in previous flood maps. Of the 25 Levee Analysis and Mapping Procedures (LAMP) pilot projects FEMA is conducting across the country, five of those projects are in coastal Louisiana parishes Plaquemines, Lafourche, Terrebonne, St. Tammany and St. Charles. FEMA has said the pilot program locations were selected based on areas with higher population and property values. Results from the LAMP pilot program may be the basis for new procedures that allow a more precise level of modeling by analyzing the level of protection each levee reach can provide, allowing for better accuracy in reflecting the actual flood hazard areas for communities with levees. You can search online at FEMA’s Map Service Center (www.msc.fema.gov) and find resources related to FEMA mapping. I encourage you and your community to become involved in the study process when FEMA goes to your locality.The more communities and homeowners know about this process, the better we can work together to make sure we build safely and resiliently and are adequately prepared for flooding and other natural disasters. 12 ASK MIKE ———————————————————————————————from page 6 Comments: (1) Under C.4.f., none of Jill’s property could be covered by Jack’s policy. Note the discussion above about Jack’s Coverage C broadly applying to the property of a “guest.” Item C.4.f. addresses the property of a person who is not a “guest,” but is a “roomer, boarder or tenant.” The ISO Homeowners Policy provides no definition of any of these terms, but in general usage, most experts hold that the distinction which separates a guest from roomers, boarders and tenants is that a guest pays no rent, and the others do. Recall also that much of the “house-sharing” literature and websites apply the terms “host” and “guest,” which is not really applicable to the pertinent insurance issues at hand. Specifically, the intent of C.4.f. seems clearly to exclude the personal property of anyone who is paying to stay at Jack’s house, whether in a room, or where they rent the entire house. (2) Under C.4.g., Jack’s property which is located in the area where Jill is staying is also excluded, IF that area is “regularly rented or held for rental.” If the rental is other than on a “regular” basis (which essentially means “occasional), Jack’s policy still covers his property in the rental area. “Regular” is not defined in the policy, but if Jack is signed up as a “host” on a housesharing service such as Airbnb, it’s quite possible Jack’s insurer will argue that this implies regularity of rental. (3) However, if rental does occur on a “regular” basis, there is some limited coverage for certain “landlord furnishings” of Jack, as provided by the Additional Coverage E.10., which is referenced in C.4.g. Section I – Property E. Additional Coverages See ASK MIKE page 14 13 ASK MIKE ———————————————————————————————from page 13 10. Landlord's Furnishings We will pay up to $2,500 for your appliances, carpeting and other household furnishings, in each apartment on the "residence premises" regularly rented or held for rental to others by an "insured", for loss caused by a Peril Insured Against in Coverage C, other than Theft. (a) limited coverage ($2,500) for Jack’s appliances, carpeting and other household furnishings in an area that is regularly rented or held for rental; and (b) for damage caused by Coverage C perils, excluding theft to such property. (5) Theft coverage for occasional rentals can be provided by endorsement HO 05 41 – see discussion under Theft in the next This limit is the most we will pay in section below. any one loss regardless of the number of appliances, carpeting or other household furnishings inSection I – Perils Insured Against volved in the loss. B. Coverage C – Personal Property This coverage does not increase We insure for direct physical loss to the limit of liability applying to the the property described in Coverage C damaged property. caused by any of the following perils unless the loss is excluded in Section (4) This Additional Coverage provides: I – Exclusions. 9. Theft See ASK MIKE page 15 14 ASK MIKE ———————————————————————————————from page 14 a. This peril includes attempted theft and loss of property from a known place when it is likely that the property has been stolen. b. This peril does not include loss caused by theft: (3) From that part of a "residence premises" rented by an "insured" to someone other than another "insured"; HO 05 41 10 00 Extended Theft Coverage for Residence Premises Occasionally Rented To Others. Theft coverage is provided “while the residence premises is rented in whole or in part on an occasional basis,” and applies to the part occupied by the occasional tenant, roomer, or boarder. However, three broad classes of property are not included in the coverage, including: (a) money, goldware, silverware, etc.; (b) seComments: curities, accounts, personal records, etc., (1) Jack’s policy does not cover theft by and (c) jewelry, watches, furs, etc. The enJill from the part of his house which is dorsement amends part 9.b.(3) of the rented - whether on an occasional or regu- theft peril (see above) as follows: lar basis. This theft exclusion applies to HO 05 41 10 00 the rental of a room, or the entire house. Under Peril Insured Against 9. Theft, Paragraph b. (3) is deleted and re(2) A partial buyback for theft coverage is placed by the following: available by attachment of endorsement See ASK MIKE page 24 15 Trusted Choice Chopper - FOR SALE!!! The Trusted Choice Chopper - built by Paul Teutel Sr of Orange County Choppers and aired on American Choppers TV show in September 2012 is up for sale. Some of you may have seen the TV show and many of you likely saw the bike on display at one of your state conferences or meetings. We've had the motorcycle on tour for more than a year and we've gotten a great deal of consumer exposure because of it. bid to Trusted Choice member agents. If you, or someone you know, are interested in making an offer for the motorcycle - please let us know. You can reply to this discussion post or you can email me directly at [email protected]. Serious offers only - please. Now, it's time for the Chopper to move into the next phase of it's life - to raise money for Make-A-Wish. It was built with this intention and 100% of the proceeds will be donated to Make-A-Wish. Before we open this opportunity up to the general public - we are offering the first rights to 16 Walmart Selling Insurance? News broke recently that Walmart is working with Autoinsurance.com to sell insurance. So, is Walmart selling insurance? Not exactly. Following is information provided by Autoinsurance.com on their marketing agreement with Walmart. Background In 2012; Tranzutary Insurance Solutions LLC (d.b.a. Autoinsurance.com), a nationally licensed insurance agency, approached Walmart regarding a program to market automobile insurance in Walmart stores and through related Walmart retail channels. Walmart agreed to have Autolnsurance.com test the proposed program in two states, Illinois and Pennsylvania. Autolnsurance.com and Walmart met with Illinois and Pennsylvania insurance regulators to describe the proposed program and to obtain any required authorization. Autolnsurance.com and Walmart then launched a six-month test for two different automobile insurance-related offerings. The first was a single carrier automobile insurance product offered by Esurance in Walmart stores in Illinois. The second was a price-comparison platform that featured six nationallyrecognized automobile insurance carriers offered by Autoinsurance.com in Walmart stores and in Sam's Clubs in Pennsylvania. Following evaluation of the results of the six-month pilot programs for each See Walmart page 18 17 Walmart Selling Insurance? ——————————————from page 17 of these offerings, and based on the positive feedback we received from customers who took advantage of the offerings, particularly in Pennsylvania, Walmart and Autoinsurance.com wish to move forward with a national roll-out of the multi-carrier price-comparison platform in all Walmart stores nationwide. In Pennsylvania, the Autoinsurance.com platform achieved Walmart's key goals of providing value, clarity of choice, quality and a positive customer service experience. Importantly, in addition to customers rep01ting substantial savings on their automobile insurance premiums, Walmart and Autoinsurance.com found that 32% of the customers who purchased insurance through the Autoinsurance.com platform were currently uninsured or had no prior insurance at the time of purchase. The Autoinsurance.com platform enables Walmart customers to select from quality carriers, to customize insurance solutions that meet their individual needs, to save money and to obtain important protection for them and their families, achieving Walmart’s goals of helping its customers to "Save Money and Live Better". Given these favorable results, Autoinsurance.com and Walmart are proposing to expand their partnership and proceed with a national roll-out of Autoinsurance.com's multi-carrier price-comparison platform beginning early 2014. Together, Autoinsurance.com and See Walmart page 19 18 Walmart Selling Insurance? ——————————————————from page 18 Walmart identified eight states for Phase I of the national roll-out: Texas, Oklahoma, Missouri, Mississippi, New Mexico, Arkansas, Tennessee and Louisiana. Upon receiving any required regulatory approvals, including a determination whether or not the Department views the price-comparison platfo1m as an insurance product (several states have shared our view that the price-comparison platform is not an insurance product per se), Autoinsurance.com intends to make available the price-comparison platform in all Walmart stores in the states identified as Phase I states beginning in April 2014. Autoinsurance.com and Walmart expect to complete the national roll-out over a period of 15 months and to be fully operational nationwide by Mid-year 2015. Who is Autoinsurance.com? Autoinsurance.com is a new internet website that uses an aggregator platform to compare automobile insurance rates from several high-quality insurance carriers, including: Progressive Esurance 21st Century The General Travelers Safeco Autoinsurance.com is the named d.b.a. for Tranzutary Insurance Solutions, LLC an insurance agency licensed to sell property and casualty insurance products in all 50 states. How do es the Autolnsurance.com p r i c e -comparison p l a t f o r m work? Walmart customers can take an Autoinsurance.com savings card from displays found in strategically placed areas in Walmart stores, visit Walmart.com to be linked to Autoinsurance.com or visit Autoinsurance.com directly to initiate their automobile quote "compare and save" experience. The in-store savings card is completely free of charge and provides customers with a toll free telephone number to call to speak to a licensed agent or directs them See Walmart page 22 19 Travelers Invests in Project CAP Carrier Reinforces Commitment to Independent Agency Channel Project CAP today announced that Travelers (NYSE: TRV) has signed on as an investor, as well as a listed carrier on www.trustedchoice.com. Travelers is one of the largest property casualty companies in the U.S. and works with more than 13,000 independent agents. Travelers involvement will help aid in the ongoing development of Project CAP, which offers a broad selection of digital marketing services to independent insurance agencies, including TrustedChoice.com. In addition, Greg Toczydlowski, President of Personal Insurance at Travelers, will serve on the Project CAP Board of Directors. of Project CAP. "Their leadership, support and active participation on TrustedChoice.com will be critical as we move forward, building the online marketing platform of the future for independent agents and brokers." TrustedChoice.com is a compelling online resource for insurance shoppers because of its rich content of insurance information and the unique comparative rating feature that allows consumers to get a live quote from multiple insurance carriers. The site has reached record traffic levels in nine consecutive months, and is driving consumers to agencies in all 50 states, with home and auto quoting available in 40 "We are very excited to have Travelers on states. More than 1,700 agencies have board," said Charles "Chip" Bacciocco, CEO signed up for Advantage profiles, which offer preferred placement in search results and unlimited leads to the agencies across more than 20 lines of business. "We couldn't be more pleased to invest in Project CAP and help our agents compete more effectively in the digital space," said Toczydlowski. "This partnership further demonstrates our commitment to the independent agent channel." "This is an exciting time for the independent agent channel," says Robert Rusbuldt, Big "I" president and CEO. "TrustedChoice.com has enjoyed tremendous growth, and we're happy to have Travelers as a partner to help us better position agents to compete in a digital world." For a complete list of investor carriers, visit: projectcapmarketing.com/about-ourpartners. 20 21 Walmart Selling Insurance? ——————————————————from page 19 to the Autoinsurance.com website where they can access free automobile insurance quotes online. In less than five minutes, the customer provides some basic personal information and answers a series of quick, coverage-related questions, selects coverage options and then is able to choose from quotes that are displayed from the participating carriers. There is no obligation to buy. Customers who choose to bind their policy call a special toll-free number to finalize coverage by speaking with one of Autolnsurance.com's licensed agents or if they prefer, they can complete their purchase online. What is Walmart’s role? Walmart will provide Autoinsurance.com with in-store kiosks or displays arid signage as well as access to its other IIABL New Members May 2014 CSP Insurance Bogalusa Lemico, Inc. retail and media channels (on-line, direct mail; email, etc.). Walmart receives a per store lease fee from AutoInsurance.com in the form of a fixed monthly rental payment that is not linked in any way to sales volume, commissions or traffic in addition to negotiated fees for placement in other retail channels (like Walmart.com). Walmart will receive no other remuneration from Autoinsurance.com. What are the future plans? Future plans depend on a number of variables including the financial viability of the program following Phase I and at scale. In addition to completion of the national roll- out, Autoinsurance.com will further enhance its bind on-line technology capability, which allows customers who choose to, to complete their purchase of automobile insurance on the Autoinsurance.com website (with access to a "Click to Chat" and the ability to call to speak with a licensed agent). Further, Autoinsurance.com and Walmart envision introduction of homeowners, renters and/or bundled automobile and homeowners/renters offerings and other related insurance products if customer demands for these products warrants. Over the next several months, Autoinsurance.com and Walmart will jointly determine the feasibility of roll-out in Sam's Clubs in additional states and potentially nationwide. Finally, it is anticipated that Walmart in the future will acquire a passive minority equity stake in Autoinsurance.com in lieu of or in addition to its current lease fee arrangement. Alexandria 22 23 ASK MIKE ———————————————————————————————from page 15 b. (3) From that part of a "residence premises" regularly rented by an "insured" to someone other than another "insured", roomer or boarder. already included in all-risk forms. Jack’s Insurance – Liability Coverages The primary issue to address is whether or (3) Note that under ISO Rule 517, ennot “house sharing” a “business.” dorsement HO 05 41 can only be used with Excerpts from Jack’s policy: coverage forms which provide named perils HO 00 03 05 11 coverage for Coverage C. The endorsement cannot be used with those HomeownDefinitions ers forms which provide special coverage 3. "Business" means: (all-risk) coverage for Coverage C, including HO 00 05, or HO 00 04 with HO 05 24, a. A trade, profession or occupation engaged in on a full-time, part-time or HO 00 06 with HO 17 31. The reason or occasional basis; or for this is that the forms which provide allb. Any other activity engaged in for risk coverage for Coverage C property do money or other compensation, not exclude theft from a part of the resiexcept the following: dence premises which is occasionally rent(1) One or more activities, not ed. In other words, with those forms, the described in (2) through (4) coverage provided under HO 05 41 is below, for which no "insured" receives more than $2,000 in total compensation for the 12 months before the beginning of the policy period Section II – Exclusions E. Coverage E – Personal Liability And Coverage F – Medical Payments To Others Coverages E and F do not apply to the following: 2. "Business" a. "Bodily injury" or "property damage" arising out of or in connection with a "business" conducted from an "insured location" or engaged in by an "insured", whether or not the "business" is owned or operated by an "insured" or employs an See ASK MIKE page 25 24 ASK MIKE ———————————————————————————————from page 24 "insured". b. This Exclusion E.2. does not apply to: (1) The rental or holding for rental of an "insured location"; (a) On an occasional basis if used only as a residence; (b) In part for use only as a residence, unless a singlefamily unit is intended for use by the occupying family to lodge more than two roomers or boarders; or (c) In part, as an office, school, studio or private garage; Comments: (1) In general, the business exclusion would only come into play if Jack receives more than $2,000 in the year prior to the inception of his current policy (see 3.b.(1) in the definition of “business”). Many experts have questioned the rationale for this timeframe guideline. The deciding factor in whether or not renting (“sharing”) his house (in whole or in part) is a “business” is based on how much money he made in the 12 months prior to his current policy term. Nonetheless, the amount of revenue Jack receives is one of the key factors which play a role in determining whether or not the business exclusion applies. (2) Assuming Jack has exceeded the income threshold, the next issue in the business exclusion is the extent and frequency of rental. There are three exceptions to the business exclusion on this point. First, if a rental is “occasional,” the exclusion does not apply (see Exclusion E.2.b.(1) (a)). Note that “occasional” is not defined, and this has resulted in confusion, uncertainty, and litigation. Second, under E.2.b. (1)(b), if Jack rents only a part of his residence, the exclusion does not apply, even if the rental is on a regular basis, which is probably common for many who participate as hosts in “house sharing” arrangements such as Airbnb. However, if Jill brings more than two people with her (as “roomers or boarders”), this would probably trigger the exclusion. Third, under E.2.b.(1)(c), Jack could rent a part of his house as an office, school, studio or private garage on an occasional or regular basis without triggering the exclusion. Interestingly, on May 21, 2014, the Wall See ASK MIKE page 26 25 ASK MIKE ———————————————————————————————from page 25 Street Journal reported that Airbnb had reached a settlement with New York Attorney General Eric Schneiderman, to turn over information about its approximately 15,000 hosts in New York City. The dispute between the two parties has been ongoing for months, with AG Schneiderman alleging that the city and state have lost millions of dollars in uncollected hotelrelated taxes. Schneiderman has said that “We are going to pursue anyone who’s running illegal hotels.” Insurance provided to hosts by the facilitator. Using Airbnb as just one example of a “house sharing” facilitator, their website indicates that they provide a “$1,000,000 Host Guaranty.” This coverage applies to “damages to covered property in the rare event of guest damages.” However, among the exposures not covered are “personal liability, cash and securities, collectibles, rare artwork, jewelry, and pets.” Other types of “house sharing.” As noted earlier, the participants in the “sharing economy” use the word “sharing” in much broader terms than much of the business world would, including insurance. An Internet search will produce many other types of living arrangements that are consider as “house sharing.” Here are just a few examples. Example #1. National Shared Housing Resource Center. http:// nationalsharedhousing.org/ Description from their website: Home Sharing is a simple idea: a homeowner offers accommodation to a homesharer in exchange for an agreed level of support in the form of financial exchange, assistance with household tasks, or both. The community is also a beneficiary of Home Sharing. Shared living makes efficient use of existing housing stock, helps preserve the fabric of the neighborhood and, in certain cases, helps to lessen the need for costly chore/care services and long term institutional care. A home sharer might be a senior citizen, a person with disabilities, a working professional, someone atrisk of homelessness, a single parent, or simply a person wishing to share his or her life and home with others. For See ASK MIKE page 27 26 ASK MIKE ——————————————————————————————— from page 26 these people, shared housing offers companionship, affordable housing, security, mutual support and much more. Home Sharing programs can offer a more secure alternative to other roommate options. Many programs have staff who are trained to carefully screen each program applicant through interviewing, background checking, and personal references. Comments: (1) Assume that Jack was a senior citizen homeowner, for example, and Jill agreed to live in his house as a “homesharer,” in exchange for “an agreed level of support in the form of financial exchange, assistance with household tasks, or both,” as outlined in the NSHRC description. Note that the definition of “business” in Jack’s Homeowners Policy includes “Any other activity engaged in for money or other compensation.” Therefore, if Jack’s total compensation exceeds $2,000 annually, the threshold might be met. However, since Jill most likely has a designated room to live in, this would be within the exception to the business exclusion, since Jack rents his house “in part.” And, of course, Jill needs an HO-4 Tenant’s Policy, since she is not an “insured” in Jack’s HO. Example #2. CoAbode – Single Mothers House Sharing. http://www.co-abode.com/ Description from their website: CoAbode’s mission is to provide support and services that connect women raising children alone. Thru this connection, single parent women families pool their finances and resources to improve their living conditions for themselves and their children by sharing a home. CoAbode was founded on the principle that two single moms raising children together can achieve more than one struggling alone. Through a variety of community based programs CoAbode provides single mothers with affordable housing opportunities, specialized support groups, educational scholarships, community outreach and involvement as well as referrals to vital resources designed to make parenting a child alone easier, healthier and more secure. See ASK MIKE page 32 27 The Louisiana Department of Insurance-Rate and Rule Filings-SUBMITTED Company Coverage Type % of Impact $ of Impact # of Policyholders American Fire and Casualty Company Ohio Casualty Insurance Company Ohio Security Insurance Company West American Insurance Company Safeco Insurance Company of Oregon 16 - Workers Compensation 3.5 $68039 304 New: 08/01/2014 Renewal: 08/01/2014 3514 Hanover American Insurance Company 4 - Homeowners Liberty Insurance Underwriters Inc. 19 - Commercial Automobile 4 - Homeowners 10.0 $350656 5.2 $735515 19.2 $859962 11.5 $2055722 New: 06/26/2014 Renewal: 08/05/2014 New: 07/24/2014 Renewal: 07/24/2014 Not provided 9834 New: 06/01/2014 Renewal: 06/01/2014 2411 New: 07/01/2014 Renewal: 07/01/2014 New: 06/01/2014 Renewal: 06/01/2014 New: 11/18/2014 Renewal: 11/24/2014 New: 09/01/2014 Renewal: 09/01/2014 4670 Bankers Specialty Insurance Company RLI Insurance Company 1 - Property American Interstate Insurance Company 16 - Workers Compensation 55.810 $904631 29.900 $69284 8.24 $528805 -3.7 $-1740209 Hartford Casualty Insurance Company Hartford Insurance Co. of the Midwest Hartford Insurance Co. of the Southwest Hartford Underwriters Insurance Co. Property and Casualty Insurance Co. of Hartford Sentinel Insurance Company Ltd. Twin City Fire Insurance Company Hartford Accident & Indemnity Insurance Co Hartford Fire Insurance Company 16 - Workers Compensation -5.1 $-844227 American Automobile Insurance Company American Modern Home Insurance Co. 19 - Private Passenger Automobile 19 - Commercial Automobile 1 - Property 6365 381 15 6322 1580 Requested Effective Date New: 07/01/2014 Renewal: 07/01/2014 Additional rate filling information can be found on the Louisiana Department of Insurance website by clicking here. If you have questions, you may contact the Office of Property and Casualty Insurance Rating and Policy Forms Division at: (800) 259-5300 Toll free or (225) 342-5203 Louisiana. 112th IIABL Convention & Exposition June 29—July 2, 2014 Destin, Florida Click here to register or go to www.iiabl.com 28 IIABL 2014 CONVENTION AN INSIDER'S PERSPECTIVE By Parke Ellis, IIABL President Until I became an officer and President of IIABL, I did not really understand everything that goes into planning and running the IIABL Convention, and what a great opportunity the convention is for our members. Many IIABL members assume that the convention is just a big party at the beach. Well, it is a great time at the beach…but it is so much more than that! The convention is a good education opportunity, but more than anything… it is all about the networking. Where else can you visit with all the major insurance companies, brokers, and vendors in one place and share ideas with other outstanding agents? This year’s convention has an outstanding lineup of speakers. Lord knows I have been to enough seminars over the years to know which ones are more engaging than others, and we have been very careful to pick speakers that will hold your interest, provide you with valuable knowledge, and have a good sense of humor. We then pass the torch to Roger Sitkins who has been a good friend of my agency for many years. Roger is going to talk about what the future of the agency business looks like ten years from now. I can tell you from personal experience that we sat in such a seminar with Roger Sitkins ten years ago and it changed the direction of our agency completely. This is one that you do not want to miss. While Tuesday, July 1st, will be filled with a lot of activities including the golf tournament, the fishing trip, etc. those of you looking for a great educational seminar will not want to miss Tyrone Bennett from Chubb Insurance talking about executive risk Insurance coverages, including D&O, EPL and Cyber Liability. Tyrone is a fantastic teacher and teaches by way of citing claims examples from several different areas of executive coverages. On Wednesday we will hear from Insurance Commissioner Jim Donelon as well as Dave Thomas from Louisiana Citizens. This will be a great way to keep up with Charles Symington is Senior Vice President the" State of the Union" in Louisiana insurof the national Big I. Charles is a dynamic ance. young speaker who is as involved in the Last year, the staff "knocked it out of the political arena with regards to insurance park" with their selection of Bag of Donuts issues as anybody in our business. You for the entertainment on Tuesday night. If will find him very interesting as he disit ain't broke, don't fix it. Bag of Donuts cusses many important insurance issues will be back for an encore performance now in Congress. this year. It was an absolute blast last See IIABL Convention page 30 29 The Louisiana Department of Insurance-Rate and Rule Filings ACTED UPON Company Coverage Type ASI Lloyds 4 - Homeowners Farmington Casualty Company Fidelity & Guaranty Insurance Company Fidelity & Guaranty Insurance Underwriters Nipponkoa Insurance Company, Limited Charter Oak Fire Insurance Company Phoenix Insurance Company Standard Fire Insurance Company Travelers Indemnity Company Travelers Indemnity Company of America Travelers Indemnity Company of Conn. Travelers Casualty & Surety Company Travelers Property Casualty Co. of America United States Fidelity & Guaranty Co. Ace American Insurance Company Ace Fire Underwriters Insurance Co. Ace Property & Casualty Insurance Co. Bankers Standard Fire & Marine Company Indemnity Insurance Company of N. America Insurance Company of North America Pacific Employers Insurance Company Westchester Fire Insurance Company Foremost Insurance Company Progressive Security Insurance Company American Interstate Insurance Company % of Impact $ of Impact # of Policyholders 12.3 $55,445 1589 New: 05/31/2014 Renewal: 07/31/2014 16 - Workers Compensation -2.7 $-1,098,850 6450 New: 06/01/2014 Renewal: 06/01/2014 16 - Workers Compensation -5.90 $-1,546,726 643 New: 05/01/2014 Renewal: 05/01/2014 19 - Private Passenger Automobile 17 - Other Liability 7.500 $659,628 40.700 $356,624 -3.7 $-1,740,209 3646 New: 05/08/2014 Renewal: 06/12/2014 New: 06/06/2014 Renewal: 09/06/2014 New: 09/01/2014 Renewal: 09/01/2014 16 - Workers Compensation 1721 1580 Requested Effective Date IIABL 2014 Convention———–———————————————————— from page 29 year. sisting member agents. I thought that comment spoke volumes and told Francine Just a quick word on this year's theme. that she had just tripped upon this year's When I sat down with Francine Berendson conference theme. Not only does the staff to talk about possible themes for this year, go "above and beyond" in their efforts, but we got off track and started discussing as- I truly believe that we, as independent sociation issues and the roll of the staff in agents, are above and beyond any other providing services to our membership. distribution system in the insurance indusDuring this discussion, Francine stated try. The opportunities for networking and that one of the great things about the education at this year's convention only IIABL staff is that everyone is willing to go help to strengthen that position. We look "above and beyond" in their pursuit of as- forward to seeing you there. 30 31 ASK MIKE ———————————————————————————————from page 27 Comments: Women Who Would Rather Not Live Alone.” This is the title of an article on (1) CoAbode’s website describes their serthe AARP website, and includes examples vice as “mom-matching,” which facilitates of various forms of “house sharing.” [ connecting single moms who own a home click here ] In some of the examples, the “home sharers” actually jointly purchase a with single moms who are looking for a home. Bottom line for the insurance proplace to rent. In cases where neither owns a home, CoAbode seeks to connect fessional: Be aware that the term “house sharing” can mean many different things. single moms who wish to pool their financial resources in order to afford a home or “CAR SHARING” apartment to rent. (2) Where one of the moms owns the home and the other will live there as a tenant, the insurance exposures are the same as the arrangement discussed for the National Shared Housing Resource Center. Example #3. “House Sharing for Boomer “Car sharing” (also known as “ride sharing”), operates in many forms. And much like “house sharing,” few of the “ride sharing” arrangements are actually “sharing,” in the everyday use of the term. Here are three of the most common types of “car sharing.” In the discussion below, assume the following: (1) Jill owns an auto; (2) her auto is insured under an ISO PAP PP 00 01 01 05; (3) she is the only named insured, with no family members in her household. “Car Sharing” Type #1: Jill uses her auto to run errands for people, for a fee. Two of the best-known examples of this type of “car sharing” are Uber (uber.com) and Lyft (lyft.com). These and similar businesses provide what is essentially a taxi service. They serve as the facilitator between vehicle owners and passengers who need a ride. Both have sophisticated websites and mobile apps. However, their growing popularity has caught the attention (and ire) of the taxi industry and regulators. Another form of this type of arrangement See ASK MIKE page 33 32 ASK MIKE ———————————————————————————————from page 32 is for vehicle owners to connect with people who need errands run, such as picking up groceries, dry cleaning, and so forth. One of the most successful of this type of business is probably TaskRabbit (taskrabbit.com). The firm was started in 2008 when a woman realized one cold night in Boston that she was out of dog food, and thought that if there was a way to connect with friends who might already be at the store, it would save her a trip, and also provide a little extra income for people who were willing to run errands for others. Assuming Jill decides to use her car by signing up with Uber, Lyft, or TaskRabbit, here are some coverage issues she should consider. Jill’s PAP PP 00 01 01 05 Part A – Liability Coverage Exclusions A. We do not provide Liability Coverage for any "insured": 5. For that "insured's" liability arising out of the ownership or operation of a vehicle while it is being used as a public or livery conveyance. This Exclusion (A.5.) does not apply to a share-the-expense car pool. Comments: (1) In the opinion of most experts, using one’s auto as a public taxi or delivery service is clearly within exclusion A.5. At the same time, picking up and delivering someone’s groceries, dry cleaning, etc. for a fee is generally considered different from delivering items for one’s employer, such as pizza, or taking the money bag to the bank for deposit, etc. Here is a detailed article on the scope of exclusion A.5. "The Public or Livery Conveyance Exclusion" Situation #2: Jill rents her car to Jack for a few hours. A very different form of “car sharing” is when individuals rent their autos to others for a short time. There are numerous platforms for this activity, and two of the most widely known are RelayRides (relayrides.com) and GetAround (getaround.com). This type of arrangement is often referred to as “Peerto-Peer sharing” or “P2P sharing.” Despite the moniker, this is clearly an auto rental endeavor, and the websites and blogs emphasize both the lucrative income opportunities for vehicle owners, and the convenience for renters. As to coverage in Jill’s PAP, many experts hold the view that the exclusion for a vehicle “while being used as a public or livery conveyance” (see A.5. above), would apply to Jill’s auto while Jack is driving it. Since she advertises the auto for rent on a public forum, this seems a reasonable view of the exclusion. However, while there is not unanimity on the issue, and sparse case law, the safe assumption for Jill is that her PAP in all likelihood would not apply during the time Jack was driving her car. At the same See ASK MIKE page 34 33 ASK MIKE ———————————————————————————————from page 33 time, most facilitators such as RelayRides and Get Around do provide insurance during the rental period, although the coverage details have not been reviewed for this article. Many experienced insurance practitioners have considerable reservations about the wisdom of renting one’s auto to virtual strangers. And as one example validating this reluctance to embrace such new ideas, “Exhibit One” would be the “car sharing” firm HiGear. They were a facilitator between owners and short-term renters of luxury, high-end cars such as Lamborghini, Aston Martin, Mercedes, BMW and others. HiGear began in 2011, but after only a few months, they ceased operation. A criminal ring stole 4 autos totaling over $400,000, by using fake identifications and stolen credit cards. In a letter to HiGear members, the company acknowledged the difficulty of eliminating fraud in this type of endeavor, and felt it best not to risk any future losses to members’ high-value autos. Situation #3: Jill rents a car for 3 hours for her own personal use. Micro-rentals have proven to be enormously popular, primarily in urban areas, and near college campuses. Easily the best-known among the many microrental firms is Zipcar (http://www.zipcar.com/). And owing to the success of firms like Zipcar, the big national car-rental firms have also added micro-rental operations to their brand. Two of the biggest players are Enterprise Car Share http://www.enterprisecarshare.com/ and Hertz24/7 http://www.hertz247.com/Lowes/enUS/Home. In addition, local brands proliferate in many regions across the country, one example being CityCarShare https://www.citycarshare.org/, a non-profit organization in the San Francisco Bay area. In all these micro-rental firms, the autos are owned by the business, and differ from traditional car rentals mostly in that the term of rental can be hourly, vs. the standard daily basis. So their inclusion in the “car sharing” spectrum is perhaps in no small part an effort to capture some of the cache’ of the “sharing economy” movement. As to the insurance issues, the exposure with a micro-rental arrangement should not be any different than the traditional car rental. While the micro-rental firms include insurance for the renter, there is one potential gap that renters need to be aware of. Due to the concentration of microrental firms in areas where some people do not own autos, there is a need for these drivers to have some form of auto insurance in situations where they are involved in auto accidents as pedestrians, or while driving a friend’s car, etc. One common source of coverage, especially for college students, is to be covered as family members under the parents’ PAP. Otherwise, a Named Non-Owner PAP would be needed. See ASK MIKE page 35 34 ASK MIKE ———————————————————————————————from page 34 ACTIONS BY REGULATORS, LEGISLATORS, & INSURERS Many state departments of insurance have begun issuing bulletins about “car sharing,” many of which advise insureds about potential coverage gaps in their personal auto insurance. In addition, a number of state legislatures have passed bills related to “car sharing.” Many deal with the regulatory and mandatory insurance requirements which govern the taxi industry, and how these may or may not be applied to individuals who use their personally-owned autos to transport people in the same manner that a standard taxi does. (See discussion of Uber and Lyft in “Situation #1” above.) Another area of focus with regulators and legislators is when individuals rent their personally-owned autos to others (see discussion on RelayRides and GetAround in “Situation #2” above). In particular, some states seek to restrict the legal liability of the vehicle’s owner while their vehicle is being used by a renter, by mandating that the “car sharing” program (RelayRides, GetAround, etc.) be legally responsible. In addition, some laws also require the vehicle’s insurer to indemnify the “car sharing” program. One potential problem for regulators and legislators is that “car sharing” includes very diverse exposures, as illustrated by the three examples above. Legislation which addresses the “car sharing” arrangement in a generic form may not have the intended result, given how varied the exposures are. The insurance industry has been reviewing the growth of the various forms of “car sharing.” In 2013, ISO introduced a PAP endorsement on car sharing: PP 23 16 10 13. Here are pertinent excerpts related to the changes to Part A – Liability, and Part D – Damage to Your Covered Auto , with a brief commentary. PP 23 16 10 13 Personal Vehicle Sharing Program Exclusion Endorsement I. Part A - Liability Coverage Part A is amended as follows: The following exclusion is added: We do not provide Liability Coverage for the ownership, maintenance or use of: "Your covered auto" while: a. Enrolled in a personal vehicle sharing program under the terms of a written agreement; and b. Being used in connection with such personal vehicle sharing program by anyone other than you or any "family member". Comments: (1) If this endorsement is attached to Jill’s PAP, her Part A – Liability Coverage does not apply while Jack has rented and is using her auto. (2) However, if this endorsement is See ASK MIKE page 36 35 ASK MIKE ———————————————————————————————from page 35 attached to Jack’s PAP, it would have no applicability while he is driving Jill’s auto, since her auto is not his “your covered auto.” (2) The second part of the exclusion would apply to Jack’s PAP, where he has caused damage to Jill’s auto during the term of his rental. The exclusion would also apply to IV. Part D - Coverage For Damage micro-rental vehicles such as Zipcars (see “Situation #3” above.) To Your Auto Part D is amended as follows: The following exclusions are added: We will not pay for: Loss to "your covered auto" which occurs while: ADDITIONAL REFERENCE/RESOURCE INFORMATION "Rent Your Home for the Super Bowl" a. Enrolled in a personal vehicle "Homeowners Coverage and Roomers & sharing program under the terms of a Boarders" written agreement; and b. Being used in connection with such personal vehicle sharing program by "The Insurance Implications of Car anyone other than you or any "family Sharing" member". Loss to, or loss of use of, a "nonowned auto" used by: "Zipcars" a. You; or "The Public or Livery Conveyance Exclusion" b. Any "family member" in connection with a personal vehicle sharing program if the provisions of "Who's Liable in the Share-Economy?" such a personal vehicle sharing program preclude the recovery of such loss or loss of use, from you or that "family member", or if otherwise "House Sharing for Boomer Women Who Would Rather Not Live Alone" precluded by any state law. Comments: These materials are intended for educational purposes only and should (1) The PP 23 16 contains a two-part not be relied upon as legal advice. exclusion for physical damage. The first Please consult a qualified attorney for part excludes any physical damage coverage to Jill’s “your covered auto” being legal advice. used by anyone other than Jill, if the auto is enrolled in a “vehicle sharing program.” 36 37 May 2014 IIABL 2013-2014 BOARD OF DIRECTORS & OFFICERS R. Parke Ellis, CPCU President Gillis, Ellis & Baker, Inc., New Orleans Richard D. Jenkins Moore & Jenkins Insurance Agency, Inc., Franklinton Harry Kelleher, III Mickey Bennett Harry Kelleher & Company, Inc., Harahan President-Elect Bennett Seymour Insurance, Inc., Monroe Philip McInnis McInnis Insurance Agency, Inc., Minden David Dethloff, CIC Secretary/Treasurer Dethloff & Associates, Shreveport Philip McMahon H. Lee Schilling, Jr. State National Director Schilling & Reid Insurance Agency, Amite Joseph A. O’Connor, III The O’Connor Insurance Group, Metairie Barry O. Blumberg, CIC Past-President Blumberg & Associates, Inc., Baton Rouge John L. Beckmann, III Whitney Insurance Agency, New Orleans Byram H. Carpenter, III Moreman, Moore & Company, Shreveport Brenda Case Lowry-Dunham, Case & Vivien, Slidell James Fontenot Dwight Andrus Insurance Inc. dba Fontenot Ins. Agency, Rayne Morris Funderburg Reeves, Coon & Funderburg, Monroe Bret Hughes Hughes Insurance Services, Inc., Gonzales Paul’s Agency, L.L.C., Morgan City David T. Perry, CIC, ARM Arthur J. Gallagher Risk Management Services, Baton Rouge Neil Record, CIC Record Agency, Inc., Clinton Edwin S. Robinson, CPCU, CLU, ARM Insurance Unlimited, Lake Charles Armond Schwing Schwing Insurance Agency, Inc., New Iberia Michael D. Scriber Scriber Insurance Services, Ruston Donelson P. Stiel David H. Stiel, Jr. Agency, Franklin Elizabeth Treppendahl Wright & Percy Insurance, a Division of Bancorp South Insurance Services, Inc., Baton Rouge Become a Fan and follow us on Facebook 38
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