clicking here - Be Birmingham
Transcription
clicking here - Be Birmingham
Executive Summary Key Strategic Issues for North Nechells The area has a younger population than the city average with significantly more children and young people but educational achievement is particularly poor at secondary school age, information form May 2008 suggest that the GCSE results are significantly lower than the city average. Poor levels of educational attainment will likely impact upon future worklessness levels for this neighbourhood, information from May 2009, suggest that the level of worklessness in this neighbourhood is above the city average. Furthermore the gap is increasing; this coupled with the uncertain economic climate will mean that worklessness will remain a distinct challenge for North Nechells, Bloomsbury and Duddeston. Crime levels within this neighbourhood are considerably higher than the city levels, although residents feel that good progress is being made with regards to the level of crime. The area was blighted by high rates of crime, anti social behaviour and was seen as a dumping ground for anyone who felt like disposing of rubbish, but strong resident activity has restored local pride and the situation is improving, with crime rates below those citywide in most areas with the exception of serious acquisitive crime. The work of the In Bloom partnership, involving local residents and businesses is improving the physical surroundings of the neighbourhood, restoring community pride, and a feeling of well being. 3 4 Executive Summary....................................................................................................................3 Neighborhood Performance against LAA Indicators..................................................................4 Neighbourhood Map..................................................................................................................6 Age and Ethnicity .......................................................................................................................7 Succeed Economically ..............................................................................................................11 Stay Safe in a Clean Green City ................................................................................................16 Be Healthy ................................................................................................................................21 Enjoy a High Quality of Life ......................................................................................................22 Making a Contribution .............................................................................................................25 5 Neighbourhood Map 6 PN 15 North Nechells, Bloomsbury and Duddeston 7 Recent population estimates for 2007 suggest that North Nechells, Bloomsbury and Duddeston neighbourhood has a similar age profile to that of Birmingham as a whole, with the exception of a slightly lower proportion of people over 70. 23.9% of people in neighbourhood are 15 or under, compared to 22.1% citywide. In contrast only 16.2% of people in the neighbourhood are over 60 compared with 17.9% of people across Birmingham The ethnic makeup of the population is also decidedly different there is a larger proportion of the Black or Black British population (19.5%) within this area compared to the rest of the city (6.1%), with the majority of these being from a Black Caribbean background. The white community is still the largest ethnic group however it only makes up 55.5% of the population in this area compared to 70.4% citywide. 8 Based on the Birmingham Segmentation file there are 3,067 households in this neighbourhood area of Birmingham • Segment group H accounts for the majority of the households in this area • Group H is – Diverse (younger) population with uncertain employment living in (estate‐based) social housing The profile of this group is: o Families, singles and lone parents o Multicultural backgrounds o Many young children o Low incomes o State benefits and reliance on council o High deprivation, including crime, health and educational performance o Very poor lifestyles; liver disease is prevalent and mental health issues are a concern. Highest levels of teenage pregnancy. o Inner city council housing, often high rise o Supported housing, uncertain accommodation, transient o High levels of multiple occupancy o Do not tend to use sports, cultural and leisure facilities; high use of public transport o Heavy watchers of TV ‐ Receptive to posters, TV and direct mail 9 It is possible to ascertain what residents feel are the main issues are in their area by looking at the 2008 Birmingham Opinion Survey. Within the survey, from a specified list of criteria, respondents were asked to choose up to five that they consider to be the most important in making somewhere a good place to live. 10 Information from May 2009; indicates that not only is the worklessness rate higher in the North Nechells, Bloomsbury and Duddeston neighbourhood than the citywide rate, with the gap between the two figures appears to be increasing slightly. North Nechells, Bloomsbury and Duddeston has a high proportion of residents who are claiming Incapacity Benefit, however a smaller proportion have been claiming this benefit for over five years compared to the city. LAA Education indicators show low level performance in a wide range of indicators. Analysis and more sophisticated trajectory projections are needed to assess how the recession will affect North Nechells, Bloomsbury and Duddeston. Lack of economic and skills data at individual neighbourhood level. 11 A key priority for Birmingham in the next few years will be emerging from the recession and improving the worklessness levels across the city. The chart below can be used to assess worklessness levels across the priority neighbourhoods; this level is considerably higher than the citywide figure of 19.9%. Moreover the worklessness rate for this neighbourhood is significantly higher than the citywide rate. The global recession will have had some impact upon worklessness levels; it is therefore useful to chart this rate over a number of years to assess how worklessness has impacted upon this neighbourhood. May 2009 - Worklessness Rates for Priority Neighbourhoods 40% 35% 30% 25% 20% 15% 10% 5% 36.8%35.8% 35.1%34.8%34.3%33.6%33.0% 33.0%32.6% 32.5% 32.1%31.7% 31.3%31.3%31.0%30.6%29.9% 29.2%28.6%27.9%27.5%27.4% 26.6%26.5%26.4% 0% PN12 PN6 PN13 PN15 PN22 PN11 PN8 PN24 PN3 PN9 PN7 PN17 PN16 PN14 PN25 PN19 PN2 PN1 PN23 PN4 PN5 PN21 PN18 PN10 PN20 The chart below can be used to track changes in the worklessness rate between 2001 and 2009. This rate did originally reduce in North Nechells, Bloomsbury and Duddeston; however an increase in worklessness since May 2008 has seen the worklessness level rise to its highest across all years between 2001 and 2009 within this neighbourhood. This has led to the gap between worklessness levels in the city and this neighbourhood to increase slightly. Worklessness Rates 2001‐2009 PN15 40% Ci tywi de 34.6% 34.8% 35% 30% 25% 20% 15% 20.5% 19.9% 10% 2001 2002 2003 2004 2005 2006 2007 2008 2009 High proportions of Incapacity Benefit claimants within an area can have serious impacts upon the economic prospects of its residents. North Nechells, Bloomsbury and Duddeston has the second highest proportion of resident’s claiming Incapacity Benefit of all priority neighbourhoods. 34.6% of all claimants’ within this neighbourhood are in receipt of this benefit. 12 Incapacity Benefit Claimants - May 2009 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 34.7% 34.6% 34.6% 32.5% 31.9% 31.2% 30.0% 29.7% 29.4% 29.2% 29.1% 28.9% 28.6% 28.5% 27.7% 26.9% 26.1% 25.9% 25.8% 25.5% 25.0% 24.2% 22.5% 22.2% 22.2% 0.0% PN2 PN6 PN15 PN22 PN14 PN11 PN12 PN23 PN1 PN8 PN4 PN3 PN19 PN25 PN13 PN17 PN7 PN20 PN10 PN24 PN9 PN21 PN18 PN16 PN5 57.8% of Incapacity Benefit claimants in this neighbourhood have been claiming Incapacity Benefit for over 5 years this is in comparison to 62.2% citywide. The pie chart below provides a breakdown of reasons given as to why residents in this neighbourhood claim Incapacity Benefit; this can be compared with the citywide totals which have been included in the table below. As with all priority neighbourhoods the pre‐dominant reason for claiming Incapacity Benefit is due to mental health reasons. However a higher proportion of residents within this constituency have claimed Incapacity Benefit due to circulatory/ respiratory reasons and muscoskeletal reasons. PN - Breakdown of reasons given for claiming Incapactity Benefit - May 2009 Mental Health Nervous system Circulatory/ Respiratory Muscoskeletal Injury Other 20.8% 34.2% 6.0% 5.3% 21.9% 11.6% 13 Educational attainment can have a direct impact on employment opportunities of individuals within an area, with demands for a skilled workforce creating problems for those with few qualifications. The chart below identifies educational performance against LAA indicators within this neighbourhood 2008 LAA indicator results within this neighbourhood are in general below the citywide average figures. The most substantial difference in results is with NI75 (Achievement of 5 or more A*‐C grades at GCSE or equivalent including English and Maths), where the result for this neighbourhood is at 27%, which is 18% below the citywide average of 45%. Results for NI73 (Achievement at level 4 or above in both English and Maths at Key Stage 2) are 9% below the citywide averages and NI97 (Progression by 2 levels in English between Key Stage 3 and Key Stage 4) are 8% below the citywide averages. However results for this neighbourhood with regards to NI98 (Progression by 2 levels in Maths between Key Stage 3 and Key Stage 4) are 9% above the citywide average. Education LAA Indicators for North Nechells, Bloomsbury and Duddeston for 2008 90% Result 83% City Av 78% 77% 70% Grp Av 83% 80% 68% 62% 60% 57% 56% 50% 45% 44% 40% 40% 36% 38% 35% 30% 27% 27% 20% 10% 40% 59% 27% 40% 85% 76% 49% 36% NI72 NI73 NI75 NI92 NI93 NI94 NI97 NI98 0% There is a distinct lack of information regarding overall qualifications and skills at the neighbourhood level, however using Birmingham’s Annual Opinion Survey it is possible to gain an indication of the overall level of qualifications people hold within each neighbourhood. Within this neighbourhood 68.5% of respondents to the Annual Opinion Survey stated that they held no qualifications. In comparison with the citywide figure, this is 19.1% higher and represents the highest figure within the 25 Priority Neighbourhoods. The number of respondents within this neighbourhood who stated that their highest level qualification was a degree (2.7%) was significantly lower (9%) than the citywide average. Respondents who stated that their highest qualifications were A levels were at 8.6%; this is 4.2% lower than the citywide average. In contrast however respondents within this neighbourhood who stated that GCSE’s were their highest level qualifications were at 10.2%, which is 0.6% higher than the citywide average. 14 Source 2008 Annual Opinion Survey Highest level of qualification held North Nechel l s Bl ooms bury a nd Duddes ton Ci tywi de 70% 68.5% 60% 49.4% 50% 40% 30% 20% 11.7% 10% 9.6% 10.2% 8.6% 4.5% 2.4% 2.7% 0.9% 0.8% 0.4% 1.5% 6.7% 6.8% 4.4% 1.3% 0.7% 0.4% 1.4% 0.0% 0.8% 0.0% 1.7% 0% Higher degr ee Degr ee (PhD, Mast er s ( Bachelor s and degr ee et c) equivalent ) ONC/ OND HND HNC A Level AS Level/ Higher s GCSE CSE NVQ/ SVQ/ GNVQ Somet hing else Have no qualif icat ions 15 Crime levels for the North Nechells, Bloomsbury and Duddeston neighbourhood are significantly higher than those citywide with the exception of alcohol related harm. A higher proportion of residents feel that crime levels are improving locally. Offender and Victim profiling at a neighbourhood level, and more detailed analysis around times and locations of crimes would be extremely helpful in producing cross partner crime prevention interventions. The Be Birmingham performance team will work with Safer Birmingham Partnership to address this for future versions. However many of these issues would perhaps be better analysed and addressed through tactical means such as neighbourhood tasking rather than on strategic basis. More work needs to be done around the key local drivers of community safety perceptions 16 Evidence suggests that Birmingham is one of the safest core cities; however its residents appear to be concerned with regards to the levels of crime and anti‐social behaviour in an area. Crime levels can have a major impact upon a resident’s perception of an area it can also impact upon whether businesses want to move to or invest in an area. Priority neighbourhood crime rates have been calculated using a 12 month rolling average rate based on the number of crimes per each 1,000 of the population Data from 2008/09 indicates that the North Nechells, Bloomsbury and Duddeston neighbourhood has one of the highest rates of serious violent crime of all priority neighbourhoods. Furthermore this rate is considerably higher than the citywide rate. Serious Violent Crime 2008/09 MSV 16.00 Ci tywi de 14.23 14.00 10.99 12.00 10.00 8.00 6.00 3.00 2.49 2.49 2.48 2.38 2.25 2.18 1.98 1.96 1.87 1.86 4.00 2.00 1.77 1.69 1.52 1.44 1.42 1.22 1.22 1.17 1.05 1.00 0.95 0.94 0.00 PN 2 PN 22 PN 15 PN 25 PN 23 PN 1 PN 11 PN 10 PN 19 PN 14 PN 17 PN 12 PN 20 PN 6 PN 24 PN 3 PN 4 PN 7 PN 8 PN 13 PN 9 PN 18 PN 21 PN 5 PN 16 Again, the rate of serious acquisitive crime within the North Nechells, Bloomsbury and Duddeston neighbourhood is one of the highest of the priority neighbourhoods, the chart below illustrates that this rate is the third highest of all priority neighbourhoods. This rate is also considerably higher than that citywide. Serious Acquisitive Crime 2008/09 SAC Ci tywide 90.00 80.00 70.00 60.00 50.00 40.00 30.00 20.00 10.00 78.40 66.73 48.85 42.73 38.42 30.88 30.85 30.43 30.38 29.30 28.91 28.81 26.74 26.16 25.50 24.52 23.65 22.44 21.93 21.74 20.56 19.90 19.64 19.01 19.01 0.00 PN 2 PN 22 PN 15 PN 23 PN 19 PN 11 PN 9 PN 25 PN 16 PN 20 PN 3 PN 17 PN 24 PN 7 PN 8 PN 21 PN 12 PN 13 PN 6 PN 4 PN 1 PN 5 PN 10 PN 18 PN 14 The chart below shows details the gun crime within each priority neighbourhood and compares it with the citywide rate in 2008/09; the rate in this neighbourhood is considerably higher than the citywide rate. 17 Gun Crime 2008/09 Gun Cri me Ci tywi de 3.50 3.00 2.50 2.00 1.50 1.00 0.50 0.24 0.22 3.31 1.69 1.43 1.30 1.27 1.24 1.21 1.18 1.14 1.11 1.00 0.89 0.83 0.65 0.62 0.59 0.58 0.53 0.44 0.43 0.42 0.00 PN 23 PN 25 PN 22 PN 10 PN 15 PN 2 PN 20 PN 4 PN 19 PN 11 PN 21 PN 17 PN 14 PN 13 PN 12 PN 1 PN 24 PN 8 PN 9 PN 3 PN 18 0.00 0.00 PN 5 PN 7 PN 6 PN 16 Whilst the alcohol related crime rate is lower than that citywide, it is still amongst the higher rates across the priority neighbourhoods. LI Alcohol Special Interest 2008/09 PN 90.00 Alcohol 82.52 80.00 70.00 60.00 59.37 50.00 40.00 30.00 20.00 10.00 8.52 8.28 7.57 6.91 6.72 5.87 5.03 4.72 4.06 3.97 3.49 3.07 3.07 3.06 2.81 2.68 2.24 1.80 1.68 1.62 1.58 1.03 0.00 PN 2 PN 22 PN 23 PN 20 PN 12 PN 13 PN 11 PN 25 PN 10 PN 15 PN 4 PN 6 PN 19 PN 1 PN 9 PN 16 PN 14 PN 7 PN 3 PN 18 PN 8 PN 17 PN 24 PN 5 The rate of violent crime against a person is also higher than that citywide. This rate is amongst the highest across all priority neighbourhoods. LI Violence against a person 2008/09 Vi ol ence Ci tywi de 140.00 120.00 100.00 80.00 60.00 40.00 20.00 131.00 87.51 39.90 39.18 36.40 36.15 35.14 33.18 29.93 29.02 27.85 27.63 27.09 25.93 24.07 23.97 23.86 22.37 21.98 20.38 20.09 19.04 18.76 17.07 16.73 0.00 PN 2 PN 22 PN 20 PN 23 PN 15 PN 25 PN 11 PN 19 PN 10 PN 13 PN 9 PN 4 PN 6 PN 1 PN 7 PN 14 PN 12 PN 8 PN 17 PN 3 PN 21 PN 24 PN 18 PN 16 PN 5 18 Measuring of peoples’ perceptions and feelings of safety regarding crime and disorder are important, especially when it has been shown nationally that there is often disparity between what recorded crime is telling us and what people feel in terms of safety. Birmingham’s Annual Opinion Survey asks residents their opinions on the levels of crime, allows them to identify what the main problem are, and also asks questions around how resident’s feel local services are dealing with crime and anti‐social behaviour within their area. By looking at these results in each neighbourhood we can identify specific issues that are relevant to local areas. Within this neighbourhood 31% of respondents to the Annual Opinion Survey believed that the crime level has got better over the last 3 years, this figure is 5.4% above the citywide figure. 37.8% of respondents felt that there had been no change in the level of crime; this figure is 9.3% lower than the citywide average. Respondents who felt that the crime level was worse are at 16.9%, this is 0.5% lower than the citywide average. Opinion on changes in crime level over the last 3 years Citywide 80% 70% 60% 50% 40% 30% 20% 10% 0% North Nechells Bloomsbury and Duddeston 47.1% 31.6% 37.8% 25.6% 17.4% 16.9% 9.8% Better No change Worse 13.7% Don't know Residents in the North Nechells, Bloomsbury and Duddeston neighbourhood appear to have a positive opinion on crime levels. However, it can not be analysed how people arrive at this judgement, and what crimes people particularly think of when registering changing perceptions of crime levels. It may be that reducing certain crimes would have a more beneficial effect on perceptions than others and more multi variant and key driver analysis at a local level between crime rates and perception data might help answer some of the se questions. 40.3% of Respondents to the Annual Opinion Survey in the Kingstanding Central neighbourhood agreed that local public services sought their views about Anti Social Behaviour and Crime. This figure is 1% lower than the citywide average figure for respondents to the survey. 19 Source 2008 Annual Opinion Survey % agreeing that local public services seek their views about ASB and Crime in the local area 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 41.3% 40.3% 40.0% 30.0% 20.0% 10.0% PN19 PN24 PN11 PN6 PN18 PN9 PN22 PN16 PN5 PN14 PN15 PN21 Citywide PN12 PN1 PN4 PN7 PN17 PN25 PN13 PN20 PN10 PN8 PN23 PN2 PN3 0.0% The table identifies the top 5 issues within the North Nechells, Bloomsbury and Duddeston neighbourhood which are considered to be problems by residents. 41.6% of the respondents in this neighbourhood felt that litter/ rubbish was a problem within this neighbourhood. Although this is the highest percentage for all the issues within this neighbourhood, this figure is actually 1.9% below the citywide average. Of all the top 5 issues, only the percentage who viewed people using or dealing drugs as problematic in the area, is above the citywide average. 38.9% of respondents felt that this was an issue; this figure is 10% above the citywide average. AOS Respondents ‐ Top 5 problems in this neighbourhood North Nechells, Problem Citywide Bloomsbury and Duddeston Difference 1 Rubbish and litter lying around 41.6% 43.5% ‐1.9% 2 People using or dealing drugs 38.9% 28.9% 10.0% 3 Parents not taking responsibility for the behaviour of their children 37.1% 38.4% ‐1.3% 4 People not treating other people with respect and consideration 29.9% 31.5% ‐1.6% 5 Vandalism, graffiti and other deliberate damage to property or vehicles 29.4% 33.9% ‐4.5% 20 Available data at priority neighbourhood level is difficult to obtain for health indicators. The Be Birmingham performance team is working with the Health and Well being Partnership through the Joint Strategic Needs Assessment process to try and address this issue. An important role for neighbourhood managers will be to try and gather more anecdotal evidence and local intelligence once they are in post. 21 North Nechells, Bloomsbury and Duddeston has an above average level of both council and RSL homes which meet the decent homes standard. Resident’s satisfaction with their local area is below the citywide average. In general satisfaction with local service providers are below the city average. Local neighbourhood level data on Fuel Poverty More advanced profiling of perception measures by different demographic, socio‐ economic and segmentation groups, would allow more targeted interventions to be enacted with the support of neighbourhood managers Key driver and multivariate analysis of at least at an overall neighbourhood level to identify causes and reasons for people’s answers 22 Using data provided by the City Housing Partnership, the chart bellow illustrates the proportion of council homes and RSL homes which meet the decent homes standard. Birmingham has been working hard over the past few years to ensure that its housing stock is at an acceptable level for all its residents. Within this neighbourhood both the proportion of decent council and RSL homes are above the citywide figure. However it is anticipated that any inequality in the decency rates of council properties will be fully addressed within the next two years by the Housing Department’s ongoing programme of updating its stock Decent Homes - April 2009 PN15 Ci tywi de 98% 93% 88% 92.7% 89.1% 83% 78% 73% 98.8% 95.3% RSL 2009 Council 2009 Satisfaction in an area is crucial to ensuring that residents perceive they are living in a desirable environment helping to ensure that residents want to stay in an area which they perceive to be attractive. It is possible to identify satisfaction levels in a neighbourhood by utilising results of the Annual Opinion Survey. 81.39% of respondents in the 2008 Annual Opinion Survey were satisfied with North Nechells, Bloomsbury and Duddeston as a place to live. This figure is 4.8% below the citywide figure of 86.14%. So urce 2 0 0 8 A nnual Op inio n Survey NI 5 % Satisfied with Local Area as a place to Live 100% 86.14% 90% 81.39% Gap 4 .8 % 80% 70% 60% 50% 40% 30% 20% 10% 0% North Nechells, Bloomsbury and Duddeston City Wide 23 A contributory factor to overall satisfaction levels in an area is resident’s satisfaction with their local service providers. Again using the Annual Opinion Survey it is possible to assess satisfaction levels for this neighbourhood and compare it with the citywide figures. Satisfaction levels for local services are higher within this neighbourhood for NHS dentists, Job centres, Local authority schools and adult education. The largest difference between citywide figures and figures for the neighbourhood is with NHS Hospitals, where the satisfaction figure is 6% lower within this neighbourhood. Source 2008 Annual Opinion Survey Satisfaction with Local Services North Nechells, Bloomsbury and Duddeston 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 70% 74% 71% 72% 79%79% 72% 78% 69% 72% City Wide 71% 70% 59% 54% 51% 44% West M idlands Police West M idlands Fires Service GP Surgeries NHS Hospitals Accident and Emergency Departments NHS Dentists Job Centres 54% 45% Local Authority schools Adult education and training including colleges and Universities 24 There are no formal governance structures within this neighbourhood, however there are numerous resident associations working within this neighbourhood. Whilst the absence of a formal governance structure could potentially lead to residents having difficulty engaging, this neighbourhood appears to be more positive with regards to Community Engagement than the rest of the city. Residents within the North Nechells, Bloomsbury and Duddeston neighbourhood have a less positive view on Community Cohesion when compared to the rest of the city. Evidence taken from the Annual Opinion Survey regarding trusts, suggest that there are low levels of trust for many different groups of people/ service providers within this area. More advanced profiling of perception measures by different demographic, socio‐ economic and segmentation groups, would allow more targeted interventions to be enacted with the support of neighbourhood managers Key driver and multivariate analysis of at least at an overall neighbourhood level to identify causes and reasons for people’s answers 25 There is no formal neighbourhood governance in place for the neighbourhood area. The Nechells Ward Strategic Partnership acts as the management board for the ward though and is made up from resident representatives from democratically elected Neighbourhood Forums, Statutory agencies like West Midlands Police, West Midlands Fire service, Primary Care Trust, representatives from Ladywood District Directorate and Birmingham City Council elected members. In terms or Neighbourhood community infrastructure, there are a range of community based bodies and organisations in the neighbourhood area including: A strong Tenant Management Organisation for the Heartlands and Bloomsbury areas North Nechells Friends of Park (Constituted) North Nechells Youth Forum Bloomsbury Cyber Junction (Constituted) Bloomsbury Neighbourhood Forum (Constituted) Churches Together in Nechells (CTiN) North Nechells In Bloom Partnership Strengthening Community Cohesion is vital; a key factor in this is ensuring that residents agree that people from different backgrounds get on well together in their local area. Residents who feel engaged in a community are more likely to feel a sense of worth, which can in turn strengthen local democracy and governance. Active involvement by residents within an area can help to develop and share knowledge and skills, producing benefits both at a citywide and local level The Annual Opinion Survey can also be used to gauge how each neighbourhood is doing against Community Cohesion (NI 1) and Community Engagement (NI 4) indicators within the LAA. Within this neighbourhood, residents appear to feel less positive with regards to Community Cohesion when compared with the city. 74.6% of respondents to the Annual Opinion Survey within this neighbourhood believe that people from different backgrounds get on well together (NI 1); this is 4.3% below the citywide figure. Residents in this neighbourhood, however have a more positive view of their opportunities to influences decision making in their local area. 46.8% of respondents within this neighbourhood believed that they could influence decision making (NI 4), this is 3.6% above the citywide figure. 26 So urce 2 008 A nnual Op inion Survey Birmingham Opinion Survey Indicative Data for National indicators North Nechells, Bloomsbury and Duddeston City Wide 100% 90% Gap 4 .3% 78.9% 80% 74.6% 70% 60% Gap 3.6 % 46.8% 50% 43.2% 40% 30% 20% 10% 0% NI1 NI4 Residents expressing high levels of trust with regards to local people or institutions can provide a further insight into community cohesion. High levels of trust are more indicative of a community that can work together effectively. Using the Annual Opinion Survey to investigate levels of trust can help to identify where clear differences may lie between neighbourhood and citywide levels. Within this neighbourhood the level of trust for Housing Officers is 11% higher than the citywide results of 30%. Trust of older people in the area is at an equal level to the citywide figures (55%). However for all other people/institutions levels of trust within this neighbourhood were below those reported citywide. The most significant differences in this neighbourhood are with levels of trust in; next door neighbours (9% lower than citywide figures of 74%) and doctors (9% lower than citywide figure of 71%). Source 2008 Annual Opinion Survey Where a respondent trusts people or institutions completely/ a lot North Nechells, Bloomsbury and Duddeston City Wide 100% 90% 80% 70% 74% 71% 65% 62% 60% 58% 55%55% 54% 48% 49% 47% 50% 52% 48% 51% 41% 43% 40% 28% 30% 41% 31% 30% 20% 10% 0% Next door neighbour Other people t hat live in your street (not immediate neighbours) Doct or Young people Older people in Faith leaders in in your area your area your area Your council Local Police Off icers Local Shop Keepers Your Housing Officer 27