Your easy guide to replacing your set top box.
Transcription
Your easy guide to replacing your set top box.
Your easy guide to replacing your set top box. iQHD_DIY_A5_Master_Print_Ready.indd 1 21/08/12 6:23 PM Hello Follow these simple instructions and you’ll be enjoying your Foxtel iQHD quicker than you can say “pass the popcorn”. This handy guide will show you how to swap your current iQHD box with a new one. The whole process should only take around 15 minutes, and there are 4 easy steps. Included in this kit, you should have · A new iQHD set top box · A letter detailing how to return your old set top box · This set of instructions You will be using your existing smartcard with your new iQHD box. Handy Hint... Your current iQHD recordings. When you swap your box you lose your recordings and series links. If possible it’s a good idea to write down all of your current series links so that you can reset them in your new box. Just press the “Planner” button on your remote control to see all of your recordings. 2 iQHD_DIY_A5_Master_Print_Ready.indd 2 21/08/12 6:23 PM Step 1 Preparation and safety check Serial Number (new iQHD box): Existing Smartcard Number: 0000 0 9 46 06 29 000 00 00 D: Record your details. Note down the serial number of your new set top box and also your existing smartcard number. You’ll need them when you call to activate your new box. To access your smartcard open the door in the front panel of your set top box. A 0242 C: Unpack your new box. Carefully remove your new set top box from the packaging, and place it close to your existing box...as you’ll soon be swapping over the cables, one by one. Your set top box serial number is located on the bottom of the set top box and is 11 numbers long. The Smartcard serial number is the 12 digit number on the back of the card above the barcode This is your smartcard 1B B: Clear some space. Make sure you have some room to move around your telly, so you can easily access all of the cables and sockets. Handy Hint... FD5300 A: Safety first. Please turn off your telly, and set top box at the wall. Keep your cables plugged into your box, and leave the smartcard in the box. eSATA message tv guide USB online select ir receive back REC signal reset smartcard 3 iQHD_DIY_A5_Master_Print_Ready.indd 3 21/08/12 6:23 PM Step 2 Swap your cables and smartcard First put your new set top box on top of (or close to) your old set top box. Now, just remove your cables from the old set top box, and connect them into the same socket on your new set top box, one by one. The signal input cable needs to be unscrewed and screwed in, it does not pull out. Y Pb HD COMPONENT VIDEO OUT Pr COMPOSITE VIDEO OUT L R AUDIO OUT (FIXED AUDIO) VCR SCART (FIXED AUDIO) S - VIDEO OUT TV SCART USB 2 DIGITALAUDIO OUT(FIXED AUDIO) 1 COAXIAL OPTICAL 3 ETHERNET TELEPHONE LINE 240V - 50HZ CABLE INPUT For your connection, you should have the following cables connected: Other connections you may be currently using are listed below. Make sure these are also swapped over. 1.Cable/Satellite Signal Input A: RCA B: SCART 2.HDMI Connection D: Ethernet E: Telephone Lead C: S-Video 3.Power lead: The final connection If you have more connections than these, you might like to give our friendly customer service team a call on 1300 732 681 and they’ll be able to help you 7 days a week. A full list of our operating hours can be found on foxtel.com.au. Finally, take the smartcard out of your old set top box, and place it into your new set top box. The smartcard can be inserted into the front panel of the set top box. Make sure you insert it the right way by following the arrow on the card. 4 iQHD_DIY_A5_Master_Print_Ready.indd 4 21/08/12 6:23 PM Step 3 Turn the power on and call us to activate Time to turn the power back on at the wall, for both your TV and set top box. Once your telly warms up you should see this screen on your TV (fig 1). Call the Foxtel Activation line on 1300 732 681 and the friendly representative will do the rest for you. Be sure to have your serial number handy (refer to page 3). Too easy. For more information on our operating hours please visit www.foxtel.com.au. (fig 1) Step 4 Return your old set top box Returning your equipment is easy. All you need to do is take the enclosed letter, together with the self adhesive label and your old set top box to an Australia Post outlet, and they will take care of the rest. Australia Post will give you a receipt – it’s a good idea to keep a copy of this for your records. For safe transporting, you should use the cardboard box your new equipment was delivered in. Congratulations, you’re ready to go. 5 iQHD_DIY_A5_Master_Print_Ready.indd 5 21/08/12 6:23 PM Activate On Demand for the next wave of entertainment. If you haven’t activated On Demand, you’re missing out on the next wave of innovative entertainment from Foxtel, an ever-expanding library of thousands of pay-per-view movies and TV episodes available at the touch of a button. Enjoy the latest new releases plus a wide range of TV shows and movie classics. All it takes is an internet connection to your Foxtel iQHD box. Then you’re ready to order what you want, when you want instantly. 6 iQHD_DIY_A5_Master_Print_Ready.indd 6 21/08/12 6:23 PM Connecting to On Demand is easy: 1. Call 1300 797 716 And say “Activate on Demand”. Or go to foxtel.com.au/myaccount, login and click “My Set Top Boxes” followed by the “Activate On Demand” tab. 2.Connect Your broadband modem to the back of your iQHD box with an Ethernet cord, or call us to order a Powerline Adapter if your modem and iQ are in separate rooms. 3. Press On Demand Now you’re ready to go. Press On Demand on your remote^ and start exploring. ^Maybe Box Office button on some remotes. 7 iQHD_DIY_A5_Master_Print_Ready.indd 7 21/08/12 6:23 PM www.foxtel.com.au iQHD_DIY_A5_Master_Print_Ready.indd 8 21/08/12 6:23 PM
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