Summer 2013

Summer 2013
MESSAGE FROM OUR CEO
The Winning Team for Complete
Home Comfort Services!
Dedication, precision and reliability are what make Woodfin the winning team for your home comfort services. We also
take care of your heating and air conditioning, plumbing, electrical, home security and indoor air quality needs. With
over 300 years of combined experience, our management team is ready to take on any home comfort service you may
need. Not only do we strive to provide the highest quality of work, but we are always developing new ways to find the
best service and payment plans – and offer more with our customer rewards program!
In this summer newsletter we’ll…
• Find The Right Plan for You.
• Ask, “Is Your Home Wasting Energy?”
• Discuss security with A Watchdog by Your Side
• Assure you that No Ductwork, No Problem – we can help you stay cool
– ductless style.
• Help you Power Through the Changing Seasons with a Generator
• Plus, you’ll Meet Travis Riddle – One of Our Best, hear A Word from Our
Customer, and find a delicious new recipe perfect for the summer!
Whether you need electrical services, plumbing work, heating and air conditioning maintenance, or Watchdog Security,
we’ve got you covered! We always want to know what you think. If you have any questions, please do not hesitate to
call us or visit www.AskWoodfin.com to learn more. At Woodfin, we’re here to continuously and innovatively take care
of all your home comfort needs.
Sincerely,
Jack Woodfin
Jack Woodfin
Watchdog Report
The Right Plan for You
At Woodfin, it’s important for us to find new ways we can accommodate you. With our Budget Payment Plan,
Woodfin Charge Account and COD, we have payment programs and methods that will suit your needs.
Find out which plan is the right plan for you and make your home comfort costs manageable all year long!
Payment Plan
Our Woodfin Budget Payment Plan
takes your annual fuel costs and
spreads them out based on your
previous annual usage by dividing
them into 12 equal parts. At the
end of each budget season we’ll
refund all account credits and bill
any balances to you. You can even
simplify bill payment by combining
your comfort protection plan costs
with your budget payment plan.
Woodfin Charge
Account
COD (or Collect
on Delivery)
With our Woodfin charge account
you will have 30 days to pay for
all your Woodfin home services.
Also, we offer automatic oil delivery
service for those customers.
A simple credit check is all it takes
to get started.
When you schedule any Woodfin
service or delivery you can also pay
COD. We accept cash, checks and
all major credit cards.
Let Woodfin find the right plan for you. For more information visit our site,
AskWoodfin.com. If you have any questions, please give us a call at (804) 730-5000.
Our reliable Woodfin team is here to answer any questions or concerns you may have.
Recipe Corner: Mayo-Free Potato Salad
This quick and
easy Potato Salad
recipe is the perfect
addition to any
summertime BBQ
or picnic.
Ingredients
1 ½ pounds small red potatoes,
boiled and quartered
Directions
Toss together all ingredients
and serve.
2/3 cup plain yogurt
1/3 cup sour cream
1 cup chopped celery
½ cup sliced kalamata olives
¼ cup chopped scallions
¼ cup chopped parsley
1 tablespoon lemon juice
Salt and pepper
Recipe Source – RachelRayMag.com
www.rachaelraymag.com/Recipes/rachael-ray-magazine-recipe-search/fast-recipes/mayo-free-potato-salad
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Is Your Home Wasting Energy?
Did you know that the nice cool air
being produced by your air conditioner
could be escaping through cracks
throughout your home? Don’t let
energy and money go to waste.
At Woodfin, we offer two home energy
tests so that you can conserve energy
and save money: Woodfin Home
Energy Savings Review and Woodfin
Home Energy Assessment.
With our Woodfin Home Energy Savings Review, we’ll perform a visual
inspection of your home. Based on our experts’ observations, we’ll
provide recommendations to help you increase energy conservation
and reduce energy costs.
The Woodfin Home Energy Assessment provides a more in-depth
look at the potential energy savings in your home. We’ll begin with
a blower door test. This test pinpoints air leakage problem spots.
We’ll then use thermal imaging cameras to identify areas of costly
infiltration. Once those two tests are done, we’ll inspect your heating
and air conditioning equipment, insulation levels, air sealing, windows
and doors, appliances and lighting. Based on all findings, we’ll
generate an official grade rating for your home, which will identify
any areas where energy-efficiency, comfort, health and safety
improvements can be made.
To schedule a Home Energy Savings Review or Assessment, or to learn
more, call us at (804) 730-5000.
What are the “solutions” that Woodfin Comfort Energy Solutions
provides? Woodfin can help identify short- and long-term solutions
to remedy any problem areas in your home:
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High-efficiency heating and air conditioning equipment
Attic and crawlspace insulation and sealing
Air filtration systems
Air purification systems
Sealing home envelope air leaks
Attic radiant barriers
Weather-stripping and window sealing
Humidification and dehumidification
Mold concerns
Water-saving plumbing fixtures
Electrical surge protection
Indoor Air Quality products for dust and allergies
Many other items that help you save on all your utility bills!
Thermal camera imaging of your home
3
Meet One
of Our Best
It comes as no
surprise that
Travis Riddle was
picked for this
month’s Employee
Spotlight!
He started out as
an HVAC Service
Apprentice with
Gill Oil in October 1999, and stayed
on as a technician with the service
department when the company merged
with Woodfin in 2003. In late 2007, Travis
earned a promotion to manage the
electrical department; but he didn’t stop
there. Travis continued to demonstrate
dedication and true skill and that’s why,
in January 2012, he was named Sales
Manager of all Woodfin’s home services.
Throughout his journey with the
company, Travis says he has always
appreciated the opportunities for growth,
adding that, “working at Woodfin has
been both challenging and rewarding,
and the opportunity to grow and excel
is constantly given to employees.” At
Woodfin, success doesn’t only apply to
employees, Travis went on to add. “We put
the customers first. We believe that if we
take care of our customers, our customers
will take care of us.”
Throughout the years, the company
has grown and developed but
maintained the same core belief.
“Woodfin has always strived to provide
all the services a home needs in one
place,” Travis explained. That’s what truly
makes Woodfin stand out, and Woodfin
is continuing to find even more ways to
provide service for all our customers.
Born and raised in Richmond, Virginia,
Travis still lives there with his wife – and high
school sweetheart – Amy, and their two
daughters, Victoria, 14, and Allison, 8. Travis
enjoys spending his free time with his family.
He and Victoria bond over hunting trips,
and Allison is getting ready to be their “next
little hunter.” Travis also coaches both of the
girls’ softball teams, and Victoria even assists
her dad with coaching Allison’s team. Travis
thanks his wife for his long and successful
journey with Woodfin so far, “Between all the
late nights worked during the hot summers
and cold winters, I thank Amy more than
anything. I couldn’t have done all this
without her constant love and support.”
Watchdog Report
Power through the Changing
Seasons with a Generator
Last fall, the East Coast was devastated by Hurricane Sandy. Many people were
left without power and heat. As your faithful home comfort service team, we worked around the
clock to restore your heat and power. Before hurricane season hits this year, call Woodfin to
get your emergency back-up generator, and be prepared! You’ll be able to weather any storm
knowing that you and your family won’t be left in the dark.
At Woodfin, we offer both propane generators and natural gas generators, so you have the
option to select a generator that fits your home and needs. Woodfin Electrical offers the best
home standby generator service available.
We don’t just install and maintain generators. At Woodfin,
we’re here to take care of all your electrical needs from
electrical repairs, wiring, and installations to electrical
panel upgrades, surge protectors, and outdoor lighting.
Interested in a home generator or any of our other
electrical services? Visit www.AskWoodfin.com or call
us at (804) 730-5000.
And Now a Word from Our Customer
Marilyn Leahy has been a dedicated Woodfin customer for 3 years, and she counts on Woodfin for her electrical,
plumbing and heating needs. It all started back in 2010 when the so-called “Snowmageddon” hit and left homes from Virginia
to Pennsylvania without power.
For Marilyn, being without power was especially tough – with an elderly mother who had recently suffered from a stroke,
Marilyn couldn’t take any chances. After seven days without power, Marilyn called Woodfin to install a generator in her
mother’s home and one in her own house next door.
“Woodfin was so helpful; I wanted to stay with them for all my home comfort needs.” Marilyn loved the
convenience of being able to go to one company for various home services. She called Woodfin for plumbing services and
that’s when Kevin showed up to do the job. “He went through my home from top to bottom,” Marilyn raved about the thorough
job that was done. “It’s amazing how one company can handle all our home comfort needs while coordinating between
departments. The Woodfin team talks to each other. They even try to solve problems before they arrive on site.”
In addition to the exceptional service work done, Marilyn also wants to compliment Woodfin on their unique
connections with customers. “My mother is 79,” Marilyn started, “and Woodfin is very understanding. Woodfin is always
very sensitive and responsive and they really think about their individual customer’s needs. Personal attention – that’s
critical! The Woodfin team is versatile – they can handle any product, even down to finding the perfect control options for your
thermostat. Other companies just don’t do that. They’re not sensitive to personal needs like Woodfin is.”
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Watchdog Report
A Watchdog
by Your Side
With All Secure, security and safety is our
goal. We offer complete home and business
security solutions so that you can stay
worry-free and protected. Our home
security systems offer 24-hour coverage
365 days a year with immediate
response to alarms in accordance with
your preferences.
At Woodfin we offer several security options:
Quick Response
Medical Alert
Systems
Security, Fire
and Smoke
Alarms
Carbon
Monoxide
Detectors
Features include….
• Plug-in installation
• Instant two-way, hands-free
voice communication
• Inactivity monitoring
• Powerful speaker and speed
dialing capabilities
• Automatic medication
reminders
• Smoke, gas and flood
detection
Watchdog Security will provide…
• 24-hour monitoring service and
complete home security plans
• Fire protection and burglary
alarm system integration
• Ability to check in on your
home while you’re away or
find out when a package
arrives via Smartphone alert
• Monitoring for your security/
fire system for even greater
peace of mind
• Option to control your security
system remotely on your
personal mobile device
• Carbon monoxide detectors
can be part of the monitored
security system, and our
24-hour security center will be
alerted if help is needed
• It is recommended that at least
one carbon monoxide detector
is installed near bedrooms and
on every level of your home
Security
Cameras
Benefits include…
• R eceive important alerts, view
live video, stay connected to your
home or business
• L ook in on your nanny or
babysitter to see how she interacts
with your children
• E asily keep track of your kids’
busy schedules and when they
come and go
• Check up on your pets
• And so much more!
Whether you are home or out of town, you’ll have Woodfin Watchdog Security looking out for you.
For more information on All Secure, please visit our website or give us a call at (804) 764-4539.
Survey Winner
The latest winner of dinner for two, chosen in our random drawing of completed
equipment installation surveys, is Herbert Patterson of Sandston, Virginia.
Mr. Patterson won a $50 gift card to his restaurant of choice, Red Lobster.
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Low
Temperature
Alarms
•W
arehouses, commercial
refrigerators/freezers, computer
rooms, data centers, laboratories,
healthcare services and archival
rooms rely on carefully controlled
environments to ensure the
stability of the products and
equipment within
• L ow-temperature alarms also
protect empty buildings, such
as vacation homes, by sending
an alert if the temperature falls
below a predetermined level
• A ll Secure will alert you when the
temperature reaches a dangerous
degree point, and enable you
to correct the issue before it’s
too late
PRESORTED
STANDARD
U.S. POSTAGE
PAID
Richmond, VA
Permit No. 1225
P.O. Box 277
Mechanicsville, VA 23111
(804) 730-5000
www.AskWoodfin.com
No Ductwork, No Problem
Is the sweltering heat
getting in the way of
your enjoyment this
summer? Ductless air
conditioners – or minisplits – are a great way
to cool your home without the additional cost of installing ductwork!
Ductless AC delivers cooled air through narrow pipes that are
installed in your walls without any major construction work.
Cooled air is delivered by wall-mounted units that are
connected to outdoor units. You get all the AC cooling power
that a traditional central air conditioning system delivers without
the ductwork.
At Woodfin, our expert HVAC technicians install air conditioning
systems from top manufacturers and provide complete ductless
AC repair and service
as needed. Interested
in going ductless? Give
us a call at
(804) 730-5000.
How May We Help You?
To receive more information on any of
Woodfin’s products and services, please
complete this form and return it to us. One of
our service representatives will contact you.
Yes, I’d like to know more about:
❑ Woodfin's payment plans
❑ A home energy review
❑ Electrical services and generators
❑ All Secure home security services
❑ Ductless air conditioning systems
❑ Other: _______________________________________
❑I’m ready to go electronic (including
paperless billing) ! My e-mail address is:
______________________________@___________________.
Name:____________________________________________
Address:__________________________________________
____________________________________________________
Phone:______________________________________________
Please mail to:
P.O. Box 277
Mechanicsville, VA 23111
(804) 730-5000
Request more information at
www.AskWoodfin.com
6
Newsletter by
1-800-796-3342 www.primediany.com