InSite - GE Healthcare

GE Healthcare
InSite
™
Real-time service solution
Why broadband connect your GE equipment?
Because broadband gives you access to GE when you need service
fast AND keeps your diagnostic imaging assets in perfect health
usingthe power of InSite™.
Fast Response . . . Fast Fix . . . Fast Service
No
Connectivity
Analog
(Dial-up)
Digital
(Broadband)
Engineer Response/
Diagnosis
3 hr
20 min
< 5 min iLinq™
Remote Fix
N/A
90 min
< 30 min InSite™
Online Engineer
Image Download
N/A
90 min
3 min InSite™
Repair Time (Avg)
12 hr
7 hr
5 hr InSite™
Data - GE Healthcare US
What’s InSite™ ?
InSite™ is GE’s advanced remote services
technology that can instantly connect your
asset with a GE services expert who will
attempt to resolve an issue on the spot,
often remotely.
If an onsite repair is required, a GE service
engineer will arrive already armed with
intimate knowledge of the problem and
equipped to solve it quickly.
Round-the-clock protection and peace of mind
InSite™ technology means GE can proactively monitor your critical medical equipment, identify
potential problems and fix them before you feel the pain of unscheduled downtime and cost. It can
even capture elusive intermittent faults which are difficult to observe on-site.
With the power of InSite™, you will benefit from:
Continuous Efficiency
Protection
of Diagnostic
Image Quality
Prediction of
Technical
Issue
Shorter
Repair
Time
Equipment
Performance
Report
imagination at work
iLinq™ - priority access to GE online service
support (Digital Services Product)
GE Healthcare
Broadband connection to GE is Safe and Secure
GE Online
Centre
Hospital
Network
VPN Tunnel
VPN
Router
With
InSite™,
thethe
privacy
and
security
of both
your
practice
and
your
patients
is assured
via:via:
With
InSite™,
privacy
and
security
of both
your
practice
and
your
patients
is assured
• virtual private network (VPN)
■ virtual private network (VPN)
• IP security protocols (IPsec) encryption
■ IP security protocols (IPsec) encryption
• audit trails
■ audit trails
• multi-layered defence for secure computing
■ resources
multi-layered defence for secure computing
resources
• patient information automatically anonymised
■ patient information automatically
as part of the image data retrieval process
anonymised as part of the image data
• only
authorised,
trained GE professionals can
retrieval
process
access your systems in compliance with GE
■ only authorised, trained GE professionals
customer data policies and procedures.
can access your systems in compliance with
GE customer data policies and procedures.
youconnected
get connected
We’llWe’ll
help help
you get
From explaining the benefits and requirements
From explaining the benefits and requirements of
of broadband and providing information on
broadband and providing information on design and
design and technical aspects, through to
technical aspects, through to planning and installation,
planning and installation, our people will be
our people will be there to answer your questions and
there to answer your questions and ensure
ensure everything goes smoothly.
everything goes smoothly.
To learn more about GE Healthcare Services and
We
will
work
you
to: you to:
To learn
more
about your
GE Healthcare
how
we can
support
facility,
We
willwith
work
with
Services
how we can support your
please
calland
1800-102-7750
■ assess
compatibility
with GEwith
Healthcare
Services
• assess
compatibility
GE Healthcare
facility, please call +65 67737303
hardware
Services hardware
Wipro GE Healthcare
■ get appropriate
GE 4Healthcare
No
Kadugodi Industrial Area
• plan and approvals
schedule your VPN configuration
1 Maritime Square
Sadaramangala,
Whitefield
■ plan•and
schedule
your VPNyour
configuration
involve
and support
IT team.
#13-01 HarbourFront
Centre
Bangalore
- 560067 INDIA
■ involve and support your IT team.
Singapore 099253
imagination at work
© Copyright 2012 GE Pacific Pte Ltd. Printed in
Singapore.
All rights reserved. GE and InSite GE monogram
are reserved.
trademarks of the General Electric Company.
© General Electric Company All rights
DOC1142365
GE and InSite GE monogram are trademarks of the General Electric Company.