Accor launches Indonesian brand

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≪ BUSINESS BOOM
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11 March 2013
Tourism and accommodation
providers expect to generate
higher profits in 2013, a study
finds... READ MORE
≪ EDITOR’S EYE
▶ P1
≪ IBIS EXPANDS
Mark Elliott looks at the
bizarre US ruling allowing
passengers to carry knives on
aircraft.. READ MORE
Accor has added six new ibis
properties in China, as brand
spreads into more second tier
cities... READ MORE
Delta CEO questions
knife ruling
Accor launches Indonesian brand T
Grand Mercure Maha Cipta to be tailored to needs of Indonesian guests...
Grand Mercure Jakarta Harmoni
A
ccor has launched a new
upscale brand tailor-made for
the Indonesian market.
Unveiled at a press conference
at ITB Berlin, Accor's new Grand
Mercure Maha Cipta label will
become the second Mercure product
to be individually tailored to the needs
of an Asian country, following the
launch of Grand Mercure Mei Jue in
China. While no development targets
were given for the new Indonesian
brand, Accor said it would help the
company achieve its overall goal
of operating 100 hotels across
Indonesia by 2015. The first hotel
under the new brand will be the Grand
Mercure Jakarta Harmoni.
"After the successful launch of the
tailor-made brand Grand Mercure Mei
Jue in China, we are launching Grand
Mercure Maha Cipta in a market
where we are already the leading
player," said Grégoire Champetier,
Accor's Global Chief Marketing
Officer. "Our clients are expecting
brands capable of understanding the
diversity and the complexity of their
identity. To meet these expectations,
we intend to continue the
development of the Grand Mercure
brand in other key regions."
'Maha Cipta' means 'Greatest
Creation' in Bahasa Indonesian,
and Accor said it would target the
upscale Indonesian market through
four key areas: guest welcome, food
& beverage, wellness and culture.
Guests will be offered a "respectful"
welcome with tropical fruit macaroons
on check-in, while hotels' F&B
outlets will serve Indonesian dishes.
Guest rooms will have a "tranquil
ambience", according to Accor,
while spa treatments will use local
herbs. Perhaps most noticeably,
hotels will offer traditional music and
dance performances, batik painting
workshops and art exhibitions.
Launched last year, the Grand
Mercure Mei Jue brand now has a
portfolio of 13 hotels in China, with a
further 14 under development, and
Accor said it planned to "replicate this
success" in Indonesia. Click here for
full story.
Archipelago launches luxury brand in Bali
?
The new duty free shop
being developed in Sanya is
70,000m² – roughly the size
of 14 football fields
he CEO of Delta Air Lines has
voiced his opposition the new
ruling that will allow passengers to
carry small knives onboard aircraft.
In a letter to the US Transportation
Security Administration (TSA), Richard
Anderson questioned the wisdom of
relaxing the rules on dangerous items,
which were put in place after 9/11.
"These items have been banned for
more than 11 years and will add little
value to the customer security process
flow in relation to the additional risk
for our cabin staff and customers,"
Anderson said in the letter to TSA
chief, John Pistole. "If the purpose is
to increase security checkpoint flow,
there are much more effective steps
we can take together to streamline the
security checkpoints with risk-based
screening mechanisms."
The TSA said the new measures
will bring the US into line with
international standards. Flight
attendants however, have criticised the
move, saying it will "endanger lives".
Sanya develops
world's biggest
duty-free shop
T
he world's largest duty-free
complex is under construction
in the Chinese resort city of Sanya.
According to a Xinhua report, the
Sanya Haitang Bay International
Shopping Mall project will cover
70,000m², and is expected to welcome
its first customers in 2014. China
gave the island province of Hainan
permission to develop duty-free retail
in 2011, as part of efforts to turn the
area into a major tourism destination.
The province currently has two dutyfree shops, one in provincial capital of
Haikou, and the other in Sanya.
Alana Vasanti
rchipelago International has
opened its first ever Alana hotel
in the Seminyak area of Bali.
The new luxury brand's flagship
property, the Alana Vasanti features
98 rooms and 28 suites, all with
private balconies, large bathrooms
with rain showers, 42-inch LED
televisions and iPod docking stations.
Guests staying in the suites also have
access to a 24-hour club lounge with
free Wi-Fi, while the four presidential
follow us on
suites also include private outdoor
hot tubs.
Other resort facilities include
a restaurant, swimming pool with
sundeck and pool bar, and a spa with
fitness centre. There is also 200m² of
meeting space spread across three
function rooms.
The Bali resort will become
Archipelago's first Alana property, but
it plans to launch three more in Solo,
Yogyakarta and Surabaya.
Advertise with TDA today! Email us at [email protected]
Private Villas in Seminyak –
Travel Industry special rate from
USD185 per night
*conditions apply – please contact us for full details.
Vi
deo
A
Wa
tch K Bali
ISS
Address : Jalan Cendrawasih No 99X .
Petitenget. Kerobokan – Kuta, Bali. Indonesia
Reservations : + (62) 361 – 8476670 ,
+ (62) 361 - 9258188
Fax : + (62) 361 – 8691788
Email : [email protected], [email protected]
Website : www.kissbali.com
Editor-in-Chief: Mark Elliott 
Managing Director & Editor: Gary Marshall 
101A Upper Cross Street, #11-16 People’s Park Centre, Singapore, 058358
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11 March 2013
▶ P2
Travel spending to rise in
2013 – survey
TripAdvisor report finds that most tourism
business expect rising profits...
US knife ruling cuts through
common sense
How many wood whittlers are left in the wild?
T
ravel spending is expected
to rise this year, with tourism
businesses expecting to increase
rates and generate greater profits,
a new study from TripAdvisor has
found.
According to its global
TripBarometer report, conducted by
research firm StrategyOne on behalf
of TripAdvisor, 68% of global tourism
and accommodation providers
expect to be more profitable this
year, with Asian operators (72%)
event more optimistic. Operators
in Australasia however (65%) were
slightly less optimistic than the rest
of the world.
Perhaps fuelled by this optimism,
40% of global accommodation
providers plan to hike their room
rates in 2013. That percentage rises
to 42% among the more confident
Asian operators, but falls to 36%
in Australasia. This strategy could
backfire however; the TripAdvisor
study also found that price is still the
most important factor for customers
when choosing a hotel. Room rates
were the key decision-making factor
for more than three quarters (76%)
of global consumers, ahead of
location (68%) and online reviews
(44%). And competition between
accommodation providers is fierce
- travellers were found to look at an
average of seven properties before
making their booking decision.
“The TripBarometer has
revealed useful insights into what
global travellers are planning and
shone a light on the areas where
accommodation providers can do
more to meet guests’ expectations,”
said Christine Petersen, President
of TripAdvisor for Business. “With
travellers choosing digital channels
for their travel planning and
research, traditional word-of-mouth
has been amplified and online
booking has become the norm
across the globe. The next logical
step is mobile.”
Other motivating factors for
consumers include room discounts,
free nights and free Wi-Fi. Click here
for full story.
Centara to add third Maldives resort
Why do I go and open my big mouth?
Sometimes I really wonder…
make an innocent remark about England’s cricket team
playing well, and they struggle to draw with New Zealand. I
confidently state that hotels won’t get mixed up in Bangkok’s
alcohol ban, and my Sunday brunch gets cancelled. But perhaps
slightly worse, in the greater scheme of things; I boldly assert that
travelling by air is now safer than ever (see last week’s Editor’s
Eye), and the US passes a new regulation allowing passengers to
carry knives. Why do I even bother?
I
Yes, in the most baffling piece legislation since the UK banned
people from gathering to listen to “repetitive beat music”, the US
Transportation Security Administration (TSA) has relaxed a 10-year
ban on carrying knives onboard aircraft. Why? What possible
purpose can that serve?
As far as I can see, the only people who might want to carry
knives onboard flights are cutlery salesmen, violent criminals and
Ray Mears, and I’m not sure I’d want any of these sitting next to
me on a four-hour flight (especially cutlery salesmen – imagine the
conversation).
Unsurprisingly, the move was opposed by flight attendants,
who said the ruling would “endanger lives”. Of course it will!
How could allowing knives on flights possibly not make flying
more dangerous? The original ban on carrying knives was put in
place after 9/11. Now I’m not a big fan of over-zealous security
measures, but banning knives, box-cutters and other sharp,
stabby items is surely just common sense, like banning smoking at
gas stations.
Other items have also been reclassified as safe, including hockey
sticks, snooker cues, golf clubs and ski poles. Fine, these all have
practical purposes, and I don’t recall anyone ever having hijacked
a plane using a nine iron. Knives, on the other hand, have little
other practical purpose than to whittle wood and hurt people, and
there aren’t many wood whittlers left in America.
Centara Hudhufushi will be developed on the Lhaviyani Atoll
C
entara Hotels & Resorts will
open its third resort in the
Maldives next year, following the
signing of a new management
contract. Centara Hudhufushi Resort
& Spa is currently under design and
planning, and is set to launch as an
international four-star hotel in the
second half of 2014. The resort, which
will have approximately 110 rooms,
will be located on the east side of
Lhaviyani Atoll, 25 minutes from Male
International Airport by seaplane.
“Our international presence has
grown extremely strongly during the
past few years, and the Maldives has
follow us on
been a major success for us,” said
Chris Bailey, Centara's Senior Vice
President of Sales & Marketing. “We
believe that having a third Maldives
resort, in a very different location
amongst the Maldivian islands, and
with a different style to the existing
two resorts, will give us a very
powerful marketing tool.
Centara opened its first resort in
the Maldives, Centara Grand Island
Resort & Spa Maldives, in late 2009.
The second resort, Centara RasFushi
Resort & Spa Maldives, will open in
March this year. Click here for full
story.
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But according to the TSA rules, a 6cm-long knife is now
considered safer than a person carrying 101ml of drinking water.
If it wasn’t so worrying it would be laughable. That’s the last time I
start making assumptions about aviation safety.
Taipei scraps budget terminal plan
T
aipei's biggest airport, Taoyuan
International, will not get a new
low-cost carrier terminal, after a
fact-finding mission concluded the
project wasn't viable. According to
a report by the China News Agency
(CNA), a team from Taoyuan
International Airport Co visited
Malaysia and Singapore recently
to look at similar facilities in those
countries. It was deemed however,
that a specific budget terminal
wasn't necessary at Taipei, and
that low-cost carriers could instead
be accommodated at Taoyuan's
existing Terminal 1.
Editor-in-Chief: Mark Elliott 
Managing Director & Editor: Gary Marshall 
101A Upper Cross Street, #11-16 People’s Park Centre, Singapore, 058358
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11 March 2013
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Saas Revenue Management Solutions
ibis adds six hotels in China
IN NUMBERS
QUOTE
OF THE DAY
“Creating strong,
locally relevant
brands is a
cornerstone of
our strategy in
Indonesia and
across the Asia
Pacific region.”
1
Archipelago has
launched its first Alana
hotel in Bali
6
Accor has opened
six new ibis hotels in
China
68
The percentage
of global tourism
operators that expect
to be more profitable
in 2013
72
The percentage
of Asian tourism
operators that expect
to be more profitable
this year
ibis Guangzhou GDD
A
ccor has opened six new ibis
hotels in China. The company's
latest properties are in Hangzhou,
Guangzhou, Lanzhou, Nantong,
Chongqing and Suzhou, and take the
total ibis portfolio in Greater China
to 67 hotels, making it the biggest
international economy hotel brand in
the country.
The ibis Hangzhou Wensan Road
adds 138 rooms to the city in eastern
China's Zhejiang province, while the
142-room ibis Guangzhou GDD is
located in the southern city's Economic
& Technological Development district.
The 150-room ibis Lanzhou Zhangye
Road becomes Accor's first hotel in
Gansu province, while the 100-room
ibis Chongqing Ranjiaba marks ibis'
entry into the western metropolis.
Finally the ibis Nantong Qingnian
Road and ibis Suzhou Amusement
Xuguan add 96 and 150 rooms
respectively to Jiangsu province.
Accor's Chief Operating Officer
for Greater China, Paul Richardson,
said the company would continue
expanding its ibis brand into second
and third tier Chinese cities, where it
sees "tremendous opportunities".
Michael Issenberg,
Chairman & Chief
Operating Officer
of Accor Asia
Pacific, comments
on the launch of
the new Grand
Mercure Maha
Cipta brand.
China, Vietnam to launch sea tourism route
70,000
Sanya is developing
the world’s biggest
duty-free shop,
covering 70,000m²
Steve Jobs comes
to Madame
Tussauds Bangkok
A
Sukhoi Superjet
flies into China
C
hina and Vietnam are planning
to launch a new tourist boat
service connecting the two countries.
According to the Vietnam News
Agency (VNA), the new maritime route
will connect Beihei, in the southern
Chinese province of Guangxi, with
N
ew Russian passenger aircraft,
the Sukhoi Superjet 100,
debuted in China recently. The
100-seat regional jet touched down
in Harbin, the capital of northeast
China's Heilongjiang province,
following a flight from the Siberian city
of Yakutsk. The flight was operated by
Yakutsk-based Yakutia Airlines, which
will now serve Harbin with weekly
Sukhoi Superjet flights.
Halong Bay in northern Vietnam. Test
runs have already been completed
and commercial services are expected
to commence in April 2013. The route
is expected to carry approximately 800
passengers per week between the two
countries.
pple co-founder and IT legend
Steve Jobs will soon become
the latest star attraction at Madame
Tussauds Bangkok. A life-size
waxwork model of the late American
inventor will be unveiled at the
attraction later this month. He will
take his place at Madame Tussauds
Bangkok's 'Arts & Science' section,
alongside the likes of Albert
Einstein, Ludvig van Beethoven and
Pablo Picasso.
Royal appointment for THAI at ITB
T
hai Airways International (THAI) had a royal appointment at last week's ITB trade show, when
HRH Princess Ubolratana of Thailand visited the national carrier's booth. Princess Ubolratana
(seated centre) was welcomed at the booth by THAI's President Dr Sorajak Kasemsuvan (front row,
fourth from left), Executive Vice President of Commercial Danuj Bunnag (front row, second left),
and Vice President of Customer Relations Sunathee Isvarphornchai (front row, left) together with
other management from THAI's German offices. The visit was appropriate, as THAI used ITB to
demonstrate its new Royal First Class seats.
United gets
Asian boost
U
nited Airlines was lifted by
demand for its Asia Pacific routes
in February 2013. Passenger traffic on
United's flights to, from and within Asia
climbed 2.5% last month, making it the
only region to experience growth. The
US carrier's domestic traffic fell 4.0%,
while Latin America dropped 2.9% and
trans-Atlantic declined 9.2%. United's
Asia Pacific load factors also surged,
rising 9.3 percentage points to 82.1%.
Globally United boarded 9.76 million
passengers last month, down 2.8%
year-on-year, with average load factors
of 78.7%.
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Editor-in-Chief: Mark Elliott 
Managing Director & Editor: Gary Marshall 
101A Upper Cross Street, #11-16 People’s Park Centre, Singapore, 058358
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11 March 2013
▶ P4
MINDFUL LIVING
in Rawee Resort &Spa
w w w. r a w e e w a r e e r e s o r t . c o m
EYE
ON
MIDDLE EAST
China to dismantle troubled Railways
Ministry
C
hina plans to dismantle
the Ministry of Railways,
reorganising it into separate
administrative and commercial
arms. According to a report
delivered to the State Council on
Sunday, reported by Xinhua, a
new state railway administration
will be formed under the Ministry
of Transport, while the proposed
China Railway Corporation will
run the network's commercial
functions.
The existing Ministry of
Railways has been plagued by
BY
bad press in recent years. Former
Railways Minister Liu Zhijun was
sacked in 2011 and is currently
facing corruption charges, while
the Ministry reported losses of
approximately US$1.4 billion in the
first half of 2012.
China’s railways are
currently undergoing a period
unprecedented expansion, with
hundreds of billions of dollars
being invested to take the
country’s network to 120,000km by
2015, including 18,000km of highspeed lines.
WAY
B777 pilot fell asleep at the wheel
A pilot flying a plane with around 300
passengers onboard fell asleep at the
controls, it has been revealed.
According to a document released by New
Zealand’s Civil Aviation Authority (CAA),
reported by Australian media, the pilot
voluntarily submitted a “fatigue report”
detailing the incident in November 2011 when he fell asleep while
at the controls of a Boeing 777, flying from London to Los Angeles.
He was one of two pilots flying the B777-300ER, and insisted that
the 332-seat aircraft’s safety was never compromised.
“I suddenly, and without any warning, fell into a deep sleep on the
flight deck. The same event occurred twice,” the pilot was quoted
saying. He blamed insufficient rest the previous night for his inflight doziness.
Vietnam bans short, fat traffic cops
Vietnam is moving to improve the image of
police, by removing short, fat traffic cops
from public duty.
the worst offenders.
The BBC reported that traffic police officers
who are short, obese or abusive are to be
removed from the streets of Hanoi, with a
team of inspectors brought in to weed out
“Little officers or those with too big a belly will be moved to work in
offices so they do not come into contact with the public,” Hanoi’s
traffic police chief was quoted saying.
Any officers found to be overweight will be required to undergo
regular physical training, the report added. The move marks the
latest stage in a campaign to enhance the image of Vietnam’s traffic
police. In 2011 officers were banned from wearing sunglasses or
hiding behind trees to ambush speeding motorists.
New ‘flying suit’ created for divers
A new wetsuit has been created that
designers claim allows divers to ‘fly’
underwater.
Created by Frenchman Guillaume Binard,
the ‘Oceanwings’ suit resembles a regular
wetsuit but has webbed flaps of material
between the legs and arms, similar to
a flying fox. The concept is based on the winged suits used by
extreme skydivers, such as the ‘Jetman’ Yves Rossy.
The man who tested the suit, free-diver Pierre Frolla, said the suit
provided a serene underwater experience, allowing the wearer to
glide through the water like a manta ray. Unfortunately few other
people will have the chance to experience this sensation - the
Oceanwings suit will not be commercially produced.
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Brought to you by
Starwood relocates HQ to Dubai
Starwood Hotels & Resorts has commenced
a month-long relocation of its global headquarters from the US to the UAE. From now
until 5 April, Starwood’s President & CEO, Frits
van Paasschen, and more than 200 of the
company’s top executives will conduct their
business from Dubai. While in the UAE, the
team will meet with associates, customers,
owners and prospective developers in the UAE and the Middle East. This
marks the second time Starwood has relocated its HQ, following a move to
China in 2011.
Emirates upgrades Moscow service
Emirates has upgraded its Dubai-Moscow
service, with the deployment of its new Boeing
777-300ER on the route. The new 360-seat
wide-body aircraft will now operate the morning flight from Dubai to the Russian capital,
with the second daily service using the even
larger Airbus A380. This means that in the
last three months Emirates has increased its
overall capacity to Moscow by 46%. Emirates’ B777-300ER comes with
eight first class seats, 42 flatbed seats in business class and 310 seats in
economy.
Etihad appoints UAE nationals
Etihad Airways has appointed 34 UAE nationals to key management roles across the world.
The native Emiratis have been placed as
Airport Managers and Airport Duty Managers in 25 destinations across Europe, the US,
Middle East and Asia Pacific regions, as part
of its broader plan to develop local talent. Most
of the appointments have followed the airline’s
three-year airport management training course. Abu Dhabi-based Etihad
now employs more than 1,200 UAE nationals across the world.
New business hotel opens in Amman
A new hotel has opened its doors in Amman,
targeting business travellers. The Corp Executive Hotel Amman is located on Queen Alia
Street, in the centre of the Jordanian capital,
and features 108 rooms, plus three meeting
rooms and a large ballroom. Other facilities at
the hotel include two restaurants, including a
rooftop Lebanese outlet, plus a lobby lounge,
fitness centre, spa and temperature-controlled outdoor swimming pool. It
becomes Corp Hotels’ fourth property.
Abu Dhabi hotel sector climbs
Abu Dhabi’s hospitality industry has seen a
positive start to 2013, with a rise in occupancy.
According to the latest figures from the Abu
Dhabi Tourism & Culture Authority, the city’s
hotels were 70% full during January 2013
- 5% higher than the same period last year.
Abu Dhabi saw 203,925 guests stay at its
137 hotels and serviced apartments during
the month, a 3% rise year-on-year, contributing total revenues of AED427
million (US$116m). Guests’ average length of stay increased to 3.34 nights.
William Angliss to host Singapore
tourism seminar
T
he William Angliss Institute
will host a free tourism and
hospitality seminar in Singapore
this month. Running under the
theme 'Singapore - Leading the
way as a business and tourist
destination', the event will see four
industry leaders speak about key
topics affecting the tourism and
hospitality industries in Singapore.
All attendees will also have the
chance to win a place on William
Angliss' social media masterclass.
The seminar will take place from
2-5.30pm on 20 March 2013 at
United Square, Novena. Those
wishing to attend must register
before 13 March. Email Pay Petts
([email protected]) to book your
place at this event.
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Managing Director & Editor: Gary Marshall 
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▶ P5
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SAS quarterly loss narrows
S
candinavian Airlines (SAS)
has posted an improved set
of quarterly financial results. In
the three months from November
2012 to January 2013, the airline
suffered a net loss of SEK630
million (US$98m) - considerably
better than the SEK2.54 billion net
loss it suffered in the same period
last year. The airline's passenger
traffic increased 4.3% which
helped drive a 3.2% increase in
revenues, to almost SEK9.6bn.
SAS also saw a 2.7% reduction
of costs, and
while the airline’s
President &
CEO, Rickard
Gustafson, said
he was "far from
satisfied" with
the loss, he was
pleased that
SAS is starting
to see positive
results from its
restructuring
plans.
"SAS is continuing to deliver,
step by step, in accordance
with the restructuring plan that
was presented in November
of last year," Gustafson said.
"New market-based collective
agreements have reduced our
direct expenses and enable us to
compete effectively in the growing
leisure travel market, with more
departures and destinations." He
added however, that "great deal of
work remains to be done to make
SAS profitable again".
Government backing for Cairns Aquarium
T
he planned Cairns Aquarium
project has been backed by
a new government initiative. The
three-storey, 100,000m² attraction
will feature a range of exhibits,
including multi-million-litre ‘Great
Barrier Reef’ tank, ‘Life in the
Mangroves’ lagoon and ‘Daintree
Rainforest’ boardwalk, housing
more than 5,000 fish, animals and
plants. And now the project has
become the first major tourism
project to receive assistance under
the Australian government's Tourism
Major Project Facilitation (TMPF)
programme, which is intended to
streamline development processes
and lend practical expertise.
Final plans for the Cairns
Aquarium are expected to be
submitted by the end of August
2013.
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arrangements for staff, organising documents/visas
etc.
- Some accounting responsibilities
- Database management responsibilities
Ë·Â¿Ű¹·Ê¿ÅÄÉƭ»Îƻȿ»Ä¹»Ɠ
- Thai national - must read/write Thai
- Excellent written and spoken English
- Previous secretarial and/or office management
experience essential
- Accounting experience preferable
- Experience in MS Excel, Word and Outlook
- Personable, friendly, great team player
Interested parties can send their full résumé to Paul Adams (paul@
traveldailymedia.com), detailing salary requirements. Unsuccessful
applicants will not be contacted.
Exotissimo opens Kyoto office
Pulchra Resort opens in Danang
xotissimo Travel has opened
a new office in the Japanese
city of Kyoto. The office, which
becomes the company's second
in Japan and its 20th in Asia,
will be headed-up by Exotissimo
new luxury resort has opened on
central coast of Vietnam, close
to Danang. The Pulchra Resort covers
10 hectares and includes 31 villas,
including two seafront units, while a
second phase will see the addition
E
Japan's Product Manager, Peter
Cools, and who relocates from
Tokyo. He will be joined in Kyoto
by Katalin Racoczi, who becomes
the company's new Product &
Operations Supervisor.
A
of another 20 luxury villas, Japanese
restaurants and other facilities. The
property was developed by Japan's
P&I Enterprises, which is also planning
to bring the Pulchra brand to the
Philippines.
Vision of Shanghai Disneyland unveiled
N
ew images have been released showing the planned design
of Shanghai Disneyland. Released by the Shanghai Disney
Resort Management Company late last week, the new images
show artists’ impressions of the final theme park layout, complete with
a central 'Magic Castle' and lakes with fountains. Set to open in 2015,
the huge resort complex will feature two themed hotels, a 46,000m²
retail, dining and entertainment area, plus lakes, gardens and a
transportation hub.
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Editor-in-Chief:
Mark([email protected])
Elliott 
Managing Director
& Editor:
Gary Marshall

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