2013 annual report - Inland Valley Recovery Services

www.inlandvalleyrecovery.org
2013 ANNUAL REPORT
Mission: To Break the Cycle of Addiction and Mend the Lives of
Those Suffering from Behavioral Health Conditions.
SERENITY ◊ HOPE ◊ COMMITMENT ◊ HONESTY ◊ WILLINGNESS ◊ TRUTH
REFLECTION ◊ VIGILANCE ◊ ATTUNEMENT ◊ SERVICE ◊ UNITY ◊ HARMONY
FELLOWSHIP ◊ SIMPLICITY ◊ TRUST ◊ INDEPENDENCE ◊ SHARING ◊ UNITY
SERENITY ◊ HOPE ◊ COMMITMENT ◊ HONESTY ◊ WILLINGNESS ◊ TRUTH
REFLECTION ◊ VIGILANCE ◊ ATTUNEMENT ◊ SERVICE ◊ UNITY ◊ HARMONY
FELLOWSHIP ◊ SIMPLICITY ◊ TRUST ◊ INDEPENDENCE ◊ SHARING ◊ UNITY
Meet the CEO
A Message from Our Leaders
IVRS has always been about seeing a need, making things better, breaking new ground, and imagining
workable solutions. We proudly added to that legacy in 2013 by expanding upon our existing programs
and services. We successfully negotiated $1,587,046 in contracts with the County of San Bernardino Dept.
of Behavioral Health. In addition, we were awarded a total of $72,750 in grants and other funding from
various sources. Our Annual Chili Cook-off fundraiser, sponsored by the Upland Foothill Kiwanis and
the Landecena Family Foundation, netted an additional $44,000 - which also benefited IVRS programs
and services. These fiscal accomplishments enabled us to sustain current operations and also provide
comprehensive fund development training for the Board and management team; expand our Cal-WORKS
Life Skills classes to a 4th clinic in the East Valley of San Bernardino County; respond to a Request For
Qualifications (RFQ) from Los Angeles County successfully acquiring approval to bid on future alcohol
and drug services contracts in that County; provide our dedicated and tireless staff with year-end bonuses;
and last but certainly not least, provide three (3) successful holiday events at our San Bernardino Recovery
Center – feeding approximately 300 people each time. Even in light of limited funding no one is ever turned
away. We remain, as we have been since we first opened in 1962, dependent on the generosity of our friends
and those who support our mission.
Stacy Blackstone, BS, LVN, LAADC
Stacy has served in the field of treatment for substance use disorders since 1989. She
holds a Bachelor’s Degree in Business Administration; a LAADC Alcohol and Drug
Certification through the California Association of Alcohol and Drug Abuse Counselors
(CAADAC); and is a Licensed Vocational Nurse (LVN). She has devoted her life to helping
individuals overcome the debilitating effects of alcohol and drug abuse. She is active in the
community. She is a member of San Bernardino County’s Association of Community Based
Organizations (ACBO) and Chairs its Alcohol and Other Drug Sub-committee. She is a
member of the Inland Empire Chapter of the California Association of Alcohol and Drug
Program Executives (CAADPE) and is active with California Association of Therapeutic
Communities and the California Association of Alcohol and Drug Program Administrators.
She was selected to serve on a Proposition 63 committee to represent alcohol and drug
treatment agencies in San Bernardino County. In addition, Stacy serves as a Surveyor for
CARF, the Commission for Accreditation of Rehabilitation Facilities. She has been with
IVRS since November 2000. During her tenure IVRS has grown into the premier agency
that it is, serving both the west-end and centrally located cities of San Bernardino County.
As a result of many years of hands-on experience, Stacy is a seasoned professional. She
is a profound leader, with a vast array of positive qualities and character that are integral
components for maintaining quality client care for individuals suffering from substance use
disorders and related issues.
Our bittersweet accomplishment for the year has to be the successful dissolution of New House, Inc. – a freestanding program located in the heart of the City of San Bernardino. Its light shone bright for many years.
Try as we might to save it, due to circumstances beyond our control we were forced to let it go, doing so with
the dignity and respect it deserved. It saved and changed literally hundreds of lives.
As we move forward from this year of achievements and successes on all fronts, we plan to concentrate on
key priorities while continuing to invest in our core programs, growth strategies, and quality care. We have
been told multiple times that we provide a valuable, even invaluable, service to our community. Regardless
of the financial situation in this or any other economic climate, we continue to have wonderful friends and
supporters of our mission.
On behalf of the Board of Directors, staff, and clients at IVRS, we thank you for your support, without which
we would not be able to serve more than 5,000 clients and families each year. IVRS cares and we know you
do also. We are exceptionally grateful for your support and commitment and are confident that together we
will continue to make excellent progress and deliver on our vision and aspirations.
Sincerely,
Richard Simpson, Ph.D.
Stacy L. Blackstone, BS, LVN, CADC-II
Board ChairpersonChief Executive Officer
A Message from Our Leaders
Bill Landecena Evonne Gonsalez
Bob McCullough
Dale Eazell
Outcomes Management System Contents
1
*Statement of Financial Position
2
*Statement of Activities
3
*Statement of Cash Flows
4
Leadership and Locations
5
Donors
6-7
8
9
10
11
12 *The 2013 agency audit was an unmodified clean opinion. The full audit report is available for review upon request.
1
Our Friend, William “Bill” Landecena &
the Landecena Family Foundation
For 25 years I spent my career in the meat
industry. During that time I made a friend who
was in charge of food service at a state prison
in Northern California. One day while visiting
my friend said to me, “The one and only thing I
don’t like about my job is that I watch people get
released from (prison) and it seems that in no time
at all they’re back again. (Prison) is a revolving
door for so many of them. I sure wish there was
a place they could go instead of back to their old
neighborhoods and old buddies.”
Inland Valley Recovery Services is that
“place” my friend longed for – it provides people,
including those from prison, a place to live, along
with the help they need to rehabilitate. As soon as
I heard what IVRS does I wanted to do whatever I
could to help and support the agency.
Why just repeatedly put people in prison
when it doesn’t do anything to help or to rehabilitate them? It is a well-established fact
that a high percentage of prison inmates have substance abuse histories. Plus it costs the
State and County a lot less money to fund treatment than to fund a prison stay. And the
treatment works! Places like Inland Valley Recovery Services give people an opportunity
to learn the proper tools for living alcohol and drug free. Their services keep people out of
jail for good.
IVRS is very pleased and proud to call Bill “friend.” He was the owner of the Arrow Meat
Company in Upland for over 25 years. He says he gets a lot of pleasure out of helping the
community that supported him while he was in business.
The opposite page depicts a recipient of one of the many vehicles Bill has generously
donated this year to IVRS program graduates -- to help them get their start in the community.
2
Program Graduate
Car Recipient
My name is Evonne Gonsalez. My clean date is August 11, 2012. I have been an addict
since I was 14 years old – starting with the “gateway drug”, Marijuana and ending up a
Methamphetamine addict. I have three children: Christopher, 8; Isaac, 5; and Ashley, 1-1/2
yrs old. I have been to rehab three times, once for each child. I currently have parental
rights to all of my children. My boys live with my sister in San Bernardino. I go to see them
all of the time. They are straight-A students. They know mommy is bettering herself and
getting her life in order to get a bigger place to live so they can come home.
Ashley, my youngest,
is my miracle baby. I was
on the streets homeless &
doing what addicts do –
getting high. I gave birth
to her three houses down
from my place, on the
living room floor. One of
my neighbors ended up
delivering her. We both
went to the hospital and
she was taken away from
me one day later by CFS.
I fought and fought to get into rehab one more time. This time around no one wanted
to help me because of my path. But a lady from San Bernardino County DBH, did help
me – Mary Gurrola – and she got me into IVRS’ New House, Inc. in San Bernardino. Their
plan was to give Ashley back to me in 2 month’s time but I told them no, that I wasn’t ready.
I enrolled in Dependency Drug Court and graduated from that and New House, and then
moved to IVRS’ Arrow House (transitional living) in Upland. I entered IVRS’ Perinatal
Outpatient program and got a job. I did all my classes and meetings and graduated from
the Perinatal program. Then I moved from transitional living, in with my boyfriend and
family. My CFS case is now closed and I have full custody of my daughter, Ashley. And to
top it all off I was chosen as a recipient of a car. There’s a generous man, Bill Landecena,
who donates cars to IVRS to help program graduates, and I was chosen. Thanks to Bill and
IVRS I have a beautiful truck!
I recently attended IVRS’ graduation ceremony and was awarded “Graduate of the
Year” for IVRS’ Perinatal Program. If I have anything to say to addicts in my position, it’s
“Never give up”! No matter if the odds are stacked against you and people tell you “no” –
when it comes to sobriety and your children remember these three words, “Never give up”!
3
Our Friend, Robert “Bob” McCullough
Board of Directors
Our Friend, Dale Eazell
Fund Development Consultant
About 15 years ago, when I was asked by a friend and Board Member of Inland Valley
Drug and Alcohol Recovery Services (IVRS) to consider joining the Board of IVRS, I knew
little about the plight of addicted persons.
I have met many of the people who graduated from IVRS’ treatment programs over the
years. They have shared with me the misery that was experienced when they were using,
and the pain caused to themselves and their families. It was my good fortune to observe
what and who they became once the decision was made to give up the drugs and/or the
alcohol. They captured some new measures of health, productivity and self-esteem. They
were back to supporting their families and seeing some joy in their lives.
I agreed to join the Board at a time when CEO Stacy Blackstone’s predecessor was the
Executive Director, and the agency was in poor financial condition – even having to borrow
funds from a Board Member to meet its payroll, and all the while paying exorbitant bank
fees to cover non-sufficient funds checks written in a futile attempt to meet its financial
obligations.
With Stacy’s arrival in 2000 enhanced and additional programs were begun. Stacy
implemented the first-ever Women with Children Program (a program where children
reside with the mothers while in treatment) and the agency began to evolve.
Over the years, IVRS has become CARF Accredited
(Commission on Accreditation of Rehabilitation
Facilities) and is now recognized by the County of San
Bernardino and other stakeholders as a premier provider
of alcohol and drug treatment services. The Agency
has achieved a sound financial condition, met its Bond
requirements, and is poised for future expansion of
services.
The present management team that Stacy has
assembled, along with a Board that is more involved than
at any time in the past, will provide IVRS with the opportunity to further its exemplary
service to the community.
It has been my pleasure, for nearly 15 years, to serve on the Board of Directors and to
assist in contributing my knowledge and background experiences to the success of IVRS
and in the recovery of many of its clients. Recovery is not easy. Recovery is a work in
process. Recovery happens.
Although my wife Suzy and I are now retired, I will always have a spot in my heart for
Stacy and IVRS.
So I have learned that one does not have to be hopeless
with an addiction issue. What one needs is to make a decision
to do something about it. IVRS is key to that opportunity and
facilitates the process to end the cycle of addition. Much of it
has to do with assistance from a Higher Power that has always
been there but not sought. One has little choice but to help an
agency that is part of such a process.
Another reason I am so impressed with IVRS is that a
person with addiction, if he or she can give it up and return
to being productive, saves the community tens of thousands
of dollars in medical costs. A person with addiction steals to
support the habit. There is loss of productivity and effective engagement with the community.
Multiply all of this by the number of people IVRS serves annually – and the savings is in the
millions of dollars to our community.
That’s why I enjoy helping IVRS. I enjoy working with the staff and leadership of this
agency – they are an incredibly dedicated group of folks serving a mission that makes a
difference.
IVRS is very proud to call Dale “friend.” He is a professional fund development and
management consultant who meets regularly with the IVRS’ CEO to offer his expertise and
insight. It was also Dale who facilitated the Fund Development Workshops for Board and staff
(referenced in our “Message From the Leaders” on page 1).
I thank IVRS for this opportunity to be of assistance.
4
5
Unemployed
Part-time
Full-time
8%
IVRS Outcomes Management System
IVRS Outcomes Management System
2013 Annual Success Rate
IVRS Completions Rate
IVRS Completions Rate
2013 Annual Success Rate
2012 IVRS Annual Retention Rate
80%
Remained Abstinent
9%
Goal: To measure abstinence
rate of clients that participated
in the services at IVRS.
Admitted to Relapse
70%
5%
66%
Walk
Aways treatment.
complete
60%
46%
50%
40%
A sample of participants
were surveyed 90 days after
treatment. 84% of the clients
remained abstinent from drugs
and alcohol.
2%
38%
40%
Goal: 55% of the
71%
participants at IVRS
Completion
will successfully
Termination
45%
Transfer
30%
20%
45%
10%
91%
0%
20
48%
*National
Outpatient
Completion
2010
IVRS
Outpatient
Completion
2013
*National
Residential
Completion
2010
IVRS
Residential
Completion
2013
*National
Detox
Completion
2010
IVRS
Detox
Completion
2013
*National data retrieved from www.samsha.gov (TEDS).
2013
2013 Overall Satisfaction
16%
Overall Satisfaction
Satisfied with
services at IVRS
Not satisfied with
services at IVRS
Goal: To improve the satisfaction of
services provided at IVRS.
A satisfaction survey was
administered to the participants upon
completion of treatment and 91%
indicated that they were satisfied with
the services that they received at
IVRS.
2013 Annual Employment Rate
2013 Annual Employment
Rate
Goal: Measure participants that
have obtained employment after
receiving services.
A sample of participants
were surveyed 90 days after
receiving services. 40% were
employed full-time, 8% were
employed part-time.
40%
51%
Unemployed
Part-time
Full-time
8%
84%
%
Participant’s Comments:
“My counselor has saved my life. I cannot thank her enough.”
“I really enjoy being part of this program. It has helped me a lot.”
6
Inland Valley Recovery Services is committed to enhancing the quality of its services and programs on
2013
SuccessThe
Rate
a continual basis. Data is collected and information is used
forAnnual
that purpose.
dynamic nature
of continuous improvement in an accredited organization sets it apart from other organizations
providing similar services. IVRS provides the persons served and other interested stakeholders with
Remained Abstinent
ongoing information about its performance as a business9%
entity and its ability to achieve optimal
Admitted to Relapse
outcomes for the persons served.
7
8
9
Our Donors
ABC Recovery
Home Depot
Palm Springs Air Museum
Frankie & Lenor Alvarez
Huff Family Foundation
Palm Springs Follies
AmericanWest Bank
Bill Huff
Palm Springs Aerial Tram
Chuck Atha & Mainstreet Signs
Marylyn Jones
Ed Paulsen/Tina K. Hughes
Auto Club Speedway at Pomona
Donald Maddox
Pinehaven Cafe
K.F. & R.T. Baeskens
IVRS Key Management
Pomona Valley Hospital
Stacy Blackstone
Robert Johnson
Jason Poplar
Bowen & McBeth, CPA
KaBOOM
RAM Business Systems
Kevin Brown
Kenney Trust
Roberta Reid
Chapman & Associates
King Window Cleaning
Francis Rincon
City of Upland
Kevin Knapp
Rose Hills Foundation
Claremont Music
Landecena Family Foundation
San Antonio Hospital
Collier Photography
Bill Landecena
San Diego Zoo
Colonies Crossroads
Joseph Lyons Family
Rod & Sue Savage
Ellen Davis
Kevin & Valerie Maloney
Mr. & Mrs. Joe Schmidt
Dale & Sharon Eazell
Rich & Trish Mayo
Richard & Ruby Simpson
The Diamond Center
Kenneth & Annette McCone
Vic Skvarna
Edison Employees
Robert & Marilyn McCullough
Jim Smirl
Laurie Figueroa
Diana L. McDonough
Soil Busters
Robert & Ann Fletcher
Mike Milhiser
Sportspros Personal Training
Fundamental Concepts
Thomas & Laura Miller
St. Anthony’s Church
Don Gdula
Bob Moxley
Upland Animal Shelter
Esther Gibson
Mayor & Mrs. Ray Musser
Upland Foothill Kiwanis
Charlene Goodrich & Jack Bass
National ITC Corporation
Henea Van Kooten
Greenscape
Pamela Nickell
Vision for You
Green’s Auto Tech
Neil O’Dwyer
Doug & Hazel Walker
Hafif Family Foundation
Joelle Opotowsky
Walt Disney Corporation
Haines Contracting
Sophia Ortega
Max & Marilyn Williams
Kirstyn Hansen
Pacific Western Bank
Ronald Wolff
John and Jodene Holliday
Pacifica Synod Church
Ann Wong
Additionally,
we want to take this opportunity to thank everyone who generously contributed
in-kind donations, auction items and those who volunteered personal time. Their support enables us
to provide services that are crucial to the continued health and welfare of our community. Thank you
everyone.
10
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2013 BOARD OF DIRECTORS
Robert McCullough
Board Chair
Joseph Cano
Vice Chair
Richard Simpson Treasurer/Secretary
Joseph Lyons
Director
Thomas Miller
Director
Neil O’Dwyer
Director
Alice Poling Director
Donald Sullivan Director
Ronald Wolff Director
2013 MANAGEMENT/KEY PERSONNEL
Stacy Blackstone, BS, LVN, LAADC
Executive Director
Laurie Figueroa, BS
Director of Finance
Ellen Davis
Executive Assistant
Crystal Horn, CAS Admissions Coordinator
Sophia Ortega, CADC-II Res. Services Coordinator
Tina Hughes, CADC-II OP Services Coordinator
Pamela Nickell, CAS
OP Services Coordinator
Michael Valdez, M.D.
Medical Director
Roberta Reid, M.S., L.M.F.T. Clinical Supervisor
Executive Offices
916 N. Mountain Ave., Suite A • Upland, California 91786 • (909) 932-1069 • Fax (909) 932-1087
Detoxification Admissions • Residential Treatment Admissions • Transitional Living Admissions
Recovery Centers
934 N. Mountain Ave., Suites A & B • Upland, California 91786 • (909) 949-4667 • Fax (909) 931-3774
939 N. D St. • San Bernardino, California 92410 • (909) 889-6519 • Fax (909) 889-6560
Secondary Prevention • Outpatient Substance Abuse Treatment • Perinatal Day Treatment/IOP (Upland)
Juvenile Drug Court (San Bernardino) • Adolescent Outpatient (San Bernardino)
Youth Enrichment Services • Couples Counseling • Family Counseling
Court-approved Domestic Violence Batterer’s Treatment (Upland) • Anger Management Classes
Parenting Classes • Aftercare Groups • Career Development/Job Readiness (Upland)
12-Step Meetings • Drug Testing • Community Education/Outreach Seminars and Workshops
Smoking Cessation • Referral Resources • Social Events • Mystic Coffee Shop (Upland)
ALL PROGRAMS ARE LICENSED AND CERTIFIED BY THE STATE OF CALIFORNIA
DEPARTMENT OF HEALTH CARE SERVICES
IVRS IS CARF ACCREDITED FOR THE FOLLOWING PROGRAMS
DETOXIFICATION • OUTPATIENT • THERAPEUTIC COMMUNITY • RESIDENTIAL